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WebEx™ Recorder and Player User Guide for
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1. To unmute audio Click the Unmute button HIDING OR SHOWING THE PLAYER CONSOLE Normally the WebEx Player console appears on your screen when you are playing a recorded event However you can hide the WebEx Player console during playback If the WebEx Player console is hidden you can pause or stop playback by pressing a preset hot key that is a key on your computer s keyboard To hide the Player console during playback 1 If you have not done so already open a recording file wrf 2 Onthe WebEx Player console on the Controls menu choose Settings The Playback Settings dialog box appears Full Screen Setting M Plyback n ful screen mode by deta The option plays recordings in lul sciesn made once playback begnie Player Console Setlings Hide the Player Console during playbsck When the Playe conse is hidden ure these hot keys to control Clayback Pause A esume a ex Alt P Stop ea rales 3 Under Player console settings select the Hide Player console during playback check box 4 Click OK While the WebEx Player console is hidden you can Pause and resume playback by pressing the Ctrl Alt P key combination on your keyboard Stop playback by pressing the Ctrl Alt S key combination on your keyboard To make the WebEx Player console appear after it is hidden 1 During playback pause or stop playback by pressing the Ctrl Alt P or Ctrl Alt S key combination on your keyboard respectively 2 Optiona
2. Microsoft Windows 95 98 Me Millennium Edition XP 2000 or NT Microsoft Internet Explorer 4 x or a later version or Netscape 4 x or a later version Recording an EventCenter Event with the Integrated Recorder Once you start recording an event the integrated Recorder begins saving the recording to a file on your computer Ensure that you have enough space on your hard disk for a recording For information about file size estimates for recordings see the File Size Estimates for Recordings section To capture audio in a recorded event you must set up your computer s sound card and attach the appropriate audio input device For more information see the Recording Audio section To start recording an event 1 On the Event menu choose Start Recording Information Start Recording h Recorder Settings d Welcome Message Options Start Practice Session Restrict Access D InterCall 2 Choose a location at which to save the recording 3 Inthe File name box type a name for the file and then click Save The Recorder Panel appears Save Recorded Meeting 45 a x R arder Panel 2 8 Bs Save as ype Recorded Meeting wr Cancel 4 On the Recorder Panel click the Record button The Progress and File Size indicator on the Recorder Panel indicates the current duration of the recording in hours minutes and seconds and the current file size of the recording file in kiloby
3. appears Right click on the Recording Information page and select Properties The Properties dialog box appears Select the text next to Address URL InterCall 7 Right click on the selected text and click on Copy Compose a new email message Paste the URL into the body of the email and send it to the participants 10 Follow steps 5 7 outlined above to play the recording Using WebEx Player Using WebEx Player you can play back any recording that was made using WebEx Recorder that is a WebEx Recording Format wrf file INSTALLING WEBEX PLAYER If you do not yet have WebEx Player or want to download the WebEx Player installer for users to whom you want to provide a recording you can download it from the Recording and Playback page on www intercallcenters com eventcenter SYSTEM REQUIREMENTS FOR LISTENING TO AUDIO INA RECORDING You can listen to audio in a WebEx Recording Format wrf file if your computer has the following a Creative Labs Sound Blaster or equivalent sound card speakers or headphone jack and headphones PLAYING A RECORDING You can play a recording that resides on your computer or that is published on a Web site To start WebEx Player Do either of the following on your computer desktop Click Start point to Programs point to WebEx Recorder amp Player and then click WebEx Player Double click the WebEx Player shortcut on your computer s desktop a Th
4. audio and video data per hour G 723 at 8 KHz 15 MB PCM at 8 KHz 70 MB PCM at 22 KHz 170 MB PCM at 44 KHz 325 MB Distributing Your Recordings Once you complete a recording you can distribute it in the following ways Publish your recording on your EventCenter website Each EventCenter site has 1 GB space available to store recordings Ask your company s Webmaster to publish your recording on your organization s website Once a visitor to your site clicks a link for a recording a playback server automatically downloads the WebEx Player software to the visitor s computer if necessary then streams the recording to the visitors computer By streaming recordings you allow visitors to play recordings without the need to download the InterCall recordings onto their computers For more information about streaming a recording please go to www intercallcenters com eventcenter Provide your recording file directly to the people whom you want to view tt If they do not have the WebEx Player they can download the WebEx Player installation program from the Recording and Playback page on www intercallcenters com eventcenter Publishing Recordings to Your EventCenter Web Site Follow the steps listed below to upload a recording Click on the My WebEx tab Click on My Files Click on the Recorded Events link Your recording appears in the Event recording column Click on the link of the appropriate recording Cl
5. bar click the Recording button Then on the menu that appears choose Annotate In the title bar of the application you are recording click Recording RECORDING v SLEX Then on the menu that appears choose Annotate An annotation drop down menu button appears on your screen and your mouse pointer changes to a highlighter Annotation To change your annotation color 1 Click the Annotation drop down menu 2 On the color palette that appears choose Annotation Colors 3 Select a different color To exit annotation mode 1 Click the Annotation drop down menu 2 Onthe menu that appears choose Stop Annotating Inserting Markers Into a Recording During recording you can insert one or more markers into a recording A marker is a placeholder that lets you quickly located a position in a recording file when editing it using WebEx Recording Editor For example if you are recording an EventCenter event and someone makes an important comment you can quickly insert a marker into the recording at that time Then when editing the recording you can quickly locate the point in the recording at which the comment was made You can insert a marker using either the Recorder Panel or a hot key that is a key or combination of keys on your computer s keyboard A hot key is useful if you set up the Recorder Panel to be hidden during recording To insert a marker into a recording using the Recording Panel On the Re
6. TLP 102 Telephone Logger Patch and TMP 636 Transmit and Receive Patch To connect a phone recording adapter to your computer s sound card follow the instructions that DynaMetric provides To record audio in rich media files such as audio and video files you must use a phone recording adapter that supports bi directional audio between your phone and computer that is connects to both the input and output jacks for your computer s sound card The DynaMetric TMP 636 adapter supports bi directional audio To purchase a DynaMetric phone recording adapter please visit www dynametric com webex_purchasing html or contact your sales representative Universal multimedia amplifier Connects your telephone to a headset and your computer s sound card You can use a universal multimedia amplifier as a phone recording adapter to capture all audio in an audio conference Using a universal multimedia amplifier is ideal if you often speak on an audio conference Internet phone conferences and standalone recording events because it allows you to switch between a phone headset and a computer headset The following universal amplifier is known to be compatible with WebEx Recorder Plantronics MX10 Universal Amplifier To record audio in shared files such as UCF rich media files you must use a universal multimedia amplifier that supports bi directional audio between your phone and computer that is connects to both the input and output jacks for your com
7. WebEx Recorder and Player User Guide for EventCenter InterCall in partnership with WebEx provides EventCenter web conferencing services Because EventCenter is powered by WebEx this guide makes several references to the company name platform and features InterCall Introducing the WebEx Recorder and Player Use the WebEx Recorder to create a video recording of all screen activity on your For more information computer including mouse movements and annotations You can also capture audio in a 800 37 4 2441 recorded event such as the audio from an InterCall audio conference www intercall com info intercall com l l l l The WebEx Recorder is available in these versions Integrated event recorder Standalone recorder ABOUT THE INTEGRATED EVENT RECORDER The integrated event recorder is available during an EventCenter event This recorder captures screen activity and audio in an event and then saves the recorded data in a recording file on your computer Use the integrated recorder to capture all audio that plays through your computer You can also capture audio from an InterCall audio conference using a phone recording adapter which connects your phone to your computer ABOUT THE STANDALONE RECORDER The standalone recorder is only available offline that is outside of a web conference This recorder lets you record all screen activity in any application on your computer and then saves it in a recording file on yo
8. application on your desktop fehEe Recorder Open A piiat weoma to MSN com Microsoft Internet Explorar OR adobe Photoshop EAI Outlook Express HB Windows Explarer Click Select Choose a location at which to save the recording In the File Name box type a name for the file then click Save The Recorder Panel appears 6 On the Recorder Panel click the Record button o1 A R order Panel ejje l A 7 Record PC Audio a InterCall The Progress and File Size indicator on the Recorder Panel indicates the current duration of the recording in hours minutes and seconds and the current size of the recording file in kilobytes Recorder Panel 1 a Be s Record Audio Duration File size To pause and then resume recording On the Recorder Panel click the Pause button Re order Panel To resume recording click the Pause button again To stop recording On the Recorder Panel click the Stop button WebEx Recorder saves your recording to a file in the WebEx Recording Format which has a wrf extension To quit WebEx Recorder On the File menu choose Exit SWITCHING TO ANOTHER APPLICATION DURING RECORDING Once you start recording an application using the standalone recorder you can switch to recording another application without stopping WebEx Recorder Thus you can create a single recording that captures your actions with two or more applications
9. ause Resume and Stop boxes While recording you can press the appropriate hot key to stop or pause recording 3 Optional To specify your own hot keys click in the Pause Resume or Stop boxes and then do one of the following a Hold down the Control or Shift key and then press another key b Hold down both the Control and Shift keys and then press another key 4 Click OK To show the Recorder Panel after it is hidden During recording press the hot keys that you specified to either pause or stop recording The default hot keys are the following o Pause recording Ctrl Alt P key combination o Stop recording Ctrl Alt S key combination Recording Annotations While recording you can use the highlighter tool to make annotations Your annotations appear in the recording during playback MAKING ANNOTATIONS WHILE RECORDING AN EVENT When using the integrated recorder to record an EventCenter event you can use the annotation tools available in the event For example if you are sharing an application any annotations you or other participants make using the annotation tool on the Tools panel will appear in your recording MAKING ANNOTATIONS USING THE STANDALONE RECORDER To make annotations using the standalone recorder Do any one of the following On the Recorder panel click the Annotate button InterCall Recorder Pane A IE Ea Record Audio er a In the lower right corner of your computer s task
10. corder Panel click the Insert Marker button Recorder Pan o mjm Record PC Audio s AER To insert a marker into a recording using a hot key InterCall J Do either of the following o Ifyou are using the integrated recorder on the Event menu in the Event window choose Recorder Settings gt Recorder Panel The WebEx Recorder Settings dialog box appears On the Recorder Markers tab a hotkey appears in the box While recording you can press this hot key to insert a marker WebEx Recorder Settings Recorder Panel Recorder Markers Default Save Path You can insert markes during recording When the recorded file is being edited in the future twase markers will be helpful to jump to these locations quickly and easily During recording use this hot key sequence to insert markers Insert markers Ctrl Alt M Cancel Apply o Ifyou are using the standalone recorder on the Recorder console on the Settings menu choose WebEx Recorder Settings The WebEx Recorder Settings dialog box appears On the Recorder Markers Settings a default hot key appears in the box While recording you can press this hot key to insert a marker Recorder Settings Recarder Panel Settings Hide the Recoder panel duina recording When the Recorder panel is hidden use these hol keys to conlrol the recoding PausesResume jEbl Alt P Stop Ekital E Recorder Markers Settings You can Meet maker
11. d playback settings for your microphone Use your sound card s volume controls and Windows Sound Recorder to manually set up your sound card To use the Audio Setup Wizard to set up your sound card 1 On the WebEx Recorder console on the Settings menu choose Audio Setup Wizard WebEx Recorder Audio Setup Wizard This wazard helps you bo choose recording and playback devices and lina tune pour microphone and epaaker selings ensuring good awto quality during recoding ick hert 10 continue Back Next gt Cancel 2 Follow the instructions in the wizard To set up your sound card manually 1 Open your sound card s volume controls as follows a On your computer s desktop click Start b Point to Programs point to Accessories and then point to Entertainment c Choose Volume Control The Volume Control dialog box appears 2 Onthe Options menu choose Properties 3 Optional lf your computer has more than one sound card in the Mixer device drop down list select the sound card that you want to use for recording 4 Select Playback and then click OK 5 In the Volume Controls dialog box ensure that the Microphone setting is either muted or not selected depending on your sound card InterCall 6 On the Options menu choose Properties again 7 Select Recording and then click OK 8 Inthe Recording Control dialog box ensure that the Microphone setting is either selected or not muted depend
12. e WebEx Player console appears o WebEx Player File Controls Help To play a recording that resides on your computer Do either of the following Double click a WebEx Recording Format wrf file WebEx Player starts and plays the recording automatically On the WebEx Player console click the Open button and then select a recording Then on the WebEx Player console click the Play button InterCall S WebEx Player ZipSoft Demo File Controls Help To play a recording that is published on a website Go to the web page on which the recording is published and then click the link for the recording WebEx Player plays the recording automatically To pause and then resume playback To pause playback on the WebEx Player console click the Pause button A WebEx Player ZipSoft Demo File Controls Help a oala ajej a Then to resume playback on the WebEx Player console click the Pause button again To automatically repeat loop playback On the WebEx Player console on the Controls menu choose Loop To stop a playback On the WebEx Player console click the Stop button A WebEx Player ZipSoft Demo File Controls Help uale E marek To quit WebEx Player On the WebEx Player console on the File menu choose Exit NAVIGATING A RECORDING When playing a recording you can fast forward or rewind the recording If segments were defined in the recording you can navigate to a s
13. ick on the Edit button Click on the Event type drop down box and change the type from Unlisted to Listed Browse for the Recording file by a Clicking on the Browse button b Locating the wrf file for your event c Selecting the file d Clicking on the Open button Click on the Save button Viewing the Event Recording There are two ways participants can view event recordings Via the branded website By accessing a URL you send them VIA THE BRANDED WEBSITE To view a recording via the branded website participants follow the steps below J 2 3 4 N O1 Visit your branded website Click on the EventCenter tab Click on the View All Recorded Events link in the top right hand corner Click on the View button in the same row as the event you would like to view The Recording Information page appears Click on the View Recording button The View Events page appears Enter your first name last name and email address in the area provided Click on the Submit button The recording plays BY ACCESSING A URL YOU SEND THEM Execute the steps listed in the table below to enable participants to view an event recording by accessing a URL you send them J 2 3 4 O1 Visit your branded website Click on the EventCenter tab Click on the View All Recorded Events link on the top right hand corner Click on the View button in the same row as the event you would like to view The Recording Information page
14. in a sequence To switch to another application during recording 1 Pause recording The WebEx Recorder button appears on your computer s taskbar Webes Recorder NO Click the WebEx Recorder button to display the WebEx Recorder Open Application dialog box In the list highlight the application that you are currently recording Click Unselect In the list select another application to record Click Select Resume recording N O1 B OW Granting Recording Privileges to Attendees By default only the event host and the presenter can record an event However you can allow an attendee or all attendees to record an event You can also remove recording privileges from attendees at any time InterCall To grant or remove recording privileges 1 Inthe Event Window on the Participant menu choose Assign Privileges The Participant Privileges box appears 2 To give attendees recording capabilities select the Record the event check box Assign Privileges Select the privileges that you want to assign to the all attendees Document view Save Annotate IW Attendee list Thumbnails Print Any document Any page oD earn icy session SS W Record the session i Control shared applications eb browser or desktop remotely Share documents Communications W Chat with W Breakout sessions with Iv Host W Host V Presenter v Presenter W Panelists WV Panelis
15. ing on your sound card Leave the Recording Control dialog box open on your screen 9 Start Windows Sound Recorder as follows a On your computer desktop click Start b Point to Programs point to Accessories and then point to Entertainment c Choose Sound Recorder 10 Use Sound Recorder to record your voice as you speak into the audio input device that you want to use when making the actual recording Sound Sound Recorder Fie Edi Effects Help P osim langak 1 0 z O00 sac da ee m E 11 While speaking adjust the Microphone volume as necessary using the Volume slider in the Recording Control dialog box 12 Play back your recording 13 If the audio is too low increase the Microphone volume If the audio is distorted decrease the Microphone volume 14 If necessary continue recording your voice and adjusting the Microphone volume File Size Estimates for Recordings Without audio WebEx Recorder captures approximately 10 MB of video data per hour of recording however when recording frequent actions in an application or event WebEx Recorder may capture significantly more data When recording audio the rate at which WebEx Recorder captures data depends on the audio sampling rate that you select The following are estimates of the data that WebEx Recorder captures for the available audio sampling rates If you set WebEx Recorder to this audio lt captures approximately this amount of sampling rate
16. l To keep the WebEx Player console visible do the following o On the WebEx Player console on the Controls menu choose Settings o Under Player Console Settings clear the Hide the Player Console during playback check box o Click OK InterCall UNINSTALLING WEBEX RECORDER AND PLAYER You can remove the standalone version of WebEx Recorder and WebEx Player from your computer using your computer s Add Remove Programs utility Uninstalling the software does not remove any recordings that reside on your computer To uninstall WebEx Recorder and Player 1 Open the Windows Add Remove Programs utility on your computer In the list of programs select WebEx Click Change Remove In the Uninstall WebEx Software dialog box select Event Manager Click Uninstall O AOON ADDITIONAL INFORMATION For additional information about the WebEx Recorder and Player capabilities with EventCenter please contact InterCall professional services at 800 721 3919 or 706 634 8375 You may also email questions to entappsupport intercall com
17. pecific segment To fast forward playback Do either of the following To browse a recording while fast forwarding it click the Forward button Each click moves the recording forward incrementally D InterCall 7 WebEx ntebex Player zipSoft Demo ik Zipsoft Demo isla a w To fast forward a recording to a specific location drag the playback slider to the right To rewind a recording Do either of the following To browse a recording while rewinding it click the Rewind button Each click moves the recording backward incrementally no WebEx y t a ZipSolt Demo File Controls Help gt Jamia To rewind a recording to a specific location drag the playback slider to the left To navigate to the next or previous segment Click the Previous Segment button or Next Segment button as appropriate To navigate to a specific segment 1 On the Controls menu point to Segment 2 Choose Go to The Go to Segment dialog box appears WebEx Player ZipSoft Demo File Controls Help If segments were defined in the recording they appear in the list 3 Inthe list select a segment 4 Click OK CONTROLLING FULL SCREEN VIEW OF PLAYBACK During playback you can switch your view of a recording between a standard window and a full screen view A full screen view of a recording fits your entire screen and does not D InterCall include a title bar or scroll bars You can also set WebE
18. puter s sound card The Plantronics MX10 Universal Amplifier supports bi directional audio To purchase a Plantronics universal multimedia amplifier please visit www plantronics com Conference phone with RCA output jack To capture audio using a conference phone or speakerphone connect the phone s RCA audio output jack to the microphone input jack on your computer s sound card InterCall SETTING UP YOUR SOUNDCARD FOR RECORDING AUDIO Before you start recording audio do the following to set up your computer s sound card 1 Select sound card select the sound card that you want to use for recording and playing sound if your computer has multiple sound cards 2 Adjust audio volume a Adjust the audio input volume for your microphone or phone which determines the sensitivity of WebEx Recorder when capturing audio b Adjust the audio output volume for your speakers or earphones 3 Specify microphone settings a For recording ensure that the microphone input setting is either selected or not muted depending on your sound card and that all other input controls are either muted or not selected b For playback ensure that the microphone input setting is either not selected or muted depending on your sound card You can set up your computer s sound card in either of two ways Use the Audio Setup Wizard which is available in the standalone WebEx Recorder only The wizard automatically specifies the correct recording an
19. s durag recording When the recorded fle iz being edited in the Future these markers will be helpful to jump oo these locations quickly and easily During recording use thie hot kep sequence to insert markers Hot key ret makes Ori At N OK Cancel Optional To specify your own hot key click in the box then do one of the following o Hold down the Control or Shift key then press another key o Hold down both the Control and Shift keys then press another key o Click OK InterCall Recording Audio WebEx Recorder automatically synchronizes audio with your sequence of actions in an application or event In order to capture audio you will need a phone line This can be a direct phone line or an audio conference line SYSTEM REQUIREMENTS FOR RECORDING AUDIO To record audio ensure that your computer meets the following system requirements Intel Pentium Ill 667 MHz or faster 128 MB RAM or more Creative Labs Sound Blaster or equivalent sound card Input device for capturing audio SETTING UP YOUR SOUNDCARD FOR RECORDING AUDIO To record an audio conference for an online event you must connect the recording computer to a telephone using one of the following Phone recording adapter Connects your phone to your computer s sound card A phone recording adapter captures all audio in a teleconference The following two phone recording adapters from DynaMetric Inc are compatible with WebEx Recorder
20. tes To pause and then resume recording 1 On the Recorder Panel click the Pause button 2 Then to resume recording click the Resume button lI To stop recording On the Recorder Panel click the Stop button Recore r Panel ajujmj aie mente F WebEx Recorder saves your recording to a file in the WebEx Recording Format which has a wrf extension O ac fe Le wo WebEx Player InterCall Using the Standalone Recorder To record an application on your desktop offline that is outside of an event you must use the standalone version of the WebEx Recorder RECORDING AN APPLICATION OR YOUR DESKTOP Once you start recording an application on your desktop the standalone recorder begins saving the recording to a file on your computer Ensure that you have enough space on your hard disk for a recording To capture audio in a recording you must set up your computer s sound card and attach the appropriate audio input device To start WebEx Recorder Do either of the following Click Start point to Programs point to WebEx Recorder amp Player then click WebEx Recorder Double click the WebEx Recorder shortcut on your computer s desktop The WebEx Recorder console appears o WebEx Recorder Untitled File Controls Settings Help To start recording 1 On the WebEx Recorder console click the Open Application button 2 Inthe WebEx Recorder Open Application dialog box select an
21. ts F All attendees All attendees All attendee privileges OF Cancel 3 Click OK The Attendees will now have the Event Recorder option available under their Event drop down menu 4 To prevent attendees from recording an event clear the Record an event check box and click OK Hiding the Recording Panel During Recording Normally the Recorder Panel appears on your screen during recording however before you begin recording you can hide the Recorder Panel If the Recorder Panel is hidden you can pause or stop recording by pressing a hot key that is a key or combination of keys on your computer s keyboard To hide the Recorder Panel 1 Do one of the following a Ifyou are using the integrated Recorder on the Event menu in the Event window point to Recorder Privileges and then choose Recorder Settings Choose the Recorder Panel tab b If you are using the standalone Recorder on the Recorder console on the Settings menu choose Recorder Panel The WebEx Recorder Settings dialog box appears InterCall WebEx Recorder Settings RECORDING v A Recorder Panel Ly Markers Default Save Path Hide the Recorder panel during recording When the Recorder panel is hidden use these hot keys to control recording Pause Resume Ctrl Ak P Stop Ctrl Ak a Cancel Apply 2 Under Recorder Panel select the Hide the Recorder panel during recording check box Default hot keys appear in the P
22. ur computer Use the standalone recorder to create software demonstrations tutorials sales presentations etc To capture audio in a recording simply connect a microphone to you computer You can download the standalone recorder from the EventCenter website www intercallcenters com eventcenter or from your branded website by entering http companyname webex com companyname tool record record _play php If you do not know your branded site URL please contact your site administrator or your sales representative ABOUT THE WEBEX PLAYER To play any recording in the WebEx Recording Format wrf you must use the WebEx Player Using WebEx Player you can play a recording that resides on your computer a server on your local network or a website on the Internet vest annie You can download WebEx Player from the EventCenter website ect Cai cratic www intercallcenters com eventcenter or on your branded website by entering AAP EOE WebEx and EventCenter are either registered trademarks or trademarks of WebEx Communications Inc in the United States and other Last modified on 12 5 2006 countnes D InterCall http companyname webex com companyname tool record record _play php If you do not know your branded site URL please contact your site administrator or your sales representative System Requirements for Recorder and Player The following are the minimum system requirements for WebEx Recorder and Player
23. x Player to display all recordings in a full screen view by default To display a recording in a full screen view Click the Full Screen button a WebEx Player ZipSoft Demo File Controls Help oN lie tl ml g 7 FS a TESES To display a recording in a standard window Click the Full Screen button again To display all recordings in a full screen view by default If you have not done so already open a recording file wrf 2 Onthe WebEx Player console on the Controls menu choose Settings The Playback Settings dialog box appears Playback Settings Full Screen Setting C Pleyback m ful screen mode by detai The option playt recordings in lul scieen made once playback engiric Plager Console Sethings Hide the Plager Console duning playback When the Plage console is hidden ure these hot keys to control aback Pawe tf esume e e AIER Stop el FAFS 3 Under Full Screen Setting select the Play back in full screen mode by default check box 4 Click OK ADJ USTING AUDIO DURING PLAYBACK During playback of a recording you can increase or decrease the audio volume or mute or unmute audio To adjust playback volume Drag the Volume slider to the right or left to increase or decrease volume respectively o MEDER Payer 21psort emo Fie Contras Helo To mute audio Click the Mute button D nte rCal n WebEx Player ZipSoft Demo File Controls Help far gt
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