Yealink Redirection and Provisioning Service(RPS) User Manual
Contents
1. Cancel E a n Figure 4 1 2 Inthe Name field enter the name that must be less than 20 characters 3 Inthe URL field enter the exact server address that must be less than 255 characters Note Four types of URL are supported https http ftp tftp 4 Click Save button to add the server to the RPS 5 After adding server successfully Servers page displays as Figure 4 2 The server you just added will display in the top of the list user yealink com Redirection amp Provisioning mm Server Yea i n k Add Server Add Device Servers Search server names QSearch Add xDelete Summary fe Devi E Name URL of Devices maces Server 1 https myserver com 3 Log lt W Oa lco 1 1 1 Yealink Network Technology Co Ltd All Rights Reserved Contact Suppor of Yealink Corporate Version 1 0 2 Figure 4 2 6 Yealink Guide for User 5 Managing Your Account To change your profile 1 Click Profile button on the top right menu Edit Profile dialog displays as Figure5 1 _ Edit Profile x Beautiful Software park Xiamen China Address Work Phone 86 0592 5703200 Mobile Phone 86 159 8887 9999 Save Cancel Figure 5 1 2 You can change your address work phone and mobile phone 3 Click Save button to save your changes To change your password 1 Click Password Reset button on the top right menu Reset User Password dialog displays as Figure5 22. Reset User Password x Current Password i New Password Password Confirm Save Cancel Figure 5 2 2 Enter your current password new password and confirm new password 3 Click Save button to save your new password To logout from the RPS 1 Click Logout button on the top right menu login interface displays as Figure 5 3 7 Yealink Guide for User A https rps yealink com index jsp Redirection amp Provisioning Server Yealink Username Password Remember Password Login Yealink Network Technology Co Ltd All Rights Reserved Contact Support of Yealink Corporate Version 1 0 1 Figure 5 3 To view your summary information 1 Click Summary on the left menu Summary page displays as Figure 5 4 sp2 yealink Redirection amp Provisioning Server Yealink x 2s Summary Summary The current statistics for vour account are as follows Devices Servers 1 Devices 1 Unregistered 1 Servers Check Device Status Log Set Unregistered Devices Figure 5 4 2 You can know the count of Servers added by you the count of Devices you own Note Devices 1 1 Unregistered means you have 1 piece of Yealink products added to RPS in total thereinto 1 of them has been added to the RPS You can check one device s registration status by the MAC address Click Check Device Status button and fill the MAC address you want to check t
3. 07 09 lt W O Go 1 3 3 Yealink Network Technology Co Ltd All Rights Reserved Contact Support of Yealink Corporate f i ann Varcian Figure 2 2 3 Yealink Guide for User 3 Mass adding devices by uploading a Comma Separated Value CSV File Through this feature you can add a large number of MAC addresses at one time You can save these devices MAC addresses in a csv or xls file on your PC and then upload it to the RPS To add multiple devices using a csv or xls file 1 Open anew document using a spreadsheet application i e Microsoft Excel 2 Inthe first column enter the MAC addresses of the devices you want to add to the RPS One example is shown as Figure 3 1 Notes You must type the MAC addresses in the first column Other columns will be ignored 2 00 15 65 00 00 01 format is recommended In addition 001565000001 00 15 65 00 00 01 00 15 65 00 00 00 01 are also supported 001565000001 format is not available in csv file because the 00 in the beginning will cause incompatibility problem Z Microsoft Excel MACs cov lt n Oa A amp e E F G PREM i 00 15 65 99 88 77 00 15 65 99 88 78 00 15 65 99 88 79 00 15 65 99 88 80 5 00 15 65 99 88 81 6 00 15 65 99 88 82 7 00 15 65 99 88 83 8 00 15 65 99 88 84 9 00 15 65 99 88 85 10 00 15 65 99 88 86 11 12 gt WN Figure 3 1 3 Save your file on your PC using Save as in the
4. MAC List in this way you can add multiple MAC addresses one by one Notes Four types of valid MAC address formats are 001565000001 00 15 65 00 00 01 00 15 65 00 00 01 00 15 65 00 00 00 01 Invalid MAC notification means that the MAC address format is invalid Each MAC address can only be added one time by the same user If you want to re add the MAC address you should delete it and then add it If you enter a MAC that another RPS user has added Override current registration continue notification will pop up you should check the MAC carefully before pressing Yes to override 3 Inthe MAC List field you can delete or clear the incorrect MAC addresses In the Server field you can select the server belonging to you Note The Server field can be None Click Save button to add these MAC addresses After adding devices successfully Devices page displays as Figure 2 2 and the MAC addresses you just added will display in the top of the list 2 Yealink Guide for User user yealink com Redirection amp Provisioning mm Server Yea l j n k Add Serer ada Device Devices Search MAC addresses QSearch Add Edit Upload Delete Summary MAC Address Server IP Address Date Registered Last Connected __ Devices 00 15 65 00 00 15 Serer1 2011 12 02 07 09 Servers E 00 15 65 00 00 16 Sewer1 2011 12 02 07 09 m E 00 15 65 00 00 17 Server 1 2011 12 02
5. Yealink Redirection and Provisioning Service RPS User Manual Yealink Redirection and Provisioning Service RPS e a D o o 5 O m 9 LF m o O a Yealink Yealink Redirection and Provisioning Service RPS Contents Contents ll Welcome IV Guide for User 1 1 Logging into the RPS 1 TO Oane RPS WED U arran tance siatauua cue tonceauyesbactensataseaunaresncusanseusysibestageosostoucenane 1 2 Adding Devices 2 3 To ddd devices FO d SCIVET wsanasesteancsuarierasancean sacha occasions ea a eio aiani 2 Mass adding devices by uploading a Comma Separated Value CSV File 4 To add multiple devices using CSV OF xls file cscceceeconceccnccnccececcnccncecceccsceccecceccsceccuceececcucens 4 4 Adding Servers 6 5 To add a configuration server to the RPS ssssessessssesesecesssescececesesessececesesesoscececsesescececesesesesceoeo 6 Managing Your Account 7 Tochande VoU POE aarin Enon N E 7 T ch nge VOUT pasSWOrU scisscciuciriisiraieineneneen na eE Eaa eases 7 To logoul rom ihe RPS sarreren cents 7 To view your summary information sesssessssssssesesesesessececesssssoscececesescececesesesoscecesessseececeseseseececee 8 TO Manage VOUT DEVICES ouinrorinner korn ann aa 8 T ma ndge VOUFSCIV CIS a cccsiccerasstcesensearswertsscen nus ysauows en se EEE 9 TO VICW SV SEC LOD secatanenenesasesasquanseieseocssentenneses es ongsuneunvaescsessedectrasesesesasasuswensecsesessasentsasesenes anes 10 Guide f
6. format csv or xls And the name can be user defined Notes The file must be less than 1MB in size To check the validity of your csv file open it from plain text program i e Notepad TextEdit Make sure there are no extra commas other than between fields xIsx file is not supported at the moment 4 Onthe summary page click Devices on the left menu then Devices page displays as Figure 3 2 5 Click Upload button the Upload File dialog displays as Figure 3 2 Upload File x File to Upload WA i Server None Upload i Cancel Figure 3 2 6 Inthe File to Upload field click lt Browser gt to find the file you saved on your PC 7 Inthe Server filed generally select None or specially select the server added by you 4 Yealink Guide for User 8 Click Save button to add these MAC addresses 9 After adding devices successfully Devices page displays and the MAC addresses you just added will display in the top of the list 5 Yealink Guide for User 4 Adding Servers Before a device can be redirected to a specific configuration server the server must be added to the RPS by entering a name anda URL To add a configuration server to the RPS 1 Onthe summary page click Add Server on the top shortcut buttons then Add Server dialog displays as Figure 4 1 Additionally you can click Add button on Servers list page to display Add Server dialog Add Server xo Name F URL Save
7. hen click Save or Press lt Enter gt the status will appear To manage your Devices 1 Click Devices on the left menu Devices page displays as Figure 5 5 8 Yealink Guide for User user yealink com Redirection amp Provisioning mem Server Yea l i n k Add Server Add Device Devices Search MAC addresses QSearch add Edt Upload xDelete Summary iis As aie al MAC Address Server IP Address Date Registered Last Connected _ Devices 00 15 65 00 00 15 Server 1 2011 12 02 07 09 Servers 00 15 65 00 00 16 Server 1 2011 12 02 07 09 Log 00 15 65 00 00 17 Server 1 2011 12 02 07 09 lt On Go 1 3 3 Yealink Network Technology Co Ltd All Rights Reserved Contact Support of Yealink Corporate Figure 5 5 Note The devices you can see are the devices that you have added to the RPS 2 On the Devices page you can manage your devices through the following operation Add Device Please see Adding device part Upload Devices Please see Mass adding devices part Edit Device Just click the MAC address that is blue font The Edit Device page displays as Figure 5 6 Edit Device x MAC Address 00 1 5 65 99 88 78 n Server VAR user server j Save Cancel Figure 5 6 Delete Devices Click the checkbox beside the MAC address and then Click Delete button on the top Caution Deleting a device cannot be undone After the device is deleted the association with
8. ings in ascending or descending order By default servers are sorted in descending order by modification date To view system Log 1 Click Log on the left menu Log page displays as Figure 5 9 10 Yealink Guide for User user yealink com Redirection amp Provisioning mm Server Yeal j nk Add Server Add Device Log User E Date ltf Search User IP Address Date Action Result Summary user yealink com 125 77 254 53 2011 12 02 07 09 Add Devices Success Devices user yealink com 125 77 254 53 2011 12 02 07 08 Add Server Success user yealink com 125 77 254 53 2011 12 02 07 08 User Login Success Servers user yealinkcom 125 77 254 53 2011 12 02 06 58 User Login Success log user yealink com 125 77 254 53 2011 11 29 14 07 User Login Success lt 4 gt f1 co 1 5 5 Yealink Network Technology Co Ltd All Rights Reserved Contact Support of Yealink Corporate Version 1 0 2 Figure 5 9 2 On the Log page you can manage your devices through the following operation 1 Export operation log by clicking Export button 2 Search log by user name and date 3 View the log by sorting them in the column headings Note If you want to use API for reprogramming to your system i e IP PBX ERP or Website you can contact your local distributor to get XML API for Yealink RPS document 11 Yealink Guide for End user Guide for End user When the end user gets the IP phone power up the phone the boo
9. ion amp Provisioning Server Yealink Username Password Remember Password Login J Yealink Network Technology Co Ltd All Rights Reserved Contact Support of Yealink Corporate Version 1 0 Figure 1 1 2 Enter the Username and Password provided by Yealink distributor and then press lt Enter gt or click Login button the main page displays as Figure 1 2 4 aa i cc Redirection amp Provisioning Server Yea n k Add Server Add Device Summary Summay The current statistics for your account are as follows Servers 0 Devices 0 0 Unaffiliated Devices Servers Check Device Status Log Figure 1 2 Notes If you forget your username and password please contact Yealink distributor in your region for assistance For security you will logout automatically after you stay inactive for 10 minutes 1 Yealink Guide for User 2 Adding Devices Through adding devices a User can assign the Yealink devices to a specific configuration server To add devices to a server 1 Onthe summary page click Add Device on the top shortcut buttons then Add Device dialog displays as Figure 2 1 Add Device x Enter MAC Enter MAC and press Enter Add X Delete MAC List 7 m 7 Clear All Save Cancel Figure 2 1 2 Inthe Enter MAC field enter a valid MAC address and press lt Enter gt the MAC address you entered appears in the
10. or End user 12 About Yealink 14 ll Yealink Yealink Redirection and Provisioning Service RPS Document Revision History Release Version Reason for Change Date Author 10 2 1 0 December 1 2011 Mike Hou III Yealink Yealink Redirection and Provisioning Service RPS Welcome About this manual This Yealink Redirection and Provisioning Service Manual provides information on how to operate on Yealink Redirection Service This manual is for deployers Users and VAR Users of Yealink products who configure and manage devices servers and accounts Document Overview This manual is divided into two main parts by user type For User please go to PAGE 1 11 For End user please go to PAGE 12 Introduction RPS is a free service developed for all Yealink customers worldwide Through RPS service providers can greatly simplify mass deployments of Yealink phones save time and money in configuring and shipping phones reduce errors caused by complicated manual configuration IV Yealink Guide for User Guide for User 1 Logging into the RPS The Web UI URL is https rps yealink com First of all a User must be assigned a Username and Password by the Yealink distributor and then use these credentials to login the RPS To login the RPS Web UI 1 Type the URL in the address bar of your web browser and press lt Enter gt The login page displays as Figure 1 1 A https rps yealink com index jsp Redirect
11. set the phone to factory default If you really want the phone to contact the RPS again without resetting to factory default e g you don t want to lose your personal configuration in the phone you can contact your service provider for assistance 13 Yealink About Yealink About Yealink Founded in 2001 Yealink is the professional designer and manufacturer of IP Phone and IP Video Phone for the world wide broadband telephony market For more than ten years Yealink has focused on VoIP products characterized by high cost performance easy deployment and affordable price Yealink benefits customers from flexibility and broad interoperability with the major IP PBX softswitch and IMS in the market Chosen by famous carriers enterprises and clients from over 80 countries Yealink provides SMB and diversified customers from all over the world a best choice to extend the value of network communication Contact us Yealink Network Technology Co Ltd Addr 4th 5th Floor South Building No 63 Wanghai Road 2nd Software Park Xiamen China 361008 Tel 86 592 570 2000 www yealink com 14 Yealink
12. the server will be removed but you can re add it to the RPS anytime View Devices You can sort all the devices by clicking any of the column headings in ascending or descending order By default devices are sorted in descending order by modification date To manage your Servers 1 Click Servers on the left menu Servers page displays as Figure 5 7 9 Yealink Guide for User user yealink com Redirection amp Provisioning m Ye a i j n k Add Server Add Device Servers Search server names QSearch Add xDelete Summary mene Dev E Name URL of Devices cues E Server 1 https myserver com 3 Log oWO co 1171 Yealink Network Technology Co Ltd All Rights Reserved Contact Support of Yealink Corporate Version 1 0 2 Figure 5 7 2 On the Servers page you can manage your devices through the following operation Add a Server Please see Adding server part Edit a Server Just click the server Name that is blue font The Edit Server page displays as Figure 5 8 x Edit Server Name Server 1 o URL https myserver com Save l Cancel Figure 5 8 Delete Servers Click the checkbox beside the server name and then click Delete button on the top Caution Deleting a server cannot be undone After the server is deleted those devices associated with the server will be removed from the RPS View Servers You can sort all the servers by clicking any of the column head
13. tup processes on Yealink T28 IP phone are as followings Welcome Network Checking Initializing Please Wait Figure 1 Figure 2 Sending Provision Requests Configuration Updating Figure 3 Figure 4 WAN Type DHCP VLAN Status Disable 802 1x Mode Disable VPN Active Off Back Next Figure 5 1 On Figure 2 if your phone cannot connect to the network then Network Unavailable will display on the screen 3 seconds later Figure 5 will come out to allow you to reconfigure the network at this point you should check your network cable connection or set your network parameters then press Next softkey to try again Press Back softkey will skip the process of contacting the RPS 2 On Figure 3 the phone is contacting the RPS and getting the specific URL of the configuration server 3 Ifthe network is available the phone will go to Configuration Updating interface 4 After successfully updating your phone will reboot automatically If failed Update Failed will display on the LCD first and go to idle interface 3 seconds later Notes After the screen of configuration updating the authentication screen will display if the configuration server is authority required On the authentication screen you should enter the username and password provided by your service provider 12 Yealink Guide for End user After the configuration update is done the phone won t contact the RPS until you re
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