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Operating instructions - Power Networks & Telecoms

1. OOW Q ODONO E Description of the router functions Configuring the PCs IP addresses After you connect a PC IP addresses must be assigned When doing this you must ensure that the IP addresses assig ned to the PCs and the PABX systems are in the same IP network This also applies if you wish to utilize common re sources among several PCs in a LAN for example released directories network drives network printers All PCs lo cated within the network require an IP address In its initial status the PABX is configured with the IP address 192 168 1 250 and the DHCP server integrated into the PABX is activated meaning that any PCs that are connected must be set to receive their IP address automatically This mode is recommended to dispense with the complicated manual configuration of the IP addresses for the pcs that would otherwise be required You can configure the following parameters Default TTL Ifyou can not reach certain sites in the Internet a ping is answered with the message destination unreachable it may be meaningful to increase the TTL parameter default is 64 and specify that all PCs configured via DHCP to be re assigned configuration from the DHCP server or simply restart your pcs
2. View inside the PABX system S0 External Connection RJ45 S0 Internal Connection RJ45 Switch for the terminating resistors external Switch for the terminating resistors Internal LEDs Fixed internal ISDN connection a b5 a b6 Analog connections module a b3 a b4 Analog connections OOW Q Q OOWO a b1 a b2 Analog connections Be 00 G 8 86 E Installation Installation of the PABX Terminals of the PABX wre eo Plug in power supply unit Analog connections a b1 a b2 OP Cable entries Cut out area for POTS connection USB port WAN xDSL Access LAN port GQ C OOWO f Internal ISDN connection You can connect On ISDN terminal devices directly to the PABX system The internal ISDN connection of the PABX provides 2 5 watts of power for connecting at least two 2 ISDN terminal devices Further terminal devices can be installed via a hardwired ISDN bus Please read the instructions for hard wiring in the installation manual on the CD Analog connections Only analog terminal devices with tone dialing DTMF dialing should be connected to the analog ports The recall flash button must execute the flash function The functions described in the operating and configuration instruc tions can be used without any restrictions with these terminal devices The PABX is equipped with two types of internal connections e Four connections a b1
3. keypad You are conducting a call and wish to register it for a project 510 F Conversation Entering a project number Ack Continue call max 6 place signal Project number for an external call You can use this feature at an analog or an ISDN terminal device if your ISDN terminal does not support the function Net direct Keypad during an ongoing call You are conducting a call and wish to register it for a project Ri 510 F El G Conversation Entering a project number Ack Continue call max 6 place signal a Making outside calls Calling several telephones team call Keypad function Net direct Only recently you purchased the most modern telephone on the market Since then however new features have been added to the public network which you are not able to use just by pushing a button Using the Keypad function you can use current ISDN functions offered by your service provider by entering a key sequence from your ISDN or analog telephone Ask your network service provider about this and get the corresponding codes from them for example activating in hibits at the exchange office Use of this feature must be enabled for a user defined in configuration in the section Internal user on the tab Features If the feature Direct exchange line access is activated you will only be able to use the keypad funct
4. J lt EME 0 0 0 je 1913 Lk v Can lt 19131 V m Call forwarding t m T m J gt 16 4 ie Ei n a J lt Hoa Ei J lt BHAE E J lt J gt GQH J lt J Ega J lt J gt Eg J lt Follow me t m J 614 IL E J lt t m 16 4 Ea J lt Room monitoring t m KAJE t m lt Inhibiting calls rr 1517 10 lt v a Brief description of functions Inquiry call Three party conference call Returning to Broker s call Accepting a waiting call The call put on hold remains Accepting a waiting call The call put on hold is terminated Refusing a waiting call Message to a party Activating all day call modes Activating all night call modes Enabling a member s phone within a team Inhibiting a member s phone within a team Activating day team call assignment for all teams Activating night team call assignment for all teams Activating immediate call forwarding Activating call forwarding delayed Activating call forwarding on b
5. Call pick up from answering machine Calls that are signaled at the answering machine the answering machine has not yet responded can be taken within a group using the performance feature Accepting a call Ifthe answering machine has already accepted the connec tion you can also take this call from your telephone A 0 Lift up Take call conversation Conversation handset from the answering machine calls Making internal calls Making internal calls All phone calls fax transmissions or data transmissions that take place between internal analog and ISDN terminal devices are internal connections for which no charges are billed If a connection is set up between internal terminal devices and the terminal devices connected to the external ISDN point to multipoint connection to which your PABX system is also connected this is considered as being an exter nal connection for which charges are billed Making internal calls without Direct exchange line access pad Bed D gt J Lift up internal number Subscriber Conversation handset select wird gerufen Making internal calls with Direct exchange line access If you are making an internal call or initiating a function such as accepting a call lift the handset and press the aste risk key you can then dial an internal number If you hear the busy signal when you lift t
6. Switching team call day night assignments call distribution The Day Night team call assignment defines which internal telephones should ring when an external call comes in The day night team call assignment list is a table in which incoming calls are assigned to internal users Let s say you wish to reroute important business calls to your home office to an answering machine after hours so that you will not be disturbed at home In PC configuration you can assign two different call distribution options team call assignment day night to each team Call forwarding to an external subscriber is also possible for day night team call assignments allowing you to always be reached by important callers for example You then only need to switch the team call assignment option from day to night and call will be signaled where you need them to be Switching all call modes You can switch over all team call modes simultaneously This switchover can be performed by any user with the pro per privileges Switching day night team call assignment for all teams A EEEE t 1 913 El A Lift up Call mode Call mode Ack Replace handset Day Night signal handset E PABX Settings Calling several telephones team call Switching team call assignments day and night for one team EJEJE a 913 L E A Lift up Call mode Call mode Team number Ack Replace handset Day Night 00 09 s
7. Commissioning the phone part Setting up delete call accounts Input this parameter with 3 places after the decimal point For example Amount 100 Euros Enter 100 000 Amount 3 50 Euros Enter 3 500 81310 z F Code internal number Amount max 6 place Ack signal Deleting call accounts 8 3 0 p Code internal number Ack signal If you delete a call account external calls can no longer be made from the assigned terminal device Charge limitation On Off 81 9 0 F E Code internal number Activate Deactivate Ack signal Setting the date and the time If your service provider does not transmit date and time data you can enter the date and time manually 918 0 1 oJ OJO OJO 0 0 EEE 1 2 EEE 3 1 EEE 9 9 nna 2 3 nnn 5 9 Setting Month Day Year Hours Minute Ack the time signal Enabling inhibiting remote access With your PABX you have the option of using the functions e Call forwarding Follow me e Room monitoring from an external location You can specify the required authorization for remote access to your PABX Enable inhibit the remote access authorization uag EJ E Code Enable inhibit remote access Ack sig
8. 73 Noting an external ISDN connection 18 Number defining for the nexticall 22222244 18 O Own number defining for the nextcall 18 temporarily suppressing transmission 18 P PABX and PC ssrsxesrirismraresmi 63 Pabx dimensions eee deans chews 8l PABX SOUND o gaya eee paea 32 PABX system description i Pa OEE EE EEEE T ETET 37 Parliament onnaa 2 Partial Rerouting 2 PCUMEIINCG vb ede ua cau a narei 49 PC programs on the CD ROM 63 Adobe Acrobat Reader 65 PC PeqUInCIMNGN s sai Ga bee aaa ed a 68 70 PC Requirements 68 70 Phone number plan 53 e sane eee seu teh eadon ees l1 PIN 1 Security precaution against misuse of your PABX Dy other parti s s sraa esise sssi 56 PIN 1 Changing PIN2 56 PINA PIN emera ey reenen eee es 56 PIN 2 for settings made from external telephones Pocket money account 29 Point to multipoint connection 8l Point to point connection 81 Positive acknowledgement signal 6 Preh COdes s gad eaters eee s awe es 15 Priority for emergency calls 37 Professional Configurator 63 PUSS 4a Gee tees ean ee eee ee Ge Pulse dialing wo ae bGnae oa pane se ey 81 Pulse dialing method 8 R a fa ew eos bande eawed tHe es oe 48 RiGee aeae EEEE REEE EET hee eanae 7 Reading loading the telephon
9. e When call forwarding is activated you should enter the network service provider as the main provider to ensure a high degree of accessibility e Call forwarding in the exchange or automatic call back to an external party will always be executed via the main network service provider X When you lift the handset you will hear a special dial tone in all country variants except DE and AT ee Calling several telephones team call Monitoring costs Operation You can activate de activate the LCR procedure using either the Professional Configurator or a code sequence on the telephone Activating the LCR procedure A Xx al 0 0 0 0 S 7181112 ef Lift up Ack Enter PIN Ack signal Code Ack handset signal 0000 default setting signal Deactivating the LCR procedure A Xx E 0 0 00 E MEE Lift up Ack Enter PIN Ack signal Code Ack handset signal 0000 default setting signal Block dialing Austria Using block dialing prepared dialing you can first input a number completely at a terminal device to put it into the buffer memory in the PABX system You can then initiate dialing of the complete number Some network service providers require block dialing to enable direct dialing to a certain terminal device This feature is described in the operating instructions for the ISDN terminal devices Block diali
10. 0 0 0 0 a 15 PON POL 244 seens aratta rarae a 15 ISDN POIS SIP PIOVdei ege rind ba oe kOe wed ee ee eiee ee we eee a 15 Cal Wallin 2 be ea peewee ae Pee e Beene ee Oe oe eee ey eee Ge Y 15 Enable Inhibit Call Waiting for a Further Call naana aaau 15 Enable inhibitcal waiting s e espadas aamua d pa ea E ea end oe aa aaa 16 MULOMANeCOMPICNOM OI Cdl 444 44 5 446 Bees ERES rne eHow E SEE SEETHER DOVE eee 16 Automatic completion of callto busy subscriber 2 0 ee ee 16 Automatic completion of calls on no reply 2 0 ee 16 Programming an automatic Completion of Call on No Answer foranalogphones 16 Programming an automatic Completion of Call on Busy forISDNphones 04 17 Programming an automatic Completion of Call on No Answer for ISDN phones 17 Deleting automatic completion ofcallforanalogphones 0 000 eee eee eee eee 17 Deleting an automatic Completion of Call on No Answer with ISDN phones 17 Calling several telephones team call 0 ne 17 Defining Your Own Number for the Next Call 2 2 0 0 2 02 22 ee 18 Suppressing transmission of your own number aaae eee ee ee eae 18 Noting an external ISDN connection ss ss sast tp ae ne dee da daaa aaa Go SHAE a eS 18 Canceling Noting an external ISDN connection naaa aaa eee ee 19 Speed dialing from the telephone directory 2 4 o5 2 wed Baw Ge HOE RH HE ew OEE RRES GS 19
11. or fax group 3 the call waiting function will be deactivated for that connection Emergency call priority For Emergencies The Emergency call function Let s assume that an emergency occurs and you must urgently call the police fire department or another emergency a 38 number And to make matters worse both external B channels of the ISDN connection are busy You have however informed your PABX of emergency numbers that must always be reachable in the event of emergencies If you dial one of these emergency call numbersthe number is recognized by the PABX anda B channel freed automatically by the PABX for an emergency call You can enter up to six 6 emergency numbers during PC configuration Emergency numbers are not affected by any call authorization parameters or call control that are configured For the function Making calls with direct exchange line access the external ISDN connection is taken and calling is permitted Ifthe external B channels are busy a B channel is freed released and the parties conducting their call on that channel will hear a busy signal An emergency call already in progress is not interrupted For the function Making calls without direct exchange line access the internal connection is busy and internal calls can be made You must dial a 0 before making an external call Ifall of the external B channels are busy one B chan nel is disconnected and the parties co
12. 6 System parked inquiry four codes The operation principle of the features whose code number has been changed remains as described You can either use the changed code number internal extension number or the code number given in the operating instructions except for the line access digit Installation of the PABX Installation F Installation Installation of the PABX Before beginning the installation check the package to ensure that all items are included Contents e 1 PABX unit e Plug in power supply unit e 1 ISDN connection cable 3 meters e 1 USB connection cable 3 meters Set of operating instructions e 1 Drilling template e 1 CD ROM for configuration drivers and software documentation in pdf format e 1 enclosed package containing 3 dowels and 3 screws Installation sequence This section gives you step by step instructions on how to install your PABX It is important that you adhere to the installation sequence given here e Select an installation location that is a maximum of 1 5 meters away from a 230 V AC outlet and the net work termination ISDN connection of the service provider e To prevent mutual interference do not install your PABX system in the immediate vicinity of electronic de vices such as stereo equipment electronic office equipment or microwave units Avoid installing your PABX near sources of excessive heat e g radiators or in rooms with excessive humi dity
13. Authorization for dialing fromthetelephonedirectory 0 0 000 eee eee ee 19 Reading loading the telephone directory 2 2 ce ee 19 Showing names in the display of the system telephone 0 000 eee eee ee eee 20 Speed dialing ronm the telephone directoiy sacara iaer oh Hea ee es oh eee eS es 20 Call deflection during regular signaling Call Deflection 2 00000000 20 Forwarding external calls to external parties aa am cha awe oe AY Gh Se Oo da oO ea ow ee de Gh 20 Diredi o2neeseuesnenae sates otwensna ae ss Beene sek sea eseeeeeeaun 20 Preparing and activatingadirectcallwithsetnumbers 0 0 0 0 2 eee eee eee 21 Activating direct dial in aaaea GEOR ede eee eee Geos 21 Deleting a direct dial in number naana aaa ee ee 21 VOICeaNNOUNCOMNGM wo awe Ke ee one h awe he eee ee ee eee eee ee eee ey ee 21 ROCMMIMONMOMING apa nee se Guede eee se bua eee AS Gee be ee oes Saeed eee anne he Enabling room monitoring foraninternaltelephone 2 24 624e eitanee ideeeeee ee ead eds 22 Room monitoring from an internal telephone c66 4 04 eee eee ad He eda wa H ED eR EES 22 Room monitoring from external telephones 2 2 2 2 0 cee ea 22 Youareatan CxermaliclephONe 2 ad So 465 Geb GS rispo ES Ere HE SESE EE ESE GEESE 22 Tracing Malicious call identification eau cpa beans 4 ae oe wes HR aR oGE a Eee es 23 Allocating Project Numbers s sears eee oe eo oe eee oe eae eee dia PEO HE
14. B Commissioning the phone part e Musicon hold MOH Melody 1 is played e No time or date is stored The charge rate counters are set to 0 e Up to 500 call data records can be stored for the terminal devices The numbers in the call data records are shown in full length e Call data records for incoming calls are stored only when a project number has been assigned e Analog charge rate transmission is deactivated e Analog number transmission is activated The keypad function for the external ISDN connection is not enabled for terminal devices The meter pulse frequency is set to 16 kHz e Remote access can be initiated from any terminal device e Remote switching authorization External follow me is deactivated e The switchover times are set as follows in the calendar for all days of the week Switching Night Day 8 00 AM Switching Day Night 4 00 PM A calendar has not been assigned to the team options e LCR is not active e Call charge logging is de activated for all subscribers e Initial setting for router please refer to page 73 Initial startup telephone operation Install your PABX as described in the section Installation Make all necessary connections including the 230 V AC mains power supply Note When you switch on the 230 VAC power supply you may not interrupt the supply of power during the initialization phase of the PABX 20 seconds In its initial state the PABX will signal an exter
15. Diala code or a character RI Prompts you to press the flash key signal key m Indicates that an acknowledgement signal can be heard in the handset Indicates a conference call When youenter the number for dialingviaan SIP provider dialing is not performed until around 5 se conds after the last digit has been entered Dialing is performed immediately when you press the key after entering the number In this case the terminal device must also be capable of dialing into the phone system with the PABX Description Safety notes Acoustic signals The following tones describe signaling for the PABX when using analog telephones Internal dial tone 421 Hz _ m m You will hear this dial tone after lifting the handset for cal ling external parties with line access digit This signal indica tes that you can dial a number After 40 seconds this signal changes to the busy signal hang up the handset and then lift it up again You will then hear again the internal dial tone Busy tone 421Hz u You will hear this signal when the called external or internal extension is busy Positive acknowledgement signal mixed tone 421Hz und 320 Hz The positive acknowledgement signal indicates that your in put has been accepted Negative acknowledgement signal mixed tone 421Hz and 320 Hz eo mm mm m If you
16. IP netmask 4 es eee a hoes Hee aes 73 Pulse dialing 000000 l ISDN port internal ois so aa 5 4 6ne oe ae de 4 48 ISP E E E eas bee 74 K Keypad net direct o oaaae aaaea 24 L LANI JIAN eea Ge oe caneu kiran 49 Language on oe ee ae SHR RSE R SEE OS mS 9 LCR Least Cost Routing 57 Least Cost Routing LCR 10 LEDs of the PABX 4 2 ceeceuseces oe us 3 Line access authorization 14 Local area e g waa ban hee oe ee a ee 38 LOCION c4aeuoaeaecuvectouyae 63 45 Loss of power aonana ee ee l M Making Calls Petes aoa 55 aoe eee ee 14 24 Internal oo axe ade poy ao ee oe eS 13 Making outside calls with prefix code 15 Malicious call identification Tracing 23 Ml 2 eee ce ge ecane ues asa nee 4 54 Modified code numbers 44 Module elmeg M 1 POS 5 0 44 22 ea bees 50 Module elmeg M2a b 51 Module elmeg M4 DSP 52 Module installation oaaae 50 Module installation DSP 52 Monitoring costs call account ooa 29 MIUin ua aaheueeeceeareseaecas 72 Multi function port 24 Multifunctional device 0 24 Music on Hold so 5 ous Oe coe es eee s 42 MWI information from the ISDN network 35 N Negative acknowledgement signal 6 Net direct Keypad s se csse eeu ones ee 24 Netbios filter naaa 76 Netbios name queries 76 Netbios Name Server
17. Pisi tones Deubech arri Select a time zone Select a time zone using the arrow keys Press to confirm Dial Line zone 1H USA CHormululus Dial Lime zone 1 Deutschland Berli First log in Auser must have been set up in the pabx Enter your user ID for example for MSN 22 which consists of the MSN ex tension followed by an and the IP_ address for the PABX OE TIRIGI 168 1 250 Enter an ID for the MSN22 and the IP address 192 168 1 250 E gt D O O O OP PD CP EDO OTD D O O GD D OC O CO OO CO D FP ECP cD DY B Commissioning an IP phone for a DSP module Initial startup After entering your user ID confirm it by pressing the OK key 12 38 C22 Idle Telbook L Bete pete ino in RJ Pear Er eae You will be asked to input the log on PIN if htis security feature has been set up for your PABX After you have logged on successfully you will see the new number 22 in the display PABX and PC PABX and PC A CD containing the Windows configuration program and other software and drivers is included in the PABX package Contents of the CD ROM In these operating instructions we would like to give you a brief summary of the software included in the scope of supply for the system The software programs themselves are not described in these instructions Should any que stions or problems arise while you are using the programs you can use the online Help function for assista
18. Removing the default driver If you have not installed the elmeg USB driver the standard driver for Composite USB device will be installed by Windows This is indicated by an entry in the device manager under Universal serial bus controller You must first remove this standard driver before you install the new elmeg USB driver as explained under Installation e Removing the driver e Open the Device manager e Remove the entry Composite device under Universal serial bus controller e Remove the entry elmeg under Other components Then unplug the USB connector from the device and plug it in again The device is recognized anew e Install the new driver CAPI driver Common ISDN Application Programming Interface Interfacing of the pabx to programs that provide data communication services Important for Installation of the CAPI driver Before installing the new drivers be sure to remove any existing CAPI drivers in your system such as the drivers for an installed ISDN card as Windows only supports one installed CAPI Refer to the operating instructions for the device concerned or for the operating system for details on removing drivers You can also use other programs that access the CAPI drivers for the PABX system Refer to the operating instruc tions for the software packages concerned for detailed information TAPI driver Telephony Application Programming Interface Interfacing to pro
19. Sub addressing 60 ee ce bt Heeb GSH Ge eGo Rea eee dee ee eee 36 Calendar 244 250 eee oe eee ee ee eee ee Ree ee be ee eee eee ee eee ee Sete ee 36 PRAMIDIC nee caw dete etusuueesaeneecen Ge Sarde neuen te seebee so46 544544 44 37 Pale a meae ane a a ae a rr bees eee ease oy Data packet transfer X31 64 6 ose eek hee eee bows ed eee bad ood oe ee ee bee ee os 37 Protection of data link onana aaa bee oe eee eae ae eee aeee 37 Emergency call priory 4s eeG oy Gehan ee Geue pir Epeei 37 Di Seea e a AE E E 38 Deac e e sarea ee ee eae ea sek e ee ere we 38 Conducting calls with several subscribers 0 0 0 0 00 cee eee 39 Down ell e eeaeee ae ee ee ee ee ee ee ee ee ee 39 Call Wales ae ante eee e hae eeoge ee hans eeaeabunueiouw ne Hu He 39 Accepting acall enteringintoaninquirycall 2 ee ee 40 REWMISINOACAl 3 acu ya ee oe hee ye OG He EE EEA ORE whee eee Ge GRE es Aa ga 40 ACCEDING a Call benz hure ees Gages Pee ee tea bee a eee beep aes eee edoewet esau 40 Ta Calls 2 See ce keen sae a oueeeapet taeeeame ee boned see ee abe e 40 Transferring calls internally without advance notice 2 2 ee ee 40 Transferring calls with advance notice 2 eee 40 Connectme PCl acta ans on eee eevee eae eee bye ee ees we ee eae Ge ee ee eS 4 Transier wilbin he PALDX bee e ae ee ee eae eee ER ee eee oe hrer karene renea 4 Pe r Ite CXCNANCe ae w ence ee AS Gas he ee ee Meee SO awe eee ee a GEeeeMeae ace 4 CONMCCHNG pcb ace seuesbetenv
20. You can also deactivate or delete a direct call number that has been previously configured or activated call modes In the Day Night menu of the system menu you can switch over the call mode for the PABX without using the allo cated codes see page 26 The telephones must be authorized for switchover of the call modes Cost logging The cost logging function allows you to view and if desired delete the number of accumulated units and the costs of calls for the terminal devices This feature is protected by the 6 digit PIN2 Ifyou wish to clear all of the counters for the terminal devices enter fq instead of the number for the internal user LCR You can query the status of LCR using this menu item Settings are not available calls Making Calls Making Calls Some terminal devices use their own special procedures for the functions described in the following Refer to the ope rating instructions for the terminal device being used for detailed information Only telephone connections i e calls between subscribers are presented in the following usage procedures as exam ples For analog telephones these functions are only described for tone dialing terminal devices equipped with a flash key The tones and signals described below are heard when using analog telephones These tones may be diffe rent for analog telephones which generate their own dial tones Other information may also be shown in the display of
21. guration setting Ifthe function Busy on busy has been configured for this team any further callers making calls to this team will receive the busy signal Enabling Inhibiting a member s phone within a team Let s assume you are leaving the phone range and wish to disable your telephone for call signaling You can disable your telephone for call signaling in a team or in all teams and enable it later Enabling or inhibiting is always conducted simultaneously in the day night team call allocation If your phone is disabled in a team no further team calls will be signaled at your phone If all team members phones are disabled in the day night team call allocation the calls for this team will be signaled at the terminal devices of Team 00 The caller will hear a busy signal if no terminal device has been enabled for call sig C O Calling several telephones team call PABX Settings naling in Team 00 either In the initial state the numbers 10 11 20 and 20 are entered and enabled for Team 00 in the day night call allocation Enabling Inhibiting subscribers within a team log in log off A 91413 E A Lift up Enable inhibit Team number Ack Replace handset subscribers 00 09 signal handset Enable inhibit member s in all teams log in log off A 91413 Fal A Lift up Enable inhibit Ack Replace handset subscribers signal handset
22. 0 0 0 0 0 cee eee 70 System Requirements for Windows 2 2 0 ee 70 Dy Stem TeQUIrGMCNIS a4 Saute tothe tee eh bees e eee ed hee ete eee ee hee 2 eG 70 Initial Commissioning and Minimum Configuration 2 2 2 2 0 00 ee ee ee 70 Connecting the DSL modem to the Ethernet 10BaseT port 2 2 ee eee 70 COMMNCCUNG 2 cS Vid VoD wa eae eee ee eee eee eee eee eee eee ba eee ee 70 Connection ofa PC through Ethernetor Fast Bthemel 4 lt lt 22e 54 644056428 eeer Hb 2 oS Ss 71 Connecting several PCs Vid Eihernet 4 242n4oheeeeeeu tehe wenn oun Ghee heehee hbase 71 Conmeunne he PCs 445 o42secueeueaenase eee seen acu eeneeetesueceseetacus 72 MP OCCRESSCS 654 nes Ado eee eG H pe eee ede hehe G ESR a Ss Pee e oes 72 You can configure the following parameters 2 2 0 ee 72 Do ll oe eh eet a Pe eeee eer ea aha eee dade de oe bie e hea ne ko aus apeuwe 72 M aa er eaea e e A 72 DHCP ease T e 64455 80ece4eo nea Ge hE ees bee aeons eee Ate nese hae ses 72 DEAN oo sehen ee pcO ee ae tog 6 oe BEG ee ee ee eee be eee be ee oD 72 Deae e 64424 ecnnaeeee ee eneas eneeeouaen ore eee ueen edness eu eek eee 72 Wetbi0s Name Scryers gy cau eda vee ed Ghee heeee eee ea eee ee eee ee eee ee eye ees 73 UMC SCRVetSs ea ee co aa eee eae oa a Pe Aas ee ee ee aes oR hae ease ee seneeseas 73 DNS SGIVCIS 2aean ps Bees eaawmees ans ataaseeeutsdaeneaeae ade es eeonsaaaes 73 DHCP Setver and IP addressing occ sae aes dae Oe oe Rew ede ee das weg eke a aes os 73
23. 6 External dial tone 425 Hz ee eee 6 Call watme tone OTA oe ou Ca eh ee eee ee eee ee ee oe ee eee ee tee et 6 CAINGECVCES Goa e ee ne ke ean SC OHO SEEDERS ERE EE DEES OGeaehneoe Soe ae enue 7 Internal call Internal call back internal recall 2 ee ee 7 Internal call internal call back internal recall with CHp ss 244444466042 eee be atoedeeetiatase Eea eai aa tae 7 External call external call back ee Teca a aaas e pee ee eee Ce ee OH eee eee ee ee aea 7 External call external call back external fecalhicali With CEIP e oe uaexauey eeaneseucdaeeoteeeuee oo ehe54e he gaunt 7 Communication data overflow 2 0 ee 7 System telephones at the internal ISDN port 000000004 8 System telephones osp ss 4 os een GS reig Ss Ee eH SSE HE ESS bo 6 ee eee 8 Configuration of system telephones via the PABX 2 2 2 0 cee ee 8 MWWCICONl etek agueoghsyaeeae wets ee thane eeee ep eeee Gade ae ee ae ee eee eee es 8 Activate inhibit intercom calling wo va Gf be HE ee HS ee HB HH ee ee ER Ee 8 PABX system menu 4 462546825 Rare eee ee ee eee eed eee mae oes 9 The following features areavailableinthesystemmenu 0 0 00 ee eee 9 Telephone CICClOly 424 G eehoue uae een ete nae eehe eee ae owes eae Vaees cea 9 FONOW MG eea gee E S G a eee eee oA 9 Direct digit 574 ek cats pee oa ee eaa a a ew aes ee a 9 oE 4 wae eeu e een eee are e pene eGee ee eee eee ane es avees heehee nes Be 10 COS lOCCING ng ea an he
24. Configuration of the Internet Service providers ISP 0 2 eee 74 Internet Oy Call paca bu ce eee teen eease eae eae eee be nee eee eet e eee eee a he 2 74 Discontnuine an MNLEMMet CONNECION pas pena veh hawt batbeibus tee dweh bat a ceed 75 sine ell a van 6 ye ooo oo oy ee ee eG Ee eee ee ee oe ESERTEPE 75 VOU haveconipuredthree ISPs cage ae bh we boat Saw eee eee ea ee ee ee SO 75 oe ee ee ee ee ee ee ee ee ee ee 76 Costs Tor nternet connections s 2 6423 n6 hee haekes POA G RRP ORGS LEE eenei ie Dial in into the LAN CRAS 4 e454 4000 n ea04 uS4 Rhode Se He nw eee hbRSewaE EH ES OS 77 Appendix oaaae aaa eee ba we ew em Oe ew ee 79 Troubleshooting o s G3 do 2 tate eee eheG es eho Mads CH Oba S ee eo hoe 79 Technical specifications 2 0 ee ene 81 PADA oe ese ds eee eae eee Gee eee eda eee eee ee oe eed eee ees 81 ISDN COND ONS Ge beth eet d pe ebed okt t GLAS te ew at hee eed G bee 4 ee oe 8 ee 81 ANOS POMS ua 4uae ae hn hue ea eae ee eae ee oe eee ee ee ee oe ee eee eS 81 USD POWs aa Sa eurea eee ye eee nae eee Pees ee eee ee ee eee ee eee ee ees 81 Moone eon O 145 5554 46 6ee hong ee eth g Fe5ehe Geese pe pee ee eew as 81 INGER Gg pe ee ae ae eka Bowens ee este ae ee he oee dd eee eae wes aaees 83 Brief description of functions 2 0 0 0 0 0 0 ee ee 87 Pick Up OF the Cal a wed phe Gao ee eee ae eee ee baa hae aeea ure GR ORES e GEESE ORS 87 Table of contents Makne ai aS 5 geo sos eos Bae ba Oo Ge Bee ee ee
25. Dial external Subscriber External call abheben Dial to number wird gerufen ne for the ex change es Trunk group routing discrimination Making outside calls Making external calls with prefix code You wish to make a call to an external party pul 0 Bed Dy J Lift up Dial line access digit Dial external number Subscriber External call handset wird gerufen Telephone interlock Use this feature to download configured characteristics for outgoing calls into another phone This includes trunk group seizure authorizations etc All charges will be billed to your own phone If possible the called party sees the numer or name in the display of his or her phone This applies also to an inquiry call During configuration a PIN is allocated to each subscriber a BEE Lift up handset Dial this code Enter PIN Select external Conduct your call subscriber specific party Trunk group routing discrimination You can only use this performance feature when you are using more than one external port only with POTS module DSP module In the default setting the external ISDN port is used first after dialing the line access digit If this port is busy the external analog port is selected automatically If that port is also busy the DSL port will be used When you have set up 2 or 3 bundles you can determine which bundl
26. Dialing phone numbers from the phone directory A Dialing a phone number via the speed dialing key of the PABX s phone directory Forwarding a call connecting EJERE Forwarding an internal call with prior notice 4 Forwarding an internal call without prior notice AEL Inquiry call If Terminating a room inquiry with analog terminals R14 E Connecting external callers Broker s call Jl R EJIE Broker s call room inquiriy JHA Broker s calls between different callers Completion of call ARBA Requesting automatic call back a l4 O IE Canceling automatic call back Three party conference call 2 HEN 2 X GIE GA Call waiting 2 GA 2 All A J 2 Announcement J gt 15141 OT 2 Call modes t m T m ES RIES J lt EEE J lt Call modes for teams t m J gt 0 EEIEIE 0 0
27. Internet connection for each ISP that has been configured When the waiting period between the attempts expires and when the configured number of actual attempts is reached and no connection has been established the next ISP in the list is selected ee Description of the router functions 5 Connection to the Internet is always set up automatically by the PABX system when a data packet is to be sent to the Internet This occurs automatically when you enter http www Funkwerk ec com in your browser for example Discontinuing an Internet connection e Click on the symbol for the ControlCenter in the task bar and select Terminate connection to provider e After a set time which can be defined during which there is no data traffic to the Internet the connection is terminated automatically You can activate de activate this function in the configuration If you have a flat rate charge with your ISP you can set the parameter Terminate on inactivity to In this case the PABX system will not automatically terminate the Internet connection but will re establish the connection if requi red for example after being disconnected by the ISP If you have configured several ISPs make sure that you make this setting for the correct ISP entry in the ISP list Using a fallback Let s assume you have a DSL connection with the Deutsche Telekom AG German Telecom and have selected T On line as your ISP You have configured th
28. The ambient temperature must be between 5 and 40 C e Having identified the appropriate location place the drilling template on the selected mounting location and ensure that it is perfectly perpendicular Take care to keep the spaces as specified on the drilling template e Mark the drilling points on the wall using the drilling template e Ensure that all the contact surfaces have firm contact with the wall ensure that there are no power lines ca bles etc located at or under the marked drilling holes e Drill the three mounting holes at the marked positions When using anchoring studs use a 6 mm masonry drill to drill the holes and Put in the dowels e Screw two of the screws into the two top dowels in the wall such that there is a gap of about 5 mm between the head of the screw and the wall E Installation Installation of the PABX C Opening the PABX C is the front of the PABX system Pull the two plastic springs marked A outward until the cover is released Lift off the co ver carefully toward the rear It can then be easily m lifted off The terminal panel is then visible under the enclosure cover e Hang the PABX on the screws by inserting the screw heads into the rear panel mounting holes e After this screw the third screw in tightly at the marked position to secure the PABX on the wall e Install the jacks for the ISDN terminal devices and the analog terminal devices and Connect the jacks
29. Touch Never Out of Touch Call forwarding Using the function Call forwarding the PABX provides you with a means for remaining accessible even if you lea ve your desk or phone This is achieved by the system automatically forwarding calls to another internal or external number During PC configuration for the PABX you can specify for each internal extension whether this feature is to be executed within your PABX system or in the exchange Call forwarding by the PABX The PABX connects the calling party with the internal or external subscriber that you have specified The B channel of the ISDN connection is used for an external call depending on your particular configuration Call forwarding can also be made to a team number Call forwarding in the exchange e You can use this option at the network service provider if you have activated these services for your connec tion Contact your network service provider for more information e The exchange connects calling parties with the external number that you have specified Internal call for warding is activated by the PABX within the PABX e Ata point to multipoint connection all calls are forwarded for the MSN that is called Other terminal devi ces of the PABX to which the same MSN has been assigned are not called partial rerouting There are three different variants of call forwarding e Call forwarding immediately The call is forwarded immediately to the defined n
30. data in the assigned calen dar You can program two separate calendars for the PABX using your PC It is also possible to change over have changeo ver between a day and night call mode performed automatically at a time you specify Different day night changeo ver times can be selected for each day of the week A calendar consists of four switching times which in turn can be specifically assigned to the individual days of the week Note When a calendar is assigned this overrides any manual changeover made for these modes in the day night team call assignment list Calling several telephones team call Features without user action Example Week day Calendar 1 Switching time 1 Switching time 2 Switching time 3 Switching time 4 Day Night Day Night Day Night Day Night Monday 09 30 18 00 18 45 24 00 Friday 14 00 Inactive Inactive 23 00 Saturday 09 00 Inactive Inactive 23 00 Park You have a standard ISDN telephone at the internal ISDN connection and are conducting a call from this phone Du ring the call it becomes apparent to you that you must continue this call in a different room You can park the call for around 2 minutes unplug the telephone from the ISDN connection and then plug it back in at the internal ISDN port in the other room After you unpark the call you can continue with your conversation Note This feature is supported for ISDN telephone
31. de The USB ports of the pcs fective In the system control panel folder System Device manager check whether the USB ports of your pc have been activated PABX drivers not properly loaded In the system control panel folder System Device manager check whether the PABX has been installed correctly A question mark in front of the entry for the PABX indicates incorrectly installed loaded Plug the USB connector for the PABX system back into the PC or restart your PC No automatic call backs possible No pabx number has been entered with a point to point access lt While configuring your pabx system with the PC make this entry under External Numbers Invoicing for your Charge Manager is set too high or too low by one fixed fac tor ISDN connection instead of Transfer of the currency amount is set for your transfer of tariff data Apply for the procedure you wish to have or change the tariff unit factor in the Charge Manager and in the Professional Configurator see also Page 41 Troubleshooting Technical specifications Technical specifications PABX dimensions WxHxD Weight approximately Temperature range Mains voltage Rated power consumption with 2 connected ISDN phones Maximum power consumption Frequency Protection class Connection cord length ISDN connections Length of ISDN connection cord External ISDN con
32. eee ese ees 48 Internal ISDN connection s ese 258444544544 6 G4 boas ee E aaneen ee euhoogu ns 63 48 Analog connections 4545454 RE PEADERG HOSE ORR RHE SEAGS OAH RSE ERE DOR GS 48 Assignment of the RJ12 jack seca cade ca bee bade AOS EERE Oe RED Dw Ew RR HE 48 USD PC Antetince 424 234 aed tae ee teed ae Sg eA ee ee ee oa ee eee tae 49 EthermetcOumectOnANt se ssa teense fe PS barrada ew EG aS eee es ee ees be eee 49 Connecting the DSL modem to the Ethernet 10BaseT port 2 2 20 0 0 0 0 eee ee ee ee 49 Modules es acue e54eo8 he 444 e4eepn ee ennetethessteeeu seaess 50 Modulemstallarion 2 6442454 oes oy be we eee eee eee Be we eee oo EE eee ee oof 50 Installation ofthe module elmeg M 1 POTS 4 a4 anee eer GREE RE OEE EERE REE ee HR BE ORS 50 Extremal POCS Connection aachcueee6 neat b obeys ds eG eheeee ed ae ena ee eee eee 51 Functional proud sses e one oh oe 68 OA eee 8 ee de Oe Oye a ee de Ra Ge SO Ee 51 Installation ofthe moduleelmegM2a b 1 0 2 ee 51 SC maniicaiins Installation ofthe module elmeg M4 DSP ooo ue oe mes oo eee ee oe Oe PP ERE Be Behe 52 Commissioning the phone part 2 0 0 0 0 2 ee ee ee 53 PHON DP i 4 04 4 6h es ee nee eRe hee oe ea eee ered Ue eee dae ene eaned 53 Internal NUmMmDErS oes caa eaaa e aaa aea a a e a a a a e 53 Detant selUnE sae a ke ace ee pa ee ee eres OE ee Be Po eee eae a SSPE 53 Initial startup telephone operation o a aaa 5444604524 ee4 409 mbes 55 Configur
33. hear this tone the selected function can not be used or the feature has not been configured or has been canceled ene ergg signal 421 Hz mm This signal indicates that the telephone of the external or in ternal extension is ringing Special dial tone 421 Hz and 316 Hz mixed Oo mm a a m This signal indicates that your phone has been set for call re routing External dial tone st A continuous signal that you hear when you have engaged the external ISDN connection Call waiting tone 421 Hz pi Hi Call waiting tone This tone signals that an external party is calling you during an ongoing call The call waiting signal is sounded for a maximum of 30 seconds ve intervals of the signals in scons Safety notes PABX Description Calling cycles The figures below show the duration of the calling cycles when using analog telephones ane call Internal call back internal recall l l l o K Internal call You are called either directly or in an inquiry call by an internal user Internal call back You are called automatically when the par ty you attempted to call hangs up the handset for his her pho ne Internal repeat call You initiate an inquiry call but replace the handset before dialing The first call that is on ho
34. may result in risk of injury for the user Note Attention Unplug the 230 V AC plug in power supply before removing the enclosure cover of the PABX and wor king on the cable terminal bay Replace the top on the PABX before plugging the power connector back in Note Plug the plug in power supply unit into the 230 V socket so that the connecting cord to the PABX system points downward PABX Description Safety notes Do not expose the inside of the PABX or the plug in power supply to any liquids this would pose a risk of electrical shock and can also destroy the devices e You should not connect or disconnect any lines during thunderstorms e Only terminals with SELV and or which comply with ETS 300047 may be connected to the PABX system This regulation is fulfilled when approved terminal devices are used as intended e The distance between the plug in power supply unit and the PABX and to the ISDN connection should not exceed 1 5 meters so that standard connecting lines can be used e The PABX is operated with 230 V AC using the plug in power supply unit Please ensure that the electrical outlet grounding outlet for the PABX and for additional devices where required is installed such that it is freely accessible at all times and that it is installed by a qualified electrician to prevent any risks of perso nal or material injury damage Where at all possible provide a separate power circuit for the 230 V connec tion of your P
35. oR eee Bee eed 87 Making ONISIGC CANS eae ene epee eae ee eG Pe eee ee BOE Ee ee eee eee ot 87 Temporarily suppressing transmission of your own number CLIR 0 00002 ee eee 87 Dialing phone numbers from the phone directory 244 254 edes4eunestaehbwe sige eteaee oe 87 Forwarding a call connecting i 4 4 4445 Het ee ede ee ie Hh beGe we cata eewaw eda 87 Dioki SGA Vara s Ga bee eee pee Oe ee eee e eg eo 87 COMpicUON Ol call gute ues hbk GaSe EYERASS A DOK Raa EE eH HERDER a oe RS a 87 Three party conicrence Cal aea ina eueeoe ne CAGES GRESR DERG AOKG Hee SEAS eG Be Bee a 88 Call Wale oon pane eew Gee eee eee ee Eee ahee oO eee e nee ha ee eee eee buses 88 PNOUNCCINCNo os cheated obhet Sot ede Gs ChE OE awe SEEDER EEE EEE ee Ge Od 88 CaUMIMOUES 2cgeh eau eueaeeue eee ee Gekheeee ee eeen eee eee see eh eee eee es ee 88 Call modes 10r teaMS a eh ees eae ee eee ee AO Se eH se eho e ee hee se bee ae eee ea 88 CAallTOIWarCiNG s oe ac eons geena ee ees be Coe ey oeay eee aoeaee e eee eee eae 88 POUOW MIG oa pa eae heap eee eee Pewee a eae eh ae haa ae ee adee ea ase es oa as 88 KOODIN ODS 5 aaa wee asad ake os ee Shh bade aee eee heGh eased deuaenedeaaes 88 InMIDIINS CANS oo parre Gas eo ha ee be hee Oe eva bed e yh e ed ase eee a aar a 88 Malicious call identification MCID w lt 4 sa ad404 se e6 bk ede ee eee oe GLEE ew Bede SEE Es 89 PROjCCEMUINDElS cau caee een ee keh bedesgderaaaw evens ot ane hee se Heme eee se oe 89 Answer ne M
36. oe be ws 20 Gateway 0 eee ee eee ee 72 74 Direct exchange line access l4 Grounding circuit connection 51 Discontinuing an Internet connection 79 DiSplavs o lt 24e66 0n0 466 ne ee em ewes 3 I DNSOCNCE pat eh aebaees tat seaa s 73 Information from the ISDN network MWI 35 Donia RO a a 6 Ge ee 72 Inhibiting calls 2 ee ee 32 Download Manager 63 Initial startup ooo aaa 55 Drivers on the CDROM 66 68 lnguiry cal eestas peme t G4 40no4s 39 DSP module onnaa aaa aaa 61 62 Inquiry call 8 lt 1 E ee 43 E Installation is Bog ke hue one wae ds 45 49 a of programs from CD asana aaa 68 S Call eee of the CAPI driver 67 NND a CE Be Sallis foo ue oa e eee owe eee eee 68 mergency num rs a ee Installation sequence 45 Enable inhibit call waiting for a further call 15 Eth i A ntercom ooa a 8 5 _ o i E i S Intetnalcall o nee ca rra oe eee anat 7 SA H 4 on es a Internal call back 0 0 0 7 mend Cate ING DUB oss eee as ee Internal dial tone lt lt 4 6 404 amp 3 6 External call lt 4 204268 0e85 0 464 7 a External call back 7 Internal ringing signal 6 naw i 7 St Se eee ee eee ee Z Internet Service Provider 74 ane biases o E Internet by Call 74 a ie a ee IP addresses aise Aas ee Fe eG OS 72 IP addressing 24 4G ou eee eee ee ot 73
37. party that is to be called prior to calling The PABX system recognizes by the length of the number whether you have entered an internal or external number You therefore do not need to input a prefix code for external numbers To change an already entered direct call number just enter the new one without deleting the old number You can also perform the following settings using PC configuration C O Calling several telephones team call Making outside calls E Preparing and activating a direct call with set numbers A Hog F Ea Esl A Lift up Call number Ack Replace handset signal handset Activating direct dial in A 1615 or 1615 A Lift up Deactivate Reactivating a direct Ack Replace handset direct dial in dial in signal handset The numbers stored in the PABX for direct calls are retained even when the direct call function is deactivated Deleting a direct dial in number A HQBE El A Lift up Delete a Ack Replace handset direct dial in signal handset The stored direct dial in number is deleted Voice announcement You can use an analog port of your PABX for an intercom function by configuring this port for voice announcements This enables you make voice announcements for example into a waiting room via an internal telephone A i J r Lift up Dial the internal
38. pay phones e CCBS Completion of call to busy subscriber as soon as subscriber is available e CCNR Call back to available subscriber as soon as that party has lifted and replaced the handset e MCID Malicious caller ID tracing e CFB CFU CFNR Call forwarding e UUSI Transmission of user defined text messages e SUB Extended addressing for a terminal device e X 31 Support for packet data V 25 on the D channel for example for electronic cashiers Safety notes PABX Description e SMS in the fixed line network Display LEDs Power Ready for operation indicator Green lit When the PABX is ready for operation Green flashing When 480 data records have been saved in the charges memory of the PABX ISDN Indicates the allocation ofeach B channel for the external ISDN connection POTS Green lit ISDN port ready for operation or POTS module plugged in Green flashing One B channel busy or an existing connection via the POTS module Green flickering Two B channels busy DSL Indicates the function ofthe DSL router Green lit DSL connection established Green flickering Data link established LAN Indicates the network connection status Green lit 100Mbit s network connection established Green flickering 100Mbit s data link Orange lit 10Mbit s network connection established Orange flickering 10Mbit s data link Red flickering Network link collision USB Indicates the status activities on the USB po
39. protected by trademarks SL CK maniicaiins Table of contents Declaration of conformity and CEmarks 2 2 ee 2 PABX Description 3 24eeaacenkdeetteodehwangena deghteetasaga aes l LOSSOUPOWE ee bc eae 4 neen rener eRe OES ee EE EEG eee be CEN eG he keed abba c ete eea seth eens eG pea et ee eeuGah pees lea eaas tees l S OS eae ea area aa hee GOA e eee eas a l Important safety information for handling the PABXsystem aaa l S pported FeS teen a eRe eRe EAR OG EERE OH RE N 2 Displays LEDs aaa eaa ee ea deeeee nese age ya erase oa eee nee Ene ee eae hemes 3 AILLEDCW prees e ar eee ye Gee eee PUEPOS WASHING ou yew Gb eas eas Soha ew yb eGo eee be eee oe eee 4 DVINDOIS Gus ew eved renun re eraren i eee mear eee tee eens n 5 SOO EEE oho ey ee ee RO ee eh Pw eee ee eo ee eee eee eh ee 5 PCOUSHIC GIONS 2 nose oho e HARE EOS EU OHEE OOo EAGER CRG GE EEG HE GE He Soa 6 fterialdialtone 21s cee oe ce eee eee ee ee eee oe ee eee ee tee eee ee ee 6 Busy One 4217 ce eae eee ee dee hae E ee E dae et Eee ae ee os 6 Positive acknowledgement signal mixed tone 421Hz und 320 HZ 6 6 oo een we ae ee adeeb ee ew eo eaoe eee eee ae YS 6 Negative acknowledgement signal mixed tone 421Hz and 320 Hz cas dee nS SEER HSH AEE ERR DERE AE RE DOES OHE HEE YS 6 Internal ringing signal 421 HZ 42262 a eee deed Dae ead OH HOPPER ADOSER E GA RS ER RED 6 Special dialtone 421 Hzand 316 Hz mixed 2 54445 62864 e426 eG euRFG44 eS ee EEE HEE SE
40. set these filtering functions to fit your specific needs Telephone Directory Manager The PABX system is equipped with an integrated telephone directory in which you can store up to 500 numbers with their associated names You can access the PABX telephone directory with all phones connected with the sys tem System telephones can also use the PABX menu Other telephones can use a code to dial from the telephone di rectory Entries are added to the directory using the Telephone Directory Manager on the CD The import export function of the telephone directory manager allows imported or exported data to be edited and processed in other programs ControlCenter The Control Center monitors the activities of the router for establishing and severing a connection It indicates for instance the provider used for the current connection the type of connection ISDN or DSL the IP address the du ration the port the up or downloaded data volume You can also terminate an ongoing connection or establish a new one Download Manager Using this program you can load new system software via your PC into the PABX You can load new software via the integrated USB port or via the Ethernet port LAN1 of your PABX system If an ISDN card is already installed in your PC you can also update the system software via the internal ISDN connection of the PABX TAPI Configurator Using TAPI Configuration you can adapt the TAPI driver for a program that
41. to be changed The calendar used to determine when changeover is to take place can be set in PC configuration Note Emergency calls using terminal devices provided for this purpose or emergency numbers are exempt from this authorization privilege change Extended adressing Sub addressing An ISDN terminal device can be reached at a certain MSN Using the feature SUB Subaddressing you can expand the addressing function for a terminal device with a certain MSN Subaddressing is transferred transparently by the PABX You can only utilize this feature if the feature SUB Subaddressing is active for your connection and if it is supported by the ISDN terminal devices involved Please refer to the operating instructions for your ISDN terminal devices for proper use Calendar You have a set routine and are either in the office or at home at certain times during the day But let s say that you want to take your calls in the hobby room on Sundays You can set a calendar in the call distribution for each team The two team call modes Day and Night will then be swit ched automatically based on the data in the calendar For example let s say you wish to change the authorization privileges for a certain user for after business hours When configuring your PABX you can specify separately for each user whether that user s authorization for external calls is to be changed over automatically Changeover is performed in accordance with the
42. with the PABX e Plug the terminal device connectors into the jacks e If you wish to configure your PABX system yourself via the PC you can do this via the USB port on the PABX or at the internal ISDN connection or the Ethernet port To configure your system via the internal ISDN connection you must have an operational ISDN PC card in stalled in your PC Connect your PC and PABX system via the installed ISDN jacks To configure the system via the PC port connect the PC port of your PABX system to the USB port of the PC using the PC connecting cord supplied with the system To configure the system via Ethernet connect the Ethernet port of the PC to the LAN port of your PABX system using a Cat 5 connecting cord e Close the enclosure To close the PABX insert the catches on the back of the bottom of the enclosure into the openings in the PABX enclosure cover Press down on the cover at the front until it catches e Connect port S0 EXT to the network termination unit via the ISDN connecting cord e You can now use your telephone system Installation of the PABX Installation F Connections to the PABX system Plug in power supply unit View inside the PABX system NT Splitter DSL modem ISDN port Answering machine PC via USB PC via LAN ISDN telephone Analog telephone JSSOOUOCOAONO
43. you can only assign one telephone analog or ISDN with SMS authorization in order that the SMSs reach that specific phone e You can only assign one outgoing number MSN to an SMS authorized telephone Assignment is made in PC configuration in the section Internal subscriber under the tab Phone number Log in at the SMS center and receiving of the SMSs are then made using this number If you enter an SMS authorized telephone in the team call allocation in the section External numbers in several teams with different MSNs the SMS will only be received at the telephone with the number entered as the outgoing number Note Contact your service provider to find out what the costs are for sending receiving SMS Transmission of user defined characters UUS1 You can send text messages from one ISDN terminal device to another ISDN terminal without having to call that par ticular subscriber There are no additional charges for transmission of these types of messages The information about a new text message is shown in the display of the corresponding terminal device after this in formation has been transferred Depending on the type of ISDN terminal device used these text messages may be de fault messages or freely generated texts You can only use this performance feature if it is supported by the ISDN terminal devices Please refer to the opera ting instructions for your ISDN terminal devices for proper use You can also ut
44. 5 ae eS 4 6 5 66 TAPI Configuration 644024084 63 fie Os a ee eee a ee 74 75 Tean calle aon oa wand ae amp amp a ore 17 43 Team call adding pss 46s cane eh eu eeus 18 Leds 4 Ge hee Pees ae ee hea eo 32 Busy on DUSY aa oo Gow se we oo ee 32 day night assignments call distribution 33 enabling inhibiting a member s phone within a C O 46 E oe oe eee 32 technical specifications 81 82 Telephone directory 9 Telephone directory for the PABX 19 Telephone Directory Manager 63 Telephone directory of the PABX 19 Telephone interlock 15 Telephone number temporarily suppressing transmission 18 Temperature range auauua aaaea 8l Terminals of the PABX analog connections 48 internal ISDN connection 48 PC connection USB 49 Three party conference call 42 Time acceptance a 4 uo ne eee oY De 38 Tracing Malicious call identification 23 Transfer in THe exchange oa e da ec ks Bae ees 4 within the PABX 4 Tonsil ou os eh ooo gems wae os 40 Transfer in the network ECT 4 Tansini atal 2444s eae eee oo 40 Troubleshooting 79 82 Trunk group 42 245 eees oo52444 Se 15 Trunk group seizure ssh a2 u oes oo 15 16 Wives so pe ee bee ee ow eee Soe 72 U Unrestricted numbers 38 USDA esir Gus rausere riris 66 USD DOR 4c 8eu ene ac
45. ABX system This protects your PABX from short circuits that may occur in other in house equipment e We recommend installing an overload protection to protect your PABX against surge that can sometimes occur during thunderstorms For further information please contact your local electrician e To prevent mutual interference do not install your PABX system in the immediate vicinity of electronic de vices such as stereo equipment electronic office equipment or microwave units Avoid installing your PABX near sources of excessive heat e g radiators or in rooms with excessive humi dity The ambient temperature at the location where the system is operated must be between 5 to 176 C Supported Features The following ISDN features are supported by the PABX system at the exchange of the network service provider so me of these may have to be applied for at your service provider e HOLD Hold Broker s call e ECT Call switching e 3PTY Three party conference call e CD Call deflection forwarding of calls PR Partial Rerouting Individual call forwarding for terminal devices at a point to point connection e CLIP CLIR Activation Deactivation of caller ID to party being called e COLP COLR Activation Deactivation of called party ID to caller e AOCD Transmission of charge costs during a call e AOCE Transmission of costs of call at end of call e AOCS Transfer of tariff information during the calling phase for example for
46. ACHINE 4 44506 e 04 4RS EROS YE ES REVS C4 EES OHSS EERE ES REGGE 89 NMI CNONaCeVICe oan e eas oe due Ae ee EENET eae bh eet oo 89 kapad nons 00yo ees g4042 oho 9uR eh ee ENR 89 SPPK Uy pce aa euea ee eee a Rees enews SEP ee ee ee dawns eae es 89 E Table of contents PABX Description The PABX system is an ISDN telecommunications system at an ISDN point to multipoint or point to point connec tion that employs the Euro ISDN protocol DSS1 Analog terminal devices can be connected via integrated jacks The PABX system is also equipped with an internal ISDN port allowing an ISDN terminal device to be connected at its RJ45 jacks Fixed cabling using terminals is also possible for analog connections Two analog ports are routed out viaacommon RJ45 jack Assignment of internal phone numbers is freely configurable between 00 99 Calling using analog terminal devices should be conducted using the tone dialing DTMF method and these devices should be equipped with a Flash key Analog terminal devices that use pulse dialing can not be used for functions or codes Please note that the buttons on some ISDN terminals available on the market may limit the use of the features provi ded by the PABX system All terminal devices connected to the system must be TC Terminals Guideline or R amp TTE Guideline approved The PABX system also provides all of the functions necessary for high speed Internet access for a single pcs or for co
47. BX You must then enter a 6 digit PIN The PABX then checks your authorization for executing room monitoring from an external phone based on this PIN2 2 In the initial state when delivered the internal number 55 is entered as the service number This number can not be used in teams Please note that you must first allocate a multiple subscriber number MSN or direct dial in number to this service number during PC configuration Room monitoring is protected by a 6 digit PIN 2 and can be activated by entering this PIN 2 You are at an external telephone Lift up the handset of the phone from which you wish to conduct room monitoring and dial the MSN or direct dial in number to which the service number for the PABX is assigned If remote access has been enabled and is possible at this time you will hear the special dial tone of your PABX Set your phone to frequency DTMF dialing or use a DTMF manual transmitter p Enter PIN 2 Ack Dial the number of the telephone to Ack Room monitoring is ac signal be used for room monitoring signal tivated To end room monitoring hang up the handset of the external telephone Calling several telephones team call Making outside calls Tracing Malicious call identification You must apply for this feature to your service provider You will then be informed of further procedures there If you dial the appropriate code during a call or after t
48. DA Webpad that you are using you can utilize the PABX system Internet access function when the devices are con nected via Ethernet or Fast Ethernet The PABX system is provided with the interface LAN 1 The port designated LAN is set automatically to the maximum data transfer rate from Mbits semi duplex up to 100 Mbit s full duplex for the opposite terminal PC Use a standard Cat 5 network cable for this connection If connection has been implemented successfully the LED marked LAN on the PABX lights up when data is being exchanged via the corresponding port this LED flickers in the rhythm of data transfer For further information about the LED indicator refer to the section Display LEDs on page 3 Connecting several PCs via Ethernet You can connect a PC directly to the LAN 1 ports and another one to the USB port If you wish to connect more than two PCs you will need a hub or switch Spatial conditions may require that a hub or switch be connected using a longer network cable max length See Technical Data for connection at the LAN 1 port and the PCs then linked using the hub switch NT Splitter Connection for the service provider Modem External HUB Switch by means of LAN1 100 MBit s Network PC at the HUB switch Network PC at the HUB switch Network PC at the HUB switch PC at the USB port D
49. DN connection You can use for each terminal device an automatic call back subscriber free or note an external ISDN connecti on The last entered feature will be active The performance feature entered previously will be canceled ISDN terminal devices can use this feature provided keypad dialing is possible during an ongoing call or when the li ne is busy You want to call an outside party but the external ISDN connection is busy With this procedure you can note an ex ternal ISDN connection As soon as this ISDN connection is again available your telephone rings and you can make your call All current reservations are automatically deleted at midnight 0 00 This function can only be used by telephones that permit suffix dialing You wish to call an external party The external ISDN connection is busy You hear the busy signal C O Calling several telephones team call Making outside calls J 4 0 Ea 9 A You hear the busy Replace handset Called subscriber is again signal available Now switch your ISDN telephone to keypad mode Dial the number of the external party you wish to call Canceling Noting an external ISDN connection A 1411 A Lift up Ack signal Replace handset handset Speed dialing from the telephone directory The PABX system is equipped with an integrated telephone directory in which you can ma
50. E YS iadaan 23 Assigning a projectnumberforacallyouinitiate 2 ee 23 Project number for an external call from anISDNterminaldevice 2 0000 23 SEC merical Projecrmumber lOranextetnalcall 4 aoa aa eee pe eee oo Be ee wo Od Be oe Bee og a 23 Keypad iunctio Net directa sss de heh ee ae eed Ge eee ee Peewee eee ee i 24 Initiating the keypad function a nee ee kee ee GaGa ee wae ae eee Ges ee eee ees 24 NIMICMUNCHONAGEVICe 4 bee san aeeuane ease eeeuee ete neha est ae este ee nee ees 24 Never OutofTouch 2 0 00 002 ce ee 25 CAL TOIWaldiNGs 2 44 66 4 44 e464 2556 Looe Rae Gees See oa oe oe Care ee ee ey oo 25 Call forwarding by the PABX bao te ee been eb hede ht end a Shae OE Ge he ee aes 25 Call forwarding in the exchange nananana eee enedeed eH baeewene tas 25 There are three different variants of call forwarding 2 2 0 ee 25 A O a aare ea FEE EEEE EE 25 Deactivanng call forwarding ss ssnin re nri Pee eee eee eG Ghee ee are Erena 26 Calliorwardine edie 2 ererart teehee ened Ge ee renee err reuera Ere 26 Follow me call forwarding fromanothertelephone 0 00 0 eee eee eee eee 26 Internal configuration of call forwarding Follow me internal 2 2 20 0 00000 eee 26 Internal de activation of call forwarding Follow me internalandexternal 0 26 Setting up deactivatingcall forwarding from an external location external Followme 27 Yo
51. Ing Peter Schumann Konformitatsbeauftragter Peine 01 02 2008 Ort und Datum der Konformitatserkl rung Name und Unterschrift Place and date of the declaration Name and signature Anschrift Funkwerk Enterprise Communications GmbH Address WerderstraBe 45 D 31224 Peine Fon 49 5171 909 0 Fax 49 5171 909 333 Form CE FEC Pe 03 07 Dok TEZ 3 KE 0511 02 08 funkwerk enterprise communications Funkwerk The Perfect Match VOICE DATA SECURITY Funkwerk Enterprise Communications GmbH Siidwestpark 94 D 90449 Niirnberg For information on support and service offerings please visit our Website at www Funkwerk ec com where you will find a Service Support area Subject to modifications Ausgabe 4 010109
52. MTU The MTU parameter is used for defining the data packet size used in the LAN Only packets with a maximum pay load of 1452 bytes can be transported via a DSL Internet portal when the PPPoE protocol is used for example with T Online Packets in the PABX system should not be first split up and reply packets not re assembled It is therefore expedient to use an MTU of 1452 bytes to achieve the greatest possible data throughput rate for the DSL connecti on This may however result in the data transfer rate in the LAN being reduced slightly DHCP lease time The lease time is the time in seconds for which a LAN client receives an assigned IP address before that address is fetched and returned to the DHCP server address pool A LAN client can extend the lease time automatically Default gateway You should enter 0 0 0 0 place holder for the PABX system IP address as the default gateway if Internet access it to be provided via the PABX system Domain Suffixes You should only configure the parameters Domain Names and DNS server when you are operating a DNS server within the LAN Description of the router functions Netbios Name Servers The Netbios Nameserver parameter is used for the name definition for Windows PCs when you use a WINS server in the LAN This parameter should only be configured when you operate a WINS server in the LAN Time Servers The parameter Time Servers is used for annou
53. PC configuration for the PABX No outgoing exter nal calls possible Call charge limit reached Allowance account Check the user settings in the PC configuration for the PABX Increase cost limit or reset the sum counter External numbers classified as restricted numbers for call control Check the settings for dial ranges in the PC configuration for the PABX No external connec tions possible to so me remote termi nals External numbers are given in the Restricted numbers list for the dialing region Check the settings for dial ranges in the PC configuration for the PABX E Appendix Troubleshooting Fault Description Possible Cause Fault Remedy Room inquiry not possible during an external call The telephone s flash key is not properly configured Check the setting of your telephone s flash key Flash key flash interval 80 120 ms Attention Inquiry calls are not possible with pulse dialing telephones If the PABX is connected at the USB port of the PC and recognized by the PC the USB LED on the PABX will light up If not the USB ports of the pc are not activated faulty or the drivers for the PABX are not installed The same causes and remedies are possible as described for the previous problems no internal external connec tions possible No connections can be established via the PABX s USB port are not activated or are
54. a b4 for hard wiring of outlets After you have plugged a terminal device into the RJ12 jack of the PABX you may not use the associated fi xed connection a b1 and a b2 e Two analog terminal devices can be connected using RJ12 connectors at the RJ12 jack Assignment of the RJ12 jack a2 Sbcr2 nc al Sbcr1 b1 Sbcr1 nc b2 Sbcr2 2S 66866 D Installation of the PABX Installation USB PC interface The USB port is used for linking a PC to the PABX system Use the USB connecting cord supplied with the system for this If you use a different USB connecting cord ensure that the distance between the PABX and the PC does not exceed five meters depending on the type of USB connecting cord you are using The PABX system USB port is ready for operation at the PC connected to the system when the LED USB lights up and stays lit PC applications that run via the USB connection can be started The LED will blink when the USB driver is active at the PC connected to the system and data is being exchanged via the USB port Ethernet connection LAN1 The port designated LAN 1 is set automatically to the maximum data transfer rate from 10 Mbits semi duplex up to 100 Mbit s full duplex for the opposite terminal PC Use a network cable for this CAT 5 1 1 with RJ 45 connectors at both ends Connecting the DSL modem to the Ethernet 10BaseT port If you have a DSL connection you must connect your DSL
55. a different subscriber regard less of the team that subscriber is assigned to e Call forwarding from one team member to a team number is not possible If call forwarding is initiated from one team number to the team number for a different team the function will not be active and the user initiating the call forwarding function is called Follow me call forwarding from another telephone If you are at a different location and not at your phone you have the possibility of having calls made to your phone while you are away forwarded to a telephone near or at your current location Follow me You can also forward calls from other phones to your phone When you lift up the handset of your phone a special dial tone will remind you that you have call forwarding currently activated Internal configuration of call forwarding Follow me internal A 614 F A Lift up Internal number whose calls are to Ack Replace handset handset be forwarded signal Call will then be forwarded to the specified telephone Internal de activation of call forwarding Follow me internal and external A lela 5 x Lift up Internal number for which call Ack Replace handset handset forwarding is to be canceled signal C O Calling several telephones team call Never Out of Touch Setting up deactivatingcall forwarding from an external location extern
56. a number that is inhibited by the dialing region that dialing region is not active Note Subscribers without authorization for external calls can obtain the authorization to make external calls to these numbers Another possible setting option is the regional numbers The users can not make any domestic long distance or in ternational calls Ten 10 special numbers can be configured for these calling privileges these numbers can be used to make domestic long distance or international calls A special number can consist of a complete phone number or parts of anumber for example the first few digits Time acceptance You can activate or deactive the time acceptance function from the ISDN network This feature is required in case the ISDN network does not transmit the time correctly In the event of a loss of power all stored contents program and application data are retained in the PABX without any changes The internal clock for the PABX system is upda ted automatically during the next external call if configured Activation of accepting the updated time is set via PC configuration Calling several telephones team call Conducting calls with several subscribers Conducting calls with several subscribers While you are conducting a call you can e calla further party inquiry call e accept a second call during an ongoing call call waiting e Transfer a call Transfer in the network ECT e connect a waiting caller e C
57. age 59 e Changing PIN 1 or PIN 2 see page 56 PIN 1 PIN 2 You can prevent misuse of your PABX by other parties by implementing various security functions Your PABX set tings can be protected using your 4 digit PIN1 code number Access by external parties remote access is protected using your 6 digit PIN2 PIN 1 4 digit Security precaution against misuse of your PABX by other parties PIN is a 4 digit code number that is required when you wish to protect your system settings against unauthorized access PIN 2 6 digit Security for settings made from external telephones For the settings e Call forwarding Follow me from external location e Room monitoring from external location prevent unauthorized parties from using your PABX Only after you enter this 6 digit PIN2 are you allowed to utilize functions in your PABX that can be activated deactivated from external telephones Changing PIN Begin the configuration procedure see page 55 Obi a 91412 F F m Change PIN1 Change PIN2 Input new Input new Ack 4 digit 6 digit PIN PIN signal Write down your PIN and keepit in a safe place because if you forget or lose your PIN 1 you will no longer have access for configuring the PABX Setting up cost monitoring Clearing the charge counters for one or all of the users HAD F or Code internal number for one or Ack for all internal users signal
58. al Follow me For the weekend you have rerouted the fax number of your office to your private fax machine at home Let s say you re on the way to the office which takes around 30 minutes and would now like to also receive fax messages that are addressed to your office You then cancel the Follow me external function at home and when you arrive at the office your fax messages will be waiting on you exactly where you need them You can use this function to configure or cancel call forwarding to any destinations To configure call forwarding dial from an external location the multiple subscriber number MSN to which the Service number internal virtual subscriber has been assigned In the initial state the number 55 is entered as the service number Remote access must be enabled during configuration The PABX uses the PIN to check the authorization for call for warding from an external location 2 Please note that you must first allocate a service number to this multiple extension number MSN number during PC configuration The factory setting of the 6 digit authorization PIN 2 is You must change the PIN2 in the PC configuration as otherwise you will not be allowed access to the PABX system You are located at an external telephone Lift up the handset of your phone and dial the MSN to which the internal service number of the PABX has been assig ned to If remote activation of call forwarding has been enabled you will hea
59. al handset Teams Teams are groups of persons who work together to achieve a set goal Normally this means that all of the members of a team can be reached at a common number for external and internal calls In the PABX this means that a number can be specifically assigned to each team of telephones terminal devices allowing all team members to be reached at all times for external and internal calls In PC configuration you can assign up to eight internal numbers or one number for external call forwarding to each of the 10 possible teams These teams can in turn be allocated to the external MSN A team number can be specified in PC configuration for the team for internal team calls When a subscriber dials the number for a team the team name is shown in the display of his her phone while the call is in process If a team member answers the call then his or her name will be displayed Ifthe MSN is dialed by an external party or the team number by an internal user all of the assigned terminal devices are called Different terminal devices can be assigned to the teams for example telephone fax group 4 calls are signaled according to their function Note Teams can also be called during an ongoing inquiry call or on call forwarding It is also possible to forward a call to a team Call to busy team member Busy on Busy Ifa member of a team is making a call you can decide whether further calls are to be signaled for this team PC confi
60. and its cost are recorded under the selected MSN and your business partner can see that it is you calling Before you begin to make an external call you can define which number is to be transmitted to the exchange and to the party you are calling This MSN must first be assigned to an index during PC configuration see External numbers When you then also dial this index the assigned MSN is transmitted to the party being called The charge for this call at your network service provider is then billed to this MSN You wish to set up a connection with an external party and havea certain number transmitted along with the call pu EJ 1 Be Be Dy J Lift up Index for the MSN Dial call Conversation handset 0 9 number Suppressing transmission of your own number If you do not wish to have your number displayed to the party being called before he she lifts up the handset you can suppress the transmission of your MSN specifically for that call This feature must be applied for at your network service provider Transmission of the caller s own number is suppressed using the following procedure with analog terminal devices Please refer to the operating instructions for ISDN terminal devices on how to initiate this feature pug 15 9 4 Be Dy J Lift up Dial call Conversation handset number Noting an external IS
61. arung Declaration of conformity Manufacturer responsible person Adresse Siidwestpark 94 Address 90449 N rnberg erklart dass die Produkte Typen ISDN TK Anlage elmeg T444 declares that the products incl Module Telekommunikationsendeinrichtung Telecommunications terminal equipment TK Anlagen zum Anschluss an das EURO ISDN DSS1 Protokoll So Schnittstelle Anlagen und Mehr gerdteanschluss sowie Anschluss an externes Netzwerk Verwendungszweck Intended use PABX system for connection to EURO ISDN DSS1 protocol So interface point to multipoint point to point connection and connection to an external network bei bestimmungsgem4Ber Verwendung den grundlegenden Anforderungen gem Artikel 3 der Richtlinie 1999 5 EU des Europ ischen Parlamentes und des Rates vom 09 Marz 1999 ber Funkanlagen und Telekommunikationsein richtungen R amp TTE und die gegenseitige Anerkennung ihrer Konformit t erf llt complies with the essential requirements according to article 3 of Directive 1999 5 EC of the Europaen Parliament and of the Council of 09 March 1999 relating to radio and telecommuncations terminal equipment R amp TTE including the mutual recognition of their conformaty when used for its intended purpose Angewandte harmonisierte Normen Relevant harmonized standards EN 60950 1 2001 First Edition EN 55022 09 1998 A1 2000 A2 2003 EN 55024 09 1998 A1l 2001 A2 2003 Vel folleuiectretee Dipl
62. ase ene s eae eee wee Eee Geena ee ees 63 ECR Proressloldle 4 4s 4 as oa 6 one ee eeek eG ea ee he eee ose 64 Application programs 1 2 0 0 ee ee eee 65 DUIVEES gee hee ee ewe eee ee ee ee oe eee yo ee ee ee ee 66 CAPRO 22 eee ose hee ee Ro ee eee ee he ae eee ee Pe eee beeen eee ees 66 SLC maniicaiiks Installation instruction for Windows 98 4 4 uaneg eee ee eae eee wee eee ees ook eee ee 66 InitialinsaulauiOn 2 hake eee Ree eee Rae ee ee he eee ee ee ee 66 MS tg GIG CNIVer ss a5 wae ee he ee ee ee ee ee ee eG oe a eee BX 66 Remoyine tie Cera Gre gen5 lt ce eoe Ue eee era bese eee seed eseeue tun eo ee ates 67 CAPI driver Common ISDN Application Programming Interface 0 2 000 0 67 Importantfor Installation ofthe CAPI driver lt 4 09 444 4 64 4 seo 4a5 shen wed Rede ES GS 67 Installing programs from the CD c4 nace ee eade dane oes beeen he een Dew ca eee ones 68 Dy SCMATEQUINCINGNIS gp cue GG ke hee ae ee Sabena s te eukee echoes vbaesdabeasae 68 Installation INS UCIONS gt es acGay eee asda ee keen eee bob eanae bang Headed Sous 68 When the file is started the welcome screen ofthe CD is displayed 000 00 eee 68 Configuration withaPC 2 0 0 ee 69 You can program your pabx over the LAN USB orviatheinternalISDNconnection 69 Professional Configurator s sa eari ud ede one ge BAe Se one he te eee One ee Gane sere cg os 69 Description of the router functions 0
63. at are charged to you Oe Commissioning the phone part Remote access with call to the dealer s service center You call the service center You are connected with the service technician who then explains the further procedure to you You then hang up the handset and initiate the remote access procedure as follows A 171912 F Ed Lift up Number for the service center handset You will hear the internal music on hold once a connection to the service center has been established When the data have been transferred the service center will terminate the connection You hear the busy signal Replace the handset Enable the PABX for dial in by the service center You can enable your PABX for dial in by the service center The service technician can then perform a remote confi guration for your system Enabling for remote access lasts for around 30 minutes A 17 1812 El A Lift up Ack Replace handset signal handset The PABX system is now enabled for dial in by the service center It is now possible for the service technician to dial in to your PABX to read out export your configuration data to edit this data and to transfer the data back into the PABX If you wish to cancel enabling for remote access proceed as described in Inhibiting remote access Continuous enabling of PABX for dial in by service center You can also have your PABX system enabled co
64. at telephones A S911 A Lift up Enable announcements Ack Replace handset Inhibit announcements signal handset Making outside calls calls Making outside calls Your PABX system comes equipped with an external ISDN port with the option for an external analog port POTS module DSP module The two B channels of an ISDN access allow you to establish two outgoing connections the external analog port provides another communication link plus another 4 SIP connections via DSL These connec tions may also be to two different parties simultaneously For example you can call an external business partner whi le simultaneously transferring data from your PC to a different business partner When you initiate an external call via your PABX the system automatically transmits your number and the service ID for the terminal device such as phone or fax This ensures that only a terminal having the same ID code is called at the subscriber being called phone calls phone fax group 4 calls fax group 4 If a terminal connection is configured for a multi functional device in the PABX external calls are signaled with the ID Analog telephony ISDN telephony and Fax device at the terminal device Here when you initiate an exter nal call the service ID code Analog telephony is transmitted It is not necessarily required that all telephones terminal devices be available for making calls througho
65. ation using a telephone a eRe RA SHER ER Oe GO 55 Configuration using a telephone anaana EEREE REEDED EOE EE EEE E EDS 55 You can set the following features lt 4 6 4 4 6 4a eae OS Ge THESE OPER EMSS aR DESRG SESE GAS 56 PUN EPI agape se eee eg Ger ere eer es ere eee ne eee cease Gsae ores bees ae os 56 Change PIN asa hae eae eee ee a Pe eee ee eee eae ee eae es eee esa ees 56 Begin the configuration procedure see page 55 eos e cee che ee Ge eR E EE EG EE BEER EE SS 56 Seling UP COstIMONNCLING 4 ech aa ae ana eee bake beads oa bee SEG Oe ae BES eee a 56 Clearing the charge counters for one or alloftheusers nananana aaa ee 56 Setting up delete call accounts o an ea CRY w edhe eee ee we eRe E 57 D a ET e E E E E a7 Charee imitation OOM Baceeeg ees eee sak ee hee eee ee eee ee ade shee eee ee 57 Setin th edateand He IIe e 4 iaeia a a a a eee 57 Enabling inhibiting remote ACCESS ou oe ha GaSe HU Se eS eR SS Ee eGR EO 57 Enable inhibit the remote access authorization naana aa ee 57 Restoring settings Resetof the PABX system 2 0 ee eee 57 Resetting settings to initial Stale se aaa5cesuce nmap ey hae ah awe G HE Oe eee eee od Gee 37 Resetting the features for one internal subscriber or forall 2 0 0 0 0 eee ee eee 58 Configuration by the specialized dealer 2 eee 58 EMO CCCC0S was Gah ue Se eee Pe Oe ae Bee hee ee ee ee Be ee ee ee owe ee eee oe 58 Remote access with call to the dealer
66. cedure 3 Adobe Acrobat Reader 65 Adressing extended SUB 36 AD Lesna hee wage ee a eee eae oe 4c 74 Allocating project numbers 23 Analog connections 48 Analog terminal devices l Announcement ouaaa aaa 13 Answering machine 12 AreaCode sasse eae ee bbe ae oe ea s 55 Automatic changeover of authorization for external 36 o eae ee ee ee Automatic completion of call Cele yew oo hte e we Ae ae Aes 17 on busy oaea 16 on MO aNSWeT ac 6 oe Gh eye eG OAS eS 16 SCLUD 2 oe cas Gey E eee 16 17 B Block dialing Austria 3 Brief description of functions 87 90 Broker seall oud hee ee bows Bow nyi 42 Busy on busy for team call modes Day and Night32 DUS ONE e 23 ee ood Pease oe ae ee be eS 6 C Call data 4356 4 ee G44 sed eae oS 63 Alena 56 Ge oe ae eo ea Ge 36 Call detlecting s samia ee pee een os 20 Callaccount 44 oo bee eee oad eee ee i 29 Call allocation ss 2a6itteyeueaa da 32 Callassignment 32 Call assignments 4 45 6 eos e done oe e 33 Call Control aooaa aaa 38 Call datarecords 28 77 Call Deflection CD 0 20 Call distribution 33 Call forwarding from another phone Follow me 26 COIRMOGEs a4 a4 am Seed wee ae Be ee 10 Call pick up from answering machine 12 Callre ouline ow eek he edb eee eee 25 Call
67. cess for individual Pcs or for an entire LAN viaxDSL or ISDN A firewall integrated into the PABX together with NAT network address translation provides the necessary security while the DHCP server and DNS proxy functions ensure that configuration effort is kept to a minimum both for the PABX system and for your PCs Internet access for all of the PCs connected to the PABX system is provided via one single connection SUA single user account only one set of access data is required from your Internet service providers ISP You can configure more than one ISP System Requirements for Windows System requirements e IBM or 100 compatible PC Pentium or comparable processor min 233 MHz clock rate e min 64 MB RAM e VGA graphics adapter approx 65 000 colors a resolution ofat least 1024x800 pixels e CD ROM drive e Free USB port e Windows 98 ME XP 2000 operating system e Min 130 MB free hard disk space for installation For network operation or DSL via Ethernet a 10 100 Mbit s installed network card Initial Commissioning and Minimum Configuration You can connect PC to the PABX system either via Ethernet or USB Once you have linked your PC to the PABX system you must select an ISP and where required enter you access data And before you know it youre surfing the Internet Connecting the DSL modem to the Ethernet 10BaseT port If you have a DSL connection you must connect your DSL modem to the LAN port of t
68. cribers on hold You have the option of putting several connections on hold and using a further connection inquiry call connection to transfer a party on hold You can utilize this feature with a system telephone or with an ISDN telephone that sup port this function refer to operating instructions for terminal device involved Conducting calls with several subscribers Calling several telephones team call Broker s call The broker s call feature allows you to switch back and forth between internal or external callers The party that is on hold will hear the music on hold when programmed With analog telephones you can switch between two callers You can terminate each specific call During system configuration you can define whether the callers are to be put on hold in your PABX or in the exchange You are conducting a call and wish to speak to a further party without the first caller being able to hear your conver sation with the second caller RI Press the R key You will hear the internal dial tone Ifyou wish to speak to an external party dial 0 first Dial the number of the party you wish to call You will hear the ringing signal in your handset The party will be called The party being called lifts up the handset of his her phone J You are conducting the call The first call is put on hold HA Dial this code to return to your first caller the second party is puton hold You can then use
69. e directory 19 Recall se ee etten ness sesso ee 2 7 Regional numbers 38 Remote access 4 oo tu eas oe 5 5 oo S 57 63 n a Gtueuen aes ETETETT TETTE 57 for a subscriber s settings naaa 58 for all settings and subscribers 58 Resetting settings to initial state 57 Resetting the PABX 4 4 eae y we owe 57 Restricted numbers 38 Ringing signal sa amm awyd aaa Sp a A 6 Room monitoring 21 authorization privileges for room monitoring from external location 57 Routing discrimination 15 S Safety Information i Salety OES a a es hk Bee OEE Oe 1 7 SErVICENUMDE ss sa seara e ees anes 53 Setting the date and the time 37 Setting up cost monitoring 56 26 ae E ee eee 50 BIOL 2 on bo Hee he oe eee eee 50 SMS short messages 35 Special dialtone 06 6 Specific trunk bundle selection 15 16 Speed dialing 4 x o h 6 oh er OG amp ee dw 20 Sub addressing Extended adressing 36 Switching callmodes 33 Switching call modes for teams 33 SVMUOIS oes se44 65 one eeeneara4 5 Syste INCH oss fea bode eee ae 9 10 System parked inquiry 43 System Requirements eau ses45 ous 70 System telephones 8 10 T Talk to two parties alternately 42 TRPIGRIVEE yao ge ook ee es ek eS 67 TAPI inthe LAN 22 8 344 x
70. e eases E 49 UUSI character presentation 35 V Voice announcement 21 W Waiting call dee EEEE EEEE EEEE 4 ows 39 WOKE s peee 8l Windows 95 NT4 00 69 Windows configurator 63 X X 3l Standard oaoa a 37 Brief description of functions Brief description of functions This brief description of functions applies to the use of analog terminals If certain functions of ISDN terminals are not possible please do refer to the operating instructions of the respective ISDN terminal Pick up of the call A Pick up of the call Making internal calls AEJ Making internal calls o Saan Internal calls with automatic line acquisition ABE Making outside calls ADEL Making outside calls o a JED Outside calls with automatic line acquisition AE 0l 9E Sending MSN to remote parties Bano 0 9 MSN Index B l Specific trunk bundle selection ISDN POTS 0 4 A 8 EIP Specific trunk bundle selection ISDN POTS SIP prov 00 04 10 19 Fa 5 EA PIN Telephone interlock cancel Temporarily suppressing transmission of your own number CLIR a 51914 z Temporarily suppressing transmission of your own number CLIR
71. e ee me beset seers beeaeae stat ana beenas i 4 Connecting a waiting subscriber with several subscribersonhold 2 0000 4 Brokar Call 5s eee 8 eee Pome sD pore pom e eed ee Some eee eee es eee senses segues 42 Ihree pariy co lerenc call oa ooo ee eh a oe ee eae eee ae hes 42 Initiate a three party conference call nc educa nee dw tage eeebevse te etebeoewess wees 42 Syste parked NGUY o25 cha diahe ee aha ence eGeaaR bee haeaahaeecsecdnas hues 43 Initiating a system parked inquiry gus peneodnauagepuesooueperee capes waves eg es 43 Accepting asysteim parked MGUY sa a pereda ma ge hgedeudaeeneseene ence eee ee 44 Function keys for calls on hold parkkeys 2 nanana eee 44 Modified codenumbers 1 0 2 0 0 ee 44 Installation aeaa aaa se eeseee ete ee eecey eae eesas 45 Installation of the PABX s2ete e8 26a eh eb Peed og eee bee eaas eee Heed HESS eS 45 COUCMIS 3 424 5e te oes Gaeaeae nes Beene ee ome pee ee eae Ay ees eG 45 Installation sequence wun 44 sue ead syed hehe ewes Gb eh aes ee ee 45 This section gives you step by step instructions on how to install your PABX It is important that you adhere to the installation sequence PIVEN er sa riers banana ene se FRU nitk ORE ERODE ERG SH GSO Ga 4 45 Connections tothe PABX SYSE s 64444446465 Gae Cores oe Eka e hee eee es Ges 47 View inside He PABX SYSTE seorsa bbe eee ee boa eee ete Cee eee eee eee ee eS 47 Tons OMe PABA ae speaks ewe oe Ae oe Pea eee ee Pa ea Re
72. e is taken first Specific trunk bundle selection ISDN POTS A 8 3 x Lift up handset Code Select trunk group Dial external number Conversation 0 4 ISDN POTS SIP provider 4 Pe Lift up handset Code Select trunk group Dial external number Conversation 00 04 10 19 Call waiting Enable Inhibit Call Waiting for a Further Call Using the function Call waiting you can be called by other parties while conducting an ongoing call Whena second callers calls up you will hear the call waiting signal in your handset and can then decide whether you want to continue your call with the current caller or whether you want to take the waiting caller right away Making outside calls Specific trunk bundle selection The call waiting feature is supported by analog phones Please refer to the corresponding section in the operating in structions for your ISDN terminals for proper use of this function If call waiting occurs during an ongoing call with an analog phone and you ignore the call waiting signal it will be de activated after around 30 seconds You can also disable call waiting with analog telephones so that no call waiting signals are given during your calls Enable inhibit call waiting A 518 A Lift up enable Dial this code Ack Replace handset inhibi
73. e market it may not always be possible for the charge pulse transmitted by your PABX system at the conclusion of a connection to be received properly by the terminal device you are using Please observe the instruc tions in the operating manual for your terminal device The transmit pulse frequency can be set during PC configuration to 12kHz or 16kHz Charge counter The PABX manages a charge counter for each internal user on the basis of the transmitted charge rate intormation The counter logs the costs of all calls You can use the PABX menu or the charge logger program to display the counter for an internal user You can also reset the counters Calling several telephones team call Monitoring costs System telephones System phones can use the PABX system menu PIN protected to view and delete the charge counters of the indivi dual terminal devices Transmission of communication costs by the network service provider To display call connection costs at internal terminal devices of the PABX either during or at the end of the call and to manage the charge counter you have to apply for the rate information transfer to be activated by your network service provider There are two ways to transfer the cost of calls e Transfer of rate information in units These units are then converted to a currency value using a defined factor The currency must be specified previously in the PABX however Transfer of the currency value N
74. ed the welcome screen of the CD is displayed Configuration with a PC i Configuration with a PC You can program your pabx over the LAN USB or via the internal ISDN connection e Use the USB connecting cord supplied with the system to connect the USB ports of the PABX and the PC Configuration of the PABX through the USB port requires a Windows operating systems that supports USB as of 08 2002 Windows 98 ME XP 2000 or with elmeg T444 e Use a Cat 5 Ethernet cable to connect one of the Ethernet ports of your pabx with the PC or e Connect your PC with the installed ISDN PC card to the internal ISDN bus using an ISDN connecting cord If you have an ISDN card with CAPI 2 0 installed in your PC you can also conduct PC configuration via the internal ISDN connection of the PABX This type of configuration is possible starting with the Windows 98 Windows NT4 operating systems Professional Configurator Using this program you can configure the features for your PABX as you require The configuration of the PABX sys tem also allows you to first read out the configuration of the system that you performed using the Web Configura tor You can then complete these settings step by step and import them into the PABX You should also store your configuration on your PC Description of the router functions Description of the router functions The PABX system provides all functions required for high performance Internet ac
75. ehee oo be Ree ew ew Ge eRe eee EG eR Ea oa eGo hee 10 COCR se ay ewe sehen een ee yee bee ee ye wee eee eee yee eee eee eee ees 10 Making CaS sc aanche at teed ee hae tiddu we eanna 11 Direct ex Wance Nea Se e aaa p a ea ea ee l1 CAUS TEE E E E E E eee eee eee E ee ee eee eee ee ee E 1 ACE PEE CANS oa Boe he eG HS Ee PEER oa aes eee ee eee sa ee 11 Accepting acal PICK UP ess os Hog G4 Hs boa eG BHMS SOAS GEE Ee See Eea 11 Call pick up from answering machine gt lt 40ne ah4or eae cr deased ene e anger eeee seas 12 Table of contents Making internalcalls 2 0 0 0 0 ene 13 Making internal calls without Direct exchange line access 2 2 ee 13 Making internal calls with Direct exchangelineaccess 2 eee 13 AMNOUNCEMICNE 6555254 ch nae eee ee eee keke Che be heo ee eae eee ees eee hee 2 13 Making an announcement sa saeaegaceane daGaeGeae O60 K44Fe RS GEO EES eee EOS 13 Enabling inhibiting announcements anaana aaa ee 13 Enabling Inhibiting announcements at telephones 2222 22eee5 a8 64s B4 ee ben bee ee eos 13 Making outside calls 0 ene 14 THOUS aes ee a ee ee eee a a ea Gate reas Shout eaeeees ease 14 Making outside calls at automaticexchangelineaccess 2 ee ee 14 Making external calls with prefix code 2 0 eee 15 Telephone mO e bby ce bean Ca eee he eae pe ee eee Hees Pa ee eee 15 Trunk group routing discrimination 2 0 0 0 0 cc ee 15 Specific trunk bundle selection
76. em parked inquiry feature to keep the caller within the PABX waiting loop Youcan now use your telephone for an announcement or message signaling to your colleague that he or she has a waiting inquiry call The numeric code of the system parked inquiriy allows the colleague to accept the call from any telephone This procedure is possible from analog ISDN and system telephones The system parked inquiry is initiated with the inquiry call feature The called subscriber uses the inquiry call feature to dial the default numeric code HAAA or one of 4 configurable numeric codes from the internal telephone number plan If the dialed extension is not already being used for a different system parked inquiry the subscriber will hear a positive acknowledgement signal and hangs up the telephone If the negative acknowledgement signal is heard the subscriber cancels the inquiry call and repeats the process for another internal extension released for the system parked inquiry During system parked in quiry the external subscriber will be put on hold by the system and will hear music on hold when programmed The telephone is now available for other uses for example an announcement or message If the call within the waiting loop is not accepted by a subscriber within a specified time the initiating subscriber receives a call back or a call waiting signal The system parked inquiry is possible only from within an external or internal connection Only one inqui
77. funkwerk enterprise communications elmeg T444 Operating instructions English elmeg by funkwerk C O EEE Declaration of conformity and CE marks This device meets the requirements of the following EC directive R amp TTE 6 3 EG Directive 1999 5 EC of the European Parliament and of the Council of 9 March 1999 on radio equip C 4 mentand telecommunications terminal equipment and the mutual recognition of their conformity You can also request this EC declaration of conformity at the following Internet URL http www funkwerk ec com posed of separately from normal domestic waste at an appropriate waste disposal facility at the end of its useful service life You will find additional information on an individual returning of the old appli as ances under www funkwerk ec com T The waste container symbol with the X through it on the device indicates that the device must be dis 2009 Funkwerk Enterprise Communications GmbH All rights reserved Reprinting of this document even excerpts is permitted only with the express consent of the publisher and with pre cise source information regardless of the media used mechanical or electronic Function descriptions included in this documentation which refer to software products of other manufacturers are based on the software used and valid at the date the documentation was prepared or published The product and company names used in this documentation may be
78. gned to the internal service number 55 during PC configuration This external service number lt is the only access possible for configuring Follow me and Room monitoring from an outside location e Team 00 In the initial state the numbers 10 11 and 20 are entered and enabled for Team 00 in the day night team call allocation Default setting e The external ISDN connection is set to point to multipoint access The four digit PIN1 password is set to POO e The six digit PIN2 password is set to WO OOO e Assignment of an external ISDN connection is made by entering 0 e The internal ISDN bus is configured as SO bus internal e The switchable call mode for Team 00 is set to Day modex e The group call is set for simultaneous e The switching privilege for teams is configured for no terminal device All users are in Pick up group 00 e Accepting pick up ofa call is possible for all terminal devices All subscribers can use the telephone directory e No terminal device is authorized for SMS reception e The analog connections are configured for telephones that use DTMF dialing and a flash key 200 ms e The active terminal devices are authorized for international calls e The dial range is not configured The number of the caller is displayed caller ID e The B number is transmitted to the caller e Call waiting for a b terminal devices has not been configured e No entries in telephone directory
79. grams that provide computer aided telephony For ex Windows dialing assistant 7a ee Installing programs from the CD System requirements e IBM or 100 compatible PC Pentium or comparable processor min 233 MHz clock rate and MMX technology e One of the following operating systems has to be installed Windows 2000 ME XP or Windows Vista 32 bit e RAM for Windows ME min 64 MB 2000 Windows XP 32 bit min 128 MB Windows Vista 32 bit min 512 MB e Youalso need a VGA graphics adapter approx 65000 colors a resolution of at least 800x600 pixels e The PC has to have a CD ROM drive The required free disk space for installation is 40 MB e The PC should have at least one free USB port A network card must be installed to perform configuration via Ethernet e To configure your system via the internal ISDN connection you must have an operational ISDN PC card in stalled in your PC e Internet Explorer Version 6 00 or higher must be installed to use the WEB LCR Installation instructions e Start up your PC e Insert the CD ROM supplied with the system in the CD ROM drive of your pcs e Wait a moment until the program starts automatically If the autostart option is not activated in your PC you can start the file setup exe directly from the main directory of the CD using Windows Explorer dou ble click on the file or using the option Run in the Windows start menu When the file is start
80. hat is on hold Replace the handset The party will be called The party being called lifts up the handset and conducts the external call Ifthe called party does not lift up his her handset you will be called back at your tele phone after appr 30 seconds J lt Transferring calls with advance notice You wish to transfer an internal or external call to another internal party and speak with that party beforehand J You are conducting an internal or external call You wish to transfer the call to another party RI Press the R key You will hear the internal dial tone Ifyou hear the busy signal press the Recall flash button again to retrieve the call Dial the number of the party you wish to call You will hear the ringing signal in your handset Calling several telephones team call Conducting calls with several subscribers The party will be called The party being called lifts up the handset of his her phone J Conduct this internal call Tell your internal partner that you wish to transfer the call currently on hold to him her A Replace the handset The other internal party can then continue with the call Connecting ECT During an ongoing call you have the option of accepting a further call or of initiating a second call yourself The first party is put on hold during the inquiry call You can then connect both parties with one another and you will be dis c
81. he PABX system Use a network cable for this CAT 5 1 1 with RJ 45 connectors at both ends This cable may be included in the standard delivery scope for your DSL modem Note Please be sure to use a DSL modem with an Ethernet 10BaseT port Connecting a pcs via USB At present only Microsoft Windows operating systems are supported for connection of a PC to the PABX system via the USB port Connect your PC to the PABX system using the USB cable supplied with the PABX system When both devices PABX and PC are switched on the PC will recognize the linked PABX system and installation of a device driver is then started Then just follow the instructions shown on the screen Ee Description of the router functions When you have successfully completed the connection and configuration the LED marked USB on the PABX sys tem lights up when data is being exchanged via the USB port this LED will flicker in the rhythm of data exchange The USB driver supplied with the system RNDIS is located in the device manager of the Windows control panel as a virtual network adapter Communication between the PABX system and the PC connected via USB is effected via the TCP IP protocol Note Please keep the WIN Tools CD for the PABX system handy when installing the device driver Connection of a PC through Ethernet or Fast Ethernet Regardless of the operating system Linux MAC OS MS Windows Palm OST Or the type of device PC MAC P
82. he caller has ended a call you will hear the busy signal from the ex change the caller s number is saved at the exchange ISDN telephones can also use dedicated functions for this feature Note Attention Only hang up the handset after you have entered the code for tracing the caller and hear the positive ac knowledgement signal All a Ongoing call or Ack signal Replace handset caller hangs up Allocating Project Numbers Project numbers allow you for example to invoice telephone calls for specific customers If you have initiated calls yourself you can save the data for call duration and costs for this customer under the project number Ifyou are called by a customer you can store the call data for this particular customer A project is activated by entering a code and a project number consisting of up to 6 digits If you have exported call data records using the charge manager software on the CD you can for example sort filter or compile these data records according to project numbers Assigning a project number for a call you initiate A Ho F Lift up Entering a project number Ack Dial call number handset max 6 place signal Project number for an external call from an ISDN terminal device You can use this feature at an ISDN terminal if your ISDN terminal device supports the function Network Direct
83. he handset external ISDN connection busy press the asterisk key again and you will hear the internal dial tone poz ae gt Lift up Dial internal extension Subscriber Conversation handset number wird gerufen Announcement Would you like to call your co workers to a meeting or invite your family out to eat SYou could call each separate person to do this or you can use the message function With this function you need to make only one call to reach all of the telephones that are authorized for messages without the called parties having to lift up the handsets of their phones At the internal ISDN connection of your PABX only the first two team telephones can be used simultaneously for a message You can enable or inhibit the message function for each internal user see page 12 A notice signal is issued at the beginning of the message Refer to the operating instructions for your telephones whether the phones support the message feature Making an announcement A 15141 0 F E Lift up Internal or Ack Announcement handset Team Call number signal Enabling inhibiting announcements You can enable or inhibit the sending of messages to your telephone If you have disabled messages being sent to your phone the caller that is attempting to send a message to you will hear the busy signal Enabling Inhibiting announcements
84. ignal handset Calling several telephones team call Features without user action Features without user action SMS short messages SMS Short Message Service allows you to send receive text messages to from other SMS compatible telephones in the fixed line network or to from cell phones The information for a new SMS is shown in the display of the corresponding terminal device after this information has been transferred Depending on the terminal device being used preset or self generated short messages can be transmitted Short messages are input using the key block of the telephone A short message is restricted to 160 cha racters Additional costs are charged when an SMS is transmitted Sending Receiving of SMS messages is possible using analog or ISDN phones You can also use different system telephones for sending text messages The system telephones can only utilize this feature SMS in conjunction with the PABX Sending Receiving of SMS messages is only possible e Ifyou have applied for this feature for your USB port by calling the SMS center of your service provider and completing the application procedure e Ifthe number for the SMS center for your service provider is stored in the PABX e When the caller s sender s number is also transmitted and this number displayed at the receiving party e Essentially you can authorize all terminal devices for SMS e Within a team call assignment configuration
85. ilize the transmission of text messages from and to external telephones if the feature UUS1 User to User Signaling1 has been activated for your connection Ask your network service provider for details Information from the ISDN network MWI The MWI feature allows your service provider to inform you if new messages for you are actually available For exam ple if you have a new e mail message in your mailbox or on the server of your Internet provider MWI will notify you a 36 Terminal devices that support this feature can display or signal this information MWI information is transferred transparently by the PABX to the terminal devices Note You must apply for this ISDN connection feature at your service provider You will then be informed of all available services there Automatic changeover of authorization for external calls Do you need to revoke or grant authorization privileges of certain subscribers terminal devices of the PABX for ma king external calls You can specify separately for each telephone terminal device whether the authorization privileges for making ex ternal calls are to be revoked or granted for a certain time defined in the calendar After the authorization privileges have been changed automatically the user concerned will not be able to place any external calls No operating actions are required for this function In PC configuration you can mark specify the user for which call authorization is
86. ing handset wer supply properly Plug in power supply unit power plug not plugged in properly Check connection between PABX and 230 V AC outlet Terminal device defective Replace terminal device Check terminal device at other connection Telephone connection faul ted Faulty installation Check PABX jack connections PABX settings faulted am biguous programming of PABX system Unplug and plug the plug in power supply unit back in Reset the PABX to initial state No internal calls are received Station guarding do not disturb is active Deactivate station guarding do not disturb Call forwarding to another number activated special dial tone in handset Cancel call forwarding No external calls are received Same causes and remedies possible as for No incoming internal calls PABX not connected cor rectly to the network termi nation unit of your network service provider Check the connection between the PABX and network termination unit MSN is not entered or as signed correctly in the PABX Check the PC configuration for the PABX Note Check to ensure that ISDN connection is functioning correctly and that this connection has been enabled by your network servi ce provider Please contact your service provider No outgoing exter nal calls possible No authorization for exter nal connections Check the user settings in the
87. ion if you press the button first and then dial 0 after you lift the handset The keypad functions can only be used by terminal devices to which an MSN has been assigned during configuration and for which this feature has been applied for at the exchange Initiating the keypad function A 0 or aga r Lift up Dial line access digit Initiate keypad function Enter codes Replace handset handset Multifunctional device If an analog terminal device connection for the PABX has been configured as a Multi function port for mul ti function devices all calls will come in regardless of their service function With exchange line acquisition using a code the service IDs for analog telephony fax group 3 or ISDN telephony can be transmitted regardless of the configuration for the analog connection The service ID analog telephony is transmitted when you dial a 0 Example You are unable to reach a fax machine of group 3 that is operated with the service ID at a remote ISDN PABX system By dialing the appropriate code your PABX transmits the service ID fax group 3 The remote PABX system recognizes the service and connects you to the fax machine You would like to make an external connection to a certain service pag 3 Be Dy Lift up Fax group 3 Dial external number handset Calling several telephones team call Never Out of
88. ion you can set the features for your system using the codes described here The telephone being used for pro grammeming can not be reached while the system is being configured You will hear the positive acknowledgement signal once you successfully conclude configuration for a setting You can then move on to configure the next setting If you wait for more than 40 seconds between one entry and another the PABX will terminate configuration and you will hear the busy signal All input made up to that point which was concluded with a positive acknowledgement signal will be saved when you hang up the handset Saving is performed for 10 seconds after you hang up the handset During this period it is important that you do not begin a new configuration of the system and that power is not interrupted to the system The following procedure must be performed one time at the beginning of configuration A m 0 0100 ore Lift up Ack Enter Ack handset signal PIN 1 signal This symbol indicates that a configuration is required Be sure to complete the Initial programming before entering codes B Commissioning the phone part You can set the following features e Setting the date and the time see page 57 e Cancel settings see page 57 e Enable or inhibit remote access see page 57 e Charge Setting up call accounts see page 22 57 e Activate de activate LCR see p
89. is to be made later to re establish the connection this cycle is restarted beginning with the first entry in the list Firewall When you use NAT the PCs connected to the PABX are well protected against attacks from the Internet If you wish to have additional security you can also use the integrated package Filter Firewall A firewall acts as a logi cal wall for data packets between the Internet and the LAN which has holes for certain packets firewall rules also known as filters allowing these packets to pass through the wall In the initial status the firewall is configured such that all data can pass through that are sent in the direction of the Internet Note An exception to this rule is the Netbios filter This filter prevents the forwarding of Netbios name queries from Windows PCs to the Internet As the names of the Windows PCs within the LAN are not known in the Internet it is not meaningful to establish an Internet connection for forwarding the name query this could result in considerable costs as these name queries occur frequently meaning that the Internet connection would practically never be ter minated The filters are described by rules whose configuration requires expert knowledge about the TCP IP protocol family The firewall of your PABX system can be easily configured using a Filter Wizard in which you need to indicate in plain text whether you wish to allow defined applications access to the Internet To star
90. ke up to 500 entries each with up to a 24 digit number and up to a 20 character name text Authorization for dialing from the telephone directory The authorization level for dialing from the telephone directory can be set individually for each subscriber There are three different authorization levels e Subscriber is not authorized to dial numbers listed in the telephone directory e Subscriber may dial only those telephone directory listings that match his or her specified call authorizati on e Subscriber may dial all telephone directory listings An analog subscriber with no telephone directory authorization hears the busy signal ISDN as well as system phones display You have no authorization if telephone directory authorization has not been assigned Configuration of the telephone directory is performed using the telephone directory program on the WIN Tools CD ROM You can create or edit telephone directory entries using this software Reading loading the telephone directory The contents of the telephone directory can be exported and also loaded via a connected PC USB Ethernet ISDN connection You can have the service center export the directory of your PABX in a remote access link and then uplo ad it again when the firmware download is completed Making outside calls Calling several telephones team call Showing names in the display of the system telephone When a subscriber is called by an internal or e
91. ld is sig naled at your terminal device by call back for 3 minutes If your telephone has been configured for calling line identifica tion CLIP this alarm call will be displayed just like a normal external call Internal call internal call back internal recall with Clip i mT CLIP If your analog telephone has been configured for calling line identification CLIP it will be called with this signal External call external call back external recall External call You are called by an external party External call back You are called automatically when the par ty you attempted to call hangs up the handset for his her pho ne External repeat call You initiate an inquiry call but replace the handset before dialing The first call that is on hold is sig naled at your terminal device by call back for 3 minutes External call external call back om recall call with CLIP CLIP If your analog telephone has been configured for calling line identification CLIP it will be called with this signal Communication data overflow This signal indicates a com munication data overflow at a system telephone Depending on the system telephone type used the caller list either dis plays the service number together with a message or the service number only time interval of the signals in seconds System te
92. lephones at the internal ISDN port System telephones System telephones at the internal ISDN port System telephones Your PABX is prepared for operation with system telephones No special programming is required for these system telephones The PABX automatically recognizes the activated system telephones and provides functions typical for these telephones in a special menu You can also configure several function keys on system telephones and expansion modules for the system telephones The system telephone operating instructions include a description of these functions and their configuration and use Configuration of system telephones via the PABX You can configure system telephones from a central location from PC off using the Professional Configurator The system telephones are recognized by the Professional Configurator and the configuration can be read out and edited You can also load ringing melodies using the Sound Manager and edit the telephone book for the system telephone with the exception of the CS290 Intercom An intercom call allows you to set up a connection from one system telephone to another system telephone without this connection having to be accepted by pushing a button Intercom calls are accepted automatically by the phone being called when the function Hands free calling is activated provided e the telephone is idle e the intercom call function has not been specifically deactivated and Do not distu
93. line AUSIA srera eee eae oe he Gao tee ee ne a 31 PABA SSe an 3 hoe aE Gee BPP ween ee eo 32 Activating and deactivating call signaling for analog terminal devices 2 0000 000 ee 32 Deactivating call signaling for analog terminal devices InhibitingcallsON 00 32 Activating call signaling for analog terminal devices Inhibiting calls OFF oonan anaana 32 e o EEE EE E E E sea ey E E E ed ae eee ee oe eres 32 Call to busy team member Busy on Busy 2 aaa eee 32 Enabling Inhibiting a member s phone within ateam 2 2 0 0 0 eee ee ee 32 Enabling Inhibiting subscribers within a team log in log off o aa anaua 33 Enable inhibit member s in allteams log in log off onana aaa 33 Switching team call day night assignments call distribution oana auaa 33 SNe aade S e ea ee a a E e E eee E NA 33 Switching day night team call assignment for allteams noana anaua 33 Switching team callassignments dayandnight foroneteam 2 2 20 0 2 eee eee eee 34 Features without user action 2 0 2 0 0 ee 35 SMS SHOP MESSABES e ee ce eee hoe ead eee bw ee ee eh Ee eS hee aS hee ee Ge ee Hs 35 Transmission of user defined characters UUSI anaa ee 35 Information from the ISDN network MWI 0 0 000 0000 eee ee ee ee 35 Table of contents Automatic changeover ofauthorization for externalcalls n 40 edhe de yes oe Bde wees eee eS 36 Extended adressing
94. lls while the call is being signaled depends on the team that is being called If several members are entered for a team call forwarding in the PABX is carried out via the second B channel of the ISDN connection This also applies when the connection has the feature CD call deflection The PABX can not be reached by external parties while call forwarding is in progress If only one member is entered for a team call forwarding in the PABX is carried out via the second B channel of the ISDN connection when the connection does not have the feature CD The PABX can not be reached by external par ties while call forwarding is in progress If the connection does have the CD feature activated however the call is for warded to the exchange Both B channels are then immediately available again and the PABX can be reached by external parties Note Call forwarding by a team member is only possible when Team call simultaneous call signaling has been set for the team Direct dial in Say you are away from home However somebody at home should be able to reach you quickly and easily by telepho ne if needed for example children or elderly relative Since you have already configured the function Direct call for one or more of your phones you need to lift the handset of one of these phones After five seconds without any numbers being dialed the PABX will automatically dial the defined direct call number You can enter the number yourself of the
95. lmeg M 4 DSP As shown in the picture insert the module at an angle of about 45 degrees into the socket A and then press it down B until the catches of the connector lock in place in the module To remove the module press both catches out at the same time and the module will snap out to the position shown at the bottom of the picture You can then take it out by pulling out against the direction A shown here Module slot Module slot Slot catch Module ODON Plugging direction for the installation of the module Commissioning the phone part Commissioning the phone part Phone number plan When you start up your PABX for the first time a number of settings are already pre configured default settings This includes the internal numbers This means that you can place calls immediately after switching on your PABX Internal numbers e Numbers 20 29 are set for the Connection of ISDN terminal devices on the internal ISDN bus e The internal numbers 10 13 are provided for analog ports numbers 30 39 for CAPI and numbers 40 43 for DSL e Internal service number The internal number 55 has been assigned as the service number This number is used to provide access for the PC to the PABX system via the internal ISDN connection You can configure the PABX via the internal ISDN connection and a PC with an ISDN card External service number An MSN or with a point to point access a direct dial in number is assi
96. modem to the WAN port of the PABX system Use a net work cable for this CAT 5 1 1 with RJ 45 connectors at both ends This cable may be included in the standard deli very scope for your DSL modem E ee Modules Fastening screw for the module Module elmeg M 4 DSP Connecting cable to the modules Module elmeg M2 a b or module elmeg M2 POTS Fastening screw for the module ONO 00D ONO External analog connection for the module POTS CJC Oh E a a Module installation The modules have already been taken into account for the PABX system Ifa module is installed prior to initial com missioning the numbers are automatically assigned to the connections Various modules can be used for the PABX systems You should first make a backup copy of all pabx data and then reset the system to default state code 999 Switch the system off then mount the modules Restart the system Please observe that only one module can be inserted into each available PABX slot Slot 2 Module elmeg M 1 POTS or module elmeg M 2 a b Slot 1 Module elmeg M 4 DSP only elmeg T444 Installation of the module elmeg M 1 POTS POTS Modul D Fixing holes Connector Fixing holes External POTS Connection Functional ground plug 00DA ONO Functional ground jack 0S EE Connection to the PABX system is made using the ribbon cable provided with the system The external analog
97. most reasonably priced or optimum con nection for that time The optimum connection may not always be the most reasonably priced however Diverse information must be available for selecting the best price and reasonably priced service provider for a call e To where is the call being placed Monitoring costs Calling several telephones team call e Time of the call The charge rate data for the LCR function can be downloaded from the Internet site www telefonsparbuch de Funk werk Enterprise Communications GmbH is not liable for nor can it guarantee the up to dateness completeness and correctness freedom from error of the rate tables Normally you are connected with your network service provider when you lift the handset of your phone and dial the line access digit default 0 The built in Least Cost Routing feature lets you make calls via an alternative carrier or service provider In its initial state no LCR procedure is activated in your PABX You can configure the various LCR procedures using a PC and the WIN Tools CD supplied with the system Please note that there are some providers whose services must be applied for Some of these providers automatically set up a connection to enroll unregistered customers If you terminate such a connection during dialing and then subsequently attempt to set up this link again this may result in errors during calling communication will not be established In this case it will be nece
98. mplete LANs via xDSL or ISDN Here the firewall integrated into the PABX system together with the NAT net work address translation function provides the necessary security the functions DHCP server and DNS proxy en sure that the scope of configuration both for your PABX system and your PC is kept to a minimum Internet access for all of the PCs connected to the PABX system is provided via one single connection SUA single user account only one set of access data is required from your Internet service providers ISP Loss of power During a loss of power you can initiate or receive calls at an ISDN or system telephone capable of emergency operati on Other telephones or terminal devices can not be reached as long as power is down In the event of a loss of power all stored contents program and application data are retained in the PABX without any changes The internal clock for the phone system is set automatically via the ISDN port on the next external call Cleaning You can clean your PABX without any difficulties Use a slightly moistened cloth or an anti static cloth for this Do not use any solvents Never use a dry cloth Electrostatic charges could damage the electronics in the system Always ensure however that no moisture penetrates into your PABX as this could result in damage to the PABX Safety notes Important safety information for handling the PABX system e Unauthorized opening of the PABX and improper repairs
99. n the default state all external calls that you initiate are stored Incoming calls can be logged in two different ways e Only incoming calls with a certain project numer are stored e All incoming calls are stored Note Please note that only the network service provider is authorized for binding connection call cost logging For configuration information using the telephone please refer to page 57 Call data record overflow The memory for your call data records is limited Ifthe PABX memory has already stored more than 480 communi cation data sets a communication data overflow can be indicated by system telephones Depending on the system te lephone type used the caller list either displays the service number together with a message or the service number only The system telephone is specified when configuring the PABX ISDN terminals The communication call charges can be displayed at ISDN terminal devices that support this feature Analog terminal devices With your PABX system it is possible to transmit the charge rate information as metering pulses via the analog ports with appropriately equipped terminal devices In the initial state transmission of the 12 or 16 kHz charge pulse is de activated On account of the technology used in ISDN for the connection call cost transfer connection call costs may continue to be transmitted even after the connection has been terminated With all of the analog terminal devices available on th
100. nal Restoring settings Reset of the PABX system You can use the Reset option for your PABX to return the system to a defined initial state This may be necessary if you wish to cancel configurations you no longer require or want or to re program the PABX Resetting settings to initial state 91919 a Code Ack signal Replace handset Commissioning the phone part An automatic system reset then ensues All system and user settings will be returned to their initial state as deliver ed state Resetting the features for one internal subscriber or for all You can cancel the performance features configured for the PABX system for one or all subscribers for example call forwarding completion of call to busy subscriber and direct call Hoo F or internal number or Ack for all internal extensions signal Configuration by the specialized dealer Remote access You can also have your PABX configured by the service center at a certified dealer s Call the service center get their advice and tell them how you wish to have your system configured The dealer s service center can then configure your PABX system remotely from their office Your dealer can provide you with the number for the service center You can then either set up a remote access link to the service center yourself or enable your PABX for dial in by the service center The dealer s service center onl
101. nal call at the analog terminal devices and at the ISDN terminal device that has the number 20 You must then assign the numbers MSN and direct dial in to the terminal devices via PC configuration to ensure that the other connected telephones and terminal devices can all be reached by external parties If your PABX system is set for use at a point to point connection it is crucial that you enter your local area code in the Section Dialing region in PC Configuration Only after doing this can you take advantage of features such as Call forwarding Partial Rerouting and Automatic Call back Your PABX is equipped with an internal Phone number plan see page 53 that can be edited The internal num bers or MSN extensions have default settings in the PABX s initial state You can change these internal numbers as you require through configuration with the PC Consult the operating instructions for your ISDN terminal devices to find out how and with which settings the various features can be used Note Your PABX supports the flash function for analog telephones Therefore never just briefly replace the handset or press the button in the cradle briefly with your hand as the PABX would take this as a flash signal instead of hanging up Configuration using a telephone Configuration using a telephone Various settings are protected by PIN1 in the PABX In the default state this PIN 1 is set to 0000 After you begin con figurat
102. nce All programs are equipped with a comprehensive online Help function Programs for configuring the PABX Professional Configurator The settings for the individual features of your PABX are made in the PABX configuration You can configure your external MSN and assign these numbers to individual internal users or to a team consisting of several users mem bers You can also assign a name for each individual internal user and configure the various features separately such as authorization privileges exchange line access cost logging etc or you can apply the settings of one user to those for a different user Configuration is also used to define the calendar numbers for call control unrestricted numbers restricted numbers and emergency or direct calls You can also make general settings for the PABX for call data logging or for remote access to the PABX system Charge Manager You can use the charge manager program for logging connection data for reading out or clearing call data records stored in the PABX and user specific counters The call data records that are read out can be evaluated using various sorting and filtering functions or exported for processing in other programs For example Sorting functions allow you to compile data records according to internal users project numbers or numbers that are dialed transferred The filtering functions can be used to display data records containing individu al properties You can
103. ncing the IP address for the Time leasee when your PCs direct Windows XP Linux the NTP Network Time Protocol DNS Servers DNS queries from computers in the LAN are normally forwarded to one or more external DNS servers by the DNS proxy The addresses for the external DNS servers can be obtained dynamically or can be permanently configured in the router Addresses can be input at three DNS servers to reduce online time DHCP server and IP addressing PCs can be provided with a major portion of the configuration required for LAN and Internet access via the DHCP Dynamic Host Configuration Protocol The DHCP server integrated into the PABX is capable of supplying corre sponding configurations to up to 100 PCs clients IP addresses are dynamically allocated to the clients The DHCP server task of the PABX system is activated in the initial status of the PABX You can configure the integrated DHCP server under Network address allocation You can configure the first IP address assigned by the DHCP server The required number of IP addresses is assigned to the PCs DHCP clients in ascending order There are always 4 additional IP addresses reserved for DHCP servers for PCs integrated into the LAN via Bluetooth see Page 51 or RAS see Page 77 If the integrated DHCP server is ac tivated the 4 IP addresses which come after the configured DHCP address range are used for RAS clients When the DHCP servers are de activated the 4 IP addres
104. nducting their call on that channel will hear a busy signal An emergency call al ready in progress is not interrupted Note If calls are in progress using two ISDN telephones on the same internal ISDN bus it is not possible to initiate an emergency call from a third ISDN telephone on this bus Dial ranges During configuration you can define restrictions for placing external calls for certain terminal devices Dialing regions are not activated in the default settings In PC configuration you can assign each terminal device indi vidually to call control The numbers listed in the Restricted Numbers table in the Section Restricted Numbers can not be dialed using the analog terminal devices included in the associated dialing region For example the entry of the number 0190 in the list would prevent calls being made to costly service providers The entries in the unrestricted numbers table in the Section Unrestricted numbers can cancel a portion of the re strictions imposed on numbers in call restriction For example if the number 0190123456 lt is entered in the unre stricted numbers table this number may be dialed even if all 0190 numbers have been inhibited by call restriction If two identical numbers identical sequence of digits and same number of digits are entered as both barred and restricted then these numbers can not be dialed If the prefix number for a different network service provider is dialed from
105. nection Internal ISDN connection ISDN interfaces Channel structure ISDN cable lengths with 0 6 mm Wire diameter Analog ports Supply PABX Max length of telephone connection cables when using installation grade cable Dialing method Mark duration Space duration Ringing voltage Ringing frequency Adjustable flash interval USB port USB cord length Terminal Speed rating Ethernet connections LANI 260 x 192 x 40 mm 0 7 kg without plug in power supply 5 C 40 C 230 V approx 8 VA 25 VA 50 Hz II approx 2 meters approx 3 meters Protocol DSS1 Point to multipoint connection Protocol DSS1 Point to point connection DSS1 protocol point to multipoint connection Power appr 2 5 W B B D Short passive bus max length of 120 meters symmetrical 60 mA at 25 ohms 0 4 mm wire diameter 200 m 0 6 mm wire diameter 350 m Multi frequency calling method Pulse dialing limited function gt 40 ms and lt 100 ms 80 ms U eff appr 35 V 50 Hz 8 100ms to 1000ms in 100ms steps default state 200ms approx 3 meters Self powered terminal Full Speed 10 100MBit s via RJ45 jack B Technical specifications Troubleshooting LAN2 WAN xDSL10MBit S via RJ45 jack Index A MCCCDUNG cue tude eeaeeevaueees 11 Accepting calls O e622 446e4 eeeaeeue aes 11 Acknowledgement 6 Acoustic signals 0004 6 Activating the LCR pro
106. ng is also possible for internal communications A Lift up the handset of your phone You will hear the internal dial tone pHa Dial this code 0 Dialthiscode Qj Dial the number you wish to call Begin dialing by pressing the key Only nowis the call transferred to the exchange You will hear the ringing signal in your handset The external party is being called The party being called lifts up the handset of his her phone J Conduct your call J lt End the call by hanging up your handset PABX Settings Calling several telephones team call PABX Settings Activating and deactivating call signaling for analog terminal devices You can activate deactivate the ringing of your analog terminal devices for internal external or all calls You will still have use of all of the other functions for the terminal device When the caller places a call he she will hear the ringing signal When you lift up the handset during a call you can not hear the call you will be connected with the caller Deactivating call signaling for analog terminal devices Inhibiting calls ON A PST om ae Ey z Lift up all calls Ack Replace handset only external calls signal handset only internal calls Activating call signaling for analog terminal devices Inhibiting calls OFF A 151710 A Lift up Ack Replace handset sign
107. nternet which the firewall lets pass in accordance with its configuration Note Note that when you click the button Send the entire configuration for the PABX system will be overwritten It is strongly recommended to read out the configuration for the PABX system and storing it in a file prior to changing the filter configuration Description of the router functions We recommend following the instructions given by the Filter Wizard unless you establish that one of the applica tions you are using can not set up a connection to the Internet In this case please check whether the Filter Wizard has a corresponding filter available Elmeg regularly generates an updated database for the Filter Wizard which is available at the www elmeg de Web site Please note that all filters that are generated with the Filter Wizard are based on packets being discarded with the ex ception of those for which an appropriate rule exists The more filters you configure for the PABX system the more computing time is required for processing of these filters This could slightly reduce the maximum achievable data throughput rate for the PABX system in some cases Information on manual configuration of firewall filter rules is given in the online Help function and in the documen tation located on the CD Costs for Internet connections The PABX can store up to 500 call data records This data is not lost in the event of a loss of power The PABX system als
108. ntinuously for dial in by the service center You can only set up this release function using the WIN Tools Professional Configurator To activate this function you must define at least one number max 3 numbers that is authorized for dial in into the PABX Ending an active incoming remote access connection You can terminate a connection set up by the service center using the following procedure A 171912 Es A Lift up Ack signal Replace the handset handset E Commissioning the phone part Inhibit remote access 919 A Lift up Ack signal Replace the handset handset An existing connection to a service center is not terminated Initial startup Commissioning an IP phone for a DSP module E Commissioning an IP phone for a DSP module Your PABX can be equipped with a DSP module After your PABX system has run up it will recognize the module and you can then begin configuration at the IP phone The elmeg IP290 is used as an example in this description Initial startup Connect the pabx to the IP telephone using the network cable Connect the plug in power supply unit and the tele phone and switch the power on Language setting o SE LEC Larglages English Use the arrow keys to select the language Press amp to confirm Select Language Dev Lech Selecting a calling tone Use the arrow keys to select the country Press to confirm Dial tone Hustralia
109. number of the voice Voice announcement Terminate voice announcement handset announcement extension Room monitoring You can monitor a room acoustically from a telephone in your PABX system or from an external telephone To do this the telephone in the room to be monitored must be enabled for room monitoring with the correct code and the handset removed from the holder or hands free calling must be activated Ifyou hang up the handset of the phone in the room being monitored or if you deactivate hands free calling room monitoring is ended and the feature is deac tivated again This feature can not be used in conjunction with inquiriy call call forwarding or team call functions E Making outside calls Calling several telephones team call Enabling room monitoring for an internal telephone A HEI Ea Lift up Ack Do not replace handset handset signal Do not deactivate hands free calling Room monitoring from an internal telephone A Lift up Dial the number of the telephone to Room monitoring is activated handset be used for room monitoring Room monitoring from external telephones This function is used for room monitoring from an external telephone To carry out room monitoring from an external location dial the number MSN or direct dial in number to which the PABX system service number is assigned The service number internal virtual subscriber is assigned to this MSN in the PA
110. o conversion required in the PABX Ask your network provider which method is used to transmit your charge rate data Make sure your connected ter minal devices support the method that is used The PABX supports both these transmission types Call account charge limitation pocket money account A call charge account can be programmed for each internal user The charge rate amounts available to that particular user are defined in this account If the user uses up his her allotted units he she can then only make internal calls If this limit is reached during an ongoing call the call can be completed The user can make external calls again when the number of units on his her account is increased or the counter is deleted Notes Please note that user s charge account must be activated and transmission of the rate information must be applied for at your network service provider in order to utilize this feature If you make a call using a different provider which do es not transfer the charge rate information the call account function will be ineffective Before you enter the amount for the call cost account you must clear the charge counter for the internal number of the account holder You can then set up the call account Least Cost Routing LCR The built in Least Cost Routing feature lets you make calls via an alternative carrier or service provider When this performance feature is activated the PABX system attempts to set up the
111. o generates a call date record for connections made by the router The call data records contain detailed information about the call For ex Date and time duration of the call number of the called party number of the calling party type of connection communication costs and possible project numbers Dial in into the LAN RAS Using the Remote Access Server RAS a field representative for example can call into the local network from an ex ternal location and then via the local network access the Internet Access from an external location is also possible via an ISDN connection External access is provided with user name and password protection Ifthe call is made from an external location on ly the phone number can also be monitored as an added protection feature Access can be enabled for up to 8 users A Windows enable access to computer files or printers and Internet enable can also be configured for each user A PC that dials into the local network via RAS is automatically assigned an IP address by the integrated DHCP server E Description of the router functions Appendix Troubleshooting Troubleshooting Pea Not every fault or malfunction is an actual PABX system error Check your installation configuration with the aid of the following section Fault Description Possible Cause Fault Remedy No dial tone after lif PABX not connected to po Check 230 V AC outlet for example by plugging in a lamp t
112. o include a caller from call waiting or on hold in an ongoing call Initiate a three party conference call J You are conducting a call with one party and wish to include a further party in the call RI Press the R key You will hear the internal dial tone If you wish to speak to an external party dial 0 first Calling several telephones team call Conducting calls with several subscribers Dial the number of the party you wish to call You will hear the ringing signal in your handset The party will be called The party being called lifts up the handset of his her phone J You would like to include this party in the first call EE Dial this code Conduct your three party conference call You would now like to exclude the party that you first brought into the conference call from further conversation This caller then remains on hold in an inquiriy call HA Dial this code J You can then continue your call with the second party The first party is on hold Note The conference is ended when you hang up your handset A party included in the conference call can hang up at any time and the party which initiated the call can then continue the conference with the remaining callers System parked inquiry You are talking on the telephone and would like to route this call to a colleague However you are unsure about your colleague s current location Use the syst
113. onduct two calls at once while switching between the calls broker s call e Talk to two parties simultaneously three party conference call If you wish to utilize these functions at an external point to multipoint connection you must apply for them Ask your network service provider for details Inquiry call You can call another party at any time during an ongoing call J You are conducting a call You would like to call another party RI Press the R key You will hear the internal dial tone If you wish to speak to an external party dial 0 first If you hear a busy signal after dialing 0 either your telephone does not have proper authorization for an external call or the line is busy Dial the number of the party you wish to call You will hear the ringing signal in your handset The party will be called The party being called lifts up the handset of his her phone J Conduct your call To end the inquiry call press the Disconnect key on your ISDN phone or RIT With analog terminal devices you must first dial the code JE the current call is then canceled and you are re connected with the first party J Continue with your call Call waiting During an ongoing call you can accept or refuse a waiting call at any time 40 Conducting calls with several subscribers Calling several telephones team call Note Call waiting is possible however fo
114. onnected from that call In the Professional Configurator you can define for each subscriber separately whether an external party is to be put on hold in the PABX or in the exchange Transfer within the PABX The feature Hold in the PABX must be configured The two external callers will be connected via the PABX Your PABX is not available for other external calls while an external transferred call is in progress Transfer in the exchange The feature Hold in the exchange must be configured The two external callers will be connected in the exchange Your PABX remains fully available for two connections while the transferred call is in progress You can only utilize this function if the feature ECT has been activated for your ISDN connection Ask your net work service provider for details Connecting Please note that ISDN terminal devices can only utilize the feature Connect via a special key or menu function The following procedure applies only to analog telephones J You are conducting a call with party 1 A further call is signaled for example by call waiting HA Dial this code Party 2 answers you can speak with Party 2 Party 1 is put on hold RL 4 You would like to connect the two parties with one another Dial this code Thetwo parties are then connected The charges for the connectionare billed to the party who establis hed the connection Connecting a waiting subscriber with several subs
115. or of the PABX system contains a list of Internet by call ISPs from which you can select a provider The advantage here is that you can set up an Internet connection immediately without first having to agree to a contract The requisite access data are already contained in the configuration software for the Internet by call ISPs that are listed You can change this configuration when you decide to conclude a contract with a provider for example at present required for all DSL providers e Fallback configuration for several ISPs Internet always works e You can configure more than one IPS in your PABX system e You have one DSL connection that is not always available Here you can configure the PABX system so that it automatically attempts to set up an Internet connection via DSL If this attempt is unsuccessful Internet connection via ISDN can be programmed using a different ISP e You are using a provider that is not always available some Internet by call providers have very reasonable rates but their access nodes are overloaded due to heavy traffic during peak times Here you can simply configure several Internet by call providers The PABX system will automatically attempt to set up a con nection with one of the configured ISPs You can easily change the order of the ISPs with which the Internet connection is to be set up Fallback order down up You can also set the number of and intervals between these attempts at setting up an
116. os en ek P Fallback eee e cece eee eeeeees 75 haa Jaa j Dan o a ae Fast Ethernet lt 04 lt 2 604 40 4 46 71 CR aoe gene we EES Features in the ISDN network 2 D Features without user action 35 38 Data link protection 37 Firewalls E T M Data packet transfer X 31 37 Flash aaa aa aaaaaaannnann Leao Declaration of conformity a ee ee es l Default gateway anaa aaa 72 Polow me aliorwar dng Default setting 53 authorization privileges for external Follow me e A 57 for a subscriber 26 ee ee 38 Follow me call forwarding 9 for all subscribers 38 canceling from an external phone 27 Default settings programming from an external location 27 E a eee 37 Follow me Call forwarding 26 Description of the router functions 70 deleting from internal location 36 Device type aes sa Ane Geen SARS GaeS 14 internal configuration 26 DHCP lease time nonan naana 72 Forwarding ofcalls 20 DHCP Servers aaa ceed eaes Gen ee Ha 73 l up i Function buttons 4 8 id ela a TIN a m Function ground 2 044 24 cw ee ee a ee 51 7 ai aie eer HR 2 EEE ae oes Function keys for call on hold park keys 44 Dilin ay oo eee ee ees ae ee 48 o Functional ground 51 Dialing method 8 Directcall 2 ee ee 9 G Direct dial in g 4544 be kme ond
117. ou lift up your handset the subscriber for which completion of call is active is called If the party answers you can conduct your call Deleting automatic completion of call for analog phones Analog telephones use this procedure for canceling e Internal and external completions of call to busy subscriber e Internal completion of calls on no reply An external Completion of calls on no reply is canceled by the exchange after the defined time period expires A 1410 pz Lift up Delete Ack Replace handset call backs signal handset Deleting an automatic Completion of Call on No Answer with ISDN phones Internal completion of calls on no reply is canceled with ISDN telephones using the following procedure An external Completion of calls on no reply is canceled by the exchange after the defined time period expires A 1410 Lift up Delete Ack Replace handset call backs signal handset Calling several telephones team call You can place a call to all the members of a team using the assigned number group call A distinction is made between thee types of team call variants Team call simultaneous Team call linear Team call rotating and Teamcall adding e Team call simultaneous All assigned terminal devices are called simultaneously Ifa telephone is busy call waiting can be initiated e Team call linear All assigned
118. ply to reach the party immediately when he she ends a call or lifts and then replaces his her handset Your telephone will then ring When you then lift your handset a connection is set up automatically to that party Note In the following procedures a distinction is made between analog and ISDN telephones with regard to use and acoustic tones signals Programming an automatic Completion of Call on No Answer lt for analog phones On 4 0 oe x Internal or external subscriber Ack Replace is busy or does not answer signal handset When the subscriber that was called hangs up his her handset your telephone will ring When you lift up your handset the subscriber for which completion of call is active is called Ifthe party answers you can conduct your call C O Calling several telephones team call Making outside calls Programming an automatic Completion of Call on Busy for ISDN phones This feature is supported for ISDN telephones by the PABX at the internal ISDN connection Please refer to the opera ting instructions for your ISDN telephone for proper use Programming an automatic Completion of Call on No Answer for ISDN phones xla lo x Internal or exter Ack signal Replace nal subscriber do or voice announcement handset es not answer When the subscriber that was called hangs up his her handset your telephone will ring When y
119. port and connection of the functional ground is made using the ports on the module The marked cut out areas in the PABX housing must be removed for this As fine overload protection is integrated into the elmeg M 1 POTS module function grounding must be connected The analog port can also be connected via terminals a b5 a b6 to ports la and lb External POTS Connection nc nc External connecting lead La External connecting lead Lb 2 6866 nc ODON nc Ports La and Lb are electrically isolated from the PABX system circuit Functional ground As the elmeg M 1 POTS module is equipped with a functional ground connection there should be a ground line water line heating system line or grounding circuit connection for the building wiring system near the installation location of the module This connection is required for use of the module POTS The connection to the PABX must be made with a connecting lead of at least 2 5 mm The function grounding connection can be plugged in to the modu le Both functional ground connections are connected together Installation of the module elmeg M 2 a b 1 Fixing holes 2 Connector 3 Fixing holes o o 5 o o e ofS o I o a gt oO N Connection to the PABX system is made using the ribbon cable provided with the system The two analog subscribers are connected at jacks a b5 and a b6 on the PABX system iT ee Installation of the module e
120. r internal and external calls to analog telephones Accepting a call entering into an inquiry call J You are conducting a call Asecond party calls you You hear the call waiting signal HA Dial this code You will be connected with the waiting party Your first callis puton hold see Inquiry call For furt her procedures refer also to Broker s call or Three party conference call Refusing a call J You are conducting a call Asecond party calls you You hear the call waiting signal RIO Dial the code for refusing the waiting call The caller will then hear the busy signal Accepting a call You can also accept a waiting call by hanging up the handset and ending the first call When then lift up the handset again you will be connected with the caller who was previously waiting Transfer calls Transferring calls internally without advance notice You can transfer calls when you dial the number of the internal party and then hang up the handset The internal par ty is then called and can take the call when he she lifts the handset J You are conducting an external call RI Press the R key You will hear the internal dial tone Dial the number of the internal party to whom you wish to transfer the call You will hear the ringing signal in your handset The party will be called Ifyou hear the busy signal press the J key again to retrieve the call t
121. r the special dial tone for your PABX system Set your phone to frequency DTMF dialing or use a DTMF manual transmitter Setting up call forwarding from an external location Ee s s Enter Ack Internal number Destination number Ack PIN 2 signal whose calls are to be for call forwarding signal forwarded You will then hear the positive acknowledgement signal for about 1 second the connection is then terminated and you will hear the busy signal Replace the handset Canceling call forwarding from an external location canceling Follow me from an external location 614 F kaal A Enter Ack Internal number for which call Ack Replace hand PIN2 signal forwarding is to be canceled signal set After you cancel call forwarding positive acknowledgement signal the connection is terminated and you will hear the busy signal Monitoring costs Calling several telephones team call Monitoring costs Call data records The PABX can store up to 500 call data records This data is not lost in the event of a loss of power The PABX generates a call data record for every external call The call data records contain detailed information about the call For ex Date and time duration of the call number of the called party number of the calling party ty pe of connection communication costs and possible project numbers I
122. rb has been deactivated If you lift the handset of a system telephone during an intercom call the call is continued over the handset If an intercom call is not terminated by one of the two users the connection is terminated automatically after a time defined in the PABX around If the function Do not disturb is activated at a system telephone intercom calls can not be placed to that phone In tercom calls can be activated or inhibited specifically using a function key or a code procedure Activate inhibit intercom calling A 51910 E A Lift up Enable intercom calls Ack Replace handset Inhibit intercom calls signal handset System telephones PABX system menu PABX system menu A special menu containing functions typical for the system is provided by the PABX This menu and the associated features are managed solely from the PABX You can select the language of your display provided the desired language has been configured using the telephone directory program The following features are available in the system menu Telephone directory for the PABX e Follow me e Direct call e Switching call modes day night e Cost registration e LCR Refer to the operating instructions of the terminal device being used to find out how to reach the PABX system menu Telephone directory Using system telephones you can access the PABX telephone directory To search for an ent
123. ree ISPs 1 Internet access through T DSL T online The PABX system will use the PPPoE protocol at the WAN port Enter your access data mark the ISP in the list field Edit field Access data for T Online e 2 Internet access via ISDN T Online The PABX system will use an ISDN dial up connection and the PPP protocol Enter the same access data mark the ISP in the list field Edit field Access data for T Online 3 Internet access using an Internet by call provider The PABX system will use an ISDN dial up connecti on and the PPP protocol When you select an Internet by call provider from the defined list the corre sponding parameters are already configured Access data Number If there is a disturbance with the DSL connection the PABX system will after a configured time period keep attemp ting to set up the Internet connection for the number of times configured in the field Number of connection at tempts You can activate de activate this function in the configuration You can set the intervals between the at tempts using the parameter Time between attempts in the configuration item Network Internet You can set the number of attempts and the interval between these attempts separately for each ISP that has been configured After that the PABX system will use the next ISP configured in the list for attempting to set up a connection 76 Ifthe connection is disrupted and an attempt
124. rt Not lit The USB port of the PABX system is not ready for operation at the connected PC not n in or not recognized or when the PC USB port is in the sus pended mode Green lit The USB port of the PABX system is ready for operation at the connected PC USB active PC applications that run via the USB connection can be started Green flickering Data is being exchanged via the USB port For ex CAPI application pro grams CTI applications or new software download into PABX system E PABX Description Safety notes All LEDs lit New firmware not properly identified by the PABX Please repeat the operation All LEDs flashing New firmware being downloaded into the PABX Do not remove the plug in power supply unit for the PABX system during this phase as it can result in data being lost in the PABX Safety notes PABX Description Symbols Please note Different terminal devices will not necessarily have the same dial tones ringing signals or procedures for use Symbols used A Lift up the handset activate hands free calling or start initializing selection J This symbol indicates the call status A Replace the handset of your phone in the carriage or the telephone is idle 5 Indicates signaling at a terminal device for example your phone rings You can dial the desired number E O Diala specified code number or character 0l 9
125. ry call is possible for each code If an internal number is already being used for System parked inquiry you must search for an unused internal number Only subscribers with at least an incoming receive only authorization can accept a call from the system parked inquiry loop of an external waiting on hold caller all other subscribers hear a busy signal Initiating a system parked inquiry J R F p HAHA a Config internal Ack Replace number signal handset a Conducting calls with several subscribers Modified code numbers Accepting a system parked inquiry T m Lift up Config internal number handset m 151916 2 Accepting a call Function keys for calls on hold park keys The system park inquiry feature for ICT systems has been expanded to include support for function keys on system telephones This allows calls to be parked or unparked just by pressing the corresponding function keys Modified code numbers You can program your PABX with individual code numbers for the following features Customizing the default PABX numeric code adds an extension from the internal telephone number plan of the system Enter all changed code numbers in the table Various code numbers can be entered for the System parked inquiry feature Feature Default code number Changed code number Line access digit uk 1519
126. ry in the telephone directory enter the first few letters maximum 8 for the entry and then con firm your input Eight 8 entries from the PABX telephone directory are always shown which you can view one after the other Select the desired entry and confirm by clicking OK You must now begin dialing by lifting the handset Follow me Using system telephones you can set up call forwarding from another terminal device of your PABX system to your telephone or mobile unit This call forwarding is based on the feature Follow me for the PABX Enter the number of the subscriber that is to be forwarded to your telephone and the type of call forwarding using the system menu In addition you can also delete an existing call forwarding function A distinction is made between the following types of call forwarding Activate Always active All calls are forwarded to your telephone or mobile unit Direct dial in If the direct call function has been configured your telephone will dial a number MSN that you have input previous ly If you do not begin dialing a number within five seconds after lifting up the handset dialing is begun automatically E PABX system menu System telephones You can configure the number for a direct call via the system menu The PABX system recognizes by the length of the number whether you have entered an internal or external number You therefore do not need to input a prefix code for external numbers
127. s by the PABX at the internal ISDN connection Please refer to the ope rating instructions for your ISDN telephone for proper use Data packet transfer X 31 You can connect a data terminal that operates in compliance with the X 31 transmission standard data transfer in D channel to the internal ISDN connection of your PABX For example a cash register terminal for electronic payment with ec banking cards credit cards ATM cards or customer cards You must make special settings in the Professional Configurator for the PABX system in order to use these types of terminals You can only use this feature if the feature X 31 is activated for your connection and if it is supported by the ISDN terminal devices Please refer to the operating instructions for the terminal devices involved Protection of data link You are in the middle of sending out several fax messages The feature Call waiting is configured at the connection for your fax machine If you receive a call at a different fax device at the same time data transfer will be interfered with or even disrupted completely by the call waiting signal Call waiting is suppressed at the analog port for fax devices to ensure correct data exchange at all times and to pre vent any possible interference signal You can define certain types of terminal devices for analog ports in PC Configuration As soon as you specify an diffe rent type of connection than Telephone e g Modem
128. s service center 1 ee 58 Remote access with call to the dealer s service center onanan aa ee 59 Enable the PABX for dial in by the service center 2 2 aaa ee 59 Continuous enabling of PABX for dial in by service center nannaa eee eee ee ee 59 Ending an active incoming remote access connection o oo ee ee 59 RDTM E ACCESS co nee s Ga eee eae ee ee ee SAGE Ee ee AEE SR eee eee 60 Commissioning an IP phone fora DSP module 61 Inia Stamps 6 oe hae ee EE eRe OEE ES Oe ee EN EEE Oe EHS Ee os 61 ene aCe SUING 4 61 sa ye owe eee dees eRe eee eee das eee ee eso ee he ees 61 Selecting acalling TONG saa ae cam aa Oe SS he oe OOS dee ye EER yO Sh OME ES Ee OHS 6l Selecta ME ZONG 24445 64e0HS 4 habe PREP a eee E Aa SO e He or eee t 6l PEO A earra e er 6l PABXand PC son eG oe eh ee eee ee ehh a eRe eee ee eee ee ee Rees 63 Conrents or Hie CD ROM eee gob e ee eee oe eee ee eee oes aes See eo 8 ee 63 Programs tor cOmmemiie the PABX a 44 cee eae eee ee eee eee RSG eee Ss 63 Professional Con fig ratori os ene ooo 4euee readies egra Ee ag so RE CEES Seen 63 Choice Mangels ycaew ep eeasewane eae eeecanne ee aebgae ey eee baeneee eee es 63 Telephone Directory Manager a none es deee yan Ge ebay Rhee s bee ed eho Phe be Ee oH 63 ControlCemler e yoga re Ce eee eee what oe E e wha ewe Bede ae me eG eS 63 Download Manati sj 2a ga edo Bea oo ee Pa eee eee bea ee ee HS ee 63 TAPCO UTAO osese mier eee eed Pe
129. ses that come after the set DHCP start address will be used for RAS clients If you select a configuration in which some computers receive their IP addresses via DHCP while others use set ma nually configured IP addresses the following criteria must be fulfilled All IP addresses must belong to the same IP network meaning that the network part of the IP address and with it the netmask must be identical Example e IP address for the PABX 192 168 1 250 P netmask of the PABX 255 255 255 0 e Network part of the IP addresses 192 168 1 xxx e First usable IP address 192 168 1 1 e netmask 255 255 255 0 e Last usable IP address 192 168 1 254 e netmask 255 255 255 0 First IP address via DHCP 192 168 1 50 as per configuration Last IP address through DHCP 192 168 1 69 as configured e Number of IP addresses by DHCP 20 e IP addresses for RAS per DHCP 4 reserved first IP address 192 168 1 70 last IP address 192 168 1 80 e One IP address may not be used by more than one client at any one time with regard to the example given above this means that the IP addresses 192 168 1 2 to 192 168 1 49 and 192 168 1 81 to 192 169 1 249 and 192 168 1 251 to 192 169 1 254 can be used for PCs which have manually configured IP addresses a Description of the router functions The configurable parameters for the DHCP server that you can select using the button Advanced allow you the op tion of also using the DHCP ser
130. ssary to deactivate the provider concerned in the LCR professional on the WIN Tools CD and to update the date records in the PABX LCR Professional features e Configuration of up to 20 providers including provider name and prefix Setting options for individual rou ting procedures standard trunk group MSN e Upto 50 zones with a maximum of 200 entries each prefix phone numbers subscribers can be configu red e You can configure a GSM gateway as provider The trunk code for the port is dialed for connections at the external ISDN port of the PABX system as the Provider prefix When connected to one of the pabx s analog port the internal extension number of the pabx is dialed e Three different fallback stages can be set e The rate tables are configured for Monday through Friday Saturday and Sunday for the zones that have been configured Preconfiguration and download of rate tables from the Internet www telefonsparbuch de e Importing and saving the rate tables and transferring them to your PABX system Important notice for using the LCR procedure e When a connection is established via a provider the name of that provider is shown in the display of system telephones e Users can be inhibited from using this feature in PC configuration e The rate information is not logged completely in the call data records of the PABX when using the LCR pro cedure as this information is not furnished by all service providers
131. t signal handset Automatic completion of call This function can only be used by telephones that permit suffix dialing Automatic call completions from an inquiry call are not possible Automatic completion of call to busy subscriber Let s assume that you must urgently contact a business partner or an internal extension When you call their number you always get a busy signal however If you were to be provided with a message that the subscriber you are attemp ting to call has ended his her call this would increase your chances of reaching that party considerably Completion of call to busy subscriber allows you to call the extension as soon as the other subscriber hangs up his or her telephone Your telephone will then ring When you then lift your handset a connection is set up automatically to that party Aninternal Completion of call to busy subscriber is deleted automatically after 30 minutes The external Comple tion of call to busy subscriber is deleted after a period defined by the exchange around 45 minutes You can also manually delete this function before this period expires Automatic completion of calls on no reply Let s assume that you must urgently contact a business partner or an internal extension When you call their number you always get a ringing signal but the party is not near the phone or does not answer If supported by your network provider you can use the function Completion of calls on no re
132. t the Filter Wizard in the configuration item Network filters click the button Filter Wizard The following mask is then displayed after a warning that starting the Filter Wizard will delete all filters that have been configured up to this time c The Filter Wizard can be restarted at any time to o ea 119 Eyam Sei rll ig pace ee De aos ester Rare load a modified edited configuratio n into the m System sichern privillegierte Ports 4 Active FTP A A Seg deen arene noma Emito Ache FE hakeme Coan PABX system Click the button Send configura lane io e aus ep nterne Sii Baner isan S E TA AE e gt b Gii Passe TPE a tion data to transfer and activate the filters Af P Spoofing Sperre gt p Passive FTP 1 1 1 1 1 oe svar mit gefalschten ein Vorgabe Erm glicht DateiDownloads per FTP ein Vorgabe ter the data 1S sent the new configur ation 1S acti Absenderadressen dient der Abwehr aus z B mittels Browser e E von Hackeangilen vated in the PABX system and any ongoing DNs oan Internet connection is terminated Erm glicht die Aufl sung von ein Vorgabe Erm glicht Surfen im Intemet und as ein Vorgabe webadressen in IP Adressen tere Downloads auch uber Proxies Port C unbedingt einschalten a ae oror Ae Filter DNS Sa Z r Fertig stellen Abbrechen The connection is re established however as soon as a data packet must be routed to the I
133. terminal devices are called one after the other as entered in the PC configuration if one tele phone is busy the next available one is called The call is signaled for around 15 seconds at each terminal You can set this time to between 1 and 99 se conds however during PC configuration e Team call rotating This type of team call is a special variant of the linear team call After all of the terminal devices of a team Making outside calls Calling several telephones team call have been called the call is signaled again at the first terminal device The call is signaled until either the cal ler hangs up or until the call is terminated by the exchange after around 2 minutes Team call adding The terminal devices are called in the order that they have been entered in the subscriber list in PC configu ration Each terminal device that has already been called will continue to be called until all of the devices that are entered have been called Using PC configuration you can define when the next terminal device is to be called each time Note If you have set linear or rotating team call for a team the members of this team can not forward calls when the call is being signaled call deflection Defining Your Own Number for the Next Call For example if you want to make a business call from home late at night you can define your business telephone number as the MSN for this business call The advantage is that the connection
134. these telephones Direct exchange line access The individual users of the PABX can configure activation of direct exchange line access or dialing calls using a prefix digit When direct exchange line access is activated you will be switched immediately to the external ISDN connecti on when you lift the handset and will then hear the dial tone for the exchange You can then begin dialing the external number at once If you deactivate direct exchange line access you must dial a prefix LAD when you make an external call You will hear the internal dial tone when you lift up your handset E i Lift up Making internal calls Conduct your call handset calls Accepting calls DOn moa A Telephone Lift up Conversation Replace klingelt handset handset Accepting a call Pick up An external call is signaled at a different in house telephone You can now create different pick up groups of subscribers for whom pick up accepting of calls is possible A call can only be accepted by subscribers terminal devices of the same pick up group Assignment of subscribers to pick up groups can be made regardless of the settings for the Day Night team call assignments E Making Calls calls A telephone near you begins ringing You would like to accept the call at your own phone A EJO Lift up Accept call Conversation handset
135. this code to switch back and forth between the two callers or ED Youcan end the call that is on hold Dial this code or EG Youcanend the current call Dial this code e If you switch back and forth between an internal caller and an external party broker s call and then hang up your handset your call is terminated and the two callers will be connected with one another e If you switch back and forth between two external parties broker s call and then hang up your handset the current call is terminated and the caller on hold will call you by way of the Recall If during a broker s call you press the Recall flash button and then dial 4 the two external parties are con nected with one another and your call with both of the external parties is terminated The charges for the call that you initiated will be billed to you Three party conference call You can make three party conference calls with external and internal callers The performance feature On hold at the exchange must be configured to conduct three party conference calls at the exchange office with two external callers Only one B channel of the ISDN connection is busy with two external callers The feature Hold in PABX must be configured to conduct a three party conference call in the PABX with external or internal caller Both B channels of the ISDN connection are used when making a three party conference call with two external parties You can als
136. u arelocated atanexternaltelephone 4 44 65c wea esha dhe Peake cea EGE E EER EE 27 Setting up call forwarding from an externallocation a na anaa cee ee 27 Canceling call forwarding from an external location canceling Follow me from anexternallocation 27 Monitoring costs 5 Gee a oe ee OEE Se eee ee Pewee ee eee eee 28 OEE 2 ose eed pe eee ehh ees eee ee eee eee Ee Ee hee eee eee bees 28 Calla record OVW ee cae eee ae tant bee araea 28 ISDN termina ae eae ee heee eae se eke ee Geee eee es eenaee phase dae oe eee oe ee 28 Analog terminal devices 5 4 o 2 4 eed as he es eee DEERE PERLE RER ESO OSE A RAS RES 28 Darse couie 2 sne eens deta aht Goh aca ees enaeiee ahs ota tees eee eae 28 SAL NCS 210 110 1 2 a ee ee er ee ee eee 29 Transmission of communication costs by the network serviceprovider 000 00 ee eee 29 Call account charge limitation pocket money account 2 2 0 ee ee ee 29 NOS ee ee ee ee ee ee ee ee ee 29 Least Cost Ronne WOR ac sses bee ee EGA SAGE ee eee eae 29 LCR ProtesstOnal eUhess 2 as on ek oe eee eed 6 OH ESS OER Ee OH ESE oO EeeeGEe se oueas 30 Important notice for using the LCR procedure 4 ccna a 06 Soe do BREESE SESS ESE TEED E HHS OO 30 ODCTANGN 6 eeeanweaeeore ewes anne sdeegoes E ee aaa a oe ae 31 Activating the LCR proc d re sa sosse srrsssamee matid Sooo RG eee eee Oe eae we a 3 Deactivating the LGR procedure ss sac os tame ees RESP HRS wR Eda Rte eed taeda ees 31 Plock dia
137. umber e Call forwarding on no answer The call is forwarded after 15 seconds depending on the setting in the PABX or at the exchange partial rerouting e Call forwarding on busy e The call is forwarded only if the destination telephone is busy Activating call forwarding Using this procedure all calls will be forwarded to the MSN to which the terminal device initiating the function is as signed even if several terminal devices are assigned to this MSN Never Out of Touch Calling several telephones team call Note The PABX recognizes automatically by the length of the number whether call forwarding is to be made to an inter nal or external subscriber This is why the destination number for call forwarding to an external subscriber is always input without the line access digit LAD A Ol oA gE F El A Lift up Permanent call forwarding Destination Ack Replace handset Call forwarding on no reply number for call signal handset Call forwarding on busy forwarding Deactivating call forwarding A ON OA DE Ei Z Lift up Permanent call forwarding Ack Replace handset Call forwarding on no reply signal handset Call forwarding on busy Call forwarding in teams Certain conditions apply to subscribers that are assigned to a team for call forwarding e Each subscriber can initiate call forwarding from his her internal number to
138. urer The program TAPI in LAN does not require a license to run CAPI in LAN The package includes a program called CAPI for LANs for use in your network This software can be installed on any PC in the network This gives you the possibility of running your CAPI application from a central location via an interface i e the PABX system There is no ISDN card required for the PCs Please note that software used for the CAPI application may require certain license agreements with the software manufacturer The program CAPI in LAN does not require a license to run Installation instruction for Windows 98 If you have Windows 98 installed on your PC you must observe the following installation instructions for the USB driver Keep the original Microsoft Windows 98 CD handy Initial installation Connect your PC to the USB port of the PABX system via the USB cable and switch on both devices Insert the elmeg CD supplied with the system The Windows 98 hardware assistant is then started Installing the driver A Composite USB device is then recognized e Click Next e Select Search for the best driver for your device Recommended and then click Next e Select CD ROM drive and then click Next e Select Updated driver recommended e Select elmeg USB Remote NDIS Network Device and click Next e Click Next once again to install the USB driver e Press the Finish button Drivers
139. uses that driver You can also check which MSN is assigned to which terminal device define new line names and can set the dialing parameters a E PABX and PC First configure the PABX Then you must configure the TAPI interface Use the program TAPI Configuration in the start menu LCR Professional Both provider and routing tables can be prepared and edited individually using this new LCR procedure This LCR procedure can be configured using the Web based PC program supplied with the system You can activate de activate the LCR procedure using either the Professional Configurator or a code sequence on the telephone Application programs S Application programs Adobe Acrobat Reader Program for viewing and printing PDF documents E Drivers Drivers USB driver Universal Serial Bus Recognition and control for the PABX system after being connected to the USB port of your PC The USB driver is in stalled as a virtual network card that uses the TCP IP protocol TAPI in the LAN The package includes a program called TAPI for LANs for use in your network This software can be installed on any PC in the network This gives you the possibility of running your TAPI application from a central location via an interface i e the PABX system There is no ISDN card required for the PCs Please note that software used for the TAPI application may require certain license agreements with the software manufact
140. usy Canceling immediate call forwarding Canceling delayed call forwarding Canceling call forwarding on busy Configuring internal Follow me Canceling internal Follow me Enabling room monitoring Room monitoring from internal terminals Inhibiting internal and outside calls os a i 7 Brief description of functions Apaga Inhibiting outside calls BWA 4 Inhibiting internal calls ABW 4 Re enabling all calls Malicious call identification MCID paH Malicious call identification MCID Project numbers ABD 2 2 Entering a project number AVAB Project number for an external call ie aa G J Answering machine AD 2 Pick up of a call from the answering machine Multifunctional device A Multifunctional device Telefax group 3 Keypad functions Agng or Et Initiating keypad functions For a description of the features please refer to then network operator s documentation System parked inquiriy AEB 4 Initiating a system parked inquiry J gt Haga Accepting a system parked inquiry E Brief description of functions SSS funkwerk enterprise communications Konformitatserkl
141. ut the world It is sometimes even more advantageous when some telephones are authorized for local calls only phone bills also more transparent The exchange authorization function exists to control and monitor this An individual authorization for outgoing calls external can be assigned in PC configuration for each PABX user This authorization is broken down into 5 different categories The user e has unrestricted line access authorization e has call authorization for national long distance calls e has call authorization for local calls e Region regional numbers e can be reached for incoming calls but can only make internal calls e is authorized for internal calls only Note Please note ISDN terminal devices connected to the ISDN connection may not have the same signals ringing cycles or operating procedures as the internal analog terminal devices for the PABX system The individual users of the PABX can configure activation of direct exchange line access or dialing calls using a prefix digit When direct exchange line access is activated you will be switched immediately to the external ISDN connecti on when you lift the handset and will then hear the dial tone for the exchange You can then begin dialing the external number at once Making outside calls at automatic exchange line access You wish to make a call to an external party paa Bed D gt J Handset
142. ver in the existing LAN environment Configuration of the Internet Service providers ISP An Internet Service Provider provides you with an entrance portal to the Internet A distinction is made between ISPs with whom you have a contract for example T Online and Internet by call providers that bill you through your phone bill for example Freenet The type of access is independent of the tariff charges this can be based on actual time volume or be a flat rate You can set up a connection to the Internet with your PABX system as follows Dial up connections via ISDN using PPP protocol with one or two ISDN B channels i e at 64 kBit s or 128 kBit s These types of connections require access data with the number to be dialed the user name and password and in some cases other information such as the IP address of the name server and any information about the data compression method that is used VJH e Using xDSL for example ADSL T DSL in conjunction with a DSL modem that is compatible with your ISP via PPPoE These connections require your user name and password as access data e Via xDSL e g SDSL in conjunction with a DSL modem that is compatible with your ISP with a set public IP address These connections require the public IP address that you have been assigned the IP address of the next gateway next hop and the IP address for the name server of your provider Internet by Call The Professional Configurat
143. waiting 2 000 39 transferring 4 Callwaiting ONG ssa nari eae gy ws mira 6 Calling Cycles 8 ca ped ooe es 64 eee ens 7 Calling several telephones team call 17 43 CAPI driver Installation Important note 67 CAPI in LAN Gn tabaess 66 O e 2 ab See ob eet ae ee ee oie ee 46 49 CD ROM CONTENTS 4 aay oa bee ee eee ee 63 Installation sequence 68 CEMA 2 24246 be aheaeceus ea es 2 Changing PIN _ PIN 56 Character presentation user defined UUS1 35 Charge COUMIer criei ereserki eds 56 Charge limitation a a auaa aaa 29 Charge Manager 63 Charge pulse 16kHz 12kHz 28 Eei E E E E E du wees oy code numbers modified 44 Collective call s ece FOO Be eS 17 43 Commissioning anIP phone 61 62 Commissioning of the PABX 55 Communication data overflow 7 Completion of call automatic deletes earrannan ae dane es 17 08 a en ee ee ee 16 on no ansSWer s 3 4 2 tem oo 6 8 eo Oo 16 SCUUD 3 4464 om poke es Boe oS 16 17 COMICIENCE Boag hea dee ae ee Bees 42 Configuration by the specialized dealer 58 Configuration using a telephone 55 Configuration witha PC 69 Connecting a waiting call naaa aaa 4 Connection data 04 4 63 Connection of the DSL Modem 49 70 GOntTrOlCenter nwa bao de wa eS e ae os 63 Controll charge a a a 28 F
144. xternal party the name that is entered in the telephone directory is shown in the display in addition to the telephone number With internal calls the name from the telephone directory is displayed only if no name has been entered during PC configuration under Internal extension If a name has been entered here this name is displayed as it has priority over the name in the telephone directory Speed dialing from the telephone directory Every number in the PABX telephone directory is assigned to a speed dialing index 000 299 You can dial this speed dialing index in place of the long number The speed dialing memory is integrated into the PABX telephone di rectory Observe the information provided in PC configuration SI gag Dn J Lift up Speed dialing index Subscriber is called Conversation handset select Call deflection during regular signaling Call Deflection If you are not able or do not wish to accept a call you have the option of rerouting the call to a different subscriber while the call is being signaled When you forward a call to an external subscriber you will be charged for the costs of the call from your phone to the forwarding destination You can utilize this performance feature with system telephones of ISDN phones that support this function refer to Operating Manual for terminal devices Forwarding external calls to external parties Forwarding of ca
145. y has access to data on your PABX when the system is enabled for remote access The following procedure describes remote access from analog terminal devices but of course you can also use ISDN telephones for this Remote access with call to the dealer s service center You call the service center from an analog telephone for example at connection 1 internal number 10 or froma te lephone at connection 2 internal number 11 You are connected with the service technician who then explains the further procedure to you When requested by the technician you push the Recall flash button You will hear the internal dial tone J R ga ie ve Call to service Number for the Ack Continue call center service center signal You are then re connected with the service technician and can continue your call If you initiate remote access using an ISDN telephone you will have to push the Recall flash button once again depending on the terminal device being used e The service technician can then load data from your PABX and conduct the configuration based on your re quest and needs e The service technician can not however view or edit your password but Your system may be reset to its in itial status 0000 however e The service technician then loads the edited data back into your PABX and ends the data transfer Note This remote access link to the service center involves two connections th

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Operating instructions - Power Networks & Telecoms