USER GUIDE - Mitel Edocs
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1. To retrieve a call from Hold at another station 1 Press the flashing line key OR 2 Dial 23 and the number of the station that placed the call on Hold Transfer To Transfer an active call 1 Press TRANS CONF 2 Dial the number of the third party 3 Do one of the following a TO complete the Transfer hang up a TO announce the Transfer wait for an answer consult and hang up a TO cancel the Transfer press CANCEL To transfer an active call during headset operation 1 Press TRANS CONF 2 Dial the number of the third party 3 To complete the Transfer press the Release feature key 10 Conference To form a Conference when a two party call is already in place or to add another party to an existing Conference 1 Press TRANS CONF 2 Dial the number of the next party 3 Wait for an answer 4 Press TRANS CONF To leave a Conference e Hang up Swap To call another party when you are in an established two party call 1 Press TRANS CONF 2 Dial the number To alternate between the two parties e Press Swap Trade te Call Forward Call Forward lets you redirect incoming calls to an alternate number External Calls redirects your incoming external calls only Internal Calls redirects your incoming internal calls only If you want to redirect both external and internal calls you must program each separately Always Forward redirects all incoming calls regardless of the state o2. Record a Call This feature uses your voice mail system to record your telephone conversations Note You may be required by law to inform the other party that you are recording the conversation For specific instructions consult your system administrator To start recording while on a 2 party call e Press the Record Call key See Feature Keys elsewhere in this guide for instructions on programming a Record Call key to your phone Note Your system may be programmed to automatically begin recording external calls when you or the other answers To stop and save a recording e Press the Record Call key Putting the call on hold saves the recording taking the call off hold starts a new recording Depending on system programming hanging up or pressing TRANS CONF or a DSS key may also save the recording To stop and erase a recording e Press CANCEL To listen to a recording 1 Lift the handset 2 Press the Record Call key A call is place to your voice mail system 3 Follow the prompts to retrieve the recording S31 Intercom An Intercom call is a call between two extensions which either pages or rings the called extension To switch between a ringing intercom call to a paged intercom call 1 Make a call 2 Do one of the following while listening to ringback tone a Press the Direct Page feature key a Dial 48 Reminder To set or modify a timed reminder 1 Lift the handset 2 Dial 32 3 Set
3. 33 Door Opener Door Opener allows you to operate a third party door opener For example when someone requires entry into a third party building a designated extension or extensions rings and on answering the extension user can press a feature key or dial a feature access code to open the door To use Door Opener e Press Door Opener or press 66 34 FEATURE ACCESS CODES Program Feature Key 47 Retrieve Personal Speed Call 52 Store Personal Speed Call 51 Call Hold Retrieve Remote 23 Call Forwarding Cancel I m Here 07 Call Park 33 Call Hold Retrieve Local 22 Call Park Orbit Retrieve 57 Directed Call Pickup 09 Call Park Remote 62 Group Page Meet Me Answer 49 Call Park and Page Telephone 63 Call Park and Page PA 64 Direct Paging 48 Automatic Wakeup Reminder 32 Phonebook 65 Open Door 66 35 QA MITEL TM Trademark of Mitel Networks Corporation Copyright 2003 Mitel Networks Corporation All rights reserved
4. Release Intrude Night Answer Forward Call Release Single Flash Double Flash Headset Mode Headset Mute Call Park System Park Call Forward Always Toggle Call Forward Busy Toggle Call Forward No Answer Toggle Call Forward Busy No Answer Toggle Language Change To change the display language ON ee ele Press SUPERKEY Press until Language appears Press Press Press until the desired language appears Press MAKING AND ANSWERING CALLS Make a call 1 Lift the handset 2 If you want to use a Non Prime Line press a Line Appearance key 3 Dial the number OR Press a Speed Call key OR Press REDIAL Answer a call e Lift the handset OR Press the flashing Line appearance key and lift the handset Redial To redial the last number that you manually dialed 1 Lift the handset 2 Press REDIAL Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits during a call press a Speed Call Key during a call to send a multi digit password for instance To dial a stored Speed Call number 1 Lift the handset 2 Press a Speed Call key To store a Speed Call number 1 Press SUPERKEY 2 Press until Personal Keys appears 3 Press 4 Press a personal key that isn t a line key 5 Press 6 Do one of the following a To store a new number enter a trunk access code usually 9 followed by the telephone number press HOL
5. To answer a call when Auto Answer is disabled e Press the flashing line key To hang up e Press CANCEL 27 Headset Operation Headset with Feature Control Switch IMPORTANT NOTE Mitel Networks Headsets with Feature Control Switch PN9132 800 500 NA 9132 800 501 NA must be installed in the dedicated headset jack the jack nearest the front of the phone Installation will disable your handset microphone Disconnecting the headset at the jack or at the quick disconnect plug restores handset operation If handset operation is required for an extended period of time you should press the Headset feature key to return the telephone to handset mode To answer a call e Press the flashing Line Appearance key OR Quickly press and release the headset s feature control switch To mute the headset microphone e Press and hold the headset s feature control switch To hang up e Press CANCEL OR Quickly press and release the headset s feature control switch Music To turn Music on and off when the phone is idle e Press the Music feature key 28 Park and Page With Park and Page you can park a call and initiate a page all in one step Park and Page options include e Park and Page Set After a call is parked the system performs an all set page e Park and Page Group After a call is parked the system pages your Paging Group e Park and Page After a call is parked you must enter the extension or Page Grou
6. information about the I m Here softkey see Call Forward Remote To program Call Forward 1 Press SUPERKEY 2 Press the until Call Forwarding appears 3 Press 4 Do one of the following a TO program external forwarding press TO program internal forwarding press An asterisk next to External Calls or Internal Calls indicates that al least one type of call forwarding is turned on 5 Press to program Call Forward Always or the Next softkey to program another type of call forward Dial the destination number Press w Continue programming other types of Call Forward or press SUPERKEY to leave programming mode ao 4195 To turn Call Forward on and off once it has been programmed 1 Press SUPERKEY 2 Press until Call Forwarding appears 3 4 Do one of the following Press a For external forwarding press the softkey a For internal forwarding press the Do one of the following a To turn Call Forward Always on or off press and then a To turn another type of Call Forward on or off press the Next softkey until you reach the desired display and then press followed by Continue turning other types of Call Forward on or off or press SUPERKEY to leave programming mode 14 Call Forward No Internal External Split Call Forward lets you redirect incoming calls to an alternate number Always Forward redirects all incoming calls regardless of the state of your
7. of time a reminder occurs To park an active call on another phone 1 Press TRANS CONF to get dial tone 2 Dial 62 and then dial the extension of the destination phone If the call is parked successfully dial tone busy tone or a page occurs If the call is not parked reorder tone occurs To retrieve a call parked on another phone e Do one of the following a Press the flashing Call Park feature key a Dial 22 Call Park Specific Orbit Call Park Specific Orbit allows you to park a call in a specific orbit by entering a two digit 01 25 orbit number See Programming a Feature Key for information on assigning this feature to a Personal Key To park a call in a specific orbit 1 Press the System Park feature key 2 Dial a two digit Orbit Number 01 25 If the selected orbit already has a parked call press the Number or Num softkey and then enter another orbit number Campon To campon to a busy station e Press the Campon feature key To retrieve a call when you hear Campon tone e Press the Swap Trade feature key 233 Do Not Disturb To activate and deactivate Do Not Disturb e Press the Do Not Disturb feature key Override Intrude To use Override when you encounter busy or DND tone e Press the Intrude feature key Paging PA To use Paging 1 Lift the handset 2 Do one of the following a TO page the default zone press the PA Page feature key a TO page a Specific zone dial 09
8. telephone When No Answer redirects calls after several rings if you don t answer When Set s Busy redirects calls when your telephone is busy Busy No Answer redirects calls when your telephone is busy or when you don t answer Note For information about I m Here see Call Forward Remote To program Call Forward SO i al O eae ae Press SUPERKEY Press until Call Forwarding appears Press Press If a number is already programmed press Press until the type of Call Forward appears Press Dial the destination number Press turn Call Forward on and off once it has been programmed Press SUPERKEY Press until Call Forwarding appears Press Press Press 15 Call Forward No Internal External Split Enhanced Call Forward lets you redirect incoming calls to an alternate number Always Forward redirects all incoming calls regardless of the state of your telephone When No Answer redirects calls after several rings if you don t answer When Set s Busy redirects calls when your telephone is busy Busy No Answer redirects calls when your telephone is busy or when you don t answer Note For information about I m Here see Call Forward Remote To program Call Forward 1 Press SUPERKEY 2 Press until Call Forwarding appears 3 Press 4 Press to program Call Forward Always or to program another type of call forward An as
9. D between digits to create a one second pause during dialing press HOLD more than once to lengthen the pause a To enter the last number dialed press REDIAL 7 Press the personal key again 8 Do one of the following a TO make the number private press TO keep the number visible press 9 Press SUPERKEY Speed Call Personal To dial a stored personal Speed Call number 1 Lift the handset 2 Dial 52 3 Enter an index number between 1 and 5 To store a personal Speed Call number 1 Lift the handset 2 Dial 51 3 Enter an index number between 1 and 5 4 Enter a trunk access code usually 9 followed by the telephone number press HOLD between digits to create a one second pause during dialing press HOLD more than once to lengthen the pause 5 Hang up On Hook Dialing To dial without lifting the handset 1 If you want to use a Non Prime Line press a Line Appearance key 2 Dial the number 3 Lift the handset To put the call back on speaker 1 Press Hold 2 Replace the handset 3 Press the flashing Line key The call is now on speaker Auto Answer To enable or disable Auto Answer when you are using a headset e Press the Auto Answer feature key To terminate a call e Press CANCEL OR Wait for the caller to hang up CALL HANDLING Hold To place a call on Hold e Press HOLD To retrieve a call from Hold 1 Lift the handset 2 Press the flashing line key
10. Forced To force an incoming call to be forwarded e Press the Forward Call feature key To immediately tranfer to another extension s No Answer forwarding destination when making a call e Press the Forward Call feature key when it lights Call Forward Toggle This feature is useful if you want call forwarding in effect for Busy and No Answer conditions most of the time but need to override it with Call Forward Always occasionally for example when you re using a second phone such as a SUPERSET 4090 cordless phone Instead of changing the call forward programming on your main phone to turn Call Forward Always on and off you can program a key to do it You can also program keys to turn Call Forward Busy No Answer or Busy No Answer on and off To toggle call forward e Press the programmed feature key Forward Always Forward Busy Forward No Ans or Forward Busy NA For information on programming a feature key see Feature Keys elsewhere in this guide Note You may also program a Forward All key to enable and disable all call forward types that have a destination programmed 18 Messaging Advisory To turn Messaging Advisory on 1 Press SUPERKEY 2 Press 3 Press until the desired message appears 4 Press To turn Messaging Advisory off 1 Press SUPERKEY 2 Press 3 Press Messaging Callback To leave a Callback Message on a telephone when you hear busy or ringback tone e P
11. MITEL NETWORKS Superset 4015 USER GUIDE QO MITEL it s about YOU SX 200 ICP 1 0 Contents ABOUT YOUR PHONE TIPS FOR YOUR COMFORT AND SAFETY Don t cradle the handset Protect your hearing Adjusting the viewing angle Changing Handsets CUSTOMIZING YOUR SET Ringer Control Handset Receiver Volume Control Speaker Volume Control Display Contrast Control Feature Keys Language Change MAKING AND ANSWERING CALLS Make a call Answer a Call Redial Speed Call Keys Speed Call Personal On Hook Dialing Auto Answer N anKRA HARA gt WUNNEN WOO ONNN CALL HANDLING Hold Transfer Conference Swap Call Forward Call Forward Enhanced Call Forward No Internal External Split Call Forward No Internal External Split Enhanced Call Forward Remote Call Forward Forced Call Forward Toggle Messaging Advisory Messaging Callback USING ADVANCED FEATURES Account Codes Callback Call Park Call Park System Call Pickup Call Park Destination Phone Call Park Specific Orbit Campon Do Not Disturb Override Intrude Paging PA Paging Direct Paging All Set Paging Group Handset Mute Direct Station Select Busy Lamp Field DSS BLF DSS BLF Call Pickup Direct Page BLF DSS BLF Direct Page Call Pickup Headset Operation Headset Operation Headset with Feature Control Switch Music Park and Page Record a Call Intercom Reminder Reminder Multiple Phoneboo
12. Secretarial option e Press the DSS BLF key DSS BLF Call Pickup Your phone may have keys programmed to show the status idle busy ringing call on hold of another destination and to retrieve calls ringing or on hold at the destination To retrieve a call ringing at the DSS BLF destination e Press the slowly flashing DSS BLF key To retrieve a call on hold at the DSS BLF destination e Press the rapidly flashing DSS BLF key Direct Page BLF Your phone may have keys programmed to show the busy idle status of another extension and to page the extension To page a DP BLF extension e Press the DP BLF key You can page when the DP BLF extension is idle key dark or busy key steadily lit 26 DSS BLF Direct Page Call Pickup Your phone may have keys that show the status idle busy ringing or call on hold of another extension Depending on the programming of the key pressing it will either call the extension if it is idle or retrieve a call ringing or on hold at the extension or page the extension To pick up a call ringing at the DSS BLF extension e Press the slowly flashing DSS BLF key To retrieve a call on hold at the DSS BLF extension e Press the rapidly flashing DSS BLF key To page a DSS BLF extension e Press the dark or steadily lit DSS BLF key Headset Operation To enable Headset Operation on telephones that are not programmed for full time headset mode e Press the Headset feature key
13. a time by entering the hour and minutes in 24 hour format For example entering 1415 sets a reminder for 2 15 PM You hear dial tone if the time is valid reorder tone if it is invalid To cancel a timed reminder 1 Lift the handset 2 Dial 32 followed by 9999 3 Hang up The reminder is cancelled To acknowledge the reminder indicated by five rings e Lift the handset 32 Reminder Multiple To set multiple reminders up to three 1 Lift the handset 2 Dial 32 3 Dial followed by the number of the timer 1 2 or 3 To repeat the timer daily dial 4 Set atime by entering the hour and minutes in 24 hour format For example entering 1415 sets a reminder for 2 15 PM You hear dial tone if the time is valid reorder tone if it is invalid 5 Repeat for each additional timer To cancel the Timer 1 reminder 1 Lift the handset 2 Dial 32 followed by 9999 3 Replace the handset The reminder is cancelled To cancel multiple reminders Lift the handset Dial 32 followed by 9999 Dial followed by the timer number 1 2 or 3 Dial 9999 Replace the handset oi a To acknowledge the reminder indicated by five rings e Lift the handset Phonebook To access the Phonebook 1 Press the Phonebook softkey or dial 65 2 Using the keypad enter the name or extension of the person you wish to call Note Only extensions that have a voice mailbox can be dialed using Phonebook
14. dset can lead to neck shoulder or back discomfort especially if you cradle the handset between your ear and shoulder If you use your phone a lot you may find it more comfortable to use a headset See the section on headset usage elsewhere in this guide for more information Protect your hearing Your phone has a control for adjusting the volume of the handset receiver or headset Because continuous exposure to loud sounds can contribute to hearing loss keep the volume at a moderate level Adjusting the viewing angle The stand built into your phone tilts to give you a better view of the keys to tilt your telephone for better viewing 1 Press the tilt release paddle on the telephone base 2 Tilt your telephone to the desired angle 3 Release the tilt release paddle ES0023 DISPLAY MESSAGE OA4 i4 SEPs 88 FIXED FUNCTION KEYS Mego TT 4015 di Canad Tawar Reta a gt UP ARROW i a ano DOWN ARROW KEYS m W ANAN Mg UY Li PERSONAL KEYS S0013 Changing Handsets Your SUPERSET 4015 telephone is compatible with several specialty handsets To remove the handset shipped with your set from the handset cord 1 Bend a paper clip to produce approximately 4 cm 1 5 in of straight wire 2 On the handset locate the plastic groove leading into the handset jack The groove is on the side of the jack that is closest to the handset microphone 3 Slide the end of the wire into t
15. e is parked To retrieve a parked call from another phone 1 Lift the handset 2 Dial 23 3 Dial the prime line number extension number of the phone that parked the call Note If the phone has both a parked call and a call on hold dialing the Remote Hold Retrieve access code will retrieve the parked call 21 Call Park System This feature allows you to park a call from any line on your telephone not just the prime line The number of calls you can park is limited only by the number available system park orbits To park a call in system orbit 1 Press the lit System Park feature key 2 Do either of the following Hang up a Press a line key to answer a call retrieve a call or hold or get dial tone To return to the caller if all the system orbits are busy e Press CANCEL to return to the caller To retrieve a call parked on a system orbit from any extension e While listening to dial tone dial 57 followed by the park orbit number Call Pickup To answer a call that is ringing at another station in your Pickup Group 1 Lift the handset 2 Press the Pickup feature key To answer a call that is ringing at a station not in your Pickup Group 1 Lift the handset 2 Dial O9 3 Dial the number of the ringing station 22 Call Park Destination Phone Call Park Destination Phone allows you to park an answered call on another phone If a parked call is not retrieved after a specified length
16. f your telephone When No Answer redirects calls after several rings if you don t answer When Set s Busy redirects calls when your telephone is busy Busy No Answer redirects calls when your telephone is busy or when you don t answer Note For information about I m Here see Call Forward Remote To program Call Forward Press SUPERKEY Press until Call Forwarding appears Press Do one of the following a TO program external forwarding press a TO program internal forwarding press and press Press until the type of Call Forward appears Press Dial the destination number Press w Se I ee To turn Call Forward on and off once it has been programmed 1 Press SUPERKEY 2 Press until Call Forwarding appears 3 Press 4 Press 5 Press 12 Call Forward Enhanced Call Forward lets you redirect incoming calls to an alternate number External Calls redirects your incoming external calls only Internal Calls redirects your incoming internal calls only If you want to redirect both external and internal calls you must program each separately Always Forward redirects all incoming calls regardless of the state of your telephone When No Answer redirects calls after several rings if you don t answer When Set s Busy redirects calls when your telephone is busy Busy No Answer redirects calls when your telephone is busy or when you don t answer Note For
17. followed by the zone number 0 9 3 Make the announcement Paging Direct To page an extension that has Whisper Announce or Off Hook Voice Announce enabled 1 Lift the handset 2 Press the Direct Page feature key 3 Dial the extension number 4 Page the called party To answer a Direct Page e Lift the handset 24 Paging All Set To page all telephones simultaneously through their speakers 1 Lift the handset 2 Press the Direct Page feature key 3 Press 4 Page the called party To answer an All Set Page 1 Lift the handset 2 Dial 49 Paging Group To page all telephones in a paging group simultaneously through their speakers 1 Lift the handset 2 Press the Direct Page feature key 3 Press 4 Page the called parties To respond to a Group Page 1 Lift the handset 2 Dial 49 Handset Mute To mute your handset s microphone during a call e Press the Handset Mute feature key To restore handset microphone operation e Press the Handset Mute feature key again 25 Direct Station Select Busy Lamp Field DSS BLF Your phone may have keys programmed to place calls to other extensions and to show the status idle busy or DND of those extensions To call the DSS BLF extension e Press the DSS BLF key To transfer a call to DSS BLF extension without Secretarial option 1 Press the DSS BLF key 2 Press the Release key To transfer a call to a station with
18. he handset jack along the groove until it stops underneath the handset cord clip 4 While gently pulling on the handset cord use the wire to pry the clip upward The cord will separate from the handset 5 Store the original handset in a safe place CUSTOMIZING YOUR SET Ringer Control To adjust the Ringer Volume while the set is ringing e Press g or W To adjust the Ringer Pitch while the set is idle Press SUPERKEY Press until Ringer Adjust appears Press Press Press amp or Press Press SUPERKEY Oy Sl aw Handset Receiver Volume Control To adjust the Handset Receiver Volume when you are using the handset e Press or w Speaker Volume Control To adjust the Speaker Volume when making an on hook call or when listening to background music e Press g or w Display Contrast Control To adjust the Display Contrast while your set is idle e Press g or Feature Keys To display information about a key 1 Press SUPERKEY 2 Press a personal key 3 Press SUPERKEY To program a feature key 1 Dial 47 2 Press an unused personal key 3 Dial the feature code for the desired feature key 4 Press CANCEL Feature Code Feature Key 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 18 19 20 21 22 23 24 25 26 27 28 Call Forward Account Code Do Not Disturb Auto Answer Music Direct Page Paging PA Pickup Campon Callback Swap Privacy
19. k Door Opener FEATURE ACCESS CODES ABOUT YOUR PHONE The SUPERSET 4015 has eight fixed function keys SUPERKEY MESSAGE HOLD CANCEL TRANSFER CONFERENCE REDIAL and and seven personal keys with built in status indicators The personal key on the bottom left is always your Prime Line the remaining personal keys can be programmed as e Feature keys for example Swap You can program feature keys from your phone Your administrator can also program feature keys e Speed Call keys You can program speed call keys from your phone e Line Appearances Only the administrator can program line appearances Your telephone also features display assisted selection of features on hook dialing and a large Message Indicator Note When using the SuperKey press Cancel to back up one menu level IMPORTANT NOTE FOR HEADSET USERS Mitel Networks Headsets with Feature Control Switch PN9132 800 500 NA 9132 800 501 NA must be installed in the dedicated headset jack the jack nearest the front of the set Installation will disable your handset microphone Disconnecting the headset at the jack or at the quick disconnect plug restores handset operation Telephone status indicators When line is the indicator is Idle Off Busy On Ringing Flashing slowly On hold at your set Flashing rapidly On hold at another set Flashing slow on fast off TIPS FOR YOUR COMFORT AND SAFETY Don t cradle the handset Prolonged use of the han
20. p number Park and PA Page After a call is parked the you must enter a Paging Zone number 0 9 See Programming a Feature Key for information on assigning this feature to a Personal Key 29 To park a call and page a call 1 Answer or make a call 2 Perform one of the following Note To page all phones and the PA press Park amp Page Sets OR Press TRANS CONF dial 63 and dial To page all phones in a group and the PA press Park amp Page Grp OR Press TRANS CONF dial 63 and press To page an extension number press Park amp Page and dial the extension OR Press TRANS CONF dial 63 and dial the extension To page all phones in a specified group and the PA press Park amp Page and dial the two digit Page Group Number OR Press TRANS CONF dial 63 and dial the two digit Page Group Number then To park a call in orbit and perform a PA Page to any or all nine Paging Zones press Park amp PA Page and dial the Paging Zone number 0 for all zones 1 9 for a specific zone OR Press TRANS CONF dial 64 and dial the Paging Zone number 0 for all zones 1 9 for a specific zone To Park and Page call using speed call keys press TRANS CONF to get dial tone before pressing a speed call key programmed with the Park and Page access codes plus the digits for the required paging option for example an extension number to page a single phone or to page all phones plus PA paging 30
21. ress MESSAGE To respond to a Message Waiting condition on your telephone 1 Lift the handset 2 Press MESSAGE 3 Dial 3 A call is placed to the message sender voice mail system or extension user that left the oldest message To view information about the messages before responding 1 Press MESSAGE 2 Do one of the following a TO call the message sender press TO erase the message press a TO view the next message press Message 19 USING ADVANCED FEATURES Account Codes To enter an Account Code at the start of a call 1 Press the Account Code feature key 2 Enter the account code 3 Press 4 Dial the number of the trunk call Callback To request a Callback when you reach a busy or unanswered telephone e Press the Callback feature key To answer a Callback e Lift the handset 20 Call Park To park a call that is on your prime line Line 1 key e Press the Call Park feature key OR Press TRANS CONF and then dial 33 The call is parked and you receive dial tone on your prime line To retrieve a parked call from your phone while your phone is idle or while you are off hook and hearing dial tone e Press the Call Park feature key OR Dial 22 To retrieve a parked call while you are on a call on your prime line e Press the Call Park feature key OR Press TRANS CONF and then dial 22 You are connected to the parked call and the caller that was on your prime lin
22. terisk next to the Call Forward destination indicates that call forwarding is turned on Press Dial the destination number Press Continue turning other types of Call Forward on or off or press SUPERKEY to leave programming mode cn E ae To turn Call Forward on and off once it has been programmed Press SUPERKEY Press until Call Forwarding appears Press Press until the Call Forward type you want to turn on or off appear Press Press Continue with other types of Call Forward or press SUPERKEY to leave programming mode Sey a eno 16 Call Forward Remote To forward calls from a remote station to your current location 1 Press SUPERKEY 2 Press until Call Forwarding appears 3 Press 4 Press until I m Here appears 5 Press 6 Dial the remote extension number 7 Press w To cancel Call Forward Remote from the station that set the remote forwarding 1 Lift the handset 2 Dial 07 3 Dial the extension of the remote station 4 Hang up To cancel Call Forward Remote from the station that was forwarded 1 Press SUPERKEY 2 Press until Call Forwarding appears 3 Press 4 If External Calls appears do the following a Press twice b Press c Press until Internal Calls appears d Press twice e Press 5 If External Calls does not appear do the following a Press twice b Press 17 Call Forward
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