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Superchips Inc. Video Gaming Accessories 1825 User's Manual
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1. Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Page 9 of 24 Form0156B 1825 03 29 07 Superchips Inc Page 10 of 24 Form0156B 1825 03 29 07 Superchips Inc Section A Overview of H S fM Section A Overview of HSA 6 Quick Start Program my vehicle with User Options NOW 7 Quick Start Return my vehicle to factory stock NOW Please follow the steps below to program your vehicle Please follow the steps below to program your vehicle From the opening screen From the opening screen Press DOWN to scroll as needed Press DOWN to scroll as needed 1 Press ENTER after selection of Performance Tuning 1 Press ENTER after selection of Performance Tuning 2 Press ENTER after selection of Read Vehicle 2 Press ENTER after selection of Change Setup 3 Press ENTER after selection of Read Stock 3 Press ENTER after selection of Power Level 4 Follow ON SCREEN Prompts including Vehicle Ignition 4 Press SAVE after selection of Stock tuning level ON OFF requests DO NOT START VEHICLE 5 Press EXIT returns you to previous screen 5 Press EXIT returns you to Previous screen From the previous screen 6 Press ENTER after selection of Change Setup 7 Press ENTER after selection of Power Level 1 Press ENTER to select Program Vehicle 8 Press SAVE after selection of the high
2. 3 73 3 90 4 10 Selection ii 430 456 Axle Size Allows changes for after market axles for correction of speedometer amp shift points WOT Wide Open Throttle Each shift point can be set in 1MPH 50RPM intervals Trans Shift Pressure Allows for stock Trans Shift Pressure Firm Shift Pressure Performance Shift Pressure or Superchips Note For Trans Shift Pressures the Superchips setting relates to the tuning level When selecting Superchips for 87 octane tuning the Firm setting is used When selecting Superchips for 91 octane tuning the Performance setting is used Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Page 15 of 24 Form 0156B 1825 03 29 07 Superchips Inc Section A Overview of H S i MiM Aashpag Main Menu 4 Anshan Performance Advanced Setup Tuning Features i vy Performance Tuning Read Change View Program Vehicle Setup Settings Vehicle v View Settings 4 y l fashgaq Power Level Options Status 4 Displa Vari Display Display Power Level Options Tuner Status View Settings Display Vehicle ID amp Tuner Status Displays stored vehicle ID amp tuner programming status This f
3. The FLASHPAQ Tuner will need to be returned to Superchips L The FLASHPAQ Tuner did not program same number of files as saved This is normal The FLASHPAQ Tuner communicates with all the necessary modules on the vehicle to gain the information needed to correctly operate It may be necessary to save additional files that are not programmed to allow for correct tuning M My friend s vehicle has the same engine but programs or reads at different speeds Each vehicle configuration has been optimized to the fastest and safest method of operation Your friend s vehicle may have different types of vehicle computers in his vehicle which may require more or less time to do certain operations N Why do similar vehicle types have different numbers of files Even similar vehicles can have different configurations and quantities of computers The FLASHPAQ Tuner communicates with all the necessary computer modules in the vehicle to gain the information needed to operate correctly O My friend s vehicle has the same engine but is tuned differently why Each vehicle configuration has been optimized for the best tuning Your friend s vehicle may have different types of vehicle computers thus requiring different tuning Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Recovery Procedure In the event of a status mes
4. amp Superchips are registered trademarks of Superchips Inc Page 17 of 24 Form 0156B 1825 03 29 07 Superchips Inc Section A Overview of A S Ii MmiM Nashpag Main Menu Dy k Page 18 of 24 Form 0156B 1825 03 29 07 Superchips Inc WaGEN ffi Performance Advanced Setup Tuning Features v Advanced Features Diagnostic ois Data Logging n l 4 Read DTCs Clear DTCs Logby Speed roby Advanced istance Diagnostics Display DTC s Reads amp displays DTC s Diagnostic Trouble Codes from connected vehicle This feature is for live vehicle diagnostics an active vehicle connection to tuner is required Vehicle DTC s if present will be displayed along with a full text description when available Clear DTC s Clears current DTC s Diagnostic Trouble Codes from connected vehicle This feature is for live vehicle diagnostics an active vehicle connection to tuner is required Vehicle DTC s if present will be cleared If DTC s reoccur this could indicate a vehicle malfunction or problem condition Data Logging Log onto www flashpaq com for additional updates containing Data Acquisition Please visit us to ensure your product is always up to date with the latest amp greatest Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Superchips com Sup
5. if not skip to step 4 3 From any PC running Windows XP 2000 or higher a Connect to the internet b Go to www superchips com c Click New Users or Existing Users if previously registered d Follow on screen prompts i Install software drivers as prompted ii Run the application to update your tuner iii Plug in your supplied USB cable to your PC iv When prompted by setup plug in the USB cable to Flashpaq v Close Internet vi Disconnect tuner vii Return to vehicle for programming 4 Call Superchips customer service and request a RA a Follow the check list on the last page of this instruction manual b Ensure you fill out the form completely on the last page Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Page 19 of 24 Form 0156B 1825 03 29 07 Superchips Inc Section B F A Q Frequently Asked Questions C Vehicle Requires a Factory Dealer Update If your FLASHPAQ Tuner has found your vehicle box code and it is problematic to tune the following messages will be displayed Vehicle Requires a Factory Update Call Superchips Use Code E XX XX lt a two digit number Record this File Name XXXXXXXXXX Solution Superchips has found that some stock applications have numerous problems that have been fixed with an updated stock program available from a dealer for your vehicle An upda
6. SAVE adjusts screen Backlight to increase or decrease screen brightness 3 Press EXIT returns to Flashpaq opening screen Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Page 8 of 24 Form 0156B 1825 03 29 07 Superchips Inc Section A Overview of A S miM 5 Quick Start Program my vehicle with Superchips NOW Please follow the steps below to program your vehicle From the opening screen Press DOWN to scroll as needed 1 Press ENTER after selection of Performance Tuning 2 Press ENTER after selection of Read Vehicle 3 Press ENTER after selection of Read Stock 4 Follow ON SCREEN Prompts including Vehicle Ignition ON OFF requests DO NOT START VEHICLE 5 Press EXIT returns you to Performance Tuning screen 6 Press ENTER after selection of Change Setup 7 Press ENTER after selection of Power Level 8 Press SAVE after selection of the highlighted tuning level 9 Press EXIT returns you to previous screen 10 Press ENTER after selection of Program Vehicle 11 Follow ON SCREEN Prompts including Vehicle Ignition ON OFF requests DO NOT START VEHICLE Upon completion remove cable from vehicle Your vehicle is now programmed with Superchips tuning You ma now start your vehicle Run On Acc Starter Lock Off Of Ignition Key Positions
7. 07 585 7000 http www Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Superchip amp Superchips are registered trademarks of Superchips Inc Page 11 of 24 Form 0156B 1825 03 29 07 Superchips Inc Section A Overview of A S IfMmM 8 Understanding the Menu Screens Naehpagy _ Main Menu d Page 12 of 24 Form 0156B 1825 03 29 07 Superchips Inc Section A Overview of ABAE Maghpag Main Menu MEATY Performance Advanced Setup Tuning Features v Performance __ Read Change View Program Vehicle Setup Settings Vehicle y Anaha Performance Advanced Setup Tuning Features Oc T a a es ey y flashpog Setup Set Screen Set Screen Abou Contrast BackLight Displays Adi 3 7 just Adjust Firmware Database Coane BackLight ie O Serial 0 100 0 100 ABA Setup About Displays Tuner Firmware Version Database Version Serial Number Visit www flashpaq com for latest updates Set Screen Contrast Allows changes to screen text amp graphics darkness Set Screen BackLight Allows changes to screen brightness level Adjustable for extreme viewing situations direct sunlight nighttime low lighting Superchips Inc 1790 East Air
8. Page 1 of 24 Form 0156B 1825 03 29 07 Superchips Inc Superchips Model 1825 OZMA Tuner 2005 2007 4 0L V6 and 4 6L 5 4L V8 Mustangs Vehicle Programming Instructions PLEASE READ THIS ENTIRE INSTRUCTION SHEET BEFORE YOU PROCEED Thank you for choosing Superchips new FLASHPAQ Tuner a state of the art high powered tuning and data acquisition tool We listened to our customers and created this product from your requests The new FLASHPAQ Tuner includes the following features Internet Updateable Supports web updates Built In DTC Definitions No lookup manual needed Built In Help Screens Reduces needs for user manual USB Communications Connects to any PC with USB Custom Application Upgradeable Download customs Multiple Tuning Levels User Selectable Tuning Types Increased User Options Allow user more control Ergonomically Designed Case Fits well in hand Large SoftKey Buttons Easy operation Permanently mounted cable No assembly required 300 Bigger Screen Includes graphics support BackLight Screen Easy to view day or night Your 1825 FLASHPAQ tuner is setup specifically for your 2005 2007 Ford Mustang The 1825 FLASHPAQ houses specialized databases that contain optimally calibrated individual vehicle application performance programs which tune BOTH the engine amp transmission Superchips calibrations include optimization of the entire power band from idle to redline Part t
9. chips The screen text on your particular PIZI Tuner may differ from the example above Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Superchips com Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Superchip amp Superchips are registered trademarks of Superchips Inc Page 7 of 24 Form 0156B 1825 03 29 07 Superchips Inc Section A Overview of HiSAM 4 Quick Start The FLASHPAQ Setup From the Opening Screen FLASHPAQ Setup Press DOWN to scroll as needed 1 Press ENTER after selection of FLASHPAQ Setup 2 Press ENTER after selection of About 3 Screen Displays e Product Description e Product Part Number e Operating Software Firmware F W Version Visit www flashpag com for latest updates e Calibration Tuning File Database Version Visit www flashpag com for latest updates e Product Serial Number 4 Press EXIT Returns to the Opening Screen From the FLASHPAGQ Setup Screen Set screen Contrast 1 Press ENTER after selection of FLASHPAQ Setup 2 Press ENTER after selection of Set Contrast 3 Press DOWN UP amp SAVE adjusts screen Contrast to increase or decrease text graphics darkness From the FLASHPAQ Setup Screen Set screen Backlight 1 Press ENTER after selection of Set Backlight 2 Press DOWN UP amp
10. e malfunction or damage to the FlashPaq Tuner not covered by the Superchips Inc warranty Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http Awww Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Page 5 of 24 Form 0156B 1825 03 29 07 Superchips Inc Page 6 of 24 Form 0156B 1825 03 29 07 Superchips Inc Section A Overview of FAZIA Section A Overview of AZAA 4 Understanding the hardware 2 Connecting Flashpaq to my vehicle Graphical Display Diagnostic port close up f About Set Screen Contrast The Flashpag plugs into your vehicle s The port and cable are Set Screen Backlight diagnostic port usually underneath the dash setup to only fit on one below the steering wheel see white arrow way Typically the wider edge faces the top as shown above SoftKeys Buttons Note screen relation 3 The Opening Screen USB When a Flashpagq is first powered up the opening screen is displayed Port for PC erTormarnce Tuning Advanced Features HETI ENTERS FLASHPAQ Setup See Flashpaq setup section o About o Set Screen Contrast o Set Screen Backlight Performance Tuning See Performance Tuning section o Read Vehicle o Change Settings Vehicle Cable view serous o Program Vehicle Advanced Features See Advanced Features section o Diagnostic Codes o Data Logging visit www flashpag com for updates Super
11. e 21 of 24 Form 0156B 1825 03 29 07 Superchips Inc Page 22 of 24 Form 0156B 1825 03 29 07 Superchips Inc Section B F A Q Frequently Asked Questions Upload Error If the FLASHPAQ Tuner cannot detect the ignition is in the on position the following messages will be displayed Problem with uploading Please retry Call Superchips Use Code E XX XX a two digit number Solution Make sure Ignition is ON DO NOT START VEHICLE Retry again It is possible that your vehicle s battery charge is low please check and correct if necessary J Ignition ON Error If the FLASHPAQ Tuner cannot detect that the ignition is in the ON position the following messages will be displayed Cannot Detect Ignition On Please retry Call Superchips Use Code E 31 Solution Make sure Ignition key is turned completely forward in the ON position DO NOT START VEHICLE Check to see if pins are pushed out of the diagnostic connector It is possible that your vehicle s battery charge is low please check and correct if necessary K Communications Error If the FLASHPAQ Tuner looses communications the following messages will be displayed Communications Error Please retry Call Superchips Use Code E XX Solution Make sure Ignition is ON DO NOT START VEHICLE Retry again It is possible that your vehicle s battery charge is low please check and correct if necessary If it still fails then contact Superchips
12. eature displays previously read data no communications with the vehicle occur Display Power Level Displays stored user selection from Change Setup Power Level This feature is for display only to make changes see Performance Tuning Change Setup Display Options Displays current settings user has selected from Change Setup Options This feature is for display only to make changes see Performance Tuning Change Setup Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Page 16 of 24 Form 0156B 1825 03 29 07 Superchips Inc Section A Overview of H S fMiM Masha Main Menu NaS fay Performance Advanced Setup Tuning Features vy Performance Tuning Read Change View Program Vehicle Setup Settings Vehicle i i Vv Program Vehicle Program Vehicle Program Vehicle Programs vehicle based on Change Setup Power Level and Options This feature is for live vehicle programming an active vehicle connection to tuner is required Superchips optimum tuning will be installed without modification unless the user changes settings in Power Level Options Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Superchips com Superchip
13. erchip amp Superchips are registered trademarks of Superchips Inc Section B F A Q Frequently Asked Questions A Blank Display Screen when plugged into vehicle Solution Your diagnostic port may share power with the Cigar Lighter fuse Please check the owner manual amp replace if bad If a blown fuse is not found check the pin connectors in your vehicle diagnostic connector Make sure that none of these pins have been pushed out of the connector body Note Typically not all pins are present in this connector If still no resolution plug your FLASHPAQ Tuner into another Ford vehicle If the FLASHPAQ Tuner powers up your vehicle has something wrong with either the pins wiring harness or there is still a blown fuse in that circuit of the vehicle If your FLASHPAQ Tuner fails to power up on a second Ford vehicle call Superchips Customer Service at 407 585 7000 to ask for a Return Authorization RA to send the FLASHPAQ Tuner in for inspection See Step B 4 in this section for details B FLASHPAQ Tuner Requires an Update Solution Your FLASHPAQ Tuner does not have the calibration files necessary to tune your vehicle therefore a database update may be necessary 1 Write down any screen prompted text such as Tuner Requires an Update Call Superchips Use Code E XX XX a two digit number Or Use Code T XX XX a two digit number Record this File Name XXXXXXXXXX 2 If you have internet access follow below
14. he Product back in its original packaging 3 Make a copy of your sales receipt The sales receipt must be from the location where you purchased your Product and must include the name of the business its address and the part number or description of the applicable Superchips Product Invoices credit card statements or sales receipts from an online payment service company will not be accepted 4 Return the Product in its original packaging with a copy of the sales receipt to the place of purchase Superchips Inc Limited Warranty What is Covered This warranty covers any defects in materials or workmanship in any product sold by Superchips or its affiliates through its authorized dealers Product Warranty is valid only for new products purchased through Authorized Dealers Proof of purchase is required for all warranty claims How Long Does the Coverage Last This warranty lasts for one 1 year from the date of purchase Coverage terminates if you sell or otherwise transfer ownership of the Product What will Superchips Do Superchips will repair or replace the defective or malfunctioning Product or any defective or malfunctioning part thereof at no charge This warranty covers parts and labor only Superchips will reimburse you for all reasonable shipping charges within the first thirty 30 days of purchase What Does This Warranty Not Cover This warranty does not cover any problem that is caused by abuse misuse acts of God
15. hrottle as well as Wide Open Throttle is covered with Superchips FLASHPAQ Tuning Superchips calibrations include Performance and 87 Octane tuning for both V6 s and V8 s Check www flashpagq com for additional tuning levels The Superchips 1825 FLASHPAQ also offers users the following options Raise the Vehicle Top Speed Limiter Raise the Engine Rev Limiter Selectable Axle Ratio Size Correction of Speedometer amp Shift Points Selectable WOT Wide Open Throttle Shift Points automatic transmission Selectable Shift Pressure Level automatic transmission Adjustable Fans for temperature changes Log on to www flashpag com for additional updates 1 Visit www flashpag com for availability Windows XP 2000 or higher MAC UNIX LINUX Not supported Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Page 2 of 24 Form0156B 1825 03 29 07 Superchips Inc Table of Contents Product Information Table of Contents Superchips Warranty amp Return Policy Dealership Reprogramming Vehicle Preparation Section A Overview of FLASHPAQ Hardware Overview Connecting Flashpag to my vehicle Opening screen overview Quick Start Flashpaq Setup amp Info Part number Firmware Database Serial Number Set Screen Contrast Set Screen Backlight Quick Start Program NOW Program my vehicle with Supe
16. ing messages will be displayed Not the Original Program ID Not the Original Vehicle Program Call Superchips Use Code E 38 Solution Your FLASHPAQ Tuner can only be unlocked if it is able to return the VIN locked vehicle to stock Since a dealership has replaced Superchips tuning with updated stock tuning you will need to call Superchips Customer Service at 407 585 7000 to ask for a Return Authorization RA to send the FLASHPAQ Tuner in for inspection See Step B 4 in this section for details H Checksum Error If the FLASHPAQ Tuner is VIN locked to a vehicle and that vehicle has been updated at the dealership to the same Box Code identification number without first using the FLASHPAQ Tuner to Return the Vehicle to Stock the following messages will be displayed Not the Original Program Checksum Not the Original Vehicle Program Call Superchips Use Code E 39 Solution Your FLASHPAQ Tuner can only be unlocked if it is able to return the VIN locked vehicle to stock Since a dealership has replaced Superchips tuning with stock tuning you will need to call Superchips Customer Service at 407 585 7000 to ask for a Return Authorization RA to send the FLASHPAQ Tuner in for inspection See Step B 4 in this section for details Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Pag
17. ition before proceeding If you have an aftermarket performance enhancing electronic device installed it must be removed prior to using the Superchips FLASHPAQ Tuner Your Vehicle and Service Centers If you need to return your vehicle to a service center restore the vehicle s program to its STOCK program The service center might reprogram your vehicle with an updated STOCK program without your knowledge If your vehicle has not been returned to its STOCK program prior to service the Superchips FLASHPAQ Tuner will no longer be able to program your vehicle Such a failure is not covered by the Superchips Inc warranty Vehicle Preparation Before connecting the FLASHPAQ Tuner to your vehicle make sure that e All power draining accessories are turned off including radio lights cell phones etc The FLASHPAQ Tuner needs full battery voltage to program your vehicle Ensure your vehicle battery is fully charged and not connected to a battery charger e Do not leave the FLASHPAQ Tuner connected and unattended for any length of time This prevents unnecessary battery drain Do not remove the programming cable during any programming sequence Please follow the FLASHPAQ Tuner display screens Important Note Regarding Storage of Your Mda amp fifiaig Tuner It is not recommended to store your FlashPaq Tuner in your vehicle in extreme heat direct sunlight or extreme cold temperatures near or below freezing These conditions can caus
18. lighted tuning level 2 Follow ON SCREEN Prompts including Vehicle Ignition ON OFF requests DO NOT START VEHICLE Follow ON SCREEN Prompts for Octane amp option status 1 Press ENTER after selection of Options Upon completion remove cable from vehicle 2 Press NEXT SAVE adjusts Rev Limiter Your vehicle s program is now returned to factory stock You may now You must have Z rated tires to modify the Speed Limiter start your vehicle 1 Press NEXT SAVE adjusts Speed Limiter 2 Press PLUS MINUS amp SAVE adjusts Axle Size 3 Press PLUS MINUS amp SAVE adjusts WOT Shift Point 1 2 4 Press PLUS MINUS amp SAVE adjusts WOT Shift Point 2 3 5 Press PLUS MINUS amp SAVE adjusts WOT Shift Point 3 4 6 Press PLUS MINUS amp SAVE adjusts WOT Shift Point 4 5 7 Press PLUS MINUS amp SAVE adjusts Trans Shift Pressure 8 Press PLUS MINUS amp SAVE adjusts Fans Ignition Key Positions 9 Press EXIT returns you to previous screen 10 Press ENTER after selection of Program Vehicle 11 Follow ON SCREEN Prompts including Vehicle Ignition ON OFF requests DO NOT START VEHICLE Starter Upon completion remove cable from vehicle Your vehicle is now programmed with Superchips and user options You may now start your vehicle Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Superchips com Superchips Inc 1790 East Airport Blvd Sanford FL 32773 4
19. online payment service company will not be accepted 4 Send the Product postage paid the copy of the sales receipt a brief written description of the problem and your contact information to Superchips Inc 1790 East Airport Blvd Sanford FL 32773 Attn Warranty Claims We will inspect the Product and either repair it or replace it with a new or rebuilt Product We reserve the right to use refurbished parts when making repairs Your Rights Under State Law This warranty gives you specific legal rights and you may also have other rights which vary from state to state Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Page 4 of 24 Form 0156B 1825 03 29 07 Superchips Inc Caution The Performance tuning level requires that you use at least 91 octane fuel Using a lower octane fuel while the Performance Tuning Level is selected may cause pinging that can be harmful to your vehicle and is not covered under your vehicle warranty nor Superchips warranty Your Vehicle s STOCK Program The FLASHPAQ Tuner stores a copy of your vehicle s original stock computer program To begin your vehicle s computer must contain the manufacturer s STOCK factory program If you have used a programmer from another aftermarket company you must use their product to return your computer back to STOCK cond
20. or improper installation or repair by non Superchips personnel This warranty does not cover Products purchased used nor does it apply to Products purchased from auctions or entities that are not Superchips authorized dealers This warranty does not cover damage to your vehicle Use of the Product to change the performance characteristics of your vehicle could invalidate the warranty provided by the vehicle manufacturer Consult your vehicle warranty before using the Product on your vehicle SUPERCHIPS SHALL NOT BE LIABLE TO YOU FOR ANY CONSEQUENTIAL SPECIAL OR INCIDENTAL DAMAGES SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU How Do You Get Service If something goes wrong with your Product during the warranty period use the following procedure to return the Product to Superchips 1 Call Superchips Customer Service at 1 888 227 2447 Monday through Friday from 8 00 am to 5 00 pm EST to request a Return Authorization RA number 2 Mark the outside of the shipping package with the RA number Packages that are not marked with the RA number will be refused 3 Make a copy of your sales receipt The sales receipt must be from the location where you purchased your Product and must include the name of the business where you purchased the Product and the address of such business Invoices credit card statements or sales receipts from an
21. perchips optimum tuning for the engine amp transmission when using 87 octane fuel Stock Selects factory stock tuning for engine amp transmission Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Page 14 of 24 Form 0156B 1825 03 29 07 Superchips Inc Section A Overview of HiSAM _ y Stock N Superchips Stock 5MPH General User Options to 250 RPM y p g Shift Point 4 5 a N d Stock WOT Superchips Trans Shift Pressure h Stock 5MPH up to 250 RPM n p p a Performance Superchips b a E Stock Firm gt J Fans ii gt Stock Superchips he or 160 degrees ee Change Setup Options Rev Limiter Allows selection of a raised engine rev limiter Speed Limiter Allows selection of a raised vehicle speed limiter on Stock Pe ou ii aoa L Superchips A me Rev D a er Stock N Settings A Superchips i Stock 5MPH uw WOT T to250RPM d ag oa p Stock oo ae bs Limiter yo Settings A Stock Superchips es WOT Stocks 5MPH p N Shift Point upto 250 RPM d a Stock Axle Gear 3 4 3 08 3 27 3 55 Ratio
22. port Blvd Sanford FL 32773 407 585 7000 http www Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc t Read Vehicle Read Vehicle ID l i Display Read Vehicle ID Stock Vehicle Read Stock Read Vehicle Display Vehicle ID Displays vehicle identification from the connected vehicle Read Stock Vehicle Reads the factory stock file s from the connected vehicle Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Page 13 of 24 Form 0156B 1825 03 29 07 Superchips Inc Section A Overview of A S M7 Mashpagq Main Menu WASNT Performance Advanced Setup Tuning Features y Performance Tuning Read Change View Program Vehicle Setup Settings Vehicle Change Setup Power Level Options Y v v Select Select Select y i gt Performance 87 Octane Stock See Next Page A Change Setup Power Level Performance Selects Superchips optimum performance tuning for engine amp transmission Note Performance tuning requires 91 octane fuel or better 87 Octane Selects Su
23. ram before trying to use the Superchips FLASHPAQ Tuner You may call Superchips Customer Service for instructions about how to have the stock files for your vehicle updated Write down both the Code number E XX and the File Name XXXXXXXXXX and give this to the Superchips customer service representative If you require a Return Authorization RA please See Step B 4 in this section for details Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Page 20 of 24 Form 0156B 1825 03 29 07 Superchips Inc Section B F A Q Frequently Asked Questions F Locked VIN Number As long as FLASHPAQ Tuner programming is in a vehicle the tuner is locked to that vehicle If an attempt is made to use your locked FLASHPAQ Tuner on a different vehicle the following messages will be displayed Locked VIN is mismatched Not the Original Vehicle Program Call Superchips Use Code E 37 Solution Return the original vehicle back to stock before using the FLASHPAQ Tuner ona different vehicle or purchase another FLASHPAQ Tuner for use on a second vehicle G Not original Program ID If the FLASHPAQ Tuner is VIN locked to a vehicle and that vehicle has been updated at the dealership to a different Box Code identification number without first using the FLASHPAQ Tuner to Return the Vehicle to Stock the follow
24. rchips Program my vehicle with User Options Program my vehicle to factory stock Menu Layout FLASHPAQ FLASHPAQ Hardware Setup amp Info Menu Layout Performance Tuning Read Vehicle Change Setup View Settings Program Vehicle Menu Layout Vehicle Diagnostics Diagnostics Section B F A Q Frequently Asked Questions F A Q Frequently Asked Questions Recovery Procedure Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Superchips com Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 6 Page 7 Page 7 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 19 Superchip amp Superchips are registered trademarks of Superchips Inc Page 3 of 24 Form 0156B 1825 03 29 07 Superchips Inc Refund Policy If for any reason during the first thirty 30 days after your purchase of a new Superchips product Product you may return it to the place you bought it for a full refund of the purchase price credit or a replacement Product at the dealer s discretion This Guarantee does not apply to products purchased from auctions nor does it apply to Products purchased used Follow these procedures to get your refund or replacement des If you are returning a MicroTuner or Flashpaq use the MicroTuner or Flashpag to return your vehicle to the stock settings for the vehicle Instructions are included in the user manual 2 Put t
25. s form The following information will be necessary to process your request Check list Complete this form and have it available when you contact Superchips Contact Superchips Customer Service 407 585 7000 to obtain an RA number An RA number must be issued enter the RA number on the bottom of this form Attach a photocopy of your purchase receipt to this form Attach this form to the product being returned to Superchips Name Street Address City State Zip Home Phone Other phone _____ _ _ Place of purchase Date of Purchase If in Needs Update Vehicle Year __ Vehicle Make _ ____ Mode or there is a Status Vehicle Model Message Please List VIN Number File Status 1 File Status 2 Transmission Automatic Manual 7 File Status 3 Tuner model Serial number on back of flashpair Tuner E mail address RA Number Prior to returning any product to Superchips you must obtain an RA number please contact Superchips customer service at 407 585 7000 Please attach a photocopy of sales receipt here Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc
26. sage during a programming sequence the FLASHPAQ Tuner will attempt to recover the vehicle to the original stock program It is necessary to carefully follow the screen prompts possibly requiring multiple Ignition OFF and Ignition ON sequences to correctly return the vehicle to stock settings Status Notification When recovery is completed your vehicle is returned to factory stock You are now able to start your vehicle normally You may now attempt to use the FLASHPAQ Tuner to program your vehicle again or to program another vehicle the tuner is now reset and not locked to a vehicle Follow the on screen prompts In the event that recovery is unsuccessful or for any reason the FLASHPAQ Tuner fails to complete its programming cycle a Status message will be displayed on the unit Please make note of the message displayed and contact Superchips Customer Service Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc Page 23 of 24 Form 0156B 1825 03 29 07 Superchips Inc Page 24 of 24 Form 0156B 1825 03 29 07 Superchips Inc Superchips Inc 1790 East Airport Blvd Sanford FL 32773 407 585 7000 http www Superchips com Superchip amp Superchips are registered trademarks of Superchips Inc If it is necessary to return your ffashpa Tuner to Superchips please take a moment to copy and fill out thi
27. te of the stock program in your vehicle is required before your FLASHPAQ Tuner may be used on your vehicle You may call Superchips Customer Service for confirmation that a dealer updated file is available and instructions about how to have the stock files for your vehicle updated Write down both the Code number E XX and the File Name XXXXXXXXXX and give this to the Superchips customer service representative D Unsupported application If your particular vehicle or engine type is not currently supported by the FLASHPAQ Tuner the following error messages will be displayed This application is unsupported Currently Call us if incorrect Call Superchips Use Code E 36 Solution Check year model and engine to verify the FLASHPAQ Tuner being used is correct for the application If not return it to the dealer from which it was purchased for the correct FLASHPAQ Tuner If the vehicle is correct for the FLASHPAQ Tuner being used call Superchips Customer Service at 407 585 7000 for a Return Authorization number to send the FLASHPAQ Tuner in for inspection E Non Stock File Application If the FLASHPAQ Tuner has checked your file and cannot match it to a stock file the following messages will be displayed Vehicle File is Not Stock Call Superchips Use Code E 43 Solution This may be because another programmer has been previously used to reprogram the vehicle The vehicle computer must be reprogrammed with a valid stock prog
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