User Manual
Contents
1. 14 24 VANACCESS GW0221 User Manual your voice and network access VOIP SUPER OPTIONS gt Audio Settings Preferred Codecs Profra i G711U 1U Preference 2 ie G711A gt BASIC OPTIONS Preference 3 G723 Preference 4 Ie G729 gt Preference 5 E G7 26 32 x Preference 6 E iLBC Preference 7 E G711U G723 Rate 6 3 Kbps encoding rate C 5 3 Kbps encoding rate iLBC Frame Size Wms 30 ms iLBC Payload Type a7 Between 96 and 127 default is 93 2 Up to 10 20 32 and 64 for G711 G726 G723 and other codecs respectively Layer 3 QoS fas Diff Serv or Precedence value Layer 2 QoS VOIP 802 1Q YLAN Tag p 302 1p priority value p 0 7 Layer 2 QoS PC 802 1Q YLAN Tag fo 802 1 priority value fo 0 7 Silence Suppression Ces No SaveSet Reboot Voice Frames per TX Audio Settings Options Meaning The GW0221 supports up to 7 different Codec types including G 711 A U law G 723 1 G 726 G 728 G 729A B iLBC Users can configure Codecs in a preference list that will be included with the same preference order in SDP message Choosing the appropriate option in Choice 1 can enter the first Codec in this list Similarly choosing the appropriate option in Choice 7 can enter the last Codec in this list Preferred Codec This defines the encoding rate for G723 codec By default 6 3kbps rate i2. key If set to Yes pressing this key will immediately trigger the Sending of dialed numbers entered thus far In this case this key is essentially equivalent to the Re Dial key If set to No this key will then be included as part of the dial string to be sent out 16 24 VANACCESS GW0221 User Manual your voice and network access This parameter allows users to configure a User ID or extension number to be automatically dialed upon off hook Please note that only the user part of a SIP address needs to be entered here The GW0221 will automatically append the and the host portion of the corresponding SIP address Off hook Auto Dial Default is No If set to Yes Call Forwarding amp Do Not Disturb are supported Enable Call Features locally Disable Call Waiting Default is No This field allows users to customize their own code to access the PSTN line and PSTN Access Code make PSTN calls Default is 00 SUPER OPTIONS gt Other Settings Upgrade Mode Tftp HTTP DEVICE STATUS Manage Server eE BASIC OPTIONS Firmware Server U Firmware Upgrade Manage File Prefix Manage File Postfix AUTO Upgrade No Yes check for upgrade every fi 4400 Minutes Default 10 days NTP Server hime nist gov URI or IP address SUBSCRIBE for MWI No do not send SUBSCRIBE for Message Waiting Indication Yes send periodic S
3. 192 168 2 1 Base IF for the LAN port default is 192 168 2 1 DHCP IP Flash Time fi20 Hours Default is 120 hours or 5 days SaveSet Reboot BASIC OPTIONS gt NAT Settings Device Mode NAT Router Bridge DP WAN Port LAN P LAN Port 0 Protocol WAN Port J LAN 1 LAN Port 0 Protocol UDP 7 WAN Port 0 LAN LAN Port 0 Protocol UDP z Port Map WAN Port 0 LAN 1 LAN Port 0 Protocol WAN Port 0 LAN LAN Port 0 Protocol WAN Port J LAN LAN Port Protocol WAN Port 0 LAN 7 0000 LAN PotD Protocol UDP FJ WAN Port 0 LAN LAN Port 0 Protocol SaveSet Reboot BASIC OPTIONS gt Other Settings Basic User Password Basic user password to configure this device Yes ifset to Yes display time will be 1 hour ahead of normal time Time Zone GMT 5 00 US Eastern Time New York ce Daylight Savings Time No SaveSet Reboot This field shows WAN port IP address Cloned WAN MAC Address LAN Subnet Mask Allow the user to set a specific MAC address Set in Hex format Sets the LAN subnet mask Default value is 255 255 255 0 LAN DHCP Base IP Default value is 192 168 2 1 DHCP IP Lease Time Value is set in units of hours address are assigned to the LAN clients GW 0221 itself or in the defined port forwarding Base IP for the LAN port which functi
4. simply pick up the phone receiver or use hands free when the analog phone rings To make a PSTN call first press OO 00 is default You can change the PSTN Access Code via the web configuration screen to get the PSTN line dial tone and then dial the PSTN number you want to call 5 3 CALL FEATURES 5 3 1 Call Features Table Following table shows the call features of GW0221 30 Block Caller ID for all subsequent calls 31 Send Caller ID for all subsequent calls 67 Block Caller ID per call 82 Send Caller ID per call 50 Disable Call Waiting for all subsequent calls 51 Enable Call Waiting for all subsequent calls 70 Disable Call Waiting Per Call 71 Enable Call Waiting Per Call Unconditional Call Forward 72 To use this feature dial 72 and get the dial tone Then dial the forward number and for a dial tone and then hang up Cancel Unconditional Call Forward 73 To cancel Unconditional Call Forward dial 73 and get the dial tone then hang up Busy Call Forward 90 To use this feature dial 90 and get the dial tone Then dial the forward number and for a dial tone and then hang up Cancel Busy Call Forward To cancel Busy Call Forward dial 91 and get the dial tone then hang up Delayed Call Forward 92 To use this feature dial 92 and get the dial tone Dial the forward number and for
5. a dial tone and then hang up Cancel Delayed Call Forward 3 To cancel this feature dial 93 get the dial tone and then hang up When in conversation this action will switch to the new incoming call if there is a call Flash Hook waiting indication When in conversation without an incoming call this action will Switch to a new channel to make a new call 5 3 2 PSTN Pass Through When GW0221 is out of power or loses registration or if the network connection is down the RJ 11 8 24 GW0221 User Manual line jack on the side of GW0221 will function as a pass through connection for PSTN calls be able to use the same analog phone for PSTN calls 5 4 Status Light Indicator N VANACCESS your voice and network access Users will Following tables show the GW0221 button light pattern indication Red Light Red light flashes every 2 seconds if internet DHCP failed or WAN port has no ethernet g connection is configured for DHCP connection A Red light flashes every 2 seconds if SIP GW0221 is not able to register with SIP Red Light server is configured gatekeeper proxy server Green Light Button flashes every 2 seconds Message waiting if feature is available Green Light Button flashes at 1 10 second Phone is ringing Incoming call in progress 6 CONFIGURATION GUIDE 6 1 Configuring GW0221 using Web Browser Recommended GW0221 has embedded Web server and HTML pages th
6. device you want to call Destination ports can be specified by using 4 encoding for followed by the encoded port number Following is a table of the encoding scheme for the most commonly used characters 00 01 02 03 04 05 06 07 08 09 lt Q dot character 4 column character OIONIO M AJwINj e o 5 2 2 1 IP to IP Dialing Instructions If the IP address of the device you want to call is 192 168 1 107 then the dialing method is Get voice prompt Direct IP Calling by pressing and then selecting option 47 OR press the light button twice Then press 192168001107 followed by pressing the key if is configured as a enter send key during web configuration or wait 4 seconds In this case the default destination port 5060 of the device you are calling is used if no port is specified If the target IP address port is 192 168 1 107 5062 then the dialing method would be Get voice prompt Direct IP Calling by pressing and then selecting option 47 OR press the light button twice Then press 192168001107 45062 followed by pressing the key if is configured as a enter send key or wait 4 seconds 5 2 3 Blind Transfer Assuming that call party A and party B are talking to each other on the phone Party A wants to transfer party B to party C 6 24 VANACCESS GW0221 User Manual your voice and network
7. for 4 seconds Default is 4 seconds To change the default change the settings via the web configuration page under No Key Entry Timeout Or b Dial the number directly and press assuming that Use as Dial Key is set to YES during web configuration of your GW0221 Other functions available during the call are call waiting flash call transfer and call forward Your SIP gatekeeper proxy server needs to support these features in order for them to work 5 2 2 Direct P to I P Calls Direct IP calling allows two phones a GW0221 and another GW0221 or another VoIP device to call each without a SIP gatekeeper or proxy server VolP calls can be made between two phones without a VoIP service provider if 5 24 N VANACCESS GW0221 User Manual your voice and network access Both GW0221 and the other VolP device i e another GW0221 or another SIP device have public IP addresses or Both GW0221 and the other VolP device i e another GW0221 or another SIP device are on the same LAN using private or public IP addresses or Both GW0221 and the other VolP device i e another GW0221 or another SIP device can be connected through a router using public or private IP addresses To make a direct IP call first pick up the analog phone or use the handsfree button and follow Section 5 1 using menu option 47 When you hear the voice say Direct IP Calling enter the 12 digit IP address of the VolP
8. green light of the LAN port is on If the green light is not on this means that your PC is not yet properly connected to the GW0221 via port of the GW0221 the LAN port For LAN port configuration use the following default IP address to access the device http 192 168 2 1 6 1 3 Programming GWO221 via the WAN Port The WAN port access for web configuration is disabled by default from the factory To access the web configuration menu from the WAN port you must first access the device via the device LAN port see instructions above Programming GW0221 via the LAN port and enable the WAN Web Access to Device option 10 24 VANACCESS GW0221 User Manual your voice and network access VOIP SUPER OPTIONS gt Other Settings Upgrade Mode C Tp HTTP DEVICE STATUS Mange Sever oo BASIC OPTIONS Firmware Server CF Firmware Upgrade Manage File Prefix Manage File Postfix AUTO Upgrade No Yes check for upgrade every fi 4400 Minutes Default 10 days NTP Server ftime nist gov URI or IP address SUBSCRIBE for MWI No do not send SUBSCRIBE for Message Waiting Indication Yes send periodic SUBSCRIBE for Message Waiting Indication FXS Impedance 600R North America z Special Feature Standard x Onhook Voltage 36v 7 ce Polanty Reversal sae Yes Reverse polarity upon call establishment and term
9. subscriber s Authenticate ID Can be identical to or different from Account ID SIP User ID Authentication SIP service subscriber s account password for security the password does not Password display Name SIP service subscriber s name which will be used for Caller ID display Use DNS SRV Default is No If set to Yes then the client will use DNS SRV for server lookup User ID is Phone Number If the GW0221 has an assigned PSTN telephone number then this field should be set to Yes Otherwise set it to No If Yes is set a user phone parameter will be attached to the From header in SIP request message to SIP server Silence Suppression This controls the silence suppression VAD feature of G723 and G729 If set to Yes when a silence is detected small quantity of VAD packets instead of audio packets will be sent during the period of no talking to make the connection feel more natural If set to No this feature is disabled SIP Registration This parameter controls whether the GW0221 needs to send REGISTER messages to the proxy server The default setting is Yes 13 24 GW0221 User Manual Unregister on Reboot VANACCESS your voice and network access Default is No If set to Yes then the SIP user will be unregistered on reboot Register Expiration This parameter allows the user to specify the time frequency in minutes the GW0
10. this document is subject to change without notice No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of Van Access 5 BASIC OPERATIONS 5 1 Get Familiar with Voice Menu GW0221 has stored a voice prompt menu for quick access to settings and simple configuration You can enter this voice prompt menu two ways 1 Pick up the receiver or press the Hands free button of the analog telephone and press or 2 Pick up the receiver or press the Hands free button of the analog telephone and press the light button in the middle of the GW0221 A voice will say Enter the new option At this point you can select from the following menu voice prompt options to begin using the GW0221 Enter for the next menu option BME aoe me en peN Enter to return to the main menu 01 DHCP Mode Static IP Mode Enter 9 to select between DHCP or Static mode T i The current WAN IP address is announced Enter 12 sg RS REALE SEE digit new IP address if in Static IP Mode 03 Subnet IP address Same as menu 02 04 Gateway IP address Same as menu 02 05 DNS Server IP address Same as menu 02 06 TFTP Server IP address Same as menu 02 4 24 VANACCESS GW0221 User Manual your voice and network access When entered you wil
11. 21 you can make PSTN calls by pressing 00 Without pressing 00 all your calls will be VolP You can also receive PSTN calls and VoIP calls Following are the steps to install a GW0221 1 2 3 4 1 Connect a standard touch tone analog telephone to the Phone port Insert a standard RJ11 telephone cable included with package into the Line port and connect the other end of the telephone cable to a wall jack Connect a PC to the LAN port of GW0221 Ethernet cable is included with package Insert another Ethernet cable into the WAN port of GW0221 and connect the other end of the Ethernet cable to an uplink port a router switch hub modem etc Insert the powers supply included with package into the GW0221 and connect it to a power outlet Safety Compliances 3 24 X VANACCESS GW0221 User Manual your voice and network access The GW0221 is compliant with various safety standards including FCC CE and C Tick Its power adaptor is compliant with UL standard The GW0221 should only operate with the universal power adaptor provided in the package Warning Please do not use a different power adapter Using other power adapter may damage the GW0221 and will void the manufacturer warranty Caution Changes or modifications to this product not expressly approved by Van Access or operation of this product in any way other than as detailed by this User Manual could void your manufacturer warranty Information in
12. 221 refreshes its registration with the specified gatekeeper SIP server The default interval is 60 minutes or 1 hour The maximum interval is 65535 minutes about 45 days Local SIP Port This parameter defines the local SIP port the GW0221 listens and transmits signals The default value for FXS port is 5060 The default value for FXO port is 5062 Local RTP port This parameter defines the local RTP RTCP port pair the GW0221 will listen and transmit signals It is the base RTP port for channel 0 When configured channel 0 will use this port value for RTP and the port_value 1 for its RTCP channel 1 will use port_value 2 for RTP and port_value 3 for its RTCP The default value for FXS port is 5004 The default value for FXO port is 5008 Use Random Port When set to Yes this parameter will force random generation of both the local SIP and RTP ports This is usually necessary when multiple GW0221 are behind the same NAT NAT Traversal This parameter defines whether the GW0221 NAT traversal mechanism will be activated or not If activated by choosing Yes and a STUN server address is also specified then the GW0221 will automatically follow the STUN client specifications Under this mode the embedded STUN client inside the GW0221 will attempt to detect if there is a and type of firewall NAT it is sitting behind through communication with the specified STUN server If the detected NAT isa Full Cone Restric
13. Sy User Manual GW0221 VANACCESS User Manual GWO0221 Analog Telephone Adaptor VANACCESS GW0221 User Manual your voice and network access 1 WELCOME 2 WHAT IS I 3 PRODUCT 3 1 Key Table of Contents N THE PACKAGE a denne arene sae JecaceemonsndiaimonersenecesSeseues Salar OVER VIEW visiticciels do EET EEE E E E SE A EEEE FOE QEUIES za En Er aa a 3 27 Hardware Specification DE ae EL aaa E E iaoea ENT AINS TALLATIONS isien i e a E E S Gaetan nGs aeehtieatatatande cee AT Safety COMP ANES 0 05 95 DE re i i arna Eaa SAE EE RESTA Sana ER TEF 5 BASIC OPERATIONS errennert bre EERDE EEEn ASO E E SEE EEEE 5 1 Get Familiar with Voice Menu M1 seneeereneer erne er ket kb E EL EEN rrtt nrn t nr entur FREE EF REFERERE FLERE FREE LEE R 52 Make Phone Calls aa a en ELDR rr tede SENE tang 5 2 1 5 2 2 5 2 2 5 2 3 5 2 4 Calling Phone or Extension NUMDELS cccccecsseeeeeecceeueseeceseeeueeeseeeeeseeeessaaaeeess Direct lP2tO lIP CallS aeien Ej vase enge a aaaea EE aia aoa REEERE 1 IP to IP Dialing Instructions ccccccccesscceeeecceeeeeceeeeeuseeesseeaeeeseeaueeseseesaasegs Blind Transfer soninn eea reee E i a a a r EGEDE Attended Transfer srine ee ean ended Ea E E EO eE EN Teraa ees inaghy 5 35 CAU FEATURE Scire inanan aa Ea A EE E EE ASEE 5 4 Status Light Indicator ssssssseeesssseees sk kt kt ENE R ERE ERE RER R REESE ENE SELER REE EE ERNE ERE R RENEE 6 CONFIGURATION GUIDE nerninr
14. UBSCRIBE for Message Waiting Indication FZS Impedance 600R North America ad Special Feature Standard h Onhook Voltage asv gt No Yes Reverse polarity upon call establishment and termination No Yes If Yes configuration update via keypad is disabled No Yes If Yes WAN WEB access to this configuration page is enabled Yes No Unit will not respond to PING from WAN side if set to Yes Super Password Device password to configure this page Polarity Reversal Lock Keypad Update Enable WAN Web Access WAN ICMP Safety 17 24 GW0221 User Manual VANACCESS your voice and network access Other Settings Options HTTP Upgrade Server The URL for the HTTP server used for firmware upgrade and configuration via HTTP For example http upgrade myVol Pservice com 6688 GATE102 Here 6688 is the specific TCP port that the HTTP server is listening to it can be omitted if using default port 80 Note Auto Upgrade has to be set to Yes to enable HTTP upgrade Auto Upgrade Choose Yes to enable HTTP upgrade and provisioning In Check for new firmware every ___ days field enter the number of days to check the HTTP server for firmware upgrade or configuration Subscribe for MWI Default is No When set to Yes a SUBSCRIBE for Message Waiting Indication will
15. a correct password is entered in the login screen the embedded web server inside the GW0221 will show the configuration page which is explained in details below 12 24 GW0221 User Manual SIP Settings VOIP DEVICE STATUS BASIC OPTIONS VANACCESS your voice and network access SUPER OPTIONS gt SIP Settings SIP Server Address IP address or URL Outbound Proxy IP address or URL if any SIP User ID Assigned user ID or phone number Account ID Can be same as or different from SIP User ID Authentication Password For secwity password does not display Name Optional Home NPA Use DNS SRY CY es No User ID is phone number C Yes No SIP Registration Yes CNo Unvegister On Reboot CYes No CYes No SIP INFO Safet ST Yes Enable incoming SIP messages from SIP server only Register Expiration 5600 Seconds Default is 1 hour max 45 days Local SIP Port 5060 Default 5060 Local RTP Fort 5004 1024 65535 default 5004 Use Random Port C Yes No No NAT Traversal Yes STUN server is SUPER USER OPTI ONS PAGE SIP Settings Options Meaning SIP Server Address Gatekeeper s SIP Server s URL or IP address Outbound Proxy SIP Outbound Proxy Server s URL or IP address SIP User ID SIP service subscriber s User ID SIP service
16. access 1 Party A presses FLASH on the analog phone or Hook Flash for old model phones to get a dial tone 2 Then party A dials 87 then dials party C s number and then or wait for 4 seconds 3 Party A can hang up the phone Note Call features have to be activated during web configuration by selecting YES to Enable Call Features These features need to be supported by your SIP gatekeeper proxy server in order to work Party A can hold on to the phone and wait for one of the three following events A quick confirmation tone temporarily using the call waiting indication tone followed by a dial tone This indicates the transfer is successful transferee has received a 200 OK signal from transfer target At this point party A can either hang up or make another call A quick busy tone followed by a restored call on supported SIP gatekeeper platforms only This means the transferee has received a 4xx response signal for the INVITE and will try to recover the call The busy tone is just to indicate to the transferor that the transfer has failed Busy tone keeps playing This means the GW0221 has failed to receive the second NOTIFY signal from the transferee and decided to time out Note this does not indicate the transfer has been successful nor does it indicate the transfer has failed When transferee uses a device that does not support the second NOTIFY signal this will be the case In poor or unstable network scenario
17. ard SIP Broadsoft Howdy 1 24 VANACCESS GW0221 User Manual your voice and network access GW0221 allows call origination and termination from to the PSTN line via FXO port which is labeled Line and automated emergency call routing through PSTN network in the case of power failure 2 WHATISIN THE PACKAGE The GW0221 package contains 1 One GW0221 VolP adapter 2 One universal power supply 3 One Ethernet cable 4 One phone cable 3 PRODUCT OVERVIEW 3 1 Key Features Supports SIP 2 0 RFC 3261 TCP UDP IP RTP RTCP HTTP ICMP ARP RARP DNS DHCP both client and server NTP PPPoE STUN TFTP etc Built in router NAT Gateway and DMZ port forwarding Supports call origination and termination from to the PSTN network Powerful digital signal processing DSP to ensure superb audio quality advanced adaptive jitter control and packet loss concealment technology e Support various codecs including G 711 a law and u law G 723 1 5 3K 6 3K G 726 40K 32K 24K 16K as well as G 728 G 729A B and iLBC Support Caller ID Name display or block Hold Call Waiting Flash Call Transfer Call Forward in band and out of band DTMF Dial Plans etc Support fax pass through and T 38 Support Silence Suppression VAD Voice Activity Detection CNG Comfort Noise Generation Line Echo Cancellation G 168 and AGC Automatic Gain Control Support standard encryption and authentication DIGEST usin
18. at allow users to configure the GW0221 through an easy to use Web browser interface such as Microsoft s Internet Explorer or Netscape browser Below is a screen shot of the GW0221 configuration page 9 24 A VANACCESS GW0221 User Manual your voice and network access VOIP SUPER OPTIONS gt SIP Settings SIP Server Address IP address or URL DEVICE STATUS Outbound Proxy IP address or URL if any BASIC OPTIONS SIP User ID Assigned user ID or phone number Account ID Can be same as or different from SIP User ID Authentication Password For secwity password does not display Name Optional Home NPA Use DNS SRY C Yes No User ID is phone number C Yes No SIP Registration Yes CNo Unvegister On Reboot C Yes No pe NEO Safety jie pene SIP messages from SIP server only Register Expiration 3600 Seconds Default is 1 hour max 45 days Local SIP Port 5060 Default 5060 Local RTP Port 5004 102465535 default 5004 Use Random Port C Yes No NAT Traversal pts Yes STUN server is 6 1 1 Accessing the Web Configuration Page The GW0221 configuration page can be accessed via the LAN or WAN port 6 1 2 Programming GWO221 via the LAN Port To program GW0221 via the LAN port directly connect an Ethernet cable from your PC to the LAN After connecting the cable confirm that the
19. be sent periodically FXS Impedance Selects the impedance of the analog telephone connected to the Phone port Lock Keypad Update Special Feature If this parameter is set to Yes the configuration update via keypad is disabled Special compatibility features include Standard SIP Nortel MCS Broadsoft e Howdy WAN Web Access to Device If this parameter is set to No the HTML configuration update via WAN port is disabled Super Password This contains the password to access the This field is case sensitive Default is voip version difference Advanced Web Configuration page WAN Settings VOIP BASIC OPTIONS gt WAN Settings DEVICE STATUS Dynamically Assigned IP DHCP by default or PPPoE PPPoE Account ID PPPoE Password Rea e E Prefened DNS Server b Ibp Jbp pb C Static IP IP Address he fe p fo Subnet Mask b fb Jbp Jp Default Router b Jb Jb Jp DNS Server 1 b ip Ib Jp DNS Server 2 b fb Ib Ip Clomed WAN MAC Ad D ff ff neo SaveSet Reboot 18 24 GW0221 User Manual VOIP DEVICE STATUS SUPER OPTIONS VOIP DEVICE STATUS SUPER OPTIONS VOIP DEVICE STATUS WAN IP Address VANACCESS your voice and network access BASIC OPTIONS gt LAN Settings LAN Subnet Mask 255 255 255 0 Default is 255 255 255 0 LAN DHCP Base1p
20. by this User Manual could void your manufacturer warranty 23 24
21. fields have been entered with data If Static IP mode is enabled then the IP address Subnet Mask Default Router IP address DNS Server 1 primary DNS Server 2 secondary fields will need to be configured by the user These fields are reset to zero by default WAN IP Address 6 1 7 Saving the Configuration Changes Once a change is made users should click on the Update button in the Configuration page Callee Request Timer L c Yes No When caller supports timer but did not request one Force Timer C Yes No Use timer even when remote party does not support UAC Specify Refresher C uac C UAS Omit Recommended UAS Specify Refresher UAC C UAS When UAC did not specify refresher tag Force INVITE C Yes No Always refresh with INVITE instead of UPDATE Fax Mode T38 AN Detect C Pass Through SaveSet Reboot 20 24 VANACCESS GW0221 User Manual your voice and network access The GW0221 will then display the following screen to confirm that the changes have been saved Please allow 5 to 10 seconds before rebooting the device CURRENT STATUS BASIC USER OPTIONS SUPER USER OPTIONS Your changes have been saved Please reboot the device now 6 1 8 Rebooting the GWO0221 You can reboot the GW0221 by clicking on the Reboot button after each update to the configuration page Alternatively you can reboot by unplugging the power suppl
22. g MD5 and MD5 sess Support for Layer 2 802 1Q VLAN 802 1p and Layer 3 QoS ToS DiffServ MPLS Support automated NAT traversal without manual manipulation of firewall NAT Support device configuration via built in IVR Web browser or central configuration file through TFTP or HTTP Support firmware upgrade via TFTP or HTTP with encrypted configuration files Ultra compact wallet size and lightweight design great companion for travelers Compact lightweight Universal Power adapter 3 2 Hardware Specification 2 24 GW0221 User Manual The table below lists the hardware specification of GW0221 LAN interface 1 x RJ 45 10 Base T N VANACCESS your voice and network access WAN interface 1 x RJ45 10 Base T FXS telephone port 1xRJ11 FXO port 1xRJ11 Button 1 LED Light Green and red color Universal Switching Power Supply Input 100 240VAC 50 60 Hz Output 9VDC 500mA Dimension 70mm W 110mm D 27mm H All Package Weight 0 30kg Temperature 40 130 F 5 45C Humidity 10 90 Certification FCC CE 4 INSTALLATIONS The GW0221 is an all in one VoIP integrated device designed to be a total solution for networks providing VoIP services The GW0221 VoIP features are available when you connect any regular analog telephone to it GW0221 has one FXS port labeled Phone and one FXO port labeled Line After setting up the GW02
23. gcreireissr innra EEEE aan ande 6 1 Configuring GW0221 using Web Browser Recommended ccceeeesseseeeeeeeeeeseeeees 6 1 4 6 1 5 6 1 6 6 1 7 6 1 8 User Programming and Configuration cccccccccccssceeeeeeseeeesceeeeeseesssseeeeeeseenes 11 PaSSWONGS lt tcayexcacscanantuemencceussexipacanasatuneueserat seumaasancets Een Eee EE 12 Configuration Options and Explanations eerren reee 12 Saving the Configuration Changes ccccccssssseseeeeeeeeeeeeeeeeeesseeeeeeeeeeeeeeeeeeeeeeegs 20 Rebooting the GWO22 Tesian n a e a a ahar a Caa HN 21 6 2 Configuring GW0221 Via Voice Prompt EDER ETENA 21 6 2 1 6 2 2 DHCP MOUE gsti einion ranana aa EO a aa aa AE 21 STATIC IP MOQ Eireren iinne nainii aaie i 21 6 3 Configuration through a Central Srvel ccccccccssseeeccsseeeeeeeseeeeeeceessecseeessaaeeesseesssnneees 21 7 SOFTWARE UPGRADE 5 e anai anera tee e a ei aE aaae Aaaa AANER EAA a ae Eo GARE R 22 8 KNOWN LI 9 WARRANTY MITATIONS WITH GW0221 Old PBX Telephone Switch sssesensrererrer reen rrrrrrnee 22 1 WELCOME GW0221 is an all in one VolP integrated access device that features superb audio quality rich functionalities high level of integration compactness and ultra affordability The GW0221 is fully compatible with SIP industry standard and can interoperate with many other SIP compliant devices and software on the market Special compatibility features include Nortel MCS Stand
24. ination No Lock Keypad Update Yes If Yes configuration update via keypad is disabled C No Enable WAN Web Access O If Yes WAN WEB access to this configuration page is enabled WAN ICMP Safety Yes C No sag Unit will not respond to PING from WAN side if set to Yes Super Password Device password to configure this page 4 4 After enabling WAN access be sure that the WAN port of the GW0221 is connected to an uplink i e router hub switch etc Then get the WAN IP address of the GW0221 by following section 5 1 of this user manual and selecting menu option 02 Then access the GW0221 via your web browser by entering the WAN IP address http GW0221 s IP Address Be sure that your PC is connected to the router hub switch directly or via the LAN port which also serves as a pass through connection for internet network access for your PC of the GW0221 6 1 4 User Programming and Configuration From your web browser the GW0221 will show the following login screen 11 24 VANACCESS GW0221 User Manual your voice and network access Password Login Enter the password and click on the Login button 6 1 5 Passwords Passwords are case sensitive and all GW0221 devices come with factory default passwords as indicated below Advanced User Password for access to Super User Options voip End User Password for access to Basic User Options 123 6 1 6 Configuration Options and Explanations After
25. l hear dial tone Enter the 12 digit IP address of the voip device you want to call 47 Direct IP Calling This option can also be accessed by picking up the receiver or use handsfree and pressing twice on the light button in the gateway Enter 9 to dial pre configured phone number to 86 Voice Messages Pending retrieve voicemail messages if VolP gatekeeper Supports this feature Enter 9 to reboot the phone Enter encoded MAC 99 RESET address to restore factory default setting Invalid Entry Automatically returns to main menu Other Menu Prompt Features e Just like pressing on the analog telephone you can also access the voice menu by pressing once on the center light button of the GW0221 By pressing twice on the light button you will hear Direct IP Calling which is just like selecting option 47 from the table above e shifts down to the next menu option e returns to the main menu e 9 functions as the ENTER key in many cases to confirm an option All entered digit sequences have known lengths 2 digits for menu option and 12 digits for IP address Once all of the digits are collected the input will be processed e Incorrect keyed entry cannot be deleted or undone The GW0221 will prompt you to start over by telling you that you made an error 5 2 Make Phone Calls 5 2 1 Calling Phone or Extension Numbers a Dial the number directly and wait
26. mes respectively Layer 3 QoS This field defines the layer 3 QoS parameter which can be the value used for IP Precedence or Diff Serv or MPLS Default value is 48 Layer 2 QoS This contains the value used for layer 2 VLAN tag Default setting is blank DEVICE STATUS BASIC OPTIONS SUPER OPTIONS gt Dial Settings Early Dial Yes No Select Yes only if proxy supports 484 response Dial Prefix This prefix string is added to each dialed number No Key Entry Timeout a seconds Default is 4 seconds Use as Dial Key Yes No Ifset to Yes will function as the Redial key Offhook Auto Dial User ID extension to dial automatically when offhook Enable Call Features Yea ONo es If Yes Call Forwarding amp Call Waiting Disable are supported locally Disable Call Waiting CYes No PSTN Access Code Buttons to dial when using PSTN line default is 00 SaveSet Reboot Dial Settings Options Meaning Early Dial Default is No Use only if proxy supports 484 response Dial Plan Prefix Sets the prefix added to each dialed number No Key Entry Default is 4 seconds This is the time lapse after entering a phone number for Timeout the GW0221 to begin completing your call Use as Dial Key This parameter allows users to configure the key to be used as the Send Enter or Dial
27. ocols to communicate with each individual GW0221 for firmware 21 24 VANACCESS GW0221 User Manual your voice and network access upgrade remote reboot etc Van Access provides a licensed provisioning system called TAPS that can be used to support automated configuration of GW0221 To enable this feature on the GW0221 a user just needs to enter the IP address of the TAPS server in the TFTP server field of the configuration screen or enter the HTTP provisioning Server URL in the HTTP Upgrade Server field Then reboot the GW0221 For details on how TAPS works please refer to the documentation of TAPS product 7 SOFTWARE UPGRADE To upgrade software GW0221 can be configured with an HTTP server where the new upgrade file is located For example following URL in the HTTP Upgrade Server http firmware myVol PService com 6688 GATE102 upgrade Where firmware myVolPService com is the FQDN of the HTTP server 6688 is the TCP port the HTTP server is accessing GW0221 upgrade is the RELATIVE directory to the root directory in HTTP server Thus you can put different firmware into different directory as well Note To enable HTTP firmware upgrade Auto Upgrade field has to be set to Yes In addition the VOIP ADAPTER will check the HTTP server in the number of days that is defined in Check for new firmware every__ days field 8 KNOWN LIMITATIONS WITH GW0221 Old PBX Telephone Switch If the PSTN line tha
28. ons as a Gateway for the subnet Default value is 120hr 5 Days The time IP Forward all WAN IP traffic to a specific IP address if no matching port is used by VANACCESS GW0221 User Manual your voice and network access Allow users to forward a matching TCP UDP port to a specific LAN IP pore Forwarding address with a specific TCP UDP port Default 123 This contains the password to access the Web Configuration Menu This field is case sensitive Basic User Password MAC Address 00 09 45 70 9B FC WAN IP Address 192 168 1 133 Product Main Chip TI5000 Software Version 2 0 9 6 System Up Time O day s 0 hour s 9 minute s Registered Status No PPPoE Link Up disabled NAT detected NAT type is open Internet Reboot VOIP BASIC OPTIONS SUPER OPTIONS The device ID in HEX format This is a very important ID for ISP troubleshooting MAC Address There are 2 modes under which the GW0221 can operate If DHCP mode is enabled then all the field values for the Static IP mode are not used even though they are still saved in the chipset s memory The GW0221 will acquire its IP address from the first DHCP server it discovers from the office home network it is connected to To use the PPPoE feature the PPPoE account settings need to be set The GW0221 will attempt to establish a PPPoE session if any of the PPPoE
29. s chosen iLBC Frame Size This sets the iLBC size in 20ms or 30ms _ This defines payload time for iLBC Default value is 98 The valid range is ILBC Payload Type etween 96 and 127 G723 Rate 15 24 GW0221 User Manual Voice Frames per TX VANACCESS your voice and network access This field contains the number of voice frames to be transmitted in a single packet When setting this value the user should be aware of the requested packet time used in SDP message as a result of configuring this parameter This parameter is associated with the first codec in the above codec Preference List or the actual used payload type negotiated between the 2 conversation parties at run time For example if the first codec is configured as G723 and the Voice Frames per TX is set to be 2 then the ptime value in the SDP message of an INVITE request will be 60ms because each G723 voice frame contains 30ms of audio Similarly if this field is set to be 2 and if the first codec chosen is G729 or G711 or G726 then the ptime value in the SDP message of an INVITE request will be 20ms If the configured voice frames per TX exceeds the maximum allowed value the GW0221 will use and save the maximum allowed value for the corresponding first codec choice The maximum value for PCM is 10 x10ms frames for G726 it is 20 x10ms frames for G723 it is 32 x30ms frames for G729 G728 64 x10ms and 64 x2 5ms fra
30. s this could also happen although the transfer may have been completed successfully 5 2 4 Attended Transfer Assuming that call party A and party B are in conversation Party A wants to attend transfer party B to party C 1 Party A presses FLASH on the analog phone or Hook Flash for old model phones to get a dial tone 2 Party A then dials party C s number then or wait for 4 seconds Party A and party C now are in conversation 3 Party A can hang up Note When Attended Transfer failed and if party A hangs up the GW0221 will ring party A again to remind party A that party B is still on the call by pressing FLASH or Hook again will restore the conversation between party A and party B 5 2 5 3 Way Conference Calls Assuming that call party A called party B and now they are in conversation Party A wants to let party C to attend the conversation 1 Party A presses FLASH on the analog phone or Hook Flash for old model phones to get a dial tone 2 Party A then dials 23 then press party C s number then or wait for 4 seconds Party A and party C now are in conversation 3 Party A presses FLASH again now the 3 parties are all in conversation Note The gatekeeper needs to support this function for this feature or the phones to work 5 2 6 Make and Receive PSTN Calls 7 24 N VANACCESS GW0221 User Manual your voice and network access Users can send and receive calls from PSTN To receive PSTN calls
31. t is connected the Line port of the GW0221 comes from a PBX or telephone switch and the 00 feature is used to make PSTN calls once you hang up the GW0221 may not immediately go back to VolP mode The reason is that the PBX or telephone switch continues to send PSTN signals to the GW0221 after the call has been disconnected This may happen with older model PBXs telephone switches Device Hanging Occasionally the GW0221 may permanently lose its connection with the SIP proxy server or hang To initiate connection simply power off and then power on the GW0221 The reason for the device getting stuck varies including gatekeeper settings internal LAN network connectivity problems etc 9 WARRANTY End users should contact the company from whom you purchased the product for replacement repair 22 24 VANACCESS GW0221 User Manual your voice and network access or refund If you purchased the product directly from Van Access contact your Van Access Sales and Service Representative for a RMA Return Materials Authorization number Van Access reserves the right to remedy warranty policy without prior notification Warning Please do not attempt to use a different power adaptor Using other power adaptor may damage the GW0221 and will void the manufacturer warranty Caution Changes or modifications to this product not expressly approved by Van Access or operation of this product in any way other than as detailed
32. ted Cone or a Port Restricted Cone the GW0221 will attempt to use its mapped public IP address and port in all of its SIP and SDP messages If the NAT Traversal field is set to Yes with no specified STUN server the GW0221 will periodically every 20 seconds send a blank UDP packet with no payload data to the SIP server to keep the hole on the NAT open Keep Connected Interval This parameter specifies how often the GW0221 sends a blank UDP packet to the SIP server in order to keep the hole on the NAT open Use NAT IP NAT IP address used in SIP SDP message Default is blank Proxy Require SIP Extension to notify SIP server that the unit is behind the NAT Firewall Send DTMF This parameter controls how DTMF events are transmitted There are 3 ways In Audio which means DTMF is combined in audio signal not very reliable with low bit rate codec via RTP RFC2833 or via SIP INFO DTMF Payload Type This parameter sets the payload type for DTMF using RFC2833 Send Flash Event This parameter allows users to control whether to send a SIP NOTIFY message indicating that the phone s Flash key has been pushed or just to switch to the voice channel when users press the Flash key Send Anonymous If this parameter is set to Yes the From header in outgoing INVITE message will be set to anonymous essentially blocking the Caller ID from displaying Audio Settings
33. y of the GW0221 and then powering it on again If your GW0221 ever becomes stuck or un responsive you can unplug the power supply to reboot it Frequent rebooting by unplugging the power supply is not recommended and should not be necessary 6 2 Configuring GW0221 via Voice Prompt 6 2 1 DHCP Mode Follow section 5 1 with voice menu option 01 to enable GW0221 to use DHCP 6 2 2 STATIC IP Mode Follow section 5 1 with voice menu option 01 to enable GW0221 to use STATIC IP mode then use option 02 03 04 to set up GW0221 s IP Subnet Mask Gateway respectively 6 3 Configuration through a Central Server GW0221 devices can be automatically configured from a central provisioning system When GW0221 boots up it will send TFTP or HTTP request to download configuration files There are two configuration files one is cfg txt and the other is cfgQ000b82xxxxxx where 000b82xxxxxx is the MAC address of the GW0221 For more information regarding configuration file format please refer to the related documentation The configuration file can be downloaded via TFTP or HTTP from the central server A service provider or an enterprise with large deployment of GW0221s can easily manage the configuration and service provisioning of individual devices remotely and automatically from a central server TAPS Tiger Automated Provisioning System uses enhanced NAT friendly TFTP or HTTP thus no NAT issues and other communication prot
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