Room Alert 24E User's Guide & Reference Manual
Contents
1. E RUE R NE aH 20 NoN ENERO E 20 CTY MN RI T Um 20 PUAN NR 21 EE ___ ___ ___ ________ 21 21 Wob CS Rt 22 Roles 24 PAP _ _______ 24 Unit Accessible Although Not 24 Performing Firmware ed sesipeasbesuceua tn EpeeEPeT e n prn ER tabe Fett _____8 24 Included With Room Alert amp TemPageR Network Wide Server Device amp Event Monitoring Alerting amp Automatic Corrective Action AVTECH Software Inc Room Alert 24E Introduction Introduction What Room Alert 24E Is Room Alert 24E is the AVTECH Software AVTECH solution for Monitoring Real Time Temperature Humidity Power amp More with Logging Alerting amp Automatic Server Shutdown It is designed specifically to monitor unlimited digital temperature digital temperature humidity and switch sensors that can be distributed throughout a room department or building Room Alert 24E includes built in sensors for digital temperature digital humidity and main power with additional external sensors in the base package for room entry and digital temperature External ports are built in for direct connection of a 6 digital sensors 16 switch sensors and an expansion box Room Al2. A dialog will load explaining that a unit is requesting firmware recovery Click Ok and enter the MAC address printed on the label on the underside of the Room Alert 24E unit 7 Follow the instructions that load to complete the firmware recovery process NOTE If the Room Alert 24E unit is found to be in need of a firmware recovery please notify AVTECH Support by Live Chat or email for a quick consultation This may save you valuable time and effort or help you to determine what caused the situation so that it can be avoided in the future Flood gt 72 Sound Light amp Entry t3 Mobile Devices Email More Motion Air Flow e pA aL 3 stt i all Le P ioe ge d n Switch Sensors e Ju 28 Digital Digital Dry Contacts i Mobile 0 Temperature P PC w Web Browser Email More Digital or PageR Enterprise Temperature Humidity i Network Cameras AVTECH Software Inc 25 Pa Monitoring g eR Enterprise Software That Sets Your Entire Systems Support Staff Free Network Wide Server Device amp Event Monitoring Alerting amp Automatic Corrective Action 142 BLACKBERRY PAGER ALERTS System logfile error on host ALPHA UNIX Backup not complete at 7 30pm Ping Failed on PRINTER 192 69 1 2 NOVELL server OUT of Connections Monitor Events In Windows Log
3. e 10 PT S 10 De SUE RERO 11 d uup HR 11 TO 12 NV _____ __ 12 SNMP Oeris ___ __ 13 vb TTS 13 Monitoring With PageR Enterprise 14 Cos DON ________ _____ _8__ _ 14 Internal Sensors Te ali 14 Internal Temperature Homidity USO 14 IB ye PS OS eye E acy TOO DEED 15 ONS EE E E DT E EE E EE 16 External Sensor 5 18 Dicia Teraperdture Se HSOPo sees ea 18 Digital Temp rature H umidity acdc estes crap tto omia Dt Ie M DUM Md 18 Digital Power SCG OW 18 OO CS OE 18 Solnd qti e nS IC ee eo ene re ne ene 18 AVTECH Software Inc Table Of Contents Room Alert 24E KOTON 19 E 19 Smoke SESON ercer TT 19 APIO OS OG eee E EA 19 Room Eny EEE 19 Panic TB _ ___ _ ______6_ _ __________ 19 OAS 19 Additional Screens And
4. Room Alert 24E Firmware Update file was saved select it and then click the Upload button A dialog will then load asking for confirmation of the firmware upload Click Ok to upload the Room Alert 24E Firmware Update file to the selected Room Alert 24E unit s Performing A Firmware Recovery If the Room Alert 24E unit is not accessible on the network the Link LED left LED on the network adapter is unlit and the Activity LED right LED on the network adapter 15 blinking orange the Room Alert 24E unit is currently requesting a firmware recovery The AVTECH Device Discovery Utility 15 24 AVTECH Software Inc Room Alert 24E Advanced Topics capable of performing a firmware recovery in the event that this occurs To begin the firmware recovery process please complete the following steps 1 Install the AVTECH Device Discovery Utility on a computer with a single Ethernet adapter 2 Download the most current version of the Room Alert 24E Firmware Update file from the Downloads section of the AVTECH com website 3 Connect the Room Alert 24E unit to this computer using a cross over Ethernet cable and power on the Room Alert 24E unit 4 Assign a static IP address to the computer being used and close or disable all software firewalls anti virus application and or pop up blockers 5 Open the AVTECH Device Discovery Utility and press the reset button the button next to power port on back of the Room Alert 24E unit
5. Sensors such as AVTECH s Digital Temperature Sensor Digital Temperature Humidity Sensor Digital Power Sensor and others in the future can be connected to these sensor channels This 1s an RJ 11 port C Digital Switch amp Flood Sensor Alarm Indicators These three LEDs indicate the current alarm status of sensors connected to each of the three corresponding sensor ports or channels If the LED is green then there are currently no sensors in an alarm state for that type of sensor If the LED is red then one or more sensors of that type are in an alarm state and the web interface for Room Alert 24E should be reviewed for more insight Back View shown here without rack mounting brackets Switch Sensor Contact Bets 1 16 AVTECH Software Inc Room Alert eA M ANR ER N A 1 14 wl wl Expansion Pan D E F G D Switch Sensor Contact Sets Connect any AVTECH switch based environment sensor to a set of sensor contacts for monitoring by the Room Alert 24E unit Any switch sensor device with a set of voltage free dry contacts can be attached to a set of sensor contacts AVTECH has many sensors available for monitoring environment and other conditions E Expansion Port This port exists for future expansion Do not connect any sensors or cables to this port until AVTECH releases or approves devices that are specifically designed to utilize this port Reset Button Press this butto
6. 24E With PageR Enterprise application note included with your package This application note is also available on the AVTECH com website the Downloads section Alert Thresholds In order for alert notifications to be sent via email or SNMP Trap alert thresholds must be configured for the sensors attached to the Room Alert 24E unit Alert thresholds are configured on the Internal Digital and Switch tabs of the Settings screens Current sensor status will be displayed on the Status screen of the Room Alert 24E web interface The status icon displayed will be a gray circle O if a sensor is connected although an alert threshold is not set If an alert threshold is set for a connected sensor and the sensor is not in an alarm state the status icon displayed will be a green check If the connected sensor is in an alarm state the status icon displayed will be a red X Internal Sensors Temperature Humidity Alert thresholds for the internal built in sensors on the Room Alert 24E unit are configured using the Internal tab of the Settings screen The internal Temperature Humidity Sensor and the internal Power Sensor are available for use without any additional purchase Internal Temperature Humidity Sensor The field next to Internal Temp Humidity label can be used to change the sensor label of the internal Temperature Humidity Sensor The high and low threshold values
7. Connect Included Sensors And Accessories The graphics below identify the connection ports and channels of the Room Alert 24E ID box that are visible on the front and rear panels Use these to connect the appropriate sensors and accessories Front View shown here without rack mounting brackets Room Alert Advanced Computer Room Environment Monitoring Alerting amp Automatic Corrective Action External Environment Sensor Channels E Di AVTECH Software inc Network pipes 401 847 6700 AVTECH com A Digital Temperature Sensor Connect the included AVTECH Digital Temperature Sensor to one of the External Environment Sensor Channels shown above A The Digital Temperature Sensor provides a real time digital P 8 AVTECH Software Inc Room Alert 24E Installation temperature reading at the location of the temperature probe Position the sensor 1 the desired location running the sensor cable back to the Room Alert 24E ID box DO NOT remove the red plastic cap from the tip of the sensor Back View shown here without rack mounting brackets Switch Sensor Contact Sets 1 16 AVTECH Software Inc Room Alert 2 12al41581286 amp 12771 81 91 1501 n 1 19 139 1 14 wl 161 Expansion Port B C B Room Entry Sensor Connect the AVTECH Room Entry Sensor to one of the Switch Sensor Contact Sets 1 16 Position the sensor in the desired location running the sensor cable back to the Room A
8. MAC address of the unit This option can be used in conjunction with the MAC address listed on the bottom of the Room Alert 24E unit to attempt IP address assignment of a unit that cannot be located or has previously been obtained or assigned an incorrect IP address The Settings button opens the default web browser and displays the Settings screen of the Room Alert 24E web interface The Settings screen allows for further configuration of the Room Alert 24E unit and is where alerts email SNMP and other settings are configured wv The Web button displays the main Status screen of the Room Alert 24E web interface which shows current sensor data and alarm status in the default web browser for the system you are using Be sure to bookmark the link that loads for quick and easy reference in the future Eme The Update button initiates the firmware upgrade process of the AVTECH Device Discovery Utility Ifa Room Alert 24E unit is not selected before left clicking this Mens button a dialog will display asking for the IP address of the unit to upload firmware to Please see the Upgrading Firmware section of the Advanced Topics chapter for important instructions on the Update feature The AVTECH Device Discovery Utility offers additional features accessible via a right click context menu This menu is accessible only when a located Room Alert 24E unit has been selected and the right mouse b
9. also available through your favorite reseller just ask them to contact us on your behalf Benefits Of Using Room Alert 24E Know immediately when important or critical temperature and humidity changes and extremes occur within a computer room data center or other facility as well as power loss or other conditions that could lead to expensive down time damaged equipment lost worker productivity or denied server access Provide early warnings allowing staff and management to take actions that can avoid or minimize an event s impact on servers the network users insurance and the IT budget Give the IT staff and management peace of mind by keeping them fully informed of critical IT environmental changes regardless of where they are the time of day or day of the week Temperature extremes place an enormous stress on computer hardware and are normally caused by failure of the main air conditioning system or a loss of power Extremes for even a short time can create major problems Room Alert 24E provides dynamic real time temperature humidity power and room entry monitoring of the computer room data center or other facility Monitoring of digital temperature and humidity 1s possible at up to seven 7 locations and as far as 100 feet away from Room Alert 24E Monitoring of switch sensors such as main UPS power flood water smoke fire motion room entry air flow panic buttons and more is possible as far as 900 feet away from Room Alert
10. of this publication and the related software Nothing on the AVTECH UPDATE CD or documentation shall be construed as conferring any license under any of the AVTECH Software AVTECH or any third party s intellectual property rights whether by estoppel implication or otherwise Trademark Acknowledgements AlertScript AVTECH AVTECH Software the AVTECH Software Logo the AVTECH System Manager Character AVTECH com AVTECHSoftware com Environment Alarm Environment Monitoring Made EnvironmentMonitor com IT Environment Monitoring Made Network Wide Monitoring Made Page Command PageR PageR Data Center PageR Enterprise PagerEnterprise com Protect Your IT Environment Don t Wait Until It s Too Late Room Alert Room Alert PLUS Room Alert RPC RoomAlert com System Monitoring Made Easy TemPageR TemPageR com and Temperature Monitoring Made Easy are trademarks or registered trademarks of AVTECH Software Inc Any other trademarks product or company names mentioned herein are the property of their respective owners and used strictly for the purpose of identifying compatibility AVTECH Software cannot attest to the accuracy of any other organization s ownership claim to a trademark and use of any trademark in this publication should not be regarded as affecting the validity of any trademark or service mark Special Thanks We would like to recognize field test participants our inh
11. recipients can be specified and the Return Address From defined If multiple email recipients are specified they must be separated by a comma semi colon 5 Enable Email Alerting Email Alerts Enabled Enable Email Footer Email Footer Enabled Mail Server Address AVTECHAlert com Email Recipients HelpDeskepAVTECHAIert com 1 234557881 Erte Return Address From RoomAlert24E AVTECHAlert com Send Test Email Test Email Save Settings Requires Java Runtime Environment v1 5 0 or Later Java com Initial Email Setup First check the Enable Email Alerting checkbox and enter the domain name or IP address of the mail server being used in the Mail Server Address field on the Email tab Next enter the email addresses to be alerted in the Email Recipients field If more than one email address 15 entered use a comma or semi colon as the separator Finally enter an email address in the Return Address From field for an account that resides on the mail server being used NOTE If a domain name is entered in the Mail Server Address field the Room Alert 24E unit must be assigned static IP settings and have a DNS server IP address set Testing A test email can be sent using the Send Test Email button on the Email tab This button will automatically save any changes made to the Email tab before sending a test email message If the test email is not received check wit
12. the Room Alert 24E unit is still not discovered or the IP address is not updated continue with steps 4 6 4 5 Locate a cross over Ethernet cable or spare hub and connect it to the computer being used Connect the Room Alert 24E to the other end of the cross over Ethernet cable or directly to the hub Assign static IP settings to the computer being used If the Search button is pressed after doing so the Room Alert 24E unit should be discoverable If it is not be sure that there are no applications on the computer being used that are blocking traffic sent to or from the AVTECH Device Discovery Utility 1 e software firewalls anti virus applications etc Repeat steps 1 3 above although enter a static IP address in step 3 that has the same first three octets as the static IP address assigned to the computer 1 IP address of computer 192 168 2 3 IP address of Room Alert 24E 192 168 2 4 AVTECH Software Inc 7 Installation Room Alert 24E If the IP address of the Room Alert 24E unit is still not updated continue with steps 7 9 7 Assign static IP settings to the computer being used that match the IP address of the Room Alert 24E unit 1 e IP address of Room Alert 24E 169 254 10 122 IP address of computer 169 254 10 123 8 Click the Search button in the AVTECH Device Discovery Utility and select the Room Alert 24E unit when discovered 9 Click the Set IP button and enter a valid IP address for the l
13. 24E Notification to an unlimited number of individuals or groups at unlimited temperature and humidity thresholds too high or too low and by notification to each users device of choice 1s possible when Room Alert 24E is used with the bundled PageR software Room Alert 24E can log sensor data when used with PageR for tracking or identification of critical times where environment conditions may change to cause problems This can be useful for justification of new air conditioning equipment modification of the data center layout or justifying changes like the location of primary servers or the data center itself Users interested in security monitoring with network IP cameras should note that PageR allows monitoring of IP cameras like the popular Axis 210 which can be located anywhere network wide There is no requirement limitation to connect any camera directly to our hardware The motion sensor on the Axis 210 camera can trigger alerts and PageR can email the image snapshot to various staff members These recipients can click on a link within the PageR alert 1f configured to view live real time video through the Axis 210 camera The combination is very powerful for security conscious organizations and just a sample of what PageR offers to extend the value of Room Alert 24E 2 AVTECH Software Inc Room Alert 24E Installation Installation The initial installation of the Room Alert 24E can be completed quickly and easily provide
14. 4E unit 1s the most current requires internet access The additional support information provided on this screen is presented in the order that it should be followed in the event that you have a technical question regarding the Room Alert 24E or if you are experiencing a situation where assistance 1s desired About The Room Alert 24E About screen provides general links and contact information for AVTECH Software sales support and websites The firmware version that is currently installed on the Room Alert 24E unit will also be listed with the date released directly below The link entitled Click Here To Check AVTECH Software Inc 21 Additional Screens And Interfaces Room Alert 24E For Updates can be used to check if the firmware version installed on the Room Alert 24E unit is the most current requires internet access Room Alert 24E About Room Alert 24E Firmware v1 0 0 Feleased 15 March 2007 Click Here To Check Far Updates Sales Order Online Request Sales 888 2206 700 USA amp Canada 401 847 6700 internationals Support Support User s Guide amp Reference Manual Monitor With Enterprise aupparteVvrECH coam 888 220 6700 15 amp Canada 401 847 6700 international Website AVYTECH com F aam Alert carm EnviranmentManitar com Web Interface The Room Alert 24E web interface can be used to view current sensor status on the Room Alert 24E unit The web in
15. E Be sure that there are NO WEB BROWSERS ACCESSING the Room Alert 24E unit from anywhere on your network before uploading the firmware as this could cause the firmware update to be incomplete or become corrupted When completed open the AVTECH Device Discovery Utility and click the Search button When the Room Alert 24E unit is located select it and click the Upgrade button If the unit can not be located although 1s accessible via a web browser skip to the Unit Accessible Although Not Discoverable section below Navigate to the location where the Room Alert 24E Firmware Update file was saved select it and click the Upload button A dialog will then load asking for confirmation of the firmware upload Click Ok to upload the Room Alert 24E Firmware Update file to the Room Alert 24E unit Unit Accessible Although Not Discoverable In the event that the network blocks UDP broadcast packets on port 30718 the AVTECH Device Discovery Utility will not be able to locate the Room Alert 24E unit even though it is accessible via a web browser As long as the Room Alert 24E unit can be accessed via a web browser the AVTECH Device Discovery Utility should still be able to update the firmware on it To do so click the Upgrade button in the AVTECH Device Discovery Utility without anything selected Enter the IP address of the Room Alert 24E unit to be upgraded and click the button Navigate to the location where the
16. Room Alert 24E Monitoring Real Time Temperature Humidity Power amp More with Logging Alerting amp Automatic Server Shutdown Phone 401 628 1600 pum Fax 401 628 1601 User s Guide amp Web AVTECH com Reference Manual 090702 02 Copyright Information Copyright 1988 2009 AVTECH Software Inc All Rights Reserved No part of this book may be used or reproduced for commercial benefit in any form or by any means or stored in a database or retrieval system without prior written permission of AVTECH Software Inc except in the case of brief quotations embodied in articles and reviews Making copies of any part of this book for any purpose other than your individual use 1s a violation of United States copyright laws and international treaty provisions For information or additional copies contact AVTECH Software Inc as directed below Printed in the United States of America Warning and Disclaimer This publication is shipped as is without warranty of any kind either express or implied While every precaution has been taken in the preparation of this publication the publisher and authors assume no responsibility for errors or omissions Neither is any liability assumed for damages resulting from the use of the information or instructions contained herein It is further stated that the publisher and authors are not responsible for any damage or loss to your data or equipment that may result directly or indirectly from your use
17. This is an instant plug amp play sensor that connects to one of the switch sensor contact sets via a low voltage 2 wire cable Any non voltage dry contact sensor can be connected to provide an immediate alert when the sensor or device changes status to go on off make break open close This creates an instant plug amp play sensor when connected to one of the switch sensor contact sets via a low voltage 2 wire cable AVTECH Software Inc 19 Additional Screens And Interfaces Room Alert 24E Additional Screens And Interfaces Network The Network tab of the Room Alert 24E Settings screen is used to update the network settings of the Room Alert 24E unit The network settings can also be updated using the AVTECH Device Discovery Utility To configure the Room Alert 24E unit to obtain an IP address automatically using DHCP check the Use DHCP checkbox and click the Save Settings button To configure the unit with a static IP address uncheck the Use DHCP checkbox enter the new static IP address gateway IP address DNS server IP address and subnet mask 1 the appropriate fields and click the Save Settings button NOTE If configuring static IP settings on the Room Alert 24E unit be sure that the settings assigned are valid for the current location of the Room Alert 24E unit and that there are no other devices assigned to the same IP address DO NOT set an IP address that is outside of your subnet
18. abel and the sensor type of the sensor will be displayed directly below it High and low thresholds for the temperature and humidity 1f the sensor is a Temperature Humidity Sensor are entered in the High and Low columns Temperature thresholds must be entered in the temperature scale selected on the Advanced tab Humidity thresholds must be entered in percent Relative Humidity RH If the sensor readings differ from a known temperature or humidity at the sensor location they can be calibrated using the Adjust column AVTECH Software Inc 15 Configuration And Setup Screens Room Alert 24E Room Alert 24E Settings Security Advanced Internal Digital 1 Digital Digital Alert thresholds can be specified and Room Alert will send an email alert if configured when the thresholds are exceeded The sensor labels can be modified to describe the sensor location or purpose NOTE Temperature thresholds are specified in the temperature scale selected onthe Advanced tab The Adjust calibration value is specified in Celsius C Humidity thresholds are specified in percent Relative Humidity Digital Sensor Ext Sensor 1 Sensor Type Temp Humidity High Low Adjust Temperature Thresholds 75 o Humidity Thresholds Save Settings Requires Java Runtime Environment v1 5 0 or Later Java corm Digital sensors are those that provide real time variable status values that can be use
19. d the instructions below are followed with detail and care Before beginning please lay out the contents of the Room Alert 24E package so that the components can all be located and accessed with ease Package Contents The main components included with the standard default Room Alert 24E package include One 1 Room Alert 24E ID Box with built in temperature humidity amp power One 1 Ethernet Cable 10 length red One 1 AVTECH 5v Power Adapter 110 240v 50 60Hz One 1 Digital Temperature Sensor One 1 Room Entry Switch Sensor One 1 Room Alert 24E User s Guide amp Reference Manual you re reading it One 1 Getting Started With PageR Enterprise manual One 1 AVTECH Update CD One 1 Set Of Four 4 Rack Mount Bolts amp Square Plug Adapters One 1 Package Of Literature amp Additional Information NOTE Some of the components arriving with this package may be individually wrapped and contain additional supporting components Please remember to keep these components together as they will be required for proper setup If you received additional components i e like additional sensors that are not mentioned above instructional material explaining the proper setup of that component should be included with it If you cannot find the proper instructional materials check the included CD or Support and Downloads sections of the AVTECH com website for any appropriate in
20. d to obtain a more definitive understanding of a current sensor s status allow products like PageR to monitor at multiple thresholds and be logged for historical reference These values are included within alert messages for a clearer understanding by recipients and used for trending or manipulation into graphs or charts via other applications These sensors attach to various AVTECH hardware via RJ 11 cable to an external environment sensor channel Current sensors providing real time values include the AVTECH Digital Temperature Sensor AVTECH Digital Humidity Sensor and AVTECH Digital Power Sensor di a Digital Temperature Sensor Digital Temperature Humidity Sensor Digital Power Sensor P Switch Sensors Switch sensor alert thresholds are set using the Switch 1 8 and Switch 9 16 tabs The appropriate sensor number to configure will be determined by the set of sensor contacts on the back of the Room Alert 24E unit that the corresponding sensor is connected to The circuit or sensor state selected in Alarm On drop down menu should be the circuit state that you wish alert notifications to be sent at To determine the proper sensor state connect the sensor to the Room Alert 24E unit and determine the current circuit state displayed on the Status screen for that sensor Enter the opposite sensor state the Alarm On drop down menu for that sensor If there 15 no sensor connected to a specific sensor c
21. displayed will be a green check Q If the connected sensor is in an alarm state the status icon displayed will be a red X TM Advanced Computer Room O m A le rt Environment Monitoring Alerting amp Automatic Corrective Action Status o Settings A j About R24 80184 Current Sensor Status 03 14 07 14 26 02 Room Alert 24E v1 0 0 Update Every 60 secs Fahrenheit 9 Celsius O Digital Sensors 1 Internal 3 out of 6 External Connected Internal Temperature Humidity Channel 1 Power Channel 2 Temperature Humidity Channel 3 Temperature Q Internal Sensor 6 Ext Sensor 1 Ext Sensor2 6 Ext Sensor 3 High Voltage V High High 76 40 F 7213 72 71 F Low Low Low 62 60 F 1 1 4s V 38555 63 51 F 63 26 F High High 35 21 RH 39 04 WRH Low 9 Low 32 14 RH 385 77 va 38 70 RH ert Switch Sensors 16 out of 16 Enabled Channel 1 Switch Channel 2 Switch Channel 3 Switch Channel 4 Switch Switch Sen 1 6 Switch Sen 2 6 Switch 3 6 Switch Sen 4 Channel 5 Switch Channel 6 Switch Channel 7 Switch Channel 8 Switch Switch Sen 5 6 Switch Sen 6 Switch Sen 7 6 Switch Sen 8 Channel 9 Switch Channel 10 Switch Channel 11 Switch Channel 12 Switch 6 Switch Sen9 Switch Sen 10 6 Switch Sen 11 Switch Sen 12 Channel 13 Switch Channel 14 Switch Channel 15 Switch Channel 16 Switch 6 Switch Sen 13 6 Switch Sen 14 6 Sw
22. displays important status and event information from every server and TCP IP device on the network Events whether normal status updates or critical warnings can be flagged to automatically and immediately trigger notifications to remote personnel via mobile phones pagers email IM and more You can even have PageR Enterprise automatically run scripts commands or launch applications when an event occurs or thresholds pass creating a Lights Out environment PageR Enterprise is unique in its ease of use and the range of servers and events it monitors from the basic Are you there network pings to complex computer room environment monitoring and power crash detections On Windows servers any event written to an Event Log System Security Application can trigger an immediate alert notification and or automatic corrective action Mixed platform networks are fully supported to include Windows NT 2K XP 2K3 NetWare UNIX any VMS HP3000 RS6000 AS 400 more Large OS platforms can be securely monitored by PageR Enterprise to send alert notifications and start automatic corrective actions if needed PageR Enterprise allows notifications to individuals groups hierarchies contact different people at different times and for different issues Set up escalations and multiple methods of notifications If users want to view PageR Enterprise remotely like while visiting a remote branch facility or from home they can use the Pa
23. e Room Alert 24E Settings screen is used to configure a password for entry to the Room Alert 24E Settings screen Be sure that the password entered contains only alphanumeric characters special characters are not supported Enter the password again in the second field for verification and click the Save Settings button 20 AVTECH Software Inc Room Alert 24E Additional Screens And Interfaces Advanced The Advanced tab of the Room Alert 24E Settings screen is used to configure the temperature scale time zone daylight savings time setting time server IP address and can reset the Room Alert 24E unit to factory defaults The temperature scale selected the Temperature Scale drop down will be the default temperature scale to be used when entering alert thresholds and displayed on the Status screen The Time Server IP field 1f modified must contain the IP address of an accessible NTP time server If the Reset Factory Defaults button is used to reset the Room Alert 24E unit to factory defaults be sure to close the web browser after clicking the button and use the AVTECH Device Discovery Utility to locate the Room Alert 24E unit Room Alert 24E Settings Room Alert 24E Help Network SNMP Security Advanced Internal Digital 1 Digital2 Digital gt Room Alert 24E Firmware v1 00 Released 15 March 2007 Click Here To Check For Updates Room Alert can repo
24. ensor RMA PS2 SEN The AVTECH Digital Power Sensor allows real time voltage amperage wattage and overall power consumption readings for the device plugged into it Alerts can be initiated based upon consumption levels This is an instant plug amp play sensor that connects to one of the external environment sensor channels via an RJ 11 cable Flood Sensor RMA F008 SEN RMA F024 SEN The AVTECH Flood Sensor is available with a standard 8 or 24 flood sensor cable and allows a real time notification of flood or water leakage wherever the attached flood sensor cable is located This is an instant plug amp play sensor that connects to one of the switch sensor contact sets via a low voltage 2 wire cable Sound Light amp Entry Sensor RMA SLE SEN The AVTECH Sound Light amp Entry Sensor allows real time monitoring for sound and light at the location of the sensor This sensor also includes a set of switch sensor contacts and an AVTECH Room Entry Sensor Each sensor can be monitored independently or an any sensor contact set allows all sensors to be monitored via a single cable Any switch sensor can be attached to the switch sensor contacts This 1s an instant plug amp play sensor that connects to one or more of the switch sensor contact sets via a low voltage 2 wire cable AVTECH Software Inc Room Alert 24E Dry Contacts External Sensor Options Motion Sensor RMA MOT SEN The AVTECH Motion S
25. ensor allows a real time notification of movement through a zone or across a path This is an instant plug amp play sensor that connects to one of the switch sensor contact sets via a low voltage 2 wire cable Power Sensor RMA PS1 SEN The AVTECH Power Sensor allows a real time notification of main power status change 1 e power going on or off This is an instant plug amp play sensor that connects to one of the switch sensor contact sets via a low voltage 2 wire cable Smoke Sensor RMA SS1 SEN The AVTECH Smoke Sensor allows a real time notification of the presence of smoke or fire This is an instant plug amp play sensor that connects to one of the switch sensor contact sets via a low voltage 2 wire cable Air Flow Sensor RMA AF1 SEN The AVTECH Air Flow Sensor allows a real time notification of air flow status change i e air flow going on or off This is an instant plug amp play sensor that connects to one of the switch sensor contact sets via a low voltage 2 wire cable Room Entry Sensor RMA RE1 SEN The AVTECH Room Entry Sensor allows a real time notification of door or cabinet entry i e door opening or closing This is an instant plug amp play sensor that connects to one of the switch sensor contact sets via a low voltage 2 wire cable Panic Button RMA PB1 SEN The AVTECH Panic Button provides the ability to initiate a real time notification to others via the push of a button
26. ert 24E attaches directly to the network via Ethernet to provide complete security Room Alert 24E monitors in real time and allows alert notifications to be sent via email and email to SMS to devices like computers phones pagers and PDAs Users can set up thresholds for temperature and humidity that are rising or falling and monitor digital power consumption through AVTECH s Digital Power Sensor Status of attached sensors for power flood smoke air flow room entry and more is viewed in real time through Room Alert 24E s web interface and your favorite web browser Because each Room Alert 24E ID box is SNMP enabled it can easily be monitored via SNMP savvy applications like PageR Enterprise OpenView Tivoli Unicenter Nagios and others Room Alert 24E is designed to work easily with AVTECH s PageR Enterprise PageR software and a PageR 20 Object Enterprise license 1s included bundled with the package at no additional charge PageR will significantly enhance the alerting capabilities to allow notification to unlimited individuals and groups hierarchies different people for different sensors locations and different people for different times of the day With PageR users can establish custom monitoring schedules and dependencies Alert notification methods can also be expanded to include email email to SMS Simple Network Paging Protocol SNPP dialout paging TAP or UCP web page update logfile update pop up broadcast message MSN M
27. essenger audio alert spoken English text fax and more PageR will enable automatic corrective actions both on alarm start and alarm resolution This means that users have the ability to start stop computers start stop applications run commands start executables run JavaScripts run Visual Basic VB scripts and the like If you have not looked at PageR before take a look because it truly 1s one of the easiest and most powerful products to use in network wide monitoring Even better it can work harmoniously with your favorite network wide monitoring application while monitoring any server device or event worldwide across your network regardless of operating system via a single installation that uses no rules and no agents Remember it s included Room Alert 24E is a member of AVTECH Software s Room Alert product line There are several powerful Room Alert models designed to monitor IT environmental conditions in any type or size computer room or data center All Room Alert models come with a small license to run PageR and include a printed copy of the Getting Started With PageR Enterprise manual AVTECH Software Inc 1 Introduction Room Alert 24E To learn more about PageR Room Alert or TemPageR products please visit AVTECH Software s primary websites at AVTECH com PagerEnterprise com RoomAlert com and TemPageR com To order AVTECH products visit EnvironmentMonitor com or call 888 220 6700 401 628 1600 AVTECH products are
28. file Monitor Security Performance Applications More Monitor Any Remote NT 2K XP 2K3 System Monitor Any Remote Novell NetWare Server Monitor Any UNIX Events Across Your Network Monitor SNMP DNS Web Sites Links Pings More Monitor Large Platform Hosts Including UNIX Any OpenVMS AS 400 HP 3000 HP9000 RS6000 VME IBM Others Web Browser Interface For Remote Monitoring Notify Individuals Groups Hierarchies More Create Escalations Schedules Dependencies Blackout Periods Automatic Corrective Actions Unlimited Choice Of Alert Methods Mobile Phone Pager Email SMS SNPP Console IM Skype Broadcast Audible Alert Dial Out Fax Web More All Paging amp SMS Services Supported All GSM Mobile Phones Supported Monitor Computer Room Environments CD FREE Evaluation hether you re running an e business managing critical servers or supporting a global network IT staff need to know things are OK It s a hassle to stay by the phone call or dial in regularly and impossible to leave the office on time because you need to be sure that server amp network issues remain under control You worry about missing important events or the call if something goes wrong Well relax now you can use PageR Enterprise from AVTECH Software to monitor systems servers devices and events throughout the department or enterprise PageR Enterprise provides a central console with a web interface that collects filters and
29. for both the temperature and humidity readings from the internal Temperature Humidity Sensor are entered respectively in the High and Low columns The proper temperature thresholds to enter will depend on the current temperature scale selected on the Advanced tab The humidity thresholds should be entered in percent Relative Humidity RH If the temperature or humidity reading from the internal Temperature Humidity Sensor differs from a known temperature or humidity at that location the readings from the internal Temperature Humidity Sensor can be calibrated using the Adjust field Temperature adjustments must be made in Celsius Humidity adjustments must be made in percent Relative Humidity RH 14 AVTECH Software Inc Room Alert 24E Configuration And Setup Screens Room Alert 24E Settings Security Advanced Internal Digital 1 Digital 2 Digital This unit contains internal digital temperature and digital humidity sensors Internal Temp Humidity Internal Sensor High Low Adjust Temperature Thresholds 75 0 Humidity Thresholds 60 Save Settings Requires Java Runtime Environment v1 5 0 or Later Java cam Digital Sensors The alert thresholds for any attached digital sensors are entered in the Digital labels with representing the digital port number the sensor is connected to The sensor label for that corresponding sensor can be updated in the field next to the Digital Sensor l
30. geR Enterprise web browser interface to connect and check event status via the network or internet Download Your FREE Evaluation Copy At www AVTECH com Call 1 888 220 6700 Toll Free Or Contact US At Phone 401 628 1600 Fax 401 628 1601 Email Web AVTECH Software Sales AVTECH com www AVTECH com AVTECH Software Inc 16 Cutler Street Warren RI 02885 USA Copyright 1988 2009 AVTECH Software Inc Rights Reserved AVTECH PageR PageR Data Center PageR Enterprise and Network Wide Monitoring Made Easy are trademarks or registered trademarks of AVTECH Software Inc Any other trademarks used are property of their respective owners and used solely for the purpose of promoting compatibility AVTECH 080601 28 AVTECH com Protect Your IT Equipment Don t Wait Until It s To Late
31. h the mail server administrator in regards to the current SMTP relay settings If anonymous SMTP relay messages are blocked a mail server can usually be configured to allow anonymous SMTP relay messages from the IP address of the Room Alert 24E unit If this type of configuration 1s not allowed on the mail server the bundled PageR software can be used to send authenticated SMTP relay messages AVTECH Software Inc 11 Configuration And Setup Screens Room Alert 24E Email To SMS Email alert notifications can be sent via Short Message Service SMS to computers mobile phones alphanumeric pagers and PDAs using SMS text messaging in addition to regular email This functionality is widely supported by current mobile device service providers and 1s accomplished by sending email to an email address formatted in a way defined by the service provider being used for the target mobile device For example Verizon s email address format for sending an email alert to a mobile device using SMS text messaging is lt 10 digit mobile device number gt vtext com with lt 10 digit mobile device number gt being replaced by the area code and phone number of the mobile device without dashes spaces or a 1 in front of the area code If the specific format for your service provider is not known AVTECH provides a database 1 the Support section of the AVTECH com website that contains the email to SMS format for many available service prov
32. hannel choose Disabled from the Alarm On drop down menu 16 AVTECH Software Inc Room Alert 24E Configuration And Setup Screens Room Alert 24E Settings Digital 3 Digital 4 Digital 5 Digital 6 Switch 1 8 Switch 9 16 Room Alert can be configured to monitor switch sensors and will send an email alert if configured when the switch sensor circuit state is opened closed The sensor labels can also be modified to describe the sensor location purpose Sensor Type Switch 8 Channels Switch Sen 1 Sen 2 Switch Sen 3 Switch Sen 4 Sen 5 Sen 5 Sen 7 Sen 8 Save Settings DISABLED DISABLED m Alal 2 ih amp iu rm rm m ec EE m I ui m Requires Java Runtime Environment v1 5 0 or Later Java carm Switch sensors are those that provide real time status information showing whether a sensor is in or out of an alert state These sensors have an internal switch that is monitored to see if the switch is open closed on off make break etc Sensor status can be logged for historical reference although this type of sensor does not allow threshold monitoring like digital sensors Users can still turn the logged status information into graphs or charts via other applications The most important benefits here are knowing what percentage of time a sensor 1s in an alert stage or wha
33. he exception would be those occasions where a new version of the firmware has just coincidentally been released 22 AVTECH Software Inc Room Alert 24E Additional Screens And Interfaces The next row contains a field that can be used to modify the refresh interval of the Status screen and a pair of radio buttons for toggling between Fahrenheit and Celsius temperature displays By default the refresh interval for the Status screen is set to every 60 seconds To temporarily change this refresh interval enter a number of seconds in the Update Every field and click outside of the field The default temperature scale displayed will correspond with the Fahrenheit or Celsius scale selected on the Advanced tab of the Settings screen Below these two rows 15 the sensor display area The sections displayed from top to bottom are Digital Sensors including Internal Sensors and then Switch Sensors Next to the sensor block name will be text indicating the number of sensors currently connected The display for each sensor within the sensor block will contain the corresponding sensor label for that sensor as well as a status icon indicating the current alert status and various other data The status icon displayed will be a gray circle O if a sensor is connected although an alert threshold 15 not set If an alert threshold 15 set for a connected sensor and the sensor is not in an alarm state the status icon
34. he search on Make the correct selection and then continue The Room Alert 24E unit is initially set to obtain an IP address automatically using DHCP If you do not have DHCP on your network please see the Static Only Networks section below IP Address Address version 00 20 44 89 6c d7 1 0 0 EN RE SN 5 pR26 91121 192 168 2 200 00 20 4 89 19 7 Continuing Search in 37 second s AVTECH Software Inc 5 Installation Room Alert 24E The Room Alert 24E unit connected to your network should appear in the AVTECH Device Discovery Utility window as illustrated above This will normally take just few seconds If the IP address displayed 1s 169 Xxx xxx and the Name is displayed as Unknown or if the Room Alert 24E unit was not found please see the Device Not Found Or Invalid IP Address subsection below before continuing Once the desired Room Alert 24E unit is displayed select it from the list to perform an action on it Selecting multiple units will cause the action selected to be performed on multiple units 1 e all selected units simultaneously The Set IP button is used to assign a static IP address gateway IP address subnet mask and DNS server IP address or to set the Room Alert 24E unit back to DHCP 0 0 0 0 If the Set IP button is pressed without a specific Room Alert 24E unit selected in the AVTECH Device Discovery Utility a prompt will display asking for the
35. iders This 15 the largest database of this type on the web However if your service provider 15 not listed please contact them by phone for the proper format and be sure that the mobile device being used has text messaging capability enabled If you learn of a new or changed format please email this with your contact information to Support AVTECH com so we may confirm it and post it online for the convenience of other users SNMP The Room Alert 24E unit is fully SNMP compliant and can be monitored by applications capable of performing an SNMP Query or Get request The Room Alert 24E unit can also be configured to send SNMP Traps to up to three separate IP addresses when thresholds are exceeded The bundled PageR software offers the ability to initiate SNMP Queries to and receive SNMP Traps from the Room Alert 24 unit PageR can be used if desired enabling advanced alerting and automatic corrective action features If another application is used to monitor the Room Alert 24E unit be sure to obtain the MIB files for the Room Alert 24E unit from the Downloads section of the AVTECH com website or the most recent AVTECH Update CD 12 AVTECH Software Inc Room Alert 24E Configuration And Setup Screens Room Alert 24E Settings Network Email SNMP Security Advanced Internal Digital 1 Digital2 Room Alert can respond to a SNMP Query Get request from network monitoring programs such as PageR Enterprise and also se
36. itch Sen 15 6 Switch Sen 16 Circuit State Open Circuit State Open Circuit State Closed Circuit State Open Room Alert 24E Monitoring Real Time Temperature Humidity Power amp More with Logging Alerting amp Automatic Server Shutdown Order Online At EnvironmentMonitor com Copyright 1988 2007 AVTECH Software Inc All Rights Reserved Worldwide 888 220 6700 401 847 6700 AVTECH com AVTECH Software Inc 23 Advanced Topics Room Alert 24E Advanced Topics Upgrading Firmware The Room Alert 24E firmware is upgraded using the AVTECH Device Discovery Utility and Room Alert 24E Firmware Update file The latest version of these files can be obtained from the Downloads section of the AVTECH com website If the AVTECH Device Discovery Utility is already installed on the computer that will be used for the upgrade check for an updated version before downloading the Room Alert 24E Firmware Update file NOTE When saving the Room Alert 24E Firmware Update file to the computer it may be saved with either a zip or upd file extension If the extension is 2 DO NOT EXTRACT the Room Alert 24E Firmware Update file After obtaining the most current version of the AVTECH Device Discovery Utility and the Room Alert 24E Firmware Update file be sure to install the AVTECH Device Discovery Utility on the system that will be used to upgrade the Room Alert 24E firmware if it 15 not already installed IMPORTANT NOT
37. lert 24E ID box C Expansion Port This port exists for future expansion Do not connect any sensors or cables to this port until AVTECH releases or approves devices that are specifically designed to utilize this port Step 5 Check Room Alert 24E Firmware Version Open the AVTECH Device Discovery Utility and click the Search button When the Room Alert 24E unit is located select it and click the Web button If you are unable to locate your Room Alert 24E unit because UDP broadcast packets are blocked on your network simply type the IP address of the Room Alert 24E unit in the location bar of a web browser NOTE If the Status screen does not load sensor data be sure that a proxy or Microsoft ISA Internet Security and Acceleration server is not blocking traffic to or from the Room Alert 24E unit After the Status screen has loaded and is fully displayed click the Room Alert 24E link in the top right hand corner If the pop up that loads says a more current version is available then follow the instructions in the Upgrading Firmware section of the Advanced Topics chapter of this manual AVTECH Software Inc 9 Configuration And Setup Screens Room Alert 24E Configuration And Setup Screens Alert Methods The Room Alert 24E unit can send alert notifications via email and email to SMS using anonymous SMTP relay and or SNMP Traps The Room Alert 24E unit is fully SNMP compliant and ca
38. lug it into a surge protected UPS power source This will allow alert notifications even after a complete power loss NOTE The Room Alert 24E unit should be plugged into a UPS Then attach the other end of the power adapter to the Power port on the Room Alert 24E unit only if the Room Alert 24E unit 15 already connected to the network Be sure to remove the sticker over the Power port before attaching the 5v 1A Power Adapter to the Room Alert 24E unit IMPORTANT NOTE DO NOT CONNECT POWER to the Room Alert 24E unit during the initial setup UNTIL AFTER you have connected it to your network as described above or it will cause problems automatically assigning the initial IP address Once the network and power connections have been completed verify that the LED located on the bottom left side of the network jack lights up indicating power and network connectivity Network Step 3 Discovery And Network Settings Once the Room Alert 24E unit has been properly installed according to Step 2 above open the AVTECH Device Discovery Utility and click the Search button The AVTECH Device Discovery Utility will attempt to discover the Room Alert 24E unit connected to your network by sending out a UDP broadcast on UDP port 30718 NOTE If there are multiple Ethernet adapters on the computer that the AVTECH Device Discovery Utility is installed on a dialog will display asking for the proper network to perform t
39. n be accessed by any application that can issue a SNMP Get request PageR can therefore be used to perform SNMP Get requests and receive SNMP Traps Room Alert 24E Alert Detected Ext Sensor 1 Temperature Sensor Has Exceeded The Defined Threshold Alert Detected At O3 23 07 12 24 30 Current Value 77 90F Threshold 75 20F gy 24 00C Click to view current status http 192 168 2 214 Room Alert 294E Monitoring Real Time Temperature Humidity Power amp More with Logging Alerting amp Automatic Server Shutdown Order Online Environment Copyright 1966 2007 AVTECH Software Inc 11 Rights Reserved Worldwide 566 220 6700 401 847 6700 AVTECH com Email Email alert notifications are configured in the Room Alert 24E web interface on the Email tab of the Settings screen Email alert notifications from the Room Alert 24E unit are sent using anonymous SMTP relay Be sure the mail server being used is configured to allow this type of connection NOTE If the mail server that will be used requires the use of authenticated SMTP relay for email alerts PageR can and should be used as it offers authenticated SMTP relay capability 10 AVTECH Software Inc Room Alert 24E Configuration And Setup Screens Room Alert 24E Settings Network Security Advanced Internal Digital 1 Digital2 Digital Room Alert can send email via SMTP to notify users of alerts Multiple email
40. n to reboot the Room Alert 24E unit If the button 1s pressed and held for 5 seconds the unit will reset to the factory default settings and reboot G Main Power Port Connect the AVTECH 5v 1A Power Adapter to this port to power the Room Alert 24E unit Do not use any other power adapter or it could damage the unit Step 1 Install The AVTECH Device Discovery Utility The AVTECH Device Discovery Utility is used to initially discover the Room Alert 24E after it is connected to your network The Device Discovery Utility can be installed from the AVTECH Update CD or downloaded from the Downloads section of the website Install this utility on a Windows based computer that is located on the same network that the Room Alert 24E unit will be connected to Install this now and we will come back to the Device Discovery Utility in a later step Step 2 Install The Room Alert 24E ID Box The Room Alert 24E must be connected in the following order for initial configuration and discovery on the network to be successful Locate the Ethernet cable included with your package and connect one end to the Network port on the front of the Room Alert 24E Network unit Connect the other end of the Ethernet cable to an open port on the switch or router that will give the Room Alert 24E unit access to your network 4 AVTECH Software Inc Room Alert 24E Installation Next locate the AVTECH 5v 1A Power Adapter and p
41. nd SNMP Traps SNMP Read Community Name public SNMP Trap Recipient 1 192 158 2 241 SNMP Trap Recipient 2 sEnter SNMP Trap Recipient2 SNMP Trap Recipient 3 Enter SNMP Trap Recipient 3 gt Save Settings Requires Java Runtime Environment v1 5 0 or Later Java com SNMP Queries SNMP Get SNMP Queries or Get requests are performed by a SNMP enabled software application to retrieve specific information from an SNMP compliant device on the network The query or request will be sent to the IP address of the Room Alert 24E unit using a SNMP community name on UDP port 161 The SNMP community name in use for that device or network must match the name in the SNMP Read Community Name field on the SNMP tab of the Settings screen If use of a third party application is desired the SNMP protocol used must be version 1 and the MIB files for the Room Alert 24E unit must be loaded properly in the software application in order to retrieve the SNMP MIB Objects that will return sensor data from the Room Alert 24E unit to the monitoring software SNMP Traps SNMP Traps are sent from an SNMP compliant device on the network and received by a SNMP enabled software application capable of receiving SNMP Traps To configure the Room Alert 24E unit to send SNMP Traps to a specific IP address enter the IP address in one of the three SNMP Trap Recipient fields on the SNMP tab SNMP Traps sent from the Room Alert 24E unit are se
42. nt using an SNMP community name of public If use of a third party application is desired be sure to load the Room Alert 24E MIB file or the information received in the SNMP Trap will not be translated AVTECH Software Inc 13 Configuration And Setup Screens Room Alert 24E Monitoring With PageR Enterprise PageR PageR 1s a network wide monitoring application included bundled with the purchase of a Room Alert 24E unit The license level included will depend on the quantity of units purchased and can be upgraded for greater capacity or functionality at any time by speaking to your Product Specialist The PageR software offers the ability to monitor the Room Alert 24E unit via SNMP Query or SNMP Trap and provides more flexibility and control over when alert notifications are sent and which notification methods are available for use PageR includes powerful features allowing unlimited alerting to individuals and groups hierarchies dependencies scheduling automatic corrective actions and the ability to monitor any server device or event worldwide across the network this is possible from a single installation with no rules and no agents PageR 15 a significant benefit of the overall Room Alert 24E package It can be used as your primary network monitoring application or in conjunction with other monitoring applications For instructions on configuring PageR to monitor a Room Alert 24E unit please refer to the Monitor Room Alert
43. ocation on the network where the Room Alert 24E unit will be located If the IP address does not update access the Settings screen of the Room Alert 24E unit and enter IP address settings on Network tab After doing so click the Save Settings button wait 10 seconds and re attach the Room Alert 24E unit to the network Device Not Found Or Invalid IP Address If the Room Alert 24E 15 not discovered by the AVTECH Device Discovery Utility the network may be blocking UDP broadcast packets on port 30718 Even if the Room Alert 24E obtains a valid IP address this can prevent the Room Alert 24E unit from being discovered To resolve this issue check the DHCP server for the MAC address listed on the label located on the bottom of the Room Alert 24E unit If this 15 not possible or if there 15 not an entry in the DHCP server follow the instructions listed under the Static Only Networks subsection above If the Room Alert 24E unit is discovered although has a 169 xxx xxx xxx IP address the Room Alert 24E unit may not have been connected properly or DHCP assignment may currently be getting blocked In either case follow the instructions listed in the Static Only Networks subsection above NOTE If the instructions provided do not allow configuration of the Room Alert 24E unit please initiate a Live Chat technical support request on AVTECH com or send email support request to Support AVTECH com Step 4
44. onfiguration created Synchronize Time using the Save Settings feature to one or multiple Room Alert 24E units When Save Settings selected the user will need to select from a previously saved file located in Restore Settings the log folder of the Device Discovery Utility directory in order to restore or update the settings on the Room Alert 24E unit s Static Only Networks If the network that the Room Alert 24E unit will be connected to does not have automatic DHCP IP address assignment the Room Alert 24E unit will default to a 169 xxx xxx xxx IP address The AVTECH Device Discovery may or may not be able to discover your unit when it has obtained a 169 xxx xxx xxx IP address depending on various network conditions Follow the steps below to assign an IP address to the Room Alert 24E unit that will be appropriate for your network 2 3 Restart the AVTECH Device Discovery Utility and click the Set IP button Click Ok on the first dialog that displays and enter the Room Alert 24E MAC address when prompted The MAC address is listed on the label located on the bottom of the Room Alert 24E Enter a valid static IP address for the current location of the Room Alert 24E unit when prompted NOTE If the Room Alert 24E unit is later relocated outside of the current subnet you will need to reset the IP address in order to see and work with the Room Alert 24E unit If
45. or you may not be able to see or discover the Room Alert 24E unit Room Alert 24E Settings Room Alert 24E Settings Network 5 Security Advanced Internal Digital 1 Digital 2 Digital Network Email SNMP Security Advanced Internal Digital 1 Digital 2 Digital gt Room Alert can use a custom name for DHCP This allows users to label a specific location Room Alert can prompt for a password before displaying the Settings interface Enter a password as the DHCP name making it easier to uniquely identify multiple Room Alert units on the network below to enable the password prompt Leaving the field blank will display the Settings interface without a password prompt NOTE The DHCP Name is limited to 16 characters If a static IP address has been set the Gateway DNS Server and Subnet Mask can be set NOTE Be sure to keep a record of this password in a safe place DHCP Name R24 81502 IMPORTANT Only alphanumeric characters are supported Special characters are not supported Use DHCP L IP Address 192 168 2 214 Web Password rer Password Confirm eee Gateway 192 168 2 1 DNS Server IP 192 168 2 1 Subnet Mask 255 255 255 0 Save Settings Save Settings Requires Java Runtime Environment v1 5 0 or Later Requires Java Runtime Environment v1 5 0 or Later Java com Java com Security The Security tab of th
46. ouse support staff and the entire software amp hardware development teams for their contributions and assistance in completing this manual Sales Support amp Contact Information To receive further information or assistance regarding this publication or any AVTECH Software product or service please contact Headquarters AVTECH Software Inc Email Sales AVTECH com 16 Cutler Street Support AVTECH com Warren RI 02885 USA Info AVTECH com Phone 401 628 1600 Web AVTECH com Sales 888 220 6700 EnvironmentMonitor com PagerEnterprise com Fax 401 628 1601 RoomAlert com TemPageR com Room Alert 24E Table Of Contents Table Of Contents OCU EO mmm er 1 I Benefits Of Using Room Alert 24 E ccaenncancsdicacwncrtinssseectacsbernaheesdlonendiwadenaieieidevedeyubapnedweasdenedinassseedaurnerseions 2 E e t MH 3 Pakane T _________ _0__ 3 AE ID OX _____4 ___6 6__ _ 6__6___ 3 Step 1 Install The AVTECH Device Discovery q Install the Room 2AE ID Step 3 Discovery And Network Setting anean Snn Te aei ria 5 OMY d T um 4 Device Not Found Or Ty ai 8 Step 4 Connect Included Sensors And ACC CS SOIC 8 Step 5 Check Room Alert 24E Firmware Vets lO 9 Selah rr 10
47. rt temperature data in Fahrenheit and or Celsius Use the drop down menu below to choose the desired temperature scale Click the Reset Factory Defaults button below to reset your to the factory default settings NOTE Reset Factory Defaults will erase any existing settings Temporsure Scale Support Resources User s Guide amp Reference Manual Frequently Asked Questions Time Zone GMT 5 00 Eastern Time US amp Canada v Application Notes Support Center Daylight Saving Time Adjust for Daylight Saving Time 1 hr Downloads Time Server IP 212 198 82 1 201 Live Chat Reset To Defaults Reset Factory Defaults click here for Live Support H Reseting Factory Defaults will erase any existing settings Save Settings Email Support auppartevTECH cam Phone Support 888 220 5700 USA amp Canada 401 847 5700 nternatianal Mon Fri 9 AM 5 PM EST Requires Java Runtime Environment v1 5 0 or Later Help The Room Alert 24E Help screen provides links to online support and information resources for the Room Alert 24E as well as information regarding telephone and email support Directly below the Room Alert 24E Help heading will be the current firmware version that is installed on the Room Alert 24E unit and its release date The link entitled Click Here To Check For Updates can be used to check if the firmware version installed on the Room Alert 2
48. stallation or application note that will instruct you on the proper installation and use of that component Install those components after the Room Alert 24E setup is completed Room Alert 24E ID Box The graphics below identify the primary components of the Room Alert 24E ID box that are visible on the front and rear panels Front View shown here without rack mounting brackets LC Advanced Computer Room Environment Monitoring Alerting amp Automatic Corrective Action Room Alert g External Environment Sensor Channels AVTECH Software Inc pm are 5 401 847 6700 AVTECH com A B C A Network Port Attach the Room Alert 24E unit to the network by plugging the Ethernet cable into this port and then connecting the other end to the network The left LED below the Network port indicates Link status and should light up and remain a solid green or orange color The right LED below the Network port indicates Activity status and should blink with network activity on the port The color of this LED can be green or orange as well When the device reboots the Link LED will turn on and off several times If the Link LED remains unlit and the Activity LED 15 blinking orange please refer to the Performing Firmware Recovery section of the Advanced Topics chapter This is an RJ 45 port AVTECH Software Inc 3 Installation Room Alert 24E B External Environment Sensor Channels digital sensor channels
49. t part of the day or year the associated conditions are most often experienced Current switch sensors from AVTECH are presented below and in the following External Sensor Options chapter Smoke Sensor Sound Light amp Entry Sensor AVTECH Software Inc Power Sensor 2 Room Entry Sensor Flood Sensor Air Flow Sensor Motion Sensor Panic Button 17 External Sensor Options Room Alert 24E External Sensor Options 18 Digital Temperature Sensor TMP SDT SEN The AVTECH Digital Temperature Sensor provides a real time digital temperature reading at the location of the temperature probe The temperature range is from 67 to 257 Fahrenheit and or 55 to 125 Celsius Accuracy 15 within 0 5 degrees This is an instant plug amp play sensor that connects to one of the external environment sensor channels via an RJ 11 cable Digital Temperature Humidity Sensor RMA DTH SEN The AVTECH Digital Temperature Humidity Sensor provides a real time digital temperature and digital humidity reading at the location of the sensor probe The temperature range is from 67 to 257 Fahrenheit and or 55 to 125 Celsius Accuracy 18 within 0 5 degrees The humidity range 15 from 0 to 100 percent Relative Humidity RH Accuracy is within 3 5 This is an instant plug amp play sensor that connects to one of the external environment sensor channels via an RJ 11 cable Digital Power S
50. terface 1s accessed by selecting the Room Alert 24E unit in the AVTECH Device Discovery Utility and clicking the Web button or by typing the IP address of the Room Alert 24E unit in the location bar of a web browser once it has been installed properly on your network NOTE If the Loading Sensor Data indicator remains on the page be sure that you do not have a proxy or Microsoft ISA server soliciting traffic and requests from the Room Alert 24E unit Directly below the menu bar on the Room Alert 24E 1s the DHCP name screen name date and time display NOTE If the date displayed is 2 14 36 the Room Alert 24E is currently unable to connect to a time server Please verify that the network has a connection to the internet and that NTP requests on UDP port 123 are not blocked If the network does not have a connection to the internet or use of a local time server is desired an IP address for a valid NTP time server can be entered in the Time Server IP field on the Advanced tab of the Settings screen To the right of the date and time is the product name and firmware version number This acts as a link that can be used to determine if the firmware version installed on the Room Alert 24E unit is the most current version An internet connection 15 required for the firmware version check The firmware 15 always current as of the time of shipment so there is seldom a need to upgrade shortly after purchase of the Room Alert 24E T
51. utton has been clicked These menu options are described below sap Lhe Synchronize Time option instructs the Room Alert 24E unit to synchronize View Settings with the time server specified in the Time Server IP field on the Advanced tab T M of the Settings screen The time displayed on the Room Alert 24E Status screen Update and included in email alert notifications can only be updated by linking with a network time server NTP on UDP port 123 If a time server is not available on your network and access to a time server on the internet is not possible Microsoft has various help files available that explain how to configure a computer on the local network to act as a time server for other devices Visit Microsoft com to learn Save Settings Restore Settings 6 AVTECH Software Inc Room Alert 24E Installation more or see 5 Frequently Asked Questions FAQs The Save Settings feature can be used to download the current configuration Condes Time settings on a Room Alert 24E unit for backup purposes This feature can also be used to quickly configure multiple Room Alert 24E units by configuring one unit Restore Settings selecting it clicking the Save Settings option then selecting multiple units and clicking the Restore Settings option Ps Ae The Restore Settings feature is used to restore a saved c
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