USER GUIDE - Mitel Edocs
Contents
1. e Press a free unlit Orbit feature key See Feature Key for instructions on programming a feature key Once a call is parked you can press the same Orbit to initiate a page To retrieve a call parked using an Orbit feature key e Press the flashing Orbit feature key Call Pickup To answer a call that is ringing at another station in your Pickup Group 1 Lift the handset 2 Press the Pickup feature key To answer a call that is ringing at a station not in your Pickup Group 1 Lift the handset 2 Dial 09 3 Dial the number of the ringing station 26 Call Park Destination Phone Call Park Destination Phone allows you to park an answered call on another phone If a parked call is not retrieved after a specified length of time a reminder occurs To park an active call on another phone 1 Press TRANS CONF to get dial tone 2 Dial 62 and then dial the extension of the destination phone If the call is parked successfully dial tone busy tone or a page occurs If the call is not parked reorder tone occurs To retrieve a call parked on another phone e Do one of the following a Press the flashing Call Park feature key Dial 22 Campon To campon to a busy station e Press the I Will Wait softkey To retrieve a call when you hear Campon tone 1 Press the Call Waiting softkey 2 Press the Trade Calls softkey Do Not Disturb To activate or deactivate Do Not Disturb e Press2. See your system administrator for computer telephony features that may be available to you if your telephone has been connected in this way IMPORTANT NOTE FOR HEADSET USERS Headsets with a feature control switch that are approved for use with the SUPERSET 4150 must be installed in the dedicated headset jack the jack nearest the front of the phone Installation will disable your handset microphone Disconnecting the headset at the jack or at the quick disconnect plug restores handset operation Telephone status indicators When line is the indicator is Idle Off Busy On Ringing Flashing slowly On hold at your phone Flashing rapidly On hold at another phone Flashing slow on fast off TIPS FOR YOUR COMFORT AND SAFETY Don t cradle the handset Prolonged use of the handset can lead to neck shoulder or back discomfort especially if you cradle the handset between your ear and shoulder If you use your phone a lot you may find it more comfortable to use a headset See the section on headset usage elsewhere in this guide for more information Protect your hearing Your phone has a control for adjusting the volume of the handset receiver or headset Because continuous exposure to loud sounds can contribute to hearing loss keep the volume at a moderate level Adjusting the viewing angle The stand built into your phone tilts to give you a better view of the keys and display 1 Press the tilt release paddle on the telepho
3. Press the Direct Page softkey 4 Press the Disallow softkey if you do not want to receive Direct Pages OR Press the Allow softkey if you want to receive Direct Pages 29 Paging All Set To page all telephones simultaneously through their speakers 1 Lift the handset 2 Press the Direct Page feature key 3 Press 4 Page the called party To answer an All Set Page 1 Lift the handset 2 Dial 49 Paging Group To page all telephones in a paging group simultaneously through their speakers 1 Lift the handset 2 Press the Direct Page feature key 3 Press 4 Page the called parties To respond to a Group Page 1 Lift the handset 2 Dial 49 Direct Station Select Busy Lamp Field DSS BLF Your phone may have keys programmed to place calls to other extensions and to show the status idle busy or DND of those extensions To call the DSS BLF extension e Press the DSS BLF key To transfer a call to DSS BLF extension without Secretarial option 1 Press the DSS BLF key 2 Press the Release key To transfer a call to a station with Secretarial option e Press the DSS BLF key 30 DSS BLF Call Pickup Your phone may have keys programmed to show the status idle busy ringing call on hold of another destination and to retrieve calls ringing or on hold at the destination To retrieve a call ringing at the DSS BLF destination e Press the slowly flashing DSS BLF key To ret
4. To request a Callback when you reach a busy or unanswered telephone e Press the Call Me Back feature key To answer a Callback e Lift the handset To view and or cancel outstanding Callbacks Press SUPERKEY Press the More softkey until the Callbacks softkey appears Press the Callbacks softkey Press the Next and Previous softkeys if required Do one of the following a TO cancel a callback press the Cancel softkey To call the number shown press the Call Again softkey gee alr 3235 Call Park To park a call that is on your prime line Line 1 key e Press the Call Park feature key OR Press TRANS CONF and then dial 33 The call is parked and you receive dial tone on your prime line To retrieve a parked call from your phone while your phone is idle or while you are off hook and hearing dial tone e Press the Call Park feature key OR Dial 22 To retrieve a parked call while you are on a call on your prime line e Press the Call Park feature key OR Press TRANS CONF and then dial 22 You are connected to the parked call and the caller that was on your prime line is parked To retrieve a parked call from another phone 1 Lift the handset 2 Dial 23 3 Dial the prime line number extension number of the phone that parked the call Note If the phone has both a parked call and a call on hold dialing the Remote Hold Retrieve access code will retrieve the parked call 24 Call Park Syste
5. and the PA press Park amp Page Sets OR Press TRANS CONF dial 63 and dial To page all phones in a group and the PA press Park amp Page Grp OR Press TRANS CONF dial 63 and press To page an extension number press Park amp Page and dial the extension OR Press TRANS CONF dial 63 and dial the extension To page all phones in a specified group and the PA press Park amp Page and dial the two digit Page Group Number OR Press TRANS CONF dial 63 and dial the two digit Page Group Number then To park a call in orbit and perform a PA Page to any or all nine Paging Zones press Park amp PA Page and dial the Paging Zone number 0 for all zones 1 9 for a specific zone OR Press TRANS CONF dial 64 and dial the Paging Zone number 0 for all zones 1 9 for a specific zone To Park and Page call using speed call keys press TRANS CONF to get dial tone before pressing a speed call key programmed with the Park and Page access codes plus the digits for the required paging option for example an extension number to page a single phone or to page all phones plus PA paging 38 Record a Call This feature uses your voice mail system to record your telephone conversations Note You may be required by law to inform the other party that you are recording the conversation For specific instructions consult your system administrator To start recording while on a 2 party call e Press the Recor
6. such as PC fans etc You should face your telephone when you speak and you should be no more than four to six feet away Take care not to block the microphone with papers or other objects Position the telephone so that you are facing a sound absorbing surface such as an upholstered chair or soft wall panels as you speak 10 To use Handsfree Operation to make calls 1 If you want to use a Non Prime Line press a Line Appearance key 2 Dial the number 3 Communicate by using the speaker and the microphone To use Handsfree Operation to answer calls 1 Press the flashing line key 2 Communicate by using the speaker and the microphone To hang up while using Handsfree Operation e Press SPEAKER To temporarily disable the microphone during a Handsfree conversation e Press MICROPHONE the microphone LED turns off To re enable the microphone and return to the conversation e Press MICROPHONE the microphone LED turns on To disable Handsfree Operation e Lift the handset To return to Handsfree Operation 1 Press SPEAKER 2 Hang up 11 Group Listen To allow others in the room to listen to the far end of a handset call e Press the Group Listen feature key To return to a private two way handset call from Group Listen e Press the Group Listen feature key To allow others in the room to join a telephone conversation e Press SPEAKER To return to a private two way handset call from Speaker
7. Busy No Answer or Always softkey Press either the Internal or External softkey Dial the destination number 7 Do one of the following To save and turn forwarding on press the Save On softkey TO Save and leave forwarding off press the Save Off softkey D V To turn Call Forward on and off once it has been programmed e Do one of the following To turn forwarding on press the Turn Fwd On softkey TO turn forwarding off press the Turn Fwd Off softkey 15 Call Forward Enhanced Call Forward lets you redirect incoming calls to an alternate number Busy Internal and External redirects your calls when your telephone is busy No Answer Internal and External redirects your calls after several rings if you don t answer Busy No Answer Internal and External redirects your calls when your telephone is busy or if you don t answer Always redirects all incoming calls regardless of the state of your telephone Note For information about using the To Me softkey see Call Forward I m Here To program Call Forward 1 Press SUPERKEY 2 Press the More softkey until the Forwarding softkey appears 3 Press the Forwarding softkey 4 Press the softkey that corresponds to the type of call forwarding you want to program Press either the Internal or External softkey Dial the destination number The Current No softkey restores the previously programmed destination if available The Delete softkey if available
8. Conf to form a three party conference with the user and the other party OR Press Exit to end the monitoring session NOTE If you wish to continue monitoring after exiting the conference you must set up the monitor again Door Opener Door Opener allows you to operate a third party door opener For example when someone requires entry into a third party building a designated extension or extensions rings and on answering the extension user can press a feature key or dial a feature access code to open the door To use Door Opener e Press Door Opener or press 66 485 Night Day Service Switching Office telephone systems are often placed into Night Service after regular hours Calls then ring alternate answer points either designated extensions or a night bell Extension users can dial the Trunk Answer From Any Station TAFAS code to answer calls ringing the night bell If permitted by system programming you can put the system into Day service or one of two night service modes Night1 or Night2 To switch between Night and Day Service e Press the NIGHT DAY feature key See Feature Key for instructions on programming a feature key In Night1 service the light in the NIGHT DAY feature key flashes slowly In Night2 service it flashes rapidly In Day service the light is is off 44
9. Conference Salina rn A A AEN 14 SWAD Si E AG A A 14 CallROFWAard Suera arar lira laa dio daa naaa am 15 Call Forward CERNANCEO ecyrranarra telde dani ido RE ERNEA NATENANE ans 15 Call Forward No Internal External Split cccccccssesssesseeeeeeeeeeeeseseetsaeeas 16 Call Forward No Internal External Split Enhanced 0oococcccccconnconncanncnnnos 17 Call Forward ITA a AR AAA 18 Call Forward FOCO imc e A E a Ri A AA RE ia 19 CalliForward TOGO Eurasia 20 Messaging AGVISOIY id A A AA AA 21 Messaging Callbacits aida al 22 USING ADVANCED FEATURES cios 23 Account CODES nai A AS A viv AAAA IA AA 23 Calla Ss AS AA AS ERA AAA IA MAA A AN 23 Call Park hiatoaren oe as 24 Call Park SSA O E A A AA 25 Call Park Specific Orbit errire rre eA E Aa a TA sweet EA EA 26 Call PICKU Dain rai lie da A a ARA Aaa EAEan E EA AA winnings ae 26 Call Park Destination PhOne ccccccccccesseeseesseescetseeseeeeaeeeseeneseneesaeeeanens 27 CAMPO Minia eanna Anea las a aia 27 Do Not DIS tU Drain O a ad Dinos 27 Override CIMtUdS AR AAA ATAR 27 Paga PA A ci 28 Paging Directas iui ater scene aaa cai dee ener TE EE 29 Paging ASE si A Ra 30 Paging Group ta oi 30 Direct Station Select Busy Lamp Field DSS BLP ccccccceeeeeeeeneeeeeenaaeeaes 30 DSS BEE CallPIe KD eovesseevestannaathesbsuccgudor es auaducs Mas CEE BONON EADE TENEAN TENANE RE 31 Direct Page BLE listos ladies suanniuametidea saree 31 DSS BLF DirectPage CalliPICKU Dd
10. MITEL NETWORKS Superset 4150 USER GUIDE 9 MITEL it s about YOU Contents ABOUT YOUR PHON E ooo eee eee ee 1 TIPS FOR YOUR COMFORT AND SAFETY ccccecccssseeeeeesseeeeseeeneeeeseeneeessaeenes 2 Don Cora dle the Nain Seth wcrc indi 2 Protect VOUF NGANNG ss eiesiessrsesme a eeni A aE n aai 2 Adjusting the viewing Ali dd 2 CHANGING HandSetSisses earnan anaE EEEE EATE TERR EE PANES ANNANS an a 3 CUSTOMIZING YOUR PHONE ccccccssseeeeecensseeeeseeeneeeeeeeenseeeeseeuesseeseoeenseesseneneeessoaes 4 Ringer Control a ti A A AAA AN 4 Handset Receiver Volume COntrol ccccccsccesseeeeeeeeeeseeseeeseeeaeeeeeseaseeasteaenas 4 Speaker Vol me Controla a o oia 4 Display Contrast Control AS 4 Feature KEYS iii A a 5 Aguada CANE red tie di ciao 5 Glean MOUS a A AA AO cia 5 MAKING AND ANSWERING CALLS occoococcccconccnnononanonnonnnnannnonnnnannnonnnnannnrrrnnannnerrnnananes 6 Make a Call PBX iion oe ea O a a a aaa 6 Make an External Calles KIS r meann ina ana e NADA ER dean aan 6 Make an Intercom Call TS wrsassasantevesiieravndsadienaasariawnaluratasddveanauavarseaaeaid 6 Answer Elli dain iausunas as ga dant dieu AOL Chanda menadione ae 7 PCCM ine r A A A E Ea a eN 7 Speed Call REVS ai E A did 8 Speed Call Persona AA Ai 9 Handsfree ODE AAA Aa 10 POU PUSO ce iaa 12 AUTO ANOS Wei SAA E 12 CAEL HANDLING coco cit o ol bo 13 Hold A A A 13 Hold and Page adso e olas 13 VNS ari ASAS AA ASAS 14 CONTENT A aa ONET 14
11. Msg softkey until the desired message appears 4 Press the Turn Msg On softkey To turn Messaging Advisory off 1 Press the Messaging softkey 2 Press the Advisory softkey 3 Press the Turn Msg Off softkey 21 Messaging Callback To leave a Callback Message on a telephone when you hear busy or ringback tone e Press Leave A Msg To respond to a Message Waiting condition on your telephone 1 Lift the handset 2 Press Messaging A call is placed to the message sender voice mail system or extension user that left the oldest message To read messages before responding 1 Press SUPERKEY 2 Press the Messaging softkey 3 Press the Read Msg softkey 4 Do one of the following To call the message sender press the Call softkey if available To delete the message press the Erase Msg softkey To view the next message press the Next Msg softkey To view or cancel messages you have sent 1 Press the Messaging softkey 2 Press SUPERKEY 3 Press the Msgs I Sent softkey 4 Do one of the following To call the message sender press the Call Again softkey if available a To cancel the message press the Erase Msg softkey To view the next message press the Next Msg softkey To exit press SUPERKEY 22 USING ADVANCED FEATURES Account Codes To enter an Account Code during a call 1 Press Account Code 2 Dial the account Code digits 3 Press the Save softkey Callback
12. NE to hang up press SPEAKER 34 Headset Operation Headset with Feature Control Switch IMPORTANT NOTE Headsets with a feature control switch that are approved for use with the SUPERSET 4150 must be installed in the dedicated headset jack the jack nearest the front of the phone Installation will disable your handset microphone Disconnecting the headset at the jack or at the quick disconnect plug restores handset operation If handset operation is required for an extended period of time you should press the Headset feature key to return the telephone to handset mode To answer a call e Press the flashing Line Appearance key OR Quickly press and release the headset s feature control switch OR Lift the handset see Note 1 To mute the headset microphone e Press and hold the headset s feature control switch To hang up e Press the Hang up softkey OR Quickly press and release the headset s feature control switch 35 To switch between headset and handset operation while in a call see Note 2 e Press the Handset Mute key You can talk using the headset when the Handset Mute key is lit and with the handset when the key is not lit Notes 1 Lifting the handset on some SUPERSET 4150 phones while it is in headset mode also answers the call 2 This feature is available on some versions of the SUPERSET 4150 phone only 3 Disconnecting the headset at the jack or at the quick disconnect plug while in
13. NS CONF 2 Dial the number of the next party 3 Wait for an answer 4 Press Conference Ra To leave a Conference e Hang up Conference Split To Split a Conference and speak privately with the original party e Press the Split softkey Add Held To move a call on Hold to another line appearance 1 Press the available line key 2 Press the Add held softkey 3 Press the flashing line key To add a call on Hold to an existing conversation or conference 1 Press the Addheld softkey 2 Press the flashing line key 14 Swap To call another party when you are in an established two party call 1 Press TRANS CONF 2 Dial the number To alternate between the two parties e Press the Trade Calls softkey Call Forward Call Forward lets you redirect incoming calls to an alternate number Busy Internal and External redirects your calls when your telephone is busy No Answer Internal and External redirects your calls after several rings if you don t answer Busy No Answer Internal and External redirects your calls when your telephone is busy or if you don t answer Always redirects all incoming calls regardless of the state of your telephone Note For information about using the To Me softkey see Call Forward I m Here To program Call Forward 1 Press SUPERKEY 2 Press the More softkey until the Forwarding softkey appears 3 Press the Forwarding softkey 4 Press either the Busy No Answer
14. a call puts your phone in speakerphone mode You can hear the other party but they cannot hear you To talk to the other party press MICROPHONE to hang up press SPEAKER Music To turn Music on and off when the phone is idle e Do one of the following To turn the music on press the Music On softkey To turn the music off press the Music Off softkey Calculator To use the Calculator 1 Press SUPERKEY 2 Press the More softkey 3 Press the Calculator softkey 4 Use the telephone keypad as the numeric keypad The key is used as a decimal point key The following operations as well as the Clear Entry Clear CE CLR and another decimal point are presented as softkeys x 5 Press SUPERKEY to exit 36 Park and Page With Park and Page you can park a call and initiate a page all in one step Park and Page options include e Park and Page Set After a call is parked the system performs an all set page e Park and Page Group After a call is parked the system pages your Paging Group e Park and Page After a call is parked you must enter the extension or Page Group number Park and PA Page After a call is parked the you must enter a Paging Zone number 0 9 See Programming a Feature Key for information on assigning this feature to a Personal Key 2373 To park a call and page a call 1 Answer or make a call 2 Perform one of the following Note To page all phones
15. appears Press the Forwarding softkey Press the Change softkey Press either the Busy No Answer Busy No Answer or Always softkey Dial the destination number 7 To save and turn forwarding on press the Save On softkey WU AUN Re mn To turn Call Forward on and off once it has been programmed e Do one of the following a To turn forwarding on press the Turn Fwd On softkey a To turn forwarding off press the Turn Fwd Off softkey 17 Call Forward No Internal External Split Enhanced Call Forward lets you redirect incoming calls to an alternate number Busy redirects your calls when your telephone is busy No Answer redirects your calls after several rings if you don t answer Busy No Answer redirects your calls when your telephone is busy of if you don t answer Always redirects all incoming calls regardless of the state of your telephone Note For information about using the To Me softkey see Call Forward I m Here To program Call Forward 1 Press SUPERKEY 2 Press the More softkey until the Forwarding softkey appears 3 Press the Forwarding softkey 4 Press the Change softkey Press the softkey that corresponds to the type of call forwarding you want to program 5 Dial the destination number The Current No softkey restores the previously programmed destination if available The Delete softkey if available turns off the forwarding and deletes the destination 6 To save and turn f
16. d Call key See Feature Keys elsewhere in this guide for instructions on programming a Record Call key to your phone Note Your system may be programmed to automatically begin recording external calls when you or the other answers To pause recording e Press the Pause softkey To resume recording after pausing e Press the Resume softkey To stop a recording without saving it e Press the Stop amp Erase softkey To stop and save a recording e Press the Stop amp Save softkey Putting the call on hold saves the recording taking the call off hold starts a new recording Depending on system programming hanging up or pressing TRANS CONF or a DSS key may also save the recording To listen to a recording 1 Lift the handset 2 Press the Record Call key A call is place to your voice mail system 3 Follow the prompts to retrieve the recording 39 Call Logging Call Logging keeps track of the names if available and telephone numbers of all your incoming calls or only those you missed To 1 2 3 4 To Ra To program your phone to log your incoming calls Press SUPERKEY Press the Call Logging softkey Press the Missed Calls or All Calls softkey Press the Internal softkey to log calls from other extensions only External to log outside calls only or Both to log internal and external calls turn off call logging Press SUPERKEY Press the Call Logging softkey Press the Turn O
17. e Press MICROPHONE Auto Answer To enable or disable Auto Answer e Press the Auto Answer feature key To answer a call when you hear ringback e Communicate by using the speaker and the microphone To terminate a call e Press CANCEL OR Wait for the caller to hang up 12 CALL HANDLING Hold To place a call on Hold e Press HOLD To retrieve a call from Hold 1 Lift the handset 2 Press the flashing line key To retrieve a call from Hold at another station 1 Press the flashing line key OR 2 Dial 23 and the number of the station that placed the call on Hold Hold and Page The Hold and Page feature allows you to put a call on hold and page without having to use a feature key or code You can also page after parking a call see Call Park Specific Orbit To place a call on hold and page 1 Press the red HOLD key twice 2 Make the page To place a call on hold and not page 1 Press the red HOLD key 2 Press any key except for the red HOLD key The call is on hold 135 Transfer To Transfer an active call 1 Press TRANS CONF 2 Dial the number of the third party 3 Do one of the following TO complete the Transfer hang up TO announce the Transfer wait for an answer consult and hang up To cancel the Transfer press CANCEL Conference To form a Conference when a two party call is already in place or to add another party to an existing Conference Press TRA
18. e following TO change the time enter the new time press the PM softkey if required press the Daily or Once softkey depending on whether you want the reminder to repeat daily and then press the Save softkey Use the Same Time softkey when you only want to change from Daily to Once or vice versa To cancel the Reminder press the Cancel softkey TO exit without canceling the Reminder press SUPERKEY To acknowledge a Reminder when your phone rings once Press the Acknowledge softkey 835 Handset Mute To mute your handset s microphone during a call e Press the Handset Mute feature key To restore handset microphone operation e Press the Handset Mute feature key again Headset Operation To use a headset with your phone ensure that the headset is connected to the dedicated jack on the bottom of the phone To answer a call when Auto Answer is disabled e Press the flashing line key To switch between headset and handset operation while in a call see Note 2 e Press the Handset Mute key To hang up e Press CANCEL or the Hang up softkey Notes 1 Lifting the handset on some SUPERSET 4150 phones while it is in headset mode also answers the call 2 This feature is available on some versions of the SUPERSET 4150 phone only 3 Disconnecting the headset while in a call puts your phone in speakerphone mode You can hear the other party but they cannot hear you To talk to the other party press MICROPHO
19. ed Call key store a Speed Call number Press SUPERKEY Press the More softkey until the Feature Key softkey appears Press the Feature Key softkey Press a personal key that isn t a line key Press the Change softkey Press the Speed Call softkey Do one of the following To store a new number enter 9 or other digit s used to access an outside line if required followed by enter the telephone number Press the Insert Pause softkey between digits to create a one second pause during dialing press the Insert Pause softkey more than once to lengthen the pause a To enter the last number dialed press the Redial softkey If you want the number of be private press the Make Private softkey Press the Save softkey Press SUPERKEY Speed Call Personal To dial a stored personal Speed Call number 1 Lift the handset 2 Dial 52 3 Enter an index number between 1 and 5 To store a personal Speed Call number 1 Lift the handset 2 Dial 51 3 Enter an index number between 1 and 5 4 Enter 9 or other digit s used to access an outside line if required followed by enter the telephone number Press the Insert Pause softkey between digits to create a one second pause during dialing press Insert Pause softkey more than once to lengthen the pause 5 Hang up Handsfree Operation Your telephone is capable of both half duplex and full duplex handsfree operation Both modes of operation allow you to conduct conver
20. eminder softkey Enter the time Press either the AM or PM softkey Press the Save softkey To view change and or cancel a pending Reminder 1 Press SUPERKEY 2 Press the Reminder softkey until Timed Reminder appears 3 Do one of the following To change the Reminder enter the new time and press the Save softkey TO cancel the Reminder press the Cancel softkey TO exit without canceling the Reminder press SUPERKEY To acknowledge a Reminder when your phone rings once e Press the Acknowledge softkey 372z Reminder Multiple Note The Reminder feature will not operate if Auto Answer is enabled on your phone To set multiple reminders up to three timers 1 Press SUPERKEY 2 Press the Reminder softkey 3 Enter the time in 12 hour format 4 Press the PM softkey if required 5 Press the Daily or Once softkey depending on whether or not you want the Reminder to repeat daily 6 Press the Save softkey 7 Repeat the first two steps and then press the Timer 2 softkey 8 Program Timer 2 in the same manner as Timer 1 9 Repeat the procedure for Timer 3 To view change and or cancel a pending Reminder 1 Press SUPERKEY 2 Press the Reminder softkey to display Timer 1 To display the other timers press the Timer 2 or Timer 3 softkeys DAILY AUTO appears if the reminder repeats daily ONCE AUTO if it occurs one time only 3 Press the Timer 2 or Timer 3 softkey to display the other reminders 4 Do one of th
21. ff softkey display the call log Press the Callers softkey to display the number of new calls and old calls Press the New Calls or Old Calls softkey to display call details If more than one call is logged use the Next and Previous softkeys to display the others return a call in the call log Display the call you want to return Do one of the following If the call is internal press the Call softkey If the call is external dial 9 and then press the Call softkey a If the call is long distance dial 91 and then press Call softkey You can dial up to three digits before pressing Call delete calls from the call log Display the call you want to delete Press the Delete softkey to delete the displayed call only or the Delete All softkey to delete all other New or Old calls Press Confirm to validate your request 40 Phonebook To access the Phonebook 1 Press the Phonebook softkey or dial 65 2 Using the keypad enter the name or extension of the person you wish to call Note Only extensions that have a voice mailbox can be dialed using Phonebook 41 Call Monitoring This feature allows you to monitor another extension user s phone conversation either with or without the user s knowledge If your system is programmed to notify users that they are being monitored they hear a beep when monitoring begins Users that have a display telephone also see your name and extension number in the d
22. ind ARE aaa Ae 31 AUTO Latch Microphone suero lacio ENEE EEEE EE AURA ACA A 32 es AAA A A O 32 Reminder Multiple LA lewd A AAA AA 33 Handset Mute cascade ic E A AEEA ca 34 Headset Operas ran aa EE AE E AAA EEA SERE EE 34 Headset Operation Headset with Feature Control Switch cccceeeeeeeees 35 INT UG ia stein vivian or 36 Calculatoren aE a aa 36 Park AMIA ei A A AAA RA ASA AAA 37 Record A Clint AA A IAEA AREA ARAS AA ta 39 Call LOJgiINg A ai 40 Phonebook ia a ion 41 1M tel ajicela ae Berar ere ner PETER A RE 42 DOOr OPE uni e a sd cae ATTER 43 Night Day Service Switch ase A a a A AA 44 ABOUT YOUR PHONE The SUPERSET 4150 has ten fixed function keys HOLD SUPERKEY SPEAKER MICROPHONE a and Y and 14 personal keys with built in status indicators The personal key on the bottom right is always your Prime Line the remaining personal keys can be programmed as e Feature keys for example Swap You can program feature keys from your phone Your administrator can also program feature keys e Speed Call keys You can program speed call keys from your phone e Line Appearances Only the administrator can program line appearances Your telephone also features for feature access an alphanumeric liquid crystal display LCD with contrast control Handsfree operation and a large Message Indicator Note When using the SUPERKEY press Backup softkey to back up one menu level Your SUPERSET 4150 may be connected to a PC
23. isplay for the duration of the call When monitoring a call you can listen to the conversation but you can t speak to either party and they can t hear you However you can join the conversation by forming a three party conference A few conditions The system may be programmed to disallow monitoring of any or all extensions A user can only be monitored from one extension at a time If you try to monitor someone who is already being monitored you receive busy tone and BUSY appears in your display If the user puts the caller on hold transfers the call or ends the call you are disconnected and your monitoring session ends Note that the system can be programmed to allow monitoring to continue while the call is on hold While you are monitoring you can t make or receive calls Anyone who calls your telephone while you are monitoring receives busy tone The caller can leave a callback but is unable to camp on or override your monitoring session If you want to place an outgoing call you must first cancel your monitoring session 42 To monitor a a call 1 Lift the handset 2 Dial 45 followed by the number of the extension you wish to monitor If the user is on a call INTRUDING followed by the user s extension number appears in your telephone display If the user is not on the phone you hear busy tone and the user s extension number followed by the words IS IDLE are shown in your telephone display 3 Press Trans
24. m This feature allows you to park a call from any line on your telephone not just the prime line The number of calls you can park is limited only by the number available system park orbits To park a call in system orbit 1 Press the lit System Park feature key 2 Do either of the following Hang up a Press the New Call softkey to get dial tone Press a line key to answer a call retrieve a call or hold or get dial tone To return to the caller if all the system orbits are busy e Press the Back To Held softkey or CANCEL to return to the caller To retrieve a call parked on a system orbit from any extension e While listening to dial tone dial 57 followed by the park orbit number To re park a call in a system orbit e Press the Park Again softkey The Park Again softkey only appears immediately after answering the call 25 Call Park Specific Orbit This feature allows you to park a call in a specific orbit by entering a two digit orbit number or by pressing a feature key assigned to a specific orbit number To park a call in a specific orbit 1 Press the System Park feature key 2 Enter a two digit Orbit Number 01 25 If the selected orbit already has a parked call press CANCEL and then enter another orbit number To retrieve a call parked in a specific orbit e While listening to dial tone dial 57 followed by the park orbit number To park a call in a specific orbit using an Orbit feature key
25. ne base 2 Tilt your telephone to the desired angle 3 Release the tilt release paddle ES0023 DISPLAY AND SOFTKEYS MESSAGE INDICATOR Superset 4150 Hola 00000000 00000000 PERSONAL KEYS ES0017 Changing Handsets Your SUPERSET 4150 telephone is compatible with several specialty handsets To remove the handset shipped with your phone from the handset cord 1 2 Bend a paper clip to produce approximately 4 cm 1 5 in of straight wire On the handset locate the plastic groove leading into the handset jack The groove is on the side of the jack that is closest to the handset microphone Slide the end of the wire into the handset jack along the groove until it stops underneath the handset cord clip While gently pulling on the handset cord use the wire to pry the clip upward The cord will separate from the handset Store the original handset in a safe place CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the phone is ringing e Press 4 or Y To adjust the Ringer Pitch while the phone is idle Press SUPERKEY Press the More softkey until the Ring Adjust softkey appears Press the Ring Adjust softkey Press the Ringer Pitch softkey Press 4 or Y Press SUPERKEY AS Handset Receiver Volume Control To adjust the Handset Receiver Volume when you are using the handset e Press 4 or Y Speaker Volume Control To adjust the Speaker Volume duri
26. ng a Handsfree conversation e Press 4 or w Display Contrast Control To adjust the Display Contrast while your phone is idle e Press 4 or w Feature Keys To display information about a key 1 Press SUPERKEY 2 Press the More softkey until the Display Keys softkey appears 3 Press the Display Keys softkey 4 Press a personal key 5 Press SUPERKEY To re program a personal key Press SUPERKEY Press the More softkey until the Feature Key softkey appears Press the Feature Key softkey Press a personal key that isn t a line key Do one of the following To change the key press the Change softkey and select a new key type To clear the key press the Clear softkey 6 Press SUPERKEY RAN Language Change To change the display language 1 Press SUPERKEY 2 Press the More softkey until the Language softkey appears 3 Press the Language softkey 4 Press the softkey for the desired language Clean Mode To disable the touch sensitive display so that it can be cleaned use a dry tissue Press SUPERKEY Press the More softkey until the Clean LCD softkey appears Press the Clean LCD softkey Clean the surface of the display Press SUPERKEY E E MAKING AND ANSWERING CALLS If your telephone system operates as a PBX the Prime Line can be used for both incoming and outgoing calls Outgoing calls require dialing a line access code usually 9 followed by the telephone number In a key tele
27. orwarding on press the Save On softkey To turn all types of Call Forward on and off once programmed if available 1 Press the Forwarding softkey 2 Press the Turn FWD On or Turn FWD Off softkey To turn individual types of Call Forward on and off once programmed if available 1 Press the Forwarding softkey 2 Press the Next or Previous softkey until the type of Call Forward you want to turn on or off appears 3 Press the Turn FWD On or Turn FWD Off key softkey 4 Continue turning other types of Call Forward on or off or press SUPERKEY to leave programming mode 18 Call Forward I m Here To forward calls from a remote station to your current location Press SUPERKEY Press the More softkey until the Forwarding softkey appears Press the Forwarding softkey Press the To Me softkey Dial the extension of the remote station Press the Save On softkey OP PEO ae To cancel Call Forward I m Here from the station that set the remote forwarding 1 Lift the handset 2 Dial 07 3 Dial the extension of the remote station 4 Hang up To cancel Call Forward I m Here from the station that was forwarded 1 Press SUPERKEY 2 Press the More softkey until the Forwarding softkey appears 3 Press the Forwarding softkey 4 If Int Always appears in the upper left corner of the display do the following Press the Always softkey Press the Internal softkey Press the Delete softkey Press the Alwa
28. phone system KTS the Prime Line is used for internal Intercom calls only Outgoing calls require the use of Line keys Make a Call PBX 1 Lift the handset 2 Dial the extension number or a line access code usually 9 and the telephone number for an outside call OR Press a Speed Call key OR Press the Redial softkey Make an External Call KTS 1 Lift the handset 2 Press a Line key 3 Dial the telephone number OR Press a Speed Call key OR Press REDIAL Make an Intercom Call KTS An Intercom call is a call between two extensions which either pages or rings the called extension To switch between a ringing intercom call to a paged intercom call 1 Make a call 2 Do one of the following while listening to ringback tone a Press the Direct Page feature key a Dial 48 Answer a Call e Lift the handset OR Press the flashing Line Appearance key and lift the handset Note The Auto Latch Microphone feature described elsewhere in this guide allows you to answer and respond to internal calls handsfree Redial To redial the last number that you manually dialed 1 Lift the handset 2 Press REDIAL Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits during a call press a Speed Call Key during a call to send a multi digit password for instance To 1 2 To a E p dial a stored Speed Call number Lift the handset Press a Spe
29. rieve a call on hold at the DSS BLF destination e Press the rapidly flashing DSS BLF key Direct Page BLF Your phone may have keys programmed to show the busy idle status of another extension and to page the extension To page a DP BLF extension e Press the DP BLF key You can page when the DP BLF extension is idle key dark or busy key steadily lit DSS BLF Direct Page Call Pickup Your phone may have keys that show the status idle busy ringing or call on hold of another extension Depending on the programming of the key pressing it will either call the extension if it is idle or retrieve a call ringing or on hold at the extension or page the extension To pick up a call ringing at the DSS BLF extension e Press the slowly flashing DSS BLF key To retrieve a call on hold at the DSS BLF extension e Press the rapidly flashing DSS BLF key To page a DSS BLF extension e Press the dark or steadily lit DSS BLF key 3 le Auto Latch Microphone To set the handsfree microphone to automatically turn on or off when receiving a page or Intercom call 1 Press SUPERKEY 2 Press More until Auto Latch Mic appears 3 Press Auto Latch Mic 4 Press TurnOn or TurnOff The MICROPHONE key flashes to indicate that the Auto Latch Microphone feature is in use Reminder Note The Reminder feature will not operate if Auto Answer is enabled on your phone To program a Reminder 1 Press SUPERKEY 2 Press the R
30. sations without the use of a handset or headset Full duplex operation allows you and another user with full duplex capability to converse without overriding each other s voices The other user may be using a handset a headset or they may be in speakerphone mode Full duplex operation requires that your telephone be connected to an external power adapter For some environments e g noisy locations full duplex handsfree operation may not be suitable To return to full time half duplex mode disconnect the external power adapter For best performance users should note the following For best performance users should note the following After a conversation begins your telephone may take several seconds to determine ideal speaker and microphone levels before commencing full duplex operation During this time your telephone will operate in half duplex mode While in speakerphone mode your phone may temporarily shift to half duplex mode if room conditions change i e other persons enter the room or your hand passes in front of the microphone Your speakerphone works best when all connected parties are in quiet echo free environments NOTE Excessive background noise originating with other connected parties can impair communication using the speakerphone If the noise persists continue the call using the handset or switch to half duplex operation by disconnecting the power adapter Do not place your phone near sources of noise
31. the Do Not Disturb feature key The key flashes to indicate that Do Not Disturb is active Override Intrude To use Override when you encounter busy or DND tone e Press the Intrude feature key 27 Paging PA To use Paging 1 Lift the handset 2 Press the Pager feature key 3 Do one of the following To page the default zone press the PA Page feature key To page a specific zone dial 13 followed by the zone number 0 9 4 Make the announcement 28 Paging Direct To page an extension that has Whisper Announce or Off Hook Voice Announce enabled 1 Lift the handset 2 Press the Direct Page feature key 3 Dial the extension number 4 Page the called parties To answer a page indicated by a single burst of tone when your phone is idle e Lift the handset OR Press MICROPHONE Note You can answer and respond handsfree to a Direct Page by using the Auto Latch Microphone feature described elsewhere in this guide To answer a page while using the handset e Press MICROPHONE OR If the Respond softkey appears press it and hold it down as you speak To answer a page indicated by a burst of tone while on a Handsfree call e Press and hold down the Respond softkey To enable or disable Handsfree Answerback e Press MICROPHONE while the phone is idle To allow or disallow Direct Pages to your phone 1 Press SUPERKEY 2 Press the More softkey until Direct Page appears 3
32. turns off the forwarding and deletes the destination 7 Do one of the following TO save and turn forwarding on press the Save On softkey TO save and leave forwarding off press the Save Off softkey 8 Continue programming other types of Call Forward or press SUPERKEY to leave programming mode Oo U1 To turn all types of Call Forward on and off once programmed if available 1 Press the Forwarding softkey 2 Press the Turn FWD On or Turn FWD Off softkey 16 To turn individual types of Call Forward on and off once programmed if available 1 Press SUPERKEY 2 Press the More softkey until the Forwarding softkey appears 3 Press the Forwarding softkey 4 Press the Next or Previous softkey until the type of Call Forward you want to turn on or off appears 5 Press the Turn FWD On or Turn FWD Off key softkey 6 Press SUPERKEY Call Forward No Internal External Split Call Forward lets you redirect incoming calls to an alternate number Busy redirects your calls when your telephone is busy No Answer redirects your calls after several rings if you don t answer Busy No Answer redirects your calls when your telephone is busy of if you don t answer Always redirects all incoming calls regardless of the state of your telephone Note For information about using the To Me softkey see Call Forward I m Here To program Call Forward Press SUPERKEY Press the More softkey until the Forwarding softkey
33. ys softkey Press the External softkey Press the Delete softkey 5 If Int Always does not appear do the following a Press the Always softkey b Press the Delete softkey a DE 19 Call Forward Forced To force an incoming call to be forwarded e Press the Forward Call softkey To immediately tranfer to another extension s No Answer forwarding destination when making a call e Press the FwdMe feature key when it lights Call Forward Toggle This feature is useful if you want call forwarding in effect for Busy and No Answer conditions most of the time but need to override it with Call Forward Always occasionally for example when you re using a second phone such as a SUPERSET 4090 cordless phone Instead of changing the call forward programming on your main phone to turn Call Forward Always on and off you can program a key to do it You can also program keys to turn Call Forward Busy No Answer or Busy No Answer on and off To toggle call forward e Press the programmed feature key Forward Always Forward Busy Forward No Ans or Forward Busy NA For information on programming a feature key see Feature Keys elsewhere in this guide Note You may also program a Forward All key to enable and disable all call forward types that have a destination programmed 20 Messaging Advisory To turn Messaging Advisory on 1 Press the Messaging softkey 2 Press the Advisory softkey 3 Press the Next
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