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User Manual - License Tracker Inc.

1. License Model Efficiency This report shows which Noense have been rented and tor how many times This report can be used to determine the effioency of your license tental model which licenses are used well and need to be purchased rather than tented 114 of 117 Version3 2 www licensetracker ca i all License Tracker License Tracker Inc WJ rimizin valve by understnding usage Figure 60 The Web Tracker Analysis Function u Web Tracker a License Tracker INi Sharing the understanding Info F ia Users Groups Basic Analyses License x Month Paak U Licence usage for each month measured as peak conoument users License x Day Peak Usage Licence usage for each day measured as peak concurrent users License x Month License usage for each month measured as the total number of houes in that month Total Usage This shows how much each license was ured by all users Denia Report Summary Summary of all the denials which licenses were denied which users were denied Denial Report Detailed Detailed list of all the demiats which licenses were denied which users were denied Pay Per Use Analyses License x Month Licence usage for each month measured as then number of concurrent users ower the Overage license limit This shows the number of rental licenses in each month License x Day Licence usage for each day measured as then number of concurent uses over the Owerage license limit This shows the nu
2. License usage for each month measured as the total number of hour in that month This shows how much each license was used Dy all users Denial Report Summary Summary of all the denials which licenses were denied which users were denied Denial Report Detailed Pay Per Use Analyses athe Detailed list of all the denials which licenses were denied which ure were denied License x Morth Owerage Licence usage for each month measured as then number of concurent users over the license limit This shows the number of rental Noenses in each month License x Day Overage invoice Summary Budget Planning Analyses Licence usage for each day measured as then number of concurrent uses over the license limit This shows the number of ental licenses in each day Inwoice Report This report shows the total cost for rental for all licenses License x Group Total Use Total use for each license for each GROUP This shows the total use in houts for each group Group Splits Report Group Splits Report This report shows the percentage of ure splits bebveen groups or business units This repor is particularily useful for internal departmental billing and budget allocations Budget vs Actual Report License Remix Analyses Budget ws Actual Report This report shows the difference between the budget and the actual oosts tor the licenses License Effictency Report User Manual
3. User Manual 80 of 117 Version 3 2 www licensetracker ca call License Tracker License Tracker Inc RSP eximia value ty understanding usoge How to set the Format for Charts to Pie or Bar To open the Preferences dialog to specify the default chart display TASK 1 Click File gt Preferences to open the preferences dialog 2 Select the tab Export and Reports 3 Under the heading Report Parameters go to the item labelled Format for the License and User Charts 4 Click on the arrow beside this field to open a pull down menu 5 Select the option Pie or Bar 6 Click Apply RESULT When the Bar option is specified all charts will be bar charts as specified When the Pie option is specified pie charts will be generated if possible i e when the parameters add up to 100 otherwise a bar chart will be generated Version 3 2 81 of 117 User Manual ttl License Tracker www licensetracker ca ee License Tracker Inc Figure 39 Specifying Bar Chart or Pie Chart Parameters Edit Preferences jonaa Goaan Coot moneo lwe meda Derre Medd fxoat Location CDon md Sergia Cesktcol ierarh ahe PLT d IDATA HH epot Exot Location C Docaments and sergisi Deta eerste OOT 3 IDATA Repat aul Ost haama tecie Pah Tuetaan 0 Format for the Leer duam Oats Bar Masur Deru on Chars Mairan Darna on beats Mam Dave on Tabada Papot 0 User Manual 82 of 117 Version3 2 www licensetracker ca ll
4. 112 of 117 Version3 2 www licensetracker ca License Tracker Inc Figure 58 The Web Tracker Menu Groups Features aif Web Tracker Sharing the understanding License Count D p Users Division User Count tll License Tracker W maximizing value by understanding usage Analyses Hours p00 poo p Office User Count License Count p p p p Role User Count License Count p poo Hours poo poo Hours p 00 pos poo Analyses b p p D00 In the Web Tracker menu the item Analyses displays under four categories that address key business issues Basic Analyses Refers to license usage per month Pay Per Use Analyses Refers to usage and cost for rental licenses Budget Planning Analyses Refers to group usage information and compares budgeted versus actual license costs License Remix Analyses Assesses rental licenses Version 3 2 113 of 117 User Manual www licensetracker ca ll License Tracker z License Tracker Inc maximizing value by understanding usage Figure 59 The Web Tracker Menu Analyses tlf Web Tracker L sharing tho understanding Info Features Basic Analyses Ucense x Month Pesk Usage Users Groups annees Licence usage for each month measured as paak concument users License x Dey Pesk Usage Licence usage for each day measured as peak concurrent users Ucense x Month Tots Usage
5. Figure 22 Denial Detailed Report H LicenseTracker Denial Detailed Report EAX Fie Admin Fiter Reports Charts History Help user0044 User Name Feature Name Host Date True Denial Reaso user0018 license0022 magellan 2005 06 14 09 07 19 true Licensed number of users already reached 4 55 146 Connection i magellan 2005 06 14 09 07 19 true Licensed number of users already reached 4 55 146 Connection t user0028 gt license0022 durango 2005 08 03 16 25 51 true Licensed number of users already reached 4 55 durango 2005 08 03 16 25 51 true Licensed number of users already reached 4 55 durango 2005 08 26 14 09 51 true Licensed number of users already reached 4 55 durango 2005 08 26 14 09 51 true Licensed number of users already reached 4 55 talon 2005 06 27 15 37 44 true Licensed number of users already reached 4 55 146 Connection i Denial Summary Report This section describes the denial summary report and how to generate it What is the Denial Summary Report The denial summary report summarizes the number of denials for specific users and for specific features in two distinct tables within the same window NOTE This report is limited to the filters you applied in the Set the Filter Parameter dialog To review those parameters click on Filter gt Set Filter to open the filter dialog and review your parameters Filters are activated when the Use Filter button has a check mar
6. The calculation methods are e Total Use the percentage of the total time for all selected features Hours the percentage of the total time weighted by the value of each feature User Count the percentage of number of unique users of each feature weighted by the value of the features Peak the maximum number of concurrent users in the group for each feature weighted by the value of the features The numbers in each cell of the table are calculated by considering the value the group has consumed for each feature where For Hours V Value GroupTime TotalTime For User Count V Value GroupUsers TotalUsers For Peak V Value GroupPeak TotalPeak The total value each group consumed for all licenses is the sum of the value consumed for each license TGV Version 3 2 59 of 117 User Manual ill License Tracker WwW maximizing value by understanding usage www licensetracker ca License Tracker Inc Adding all the values for all groups and all licenses gives the total value consumed by the organization TV The percent of value used by each group is the TGV TV 100 Other Reports The other three Group Splits reports provide the detailed data behind the calculations in the Summary Report These reports have a common format with columns Product the name of the feature Value the value for the product calculated as described above Group1 Groupn a column for each group containin
7. The software vendor then defines how many tokens each software feature is worth and when that software feature is in use by any user the corresponding number of tokens is removed from the pool When the user stops using the software the tokens are added back into the pool When a user tries to use a piece of software the token pool is checked to see if there are enough tokens If so the user is allowed to use the software if not the user is denied License Tracker version 3 2 allows for the analysis and tracking of this sort of license model Typically with a token model it is only possible to analyze the usage of the tokens With License Tracker version 3 2 it is possible to track the actual usage of each software feature within a token pool Project Reporting Frequently software usage is associated with a specific project within an enterprise Whenever this information is provided in a log file License Tracker will capture this information and store it in its database This information can then be used to divide software costs among projects within the enterprise Global Licenses Global licenses are purchased by software vendors to make License Tracker available to their customers for the analysis of usage data from that vendor only Users can download global licenses from the License Tracker website at no cost global licenses from many software vendors can be installed at once allowing the user to analyse data from all of them in a s
8. 16 19 2005 05 03 16 20 44 2005 05 03 16 47 27 2005 05 04 07 22 19 2005 05 04 07 29 46 2005 05 04 08 58 35 2005 05 04 09 24 55 2005 05 04 09 24 56 2005 05 04 09 28 02 1 2 3 user0004 outback user0004 outback user0004 outback user0035 forester user0035Gforester user0035Gforester user0004 outback user0004 outback user0004 outback user0004 outback user0045 envoy user0023 spider user0023 spider user0023 spider user0023 spider user0023 spider user0023 spider user0035Gforester user0035 forester user0015 tundra user0004 outback user0045 envoy user0045 envoy user0045 envoy user0004 outback user0004 outback user0004 outback user0004 outback user0004 outback user0015 tundra user0008 dakota user0008 dakota user0025 thor Tabular Report This section describes the tabular report and how to generate it What is the Tabular Report The tabular report displays a spreadsheet defined by X and Y axes where you determine the data headings and also choose the information to display within the table How to Generate the Tabular Report To create this report TASK l 2 User Manual Click Reports gt Tabular to open the Tabular Report dialog Click Filter to open the Select the Filter Parameters dialog review your values or set new ones and activate the Use Filter button with a check mark ADDITIONAL INFORMATION The Filter button should have a check mark in it when you want to
9. How to Generate the Concurrent Use Analysis Chart To create this chart in License Tracker TASK 1 Click Charts gt Concurrent Use Analysis to open a chart dialog 2 Click Filter to open the Set the Filter Parameters dialog review your values or set new ones and activate the Use Filter button with a check mark The Use Filter button in the chart dialog should have a check mark in it when you want to use the parameters from the Set the Filter Parameters dialog and should be empty when you do not want any data filtering For more information about setting parameters in this dialog go to Setting Filter Parameters for Charts on page 77 3 Define a time interval in the Start Date and End Date text fields using the procedures described under the heading Setting the Date Range for Charts on page 79 4 In the Features window click on one license name that you want to chart 5 Click OK to close the dialog and create the initial chart 6 In the initial chart click at your point of interest STEP RESULT A vertical line appears at the point where you clicked indicating the date and time A second chart appears showing all users that were connected at that time each with a bar indicating the extent and origin of their connection NOTE A red bar indicates a long session while a green bar indicates a short session 7 Drag the vertical line in the initial chart to your next point of interest STEP RESULT The display
10. In Usage Chart The Change In Usage Chart displays change in total amount of usage in hours for a specified feature over a specified time range NOTE All changes shown are relative to the first period shown in the chart User Manual 94 of 117 Version3 2 www licensetracker ca ll License Tracker License Tracker Inc RJ eca value ty understanding usoge How to Generate the Change In Usage Chart To create this chart in License Tracker TASK 1 Click Charts gt Change In Usage to open a chart dialog 2 Click Filter to open the Set the Filter Parameters dialog review your values or set new ones and activate the Use Filter button with a check mark The Use Filter button in the chart dialog should have a check mark in it when you want to use the parameters from the Set the Filter Parameters dialog and should be empty when you do not want any data filtering For more information about setting parameters in this dialog go to Setting Filter Parameters for Charts on page 77 3 Define a time interval in the Start Date and End Date text fields using the procedures described under the heading Setting the Date Range for Charts on page 79 4 Select a level of detail period of time in the Level of Detail text field 5 In the Features window select one or more license names that you want to chart 6 Click OK to close the dialog and create the chart RESULT In the resulting chart e The baseline for each f
11. License Tracker License Tracker Inc RJ eximia value ty understanding usoge Users Chart What is the Users Chart The Users Chart displays user names and the hours of feature usage over a specified time range License Tracker allows you to sort the user names and rank your display from the highest or lowest values How to Generate the Users Chart TASK 1 Click Charts gt Users to open a chart dialog 2 Click Filter to open the Set the Filter Parameters dialog review your values or set new ones and activate the Use Filter button with a check mark The Use Filter button in the chart dialog should have a check mark in it when you want to use the parameters from the Set the Filter Parameters dialog and should be empty when you do not want any data filtering For more information about setting parameters in this dialog go to Setting Filter Parameters for Charts on page 77 3 Define a time interval in the Start Date and End Date text fields using the procedures described under the heading Setting the Date Range for Charts on page 79 4 Click the button beside Sort to display a pull down menu and select an option for organizing data No Sort indicates that no organizing of the data occurs By Name names are arranged in alpha numerical order By Value the arrangement of names in alphanumeric order based on usage hours 5 Click the button beside Limit to and display a pull down menu where you select
12. Model on page 16 for the users conforming to your selected content scope NOTE The initial view of the report may be expanded by selecting parameters in the Group By widget and clicking on the sign in front of the selected group parameters Figure 13 Users Report Initial view 613 555 1111 2005 07 01 613 555 1111 2005 05 01 613 555 1111 2005 05 26 613 555 1111 2006 09 01 613 555 1111 2006 05 01 613 555 1111 2008 07 31 613 555 1111 2008 05 27 403 555 1111 2008 06 27 403 555 1111 2008 07 27 403 555 1111 2005 05 27 613 555 1111 2008 05 27 613 555 1111 2007 05 27 403 555 1111 2008 05 27 403 555 1111 403 555 1111 2008 05 27 613 555 1111 613 555 1111 403 555 1111 Fano rer sss 1 w ly le a le 2FeFee F user1 company com 2005 05 01 613 555 1111 2005 07 01 613 SSS 1111 user0002 user2 company com 2005 05 01 613 S5S 1111 2005 05 26 613 555 1111 2006 09 01 613 555 1111 2007 05 27 403 555 1111 2008 05 27 403 555 1111 Version 3 2 41 of 117 User Manual tll License Tracker www licensetracker ca Ww maximizing value by understanding usage License Tracker Inc Feature Model Report What is the Feature Model Report The Feature Report is a table that describes the features listed in your License Tracker database How to Generate the Feature Model Report TASK 1 To create this report click on Reports gt Featur
13. RESULT A computation window appears on your screen It displays the progress of the calculations for the report When the calculation is complete the computation window disappears and the report is displayed The four different types of Group Splits Reports are shown below NOTE The initial view of a report may be expanded by selecting parameters in the Group By widget and clicking on the sign in front of the selected group parameters NOTE The Peak Concurrent User Count cost splitting method is based on the average of the twenty highest daily peaks during the period This ensures that a single day aberration does not result in an excessive share of the costs for a single group or project Figure 25 Group Splits Report Summary ef LicenseTracker Group Splits Report Jeg File Admin Fiter Reports Charts History Help Group By Group Name x Group Name Total Use Hours UserCount Peak Division Div_1 75 05 90 73 34 08 40 02 Division Div_2 S 3 42 2 94 33 94 43 29 Division Div_3 21 53 6 32 31 98 16 69 Totals 100 00 100 00 100 00 100 00 Version 3 2 61 of 117 User Manual ttl License Tracker www licensetracker ca eee License Tracker Inc Figure 26 Group Splits Report Time Method User Manual 62 of 117 Version3 2 www licensetracker ca call License Tracker License Tracker Inc RSF eximia value by
14. Report cccccccsssseseeeeeeeeeeeseeseeneeeeeeeeensneeeeeeeeeseseeeeneeeeneees 41 Feature Model RG oXo n T T 42 What is the Feature Model Report ecccsssseneeeesseeeeeseseeeeeesseneeeeesseeaeeeeeeseeeeeesseneaees 42 How to Generate the Feature Model Report ecccssseeceeeeeeeeeeeeeeeeeeeeseneeeeeeeeneeeeneeeees 42 License Model Report sucisicsscceccsscccsssscascecincacsueceanasceeuensscnexanenenecenasneeensnanencutcnaeesenennseteicanencnsees 42 What is the License Model Report secccsssseeeeessseeeeeeeseeeeeeeseneeeeeeseeneeeenseneeeeesseeeaees 42 How to Generate the License Model Report cccesseeeeseeeeneeeeeeeeeeeeseeeeeeeeseneeneneeeees 43 Feature Use Summary Report sccsccccccincccececccsnscescecatecsaceanccinsansnecntcaanecesessanneccesennsmenssaceceesnananes 43 What is the Feature Use Summary Report ccceeeeeeeeeeeeeeeeeeseeeeeeeeeneeeeneeeeeeeneeeeeeees 43 How to Generate the Feature Use Summary Report cccscseeeeesseeeeeeeseeeeeeeeeeneeneneeeees 44 Groups FRED OPE sci ceisccs csc ca cease tecccencs tects ct dvenctecetucecests tech cncezcesssnnusaucasacncncesecucetaanscesedanecacetencieesacsnes 45 What is the Groups Report sci o ccccsse cece tetas ee ete eee 45 How to Generate the Groups Report ccccssseeeceeseseeeeeeeeeneeeeseeeeeeeseseeeeesseneeeeeeseeneeeeneeeees 46 Budg t Report cine ss een ce ecco ee aa eed ote cei thence ed dein ethene anA Kaaa a ikani
15. Reports gt Web Tracker Reports Version 3 2 105 of 117 User Manual tll License Tracker www licensetracker ca WwW maximizing value by understanding usage License Tracker Inc EXAMPLE Figure 55 Accessing the Web Tracker Module Reports Database Information Data Sources Users Feature Model License Model Feature Use Summary Groups Budget Concurrent Use Tabular Denial Detailed Denial Summary Long Sessions Group Splits gt Summary Invoice Detailed Invoice License Model Efficiency Web Tracker WebTracker View Historic Reports WebTracker Compute Generating Web Tracker reports This section tells you how to generate Web Tracker reports How to Generate License Tracker Reports with Web Tracker PREREQUISITE This procedure assumes that you can generate reports and charts using the Reports and Charts menus in License Tracker To generate a set of License Tracker reports with Web Tracker follow this procedure User Manual 106 of 117 Version3 2 www licensetracker ca all License Tracker License Tracker Inc RSP eximia value ty understanding usoge TASK 1 Open an existing License Tracker database extension mdb and click Reports gt Web Tracker Reports to open the reports dialog If you do not have an existing License Tracker database then go to Creating a New Database p 30 If you have forgotten the procedure for opening an existing database then
16. Tracker License Tracker Inc RSP eximia value by understanding usoge How to Generate the License Usage Level Chart TASK 1 Click Charts gt License Usage Level to open a chart dialog 2 Click Filter to open the Set the Filter Parameters dialog review your values or set new ones and activate the Use Filter button with a check mark The Use Filter button in the chart dialog should have a check mark in it when you want to use the parameters from the Set the Filter Parameters dialog and should be empty when you do not want any data filtering For more information about setting parameters in this dialog go to Setting Filter Parameters for Charts on page 77 3 Define a time interval in the Start Date and End Date text fields using the procedures described under the heading Setting the Date Range for Charts on page 79 4 In the Features window click on one license name that you want to chart 5 Click OK to close the dialog and create the chart RESULT In the resulting chart each column identifies for each license for a feature X axis how many hours it was in use Y axis Figure 44 License Usage Level Chart od LicenseTracker License Usage Level Chart File Admin Fiter Reports Charts History Help License Usage Level Chart license0021 Version 3 2 89 of 117 User Manual maximizing value by understanding usage License Tracker Inc cil License Tracker www licensetracker ca Fe
17. alphabetically by feature and then by user End Date Identifies the end date and time that a specified user returned the license These values are arranged chronologically first by feature and then by user Duration Hours The total hours of consecutive time accumulated on a license by a user in a single login session that exceeds the indicated minimum time Minimum Session Duration These hours represent the time elapsed between the Start Date and the End Date Resulting Denials The total number of times access to a license for a particular feature was denied to any userID during the session defined by the Start Date and End Date NOTE The initial view of the report may be expanded by selecting parameters in the Group By widget and clicking on the sign in front of the selected group parameters Version 3 2 57 of 117 User Manual maximizing value by understanding usage ill License Tracker W Figure 24 Long Session Report Saz www licensetracker ca License Tracker Inc LicenseTracker Long Sessions Report File Admin Fiter Reports Charts History Help Feature User Start Date EndDate Duration Hours Resulting Denials l 5 license0005 user0008 2005 05 31 08 10 03 2005 06 01 08 58 19 24 80 0 user0008 2005 06 01 11 36 10 2005 06 01 17 11 04 5 58 0 user0008 2005 06 16 15 45 52 2005 06 17 15 24 25 23 64 0 user0008 2005 06 28 14 28 03 2005 06 28 16 51 50 2 40 0 user0008 2005 07 18 14 31 57 2005 07 1
18. call License Tracker License Tracker Inc RSP eximia value by understanding usoge Figure 45 Feature Average Week Chart LicenseTracker Feature Average Week Chart File Admin Fiter Reports Charts History Help Feature Average Week license0004 Average Concurrent Use HA Itt L mn me e a Ee T T ee T Fri Sat Concurrent Use Chart What is the Concurrent Use Chart The Concurrent Use Chart displays concurrent user counts for a specified feature over a specified time range How to Generate the Concurrent Use Chart To create this chart in License Tracker TASK 1 Click Charts gt Concurrent Use to open a chart dialog 2 Click Filter to open the Set the Filter Parameters dialog review your values or set new ones and activate the Use Filter button with a check mark The Use Filter button in the chart dialog should have a check mark in it when you want to use the parameters from the Set the Filter Parameters dialog and should be empty when you do not want any data filtering For more information about setting parameters in this dialog go to Setting Filter Parameters for Charts on page 77 3 Define a time interval in the Start Date and End Date text fields using the procedures described under the heading Setting the Date Range for Charts on page 79 Version 3 2 91 of 117 User Manual all License Tracker www licensetracker ca Ww maximizing value by understanding
19. ciceuesseinasdestsausddenuivadsndeestiaeaeth bas ivendein dead Naaa asiaani 17 Session SOUT Mod l oi tas aka cheb es ccc dered etme at ceed ct ee ne 18 License MOGGIS i ciiesicccsiscccteceascneciazeceathncseshassacnsdeseaeanedtauseesssuesusnsdetstsentecieesvesivavensvatisasaiars seaness 19 Budget Models sccisiciisiscdscinaseundcacinesintstceced fonatayiaaasennediaeis pened serine ceeds 22 Types of USGS srstese cece ssssetaicsscescecsestcecenssaseecmeaessenencuasecenanbescennacescenacacteecanessbesensnncesecsensuseaenncsenausees 22 Token Based Reporting scvcccesecinsse sites ciceticncentesttaebeehcascccacasncoectecaudnesneicadeneesincedsseenaseaseuanaceiaeantbnacaed 23 Project PROTON cisscsasccscasee te ceeeattesentectenenicateetephaaeebd eentcemcbandbbechncieneeiaacceetenaaicenesieeicntathanubiacteneden 23 Gl bal Licenses arcs cctacascecctaccsanssnacctacstevaxstadnensuccevesacesauaceuneieen caddcsaunpancncanetessntaneubaasoccesanuanseetuneeasase 23 Editions of License Tracker i s sciccesssiesisssstsscesccsnsssansscnesedeeuecsassoceseascennecntcedcccascontesatecesscesdecsecereners 24 Server DataBase Edition a scscssxaccectseccsivcedctnasieseiciicxactaatinnseceteaceacsavanienentcesekstndaisasesctacdexdcsectbesens 24 Pile DataBase Edition ssasciseccsecvcinsssiassteecincuaswitacansecsiavedeawisasstecietiuedeiasiwadseasiweneiesswiiadaeteccateveusieeeens 24 Limited Editi M se seseccicnsacecestecncsetsnviersnsudsenuexcnsanauecasea tater tsecuancseuensiwtsarsee
20. company com user3 company com user4 company com user4 company com user4 company com userS company com userS company com user6 company com user7 company com user8 company com user9 company com 29 of 117 613 555 1111 613 555 1111 613 555 1111 613 555 1111 613 555 1111 613 555 1111 613 555 1111 613 555 1111 403 555 1111 403 555 1111 403 555 1111 613 555 1111 613 555 1111 403 555 1111 403 555 1111 613 555 1111 613 555 1111 User Manual ll License Tracker maximizing value by understanding usage www licensetracker ca License Tracker Inc Choosing the primary key results in the following compressed tree view Figure 4 Initial compressed tree view icense cker Us File Admin Fiter Reports Charts History Help Note the sign in front of each primary field Click on the sign to expand the rest of the information the sign then changes to a sign Figure 5 Expanding the tree 613 555 1111 613 555 1111 613 555 1111 403 555 1111 403 555 1111 403 555 1111 613 555 1111 613 555 1111 613 555 1111 403 555 1111 613 555 1111 403 555 1111 613 555 1111 403 555 1111 User Manual 30 of 117 Version3 2 www licensetracker ca all License Tracker License Tracker Inc QJ renting value by understanaing see The use of the Group By option can be extended even more Figure 6 Extended use of the
21. how the menu items function Purpose of this Document on page 9 describes how to use the License Tracker Manual outlines the most recent updates to the application from previous software versions and identifies the contact numbers for License Tracker support Fundamental Concepts on page 12 explains the fundamental concepts you need to understand to make the best use of License Tracker Starting License Tracker on page 25 describes how to install and start up the License Tracker application and how to assign preferences default parameters Producing License Tracker Reports on page 27 describes how to produce individual reports with License Tracker Producing License Tracker Charts on page 75 describes how to produce individual charts with License Tracker The Web Tracker Module on page 105 outlines the purpose and function of Web Tracker and describes how to produce additional comprehensive displays of multiple License Tracker reports 11 of 117 User Manual wf License Tracker www licensetracker ca WwW maximizing value by understanding usage License Tracker Inc Fundamental Concepts This section provides an overview of the fundamental concepts that must be understood to use the License Tracker toolset License Tracker analyzes a variety of software usage log formats generated by most high value software packages These log files are typically generated by license managers used to contr
22. ignored NOTE The last six columns in the license model file refer to rental fees annual monthly weekly daily and hourly rates and minimum duration The mode indicates which rental model should be used by License Tracker If you do not use rental licenses then leave these columns blank in your file Budget Models The budget model is a simple ASCII csv file It is a simple list of the budgeted rental costs per month in an organization if your organization does not have software rental arrangements with any of your software vendors then you will not need to create or use budget models Version 3 2 21 of 117 User Manual tll License Tracker www licensetracker ca WwW maximizing value by understanding usage License Tracker Inc Multiple budget models can be created for specific views of the software usage data A typical example is a budget model for each budgeting unit in a corporation or for rental budgets for specific software vendors NOTE Budget models are associated with content scopes and will not be considered in any analyses until such an association is created A single budget model may be associated with multiple content scopes For more information please speak with your License Tracker adminitrator A budget model must contain the following headings on the first line of the ACII csv file Year The year of the data Month The actual calendar month name Amount The money allotted to license usage f
23. license usage and cost consequences The report shows features with unused licenses at the top and features where demand exceeded owned licenses levels at the bottom The report is sorted based on a calculation of license use called Value where items of the same value are ordered based on the number of denials It displays information under the following headings Feature Name The name of an individual feature that is the application name License Count The number of purchased licenses NOTE When zero is in this column all licenses of this feature are rented none are owned User Manual 72 of 117 Version 3 2 www licensetracker ca ll License Tracker License Tracker Inc RJ eximia value by understanding usage Peak Usage The maximum number of licenses used for each feature over the time span specified in your Select the parameters for a filter dialog under Filter gt Set Filter Peak Usage License Count The number of licenses where usage exceeded the purchased limits and the cost of the license became a rental classification Denials The number of requests that were denied to users because the existing licenses where already checked out Value License overage multiplied by average license cost from License Model A negative number indicates that a license is under used and that you own more licenses than you are using in the specified date range A positive number indicates that a license is overused re
24. name that is the userID found in the license server log files UserName is the only required heading in a user model First Name The real first name of the user Last Name The real last name of the user Email Address The user s e mail address Phone Number The user s phone number Comment 1 Date A comment about the user Comment 2 A comment about the user User Manual 16 of 117 Version3 2 www licensetracker ca call License Tracker License Tracker Inc RSP eximia value ty understanding usoge Date The date from which the user attributes specified in this row are valid Other headings may be added to the model by an administrator These are treated as category names by License Tracker For example Category_1 Category_n Categories also known as group types correspond to extra administrator defined columns in the user model Category names usually correspond to something significant to the organization tracking license use Examples included in the sample user model file are D Location Division and Role Each cell in a category column is an attribute also know as a group that can be used to further refine categorization For example the category Location might be subdivided with the D attributes Calgary Houston and Denver A sample user model is shipped with License Tracker The sample contains all of the headings from the d
25. new license is required for each new version of the License Tracker software If you do not have a valid license License Tracker will start in Limited Edition mode License not for this release Problem If the License Tracker reports an invalid license problem when the software is started after an update follow this procedure TASK 1 Reinstall the license dat file received from License Tracker as part of the upgrade process Make sure that you have copied the correct license dat file to the conf direc tory STEP RESULT If the problem persists go to the next step 2 Reinstall the software update as described in How to Install License Tracker on page 25 STEP RESULT If the problem persists go to the next step 3 Contact License Tracker support Contact information is listed under Support and Contact Information on page 116 User Manual 26 of 117 Version 3 2 www licensetracker ca ll License Tracker License Tracker Inc RJ eximia value by understanding usege Producing License Tracker Reports This section guides you through the procedures that create and display spreadsheet like reports in License Tracker PREREQUISITE This section assumes that you already understand the fundamental concepts of License Tracker If you are not familiar with License Tracker then go to Fundamental Concepts on page 12 PREREQUISITE This section also assumes that you have opened a database and hav
26. of the second chart changes to reflect the new point in time as well as all points in between RESULT In the resulting initial chart The red line indicates the time varying concurrent user count The blue line indicates the number of licenses owned as specified in the License Model e The green dots indicates the occurrence of denials The green line indicates the effective peak determined by rounding down a certain percentage of the actual peaks In the second chart e The time in the heading corresponds to the location of the vertical line in the first chart Version 3 2 93 of 117 User Manual ttl License Tracker www licensetracker ca Ww maximizing value by understanding usage Li cense Tracker In c e The colored bars indicate users connected at that time the length of a bar corresponds to the length of the session while a red color indicates a long session and a green color a short session The two charts can be resized to accommodate larger amounts of data Figure 47 Concurrent Use Analysis Chart L LicenseTracker Concurrent Use Analysis Fie Admin Fiter Reports Charts History Help license0021 E icense0021 E Soft Limit D Effective Peak Concurrent Use 2005 07 12 07 32 55 license0021 2005 07 12 07 32 55 Jul 19 Jul 26 Aug 2 EE 191 1 hrs M0021 user0047 cherokee 28 3 hrs Mense0021 user0004 outback 9 1 hrs Change In Usage Chart What is the Change
27. understanding usoge 4 Select the date range of the report ADDITIONAL INFORMATION For more information about setting a date range go to Date Range for Reports and Charts on page 35 5 Select the license s you want to include in the report 6 Click OK to generate the Denial Detailed Report RESULT A table appears with information under the following headings User Name The computer login name userID of the user who was denied access to a license Feature Name Name of the feature that could not be accessed by a user Host The name of the user s computer Date The date and time a user was denied access to a license True Denial Whether or not the denial was a true denial or for some other reason Reason Displays the reason why access to a license was denied to a user For example the license accessed limits were reached the server was down or the user did not have permission that particular license NOTE These explanations come from the log files They are not generated by License Tracker They may be clear or hard to understand depending on the license software generating the logs NOTE The initial view of the report may be expanded by selecting parameters in the Group By widget and clicking on the sign in front of the selected group parameters Version 3 2 53 of 117 User Manual cil License Tracker www licensetracker ca maximizing value by understanding usage License Tracker Inc
28. users had a license for specific features in use for longer than a specified time limit Normal cycles of use for a license This refers to the productivity cycle ofa license For example you may think that a license requires only a few hours for proper use and may find that most users require more time than you originally estimated for that specific license This affects how you purchase licenses and allocate hours to a project user Power users of a license This refers to those people who use a software product for long periods of time because they are the experts users or because of work load or other project requirements These people work more continuous hours than the average user without being abusive to the license Users that abuse a license This refers to users that monopolize a license for long periods of time to ensure the availability of that license for their specific needs and in so doing prevent other users from gaining access to a specific feature For example a user that accesses the software and stays logged in for days or weeks would fall into this category How to Generate the Long Session Report To create this report TASK 1 Click on Reports gt Long Sessions to open a Long Sessions Report parameter dialog 2 Click Filter to open the Set the Filter Parameters dialog review your values or set new ones and activate the Use Filter button with a check mark The Filter button should have a check mark in it
29. when you want to use the parameters from the Set the Filter Parameters dialog and should be empty when you do not want any data filtering For more information about setting parameters in this dialog go to Filter Parameters for Reports and Charts on page 32 Click OK to close the Set the Filters Parameter dialog and return to the Long Sessions Report dialog User Manual 56 of 117 Version3 2 www licensetracker ca call License Tracker License Tracker Inc RSP eximia value ty understanding usoge 3 Select Users and Licenses These windows list the computer UserIDs and licenses available in your License Tracker database In each window use your mouse with the SHIFT or CONTROL keys to select individual items or click Select All to highlight the entire window 4 Enter the Minimum session duration hours Double click in the text field and enter a number that acts as a marker any session lengths greater than this number are displayed in your report 5 Click OK to immediate produce the Long Sessions Report RESULT The Long Session report contains information under the following headings Feature Lists the selected features in alphabetical order User Lists the userIDs associated with the long sessions Items are sorted alphabetically first by feature name and then by userID Start Date Identifies the start date and time that a specified user accessed a license for the specified feature These values are first arranged
30. 06 Data Sources Report What is the Data Sources Report The Data Sources report is a table that describes the table ID of the data imported the names of the datafiles imported the server e vendors appearing in the data e original format of the data the date the data was imported Version 3 2 39 of 117 User Manual ill License Tracker www licensetracker ca WwW maximizing value by understanding usage License Tracker Inc the start and end date of the sessions recorded in the data the number of sessions read from the data file and the number of sessions actually loaded in the database How to Generate the Data Sources Report TASK 1 To create this report click on Reports gt Data Sources RESULT A table appears with information under the following headings ID Data File Last Name e E mail Address Server Vendor Format Import Date Start Date End Date Sessions Read Sessions Loaded Users Report What is the Users Report The Users Report is a table that describes the users listed in your License Tracker database User Manual 40 of 117 Version 3 2 www licensetracker ca all License Tracker License Tracker Inc REI renting value by derstanding see How to Generate the Users Report TASK 1 To create this report click on Reports gt Users RESULT A table appears displaying the content of the User Model see User
31. 2005 Jun 2005 Jul 2005 Aug 2005 Sep 2005 Oct 2005 Nov 2005 Dec j 2006 Jan 3 license0020 license0021 22 33 248 42 285 45 231 42 131 48 license0022 gt license0024 license002S license0026 license0027 license0028 eee Denial Detailed Report This section describes a denial detailed report and how to generate it What is the Denial Detailed Report The denial detailed report is a table that displays which users were denied access to a license for the specified feature or features when they were denied and which host they were using at the time How to Generate the Denial Detailed Report TASK 1 To create this License Tracker report click on Reports gt Denial Detailed to open the Denial Detailed Report dialog 2 Click Filter to open the Select the Filter Parameters dialog review your values or set new ones and activate the Use Filter button with a check mark ADDITIONAL INFORMATION The Filter button should have a check mark in it when you want to use the parameters from the Set the Filter Parameters dialog and should be empty when you do not want any data filtering For more information about setting parameters in this dialog go to Filter Parameters for Reports and Charts on page 32 3 Click OK to return to the Denial Detailed Report parameters dialog User Manual 52 of 117 Version3 2 www licensetracker ca ll License Tracker License Tracker Inc RJ eximia value by
32. 3 Lastname3 Lastname4 Lastname4 Lastname4 user1 company com user1 company com user2 company com user2 company com user2 company com user2 company com user3 company com user3 company com user4 company com user4 company com user4 company com user0006 2001 05 27 user0007 2001 05 27 user0008 2001 05 27 user0009 2001 05 27 Firstname5 Firstname6 Firstname7 Firstname8 Firstname9 Lastname5 Lastname6 Lastname7 Lastname8 Lastname9 user6 company com user7 company com user8 company com user9 company com userS company com _ 613 555 1111 613 555 1111 613 555 1111 613 555 1111 613 555 1111 613 555 1111 613 555 1111 613 555 1111 403 555 1111 403 555 1111 403 613 555 1111 403 555 1111 403 555 1111 613 555 1111 613 555 1111 This initial view can be modified by selecting a primary key from the Group By dropdown list Figure 3 Choose a primary key LicenseTracker Users Report mX Version 3 2 Fie Admin Fiter Reports Charts History Help 2001 05 27 2005 05 27 2001 05 27 2001 05 27 2001 05 27 2001 05 27 Firstname1 Firstname1 Firstname2 Firstname2 Firstname2 Firstname2 Firstname3 Firstname3 Firstname4 Firstname4 Firstname4 FirstnameS FirstnameS Firstname6 Firstname7 Firstname Firstname user1 company com user1 company com user2 company com user2 company com user2 company com user2 company com user3
33. 47 What is the Budget Report iccicccececcses reer ieee ieee 47 How to Generate the Budget Report ccsssseccessseeeeeesseeeeeeseeneceessseeneeseseeeeeeenseneeeenseeees 47 General Usage Reports sic sniceciscesdecitcestescecncctee startet aeaaaee aeaeaie aa aana aeaaea aa aanak asied E aaaea nakani 47 Conc rrent Use Report nsscwisisescccacescteceececseciasesceseesnxsencetasaneseceerassasneencencanannccceseusnecesceeacestaranee 48 What is the Concurrent Use Report ecccsssseeeeeseeeeeeeeeseeeeeesneeeeeseeseeeeeseseeneeeeseseeeeess 48 How to Generate the Concurrent Use Report ssssssssssnunnsnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn na 48 Tabula Report i cassisininescastecacststsnandasenssiccsnatassacuesncsasncisnsnscnscxcersnstandasaacatecndndnadiassndsiesdareseiaemaiines 50 What is the Tabular Report snssnnnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn nnmnnn nnna 50 How to Generate the Tabular Report cccceseeeeesseeeeeesenneeeeeeseeeeeeneeeneeeesseeeeeeseeneeneeeees 50 Denial Detailed Report a iscsscasesdscestcsesanisennnsssecccnanscancaseensiieacatardaneninsaataversaiunnenst secitasnnsnsausennecnaan 52 User Manual 2 of 117 Version 3 2 www licensetracker ca all License Tracker License Tracker Inc Wd revsiizing value by undersan What is the Denial Detailed Report cccsesseeeeeeeeeeeeeeeeeeeeesseneeeeeeeeeeeeeneeeeeeeeeneeeeaees 52 How to Generate the Deni
34. 8 14 33 13 0 02 0 user0008 2005 07 26 07 48 33 2005 07 26 17 03 02 9 24 0 user0008 2005 09 01 14 16 31 2005 09 01 16 38 36 2 37 0 user0008 2005 09 06 10 15 27 2005 09 06 10 27 27 0 20 0 2 licensed006 user0004 2005 05 04 16 06 08 2005 05 04 16 20 47 0 24 0 user0004 2005 05 05 07 17 03 2005 05 05 09 34 53 2 30 0 user0004 2005 05 05 09 35 17 2005 05 05 10 25 29 0 84 0 user0009 2005 05 06 14 01 17 2005 05 06 14 25 30 0 40 0 user0004 2005 06 08 15 31 10 2005 06 08 15 35 01 0 06 0 user0004 2005 06 08 15 35 14 2005 06 08 16 20 01 0 75 0 nanan OON4 OOF 07 20 AAEE IAE OI I AAEE nos a a Financial Reports The License Tracker reports that display financial information about license usage include e Group Splits Report displays the break down of license usage by a group Summary Invoice Report summarizes the number of rental license s and indicates the total cost per license over a specified time period pay per use data e Detailed Invoice Report displays detailed information about license usage over time License Model Efficiency Report displays peak license usage and cost consequences For the Group Splits Report and the License Model Efficiency Report you simply click on the menu item and License Tracker immediately displays the resulting data in table format For the menu items Summary Invoice Report and Detailed Invoice Report License Tracker requires that you fill in a dialog before producing the report in ta
35. B References to the License Tracker application the Web Tracker module the Auto Tracker module the Auto Tracker Alerts module and the License Tracker Manualare displayed in italics In the sections that follow references to the License Tracker application the Web Tracker module the Auto Tracker module and the Auto Tracker Alerts module are shortened to License Tracker Web Tracker Auto Tracker and Auto Tracker Alerts respectively Clickable links such as cross references and Internet addresses are in blue font Critically important information that affects the proper functioning of the software or the report generated is prefaced by the word IMPORTANT For example IMPORTANT An example of IMPORTANT information Clarifications and reminders are generally prefaced by the word NOTE For example NOTE An example of a note or clarification Graphic changes between minor releases are marked as UPDATED New user interface elements are marked as NEW Graphic changes between the last minor release and a new major release are not flagged in any way User input generally on the command line or in a dialog is in Courier font For example This is text entered in a dialog or the command line Menu Items and Dialogs The pull down menus and dialogs in the License Tracker screen follow these conventions User Manual Menu items that are Followed by dots for example Reports open a dialog where you enter informa tion Fol
36. For more information on filtering see Filter Parameters for Reports and Charts on page 32 3 Define a time interval in the Start Date and End Date text fields using the procedures described under the heading Date Range for Reports and Charts on page 35 4 In the Licenses window click on the license name s that you want to chart For multiple selections use the mouse with the SHIFT and CONTROL keys ADDITIONAL INFORMATION License selections only impact the actual component the budget displayed is for all licenses regardless of your selection 5 Click OK to close the dialog and open a computation window that calculates the parameters and displays the chart Version 3 2 103 of 117 User Manual tll License Tracker www licensetracker ca License Tracker Inc wJ maximizing value by understanding usage RESULT Figure 54 PPU Summary Chart LicenseTracker Budget Chart File Admin Filter Reports Charts History Help Pay Per Use Summary Budget vs Actual Actua Monthly Amount 07 2005 08 2005 Cumulative Budget Total 100 000 00 Cumulative Actual Total 96 250 00 User Manual 104 of 117 Version3 2 www licensetracker ca ll License Tracker License Tracker Inc RJ eximia value by understanding usege The Web Tracker Module This chapter describes the Web Tracker module which complements the License Tracker application and offers different ways to display License Tracker reports an
37. Group By option 2001 05 27 Firstname6 Lastname6 user6 company com 403 555 1111 2001 05 27 Firstname13 Lastname13 useri3 company com 403 555 1111 2001 05 27 Firstname15 LastnamelS user1S company com 403 555 1111 You can change the tree structure by grabbing a heading and dragging it to a new position in the Group By line up Figure 7 Changing the tree structure 1 2001 05 27 Firstname6 Lastname6 user6 company com 403 555 1111 2001 05 27 Firstname13 Lastname1l3 useri3 company com 403 555 1111 2001 05 27 fFirstnamelS LastnamelS userl1S company com 403 555 1111 Version 3 2 31 of 117 User Manual ttl License Tracker www licensetracker ca Ww maximizing value by understanding usage Li cense Tracker In c The resulting tree structure is shown below Figure 8 Changing the tree structure 2 d LicenseTracker Users Report SAX Fie Admin Fiter Reports Charts History Help Group By Div_i PEO O Division Office Date User Name First Name j Last Name Email Address Phone Number j Comment 1 Commen Calgary 2001 05 27 gt user0013 gt user0015 Ottawa lt None gt v a user0006 Firstname6 Lastname6 user6 company com 403 555 1111 Firstname13 Lastname1i3 useri3 company com 403 555 1111 Firstname15 LastnamelS useri5 company com 403 555 1111 user0019 user0026 user0027 lv Filter Parameters for Re
38. Petrel Usage Report IBM LUM Basic Report Jum License Tracker ASCII lta Enhanced Flex Debug enh Content Scopes The concept of scopes is fundamental to getting the most value from License Tracker and Web Tracker From a technical point of view a content scope is simply a view into the database It allows administrators to specify exactly the data that should be extracted and analyzed to produce reports and charts In License Tracker a content scope is a fairly coarse definition of a subset of the whole database Administrators define scopes for end users Typically a content scope will be used to provide the end user access to all of license information for a particular location Houston or Calgary a management unit Division 1 Division 2 or a particular vendor Vendor A Vendor B or some combination of categories and attributes for users and features Defining a set of content scopes users will want to use has a significant impact on the load that will be placed on a server database If every end user has access to a useful content scope then every report generated will require searching a dataset much smaller than the whole database Once an end user selects a predefined content scope that best applies to them the data can be further refined by the end user with filters Report Scopes Report scopes are used to specify the contents for a set of Web Tracker reports They are used primarily as a control mechanism when
39. R Fie Admin Filter Reports Charts History Help Project Name Total Use Hours 0 UserCount Peak 80 06 6 65 I p 0 43 Totals 100 00 Figure 30 Project Splits Report Time Method LicenseTracker Project Splits Time Method File Admin Filter Reports Charts History Help Feature alue pi p2 p3 p4 Total E tokeni E 36027 40 B Totals E 36027 40 28842 52 2394 96 4635 40 154 51 0 00 E Totals 80 06 6 65 12 87 0 43 0 00 Version 3 2 67 of 117 User Manual ttl License Tracker www licensetracker ca WwW maximizing value by understanding usage Li cense Tracker In c Figure 31 Project Splits Report User Method License Tracker Project Splits User Method MEAR Fie Admin Filter Reports Charts History Help Feature alue pl p2 p3 p4 Total E token1 36027 40 5 Totals gt 36027 40 9006 85 9006 85 9006 85 9006 85 5 Totals 100 00 25 00 25 00 Peak Method License Tracker Project Splits Peak Method BAR Fie Admin Filter Reports Charts History Help Group By Feature _ value lt Colum v Feature alue pi p2 p3 Sl tokent 36027 40 Figure 32 Project Splits Report S Totals E 36027 40 18594 79 3486 52 6973 04 6973 04 B Totals 100 00 9 68 Summary Invoice Report This section describes the Summary Invoice Report and ho
40. Sessions Length Chart cccccssseeeceesseeeeeeseeeeeeseseeneeseseeneeseeseeeeeenseseeeeesseeeees 98 How to Generate the Sessions Length Chart cccssseeeeeseeneeeeeeeeeeeeeneeeneeeeeseeneeeesenneeeeeees 98 Group Use Chatt ci sc cach cca es wees cde eee 99 What is the Group Use Chart cisccesicascs sexesssiccccssceseicexanteesrceasaxecaniaccceteataieiasesnanetasancnenendascties 99 How to Generate the Group Use Chart csccccssseeeceeseeeeeeesenneeeeeeseneeeenseeneeeesseneeeeeseneneeeeees 99 Denial Density Chart sssissiscscsescccescciceiacassceseneaccuceusessessecansescctaancesetensancnseneasveesssceeectesanauneeteaneceanncns 100 What is the Denial Density Chart sssciicscicnsiescciccsnscccssavencecscesnenceseccnncecesacunnuueesnaseenacnnacemeanane 100 How to Generate the Denial Density Chart nssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nanna 100 Feature Unavailability Chart snsssnnnenunnnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn nnmnnn nnmnnn 101 What is the Feature Unavailability Chart ccccccsseeesseneeeeeeeeeeeeeeneeeneesesseeeeeeeseneeneeeeees 101 How to Generate the Feature Unavailability Chart cccsssseecesesseeeeeeeeeeeeeeeeeeeeeenseeeeeeeas 102 Pay per Use PPU Summary Chart siscvcccnsccicisdcceresccsiceceneycatuswsncedettetunaniierceiateeewindscecdenmnacenaeee 103 Witt ts the PPU Chart ccscecicesiccecicsscsciceseesecsnttennencssatensnnensses
41. al Detailed Report ccccseeeceeseeeeeeeeseeeeeeeeseneeeeeeeeeeeeeneeeees 52 Denial Summary Report ascesscscccesettesscccenccussiecnscedeciacscateednncceustedaanuedehacantecnuinccse ieastaceetenacsoataeean 54 What is the Denial Summary Report saanssssunsnnunnnnnnnnnnnnnunnnnnnnnnnnnnnnnnnnunnnnnnnnnnnnnnnn nnmnnn nnn 54 How to Generate the Denial Summary Report ccssseeceeeeeeeeeeeseeeeeeesenneeeeeeseneeneneeeee 54 Long Session Report sardines sed ae cece aaka RaRa anaapa 56 What is the Long Session Report cssseeccesssseeeeessseeeeeeeseeeeeessenneeeeeseneeeeenssneeeeseseeneess 56 How to Generate the Long Session Report cccsesseccceeeeeeeeeeeeeeeeeeeeeeeeeeeseneeeeeeseneeneneeeees 56 ilaretan FRG OUTS iscsi si staa es cdaisiseitd cca danas E edd esate eden 58 Group Splits FRG OE access a ccc crcecs ceteatacsvccessnciisvens nc nenectatd entatbenaeaeaunececsbazaasnenbaceaereseueseeneicetseises 58 What is a Group Splits Report nisicsccccsicscesectaccccssacscececesncecesneansaes cencestenn snencencsaccceccaenscoces 59 How to Generate a Group Splits Report ccccceceseeeeeeeeseneeeeeeeeeeeeeeneeeneeeesneeeeeeeseneeneeeees 60 Proj ct Splits Report scicassiciicesteceietccce ences siacatinneniecidateed ncenentacantuoletacanteadibuansebaaastceeieiaceebacaees 63 What is a project Spits report anssssnnesnnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn nnmnnn nnna 63 S mmary Report ssssssiiirrisnsd
42. alues or set new ones and activate the Use Filter button with a check mark ADDITIONAL INFORMATION The Filter button should have a check mark in it when you want to use the parameters from the Select the Filter Parameters dialog and should be empty when you do not want any data filtering For more information about setting parameters in this dialog go to Filter Parameters for Reports and Charts on page 32 3 Define a time interval in the Start Date and End Date text fields using the procedures described under the heading Date Range for Reports and Charts on page 35 4 Select one or more license names from the list ADDITIONAL INFORMATION License Tracker informs you when you select a license that was not used during the specified time range 5 Click OK to produce the Feature Use Summary report RESULT A table appears with information under the following headings Vendor The name of the Vendor associated with the feature Feature Name Lists individual feature names as they appear in the log files Count Lists the number of purchased licenses Peak Use Maximum number of licenses concurrently in use for this feature over the time span specified in your Select the parameters for a filter dialog Effective Peak Shows the maximum number of licenses concurrently in use when rounding down peak values as specified by the effective peak threshold parameter in the user preferences Users The number of dis
43. an option that identifies your chart data All includes all users selected in the dialog Highest includes users with the highest usage hours Lowest includes the users with the lowest usage hours ADDITIONAL INFORMATION This option determines which subset of the selected users are displayed on the chart Version 3 2 83 of 117 User Manual ttl License Tracker www licensetracker ca ee License Tracker Inc 6 Inthe Users window click on the name s you want in your chart using the mouse with the SHIFT or CONTROL keys 7 Click OK to close the dialog RESULT Depending on which option you selected tabular or pie you will get one of the following charts Figure 40 Users Chart tabular User Manual 84 of 117 Version3 2 www licensetracker ca ll License Tracker License Tracker Inc RJ rtnting value by understanaing se Figure 41 Users Chart pie H LicenseTracker Users Chart i I Oleg File Admin Fiter Reports Charts History Help Features Chart What is the Features Chart The Features Chart displays either total usage in hours maximum concurrent users or number of distinct users for multiple features over a specified time period License Tracker allows you to sort the license names and rank your display from the highest or lowest values How to Generate the Features Chart To create this chart in License Tracker Version 3 2 85 of 117 User Manual tll License Tracker w
44. anennncseeinsnatenesiaacsesevensicennteanavcs 103 How to Generate the PPU Chart s ecccsssseeeeeesseeeeeeseeeneessneeneeseseneeseesseeeeeesssneeeeeeseeneeeess 103 The Web Tracker Module sae cciciice snnsiinusiiwicianaiadicinaansantiviedeananansdannsabniipinadatisisada vehanssusnncsacdieacsasaaoeaass 105 Accessing the Web Tracker module s eesececeeeensesneneeeeeseensnseeeeneneeseeesssenenneneeseeeeenenanaoae 105 How to Access the Web Tracker module sss ecccceseeeeeeeeseeeeeeeseneeeeeeeseeeeensseneeeeeeseeneeeese 105 Generating Web Tracker reports cccssseeeeeesesneeeeenseeneeeeseneeeeessneeeeeseneeseenseaeeeenseneeeeensneaeeess 106 How to Generate License Tracker Reports With Web Tracker 1cccssseeeeeeeetteeeeeenteeees 106 Viewing Web Tracker Reports suvscscicissstescccceczidesncsenacseeceatencasiendstendaaeaesieeneidenentesnestenctseena nian 108 FR NG scan ncaa ta nae ceca nr nda estan nana sina nee enlendan dicate snneeataeeaeinenin easiness 109 User Manual 4 of 117 Version3 2 www licensetracker ca ull License Tracker License Tracker Inc WwW maximizing value by understanding usage Features aoaaa edecdceceseaccuceuceccceccs stuns suanec deuce couedee decd elacscivusesuccsaruscsscausianl s antudsucteceeurceces 110 USES sevceceseicncvetedecesass savvecaaiel Gvivcdeasetevateouexeaenven on svetedusaagstedasvedeuiencuivetasebasiiuasiedesaebostensdavienaned 111 LET ge ame Pen A A Oe e
45. are Filter Parameters for Charts Chart filters allow you to specify the data that will appear in a chart How to set Filter Parameters for Charts In License Tracker there are two dialogs that allows you to refine the data that you display in a chart Version 3 2 77 of 117 User Manual ill License Tracker www licensetracker ca QE voxiniing value by understanding usage License Tracker Inc TASK 1 Set data filters in the Set the Filter Parameters dialog and then click the Use Filter button to activate them with a check mark ADDITIONAL INFORMATION To deactivate the filters simply click on the button again to remove the check mark and License Tracker will use all of the data in your database For more information go to Filter Parameters for Reports and Charts on page 32 There are two ways to access this dialog a Click Admin gt Set Filter or b Press the Filter button in any chart dialog Figure 37 Specifying Filters in the Set Filter Parameters Dialog Select data Select the filter parameters Select the users and features to consider in reports and charts from each tab Users Features Hosts Servers Dates Vendor Category Attribute cense0029 F Vendor 2 Nendor unknown vendor_1 Vendor vendor _3 vendor _4 User Manual 78 of 117 Version3 2 License Tracker www licensetracker ca ll LA maximizing value by understanding usage License Tracker Inc 2 Youca
46. at dialog was not activated i e no check mark then from the session statistics that is the log files in your License Tracker database To further limit the time interval displayed in your chart fill in the fields for Start Date and End Date using one of the following procedures TASK 1 Double click on the text field values in Start Date and End Date and type in new ones using the format YYYY MM DD year month day or 2 Open the calendar by clicking the square button beside the text field Then a Select the year and month from small pull down menus and then click on the actual calendar day b The calendar will close automatically after you click on the day ADDITIONAL INFORMATION You can close the calendar by clicking the square button with the X in the upper right corner RESULT The new date displays automatically in the field ADDITIONAL INFORMATION If the calendar is shadowed and is not accessible then you have selected a date when no data exists in your License Tracker database At this point you must choose another date when data exists or import more data to cover the time you need for the chart RESULT The Start and End Dates set by you will be used to filter the data used for this particular chart or report Setting the Chart Format to Pie or Bar What is the Format for Charts License Tracker allows you to choose where applicable between bar charts and pie charts to best represent your dataset
47. ate Concurrent Count The rented license number for example if four licenses for the feature were owned and the session which started at Start Date raised the concurrent use count to six then this interval would be for rented license 2 How to Generate the Detailed Invoice Report To create this report TASK 1 Click Reports gt Detailed Invoice to open the Invoice Detail Report dialog 2 Click Filter to open the Set the Filter Parameters dialog review your values or set new ones and activate the Use Filter button with a check mark The Filter button should have a check mark in it when you want to use the parameters from the Set the Filter Parameters dialog and should be empty when you do not want any data filtering For more information about setting parameters in this dialog go to Filter Parameters for Reports and Charts on page 32 3 Define a time interval in the Start Date and End Date text fields using the procedures described under the heading Date Range for Reports and Charts on page 35 4 Identify the license name s that you want to display and use to calculate statistics in the report You can select more than one name in the list ADDITIONAL INFORMATION Use the SHIFT or CONTROL keys to select individual license names or press the Select All button to use all license names in your report 5 Click OK RESULT Version 3 2 71 of 117 User Manual will License Tracker Ww maximizing valu
48. ature Average Week Chart What is the Feature Average Week Chart The Feature Average Week Chart shows a graph of the average concurrent users as a function of the hour of the day and day of the week This graph can be used to determine if there are patterns to when this feature is used How to Generate the Feature Average Week Chart To create this chart in License Tracker TASK 1 Click Charts gt Feature Average Week to open a chart dialog 2 Click Filter to open the Set the Filter Parameters dialog review your values or set new ones and activate the Use Filter button with a check mark The Use Filter button in the chart dialog should have a check mark in it when you want to use the parameters from the Set the Filter Parameters dialog and should be empty when you do not want any data filtering For more information about setting parameters in this dialog go to Setting Filter Parameters for Charts on page 77 3 Define a time interval in the Start Date and End Date text fields using the procedures described under the heading Setting the Date Range for Charts on page 79 4 In the Features window click on one license name that you want to chart 5 Click OK to close the dialog and create the chart RESULT In the resulting chart the red line shows the average number of users using a feature concurrently throughout an average day and day of the week User Manual 90 of 117 Version3 2 www licensetracker ca
49. aximizing value by understanding usage License Tracker Inc Groups In the user report click on a Group to open a display of two tables that identify the license usage and user usage for that group Click on an item in the license table under License Name to display a License Report or click on an item in the user table under UserName to display the corresponding User Report Click on E mail to send e mail to the user NOTE Within these displays you can click on any of the charts to view an enlarged version of the chart The Web Tracker menu item Groups displays a table for each category in the user model Each table information under the following headings Group Users Licenses Hours Each item listed in the table under the heading Group is cross referenced to a display relating to group usage information Click on a group name to display the tables that identify license usage and user usage for that group User Manual Click on an item in the license table under the heading License to display a Web Tracker License Report Within this report you can access a User Report and a Groups Report by selecting items in the respective tables Click on an item in the user table under the heading User to display a Web Tracker page User Report Within this report you can access a License Report by selecting an item in the table NOTE Within these displays you can click on any of the charts to view an enlarged version of the chart
50. ays information about the long term usage of a license by distinct users For the menu items Denial Detailed and the Denial Summary you simply click on the menu item and License Tracker immediately displays the resulting data in table format For the menu items Concurrent Use Tabular and Long Sessions License Tracker requires that you fill in a dialog before producing the report in table format Concurrent Use Report This section describes the concurrent use report and how to generate it What is the Concurrent Use Report The concurrent use report is a table that identifies which users were on what machines using a specific feature during a certain time period How to Generate the Concurrent Use Report To create this License Tracker report TASK 1 Click Reports gt Concurrent Use to open a report dialog User Manual 48 of 117 Version3 2 www licensetracker ca ll License Tracker License Tracker Inc WwW maximizing value by understanding usage 2 Click Filter to open the Select the Filter Parameters dialog review your values or set new ones and activate the Use Filter button with a check mark ADDITIONAL INFORMATION The Filter button should have a check mark in it when you want to use the parameters from the Set the Filter Parameters dialog and should be empty when you do not want any data filtering For more information about setting parameters in this dialog go to Filter Parameters for Rep
51. ble format NOTE Financial reports ignore any user specifications in the Set the Filter Parameter dialog as all users must be considered for accurate calculations Group Splits Report This section describes the Group Splits Report and how to generate it User Manual 58 of 117 Version 3 2 www licensetracker ca call License Tracker License Tracker Inc RSP eximia value ty understanding usoge What is a Group Splits Report The Group Splits Report is a table that displays the break down of software usage between selected groups in a specific user category The feature and group names are determined by you and selected in the Set Filter Parameters dialog accessed under Filter gt Set Filter Many of the calculations in the group split reports are based on the concept of the value of a software feature The total value or cost of a software license is also computed from the license model This number under the Value heading in the report is the total maintenance cost rental costs e over the period of the report The value each group has consumed for each license is computed as V Value group time total time There are four types of Group Split Reports Summary Report The Summary Report provides the percentage breakdown of software usage between the specified groups each displayed as a unique row in the table for four different calculation methods each displayed with a column in the table
52. ccetineceseccecsessetacasececeteaiteuek sandeteeamcsaceevennascotevvaneneacnncececanncntcess 83 How to Generate the Users Chart sisscccccccnsscccencescwtccsnsscenencisnuncessndanecansantensicanesmenienesncenceenentaemunn 83 Version 3 2 3 of 117 User Manual tll License Tracker www licensetracker ca QI resinizing value by understanding usage License Tracker Inc GROUT CRU asics cca ee cece cence Staessen Eras RaR EEEE 85 What is the Features Chart a cissecccsiccas ce ccceatetnneis see ccnteictbeeteskuset cas iene cee cee beeccatbnin tessa scecneeasabeces 85 How to Generate the Features Chart ssccccncsccccnccccetccsnssctdercennsecesnntsswccnsantesnenesnwseeensncemeaeeessasinen 85 License Usage Level Chart cscisccnssscsnccscwsscsnneecesacnsncetesanceeesncatnecimssuneeexsaacceueiausacenvensnesebensuateeieansueene 88 What is the License Usage Level Chart ccccssseeeesseeeeeessneneeeesseeeeeeeeseeeeensesneeeeseseeaees 88 How to Generate the License Usage Level Chart eccssseeneeeeeseeeeeneeeeeeeeeneeneeeeseeeeneeeees 89 Feature Average Week Chart xiceccscccccscecccscscececcanceacih cccascuas scasnucceuasceccentaacctecisaccnatessdateacceeancsenneecate 90 What is the Feature Average Week Chart ccccssseeeseeeeeeeeeseeeeeesseneeeeneeeeaseneeeeeeeeeneeeeaees 90 How to Generate the Feature Average Week Chart annsssunnnnunnnnnnnnnnnnnnnnnnunnnnnnnnnnnnnnnnnnnnnnn nna 90 Conc rrent Use Ghart s r ireeiinnauds iniaa sain
53. chart All includes all features selected in the dialog Highest includes users with the highest values Lowest includes the users with the lowest usage hours 7 Inthe Features window select the license name s that you want to chart using the mouse with the SHIFT and CONTROL keys 8 Click OK to close the dialog and open a computation window that calculates the parameters and then displays the chart User Manual 86 of 117 Version3 2 wif License Tracker ww maximizing value by understanding usage www licensetracker ca License Tracker Inc RESULT Features Chart tabular Figure 42 User Manual 87 of 117 Version 3 2 ttl License Tracker www licensetracker ca WwW maximizing value by understanding usage Li cense Tracker In c Figure 43 Features Chart pie H LicenseTracker Features Chart File Admin Fiter Reports Charts History Help Features License Usage Level Chart What is the License Usage Level Chart The License Usage Level Chart shows the total time on the Y axis in hours that there were N concurrent licenses in use the numbers on the X axis for a particular license This chart can be used to determine if concurrent licenses really are needed for a particular license The more the Nth license is used the more confident you can be that at least N licenses are needed User Manual 88 of 117 Version3 2 www licensetracker ca call License
54. cker ca WwW maximizing value by understanding usage License Tracker Inc Legal Notifications This section details various legal notifications Trademarks IBM LUM Flexlm License Tracker MySQL Oracle Petrel Novell Reprise Windows Solaris Linux MS Access and Sentinel are product names that are mentioned for identification purposes only and are trademarks of their respective owners Copyright Copyright 2005 2006 2007 2008 2009 License Tracker Inc All rights reserved No part of this document may be reproduced stored in an information retrieval system translated or retransmitted in any form or by any means electronic or mechanical including photocopying and recording without prior written permission from the copyright owner License Tracker Inc See www licensetracker ca for current contact information User Manual 8 of 117 Version3 2 www licensetracker ca call License Tracker License Tracker Inc RSP eximia value by understanding usoge About this Document This section describes this manual Purpose of this Document The purpose of the License Tracker User Manual is to explain the License Tracker application clearly and effectively so you can use it to produce reports and analyze your license usage data This document also describes the procedures for using the Web Tracker module This module helps you streamline the process of building and displaying compre
55. cnaannsaeddassaccaceassensantuaneaeses 75 PES OUU Charts asct2iceccacpec snc cccsnacccccnecncndceectacetos cacuadaninsadsasccessncncetacnancdecesacheacetesacedesacueuctacsdnceetcsaactacanea 75 Th Charts Menu 2s nd cc asec akc cece eed deca cetaceans 75 Setting Filter Parameters for Charts cccsssseeeceseseeeeeeseeeeeeeeeseeeeeesseeneesesseeeeenseeneeeeeeseneeees 77 What are Filter Parameters for Charts ccsssseecssseeeeessseeeeeeesseeeeeenseeeeeeesesneeeeesseeeeees 77 How to set Filter Parameters for Charts c ccsseeessseeeeeeeseeneeeeeeeneeeeeseeeeeeeseseeeeeeesenneneeeees 77 Setting the Date Range for Charts c secccssseeeeeesseeeeeseeeeeeeesseeneeeeseeeeeseseseeeeenseeneeeeenseeeaees 79 What is the Date Range for Charts ssccccssssseeeesseeeeeeseeeeeeeessneeeeeenseeeeeeseeneeeeseseneeess 79 How to set the Date Range for Charts cccccsseecsseeeeeeeseneeeeeeseeeeeeneeeeeeeasseeeeeeeseneeneeeees 79 Setting the Chart Format to Pie or Bar cssssecccsssseeeeessseeeeeeeseeeeeesseeneeseeseeeesesesneeeeseneneess 80 What is the Format for Charts sicatcceciicectciesssctecccstsct cteciadeciccascceanesicncecessaceceesesstetoegssseell 80 How to set the Format for Charts to Pie or Bar ecccsesseeeeeeeseeeeeneeeeeeeeeneeeeeeeneeneneeeees 81 Users Chart ices cess sce aenneren tha ceed aeaaee aaea the camnucasiaa aetemeannedee naammnssebaecmiuedes 83 Whiat Is the Users Chart sjecoccscssc
56. d chart Level of use table and chart Session length table and chart Groups table and groups pie chart Individual group table and pie chart and Long sessions and resulting denials report This Web Tracker page allows you to do the following Click on a user name in the user table to display a corresponding User Report This report contains a license table where you can select a license name that opens a License Report Click on a group name in the group table to display a corresponding Group Report This report contains a license usage table and a user usage table from which you can access corresponding reports NOTE Within these displays you can click on any of the charts to view an enlarged version of the chart Users The Web Tracker menu item Users displays a table containing user information under the following headings UserID login name Name Phone E mail Hours Each item listed under the column headings UserID is cross referenced to a display of information about the specified user or group Click on UserID to open a User Report that contains information about the user a table of license usage for that user and a corresponding usage pie chart as well as a long session report You can access further information by clicking on an item in the column under License to display the corresponding License Report Version 3 2 111 of 117 User Manual ttl License Tracker www licensetracker ca WwW m
57. d monitor software usage In Web Tracker a single request can generate several License Tracker reports and charts packaged together in a comprehensive montage presentation for web viewing browsing and analysis A Web Tracker display facilitates inter report navigation and enhances your understanding of the usage patterns NOTE This chapter requires that you already understand the fundamental concepts of License Tracker and know how to work within a computer screen to fill in text fields make selections from a list in a window and use buttons to display and select information If you are not familiar with the principles of operation behind License Tracker and are also not familiar with how to use buttons text fields and dialogs within the application then go to Fundamental Concepts on page 12 Auto Tracker a second module is a stand alone tool which enables automatic creation of Web Tracker reports It is documented in the License Tracker Administration Manual Auto TrackerAlerts a third module is a stand alone tool which enables automatic creation of e mail alerts sent to designated recipients whenever a particular condition is matched in the log files It is documented in the License Tracker Administration Manual Accessing the Web Tracker module This section tells you how to access Web Tracker and Web Tracker reports How to Access the Web Tracker module To display Web Tracker follow this procedure TASK 1 Click on
58. data captured from logfiles that can be used to refine a query for example Business Unit and Role associated with userIDs or to control a computation for example a false denial threshold e Add information to data captured from logfiles that enhances understanding of the raw data in reports for example what is the first name last name and telephone number for each userID All of these models are managed by the License Tracker administrator They are important because they determine to a large extent what can appear in a License Tracker report Creating a License Tracker database usually involves collecting and assembling information in a user model feature model license models and budget models as well as importing the log files that will provide the basic data for the License Tracker reports and charts Strictly speaking only the log files are required before generating reports but most organizations will want to access the reports based on information captured in the user model feature model license models and budget models The models can be prepared in other tools and imported as comma separated value CSV files or created and modified with the License Tracker editors The user model feature model license model and budget model files can be edited from within License Tracker this is the normal way of editing these files However csv files can be built using other tools and then imported into License Tracker This capabi
59. ded Type The format of the logfile Vendor The name of the vendor whose usage data was in the file Import Date The date the file was loaded into the License Tracker database User Manual 18 of 117 Version3 2 www licensetracker ca call License Tracker License Tracker Inc RSP eximia value by understanding usoge Start Date First date in the log file End Date Last date in the log file Sessions Read Number of sessions read from the file Sessions Loaded Number of sessions actually loaded may have been filtered out due to date length etc Server Name of the license server that this log file came from Other headings may be added to the model by an administrator These are treated as category names by License Tracker For example Category_1 Category_n Categories correspond to extra administrator defined columns in the user model Each cell in a category column is an attribute that can be used to further refine categorization For example the category ServerLocation might be subdivided with the attributes Kuala Lumpur Calgary and London License Models The license model is a simple ASCII csv file It links feature names found in the log files to vendor names the number of licenses owned the ownership cost of licenses average purchase and maintenance cost per license and software rental details rental rates yearly monthly weekly daily or ho
60. diately display the related data NOTE Within these displays you can click on any of the charts to view an enlarged version of the chart Figure 56 The Web Tracker Menu User Manual Info cal Web Tracker Sharing the understanding Features Users Groups Analyses 108 of 117 Version3 2 www licensetracker ca call License Tracker License Tracker Inc RSP eximia value ty understanding usoge Home In the Web Tracker menu the menu item Home displays information about your database The information in this window is read only Database Information Contains database name and directory location and comments about the database Scope Provides details of the Content Scope that was used in generating this set of Web Tracker reports Data Sources Contains information about the log files that contained the usage data that was used in generating this set of Web Tracker reports Session Statistics Contains session information Date Range of data in your database Duration Range of session hours minimum maximum Number of Sessions Number of Licenses Number of Users and Number of Denials for license access Version 3 2 109 of 117 User Manual ttl License Tracker www licensetracker ca ia canal License Tracker Inc Figure 57 The Web Tracker Menu Home LicenseTracker Mozilla Firefox Fle Edt View History Bookmarks Tools Help E th L Fle i C fDocuments 20and 20Settings P
61. e Model RESULT A table appears displaying the content of the Feature Model see Feature Model on page 17 for the features conforming to your selected content scope NOTE The initial view of the report may be expanded by selecting parameters in the Group By widget and clicking on the sign in front of the selected group parameters Figure 15 Feature Model Report H LicenseTracker Feature Report Jo Fie Admin Fiter Reports Charts History Help Vendor Name Feature Name Sharing Strategy False Denial Threshold vendor_1 2 license0020 User 120 license0021 User 120 license0022 User 120 license0024 User 120 license0025 User 120 license0026 User 120 license0027 User 120 license0028 User 120 vendor_3 vendor_4 License Model Report What is the License Model Report The License Model Report is a table that displays the number and costs of licenses for the license model associated with the current content scope User Manual 42 of 117 Version3 2 www licensetracker ca ll License Tracker License Tracker Inc RJ eximia value by understanding usoge How to Generate the License Model Report TASK 1 To create this report click on Reports gt License Model RESULT A table appears displaying the content of the License Model see License Models on page 19 associated with your selected content scope NOTE The initial view of the report may be expanded by selecting param
62. e by understanding usage www licensetracker ca License Tracker Inc The Detailed Invoice Report appears NOTE The initial view of the report may be expanded by selecting parameters in the Group By widget and clicking on the sign in front of the selected group parameters Figure 34 Detailed Invoice Report LicenseTracker Invoice Report aax Fie Admin Fiter Reports Charts History Help Feature Start Date End Date Overlap Hrs Rented License license0002 2005 05 31 08 54 00 2005 05 31 10 54 44 2 0122 1 2005 06 02 08 09 23 2005 06 02 10 09 52 2 0081 1 2005 06 07 09 07 27 2005 06 07 11 08 30 2 0175 1 2005 06 08 08 11 21 2005 06 08 10 12 40 2 0219 1 2005 06 09 08 29 13 2005 06 09 10 29 44 2 0086 1 2005 06 17 08 29 12 2005 06 17 10 29 49 2 0103 1 2005 06 21 08 23 37 2005 06 21 09 01 14 0 6269 1 2005 07 11 09 11 29 2005 07 11 11 12 53 2 0233 1 2005 07 12 09 42 33 2005 07 12 11 28 27 1 7650 1 2005 07 18 08 24 30 2005 07 18 10 25 48 2 0217 1 2005 07 20 09 01 55 2005 07 20 09 54 28 0 8758 1 2005 08 04 09 04 03 2005 08 04 11 05 58 2 0319 1 2005 08 08 08 22 43 2005 08 08 10 23 39 2 0156 1 2005 08 09 08 25 02 2005 08 09 10 25 09 2 0019 1 2005 08 22 08 44 02 2005 08 22 10 45 27 2 0236 1 License Model Efficiency Report This section describes the License Model Efficiency Report and how to generate it What is the License Model Efficiency Report The License Model Efficiency Report is a table that displays peak
63. e number of licenses purchased owned not rented Product Cost The average cost to purchase a single license Maintenance Cost The average annual maintenance fee for a single purchased license Annual Cost The annual rental license fee Monthly Cost Monthly rental license fee Weekly Cost Weekly rental license fee Daily Cost Daily rental license fee User Manual 20 of 117 Version3 2 www licensetracker ca ll License Tracker License Tracker Inc RJ eximia value by understanding usoge Hourly Cost The hourly rental license fee If rental billing is by the second provide the hourly rate PerSecondRate x 3600 in this column Mode The type of rental mode The rental mode options are ANNUAL MONTHLY WEEKLY DAILY HOURLY HOURLY_CAPPED If total hourly rentals exceed monthly rental costs then a monthly rental is added and hourly rentals are recalculated superseded by HR_CAP_MON HR_CAP_MON If total hourly rentals for a single rented license exceed monthly rental costs then it is deemed to be rented for the month and hourly rentals are recalculated SECOND e SC_CAP_MON If billing by the second for a single license exceeds the monthly rate then the license is deemed to be rented by the month and by the second rentals are recalculated Minimum Duration This is minimum session length in seconds to be considered when calculating rentals costs All sessions shorter in duration will be
64. e selected a content scope The topics include About Reports on page 27 The Reports Menu on page 27 Filter Parameters for Reports and Charts on page 32 Date Range for Reports and Charts on page 35 Database Summary Reports on page 37 General Usage Reports on page 47 and Financial Reports on page 58 About Reports The following headings contain descriptions that help you identify the various License Tracker reports and define the report parameters The Reports Menu on page 27 Filter Parameters for Reports and Charts on page 32 Date Range for Reports and Charts on page 35 The Reports Menu License Tracker reports are listed under the Reports menu item and are clustered by type of report Version 3 2 Database Summary Reports on page 37 27 of 117 User Manual ttl License Tracker www licensetracker ca WwW maximizing value by understanding usage Li cense Tracker In c General Usage Reports on page 47 Financial Reports on page 58 and Web Tracker menu items are also listed under Reports Web Tracker generates reports that can be viewed in a web browser For more information see The Web Tracker Module on page 105 Figure 1 List of License Tracker Reports Reports Database Information Data Sources Users Feature Model Database License Model Summary Feature Use Summary Reports Groups Budget License Trac
65. e the dialog RESULT A computation window opens to show progress in calculating values for the chart When the computation is complete the window closes automatically The Sessions Chart for the selected feature appears Figure 49 Sessions Chart LicenseTracker Session Chart File Admin Fiter Reports Charts History Help license0021 First 3000 of 5230 sessions Jun Jul Version 3 2 97 of 117 User Manual maximizing value by understanding usage License Tracker Inc cil License Tracker www licensetracker ca Sessions Length Chart What is the Sessions Length Chart The Sessions Length Chart shows a count of how many sessions there were that lasted N hours for a particular license This histogram can be used to recognize patterns in how the users consume a particular license How to Generate the Sessions Length Chart To create this chart in License Tracker TASK 1 Click Charts gt Sessions Length to open a chart dialog 2 Click Filter to open the Set the Filter Parameters dialog review your values or set new ones and activate the Use Filter button with a check mark The Use Filter button in the chart dialog should have a check mark in it when you want to use the parameters from the Set the Filter Parameters dialog and should be empty when you do not want any data filtering For more information about setting parameters in this dialog go to Setting Filter Parameters for Charts on pa
66. e000S license0006 licenseO007 license0008 license0009 license0010 license0011 s license0012 M Detailed Invoice Report This section describes the Detailed Invoice Report and how to generate it What is the Detailed Invoice Report The Detailed Invoice Report is a table that displays detailed information about rented license usage over time The report displays the periods when rental licenses were used Note that this tracking tracks concurrent use levels and not specific sessions so that a single user session may start with a rented license because all owned licenses were in use at the time of checkout but complete with an owned license if other users sessions ended earlier dropping the concurrent use level below the number of owned licenses It displays information under the following headings User Manual 70 of 117 Version 3 2 www licensetracker ca call License Tracker License Tracker Inc RSP eximia value ty understanding usoge Feature The feature name s that this rented level interval measures Start Date The date and time at which this rented license interval started this is the time that a new user session of this feature began requiring a rented license End Date The date and time at which a user logged out causing the concurrent use level for the feature to drop below the specified level for this interval Overlap Hrs The number of hours between the Start Date and End D
67. eature is determined by the usage in the first period of time day week or month and is indicated by a colored line The bars for each feature and period represent increased and decreased usage relative to the base line The vertical axis represents hours of use The horizontal axis represents time Version 3 2 95 of 117 User Manual ttl License Tracker www licensetracker ca Ww maximizing value by understanding usage License Tracker Inc Figure 48 Change In Usage Chart LicenseTracker Change Use Chart Change in Usage B license0005 100000 0000 0 Sessions Chart What is the Sessions Chart The Sessions Chart displays the monthly breakdown of sessions for a particular feature In the resulting display The blue lines represent actual sessions The red lines represent long sessions User Manual 96 of 117 Version3 2 www licensetracker ca call License Tracker License Tracker Inc REP rexida value by understanding usoge How to Generate the Sessions Chart To create this chart in License Tracker TASK 1 Click Charts gt Sessions to open a chart dialog 2 Inthe chart dialog select the period over which to display sessions activity You can select e Adate range e A specific date All of the sessions in the database At End of Data 3 Select a specific feature to display ADDITIONAL INFORMATION Selecting more than one feature is not allowed 4 Click OK to clos
68. eb http www licensetracker ca General e mail sales licensetracker ca Support e mail support licensetracker ca User Manual 116 of 117 Version3 2 www licensetracker ca ll License Tracker License Tracker Inc RJ eximia value by understanding usage Page left blank on purpose Version 3 2 117 of 117 User Manual ill License Tracker www licensetracker ca WwW maximizing value by understanding usage License Tracker Inc User Manual 118 of 117 Version3 2
69. eb Tracker has created a folder to hold your reports that is identified with your database name and the word reports separated by a hyphen for example WItest reports This folder resides inside the same folder as your database Within this database name reports folder Web Tracker created two sub folders i e reports and common and an HTML file index htm 107 of 117 User Manual maximizing value by v A License Tracker Inc dl License Tracker www licensetracker ca The reports folder contains the data files HTML files that define the database name reports you just created in Web Tracker The common folder contains image files that are included the Web Tracker web pages The index htm file opens the Web Tracker home page for your database Web Tracker overwrites the index htm file every time you create reports using the same database name Viewing Web Tracker Reports To open Web Tracker and view License Tracker reports double click on the index htm file in the reports directory To display information in a Web Tracker page click on a menu item Home on page 109 Features on page 110 Users on page 111 Groups on page 112 and Analyses on page 113 NOTE Most Web Tracker reports are cross referenced so you can quickly interconnect with related information Cross references within these Web Tracker reports are in a highlighted font Click once on any of these items to imme
70. ed projects each displayed as a unique row in the table for four different calculation methods each displayed by a column in the table The calculation methods are Version 3 2 63 of 117 User Manual tll License Tracker www licensetracker ca WwW maximizing value by understanding usage License Tracker Inc Total Use the percentage of the total time for all selected features Hours The percentage of the total time weighted by the value of each feature User Count The percentage of numbers of unique users of each feature weighted by the value of the features Peak The maximum number of concurrent users in the project for each feature weighted by the value of the features The numbers in each cell of the table are calculated by considering the value the project has consumed for each feature where For Hours V Value ProjectTime TotalTime For User count V Value ProjectUsers TotalUsers For Peak V Value ProjectPeack TotalPeak The total value of each project for all licenses is the sum of the value consumed for each license This is called the Total Project Value TPV Adding all the values for all projects and all licenses gives the total value consumed by the organization This is called the Total Value TV The percent of value used by each project is the number TPV TV 100 Other Reports The other three Project Splits reports provide the detailed data behind the calcu
71. efault model and some category columns with attributes entered in the cells User models are most often generated by exporting information from an LDAP or other account management system to a CSV file Some modification of the headings may be required to make them match License Tracker user model requirements There is one user model per License Tracker database Feature Model The feature model is a simple ASCII csv file It specifiesfeatures or software packages found in the logfiles provided a vendor name e feature name license sharing strategy no sharing host user user host or vendor and a false denial threshold value Each of these items corresponds to a column that appears in the csv file and in the Feature Model window in License Tracker A sample feature model is shipped with License Tracker The sample contains all of the headings from the default model and some category columns with attributes entered in the cells Version 3 2 17 of 117 User Manual ttl License Tracker www licensetracker ca WwW maximizing value by understanding usage License Tracker Inc The sharing strategy specifies under what conditions License Tracker should deem multiple user sessions from the logfile are using the same license Most often computation intensive features have no sharing while interactive software frequently has usert host sharing same user at the same computer may have multiple sessions of the software usin
72. es aada amai aan iaaa iaeaea aa Saanaa i aaa adaa Kaai aaah asada ana iaaa 91 What is the Concurrent Use Chart eccccssseeeeeesseeeeeseseeeeeesseeneeseseeeeseenseeeeeneesneeeeneseneaees 91 How to Generate the Concurrent Use Chart ccsscccseseeeeeeseeneeeeeeseeeeeeneeeeeeeaeneeneeeesenneeeeeees 91 Concurrent Use Analysis Chart iciiicc ose sce cece steeeteted ee eae 92 What is the Concurrent Use Analysis Chart ccccsecccssseeeeesseeeeesseneeeeeeeeeeeeeneseeeeeeeneeeeaees 92 How to Generate the Concurrent Use Analysis Chart cs ecccesssseeeeeseeeeeeesseeeeeesseneeneeeees 93 Change In Usage Chart acsccecessccsscecsetecattesstecactacestencasseces snteasentaansee tanaateedexsasencenecterea tence esietsaneeaiens 94 What Is the Change In Usage Chart socicicsicsiccscecncccncasstetccensntccerestuneeenstunierscennececesaenucurensscedees 94 How to Generate the Change In Usage Chart cccssseeeeeeseeneeeeeeeneeeeeneeeeeeeeeneeneeeenenneeeeeees 95 Sessions Chaft case acces ceccecs cheats ec ect eat cadena tciccantecs czedataceendesnasenensicecs seaestatenesctaaieaexeuitasasaisiacan 96 What is the Sessions Chart accsccciteceee eres eee eee eee eee eect 96 How to Generate the Sessions Chart cccssecccessseeeeesseeeeeeeseeneeeeesseneeeeeseneeeeesseeeeeeeseneeeeeeees 97 Sessions Length Chart sexe weiiesscseeseatesctcasscnweticansceckeinpaccesadencncensccunaeceeiucdendpaniunceanecasneaamnauneciacsoniaads 98 What is the
73. eter 20F ournier Desktop LT_ P Gl LJ Online Banking dl if Web Tracker Sharing the understanding Info nuna Users Groups Analyses Database Information Location MYSQL _user It_ db2 localhost 3306 2007 10 17 imported Sessions on 2007 10 17 2007 10 17 imported Sessions on 2007 10 17 2007 10 17 Date range NONE 2007 10 17 Minimum Duration 1 2007 10 17 Limited to user model false DemoContentScope DemoLicenseModel DemoBudgetModel Unknown Vendor_A Vendor_B Div_1 Di _2 Div_3 Data Sources ID Data File Server Format Import Date Start Date End Date g LTIASCII 2007 10 17 2005 05 01 2005 09 19 1 nowScrubbed ia Format 12 57 11 38 09 25 12658 Features The Web Tracker menu item Features displays the main Features page containing two tables the Feature Use Summary report and the License Model report Each item listed under the column heading Feature Name in both of the tables is cross referenced to a Web Tracker page that displays information about the specified license Click on a feature name to open the Web Tracker page associated with the specified feature and display the following information License cost information and concurrent use chart User table and pie chart User Manual 110 of 117 Version 3 2 www licensetracker ca call License Tracker License Tracker Inc RSP eximia value by understanding usoge Average daily use table and chart Average weekly use an
74. eters in the Group By widget and clicking on the sign in front of the selected group parameters Figure 16 License Model Report H LicenseTracker License Model Report EEx Fie Admin Fiter Reports Charts History Help Group By lt None gt Vendor Name Product Cost _ Feature Name Date License Count Maintenance Cost Annual Cost Monthly Cost Weekly Cost Daily Cost vendor_1 10000 00 license0001 1969 12 31 1 1000 o o o o license0002 1969 12 31 1 1000 0 0 0 0 license0003 1969 12 31 1 1000 o o o 0 license0004 1969 12 31 1 1000 0 o 0 o license0005 1969 12 31 1 1000 o o o o license0006 1969 12 31 1 1000 o o o o license0007 1969 12 31 1 1000 o o o 0 license0008 1969 12 31 1 1000 o o o o license0009 1969 12 31 1 1000 0 0 0 0 license0010 1969 12 31 1 1000 o o o o vendor_2 25000 00 license0020 1969 12 31 1 2500 o o 0 0 license0021 1969 12 31 1 2500 o o Feature Use Summary Report What is the Feature Use Summary Report The Feature Use Summary report is a table that shows usage statistics for the features conforming to your content scope Version 3 2 43 of 117 User Manual tll License Tracker www licensetracker ca WwW maximizing value by understanding usage License Tracker Inc How to Generate the Feature Use Summary Report TASK 1 To create this report click on Reports gt Feature Use Summary 2 Click Filter to open the Select the Filter Parameters dialog review your v
75. g that group s metric for that feature Hours time in seconds UserCount number of distinct users Peak the maximum number of concurrent users of that feature in the group Total the sum of the Groupx columns Each cell under the group name headings represents the number of active users in that group for that license The numbers under the Value heading are the same as they are in the Time Splits Report and are calculated in the same way How to Generate a Group Splits Report To create this report TASK l 2 User Manual Click Reports gt Group Splits Select one of the options Summary Time Splits User Splits Peak Splits Select the groups you want to include in the report from the Group Selector dialog and click OK Click Filter to open the Set the Filter Parameters dialog review your values or set new ones and activate the Use Filter button with a check mark The Filter button should have a check mark in it when you want to use the parameters from the Set the Filter Parameters dialog and should be empty when you do not want any data filtering For more information about setting parameters in this dialog go to Filter Parameters for 60 of 117 Version 3 2 www licensetracker ca il License Tracker License Tracker Inc ee eee Reports and Charts on page 32 Click OK to close the Set the Filter Parameters dialog and return to the Group Selector dialog 5 Click OK to produce the report
76. g the same license Any sharing information provided in the license manager logfiles will override those specified in the feature model Removing denials caused by license server chains or high frequency failed requests can be particularly useful The false denial threshold is used to control this A duplicate denial same feature same user same host found within the threshold of another denial is deemed to be false also a denial for which a license is granted same feature same user same host within the threshold is also deemed false Other headings may be added to the model by an administrator These are treated as category names by License Tracker For example e Category_1 Category_n Categories correspond to extra administrator defined columns in the user model Category names usually correspond to something significant to the organization tracking license use The examples included in the sample feature model file is ApplicationType Each cell in a category column is an attribute that can be used to further refine categorization For example the category ApplicationType might be subdivided with the attributes finite element solver layout and reservoir modeller There is one feature model per License Tracker database Session Source Model The Session Source Model provides details of each log file imported into a License Tracker database It has default headings Name The name of the file loa
77. ge 77 3 Define a time interval in the Start Date and End Date text fields using the procedures described under the heading Setting the Date Range for Charts on page 79 4 Inthe Licenses window click on one license name that you want to chart 5 Click OK to close the dialog RESULT A computation window opens to show progress in calculating values for the chart When the computation is complete the window closes automatically The Sessions Length Chart for the selected license appears User Manual 98 of 117 Version3 2 www licensetracker ca call License Tracker License Tracker Inc RSP eximia value by understanding usage Figure 50 Sessions Length Chart LicenseTracker Session Length Chart File Admin Fiter Reports Charts History Help Session Length Chart license0021 3 g g Total Time Hours Session Length Hours Group Use Chart What is the Group Use Chart The Group Use Chart displays the number of users for each license In the resulting bar chart The height of the bar represents the number of users in the group e The red shading indicates the number of users in the group using a license Note that a pop up appears indicating the actual number of users as your cursor moves over the shaded part of a bar How to Generate the Group Use Chart To create this chart in License Tracker TASK 1 Click Charts gt Group Use to open a chart dialog 2 In the chart dialog selec
78. go to Opening an Existing Database p 34 2 There are two ways to display the reports a Click on the View Existing Reports button to view previously generated Web Tracker reports The Web Tracker Reports are displayed in a web browser and this procedure is complete b Click on the Compute Reports button to display the view Report Parameters dialog 3 Identify the reports you want to create in the Report Parameters dialog and click OK to start generating the output A processing dialog is displayed Selected reports have a check mark beside them As a default Web Tracker selects all reports To deselect a report simply click on it again to remove the check mark When you have a large database and have also selected many or all the report types in the Web Tracker dialog especially Long Sessions Reports the computation process can take several minutes even hours because of the volume of reports that are generated Assign your time accordingly and be prepared to wait For a description of the reports and charts that you can create go to Viewing Web Tracker Reports on page 108 For a description of the reports that you can select as Preferences go to Preferences for Web Tracker p 63 4 When you see the Task Complete message in the process dialog the report generation process is finished RESULT When the report generation is complete the following files and folders will have been generated Version 3 2 W
79. he Set the Filter Parameters dialog and should be empty when you do not want any data filtering For more information about setting parameters in this dialog go to Filter Parameters for Version 3 2 65 of 117 User Manual tll License Tracker www licensetracker ca WwW maximizing value by understanding usage License Tracker Inc Reports and Charts on page 32 Click OK to close the Set the Filter Parameters dialog and return to the Project Selector dialog 5 Click OK to produce the report RESULT A computation window appears on your screen It displays the progress of the calculations for the report When the calculation is complete the computation window disappears and the report is displayed EXAMPLE The four different types of Project Splits Reports are shown below NOTE The initial view of a report may be expanded by selecting parameters in the Project By widget and clicking on the sign in front of the selected project parameters NOTE The Peak Concurrent User Count cost splitting method is based on the average of the twenty highest daily peaks during the period This ensures that a single day aberration does not result in an excessive share of the costs for a single group or project User Manual 66 of 117 Version3 2 www licensetracker ca ll License Tracker License Tracker Inc RJ eximia value by understanding usoge Figure 29 Project Splits Report Summary License Tracker Project Splits Report DE
80. hensive usage reports A separate manual the License Tracker Administration Manual discusses the creation and maintenance of License Tracker databases model management scope management and automating License Tracker with AutoTracker Audience This document is intended for end users of License Tracker Generally end users need to generate reports that help them track the cost and usage of licensed software End user responsibilities at corporate and local level are varied but often include e maximizing the value of software assets e managing and forecasting software license usage reducing software maintenance costs optimizing software license agreements and administering fair departmental billing This document is not intended for administrators of the license usage data For more information on administration functions please see the License Tracker 3 2 Administration Manual End users who wish capture and use license information locally should also refer to the License Tracker 3 2 Administration Manual Conventions used in this Document This document follows these conventions Version 3 2 9 of 117 User Manual tll License Tracker www licensetracker ca WwW maximizing value by understanding usage License Tracker Inc Buttons and menu items are referenced in bold font for example File or displayed as a screen capture Menu paths are also displayed in bold font for example File gt Create File D
81. i cada ne anes anaana ede ened 8 MrademarKS isi ca icsneceheeccnneshenzaciecscansccbsincdesussutseectececenss andusdipunshindesisuescecevsusussdsnescisstetsvassunsnanteens 8 MOY TL ah eE E E bendy peeled anced E cdot ied E E 8 Aboul Mis DOCUMENT asics sch cs cecissetdactencrccetanasicassacentadncndunnianvuanadscnibecessanaseusiausecesistsustbesdiwclian 9 P rpose of this DOCUINGING ciisiepesceccisct ac cpacecaceecciadeccescaincanchdicesncennbaubeetacdutatceimaaneueenbiacdenaaatereeasinneowne 9 PRUIGIO INGO E E E Seenctecuctseuntseuseccueuecevacccsvacecsutecdesuscreecssccvesureusewectdact onctuss rosessvdeteresvecterses 9 Conventions used in this Document ecceeeeeeeeeeeeeeeeeeeeseeeeeeseeneeeeeeeneeseeeseeneeeeseseeeeesseeneeseeseees 9 Menu Items and Dialogs i iceiesisciisaseccencctsansisinndsteenisnsndaensds psncsiiadrenndudnesasvansinaneedonse tamniianetanesnesicnnd 10 Description Of Major Sections siccsscssesesiscsncestessassececessacuecneeannasnnsncteerasnnceeuereabdecssteeactensnenstecisennetens 11 F ndamental CONRCCONS s sisien anaa a aaa a 12 LOG FICS E E E A E E ET 12 8 olaia iele o o1 To Ea E E T TTT 13 FRE PVOUE SCO S cassie E T E E cece eee 13 UCU 5csici ccc sete E A T 14 aule 0 gt ae TT ee ee ee ee ere eee er eee ren tere T 14 User M del iscsi cians datsewca ca pepentadaaaaieceetaiesancaaatnceatecsstniaenn laventanatistateseseniedassteceasnaunesetletcaa teens 16 Feat re Model ascilecicenciicsennncesadencunsiweds in
82. iil License Tracker maximizing value by understanding usage User Manual Version 3 2 Document Status Preliminary Updated 10 18 09 ttl License Tracker www licensetracker ca Ww maximizing value by understanding usage License Tracker Inc Copyright Copyright 2004 2005 2006 2007 2008 2009 License Tracker Inc All rights reserved No part of this document may be reproduced stored in an information retrieval system translated or retransmitted in any form or by any means electronic or mechanical including photocopying and recording without prior written permission from the copyright owner License Tracker Inc www licensetracker ca Trademarks IBM LUM Flexlm License Tracker MySQL Oracle Petrel Novell Reprise Windows Solaris Linux MS Access and Sentinel are product names that are mentioned for identification purposes only and are trademarks of their respective owners User Manual ii of 117 Version3 2 www licensetracker ca ll License Tracker License Tracker Inc RJ eximia value by understanding usage Table of Contents TN i CINTA e a E A A A E T O AA 1 License Tracker 3 12 User Manual nsssssssnnnnnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn nnmnnn 7 Document HIStO Y sccsitns ssnisentcsnasnsnsecavadaanspeninesantenasndishannaiaues aaan airen sVe aKa aanhin naini edanean AEE Eisi 7 Legal NotificatiOnS siisii sinc cen cscs ecs c
83. ing usoge Database Summary Reports The License Tracker reports that display a summary of database information include Database Information Describes the data for your current content scope Data Sources Describes the data used to create your License Tracker database Users The users listed in your License Tracker database Feature Model The feature model for your License Tracker database License Model The licenses model for your License Tracker database Feature Use Summary A summary of usage of the licenses listed in your License Tracker database Groups Displays the total license usage by a group Budget Displays the monthly fees that define your annual license budget For all of these reports you simply click on the menu item and License Tracker immediately displays the resulting data in table format Database Information Report What is the Database Information Report The Database Information report contains three tables that describe what database you are connected to what content scope you have selected and its characteristics and some statistics about the data in database conforming to your content scope Version 3 2 37 of 117 User Manual tll License Tracker www licensetracker ca Ww maximizing value by understanding usage License Tracker Inc How to Generate a Database Information Report TASK 1 To create this report click on Reports gt Database Information RESULT A table appears
84. ingle database Enterprises making use of global licenses have complimentary access to the User Manual and the Administrator Manual access to all other support capabilities such as User Forum and regularly schedule webinars requires a separate support contract Version 3 2 23 of 117 User Manual tll License Tracker www licensetracker ca Ww maximizing value by understanding usage License Tracker Inc Editions of License Tracker This section describes the editions of License Tracker available for different data usage requirements Server DataBase Edition The Server DB Edition of License Tracker maintains its databases by interacting with a database server The two databases that are supported are Oracle 10 and MySQL 5 The database server and the License Tracker software may be running on the same machine or they may be running on separate machines A separate license is required for the database server The Server DB Edition may be used on all platforms supported by the Java Runtime Environment 1 5 i e Windows Solaris and Linux The Server DB Edition is appropriate for large organizations that need to analyze usage data measured in the 100 000s to 100 0000 000s of user sessions File DataBase Edition The File DB Edition of License Tracker maintains its databases in MS Access files The files are always created and used within the filesystem that is accessible from the user s computer A separate copy of MS Access is no
85. ity Chart appears Figure 53 Feature Unavailability Chart LicenseTracker Feature Unavailability Chart File Admin Filter Reports Charts History Help Feature Unavailability license0002 140 B license 0002 120 Time Unavailable min May 01 May 15 May 29 Jun 12 Jun 26 Jul 10 Jul 24 Aug 07 Aug 21 Sep 04 User Manual 102 of 117 Version3 2 www licensetracker ca call License Tracker License Tracker Inc RSP eximia value by understanding usoge Pay per Use PPU Summary Chart What is the PPU Chart The Pay Per Use Summary Chart PPU displays the monthly breakdown for the total year s budget not by license In the resulting display The green items represent the budgeted amounts The red items represent the actual expenditures The bar chart component displays the individual monthly amounts The line chart component displays the cumulative amounts How to Generate the PPU Chart To create this chart in License Tracker TASK 1 Click Charts gt PPU Summary to open a chart dialog 2 Click Filter to open the Set the Filter Parameters dialog review your values or set new ones and activate the Use Filter button with a check mark ADDITIONAL INFORMATION The Use Filter button in the chart dialog should have a check mark in it when you want to use the parameters from the Set the Filter Parameters dialog and should be empty when you do not want any data filtering
86. k in it How to Generate the Denial Summary Report TASK l To create these two reports click Reports gt Denial Summary Report to open the Denial Summary Report Parameters dialog Click Filter to open the Set the Filter Parameters dialog review your values or set new ones and activate the Use Filter button with a check mark The Filter button should have a check mark in it when you want to use the parameters from the Set the Filter Parameters dialog and should be empty when you do not want any data filtering For User Manual 54 of 117 Version 3 2 www licensetracker ca License Tracker Inc ill License Tracker Ww maximizing value by understanding usage more information about setting parameters in this dialog go to Filter Parameters for Reports and Charts on page 32 3 Define a time interval in the Start Date and End Date text fields using the procedures described under the heading Date Range for Reports and Charts on page 35 4 Select one or more license names from the list ADDITIONAL INFORMATION License Tracker informs you when you select a license that was not used during the specified time range 5 Click OK to produce the Denial Summary Report RESULT A table appears with two sets of information First set of three columns Displays a list of user names and identifies the number of times that each user was denied access to a license as numbers of true denials and false denial
87. ker Concurrent Use Reports Tabular General Denial Detailed Usage Denial Summary Reports Long Sessions Group Splits gt Summary Invoice Financial Detailed Invoice Reports License Model Efficiency WebTracker View Historic WebTracker Compute User Interface for Reports As of release 3 1 License Tracker introduced significant changes to the interaction between the end user and the data displayed in a report These changes the Tree view or Explorer view and the Group By widget are described below User Manual 28 of 117 Version3 2 www licensetracker ca License Tracker Inc Changing the presentation of a report with Tree View and Group By all License Tracker maximizing value by understanding usage Most License Tracker reports consist of tables of data As of release 3 1 the user can change how data is presented in these tables with the Group By widget at the top of the table When first displayed most reports look something like this Figure 2 Initial view of a License Tracker Report example LicenseTracker Users Report la ole File Admin Fiter Reports Charts History Help 2001 07 31 2006 05 01 2001 05 27 2001 06 27 27 Firstnamel Firstname Firstname2 Firstname2 Firstname2 Firstname2 Firstname3 Firstname3 Firstname4 Firstname4 Firstname4 Lastnamel Lastnamel Lastname2 Lastname2 Lastname2 Lastname2 Lastname
88. lations in the Summary Report These reports have a common format with columns Product the name of the feature Value the value for the product calculated as described above Project1 Projectn a column for each project containing that project s metric for that feature Hours time in seconds User Manual 64 of 117 Version3 2 www licensetracker ca all License Tracker License Tracker Inc RSP reciia value by understanding usoge UserCount number of distinct users Peak the maximum number of concurrent users of that feature in the project Total the sum of the Project columns Each cell under the project name headings represents the number of active users in that project for that license The numbers under the Value heading are the same as they are in the Summary Report and are calculated in the same way Refer to the Summary Report section for details How to Generate a Project Splits Report To create this report TASK 1 Click Reports gt Project Splits 2 Select one of the options ADDITIONAL INFORMATION Summary Time Splits User Splits Peak Splits 3 Select the Projects you want to include in the report from the Group Selector dialog and click OK 4 Click Filter to open the Set the Filter Parameters dialog review your values or set new ones and activate the Use Filter button with a check mark The Filter button should have a check mark in it when you want to use the parameters from t
89. license names in your report Click OK RESULT The Summary Invoice Report appears with information under the following headings Feature Lists the selected rental feature name s Annual Rentals Identifies the number of annual license rentals for this feature in the period Monthly Rentals Identifies the number of monthly license rentals for this feature in the period Daily Rentals Version 3 2 Identifies the number of daily license rentals for this feature in the period 69 of 117 User Manual tll License Tracker www licensetracker ca Ww maximizing value by understanding usage License Tracker Inc Hourly Rentals Identifies the number of hourly license rentals for this feature in the period Cost The amount of money due for license rentals for this feature This is the sum of the products of the number of rentals from the other columns multiplied by the rental rates as specified in the License Model NOTE The initial view of the report may be expanded by selecting parameters in the Group By widget and clicking on the sign in front of the selected group parameters Figure 33 Summary Invoice Report LicenseTracker Invoice Report EAX File Admin Fiter Reports Charts History Help Feature Hourly Rentals Annual Rentals Monthly Rentals Daily Rentals Cost 5 license0001 gt 0 00 0 0 o 0 00 5 license0002 gt 40 00 0 0 0 400 00 license0003 0 00 0 0 0 0 00 license0004 licens
90. lity may be useful when setting up reporting for large numbers of users and groups You can obtain the information for a model from a computer account management system by exporting a csv file containing the required information and then edit the file in a spreadsheet program to ensure the correct column order and headings You can also create a model file from an existing database using the export option for example File gt Export gt User Model Models created in one database can be exported for use in creating other databases in the future For more information please speak with your License Tracker adminitrator Version 3 2 15 of 117 User Manual tll License Tracker www licensetracker ca WwW maximizing value by understanding usage License Tracker Inc User Model The user model is a simple ASCII csv file It links a userID called a User Name found in the license usage data to a user s first name last name e mail address and phone number and two built in comment fields All of these fields in the user model provide information which is displayed in the header of the Web Tracker user reports There is only one user model per License Tracker database The default user model contains the following headings on the first line of the ASCII file These heading names are reserved and significant to License Tracker Heading order is not important in the model User Name The computer login
91. lowed by an arrow display a pull down menu with further options from which you select one item Without arrows or dots for example Users immediately display the selected item Check boxes are used as toggles to turn a parameters ON or OFF A parameter or filter is active when it contains a check mark Click in the box to place the check mark and click again in the box to deselect it 10 of 117 Version3 2 www licensetracker ca ll License Tracker License Tracker Inc RJ exmising value ty understanding usoge In dialogs there are areas that List items in a common category for example users or licenses These lists usually allow selection using the mouse and the SHIFT or CONTROL key To select a single item click on it To select items in sequence use the mouse and the SHIFT key To select items out of sequence use the mouse and the CONTROL key Display headings in a table format These usually require some type of data entry using a button located near the window for example ADD or direct input using the keyboard Text fields require a typed response or a button click To fill in directory location and filename fields for example User Model click on Browse Description of Major Sections The License Tracker Manual contains the following major sections Version 3 2 About this Document on page 9 describes the License Tracker application the components that define it the general screen layout and
92. lso define a subset of data but at a finer level of detail Filters are generally applied to data that has already been limited by a content scope defined by the administrator End users generally select a scope that best applies to their situation for example a location such as Calgary Within this content scope they can filter the data to define finer grained report criteria for example specific users groups vendors or features This combination of content scope and filter accomplish two objectives simultaneously 1 Filters allow end users complete freedom in defining exactly what information appears in their reports based on any criteria available in the data 2 Content scopes allow administrators to define commonly used views into the database End users can apply filters to the entire database if they wish If end users do this frequently it may indicate that there is a mismatch between the existing content scopes and end users reporting requirements The easiest way to determine what the problem is to talk to end users who apply filters to the entire database Models License Tracker makes extensive use of user e feature license User Manual 14 of 117 Version 3 2 www licensetracker ca call License Tracker License Tracker Inc RSP eximia value by understanding usoge e budget and session source models in its interaction with software usage databases These models either e Add attributes to
93. lution should be 1024 X 768 pixels or greater To install License Tracker TASK 1 Access the License Tracker web site www licensetracker ca and download the zip file onto your hard drive 2 Extract the following folders from the zip file into a License Tracker directory bin contains executable files extension jar a license file extension 1lic and a shortcut file conf this is where you install the license file extension dat data contains sample user license and budget models doc contains the files for the License Tracker User Manual and License Tracker Administration Manual with extension paf 3 Installthe license dat file in the conf folder This file was e mailed to you as part of the download process 4 To start License Tracker open the bin folder and double click on the License Tracker shortcut file Version 3 2 25 of 117 User Manual tll License Tracker www licensetracker ca Ww maximizing value by understanding usage License Tracker Inc Getting a Valid License Tracker License Part of the License Tracker download process is requesting a demonstration or regular license You should have received the appropriate license by e mail from licensetracker ca before installation If you did not receive an e mail with the appropriate license please contact sales licensetracker ca As of version 2 7 the License Tracker license is tied to the version number of the software A
94. mber of vental Noenses in each day invoice Summary Invoice Report This report shoves the total cost for rental tor all lioenres Budget Planning Analyses License x Group Total use for each license for each GROUP This shows the total use in houes for each Tota Use group Group Splits Report This rapor shows the percentage of use splits between groups or Group Splits Report business units This report is particularily useful for intemal departmental billing and budget allocations Budget vs Actual Report This report shows the difference bebveen the budget and the ae ee ae actual costs for the licenses License Remix Analyses License Model Efficiency This report shows which license have been rented and for how many times This rapon cam be used to determing the efficency ef your license rental model which licenses are used well and need to be purchased rather than rented License Effichency Report Click on any heading to display a pop up window containing relevant information License x Day Overage License 007 Oct 01200 7 Oct 022007 Oct 03 2007 Oct 042007 Oct 052007 Oct 062007 Oct 07 2007 Oct 08 200 7 Oct 09 2007 Oct 10 2007 Oct 11 Version 3 2 115 of 117 User Manual tll License Tracker www licensetracker ca Ww maximizing value by understanding usage License Tracker Inc Support and Contact Information Support is available directly from License Tracker Inc We can be reached at On the W
95. n indicate additional sorting parameters to further refine and organize your data in each chart dialog Different chart dialogs offer different parameters under the following categories Data Parameters user names license names or group names depending on the chart Usage Parameters high values low values or all values Time Parameters time range See See Date Range for Reports and Charts on page 35 Figure 38 Specifying Filters in the Chart Dialog Features Chart Enter Features Chart parameters is Type of Chart Total Hours Start Date 2005 05 01 End Date 2005 09 19 yyyy mm dd Sort by No Sort E ED ix Limit to All Entries g Features license0011 license0012 license0013 x Ca Eea Setting the Date Range for Charts What is the Date Range for Charts All chart dialogs allow you to specify a date range in the text fields labelled Start Date and End Date How to set the Date Range for Charts When you first open a chart dialog there is a time interval already specified in Start Date and End Date fields These dates are set by Version 3 2 79 of 117 User Manual tll License Tracker www licensetracker ca WwW maximizing value by understanding usage License Tracker Inc The date range specified in the Set Filter Parameters dialog accessed under Filter gt Set Filter that was activated with a check mark beside Use Filter or if th
96. nceenueseasvadeocseedewtseisueeenenees 24 Starting License Tracker siisiiciiscisiccsnccnsanaiansnsnacuasereiniasinnannncusnndsnatonnmliiiacnsekenininainmtiaumuexmmsiuns 25 Installing License Tracker ssnsesssesnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nunn nnnnnnnnn unnan nnna 25 How to Install License Tracker ssassesessnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn 25 Getting a Valid License Tracker License ccsssseecssseeeeesseeeeeseeeeneeeeeneeenaeensnneeeeessneneesessenaeseeees 26 License not for this release Problem ccssseeeeeseeeeeeeeeeeeeeeeseseeeeessseeeaeeseeeeeeeenseeeeeeeneeees 26 Producing License Tracker Reports siisii sanaan anaa aaa daiane 27 Abo t Reports sc sess cccessacweecesssccceeanenececasaneseeeacanssenenenaseuexansheseensaaeseeieeauinecavenaneceaananeecaaensunssnneteeeaanes 27 The Reports Menu sicacwesiseiscnciatassnesecicieanseicisadsnnasienccisatasnendevereeeatanaedieaiesnnieraennernaaieannaiees 27 Version 3 2 1 of 117 User Manual ill License Tracker www licensetracker ca QI rerinizing value by understanding usage License Tracker Inc User Interface for Reports aiscsvsceisccscs dante dteisterntceseaceentisitea dient stnetcionnaaenadeestadieddieneesenaiemntanns 28 Changing the presentation of a report with Tree View and Group By 0 29 Filter Parameters for Reports and Charts ccccseeeeesseeeeeeeseeee
97. neeeeseeeseeseeeeeeeenseeeeeseseneeneeeees 32 What are Filter Parameters for Reports and Charts cseeccessseeeeeeeseeeeeeneeeeeeeeeeeeeeeees 32 How to Change Filter Parameters for Reports and Charts cccssseeccsssseeeeeesesnneneeeees 32 Date Range for Reports and Charts ccccsssecccssssseeessseeneeessseneeseeesneeseeessneeeesseeeneeseseeaneeeeees 35 What is the Date Range for a Report or Chart ccccsseccssseeeeeeeseeeeeeeeseeeeeeneeeneeeenneeeeeees 35 How to set the Date Range for a Report ccccseseecceeseeeeeeeseeeeeeeseseeeeeeeeeneeeeenseeeeeenseenes 35 Database Summary Reports siisiaccctciccccscpcscccecccdacececctictee cates scesl eed ictiece seeded 37 Database Information Report scsiscccsssisecesereiscccescescsanetstnncanserssenssaasnesanesenaceessseresscseaaaieessenerncasens 37 What is the Database Information Report ccccesseeeeeseeeeeeesseneeeeeeeeeeeeeneeeeeeeeeseeeeaees 37 How to Generate a Database Information Report secccseeeeeeeseeeeeeesenseeeeeeeeeeeneneeeees 38 Data SOurces FP Ort T 39 What is the Data Sources Report ccccssseeeeesssseeeeeseeeeeeeesseeeeesseneeeseeeneeaeeesseeeeeeesseneeees 39 How to Generate the Data Sources Report cccessecccceeeeeeeeeeeeeeeeeeseeeeeeeseneeeeeeseneeneneeeees 40 UREA Lo a E T E 40 What is the Users Report nicccccscsccsscasscccecosssnecesseansstncancceuescansccesceseanennssenscetansnteccencaseceans 40 How to Generate the Users
98. o display a table of information under the following headings RESULT A table appears with information under the following headings Category Lists the various categories used to define user groups This name could also define a region or a department within a company Attribute Lists the various group names associated with each category Number of Users Lists the total number of users within a group NOTE The initial view of the report may be expanded by selecting parameters in the Group By widget and clicking on the sign in front of the selected group parameters Figure 18 Groups Report ei LicenseTracker Groups Report EAX Fie Admin Fiter Reports Charts History Help _Category Attribute Number of Users 5 Division 1 Div_i 17 Div_2 18 Div_3 20 Office 2 Calgary 26 Denver 2 Houston 3 Ottawa 23 Role 1 role_a 11 role_b 20 role_c 14 role_d 10 User Manual 46 of 117 Version 3 2 www licensetracker ca tll License Tracker License Tracker Inc w maximizing value by understanding usage Budget Report What is the Budget Report The budget report is a table that displays the monthly planned rental expenditures as defined in the budget model associated with the current content scope How to Generate the Budget Report TASK 1 To create this report click on Reports gt Budget RESULT A table appears displaying the content of the budget model associated with the selec
99. ol access to the software packages or in some cases they are directly generated by the software packages themselves License Tracker processes the supported logfiles and inserts the usage data into a License Tracker database Once the log information is captured in a database in a standard format License Tracker can analyze the data further and generate useful cost and license usage information This information captured in reports and charts can then be used for controlling and reviewing license usage and cost Users and administrators need to understand several key concepts to make effective use of the capabilities built into License Tracker These concepts include logfiles content scopes report scopes filters models administrator versus end users and server databases versus file databases Log Files Software license usage is recorded in log files session login and logout times denial of access server startup and other events on a continual basis License Tracker accepts log files in the following formats and uses them to create a license usage database Auto Tracker Loader also requires these formats and extensions Table 1 Table 1 Supported formats Format Extension FLEX m debug out Flex Raw Report RIF rif Sentinel LM sen Reprise rep Petrel SLOG pet User Manual 12 of 117 Version3 2 www licensetracker ca all License Tracker License Tracker Inc Sar eee Format Extension
100. or each month Types of Users All users have administrative privileges for file databases Users who do have administration privileges on the License Tracker database do have access to the Admin menu From License Tracker Admin menu administrators can import and delete software usage data create and manage user license budget and feature models and create and manage report scopes and content scopes for the organization Administrators can also use License Tracker as an end user themselves License Tracker administrator privileges are also required to configure and run the Auto Tracker modules User Manual 22 of 117 Version 3 2 www licensetracker ca call License Tracker License Tracker Inc RSP eximia value by understanding usoge Token Based Reporting Traditionally software vendors have used a feature based licensing system where the customer purchases or rents a certain number of per user licenses for each software feature provided by the vendor This model creates the situation where at certain stages of business activity one feature might run out of licenses while another does not creating a situation where the business must pay for more licenses of one feature while those of an already paid for feature are not used A token based licensing system differs from a feature based system in that instead of buying licenses for each user the business buys a certain number of tokens that go into a token pool
101. orts and Charts on page 32 3 Define a time interval in the Start Date and End Date text fields using the procedures described under the heading Date Range for Reports and Charts on page 35 4 Select one feature name from the list ADDITIONAL INFORMATION License Tracker informs you when you select a license that was not used during the specified time range 5 Click OK to produce the Concurrent Use Report RESULT A table appears with information under the following headings Date Lists specific dates and times at which the number of concurrent users for the specified feature changed Numbered columns The column numbers indicate the number of users accessing the same feature at the same time The items identify the user name and the host at the time NOTE The initial view of the report may be expanded by selecting parameters in the Group By widget and clicking on the sign in front of the selected group parameters Version 3 2 49 of 117 User Manual ill License Tracker W maximizing value by understanding usage Figure 20 Concurrent Use Report LicenseTracker Concurrent Use Report www licensetracker ca License Tracker Inc File Admin Fiter Reports Charts History Help Date 2005 05 02 07 36 32 2005 05 02 10 24 52 2005 05 02 15 20 30 2005 05 02 16 19 35 2005 05 02 16 23 21 2005 05 03 07 27 24 2005 05 03 08 40 45 2005 05 03 10 25 33 2005 05 03 11 35 29 2005 05 03 13
102. ossnoin nnana narnia an daana aena eiae cus acca daceccezeinatteaxecancqevedacetaceeseacueans 63 Other Rep riS eae cs tes cece anced ats eaaa aaiae eaaa aiea Ta Ahaaa adea kaia saN aranda SANA Eana aa aTa Eaa 64 How to Generate a Project Splits Report assssssnnnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn mnnn 65 Summary Invoice Report asssssnnnnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn n nnnnnn mnnn nnmnnn nnmn 68 What is the Summary Invoice Report ssssssnennnnnnnnnnnnnnnnnnnunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn nnna 69 How to Generate the Summary Invoice Report asssssnssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnne 69 Detailed Invoice Report s iisssiissiniissnsisassdntnniiinunausnei anana n eannan onea daana danian naana aranakan redia dan iiaeaa 70 What is the Detailed Invoice Report assssnensnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn nna 70 How to Generate the Detailed Invoice Report assssnnssnnnnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnne 71 License Model Efficiency Report ssssssnunnnnennnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nn nnnnnnnnnn nnmnnn 72 What is the License Model Efficiency Report ssaanssunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmnnn na 72 How to Generate the License Model Efficiency Report ccceeseecsssseeeeesseeeeeeees 73 Producing License Tracker Charis wisecscicieinesiadsineneecessssiestsnntcasissaan
103. ports and Charts What are Filter Parameters for Reports and Charts In License Tracker there are different dialogs that allow you to refine the data that you display in a report or chart How to Change Filter Parameters for Reports and Charts In License Tracker there are two ways to refine the data that you display in a report or chart the filter dialog and report specific parameter dialogs TASK l User Manual Set data filters in the Filter gt Set Filter gt Select the Filter Parameters dialog and then click the Use Filter button to activate them with a check mark ADDITIONAL INFORMATION To deactivate the filters simply click on the Use Filter button again to remove the check mark and License Tracker will use all of the data in your 32 of 117 Version3 2 www licensetracker ca ll License Tracker License Tracker Inc RJ eximia value by understanding usoge database For more information go to Filter Parameters for Reports and Charts on page 32 There are two ways to access this dialog a Click Filter gt Set Filter b Press the Filter button in any report dialog ADDITIONAL INFORMATION Not all reports display a dialog 2 Menu items under Reports and Charts that have dots in the name for example Tabular display a dialog that you must fill in before producing the report or chart a Different dialogs offer different parameters for your selection under the following categories Data paramete
104. quiring rentals and that you require more licenses to accommodate the usage demands in the specified date range Value is important for analyzing license usage cycles over time Monthly Rentals Refers to the number of monthly rentals for this feature in the period Hourly Rentals Refers to the number of hourly rentals for this feature in the period Total Cost Sum of all rental costs for this feature in the period How to Generate the License Model Efficiency Report TASK 1 To create this report in License Tracker click on Reports gt License Model Efficiency 2 Click Filter to open the Set the Filter Parameters dialog review your values or set new ones and activate the Use Filter button with a check mark The Filter button should have a check mark in it when you want to use the parameters from the Set the Filter Parameters dialog and should be empty when you do not want any data filtering For more information about setting parameters in this dialog go to Filter Parameters for Reports and Charts on page 32 Click OK to return to the Feature Efficiency Report dialog Version 3 2 73 of 117 User Manual ttl License Tracker www licensetracker ca WwW maximizing value by understanding usage Li cense Tracker In c 3 Define a time interval in the Start Date and End Date text fields using the procedures described under the heading Date Range for Reports and Charts on page 35 4 Identify the license name s tha
105. re ne eee ere eee eee er eee 112 E e E E E E E 113 Support and Contact Information Version 3 2 5 of 117 User Manual ill License Tracker www licensetracker ca WwW maximizing value by understanding usage License Tracker Inc User Manual 6 of 117 Version3 2 www licensetracker ca ll License Tracker License Tracker Inc RJ eximia value by understanding usoge License Tracker 3 2 User Manual This is the end user manual for License Tracker 3 2 Administration information is available in the License Tracker 3 2 Administration Manual Document History License Tracker 3 2 July 2009 Minor Release Introduction of Project Reporting pg 59 Introduction of Token Based Reporting pg 19 Introduction of Enhanced Debug Log enh pg 11 Introduction of attributes to Feature Model pg 12 Introduction of Global Licenses pg 18 Introduction of Project Reporting pg 18 Introduction of Session Source Models pg 13 License Tracker 3 1 August 2008 Minor release Introduction of time variable end user attributes Introduction of tree view and sort of data License Tracker 3 0 November 2007 Major release Introduction of centralized MySQL and Oracle databases and administration Administration capability removed from end users License Tracker 2 8 January 2007 Minor release Miscellaneous improvements to reports and charts Support for new log formats Version 3 2 7 of 117 User Manual tll License Tracker www licensetra
106. rocedures that create and display pie and bar charts in License Tracker PREREQUISITE This section assumes that you already understand the fundamental concepts of License Tracker If you are not familiar with License Tracker then go to Fundamental Concepts on page 12 About Charts This section contains information that help you identify the various License Tracker charts and procedures for setting general chart parameters The Charts Menu License Tracker charts are listed under the Charts menu They are User Chart Displays user names and the hours of feature usage over a specified time span Features Chart Displays feature names and one of three usage metrics hours number of distinct users maximum concurrent users over a specified time span Feature Usage Level Chart Displays the total number of hours of usage for each of the licenses of a selected feature over a specified time span Feature Average Week Chart Displays the average concurrent user levels for a specified feature over a specified time span Concurrent Use Chart Displays the usage over time for a single feature in terms of number of concurrent users Concurrent Use Analysis Displays an analysis over time for a single feature Change in Usage Displays the change in usage over time for a single feature in terms of total time Version 3 2 75 of 117 User Manual ttl License Tracker www licensetracker ca WwW maximizing value by understanding u
107. rs user names license names or group names depending on the report or chart Usage parameters total usage overage cost or concurrent usage Time parameters days months years session duration or time range b Click the Filter button at the bottom of the dialog to display the Select the Filter Parameters dialog then click the Use Filter button to activate the parameters you have selected 3 Menu items under Reports and Charts without dots in the name Groups for example immediately produce the requested report or chart without displaying a dialog In these situations you need to filter your data under Filter gt Set Filter 4 Select the tab of the parameter that you want to set for example Features see Figure below 5 Move the data that you want to use as a filter i e that you want to use in your report or chart to the column on the right using the arrow buttons in the center of the dialog 6 Similarly move the data that you do not want to use to the column on the left ADDITIONAL INFORMATION Please note that if all data is moved to the left hand side no filtering of this parameter will take place i e all data will be used in the report or chart 7 Click on OK Version 3 2 33 of 117 User Manual tll License Tracker www licensetracker ca ee License Tracker Inc EXAMPLE Figure 9 The Filter Parameter Dialog User Manual 34 of 117 Version3 2 www licensetracker ca Licen
108. s Second set of three columns Displays a list of feature names and identifies the number of times that access was denied to each feature as numbers of true denials and false denials NOTE The initial view of the report may be expanded by selecting parameters in the Group By widget and clicking on the sign in front of the selected group parameters Figure 23 Denial Summary Report LicenseTracker Denial Summary Report File Admin Fiter Reports Charts History Help Group By q lt None gt v gt User Name True Denials False Denials Feature Name True Denials False Denials user0001 2 0 license0003 1 0 user0002 1 0 license0005 1 0 user0003 2 0 license0006 1 0 user0004 5 0 license0008 6 0 user0006 2 0 license0010 5 0 user0008 19 0 license0011 1 0 user0009 6 0 license0021 10 0 user0010 2 0 license0022 6 0 user0011 3 0 license0026 6 0 user0014 4 1 license0029 49 0 user0015 3 0 license0031 4 0 user0018 3 0 license0032 67 0 user0019 1 0 license0035 2 0 user0021 1 0 license0038 1 0 user0023 13 0 0 0 user0024 11 0 0 0 user0025 2 0 0 0 user0026 1 0 0 0 Version 3 2 55 of 117 User Manual tll License Tracker www licensetracker ca Ww maximizing value by understanding usage License Tracker Inc Long Session Report This section describes the Long Session Report and how to generate it What is the Long Session Report The Long Session Report is a table that displays information about which
109. sage License Tracker Inc Session Chart Displays each session start and end times for a single feature over a specified time span Session Length Chart Displays a histogram depicting the lengths of all sessions for a single feature over a specified time span Group Use Chart Displays how many members of a specific group sharing the same attribute for a user category make use of specified features over a specified time span Denial Density Chart Displays the number of denials per specified time unit 1 hour 3 hours 1 2 day etc that occurred for a single feature over time Feature Unavailability Chart Displays when all owned licenses for a single feature were in use This shows times when denials would have happened Pay per Use PPU Summary Chart Displays an assessment of pay per use expenditures rentals comparing what was budgeted versus what was actually spent over a specified time span Both monthly and cumulative views are provided User Manual 76 of 117 Version3 2 www licensetracker ca ll License Tracker License Tracker Inc RJ eximia value by understanding usoge Figure 36 Charts Menu Charts History Help Users Features License Usage Level Feature Average Week Concurrent Use Concurrent Use Analysis Change in Usage Sessions Sessions Length Group Use Denial Density Feature Unavailability PPU Summary Setting Filter Parameters for Charts What
110. se Tracker Inc Figure 10 Refining Data in a Report Dialog Long Sessions ill License Tracker W maximizing value by understanding usage Enter Long Session Report parameters Users user0001 user0002 user0003 user0004 user0005 user0006 user0007 user0008 user0009 user0010 user0011 user0012 OOo x Minimum session duration hrs 0 0 Features license0001 license0002 license0003 license0004 license0005 license0006 license0007 license0008 license0009 license0010 license0011 license0012 ue ODL v Cancel Date Range for Reports and Charts What is the Date Range for a Report or Chart Only few report dialogs allow you to specify a date range in the text fields labelled Start Date and End Date directly in the report dialog They are the Concurrent Use Report on page 48 Summary Invoice Report on page 68 Detailed Invoice Report on page 70 Most other reports allow you to set the date range by selecting Filter gt Set Filter and editing the Select the Filter Parameters dialog How to set the Date Range for a Report When you first open one of these report dialogs there is a time interval already specified in these fields that originates from one of the following sources Version 3 2 35 of 117 User Manual ttl License Tracker www licensetracker ca WwW maximizing value by understanding usage Licen
111. se Tracker Inc e The date range specified in the Select the Filter Parameters dialog accessed under Filter gt Set Filter that was activated with a check mark beside Use Filter If Use Filter was not activated with a check mark the time interval is taken from the data range defined in your content scope TASK 1 To further limit the time interval displayed in your report fill in the fields for Start Date and End Date using one of the following procedures a Double click on the text field values and type in new ones using the format YYYY MM DD year month day or b Open the calendar by clicking the square button beside the text field Select the year and month from small pull down menus and then click on the actual calendar day Close the calendar by clicking the square button in the upper right corner The new date displays automatically in the field ADDITIONAL INFORMATION If the calendar is shadowed and is not accessible then you have selected a date when no data exists in your License Tracker database At this point you must choose another date when data exists or import more data to cover the time you need for the report EXAMPLE Figure 11 Setting a Report Time Span Select feature to use in report Start Date 2005 05 01 End Date 2005 09 19 2005 User Manual 36 of 117 Version3 2 www licensetracker ca call License Tracker License Tracker Inc RSP eximia value ty understand
112. t required The File DB Edition can only be used with Windows systems The File DB Edition is appropriate for organizations with small or moderate usage analysis volumes measured in the 10 000s to low 100 000s of user sessions Limited Edition The Limited Edition of License Tracker is a special version of the File DB Edition This is the default mode of License Tracker when started without a License Tracker license The Limited Edition restricts all databases to a maximum of 10 users and 15 software features In addition the Limited Edition does not provide access to the Auto Tracker capabilities The Limited Edition is appropriate for small organizations with very low software usage It may also be used for evaluation of the License Tracker product User Manual 24 of 117 Version3 2 www licensetracker ca ll License Tracker License Tracker Inc RJ eximia value ty understanding usege Starting License Tracker This section describes the basic procedures for starting up License Tracker and setting up your database Installing License Tracker License Tracker is easy to install just ensure that your system is sufficient for the application and follow the installation procedure How to Install License Tracker PREREQUISITE The minimum system requirements for running License Tracker are Windows XP operating system e 512 megabytes of RAM or higher Java run time environment version 1 5 or higher and e your screen reso
113. t the group 3 Click OK to close the dialog Version 3 2 99 of 117 User Manual ttl License Tracker www licensetracker ca WwW maximizing value by understanding usage License Tracker Inc RESULT The Group Use Chart for the selected group appears Figure 51 Group Use Chart lt i LicenseTracker Group Use Chart G a Xi Fie Admin Fiter Reports Charts History Help Group Use Division Div_1 Denial Density Chart What is the Denial Density Chart The denial density chart displays the number of denials found in the data for a particular license per unit time How to Generate the Denial Density Chart To create this chart in License Tracker TASK 1 Click Charts gt Denial Density to open a chart dialog User Manual 100 of 117 Version 3 2 www licensetracker ca ll License Tracker License Tracker Inc RJ eximia value by understanding usege 2 Inthe chart dialog select the following a The date range ADDITIONAL INFORMATION By default the dates selected are the start and end date for all records in the database matching the content model selected The date range can be adjusted in these date range fields b The level of detail ADDITIONAL INFORMATION The level of detail is the unit of time in which denials will be counted Options are 1 hour 2 hours 6 hours 12 hours one day and one week c A license of interest d Optionalstep Select Filter at the bottom left of the dialog
114. t you want to display and use to calculate statistics in the report You can select more than one name in the list ADDITIONAL INFORMATION Use the SHIFT or CONTROL keys to select individual license names or press the Select All button to use all license names in your report 5 Click OK RESULT A computation window opens to show the progress of the calculations When the calculations are complete the License Model Efficiency Report appears NOTE The initial view of the report may be expanded by selecting parameters in the Group By widget and clicking on the sign in front of the selected group parameters Figure 35 License Model Efficiency Report LicenseTracker License Model Efficiency Report BAX File Admin Filter Reports Charts History Help Group By Feature Name x Feature Name Hourly Rentals License Count Peak Usage Licence Overage Denials Value Monthly Rentals Total Cost license0001 0 00 if 1 0 1 o 10000 00 o 0 00 license0002 40 00 1 2 1 0 10000 00 0 400 00 license0003 0 00 1 0 1 2 10000 00 0 0 00 license0004 license0005 E license0006 license0007 license0008 license0009 license0010 license0011 M s gt User Manual 74 of 117 Version3 2 www licensetracker ca ll License Tracker License Tracker Inc RJ eximia value by understanding usoge Producing License Tracker Charts This section guides you through the p
115. ted content scope NOTE The initial view of the report may be expanded by selecting parameters in the Group By widget and clicking on the sign in front of the selected group parameters Figure 19 Budget Report LicenseTracker Budget Report aax Fie Admin Fiter Reports Charts History Help Group By _Year April August j January February j March May June July September October Ne 2005 150000 00 150000 00 150000 00 150000 00 150000 00 2006 gt 50 00 50 00 150000 00 150000 00 150000 00 150000 00 150000 00 i 50 00 50 00 50 00 50 00 50 00 50 00 50 00 50 00 2007 General Usage Reports The License Tracker reports that display general license usage include Version 3 2 47 of 117 User Manual wf License Tracker www licensetracker ca WwW maximizing value by understanding usage License Tracker Inc Concurrent Use Report Identifies which users were on what machines using a specific license during a certain time period Tabular Report Displays a spreadsheet defined by X and Y axes where you determine the data headings and also choose the information to display within the table Denial Detailed Report Displays license availability and identifies which users were refused access to a specific license on what date s Denial Summary Report Summarizes the number of denials for specific users and for specific licenses in two distinct tables Long Session Report Displ
116. tinct users of this feature User Manual 44 of 117 Version3 2 www licensetracker ca call License Tracker License Tracker Inc REP eximia value by understanding usoge Users Peak Use The average number of users per license Denials The number of denials for each feature Rental Cost The total cost of all rentals for each feature NOTE The initial view of the report may be expanded by selecting parameters in the Group By widget and clicking on the sign in front of the selected group parameters Figure 17 Feature Use Summary Report d LicenseTracker License Model Report EAX Fie Admin Fiter Reports Charts History Help Vendor Peak Use Effective Peak Users License Feature Name Count Users Denials Rental Cost 5 vendor_1 5 0 5 0 5 0 00 license0001 1 21 0 0 00 license0003 1 3 2 0 00 license0004 1 21 0 0 00 license0005 1 z 2 0 00 z 2 50 license0002 1 5 0 400 00 Groups Report What is the Groups Report The groups report displays a listing of the number of members of each group in the License Tracker database where a group is defined by a combination of a user category group types and attributes specific group names within the categories Version 3 2 45 of 117 User Manual ttl License Tracker www licensetracker ca J maximizing value by understanding usage Li cense Tracker In c How to Generate the Groups Report TASK 1 To create this report click on Reports gt Groups t
117. to open and use the Select the Parameters for a Filter dialog 3 Click OK to close the dialog RESULT The Denial Density Chart appears Figure 52 Denial Density Chart LicenseTracker Denial Density Chart File Admin Fiter Reports Charts History Help Denial Density license0032 Denials per hour B license 0032 E Effective Peak Jun 01 Jun 29 Jul 13 Jul 20 Jul 27 Aug 10 Aug 24 Sep 07 Feature Unavailability Chart What is the Feature Unavailability Chart The Feature Unavailability Chart displays the total number of minutes a selected license was unavailable on each day over a selected time period Version 3 2 101 of 117 User Manual tll License Tracker www licensetracker ca Ww maximizing value by understanding usage Li cense Tracker In c How to Generate the Feature Unavailability Chart To create this chart in License Tracker TASK 1 Click Charts gt Feature Unavailability to open a chart dialog 2 Inthe chart dialog select the following a The date range ADDITIONAL INFORMATION By default the dates selected are the start and end date for all records in the database matching the content model selected The date range can be adjusted in these date range fields b A license of interest c Optional step Select Filter at the bottom left of the dialog to open and use the Select the Parameters for a Filter dialog 3 Click OK to close the dialog RESULT The Feature Unavailabil
118. understanding usage Figure 28 Group Splits Report Peak Method d LicenseTracker Group Splits Peak Method File Admin Fiter Reports Charts History Help Group By Esie G A Fones Tv Feature Value Division Div_1 Division Div_2 Division Div_3 Total 5 license0001 8353 56 2 00 2 00 0 00 4 00 license0002 gt 783 56 0 00 0 00 2 00 2 00 license0003 383 56 0 00 0 00 0 00 0 00 license0004 383 56 2 00 2 00 0 00 4 00 license0005 license0006 license0007 license0008 license0009 license0010 Project Splits Report This section describes the Project Splits Report and how to generate it What is a project splits report The Project Splits Report displays information about selected projects in a specific category including the project name the features used number of users etc The feature and user are determined by your content spcope and these can be refined by using a filter Selection of project filters is done in the Set Filter Parameters pop up dialog accessed under Filter gt Set Filter Many of the calculations in the project splits report are based on the concept of a software feature The value each project has consumed for each license is computed as V Value Project Time Total Time There are four types of Project Split Report Summary Report The Summary Report provides the percentage breakdown of software usage between the specifi
119. urly rental mode by the second hourly capped etc and minimum duration of sessions that are to be considered when calculating rentals Version 3 2 19 of 117 User Manual tll License Tracker www licensetracker ca WwW maximizing value by understanding usage License Tracker Inc Multiple license models can be created for different financial analyses of the software usage data NOTE License models are associated with content scopes and will not be considered in any analyses until such an association is created A single license model may be associated with multiple content scopes For more information please speak with your License Tracker adminitrator A license model contains the headings listed below on the first line of the ASCII file Only the Feature Name and License Count headings are required If more than one line are in a license model for a single feature then they must have different valid from dates Vendor Name The vendor s name This is only used for adding new features found in the license model to the feature table of the License Tracker database If the feature is already in this table then the contents of this field are ignored Feature Name The software feature name as found in the license server logfiles Date This is the date from which the data on this line is valid This is to support the fact that license counts and costs change over time Use the format YYYY MM DD License Count Th
120. usage License Tracker Inc 4 Inthe Features window click on one license name that you want to chart 5 Click OK to close the dialog and create the chart RESULT In the resulting chart The red line indicates the time varying concurrent user count The blue line indicates the number of licenses owned as specified in the License Model e The green dots indicates the occurrence of denials e The green line indicates the effective peak determined by rounding down a certain percentage of the actual peaks Figure 46 Concurrent Use Chart LicenseTracker Concurrent Use Chart File Admin Fiter Reports Charts History Help license0021 B ficense0021 E Soft Limit D Effective Peak Concurrent Use Concurrent Use Analysis Chart What is the Concurrent Use Analysis Chart The Concurrent Use Analysis Chart consists of two related displays the chart that appears initially is identical to the Concurrent Use Chart that is described in What is the Concurrent Use Chart on page 91 When you click in this chart the second chart displays below the first one and shows you all individual users that were connected at that particular point in time this chart is in effect the Sessions Chart for that moment in time as described in What is the Sessions Chart on page 96 User Manual 92 of 117 Version3 2 www licensetracker ca ll License Tracker License Tracker Inc RJ eximia value by understanding usage
121. use the parameters from the Set the Filter Parameters dialog and should be empty when you do not want any data filtering For more information about setting parameters in this dialog go to Filter Parameters for Reports and Charts on page 32 Click OK to return to the Tabular Report dialog 50 of 117 Version3 2 www licensetracker ca call License Tracker License Tracker Inc RSP eximia value by understanding usoge 4 Specify the Horizontal Axis ADDITIONAL INFORMATION In the report this field appears as column headings across the top of the report To identify a heading click the button beside the text field to display a pull down menu and select one option Typically a time value is selected for the horizontal axis days months or years 5 Specify the Vertical Axis ADDITIONAL INFORMATION In the report this field appears as row headings down the left side of the report To identify a heading click the button beside the text field to display a pull down menu and select one option Typically a database feature is selected for the vertical axis i e feature user or group NOTE If you selected Group for one of the axis a second dropdown menu will appear providing a list of the user categories to select from 6 Specify the Data for Report In the report this field identifies the statistics displayed within the report To identify your data click the button beside the text field to display a pull do
122. using the Auto Reporter module of Auto Tracker to generate many potentially different sets of Web Tracker reports From a technical point of view a report scope report scope is simply a definition of the contents for a set of Web Tracker output It allows administrators to specify which of types of reports feature user group and analyses should be produced as well as which components of the selected reports are to be produced The report scope also allows an administrator to specify Version 3 2 13 of 117 User Manual tll License Tracker www licensetracker ca WwW maximizing value by understanding usage License Tracker Inc which user categories are to be included in the group reports and the group analysis component of the feature reports Defining a set of report scopes recognizes that different information is needed for various usage analysis requirements and more importantly that certain reports are not needed for many purposes Typically an organization will create a report scope specifying all reports and then create other report scopes reducing the number of reports generated and therefore the computation time required to generate the set of Web Tracker reports for specific purposes Once an end user selects a predefined report scope that best applies to their Web Tracker reporting needs they can further refine the report set definition in the Web Tracker report selection dialog Filters Filters like content scopes a
123. w to generate it User Manual 68 of 117 Version 3 2 www licensetracker ca ll License Tracker License Tracker Inc RJ eximia value ty understanding usoge What is the Summary Invoice Report The Summary Invoice Report is a table that summarizes the number of rental license s annual monthly and hourly and indicates the total cost for each selected feature over a specified time period pay per use data How to Generate the Summary Invoice Report TASK 1 2 Click Reports gt Summary Invoice to open a report dialog Click Filter to open the Set the Filter Parameters dialog review your values or set new ones and activate the Use Filter button with a check mark The Use Filter button should have a check mark in it when you want to use the parameters from the Set the Filter Parameters dialog and should be empty when you do not want any data filtering For more information about setting parameters in this dialog go to Filter Parameters for Reports and Charts on page 32 Define a time interval in the Start Date and End Date text fields using the procedures described under the heading Date Range for Reports and Charts on page 35 Identify the license name s that you want to display and use to calculate statistics in the report ADDITIONAL INFORMATION You can select more than one name in the list Use the SHIFT or CONTROL keys to select individual license names or press the Select All button to use all
124. with information under the following headings Database Information Location Display details of the current database including type ID logged in and either full path to file for File databases or database name server and port for Server databases Scope Name The name of the current content scope License Model The name of the license model associated with this content scope Budget Model The name of the budget model associated with this content scope Features A list of vendor names used to restrict features in this content scope Users A list of user attributes used to restrict users in this content scope Session Statistics Displays information about the sessions in the database conforming to your selected content scope Date Range The start date of the first session and the end date of the last session Duration Range hours The minimum and maximum session lengths in hours Number of Sessions The total number of distinct sessions Number of Licenses Total number of distinct licenses User Manual 38 of 117 Version3 2 www licensetracker ca call License Tracker License Tracker Inc REI renting value by derstanding ae Number of Users The total number of distinct users Number of Denials The total number of true and false license denials Figure 12 Database Information Report File Admin Filter Reports Charts History Help Database Information Location MYSQL root t_3188_O0 locathost 33
125. wn menu and select one of the following options Total Use hr the total hours spent using a license for the specified feature or features actual figures not rounded up values Overage hr the number of hours that a licenses were signed out from the rental pool not purchased licenses Peak Concurrent Usage the maximum number of distinct users that signed out a license at a time Concurrent Overage the maximum number of signed out licenses that exceeded your purchased limit Cost the rental costs charged to you for non owned license use Unique User Count the number of unique userIDs that signed out a license for the specified feature or features over the specified period Session Count the number of sessions 7 Click OK to generate the report RESULT A computation window opens and shows the progress of the calculation of the selected statistics When the computation is complete the calculation window closes and the Tabular Report is displayed NOTE The initial view of the report may be expanded by selecting parameters in the Group By widget and clicking on the sign in front of the selected group parameters Version 3 2 51 of 117 User Manual tll License Tracker www licensetracker ca WwW maximizing value by understanding usage License Tracker Inc Figure 21 Tabular Report LicenseTracker Tabular Report Jog Fie Admin Fiter Reports Charts History Help _Feature 2005 May
126. ww licensetracker ca WwW maximizing value by understanding usage License Tracker Inc TASK 1 Click Charts gt Features to open a chart dialog 2 Click Filter to open the Set the Filter Parameters dialog review your values or set new ones and activate the Use Filter button with a check mark The Filter button in the chart dialog should have a check mark in it when you want to use the parameters from the Set the Filter Parameters dialog and should be empty when you do not want any data filtering For more information about setting parameters in this dialog go to Setting Filter Parameters for Charts on page 77 3 Make a selection in the Type of Chart pull down menu You can choose one of Total Hours Peak Concurrent Licenses Unique Users 4 Define a time interval in the Start Date and End Date text fields using the procedures in Setting the Date Range for Charts on page 79 5 Click the button beside Sort to display a pull down menu and select an option for organizing data No Sort indicates that no organizing of the data occurs By Name names are arranged in alpha numerical order By Value the arrangement of names in alphanumeric order based on usage hours 6 Click the button beside Limit to display a pull down menu where you select an option that identifies your chart data ADDITIONAL INFORMATION This option determines which subset of the selected features are displayed on the

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