www.adslnation.com USER GUIDE
Contents
1. The following network components are installed m Client for Microsoft Networks rcom CardBus Ethernet 100 Modern 56 Ethernet Interface Remove Properties Primary Network Lagon wndwsloon O E File and Print Sharing Description TCPYIP i the protocol you use to connect to the Internet and wide area networks Click Properties Click the option Obtain an IP address automatically and click OK to save the settings ee OF Cal o E HE Bindings Advanced Nemos DNS Configuration Gateway WINS Configuration IP Address Ensure that your X Modem is powe red on Resta rt you r system An F address can be automatically assigned to this computer 2 If pour network does not automatically assign IP addresses ask your network administrator for an address and then type it in the space below Specify an IP address Configuring Mac OS X Networking Open the System Preferences utility and click on the network icon AAD Network Show All Displays Sound Network Startup Disk Location X Modem Show Built in Ethernet Select New Location from the Location drop down list and name it X Modem Now select Built In Ethernet from the Show drop down and click Apply Now All default settings are correct Ensure that your X Modem is powered on Restart your system Configuring Mac OS 9 Networking Open the TCP IP control panel You can find it in the Apple2. Menu under the folder Control Panels Make sure your network card is selected usually built in Ethernet and set configure using DHCP Close the window and save changes if prompted Ensure that your X Modem is powered on Restart your system uosem The X Modem provides a web based HTML graphical user interface allowing users to manage the modem using a standard browser such as Netscape Navigator or Microsoft Internet Explorer To connect to the X Modem open your web browser and enter the X Modem default IP address http 10 0 0 2 in to the browsers address bar Connecting to the X Modem http 10 0 0 2 Microsoft Internet Explore Oj x File Edit View Favorites Tools Help Links z Fi Bak x 2 J Search Favorites Media 4 Qr ia 3 Address http 10 0 0 2 z Go Connect to 10 0 0 2 2 Home Gateway User name admin Password J Remember my password en Opening page http 10 0 0 2 Zz E 9 Internet L When prompted enter the default login User Name and Password Default login details User Name admin Password password Note The user name and password prompt may take up to 1 minute the first time the modem is accessed If the prompt does not appear please check your browsers proxy settings to ensure that no proxy servers are configured Quick Set up Procedure In order to make the ins
3. changed they will need to be configured as follows Instructions are based on default XP Start menu option From the Windows desktop click Start gt All Programs gt Accessories gt Communications gt Network Connections rn Connection j ma 2 Intel R PROYLOO VE Network LAM or High Speed Internet Right click on the Local Area Connection icon that reflects the model of your Ethernet Network Card that is connected to the X Modem and click Properties L Local Area Connection Properties x Ensure that the field Connect General Authentication Advanced Using shows the model of Connect using your Ethernet Network Card E Intel R PRO 100 VE Network Connection that is connected to your 7 ADSL Ethernet Modem Select Configure LTE Bm Internet Protocol TCP IP and QoS Packet Scheduler a click Properties W BUFFALO Wireless Configuration SB nternet Protocol TCP IP 3 4 F Install Uninstall Properties Description Transmission Control Protocol lntermet Protocol The default Wide area network protocol that provides commu eg 7 5 s r Gr across diverse interconnected networks Internet Protocol TCP IP Properties 2 x General Alternate Configuration Thi connection uses the following tems T Show icon in notification area when connected You can get IF settings assigned automatically if your network supporta this capability Othenvise you need to ask your network ad
4. CO Vendor Elaspsed Time SNR Margin Line Attenuation Errored Seconds Loss of Signal Loss of Frame CRC Errors Data Rate Latency 3 50 SHOWTIME G dmt al 38 dBm Hz ALCATEL_NETWORK 0 days 0 hours 0 minutes 44 seconds 27 6 40 9 Downstream Upstream 31 0 dB 24 0 dB 0 0 0 0 288 FAST kbps SNR Margin Signal to Noise Ratio indicates the amount of usable signal compared to unwanted noise The higher the value the better quality the connection a connection may not be possible if the SNR value drops below 10db Poor SNR values is often due to poor quality microfilters we recom mend that only the highest quality filters are used to optimise the SNR Line Attenuation Indicates the amount of signal lost due to the natural resistance in the phone line The lower the value the better quality the con nection A connection may not be possible if Attenuation exceeds 60db Loss of Signal If the ADSL connection is lost due to the modem being discon nected from the line or a fault condition it will be recorded here An exces sive number of signal losses indicates a problem with the line Loss of Frame When data fails to be sent across the ATM network the frame may be lost A small number of frames may be reported lost if the line qual ity is poor An excessive number of lost frames indicates a fault condition CRC Errors Data is checked for integrity as it is transmitted some CRC er rors are normal due to
5. HELP Test ATM OAM End to End Loop Back PASS HELP Test Ethernet connect to ATM PASS HELP Test PPPoPyc 0 PPPOE connection UNKNOWN HELP Test PPPoPyc 0 PPP layer connection PASS HELP Test PPPoPyc 0 IP connect to PPP PASS HELP Ping default gateway PASS HELP Ping primary DNS PASS HELP Query DNS for www adslnation com PASS HELP Ping www adslnation com PASS HELP If no FAIL results are reported the modem has successfully connected to the internet Any tests that report N A UNKNOWN or SKIPPED can be ignored as they are tests that are not required Further details are available about the meaning of each test by clicking the help link by each test Note The most common test to fail is the Test simple PPP session layer connection This means that when the modem attempted to login to the ISP it was rejected Double check your account details are correct remember that both the username and password are case sensitive Make sure that you have the full username including the part after the symbol Also it is common practice for passwords to contain numbers so what looks like the letter could be the number 1 Now that the line tests are complete the connection can be verified by visiting a web site such as http www adslnation com Congratulations you are now on line ADVANCED Pnrcdem Advanced Configuration Options In most circumstances it will not be necessary to change any of the settings under the advanced options U
6. IMS X Modem M3 Ethernet ADSL Modem Technical Support TO OBTAIN TECHNICAL SUPPORT PLEASE RETAIN PROOF OF PURCHASE To get product support or obtain product information and documentation go to http www adslnation com support If you would like to contact technical support by telephone please call 0845 125 9426 calls charged at approximately 3p per minute depending on network 01865 761114 calls charged at operators standard national tariff Technical support is available 9am 6pm weekdays ADSL Nation LTD E mail support adslnation com www adslnation com 2005 by ADSL Nation LTD All rights reserved ADSL Nation and X Modem are trademarks or registered trademarks of ADSL Nation LTD in the United Kingdom and or other countries Other brand and product names are trademarks or registered trademarks of their respective holders Information is subject to change without notice INSTALLATION Introduction Congratulations You are now the owner of an ADSL Nation X Modem From now on your internet experience will be transformed due to the high speed that ADSL technology and the X Modem delivers This manual will guide you through setting up your X modem and provide a reference point for all the features of your modem Safety Instructions The X Modem is intended for internal desktop use only Climate Conditions e The maximum ambient temperature must not exceed 40 C 104 F eThe modem must not be mo
7. are update must be cancelled to resume normal operation Modem Mode Modem Mode Modem Mode Modem Modem The default X Modem configuration is modem mode In modem mode the modem uses LivelP 2 technology that collects the IP address from the ISP and passes it to the computer In modem mode the modem can not be connected directly to a network it must be connected directly to the computer If the ADSL connection is to be shared on a network the X Modem must be connected to a separate broadband gateway Gateway Gateway mode switches off the LivelP feature and enables NAT Network Address Translation Gateway mode allows the X modem to be directly connected to a network as NAT is used to share the connection When the modem is configured in gateway mode a new option is added to the advanced option list called port forwarding Port Forwarding Gateway Mode Only Port Forwarding a ee ee eee 1 25 25 25 TCP 10 0 0 25 SE ic Special Applications When the X Modem is configured in gateway mode Network Address Translation is enabled that prevents incoming connections from the Internet entering the local network This is usually a desirable situation as it provides a basic firewall facility to protect the network However some special applications may require that an incoming connection is allowed The Port Forwarding option allows selection of a special port to be redirected from the modem to a specified IP a
8. ary sheet of all the information needed to connect your computer to the Internet If you cannot locate the information you ll have to contact your ISP BT Broadband provide a Login name only and do not issue a password LOGIN NAME example john smith btinternet com PASSWORD Note The login name could be called a user name or account name by your ISP The login name and password are case sensitive You must type them exactly as given by the ISP Computer requirements The computer that you want to connect to the X modem to must have an available RJ 45 Ethernet port or adapter and TCP IP networking installed Note TCP IP networking is already installed on most Microsoft Windows and MacOS computers Microfilters Ensure you have enough ADSL microfilters for your line At least one microfilter will be required to connect the modem and any existing telephone equipment to If other telephone equipment is used on the line it must also be connected to a microfilter A microfilter prevents high frequency noise from appearing at the telephone and potentially decreasing voice quality Second it prevents the telephone equipment from interfering with the modem For more information on microfilters please visit www adslnation com Connecting the X Modem to a Computer Notebook To connect the X Modem to your Computer Notebook you need to have an Ethernet port available on your Computer Notebook Most Computers Notebooks have lab
9. ddress The example shows how to forward port 25 the standard smtp port to a computer with the IP address 10 0 0 25 20 Special ports can be added to the port forward screen To add a port simply fill out the boxes Public Port Start The first port number that the external client will be connecting to to access the service Public Port End The last number that the external client will be connecting to to access the service Where a single port is required the Start and End port numbers are the same Private Port The port number that the service is running on on the local machine Usually both Public amp Private ports are the same Port Type Set the required type of port usually TCP Host IP Address IP address of local computer hosting service Note When using port forwarding rules it is advisable to manually configure the TCP IP settings on the host computer rather than rely on DHCP to ensure that the IP address always remains the same TCP Status TCP Status Reset Counters Total Packets 273 235 Data Bytes 115141 13884 Out of Order Bytes N A 0 Bad Header Offset 0 Accepted 39 Closed 18 TCP IP Network Statistics Diagnostic information provided for troubleshooting networking You may be asked for information from this status window when talking to ISP or ADSL Nation support staff ADSL Line Status ADSL Line Status Showtime Firmware Version Line State Modulation Startup Attempts Max Tx Power
10. e providers network Default setting is PPPoA VC Mux Karoo users should use PPPoA LLC You must use the encapsulation type as instructed by the ISP PPP Bridge This setting can only be used with PPPoE encapsulation and allows the modem to forward all PPP traffic to a PPPoE compatible host This setting should normally be disabled in the UK as PPPoE is not generally used MRU MTU MSS Advanced TCP IP options that determine the optimum data packet size Authentication If the ISP requires a manual authentication method it should be set here otherwise the Auto setting should be used Auto Reconnect With this option set the modem will attempt to reconnect if the connection to the service is lost Default setting on LAN Configuration LAN Port Settings Ethernet Mode 10 Half Nj IP Address 10 0 0 2 Subnet Mask 255 255 255 0 Ethernet Mode Used to manually set the Ethernet port speed and duplex modes Some auto detecting network cards NIC s are unable to properly detect speed and duplex settings when both computer and modem are configured for auto negotiation The default on the modem is set manually to 10Mb Half Duplex to avoid problems with speed detection Note As ADSL services can deliver a maximum of 8Mb there is little point in changing the modem from the 10Mb setting IP Address The IP address used to manage the modem also used as the network default gateway when the X Modem is used
11. els describing the Ports For the Ethernet Port you will see either ETHERNET ETH RJ45 or lt gt labelled near the Port Modul ar Jack Connecting to the ADSL Line Connect the RJ11 phone cable provided the ADSL to the ADSL Modem port of the ADSL Microfilter and then connect the opposite end of the cable to the Line port on the X Modem Plug the microfilter in to the telephone socket and connect any telephone equipment to the phone port on the Microfilter Note You will need to ensure that all telephone equipment on the same line as your X Modem is also connected to a Microfilter If you do not have enoush microfilters remove any unfiltered telephone equipment Microfilters can be found in most computer shops or available to order on line at www adslnation com Connect the power to the modem if an ADSL signal is detected the LINK LED will illuminate and remain solid green If the LINK LED continues to flash the modem is unable to locate a usable ADSL signal This may be because the line has not been enabled for ADSL or that a fault condition has occurred such as an unfiltered telephone device causing interference on the line The ADSL light must be illuminated sold green before proceeding with the set up procedure Configuring Windows XP Networking The default network configuration on the computer should already be suitable for connection to the X Modem However if you are uncertain or any network settings have been
12. hanging the http port the modem will not be able to report that saving the configuration has been successful To access the web interface on a new port it will be necessary to append the new port to the web address for example http 10 0 0 2 8080 for port 8080 HTTP Password Protection Requires a password to access the web administration interface This setting should remain enabled to avoid unauthorised access to the modem Dynamic DNS Dynamic DNS Update Configuration amp D yn DNS Enabled POWERED Username Password Settings take effect Host Name 0 immediately no reboot is required Host Name 1 Host Name 2 Host Name 3 Host Name 4 Dynamic DNS The free Dynamic DNS service allows you to alias a dynamic IP address to a static hostname Dynamic DNS allows your computer to be more easily accessed from various locations on the Internet by automatically updating the DNS details every time your IP address changes For more information visit http www dyndns com You must first register a free account at dyndns com and add any host names you require via their web site To enable the X Modem to make automatic updates simply click Enable and enter your dyndns com account details and the full host names For example xmodem dyndns org Administration Password Administration Password The Administration password should be at least 8 characters Do not
13. hernet inter faces In order to ensure the X modem is flexible enough to be used in a wide variety of situations we also include an optional gateway mode to enable the modem to be installed on a network X Modem M3 Overview Front Panel The front panel of the X modem includes four LED indicators to help determine the modem status ADSL Illuminates when the an ADSL signal has been detected on the line A flashing LED indicates that the modem is probing for an ADSL signal LAN Illuminated when a Ethernet connection has been established on the modem s Ethernet port DATA Flashes when data is being sent and recieved POWER Shows that power is being received by the modem Rear Panel LINE Telephone jack RJ 11 to connect to your Telephone Wall Socket ADSL line LAN 10 100 Base T Ethernet jack RJ 45 to connect to your Ethernet Network card RESET To reset your Modem to factory default settings All Customised settings that you have saved will be lost POWER To connect to your Power Outlet via the supplied Power Adaptor Before Installing Gather Configuration Information from your ISP When configuring the X Modem to work with a standard BT Wholesale provided ADSL line the only configuration information required is the username and password For Karoo installations and non UK installations please refer to the advanced settings section of this guide Note Your ISP should have provided you with a summ
14. in gateway mode Subnet Mask Used to determine the size of the local network The default setting should be left at 255 255 255 0 unless the modem is being used in gateway mode and special mask configuration is required Web Administration Web Administration TTP Server Access all Restricted LAN d WAM Specify IP 10 0 0 10 Subnet Mask 255 0 0 0 HTTP Server Port 50 HTTP Password Protection Enabled Access Restrictions To prevent access to the modem settings by unauthorised people on the internet the web administration interface by default is restricted to the local network only In some situations it may be desirable to allow access to the modem from the internet for remote monitoring purposes Click All to allow remote access to the modem from anywhere on the internet If using this setting please choose a strong password for your modem as the only thing preventing access to the modem will be the password If you know the IP address or range of IP addresses of the remote computer then it is advisable to keep the restricted setting Check the WAN check box and enter the IP and Subnet mask details to allow remote access to a single IP or range of addresses HTTP Port The port used by the built in web server to serve the web administration interface The port must be changed if access to a public web server hosted on the computer attached to the X Modem is required Note When c
15. interference on the line An excessive number of crc errors indicates a potential problem with interference Data Rate The speeds in kilobytes that the modem has negotaited with the exchange equipment Latency The delay introduced on the line sometimes referred to as ping Frequently Asked Questions Q The page cannot be displayed is prompted when launch my browser A Ensure that you are using the Ethernet Network cable that comes with your X Modem package to connect to the Modem Restart your computer and try to launch your browser again If the problem persists please contact our support line Q The ADSL Link light keeps on blinking consistently A Ensure that your ADSL line has been activated by the Service Provider Ensure that you have the telephone cable properly connected and that all telephone equipment is filtered If the problem persists first try removing all telephone equipment and test the modem on it s own If the light still continues to flash please contact the ADSL Service Provider Q The ADSL link light is on But am unable to connect to the internet A Run the diagnostics Ensure that you have entered the correct username and password enter and re submit the username and password Support To get product support or obtain further information and documentation go to http www adslnation com support If you would like to contact technical support by telephone please call 0845 125 9426 call
16. ministrator for the appropriate IP settings OF Obtain an IP address automatically Use the following IF address Select the option Obtain an IP address automatically and IHaudless Obtain DNS server address subnet mask automatically Click OK and Default gateway close to apply eis Ensure that your Modem is Ue tn alonng DNS serer adesse powered on and restart your Preferred DNS server l i system Alternate DNS server Configuring Windows 2000 Networking The default network configuration on the computer should already be suitable for connection to the X Modem However if you are uncertain or any network settings have been changed they will need to be configured as follows Click the Start gt Settings and choose Network amp Dial up Connections At the Network and Dial up Connections window Right click on the Local Area Connection icon that reflects the model of your Ethernet Network Card that is connected to the X Modem and click Properties l Local Area Connection Properties i xl Ensure that the field Connect General Authentication Advanced Using shows the model of Connect using your Ethernet Network Card 3 IntelF PRO 100 VE Network Connection that is connected to your ADSL Ethernet Modem Select This connection uses the following items Internet Protocol TCP IP and m 0S Packet Scheduler click Properties BUFFALO Wireless Configuration Internet Prot
17. ocol TCP IP 4 Fr Install Unmstall Properties Description Wade ares role protocel that rovides conn Internet Protocol TCP IP Properties 2 5 ii f x Wide area network protocol that provides commu Internet Protocol TCP IP Prana 21 x across diverse interconnected networks General Alternate Configuration Show icon in notification area when connected You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Ok Obtain an IP address automatically Use the following IF address IP address Select the option Obtain an IP address automatically and Obtain DNS server address automatically Click OK an OK Obtain DNS server address automatically again to close Use the following ONS server addresses Ensure that your Modem is powered on and restart your system Subnet mask Default gateway Prefered DHS server Alternate DNS server Configuring Windows 98 ME Networking From your Windows desktop right click on the Network Neighbourhood icon Select Properties Network Neighborhood From the Configuration tab select TCP IP gt if multiple instances of TCP IP are shown select the one that refers to the model of your Ethernet Network Card that is connected to the X Modem Configuration Identification Access Control
18. s charged at local rate 01865 761114 calls charged at operators standard national tarrif Technical support is available Jam 6pm weekdays
19. sers of ADSL outside the UK or lines not provided by BT may have to change some settings here nn ae a H ini nn 2 Pr Zn er lt 5 SSS SS a ee a a p ee Se Ia See Sa a Se Zn eg BE er m p 2 m u FE me u _ n ee Advanced Configuration Options Account Details _ ei LAN Configuration ADSL Line Status i Digcenesties Dynamic DNS Update Firmware SAVE Any modifications made in the advanced options will require saving before changes take effect To save any changes click on the save button The Advanced screen can be returned to at any time by clicking the advanced button WAN Configuration WAN Settings PI vcI ENCAPSULATION 0 36 PPPoA YC Mux v PPP Bridge Disabled Disconnect Timeout 0 seconds MRU 1500 MTU 1458 MSS 1398 Authentication Auto Y Automatic Reconnect VPI VCI The VPI VCI uniquely specifies a path to a remote site and is placed in the ATM cell header that is used to route each cell through the network The default values VPI 0 VCl 38 are suitable for all BT Wholesale lines if your telecoms provider is not BT your ISP should supply these values Note Karoo Kingston Communications users should use VPI 1 VCI 50 Encapsulation Determines the method used to communicate with th
20. tallation process quick and easy the X Modem comes pre configured for use on a standard BT phone line in the UK If your phone line is not provided by BT some advanced settings may need to be adjusted HELE Th ka Hoger Firmware Version CX 2 0 0 Ce L ce ee r 4 a adsl nation Se Advanced Modem configuration console Use the buttons on the left hand side to access configuration options Click on Account Details to perform a quick installation Click the Account Details button on the welcome to X Modem screen bikke TiL E Foder 2 lt Tan Please enter your User Name and Password as provided by the broadband service provider Enter your account details as provided by your Internet Service Provider and click save and then submit The X Modem will now reboot After rebooting is complete you will automatically be connected to the internet Testing The Connection When the modem has been configured with the ISP account details and rebooting has completed the connection can be tested Note After reboot it may take up to 2 minutes for the modem to negotiate a connection to the ISP depending on the quality of the phone line To test the connection click the Diagnostics button after a short pause test results will begin to appear Diagnostic Test Test Complete Testing Ethernet LAN connection PASS HELP Testing ADSL Synchronization PASS HELP Test ATM OAM Segment Loop Back PASS
21. unted in a location exposed to direct sunlight or excessive heat radiation eEnsure the modem is not subjected to water or condensation Cleaning Unplug the modem from the mains outlet and wipe with a damp cloth Do not use chemical cleaning products or solvents as it may damage the surface of the modem Water and moisture Do not use this product near water Overloading Do not overload mains outlets and extensions as it can result in fire or electric shock What s in the Box The following items are supplied with your X Modem X Modem M3 RJ45 Cat 5e Ethernet cable UK Power Supply Unit RJ11 RJ11 Cable often referred to as the telephone cable Quick Start Guide CD ROM containing this Manual X Modem and LivelP 2 Technology The X modem s built in Ethernet connectivity eliminates the need for specialist drivers allowing the modem to be connected to an Ethernet equipped computer for instant use The X Modem works on any ADSL service that uses PPPoA or PPPoE that provides a single static or dynamic IP address In the default configuration the X Modem employs advanced LivelP 2 technology that provides the single public IP address issued by the ISP to your computer This makes the X Modem the perfect solution for people who wish to maintain a publicly available live connection to the internet LivelP technology makes the X Modem an ideal companion to Wireless Broadband Routers and Firewall Appliances equipped with Et
22. use amp in the password Admin Password Retype Password Password Protection Access to the X Modem web administration interface is protected by a password To prevent unauthorized access the default password should be changed to a password of your choice Note For the strongest security use a combination of letters and numbers in the new password Update Firmware Firmware Update 2 0 0 IMPORTANT Only perform a firmware update if absoloultly necessary Start Update Click Start Update to start a Firmware Update The Modem will enter firmware update mode Internet connectivity will be disabled After Start Update is selected it willtake a few seconds before you can select the file to be installed You MUST either select a vaid file or cancel the update procedure Firmware Updates ADSL Nation may make firmware updates available to download from our web site Download the update BEFORE proceeding with update Detailed instructions are provided with firmware updates Click Start Update to begin update procedure The modem will switch to firmware update mode Firmware Update 2 0 0 Select File to be installed or click Cancel Update to cancel the update process Internet connectivity will not be restored until update is completed or cancelled Note When the modem is in update mode the internet connection is terminated If the update button has been clicked in error the firmw
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