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l0097f sensit ii fv operation and service manual

1. E Ji MOTOR ROWS 757753323 9552 O er cr MODE SWITCH O J4 J12 AUX INPUTS KEYPAD 7777 mera O SNWNI0I YOLOW NOILYY391443 Cra Figure 8 1 Replacing Program Chip 8 2 CLEANING THE REFRIGERATION UNIT AND SCREENS AMS recommends cleaning the refrigeration unit and screens at least twice a year under normal conditions more often in dusty environments CAUTION Always wear eye protection and gloves when cleaning vendor Condenser fins are sharp Unplug the vendor 2 Remove the cover and the filter If the filter is disposable discard it 3 Remove dust from the condenser fins and coils with a vacuum or stiff brush 4 Remove dust from the outside of the rear screen 5 Remove dust from the inside and outside of the bottom screen 6 Install a new filter 7 Replace the cover 8 Plugin the vendor 8 3 CLEANING THE VENDOR CABINET Clean the vendor cabinet as necessary using mild household cleaners and water Apply the cleaning solution to a cloth or sponge and gently wipe the vendor surfaces to clean 1 Do not use chemicals or solvents These can damage the paint and plastic trim 2 Do not use abrasive cleaners 3 Do not use a water jet 4 Do notlet water or cleaning solutions contact electrical or electronic components 5 Clean the glass front inside and out with a good window cleaner 8 4 CLEANING THE PLASTIC DOOR LINER The door l
2. AMS SENSIT II FROZEN FOOD VENDOR L0097 Rev E 12 0 LIMITED WARRANTY Automated Merchandising Systems Inc AMS warrants this equipment to the Original Purchaser only for a period of one 1 year from the date of shipment to be free under normal use and service from defects in material or workmanship and for three 3 years on the refrigeration unit electronic control board and the two sensor boards The refrigeration unit consists of the compressor fan motors relay and the sealed components of the system Light bulbs glass and painted surfaces are not covered by this warranty Should any part prove defective within the warranty period AMS will repair or replace at its option the defective component AMS will provide normal ground shipment for parts replaced under warranty This warranty does not cover the labor or other costs associated with removal and reinstallation of a defective component All defective components at the option of AMS are to be returned properly packaged freight prepaid to AMS or to the authorized dealer or distributor from whom the equipment was purchased for verification of the defect Prior to returning any parts for replacement the customer is to contact the AMS Service Department at 804 725 6921 for return authorization AMS reserves the right to refuse any collect shipment This warranty applies only if the equipment has been serviced and maintained in strict accordance with the instructions presente
3. 1 Connect the cable connector to the PC serial port leave the 14 plug unplugged at this time see Figure 8 2 Turn on the PC Turn on the vendor To open the program double click on the desktop icon placed there during installation 5 After the program has opened and the vendor is running plug the Y plug into the jack on the side of the control board in the vendor 6 Further choices are described below RON 8 10 4 Toolbar The AMS Utility tool bar is located in the upper left hand of the screen FILE Provides typical Windows type options such as NEW OPEN SAVE PRINTER SETUP and EXIT COMM Use to select what type of task to perform using the AMS Utility software RECEIVE CONFIGURATON is used to download settings from a vendor to save for future use SEND CONFIGURATION is used to upload new settings to a vendor RECEIVE DATA LOGS is used to retrieve four data logs Power Door Temperature and Cooling Collected data will be displayed in the Data Logs block NOTE The cooling log must be active for 30 minutes before cooling data is available RECEIVE AUDIT is used to collect standard information Collected data will be displayed in the Audit Data block SEND FLASH is used to update the software used by the vendor control board electronic transfer of the software eliminates the need to replace chips RECEIVE FLASH is used to download the software used by the vendor control board for other uses electr
4. o e CONTROL BOARD lt x M 3 lt o PROGRAM CHIP CD s r SNNNIOI MNO10W NOUVYJOMJIY WHITE Bie Zu YELLOW V BROWN lt V PURPLE a y GREYI MODE pui SWITCH an MOTOR ROWS AUX INPUTS KEYPAD Il POWER DOWN BEFORE DISCONNECTING ANYTHING MDB DEVICES Figure 9 1 Typical Wiring Diagram Sheet 1 of 4 E 9 1 L0097 Rev E AMS SENSIT II FROZEN FOOD VENDOR CD 9 2 MDB DEVICES HARNESS MOTOR DIST N TRAY 1 NJ TRAY 2 BLU 88 IT BR o RED O 4000 ONIONS IVA bz TRAY_3 E O 3 BLK BRN EH 111 LOW 11H E ER TRAY 4 x BROWN TT HH SY3AIYO 3ounos 09 MOSN3S dW3l HARNESS DEFROST lt p HARNESS DELIVERY SENSOR DET EMIT WINDOW HEAT WINDOW HEATER LINE 1 INTERFACE BOARD Figure 9 1 Wiring Diagram Sheet 2 of 4 AMS SENSIT II FROZEN FOOD VENDOR L0097 Rev E WINDOW HEATER SENSOR VE ZEMI INTERFACE BOARD LINE 1 HARNESS INTERFACE BOARD WINDOW HEATER RELAY BLACK c8 9 TRANSFORMER NEUTRAL HEATER WRE OR LINE 2 FOR 240V HEATER jua VENDORS NEUTRAL OR LINE 2 FOR 240V VENDORS TRANSFORMER ARNESS TRANSFORMER amp USE HARNESS BALLAST HARNESS RED RED POWER DUAL TRANSFORMER BLUE A BLUE A RD l A TE ee
5. 2 VIEW EDIT 3 CLEAR ALL 3 HOME SWITCH 4 DELAYED STOP ENTER SELECTION 5 LETTER NUMBER 6 CONFIGURE L0097 Rev E MDB SETTINGS 1 FORCE VEND 2 NO CHEAT 3 CHANGE BILL 4 HOLD LOST CREDIT 5 MULTI VEND 6 LEVEL2 COIN MECH OPTIONS 1 MESSAGE 2 PRIZE 3 LANGUAGE 1 PRIMARY 2 SECONDARY 3 CREATE CUSTOM 4 PRODUCT SENSOR 5 SPEECH SALES BLOCKING 1 4 SET PERIODS CLOCK SETTINGS 1 TIME AND DATE 2 DAYLIGHT SAVINGS 3 DISPLAY CLOCK 4 12 24 FORMAT FREE VEND 1 VIEW EDIT AUXILIARY OUTPUT 1 VIEW EDIT DATA LOGS 1 TEMPERATURE 2 POWER 3 DOOR SWITCH ENERGYSENSIT 1 ENABLE 2 CLEAR HISTORY 3 SET TEMP CHG 4 SET PATT TIME 5 SET HIST FACT 6 SET DEL TIME 7 LIGHTING 6 7 AMS SENSIT II FROZEN FOOD VENDOR L0097 Rev E 7 0 TROUBLESHOOTING 7 1 OUT OF SERVICE MESSAGE Certain critical errors will disable the vendor When this happens an OUT OF SERVICE message will be displayed If the error is related to the Health and Safety function the OUT OF SERVICE message will be followed by an error code beginning with HS Refer to the section on Health and Safety errors below Please note that if a Health and Safety error occurs any food which may have spoiled should be discarded To get the vendor back in service press the mode Switch on the control board Any errors will be displayed immediately Refer to the list of error codes and explanations below Correct the cause of the error and press 0 to c
6. DEPENDING ON ADJUSTMENT OF LEVELING LEG RIGHT SIDE LEFT SIDE 4 75 120 65 481 12217 29 50 749 301 18 91 480 261 39 00 990 60 16 19 411231 27 75 704 85 35 76 908 33 0 95 24 16 37 10 942 29 095 24 16 S 35 76 908 33 Ec 617 156721 708 177 8 DEPENDING ON ADJUSTMENT OF 29 91 658 06 LEVELING LEG 33 94 86195 120 00 X Ee M FFV OVERALL DIMENSIONS 6 Figure 1 2 FV Cabinet Dimensions For Reference Only 1 2 AMS SENSIT II FROZEN FOOD VENDOR L0097 Rev 116 UNITS Figure 1 3 FV CAPACITY 116 UNITS 5 5 5 5 7 7 7 7 6 6 6 6 6 6 6 6 6 6 6 6 FV 120 UNITS Figure 1 4 FV CAPACITY 120 UNITS 1 3 0097 Rev F AMS SENSIT II FROZEN FOOD VENDOR TYPICAL SLOTS DIAMETER TYPICAL SMALL HELIX TRAY LENGTH SLOT TYPICAL A DIAMETER TYPICAL LARGE HELIX Available Helix Sizes Name P N Pitch Slot Opening Note 22518 04 4 Pitch 3 46 87 8mm 22518 05 5 Pitch 2 91 73 9mm a 22518 07 7 Pitch 2 2 55 8mm 22518 09 9 Pitch 1 77 44 9mm 22518 11 11 Pitch 1 48 37 6mm 22519 04 4 Pitch 3 46 87 8mm 22519 05 5 Pitch 2 91 73 9mm a 22519 07 7 Pitch 2 2 55 8mm 22519 09 9 Pitch 1 77 44 9mm 22519 11 11 Pitch 1 48 37 6mm 22520 04 4 Pitch 3 46 87 8mm Use with 2
7. SA V V s YELLOW YELLOW TO GROUND TO GROUND ARNESS SCREW 3 ARNESS RFI SCREW 4 POWER DIST ON OFF SWITCH FILTER SWITCH EARTH GROUND IT A 4 OR LINE 2 FOR gt IS s gt WHITE OR RIBBED 240V VENDORS eZ AN ARNESS TO GROUND REFRIGERATION SCREW 2 TO GROUND HEATER PAD SCREW 1 RELAY ARNESS DEFROST amp HEATER PAD RELAY HOT_GAS SOLENOID BLACK EVAP RELAY DEFROST N O g RELAY MM s z Figure 9 1 Typical Wiring Diagram Sheet 3 of 4 9 3 L0097 Rev E AMS SENSIT II FROZEN FOOD VENDOR CONDENSOR CHILLER RELAY FAN MOTOR EVAPORATOR FAN MOTOR TO FAN MOTOR HOUSING TO HOT GAS TO COMPRESSOR TO FAN MOTOR SOLENOID HOUSING HOUSING HARNESS DELIVERY SENSOR DETECTOR CONTROL PRIMARY SECONDARY HARNESS DELIVERY SENSOR wa M DETECTOR EMITTER m T LAY bi ju o p NS 338 Si JHARNESS PRODUCT SENSOR DETECTOR HARNESS PRODUCT SENSOR EMITTER SA DETECTOR EMITTER HARNESS TEMPERATURE SENSOR EXTENSION THE FOLLOWING BILL VALIDATORS AND COIN ACCEPTORS ARE APPROVED FOR USE WITH THIS MACHINE MARS VN 2502 U X M TRC 6512 MDB VN4510 COINCO BA32R BA32SA BA30SA 9302 USD G7 01 thru18 CONLUX USLZ 001 OR ANY OTHER MDB COMPLIANT DEVICE FUSE REPLACEMENT 3AG 3 AMP FAST BLOW THIS VENDOR AND OR CERTAIN OF ITS COMPONENTS ARE COVERED BY ONE OR MORE OF THE FOLLOWING U S AND INTERNATIONAL PATENTS AND PATENTS PENDIN
8. Allow only fully trained service technicians to service the vendor if service must be performed with the power on 3 Always keep electrical connections dry Do not place the vendor in or near standing water 4 Never use a worn or damaged power cord 2 2 2 Improper Grounding Some electrical components have a green or green yellow ground wire attached to a grounding point in the vendor If it becomes necessary to remove a ground wire during service note how the wire is attached including the locations of any washers After servicing make sure that the wires and washers are replaced exactly as they were Note that the vendor may appear to work normally without the ground wires but there will be a potential shock hazard from ungrounded components 1 Always test the outlet for proper grounding before plugging in the vendor 2 Always reconnect ground wires after servicing 3 Testthe ground fault circuit interrupter GFCI periodically to insure proper operation 2 2 3 Fan Contact The vendor refrigeration unit is equipped with electric fans which can start automatically These fans are enclosed to prevent accidental contact The electrical power must be disconnected before removing the unit from the vendor 1 Always disconnect power to the vendor before servicing 2 Always keep covers in place 3 Always wear hand and eye protection when servicing the vendor 4 Always keep hair and loose clothing tied back 5 Never ins
9. REFRIGERATED 41 F OR COLDER BER FOOD 5 SLACKED 25 F OR COLDER ES FOOD 4 C FROZEN OR COLDER ee FOOD 18 The H amp S function can be tested to see if it is operating properly by simulating a temperature sensor failure Refer to the next section for testing the Temperature System H amp S 7 3 MACHINE ERROR CODES CAUSES AND SOLUTIONS 7 3 1 Viewing Top Level Error Codes To view top level error codes enter the service mode by pressing the mode switch located at the lower right corner of the control board ACCT DATA will be displayed if there are no errors or an error has been cleared whether corrected or not Ifthe error message has been cleared but the cause has not been corrected the message can be re displayed by briefly turning off the power Use the keypad buttons to perform the following NEXT ERROR to view the next top level error code in memory 1 SUBLVL ERRORS to display any sublevel error codes including MDB devices 0 CLEAR ERROR to erase the error code from memory first correct the error 7 9 2 Viewing Sub Level Error Codes To view the sub level error codes press the 1 key while the top level error code is being displayed Correct the condition which caused the error first then clear the error code by pressing 0 Once all errors are cleared ACCT DATA will be displayed Refer to the next section for a description of error codes their causes and solu
10. Toenter the service mode press the mode switch on the control board refer to Figure 3 1 or the decal inside the access door for the location of the mode switch 2 Using the or keys scroll through the menu to PRICE SETTINGS 3 Press 1 4 Enter the selection for which you want to set the price example 12 5 Press 9 to edit or change the price 6 Enter the price and press to save this price then do one of the three things listed below a To save the selection at this price press again b Press 1 to save all the tray selections at this price C Press 2 to save all the vendor selections at this price 7 The prices as set will be maintained by the vendor even if there is a power failure or if the machine is unplugged however prices will need to be reset if the program chip is changed or if the configuration of motors or trays is changed 8 Using the or keys scroll through the menu or exit the service mode by pressing the mode switch or closing the vendor door 4 3 ON SITE INSTALLATION 4 3 1 Remove the Shipping Boards 1 Split the shipping boards by inserting a crowbar into the slots at either end 2 f necessary lift the vendor to remove the broken boards using properly rated equipment Do not tilt the vendor Do not attempt to lift the vendor with a 2 wheel hand truck 4 3 2 Placing the Vendor in Location 1 Place the vendor within 5 feet of the designated power outlet The power outlet
11. a commitment to safety on the part of all servicing personnel or organizations Only personnel properly trained in vendor servicing should attempt any service to the internal components of the vendor It is important to point out that Automated Merchandising Systems has no control over the vendor once it leaves our factory Maintaining the vendor in a safe condition is the sole responsibility of the owner If you have questions concerning safety or service or would like more information please contact the Automated Merchandising Systems Service Department at 304 725 6921 or e mail info amsvendors com 2 2 SAFETY PRECAUTIONS Below are listed safety precautions and safe practices to follow to avoid injury from selected hazards This list can not possibly cover all hazards therefore please remember to THINK SAFETY FIRST 2 2 1 High Voltage Contact Each vendor is designed to operate on a specific voltage either single phase 115VAC 60Hz or 220 240VAC 50 60Hz depending on the country The voltage is specified on the serial plate refer to Section 1 3 Model Identification High voltage areas include the electrical panel the refrigeration unit and fans and the fluorescent lamps It is important to understand that contact with the high voltage wiring can result in injury or death 1 Always test the outlet for proper voltage polarity and grounding before plugging in the vendor 2 Always disconnect power to the vendor before servicing
12. advantage of new software features Please note that after replacing the chip it will be necessary to reprogram prices and any other variables such as option settings and blocking times that have been changed from the factory settings The motors will need to be reconfigured The Product Sensor option if used will need to be set to Y and if the 1 5 Helix Tray is installed the home switch in tray setup will need to be set to N 1 Disconnect the power to the control board by using the power switch located on the right rail mount above the refrigeration unit power outlet 2 Locate the program chip refer to Figure 8 1 3 Insert a chip removal tool in one of the slots located at the corners of the socket and pry the chip from the Socket Note that the chip has one chamfered corner which corresponds to a chamfer in the socket 4 Press the new chip in place making sure the chamfer is correctly oriented and the wires on the chip line up with the connections in the socket 5 Reconnect the power to the board and check the software revision number which is briefly displayed for several seconds after connecting the power 6 Configure the motors program the prices and re enter any other desired settings Refer to Section 6 0 Service Programming o J J9 POWER PROD SEN DISPLAY CONTROL BOARD A MOLINO er gan tir 58 zi o 1691285 Ozer 3 SINdLNO xnv er PROGRAM CHIP PROGRAM
13. by the changer If the machine fails to vend a selection that has been made pressing the coin return will return the full credit If the Force Vend option is disabled it can also return the full credit before a selection is made If the Bill Changer option is enabled the coin return will return change for bills inserted in the bill validator 3 6 REFRIGERATION SYSTEM 3 6 1 Refrigeration Operation The compressor compresses refrigerant gas which increases the pressure and temperature of the gas As the hot compressed gas passes through the fan cooled condenser it is cooled and condenses to a liquid This fan draws outside air in through a vent in the door bottom through the condenser where it removes the heat and is blown out through a vent in the back of the cabinet This part of the refrigeration system is insulated from the refrigerated part of the cabinet Driven by the pressurized gas entering the condenser the liquid passes through a desiccant dryer and a thermal expansion valve The thermal expansion valve controls the rate at which the liquid refrigerant enters the evaporator Lower pressure in the evaporator allows the liquid to evaporate which lowers its temperature An evaporator fan forces air from the refrigerated part of the cabinet across the evaporator where the air is cooled by transferring heat to the refrigerant The cooled air is returned to the refrigerated part of the cabinet The warmed gaseous refrigerant is
14. for turning some features on and off and for entering messages and data GENERAL VEND These options are more fully explained elsewhere in the manual Please note these features NO CHEAT and HOLD LOST CREDIT are enabled by default The PRIZE box default is zero If your vendor is so equipped turn on the PRODUCT SENSOR using the ENABLE box LANGUAGE Service mode will be displayed in the primary language only Customer messages will scroll the primary language first followed by the secondary MISCELLANEOUS The chiller temperature setpoint when the chiller will run is adjusted here NOTE AMS recommends an H amp S setpoint of 40 for vendors which are vending perishable food MACHINE S N The customer may enter any desired serial number in Machine S N Checking the Use for changer SN box will make the coin mechanism serial number match the machine DELAY SALES Must also be enabled and the time delay entered here in order to delay sales for the items selected at the Product Info screen CLOCK CALENDAR If not current reset the time and day month year ENERGYSENSIT Settings for the power savings program for refrigeration and lighting may be made here and the two programs turned on and off NOTE Setting the chiller setpoint to 40 F enables H amp S and will disable the refrigeration power saving selection The lighting power saving feature is not affected USER MESSAGE may be up to 50 characters including lo
15. leaks Check for a failed evaporator fan motor If it has Healt and safe Shuldown failed replace the evaporator fan motor Evaporator frozen Check evaporator fan switch harness connection Replace evaporator switch Defective temperature sensor Replace temperature sensor Refrigeration problem AMS SENSIT II FROZEN FOOD VENDOR L0097 Rev E 7 6 MACHINE TROUBLE SHOOTING CHART CONTINUED IF A REPLACMENT PART IS NECESSARY PLEASE CONTACT YOUR DISTRIBUTOR Door switch is not working Temperature setting in the control board is set too high Reset temperature setting To Y Melon Connect refrigeration relay harness disconnected Refrigeration unit not running Inoperative Relay Check for low voltage and high voltage Defective refrigeration relay Replace relay equalize then try again Blocked air flow Allow 1 hour for compressor to cool then try again Compressor overheated Defective overload Low line voltage below 103VAC Temperature sensor defective At primary board control board or interface Refrigeration unit runs board constantly Defective chiller rela Refrigerant has been lost Seal leak and replace Major air leak in cabinet Find and repair air leaks 7 5 L0097 Rev E 7 6 AMS SENSIT II FROZEN FOOD VENDOR AMS SENSIT II FROZEN FOOD VENDOR L0097 Rev E 8 0 MAINTENANCE 8 1 REPLACING THE PROGRAM CHIP Occasionally it may be necessary to replace the program chip to take
16. manual may not contain all updates and is subject to revision without notice Please contact our Service Department with your requests or comments AMS SENSIT II FROZEN FOOD VENDOR L0097 Rev AMS SENSIT II FROZEN FOOD VENDOR L0097 Rev 1 0 INTRODUCTION Congratulations on the purchase of your new AMS Sensit II vendor All Sensit II models including Snack Visi Combo Bottle and Food Combo Visi Diner and Milk are versatile high capacity vending machines AMS machines are designed tested and built to provide years of reliable low maintenance service in an indoor environment A fully insulated cabinet DEX data capability and flexible product configuration are just some of the many standard features built into every AMS merchandiser See the table which follows for the capabilities of your new vendor FV FROZEN FOOD VENDOR CAPABILITY TEMPURATURE PROTECTION 75 F 42 F NONE SNACK 24 C TO 5 0 REFRIGERATED 41 OR COLDER Has FOOD 5 C SLACKED 25 F OR COLDER Has FOOD 4 C FROZEN OR COLDER Has FOOD 18 1 1 SENSIT II SYSTEM Your vendor is equipped with the Sensit II system The Sensit Il system is a patented vend sensing system that detects when products fall into the delivery bin Basically a plane of infra red light is created across the top of the delivery bin and the Sensit II system can detect when the light has been blocked by a falling p
17. one is erased Select the message option and the controller will prompt the user to press 1 to change the message or press to exit Tap a key see below to walk through a list of characters for that key Stop at the desired character for about one second and the displayed character is moved over to the end of the new message Continue to select the next character The key definitions are similar to those of telephones and cell phones KEY 0 space O KEY 5 JKL5 KEY 1 amp lt gt 1 KEY 6 MNO6 KEY 2 ABC2 KEY 7 PQRS7 KEY 3 DEF3 KEY 8 TUV8 KEY 4 GHI4 KEY 9 WXYZ9 Pressing the key will backspace through the message removing the last character of the message Pressing the key will save the message saving the message will erase the old message Wait several seconds to return to the options menu or press the mode switch to not save a new message The new message will be displayed when the door is closed the old message will be displayed if a new message was not saved 6 10 2 Prize The factory default is 0 for none The user can set the vendor to give away a free product after a predetermined number of successful vends Enter the number of vends between free vends up to 9999 Setting the number to 0 will disable the prize option AMS SENSIT II FROZEN FOOD VENDOR 6 10 3 Language 6 10 3 1 Primary The user is presented with a menu of available languages The user may choose the primar
18. performance of the vendor 1 2 CURRENT TEMP Displays the actual temperature in the cabinet SETPOINT The user can adjust the refrigeration setpoint in 1 F increments This is the temperature at which the refrigeration system will turn on The refrigeration unit will turn off when the actual temperature is 4 F below the setpoint If the vendor has Health and Safety software and is vending perishable food the temperature must be set to 0 F or below A set point of 1 F is recommended START LOG Begin recording the actual temperature every minute for the first 30 minutes of cooling after the door is closed VIEW LOG View the temperatures recorded in the cooling log The reading number temperature date and time are displayed Press 1 or 2 to scroll up or down through the readings This log will not display until 30 minutes after the log is started TIP To view a temperature history of the previous 2 days use DATA LOGS refer to Section 6 3 5 HEALTH TEST Enabling this will cause the controller to look for any temperature above the Health amp Safety setpoint When this occurs the 15 minute HS1 timer will start and after 15 minutes the vendor will demonstrate compliance with NAMA construction standards by going out of service See Section 8 9 6 DEFROST TIME The interval between the defrost cycles is adjustable between 3 hours and 12 hours More frequent defrosting may be required in more humid enviro
19. receptacle but do not plug into a wall outlet at this time Place the cover over the power cord and the IEC receptacle refer to Figure 8 3 with the open side to the left as shown The cover will help prevent the power cord from being removed Align the holes in the cover with the holes on the back of the machine Reinstall 6 screws through the holes in the cover Do not over tighten the screws Fold the cord once Loop the wire tie around the fold and tighten it Install the wire tie and attached power cord by inserting the locking tab into the hole in the cover Plug the power cord into the power outlet The power should come on in the vendor If the power is on in the vendor test the GFCI as follows press the TEST pushbutton on the GFCI for 1 second to trip the GFCI and shut it off The vendor power should turn off Then press the RESET pushbutton for 1 second to return the GFCI to normal operation The vendor should turn on If the power is not on in the vendor check the GFCI as follows press the TEST pushbutton on the GFCI for 1 second to trip the GFCI and shut it off Then press the RESET pushbutton for 1 second to return the GFCI to normal operation The vendor should turn on If there is no power check the power outlet at the wall If there is power at the outlet check for power at the plug end of the power cord Refer to the operation and maintenance manual troubleshooting section If everything is operational return the ve
20. should be accessible when the L0097 Rev F vendor is in position and the ventilation opening in the back of the vendor must be clear of obstructions 2 Allow at least 4 inches between the wall and the back of the vendor for air circulation 3 Make sure the vendor does not block walkways or exits 4 Do not place the vendor in a location where it can be Struck by vehicles 5 If there is a wall on the right side of the vendor leave 18 to 20 inches between the wall and the vendor This should prevent the door from striking the wall when opened and allow the trays to be pulled out 6 The vendor is designed to meet ADA guidelines for persons in wheelchairs using a parallel approach side of wheelchair adjacent to front of vendor Make sure there is adequate room to maneuver a wheelchair into this position in front of the vendor 4 3 3 Leveling the Vendor For safe operation the vendor must be level 1 Onthe bottom of the vendor are four 4 threaded leveling legs located at the corners of the cabinet and a fifth support screw under the door Before beginning be sure that all five leveling legs are screwed in completely 2 With the door closed and locked check the four main legs and adjust any leg that is not contacting the floor Make sure the support screw under the door is all the way up and is not contacting the floor at this time 3 Place a level on top of the cabinet and check for horizontal from side to side 4 Adj
21. the vendor near the power cord This requirement does not apply to any vendor using 120V service ELECTRICAL SERVICE REQUIREMENT FOR CE COMPLIANCE THIS EQUIPMENT IS INTENDED FOR USE ONLY IN PREMISES HAVING A SERVICE CURRENT CAPACITY OF AT LEAST 100A PER PHASE SUPPLIED FROM A DISTRIBUTION NETWORK HAVING A NOMINAL VOLTAGE OF 400 230V THE USER SHOULD DETERMINE IN CONSULTATION WITH THE SUPPLY AUTHORITY IF NECESSARY THAT THE SERVICE CURRENT CAPACITY AT THE INTERFACE POINT IS SUFFICIENT FOR THIS EQUIPMENT 4 1 4 Requerimiento de Servicio El ctrico para Certificaci n CE El siguiente requerimiento se aplica solamente a los modelo utilicen compresores de Y HP y que muestren la marca CE en la placa de serie Si este requerimiento se aplica a su dispensadora ver una calcoman a con una terminolog a parecida en la parte posterior de la dispensadora cerca del cord n de corriente Este requerimiento no se aplica a dispensadoras que utilizan un servicio de 120V REQUERIMIENTO DE SERVICIO ELECTRICO PARA CERTIFICACION CE ESTE EQUIPO SE PUEDE UTILIZAR SOLAMENTE EN ESTABLECIMIENTOS QUE CONTENGAN UNA CAPACIDAD DE CORRIENTE DE SERVICIO DE POR LO MENOS 100A POR FASE Y SUMINISTRADOS POR UNA RED DE DISTRIBUCION QUE CONTENGA UN VOLTAJE NOMINAL DE 400 230V EL USUARIO DEBERA CONSULTAR CON UNA AUTORIDAD DE SUMINISTRO SI ES NECESARIO PARA VERIFICAR QUE LA CAPACIDAD DE CORRIENTE DE SERVICIO EN EL PUNTO DE INTERFASE ES SUFICIENTE PARA E
22. the refrigerant system 1 Never puncture or cut any component in the refrigeration system 2 Always use licensed service technicians to service the refrigeration system 3 Always wear hand and eye protection when servicing the vendor 2 2 6 Vendor Tipping The empty weight of the vendor is approximately 800 pounds A falling vendor can cause serious injury or death Caution should always be taken to avoid dropping or tipping a vendor 1 Never rock or tip the vendor It must be kept upright for safe operation 2 Never place the vendor in an inclined position such as or with all the legs not on the same horizontal surface 3 Never place the vendor in a moving environment such as on a ship without properly securing it in place 4 Never place the vendor in a location where it may be struck by a vehicle Never transport an unsecured vendor Never attempt to lift or move the vendor by hand Always use lifting equipment with the proper load rating Note that the Specification weight listed is empty weight U 2 2 7 Other Improper Conditions Hazardous conditions can be created by improper use or service of the vendor AMS SENSIT II FROZEN FOOD VENDOR WARNING Do not use electrical appliances including heaters inside the vendor 1 Always reinstall all parts removed during service to their original locations including screws bolts and other fasteners 2 Never make unauthorized modificatio
23. then sucked from the evaporator through an accumulator which traps any liquid refrigerant and allows it to evaporate before entering the compressor The refrigerant is then sucked into the compressor to be compressed completing the cycle 3 6 2 Temperature Control The evaporator fan runs continuously to circulate cooling air within the cabinet A temperature sensor located near the evaporator measures the temperature of air entering the evaporator When this temperature is above the temperature setting in the control the compressor and condenser fan are turned on When the temperature falls to 5 F below the adjustable temperature setpoint the compressor and condenser fan are turned off Refer to Section 6 6 for setting the temperature setpoint AMS SENSIT II FROZEN FOOD VENDOR 3 6 3 Refrigeration Control 1 The refrigeration system is operated through the control board A temperature sensor in the cabinet relays the current temperature to the control If the temperature is above the setting that has been programmed in by the user the control sends a 24VDC signal to the refrigeration relay The energized relay closes to complete the high voltage circuit that powers the compressor and the condenser fan If the compressor should overheat a thermal overload removes power to the compressor until it has cooled The defrost interval can be programmed for 3 to 12 hours in 1 hour increments The recommended factory default setting
24. with the validator and cashless if present Over the past several years the criteria for an unhealthy finding have become more stringent as various reported error conditions such as coin jams were removed from out of service consideration Right now in practical terms the coin mech either has to burn out completely or become disconnected to be considered unhealthy by the VMC s criteria A healthy coin mech going unhealthy should be a rather rare occurrence To help notify patrons and service personnel that the coin mech has become unhealthy the EXACT CHANGE message will be activated This should discourage patrons from inserting paper money unless the prices happen to be in paper money increments Also patrons trying to feed coins into the mech will notice immediately that the coins disappear in the case of a serious coin jam or fall through 6 9 1 7 4 Key For Escrow Return In bill only applications there is no classic coin return button to request return of the last inserted bill As a result when the coin mech is considered unhealthy the key will be treated as equivalent to a coin mech escrow return 6 9 1 7 5 Bill Only Application Notes In a bill only system prices must be restricted to the scaling factor of the bill validator Usually this scaling factor will start from the smallest paper currency unit instead of the smallest coin unit This will limit setting selection prices that would require change maki
25. 1 Test Motors Enter the selection number to be tested or press to see the following options for testing multiple motors 1 JOG ALL All motor positions in the vendor will be tested Each motor will be turned only a very small amount so that products loaded in the vendor will not be dispensed The display will show the number of the motor being jogged or it will show a message that a motor is missing 2 JOG TRAY All motor positions on the selected tray will be tested The display will show the number of the motor being jogged or it will show a message that a motor is missing 3 CHECK JAMMED The control will attempt to run each motor that has caused a jammed motor error The status of the motor will be displayed afterward 6 8 2 Link Motors The user can link adjacent selections of the same product on the same tray The leftmost linked selection is the master selection All other linked selections are vended using the selection number and price of the master selection Linked selections are vended sequentially for better product rotation Entering the selection number of any linked selection will default to the master selection number and the control will vend the next linked selection in the sequence 1 NEW LINK Enter the tray where the motors are to be linked then enter the first and last column numbers left to right to be linked 2 VIEW EDIT The user can view change or delete existing links 3 CLEAR ALL Th
26. 2519 04 2 6 Inch 66mm 22520 05 5 Pitch 2 91 73 9mm Use with 22519 05 Clockwise 22520 07 7 Pitch 2 2 55 8mm Use with 22519 07 See Note 22520 09 9 Pitch 1 77 44 9mm Use with 22519 09 22520 11 11 Pitch 1 48 37 6mm Use with 22519 11 NOTE Pair clockwise helixes with counter clockwise helixes of the same pitch when using dual helix motors Figure 1 5 FV HELIX CAPACITIES 1 4 AMS SENSIT II FROZEN FOOD VENDOR L0097 Rev 2 0 SAFETY 2 1 COMMITMENT TO SAFETY Automated Merchandising Systems Inc is committed to designing and producing a safe product As with all electrical or mechanical pieces of equipment potential hazards exist It is the intent of Automated Merchandising Systems through this manual and service technician training to alert individuals who will be servicing our equipment to these potential hazards and to provide basic safety guidelines To reduce the risk of serious injury or death please read and follow all warnings in this manual It is important that we point out that these warnings are not comprehensive Automated Merchandising Systems can not possibly anticipate all of the ways that service may be conducted nor all of the possible safety hazards that may result from such service Therefore at all times we urge you to beware of hazards such as electrical shock mechanical entrapment and tipping a vendor during movement Automated Merchandising Systems strongly recommends
27. 5 2 Keypad The keypad is located below the display on the front of the door A vending selection is made by keying in the number combination that corresponds to the location of an item in the machine The keypad is also used to enter data when the vendor is in service mode 3 5 3 Changer Location Three screws are installed just below the coin chute These screws mate to the keyhole slots on the back of the changer Refer to Section 4 2 4 Mounting And Connecting Coin Mechanism 3 5 4 Validator amp Debit Card Reader Locations There are two locations that will accept bill validators and debit card readers The lower position meets the guidelines of the Americans with Disabilities Act ADA for 3 2 AMS SENSIT II FROZEN FOOD VENDOR access by handicapped persons Refer to Section 4 2 3 Mounting and Connecting Bill Validators and Card Readers 3 5 5 Coin Box The coin box is located below the changer behind a separate door and is used to hold overflow coins when the changer is full It is removed by tilting slightly and lifting out 3 5 6 Door Switch The door switch is mounted on the back of the door The control uses the door switch to turn off the refrigeration unit when the door is open and to switch from service mode to vend mode when the door is closed 3 5 7 Coin Return Button The coin return button is located next to the coin slot Pressing the coin return button will release bent or irregular coins that are not accepted
28. DB Coin Mechanism On some export models the Mars type Executive Mechanism is supported Please read the coin mechanism manufacturer s literature before proceeding Warning Always disconnect power to the control board before servicing 1 Onthe inside of the main door locate and open the access doors on the left side Locate the white plastic coin chute which leads from the coin slot on the front of the door Below the coin chute are 3 screws which correspond to slots on the back of the changer Do not remove these screws 2 Install the changer by placing the large round opening at the bottom of each slot over a screw head Be AMS SENSIT II FROZEN FOOD VENDOR careful to hold the wiring harnesses in this area out of the way Once each of the round openings are over the screw heads the changer is lowered to engage the narrow portion of the slot with the shank of each screw if the screws are short back out each screw by turn and retry mounting the changer 3 Tighten the mounting screws reference manufacturer s literature 4 Connect the wiring harness to the bill validator if applicable or to the MDB connector from the control board 5 Adjust the white plastic coin chute as required to align the chute with the changer 6 Reconnect power to the control board 4 2 4 Determining Product Loading Before putting the vendor on location it is a good idea to determine the placement of products on the trays Place at
29. ECIFICATIONS 1 2 3 9 1 Transformers 1 4 1 Operating Environment 1 2 3 9 2 RF Filter 1 4 2 Overall Physical Dimensions 1 2 a ali 1 43 Vendor Weight 1 2 ER 1 4 4 Power Requirements 1 2 3 9 5 Power Distribution Harness 1 4 5 Refrigerant Specifications 1 2 3 9 6 Ground 1 4 in Mechani Bill Vali 1 2 6 Coin Mechanisms and Bill Validators 3 10 FUSE AND POWER SWITCH 1 VENDOR CAPACITY 1 2 3 10 1 Fuse AER a 3 10 2 Power Switch T PATENT DISCL RE 1 2 er 3 11 SLIDING DOOR 2 SAFETY 2 1 4 VENDOR PREPARATION AND 2 1 COMMITMENT TO SAFETY 2 1 INSTALLATION 2 2 SAFETY PRECAUTIONS 2 1 4 1 CONFIRMING POWER AT OUTLET 2 2 1 High Voltage Contact 2 1 4 1 1 Checking the Outlet US 8 Canada 2 2 2 Improper Grounding 2 1 4 1 2 Checking the Outlet Outside US amp Canada 2 2 3 Fan Contact 2 1 4 1 3 Electrical Requirements for CE Compliance 2 2 4 Helix Motion and Jamming 2 1 4 1 4 Ban aus El ctrico 2 2 5 Refrigerant Release 2 1 ara Certificacion 2 2 6 Vendor Tipping 2 2 4 1 5 Les Utilites Electriques Necessaire 2 2 7 Other Improper Conditions 2 2 Pour Conformement Aux Regles CE 2 3 TEST STANDARDS 2 2 4 2 VENDOR PREPARATION 2 3 1 ANSI UL 541 Refrigerated Vending Machines 2 2 4 2 1 Inspection DN 2 3 2 ANSI UL 751 Safety for Vending Machines 2 2 4 2 2 ehe Bill 2 3 3 Additional Standards 2 2 alidators and Gard Headers 4 2 3 Mounting and Connecting Coin Mechanism 4 2 4 D ine P Loadi 3 VENDOR SYSTEMS COMPONENTS 3 1 M a 4 2 6 Installing Price Labe
30. ER TO 8 JUMPER TO 7 NOT USED 44 24 4423 INDEX PART DESCRIPTION ar 1 1 4 3 CONDUCTOR PHONE PLUG SOURCE SUCCESTION RADIO SHACK 274 1546 SHIELDED OR RADIO SHACK 274 139 NON SHIELDED RADIO SHACK 276 1538 SOLDER 9 PIN D FEMALE CONNECTOR 1 9 PIN D CONNECTOR HOOD 1 3 CONDUCTOR SHEILDED CABLE 6 ft 1 HACK 1 METAL RADIO 276 1539 NON SHIELDEO BELDEN M 9534 CMG 4C24 UL 108998 SHIELDED OR PHILATHANE ES 243 10 COILED ELECTRONIC CABLE SHIELDED HOOKUP BREADBOARD WIRE 24 Go INSULATED HOOKUP WIRE 1 5 ANY SIMILAR PART OR SOURCE MAY BE USED DRAWING BASED ON 20786 HARNESS CHIP PROGRAMMING Figure 8 2 Harness Chip Programming 8 11 REPLACING THE POWER CORD TOOLS REQUIRED Use this procedure to replace a power cord that is cut split open or is otherwise damaged or is a hazard A Y nut driver gloves and protective eyewear are required REMOVAL AMS SENSIT II FROZEN FOOD VENDOR Move the vendor away from the wall and unplug the power cord from the wall outlet Remove and save the 6 screws attaching the cover refer to Figure 8 3 Unplug the power cord from the vendor as the protective cover is removed Operate the small lever on the wire tie to open the wire tie loop and free the power cord L0097 Rev E 8 5 L0097 Rev E INSTALL 1 2 10 8 6 Plug the new power cord into the vendor s IEC
31. G U S PATENTS 6 041 962 6 145 699 6 202 888 6 384 402 6 520 373 6 708 079 6 794 634 7 191 915 7 246 719 7 343 220 B2 CANADIAN PATENTS 2 329 314 MEXICO PATENTS 230714 OPTIONAL PRODUCT SENSOR ul amp pe co az ul 22554 REV Figure 9 1 Typical Wiring Diagram Sheet 4 of 4 9 4 CA101 CA102 CA103 CA201 CA202 CA203 CA204 CA301 CA302 CA303 CA304 CA305 CA306 CA307 CA308 CA401 CA402 CA403 CA404 CA601 CA602 CA701 CA702 CA703 CA704 CA801 CA1001 CA1002 CB101 CB102 CB103 DA201 DA202 DA203 DA204 DA401 DA402 DA501 DA502 DA503 DA504 AMS SENSIT II FROZEN FOOD VENDOR 10 0 SUPPORTED DEX FIELDS Coin mechanism serial number Coin mechanism model number Coin mechanism software revision Value of cash sales since initialization Number of cash vends since initialization Value of cash sales since last reset Number of cash vends since last reset Value of cash in since last reset Value of cash to the cash box since last reset Value of cash to tubes since last reset Value of bills in since last reset Value of cash in since initialization Value of cash to the cash box since initialization Value of cash to the tubes since initialization Value of bills in since initialization Value of cash dispensed since last reset Value of cash manually dispensed since last reset Value of cash dispensed since initialization Value of cash manually dispensed since initializati
32. L0097 Rev And Where Innovation Is Nothing New AUTOMATED MERCHANDISING SYSTEMS INC SENSIT Il OPERATION AND SERVICE MANUAL Glass Front Vendor Model 39 Frozen Food FV AUTOMATED MERCHANDISING SYSTEMS INC INTERNATIONAL A M S S DE RL DE CV 255 WEST BURR BLVD KM 9 CARR AL CASTILLO NO 8200 KEARNEYSVILLE WV 25430 MPIO DE EL SALTO JAL MEXICO 45680 304 725 6921 Fax 304 725 6983 5233 36 88 07 17 Fax 5233 3 6 88 13 14 www amsvendors com www amsint com mx info amsvendors com servicio amsint com mx L0097 Rev AMS SENSIT II FROZEN FOOD VENDOR TABLE OF CONTENTS Para Title Page 3 5 1 Display 3 5 2 Keypad TABLE OF CONTENTS i 3 5 3 Changer Location 3 5 4 Validator Debit Card Reader Locations TABLE OF FIGURES iii 3 5 5 Coin Er 3 5 6 Door Switch 1 INTRODUCTION 1 1 3 5 7 Coin Return Button 1 1 SENSIT II SYSTEM 1 1 3 6 REFRIGERATION OPERATION 1 1 1 Guaranteed Delivery 1 1 ae someting 1 1 2 Instant Refund 1 1 s 113 Automate Helle Adjustment 1 1 3 6 3 Refrigeration Control 11 4 Additional Benefits 1 1 3 6 4 Refrigeration Removal and installation 12 HEALTH AND SAFETY 1 1 3 7 TRAY RAILS 1 2 1 H amp S Specifications 1 1 1 2 2 H amp S Software 1 1 38 TRAYS 1 2 3 H amp S Protection 1 1 20 Hat 13 MODEL IDENTIFICATION 1 1 3 8 3 Divider 1 3 1 Model Number Breakdown 1 2 3 8 4 Pusher Bar 1 3 2 Serial No and Date Code Breakdown 1 2 39 ELECTRICAL PANEL 14 GENERAL SP
33. NER CLEANING THE GLASS WINDOW LUBRICATION WITH LITHIUM GREASE REPLACING FLOURESCENT BULBS DEFROSTING THE EVAPORATOR COIL TESTING THE TEMPERATURE SYSTEM H amp S PC UTILITY LOADING INSTRUCTIONS Requirements Installation Startup Toolbar Program Screens Software Operation Shutdown Errors ananvann kRA 5 a a 6 5 6 5 6 6 7 1 8 1 8 1 8 1 8 1 8 1 8 2 8 2 2 m m Co CO CO 0 CO amp 0097 Rev F iii L0097 Rev 8 11 REPLACING THE POWER CORD 8 12 STORING THE VENDOR 9 WIRING DIAGRAM 10 SUPPORTED DEX FIELDS 11 OPTIONAL EQUIPMENT 12 WARRANTY TABLE OF FIGURES NUMBER NAME 8 5 8 5 9 1 PAG m Vendor Serial Plate Figure 1 1 Figure 1 2 Figure 1 3 Figure 1 4 Figure 1 5 iv FV Cabinet Dimensions FV Capacity 116 Units FV Capacity 120 Units FV Helix Capacities 5 AMS SENSIT II FROZEN FOOD VENDOR Figure 3 1 Control Board Components Figure 4 1 Tip Over Warning Figure 4 2 False Leg Installation Figure 5 1 Large Product Vending Figure 5 2 Pusher Bar Installation Figure 8 1 Replacing Control Chip Figure 8 2 Harness Chip Programming Figure 8 3 Replacing The Power Cord Figure 9 1 Typical Wiring Diagram Sheets 1 4 PUBLICATION NOTICE L0097F 2436 07 30 10 It is our intent to assist our customers with up to date 4 4 documentation however this
34. STE EQUIPO 4 1 5 Les Utilites Electriques Necessaire Pour Conformement Aux Regles CE Le suivant condition applique seulement a mod le en utilisant v HP compresseur et montrer le CE sur l en s rie plaque Si cette condition s applique votre vendeur vous verrez un decal de m me exprim sur le dos du vendeur pr s du cordon d alimentation Cette condition ne s applique pas au service de 120V d utilisation de vendeur LES UTILITES ELECTRIQUES NECESSAIRE POUR CONFORMEMENT AUX REGLES CE CET EQUIPEMENT NE DOIT UTILISER QUE SUR LES LIEUX AVEC UNE CAPACITE DU COURANT AU MOINS 100A LA PHASE FOURNIE A UN RESEAU DE DISTRIBUTION AVEC UN VOLTAGE NOMINAL DE 400 230V LA PERSONNE QUI SE DETERMINER PENDANT UNE CONSULTATION AVEC L ADMINISTRATION DU SECTEUR S IL FAUT QUE LA CAPACITE DE COURANT AU POINT D INTERFACE EST ASSEZ POUR CET EQUIPEMENT 4 1 L0097 Rev 4 2 VENDOR PREPARATION 4 2 1 Inspection Inspect the vendor carefully for shipping damage prior to signing the carrier s delivery receipt Check for dents on the top or sides of the vendor bent legs broken glass or other damage on the exterior of the machine Check the interior for components that may have been knocked loose or other damage 4 2 2 Mounting and Connecting Bill Validators and Card Readers The AMS vendor will support any NAMA approved Multi Drop Bus MDB bill validator or card reader Please read the device manufacturer s literature before procee
35. TIONS Motor position can be moved sideways for different columns and there are two vertical mounting positions for each horizontal position The lower positions are for small helixes and the upper positions are used for large helixes 1 To remove press down and rearward on the top mounting tab then pull the lower mounting legs out of the mounting slots 2 Reverse the removal procedure to reinstall 5 2 AMS SENSIT II FROZEN FOOD VENDOR 5 10 AVOIDING PRODUCT HANG UPS Avoid large and tall products from hanging up between the tray and the glass by loading them left corner first into the helix The bottom left corner of the package should be in front of the helix to let the helix push the bottom out first refer to Figure 5 1 An incorrect loading may cause the package to fall top first which could lead to a hang up Loading left corner first prevents the product from falling top first Incorrect Correct Figure 5 1 Large Tall Product Vending 5 11 TALL PRODUCT VENDING Place tall narrow products in a column with a pusher bar Pusher bars are installed on the dividers Rotate the bar upward or downward to the desired position It should hold the product upright but not pinch or bind the product 5 12 PUSHER BAR INSTALLATION The pusher bar is an adjustable bar that mounts to the tray divider to keep tall products from falling sideways refer to Figure 5 2 Four pusher bars are provided with the standard glas
36. UP Test Motors Link Motors Delayed Stop Configure MDB MULTI DROP BUS Settings Force Vend No Cheat Change Bill Hold Lost Credit Multi Vend Lev2 Coin Mech Instant Reval Bill and Cash Less Applications MDB Out Of Service Remaining in Service Without Coin Mech Key For Escrow Return Bill Only Application Notes Bill Plus Cash Less Application Notes 5 2 5 2 5 2 5 2 5 2 5 2 5 2 5 2 6 1 6 1 6 1 6 1 6 1 6 1 6 1 6 2 DO QUON ON A C O 6 10 6 10 1 6 10 2 6 10 3 OPTIONS Message Prize Language 6 10 3 1 Primary 6 10 3 2 Secondary 6 10 3 3 Create Custom 6 10 4 6 10 5 6 11 6 12 6 13 6 14 6 15 7 7 1 7 2 7 3 7 3 1 7 3 2 7 3 3 7 4 7 5 7 6 8 1 8 2 8 3 8 4 8 5 8 6 8 7 8 8 8 9 8 10 8 10 1 8 10 2 8 10 3 8 10 4 8 10 5 8 10 6 8 10 7 8 10 8 Product Sensor Speech SALES BLOCKING CLOCK SETTINGS FREE VEND AUXILIARY OUTPUT PROGRAM QUICK REFERENCE TROUBLESHOOTING OUT OF SERVICE ERRORS HEALTH AND SAFETY ERRORS MACHINE ERROR CODES CAUSES AND SOLUTIONS VIEWING TOP LEVEL ERROR CODES VIEWING SUB LEVEL ERROR CODES ERROR CODE CHART CAUSES AND SOLUTIONS CLEARING JAMMED MOTOR ICE FORMATION IN THE CABINET MACHINE TROUBLESHOOTING CHART MAINTENANCE REPLACING THE PROGRAM CHIP CLEANING THE REFRIGERATION UNIT AND SCREENS CLEANING THE VENDOR CABINET CLEANING THE PLASTIC DOOR LI
37. Value of discounted paid vends since last reset Number of discounted paid vends since last reset Value of all free vends since initialization Number of all free vends since initialization Value of all free vends since last reset Number of all free vends since last reset AMS SENSIT II FROZEN FOOD VENDOR L0097 Rev E 11 0 OPTIONAL EQUIPMENT Part No 23282 Kit Candy Pusher The candy pusher is an adjustable bar that mounts to any tray divider to keep tall candies from falling sideways Four of these are provided with the standard glass front vendor Part No 23283 Kit Helix Splitter The helix splitter is a plastic divider that can be inserted into a small helix to divide each coil into two product openings thereby doubling product capacity The helix splitter works best with narrow products such as Life Savers Part No 23284 Kit Cup Rail Small Helix Part No 23285 Kit Cup Rail 4 Helix The cup rail is a flat plastic bar that can be placed inside the helix to provide a flat surface for packages that otherwise do not stay upright when placed in a helix The bar may be installed either vertically or horizontal Part No 20664 Kit Banking Spacer P N 3302 AMS Sensit II Utility CD P N 20786 Harness Chip Programming Load Sensit II software into the vendor configure the vendor software and or download files using the AMS Utility software the cable and the vendor software 11 1 L0097 Rev E AMS SENSIT II FROZEN FOOD VENDOR
38. ating Environment AMS vendors are designed for indoor use only Indoor temperatures must be between 45 F 7 C and 110 F 43 C Maximum temperature for vendors with perishable food is 100 F 38 C The vendor should not be located in an area where it may be subjected to a water jet or rain 1 4 2 Cabinet Physical Dimensions refer to Figure 1 2 39 W x 72 H x 36 D 99 cm x 183 cm x 91 cm 1 4 3 Vendor Weight Approx 738 lbs 335 kg 1 4 4 Power Requirements United States Canada and Mexico 115 VAC 60 Hz International 230 VAC 50 60 Hz Frozen Food FV 10 8 amps 9115 VAC 1242 watts 5 6 amps 9220 VAC 1242 watts 1 4 5 Refrigerant Specifications 34 HP R 404A 19 5 oz 55 kg 1 4 6 Coin Mechanisms and Bill Validators AMS vendors will support all NAMA approved Multi Drop Bus MDB coin mechanisms bill validators and card readers Where applicable it will also support the Executive Mechanism Coin Changer 1 5 VENDOR CAPACITY Capacity depends on configuration refer to Figures 1 3 1 4 and 1 5 on the following pages 1 6 PATENT DISCLOSURE This vendor and or certain of its components are covered by one or more of the following U S and International patents U S 6 041 962 6 145 699 6 202 888 6 384 402 6 520 373 6 708 079 6 794 634 7 191 915 7 446 302 7 343 220 7 742 837 Canada 2 329 314 Mexico 230714 0097 Rev F AMS SENSIT II FROZEN FOOD VENDOR 7217 1833101 73 00 1854 2
39. board based on the intensity of the beam When a product drops into the delivery bin it causes a change in light intensity which is interpreted by the control as a successful vend When servicing the primary sensor be mindful of the emitter and the black detector cells along the top of the board These can be knocked out of alignment or damaged by rough handling The primary and secondary sensors function in an identical fashion however the primary board incorporates various connectionor for temperature control and secondary sensor harnesses If a product sensor is used the sensor on the left end connects to the primary sensor with a single small harness 3 3 2 Secondary Sensor The secondary sensor is located on the right end of the delivery bin when viewing the back of the door The secondary sensor inside a protective cover receives the light emitted from the primary sensor and sends a signal to the control board based on the intensity of the beam When a product drops into the delivery bin it causes a change in light intensity which is interpreted by the control as a successful vend When servicing the secondary sensor be mindful of the emitter and the black detector cells along the top of the 3 1 L0097 Rev board These can be knocked out of alignment or damaged by rough handling The primary and secondary sensors function in an identical fashion however the secondary board is connected to the primary by a singl
40. ce the door switch Clear any obstructions or dirt from around the selection buttons and make sure they Keypad selection button X has been can move freely If proper operation is not NONE depressed more than 2 minutes restored replace the keypad A message has been generated by the changer Press 1 to see changer sub level error codes COMMUN Se rs Check MDB harness connections ommunications error SENSOR SENSOR Sensor error Consult changer manual or manufacturer JAM TUBE JAMMED TUBE Jammed coin tube Clear any obstructions from the coin tube CHK SUM CHECK SUM Check sum error Consult changer manual or manufacturer CHUTE No coins accepted for a Clear any obstructions from the coin chute CHUTE period of time A message has been generated by the bill validator Press 1 for bill validator sub level error codes COMMUN EI AT u Check MDB harness connections ommunications error STK FULL STACKER FULL Stacker is full Empty stacker MOTOR MOTOR Bad stacker motor PRE acceptor manual or manufacturer for JAM BILL JAMMED BILL Bill is jammed Clear any jammed bills from the acceptor CHK SUM CHECK SUM Check sum error _ Consult acceptor manual or manufacturer OPEN BOX OPEN BOX Open box Close the bill box SENSOR SENSOR Sensor error Consult acceptor manual or manufacturer 7 2 AMS SENSIT II FROZEN FOOD VENDOR L0097 Rev E 7 3 3 Error Codes Causes and Solutions Continued Top Level Sub Level Er
41. d The vending machine operator should advertise the special combination prices RESPOND TIME is used to set the number of seconds 20 to 99 the customer has to respond before any remaining credit is returned Set the time to at least 30 if dual languages are scrolled in the display 1 Press to increase the seconds 2 Press to decrease the seconds Press to save the new setting CHANGE is used to change the settings of each group in turn starting with Group 1 GROUP Groups 1 through 10 may be displayed in turn by using the key 0 CLEAR Clears all of the settings in the current group Use this key before changing settings Using CLEAR will not change prices set using SET PRICES 1 EDIT Enter the first selection enter the second selection then enter the discounted price for this grouping Selections can be any combination of tray and column SAVE Press to save the new settings and return to the GROUP display EXIT Returns to the GROUP display without saving any changes 1 EDIT Press to move to the price setting display Enter a new discounted price for this group the group selections are kept intact SAVE Press to save the new price and return to the GROUP display AMS SENSIT II FROZEN FOOD VENDOR EXIT Press to return to the GROUP display without saving any changes NEXT Display the next group EXIT Return to the ValueVend menu 6 8 TRAY SETUP 6 8
42. d Cash Less Applications Sensit II software revision AB allowed running the vendor with no coin mech The changes to allow bill only and bill and cashless applications affect fundamental MDB behavior of the VMC 6 3 L0097 Rev It was decided to make these changes without introducing new layers of option settings The typical customer using a coin based system should not notice any changes except under unusual conditions This section will explain those changes and unusual conditions To simplify the discussion the term healthy will be used to describe a peripheral coin mech bill validator or a cashless device which is present which is communicating normally to the VMC and which has no fatal out of service conditions 6 9 1 7 2 MDB Out of Service Previously the VMC would go out of service if what it determined a critical peripheral became unhealthy Ina coin based system the coin mech was the critical peripheral In a cashless only system the card reader was the critical peripheral Bill only applications were not supported so an unhealthy validator was never sufficient to take the machine out of service In this firmware the machine will only go out of service if at first at least one peripheral becomes healthy then all peripherals become unhealthy 6 9 1 7 3 Remaining In Service Without Coin Mech If a bill validator is present and the coin mech becomes unhealthy the VMC will now continue running
43. d in this service manual and no unauthorized repair alteration or disassembly has been done Any defects caused by improper power source abuse of the product accident alteration vandalism improper service techniques or damage incurred during return shipment due to improper packaging will not be covered by this warranty Likewise any equipment that has had the serial number removed defaced or otherwise altered will not be covered by this warranty AMS reserves the right to make changes or improvements in its products without notice and without obligation and without being required to make corresponding changes or improvements in equipment already manufactured or sold 12 1 12 2
44. d of the adapter into the motor and push the helix back towards the motor until the adapter snaps into place 5 6 HELIX ADAPTER 1 To remove twist the adapter to free its locking tab from the helix 2 Reverse the removal procedure to reinstall The adapter is installed properly when the solid part of the adapter will push the helix in the correct direction 5 7 HELIX EJECTOR The ejector s function is to cause the product to fall sooner and therefore stop the helix sooner This will help retain the next product in the helix coil especially if they are difficult products 1 The helix ejector is pulled off and pressed on the helix by hand 2 The ejector is typically positioned less than half a coil from the end of the helix 3 The fin shaped portion is angled towards the front of the tray 4 The best position and angle for the ejector is determined by vending products 5 8 HELIX ALIGNMENT DEVICE The helix alignment device is installed against the left side of the large helixes to keep them centered in their columns 1 To remove from the underside of the tray use the nose of a pair of pliers to push up on the plastic mounting clips 2 Reposition the helix alignment device on the tray Note that the vertical part is towards the left of the mounting holes and the flat part with the holes goes toward the helix 3 Reinstall by pressing the plastic mounting clips into the mounting holes 5 9 MOTOR POSI
45. ding WARNING Always disconnect power to the control board before servicing 1 On the inside of the main door locate and open the access doors on the left side Locate the white plastic coin chute which leads from the coin slot on the front of the door Above the coin chute are 2 metal plates each fastened to a set of 4 threaded mounting studs which correspond to the mounting holes in the bill validator Either set of mounting studs may be used for a bill validator or card reader The lower mounting position is ADA approved for consumers with disabilities 2 Remove the four nuts that retain the steel cover panel Remove the steel cover panel then press out the plastic cover panel in the escutcheon 3 Refer to the manufacturer s literature for instructions on accessing the mounting holes in your device Place the mounting holes over the threaded studs and reinstall the nuts Some devices may require spacers which are available from AMS Part Number 20258 4 Connect the wiring harness to the MDB harness from the control board If two devices are installed connect the second device to the validator 5 Ifa coin mechanism has been previously installed disconnect it from the control board MDB harness and connect it to the validator or second device if installed 6 Reconnect power to the control board 4 2 3 Mounting and Connecting Coin Mechanism Changer The AMS vendor will support any NAMA approved Multi Drop Bus M
46. e end of the harness farthest away from the connector is position 1 followed by 2 and so on The last set nearest to the wire connector is position 8 Starting at the left side of the tray attach the harness connectors to the motors in order For double columns use the even numbered connection and disregard the odd numbered connection Example If the first column on the left is double width disregard position 1 and attach the connectors for position 2 Each set of connectors has a wide and a narrow connector corresponding to a wide and a narrow tab on the back of the motor 6 Place the correct label in front of each column according to the motor connections used 7 Reinstall the tray 8 Reconnect the harness routing it over the rail and through the back of the column 9 After changing the tray configuration it will be necessary to reconfigure the motor matrix Refer to Section 4 2 6 Configuring Motors 5 4 CHANGING DIVIDERS 1 To remove push rearward on the divider as far as it will go then lift it up and out of the tray 2 Reverse the removal procedure to reinstall 5 5 CHANGING HELIXES 5 1 L0097 Rev Each helix is snapped into an adapter which snaps into the column motor To remove a helix from the column grasp the helix about one turn away from the motor and pull straight out sharply Do not remove the helix adapter if the helix is going to be reinstalled To install a helix insert the en
47. e harness If a product sensor is used the sensor on the right end connects to the secondary sensor with a single small harness 3 4 INTERFACE BOARD The interface board is mounted inside the right rail mount behind the steel panel The interface board is an input output device under the control of the control board The interface board controls the sliding door the defrost functions and the evaporator fan motor 3 5 DOOR 3 5 1 Display The display is located on the front of the door It serves as the interface for using and programming the machine In service mode it displays the active function and parameter values In vend mode it can display the selection entered the price of a selected item and the credit accumulated When the machine is idle it can display the time and a scrolling message When the asterisk key is pressed the display also indicates the chiller status shown in the lower right corner of the temperature display Chiller off due to open door V due to low voltage D Chiller off due to defrost timer Chiller off due to pressure timer Chiller can run subject to temperature set point and EnergySENSIT The number displayed before the sign indicates the 96 of time the compressor has been running in the previous 4 hours In case of multiple reasons for a chiller not running the display will show the foremost reason listed i e door open takes precedence over low voltage 3
48. e vendor 7 3 0097 Rev F AMS SENSIT II FROZEN FOOD VENDOR 7 6 MACHINE TROUBLE SHOOTING CHART IF A REPLACMENT PART IS NECESSARY PLEASE CONTACT YOUR DISTRIBUTOR Symptom Possible Cause Remedy No power from power cord Check power cord outlet or supply 3 0 amp fuse is blown Replace 3 0 amp fuse Fuse harness is not connected to the Gan ecttissdolderhamass back of the fuse holder 3 No power at the control board Power harness is disconnected Reconnect power harness Wie Ber bing souna during Short or cut in the power harness Check continuity through the power harness If ower up or when the service dn ede a is pushed between the transformer and control there is no continuity replace the power board harness Insure primary side of transformer is receiving Ha nn Power at power If there is no 24 VAC on secondary side y replace transformer not configured in the motor Reconfigure the motors Vendor gisplays Pl ase Make Motor jammed Clear jammed motor and clear error code Another Selecnan Clear fault in sensor boards or harness Vend not sensed by sensor Vend not sensed by sensor Eassilecontolboaraarer Credit amount exceeds the highest i Vendor will not pay out coins Validator will not accept bills greater than bill value columns not in use complete cycle connector on the control board connector Check harnesses D Replace defective door switch harness Check for air
49. er outages since last reset Number of power outages since initialization Number of reads since initialization Date of the current read out Time of current read out This terminal interrogator identification Date of the last read out Time of the last read out Last terminal interrogator identification Machine serial number Machine model number Machine build standard VIDTS stage VIDTS revision Decimal point position International telephone country code Currency description Product number Product price Number of products vended since initialization Value of paid products since initialization Number of products vended since last reset Value of paid product sales since last reset Number of discounts since init Value of discounts since init Number of discounts since last reset Value of discounts since last reset Number of free vends since initialization Value of vend token sales since initialization Number of token vends since initialization Value of vend token sales since last reset Number of vend token vends since last reset Value of value token sales since initialization Value of value token sales since last reset Number of value token vends since last reset Value of all paid sales since initialization Number of all paid vends since initialization Value of all paid sales since last reset Number of all paid sales since last reset Value of discounted paid vends since init Number of discounted paid vends since init
50. ert hands or tools into concealed areas 2 2 4 Helix Motion and Jamming Energized vend motors can turn a helix with considerable torque creating a possible entrapment hazard Also turning helixes may eject tools or other objects left on trays A helix that is jammed or caught can store energy as it binds which can cause it to twist or spring outward suddenly even if power is disconnected Use caution when freeing a jammed helix 1 Always disconnect power to the vendor or control board before servicing the vend motors 2 Always check for proper fit when loading products in helixes to avoid jamming 3 Always restrain the helix before freeing a jammed or caught helix 4 Always wear hand and eye protection when servicing the vendor 5 Always keep hands hair loose clothing and tools away from moving parts 2 2 5 Refrigerant Release It should also be noted that releasing refrigerant to the atmosphere is a federal crime and is punishable by law Any service work requiring the system to be opened must be performed by a licensed technician using certified equipment Unauthorized service to the sealed refrigerant System may void the warranty 2 1 L0097 Rev The refrigeration system is pressurized and sealed at the factory Puncturing or cutting any component in the system will cause refrigerant gas and liquid to be propelled out of the system creating an immediate physical hazard Use caution to avoid accidentally opening
51. from purchasing spoiled food H amp S error codes are detailed in Section 7 4 1 3 MODEL IDENTIFICATION When requesting service replacement parts or technical assistance please refer to the vendor Serial Plate refer to Figure 1 1 It is attached inside the door near the upper right corner of the window and is visible from the outside The information contained on this plate is necessary to determine what parts kits or maintenance should be applied to your specific model 1 1 L0097 Rev AMS SUITABLE FOR INDOOR USE MODEL NUMBER AMS XX XXX KEARNEYSVILLE WIAD SERIAL NUMBER XXXX XXXX XX DESIGN R 4040 LISTED lo VOLTS AMPS Figure 1 1 Vendor Serial Plate 1 3 1 Model Number Breakdown refer to Figure 1 1 AMS 39 640 ERS Manufacturer Cabinet Number of Number of Width Trays Selections 1 3 2 Serial Number and Date Code Breakdown refer to Figure 1 1 Sequential Production Number 1234 1678 28 Production Run Number Quarter 1234 Year Example 1234 1678 28 would be translated as sequence number 1234 of production run 1678 manufactured in the second quarter 2 of 2008 The Production Run Number of machines built in the U S starts with the number 1 or any odd number The Sequential Production Number of machines built in Mexico starts with the number 0 or any even number 1 2 AMS SENSIT II FROZEN FOOD VENDOR 1 4 GENERAL SPECIFICATIONS 1 4 1 Oper
52. helpful to raise the front edge of the upper tray as you pull it free 3 When removing a tray it is not necessary to disconnect the tray harness The harness is long enough that it will allow a removed tray to be placed on the floor without having to be disconnected 5 1 2 Installation 1 To install the tray place the tray on top of both rails and slide the tray all the way to the rear It will automatically drop into position Make sure the slack in the harness is draped to the outside of the right rail 5 2 TRAY VERTICAL POSITIONS The trays can be adjusted to different vertical positions in 1 inch increments To reposition a tray use the following steps 5 2 1 Removal 1 Remove the tray for access to the support rails 2 Remove the safety locking screw located at the front of each rail 3 The front of the rail can now be lifted upward and disengaged from the vertical column 4 Pull forward to disengage the rail from the slots at the back of the cabinet 5 Use these same steps for the other side 5 2 2 Installation 1 reinstall the rail in the new position locate the new slots that will be used 2 Push the two tabs at the back of the rail into the new slots 3 Engage the hooked tabs at the front of the rail into the appropriate rectangular holes and pull down Make sure the rail is level Install the safety locking screw in the rail Use these same steps for the other side DAR 7 Reinstall the
53. henever the software is changed 1 TEMPERATURE The temperature log contains temperature measurements taken at half hour intervals over the previous two days The display shows the recording number the recorded temperature and the time and date of the recording The log holds 96 measurements with number 1 being the most recent 2 POWER The power outage log records power failure information The display shows the recording number whether power went ON or OFF the temperature in the cabinet and the time and date of the recording The log holds 10 recordings with number 1 being the most recent 3 DOOR SWITCH The door switch log records door openings and closings The display shows the recording number whether the door was OPENED or CLOSED the temperature in the cabinet and the time and date of the recording The log holds 10 recordings with number 1 being the most recent 6 4 FILL DISPENSE The FILL DISPENSE function allows the user to add coins to the changer or dispense coins from the changer 1 SELECT TUBE 1 5 To dispense coins press 1 through 5 for a 5 tube changer to dispense from tubes 1 5 Tubes are numbered starting with the lowest denomination The control will display the value of the coin being dispensed and the total number of coins in that tube 2 OR INSERT COIN To fill the changer simply drop coins in the coin slot The display will show the value of the coin and the total number of coins in tha
54. iner is made from an ABS plastic This liner should be cleaned with a mild detergent diluted in water Do not use chemical solvents or harsh detergents as these products could crack the liner 8 5 CLEANING THE GLASS WINDOW The inside window is a triple pane sealed glass window The outer window is a single tempered glass pane The inside window is hinged to allow easy cleaning 1 Open the vendor door 2 Operate the latch mounted inside the vendor door which secures the inside window When released the inside window can be swung open on it s hinges 3 Clean both sides of both windows with any good glass cleaner 4 Use a soft cloth a squeegee and or chamois Do not use any solvents chemical or abrasive cleaners on the glass 5 Close and latch the inside window then close the vendor door 8 1 L0097 Rev E 8 6 LUBRICATION WITH LITHIUM GREASE Once a year the door moving parts should be lubricated with grease 1 Apply grease or similar lubricant to the door lock bolt threads and the door hinges as necessary 2 Wipe off excess grease No other lubrication is required 8 7 REPLACING FLOURESCENT BULBS Unplug the vendor from the wall Open the door Open the glass window Turn defective bulb one quarter turn and at both ends at the same time slide out through the slots in bulb sockets Dispose of defective bulb properly 6 Install the new bulb by inserting bulb pins at both ends at the same time thr
55. ing operation 2 When a selection is made the interface board will open the sliding door The column motor will begin to run After several seconds if no product falls in the hopper the motor will be stopped the sliding door will close the credit will be maintained and the customer will be directed to PLEASE MAKE ANOTHER SELECTION 3 When the controller measures a variation in the light intensity during the vend cycle it recognizes that a product has fallen through the light into the hopper The interface board will close the sliding door the controller will stop the vend motor and the credit is removed 4 When the vendor door is opened for loading or service the clear lens on the sensor protective cover can become fogged up particularly in hot or humid locations In these cases the vendor will display SENSIT BLOCKED UNABLE TO VEND until the fogging has cleared usually within minutes after closing the door 3 2 CONTROL BOARD The control board contains a program chip which controls and monitors the vendor DEX and the mode switch used to enter service mode The control board is located in the upper left hand corner of the open vendor door behind an access door See Figure 3 1 3 2 1 Program Chip The program chip contains the software that controls vending and refrigeration refer to Figure 3 1 The software can be upgraded by replacing the chip or by uploading new software through the DEX plug but please
56. is 3 hours The entire cycle lasts approximately 14 minutes and the cabinet temperature will rise slightly during this time When the temperature in the cabinet reaches 5 F cooler than the temperature setting the control de energizes the relay breaking the circuit powering the compressor The control will also shut off the compressor if the door is opened This is to prevent the evaporator from freezing up after drawing in excessive moisture laden air After the compressor has shut down the control will wait until the compressor has been shut down 15 seconds before restarting the compressor The delay allows pressure in the system to equalize 3 6 4 Refrigeration Removal and Installation Removal 1 Disconnect the refrigeration power harness 22610 defrost harness 22642 and refrigeration harness 22637 Remove the refrigeration cover by removing the four screws that attach it to the refrigeration unit and the cabinet Also remove the screw in the P clip that holds all the wires Remove the screws that are in the front lip of the refrigeration unit Pry up the wedge pieces with a large flat screw driver or pry bar Place the prying tool under the bend of the wedge and push the bend up Remove the wedge pieces Pry up wedges 5 Slide the refrigeration unit to the left and pull out Slots for wedge pieces L0097 Rev Installation Slide the refrigeration unit in centered in the opening Line
57. is will delete all current links The prices of the previously linked selections will remain the same as their master selections until new prices are set 6 8 3 Delayed Stop The user can program a delayed stop of up to one full second to allow a motor to continue running after the product has been dispensed The delay can be incremented in tenths of a second 1 ENTER SELECTION Enter the number of the selection to be delayed enter 9 to edit then enter the time in tenths of asecond The decimal point is placed automatically Example Entering 8 will program a delay of 0 8 seconds The user can save the programmed delay to the selection the entire tray or all selections in the vendor Linked selections will use the delay programmed for the master selection 6 8 4 Configure L0097 Rev E The control will find all connected motors in the vendor and display the total number The configuration of connected motors is stored in memory If a configured motor is later found to be missing during a vend an error message will be generated in service mode to alert the service person that the motor is disconnected 6 9 MDB MULTI DROP BUS 6 9 1 Settings The user can select the following settings 6 9 1 1 Force Vend The factory default is N for no If set to Y the customer is forced to make a selection before the control will allow a refund If the selected product cannot be dispensed a full refund can be returned to the cu
58. isplay More detailed sales information is contained in the DEX data This data can be collected with any DEX data collection system 1 HIST VENDS Displays number of vends since initialization of the control board 2 HIST CASH Displays the total sales since initialization of the control board 3 RESET VENDS Displays the number of vends since the last reset 4 RESET CASH Displays the total sales since the last reset 5 HIST SELECTIONS Displays sequential number of paid vends for each individual selection since initialization of the control board Depending on the configuration up to 80 selections may be audited Enter a selection by entering its characters The display will show the total paid count for the selection for 2 seconds At this time another selection may be entered All selections can be accessed this way Press to exit to the Accounting Menu 6 CLEAR VALUES Clears RESET VENDS and RESET CASH 7 SERIAL NUMBER Allows programming of the serial number that will appear in field ID101 in the DEX data The user may also choose to have this programmed serial number used in place of the changer serial number in DEX field CA101 8 RESET CARD Displays the total cashless sales since the last reset 6 3 DATA LOGS The user can review recorded data on vendor temperature power outages and door openings This data is sometimes helpful in diagnosing problems with the vendor These logs are cleared w
59. l the vendor is placed into service mode The synthesizer must be plugged into the DEX plug on the control board The Sensit II utility cable P N 20786 Harness Chip Programming may be used but it must be plugged into a male to male gender adapter Radio Shack 26 231B followed by a null modem adapter Radio Shack 26 264 The serial cable from the DoubleTalk LT is plugged into the null modem adapter The 14 jack from the Sensit Il utility cable is then plugged into the DEX plug on the control board other DEX functions cannot be used while the DoubleTalk LT is plugged in A dedicated cable could also be constructed 6 11 SALES BLOCKING The factory default is N for no The user can define up to four time periods each day during which specified L0097 Rev E selections will be blocked For each time period the user can select which days of the week blocking will be active All or any combination of selections in the vendor can be blocked 1 4 SET PERIODS Enter the number 1 4 of the time period to edit For the selected period enter the time when sales blocking will start then enter the time when sales blocking will end Select the days of the week when the blocking period will be active If a blocking period extends from one day into the next it will be active or inactive based on the day it starts ALL SELECTIONS If the question ALL SELECTIONS is answered YES every selection in the vendor will be blocked f
60. larger lug entry and the ground The reading should be 0 volts If your results vary contact a qualified electrician to correct the outlet wiring before plugging in the vendor Abnormal voltage reversed polarity or improper grounding may cause the vendor to malfunction or create hazardous conditions in the vendor resulting in possible injury damage to the vendor or fire The power cord is shipped in the hopper on the inside of the door The cord is supplied with a standard NEMA 3 wire plug If there are no 3 wire outlets available for powering the vendor a grounding adapter may be used to convert a 2 wire outlet to accept the 3 wire plug The adapter must have a ground tab or wire which must be fastened to the center screw of the outlet When the adapter is installed in the outlet recheck voltage as given above for 103 to 126 volts and also as given above for 0 volts NEVER USE AN EXTENSION CORD WITH THE VENDOR 4 1 2 Checking the Outlet Outside the US and Canada Consult a qualified electrician to check the outlet for proper polarity voltage and grounding Check the serial plate on the side of the door to confirm the vendor is rated for the outlet voltage 4 1 3 Electrical Service Requirement for CE Compliance The following requirement applies only to models using Y HP compressors and displaying the CE mark on the serial plate If this requirement applies to your vendor you will see a similarly worded decal on the back of
61. lear the error code If the error code was generated by an MDB device CHANGER BILL VALIDATOR or CARD READER press 1 to see more detailed sublevel error codes 7 2 HEALTH AND SAFETY ERRORS NAMA specifications for frozen food require that the temperature in the vendor must cool to 0 F within 75 minutes and 25 F for slacked food within 75 minutes of closing the door note that Delayed Sales has no effect on this cool down period This is to allow a recovery period following loading ALL PRODUCTS MUST BE FROZEN PRIOR TO LOADING After this requirement has been met the temperature in the vendor must never get above O F or for slacked foods 25 F for more than 15 minutes For vendors having this software the H amp S function is activated automatically when certain temperatures are set See the following chart Unless otherwise specified by regulatory agencies AMS recommends setting the temperature 1 degree colder than the recommended temperature In the event the internal temperature exceeds the NAMA specifications following the recovery period or during normal operation an error will be generated and the vendor will not allow further sales This protects the consumer from purchasing spoiled product H amp S error codes are detailed in Section 7 3 See the following table for the capabilities of your vendor FFV FROZEN FOOD VENDOR CAPABILITY TEMPURATURE PROTECTION 75 F TO 41 F SNACK 24 C TO 50 NONE
62. least one product in each helix to check for fit 1 Remove the cardboard spacers and ties securing the trays 2 Refer to Section 5 3 for tray vertical adjustments and Section 5 4 for tray column configuration when configuring your vendor to suit your product 3 Make sure the product can slide in and out of the helix easily If the product is too snug it may cause the helix to jam during vending Place it in a helix with a larger opening 4 Likewise if the product is too loose in the helix it may not vend properly Use a helix with the smallest opening that will allow the product to slide in and out freely Refer to Sections 5 6 and 5 7 5 Place tall narrow products in a column with a pusher bar which is an adjustable bar used to push the product to one side of the column 6 Make sure there is adequate clearance between the tops of the packages and the trays above when sliding the trays in and out and when the product is being vended 7 Thisis also a good time to set the position of the helix to make sure the first product is held securely in the helix To do this vend a product from each column The end position of the helix will automatically be set to this position when a product is vended The control stops the helix the instant the sensor detects a product falling in the hopper 8 If desired the position of the other helixes can be set manually by pulling the helix out of the motor rotating it to the same position a
63. ls 3 1 SENSIT II SYSTEM OPERATION 3 1 4 2 7 Setting Press SON IDOL BOARD 3 1 43 ON SITE INSTALLATION se Program Chip 3 1 4 3 1 Remove Shipping Boards 3 2 2 Mode Switch 3 1 4 3 2 Placing the Vendor in Location 3 2 3 DEX Jack 3 1 4 3 3 Leveling the Vendor 4 3 4 False Leg Installation 33 VEND SENSORS 3 1 4 3 5 Initial Power Up and Cool down 3 3 1 Primary 3 1 3 3 2 Secondary 3 1 3 4 INTERFACE BOARD 3 2 3 5 DOOR 3 2 11 w 0 0 03 0 ww TIO TO 2 EDEL ABRAS w w 03 03 w 3 w w AAA 4 2 4 2 4 2 4 2 4 3 4 3 4 3 4 3 4 3 4 3 4 4 ann 5 2 2 5 3 5 4 5 5 5 6 5 7 5 8 5 9 5 10 5 11 5 12 6 1 6 2 6 3 6 4 6 5 6 6 6 7 6 7 1 6 7 2 6 8 6 8 1 6 8 2 6 8 4 6 9 6 9 1 6 9 1 1 6 9 1 2 6 9 1 3 6 9 1 4 6 9 1 5 6 9 1 6 6 9 1 7 6 9 1 7 1 6 9 1 7 2 6 9 1 7 3 6 9 1 7 4 6 9 1 7 5 6 9 1 7 6 AMS SENSIT II FROZEN FOOD VENDOR TRAY ADJUSTMENT AND CONFIGURATION VEND TRAY Removal Installation TRAY VERTICAL POSITIONS Removal Installation TRAY COLUMN ADJUSTMENTS CHANGING DIVIDERS CHANGING HELIXES HELIX ADAPTER HELIX EJECTOR HELIX ALIGNMENT DEVICE MOTOR POSITIONS AVOIDING PRODUCT HANG UPS TALL PRODUCT VENDING PUSHER BAR INSTALLATION SERVICE PROGRAMMING SERVICE MODE ERROR CODES ACCOUNTING DATA DATA LOGS FILL DISPENSE DELAYED SALES TEMPERATURE PRICE SETTINGS Set Prices ValueVend TRAY SET
64. ly within a few minutes of closing the door 1 2 HEALTH AND SAFETY 1 2 1 H amp S Specifications AMS vendors intended for vending perishable food products meet NAMA requirements for frozen food vending machines The NAMA specifications for frozen food product vendors require that the temperature in the vendor must cool to 0 F for frozen and to 25 F for slack within 75 minutes of closing the vendor door or an error will be generated and the vendor will not allow sales note that Delayed Sales has no effect on this cool down period This is to allow a recovery period following loading however all products should be frozen prior to loading After the cool down requirement has been met if the temperature in the vendor exceeds 0 F for more than 15 minutes an error will be generated and the vendor will not allow sales 1 2 2 H amp S Software To meet these requirements all AMS refrigerated food vendors have control software with a built in Health amp Safety H amp S function The H amp S function is activated automatically when the temperature is set to 0 F or below Unless otherwise specified by regulatory agencies AMS recommends setting the temperature to 1 when vending frozen food products 1 2 3 H amp S Protection In the event the temperature exceeds the NAMA specifications following the recovery period or during normal operation an error will be generated and the vendor will not allow sales This protects the consumer
65. mmed the motor s will be displayed as a sublevel error under Motor Jammed Energized vend motors can turn a helix with considerable torque creating a possible entrapment hazard Disconnect power to the vendor or control board before freeing a jammed helix or motor Always restrain or block the helix before freeing a jammed or caught product CAUTION Use caution when freeing jammed product Refer to 2 2 4 Helix Motion and Jamming Clear any jammed products from the indicated vend columns To reset the error first enter service mode refer to Section 6 0 then select Tray Setup refer to Section 6 7 1 Press 1 then then 3 The control will attempt to run the jammed motors If the motor had been taken out of the motor matrix it will be re established in the matrix 7 5 ICE FORMATION IN THE CABINET Ice formation in the cabinet indicates an air leak which allows moist air to continually enter the cabinet and condense near the leak 1 Make sure the seal around the sliding door mates completely with the cabinet door and wedge shapes on each side 2 Make sure the vendor door is properly tightened so that it makes contact with the gasket on all sides 3 Make sure there are no foreign objects interfering with the vend door and the vend door closes properly 7 6 MACHINE TROUBLE SHOOTING CHART The following troubleshooting chart may be used to find quick remedies for electrical and mechanical failures in th
66. nd cannot offer technical assistance for such devices This feature is provided only as a convenience to those users of advanced technical skill who wish to connect such a device to their AMS vendor and have sufficient electronic expertise to do so 1 VIEW EDIT The current setting is displayed and the user can change the setting Enabling the auxiliary output will not harm the vendor or affect the performance of the vendor in any way 6 5 L0097 Rev 6 6 AMS SENSIT II FROZEN FOOD VENDOR AMS SENSIT II FROZEN FOOD VENDOR 6 15 PROGRAM QUICK REFERENCE Programming instructions can also be found on the back of the vend door near the control board SERVICE MODE Open door and press the mode switch on the control board to enter SERVICE MODE Press or to scroll through the functions Return to vend mode by closing the door or pressing the mode switch ERROR CODES 1 SUBLVL ERRORS NEXT SUB ERR 0 CLEAR ERROR NEXT ERROR 0 CLEAR ERROR NEXT ERROR ACCOUNTING DATA 1 HIST VENDS 2 HIST CASH 3 RESET VENDS 4 RESET CASH 5 HIST SELECTIONS 6 CLEAR VALUES 7 SERIAL NUMBER FILL DISPENSE SELECT TUBE 1 5 OR INSERT COIN DELAYED SALES 1 START DELAY 2 CANCEL DELAY 3 SET DELAY 4 CLEAR ALL 5 EDIT SEL NS TEMPERATURE 1 CURRENT TEMP 2 SETPOINT 3 START LOG 4 VIEW LOG PRICE SETTINGS 1 SET PRICES 2 VALUEVEND TRAY SETUP 1 TEST MOTORS ENTER SELECTION OR FOR MULTIPLE 2 LINK MOTORS 1 NEW LINK
67. ndor to its position next to the wall AMS SENSIT II FROZEN FOOD VENDOR CORD EXITING LEFT EXPLODED VIEW Figure 8 3 Power Cord and Protective Cover 8 12 STORING THE VENDOR If the vendor is to be stored without power for longer than a day or two please use the following instructions These instructions are similar to those used to store any freezer 1 Open the vendor door to cause the sliding door to retract 2 Unplug the vendor from the power outlet 3 Remove any food products from the vendor 4 Clean the inside of the vendor using the general directions given in Sections 8 4 and 8 5 5 Leave the vendor door open for a day to allow the interior to thoroughly dry 6 Close the vendor door and lock it to protect the interior 7 the vendor is being moved follow the handling and setup procedures given in Section 4 AMS SENSIT II FROZEN FOOD VENDOR L0097 Rev E 8 7 AMS SENSIT II FROZEN FOOD VENDOR L0097 Rev 9 0 WIRING DIAGRAM SLIDING DOOR MOTOR MOTOR N O BRACKET BRACKET p 2 TO LAMP TO LAMP JET BLUE HARNESS DUAL LAMP T5 WIRING DIAGRAM WIRING SHOWN IS FOR FFV VENDORS ONLY HARNESS SLIDING DOOR MOTOR amp SWITCH DISPLAY KEYPAD ASSEMBLY 123 456 HARNESS Lp 789 DISPLAY dd ec J7 4 POWER PROD SEN CONTACT AMS FOR WIRING DETAILS FOR ELECTRICAL OPTIONS NOT SHOWN DISPLAY
68. ne s initial temperature and ambient conditions it will take about 4 to 5 hours to accomplish this Normal practice is to place a machine on location and come back the next day to load it All food products are to be pre frozen 1 Plug in the vendor 2 Check that the lights inside the door come on the chiller may or may not be running in its cycle at this time 3 Enter the service mode and check that all settings are correct 4 Check error codes for problems 5 Load product after the vendor has cooled Load one tray at a time from the bottom tray up 6 Insure vendor is operating properly If the Health and Safety option is being used check vendor again 75 minutes after closing door to ensure NAMA requirements are being met AMS SENSIT II FROZEN FOOD VENDOR L0097 Rev 5 0 TRAY ADJUSTMENT AND CONFIGURATION The trays in AMS Sensit Il vendors are highly adjustable Practically any combination of wide and narrow columns can be set up on a tray Before changing the configuration of your trays make sure to order the additional parts you may need such as new helixes dividers and additional motors 5 1 VEND TRAY 5 1 1 Removal 1 Remove any product from the tray 2 To remove the tray start with the tray pushed to its rearmost position Lift the back of the tray up and pull the tray forward about ten inches Grasp the tray at its sides and slide the tray out If the tray is spaced close to the tray above it may be
69. ng Due to the absence of a coin mech the normal No Cheat logic is disabled regardless of the VMC option setting The VMC s fairness is limited to not taking in more money than the maximum price in the machine As 6 4 AMS SENSIT II FROZEN FOOD VENDOR mentioned earlier the key is equivalent to escrow return possibly allowing the patron to retrieve the last inserted bill The EXACT CHANGE message should never occur in a pure bill only system 6 9 1 7 6 Bill Plus Cashless Application Notes Prices will be restricted to the scaling factor of the cashless device which is usually the smallest coin unit Revaluation occurs in the same way it does with a coin mech except in cases where the payment medium is at or near its maximum balance With a coin mech the VMC will allow credit to exceed the maximum balance as long as any excess can be paid back in coins Without a coin mech the VMC rejects any bills that would exceed the maximum balance in a card first revaluation or rejects the payment medium entirely in a cash first revaluation 6 10 OPTIONS 6 10 1 Message The user can customize the scrolling message that is displayed when the vendor is idle Other words can be customized by using the CREATE CUSTOM option in the LANGUAGE menu refer to Section 6 11 3 Write out the desired message first The message can be up to 50 characters including letters numbers punctuation and spaces When new messages are saved the old
70. nments 7 MANUAL DEFROST Select this option to manually start a defrost cycle Up to 2 defrost cycles may be manually started one after the other in a 30 minute period 6 7 PRICE SETTINGS 6 2 AMS SENSIT II FROZEN FOOD VENDOR Before setting prices install a changer so that the control will recognize the proper scaling factor for your currency 6 7 1 SET PRICES Enter the tray number then the column number for the first selection to be priced The current price for the selection will be displayed Press 9 to edit then enter the new price making sure to enter all digits after the decimal point The decimal is placed automatically based on the scaling factor from the changer Example For a price of 1 50 enter 1 5 0 The user can choose to apply the new price to that selection all selections on the tray 1 or all selections in the vendor 2 It is usually faster to set all selections to the most common price in the vendor 2 then change individual trays or items that have a different price 6 7 2 VALUEVEND 2 ValueVend starts with the prices that were set using SET PRICES Using ValueVend any two selections may be grouped together a matching product or a different product and offered at a reduced price Up to 10 such groups are available For example in one group selections 23 and 33 are offered individually at full price but if one is purchased along with the other the total price is reduce
71. note that all settings such as pricing and motor configuration will have to be reprogrammed Refer to Section 8 0 for replacing the control chip or software 3 2 2 Mode Switch Pressing the mode switch refer to Figure 3 1 switches from vend mode to service mode Use service mode to change settings access vend data and check error codes for troubleshooting Data is displayed on the front display panel and is entered entered at the front selection panel Pressing the switch again or simply closing the vendor door will automatically switch the control board to vend mode Figure 3 1 Control Board Components o ES 5543 1 A J7 Ji4 J POWER PROD SEN DISPLAY Ss 95 CONTROL BOARD PROGRAM CHIP 75 A MOLINOW er Tre PROGRAM CHIP SLNdLNO xnv en a DEX JACK or MODE SWITCH 585 iz 555706 sr SNWN109 YOLON NOLLVY3DIVI3Y MODE SWITCH Ji J4 y12 U MOTOR ROWS AUX INPUTS KEYPAD o 0077883217 0577 mn 3 2 3 DEX Jack The DEX jack refer to Figure 3 1 is provided for downloading detailed vend data and uploading new control board software 3 3 VEND SENSORS 3 3 1 Primary Sensor The primary sensor is located on the left ofthe delivery bin when viewing the back ofthe door The primary sensor inside a protective cover receives the light emitted from the secondary sensor and sends a signal to the control
72. ns to any part of the vendor 3 Always replace components that are worn broken or otherwise unfit for use 4 Never use unauthorized parts or use parts for anything other than their intended application 2 3 TEST STANDARDS AMS vending machines bearing the ETL mark have been tested and comply with one of the following standards 2 3 1 Standard for Refrigerated Vending Machines ANSI UL 541 and the Standard for Refrigeration Equipment CAN CSA C22 2 No 120 2 3 2 Standard for Safety for Vending Machines ANSI UL 751 and the Standard for Vending Machines Consumer and Commercial Products CAN CSA C22 2 No 128 2 3 3 Additional Standards Certain models comply with the following 2 3 3 1 European Union European Economic Area CE European Conformity 2 3 3 2 2007 Appliance Efficiency Regulations CEC 400 2007 016 REV1 2 3 3 3 Natural Resources Canada NRCan Energy Efficiency Regulations OEE AMS SENSIT II FROZEN FOOD VENDOR L0097 Rev 3 0 VENDOR SYSTEMS AND COMPONENTS 3 1 SENSIT II SYSTEM OPERATION 1 The Sensit Il system is comprised of the control logic board the interface board the primary sensor and the secondary sensor Both primary and secondary sensor boards contain infra red emitters and detectors When installed at the ends of the delivery bin the emitter on one board at one end is being detected by the detectors on the board on the opposite end The control board controls the performance of the vend
73. on Number of DEX reads performed since initialization Number of door openings since initialization Value of cash discounts since last reset Value of cash discounts since init Number of cash discounts since last reset Number of cash discounts since init Value of cash overpay since last reset Value of cash filled since last reset Value of cash filled since initialization Control board serial number Control board model number Control board software revision Value of card sales since initialization Number of card vends since initialization Value of card sales since last reset Number of card vends since last reset Value credited to card since initialization Value credited to card since last reset Value of card discounts since last reset Number of cashless discounts since last reset Value of card discounts since initialization Number of cashless discounts since init L0097 Rev E 10 1 L0097 Rev E AMS SENSIT II FROZEN FOOD VENDOR EA401 EA402 EA403 EA701 EA702 EA301 EA302 EA303 EA304 EA305 EA306 EA307 ID101 ID102 ID103 ID107 ID108 ID401 ID402 10403 101 102 201 202 203 204 205 206 207 208 401 201 202 203 204 205 207 208 VA101 VA102 VA103 VA104 VA105 VA106 VA107 VA108 VA301 VA302 VA303 VA304 10 2 Date of installation Time of installation Installation terminal interrogator identification Number of pow
74. onfiguring the vendor software as required and or downloading of selected history files The configuration settings can be saved in a file for configuring the vendor again at a later time or for uploading the same configurations to other vendors 8 10 1 Requirements The basic application requirements are 1 IBM compatible PC a lap top or similar PC operating on Windows 98 or higher 32MB RAM 64 recommended VGA monitor or better CD ROM drive DB9 Serial port or USB adapter CD from AMS containing the most current version of P N 3302 AMS Sensit II Utility and the most current vendor software for your application 7 P N 20786 Harness Chip Programming See Figure 8 2 at the end of this section of the manual OOP wf 8 10 2 Installation Install software onto the PC as follows Turn on the PC 2 Use the Add Remove Programs feature in Control Panel to remove any previous versions of the Sensit II Utility before loading the new version 3 Place the AMS Software CD in the CD drive 4 Ifthe CD ROM does not start automatically choose START then RUN then type D setup exe where D is the name of your CD ROM drive 5 Follow the on screen instructions of the installation guide AMS SENSIT II FROZEN FOOD VENDOR 6 After installation the AMS software may be left on the PC Store the CD as a backup 8 10 3 Startup After loading of software into the PC start up in the following order
75. onic transfer of the software eliminates handling chips TOOLS Primarily used during the initial startup to determine if the serial cable is connected to the correct COMM port You may also un synchronize the settings clock with the internal clock in your computer but this is normally enabled 8 10 5 Program Screens The AMS Utility programs are located in a column on the left side of the screen PRODUCT INFO This screen allows selections and entries to be made at an individual product level SELECTION ID Identifies the tray and column PRODUCT NAME This feature is not available through the vendor keypad Up to a 16 digit entry in this field will be briefly shown on the display when this selection is made on the L0097 Rev E vendor An example entry may be Ice Cold when a soda has been selected PRICE The maximum price is 199 95 for US applications or 3999 base units if referencing the scale factor It should be a multiple of the lowest denomination coin used but if not the control will round up to the next highest price that can be represented exactly DELAY SALE is enabled here for each product This must be turned on and in the SETTINGS screen an enable box checked and the delay time specified in order for Delay sales to occur DELAYED STOP can be set for up to one second in 0 1 second intervals allowing a vend motor to continue running after the product has been dispensed SETTINGS This screen provides
76. or special configuration files can be made up and saved for future use NOTE The method of startup and shutdown can be modified to allow changing the software and configuration in multiple vendors AMS SENSIT II FROZEN FOOD VENDOR 8 10 8 Errors This software has been tested on Windows platforms from 98se to XP However should errors occur the lower left corner displays the current error and can help eliminate problems BOOT LOAD 1 22 is displayed when the vendor is powered up while connected to the PC running this software Disconnect power to the vendor unplug the cable and restart the vendor UNEXPECTED APPLICATION RUNTIME ERROR DESCRIPTION PORT ALREADY OPEN occurs when this software is started while connected to the vendor the cable is connected to the wrong serial port or the PC is looking in the wrong place Go to Tools Preferences Comm Settings and select a different port Then restart NO RESPONSE TO occurs when there is no connection at one end of the cable Usually this occurs when the plug is not pressed fully into the jack there is a bad connection within the plug there is a broken wire in the cable or the cable is connected to the wrong serial port NOTES 1 USE HARNESS BETWEEN DEX JACK ON CONTROL BOARD AND PC 2 THE HARNESS IS NOT REQUIRED TO BE SHEILDED 3 USE ROSIN CORE SOLDER FOR SOLDER JOINTS 9 PIN CONNECTION CHART CONNECTION NOT USED J JUMP
77. or that period as defined If the answer is NO then enter each individual selection where blocking is desired Any combination of tray and column may be entered After saving those selections will be blocked for that period 6 12 CLOCK SETTINGS 1 TIME AND DATE Enter the current time and date This information will be used for data logs and error records 2 DAYLIGHT SAVINGS The factory default is N for no If set to Y the time is automatically adjusted for Daylight Savings Time 3 DISPLAY CLOCK The factory default is Y The current time will appear on the display beneath the scrolling message when the vendor is not in use 4 12 24 FORMAT The user can choose to display the time in 12 hour or 24 hour format The factory default is 12 hour format 6 13 FREE VEND The factory default is N for no The vendor can be quickly set to vend all products for free Prices are ignored while FREE VEND is enabled No historical record is kept The original prices will be restored when FREE VEND is turned off 1 VIEW EDIT The current setting is displayed and the user can change the setting A warning will be briefly displayed and a double beep sounds if FREE VEND is turned on 6 14 AUXILIARY OUTPUT The auxiliary output is a 5VDC signal lasting 100 milliseconds following a successful vend This signal can be used to trigger user supplied external devices As of this writing AMS does not supply such accessory devices a
78. ough slots in bulb sockets then turn bulb one quarter turn 7 Plugin the vendor to test the lamps 8 Close the glass window 9 Close the vendor door BoD 8 8 DEFROSTING THE EVAPORATOR COIL Excess moisture accumulating inside the cabinet may freeze in the evaporator coil As the coil becomes blocked all useful chilled air is also blocked 1 Leave the vendor plugged in 2 Open the door 3 If the vendor has entered an H amp S vending hold the products should be disposed of 4 In Service Mode select TEMPERATURE then select MANUAL DEFROST Select this option to manually start a defrost cycle A defrost cycle will last about 14 minutes Up to 2 defrost cycles may be manually started one after the other in a 30 minute period 5 While the defrost cycle is on check that the bulkhead around the bottom of the refrigerated section of the cabinet is securely mounted to the cabinet and is sealed on all sides 6 Check that the gasket on all sides of the sliding door on top of the bulkhead is intact and that the front gasket seals against the vendor door 7 Check the door gasket around the cabinet opening It should be intact 8 The gaskets must seat against the flat part of the door without obstructions 9 Check to see if the door closes squarely on all four sides and the lock draws the door firmly against the gasket 10 Any physical problems must be corrected If the environment is humid or has become more humid a
79. ove the vendor from all electrical power AMS SENSIT II FROZEN FOOD VENDOR L0097 Rev 3 11 SLIDING DOOR The sliding door is located under the bottom most tray and is used to seal off the space between the cabinet and door of the vendor When a selection is made the sliding door will move back allowing the selection to fall thru the sensors and into the hopper The sliding door will then move forward against the vendor door to seal off the vendor The motor which moves the sliding door is controlled by the interface board The seals on all sides of the sliding door have been designed to preserve the temperature inside the vendor when the sliding door is closed 3 5 AMS SENSIT II FROZEN FOOD VENDOR L0097 Rev 4 0 VENDOR PREPARATION AND INSTALLATION Setting up a vendor has been divided into three stages Step 4 1 confirms power availability at the site where the vendor is to be located Step 4 2 is vendor preparation accomplished in the shop Step 4 3 is accomplished on site when the vendor is installed 4 1 CONFIRMING POWER AT OUTLET 4 1 1 Checking the Outlet US and Canada AMS recommends using a dedicated outlet which can supply 15 to 20 amps per vendor Using a volt meter set to AC VOLTS check the voltage between the positive smaller lug entry and the ground lug entry or center screw on two lug outlets The reading should be between 103 volts and 126 volts Next check the voltage between the negative
80. r There are several pitches available in each size The pitch is determined by counting the number of product openings in the helix Refer to Figure 1 5 Helix Capacities 3 8 3 Divider The divider separates product columns on the tray Two horizontal slots in the divider allow for the installation of a pusher bar To remove the divider push rearward and lift To install insert the rear tab in the desired slot push rearward and then down Make sure the locking tabs on the bottom have engaged their respective slots and pull forward 3 8 4 Pusher Bar The pusher bar keeps products pushed to one side of the column This is typically used with tall products The pusher bar is removed by pulling the bar free from the plastic clips To reinstall it is easiest to press the bar into the clip using pliers Refer to Section 5 16 Pusher Bar Installation 3 9 ELECTRICAL PANEL The electrical panel is located in the recess formed by the right rail mount on the right side of the cabinet behind an access panel 3 9 1 Transformer 3 4 AMS SENSIT II FROZEN FOOD VENDOR The transformer reduces the input voltage to 24 volts AC for the control board A second transformer reduces the input voltage to 24 volts AC for the window heater 3 9 2 RF Filter The filter removes electrical noise from the power supplied to the 24VAC transformer to prevent interference with operation of the control board and software 3 9 3 Relay Three relays are u
81. roduct Using this technology the vendor knows when your customer gets the product The Sensit II system has several important benefits 1 1 1 Guaranteed Delivery When a product is selected the sliding door will open and the helix will turn If after one revolution the product hangs up or an opening was missed in loading the helix will rotate three additional half revolutions to make sure the product is delivered The sliding door will then close No more hitting or shaking the vendor to get products that did not fall 1 1 2 Instant Refund If the customer does not receive a product he can receive a full refund by pressing the coin return or he can select another product No more refund requests 1 1 3 Automatic Helix Adjustment With the Sensit II system the helix stops as soon as the product falls The sliding door will close It is no longer necessary to adjust the home position of the helix for each different package In fact different packages can be loaded in the same column No more double vending 1 1 4 Additional Benefits 1 Opening the delivery bin door will not affect the Sensit II system The sensors are located above the delivery bin and will not be blocked by the bin door Product that falls while the door is open will still pass through the beam 2 Opening the door of a cold vendor will cause some condensation to form inside The Sensit Il system will not allow vending until this fogging clears normal
82. ror Code Code Causes Solutions A message has been generated by the card reader Press 1 to see sub level error codes CARD ERROR Use a different card INVALID CARD Invalid card Use a different card CARD TAMPER Consult card reader manual or manufacture READER COMMUNICATIONS Check MDB harness connections SERVICE Consult card reader manual or manufacturer READ ERROR Reader failure Consult card reader manual or manufacturer Check MDB harness connections JAMMED CARD _ Card is jammed Clear the jammed card from the card reader PROD SENSOR SENSIT SENSIT NONE The product sensor is blocked or disconnected NONE The vend sensor is blocked or lens Remove any obstructions from the path of the BLOCKED is fogged sensor Remove any products or other objects in the bottom or in sensor openings in ends of the delivery bin Check sensor harness connections DISCONN D NONE The vend sensor is disconnected Check all sensor harness connections SLIDE DOOR NONE The sliding door will not open or STUCK close FFIB Indicates a communication problem NONE with the interface board FFV inside the right rail mount DISCONN D Reconnect loose motor wire look for damage to motor harness Remove jammed product look on sides and behind sliding door Check harnesses connecting interface board and primary sensor board with control board 7 4 CLEARING JAMMED MOTOR If one or more motors and helixes become ja
83. s in a seasonal change then shorten the defrost time 11 In Service Mode select TEMPERATURE then select DEFROST TIME The interval between the defrost cycles is adjustable between 3 hours and 12 hours More frequent defrosting may be required in more humid environments 8 2 AMS SENSIT II FROZEN FOOD VENDOR 12 Close the door 13 Allow to cool down before reloading frozen products 8 9 TESTING THE TEMPERATURE SYSTEM Health and Safety 1 Enter the service mode refer to Section 6 0 2 Press until the Temperature section appears then press 2 to view the current set point The temperature will be displayed in both Fahrenheit and Celsius 3 At this point temporarily disconnected the sensor causing the controller to assume a temperature of 120 F 49C 4 In the Temperature Section in service mode press 5 5 Close the door and wait 15 minutes At this point the display should read OUT OF SERVICE HS1 6 Reconnect the temperature sensor harness 8 Close vendor door The vendor will return to normal operation including a cool down time if needed 8 10 PC UTILITY LOADING INSTRUCTIONS An AMS vendor designed for vending food meets or exceeds standards for Health and Safety H amp S and H amp S software must be used A vendor not designed for H amp S may have H amp S software installed but it will not meet H amp S requirements These instructions are for loading of Sensit II software into the vendor c
84. s front vendor 1 Snapthe pusher bar into the retainer 2 Rotate the pusher bar to accommodate the product TRAY DIMDER RETAINER X PUSHER BAR Figure 5 2 Pusher Bar Installation AMS SENSIT II FROZEN FOOD VENDOR L0097 Rev E 6 0 SERVICE PROGRAMMING SERVICE MODE Access the service mode by pressing the mode switch on the control board refer to Figure 3 1 After displaying any errors the first function is displayed Press or to scroll through the errors and functions Return to vend mode by closing the door pressing the mode switch or allowing the 2 minute time out to occur For convenience there is a decal on the right hand side inside the cabinet that presents all the information in this section in a flow chart format 6 1 ERROR CODES Any errors that have been recorded will be displayed when the mode switch is pressed Refer to Section 7 4 for a description along with troubleshooting tips for correcting the errors ALWAYS CORRECT THE ERROR BEFORE CLEARING THE MESSAGE 1 SUBLVL ERRORS Displays sublevel error codes for MDB devices NEXT SUBLVL ERRORS Displays next sublevel error 0 CLEAR ERROR Erases the sublevel error code from memory NEXT ERROR View the next sublevel error code 0 CLEAR ERROR Erases the error code from memory NEXT ERROR View the next top level error code 6 2 ACCOUNTING DATA Limited sales information can be displayed directly on the vendor d
85. s the first helix and reinserting it in the motor Note that this position is automatically set after each vend 9 Test vend the product and add a helix ejector if necessary The helix ejector is a plastic device installed on the front end of the helix to kick out the product refer to Section 5 9 Helix Ejector 4 2 5 Configuring Motors You will need to configure the motors if you have changed the arrangement or number of motors 1 Press the mode switch on the control board refer to Figure 3 1 or the decal inside the access door for the location of the mode switch AMS SENSIT II FROZEN FOOD VENDOR 2 Using the key scroll through the menu to TRAY SETUP 3 Press 6 to configure the motors If the number of motors displayed does not match the number of motors in the vendor press 1 0 to jog all the motors in the vendor 4 Watch the display Missing motors that should be connected will be displayed 4 2 6 Installing Price Labels After determining the product placement install the price labels The labels are shipped in the envelope with this manual 1 Insert the bottom edge of the label in the lower groove of the extrusion on the front of the tray 2 Carefully press in on the the label until it bows enough to snap into the top groove of the extrusion 4 2 7 Setting Prices After product placement and installation of the price labels set the prices into the vendor refer to Section 6 6 Price Settings 1
86. sed the evaporator fan relay the defrost element relay and the chiller unit relay All are controlled by 24 VDC signals from the control board to close the relay and supply high voltage to the specified component The fan relay is mounted inside the right rail mount The other two are mounted on the chiller unit 3 9 4 Ballast The ballast provides the necessary power to the fluorescent lamps in the door 3 9 5 Power Distribution Harness The power distribution harness splits the incoming power into individual leads for the high voltage components 3 9 6 Ground Ground is made through the use of grounding studs or screws at the lower back wall of the right mount Earth ground and individual ground wires from the high voltage components are attached here 3 10 ELECTRICAL FUSE AND POWER SWITCH The fuse and switch are located at the bottom of the right rail mount 3 10 1 Fuse The fuse contains a 3AG fast blow fuse to protect the 24 VAC power supply to the control board A spare fuse is also located inside the front of the fuse holder The fuse holder is opened by pressing down on the indicated side and pulling out 3 10 2 Power Switch The power switch is used to disconnect power to the control board The switch should be used to shut off power before MDB devices are being connected or disconnected before the control board is being serviced or before any wiring harness is connected or disconnected Unplug the power cord to rem
87. stomer This setting will be over ridden by the CHANGE BILL setting refer to Section 6 8 1 3 6 9 1 2 No Cheat The factory default is Y for yes If set to Y the control will not allow a vend to occur unless correct change can be returned to the customer If disabled the control will allow the customer to be short changed up to 1 00 6 9 1 3 Change Bill The factory default is N for no If set to Y the customer can insert a bill and receive a full refund in coins by pressing the coin return button Note that using CHANGE BILL will override force vend 6 9 1 4 Hold Lost Credit The factory default is Y for yes If set to Y any remaining credit after a vend that can t be returned to the customer will be maintained on the display for 15 minutes The customer can add to this credit to purchase additional items 6 9 1 5 Multi Vend The factory default is N for no If set to Y the vendor will hold the change following a vend The customer can make additional purchases with the remaining credit The customer may push the coin return button at any time to refund this credit 6 9 1 6 Lev2 Coin Mech The factory default is N for no If set to Y the vendor will treat the coin mechanism as a level 2 device Vendor must be powered down before change will take effect AMS recommends that this option remain as N for no 6 9 1 7 Instant Reval Adds value to card immediately when cash is inserted 6 9 1 7 1 Bill an
88. t tube Note that coins can also be added through the back of the changer However the control will not be have an accurate count of the coins in the tube unless the tube is filled completely When the high level sensor in the tube detects coins the control will set the correct coin count for that tube 6 5 DELAYED SALES The user can delay sales of specified selections to give the product time to settle or cool The delay must be manually started each time sales are to be delayed 6 1 L0097 Rev Delayed sales has no effect on the time limits imposed by the Health and Safety rules refer to Section 7 2 To automatically prevent sales during specific days and times use SALES BLOCKING refer to Section 6 10 1 START DELAY Begins the sales delay timer Before starting the timer choose menu item 5 EDIT SEL NS to specify which selections will be delayed Customers will not be able to purchase those selections until the delay period ends CANCEL DELAY Stops the delay timer and allows vending of all selections SET DELAY Adjust the time of the delay timer in 15 minute increments CLEAR ALL Clears all selections that were chosen to be delayed EDIT SEL NS View and change the delay status of all selections The user can choose to apply the delay to a single selection a tray or all selections in the vendor 6 6 TEMPERATURE The user can set the refrigeration temperature and review the cooling
89. tions 7 1 L0097 Rev AMS SENSIT II FROZEN FOOD VENDOR 7 3 3 Error Code Chart Causes and Solutions ERROR CODES CAUSES AND SOLUTIONS Top Level Error Code JAMMED OUT OF SERVICE HS1 OUT OF SERVICE HS2 OUT OF SERVICE HS3 BUTTON X STUCK CHANGER BILL VALIDATOR Sub Level Code ALL OK NONE Causes Solutions Remove any jammed products and test the motor using TRAY SETUP in the service mode Refer to Section 7 5 Jammed product in helix broken jammed helix adapter helix caught on tray or divider frozen motor or broken gearbox The power was disconnected the door was not closed completely or the refrigeration system needs service cleaning Check clean screens Check operation of door switch Check DATA LOGS in service The internal temperature rose above the setpoint for 15 minutes mode for more information The door was open too long warm product was loaded the door was not closed The internal temperature did not reach completely power was out or the NONE te an refrigeration system needs service cleaning Check clean screens Check data logs service mode for more information The door was not closed properly or there is NONE The door switch was open more than moisture inside the door switch If proper 30 minutes operation is not restored by closing the door repla
90. tray making sure the harness is routed over the top of the right rail and all slack is draped to the outside of the rail 5 3 TRAY COLUMN ADJUSTMENTS The tray columns can be configured by the user between 4 to 8 columns wide for each tray Move the dividers helixes motors and harnesses to configure the tray Typically each column is set to the width of a single small 2 6 or large 3 75 width helix Single and or double width columns can be configured in any arrangement on the tray by following the procedure below Plan your tray arrangement before beginning to determine which extra parts may be required Contact your distributor to order the necessary parts 1 Disconnect the harness and remove the tray Place the tray on a flat stable work surface 2 Reposition remove or add tray dividers in the desired locations To remove the divider push rearward then lift Reverse the procedure to reinstall It may be necessary to remove a motor and helix in order to install some dividers Pull forward on the helix to remove it from the motor Press down and rearward on the top motor tab to remove the motor from the tray 4 Reposition the motors to the center of each new vend column using the upper mounting position for the large helix and the lower position for the small helix It may be easiest to disconnect the harness from the motors first 5 The harness has 8 sets of motor connections The first set of connections at th
91. up the guide with the chiller inlet Push the refrigeration unit to the right Line up with guide Slot aligns with guide Insert the wedge tabs into the slots in the refrigeration base plate and in the slots in the cabinet 3 3 L0097 Rev Slots for wedge pieces 3 Use a rubber hammer and hit the bends on the wedges past center 4 Insert screws in the front lip of the refrigeration unit 5 Attach the refrigeration cover Two screws in the refrigeration unit bulkhead and two screws in the inner cabinet side 6 Plug in the refrigeration power harness 22610 Also connect the defrost harness 22642 and refrigeration harness 22637 7 Place the P clip back in its original spot with a screw 3 7 TRAY RAILS The rails are located inside the cabinet and are used to support the trays The rails are adjustable up and down in 1 increments Refer to Section 5 2 Tray Vertical Positions 3 8 TRAYS 3 8 1 Vend Motors The vend motors are snapped into mounting holes on the back of each tray Each column has one vend motor which is driven by 24 VDC from the control board These motors do not have a home position switch They will stop when the sensor has detected a vend whether the rotation has been more or less than 360 Refer to Section 4 2 6 and Section 5 11 3 8 2 Helixes There are two sizes of helixes in a vendor approximately 2 6 and 3 7 in diamete
92. ur logs Power Door Temperature and Cooling In order to view the first three select Comm Receive Data Logs at the ToolBar Print a log by right clicking anywhere in the data then select Print Log AUDIT DATA This screen displays the standard information stored in the controller To access this data select Comm Receive Audit Accessing this information will reset the resetable counters and will register in the EA_ field which is a history of reads 8 10 6 Software Operation To upload to the vendor 1 Go through all the screens and configure all settings and entries as desired 2 Save the completed configurations 3 Select SEND FLASH 4 Amessage will come up on the screen asking Would you like to preserve current configuration Selecting YES will maintain all the pricing messages ect currently on the vendor Selecting NO will upload the new configuration data to the vendor The upload will start automatically 5 Inafew minutes the upload will be complete 8 10 7 Shutdown After loading of software into the PC or the vendor configuring the vendor software as required or downloading of selected history files shut down in the following order 1 Savethe configuration file for future use 2 Unplug the cable from the vendor control board 3 Unplug the vendor 4 The AMS Sensit II Utility may be left on the PC as convenient 5 Change to other programs or shut off the PC as desired NOTE Different
93. ust the leveling legs on the low side one turn at a time until the cabinet is level 5 Repeat the last two steps to level the vendor front to back 6 After the vendor is level adjust the support screw under the door until it contacts the floor 4 3 4 False Leg Installation WARNING The False Leg helps to prevent the machine from tipping forward when the vendor door is open and one or more trays are extended Failure to install the false leg may result in serious injury refer to Figure 4 1 A WARNING DO NOT EXTEND MORE THAN ONE TRAY AT A TIME TO PREVENT TIPPING 20996 REV C Figure 4 1 Tip Over Warning L0097 Rev CAUTION Wear gloves edges may be sharp Always wear eye protection when servicing vendor TOOLS REQUIRED 1 4 Nut driver or socket wrench 1 Align the holes in the top of the false leg with the 1 8 holes on the left side of the bottom of the door refer to Figure 4 2 The closed end of the false leg should be facing forward 2 Install screws through the holes and tighten until snug Do not over tighten Figure 4 2 False Leg Installation AMS SENSIT II FROZEN FOOD VENDOR 4 3 5 Initial Power Up and Cool down When placing a refrigerated machine on a new location it is important to allow the machine to cool to the operating temperature prior to placing products in the machine All food products are to be packaged Depending upon the machi
94. wer case and additional punctuation marks not available through the keypad BLOCKING This screen displays four periods during the day when sales will be disabled Note that Sales Blocking and Delay Sales are used for different purposes For each period select the start time end time and day of the week Then select any number of tray and column combinations to block in that period The default is all selections are blocked 8 3 L0097 Rev E TRAY This screen provides a way to link motors for space to sales applications MASTER LINKED Check Master for the left most selection and Linked for as many as desired directly to the right of the Master Linked selections are vended sequentially for better product rotation Whatever price is set for the Master will be used for any linked motors HOME SWITCH Enable the Home Switch for the older Gum amp Mint trays that use a switched vend motor If the vendor is equipped with 1 5 helix trays these should be disabled VALUEVEND This screen displays response time default of 30 seconds two product selections in each of 10 groups and a total price In any group change the price then select any product button to display the assignment chart Select the two products to be grouped for that price Select APPLY to enter this group into the ValuVend program and return to the first screen to allow making additional selections DATA LOGS The screen is used to view and print the fo
95. y language for the display of all messages Note that Service Mode messages are available in Primary language only 6 10 3 2 Secondary If desired the user can select a secondary language for the display of all messages Messages will be displayed first in the primary language then in the secondary language 6 10 3 3 Create Custom The user can create customized versions of words or enter words in another language For convenience the primary language messages can be used as a starting point The user can then select words to modify After creating the customized messages set the primary or secondary language to CUSTOM 6 10 3 4 Product Sensor If set to Y the vendor will use the product sensor optional to determine if there is product in the delivery bin The control board will not allow vending until any product in the delivery bin is removed A REMOVE PRODUCT message will be displayed This feature is used primarily when vending products that can be damaged by other falling products 6 10 3 5 Speech A speech synthesizer option is available for use with RC Systems Inc DoubleTalk LT speech synthesizer It operates only while the vendor is in service mode The speech synthesizer vocalizes keystrokes and what is shown on the display Press the Options menu selection 5 enters the synthesizer on off menu Press 5 again to toggle on off Press to exit to the Options Menu When turned on the synthesizer is inactive unti

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