00881117 ComStation_BUS-C User Guide
Contents
1. f To decrease the volume of loudspeaker handset or system so unds press the left buttons To increase the volume of loudspea ker handset or system sounds press the right buttons Press Confirm v The volume is adjusted To return to the main window press the button wa If you want to return to the previous menu level press the button l v The operation is completed 41 11 Adjusting the volume 42 12 Put the ComStation US into operation It s only permitted to system administrators to install and setup a new ComStation US C For this s he needs the so called configuration password which can be obtained from Tunstall GmbH For setting up a new ComStationBUS C the physical address has to be adjusted This address must match to the address set up in the Sys temOrganizer configuration software This is how you proceed Plug the ComStation8US C plug into the connection socket In the display appears Initialization Please wait until initialization procedure is completed The log on window appears see page 16 Press Log On You are logged on The main window appears see page 13 Press System gt Config gt Adjust Address You are prompted to enter the configuration password lt lt x lt lt lt Enter the configuraton password which you obtained from Tunstall GmbH by pressing the select buttons cor2. a z O04 f Patient handset ComTerminal v l v j Cancel switch WC Various call switches What else you should know Announcements Aside from call handling announcements can be made from the Com StationBUS C these can be made either exclusively to staff or to all rooms in the ward Staff groups The medical staff can be divided into two groups e g nurses and doc tors In order that the staff at the ComStation US C address the appro priate medical staff a distinction is made between both types We have staff 1and staff 2 Each staff group has its own presence button in the room Staff 1 green Staff 2 yellow You have to ask your system administrator which type of staff is allocated to the respective group Privacy Although it is possible to converse with rooms from the ComStation BUS C it is not possible to listen in on the rooms without this being no ticed The reason is every room has a privacy function a technical fa cility which makes listening in impossible This will be cancelled if a call is triggered from the room or if staff are logged as present in the room 3 Necessary basic knowledge 10 It is also possible to manually activate the privacy function although staff are logged as present in the room Exception for children s rooms In the Flamenco nurse call system it is possible that rooms are set a
3. Handset Display Loudspeaker Buttons Connection cable Microphone 3 Necessary basic knowledge The buttons Tunstall QQA 107 109 202 Ward 2 Ward 1 YY WY AOOO displayed 12 Select buttons for selection of the associated list field Menu buttons for selection of the relevant menu option Automatic button for automatic selection of the most urgent call Thereby the current window is closed Navigation buttons to scroll through lists if a scroll bar is 3 Necessary basic knowledge The main window 6 0 a 104 aT 103 09 KO 101 a d J 107 0 K 114 Logoff System Program Announcement Cal Call list Calls from connected rooms are shown Fresh calls are flashing Calls can be selected with the select button next to the item on the list Staff list The staff presence messages for the connected rooms are listed in time order oldest message from the top You can speak to the staff in the rooms via the select buttons next to the item on the list e a Green Staff 1 Yellow Staff 2 Green yellow Staff 1 and staff 2 in the same room Title bar On the left in the main window The date otherwise the menu level On the right The time iu
4. nate is resistant against dilute acids oils and ethanol However polycarbonate is not resistant against lye solutions concentrated 47 13 Cleaning and disinfection 48 acids chlorinated hydrocarbons aromatic hydrocarbons and metha nol The buttons are designed as robust membrane keys The front is a polyester film with polyurethane Cleaning can be effected with any cleaning medium which is also suitable for ABS material Do not use any cleaning agent which contains isopropanol This ingredient may damage the membrane QUALITY MANAGEMENT SYSTEM a J DQS certified to Reg no 56386 DIN EN ISO 9001 Reg no 56386 Tunstall GmbH Orkotten 66 48291 Telgte Germany Telephone 49 25 04 7 01 0 Fax 49 25 04 7 01 4 99 Email info tunstall de Web www tunstall de Tunstall
5. will find two examples of shift division 37 10 Activating a shift Example with one ComStation YS on the ward Shift 1 Shift 3 38 10 Activating a shift Example with several ComStation US units on the ward Shift 1 es i SS iS Hs Ask your system administrator how the shifts are assigned on your ward Activating a shift This is how you activate a shift Pressr Program gt Shift v The shifts which can be activated for your ward are displayed 39 10 Activating a shift v J J Afternoon Night If a shift is active it is ma
6. you want to return to the previous menu level press the button l v If still a ward coupling is active for your ward in the title bar the sym bol for ward coupling is displayed The operation is completed 10 Activating a shift You only need to read this section if shifts are assigned to your ward Ask your system administrator To support zone nursing Tunstall has developed the concept of zones and shifts Zone A zone is a part of a ward within which calls are forwarded Calls which are triggered within the zone are not forwarded to rooms in the ward which lie outside the zone Usually certain nursing staff are respons ible for one zone Shift The zones of a ward are not set for the long term The zone organisa tion can change Each division of the ward into zones is classed as a shift A shift refers to the division of a ward into a maximum of 8 zones Thus the zones may overlap each other i e certain rooms can belong to sev eral zones A maximum of 8 different shifts can be defined for each ward You activ ate shifts using the ComStationBUS C ComStationBUS C One or more ComStation US units are installed in each ward Ac cording to the shift the ComStation8US C units can belong to different zones If a ward is divided into zones but only has one ComStationBUS Cunit the system is usually programed that the ComStationBUS C belongs to all Zones Examples On the following pages you
7. ComStationBUS C Order no 77 0605 50 User Guide Nen Tunstall 00 8811 17 All rights to this documentation are reserved in particular copyright and distri bution rights No part of this documentation may be reproduced in any form or processed copied or distributed using electronic systems without the prior written consent by Tunstall GmbH We reserve the right for implementing technical changes Tunstall GmbH ComStationBUS C User Guide 00 8811 17 10 2014 Rev 2 0 1 Table of Contents 10 11 12 12 1 13 FOr safety mera tenn eee ea 3 General safety instructions 2 5 3 If a fault is displayed 0 0 ces 4 If no connection is displayed 0 00 eae 6 Necessary basic knowledge 7 Flamenco nurse call system 0 0000 e ee aes 7 ComStationeyo eis ek hone Bohs 11 Log on Log off 02 eee eee eee 15 POG OMY eaaa cect ce ya neen e tac Mad tet aa tate thee cota Mes 16 LOG Off Tarres pa E A IE EAE whee 17 Speech connections 0 0eeeeeee 19 Status of the speech connection 065 20 Handling calls 0000 cece eee eee 21 Call display aea a Seal i acre E a aE E eae 22 Basic procedure for call handling 26 This is how you handle a call 0 00 00 27 Announcements 2 20200eeee eens 31 Callers acaron aa sie eae see eee os 33 Ward coupl
8. Fault in the nurse call system See page 4 onwards No connection ComStationBUS C is not ready to use See page 6 onwards Sem Ward coupling This ward is coupled with other wards refer to 35 onwards Shift operation A shift is active refer to 37 onwards 13 3 Necessary basic knowledge Menu You can select menu options with the menu buttons Scroll bar A scroll bar is displayed ilf the list is too long to be viewed completely To scroll through the list use the navigation buttons 14 4 Log on Log off Before you start working on the ComStationBYS C you must log on When you leave the ComStationBUS C you must log off 15 4 Log on Log off 4 1 Log on The ComStation8US C is always turned on Before you log on you will see the following window in the display Ward 1 JE Uuu pa eee ee s Press Log On v You are logged on The main window of the ComStationBUS C ap pears The green section of the room lamp illuminates to indicate that the ComStation8US C is in use 16 4 2 4 Log on Log off Log off Each time you leave the ComStationBUS C you should log off Calls for your ComStation US C will then be transferred to another console or will be forwarded to the ward If you have not logged off when you have left the ComStationBUS C the calls will still be forwarded but only after a pre set period of time has elapsed This i
9. bottom The oldest call appears at the top within the call categories Fresh call are flashing Answered call do not flash 23 6 Handling calls You can also determine the category of a call by listening Calls 1 second sound 10 seconds pause Emergeny calls 1 second sound 1 second pause Alarms 0 3 seconds 0 3 seconds pause Le The more urgent the call the faster the sequence of the sounds If there are several calls you will only hear the most urgent call NOTE The audible call indication is particularly important if you do not have the main window on your display Calls can only be heard They are not displayed NOTE While there is a speech connection only emergency calls and alarms are signalled acoustically 24 6 Handling calls You will learn the type of call when you establish a speech connection to the room and the speech connection window appears Cancel Volume Volume CD GD GD GD GD Call location ral s a Green Staff 1 in the room Yellow Staff 2 in the room Z s Green yellow Staff 1 and Light red background Staff 2 in the room No staff in the room Symbol for the call type Call type Bed no Status of the privacy in the room refer to page 20 9000 Receiving volume refer to page 20 After you have established a speech connection to a call location the call is named an answered call Previously i
10. collect in the spaces of the housing When cleaning or disinfecting do not touch any electrical contacts The ComStation US C is not water proof Therefore do not immerse it into water or cleaning solutions Comply with the applicable directives for hygiene at your hospital How to proceed Basically the ComStationBUS C can be cleaned with a moist tissue us ing diluted and residue free household cleaners or detergents The ComStation YS C is suitable for moist wipe disinfection Recom mended medium for disinfecting e g Dismozon pur 0 5 from Bode Chemie Hamburg Germany This oxygen active surface cleaner and disinfectant features the comprehensive ingredient Magnesium mon operoxyphthalate hexahydrate MMPP Before using the disinfectant read the manufacturer s instructions When selecting a cleaning medium or a disinfectant the following notes to the product materials should be considered Product materials The housing is made from the user friendly plastic ABS ABS features a good resistance against dilute organic and inorganic acids lyes sa line solutions as well as against most animal and vegetable fats and oils However concentrated mineral acids aromatic hydrocarbons hy drogen chlorides esters ether and ketones are aggressive for ABS Therefore do not use any cleaning or disinfecting media which contain the before mentioned ingredients The display is made from transparent polycarbonate This polycarbo
11. e speech connection is established 31 7 Announcements 32 a S Announcement to Staff 2 aa J QAP ZU Make your announcement into the microphone or the handset When you have finished your announcement press Back v The announcement is finished 8 Call You can call the rooms in your ward and other ComStation YS units on your ward as well as the ManagementCenter if installed This is how you call Press Call in the menu of the main window y All possible call desinations are listed C ManagementCenter 101 e g D 4m 102 103 D Ga 104 105 i 106 107 Shy C 108 109 1 Co a EA Press the select button of the desired call destination v The speech connection window appears The speech connection is established 33 8 Call a Managem styl D u 5 qi x FD em 7 TT C D 1 39 rs _ cose x Volume Volume Vue ap ED Gs GD GD 33 Use the handset or the hands free facility you to hear an answer If you want to receive an answer ask the patient to press a call button This will deactivate the privacy function and you will be able to hear the pa tient When you have finished the call it will appear as an answered call in the call list Cancel it as described under Handling calls K If Privacy is displayed in the window it is not possible f
12. en you have displayed the fault in the described manner In the second case the acoustic fault display is turned off although the fault has not yet been cleared 2 For safety 2 3 If no connection is displayed No connection Mon 22 Apr 2013 If the symbol for no connection appears in the title bar you must deal with it immediately Die ComStation US C is not ready to use as there is no connection to the nurse call system You must immediately do the following Informa responsible technician Ensure that the patients are still given the best possible care Look out for the display of the room lamps 3 Necessary basic knowledge 3 1 Flamenco nurse call system Flamenco systems are nurse call systems for hospitals and similar es tablishments If a patient needs help he she presses the call button on his her call device patient handset This call will be displayed on the ComStation BUS C jn the ward nurse station and answered The staff at the Com StationBUS C shall ask the patient about the nature of the call and de cide on appropriate action Maybe medical attention or assistance is required The ComStationBYS will show where staff is present in the rooms as they press a presence button when entering a room The staff at the ComStationBUS C informs the staff in a room where help is required of the call An illuminated room lamp above the door outside the room also identifies
13. ing 2 20e0e ee eee eens 35 Activating a shift 2 00205 37 Adjusting the volume 5 41 Put the ComStation US into operation 43 Menu structure 22 00 eee eee eee 45 Cleaning and disinfection 47 1 Table of Contents 2 For safety 2 1 General safety instructions WARNING Please follow the safety instructions below for the safety of staff and patients Before the ComStation US can be used it has to be put into op eration by a technician Please refer to page 43 This user guide assumes that you are familiar with the nursing pro cedures in hospitals You must acquire sufficient knowledge about operating and using the nurse call system via suitable measures such as train ing sessions The measures must be repeated if necessary This user guide assumes that the reader possesses sufficient know ledge Ensure that the ComStation US C is always plugged in Never place the ComStation8US C in a humid environment Take care that is does not become wet The ComStationBUS C is powered by electricity and thus should not be exposed to moisture Bright sunlight can impair the readability of the display Place the ComStation US C jn a non reflective location The ComStation8US C js under the prescribed limits regarding electromagnetic compatibility Nevertheless faults can occur in individual cases and under certain conditions In
14. led The ward is no longer divided into zones Your system administrator has installed a maximum of 8 ward coup lings from which you can select There is a coupling of certain wards behind every ward coupling Ask you system administrator which wards will be coupled with which ward coupling You can activate these ward couplings At the same time other ward couplings can be activated which you cannot influence If a ward coup ling is active the appropriate wards are coupled Activating deactivating a ward coupling This is how you activate an inactive ward coupling or how you de activ ate an active ward coupling Press Program gt Ward Coupling v The ward couplings are displayed 35 9 Ward coupling 36 Nard Coupling 5 Ward 1 2 CE Jg C CE a UU f Active ward couplings are marked in orange they are activated by you or by another call handling console Inactive ward couplings are not marked in orange You can activate or deactivate ward couplings f you would like to activate an inactive ward coupling press the corresponding select button so that it will be marked in orange It will be activated directly lf you would like to de activate an active ward coupling press the corresponding select button so that the orange marking disap pears It will be de activated directly To return to the main window press the button wa If
15. n listening press Vo lume If you want to decrease the volume when listening press Volume Closing the speech connection For closing the speech connection without cancelling the call press Close v The speech connection window disappears The call appears as an answered call in the call list You can re establish a speech connection at any time by pressing the select button of the call Speaking to staff Close the speech connection at the call location by pressing Close 6 Handling calls From the staff list select the appropriate staff of which you press the relevant select button Mon 22 Apr 2013 Ward 1 101 103 lt 4 202 104 Ward 2 __ D 107 D Log Off System Program Announcement Call v The speech connection window with staff appears The speech connection is established Ward 1 15 00 ERRE eE 2 201 ule AA Volume Close Cancel Volume To speak to the staff use the handset or the hands free facility 6 Handling calls lf you want to increase the volume when listening press Volume If you want to decrease the volume when listening press Vo lume When you have finished the conversation press Close If you want to speak to the caller again re establish the speech connection with the call location of which you press
16. ncy Call 2 A call was raised whith presence of medium staff 2 logged priority WC Emergency A WC call was raised whith presence of staff logged Telephone Call The telephone in the duty room is ringing Diagnostic Call A medical monitoring device has raised a call That can be for example a mon itor that has automatically raised a call when values have exceeded specified parameters Alarm Cardiac Alarm Staff has pressed a special cardiac high alarm button to call for assisstance e g priority a re animation team NOTE Your system administrator can amend the terms for the call ty pes SystemOrganizer to customize them For this reason the terms on your ComStation 8US C may differ from the terms above 22 6 Handling calls How calls are displayed Calls from connected rooms are shown on the left side of the main win dow in the call list with the room number Mon 22 Apr 2013 Aude 101 J 202 sF Ward 2 J Uuu Call list The flash sequence of the fresh call indicates the call category Call category Flash sequence Call Red is flashing slowly Emergency Call Red is flashing quickly Alarm Blue is flashing very quickly Calls are categorised according to the call category i e level of their urgency The most urgent call appears at the top This means that alarms appear at the top with emergency calls below and calls at the
17. om see page 9 No privacy You can speak to the room and listen to what is said in the room Receiving volume Receiving volume is displayed To increase the volume press Volume To decrease the volume press Volume This is a temporary setting For how to set the volume permanently refer to page 11 onwards NOTE If a speech connection is not closed within one minute it will be closed automatically 20 6 Handling calls The following will explain how calls are shown on the ComStationBUS C You will learn the sequence of call handling Finally it will be ex plained how you handle calls at your work place 21 6 Handling calls 6 1 Call display Call types and categories We differentiate various call types It is important that you know these types of calls as they will give you a hint towards the kind of assistance the patient requires The call types are divided into three categories Calls emergency calls and alarms The call categories are distin guished by their level of urgency Call category Call type Call Call A patient has raised a call or the plug of the patient unit has been disconnected low from the connection socket priority WC Call A call was raised in a WC room Door Call Somebody raised a call at the entrance door Emergency Emergency Call 1 A call was raised whith presence of Call staff 1 logged Emerge
18. or When you have finished the conversation press Close v The call is finished Calling the ManagementCenter At the ManagementCenter your call will not be answered directly Your request will simply be signalled on the ManagementCenter The word ManagementCenter is marked orange on your ComStationBUS C As soon as the ManagementCenter staff has the time s he will establish a speech connection to you The orange marking of the word Manage mentCenter disappears NOTE If needed e g if you have called the ManagementCenter acci dentally you can cancel the call For this press the select button of the orange marked word ManagementCenter The marking disappears Your call is cancelled 34 9 Ward coupling Usually you look after only those rooms in your ward with your Com StationBUS C If necessary for example when there are few staff sev eral wards can be coupled E All calls and staff registrations in the coupled area are displayed on all ComStation8US C units in the area All calls in the coupled area are forwarded to all of the area Wards can be coupled by you or by another call handling console If one or more wards are coupled with your ward you will see the fol lowing symbol in the title bar of the display Mon 22 Apr 2013 You are coupled with other wards NOTE Ward coupling disables shifts see page 37 onwards This means that if a shift is active it will be disab
19. responding to the figures 43 12 Put the ComStation US C into operation v The window for adjusting the address appears Adjust Address Ward 1 Adjust Address LIO 65 Q Vv Y Confirm 6 To decrease the value press the left button To increase the value use the right button Ifthe correct address is displayed press Adjust Address by pres sing the select button on the left or on the right of the phrase Adjust Address v The ComStation address is adjusted To return to the main window press the button lU wa If you want to return to the previous menu level press the button v The ComStation8US C is put into operation 44 12 1 Menu structure 12 Put the ComStationBUS C into operation Log Off Off System Adjust Volume Loudspeaker Handset System Sounds Config Adjust Address Configuration Password Reinitialize Service Service Password For Tunstall only Info ComStation Info Fault Program Shift Ward Coupling Announcement Staff Staff 1 Staff 2 Ward Call Room ComStation ManagementCenter 45 12 Put the ComStationBUS C into operation 46 13 Cleaning and disinfection Important notices Do not use harsh or abrasive cleaning material or scouring cream Non residue free cleaning fluids
20. rked in orange If a shift is marked in orange press its select button The shift is no longer marked in orange thus inactive Press the select button of the shift that you wish to activate The shift is marked in orange thus active To return to the main window press the button L wa If you want to return to the previous menu level press the button l The symbol for shift operation is displayed in the title bar The ope ration is completed Mon 22 Apr 2013 NOTE Ward coupling see page 35 onwards disables shifts That means an active shift will be deactivated if ward coupling is activated The ward will no longer be divided into zones In the title bar the symbol for ward coupling is displayed 40 Deactivating the shift You wish to deactivate the active shift the ward should not be divided into zones Proceed as in the previous section Only do not activate a new shift after you have deactivated the active one 11 Adjusting the volume You can set the following values of the ComStation8US C E Volume of the loudspeaker m Volume of the handset m Volume of the system sounds e g call tone volume This is how you proceed Press System gt Adjust gt Volume v The following window appears Volume lt a C Jo Loudspeaker 4 gt ase n 5 Co O o 7 p Handset 4 lt CLO C iV 2 System Sounds 5 Confirm VY AA
21. s children s rooms In these rooms the pri vacy function is always OFF For optimum care of the patients in these rooms you can listen in to these rooms if needed even if there is no call and no staff is present in the room Your system administrator will tell you which rooms are set up as children s rooms Call forwarding As a rule calls are displayed and answered by the ComStationBUS C at the nurse station If the ComStationBUS C is unoccupied the calls are automatically forwarded to the rooms where medical staff are logged as present The calls can then be answered by the medical staff in the room via the communication terminal ComTerminal Ward coupling During periods of low activity two or more wards can be organisatio nally coupled This means that in the coupled wards all calls from the coupled wards will be displayed and answered Zones and shifts zone nursing Wards can be organisationally divided into smaller entities zones Then the calls within one zone are only forwarded within that zone The division into zones can be changed during the course of the day shift operation 3 2 3 Necessary basic knowledge ComStationBUS C The ComStation8US C js a console for the ward nurse station One ward is managed by the ComStationBUS C In the following cases the managed area is not the same as the ward Ward coupling refer to page 35 onwards Shift operation refer to page 37 onwards 202 Ward 2
22. s how you log off Press Log Off in the main window Mon 22 Apr 2013 Ward 1 A f o y Pa 4 a 101 103 a a 104 D ai 107 o m Log Off System Program Announcement Call ee oe 17 4 Log on Log off v The following window appears QB of 6 amp M CD D Ge Ge D Press the button on the left or on the right of Off v You are logged out The window to log on appears again see page 16 The green section of the room lamp goes out to show that the ComStationBUS C is not in use 18 5 Speech connections You can establish speech connections to rooms on your ward from your ComStation US C For example you speak to patients who have called or with medical staff to organize help You will learn how to establish speech connections in various situations in the following sections In all cases a window will appear when a speech connection has been established Example Ward 1 N Close Fancel Volume Volume Window during speech connection 19 5 Speech connections 5 1 Status of the speech connection The status of the speech connection is shown in the window using the following symbols Status of the privacy in the room Privacy In the room the privacy function is switched on K You can speak to the room but not listen to what is said in the ro
23. t was a fresh call Answered calls appear below fresh calls in the call list Answered calls are not indicated audibly and do not flash 25 6 Handling calls 6 2 26 Basic procedure for call handling Call handling always follows the same pattern You will see this pattern here Then we will explain how you carry this out in practice On your ComStationBUS C one or several calls are shown in the call list You will handle these calls one after the other Calls which you have not yet dealt with are named fresh calls They are flashing in the display You establish a speech connection to a caller On the display the speech connection window appears You obtain details about the call from this display You speak to the caller In the conversation you find out which type of assistance is required Perhaps a small piece of advice from you will suffice in dealing with the matter If this is not sufficient or you cannot speak to the caller at all for example if s he is not responding you must send staff to assist him her You must decide whether this involves staff from group 1 or group 2 and this depends on the situation You establish a speech connection with a room where staff is present and you speak to the staff It could be the case that several speech connections are required for the handling of one call That depends on the individual situation As long as the call has not been entirely dealt with it is called an ans
24. the call location After dealing with the problem or query the call is cancelled when presence switch is switched off upon leaving the room All signals displaying the call will now be reset Calls to which a speech connection has not yet been established i e those which have not yet been answered are referred to as fresh calls Calls which have been answered but have not yet been cancelled are are referred to as answered calls 3 Necessary basic knowledge Sample ward W E AT i S a ee im E 4 nBUS C a ComStation n JH 2608 0O colta Alo HO Q f QJ wO HIO gt Ge D gt gt D O ETIO Wy T 000 800 DISPLAY H 3 Necessary basic knowledge Icons used for the sample ward drawing DISPLAY Room lamp Corridor display
25. the select but ton of the call Door call Opening the door If a call is raised at a door entry speaker you can activate the door opening mechanism from the ComStation8US C For this there is an ad ditional menu button Opener While you press the Opener button the door opening mechanism is active Cancelling a call NOTE You can only carry out remote call cancelling with call type Call All other call types can only be cancelled by pressing the pres ence button in the room or by pressing the cancel button in the WC 30 Press Cancel VU C C 3 104 C J 107 JH a Close Cancel Volume Volume am cD QP v The call display disappears The call is cancelled ve 7 Announcements You can make the following announcements Staff To all rooms of your ward in which staff are present Staff 1 To all rooms of your ward in which staff from group 1 are present Staff 2 To all rooms of your ward in which staff from group 2 are present Ward To all rooms in your ward This is how you make an announcement Press Announcement in the menu of the main window v The list of possible announcements appears Announcement Select the desired announcement by pressing the appropiate select button on the left or on the right side v The announcement window appears Th
26. this case you must increase the distance between the affected devices or take appropriate measures to repair the faults Never open the casing of the ComStationBUS C In case of a fault return the device to the supplier 2 For safety 2 2 If a fault is displayed Fault Mon 22 Apr 2013 If the symbol for faults appears in the title bar you must deal with it immediately There is a fault in the nurse call system This means that perhaps you can no longer be called from every room Additionally your are informed acoustically about the fault by the re peated tone sequence 1 second tone 20 seconds pause You must immediately do the following Press System gt Info gt Fault v All rooms with faults are shown The tone for the fault display is turned off 114 14 Location name Participant number 2 For safety NOTE For the meaning of location name and participant number please the technician should refer to the online help for the System Organizer configuration software Inform a responsible technician about the fault S he will then deal with correcting the fault To return the to the main window press fh v The main window appears again You can resume work Acoustic fault display The acoustic fault display sounds when there is a new fault The acoustic fault display is turned off when the fault is cleared or wh
27. wered call Only when no more action is required the call is cancelled As a rule the staff cancel the call in the room by pressing the presence button The call type Call can also be cancelled at the ComStation US C All other types of calls must be cancelled at their location After cancelling the call the call handling procedure is finished 6 3 6 Handling calls This is how you handle a call Calls are displayed in the call list Fresh calls are flashing The most urgent call is at the top of the call list You hear the calling tone for the most urgent call uvvu T Select button or Automatic button Answer a call i e establish a speech connection with the call loca tion There are two possibilities here Press the select button next to the desired call or press the Automatic button By pressing the Automatic button you will establish a speech connection with the call at the top of the call list 27 6 Handling calls 28 v The speech connection window for the call appears The speech connection is established Ward 1 1556 102 C e Call 101 H ac BE al E AAAA 103 104 H J c A Close Cancel Volume Volume pe Oae Speak to the caller To speak to the caller use the handset or the hands free facility If you want to increase the volume whe
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