TRUE ONLINE DOUBLE CONVERSION UPS UPS USER MANUAL
Contents
1. 8 2 Operating Environment 8 3 Typical backup time Typical values at 25 C in minutes 8 4 Dimensions and weights Model Net weight kg Dimension mm W x H x D m UPS Case m Dimension mm W x Hx D Net weight kg Type EBM Case 16 2 8 4 19 7 9 3 19 7 9 3 438X86 5x436 22 2 36V 27 5 48V 3000 3000S 28 6 132 438X86 5x608 40 5 72N 46 9 Communication Port 9 1 RS 232 and USB communication ports To establish communication between the UPS and a computer connect a computer to one of the UPS communication ports by using an applicable communication cable A NOTE Only one of the communication ports can be active at one time The USB port has priority over the RS 232 port When a communication cable is installed the power management software can exchange data with the UPS The software polls the UPS for detailed information on the status of the power environment If a power emergency occurs the software initiates the saving of all data and an orderly shutdown of the equipment 9 2 RS 232 port The RS 232 port is available for UPS monitoring control and firmware updates To establish communication between the UPS and a computer connect one end of the serial communication cable that comes with the UPS to the RS 232 port on the UPS Connect the other end of the serial cable to the RS 232 port on a computer The cable pins for2. Installation procedure 1 Go to the website http www ups software download com 2 Choose the operation system you need and follow the instruction described on the website to download the software 3 When downloading all required files from the internet enter the serial No 511C1 01220 0100 478DP2A to install the software When your computer restarts the WinPower software will appear as a green plug icon located in the system tray near the clock 51 Appendix Rear panel The UPS rear panel description table and pictures are shown as below Function 1000VA amp 1500VA amp 2000VA amp 3000VA AC Output EPO Dry in Communication Port USB Port AC Input Dry out SNMP slot RS232 Earth Line Port 2 o co Oo O1 2 00 T0 1000VA 1500VA 2000VA Standard amp 1000VA 1500VA Super charger model rear panel CP gt S 2000VA Super charger model rear panel 52 eR Joo H e e o 3000VA Supp
3. 25 Input Output Load 220 V 220 V 1000 VA 50Hz 50Hz 900 W 100 100 e KS E34 ell Fig 5 5 Bypass mode 5 2 4 Standby mode The LCD display in standby mode is shown in the following diagram Input Output Load 220 V 0 V OVA 60 Hz 0 Hz 0 W a 00 0 0 Fig 5 6 Standby mode 5 2 5 HE mode High Efficiency mode It is also called economy ECO mode After the UPS is turned on the power used by the load is supplied from the utility power via internal filter while the utility power is in normal range so the high efficiency could be gained in the HE mode Once the mains is loss or abnormal the UPS would transfer to Line mode or Battery mode and the load is supplied continuously 26 Input Output Load 220 V 220 V 1000VA 50 Hz 50Hz 900W 100 m lil Fig 5 7 HE mode S e The function could be enabled through the LCD setting or the software Winpower etc It is attention that the transfer time of UPS output from HE mode to battery mode is less than 10ms But it is still too long for some sensitive 5 2 6 Converter mode In converter mode the UPS would free run with fixed output frequency 50Hz or 60Hz Once the mains is loss or abnormal the UPS would transfer to battery mode and the load is supplied continuously 1 2 Input Output Load 220 V 220 V 700VA 50 Hz 50 Hz 630 W 1009 m anii Fig 5 8 Converter mode
4. C19 The wiring configuration is shown as the following procedure l UPS power section a Remove the small cover of the terminal block b Use 2 5mm wires for wiring configuration c Upon completion of the wiring configuration please check whether the wires are securely L N PE affixed d Put the small cover back to the rear panel Output Connection diagram AN Caution Do not connect equipment which would overload the UPS system e g laser printers 3 EPO Connection User can select the polarity of EPO EPO is Normally close as default setting e NO Normally the EPO connector is open on the rear panel Once the connector is closed with a wire the UPS would stop the output until the EPO status is disabled Disable the EPO status Enable the EPO status 19 NC Normally the EPO connector is closed with a wire on the rear panel Once the connector is open the UPS would stop the output until the EPO status is disabled Enable the EPO status Disable the EPO status 4 3 Battery charge Fully charge the batteries of the UPS system by leaving the UPS system connected to the mains for 1 2 hours You may use the UPS system directly without charging it but the stored energy time may be shorter than the nominal value specified 4 4 Operation procedure of external battery for long backup time model S model 1 Use the battery pack with voltage 36VDC for 1KS 12V X 3 batteries 48V
5. 77 F 1 3 2 Storing the UPS and Batteries When the UPS is intended to store for a long period recharge the battery every 6 months by connecting the UPS to utility power The batteries charge to 90 capacity in approximately 4 hours However it is recommended that the batteries charge for 48 hours after long term storage 1 3 3 Time to Replace Batteries When the discharging time is less than 50 of specified after full charged the battery may need to be replaced Please check the battery connection or contact your local dealer to order new battery A WARNING e Turn off the UPS and disconnect the utility power cord from the wall outlet e Servicing should be performed by qualified service personnel knowledgeable of batteries and required precautions Keep unauthorized personnel away from batteries e Batteries can present a risk of electrical shock or burn from high short circuit current The following precautions should be observed 1 Remove watches rings or other metal objects 2 Use tools with insulated handles 3 Do not lay tools or metal parts on top of batteries 4 Wear rubber gloves and boots 5 Disconnect the charging source prior to connecting or disconnecting battery terminal e When replacing batteries replace with the same type and number of batteries or battery packs Contact your service representative to order new batteries e Do not dispose of battery in a fire Batteries may explode when exposed t
6. As a tower configuration it is provided with the optional UPS stands to stabilize the UPS when the UPS is positioned in vertical The UPS stand must be attached to the bottom of the tower Use the following procedure to install UPS in UPS stands 1 Slide down the UPS vertically and put two UPS stands at the end of the tower 2 Place down the UPS into two stands carefully 3 Pull out the LCD box and rotate it in a clockwise direction to 90 degree and then push it back in the front panel e Rack mount setup The series can be installed in 19 inches racks Both the UPS and external battery enclosure need 2U of rack space Use the following procedure to install UPS in a rack 1 Align the mounting ears with screw holes on the side of the UPS and tighten the screw 2 Assemble the rack rails with the rack mounting 3 Slide in the UPS into the rack rail and lock it in the Rack mounting 4 Tighten the screw and then the load can be connected 1 1 4 EBM Installation Optional Connecting the EBM in Tower form 1 Slide down the UPS and EBM vertically and place two UPS stands with the extend part at the end of the tower 2 Tighten the screw on the metal sheet for stabilization Connect the Earth line from UPS port A to EBM port B 4 Take off the front panel and connect the battery terminal A from UPS to EBM terminal B shown as below Users need to remove the small gate C Co on side o
7. Event log Battery Volt 54 2V Battery charging Charger level 10090 Status Line mode Running time 0001 03 01 00 Lo Fig 5 15 UPS status menu tree 33 5 4 3 The event log menu By pressing 4 on the menu of Event log the display would enter the next event menu tree All the old event alarm and fault have been recorded here The information includes the illustration the event code and the operating time of UPS when the event happened By press or P 1s all the event could be displayed one by one The max number of record is 50 when the number is larger than 50 the oldest one would be changed to the newest information By pressing gt 1s the display would return the last main menu tree UPS status 0001 05 01 00 Event log Be Alarm 41 Out put overload W By press 4 1s 1 3 0001 03 01 00 Event 02 Measurements Utility Abnormal 2 3 0000 00 00 03 Alarm 84 Fan Failure 3 3 too Fig 5 16 Event menu tree 34 5 4 4 The measurement menu By pressing lt 4 on the menu of Measurement the display would enter the next measurement menu tree A lot of detailed useful information could be checked here Ex the output voltage and frequency the output current the load capacity the input voltage and frequency etc By pressing 51s the display would return t
8. lt disable gt enable temperature warning Automatic battery 0 lt 31days gt 7days tests period If select O Automatic battery test is disable Auto restart lt enable gt lt disable gt enable Enabled means UPS will auto restart to normal mode while utility recover after the UPS has been shutdown for battery low Automatic lt enable gt lt disable gt enable overload restart Enabled means UPS transfer from bypass mode to normal mode after over load disappears Recover to 70 Auto bypass lt enable gt lt disable gt disable enabled means UPS will have bypass output when utility power on Disabled means UPS will not have bypass output when power on but could get bypass output when UPS is fault or overload Short circuit lt enable gt lt disable gt disable clearance If enable inverter continues output for 4S if output voltage recover to more than 50 percent of rating voltage UPS stay on the 39 original mode otherwise cut off the output If disable inverter limits the current within 100ms and then fault cutting off the output Bypass voltage lt 120V gt lt 215V gt 184V low limit Bypass voltage DN lt 276V gt 264V high limit Bypass frequency lt 40 0HZ gt lt 49 5HZ gt 45 0HZ low limit Bypass frequency lt 50 5HZ gt lt 70 0HZ gt 55 0HZ high limit HE voltage low limit lt 5 218 5V gt lt 10 207 0V gt 5 218
9. Alarm Code 11 Service Battery Alarm Code 13 Overload Alarm Code 41 42 43 Possible cause No input voltage Batteries not fully charged batteries defect Fan abnormal Battery is over charged Battery voltage is low The charge is broken Inside temperature of the UPS is too high The ambient temperature is too high Battery pack is not connected correctly Battery may need to be replaced Overload 42 Remedy Check building wiring socket outlet and input cable Charge the batteries for at least 5 8 hours and then check capacity H the problem still persists consult your dealer Check if the fan is running Stop charging to battery automatically and after the battery voltage is normal and the mains is normal charge automatically again When audible alarm sounding every second battery is almost empty Notify dealer Check the ventilation of the UPS check the ambient temperature Check the environment ventilation Check the battery bank is connected to the UPS Check the battery breaker is turn on Consult dealer Check the loads and remove some non critical loads Check whether some loads are failed Site fail Alarm Code 04 EPO active Alarm Code 71 Bus fault Low high Unbalance Soft start Alarm Code 22 21 23 25 Inverter fault Low high soft start Alarm Code 33 32 34 Over temperature fault Alarm Code 81 NTC open Alarm Code 87 Inve
10. The function could be enabled through the LCD setting or the software Winpower etc The load should be derating to 70 in converter mode 27 5 2 7 Warning When the warning occurs it illustrates that there are some abnormal problems during the operation of UPS Normally the problems are not fatal and the UPS continues working but they should be paid attention to or the UPS may fail The detailed warning table is shown in chapter of 7 Input Output Load 220 V 220 V 1000 VA 50 Hz 50Hz 900 W 10095 g all Fig 5 9 Warning 4 a 00 5 2 8 Fault When the fault occurs it illustrates that some fatal problems happened the UPS would directly cut off the output or transfer to bypass and keep alarming The backlight of LCD would also turn to red The detailed fault table is shown in chapter of 7 Input Output Load 220 V 0 V OVA 50 Hz 0 Hz 0 W 100 0 Fig 5 10 Fault A 28 5 2 9 Other status When the UPS is overload the alarm will beep twice every second Some unnecessary loads should be get rid of one by one to decrease the loads connected to the UPS less than 90 of its nominal power capacity Input Output Load 220 V 220 V 1200VA 50Hz 50Hz 1080W 11095 9 lil Fig 5 11 Overload pe While doing the battery test the symbol of battery test would be shown on the display Input Output Load 220 V 220 V 1000VA 50Hz 50Hz
11. and the second EBM 2 Take off the front panel and connect the battery terminal A from UPS to EBM terminal B shown as below And then connect the battery terminal D from the first EBM to the battery terminal E from the second EBM Users need to remove the small gate C on side of the front panel to allow the outlet wire of the EBM to pass through the gate and then reassemble front panel PH ll pill frm Ji H paro ri Connecting the Multiple EBMs in rack form 1 Comnect Earth line between UPS and the first EBM and then connect Earth Line between the first EBM and the second EBM 2 Take off the front panel and connect the battery terminal A from UPS to EBM terminal B shown as below And then connect the battery terminal D from the first EBM to the battery terminal E from the second EBM Users need to remove the small gate C on side of the front panel to allow the outlet wire of the EBM to pass through the gate and then reassemble front panel H Note Three or more EBMs can be connected to the UPS in the same way as shown above Note After connect the EBMs please do not forget to set the number of EBMs on LCD if use the nonstandard EBMs please call local dealer or distributor for setting method 1 2 Operation Do not disconnect the mains cab
12. could change the settings to fit the user own requirements optimize the function of UPS 5 4 1 The main menu In the default UPS status summary screen when pressing lt or P 1s the detailed information about alarm battery would be shown In the default UPS status summary screen when pressing gt 1s the 31 display would enter main menu tree The main menu tree includes six branches UPS status menu event log menu measurement menu control menu identification menu setting menu WELCOME Load 1000 VA 1000 W Input Output 220 V 220 V 50Hz 50Hz UPS status 4009 e e Alarm 41 Output overload 100 Event log Alarm Roll Battery Volt 54 2V Battery charging Measurements Charge level 100 Status Line mode Running time 0001 03 01 00 rnt Control Identification Settings Fig 5 14 Main menu tree 32 5 4 2 The UPS status menu By pressing lt 4 on the menu of UPS status the display would enter the next UPS status menu tree The content of UPS status menu tree is same as the default UPS status summary menu By pressing gt 1s the display would return the last main menu tree Input Output Load 220 v 220 v 1000VA UPS status DIE ois 5oHz 50Hz 900 W By press 43 1s Le o W i Alarm 41 Out put overload By press 4 or gt 1s
13. menu By press lt 4 on the menu of Settings the display would enter the next setting menu tree User can set the UPS status in the menu includes enable disable items voltage range limit frequency range limit and other parameter setting Password for Settings is disabled as default value If the menu of User password is enabled password must be inputted before entering setting menu tree The password is USER Note Please contact your local distributor for further information before using the settings Some settings would change the specification and some settings would enable or disable some functions The unsuitable option set by user 38 may result in potential failures or protecting function loss even directly damage the load battery or UPS The detail description shows in the next table Description Available Settings Default Setting User password lt enable gt lt disable gt disable If enable you must enter an correct password Audio alarm lt enable gt lt disable gt enable If disable all alarm is mute Output voltage lt 208V gt lt 220V gt lt 230V gt lt 240V gt 230V Output frequency lt 50HZ gt lt 60HZ gt lt 50HZ gt lt Auto sensing gt Power strategy lt normal gt Normal lt high efficiency gt lt converter gt DC start lt enable gt lt disable gt enable Cold start Site wiring fault lt enable gt lt disable gt disable alarm Ambient lt enable gt
14. operates on battery Battery Low Activated with the battery low alarm UPS ok Activated when the UPS has no alarms and no fault On Bypass Activated when the UPS has bypass output Dry in signal Description Disable Disable the function UPS On One second pulse activate if active the UPS turns on when UPS is not on inverter It is the same as a remote button to control UPS status UPS Off One second pulse activate if active the UPS turns off when UPS is on inverter It is the same as a remote button to control UPS status Maintain bypass One second pulse activate if active the UPS will transfer to bypass mode To recover to normal status first make the signal inactive and then UPS needs be turned on by manual operation 50 10 Software Free Software Download WinPower WinPower is a brand new UPS monitoring software which provides user friendly interface to monitor and control your UPS This unique software provides safely auto shutdown for multi computer systems while power failure With this software users can monitor and control any UPS on the same LAN no matter how far from the UPSs amp winpower Manager er1 0 agent Read oj x System Logs UPS Tools Monitor Preference Language Help weee UPS Status UPS Normal Voltage Frequency Max Volt Min Volt Model F Voltage aov Cor Port BATTERY n Standard 360 V Temp 00 Capacity 1000 canoe 13 53 35 Agent Start
15. the leakage current of the UPS and the connected load does not exceed 3 5mA Do not block ventilation openings in the UPS s housing Ensure the air vents on the front and rear of the UPS are not blocked Allow at least 25cm of space on each side UPS has provided earthed terminal in the final installed system configuration equipotential earth bonding to the external UPS battery cabinets An appropriate disconnect device as short circuit backup protection should be provided in the building wiring installation Please see the disconnect device specification in chapter 4 2 The equipment is powered by more than one source 1 1 1 Inspection of Unit Inspect the UPS upon receiving If the UPS is apparently damaged during the shipment please keep the box and packing material in original form for the carrier and notify the carrier and dealer immediately 4 1 1 2 Unpacking the Cabinet To unpack the system 1 Open the outer carton and remove the accessories packaged with the cabinet 2 Carefully lift the cabinet out of the outer carton and set it on a flat stable surface 3 Discard or recycle the packaging in a responsible manner or store it for future use 1 1 3 UPS Setup All model series are designed for tower and rack purpose They can be installed into a 19 inches equipment rack Please follow the instruction for Tower Setup and Rack Mount Setup Tower setup This series of UPS can be placed horizontally and vertically
16. 5V HE voltage high limit lt 5 241 5V gt lt 10 253 0V gt 595 241 5V HE frequency low limit lt 5 47 5HZ gt lt 10 45 0HZ gt 5 47 5HZ HE frequency lt 5 52 5HZ gt lt 10 55 0HZ gt 5 52 5HZ high limit External battery 0 s95 0 module 0 means no EBM connected 1 means one EBM connected Dry contact signal lt disable gt lt UPS ON gt lt UPS disable input OFF gt lt Maintain Byp On gt Dry contact signal output Summary alarm On battery gt lt Baitt low gt lt UPS ok gt lt On bypass Summary alarm Set running time Day 0000 9999 Hour 00 23 Day 0000 Minute 00 59 Time 00 00 00 Second 00 59 LCD contrast s 5s lt 5 gt 0 The LCD Contrast is adjustable and the valid range is from 5 to 5 This range covers the maximum adjustment for contrasting the background with the text in the visual display of the control panel The menu tree shows in the next figure 40 Password xxx3 User password Auto restart HE voltage high a Bara po limit lt disabled gt lt enabled gt lt 5 241 5V gt i 1 i v Audio alarm HE frequency low Automatic overload Limit enabled Tu lt 5 47 5Hz gt lt enabled gt i i f v HE frequency Output voltage Auto bypass high Limit 223005 disabled lt 5 52 5Hz gt A i Y Output fre
17. 900W SCH Fig 5 12 Battery test And if the battery status detected is bad battery detected or battery disconnected the symbol of battery failure would be shown and UPS would alarm 29 Input Output Load 220 V 220 V 1000 VA 50Hz 50Hz 900 W SCH Fig 5 13 Battery Fails H 5 3 Turning on and Turning off UPS Attention The UPS could only be turning on while connecting with the utility at the first time Attention Please switch off the connected loads first before turning on the UPS and switch on the loads one by one after the UPS is turned on Switch off all of the connected loads before turning off the UPS 5 3 1 Turning on UPS with utility 1 2 Check all the connection is correct When UPS is powered on the fan begins to rotate LCD will show the welcome symbol Then LCD will show the default UPS status summary screen after UPS finishing self test By pressing b button continuously for more than 1 second the buzzer will beep 1s UPS starts to turn on A few seconds later the UPS turns into Line mode If the utility power is abnormal the UPS will transfer to Battery mode without output interruption of the UPS 5 3 2 Turning on UPS without utility 1 2 Check all the connection is correct By pressing d button continuously for more than 100ms the UPS would be powered on At this time the fan begins to rotate LCD will show the welcome symbol Th
18. DC for 1 5KS 2KS 12V X4 batteries 72VDC for 3KS 12V X6 batteries Connection of batteries more than or less than required will cause abnormality or permanent damage 2 One hard wiring type battery terminal on the rear panel is used for connecting the battery pack 3 The battery connection procedure is very important Any incompliance may result in the risk of electric shock Therefore the following steps must be strictly complied with 4 Make sure the mains input is cut off if there is a battery breaker then turn it off first 5 Remove front panel connect the battery via Anderson PP45 connectors Prepare the battery cable which should be able to carry the current of 250A for all models the cross section area should be great than 4 mm for all model And battery wire color is recommended as following T Red wire GND Green Yellow wire Black wire 20 6 The red wire is connected to the terminal of the battery The black wire is connected to the terminal of the battery Note the green yellow wire is grounded for protection purpose 7 Make sure the wires are fasten install the terminal block cover on the rear panel of the UPS 8 Connect the UPS to the load Then turn on the mains switch or connect the power cord of the UPS to utility power supply the battery would start to be charged A Caution A DC breaker must be connected between the UPS and external battery Caution The o
19. S 4 Secure the Serial Network Management Card to the UPS with both screws For more information about the Serial Network Management Card see the Serial Network Management Card User s Guide 9 5 Dry Contact port The UPS incorporates build in single programmable relay output with potential free contact for remote alarm indication Dry out port And incorporates single signal input Dry in port See figure in the UPS rear panel for the locations of the ports The relay output can be configured by LCD setting menu or protocol command the default output contact is Summary Alarm The signal input to control UPS On Off Maintain bypass status need to be configured by LCD setting menu or protocol command the default input contact is Disable 48 Note The relay output contact must not be connected to any utility connected circuits Reinforced insulation to the utility is required The relay output contact has a maximum rating of 30Vac 1A and 60Vdc 2A normal values The following figures show schematic of the dry out in contacts Dry out RY1 i Normally open Activated close Dv Dry out contact schematic Dry in Normally open Activated by pulse signal trigger Dry in contact schematic 49 The following table shows the options for the dry out in contacts Dry out signal Description Summary Alarm Activated when any warning happens On Battery Activated when the UPS
20. S 4 Battery b Idle or shut down o Hayag CS X Alternating current Do not dispose with source AC ordinary trash a Direct current source DC 16 3 Introduction This On Line Series is an uninterruptible power supply incorporating double converter technology It provides perfect protection specifically for Novell Windows NT and UNIX servers The double converter principle eliminates all mains power disturbances A rectifier converts the alternating current from the socket outlet to direct current This direct current charges the batteries and powers the inverter On the basis of this DC voltage the inverter generates a sinusoidal AC voltage which permanently supplies the loads Computers and periphery are thus powered entirely by the mains voltage In the event of power failure the maintenance free batteries power the inverter This manual covers the UPS listed as follows Please confirm whether it is the model you intend to purchase by performing a visual inspection of the Model No on the rear panel of the UPS Model No Type Model No Type 1K 1KS 1 5K 1 5KS Extended backup 2K SIE 2KS time 3K 3KS S Model Extended backup time 4 Connection The system may be installed and wired only by qualified electricians in accordance with applicable safety requlations When installing the electrical wiring please note the nominal amperaae of vour incoming feeder 4 1 Inspection Inspec
21. UPS USER MANUAL TRUE ONLINE DOUBLE CONVERSION UPS PREMIUM NETWORK amp INDUSTRIAL UPS 1000VA 2000VA 3000VA CONTENT 1 Safety and EMC Instructions esses 4 NR UE Le BEE A 1 2 Operation e e E E AAA 10 1 3 Maintenance servicing and Ioaults 11 WAL Transport TANAN AI NANA DINIIN ATAT NATN TANA 14 AA Paar ea ee eee i aa ia eed eg seen eae tea ea HM oi eee ce erecta 14 1 6 Standards rr AANEREN 15 2 Description of Commonly Used Symbols 16 SHINTO GUCTION i205 17 2 GOMMECHON EEN 18 4 41 NIASPOCTION EE 18 WATA 18 4 3 Battery charge eem NGABA k ke karear ANAN ANA 20 4 4 Operation procedure of external battery for long backup time model ES model eg el ELEME 20 AA ARON E 22 5 1 Display WE 22 5 2 Operaung moder te aet teta t t Lt o tet ctt n t ett 24 5 3 Turning on and Turning off UPS eoe eter ter eere eet 30 DO LGD Operation tet eee aa ee Teee ee ee 31 5 Trouble boot eeneg 42 7 Maintenance 2 NANA NN 44 KI Operation atat atat atat Tat tutu tutor nae at Latag uot tab 44 TAAS GG EE 44 7 3 Battery Replace AA BANANA ee 44 8 Technical B ir D E a E 45 8 1Ele trical Specifications sssi e eee 45 9 2 Operating Environmbli EEN 45 8 3 Typical backup time Typical values at 25 C in minutes 45 8 4 Dimensions and weights AAA 46 9 Communication Port eeeeeeeesseesesseeee
22. e batteries Released electrolyte is harmful to the skins and eyes It may be toxic A battery can present a risk of electrical shock and high short circuit current To recycle properly the used battery please do not discard the UPS battery pack and batteries into the trash bin Please follow your local laws and regulations you may contact your local recycling waste management center for further information to dispose properly of the used UPS battery pack and batteries 1 4 Transport Please transport the UPS only in the original packaging to protect against shock and impact 1 5 Storage The UPS must be stockpiled in the room where it is ventilated and dry 1 6 Standards Safety IEC EN 62040 1 EMI Conducted Emission Category C1 Radiated Emission Category C1 Harmonic Current Voltage Fluctuation and Flicker Level 3 Level 3 Level 4 Level 4 Level 3 Level 3 Voltage Dips Low Frequency Signals 2 Description of Commonly Used Symbols Some or all of the following symbols may be used in this manual It is advisable to familiarize yourself with them and understand their meaning Symbol and Explanation Symbol Explanation Symbol Explanation Alert you to pay Protective ground special attention Caution of high cH Aam slignge voltage Turn on the UPS KAN Overload indication A A O Turn off the UP
23. ed Restore factory settings all the settings would be recover to default factory settings It could only be done in bypass or standby mode 36 Control Identification Settings By press 4 51s m3 By press 43 1s Buzzer mute Buzzer mute no Start battery test Gd e Status battery test OK Schedule battery test no Load scgments Load segment 1 on Load segment 2 lt off gt Clear EPO status Status EPO active Clear no Reset fault state Status fault active Reset fault no Clear event log lt Total events 50 Clear event log no Restore factory settings Lat TIE Reset no Fig 5 18 Control menu tree 5 4 6 The identification menu By press lt 4 on the menu of Identification the display would enter the next 37 identification menu tree The identification information includes UPS serial number firmware serial number model type would be shown here By press gt 1s the display would return the last main menu tree Control By press d 51s Identification Type Model ol By press 43 15 1500VA Online UPS By press d or gt 1s Serial Number Settings XXXXXXXXXXX UPS Firmware XXXXX XX Fig 5 19 Identification menu tree 5 4 7 The setting
24. eeeee nennen nnns 47 9 1 RS 232 and USB communication porte 47 S 2 NG 292 PO c itte eftt sett a dur 47 gr UB DO eer a i dl a gg d 48 9 4 Installing a Serial Network Management Card optional 48 EH EE aciei s i Nau S La 48 l0 So mare aaa AA Fea adobe AA NAA 51 Appendix Rear panel nennen nnns 52 1 Safety and EMC Instructions Please read carefully the following user manual and the safety instructions before installing the unit or using the unit 1 1 Installation t HHH HH See installation instructions before connecting to the supply Condensation may occur if the UPS is moved directly from a cold to a warm environment The UPS must be absolutely dry before being installed Please allow an acclimatization time of at least two hours Do not install the UPS near water or in damp environment Do not install the UPS where it would be exposed to direct sunlight or near heat Do not connect appliances or items of equipment which would overload the UPS e g laser printers etc to the UPS output Place cables in such a way that no one can step on or trip over them Assure to connect with the earth reliably Assure external battery source must be earthed Connect the UPS only to an earthed shockproof socket outlet The building wiring socket outlet shockproof socket outlet must be easily accessible to close to the UPS With the installation of the equipment the sum of
25. en LCD will show the default UPS status 30 summary screen after UPS finishing self test 3 By pressing b button continuously for more than 1 second the buzzer will beep 1s UPS starts to turn on 4 Afew seconds later the UPS turns into Battery mode If the utility power comes back the UPS will transfer to Line mode without output interruption of the UPS 5 3 3 Turning off UPS with utility 1 To turn off the inverter of UPS by pressing b button continuously for more than 3 seconds and the buzzer will beep 3s The UPS will turn into no output or bypass mode at once At this time the UPS might has output if bypass is enable Disconnect the utility power to turn off the output 2 When completing the above action UPS output voltage is still present In order to cut off the UPS output simply cut off the utility power supply A few seconds later LCD display shuts down and no output voltage is available from the UPS output terminal 5 3 4 Turning off UPS without utility 1 To power off the UPS by pressing b button continuously for more than 3 second and the buzzer will beep 3s The UPS will cut off the output at once 2 Afew seconds later LCD shuts down and no voltage is available from the UPS output 5 4 LCD operation Except the default UPS status summary screen the user could get more useful information about UPS current status detailed various measurements old events which ever occurred UPS own identification and
26. er charger model rear panel The EBM rear panel description table and picture are shown as below Function 36V amp 48V amp 72V EBM No Earth Line Port OOOOOOOOOOOOOOOOO0000 CO00000000000000000 0 0 00 00 000000000000 0 0 O00000000000000000 ES O OO 0 0 0 00 0 0 0 0 0 0 0 0 0 0 00 O OO 0 0 0 00 0 0 0 0 0 00 0 0 0 0 0 O 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 O OO 0 0 0 0 0 00 0 0 0 0 0 0 0 0 0 0000000000000000000 0 00 Ooo GEI O000000000000000000 OO00000000000000000 oooo00000000000000000 OO00O0O000000000000000041 K D X D OOO00000000202000202020202020 ooooooooooooooooo0000t o OO 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 o0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 o 0 0 0 00 00 0 0 0 0 0 0 00 0 0 0 0 o 000 0 0 00 0 00 0000 000 eo O O 0 OO 00 0 0 0 0 0 0 0 0 0 0 0 0 o 0 0 OO 0 0 0 0 0 0 0 0 0 0 0 0 0 0 o 0 0 0 00 00 0 0 0 0 0 0 0 0 0 0 0 0 o 0 0 0 0 0 00 0 0 00 0 00 0 0 0 0 0 O O O0 OO 00 0 0 0 0 0 0 00 0 0 0 0 o 0 0 0 0 0 0 0 0 0 0 00 00 0 0 0 0 dpoooooooooooooooooooo oooooooooooooooo 000 5 36V amp 48V amp 72V EBM rear panel 53
27. f the front panel to allow the outlet wire of the EBM to pass through the gate and then reassemble front panel i wu wu 5400000 N Connecting the EBM in a rack form 1 Using the same method as assembling UPS in a rack form assemble EBM into the rack mounting on the top or bottom of the UPS 2 Connect the earth line from UPS port A to EBM port B 3 Take off the LCD box and unscrew the internal screws 4 Take off the front panel and connect the battery terminal A from UPS to EBM terminal B shown as below Users need to remove the small gate C on side of the front panel to allow the outlet wire of the EBM to pass through the gate and then reassemble front panel 5 After installing the UPS into rack the load can then be connected to UPS Please make sure the load equipment is turned off before plugging all loads into the output receptacle Connecting the Multiple EBMs 1000VA 1500VA 2000VA and 3000VA UPS include external battery port that allows users to connect multiple EBM in order to provide additional backup time Follow the procedure to install multiple EBM as below Connecting multiple EBMs in Tower form 1 Connect Earth line between UPS and the first EBM and then connect Earth Line between the first EBM
28. he last main menu tree UPS status Out put 850w 1130va PF Event log Out put Temperature 4 9 75 22 C By press 4 gt 1s Out put DC Bus Measurements 230 4v 50 05 360 1v359 9v By press lt J lt 1s Y Input Battery Control 220 4v 50 0 54 2v 100 5 4 5 The control menu By pressing 4 on the menu of Control the display would enter the next control menu tree Fig 5 17 Measurement menu tree 1 Buzzer mute the buzzer will stop beeping in silence mode 2 Start battery test is one command to control the UPS to do the battery test 3 Load segments are commands to control two load segments when UPS 35 is in output mode Clear EPO status once EPO status is enabled the UPS output would be cut off To recover to normal status first EPO connector should be closed and enter this menu to clear EPO status then UPS would stop alarm and recover to bypass or standby mode And UPS needs be turned on by manual operation Reset Fault status when fault occurs UPS would keep in Fault mode and alarm To recover to normal status enter this menu to reset error status then UPS would stop alarm and recover to bypass or standby mode And the reason of fault should be checked and deleted before UPS is turned on again by manual operation Clear event log To clear all the event alarm and fault have been record
29. le on the UPS or the building wiring socket grounded shockproof socket during operation as this would remove the ground to the UPS and of all connected loads The UPS features its own internal current source batteries You may be electric shock when you touch the UPS output sockets or output terminal block even if the UPS is not connected to the building wiring socket In order to fully disconnect the UPS first press the OFF button to turn off the UPS then disconnect the mains lead Ensure that no liquid or other foreign objects can enter the UPS Do not remove the enclosure This system is to be serviced by qualified service personnel only Remove the protective panel only after disconnecting the terminal connections Use No 12 AWG for 3KS input wire 90 C copper wire and 4 4 Ib in Torque force when connecting to terminal block 10 Use No 10AWG for all models battery wire 90 C copper wire and Anderson PP45 connectors for user s external battery cabinet 1 3 Maintenance servicing and faults Lee The UPS operates with hazardous voltages Repairs may be carried out only by qualified maintenance personnel Caution risk of electric shock Even after the unit is disconnected from the mains power supply building wiring socket components inside the UPS are still connected to the battery which are potentially dangerous Before carrying out any kind of service and or maintena
30. nce disconnect the batteries Verify that no current is present and no hazardous voltage exists in the capacitor or BUS capacitor terminals Batteries must be replaced only by qualified personnel Caution risk of electric shock The battery circuit is not isolated from the input voltage Hazardous voltages may occur between the battery terminals and the ground Verify that no voltage is present before servicing Batteries have a high short circuit current and pose a risk of shock Take all precautionary measures specified below and any other measures necessary when working with batteries remove all jewellery wristwatches rings and other metal objects use only tools with insulated grips and handles When changing batteries replace with the same quantity and the same type of batteries Do not attempt to dispose of batteries by burning them It could cause explosion Do not open or destroy batteries Effluent electrolyte can cause injury to the skin and eyes It may be toxic Please replace the fuse only by a fuse of the same type and of the same amperage in order to avoid fire hazards Do not dismantle the UPS except the qualified maintenance personnel 1 3 1 UPS and Battery Care For the best preventive maintenance keep the area around the UPS clean and dust free If the atmosphere is very dusty clean the outside of the system with a vacuum cleaner For long battery life keep the UPS at an ambient temperature of 25 C
31. o flame e Proper disposal of batteries is required Refer to your local codes for disposal requirements e Do not open or mutilate the battery Released toxic electrolyte is harmful to skin and eyes Note If you are not qualified service personnel to replace the battery do not attempt to open the battery cabin Please call local dealer or distributor immediately 1 3 4 Replacing UPS Internal Batteries Follow the steps and Charts as below to replace batteries 1 Take off the LCD box and remove the screws 2 Slide and Pull the front panel leftward and then take it off 3 Disconnect the cable from the UPS and battery pack 4 Remove the right inner battery bracket 5 Pull the battery pack out onto flat area 6 Install new battery pack into UPS 7 Screw up the battery bracket and reconnect the battery cable A and B 8 Re install the front panel back to UPS 1 3 5 Testing New Batteries For a battery test please check e The batteries must be fully charged e The UPS must be in Normal mode with no active alarms e Don t take on off the load To test batteries 1 Connect the UPS to utility power for at least 48 hours to charge the batteries 2 Select Start battery test by pressing lt 4 on the menu of Control to start the battery test on line mode or HE mode 1 3 6 Recycling the Used Battery A Warning e Never dispose the batteries in a fire It may explode e Do not open or mutilate th
32. quency Short circuit clearance p battery Sos disabled E so f 1 Bypass voltage low Dry contact signal input lt disabled gt t Dry contact signal output lt Summary alarm gt t Set running time Set running time Day 0001 Time 00 00 00 t LCD contrast E Power strategy limit lt normal gt lt 184V gt Bypass voltage high DC start limit enabled lt 264V gt Site wiring fault Bypass frequency alarm Low limit lt disabled gt lt 45 0Hz gt t A panen temperature Bypass frequency aming High limit gt lt enabled lt 55 0Hz gt t A Automatic battery tesis period HE voltage low A limit lt Tdays gt lt 5 Q185V gt A Ld T Fig 5 20 Setting menu tree 41 6 Trouble Shooting If the UPS system does not operate correctly first check the operating information on the LCD display Please attempt to solve the problem using the table below If the problem still persists consult your dealer Problem No indication no warning tone even though system is connected to mains ower suppl Emergency supply period shorter than nominal value Fan fail Alarm Code 84 Battery over voltage Alarm Code 16 Battery low Alarm Code 12 Charge fail Alarm Code 15 Inverter temperature high Alarm Code 86 Ambient temperature high Alarm Code 82 Battery open
33. rter short Alarm Code 31 Bus short Alarm Code 24 Phase and neutral conductor at input of UPS system are reversed EPO function is enabled UPS internal fault UPS internal fault Over temperature UPS internal fault Output short circuit UPS internal fault Rotate mains power socket by 180 or connect UPS system Turn off the EPO switch Consult dealer Consult dealer Check the ventilation of the UPS check the ambient temperature and ventilation Consult dealer Remove all the loads Turn off the UPS Check whether the output of UPS and loads is short circuit Make sure the short circuit is removed and the UPS has no internal faults before turning on again Consult dealer Please have the following information at hand before calling the After Sales Service Department Model number serial number Date on which the problem occurred 1 2 3 4 LCD display information Buzzer alarm status Utility power condition load type and capacity environment temperature ventilation condition The information battery capacity quantity of external battery pack if the UPS is S model Other information for complete description of the problem 43 7 Maintenance 7 1 Operation The UPS system contains no user serviceable parts If the battery service life 3 5 years at 25 C ambient temperature has been exceeded the batteries must be replaced In this case please contac
34. s summary including mode and load Alarm status if any are present Notes alarm including fault and warning information Battery and charger status including battery voltage charge level and charger status Running information including UPS operating mode and running time Utility input UPS output information information p IERT EENS 220 V 220 vi 4000VA 90 Hz 50 Hz 900 W 1006 5 Ce UPS operating Battery Load status information information Fig 5 2 The default LCD display 5 2 Operating mode The different graphic symbol could be displayed corresponding to current operating mode or status 5 2 1 Line mode The example of LCD display in Line mode is shown in the following diagram 24 Input Output Load 220 Vi 220 V 1000VA 50 Hz 50Hz 900 W 1009 g lll Fig 5 3 Line mode cE 5 2 2 Battery mode The example of LCD display in battery mode is shown in the following diagram Input Output Load 0V 220 V 1000VA 0 Hz 50Hz 900W 100 1000 8 7 il Fig 5 4 Battery mode When the UPS is running in battery mode the buzzer beeps once every 4 seconds 5 2 3 Bypass mode The LCD display in bypass mode is shown in the following diagram The UPS does not have the backup function when it is in bypass mode The power used by the load is supplied from the utility power via internal filter The UPS will beep once every 2 minutes in bypass mode
35. t the packaging carton and its contents for damage Please inform the transport agency immediately should you find signs of damage Please keep the packaging in a safe place for future use Note Please ensure that the incoming feeder is isolated and secured to prevent it from being switched back on again 4 2 Connection 1 UPS Input Connection If the UPS is connected via the power cord please use a proper socket with protection against electric current the user can refer to below table If the UPS is connected via wires it is recommended to select the 2 5mm wire and the GND terminal should be grounded first The UPS System has no input breaker on the standard cabinet When installing the UPS the user needs to connect the external breakers and protective components in the input terminals It is recommended to select the NFB Non Fuse Breaker instead of the traditional combination kit including breaker and fuse When selecting the NFB the user can refer to below table UPS INPUT NFB amp Power Cord amp Socket Model No VOLTAGE CURRENT 1K S 300Vac 10A 1 5K S 300Vac 12A 2K S 300Vac 16A 3K S 300Vac 20A 2 UPS Output Connection The output of the UPS is IEC socket types Simply plug the load power cord to the output sockets to complete connection Use one cord for every 5A load Model No Output Socket pcs 1K S 1 5K S 2K S 8 IEC320 C13 3K S 8 IEC320 C13 1
36. t your dealer 7 2 Storage If the batteries are stored in temperate climatic zones they should be charged every three months for 1 2 hours You should shorten the charging intervals to two months at locations subject to high temperatures 7 3 Battery Replace If the battery service life has been exceeded the batteries must be replaced Battery replacement should be performed only by qualified personnel It recommends to shut off the UPS completely before the replacement If there is a battery breaker then turn it off first Disconnect the battery cable carefully and make sure no any exposed wires can be touched Reconnect the new batteries to the UPS by following section 5 8 Then turn on the battery breaker and start the UPS If it needs to replace the batteries while the UPS is running make sure the UPS would not shut down during the replacement If there is a battery breaker then turn it off first Disconnect the battery cable carefully and make sure no any exposed wires can be touched Reconnect the new batteries to the UPS by following section 5 8 Then turn on the battery breaker and press the ON switch to make the UPS do the battery test check whether the battery information is normal 44 8 Technical Data 8 1 Electrical specifications 45 55 54 66 Hz 20 OUTPUT TE EM 1 5k 1 35kW 2kVA 1 8kW 3kVA 2 7KW 208 220 230 240 1 1 VAC BATTERIES m Number and type 3X12V 9Ah 4x 12V 9Ah 4x12v 9Ah 6x 12V 9Ah
37. the RS 232 communication port are identified in the following illustration RS 232 communication port pin assignments Pin Signal name Function EE the UPS Unused Not applicable Tx Transmit to external device Out Rx Receive from external device In Unused Not applicable Signal common o Oo O B ON GND tied to chassis Not applicable Unused Not applicable Unused Not applicable Unused Not applicable Unused Not applicable 47 9 3 USB port The UPS can communicate with a USB compliant computer by using HID compatible power management software To establish communication between the UPS and a computer connect the USB cable that comes with the UPS to the USB port on the UPS Connect the other end of the USB cable to the USB port on a computer 9 4 Installing a Serial Network Management Card optional Each UPS has one available communication bay which supports the optional Serial Network Management Card After you install a Serial Network Management Card you can connect an environmental monitoring probe to the UPS Note You do not have to shut down the UPS before you install a communication card To install the Network Management Card complete the following steps 1 Locate the UPS communication bay 2 Remove the two screws that secure the communication bay cover to the UPS and save the screws 3 Insert the Serial Network Management Card into the slot on the UP
38. us display menu without menu executing a command or changing a setting Press this button for gt 100ms amp lt 1s to scroll up the Scroll up i menu option Press this button for gt 100ms amp lt 1s to scroll down Scroll down the menu option Press this button for gt 100ms amp lt 1s to select the Enter next i present menu option or enter next menu but do menu tree not change any setting Press this button for gt 100ms amp lt 1s to select the Select one y present menu option or enter next menu but do menu option not change any setting EES Press this button for gt 1s to confirm the edited present options and change the setting setting P Table 5 2 Buzzer definition UPS condition Buzzer status Fault active Continuous Warning active Beep every second Battery output Beep every 4 seconds if battery low buzzer Beep every second Bypass output Beep every 2 minutes The UPS provides useful information about UPS itself load status events measurements identification and settings through the front panel display After powering on the LCD will display the welcome symbol for several seconds and then enter to the default page which shows the UPS status summary The display automatically returns to the default UPS status summary screen when no button has been pressed for 15 minutes 23 On the UPS status summary screen it provides the following information Statu
39. utput sockets of the UPS system may still be electrically live even if the power supply system has been disconnected or the Bypass switch is on OFF position 21 5 Operation 5 1 Display Panel The UPS has a four button graphical LCD with dual color backlight Standard back light is used to light up the display with white text and a blue background When the UPS has a critical alarm the backlight changes the text to dark amber and the background to amber See Figure below Input Output Load 220 V 220 V 1000VA 50 Hz 50 Hz 900 W 100 lll LCD Screen e 100 b lt gt al ON OFF Button Select Button Scroll Button Scroll Button Up or Back Down or Forward Figure5 1 On line UPS Control Panel Table 5 1 Control Button Functions The Button Function Illustration When the unit is no power and has connected Power on with battery press this button for gt 100ms amp lt 1s to power on LU Turn on When the unit is powered on and in Bypass mode press this button for gt 1s to turn on 22 When the unit has been turned on press this Turn off button for 53s to turn off When displaying default UPS status summary Enter main screen press this button for gt 1s to enter the menu main menu tree lt Exit main Press this button for gt 1s to exit the present menu to default system stat
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