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Wyse devise manager release 4.9 User's Manual

1. Description A core component of IIS that uses HTTP to exchange information with Web clients on a TCP IP network Total disk space required 5 8 MB Details Space available on disk 3893 7 MB o Gea 5 Select the World Wide Web Service check box and then click Details 43 44 Appendix C Figure 47 World Wide Web Service World Wide Web Service xj To add or remove a component click the check box amp shaded box means that only part of the component will be installed To see what s included in a component click Details Subcomponents of World Wide Web Service S Active Server Pages 0 0 MB fa ivi ls Internet Data Connector 0 0 MB ivi I Remote Administration HTML 5 7 MB vi Ca Remote Desktop Web Connection 0 4 MB s Server Side Includes 0 0 MB ivi s WebDAV Publishing 0 0 MB vi World Wide Web Service 1 8 MB zl Description Allow ASP files Active Server Pages is always installed Total disk space required 6 8 MB Details 3918 3 MB Cea taa Space available on disk 6 Select the WebDAV Publishing and World Wide Web Service check boxes and then click OK Figure 48 WebDAV Publishing World Wide Web Service E X To add or remove a component click the check box amp shaded box means that only part of the component will be installed To see what s included in a component click Details Subcomponents of World Wide Web Service vi Intemet Data Connector v
2. Communication Port Requirements To perform their full range of management functions WDM software components require certain ports to remain open on your servers routers and switches For example WDM relies on the HTTP HTTPS communications port designated by your Web service such as Microsoft Internet Information Service for push operations push refers to operations initiated by WDM and sent pushed to devices Push operations include Issuing quick device commands such as Refresh Device Information Reboot Change Device or Network Information Get Device Configuration and so on Distributing packages at a specific time either immediately or at a specific date and time Typically port 80 is designated as the HTTP port and port 443 is designated as the HTTPS port However if port 80 or the designated HTTP port or port 443 or the designated HTTPS port is closed WDM will be unable to push updates or quick commands to devices Table 4 lists the ports WDM uses and describes the respective communication protocols and their function ensure that these ports are open for proper communication between servers Table 4 Communication Ports WDM Component Protocol Port Function GUI HTTP 80 Communicate with the Web Service 280 and Standard Service FTP 21 Register new packages into the Master Software Repository OLE DB 1433 default Communicate with the WDM Can be configured Database
3. 19 multiple servers you must install or upgrade the WDM components in the following order 1 WDM Database Database There can be only one instance of this WDM Database in your WDM environment 2 Software Repository Repository You can have one Master Repository and multiple remote repositories in your WDM environment 3 Web Services HServer It is recommended to have as many instances of this Web Services as you have repository instances in your WDM environment 4 Standard Services There can be only one instance of this Standard Services in your WDM environment 5 Administrator Console MMC Snap in You can have multiple instances of this Administrator Console in your WDM environment Tip Be aware that Web Services HServer Standard Services and Administrator Console MMC Snap in components require MDAC 2 8 WDM installs MDAC 2 8 if it is not already present on the server Depending on your installation selections the installation wizard will automatically guide you through the specific process you need When installing or upgrading each component grouping you want on a server use the following tips although upgrades do not show installation wizard screens you can still use the information contained in these sections WDM Database Installation Tips You Need to Know Software Repository Installation Tips You Need to Know Administrator Console Installation Tips You Need to Know
4. Tip If you are installing or upgrading WDM components on multiple machines requires repeating the installation wizard for each component grouping you want be sure to select the correct components for the server on which you are installing or upgrading components For example you can use the InstallShield Wizard to install the WDM Database on one server and then use the nstallShield Wizard to install the other components on a second server Your WDM Enterprise Sales Key allows the WDM components to be separately installed on different servers L Caution Installations on Windows Server 2008 Only During the installation if you are prompted to download and install the WebDAV Extension for IIS 7 0 simply follow the instructions see also Installing WebDAV Extension for IIS 7 0 20 Chapter 4 WDM Database Installation Tips You Need to Know Depending on how you are installing use the following guidelines when prompted for Database configurations during an installation or upgrade f you are installing a new WDM Database on a server be sure to select the The Wyse Device Manager database has not been installed option Figure 6 Initial WDM Database installation If you are using an existing SQL Server during your initial WDM Database installation configurations be sure to note the Server name the TCP IP Port and the Database Password for the default user named rapport as you will use this information wh
5. and powerful user interface is built to operate as a standard snap in to the Microsoft Management Console MMC From one simple to use console WDM allows you to manage all of your network devices easily and quickly 2 Chapter 1 About this Guide This guide provides the step by step instructions you need to install and configure a WDM environment It also includes the requirements you must address before you begin the installation procedures This guide is intended for experienced network administrators and Information Technology professionals who have installed and configured Windows operating systems and applications Finding the Information You Need in this Guide You can use either the Search window or Find toolbar to locate a word series of words or partial word in an active PDF document For detailed information on using these features refer to the Help in your PDF reader Wyse Technical Support To access Wyse technical resources visit http www wyse com support If you still have questions you can submit your questions using the Wyse Self Service Center at http support wyse com selfservice html or call Customer Support at 1 800 800 WYSE toll free in U S and Canada Hours of operation are from 6 00 A M to 5 00 P M Pacific Time Monday through Friday To access international support visit http www wyse com global Related Documentation and Services Wyse Device Manager features can found in the Wyse Devi
6. during installation VNC 5800 Remote shadows devices 5900 Web Service HTTP 80 Communicate with the Web Agent 280 GUI and Standard Service HTTPS 443 Secure Communication with the 8443 Web Agent GUI and Standard Service OLE DB 1433 default Communicate with the WDM Can be configured Database during installation Web Agent HTTP 80 Communicate with the Web Service 280 FTP 21 Read and write files to the Master and Remote Software Repositories 8 Chapter 2 Table4 Communication Ports Continued WDM Component Protocol Port Function Standard OLE DB 1433 default Communicate with the WDM Service Can be configured Database during installation HTTP 8008 Communicate with the GUI and Web Service Standard DHCP 67 Process UDP requests from Service and 68 PXE enabled devices to the PXE 4011 Standard Service TFTP 69 Download bootable image to enable management processing HTTP 80 Communicate with the Web Service regarding actions and status of current task FTP 21 Download and upload files to the Master and Remote Software Repositories Standard UDP 44956 Discover devices using subnet Service and 44957 directed broadcasts that have older legacy WDM Agents 5 0 0 x and earlier support for installed older WDM Agents TCP 44955 Discover devices using IP Range Walking Upgrade devices that have an older WDM Agent 5 0 0 x and earlier installed ThreadX TCP 9880 Uses these ports t
7. to apply to software repositories use the following guidelines note that you can select any or all of the options if you select all three options Windows Authentication is applied Anonymous Access This mode does not require a username or password to access the repository Windows Authentication This is the most secure form of authentication in IIS When you log in Windows NT validates your login and only your username is transmitted over the network Your password is not transmitted Installing or Upgrading WDM Enterprise Edition 23 Basic Authentication This authentication mode requires you to log in with a valid Windows NT username and password to access the system The password is transmitted over the network in clear text Figure 11 Repository Authentication If you have an existing repository server account instead of the default user account named rapport for example you are upgrading an existing WDM repository server or want to use an existing Active Directory select the Use an existing Repository Server Account option and then enter the P Address or server name and the UserName and Password of that account Figure 12 Existing repository server account 24 Chapter 4 Administrator Console Installation Tips You Need to Know If you are installing multiple instances of the Administrator Console MMC Snap in in your WDM environment and want to use other administrators for additional Administrator Co
8. 1 On the desktop of the server on which you installed the Administrator Console MMC Snap in double click the WDM icon to open the WDM Administrator Console 2 In the tree pane expand Configuration Manager and select Licensing to show the Non activated WDM Sales Key in the details pane Figure 13 WDM Administrator Console Licensing Ta WyseDeviceManager Console RootiWyseDeviceManager Configuration Manager icenaing Th Fie aton vew Favontes Window Hep x 89 BR RAB m 0 Neme Descrption 2 5 nsvvso ee ai GCED NVD7ELS Thisis Non activated Wyse Thin Clent 750 device Weelgyoun key TH Ll EJ 3 Right click the Non activated WDM Sales Key and select Activate to open the Licensing Wizard Appendix A Figure 14 Licensing Wizard Licensing Wizard Ix Click on the link belowto remeve the Activation Code Your licensing information will be seni over a secure Internet connection to ratieve the code Copy and Paste the Activation Code generated from the licensing web site https rapportlicensing coi Key Infomation Sale Key SX09END 72KPS5 HVS I7 RVGB cated Key VZRNGI Non sciw RSYAYSHFJO00AIQGBD NYDTQLS Activation Code 3 Hes Lencel 4 Note your Sales Key and Non activated Key numbers as you will use them in the online WDM licensing form Y Tip If the server on which you installed the Administrator Console MMC Snap in has internet access you can copy
9. Administrative Tools Internet Information Services IIS Manager to open the Internet Information Services IIS Manager window Figure 34 Internet Information Services IIS Manager E Internet Information Services IIS Manager n xj Go 8 gt WIN MHRV7GHVH2V gt Sites gt je Re Fie View Help Qq sites ro e bel 123 Ig E Add web site G5 Start Page 7 Set Web Site Defaults 3 WIN MHRV7GHVH2V WIN M E P 2 Application Pools WERE D Stat dirrste awe Sie 1 Star Set FTP Site Defaults Add Web Site Hep I tem Online Help Add FTP Site L Switch to Content View n T p E Features view Content View Ready Gs 2 Inthe tree pane right click on Sites and then select Add FTP Site to begin creating an FTP site Figure 35 Site Information Add FTP Site E Site Information ETP site name WDM Content Directory Physical path CAinetpub ftproot EJ Net Cancel 3 Enter the FTP site name select the Physical path for the FTP root directory and then click Next Appendix C Figure 36 Binding and SSL Settings Add FTP Site A4 xl wi Binding and SSL Settings m Binding IP Address Port All Unassigned Bo Enable Virtual Host Names Virtual Host example ftp contoso com I Start FTP site automatically ens Emm MC 4 Keep the default value
10. Host A 10 150 117 12 10 150 117 29 5 New Window from Here it View Delete y Refresh Export List Properties Help 1 S bir xpdevwdmExP 4 Host A Host A Host A Host A Host A Host A Host A Host A Host A Host A Host A Host A Host A 10 150 117 13 10 150 117 17 10 150 117 101 10 150 117 12 10 150 109 13 10 150 103 105 10 150 115 80 10 150 103 15 10 150 103 25 10 150 103 16 10 150 109 11 10 150 103 6 10 150 120 20 Create a new resource record 2 Select the domain where the server is configured right click it and then select Other New Records to open the Resource Record Type dialog box Chapter 2 Figure2 Service Location SRV mor Dns ninwowsaancir2a rowardtockupzones ropsScom ENTRE file Action View Window Help lel xy e mmxmnB mssm rap45 com 169 record s 3 ONS Bj BLRWDMSQADCIP29 EC Forward Lookup Zones _insdes rap45 com E Gl rap4S com a _msdes iC _sites tp aE _udp C DomainDnszones C ForestDnsZones E CH Reverse Lookup Zones gl 10 150 109 x Subnet gd 10 150 114 x Subnet Description Gl 10 150 115 x Subnet Service SRV record Allows administrators to use several servers fl 10 150 116 Subnet Fee sie comedy fe seedy re Pune ME gee service provider hosts as primary servers For a service and other gH 10 150 127 Subnet hosts as backups DNS clients that use a SRV type query ask for a EH Event vie
11. Services expand FTP Publishing Service select the FTP Server and FTP Management Console check boxes and then click Next to open the Confirm Installation Selections window 5 After confirming click Install 6 After installation is complete the Results window displays a successful installation click Close 34 Appendix C Use the following guidelines to configure FTP on Windows Server 2008 1 On the taskbar click Start Administrative Tools Internet Information Services IIS Manager to open the Internet Information Services IIS Manager window 2 In the tree pane expand Server name where Server name is the name of the server and then select FTP Sites Figure 28 FTP Sites E Internet Information Services IIS Manager G EJ wivsstisze7vem gt FTP Sites Bile View Heb e ilz Ig Gy FTP Sites Mt y Gy Start Page E 3 win WIN 84 e SAHISZB7YBM WIN 8A Ens Management is provided by the Internet Information Services IIS Application Pools Clickhere to launch FTP Sites B E Sites EQ Default Web Site 4 Ready 3 In the FTP sites details pane click the Click here to launch link to open the IIS 6 0 Manager window 4 In the tree pane expand Server name where Server name is the name of the server and then expand FTP Sites Note If FTP Site is stopped click on the start icon to start it Figure 29 Default FTP Site amp Internet Information
12. Services you applications aad scripts that use the two IIS APIs Admin Base Object Confirmation ABO and Active Directory Service panos Interface ADSI You can use exating TIS 6 seripts to manage the IIS 7 Web Rests server EE ue omm _cones_ 8 Under Web Server expand Performance and then be sure that each option is cleared Static Content Compression and Dynamic Content Compression should be cleared 9 Under Web Server expand Management Tools and then select the IIS Management Console and IIS Management Scripts and Tools check boxes 10 Under Web Server expand IIS 6 Management Compatibility and then be sure all its options are selected 11 Click Next to open the Confirm Installation Selections window 12 After confirming click Install 13 After installation is complete the Results window displays a successful installation click Close After installing IIS on the server install WebDAV Extension for IIS 7 0 see Installing WebDAV Extension for IIS 7 0 Installing WebDAV Extension for IIS 7 0 1 Download the 32 bit Installation Package of the WebDAV Extension for IIS 7 0 from http blogs iis net robert mcmurray archive 2008 03 12 webdav extension for windows server 2008 rtm is released aspx 2 After downloading double click webdav x86 rtw msi to open and use the Microsoft WebDAV Extension for IIS 7 0 Setup wizard Figure 55 Setup wizard ig Microsoft WebDAV Extension For IIS 7 0 Setup E jcl xl Mic
13. Sites and then select Add FTP Site to begin creating an FTP site Figure 40 Add FTP Site Add FTP Site es wt Site Information ETP site name WDM Content Directory Physical path C inetpub ftproot fea Lowe Cancel 3 Enter the FTP site name select the Physical path for the FTP root directory and then click Next Figure 41 Binding and SSL Settings Add FTP Site 2 x ws Binding and SSL Settings Binding IP Address Port All Unassigned v 21 Enable Virtual Host Names Virtual Host example ftp contoso com Start FTP site automatically 4 Keep the default value for P Address as All unassigned and port as 21 5 Select the Start FTP site automatically check box change the SSL option to No SSL and then click Next Reference and Troubleshooting FTP IIS and Firewall Information Figure 42 Authentication and Authorization Information Add FTP Site 21x wt Authentication and Authorization Information Authentication IV Anonymous M Basic m Authorization Allow to All users b P d W write Select the Anonymous and Basic Authentication check boxes 6 7 Select All users in the Allow access to list 8 Select the Read and Write check boxes 9 Click Finish Use the following guidelines to verify FTP on Windows 7 1 Open a command prompt click Start Run enter cmd and then click OK 2 Type
14. WES 7 require HAgent v6 0 0 24 or later Devices running Wyse ThinOS require v7 0 213 or later firmware version Devices running XPe require HAgent v5 1 2 4 Ensure that no other applications requiring IIS are running on the machine to which WDM will be installed Ensure that all required communications ports are available and open for proper communication between servers routers and switches see Communication Port Requirements Chapter 2 WDM requires Microsoft Data Access Components MDAC version 2 8 WDM installs MDAC 2 8 if it is not already present on the server Ensure you have access to your operating system CD ROM and your Microsoft Windows system files for use during your installation NOTE During WDM installation WDM checks the system to determine if all required software is present If required software is not present WDM indicates which software is missing Some required third party software is included with the WDM software while other software is available from your operating system CD ROM or from the network location for your Microsoft Windows system files usually the i386 folder WDM Workgroup Edition Only You do not need to obtain special licenses to install WDM you will use the WDM Workgroup Sales Key that appears by default in the InstallShield Wizard Ensure your FTP service is running see also How the WDM Installer Installs and Configures FTP Note that you can ignore all HTTP HTTPS informat
15. and paste the Sales Key and Non activated Key numbers from the Key Information area of the Licensing Wizard into the online WDM licensing form 5 Ona server which has internet access use your browser to open the online WDM licensing form at https www rapportlicensing com clientframe rapport aspx Figure 15 Licensing form GO E hettossy verve tapperticensing ci v 5 x I D We BE PBoctwate Rapport fy D o oh gt Eb Pa Gods CompayWHame SS m First Name Last Name Address City __ CS State Selectasiale v or Province SSS Country Selectacounty ZipPostalCode Phone Number Company Email E Email Address Verity emait Sale Key Unactivated Key Security Certificate Get Activation Code zl 6 Enter the information to complete the form be sure to use the correct Sales Key and Non activated Key numbers and enter uppercase B for Security Certificate 7 After completing the form click Get Activation Code to display the Activation Code an e mail containing the Activation Code is also sent to the Email Address you provided 8 In the Licensing Wizard on the server to which you installed the Administrator Console MMC Snap in enter or copy and paste the Activation Code into the Activation Code box and then click Next to open the details pane displaying your Sales Key as Activated Uninstalling WDM When using a Microsoft Windows remove program feature
16. for P Address as All unassigned and port as 21 5 Select the Start FTP site automatically check box change the SSL option to No SSL and then click Next Figure 37 Authentication and Authorization Information Add FTP Site 21x wi Authentication and Authorization Information Authentication IV Anonymous Iv Basic Authorization Allow to All users E M Read Iv write mm o cma Select the Anonymous and Basic Authentication check boxes 6 7 Select All users in the Allow access to list 8 Select the Read and Write check boxes 9 Click Finish Use the following guidelines to verify FTP on Windows Server 2008 R2 1 Open a command prompt click Start Run enter cmd and then click OK 2 Type ftp localhost 3 Enter an administrator user name and password 4 Ensure that login is successful Reference and Troubleshooting FTP IIS and Firewall Information 39 Installing and Configuring FTP on Windows 7 Before setting up your own FTP server in Windows you must be sure that Internet Information Services IIS has already been installed on the server 1 2 On the taskbar click Start Control Panel to open Control Panel Click Programs Programs and Features and then on the left pane click Turn Windows Features on or off to open the Windows Features window Scroll to Internet Information Services Figure 38 Internet Information Services H Al Wind
17. ftp localhost 3 Enter an administrator user name and password 4 Ensure that login is successful 41 42 Appendix C How the WDM Installer Installs and Configures IIS Depending on your operating system use one of the following sections to understand how IIS is installed and configured for use with WDM information is presented as if you would complete the procedures manually Installing and Configuring IIS 6 0 on Windows Server 2003 Installing IIS 7 0 on Windows Server 2008 Installing IIS 7 5 on Windows Server 2008 R2 Installing IIS 7 5 on Windows 7 Installing and Configuring IIS 6 0 on Windows Server 2003 1 Open the Add or Remove Programs dialog box click Start gt Control Panel gt Add or Remove Programs 2 Click the Add Remove Windows Components icon to open the Windows Components Wizard Figure 43 Windows Components Wizard Windows Components Wizard x Windows Components m You can add or remove components of Windows ie To add or remove a component click the checkbox A shaded box means that only part of the component will be installed To see what s included in a component click Details Components L BB E mail Services 1 1 MB Fax Services 79MR zl Description Includes ASP NET Internet Information Services IIS and the pplication Server Console Total disk space required 6 8 MB Detail Space available on disk 3916 6 MB pese 3 In the Components l
18. installed the WDM Database on a separate server and you are currently installing other WDM components on a server the nstallShield Wizard will prompt you for a WDM Database confirmation Be sure to select the correct server name enter the correct TCP IP Port and enter the correct database password for the default user named rapport These are the fields you entered during your WDM Database installation If you do not specify the TCP IP Port for the WDM Database the default 1433 is used this is the port the database server uses for communication with WDM components Figure 9 Database confirmation If you have an existing SQL Server that was installed using Windows Authentication mode only WDM utilizes mixed mode authentication Be aware that if you are using an existing SQL Server that was installed using Windows Authentication mode only the WDM Database user will be unable to log in to the SQL database and the WDM Database installation will fail Therefore you must open your SQL Server Configuration Manager and enable TCP IP connections see the Microsoft documentation for your SQL Server Chapter 4 Software Repository Installation Tips You Need to Know Depending on how you are installing use the following guidelines when prompted for Repository configurations during an installation or upgrade Y Tip If your network has multiple subnets consider deploying a copy of the WDM Software Repository Repository on each sub
19. option remove any disks from their drives and then click Finish 3 After installing WDM Workgroup Edition it is best practice to activate your WDM Workgroup Sales Key with an Activation Code at this time as described in Activating Your Sales Key YA Tip Although you have 30 days in which to activate your WDM Workgroup Sales Key after 30 days you cannot use WDM until you do activate it it is highly recommended to do so at this time as you must perform the activation on the server to which you installed the Administrator Console MMC Snap in 14 Chapter 3 This page intentionally blank Installing or Upgrading WDM Enterprise Edition This section provides the detailed procedures you must complete to install or upgrade WDM Enterprise Edition Caution Be sure you have completed all pre installation requirements as described in Preparing for Installation before you begin installing or upgrading WDM Enterprise Edition WDM Enterprise Edition installs the following WDM components on a single server Typical installation or on multiple servers Custom installation WDM Database Database Stores and provides access to all of the information for device management including logging packages user data and Remote Software Repository information there can be only one instance of this WDM Database in your WDM environment Software Repository Repository Stores WDM packages for deployment use in a Custom
20. or upgrades Typical or Custom be sure to use the correct WDM Enterprise Sales Key or Enterprise Evaluation License Key provided to you by Wyse after purchase you should have received an email from Wyse or your reseller with full instructions on registering and generating your WDM Enterprise Sales Key if you did not receive this email contact your reseller bd Caution Do not use the WDM Workgroup Sales Key that appears by default in the Customer Information window of the InstallShield Wizard BeSure to Carefully Follow the WDM Prerequisite Utility It finds out what you have and what you need and then guides you through all the steps needed for your environment Device Manager Prerequisite Checker NES x following items to be installed on your computer Click Install to begin Ext Install OO00000000000000000000000000 75 any Device Manager Prerequisite Checker x Firewall exceptions for ports to be configured If You are Upgrading Be sure to use the correct system administrator password SA Password for the current installations of your WDM Enterprise Edition For Typical Installations and Upgrades Use Defaults It is recommended to use the InstallShield Wizard recommendations IMPORTANT Typical installations are for FTP use only If you want to use HTTP or HTTPS you must perform a custom installation see Detailed Custom Installation and Upgrade Instructions For C
21. server 1 On the taskbar click Start Administrative Tools Server Manager to open the Server Manager window Figure 26 Server Manager Server Manager 5 x File Action View Help Alm EM E gj Features j p View the health of the roles installed on your server and add or remove roles and 5 jf Diagnostics bekek E Configuration P i E 3 Storage Roles Summary H Roles Summary Help Roles 0 of 17 installed S Add Roles BB Remove Roles 4 je EX Lest Refresh 5 17 2010 10 13 58 AM Configure refresh 2 Inthe Server Manager tree pane expand Roles and then click Web Server IIS to open the Web Server IIS window 3 In the details pane of the Web Server IIS window scroll to Role Services and then click Add Role Services to open the Select Role Services window Figure 27 Select Role Services xi Select the role services to install for Web Server IIS Confirmation Role services Description n tcati x M nsole provides Eu E Diest Auhen EEE manage an FTP site UE Client Certificate Mapping Authentication TIS 7 uses Its b rmanagement conele LJ IIS Client Certificate Mapping Authentication for FTP server management You can orization use the FTP management console to S nstaled manage a local or remote FTP server 1d Domain Restrictions amp L Performance C Static Content Compression More about role services 4 Under Role
22. such as Add and Remove Programs or Programs and Features to remove WDM the database server will require login credentials to complete the uninstallation of WDM Figure 16 Database Server Login Credentials fec Nes Cancel Depending on your WDM installation do one of the following WDM Workgroup Edition You must enter sa for the Login ID and enter ThinMgmt 451 for the Password WDM Enterprise Edition Depending on your WDM installation do one of the following If you had WDM install the default Microsoft SQL Server 2008 R2 Express 32 bit as your database server enter sa for the Login ID and enter ThinMgmt 451 for the Password f you used an existing database server during your WDM installation that is any supported database server that is not installed by WDM during the WDM installation see Software Requirements and WDM Database Installation Tips You Need to Know enter sa for the Login ID and your Password for that server At the end of the uninstalling process the wizard will prompt you to restart Select the Yes I want to restart my computer now option and click Finish J Caution If you see Microsoft data execution prevention and IIS error messages after server restart you must complete these additional steps to remove the RapportFilter entry from IIS manually 28 Appendix B Figure 17 Microsoft data execution prevention message example Data Execution Prevention Microsoft Win
23. E Imaging If you have an existing WDM 4 7 2 installation containing V9OL V9OLE or V9OLEW devices and you want to continue using Non PXE imaging in WDM 4 9 be aware of the following requirements before upgrading to WDM 4 9 CAUTION If you have devices running earlier builds than those described below you must re image the devices with the latest firmware before you upgrade to WDM 4 9 If you have V90L and V90LE devices running XPE build 673 or later you must first upgrade your devices using the following package obtained from Wyse before upgrading to WDM 4 9 MerlinBootAgentUpgradeXPE VLE zip If you have V9OLEW devices running WES build 688 or later you must first upgrade your devices using the following package obtained from Wyse before upgrading to WDM v4 9 MerlinBootAgentUpgradeWES_VLE zip Chapter 2 Hardware Requirements Depending on your operating system be sure the machine s to which you will install WDM meets or exceeds the minimum system requirements shown in Table 1 for 32 bit operating systems or in Table 2 for 64 bit operating systems as these are general guidelines be sure to refer to your operating system documentation for details on hardware requirements IMPORTANT The actual free space required depends on the number and size of the packages you register as well as the number of devices you will be managing the WDM Database size The minimum free space shown assumes the WDM Database and packages req
24. Installation Guide Wyse Device Manager Release 4 9 Issue 021512 PN 883886 01 Rev M Copyright Notices 2012 Wyse Technology Inc All rights reserved This manual and the software and firmware described in it are copyrighted You may not reproduce transmit transcribe store in a retrieval system or translate into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise any part of this publication without express written permission End User License Agreement License A copy of the Wyse Technology End User License Agreement is included in the software and provided for your reference only The License at http www wyse com license as of the purchase date is the controlling licensing agreement By copying using or installing the software or the product you agree to be bound by those terms Trademarks The Wyse and PocketCloud logos and Wyse and PocketCloud are trademarks of Wyse Technology Inc Other product names mentioned herein are for identification purposes only and may be trademarks and or registered trademarks of their respective companies Specifications subject to change without notice Restricted Rights Legend You acknowledge that the Software is of U S origin You agree to comply with all applicable international and national laws that apply to the Software including the U S Export Administration Regulations as well as end
25. R 5JC WDM SURLUCHI Browse Password eeeeeeccce Allow only anonymous connections Cancel Apply Help 4 Click the Security Accounts tab and be sure that the Allow Anonymous Connections check box is selected Figure 25 Properties Home Directory tab Default FTP Site Properties 31 xl FTP Site Security Accounts Messages Home Directory Directory Security l The content for this resource should come from A directory located on this computer A directory located on another computer FTP site directory s Local path c inetpub ftproot Browse M Read Iv I Log visits M Directory listing style C UNIX M amp DOS S Cancel Apply Help 5 Click the Home Directory tab and be sure that the Read Write and Log visits check boxes are selected 6 Click Apply and then click OK 7 Close the Internet Information Services IIS Manager window 8 The FTP server is now configured to accept incoming FTP requests Copy or move the files that you want to make available to the FTP publishing folder for access The default folder is drive Inetpub ftproot where drive is the drive on which IIS is installed Reference and Troubleshooting FTP IIS and Firewall Information 33 Installing and Configuring FTP on Windows Server 2008 Before setting up your own FTP server in Windows you must be sure that Internet Information Services IIS has already been installed on the
26. Service 4115 6 0 Manager Path Status There are no items to show in this view 5 In the tree pane right click on Default FTP Site and then select Properties to open the Properties dialog box Reference and Troubleshooting FTP IIS and Firewall Information 35 Figure 30 Properties Default FTP Site Properties A4 xl FTP Site Security Accounts Messages Home Directory Directory Security Use the Following Windows user account for anonymous access User name IUSR 5JC WDM SURUCHI Browse Password eeeeeecce T Allow only anonymous connections Cancel Appl Help 6 Click the Security Accounts tab and be sure that the Allow Anonymous Connections check box is selected Figure 31 Home Directory tab Default FTP Site Properties F 2 x FTP Site Security Accounts Messages Home Directory Directory Security The content for this resource should come From A directory located on this computer C A directory located on another computer FTP site directory Local path c inetpub ftproot Browse IV Read Log visits Directory listing style C UNIX MS DOS Cancel Apply Help 7 Click the Home Directory tab and be sure that the Read Write and Log visits check boxes are selected 8 Click Apply and then click OK 9 Close the Internet Information Services IIS Manager window 10 The FTP server is now configured to accept incoming FTP req
27. Total disk space required 6 8 MB Detail Space available on disk 3916 6 MB Dese eal oe 3 In the Components list select the Application Server check box and then click Details Figure 45 Application Server Application Server E x To add or remove a component click the check box amp shaded box means that only part of the component will be installed To see what s included in a component click Details Subcomponents of Application Server L1 fa Application Server Console 3 S ASP NET 0 0 MB v B Enable network COM access LI a Enable network DTC access M Internet Information Servic O E Message Queuing 7 0 MB Description IIS Includes Web FTP SMTP and NNTP support along with support for FrontPage Server Extensions and Active Server Pages ASP Total disk space required 5 8 MB Details 3816 6 MB Space available on disk omes 4 Select the Internet Information Services IIS check box and then click Details Figure 46 Internet Information Services IIS Internet Information Services IIS xj To add or remove a component click the check box 4 shaded box means that only part of the component will be installed To see what s included in a component click Details Subcomponents of Internet Information Services IIS Q FrontPage 2002 Server Extensions fa Internet Information Services Manager d Internet Printing EYNNTP Service SMTP Service
28. ation period ends after 30 days of evaluation you cannot use WDM until you purchase and activate a WDM Enterprise Sales Key Installing or Upgrading Procedures WDM Enterprise Edition The WDM Enterprise Edition installation wizard automatically detects whether a new installation or an upgrade installation from WDM 4 8 0 or 4 8 5 is needed and guides you through the process if you plan to install or upgrade WDM components on multiple machines using a Custom installation you will repeat some of the installation procedures in this guide according to your environment design Use the following guidelines 1 Download and extract the WDM Workgroup Edition files to a folder on the machine s to which you will install WDM for upgrades these are the machine s on which you are currently running WDM Enterprise Edition version 4 8 0 or 4 8 5 components YA Tip The WDM Workgroup Edition files will automatically expand to a WDM Enterprise Edition installation upgrade when you apply your WDM Enterprise Sales Key or Enterprise Evaluation License Key when prompted 2 Double click Setup exe to open and use the nstallShield Wizard Figure5 InstallShield Wizard Enterprise Edition Welcome to Wyen Device Manage Version 4 9 0 Installation Wizard ipu To cortinwe cick Nest Installing or Upgrading WDM Enterprise Edition Use the following guidelines Y Tip Use the Correct Key For all WDM Enterprise Edition installations
29. bDAV D Internet Information Services 11S Manager ni x Vg File Action view Window Help Le 8 x e amp ym g E i pg p mu G Internet Information Services Web Service Extensions E SWLABSVR1 local computer LJ FIP Sites Web Service Extension Status 1 Web Stes 4 f All Unknown CGI Extensions Prohibited i Web Service Extensions Allow SB All Unknown ISAPI Extensions Allowed Prohibit 3 ien E Pages Mowed NET v2 0 50727 Prohibited Properties 38 BITS Server Extensions Allowed E Internet Data Connector Allowed E RPC Proxy Server Extension Allowed E Server Side Includes Allowed Tasks WebDAV Allowed Add a new Web service xl 4 Z Extended Standard 7 5 In the tree pane right click Server name where Server name is the name of the server 6 Select All Tasks gt Restart IIS from the menu Figure 51 Restart IIS Internet Information Services IIS Manager ni x Elle Action View Window Help e xi e G m FE B mw S gt i ig Internet Information Services Status c LESWLABSYRI local co En nm Service is running i Connect J FTP Sites E Service is running J Web Sites proe s i Web Service Ext Browse New All Tasks d Backup Restore Configuration Yew b Restart IIS ve Configuration to Disk New Window from Here 38 2 Refresh Export List Properties Help Shutd
30. cation if users who must be authenticated access your Web site from behind firewalls and proxy servers Digest Authentication il More about role services Previous 5 Under Role Services expand Web Server expand Common HTTP Features and then select the WebDAV Publishing check box Under Role Services expand Application Development and then select the ISAPI Extension check box Under Role Services expand Security select the Basic Authentication and Windows Authentication check boxes and then be sure that Request Filtering option is cleared 50 Appendix C Figure 57 Select Role Services continued Add Roles Wizard EU xi E a Select Role Services Before You Begin Select the role services to install for Web Server IIS Server Roles Role services Description Web Server IIS IIS 6 Management Compatibility us Tis Client Certificate Mapping Authentication 2 SS TT Ne Role Services LJ URL Authorization your applications and scripts that use pr un LJ Request Filtering the two IIS APIs Admin Base Object C 1P and Domain Restrictions ABO and Active Directory Service Progress E Performance Interface ADSI You can use existing IIS 6 scripts to manage the IIS 7 Web Results C Static Content Compression M ipi ge the IIS C Dynamic Content Compression E I Management Tools V IIS Management Console V IIS Management Scripts and Tools 7 IIS 6 WMI Compatibility IIS 6 Scri
31. ce Manager Datasheet It is available on the Wyse Web site at http www wyse com products software devicemanager index asp Administrators Guide Wyse Device Manager is intended for administrators of the WDM system It provides information and detailed system configurations to help you design and manage a WDM environment Wyse Cloud Software is available on the Wyse Web site at http www wyse com products software Wyse Online Community Wyse maintains an online community where users of our products can seek and exchange information on user forums Visit the Wyse Online Community forums at http community wyse com forum Preparing for Installation This chapter contains the pre installation requirements you must complete to prepare the environment for WDM installation and configuration After you have completed all pre installation requirements you can continue with the installation upgrade you want Installing or Upgrading WDM Workgroup Edition or Installing or Upgrading WDM Enterprise Edition Pre Installation Checklist Before you begin installing WDM be sure you have met the following requirements Obtain and configure all hardware and software as necessary see Hardware Requirements and Software Requirements CAUTION It is highly recommended that you do not install WDM on any server which is currently dedicated to other tasks such as a Domain Controller Backup Controller Mail Server Production Web S
32. dows x To help protect your computer Windows has closed this program Name Internet Information Services Publisher Microsoft Corporation Change Settings Data Execution Prevention helps protect against damage from viruses or other threats Some programs might not run correctly when it is turned on For an updated version of this program contact the publisher What else should I do Figure 18 IIS error message example Internet Information Services Internet Information Services encountered a problem and needed to close This error occurred on 4 4 2011 at 9 54 03 AM Please tell Microsoft about this problem We have created an error report that you can send to help us improve Internet Information Services We will treat this report as confidential and anonymous To see what data this error report contains click here Send Error Report F Open the IIS Web Sites Properties dialog box according to the IIS documentation for your server version Figure 19 Remove the RapportFilter entry from IIS example Web Sites Properties 321 x Directory Security l HTTP Headers Custom Errors Service ASP NET Web site Performance ISAPI Filters Home Directory Documents The following filters are active for all Web sites on this computer and executed in the order listed below These filters are visible only from this property page and cannot be viewed on the property pages of individual Web
33. en you install the other WDM components If you do not specify the TCP IP Port for the WDM Database the default 1433 is used this is the port the database server uses for communication with WDM components J Caution If you use the Change Rapport Database Password option for example to satisfy company password requirements be sure to note the password for WDM installation use and general password recovery Figure 7 Database configuration Wyre Device Manager Database Confguration f you intend to use your existing SQL Server 2005 Express Edition for the WDM Database ensure the Log on as account for the SQLExpress service is set to Local System account as follows From the Start menu on your server navigate to Administrative Tools gt Services right click SQL Server SQLEXPRESS Service select Properties click the Log On tab select the Local System account option select the Allow service to interact with desktop check box click OK and then restart the SQL Server SQLEXPRESS service Installing or Upgrading WDM Enterprise Edition 21 Figure8 SQL Server Properties SQL Server SQLEXPRESS Properties Local Computer 2 xl General Log On Recovery Dependencies This account Password Confirm password Y ou can enable or disable this service for the hardware profiles listed below Service Enabled Hardware Profile Profile 1 Enable Disable If you have already
34. er Protocol FTP Service Internet Information Services Manager World Wide Web Service 6 Select any other IIS related service or subcomponent check box that you want to install click OK and then click OK 7 Click Next 8 When you are prompted insert the Windows Server CD ROM into the CD ROM or DVD ROM drive of the machine or provide a path to the location of the files and then click OK 9 Click Finish To configure the FTP Service on Windows Server 2003 to allow only anonymous connections 1 Open the Internet Information Services IIS Manager click Start gt Administrative Tools gt Internet Information Services IIS Manager Figure 23 Internet Information Services IIS Manager to Fie Action view Window Help 11 xd e miBigmiBi n BEinternet Information Services Local E SWLABSVRI local compute S SwLABSVR1 local computer Yes IIS v6 0 FTP Sites H Web Sites E Web Service Extensior 32 Appendix C 2 In the tree pane expand Server name where Server name is the name of the server and then expand FTP Sites 3 In the tree pane right click on Default FTP Site and then select Properties to open the Properties dialog box Figure 24 Properties Security Accounts tab Default FTP Site Properties 21x FTP Site Security Accounts Messages Home Directory Directory Security l Lise the following Windows user account for anonymous access Username IUS
35. erver DHCP Server MSMQ Server Application Server and so on It is highly recommended that WDM be installed on a server that is dedicated to WDM services Install a supported operating system on the machine to which WDM will be installed Be sure that all systems are up to date with current Microsoft service packs patches and updates see Software Requirements Install Microsoft Internet Explorer IE 6 0 or later on all machines Use ofthe built in HTML help files requires Java to be installed on all machines to which you install the WDM Administrators Console MMC Snap in Visit http www java com and install the latest Java JRE version for your operating system e If you will be running IIS 7 0 on Windows Server 2008 SP1 or IIS 7 5 on either Windows Server 2008 R2 or Windows 7 be sure to update the HAgent on your devices as follows to ensure your devices are discovered by WDM otherwise IIS limitations may prevent discovery Devices running CE NET require HAgent v4 7 1 2 ThreadX P20 devices require v3 5 firmware version Devices running Linux v6 require HAgent v4 2 0 2 0 Devices running Wyse Enhanced SUSE Linux require HAgent v4 3 94 00 04 CAUTION Upgrading WDM Agents is supported on SUSE Linux Enterprise Desktop 11 and 11 SP1 itis not supported on SUSE Linux Enterprise Desktop 10 Devices running Wyse Enhanced Ubuntu Linux require HAgent v4 3 90 Devices running WES 2009 require HAgent v5 1 2 4 Devices running
36. erver IIS scroll to Role Services and then click Add Role Services to open the Select Role Services window Figure 33 Select Role Services Add Role Services xi i Select Role Services Role Services Select the role services to install for Web Server IIS Confirmation Role services Description Progress T EIPServer enables the transfer of rog m TIS Clent Certificate Mapping Authentication FTE beteen a dientand serar by Results E uris using the FTP protocol Users can Ie Request Fitering nstased establish an FTP connection and C IP and Domain Restrictions transfer files by using an FTP client or amp C Performance FTP enabled Web browser Static Content Compression CI Dynamic Content Compression 5 Bi Management Tools Installed C IIS Management Scripts and Tools C Management Service au V FTP Service V FIP Extensibility C IIS Hostable Web Core More about role services es nets ren emen 4 Under Role Services expand FTP Server select the FTP Service and FTP Extensibility check boxes and then click Next to open the Confirm Installation Selections window 5 After confirming click Install 6 After installation is complete the Results window displays a successful installation click Close Reference and Troubleshooting FTP IIS and Firewall Information 37 Use the following guidelines to configure FTP on Windows Server 2008 R2 1 On the taskbar click Start
37. erver 2008 Installing and Configuring FTP on Windows Server 2008 R2 Installing and Configuring FTP on Windows 7 Installing and Configuring FTP on Windows Server 2003 1 Open the Add or Remove Programs dialog box click Start Control Panel Add or Remove Programs 2 Click the Add Remove Windows Components icon to open the Windows Components Wizard Figure 20 Windows Components Wizard Windows Components Wizard x Windows Components mi You can add or remove components of Windows ie To add or remove a component click the checkbox A shaded box means that only part of the component will be installed To see what s included in a component click Details Components M Accessories and Utilities reacts z m Application ve 34 4 MB BR Certificate Services 1 8MB E E mail Services 11 MB amp Fax Services 79MR zl Jt Description Includes ASP NET Internet Information Services IIS and the Application Server Console Total disk space required 6 8 MB Detail Space available on disk 3916 6 MB pes 3 In the Components list select the Application Server check box highlight it and then click Details Figure 24 Application Server Application Server x To add or remove a component click the check box A shaded box means that only part of the component will be installed To see what s included in a component click Details Subcomponents of Application Server C a App
38. f the ThreadX devices listed in the Device Manager are up and running Simply enable the ThreadX device polling feature Device Configuration gt Preferences gt Service gt Enabling ThreadX Device Polling and then restart the ThreadX Service CAUTION Be aware that this polling thread is not equivalent to using a DNS Service Location SRV resource record and is a workaround to manage only a Partial Check In heartbeat Firmware Download Completion Status and Reboot Status are not supported with this method In addition as the number of devices increases the polling thread can become resource intensive and CPU usage can significantly increase Creating a DNS Service Location SRV Resource Record for Wyse ThreadX Devices If you plan to use Wyse ThreadX devices you must create and configure a DNS Service Location SRV resource record Use the following guidelines 1 Open the DNS management console Figure 1 Other New Records ER dnsmgmt DNS BLRWDMSQADCIP29 Forward Lookup Zones rap45 com Ele Action vew widow Hep ale xl e mmxmaB ig m BS SSS E dos Ei BLRWOMSQaDCIP29 E C3 Forw Zor BG _msdes rap4 com Data 10 150 116 29 blrwdmsqadcip29 rap S com 2506 blrwdmsqadcip29 rap45 com h Name type 2 same as parent folder fEl teama ae navent folder Name Server NS I Start of Authority SOA Reload New Host A y New Alias CNAME New Mail Exchanger MX Host A
39. i Ca Remote Administration HTML 5 7 MB vi Remote Desktop Web Connection 0 4 MB vi Server Side Includes 0 0 MB AV Publishing 0 0 MB vi World Wide Web Service 1 8MB Description Allow WebDAV Publishing WebDAV Publishing is always installed Total disk space required 5 8 MB Details 3918 3 MB cms Space available on disk 7 Click Next 8 When you are prompted insert the Windows Server CD ROM into the CD ROM or DVD ROM drive of the machine or provide a path to the location of the files and then click OK 9 Click Finish To configure the WebDAV on Windows Server 2003 to allow only anonymous connections 1 Open the Internet Information Services IIS Manager click Start gt Administrative Tools gt Internet Information Services IIS Manager Reference and Troubleshooting FTP IIS and Firewall Information 45 Figure 49 Internet Information Services IIS Manager 2 01 xj Ele Action View Window Help z 18124 j m gB gm S m 3 MOSES Information Services comuer tea Version E SWLABSVRI local compute 5wLABSVR1 local computer Yes IIS v6 0 i FTP Sites 1 Web Sites 1 Web Service Extensior 2 In the tree pane expand Server name where Server name is the name of the Server 3 In the tree pane click on Web Service Extension 4 In the details pane right click WebDAV and then select Allow from the menu Figure 50 Allow We
40. installation you can have one Master Repository and multiple remote repositories in your WDM environment Web Services HServer Uses HTTP HTTPS to enable push and pull communications to devices equipped with the WDM Web Agent in a Custom installation it is recommended to have as many instances of this Web Services as you have repository instances in your WDM environment Standard Services Allows WDM to there can be only one instance of this Standard Services in your WDM environment Execute pre boot management functions on devices that support Preboot Execution Environment PXE Upgrade older WDM Web Agents to the latest WDM Web Agent Administrator Console MMC Snap in User interface allows you to manage all of your network devices easily and quickly in a Custom installation you can have multiple instances of this Administrator Console in your WDM environment YA Tip Using a WDM Enterprise Sales Key or Enterprise Evaluation License Key during installation allows the WDM components to be separately installed on different servers 16 Chapter 4 About Evaluation Licensing If you are installing WDM Enterprise Edition for evaluation you must use an Enterprise Evaluation License Key to install and use WDM for 30 days To continue using WDM beyond 30 days without interruption be sure to purchase and activate a WDM Enterprise Sales Key as described in Administrators Guide Wyse Device Manager before your 30 day evalu
41. inue with Installing or Upgrading WDM Enterprise Edition Reference and Troubleshooting FTP IIS and Firewall Information 55 Using Windows Firewall with WDM If you are using Windows Firewall and are running Windows Server 2003 32 bit or Windows Server 2003 R2 SP2 32 bit with your WDM Workgroup Edition or your WDM Enterprise Edition the WDM installer logs on as an administrator and adds the WDM DHCP Proxy WDM TFTP Inetinfo and Rotservicelogs programs to the Programs and Services list on the Exceptions tab of the Windows Firewall dialog box for information on adding a program to the Windows Firewall exception list refer to the Microsoft documentation on the Microsoft Web site J Caution WDM Enterprise Edition ONLY This procedure is done on each server on which you performed a WDM installation or upgrade 56 Appendix C This page intentionally blank Tables APUN Server Hardware Requirements for 32 bit OS 6 Server Hardware Requirements for 64 bit OS 6 Server Software Requirements 6 Communication Ports 7 57 Installation Guide Wyse Device Manager Release 4 9 Issue 021512 Written and published by Wyse Technology Inc February 2012 Created using FrameMaker and Acrobat
42. ion in this guide as you must use FTP Ignore all WebDAV for Microsoft Windows information in this guide you do not need WebDAV for Microsoft Windows Ignore all custom SQL Server information in this guide you must use Microsoft SQL Server 2008 R2 Express 32 bit which WDM installs by default e WDM Enterprise Edition Only Ensure you obtain from Wyse and have access to your WDM Enterprise Sales Key or Enterprise Evaluation License Key for use during your installation after purchase you should have received an email from Wyse or your reseller with full instructions on registering and generating your WDM Enterprise Sales Key if you did not receive this email contact your reseller WDM requires a supported SQL Server as described in Software Requirements WDM provides and installs Microsoft SQL Server 2008 R2 Express 32 bit as the default option however you can choose to use another supported SQL Server To use another supported SQL Server you must perform a Custom installation see Installing or Upgrading Procedures WDM Enterprise Edition If you plan to install and configure WDM components on multiple machines Custom installation you will repeat some of the installation and configuration procedures in this guide Likewise you must also complete the pre installation requirements for each related machine you intend to use If you plan to use FTP ensure your FTP service is running see also How the WDM Installe
43. iority Optional Enter the value you want for this WDM server in the Weight box within the same priority class the higher the weight value the higher the priority Enter 50000 in the Port number box Enter the lt FQDN of the WDM server for example p20 rap45 com in the Host offering this service box 5 Click OK Installing or Upgrading WDM Workgroup Edition This section provides the detailed procedures you must complete to install or upgrade WDM Workgroup Edition Caution Be sure you have completed all pre installation requirements as described in Preparing for Installation before you begin installing or upgrading WDM Workgroup Edition WDM Workgroup Edition installs the following WDM components on a single server WDM Database Database Stores and provides access to all of the information for device management including logging packages user data and Remote Software Repository information Software Repository Repository Stores WDM packages for deployment use WebServices HServer Uses HTTP HTTPS to enable push and pull communications to devices equipped with the WDM Web Agent Standard Services Allows WDM to Execute pre boot management functions on devices that support Preboot Execution Environment PXE Upgrade older WDM Web Agents to the latest WDM Web Agent Administrator Console MMC Snap in User interface allows you to manage all of your network devices easily and q
44. ist select the Application Server check box Note Selecting Application Server performs a default installation of Internet Information Services IIS and includes components that are not necessary for Certificate Services In most cases this installation is acceptable for an isolated test environment However if you plan to connect your test environment to your production network consult your organization s security policy to determine which components need to be installed 4 Click Next 5 After the wizard completes the installation click Finish Installing and Configuring WebDAV on Windows Server 2003 1 Open the Add or Remove Programs dialog box click Start Control Panel Add or Remove Programs 2 Click the Add Remove Windows Components icon to open the Windows Components Wizard Reference and Troubleshooting FTP IIS and Firewall Information Figure 44 Windows Components Wizard Windows Components Wizard x Windows Components You can add or remove components of Windows To add or remove a component click the checkbox A shaded box means that only part of the component will be installed To see what s included in a component click etails A Accessories and Utilities Es Applicat TVer a e O BB Certificate Services 1 8 MB O Bil E mail Services 1 1 MB 1 amp Fax Services 798 MR zi Description Includes ASP NET Intemet Information Services IIS and the Application Server Console
45. lication Server Console O Sy ASP NET 0 0 MB vi e Enable network COM access 0 0 MB C X Enable network DTC access 0 0 MB Internet Information Services IIS O amp amp Message Queuing 7 0 MB Ei Description IIS Includes Web FTP SMTP and NNTP support along with support for FrontPage Server Extensions and Active Server Pages ASP Total disk space required 5 8 MB Details Space available on disk 3916 6 MB oT teen Reference and Troubleshooting FTP IIS and Firewall Information 31 4 Select the Internet Information Services IIS check box in the list highlight it and then click Details Figure 22 Internet Information Services IIS Internet Information Services IIS x To add or remove a component click the check box A shaded box means that only part of the component will be installed To see what s included in a component click Details Subcomponents of Internet Information Services IIS Common Files 1 0 MB fa vi e File Transfer Protocol FTP Service 0 1 MB L1 Q FrontPage 2002 Server Extensions 14 6 MB y Intemet Information Services Manager 1 3MB C ifi Internet Printing 0 0 MB C NNTP Service 1 0MB C spa SMTP Service 12MB gt Description Installs required IIS program files Total disk space required 6 8 MB Details Space available on disk 3916 7 MB osai cea 5 Be sure the following check boxes are selected Common Files File Transf
46. lick Start Control Panel to open Control Panel 2 Click Programs Programs and Features and then on the left pane click Turn Windows Features on or off to open the Windows Features window 3 Scroll to Internet Information Services Figure 60 Internet Information Services Ei Windows Features Turn Windows features on or off To turn a feature on select its check box To turn a feature off clear its check box A filled box means that only part of the feature is turned on v i Internet Explorer 8 a FE J Internet Information Services Hostable Web Core J we Media Features Microsoft NET Framework 3 5 1 lii Microsoft Message Queue MSMQ Server J T Print and Document Services lii RAS Connection Manager Administration Kit CMAK v J Remote Differential Compression E RIP Listener amp EJ Services for NFS aF Simple Network Management Protocol SNMP m 4 Expand Internet Information Services Reference and Troubleshooting FTP IIS and Firewall Information Figure 61 Internet Information Services expanded A Windows Features Turn Windows features on or off e To turn a feature on select its check box To turn a feature off clear its check box A filled box means that only part of the feature is turned on E ll Internet Information Services a n FTP Server lll jJ Web Management Tools m VIJ IIS6 Management Compatibility V IS Management Console V IS Management Scrip
47. mation 51 Figure 58 DefaultAppPool Advanced Settings c Right click the DefaultAppPool and select Advanced Settings to open the Advanced Settings window Figure 59 Advanced Settings Advanced Settings x E General NET Framework Version No Managed Code Enable 32 Bit Applications True Managed Pipeline Mode Classic Name DefaultAppPool Queue Length 1000 Start Automatically True El CPU Limit 0 Limit Action NoAction Limit Interval minutes 5 Processor Affinity Enabled False Processor Affinity Mask 4294967295 El Process Model Identity LocalSystem cde Teen one 8 Load User Profile False Maximum Worker Processes 1 Ping Enabled True Ping Maximum Response Time seconc 90 Ping Period seconds 30 Shutdown Time Limit seconds 90 Startup Time Limit seconds 90 E Process Orphaning Enabled False Executable Executable Parameters E Rapid Fail Protection zl Name name The application pool name is the unique identifier For the application pool d In the General section ensure that Enable 32 Bit Applications is set to True e In the Process Model section ensure that Idle Time out minutes is set to 0 zero 14 Continue with Installing or Upgrading WDM Enterprise Edition 52 Appendix C Installing IIS 7 5 on Windows 7 By default IIS 7 5 is not installed on Windows 7 You can install IIS by using the Turn Windows Features on or off wizard in Programs and Features 1 On the taskbar c
48. net to allow you to store large device applications and image files locally When upgrades are distributed to devices on a subnet from a local repository network traffic is reduced When selecting the protocol to use for repository communication use the following guidelines Note that the wizard attempts to connect to your FTP service to ensure connectivity and read write permissions WDM only verifies an existing connection it does not configure your FTP service FTP Select this option if you want WDM to download packages from the repository using the FTP protocol CAUTION If you intend to use the firmware upgrade feature for Wyse ThreadX devices FTP must be configured If you are using an existing FTP service the wizard prompts you for an IP Address username and password If you are using an existing IIS FTP service the wizard creates a local WDM user and assigns the user read write permissions to the IIS FTP service HTTP Select this option if you want WDM to download packages from the repository using the HTTP protocol FTP and HTTP Select both options if you want WDM to download packages from the repository using either the FTP or HTTP protocol If both options are selected HTTP is attempted first if HTTP fails the FTP protocol is then attempted YA Tip HTTPS can be enabled configured later on an HTTP repository Figure 10 Repository communication protocol When selecting the authentication option s
49. nsole installations you must do the following in the order presented bd Caution These instructions do not pertain to the initial installation of the Administrator Console for the local administrator 1 Add the user you want as the eventual administrator of the Administrator Console instance using the Configuration Manager as described in Administrators Guide Wyse Device Manager 2 Install the instance of the Administrator Console MMC Snap in as described in Installing or Upgrading Procedures WDM Enterprise Edition Note that after this installation the Administrator Console will not be able to connect to the WDM Database or a software repository in your WDM environment until you complete step 3 3 After installing the instance of the Administrator Console use the Configuration Manager as described in Administrators Guide Wyse Device Manager to edit the user you want as the administrator from step 1 so that the user has administrator rights for that instance of the Administrator Console Activating Your Sales Key This appendix includes the detailed steps you must complete to activate your Sales Key WDM Workgroup Sales Key or WDM Enterprise Sales Key Tip A WDM Enterprise Evaluation License Key cannot be activated Caution Be sure to perform the activation enter an Activation Code on the server to which you installed the Administrator Console MMC Snap in Use the following guidelines
50. o communicate Manager 50000 with ThreadX devices Service Upgrading Requirements WDM 4 9 supports direct upgrades from WDM version 4 8 0 or 4 8 5 If you are running WDM version 4 7 0 or 4 7 1 you must first upgrade to 4 7 2 and then upgrade to 4 8 5 before upgrading to 4 9 Caution Upgrading from WDM 4 7 2 to 4 8 5 is supported if the following hotfixes are installed in the following order priorto installing WDM 4 8 5 HF04072025609 and then HF04072036209 Preparing for Installation 9 Requirements for Managing ThreadX Devices ThreadX devices require a DNS Service Location SRV resource record to perform the following actions Partial Check In heartbeat Where the device performs a heartbeat check in every 5 minutes this amount of time is not configurable Firmware Download Completion Status Where firmware upload is initiated by the server and download completion is initiated made known by the device using the DNS SRV record Reboot Status This necessary intimation especially when DHCP lease for an IP has expired and a device receives a fresh IP enables WDM to keep track of the device even if an IP has changed Therefore it is highly recommended to complete the steps in Creating a DNS Service Location SRV Resource Record for Wyse ThreadX Devices However for special cases where a DNS server is unavailable you can provide a polling mechanism where WDM runs a polling thread to check i
51. or instaling SQL 2008 R2 Express C Windows Installer Installed Required for instaling SQL 2008 R2 Express Ext Install Installation Progress Firewall check is done HHBmHmHEBHHEBHHBBHBHHEBHEHBHHH 75 Device Manager Prerequisite Checker x Firewall exceptions for ports to be configured Ports Description 21 TCP port for FTP 80 TCP port for HTTP 443 TCP port for HTTPS 1433 TCP port for OLE SQL 280 TCP port for GUI 8008 TCP port for standard service 5800 TCP port for VNC 5900 TCP port for VNC 9880 TCP port for ThreadX service 50000 TCP port for ThreadX service 9900 TCP port fot recurring scheduler 2344 TCP port for WOL for CE devices 16962 TCP port for WOL for rest of the 67 UDP port for standard service 68 UDP port for standard service 69 UDP port for standard service 4011 UDP port for standard service For successful database configuration refer to Configure SQL Port poa _foncet_ Installing or Upgrading WDM Workgroup Edition 13 f You are Upgrading Be sure to use the correct system administrator password SA Password for the current installation of your WDM Workgroup Edition UseFTP for Repository Communication When selecting the protocol to use for repository communication be sure to use FTP HTTP is not supported for WDM Workgroup Edition installations Restart Your Computer after Installation is Complete Select the Yes want to restart my computer now
52. own and or restart Int Appendix C Installing IIS 7 0 on Windows Server 2008 By default IIS 7 0 is not installed on Windows Server 2008 You can install IIS by using the Add Holes wizard in Server Manager 1 On the taskbar click Start Administrative Tools Server Manager to open the Server Manager window 2 In the Server Manager tree pane select Roles 3 In the details pane click Add Roles Server Roles Figure 52 Server Manager 4 On the Select Server Roles screen select Web Server IIS click Next and then click Next to open the Select Role Services window Figure 53 Select Role Services Add Roles Wizard x gems uec ve oem 5 Under Roles Services expand Web Server expand Common HTTP Features and then select the HTTP Redirection check box 6 Under Web Server expand Application Development and then select the ISAPI Extensions check box 7 Under Web Server expand Security select the Basic Authentication and Windows Authentication check boxes and then be sure that the Request Filtering option is cleared Reference and Troubleshooting FTP IIS and Firewall Information 47 Figure 54 Select Role Services continued Add Roles Wizard xj iS Select Role Services Before You tegn Select the role services to install for Web Server 115 h Server Roles Role services Description Web Server 2 Ditasgosnag concur es a provides compatibility Role
53. ows Features e m Js Turn Windows features on or off e To turn a feature on select its check box To turn a feature off clear its check box A filled box means that only part of the feature is turned on a V j Games Indexing Service J Internet Explorer 8 z li jJ Internet Information Services z V j FTP Server V FTP Extensibility FTP Service E Web Management Tools a lll World Wide Web Services ldi Internet Information Services Hostable Web Core m V j Media Features m i Microsoft NET Framework 3 5 1 m Cancel Expand Internet Information Services and then expand FTP Server Under FTP Server select the FTP Extensibility and FTP Service check boxes and then click OK to install FTP Use the following guidelines to configure FTP on Windows 7 1 On the taskbar click Start Control Panel Administrative Tools Internet Information Services IIS Manager to open the Internet Information Services IIS Manager Note If you do not see Administrative Tools on Control Panel select Small icons or Large icons in the View by list Figure 39 Internet Information Services IIS Manager E Internet Information Services IIS Manager mecs G Ge X WINI PRO 3G246 Stes gt wh File View Help PrShow al 1 E Status Bnd Started ht 80 MP Features View Content View Ready 9 40 Appendix C 2 In the tree pane right click on
54. pting Tools V IIS 6 Management Console E L FP Server C FIP Service C FIP Extensibility J IIS Hostable Web Core More about role services coro TREES RNC NT 8 Under Role Services expand Performance and then be sure that each option is cleared Static Content Compression and Dynamic Content Compression should be cleared 9 Under Role Services expand Management Tools and then select the IIS Management Console and IIS Management Scripts and Tools check boxes 10 Under Role Services expand IIS 6 Management Compatibility be sure that all options are selected and then click Next to open the Confirm Installation Selections window 11 After confirming click Install 12 After installation is complete the Results window displays a successful installation click Close 13 After successful installation of IIS 7 5 on Windows Server 2008 R2 you must verify the following advanced settings Enable 32 Bit Applications is set to True Idle Time out minutes is set to 0 zero Use the following guidelines a On the taskbar click Start Administrative Tools Internet Information Services IIS Manager to open the Internet Information Services IIS Manager window b Inthe Internet Information Services IIS Manager tree pane expand Server and then click Application Pools to display the DefaultAppPool in the Application Pools list Reference and Troubleshooting FTP IIS and Firewall Infor
55. r Installs and Configures FTP CAUTION If you intend to use the firmware upgrade feature for Wyse ThreadX devices FTP must be configured If you plan to use HTTP or HTTPS for your server communications you must perform a custom installation see Detailed Custom Installation and Upgrade Instructions In addition the WDM installer will install WebDAV for Microsoft Windows on IIS and use the HTTP or HTTPS ports as described in Communication Port Requirements q Caution Installations on Windows Server 2008 Only During the installation if you are prompted to download and install the WebDAV Extension for IIS 7 0 simply follow the instructions see also Installing WebDAV Extension for IIS 7 0 If you plan to use Wyse ThreadX devices you must create and configure a DNS Service Location SRV resource record as described in Requirements for Managing ThreadX Devices Preparing for Installation Upgrading Current WDM Installations Only Planning for Upgrading WDM 4 9 supports direct upgrades from WDM version 4 8 0 or 4 8 5 If you are running WDM version 4 7 0 or 4 7 1 you must first upgrade to 4 7 2 and then upgrade to 4 8 5 before upgrading to 4 9 CAUTION Upgrading from WDM 4 7 2 to 4 8 5 is supported if the following hotfixes are installed in the following order prior to installing WDM 4 8 5 HF04072025609 and then HF04072036209 WDM 4 7 2 Installations Planning for V9OL V9OLE or V90LEW Devices Using Non PX
56. rosoft Internet Please read the Microsoft WebDAV Extension For IIS IMemel on HIS 7 0 License Agreement Services MICROSOFT SOFTWARE SUPPLEMENT LICENSE TERMS MICROSOFT WEBDAV EXTENSION FOR IIS 7 0 3 After the software is installed click Finish 48 Appendix C Configuring the Web config File You can modify the Web config file to prevent the following errors Upload fails for files larger than 30 MB Merlin imaging fails when the URL and query string sizes are not adequate Add the following contents to the Web config file the Web config file can be found in the inetpub wwwroot folder security lt requestFiltering gt lt requestLimitsmaxAllowedContentLength 4294967296 maxUrl 8000 maxQueryString 8000 gt lt requestFiltering gt lt security gt This example shows the web config file with the contents added lt xml version 1 0 encoding UTF 8 gt lt configuration gt lt system webServer gt lt directoryBrows nabled true showFlags Date Time Size Extension LongDate gt lt security gt lt requestFiltering gt lt requestLimitsmaxAllowedContentLength 4294967296 maxUrl 8000 maxQueryString 8000 gt requestFiltering lt security gt lt system webServer gt lt configuration gt Reference and Troubleshooting FTP IIS and Firewall Information 49 Installing IIS 7 5 on Windows Server 2008 R2 By default IIS 7 5 is not ins
57. roubleshooting FTP IIS and Firewall Information 29 How the WDM Installer Installs and Configures FTP 30 Installing and Configuring FTP on Windows Server 2003 30 Installing and Configuring FTP on Windows Server 2008 33 Installing and Configuring FTP on Windows Server 2008 R2 36 Installing and Configuring FTP on Windows 7 39 How the WDM Installer Installs and Configures IIS 42 Installing and Configuring IIS 6 0 on Windows Server 2003 42 Installing and Configuring WebDAV on Windows Server 2003 42 Installing IIS 7 0 on Windows Server 2008 46 Installing WebDAV Extension for IIS 7 0 47 Configuring the Web config File 48 Contents Installing IIS 7 5 on Windows Server 2008 R2 49 Installing IIS 7 5 on Windows 7 52 Using Windows Firewall with WDM 55 Tables 57 Introduction Wyse Device Manager WDM software is the premier enterprise solution for managing network intelligent devices simply remotely and securely It enables IT professionals to easily organize upgrade control and support thousands of devices running Microsoft Windows XP Embedded Microsoft Windows CE Wyse Enhanced Microsoft Windows Embedded Standard Wyse Enhanced Microsoft Windows Embedded Standard 7 Wyse Enhanced SUSE Linux Enterprise Wyse ThinOS Wyse Xenith or ThreadX across any LAN WAN or wireless network WDM software uses industry standard communication protocols and a component based architecture to efficiently manage your network devices Its intuitive simple
58. sites Filter Name RapportFilter t RpcProxy Low Remove t ASP NET 2 0 50727 42 Low Edt Enable Move up Nave di Filter Name RapportFilter reve dom Status Loaded Executable cilinetpu ARapportFilter dll Priority High L Cancel Apply Help On the ISAPI Filters tab select RapportFilter from the list click Remove confirm and then click OK After removing the RapportFilter entry from IIS restart the server You should no longer see Microsoft data execution prevention and IIS error messages after server restart Reference and Troubleshooting FTP IIS and Firewall Information Although WDM automatically installs and configures everything you need for WDM use with respect to FTP IIS and the Windows Firewall the following reference information can be useful for understanding your environment and for various troubleshooting purposes Information includes How the WDM Installer Installs and Configures FTP How the WDM Installer Installs and Configures IIS Using Windows Firewall with WDM 30 Appendix C How the WDM Installer Installs and Configures FTP Depending on your server version use one of the following sections to understand how FTP is installed and configured for use with WDM information is presented as if you would complete the procedures manually Installing and Configuring FTP on Windows Server 2003 Installing and Configuring FTP on Windows S
59. talled on Windows Server 2008 R2 You can install IIS by using the Add Roles wizard in Server Manager 1 On the taskbar click Start Administrative Tools Server Manager to open the Server Manager window In the Server Manager tree pane select Roles and then click Add Roles to open the Add Roles Wizard window In the Add Roles wizard click Server Roles and then check the Web Server IIS check box In the Add Roles wizard click Server Roles Web Server IIS Role Services Figure 56 Select Role Services Add Roles Wizard T is Select Role Services Before You Begin Server Roles Select the role services to install for Web Server IIS Role services El Bl Web Server V Common HTTP Features V Static Content Web Server IIS Role Services c V Default Document V Directory Browsing V HTTP Errors V HTTP Redirection V WebDAV Publishing I Application Development C ASP NET Progress Results NET Extensibility 7 asP O cer V ISAPI Extensions L ISAPI Filters C Server Side Indudes amp Bi Health and Diagnostics E Bi Security V Basic Authentication ig s Authentication Description Windows authenticationis alow cost authentication solution for internal Web sites This authentication scheme allows administrators in a Windows domain to take advantage of the domain infrastructure for authenticating users Do not use Windows authenti
60. ts and Tools IS Management Service m World Wide Web Services amp lll Application Development Features J NET Extensibility J asp J ASP NET J ca V ISAPI Extensions ISAPI Filters i Server Side Includes ziv i Common HTTP Features v B Default Document v i Directory Browsing v B HTTP Errors v i HTTP Redirection v B Static Content V WebDAV Publishing a E Health and Diagnostics n Performance Features Dynamic Content Compression Static Content Compression amp mJ Security v i Basic Authentication i Client Certificate Mapping Authentication F Digest Authentication invi Y m 5 Expand Web Management Tools and then select the IIS 6 Management 53 Compatibility IIS Management Console and IIS Management Scripts and Tools check boxes 6 Expand World Wide Web Services expand Application Development Features and then select the ISAPI Extensions check box 7 Under World Wide Web Services expand Common HTTP Features and then select the Default Document Directory Browsing HTTP Errors HTTP Redirection Static Content and WebDAV Publishing check boxes 8 Under World Wide Web Services expand Performance Features and then be sure all options are cleared Dynamic Content Compression and Static Content Compression should be cleared 54 Appendix C Figure 62 Request Filtering Turn Windows features on or off e To turn a feature on select its check box To
61. turn a feature off clear its check box A filled box means that only part of the feature is turned on Bg d Performance Features i Dynamic Content Compression EJ Static Content Compression a wh Security V Basic Authentication l Client Certificate Mapping Authentication EJ Digest Authentication EJ IS Client Certificate Mapping Authentication l IP Security c EJ URL Authorization v i Windows Authentication al ny Internet Information Services Hostable Web Core ry Media Features i Microsoft NET Framework 3 5 1 ry Microsoft Message Queue MSMQ Server ry Print and Document Services n RAS Connection Manager Administration Kit CMAK ry Remote Differential Compression RIP Listener r2 ry Simple Network Management Protocol SNMP Simple TCPIP services i e echo daytime etc Tablet PC Components gt Telnet Client Telnet Server TFTP Client V Windows Gadget Platform E n Windows Process Activation Service V Windows Search Windows TIFF IFilter XPS Services E unes E E E E BOS S m 9 Under World Wide Web Services expand Security select the Basic Authentication and Windows Authentication check boxes and then be sure that the Request Filtering option is cleared 10 Click OK to install IIS 11 Cont
62. uests Copy or move the files that you want to make available to the FTP publishing folder for access The default folder is drive Inetpub ftproot where drive is the drive on which IIS is installed Use the following guidelines to verify FTP on Windows Server 2008 1 Open a command prompt click Start Run enter cmd and then click OK 2 Type ftp localhost 3 Enter an administrator user name and password 4 Ensure that login is successful 5 Open the services panel and make sure that the FTP service is configured to start automatically 36 Appendix C Installing and Configuring FTP on Windows Server 2008 R2 Before setting up your own FTP server in Windows you must be sure that Internet Information Services IIS has already been installed on the server 1 On the taskbar click Start Administrative Tools Server Manager to open the Server Manager window 2 In the Server Manager tree pane expand Roles and then click Web Server IIS to open the Web Server IIS window Figure 32 Web Server IIS E Server Manager 5 x Fie Action View Help e zB les E s 4 View the health of the roles installed on your server and add or remove roles and features amp gli Configuration amp BY Storage Roles Summary E Roles Summary Help Roles 0 of 17 installed Bb Add Roles BB Remove Roles 4 je E Lest Refresh 5 17 2010 10 13 58 AM Configure refresh 3 In the details pane of Web S
63. uickly 12 Chapter 3 Installing or Upgrading Procedures WDM Workgroup Edition The WDM Workgroup Edition installation wizard automatically detects whether a new installation or an upgrade installation from WDM 4 8 0 or 4 8 5 is needed and guides you through the process Use the following guidelines 1 Download and extract the WDM Workgroup Edition files to a folder on the machine to which you will install WDM for upgrades this is the machine on which you are currently running WDM Workgroup Edition version 4 8 0 or 4 8 5 2 Double click Setup exe to open and use the nstallShield Wizard Figure4 InstallShield Wizard Workgroup Edition Welcome to Wyre Device Manager Version 4 3 0 Installation Wizard Use the following guidelines BeSure to Use the WDM Workgroup Sales Key It appears by default in the Customer Information window of the InstallShield Wizard BeSure to Carefully Follow the WDM Prerequisite Utility It finds out what you have and what you need and then guides you through all the steps needed for your environment z Ss e Manager Prerequisite Checker x Device Manager requires the following items to be installed on your computer Click Install to begin installing these requeremen ts Components Status Requirement Firewall frewalis on Configures ports used by Device Manager C Net Fram Instaled Required for instaling SQL 2008 R2 Express C Windi er Installed Required f
64. uire that amount of space Table1 Server Hardware Requirements for 32 bit OS Category Minimum Requirements Recommended CPU 1GHz Intel or AMD X86 2 4 GHz Dual Core Intel or AMD X86 RAM 2GB 4 GB Minimum Free Space 4 GB 20 GB Table2 Server Hardware Requirements for 64 bit OS Category Minimum Requirements Recommended CPU 1GHz Intel or AMD X86 2 4 GHz Dual Core Intel or AMD X86 RAM 4GB 8 GB Minimum Free Space 8 GB 40 GB Software Requirements WDM 4 9 supports the English versions of software shown in Table 3 Installing the latest version of each software package is highly recommended Table3 Server Software Requirements Component Software Requirements Operating System Windows Server 2003 Standard or Enterprise R2 SP2 32 bit Windows Server 2008 Standard or Enterprise SP1 32 bit Windows Server 2008 Standard or Enterprise R2 64 bit Windows Server 2008 Enterprise SP2 32 bit or 64 bit Windows Server 2008 Enterprise R2 SP1 64 bit or Windows 7 Enterprise SP1 32 bit or 64 bit Database Server Microsoft SQL Server 2005 2005 Express 2008 2008 Express or 2008 R2 Express 82 bit By default WDM installs Microsoft SQL Server 2008 R2 Express 32 bit To use an SQL Server Personal Edition SQL Server Developer Edition or another supported SQL Server you must perform a custom installation see Installing or Upgrading Procedures WDM Enterprise Edition Preparing for Installation
65. user end use and country destination restrictions issued by U S and other governments For additional information on exporting the Software see http www microsoft com exporting Ordering Information For availability pricing and ordering information in the United States and Canada call 1 800 GET WYSE 1 800 438 9973 or visit us at http www wyse com In all other countries contact your sales representative Contents Introduction 1 About this Guide 2 Finding the Information You Need in this Guide 2 Wyse Technical Support 2 Related Documentation and Services 2 Wyse Online Community 2 Preparing for Installation 3 Pre Installation Checklist 3 Hardware Requirements 6 Software Requirements 6 Communication Port Requirements 7 Upgrading Requirements 8 Requirements for Managing ThreadX Devices 9 Creating a DNS Service Location SRV Resource Record for Wyse ThreadX Devices 9 Installing or Upgrading WDM Workgroup Edition 77 Installing or Upgrading Procedures WDM Workgroup Edition 12 Installing or Upgrading WDM Enterprise Edition 15 About Evaluation Licensing 16 Installing or Upgrading Procedures WDM Enterprise Edition 16 Detailed Custom Installation and Upgrade Instructions 19 WDM Database Installation Tips You Need to Know 20 Software Repository Installation Tips You Need to Know 22 Administrator Console Installation Tips You Need to Know 24 Activating Your Sales Key 25 Uninstalling WDM 27 Reference and T
66. ustom Installations and Upgrades Use the Detailed Instructions Use the detailed instructions in Detailed Custom Installation and Upgrade Instructions Restart Your Computer after Installation is Complete Select the Yes want to restart my computer now option remove any disks from their drives and then click Finish 18 Chapter 4 3 Installations on Windows Server 2008 Only During the installation if you are prompted to download and install the WebDAV Extension for IIS 7 0 simply follow the instructions see also Installing WebDAV Extension for IIS 7 0 4 Optional Using WDM Enterprise Sales Key Only After installing WDM Enterprise Edition and completing all of the required configurations for your WDM environment it is best practice to activate your WDM Enterprise Sales Key with an Activation Code at this time as described in Activating Your Sales Key Y Tip Although you have 30 days in which to activate your WDM Enterprise Sales Key after 30 days you cannot use WDM until you do activate it it is highly recommended to do so at this time as you must perform the activation on the server to which you installed the Administrator Console MMC Snap in J Caution A WDM Enterprise Evaluation License Key cannot be activated Installing or Upgrading WDM Enterprise Edition Detailed Custom Installation and Upgrade Instructions Whether you are performing a Custom installation or upgrade on a single server or
67. wer specific TCP IP service and protocol mapped to a specific DI domain and receive the names of any available servers RFC 2052 Well Known Services WKS X25 8 DNs Events ail il 3 Select the Service Location SRV resource record type and then click Create Record to open the New Resource Record dialog box Figure3 New Resource Record A Ele Action View Window Help 4824 e amp m xm m me m 8 s ox j ONS Resource Record Type i Bj BLRWDMSQADCIP29 E E Forward Lookup Zones Hg _msdes rap45 com E gy rap45 com msdcs stes tp aE _udp DomainDnsZones ForestDnsZones E Reverse Lookup Zones Domain epum jl 10 150 109 x Subnet EGH 10 150 114 x Subnet Service BM 10 150 115 x Subnet Protocol EE GH 10 150 116 x Subnet mg 10 150 117 x Subnet priority o 1 ql 10 150 127 x Subnet EM i Event viewer Weight o j ONS Events Port number 50000 Select a resource record type Service Location SRV l Host offering this service p20 rap45 com T Allow any authenticated user to update all DNS records with the same name This setting applies only to DNS records for a new name 4 Use the following guidelines Domain is automatically shown Enter Pcoip tool in the Service box Enter tcp in the Protocol box Optional Enter the value you want for this WDM server in the Priority box the lower the priority value the higher the pr

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