Hotwire Installation Manual July 2014
Contents
1. Page 9 Step 15 Pull Cables to Power Supply Page 9 Step 16 Connect Continuity Page 9 Step 17 Take 10 Step 18 Protecting The Eleni 10 Step 19 Pour the Screed Page 11 Step 20 Notice to Page 11 Step 21 Connect The Page 11 Hotwire Australia Head Office Phone 1300 797 060 HOT AE Po Box 543 Fax 61 03 8678 1337 i Mount Evelyn Vic 3796 www hotwireheating com au UNDER TILE HEATING Step 1 Read This Manual Please read this manual It includes every thing you need to know to successfully install Hotwire Incorrect installation of Hotwire may lead to any warranty claim being denied In some States and Territories of Australia the installation of Hotwire Under Tile Heating must be performed in its entirety by a licensed electrical contractor Whist in others a licensed contractor is only required for the connections to the thermostat Please check with your local electrical authority or Electrical Contractor to verify the requirements applicable to your State or Territory The Hotwire element cannot be cut shortened or lengthened in any2. once over with the vacuum is also a good idea if you have one handy Step 5 Primer We prefer that you lay a 4mm thick self level ing screed over the element more on that later Fibre Glass mesh can also be used However in either case the floor will need to be primed to assist the tiler You need to cover the floor well but keep in mind the thicker you do it the longer it will take to dry and the longer it will be before you can start installing Hotwire We recommend Ardex Multiprime Now you have the preliminaries done you can get down to installing Hotwire HOTWIRE UNDER TILE HEATING Step 6 Cable Spacing This is really important to an excellent Hotwire installation so please read this carefully Calculate the EXACT m2 of the area to be heated We don t normally heat under anything that is fixed For example Vanity s WC s in bathrooms and Kitchen Cupboards and permanent Entertainment Units in living areas Take the m2 you are left with and multiply it by 1000 this is to bring the measurement to square millimeters Then divide that answer by the length of the element This is printed on the side of the spool The answer will be the cable spacing and should be between 50 and 75 mm If your answer is outside this check your measurements again as you have made a mistake or have the wrong element If this is the case do not proceed with the installation Cable Spacing M2 of floor X 1000 Length of
3. OTWIR UNDER TILE HEATING Hotwire Installation Manual July 2014 Please read this instruction manual It includes important information that will assist you and save you time and money such as To calculate the wire spacing start with the M2 of the area to be heated Multiply this by 1000 Then divide this answer by the length of the element The answer will be the space at which the element should be laid Hotwire Australia Head Office Phone 1300 797 060 HOT IRE Po Box 543 Fax 61 03 8678 1337 Mount Evelyn Vic 3796 www hotwireheating com au UNDER TILE HEATING Contents Step 1 Read This Page 3 Step 2 Pre wire or Page 3 Step 3 Cold E R Page 4 Step 4 Floor Page 4 PIPI e 4 Step Page 5 Step 7 Plan the 1 Page 6 Step 8 Check the Page 6 A T EEEE Page 7 Step 10 7 TG Page 7 Step 12 Nearly Finish Installing the Page 8 Step 13 More satsustcaineies Page 8 Step 14 Install the Floor
4. A Red Light then shows that the tester is on and working 7 If you have a fault the tester will start Beeping If there is Beep you can continue with the installation 8 If the beep sounds at any time before or during installation STOP IMMEDIATELY as this means that damage has occurred to the element and you will need to repair it before continuing 9 Once you have finished the installation and before you start tiling reconnect the tester as above amp turn on 10 Keep the tester on until your tiling is 7005 HOTWIRE Fax 61 03 8678 1337 a www hotwireheating com au UNDER TILE HEATING the tester light turns off you will need to replace the batteries It is good idea to tape the alarm up with the tails so that it is not in your way while you finish the installation Step 17 Take a picture Take a picture of the element layout If there is ever a problem it will be handy to know how the element has been installed across the floor Step 18 Protecting The Element There are two options for protecting the heating element 1 The use of a Fibre Glass mesh 2 Covering the element with a self levelling compound Fibre Glass Mesh Fibreglass mesh is available from Hotwire Hotwire Australia Head Office 543 Mount Evelyn Vic 3796 Please contact our office should you need supply of this product The product is a 1000 mm x 500 mm x 50 m self
5. carried out by a registered electrician All circuit wiring supply and thermostat con nection must be undertaken in accordance with the current electrical standards and national wiring regulations The heating units must be separated from other heat sources Hotwire Australia Head Office Phone 1300 797 060 4 Po Box 543 Fax 61 03 8678 1337 Mount Evelyn Vic 3796 www hotwireheating com au HOTWIRE UNDER TILE HEATING Customer Warranty for Hotwire Products 1 General a These terms and conditions Terms and Conditions apply to each contract for the supply of goods Goods by or on behalf of Turnkey International Pty Ltd ABN 36 086 830 766 trading as Hotwire Heating Hotwire to any customer Customer by purchase through an authorised distributor of Hotwire or otherwise 2 Terms and Conditions a b A contract for the supply and purchase of Goods Contract will be formed on these Terms and Conditions immediately when the Customer purchases the Goods from Hot wire or an authorised distributor of Hotwire or where the Customer otherwise requests that Goods be supplied by Hotwire to the Customer No additional terms and conditions whether contained in or deemed to be incorporated by any other order or quotation if any of the Customer will apply in substitution of these Terms and Conditions nor will they in any way override or amend these Terms and Conditions A Customer mu
6. 7 Warranty a Subject to clause 7 b Hotwire undertakes to repair or at its sole discretion replace any Hotwire Australia Head Office Po Box 543 Mount Evelyn Vic 3796 16 20 Phone 1300 797 060 Fax 61 03 8678 1337 www hotwireheating com au part of the Goods specifically manufactured by Hotwire which is found to have manu facturing defect for a period of ten 10 years from the date of Delivery b The period of the Warranty described at clause 7 a does not apply the part of the Goods comprising or being the thermostat and the controller The Warranty period in relation to those parts of the Goods is limited to two 2 years Warranty 8 Exclusion and Limitation of Liability a Except for i Any implied condition or warranty the exclusion of which would contravene any statute or cause any part of this clause to be void and ii The Warranty Hotwire excludes all other conditions and warranties implied by custom the general law or statute b The Warranty does not apply if i Unauthorised repairs or alterations are made to the Goods ii The Customer fails to comply with all instructions of Hotwire whether written or verbal in relation to the fitting installation and use of the Goods iii The Goods are subjected to improper voltage or power surges misused damaged by accident force of nature or any other acts beyond Hotwire s reasonable control and or HOTWIRE UNDER TIL
7. Cable The above formula is a good guide but does not take into account the loops at the end of the cable runs so take 5 off your answer So for example if your answer was 65 mm start installing the cable at 61mm apart Hotwire Australia Head Office Po Box 543 Mount Evelyn Vic 3796 5 20 Phone 1300 797 060 Fax 61 03 8678 1337 www hotwireheating com au It is a good idea to cut a jig to the size you need it rather than use a tape measure the whole time A off cut of wood is fine in the picture we used an off cut of electrical cable Note for areas over 20 m2 If your area is over 20 m2 you have been sup plied with two elements These must be run in parallel and not joined together Basically you have to install one element on one half of the floor and the other on the other half So do the above measurement with 50 of the m2 HOTWIRE UNDER TILE HEATING Step 7 Plan the installation This is a step where you can come undone if you don t plan properly The Hotwire element must start and finish in the same place and CANNOT be cut or shortened in any way So have a look at the room and work out what is the most logical and simple way to run the cable around that room You want to be doing as many long runs as possible 51014 31035 51 14 3103 Bathroom Living Area 4511 3035 Kitchen Try and leave the l
8. E HEATING iv The Goods are improperly installed or installed other than strictly in ac cordance with the Installation Manual other than where such improper or other installation is carried out by an Authorised Installer c The Warranty does include calls to replace batteries programme or re programme thermostats and or controllers replace fuses or reset residual current devices or circuit breakers d The total maximum liability of Hotwire under f the Warranty is limited to replacing the Goods repairing the Goods or payment of the replacement cost of the Goods Hotwire will not be liable for any personal injury incidental damages consequential losses loss of profit costs of business inter ruption loss of opportunities or any like claims whatsoever arising from any use of or incidental to the Goods or their failure to operate or arising out of Hotwire s negli gence or breach of the Contract If any component part of the Goods is manufactured by a third party or supplied to Hotwire by a third party any warranty offered by Hotwire in relation to the Goods or component part of the Goods will be limited to Hotwire s right of redress if any against the manufacturer or supplier of the component part of the Goods g The Customer must keep Hotwire indemni fied against i All claims expenses and liabilities of whatever nature including but not limited to loss of profit which may be made
9. a to run right across the floor every meter UNDER TILE HEATING Step 14 Install the Floor Probe You now need to install the floor probe It should be in the box with the thermostat Stick the probe in the grove you cut earlier Make sure you don t stick any tape over the end of the probe It is also critical to ensure that the probe is exactly half way between two cable runs le If your measurement was 60 mm Ensure the end of the probe is 30 mm from one run of element and 30mm from another Step 15 Power Supply Tape the ends of all three cables each cold tail and the floor probe to the draw wire and gently pull the cable up the wall cavity or through the conduit to the position of the power supply No part of the element can be run inside the wall The entire cold tail join must be buried in the channel you dug at the start Hotwire Australia Head Office Po Box 543 Mount Evelyn Vic 3796 Step 16 Connect Continuity Alarm Connect the continuity alarm again This will ensure you have not damaged the cable dur ing installation It will also monitor the cable while you are laying the leveling compound 1 Remove small white sticker over On Switch if you haven t already 2 Fix the Black clip to the Brown wire of the element 3 Fix the Red clip to the Blue wire of the element 4 Fix the Green clip to one end of the Green earth wire 5 Switch the tester on 6
10. adhesive fiber glass mesh It is simply spread out over the element and the self adhesive backing sticks to the floor and protects the element using this product please ensure that you do not double one layer of mesh over another This will stop the tile glue getting through to the floor and may cause issues with the tiles Please following a picture of this method used see in a living area and a bathroom Self Levelling Compound When using a self levelling compound we recommend you install it to a depth of 4mm so the element is just covered pee HOTWIRE Fax 61 03 8678 1337 www hotwireheating com au UNDER TILE HEATING We also recommend you use LQ92 by Ardex Please refer to the instructions on the packaging Briefly they are as follows 1 Put EXACTLY 4 of water in a clean bucket Pour in 50 of the bag Mix until all the powder is gone Pour in the remainder of the powder Mix until all the powder is gone The consistency should be something like a thick gravy or a runny custard Step 19 Pour the Screed Pour the screed in the furthest corner from the door and work your way out of the room Using a flat trowel spread the leveling It should be very easy to push and will find its own level To protect the cable ensure you only move the trowel along the cable and not across it You can use the top of the cables as a guide for the depth The outline of the cables will be visible in the finis
11. against or which Hotwire may sustain pay or incur arising out of the manufacture or sale of the Goods to the Customer except in so far as the same arises from Hotwire s negligence or breach of the Contract and Hotwire Australia Head Office Po Box 543 Mount Evelyn Vic 3796 17 20 Phone 1300 797 060 Fax 61 03 8678 1337 www hotwireheating com au ii Hotwire s costs in attending to a Warranty call by a Customer which is without merit excluded by this clause or where no Warranty is otherwise available to the Customer together with its costs of defending any such claim by a Customer against Hotwire including legal costs incurred by Hotwire h This clause does not exclude or limit the ap plication of any statutory provision where to do so would contravene that statute or cause any part of this clause to be void HOTWIRE UNDER TILE HEATING Hotwire Australia Head Office Phone 1300 797 060 HOT RE Po Box 543 Fax 61 03 8678 1337 i Mount Evelyn Vic 3796 www hotwireheating com au UNDER TILE HEATING Hotwire Australia Head Office Phone 1300 797 060 HOT RE Po Box 543 Fax 61 03 8678 1337 i Mount Evelyn Vic 3796 www hotwireheating com au UNDER TILE HEATING 1300 797 060 hotwireheating com au Hotwire Australia Head Office Phone 1300 797 060 HO IRE Po Box 543 Fax 61 03 8678 1337 Mount Evelyn Vic 3796 www hotwireheating com au UNDER TILE HEATING
12. at enough tile adhesive is used so not to leave gaps or voids under the tiles DON Ts Don t cut or shorten the heating element Don t commence installation on concrete floors that are not fully cured Don t allow the heating elements to cross or touch Don t allow traffic over the heating element until the flooring has been laid Don t remove the heating element off the spool except during installation Don t store tiles sharp or heavy objects the elements while tiling Don t switch on the heating until the tile adhesive has fully cured Don t install the ele ment over uneven floor surfaces HOTWIRE UNDER TILE HEATING Footnotes The lowest ambient temperature that the heating element can be installed equals 80C The minimum radius for bending the heating element equals 20 mm The thickness of covering materials should be at least 5mm Contact the manufacturer for advice if ma terials other than those recommended are used The appliance is not intended for use by young children or infirm persons without Supervision Young children should be supervised to en sure they do not play with the appliance Laws in different states and territories of Australia differ Please check with your local electrical authority if someone other than a licensed Electrician is able to lay the cable in your state or territory In all states and territories all electrical connections includ ing the thermostat must be
13. gh the wall cavity or chased into wall if brick and run through conduit Mount Flush Box Vertically Provide power suitable for load of element to flush box E g 800 watts Insert draw wire from flush box to floor This will enable you to pull the coldtails to the thermostat NSW Optional in other states Install conduit 100 mm out onto floor and 100mm into wall cavity Run draw wire through conduit HOTWIRE UNDER TILE HEATING Step 3 Cold Tail Channels Before you do too much you will need to dig out three channels for the cold tails and for the floor probe See the pictures following The cold tails are conductive cables that are fitted to each end of the element As the title says they are cold and it is this part of the cable that runs up the wall cavity The join between the element and the cold tail is a bit thicker than the rest of the cable so you will need to dig a small channel Your hammer drill should do the job Each channel should be 150 mm long The Cold Tail join must be completely buried under the tile Failure to do so will void your warranty Hotwire Australia Head Office Po Box 543 Mount Evelyn Vic 3796 4 20 Phone 1300 797 060 Fax 61 03 8678 1337 www hotwireheating com au Step 4 Floor Preparation The floor needs to be completely clean Sand lumps of gyprock glue etc will affect your Hotwire installation So make sure you clean the floor well Sweep up all the dust
14. hed product Hotwire Australia Head Office Po Box 543 Mount Evelyn Vic 3796 11 20 Phone 1300 797 060 Fax 61 03 8678 1337 www hotwireheating com au Admire your work You have just installed Hotwire Step 20 Notice to Tilers Inside this manual is a yellow flier pointing out to tilers that Hotwire has been installed Stick it to the wall in a prominent place The flier also has a place to write your name and number for them to call with any questions Step 21 Connect the Thermostat It is a good idea to leave the continuity alarm connected during the tiling This will ensure that any damage is noticed immediately It will involve either a second trip to connect the thermostat or leaving the connection to the second fix electrician Should your system be larger than 1 element you will need to connect the 30 amp relay as follows HOTWIRE UNDER TILE HEATING Wiring 1 Switch supply from the thermostat to terminal A 2 Neutral to terminal B 3 Supply active to terminal 3 4 Load to be switched Hotwire Element to terminal 4 5 Relay can be installed in the roof cavity or in the switch board Neutral Switch Board Circuit Breaker Switch Board Element Materials Check List Provided from Hotwire Hotwire Element Thermostat including a floor sensing probe Cloth Tape Continuity Alarm This Manual Relay if required You will also need Hotwire Austra
15. lia Head Office Po Box 543 Mount Evelyn Vic 3796 12 20 Phone 1300 797 060 Fax 61 03 8678 1337 www hotwireheating com au Broom Hammer Drill Bucket Mixer Flat trowel Tape Measure Screed Primer Tilers instructions It is the Tiler s responsibility to check the floor for suitability for tiling and to complete any floor preparation and waterproofing etc required before the heating element is installed The heating element incorporates double insulation with a multi stranded conductor and will withstand normal tiling practices However we do ask you to note and take care of the following A latex modified acrylic PVA SBR cement based grout must be used with at least a 10 15 by weight of solid base latex content Wear soft soled shoes while tiling Ensure that enough adhesive is used to eliminate hollows or voids under the tiles Do not carry other work on top of the ele ments such as tile cutting Do not place ladders on the elements Close off the area to other trades before the tiling has taken place We recommend a 10mm plastic notched trowel be used to spread adhesive and that trowelling is done in the direction of the ele ment wire If steel trowel is used check for HOTWIRE UNDER TILE HEATING any sharp edges which should be filed and removed Do not position tiles or other machinery on the heated floor area and care must be taken not to drop anything Electrical Con
16. n and working HOTWIRE UNDER TILE HEATING 7 If you have a fault the tester will start Beeping If the alarm does beep you are good to keep installing There is also another use for the alarm so keep it handy more about that after the element is down Step 9 Tape You will need lots of bits of the cloth tape that it is included in the box Rip off pieces about 60 mm long A good rule of thumb is when you think you have enough rip off twice as much again and you should be good to go Just stick the pieces up a door frame or window sill Step 10 Roll out Element You are now ready to start rolling out the element and sticking it down Stick one end in the cold tail grove you cut earlier Do not put any part of the cold tail join inside the wall cavity must com pletely buried in the floor Hotwire Australia Head Office Po Box 543 Mount Evelyn Vic 3796 7 20 Phone 1300 797 060 Fax 61 03 8678 1337 www hotwireheating com au Then start spreading the element around the floor using the jig you cut earlier Step 11 Half Way You will notice a half way marker It is little piece of tape around the element When you see this stop and look at where you are to If you are not sure if you are half way through the floor check your measurements Measure the remaining m2 and use 50 of the cable length to check if you are on tar get If you are a little more or
17. nection of the Thermostat All circuit wiring supply and thermostat con nection must be undertaken in accordance with the current electrical standards and regulations The heating units must be sepa rated from other heating sources The maximum thermal resistance between the heating element and the room 0 4 sq K WAIl electrical supply circuits must be RCD Residual Current Device protected with a rated residual operation current not exceeding 30 mA Operation Wait 7 days for the tile adhesive to dry before you turn your heating on Once the heat ing is commissioned the initial heat up time will vary depending on the sub floor type concrete or timber insulation thermal characteristics and ambient temperature Performance will improve with use Do s and Don ts DO s Carefully read the installation instructions prior to commencing your installation Check the element is working before you Hotwire Australia Head Office Po Box 543 Mount Evelyn Vic 3796 13 20 Phone 1300 797 060 Fax 61 03 8678 1337 www hotwireheating com au Start Ensure the surface is clean and clear of obstructions Pre plan your element layout and stay with the recommended element spacing Maintain even element spacing Protect the heating element from damage at all times Plan required pre work and drilling before you lay the element Take care when tiling to make sure that you do not damage the element Ensure th
18. ongest wall to last That way if you have a little too much or too little cable left you can make an easy adjustment by coming a bit further away or going right up close to the wall Neither option will affect the heating of the room in any way Step 8 Check the element Before installing the element it is always a good idea to ensure it has not been dam Hotwire Australia Head Office Po Box 543 Mount Evelyn Vic 3796 6 20 Phone 1300 797 060 Fax 61 03 8678 1337 www hotwireheating com au aged during transit We check every element before it leaves our warehouse but there is the possibility that it may get damaged by a courier If you have a multimeter then you can check the cable against the following table Ohms Cable Length Amps 17 264 50 0 87 25 176 33 1 30 35 132 25 1 74 43 105 80 2 17 53 88 17 2 61 63 75 57 3 04 72 66 13 3 48 82 58 78 3 91 91 52 90 4 35 42 32 5 43 35 27 6 52 30 23 7 61 26 45 8 70 21 16 10 87 17 63 13 04 If you don t have a multimeter don t panic we have you covered too In the Hotwire Box is a continuity alarm It is a small black box with 3 cables coming off the end 1 Remove small white sticker over On Off Switch 2 Fix the Black clip to the Brown wire of the element 3 Fix the Red clip to the Blue wire of the element 4 Fix the Green clip to one end of the Green earth wire 5 Switch the tester on 6 A Red Light then shows that the tester is o
19. st not cancel any order for Goods or terminate a Contract without the prior written consent of Hotwire The Cus tomer must indemnify Hotwire for all costs expenses and losses incurred as a result of that cancellation or termination Hotwire Australia Head Office Po Box 543 Mount Evelyn Vic 3796 15 20 3 Installation Manual a The Hotwire installation manual Installation Manual is provided for the benefit of the Customer only and is not a complete guide as to proper installation of the Goods The Goods and installation of the Goods ordinarily requires the technical skills of a qualified installer Do not take any steps to install the Goods without a copy of the Installation Manual 4 Risk and ownership of Goods a Risk of loss or damage to the Goods passes to the Customer on delivery which will occur on the earliest of the following events i The Customer taking possession of the Goods from Hotwire premises or the premises of an authorised distributor ii Completion of the loading of the Goods onto a transportation vehicle provided by the Customer or iii Delivery by Hotwire to any location nominated by the Customer Delivery b Ownership of and title to the Goods passes 1300 797 060 61 03 8678 1337 hotwireheating com au to the Customer only upon payment in full by the Customer of the purchase price for the Goods and any other amounts due by the Cus
20. tomer to Hotwire Until payment of the purchase price for the Goods in full i Hotwire retains full legal title to the Goods ii If the Goods are in the Customer s HOTWIRE UNDER TILE HEATING possession the Customer will hold the Goods as bailee for Hotwire and must store the Goods so that they are clearly identifiable as the property of Hotwire iii Hotwire may call for and recover pos session of the Goods at any time and iv the Customer must at its own cost deliver the Goods to Hotwire if requested to do so by Hotwire 5 Damaged or missing Goods a Any claim in respect of a shortage of Goods or damaged Goods Claim must be lodged with Hotwire within five 5 business days of the Delivery of some or all of the goods the subject of the Contract b Failure by the Customer to give notice of a Claim within five 5 business days of the De livery of some or all of the Goods the subject of the Contract to Hotwire will be deemed an absolute and unconditional waiver of such Claim 6 Installation a Hotwire recommends that the Goods be installed by a registered Hotwire Installer Authorised Installer b Any installation by a person who is not an Authorised Installer must be carried out strictly in accordance with the Installation Manual taking into account the individual circumstances of the place of installation and a failure to do so may void or exclude you ability to claim under the Warranty
21. under half way you can spread the cable runs out or close them up a bit However only do this is if the difference is mm 2 If it is greater than this you may need to roll the cable up and change the spacing HOTWIRE UNDER TILE HEATING Step 12 Nearly Finish Installing the Element When you are nearly finished only 4 or 5 meters of cable left you will need to go in reverse Roll off all the cable and stick the second cold tail down Then make the remainder of the element fit in the remaining space You may find it necessary to make one run a little shorter or close the cables up a bit This is Okay as long as it is not a high traffic point In the picture you will notice the last run is little short This is perfectly allright as long as it is not the cable run right in front of the vanity If you are really stuck you can eliminate an area such as behind a door or down the sides of a Vanity unit Just check with the home owner to ensure they are aware so that you don t have any problems later Hotwire Australia Head Office Po Box 543 Mount Evelyn Vic 3796 8 20 Phone 1300 797 060 Fax 61 03 8678 1337 www hotwireheating com au Step 13 More Tape Stick any proud bits of element down Some of the loops may have popped up a bit You will also need to run a strip of cable right across the whole floor to ensure the cable does not get moved when installing the level ler It is a good ide
22. way This product is Under Tile Heating and not In Screed heating If you require In Screed Heating please contact Hotwire or your place of purchase and the correct element can be sent This element must be installed immediately under the tile If a screed it being laid to cre ate a Fall or is to level the floor this ele ment must be installed on top of the screed Note Water Proofing You can install Hotwire under or on top of the waterproofing However please note the following 1 Most self levelling products cannot be Hotwire Australia Head Office Po Box 543 Mount Evelyn Vic 3796 3 20 Phone 1300 797 060 Fax 61 03 8678 1337 www hotwireheating com au installed on top of water proofing If unsure please contact the manufacturer of the brand you are using If you are using Ardex prod ucts you can use Arditex NA 2 Primer is not required over most water proofing membranes Please speak to your tiler or waterproofer about this Hotwire ac cepts no responsibility for incorrect products used in this step Step 2 Pre wire or Rough In Three things are required before Hotwire can be installed Please see the diagram 1 Power supply You will need power capable of running the Hotwire element you are installing Eg 800 watts 2 Flush Box A vertically flush box will need to be installed This is a standard light switch power point plate 3 Draw Wire You will need a draw wire throu
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