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Paradise Lost™ Operation & Service Manual for 42" Deluxe Cabinets

Contents

1. 040 0204 01 Rev B 12 9 2009 iagram D ring l Overall Cabinet W
2. Figure 31 ON S77 STN ATA S P A O SA ee 24V GND DER 24V 12 T T USED J Se 7 LL ACD j Ka LJ ER AN D MN ee tO LAU o N 1 UL WHT GRN 2 2 O o S c 4 4 5 5 J 6 T1 GER 2 j GRENADE 3 si RELOAD 4 KEY 5 JI IHT BR 4 1 1 I a pa e A A d D NP Sy POWER_ENTRY ODULE D E LATE 1 mE e ee S WHT YEL SU gt L S 1 12V L f 2 KEY O a O COMPUTER ul 1 1 ZO 2 2 ae 3 J 3 3 E ud c D 6 Um 4 4 tL 5 ONTROLLER 1 H i n CABLES 9 CH PCI USB4 Lu 4 Z LCD SS a CONTROLLER T W p 259 SUB OUT ee Se lk O V d FRONT OUT 0 Lo N o 2d Ps E z ti N 3 to z a z yt oN T pm t y off p NHT E z Y i O NEUT Spa 5 z E SB E BLK uu Se ef e LINE B 3 m ak gt JE GRN m B m g m mmu v B8 x Re ie c f E HB _ Nr w DI Lj bs a LJ B gt B IA id z x S J E 5 TIONAL SE a e a 2 a e 2 B ui BILL i j 3 ACCEPTOR a A ca
3. GND Black P To Speaker Lights Left Gun Power Connector r 12V Yellow SS di i 24V White 12V ello 4 To GVRI O PCB GND Black Part 115 0098 01 Right Gun Power Connector 12V Yellow 24V White rr cese T To Cabinet Ventillation Fan Part 115 0097 01 Part 115 0101 01 Power Harness contains two fuses one for each gun 24 VDC LCD Monitor Power Supply AC INPUT 100 120VAC 5 0A 200 240VAC 2 5A 50 60Hz S 240 24 Pot Power ON LED 24 VDC Out to AC In from LCD Monitor Power Strip Figure 32 Power Distribution Diagram 2009 Global VR Inc 040 0204 01 Rev B 12 9 2009 Page 49 of 52 Chapter 9 Diagrams and Schematics Computer Rear with Asus P5KPL CM G31 Motherboard Computer ON OFF Switch Voltage Switch Computer 115V or 230V Power Supply Cooling Fan AC Power Connector PS 2 Keyboard Port Purple Computer Case Fan Motherboard USB Ports Green Audio Port to Game D s Dongle Speaker Port on GVRI O Board DVI Port to Monitor PCI USB Ports E To USBI O Mini PCB 9 Te Video Card amp Guns b ES E Ex E IPCI USB Card See Caution below Caution Disconnect power before changing any USB connections or you will damage the PCBs Figure 33 Computer Rear Panel Diagram Paradise Lost Operation amp Service Manual Page 50 of 52 04
4. Be sure to connect the signal wire to the NO connector middle connector and the black ground wire to the C connector Trigger Spring fits Trigger presses against C Com Nub on Trigger over plastic nub short end of Spring To Ground Wire fits here x x E ENS m NE Sin ZE aA NO To Signal Wire e TEM Ser a F m hcm Zeg 3 ut Le Switch Actuator Long end of Trigger Spring Trigger Micro Switch goes behind switch actuator Figure l6 Gun Trigger Assembly Gun Button Service Refer to Figure 17 for components of the lighted buttons used for the grenade and flamethrower features If you replace a button micro switch be sure to connect the signal wire to the NO connector middle connector and the black ground wire to the C connector If you connect the wires differently the button will not work To replace the light bulb pull the lamp assembly straight out of the button housing and then pull the bulb straight out of the lamp housing The two lamp wires are interchangeable and can connect to either terminal on the lamp housing Paradise Lost Operation amp Service Manual Page 22 of 52 040 0204 01 Rev B 12 9 2009 Chapter 6 Service and Repair Button Housing NC Hot Used Connect to Signal Wire Bulb zb C Com e bipusi Connect to Ground Wire Lamp Housing Switch Abuaaor Lamp Terminals Micra Switch Figure 17 Gun Button Lamp and Micro Switch
5. Cables Nsonso msome mson mson mson mson 115 0119 01 Speaker Harness Audio Harness to Left and Right Speakers M amp DVINPUTOBL 1 Digital Video Cable Cabinet Functional Components Part Number Item Description WGM2794 1 Monitor Wells Gardner 27 Flat Screen UOFS53R 990 0013 01 1 GVRI O Mini PCB 990 0001 01 1 5 1 Audio Amp 50 9986 00 1 Externally Mounted Speakers Pair 3 Way 50 W 5555 15142 00 1 8 Subwoofer Paradise Lost Operation amp Service Manual Page 36 of 52 040 0204 01 Rev B 12 9 2009 Chapter 7 Replacement Parts Part Number Item Description El 420W02 001 1 42 LCD Monitor Assembly AOD Cold Cathode Light Kit Dual 12 Red Subwoofer Lighting Cold Cathode Light Kit Dual 12 White Kick Panel Lighting CCFL62W 2 Cold Cathode Light Kit Dual 6 White Instruction Panel amp Under Control Panel CCM1600 ND Power Entry Module with EMI Filter Power Plate 37117 01 Power Plate 49 0963 40 7 Outlet Power Strip Surge Protector 15 Amps 1500 Joules 49 1001 00 Florescent Light Fixture 18 59 6582 8222232 Start Button Blue 59 6582 8332233 Start Button Green 60039 00 Computer Mounting Strap 12V FAN QCA 12 VDC Cabinet Fan with Power Cord 45070 00 System Computer Assembly USB KQRTG HL PL USB Game Dongle Gun Parts Also see pages 38 and 39 Part Number Qty per Gun Item Description 26090 01 Gun Housing Left 26090 02 Gun Housing Ri
6. Paradise Lost Operation amp Service Manual Page 2 of 52 Gun Power Harness Fuses 20 Opening the Gun Case i Ee 21 Closing the Gun Eeer 21 Gun Trig Ser SCrviCe qs vede ones 22 Gun Button Service 22 Gun Coil Assembly Service 23 Gun Pot and Gear Service 24 The Gum PC Bias ds 23 The GVRI O Mini PCB 26 Start B tton Servie ninnaa 26 LCD Monitor Servi Cessnan 27 Monitor Power Supply 27 Computer Replacement onoonnonononnooennnnennoo 28 Coin Mech Replacement uo uptime 28 Coin Meter Replacement 29 Power Distribution Service 29 AC Power E 29 AC Power Strip Replacement 30 DC Power Supply Replacement 30 Marquee Florescent Light Service 30 Cold Cathode Florescent Light Service 3 Changing the Monitor Resolution Manually 31 BIOS CMOS Settings Asus PSKPL CM MotlerbDOdEQ WEE 33 Chapter 7 Replacement Parts 36 Chapter 8 Troubleshooting 4 Video Troubleshooting 00000000000000000000000 41 Audio Troubleshooting 42 Gun Troubleshooting 42 Miscellaneous Troubleshooting 43 Chapter 9 Diagrams and
7. 040 0204 01 Rev B 12 9 2009 Page 31 of 52 Chapter 6 Service and Repair Zl 22 29 24 25 26 In the Plug amp Play Monitor window select the video card tab for example GeForce 7600 GS In the video card tab select Start the NVIDIA Control Panel The NVIDIA Control Panel window will appear Notes If the window is too small to use you can click the O icon in the upper right corner to enlarge it If the NVIDIA Control Panel View Selection window opens select Advanced Settings and click OK Under Display in the NVIDIA Control Panel select Manage Custom Resolutions Click the Create button The Custom Resolutions window will appear Type the following settings in the Custom Resolutions window Horizontal desktop pixels 1280 Vertical desktop lines 720 These settings should already be entered GDI Refresh rate 60 Bits per pixel 32 Click the Test button and then click OK If the screen looks correct click Yes in the dialog box that appears If the screen 1s black wait 15 seconds for the setting to time out and then make sure you typed in the correct values Click OK to close the next two windows Close the NVIDIA Control Panel by clicking the X in the upper right corner of the window In the Display Properties Settings window opened previously select Change Resolution and change the setting to 1280 by 720 Click Apply and then click Yes in the confirmation box Close the D
8. 2009 Global VR Inc 040 0204 01 Rev B 12 9 2009 Page 7 of 52 Chapter 3 Playing a Game Chapter 3 Playing a Game The picture below shows a gameplay screen with the General information and Player 1 information fields labeled The corresponding information fields for Player 2 are displayed on the right side of the screen Player 1 Grenades Player 1 Armor Player 1 Health Positions of Enemies Player 1 Score i DE y y Fir PP econEPSpoMP Player 1 Medals fet P i De Player 1 Gun Targeting Crosshairs Tells you When a Player Picks up Weapons or Health Player 1 Credits Remaining CREDIS 0 2 7 After you coin up a menu screen will appear point a gun at the level you want to play and pull the trigger Another player can join in by inserting coins and using the other gun 8 Shoot at everything that moves there are no friends in this game Shoot the enemies before they shoot you 9 Shootat crates to pick up rockets and grenades armor and health Use the triggers to fire the machine gun and the thumb buttons to fire the grenades and rockets 10 Once you complete a level you will return to the main menu to select another level Complete any level to unlock Level 5 11 When your game is about to end a countdown appears onscreen Insert coins to continue Note To insert Service Credits for testing the game press the SELECT button during Attract Mode Each press will add one credit fo
9. Operation amp Service Manual for Paradise Lost 42 Deluxe Cabinets 040 0204 01 Rev B Readthis manual before use Keep this manual with the machine at all times www globalw com http service globalvr com techsupport globalw com Phone 408 597 3435 Fax 408 597 3437 2009 Global VR Inc All Rights reserved GLOBAL VR PARADISE LOST and the GLOBAL VR logo are trademarks or registered trademarks of Global VR Inc All other trademarks are the properties of their respective owners Table of Contents Table of Contents Chapter Introduction Cabinet Specifications soe eter Reto Power Requirements Approximate Hardware Freres Chapter 2 Installing a New Cabinet Chapter 3 Playing a Game Chapter 4 Operator Menu and Game setup Navigating the Menus ge Menu Screen Layout oc re Mes edes Game Settings Menu Audio erte Monitor MENU see E RR ER Resets MenU mA Com Tes MENI ce eat RAMO ere au ese Controller Test Menu eeeeeeeese Speaker Test SCre eM ease egen Com Audit Nien ies oe oett oett o ie Chapter 5 Software Restoration System Recovery Disk ee Game Install Lekt ees Re Chapter 6 Service and Repair Audio System Service cipean Speaker Replacement Subwoofer Replacement Gun eric
10. Paradise Lost Operation amp Service Manual Page 46 of 52 040 0204 01 Rev B 12 9 2009 Gun Assembly Same for Gun 1 amp Gun 2 Gun PCB Part 990 0012 01 J3 Pots Ground X Axis Power J4 Outputs GND 24 VDC Fire Coil Trigger Flamethrower Grenade GND Barrel Light D D 5V GND Shield BLK BARE Key NOTE Wire colors may vary due to harness revisions E MN mmm L NENNEN DEN Ma Ro ee hi iji ee EES Gun Power Harness Part 115 0092 01 GND BLK 1 24 VDC WHT 4 3 WHT BRN WHT 12 VDC YEL 2 Key Button Lamps 12V To Second GRN WHT o Gun NO COM ae ORG WHT vates RED WHT o NO COM Key To Red LED BLK Light in BLU WHT 2 Gun Barrel Gun USB Harness Part 115 0093 01 GRN WHT RED EL Chapter 9 Diagrams and Schematics Pot2 Y Axis Pot 1 X Axis 12 24 VDC Power Harness T Ren tt 115 0097 01 O WHT Fuse a To DC Power Supply YEL G BLK RED YEL Fuses in Gun Power Harness 2A 250V Slo Blo 25 x1 25 OEM To PCI USB Port in USB Cable oystem Computer Caution Disconnect power before changing any USB connections or you will damage the PCBs Figure 30 Gun Wiring Diagram 040 0204 01 Rev B 12 9 2009 2009 Global VR Inc Page 47 of 52
11. Service and Repair Computer Replacement The computer is serviced as one unit YOU WILL VOID YOUR WARRANTY if you open the computer without direct authorization from the GLOBAL VR technical support staff Shipping the computer without enough padding can VOID THE WARRANTY if the computer is visibly damaged from shipping Disconnect the DVI to VGA adapter from the DVI port before shipping the computer Leaving the adapter connected can cause damage to the video card CAUTION Perform the following steps to remove the computer from the cabinet 1 Disconnect all of the cables and the DVI to VGA Adapter from the computer 2 Remove the Game Dongle and keep it with your cabinet Do not ship the game dongle with the computer 3 Note the position of the computer for re installation Open the buckle on the strap that secures the computer in place and carefully remove the computer from the cabinet 4 Reverse these steps to replace the computer Make sure that the computer air vents are not blocked There is an air vent under the bottom front panel of the computer that is easily blocked by padding or debris When shipping the computer always use plenty of padding and protection GLOBAL VR recommends shipping the computer in a box with three inches of foam padding on all sides Coin M ech Replacement Perform the following steps to remove the coin mech You can replace the coin mech with any standard arcade coin mech 1 Unscrew th
12. l 2 St Ek ee es 7 8 Disconnect the cabinet from AC power Remove the four 4 screws that secure the rear cover plate to the back of the cabinet behind the LCD monitor Disconnect the power and video cables from the back of the monitor Remove the four 4 screws that secure the monitor to the cabinet Remove the seven 7 screws that secure the bezel in place around the front of the monitor Carefully lift the bezel away from the cabinet with the glass inside the bezel frame Be very careful as the glass is not secured in the frame Carefully lift the monitor out through the front of the cabinet Reverse these steps to install the new monitor Monitor Power Supply The 24 VDC monitor power supply is located in the lower part of the cabinet Do the following if you need to replace the power supply E 2 4 5 Disconnect the cabinet from AC power Remove the four 4 screws that secure the rear cover plate to the back of the cabinet behind the LCD monitor Make sure all wires connecting to the power supply are properly labeled for reconnection and then disconnect them from the terminals Remove the two 2 screws that secure the power supply mounting bracket in place Reverse the removal steps to install the new power supply Note Ifthe monitor does not function properly verify the power supply is putting out 24 VDC 2009 Global VR Inc 040 0204 01 Rev B 12 9 2009 Page 27 of 52 Chapter 6
13. Gun Coil Assembly Service The coil assembly provides the force feedback recoil when the gun 1s fired Perform the following steps to replace components of the coil assembly 1 Open the gun case as described on page 21 2 Remove the two screws shown below from the right side of the gun 3 Remove the nut that secures the ground wire to the ground lug on the side of the coil assembly mounting plate as shown below 4 Remove the two screws that secure the coil assembly mounting plate to the gun shaft as shown below Coil Assembly P Mounting Screws Me Ground Wire to Ground Lug Important Be sure to reconnect this wire Figure 18 Gun Coil Assembly Service 5 Reverse these steps to re install the coil assembly Be sure to secure the ground wire to the ground lug on the coil assembly mounting plate 2009 Global VR Inc 040 0204 01 Rev B 12 9 2009 Page 23 of 52 Chapter 6 Service and Repair Gun Pot and Gear Service Each gun has two pots that measure the movement of the gun on the X axis left and right and Y axis up and down The X axis pot 1s located under the gun base below the trigger The Y axis pot is located on the side of the gun base below the flamethrower button Use the Gun Test amp Calibrate screen from System Tests in the Operator menu to test gun motion To test a pot power off the game and test resistance at the pot When you move the gun you should see a steady linear incre
14. 1 96491300 BRKT POT MTG VERTICAL o o o 3 1 96 4936 00 PLUNGER F SOLENOID o Z o Z o o O 24 1 96 4931 00 SPRING COMPRESSION gt Z o oo o 25 1 96 4971 00 BUMPER SOLENOID STE 26 1 964921 00 GEAR SEGMENT HUBLESS 27 2 43 6972 00 SPACER F IBUMPER _ _ _ _ gt S o 28 1 43 0188 00 SCREW 8 32 x 3 8 HEX WASHERHD 29 2 43 0254 00 SCREW 10 32 X 2 25 HEX HD ZINC o Z o 30 4 96 4920 00 BEARING 625BORE 0 o 32 1 96 4970 00 REARBUMPERPAD gt gt o 33 1 96 4911 00 BUMPER 3 4 DIA 0 0 0 34 2 96 4919 00 BUMPER 5 8 DIA VERTICAL o Z o o 35 1 96 4935 00 COILWITHTUBING gt SS 36 2 96 4973 00 PAD ADHESIVE FOAMTAPE 37 2 96 4916 00 LONGLIFEPOTW NNUT amp WSHRSK Z o 38 1 43 0223 00 E RING 3 8 DIA SHAFT Z 0 o 39 1 Fro229 GVR ALIENGUNHALFLEFTFIFROMGVR 40 1 Fro230 GVR ALIEN GUN HALF RIGHT FI FROMGVR 41 1 95 4142 00 SWITCH ASSY BALL DETECT 2 1 54v 0004 20 IPBSMCIR RED RED CAP 14V73 VLT LAMP ASSY 43 1 96 2515 06 TRIGGER BLACK NEW STYLE 44 1 96 0005 00 SPRING TRIGGER RETURN O o 5 1 57 2000 50 VLTBUTTONREC REDW eVLAMP Z 6 47 8 43 1130 00 SCREW 10 32 X 3 8 BUTTON HDTORXTP Paradise Lost Operation amp Service Manual Page 38 of 52 04
15. 45 of 52 Chapter 9 Diagrams and Schematics JS 5 12 VOC Power In J3 Audio ln from Computer D Amp Fuses 2 J4 To Speakers J2 5 12 VDC Power In J3 Audio In from Computer 5 Amp Fuses 2 5 Amp Fuses 2 J2 5 12 VOC Power In J3 Audie In from Computer J5 Mode Select Place Jumper at position 2 JA To Speakers J11 Not Used J10 Output to Coin Mater J2 5412 VDC Power In J3 Audio In from Computer J4 To Speakers JI Vers lon 00 Ji USB to 44 System Computer a l J5 Mode Select Place Jumper over Pins 4 amp 5 J9 Volume Buttons J8 Service Test amp Start Buttons JT Coin Inputs J10 Output ta Coin Meter 41 USB to System Computer JB Not Used J5 Mode Select Place Jumper over Pins 4 amp 5 J9 Volume Buttons JB Service Test amp Start Buttons JT Coin Inputs J10 Output to Coin Meter Ji USB to System Computer J11 NA Used J10 Output to Coin Meter J6 Not Used 48 Volume Button Inputs JE Service Test A Start Buttons JT Coin Inputs 412 Not Used J1 USB to System Computer J13 Not Used JE Not Used J5 Mode Select jumper al position 2 J9 Volume Button Inputs JE Service Test amp Start Buttons J7 Coin Inputs J12 Not Used Figure 29 Four Versions of GVRI O Mini PCB
16. Fl F10 ES VOZ 58 C Copyright 1985 2007 American Megatrends Inc BIOS SETUP UTILITY Boot Device Priority Specifies the boot sequence from tha lst Boot Device available devices 2nd Boot Device 3rd Boot Device DVD ROM SS TOSHIBA DVD ROM HOD BEMWDC WDAOOBB 607 Disabled 20 21 Boot Settings Configuration Quick Boot Full Screen Logo Enabled Addon ROM Display Mode Force BIOS Boctup Num Lock On PS 2 Mouse Support Auto em 3 24 Hit DEL Message Display En Interrupt 19 Capture Disabled Enabled tl F1 F10 EXC v02 58 C Copyright 1985 2007 American Megatrends Inc 25 Now that all settings are correct press F10 The following prompt will appear Save configuration changes and exit now Ok Cancel 26 Make sure Ok is highlighted use the arrow keys to select if necessary and press Enter to save the settings and reboot the computer 040 0204 01 Rev B 12 9 2009 2009 Global VR Inc Page 35 of 52 Chapter 7 Replacement Parts Chapter 7 Replacement Parts If you need replacement parts please reference these part numbers when contacting GLOBAL VR technical support or your distributor Documents and Software Part Number Item Description 040 0204 01 Operation amp Service Manual This Document 040 0149 02 Software Restore Guide 050 01 70 01 System Recovery CD 050 0127 01 Game Install DVD Part numbers may change due to software revisions
17. and width and other geometry Use the Test Screens from Monitor Settings in the Operator Menu to aid with adjustments Audio Troubleshooting No audio Volume set too low Use the VOL UP button on the Operator Button Panel to Or raise the volume Poor sound from Faulty wiring Verify that all the wires are firmly connected to the one or more speakers Audio Amp PCB and green computer audio speakers port Verify that no wires are frayed or improperly shorting to ground Blown speakers Remove the grill and inspect each speaker for visible damage Run the Speaker Test from the Operator Menu to verify each speaker is working Reversed wires A weak or low muffled sound is a sign of reversed speaker wires Check for reversed wires on each affected speaker Faulty Audio Amp To verify audio is working at the computer connect stereo headphones to the computer audio port Audio hum Faulty power supply A constant low hum in the speakers can be caused by a faulty power supply This could be either an external DC power supply or the computer power supply Open ground Check all ground wires in the cabinet Make sure the AC wall outlet is properly grounded Gun Troubleshooting Caution Disconnect the cabinet AC power cord before disconnecting or connecting any gun cables Failure to do so may damage the gun PCB No force feedback Faulty DC power Make sure the DC power supply is putting out 24 VDC recoil in gun supply Kicker turned
18. computer If the computer does not power on make sure the On Off switch on the back of the computer is in the On I position and After Power Failure in the BIOS is set to Power On see page Error Bookmark not defined Corrupted software Reload the software from the disks If you continue to have problems you may have a faulty hard drive Faulty hard drive If you continue to have problems after you reload the software you may have a faulty hard drive Contact Technical Support Video image size is Wrong dongle Check Cabinet Info in Operator Menu You should see too big for screen version CAB Standard If you see CAB Deluxe you have the wrong game dongle Contact Tech Support Monitor resolution is You may need to set See page 31 for instructions for setting the monitor wrong resolution manually resolution manually Picture is dim or Video output needs x Adjust the brightness contrast and gamma setting from faded adjustment Monitor Settings in the Operator Menu 2009 Global VR Inc 040 0204 01 Rev B 12 9 2009 Page 41 of 52 Chapter 8 Troubleshooting Possible Solution Picture color is poor Color needs Use the monitor remote control to adjust the red green adjustment and blue color settings Use the Test Screens in Monitor Settings in the Operator Menu to aid with color adjustments Picture geometry is Geometry needs Use the monitor remote control to adjust the picture height misaligned adjustment
19. highlight Restore on AC Power Loss and then use the and keys to change the setting to Power On 17 Press Esc to return to the Power menu Note It is also recommended to select Hardware Monitor from the Power menu and verify CPU Q Fan Control is set to Disabled 18 Use the Arrow keys to highlight Boot from the top of the screen and the Boot menu will appear 19 Use the Arrow keys t4 to highlight Boot Device Priority and press Enter The Boot Device Priority menu will appear 20 Use the Arrow keys 11 to highlight 1 Boot Device and then use the and keys to change the setting to DVD ROM 2 Do the same step to change 2nd Boot Device to HDD and 3rd Boot Device to Disabled as necessary 22 Press Esc to return to the Boot menu 23 Use the Arrow keys 11 to highlight Boot Settings Configuration and press Enter The Boot Settings Configuration menu will appear 24 Use the Arrow keys 11 to highlight Wait for F1 if Error and then use the and keys to change the setting to Disabled Chapter 6 Service and Repair BIOS SETUP UTILITY lt Enter gt to select whether or not to 16 restart the system after AC power loss Disabled BIOS SETUP UTILITY Advanced Power Boot Tools Exit Specifies the Boot Device Priority sequence Boot Settings ER d EM 19 Boot Settings Configuration Pp Security A virtual floppy disk drive Floppy Drive B tl Enter
20. lists and to change the value of a selected item OL us WoL DA irti i In Attract Mode these buttons adjust SELECT Button Green the Master Volume Used to select a menu item Press the SELECT button during Attract Mode to add Service Credits for testing game play without affecting the coin count Figure 4 Operator Buttons 2009 Global VR Inc 040 0204 01 Rev B 12 9 2009 Page 9 of 52 Chapter 4 Operator Menu and Game Setup M enu Screen Layout The left side of the screen displays a list of menus As you use the VOL UP and VOL DN buttons to move through the menu list each menu is displayed in the center pane of the screen The menu is shown in gray until you enter it To enter a menu press the SELECT button The right side of the screen displays important information about the cabinet and software These items are explained in the table below Cabinet Info Game Settings Game Settings Game Audio Settings MdL Version f Free Play V CTRY Monitor Settings Credits Per Play 1 20 4 CB Resets Credits Per Continue 1 20 3 Serial Number 200654784 Coin Test Difficulty Norma GVRIO Board Ver Version 1 2 Controller Test Gun Devices Speaker Test un Devices Device 1 Vendor 0x04B4 Coin Audit redits per Pulse Coin Slot 2 1 Product Ox6870 Return To Game Violence Blood Or Version 1 8 Device 2 Vendor 0x04B4 Product Ox6870 Version 18 Customer Service Software 408 59
21. play to see a doctor To avoid injury from falling objects and electric shock due to spilled drinks instruct players not to place heavy items food or drinks on the product To avoid electric shock or short circuit do not allow customers to put hands and fingers or extraneous matter in the openings of the product To avoid risk of injury from falling immediately stop customers from leaning against or climbing on the product Paradise Lost Operation amp Service Manual Page 4 of 52 040 0204 01 Rev B 12 9 2009 Preface Warnings To avoid electrical shock unplug the cabinet before performing installation or service procedures If the power cord is damaged it must be replaced by the WARNING equivalent power cord available from GLOBAL VR or your distributor GLOBAL VR assumes no liability for any damages or injuries STOP incurred while setting up or servicing the cabinet Only qualified service personnel should perform installation or service procedures Environmental Conditions Cabinet is intended for indoor use only Be sure to keep the cabinet dry and maintain operating temperatures of 59 86 F 15 30 C FCC Notices United States Electromagnetic Interference EMI is any signal or emission radiated in free space or conducted along power or signal leads that endangers the functioning of radio navigation or other safety service or that seriously degrades obstructs or repeatedly interrupts a licensed rad
22. to help ensure proper grounding Do not use adapter plugs or remove the grounding prong from a cable If you must use an extension cable use a 3 wire cable with properly grounded plugs To help protect your system from sudden increases and decreases in electrical power use a surge suppressor line conditioner or Uninterruptible Power Supply UPS Be sure nothing rests on the system s cables and that the cables are not located where they can be stepped on or tripped over Keep your system far away from radiators and other heat sources Do not block cooling vents Precautions for Game Operation To avoid injury and accidents people who fall under the following categories should not play the game Those who need assistance when walking Those who have high blood pressure or a heart problem Those who have experienced muscle convulsions or loss of consciousness when playing a video game or similar activities Those who have trouble in the neck or spinal cord Intoxicated persons Pregnant women Persons susceptible to motion sickness Persons who do not abide by the warning labels on the game A player who has never been adversely affected by light stimulus might experience dizziness or headache when playing the game Small children can be especially susceptible to these conditions Caution guardians of small children to keep watch over their children during play Instruct those who feel sick during
23. using the BIOS Setup Utility connect a keyboard to the computer and press the DEL key during boot to run the Utility Select Load Setup Default from the Exit Menu first and then check all of the settings shown in the table below For more help refer to the detailed instructions that follow Menu Submenu if applicable em Setting Eh Had Setup Defaut Not applicable Important Your screens may not look exactly like the screens shown in this document and some settings shown in the pictures may be different from your system Do not change any settings that are not specifically described in this document 1 Power off the game and connect a keyboard to the computer Power on and press the DEL key during boot The BIOS Setup Utility will start 2 Use the AITOW keys gt to BIOS SETUP UTILITY e e O Main Advance Power Boo sl Exit highlight Exit from the top of the zam a et S e e Exit Options Load Setup Default screen and the Exit menu will appear TP values for all the Exit amp Save Changes setup questions Exi Discard Cha B 3 Use the Arrow keys t1 to select Ic E TUE TUIS for this operation Load Setup Defaults and press Load Setup Defaults 3 Enter n 4 A prompt will appear saying Load Setup Defaults Y N Make sure YES is highlighted and press Enter to confirm the change WO 58 Ch Copyright 1985 2007 American Megatrends Inc 2009 Global VR Inc 040 0204 01 Rev B 12 9 2009 Page 33 of 52 Ch
24. 0 0204 01 Rev B 12 9 2009 sch sesch sch sch sesch N eise NO CA MA sch l aa AINIIN sch sch l sch l sch JJ II eck NINI e N L sch 10 30 Figure 20 040 0204 01 Rev B 12 9 2009 MA Chapter 7 Replacement Parts 40 ZE 41 39 e ns K Z LE 51 i d e E a E 43 NUS i lis 47 46 6 42 Gun Exploded View Drawing 2009 Global VR Inc Page 39 of 52 Chapter 7 Replacement Parts Cabinet Artwork PL32 AW 05 Instruction Panel Artwork Not Shown PL32 AW 10 Gun Base Decal Top left Mot Shown PL32 AW 06 Marquee Artwork PL32 AW 11 Gun Base Decal Top Right Not Shown PL32 AW 08 PL32 AW 09 Decal Gun Base Left Decal Gun Base Right PL32 AW 07 Control Panel Decal Not Shown PL42 AW 01 Side Panel Artwork Same for Left amp Right Sides Notes Apply decal with part number AE AW 15 Small Adhesive Sheet Apply decal with part number AE AW 16 Large Adhesive Sheet Figure 27 Cabinet Artwork PL32 AW 03 Kick Panel Decal Paradise Lost Operation amp Service Manual Page 40 of 52 040 0204 01 Rev B 12 9 2009 Chapter 8 Troubleshooting Chapter 8 Troubleshooting Video Troubleshooting Possible Solution Power problem Check the monitor power cord and power strip Loose or faulty Verify that the video cable is firmly connected from the Corrup
25. 0 0204 01 Rev B 12 9 2009 Chapter 9 Diagrams and Schematics Warranty Service If at some point you require warranty service contact your authorized GLOBAL VR distributor Warranty Information LIMITED WARRANTY FOR PARADISE LOST North America Only All software and accompanying documentation furnished with or as part of the Product is supplied AS IS with no warranty of any kind except where expressly provided otherwise in any documentation or license agreement furnished with the Product During the warranty period GLOBAL VR will at no charge repair the Product provided Purchaser believes that the Product is defective in material or workmanship and promptly notifies GLOBAL VR in writing with an explanation of the claim All claims for warranty service are made within the warranty period Products are returned adequately packed and freight prepaid to GLOBAL VR s designated service center GLOBAL VR s inspection or test of the Product verifies to GLOBAL VR s satisfaction that the alleged defect s existed and were not caused by accident misuse neglect unauthorized or attempted repair or testing unauthorized modification incorrect installation vandalism failure to follow the maintenance schedule or procedures or operation in out of specification environmental conditions GLOBAL VR will return the repaired Product freight prepaid to the Purchaser All freight costs associated with replacement o
26. 3 wood screws and five 5 nuts with washers from the back of the marquee and then remove the marquee front with the artwork and clear plastic Replace the florescent tube with another 18 florescent tube To remove the fixture disconnect the cabinet from AC power Disconnect the AC power cord from the fixture Remove the two Phillips screws that secure the fixture to the cabinet and remove the fixture Replace the fixture with part 49 1001 00 Paradise Lost Operation amp Service Manual Page 30 of 52 040 0204 01 Rev B 12 9 2009 Chapter 6 Service and Repair Cold Cathode Florescent Light Service Cold cathode florescent lights CCFLs are used for the instruction panel and to add dramatic lighting effects to the cabinet See Figure 25 for CCFL wiring Note If both lights in a set fail make sure the power connector 1s firmly attached to the power inverter Connect the lights to another power inverter to test them Replace the power inverter if faulty it is held in place with Velcro and or cable ties Refer to the table below if you need to replace a cold cathode tube or inverter Light Location Size amp Qty Changing Tube s Inverter Location Instruction Panel Two 6 White Remove the four 4 screws that Behind Instruction Tubes secure the instruction panel in Panel place Kick Panel One 12 White Remove the four 4 screws that Cabinet Floor Tube secure the clear plastic plate above the kick panel Area Below Tw
27. 7 3435 Game Version 0 0 7 www globalvr com PQI Game PARLST http service globalvr com E Back E Up POLOS XP Embedded TechSupportGglobalvr com MN Select Down PQI Chipset HW Rev 915 945 POI Date 02202007 Figure 5 Overall Menu Screen Layout em Behphm JJ Sotware This section ists specs forthe sofware SSS Paradise Lost Operation amp Service Manual Page 10 of 52 040 0204 01 Rev B 12 9 2009 Chapter 4 Operator Menu and Game Setup Game Settings M enu The Game Settings menu lets you set up the general pricing and game play settings Game Settings Game Settings Audio Settings Free Play Off Monitor Settings Credits Per Play 1 20 4 3 Resets Credits Per Continue 1 20 Coin Test Difficulty Normal Controller Test Speaker Test Credits per Pulse Coin Slot 1 1 Coin Audit Credits per Pulse Coin Slot 2 1 Swap Guns No Gun Force Feedback On Return To Game Violence Blood On Customer Service 408 597 3435 www globalvr com http service globalvr com B Back Up TechSupport globalvr com MN Select Down Free Play Credits Per Play Credits Per Continue Difficulty Swap Guns Gun Force Feedback Credits per Pulse Violence Blood 040 0204 01 Rev B 12 9 2009 Figure 6 Game Settings Menu Sets overall game difficulty Very Easy Easy Normal Hard or Very Hara default Normal Setting Yes swaps guns 1 and 2 This lets you compensate if the guns are connec
28. PCB routes all signals within the gun and between the gun and the system computer It also has an LED display that shows remaining ammo during game play Each connector on the Gun PCB 1s keyed to fit only to the correct harness connector Refer to the picture below to locate the connectors on the PCB layout varies depending on PCB version See Figure 30 on page 47 for detailed gun wiring information To replace the PCB open the gun case as described on page 21 Slide the PCB out of the case and disconnect all connectors Replace PCB version 1 x with version 1 8 replace PCB version 5 01 only with version 5 01 or later Caution Disconnect the cabinet from AC power before making any connections to the Gun PCB Hot plugging any connector will damage the PCB JA Outputs J3 Analog Inputs Gun Pots i J1 USB LED Display To PCI USB Port on System Computer Figure 20 Gun PCB Gun Barrel LED Light Coil Plunger LED opat Flame Thrower Button Micro Switch anc er FAR e Spring La Grenade Rocket Button Figure 21 Gun Internal Parts 2009 Global VR Inc 040 0204 01 Rev B 12 9 2009 Page 25 of 52 Chapter 6 Service and Repair The GVRI O Mini PCB The GVRI O Mini PCB relays all signals between the system computer and the controls Each connector on the PCB is keyed to fit only to the correct harness connector There are several versions of the PCB All but version 03 are approved for use with P
29. PERATION OF THE GAME IN ANY CONDITION GLOBAL VR SHALL NOT BE RESPONSIBLE FOR THE SUITABILITY PERFORMANCE OR SAFETY OF ANY NON GLOBAL VR PART OR ANY MODIFICATION PERFORMED BY ANY PRODUCT DISTRIBUTOR UNLESS SUCH WORK IS EXPRESSLY AUTHORIZED IN ADVANCE BY GLOBAL VR THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESSED OR IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ALL OTHER OBLIGATIONS OR LIABILITIES ON GLOBAL VR S PART EXCEPT FOR ANY EXPRESS WARRANTY SET FORTH IN A WRITTEN CONTRACT BETWEEN GLOBAL VR AND PURCHASER CONTAINING SPECIFIC TERMS WHICH SUPERSEDE THE TERMS HEREIN THIS WARRANTY DOES NOT AUTHORIZE ANY OTHER PERSON TO ASSUME OTHER LIABILITIES IF ANY CONNECTED WITH THE SALE OF PRODUCTS BY GLOBAL VR 2009 Global VR Inc 040 0204 01 Rev B 12 9 2009 Page 51 of 52 Technical Support Service amp Parts Hours 7 00Aam 5 00Pw Pacific Time Monday Friday Phone 408 597 3435 Fax 408 597 3437 E mail techsupport globalvwr com Website http service globalvr com Extended Service Hours Monday Friday 50m M idnight Saturday amp Sunday 7 00am M idnight Pacific Time Free telephone e mail and online support are provided for systems during the warranty period GLOBAL VR Technical Support can help you troubleshoot problems and diagnose defective parts We can also answer questions about the operation of your game When you contact Technical Support ple
30. Schematics 45 Warranty Information 31 040 0204 01 Rev B 12 9 2009 List of Figures Figure 1 Cabinet Dimensions 6 Figure 2 Coin Door with Key Locations E Figure 3 Back of the Marquee Front 7 Figure 4 Operator Buttons 000osoooososeeeee000 9 Figure 5 Overall Menu Screen Layout 10 Figure 6 Game Settings Menu 11 Figure 7 Audio Settings Menu 12 Figure 8 Monitor Menu 13 Figure 9 Resets MENU see 14 Figure 10 Coin Test Menu 14 Figure 11 Controller Test Menu 15 Figure 12 Speaker Test Menu 16 Figure 13 Coin Audit Menu 17 Figure 14 Audio Wung 19 Figure 15 Gun Case Screws 21 Figure 16 Gun Trigger Assembly 22 Figure 17 Gun Button Lamp and Micro SE eM M D 23 Figure 18 Gun Coil Assembly Service 23 Figure 19 Gun Pot Replacement 24 040 0204 01 Rev B 12 9 2009 Preface Figure 20 Eege 25 Figure 21 Gun Internal Parts 25 Figure 22 Start Button Assembly 27 Figure 23 Servicing the Coin Mech and Col Meer oiu dite a iat RR ies 28 Figure 24 AC Power Plate Shown Without RE VE 29 Figure 25 Cold Cathode Light De
31. align the slots that fit around the gun PCB with the LED display and then carefully put the two halves together Make sure no wires or components get caught or pinched Pay special attention to the area around the trigger and spring the wires coming out of the frame shaft and the wires attached to the coil and barrel light 2 Insert the four 4 3 8 x 10 32 screws shown with the double arrows in Figure 15 Partially tighten all four screws verify the case 1s mating properly and then tighten the screws snugly 3 Check the trigger to make sure it works properly The trigger or spring could shift while you are assembling the case 4 Replace the remaining 8 32 screws and nuts shown by the single arrows above and tighten snugly The screw at the top of the muzzle end is 3 4 long and the two screws in the handle are 1 long as shown above All of the other screws are 1 1 4 long 2009 Global VR Inc 040 0204 01 Rev B 12 9 2009 Page 21 of 52 Chapter 6 Service and Repair Gun Trigger Service To replace the trigger spring refer to the picture below for the placement of the spring in the gun housing Install the plastic trigger so it presses against the spring and the bottom part of the trigger will press the switch actuator when a player pulls the trigger To replace the micro switch remove the two screws that secure the switch in place Remove the two wires and install them on the same terminals on the replacement switch
32. apter 6 Service and Repair 5 Use the Arrow keys gt to highlight Main from the top of the screen and the Main Menu will appear 6 Use the Arrow keys 11 to highlight System Time The hour will be highlighted Use the and keys to set the hour to local time Press Tab to move to the minutes and set them the same way BIOS SETUP UTILITY Advanced Power Boot Tools Exit Use ENTER TAB uL SHIFT TAB to gelact a field 11 35 11 Mon 12 22 2008 eet ry KOC WO400BB 6 Ji A0 DVD ROM DD Not Detected Not Detected Not Detected Not Detected Use er to configure system Time P IDE Configuration P System Information VOZ 58 C Copyright 1985 2007 American Megatrends Inc 7 Use the Arrow keys 11 to highlight System Date and set it the same way you set the time 8 Use the Arrow keys 11 to highlight Legacy Diskette A and then use the and keys to change the setting to Disabled 9 Verify Primary IDE Master is the hard disk WDC WD400BB and Primary IDE Slave is the sony DVD ROM 10 Use the Arrow keys gt to highlight Advanced from the top of the screen and the Advanced menu will appear 11 Use the Arrow keys to highlight CPU Configuration and press Enter The Configure Advanced CPU Settings menu will appear 12 Use the Arrow keys 11 to highlight Intel R SpeedStep tm tech and then use the and keys to change the set
33. aradise Lost See Figure 29 on page 46 for illustrations of the approved PCB versions and to identify the PCB connectors Versions up to 02 have two 5 Amp fuses that protect the coin meter power only See Figure 28 on page 45 for detailed wiring information The PCB must have jumpers installed at J5 Mode Select to put the PCB in Keyboard Mode For PCB versions 00 and 01 place a jumper across pins 4 amp 5 For all other PCB versions place a jumper at position 2 see Figure 29 The firmware programmed into the PCB must also be compatible with the game The firmware version 1s displayed in the Operator Menu Check http service globalvr com if you need more information on PCB and firmware compatibility Paradise Lost and Aliens Extermination use the same firmware so the PCBs can be swapped between these two games PCBs used in other games are not compatible with Paradise Lost Caution Disconnect the cabinet from AC power before changing the fuses or making any connections to the PCB Start Button Service The Start buttons for each player are illuminated with 12 volt lamps Refer to Figure 22 and perform the following steps to replace the buttons lamps and micro switches l 2 9 Disconnect the cabinet from AC power Open the coin door and reach up under the control panel to access the buttons To remove a micro switch gently rock it to the side and remove it from the housing Remove the wires and install them on the same con
34. are represents the range of motion for one of the guns The numbers above each square show the current X and Y range for the gun and the current position The small blue cursor in the square represents the current position of the gun As you move the gun the cursor will move and the current position numbers will change Under each large square you will see a small block labeled Trigger that will highlight when you pull the trigger for that gun The small block labeled Hat will highlight when you press the thumb button Game Settings Controller Test Audio Settings X 355 1870 Y1699 1553 1098722 X 12000 0 2000 0 lt 1000 1000 gt Monitor Settings Resets Coin Test Controller Test Speaker Test Coin Audit Return To Game Trigger Hat Trigger Hat Customer Service PRESS SELECT to enter calibration mode 408 597 3435 www globalvr com http service globalvr com M Back Up TechSupport amp globalvr com MN Select Down Figure 11 Controller Test Menu Perform the steps below to calibrate a gun from the Controller Test screen 12 Press the SELECT button to enter Calibration Mode 13 Pull the trigger of the gun you wish to calibrate and refer to the square on that side of the screen 14 An arrow will appear on the left side of the screen and a prompt will tell you to point the gun all the way to the left and pull the trigger Be sure to point the gun all the way to the left before pulling the trigger 15 Follow th
35. ase or decrease in resistance with no jumps Replace the gears if they are worn or cracked Refer to Figure 19 for gun base components and perform the following steps to replace a pot or gear shaft l SA qe s x Mounting TE p Gear Mounting e Remove the six 6 Torx security screws that secure the front and rear covers over the gun base and remove the covers Remove the two mounting nuts and remove the metal mounting plate from the pot to be replaced Use an Allen wrench to loosen the set screw from the gear shaft and remove the gear shaft Using a 1 2 wrench remove the nut and lock washer that secure the pot to the frame De solder the wires from the pot and solder them on the same terminals on the replacement pot Install the new 5KQ pot with the same orientation Make sure that the plastic keys on the pot mate properly with the metal Re install the lock washer and nut being careful not to over tighten Re install the gear shaft and tighten the set screw Calibrate the gun using the Gun Test amp Calibrate screen from System Tests in the Operator menu after replacing a pot Mounting WS Nut E Gear snor M 9 Screw df v Nut ee MEN Shaft Nut ES Ze H Dee 4 Mounting a Plate 3 Plate Figure I9 Gun Pot Replacement Paradise Lost Operation amp Service Manual Page 24 of 52 040 0204 01 Rev B 12 9 2009 Chapter 6 Service and Repair The Gun PCB The Gun
36. ase provide the information listed below to assist the Technical Support representative in solving your problem quickly For your convenience space is provided to write important numbers Cabinet Serial Number Build Number from Operator Menu I O Board Number from Operator Menu Your mailing address and telephone number A summary of the question or a detailed description of the problem with your cabinet The additional information listed below as applicable may assist Technical Support in solving your problem quickly e Specific error message e Date of latest software install or upgrade e Any changes made to the system e For game play issues the game mode and number of players To comment on this manual please e mail techpubs globalvr com
37. coil action and LED ammo readout e USB Gun interface e 42 inch widescreen LCD monitor e Enhanced audio with subwoofer e Supports dollar bill validator Paradise Lost Operation amp Service Manual Page 6 of 52 040 0204 01 Rev B 12 9 2009 Chapter 2 Installing a New Cabinet Chapter 2 Installing a New Cabinet Use the following procedure to install a new cabinet 1 Carefully remove the cabinet from the shipping container giving yourself plenty of space around the cabinet Inspect the exterior of the cabinet for any damage 2 Remove the keys from the coin return slot Open the coin door to locate the second set of keys see Figure 2 Second Set of Kays Coin Door First Set of Keys Loose Parts in Cash Box Figure 2 Coin Door with Key Locations 3 Unpack the marquee front Remove the five 5 nuts and washers from the pre installed screws with standoffs shown by the rectangles below Leave the standoffs in place Remove the three 3 wood screws shown by the circles below from the back of the support piece at the top Use this hardware to secure the marquee front in place on top of the cabinet 4 Connect the AC power cord to a grounded outlet and power on the game Play a game to verify everything is working properly 6 Refer to Chapter 4 for information on using the Operator menus to set up your game Screw with Washers Standoff and Nut 1 of 5 Figure 3 Back of the Marquee Front
38. complies with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy If not installed and used in accordance with the instruction manual it may cause harmful interference with radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case you will be required to correct the interference at your own expense Operation is subject to the following conditions e This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operation 2009 Global VR Inc 040 0204 01 Rev B 12 9 2009 Page 5 of 52 Chapter 1 Introduction Chapter 1 Introduction Cabinet Specifications Width 40 102 cm T gt a 4 A e Ou Sg Depth 58 nd 147 cm n Figure 1 Cabinet Dimensions Power Requirements Approximate 115 VAC 230 VAC e Inrush AC Current 8 Amps e Inrush AC Current 4 Amps e Operating AC Current 5 Amps e Operating AC Current 3 Amps Hardware Features e Pentium computer e Unique cabinet configuration with e Nvidia GeForce graphics dramatic lighting effects e 512 megabytes RAM e Mounted guns with force feedback re
39. cs Chapter 9 Diagrams and Schematics GVRI O PCB Part 990 0013 01 USB SS USB Cable to PCI USB Port 3 on System Computer 12 VDC In from DC Power Suppl 3 5 mm Phono Cable to Green Audio Port on System Computer J4 Audio Out Harness Part 115 0100 01 Left Speaker Left Speaker Key Left Speaker 3 WHT Right Speaker WHT l Right Right Speaker ORG Speaker J6 Analog Pots J7 Coin Inputs 3 Key Harness Part 115 0095 01 COIN 2 4 WHT ORG GND 1 BLK WHT 2 WHT RED J8 Button Inputs Harness Part 115 0096 01 BLK WHT 4 4 Key 1 1 Player 1 Start WHT BLK 2 2 Player 2 Start WHT BRN o 5 TEST BACK Button BLU WHT 12V 12V Lamps SELECT Button WHT BRN Harness Part 115 0095 01 9 9 COIN2 For Optional Dollar Bill Validator 6 6 are Coin gt gt NO COM Switch 4 4 Operator J5 TEST BACK Mode Select 2 Key 5 9 NO COM Button 12 V 3 YEL WHT 7 7 METER GND 6 BRN WHT TEM Jumper at 2 J9 Volume Button Inputs 1 BLK QUE MN SE OE SERE ee ELT r4 Co O C Co lt ITI ITI JJ O N C O oO Ff N Cc O oO A SELECT D Key o cce VOL DN NO COM VOL DN Button 3 WHT BLU S COM VOL UP NO ER VOL UP B o o UP Button WHT GRN NO COM Operator NOTES Wire colors may vary due to harness revisions Panel Buttons Unused pins are not shown Figure 28 GVRI O Wiring Diagram 2009 Global VR Inc 040 0204 01 Rev B 12 9 2009 Page
40. d you will see the installer screen on the monitor 2 After about 5 minutes when you are prompted remove the CD and turn the cabinet OFF and then ON Do not insert the Game Install Disk yet 3 When the computer reboots you will see a series of processing screens After about 3 4 minutes the computer will automatically reboot You will briefly see a message saying Insert Game Disk 1 followed by the GLOBAL VR logo on the screen Proceed to install the Game Install Disk as described below Game Install Disk 1 Open the DVD ROM drive and insert the DVD labeled Game Install Disk 1 of 1 The computer will read the DVD automatically do not reboot You will see the Installer screen as the software copies files and after about 6 7 minutes the computer will reboot 2 After about minute more Initial Calibration screen will appear Remove the disk from the DVD ROM drive 3 Press the TEST BACK button to open the Operator Menu Select Controller Test and follow the onscreen prompts to calibrate both guns Note The Initial Calibration screen will be displayed until you open the Operator Menu Use the Operator Menus to change any desired settings 5 Play a game and use both guns to verify proper operation Press the SELECT button in Attract Mode to insert Service Credits for testing the game Paradise Lost Operation amp Service Manual Page 18 of 52 040 0204 01 Rev B 12 9 2009 Chapter 6 Service and Repair Chapter 6 S
41. e HA ex REIS RM m als 5 N 4 H 1 1237 234 1234 1234 1 1237 237 1237 1234 pe e FERRITE FERRITE IL veL JA k AN TES BLK GR WHT D i LA d 1 gt d sor LO M o GND TERT ije j 5v BEAD BEAD 212 RED 4 A Chapter 9 Diagrams and Schematics Paradise Lost Operation amp Service Manual Page 48 of 52 Chapter 9 Diagrams and Schematics AC Power Strip Note Connection order does not matter D KIC OUO tmt st ibas yo Coe d 115 VAC OUT N L Computer 220 vac im o Bow Monitor Power Supply Transformer Wiring Transformer DC Power Supply for 230 VAC System LAT Marquee Light Fixture Dollar Bill Validator Optional To Ground Lug Two middle terminals Under Connector xO To GVRI O PCB REES Part Chassis Ground Harness N Le 115 0049 01 Partif 115 0101 01 O To Coin Vault Ground Lug xo To Gun 1 eee A Ab To Gun 2 O To Monitor Chassis ToAC Grourid Lug Grourid Lug Wall Outlet AC Power Plate on Cabinet Rear Top View DC Power Supply EFE EE NU CT D Set Input Voltage 110 or 220 e with switch on back Power On LED Adjustment Pot Affects all Voltages Power Strip Black di Green ite E 1 To Kickplate Lights To AC Black T di Part 115 0008 01 To Instruction Panel Lights
42. e onscreen instructions as you are prompted to point the gun to the right and pull the trigger followed by up and then down 16 Once you finish you can calibrate the other gun or press the BACK button to exit 2009 Global VR Inc 040 0204 01 Rev B 12 9 2009 Page 15 of 52 Chapter 4 Operator Menu and Game Setup Speaker Test Screen This screen tests each speaker on the cabinet As soon as you press SELECT to open this screen the test sounds will start playing Each speaker in turn will play its name Curved lines by the onscreen icons show which speaker 1s playing as shown for the Front Left speaker below The test will continue until you press the BACK button to exit Game Settings Audio Settings Monitor Settings Resets ZA Coin Test Center Controller Test Ou qu Speaker Test Front Left jim Front Right Speaker Test Coin Audit Return To Game Customer Service Now playing two channel test sound 408 597 3435 www globalvr com http service globalvr com M Back s Up TechSupport globalvr com MN Select Down Figure 12 Speaker Test Menu Paradise Lost Operation amp Service Manual Page 16 of 52 040 0204 01 Rev B 12 9 2009 Coin Audit M enu Chapter 4 Operator Menu and Game Setup This menu displays current and lifetime coin audit information The top half displays data since the last time the Coin Audits were reset from the Resets menu and the bottom half displays lifetime data since the sof
43. e thumbscrews on the latches as shown by the arrows in step 1 of the figure below 2 Slide the latches apart from each other and remove the Coin Mech as shown in steps 2 and 3 3 Reverse these steps to re install a coin mech It is important to verify the operation of the newly installed coin mech with both good and bad coins 4 te k Figure 23 Servicing the Coin Mech and Coin Meter Paradise Lost Operation amp Service Manual Page 28 of 52 040 0204 01 Rev B 12 9 2009 Chapter 6 Service and Repair Coin Meter Replacement The coin meter is located in the bottom left hand corner of the coin vault It receives power via the GVRI O Mini PCB Ifthe coin meter stops working first check the 5A fuses on the GVRI O Mini PCB only on PCB versions 01 and 02 and replace if blown Perform the following steps to replace the coin meter 1 Turn the cabinet OFF and disconnect the AC power cord 2 Remove the two Phillips screws securing the coin meter to the cabinet and remove the coin meter Cut the two wires from the coin meter and strip the ends of the wires to attach the new meter 4 Use two butt splices to connect the wires to the new coin meter Secure the new coin meter with the two screws removed previously Power Distribution Service AC Power Plate The AC power plate provides the external AC power connection An AC EMI Filter in the power plate removes electrical noise that can cause interference with the hardware i
44. ect all devices to the correct USB ports and reboot See Figure 33 on page 50 for PC connection information Important Disconnect power before changing any USB connections Faulty power supply Verify DC power supply is putting out the correct voltages Gun does not aim Gun out of Calibrate the gun from the Controller Test screen in the properly Calibration Operator Menu Faulty pot or gear Check gun pots and gears see Gun Pot and Gear Service on page 24 No lights on gun Check 12 VDC Check wiring and make sure the DC power supply is power putting out 12 VDC Fuses blow Make sure no wires are pinched by the gun case Faulty power supply Test voltage output and replace power supply if faulty LED readout on gun Faulty Gun PCB Check all connections to the Gun PCB it is powered by 5 not working or looks VDC from the USB connection Replace PCB if faulty strange Miscellaneous Troubleshooting No power Power strip not Make sure the power indicator light on the power strip is plugged in or turned on If it is off make sure the connections to the AC Power off Plate are secure and the power strip ON OFF switch is ON Cabinet not Make sure the AC power cord Is firmly connected to the connected or turned power plate and an active AC outlet and the cabinet off ON OFF switch is ON Blown fuse in power Check the fuse in the power entry module in the power plate plate Computer will not Power cycling the Sometime
45. ervice and Repair CAUTION GLOBAL VR assumes no liability for any damage or injuries incurred while servicing the cabinet Only qualified service personnel should perform T service and installation of cabinet hardware To prevent electrostatic discharge ESD damage handle PCBs by the edges only and use a grounding wrist strap or similar precaution Please read the service instructions before working on the cabinet Always turn the cabinet OFF and disconnect the AC power cord before performing any repair work DANGER Audio System Service The figure below shows the wiring for the Audio System Please refer to this figure to check audio connections or troubleshoot the audio system 12 VDC Power Harness Blue Power In PN 115 0122 01 Red Green Not Used ge ow Computer RK Audio Ports KE CS su 5 Subwoofer T Audio Harness PN 1 Ice j speaker Harness Left Speaker Speaker Harness PN 115 0119 01 Zs F poi V a Right ront dM Mun ifs ll Speaker 3 S a BREN l Figure 14 Audio Wiring 2009 Global VR Inc 040 0204 01 Rev B 12 9 2009 Page 19 of 52 Chapter 6 Service and Repair S peaker Replacement If you need to replace the left or right speaker do the following 1 Remove the lower door from the back of the cabinet 2 Inside the cabinet disconnect the Molex connector that secures the speaker harness to the main audio harness Inside the cabinet remo
46. eturn To Game Customer Service 408 597 3435 www globalvr com http service globalvr com B Back s Up TechSupport amp globalvr com MN Select Down Figure 9 Resets Menu Menem Desnpion 0 Reset High Scores Clears the high scores saved in the software Reset Coin Audits Resets Current Coin Audits to zero 0 Does not affect Lifetime Coin Audits Reset Available Credits Resets Available Credits to zero 0 for both players The number of available credits for each player is shown in parentheses Reset to Factory Default Restores cabinet to factory default settings Does not affect scores or audits Coin Test Menu This menu lets you test the coin inputs Activate each coin input or optional dollar bill validator and confirm that the Coin Count number increments by the expected amount Game Settings Coin Test Audio Settings Credits Player 1 O Monitor Settings Credits Player 2 2 Resets Coin Test Controller Test Speaker Test Coin Audit Return To Game Test Coin Inputs Customer Service 408 597 3435 www globalvr com http service globalvr com M Back Ed Up TechSupport globalvr com MN Select Down Figure 10 Coin Test Menu Paradise Lost Operation amp Service Manual Page 14 of 52 040 0204 01 Rev B 12 9 2009 Chapter 4 Operator Menu and Game Setup Controller Test M enu This menu lets you test and calibrate the guns The menu displays two large squares on the screen Each squ
47. f warranty parts after expiration of the original warranty period are the responsibility of the Purchaser GLOBAL VR is not obligated to provide the Purchaser with a substitute unit or on site service during the warranty period or at any time If after investigation GLOBAL VR determines that the reported problem was not covered by the warranty Purchaser shall pay GLOBAL VR for the cost of investigating the problem at its then prevailing per incident billing rate No repair or replacement of any Product or part therein shall extend the warranty period as to the entire Product The warranty on the repaired part shall be in effect for the remainder of the original warranty period but will not exceed the original warranty period Purchaser s exclusive remedy and GLOBAL VR s sole obligation is to supply or pay for all labor necessary to repair any Product found to be defective within the warranty period and to supply at no extra charge new or rebuilt replacements for defective parts If repair or replacement fails to remedy the defect then and only in such event shall GLOBAL VR refund to Purchaser the purchase price for said Product Purchaser s failure to make a claim as provided above or continued use of the Product shall constitute an unqualified acceptance of said Product and a waiver by Purchaser of all claims thereto IN NO EVENT SHALL GLOBAL VR BE LIABLE FOR LOSS OF PROFITS LOSS OF USE INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM O
48. ght METL6R LED Light Tube Red 990 0012 01 Gun PCB 96 0799 00 Gun Assembly 2009 Global VR Inc 040 0204 01 Rev B 12 9 2009 Page 37 of 52 Chapter 7 Replacement Parts Gun Exploded View Parts Reff Qty Part Number Item Description Z o gt Z o o S 1 96 4901 00 BOTTOM PLATE F WMS ANALOG GUN 1 96 4937 00 BRACKET F SWIVEL BASE ASSY 1 10 o 3 1 96 4934 00 BRACKET PIVOT BOX amp SHAFT ASSY 1 1 1 96 4902 00 BRACKET HANDLE WELDED Z o 1 964915 00 BRKTCOILMIG gt gt S o 6 1 1964928200 SHAFT 5 8 DIA 0 0000000000 1 96490800 DISC PLASTICWASHER 1 96 4907 00 GEARSEGMENTWHUB z 1 96 4960 00 7 SPACER SEGMENT GEAR o o o 10 1 43 0232 00 NULHEXNYLOCK1 220 1 10 0 0 0 0 11 1 43 0055 00 WASHER FLAT 1 2SAE gt Z 00000000000 12 7 42 0082 00 NULKEPS amp 32 10 0 0 0 0 0 13 8 43 0252 00 SCREW 8 32 x 3 8 HEX HEAD 0 14 1 43 0003 00 3 8 SAE FLAT WASHER ZNC PLTD 15 1 43 0092 00 NUT 3 8 16NYLOCK 1 0 0 0 16 1 43 0280 00 HEN HEAD CAP SCHEI o 17 2 43 0087 00 LOCKWASHER EXT 10 _ 000000 18 3 43 0253 00 MIT HEX 10 32 JAM NYLOCKZINCPLATED 19 1 96 4900 00 COIL RETAINING BRACKET Z gt Z 20 1 96 4938 00 INSULATOR 0 21 1 96 4904 00 BRACKET POT MTG HORIZONTAL 22
49. io communications service Radio communications services include but are not limited to AM FM commercial broadcast television cellular services radar air traffic control pager and Personal Communication Services PCS These licensed services along with unintentional radiators such as digital devices including computer systems contribute to the electromagnetic environment Electromagnetic Compatibility EMC is the ability of items of electronic equipment to function properly together in the electronic environment While this computer system has been designed and determined to be compliant with regulatory agency limits for EMI there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference with radio communications services which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures e Re orient the receiving antenna e Relocate the cabinet relative to the receiver e Plug the game into a different outlet so that the computer and the receiver are on different branch circuits If necessary consult a Regulatory EMC representative of GLOBAL VR or an experienced radio television technician for additional suggestions You may find the FCC Interference Handbook to be helpful It is available from the U S Government Print Office Washington DC 20402 This device has been tested and
50. isplay Properties window by clicking the X in the upper right corner of the window Double click the folder there should only be one on the Windows desktop to open it Find the systemcfg lua file inside the folder and double click the file to open it in Notepad If the file does not open right click the file select Open With and then select Notepad Scroll all the way to the bottom of the page in Notepad Locate the r lines shown below and edit the values to match the text shown in bold below r Height 720 r ViewportHeight 720 r ViewportWidth 1280 r Width 1280 Select File gt Save or press Ctrl S to save the changes and then close Notepad by clicking the X in the upper right corner of the window Turn the cabinet off and disconnect the keyboard and mouse Turn the cabinet on and wait for the Attract movie to start Press the Operator button to open the Operator Menu and select Monitor Settings Confirm Display Width is set to 1280 and Display Height is set to 720 Exit from the Operator Menu and play a game to verify proper operation Paradise Lost Operation amp Service Manual Page 32 of 52 040 0204 01 Rev B 12 9 2009 Chapter 6 Service and Repair BIOS CMOS Settings Asus P5KPL CM Motherboard This procedure applies to the Asus PSKPL CM Motherboard If your system has a different motherboard check http service globalvr com for updated information If you are comfortable
51. nectors on the new micro switch To remove the lamp housing gently rock the white plastic housing from side to side to pop it out of the button housing To remove the button from the control panel unscrew the retaining ring from under the control panel To remove a lamp from the housing for replacement pull it straight out of the lamp housing When connecting the wiring to the micro switch and lamp refer to the labels on the wires and the figure below to make sure the connections are correct Caution Do not connect the 12 volt lamp power wire to the micro switch This could damage the GVRI O PCB Reverse these steps to install the replacement button and micro switch Connect the ground wire to the COM connector on the bottom of the switch housing and the signal wire to the NO connector as shown in the figure below Do not use the NC connector Paradise Lost Operation amp Service Manual Page 26 of 52 040 0204 01 Rev B 12 9 2009 Chapter 6 Service and Repair Button Assembled Bayonette Base Lamp Retaining Ring e Lamp Connector 1 of 2 12V power to one side Ground to one side P Switch Actuator Signal via Mico Switch COM E Ground Wire E Figure 22 Start Button Assembly LCD Monitor Service The 42 LCD Monitor is powered by a dedicated 24 VDC power supply This power supply plugs into the AC power strip If you should need to replace the LCD monitor do the following
52. nside the cabinet AC power from the power plate is connected to a 7 outlet AC power strip surge suppressor in the cabinet Caution The cabinet must be connected to a secure ground to function properly Ground wires from system components must be securely connected to the ground lug on the power plate as shown below and in Figure 32 on page 49 Components must not be grounded to the power plate mounting bolts Power Strip Neutral Wire GA Slo Blo Fuse x P EMI Filter and Power Strip ON OFF Switch NAVO erp ER i Ground Wires to Ground Lug MESS Cabinet Interior ee Connect Cabinet Power Cord 115 VAC In Mounting Bolt 1 of 4 Cabinet Ground Do Not Use for Grounding Wire to Ground Lug Figure 24 AC Power Plate Shown Without Labels 2009 Global VR Inc 040 0204 01 Rev B 12 9 2009 Page 29 of 52 Chapter 6 Service and Repair AC Power Strip Replacement The AC power strip provides power to all of the components in the cabinet If the cabinet has no power check the 6A Slo Blo fuse in the power plate see Figure 24 and replace if blown Perform the following steps to replace the power strip 1 Turn the cabinet OFF and disconnect the AC power cord Disconnect all components from the power strip 2 3 Disconnect the power strip from the AC power plate terminals shown in Figure 24 4 Remove the power strip it is held in place with Velcro 5 Replace the power strip with an appropria
53. o 6 White Remove the four 4 screws that Behind Instruction Guns Tubes One secure the metal base plate below Panel Below Each Gun the gun Subwoofer One 12 Red Remove the four 4 Torx screws Inside Cabinet on Tube that secure the speaker grill to Side Wall access the tubes Remove the back door to access the inverter 2 Pin Connector Attached to Tube Cold Cathode Florescent Tubes gt 412 VDC In from DC Power Supply Power Inverter Figure 25 Cold Cathode Light Detail Changing the Monitor Resolution M anually In rare cases the software may not be able to set the monitor resolution correctly and you can not change the setting from the Operator Menu This can happen when a video card or LCD panel is replaced In this case do the following steps to set the optimal resolution 1 With Attract Mode running connect a USB keyboard and USB mouse to the system computer Note You can use a PS2 mouse and or keyboard but you must power off the game before connecting them 2 Press the Esc key on the keyboard to exit from the game 3 Press the Windows flag key A on the keyboard to open the Windows Start Menu and select Display Properties from the Start Menu The Display Properties window will open 4 Select the Settings tab in the Display Properties window In the Settings tab Click the Advanced button in the lower part of the window The Plug amp Play Monitor window will appear 2009 Global VR Inc
54. off Turn on the Gun Force Feedback under Game Settings in the Operator Menu Faulty coil Check wiring inside gun Replace coil if faulty Force Feedback Gun wiring is To compensate change the Swap Guns setting under recoil and LED flash reversed Game Settings in the Operator Menu in the wrong gun A button or trigger Faulty micro switch Check micro switch inside gun Check wiring Make sure does not work or wiring no wires are pinched in the gun case A button or trigger Faulty micro switch Check micro switch inside gun Check wiring Make sure does not work or wiring no wires are pinched in the gun case Paradise Lost Operation amp Service Manual Page 42 of 52 040 0204 01 Rev B 12 9 2009 Chapter 8 Troubleshooting Gun s not working Faulty wiring Verify that all wires are firmly connected and no wires are Or frayed or improperly shorting to ground Message at boot Disconnected USB Check all power and USB connections If all gun lights are indicates gun s not or DC power off this indicates a problem with 12 VDC power detected Blown fuse in gun Check the fuses MDL 2A Slo Blo in the gun power power harness harness Gun s connected to To test a USB port turn off the game disconnect the e i port device from the port and then connect the game dongle to the port Reboot the game A No Dongle message indicates the port is bad If the game starts the port is working After the test turn off the cabinet reconn
55. on during Attract Mode Each press adds one credit for each player Lists games started for Player 1 and Player 2 Lists games continued for Player 1 and Player 2 040 0204 01 Rev B 12 9 2009 2009 Global VR Inc Page 17 of 52 Chapter 5 Software Restoration Chapter 5 Software Restoration SYSTEM RECOVERY DISK PARADISE LOST PARADISE LOST To Restore System Please ves your system V Insert CD docuenentation for d Powa ole cabinet Complete instructions 3 Follow onscreen prompts Version 3 0 1 DISK 1 OF 1 PN 050 0170 01 11 25 2008 VERSION 1 0 12 GAME INSTALL PN 050 0127 01 DISK 1 OF 1 DVD ROM For 415 MI GI amp Asus QJ Motb eb ze Please refer to your system documentation for complete installation instructions 2350 ZANKER ROAD g 3 SAM JOSE CA 35131 ULUHAL i h PH 408 597 3435 Kay is ef EX 408 557 3437 C mmen Dkbake oom gem gobalr com Follow the instructions below if you need to re install software on your cabinet Total installation time 1s about 15 20 minutes Important When you use the System Recovery Disk you will erase all game settings and coin and game audits It is advisable to contact Technical Support before using the System Recovery Disk to resolve a problem S ystem Recovery Disk 1 With the cabinet powered ON open the DVD ROM drive and insert the CD labeled System Recovery Disk Power the cabinet OFF and then ON The computer will boot from the CD an
56. or replace the pots Gun Power Harness Fuses The gun power harness has two fuses one for each gun If a gun has no power check the fuse and replace 1f necessary Spare fuses are taped to the harness near the fuse holder Replace with MDL 2A Slo Blo fuses Paradise Lost Operation amp Service Manual Page 20 of 52 040 0204 01 Rev B 12 9 2009 Chapter 6 Service and Repair Opening the Gun Case Open the gun case to service the trigger buttons and coil assembly You do not need to open the case to service the pots that aim the gun see page 24 See Figure 21 for a view of the open gun assembly 1 To open the gun case first remove the 12 Torx security screws shown by the single arrows in the picture below and remove the corresponding nuts from the other side of the gun 2 Remove the four screws shown by the double arrows in the picture below These screw into the frame so there are no nuts to remove 3 Carefully remove the left side cover from the gun being careful not to pull the wires from the grenade button on the cover The wires are long enough that you can set the cover on the control panel near the gun without disconnecting the wires m Se hs E s F s E Be a Leiwe h Te z P Jj d i E A Wa Zeep wt E We e S Ni LENT D a8 I b a e Mi EE i F s k r T d k s e 7 LI i 1 Figure 15 Gun Case Screws Closing the Gun Case 1 To close the gun case first
57. r each player Paradise Lost Operation amp Service Manual Page 8 of 52 040 0204 01 Rev B 12 9 2009 Chapter 4 Operator Menu and Game Setup Chapter 4 Operator Menu and Game Setup This chapter describes the Game Operator menus their functions and default settings These menus let you set up the game diagnose problems and view gameplay and earnings statistics Navigating the Menus 2 Open the coin door and press the red TEST BACK button to open the Operator Main Menu Use the VOL UP and VOL DN buttons to navigate through the list of submenus on the left side of the screen The name of each submenu will change color as it is highlighted and the submenu will appear grayed out in the main pane Press the green SELECT button to select a submenu After you select a submenu use the VOL UP and VOL DN buttons to highlight items in the submenu and then press the SELECT button to select an item Once you have selected a menu item use the VOL UP and VOL DN buttons to change the setting When you finish press TEST BACK to exit from the item To exit from a submenu press the TEST BACK button To close the Operator Menu highlight Return to Game pressing the TEST BACK button when you are not in a submenu will automatically highlight this item and press SELECT TEST BACK Button Red Used to enter the Operator Menu and to return to the previous menu VOL UP and VOL DN Buttons Yellow Used to move through
58. reely Marquee lamp does Faulty florescent Check the florescent tube for darkened or cracked ends not light or is tube Replace the florescent tube if it looks worn intermittent Faulty florescent Verify the florescent tube pins make a good connection fixture with the lamp fixture Check the ballast for proper operation Replace fixture if faulty Credits only work on Wrong dongle Check Cabinet Info in Operator Menu You should see left player Player 1 version CAB Standard If you see CAB Deluxe you have a Deluxe Cabinet game dongle which requires a second coin mech for Player 2 Contact Tech Support Wrong number of Incorrect setting in Adjust settings from Game Settings in the Operator credits given when Operator Menu Menu uide bills are Faulty wiring Disconnect the cabinet from AC power Verify that all wires inserted are firmly connected to the coin mech and bill validator and ground wires are properly connected Verify that no wires are frayed or improperly shorting to ground Faulty coin mech Verify the coin mech is not jammed Make sure the coin mech is properly aligned and latched to the coin door Repair or replace if faulty Coin meter does not Blown fuse s Replace the 5 Amp fuse s on the GVRI O Mini PCB only work GVRI O a As used on PCB versions 01 and 02 Paradise Lost Operation amp Service Manual Page 44 of 52 040 0204 01 Rev B 12 9 2009 Chapter 9 Diagrams and Schemati
59. s if you power cycle the PC but not the cabinet boot PC only instead of the PC will not power up To fix this power OFF the cabinet can cause _ cabinet disconnect the guns and GVRI O PCB from the the PC to not power USB ports and then power ON the cabinet Once the up computer reboots and you see the error screen saying devices are missing power OFF the cabinet Reconnect the USB devices and power ON the cabinet Note It is better to always reboot the cabinet rather than just the PC Power OFF before you connect or disconnect USB devices or you will damage the gun PCB 2009 Global VR Inc 040 0204 01 Rev B 12 9 2009 Page 43 of 52 Chapter 8 Troubleshooting Game dongle not Game dongle not SCHER the game dongle Power the cabinet off and then found by system connected computer Faulty game dongle Make sure the dongle is connected properly USB or wrong dongle dongles illuminate when recognized by the computer version Contact Tech Support if you need to order a new dongle Faulty port Test the dongle in a different USB port Cabinet gets very Faulty ventilation fan Verify that the ventilation fan is working Replace a fan if it warm is worn or spinning slowly Make sure the fan is getting 12 VDC from the DC power supply Cabinet ventilation Make sure you have proper clearance between the holes are blocked cabinet rear and the wall Make sure the vent holes are clear of dust and debris and that air can flow f
60. sets oo SCH Bplay HOTIZ Offset Coin Test Display Vert Offset 19 Controller Test Display Width 1196 Speaker Test Display Height 670 Coin Audit Test Screens Press Select Return To Game Customer Service 408 597 3435 www globalvr com http service globalvr com B Back a Up TechSupport globalvr com MN Select Down Figure 6 Monitor Menu Display Vert Offset Lets you move the image up or down in pixels Display Width Lets you adjust the width of the image in pixels normally 1280 Display Height Lets you adjust the height of the image in pixels normally 720 Test Screens Displays test screens designed to help you adjust video geometry and colors Once you select the test screens use the VOL UP and VOL DOWN buttons to cycle through the screens and the BACK button to exit 2009 Global VR Inc 040 0204 01 Rev B 12 9 2009 Page 13 of 52 Chapter 4 Operator Menu and Game Setup Resets Menu This menu lets you reset coin audits and available credits or restore the cabinet to factory default settings Highlight an item and press the Select button to reset Text on the screen will confirm the item has been reset Game Settings Resets Audio Settings Reset High Scores Press to Reset Monitor Settings Reset Coin Audits Press to Reset Resets Reset Available Credits Press to Reset Plyr1 2 Plyr2 1 Reset to Factory Default Press to Reset Coin Test Controller Test Speaker Test Coin Audit R
61. tail 31 Figure 26 Cabinet Artwork 40 Figure 27 Gun Exploded View Drawing 39 Figure 28 GVRI O Wiring Diagram 45 Figure 29 Four Versions of GVRI O Mini 2g P PIRE EUREN 46 Figure 30 Gun Wiring Diagram 47 Figure 31 Overall Cabinet Wiring DIG SOLI ege ee 48 Figure 32 Power Distribution Diagram 49 Figure 33 Computer Rear Panel Diagram 50 2009 Global VR Inc Page 3 of 52 Preface Preface S afety Please read this page before preparing your arcade cabinet for game play The following safety instructions apply to all game operators and service personnel Specific warnings and cautions will be included throughout this manual Use the following safety guidelines to help protect the system from potential damage and to ensure your personal safety Electronic components in the game cabinet run on 115 VAC The voltage switch on the back of the computer must be set to 115 If you power up the computer outside of the cabinet set the switch to match the local AC voltage 15 volts 60Hz in most of North and South America and some Far Eastern countries such as Japan South Korea and Taiwan 230 volts 50Hz in most of Europe the Middle East and the Far East To help prevent electric shock plug the system into a properly grounded power source These cables are equipped with 3 prong plugs
62. te unit from GLOBAL VR part 49 0963 40 Do not attempt to use a different power strip Be sure to connect each wire to the correct terminal See Power Distribution Diagram on page 49 Caution Be sure to connect each wire to the correct terminal The ground wire must be securely connected to the ground lug on the power plate or the game will not function properly DC Power Supply Replacement The DC power supply provides 24 volt power to the gun coils and 12 volt power to the cold cathode lighting ventilation fan and GVRI O PCB Perform the following steps to replace the DC power supply 1 Turn the cabinet OFF and disconnect the AC power cord 2 Make sure that all wires connected to the DC power supply are properly labeled for easy re assembly and then disconnect the wires from the terminals on the DC power supply Remove the four 4 screws that secure the power supply to the cabinet 4 Reverse these steps to install the new power supply Adjust the 5V output to 5 4V before connecting the power supply to the cabinet harnesses use 5 2V if the power supply is connected If the voltage 1s too high it will damage electronic components If it 1s too low the game will not work properly 5 Besure to connect the wires to the correct terminals Refer to Figure 32 on page 49 for a diagram Marquee Florescent Light Service The marquee is lit by a florescent fixture To gain access to the marquee fixture remove the three
63. ted backwards and the force feedback recoil and LED flash occurs in the wrong gun Turns force feedback recoil On or Off default On Sets the credits per pulse for the coin mech default 1 Coin Slot 2 is not used Setting this to Off turns the blood off and changes head shots to power shots Options are On or Off default On 2009 Global VR Inc Page 11 of 52 Chapter 4 Operator Menu and Game Setup Audio Settings M enu This menu lets you adjust volume levels Game Settings Audio Settings Audio Settings Master Volume 68 Monitor Settings Attract Movie Volume 10096 Resets Game Music Volume 10096 Coin Test Controller Test Speaker Test Coin Audit Return To Game Relative to Master Volume Customer Service 408 597 3435 www globalvr com http service globalvr com M Back Up TechSupport amp globalvr com V Select Down Figure 7 Audio Settings Menu Meulem Desplon O Master Volume Sets Master Volume Attract Movie Mode Sets Attract Movie Volume relative to Master Volume Game Music Volume Sets Game Music Volume relative to Master Volume Paradise Lost Operation amp Service Manual Page 12 of 52 040 0204 01 Rev B 12 9 2009 Chapter 4 Operator Menu and Game Setup M onitor M enu This menu lets you adjust the video image quality and view monitor test screens Game Settings Monitor Audio Settings Gamma 10096 Monitor Settings Contrast 5096 Re
64. ted picture on video cable monitor to the video card in the computer While the monitor is powered ON disconnect the video cable You should briefly see a message on screen saying No Signal if the monitor is working Check the video cable and make sure it is not pinched or frayed Connect the cable to a different monitor to verify the signal Loose or faulty When the computer boots up it performs a PC self video card diagnostic test If you hear 3 beeps from the computer this indicates a problem with the video card If the video card is faulty contact Technical Support If instructed by Technical Support open the computer and check the following e Make sure the video card is seated properly in the motherboard Reseat the video card e Check the power connector to the video card inside the computer Make sure it 1s connected properly and 1s not connected backwards e Power on the computer and make sure the fan on the video card 1s spinning fast No video and no No power to Verify the computer is ON by the LED on the front of the audio computer computer Verify the line voltage switch on the back of the computer is set to the correct voltage for your area 115V Note It may take or 230V Make sure the AC power cord is firmly connected nearly 2 minutes to to the computer and the power strip and the power strip boot and start the LED is on Turn off the power strip wait 20 seconds and game then turn it back on to reboot the
65. ting to Disabled 13 Press Esc to return to the Advanced menu 14 Use the Arrow keys fe to highlight Power from the top of the screen and the Power menu will appear 15 Use the Arrow keys to highlight APM Configuration and press Enter The APM Configuration menu will appear Paradise Lost Operation amp Service Manual Page 34 of 52 BIOS SETUP UTILITY Power Boot Tools Exit k JumperFree Configuration k USB Configuration Bees La pse bp Onboard Devices Configuration e PCIPnP BIOS SETUP UTILITY Configure advanced CPU aettinga Enabled CPU speed Hodule Version 30 08 EE controlled by anuraCTUFEr s mre Brand String Inral R Cara4 TH Z CPO EJJO H 1 amp ECHz Operating system Frequency 2 L H amp 8GHz Disabled Default CEU FSR Speeds LOBEMEZ ed Cacha LL 5 64 XH spe Cache Le z SU4A EH Ratis Status Onlecked Hax 0T7 D Hini06 Ratio Actual Valuer 7 CPDID z Fl CRU ratio Adjustment Auta CIE Supports Enabled Max CEUID Value Limit Dissbled Varerpocl Technolgy Enabled CPO TM function Enabled Exerute Disable Bit E J 12 VO2 58 C Copyright 1985 2007 American Megatrends Inc BIOS SETUP UTILITY Malin Advanced TWE Boot Tools Exit Suspend Mode Auto Disabled Enabled ACPI 2 0 Support ACPI APIC Support E pen eol Pp Hardware Monitor VOZ 58 C Copyright 1985 2007 American Megatrends Inc 040 0204 01 Rev B 12 9 2009 16 Use the Arrow keys 11 to
66. tware was installed Game Settings Coin Audit Audio Settings Summary Since 2 2 2007 Coin Mech 1 655 32 Monitor Settings Games Resets Coin Mech 2 344 Credits Inserted 204 Coin Mech 3 0 Credits Unused 6 Coin Mech 4 O Coin Test Service Credits 1 Controller Test Starts Player 1 31 Starts Player 2 28 Spea ker Test Continues Player 1 109 Continues Player 2 Bf Coin Audit Lifetime Summary Since 2 2 2007 58 Return To Game Games Coin Mech 1 655 Coin Mech 2 344 394 4 Coin Mech 3 0 Coin Mech 4 0 Credits Inserted Credits Unused Service Credits 2 Starts Player 1 31 Starts Player 21 28 Customer Service Continues Player 1 109 Continues Player 2 87 408 597 3435 www globalvr com http service globalvr com MN Back a Up TechSupport globalvr com MN Select Down Figure 13 Coin Audit Menu Meutem Desen Lifetime Summary Since Games Credits Inserted Credits Unused Service Credits Displays the date when the Coin Audits were last reset from the Resets menu Displays the date when the software was installed and began recording coin audit data Displays total games played Displays total Credits inserted Coin Mech 2 is for the Optional Dollar Bill Validator Coin Mechs 3 and 4 are not used Displays total unused Credits Displays total Service Credits inserted Operators can insert Service Credits for testing the game by pressing the SELECT butt
67. ve the two 2 nuts and washers that secure the speaker in place 4 Outside the cabinet remove the two wood screws that secure the speaker under the monitor housing Remove the speaker with the mounting bracket Remove the two 2 screws that secure the speaker to the mounting bracket 7 Reverse these steps to install the new speaker Subwoofer Replacement The subwoofer is located behind the grill below the monitor 1 Remove the four 4 Torx security screws that secure the speaker grill to the cabinet 2 Remove the four 4 screws that secure the subwoofer to the cabinet 3 Remove the wires from the subwoofer and install them to the same connectors on the replacement subwoofer 4 Reverse these steps to re install the subwoofer Run the Sound Test from System Tests in the Operator Menu to verify proper operation Gun Service The subsections that follow describe steps for testing and replacing the gun components The gun body contains micro switches for the trigger grenade button and flamethrower button and a coil and plunger assembly that creates the force feedback recoil effect when the gun is fired To service these parts you need to open the gun case See Figure 21 for a view of the open gun assembly The base of the gun contains pots that relay the gun position to the computer If the gun position is not being read properly refer to the gun pot service steps on page 24 You do not need to open the gun case to test

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