Installation Manual
Contents
1. 11 1 BRINE DRAW SLOW RINSE POSITION 11 2 BACKWASH 8 11 3 FAST RINSE 2 20 11 FI 11 SERVIC E ison lodi o 11 12 CLEANING IRON OUT OF THE WATER SOFTENING SYSTEM 12 CHECKING FOR A SALT BRIDGE 2 1 E 12 BREAKING A SALT BRIDGE 12 CLEANING THE INJECTOR AND 0 0 12 TROUBLESHOOTING 13 WATER SOFTENER SYSTEM PARTS LIST LIMITED WARRANTY Tested and Certified by the WQA to NSF ANSI Standard 44 amp 372 for softener performance amp lead free compliance and CSA Page 2 of 18 Water Softener Important Safety Information Read CAUTION Read and follow the information in this manual to minimize the risk of electric sh2. Water Softener Control Start up Procedures Control start up flushing conditioning and programming procedures may be found in the control service manual included with your system Model PRO LOGIC PRO LOGIC 0 75 0 75 ft resin rated drain flow during regeneration 1 7 gpm PRO LOGIC 1 00 1 00 ft resin rated drain flow during regeneration 2 0 gom PRO LOGIC 1 25 1 25 ft resin rated drain flow during regeneration 2 4 gpm PRO LOGIC 1 50 1 50 ft resin rated drain flow during regeneration 2 4 gpm PRO LOGIC 2 00 2 00 ft resin rated drain flow during regeneration 3 5 gpm Control Service Manual Model 2510 Service Manual For replacement copies of these manuals please contact Water Doctors Softener Operation As water enters the softener it passes over a resin bed in a special tank The resin consists of tiny beads of a plastic called styrene These beads attract and hold sodium ions and exchange the sodium for hardness ions when encountered Over time the resin becomes saturated with hardness ions and no longer removes hardness materials The softener goes into a regeneration to flush hardness materials to the drain and refresh the resin with sodium Regeneration is typically programmed to take place in the middle of the night when little or no water is in use Regeneration consists of four cycles 1 Brine Draw Slow Rinse Position Brine Draw is the process in which brine is drawn
3. e Install the softener in a place where water damage is least likely to occur if a leak develops e 120V electrical outlet is needed to plug in the transformer If the outlet is remote up to 100 feet use 18 gauge wire to connect e Always connect the Water Doctors system to the main water supply pipe before the water heater e Install the Water Doctors system where it will not be subject to temperatures outside of the limits stated in the Specification section or to direct sunlight Hardness Setting Municipal Water Water Doctors recommends that you call your local water company to determine your water hardness in grains per gallon and iron in mg l or ppm Well Water Water Doctors recommends that you have your water tested professionally for accurate hardness and iron content Page 6 of 18 Water Softener Installation 1 Turn off gas or electric supply to the water heater 2 Turn off the water supply to pipes to be cut and drain the house water pipes 3 Open both hot and cold faucets 4 Move the softener assembly into installation position sure the installation surface is level and smooth 5 Plumb IN and OUT connections to and from softener e Besure the incoming hard water supply is directed to the INLET port of the valve e valve body of the control is marked with arrows indicating the proper flow direction e Model 2510 connections are illustrated below Outlet Figure 2 e Install all
4. pressure line pressure must be at least 20psi at all times A Remove piston assembly and inspect bore remove foreign material amp check control in various ports A Reset unit to the new capacity B Keep brine tank full of salt at all times Clean it yearly Salt may be bridged If using a salt grid plate ensure refill water is over it C Call Water Doctors find out how to confirm it clean the resin and prevent D Call Water Doctors Check distributors and backwash flow Page 14 of 18 Water Softener Water Softener System Parts List BY PASS amp YOKE IN INSTALLATION KIT A E E ITEM 5 5 TO BE CUT TO 50 125 Qi 9 TOP OF TANK 63 16 1 BELOW TOP OF TANK Figure 5 Page 15 of 18 Water Softener Not Shown See Service Manual Part No CH32842 CH15013 2 Varies by size 60795 00 60002 34 60014 CH16371 60 10329 10330 10332 Varies by supplier Not Applicable Description Brine Tank 4 Brine Well Tank w base Distributor Assembly Air Check Brine Valve Assembly Brine Line Tube Fitting Tube 375 Nut Brass Fitting Sleeve 375 Delrin Fitting Insert 375 Resin Purolite C100 E General Technologies C108D Na Indion 225 NaF See spec sheet for type 8 guantity 2510 Control Valve Assembly Page 16 of 18 Water Softener Tested and Certified by the WQA to NSF ANSI Standard 44 amp 372 for softener performance amp
5. C Improper programming A Iron buildup in line to water conditioner B Iron buildup in water conditioner A Air in water system B Drain line flow control is too large A Fouled resin bed B Iron content exceeds recommended parameters A Assure permanent electrical service check fuse plug pull chain or switch B Check programming and reset as needed A Close by pass valve B Add salt to brine tank and maintain salt level above water level C Clean or replace injectors and screen D Check brine tank fill time and clean brine line flow if plugged E Repeated flushing of the hot water tank is required F Check flow indicator light for flow Remove obstruction from flow meter G Check meter cable connection to timer and meter H Reprogram the control to the proper regeneration type inlet water hardness capacity or flow meter size I Remove and clean any sediment from brine tank and brine valve assembly J Refer to Breaking a Salt Bridge section in manual K Ensure safety float is not stuck L Check that the unit is plumbed correctly M Retest hardness and change settings N Line pressure must be at least 20psi A Check salt usage and salt setting B See problem No 7 C Check programming and reset as needed A Clean line to water conditioner B Clean control and add resin cleaner to resin bed Increase frequency of regeneration A Assure that well system has proper a
6. If there is only a shut off valve near the conditioner inlet close it 2 Relieve water pressure in the conditioner by stepping the control into the backwash position momentarily Return the control to the service position Unplug electrical cord from outlet Disconnect brine tube and drain line connections at the injector body Remove the two injector body mounting screws The injector and brine module can now be removed from the control valve Clean and reassemble 6 replace brine valve a Pull brine valve from injector body also remove and discard O ring at bottom of brine valve hole b Apply silicone lubricant to new O ring and reinstall at bottom of brine valve hole c Apply silicone lubricant to O ring on new valve assembly and press into brine valve hole shoulder on bushing should be flush with injector body 7 Toreplace injectors and screen a Remove injector cap and screen discard O ring Unscrew injector nozzle and throat b Screw in new a injector throat and nozzle be sure they are sealed tightly Install a new screen c Apply silicone lubricant to new O ring and install around oval extension on injector cap 8 Apply silicone lubricant to three new O rings and install over three bosses on injector body 9 Insert screws with washers thru injector cap and injector Place this assembly thru hole in timer housing and into mating holes in the valve body 10 Tighten screws 11 Reconnect brine tube and drain line 12 Retur
7. add warranty d ej NS CUSTOM ENGINEERED WATER SYSTEMS kh 952 WATER DRs INSTALLATION MANUAL WATER SOFTENER SYSTEMS MODELS PRO LOGIC 0 75 PRO LOGIC 1 0 PRO LOGIC 1 25 PRO LOGIC 1 5 PRO LOGIC 2 0 Water Doctors Water Co a Division of HMI Water Specialists 8201 Old Central Ave NE Minneapolis MN 55432 Office 952 928 3737 Fax 763 535 1805 www waterdrs com Water Softener Table of Contents IMPORTANT SAFETY INFORMATION READ ALL e eene eee eene reno nente tetto sanos e tete ense asses eese sese sete n 3 INSTRUCTIONS BEFORE USINQG 4 eee ee ee eese sono o nos 44 04 40444002424 3 SOFTENER ANA TOMY doc 4 55 Ta v 5 FEEDWATER RENTRER UR S 5 POWER isiel O E AT E TEE 5 INSTALLATION an 5 SALT CAPACITY amp EFFICIENCY cccccccccccscecscececececececseececececscececececececececscecececececececececececececeeececececececececececececececesesenens 5 A E E S E E S EEE 6 UNPACKING AND INSPECTION 4 2 teretes nana 6 WHERE TO INSTALL THE SOFTENER ososononononon no o on nane nn nn nn nn sanas 6 HARDNESS SETTING in 6 MINS E B ET TION eter 7 CONTROL START UP 11 SOFTENER OPERATION E
8. dic resin bed cleaning if your iron rating is high Clean the bed at least every six months or more if iron appears in the soft water between cleanings Checking for a Salt Bridge A hard crust or Salt Bridge can form in the lower half of the salt storage tank This can be deceiving because the tank will appear to have plenty of salt but underneath salt has hardened and when the system regenerates water cannot quite reach this level to be made into brine water and salt Breaking a Salt Bridge Take a wooden broom handle and carefully push it down into the salt working it up and down If the tool strikes a hard object be sure it s not the bottom or sides of the tank i s probably a salt bridge Carefully break the bridge with the broom handle Do not pound on the walls of the tank NOTE Salt bridges are typically caused by high humidity or using the wrong kind of salt In humid areas it is best to fill with less salt more often Use only nugget pellet or coarse solar salt with a purity of 99 5 or higher DO NOT use rock block granulated and ice cream making salts or salt with iron removing additives Cleaning the Injector and Screen 1 Turn off water supply to conditioner a If the conditioner installation has a three valve by pass system first open the valve in the bypass line then close the valves at the conditioner inlet and outlet b lfthe conditioner has an integral by pass valve put it in the by pass position
9. e main water supply pipe before water heater Do not expose Water Doctors system to freezing temperatures Water freezing in the system causes equipment damage Do not install in direct sunlight Heat from sun may cause damage Minimum inlet water pressure is 20 psi Maximum inlet water pressure is 125 psi Use pressure reducing valve if necessary Sodium used in the water softening process should be considered as part of your overall dietary salt intake Contact physician if you are on a low sodium diet Use clean water softening salts only at least 99 596 pure Failure to use the correct salt may create a health hazard or maintenance problems Use nugget pellet or coarse solar salts Do not use rock block granulated or ice cream making salts Always keep the salt lid in place unless servicing the unit or replenishing salt CAUTION Do not use with water that is unsafe or of unknown quality Test water periodically to verify that the system is performing satisfactorily Discard small parts remaining after the installation Page 3 of 18 Water Softener Softener Anatomy Figure 1 Valve o r Bypass SO uu Resin Tank Distributor PA Resin Not Shown Brine Valve Assembly od Brine Tank Lid assu iat Brine tank Page 4 of 18 Water Softener Faceplate Controls Specifications Feed water Do not use this system on water that is microbiologically unsa
10. fe or of unknown guality without adeguate disinfection before or after the system Minimum inlet pressure 20 psig Maximum outlet pressure 125 psig Minimum water temperature 34 degrees F Maximum water temperature 110 degrees F Power Voltage 120VAC Frequency 60Hz Power consumption 33 6 Watts Maximum Installation Location Indoors Protect from direct sunlight Minimum ambient temperature 34 degrees F Maximum ambient temperature 122 degrees F Salt Capacity amp Efficiency All Models 400 Ibs 181 Kg The Efficiency Rating of these systems are only valid at the stated salt dosage and maximum service flow rate The Efficiency was determined in accordance with NSF ANSI 44 This unit conforms to ANSI NSF 44 for specific performance claims as verified and substantiated by test data Refer to NSF Compliance Data Insert for further information Contact Water Doctors for additional copies Page 5 of 18 Water Softener Setup Unpacking and Inspection Check the Water Doctors system components for damage or missing parts Where to Install the Softener Consider the following points when determining where to install the water softener e Place the Water Doctors system as close as possible to a sewer drain e Donotinstall the softener where it would block access to the water heater or access to the main water shutoff water meter or electrical panels e Keep outside faucets on hard water to save soft water and salt
11. ing procedure will help re position the media sanitize flush and condition your water softener a Add 1 1 2 ounces of common household bleach to the water in the cabinet brine tank b Following the directions in the Control Service Manual manually advance the softener through each step of regeneration pausing for 10 minutes in each cycle except the Fill cycle see step c c Seethe enclosed Water Softener Performance Data Sheet for the Fill cycle time associated with your model d Repeat step 19a and 19c after any service has been performed on your water softener Page 9 of 18 Water Softener 20 21 22 23 Turn ON the gas or electric supply to the water heater Remove the brine tank cover and add salt into the tank Use only nugget pellet or coarse solar salt with a purity of 99 596 or higher DO NOT use rock block granulated and ice cream making salts or salt with iron removing additives Keep the cabinet cover closed unless servicing or refilling with salt Connect electrical power by plugging the transformer into a 120 volt outlet Figure 5 With the valve In Service manually initiate a regeneration as the final installation step This regeneration will a Fill the brine tank with the appropriate amount of water for the 1st regeneration b Complete the final flushing and conditioning of the water softener c Re classify the resin bed if the bed was disturbed during shipping Page 10 of 18
12. ir eliminator control and check for dry well condition B Ensure drain line flow control is sized correctly A Check backwash brine draw and brine tank fill Increase frequency of regeneration Increase backwash time B Add iron removal from filter or system Page 13 of 18 Water Softener 7 Excessive Water in Brine Tank 8 Salt Water in Service Line 9 Softener Fails to Draw Brine 10 Drain Flows Continuously 12 Loss of capacity A Plugged drain line flow control Brine valve failure Improper programming A Plugged injector system B Improper programming C Foreign material in brine valve D Foreign material in brine line flow control E Low water pressure A Drain line flow control is plugged B Injector is plugged C Improper programming D Line pressure is too low A Foreign material in control A Increased raw water hardness B Brine concentration and or quantity C Resin fouling Future fouling D Poor distribution channeling uneven bed surface A Clean flow control B Clean brine valve C Check programming and reset as needed A Clean injector and replace screen B Check programming and reset as needed C Clean or replace brine valve D Clean brine line flow control E Raise water pressure A Clean drain line flow control B Clean or replace injectors C Check programming and reset as needed D Increase line
13. lead free compliance and CSA B483 1 Page 17 of 18 P N 40997 Rev E 9 27 13
14. n by pass or inlet valving to normal service position Water pressure should now be applied to the conditioner and any by pass line shut off 13 Check for leaks at all seal areas Check the drain seal with the control in the backwash position 14 Plug electrical cord into outlet 15 Set time of day and cycle the control valve manually to assure proper function Make sure control valve is returned to the service position 16 Make sure there is enough salt in the brine tank 17 Start regeneration cycle manually if water is hard Page 12 of 18 Water Softener Troubleshooting 1 Softener Fails To Regenerate 2 Softener Delivers Hard Water 3 Unit Uses Too Much Salt 4 Loss of Water Pressure 5 Loss of Resin Through Drain Line 6 Iron in Conditioned Water A Electrical service to unit has been interrupted B Timer programming bad improper programming A By pass valve is open B No salt in brine tank C Injectors or screen plugged D Insufficient water flowing into brine tank E Hot water tank hardness F Flow meter jammed G Flow meter cable disconnected or not plugged into meter H Improper programming I Plugged brine line or air check J Salt bridge has formed K No water in brine tank L Unit is plumbed backwards M Water hardness has increased or is set incorrectly N Water pressure is too low A Improper salt setting B Excessive water in brine tank
15. nstall rigid drain pipe 10 11 12 13 17 18 19 To adapt a rigid drain pipe to the Water Doctors system do not attach barbed hose fitting to valve Instead plumb rigid tubing directly to the 1 2 male NPT drain fitting Take the other half of the cut hose and attach it to the overflow adapter elbow located on the side of the brine tank Use a hose clamp to hold it in place Locate the other end of the hose at the drain point as shown in Figure 7 Fully open two 2 cold soft water faucets near the water softener Place bypass valve in bypass position 2510 illustrated below Figure 4 Fully open the house main water shutoff valve Observe a steady flow from both faucets opened earlier Slowly turn bypass valve back in the service position Keep soft water faucets open After about 3 minutes open a HOT water faucet for one 1 minute or until all air is expelled then close NOTE If water appears cloudy or has salty taste allow it to run for several more minutes or until clear Close all water faucets Check plumbing work for leaks and fix immediately if any are found Remove the brine tank cover and add water into the tank Although the material used in the manufacturing of this water softener will not contaminate your water supply the softener could become contaminated during shipment and installation The media inside the resin tank may also have become disturbed during shipping The follow
16. ock or personal injury IMPORTANT If you are unsure about installing your Water Doctors water softener contact the Water Doctors helpline or consult a professional plumber IMPORTANT This system must be installed in compliance with applicable state and local codes law and regulations READ Instructions Before Using Before beginning installation read these instructions completely Then obtain all the materials and tools needed for installation NOTE Failure to install the Water Doctors system correctly voids the warranty Perform installation according to state and local plumbing codes Use only lead free solder and flux for sweat solder connections as required by state and federal codes Handle all components of the Water Doctors system with care Do not drop drag or turn components upside down Be sure the floor under the water softening system is clean and level The Water Doctors system uses 120 volt 60Hz electrical power Always use the power cord supplied Plug power cord into an indoor 120 volt grounded outlet Properly ground Water Doctors system to conform with all codes and ordinances Install Water Doctors system in a protected area Be sure electric outlet and transformer do not come in contact with water See Where to Install the Softener in the installation section of the manual Do not attempt to treat water over 110 F with the Water Doctors system Always connect the Water Doctors system to th
17. out of the brine cabinet and passed through the resin in a downward direction This rinses the resin and large amounts of sodium ions replace the hardness ions accumulated during service Slow Rinse After brine is completely removed from the brine cabinet into the resin tank the brine valve closes Water replaces any remaining brine from the resin flushing hardness ions removed from the resin to drain 2 Backwash Position Backwash is a rapid upward flow of water that loosens the resin bed and flushes iron particles dirt and sediments filtered in the bed out to the drain 3 Fast Rinse Position Fast Rinse is a fast flow of water down through the resin tank that follows a Backwash This flushes all remaining brine from the tank and packs the resin bed for softening efficiency 4 Brine Fill Brine is water saturated with large amounts of a salt sodium chloride During brine fill water flows into the salt storage area after each regeneration and dissolves salt During the regeneration process hardness ions on the resin beads are replaced or exchanged for sodium ions from the brine solution 5 Service When the softener is In Service water flows through the system and removes hardness minerals from your water Page 11 of 18 Water Softener Service Cleaning Iron Out of the Water Softening System The Water Doctors system is designed to remove minerals like calcium and magnesium from household water Water Doctors recommends perio
18. plumbing external to the softener per local plumbing codes CAUTION If making a soldered copper installation do all sweat soldering before connecting pipes to the bypass valve Torch heat will damage plastic parts CAUTION When turning threaded pipe fittings onto plastic fittings use care not to cross thread CAUTION Use Teflon tape on all external pipe threads Do not use pipe joint compound CAUTION Support inlet and outlet plumbing in some manner use pipe hangers to keep the weight off of the valve fittings Perform steps 6 9 to install flexible drain hose Skip to step 10 to install rigid drain pipe 6 Find barbed hose fitting in small parts kit Attach barbed hose fitting to the 1 2 male NPT drain outlet 7 length of the hose in half One section will be used as a valve drain hose The remaining section will be used as an overflow hose in Step 11 Page 7 of 18 Water Softener 8 Connect and route the valve drain hose e Use the provided drain hose to attach to the valve drain fitting To keep water pressure from blowing the hose off use a hose clamp to secure 9 Locate the other end of the hose at a suitable drain e Tie or wire the hose in place at the drain point Also provide an air gap of at least 1 1 2 between the end of the hose and the drain point Figure 3 A Adapter overflow elbow B Overflow hose C Valve drain hose Page 8 of 18 Water Softener Use Step 10 to i
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