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Maintenance and Service Guide

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1. Y oS loading Reseat diskette drive Bootable diskette in drive Check diskette for system files Try different diskette Go to Flowchart 2 17 Nonfunc tioning Device Nonsystem disk error Enable drive and cold boot N computer 0S Reset the computer loading Refer to Section 1 2 Resetting the Computer for instructions Go to Flowchart 2 17 Nonfunctioning Device Install bootable diskette and reboot computer 1 Replace diskette drive 2 Replace system board Maintenance and Service Guide Troubleshooting Flowchart 2 14 No OS Loading Optical Drive Y No OS loading from Disc CD ROM or in drive DVD ROM drive Install bootable disc Boots from CD or DVD Boots from CD or DVD Reseat drive Booting from another device Booting order correct Correct boot order using the Setup Utility N Install bootable disc and reboot computer Bootable disc in drive Try another bootable disc Go to Flowchart 2 17 Nonfunctioning Device Reset the computer Refer to Section 1 2 Go to Flowchart 2 17 Nonfunctioning Device Resetting the Computer for instructions 2 20 Maintenance and Service Guide Troubleshooting Flowchart 2 15 No Audio Part
2. Q The RTC battery is included in the Plastics Kit spare part number 417527 001 1 Prepare the computer for disassembly Section 5 3 2 Release the keyboard Section 5 9 3 Remove the RTC battery from the clip in the top cover Removing the RTC Battery Reverse the above procedure to install an RTC battery Maintenance and Service Guide 5 35 Removal and Replacement Procedures 5 15 TouchPad TouchPad Spare Part Number Information TouchPad with 3 TouchPad buttons 382675 001 TouchPad with 2 TouchPad buttons 382676 001 1 Prepare the computer for disassembly Section 5 3 2 Remove the keyboard Section 5 9 3 Turn the computer upside down with the front toward you 4 Remove the Torx8 T8M2 5x10 0 screw that secures the TouchPad to the computer Removing the TouchPad Screw 5 36 Maintenance and Service Guide Removal and Replacement Procedures 5 Turn the computer display side up with the front toward you 6 Open the computer as far as possible 7 Lift up on the rear edge of the TouchPad until it disengages from the computer 8 Slide the TouchPad back until it rests on the computer Releasing the TouchPad Maintenance and Service Guide 5 37 Removal and Replacement Procedures 9 Disconnect the TouchPad cable from the system board 10 Remove the TouchPad Removing the TouchPad Reverse the above procedure to install the TouchPad 5 38 Maintenance
3. Table 3 5 Sequential Part Number Listing Continued Spare Part Number Description 407575 001 802 11a b g GL WLAN module for use in the MOW1 countries listed below Antigua amp Canada Panama Paraguay Barbuda Chile India Saudi Argentina Dominican Indonesia Arabia Australia Republic Malaysia Taiwan Bahamas Guam Mexico The United Barbados Guatemala New Zealand States Brunei Hong Kong Vietnam 407575 002 802 11a b g GL WLAN module for use in the MOW2 countries listed below Aruba El Salvador Poland Norway Austria Estonia Portugal Oman Azerbaijan Finland Romania Slovenia Bahrain France Russia South Africa Belgium Georgia Serbia and Spain Bermuda Germany Montenegro Sri Lanka Bulgaria Greece Singapore Sweden Cayman Hungary Slovakia Switzerland Islands Iceland Liechtenstein Turkey Columbia Ireland Lithuania The United Croatia Italy Luxembourg Kingdom Cyprus Latvia Malta Uzbekistan Czech Lebanon Monaco Republic The The Denmark Philippines Netherlands Egypt 3 24 Maintenance and Service Guide Illustrated Parts Catalog Table 3 5 Sequential Part Number Listing Continued Spare Part Number Description 407575 003 802 11a b g GL WLAN module for use in the ROW countries listed below China Honduras Qatar Uruguay Ecuador Pakistan South Korea Venezuela Haiti Peru 407575 291 802 11a b g GL WLAN module for use in Japan 413267 001 HP Docking Station 413683 001 Inte
4. 0 00005 5 67 Maintenance and Service Guide v Contents o A UU pD A Specifications Screw Listing Software Backup and Recovery Display Component Recycling Connector Pin Assignments Power Cord Set Requirements Index vi Maintenance and Service Guide 1 Product Description The HP Compaq nw8440 Notebook PC HP Compaq nc8430 Notebook PC and HP Compaq nx8420 Notebook PC offer advanced modularity Intel Core Duo processors and extensive multimedia support HP Compaq nw8440 Notebook PC HP Compaq nc8430 Notebook PC and HP Compaq nx8420 Notebook PC Maintenance and Service Guide 1 1 Product Description 1 1 Features The following processors varying by computer model d Intel Core Duo T2600 2 17 GHz d Intel Core Duo T2500 2 00 GHz d Intel Core Duo T2400 1 83 GHz d Intel Core Duo T2300 1 66 GHz The following displays are available varying by computer model T 15 4 inch WUXGA TFT 1920 x 1200 with over 16 8 million colors with AntiGlare T 15 4 inch WSXGA TFT 1680 x 1050 with over 16 8 million colors with AntiGlare MO 15 4 inch WXGA TFT 1440 x 900 with over 16 8 million colors with AntiGlare 120 100 80 and 60 GB high capacity hard drive varying by computer model 256 MB DDR2 synchronous DRAM SDRAM at 533 MHz and 667 MHz expandable to 4 0 GB Microsoft Windows XP Professional Full size Windows keyboard with numeric keypad TouchPad an
5. WARNING The backlight contains mercury Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury CAUTION The procedures in this appendix can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight Careful handling should be exercised when removing these components Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or the Electronic Industries Alliance EIA at http www eiae org Maintenance and Service Guide CI Display Component Recycling This appendix provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight and the liquid crystal display LCD panel 8 Q Disassembly procedures differ from one display assembly to another The procedures provided in this appendix are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another C 2 Maintenance and Service Guide Display Component Recyc
6. 1 Prepare the computer for disassembly Section 5 3 and remove the following components a Keyboard Section 5 9 b Switch cover Section 5 17 c TouchPad Section 5 15 Maintenance and Service Guide 5 45 Removal and Replacement Procedures 2 Make note of which antenna cable is attached to which antenna clip on the Mini Card module before disconnecting the cables then disconnect the wireless antenna cables from the Mini Card module 3 Remove the wireless antenna cables from the top cover clips and through which they are routed 4 Disconnect the display cable from the system board Disconnecting the Wireless Antenna and Display Cables 5 46 Maintenance and Service Guide Removal and Replacement Procedures 5 Remove the two Torx8 T8M2 5x10 0 screws and the two Phillips PM2 0x2 0 screws that secure the display assembly to the computer Removing the Display Assembly Screws Maintenance and Service Guide 5 47 Removal and Replacement Procedures 6 Position the computer with the rear panel toward you 7 Remove the four Torx8 T8M2 5x10 0 screws that secure the display assembly to the computer 8 Lift the display assembly straight up to remove it Removing the Display Assembly Reverse the above procedure to install the display assembly 5 48 Maintenance and Service Guide Removal and Replacement Procedures 5 19 Top Cover Top Cover Spare Part Numbe
7. 5 18 troubleshooting 2 24 keyboard components 1 9 1 12 keypad keys 1 13 L left side components 1 10 M mass storage devices spare part numbers 3 18 memory map specifications 6 18 memory module removal 5 13 5 33 spare part numbers 3 13 3 25 3 26 3 30 5 13 5 33 memory module compartment 1 19 memory module compartment cover illustrated 3 17 removal 5 14 microphone 1 8 microphone jack location 1 8 pin assignments D 2 Mini Card module removal 5 39 spare part numbers 3 9 3 11 3 23 3 24 3 25 5 39 Miscellaneous Plastics Kit for use with docking device spare part number 3 20 3 23 modem cable removal 5 64 modem jack location 1 10 pin assignments D 5 modem module removal 5 53 spare part number 3 13 3 25 5 53 troubleshooting 2 26 monitor port location 1 9 pin assignments D 4 Index 4 Maintenance and Service Guide Index network jack location 1 10 pin assignments D 6 network troubleshooting 2 26 nonfunctioning device troubleshooting 2 14 2 23 num lock key 1 13 num lock light 1 15 O optical drive location 1 8 OS loading problems 2 20 precautions 4 3 removal 5 11 spare part numbers 3 13 3 19 3 20 3 22 3 25 5 11 specifications 6 7 6 9 6 11 optical drive bracket removal 5 12 P packing precautions 4 5 password clearing 1 4 PC Card slot 1 11 PC Card slot bezel illustrated 3 17 plastic parts 4 2 Plastics Kit contents 3 17
8. Mini Card module Optical drive PC Card Smart Adapter AC adapter Smart card CAUTION To properly ventilate the computer allow at least a 7 6 cm 3 inch clearance on the left and right sides of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software Exhaust air is displaced through the ventilation grill located on the left side of the computer 1 20 Maintenance and Service Guide 2 Troubleshooting 2 1 WARNING Only authorized technicians trained by HP should repair this equipment All troubleshooting and repair procedures are detailed to allow only subassembly module level repair Because of the complexity of the individual boards and subassemblies do not attempt to make repairs at the component level or modifications to any printed wiring board Improper repairs can create a safety hazard Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances Computer Setup Computer Setup is a system information and customization utility that can be used even when the operating system is not working or will not load This utility includes setti
9. O invent Maintenance and Service Guide HP Compaq nw8440 Notebook PC HP Compaq nc8430 Notebook PC HP Compaq nx8420 Notebook PC Document Part Number 417790 002 September 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts troubleshooting computer problems and performing computer disassembly procedures Copyright 2006 Hewlett Packard Development Company L P Microsoft and Windows are U S registered trademarks of Microsoft Corporation Intel and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license SD Logo is a trademark of its proprietor Java is a trademark of Sun Microsystems Inc The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Maintenance and Service Guide HP Compaq nw8440 Notebook PC HP Compag nc8430 Notebook PC HP Compag nx8420 Notebook PC Second Edition September 2006 First Editio
10. Volume mute button Mutes or restores speaker volume Volume down button decreases speaker volume OO CO NI O oy A Volume up button Increases speaker volume Maintenance and Service Guide Product Description The computer top components are shown below and described in Table 1 7 Top Components Part 2 1 16 Maintenance and Service Guide Product Description Table 1 7 Top Components Item Component 1 Display lid switch Function E f the computer is closed while on turns off the display E if the computer is opened while in standby turns on the computer resumes from standby 2 Pointing stick select models only Moves the pointer and selects or activates items on the screen 3 Stereo speakers 2 Produce stereo sound 4 TouchPad Moves the pointer and selects or activates items on the screen Can be set to perform other mouse functions such as scrolling selecting and double clicking 5 TouchPad buttons Function like the left middle and right buttons on an external mouse 6 Fingerprint reader Allows a fingerprint logon to Windows instead of using a password 7 TouchPad scroll zone Scrolls up or down 8 Pointing stick buttons Function like the left middle and right select models only buttons on an external mouse Maintenance and Service Guide Product Description The external components on the bottom of the com
11. 10 to 90 5 to 95 10 to 90 5 to 95 Maximum altitude unpressurized Operating 14 7 to 10 1 psia Nonoperating 14 7 to 4 4 psia 15 m to 3 048 m 15 m to 12 192 m 50 ft to 10 000 ft 50 ft to 40 000 ft Shock Operating Nonoperating 125 g 2 ms half sine 200 g 2 ms half sine Random Vibration Operating Nonoperating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 6 2 Maintenance and Service Guide Specifications Table 6 2 15 4 inch WUXGA WVA Dimensions Height Width Diagonal 20 7 cm 8 1 in 33 1 cm 13 0 in 39 1 cm 15 4 in Number of colors Up to 16 8 million Contrast ratio 200 1 Brightness 180 nits typical Pixel resolution Pitch 0 172 x 0 172 mm Format 1920 x 1200 Configuration RGB vertical stripe Backlight CCFT Character display 80 x 25 Total power consumption 6 0 W Viewing angle 65 horizontal 50 vertical typical Maintenance and Service Guide 6 3 Specifications Table 6 3 15 4 inch WSXGA WVA Dimensions Height Width Diagonal 20 7 cm 8 1 in 33 1 cm 13 0 in 39 1 cm 15 4 in Number of colors Up to 16 8 million Contrast ratio 200 1 Bright
12. 4 8 AH battery pack 372771 001 22 Hard drives 7200 rpm 5400 rpm 100 GB 416415 001 120 GB 416414 001 80 GB 417507 001 100 GB 413853 001 80 GB 413852 001 60 GB 413851 001 Maintenance and Service Guide 3 15 Illustrated Parts Catalog 3 3 Plastics Kit o a e 3 16 Maintenance and Service Guide Illustrated Parts Catalog Table 3 2 Plastics Kit Spare Part Number Information Spare Part Item Description Number Plastics Kit 417527 001 Includes 1 Memory module compartment cover includes 1 captive screw captured by C clip Bluetooth module cover includes 1 captive screw captured by C clip Computer feet 8 PC Card slot bezel a A WwW N Hard drive cover includes 2 captive screws captured by C clips Maintenance and Service Guide 3 17 Illustrated Parts Catalog 3 4 Mass Storage Devices r 3 18 Maintenance and Service Guide Illustrated Parts Catalog Table 3 3 Mass Storage Devices Spare Part Number Information Spare Part Item Description Number 1 Hard drives include frame and connector 7200 rpm 5400 rpm 100 GB 416415 001 120 GB 416414 001 80 GB 417507 001 100 GB 413853 001 80 GB 413852 001 60 GB 413851 001 2 Optical drives include bezel 8X Max DVD RW and CD RW Double Layer 413702 001 Combo Drive 4X Max DVD RW and CD RW Double Layer 413700 001 Combo Drive 24X Max DVD CD RW Combo Drive 413701 001 8X Max DVD ROM drive 413699 001 Maintenance and
13. 5 23 Serial Connector Module Serial Connector Module Spare Part Number Information Serial connector module and cable 416399 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components gt 7 gt oO ar j k l a Hard drive Section 5 4 b Optical drive Section 5 6 c Bluetooth module Section 5 8 d Keyboard Section 5 9 Fan assembly Section 5 10 Heat sink Section 5 11 TouchPad Section 5 15 Switch cover Section 5 17 Display assembly Section 5 18 Top cover Section 5 19 System board Section 5 21 System board frame Section 5 22 2 Position the system board frame with the rear panel toward you Maintenance and Service Guide 5 65 Removal and Replacement Procedures 3 Remove the serial connector module cable from the clips in the system board frame 4 Remove the serial connector module from the system board frame Removing the Serial Connector Module and Cable Reverse the above procedure to install the serial connector module 5 66 Maintenance and Service Guide Removal and Replacement Procedures 5 24 USB Audio Board USB Audio Board Spare Part Number Information USB audio board includes USB board cable and audio board 416398 001 cable 1 Prepare the computer for disassembly Section 5 3 and remove the following components Hard drive Section 5 4 Optical drive Section 5 6 Bluetooth module Sec
14. part number 3 20 3 22 F f1 to f12 keys 1 13 fan assembly removal 5 23 spare part number 3 7 3 26 5 23 features 1 2 feet illustrated 3 17 locations 5 10 fingerprint reader 1 17 fingerprint reader board spare part number 3 7 3 26 5 49 flowcharts troubleshooting no audio 2 21 2 22 no network modem connection 2 26 no OS loading 2 15 no OS loading from diskette drive 2 19 no OS loading from hard drive 2 16 2 17 2 18 no OS loading from optical drive 2 20 no power 2 8 2 10 2 11 no video 2 12 2 13 nonfunctioning device 2 23 nonfunctioning docking device 2 14 nonfunctioning keyboard 2 24 nonfunctioning pointing device 2 25 fn key 1 13 front components 1 6 G grounding equipment and methods 4 7 H hard drive OS loading problems 2 16 precautions 4 3 removal 5 6 spare part numbers 3 15 3 19 3 20 3 23 3 25 3 27 3 30 5 6 specifications 6 6 hard drive bay 1 19 hard drive cover illustrated 3 17 removal 5 7 hard drive frame removal 5 9 Maintenance and Service Guide Index 3 Index headphone jack location 1 8 pin assignments D 1 heat sink removal 5 28 spare part number 3 7 3 26 5 28 HP Docking Station spare part number 3 20 3 25 HP Extended Life Battery spare part number 3 20 3 22 l I O address specifications 6 15 Info Center button 1 15 interrupt specifications 6 13 K keyboard removal 5 18 spare part numbers 3 3 3 5 3 27 3 28 3 29
15. spare part number 3 7 3 17 3 29 pointing device troubleshooting 2 25 pointing stick 1 17 pointing stick buttons 1 17 pointing stick cable disconnecting 5 22 power button 1 15 power connector 1 9 power cord set requirements E 2 spare part numbers 3 21 3 22 power light 1 6 power management features 1 5 power troubleshooting 2 8 presentation button 1 15 processor removal 5 31 spare part numbers 3 7 3 25 5 31 rear components 1 10 removal replacement preliminaries 4 1 procedures 5 1 right side components 1 8 RJ 11 jack location 1 10 pin assignments D 5 RJ 45 jack location 1 10 pin assignments D 6 RTC battery removal 5 35 Maintenance and Service Guide Index 5 Index S Screw Kit spare part number 3 21 3 29 A 1 security cable slot 1 10 serial connector module removal 5 65 spare part number 3 13 3 26 5 65 serial number 3 1 5 2 serial port 1 8 service considerations 4 2 smart card slot 1 11 speakers 1 17 specifications computer 6 1 DVD CD RW Combo Drive 6 9 DVD RW and CD RW Combo Drive 6 7 DVD ROM drive 6 11 hard drive 6 6 T O addresses 6 15 interrupts 6 13 memory map 6 18 optical drive 6 7 6 9 6 11 system DMA 6 12 static shielding materials 4 8 stringent security 1 4 S Video out jack location 1 10 pin assignments D 3 switch cover removal 5 42 spare part numbers 3 3 3 26 5 42 system board removal 5 55 spare part number 3 13 3 26 5 5
16. 001 For use with nc8430 and nx820 models with 416403 001 fingerprint reader For use with nc8430 and nx8420 models without 416402 001 fingerprint reader Fingerprint reader board with cable not illustrated 416400 001 Plastics Kit 416420 001 Includes 6a PC Card slot space saver 6b Bluetooth module cover 6c Memory module cover includes 3 captive screws 6d Hard drive cover includes 2 captive screws Not illustrated computer feet 7 7 Fan assembly 416409 001 8 Heat sink includes thermal paste 416408 001 9 Thermal plate 416410 001 10 Processors include thermal paste Intel Core Duo T2600 2 16 GHz processor 413686 001 Intel Core Duo T2500 2 00 GHz processor 413685 001 Intel Core Duo T2400 1 83 GHz processor 413684 001 Intel Core Duo T2300 1 67 GHz processor 413683 001 Maintenance and Service Guide 3 7 Illustrated Parts Catalog Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continued Spare Part Item Description Number 11 Mini Card modules 802 11b g HS WLAN module for use in North America 407253 001 802 11b g HS WLAN module for use in the countries 407253 002 listed below These countries are categorized as the rest of the world ROW China Honduras Qatar Uruguay Ecuador Pakistan South Korea Venezuela Haiti Peru 802 11b g HS WLAN module for use in Japan 407253 291 802 11b g LJ WLAN module for use in North America 407254 001
17. 1 No audio Computer in docking device if applicable Go to Flowchart 2 16 No Audio Part 2 Turn up audio internally or externally Undock Go to Flowchart 2 17 Nonfunctioning Device Internal audio Replace the docking device Go to Flowchart 2 16 No Audio Part 2 Maintenance and Service Guide 2 21 Troubleshooting Flowchart 2 16 No Audio Part 2 Continued from Flowchart 2 15 No Audio Part 1 Audio Reload driver in OS audio drivers configured Correct Load drivers and drivers for set configuration application in OS Connect to external speaker Replace audio board and speaker connections in computer if applicable 1 Replace internal speakers 2 Replace audio board if applicable 3 Replace system board 2 22 Maintenance and Service Guide Troubleshooting Flowchart 2 17 Nonfunctioning Device Nonfunctioning device Reseat device Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage Fix or replace broken item Any physical device detected Go to Flowchart Reattach device 2 9 No Close computer Replace hard drive Operating System plug in power OS Loading and reboot Replace NIC If integrated NIC replace system board Device boots properly Device boots p
18. Diskette Drive No OS loading from CD ROM or DVD ROM drive go to Flowchart 2 14 No OS Loading Optical Drive No OS loading from network go to Flowchart 2 20 No Network Modem Connection NOTE Before beginning troubleshooting always check cable connections cable ends and drives for bent or damaged pins Maintenance and Service Guide 2 15 Troubleshooting Flowchart 2 10 No OS Loading Hard Drive Part 1 OS not loading from hard drive Go to Nonsystem Flowchart disk message 2 11 No OS Loading Hard Drive Part 2 Reseat external hard drive OS loading Go to Boot Flowchart from ae Check the Setup diskette ee ae ae Diskette Drive Change boot priority through rae the Setup Utility hard drive and reboot Boot Go to from Flowchart hard drive 2 17 Nonfunctioning Device 2 16 Maintenance and Service Guide Troubleshooting Flowchart 2 11 No OS Loading Hard Drive Part 2 Continued from Flowchart 2 10 No OS Loading Hard Drive Part 1 1 Replace hard drive CD or diskette in drive 2 Replace system board Remove diskette and reboot Boot from hard drive Go to Flowchart 2 13 No OS Boot from diskette drive Loading Diskette Drive Hard drive accessible Go to Flowchart 2 12 No OS Loading Ha
19. Electrostatic Damage 4 4 4 5 Packaging and Transporting Precautions 4 5 4 6 Workstation Precautions 4 4 6 4 7 Grounding Equipment and Methods 4 7 Maintenance and Service Guide Contents 5 Removal and Replacement Procedures 5 1 Serial Number ject teh dda pea it ae Ye 5 2 5 2 Disassembly Sequence Chart 5 3 5 3 Preparing the Computer for Disassembly 5 5 5 4 Hard Drive jis ye sen ee ee Pey ee ee 5 6 5 5 Computer Feet erso sa ee aa Aad 5 10 5 6 Optical Drive 0 0 2 eee eee 5 11 5 7 External Memory Module 5 13 5 8 Bluetooth Module 000 5 16 5 9 Keyboard ois ak Sie ge Be Pe eet 5 18 5 10 Fan Assembly 0 0 00 0c e eee 5 23 51i Heat Sink ie ennetama ane Ra alee 5 28 512 Processor oi iine dh E EE EEEE EE 5 31 5 13 Internal Memory Module 5 33 5 14 RTE Battery abs coe eek Ae 5 35 51S TouchPad eere Bi bs Bia Bhs Shedd oa Gi 5 36 5 16 Mini Card Module 00 0 5 39 5 17 Switch Cover 0 0 0 eee eee eee 5 42 5 18 Display Assembly 00 5 5 45 519 Top Coyet ere sin hese aki aca nii 5 49 5 20 Modem Module 2 00005 5 53 5 21 System Board 0 000 000 eee eee 5 55 5 22 System Board Frame 00 5 62 5 23 Serial Connector Module 5 65 5 24 USB Audio Board
20. Number Information System board includes RTC battery and 256 MB of 416397 001 video memory Q When replacing the system board be sure that the following components are removed from the defective system board and installed on the replacement system board E Memory modules Section 5 7 and Section 5 13 Processor Section 5 12 RTC battery Section 5 14 Mini Card module Section 5 16 Modem module Section 5 20 Maintenance and Service Guide 5 55 Removal and Replacement Procedures 1 Prepare the computer for disassembly Section 5 3 and remove the following components Hard drive Section 5 4 Optical drive Section 5 6 Bluetooth module Section 5 8 Keyboard Section 5 9 Fan assembly Section 5 10 Heat sink Section 5 11 TouchPad Section 5 15 Switch cover Section 5 17 Ss S Ss 0 mo a Oo Display assembly Section 5 18 me j Top cover Section 5 19 2 Position the computer with the rear panel toward you 5 56 Maintenance and Service Guide Removal and Replacement Procedures 3 Disconnect the following cables from the system board Serial connector module cable Modem cable USB board cable Audio board cable Modem cable Disconnecting the System Board Cables Maintenance and Service Guide 5 57 Removal and Replacement Procedures 4 Remove the following Two Torx T8M2 5x6 0 screws Two Torx T8M2 5x4 0 screws Two HM5 0x10 0 scr
21. Philippines 802 11a b g GL WLAN module for use in the ROW 407575 003 countries listed below China Honduras Qatar Uruguay Ecuador Pakistan South Korea Venezuela Haiti Peru 802 11a b g GL WLAN module for use in Japan 407575 291 Maintenance and Service Guide 3 11 Illustrated Parts Catalog Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continued Spare Part Item Description Number 12 System board includes RTC battery and 256 MB of 416397 001 video memory 13 Memory modules 1 DIMM PC2 5300 PC2 4200 2048 MB 417506 001 2048 MB 417505 001 1024 MB 414046 001 1024 MB 414042 001 512 MB 414045 001 512 MB 414041 001 256 MB 414044 001 256 MB 414040 001 14 Modem module 413691 001 15 System board frame 416407 001 16 Serial connector module and cable 416399 001 17 Optical drives 8X Max DVD RW and CD RW Double Layer 413702 001 Combo Drive 4X Max DVD RW and CD RW Double Layer 413700 001 Combo Drive 24X Max DVD CD RW Combo Drive 413701 001 8X Max DVD ROM drive 413699 001 18 USB audio board includes USB board cable and 416398 001 audio board cable 19 Base enclosure 416404 001 20 Bluetooth module includes Bluetooth 398393 001 module cable Maintenance and Service Guide 3 13 Illustrated Parts Catalog Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continued Spare Part Item Description Number 21 8 cell
22. Qty Length Thread Width Black 4 3 0 mm 3 0 mm 5 0 mm Where used 4 screws that secure the hard drive frame to the hard drive documented in Section 5 4 Phillips PM3 0x3 0 Screw Locations A 2 Maintenance and Service Guide Screw Listing Table A 2 Phillips PM2 0x5 0 Captive Screw m aa MM ITN Color Qty Length Thread Width Black 4 5 0 mm 2 0 mm 5 0 mm Where used Two screws that secure the hard drive cover to the computer screws are captured on the cover by C clips documented in Section 5 4 One screw that secures the memory module compartment cover to the computer screw is captured on the cover by a C clip documented in Section 5 7 One screw that secures the Bluetooth module cover to the computer screw is captured on the cover by a C clip documented in Section 5 8 Phillips PM2 0x5 0 Captive Screw Locations Maintenance and Service Guide A 3 Screw Listing Table A 3 Phillips PM2 5x13 0 Captive Spring Loaded Screw u Head MMI Color Qty Length Thread Width Silver 1 13 0mm 2 5 mm 6 0 mm Where used One screw that secures the hard drive to the computer screw is captured on the cover by a C clip documented in Section 5 4 Phillips PM2 5x 13 0 Captive Screw Location A 4 Maintenance and Service Guide Screw Listing Table A 4 Torx8 T8M2 5x4 0 Screw Head MMIII Color Qty Length Thread Width Black 13 4 0 mm 2 5mm 5 0 mm Where used One
23. Service Guide 3 19 Illustrated Parts Catalog 3 5 Miscellaneous Not Illustrated Table 3 4 Miscellaneous Not Illustrated Spare Part Information Spare Part Description Number 90 watt AC adapter 416421 021 External MultiBay II 366143 001 External MultiBay II power cable and stand 366144 001 HP Extended Life Battery 367456 001 HP Docking Station 413267 001 HP Docking Station Miscellaneous Plastics Kit 380089 001 Devices for use in External MultiBay Il and HP Docking Station 2X Max DVD RW and CD RW Double Layer Combo Drive 375557 001 5400 rpm 80 GB hard drive 375198 001 MultiBay 8X DVD ROM Drive 373314 001 MultiBay 24X DVD CD RW Combo Drive 373315 001 USB diskette drive 359118 001 Nylon carrying case 325815 002 3 20 Maintenance and Service Guide Illustrated Parts Catalog Table 3 4 Miscellaneous Not Illustrated Spare Part Information Continued Spare Part Description Number Power cords For use in the United States 246959 001 For use in Australia 246959 011 For use in Europe the Middle East and Africa 246959 021 For use in the United Kingdom 246959 031 For use in Italy 246959 061 For use in Denmark 246959 081 For use in Brazil 246959 201 For use in Japan 246959 291 For use in Korea 246959 AD1 For use in Switzerland 246959 AG1 For use in Israel 246959 BB1 Screw Kit includes the following screws refer to 416419 001 Appendix A Screw Listing for more informa
24. cables tear easily 4 2 Maintenance and Service Guide Removal and Replacement Preliminaries 4 3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care To prevent damage to the computer damage to a removable drive or loss of information observe the following precautions Before removing or inserting a hard drive shut down the computer If you are unsure whether the computer is off or in hibernation turn the computer on and then shut it down through the operating system Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Before handling a drive be sure that you are discharged of Static electricity While handling a drive avoid touching the connector Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE Handle With Care Maintenance and Service Guide 4 3 Removal and Rep
25. click Next 6 Follow the on screen instructions Performing a Recovery Performing a Recovery from the Recovery Discs To perform a recovery from the recovery discs 1 Back up all personal files 2 Insert the first recovery disc into the optical drive and restart the computer 3 Follow the on screen instructions Maintenance and Service Guide B 7 Software Backup and Recovery Performing a Recovery from the Hard Drive D There are 2 ways to initiate a recovery from the hard drive E From within Windows E From the recovery partition Initiating a Recovery in Windows To initiate a recovery in Windows 1 Back up all personal files 2 Select Start gt All Programs gt HP Backup amp Recovery gt HP Backup and Recovery Manager 3 Click Next 4 Click Recover important files or the entire system and then click Next 5 Click a recovery option and then click Next If you choose to recover the system the computer restarts and recovery begins 6 Follow the on screen instructions Initiating a Recovery from the Hard Drive Recovery Partition To initiate a recovery from the hard drive recovery partition 1 Back up all personal files 2 Restart the computer and then press f11 before the Windows operating system loads 3 Click a recovery option and then click Next 4 Follow the on screen instructions B 8 Maintenance and Service Guide C Display Component Recycling
26. evaluation in the country where it will be used The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used E 4 Maintenance and Service Guide 1394 port 1 11 A AC adapter spare part number 3 20 3 30 accessory battery connector 1 19 arrow keys 1 13 audio troubleshooting 2 21 audio in jack location 1 8 pin assignments D 2 audio out jack location 1 8 pin assignments D 1 B base enclosure spare part number 3 13 3 26 battery removal 5 5 spare part number 3 15 3 22 5 5 battery bay 1 9 1 19 battery light 1 7 battery release latch 1 19 Index Bluetooth module removal 5 16 spare part number 3 13 3 23 5 16 Bluetooth module cable disconnecting 5 16 Bluetooth module cover illustrated 3 17 removal 5 16 bottom components 1 18 C cables service considerations 4 2 caps lock key 1 13 caps lock light 1 15 carrying case spare part number 3 20 3 22 CMOS clearing 1 4 components bottom 1 18 front 1 6 keyboard 1 9 1 12 left side 1 10 rear 1 10 right side 1 8 top 1 14 1 16 Maintenance and Service Guide Index 1 Index computer feet illustrated 3 17 locations 5 10 Computer Setup Advanced Menu 2 4 Main Menu 2 2 overview 2 1 Security Menu 2 3 Tools Menu 2 4 computer speci
27. nominal voltage rating of 125 or 250 V AC as required by each country s power system The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer E 2 Maintenance and Service Guide Power Cord Set Requirements Country Specific Requirements 3 Conductor Power Cord Set Requirements D 1 Country Region Accredited Agency Applicable Note Number Australia EANSW 7 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 NOTES The flexible cord must be lt HAR gt Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Stan
28. optical drive bracket to the optical drive documented in Section 5 6 Phillips PM2 0x3 0 Screw Locations Maintenance and Service Guide A 9 Screw Listing Table A 5 Phillips PM2 0x3 0 Screw Continued Z m Head MM TN Color Qty Length Thread Width Silver 4 3 0 mm 2 0 mm 5 0 mm Where used 2 captive screws that secure the fan assembly to the computer documented in Section 5 10 Phillips PM2 0x3 0 Captive Screw Locations A 10 Maintenance and Service Guide Screw Listing Table A 6 Phillips PM1 5x3 0 Screw m Head MM N Color Qty Length Thread Width Silver 2 3 0 mm 1 5 mm 5 0 mm Where used 2 screws that secure the Bluetooth module to the Bluetooth module cover documented in Section 5 8 Phillips PM1 5x3 0 Screw Locations Maintenance and Service Guide A 11 Screw Listing Table A 7 Torx8 T8M2 5x10 0 Screw Head MMIII Color Qty Length Thread Width Black 20 10 0mm 2 5mm 5 0 mm Where used Two screws that secure the keyboard to the computer documented in Section 5 9 One screw that secures the TouchPad to the computer documented in Section 5 15 Four screws that secure the display assembly to the computer documented in Section 5 18 Torx8 T8M2 5x 10 0 Screw Locations A 12 Maintenance and Service Guide Screw Listing Table A 7 Torx8 T8M2 5x10 0 Screw Continued Head MMIII Color Qty Length Thread Width Black 20 10 0mm 2 5
29. the heat sink to the computer Q Due to the adhesive quality of the thermal paste located between the heat sink and processor it may be necessary to move the heat sink from side to side to detach the heat sink from the processor 5 Lift the right side of the heat sink until it disengages from the processor 6 Slide the heat sink to the right and remove it Removing the Heat Sink Maintenance and Service Guide 5 29 Removal and Replacement Procedures Q The thermal paste should be thoroughly cleaned from the surfaces of the heat sink and processor each time the heat sink is removed Thermal paste is included with all heat sink and processor spare part kits Replacing the Thermal Paste Reverse the above procedure to install the heat sink 5 30 Maintenance and Service Guide Removal and Replacement Procedures 5 12 Processor Processor Spare Part Number Information Intel Core Duo T2600 2 16 GHz processor 413686 001 Intel Core Duo T2500 2 00 GHz processor 413685 001 Intel Core Duo T2400 1 83 GHz processor 413684 001 Intel Core Duo T2300 1 67 GHz processor 413683 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components a Keyboard Section 5 9 b Fan assembly Section 5 10 c Heat sink Section 5 11 Maintenance and Service Guide 5 31 Removal and Replacement Procedures 2 Use a flat bladed screwdriver to turn the processo
30. 0 377 Secondary diskette drive controller 378 37F Parallel port LPT 1 default 380 387 Unused 388 38B FM synthesizer OPL3 38C 3AF Unused 3B0 3BB VGA 3BC 3BF Reserved parallel port no EPP support 3C0 3DF VGA 3E0 3E1 PC Card controller in CPU 3E2 3E3 Unused 3E8 3EF Internal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI configuration data register PCIDIVO 1 Maintenance and Service Guide 6 17 Specifications System Memory Map Table 6 12 Size Memory Address System Function 640 KB 00000000 0009FFFF Base memory 128 KB 000A0000 000BFFFF Video memory 48 KB 000C0000 000CBFFF Video BIOS 160 KB 000C8000 000E7FFF Unused 64 KB 000E8000 000FFFFF System BIOS 15 MB 00100000 O0FFFFFF Extended memory 58 MB 01000000 047FFFFF Super extended memory 58 MB 04800000 07FFFFFF Unused 2 MB 08000000 080FFFFF Video memory direct access 4 GB 08200000 FFFEFFFF Unused 64 KB FFFF0000 FFFFFFFF System BIOS 6 18 Maintenance and Service Guide A Screw Listing This appendix provides specification and reference information for the screws used in the computer All screws listed in this appendix are available in the Screw Kit spare part number 416419 001 Maintenance and Service Guide A 1 Screw Listing Table A 1 Phillips PM3 0x3 0 Screw Head MMIII Color
31. 022 024 Opti chipset configuration registers 025 O3F Unused 02E 02F 87334 Super I O configuration for CPU 040 O5F Counter timer registers 044 O5F Unused 060 Keyboard controller 061 Port B 062 063 Unused 064 Keyboard controller 065 O6F Unused 070 071 NMI enable RTC 072 O7F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 O9F Unused OAO 0A1 Interrupt controller no 2 Maintenance and Service Guide 6 15 Specifications Table 6 11 System I O Addresses Continued I O Address hex System Function shipping configuration OA2 OBF Unused 0CO ODF DMA controller no 2 OEO OEF Unused OFO OF 1 Coprocessor busy clear reset OF2 OFF Unused 100 16F Unused 170 177 Secondary fixed disk controller 178 1EF Unused 1FO 1F7 Primary fixed disk controller 1F8 200 Unused 201 JoyStick decoded in ESS1688 202 21F Unused 220 22F Entertainment audio 230 26D Unused 26E 26 Unused 278 27F Unused 280 2AB Unused 2A0 2A7 Unused 2A8 2E7 Unused 2E8 2EF Reserved serial port 6 16 Maintenance and Service Guide Specifications Table 6 11 System I O Addresses Continued I O Address hex System Function shipping configuration 2F0 2F7 Unused 2F8 2FF Infrared port 300 31F Unused 320 36F Unused 37
32. 1 Two screw locks that secure the system board frame to the computer documented in Section 5 22 Hex HM5 0x 12 0 Screw Lock Locations Maintenance and Service Guide A 21 Screw Listing Table A 14 Torx8 T8M2 5x6 0 Screw MAIN Color Qty Length Thread Black 4 6 0 mm 2 5 mm Where used Head Width 5 0 mm 4 screws that secure the thermal plate to the computer documented in Section 5 10 Torx8 T8M2 5x6 0 Screw Locations A 22 Maintenance and Service Guide Software Backup and Recovery Backup HP Backup and Recovery Manager provides several ways to back up the system and to recover optimal system functionality Q HP installed drivers utilities and applications can be copied to a CD or to a DVD using HP Backup and Recovery Manager Q Formatted DVD RW discs and DVD RW double layer discs are not compatible with HP Backup and Recovery Manager Q The computer must be connected to external power before you perform backup and recovery procedures Safeguarding Your Data To safeguard your documents store personal files in the My Documents folder and periodically create a backup copy of the folder Maintenance and Service Guide B 1 Software Backup and Recovery Backing Up the System Using HP Backup and Restore Manager you can Back up specific files and folders Back up the entire system Back up modifications since your last backup using HP system restore poi
33. 1 416417 251 416417 171 416417 231 416417 BA1 416417 071 416417 101 416417 111 416417 AB1 416417 281 416417 141 416417 031 416417 001 1 Prepare the computer for disassembly Section 5 3 2 Position the computer with the front toward you Maintenance and Service Guide Removal and Replacement Procedures 3 Remove the two Torx8 T8M2 5x10 0 screws that secure the keyboard to the computer Removing the Keyboard Screws 5 20 Maintenance and Service Guide Removal and Replacement Procedures P Turn the computer display side up with the front toward you n Open the computer as far as possible oN Slide the four keyboard retention tabs toward you The tabs are located between the esc and f1 keys between the f4 and f5 keys between the f8 and f9 keys and between the f12 and delete keys 7 Lift the rear edge of the keyboard and swing it toward you until it rests on the palm rest Releasing the Keyboard Maintenance and Service Guide 5 21 Removal and Replacement Procedures 8 Release the zero insertion force ZIF connector to which the keyboard cable is connected and disconnect the keyboard cable from the system board Q Step 9 applies to models with keyboards with pointing sticks 9 Release the ZIF connector to which the pointing stick cable is connected and disconnect the pointing stick cable from the system board K oy y D Disconnectin
34. 5 system board frame removal 5 62 spare part number 3 13 3 26 5 62 system DMA 6 12 system memory map 6 18 T thermal paste replacing 5 25 5 27 5 30 thermal plate removal 5 26 spare part number 3 7 3 26 tools required 4 1 top components 1 14 1 16 top cover removal 5 49 spare part numbers 3 7 3 26 3 30 5 49 TouchPad 1 17 removal 5 36 spare part numbers 3 5 3 23 5 36 TouchPad cable disconnecting 5 38 TouchPad left right buttons 1 17 TouchPad scroll zone 1 17 transporting precautions 4 5 Index 6 Maintenance and Service Guide Index troubleshooting audio 2 21 Computer Setup 2 1 expansion product 2 14 flowcharts 2 5 keyboard 2 24 modem 2 26 network 2 26 nonfunctioning device 2 14 2 23 OS loading 2 15 overview 2 1 pointing device 2 25 power 2 8 video 2 12 U Universal Serial Bus USB port location 1 8 1 11 pin assignments D 2 unknown password 1 4 USB diskette drive spare part number 3 20 3 22 USB audio board removal 5 67 spare part number 3 13 3 26 5 67 v vents 1 19 video troubleshooting 2 12 volume buttons 1 15 W Windows applications key 1 13 Windows logo key 1 13 wireless button 1 15 wireless light 1 6 1 15 workstation precautions 4 6 Maintenance and Service Guide Index 7
35. 6 Maintenance and Service Guide Removal and Replacement Preliminaries 4 7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin Other grounding equipment recommended for use in preventing electrostatic damage includes Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes o
36. 802 11b g LU WLAN module for use in the ROW 407254 002 countries listed below China Honduras Qatar Uruguay Ecuador Pakistan South Korea Venezuela Haiti Peru 802 11b g LJ WLAN module for use in Japan 407254 291 802 11a b g GL WLAN module for use in the countries 407575 001 listed below These countries are categorized as most of the world MOW 1 Antigua amp Canada Panama Paraguay Barbuda Chile India Saudi Arabia Argentina Dominican Indonesia Taiwan Australia Republic Malaysia The United Bahamas Guam Mexico States Barbados Guatemala New Zealand Vietnam Brunei Hong Kong Maintenance and Service Guide 3 9 Illustrated Parts Catalog Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continued Spare Part Item Description Number 11 Mini Card modules Continued 802 11a b g GL WLAN module for use in the countries 407575 002 listed below These countries are categorized as most of the world MOW 2 Aruba El Salvador Poland Norway Austria Estonia Portugal Oman Azerbaijan Finland Romania Slovenia Bahrain France Russia South Africa Belgium Georgia Serbia and Spain Bermuda Germany Montenegro Sri Lanka Bulgaria Greece Singapore Sweden Cayman Islands Hungary Slovakia Switzerland Columbia Iceland Liechtenstein Turkey Croatia Ireland Lithuania The United Cyprus Italy Luxembourg Kingdom Czech Republic Latvia Malta Uzbekistan Denmark Lebanon Monaco Egypt The The Netherlands
37. AH battery pack 373314 001 MultiBay 8X DVD ROM Drive for use in External MultiBay II and HP Docking Station 373315 001 MultiBay 24X DVD CD RW Combo Drive for use in External MultiBay II and HP Docking Station 3 22 Maintenance and Service Guide Illustrated Parts Catalog Table 3 5 Sequential Part Number Listing Continued Spare Part Number Description 375198 001 5400 rpm 80 GB hard drive for use in External MultiBay II and HP Docking Station 375557 001 2X Max DVD RW and CD RW Double Layer Combo Drive for use in External MultiBay Il and HP Docking Station 380089 001 HP Docking Station Miscellaneous Plastics Kit 382675 001 TouchPad with 3 TouchPad buttons 382676 001 TouchPad with 2 TouchPad buttons 398393 001 Bluetooth module includes Bluetooth module cable 407253 001 802 11b g HS WLAN module for use in North America 407253 002 802 11b g HS WLAN Mini Card module for use in the ROW countries listed below China Honduras Qatar Uruguay Ecuador Pakistan South Korea Venezuela Haiti Peru 407253 291 802 11b g HS WLAN module for use in Japan 407254 001 802 11b g LJ WLAN module for use in North America 407254 002 802 11b g LJ WLAN module for use in the ROW countries listed below China Honduras Qatar Uruguay Ecuador Pakistan South Korea Venezuela Haiti Peru 407254 291 802 11b g LJ WLAN module for use in Japan Maintenance and Service Guide 3 23 Illustrated Parts Catalog
38. Part 4 Continued from Flowchart 2 4 No Power Part 3 Open computer Loose or damaged parts Close computer and retest Power on Reseat loose components and boards and replace damaged items Replace the following items if applicable Check computer operation after each replacement 1 Internal DC DC converter 2 Internal AC adapter 3 Processor board 4 System board NOTE Replace these items as a set to prevent shorting out among components Maintenance and Service Guide Troubleshooting Flowchart 2 6 No Video Part 1 No video Stand alone or docking device Stand alone Internal or external display External Adjust brightness Video OK Check for bent pins on cable Video OK Internal Docking Device Go to Flowchart 2 7 No Video Part 2 Adjust brightness NOTE To change from internal to external display use the hotkey combination Video OK Press lid switch to ensure operation Video OK Replace the following one at a time Test after each replacement 1 Cable between computer and computer display if applicable 2 Display 3 System board Try another display Replace system Internal and external video OK board 2 12 Maintenance and Service Guide Troubleshooting Flowchart 2 7 No Video Part 2 Conti
39. Service Guide Troubleshooting Flowchart 2 1 Initial Troubleshooting Begin troubleshooting N Beeps LEDs or error messages Is there video no boot Is the OS loading Is there sound Go to Flowchart 2 2 No Power Part 1 Check LED board speaker connections Go to Flowchart 2 6 No Video Part 1 Go to Flowchart 2 9 No Operating System OS Loading Go to Flowchart 2 15 No Audio Part 1 All drives working Keyboard pointing device working Connecting to network or modem End Go to Flowchart 2 17 Nonfunc tioning Device Go to Flowchart 2 18 Nonfunc tioning Keyboard or Flowchart 2 19 Nonfunc tioning Pointing Device Go to Flowchart 2 20 No Network Modem Connection Maintenance and Service Guide Troubleshooting Flowchart 2 2 No Power Part 1 No power power LED is off Remove from docking device if applicable Go to Flowchart 2 3 No Power Part 2 Power up on battery power Power up on battery power Go to Flowchart 2 4 No Power Part 3 Power up on AC power Power up Reset on AC power power Power up in docking NOTES device 1 On select models there is a separate reset button 2 On select models the c
40. VD ROM Drive DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc 12 cm 4 72 in Mini disc 8 cm 3 15 in Disc thickness 1 2 mm 0 047 in Track pitch 0 74 um Access time CD DVD Random lt 100 ms lt 125 ms Full stroke lt 175ms lt 225 ms Audio output level Line out 0 7 Vrms Cache buffer 512 MB Data transfer rate CD R 24X 3 600 KB s 150 KB s at 1X CD rate CD RW 10X 1 500 KB s 150 KB s at 1X CD rate CD ROM 24X 3 600 KB s 150 KB s at 1X CD rate DVD 8X 10 800 KB s 1 352 KB s at 1X DVD rate Multiword DMA mode 2 16 6 MB s Startup time lt 15 seconds Stop time lt 6 seconds Maintenance and Service Guide 6 11 Specifications Hardware DMA Table 6 9 System DMA System Function DMAO Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Available for PC Card DMA6 Not assigned DMA7 Not assigned PC Card controller can use DMA 1 2 or 5 Maintenance and Service Guide Specifications Hardware IRQ Table 6 10 System Interrupts System Function IRQO System timer IRQ1 Stan
41. and Service Guide Removal and Replacement Procedures 5 16 Mini Card Module Mini Card Module Spare Part Number Information 802 11 b g HS WLAN module for use in North America 407253 001 802 11 b g HS WLAN module for use in the ROW countries 407253 002 listed below China Honduras Qatar Uruguay Ecuador Pakistan South Korea Venezuela Haiti Peru 802 11 b g HS WLAN module for use in Japan 407253 291 802 11 b g LJ WLAN module for use in North America 407254 001 802 11 b g LJ WLAN module for use in the ROW countries 407254 002 listed below China Honduras Qatar Uruguay Ecuador Pakistan South Korea Venezuela Haiti Peru 802 11 b g LU WLAN module for use in Japan 407254 291 802 11a b g GL WLAN module for use in the MOW1 countries 407575 001 listed below Antigua amp Barbuda Chile Panama Paraguay Argentina Dominican India Saudi Arabia Australia Republic Indonesia Taiwan Bahamas Guam Malaysia The United Barbados Guatemala Mexico States Brunei Hong Kong New Zealand Vietnam Canada Maintenance and Service Guide 5 39 Removal and Replacement Procedures Mini Card Module Spare Part Number Information Continued 802 11 a b g GL WLAN module for use in the MOW2 countries 407575 002 listed below Aruba Estonia Poland Norway Austria Finland Portugal Oman Azerbaijan France Romania Slovenia Bahrain Georgia Russia South Africa Belgium Germany Serbia and Montenegro Spain Bermuda Greece Singapor
42. atures 2 4 Maintenance and Service Guide Troubleshooting 2 2 Troubleshooting Flowcharts Table 2 5 Troubleshooting Flowcharts Overview Flowchart Description 2 1 Flowchart 2 1 Initial Troubleshooting 2 2 Flowchart 2 2 No Power Part 1 2 3 Flowchart 2 3 No Power Part 2 2 4 Flowchart 2 4 No Power Part 3 2 5 Flowchart 2 5 No Power Part 4 2 6 Flowchart 2 6 No Video Part 1 2 7 Flowchart 2 7 No Video Part 2 2 8 Flowchart 2 8 Nonfunctioning Docking Device if applicable 2 9 Flowchart 2 9 No Operating System OS Loading 2 10 Flowchart 2 10 No OS Loading Hard Drive Part 1 2 11 Flowchart 2 11 No OS Loading Hard Drive Part 2 2 12 Flowchart 2 12 No OS Loading Hard Drive Part 3 2 13 Flowchart 2 13 No OS Loading Diskette Drive Maintenance and Service Guide 2 5 Troubleshooting Table 2 5 Troubleshooting Flowcharts Overview Continued Flowchart Description 2 14 Flowchart 2 14 No OS Loading Optical Drive 2 15 Flowchart 2 15 No Audio Part 1 2 16 Flowchart 2 16 No Audio Part 2 2 17 Flowchart 2 17 Nonfunctioning Device 2 18 Flowchart 2 18 Nonfunctioning Keyboard 2 19 Flowchart 2 19 Nonfunctioning Pointing Device 2 20 Flowchart 2 20 No Network Modem Connection 2 6 Maintenance and
43. ber Information Keyboards with pointing stick for use in Belgium Brazil The Czech Republic Denmark France French Canada Germany Greece Hungary Iceland Internationally Israel Italy Japan Korea 416416 A41 416416 201 416416 221 416416 081 416416 051 416416 121 416416 041 416416 151 416416 211 416416 DD1 416416 B31 416416 BB1 416416 061 416416 291 416416 AD1 Latin America Norway Portugal Russia Saudi Arabia Slovakia Slovenia Spain Sweden Switzerland Taiwan Thailand Turkey The United Kingdom The United States 416416 161 416416 091 416416 131 416416 251 416416 171 416416 231 416416 BA1 416416 071 416416 101 416416 111 416416 AB1 416416 281 416416 141 416416 031 416416 001 Maintenance and Service Guide Removal and Replacement Procedures Keyboard Spare Part Number Information Continued Keyboards without pointing stick for use in Belgium Brazil The Czech Republic Denmark France French Canada Germany Greece Hungary Iceland Internationally Israel Italy Japan Korea 416417 A41 416417 201 416417 221 416417 081 416417 051 416417 121 416417 041 416417 151 416417 211 416417 DD1 416417 B31 416417 BB1 416417 061 416417 291 416417 AD1 Latin America Norway Portugal Russia Saudi Arabia Slovakia Slovenia Spain Sweden Switzerland Taiwan Thailand Turkey The United Kingdom The United States 416417 161 416417 091 416417 13
44. board without pointing stick for use in Hungary 416417 221 Keyboard without pointing stick for use in the Czech Republic 416417 231 Keyboard without pointing stick for use in Slovakia 416417 251 Keyboard without pointing stick for use in Russia 416417 281 Keyboard without pointing stick for use in Thailand 416417 291 Keyboard without pointing stick for use in Japan 416417 AB1 Keyboard without pointing stick for use in Taiwan 416417 AD1 Keyboard without pointing stick for use in Korea 416417 B31 Keyboard without pointing stick for use internationally 416417 BA1 Keyboard without pointing stick for use in Slovenia 416417 BB1 Keyboard without pointing stick for use in Israel 416417 DD1 Keyboard without pointing stick for use in Iceland 416419 001 Screw Kit 416420 001 Plastics Kit Maintenance and Service Guide 3 29 Illustrated Parts Catalog Table 3 5 Sequential Part Number Listing Continued Spare Part Number Description 416421 001 90 watt AC adapter 417505 001 1 DIMM PC2 4200 2048 MB memory module 417506 001 1 DIMM PC2 5300 2048 MB memory module 417507 001 7200 rpm 80 GB hard drive 418807 001 Top cover for use with nw8440 models without fingerprint reader includes speakers 3 30 Maintenance and Service Guide 4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service 4 1 Tools Required You will need the follo
45. cally whenever the system is performing optimally Q Recovering to an earlier recovery point does not affect data files or e mails created since that recovery point After you create a recovery point you are prompted to schedule subsequent recovery points You can schedule recovery points for a specific time or event in your system To create and schedule a system recovery point 1 Select Start gt All Programs gt HP Backup amp Recovery gt HP Backup and Recovery Manager 2 Click Next 3 Click Back up to protect system settings and important data files and then click Next 4 Click Create or manage Recovery Points and then click Next The Recovery Point Manager page opens 5 Follow the on screen instructions B 4 Maintenance and Service Guide Software Backup and Recovery Scheduling Backups To schedule backups 1 Select Start gt All Programs gt HP Backup amp Recovery gt HP Backup Scheduler The Backup Scheduler page opens 2 Click Next 3 Schedule system recovery points at specific intervals now daily weekly or monthly or at specific events such as at system start or when you dock to an optional docking station select models only by clicking one of the available options Click Next to further define the settings A summary of your system recovery point settings is displayed 4 Follow the on screen instructions Recovery HP Backup and Recovery Mana
46. computer and recover the operating system and software to factory settings in case of system failure or instability CAUTION After you create the recovery discs you can increase the amount of available space on the hard drive by deleting the recovery partition However doing this is not recommended If you delete this partition you will lose any information that is on the partition Q Only one set of recovery discs can be created for this computer B 6 Maintenance and Service Guide Software Backup and Recovery Before creating recovery discs Obtain high quality CD R DVD R or DVD R media purchased separately Q Formatted DVD RW discs and DVD RW double layer discs are not compatible with HP Backup and Recovery Manager E Number each disc before inserting it into the optical drive of the computer E If necessary you can cancel Recovery Media Creator before you have finished creating the recovery discs The next time you open Recovery Media Creator you will be prompted to continue the disc creation process where you left off To create a set of recovery discs 1 Select Start gt All Programs gt HP Backup amp Recovery gt HP Backup and Recovery Manager 2 Click Next 3 Click Create factory software recovery CDs or DVDs to recover the system Highly recommended and then click Next The Recovery Media Creator page opens 4 Click Next 5 Click Write to CD DVD and then
47. d Enter change or delete a power on password DriveLock Passwords Enable disable DriveLock change a DriveLock user or master password DriveLock Settings are accessible only when you enter Computer Setup by turning on not restarting the computer Password Options Password options can be selected only when a power on password has been set Enable disable E QuickLock QuickLock on Standby E QuickBlank To enable QuickLock on Standby or QuickBlank you must first enable QuickLock Device Security Enable disable E Diskette drive startup E CD ROM or diskette startup Q Settings for a DVD ROM can be entered in the CD ROM field Not applicable to SuperDisk LS 120 drives Maintenance and Service Guide 2 3 Troubleshooting Selecting from the Advanced Menu Table 2 3 Advanced Menu Select To Do This Language Change the Computer Setup language Boot Order Enable disable MultiBoot which sets a startup sequence that can include most bootable devices and media in the system Accessibility Options Allows electronic and information technology to be accessible to people with varying ranges of abilities Video Memory Displays the amount of video memory available on the computer Selecting from the Tools Menu Select Hard Drive Self Test Table 2 4 Tools Menu To Do This Run a quick comprehensive self test on hard drives in the system that support the test fe
48. d Width Silver 2 4 0 mm 2 0 mm 5 0 mm Where used 2 screws that secure the Mini Card module to the computer documented in Section 5 16 Phillips PM2 0x4 0 Screw Locations Maintenance and Service Guide A 17 Screw Listing Table A 11 Phillips PM2 0x2 0 Screw MTENNI Color Qty Length Thread Black 5 2 0 mm 2 0 mm J m Where used 3 screws that secure the switch cover to the computer documented in Section 5 17 Head Width 5 0 mm Phillips PM2 0x2 0 Screw Locations A 18 Maintenance and Service Guide Screw Listing Table A 11 Phillips PM2 0x2 0 Screw Continued Head PTEIN Color Qty Length Thread Width Black 5 2 0 mm 2 0 mm 5 0 mm J m Where used 2 screws that secure the display assembly to the computer documented in Section 5 18 Phillips PM2 0x2 0 Screw Locations Maintenance and Service Guide A 19 Screw Listing Table A 12 Phillips PM2 5x4 0 Screw Head MM N Color Qty Length Thread Width Black 2 4 0 mm 2 5 mm 5 0 mm Where used 2 screws that secure the modem module to the computer documented in Section 5 20 Phillips PM2 5x4 0 Screw Locations A 20 Maintenance and Service Guide Screw Listing Table A 13 Hex HM5 0x12 0 Screw Lock Head MMIII Color Qty Length Thread Width Silver 4 120mm 5 0mm 5 0 mm Where used Two screw locks that secure the system board to the computer documented in Section 5 2
49. d pointing stick pointing devices including a dedicated vertical scroll region select models only Integrated 10 Base T 100 Base TX Ethernet local area network LAN network interface card NIC with RJ 45 jack Integrated high speed 56K modem with RJ 11 jack Maintenance and Service Guide Product Description E Integrated wireless support for Mini Card IEEE 802 1 1a b g or 802 11b g Wireless LAN WLAN device E Support for one Type I or Type II PC Card slot with support for both 32 bit CardBus and 16 bit PC Cards varying by computer model External 90 watt AC adapter with 3 wire power cord 8 cell Li Ion battery Stereo speakers Volume up volume mute and volume down buttons Support for the following optical drives LY DVD RW and CD RW Double Layer Combo Drive 1 DVD CD RW Combo Drive m DVD ROM drive E Connectors Accessory battery Audio in microphone Audio out headphone Digital media slot Docking connector External monitor IEEE 1394 RJ 11 modem RJ 45 network S Video out Smart Adapter power Three Universal Serial Bus USB v 2 0 CU ECCOCOU COCO O O C O Maintenance and Service Guide 1 3 Product Description 1 2 Resetting the Computer If the computer you are servicing has an unknown password follow the steps below to reset the password These steps also clear CMOS Q The following steps will not clear an unknown password if the stringent security option ha
50. dard 101 102 Key or Microsoft Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB DBM USB2 Enhanced Host Controller 24CD IRQ4 COM1 IRQ5 Conexant AC Link Audio Intel 82801DB DBM SMBus Controller 24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7 Parallel port IRQ8 System CMOS real time clock IRQ9 Microsoft ACPI compliant system IRQ10 Intel USB UHCI controller 24C2 Intel 82852 82855 GM GME Graphic Controller Realtek RTL8139 Family PCI fast Ethernet Controller Maintenance and Service Guide 6 13 Specifications Table 6 10 System Interrupts Continued IRQ11 Intel USB EHCI controller 24CD Intel USB UHCI controller 24C4 Intel USB UHCI controller 24C7 Intel Pro Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS 2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel Default configuration audio possible configurations are IRQ5 IRQ7 IRQ9Y IRQ10 or none Q PC Cards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial port may assert IRQ3 or IRQ4 6 14 Maintenance and Service Guide Specifications I O Address hex Table 6 11 System I O Addresses System Function shipping configuration 000 OOF DMA controller no 1 010 01F Unused 020 021 Interrupt controller no 1
51. dard C8303 7 A 125 V configuration Maintenance and Service Guide F 3 Power Cord Set Requirements 3 Conductor Power Cord Set Requirements Continued 1 Country Region Accredited Agency Applicable Note Number Koea EK 4 The Netherlands KEMA 1 Norway NEMKO 1 People s Republic CCC 5 of China Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 United Kingdom BSI 1 United States UL 2 Q NOTES The flexible cord must be lt HAR gt Type HO5VV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country where it will be used The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for
52. e Sri Lanka Bulgaria Hungary Slovakia Sweden Cayman Islands Iceland Liechtenstein Switzerland Columbia Ireland Lithuania Turkey Croatia Italy Luxembourg The United Cyprus Latvia Malta Kingdom Czech Republic Lebanon Monaco Uzbekistan Denmark The The Netherlands Egypt Philippines El Salvador 802 11 a b g GL WLAN module for use in the ROW countries 407575 003 listed below China Honduras Qatar Uruguay Ecuador Pakistan South Korea Venezuela Haiti Peru 802 11 a b g GL WLAN module for use in Japan 407575 291 1 Prepare the computer for disassembly Section 5 3 2 Remove the keyboard Section 5 9 3 Remove the TouchPad Section 5 15 5 40 Maintenance and Service Guide Removal and Replacement Procedures 4 Make note of which antenna cable is attached to which antenna clip on the Mini Card module before disconnecting the cables then disconnect the auxiliary and main antenna cables from the Mini Card module 5 Remove the two Phillips PM2 0x4 0 screws that secure the Mini Card module to the computer The edge of the module opposite the socket rises away from the computer 6 Remove the Mini Card module by pulling the module away from the socket at an angle Q Mini Card modules are designed with a notch to prevent incorrect installation Removing a Mini Card Module Reverse the above procedure to install a Mini Card module Maintenance and Service Guide 5 41 Removal and Replacement Procedur
53. e memory module Q Memory modules are designed with a notch to prevent incorrect installation into the memory module socket Removing the External Memory Module Reverse the above procedure to install an external memory module Maintenance and Service Guide 5 15 Removal and Replacement Procedures 5 8 Bluetooth Module Bluetooth Module Spare Part Number Information Bluetooth module includes Bluetooth module cable 398393 001 1 Prepare the computer for disassembly refer to Section 5 3 2 Position the computer with the right side toward you 3 Loosen the Phillips PM1 5x3 0 screw that secures the Bluetooth module cover to the computer 4 Remove the Bluetooth module cover from the computer The Bluetooth module cover is included in the Plastics Kit spare part number 417527 001 5 Disconnect the Bluetooth module cable from the system board Removing the Bluetooth Module 5 16 Maintenance and Service Guide Removal and Replacement Procedures 6 Remove the two Phillips PM1 5x3 0 screws that secure the Bluetooth module to the Bluetooth module cover 7 Remove the Bluetooth module from the cover 8 Disconnect the Bluetooth module cable from the module Removing the Bluetooth Module Cover Reverse the above procedure to install a Bluetooth module Maintenance and Service Guide 5 17 Removal and Replacement Procedures 5 9 Keyboard Keyboard Spare Part Num
54. es 5 17 Switch Cover Switch Cover Spare Part Number Information For use with nw8440 and nc8430 models 416405 001 For use with nx8420 models 416406 001 Q Both switch cover spare part kits include the LED board and LED board cable 1 Prepare the computer for disassembly Section 5 3 2 Remove the keyboard Section 5 9 3 Turn the computer upside down with the rear panel toward you 4 Remove the 3 Phillips PM2 0x2 0 screws that secure the switch cover to the computer Removing the Switch Cover Screws 5 42 Maintenance and Service Guide Removal and Replacement Procedures 5 Turn the computer display side up with the front toward you 6 Open the computer as far as possible 7 Use a flat bladed screwdriver to lift up the left and right hinge cover sections of the switch cover to detach it from the computer 8 Swing the rear edge of the switch cover up and toward you Releasing the Switch Cover Maintenance and Service Guide 5 43 Removal and Replacement Procedures 9 Disconnect the LED board cable from the system board 10 Remove the switch cover Removing the Switch Cover Reverse the above procedure to install the switch cover 5 44 Maintenance and Service Guide Removal and Replacement Procedures 5 18 Display Assembly Display Assembly Spare Part Number Information 15 4 inch WUXGA 416413 001 15 4 inch WSXGA 416412 001 15 4 inch WXGA 416411 001
55. ew locks on each side of the external monitor connector Removing the System Board Screws and Screw Locks 5 58 Maintenance and Service Guide Removal and Replacement Procedures 5 Remove the modem cable from the clip in the base enclosure 6 Remove the modem cable from the clips in the system board 7 Remove the modem connector from the clip in the base enclosure Releasing the System Board Part 1 Maintenance and Service Guide 5 59 Removal and Replacement Procedures 8 Flex the right side of the base enclosure until the USB 1394 and RJ 45 connectors are clear of the base enclosure 9 Lift the left side of the system board until it rests at an angle Releasing the System Board Part 2 5 60 Maintenance and Service Guide Removal and Replacement Procedures 10 Lift the front edge of the system board until it rests at an angle 11 Slide the system board forward until the rear right section of the system board is clear of the screw boss on the system board frame 12 Remove the system board from the base enclosure Removing the System Board Reverse the above procedure to install the system board Maintenance and Service Guide 5 61 Removal and Replacement Procedures 5 22 System Board Frame System Board Frame Spare Part Number Information System board frame includes modem cable 416407 001 1 Prepare the computer for disassembl
56. fications 6 1 connector pin assignments audio in D 2 audio out D 1 external monitor D 4 headphone D 1 microphone D 2 modem D 5 monitor D 4 network D 6 RJ 11 D 5 RJ 45 D 6 S Video out D 3 Universal Serial Bus USB D 2 connectors service considerations 4 2 D design overview 1 20 Digital Media Slot 1 11 disassembly sequence chart 5 3 diskette drive OS loading problems 2 19 precautions 4 3 display assembly removal 5 45 spare part numbers 3 3 3 27 5 45 display component recycling C 1 display lid switch 1 17 display release button 1 7 docking connector 1 19 drive light 1 7 drives preventing damage 4 3 DVD CD RW Combo Drive OS loading problems 2 20 precautions 4 3 removal 5 11 spare part number 3 13 3 19 3 20 3 22 3 25 5 11 specifications 6 9 DVD RW and CD RW Combo Drive OS loading problems 2 20 precautions 4 3 removal 5 11 spare part number 3 13 3 19 3 20 3 23 3 25 5 11 specifications 6 7 DVD ROM drive OS loading problems 2 20 precautions 4 3 removal 5 11 spare part number 3 13 3 19 3 20 3 22 3 25 5 11 specifications 6 11 Index 2 Maintenance and Service Guide Index E electrostatic discharge 4 4 4 8 exhaust vents 1 11 expansion product spare part number 3 20 3 25 troubleshooting 2 14 external monitor port location 1 9 pin assignments D 4 External MultiBay II power cable and stand spare part number 3 20 3 22 External MultiBay II spare
57. g the Keyboard and Pointing Stick Cables 10 Remove the keyboard Reverse the above procedure to install the keyboard 5 22 Maintenance and Service Guide Removal and Replacement Procedures 5 10 Fan Assembly Fan Assembly Spare Part Number Information Fan assembly 416409 001 1 Prepare the computer for disassembly Section 5 3 2 Release the keyboard Section 5 9 Maintenance and Service Guide 5 23 Removal and Replacement Procedures 3 Disconnect the fan cable from the system board Q The following screws should be removed then installed in the 1 2 3 4 sequence stamped on the fan assembly 4 Loosen the two Phillips PM2 0x3 0 screws and the two Phillips PM2 5x7 0 screws that secure the fan assembly to the computer 5 Remove the fan assembly Q Due to the adhesive quality of the thermal paste located between the video heat sink and video board it may be necessary to move the heat sink from side to side to detach the heat sink from the video board Removing the Fan Assembly 5 24 Maintenance and Service Guide Removal and Replacement Procedures Q The thermal paste should be thoroughly cleaned from the surfaces of the video board and video heat sink each time the fan assembly is removed Thermal paste is included with all fan assembly and system board spare part kits Replacing the Thermal Paste Maintenance and Service Guide 5 25 Remova
58. ger analyzes the hard drive and creates a dedicated hard drive recovery partition on the hard drive large enough to store a copy of the full factory image You can choose whether you want to store that copy on the recovery partition on another drive or on external recovery discs Q Before using HP Backup and Recovery Manager try repairing the system by running Microsoft Windows System Restore For more information select Start gt Help and Support and then search for System Restore Maintenance and Service Guide B 5 Software Backup and Recovery HP Backup and Recovery Manager allows you to E Create recovery discs highly recommended The recovery discs are used to start up your computer and to recover the full factory image operating system and software in case of system failure or instability Q If you do not have a CD or DVD burner a copy of the entire hard drive image can be stored on another hard drive or on a network drive E Perform a recovery You can perform a full system recovery or recover important files from the recovery partition on the hard drive from another drive or from recovery discs that you create Creating Recovery Discs Highly Recommended After setting up the computer for the first time you can create a set of recovery discs of the full factory image using Recovery Media Creator in the HP Backup and Recovery Manager The recovery discs are used to start up boot the
59. gs or clothing to block airflow 1394 port Connects an optional 1394a device such as a scanner digital camera or digital camcorder USB port Connects USB 1 1 and 2 0 compliant devices to the computer using a standard USB cable or connects an optional External MultiBay Il to the computer The MultiBay Il must also be connected to an external power source Smart card slot Supports optional smart cards and Java Cards PC Card slot Supports optional Type or Type II 32 bit CardBus or 16 bit PC Cards 10 Digital Media Slot Supports Secure Digital SD Memory Cards and MultiMediaCards Maintenance and Service Guide Product Description The standard keyboard components of the computer are shown below and described in Table 1 5 Standard Keyboard Components 1 12 Maintenance and Service Guide Product Description Table 1 5 Standard Keyboard Components Item Component 1 fi to f12 keys 12 Function Perform system and application tasks When combined with the fn key several keys and buttons perform additional tasks as hotkeys 2 caps lock key Enables caps lock and turns on the caps lock light 3 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key 4 Windows logo key In Windows displays the Windows Start menu 5 Windows applications key In Windows displays a shortcut
60. hard drive 1 Select Start gt All Programs gt HP Backup amp Recovery gt HP Backup and Recovery Manager 2 Click Next 3 Click Back up to protect system settings and important data files and then click Next 4 Click Back up entire hard drive and then click Next The Back up entire hard disk page opens 5 Click Next 6 Select the location for the backup files and then click Next 7 Select the Protect data access with password check box and type your password in the Password and Confirm boxes Q This step is optional If you do not want to password protect your data access clear the Protect data access with password check box 8 Click Next 9 Follow the on screen instructions Maintenance and Service Guide B 3 Software Backup and Recovery Backing Up Modifications Made to the System When you back up modifications since your last backup you are creating system recovery points This allows you to save a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes made to your system Q The first system recovery point a snapshot of the entire image is automatically created the first time you perform a backup Subsequent recovery points make a copy of changes made after that time HP recommends that you create recovery points E Before you add or extensively modify software or hardware M Periodi
61. in 416416 081 Keyboard with pointing stick for use in Denmark 416416 091 Keyboard with pointing stick for use in Norway 416416 101 Keyboard with pointing stick for use in Sweden 416416 111 Keyboard with pointing stick for use in Switzerland 416416 121 Keyboard with pointing stick for use in French Canada 416416 131 Keyboard with pointing stick for use in Portugal 416416 141 Keyboard with pointing stick for use in Turkey 416416 151 Keyboard with pointing stick for use in Greece 416416 161 Keyboard with pointing stick for use in Latin America 416416 171 Keyboard with pointing stick for use in Saudi Arabia Maintenance and Service Guide 3 27 Illustrated Parts Catalog Table 3 5 Sequential Part Number Listing Continued Spare Part Number Description 416416 201 Keyboard with pointing stick for use in Brazil 416416 211 Keyboard with pointing stick for use in Hungary 416416 221 Keyboard with pointing stick for use in the Czech Republic 416416 231 Keyboard with pointing stick for use in Slovakia 416416 251 Keyboard with pointing stick for use in Russia 416416 281 Keyboard with pointing stick for use in Thailand 416416 291 Keyboard with pointing stick for use in Japan 416416 AB1 Keyboard with pointing stick for use in Taiwan 416416 AD1 Keyboard with pointing stick for use in Korea 416416 B31 Keyboard with pointing stick for use internationally 416416 BA1 Keyboard wi
62. l Core Duo T2300 1 67 GHz processor includes thermal paste 413684 001 Intel Core Duo T2400 1 83 GHz processor includes thermal paste 413685 001 Intel Core Duo T2500 2 00 GHz processor includes thermal paste 413686 001 Intel Core DuoT2600 2 17 GHz processor includes thermal paste 413691 001 Modem module 413699 001 8X Max DVD ROM drive 413700 001 4X Max DVD RW and CD RW Double Layer Combo Drive 413701 001 24X Max DVD CD RW Combo Drive 413702 001 8X Max DVD RW and CD RW Double Layer Combo Drive 413851 001 5400 rpm 60 GB hard drive 413852 001 5400 rpm 80 GB hard drive 413853 001 5400 rpm 100 GB hard drive 414040 001 1 DIMM PC2 4200 256 MB memory module 414041 001 1 DIMM PC2 4200 512 MB memory module Maintenance and Service Guide 3 25 Illustrated Parts Catalog Table 3 5 Sequential Part Number Listing Continued Spare Part Number Description 414042 001 1 DIMM PC2 4200 1024 MB memory module 414044 001 1 DIMM PC2 5300 256 MB memory module 414045 001 1 DIMM PC2 5300 512 MB memory module 414046 001 1 DIMM PC2 5300 1024 MB memory module 416397 001 System board includes RTC battery and 256 MB of video memory 416398 001 USB audio board includes USB board cable and audio board cable 416399 001 Serial connector module and cable 416400 001 Fingerprint reader board and cable 416401 001 Top cover for use with nw8440 models with fingerpri
63. l and Replacement Procedures Q The following screws should be removed then installed in the 1 2 3 4 sequence stamped on the thermal plate 6 Remove the four Torx8 T8M2 5x6 0 screws that secure the thermal plate to the computer 7 Remove the thermal plate Q Due to the adhesive quality of the thermal paste located between the thermal plate and video board it may be necessary to move the thermal plate from side to side to detach the thermal plate from the video board Removing the Thermal Plate 5 26 Maintenance and Service Guide Removal and Replacement Procedures Q The thermal paste should be thoroughly cleaned from the surfaces of the thermal plate and video board each time the thermal plate is removed Replacing the Thermal Paste Reverse the above procedure to install the fan assembly and thermal plate Maintenance and Service Guide 5 27 Removal and Replacement Procedures 5 11 Heat Sink Heat Sink Spare Part Number Information Heat sink includes thermal paste 416408 001 1 Prepare the computer for disassembly Section 5 3 2 Release the keyboard Section 5 9 3 Remove the fan assembly Section 5 10 5 28 Maintenance and Service Guide Removal and Replacement Procedures Q The following screws should be loosened and installed in the 1 2 3 4 sequence stamped on the heat sink 4 Loosen the four Phillips PM2 5x8 0 shoulder screws that secure
64. lacement Preliminaries 4 4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions A sudden discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Often the spark is neither felt nor heard but damage occurs An electronic device exposed to electrostatic discharge might not be affected at all and can work perfectly throughout a normal cycle Or the device might function normally for a while then degrade in the internal layers reducing its life expectancy 4 4 Maintenance and Service Guide Removal and Replacement Preliminaries 4 5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment To avoid hand contact transport products in static safe containers such as tubes bags or boxes Protect all electrostatic sensitive parts and assemblies with conductive or approved containers or packaging Keep electrostatic sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be pr
65. lacement Procedures Disassembly Sequence Chart Continued Section Description of Screws Removed 5 13 Internal Memory Module 0 5 14 RTC Battery 0 5 15 TouchPad 1 5 16 Mini Card Module 2 5 17 Switch Cover 3 5 18 Display Assembly 8 A To prevent an unresponsive system and the display of a warning message install only a Mini Card device authorized for use in your computer by the governmental agency that regulates wireless devices in your country If you install a device and then receive a warning message remove the device to restore computer functionality Then contact Customer Care 5 19 Top Cover 16 screws 5 20 Modem Module 2 5 21 System Board 4 screws 2 screw locks 5 22 System Board Frame 2 screw locks 3 screws 5 23 Serial Connector Module 0 5 26 USB Audio Board 2 5 4 Maintenance and Service Guide Removal and Replacement Procedures 5 3 Preparing the Computer for Disassembly Before you begin any removal or installation procedures 1 Shut down the computer If you are unsure whether the computer is off or in hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power cord Battery Spare Part Number Information 8 cell 4 8 AHr 372771 001 4 Remove the battery by following these steps a Turn the computer upside down with the rear panel toward
66. ling Perform the following steps to disassemble the display assembly 1 Remove all screw covers and screws that secure the display bezel to the display assembly Y o LE E EMm o Oo Removing the Display Bezel Screw Covers and Screws Maintenance and Service Guide C 3 Display Component Recycling 2 Lift up and out on the left and right inside edges and the top and bottom inside edges of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel Removing the Display Bezel C 4 Maintenance and Service Guide Display Component Recycling 4 Disconnect all display panel cables from the display inverter and remove the inverter Removing the Display Inverter Maintenance and Service Guide C 5 Display Component Recycling 5 Remove all screws that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly from the display enclosure i Removing the Display Panel Assembly C 6 Maintenance and Service Guide Display Component Recycling 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel Removing the Display Panel Frame s Maintenance and Service Guide C 7 Display Component Recycling 9 Use a sharp edged tool to cut the tape that secures the side
67. menu for items beneath the pointer 6 Arrow keys Moves the cursor around the screen 7 Keypad keys In Windows can be used like the keys on an external numeric keypad 8 num lock key Enables numeric lock turns on the embedded numeric keypad and turns on the num lock light Maintenance and Service Guide Product Description The computer top components are shown below and described in Table 1 6 Top Components Part 1 1 14 Maintenance and Service Guide Product Description Table 1 6 Top Components Item Component 1 Power button Function When the computer is E Off press to turn on the computer E On briefly press to initiate hibernation E In standby briefly press to resume from standby E In hibernation briefly press to restore from hibernation If the system has stopped responding and Windows shutdown procedures cannot be used press and hold for 5 seconds to turn off the computer 2 Info Center button Launches Info Center which enables you to open various software solutions 3 Wireless button with wireless light Turns the wireless functionality on or off but does not create a wireless connection To establish a wireless connection a wireless network must already be set up Presentation button Starts the presentation feature Caps lock light On caps lock is on Num lock light On num lock or the numeric keypad is on
68. mm 5 0 mm Where used 2 screws that secure the display assembly to the computer documented in Section 5 18 Torx8 T8M2 5x 10 0 Screw Locations Maintenance and Service Guide A 13 Screw Listing Table A 7 Torx8 T8M2 5x10 0 Screw Continued Head MMIII Color Qty Length Thread Width Black 20 10 0mm 2 5mm 5 0 mm Where used 11 screws that secure the top cover to the computer documented in Section 5 19 o e ot e e e e ee i mj T l l l l l _ _ a j oy ee a i j l i Torx8 T8M2 5x 10 0 Screw Locations A 14 Maintenance and Service Guide Screw Listing Table A 8 Phillips PM2 5x7 0 Captive Screw OE Head mi mm FEET Color Qty Length Thread Width Silver 2 7 0 mm 2 5mm 5 0 mm Where used 2 captive screws that secure the fan assembly to the computer documented in Section 5 10 Phillips PM2 5x7 0 Captive Screw Locations Maintenance and Service Guide A 15 Screw Listing Table A 9 Phillips PM2 0x8 0 Captive Screw 1 Head MM N Color Qty Length Thread Width Silver 4 8 0 mm 2 0 mm 5 0 mm Where used 4 captive screws that secure the heat sink to the computer documented in Section 5 11 Phillips PM2 0x8 0 Captive Screw Locations A 16 Maintenance and Service Guide Screw Listing Table A 10 Phillips PM2 0x4 0 Screw Z hw Head MM ITN Color Qty Length Threa
69. n June 2006 Document Part Number 417790 002 Contents 1 Product Description Te Features nd 202 pita A Raia atten A ie e 1 2 1 2 Resetting the Computer 0 1 4 1 3 Power Management 0 00008 1 5 1 4 External Components 004 1 6 1 5 Design Overview 0 0 00 e eee ee eee 1 20 2 Troubleshooting 2 1 Computer Setup 0 0 0 0 eee eee eee ee 2 1 Using Computer Setup 004 2 1 Selecting from the File Menu 2 2 Selecting from the Security Menu 2 3 Selecting from the Advanced Menu 2 4 Selecting from the Tools Menu 2 4 2 2 Troubleshooting Flowcharts 2 5 Maintenance and Service Guide iii Contents 3 Illustrated Parts Catalog 3 1 Serial Number Location 04 3 1 3 2 Computer Major Components 3 2 3 3 Plastics Kit eisg r eme sheets bas thee oh 3 16 3 4 Mass Storage Devices 00 5 3 18 3 5 Miscellaneous Not Illustrated 3 20 3 6 Sequential Part Number Listing 3 22 Removal and Replacement Preliminaries 4 1 Tools Required 0 0 0 0 02 eee 4 1 4 2 Service Considerations 00 4 2 Plastic Parts s 4 oe eit eine ine edn aa 4 2 Cables and Connectors 0 200000 4 2 4 3 Preventing Damage to Removable Drives 4 3 4 4 Preventing
70. ness 180 nits typical Pixel resolution Pitch 0 197 x 0 197 mm Format 1680 x 1050 Configuration RGB vertical stripe Backlight CCFT Character display 80 x 25 Total power consumption 7 0 W Viewing angle 60 horizontal 40 50 vertical typical 6 4 Maintenance and Service Guide Specifications Table 6 4 15 4 inch WXGA WVA Dimensions Height Width Diagonal 20 7 cm 8 1 in 33 1 cm 13 0 in 39 1 cm 15 4 in Number of colors Up to 16 8 million Contrast ratio 200 1 Brightness 180 nits typical Pixel resolution Pitch 0 259 x 0 259 mm Format 1440 x 900 Configuration RGB vertical stripe Backlight CCFT Character display 80 x 25 Total power consumption 6 5 W Viewing angle 45 horizontal 15 35 vertical typical Maintenance and Service Guide 6 5 Specifications Table 6 5 Hard Drives 120 GB 100 GB 80 GB 60 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm 9 5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 99g 99g 99g 99 g Interface type SATA SATA SATA SATA Transfer rate Synchronous 100 MB sec 100 MB sec 100 MB sec 100 MB sec maximum Security ATA ATA ATA security ATA security security security Seek times typical read including setting Single track 3 ms 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms 24 ms Logical blockst 234 436 400 195 363 650 156 301 488 117 210 240 Di
71. ngs that are not available in Windows Using Computer Setup Information and settings in Computer Setup are accessed from the Main Security Advanced or Tools menus 1 Turn on or restart the computer Press f10 while the F10 ROM Based Setup message is displayed in the lower left corner of the screen d To change the language use the cursor control keys to navigate to the Advanced menu d To view navigation information press f1 T To return to the Computer Setup menu press esc Maintenance and Service Guide 2 Troubleshooting 2 Select the Main Security Advanced or Tools menu 3 To close Computer Setup and restart the computer O Select Exit gt Exit Saving Changes and then press enter O Select Exit gt Exit Discarding Changes and then press enter T Select Exit gt Load Setup Defaults and then press enter 4 When you are prompted to confirm your action press f10 Selecting from the File Menu Table 2 1 File Menu Select To Do This System Information E Change the system time and system date E View identification information about the computer E View specification information about the processor memory and cache size and system ROM 2 2 Maintenance and Service Guide Troubleshooting Selecting from the Security Menu Select Administrator Password Table 2 2 Security Menu To Do This Enter change or delete an Administrator password Power on Passwor
72. nt Procedures 8 Remove the four Phillips PM3 0x3 0 screws that secure the hard drive frame to the hard drive 9 Lift the frame straight up to remove if from the hard drive Se oe Removing the Hard Drive Frame Reverse the above procedure to reassemble and install the hard drive Maintenance and Service Guide 5 9 Removal and Replacement Procedures 5 5 Computer Feet The computer feet are adhesive backed rubber pads The feet are included in the Plastics Kit spare part number 417527 001 Replacing the Computer Feet 5 10 Maintenance and Service Guide Removal and Replacement Procedures 5 6 Optical Drive Optical Drive Spare Part Number Information 8X Max DVD RW and CD RW Double Layer Combo Drive 413702 001 4X Max DVD RW and CD RW Double Layer Combo Drive 413700 001 24X Max DVD CD RW Combo Drive 413701 001 8X Max DVD ROM drive 413699 001 1 Prepare the computer for disassembly Section 5 3 2 Position the computer with the left side toward you 3 Remove the Torx8 T8M2 5x4 0 screw that secures the optical drive to the computer 4 Insert a flat bladed screwdriver into the slot on the bottom of the computer and push the tab 5 Remove the optical drive from the computer Removing the Optical Drive Maintenance and Service Guide 5 11 Removal and Replacement Procedures 6 If it is necessary to replace the optical drive bracket remove the two Phillips PM2 0x3 0
73. nt reader includes speakers 416402 001 Top cover for use with nc8430 and nx8420 models without fingerprint reader includes speakers 416404 001 Base enclosure 416405 001 Switch cover for use with nw8440 and nc8430 models includes LED board and LED board cable 416406 001 Switch cover for use with nx8420 models includes LED board and LED board cable 416407 001 System board frame 416408 001 Heat sink includes thermal paste 416409 001 Fan assembly 416410 001 Thermal plate 3 26 Maintenance and Service Guide Illustrated Parts Catalog Table 3 5 Sequential Part Number Listing Continued Spare Part Number Description 41641 1 001 15 4 inch WXGA display assembly includes wireless antenna transceivers and cables 416412 001 15 4 inch WSXGA display assembly includes wireless antenna transceivers and cables 416413 001 15 4 inch WUXGA display assembly includes wireless antenna transceivers and cables 416414 001 5400 rpm 120 GB hard drive 416415 001 7200 rpm 100 GB hard drive 416416 001 Keyboard with pointing stick for use in the United States 416416 031 Keyboard with pointing stick for use in the United Kingdom 416416 041 Keyboard with pointing stick for use in Germany 416416 051 Keyboard with pointing stick for use in France 416416 061 Keyboard with pointing stick for use in Italy 416416 071 Keyboard with pointing stick for use in Spa
74. nts Schedule backups Backing Up Specific Files or Folders D You can back up specific files or folders to the hard drive to an optional external hard drive or to discs This process will take several minutes depending on the file size and the speed of the computer To back up specific files or folders 1 Select Start gt All Programs gt HP Backup amp Recovery gt HP Backup and Recovery Manager 2 Click Next Click Back up to protect system settings and important data files and then click Next Click Back up individual files and folders and then click Next The Backup Wizard opens Click Next Click Backup selected files from most common locations Recommended Click Advanced Backup Experienced users to access advanced filtering techniques 7 Click Next Follow the on screen instructions B 2 Maintenance and Service Guide Software Backup and Recovery Backing Up the Entire Hard Drive When you perform a complete backup of the hard drive you are saving the full factory image including the Windows operating system software applications and all personal files and folders Q A copy of the entire hard drive image can be stored on another hard drive on a network drive or on recovery discs that you create Q This process may take over an hour depending on your computer speed and the amount of data being stored To back up your entire
75. nued from Flowchart 2 6 No Video Part 1 Remove computer from docking device if connected Adjust Check brightness display of external brightness monitor Go to A in i Flowchart i 2 Video OK 2 No Vi Video OK Part 1 Check that computer is properly Try another seated in docking device for external bent pins on cable and for monitor monitor connection Internal and external video 0K Video 0K Go to Adjust external Flowchart monitor display 2 8 Nonfunctioning Docking Device if applicable Maintenance and Service Guide 2 13 Troubleshooting Flowchart 2 8 Nonfunctioning Docking Device if applicable Nonfunctioning docking device Reset power cord in docking device and power outlet Check voltage setting on docking device Reset monitor Reinstall cable connector at computer into docking device docking device Docking Docking device device operating operating Test replacement docking device with new computer Replace docking device 2 14 Maintenance and Service Guide Troubleshooting Flowchart 2 9 No Operating System OS Loading No OS loading Reset power cord in docking device and power outlet No OS loading from hard drive go to Flowchart 2 10 No OS Loading Hard Drive Part 1 No OS loading from diskette drive go to Flowchart 2 13 No OS Loading
76. omputer can be reset using the standby switch and either the lid 1 Reset the power cables in the docking device switch or the main power switch and at the AC outlet 2 Be sure the AC power source is active 3 Be sure that the power strip is working Go to Power up Flowchart in docking 2 8 Nonfunctioning device Docking Device if applicable 2 8 Maintenance and Service Guide Troubleshooting Flowchart 2 3 No Power Part 2 Continued from Flowchart 2 2 No Power Part 1 Visually check for debris in battery socket and clean if necessary Power on Check battery by recharging it moving it to another computer or replacing it N Replace Power on power supply if applicable lt Go to Flowchart 2 4 No Power Part 37 Power on Maintenance and Service Guide 2 9 Troubleshooting Flowchart 2 4 No Power Part 3 Continued from Flowchart 2 3 No Power Part 2 Plug directly into AC outlet Power LED on Reseat AC adapter in computer and at power source Power on Power outlet active Replace power cord Power on External Internal or external AC adapter Replace external AC adapter Try different outlet Internal Go to Flowchart Power on 2 5 No Power Part 4 2 10 Maintenance and Service Guide Troubleshooting Flowchart 2 5 No Power
77. operly grounded when touching a sensitive component or assembly Store reusable electrostatic sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Maintenance and Service Guide 4 5 Removal and Replacement Preliminaries 4 6 Workstation Precautions Use the following grounding precautions at workstations Cover the workstation with approved static shielding material refer to Table 4 2 Static Shielding Materials Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle electrostatic sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting or removing connectors or test equipment 4
78. pan 416416 291 The United 416416 001 Korea 416416 AD1 States Latin America 416416 161 Maintenance and Service Guide 3 3 Illustrated Parts Catalog Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continued Spare Part Item Description Number 3 Keyboards Continued Keyboard without pointing stick includes keyboard cable for use in Belgium 416417 A41 Norway 416417 091 Brazil 416417 201 Portugal 416417 131 The Czech 416417 221 Russia 416417 251 Republic Saudi Arabia 416417 171 Denmark 416417 081 Slovakia 416417 231 France 416417 051 Slovenia 416417 BA1 French Canada 416417 121 Spain 416417 071 Germany 416417 041 Sweden 416417 101 Greece 416417 151 Switzerland 416417 111 Hungary 416417 211 Taiwan 416417 AB1 Iceland 416417 DD1 Thailand 416417 281 Internationally 416417 B31 Turkey 416417 141 Israel 416417 BB1 The United 416417 031 Italy 416417 061 Kingdom Japan 416417 291 The United 416417 001 Korea 416417 AD1 States Latin America 416417 161 4 TouchPads With 3 TouchPad buttons 382675 001 With 2 TouchPad buttons 382676 001 Maintenance and Service Guide 3 5 Illustrated Parts Catalog Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Continued Item Description 5 Top covers include speakers Spare Part Number For use with nw8440 models with fingerprint reader 418807 001 For use with nw8440 models without fingerprint reader 416401
79. panel 21 Release the LCD panel from the display rear panel 22 Release the tape that secures the LCD panel to the display rear panel Releasing the LCD Panel Maintenance and Service Guide C 13 Display Component Recycling 23 Remove the LCD panel Removing the LCD Panel 24 Recycle the LCD panel and backlight C 14 Maintenance and Service Guide D Connector Pin Assignments Table D 1 Audio Out Headphone Pin Signal Pin Signal 1 Audio out left channel 3 Ground 2 Audio out right channel Maintenance and Service Guide D 1 Connector Pin Assignments Table D 2 Audio In Microphone Pin Signal Pin Signal 1 Audio signal in 3 Ground 2 Audio signal in Table D 3 Universal Serial Bus Pin Signal Pin Signal 1 5 VDC 3 Data 2 Data 4 Ground D 2 Maintenance and Service Guide Connector Pin Assignments Table D 4 S Video Out 0900 000 Pin Sigal Pn Signal 1 S VHScolor C signal 5 TWCeD gt o 2 Composite video signal 6 S VHS intensity ground 3 S VHS intensity Y signal 7 Composite video ground 4 S VHS color ground Maintenance and Service Guide D 3 Connector Pin Assignments Table D 5 External Monitor Pin Signal Pn Signal 4 Redamalog 9 5VD0 2 Green analog 10 Ground 3 Blue analog 11 Monitor detect 4 Not connected 12 DDC 2B data 5 Ground 13 Horizontal sync 6 G
80. puter are shown below and described in Table 1 8 Bottom Components 1 18 Maintenance and Service Guide Product Description Table 1 8 Bottom Components Item Component Function 1 Battery bay Holds the battery 2 Battery release latches 2 Secure the battery in the battery bay 3 Accessory battery Connects an optional HP Ultra Capacity connector Battery or HP Extended Life Battery 4 Memory module Contains one memory slot that supports compartment replaceable memory modules 5 Hard drive bay Holds the primary hard drive 6 Docking connector Connects the computer to an optional docking device 7 Exhaust vent Provides airflow to cool internal components A To prevent overheating do not obstruct vents Use the computer only a hard flat surface Do not allow a hard surface such as an adjoining printer or a soft surface such as pillows or thick rugs or clothing to block airflow Maintenance and Service Guide 1 19 Product Description 1 5 Design Overview This section presents a design overview of key parts and features of the computer Refer to Chapter 3 Illustrated Parts Catalog to identify replacement parts and Chapter 5 Removal and Replacement Procedures for disassembly steps The system board provides the following device connections Audio Digital Media Slot Display Hard drive Intel Core Duo processors Keyboard pointing stick and TouchPad Memory modules
81. r Information For use with nw8440 models with fingerprint reader 418807 001 For use with nw8440 models without fingerprint reader 416401 001 For use with nc8430 and nx8420 models with fingerprint reader 416403 001 For use with nc8430 and nx8420 models without 416402 001 fingerprint reader Fingerprint reader board with cable 416400 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components T p a 9 g Hard drive Section 5 4 Optical drive Section 5 6 Keyboard Section 5 9 Fan assembly Section 5 10 Switch cover Section 5 17 TouchPad Section 5 15 Display assembly Section 5 18 2 Turn the computer upside down with the front toward you Maintenance and Service Guide 5 49 Removal and Replacement Procedures 3 Remove the two rubber screw covers and the eleven Torx8 T8M2 5x10 0 screws that secure the top cover to the computer Q The rubber screw covers are available in the Screw Kit spare part number 416419 001 a l l T l l l l l Removing the Top Cover Screws Part 1 5 50 Maintenance and Service Guide Removal and Replacement Procedures 4 Turn the computer right side up with the front toward you 5 Disconnect the speaker cable from the system board Q Step 6 applies only to computer models with a fingerprint reader 6 Disconnect the fingerprint reader cable from the system board 7 Remove the four To
82. r boxes Metal tote boxes Electrostatic voltage levels and protective materials Maintenance and Service Guide 4 7 Removal and Replacement Preliminaries Table 4 1 shows how humidity affects the electrostatic voltage levels generated by different activities Table 4 1 Typical Electrostatic Voltage Levels Relative Humidity Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Q A product can be degraded by as little as 700 V Table 4 2 lists the shielding protection provided by antistatic bags and floor mats Table 4 2 Static Shielding Materials Material Use Voltage Protection Level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500 V Metallized laminate Floor mats 5 000 V 4 8 Maintenance and Service Guide 5 Removal and Replacement Procedures This chapter provides removal and replacement procedures There are as many as 72 screws and screw locks in 14 different sizes and types that may have to be removed replaced or loosened when servicing the computer Make special note of each screw and
83. r locking screw one quarter turn counterclockwise until you hear a click 3 Lift the processor straight up and remove it Q The gold triangle on the processor should be aligned with the triangle icon embossed on the processor socket when you install the processor Removing the Processor Reverse the above procedure to install the processor 5 32 Maintenance and Service Guide Removal and Replacement Procedures 5 13 Internal Memory Module Memory Module Spare Part Number Information PC2 5300 PC2 4200 2048 MB 417506 001 2048 MB 417505 001 1024 MB 414046 001 1024 MB 414042 001 512 MB 414045 001 512 MB 414041 001 256 MB 414044 001 256 MB 414040 001 1 Prepare the computer for disassembly Section 5 3 2 Release the keyboard Section 5 9 Maintenance and Service Guide 5 33 Removal and Replacement Procedures 3 Spread the retaining tabs on each side of the memory module socket to release the memory module board The side of the module opposite the socket rises away from the computer 4 Slide the module away from the socket at an angle 5 Remove the memory module Q Memory modules are designed with a notch to prevent incorrect installation into the memory module socket Removing the Internal Memory Module Reverse the above procedure to install an internal memory module 5 34 Maintenance and Service Guide Removal and Replacement Procedures 5 14 RTC Battery
84. rd Drive Part 3 Reseat hard drive Hard drive accessible Run FDISK Create partition and then format hard drive to bootable C prompt Hard drive partitioned Format hard drive and bring to a bootable C prompt Hard drive formatted Load OS using Operating System Computer booted disc if applicable Go to Flowchart 2 12 No OS Loading Hard Drive Part 3 Maintenance and Service Guide Troubleshooting Flowchart 2 12 No OS Loading Hard Drive Part 3 Continued from Flowchart 2 11 No OS Loading Hard Drive Part 2 System Install OS files on hard and reboot drive Virus on hard drive os loading from hard drive Clean virus Run SCANDISK and check for Diagnostics Replace bad sectors on diskette hard drive Can bad Replace Run diagnostics sectors n and follow 7 hard drive be fixed recommendations Fix bad Boot from Replace sectors hard drive hard drive 2 18 Maintenance and Service Guide Troubleshooting Flowchart 2 13 No OS Loading Diskette Drive OS not loading from diskette drive Nonsystem disk message Boot from another device Diskette drive enabled in the Setup Utility Is diskette drive boot order correct Change boot priority using the Setup Utility
85. re fully charged If the computer is not connected to an external power source the light is turned off until the battery reaches a low battery condition 4 Drive light E Blinking green The hard drive or optical drive is being accessed E Amber HP Mobile Data Protection has temporarily parked the hard drive 5 Display release latch Opens the computer Maintenance and Service Guide 1 7 Product Description The external components on the right side of the computer are shown below and described in Table 1 2 Right Side Components Table 1 2 Right Side Components Item Component Function 1 Audio out Produces computer sound when connected headphone jack to optional power stereo speakers headphones ear buds a headset or television audio 2 Internal microphone Records sound 3 Audio in Connects an optional computer headset microphone jack microphone stereo array microphone or monaural microphone 4 USB ports 2 Connect USB 1 1 and 2 0 compliant devices to the computer using a standard USB cable or connect an optional External MultiBay II to the computer The MultiBay II must also be connected to an external power source 5 Optical drive Supports an optical disc The type of optical drive varies by model 6 Serial port Connects an optional serial device Maintenance and Service Guide Product Description The external components on the rear panel of the computer are sho
86. re part numbers 3 1 Serial Number Location When ordering parts or requesting information provide the computer serial number and model number located on the bottom of the computer Serial Number Location Maintenance and Service Guide 3 1 Illustrated Parts Catalog 3 2 Computer Major Components Computer Major Components 3 2 Maintenance and Service Guide Illustrated Parts Catalog Table 3 1 Spare Parts Computer Major Components Spare Part Item Description Number 1 Display assemblies include wireless antenna transceivers and cables 15 4 inch WUXGA 416413 001 15 4 inch WSXGA 416412 001 15 4 inch WXGA 416411 001 2 Switch covers include LED board and LED board cable For use with nw8440 and nc8430 models 416405 001 For use with nx8420 models 416406 001 3 Keyboards Keyboard with pointing stick includes keyboard and pointing stick cables for use in Belgium 416416 A41 Norway 416416 091 Brazil 416416 201 Portugal 416416 131 The Czech 416416 221 Russia 416416 251 Republic Saudi Arabia 416416 171 Denmark 416416 081 Slovakia 416416 231 France 416416 051 Slovenia 416416 BA1 French Canada 416416 121 Spain 416416 071 Germany 416416 041 Sweden 416416 101 Greece 416416 151 Switzerland 416416 111 Hungary 416416 211 Taiwan 416416 AB1 Iceland 416416 DD1 Thailand 416416 281 Internationally 416416 B31 Turkey 416416 141 Israel 416416 BB1 The United 416416 031 Italy 416416 061 Kingdom Ja
87. roperly Replace diskette drive Maintenance and Service Guide 2 23 Troubleshooting Flowchart 2 18 Nonfunctioning Keyboard Keyboard not operating properly Connect computer to good external keyboard External Replace device system works board Reseat internal keyboard connector if applicable Replace internal keyboard or Replace system board 2 24 Maintenance and Service Guide Troubleshooting Flowchart 2 19 Nonfunctioning Pointing Device Pointing device not operating properly Connect computer to good external pointing device External Replace device system works board Reseat internal pointing device connector if applicable Replace internal pointing device or cable Replace system board Maintenance and Service Guide 2 25 Troubleshooting Flowchart 2 20 No Network Modem Connection No network or modem connection Network Replace jack or modem jack or have jack active activated Connect to nondigital Digital line NIC modem configured in OS drivers and reconfigure Disconnect all Replace the power from NIC modem the computer if applicable and open nae f Reseat NIC modem if applicable Replace system board 2 26 Maintenance and Service Guide 3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spa
88. round analog 14 Vertical sync 7 Ground analog 15 DDC 2B clock 8 Ground analog D 4 Maintenance and Service Guide Connector Pin Assignments Table D 6 RJ 11 Modem Pin Signal Pn Sga 1 Unused gt 4 Uws 2 Tip 5 Unused 3 Ring 6 Unused Maintenance and Service Guide D 5 Connector Pin Assignments Table D 7 RJ 45 Network 12345678 Pin Signal Pin Signal 1 Transmit 5 Unused 2 Transmit 6 Receive 3 Receive 7 Unused 4 Unused 8 Unused D 6 Maintenance and Service Guide Power Cord Set Requirements 3 Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased Power cord sets for use in other countries must meet the requirements of the country where the computer is used Maintenance and Service Guide E 1 Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries The length of the power cord set must be at least 1 5 m 5 0 ft and a maximum of 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a
89. rx8 T8M2 5x4 0 screws that secure the top cover to the computer Removing the Top Cover Screws Part 2 Maintenance and Service Guide 5 51 Removal and Replacement Procedures 8 Lift the front edge of the top cover until it disengages from the base enclosure 9 Lift the top cover straight up and remove it Removing the Top Cover Reverse the above procedure to install the top cover 5 52 Maintenance and Service Guide Removal and Replacement Procedures 5 20 Modem Module Modem Module Spare Part Number Information Modem module 413691 001 1 Prepare the computer for disassembly Section 5 3 and remove the following components Hard drive Section 5 4 Optical drive Section 5 6 Keyboard Section 5 9 Switch cover Section 5 17 TouchPad Section 5 15 Display assembly Section 5 18 oS PS ho aoa g Top cover Section 5 19 Maintenance and Service Guide 5 53 Removal and Replacement Procedures 2 Remove the two Phillips PM2 5x4 0 screws that secure the modem board to the system board 3 Lift the right side of the modem module to disconnect it from the system board 4 Disconnect the modem cable from the modem module 5 Remove the modem module Removing the Modem Module Reverse the above procedure to install the modem module 5 54 Maintenance and Service Guide Removal and Replacement Procedures 5 21 System Board System Board Spare Part
90. s of the display panel to the display panel frame 10 Remove the display panel frame from the display panel Removing the Display Frame C 8 Maintenance and Service Guide Display Component Recycling 11 Remove the screws that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover and swing it forward 13 Remove the backlight cover 0 2 T l l l l l l l Cs a Removing the Backlight Cover Maintenance and Service Guide C 9 Display Component Recycling 14 Turn the display panel right side up 15 Remove the backlight cables from the clip in the display panel Releasing the Backlight Cables C 10 Maintenance and Service Guide Display Component Recycling 16 Turn the display panel upside down 17 Remove the backlight frame from the display panel Removing the Backlight Frame Maintenance and Service Guide C 11 Display Component Recycling WARNING The backlight contains mercury Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Slide the backlight out of the backlight frame t Removing the Backlight C 12 Maintenance and Service Guide Display Component Recycling 19 Disconnect the display cable from the LCD panel 20 Remove the screws that secure the LCD panel to the display rear
91. s been enabled in the BIOS If stringent security is enabled the system board must be replaced to reset an unknown password Refer to Section 5 23 Serial Connector Module for more information on replacing the system board Before replacing the system board perform the steps below to make sure stringent security has been properly enabled Enabling stringent security provides enhanced protection for the power on password and administrator password and other forms of power on authorization Stringent security is enabled disabled by accessing the Password Options menu in the Computer Setup utility Refer to Section 2 1 Computer Setup for more information 1 Prepare the computer for disassembly refer to Section 5 3 Preparing the Computer for Disassembly for more information Remove the real time clock RTC battery refer to Section 5 14 RTC Battery for more information on removing and replacing the RTC battery 2 Wait approximately 5 minutes 3 Replace the RTC battery and reassemble the computer 4 Connect AC power to the computer Do not reinsert any batteries at this time 5 Turn on the computer All passwords and all CMOS settings have been cleared 1 4 Maintenance and Service Guide Product Description 1 3 Power Management The computer comes with power management features that extend battery operating time and conserve power The computer supports the following power managemen
92. sc rotational 5400 rpm 7200 and 7200 and 5400 rpm speed 5400 rpm 5400 rpm Operating 5 C to 55 C 41 F to 131 F temperature Q Certain restrictions and exclusions apply Consult Customer Care for details 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Tactual drive specifications may differ slightly 6 6 Maintenance and Service Guide Specifications Table 6 6 DVD RW and CD RW Double Layer Combo Drive Applicable disc Read Write DVD R DVD RW CD R and CD RW DVD ROM DVD 5 DVD 9 DVD R and DVD 10 DVD 18 DVD RW CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc 12 cm 4 72 in Mini disc 8 cm 3 15 in Maintenance and Service Guide 6 7 Specifications Table 6 6 DVD RW and CD RW Double Layer Combo Drive Continued Disc thickness 1 2 mm 0 047 in Track pitch 0 74 um Access time CD DVD Random lt 175 ms lt 230 ms Full stroke lt 285 ms lt 335 ms Audio output level Audio out 0 7 Vrms Cache buffer 2 MB Data transfer rate CD R 16X 2 400 KB s 150 KB s at 1X CD rate CD RW 8X 1 200 KB s 150 KB s at 1X CD rate CD ROM 24X 3 600 KB s 150 KB s at 1X CD rate DVD 8X 10 800 KB s 1 352 KB s at 1X DVD ra
93. screw lock size and location during removal and replacement Refer to Appendix A Screw Listing for detailed information on screw and screw lock sizes locations and usage Maintenance and Service Guide 5 1 Removal and Replacement Procedures 5 1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts The serial number is located on the bottom of the computer Serial Number Location 5 2 Maintenance and Service Guide Removal and Replacement Procedures 5 2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components Disassembly Sequence Chart Section Description of Screws Removed 5 3 Preparing the Computer for 0 Disassembly Battery 0 5 4 Hard Drive 2 loosened to remove the hard drive cover 1 loosened to remove the hard drive 4 to disassemble hard drive 5 5 Computer Feet 0 5 6 Optical Drive 1 to remove the optical drive 2 to remove the optical drive bracket 5 7 External Memory Module 1 loosened to remove the memory module compartment cover 5 8 Bluetooth Module 1 loosened to remove the Bluetooth module cover 2 removed to remove Bluetooth module 5 9 Keyboard 2 5 10 Fan Assembly 4 loosened on fan assembly 4 removed on thermal plate 5 11 Heat Sink 4 loosened 5 12 Processor 1 loosened Maintenance and Service Guide 5 3 Removal and Rep
94. screw that secures the optical drive to the computer documented in Section 5 6 Torx8 T8M2 5x4 0 Screw Location Maintenance and Service Guide A 5 Screw Listing Table A 4 Torx8 T8M2 5x4 0 Screw Continued Head MMIII Color Qty Length Thread Width Black 13 4 0 mm 2 5mm 5 0 mm Where used 5 screws that secure the top cover to the computer documented in Section 5 19 e e e e e e T l l l l Torx8 T8M2 5x4 0 Screw Locations A 6 Maintenance and Service Guide Screw Listing Table A 4 Torx8 T8M2 5x4 0 Screw Continued SUI m HHH Color Qty Length Thread Width jm Head Black 13 4 0 mm 2 5 mm 5 0 mm Where used Two screws that secure the system board to the computer documented in Section 5 21 Three screws that secure the system board frame to the computer documented in Section 5 22 Torx8 T8M2 5x4 0 Screw Locations Maintenance and Service Guide A 7 Screw Listing Table A 4 Torx8 T8M2 5x4 0 Screw Continued Head MMIII Color Qty Length Thread Width Black 13 4 0 mm 2 5mm 5 0 mm Where used 2 screws that secure the USB audio board to the computer documented in Section 5 24 Torx8 T8M2 5x4 0 Screw Locations A 8 Maintenance and Service Guide Screw Listing Table A 5 Phillips PM2 0x3 0 Screw a jm Head HTL Color Qty Length Thread Width SUM m Silver 4 3 0 mm 2 0 mm 5 0 mm Where used 2 screws that secure the
95. screws that secure the bracket to the optical drive 7 Remove the optical drive bracket Removing the Optical Drive Bracket Reverse the above procedure to reassemble and install an optical drive 5 12 Maintenance and Service Guide Removal and Replacement Procedures 5 7 External Memory Module Memory Module Spare Part Number Information PC2 5300 2048 MB 1024 MB 512 MB 256 MB 417506 001 414046 001 414045 001 414044 001 PC2 4200 2048 MB 1024 MB 512 MB 256 MB 417505 001 414042 001 414041 001 414040 001 1 Prepare the computer for disassembly refer to Section 5 3 2 Position the computer with the front toward you Maintenance and Service Guide Removal and Replacement Procedures 3 Loosen the Phillips PM2 0x4 0 screw that secures the memory module compartment cover to the computer 4 Lift the right side of the cover and swing it up and to the left 5 Remove the memory module compartment cover Q The memory module compartment cover is included in the Plastics Kit spare part number 417527 001 Removing the Memory Module Compartment Cover 5 14 Maintenance and Service Guide Removal and Replacement Procedures 6 Spread the retaining tabs on each side of the memory module socket to release the memory module The side of the module opposite the socket rises away from the computer 7 Slide the module away from the socket at an angle 8 Remove th
96. t features Standby Hibernation Setting customization by the user Hotkeys for setting the level of performance Battery calibration Lid switch standby resume Power button Advanced Configuration and Power Management ACPM compliance Maintenance and Service Guide 1 5 Product Description 1 4 External Components The external components on the front of the computer are shown below and described in Table 1 1 Front Components Table 1 1 Front Components Item Component Function 1 Wireless light On An integrated wireless device suchas _ a wireless local area network LAN device and or a Bluetooth device is turned on 2 Power light E On The computer is on E Blinking The computer is in standby E Blinking rapidly An HP Smart AC Adapter with a higher power rating should be connected E Off The computer is off or in hibernation 1 6 Maintenance and Service Guide Product Description Table 1 1 Front Components Continued Item Component Function 3 Battery light E Amber A battery is charging E Green A battery is close to full charge capacity E Blinking amber A battery that is the only available power source has reached a low battery condition When the battery reaches a critical low battery condition the battery light begins blinking more quickly Off If the computer is connected to an external power source the light is turned off when all batteries in the computer a
97. te DVD R 4X 5 400 KB s 1 352 KB s at 1X DVD rate DVD RW 2X 2 700 KB s 1 352 KB s at 1X DVD rate Multiword DMA mode 2 16 6 MB s Startup time lt 15 seconds Stop time lt 6 seconds 6 8 Maintenance and Service Guide Specifications Table 6 7 DVD CD RW Combo Drive DVD ROM drive Applicable disc Read Write DVD R DVD RW CD R and CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 CD ROM Mode 1 and 2 CD Digital Audio CD XA ready Mode 2 Form 1 and 2 CD I ready Mode 2 Form 1 and 2 CD R CD RW Photo CD single and multisession CD Bridge Center hole diameter 1 5 cm 0 59 in Disc diameter Standard disc 12 cm 4 72 in Mini disc 8 cm 3 15 in Maintenance and Service Guide 6 9 Specifications Table 6 7 DVD CD RW Combo Drive Continued Disc thickness 1 2 mm 0 047 in Track pitch 0 74 um Access time CD DVD Random lt 110 ms lt 130 ms Full stroke lt 210 ms lt 225 ms Audio output level Audio out 0 7 Vrms Cache buffer 2 MB Data transfer rate CD R 24X 3 600 KB s 150 KB s at 1X CD rate CD RW 10X 1 500 KB s 150 KB s at 1X CD rate CD ROM 24X 3 600 KB s 150 KB s at 1X CD rate DVD 8X 10 800 KB s 1 352 KB s at 1X DVD rate Multiword DMA mode 2 16 6 MB s Startup time lt 15 seconds Stop time lt 6 seconds Maintenance and Service Guide Specifications Applicable disc Table 6 8 D
98. th pointing stick for use in Slovenia 416416 BB1 Keyboard with pointing stick for use in Israel 416416 DD1 Keyboard with pointing stick for use in Iceland 416417 001 Keyboard without pointing stick for use in the United States 416417 031 Keyboard without pointing stick for use in the United Kingdom 416417 041 Keyboard without pointing stick for use in Germany 416417 051 Keyboard without pointing stick for use in France 416417 061 Keyboard without pointing stick for use in Italy 416417 071 Keyboard without pointing stick for use in Spain 416417 081 Keyboard without pointing stick for use in Denmark 416417 091 Keyboard without pointing stick for use in Norway 416417 101 Keyboard without pointing stick for use in Sweden 3 28 Maintenance and Service Guide Illustrated Parts Catalog Table 3 5 Sequential Part Number Listing Continued Spare Part Number Description 416417 111 Keyboard without pointing stick for use in Switzerland 416417 121 Keyboard without pointing stick for use in French Canada 416417 131 Keyboard without pointing stick for use in Portugal 416417 141 Keyboard without pointing stick for use in Turkey 416417 151 Keyboard without pointing stick for use in Greece 416417 161 Keyboard without pointing stick for use in Latin America 416417 171 Keyboard without pointing stick for use in Saudi Arabia 416417 201 Keyboard without pointing stick for use in Brazil 416417 211 Key
99. tion 5 8 Keyboard Section 5 9 Fan assembly Section 5 10 Heat sink Section 5 11 TouchPad Section 5 15 Switch cover Section 5 17 re gt 9 Bo F Bp ar Display assembly Section 5 18 Top cover Section 5 19 System board Section 5 21 System board frame Section 5 22 2 Position the base enclosure with the front toward you Maintenance and Service Guide 5 67 Removal and Replacement Procedures 3 Remove the two Torx8 T8M2 5x4 0 screws that secure the USB audio board to the base enclosure 4 Lift the left side of the USB audio board to disengage it from the base enclosure Removing the USB Audio Board Reverse the above procedure to install the USB audio board 5 68 Maintenance and Service Guide 6 Specifications This chapter provides physical and performance specifications Table 6 1 Computer Dimensions Metric U S Height front to back 2 8 to 3 3 cm 1 1 to 1 3 in Width 35 8 cm 14 1 in Depth 25 9 cm 10 2 in Weight 2 81 kg 6 2 lbs Input Power Operating voltage 19 0 V dc 4 74 A 90 W Operating current 4 74A Temperature Operating not writing to 0 C to 35 C 32 F to 95 F optical disc Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Maintenance and Service Guide 6 1 Specifications Table 6 1 Computer Continued Relative humidity noncondensing Operating Nonoperating
100. tion on specifications and usage E Phillips PM3 0x3 0 screw E Phillips PM2 0x4 0 screw E Phillips PM2 5x13 0 spring loaded E Phillips PM2 0x3 0 screw Screw E Phillips PM2 0x2 0 screw E Phillips PM2 5x7 0 screw Phillips PM1 5x3 0 screw E Phillips PM2 5x5 0 screw E Torx8 TM2 5x10 0 screw E Phillips PM2 5x4 0 screw E Torx8 T8M2 5x6 0 screw E Phillips PM2 5x3 0 screw E Torx8 T8M2 5x4 0 screw E Phillips PM2 0x8 0 screw E Hex HM5 0x12 0 screw lock E Phillips PM2 0x5 0 screw E Rubber screw covers Maintenance and Service Guide 3 21 Illustrated Parts Catalog 3 6 Sequential Part Number Listing Table 3 5 Sequential Part Number Listing Spare Part Number Description 246959 001 Power cord for use in the United States 246959 011 Power cord for use in Australia 246959 021 Power cord for use in Europe the Middle East and Africa 246959 031 Power cord for use in the United Kingdom 246959 061 Power cord for use in Italy 246959 081 Power cord for use in Denmark 246959 201 Power cord for use in Brazil 246959 291 Power cord for use in Japan 246959 AD1 Power cord for use in Korea 246959 AG1 Power cord for use in Switzerland 246959 BB1 Power cord for use in Israel 325815 002 Nylon carrying case 359118 001 USB diskette drive 366143 001 External MultiBay II 366144 001 External MultiBay Il power cable and stand 367456 001 HP Extended Life Battery 372771 001 8 cell 4 8
101. wing tools to complete the removal and replacement procedures Magnetic screwdriver Phillips PO and P1 screwdrivers Torx8 screwdriver Flat bladed screwdriver Hex 5 0 mm socket drive for system board screw locks Maintenance and Service Guide 4 1 Removal and Replacement Preliminaries 4 2 D Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and Connectors CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure the cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these
102. wn below and described in Table 1 3 a Rear Panel Components Table 1 3 Rear Panel Components Item Component Function 1 Battery bay Holds a battery 2 Smart adapter power Connects an AC adapter or an optional connector power adapter 3 External monitor port Connects an optional VGA external monitor or projector Maintenance and Service Guide 1 9 Product Description The external components on the left side of the computer are shown below and described in Table 1 4 left Side Components Table 1 4 Left Side Components Item Component Function 1 Security cable slot Attaches an optional security cable to the computer A Security solutions are designed to act as deterrents These deterrents may not prevent a product from being mishandled or stolen 2 RJ 45 network jack Connects an optional network cable 3 RJ 11 modem jack Connects the modem cable 4 S Video out jack Connects an optional S Video device such as a television VCR camcorder projector or video capture card 1 10 Maintenance and Service Guide Product Description Table 1 4 Left Side Components Continued Item Component 5 Exhaust vent Function Provides airflow to cool internal components A To prevent overheating do not obstruct vents Use the computer only a hard flat surface Do not allow a hard surface such as an adjoining printer or a soft surface such as pillows or thick ru
103. y Section 5 3 and remove the following components gt 7 gt oO ar j k a Hard drive Section 5 4 b Optical drive Section 5 6 c Bluetooth module Section 5 8 d Keyboard Section 5 9 Fan assembly Section 5 10 Heat sink Section 5 11 TouchPad Section 5 15 Switch cover Section 5 17 Display assembly Section 5 18 Top cover Section 5 19 System board Section 5 21 2 Position the computer with the rear panel toward you 5 62 Maintenance and Service Guide Removal and Replacement Procedures 3 Remove the two Hex HMS5 0x12 0 screw locks on each side of the serial connector 4 Remove the three Torx8 T8M2 5x6 0 screws that secure the system board frame to the base enclosure 5 Remove the audio board and USB board cables from the base enclosure 6 Lift the rear edge of the system board frame until it disengages from the base enclosure 7 Remove the system board frame mm op us f T l ToS l lee ite Remove the System Board Frame Maintenance and Service Guide 5 63 Removal and Replacement Procedures 8 If it is necessary to replace the modem cable remove the modem connector and cable from the clips in the system board frame Removing the Modem Cable Reverse the above procedures to install the system board frame 5 64 Maintenance and Service Guide Removal and Replacement Procedures
104. you b Slide the battery release latch on the right and then the battery release latch on the left to release the battery c Slide the battery pack straight back and remove it Removing the Battery Pack Reverse the above procedure to install the battery pack Maintenance and Service Guide 5 5 Removal and Replacement Procedures 5 4 Hard Drive Hard Drive Spare Part Number Information 7200 rpm 5400 rpm 100 GB 416415 001 120 GB 416414 001 80 GB 417507 001 100 GB 413853 001 80 GB 413852 001 60 GB 413851 001 1 Prepare the computer for disassembly Section 5 3 5 6 Maintenance and Service Guide Removal and Replacement Procedures 2 Loosen the two Phillips PM2 0x5 0 screws that secure the hard drive cover to the computer 3 Lift the left side of the hard drive cover and swing it to the right 4 Remove the hard drive cover Q The hard drive cover is included in the Plastics Kit spare part number 417527 001 Removing the Hard Drive Cover Maintenance and Service Guide 5 7 Removal and Replacement Procedures 5 Loosen the Phillips PM2 5x13 0 spring loaded hard drive retention screw 6 Grasp the mylar tab on the left side of the hard drive and slide the hard drive to the right to disconnect it from the system board 7 Remove the hard drive from the hard drive bay Removing the Hard Drive 5 8 Maintenance and Service Guide Removal and Replaceme

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