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Radio Shack 360 User's Manual

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1. appears 2 While END appears hold down DELETE until NO CALLS appears USING CALLBACK When a phone number you want to dial appears on the display you can press CALL BACK to automatically dial it illustration DIALING appears then the phone number appears Then after the system dials the num ber PICKUP PHONE appears 29 a ZS 43 980 fm Page 30 Monday August 16 1999 4 44 PM To complete the call pick up the phone within 4 seconds af ter you see PICKUP PHONE If you do not pick up the phone within 4 seconds PICKUP PHONE disappears and the system does not complete the call Otherwise press CALLBACK again to redial the number Notes e If the phone number s area code matches the area code you stored the system simply dials the phone number If the phone number s area code does not match the area code you stored the system automati cally dials a 1 before dialing the phone number Or press CALLBACK twice to set up the system so it does not dial a 1 before dialing the phone number e If you did not store an area code while installing the bat teries the system displays SET AREA CODE fora few seconds Follow Steps 6 8 under Installing Batteries Programming the System on Page 11 to store the area code Then press CALLBACK to dial the number again 30 e BP ZS 43 980 fm Page 31 Monday August 16 1999 4 44 PM Calling the Last Reviewed Number To call th
2. 43 980 fm Page 1 Monday August 16 1999 4 44 PM A Cat No 43 980 OWNER S MANUAL a H Please read before using this equipment System 360 Caller ID with Callback RadioShack b 48 BP ZS 43 980 fm Page 2 Monday August 16 1999 4 44 PM Warning To reduce the risk of fire or shock hazard do not expose this product to rain or moisture A N RISK OF ELECTRIC SHOCK N DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICE ABLE PARTS INSIDE REFER SERVIC ING TO QUALIFIED PERSONNEL This symbol is intended to alert you to the presence of un insulated dangerous voltage within the product s enclosure that might be of sufficient magnitude to constitute a risk of electric shock Do not open the product s case This symbol is intended to inform you that important oper ating and maintenance instructions are included in the lit erature accompanying this product 1997 Tandy Corporation All Rights Reserved RadioShack is a trademark used by Tandy Corporation 498 gt amp BP ZNA 43 980 fm Page 3 Monday August 16 1999 4 44 PM FEATURES Your RadioShack System 360 Caller ID with Callback is the latest in telephone technology The system displays the call er s telephone number and name if available in your area and the current date and time as provided by your local phone co
3. The system receives and displays this information for each call and updates the display with the current date and time The display also shows if caller information is not avail able or if the number is blocked by the sender see Dis played Call Information on Page 26 CALL flashes during a new incoming call the new call indi cator flashes and the call record shows for 20 seconds then the number of new calls and NEW CALLS appears The new call indicator slowly flashes until you review a call see Reviewing Call Records on Page 24 Note If you have a phone that has a hold feature we do not recommend using hold for very long The Caller ID informa tion sent by the phone company might disconnect a caller on hold if a new call comes in 22 e ZNA 43 980 fm Page 23 Monday August 16 1999 4 44 PM If the new call indicator flashes rapidly while the phone is ringing and you see PRIVATE CALL the caller is blocking their name or telephone number from being sent If you subscribe to your phone company s message waiting service your system can inform you when the phone compa ny has messages waiting If the new call indicator flashes slowly and you see MESSAGE WAITING you have a voice message in your mailbox This remains until you retrieve the message or delete the call illustration 23 498 ZS 43 980 fm Page 24 Monday August 16 1999 4 44 PM REVIEWING CALL RECORDS Each
4. bat teries into the compart ment as indicated by the polarity symbols and marked inside the com partment illustration 12 e ZNA 43 980 fm Page 13 Monday August 16 1999 4 44 PM 4 Turn the system over so you can see the display After you install batteries the system beeps and dis plays FA640 REV 1 8 information about the sys tem s software then SET LANGUAGE for a few sec onds then ENGLISH the default display language appears for about 45 sec onds 5 To select another language illustration while ENGLISH appears press REVIEW once to display French or twice to display Spanish 13 ssn jb BP ZNA 43 980 fm Page 14 Monday August 16 1999 4 44 PM Notes e The display shows ENGLISH again if you press REVIEW amp a third time e If you do not press any key within 45 seconds after pressing REVIEW A the module automatically selects English Go to Step 7 6 Press W REVIEW to store the selected language The module beeps and 000 and SET AREA CODE English CODIGO DE AREA Spanish or CHOISIR ZONE French appears The first 0 flashes 14 e ZS 43 980 fm Page 15 Monday August 16 1999 4 44 PM 7 Within 45 seconds repeatedly press REVIEW until the first digit of your area code appears then press W REVIEW to set the digit The second 0 flashes Notes e If you make a mistake while setting the area code press DELETE Th
5. shelf or table or mount it on a wall 4 e BP ZNA 43 980 fm Page 5 Monday August 16 1999 4 44 PM Note You need four AAA batteries not supplied to power the System 360 This system has been tested and found to comply with all applicable UL and FCC standards We recommend you record the system s serial number here The number is on the system s bottom panel Serial Number Important Information To use this system you must be in an area where Caller ID service is available and you must subscribe to the service e Your system displays the caller s name only if this fea ture is available in your area and you subscribe to it e BP ZS 43 980 fm Page 6 Monday August 16 1999 4 44 PM FCC INFORMATION We have designed your System 360 to conform to federal regulations and you can connect it to most telephone lines However each Caller ID system and each device such as a telephone or answering machine that you connect to the telephone line draws power from the line We refer to this power draw as the system s ringer equivalence number or REN The REN is shown on the bottom of the system If you use more than one telephone or other device on the line add up all of the RENs If the total is more than five your telephone might not ring In rural areas a total REN of three might impair ringer operation If ringer operation is im paired remove a device from the l
6. to disconnect your system until you have resolved the problem 36 e ZNA 43 980 fm Page 37 Monday August 16 1999 4 44 PM LIGHTNING Your system has built in protection circuits to reduce the risk of damage from surges in telephone and power line current These protection circuits meet or exceed the FCC require ments However lightning striking the telephone or power lines can damage your system Lightning damage is not common Nevertheless if you live in an area that has severe electrical storms we suggest that you unplug the telephone system during storms to reduce the possibility of damage 37 E G BP ZNA 43 980 fm Page 38 Monday August 16 1999 4 44 PM NOTES 38 498 L FAS 43 980 fm Page 39 Monday August 16 1999 4 44 PM Limited One Year Warranty This product is warranted by RadioShack against manufacturing defects in mate rial and workmanship under normal use for one 1 year from the date of pur chase from RadioShack company owned stores and authorized RadioShack franchisees and dealers EXCEPT AS PROVIDED HEREIN RadioShack MAKES NO EXPRESS WARRANTIES AND ANY IMPLIED WARRANTIES IN CLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICU LAR PURPOSE ARE LIMITED IN DURATION TO THE DURATION OF THE WRITTEN LIMITED WARRANTIES CONTAINED HEREIN EXCEPT AS PRO VIDED HEREIN RadioShack SHALL HAVE NO LIABILITY OR RESPONSIBIL ITY TO CUSTOMER OR ANY OTHER PERSON OR ENTIT
7. 0 fm Page 10 Monday August 16 1999 4 44 PM TrOUDIESHOOTING ceecesseeceeseeeeeeseeeeeeseeseseeesneeneesneenennnes 34 Care and Maintenance ccccssseeeseessseeenseeesseeneneees 35 Eeldan E ca lee cea E TAT 37 10 e ZNA 43 980 fm Page 11 Monday August 16 1999 4 44 PM PREPARATION INSTALLING BATTERIES SETUP You need four AAA batteries not supplied to power the system For the longest operation and best performance we recommend alkaline batteries such as RadioShack Cat No 23 558 illustration Cautions e Always use fresh batteries of the required size and type Do not mix old and new batteries different types of bat teries standard alkaline or rechargeable or rechargeable batteries of different capacities Follow these steps to install batteridll USHER Aram the sys tem Note When replacing the batteries install the new ones within 1 minute or the system s date and time will be lost The Caller ID information however stays stored in the sys tem s memory 11 e BP ZNA 43 980 fm Page 12 Monday August 16 1999 4 44 PM 1 If you are replacing the batteries unplug the phone line and the phone s cord from the system 2 Use a Phillips screwdriver to remove the battery com partment screw on the bot illustration tom of the system then slide the cover off in the direction of the arrow on the cover s door 3 Insert four fresh AAA
8. 360 Caller ID with Callback is an example of superior design and craftsmanship The following suggestions will help you care for your system so you can en joy it for years Keep the system dry If it gets wet wipe it dry immediately Liquids might contain minerals that can corrode the electronic circuits Use and store the system only in normal tem perature environments Temperature extremes can shorten the life of electronic devices dam age batteries and distort or melt plastic parts Keep the system away from dust and dirt which can cause premature wear of parts Handle the system gently and carefully Drop ping it can damage circuit boards and cases and can cause the system to work improperly 35 ao s ZS 43 980 fm Page 36 Monday August 16 1999 4 44 PM Use only fresh batteries of the required size and type Batteries can leak chemicals that damage your system s electronic parts Wipe the system with a damp cloth occasionally to keep it looking new Do not use harsh chem icals cleaning solvents or strong detergents to clean the system Modifying or tampering with the system s internal compo nents can cause a malfunction and might invalidate your sys tem s warranty and void your FCC authorization to operate it If your system is not performing as it should take it to your local RadioShack store for assistance If the trouble is affect ing the telephone lines the phone company can ask you
9. 80 fm Page 40 Monday August 16 1999 4 44 PM Continued This warranty does not cover a damage or failure caused by or attributable to acts of God abuse accident misuse improper or abnormal usage failure to follow instructions improper installation or maintenance alteration lightning or other incidence of excess voltage or current b any repairs other than those provided by a RadioShack Au thorized Service Facility c consumables such as fuses or batteries d cosmetic damage e transportation shipping or insurance costs or f costs of product removal installation set up service adjustment or rein stallation This warranty gives you specific legal rights and you may also have other rights which vary from state to state RadioShack Customer Relations Dept W 100 Throckmorton St Suite 600 Fort Worth TX 76102 We Service What We Sell 3 97 RadioShack A Division of Tandy Corporation Fort Worth Texas 76102 5A7 Printed in Malaysia
10. ALLBACK until appears on the display and the system beeps once 32 e ZS 43 980 fm Page 33 Monday August 16 1999 4 44 PM As you press REVIEW or REVIEW to review stored records dall gi A appears on each record marked as a VIP call record Unmarking a VIP Call Record 1 Repeatedly press REVIEW amp or REVIEW to display the VIP call record you want to unmark 2 Hold down CALLBACK until disappears from the display and the system beeps once 33 eje BP ZS 43 980 fm Page 34 Monday August 16 1999 4 44 PM TROUBLESHOOTING If your system is not working as it should these suggestions might help you eliminate the problem Problem Solution Blank screen Battery installation Replace or rein stall the batteries as described in In stalling Batteries Programming the Mod ule on Page 11 Contrast control Adjust the contrast as described in Adjusting the Display Contrast on Page 17 You have an Someone picked up a telephone on the incoming same phone line before the system re call but do corded the call record This is not a mal not receive function any Caller ID information No data was sent by the phone compa ny with the call NO DATA SENT ap pears This is not a malfunction 34 498 BP ZNA 43 980 fm Page 35 Monday August 16 1999 4 44 PM CARE AND MAINTENANCE Your RadioShack System
11. ORS ZONE FUERA DE AREA 26 ic o amp 43 980 fm Page 27 Monday August 16 1999 4 44 PM Display ae English Description French Spanish Appears if the Caller ID information was ERROR garbled or if there was an error during ERREUR the transmission of Caller ID informa ERROR tion A appears where the data is lost Appears if there are no call records in NO CALLS the system s memory when you press a REVIEW key AUCUN APPELS NO LLAMADAS Appears when a message is waiting if you subscribe to your phone company s message waiting service MESSAGE WAITING MES EN ATTENTE MENSAJE ESPERA Appears after the system dials a number when you press CALLBACK PICKUP PHONE DECROCHEZ LEVANTAR TEL Appears to prompt you to set the area code SET AREA CODE CHOISIR ZONE CODIGO DE AREA ic 27 o amp ZNA 43 980 fm Page 28 Monday August 16 1999 4 44 PM DELETING CALL RECORDS Deleting a Single Call Note You cannot delete a call marked as a VIP call by us ing only the steps in this section See Using VIP Calls on Page 31 1 Repeatedly press either REVIEW key until the call you want to delete appears 2 Press DELETE twice illustration 28 e BP ZS 43 980 fm Page 29 Monday August 16 1999 4 44 PM Deleting All Calls 1 Repeatedly press either REVIEW key until END
12. Y WITH RESPECT TO ANY LIABILITY LOSS OR DAMAGE CAUSED DIRECTLY OR INDIRECTLY BY USE OR PERFORMANCE OF THE PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY INCLUDING BUT NOT LIMITED TO ANY DAMAGES RESULTING FROM INCONVENIENCE LOSS OF TIME DATA PROPERTY REVENUE OR PROFIT OR ANY INDIRECT SPECIAL INCIDEN TAL OR CONSEQUENTIAL DAMAGES EVEN IF RadioShack HAS BEEN AD VISED OF THE POSSIBILITY OF SUCH DAMAGES Some states do not allow the limitations on how long an implied warranty lasts or the exclusion of incidental or consequential damages so the above limitations or exclusions may not apply to you In the event of a product defect during the warranty period take the product and the RadioShack sales receipt as proof of purchase date to any RadioShack store RadioShack will at its option unless otherwise provided by law a cor rect the defect by product repair without charge for parts and labor b replace the product with one of the same or similar design or c refund the purchase price All replaced parts and products and products on which a refund is made become the property of RadioShack New or reconditioned parts and products may be used in the performance of warranty service Repaired or replaced parts and products are warranted for the remainder of the original warranty period You will be charged for repair or replacement of the product made after the expiration of the warranty period Continued 39 LB ZS 43 9
13. e cursor moves to the first digit of the area code Then repeat Steps 7 and 8 to reset the area code e If you do not press any key within 45 seconds in this step or Step 8 the system automatically sets the area code to 000 If this happens remove the bat teries wait about 15 seconds to reset the memory then begin again from Step 3 8 Repeat Step 7 to set the second and third digits of your area code When you enter the area code s last digit the system beeps once and displays 12 00AM 1 01 15 ao s BP ZNA 43 980 fm Page 16 Monday August 16 1999 4 44 PM The telephone company sends the correct time with each incoming call so the correct date and time are automatically set when the system receives its first call 9 Replace the battery cover and the screw If you are replacing the batteries reconnect the phone lines When flashes in the upper right corner of the display or the display dims replace the batteries Cautions e Always remove old or weak batteries Batteries can leak chemicals that can damage your system e Dispose of dead batteries promptly and properly do not bury or burn them Do not mix old and new batteries different types of bat teries standard alkaline or rechargeable or recharge able batteries of different capacities 16 e BP ZS 43 980 fm Page 17 Monday August 16 1999 4 44 PM ADJUSTING THE DISPLAY CONTRAST To increase the display contra
14. e phone number in the last call record you re viewed press CALLBACK when the current time and date appear The system dials the number and displays PICKUP PHONE To complete the call pick up the phone within 4 seconds after PICKUP PHONE appears USING VIP CALLS If you receive a call from an important caller someone you call frequently for example you can mark that caller s call record as a VIP call That way each time you receive a call from that person s number the system sounds 4 quick beeps each time the phone rings until you answer the call You can mark up to 32 call records as VIP calls and review and delete the marks at any time 31 BP ZS 43 980 fm Page 32 Monday August 16 1999 4 44 PM Notes e The system protects VIP call records to make it difficult to delete them by mistake To delete a VIP call record you must first unmark it using the steps in Unmarking a VIP Call Record on Page 33 then delete it using the steps in Deleting a Single Call on Page 28 e If you try to mark more than 32 call records as VIP calls the system beeps 4 times to indicate its memory is full Marking a Call Record as a VIP Call Record Hint If there is no call record for a caller you want to assign as a VIP caller have the person call you Then mark that call record as a VIP call record 1 Repeatedly press REVIEW A or REVIEW to display the call record you want to mark 2 Hold down C
15. g machines block Caller ID informa tion from the System 360 If this happens you might have to disconnect the answering machine MOUNTING THE SYSTEM You can place the System 360 directly on a desk shelf or table or mount it on a wall using the supplied mounting bracket and screws Follow these steps to mount the system on a wall 1 Select a location near the phone line jack Then using the round holes in the illustration mounting bracket as a tem plate mark the mounting screw locations on the wall 2 Drill two holes about 1 s inch in diameter in the wall at the marked locations 20 ae ZNA 43 980 fm Page 21 Monday August 16 1999 4 44 PM 3 While holding the bracket against the wall thread a screw through each round hole in the bracket then tighten the screws illustration 4 Align the slots on the back of the system with the hooks on the bracket Gently push the system down on the bracket to secure it illustration To remove the system from the bracket press up on the bot tom of the system until it snaps off of the bracket 21 a BP ZNA 43 980 fm Page 22 Monday August 16 1999 4 44 PM OPERATION RECEIVING CALLS Caller ID is a service provided by your telephone company When you subscribe to this service the telephone company sends the caller s telephone number and name if available and the call s date and time between the first and second rings
16. ine Your system complies with Part 68 of FCC Rules You must upon request provide the Federal Communications Com mission FCC registration number and the REN to your telephone company Both numbers are shown on the bot tom of the system a san j bs BP ZNA 43 980 fm Page 7 Monday August 16 1999 4 44 PM Note You must not connect your System 360 to e Coin operated systems e Party line systems e Most electronic key telephone systems In the unlikely event that your System 360 causes problems on the phone line the phone company can temporarily dis connect your service If this happens the phone company at tempts to notify you in advance If advance notice is not practical the phone company notifies you as soon as possi ble and advises you of your right to file a complaint with the FCC Also the phone company can make changes to its lines equipment operations or procedures that could affect the operation of this system The phone company notifies you of these changes in advance so you can take the necessary steps to prevent interruption of your telephone service e BP ZS 43 980 fm Page 8 Monday August 16 1999 4 44 PM This system complies with the limits for a Class B device as specified in Part 15 of FCC Rules These limits provide rea sonable protection against radio and TV interference in a res idential area However your System 360 might cause TV or radio interference even when
17. it is operating properly To eliminate interference you can try one or more of the fol lowing e Reorient or relocate the radio or TV receiving antenna e Increase the distance between the System 360 and the radio or TV e Use outlets on different electrical circuits for the System 360 and the radio or TV Contact your local RadioShack store if the problem contin ues a san j bs BP ZS 43 980 fm Page 9 Monday August 16 1999 4 44 PM CONTENTS Preparation ee 11 Installing BatterieS Setup 0 eee seer eeeeeeeeneeeeeee 11 Adjusting the Display Contrast 00 0 0 eeeeeeeeeeeees 17 Connecting the System esce 18 Connecting to a Phone ee eeeeeeeeeeeeeeeeeeeees 18 Connecting to an Answering Machine 19 Mounting the System oe eeeeesseeeeneeeeeeeeeeeeeeees 20 Operation cececcssseersnseeeeesseesseeeeesseeeeeeeneesseeeeseseeeeeseneenses 22 Receiving Gallls nersini iaa iad ani 22 Reviewing Call Records 000 eeeeeeeeeeeeesneeeenteerneees 24 Displayed Call Information eee eeeeeee 26 Deleting Call RECOrds 0 0 eee eeeeeeeeeeeeeneeeenneerneees 28 Deleting a Single Call eeens 28 Deleting All Calls oaeee 29 Using Callback ia arii mip dined 29 Calling the Last Reviewed Number 31 Using VIP Gallsiscctsssciziaietiscsstpeciagiseneesteseteciee ca leeetes 31 Marking a Call Record as a VIP Call Record 32 Unmarking a VIP Call Record eeen 33 9 a BP ZS 43 98
18. mpany to Caller ID service subscribers The sys tem s callback feature lets you dial a callers number with the press of a single button The system stores and displays up to 64 single number only or multiple name and number Caller ID records Your System 360 includes these features VIP Call lets you mark up to 32 stored names and phone numbers as important callers Then when those callers call the system sounds a distinctive tone New Call Counter displays the number of new calls you have received DELETE Button lets you erase Caller ID records one at a time or all at once ae BP ZNA 43 980 fm Page 4 Monday August 16 1999 4 44 PM Time and Date Display displays the current time and date as provided to Caller ID service subscribers by your lo cal telephone company Message Waiting Indicator appears when you have re ceived a voice mail message if you subscribe to the mes sage waiting service from your local phone company Large Liquid Crystal Display makes it easy to see call er information and the current time and date Contrast Control lets you adjust the display s contrast for your own particular preference REVIEW Buttons let you easily scroll through all Caller ID records stored in memory Easy Installation the system easily connects to your telephone line so you can quickly begin using it Mounting Options you can place the system on a desk
19. st hold down DELETE while repeatedly pressing REVIEW A To decrease the display contrast hold down DELETE while repeatedly pressing W REVIEW illustration Note Do not hold down DELETE without also pressing one of the REVIEW keys You could accidentally erase the call memory if you hold down only DELETE 17 e ZS 43 980 fm Page 18 Monday August 16 1999 4 44 PM CONNECTING THE SYSTEM Connecting to a Phone illustration 1 Disconnect the telephone line cord from the phone and plug it into the system s LINE jack 2 Plug one end of the supplied line cord into the system s PHONE jack 3 Plug the other end of the cord into the phone s jack a ani bs BP ZNA 43 980 fm Page 19 Monday August 16 1999 4 44 PM Connecting to an Answering Machine add new illustration 1 Disconnect the telephone line cord that connects your answering machine to your phone from the answering machine s jack Then plug it into the system s PHONE jack 2 Plug one end of the supplied line cord into the system s LINE jack 3 Plug the cord s other end into the answering machine s jack 4 Set your answering machine to answer after two or more rings This gives the System 360 time to record information about the call that the phone company sends between the first and second rings 19 a an jb BP ZNA 43 980 fm Page 20 Monday August 16 1999 4 44 PM Note Some answerin
20. time you receive a call your system saves a call record in memory that you can review later or while you are on the phone Your system saves up to 64 call records then for subsequent calls it replaces the oldest call record with each new one A stored call record includes e Call number order the call is received Time and date of the call Caller s telephone number e Caller s name if available Repeatedly press REVIEW to see more recent call records or W REVIEW to see older call records 24 498 BP ZNA 43 980 fm Page 25 Monday August 16 1999 4 44 PM illustration show REVIEW buttons Note The system returns to the time date display after 20 seconds if you do not press a key 25 eje 43 980 fm Page 26 Monday August 16 1999 4 44 PM Displayed Call Information The system can display the following information Description Display English French Spanish Appears the first time you review a new call record xx is the number of new calls XX NEW CALL S all languages The caller has blocked the Caller ID Information from being sent PRIVATE CALL APPEL PERSON NEL LLAMADA PRI VADA Appears when you reach the end of your END call records Press the other REVIEW key FIN to see them again FIN Appears if the caller is not within a Caller ID service area No caller information appears OUT OF AREA H

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