Samsung Telephone SVMI-16E User's Manual
Contents
1. SVM SVMi E Series SVM 400E SVMi 4E SVMi 8E SVMi 16E Quick Reference Guide Accessing Your Mailbox Subscriber Services Menu From Your Desk e Press the button labeled MESSAGE or VMMSG OR e Dial SVM Access Code You will be prompted to enter your Passcode e Enter your Password Default Password 0000 From Off Site Home Mobile Phone e Dial the phone number that is answered by the SVM Your Company Main Greeting e At the Main Greeting dial plus your Subscriber or Mailbox number Subscriber and Mailbox Number usually match your extension number e Enter your Password Default Password 0000 From Another Subscriber s Phone e Press the button labeled MESSAGE or VMMSG or dial SVM Access Code e Dial x followed by and your Extension Mailbox Number You will be prompted to enter your Passcode e Enter your Password Default Password 0000 Alternate Off Site for DID Users Home Mobile Phone e Dial your DID phone number Your Personal Greeting will answer in approximately 4 6 rings e During your Personal Greeting dial directly followed by your password Default Password 0000 Group New Group Saved Messages Messages Group Messages Menu lq Group Urgent Messages 2 Group Callback Requests Group Reminders Group Private Messages 5 Group Fax Only Messages g Pause Resume Menu Prompting lg Group A Specific Sender 4 Pl2. ay Access Coverage Play Menu Options Cancel Return 1 to Subscriber Menu Personal Greetings Assign and or Edit Primary Greeting 9 Assign and or Edit Busy Greeting 3 Assign and or Edit Blocking Greeting Assign and or Edit Night Greeting Assign and or Edit Screened Greeting Edit Only Personal Greetings 4 Edit Only Mailbox Greeting g Pause Resume Menu Prompting Play Menu Options A Cancel Return T to Subscriber Menu Mailbox Administration Change Message Alert 19 Change Pager Notification 1 Review Deleted Messages Review Undelivered Messages 5 Auto Play New Messages Auto Play Message Information lg Pause Resume Menu Prompting 19 Record amp Send Broadcast Message Play Menu Options EE Cancel Return to Subscriber Menu Personal Services 1 m 3 m 7 8 Pause Resume Play Menu Subscriber Menu Options Review Workload Edit Stored Telephone Numbers Change 4 Change Weekly Schedule Password Place a 9 Record Direct Call Name Ts Enter Diretory Name Personal Extended Administration Prompting Pause Resume lg Pause Resume Menu Prompting Menu Prompting Play 9 Play Menu Options Record Cancel Return a Reminder to Services Menu Menu Options Cancel Return to Subscriber Menu SVM Subscriber Services Menu NOTE All options show
3. ay Message Inventory Play Menu Options Cancel Return to Subscriber Menu Listen to New Review Saved Messages d n Messages Listen Menu Play Message 47 Play Previous Message Save Message o Discard Message _ 4 Reply to Sender Place Call to Sender 55 Deliver Copy of Fax Message me Forward a Copy of Message o7 Rewind 5 Seconds 77 Change Playback Volume lg Pause Resume Message Playback 9 Fast Forward 5 Seconds Change 99 Playback Speed Skip to Next Message FF Scan Messages Play Menu Options Play Message 00 Information Cancel Return to Subscriber Menu Record amp Send Messages Record Menu For a Directory of Subscribers To Create a E Reminder Enter the Recipient s Number lq Review Recording 9 Stop Append to Recording 3 Discard Recording and Rerecord Set Delivery Options g Specify Future Delivery SEND Message Then Copy 7 Rewind 5 Seconds o Change 77 Playback Volume g Pause Resume Record Playback 9 Fast Forward 5 Seconds L Change 99 Playback Speed SEND Message Then Exit Record L Play Menu Options Cancel Return I to Subscriber Menu Access Manager 1 Follow Me 3 Block All Calls al Call Forwarding 5 Call Screening 6 Find Me 9 Auto Set Night Intercept 8 Pause Resume Menu Prompting Pl
4. n MAY NOT be authorized If an option is not authorized please speakto your System Administrator Exit Subscriber Menu First Time Easy Set Up There are five easy setup options required for optimum performance These can be done after you log in 7 Change Your Password 7 1 Required to Log In as a Subscriber Password length can be from 1 to 8 digits Default password is 0000 Record Your Name 7 2 This recorded name plays to your callers when they are transferred throught the Auto Attendant It is also used by the Automated Directory so the caller can verify they spelled your name correctly Enter Your Dial By Name Directory Name 7 3 You will be asked to first spell and enter and accept your Last Name then your First Name on the Telephone Keypad This is used by the Automated Directory for callers who do not know your extension number but do know your name This is your Personal Greeting that plays to your callers when you do not answer your phone Record Your Mailbox Greeting 5 7 This Greeting is only used if you do not have a Primary Greeting recorded and or another Subscriber transfers a caller directly into your Mailbox 4 Record Your Primary No Answer Greeting 5 1 There are other Personal Greetings available that can be scheduled to play for Busy Forward All DND and Night Call Conditions Ask your System Administrator for more inf
5. o let you know you have new mes sages This option can be turned on off PAGER NOTIFICATION 6 2 When enabled the system will call your Pager to let you know you have new messages This option can be turned on off at a S Seer re env ee ene rey vce ET AE te MAILBOX Quickly send a message to another Subscriber RECORD AND SEND A MESSAGE 2 RENINDER eater bo rete tre te ne teres neve rrr ona rT ver reinvent ven terrane Quickly send a message to yourself STORED TELEPHONE NUMBERS ccccssscsssssssssssssesssseessseessseessseessseees 2 Enter a list of numbers used by Follow Me Find Me and all Notifications UNDELETE MESSAGES de eit ieee 6 3 Deleted messages can be recovered any time before Daily Maintenance time scheduled by the System Administrator The default time is 3 a m Must be Authorized by System Administrator SAMSUNG DIGITal everyone s invited
6. ormation on Call Condition Greetings HomePage Functions While Listening to a Message Fa While Listenin o 6 to Messages 1 2 _ Play Messages dite Save 11 Message Previous Messag m i 5 i E Call Sender 55 Deliver Fax Copy 77 Change Volume Cancel 00 Msg Information Scan Messages Functions While Recording and Sending a Message While Recording Messages 1 3 Review Discard Recording Rerecord 4 2 Delivery Schedule Options Future Delivery du mm Rewind 5 Secs 9 _ Forward 5 Secs 77 99 Change Volume Change Speed Cancel Play Send Options Quick Reference Index AUTO PLAY OF MESSAGE INFORMATION 6 6 Time amp Date Stamp Information This option can be turned on off AUTO PLAY NEW MESSAGES 6 5 Plays new messages after you log in This option can be turned on off DIRECTE CALE uenea en nO On nC env eee ee ro Tn 5 Used for make out going calls while logged in EXTENDED PROMPTIN Go ecesccsos cecoscsscenrtestessicenecszesanes avorssosantissivescauer testes 7 4 This option can be turned on off PIND TIE oE 4 6 Calls you at a series of numbers in your stored number list FOLLOW o 4 1 Changes the number where you are taking your calls LISTEN TO NEW MESSAGES and de ede 1 LISTEN TO SAVED MESSAGES 3 MESSAGE ALERT 6 1 When enabled the system will call you t
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