USER MANUAL Reply Plus
Contents
1. te et eu esse see be von vas ve ette tese eo dete 4 5 0 LCD ICON DEFINITIONS 4 6 0 ACCESSING THE 4 6 1 PAGE V SERTAL NUMBER 4 6 2 PAGE 2 FIRMWARE ke ke Qe poa eese te dog pene 4 6 3 PAGE3 LCD CONTRAST depo ve ep ke odo Vel veo euren ken 4 6 4 PAGE 4 STATIC KEYPAD ADDRESS ue apu reco o apes ep Eee od rre vesc urea ke 5 6 5 5 STATIC KEYPAD BASE ID 5 6 6 6 KEY PRESS FEEDBACK rrenean areae aae aaee e En ee arae a aana a K aE aAa Se ada ea aesan ond a da Siansa 5 6 7 PAGE 7 KEYPAD ADDRESSING MODE cccccccccccssseseccccscccessseesccccsseeusuceececcsseeueuseecccesseeueuecessessseuuaeeeecsessseues 5 7 0 POWERING ON THE KEYPAD ccccccscssssssssssssssssssssscssssscssssscccccscccscccscscscscccccccscssscscscscscccscscccscssscsees 5 1 POWERING THE KEYPAD bee pede dete scgubeueadessaunadguceneaeds sacs suduadaudsgecousdugectaraecuesesaccuese 5 7 2 POWERING THE KEYPAD OEP ee DU ge usse Pe du spe de Den 5 8 0 SYSTEM OPERA TING MODES wiscccccccccccccescescescssessesescsssencccecsesescescecescecsesessesseecccessesesdeeceeesssesesescseseecsescseues 5 9 0 STATICMODE KEYPAD eeu aa ea ene ease ae asa ea eacus a eae2. If the keypad is connected to a base unit and receiving RF packets from the base the keypad will remain on for an hour of no use Any key pushed during the idle period resets the 60 minute timer If the ping feature is enabled on the system the keypad will reset the timer after each ping transmit keeping the keypad on for as long as needed In the event the keypad was connected to a base unit but is no longer receiving RF packets the keypad will shutdown after 10 40 minutes regardless of keys pressed This could occur if the base ID channel is changed or the base is unplugged It also applies if the keypad leaves the event area with the keypad 8 0 System Operating Modes The system has two operating modes available Static Addressing and Dynamic Addressing For security purposes both the base and the keypads must be configured to the same addressing mode as they are not interoperable This means that a Dynamic Fleetwood Group Addressed system will not operate with a Static Addressed system basically making two products in one Keypads must be configured locally and the base is configured through the software The best verification of the keypad operating mode is to power on the keypad If the keypad powers up and reports Searching for Bases the keypad is configured for Dynamic mode operation Static mode will power up with the word Welcome on the LCD and be ready to receive base packets from the matched base I
3. Fleetwood Group Electronic Inieractivity the Ultimute feedback mechanism USER MANUAL Reply Plus Applies To Keypad Model WRS7200 Firmware Revision 2 x Fleetwood Group Copyright 2007 2008 Fleetwood Group Inc Electronics Division rights reserved Licensed software products are owned by Fleetwood Group Inc or its suppliers and are protected by United States copyright laws and international treaty provisions Fleetwood Group Inc products are covered by U S and foreign patents issued and pending Information in this publication supersedes that in all previously published material Specifications and pricing are subject to change without notice Printed in the U S A Fleetwood Group Inc Electronics Division 11832 James St Holland Michigan 49424 www fleetwoodgroup com www replysystems com Sales 1 800 257 6390 Technical Service 1 888 GO REPLY 467 3759 Reply is a registered trademark of Fleetwood Group Inc Other trademarks contained herein are the property of their respective holders Revision History Rev Date Description A 07 14 08 Revision 2 x Original B Minor Changes C Minor Changes D 07 07 09 Update Fleetwood Group Logo E 11 17 09 Updated Patent Information F 5 5 2010 Updated Text and Patent information G 7 14 2010 Updated Patent Information Table of Contents LO REPLY SVSTEMS daniel
4. US Max 13mW Figure 4 WiFi Frequency Avoidance Reply Plus WiFi Avoidance Settings 2401 2410 2420 2430 KEY 2440 2450 2460 2470 2 4 GHz Band MHz oe Typical WiFi Channels Reply Plus Frequency Usage 4 11 Fleetwood Group 12 0 Keypad Battery Replacement Each keypad is powered from 2 x AA batteries Fleetwood recommends using alkaline batteries Rechargeable NiCad batteries will work but may need to be replaced more frequently In order to recharge NiCad batteries a third party charger must be used since the keypads are not rechargeable One fresh set of alkaline batteries can last for up to 150 hours of use INSTRUCTIONS 1 Remove screw from battery door if present 2 Squeeze the dimples on each side of the battery door simultaneously 3 Pull while squeezing the battery door away from the keypad body Figure 5 Keypad Battery Replacement 12 13 0 WRS970 Data Format and Command Lists The Base Station data format command lists and associated microcode are proprietary to Fleetwood People who wish to develop their own applications may purchase the Reply WRS970 API This is a software developer s toolkit that includes the necessary communication drivers for the base station 14 0 Software Off the shelf software packages are available for Reply These packages are available through Fleetwood s network of qualified d
5. A sample image is below old 18 The number in the upper left of the display changes to the keypads assigned address ID and the current system question settings are applied The RF indicator is actively showing signal strength To view the Base ID at any time in the future press the SEARCH key The Base ID is displayed in the upper left corner Press DEL to cancel search prompt Three other messages are possible instead of a successful connection O08 The above message appears when system Authorization is enabled and the keypad serial number is not amongst those in the list of keypads allowed on the system Either press the SEARCH key to locate another system see system administrator 008 C cecee CECE The message above indicates the system is not ready Once the system administrator has configured the setup and connected with software press the SEARCH key and select the Base ID again 008 The message above indicates system has assigned the maximum allowed keypads Press the SEARCH Til Til key to select another base or see the system administrator 10 4 Login and Authorization No matter which addressing mode the system is set to the ability to have the user login to the system is available When login is e
6. Base Unit not powered Device not configured properly A cross over cable must be used between the base and PC A normal Ethernet cable is for base to hub switch and router connections Plug in the power supply to the base station See network administrator to configure base station See Section Error Reference source not found Poor RF Performance Base not in open area Base located too close to other electronic equipment More than one base unit on the same Base ID WiFi RF Interference Other Interference Multiple Base Stations are too close Do not place the base inside cabinets Place the base away from other electronic devices such as TV s DVD VCR players and similar Check that the bases covering an area are not on the same Base ID Verify the WiFi avoidance settings are set correctly in the software See your network administrator for channel settings Always physically separate other radio devices by at least 10 3 m This includes WiFi Bluetooth ZigBee and other similar devices Keep base stations separated and do not stack units Short range with keypads Power level setting too low Interference Check that the power level setting of the system is appropriate for the range trying to be achieved Some countries have restrictions as to the power level setting allowed See Section 17 0 See Poor RF Performance Keypad vote not sending Keypad and base in static m
7. the option can be turned on or off Press the SEND key to accept or the DEL key to cancel 6 7 Page 7 Keypad Addressing Mode The keypad can be configured to Static mode Dynamic mode Use the left and right soft key for selecting and the SEND key to save Press the DEL key to cancel and exit Once the mode has been changed the keypad must be powered down and back on to operate in the new mode See Section 8 0 for more information about the two modes 7 0 Powering on the Keypad 7 1 Powering the Keypad On Only the power key will turn on the keypad Press the power button once to power on the keypad Its behavior now depends upon the mode of operation the keypad is configured in either Static or Dynamic Mode See Sections 9 0 and 10 0 respectively to proceed with the keypad operation 7 2 Powering the Keypad Off Press and hold the power button for several seconds to power down the keypad manually The base unit through software can control whether the key is disabled Only then can one of the following options turn off the keypad The base through software can force all keypads to power down simultaneously Besides the power key the keypad has several timeout periods that will power off the keypad Ifa keypad is NOT connected to a base unit the keypad will power off in 2 5 minutes Each key pressed during this time extends the 2 5 minutes useful if navigating the menu
8. aea or SSi auae caen e auae 6 10 0 DYNAMIC MODE KEY PAD eee eere eere rere tetto tete tates esas esses eese sees esses esee esee esee esee esee eee n na 6 10 1 SEARCHING FOR A BASE csccccccssecccceseccccuseccccucecsccuseccecusecssuuuecsseuuecsseuseceseuecesuuecsssuuecsssuueceseueecesseneceeeues 6 10 2 SELECTING A BASE etie ette a eoe te ex esaet e E eie eode e eb usb eee desee eene dabducnsussdueseateaeees 6 10 3 CONNECTING TO THE orte enar eroe Eu Ene expo eer edad E EE E RD SEO EROS 6 104 LOGIN AND AUTHORIZATION ERROR 7 10 5 DISCONNECTING FROM A BASE cccccccssececceeeccccesececeueeccecucececcueccecueccssusecsseueceseeecsssueceseeueceesuecssseeeeseaes 8 11 0 KEYPAD OPERATION e 8 Tcl ANSWERS buc 8 11 4 1 Single Alpha E E E E AE AAA AEO EEAS 8 Fleetwood Group 11 02 Single Number uet eds e dade todo dovere tcu vede tendu ded ende deut 8 8 8 11 1 5 Negative Neutral POSWWVe copa annie R rale eda Reese naaa 8 11 1 6 Agree Neutral Disagree 8 PTATEM PE 9 9 E1129 Moment to Momeni svsccs ianuchendaccdescdanscaansadeces sbonsupoabacssseteestauntocdstea
9. is not amongst those in the list of keypads allowed on the system Either press the SEARCH key to locate another system see system administrator 10 5 Disconnecting from a Base There are five ways to disconnect the keypad from a base 1 Power off the keypad by holding the power key for five seconds Power key can be locked out via software 2 A power down command sent from the software 3 Search and connect to another base Search key can be locked out via software 4 A timeout period of 1 hour with no key press on the keypad 5 10 minutes programmable of a keypad not hearing a base packet This can be that the base was powered down or the keypad was removed from the base RF coverage 11 0 Keypad Operation 11 1 Answer Types All answer types are determined by the PC software The system has 9 built in answer types which are described below 11 1 1 Single Alpha This answer type uses the keys marked A E on the keypad The SYM key for an asterisk and the ALERT key are functional When the vote is entered it transmits immediately so the SEND key is not functional in this mode 11 1 2 Single Number 00 B This answer type uses the keys marked 0 9 on the keypad The SYM key for an asterisk and the ALERT key are functional When the vote is entered it transmits immediately so the SEND key is not functional in this mode LYI 11 1 3 Yes No This answer type use
10. the key to select that option and the vote is sent without any further action 11 1 9 Moment to Moment When the moment to moment question type is selected the keypad will begin with the screen above No data is transmitted until the first key is pressed The plus and minus symbols are chosen by pressing the soft keys below the LCD The bar grows and shrinks according to the button selection As the presentation runs the keypad transmits the values of the current screen value to the software through the base Data points are captured every half second olUc B LYI tt 0 11 1 10 Multi Digit Numeric 00 Bl 2 2CE53CE qu WHY WY 00 4C 7 00C The answer type is depicted on the LCD keypad with the number 1 2 3 The bottom line will present a cursor at the end of the characters entered so far This mode has many special characters or symbols that are available as user entry Press the SYM key multiple times to cycle through the list After a small period of time the next key can be entered 11 1 11 Soft Key Choices Other choices can be presented on the bottom row of the LCD that requires one of the three soft keys to be used to answer See the help for the software package for more information on this answer type 11 2 Keypad User Prompts The system supports global messages sent out to all keypads from the base unit The messages are selectabl
11. D 9 0 Static Mode Keypad When a Static mode keypad is first powered up it begins communication with a base matching the set Base ID CH Verify the down arrow is blinking on the keypad LCD If so the keypad is communicating with a base unit If not the keypad or the base setting for Base ID needs to be changed See Section 6 0 for how to change the keypad setting The keypad within range of the proper base voting is immediately available to the user If the system is configured with login enabled the keypad prompts the user to enter the login value before allowing a vote See Section 10 4 for login description 10 0 Dynamic Mode Keypad 10 1 Searching for a Base When the keypad is first powered up the following message is shown on the display while the keypad looks for available bases Pressing any key will stop the search prematurely Til CECE CECE If the keypad is previously connected to a base press the Search key for a prompt to search again When the question is presented press the SEND key to confirm the choice Press the DEL key to cancel O08 amp CECE CECE Til The number in the left corner changes to show the current Base ID the keypad is connected to It will return to show the current keypad address after 5 seconds 10 2 Selecting a Base Once the search has timed out or stopped the display pres
12. Regulations This device complies with the following national and international standards gt EN 301 489 1 V1 6 1 2005 EMR EMC standard for radio equipment and services Part 1 Common technical requirements gt EN 301 489 17 V1 2 1 2002 EMR EMC standard for radio equipment and services Part 17 Specific conditions for 2 4 GHz wideband transmission systems and 5 GHz high performance RLAN equipment gt EN 300 328 V1 7 1 Electromagnetic compatibility and Radio spectrum Matters ERM Wideband transmission systems Data transmission equipment operating in the 2 4 GHz ISM band and using wide band modulation techniques gt EN 60950 1 2001 A11 2004 Information technology equipment Safety Part 1 General requirements gt FCC 15B 15 247 10 01 2006 Radio Frequency devices Operation within the bands 902 928 MHz 2400 2483 5 MHz and 5725 5850 MHz ICRSS 210 Issue 7 2007 Low power license except radio communications devices all frequency bands Category 1 equipment 17 2 FCC IC Compliance This device complies with Part 15 of the FCC Rules and RSS 210 of the Industry Canada Rules Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device The user is cautioned that changes or modifications to the device that are not approved by the manufacturer could void th
13. TTE m EU 15 18 0 KEYPAD TECHNICAL SPECIFICATIONS ee eeeeee esee eene ene esses see esee esee esee esee esee essa 16 19 0 TROUBLESHOOTING PROCEDURES eee e esee eee eene eee e 17 20 0 INDEX q 18 1 0 Reply Systems 1 1 Introduction This product consists of wireless RF keypads and a Base Station The system is generally used to record answers to multiple choice questions as part of a classroom presentation decision making session focus group or videoconference It offers methods for collecting and immediately reporting group response Reply systems have been available for over 20 years and millions of Fleetwood Group keypads are currently used worldwide Reply is a wireless handheld response system that provides numeric data interaction for meeting or learning environments Keypad responses are transmitted to the Base Station which processes and delivers the information to the attached computer Application software operates the Base Station and controls its associated Keypads While the system s hardware may offer powerful features application software is the essential ingredient in applying the technology to generate useful results 1 2 Applica
14. e Normal option leaves the backlight on while connected to the base unit Using the backlight in this mode dramatically impacts expected keypad battery life When the Keypress option is selected any user entry forces the backlight on The backlight remains on for the time period selected between 2 to 5 seconds and then turns off Using the backlight in this mode has minimal impact on the battery life of the keypad and still provides keypad readability in low lighting conditions The final option is Acknowledgement Though not much different than Keypress mode the backlight will remain on until the vote has been successfully accepted by the base unit The timer applies here too Once the acknowledgment is received the timer begins and the backlight will shut down after the 2 to 5 seconds has lapsed This operation is most useful when using the system for large groups gt 400 keypads where the backlight in Keypress mode may turn off before the keypad vote is acknowledged 11 5 RF Performance The Reply Plus system is equipped with frequency hopping to avoid interferences from other products However a heavily used wireless internet access point can make certain frequencies more difficult to transmit on There are three commonly used channels for Wi Fi access points Channel 1 6 and 11 The Reply Plus system can be set up to avoid 1 or 2 of these channels if needed The available settings are displayed in Table 2 NOTE The settin
15. e n pn cett en demde act 1 1 1 INTRODUCTION 1 1 2 APPLICATIONS ADVANTAGES 1 1 3 COMMUNIGATION Cle te ee nete rro ebbe ea one tes Quee ee aec seca be ed AES 1 1 4 TECHNOLOGY LEADERSHIP PATENT PROTECTION AND CERTIFICATION 1 1 5 OTHER FLEETWOOD GROUP INC PRODUCTS rris nena 1 2 0 PRINCIPLES OF OPERATION cccccccsssssssssssssssssssssssssssssssssssssssssssssssssscssccccccscccccscsssccsccscscsccsscccscscsssees 2 3 0 SYSTEM DESCRIPTION AND SET UD scsccccccccccccscsscccssssctecsssessecsceassecsssassecsssecdecsssestecsdecsseesssesseesseessecsseessoes 2 Del ROOM LAYOUT TERRE TTL EE 2 3 2 PLACEMENT OF THE REPLY SYSTEM 2 4 0 BUTTON DESCRIPTIONS 6cccccsccscccccccsctcccccccccesosccecesescsecesescsecesesosecesesccecesesosecesesececesesececesasccecesesececesesececesace 3 A TPOWER KEY ENTE m UU m E 3 4 2 SEXRCH SGAN EINK KEY x eie duse desde ce les ee eoe p dites d eui ose QUU Ive uL QUO 3 LG LIB Scd REY REOR T UE 3 LASYMBOL KEY OR 3 4S NUMBER KEYS etel bet ve ede avete ie ESEN EE vue Rue dedu o er EEE EEE ETES 3 D MIO MEA RR TR TU T 3 4T SEND REY UU 3 ASO DELETE KEY
16. e through software from a list of built in prompts or a custom message of up to 12 characters The message is displayed on the top line of the keypad display and is available in all answer types except the Moment to Moment After the keypad has sent the vote selection the prompt is cleared from the screen as a feedback mechanism Below are two examples of available messages 00 Bl z CECEe cecee 123456C 002 CECE The system supports both global and individual keypad custom messaging Custom messages are case sensitive and numbers letters and common symbols can be used During a question or slide the software can send a custom message or prompt to a specific keypad on the system individual message can also be sent to the keypad after the user has voted and will appear on the LCD Like the global messages built in or custom the screen will Fleetwood Group clear if the user votes after the message is sent Any new global custom or built in message will override and clear specific keypad messages Important Using any custom messaging will slightly decrease the polling time of the keypads The built in global message options will not 11 3 Correct Answers The system supports keypad specific notification of a correct or incorrect response Via software the administrator determines when the answer is displayed and is sent globally to all keypads The last response the keypad se
17. e user s authority to operate the device 17 3 EU Compliance This device is a 2 4 GHz low power response system controller intended for residential and commercial use in all EU and EFTA member states 15 Fleetwood Group Notice The base and keypad units may be susceptible to Electrostatic Discharge ESD and other similar fast transient events causing system interruption Should system interruption occur reboot computer reset base unit by disconnecting and reconnecting USB cable and push any key on keypads which have powered down 18 0 Keypad Technical Specifications Enclosure ETC RN com o pm Lebe n 2 With Batteries 0 290 Without Batteries 0 185 Power Symbol t Vame o Unit arameter ni Se E 16 19 0 Troubleshooting Procedures ISSUE POSSIBLE CAUSE SOLUTION Keypad Battery Life is short The backlight is in the always on state Non alkaline batteries were used If backlight is needed use the on key press or acknowledgement settings Rechargeable batteries offer the ability or reuse but may have a shorter run time than alkaline batteries Keypad does not turn on Batteries may be inserted backwards Batteries are dead Pull the batteries out and check the orientation symbols in the bottom of the battery cavity Replace the batteries No Ethernet communication Normal Cable used for direct PC connection
18. ealer developers Most Reply compliant software applications require the Windows operating system trademark Microsoft Corporation Contact Fleetwood for details on the software applications that are certified for use with Reply products 15 0 Accessories Call Fleetwood or an authorized dealer for information on available storage shipping cases extra cables or power supply kits 13 Fleetwood Group 16 0 Limited Product Warranty Fleetwood Group Inc warrants its Reply Wireless Response System components for a period of 24 months from the date of manufacture for any material or workmanship defect in the product This warranty does not extend to batteries or any product component which has been subjected to misuse neglect accidental breakage improper installation use outside of present guidelines or alteration outside of our factory Reply Base Stations and Keypads use internal antennas built directly on the printed circuit board Modifying the antennas in any way will result in reduced range and will void the warranty There are no user serviceable parts inside Base Stations or Keypads Fleetwood Group Inc agrees to remedy at the factory any product defect or at its discretion replace any component or part of the product provided the owner complies with the following procedures 1 The owner is to determine that the problem is not the battery or a faulty or improper connection with the personal compute
19. ents how many bases it found Either the Base ID CH of the base is displayed or the Session name Use the left and right soft keys to scroll through the list 08 Bl CECE For bases with login enabled the key icon flashes on the display when the associated base is shown 1 Wi CECECECECECE 10 There may be times where the x is displayed in the icon region after searching for a base X 13 The x indicates the system is not ready to accept keypad requests Once the system administrator has configured the system and the software is ready proceed with the base selection Researching for the available bases is not necessary If the system is still not ready the Base not Accepting message will be displayed as explained in the next section 10 3 Connecting to the Base Press the Send key or the center soft key to begin negotiating with the selected base station displayed 0066 Til While the keypad is negotiating itself onto the system the display presents Authorizing and shows the Base ID CH selected in the left corner This display will not show if the system selected is configured with login enabled key displayed See Section 10 4 for completing the login sequence After a delay the keypad will connect to the system
20. gs to avoid Wi Fi are stored in the base station not the keypad These settings remain active even after disconnecting power until they are changed through software See your network administrator for help in determining the optimum setting Table 2 Wifi Channel Avoidance Settings Avoid Frequencies Avoided Low Avoid 2401 MHz to 2425MHz avoid Wi Fi channel 1 LowMid Avoid 2401 MHz to 2450MHz avoid Wi Fi channels 1 and 6 LowHigh Avoid 2401 MHZ to 2425MHZ and 2450MHz to 2475MHz avoid Wi Fi channels 1 and 11 Mid Avoid 2425MHz to 2450MHz avoid Wi Fi channel 6 MidHigh Avoid 2425 to 2475MHz avoid Wi Fi channels 6 and 11 High Avoid 2450MHz to 2475MHz avoid Wi Fi channel 11 None None If there are three or more access points covering the entire band the WRS970 system can be configured to use a higher power level setting The level is only certified for use in the United States and Canada See Table 3 For areas that don t have wireless internet issues but are using multiple Reply systems in nearby rooms it is recommended to lower the power level setting to avoid system interference Set the power to what is necessary to reliably cover the room or area in which the system will operate The power level options are displayed in Table 3 Table 3 Power Level Settings Power Level Power mW Low 0 01 mW Mid 0 1 mW High 0 3 mW Europe Max 1 mW default for all systems
21. he Alert key sends a special packet to the base unit to alert the presenter Itis not treated as a vote during questions 4 4 Symbol Key The symbol key behaves differently depending on the question type being asked If multi digit answers are being entered there is available a list of special characters that are obtained by pressing the key again within a small time period When the timer runs out the next key press will appear in the next position 4 5 Number Keys The number keys are used for voting and changing settings Some question types will require these keys to be used for voting If the question type is Alpha then the display will show the letter printed on the button on the display 4 6 Soft Keys AJ LA A The soft keys are for special occasions Some question types require the use of these keys They are also used for menu navigation and Base selection 4 7 Send Key The send key has multiple functions depending upon the question type being asked and the prompts on the keypad display This button is not always needed to send a vote Most question types will send when the vote is entered The send key is used for sending Fleetwood Group multi digit answer types after the numbers have been entered It is also used as an enter key or yes key when prompted or saving data 4 8 Delete Key The delete key is used to clear the display delete a multi digit character and
22. hen the specific keypad is being queried by the base station RF signal strength icon displays a number of bars 9 indicating how well the keypad is receiving RF packets from the base station 6 0 Accessing the Menu Each keypad has a menu system for local configuration These settings are not able to be set globally from the base unit To enter into the menu list at the keypad press the DEL key and the SEARCH key simultaneously The base through software can also force each keypad on the system to display the menu The screen will change to the following C e CECE Pressing soft key right and left button will cycle through the pages The center soft key button will open the sub menu showing the current settings The DEL key will back out of the submenu entered Each of the pages is described below It is important to note that the base unit can limit the menu access of each keypad on the system Therefore the menu or some screens may not be available 6 1 Page 1 Serial Number 1 23 The factory set serial number is displayed It will match the number printed on the label on the bottom of the keypad and cannot be changed 6 2 Page 2 Firmware Revision 1C 00 Selecting the firmware menu displays the current firmware revision loaded in the keypad Since the product is field updatable this is a useful tool for kn
23. learly superior to other technologies using one way radio or infrared which do not provide acknowledgment to the keypad when its entry is received and do not have any way of rejecting invalid entries Ns aN f AN M 8 chars M 44 2 lines J RM Figure 1 System Diagram The WRS970 or WRS971 Base Station is the control center for the system and operates according to commands issued by the application software The Base Station can be set to any of the 31 available channels through the OCX module Each Base Station can process responses from up to 500 keypads A radio frequency packet is continuously sent out by the base station when the unit is powered on Each base station s packet can only be received by keypads that have been set to the same channel 3 0 System Description and Setup 3 1 Room Layout ex Base Computer Station WILD Projector Figure 2 Typical Room Layout 3 2 Placement of the Reply System The Base Station can be located anywhere in the area where the keypads a
24. nabled the key icon and text prompt will show on the display 08 1 123456C The option set via software is available to enable private login by showing dots instead of the actual numbers on the keypad display ID BI e Press the SEND key to submit the entry Once the application has processed the value the results are sent to the keypad If the login is accepted the keypad updates the settings to the current polling question type and configuration If the keypad entry 15 not accepted a message for retry is presented Yi Yi 1 Wil 1 Wi Login combined with Authorization creates a more secure system With Authorization enabled select keypads from a predefined list are allowed on the system While authorization can be used with either addressing mode Static mode is not able to present feedback other than Login Retry When a system is configured as Dynamic mode additional login information may be reported 1 Wi If the keypad has trouble communicating with the base unit a message of failure is reported Press the SEARCH key to repeat the login process if this Occurs Fleetwood Group 0 1 The above message appears when system Authorization is enabled and the keypad serial number
25. nt to the base successfully is compared against the correct answer The keypad remains locked while answers are displayed and a new question releases the lock Sample screens are shown below for a few of the question types oJOc BV 45000 45000 5 X 1 23 1 28 1 For the two multi digit examples above the user answer is shown on the bottom line while the correct answer is shown on the top line The X or check will display simultaneously of the answer answer can be up to twelve characters v LY For single digit modes the top line will display the text Answer along with the correct answer The bottom line will display the user entry as with the multi digit answer type educ B v VW For the soft key answer types the user answer selected is not displayed on the display An arrow shows above the correct answer and the x or check icon is lit for feedback 10 Important The system does not allow multiple right answers Using the keypad answer functionality slightly decreases the polling speed of the system 11 4 Backlight Each keypad features an EL backlight for viewing the LCD in low light conditions The backlight controlled via software has four operational modes Off Normal Keypress and Acknowledgment The backlight feature 1s optional and not using it will offer the most battery life Th
26. ode but Base ID are not matched Keypad is static mode base is dynamic mode Change either the keypad or base so they match Change either the keypad or the base to the desired operational mode The two modes are not compatible with each other See Section Error Reference source not found Keypad won t authorize Base station the keypad tried to connect to has been disconnected Press SEARCH key again and select a new base Base not found to connect to Drivers not installed or can t be found Connect to the internet and then connect the base unit or if no internet insert the CD that came with the system 7 31 2007 TL Fleetwood Group 20 0 Index Batteries 12 A Down 5 Prompting 9 Accessories 13 Answer Types 8 Q B Question Answers 10 Base Connecting to 6 R Disconnecting from 8 Return Parts 13 Searching for 6 RF communication 1 Selecting a 6 RF Performance 10 F 5 Fleetwood products 1 Service ii 14 Software 13 I System Operation Mode Dynamic 6 Interface 13 Static 6 K T Keypad Backlight 10 Technical Specifications 16 Keypad Menu 4 Troubleshooting 17 Keypad Serial Number 4 V L Voting 8 Login 7 W Warranty 14 Operating Modes 5 P Patent information 1 Power 18
27. owing whether the keypad is up to date 6 3 Page 3 LCD Contrast 1 The contrast is a setting that can changed and may need to be as the batteries begin to die Pressing the right and left soft keys will increase and decrease respectively the contrast level 6 4 Page 4 Static Keypad Address 002 The current static address of the keypad is displayed on the second line This menu option is only for Static mode keypads 6 7 Enter the three digits up to 500 for the new keypad address As each key is entered the previous will shift left a position on the display Once the desired address is shown press the SEND key to save or the DEL key to exit and not save If an invalid address is entered and SEND is pressed the keypad will report Invalid and the address will not save 6 5 Page 5 Static Keypad Base ID CH 10 This option works similarly to the Keypad address page Enter two digits of the Base ID up to 31 for the base unit the keypad is to communicate with Press the SEND key to save or the DEL key to cancel This option like the keypad address is only available for static mode see Section 6 7 keypads 6 6 Page 6 Key Press Feedback Each keypad contains buzzer internally which has the option of being configured to provide feedback with each key that is pressed Using the left and right soft keys
28. r or power source The owner will contact our Product Service Coordinator during standard hours Monday through Thursday 7 00 AM to 3 30 PM and Friday 6 00 AM to 12 00 PM Eastern Standard Time at 1 888 GO REPLY 467 3759 or www replysystems com rma to obtain a Return Material Authorization RMA number prior to shipping the product back to the factory 2 The owner will send the defective component via prepaid freight to Fleetwood Group Inc Electronics Division Product Service Coordinator RMA 11832 James Street Holland MI 49424 3 Ifthe factory determines the defect is due to negligence or oversight on the part of the owner the owner will be invoiced for the cost of the repair 14 17 0 FCC IC and EU Compliance Information WRS7200 Reply Keypad Responsible Party Pertaining to the Declaration of Conformity Fleetwood Group Inc 11832 James Street Holland MI 49424 Attn Product Service Coordinator Phone 888 467 3759 17 1 Standards and Guidelines This device complies with the following European Directives and USA Canada Regulations gt Directive 1999 5 on radio equipment and telecommunication terminal equipment and the mutual recognition of their conformity Directive 2006 95 EC on the harmonization of laws of member states related to electrical equipment designed for use within certain voltage limits The USA Federal Communications Commission FCC Rules and Regulations gt Industry Canada Rules and
29. re to be used WRS7200 keypads can operate in a room up to 650 x 650 200m x 200m in size The total range of the system is determined by the base and keypad whichever is shorter Despite a robust communication system walls and some other 2 4 GHz devices can moderately to severely limit the system s performance If coverage of a larger area is necessary elevation of the Base Station or centering in room can usually improve the reception of the keypad signals NOTE Due to the properties of signals operating at 2 4 GHz Fleetwood does not recommend placing any walls between the base station and the keypads The material in a wall tends to absorb the RF signal and some reduced performance might be observed 4 0 Button Descriptions Figure 3 WRS7200 Keypad Any of the keys listed below can be disabled via the software to further limit invalid key presses g Only the power key will turn on and off the keypad The base unit through software can control whether the key is disabled to turn off the keypad See Section 7 1 for more information 4 1 Power Key 4 2 Search Scan Link Key The search key when pressed will change the three digits in the upper left corner of the LCD to display the current Base ID channel for 3 seconds After the timeout it will display the keypad address again If the keypad is configured as Dynamic Addressed the key will prompt the user to search for bases units 4 3 Alert Key T
30. s only the soft keys at the top of the keypad Choices are displayed above the soft key it relates to Simply press the key to select that option and the vote is sent without any further action 11 1 4 Yes Abstain No 002 Bl CE CECE This answer type uses only the soft keys at the top of the keypad Choices are displayed above the soft key it relates to Simply press the key to select that option and the vote is sent without any further action 11 1 5 Negative Neutral Positive 002 Bl LYI 0 This answer type uses only soft keys at top of the keypad Choices are displayed above the soft key it relates to Simply press the key to select that option and the vote is sent without any further action 11 1 6 Agree Neutral Disagree This answer type uses only the soft keys at the top of the keypad Choices are displayed above the soft key it relates to Simply press the key to select that option and the vote is sent without any further action 11 1 7 Low Med High 002 Bl cee This answer type uses only the soft keys at the top of the keypad Choices are displayed above the soft key it relates to Simply press the key to select that option and the vote is sent without any further action 11 1 8 True False 002 B ceQcee This answer type uses only the soft keys at the top of the keypad Choices are displayed above the soft key it relates to Simply press
31. sbensusdadacsdensteestounsaedessbensusdadsesteastesstede 9 VER ESTUB UHEBTHURUII TATE 9 11 1 11 SOft Key CHOICES RE 9 TIZ KEYPAD USER PROMPT S orearen E 9 l3 CORRECT ANSWERS s etbesttecsoetbeaesoes e a E E E AE E AER 10 1 era o e a a a ea a E RS 10 11 5 PERFORMANCE TE 10 12 0 KEYPAD BATTERY REPLACEMENT esescscsccececcccceccccccsccccccccccccccececcccecccccccececccceccccsceececescsescsesesesesee 12 13 0 WRS970 DATA FORMAT AND COMMAND 141515 13 TA O SOPT WARE scsccosssssiccssvesacessvasdvesceascecesvacevescnesdessevasdvesssesevessvasdvesdvesevessvacevesevacevecsveseveseuasevesssacevesssesecesswaceees 13 15 0 ACCESSORIES visi cessesscossesecscossssceoscecececscsseceoscececocscvcecesocececscocececessdecececscscecesodececssococecessdececocscscecesodecccocsence 13 16 0 LIMITED PRODUCT WARRANTY sevcccscscscscccscccscscscvcscvcscecscecscecscsesseesseescecsceescecsdecscecscsestecsseescecsceescecssees 14 17 0 FCC IC AND EU COMPLIANCE INFORMATION ccccccscssssssssssscssssssscscssscscscscscscsscsssscccccssesscsses 15 12 STANDARDS AND GUIDELINES gt scsevecdvacencedscacnstdeet dacs E dese ce Zs cued duse deter eode nU dE e Pe Eee Eee Ese Ped 15 Mdgeellarae viui 15 ASI REG OIDNENEUTSEEES
32. stop sending a key press It also functions as a cancel key for prompts and an exit key for menu navigation 5 0 LCD Icon Definitions The LCD presents the user with the keypad behavior There are several icons across the top of the screen and a region for presenting and entering text 4 t1 i Table 1 LCD Icon Definitions indicates the number to the right is the Base 1 ID or Channel and the ID indicates the number to the right is the keypad identity or address Number of the Base ID or keypad address matching 2 the label described above Battery Level indicator Icon Blinks when batteries 3 should be replaced 1 2 3 lit indicates a multi digit question 4 1 lit indicates a single digit question which includes numbers or letters None of the icons are lit for other question types Check indicates the answer submitted is correct An 5 X indicates the answer submitted is incorrect It can also indicate system is not ready Key symbol when lit constantly shows the keypad is 6 logged into the system The icon will flash at times to indicate the system has login enabled Up arrow icon is lit when the keypad is transmitting data to the base station The down arrow is displayed when the keypad is receiving data from the base station There are two 8 operational modes for this icon 1 Lit when any keypad is queried by the base station 2 lit w
33. tions Advantages Many meeting and learning venues require a mechanism for audience interaction Moreover many seek a method of automating surveys and grading activities Reply meets the need for such an interactive tool bringing everyone together and instantly allowing measurement of interest understanding and involvement gt Audience members can participate from their seat and personally indicate their opinions ideas and knowledge gt Results of the interaction are immediately available and their display offers presenters a valuable insight into the opinion and comprehension level of audience members gt System setup typically involves handing a Keypad to every participant and connecting the Base Station to a computer No Keypad wires or cabling need be installed prior to use This allows fast reliable safe and attractive installation 1 3 RF Communication The Keypads communicate with the Base Station using wireless Radio Frequency RF technologies The patented proprietary design has been rigorously tested and optimized for reliability and collection speed 1 4 Technology Leadership Patent Protection and Certification Fleetwood Group Inc maintains leadership position in wireless development of audience response solutions United States Patents 6 665 000 5 724 357 7 599 703 B2 7 277 621 B2 5 379 213 7 746 820 European Patents 0 069 773 1 427 278 1 478 099 reflect the commi
34. tment to wireless technology leadership and the unique position that Fleetwood Group Inc brings to the market Additional United States and foreign patents are pending Fleetwood Group Inc also maintains a commitment to complying with the United States Federal Communications Commission and various foreign regulatory requirements Others are continuously being added Please contact your reseller Fleetwood Group Inc for more information on certification 1 5 Other Fleetwood Group Inc Products Fleetwood Group Inc is a manufacturer of quality electronic products that are sold through a worldwide reseller network All Reply products are designed and manufactured in Holland Michigan USA For more information on these products or our customization capability please visit our website at www replysystems com Fleetwood Group 2 0 Principles of Operation This Reply System uses the latest in 2 4 GHz wireless technology to turn any meeting into a dynamic interactive experience for each participant without having to deal with the difficulties of cables and connectors Fleetwood is unique in the marketplace with its patented technology to provide a two way link with the keypads This design ensures that no responses are missed by requiring a keypad to retransmit the user s response until it is properly received by the Base Station The design also allows the system to refuse to acknowledge any invalid entries This is c
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