Home

Xerox WorkCentre 3655 User's Manual

1. 209 FX eiuf Pa 210 MITES US EGE SS nisinsin E teeiAtan n ML DEI a S HS 210 footer MM 212 Europam Blue S 212 SS ME FA MICO er erem teetetn tentatus tut estan M E UA EE 212 New Zealand pm 213 Material Safety Data Sheets cccsesssssssssssssssnesssssecsssssssssesssuesssnsssssseessnsssssnscsssueessascsssseesssusssssnecsssseessnseesseessnseees 214 Recycling and Disposal 215 All COUNEIS oos ducite anie utut nume e tevaeustiovat tase medendi e dede 216 North Ameni eo ERREUR 217 European UMON er EREE EE 218 Domestic Household Environment u cscssscsssecsecsssecsssesssessssccsnecesscsssscsssecessessueesssesssscsssscsasccsuccesscseseessseesse 218 Professional Business Environment cccsssccssecssecsssecsssesssesssscssnecssscsssessssesessessueesssecssscssscesasccsaccesscssseesseeesse 218 Collection and Disposal of Equipment and Batteries essent 219 Battery Symbol Notessa iaiia e eee R Eie 219 Battery REMOVAL MM 219 Otlier Countries md ripe tr ev nen d can eiie v edt e be or eripe eund 220 Xerox WorkCentre 3655 Multifunction Printer 9 User Guide Safety This chapter includes CHEN 21611 N ae E E LEO avon etteer saciid eats eer fers 12 JdJESBINIERN SUE ouis uiua cd nas peni o Rp NU MR NM NP E 14 Maintenance oo omeemtt 16 Ple SY DUNO ONS ant roa aces enact el cnet LE eL E D tS UT em uM ned 17 e Environmental
2. 70 Xerox WorkCentre 3655 Multifunction Printer User Guide Printing Saving a Set of Commonly Used Printing Options for Windows You can define and save a set of options so that you can apply them to future print jobs To save a set of printing options 1 2 With the document open in your application click File gt Print Select the printer then click Properties Click the tabs in the Properties window then select the desired settings To save the settings click the arrow to the right of the Saved Settings field at the bottom of the window then click Save As Type a name for the set of printing options then to save the set of options in the Saved Settings list click OK To print using these options select the name from the list Macintosh Printing Options Selecting Printing Options for Macintosh To use specific printing options change the settings before sending the job to the printer 1 E a oM With the document open in your application click File gt Print Select your printer Select Xerox Features from the Copies amp Pages menu Select the desired printing options from the drop down lists Click Print to send the job to the printer Saving a Set of Commonly Used Printing Options for Macintosh You can define and save a set of options so that you can apply them to future print jobs To save a set of printing options Qv Ui gES ar E zs With the document open in your application cl
3. Xerox WorkCentre 3655 Multifunction Printer 33 User Guide Installation and Setup Connecting the Printer This section includes Selecting a CONMECKLONIM GINO G accuses msctheso cane E EIE UNE E RT 34 Physically Connecting the Printer to the Network ssecssnssccssssecssesesossecnnsecsnnscesseesecnsecsensseensessonssecsneseenneeesons 35 Connecting toa Computer Using EJSB ascertain aT 36 OFS LING tod Telep none LiNE inesset riese arei S aa AaS EEEE E Tera E ess bye 36 Turning the Piinte On and OPF E 36 Selecting a Connection Method The printer can be connected to your computer using a USB cable or an Ethernet cable The method you select depends on how your computer is connected to the network A USB connection is a direct connection and is the easiest to set up An Ethernet connection is used for networking If you are using a network connection it is important to understand how your computer is connected to the network For details see About TCP IP and IP Addresses on page 38 34 Notes e Notall options listed are supported on all printers Some options apply only to a specific printer model configuration operating system or driver type e Hardware and cabling requirements vary for the different connection methods Routers network hubs network switches modems Ethernet cables and USB cables are not included with your printer and must be purchased separately Network If your computer is connected to a
4. Note One or more dialing pauses can be required between the access number for an outside line and the fax number When inserted the dial pauses appear as commas in the fax number Favorites allows you to access selected favorite individual or group contacts from the address book Device Address Book You can use this option to select fax numbers from your Device Address Book Touch the Down arrow then select a contact list from the drop down menu Touch the desired contact then select Add to Recipients Select and add more contacts or touch Close 5 Toinclude a fax cover sheet e Touch Cover Sheet gt On Touch the To field use the touch screen keyboard to type the name of the recipient then touch OK Touch the From field use the touch screen keyboard to type the name of the sender then touch OK To add or modify a comment do one of the following e Touch an existing comment then touch OK To finalize your cover sheet selections touch OK e Touch an Available comment touch the Edit icon use the touch screen keyboard to type the text then touch OK To finalize your cover sheet selections touch OK e To delete an existing comment touch the comment then touch the Delete icon To confirm the action touch Delete e Toedit an existing comment touch the comment then touch the Edit icon To change the comment use the touch screen keyboard then touch OK Xerox WorkCentre 3655 Multifunction Printer 123 User
5. JIS B5 182 x 257mm 7 2 x 10 1 in Letter 216 x 279 mm 8 5 x 11 in 215 x 315 mm 8 5 x 12 4 in Executive 184 x 267 mm 7 25 x 10 5 in Statement 140 x 216 mm 5 5 x 8 5 in Supported Custom Paper Sizes Bypass Tray e Width 76 2 215 9 mm 3 8 5 in e Length 127 355 6 mm 5 14 in Trays 1 4 e Width 139 7 215 9 mm 5 5 8 5 in e Length 210 355 6 mm 8 3 14 in Automatic 2 sided printing e Width 139 7 215 9 mm 5 5 8 5 in e Length 210 355 6 mm 8 3 14 in Xerox WorkCentre 3655 Multifunction Printer 51 User Guide Paper and Media Loading Paper This section includes Loading Paper inte Bypass WOW sasc a cnecumnsemacnt scart MES E QUO IUE EAR S 52 Loading Small Paper Sizes in the Bypass TEGV insent nesan a 54 Contigunng Trays 1 6 Tor the Paper DSBEREDLO rores Rd m IUE ECU n Mtn Er MENU dedi Re 57 Lodang Paperin Mays Gar c 58 Coni Pray Beba aro Fuit a era a cu OR Qd to deas M nA epa Dead aa dr 60 Loading Paper in the Bypass Tray 1 2 3 52 Open the bypass tray If the bypass tray is loaded with paper already remove any paper that is a different size or type Xerox WorkCentre 3655 Multifunction Printer User Guide Paper and Media 4 Flex the sheets back and forth and fan them then align the edges of the stack on a level surface This procedure separates any sheets that are stuck together and reduces the possibility of jams Note To avoid jam
6. On the cover of this equipment is a label that contains among other information a product identifier in the format US AAAEQHHTXXXX If requested this number must be provided to the Telephone Company A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It connects to a compatible modular jack that is also compliant See installation instructions for details You can safely connect the printer to the following standard modular jack USOC RJ 11C using the compliant telephone line cord with modular plugs provided with the installation kit See installation instructions for details The Ringer Equivalence Number REN is used to determine the number of devices that can be connected to a telephone line Excessive RENs on a telephone line could result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that can be connected to a line as determined by the RENs contact the local Telephone Company For products approved after July 23 2001 the REN is part of the product identifier that has the format US AAAEQH TXXXX The digits represented by are the REN without a decimal point for example 03 is a REN of 0 3 For earlier products
7. Touch OK Specifying the Size of the Original To ensure that you are scanning the correct area of the documents specify the original size To specify the original size 1 2 3 Press the Services Home button then touch Server Fax Touch the Layout Adjustment tab then touch Original Size On the Original Size screen select an option Auto Detect This options allows the printer to determine the size of the original Note The Auto Detect option is enabled only when the original is loaded in the duplex automatic document feeder Preset Scan Areas specifies the area to scan when it matches a standard paper size In the scrolling list touch the desired paper size Custom Scan Area allows you to specify the height and width of the area to scan To specify an area touch the Length Y and Width X arrows Touch OK Xerox WorkCentre 3655 Multifunction Printer 135 User Guide Faxing Sending a Delayed Fax You can set a time in the future for the printer to send your fax job The delay can range from 15 minutes through 24 hours Note Before using this feature set the printer to the current time To specify the time to send your fax 1 Press the Services Home button then touch Server Fax 2 Touch the Fax Options tab then touch Delay Send 3 Toselect a delayed transmission time touch Delay Send e Touch the Hour field then touch the arrows to set a number Touch the Minute field then touch
8. e To avoid electrical shock and damage to the cord grasp the plug when unplugging the power cord The power cord is attached to the printer as a plug in device on the back of the printer If it is necessary to disconnect all electrical power from the printer disconnect the power cord from the electrical outlet Emergency Turn Off If any of the following conditions occur turn off the printer immediately and disconnect the power cord from the electrical outlet Contact an authorized Xerox service representative to correct the problem if e The equipment emits unusual odors or makes unusual noises e The power cable is damaged or frayed e A wall panel circuit breaker fuse or other safety device has been tripped e Liquid is spilled into the printer e The printer is exposed to water e Any part of the printer is damaged Laser Safety This printer complies with laser product performance standards set by governmental national and international agencies and is certified as a Class 1 Laser Product The printer does not emit hazardous light because the beam is totally enclosed during all modes of customer operation and maintenance A WARNING Use of controls adjustments or performance of procedures other than those specified in this manual can result in hazardous radiation exposure Xerox WorkCentre 3655 Multifunction Printer 13 User Guide Safety Operational Safety Your printer and supplies were designed and tested to m
9. For details see Selecting Server Fax Options on page 134 Qo Ly cun s Press the green Start button The printer scans the pages and transmits the document when all pages have been scanned Xerox WorkCentre 3655 Multifunction Printer 133 User Guide Faxing Selecting Server Fax Options This section includes EET 0c BMN RS 134 e Automatically Suppressing Background Variation e ee eeennreenenesen ces 134 s JAdiUsting tie CONI USE coco oie cdd orn cmd aaepe deme M dieg t cese 135 Specirying the Ortentation bf the Ono ies irri tiii qUA PEE C RU MRULE D RU MEAN GR EQ ER Eta pei 135 Specifying the Size of theOrgihgluseisce ite e na cee Oni totes equas aiit 135 e SendingeDelayed FOX iate rere Dr mter reet Besos iet ees tarder rites eret OA 136 s Bulle gx fl sueestuuecotdccerert Eun IMEEM MIL DU MI EE 136 Adjusting Brightness You can lighten or darken the image To adjust the image 1 Pressthe Services Home button then touch Server Fax 2 Touchthe Image Quality tab then touch Image Options 3 Onthe Image Options screen adjust the Lighten Darken slider up or down as needed 4 Touch OK Automatically Suppressing Background Variation When scanning originals printed on thin paper text or images printed on one side of the paper can be seen on the other side Use the Auto Suppression setting to reduce the sensitivity of the p
10. Health and Safety Contact Information seen 18 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements Attention to the following information ensures the continued safe operation of your Xerox printer Xerox WorkCentre 3655 Multifunction Printer 11 User Guide Safety Electrical Safety This section includes Ge peral Owden cocseretepreretener te teers ante merece eres ete A NE 12 POWE Or an E A E A MEI E 13 Emergency TUNO RE sce eise ud ciet undas em E R idu ccu E EEE 13 EOD OD aues rad E Mp did Uu D SR EDE Uri EERE 13 General Guidelines A WARNINGS e Donot push objects into slots or openings on the printer Touching a voltage point or shorting out a part could result in fire or electric shock e Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment and are instructed to do so Turn off the printer when performing these installations Disconnect the power cord when removing covers and guards for installing optional equipment Except for user installable options there are no parts that you can maintain or service behind these covers The following are hazards to your safety The power cord is damaged or frayed Liquid is spilled into the printer The printer is exposed to water The printer emits smoke or the surface is unusually hot The printer emits unusual noise or odors The printer
11. The sample copy is not counted as part of the print job To print the job select it from the job list on the printer control panel Press OK After the job is saved you can print it as needed For details see Printing from Saved Jobs Xerox WorkCentre 3655 Multifunction Printer 87 User Guide Printing Sending a Private Saved Job 1 2 10 11 12 13 14 88 On the Printing Options tab from the Job Type list select Saved Job In the Saved Job window for Job Name do one of the following Typea name for the job Click the arrow to the right of the field and select a name from the list Click the arrow to the right of the field and select Use Document Name to use the name of the document Note The print driver retains 10 names When adding an 11th name the name used least is deleted automatically from the list To remove names from the list other than the selected name select Clear List In Save To or Folder Number specify where you want the file saved on the printer Do one of the following Type the name of the destination folder Click the arrow to the right of the field then select a folder name from the list A Click the arrow to the right of the field then select Default Public Folder To print the job now and also save the job select the Print and Save check box To store your job at the printer select Private In the Passcode field type a passcode The passcode is
12. connect it There is a problem with the fax Contact the recipient machine of the recipient The fax is not installed or is not Verify that the fax is installed and enabled enabled Server Fax is enabled Make sure that Server Fax is disabled If the problem persists for online support information go to www xerox com office WC3655support Xerox WorkCentre 3655 Multifunction Printer 185 User Guide Troubleshooting Problems Receiving Faxes Symptoms Solutions The received fax is blank There is a problem with the telephone Verify that the printer can make clean connection or with the fax machine of copies If it can have the caller send the caller the fax again The sender loaded the pages Contact the sender incorrectly The printer answers the call but Not enough memory If the job contains several graphics the does not accept incoming data printer could not have enough memory The printer does not answer when memory is low Delete stored documents and jobs then wait for the existing job to complete This increases available memory The received fax size is reduced The paper supply in the printer does Confirm the original size of the not match the document size sent documents Documents could be reduced based on the available paper supply in the printer Faxes cannot be received The printer is set to receive faxes Set the printer to automatic reception automatically manually The memory is full Lo
13. connection because it is typically faster than a USB connection and it provides access to CentreWare Internet Services Note If the Software and Documentation disc is not available you can download the latest drivers from www xerox com office WC3655drivers See also Selecting a Location for the Printer on page 33 Choosing a Connection Method on page 34 Connecting the Printer on page 34 Configuring Network Settings on page 38 Installing the Software on page 40 32 Xerox WorkCentre 3655 Multifunction Printer User Guide Installation and Setup Selecting a Location for the Printer 1 Select a dust free area with temperatures from 5 32 C 41 90 F and relative humidity 15 85 Note Sudden temperature fluctuations can affect print quality Rapid heating of a cold room can cause condensation inside the printer directly interfering with image transfer 2 Placethe printer on a level solid non vibrating surface with adequate strength for the weight of the printer The printer must be horizontal with all four feet in solid contact with the surface To find the weight for your printer configuration see Physical Specifications on page 194 Select a location with adequate clearance to access supplies and to provide proper ventilation To find the clearance requirements for your printer see Clearance Requirements on page 195 3 After positioning the printer you are ready to connect it to the power source and computer or network
14. e The public seal of Canada or of a province or the seal of a public body or authority in Canada or of a court of law e Proclamations orders regulations or appointments or notices thereof with intent to falsely cause same to purport to have been printed by the Queens Printer for Canada or the equivalent printer for a province e Marks brands seals wrappers or designs used by or on behalf of the Government of Canada or of a province the government of a state other than Canada or a department board Commission or agency established by the Government of Canada or of a province or of a government of a state other than Canada 208 Xerox WorkCentre 3655 Multifunction Printer User Guide Regulatory Information Impressed or adhesive stamps used for the purpose of revenue by the Government of Canada or of a province or by the government of a state other than Canada Documents registers or records kept by public officials charged with the duty of making or issuing certified copies thereof where the copy falsely purports to be a certified copy thereof Copyrighted material or trademarks of any manner or kind without the consent of the copyright or trademark owner This list is provided for your convenience and assistance but it is not all inclusive and no liability is assumed for its completeness or accuracy In case of doubt consult your solicitor Other Countries Copying certain documents may be illegal in your country Pe
15. printer has cooled Xerox WorkCentre 3655 Multifunction Printer 151 User Guide Maintenance Ordering Supplies This section includes e CTV UMO DE ao ster erererr meg cerere tees erect tret reer rer trey AEE errr ey eenrrsrerree greener terete 152 Routine Maintenance Mem ko c5 src eptreeeenee peer cott eh entree d ES SR UE UR a SR URS CUNGE HORRORE A 152 Wicenmto Order Supple Suenens ODE 153 e Viewing Printer SUPP StU S seisis o Deere te bres retos i Eana Sane E EE ESENE EEES REESS 153 e hoy COMAE ie c MEI M LM IR M ee reer 154 EE Os CINAG SUPPOSE A arr r E a A E 155 Consumables Consumables are printer supplies that get depleted during the operation of the printer The consumable supply for this printer is the genuine Xerox Black Toner Cartridge Notes e Each consumable includes installation instructions e Install only new cartridges in your printer If a used toner cartridge is installed then the toner remaining amount displayed could be inaccurate e Toensure print quality the toner cartridge has been designed to cease functioning at a predetermined point A CAUTION Use of toner other than genuine Xerox Toner can affect print quality and printer reliability Xerox Toner is the only toner designed and manufactured under strict quality controls by Xerox for specific use with this printer Routine Maintenance Items Routine maintenance items are printer parts that have a limited life and require period
16. replace it Verify that the toner cartridge is approved for use in this printer and replace it as needed For best results use a genuine Xerox toner cartridge Verify that the paper is the correct size type and weight for the printer and that it is loaded properly If not change the paper Try a new ream of paper Change the Paper Type settings in the print driver In the Printing Preferences of the print driver on the Paper Output tab change the Paper Type setting Check if the crease is within 30 mm 1 2 in of the four edges of the envelope If yes it is printing as expected Your printer is not faulty If not take the following actions Ensure that envelopes are loaded properly in the bypass tray For details see Loading Envelopes in the Bypass Tray on page 63 Follow the guidelines for printing on envelopes For details see Guidelines for Printing Envelopes on page 62 If the problem persists use a different size envelope Xerox WorkCentre 3655 Multifunction Printer 183 User Guide Troubleshooting Symptom The top margin is incorrect ABC DEF The printed surface of the paper is bumpy ABC DEF Copy and Scan Problems Solutions e Ensure that the paper is loaded properly e Ensure that the margins are set correctly in the application you are using 1 Print a solid image over the entire surface of one sheet of paper 2 Load the printed sheet into
17. 1 Atthe control panel press the Interrupt button The printer continues to print while it determines the best place to pause the spooled print job 2 Toresume printing press the Interrupt button again To pause the print job with the option to delete it 1 Atthe control panel press the Stop button 2 Doone ofthe following Todelete the print job touch Cancel Printing Toresume the print job touch Resume Printing Note If you do not make a selection within 60 seconds the job automatically resumes To view active secure or completed jobs 1 Atthe control panel press the Job Status button 2 Toseealist of specific job types touch a tab Toview jobs that are processing or waiting to process touch the Active Jobs tab To view Secure Print jobs touch the Secure Print Jobs or My Secure Jobs tab Touch the folder enter the passcode number using the keypad then touch OK To view completed jobs touch the Completed Jobs tab 3 To refine the list touch the Down arrow 4 Tosee details about a job touch the job Xerox WorkCentre 3655 Multifunction Printer 73 User Guide Printing To delete a job 1 Atthe control panel press the Job Status button 2 From any of the job type tabs touch the job 3 Touch Delete Notes e The system administrator can restrict users from deleting jobs If a system administrator has restricted job deletion you can view the jobs but not delete them e Only the
18. 2003 and later click Start Settings Printers For Windows 7 click Start Devices and Printers For Windows 8 click Control Panel Devices and Printers Note If the Control Panel icon does not appear on the desktop right click on the desktop then select Personalize Control Panel Home gt Devices and Printers 2 Inthe list right click the icon for your printer and click Printing Preferences In the Printing Preferences window click a tab select the options then click OK to save Note For more information about Windows print driver options click the Help button in the Printing Preferences window Selecting Printing Options for an Individual Job for Windows To use special printing options for a particular job you can change the Printing Preferences before sending the job to the printer For example if you want the highest print quality when you print a document in Printing Preferences select High Resolution then submit the print job 1 With the document open in your software application access the print settings For most software applications click File gt Print or press CTRL P 2 Toopenthe Properties window select your printer then click the Properties or Preferences button The title of the button varies depending on your application 3 Clickatab in the Properties window then make selections 4 Tosave your selections and close the Properties window click OK 5 Tosendthe job to the printer click OK
19. Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model The equipment may not be capable of correct operation at the higher data speeds designated 33 6 kbps and 56 kbps connections are likely to be restricted to lower bit rates when connected to some PSTN implementations Telecom will accept no responsibility for difficulties that arise in such circumstances Immediately disconnect this equipment should it become physically damaged then arrange for its disposal or repair This modem shall not be used in any manner which could constitute a nuisance to other Telecom customers This device is equipped with pulse dialing while the Telecom standard is DTMF tone dialing There is no guarantee that Telecom lines will always continue to support pulse dialing Use of pulse dialing when this equipment is connected to the same line as other equipment may give rise to bell tinkle or noise and cause a false answer condition If you encounter such problems do not contact the Telecom Faults Service DTMF tones dialing is the preferred method because it is faster than pulse decadic dialing and is readily available on almost all New Zealand telephone exchanges A WARNING No 111 or other calls can be made from this device during a mains power failure 7 This equipment may not provide for the effective hand over of a call to another devi
20. Inc in the United States and other countries UNIX is a trademark in the United States and other countries licensed exclusively through X Open Company Limited PANTONE and other Pantone Inc trademarks are the property of Pantone Inc Document version 1 0 September 2014 BR9441 en us Contents 1 Safety Electrical Safety ss General Guidelines Power Cord ooo peto Emergency Turn Off Laser Safety sss Operational Safety Operational Guidelines Ozone Release Printer Location Printer Supplies Maintenance Safety Printer Symbols Environmental Health and Safety 2 Features Parts of the Printer Front View Rear VIEW i ssssesssssccsscossssssbscecensssossbedons Internal Parts ss Control Panel Setting the Power Saver Timer Exiting Power Saver Mode Information Pages Contact Information ettet tttnttettnntn Printing the Configuration RepDEDL useeotqeedipuct s Ee guts tet tpa t d td ti bo adi Administrative Features CentreWare Internet Services Finding the IP Address of the P More Information 3 Installation and Setup Installation and Setup Overview Selecting a Location for
21. Placethe printer in an area where there is adequate space for operation and servicing e Place the printer in a dust free area e Do not store or operate the printer in an extremely hot cold or humid environment e Donot place the printer near a heat source e Donot place the printer in direct sunlight to avoid exposure to light sensitive components e Donot place the printer where it is directly exposed to the cold air flow from an air conditioning system e Do not place the printer in locations susceptible to vibrations e For optimum performance use the printer at the elevations specified in Elevation on page 197 14 Xerox WorkCentre 3655 Multifunction Printer User Guide Safety Printer Supplies e Use the supplies designed for your printer The use of unsuitable materials can cause poor performance and a possible safety hazard e Follow all warnings and instructions marked on or supplied with the product options and supplies e Store all consumables in accordance with the instructions given on the package or container e Keep all consumables away from the reach of children e Never throw toner print drum cartridges or toner containers into an open flame e When handling cartridges for example toner and such avoid skin or eye contact Eye contact can cause irritation and inflammation Do not attempt to disassemble the cartridge which can increase the risk of skin or eye contact A CAUTION Use of non Xerox suppl
22. Recycling and Disposal Collection and Disposal of Equipment and Batteries These symbols on the products and or accompanying documents mean that used electrical and electronic products and batteries should not be mixed with general household waste For proper treatment recovery and recycling of old products and used batteries please take them to applicable collection points in accordance with your national legislation and the Directive 2002 96 EC and 2006 66 EC By disposing of these products and batteries correctly you will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling For more information about collection and recycling of old products and batteries please contact your local municipality your waste disposal service or the point of sale where you purchased the items Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation Business Users in the European Union If you wish to discard electrical and electronic equipment please contact your dealer or supplier for further information Disposal Outside of the European Union These symbols are only valid in the European Union If you wish to discard these items please contact your local authorities or dealer and ask for the correct method of disposal Battery Symbol Note This wheeled bin symbol may be
23. Report The TCP IP address appears in the Network section of the page If the IP address listed on the page is 0 0 0 0 the printer needs more time to acquire an IP address from the DHCP server Wait two minutes then print the Configuration Report again 28 Xerox WorkCentre 3655 Multifunction Printer User Guide Features More Information You can obtain more information about your printer from these sources Resource Location Installation Guide Packaged with the printer Other documentation for your printer www xerox com office WC3655docs Recommended Media List United States www xerox com paper European Union www xerox com europaper Technical support information for your printer www xerox com office WC3655support including online technical support Online Support Assistant and driver downloads Information Pages Print from the control panel or from CentreWare Internet Services click Status Information Pages CentreWare Internet Services documentation In CentreWare Internet Services click Help Order supplies for your printer www xerox com office WC3655supplies A resource for tools and information including www xerox com office businessresourcecenter interactive tutorials printing templates helpful tips and customized features to meet your individual needs Local sales and support center www xerox com office worldcontacts Printer registration www xerox com office register Xerox amp WorkCentre 3655
24. Some options apply only to a specific printer model configuration operating system or driver type 1 Ensure that the printer is turned off 2 Connect a standard RJ11 cable No 26 American Wire Gauge AWG or larger to the Line port on the back of the printer 3 Connect the other end of the RJ11 cable to an operating telephone line 4 Enable and configure the Fax functions For details see the System Administrator Guide at www xerox com office WC3655docs Turning the Printer On and Off This printer has both a power switch and a power button The power switch on the side of the printer controls the main power to the printer The control panel power button controls power to the printer electronic components The preferred software controlled printer shutdown method is to press the power button To turn on the printer e Turnon the power switch 36 Xerox WorkCentre 3655 Multifunction Printer User Guide Installation and Setup e Ifthe power switch is on but the printer is powered off the printer was turned off using the power button To turn on the printer on the control panel press Power To turn off the printer A CAUTIONS e To prevent a printer malfunction or damage to the internal hard drive perform the power button shutdown first e Donot plug or unplug the power cord while the printer is powered on 1 Onthe control panel press Power 2 Touch Power Down After 10 seconds the touch screen
25. Variation seen ttennenenen 117 Specifying the Original Size eeesssssssssssessssssssssessssesssnsesssseessssssssasecssusccsssecesseeessuscessnecessneessasssssacessnueesssees 117 Erasing Edges us e se ep A or oe eee 118 8 Faxing 119 Configuring the Printer for FAXiNG sssscssssssssssesssssecsssssssssessssscsssnecsssscessuscsssnesssssecssnscsssseesssuecssnecesaeeesanscesaseesess 120 DO CUMMISrit GUASS m 120 Document Glass Guldelil Eso ortnm EU rae cis NU a ust t idi e ER 120 Document SS MR PR 121 Duplex Automatic Document Feeder Guidelines eene eeentttnnes 121 Basie FOX IM Re R Ee 122 Sending an Embedded Fax sscssssssssssssssssssssssessssssssssesssnssssnsesssssesssusssssseessuscsssnscsssssessassseasesssueesssnesesaceessusesssneessss 123 Selecting Fax Options scat e Ct esta b en cdl Goa retention 125 Adjusting Brightness and Sharpness csscssssssssssecssseecsssesssseesssnscsssseessuseessssccssseeessucssaseessuseessuseesaseessueeees 125 Automatically Suppressing Background Variation esten ttnnttennnnenen 126 Adj sting THE COMECASE ssccccccsissstssndeesesseccusecscassedsovscncssecsnctaloisesleabtervescatbeseeswecscanscctalvcsbsvaleudseteslcesdectsindeot Deeds 126 Specifying the Size of the Original nn ecsssssssscssssesssnsccsseccsssecssseesssnscsssnscssseessussessseessuseessassessaceessncesss
26. WENT RN Print resolution e Standard print quality mode 600 x 600 dpi RENE e High Resolution print quality mode 1200 x 1200 dpi e Paper capacity Bypass Tray 150 sheets Tray 1 550 sheets 550 Sheet Feeder with up to 3 more trays 550 sheets each Copy speed 1 sided copy Up to 47 copies per minute for Letter and 45 copies per minute for A4 2 sided copy Up to 29 copies per minute for Letter and 28 copies per minute for A4 Copy resolution 600x600 dpi Legal 216 x 356 mm 85 x 14in Duplex Automatic Document Feeder Scan resolution Optical 600 x 600 dpi TWAIN Up to 9600 dpi interpolated WIA Up to 600 dpi 192 Xerox WorkCentre 3655 Multifunction Printer User Guide Specifications Maximum scan size e Document Glass 215 9 x 355 6 mm 8 5 x 14 in e Duplex Automatic Document Feeder 215 9 x 355 6 mm 8 5 x 14 in Supported scanning Scan to SMB Scan to FTP Scan to Email Scan to USB Memory Scan to Computer WSD Scan Control panel e 7 0 inch LCD touch screen and keypad navigation e Support for external USB Keyboard Connectivity e Universal Serial Bus USB 2 0 e USB Flash drive e Ethernet 10 100 1000Base T e JEEE802 11 Compliant Wireless Network Adapter optional e Support for external USB Card Reader Remote access CentreWare Internet Services Options and Upgrades e Wireless network adapter e 550 Sheet Feeder with up to 3 additional trays e Printer Stand Xerox WorkCentre 3655 Multifunction Pr
27. WorkCentre 3655 Multifunction Printer User Guide Maintenance Moving the Printer A WARNINGS e To prevent dropping or tipping the printer hold the printer between two people with each person using one hand underneath to hold the printer and the other hand on top to stabilize it e Ifthe optional 550 Sheet Feeder is installed uninstall it before you move the printer If the optional 550 Sheet Feeder is not fixed to the printer securely it could fall to the ground and cause injury Follow these instructions when moving the printer 1 Turn off the printer and disconnect the power cord and other cables from the back of the printer For details see Turning the Printer On and Off on page 36 A WARNING To prevent electric shock never touch the power plug with wet hands When removing the power cord ensure that you pull the plug and not the cord Pulling the cord can damage it which can lead to fire or electric shock 2 Remove any paper or other media from the output tray 3 If the output tray extension is extended close it 4 Remove the paper from the paper tray Keep the paper wrapped and away from humidity and dirt Xerox WorkCentre 3655 Multifunction Printer 157 User Guide Maintenance 5 When lifting the printer grasp the areas as shown Notes e When moving the printer do not tilt it more than 10 degrees to the front back left or right Tilting the printer more than 10 degrees can cause toner s
28. Your Printer on page 28 2 Click the Support tab 188 Xerox WorkCentre 3655 Multifunction Printer User Guide Troubleshooting 3 Click General 4 Tosend printer diagnostics information to Xerox for analysis of detected issues and to match with current solutions click Start an Online Troubleshooting Session at www xerox com 5 Follow the onscreen instructions Information Pages Your printer has a printable set of information pages These include configuration and font information demonstration pages and more More Information You can obtain more information about your printer from these sources Resource Location Installation Guide Packaged with the printer Other documentation for your printer www xerox com office WC3655docs Recommended Media List United States www xerox com paper European Union www xerox com europaper Technical support information for your printer www xerox com office WC3655support including online technical support Online Support Assistant and driver downloads Information Pages Print from the control panel or from CentreWare Internet Services click Status Information Pages CentreWare Internet Services documentation In CentreWare Internet Services click Help Order supplies for your printer www xerox com office WC3655supplies A resource for tools and information including www xerox com office businessresourcecenter interactive tutorials printing templates helpful tips and
29. a digital phone line If you cannot send or receive faxes correctly refer to the following tables Problems Sending Faxes Symptoms Causes Solutions The document is not scanned The document is too thick too thin or Use the document glass to send the using the document feeder too small fax The document is scanned atan The document feeder guides are not Adjust the document feeder guides to angle adjusted to the width of the document fit the width of the document The fax received by the recipient The document is incorrectly positioned Position the document correctly is blurry The document glass is dirty Clean the document glass The text in the document is too light Adjust the resolution Adjust the contrast There is a problem with the telephone Verify that the telephone line is connection working then send the fax again There is a problem with the fax Make a copy to verify that your printer machine of the caller is operating correctly If the copy was printed correctly have the recipient verify the condition of their fax machine The fax received by the recipient The document was loaded incorrectly e Document feeder Place the original is blank document face up e Document glass Place the original document face down Fax was not transmitted The fax number is wrong Verify the fax number The telephone line is incorrectly Verify the telephone line connection If connected it is disconnected
30. causes a circuit breaker fuse or other safety device to activate If any of these conditions occur do the following 1 E 3 12 Turn off the printer immediately Disconnect the power cord from the electrical outlet Call an authorized service representative Xerox WorkCentre 3655 Multifunction Printer User Guide Safety Power Cord e Use the power cord supplied with your printer e Plug the power cord directly into a properly grounded electrical outlet Ensure that each end of the cord is connected securely If you do not know if an outlet is grounded ask an electrician to check the outlet e Donotusea ground adapter plug to connect the printer to an electrical outlet that does not have a ground connection terminal A WARNING Avoid the potential of electrical shock by ensuring that the printer is grounded properly Electrical products can be hazardous if misused e Only use an extension cord or power strip designed to handle the electrical current capacity of the printer e Verify that the printer is plugged into an outlet that is providing the correct voltage and power Review the electrical specification of the printer with an electrician if necessary e Donot place the printer in an area where people can step on the power cord e Donot place objects on the power cord e Donot plug or unplug the power cord while the power switch is in the On position e Ifthe power cord becomes frayed or worn replace it
31. customized features to meet your individual needs Local sales and support center www xerox com office worldcontacts Printer registration www xerox com office register Xerox WorkCentre 3655 Multifunction Printer 189 User Guide Specifications This appendix includes Printer Configurations and Optioris sigaris i 192 ivive edel sitae e RENI T RR NONE 194 Environmental SpECHTEED DIS itecto nU TU ub Gn EEEE 197 Electrical SDeCITICEIODIS ausa ehe e a a aa 198 PROT a et srir ar aE EEE OEE ENA EE 199 Xerox WorkCentre 3655 Multifunction Printer 191 User Guide Specifications Printer Configurations and Options Available Configurations The Xerox WorkCentre 3655 Multifunction Printer is available in two configurations e Sconfiguration This configuration is a network printer with copy automatic 2 sided printing scan functions and USB or network connectivity e X Configuration This configuration is a network printer with copy automatic 2 sided printing scan functions fax functions and USB or network connectivity Standard Features The printer provides the following features Standard mode up to 47 ppm for Letter and 45 ppm for A4 2 Sided print speed Standard mode up to 29 ppm for Letter and 28 ppm for A4 Functions Copy scan print and fax BENE Note Not all options listed are supported on all printers Some options apply only to specific printer models or configurations Standard memory e 2GBRAM
32. goes dark and the Power Saver button flashes until the printer has completed powering down Note When all of the control panel lights are off the printer power off sequence is complete Turning the power switch off is optional Xerox WorkCentre 3655 Multifunction Printer 37 User Guide Installation and Setup Configuring Network Settings This section includes e AboutTCGPIP and TP AddEesses umet rrt cessation emeceanaesnnas aeeemasasates 38 About TCP IP and IP Addresses Computers and printers primarily use TCP IP protocols to communicate over an Ethernet network Generally Macintosh computers use either TCP IP or the Bonjour protocol to communicate with a network printer For Macintosh OS X systems TCP IP is preferred Unlike TCP IP however Bonjour does not require printers or computers to have IP addresses With TCP IP protocols each printer and computer must have a unique IP address Many networks and cable and DSL routers have a Dynamic Host Configuration Protocol DHCP server A DHCP server automatically assigns an IP address to every computer and printer on the network that is configured to use DHCP If you use a Cable or DSL router see the documentation for your router for information on IP addressing 38 Xerox WorkCentre 3655 Multifunction Printer User Guide Installation and Setup Enabling the Printer for Scanning If the printer is connected to a network you can scan to an FTP address an email addres
33. installed then the toner remaining amount displayed could be inaccurate Note Each toner cartridge includes installation instructions Printer Status Message Cause and Solution Toner Low The toner cartridge is low Order a new toner cartridge Toner Empty Open the Front Cover Then replace the The toner cartridge is empty Open the front door and Toner Cartridge replace the toner cartridge Recycling Supplies For more information on the Xerox supplies recycling program go to www xerox com gwa Xerox WorkCentre 3655 Multifunction Printer 155 User Guide Maintenance Managing the Printer This section includes e AGEIA lt ierreremmmeererey veer teretrerestr STE 156 e MNoving ted DEIEOI Seda dc eer Eon tan dO bac eR DR EU SNO mor rr ptr o M E HERO revrere 157 Adjusting the Altitude Use Adjust Altitude to adjust the altitude to match that of the location where the printer is installed If the altitude setting is incorrect it can cause print quality problems To adjust the altitude 1 Atthe printer control panel press the Machine Status button then touch the Tools tab 2 Touch Device Settings 3 Touch General 4 If needed log in as administrator For details see the System Administrator Guide at www xerox com office WC3655docs Touch Altitude Adjustment To select the measurement units touch Meters or Feet 7 Touchthe altitude of the location of the printer then press Save gv 156 Xerox
34. mode the device can print again immediately If the product is not used for a period of time the device switches to a Power Saver mode In these modes to enable reduced product power consumption only essential functions remain active The product takes slightly longer to produce the first print after it exits Power Saver mode than it takes in Ready mode This delay is the result of the system waking up from Power Saver mode and is typical of most imaging products on the market You can set a longer activation time or completely deactivate the Power Saver mode This device can take longer to switch to a lower energy level To learn more about Xerox participation in sustainability initiatives go to www xerox com about xerox environment enus html 204 Xerox WorkCentre 3655 Multifunction Printer User Guide Regulatory Information Environmental Choice Certified to Office Machines CCD 035 This product is certified to Environmental Choice standard for office machines meeting all requirements for reduced environmental impact As part of achieving certification Xerox Corporation has proven this product meets the Environmental Choice criteria for IRONY ria AX energy efficiency Certified copier printer multifunctional device and fax products j gt must also meet criteria such as reduced chemical emissions and demonstrate ENS compatibility with recycled supplies Environmental Choice was established in 1988 to help consumers find
35. of the folder containing the saved job 3 Touch the name of the saved job that you want to print Note To print a private saved job touch the name of the job then enter the passcode 4 Select the number of copies paper size paper color paper type 2 sided printing and finishing options 5 Press the green Start button 6 Afterthe job prints to return to the list of saved jobs touch Browse 7 Toreturn to the list of folders touch Back 90 Xerox WorkCentre 3655 Multifunction Printer User Guide Printing Printing from a Mailbox Print from mailbox allows you to print a file that is stored in a folder on the printer hard drive To print from a mailbox 1 2 At the control panel press the Services button then touch Print From Select Mailbox then touch the name of the folder containing the document Note If Mailbox is not displayed use CentreWare Internet Services to enable the Scan to Mailbox and Print From Mailbox features Then create a scan to mailbox folder For details see the System Administrator Guide at www xerox com office WC3655docs Touch the name of the document that you want to print Select the number of copies paper size paper color paper type 2 sided printing and finishing options Press the green Start button After the job prints to return to the list of documents in the mailbox touch Browse To return to the list of folders touch Back Xerox WorkCentre 3655 Multifunction
36. on paper from the specified tray e Back Only prints the back page on paper from the specified tray e Front and Back Same prints the front and back cover pages from the same tray e Front and Back Different prints the front and back cover pages from different trays After making a selection for printing the cover pages you can select the paper for the front and back covers by size color or type You can also use blank or pre printed paper and you can print side one side two or both sides of the cover pages Printing Insert Pages You can add blank or pre printed insert pages before page one of each document or after designated pages within a document Adding an insert after designated pages within a document separates sections or acts as a marker or placeholder Ensure that you specify the paper to use for the insert pages e Insert Options provides the options to place an insert After Page X where X is the specified page or Before Page 1 e Insert Quantity specifies the number of pages to insert at each location e Pages specifies the page or range of pages that use the exception page characteristics Separate individual pages or page ranges with commas Specify pages within a range with a hyphen For example to specify pages 1 6 9 10 and 11 type 1 6 9 11 e Paper displays the default size color and type of paper selected in Use Job Settings Click the Down arrow to the right of the Paper field to select a different pape
37. other information then click OK Add new recipients as needed 6 Toinclude a cover sheet click Cover Sheet then from the Cover Sheet Options list select Print a Cover Sheet 7 Onthe Cover Sheet information tab type notes that you want to appear on the cover sheet 8 Clickthe Image tab 9 Fromthe Watermark list select Custom then click OK For details see Printing Watermarks 10 On the Options tab select the options for this fax 11 Click OK 12 Inthe Printer Properties window click OK 13 Ensure that the recipient names and fax numbers are correct then click OK Xerox WorkCentre 3655 Multifunction Printer 143 User Guide Faxing Using the Address Book This section includes e Adding an Individual Entry to the Device Address Book eene 144 e Editing or Deleting Favorites in the Device Address Book eee 145 Adding an Individual Entry to the Device Address Book The Device Address Book can contain up to 5000 contacts If the Add button is unavailable the address book has reached its limit Before you can use this feature the system administrator must enable Create Edit Contact from Touch Screen for All Users To add arecipient to the Device Address Book 1 Atthe printer control panel press the Services Home button 2 Toaddan Internet fax or email entry touch E mail or Internet Fax 3 Touch New Recipient 4 Touch the Enter email address and select
38. paper size In the scrolling list touch the desired paper size Custom Scan Area allows you to specify the height and width of the area to scan To specify an area touch the Length Y and Width X arrows 4 Touch OK 126 Xerox WorkCentre 3655 Multifunction Printer User Guide Faxing Selecting Reducing or Splitting You can determine the method to use for handling images that are too large To select reducing or splitting 1 2 3 Press the Services Home button then touch Fax Touch the Layout Adjustment tab then touch Reduce Split Touch an option Reduce to Fit shrinks large documents to fit on smaller paper Split Across Pages continues a single image across several pages Touch OK Setting Up Book Faxing You can determine the method used for scanning images in a book To select book faxing 1 2 3 Press the Services Home button then touch Fax Touch the Layout Adjustment tab then touch Book Faxing Touch an option Off is the default setting Both Pages scans both pages of the book Left Page Only scans the left page of the book Right Page Only scans the right page of the book To set the amount to erase touch the Binding Edge Erase arrows as needed Touch OK Printing a Confirmation Report You can print a report that confirms when your faxes are sent or received The report contains information on timeouts busy signals and retry failures To
39. paper type setting or try a paper with a smoother surface ABC Ensure that the humidity in the room is within specifications For details see Relative Humidity The output is blank Turn off the printer then turn it on again If the error persists contact your Xerox representative Streaks appear in the output e Replace the Smart Kit Drum Cartridge e Contact your Xerox representative The output has a mottled Verify that the paper is the correct size type and weight If not change appearance the paper settings Ensure that the humidity in the room is within specifications For details see Relative Humidity 182 Xerox WorkCentre 3655 Multifunction Printer User Guide Symptom Ghosting appears in the printed output Auger marks appear on the printed output Ses SSBOS x SSS The output print is wrinkled or stained Envelopes are wrinkled or creased when printed Troubleshooting Solutions Verify that the paper is the correct size type and weight If not change the paper settings Change the Paper Type settings in the print driver In the Printing Preferences of the print driver on the Paper Output tab change the Paper Type setting Replace the Smart Kit Drum Cartridge To check the toner level check the control panel use the print driver or CentreWare Internet Services If the toner cartridge is near empty
40. recognizes the installed options 1 OE nS 42 From the Apple menu click System Preferences Print and Scan Select the printer in the list then click Options and Supplies Click Options Confirm that all of the options installed on the printer appear correct If you change settings click OK close the window then exit System Preferences Xerox WorkCentre 3655 Multifunction Printer User Guide Installation and Setup Installing Scan Drivers for Macintosh 1 Insert the Software and Documentation disc into the appropriate drive on your computer 2 To view the dmg file for your printer double click the disc icon on your desktop Open the Scan Installer dmg file then navigate to the appropriate installer file for your operating system Open the Scan Installer package file To acknowledge the warning and introductory messages click Continue To accept the license agreement click Continue then click Agree Click Continue again Enter your password then click OK If prompted to close other installations click Continue Installing 0 To restart click Log Out p onaus Installing Drivers and Utilities for UNIX and Linux Xerox Services for UNIX Systems is a two part installation process It requires the installation of a Xerox Services for UNIX Systems code package and a printer support package The Xerox Services for UNIX Systems code package must be installed before installing the printer support
41. scanning settings select them as needed To adjust crop lines select Preview as needed Click Scan The printer scans the document and places the image in your application Ve am Go Qo NE ct Scanning an Image Using Windows XP On your computer select Start Control Panel On your computer click Start Settings Control Panel Printer and Other Hardware Double click Scanners and Cameras In the Scanners and Cameras window click Next Double click Xerox WC3655 Select an option e ML gEx e n c3 Color picture Grayscale picture Black and white picture or text Custom Xerox WorkCentre 3655 Multifunction Printer 113 User Guide Scanning 10 11 12 13 14 15 16 14 Select the paper source Document Glass Document Feeder To preview the document or select a portion of the document to scan select Preview The printer scans a preview copy of the image To select a portion of the document to scan click and drag the corner points to resize the frame Click Next Type a name for this group of pictures Select a file format Type a path name or browse to a location for the scanned images To save your image to the folder in the Other Options window select Nothing Click Next To view the scanned image click the folder link in the window Click Finish The image is stored in the folder and ready for use in your applications Scanning an Image Using Windows Vista or
42. several hours at room temperature The relative humidity of the room is too high Reduce the humidity in the room Move the printer to a location where the temperature and relative humidity are within the operating specifications 164 Xerox WorkCentre 3655 Multifunction Printer User Guide Troubleshooting Paper Jams This section includes LOGGING Paper JOINS isis concurs pec beanies DL E 165 ATTEINTS E Wh cle ay MIO DRE ERE nearer Tre Ort E E 166 Keanu Pere d Li peers ceca cum ee er tee eb asco A Ser OOo E ear 167 UGH eine Papa ke pi o eire bero A Rae ierra teoria tret Uh iicet ritos ierra end 177 Ponts e el T Problem Sura ES escasa cce te ote ree te eee MILII AL LO E RE 179 Copy and Scam PIORES kirar r E T E A E RET 184 TE AARO END E E E E E uL MN E E E qudd E E ey ere 185 Locating Paper Jams A A WARNING Never touch a labeled area on or near the heat roller in the fuser You can get burned If a sheet of paper is wrapped around the heat roller do not try to remove it immediately Switch off the printer immediately and wait 40 minutes for the fuser to cool Try to remove the jam after the printer has cooled If the error persists contact your Xerox representative CAUTION Do not attempt to clear any paper jams using tools or instruments This can permanently damage the printer The following illustration shows where paper jams can occur along the paper path 1 Optional trays 4 Bypass Tray 2 Dupl
43. side of the paper can be seen on the other side Use the Auto Suppression setting to reduce the sensitivity of the printer to variations in light background colors To select Auto Suppression 1 Touch OK 2 Touch the Advanced Settings tab then touch Image Enhancement 3 Under Background Suppression touch Auto Suppression 4 Touch OK Specifying the Original Size At the printer control panel press the Services Home button Touch Scan To then select an option Touch the Layout Adjustment tab Touch Original Size then select an option Touch OK QW Be PS Xerox WorkCentre 3655 Multifunction Printer 117 User Guide Scanning Erasing Edges You can specify an amount of space to erase from the edges of your scans To use Edge Erase 1 Atthe printer control panel press the Services Home button Touch Scan To then select an option Touch the Layout Adjustment tab Touch Edge Erase ae e To change the Edge Erase settings select an option A All Edges Erases all four edges by the same amount To specify the amount to erase from the edges click the All Edges arrows Individual Edges This option specifies different amounts to erase from the edges Touch Side 1 then to specify the amount to erase from each edge use the arrows Touch Side 2 then to specify the amount to erase from each edge use the arrows or touch Mirror Side 1 6 Touch OK 118 Xerox WorkCentre 3655 Multifunction Printer U
44. specified time before touching the fuser This item can be recycled For details see Recycling and Disposal on page 215 Xerox WorkCentre 3655 Multifunction Printer 17 User Guide Safety Environmental Health and Safety Contact Information For more information on Environment Health and Safety in relation to this Xerox product and supplies contact the following customer help lines United States and Canada 1 800 ASK XEROX 1 800 275 9376 Europe 44 1707 353 434 For product safety information in the United States and Canada go to www xerox com environment For product safety information in Europe go to www xerox com environment europe 18 Xerox WorkCentre 3655 Multifunction Printer User Guide Features This chapter includes e Paic onhe cf 12 Comes tomi Hd dU EH oretare niente ney Noninv USUS EC Gi and RIAs IT ETAT 20 2 AS es Oh C21 ch 1 C0 see Sane eee tre et c uu nbn E ree eer EE 25 TUN Pe ss d antamiadcdcnetiuri iu Un bd EM aS a Ma E um b stu RU SE UNA NEM tM D b UC 26 e JJAdininisiimlivel GUUS chee laches hend eti ee ence rea en oen en a latu a e aud 27 More Unelpeti lO mm m 29 Xerox amp WorkCentre 3655 Multifunction Printer 19 User Guide Features Parts of the Printer This section includes EIE Jodi ER s Redi VIEN cono reer td MMC MERE MI LM IEEE US LEM D lenti EE DIM EET TACO NP GINS ELS Front View 1 Tray 1 6 Duplex Automatic Documen
45. the Auto Background Suppression setting to reduce the sensitivity of the printer to variations in light background colors Toturn on Auto Background Suppression At the printer control panel press the Services Home button Touch Copy Touch the Image Quality tab Touch Image Enhancement Under Background Suppression touch Auto Suppression Touch OK OY ML Es ee A Xerox amp WorkCentre 3655 Multifunction Printer 99 User Guide Copying Output Adjustments Collating Copies You can automatically collate multi page copy jobs For example when making three 1 sided copies of a six page document the copies are printed in this order 1 2 3 4 5 6 1 2 3 4 5 6 1 2 3 4 5 6 Uncollated copies print in the following order 1 1 1 2 2 2 3 3 3 4 4 4 5 5 5 6 6 6 To select a collating option 1 At the printer control panel press the Services Home button 2 Touch Copy 3 Touch the Copy tab 4 Under Copy Output select an option Collated turns on collation for all copies made regardless of where the originals are placed A Uncollated turns off collation Reducing or Enlarging the Image You can reduce the image to as little as 25 76 of its original size or enlarge it as much as 400 To reduce or enlarge the image 1 Atthe printer control panel press the Services Home button 2 Touch Copy 3 Touch the Copy tab 4 UnderReduce Enlarge touch an option Toselect a preset image size t
46. the Configuration Report or contact your system administrator To print a configuration report 1 Atthe printer control panel press the Machine Status button 2 Onthe Machine Information tab touch Information Pages gt Configuration Report gt Print 3 Touch Close after the report prints Note After the printer has been on for two minutes print the Configuration Report The TCP IP address appears in the Network section of the page If the IP address listed on the page is 0 0 0 0 the printer needs more time to acquire an IP address from the DHCP server Wait two minutes then print the Configuration Report again Xerox amp WorkCentre 3655 Multifunction Printer 35 User Guide Installation and Setup Connecting to a Computer Using USB To use USB you must have Windows 7 Windows Server 2003 and later or Macintosh OS X version 10 7 and later To connect the printer to the computer using a USB cable 1 Ensure that the printer is turned off Connect the B end of a standard A B USB 2 0 cable to the USB Port on the back of the printer Attach the power cord and then plug in the printer and turn it on Connect the A end of the USB cable to the USB Port on the computer When the Windows Found New Hardware Wizard appears cancel it You are ready to install the print drivers For details see Installing the Software on page 40 M o me Connecting to a Telephone Line Note Not all options listed are supported on all printers
47. the REN is separately shown on the label 210 Xerox WorkCentre 3655 Multifunction Printer User Guide Regulatory Information To order the correct service from the local Telephone Company you could also have to quote the codes in the following list e Facility Interface Code FIC O2LS2 e Service Order Code SOC 9 0Y Ay CAUTION Ask your local Telephone Company for the modular jack type installed on your line Connecting this machine to an unauthorized jack can damage telephone company equipment You not Xerox assume all responsibility and or liability for any damage caused by the connection of this machine to an unauthorized jack If this Xerox equipment causes harm to the telephone network the Telephone Company could temporarily discontinue service to the telephone line to which it is connected If advance notice is not practical the Telephone Company notifies you of the disconnection as soon as possible If the Telephone Company interrupts your service they can advise you of your right to file a complaint with the FCC if you believe that it is necessary The Telephone Company could change its facilities equipment operations or procedures which could affect the operation of the equipment If the Telephone Company changes something that affects the operation of the equipment they should notify you in order for you to make necessary modifications to maintain uninterrupted service If you experience trouble with this Xe
48. the arrows to set a number If your printer is set to display the 12 hour clock touch AM or PM 4 Touch OK The fax is scanned and saved then sent at the specified time Building a Fax Job For details see Building a Fax Job on page 132 136 Xerox WorkCentre 3655 Multifunction Printer User Guide Faxing Sending an Internet Fax If an SMTP email server is connected to the network a document can be sent to an email address This feature eliminates the need for a dedicated telephone line and the associated service costs When sending an Internet Fax the document is scanned and sent to an email address To send an Internet fax 1 Load the original on the document glass or in the document feeder 2 Touch the Services Home button then touch Internet Fax 3 To address the fax e Touch New Recipient Touch the Down arrow then from the menu select To or Cc Touch the Enter email address and select Add field then use the touch screen keyboard to type the email address Touch Add Use the touch screen keyboard to type additional email addresses When you are finished touch Close 4 To add a subject line e Touch Subject then use the touch screen keyboard to type the desired text Note To modify the default subject that appears touch X to clear the field Touch OK 5 Adjust the Internet fax options as needed e Touch 2 sided Scanning and select from the drop down menu e 1 Sided e 2 Sided e 2 Sided Rotate
49. the tray with the printed side face down 3 Print five blank pages to remove debris from the fuser rollers If the copy or scan quality is poor refer to the following table Symptoms Solutions Lines or streaks present in copies only made __ There is debris on the document glass When scanning the paper from the document feeder Spots present in copies taken from the document glass from the document feeder passes over the debris creating lines or streaks Clean all glass surfaces with a lint free cloth There is debris on the document glass When scanning the debris creates a spot on the image Clean all glass surfaces with a lint free cloth The reverse side of the original is showing on Turn on Background Suppression the copy or scan Image is too light or too dark Copy To lighten darken or adjust contrast use the Image Quality settings Scan To lighten darken or adjust contrast use the Advanced Settings Tab If the problem persists for online support information go to www xerox com office WC36 55support 184 Xerox WorkCentre 3655 Multifunction Printer User Guide Troubleshooting Fax Problems This section includes e Problems Sem RS deenen eE E E EES 185 e Problems Receiving FOxes assai esaeput edi on EO ra A RA 186 Note If you cannot send and receive faxes make sure that you are connected to an approved analog telephone line The fax cannot send or receive when connected to
50. to a USB Flash Drive You can scan a document and store the scanned file on a USB Flash drive The Scan to USB function produces scans in jpg pdf and tiff file formats To scan to a USB Flash drive Note Before pressing the Scan button or inserting the USB Flash drive press the Power Saver button then wait until the Power Saver indicator turns off Load the original on the document glass or in the duplex automatic document feeder Insert your USB Flash drive into the USB port on the side of the printer The USB Drive Detected message appears on the touch screen Touch Scan to USB To change scan settings touch the appropriate buttons For details see Adjusting Scanning Settings on page 115 Touch the Workflow Scanning tab To change the file name touch File Name type the name then touch OK To select a file format e Touch the Filing Options tab then touch File Format Touch an option then touch OK To begin the scan press Start A WARNING Do not remove the USB Flash drive until prompted If you remove the Flash drive before the transfer is complete the file can become unusable and other files on the drive can be damaged Xerox WorkCentre 3655 Multifunction Printer 107 User Guide Scanning Scanning to a Shared Folder on a Network Computer This section includes Sharing a Folder oma Windows Computer ccccscsscsessscscavsassceconseeenazssoss ssevscconnsscesosoacnaesaoisnevoszcnavonghessaubaceanso
51. 0 ft Xerox WorkCentre 3655 Multifunction Printer 197 User Guide Specifications Electrical Specifications Power Supply Voltage and Frequency Power Supply Voltage Power Supply Frequency 100 127 VAC 10 90 140 VAC 50 Hz 3 Hz 60 Hz 3 Hz 220 240 VAC 10 198 264 VAC 50 Hz 3 Hz 60 Hz 3 Hz Power Consumption Status S Configuration X Configuration Ready with fuser on 81W 82W 524w 526w This printer does not consume electric power when the power switch is turned off even if the printer is connected to an AC outlet ENERGY STAR Qualified Product The Xerox WorkCentre 3655 Multifunction Printer is ENERGY STAR qualified under the ENERGY STAR Program Requirements for Imaging Equipment The ENERGY STAR and ENERGY STAR mark are registered United States trademarks The ENERGY STAR Imaging Equipment Program is a team effort between United States European Union and Japanese governments and the office equipment industry to promote energy efficient copiers printers fax multifunction printers personal computers and monitors Reducing product energy consumption helps combat smog acid rain and long term changes to the climate by decreasing the emissions that result from generating electricity Xerox ENERGY STAR equipment is preset at the factory to switch to Power Saver modes after 2 minutes from the last copy or print 198 Xerox WorkCentre 3655 Multifunction Printer User Gu
52. 33 ABC DEF I 16 a eoeoco 3 A et lag iz OOO PaF P 9 10 1112 13 f o co Xerox amp WorkCentre 3655 Multifunction Printer 23 User Guide Features Item Name Description bos The screen displays information and provides access to printer functions 2 Services Home This button provides access to printer features such as copy scan and fax on the touch Button screen This button returns to the active service from the Job Status or Machine Status screens 3 Services Button or to a preset service Job Status Button This button displays lists of all active secure or completed jobs on the touch screen iA PAS This button displays the status of the printer on the touch screen Alphanumeric TP Keypad The keypad enters alphanumeric information C clear Button This button deletes numeric values or the last digit entered using the alphanumeric keys Dial Pause Button This button inserts a pause in a telephone number when it transmits a fax Interrupt Button This button pauses the current job to run a more urgent print copy or fax job This button starts the selected copy scan fax or Print From job such as Print from USB This button stops the current job temporarily To cancel or resume your job follow the Stop Button onscreen instructions Clear All Button This button clears previous and changed settings for the current selection To reset all features to their default se
53. 3655docs To store a fax in a local mailbox 1 Press the Services Home button then touch Fax 2 Touchthe Fax Options tab then touch Mailboxes 3 Touch Store to Local Mailbox 4 Touch the Mailbox Number field then use the alphanumeric keypad to enter the mailbox number 5 Touch the Mailbox Passcode field then use the alphanumeric keypad to enter the four digit mailbox passcode 6 Touch OK Printing Local Mailbox Documents To use this feature you must have documents stored in a mailbox For details see Storing a Fax ina Local Mailbox on page 129 To print local mailbox documents 1 Press the Services Home button then touch Fax Touch the Fax Options tab then touch Mailboxes Touch Print Local Mailbox Documents Touch the Mailbox Number field then use the alphanumeric keypad to enter the mailbox number Touch the Mailbox Passcode field then use the alphanumeric keypad to enter the four digit mailbox passcode wb wee 6 Touch Print All Documents The documents in the mailbox are printed Xerox WorkCentre 3655 Multifunction Printer 129 User Guide Faxing Deleting Local Mailbox Documents EB GS aN c Press the Services Home button then touch Fax Touch the Fax Options tab then touch Mailboxes Touch Delete Local Mailbox Documents Touch the Mailbox Number field then use the alphanumeric keypad to enter the mailbox number Touch the Mailbox Passcode field then use the alphanumeric keypad to en
54. 5 Multifunction Printer 41 User Guide Installation and Setup Installing Print Drivers for Macintosh OS X Version 10 7 and Later Install the Xerox print driver to access all features of your printer To install the print driver software ot Oe A Se 8 9 10 Insert the Software and Documentation disc into the appropriate drive on your computer To view the dmg file for your printer double click the disc icon on your desktop Open the dmg file then navigate to the appropriate installer file for your operating system Open the installer file To acknowledge the warning and introductory messages click Continue Click Continue again To accept the license agreement click Continue then click Agree To accept the current installation location click Install or select another location for the installation files then click Install Enter your password then click OK Select your printer in the list of discovered printers then click Continue If your printer does not appear in the list of discovered printers Click the Network Printer Icon Type the IP address of your printer then click Continue Select your printer in the list of discovered printers then click Continue 11 12 To accept the print queue message click OK To accept the installation success message click Close Note The printer is automatically added to the printer queue in Macintosh OS X version 10 4 and later To verify that the print driver
55. 5 ppm monochrome the duplex function has been auto enabled during the setup and driver installation Some Xerox models below these speed bands may also be enabled with 2 sided printing settings defaulted on at the time of install Continuing to use the duplex function will reduce the environmental impact of your work However should you require simplex 1 sided printing you may change the print settings in the print driver Paper Types This product can be used to print on both recycled and virgin paper approved to an environmental stewardship scheme which complies with EN12281 or a similar quality standard Lighter weight paper 60 g m which contains less raw material and thus save resources per print may be used in certain applications We encourage you to check if this is suitable for your printing needs ENERGY STAR The ENERGY STAR program is a voluntary scheme to promote the development and purchase of energy efficient models which help to reduce environmental impact Details on the ENERGY STAR program and models qualified to ENERGY STAR can be found at the following website www energystar gov index cfm fuseaction find_a_product showProductGroup amp pgw_code IEQ Power Consumption and Activation Time The amount of electricity a product consumes depends on the way the device is used This product is designed and configured to enable you to reduce your electricity costs After the last print the device switches to Ready mode In this
56. 55 Multifunction Printer User Guide Printing Sending a Public Saved Job 1 2 2a eae No m 12 13 On the Printing Options tab from the Job Type list select Saved Job In the Saved Job window for Job Name do one of the following Type a name for the job Click the arrow to the right of the field and select a name from the list Click the arrow to the right of the field and select Use Document Name to use the name of the document Note The print driver retains 10 names When adding an 11th name the name used least is deleted automatically from the list To remove names from the list other than the selected name select Clear List In Save To or Folder Number specify where you want the file saved on the printer Do one of the following Type the name of the destination folder Click the arrow to the right of the field then select a folder name from the list Click the arrow to the right of the field then select Default Public Folder To print the job now and also save the job select the Print and Save check box Select Public Click OK Verify that the paper is the correct size type and weight If not change the paper settings Select an option for 2 sided printing Select a print quality mode Select another tab or click OK To send the job to the printer in the Print window select the number of copies to print then click OK or Print A sample copy prints immediately
57. 9 x 355 6 mm 8 5 x 14 in e The maximum document feeder capacity is approximately 60 sheets of 80 g m paper Duplex Automatic Document Feeder Guidelines When loading originals into the duplex automatic document feeder follow these guidelines e Insert originals face up with the top of the page entering the feeder first e Only place loose sheets of paper in the duplex automatic document feeder e Adjust the paper guides so that they fit against the originals e Only Insert paper in the duplex automatic document feeder when ink on the paper is dry e Do not load originals above the MAX fill line Xerox WorkCentre 3655 Multifunction Printer 95 User Guide Copying Copying an ID Card You can copy both sides of an ID card or small document onto one side of paper Each side is copied using the same location on the document glass The printer stores both sides and prints them side by side on the paper To copy an ID card 1 2 3 10 11 96 At the printer control panel press the Services Home button Touch ID Card Copy For side 1 under the ID Card Copy tab verify the paper supply lightness darkness sharpness and auto suppression background settings Change the settings as needed Lift the document cover Place the ID card or a document smaller than half the selected paper supply size about 6 mm 25 in from the upper left corner of the document glass Press the green Start button Lift the doc
58. Add Device Wizard click Add a Device In the list of available devices select the one you want to use then click Next Note If the printer you want to use does not appear in the list click the Cancel button Add the WSD printer manually using the Add Printer Wizard Click Close To install a WSD printer using the Add Printer Wizard 0 OO ee S rn At your computer click Start then select Devices and Printers To launch the Add Printer Wizard click Add a Printer Click Add a network wireless or Bluetooth printer In the list of available devices select the one you want to use then click Next If the printer you want to use does not appear in the list click The printer that I want is not listed Select Add a printer using a TCP IP address or hostname then click Next From the Device type field select Web Services Device Enter the printer IP address in the Hostname or IP address field then click Next Click Close Xerox WorkCentre 3655 Multifunction Printer 45 User Guide Paper and Media This chapter includes SUDO Ed ODE tee ve Neer eres MEME MED DUE Loading Paper Pn on Spec POE uut ien MENTRE RH M MER Dn Huit Ec Lm pR M tqm d M uh RM NM NERIS Xerox amp WorkCentre 3655 Multifunction Printer User Guide 47 Paper and Media Supported Paper This section includes Recommended MOOD dune dd aad ER I PIED cee anal 48 we Oden ape Soeur ey ele teP rv Nob qu CHER MU CDU ROM E eR 48 Genera
59. Add field then use the touch screen keyboard to type the email address 5 Toaddthe recipient to the address book touch Create New Contact The Create New Contact icon appears as a blue book with a green plus sign 6 Touch Create New Contact 7 Toenter contact information do one or more of the following Enterthe name to display in the address book Toadd name and company information for the new entry to the right of the contact field touch the i button For the First Name Last Name or Company fields enter a name then touch OK Toenter a fax number for the contact to the right of the green fax icon touch the field To enter the number use the alphanumeric keyboard Toenter an Internet fax number for the contact to the right of the blue Internet Fax icon touch the field To enter the number use the alphanumeric keyboard Notes e Thefirst entry into one of the fields becomes the display name for the contact information e The email address that you previously entered is displayed to the right of the email icon 8 Tomark a contact as a favorite to the right of the global address book email fax or Internet fax fields touch the corresponding star 9 To save the contact to the Device Address Book touch OK 144 Xerox WorkCentre 3655 Multifunction Printer User Guide Faxing To add a recipient to the Device Address Book using the Fax feature 1 2 3 4 d At the printer co
60. Centre 3655 Multifunction Printer 89 User Guide Printing Print From Print From allows printing of documents stored on the printer on a computer on a network or on a USB Flash drive Printing from a USB Flash Drive You can print pdf ps pcl prn tiff and xps files directly from a USB Flash drive Notes e If USB ports are disabled you cannot use a USB card reader for authentication update the software or print from a USB Flash drive e The system administrator must set up this feature before you can use it For details see the System Administrator Guide at www xerox com office WC3655docs To print from a USB Flash drive 1 Insert your USB Flash drive in a USB port on the printer The Print from USB window appears The list at the bottom of the window displays the folders and printable files on the USB Flash drive To scroll through the list and locate the printable file next to the list use the arrows If the print file is in a folder to open the folder touch the name Touch the name of the printable file DUE AS OW Select the number of copies paper size paper color paper type 2 sided printing and finishing options Press the green Start button L To go back to the last screen touch Back 8 To look for other folders and printable files touch Browse Printing from Saved Jobs 1 Atthe control panel press the Services button then touch Print From 2 Select Saved Jobs then touch the name
61. Ethernet connection between the printer and the computer At the control panel touch Job Status If the print job does not appear check the USB connection between the printer and the computer Turn off the printer then turn it on again The printer cable is disconnected At the control panel touch Job Status If the print job does not appear check the Ethernet connection between the printer and the computer At the control panel touch Job Status If the print job does not appear check the USB connection between the printer and the computer Turn off the printer then turn it on again Printer Makes Unusual Noises Probable Causes Solutions There is an obstruction or debris inside the Turn off the printer and remove the obstruction or debris If you printer cannot remove it contact your Xerox representative The Smart Kit Drum Cartridge is not fully Remove and reseat the Smart Kit Drum Cartridge seated Xerox WorkCentre 3655 Multifunction Printer 163 User Guide Troubleshooting Condensation Has Formed Inside the Printer Moisture can condense inside a printer where the humidity is above 85 or when a cold printer is located in a warm room Condensation can form in a printer after it has been sitting in a cold room that is heated quickly Probable Causes Solutions The printer has been sitting in a cold room Allow the printer to acclimate for several hours before operation Allow the printer to operate for
62. Global Print Driver and Mobile Express Driver are trademarks of Xerox Corporation in the United States and or other countries Adobe Reader Adobe Type Manager ATM Flash Macromedia Photoshop and PostScript are trademarks of Adobe Systems Incorporated in the United States and or other countries Apple Bonjour EtherTalk TrueType iPad iPhone iPod iPod touch Mac and Mac OS are trademarks of Apple Inc registered in the U S and other countries AirPrint and the AirPrint logo are trademarks of Apple Inc HP GL HP UX and PCL are trademarks of Hewlett Packard Corporation in the United States and or other countries IBM and AIX are trademarks of International Business Machines Corporation in the United States and or other countries Microsoft Windows Vista Windows and Windows Server are trademarks of Microsoft Corporation in the United States and other countries Novell NetWare NDPS NDS IPX and Novell Distributed Print Services are trademarks of Novell Inc in the United States and other countries SGI and IRIX are trademarks of Silicon Graphics International Corp or its subsidiaries in the United States and or other countries Sun Sun Microsystems and Solaris are trademarks or registered trademarks of Oracle and or its affiliates in the United States and other countries McAfee ePolicy Orchestrator and McAfee ePO are trademarks or registered trademarks of McAfee
63. Guide Faxing c Pe SS 124 Touch 2 sided Scanning and select an option Touch Original Type and select an option Touch Resolution and select an option Select more options as needed For details see Selecting Fax Options on page 125 Press the green Start button The printer scans the pages and transmits the document when all pages have been scanned Note To pause the job press the Stop button On the touch screen touch Resume Scanning to continue the job or Cancel Scanning to cancel the job completely If you do not make a selection within 60 seconds the job automatically resumes Xerox WorkCentre 3655 Multifunction Printer User Guide Faxing Selecting Fax Options This section includes Adjusting Brightness and SGT ONGSS ites ncsccrseccs crcnaaservenctinan macne ie ERRARE ORE GUHGILANN EUER ERNEUT ARUM 125 e Automatically Suppressing Background Variation ccsssssscesssecscssssssssssseesneessussssnccessscssccenscssseesatecsneeesseesss 126 OPUS TIGNES CONTASE E uoa aen bey eet arate tea E eee 126 e Specifying the Size of the Original 00 eesssssssssssesssnseecsnecssssscssseccssncssnscessuscssssssssssecssuscsssescsssuecsssnscssaseessueesseneeesss 126 e Selecting Reducing Ol 9b EO s eich eee odo et dat tette dude dee stu aAA 127 Sawoo Up BOOK F OKIM crire AEN N EES 127 e Printing a Confirmation RepODLs cac iecopti ricas beo a aAa AERE IHR READER UR DR aei 127 Selecting the Starting RACO
64. Multifunction Printer 29 User Guide Installation and Setup This chapter includes Jnstallation and Setup OVeTVIeW uis cce csdetscaccsacsensecodassanssechcsavndendeseentaysschsucheadcodscouse R Eaa 32 Sclectinga Location for te PIM em 33 Connecungthe Prin o errain ia re NA NE EREE 34 Connguing Network Selen uet e cece see aera oet o Bae taee cacti 38 OB Pie PRET for CC osien aE amano ena eres 39 a Tesielinei tne ou cca cna aaa ese ee Gees 40 e Installing the Printer as a Web Service on DeViCeS sssscsssscsessssssssnsscssssssssesseesssccsssccensceesscsescenssesaceenseesssesssees 45 See also Installation Guide packaged with your printer Online Support Assistant at www xerox com office WC3655support Xerox WorkCentre 3655 Multifunction Printer 31 User Guide Installation and Setup Installation and Setup Overview Before printing your computer and the printer must be plugged in turned on and connected Configure the initial settings of the printer then install the driver software and utilities on your computer You can connect to your printer directly from your computer using USB or connect over a network using an Ethernet cable or wireless connection Hardware and cabling requirements vary for the different connection methods Routers network hubs network switches modems Ethernet cables and USB cables are not included with your printer and must be purchased separately Xerox recommends an Ethernet
65. Paper Lodding GUIGOl IBS ceo irt ote uta tre eU unu maaan chutes te tUS aa eas 48 e Papen Tina Cay Damage Your Pr EBE sirsie eierens iuo rcr cterescibel irte rl levem encismttls 49 Paper SAG NS cse Aum aane a a DM EM e DUM 49 Supported Paper Lypes and Velas srra ei E maaan CN On QR Vn RUN RM UN NN 50 amp Supported Standard Paper 325 cecus GIRO ofa aeu ONUS E E tQ IE ARR UP roe cR RUPEE 50 e Supported Paper Types and Weights for Automatic 2 Sided Printing ss 51 e Supported Standard Paper Sizes for Automatic 2 Sided Printing ees 51 e Supported Custom Papel SES eraa en dee aine teda een Mmm 51 Your printer is designed to use various paper and other media types To ensure the best print quality and to avoid jams follow the guidelines in this section For best results use Xerox paper and media recommended for your printer Recommended Media A list of paper and media recommended for your printer is available at e www xerox com paperRecommended Media List United States e www xerox com europaperRecommended Media List Europe Ordering Paper To order paper or other media contact your local reseller or visit www xerox com office WC3655supplies General Paper Loading Guidelines e Do not overfill the paper trays Do not load paper above the maximum fill line in the tray e Adjust the paper guides to fit the paper size e Fan paper before loading it in the paper tray e If excessive jams occur use pap
66. Printer 91 User Guide Printing Printing from CentreWare Internet Services You can print pdf ps pcl prn and xps files directly from CentreWare Internet Services without having to open another application or the print driver You can store the files on a local computer hard drive mass storage device or network drive To print from CentreWare Internet Services 1 92 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return Note If you do not know the IP address of your printer see Finding the IP Address of Your Printer on page 28 In CentreWare Internet Services click the Print tab To select the file from a local network or remote location click Browse select the file then click Open For Printing select the desired options for the job Normal Print prints a job immediately Secure Print prints a job after you enter your passcode at the printer control panel Sample Set or Proof Print prints one copy of a multiple copy print job and holds the remaining copies at the printer Save Job for Reprint saves a print job in a folder on the print server for future printing You can specify a job name and folder Delgy Print prints a job at a specified time up to 24 hours from the original job submission If Accounting is enabled enter your User ID and account information Click Submit Job Note To ensure that the job was se
67. Printer Makes Unusual Noises ssccsssssssssssssssecsnessssssssssesssncsssscsssuesssnccessseessnsessssscsesueessanesssseeessnesseneesses 163 Condensation Has Formed Inside the Printer esses tenente tnnt tenens 164 Pp els CHAS e 165 Xerox WorkCentre 3655 Multifunction Printer 7 User Guide Contents Locating Paper Io aL 165 Minimizing Paper Jarris 5 crt ere AEAN EA SENESE NEEN REEE 166 Clearing Paper JAMS sescscsccsntseatcscesccansssavscontcnsecessbwesthcsucabesadvaccuscesbvsbobsntsesosssabdssdaxsesnesddatesecadecanlubabahbatentasebunactnss 167 Tr bleshooting Paper Jams nitrate tieer tb iier sore bd cab ons ete bn a Ea 177 Teen Te 1 Mu olo To RRRRRRRRRERE 179 Copy and Scan Problems cecsssssscsssssssssecssnsecssssccssseccsnsccssnscsesuecsssuscssssccesuscsssncesseecssusecsensesssneesssncessacesssneessaees 184 Fax Problems ior ipis pRIPAENDIRDU Qr E aud esa ei aU Du MEME 185 Getting ASM Re c ai E 187 Control Panel Messages uu eniti tet etcetera a ea D e tuoi EE 187 Using the Integrated Troubleshooting Tools cssssssssssscsssssssssssssssesssusecssnesesssecssnscesssecessneesssneessaeessens 188 Online Support Assistant sienne tbe ere Ro eter e t ier rtl EEE RE TERRE 188 pisinerrssr quis NN 188 Information PAGES cccsssscsssssssssecsssssssssecssusesssnecsssseessusesssnscsssueecssscsssasesssus
68. Sending a Server Fax If a fax server is connected to the network you can send a document to a fax machine without requiring a dedicated telephone line When using the server fax a document is scanned and sent to a fax repository on the network The fax server then sends the fax over a telephone line to a fax machine The system administrator must enable the server fax service and configure a fax repository or filing location before you can use this feature To send a server fax 1 Load the original on the document glass or in the duplex automatic document feeder 2 Press the Services Home button then touch Server Fax 3 To address the fax touch one or more options The Enter Number and Press Add field allows you to enter a fax number manually Use the alphanumeric keypad to enter the number then touch Add Dialing Characters allows you to insert characters such as a dial pause in a fax number Use the touch screen keypad to enter the numerals and characters then touch Add Add more numbers or touch Close Fax Directory allows you to select fax numbers from your Fax Directory Touch the Up or Down arrows to scroll through the list touch the desired contact then select Add to Recipients from the drop down menu Select and add more contacts or touch Close Touch 2 sided Scanning and select an option Touch Original Type and select an option Touch Resolution and select an option Select more options as needed
69. Side 2 Touch Original Type and select from the drop down menu e Photo amp Text e Photo e Text e Map e Newspaper Magazine Touch File Format then select from the drop down menu e TIFF e PDF e PDF A Xerox WorkCentre 3655 Multifunction Printer 137 User Guide Faxing 6 Adjust additional fax options as needed 7 Press the green Start button The printer scans all of the pages into a document then sends the document as an email attachment in pdf or tiff file format 138 Xerox WorkCentre 3655 Multifunction Printer User Guide Faxing Selecting Internet Fax Options This section includes Adustimng Brighthess and S TOP NSS ensima Fat ngu idm nini Det renee NOR EE 139 e Automatically Suppressing Background Variation e esee trente tentes nncennn 139 s RCS TING TANS CNAS oases secti aee aro padecen db E des Seema 140 amp Settima tme RESU ON sensa tme tr ur cnn Ed th b t tnu pe o uite d Rute rd 140 e SebngiieQualiyoldrile SIZB sct is tn ee eee ae die eder dettes itu date Can tebaes 141 Specifying the Orientation er the OO Laos rte baptiat b pu baute pbi vtt Rh eta ERE phot 141 a Speci yaa Cie seo Tas OHSIDL ce NEU DAMM eee 141 EN eue E m fret cere ct egret erty eters aren Prreereererre reper tree 142 Specifying a Reply To Address ascciaccsccasccuscsccssccscesicscsacsscoasssoicasbaveteressdesbaceabsaedsbcsseancssosenstcnseadeadesescdzosanesnngt scaauacatalaclee 142 Print
70. Size Advanced Paper Size gt Output Paper Size New 3 Inthe New Custom Paper Size window enter the height and width of the new size 4 To specify the units of measurement at the bottom of the window click the Measurements button then select Inches or Millimeters 5 Tosave in the Name field type a title for the new size then click OK To create and save custom sizes for Macintosh In the application click File gt Page Setup Click Paper Sizes then select Manage Custom Sizes To add a new size in the Manage Paper Sizes window click the plus sign 4 At the top of the window double click My Custom Size then type a name for the new custom size Enter the height and width of the new custom size Click Print Margins then select the printer from the list Or set the top bottom right and left margins 7 Tosavethe settings click OK 9v gr Is po NS a 82 Xerox WorkCentre 3655 Multifunction Printer User Guide Printing Selecting Job Completion Notification for Windows You can select to be notified when your job finishes printing A message appears on your computer screen with the name of the job and the name of the printer where it was printed Note This feature is available on a computer printing to a network printer To be notified when your print job completes 1 Inthe print driver click the Printing Options tab 2 Click Notification gt Notify for Completed Jobs gt Enabled 3 Click OK Xerox Wo
71. Windows 7 1 ur doe 114 On your computer select Start All Programs Windows Fax and Scan Click New Scan If prompted select Xerox lt ProdID gt then click OK Select the scan settings To preview the document or select a portion of the document to scan select Preview The printer scans a preview copy of the image To select part of the document clear Preview or scan images as separate files then to resize the frame use the corner points Click Scan The scanned image is stored in the default Scanned Documents folder or in a folder that you selected Xerox WorkCentre 3655 Multifunction Printer User Guide Scanning Adjusting Scanning Settings This section includes e SEUNG UNE Output C DIDI uus ovon acia i ep EH CIE RE ERU GMAR Hn EGE REN EET Oed 115 e SO CMM UNS scam Resoll LO acier I tbi ra URU ios REG tie m RR nol i Ec ED ER EUR 116 e Selectimgsssied SENN sonis occas sins cals re Udo E T EU 116 e Seligtle File POnQb unco rtretderrstetoe lsano Patente retten baretrcto este lote RP ertet AAR SSES SN EE ERRER 116 e Making the Image Lighteror Deareel need a Rete aceite eR 116 PRION UN RN RS RR n 117 s JAdiusting TSG ontas orit a A te dane Ge aes ers MM DEI 117 e Automatically Suppressing Background Variation e esent tnnt teneret nttnn nens 117 Sry Ete CCN s cre 117 Er MEd OS ee 118 You can modify the sca
72. ad paper if it is empty and then print the faxes stored in the memory The telephone line is incorrectly Verify the telephone line connection If connected it is disconnected connect it There is a problem with the fax Make a copy to verify that your printer machine of the sender is operating correctly If the copy prints correctly have the recipient verify their fax machine is operating correctly If the problem persists for online support information go to www xerox com office WC3655support 186 Xerox WorkCentre 3655 Multifunction Printer User Guide Troubleshooting Getting Help This section includes ConimolPane Mets CUS scrchsscuccccensce anus DE 187 Using the Integrated Troubleshooting LOO 6 csccssizscccscesssosssiessansasss coasecnasztss uote tpo cheat ve Siasnccasemnisselecb 188 JO IAG Support ASSIS UCN e ono is tates cca ried teeta octet ere dle et eer cea Tre lan ce 188 S REMO SEVI eU ERE 188 lt TOMON REI UPON 189 38 0 03 0000 5 189 Your printer comes with utilities and resources to help you troubleshoot printing problems Control Panel Messages The printer control panel provides information and troubleshooting help When a fault or warning condition occurs the control panel displays a message informing you of the problem For many status and warning messages the control panel Information provides additional information Contr
73. aper Jams from the Fuser Area To resolve the error displayed on the control panel you must clear all paper from the paper path A WARNING Never touch a labeled area on or near the heat roller in the fuser You can get burned If a sheet of paper is wrapped around the heat roller do not try to remove it immediately Switch off the printer immediately and wait 40 minutes for the fuser to cool Try to remove the jam after the printer has cooled If the error persists contact your Xerox representative A CAUTION Do not attempt to clear any paper jams using tools or instruments This can permanently damage the printer 1 To open the rear door pull the release and lower the cover 2 3 174 Xerox WorkCentre 3655 Multifunction Printer User Guide Troubleshooting 4 Remove any jammed paper from the back of the printer 5 Close the paper guide on the fuser 6 Xerox WorkCentre 3655 Multifunction Printer 175 User Guide Troubleshooting Remove any jammed paper from the back of the printer 7 Close the rear door 8 ANIR NS Xerox WorkCentre 3655 Multifunction Printer User Guide 176 Troubleshooting Troubleshooting Paper Jams This section includes e Multiple Sheets Pulled Toe Se eos eres retrir tui ptuniv apa viebn i davchvaud Sed Yves ere Driven d Erie 177 s EgoBHSIeBs ecu do du EEUU E E E E EA E A E EE 177 Lbube andEnyelope MI eed Sonona ee REOS SEM Um aaeeaa
74. ass e The document glass accommodates original sizes up to 216 x 356 mm 8 5 x 14 in Document Glass Guidelines The document glass accommodates original sizes up to 216 x 356 mm 8 5 x 14 in To copy or scan the following types of originals use the document glass rather than the duplex automatic document feeder e Paper with paper clips or staples attached e Paper with wrinkles curls folds tears or notches e Coated or carbonless paper or items other than paper such as cloth or metal e Envelopes e Books 120 Xerox WorkCentre 3655 Multifunction Printer User Guide Faxing Document Feeder e Insert originals face up with page one on top e The confirmation indicator illuminates when you load the originals correctly e Adjust the paper guides so they fit against the originals e The document feeder supports paper weights of 50 125 g m for 1 sided pages and 60 125 g m for 2 sided pages e The document feeder supports paper sizes from 139 7 x 139 7 mm 5 5x5 5 in through 215 9 x 355 6 mm 8 5 x 14 in e The maximum document feeder capacity is approximately 60 sheets of 80 g m paper Duplex Automatic Document Feeder Guidelines When loading originals into the duplex automatic document feeder follow these guidelines e Insert originals face up with the top of the page entering the feeder first e Only place loose sheets of paper in the duplex automatic document feede
75. associated with your user name After you set a passcode it becomes the default passcode for any print job that requires a passcode on all Xerox printers You can reset the passcode at any time from any window that contains the passcode In the Confirm Passcode field type the passcode again Click OK Verify that the paper is the correct size type and weight If not change the paper settings Select an option for 2 sided printing Select a print quality mode Select another tab or click OK To print the job select it from the job list on the printer control panel Press OK After the job is saved you can print it as needed For details see Printing from Saved Jobs Xerox WorkCentre 3655 Multifunction Printer User Guide Printing Held Print Jobs Jobs can be held or paused for various reasons For example if the printer is out of paper the job holds If you send a sample job the first copy of the job prints and the rest of the copies hold until you release them If the system administrator has configured the Hold All Jobs feature any job sent to the printer is held until you release it Releasing Held Print Jobs At the control panel press the Job Status button Touch Active Jobs To determine why a job was held touch the job then touch Details Do one of the following ae ae lt Torelease a held job touch the job then touch Release Torelease all held jobs touch Release All Jobs Xerox Work
76. ber f your printer is set to display the 12 hour clock touch AM or PM 5 Touch OK The fax is scanned and saved then sent at the specified time Sending Header Text The system administrator must set up this feature before you can use it For details see the System Administrator Guide at www xerox com office WC3655docs To include the fax header text 1 Press the Services Home button then touch Fax 2 Touch the Fax Options tab then touch Send Header Text 3 Touch On 4 Touch OK 128 Xerox WorkCentre 3655 Multifunction Printer User Guide Faxing Sending a Fax to a Remote Mailbox 1 Press the Services Home button then touch Fax 2 Touch the Fax Options tab then touch Mailboxes 3 Touch Send to Remote Mailbox 4 Toaddress the fax select an option Fax Number You can use this option to enter a fax number Touch Enter Fax Number use the alphanumeric keypad to enter the number then touch OK Dialing Characters You can use this option to insert characters such as a Dial Pause in a fax number To enter the numerals and characters use the touch screen keypad then touch OK 5 Touch the Mailbox Number field then use the alphanumeric keypad to enter the mailbox number 6 Touch OK 7 Press the Start button Storing a Fax in a Local Mailbox The system administrator must create a mailbox before you can use this feature For details see the System Administrator Guide at www xerox com office WC
77. cal authorities Xerox WorkCentre 3655 Multifunction Printer 217 User Guide Recycling and Disposal European Union Some equipment may be used in both a domestic household and a professional business application Domestic Household Environment Application of this symbol on your equipment is confirmation that you should not dispose of the equipment in the normal household waste stream In accordance with European legislation end of life electrical and electronic equipment subject to disposal must be segregated from household waste Private households within EU member states may return used electrical and electronic equipment to designated collection facilities free of charge Please contact your local disposal authority for information In some member states when you purchase new equipment your local retailer may be required to take back your old equipment free of charge Please ask your retailer for information Professional Business Environment Application of this symbol on your equipment is confirmation that you must dispose of this equipment in compliance with agreed national procedures In accordance with European legislation end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures Prior to disposal please contact your local reseller or Xerox representative for end of life take back information 218 Xerox WorkCentre 3655 Multifunction Printer User Guide
78. ce connected to the same line Some parameters required for compliance with Telecom Telepermit requirements are dependent on the equipment computer associated with this device The associated equipment shall be set to operate within the following limits for compliance with Telecom Specifications For repeat calls to the same number There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and The equipment shall go on hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next attempt For automatic calls to different numbers The equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is no less than five seconds between the end of one call attempt and the beginning of another For correct operation total of the RNs of all devices connected to a single line at any time should not exceed five Xerox WorkCentre 3655 Multifunction Printer 213 User Guide Regulatory Information Material Safety Data Sheets For Material Safety Data information regarding your printer go to e North America www xerox com msds e European Union www xerox com environment europe For the Customer Support Center phone numbers go to www xerox com office worldcontacts 214 Xerox WorkCentre 3655 Multifunction Printer User Guide Recycling and Disposal This appendix inc
79. cnsecseneteesseeesoneccensesennsesenseesssessensesseneeeensessensseesness 99 Qutput Adjustments e E eat RELATES ERREUR NR DU TEE Re eR ainda 100 Scanning 103 Basic Scarnirig zeit tette tte eese eec deputat petet a eee ENERO ee eR E Rea 104 Document GLASS e aeiae iiaeie 105 Document Glass GurKel BS co riu nq Emu a eR qa tata ED vc um IR d d PUR RN 105 Document FSCO ases bacio aai HURRY REND MR ateni 105 Xerox WorkCentre 3655 Multifunction Printer 5 User Guide Contents Duplex Automatic Document Feeder Guidelines eene ttentennnes 106 Scanning to a USB Flash Drive ssessssessesnsesccnsececseeecnseccenseeesusccssnsceseseesusecsenseessusesenssescaseecsusesennecesaeeesanseceenseetse 107 Scanning to a Shared Folder on a Network Computer essetis tennntttnnntnnnos 108 Sharing a Folder on a Windows Compute csccssssssssssessnsecsssscsssseecssussssssesssueesssnssssssecssuscsssnesssseessnsesssaees 108 Sharing a Folder Using Macintosh OS X Version 10 7 and Later eee 109 Adding a Folder as an Address Book Entry Using CentreWare Internet Services 109 Scanning to a Folder on a Network COmputel ccssssccsssesssssecssssecsssssssssecssnsccssnccsssseessuccssseessssecssnneessnees 110 Scanning to an Email AAAreSS eecsesssssssccssssecsssesssseecssnesssnsecssseeessnscssssecssuscsssnscsssseessassessascsssueecssnesssaseessuecssneese
80. ct print quality and cause wrinkling Excessive moisture can cause the envelopes to seal before or during printing e Remove air bubbles from the envelopes before loading them into the tray by setting a heavy book on top of them e Inthe print driver software select Envelope as the paper type e Donotuse padded envelopes Use envelopes that lie flat on a surface e Do not use envelopes with heat activated glue e Do not use envelopes with press and seal flaps e Useonly paper envelopes e Do not use envelopes with windows or metal clasps 62 Xerox WorkCentre 3655 Multifunction Printer User Guide Paper and Media Loading Envelopes in the Bypass Tray 1 Open the bypass tray 2 Move the width guides to the edges of the tray Note If you do not load envelopes in the bypass tray right after they have been removed from the packaging they can bulge Flatten them to avoid jams X Xerox amp WorkCentre 3655 Multifunction Printer 63 User Guide Paper and Media 3 To load envelopes with long edge flaps place the envelopes with the short edge going into the printer flaps down and to the left A gt 4 To load envelopes with non adhesive short edge flaps place print side up flaps open and down with the bottom edge entering the printer 64 Xerox WorkCentre 3655 Multifunction Printer User Guide Paper and Media 5 For envelopes with adhesive short edge flaps load the envelopes with th
81. ded Print prints the exception pages on both sides of the paper and flips the pages on the long edge The job then can be bound on the long edge of the pages 2 Sided Print Flip on Short Edge prints the exception pages on both sides of the paper and flips the pages on the short edge The job then can be bound on the short edge of the pages Use Job Setting prints the job using the attributes shown in the Job Settings box e Job Setting displays the attributes of the paper for the remainder of the job Note Some combinations of 2 sided printing with certain paper types and sizes can produce unexpected results Scaling You can reduce the image to as little as 25 76 of its original size or enlarge it as much as 40076 In Windows you can find the Scale Options in the print driver on the Printing Options tab qaaaq 80 Xerox WorkCentre 3655 Multifunction Printer User Guide Printing 1 Toaccess Scaling Options to the right of the Paper field click the arrow then select Other Size Advanced Paper Size 2 Select an option No Scaling You can use this option to retain the original image size Automatically Scale You can use this option to change the print from one standard paper size to another The Original Document Size is scaled to fit on the selected output paper size shown in the Output Paper Size field Manually Scale You can use this option to change the output print size b
82. dress 1 Load the original on the document glass or in the duplex automatic document feeder 2 Press the Services Home button then touch Email 3 Touch the Email tab 4 Specify the method for selecting recipients New Recipient Allows you to enter the email address manually To enter the address use the keypad Favorites Allows you to select from the Device Address Book Network Address Book Allows you to select an email address from the network address book 5 When you are finished touch Close 6 To add a subject line e Touch Subject then use the touch screen keyboard to type the desired text Touch OK 7 Toadd a message e Touch the Email Options tab Touch Message Type the Message text for the body of the email Touch OK 8 Toselect a file format e Touch the Email Options tab Touch File Format Touch an option then touch OK 9 To change the file name touch File Name type the name then touch OK 10 To change scan settings touch the appropriate buttons For details see Adjusting Scanning Settings on page 115 11 To begin the scan press the Start button Xerox WorkCentre 3655 Multifunction Printer 111 User Guide Scanning Scanning to Web Services on Devices Web Services on Devices WSD connect your computer to the printer Use WSD to access scanned images at your computer Note See Installing the Printer as a Web Service on Devices To scan to WSD 1 Load the original on t
83. e A Allow all Address Book fax numbers access You can use this option to add all stored fax numbers to the list Note To modify existing entries in the access list touch the entry then select Edit Remove or Remove All from the drop down menu Touch OK Xerox WorkCentre 3655 Multifunction Printer User Guide Faxing Printing or Deleting Stored Faxes 1 Press the Services Home button then touch Fax 2 Touch the Fax Options tab then touch Local Polling For Store for Local Polling touch an option Print All Stored Documents This option prints all fax documents stored in the printer Delete All Stored Documents This option deletes all fax documents stored in the printer To confirm the action touch Delete All Polling a Remote Fax If remote polling is turned on you can retrieve documents that were stored using local polling on another fax machine Note If Local Polling is turned on Remote Polling is not available To turn off Local Polling touch Local Polling Off Save To poll a remote fax 1 Pressthe Services Home button then touch Fax 2 Touchthe Fax Options tab then touch Remote Polling 3 For Poll touch Remote Fax 4 Select one or more options Enter Number You can use this option to enter a fax number manually To enter the number use the alphanumeric keyboard then touch to add the number Dialing Characters allows you to insert characters such as a dial pause i
84. e the touch screen keypad to enter the numerals and characters then touch Save Note One or more dialing pauses can be required between the access number for an outside line and the fax number When inserted the dial pauses appear as commas in the fax number Favorites allows you to access selected favorite individual or group contacts from the address book A Address Book allows you to access the printer address book On the Fax tab adjust the available fax options as needed Adjust additional fax options as needed For details see Selecting Fax Options on page 125 Selecting Server Fax Options on page 134 or Selecting Internet Fax Options on page 139 Press the green Start button The printer scans the pages and transmits the document when all pages have been scanned Xerox WorkCentre 3655 Multifunction Printer User Guide Faxing Sending an Embedded Fax Load the original on the document glass or in the duplex automatic document feeder Press the Services Home button then touch Fax Touch the Fax tab To address the fax touch one or more options ao I oS The Enter Number and Press Add field allows you to enter a fax number manually Use the alphanumeric keypad to enter the number then touch Add Dialing Characters allows you to insert characters such as a dial pause in a fax number Use the touch screen keypad to enter the numerals and characters then touch Add Add more numbers or touch Close
85. e OS ecicsedteeuautooeocrea Esci MU TE 148 Cemina EHE E Teno Coran mittet GR CO ORO EDEN CR rey ep arves RC LI I DUET eD CURES 149 KCUGCNMG CIRC SHE GHI ceca asado conc ter tr tie ere ever ette tr ici uper Ud em D 149 Cleaning Ene III S cisco cir vete Orte ls ect haerere pes TA A A SE 151 General Precautions AN A 148 CAUTION Do not expose the drum cartridge to direct sunlight or strong indoor fluorescent lighting Do not touch or scratch the surface of the drum CAUTION When cleaning your printer do not use organic or strong chemical solvents or aerosol cleaners Do not pour fluids directly into any area Use supplies and cleaning materials only as directed in this documentation WARNING Keep all cleaning materials out of the reach of children WARNING Do not use pressurized spray cleaning aids on or in the printer Some pressurized sprays contain explosive mixtures and are not suitable for use in electrical applications Use of pressurized spray cleaners increases the risk of fire and explosion WARNING Do not remove the covers or guards that are fastened with screws You cannot maintain or service any parts that are behind these covers and guards Do not attempt any maintenance procedure that is not described in the documentation supplied with your printer WARNING Internal parts of the printer can be hot Use caution when doors and covers are open Do not place anything on top of the printer Do not leave the covers and do
86. e back of the tray With the other hand at the front of the tray press the release latch then push the ends inward until they latch 6 Load paper into the tray then insert it back into the printer For details see Loading Paper in Trays 1 4 on page 58 Loading Paper in Trays 1 4 1 To remove the tray from the printer pull out the tray until it stops lift the front of the tray slightly then pull it out 2 Atthe back of the paper tray press the paper lift tray down until it locks 3 Adjust the paper length and width guides as illustrated 58 Xerox WorkCentre 3655 Multifunction Printer User Guide 6 Paper and Media Flex the sheets back and forth and fan them then align the edges of the stack on a level surface This procedure separates any sheets that are stuck together and reduces the possibility of jams Load paper into the tray A Load hole punched paper with the holes to the right Load labels in the tray face up For 1 sided and 2 sided printing to load letterhead or pre printed paper place letterhead face down with the top edge going into the printer Note Do not load paper above the maximum fill line Overfilling the tray can cause the printer to jam Xerox WorkCentre 3655 Multifunction Printer 59 User Guide Paper and Media 7 Slide the tray back into the printer 8 Push the tray in all the way Notes e Ifthe tray does not go in all the way ensure
87. e interference caused or received by this printer in a typical office environment United States FCC Regulations This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy If it is not installed and used in accordance with these instructions it may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment Note To ensure compliance
88. e photographed only for publicity purposes in connection with the campaign for the sale of such bonds Internal Revenue Stamps If it is necessary to reproduce a legal document on which there is a canceled revenue stamp this may be done provided the reproduction of the document is performed for lawful purposes Postage Stamps canceled or uncanceled For philatelic purposes Postage Stamps may be photographed provided the reproduction is in black and white and is less than 75 or more than 15076 of the linear dimensions of the original Postal Money Orders Bills Checks or Drafts of money drawn by or upon authorized officers of the United States Stamps and other representatives of value of whatever denomination which have been or may be issued under any Act of Congress Adjusted Compensation Certificates for Veterans of the World Wars Obligations or Securities of any Foreign Government Bank or Corporation 3 Copyrighted materials unless permission of the copyright owner has been obtained or the reproduction falls within the fair use or library reproduction rights provisions of the copyright law Further information of these provisions may be obtained from the Copyright Office Library of Congress Washington D C 20559 Ask for Circular R21 Xerox WorkCentre 3655 Multifunction Printer 207 User Guide Regulatory Information 4 Certificate of Citizenship or Naturalization Foreign Naturalization Certificates may be ph
89. e print side up flaps closed and down and flaps going into the printer Note To have envelopes print correctly when you load envelopes with the flaps open in the print driver select Portrait Landscape or Rotated Landscape as needed To flip the image in the print driver use Rotate Image 180 Degrees as needed Labels You can print labels from any tray Guidelines for Printing Labels Use labels designed for laser printing Do not use vinyl labels Do not feed a sheet of labels through the printer more than once Do not use dry gum labels Print only on one side of the sheet of labels Use full sheet labels only Store unused labels flat in their original packaging Leave the sheets of labels inside the original packaging until ready to use Return any unused sheets of labels to the original packaging and reseal it Do not store labels in extremely dry or humid conditions or extremely hot or cold conditions Storing them in extreme conditions can cause print quality problems or cause them to jam in the printer Rotate stock frequently Long periods of storage in extreme conditions can cause labels to curl and jam in the printer In the print driver software select Label as the paper type Before loading labels remove all other paper from the tray Ay CAUTION Do not use any sheet where labels are missing curled or pulled away from the backing sheet It could damage the printer Xerox WorkCentre 3655 Multifunctio
90. e printer control panel press the Services Home button Touch Email or Internet Fax Depending on the printer settings one of two options displays Touch Device Address Book or Network Address Book Under Names touch a contact name Touch Details To change the display name of the contact touch the i button edit the information in the fields then touch OK To enter the email address to the right of the email icon touch the field To enter the address use the touch screen keyboard To enter a fax number for the contact to the right of the green fax icon touch the field To enter the number use the alphanumeric keyboard To enter an Internet fax number for the contact to the right of the blue Internet Fax icon touch the field To enter the number use the alphanumeric keyboard To mark a contact as a favorite to the right of the global address book email fax or Internet fax fields touch the corresponding star To save the contact to the Device Address Book touch OK Xerox WorkCentre 3655 Multifunction Printer 145 User Guide Maintenance This chapter includes e Clegning the Punte sse asa ed Odone artnet OUI tSt ERR On EM Ee 148 REINES arr en unii a idus on da mese dM eu MM MM c MU 152 VS ie PIDE coeur ceto Hed u iau Ri od ida eam du iod Ora RRR ae 156 Xerox WorkCentre 3655 Multifunction Printer 147 User Guide Maintenance Cleaning the Printer This section includes Geni Ob cs eyelet
91. e settings as needed then touch Save Xerox WorkCentre 3655 Multifunction Printer User Guide Paper and Media To set the priority for a tray If needed log in as administrator At the printer control panel press the Machine Status button then touch the Tools tab Touch Device Settings gt Paper Management gt Tray Settings Touch the desired tray Touch Change Settings For Priority touch the number then to enter a value use the alphanumeric keypad Change settings as needed then touch Save OO Oe es Eh es To establish priority for any remaining trays repeat the steps Xerox WorkCentre 3655 Multifunction Printer 61 User Guide Paper and Media Printing on Special Paper This section includes NEED oo RE RE 62 s ubgbalsccsucseerod eu REO I AM EE 65 To order paper or other media contact your local reseller or visit www xerox com office WC3655supplies See also www xerox com paperRecommended Media List United States www xerox com europaperRecommended Media List Europe Envelopes Print envelopes only from the Bypass Tray For details see Supported Standard Paper Sizes on page 50 Guidelines for Printing Envelopes e Print quality depends on the quality and construction of the envelopes Try another envelope brand if you do not get desired results e Maintain constant temperatures and relative humidity e Store unused envelopes in their packaging to avoid excess moisture and dryness which can affe
92. e the quality of the image and the size of the file Higher quality images result in larger file sizes which are not ideal for sharing and transmitting over the network To set the Internet fax quality and file size 1 2 3 Touch the Services Home button then touch Internet Fax Touch the Advanced Settings tab then touch Quality File Size On the Quality File Size screen to select a setting use the slider Note The settings range from Highest Compression and Smallest File Size to Lowest Compression and Largest File Size Touch OK Specifying the Orientation of the Original 1 2 3 Touch the Services Home button then touch Internet Fax Touch the Layout Adjustment tab then touch Original Orientation On the Original Orientation screen touch the desired orientation Upright Images and Sideways Images refer to the direction the originals are loaded in the document feeder Portrait Originals and Landscape Originals refer to the images on the originals Note If you are using the document glass the orientation of the original is as seen before turning it over Touch OK Specifying the Size of the Original To ensure that you are scanning the correct area of the documents specify the original size To specify the original size 1 2 3 Touch the Services Home button then touch Internet Fax Touch the Layout Adjustment tab then touch Original Size On the Original Size screen select an opt
93. educe the exposure of paper to strong lights for long periods of time e Maintain constant temperatures and relative humidity e Avoid storing paper in attics kitchens garages or basements These spaces are more likely to collect moisture e Store paper flat either on pallets cartons shelves or in cabinets e Avoid food or drinks in the area where paper is stored or handled e Donot open sealed packages of paper until you are ready to load them into the printer Leave stored paper in the original packaging The paper wrapper protects the paper from moisture loss or gain e Some special media is packaged inside resealable plastic bags Store the media inside the bag until you are ready to use it Keep unused media in the bag and reseal it for protection Xerox amp WorkCentre 3655 Multifunction Printer 49 User Guide Paper and Media Supported Paper Types and Weights Trays Paper Types All Trays Bond Colored Hole Punched Plain Pre Printed Recycled Bond Colored Hole Punched Letterhead Pre Printed Recycled Lightweight Cardstock 106 163 g m 6 216 gl le LL Weights 60 80 g m 81 105 g m Supported Standard Paper Sizes Tray European Standard Sizes All Trays A4 210 x 297mm 8 3 x 11 7 in B5 176 x 250mm 6 9 x 9 8 in A5 148 x 210mm 5 8 x 8 3 in JIS B5 182 x 257mm 7 2 x 10 1 in 215x315 mm 8 5 x 12 4 in Bypass Tray A6 105 x 148mm 4 1 x 5 8 in B6 125 x 176mm 4 9 x 6 9 in C5 enve
94. ees 126 Selecting Reducing or Splitting eessssssssescsseccsssecssnsesssseessssecssasecesuscsssnecssseeessuscessnsessseesssneessacesssneessases 127 Setting Up Book Faxing ete terras teret ARAR e a rt EE E 127 Printing a Confirmation Report scccsssccsssssssssecssnsssssnecsssssecsssssssssesssusssssncsessteessusssssseessnsesssanesssaeeessuesssaseessne 127 Selecting the Starting Rate ou ssssssssssssssessssssssnesessesssssssssesssessuessssscenscsenssesscsssesssssessessnseesnscssnsssascesscsssnsssaes 128 Sending a Delayed Fax aita ire dtt tert ves deed tet eee a vete sete iiaii AE aue 128 EInibiga6id f m 128 Sending a Fax to a Remote Mailbox oe eesssessssssssssecstscestecsneecsnccsssccsnscessecesscessecsseecsueesasecsncesueceaseeeaccensessaes 129 Storing a Fax in a Local Mailbox oe eccsssssssssessssseccsnscsssnscsesseecsssesssseecssusccsssecsssseessuscessseessuseecssssessaeesssnesesases 129 6 Xerox WorkCentre 3655 Multifunction Printer User Guide 10 Contents Printing Local Mailbox Documents 0 cesssssssssscssssssssseccsseesssnecsssseessuccssssccssseessusccssseessusccssnscsssseesssnecsssseessns 129 Deleting Local Mailbox DOCUMENKS csesssssssssssssssseesssecsssnsssssccessueessssccssueeessusccssseessuuecssnscsssneesssnesssaseessns 130 Storing a Fax for Local or Remote Polling e eese eren ennt ttennctnnot tentat 130 Printing or Deleting Stored Faxes sssssssssssssesssusssssssssssesssnscssssesssus
95. eet strict safety requirements These include safety agency examination approval and compliance with established environmental standards Your attention to the following safety guidelines helps to ensure the continued safe operation of your printer Operational Guidelines e Donot remove any paper trays while the printer is printing e Donotopen the doors when the printer is printing e Donot move the printer when it is printing e Keep hands hair neckties and so on away from the exit and feed rollers e Covers which require tools for removal protect the hazard areas within the printer Do not remove the protective covers Ozone Release This printer produces ozone during normal operation The amount of ozone produced is dependent on copy volume Ozone is heavier than air and is not produced in amounts large enough to harm anyone Install the printer in a well ventilated room For more information in the United States and Canada go to www xerox com environment In other markets please contact your local Xerox representative or go to www xerox com environment europe Printer Location e Place the printer on a level solid non vibrating surface with adequate strength to hold its weight To find the weight for your printer configuration see Physical Specifications on page 194 e Do not block or cover the slots or openings on the printer These openings are provided for ventilation and to prevent overheating of the printer e
96. equipment Repairs or alterations made by the user to this device or device malfunctions could cause the telecommunications company to request you to disconnect the equipment For user protection make sure that the printer is properly grounded The electrical ground connections of the power utility telephone lines and internal metallic water pipe systems if present must be connected together This precaution could be vital in rural areas A WARNING Do not attempt to make such connections yourself Contact the appropriate electric inspection authority or electrician to make the ground connection The REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface could consist of any combination of devices The only limitation to the number of devices is the requirement that the sum of the RENs of the devices does not exceed 5 For the Canadian REN value please see the label on the equipment European Union Radio Equipment and Telecommunications Terminal Equipment Directive The Facsimile has been approved in accordance with the Council Decision 1999 5 EC for pan European single terminal connection to the public switched telephone network PSTN However due to differences between the individual PSTNs provided in different countries the approval does not give an unconditional assurance of successful operation on every PSTN n
97. er or other approved media from a new package e Donot print on label media once a label has been removed from a sheet e Use only paper envelopes Print envelopes 1 sided only 48 Xerox WorkCentre 3655 Multifunction Printer User Guide Paper and Media Paper That Can Damage Your Printer Some paper and other media types can cause poor output quality increased paper jams or damage your printer Do not use the following e Rough or porous paper e Inkjet paper e Non laser glossy or coated paper e Paper that has been photocopied e Paper that has been folded or wrinkled e Paper with cutouts or perforations e Stapled paper e Envelopes with windows metal clasps side seams or adhesives with release strips e Padded envelopes e Plastic media e Transparencies Ay CAUTION The Xerox Warranty Service Agreement or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media The Xerox Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Please contact your local representative for details Paper Storage Guidelines Storing your paper and other media properly contributes to optimum print quality e Store paper in dark cool relatively dry locations Most paper is susceptible to damage from ultraviolet and visible light Ultraviolet light from the sun and fluorescent bulbs is particularly damaging to paper e R
98. es e Standard print quality mode 600 x 600 dpi e High Resolution print quality mode 1200 x 1200 dpi e TonerSaver print quality mode This mode reduces the amount of toner used for print jobs You can use this feature for draft quality output Lightness Lightness allows you to adjust the overall lightness or darkness of the text and images in your printed job 1 Toadjust the lightness on the Image Options tab move the slider to the right to lighten or to the left to darken your print job 2 Click OK or Apply 78 Xerox WorkCentre 3655 Multifunction Printer User Guide Printing Contrast Contrast allows you to adjust the variation between light and dark areas of the print job 1 To adjust the contrast move the slider to the right to reduce the contrast or to the left to increase the contrast 2 Click OK or Apply Printing Cover Pages A cover page is the first or last page of a document You can select paper sources for the cover pages that are different from the source used for the body of a document For example you can use your company letterhead for the first page of a document You can also use heavyweight paper for the first and last pages of a report You can use any applicable paper tray as the source for printing cover pages Select one of these options for printing cover pages e No Covers does not print cover pages No cover pages are added to the document e Front Only prints the first page
99. esssnscsssseessussessssesesuecsanecesseessaueseseneeesss 189 More TEOMA OM eats pape NUR Up aaa cee een nanan BERTS 189 A Specifications 191 Printer Configurations and Options cesssssssssssessssssssssesssnsesssnessssseessnsssssneesssseesssscsssseesssusssssncsssaneessnssesseessneeees 192 Available Configurations ssesssssssssssesssnsssssssessssesssnscsssueesssnesssssecssuscsssnsesssseesssscsssasesssuccssnecesaeesssusceseneessaneess 192 Standard Fegtires seien tete etre ei pean eespe eese gel ee voee pee e E pese ien e EOS REB e 192 Options and Upgrades ARRRRRRRRRRERE 193 Physical Specifications tti e ite rrt cite e tel reae stet Ue ERE UU RANGE 194 Weights and Dimensions titer erect teen tits pesec etapa i 194 Physical Specifications for Standard Configuration seen ttentetnnes 194 Physical Specifications for Standard Configuration with Optional 550 Sheet Feeder 195 Clearance Requirements for Standard Configuration esent 195 Clearance Requirements with Optional 550 Sheet Feeder sees 196 Environmental Specifications ceecssssscssssscssssssssssecsssesssssesssnseessnsssssseessnscsssnscsssueesssussssasesssuecsssnecssseeessnsesssneesssnsees 197 Ius 197 R lative HUM ICIBY PER REN 197 Elevatie 197 Electrical Sp cificdtlons eoe tet iad ct ed teste RS 198 Power Supply V
100. etwork terminal point In the event of a problem you should contact your authorized local dealer This product has been tested to and is compliant with ES 203 021 1 2 3 a specification for terminal equipment for use on analog switched telephone networks in the European Economic Area This product provides a user adjustable setting of the country code The country code should be set prior to connecting this product to the network Refer to the customer documentation for the procedure for setting the country code Note Although this product can use either loop disconnect pulse or DTMF tone signaling we recommend that you set it to use DTMF signaling for more reliable and faster call setup Modification of this product connection to external control software or connection to an external control apparatus not authorized by Xerox will invalidate its certification South Africa This modem must be used in conjunction with an approved surge protection device 212 Xerox WorkCentre 3655 Multifunction Printer User Guide Regulatory Information New Zealand 1 The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom it does not provide any sort of warranty and it does not imply that any Telepermitted product is compatible with all Telecom network services
101. ex Automatic Document Feeder 5 Tray 1 3 Fuser Xerox WorkCentre 3655 Multifunction Printer 165 User Guide Troubleshooting Minimizing Paper Jams The printer is designed to function with minimal paper jams using Xerox supported paper Other paper types can cause jams If supported paper is jamming frequently in one area clean that area of the paper path The following can cause paper jams Selecting the incorrect paper type in the print driver Using damaged paper Using unsupported paper Loading paper incorrectly Overfilling the tray Adjusting the paper guides improperly Most jams can be prevented by following a simple set of rules Use only supported paper For details see Supported Paper on page 48 Follow proper paper handling and loading techniques Always use clean undamaged paper Avoid paper that is curled torn moist creased or folded To separate the sheets before loading into the tray fan the paper Observe the paper tray fill line never overfill the tray Adjust the paper guides in all trays after inserting the paper A guide that is not properly adjusted can cause poor print quality misfeeds skewed prints and printer damage After loading the trays select the correct paper type and size on the control panel When printing select the correct type and size in the print driver Store paper in a dry location Do not open sealed packages of paper until you are ready to load them into the prin
102. hancement screen adjust the contrast Manual Contrast allows you to adjust the contrast manually Move the slider up or down to increase or decrease the contrast The middle position on the slider Normal does not change the contrast Auto Contrast allows the printer to set the contrast automatically 4 Touch OK Setting the Resolution 1 Touch the Services Home button then touch Internet Fax 2 Touch the Advanced Settings tab then touch Resolution 3 On the Resolution screen touch the desired resolution 72 dpi produces acceptable image quality for onscreen viewing and the smallest file size 100 dpi produces good image quality for onscreen viewing and small file size 150 dpi produces good image quality for onscreen viewing and small file size 200 x 100 dpi produces good image quality and moderate file size 200 dpi produces good image quality and moderate file size This setting is the default 300 dpi produces high image quality and large file size 400 dpi produces higher image quality and larger file size 600 dpi produces the highest image quality and the largest file size 4 Touch OK Note Check with the system administrator to determine the largest file size that the email system allows 140 Xerox WorkCentre 3655 Multifunction Printer User Guide Faxing Setting the Quality and File Size The Quality File Size option lets you choose from three settings that balanc
103. he control panel e To interrupt a copy job press the Interrupt button on the control panel e On the touch screen touch Resume Scanning to continue the job or Cancel Scanning to cancel the job completely Document Glass e Lift the document feeder cover and place the first page face down in the upper left corner of the document glass e Align the originals to the matching paper size printed on the edge of the glass e The document glass accommodates original sizes up to 216 x 356 mm 8 5 x 14 in 94 Xerox WorkCentre 3655 Multifunction Printer User Guide Copying Document Glass Guidelines The document glass accommodates original sizes up to 216 x 356 mm 8 5 x 14 in To copy or scan the following types of originals use the document glass rather than the duplex automatic document feeder e Paper with paper clips or staples attached e Paper with wrinkles curls folds tears or notches e Coated or carbonless paper or items other than paper such as cloth or metal e Envelopes e Books Document Feeder e Insert originals face up with page one on top e The confirmation indicator illuminates when you load the originals correctly e Adjust the paper guides so they fit against the originals e The document feeder supports paper weights of 50 125 g m for 1 sided pages and 60 125 g m for 2 sided pages e The document feeder supports paper sizes from 139 7 x 139 7 mm 5 5 x 5 5 in through 215
104. he document glass or in the duplex automatic document feeder 2 On the printer control panel touch Scan to 3 Touch WSD 4 Toselect a destination touch the computer address 5 To select the scan type touch the Event field then touch the scan type 6 To begin the scan press Start 7 Atthe computer WSD Scan Device message select a program to complete the scan 112 Xerox WorkCentre 3655 Multifunction Printer User Guide Scanning Scanning Images into an Application on a USB Connected Computer This section includes Scanning an Image tha Gn Ap pliGGtlon asics cscuncaite EE o SS 113 scanning on Image Using WiINGOWS AP sc sssccsssscssscsnssastaissconsaseans ne T GNI MGE R 113 e Scanning an Image Using Windows Vista or Windows 7 eene tentent tenente tnnnas 114 You can import images directly from the scanner into a folder on your computer With a Macintosh computer and some Windows applications you can import the images directly into an application Scanning an Image into an Application Note Some Windows applications including Office 2007 do not support this feature Open the file to insert the image In the file select the insertion point for the image From the Windows toolbar click Image Picture From Scanner or Camera From the Insert Image from Camera or Scanner window select your device Click Custom Insert From the Basic Scanning tab for Scan From select an option To change any of the
105. he document glass rather than the duplex automatic document feeder e Paper with paper clips or staples attached e Paper with wrinkles curls folds tears or notches e Coated or carbonless paper or items other than paper such as cloth or metal e Envelopes e Books Document Feeder Insert originals face up with page one on top The confirmation indicator illuminates when you load the originals correctly Adjust the paper guides so they fit against the originals The document feeder supports paper weights of 50 125 g m for 1 sided pages and 60 125 g m for 2 sided pages The document feeder supports paper sizes from 139 7 x 139 7 mm 5 5 x 5 5 in through 215 9 x 355 6 mm 8 5 x 14 in The maximum document feeder capacity is approximately 60 sheets of 80 g m paper Xerox WorkCentre 3655 Multifunction Printer 105 User Guide Scanning Duplex Automatic Document Feeder Guidelines When loading originals into the duplex automatic document feeder follow these guidelines e Insert originals face up with the top of the page entering the feeder first e Only place loose sheets of paper in the duplex automatic document feeder e Adjust the paper guides so that they fit against the originals e Only Insert paper in the duplex automatic document feeder when ink on the paper is dry e Do not load originals above the MAX fill line 106 Xerox WorkCentre 3655 Multifunction Printer User Guide Scanning Scanning
106. he surfaces of the document glass and CVT glass until they are clean and dry Note For best results to remove marks and streaks use a standard glass cleaner 6 Close the duplex automatic document feeder 150 Xerox WorkCentre 3655 Multifunction Printer User Guide Maintenance Cleaning the Feed Rollers on the Duplex Automatic Document Feeder 1 Open the duplex automatic document feeder top cover Note If the duplex automatic document feeder feed rollers and separation pad get stained with toner or debris they can cause stains on the documents To remove stains use a soft lint free cloth dampened with a neutral detergent or water Cleaning the Interior To prevent stains inside the printer that can deteriorate print quality clean the interior of the printer regularly Clean the printer interior whenever you replace the drum cartridge After clearing paper jams or replacing a toner cartridge inspect the inside of the printer before closing the printer covers and doors e Remove any remaining pieces of paper or debris For details see Clearing Paper Jams on page 167 e Remove any dust or stains with a dry clean cloth A WARNING Never touch a labeled area on or near the heat roller in the fuser You can get burned If a sheet of paper is wrapped around the heat roller do not try to remove it immediately Switch off the printer immediately and wait 40 minutes for the fuser to cool Try to remove the jam after the
107. hen the installation is complete at the Enter Printer Settings screen select the following as needed Share this printer with other computers on the network Setthis printer as default for printing Click Next In the Software and Documentation window for any option you do not want to install clear the check box Click Install At the InstallShield Wizard click Yes to restart your computer then click Finish At the Product Registration screen select your country from the list then click Next Complete the registration form then submit it Installing the Print Drivers for a Windows USB Printer 1 ol Oe uns oM ORA Insert the Software and Documentation disc into the appropriate drive on your computer If the installer does not start automatically navigate to the drive and double click the Setup exe installer file At the bottom of the Driver Installation window click Language Select your language then click OK Select the printer model then click Install Print and Scan Drivers To accept the agreement click I Agree then click Next At the Product Registration screen from the list select your country then click Next Complete the registration form then click Submit Note The following applications are installed on your computer with the print driver e Express Scan Manager e Address Book Editor See also Online Support Assistant at www xerox com office WC3655support Xerox WorkCentre 365
108. hie espe deca evento tse 72 Managing Mor 73 Managing Jobs at the Control Panelists ba cctb a rd Reuben t AFER UL 73 Managing Secure and Held Print Jobs ee e eene eeeennee esee tetas eotatttttonoctcts 74 Managing Jobs in CentreWare Internet Services eese retener ttes ttttnnnte 75 4 Xerox WorkCentre 3655 Multifunction Printer User Guide Contents etewlereg otio 76 Printing on Both Sides of the POD sadness triti rd quu er eiu NA ad dU dE RON Fd RUE 76 Selecting Paper Options Tor Printing 2e motrices PH eH NN IRA RA RRE QURE HRS 77 Printing Multiple Pages to a Single Sheet 0 ssscsssssscccsssescccssssccesssescsessssesssnssseccunsseccsnseccessnescessnsseessenseses 77 Printing Booklets 5 eio e ttem epit e tUe cc E dE 78 Print Quality E C 78 Eea gz ce P 78 COMER ASE secs sists ensue S 79 Printing Cover Pages ettet pter erit ees e rede eite eee eene td ie e eiie 79 Printing Insert Pages iasa ii puteos vean teu eee eet cr 79 Printing Exception Pages rtt tert rete creer ee Eee eH E se niei een des eset 80 seciil nt A 80 Printing b foi c an oli e 81 Printing v clglnoi c AE 82 Creating and Saving Custom SIZES ssesccssssecssesecnseccensceesssescsnseessseecsuse
109. ic replacement Replacements can be parts or kits Routine maintenance items are typically customer replaceable Note Each routine maintenance item includes installation instructions Routine maintenance items for this printer include the following e Smart Kit Drum Cartridge e Staple Cartridge e Maintenance Kit e Feed Roller Kit Note Not all options listed are supported on all printers Some options apply only to specific printer models or configurations 152 Xerox WorkCentre 3655 Multifunction Printer User Guide Maintenance When to Order Supplies A warning appears on the control panel when supplies near their replacement time Verify that you have replacements on hand It is important to order these items when the messages first appear to avoid interruptions to your printing An error message appears on the control panel when supplies must be replaced Order supplies from your local reseller or go to www xerox com office WC3655supplies A CAUTION Use of non Xerox supplies is not recommended The Xerox Warranty Service Agreement and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies not specified for this printer The Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Please contact your Xerox representative for details Viewing Printer Supply Stat
110. ick File Print Select your printer from the Printers list Select the desired printing options from the drop down lists in the Print dialog box Click Presets Save As Type a name for the printing options then click OK to save the set of options in the Presets list To print using these options select the name from the Presets list Xerox WorkCentre 3655 Multifunction Printer 71 User Guide Printing Linux Printing Options Launching Xerox Printer Manager To launch Xerox Printer Manager from a terminal window prompt as root type xeroxprtmgr then press Enter or Return Printing from a Linux Workstation The Xerox print driver accepts a job ticket setting file that contains preset printing features You can also submit print requests through the command line using lp Ipr For more information about Linux printing click the Help button in the Xerox GUI print driver To print from a Linux workstation 1 Create a print queue 2 With the desired document or graphic open in your application open the Print dialog box For most software applications click File gt Print or press CTRL P Select the target print queue Close the Print dialog box In the Xerox GUI print driver select the available printer features Click Print BuU ee To create a job ticket using the Xerox GUI print driver 1 Open the Xerox GUI print driver Note To open the Xerox GUI print driver as root type xeroxprtmgr 2 Onthe M
111. ide Specifications Performance Specifications Printer warm up time e Power on As fast as 3 minutes and 44 seconds e Recovery from sleep mode As fast as 5 seconds Note Warm up time assumes an ambient temperature of 20 C 68 F at 60 relative humidity Print Speed Maximum print speeds for 1 sided continuous printing are 47 ppm for Letter 8 5 x 11 and 45 ppm for AA 210 x 297 mm The slowest print speed is 7 ppm for enhanced 2 sided printing Several factors affect print speed e 2sided printing The maximum print speeds for 2 sided continuous printing are 29 ppm for Letter 8 5 x 11 in and 28 ppm for A4 210 x 297 mm e Print mode Standard is the fastest print mode Enhanced is half speed or slower e Paper size Letter 8 5 x 11 in and A4 210 x 297 mm sizes share the fastest print speed Larger sizes reduce print speeds e Paper weight Lightweight prints faster than heavier paper such as Cardstock and Labels Xerox WorkCentre 3655 Multifunction Printer 199 User Guide Regulatory Information This appendix includes Basic Regulabi ls acc RR REDEMIT 202 roro sre UI cit TE DOTT eer ere ge ero 207 FOX REGUIU OAS emer 210 Matendi satev Data SCC Siar neater a a aA 214 Xerox WorkCentre 3655 Multifunction Printer 201 User Guide Regulatory Information Basic Regulations Xerox has tested this printer to electromagnetic emission and immunity standards These standards are designed to mitigat
112. ide Troubleshooting Clearing Paper Jams from the Bypass Tray To resolve the error displayed on the control panel you must clear all paper from the paper path 1 Remove any paper from the bypass tray 3 Pull out the tray until it stops 168 Xerox WorkCentre 3655 Multifunction Printer User Guide Troubleshooting 4 To remove the tray lift the front of it slightly then pull it out of the printer Note If the tray is extended for legal size paper the tray protrudes when it is inserted into the printer 7 Insertthe bypass tray back into the printer Push the tray in all the way Xerox WorkCentre 3655 Multifunction Printer 169 User Guide Troubleshooting 8 If the control panel prompts you on the screen verify the paper size and type e Touch Size then for a standard paper size touch an option Touch Type then for the paper type touch an option Touch Color then select the paper color 9 Touch Confirm Clearing Paper Jams from the Tray 1 Area To resolve the error displayed on the control panel you must clear all paper from the paper path 1 Remove any paper from the bypass tray 2 Grasp both sides of the bypass tray then pull it straight out of the printer 3 Pull out the tray until it stops 170 Xerox WorkCentre 3655 Multifunction Printer User Guide Troubleshooting 4 To remove the tray lift the front of it slightly then pull it out of the printer N
113. identified jobs and release them 1 Touch the Unidentified Print Jobs tab 2 Doone of the following Torelease a held job touch the job then touch Release Torelease all held jobs touch Release All Jobs A print job can be held by the printer when it is unable to complete a print job For example it needs attention paper or supplies When the condition is resolved the printer automatically resumes printing 74 Xerox WorkCentre 3655 Multifunction Printer User Guide Printing Managing Jobs in CentreWare Internet Services You can view a list of active jobs and delete print jobs from the Active Jobs list in CentreWare Internet Services You can also print copy move or delete saved jobs For details see the Help in CentreWare Internet Services Xerox WorkCentre 3655 Multifunction Printer 75 User Guide Printing Printing Features This section includes Pintmgon Both sidesof te Paper D 76 Selecting Paper Options for Pr DEWIG onc aceti na RS 77 Printing Multiple Pages to a Single STS aia uia bin qiimide niai ton en EGER d idum U dela ES UAE 77 Pit BOONE eoa Dott E biete itu re one Ira oer eee 78 LOTO Ife n re t a 78 IS Vai NND c 78 ocio T P R 79 METEO Cover Pag EP EE E T A O 79 Printing Imset PaJes cucurrit ARR RR EAE 79 Pond ino Except POGES rarr ce ac a 80 SE aan E E 80 Prien ea VV RE NON o odd aU o A 81 Prid Minor ia lo le lrcem
114. ies is not recommended The Xerox Warranty Service Agreement and Total Satisfaction Guarantee do not cover damage malfunction or degradation of performance caused by use of non Xerox supplies or the use of Xerox supplies not specified for this printer The Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Please contact your Xerox representative for details Xerox WorkCentre 3655 Multifunction Printer 15 User Guide Safety Maintenance Safety e Donot attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer e Do not use aerosol cleaners Clean with a dry lint free cloth only e Donot burn any consumables or routine maintenance items For information on Xerox supplies recycling programs go to www xerox com gwa 16 Xerox WorkCentre 3655 Multifunction Printer User Guide Safety Printer Symbols Description Warning Indicates a hazard which if not avoided could result in death or serious injury Caution Indicates a mandatory action to take in order to avoid damage to the property Hot surface on or in the printer Use caution to avoid personal injury Do not burn the item Do not expose the imaging unit to light for more than 10 minutes Do not expose the imaging unit to direct sunlight Do not touch the part or area of the printer Warning Wait for the printer to cool for the
115. ights for your folder select it The groups activate From the Users list click Everyone then use the arrows to select Read amp Write Click Options To share the folder with Windows computers select Share files and folders using SMB To share the folder with specific users next to the user name select On Click Done Close the System Preferences window Note When you open a shared folder a Shared Folder banner appears in the Finder for the folder and subfolders Adding a Folder as an Address Book Entry Using CentreWare Internet Services 1 9 99 DI Ox UT GS R0 o _ 12 13 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return Note If you do not know the IP address of your printer see Finding the IP Address of Your Printer on page 28 Click Address Book Click Add For Scan To Destination click Add Destination For Nickname type a name This field is required From the Protocol menu select SMB For Host Address type the IP address or DNS name for the server For Port Number enter the default port number or select a number from the range provided For Name of Shared Directory type the name of the destination folder on the FTP server For example to save scanned files to a shared folder named scans type scans For Subdirectory path type the path of the folder as needed For example to save scans to a fo
116. in CentreWare Internet Services or the System Administrator Guide Accessing CentreWare Internet Services At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return Xerox amp WorkCentre 3655 Multifunction Printer 27 User Guide Features Finding the IP Address of the Printer To install the print drivers for a network connected printer you need the IP address of your printer You also need the IP address to access the settings of your printer through CentreWare Internet Services You can view the IP address of your printer on the control panel or on the Configuration Report On the Configuration Report IP address information is located in the Connectivity Protocols section To view the IP address of the printer on the control panel 1 Atthe printer control panel press the Machine Status button 2 Touch the Machine Information tab If the system administrator has set the Display Network Settings to show the IP address it appears in the center panel Ifthe IP address is not displayed print the Configuration Report or contact your system administrator To print a configuration report 1 Atthe printer control panel press the Machine Status button 2 Onthe Machine Information tab touch Information Pages gt Configuration Report gt Print 3 Touch Close after the report prints Note After the printer has been on for two minutes print the Configuration
117. ing am Acknowledgment Repote tede ert tteti tetti t torte i lactam ston tio ac UR tlem wuasuseies 142 e Bulldibic Oi ex JO reirei aee Aare S RRES EEEE eite ASSE ALAR eSa VEEE ETEEN 142 Adjusting Brightness and Sharpness You can lighten or darken the image and adjust the sharpness To adjust the image 1 Touch the Services Home button then touch Internet Fax 2 Touch the Advanced Settings tab then touch Image Options 3 On the Image Options screen adjust the sliders as needed Lighten Darken lightens or darkens the image Sharpness sharpens or softens the image 4 Touch OK Automatically Suppressing Background Variation When scanning originals printed on thin paper text or images printed on one side of the paper can be seen on the other side Use the Auto Suppression setting to reduce the sensitivity of the printer to variations in light background colors To select Auto Suppression 1 Touchthe Services Home button then touch Internet Fax 2 Touch the Advanced Settings tab then touch Image Enhancement 3 Under Background Suppression touch Auto Suppression 4 TouchOK Xerox WorkCentre 3655 Multifunction Printer 139 User Guide Faxing Adjusting the Contrast Contrast is the relative difference between light and dark areas in an image To adjust the contrast 1 Touch the Services Home button then touch Internet Fax 2 Touch the Advanced Settings tab then touch Image Enhancement 3 On the Image En
118. inter 193 User Guide Specifications Physical Specifications Weights and Dimensions Base Configuration Base Configuration with Optional 550 Sheet Feeder 56 0 cm 22 0 in 56 0 cm 22 0 in 54 1 cm 21 3 in 54 1 cm 213 in 57 5 cm 227 in 66 0 cm 26 0 in Weight 25 4 kg 56 0 Ib 31 2 kg 68 8 Ib S configuration Weight 26 3 kg 58 0 lb 32 1 kg 70 8 Ib X configuration Physical Specifications for Standard Configuration 57 5 cm 22 7 in 22 0in Pg LA 194 Xerox WorkCentre 3655 Multifunction Printer User Guide Specifications Physical Specifications for Standard Configuration with Optional 550 Sheet Feeder 66 0 cm 26 in 56 0 cm 220 in Xerox WorkCentre 3655 Multifunction Printer 195 User Guide Specifications Clearance Requirements with Optional 550 Sheet Feeder Xerox WorkCentre 3655 Multifunction Printer User Guide 196 Specifications Environmental Specifications Temperature e Operating temperature 5 32 C 41 90 F e Optimum temperature 15 28 C 59 82 F Relative Humidity e Minimum Maximum Humidity Range 15 85 76 relative humidity at 28 C 82 F e Optimal Humidity Range 20 70 relative humidity at 28 C 82 F Note Under extreme environmental conditions such as 10 C and 85 relative humidity defects can occur due to condensation Elevation For optimum performance use the printer at elevations below 3100 m 10 17
119. inting Incorrect setting In the print driver Properties select 2 Sided Print on the Paper Output tab Paper Tray Fails to Close Probable Causes Solutions The paper tray does not close fully The paper tray lift plate is not locked down Push down on the paper stack at the back of the tray until it locks down If the tray is extended for legal size paper the tray protrudes when it is inserted into the printer Some debris or an object is blocking the tray Printing Takes Too Long Probable Causes Solutions The printer is set to a slower printing mode It takes more time to print on certain types of special paper Ensure For example the printer could be set to print that the paper type is set properly in the driver and at the printer on Heavyweight paper control panel For details see Print Speed on page 199 The printer is in Power Saver mode It takes time for printing to start when the printer is coming out of Power Saver mode The way the printer was installed on the Determine if a print spooler or a computer sharing the printer is network could be an issue buffering all print jobs and then spooling them to the printer Spooling can slow print speeds To test the speed of the printer print some information pages such as the Office Demo Page If the page prints at the rated speed of the printer you could have a network or printer installation issue For additional help contact the system administrator The j
120. ion Auto Detect This options allows the printer to determine the size of the original Note The Auto Detect option is enabled only when the original is loaded in the duplex automatic document feeder Preset Scan Areas specifies the area to scan when it matches a standard paper size In the scrolling list touch the desired paper size Custom Scan Area allows you to specify the height and width of the area to scan To specify an area touch the Length Y and Width X arrows Touch OK Xerox WorkCentre 3655 Multifunction Printer 141 User Guide Faxing Adding a Message T 2 3 4 Touch the Services Home button then touch Internet Fax Touch the Internet Fax Options tab then touch Message Type a message using the touch screen keyboard Touch OK Specifying a Reply To Address 1 2 3 4 Touch the Services Home button then touch Internet Fax Touch the Internet Fax Options tab then touch Reply To Type an email address using the touch screen keyboard Touch OK Printing an Acknowledgment Report If the status of each recipient is known you can print a delivery status report The printer waits for a delivery receipt from each recipient then prints the report Note The report could be delayed depending on the response time of the recipients To print an acknowledgment report 1 2 3 4 Touch the Services Home button then touch Internet Fax Touch the Internet Fax Option
121. ith the print job Xerox WorkCentre 3655 Multifunction Printer 81 User Guide Printing To print a Watermark 1 Click Document Options gt Watermark 2 From the Watermark menu select the watermark 3 Click Layering then select how to print the watermark Print in Background prints the watermark behind the text and graphics in the document Blend combines the watermark with the text and graphics in the document A blended watermark is translucent so you can see both the watermark and the document content Print in Foreground prints the watermark over the text and graphics in the document 4 Click Pages then select the pages on which to print the watermark Print on All Pages prints the watermark on all pages of your document Print on Page 1 Only prints the watermark only on the first page of the document 5 Click OK Printing Mirror Images If the PostScript driver is installed you can print pages as a mirror image Images mirror left to right when printed Creating and Saving Custom Sizes You can print custom size paper from any paper tray Custom size paper settings are saved in the print driver and are available for you to select in all your applications For paper sizes that are supported for each tray see Supported Custom Paper Sizes on page 48 To create and save custom sizes for Windows 1 Inthe print driver click the Printing Options tab 2 For Paper click the arrow then select Other
122. k An Ethernet network is used for one or more computers and supports many printers and systems simultaneously An Ethernet connection provides direct access to printer settings using CentreWare Internet Services To connect the printer 1 Connect the power cord to the printer and plug the cord into an electrical outlet 2 Connect one end of a Category 5 or better Ethernet cable to the Ethernet port on the printer Connect the other end of the Ethernet cable to a correctly configured network port on a hub or router 3 Turn on the printer Note For details on configuring wireless network settings see the System Administrator Guide at www xerox com office W C3655docs Finding the IP Address of the Printer To install the print drivers for a network connected printer you need the IP address of your printer You also need the IP address to access the settings of your printer through CentreWare Internet Services You can view the IP address of your printer on the control panel or on the Configuration Report On the Configuration Report IP address information is located in the Connectivity Protocols section To view the IP address of the printer on the control panel 1 Atthe printer control panel press the Machine Status button 2 Touch the Machine Information tab If the system administrator has set the Display Network Settings to show the IP address it appears in the center panel Ifthe IP address is not displayed print
123. lder called colorscans that is one level below the scans folder type colorscans Type the Login Name that you use to access this computer The printer uses this login name to access the shared folder To access the shared folder on the remote computer to save scanned files for Password type and confirm the password Click Save Xerox WorkCentre 3655 Multifunction Printer 109 User Guide Scanning Scanning to a Folder on a Network Computer Load the original on the document glass or in the duplex automatic document feeder At the printer control panel press the Services Home button On the printer control panel touch Scan to Touch Network Touch the address book entry Touch OK To change scan settings touch the appropriate buttons For details see Adjusting Scanning Settings on page 115 a gn Go pe 3 c To change the file name touch File Name type the name then touch OK 9 To select a file format e Touch the Filing Options tab then touch File Format Touch an option then touch OK 10 To begin the scan press Start The printer scans your image to the folder you specified 110 Xerox WorkCentre 3655 Multifunction Printer User Guide Scanning Scanning to an Email Address Before scanning to an email address set up the printer up with the email server information For details see the System Administrator Guide at www xerox com office WC3655docs To scan an image and send it to an email ad
124. lls Electric sparks inside the vacuum cleaner can cause a fire or explosion If you spill a large volume of toner contact your local Xerox representative e Never throw a toner cartridge into an open flame Remaining toner in the cartridge can catch fire and cause burn injuries or an explosion A WARNING Do not remove the covers or guards that are fastened with screws You cannot maintain or service any parts that are behind these covers and guards Do not attempt any maintenance procedure that is not described in the documentation supplied with your printer e Donotopen covers and doors during printing e Do not leave the covers and doors open for any length of time especially in well lit places Light exposure can damage the drum cartridge e Donot place anything on top of the printer e Donot tilt the printer while it is in use e Do not touch the electrical contacts or gears Doing so could damage the printer and cause the print quality to deteriorate e Ensure any parts removed during cleaning are replaced before you plug in the printer 154 Xerox WorkCentre 3655 Multifunction Printer User Guide Maintenance Replacing a Toner Cartridge When a toner cartridge approaches the end of its usable life span the control panel displays a toner low message When a toner cartridge is empty the printer stops and displays a message on the control panel Install only new cartridges in your printer If a used toner cartridge is
125. lope 162 x 229 mm 6 4 x 9 in C6 envelope 114 x 162 mm 4 5 x 6 38 in DL envelope 110 x 220 mm 4 33 x 8 66 in JIS B6 128 x 182mm 5 0 x 7 2 in 127 x 178 mm 5 x 7 in Postcard 100 x 148 mm 3 9 x 5 8 in Postcard 148 x 200 mm 5 8 x 7 9 in 50 Xerox WorkCentre 3655 Multifunction Printer User Guide North American Standard Sizes Legal 216 x 356 mm 8 5 x 14 in Folio 216 x 330 mm 8 5 x 13 in Letter 216 x 279 mm 8 5 x 11 in Executive 184 x 267 mm 7 25 x 10 5in Statement 140 x 216 mm 5 5 x 8 5in 203 x 254 mm 8 x 10 in Monarch envelope 98 x 190 mm 3 9 x 7 5 in No 9 envelope 99 x 226 mm 3 9 x 8 9 in No 10 envelope 241 x 105 mm 4 1 x 9 5 in Envelope 6 x 9 152x228 mm 6 x9 in 76x127mm 3x5in Postcard 89 x 140 mm 3 5 x 5 5 in Postcard 102 x 152 mm 4x6 in Paper and Media Supported Paper Types and Weights for Automatic 2 Sided Printing Paper Types Weights Bond 60 80 g m Colored Hole Punched Plain Pre Printed Recycled Bond 81 105 g m Colored Hole Punched Letterhead Pre Printed Recycled Lightweight Cardstock 106 163 g m Supported Standard Paper Sizes for Automatic 2 Sided Printing European Standard Sizes North American Standard Sizes A4 210 x 297mm 8 3 x 11 7 in Legal 216 x 356 mm 8 5 x 14 in B5 176 x 250 mm 6 9 x 9 8 in 203 x 254 mm 8 x 10 in A5 148 x 210mm 5 8 x 8 3 in Folio 216 x 330 mm 8 5 x 13 in
126. ludes AIC Ua LMS E mam ccctoes aces ch cite ck cnseccvactscn cesta getacsats E nesses gaesere alesse EIE 216 Lege AMEN eee e Sees Corer ater res er E ene eect tee E eae nner E 217 Europe din N pp aa meu endhsieedionaiunined ania E ARE 218 TVS FCN Ie eoo o mestiere eben ban dudo um Sn DH M UE Re a ld ota 220 Xerox WorkCentre 3655 Multifunction Printer 215 User Guide Recycling and Disposal All Countries If you are managing the disposal of your Xerox product please note that the printer may contain lead mercury perchlorate and other materials whose disposal may be regulated due to environmental considerations The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market For recycling and disposal information contact your local authorities Perchlorate Material This product may contain one or more Perchlorate containing devices such as batteries Special handling may apply please see www dtsc ca gov hazardouswaste perchlorate 216 Xerox WorkCentre 3655 Multifunction Printer User Guide Recycling and Disposal North America Xerox operates an equipment take back and reuse recycle program Contact your Xerox representative 1 800 ASK XEROX to determine if this Xerox product is part of the program For more information about Xerox environmental programs visit www xerox com environment or for recycling and disposal information contact your lo
127. meaaed 178 e Paperdom Message Stays Oi etii rp n ee ttn RR Der ed E dos re RR PEE eB e E 178 e Jams Dunning Automatic 2 Sided PUES aee RU tA OR RON De RETE 178 Multiple Sheets Pulled Together Probable Causes Solutions The paper tray is too full Remove some of the paper Do not load paper past fill line The edges of the paper are not even Remove the paper align the edges and then reload it The paper is moist from humidity Remove the paper from the tray and replace it with new dry paper Too much static electricity is present Try a new ream of paper Using unsupported paper Use only Xerox approved paper For details see Supported Paper on page 48 Humidity is too high for coated paper Feed paper one sheet at a time Paper Misfeeds Probable Causes Solutions The paper is not correctly positioned in the e Remove the misfed paper and reposition it properly in the tray tray e Adjust the paper guides in the tray to match the size of the paper The paper tray is too full Remove some of the paper Do not load paper past the fill line The paper guides are not correctly adjusted Adjust the paper guides in the tray to match the size of the paper to the paper size The tray contains warped or wrinkled paper Remove the paper smooth it out and reload it If it still misfeeds do not use that paper The paper is moist from humidity Remove the moist paper and replace it with new dry paper Using paper of the wro
128. meli ine uygundur Regulatory Information for 2 4 GHz Wireless Network Adapter This product contains a 2 4 GHz Wireless LAN radio transmitter module which complies with the requirements specified in FCC Part 15 Industry Canada RSS 210 and European Council Directive 99 5 EC Operation of this device is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications to this device not specifically approved by the Xerox Corporation may void the user s authority to operate this equipment 206 Xerox WorkCentre 3655 Multifunction Printer User Guide Regulatory Information Copy Regulations United States Congress by statute has forbidden the reproduction of the following subjects under certain circumstances Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions 1 Obligations or Securities of the United States Government such as Certificates of Indebtedness National Bank Currency Coupons from Bonds Federal Reserve Bank Notes Silver Certificates Gold Certificates United States Bonds Treasury Notes Federal Reserve Notes Fractional Notes Certificates of Deposit Paper Money Bonds and Obligations of certain agencies of the government such as FHA and so on Bonds United States Savings Bonds may b
129. mputer do not save the settings after the application is closed Print Driver Help Xerox print driver software Help information is available from the Printing Preferences window Click the Help button in the bottom left corner of the Printing Preferences window to see the Help S T area ECE Information about Printing Preferences appears in the Help window on two tabs e Contents provides a list of the tabs at the top and the areas at the bottom of the Printing Preferences window Use the Contents tab to find explanations for each of the fields and areas in Printing Preferences e Search provides a field where you can enter the topic or function for which you need information Xerox WorkCentre 3655 Multifunction Printer 69 User Guide Printing Windows Printing Options Setting Default Printing Options for Windows When you print from any software application the printer uses the print job settings specified in the Printing Preferences window You can specify your most common printing options and save them so that you do not have to change them every time you print For example if you want to print on both sides of the paper for most jobs specify 2 sided printing in Printing Preferences To select default printing options 1 Navigate to the list of printers on your computer For Windows Vista click Start Control Panel Hardware and Sound gt Printers For Windows Server
130. n Printer 65 User Guide Paper and Media Loading Labels in the Tray Remove all paper from the tray Load labels face up with the top edge toward the front of the tray Adjust the width guides until they touch the edges of the paper On the control panel change the type to Label On the control panel select the size Touch OK In the Printing Preferences of the print driver on the Paper Output tab change the Paper Type setting 2509 Mee NS 66 Xerox WorkCentre 3655 Multifunction Printer User Guide Printing This chapter includes PPT MERI QUERI d cs onion RU E CFR UD DLE CEU 68 Selecting Printing GO BEIOS as itus ies tte tec a tesa edet Getae tene cei cpa mentee erie rta tu 69 Managing JODS esee adin hir du tuU iden A RM UNA qu tM RD MM RE MM d MAE uu Uude 73 Pointing Feature Sosea e a a e ty eee aa 76 Paus special fo TYDES sannin EEE TEENAA 84 al bur EL Meet ee ES 89 SALONS SUME E EE 90 Xerox amp WorkCentre 3655 Multifunction Printer 67 User Guide Printing Printing Overview Before printing your computer and the printer must be plugged in turned on and connected to an active network Make sure that you have the correct print driver software installed on your computer For details see Installing the Software on page 40 1 Select the appropriate paper 2 Load paper in the appropriate tray On the printer control panel specify the size color and type 3 Access the print settings in your softwa
131. n a fax number Use the touch screen keypad to enter the numerals and characters then touch Add Add more numbers or touch Close 5 To seta later time for your printer to retrieve faxes from other fax machines e Touch Delay Poll To set the time touch Delay Poll e Touch the Hour field then touch the arrows to set a number e Touch the Minute field then touch the arrows to set a number e If your printer is set to display the 12 hour clock touch AM or PM Touch OK 6 Toretrieve and print the faxes touch Poll Now Note To cancel the operation touch Close Xerox WorkCentre 3655 Multifunction Printer 131 User Guide Faxing Building a Fax Job Use this feature to fax an assorted group of originals each with different settings Each segment is programmed and scanned and the images are stored temporarily in the printer Once all segments have been stored the individual segments are faxed as a single job To build a fax job 1 Pressthe Services Home button then touch the appropriate fax 2 Address the fax using one or more of the available options The Enter Number and Press Add field allows you to enter a fax number manually Use the alphanumeric keypad to enter the number then touch Add Dialing Characters allows you to insert characters such as a Dial Pause in a fax number Use the touch screen keypad to enter the numerals and characters then touch Save Device Address Book You can use this option t
132. n office network or home network use an Ethernet cable to connect the printer to the network You cannot connect the printer directly to the computer It must be connected through a router or hub An Ethernet network can be used for one or more computers and supports many printers and systems simultaneously Ethernet connection is typically faster than USB and allows you direct access to the settings of the printer using CentreWare Internet Services Wireless Network If your computer includes a wireless router or wireless access point you can connect the printer to the network with a wireless connection A wireless network connection provides the same access and services as a wired connection provides A wireless network connection is typically faster than USB and allows direct access to the setting of the printer using CentreWare Internet Services USB If you connect the printer to one computer and do not have a network use a USB connection A USB connection offers fast data speeds but typically not as fast as an Ethernet connection In addition a USB connection does not provide access to CentreWare Internet Services Telephone To send and receive faxes the multifunction printer must be connected to a dedicated telephone line Xerox WorkCentre 3655 Multifunction Printer User Guide Installation and Setup Physically Connecting the Printer to the Network Use a Category 5 or better Ethernet cable to connect the printer to the networ
133. n settings for individual jobs once you select the scan mode You can also change the default values of some settings For details see Changing the Default Scan Settings Setting the Output Color If the original image contains color you can scan the image in color or in black and white Selecting black and white significantly reduces the file size of the scanned images To set the output color 1 At the printer control panel press the Services Home button 2 Touch Scan To then select an option 3 Touch Output Color 4 Selecta color mode Xerox WorkCentre 3655 Multifunction Printer 115 User Guide Scanning Setting the Scan Resolution The scan resolution depends on how you plan to use the scanned image Scan resolution affects both the size and image quality of the scanned image file Higher scan resolution produces better image quality and a larger file size To set the scan resolution 1 Atthe printer control panel press the Services Home button Touch Scan To then select an option Touch the Advanced Settings tab then touch Resolution Select an option Touch OK ME ES ege Selecting 2 Sided Scanning 2 Sided Scanning scans both sides of the original image To set 2 sided scanning 1 Atthe printer control panel press the Services Home button Touch Scan To then select an option Touch 2 Sided Scanning Touch 2 Sided To rotate the image on side 2 by 180 degrees touch 2 Sided then touch Rota
134. nalties of fine or imprisonment may be imposed on those found guilty of making such reproductions Currency notes Bank notes and checks Bank and government bonds and securities Passports and identification cards Copyright material or trademarks without the consent of the owner Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy In case of doubt contact your legal counsel Xerox WorkCentre 3655 Multifunction Printer 209 User Guide Regulatory Information Fax Regulations United States Fax Send Header Requirements The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including a fax machine to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges Data Coupler Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments ACTA
135. nessnsssnecssossssesnnnsesssenniossenoeecsesadossesanersssusnsctonsnvssstasntssstvoseiestioss 43 Installing Drivers and Utilities for UNIX and Linux eterne ttennnnttttnnnnttten 43 ui Jb PD ETE E E EAE EE 44 Installing the Printer as a Web Service on Devices scssssssssssssnssscccnssscceonsecccessecccseseeseceenecsecenneseecnnssecesnssecees 45 4 Paper and Media 47 Supported PODER lari UD up tcr hedge Edi p o pus idi luus 48 Recommended Media 1 0 eeccssssssssssecsssecssesssncssnscsssesssecsssecsssessnscssnecssssssnscsssesssscesseseseessuecsssesssecsanecsssecssccenscesseessees 48 eregaiZememnu 48 General Paper Loading Gell eS usc eitesa onda dati vti ated ene posi AR aia ritu o P 48 Paper That Can Damage Your Printer seesssssssccnssesnssccsnsserseeecsnsceccesseesusesssnseesssescenscessnseessuecsesnsessaeeesenes 49 Paper StorageOuide I8 S doa a Ad NDA tabat Mid cv aM e mn addu ue MU E RM RR AO 49 Supported Paper Types and WeiIGHHS csssccsssscccnssecceeeecnssccenseeesssescsnsecsesecsnsscsenseessusescnnsceeaseeesusseeenseerssess 50 Supported Standard Paper Sizes sssnssscsonssccssessonssccsseeccnsssesonssesseesonssesseeescnseessonscesseeesonecesseeeconsessensscessess 50 Supported Paper Types and Weights for Automatic 2 Sided Printing sss 51 Supported Standard Paper Sizes for Automatic 2 Sided Printing sss 51 Sup
136. ng Controlling Print Quality Various factors can affect the quality of the output of your printer For consistent and optimum print quality use paper designed for your printer and set the paper type correctly Follow the guidelines in this section to maintain optimum print quality from your printer Temperature and humidity affect the quality of the printed output The guaranteed range for optimal print quality is 15 28 C 59 82 F and 20 70 relative humidity Paper and Media Your printer is designed to use various paper and other media types Follow the guidelines in this section for the best print quality and to avoid jams e Useonly Xerox approved paper For details see Supported Paper on page 48 e Useonly dry undamaged paper A CAUTIONS Some paper and other media types can cause poor output quality increased paper jams or damage your printer Do not use the following e Rough or porous paper e Inkjet paper e Non laser glossy or coated paper e Paper that has been photocopied e Paper that has been folded or wrinkled e Paper with cutouts or perforations e Stapled paper e Envelopes with windows metal clasps side seams or adhesives with release strips e Padded envelopes e Plastic media e Transparencies e Ensurethe paper type selected in your print driver matches the paper type on which you are printing e If you have the same size paper loaded in more than one tray ensure that the proper tray is selected in the pri
137. ng size thickness or Use only Xerox approved paper For details see Supported Paper on type page 48 Xerox WorkCentre 3655 Multifunction Printer 177 User Guide Troubleshooting Label and Envelope Misfeeds Probable Causes Solutions The label sheet is facing the wrong way in the e Load label sheets according to the instructions from the manufacturer e Load labels in the tray face up For details see Labels on page 65 Labels are missing curled or pulled away Do not use any sheet where labels are missing curled or pulled from the backing sheet away from the backing sheet Envelopes are loaded incorrectly Load envelopes in the bypass tray only For details see Loading Envelopes in the Bypass Tray on page 63 Envelopes are wrinkling e The heat and pressure of the laser printing process can cause wrinkling e Use supported envelopes For details see Guidelines for Printing Envelopes on page 62 Paper Jam Message Stays On Probable Causes Solutions Some paper remains jammed in the printer Recheck the media path and ensure that you have removed all of the jammed paper One of the printer doors is open Check the doors on the printer and close any door that is open The rear door interlock switch is not reset To reset the interlock switch and clear the paper jam message open and close the back door Note Check for and remove torn pieces of paper in the paper path Jams During Automatic 2 Sided P
138. nsesssseesssnsssssseessusesssnecssaneessusesssasessaneesssees 153 Viewing Printer Supply Status ccesssssssessssesssneesssseecssncsssseecssusecssnscsssseecsssesssseesssusesssnesssaseessusssssseesesueesssnes 153 Toner Cartridges etcetera etie tiere babes te ee epe eae edes ee AA eee nA 154 Re yeling SUpplieS 155 Managing the Printet e rettet rerit ettet eet E RASARE ENEE REA Ea Pes EEAS ENES 156 Adjusting the Altitude tte itt eet RH Ul Renee eR DO DURER Teens 156 Moving the Printer itr recette ier h eb ee terere ta ete teet 157 Troubleshooting 159 General Troubleshooting itte eite re iR deer ie d Pe H si oven d reed 160 Printer Includes Power Switch and Power Button eese tette tenent ttnnnttnnos 160 Restarting the Printer REM 160 Printer Fails to Power On user eerie tieeseeetetieices p n Lee EVEN nego 161 Printer Resets or Turns Off Frequently eseccsssssssssssssssecssscsssssesssnsssssessssteessnsssssseessnsesssnesssneessanesssaseessns 161 Document Prints From Wrong Tray e ssscsssscssesssecsssessseccnecssnccesscsssessssecssscesseesusessnscensccssscesnccesscenseesseeesseesss 161 Automatic 2 Sided Printing Problems cssssssssssssssssssssessssseessnssssssessssseecsssssssscessssesssssesssaseessnssssaseessneeees 162 Paper Tray Failsto Close eee ertet a ed iter dei tr SER ERE LEBER OE 162 Printing Takes Too LOM isisisi E i e ienna 162 Printer Fails to urs we MM 163
139. nt driver e Store your paper and other media properly for optimum print quality For details see Paper Storage Guidelines on page 49 180 Xerox WorkCentre 3655 Multifunction Printer User Guide Troubleshooting Solving Print Quality Problems When the print quality is poor select the closest symptom from the following table and see the corresponding solution to correct the problem You can also print a Demo Page to more precisely determine the print quality problem If the print quality does not improve after carrying out the appropriate action contact your Xerox representative Note To maintain print quality the toner cartridge is designed to provide a warning message when the toner level is low When the toner cartridge reaches this level a warning message appears Once the toner cartridge is empty another message prompts you to replace the toner cartridge The printer stops printing until you install a new toner cartridge Symptom Solutions The output is too light To check the toner level check the control panel use the print driver or CentreWare Internet Services If the toner cartridge is near empty replace it Verify that the toner cartridge is approved for use in this printer and replace it as needed For best results use a genuine Xerox toner cartridge Ensure that the print quality mode is not set to Toner Saver Toner Saver us useful for draft quality output Replace the paper with a recommended size and ty
140. nt to the queue wait for the job submission confirmation message to appear before you close this page Xerox WorkCentre 3655 Multifunction Printer User Guide Copying This chapter includes v PoC O10 19 4041 a cessante tuna RUE CDI SIT SAC NULL HUE UE JAdi sking Copying ODUOMS ooi tes ue tu d Fo ptasu T VO Do tu rone that eu Los o p PEL RD Deu TU EN QUT ci cd 97 Xerox amp WorkCentre 3655 Multifunction Printer 93 User Guide Copying Basic Copying 1 To clear previous settings press the yellow Clear All button on the control panel 2 Load your original documents Use the document glass for single pages or paper that cannot be fed using the document feeder Place the first page of the document face down in the top left corner of the document glass Use the document feeder for multiple or single pages Remove any staples and paper clips from the pages and place them face up in the document feeder 3 Pressthe Services Home button then touch Copy 4 Usethe alphanumeric keypad on the control panel to enter the number of copies The number of copies appears in the upper right corner of the touch screen Note To correct the number of copies entered using the alphanumeric keypad press the C button then re enter the number 5 Change the copy settings as needed For details see Selecting Copy Settings 6 Pressthe green Start button Notes e To pause or cancel a copy job press the red Stop button on t
141. ntil you are ready to use it 7 Load the paper in the tray Note Do not load paper above the maximum fill line Overfilling the tray can cause the printer to jam Xerox WorkCentre 3655 Multifunction Printer 55 User Guide Paper and Media 8 Adjust the width guides until they touch the edges of the paper 9 Adjust the paper stop until it touches the edges of the paper 11 If the control panel prompts you verify the paper size type and color in the Paper Settings screen For instructions on setting tray prompts see Configuring Tray Behavior on page 60 56 Xerox WorkCentre 3655 Multifunction Printer User Guide Paper and Media Configuring Trays 1 4 for the Paper Length You can adjust the lengths of trays 1 4 to accommodate A4 Letter and larger paper sizes For the longer length settings the trays protrude from the front of the printer To change the 550 Sheet Feeders in trays 1 4 to match the paper length 1 Remove all paper from the tray 2 To remove the tray from the printer pull out the tray until it stops lift the front of the tray slightly then pull it out 3 Toextend the tray with one hand hold the back of the tray With the other hand at the front of the tray press the release latch and pull the ends outward until they latch Xerox WorkCentre 3655 Multifunction Printer 57 User Guide Paper and Media 5 To compress the tray for shorter paper with one hand hold th
142. ntrol panel press the Services Home button To add a fax address book entry touch Fax Touch the Enter Fax Number field then to enter the number use the touch screen keyboard To add the recipient to the address book touch Create New Contact The Create New Contact icon appears as a blue book with a green plus sign Touch Create New Contact To enter contact information do one or more of the following Enterthe name to display in the address book To add name and company information for the new entry to the right of the contact field touch the i button For the First Name Last Name or Company fields enter a name then touch OK Toenter an email address for the contact to the right of the green fax icon touch the field To enter the address use the touch screen keyboard Toenter an Internet fax number for the contact to the right of the blue Internet Fax icon touch the field To enter the number use the alphanumeric keyboard Notes e The first entry into one of the fields becomes the display name for the contact information e The fax number that you previously entered appears to the right of the green fax icon To mark a contact as a favorite to the right of the global address book email fax or Internet fax fields touch the corresponding star To save the contact to the Device Address Book touch OK Editing or Deleting Favorites in the Device Address Book 1 2 3 10 11 At th
143. o Web SERVICES an DEUM BS sssrinin pm GEt D QE RUN arena Ne hn RN eR o DU E bM UE d 112 e Scanning Images into an Application on a USB Connected Computer s 113 JAdjusting Scanning SekblltS esse acti cp ae kx IPIS DE oO acsbt R GEM RIS ONIS ERU 115 See also Installation and Setup Overview on page 32 Xerox WorkCentre 3655 Multifunction Printer 103 User Guide Scanning Basic Scanning The Scanning feature provides several methods for scanning and storing an original document The scanning procedure using your printer differs from that of desktop scanners The printer is connected typically to a network rather than a single computer so you select a destination for the scanned image at the printer The printer supports the following scanning functions e Scan documents and store images on the printer hard drive e Scan original documents to a document repository on a network server e Scanoriginal documents to an email address e Scan original documents to your home directory e Scan original documents to a USB Flash drive Notes e The printer must be connected to a network to retrieve a scan file remotely e Print copy and fax jobs can print while you are scanning original documents or downloading files from the printer hard drive e For details see the Help in CentreWare Internet Services To scan an image 1 Onthe control panel press the yellow Clear All button to clear previous set
144. o select fax numbers from your Device Address Book Favorites You can use this option to access and select the individual or group contacts that are designated as favorites in your Device Address Book 3 Touchthe Job Assembly tab then touch Build Job On 4 Touch Options e Selector clear the Display Summary window between segments check box Select or clear the Turn Build Job Off after Job is Submitted check box 5 Program and scan the first segment e Load the originals for the first segment Select the required settings such as layout adjustments image quality and options Press the green Start button on the control panel 6 Program and scan additional segments e Load the originals for the next segment When the Build Job screen appears touch Program Next Segment Using the appropriate tabs select the required settings Press the green Start button to scan the originals for that segment 7 Repeatthe previous step for each remaining segment Note At any time you can touch Delete Last Segment or Delete All Segments to modify the job 8 When all of the segments have been programmed and scanned touch Submit the Job The Job Progress screen appears and the individual segments are faxed as a single job 9 Onthe Job Progress screen touch Job Details to view a summary of the job Note If necessary touch Delete gt Delete Job to cancel the job 132 Xerox WorkCentre 3655 Multifunction Printer User Guide Faxing
145. ob is complex Wait No action needed The print quality mode in the driver is set to Change the print quality mode in the print driver to Standard Enhanced 162 Xerox WorkCentre 3655 Multifunction Printer User Guide Troubleshooting Printer Fails to Print Probable Causes Solutions The printer has an error e To clear the error follow the onscreen prompts e Turn off the printer then turn it on again If the error persists contact your Xerox representative The printer is out of paper Load paper into the tray A toner cartridge is empty Replace the empty toner cartridge The front door is open e Ensure that the toner cartridge and Smart Kit drum cartridge are installed and fully seated e Ensure that the door is closed completely e Turn off the printer then turn it on again If the error persists contact your Xerox representative The power cord is not correctly plugged into Turn off the printer confirm that the power cord is plugged in the outlet correctly to the printer and the outlet then turn on the printer For details see Turning the Printer On and Off on page 36 If the error persists contact your Xerox representative The printer is busy A previous print job could be the problem On your computer you can use the printer properties to delete all print jobs in the print queue Load the paper in the tray At the control panel touch Job Status If the print job does not appear check the
146. office W C3655drivers Operating System Requirements e Windows Vista Windows 7 Windows 8 Windows Server 2003 Windows Server 2008 Windows Server 2008 R2 and Windows Server 2012 e Macintosh OS X version 10 7 and later UNIX and Linux Your printer supports connection to various UNIX platforms through the network interface For details see www xerox com office W C3655drivers Installing the Print Drivers for a Windows Network Printer 1 Insertthe Software and Documentation disc into the appropriate drive on your computer If the installer does not start automatically navigate to the drive and double click the Setup exe installer file Click Network Installation At the bottom of the Driver Installation window click Language Select your language then click OK Click Next To accept the agreement click I accept the terms then click Next In the Discovered Printers list select your printer then click Next MO Uo PWN Note When installing drivers for a network printer if you do not see your printer in the list click the IP Address or DNS Name button In the IP Address or DNS Name field type the IP address of your printer then click Search to locate your printer If you do not know the IP address of the printer see Finding the IP Address of Your Printer 40 Xerox WorkCentre 3655 Multifunction Printer User Guide 10 11 12 13 14 Installation and Setup To start the installation click Next W
147. ol Panel Help When a fault occurs that stops the printing operation such as a paper jam a message appears on the screen A graphical illustration appears to indicate the location of the fault with a brief explanation of the action to take to clear the fault The illustration changes to indicate multiple locations and actions to take Viewing Warning Messages on the Control Panel When a warning condition occurs a message appears on the control panel to inform you of the problem Warning messages inform you about printer conditions such as low supplies or open doors that require your attention If more than one warning condition occurs only one is displayed on the control panel Viewing Current Faults on the Control Panel When a fault condition occurs a message appears on the control panel to inform you of the problem Fault messages warn you about printer conditions that prevent the printer from printing or degrade printing performance If more than one fault occurs only one is displayed on the control panel Xerox WorkCentre 3655 Multifunction Printer 187 User Guide Troubleshooting Viewing Job Status on the Control Panel To view current or saved jobs on the control panel 1 Atthe control panel press the Job Status button To view a list of active jobs touch Active Jobs To view a list of completed jobs touch Completed Jobs To view a list of secure prints touch Secure Print Jobs ewes To view a list of secure faxe
148. old the remaining copies at the printer After you review the sample copy you can select the job name from the printer control panel to print the additional copies Sending a Sample Set Print Job awe wo oL On the Printing Options tab from the Job Type list select Sample Set Verify that the paper is the correct size type and weight If not change the paper settings Select an option for 2 sided printing Select a print quality mode Select another tab or click OK To send the job to the printer in the Print window select the number of copies to print then click OK or Print A sample copy prints immediately The sample copy is not counted as part of the print job After reviewing the copy use the printer control panel to print or delete the remaining copies Note You can use Sample Set as a part of the Earth Smart settings In Earth Smart settings set Sample Set as your default Job Type To print the job select it from the job list on the printer control panel Press OK Xerox WorkCentre 3655 Multifunction Printer 85 User Guide Printing Releasing the Remaining Prints After Printing a Sample Set 1 Atthe control panel touch Job Status 2 Touchthe corresponding print job in the list Note The control panel displays Held Sample Set next to the job name 3 Touch Release The remainder of the job prints and the job is deleted from the printer hard drive Delay Print You can delay a print job for up
149. oltage and Frequency secsssssssssssssssnsssssssecsssssssseecssnsesssnessssecssnssssssecsssueessanesssseessanesesaseessns 198 Pow r COMSUIMP TION Me 198 ENERGY STAR Qualified Product aci snibAd oc DR GA t Cro nua bodie tiat rb n v RU 198 Performance SpecifiCAtions cccssscssssscssssessssssssssssssueesssncssssseessussssssessssueessssecssseesssnscssasesssueesssuscsssseessuscessaeeessneees 199 Pine Speed anona A a DM LIII ene rn 199 B Regulatory Information 201 Basic Reg lations tite tte ER bec Rp e Re este A i E E EAEE NEAS 202 United States FCC Regulations eecsessssssssssssessssssssnssssssessssssssssesssnsesssnssessseessnsssssseessnseessancsssaeecsanesseaseesses 202 Melee 202 EVIFOP OCI UMION E E m 203 European Union Lot 4 Imaging Equipment Agreement Environmental Information 203 rns ee M 205 Turkey ROHS Regulation tired eerte trt c Lo mt e a eb ERE ERER 206 Regulatory Information for 2 4 GHz Wireless Network Adapter ees 206 8 Xerox WorkCentre 3655 Multifunction Printer User Guide Contents COPY REGULATIONS m 207 United Skates steterat tem storia men ders tees cass ere EEO EE 207 CCUG C 208 Other COUPES C
150. on the control panel press the Power Saver button Xerox WorkCentre 3655 Multifunction Printer 25 User Guide Features Information Pages Your printer has a printable set of information pages stored on its internal hard drive Information pages include configuration and font information demonstration pages and more 1 Atthe printer control panel press the Machine Status button 2 Onthe Machine Information tab touch Information Pages then touch the desired information page 3 Touch Print Note Information pages can also be printed from CentreWare Internet Services Printing the Configuration Report 1 Atthe printer control panel press the Machine Status button 2 Onthe Machine Information tab touch Information Pages gt Configuration Report gt Print 3 Touch Close after the report prints 26 Xerox WorkCentre 3655 Multifunction Printer User Guide Features Administrative Features CentreWare Internet Services CentreWare Internet Services is the administration and configuration software installed on the embedded Web server in the printer It allows you to configure and administer the printer from a Web browser CentreWare Internet Services requires e ATCP IP connection between the printer and the network in Windows Macintosh UNIX or Linux environments e TCP IP and HTTP enabled in the printer e Anetwork connected computer with a Web browser that supports JavaScript For details see the Help
151. oomen iere R 128 eM s gs RR TR 128 SOMA ME S 128 e Sendinga Faxtoa Remote MalilDOX nreterrrt rettet Partes etoorone latest ceansacvopnesessateneapetonteedeccoussensnioeiens 129 s Sor FOr n Local SION ee ee ONDE MM ME PENNE DENN 129 PuntungLoecalMallbox DOU Mets is ecco te tarot erp ED REESE TREE RARR 129 Deleting Local Mailbox DOGUPIWenls sissisotaa lesa te eade Eiaa era ii 130 a Sog for Locator Remote Polig eno pco ptr HR ER HU B HUE RU DENM NU T M DENIED RRDHUE 130 e JPruntindgorbBeletirg Stored FOxXeS seetenrt rtt tette anvsortzeeaussnnsecatcessbsnsaneaesbontaseseaaonseetyereesaneavaiesebseizetns 131 Polling Remote FOX e e 134 ES 0001000 01 2 M 132 Adjusting Brightness and Sharpness You can lighten or darken the image and adjust the sharpness To adjust the image 1 Pressthe Services Home button then touch Fax 2 Touch the Image Quality tab then touch Image Options 3 Onthe Image Options screen adjust the sliders as needed Lighten Darken lightens or darkens the image Sharpness sharpens or softens the image 4 Touch OK Xerox WorkCentre 3655 Multifunction Printer 125 User Guide Faxing Automatically Suppressing Background Variation When scanning originals printed on thin paper text or images printed on one side of the paper can be seen on the other side Use the Auto Suppression setting to reduce the sensitivity of the printer
152. ors open for any length of time especially in well lit places Light exposure can damage the drum cartridge Do not open covers and doors during printing Do not tilt the printer while it is in use Do not touch the electrical contacts or gears Doing so could damage the printer and cause the print quality to deteriorate Ensure any parts removed during cleaning are replaced before you plug in the printer Xerox WorkCentre 3655 Multifunction Printer User Guide Maintenance Cleaning the Exterior Clean the exterior of the printer once a month e Wipe the paper tray output tray control panel and other parts with a damp soft cloth e After cleaning wipe with a dry soft cloth e For stubborn stains apply a small amount of mild detergent to the cloth and gently wipe the stain off A CAUTION Do not spray detergent directly on the printer Liquid detergent could enter the printer through a gap and cause problems Never use cleaning agents other than water or mild detergent Cleaning the Scanner Clean the scanner about once a month when anything is spilled on it or when debris or dust collect on any of the surfaces Keep the feed rollers clean to ensure the best possible copies and scans Cleaning the Scanner 1 Slightly dampen a soft lint free cloth with water 2 Remove any paper from the duplex automatic document feeder Xerox WorkCentre 3655 Multifunction Printer 149 User Guide Maintenance 4 Wipe t
153. ostnsnccaae e Sharing a Folder Using Macintosh OS X Version 10 7 and Later ees e Adding a Folder as an Address Book Entry Using CentreWare Internet Services e Scanning tea Folder ona Network Computer eius ete Ec aste Ca testes Before using the printer as a scanner on a network you must 1 Create a shared folder on your computer hard drive 2 Create an address using CentreWare Internet Services or the Address Book Editor pointing the scanner to the computer Note For more information see Connecting the Printer on page 34 Sharing a Folder on a Windows Computer Open Windows Explorer Right click the folder you want to share then select Properties Click the Sharing tab then click Advanced Sharing Select Share this folder Click Permissions Select the Everyone group and verify that all permissions are enabled Click OK Note Remember the Share name for later use Click OK again 9 Click Close Soo ur do Wo o oo 108 Xerox WorkCentre 3655 Multifunction Printer User Guide Scanning Sharing a Folder Using Macintosh OS X Version 10 7 and Later Qo TM your GS aN gt ak 4 From the Apple menu select System Preferences From the Internet amp Wireless menu select Sharing From the Service menu select File Sharing Under Shared Folders click the plus icon Browse to the folder that you want to share on the network then click Add To modify access r
154. ote If the tray is extended for legal size paper the tray protrudes when it is inserted into the printer 7 Insertthe bypass tray back into the printer Push the tray in all the way Xerox WorkCentre 3655 Multifunction Printer 171 User Guide Troubleshooting 8 If the control panel prompts you on the screen verify the paper size and type e Touch Size then for a standard paper size touch an option Touch Type then for the paper type touch an option Touch Color then select the paper color 9 Touch Confirm Clearing Paper Jams from the Tray 2 4 Area To resolve the error displayed on the control panel you must clear all paper from the paper path Note The procedure for clearing jams is identical for trays 2 4 1 Pullout tray 2 until it stops 172 Xerox WorkCentre 3655 Multifunction Printer User Guide Troubleshooting 4 Atthe back of the printer open the tray 2 door then remove any paper jammed at the back of the printer 5 Note If the tray is extended for legal size paper the tray protrudes when it is inserted into the printer 6 If the control panel prompts you on the screen verify the paper size and type e Touch Size then for a standard paper size touch an option Touch Type then for the paper type touch an option Touch Color then select the paper color 7 Touch Confirm Xerox WorkCentre 3655 Multifunction Printer 173 User Guide Troubleshooting Clearing P
155. otographed Passports Foreign Passports may be photographed Immigration papers Draft Registration Cards 9o m c9 uw Selective Service Induction papers that bear any of the following Registrant s information Earnings or Income Court Record Physical or mental condition Dependency Status Previous military service Exception United States military discharge certificates may be photographed 9 Badges Identification Cards Passes or Insignia carried by military personnel or by members of the various Federal Departments such as FBI Treasure and so on unless photograph is ordered by the head of such department or bureau Reproducing the following is also prohibited in certain states e Automobile Licenses e Drivers Licenses e Automobile Certificates of Title The preceding list is not all inclusive and no liability is assumed for its completeness or accuracy In case of doubt consult your attorney For more information about these provisions contact the Copyright Office Library of Congress Washington D C 20559 Ask for Circular R21 Canada Parliament by stature has forbidden the reproduction of the following subjects under certain circumstances Penalties of fine or imprisonment may be imposed on those guilty of making such reproductions e Current bank notes or current paper money e Obligations or securities of a government or bank e Exchequer bill paper or revenue paper
156. ouch a button Toset the copy size in increments of 1 touch the or buttons or use the keypad to set the percentage The default setting is 100 76 100 Xerox WorkCentre 3655 Multifunction Printer User Guide Copying Printing Multiple Pages per Side To print multiple pages per side 1 pibe p Na At the printer control panel press the Services Home button Touch Copy Touch the Output Format tab Touch Page Layout Touch one of the following Off This option copies one original image onto one side of a page Pages Per Side This option places a defined number of pages on one or both sides of the paper Repeat Image This option places a defined number of the same image on one or both sides of the paper Touch OK Adjusting the Edge Erase Cum oper rot At the printer control panel press the Services Home button Touch Copy Touch the Layout Adjustment tab Touch Edge Erase Select the desired edge then to adjust touch the or button Touch OK Xerox WorkCentre 3655 Multifunction Printer 101 User Guide Scanning This chapter includes s duse ScannilldeonEcesunsetera E 104 Scanning tod USB FlasmDEHVO acce a n Eee nur S Siu tre pa R deus as 107 e Scanning to a Shared Folder on a Network Computer eee eese eeeennce teens eetnncetostn 108 Sconnindg ko dn Emall AdSEess ictibus en Ente Ene La Dcos tu ae insu puta d 111 Scanning t
157. package Note You must have root or superuser privileges to perform the UNIX print driver installation on your computer 1 Atthe printer do the following e Verify that both the TCP IP protocol and the proper connector are enabled On the printer control panel do one of the following for the IP address e Allow the printer to set up a DHCP address e Enter the IP address manually Print the Configuration Report and keep it for reference For details see Configuration Report on page 26 2 Atyour computer do the following e Goto www xerox com office WC3655driversand select your printer model From the Operating System menu select UNIX then click Go Select the Xerox Services for UNIX Systems package for the correct operating system This package is the core package and must be installed before the printer support package To begin downloading click the Start button Xerox WorkCentre 3655 Multifunction Printer 43 User Guide Installation and Setup Repeat steps a and b then click the printer package for use with the Xerox Services for UNIX Systems package that you selected earlier The second part of the driver package is ready for download To begin downloading click the Start button In the notes below the driver package that you selected click the link for the Installation Guide then follow the installation instructions Notes e Toload Linux print drivers perform the preceding procedures but select Linux a
158. pe and confirm that your printer and print driver settings are correct Verify that the paper is dry and that supported paper is used If not change the paper Change the Paper Type settings in the print driver In the Printing Preferences of the print driver on the Paper Output tab change the Paper Type setting If printer is located in a high altitude environment adjust the altitude setting of the printer For details see Adjusting the Altitude on page 156 Toner smears or print comes off Change the Paper Type settings in the print driver For example change The output has stains on the back Plain to Lightweight Cardstock side In the Printing Preferences of the print driver on the Paper Output tab change the Paper Type setting Verify that the paper is the correct size type and weight If not change the paper settings ABC Verify that the printer is plugged into an outlet that is providing the correct voltage and power Review the electrical specification of the D Ef printer with an electrician if necessary For details see Electrical Specifications on page 198 Xerox WorkCentre 3655 Multifunction Printer 181 User Guide Troubleshooting Symptom Solutions Random spots on the output or the Ensure that the toner cartridge is installed correctly image is blurry If you used a non genuine brand toner cartridge install a genuine Xerox toner cartridge Use the Rough
159. pillage e Repack the printer and its options using the original packing material and boxes or a Xerox Repackaging Kit For a repacking kit and instructions go to www xerox com office W C3655support A CAUTION Failure to repackage the printer properly for shipment can result in damage not covered by the Xerox Warranty Service Agreement or Total Satisfaction Guarantee The Xerox Warranty Service Agreement or Total Satisfaction Guarantee do not cover damage to the printer caused by improper moving After moving the printer 1 Reinstall any parts you removed 2 Reconnect the printer to the cables and power cord 3 Plug in and turn on the printer 158 Xerox WorkCentre 3655 Multifunction Printer User Guide Troubleshooting This chapter includes General TROUDIESINGO INN asso dee cei Dust eon Euptrx E SER RU OF M E RE to AN RRRA Paper Jams Gebtingiblelpassaceitieiteme ertt eH t RE RN ERIS t UR Rt IUD Reuse ORU tee ie igi Xerox amp WorkCentre 3655 Multifunction Printer User Guide 159 Troubleshooting General Troubleshooting This section includes e Printer Includes Power Switch and Power Button ccsssssssssssnsscsnsscnscssssssoseesnessnccsesssssssceeccenscssseesnteeeneeseneeses 160 SARS EIU PLING Sae PiN E eainiie aces aca UE DUE EM M UE EE 160 LEE n dde uidere 161 e Printer Resets or Turns Off Frequently wu csscsssssssssssssssesssnsssssscecsssecssssesssscecssnecssnsesssaseessnscsssseessusc
160. ported Custom Paper Sizes e eesettesenttennn ttes ntttnnt test ttt ntstttsttbsetttoss ttes 51 LOUCING PAPE NE EER 52 Loading Paper in the Bypass Tray csssssssssssssssssnsecssnsscsssecssssesssnsesssneesssnesssssecssucsssncessaeessusecssaceessneessaseesssees 52 Loading Small Paper Sizes in the Bypass Tray sscsssssssssscssssecssssssssseecssnscsssscessuscsssnsesssscesssscsssaseessneesssees 54 Configuring Trays 1 4 for the Paper Length uu sssssssscsssssseccsnsscccsnsesccssnsecessssssessenessessnnscecsnnssecesasesseets 57 Loading Paper in Trays e P carte cecsnemealieesspenertociraeenadencinneenasedinioasnceeenmeetee 58 Configuring Tray BeltQviof coca cns iq ect ER Mce CRM ERE EEEE 60 Printing on Special Paper eet teinte etie ereptus be eeepc ebd 62 joo Me Aa 62 Fol M MIR TERTIUM ata pes leds 65 5 Printing 67 Printing OVE 68 Selecting Printing ODIO d acusa rts gelernt e arbos vea ien reiten 69 dundbuiasoee T M 69 Windows Printing Options 0 ecseesccssscccsessesnseccenscersseccensceccnsecesueccennscersesscsnscessnseesssecsensecesseessnusceesnseesseeecenseets 70 Macintosh Printing ODptiOrns teet teet thee osos bee Pe AERE ER EIE Rec Roe dE 71 Linux Printing ODLOTIS cicero rentrer enttoennte eterno bon terett gente rte erben ente bte
161. products and services with reduced environmental impacts Environmental Choice is a voluntary multi attribute and lifecycle based environmental certification This certification indicates that a product has undergone rigorous scientific testing exhaustive auditing or both to prove its compliance with stringent third party environmental performance standards Germany Germany Blue Angel RAL the German Institute for Quality Assurance and Labeling has awarded this device DAVE Gy Cy the Blue Angel Environmental Label This label distinguishes it as a device that satisfies SIZ f Blue Angel criteria for environmental acceptability in terms of device design DA manufacture and operation For more information go to www blauer engel de Blendschutz Das Ger t ist nicht f r die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen Um st rende Reflexionen am Bildschirmarbeitsplatz zu vermeiden darf dieses Produkt nicht im unmittelbaren Gesichtsfeld platziert werden Larmemission Maschinenlarminformations Verordnung 3 GPSGV Der h chste Schalldruckpegel betragt 70 dB A oder weniger gem EN ISO 7779 Importeur Xerox GmbH HellersbergstraBe 2 4 41460 Neuss Deutschland Xerox WorkCentre 3655 Multifunction Printer 205 User Guide Regulatory Information Turkey RoHS Regulation In compliance with Article 7 d we hereby certify it is in compliance with the EEE regulation EEE y net
162. r e Adjust the paper guides so that they fit against the originals e Only Insert paper in the duplex automatic document feeder when ink on the paper is dry e Do not load originals above the MAX fill line Xerox WorkCentre 3655 Multifunction Printer 121 User Guide Faxing Basic Faxing You can send a fax in one of four ways Fax or embedded fax scans the document and sends it directly to a fax machine Server Fax scans the document and sends it to a fax server which transmits the document to a fax machine Internet Fax scans the document and emails it to a recipient LAN Fax sends the current print job as a fax For details see the print driver software To send a fax 1 122 Load your original documents Use the document glass for single pages or paper that cannot be fed using the document feeder Place the first page of the document face down in the top left corner of the document glass Use the document feeder for multiple or single pages Remove any staples and paper clips from the pages and place them face up in the document feeder Press the Services Home button then touch the appropriate fax Address the fax using one or more of the available options The Enter Number and Press Add field allows you to enter a fax number manually Use the alphanumeric keypad to enter the number then touch Add Dialing Characters allows you to insert characters such as a Dial Pause in a fax number Us
163. r size color or type e Job Setting displays the attributes of the paper for the remainder of the job Xerox WorkCentre 3655 Multifunction Printer 79 User Guide Printing Printing Exception Pages Exception pages have different settings from the rest of the pages in the job You can specify differences such as page size page type and page color You can also change the side of the paper on which to print as your job requires A print job can contain multiple exceptions For example your print job contains 30 pages You want five pages to print on only one side of a special paper and the remainder of the pages printed 2 sided on regular paper You can use exception pages to print the job In the Add Exceptions window you can set the characteristics of the exception pages and select the alternate paper source e Pages specifies the page or range of pages that use the exception page characteristics Separate individual pages or page ranges with commas Specify pages within a range with a hyphen For example to specify pages 1 6 9 10 and 11 type 1 6 9 11 e Paper displays the default size color and type of paper selected in Use Job Settings Click the Down arrow to the right of the Paper field to select a different paper size color or type e 2 Sided Printing allows you to select 2 sided printing options Click the Down arrow to select an option 1 Sided Print prints the exception pages on one side only 2 Si
164. re application For most software applications press CTRL P for Windows or CMD P for Macintosh 4 Select your printer 5 Access the print driver settings by selecting Properties or Preferences for Windows or Xerox Features for Macintosh The title of the button can vary depending on your application 6 Modify the print driver settings as necessary then click OK 7 Click Print to send the job to the printer See also Loading Paper on page 52 Selecting Printing Options on page 69 Printing on Both Sides of the Paper on page 76 Printing on Special Paper on page 62 68 Xerox WorkCentre 3655 Multifunction Printer User Guide Printing Selecting Printing Options This section includes TEE cf ONC BAG AL Sy cg EE EET 69 e WIMONS PININ ODBODISus dene eR tbid ta ta URS vin Sc RES EORR AE bc Ra ol etnia Re Creo PARCHI CHRIS 70 e Macmtosm Printing OU CIN Sst tcc hte Sattar cet ud tolius ud te recie tU IH RERO d ete 71 e Jp PIE hi NOUNS Casares ierra rase etie iesu se EE tuli AEA 72 Printing options also called print driver software options are specified as Printing Preferences in Windows and Xerox Features in Macintosh Printing options include settings for 2 sided printing page layout and print quality Printing options that are set from Printers and Faxes Printing Preferences become the default setting Printing options that are set from within the software application are temporary The application and the co
165. rererertterer pert teeteretereetrceyers seererrreeret A E eter renee rrrerretreer 82 Creating and Saving Custom SI265 snose e Ee su Lo PEPR A ESS 82 Selecting Job Completion Notification for WInmfOWS uioui citet terminis biet essctta bites sob rU 83 Printing on Both Sides of the Paper Paper Types for Automatic 2 Sided Printing The printer can print a 2 sided document automatically on supported paper Before printing a 2 sided document verify that the paper type and weight are supported For details see Supported Paper Types and Weights for Automatic 2 Sided Printing on page 51 Printing a 2 Sided Document Options for Automatic 2 Sided Printing are specified in the print driver The print driver uses the settings for portrait or landscape orientation from the application for printing the document 76 Xerox WorkCentre 3655 Multifunction Printer User Guide Printing 2 Sided Page Layout Options You can specify the page layout for 2 sided printing which determines how the printed pages turn These settings override the application page orientation settings Portrait Landscape t Portrait Portrait Landscape Landscape 2 Sided Print 2 Sided Print Flip on Short 2 Sided Print 2 Sided Print Flip on Short Edge Edge Selecting Paper Options for Printing There are two ways to select the paper for your print job You can let the printer select which paper to use based on the document size paper type and paper color you
166. rinter to variations in light background colors To select Auto Suppression 1 Pressthe Services Home button then touch Server Fax 2 Touch the Image Quality tab then touch Image Enhancement 3 Under Background Suppression touch Auto Suppression 4 Touch OK 134 Xerox WorkCentre 3655 Multifunction Printer User Guide Faxing Adjusting the Contrast Contrast is the relative difference between light and dark areas in an image To adjust the contrast 1 2 3 Press the Services Home button then touch Server Fax Touch the Image Quality tab then touch Image Enhancement On the Image Enhancement screen select an option Manual Contrast allows you to adjust the contrast manually Under Manual Contrast move the slider up or down to increase or decrease the contrast The middle position on the slider Normal does not change the contrast Auto Contrast allows the printer to set the contrast automatically Touch OK Specifying the Orientation of the Original 1 2 Touch the Layout Adjustment tab then touch Original Orientation On the Original Orientation screen touch the desired orientation Upright Images and Sideways Images refer to the direction the originals are loaded in the document feeder Portrait Originals and Landscape Originals refer to the images on the originals Note If you are using the document glass the orientation of the original is as seen before turning it over
167. rinting Probable Causes Solutions Using paper of the wrong size thickness or Use paper of the correct size thickness or type For details see type Supported Paper Sizes for Automatic 2 Sided Printing Paper is loaded in the wrong tray The paper must be loaded in the correct tray For details see Supported Paper on page 48 Tray is loaded with mixed paper Load the tray with only one type and size of paper 178 Xerox WorkCentre 3655 Multifunction Printer User Guide Troubleshooting Print Quality Problems This section includes amp Contoling Pint QUT e ER 180 e Song Pint Quality PLODIeIis ions A 181 Your printer is designed to produce consistently high quality prints If you observe print quality problems use the information in this section to troubleshoot the problem For more information go to www xerox com office WC3655support Ay CAUTION The Xerox Warranty Service Agreement or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media The Xerox Total Satisfaction Guarantee is available in the United States and Canada Coverage could vary outside these areas Please contact your local representative for details Note To ensure consistent print quality the toner cartridges and imaging units for many models of equipment are designed to cease functioning at a predetermined point Xerox WorkCentre 3655 Multifunction Printer 179 User Guide Troubleshooti
168. rkCentre 3655 Multifunction Printer 83 User Guide Printing Printing Special Job Types This section includes eS SCD Ca cc E cucocendciutunEodu rey te rest rete eer eertey tree eer reererreesf trey meet rere mere merry S 84 XEEEE 008 e t ER E E E ETE 85 LEN de EET MER UE 86 SS iar oce 86 Special job types allow you to send a print job from your computer then print it from the printer control panel Select special job types in the print driver from the Printing Options tab Secure Print Secure print allows you to associate a 4 10 digit passcode with a print job when sending it to the printer The job is held at the printer until you enter the passcode at the control panel When printing a series of secure print jobs you can assign a default passcode in the Printing Preferences of the print driver Then you can use the default passcode for all print jobs sent from that computer If you must use a different passcode you can override it in the application print driver Sending a Secure Print Job 1 Onthe Printing Options tab from the Job Type list select Secure Print 2 Typea 4 10 digit passcode for the Secure Print job 3 Inthe Confirm Passcode field type the passcode again Notes e If you do not supply a passcode the printer assigns a passcode and displays it in the Passcode Required window You can use the passcode supplied by the printer or you can type your own passcode to use in the Secure Prin
169. roducts and supports the EU action plan on energy efficiency In scope products are Household and Office equipment that meet the following criteria e Standard monochrome format products with a maximum speed less than 66 A4 images per minute e Standard color format products with a maximum speed less than 51 A4 images per minute Introduction The following information has been developed to assist users and has been issued in relation to the European Union EU Energy Related Products Directive specifically the Lot 4 study on Imaging Equipment This requires manufacturers to improve environmental performance of in scope products and supports the EU action plan on energy efficiency In scope products are Household and Office equipment that meet the following criteria e Standard monochrome format products with a maximum speed less than 66 A4 images per minute e Standard color format products with a maximum speed less than 51 A4 images per minute Xerox WorkCentre 3655 Multifunction Printer 203 User Guide Regulatory Information Environmental Benefits of Duplex Printing Most Xerox products have duplex printing also known as 2 sided printing capability This enables you to print on both sides of the paper automatically and therefore helps to reduce the use of valuable resources by reducing your paper consumption The Lot 4 Imaging Equipment agreement requires that on models greater than or equal to 40 ppm color or greater than or equal to 4
170. rox equipment please contact the appropriate service center for repair or warranty information Contact information is contained in the Machine Status menu on the printer and in the back of the Troubleshooting section of the User Guide If the equipment is causing harm to the telephone network the Telephone Company may request you to disconnect the equipment until the problem is resolved Only a Xerox Service Representative or an authorized Xerox Service provider are authorized to make repairs to the printer This applies at any time during or after the service warranty period If unauthorized repair is performed the remainder of the warranty period is null and void This equipment must not be used on party lines Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information Your office could have specially wired alarm equipment connected to the telephone line Make sure that the installation of this Xerox equipment does not disable your alarm equipment If you have questions about what could disable alarm equipment consult your Telephone Company or a qualified installer Xerox WorkCentre 3655 Multifunction Printer 211 User Guide Regulatory Information Canada This product meets the applicable Industry Canada technical specifications A representative designated by the supplier should coordinate repairs to certified
171. s or a shared folder on your computer First you must set up scanning in CentreWare Internet Services For details see CentreWare Internet Services on page 27 Note If your printer is connected using the USB cable you cannot scan to an email address or a network location such as a shared folder on your computer For details see the System Administrator Guide at www xerox com office WC3655docs Xerox WorkCentre 3655 Multifunction Printer 39 User Guide Installation and Setup Installing the Software This section includes e Operating SystermRequifelmelESnecsacnte bae to ires RES QSPOMGPA METRE GRUXE CO dn IST RUNE EGER en ata 40 e Installing the Print Drivers for a Windows Network Printer teretes 40 e Installing the Print Drivers Tor a Windows USB Printer aiit bt rtr rst erento ier terig iiri 41 e Installing Print Drivers for Macintosh OS X Version 10 7 and Later esee 42 EU S aeui edis diee ioci NN 43 e Installing Drivers and Utilities for UNIX and LinuX we eee esessssssssseecessseccsnecssssecesssecsssscessueccssscsessseessuesssnesesasees 43 EE Odi uasna Aa 44 Before you install driver software verify that the printer is plugged in turned on connected correctly and has a valid IP address If you cannot find the IP address see Finding the IP Address of Your Printer on page 28 If the Software and Documentation disc is not available download the latest drivers from www xerox com
172. s and misfeeds do not remove paper from its packaging until you are ready to use it 5 Load the paper in the tray 6 Load hole punched paper with the holes to the right 7 For 1 sided and 2 sided printing to load letterhead or pre printed paper place letterhead face down with the top edge going into the printer Se Note Do not load paper above the maximum fill line Overfilling the tray can cause the printer to jam Xerox WorkCentre 3655 Multifunction Printer 53 User Guide Paper and Media 8 Adjust the width guides until they touch the edges of the paper 9 If the control panel prompts you verify the paper size type and color in the Paper Settings screen Loading Small Paper Sizes in the Bypass Tray 1 Open the bypass tray Note To simplify loading paper in the bypass tray remove the tray from the printer 2 Toremove the bypass tray from the printer pull the tray straight out of the printer 54 Xerox WorkCentre 3655 Multifunction Printer User Guide Paper and Media 3 If the bypass tray is loaded with paper already remove any paper that is a different size or type 4 Raise the paper stop 5 6 Flex the sheets back and forth and fan them then align the edges of the stack on a level surface This procedure separates any sheets that are stuck together and reduces the possibility of jams Note To avoid jams and misfeeds do not remove paper from its packaging u
173. s received touchSecure Fax Receive Using the Integrated Troubleshooting Tools Your printer has a printable set of reports Two of them the Demo Page and the Error History report can help with troubleshooting certain problems The Demo Page prints an image to show the current ability of the printer to print The Error History report prints information on the most recent printer errors Printing Reports 1 Atthe printer control panel press the Machine Status button 2 Touch Information Pages 3 Usethe arrows to navigate then select a report 4 Touch Print Online Support Assistant The Online Support Assistant is a knowledge base that provides instructions and troubleshooting help to solve your printer problems You can find solutions for print quality problems paper jams software installation issues and more To access the Online Support Assistant go to www xerox com office W C3655support Remote Services The Remote Services troubleshooting feature sends diagnostic information from your printer to Xerox and provides you with solutions to resolve detected issues You can access interactive troubleshooting through CentreWare Internet Services To access interactive troubleshooting from CentreWare Internet Services 1 Atyour computer open a Web browser in the address field type the IP address of the printer then press Enter or Return Note If you do not know the IP address of your printer see Finding the IP Address of
174. s tab then touch Acknowledgment Report Touch Print Report Touch OK Building a Fax Job For details see Building a Fax Job on page 132 142 Xerox WorkCentre 3655 Multifunction Printer User Guide Faxing Sending a LAN Fax Local Area Network LAN Fax allows you to send faxes from the print driver on your computer to a fax machine over a telephone line The Fax window allows you to enter recipients create a cover page with notes and set options Using the options you can select confirmation sheets send speed fax resolution send time and fax dialing options Notes e When the Fax job type is selected some features such as Edge Enhancement Thin Line Enhancement and Black Enhancement are turned off e Notall printer models support this feature To send a LAN fax 1 With the desired document or graphic open in your application open the Print dialog box For most software applications click File gt Print or press CTRL P Select your printer then click Properties to open the print driver dialog box On the Printing Options tab from the Job Type list select Fax Click Recipients Do one or more of the following WI GEN UE Click the Add From Phonebook button then select a phonebook from the list Select a name from the upper list then add it to the Fax Recipients To add more names repeat the procedure Click OK A Click the Add Recipients button type the recipient name and fax number add
175. s the operating system Select Xerox Services for Linux Systems driver or the Linux CUPS Printing Package You can also use the CUPS driver included in the Linux package e Supported Linux drivers are available at www xerox com office WC3655drivers e For details about UNIX and Linux drivers see the System Administrator Guide at www xerox com office WC3655docs Other Drivers The following drivers are available for download at www xerox com office WC3655drivers e The Xerox Global Print Driver works with any printer on your network including those printers made by other manufacturers It configures itself for your individual printer upon installation e The Xerox Mobile Express Driver works with any printer available to your computer that supports standard PostScript It configures itself for the printer you select every time you print If you travel frequently to the same sites you can save your favorite printers in that location and the driver saves your settings 44 Xerox WorkCentre 3655 Multifunction Printer User Guide Installation and Setup Installing the Printer as a Web Service on Devices Web Services on Devices WSD allow a client to discover and access a remote device and its associated services across a network WSD supports device discovery control and use To install a WSD printer using the Add Device Wizard 1 2 3 4 At your computer click Start then select Devices and Printers To launch the
176. senscessuscsensseesueeessnseseanscerseeecensceeseees 82 Selecting Job Completion Notification for Windows ettet 83 Printing Special Job Types E Yor 84 SGU PHIM AE A E S A S 84 Sampl Setiana E RON a Cd RM on RAUM mee 85 DDG LY RA sca cn C E o 86 Saved Jo MT M M 86 Held Print JODS RP 89 Reledsitig Held Print JODS eis eintreten inp de pec tou dena er e cus pets 89 PARCE ON ecu 90 Printing froma USB Flashi Driv asas Rs Ep M LU PROVEN REA PCI ia i AR UR ON LM QU 90 Pint Hon SAVES ODS oam enit PUE IeERa C codon tg E RR c MC bU RM 90 Printing from a s lolo der H 91 Printing from CentreWare Internet Services csssssscccnssssccsnsescccssssecsessssscsenssesssnnseeccsnsssecssnsecestssescessssess 92 Copying 93 Basie GOP VII Gina RC TMN 94 Document GOSS c 94 Document Glass GUISES vis cer cerrereiseusceuenpnaraaoantacetpitandeaueunneaspeni anna 95 Document SS ui aie cuadiptet ottiene nt iasrmertel iUic d vain niea nr nd tipi Vase niai pH RS 95 Duplex Automatic Document Feeder Guidelines e eere tteeenentten 95 Copying a LEDC GLI PERRO c m 96 Adjusting Copying Options tte stt lace en oai o rea bein step te debo dispo 97 Basit Settings em 98 Image Quality Settings esssossscsosssessssesonscessoescensessensscesscss
177. ser Guide Faxing This chapter includes Configuring the Printer for FOX UA ss sacccns 2iocsacvicascsastaceneasistarsAcsamnciscsaeieha a R aie 120 BaS FOMO Deveprert ar rere teprencererres E E grant paem ont A 122 Sending OM Embedded FO Mm H 123 SBlecung FOX ODLIUDS qoos ee ase Sidera detta bann eC een eee 125 Sendinga SEVE FAR em 133 Sending dh Site met ro Met 137 Sending ALAN POSU cationem dicnnt TE ECL EI 143 Usingtbe Address Book en ttt Rp ope cu dot on p RU UE DUUM tease ene CL D DE A 144 The system administrator must set up this feature before you can use it For details see the System Administrator Guide at www xerox com office WC3655docs Xerox WorkCentre 3655 Multifunction Printer 119 User Guide Faxing Configuring the Printer for Faxing Before you use the fax you must configure the Fax Settings to make it compatible with your local connection and regulations The Fax Settings include optional features you can use to configure the printer for faxing Note Not all options listed are supported on all printers Some options apply only to a specific printer model configuration operating system or driver type For details see the System Administrator Guide at www xerox com office WC3655docs Document Glass e Lift the document feeder cover and place the first page face down in the upper left corner of the document glass e Align the originals to the matching paper size printed on the edge of the gl
178. set up a confirmation report printing 1 2 3 Press the Services Home button then touch Fax Touch the Fax Options tab then touch Confirmation Report Touch an option Print Confirmation This option generates a report for all fax jobs Print on Error Only This option generates a report only for fax jobs that fail to send Touch OK Xerox WorkCentre 3655 Multifunction Printer 127 User Guide Faxing Selecting the Starting Rate Select the highest starting rate unless the destination for the fax you are sending has special requirements To select the transmission speed for a fax 1 Press the Services Home button then touch Fax 2 Touch the Fax Options tab then touch Starting Rate 3 Touch an option 4 Touch OK Note Some telephone networks can require you to set the fax starting rate to Forced 4800 bps The slower data rate ensures a more reliable transmission of data Sending a Delayed Fax You can set a time in the future for the printer to send your fax job The delay can range from 15 minutes through 24 hours Note Before using this feature set the printer to the current time To specify the time to send your fax 1 Press the Services Home button then touch Fax 2 Touch the Fax Options tab then touch Delay Send 3 Touch Delay Send 4 Touch Specified Time Touch the Hour field then touch the arrows to set a number Touch the Minute field then touch the arrows to set a num
179. specify You can also select a specific tray loaded with the desired paper Printing Multiple Pages to a Single Sheet When printing a multiple page document you can print more than one page on a single sheet of paper Print 1 2 4 6 9 or 16 pages per side by selecting Pages Per Sheet on the Page Layout tab Page Layout is on the Document Options tab Xerox WorkCentre 3655 Multifunction Printer 77 User Guide Printing Printing Booklets With 2 sided printing you can print a document in the form of a small booklet Create booklets from any paper size that is supported for 2 sided printing The driver automatically reduces each page image and prints four page images per sheet of paper two page images on each side The pages are printed in the correct order so that you can fold and staple the pages to create the booklet When you print booklets using the Windows PostScript or Macintosh driver you can specify the gutter and creep e Gutter Specifies the horizontal distance in points between the page images A point is 0 35 mm 1 72 in e Creep Specifies how much the page images shift outward in tenths of a point Shifting compensates for the thickness of the folded paper which can cause the page images to shift outward slightly when folded You can select a value from zero to 1 point lt 1 lt Print Quality Print quality mod
180. ss 111 Scanning to Web Services on DeVice ecsscsssscsssssssssssssssssesssecsseecsneesssccsnsccsnccesscessecsseecsseeesseesusecsusseanecencessneesess 112 Scanning Images into an Application on a USB Connected Computer 113 Scanning an Image into an Application eese teste nnttnnntnntttnnt innt ttnn tienne 113 Scanning an Image Using Windows XP cssssssssssssssnsssssssessssecssseecssuscsssnccesseecssuscessseessuscssssscessseesssneessnees 113 Scanning an Image Using Windows Vista or Windows 7 esent eentennen tenens 114 Adjusting Scanning Settings eesssssssscsssssssscssescssecsssecsuscsssscsnsccsnccesscessessssessusessuecsasessnscessccesscesseseaseesscesseeesueesseees 115 Setting the Output ColOr tice ite rit weet eee ele ger a a R 115 Setting the Scan Resolution cecsssssssssssssseessssssssseessnsesssnsesssseesssuesssasecssuscsssncsssseeessusesssnecsssseecssssessseessaneesssnes 116 Selecting 2 Sided Scanning iti requie dpetenie R S IRE necs 116 Setting th File Format ieissa ros Eir tror E deti et dove letale 116 Making the Image Lighter or Darker seessssssssssssssssseeseeoreeseesssssssssosseeoeeoseossoessssssssessereresreessessssssesssrsrreeee 116 Adjusting the SHAPPMeSS ies scccsssctesssccccscesssssscevscdecacscusessavscecusasstasaceossactanseconlsidseasuassclbagassasspsiasatestutiesbeessbetacitssite 117 Adjusting the Goa eie 117 Automatically Suppressing Background
181. ssensesssscessoneessaes 161 e Document Prints Fiom Wrong TEGV cud temet Exp OE etate tea date Doa pue 161 Automatic 2 sided Printing PRO ROS ci unir or i a EE mp E id Eb Esp adr ERE 162 s Paper fray Fals to Close ennt rH ER tas diu mte ONU EU M GM EDI 162 SNEE 1084 ce TAKES eio SEES 162 s Punerdelils FOr P acne n doi ner dE enn ada E p N a Mr EA 163 e Pointer Makes Unusual NOISES uod ei tome Rhode tei nee ie Pt PA pa diit merde dei dens 163 e Condensation Has Formed Inside the Printe cscsscssssccsssccsssssosscsescenssesscssnsesssseesssesnssssnccessscrscssescsenscesseesaes 164 This section contains procedures to help you locate and resolve problems Resolve some problems by simply restarting the printer Printer Includes Power Switch and Power Button This printer has both a power switch and a power button The power switch on the side of the printer controls the main power to the printer The control panel power button controls power to the printer electronic components For details see Turning the Printer On and Off on page 36 Restarting the Printer To restart the printer 1 On the control panel press Power 2 Touch Power Down Note After 10 seconds the touch screen goes dark and the Power Saver button flashes until the printer has completed powering down 3 If the printer turns off to restart the printer press Power 4 If the printer does not turn off after two minutes turn off the power switch on
182. ssssscssssceessuscsssscessanesssnsesssaceessnesssaseessns 131 Polling Remote Fax ees titer a aiani rii EE 131 Buildingia FOX JOD sas ccscscsccsies cots 132 Sending a Server Faxozszssassednce ite eel Eee eC attese IN cbe peste ied 133 Selecting Server Fax Options siisii sriain iii 134 Sending an Internet Fax inte o ter tta er rar det E TDI A b dci deuda 137 Selecting Internet Fax Options essossssssssnsssssssssscsssssssseessssssnecssssssncsssnscessssssesssssenseesnsesensessnsseassesesseseeesaes 139 Sendinga LAN FAK NP c 143 Usingithe Address BOOK ete tette rre dette Re e b bue A ebbe RE oes IO 144 Adding an Individual Entry to the Device Address Book ettet 144 Editing or Deleting Favorites in the Device Address Book es 145 Maintenance 147 Cleaning the Printer tret nei eed pas RRR d Debe ve Dee ee EE Repo E 148 General Precautions astasa ase erret nna Ue E i i a E EE R EANES 148 Cleaning the Exterior MM 149 Cleaning the Scanner ect ttes tie e eG reper itecto ie pedet uetus 149 Cleaning the Interior MM 151 Ordering SUPP IES casi papa HUM UU aD EDAD oC ram ada OM aM d Una POE DNA ARS 152 CONSUMABLES once osa intent eti lebtvee esed metales eee N Aara uec rt veel vu REARS 152 Routine Maintenance ILems eret tereti reb ete e eet rete ete pedea cetesdlavecedcebiescanees s 152 When to Order Supplies ccssssssssssssssssssssssessnsssssnscsssssesssnscsssseessuscsss
183. t Feeder 2 Bypass Tray 7 Staple Cartridge Door 3 Front Door 8 Output Tray 4 Output Tray Paper Stop 9 Front Door Handle 5 Control Panel 10 Optional 550 Sheet Feeders Trays 2 4 20 Xerox WorkCentre 3655 Multifunction Printer User Guide Features Rear View 8 Z 7 6 5 4 3 2 1 1 USB Type B Port 7 Transfer Roller 2 Ethernet Connector 8 Fuser 3 USB Type A Port 9 USB Type A Port 4 USB Type A Port 10 Power Switch 5 Rear Door 11 Power Connector 6 Duplex Unit 12 Fax Line Connector X model only Xerox amp WorkCentre 3655 Multifunction Printer 21 User Guide Features Internal Parts 1 Output Tray Paper Stop 5 Duplex Automatic Document Feeder 2 Front Door 6 Document Cover 3 Smart Kit Drum Cartridge 7 Document Glass 4 Toner Cartridge 8 Staple Cartridge 22 Xerox WorkCentre 3655 Multifunction Printer User Guide Features Control Panel The control panel consists of a touch screen and buttons you press to control the functions available on the printer The control panel Displays the current operating status of the printer Provides access to print features Provides access to reference materials Provides access to Tools and Setup menus Provides access to Troubleshooting menus and videos Prompts you to load paper replace supplies and clear jams Displays errors and warnings Q D
184. t window e The passcode is associated with your user name After you set a passcode it becomes the default passcode for any print job that requires a passcode on all Xerox printers You can reset the passcode at any time from any window that contains the passcode Click OK Verify that the paper is the correct size type and weight If not change the paper settings Select an option for 2 sided printing Select a print quality mode Select another tab or click OK To send the job to the printer in the Print window select the number of copies to print then click OK or Print 9 O0 IM9y ini ES 84 Xerox WorkCentre 3655 Multifunction Printer User Guide Printing Releasing a Secure Print 1 ee At the control panel press the Job Status button Touch the Secure Print Jobs or My Secure Jobs tab Touch the folder that holds the print job Using the keypad enter the passcode that you assigned to the print job then touch OK Touch the corresponding print job in the list then touch Release Deleting a Secure Print 1 Atthe control panel press the Job Status button 2 Touchthe Secure Print Jobs or My Secure Jobs tab 3 Touch the folder that holds the print job 4 Enter the passcode number that you assigned to the print job using the keypad 5 Touch the corresponding print job in the list then touch Delete Sample Set The Sample Set job type allows you to print a sample copy of a multiple copy job and h
185. te Side 2 Ure wg Setting the File Format At the printer control panel press the Services Home button Touch Scan To then select an option Touch the Filing Options tab then touch File Format Touch an option then touch OK Iw o Making the Image Lighter or Darker At the printer control panel press the Services Home button Touch Scan To then select an option Touch the Advanced Settings tab Touch Image Options To lighten or darken the image for Lighten Darken move the slider up or down Touch OK Oy m mw oo 116 Xerox WorkCentre 3655 Multifunction Printer User Guide Scanning Adjusting the Sharpness 1 Atthe printer control panel press the Services Home button 2 Touch Scan To then select an option 3 Touch the Advanced Settings tab 4 Touch Image Options 5 For Sharpness move the slider up or down 6 Touch OK Adjusting the Contrast 1 Press the Services Home button then touch Scan To 2 Touch the Advanced Settings tab then touch Image Enhancement 3 Onthe Image Enhancement screen select an option Auto Contrast To enable the printer to set the contrast automatically select this option Manual Contrast To adjust contrast manually select this option To increase or decrease the contrast move the Manual Contrast slider up or down 4 Touch OK Automatically Suppressing Background Variation When scanning originals printed on thin paper text or images printed on one
186. ter Leave stored paper in the original packaging The paper wrapper protects the paper from moisture loss or gain Avoid the following Polyester coated paper that is specially designed for inkjet printers Paper that is folded wrinkled or excessively curled Loading more than one type size or weight of paper in a tray at the same time Overfilling the trays Allowing the output tray to overfill For a detailed list of supported paper go to www xerox com paper 166 Xerox WorkCentre 3655 Multifunction Printer User Guide Troubleshooting Clearing Paper Jams This section includes e Clearing Paper Jams from the Duplex Automatic Document Feeder ss 167 amp Clearing Paper Jams from the Bypass TIO sud asansor 168 Clearing Paper Jumes fromthe TIO T DAUGOL o uento on RE Ei Or RUM RR HCM aAa Stat 170 e Clearing Paper Jams from the Thay 2 4 AI ucc aene tr aa a pter rs tatae 172 SClediing Paper us fromthe Fuser Aree acd a blo Reip Rdau Gt u Ga edendi da Te D E 174 Clearing Paper Jams from the Duplex Automatic Document Feeder 1 Remove the remaining paper from the duplex automatic document feeder 2 Openthe duplex automatic document feeder top cover illustrated 4 Close the document cover 5 Reload the document in the duplex automatic document feeder then adjust the guides against the edges of the paper Xerox WorkCentre 3655 Multifunction Printer 167 User Gu
187. ter then turn it on again Print the Error History from the Information Pages of the Printer Setting Utility If the error persists contact your Xerox representative The printer is connected to an uninterruptible Turn off the printer then connect the power cord to a suitable power supply outlet The printer is connected to a power strip Plug the printer directly into the outlet or into a power strip that is shared with other high power devices not shared with other high power devices Document Prints From Wrong Tray Probable Causes Solutions Application and print driver have conflicting Check the tray selected in the print driver tray selections Go to the page setup or printer settings of the application from which you are printing Set the paper source to match the tray selected in the print driver or set the paper source to Automatically Select Note To have the print driver select the tray set the tray used as the paper source to Auto Selection Enabled Xerox WorkCentre 3655 Multifunction Printer 161 User Guide Troubleshooting Automatic 2 Sided Printing Problems Probable Causes Solutions Unsupported or incorrect paper Ensure that you are using a supported paper size and weight for 2 sided printing Envelopes and labels cannot be used for 2 sided printing For details see Supported Standard Types and Weights for Automatic 2 Sided Printing and Supported Standard Paper Sizes for Automatic 2 Sided Pr
188. ter the four digit mailbox passcode Touch Delete All Documents To confirm touch Delete All All documents in the mailbox are deleted Storing a Fax for Local or Remote Polling Turn on Secure or Non Secure Local Polling to make fax documents stored on one printer available for remote polling by other printers When Secure Local Polling is on you create a list of fax numbers that are allowed to access the stored faxes on the printer To store a fax Ts 2 3 130 Press the Services Home button then touch Fax Touch the Fax Options tab then touch Local Polling For Store for Local Polling touch an option Non Secure Polling You can use this option to scan your originals and store them as documents Anyone with this fax number can access the documents Secure Polling You can use this option to scan your originals and store them as documents You specify the fax numbers that can access the documents For secure polling to add fax numbers to the access list touch one or more of the following options Fax Number You can use this option to enter a fax number To enter the number use the alphanumeric keyboard then touch to add the number Device Address Book You can use this option to select fax numbers from your Device Address Book Touch the Down arrow then select a contact list from the drop down menu Touch the desired contact then select Add to Recipients Select and add more contacts or touch Clos
189. that the paper lift plate at the back of the tray is locked down e Ifthe tray is extended for legal size paper the tray protrudes when it is inserted into the printer e Ifthe control panel prompts you verify the paper size type and color in the Paper Settings screen Configuring Tray Behavior When an individual tray is set to Display Tray Prompt mode the control panel prompts you to verify or set the paper size and type The Tray Priority feature determines the order in which the printer selects the tray for a print job when you have not specified one Tray Priority also determines how the printer selects another tray when a paper tray runs out in the middle of a job Priority 1 indicates that the tray is set to the highest priority Tray Mode allows you to have the control panel or the print driver specify the bypass tray mode To set the Display Tray Prompt mode Qv Uu wu ort 60 If needed log in as administrator At the printer control panel press the Machine Status button then touch the Tools tab Touch Device Settings Paper Management gt Tray Settings Touch the desired tray Touch Change Settings For Tray Type select an option Dedicated The paper loaded in the tray is the type specified under Paper Type and Color A Adjustable The printer prompts you to confirm the type of paper loaded in the tray To have the print driver select the tray enable Auto Selection for the source tray on the printer Chang
190. the Printer Connecting the Printer RII Selecting a Connection MELNOd eaa saeva a eodera ava REQUE M UU ER E d ER AUR Physically Connecting the Printer to the Network e eese eeen teen ttennnoeten Connecting to a Computer Using USB ou sesssssssccseeeecnsscccnseecsnseecsnseecssseesusscssnseessueesssuseeenseessuseesenseerseess Connecting to a Telepl nbLIYG sdosocaon cnc opi ril eua tib zer cage olea Nn AU Turning the Printer On and Off Xerox WorkCentre 3655 Multifunction Printer User Guide 11 12 12 13 13 13 14 14 14 14 15 16 17 18 19 20 20 21 22 23 25 25 25 26 26 27 27 28 29 31 32 33 34 34 35 36 36 36 Contents Configuring Network Settings siisii ere nicole be AED DA EU 38 About TCP IP and IP Addresses dE 38 Enabling the Printer Tor Scanning sissscsiseninisnnnnnnnnnnanan ia 39 Installing the SOFEWEIBG dep daaud ud teda vun ravra ve iaaii bp 40 Operating System Requirements sscssssscccsscecsesecsnssecseesesssecsssnseessseecsnseessseeesusscssnssessuseesensesenseessusecsenssesssees 40 Installing the Print Drivers for a Windows Network Printer ettet 40 Installing the Print Drivers for a Windows USB Printer esten ttes 41 Installing Print Drivers for Macintosh OS X Version 10 7 and Later s 42 Installing Scan Drivers for Macintosh cccsssccsss
191. the Services Home button Touch Copy Touch the Image Quality tab Touch Image Options To lighten or darken the image for Lighten Darken move the slider up or down Touch OK gy zu qb INS m Setting 2 Sided Copying 1 Atthe printer control panel press the Services Home button 2 Touch Copy 3 Touch the Copy tab 4 For 2 Sided Copying select an option 98 Xerox WorkCentre 3655 Multifunction Printer User Guide Copying Image Quality Settings This section includes e Specifying the Original Document DVpe susucescsmreni ive til deti pec emitti ENSS 99 v iMdiusimdgopeSmeibITess sesser ect erai hie E D tib tO ac S ad I ERU e e o o IR S EE 99 Auto background SuUppIess DIN spazi hu eto notus Lio ERoR BC ISSRURA NC ARI AQUNIEC TESEERU SUPE GRAMM SS DUROS RUE ERE Ee 99 Specifying the Original Document Type To specify the type of the original document At the printer control panel press the Services Home button Touch Copy Touch the Image Quality tab Touch Original Type Touch an option Touch OK 2 oun we sec Adjusting the Sharpness At the printer control panel press the Services Home button Touch Copy Touch the Image Quality tab Touch Image Options For Sharpness move the slider up or down Touch OK QvcUT EV UU INE us Auto Background Suppression When copying originals printed on thin paper text or images printed on one side of the paper can be seen on the other side Use
192. the side of the printer To restart the printer turn on the power switch Note If restarting the printer does not resolve the problem see the table in this chapter that best describes the problem 160 Xerox WorkCentre 3655 Multifunction Printer User Guide Troubleshooting Printer Fails to Power On Probable Causes Solutions One of the power switches is not turned on Turn on both power switches For details see Turning the Printer On and Off on page 36 The power cord is not correctly plugged into Turn off the printer power switch and plug the power cord securely the outlet into the outlet For details see Turning the Printer On and Off on page 36 Something is wrong with the outlet e Plug another electrical appliance into the outlet and see if it connected to the printer operates properly e Tryadifferent outlet The printer is connected to an outlet with a Use a power source with the specifications listed in the Electrical voltage or frequency that does not match the Specifications on page 198 printer specifications A CAUTION Plug the three wire cord with grounding prong directly into a grounded AC outlet Printer Resets or Turns Off Frequently Probable Causes Solutions The power cord is not plugged into the outlet Turn off the printer confirm that the power cord is plugged in correctly correctly to the printer and the outlet then turn on the printer A system error occurred Turn off the prin
193. tings 2 Load your original documents Use the document glass for single pages or paper that cannot be fed using the document feeder Place the first page of the document face down in the top left corner of the document glass Use the document feeder for multiple or single pages Remove any staples and paper clips from the pages and place them face up in the document feeder Press the Services Home button then touch Workflow Scanning Touch the Down arrow then select the template group from the menu Select a template from the list To change scan settings touch the appropriate buttons 24 Qu MY ES pg Press the green Start button Note To pause the job press the Stop button On the touch screen touch Resume Scanning to continue the job or Cancel Scanning to cancel the job completely If you do not make a selection within 60 seconds the job automatically resumes 104 Xerox WorkCentre 3655 Multifunction Printer User Guide Document Glass Document Glass Guidelines Scanning Lift the document feeder cover and place the first page face down in the upper left corner of the document glass Align the originals to the matching paper size printed on the edge of the glass The document glass accommodates original sizes up to 216 x 356 mm 8 5 x 14 in The document glass accommodates original sizes up to 216 x 356 mm 8 5 x 14 in To copy or scan the following types of originals use t
194. to variations in light background colors To select Auto Suppression 1 Press the Services Home button then touch Fax 2 Touch the Image Quality tab then touch Image Enhancement 3 Under Background Suppression touch Auto Suppression 4 Touch OK Adjusting the Contrast Contrast is the relative difference between light and dark areas in an image To adjust the contrast 1 Pressthe Services Home button then touch Fax 2 Touch the Image Quality tab then touch Image Enhancement 3 Onthe Image Enhancement screen select an option Manual Contrast allows you to adjust the contrast manually Under Manual Contrast move the slider up or down to increase or decrease the contrast The middle position on the slider Normal does not change the contrast Auto Contrast allows the printer to set the contrast automatically 4 Touch OK Specifying the Size of the Original To ensure that you are scanning the correct area of the documents specify the original size To specify the original size 1 Pressthe Services Home button then touch Fax 2 Touchthe Layout Adjustment tab then touch Original Size 3 Onthe Original Size screen select an option Auto Detect This options allows the printer to determine the size of the original Note The Auto Detect option is enabled only when the original is loaded in the duplex automatic document feeder Preset Scan Areas specifies the area to scan when it matches a standard
195. to 24 hours from the original job submission time Enter the time at which you would like the job to print If the time you enter is earlier than the time that you submit the print job it prints on the following day The Delayed Print default time is midnight Sending a Delay Print Job 1 Onthe Printing Options tab from the Job Type list select Delay Print 2 Inthe Delay Print window select the Tab key to move from the hour section to the minutes section To select the time to send the print job click the arrow buttons Fora 12 hour time format type the hour 1 12 minutes 00 59 then select A M or P M To toggle between A M and P M click A M or P M then use the Up arrow or Down arrow buttons Fora 24 hour time format type the hour 1 23 and the minutes 00 59 Note The regional settings on your computer determine the time format 3 Click OK Select other desired printing options and click OK 5 Click OK or Print Note To print the job after you send it but before the scheduled time release the job at the printer control panel Saved Job Saved Job or Store File in Folder stores a public or private job in the printer and prints the job as requested at the printer control panel This option is useful for documents that you print frequently You can assign a passcode to a private job to prevent unauthorized printing To print saved jobs see Printing from Saved Jobs 86 Xerox WorkCentre 36
196. ttings and clear existing scans press this button twice Power Button This button powers up or powers down the printer n i 24 Xerox WorkCentre 3655 Multifunction Printer User Guide Features Power Saver Mode You can set the time the printer spends idle in ready mode before the printer transitions to a lower power level Setting the Power Saver Timer 1 Atthe printer control panel press the Machine Status button then touch the Tools tab 2 Touch General 3 If needed log in as administrator For details see the System Administrator Guide at www xerox com office WC3655docs 4 Touch Energy Saver 5 Touch an option Intelligent Ready causes the printer to wake and sleep based on previous usage patterns Job Activated sets the printer to wake when it receives a job Scheduled causes the printer to wake and sleep according to a schedule you specify 6 If you selected Job Activated to change the default low power and sleep timeout periods touch Energy Saver Timers 7 If you selected Scheduled touch an option Energy Saver Timers This option changes the default low power and sleep timeout periods Scheduled Settings This option selects the times that you want the printer to wake or sleep for each day of the week 8 Touch Save Exiting Power Saver Mode The printer exits Power Saver mode automatically when it receives data from a connected device To exit Power Saver mode manually
197. ument cover For side 2 turn the document over and position it about 6 mm 25 in from the upper left corner of the document glass Touch Scan Side 2 To exit press the Services Home button Remove the ID card from the scanner Xerox WorkCentre 3655 Multifunction Printer User Guide Copying Adjusting Copying Options This section includes s PoC SOLDE cuoc ciocunEE E SUO E S 98 iC Uy esito LEO e 99 JOUBDUELAGIUSITIBIES uci dS RU UIROS ING USE al mesa Dd utet odo GEN GR AN FTU TTE TUE 100 You can adjust numerous options for your copy jobs specify characteristics of the original documents and customize the output For details see Basic Copying on page 98 You can also modify the default settings for many options For details see Selecting Default Copy Settings Xerox amp WorkCentre 3655 Multifunction Printer 97 User Guide Copying Basic Settings This section includes Sdedmga Paper mem c 98 Making the Image Lighter on Darker sissccssssecssacssvsnssccssasscssissaissesatsnssidsndes sn ichdssatnes a aa a aaa 98 s Setting 2 ued Capitaine ie ceceeecsemnaere nanan UDURSEIACRC ERE EN CUP GRDST REMO EUER EE 98 Selecting a Paper Tray 1 Atthe printer control panel press the Services Home button 2 Touch Copy 3 Touch the Copy tab 4 For Paper Supply touch the desired tray Making the Image Lighter or Darker At the printer control panel press
198. us You can check the status and percentage of life remaining for your printer supplies at any time using CentreWare Internet Services or the control panel To view printer supply status using CentreWare Internet Services 1 At your computer open a Web browser in the address field type the IP address of the printer then press Enter or Return Note For details see the System Administrator Guide at www xerox com office WC3655docs 2 Selectthe Status tab 3 Under Status click Supplies To view printer supply status using the control panel At the control panel press Machine Status then touch the Supplies tab Xerox WorkCentre 3655 Multifunction Printer 153 User Guide Maintenance Toner Cartridges This section includes e General Precautions we cesesssessscscsscsessssescsscsesscsessssescssesssessessssesessssessssessssesessssecsescsesesuesesucsesucsesccacaceasaeecsaeeceses 154 Repldcingia Toner Cantidgb suono dri nC A 155 General Precautions A WARNINGS e When replacing a toner cartridge be careful not to spill the toner If any toner spills avoid contact with clothes skin eyes and mouth Do not inhale the toner dust e Keep toner cartridges out of the reach of children If a child accidentally swallows toner have the child spit out the toner and rinse out their mouth with water Consult a physician immediately e Use a damp cloth to wipe off spilled toner Never use a vacuum cleaner to remove spi
199. used in combination with a chemical symbol This establishes compliance with the requirements set out by the Directive Hg Battery Removal Batteries should only be replaced by a MANUFACTURER approved service facility Xerox WorkCentre 3655 Multifunction Printer 219 User Guide Recycling and Disposal Other Countries Please contact your local waste management authority to request disposal guidance 220 Xerox WorkCentre 3655 Multifunction Printer User Guide
200. user that sent the job or the system administrator can delete a secure print job From the Print From menu you can view lists of saved jobs jobs stored on a USB Flash drive or jobs stored in printer folders You can select and print jobs from any of the lists To print the job see Printing Special Job Types on page 84 To view saved jobs 1 Atthe printer control panel press the Services button 2 Touch Print From then touch Saved Jobs 3 Toview the saved jobs touch a folder 4 Tosee details about a job touch the job Managing Secure and Held Print Jobs When you send a secure print job the job is held until you release it by typing a passcode at the control panel To view a list of secure print jobs 1 Atthe printer control panel press the Job Status button 2 Touch Secure Print Jobs or My Secure Jobs For details see Secure Print on page 84 3 Note Only the user that sent the job or the system administrator can delete a secure print job If the system administrator has configured the Hold All Jobs feature any job sent to the printer is held until you release it For details see Releasing Held Print Jobs on page 89 Unidentified jobs are jobs that are not associated with a user name Unidentified jobs originate from a computer that does not require a user to log in Examples are a job sent from a DOS or UNIX window using LPR Port 9100 or from the Jobs tab in CentreWare Internet Services To view a list of the un
201. with Part 15 of the FCC rules use shielded interface cables Canada This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 003 du Canada 202 Xerox WorkCentre 3655 Multifunction Printer User Guide Regulatory Information European Union The CE mark applied to this product symbolizes a declaration of conformity by Xerox with C the following applicable Directives of the European Union as of the dates indicated e December 12 2006 Low Voltage Directive 2006 95 EC e December 15 2004 Electromagnetic Compatibility Directive 2004 108 EC e March 9 1999 Radio amp Telecommunications Terminal Equipment Directive 1999 5 EC This printer if used properly in accordance with the instructions is not dangerous for the consumer or for the environment To ensure compliance with European Union regulations use shielded interface cables A signed copy of the Declaration of Conformity for this printer can be obtained from Xerox European Union Lot 4 Imaging Equipment Agreement Environmental Information Environmental Information Providing Environmental Solutions and Reducing Cost The following information has been developed to assist users and has been issued in relation to the European Union EU Energy Related Products Directive specifically the Lot 4 study on Imaging Equipment This requires manufacturers to improve environmental performance of in scope p
202. xerox Xerox WorkCentre 3655 Multifunction Printer Imprimante multifonction User Guide Guide d utilisation Italiano Guida per l utente Svenska Anv ndarhandbok Cestina U ivatelsk p ru ka Deutsch Benutzerhandbuch Dansk Betjeningsvejledning Polski Przewodnik u ytkownika Espa ol Gu a del usuario Suomi K ytt opas Magyar Felhaszn l i tmutat Portugu s Guia do usu rio Norsk Brukerhandbok T rkce Kullanici Kilavuzu Nederlands Gebruikershandleiding Pycckn PyKOBOACTBO NOb30BATENA EAAnvika Eyyep o yprjotn 2014 Xerox Corporation All rights reserved Unpublished rights reserved under the copyright laws of the United States Contents of this publication may not be reproduced in any form without permission of Xerox Corporation Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted including without limitation material generated from the software programs which are displayed on the screen such as styles templates icons screen displays looks and so on Xerox and Xerox and Design Phaser PhaserSMART PhaserMatch PhaserCal PhaserMeter CentreWare PagePack eClick PrintingScout Walk Up WorkCentre FreeFlow SMARTsend Scan to PC Desktop MeterAssistant SuppliesAssistant Xerox Secure Access Unified ID System Xerox Extensible Interface Platform ColorQube
203. y Printers screen select the printer 3 Inthetop corner click Edit Printer then select options for the print job 4 ClickSave As then store the job ticket in your home directory Note Personally identifiable information such as a Secure Print passcode is not saved in the job ticket You can specify the information on the command line To print using the job ticket type the command lp d Target Queue 0JT path to ticket file name The following commands are examples of how to print using a job ticket e l p d Target Queue oJT Absolute Path To Job Ticket Path To Print File e lp dMyQueue oJT tmp DuplexedLetterhead home user PrintReadyFile e p dMyQueue oJT tmp Secure oSecurePasscode 1234 home user PrintReadyFile 72 Xerox WorkCentre 3655 Multifunction Printer User Guide Printing Managing Jobs This section includes Managing Jobs abtine Control PaiBla cca tio o petto a much 73 Managing secure aia HeldiDnit JOD5 s iusosccausc cies oce a E CR UE E 74 e Managing Jobs in CentreWare Internet Services sscssscscsscsncscsnsssssesssssssssesssessnscessscensscenesesssesscssnseenseessseesaees 75 Managing Jobs at the Control Panel From the control panel Job Status you can view lists of active jobs secure jobs or completed jobs You can pause delete print or view job progress or job details for a selected job For details see Printing Special Job Types on page 84 To pause printing
204. y a specified percentage Printing Watermarks A watermark is special purpose text that can be printed across one or more pages For example you can add a word like Copy Draft or Confidential as a watermark instead of stamping it on a document before distribution Notes Not all options listed are supported on all printers Some options apply only to a specific printer model configuration operating system or driver type Watermarks are not supported for some print drivers when booklet is selected or when more than one page is printed on a sheet of paper Using the watermark options you can do the following e Create a watermark or edit an existing watermark using the Watermark Editor A Text Watermark uses the characters typed in the Text field as the watermark You can create atext watermark to print on a document Select options such as font size font type font color and angle A Picture Watermark uses an image as the watermark The picture file can be in bmp gif or jpg format You can create a picture watermark to print on a document and select options including size and position on the page A Time Stamp Watermark uses a time stamp as the watermark You can create a time stamp watermark to print on a document Time stamp elements include the day date time and time zone e Place a watermark on the first page or on every page in a document e Printa watermark in the foreground or background or blend it w

Xerox WorkCentre 3655 User's Manual

Contents

Download Pdf Manuals

Related Search

Related Contents