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IPCorder KNR-100 Installation manual - security

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1. 1 3 IPCorder connection 1 3 1 Connecting The IPCorder should be connected to the computer network The RJ 45 socket is located between the power socket and the reset switch Figure 1 6 on the next page The IPCorder is connected to the mains power The power supply socket is located in the lower part of the rear panel Figure on the following page If the cable is correctly connected the POWER LED will begin to flash and the device will start up 1 3 2 Accessing the IPCorder over network On start up IPCorder tries to obtain an IP address via DHCP if unsuccessful the IP address defaults to 192 168 1 8 If the IPCorder is in the same subnet as the PC the IPCorder is to be accessed from it should appear in Network Devices under Microsoft Windows After entering the IP Address of the IPCorder in a www browser s address bar Mozilla Firefox or Internet Explorer 6 for example the rescue mode interface should display 1 4 Initial firmware installation On the first start up the device goes into rescue mode In this mode the firmware needs to be installed on the device and its hard disk formatted 8 CHAPTER 1 INSTALLATION Figure 1 6 Connecting to the network Figure 1 7 Power supply socket The device can be found among the network devices under Microsoft Windows After the clicking on it a browser window opens with the Storage Configuration page Figure I 8 on the next page If you browser does not support auto
2. IPCorder KNR 100 Installation manual September 28 2008 Contents 1 3 1 Connecting 1 3 2 Accessing the IPCorder over network 1 4 Initial firmware installation 2 LED indicators and buttons of the device 2 1 Device states and their indication 2 2 Controlling the device using the buttons Upgrading the firmware Factory reset Iroubleshooting in Rescue Mode Exchanging disc 13 15 17 19 CONTENTS Chapter 1 Installation 1 1 Package contents Figure 1 1 Package contents 1 IPCorder 2 Power supply 3 Power supply cable 4 Basic firmware CD 5 4 screws 6 Quick Installation Guide 7 License agreement CHAPTER 1 INSTALLATION 1 2 Hard disk installation 1 N On the sides of the IPCorder there are 4 screws 2 on the upper side and 2 on the bottom side These should be removed Figure 1 2 When they have been removed lift the housing Figure 1 3 Place the SATA or SATA 2 disk in its allocated space and plug into the connector Figure on the facing page Fasten the disk in place using screws on its sides Figure 1 5 on the next page Once the disk is secure cover again with the housing and screw the upper and lower parts as they were Figure Figure 1 2 The housing screws Figure 1 3 Opening the KNR 100 housing 13 IPCORDER CONNECTION 7 Figure 1 4 Disk connector Figure 1 5 Correct securing of the hard disk in the KNR 100
3. e it is not yet installed properly or because something went wrong rescue layer L Rescue rescue info diskManagement Choose action Firmware Upgrade Firmware Repair Storage Configuration Factory Reset Restart Figure 5 1 The main Rescue Mode page If any system faults are detected the device will automatically switch to Rescue Mode If specific faults are identified their appropriate page will be displayed indicating the recommended course of action If the problem is more general the main Rescue Mode page will be displayed Figure 5 1 An overview of each component s status is accessible on the Firmware Repair page which is opened by clicking on the link by the same name If the standard upgrade procedure fails the firmware can be repaired via the Firmware Repair page Figure 5 2 Firmware Repair On this page you can fix problems related to the firmware and upgradable parts of IPCorder First there is a product key that is used to identify box You can regenerate invalid or missing keys Then you can download firmware upgrade and install it via this interface Status Test Result Solution Product key exists good Fix Download fixes product key if invalid Product key validity good Firmware System validity bad bad Browse Upload FW Other actions Back to main menu Figure 5 2 Firmware repair 17 18 CHAPTER 5 TROUBLESHOOTING IN RESCUE MODE Chapter 6 Exchan
4. ging disc In case a disc need to be replaced it is full or damaged please follow the instructions download the latest firmware that was installed on the device from updates ipcorder com demads registration turn off the device and exchange the discs the same way as in Chapter 2Section 1 2 switch to Rescue mode and install the downloaded firmware after succesful installing firmware the device should be rebooted the others configurations will be preserved the only data removed are camera records 19 20 CHAPTER 6 EXCHANGING DISC List of Figures 11 P ckage contents o 02 0 0 Ro EORR ow OS E AA AD XO nnd 5 1 2 The Housing SCrews usa paga RR UE ewe ae Res TR TR 6 1 3 Opening the KNR 100 housing 6 1 4 Disk connector 2 zo RU d R ko doy xo xoxo 3 Vb DO 7 1 5 Correct securing of the hard disk in the 100 7 1 6 Connecting to the 8 1 7 Power supply socket 8 1 8 Storage configuration less 9 3 1 Upgrading the firmware 14 AT Factory reset ws ie aa A Rede qe eu eee ee ee x Rod 15 5 1 The main Rescue Mode page 17 5 4 Firmware repair 22 22 2222 a a ea een a PE A 17 21
5. gs to their default state The process must not be interrupted otherwise permanent damage to the device may be caused Verify in advance that the device s power source is stable and do not turn the device off until the process is complete WARNING data on magnetic media hard disk cannot ever be entirely removed If the disk contained sensitive data which should not be passed into the hands of any third party we recommend not reselling the disks but rather having them physically destroyed return to factory settings is performed from the Factory Reset page in Rescue Mode For a descrip tion on how to enter Rescue Mode see the User Manual In Rescue Mode select the Factory Reset link from the main page Figure page 17 The Factory Reset page will be displayed Figure 4 1 On clicking the Factory Reset button the system will begin to erase the data This process may take some time during which a notification page is displayed The system will display a final notification when the process is complete Factory Reset Click Factory Resetto delete all data and restore factory settings Factory Reset Other actions Back to main menu Figure 4 1 Factory reset system which has undergone a Factory Reset will require new firmware activation before use 15 16 CHAPTER 4 FACTORY RESET Chapter 5 Troubleshooting in Rescue Mode PCorder Rescue Mode The system started into rescue mode either becas
6. matic redirection the main Rescue Mode page will be displayed Figure on page 117 The Storage Configuration page can be accessed by selecting the Storage Configuration link In the Upload system package field enter the file from the folder labeled System on the Installation CD When the Upload System and Setup Disk button is pressed the disk is formatted and the system is uploaded to the device This may take some time to complete During this time a notification page is displayed The device must not be switched off until the process is completed otherwise damage to the device may result When the firmware has been installed the device indicates the process is complete and displays the current disk status The device is now ready for use To put the device in normal operating mode click on the Restart in normal mode link 1 4 INITIAL FIRMWARE INSTALLATION Prepare System Disk Storage is not configured You can install it now WDC WD3200KS 00P 17 Upload system package Browse Upload System and Setup Disk Other actions Back to main menu Restart in normal mode Figure 1 8 Storage configuration 10 CHAPTER 1 INSTALLATION Chapter 2 LED indicators and buttons of the device 2 1 Device states and their indication The device may be in one of the following states e Start Shut down Power LED flashes blue e Normal mode Power LED is lit blue e Rescue mode Power LED is lit blue and the last fo
7. re carried out in Rescue Mode Switching to Rescue Mode is described in the User Manual 5 Once in Rescue Mode go to the Firmware Upgrade page 6 The generated firmware package should be entered in step 3 Run Upgrade When the Upload FW button is pressed the upgrade will begin 7 The upgrade must not be interrupted any interruption may damage the device When the upgrade is complete the system will give a notification 8 To switch back to normal mode click the Restart in normal mode link 13 14 CHAPTER 3 UPGRADING THE FIRMWARE Firmware Upgrade To upgrade firmware please follow these steps If you already have your firmware package prepared proceed directly to step 3 Run Upgrade If you have generated your product key but you do not have a firmware package go to step 2 Download Firmware Package Otherwise start with getting your product key 1 Get Product Key Click download to get your product key 2 Download Firmware Package Go to updates ipcorder com and get the latest firmware 3 Run Upgrade Upload firmware package The upgrade procedure starts automatically right after the upload Browse Upload FW Other actions Back to main menu Restart in normal mode Figure 3 1 Upgrading the firmware Chapter 4 Factory reset factory reset may be required for example if the device becomes damaged or before a re sale This function erases all stored data on the disks and returns the settin
8. ur LEDs usbI usbII hdd full backup flash from top to bottom 2 2 Controlling the device using the buttons The device has 2 control buttons Power located on the front panel and Reset located in a small hole on the rear panel e When the Power button is pressed and released the device goes to Shut down mode at the end of which it restarts e When the Power button is pressed and held for 2 seconds the device goes to Shut down mode The device then switches off and it is safe to disconnect it from the mains supply e When the Reset button is pressed the device goes to Shut down mode and subsequently restarts in Rescue mode Similarly the device switches to Normal mode when the Reset button is pressed in Rescue mode 11 12 CHAPTER 2 LED INDICATORS AND BUTTONS OF THE DEVICE Chapter 3 Upgrading the firmware 1 Upgrading the firmware is always done with a device key A key should be downloaded from every device Downloading a key is described in the User Manual 2 The firmware upgrade package is always unique for each device Each device should therefore be registered under your account at http updates ipcorder com Tf you do not have an account at http updates ipcorder com go to this site and follow the on screen instructions for creating a new account 3 A firmware package can be generated for a given device by following the instructions on the server at http updates ipcorder com 4 Firmware upgrades a

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