製品事故発生時・リコール実施時の対応のポイント
Contents
1. Q amp A 50 LIL TL TILTLTLT LIL TL TLTLTLTLTLT LIL TL TILTL TL T LIL TL TLTLTLTLTLT FN LILTL TLTLTLT LIL TL TLTLTLTLTLT 4UDUDUDU 1 Ss I 1 3 2 3 A ma I 3 a J 3 Q S I2. 176 212 339 147 176 388 10 InterRisk Research Institute amp Consulting Inc O 1 PL 1 2 7
3. 1 PHASE2 1
4. 100 InterRisk Research Institute amp Consulting Inc mm 0 910393 3 ISO1039 LL _ F LL a F _ B BB ge F a L_I DL ET SEE
5. 4 O 27 PHASE4 1
6. 1
7. InterRisk Research Institute amp Consulting Inc 24 3 _ PHASES3 1 IR 2 gt lt gt
8. 28 1 vs vs vs vs
9. 1 i oo oa LL o_o 1 Q
10. t 9 PHASE6 A EF
11. x gt 29 5 6 TO DO 7
12. 3 3 3 4 3 5 P95 15 3 1
13. P116 117 InterRisk Research Institute amp Consulting Inc 30 3 1 1 mm El D I L L I L L L hu La ee a Es mn a me 1 ieils 1 nn on mn mm a
14. MS amp AD InterRisk Research Institute amp Consulting Inc 42 3 2 gt hl 1 I 43 lt gt 1 1000 1 10
15. ol ol A O TU RU RU RN NR SA 4 SA AN AN InterRisk Research Institute amp Consulting Inc 4 101 0063 2 105 TEL 03 5296 8912 _ FAX 03 5296 894 1 InterRisk Research Institute amp Consulting Inc 55 MS amp AD
16. 1096 50 1096 20 1 3596 5 ks 1596 596 InterRisk Research Institute amp Consulting Inc 44 4 45 1 were FE mt aA TT 1 _ A SN NN ba JJ J J J lt J 1
17. DL EE BE EE BE _ BE BE I EEEEEEE EE I F LIL 1 F LT LD LIL T BE I LILI LL BB Se 8 LCC 5 Ba aE 3 EE Ll LL en ts 1 es 8E i VY Oo LT 3 BB LL 3 CE BBB j i EE ph Se 1 _ Ess 5 re ee ee 23 2 ETA Event Tree Analysis
18. 2 3 InterRisk Research Institute amp Consulting Inc 20 3 4
19. 4 9 25 26 i 16 3 IN G O 8 ma TT a es LE 6 me i EE Ee 2
20. InterRisk Research Institute amp Consulting Inc 4 2 PL 39 211 5 50 CE ul RNN RR M amp A 1 PL 1 PL X
21. 31 lt gt P116 InterRisk Research Institute amp Consulting Inc 32 mm 3 l
22. 6 7 4 2 P96 97 InterRisk Research Institute amp Consulting Inc 18 1 PHASE PHASE2 PHASE3S PHASE4 PHASES PHASEOG PHASE1 1
23. 34 2 34 1 17 2 ISO26000 16 7 4 2 6 7 4 1
24. gt gt x gt 1 gt 1 Bad Faith 10 50 10 5 2 5 10 5 12 5 gt 5 27 41 1 gt
25. b 1 35 c gt
26. 8 InterRisk Research Institute amp Consulting Inc 30 H au DID _ LIL TL TL TI LIL TL I Ll LIL TL TL TI LIL TL I LIL TL TL TI LIL TL I _ LIL TL TL TI LIL TL 1 LIL TL TL TI LIL TL I LIL TL TL I LIL TL I _ LIL TL TL TI LIL TL I Ll LIL TL TL TI LIL TL I LIL TL TL I LIL TL I _ LIL TL TL I LIL TL I LIL TL TL TI LIL TL I Ll LIL TL TL I LIL TL I _ LIL TL TL I LIL TL I LIL TL TL I LIL TL I L_I LIL TL TL TI LIL TL I _ LIL TL TL TI LIL TL I Ll LIL TL TL TI LIL TL I _ LIL TL TL I LIL TIL_I Ll LIL TL TL TI LIL TL TI L_I LIL TL TL I LIL TL I LIL TL I LIL TL I LIL I LIL TL TL I LIL TL I LIL I LIL TL TL TI LIL TL I LIL I LIL TL TL TI LIL TL I LIL I LIL TL TL TI LIL TL I LIL I LIL TL TL TI LIL TL I LIL I LIL TL TL TI LIL TL TLTL TL T Ll LIL TL TL I LIL TLTLTL TL T LIL 1I LIL TL TL TI LIL TLTLTLTLT LIL _I LIL TL TL I LIL TL TLTL TL T LIL 1I LIL TL TL TI LIL THLTLTL TL T LIL 1I LIL TL TL TI LIL TL TLTL TL T LIL 1I LIL TL TL I LIL TLTLTL TL T LIL 1I LIL TL TL TI LIL TL TLTLTLT LIL TI LIL TL TL TI HHHHHHHHHHHHHHHH ISO10393
27. 3 2015 3 3 13 00 14 00 ET INSURANCE GROUP 1 PL 2 3 4 B InterRisk Research Institute amp Consulting Inc
28. ISO26000 2 InterRisk Research Institute amp Consulting Inc 16 2 1 38 1
29. Me 2 ee EE 0 TV AS ee MN MSs amp AD NS Wi N MH N F
30. sl ee le ee ee se ee ee ble ee ee ee le ee ee ee CE ee ee me fm ee se ea me ee eh ee ee eh a en ee ee ee fe i es Her a mm eee er le lee Fe eo fmm fr fm comm mn em Aen li EE me me ee rt ee ee ee lalieeuli mn Ne ma mn fn ee ms es NN Q Q ISO10393 gt 37 oO CD FE me mm mm a o_o_ AN 5 1 mm S a LU O a GS I a El mm o_o
31. 5 6 7 8 P118 InterRisk Research Institute amp Consulting Inc 48 4 3
32. i 5 Phase5 1 2 3 4 3 8 1 2 3 1 2 4 5 6 TODO 1 2 3 4
33. 1 i i sm I a a es i fsa re oe a a 5 oa oo oa LIL TLTLTLTLTLTLTLTLT LIL TLTLTLTLTLTLTLTLT LIL TLTLTLTLTLTLTLTLT LIL TLTLTLTLTLTLTLTLT LIL TLTLTLTLTLTLTLTLT LIL TLTLTLTLTLTLTLTLT LIL TLTLTLTLTLTLTLTLT LIL TLTLTLTLTLTLTLTLT LIL TLTLTLTLTLTLTLTLT LIL TLTLTLTLTLTLTLTLT LIL TLTLTLTLTLTLTLTLT LIL TLTLTLTLTLTLTLTLT LIL TLTLTLTLTLTLTLTLT LIL TLTLTLTLTLTLTLTLT I UU 4UDUDUDU 3 3
34. 6 0 C W 00 0 0 6 0 0 MS amp AD InterRisk Research Institute amp Consulting Inc 46 LRTE GAO 4 2 Phasel 1 2 3 4 Phase2 1 2 Phase3 1 1 2 3 4 1 2 3 4
35. bs pd T93108 1 9 2 InterRisk Research Institute amp Consulting Inc 10 2
36. 2 and or and or and or InterRisk Research Institute amp Consulting Inc 28 3 3 4 gt
37. O a mg a 9 3 ma C ma ma 5 2 1 4 I D a a I
38. ri _ ys I M4 I I 1 I I 1 I 1 I 1 I 1 I I 1 1 I I 1 I I 1 I I I 1 1 I 1 I 1 I 1 I 1 I 1 I 1 I 1 I I 1 I 1 I I 1 I 1 I I I I 1 I 1 4 21 vw O 0 SS i Ld N 7
39. BB seal es stl ssa UU 1 TI a a mee NE SU 1 Lt ea a a a mm a 2 2 7 2 rorrea 4 7 8 C Ur D InterRisk Research Institute amp Consulting Inc 14 2 1 3 1
40. ISO10377 ISO10393 gt ISO 10377 ISO 10393 ISO10377 vi 1 ISO10393 InterRisk Research Institute amp Consulting Inc 12 2 lt ISO10393 gt 4 4 3 Pl 4 4 Ms 1 NE 1 1 5 5 1 BH 2 5 13 I cali MS amp AD Oa
41. BED I oa I 1 1 1 2 1 ISO10393 gt DDO HHHHHL DU HL HHHHHHHHH HHHHHH UD HHHHHHHL HHHHHHHHHHHHHHHHHHHHLH UD HHHHHHHIHHL HHHHHHHHHHHHHHHHHHLH HL HHHL HHHL HHHHHHHH assess Ll Ll UU HL UD HHHHHHHL UUUUU HHHHHHHH Ll UD HHHHHHHL OT InterRisk Research Institute amp Consulting Inc 2 gt mm I 1 PL
42. GO 3 PHASE5 1 2 Q amp A gt
43. Occasional 10 10 5 2 Remote 10 6 10 7 1 Improbable 10 7 10 8 O C Incredible 10 8 0O _ I H gt None Negligible Marginal Critical Catastrophic P115 InterRisk Research Institute amp Consulting Inc 34 a c a
44. 2 3 PHASE1 PHASE6 4 1 2 3 1 CD gt x x x Xx XX XX XX IGRN A KS NRN LN N TA KN gt
45. 5 1 o_o oo 2 a me WE i a 1 8 a 8 a 9 DD Oo a me a ee we ee a a L a no a no a ma
46. QQ s H 2 O Cio N x NN lt 7 NN O S gt oo b gt 2 2 SN a IX 1 pr J 2 2 O mm pe i 0 4 mmm lt AR ba DIS 7 1 7 EJ mmm gt DS gt pr 2 SS pp 0
47. Y 2002 4 28 X Y 2008 8 22 60 X L 6 D lt O 1 1 2 10 2 X Y 3 709 1 5 047 6 388
48. a EE WI se Ee we a ml ms oo DD en ma mn Em El BID Gm Ei se ee a em ii ee a cs me i en ea em en ps es es Me es rh ea i ee a se CG rm EY jin 5 I a mm am SEs bee pm sk re es em sn em ms el eel a ooo i ea am i a al em ye om Miam ia
49. e mm a a oa J EE al EE li oa eal le lal el le es ee Eanl sal ale ae Oo a el Nl O i ll N9 Eel mm eel ne ea en i en ea en ne oo 2 En en hl EE ll ee ee CC LIL_ TI a 0 io RI eM 0 1 ele NM mm EE 8 1 UI mm o_o K NO js mK By ms 33 lt gt 5 Frequent 10 4 4 Probable 10 4 10 2 3
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