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1. 2000W amp 3000W Models 6 Assemble front cover onto the heater Hook front 7 EI cover to one side of the heater and push other Aa sa side down Fasten into position with 3 self tapping screws T T TUU xi oni 2 fi eee Za cons 3 IU TRIS enis ee it www bromicheating com ELECTRICAL INSTALLATION minimum IPX4 rating For 2000W amp 3000W models N WARNING the junction box has one loop of cable Cut the loop This Heater MUST be permanently Installed and hard and use the two ends for the active and neutral con wired by an authorised licenced person Do Not perform nections for the element For 4000W amp 6000W models maintenance or carry out installation or assembly the junction box has two loops of cable Cut the cable procedure while electrical power is switched on loop marked black and use the two ends for the active amp neutral connections for the first element Cut the un AN WARNING marked cable loop and use the two ends for the active ELECTRICAL SHOCK HAZARD Serious injury or death may amp neutral connections for the second element Earth occur Disconnect from electrical supply before installing or ground wire screw is located in the end of junction box servicing this heater Read and follow installation clearance requirements outlined in this manual The Appliance MUST be connected to a properly grounded electrical source 5 After installation the distance between
2. A heater has hot and arcing or sparking parts inside Do not use it in areas where gasoline paint or flammable liquids are used or stored To maintain Ingress Protection Rating IPX4 only IPX4 rated conduit fittings should be used for electrical installation Warning To Reduce the risk of fire with Danger To Avoid Fire This warning tag shall be permanently affixed to the power supply cord no more than 152mm from the attachment plug and the permanence of the warning tag shall be determined in accordance with Test for Permanence of Cord Tag Section 53 This Installation Operation and Service manual should not be removed from the site of installation Installer should leave manual with the customer for future reference Any guard or other protective device removed for servicing conducted by an authorised person must be replaced before operating the heater Heaters are not intended to be installed in wardrobes The appliance must not be located directly below or in front of a wall electricity socket This is because the heat radiated from the appliance may damage the electricity outlet or plug If the appliance has not been used or will not be used for a long period of time disconnect power supply A means for all pole disconnection of the heater must be incorporated in the fixed wiring according to the local electrical codes Do not mount the heater vertically Install Heater so that the infrared elements are horizont
3. enter front cover or front opening as this may cause an electric shock or fire or damage the heater e Do not touch the heating surface at any time even when the heater is turned off and has cooled down e Do not use or store flammable materials near this appliance e Do not spray aerosols or flammable materials in the vicinity of this appliance while it is in operation e Never operate the heater in an explosive environment such as areas where petrol or other flammable liquids or vapours are stored e Clothing or other flammable materials should not be hung from the heater or placed on or near the heater INSTALLATION IMPORTANT Installation must be carried out by a licensed and authorised person The installer is to ensure that the requirements of the local authority local electrical installation code municipal building codes and any other relevant statutory regulations are carried Out After unpacking make sure the appliance shows no signs of visible damage or tampering If the appliance appears damaged contact the place of purchase for assistance Remove transit protection before use This appliance must only be used on a 240 Volt AC Single Phase electricity supply This radiant heater is NOT intended to be installed on recreational vehicles and or boats Do not run cord under carpeting Do not cover with throw rugs runners or the like arrange cord away from traffic area and where it will not be tripped over
4. live parts and earth or earthed metal should not be less than 2 5 mm The distance between live and neutral terminal should ELECTRICAL INSTALLATION not be less than 2 0 mm 1 Check product label for correct voltage and watt 6 Assemble the junction box cover amp gasket Ensure that age Make sure power source conforms to the heaters the junction box cover gasket supplied with unit is requirements installed to maintain the IPX4 water ingress protection gt Junction box es 022mm hole tosut M20 or POT rating of the heater Failure to install correctly will void cord grip Install cord grip with minimum rating of IPX4 the manufacturer s warranty to maintain the IPX4 rating of the heater 3 Use appropriate power supply cables for the heaters voltage and wattage with minimum temperature rating of 105 C The fixed wiring must be positioned away from amp protected from the enclosure of the heater 4 Make electrical connections in accordance with local electrical code regulations For outdoor installation all connections must be made in accordance with local electrical code regulations for outdoor wiring Only use wiring components approved for outdoor use with SERVICING AN WARNING TUBE ELEMENT REPLACEMENT Servicing and maintenance MUST be carried out by an 1 authorised and licensed person only l Remove Front Cover of the heater by unscrewing the 3 screws holding it in place 2 Remove first Element End C
5. or testing of the Goods and will not be liable for the cost of transport or testing of the Goods www bromicheating com BROMIC HEATING 19 Bromic does not warrant the Goods where the Goods were installed and or used in conjunction with goods of a supplier other than Bromic the other goods in such a way as to exceed the capacity and or performance capabilities of the Goods or the other goods and denies all liability for any damage whatsoever suffered by any person arising from such use 20 Bromic shall not be liable for any indirect or consequential loss loss of profit or any other economic loss as a result of any actual or alleged failure of the Goods 21 The obligation of Bromic in relation to the warranty provided for in the previous paragraphs is not valid in the following cases Installation does not conform to the instructions given in the Use and Maintenance handbook b Installation in places other than the original place disassembly and reassembly in another place c Carelessness negligence or inability in use or use other than that for which the product is designed and or dimensioned or d Modifications or tampering with the product 25 Bromic is not liable for and will not authorise repairs pursuant to a claim under this Warranty for a Damage or failure of Goods as a consequence of not removing packaging and transport materials before use b Parts subject to wear and tear including but not limited to fus
6. BROMIC HEATING TUNGSTEN SMART HEATTM ELECTRIC HEATER BY BROMIC INSTALLATION INSTRUCTION AND SERVICE MANUAL SUITABLE FOR ELECTRIC HEATER MODELS TUNGSTEN 2000W 3000W 4000W AND TUNGSTEN 6000W NIMPORTANT READ THIS MANUAL CAREFULLY SEE INSIDE COVER FOR IMPORTANT INFORMATION ABOUT THIS MANUAL KEEP INSTRUCTION WITH APPLIANCE FOR FUTURE REFERENCE Version 1 0 AUS IMPORTANT This manual contains important information about the installation operation and maintenance of Tungsten Smart Heat M Electric Heaters Please pay close attention to the important safety information shown throughout this instruction manual Any safety information will be accompanied by the following safety alert symbols ANDANGER ANWARNING IMPORTANT e READTHIS MANUAL CAREFULLY before installing or servicing this product e Improper installation operation or maintenance can result in death severe injury or property damage e This appliance is intended for fixed Installation with 240Volt power supply e Installation MUST be carried out by a licensed and authorised technician in accordance with local electrical codes BR MIC HEATING BROMIC HEATING Head Office 1 Suttor Street Silverwater Sydney NSW 2128 Australia Telephone 1300 276 642 within Australia or 61 2 9748 3900 from overseas Fax 61 2 9748 4289 Email info bromicheating com Web www bromicheating com Note Bromic Heating reserves the right to make changes
7. al Failure to do this may cause the heating element within the tube to sag and cause premature burnout Installing vertically will void the manufacturer s warranty CLEARANCE Do not place articles on or against this appliance A minimum safety distance of 1000mm should always be left in front of the appliance This unit must be mounted at a minimum of 1800 mm above the floor Be sure the heater is not facing the ceiling or flammable or combustible substances materials www bromicheating com IMPORTANT NOTES AND WARNINGS CONTINUES MAINTENANCE REPAIR so may incur the penalties established by laws governing waste disposal Proper differential collection and the subsequent recvcling processing and environmentallv compatible disposal of waste equipment avoids unnecessarv damage to the environment and possible related health risks and also promotes recvcling of the materials used in the appliance For e Donotperform maintenance until heater has been turned off further information on waste collection and disposal contact power disconnected and heater temperature has cooled to vour local waste disposal service or the place of purchase room temperature e Installation and repair must be carried out by a qualified amp licenced service person only The heater should be inspected before use and at least annuallv serviced amp inspected by a qualified amp licenced service person e Check for damage to the a
8. es batteries handles locks hinges hoses c Goods which have not been installed in accordance with Bromic s and or the manufacturer s specifcation o Extraordinary and unforeseeable events voltage surges irregular electric power supply natural events and disaster riots etc e Repairs or replacement of Goods not bearing original serial numbers where applicable or compliance plates f Rust and or discoloration due to heat or exposure to corrosive environments g Damage caused to Goods due to improper use of cleaning agents detergents bleaches or other chemical additives or agents of a corrosive nature h Breakage either intentional or unintentional to any part of the Goods i Any damage arising from any modification of the Goods that has taken place without prior authorisation from Bromic Any use of the Goods for any reason other than its originally specified purpose k Installation of Goods in places other than the original place disassembly and reassembly in another place Carelessness negligence or use other than that for which the Goods are designed m Goods not performing correctly as a result of Goods being used in an environment whereby the ambient temperature and relative humidity are outside the operating parameters specified for those particular goods n Modifications or tampering with the Goods or O Heater Failure of the Goods due to i Incorrect installation of electricty supply li In
9. hard wired bv an authorised licenced person Do Not perform maintenance or carrv out installation or assemblv procedure while electrical power is switched on LN AM LILI nda n DLL bon vas pinfatatarara ata Eate aan aia eem ne wr Sim var RAD ROUND tele aee BANALI EH a n e iii hal 1 Remove the front cover from the heater 2 Check that ring terminals are crimped securely to cables 2000W amp 3000W models have one cable at each end for assembly of one element 4000W amp 6000W models have two cables at each end for assembly of two elements 2000W amp 3000W Models 4000W amp 6000W Models 3 Fasten elements to cables Remove outer nut amp lock washer from the threaded stud on the element Assemble ring terminal to the threaded stud amp secure with outer nut and lock washer Use one spanner to hold the inner nut on the element while fastening the outer nut with a second spanner Repeat for other end of element 4 Put elements in the support bracket For 2000W amp KT 3000W models put element in the centre position E For 4000W amp 6000W models put elements in the outside positions 2000W amp 3000W Models 4000W amp 6000W Models 8 www bromicheating com ELEMENT INSTALLATION coNTINUED 5 Assemble end caps at both ends of the heater with 2 self tapping screws For 4000W amp 6000W models ensure that the middle tab of the end caps are slotted behind the element support bracket
10. ll mounting of the 4000W amp 6000W models to position the heater closer to the wall Short mounting brackets must be purchased separately 2400 CEILING MOUNTING MINIMUM CLEARANCE TO FLOOR 300 1800 WALL MOUNTING MINIMUM CLEARANCE TO FLOOR 6 www bromicheating com HEATER INSTALLATION coNTINUED CEILING amp WALL MOUNTING 1 Mounting Hole Centres amp Heater Position 2000W amp 4000W Models CO N 1 Mark mounting hole centres on ceiling or wall 2 Attach mounting brackets to ceiling or wall using appropriate fasteners Not supplied 3 Bring heater up to mounting brackets and lock into position with M5x10 screw amp nut 4 Rotate heater to required angle Lock into position with self tapping screw 5 Make electrical connection from heater to power supply CHAIN SUSPENSION 1 Heater must be installed with heater surface 2400mm above the floor level If required cut down length of chain to ensure correct installation height 2 Attach chains to heater with S hooks Crimp S hooks closed after assembly 3 Prepare ceiling structure for heater Attach chains to ceiling structure amp suspend heater 4 Make electrical connection from heater to power supply If required fix suply power cord to ceiling chain with cable ties www bromicheating com ELEMENT INSTALLATION IN WARNING This Heater MUST be permanentiv Installed and
11. n resistant coating e PX4 water ingress protection rating e Soft glow infrared heating element No harsh glare www bromicheating com HEATER INSTALLATION N WARNING N WARNING DO NOT MOUNT THE HEATER VERTICALLY DO NOT MOUNT THE HEATER VERTICALLVI Heater MUST be installed so that the tube elements For outdoor installation heater must be mounted with are horizontal Failure to do this will cause the heating face of heater angled down element within the tube to sag and cause premature For longest product life to maintain product burnout Installing verticallv will void the manufacturers appearance mount heater under cover amp protect from warranty rain amp weather whenever possible INSTALLATION CLEARANCES FOR 2000W amp 3000W MODELS 2000W amp 3000w models must be installed with the minimum installation clearances shown in below diagrams 2000W amp 3000W models are supplied with short mounting brackets to be used for both ceiling amp wall mounting 2400 CEILING MOUNTING MINIMUM CLEARANCE TO FLOOR 300 900 DA WALL MOUNTING MINIMUM yr CLEARANCE TO FLOOR INSTALLATION CLEARANCES FOR 4000W amp 6000W MODELS 4000W amp 6000W models must be installed with the minimum installation clearances shown in below diagrams 4000W amp 6000W models are supplied with long mounting brackets to be used for both ceiling amp wall mounting Alternatively short mounting brackets can be used for wa
12. over by unscrewing the 2 N WARNING screws holding it in place ELECTRICAL SHOCK HAZARD 3 Remove Outer Hex Nut Lock Washer and Lead Wire Serious injury or death may occur Disconnect from electrical supply before servicing this heater Ring Terminal from the threaded stud 4 Remove second Element End Cover by unscrewing the 2 screws holding it in place 5 Remove Outer Hex Nut Lock Washer and Lead Wire MAINTENANCE Ring Terminal from the threaded stud Remove old Tube Element Install new Tube Element by following element installa tion instructions on page 8 of this manual Electric heaters contain no moving parts and therefore very little maintenance is required other than to ensure that there is no excessive build up of dirt dust on the reflectors or element as this can cause overheating and premature element failure To clean the appliance ensure heater is not on or has been off for at least 2 hours after operation and wipe off any dirt dust with a soft amp dry cloth ca www bromicheating com REPLACEMENT PART LIST Pre mon ow omn emo 2000W 3000W 4000W 6000W ET oem cum cmm ces c ooo peee mmm l cmm p cem ewm erter umen ome cmm cewn E pene reset caen ee ee em TROUBLESHOOTING SYMPTOM POSSIBLE CAUSE S CORRECTIVE ACTION Element does not energize 1 Defective element 1 Replace element 2 Improper connection 2 Check connection to power outlet Not eno
13. ppliance regularly If damage to the appliance is suspected discontinue use immediately and contact the supplier or qualified person to repair e Atthe end of this product s useful life it must not be disposed of as domestic waste but must be taken to a collection centre for waste electrical and electronic equipment It is the user s responsibility to dispose of this appliance through the appropriate channels at the end of its useful life Failure to do PRODUCT OVERVIEW SPECIFICATIONS SPECIFICATIONS 00000000 Mose zoow sooow sooow sew i 2 mtn om oeer cp en iss 240 V 8 3 A 240 V 12 5 A 240 V 16 6 A 240 V 25A Dimension WxDxHmm 1117 x 214 x 86mm 1410 x 214 x 86mm 1117 x 214 x 86mm 1410 x 214 x 86mm PRODUCT FEATURES e The Tungsten Smart Heat Electric heaters are e Wall and ceiling mounting brackets allowing designed to provide efficient spot heating for adjustable angle of the heating direction commercial and residential applications e Tube elements are included with the heater and e Suitable for indoor and outdoor heating easily installed applications such as restaurants cafes bars and e Heater is equipped with spectral reflector for clubs factories office spaces designated smoking excellent radiant heat output areas public areas hotels and more e The heaters are available in 2000W 3000W 4000W and 6000W models to suit a range of environments e High temperature corrosio
14. sufficient regular maintenance of the type specified by the relevant manufacturer of components iii Failure to provide adequate ventilation for the Goods as specified by the manufacturer or iv Fair wear and tear of the Goods 24 Please contact Bromic as soon as possible after discovery of a potential defect and or fault with the Goods to arrange for it to be tested and or serviced 25 All warranty enquiries and or claims should be directed to Bromic s Head Office via its postal address PO Box 6062 Silverwater NSW 1811 or by telephoning 1300 276 642 within Australia or sending a fax to 461 2 9748 4289 www bromicheating com BROMIC HEATING 26 The manufacturer is not responsible for assuring compliance with jurisdictional codes and regulations governing sales construction installation and or use of the heating products and cannot be responsible for how the product is installed or used Before purchase and use of the product it is the responsibilitv of the owner to review the product application and all applicable national and local codes and regulations governing the installation and use of such heating products and to seek advice from relevant technical persons 27 In addition to the above all of Bromic s other general terms and conditions of trade applv save for those which are inconsistent with the terms of this warrantv These general terms and conditions of trade can be obtained on request from Bromic 28 In addition
15. t authorised by Bromic Bromic s repair warranty is restricted to normal business hours on Monday to Friday and excluding public holidays and weekends Where Bromic elects to replace rather than repair the Goods and no identical replacement is available for the Goods being replaced Bromic may replace the Goods with Goods of a similar standard and design then available from its range Bromic is not liable for the costs of the authorised service agents other than standard labour costs during normal working hours Bromic is not liable for travelling time in excess of 50 kilometres from an authorised service agent or 1 hour from the authorised service agent whichever is the lesser Bromic is not responsible for any costs involved in gaining access to Goods for the purposes of repairs checks or modifications Bromic s warranty does not extend to any damage or induced Goods failures resulting from an installation that was undertaken outside the direct control of Bromic or its authorised service installation agents Bromic is not liable and will not authorise repairs pursuant to a claim under this Warranty for Goods which have been modified for rental purposes All Goods are designed to be operated indoors in a permanent location Movement of goods after installation should be restricted to whatever is required for routine cleaning and maintenance only Bromic will not be responsible or liable for damage or loss caused during transport and
16. to specifications parts components and equipment without prior notification This Installation operation and service manual may not be reproduced in any form with prior written consent from Bromic Heating 2 www bromicheating com CONTENTS IMPORTANT NOTES amp WARNINGS PRODUCT OVERVIEW PRODUCT DESCRIPTION AND FEATURES SPECIFICATIONS HEATER INSTALLATION INSTALLATION CLEARANCES CEILING WALL MOUNTING CHAIN SUSPENSION ELEMENT INSTALLATION ELECTRICAL INSTALLATION SERVICING MAINTENANCE TUBE ELEMENT REPLACEMENT REPLACEMENT PART LIST TROUBLESHOOTING WARRANTY www bromicheating com IMPORTANT NOTES AND WARNINGS N WARNING e Read all instructions before installing or using this heater e Use this heater only as described in this manual Any other use not recommended by the manufacturer may cause fire electric shock or injury to persons e Improper installation adjustment or alteration and failure to follow the warnings and instructions in this manual could result in severe personal injury death or property damage e The manufacturer is not responsible for any damage that could happen from improper use The manufacturer emphasises that this appliance should be used in a responsible manner and that all procedures warnings and safety instructions contained in this booklet be followed strictly e This heater is not intended for use in bathrooms laundry areas and similar indoor locations Never locate heater where it ma
17. to the Warranty extended by Bromic to the Purchaser the Australian Consumer Law requires that Bromic provide the following additional guarantees to consumers as that word is defined by the Competition and Consumer Act in respect of consumer goods as defined by that Act supplied in Australia Our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure For more information visit our website at www bromicheating com or call 1500 276 642 Head Office PO Box 6062 Silverwater Sydney NSW 1811 Australia WARRANTY REGISTRATION PROCEDURE Any claim under this warranty should be initiated with the dea er retailer who sold the Goods or with any other dealer handling Bromic s products To register your product please fill out your the registration form at http www bromicheating com warrantv Please ensure you have the following information during this process Serial Number of Heater 14 www bromicheating com
18. to the terms of the Warranty must be made within a reasonable time of the discovery of any potential fault or defect Acceptance of a claim under this Warranty is subject to an assessment of the Goods by Bromic or its authorised agent to determine the cause of the defect prior to Bromic s authorisation for repairs to be carried out Repairs to the Goods must not have been attempted by any person other than an authorised service agent Repairs attempted by a non authorised agent will void the warranty Where Goods are located or are to be located in premises where the induction of service or installation personnel is required any costs for such induction of service or installation agents to gain access to sites is for the account of the customer and not for Bromic The requirement for repair or replacement of the Goods must not be due to misuse neglect accident improper installation unauthorised modification or other abuse which in the reasonable opinion of Bromic was occasioned by the purchaser or any agent or employee of the purchaser Repair or supply of a substitute will not extend or renew the warranty period Bromic will warrant that any spare parts it provides will be free from defects and or faults in materials and or workmanship for a period of 3 months from the date of purchase provided that these spare parts have been installed by a Bromic authorised service agent Bromic will either undertake the repair or nominate a repair agen
19. ugh heat 1 Heater too small for application 1 Add additional heater s 2 Heater mounted too high or too 2 Decrease mounting height or far distance Too much heat 1 Heater too large for application 1 Replace with smaller heater 2 Heater mount too low or too close 2 Increase mounting height or distance Hot spot in Tube 1 Heater is not level 1 Adjust to level mount 2 Grease or moisture on tube 2 Clear tube replace if problem persists www bromicheating com WARRANTY BR MIC HEATING Tungsten Electric Smart Heating Warranty Conditions Bromic Pty Limited CBromic warrants to the original purchaser the Purchaser of products supplied by Bromic Heating the Goods that the Goods will be free from defects and or faults in materials and or workmanship for Twelve 12 months from the date of Bromic invoice Subject to the following conditions of this Warranty if a defect and or fault in materials and or workmanship are found during the warranty period Bromic will replace or repair the Goods at its option without charge 1 10 11 12 15 14 15 16 14 18 12 The Goods must have originated from Bromic and must be able to be identified by Bromic personnel as a Bromic Heating product The original invoice details including serial number where applicable MUST be provided to Bromic at the time that any claim is made pursuant to the terms of the Warranty Any claim made pursuant
20. y fall into a bathtub or other water container e Do not install the heater directly near a bathtub shower or swimming pool Any switches or controls must not be within reach of a person in the bathtub shower or swimming pool e This heater is hot when in use To avoid burns do not let bare skin touch hot surfaces Keep combustible materials such as furniture pillows bedding papers clothes etc and curtains at least 1 metre from the front the front of the heater and keep them away from the sides and rear e Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended e This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety e Keep packaging materials out of reach of children e Children and adults should be alerted to the hazards of high surface temperatures and should stay away to avoid burns clothing ignition or other serious personal injury e Children should be carefully supervised when they are in the area of the heater e Do not attempt to alter the unit in any manner e Do not paint any surface of the heater e Do not touch the heater with wet hands at any time e Do not insert or allow foreign objects to

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