SSPA-1-CE POWER SPA PACK
Contents
1. Display Is Flashing If digital thermometer water temperature reading is 44 C or higher and keypad display indicates correct temperature carry out the following tests Y If display stops flashing after pressing a key this means that a power failure has occurred System works fine If weather is very hot le Remove spa cover even during the night Start blower if spa is equipped with one Wait until Spa cools down add cold water if necessary If hot weather is not a factor 2 Display should not be showing a request for more heat as water temperature is above set point y ej LA LL Tu 3 Remove spa cover With a volt meter read the voltage between the two heater wires on the board 16 Ae If you do not read 230 VAC check cabinet ventilation first If problem persists jet pump low speed may be overheating water during filter cycle Enter Programming mode and shorten filter cycle duration If you do read 230 VAC replace Spa Pack Refer to How to Replace the Spa Pack section of this manual SSPA 1 CE le 2 3 Display Is Flashing If digital thermometer water temperature reading is 44 C or higher and keypad display is not showing correct temperature carry out the following tests e Verify if temperature probe is in contact with water and if cold air from the back could be affecting readings U se foam to isolate probe from cold a2. Does Jet Pump indicator FR appear on keypad display Replace keypad when you press Jet Pump key If still not working replace Spa Pack gt gt m Is jet pump working in either speed no gt Replace jet pump fuse F1 Jet pump working now Problem resolved yes gt no Measure voltage on the board for both speeds Do you get a 230 VAC YM reading for WMA both speeds Replace Replace jet pump Spa Pack Service M anual 37 Jet Pump Does Not Work If jet pump is not working carry out the following tests to correct the problem To increase the life of the relay we use a snubber circuit on the pump relay W ith this type of circuit if no jet pump is connected to an output and relays are open the voltmeter will continue reading around 60 volts This is normal It is important to measure voltage when jet pump is connected to pack Power must remain On Note that Jet Pump indicator lights up when Jet pump and or blower are manually activated le Check for an error condition on keypad display If there is one refer to specific section indicated by error condition 2 Also verify that low level program ming is set correctly refer to Low Level section for more info let Pump A amp 3 Verify if Jet Pump indicator appears on keypad display when you press Jet Pump key 38 4 De wal a If Jet Pump indicator does n
3. 4e Ifthey do not respond replace Spa Pack 52 SSPA 1 CE How To Replace the Spa Pack W hen replacing an SSPA 1 spa pack it is important to make sure to turn power off before proceeding Notes This procedure may also be used in part to replace the heater assembly 2 In some cases it may be necessary or more practical to remove and replace the Spa Pack and heater as one assembly le Unplug pump blower and ozonator connectors 3 Remove Spa Pack cover Service M anual 53 How To Replace the Spa Pack PEE ES 4 Disconnect power input cables Keypad Probe 5 Disconnect light cables 7 Disconnect heater ground keypad and temperature cable probe connectors 6 Disconnect pressure switch 8 With wrenches free the board cable blades by removing the 2 heater nuts 54 SSPA 1 CE How To Replace the Spa Pack 9e Slide the pack out of the heater 10 Check if high limit sensor is barrel properly in place in its slot and Slide the new pack into position 11 Connect heater to the board blades It is important to hold both nuts when tightening If you bend or twist the end of the element you may damage it 12 Reconnect heater ground cable and pressure switch cables 13 Reconnect light cables keypad and temperature probe 14 Plug in pump blower and ozonator connectors 15 Reconnect
4. Level Programming yes gt no yes naval ites eypad read YP era VAC at blower output on Wa the board Replace Spa Pack r yes gt no u Does blower restart after WMA a few minutes WMA It s possible e bala Replace Ee that blower shut off blower Replace is not getting E enough air entry fuse F2 Create an opening to allow more air under spa skirt wu Replace Spa Pack if blower still does not start Service M anual 41 Blower Does Not Work If blower is not working carry out the following tests to correct problem To increase the life of the relay a snubber circuit is used on the blower relay W ith this type of circuit if no blower is connected to an output and relays are open the voltmeter will continue to get a voltage reading of around 60 volts This is normal It is important to measure voltage when blower is connected to the pack Power must remain On Note that Jet Pump indicator lights up when pump and or blower are manually activated let Pump O 1 O le Verify if Jet Pump indicator 3 If Jet Pump indicator does not lights up on keypad display appear on keypad display then when you press Jet Pump key replace keypad 2 Verify iflow level programming 4e Ifit still does not work replace for blower is set correctly see Spa Pack Low Level section 42 SSPA 1 CE Blower Does Not Work I
5. 1 long etc If the water temperature exceeds the set point by more than 1 C for more than three hours the system will cancel the filtration note this fea ture is not available if the system is configured with a circulation pump Filter indicator le Verify low level programming to make sure that ozonator is pro grammed properly 2 Verify if Filter Cycle indicator steady indicator light Pur or FIL appears on keypad If not start up a filter cycle refer to SSPA 1 CE User s Manual 3 Measure voltage between ozonator blue and brown wire connectors 230 VAC ozonator P8 amp P16 You should read 230 VAC 4 Replace ozonator if you get a good voltage reading O zonator fu 5e Replace ozonator fuse if voltage reading is not high enough 6 Replace Spa Pack if you still do not get a voltage reading SSPA 1 CE Keys Flow Chart If any of the keys on the keypad do not seem to be working follow Troubleshooting Flow Chart below to identify the problem Unplug spa keypad and replace with spare keypad yes gt Are keys working Replace Replace keypad Spa Pack Service M anual 51 Keys Aren t Working IF any of the keys do not seem to be working carry out the following tests to correct the problem le Replace spa keypad with a 2 Verify if keys respond correctly spare keypad 3 Ifthey do replace keypad
6. Spa Pack section of this manual 24 SSPA 1 CE Hi Limit Flow Chart If 3 flashing dots appear on keypad display and board LED is on potential Hi Limit sensor problem follow Troubleshooting Flow Chart below to identify the problem oO lt lt lt X2X The Hi Limit error is related to the Hi Limit sensor This means that the system has shut the heater down because water temperature at the heater barrel has reached 48 C Turn GFCI off then on between each step to reset the system Replace Spa Pack only if the hi limit error condition is not removed by resetting GFCI after the initial 3 dots and board LED are seen and 3 dots and board LED return ys gt no Are flashing dots and board LED still on yess YH nm Does heater Wa barrel feel hot Replace Spa Pack Verify if anything is obstructing water flow closed valves or dirty filters m ys m m WA Do flashing dots WA and LED stay on Spa Pack or power up of works fine the system Monitor system for future hi limit sensor problems Service M anual 25 Hi Limit Error Condition The Hi Limit error condition is related to the H i Limit sensor Carry out the following tests to identify and correct the problem O The Hi Limit error is related to the Hi Limit sensor This means that the system has shut the heater down because water temperature at the
7. heater barrel has reached 48 C Turn GFCI off then on between each step to reset the system Replace Spa Pack only if the hi limit error condition is not removed by resetting GFCI after the initial 3 dots and board LED are seen and 3 dots and board LED return 1 Check if flashing dots and board LED are displayed 2 Ifso check if heater barrel feels hot If its hot verify if anything is obstructing the flow of water closed valves or dirty filter 3 If its not replace Spa Pack 4e If flashing dots and board LED are not displayed verify if any thing is obstructing the flow of water closed valves or dirty filter 5e Power your spa up or down If flashing dots and LED are still displayed replace Spa Pack 26 SSPA 1 CE mart Winter Mode Chart IF jet pump has started up on several occasions and AFP alternates with water temperature on display follow this Troubleshooting Flow Chart to identify the problem e yes gt no Is water temperature of the spa lower than the desired temperature yes gt no Do you read m VAC to the heater WA Refer to Spa not heating section The system is working properly Service M anual 27 Smart Winter Mode If jet pump has started up several times and AFP alternates with water temperature on display the system has detected water cold enough to freeze the pipes and has gone into the protective Smar
8. is normal It is important to take voltage reading when circulation pump is connected to the pack Power must remain On Circulation pump fuse F2 le Verify Low Level Programming gt EM ae i tu E i an We n ol 3 Ifyou do not get a voltage reading replace circulation pump fuse F2 2 Remove cover and take voltage reading between circulation 4 If problem persists replace Spa Pack pump s blue and brown wire refer to How to Replace Spa Pack connectors section 230 VAC pump P32 amp P34 The reading shoud be 230 VAC SSPA 1 CE Spa Light Flow Chart If spa light does not appear to be working follow Troubleshooting Flow Chart below to identity the problem yes gt no I Hepa de tried replacing es _ Y no the spa i light bulb Try replacing light bulb Is light yes gt no still not lighting Does Light Hp indicator appear on epad jene display when Juan you press Light key If still not working replace Spa Pack yes gt no Do you get a WA D VAC reading BER on light output Replace spa light on board Replace spa socket cable assembly light fuse F3 Replace Spa Pack if light is still not working Service M anual 47 Spa Light Does Not Work If spa light is not working carry out the following tests to correct the problem It is important to measure voltage when light is connec
9. low level programming that will not allow P11 and CPO at the same time You may need to set the low level program ming twice to correctly enter all the parameters Service M anual 11 12 SSPA 1 CE Wrong Temperature Flow Chart On certain packs if system detects that temperature is not within normal limits a highly incorrect temperature will be displayed Follow Trouble shooting Flow Chart below to identify the problem B Check if regulation probe is properly connected Unplug probe connector and clean pins on the board even a small coating of film may cause a bad connection Reconnect the probe Replace probe with a spare and verify if problem is solved If it is replace probe with spare Replace Spa Pack if problem persists Service M anual 13 Wrong Temperature Displayed Wrong temperature on keypad display indicates a problem with regulation sensor The system is constantly verifying if temperature probe reading is within normal limits Note that water temperature must be over 2 C in order to carry out the following steps Power may remain On le Verify if regulation probe sensor located in spa is properly con nected 2 Disconnect probe connector and clean probe connector pins Even a small coating of film may cause a bad connection 14 3 Reconnect probe 4 If wrong temperature is still displayed on keypad replace probe with a spare a
10. time until GFCI starts to trip Replace the defective component yes gt no zu IFGFCI is still tripping mag disconnect There is the incoming Replace a problem power line FCI with the cable Is GFCI still En tripping all an electrician za Replace Spa Pack if GFCI is still tripping Service M anual 7 ort Trips If all connections are made but nothing seems to be working you probably have a power supply problem Carry out the following tests to identify and correct the problem Note that for new installations GFCI trippings due to miswiring are common If breaker is wired properly GFCI trippings may occur when total amount of current drawn by spa exceeds breaker rating A current leak to ground will also cause GFCI to trip If any of the components is faulty and a leak occurs GFCI will trip to prevent electrocution There are different GFCI models on the market le Verify ifGFCI is properly connected 2e Ifitis not verify GFCI wiring diagram and reconnect it 8 SSPA 1 CE OFCI Trips IFGFCI continues to trip carry out the following tests to correct the problem le IfGFCI is properly connected but 3 Ifthe problem is not solved yet still tripping unplug all outputs disconnect incoming power including the lines two blades of ol the heater A IFGFCI still trips there must be amp the light cord u ET a cable problem Call an electr
11. CE GUIDE WITH STEP BY STEP INSTRUCTIONS ON GFCI Troubleshooting Low Level Programming Understanding amp Correcting Error Conditions System Malfunctions Part Replacement Procedure amp More
12. IAL TO HAVE AN UNDERSTANDING OF THE OPERATION AND FEATURES OF THE SPA PACK BEING WORKED ON CONSULT THE OW NER S MANUAL SUNRISE SPAS OR GECKO ELECTRONICS FOR DETAILS Important Safety Information WARN ING Risk of electrical shock All procedures described in this service manual must only be performed by qualified personnel in accordance with the standards applicable in the country of installation and whenever possible with the equipment powered off W hen connecting the equipment always refer to the wiring diagram affixed to the inside of your spa pack s power box cover This diagram always prevails over the wiring diagram at the end of this manual All information given subject to technical modifications without notice Tools amp Parts The tools test equipment and components needed to carry out SSPA 1 power spa pack service calls Required tools ae I Pliers 10 mm 3 8 open end wrench Phillips amp flat screwdrivers Jumper cable 9 mm 112 nut driver M ultimeter 6 mm 1 4 open end wrench GFCI tester amp digital thermometer optional Required pack parts Fuses Pressure Switch Regulation sensor Keypad SSPA 1 SR3 CE complete pack Gecko Electronic Inc sells Professionnal Repair Kits that include everything needed for SSPA 1 power spa pack servicing For more information go to the last page of this manual SSPA 1 CE Keypad SSPA 1 single and dual speed p
13. SSPA 1 LE POWER SPA PACK SSPA 1 SAa bE VERSION SERVICE MANUAL e hy Gecko Electronics Inc Visual step by step guide to easily identify amp correct technical problems Topics covered in this manual are as follows Power amp Ground Check Electrical W iring 6 GFCI 7 e Programming Low Level Programming 11 Error Conditions Display Messages Wrong Temperature Appearing on Keypad D isplay 13 D isplay Is Flashing 15 3 Flashing D ots Appearing on Keypad D isplay 19 O pen Pressure Switch 21 Closed Pressure Switch 23 H i Limit 25 Smart W inter Mode 27 Troubleshooting N othing Works 29 Water Is N ot Being H eated 33 Jet Pump Does N ot Work 37 Blower Does N ot Work 41 Circulation Pump Does N ot Work 45 Spa Light Does N ot Work 47 O zonator Does N ot Work 49 Keys Are N ot Working 51 How to Replace The Spa Pack 53 Replace The H eater 56 Test a fuse 58 Miscellaneous W iring Diagram 59 Professional Repair Kit Info 60 O In an attempt to make this manual as useful as possible it has been presented in two formats Problem solving solutions are described with Troubleshooting Flow C harts and also with Step by Step Procedures The two formats together should provide an overall complete explanation with fow charts providing an overview of specific problems and step by step procedures giving more detailed information TO SUCCESSFULLY TROUBLESHOOT SPA PACK PROBLEMS IT IS ESSENT
14. f Jet Pump indicator lights up on keypad display but blower still is not working carry out the following tests to correct the problem Blower fuse F2 le If indicator lights up on keypad 2 Replace blower fuse F2 if you while blower is on take voltage do not get a high enough voltage reading between blue and brown reading wire connectors 230 VAC blower P9 amp P11 3 Replace Spa Pack if you still are not getting a voltage reading You should read 230 VAC 4e If voltage is as it should be replace blower Service M anual 43 44 SSPA 1 CE Circulation Pump Flow Chart If the circulation pump does not appear to be working follow Troubleshooting Flow Chart below to identify the problem Verify if low level programming for circulation pump is correct see Low Level Programming ys HH no Do you read 230 VAC at circ pump output on the board Replace Replace circulation circulation pump pump fuse F2 Replace Spa Pack Service M anual 45 Circulation Pump Not Working 46 If the circulation pump does not appear to be working carry out the following tests to correct the problem To increase the life of the relay a snubber circuit is used on the circulation pump relay W ith this type of circuit even if no circulation pump is connected to an output and relays are open the voltmeter will continue to get a volt reading of around 60 This
15. ician 2 If GFCI still trips replace Spa Pack de IfGFCI stops tripping Replace GFCI If it stops tripping reconnect one component at a time until G FC 5 IfGFCI trips again Starts to trip Replace defective replace Spa Pack component Service M anual 9 10 SSPA 1 CE Low Level Programming Certain system operating parameters can be configured from the keypad This is normally done by Gecko or the spa installer e Low Level Programming To access low level programming press and hold Light key for 20 seconds after which the first parameter code should appear on the display U se Up Down keys to modify parameter values and Light key to change from one parameter to the next You must go through all parameters to exit this mode If you do not wish to change a parameter simply press Light key to advance to the next parameter List of parameter configurations 1 Jet Pump 5 Input current mode configuration D isplay Pl x Display Cu x Value of x 1 single speed Value ofx 1 HC High Current 2 two speed no restrictions 2 LC Low Current heater must not be 2 Blower turned on if pump D isplay BL x is on at high speed Value of x 0 not installed or blower 1 installed 3 Ozone D isplay 03x Value of x 1 always on 2 on every 30 minutes 4 Circulation pump D isplay CPx Valueofx 0 not installed 1 installed N ote There is a protection feature built into the
16. in a different sequence On 12 sec Off 1 2 sec On Y2 sec Off 1 2 sec Verify low level programming to make sure that ozonator is programmed properly m yes gt no Has yes lt gt _ no Filter Cycle WA indicator steady indicator light Do you read Pur or FIL Start up 230 VAC for appeared filter cycle 230 VAC ozonator on keypad on the board display Filter Cycle indicator steady indicator light should light up on display Replace Replace ozonator ozonator fuse Replace Spa Pack if you still aren t getting a voltage reading Service Manual 49 Ozonator Does Not Work 50 IF ozonator is not working carry out the following tests to correct the problem To increase the life of the relay we use a snubber circuit on the ozonator relay With this type of circuit if no ozonator is connected to an output and relays are open the voltmeter will still get a reading of around 60 volts This is normal It is important to take voltage reading when ozonator is connected to pack Power must remain On N B On new systems if a pump blower or light is turned on during filter cycle the cycle will be interrup ted and will resume only 40 minutes after the last active output has been turned off This delay is to prevent excessive ozonator activation D uring this time Filter Cycle indi cator will flash in a different sequen ce 3 short 1 long 3 short
17. inals with jumper cable 22 SSPA 1 CE Closed Pressure Switch Flow Chart If closed pressure switch error condition occurs follow Troubleshooting Flow Chart below to identify problem usually pressure switch problem jet pump is off but water pressure is detected CIRCULATION PUMP SYSTEM NON CIRCULATION PUMP SYSTEM 3 dots flashing circ pump running 3 dots flashing low speed pump off s 1 Replace Disconnect se switch pressure switch cable WA Do flashing dots Replace disappear Spa Pack za Replace pressure switch Service Manual 23 Closed Pressure Switch Error Condition Closed pressure switch error condition indicates a pressure switch problem If the system detects any pressure when the pump is off a closed pressure switch error condition will occur Flashing dots must appear on keypad display and circulation pump must be turned ON or jet pump low speed must be turned OFF Power may remain On while the following steps are carried out 1 Disconnect pressure switch cable if system is not equipped with circ pump 3 If flashing dots are still displayed reconnect pressure switch cable 2 f flashing dots disappear replace pressure switch 4 Replace pressure switch if flashing dots still appear after reconnecting pressure switch cable 5 Replace Spa Pack if flashing dots do not reappear on keypad display Refer to How to Replace the
18. ing a circuit 2 Using your probes touch or connect the black probe to the neutral connection ofthe power supply terminal block 58 SSPA 1 CE Wiring Diagram P2P3 F2 PUMP2 HEATER Rn l JUME DELAY LIGHT KEYPAD WITH DISPLAY TEMPERATURE PROBE TIME DELA PUMP1 OZONE N N BEE THE UNITS SHOULD BE CONNECTED TO A SWITCH HEATER OUTPUT PRESSURE SWITCH Jet Pump Ozonator Light Voltage 240v Voltage 240v White 0 vac P23 Green Ground P4 Green Ground P5 Black 12 vac P22 Black Low Speed P14 Brown Line P16 Brown High Speed P12 Blue Com P8 Blue Com P7 Blower Circulation Pump Heater Voltage 240v Voltage 240v Line P21 Green Ground P6 Green Ground pig Com P17 Brown Line Pll Brown Line p34 Green Ground Ground Blue Com P9 Blue Com P32 Service M anual 59 Professional Repair kit All you need in one case Gecko s professional repair kit contains all you need to service and repair Gecko s line of power spa packs e Keypads e Temperature probes e Pressure switch cables e Flow switches e Elements e Heater wires e Transformer e Ground lugs e Grommets e Standoffs e Light cords e Strain reliefs for light cord e Plugs e Fuse kits e Screws Gecko produces custom repair kits specific to the spa manufacturer s needs GECKO Call 1 800 78 GECKO to order or for more info SSPA 1 SA LE SERVICE MANUAL COMPLETE SERVI
19. ir if that is the problem Make sure temperature probe is properly connected If it is replace probe Replace Spa Pack if display is still flashing Refer to How to Replace the Spa Pack section of this manual Service M anual 17 18 SSPA 1 CE Flashing Dots Flow Chart If 3 flashing dots appear on keypad display follow Troubleshooting Flow Chart below to identify the problem B 3 flashing dots appear on the display Related to Hi Limit or pressure switch errors yes _ Open pack cover Is board LED on Flashing dots indicate hi limit condition Refer to H i Limit pages of this manual to correct the problem Y _ Does spa have BE a dedicated Bu circulation pump Disconnect Turn jet pump off pressure switch lower set point or cable and reconnect it cancel filter cycle ys gt v yes gt v Are dots Are dots still flashing still flashing O pen pressure Closed pressure Closed pressure O pen pressure switch condition switch condition switch condition switch condition Service M anual 19 Flashing Dots Displayed If 3 flashing dots appear on keypad display carry out the following tests to correct the problem 4e If system is not equipped with a circulation pump turn jet pump wih off Lower set point or cancel yi filter cycle 5 Ifflashing dots are still displayed rene you have a closed pressure switch en co
20. nd place probe head directly in spa water If problem is solved replace probe Replace Spa Pack if problem persists SSPA 1 CE On certain packs if system detects temperature at 44 C or higher the display will start flashing Follow Troubleshooting Flow Chart below to Display Flashing Flow Chart identify the problem m yes m WA Press any key A power failure has occurred Has display stopped flashing System works fine yes gt no Are you getting correct Remove water temp reading on the display Verify if temperature probe is touching water yes gt no or if cold air from back can affect Is weather reading very hot m yes m nm spa cover even during the night Start blower if spa is equipped with one Wait until spa cools down add cold water if needed Service M anual WA Display should not be showing a request Replace for more heat as water Spa construction Spa Pack temperature isabove and or installation set point may be causing jocs a rise of water 230 VAC reading temperature between Check cabinet two heater wires ventilation on the board Jet Pump low speed Is overheating water during filter cycle Lower filter cycle duration Verify if temperature probe is properly connected Ifso replace probe Replace Spa Pack if problem still persists 15
21. ndition If not you have an 1 Verify if board LED ison Ifso open pressure switch condition refer to Hi Limit pages of this manual 2 If not check ifthe system is equip ped with a circulation pump If it is disconnect pressure switch cable and reconnect it 3 If flashing dots are still displayed you have an open pressure switch con dition If not you have a closed pres sure switch condition 20 SSPA 1 CE Open Pressure Switch Flow Chart If open pressure switch error condition occurs problem with the pressure switch jet pump is on but no water pressure detected follow Trouble Shooting Flow Chart below to identify the problem a There must be adequate water in spa for normal use Ensure low level programming for circulation pump or jet pump is set properly see Low Level Section ys u Is circulation pump or jet pump low speed working WMA increasing set point so that Pump or jet pump yes gt no Is anything limiting flow of water into pipes Remove Verify if anything pressure switch obstructing cable is properly filter Clear connected to any air locks pressure switch and verify water valves ee oe _ Make sure circulation WA pump or jet pump low speed WA Is on O Babe Aa itch terminals wit Replace a Replace pressure switch a Jumper cable Spa Pack Do flashing dots disappear Service M anual 21 Open Pres
22. ot appear use a spare keypad to verify if keypad is defective If it is replace keypad If not replace Spa Pack If Jet Pump indicator appears when Jet Pump key is pressed verify if jet pump works in any of the speeds SSPA 1 CE Jet Pump Does Not Work If jet pump does not work in either speed carry out the following tests to correct the problem dB Jet Pump fuse F1 1 If jet pump still does not work replace 3 Turn jet pump to low speed and take jet pump fuse F1 voltage reading between blue and black wire connectors l l l 230 VAC jet pump P7 amp P14 If replacing the fuse is not effective take voltage reading on the Spa Pack Your reading shoud be 230 VAC 2 4e If voltage is as it should be replace jet pump 5e Ifnot replace Spa Pack Turn jet pump to high speed and take voltage reading between blue and brown wire connectors 230 VAC jet pump P7 amp P12 Your reading shoud be 230 VAC Service M anual 39 40 SSPA 1 CE Blower Flow Chart If blower is not working follow Troubleshooting Flow Chart below to identify the problem Jet Pump indicator lights up when jet pump and or blower are manually activated Jet Pump key starts pump and blower in a sequence Refer to SSPA ECE User s Manual for sequence details gt Does JetPump indicator appear a on keypad display when you press Verify Low Jet Pump key
23. power input cables 16 Close pack cover Service M anual 55 Replace the Heater To replace the heater proceed as follows Before you replace the heater make sure the equipment is powered off Heatin Heater Pressure H igh limit alles nut switch sensor nuts Tail piece Tail piece ETETETT M ountin M ounting bracke M bracket Note Before disconnecting the two tail pieces make sure all power input wires are disconnected and spa valves are closed 1 Disconnect the two wires at the top 2 Loosen the nut that fixes the heater of the pressure switch then unscrew i e the center nut and release the and remove the switch heater ground cable 56 SSPA 1 CE Replace the Heater gt 6 Place the heater ground cable to the center nut and tighten the heater to the power box en The heater nut must be firmly tightened p because it also serves as a current collec i tor in case of heater failure F 7 Reconnect the heating element to pP the two heater blades by tightening the nuts firmly Use wrenches to avoid damaging the contact pins of the heating element 3 With the help of an open end wrench disconnect the two heating element nuts remove only the two upper 8 nuts Do not touch the large nuts Verify if the heater is properly connected to the board then re intall the pressure switch and re connect the wi
24. r fuse set point is Is difference higher than greater than PC actual water temp Replace Is temperature Spa Pack probe to uching water or hot air rear yes gt no affecting reading Are Isolate back of heater nuts probe with foam connected correctly LI 2 to the element BR Replace i gt qe temp probe Try tightening nuts WA with spare to the element Problem WMA Heating now resolved N Test replace If water temp heater assembly still doesnt match temp on keypad display replace Spa Pack Service M anual 33 Spa Is Not Heating If the spa does not appear to be heating the water carry out the following tests to correct the problem le Check for an error conditions on 5e Ifvalues are not different try to keypad display If there is one increase temperature by raising refer to section indicated by temperature set point Press Heat the error condtions key to increase set point H eater indicator 2 Ifthere is no error use a digital thermometer to take water temperature and compare your 6 Verify if H eater indicator appears reading with the temperature on the display value on the keypad display ER ds dei H eater indicator lights up when If values are different 2 F verify heater is on It will flash if more heat if sensor is touching water or if hot has been requested but heater has air from rear could be affecting not yet started or if
25. res in no particular order 4e Loosen and remove the four screws that fix the left and right mounting brackets two screws each then release the spa pack from the heater barrel making sure not to damage the high limit sensor 5 Slide the new heater onto the two mounting brackets and fix these to the power box using the four screws W hen fixing the heater barrel make sure the high limit sensor is properly positioned Service M anual 57 How to test a fuse The best way to test a fuse is to do a comparative test Simply viewing a glass fuse will not always confirm that it is burn out A weak cartridge fuse will still test fine when checked with an ohmmeter Ll 3 Use the red probe to touch both y sides of the suspect fuse Make sure Ya to touch to the fuse holder not the Y 0 300 Volts fuse body This confirms that the contact fuse body to fuse holder is good 4 Compare the voltage readings when you contact both sides of the fuse holder These should be the same or more than 5 difference l Select volts AC on your meter If your meter is not auto ranging select a range 0 300 volts 5 A difference of more than 5 indicates a weak fuse If one of the readings is zero 0 the fuse is open and must be replaced N ote W hen replacing a fuse always use a fuse ofthe same current rating as the one being replaced Injury to you and or those using the spa could occur by overfus
26. sure Switch Error Condition Open pressure switch error condition indicates a pressure switch problem IF system does not detect any pressure when jet pump is manually or auto matically turned on an open pressure switch error condition will occur o There must be enough water in the spa for normal operations System may detect an open pres sure switch error condition if spa filter is dirty or if something restricts flow of water in piping The heater will automatically shut down when an open pressure switch error condition occurs Power may remain On when the following steps are carried out le Verify if circulation pump or 6 Ifopen pressure switch error con jet pump is working If pump dition disappears replace switch is not working refer to circ pump or jet pump section 7 If open pressure switch error con of this manual dition persists the problem may be either with switch cable or board 2 Make sure low level program ming for circulation pump or 8 Replace Spa Pack if open pressure jet pump is set correctly see switch error condition still persists Low Level Section Refer to How to Replace the Spa Clean filter and check for air Pack section blockages closed gate valves or anything that could be re stricting water flow 3 4 Verify if pressure switch cable is properly connected to pressure switch 5 Ensure adequate water flow in the heater and short two pres sure switch term
27. system Is in LC readings mode see Low Level section If H eater indicator appears on the display refer to the next page lf H eater indicator does not appear on the display replace Spa Pack Use foam to isolate behind the probe 3 Replace temperature probe with a spare one 4 If spa is still not heating replace Spa Pack 34 SSPA 1 CE Spa Is Not Heating If H eater indicator appears on the display but spa is still not heating carry out the following tests to correct the problem If Heater indicator lights up on the display 1 Remove cover and measure voltage between the two heater screws on 2 If voltage reading is correct the Spa Pack verify if heater nuts are properly connected to the Replace Spa Pack if you are not getting element a reading of 230 VAC If not tighten nuts to the element 3 Ifproblem persists test re place the heater assembly Service M anual 35 36 SSPA 1 CE Jet Pump Flow Chart If jet pump is not working follow Troubleshooting Flow Chart below to identify the problem Jet pump speeds and use are determined by spa specifications and Low Level Programming O yes gt Have any error conditions WA flashing dots flashing display etc Refer to appeared on Verify if low level specific section keypad display programming indicated by is set correctly error condition ye gt no
28. t Winter M ode An irregularly flashing Filter Cycle indicator means that the system has stopped filtering after 3 hours because water temperature exceeds Set Point by more than I C If the temperature cools down before the scheduled end of the cycle filtering will resume for the remainder of the programmed cycle duration 1 With a digital thermometer verify the temperature of the water 2 Ifthe water temperature is lower than the desired temperature measure the voltage to the heater If your reading is approx 230 VAC Smart Winter Mode is working properly If you do not read 230 VAC refer to the Spa not heating section of this manual 28 SSPA 1 CE Nothing Works Flow Chart If nothing seems to work follow Troubleshooting Flow Chart below to identify the problem yes gt no Do you read 230 VAC between line 1 amp neutral and between line 2 amp neutral on the board Verify if There is keypad is an electrical connected wiring correctly problem to board Call an All eight pins electrician must be plugged in and black wire must be on top of the plug If problem persists replace transformer fuse F4 Replace Spa Pack if there is still nothing on the keypad display Service M anual 29 Nothing Works If the equipment is connected but nothing seems to work the power supply must be defective Refer to the Power amp Ground Check sec
29. ted to pack Power must remain On le The first step is to replace the spas light bulb Light indicator 2 Iflight still is not working verify if Light indicator appears on keypad display when you press Light key 7 J 3 If Light indicator does not ap pear use a spare keypad to verify if spa keypad is defective If it is replace keypad If not replace Spa Pack 4e f Light indicator appears but light still is not working remove cover and measure voltage between two light wires on the board P22 amp P23 6 If you get 12 VAC replace light socket cable assembly Light fuse F3 If you are not getting a voltage reading replace light fuse F3 on the board If problem persists replace Spa Pack SSPA 1 CE Qzonator Flow Chart If the ozonator is not working follow Troubleshooting Flow Chart below to identify the problem BR If water temperature exceeds set point by more than T C for more than three hours the system will cancel the filter cycle this feature is not available if system is configured with a circulation pump If the user turns on a pump blower or light during a filter cycle the cycle will be interrupted and will only resume 40 minutes after the last active output has been turned off automatically or manually This delay is to prevent excessive ozonator activation During this interval Filter cycle indicator will flash
30. tion of this manual If required proceed as follows 1 On the power supply terminal block 3 Ifyou do not get good readings measure the voltage between Line 1 the electrical wiring must be L1 and neutral defective You should read 230 VAC Call an electrician Note If necessary refer to the supplied wiring diagram 2 Measure the voltage between Line 2 L2 and neutral You should read 230 VAC 30 SSPA 1 CE Nothing Works If you are getting good voltage readings but nothing seems to work carry out the following tests to correct the problem ir le Verify if keypad is correctly connected to the board 2 f problem persists replace transformer fuse F4 Transfo fuse F4 3 If nothing works replace Spa Pack Service M anual 31 32 SSPA 1 CE Spa Not Heating Flow Chart If the soa does not seem to be heating the water follow Troubleshooting Flow Chart below to identify the problem m gt no WA Any error conditions flashing dots Refer to flashing display etc specific section on keypad display on keypad display WMA es n no Replace Spa Pack Do you get a 230 VAC reading between the two heater yes gt no Sat Has Heater indicator appeared terminals on the board yes no Take water a EA and compare with temp value displayed E Test replace on keypad Ensure temp heate
31. ump systems are available with TSC 18 amp TSC 19 keypads All the procedures and instructions described in the next pages are applicable to SSPA 1 systems equipped with TSC 18 TSC 19 keypads AA E E F p eo ea TSC 18 keypad 127 mm 64 mm 5 21 2 TSC 19 keypad 177 mm 83 mm 7 31 4 Service Manual 5 Electrical Wiring Proper wiring of the electrical service box GFCI and spa pack terminal block is essential e Make a visual inspection for signs of miswiring Refer to the supplied wiring diagram Call an electrician if necessary 1x 230 VAC 32 A input supply wiring al e USE OP TIONAL JUMPER System programmed for Cu 1 1x 230 VAC 16 A input supply wiring System programmed for Cu 2 6 SSPA 1 CE OFCI Flow Chart If GFCI trips follow this Troubleshooting Flow Chart to identify the problem A Ground Fault Circuit Interrupter GFCI is an electrical safety protection device that guards against electrocution by monitoring and reacting to incoming and outgoing current levels The spa may or may not be installed with a GFCI depending on local electrical standards and laws yes gt no oz Is GFCI properly connected WA yes gt no Verify Unplug everything the Wiring including the two blades Diagram and of the heater amp the light cord reconnect it Is GFCI Reconnect still tripping one component at a
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