Backup Pro – User Manual
Contents
1. cccccececseceeeeceeeeeeeeeseeeeaeeeees 18 3 7 Add new backup destination ccc ccc ccc cec eee ee cece eeeeeeee eee eceea nennen nennen nennen nenne nnnnnnnennennnennn 22 3 8 Email Status and Alerts anne ee 28 3 9 Free up storage space in the Arcplace Datacenters cccccceceeeceeneeeeeeeeeeeseeeeneeeeaeeeees 29 3 10 Settings Overview nessessensennennennennennennennennennennennnnnennennnnneenennneneennsnnensenensensenensenneneen 30 3 10 1 Settings Inbound backup from other computers ccc cc cec eee eceeeeceeeceeeeaeeeeaeeees 33 3 10 2 Settings Backup Frequency and Versioning ccceccecceeceeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 34 3 10 3 Settings Filename patterns to exclude cece cece eee e eee eee e eee e eee eeee eee eeaeeseeeeeeneeees 35 3 10 4 Settings Advanced settings cccccccceceec eee eeeeceeeeee en nen nnennnnn nennen nnennennnenneennnennenn 36 3 10 5 Settings Backup sets uunsesuesennennnennnennnennnenneennnunnennnnnnnennnnnnnennennnnenneennnennennnennenn 37 3 10 6 Settings Archive Encryption Key susuesussenseennnennennnnnnennnnnnnennnen nennen nennen nnennenn 38 4 Back p Po Ka OT an ea Ei EE Eee 40 2014 Arcplace AG Page 1 Backup Pro User Manual Arcplace fe 1 General 1 1 Supported Platforms Platforms Software package l 32 Bit Backup Pro Win Windows 8 7 Vista XP Windows Server 2012 2008 2003 64 Bit Back2. Backup Continue Backup Is this a new computer If so you can adopt a previous computer to avoid restarting the initial backup Congratulations Backup Pro is backing up There are two parts tN Backup Pro A desktop application what you see now and a backup engine that s always working even when You exit or log off Destinations Arcplace Datacenters No files selected for backup Files Step 4 Adopt the previous computer Please select the computer you want to adopt To let this computer take over for an existing one select a computer to adopt Name Last backup Backup archive W7 WS NB AP 17 23 hours 8 4MB Arcplace Datacenters 98 9KB WS AP 03 This computer will now back up as NB AP 17 The old computer NB AP 17 will no longer back up 2014 Arcplace AG Page 41 Backup Pro User Manual Step 5 Login again After successful adopting of the previous computer you will be signed out automatically and you have to type in your password again a Foe x x Backup Arcplace ra s Log in to the Backup Pro desktop For added security this Backup Pro desktop requires a password Username m tester arcplace ch Password Licensed to cal AG Step 6 Adoption completed After successful login the migration process is completed The temporary created computer object will be removed automatically and the display name of the previous computer will be
3. Arcplace Datacenters Default backup destination at Arcplace over Internet W7 MGMT Backup destination on another Computer over LAN Internet local backup Backup destination on a local storage Hard disk ee Backup Arcplace Be Restore files for computer WT WS this computer W Restore From backup destination Arcplace Datacenters 100 46 minutes aga Find files to restore by nam ur MGMT 100 lt 1 minute ago local backup 100 1 minute ago Name p g0 Last Backed Up a Me E iiA 11141 i ba gt MO Backup Pro Data 4 DO Users 4 Administrator 17714 11 41 AM 4 D Documents 1714 11 43 AM gt MO My Music gt DO My Pictures gt DO My videos b Customer letter 33 dock OMB 1 9714 2 40 PM b Customer letter xyz docx 121 1KB 1 15 14 10 01 AM gt ES desktop ini IKB 1 7714 11 43 AM gt DO Favorites 1 7714 11 43 AM Show hidden files Show deleted files Restore the most recent version to Desktop and rename any existing files 2014 Arcplace AG Page 16 Backup Pro User Manual 3 5 Restore Data of another Computer Backup Pro also allows you to restore data from another registered computer That means it s possible to restore data which originated from another computer which is linked to the same account e mail address Please note The destination folder of the restore operation is always on the computer you re working on right NOW W Restore 2014 Arcplace AG Restore files for c
4. Backup Pro User Manual Step 3 Registration of your computer to your Backup Pro account In this step you need to register your computer using your Backup Pro account One computer is equivalent to one client An account can be used for up to four computers clients and needs only one user license Email Please provide your full Email address here Password Provide your password from the backup order here The Email and Password should have been sent to you directly from your IT Partner or from Arcplace Backup Arcplace E Use existing account Flease enter your username and password This information identifies you and encrypts your files so nobody else can access them O New Account Existing Account ei eg Password u Licensed to Reseller AG After registration the first screen you will see is shown below By default your document folder in your user profile will be automatically backed up example Documents 2014 Arcplace AG Page 7 Backup Pro User Manual See Backup Arcplace a f Backup Destinations g Arcplace Datacenters EE Backup complete amp Files DO Documents 7 files 121 5KB Total 7 files 121 5KB You will find a detailed explanation of the software configuration on the following page Configuration Manual 2014 Arcplace AG Page 8 Backup Pro User Manual 3 Backup Pro Configuration This section gives you an overview of all important
5. 121KB 1 files 3 7 Add new backup destination Where do you want to back up your data In addition to the Arcplace Datacenters Backup Pro allows you to back up your data to a local storage or another computer Advantage of a local storage as a backup destination Having a local storage as an additional backup destination brings the ability to restore data without being online Local storage furthermore makes it easier to restore large amounts of data even with a poor internet connection Advantage of another computer as a backup destination To have a backup on another computer brings additional security 2014 Arcplace AG Page 22 Backup Pro User Manual Add Local Storage Change to the menu Destinations and click on Folders Soo Backup Arcplace ra Backup Pro provides secure unlimited backup to multiple destinations Add destinations to improve your backup plan CI Back up between your computers Laptop to desktop home Computers to office Mac to PC it all works Destinations Qa Back up directly to an attached drive Move drive to a remote Folders PC to continue offsite protection Arcplace Datacenters Click on Select and select an empty folder on your hard disk ea Backup Arcplace To Available folders Destinations How to back up to a local tolder 1 Select a backup destination folder 2 Your folder appears in the list of available folders 3 Select
6. and restore are allowed to run only during this timeframe Verify selection every Scan system for file changes and deleted files within your backup selection at the interval and time of day you specify If the computer is powered off or asleep at the scheduled scan time the scan will wait until the next scheduled scan time to run Frequency and versions Display window in which you can specify how often Backup Pro backs up and which versions shall be retained See Backup Frequency and Versioning for detailed list of settings Filename exclusions Display window in which you can enter file extensions to be excluded from your backup See Filename patterns to exclude for detailed list of settings Advanced settings Settings for disabling enabling data de duplication compression encryption real time file watching and backing up open files See Advanced settings for detailed list of settings Backup sets Create backup sets view and edit backup set options Once backup sets are enabled the Backup tab displays additional options See Backup sets for detailed list of settings 2014 Arcplace AG Page 30 Backup Pro User Manual Account Personal information Do not change the username without asking your IT Partner password Manage account This hyperlink brings you directly to the web administration of Backup Pro Information helpful for technical support calls Security Access Before changing anything here plea
7. computers Useris away when not active for 15 minutes When user is away use up to ao percent CPL When user is present use up to 2 percent CPU stop when battery reaches a percent Launch system tray on startup show full paths on Backup tab a Back up Status and Alerts Delivery time Email Undo Changes Save Delivery time Define at what time Backup Pro sends Email notifications By default Emails will be always sent Email To configure the Email notifications click on the button Configure 7 ays send warning alert when not backed up for days Q Send Sample send critical alert when not backed up for days Send Sample set up your SPAM filters to allaw email notifications From supportigarcplace ch To m testen arcplace ch 2014 Arcplace AG Page 28 Backup Pro User Manual Please note Your SPAM filters should allow to receive Emails with the following sender address support arcplace ch Email Settings Send backup status report every Send Email summary of backups every 7 days Warn me when not backed up for Send Warning Email if computer is not backed up for x days Alert me when not backed up for Send Alert Email if computer is not backed up for y days 3 9 Free up storage space in the Arcplace Datacenters Every week Backup Pro maintains your backup archives and frees up storage space The backup maintenance proce
8. scan automatically occurs on each block silo that is able to reclaim space Listen bind address IP address of the interface that listens for connections Listen port Port the interface listens to for backup connections Allow backup and restores to Always Backup Pro is always able to receive backups and run restore to other computers Between specified times Backup Pro accepts backups and restores only during the time range you specify For example you may want to run between 6 a m and 9 a m You can also choose the days of the week that you want backups and restores to run Default backup archive Shows location on file system where backup archives are location stored 2014 Arcplace AG Page 33 Backup Pro User Manual 3 10 2 Settings Backup Frequency and Versioning The window below shows how you can specify how often Backup Pro backs up and which versions shall be retained Change to the menu Settings and to the tab Backup Here click on the button Configure on the point Backup frequency and versioning Backup Frequency and Wersioning Settings Backup frequency New version every 15 minutes Additional versions to keep fram Last week every 15 minutes Last 90 days every day Last year every week Previous years every month Remove deleted files Defaults Cancel Ok Item Ci Description gt gt O Backup frequency New Indicates how often Backup Pro backs u
9. Arcplace fe Backup Pro User Manual Language English Version 3 2 Date May 21 2014 Created by Company Arcplace AG Wiesenstrasse 14 8008 Zurich Email support arcplace ch Telephone 41 44 260 80 00 Fax 41 44 260 80 01 Internet www arcplace ch Backup Pro User Manual Index of contents TONO artes settee er ee ee 2 121 SUI OMe FON MS nee ee tnt ce ents nen E E EE 2 1 2 Minimum Hardware Requirements ccccececceceececeecececeecuceececeecuceeaeseeaeseseesesueseseeaesernnes 2 1 3 BACKUP FIO SSH WAL hee a ne neces en ae ee eres 2 1 4 Download Backup Pro Softwar e ccccccccccseceecceeeeee eee eee eee eeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeeeeeeseeaes 2 2 Backup Pro Installation in VW INGOWS ernennen ee 3 9 BACKUP Fro GON OUl QNOM ee ee 9 3 1 Start using Backup Pro after system boot cece cec ccc ecc eee eeeeceeceee eee eseeeeeeeseeseeeeeeeseeaeseeseeaes 9 3 2 Select Data to Back Up i veccceccccccccctesecccedcencstecarsasecscanexccdsterseedeeeasdedeceesecsseecsasdateeseasdesesteesees 11 3 3 Restore data Files and Folders cccccecceceeceeceeeeceeceeeeeeeceeseeeeseeseeeeseeseeeeseeseeseeeeeeegees 13 3 4 Restore data from another backup destination ccccceceececeeceeeeseeeeeeeeeeeeeeeeeeeeeeeeeaeeees 16 3 5 Restore Data of another Computer ccc ccc ccc ecc eee eceeeeee eee eceeseeeeseeseeeeseeseeaeeeeeeeaeeeeseenees 17 3 6 Web Restore Restore data through the web interface
10. Manual 4 Backup Pro migration This procedure describes how to migrate adopt the Backup Pro with all configuration settings from one computer to another computer It is exactly the same procedure for a planned hardware replacement or for disaster recovery old computer is not anymore available due to i e hardware issue lost stolen etc ATTENTION For migrations The file and folder structure must be identical on the new computer as on the old computer If not Backup Pro will perform the initial backup again which could lead to an increased storage quota Step 1 Installation of Backup Pro Install the same Backup Pro client version as it was installed on the previous computer Step 2 Login Login with the same username and password as you did on the old computer This will temporary create a new computer object for the user you logged in Backup Use existing account Flease enter your username and password This information identifies you and encrypts your files so nobody else can access them O New Account Existing Account Username mtester arcplace ch Password eeeceereses Licensed to Reseller AG 2014 Arcplace AG Page 40 Backup Pro User Manual Step 3 Start the adopting wizard After successful login with your account you ll have the option to adopt this computer This will avoid restarting the initial backup and will apply your previous configuration settings Backup
11. a folder and click Start Backup 2014 Arcplace AG Page 23 Backup Pro User Manual Please note The folder needs to exist you can t create new folder using this dialog Select location to store backup data a Sg C b O Recycle Bin b i Backup Pro Data b O Documents and settings t O local backup O M3CCache t O PerfLags b O Program Files t86 b 3 Prograrm Files b O ProgramData b D Recovery b O sysprep System Volume Information gt D amp D temp t O Users b O Windows After selection you can see the listed Backup Pro Data as a local backup destination The initial backup can be started now Backup a Avallable folders Backup Pro Data Name Backup Pro Data C gt Backup Pro Data gt b17976065099340305 Destinations How to back up to a local folder 1 select a backup destination folder 2 Your folder appears in the list of available folders 3 Select a folder and click Start Backup Undo Changes 2014 Arcplace AG Page 24 Backup Pro User Manual Status of Initial Backup a Available folders Backup Pro Data Mame Backup Pro Data C gt Backup Pro Data gt 6179765650599340305 Destinations _ Backup Destination Backup Pro Data Progress Backup running space quota Automatic space used 116KB Remove Backup Archive Change to the menu Backup Here you can see all backup destinations and the current st
12. ackup Considerations Excluding files previously selected for backup marks the excluded files for deletion from the backup archive Newly excluded files are purged from the backup archive during the next scheduled Archive Maintenance Once excluded files are purged they are gone forever and cannot be restored 2014 Arcplace AG Page 35 Backup Pro User Manual 3 10 4 Settings Advanced settings Advanced Backup Settings Data de duplication Automatic 2 Compression Ion Encryption enabled F Watch file system in real time Back up open files wf Cancel Data de duplication Automatic Full compression is used when going over a slow Internet connection Minimal is used when going direct to disk or over LAN Full Every effort is made to identify duplicate data While being 100 effective it requires a great deal of CPU power With this setting you re sacrificing CPU and speed to save bandwidth and disk at destination Minimal Several methods are used to identify duplicate data While about 90 effective this setting requires far less CPU power and will speed up initial backup significantly typically 400 on a single processor system Compression Controls how Backup Pro compresses your backup Compressed backups use less bandwidth and less disk space Compression does consume some CPU but not enough to offset overhead due to maxing out your bandwidth or I O Because you generally have more CPU availab
13. atus of each backup Backup Backup Destinations Arcplace Datacenters O Backup complete e Backup Pro Data eZ Backup complete Files O Backup Pro Data 1 file OMB O Documents 7 files 121 5KB OD Favorites 10 fles 1 5KB Total 18 files 123KB The local backup will now backup the same data as the Arcplace Datacenters 2014 Arcplace AG Page 25 Backup Pro User Manual Add another computer as a backup destination Please be aware that you must have installed the Backup Pro Software with the same account on every computer you want to have as a backup destination Change to the menu Computers and click on Computers ee Backup Arcplace fa Backup Fro provides secure unlimited backup to multiple destinations Add destinations to improve your backup plan CI Back up between your computers Laptop to desktop home Computers to office Mac to PC it all works Destinations er Back up directly to an attached drive Move drive to a remote Folders PC to continue offsite protection Arcplace Datacenters Here you can see a list with available computers See Backup Arcplace aie Your computers WT WS this one Name W7 MGMT Deactivate Computer Destinations How to back up to your other computer 1 Install Backup Pro on another computer using your account m tester arcplace ch 2 After installing Backup Pro on the other computer
14. backup set Backup will run Always Backup Pro is always running Between specified times Backup Pro runs only during the time range you specify For example you may want to run between 6 a m and 9 a m You can also choose the days of the week you want backups to run Backup and restore are allowed to run only during this timeframe 2014 Arcplace AG Page 37 Backup Pro User Manual Verify selection every Scan system for file changes and deleted files within your backup selection at the interval and time of day you specify If the computer is powered off or asleep at the scheduled scan time the scan will wait until the next scheduled scan time to run Note Backup Pro alerts you if the time you set to run the verification scan is outside the timeframe you ve allowed Backup Pro to run Frequency and versions Display window in which you can specify how often Backup Pro backs up and which versions to retain Note When multiple backup sets back up to a single destination the frequency and version settings from the backup set with the highest priority are applied to all sets backing up to that destination See Backup Frequency and Versioning for detailed list of settings Filename exclusions Display window in which you can enter file extensions to be excluded from backup Note When multiple backup sets back up to a single destination exclusions applied to one set are applied to all sets that back up to the sa
15. e Size BE Desktop ds BackupPro x64_Win exe 08 01 2014 11 38 Application 37 200 KE m Downloads L Recent Places Libraries Documents al Music E Pictures Videos je Computer th Network rs BackupPro x64_Win exe Date modified 08 01 2014 11 38 Date created 07 01 2014 14 29 es Application Size 36 3 MB v CrashPlan Setup Extracting the main application Files 2014 Arcplace AG Page 3 Backup Pro User Manual Step 2 Start the installation Important note The installation of Backup Pro is not anymore Arcplace branded This is absolutely correct and will be the case in the future Follow the instructions on the screen te CrashPlan setup Welcome to the CrashPlan Setup Wizard The Setup Wizard will install CrashPlan on your computer Click Next to continue or Cancel to exit the Setup Wizard ea te CrashPlan setup End User License Agreement Please read the Following license agreement carefully CODE 42 END USER LICENSE AND SUBSCRIPTION AGREEMENT CRASHPLAN PRO CRASHPLAN FRoe Effective Date April 5 2013 IMPORTANT PLEASE READ THIS END USER LICENSE AND SUBSCRIPTION ACRE ER MERIT ClaRE FOI Y I do not accept the berms in the License Agreement Advanced Installer Back Next gt Cancel 2014 Arcplace AG Page 4 Backup Pro User Manual is CrashPlan Setup Select Installation Folder This is the Folder where CrashPlan will be instal
16. ed amp https backupprotest arcplace ch ll O E Devices Arcplace Backup ul l Web Restore From Destination Arcplace Datacenters completed 44 minutes ago v i Restore Target O Zip file for browser download Device Begin typing to search for a device that will receive the restored files then select a path on that device s filesystem Target device W7 WS Online Target path C Backup Pro Data Restore files as of Find files to restore by name or choose from the list v P C Backup Pro Data v Py Users v Ps Administrator Y P Documents gt Customer letter 33 docx Y Customer letter xyz docx 01 15 14 10 01 AM F UO 01 08 14 03 15 PM EL Favorites C Display hidden files 7 Display deleted files 7 Full Paths Folders Selected 0 Files Selected 1 Total Size Selected 121KB Cancel Restore 2014 Arcplace AG Page 21 Backup Pro User Manual After clicking on restore you will see that the push restore has started on the bottom left Please check the folder you selected during the restore process on the client and you should find the selected file e https backupprotest arcplace ch 1C P ad Devices Arcplace Backup Leal Arcplace ry 2 A Eat Sach Device Overview FA Dashboard W7 MGMT 171 2MB b 83 9MB 13 8 days 3 Organizations a Users CI Devices W7 WS 123KB 714 3KB 22 minutes My Profile Push Restore
17. es Arcplace Backup X ku Arcplace rg rs Mike Tester Q Smart Search Device Overview B Dashboard m W7 MGMT 1712MB ms 87 6 839MB 13 8days 2 Organizations wrws A 123KB m 100 7143KB 22 minutes o a Users CI Devices 2014 Arcplace AG Page 18 Backup Pro User Manual You have two possibilities to restore files through the web interface The first possibility is to download the files you need as a ZIP file e https backupprotest arcplace ch 2014 Arcplace AG 12 6 i l Web Restore From Destination Arcplace Datacenters completed 26 minutes ago w ae Devices Arcplace Backup X Restore Target Zip file for browser download Device Restore files as of Find files 10 restore by name or choose from the list v MC EL Backup Pro Data v Py Users Y P Administrator Y Ps Documents D y 01 08 14 03 17 PM 01 08 14 03 15 PM vVvvVvV gt EL Favorites _ Display hidden files _ Display deleted files _ Full Paths Folders Selected 0 Files Selected 1 Total Size Selected 121KB Page 19 Backup Pro User Manual After preparing the restore selection a new download link will appear at the bottom left P a ee Arcplace 23 Mike Tester Q Smart Search 2014 Arcplace AG Page 20 Backup Pro User Manual The second possibility is to push the files directly to the client on which Backup Pro is install
18. functions of the Backup Pro Software In particular please read the following chapters carefully 1 Select Data to Back Up 2 Restore data Files and Folders 3 Settings Backup Frequency and Versioning 4 Settings Archive Encryption Key 3 1 Start using Backup Pro after system boot After system boot the Backup Pro service starts itself automatically in the background To configure the software you can start the interface by using the start menu or the taskbar 1 Start menu Open interface by double clicking under CrashPlan on CrashPlan A Adobe Reader XI Default Programs w Desktop Gadget Gallery Internet Explorer amp Windows Anytime Upgrade Administrator e Windows DVD Maker Windows Fax and Scan E Windows Media Center Windows Media Player amp Windows Update a XPS Viewer k TR Computer p Accessories Documents Pictures Music wh CrashPlan N Devices and Printers d Games di Maintenance Default Programs T Microsoft Office Notepad Help and Support 4 Back 2014 Arcplace AG Page 9 Backup Pro User Manual 2 Taskbar Open interface by double clicking on the house symbol in the taskbar amp amp w P tb Customize 4 25PM en Gad 1 15 2014 You can find more options in the context menu of Bi The context menu can be opened by a right mouse click Show Application Backup Pro Data Arcplace Datacenters Sleep Exit Optiona
19. ins cannot access backup data stored at Backup Pro Central without knowing the data password If the data password is lost it cannot be reset and any backup data is unrecoverable e 448 bit encryption custom key O O 2014 Arcplace AG Highest upgraded security Manage your own data key per machine Each computer under this account could use a different data key Admins need data key to restore Impossible to remember with increased risk of losing the data key not being able to restore Page 38 Backup Pro User Manual Because you don t want someone getting at your data by simply downgrading your security we have made it so Backup Pro does not allow you to downgrade your security option Considerations e Once you have upgraded your security settings you can never downgrade e Arcplace Support has no way to recover your private data password or private encryption key because Arcplace never has access to this information e Administrators need to enter the user s private password or private key to restore files for users Passwords cannot be viewed in the admin console so a user must give this information directly to the administrator e Important You cannot recover your files if you forget your private password or lose the custom encryption key you created You must reinstall Backup Pro on all computers in your account with a new username and start backing up again 2014 Arcplace AG Page 39 Backup Pro User
20. it s added to the list 3 Select a computer and click Start Backup Undo Changes Save 2014 Arcplace AG Page 26 Backup Pro User Manual Status of Initial Backup tee Backup Arcplace Ta Your computers WT WS this one Name WT MIGMT wren 8 Destinations Backup Destination W MGMT Progress oO Backup running Space quota Automatic Space used 220 1KB Internet address 10 0 1 55 4243 1212 25 29 221 public Connection status Connected for 8 minutes Remove Backup Archive Change to the menu Backup Here you can see all backup destinations and the current status of each backup i SE Backup Arcplace 2 Destinations Arcplace Datacenters EEE Backup complete amp Backup Pro Data as gt Backup complete NT WMGMT E Backup complete Files O Backup Pro Data 1 file OMe DO Documents 7 files 121 5KB O Favorites 10 files 15KE Total 18 files 123KB 2014 Arcplace AG Page 27 Backup Pro User Manual 3 8 Email Status and Alerts Backup Pro sends at regular intervals Email notifications about the condition of the backups By default every week a summary of the backup status will be sent to the Email address of your account Inthe menu Settings in the tab Backup Email notifications can be configured see screenshot below Backup Name for this computer WF WS Settings Inbound backup from other
21. l backup destination see Add new backup destination Exit Close the taskbar program gt Not recommended because Backup Pro won t detected whether or not the user is away 2014 Arcplace AG Page 10 Backup Pro User Manual 3 2 Select Data to Back Up Which data should backup This question is important and according to the requirements the appropriate files and folders should be selected in order to be included in your backup set ATTENTION What is not selected will not be backed up Please review your selection carefully To change the selection click on the button Change as shown on the screenshot below Se Backup Arcplace 2 Destinations Arcplace Datacenters EE Backup complete amp Files G Documents 7 files 121 5KB Total 7 files 121 5K6 2014 Arcplace AG Page 11 Backup Pro User Manual Change the selection Attention Example Change File Selection a ma Cy gt MIO Backup Pro Data gt DIO Program Files g 4 El Users 4 BIO Administrator gt RO Contacts gt DO Desktop 3 I Favorites gt DO Music gt FO Pictures gt RO Saved Games gt DIS Searches gt PICS Videos PS Public gt ES albertjones gt ES arcadm n gt FI review gt DO roger cox RO sarah sanders gt DO scott price E Show hidden files Legend of symbols Not selected gt These files and folders won t be backed up Selected with subfo
22. lders gt Files and folder with all subfolders will be backed up ml Folder contains selected subfolders 2014 Arcplace AG Page 12 Backup Pro User Manual After the selection of the new files and folders the backup will start immediately and transfer the selection to the Arcplace datacenter Ps Backup Arcplace Te EM Backup Destinations Ww Arcplace Datacenters EEE Backup complete amp Files DO Backup Pro Data 1fle OMB Documents 7 files 121 5KB DO Favorites 10 files 1 5KB Total 18 files 123KB 3 3 Restore data Files and Folders Restoring data allows you to copy certain files and folders back to your computer so they can be opened directly with your local programs There are different ways to restore data which are described below Restore a file folder To restore files please open the menu Restore and navigate through the Backup Pro explorer to the original location of the file on your computer In the following example we will restore a lost document Customer letter xyz docx in the folder Documents By default the last version in the backup archive will be restored to your Desktop see screenshot below Excepting the selection restoring a folder is equivalent 2014 Arcplace AG Page 13 Backup Pro User Manual oc C x Backup Arcplace Ta Restore files for computer WT WS this computer W Restore From backup destination A
23. le than bandwidth or disk O we do not recommend turning off compression Automatic Files that do not compress well or are already compressed are not compressed by Backup Pro On All files are compressed Off No files are compressed Watch file system in real time Indicates whether Backup Pro is constantly monitoring for file changes When enabled this setting allows Backup Pro to avoid scanning your system for changes Turning off this setting means that changes will be detected only during a nightly scan or when users press Scan Back up open files Indicates whether files that are open in use at the time of back up will be backed up 2014 Arcplace AG Page 36 Backup Pro User Manual 3 10 5 Settings Backup sets When you enable Backup Sets the Settings gt Backup screen displays the below options Backup Mame General i Settings Priority 2 un Files 9 Desktop 10 files 121KB Destinations Hame Type Completed Last backup Arcplace Datacenters Cloud Backup will run Always Verify selection every 1 at 300 AM Frequency and versions Filename exclusions Advanced settings Undo Changes tem Description gt Z gt O Name for this backup set run no files selected or destinations specified removed from their respective destinations in the backup set files destinations and settings can select as many files or folders as you want destinations for the
24. led To install in this Folder click Next To install to a different Folder enter it below or click Browse Folder C Program Files CrashPlan Browse Advanced Installer Back Mets Cancel After clicking on Install the files will be installed on your system te CrashPlan setup Ready to Install The Setup Wizard is ready to begin the CrashPlan installation Click Install to begin the installation IF you want to review or change any of your installation settings click Back Click Cancel to exit the wizard Advanced Installer Back Install Cancel 2014 Arcplace AG Page 5 Backup Pro User Manual Te CrashPlan Setup Installing CrashPlan Please wait while the Setup Wizard installs CrashPlan This may take several minutes Status Copying new files Advanced Installer Now you should see a window which shows you the success of the installation After a few seconds a window will appear in the background Change to the registration screen with a click on Finish Backup Create your account Please enter your username and password This information identifies you and encrypts your files so nobody else can access them New Account Existing Account Completing the CrashPlan Setup Wizard Click the Finish button to exit the Setup Wizard lt Back Finish Cancel 254PM 1 15 2014 2014 Arcplace AG Page 6
25. me destination See Filename patterns to exclude for detailed list of settings Advanced settings Settings for disabling enabling data de duplication compression encryption real time file watching and backing up open files See Advanced settings for detailed list of settings 3 10 6 Settings Archive Encryption Key By default your account and archive is secured with a randomly generated 448 bit encryption key that all your computers use to encrypt your backup data The encryption key itself is also secured with your account password For security minded users Backup Pro offers additional security options Each of these security options offer greater security and correspondingly require greater effort to use Options include e 448 bit encryption Default O O O No extra password to remember and least risk for restoring data Admins can access backup data stored at Backup Pro Central If the user forgets his or her account password it can be reset without affecting backup or existing backup data e 448 bit encryption password O O O O O Higher security The user sets a data password that secures the encryption key Data password must be 8 56 characters long Admins must have the additional password to restore files Additional password to remember and increased risk of not being able to restore Users can change the data password at any time and changing the data password does not affect backup data Adm
26. omputer From backup destination WT this computer WT MGBAT Find files to restore by name or select from Name af C 4 DO Users 4 MO arcadmin p p p p p p p p p p kr MO AppData MO Application Data MO Contacts MO Cookies MO Desktop MO Documents MO Downloads MO Favorites FO Links MO Local Settings MO Music Show hidden files Backup Restore the most recent version to Desktop and rename any existing files Last Backed Up 1 LI haa 1715 14 10 25 AM 1715714 10 25 AM 1715714 10 25 AM 1715714 10 25 AM 1715 14 10 25 AM 1715 14 10 25 AM 1715 14 10 25 AM Show deleted files Page 17 Backup Pro User Manual 3 6 Web Restore Restore data through the web interface Backup Pro gives you the option to restore data through a web interface This means that you do not need the Backup Pro software for a restore To restore data through the web interface use the following link https backuppro arcplace ch with your Internet Browser Internet Explorer Firefox etc and login with your Backup Pro credentials see screenshot below N gt https backuppro arcplace ch 27 gt Login Arcplace Backup Pro Arcplace Pye m tester arcplace ch E Remember me Forgot your password Click on Devices on the left side and then on the Restore button from the device you want to perform a restore from ps backupprotest arcplace ch ll O Devic
27. ou are currently using name can be changed Inbound backup from other Settings for disabling enabling inbound backups See Inbound computers ackup from other computers for detailed list of settings User is away when not active Number of minutes of inactivity after which the user is considered away Percent of CPU to use when user is not at computer away P O When user is away use up to When user is present use up Percent of CPU to use when user is at computer present Stop when battery reaches Pause backup when remaining battery power is below this level Launch system tray on Displays CrashPlan icon in notification area startup Show full paths on Backup Show full path sequence of drives and folders to navigate to tab files wherever filenames appear on the Backup tab Language Automatic means that Backup Pro will display in the default language specified by the OS Note Changing the language creates a new history file Your old history file will no longer be available even if you switch back to the original language You need to exit and restart the Backup Pro application before your new selection takes effect Backup Backup will run Always Backup Pro is always running Between specified times Backup Pro runs only during the time range you specify For example you may want to run only between 6 a m and 9 a m You can also choose the days of the week you want backups to run Backup
28. p a file version Indicates which versions to keep from last week not including week today Indicates which versions to keep from last 90 days not days including last week Indicates which versions to keep from last year not including year the last 90 days Versions to keep from Indicates which versions to keep from previous years not previous years including last year Remove deleted files after Period after which deleted files are removed from the archive Defaults Return settings to original default 2014 Arcplace AG Page 34 Backup Pro User Manual 3 10 3 Settings Filename patterns to exclude In the menu Settings in the tab Backup you can define filename patterns to exclude files and folders from the backup set It can be used to exclude some file extensions or certain file paths Exclude certain file extension Backup Exclusions Exclude files and folders ending with fe g mpi to avoid backing up music Regular Expression e Basting ters To exclude certain file extensions from certain paths follow the instructions in the screenshot below Regular Expression has to be enabled Backup Exclusions Exclude paths matching expressi 7 Users Testuser Downloads exe Regular Expression mp3 avi Cancel In the example above all files with the extension exe in the folder Downloads in your user profile will be excluded from b
29. rcplace Datacenters 100 7 minutes ago Find files to restore by name or select fram list below a Name Size Last Backed Up Mei 1 7914 11 41 AM MO Backup Pro Data i 4 MO Users 4 D Administrator 4 D Documents 1 7414 11 43 AM b 1 7714 11 43 AM i 1 7714 11 43 4M 1 7714 11 43 AM Customer letter xyz docx 121 1 1715 14 10 01 AM AH desktop ini IKB 17714 11 43 AM gt DO Favorites V4 11 45 All b gt b Customer letter 33 dock OME 1 9714 2 40 PM gt gt Show hidden files Show deleted files 1 file O directories 121 1KB Restore the most recent version to Desktop and rename any existing files On the bottom you see the status of the restore operation Backup Arcplace ae Restore files for computer WT WS this computer From backup destination Arcplace Datacenters 100 16 minutes ago W Restore p p q Find files to restore by name or select fram list below Name Size Last Backed Up a 1 C 17714 11 41 AM MO Backup Pro Data 1 9714 2 47 PM gt AO Users 1 7714 11 41 AM Show hidden files Show deleted files Restore the most recent version to Desktop and rename any existing files Restore Status amp From Arcplace Datac HH 5 Customer letter xyz Restored to Desktop at 1 15 14 4 55 Phi 2014 Arcplace AG Page 14 Backup Pro User Manual After the restore the file is placed on your Desktop Default Setting f fi 7 f o faa sm Re
30. renamed to the new one oo mM Backup Arcplace Pg Adoption Complete Already backed up files will not be resent Standard Destinations Arcolace Datacenters gt Backup complete To do 0 files OMB Completed 25 files 6 4MB Last backup lt 1 minute ago Files Desktop 5 files 8 9KB Documents 6files 1KB D Favorites 1 file OMB Pictures 13 files 6 4MB Total 25 files 6 4MB local only Destinations Arcplace Datacenters Waiting for backup last backup lt 1 minute ago WS AP 03 Waiting for connection last backup lt 1 minute ago Files Videos Missing 2014 Arcplace AG Page 42
31. se read the chapter Settings Archive Encryption Key very carefully Require account password to Checked Requires that the user enters the correct password access Backup Pro desktop to open the Backup Pro application application Unchecked No password is required to open the Backup Pro application Account Password Your Backup Pro account password This password Is required for Access Web Restore Access Web Admin Management Archive Encryption 448 bit encryption default Users or admins can restore files without providing an additional password 448 bit encryption password Users or admins can restore files only by providing the correct password This additional password cannot be reset if it is forgotten or lost By default this password is the account password 448 bit encryption custom key Users or admins can restore files only by providing the correct 448 bit key The custom key cannot be reset if it is forgotten or lost and backup data is unrecoverable Network the Backup Pro application Read only Network interfaces Backup is disabled when the computer device is connected via Configure de selected network interfaces Unless a network interface is explicitly excluded backup is allowed over any connected network interface A network interface must be connected before it can be disabled however once an interface is disabled it remains disabled in Backup Pro unless specifically re enabled Note Fea
32. ss deletes backup data which are not selected to backup Please review your selection carefully gt Chapter Select Data to Back Up Example Accidently you have chosen to backup all your data in your profile folder including your music and video files The problem is now that your music and video files need much more storage space than you actually have To free up storage space you have to deselect the music and video folders first After deselecting the music and video files still remain in the backup archive If you don t want to wait for the next maintenance interval you can manually activate the maintenance process Inthe menu Destinations in the tab Cloud the maintenance can be started by clicking on the button Compact see screenshot below Backup Arcplace ie Cloud Cloud storage Arcplace Datacenters Destinations Backup Destination Arcolace Datacenters Progress Backup complete space quota Automatic Space used 272 09KB Internet address backupprotest arcplace ch 1182 backupprotest arcplar Connection status Connected for 2 hours Remove Backup Archive Unda Changes Save 2014 Arcplace AG Page 29 Backup Pro User Manual 3 10 Settings Overview In this chapter you will find an explanation of the Backup Pro Software settings Inthe menu Settings you will find the listed tabs below General Description Name for this computer Name of the computer y
33. storing a certain file version helps you to reverse maloperations on a document For example if you re working on an important document all day long and suddenly need a previous version of the document this can be done with Backup Pro By default new versions will be saved every 15 minutes wl Backup Pro Backup Arcplace de Restore files for computer WT WS this computer Restore From backup destination Arcplace Datacenters 100 37 minutes ago Find files to restore by name or select from list below Customer letter a Name re Last Backed Up 4 MW Search Results 2 found DE Customer letter 33 docx i 4 EH Customer letter xyz dock 121 1KB 1 15 14 10 01 AM Ms 115 14 10 01 AM pre ener EnF ME Aa Se eS Ol Abt mia 1 8714 3 17 PM N 3 Select a certain version Pie 1 8143 15 PM J en 2 Expand here to list the different file versions Show hidden files Show deleted files 1 file directories 121KB Restore the most recent version to Desktop and rename any existing files 2014 Arcplace AG Page 15 Backup Pro User Manual 3 4 Restore data from another backup destination Data can be restored from different backup destinations By default data will be restored from Arcplace Datacenters but you can change it if you have configured different backup destinations as shown on the screenshot below In this example
34. ture available on Windows and Mac only Wireless networks Backup is disabled when the computer device is connected via Configure de selected wireless network SSIDs Unless a network s SSID is explicitly excluded backup is allowed over all wireless networks Click Add to specify an SSID not displayed in the list Note Feature available on Windows and Mac only Enable proxy settings to connect to the Internet via a proxy server The URL required to connect to the Internet via a proxy Contact your network administrator if you do not know the URL for your network Limit sending rate when away Bandwidth setting when you are not using your computer selecting a larger value allows Backup Pro to back up your files faster Limit sending rate when Bandwidth setting when you are working at your computer present Keep in mind backup will be slower at lower bandwidth 2014 Arcplace AG Page 31 Backup Pro User Manual po settings o O Sending message buffer size Receiving message buffer size TCP Packet TOS 2014 Arcplace AG For expert users only Size of outbound buffer for WAN and LAN i e the amount of data that s allowed to be in flight at one time over the network between the source and the destination For expert users only Size of inbound buffer for WAN and LAN i e the amount of data that s allowed to be in flight at one time over the network between the source and the destination For expert
35. up Pro Win x64 Mac OS X 10 9 10 8 10 7 10 6 10 5 Backup Pro Mac Linux 2 6 Series Kernel or newer Backup Pro Linux OpenSolaris Solaris 10 Backup Pro Solaris 1 2 Minimum Hardware Requirements RAM 1GB CPU 1 GHZ HD free storage space 250 MB Display minimum resolution 1024x768 1 3 Backup Pro Software The Backup Pro Software has to be installed on all computers that are to be backed up The software is based on the award winning program CrashPlan from Code42 1 4 Download Backup Pro Software Please download the Backup Pro Software for your system 6 Windows x64 Download Windows x32 Download KL Mac OS Download A Linux Download y Solaris Download Important note Please download the correct version for your windows platform 32bit or 64bit 2014 Arcplace AG Page 2 Backup Pro User Manual 2 Backup Pro Installation in Windows Important note The installation of Backup Pro needs administrator rights The Backup Pro software is necessary to backup data from the computer After installation and user registration the initial backup of your document folder will be automatically performed in the background Please start the installation with step 1 Step 1 Loading installer files Double click on the downloaded installer file BackupPro_Win exe or for x64 Systems on the file BackupPro x64_ Win exe Es Be ES Organize Ej Open Share with New folder 1 sir ee Mame Date modified Typ
36. users only Must have QoS capable router configured Choose the TCP Packet quality or custom DSCP value from the list Low Normal Reliability Throughput or DSCP Page 32 Backup Pro User Manual 3 10 1 Settings Inbound backup from other computers Attention Please be aware that using a computer as a backup destination needs additional storage space you may therefore have to change the destination path other hard disk to have sufficient storage space available Inthe menu Settings in the tab General you can define settings regarding the inbound backups By default other computers using the same Backup Pro account can use your computer as a backup destination Inbound Backup Settings Accept inbound backups W Perform shallow maintenance every 7 days Perform deep maintenance every 28 days Listen bind address 0 0 0 0 Listen port 4242 Allow backup and restores to run Always To 6 00 AM From 1 00 4h oh TWT F OS Default backup archive location C ProgramData gt CrashPlan gt backupArchives Cancel Item Cid Description gt O computer as a backup destination Perform shallow maintenance Checks the overall health of the archive and prunes versions every and deleted files This scan completes faster than the deeper maintenance Perform deep maintenance Uses checksum of all data blocks to verify health of archive every This
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