Operating Instructions for the Voice Processing System (KX
Contents
1. 4 94 49999 225552n mmm noon 2 19 Live Call Screening Password Control perire 2 19 DSS Console Festires ii 2 20 Initial Selleria 2 20 Display Examples 2 23 Section I Installation 1 1 System Features Voice Mail Integration for KX TVP50 When a Panasonic Voice Processing System KX TVP50 is connected to the system they communicate in a tightly integrated fashion using APT Integration For example when the Voice Processing System VPS executes Auto Configuration using Quick Setup PC required or using DIP switch initialisation PC is not required the VPS reads data from the system to automatically create mailboxes for each extension and to set the VPS clock date and time The system informs a VPS of the state of a call busy answered ringing disconnected etc through APT Integration The System also informs a VPS through APT Integration of the destination of a call transferred to the VPS by the Call Forwarding or DISA Intercept Routing No Answer feature APT Integration is established after System Programs 130 and or 131 are executed and after the VPS performs Quick Setup or DIP switch initialisation See the KX TVP50 Installation Manual for further details System Explanation 1 Voice Mail Service 1 1 Call Forwarding to VM If an extension user sets Call Forwarding C FWD to the VPS an incoming call will be forwarded to the VPS The system will send the VPS the extension mailbox num2. p gt Call Waiting Tone Alert Tone To monitor Hang up y No operation Press the SP PHONE MONITOR Press the RECALL or or LCS button LCS Cancel button To answer the call Press the RECALL or Press the LCS or the Lift the handset Press the RECALL or the LCS Cancel button SP PHONE button the LCS Cancel button e To hold the current call temporarily press the HOLD button To return to the held call press the line key whose indicator light flashes green slowly If you lift the handset to monitor a message recording the caller will be able to hear you Even in this case the message will still be recorded The shaded areas are for the Hands free operation Operations 2 7 2 2 Telephone Features Setting the password p same code 3 hy y password password E Lift the handset or press SP PHONE MONITOR Dial 77 Cancelling the password 4 Lift the handset or press SP PHONE MONITOR Dial 77x Setting Live Call Screening When the telephone is idle and on hook a Press the Flexible button assigned as the Live Call Screening button Enter the password 000 through 999 twice Enter the password 000 through 999 tone and dial tone Dial Confirmation y Gla Hang up or press SP PHONE MONITOR To change your password you must follow the instructions below for Cancelli
3. PT PT Telephone Features A flexible line key or DSS button can be assigned as the Live Call Screening LCS button or the Live Call Screening LCS Cancel button The Live Call Screening indicator shows the feature status as follows Red steady The Live Call Screening mode is on O bE O daga The Live Call Screening mode is off Flashing green slowly Live Call Screening is active Flashing green rapidly An alert tone is ringing The DSS button indicator flashes red slowly while Live Call Screening is active The DSS button indicator flashes red moderately while an alert tone is ringing The Two Way Record indicator shows the feature status as follows On sure Recording the conversation Offline daria Not recording The operator and the manager can clear a password at any extension During the Keep Recording mode if you want to stop recording the conversation press the Two Way Recording button With a proprietary telephone with LCD you can assign the password using the display operation Required Programming 2 1 Proprietary Telephone Settings Customising the Buttons on Your Telephone Live Call Screening LCS Button Live Call Screening LCS Cancel Button Two Way Record Button Live Call Screening Mode Set Related Feature References 1 1 System Features Live Call Screening LCS 2 3 Operator Manager Service Features Live Call Screen Password Control 2
4. 2 20 Operations DSS Console Features 2 4 Two Way Record Button Assignment You can assign a DSS button as the Two Way Record button This allows you to record a conversation into your voice mailbox Be sure the handset is on the cradle and the SP PHONE button is off To program set the MEMORY switch to PROGRAM or press the PROGRAM button PT and DSS Console DSS Console Paired telephone Paired telephone Paired telephone AUTO DIAL ED o o Voice Mail extension no IL 7 STORE Press the desired DSS button Dial 90 Enter the Voice Mail Press AUTO DIAL STORE you wish to assign as the extension number or AUTO STORE Two Way Record button After programming set the MEMORY switch to SET or press the PROGRAM button Two Way Transfer Button Assignment You can assign a DSS button as the Two Way Transfer button This allows you to record a conversation into a desired mailbox Be sure the handset is on the cradle and the SP PHONE button is off To program set the MEMORY switch to PROGRAM or press the PROGRAM button PT and DSS Console DSS Console Paired telephone Paired telephone Paired telephone AUTO DIAL ED 9 J Voice Mail extension no ATC STORE Press the desired DSS button Dial 91 Enter the Voice Mail Press AUTO DIAL STORE you wish to assign as the extension number or AUTO STORE Two Way Transfer button After programming set
5. If the Voice Mail extensions are assigned to ring with other extensions for example the operator extension for the same exchange line Voice Mail extensions can be used as backup for the operator when the operator cannot answer an incoming outside call Delayed Ringing must be assigned to Voice Mail extensions Outside Call Normal System Extension Immediately KX TVP50 AA 1 10 s delay AA 15 s delay Lu 1 4 Installation System Features 1 1 A maximum of 2 VPSs can be connected to the system When 2 VPSs are connected to the system keep in mind that each extension can have only 1 mailbox but when the VPSs have executed Auto Configuration an extension has a mailbox in both VPSs Therefore you must delete a mailbox in either VPS so that there are no duplicates See the KX TVP50 Installation Manual for further details Extension group 7 KX TVP50 VPS1 Port 1 Port 2 Port 1 Port 2 Extension group 8 A maximum of 4 extension ports 07 08 15 and 16 of the system can be connected to VPSs with 4 conductor wire Extension port 07 or ports 07 and 08 can be the Voice Mail APT ports for VPS1 in program 130 Extension port 15 or ports 15 and 16 can be for VPS2 in program 131 When Port 7 amp 8 is selected in program 130 extension ports 07 and 08 will be in extension group 7 automatically Likewise when Port 15 amp 1
6. set the MEMORY switch to SET or press the PROGRAM button You cannot enter a non existent extension number m e A Voice Mail extension number must be assigned by System Programming IS Related Feature Reference 2 2 Telephone Features Two Way Recording into Voice Mail Operations 2 3 2 1 Proprietary Telephone Settings Two Way Transfer Button Assignment c Allows you to assign a Flexible line key as the Two Way Transfer button This allows you to record a conversation into a desired mailbox Be sure the handset is on the cradle and the SP PHONE button is off To program set the MEMORY switch to PROGRAM or press the PROGRAM button AUTO DIAL A 9 J Voice Mail extension no STORE Press the desired Flexible button Dial 91 Enter the Voice Mail Press STORE or you wish to assign as the extension number AUTO STORE Two Way Transfer button e To erase an incorrect entry press the TRANSFER The STORE indicator CLEAR button lights The TRANSFER button becomes the CLEAR button during The display shows the programming initial programming mode After programming set the MEMORY switch to SET or press the PROGRAM button You cannot enter a non existent extension number A Voice Mail extension number must be assigned by System Programming Related Feature Reference 2 2 Telephone Features Two Way Recording into Voice Mail 2 4 Operation
7. tone if an idle Voice Mail port is not available Required Programming 2 1 Proprietary Telephone Settings Customising the Buttons on Your Telephone Two Way Record Button Two Way Transfer Button Related Feature References 1 1 System Features Two Way Recording into Voice Mail 2 4 DSS Console Features Initial Settings Two Way Record Button Assignment Two Way Transfer Button Assignment 2 14 Operations Telephone Features 22 Voice Mail Integration for KX TVP50 Allows you to forward your calls to your mailbox in a Panasonic Voice Processing System VPS eguipment KX TVP 50 A caller can leave a message in your mailbox If you use a proprietary telephone which has a MESSAGE button the button light will turn on to let you know you have messages If you use a single line telephone dial tone 3 will let you Know you have messages when you go off hook Setting Call Forwarding destination to Voice Mail PT and SLT FWD DND ro ARI Voice Mail lt pa fo QO Oo wm o cts Lift the handset For a PT Press FWD DND Dial the Call Enter the Voice Mail Dial Confirmation Hang up or press For an SLT Dial 71 Forwarding number extension number tone and or press SP PHONE Call Forwarding dial tone SP PHONE MONITOR All Calls MONITOR Call Forwarding Busy No Answer You may press the flexible button assigned as the FWD DND Calls directed to you are automatically forwarded to yo
8. 4 DSS Console Features Initial Settings Live Call Screening LCS Button Assignment Live Call Screening LCS Cancel Button Assignment Two Way Record Button Assignment Operations Telephone Features 22 Two Way Recording into Voice Mail Allows you to record a conversation into your mailbox or a specified mailbox Recording into your mailbox During a conversation co The Two Way Record indicator light turns red Press the Flexible button assigned as the Two Way Record button Stopping Recording CT The Two Way Record indicator light turns off Press the Flexible button assigned as the Two Way Record button Recording into another mailbox During a conversation A extension number or CM Press the Flexible button assigned Enter an extension number or press the desired DSS as the Two Way Transfer button The Two Way Transfer indicator light turns red Stopping Recording co The Two Way Record indicator light turns off Press the Flexible button assigned as the Two Way Transfer button Operations 2 13 22 Rn PT PT PT Telephone Features A flexible line key or DSS button can be assigned as the Two Way Record button or the Two Way Transfer button Pressing the Two Way Record button sends an alarm tone if an idle Voice Mail port is not available Pressing the Two Way Transfer button followed by an extension number sends an alarm
9. data transmission to the Panasonic Voice Processing System KX TVP50 dEi CER gn ECH Port 15 Port 15 amp 16 Disable Default All extension ports Disable To change the current assignment from Port 15 to Port 15 amp 16 first it must be changed to Disable Likewise to change it from Port 15 amp 16 to Port 15 first it must be changed to Disable If the current assignment is already Disable making a change can be done in 1 step When Port 15 amp 16 is selected in this program following programs are automatically set as described below 600 Extension Group Assignment extension port 15 extension group 8 extension port 16 extension group 8 100 Hunting Group Set extension group 8 Enable 101 Hunting Type extension group 8 Circular 102 Voice Mail Port for KX TVP100 extension port 15 Enable extension port 16 Enable If Enable is assigned in program 103 DTMF Integration for KX TVP100 Port 15 or Port 15 amp 16 cannot be selected The extension ports assigned as the Voice Mail APT ports in this program are automatically set the Data Line Security r IS Related Feature Reference 1 1 System Features Voice Mail Integration for KX TVP50 1 10 Installation System Programming 1 2 620 Live Call Screening Recording Mode Assignment Assigns whether to close the mailbox or keep recording the co
10. or press the PROGRAM button AUTO DIAL njn le dI Dial 1 Dial 1 or 2 Press STORE or 1 to select Hands free mode AUTO STORE 2 to select Private mode The display shows the current The STORE indicator lights status The display shows the initial programming mode After programming set the MEMORY switch to SET or press the PROGRAM button e The default is the Hands free mode a IS Related Feature Reference 2 2 Telephone Features Live Call Screening LCS 2 6 Operations Telephone Features 22 Live Call Screening LCS While a caller is leaving a message in your mailbox you can monitor the message If desired you can answer the call while monitoring There are 2 methods available In both modes when you are having a conversation you will hear a Call Waiting tone if Call Waiting has been enabled Hands free Mode You can monitor a message automatically through the telephone speaker at the same time Private Mode You will hear an alert tone while the caller is leaving a message Preparation Assign the Live Call Screening LCS button Select the mode either Hands free or Private Set the Password Set the LCS feature Flowchart of the Live Call Screening LCS Feature To set LCS on Press the LCS button Enter the password To cancel LCS Press the LCS button Y Y Hands free Mode Private Mode
11. user can monitor incoming messages being recorded into their mailbox or easily record a conversation in their or a specified mailbox or easily transfer outside calls to a desired extension mailbox 1 4 Listening to a Recorded Message If the VPS receives a message or records a conversation the VPS can turn on the MESSAGE button indicator on the corresponding proprietary telephone to notify the user The VPS notifies the extension user that there is a message waiting in their mailbox When the MESSAGE button indicator is lit pressing the button allows the extension user to play back the stored message A single line telephone user hears dial tone 3 when going off hook if there are messages in their mailbox They can call the Voice Mail extension to listen to their messages In this case they must listen to all of the messages Once they access voice mail dial tone 3 will be eliminated and not be heard next time they go off hook Therefore they will not know even if there are messages left Installation 1 3 1 1 System Features 2 Automated Attendant AA Service 2 1 AA to Extension AA receives and answers outside calls and offers services such as transferring to an extension or mailbox using DTMF signaling from the calling party Outside Call DIL UCD System z Transfer Extension Hj AA1 a AA AA Hunting Chain or UCD Group 2 2 Extension Backup
12. 2 ways Hands free mode or Private mode Hands free Mode A message can be monitored automatically through the telephone speaker at the same time Private Mode An alert tone will be heard while the caller is leaving a message Alert tone 1s I l To intercept the call in either Hands free or Private mode press the SP PHONE button or the LCS button e When the extension user is having a conversation a Call Waiting tone will be heard if Call Waiting has been enabled The user can put the existing call on hold before accessing LCS A flexible line key or DSS Direct Station Selection button can be assigned as a Live Call Screening LCS button To prevent unauthorised monitoring a 3 digit password must be set by the LCS user If the user forgets their password it can be cleared by the operator or manager Each extension can be programmed to either close the mailbox or keep recording the conversation after the call is intercepted Reguired Programming 1 2 System Programming 620 Live Call Screening Recording Mode Assignment 2 1 Proprietary Telephone Settings Customising the Buttons on Your Telephone Live Call Screening LCS Button Live Call Screening LCS Cancel Button Live Call Screening Mode Set 2 4 DSS Console Features Initial Settings Live Call Screening LCS Button Assignment Live Call Screening LCS Cancel Button Assignment Operation Reference 2 2 Telephone Features Live Call S
13. 6 is selected in program 131 extension ports 15 and 16 will be in extension group 8 automatically Also the Extension Hunting type is set as Circular and the VM Hunting Chain and AA Hunting Chain are enabled automatically in each of these 2 extension groups The lowest port 07 or 15 of each extension group must be connected to the Port 1 of a VPS The VPS data is transmitted to the VPS via the Port 1 One connection between the system and a VPS for example extension port 07 of the system and Port 1 of the VPS creates 1 Voice Mail extension and can only answer 1 call Therefore if 1 VPS is connected to the system maximum of 2 calls can be answered simultaneously A VPS can be assigned as the destination for the following features Call Forwarding All Calls Call Forwarding Busy No Answer DISA Intercept Routing No Answer For these features the caller does not need to know the mailbox number of the called extension because the code is automatically transmitted to the VPS If a DISA call is transferred to the VPS by Intercept Routing from a DISA ring group the system will transmit the mailbox number of the lowest port number of the DISA ring group Data Line Security is set automatically on the Voice Mail extension Installation 1 5 1 1 System Features IS e Connection Reference Section 2 Installation Installation Manual 2 8 Extension Connection Required Programming 1 2 Syste
14. Panasonic Advanced Hybrid System KX TA624 Operating Instructions for the Voice Processing System KX TVP50 In this manual the suffix of each model number is omitted This manual explains how to set the KX TA624 to work with the KX TVP 50 and what can be done with the KX TVP50 Please refer to the Installation Manual for the KX TVP50 for details on setting the KX TVP50 Section 1 1 1 1 2 1 3 Section 2 21 2 2 2 3 2 4 2 5 Contents Installation System Featur6S siscrciziciciniananionazininna nanni ninni iii 1 2 Voice Mail Integration for KX TVP50 ron GUY 1 2 Lave Call Serenza 1 7 Two Way Recording into Voice Mall ra 1 8 System Programming a la 1 9 130 Voice Mail 1 APT Port for KX TVP50 ee 1 9 131 Voice Mail 2 APT Port for KX TVP50 1 10 620 Live Call Screening Recording Mode Assignment 1 11 963 Call Forwarding Selection iii 1 12 Programming Tables 1 13 Operations Proprietary Telephone Settings cccccsssscssssssssssscsssscsssssesssescssecses 2 2 Customising the Buttons on Your Telephoft raniina 2 2 Live Call Scereenitia Mode Seb ee GG GU UONG GC 2 6 Telephone Features ui tria 2 7 Live Call Screening CLOS a I YG GU dyn Od 2 1 Two Way Recording into Voice Mail see ira 2 13 Voice Mail Integration for KX TV P50 uii GL IIi gn Gw FO FR 2 15 Voice Mail o i lana 2 18 Operator Manager Service Features
15. Screening LCS Cancel button Be sure the handset is on the cradle and the SP PHONE button is off To program set the MEMORY switch to PROGRAM or press the PROGRAM button AUTO DIAL o 2 3 UL STORE Press the desired Flexible button Dial 93 Press STORE or AUTO STORE you wish to assign as the Live Call Screening button The STORE indicator lights The display shows the initial programming mode After programming set the MEMORY switch to SET or press the PROGRAM button IS Related Feature Reference 2 2 Telephone Features Live Call Screening LCS 2 2 Operations Proprietary Telephone Settings 2 1 Two Way Record Button Assignment Allows you to assign a Flexible line key as the Two Way Record button This allows you to record a conversation into your voice mailbox Be sure the handset is on the cradle and the SP PHONE button is off To program set the MEMORY switch to PROGRAM or press the PROGRAM button AUTO DIAL A 9 0 Voice Mail extension no LL STORE Press the desired Flexible button Dial 90 Enter the Voice Mail Press STORE or you wish to assign as the extension number AUTO STORE Two Way Record button e To erase an incorrect entry press the TRANSFER The STORE indicator CLEAR button lights The TRANSFER button becomes the CLEAR button during programming The display shows the initial programming mode After programming
16. Voice Mail 2 APT Port for KX TVP50 for KX TVP50 Selection Port7 Port7 amp 8 Disable Port 15 Port 15 amp 16 Disable Default v Vv Change i i 620 Live Call Screening Recording Mode Assignment 963 Call Forwarding Selection Extension port no Selection Stop Rec Keep Rec Enable Selection Disable Default All 01 y y 02 03 04 05 06 07 08 09 10 11 ii 1 3 Installation 1 14 Installation Section 2 Operations 2A Proprietary Telephone Settings Customising the Buttons on Your Telephone Live Call Screening LCS Button Assignment Allows you to assign a Flexible line key as the Live Call Screening LCS button Be sure the handset is on the cradle and the SP PHONE button is off To program set the MEMORY switch to PROGRAM or press the PROGRAM button AUTO DIAL cS LJL i STORE Press the desired Flexible button Dial 92 Press STORE or AUTO STORE you wish to assign as the Live Call Screening button e The STORE indicator lights e The display shows the initial programming mode After programming set the MEMORY switch to SET or press the PROGRAM button IS Related Feature Reference 2 2 Telephone Features Live Call Screening LCS Live Call Screening LCS Cancel Button Assignment Allows you to assign a Flexible line key as the Live Call
17. ary Telephone Settings Customising the Buttons on Your Telephone FWD DND Forward Do Not Disturb Button Restoring the MESSAGE Button Related Feature References 1 1 System Features Voice Mail Integration for KX TVP50 Section 3 Features Installation Manual Call Forwarding Intercept Routing Operations 2 17 22 Telephone Features Voice Mail Transfer You can transfer outside calls to the Voice Processing System so that callers can leave their messages in a desired extension mailbox When you transfer an outside call to the designated extension If the extension has set the Call forwarding function whose destination is Voice Mail The call will be forwarded to Voice Mail If the extension has not set the Call forwarding function The call will return to you You can then transfer the call to Voice Mail by simply following the operation below If the call returns to you CL extension number or Tm Press the Flexible button assigned as Enter an extension number or the Voice Mail VM Transfer button press DSS The call will be transferred to Voice Mail The caller can leave the message according to the Voice Mail guidance You cannot enter your own extension number PT A flexible button or DSS button can be assigned as the Voice Mail VM Transfer button I IS Required Programming 2 1 Proprietary Telephone Settings Cust
18. ber at that time Therefore the calling party can leave their message in the mailbox of the desired extension without knowing the mailbox number Outside Call DIL DISA System Intercom Call gt Y KX TVP50 C FWD Extension gt Port 1 Port 2 VM Hunting Chain Outside Call KX TVP50 C FWD Operator Extension r i Portl a Port 2 Transfer VM Hunting Chain 1 2 Installation System Features 1 1 1 2 DISA Intercept to VM If the VPS is set as the Intercept destination of an exchange line an outside call will be forwarded to the VPS The system sends the VPS the extension mailbox number at that time Therefore the calling party can leave their message in the mailbox of the desired extension without knowing the mailbox number Delayed Ringing must be assigned to Voice Mail extensions in programs 411 413 Outside Call DISA System Y KX TVP50 Intercept Extension Port 1 Immediately mi Port 2 5 s delay L___ 1 3 Special Features for a Proprietary Telephone through APT Integration The following features are available only with a proprietary telephone in APT Integration Live Call Screening LCS Two Way Recording into Voice Mail Voice Mail Transfer With these features a proprietary telephone
19. creening LCS Installation 1 7 1 I System Features Two Way Recording into Voice Mail I Allows a proprietary telephone user to record a conversation into their mailbox or another mailbox while talking on the phone Note When you record Two Way telephone conversations you should inform the other party that the conversation is being recorded Use the Two Way Record button to record into your own mailbox Use the Two Way Transfer button to record into someone else s mailbox A flexible line key or DSS Direct Station Selection button can be assigned as the Two Way Record button or the Two Way Transfer button When all of the Voice Mail ports are busy pressing the Two Way Record button sends an alarm tone When all of the Voice Mail ports are busy pressing the Two Way Transfer button followed by an extension number sends an alarm tone Reguired Programming 2 1 Proprietary Telephone Settings Customising the Buttons on Your Telephone Two Way Record button Two Way Transfer button 2 4 DSS Console Features Initial Settings Two Way Record Button Assignment Two Way Transfer Button Assignment Operation Reference 2 2 Telephone Features Two Way Recording into Voice Mail 1 8 Installation System Programming 1 2 130 Voice Mail I APT Port for KX TVP50 I Enables or disables the extension ports 07 or 07 and 08 corresponding to the Voice Mail APT ports for data tran
20. ding a Press SP PHONE MONITOR or the Live Call Screening button e To stop monitoring hang up press RECALL or the Live Call Screening Cancel button e If you lift the handset to monitor the message recording the caller will be able to hear you Even in this case the message will still be recorded Talking to the party a Lift the handset or press SP PHONE or the flashing Live Call Screening button 2 10 Operations Telephone Features 22 During a conversation with another party When the extension user is having a conversation the Call Waiting tone will be heard if Call Waiting has been enabled The Live Call Screening indicator light flashes If you want to terminate the current call Monitoring Gb Hang up or press SP PHONE MONITOR Press SP PHONE MONITOR or the Live Call Screening button e An alert tone is sent e Monitoring begins Having a conversation with a party a Lift the handset or press SP PHONE or the flashing Live Call Screening button If you want to hold the current call Monitoring ola Press HOLD Hang up or press Press SP PHONE MONITOR or SP PHONE MONITOR the Live Call Screening button HOLD An alert tone is sent e Monitoring begins Having a conversation with a party a Lift the handset or press SP PHONE or the flashing Live Call Screening button Operations 2 11 PT Rn PT PT PT
21. g LCS Operations 2 23 Panasonic Business Systems U K Panasonic House Willoughby Road Bracknell Berkshire RG12 8FP Copyright This manual is copyrighted by Kyushu Matsushita Electric Co Ltd KME Under the applicable copyright laws this manual may not be reproduced in any form in whole or part without the prior written consent of KME and its licensee 2000 Kyushu Matsushita Electric Co Ltd All Rights Reserved Printed in the United Kingdom PSQX2118ZA KK0400CM0
22. m Programming 130 Voice Mail 1 APT Port for KX TVP50 131 Voice Mail 2 APT Port for KX TVP50 963 Call Forwarding Selection Section 4 System Programming Installation Manual 009 Extension Number Assignment 100 Hunting Group Set 101 Hunting Type 408 410 Flexible Ringing Assignment Day Night Lunch 411 413 Delayed Ringing Assignment Day Night Lunch 414 416 Exchange Line Mode Day Night Lunch 507 DISA Intercept Mode 600 Extension Group Assignment Section 1 Operations Operating Instructions 1 2 Proprietary Telephone Settings Customising the Buttons on Your Telephone Restoring the MESSAGE Button Related Feature References 1 1 System Features Live Call Screening LCS Two Way Recording into Voice Mail Section 3 Features Installation Manual Call Forwarding Data Line Security Direct Inward System Access DISA Distinctive Dial Tones Extension Hunting Intercept Routing Operation References 2 2 Telephone Features Live Call Screening LCS Two Way Recording into Voice Mail Voice Mail Integration for KX TVP50 Voice Mail Transfer 1 6 Installation System Features 1 1 Live Call Screening LCS _ Allows a proprietary telephone user to monitor their voice mailbox while an incoming caller is leaving a message and if desired intercept the call The voice mailbox can be monitored in one of
23. ncoming outside call is received the operator answers the call and transfers it to your extension If you set the Call Forwarding feature at the Voice Mail destination The call will be forwarded to Voice Mail automatically If you do not set the Call Forwarding feature The call will return to the operator Then the operator will transfer the call to Voice Mail An incoming call via DISA is automatically transferred to Voice Mail when the destination extension is assigned to Intercept and a Voice Mail extension is assigned as the Intercept Routing destination You can also transfer the received outside calls to specific mailboxes so that callers can leave messages by the Voice Mail Transfer feature PT A flexible button can be assigned as the FWD DND button PT If you set the Call Forwarding Busy No Answer feature the FWD DND button light will keep flashing To stop this flashing go off hook and dial 716 You will hear dial tone 3 if there are messages in your mailbox when you go off hook When you access Voice Mail you have to listen to all of the new messages If you do not listen to all of the messages dial tone 3 will be eliminated and you will not know there are messages left in your mailbox the next time you go off hook I SLT 2 16 Operations Telephone Features 22 Reguired Programming Section 1 Operations Operating Instructions 1 2 Propriet
24. ng the password h Confirmation tone and dial tone password Enter the password 000 through 999 b4 cla Hang up or press SP PHONE MONITOR The Live Call Screening indicator light turns red 2 8 Operations Telephone Features 22 Cancelling Live Call Screening When the telephone is idle and on hook a Press the Flexible button assigned as the Live Call Screening button e The Live Call Screening indicator light turns off In the Hands free mode When callers are connected to your voice mailbox the message recording is monitored automatically through your extension speaker While monitoring in the Hands free mode the Live Call Screening indicator light flashes slowly Having a conversation with a party a Lift the handset or press SP PHONE or press the Live Call Screening button The Live Call Screening indicator light turns red from flashing slowly e In the Keep Recording mode the Two Way Record indicator turns on Pressing the Two Way Record button cancels the recording and the light turns off Stopping the monitoring o CM Press FLASH or the Live Call Screening Cancel button The Live Call Screening indicator light turns red from flashing slowly Operations 2 9 2 2 Telephone Features In the Private mode Stopping the alert tone RECALL or CD Press RECALL or the Live Call Screening Cancel button Monitoring the message recor
25. nversation after a call is intercepted ym continue 000 w 159 EC 16 Stop Rec Keep Rec To continue SELECT ini Extension port number 01 through 16 All extension ports Default All extension ports Stop Rec Stop recording IS Related Feature References 1 1 System Features Live Call Screening LCS Installation 1 11 1 2 System Programming 963 Call Forwarding Selection Enables or disables the Call Forwarding feature for each extension for an outside call via an exchange line assigned Normal in programs 414 416 Exchange Line Mode Day Night Lunch If disabled an extension user cannot forward the outside call even if the user has set the Call Forwarding feature ner 1 i NEXT or PREV al I r gt To continue 000 aes 19 Ee Cm 2A X Enable Disable To continue SELECT a Extension port number 01 through 24 X All extension ports Default All extension ports Enable If set to Disable for an extension whose Call Forwarding destination is a Voice Processing System VPS and the extension has been assigned to ring with other extensions for example it can prevent the VPS from receiving a call before other extensions receive it IS Related Feature Reference Section 3 Features Installation Manual Call Forwarding 1 12 Installation Programming Tables 130 Voice Mail 1 APT Port 131
26. omising the Buttons on Your Telephone Voice Mail VM Transfer Button Related Feature References 1 1 System Features Voice Mail Integration for KX TVP50 2 2 Telephone Features Voice Mail Integration for KX TVP50 2 4 DSS Console Features Initial Settings Voice Mail VM Transfer Button Assignment 2 18 Operations Operator Manager Service Features 2 3 Live Call Screening Password Control The operator or manager can clear the Live Call Screening password on any extension Clearing the Live Call Screening password Be sure the handset is on the cradle and the SP PHONE button is off To program set the MEMORY switch to PROGRAM or press the PROGRAM button AUTO DIAL a 2 extension number O STORE Dial 2 Dial the extension number where Press STORE or AUTO STORE you want to clear the password The STORE indicator lights To erase an incorrect entry press the TRANSFER CLEAR button The TRANSFER button becomes the CLEAR button during programming After programming set the MEMORY switch to SET or press the PROGRAM button If the extension user forgets their pre set password they can ask the operator or manager to M clear the password IS Related Feature Reference 1 1 System Features Live Call Screening LCS 2 2 Telephone Features Live Call Screening LCS Operations 2 19 2 4 DSS Console Features Initial Settings e DSS but
27. s Proprietary Telephone Settings 2 1 Voice Mail VM Transfer Button Assignment Allows you to assign a Flexible line key as the Voice Mail VM Transfer button Be sure the handset is on the cradle and the SP PHONE button is off To program set the MEMORY switch to PROGRAM or press the PROGRAM button AUTO DIAL Cg 9 4 Voice Mail extension no STORE Press the desired Flexible button Dial 94 Enter the Voice Mail Press STORE or you wish to assign as the VM extension number AUTO STORE Transfer button e To erase an incorrect entry press the TRANSFER The STORE indicator CLEAR button lights The TRANSFER button becomes the CLEAR button during The display shows the programming initial programming mode After programming set the MEMORY switch to SET or press the PROGRAM button You cannot enter a non existent extension number Fi A Voice Mail extension number must be assigned by System Programming IS Related Feature Reference 2 2 Telephone Features Voice Mail Transfer Operations 2 5 2 1 Proprietary Telephone Settings Live Call Screening Mode Set Assign whether the recording message is monitored through the built in speaker Hands free mode or an alert tone is sent Private mode while incoming callers are leaving a message Be sure the handset is on the cradle and the SP PHONE button is off To program set the MEMORY switch to PROGRAM
28. smission to the Panasonic Voice Processing System KX TVP50 9 60 Es ED CR Port 7 Port 7 amp 8 Disable Default All extension ports Disable To change the current assignment from Port 7 to Port 7 amp 8 first it must be changed to Disable Likewise to change it from Port 7 amp 8 to Port 7 first it must be changed to Disable If the current assignment is already Disable making a change can be done in 1 step When Port 7 amp 8 is selected in this program following programs are automatically set as described below 600 Extension Group Assignment extension port 07 extension group 7 extension port 08 extension group 7 100 Hunting Group Set extension group 7 Enable 101 Hunting Type extension group 7 Circular 102 Voice Mail Port for KX TVP100 extension port 07 Enable extension port 08 Enable If Enable is assigned in program 103 DTMF Integration for KX TVP100 Port 7 or Port 7 amp 8 cannot be selected The extension ports assigned as the Voice Mail APT ports in this program are automatically set the Data Line Security IS Related Feature Reference 1 1 System Features Voice Mail Integration for KX TVP50 Installation 1 9 1 2 System Programming 131 Voice Mail 2 APT Port for KX TVP50 Enables or disables the extension ports 15 or 15 and 16 corresponding to the Voice Mail APT ports for
29. the MEMORY switch to SET or press the PROGRAM button Operations 2 21 2 4 DSS Console Features Voice Mail VM Transfer Button Assignment You can assign a DSS button as the Voice Mail VM Transfer button Be sure the handset is on the cradle and the SP PHONE button is off To program set the MEMORY switch to PROGRAM or press the PROGRAM button PT and DSS Console DSS Console Paired telephone Paired telephone Paired telephone AUTO DIAL cC o 4 Voice Mail extension no AC STORE Press the desired DSS button Dial 94 Enter the Voice Mail Press AUTO DIAL STORE you wish to assign as the VM extension number or AUTO STORE Transfer button After programming set the MEMORY switch to SET or press the PROGRAM button 2 22 Operations Display Examples 2 5 Due to the Trillingual Selection Feature you can select the display in English Spanish or Portuguese by System Programming The left part is the English display and the right part is the Spanish display ENGLISH DISPLAY LCS SPANISH DISPLAY Monitor Mensajes DESCRIPTION Completed setting Live Call Screening LCS LCS Cancel Canc Monit Mens Cancelled Live Call Screening LCS Password 123 Clave 123 Completed setting the LCS password Live Call Screening LCS Password Cancel Cancel Codigo Cancelled the LCS password Live Call Screenin
30. tons can be changed to any of the following feature buttons by Initial Settings a a Live Call Screening LCS Button b Live Call Screening LCS Cancel Button c Two Way Record Button d Two Way Transfer Button e Voice Mail VM Transfer Button Live Call Screening LCS Button Assignment You can assign a DSS button as the Live Call Screening LCS button Be sure the handset is on the cradle and the SP PHONE button is off To program set the MEMORY switch to PROGRAM or press the PROGRAM button PT and DSS Console DSS Console Paired telephone Paired telephone AUTO DIAL c LJL i STORE Press the desired DSS button Dial 92 Press AUTO DIAL STORE you wish to assign as the or AUTO STORE Live Call Screening button After programming set the MEMORY switch to SET or press the PROGRAM button Live Call Screening LCS Cancel Button Assignment You can assign a DSS button as the Live Call Screening LCS Cancel button Be sure the handset is on the cradle and the SP PHONE button is off To program set the MEMORY switch to PROGRAM or press the PROGRAM button PT and DSS Console DSS Console Paired telephone Paired telephone AUTO DIAL co LJL psa STORE Press the desired DSS button Dial 93 Press AUTO DIAL STORE you wish to assign as the or AUTO STORE Live Call Screening Cancel button After programming set the MEMORY switch to SET or press the PROGRAM button
31. ur button instead mailbox e Callers can leave their messages in the mailbox according to the Voice Mail guidance Cancelling Call Forwarding destination to Voice Mail PT and SLT Q For a PT eh Ui Y GO Foran sir o Gl Lift the handset or press For a PT Press FWD DND Dial 0 Dial Confirmation tone Hang up or press SP PHONE MONITOR For an SLT Dial 71 and dial tone SP PHONE MONITOR FWD DND I h e You may press the flexible button assigned as the FWD DND button instead Operations 2 15 2 2 Telephone Features Listening to a stored message You can listen to the messages stored in your mailbox easily There are 2 operations to play back messages Using the Message Waiting MESSAGE button You can listen to the S MESSAGE PON Co stored message by following the Voice Lift the handset or press SP PHONE MONITOR Press MESSAGE Mail prompts By manual dialling Any Telephone oy 3 R R y O Voice Mail extension no Lift the handset or press SP PHONE MONITOR Enter the Voice Mail extension number When you use an SLT you will hear You can listen to the stored message by dial tone 3 if there are messages following the Voice Mail prompts Voice Mail can be assigned as the destination for the following features a Call Forwarding All Calls b Call Forwarding Busy No Answer c Intercept Routing Outside callers can leave messages in your mailbox When an i
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