LTR50001131, Rev. A 1/2/13
Contents
1. 22 Limited Warranty 36 Sanitation 9s ps vade 23 Warranty 38 Bather 24 Pure Cure Water Sanitizer 25 CONTACT INFORMATION For customer service please contact your authorized dealer immediately If you need additional information and or assistance contact Copyright 2013 LMS Inc All rights reserved Duplication without written consent is strictly prohibited Cal Spas Adjustable Therapy System ATS Cal Premium Cal Select and XL Heat Exchanger are registered trademarks Due to continuous improvement programs all models operation and or specifications are subject to change without prior notice LTR50001131 Rev A LMS Customer Service Department 1462 East Ninth Street 1 2 13 Pomona CA 91766 100 1188 Toll Free 1 800 CAL SPAS Fax 1 909 629 3890 Important Safety Instructions READ AND FOLLOW ALL INSTRUCTIONS DANGER Risk of accidental drowning Do not allow children to be in or around a spa unless a responsible adult supervises them Keep the spa cover on and locked when not in use See instructions enclosed with your cover for locking procedures DANGER Risk of injury The suction fittings in this spa are sized to match the specific water flow created by the pump Should the need arise to replace the suction fittings or the pump be sure the flow rates are co2. FCI Bottom View WT NN BALS RED LOAD NEUTRAL GROUND TERMINAL BLOCK ATTACHED TO OUTSIDE OF SYSTEM BOX li S ISJ S G System Box WHITE NEUTRAL a ROUND CIRCUIT BOARD Rejuvenation Series Spas LTR50001131 Rev A Filling and Powering Up Your Portable Spa 1 Inspect the spa equipment After the spa has been placed on an approved surface and has been correctly wired by a licensed electrician inspect all plumbing connections in the equipment area of your spa Ensure that these connections are secure and that they did not loosen during shipment If your spa has gate valves make sure they are all in the UP or OPEN position Never run the spa with the gate valves closed or without water circulating for long periods of time Be careful not to over tighten the plumbing fittings 2 Remove the cartridge from filter canister Unscrew the cartridge and remove it After you remove the filter remove the plastic wrapper and soak it in water for 30 minutes before you replace it A dry filter can allow air into the filtration system which can cause the pump to fail to prime 3 Fill the spa Place a garden hose in the filter canister and fill your spa p with regular tap water about six inches from the top Vater level mm About six inches fromthe top Always fill the spa through the filter canister Failure to do so may cause air to be trapped in the filtrat
3. press the PUMP ON OFF button and the PULSE MODE button A green LED will blink and the pump will run on high speed mode as part of a 15 minute cool down period After that the pump will stop automatically and the green LED light on the panel will continue to blink for one minute then shut off automatically After the second 15 minute session the system will run through a cool down cycle for up to two hours In this cool down mode the user will only be able to operate the pump by again pressing the PUMP ON OFF button However the massage mode will remain off until the cool down mode is completed Pulse Mode System Pulse mode system will shut off for two hours unless reset by the following procedure During this time the pump will run at a maximum speed e In the off position press the PULSE MODE button once e The green power light will flash to indicate reset Water Clarity X This section is intended for new spa owners with no experience with water chemistry Everyone s experience with maintaining water quality is different but there are some general concepts you need to know Water maintenance is not difficult although it requires regular attention The most important thing to understand about taking care of your spa water is that preventive action is much easier than correcting water quality Issues The Key to Clear Water Excellent water quality is a simple matter of four things Che
4. Adjust total alkalinity and or pH Use a stain and scale inhibitor Adjust total alkalinity and pH if scale requires removal drain the spa scrub off the scale refill the spa and balance the water Use a stain and scale inhibitor Cleaning and Maintenance amp Removing and Reseating the Pillows You can remove the pillows for cleaning and maintenance quickly and easily This method works for all types of pillows Grab the lower edge of the pillow with both hands firmly and pull up As you do this the pillow insert will pop out of the hole Reseat the pillows by aligning the pillow insert with the hole and striking the pillow hard enough to insert the peg back into the hole Spa Cover Important Keep the spa covered when not in use Covered spas will use less electricity in maintaining your set temperature Covering your spa will protect your spa s finish from the sun s ultraviolet rays You are required to keep the spa covered to maintain warranty coverage Covering your spa helps prevent children from drowning in the spa www calspas com See the manual enclosed with your cover for instructions on mounting the locks and how to lock and unlock the cover In addition while the spa cover is rigid it is not designed to support any weight Therefore as a safety precaution and to preserve the life of your cover you must not sit stand or lie on it nor should you place objects of any kind on top of
5. SNSR SYNC CALL FOR SRVC SNSR A CALL FOR SRVC SNSR B CALLFOR SRVC 102 T STUK PUMP A Pump Appears To Be Stuck ON POWER DOWN THE SPA DO NOT ENTER THE WATER Call for service Water may be overheated HOT FALT CALL FOR A Pump Appears To Be Stuck ON SRVC Heater Flow is Reduced There is not enough water flow through the heater to carry the heat away from the heating element and the heater has been disabled Heater May Be Dry Possible dry heater or not enough water in the heater to start it The spa is shut down for 15 min Heater Is Dry There is not enough water in the heater to start it The spa is shut down Heater Is Too Hot One of the water temp sensors has detected 118 f 47 8 C in the heater and the spa is shut down Spa Needs To Be Reset This message may appear with other messages Sensor Balance Is Poor The temperature sensors MAY be out of sync by 2 F or 3 F Sensor Balance is Poor The temperature sensors ARE out of sync Sensor Failure A temperature sensor or sensor circuit has failed No Communications The control panel is not receiving communication from the system F or C is replaced by T The control system is in Test Mode A pump appears to have been stuck ON when spa was last powered Message Meaning Action Required Check for low water level suction flow restrictions closed valves trapped air too many
6. closed jets and pump prime Heater start up will begin again after about 1 minute Check for low water level suction flow restrictions closed valves trapped air too many closed jets and pump prime Press any button to reset the heater start up Check for low water level suction flow restrictions closed valves trapped air too many closed jets and pump prime Press any button to reset the heater start up Check for low water level suction flow restrictions closed valves trapped air too many closed jets and pump prime Press any button to reset when water is below 108 f 42 2 C Press any button on the topside control to reset Call for service Call for service Note This message can be reset from the topside panel with any button press Call for service Call for service Call for service POWER DOWN THE SPA DO NOT ENTER THE WATER Call for service Setting up the WiFi Interface Connection for the Smart Phone App This feature is available for use with the BP500 control Downloading the app system and any of these mobile devices 1 Goto the Apple app store e iPhone 3G 3GS 4 4S 2 Search for the free Balboa spa app e iPod Touch 3 Select Balboa Water Group WiFi Spa Control e iPad or iPad 2G 4 Sign in and download the app eds uno Installing the app 1 Touch the Settings icon to go 2 Touch the Wi Fi on the Settings 3 The Spa Control network link t
7. components for warranty repairs to the 3 years product Manufacturer Warranty Spa covers are delivered with their own manufacturer s warranty For more information see the warranty in the owner s information package that was delivered with your spa Electronic component warranty is extended through the manufacturer of the product including but not limited to UV water sanitizer components Warranty Performance Repairs and Replacement of Parts In the event of repairs or replacement of components under warranty there will be no charge for parts or labor on a covered item Cost of labor is based on flat rate schedule determined by LMS and distributed to dealers The LMS service agent may assess a reasonable travel or mileage charge per service call which may include diagnostic time 12 www calspas com Shipping costs are the responsibility of the spa owner LMS reserves the right to replace the defective merchandise with merchandise equivalent or equal in value to the original merchandise This may include refurbished parts Spa Returns If LMS determines that repairing a spa under warranty in the field is not feasible LMS reserves the right to replace the spa with one equivalent or equal in value to the original merchandise In the event of any return of the spa all removal replacement installation and shipping costs are the responsibility of the spa owner Customer Satisfaction In the event the consumer is
8. it Rejuvenation Series Spas LTR50001131 Rev A Jet Removal and Replacement Rotate the jet face counterclockwise until you feel some resistance Continue to rotate the jet until it begins to unscrew from the jet body o ueuo3ure 4 pue Suiueo Replace jets by screwing them back in the jet body Do not overtighten Draining Your Portable Spa Your spa should be drained every four to six months and refilled with fresh tap water The following is the recommended method for draining your spa Turn off the power at the breaker Remove all filters Using a Phillips screwdriver remove the screws to the access panel and open it Locate hose ending with the 34 inch hose bib fixture Unscrew the cap Hook up the female end of a garden hose to the drain fitting Place the other end of the garden hose where you would like the water to drain to Turn the valve on the hose bib fixture to open the drain Let spa drain completely then remove garden hose 10 Turn the valve on the hose bib fixture to close the drain 11 Replace the cap Rejuvenation Series Spas 2 LTR50001131 Rev A www calspas com Cleaning and Maintenance amp Cleaning and Replacing the Filter Filtration is one of the most important steps you can take to ensure clean clear water It is far less expensive to fix water clarity problems by filtering your spa than by using excessive amounts of chemicals excessive filtratio
9. of air into suction line Contact your dealer Debris is inside pump Contact your dealer Gate valves are closed Open gate valves Note Never operate your spa with the gate valves closed Damaged or worn motor bearings Contact your dealer Improper or defective wiring Automatic timer has completed its cycle Contact your dealer Start the cycle again Pump has overheated due to the vents on the equipment door being blocked Clear items away from vents The pump motor is defective Damaged or worn motor bearings Power may be turned off Contact your dealer Contact your dealer Reset power Pump has over heated Let cool for one hour Incorrect or faulty wiring of electrical supply Contact your dealer Switch is off Auto reset after the motor has cooled down House circuit breaker tripped or in OFF position Reset circuit breaker Contact your dealer Motor overload condition Motor overload will reset automatically If problem persists contact your dealer Damaged electrical cord Contact your dealer Pump cord not plugged in Plug pump cord into red receptacle GFCI tripped or in OFF position Reset GFCI xipueddy Appendix LIMITED WARRANTY This limited warranty is effective for Rejuvenation Series spas manufactured after January 1 2013 and is only valid on portable spas delivered in the United States and Canada Cal Spas portab
10. to dissolve too quickly It will cause damage to your spa and will void your warranty Whichever plan you decide on follow it completely and don t take shortcuts It will provide you with clean safe clear spa water with a minimum of effort Spa owners with an ozonator still need to use a chemical sanitizer See page 25 for instructions on usage Using Chlorine as a Sanitizer If you choose to use chlorine as a sanitizer only use granulated chlorine not liquid chlorine Once a week check the chlorine level using either a test strip or a reagent kit See the table on the following page for the ideal range Add one or two tablespoons granulated chlorine to the spa water weekly Note that chlorine dissipation rate will be faster at higher water temperatures and slower at lower temperatures When you add chlorine open all of the jets and run the spa at high speed with the cover open for at least 30 minutes Follow the maintenance schedule on page 26 Testing For Chlorine level Without ozonator With ozonator Bromine level Without ozonator With ozonator Using Bromine as a Sanitizer Bromine is a very effective sanitizer that produces low chemical odors Unlike chlorine it can break down bacteria and other impurities to a safe level with a low burn out rate Bromine is available in both granulated and tablet form Use granulated sodium bromide to establish your bromine base Use tablets to maintain it When
11. F 02 317 Settings Control Filter Cycle Time Filter Cycle Hour Screen Adjustment Adjustment 8 12 www calspas com Electrical Power Efficiency Your new spa comes equipped with an electric heater Following the directions listed below will ensure the most efficient operation NOTE This method is only for spa usage under two hours a week e Keep the spa s operating temperature 5 F below the desired usage temperature when not in use One or two hours before use set the temperature to the desired temperature eds uno O If the spa usage exceeds two hours a week the set temperature should remain at the desired usage temperature The air venturis should be used sparingly When open water temperature drops quite rapidly and can also dissipate chemicals Allowing the water temperature to lower more than 10 F below the desired usage temperature and reheating it prior to usage will cause the heater to operate longer than it normally would maintaining the desired temperature Doing this will increase your operating cost and makes your heater work more than necessary Jets The jets in your spa are adjustable Rotating the face of an adjustable jet will increase or decrease the amount of water flow through the jet See example shown below Rejuvenation Series Spas 2 17850001131 Rev A www calspas com Operating Your Spa 8 Adjustable Th
12. Filter PLUSC2125038S I a FILXXXXXXXX Pure Cure UV Water Sanitizer Drain Super Hi Flo Suction Germicidal UV lamp T515 21 2 Black 640 3581LGV nai V amp 75 5 PLU21400146 Rubber O ring D24 5 LIT16000384 F O Y Recess Pillow Black ACC01401101 Ballast UV 3 LIT16000382 F O Y Skim Filter Black asi The complete selection of replacement cabinets for all models is very extensive and too lengthy for this owner s manual See your Cal Spas deal to order replacement panels for your spa or call 1 800 CAL SPAS Size spa models Taper and type 3 5151 1 Gray COV6484BAS42G1 0 64 x 84 4 to 21 2 Basic Rust COV6484BAS42R1 0 REJ 515L 3 i Slate COV6484BAS42S1 0 The basic spa cover is designed with a tapered height Ir Basic angling downward from four inches in the center to 4 1 0 Ib foam two and a half inches on the sides to drive off rain Ji l 2 9 and prevent water from pooling Filled with 1 Ib foam 2 www calspas com Troubleshooting Symptom System Power Problems System does not work Control pad and spa equipment do not operate The spa does not turn off Control panel displays a message GFCI breaker trips repeatedly Heat Problems Spa does not heat Spa gets warm but does not get hot Spa gets too hot Possible Causes Power is turned off No electrical power to spa Possible Solutions Reset spa Turn on or re
13. Rejuvenation series spa Spas sold as limited production models have their own warranties which are not covered in this manual Spa owners who purchased a limited production spa should have received a written warranty specific to their model Tf you did not receive a written warranty with your spa contact the dealer or seller Any warranty or offer not in writing is not valid and will not be honored by LMS Warranty Registration Easy Online Registration Registering your new Cal Spas product is quick and easy It is important that you register your Cal Spas product as soon as possible By taking just a few quick minutes to register you can enjoy product alerts more efficient support and quicker service Register now it s fast and it s easy 1 Go to www calspas com warranty 2 Fill in your information and click Send Warranty Info Locating the product serial number The serial number of your spa is located on a metal plate attached to the inside of the door for the equipment area You will need this number to properly register your spa and activate coverage Write this information in the space provided below Spa Model Spa Serial Number Date Purchased Date Installed Dealer s Phone Number Dealer s Address LTR50001131 Rev A 1 2 13
14. WW W C alspas com Owner s Manual United States and Canada wie Cal Spas Home Resort s i x _ l Li Preparing for Your New Portable Spa OZondtor ico iua v posce Pa Ee ada E Rd 25 Pre Delivery 3 Filter Cleaning 5 4 x aw 4 OE REOR XR 25 Planning the Best Location 3 Maintenance Schedule 26 Preparing a Good Foundation 4 Troubleshooting Water Clarity Problems 27 240 Volt Electrical Installation 5 Cleaning and Maintenance Testing the GFCI Breaker 5 Removing and Reseating the Pillows 28 GFCI Wiring Diagram 6 Spa COVOF 28 Filling and Powering Up Your Portable Spa 7 Draining Your Portable Spa 29 Priming the 9 Jet Removal and Replacement 29 Operating Your Spa Cleaning and Replacing the Filter 30 BP500 Electronic Control Operation 10 Vacation 30 Electrical Power Efficiency 19 Cleaning Your 5 30 Jets ois 19 Changing the UV 31 Adjustable Therapy System 20 Appendix Water Clarity Replacement Parts 32 The Key to Clear 21 Troubleshooting 33 Testing and Adjusting Spa Water
15. Waiting Several Seconds LZE NNI 5 Reverts to Original Setting LUCES SG j i E FLTR1 Sets Filter 1 length in hours 3 Selects part of an hour 3 Sets 15 minute increments a UN To next item in Main Menu i 0 Lf AR Main Screen eb bus ILL Waiting several seconds READY _ RANGE FLTR will lose any new Filter 1 Start Time and Run Hours and revert to the previous Filter 1 settings Key 3 A temperature button used for Action 0 Light or dedicated Choose button depending on control panel configuration Setting Preferences This allows you to set the following preferences for system operation TIES 4 MM Change the temperature between Fahrenheit and Celsius e Change the clock between 12 hour and 24 hour display e Turn periodic reminders like CLEAN FILTER on or off 1 Press the WARM button The temperature display will flash 2 Press the LIGHT button six times and the display will read PREF 3 To toggle through the preferences press the WARM button Utilities This menu feature is for system information only and is used mainly for repair and troubleshooting a www calspas com Operating Your Spa x Other Spa Systems Several spa functions operate in the background and require no action or maintenance from you This is for your information only Pumps Press the Jets 1 button once to turn pump 1 on or off and to shift between low and
16. aceable service items such as filters light bulbs pillows jet inserts and filter covers are specifically excluded from the limited warranty Equipment adjustments such as pressure switch adjustments are specifically excluded from this warranty Warranty on Hercules cabinet excludes cabinet surface peeling blistering fading and delamination Disclaimers This limited warranty is made with the express understanding that the spa is not an essential device or medical device as defined under State and Federal 12 www calspas com Law LMS shall not be liable for loss of use of the spa or other incidental or consequential costs expense or damages which may include but are not limited to removal of permanent deck or other custom fixtures or the necessity for crane removal Any implied warranty shall have duration equal of the applicable warranty stated above Under no circumstances shall LMS or any of its representatives be held liable for injury to any person or damage to any property however arising Legal Remedies This limited warranty gives you specific legal rights and you may have other rights which may vary from state to state Customer Service See your Cal Spas dealer for a copy of the applicable warranty details and any questions you may have regarding the warranty coverage on your spa Warranties for Limited Production Models This warranty only covers the Fountain of Youth
17. amp GFCI Four 8 AWG copper wires Testing the GFCI Breaker may result in fire or personal injury and will be the sole responsibility of the spa owner The power supplied to the spa must be on a dedicated GFCI protected circuit as required by NEC 70 with no other appliances or lights sharing the power Use copper wire with THHN insulation Do not use aluminum wire Use the table on the next page to determine your GFCI and wiring requirements Wire runs over 85 feet must increase wire gauge to the next lower number For example A normal 50 amp GFCI with four 6 AWG Copper wires run over 85 feet would require you to go to four 4 AWG copper wires Test the GFCI breaker prior to first use and periodically when the spa is powered To test the GFCI breaker follow these instructions spa should be operating 1 Press the TEST button on the GFCT The GFCI will trip and the spa will shut off 2 Reset the GFCI breaker by switching the breaker to the full OFF position wait a moment then turn the breaker back on The spa should have power again 12 www calspas com eds o qe340d MAN GFCI Wiring Diagram Breaker Box Front View of GFCI Preparing for Your New Portable Spa GRN GROUND BLK LOAD HOT RED LOAD HOT House Breaker Box RED HOT BLK HOT www calspas com 5 O 2 2 J O WHT LOAD NEUTRAL GRN GROUND G
18. anually exit the priming mode the system will automatically return to normal heating and filtering at the end of the priming mode During Priming the Pump The following message will appear on the panel As soon as it appears on the panel push the Jet button once to start the circulation pump Also push the Aux button to turn on the Microsilk pump The pumps will now be running to facilitate priming If the pumps have not primed after two minutes and water is not flowing from the jets in the spa do not allow the pumps to continue to run Turn off the pumps and repeat the process Note Turning the power off and back on again will initiate a new pump priming session Sometimes momentarily turning the Exiting Priming Mode You can manually exit Priming Mode by pressing a Temp button Up or Down Note that if you do not manually exit the priming mode as described above the priming mode will be automatically terminated after 4 5 minutes Be sure that the pump s have been primed by this time www calspas com the priming mode the heater is disabled to allow the priming process to be completed without the possibility of energizing the heater under low fl ow or no flow conditions Nothing comes on automatically but the pump can be energized by pushing the Jet button The circulation pump can be activated by pressing the Light button during Priming Mode pump off and on will help it to prime Do not do this more than fi
19. ash Stains Scale Probable Causes Dirty filter Excessive oils organic matter Improper sanitization Suspended particles organic matter Overused or old water Excessive organics in water Improper sanitization Low pH Chloramine level too high Low pH Bacteria or algae growth Buildup of oils and dirt High pH Low sanitizer level Low pH Low sanitizer level Unsanitary water Free chlorine level above 5 ppm Total alkalinity and or pH too low High iron or copper in source water High calcium content in water total alkalinity and pH too high Possible Solutions Clean filter Shock spa with sanitizer Add sanitizer LIS 493 AA Adjust pH and or alkalinity to recommended range Run jet pump and clean filter Drain and refill the spa Shock spa with sanitizer Add sanitizer Adjust pH to recommended range Shock spa with sanitizer Adjust pH to recommended range Shock spa with sanitizer if problem is visible or persistent drain clean and refill the spa Wipe off scum with clean rag if severe drain the spa use a spa surface and tile cleaner to remove the scum and refill the spa Shock spa with sanitizer and adjust pH Shock spa with sanitizer and maintain sanitizer level Adjust pH Shock spa with sanitizer and maintain sanitizer level Shock spa with sanitizer and maintain sanitizer level Allow free chlorine level to drop below 5 ppm before spa use
20. blocked Many people choose to install a decorative structure around their spa If you are installing your spa with any type of structure on the outside such as a gazebo remember to allow access for service It is always best to design special installations so that the spa can still be moved or lifted off the ground www calspas com eds o qe340d MAN Preparing for Your New Portable Spa gt Preparing Good Foundation Your spa needs a solid and level foundation The area that it sits on must be able to support the weight of the spa with water and the occupants who use it If the foundation is inadequate it may shift or settle after the spa is in place causing stress that could DAMAGE YOUR SPA SHELL AND FINISH Damage caused by inadequate or improper foundation support is not covered by the warranty It is the responsibility of the spa owner to provide a proper foundation for the spa Place the spa on an elevated 3 to 4 30 cm concrete Slab Pavers gravel brick sand timbers or dirt foundations are not adequate to support the spa We strongly recommend that a qualified licensed contractor prepare the foundation for your spa 12 www calspas com If you are installing the spa indoors pay close attention to the flooring beneath it Choose flooring that will not be damaged or stained If you are installing your spa on an elevated wood deck or other structure it i
21. button The temperature display will flash Press Once 2 Press the LIGHT button three times and the display will read TIME 3 Press the WARM and COOL buttons to change the hour Press the LIGHT button to adjust minutes Setting the time of day is important for determining filtration times and other background features 24 hour time display can be set under the PREF menu 12 www calspas com eds uno Operating Your Spa Flip Invert Display 1 Press the WARM button then the LIGHT button four times Press 2 When the display reads FLIP press the WARM button to invert the display Press WARM again to restore the display This can also be done by pressing the FLIP button on the control panel Locking the Control The control can be locked to prevent unwanted use or temperature Press Once adjustments 1 Press the WARM button then the LIGHT button five times until LOCK appears on the display At this point you can lock either the panel or the temperature To lock the temperature To lock the panel Press the WARM button The display will show 2 Press the WARM button The display will show TEMP TEMP Press the WARM button The display will show Press the LIGHT button The display will show OFF PANL Press the WARM button The display will show Press the WARM button The control panel will ON The temperature will be locked be locked Locking the te
22. canister Make sure the filter has soaked at least 30 minutes before you install it 7 Letthe spa heat up When the spa has finished priming the heater will activate Put the cover on and let the spa run for two hours 8 Adjust water chemistry After the spa has run for two hours test and adjust the water chemistry See the section on page 21 for instructions on water clarity 2 www calspas com 7850001131 Priming the Pump The pump will not work properly while New spa owners often have difficulty the first time they air is trapped in it Continuing to operate start their spa and the pump fails to prime This can be the pump in this way will cause damage frustrating but these simple instructions can help you Sometimes air can become trapped in the pump while filling the spa You will know this has happened when after you have filled and started the spa the pump does not seem to function You will hear the pump operating but no water will be moving There are two methods of priming the pump Turn the spa on and wait for the following message to appear on the topside display LII IE T EI INL Using the control panel The pump should be left in the off position for 10 to 15 seconds 1 Press the JETS button to turn on the pump and let it run for 10 seconds The pump should be 4 Repeat steps 1 through 4 until water is flowing running in low speed through all the jets a
23. en entering or exiting the spa or hot tub WARNING Do not use drugs or alcohol before or during the use of a spa or hot tub to avoid unconsciousness and possible drowning WARNING Do not use a spa or hot tub immediately following strenuous exercise WARNING Prolonged immersion in a spa or hot tub may be injurious to your health CAUTION Maintain water chemistry in accordance with manufacturer s instructions SAVE THESE INSTRUCTIONS Preparing for Your New Portable Spa Pre Delivery Checklist Most cities and counties require permits for exterior construction and electrical circuits In addition some communities have codes requiring residential barriers such as fencing and or self closing gates on property to prevent unsupervised access to the property by children Your dealer can provide information on which permits may be required and how to obtain them prior to the delivery of your spa Before Delivery Plan your delveryroute Choose a suitable location forthe spa kay a 5 8 concrete slab install dedicated electrical supply Pce spa onsas Connect electrical componens Planning the Best Location Safety First Do not place your spa within 10 feet 3 m of overhead power lines Consider How You Will Use Your Spa How you intend to use your spa will help you determine where you should position it For example will you use your spa for recreational or therapeu
24. erapy System Pump On Off This button allows the user to turn on and off the ATS seat pump Press this button once to turn the pump on Once on the green LED light on the control panel will illuminate indicating that the system is operational To turn off the pump press the PUMP ON OFF button a second time Note The pump must be on prior to operating any other features of this system Pulse Mode This button allows the user to turn the ATS massage control on and off Press the pulse button once to turn on the massage control Once pressed the orange LED in position number 1will light indicating the number one pulse mode Each press of either the up or down button will move the orange LED up or down to the next pulse mode Note Allow one second between each button press Pressing the button quickly may cause improper operation To turn the pulse mode off and return to normal pump operation press the PULSE MODE button a second time Up This button allows the user to cycle up from one through seven massage modes one at a time Each mode offers a different pulsating massage Some modes are faster than others so just cycle through them to find the massage you like best Down This button allows the user to cycle down through all seven massage modes one at a time 12 www calspas com Time Reset Mode Pulse mode will normally run for 15 minutes then automatically shut off For another 15 minutesession
25. et of metal surfaces if each metal surface is permanently bonded by a minimum 8 AWG solid copper conductor to the outside of the Spa s control box Do not permit any external electrical appliances such as lights telephones radios televisions and etc within five feet 1 5 meters of the spa Never attempt to operate any electrical device from inside the spa Replace a damaged power cord immediately Do not bury the power cord Connect to a grounded grounding type receptacle only during spa use may lead to unconsciousness with the possibility of drowning Persons suffering from obesity a medical history of heart disease low or high blood pressure circulatory system problems or diabetes should consult a physician before using the spa Persons using medications should consult a physician before using the spa since some medications may induce drowsiness while others may affect heart rate blood pressure and circulation Failure to perceive heat Failure to recognize the need to exit spa or hot tub Unawareness of impending hazard Fetal damage in pregnant women e Physical inability to exit the spa e Unconsciousness WARNING The use of alcohol drugs or medication can greatly increase the risk of fatal hyperthermia 12 www calspas com psa siuppeou o Read This First WARNING People with infectious diseases should not use a spa or hot tub WARNING To avoid injury exercise care wh
26. hat performs this function is known as the heater pump The heater pump can be either a 2 Speed Pump 1 or a circulation pump If the heater pump is a 2 Speed Pump 1 READY Mode will circulate water every 1 2 hour using Pump 1 Low in order to maintain a constant water temperature heat as needed and refresh the temperature display This is known as polling REST Mode REST Mode will only allow heating during programmed filter cycles Since polling does not occur the temperature display may not show a current temperature until the heater pump has been running for a minute or two Circulation Mode If the spa is configured for 24 hour circulation the heater pump generally runs continuously Since the heater pump is always running the spa will maintain set temperature and heat as needed in Ready Mode without polling In Rest Mode the spa will only heat to set temperature during programmed filter times even though the water is being filtered constantly when in Circulation Mode Ready in Rest Mode READY REST appears in the display if the spa is in Rest Mode and Jet 1 is pressed It is assumed that the spa is being used and will heat to set temperature While Pump 1 High can be turned on and off Pump 1 Low will run until set temperature is reached or 1 hour has passed After 1 hour the System will revert to Rest Mode This mode can also be reset by entering the Mode Menu and changing the Mode Setting Time 1 Press the WARM
27. high speeds if equipped If left running the pump will turn off after a time out period The pump 1 low speed will time out after 30 minutes The high speed will time out after 15 minutes On non circ systems the low speed of pump 1 runs when the blower or any other pump is on If the spa is in Ready Mode Pump 1 low may also activate for at least 1 minute every 30 minutes to detect the spa temperature polling and then to heat to the set temperature if needed When the low speed turns on automatically it cannot be deactivated from the panel however the high speed may be started Circulation Pump The circulation pump will come on when the system is checking temperature polling during filter cycles during freeze conditions or when another pump is on The ozonator will run with the circulation pump during filtration cycles Freeze Protection If the temperature sensors within the heater detect 12 www calspas com a low enough temperature then the pump s and the blower automatically activate to provide freeze protection The pump s and blower will run either continuously or periodically depending on conditions In colder climates an optional additional freeze sensor may be added to protect against freeze conditions that may not be sensed by the standard sensors Auxiliary freeze sensor protection acts similarly except with the temperature thresholds determined by the switch See your dealer for details Clea
28. hout completely draining flushing and thoroughly cleaning the spa and cover first Never mix chemicals together Do not allow chemicals to come in contact with skin eyes or clothing Remove and wash clothing that may have been exposed to chemical contact prior to Bather Load Bather Load is the term used to describe the number of people using a spa combined with the length of usage and the frequency of usage All these factors have a great effect on the spa water The higher the bather load the more chemicals need to be added and a longer filtration time will be needed Recommendations are designed for spas with average bather load 3 to 4 people 15 minutes of usage three 12 www calspas com wearing them again Inhaling or ingesting chemicals will cause serious injury sickness or even death Chemicals must be stored completely out of the reach of children in an area that is well vented cool and dry Failure to provide a proper area for chemical storage may result in serious injury sickness fire explosion and even death Do not store your chemicals inside the equipment area of your spa times a week at 100 degrees If your bather load exceeds these guidelines and you experience water quality problems increase the amount of filtration first go to the next higher filtration number then if water quality is still not adequate consult the advice of your Cal Spas dealer for additional chemical or system rec
29. ion system and prevent the pumps from operating properly If the water level is too low or too high your spa will not operate properly Never fill your spa with soft water Soft water makes it impossible to maintain the proper water chemistry and may cause the water to foam which will ultimately harm the finish of the spa and void your warranty Rejuvenation Series Spas 2 LTR50001131 Rev A www calspas com eds o qe340d MAN Preparing for Your New Portable Spa 4 Turn on power to the spa When the spa is filled to the correct level turn on the power at the GFCI breaker Ensure that the 120V spas are connected to the proper electrical outlet Your spa will perform a self diagnostic check and go into priming mode When the control panel displays PR do the following a Press the JETS button to turn on the pump and let it run for 10 seconds The pump should be running in low speed b Press the JETS buttons again and let the pump run in high speed for 10 seconds C Press the JETS button again to turn off the pump The pump should be left off for 10 to 15 seconds d Repeat steps a through c until water is flowing through all the jets and all air is removed from the plumbing If spa fails to prime there could be an air pocket at the suction side of the pump Follow the priming instructions on page 9 using the bleeder valve 6 Install the filter into the filter
30. le spas are warranted to be free from defects in material and workmanship This warranty starts from date of manufacture and ends either by specified time frame listed below owner transfer relocation or installation of any component other than by manufacturer This warranty extends through the selling dealer to the original purchaser at the original site of installation It does not apply to special offers and events Warranty excludes Designer Series in ground spas Spa Shell Structural Warranted against the loss of water through the spa shell due to defects in materials and 3 years or workmanship Interior Surface Warranted against cracks blisters peeling and delamination of standard acrylic quarite 3 years Altair Plus and Quarite Plus interior surfaces Electrical and electronic equipment Warranted against malfunction due to defects in materials and or workmanship Control box control panel pumps and air blowers 3 years Standard flowthrough heater N A Ozonator 3 years Pure Cure water sanitizer excludes UV lamp 3 years Plumbing All factory installed plumbing and Eliminator Plus Wet Ends warranted against loss of water 3 years due to defects in material and or workmanship Cabinets synthetic fiberglass or wicker Cal Preferred Cal Stone Cal Choice and Cal Wicker panels warranted against 3 years cracking and warping Spa Covers 90 days Labor Applies to replacement of warrantable parts or
31. lified electrician check the electrical service Dirty filter cartridge Clean filter cartridge Gate valves closed Open gate valves Spa cover improperly positioned Filtration time is set too long Align spa cover Reduce filtration cycles especially during summer months Appendix Symptom Water Problems Water is not clean High water consumption Low water stream from the jets No water stream from the jets Water leakage from below the spa Water Pressure Problems Jets surge on and off Jets are weaker than normal or do not work at all Air and Jets Problems No airstream from the jets Light Problems Standard spa light does not work Possible Causes Possible Solutions For all water clarity problems see page 21 Very high evaporation or heavy splashing Running in FILTER mode slow speed Use the cover and refill as necessary Select high speed jets Block wall suctions or skimmer Clean the wall suction skimmer Remove blockage Dirty filter Clean filter and replace Jets are closed Open jets Valves closed Open valves Pump has airlock Remove airlock by priming spa page 9 Jets are closed Open jets Power switched off system off Reset power Pump is defective Contact your dealer Pump fluctuations Check the connections and empty the hoses Water level is too low Jet valves are
32. mical Balance You will need to test and adjust the chemical balance of your spa water Although this is not difficult it needs to be done regularly Depending on your choice of sanitizer you need to test the level of calcium hardness total alkalinity and pH Spa owners with a Cal Clarity II bromine generator also need to check total dissolved solids and phosphates See page 22 for learn how to balance your spa water Filtration Cleaning your filter regularly is the easiest and most effective single thing you can do to keep your water clear A clogged or dirty filter will se the heater and pump to work harder than eed to possibly causing them to fail Rejuvenation Series Sp LTR50001131 Rev A _ Sanitizers kill bacteria an the water clean A low san microbes to grow quickly in th recommend using either chlorin your sanitizer Spa owners with an ozonator also r add sanitizer although their requireme different See page 23 for learn how to use sanitizer Regularity Clear water requires regular maintenance Establish routine based on a regular schedule for your spa water maintenance Maintaining your water quality helps the enjoyment of your spa and extends your spa s life by preventing damage from neglect and chemical abuse See page 26 for the schedule of recommended maintenance 12 www calspas com LIS 493 AA Testing and Adjusting Spa Water Y
33. mpatible Never operate the spa if the suction fitting or filter baskets are broken or missing Never replace a suction fitting with one that is rated less than the flow rate marked on the original suction fitting WARNING To reduce the risk of injury The spa water should never exceed 104 F 40 Water temperatures between 100 F 38 C and 104 F 40 C are considered safe for a healthy adult Lower water temperatures are recommended for young children and when spa use exceeds 10 minutes High water temperatures have a high potential for causing fetal damage during pregnancy Women who are pregnant or who think they are pregnant should always check with their physician prior to spa usage The use of alcohol drugs or medication before or HYPERTHERMIA DANGER Prolonged exposure to hot air or water can induce hyperthermia Hyperthermia occurs when the internal temperature of the body reaches a level 3 F to 6 F above the normal body temperature of 98 6 F or 2 to 4 above 37 While hyperthermia has many health benefits it is important not to allow your body s core temperature to rise above 103 F 39 5 C Symptoms of excessive hyperthermia include dizziness lethargy drowsiness and fainting The effects of excessive hyperthermia may include DANGER Risk of electric shock Install the spa at least 5 feet 1 5 meters from all metal surfaces As an alternative a spa may be installed within 5 fe
34. mperature allows Jets and other Locking the panel prevents the controller from being features to be used but the Set Temperature and used but all automatic functions are still active other programmed settings cannot be adjusted Unlocking the control While pressing and holding the WARM Button press the LIGHT button twice Hold Mode Hold Mode is used to disable the pumps during service functions like cleaning orreplacing the filter Hold Mode will last for 1 hour unless the mode is exited manually Then ex Press AA Press the WARM button The temperature display will flash Press the LIGHT button six times and the display will read HOLD Press the WARM button again and the display will flash HOLDING FOR 0 60 When you are finished press the LIGHT button to return to normal function Press 12 www calspas com Adjusting Filtration Main Filtration Filter cycles are set using a duration Each setting can be adjusted in 1 hour increments Filter Cycle 1 and Filter Cycle 2 if enabled are set to the same duration If Filter Cycle 2 is enabled Filter 12 will appear in the LCD If Filter is disabled Filter 1 will appear Press the WARM button The temperature display will flash Once 2 Press the LIGHT button six times and the display will read FLTR 3 Setthe filter cycle as follows eds uno O Shows flashes start time Sets start hour Selects minutes Sets 15 minute increments
35. n times or by water replacement See the section Water Clarity for more information on cleaning your filter Vacation Care You can leave your spa unattended for up to two weeks if you follow these instructions ALWAYS lock your cover using the cover locks if you plan to be away from home and the spa is filled with water 1 Following the water quality instructions starting on page 22 adjust the pH 2 Shock the water add either chlorine or bromine sanitizer 3 When you return check and adjust the pH and shock the water If you will not be using your spa for longer than 14 days and a spa maintenance service is not available we strongly recommend you drain or winterize your spa Cleaning Your Spa Spa Cover and Pillows Due to the constant punishment your spa cover and pillows receive you should protect them by applying a vinyl and leather cleaner as part of your monthly maintenance plan Use a product that is specifically designed to protect spa covers and pillows from chemical and ultraviolet light damage without leaving an oily residue behind that is normally associated with common automotive vinyl protectants Warning Do not use automotive vinyl protectants on spa covers or pillows These products are generally oil based and will cause severe water clarity issues that are difficult to correct Spa Shell Each time you drain your spa before you refill it you should clean your spa shell with an all purpose cleaner and appl
36. n up Cycle optional When a pump or blower is turned on by a button press a clean up cycle begins 30 minutes after the pump or blower is turned off or times out The pump and the ozone generator will run for 30 minutes or more depending on the system Purge Cycles In order to maintain sanitary conditions secondary Pumps and or a Blower will purge water from their respective plumbing by running briefly at the beginning of each filter cycle Diagnostic Messages Message Meaning Action Required Priming Mode RUN PMPS PURG AIR 42F TOO COLD WATR TOO HOT SFTY TRIP HTR FLOW LOSS Each time the spa is powered up it will enter Priming Mode The purpose of Priming Mode is to allow the user to run each pump and manually verify that the pumps are primed air is purged and water is flowing This typically requires observing the output of each pump separately and is generally not possible in normal operation Water Temperature Is Unknown After the pump has been running for 1 minute the temperature will be displayed Too Cold Freeze Protection A potential freeze condition has been detected or the Aux Freeze Switch has closed and all pumps and blower are actinvated All pumps and blower are ON for at least 4 minutes after the potential freeze condition has ended or when the aux freeze switch opens In some cases pumps may turn on and off and the heater may operate during Free
37. ncing the Calcium Hardness Calcium hardness CH is a measure of the total amount of dissolved calcium in the water Calcium helps control the corrosive nature of the spa s water and is why soft water is not recommended The low calcium content of soft water is very corrosive to the equipment and can cause staining of the spa shell The recommended calcium hardness is 150 200 ppm If the CH is too low add a calcium hardness increaser If the CH is too high dilute the spa water with soft water When the CH is balanced it normally remains stable although adding soft water or very hard water will raise or lower the CH level Too alkaline causes scaling Need to lower the pH level Ideal balance 7 4 Too acidic causes corrosion c Need to raise the pH level Ideal Water Chemistry Testing For Total Alkalinity Calcium Hardness pH 12 www calspas com Ideal Range ppm Minimum Maximum Sanitation Sanitizers kill bacteria and other organic waste by breaking them down to non harmful levels and are filtered out Before you fill your spa you need to decide which chemical sanitizer you wish to use Consult your Cal Spas dealer for the right decision with regards to your lifestyle and spa usage We recommend either bromine or chlorine as your sanitizer Both work well when maintained regularly DO NOT use trichlor Trichlor is very acidic and the hot temperature of the spa causes it
38. nd all air is removed from the plumbing 2 Press the JETS buttons again and let the pump run in high speed for 10 seconds Note If you press the Temp button any time during Priming Mode it will exit that mode and begin 3 Press the JETS button again to turn off the pump Standard Mode Using the bleeder valve 1 Using a Phillips screwdriver remove the front panel from the spa and locate the pump 2 Shut off the power to the spa Close the gate valve on the discharge side of the pump 4 Turn the bleeder valve counter clockwise with a small pair of pliers or a flat head screwdriver until the air has been released from the pump 5 If this is unsuccessful loosen the white union nut on side of the pump with channel locks When air is bled out tighten the nut 6 Turn on power to the spa and press the JETS button If there is still air trapped in the pump repeat steps 2 through 5 until the pump primes B 7 2 C es a pu Rejuvenation Seri LTR50001131 Rev A www calspas com eds o qe340d MAN e Operating Your Spa 8 Operating Your Spa BP500 Electronic Control Operation These instructions will describe features and options that your particular spa may not be equipped with Priming Mode This mode will last for 4 5 minutes or you can manually exit the priming mode after the pump has primed Regardless of whether the priming mode ends automatically or you m
39. o the Wi Fi Networks screen page will appear as BWGSpa XXXXX in the Choose a Network list Note XXXXXX are the last 6 characters in the MAC address of the module ILL i P CREAN ER LTE _ a ys E 9 m It will take several seconds for the wireless connection to the spa to be available To speed up this process a static IP address can be assigned to the iPhone iPod Touch or iPad for the point to point network 1 On the WiFi Networks page touch the blue right arow next to the BWGSpa XXXXXX entry to display the address setup page Touch the Static button under IP Address Enter 169 254 1 2 for IP Address Enter 255 255 0 0 for the Subnet Mask Enter 169 254 1 1 for the Router Touch the Wi Fi Networks button at the top of the page to exit the screen oe Mr dw D Te This address setup only has to be done once Rejuvenation Series Spas 20 LTR50001131 Rev www calspas com Using the app When the app has been installed it will provide you with instant access and conrol of your spa wherever you connect within the spa s Wi Fi range The controls are visually oriented and require little explanation Following are features you can control with the spa app Temperature Set Time of Day Screen Main Controls Screen Screen Time of Day Screen Adjustment M CONTROLS Operating Your Spa Q ri G
40. ommendations Be sure to give them your bather load information Filter Cleaning The filter is the part of your spa that removes the debris from the water and needs to be cleaned on a regular basis to maximize your spa s filtering performance and heating efficiency In addition to spraying off the filter weekly to remove surface debris your filter should be deep cleaned periodically to dissolve scale and particles that get lodged deep within the filter fibers and impede the filtration process Even if the filter looks clean scale and particles can clog the fibers and prevent water from flowing through the filter resulting in the most common spa problem no heat caused by a dirty filter We recommend you clean your filter once a month and replace it once a year or as necessary 1 Remove the filter by turning it counterclockwise unscrewing the bottom threads then pulling it up and out Place the dirty filter into a bucket of water deep enough to cover the filter Add 8 oz of liquid filter cleaner to the bucket of water Note It is a good idea to keep a spare filter to use in the spa while the dirty filter is being deep cleaned This way you can rotate the filters and both will last longer Soak the filter for a minimum of 24 hours Spray the filter with a water hose Spray each pleat carefully Put fresh bromine in the tablet tube if you use it as a sanitizer and twist it back on top of the filter Reinstall the filter Do n
41. ot overtighten Pure Cure Water Sanitizer The Pure Cure water sanitizer is an optional water purification systems installed at the factory It eradicates germs in the water that are resistant to chlorine based chemicals using high intensity UV light The water sanitizer works automatically during the spa s filtration cycle We recommend increasing filtration time setting six hours twice a day See page 11 for setting filtration cycle The water sanitizer is virtually maintenance free Once a year the UV light needs to be replaced See page 31 for instructions However the water sanitizer is not a user serviceable item and maintenance must be performed by a spa technician Have your service technician consult the manufacturer s instruction and service manual Ozonator The ozone generator releases ozone into the spa water You will still need to test for chlorine or bromine and occasionally replenish it to return the sanitizer level to the baseline Set the spa s filtration time four hours twice a day described on page 11 This activates the ozonator and produces the ozone gas Note Filtration time may need to be increased with heavy bather load 2 www calspas com LIS 493 AA Water Clarity 3 Maintenance Schedule Each time you refill the spa Follow the section Filling and Powering Up Your Portable Spa on page 7 Prior to each use Test the spa water using either test strips a reagent test kit Adj
42. ou have two types of testing methods to choose from e The reagent test kit is a method which provides a high level of accuracy It is available in either liquid Water Clarity x or tablet form e Test strips are a convenient testing method commonly used by spa owners Balancing the Total Alkalinity Total alkalinity TA is the measure of the total levels of carbonates bicarbonates hydroxides and other alkaline substances in the water TA can be considered a pH buffer It is the measure of the ability of the water to resist changes in pH level The recommended total alkalinity is 80 120 ppm If the TA is too low the pH level will fluctuate widely from high to low Low TA can be corrected by adding an alkalinity increaser If the TA is too high the pH level will tend to be too high and may be difficult to bring down High TA can be corrected by adding an alkalinity decreaser When the TA is balanced it normally remains stable although adding water with high or low alkalinity will raise or lower the TA level Balancing the pH The pH level is the measure of the balance between acidity and alkalinity If the pH is too low it can cause corrosion of metal fixtures and the heating element Low pH can be corrected by adding a pH decreaser If the pH is too high it can cause scaling by allowing metals or minerals to form deposits and stain spa surfaces High pH can be corrected by adding a pH increaser Bala
43. partially or fully closed Low water Check level on skimmer flap Close or turn off empty cycle if necessary Add water to normal level Open jet valves Filter cartridge is dirty See Cleaning the Filter Air is trapped in the pump Open the air bleed valve on each pump s housing and allow air to bleed out of the system Be sure to tighten each air bleed valve as soon as water starts to flow The suction fittings are blocked Gate valve is closed Air control not open Remove any debris that may be blocking the suction fittings Open gate valves Note Never operate your spa with the gate valves closed Open the control Jet spout opening not fixed properly Check jet spout openings Jet spout opening missing Light bulb has burned out Lighting system is defective Check jets and replace as necessary Replace light bulb Contact your dealer Symptom Pump Problems Pump runs constantly will not shut off Noisy pump Pump turns off during operation Pump has a burning smell while running Pump does not work Possible Causes Problem with circuit board Water level is too low Possible Solutions Contact your dealer Add water to normal level Block wall suctions or skimmer Clean the wall suction skimmer Damaged or worn out motor block Contact your dealer Clogged floor suction or skimmer Clean floor suction or skimmer Leakage
44. s highly recommended that you consult a structural engineer or contractor to ensure the structure will support the weight of 150 pounds per square foot 732 kg m2 To properly identify the weight of your new spa when full remember water weighs 8 33 Ibs per gallon or 1 kg per liter For example an average 8 spa spa holds approximately 500 gallons or 1892 liters of water Using this formula you will find that the weight of the water alone is 4 165 lbs or 1892 kg Combined with the dry weight of the spa you will note that this spa will weigh approximately 5 000 Ibs or 2267 kg when full of water 12 30 cm minimum l distance 1 from edge Rejuvenation Series Spas LTR50001131 Rev 240 Volt Electrical Installation All 240V spas must be permanently connected hard wired to the power supply See the wiring diagram on page 6 These instructions describe the only acceptable electrical wiring procedure Spas wired in any other way will void your warranty and may result in serious injury When installed in the United States the electrical wiring of this spa must meet the requirements of NEC 70 and any applicable local state and federal codes The electrical circuit must be installed by an electrical contractor and approved by a local building or electrical inspector Failure to comply with state and local codes GFCI and Wiring Requirements GFCI Required Wires Required One 40
45. set the GFCI circuit breaker If this does not solve the problem have a qualified electrician check the electrical service The 20 or 30A fuse depending on the system has blown Spa is trying to heat up Contact your dealer Check the temperature setting is in Standard mode Spa is in filter cycle Normal No adjustment necessary Spa is in Standard mode An error may have has occurred Improper wiring to spa or GFCI breaker is defective Check setting See Diagnostic Messages on page 15 for message code meanings Consult with a qualified electrician There is a defective component on the spa Heating mode not selected Contact your dealer See control panel instructions on pages 10 through 14 Water level is too low Add water to correct level No electrical power to spa Turn on or reset the GFCI circuit breaker If this does not solve the problem have a qualified electrician check the electrical service Heater is defective Contact your dealer Gate valve is partially or fully closed Thermostat has been turned down Open gate valves Note Never operate your spa with the gate valves closed Set control panel to a higher temperature Insufficient filtration time Increase filtration time Water level is too low Add water to correct level No electrical power to spa Turn on or reset the GFCI circuit breaker If this does not solve the problem have a qua
46. tic purposes If your spa is mainly used for family recreation be sure to leave plenty of room around it for activity If you will use it for relaxation and therapy you will probably want to create a specific mood around it Plan for Your Environment If you live in a region where it snows in the winter or rains frequently place the spa near a house entry By doing this you will have a place to change clothes and not be uncomfortable Consider Your Privacy In a cold weather climate bare trees won t provide much privacy Think of your spa s surroundings during all seasons to determine your best privacy options Consider the view of your neighbors as well when you plan the location of your spa Provide a View with Your Spa Think about the direction you will be facing when sitting in your spa Do you have a special landscaped area in your yard that you find enjoyable Perhaps there is an area that catches a soothing breeze during the day or a lovely sunset in the evening Keep Your Spa Clean In planning your spa s location consider a location where the path to and from the house can be kept clean and free of debris Prevent dirt and contaminants from being tracked into your spa by placing a foot mat at the spa s entrance where the bathers can clean their feet before entering your spa Allow for Service Access Make sure the spa is positioned so that access to the equipment compartment and all side panels will not be
47. unable to obtain satisfactory customer service from the selling dealer written notification must be given to the LMS Customer Relations Department at 1462 East Ninth Street Pomona CA 91766 within 30 days of the reported failure Proration of Warranty Units determined by the Company to be non repairable will be replaced on a prorated basis with the same or a comparable unit The user will be charged one percent of the purchase cost for each full month of ownership from the date of purchase through the date failure is determined to be non repairable This charge will be waived during the first twelve months of ownership Acts That Will Void This Warranty This warranty is void if the spa has been subject to negligence alteration misuse abuse repairs by non LMS authorized personnel incorrect electrical installation installation by unqualified personnel installation without a permit if required by local codes installation of any component other than by the manufacturer acts of God including but not limited to acts of nature and surrounding environments and any other cases beyond the control of LMS Examples of common acts invalidating this warranty include but are not limited to e Use of spa in a non residential application e Scratches caused by normal use e Operation of spas water temperature out of the normal operating range of 32 F 09C to 118 F 47 89C e Damage caused by incorrect water level low o
48. ust chemical levels as necessary Once a week Test the spa water using either test strips a reagent test kit Adjust chemical levels as necessary If your water source is high in calcium add stain and scale preventer Once a month Deep clean your spa s filter Follow filter cleaning instruction at beginning of this section Every two to four months Drain and clean your spa with a multi purpose cleaner for spas Polish the acrylic surface with a surface protectant for spas Clean and treat spa cover pillows and Cal Select cabinet if equipped with a vinyl cleaner for spas Refill your spa following the section Filling and Powering Up Your Portable Spa on page 7 If you are using the Cal Clarity II Automatic Bromine Generator add new sodium bromide to the water Once a year Replace filter cartridges if the pleats appear frayed If you use an ozonator you will need to replace the ozone cartridge If you use the Cal Pure UV water sanitizer you will need to replace the UV lamp We recommend that your spa water be changed every 4 to 6 months You may find the need to change your spa water more frequently with heavy use When empty your spa should be cleaned with a non abrasive cleaner and then rinsed thoroughly Troubleshooting Water Clarity Problems Problem Cloudy Water Water Odor Chlorine Odor Musty Odor Organic buildup scum ring around spa Algae Growth Eye Irritation Skin Irritation R
49. ve times If the pump s will not prime shut off the power to the spa and call for service Important A pump should not be allowed to run without priming for more than two minutes Under NO circumstances should a pump be allowed to run without priming beyond the end of the 4 5 minute priming mode Doing so may cause damage to the pump and cause the system to energize the heater and go into an overheat condition Once the system has exited Priming Mode the top side panel will momentarily display the set temperature but the display will not show the temperature yet as shown below This is because the system requires approximately 1 minute of water flowing through the heater to determine the water temperature and display it Adjusting the Set Temperature 1 Press the WARM button The temperature display will flash Press 2 Press the WARM COOL buttons to adjust the set temperature When the temperature stops flashing the spa will heatto the new set temperature Once when required The temperature can be set between 60 F and 104 F Setting the Heat Mode 1 Press the WARM button The temperature display will flash Press 2 Press the LIGHT button twice and the display will read MODE 3 Press WARM or COOL to select the heat mode Twice There are two heat modes READY Mode and REST Mode READY Mode In order for the spa to heat a pump needs to circulate water through the heater The pump t
50. verflow etc e Damage caused by extreme weather conditions hot cold etc e Damage caused by dirt sand and calcium e Damage caused by clogged filter cartridges See filter cleaning recommendations in this owner s manual e Damage caused by continued operation of this spa with either a Known or an unknown problem e Damage caused by tri chlor acids chlorine tablets any floating chemical devices or any spa chemicals not authorized by LMS e Damage caused by improper water chemistry High levels of chlorine bromine calcium pH and other excessive chemical levels e Damage caused by direct sunlight Spas should always be covered when not in use e Damage caused as a result of failure to follow operating instructions as defined within this owner s manual e Damage caused by incorrect electrical installation electrical brownout voltage spikes or operation of spa out of voltage range by more than 10 e Spas improperly installed or placed on non approved surfaces For relocating your spa without voiding your warranty contact Customer Service for relocation procedures Warranty Limitations The limited warranty applies only to spas normally used for personal family or household purposes Although shell cracks which are breaks in the shell that go all the way through are covered by this limited warranty cosmetic scratches gouges and crazing are not considered cracks and are not covered Exclusions Repl
51. y a coat of surface protectant Use a low detergent non abrasive cleaner specifically formulated to clean the spa without damaging its acrylic finish Use a non oil based surface protectant that is specifically formulated to protect the spa s finish from the chemicals and minerals associated with normal spa use 12 www calspas com Changing the UV Lamp CAUTION Always turn off power to the spa at the GFCI prior to any maintenance 6 8 Ey To remove the UV lamp 4 Disconnect power 5 Turn water off and open down stream of system to relieve pressure Quartz thimble 7 Ballast See page 32 for part numbers for 8 While holding the lamp end remove the lamp socket 3 from replacement parts the end now exposed 6 Remove the water proof strainer 1 and unscrew the aluminum nut 2 7 Pull out the lamp 4 approximately 2 from the chamber 7 9 Remove the lamp from the chamber 10 Remove the O ring 5 from the end of the quartz thimble 6 11 Remove the quartz thimble To reinstall the replacement UV lamp follow these steps in reverse When replacement UV lamp has been installed conduct a final leak check 1 Restore power to the spa at the GFCT 2 Turn on the pump and let water run for five minutes to check for leaks 2 www calspas com o u euo3ure 4 Suiu 93 5 o Appendix Replacement Parts MED 3 Micro XL Directional
52. you begin with fresh water add 2 ounces of granulated bromide Open all of the jets and run the spa at high speed with the cover open for at least 30 minutes This is your base bromine level as the tablets will take a while to dissolve Place three or four bromine tablets in your chemical floater Follow the maintenance schedule on page 26 Ideal Range ppm Minimum Maximum 12 www calspas com LIS 493 AA Water Clarity Shocking the Water In addition to using a chemical sanitizer you will periodically need to shock the water Shocking the water helps remove burned out chemicals bacteria and other organic material from your spa s water and improves your sanitizer s effectiveness Do not use chlorinating shock which will damage your spa s jets and pump seals Only use an oxidizer shock It can be used with either chlorine or bromine Chemical Safety sanitizers Add one ounce of oxidizer shock once a week after heavy bather loads or if water has a strong odor Spa must be running with all of the jets on high for 30 minutes with the cover open If necessary repeat oxidizer shock in 30 minute intervals Read and follow all printed instructions listed on bottles and packages Failure to follow chemical directions may result in serious injury sickness or even death Do not exceed chemical dosages as recommended on chemical bottles and packages Never change chemical brands or types wit
53. ze Protection Water is Too Hot One of the water temp sensors has detected spa water temp 110 F 43 3 C and spa functions are disabled Safety Trip Pump Suction Blockage The Safety Trip error message indicates that the vacuum switch has closed This occurs when there has been a suction problem or a possible entrapment situation avoided Note not all spas have this feature Heater Flow Is Reduced There may not be enough water flow through the heater to carry the heat away from the heating element Priming Mode lasts 4 minutes but you can exit it earlier by pressing any Temp button The heater is not allowed to run during Priming Mode NOTE If your spa has a Circ Pump it will turn on with Jets 1 in Priming Mode The Circ Pump will run by itself when Priming Mode is exited None None System will auto reset when the spa water temp is below 108 F 42 2 C Check for extended pump operation or high ambient temp Drain or filter may be covered creating a blockage Clear the blockage and reset by pressing any button on the topside panel Check for low water level suction flow restrictions closed valves trapped air too many closed jets and pump prime Heater start up will begin again after about 1 minute eds uno Q Operating Your Spa amp HTR FLOW FAIL HTR MAY BE DRY WAIT HTR DRY HTR TOO HOT PRES BTTN TO RSET 102F SNSR BAL ANCE
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