Polycom SoundPoint IP 601 User's Manual
Contents
1. verizon Polycom soundPoint IP 601 User Guide For training documentation please visit us http customertraining verizonbusiness com or call 1 800 622 1049 2006 2007 2008 Verizon All Rights Reserved The Verizon and Verizon Business names and logos and all other names logos and slogans identifying Verizon s products and services are trademarks and service marks or registered trademarks and service marks of Verizon Trademark Services LLC or its affiliates in the United States and or other countries All other trademarks and service marks are the property of their respective owners Version 1 08 Table of Contents Table of Contents 2 Introduction 4 Installation 4 Connect the Network and Power Source 4 Connect the Handset and Optional Headset 5 Attach the Base 5 Features 6 Key Descriptions 7 Configure Basic Settings 8 Appearance of Date Time 8 Display Contrast 8 Headset Memory Mode 8 Ring Type 9 Directory Search 9 Call Lists 9 Contacts 10 Add Edit a Contact 10 Search 10 Speed Dial 10 Remove a Speed Dial Entry 11 Place a Cal ooo OT Use the Handset 12 Use the Hands Free Speakerphone 12 Use the Headset 12 AnsweraCall _ S 12 Call Hold 13 Call Hold and Resume 13 Multiple Calls on Hold 13 Mute Volume _ _ _ _ _ _ 14 Call Transfer Ci Call Forward 14 Disable Call Forwarding 14 End a Call 14 Shared Call Appearance 15 Multiple Lines 15 Multiple Keys per2. NewCall softkey to obtain a dial tone and a new call appearance for a second call 3 28 p m Monday January 13 To Bob Smith 9304 To Bob Smith 9304 00 03 28 From John Brown 30r Fror Jahn Brown 2307 00 01 22 Hold Eob Smith 9304 000455 Endcal Trnsfer fconfrnc Voice Mail 17 Shared Lines A shared line is indicated by a different line icon In the following example the first line is private and the second line is shared An incoming call to that number causes both phones to ring if two phones share a line The call can be answered on either phone but not both If a shared line is in use on one of the phones it cannot be used on the other one The shared line icon changes to a moving icon and the line LED turns red when it is in use remotely Calls on shared lines can be transferred put on hold or added to a conference 2078a__ 3 28 p m Monday January 13 New Call Forward Received messages are indicated by a flashing Message Waiting Indicator MWI on the front of the phone Individual line indicators reflect voice or text messages left on that line useful if multiple lines are in use A stutter dial tone in place of a normal dial tone also indicates that one or more voice messages are in your message center Listen to Messages 1 Press the Messages button 2 Press the Message Center soft key 3 Select the line you want to retrieve messages from if multiple lines are in
3. below 3 28 p m Monday January 13 New Call Forward 3 28 p m Monday January 13 New Call ll Forward Multiple Keys per Line Each line on the phone can be configured to have more than one line key associated with it In this case the display would look like the example below 16 Multiple Call Appearance Each line on the phone can be configured to have one or more call appearances More than one call appearance is useful if there is an active call and an incoming call rings on the same line In the first example on the right extension 9301 is in an outbound call with 9304 The second example shows an incoming call from John Brown To answer the call put the original call on hold or press the button to access the new call Softkey labels are updated on the display with the following options Answer the incoming call places the original call on hold and refreshes the softkey labels as shown in the third example If more than two call appearances are in use two appear on the display and the total number is indicated by a counter at the bottom right corner of the display For example 2 3 indicates that the highlighted call is the second one out of a total of three Reject the incoming call Forward the incoming call to another extension In the example another outbound call can be placed on the same first line 1 Press the Hold softkey during the first call 2 Press the
4. the cord to the handset jack on the back of the phone 2 Connect the headset optional to the headset jack on the side of the phone Attach the Base 1 Place all cords in the recessed area above the modular jacks in the first example above 2 Align the two protrusions on the on the bracket with their corresponding holes in the phone and snap them together to lock the base to the phone Features The features of the SoundPoint IP 601 are shown below Line Indicators Individual multicolor LEDs display a dynomic call state Display Control TP Keys Line Speed Dial Keys Use the amow kays Use these keys to activate to scroll through the up to six ines or speed displayed infomation diols that con be assigned to your phone Feature Keys n ee Access importont features ian uing these keys piah 7 LOG screen will display pma beb forthese keys sobrii to identify their context provide tbe 10 digis imi A iphabetic and special ee characters available in context s O To Uy Headset a l Microphone Mute Hold Volume Adjustment Keys Speakerphone Use these to oust the volume of the handset headset speaker and ringer Indicator This will alert you to incoming call new messages and other Graphic Display Shows information about calls messages soft keys time date ond other relevant Hands free Microphone This works best when the phone is ploced on a hard flat suface Key Descrip
5. Line 15 Multiple Call Appearance 16 Shared Lines 17 Voice Mail 17 Listen to Messages 17 Introduction Installation The Polycom SoundPoint IP 601 is a full duplex hands free Session Initiation Protocol SIP phone It provides telephony features such as Shared Call Appearance Call Hold Call Transfer and Do Not Disturb The following instructions provide basic installation instructions Contact your system administrator for additional information or assistance Connect the Network and Power Source Use Power over Ethernet PoE for network and power source connections unless otherwise directed by your system administrator NOTE The AC power adapter is a separate optional accessory Your system administrator will provide one to you if necessary AC Power Option Connect the supplied network cable between the LAN jack on the phone and the LAN port on the wall or hub switch device port Connect the DC plug on the AC wall adapter to the DC jack marked on the phone In Line Power Option Plug the supplied network cable between the LAN jack on the phone and an available Power and Data port on the In Line Csco Catalyst In Line Power switch if the phone is Power Switch connected to a compatible Ethernet switch IEEE 802 3of compliant In Line Power switch Connect the Handset and Optional Headset 1 Connect the short straight end of the phone cord to the handset and the corresponding longer straight end of
6. e 4 Use the up or down arrow keys to select the ring type you want 5 Press the Play soft key to hear the ring type if applicable 6 Press the Select soft key 7 Press Menu or the Exit soft key to the idle display a Directory Search You can configure how the search of the Contact Directory is performed You can search by first name or last name Press the Directories button Select Contact Directory Select More Select Search Use the dial pad for to enter the first few characters for First or Last names 6 Press Search Successful matches can be dialed from the results screen NOTE The reconfiguration could take a few minutes depending on the size of your contact directory oe tS Call Lists Local lists of incoming missed and received calls and outgoing also known as placed calls are maintained by the phone up to 100 for each list Press the Directories button Press the Call Lists soft key o Press the Missed Calls soft key to view missed calls o Press the Received Calls soft key to view received calls o Press the Placed Calls soft key to view outgoing calls Press the Edit soft key to change the dial string before dialing Contacts 10 Press the Dial soft key to call a number from one of the call lists Press the Exit soft key return to the previous menu To quickly view respective call lists from the idle display Press the right arrow for Placed Calls Press the left arr
7. figured SNTP server Contact your system administrator if the date time is incorrect Go to http customertraining verizonbusiness com for information on Daylight Savings Time programming 1 Press the Menu button Select Settings gt Basic gt Preferences gt Time amp Date 3 Select Clock Date Clock Time Clock Order or Enable Disable 4 Scroll through the options under each of these selections using the arrow keys 5 Press Select to confirm your choice 6 Press Menu to the idle display m Display Contrast 1 Press the Menu button 2 Select Settings gt Basic gt Contrast 3 Press the Up or Down soft keys to increase or decrease the display contrast 4 Press the Ok or Cancel soft keys to accept or reject changes 5 Press Menu or the Exit soft key to the idle display Headset Memory Mode This feature is useful for permanent or full time headset users 1 Press the Menu button Select Settings gt Basic gt Preferences gt Headset Memory 3 Use the up or down arrows and Select soft key to enable Headset Memory Mode 4 Press Menu to return to the main menu A Ring Type You can select from different ring types to distinguish between lines or to have a different ring from a co worker close by 1 Press the Menu button Select Settings gt Basic gt Ring Type 3 Select the line you want to change using the up or down arrow keys if multiple lines are configured on your phone if applicabl
8. ow for Received Calls Press the down arrow for Missed Calls For additional options press the More soft key followed by Info to view information about the call Save to store the contact to the Contact Directory Clear to delete the call from the list More and Exit to return to the idle display In addition to your missed placed and received calls directory the phone can store a local directory of 500 or more contacts You can add delete edit dial or search for any contact in this list Add Edit a Contact 1 Press the Directories button 2 Select Contact Directory 3 Press the 1 A a soft key to select between numeric and upper lower case alphanumeric modes 4 Enter the first and or last name using the keypad 5 Enter the contact number This is a required field and it must be unique Search From the Contact Directory 1 Press the More soft key 2 Press the Search soft key 3 Use the dial pad to enter the first few characters for First or Last names 4 Press the Search soft key Successful matches can be dialed from the results Speed Dial Pre assigned numbers can be associated with line keys for rapid automated dialing Speed dial entries are consecutively placed next to assigned line keys on the phone Example To assign Jane to a speed dial entry 1 Press the Directories button Select Contact Directory 3 Press the Add soft key to enter Jane s contact details OR Select Jane s e
9. splay 2 Press the Resume soft key or the line button to retrieve the call NOTE Calls on hold may generate music so be careful if you are on a conference call Multiple Calls on Hold You can use the arrow keys to switch between calls then press the Resume soft key to retrieve a call when multiple calls are on hold on a single line An indicator appears on the display if more than two calls are on hold on a single key For example 2 3 shows that this is the second call out of three calls The details of calls on any line key can viewed by pressing that line key and holding it down for a few seconds if calls are on hold on more than one line If a line key is pressed briefly the first call on hold on that line is retrieved A During a call press The Message Waiting Indicator MWI turns red and a microphone on the graphic display indicates that the other party or parties cannot hear you Microphone Mute applies to all modes handset headset and hands free speakerphone You can still hear all other parties while mute is enabled Volume Call Transfer Call Forward End a Call 14 ie B To turn off microphone mute press E again Press CELOD to adjust the receiver volume during a call Pressing these keys in the idle state adjusts the ringer volume NOTE To conform to regulatory requirements handset and headset volume returns to a preset level after each call 1 Press the Transfer bu
10. ss any assigned line key the button or the NewCall softkey to obtain a dial tone with the handset on hook Dial the number OR Dial by SIP URL IP address Use the Headset 1 NOTE Press any assigned line key the H button or the NewCall soft key to get a dial tone with the headset connected Dial the number OR Dial the SIP URL IP address You can dial directly from the dial pad without getting a dial tone first Enter the number left the handset press the Dial soft key or press the or D buttons After answering a call it appears on the display showing the duration and destination NOTE Incoming calls can be ignored by pressing the Reject soft key or the Do Not Disturb button Do Not Disturb remains active when the call is dropped You must toggle it off to disable it Pick up the handset OR Press the button to answer with the speakerphone OR Press the line key with the active indicator with the handset on the hook OR Press the Answer soft key with the handset on the hook Call Hold Mute 13 OR Press the D button to answer through your connected headset NOTE Incoming calls can be ignored by pressing the Reject soft key or the Do Not Disturb button Do Not Disturb remains active when the call is dropped You must toggle it off to disable it Call Hold and Resume 1 Press the button or the Hold soft key The call is places on hold and is indicated on the di
11. tions Allows for hands free communication during calls Mutes audio transmission locally during calls Allows users to place and receive calls through an optionally con nected headset Line or Speed Dial keys with LED indicators Access to local directories and call lists Access to special services Allows setup of a 3 way local conference Transter of current call to third party Dials last connected party from the phone Places current active call in Hold state Cancels ringing and directs incoming calls to your Voice Mail if supported Place receive text and voice messages Access local and server features Select and Delete controls for options and text within local menus Scrolling of lists and control of text number entry on display Soft keys to select from various context sensitive options Volume keys to adjusts audio and ringer volume General dialing and alphanumeric entry incl special characters Configure Basic Settings You can customize your SoundPoint IP 601 phone by adjusting the settings for time and date display contrast ring type etc You can also add contacts to the phone s directory manually or from call lists You can configure basic settings by pressing the Menu button and then selecting Settings gt Basic Appearance of Date Time You can configure how the date time appears on the display The display flashes if the phone cannot obtain a time and date from a con
12. tton during a call The active call is placed on hold OR Press the Trnsfer soft key during a call The active call is placed on hold 2 Press the Blind soft key if you want to perform a blind transfer without informing the party to whom you are transferring 3 Dialthe number to which you want to transfer the call or use the arrow keys to access speed dial numbers missed placed or received call lists 4 Press the Dial soft key 5 Press the Transfer button or the Trnsfer soft key again You can forward calls to another extension in your location 1 Press the Forward soft key from the phone s idle display select which line to forward of multiple lines are in use 2 Enter the number or URL to which you want to forward the call 3 Press the Enable soft key Disable Call Forwarding 1 Press the Forward soft key from the phone s idle display select which line to forward of multiple lines are in use 2 Press the Disable soft key To end a call perform one of the following steps Press the EndCall soft key OR Replace the handset OR Press if in hands free speakerphone mode OR Press if in headset mode Shared Call Appearance 15 Multiple Lines Up to six lines can be configured for private or shared use Typically the top most line key is reserved for the principle directory number of the phone Depending on how your phone is configured the display would resemble one of the examples
13. use The display indicates the number of messages and their importance 4 Press the Connect soft key to retrieve messages OR Press the Clear soft key to turn off the flashing MWI without listening to messages 5 Follow the voice prompts to listen to messages
14. xisting entry and press Edit 4 Use the dial pad to enter and assign Jane a speed dial index number Jane is assigned to the fist available line key on the display 5 Press the Save soft key to confirm or the Cancel soft key to cancel 6 Press the Exit soft key to return to the idle display The idle display will look like this 3 28 p m Menday January 13 Mew Call Press the line key labeled Jane to dial her number Remove a Speed Dial Entry 1 Press the Directories button 2 Select Contact Directory 3 Scroll the speed dial entry you want to remove 4 Press the Edit soft key 5 eral Press the key then the ey key to remove the speed dial index number Press the Save soft key 7 Press the Exit soft key to return to the idle display To quickly view a complete list of assigned speed dial entries press the up arrow Dial directly from a selected number You can alternate between the handset headset or hands free by Place a Call pressing the D or D buttons or picking up the handset 11 Answer a Call 12 Use the Handset 1 2 Pick up the handset to obtain a dial tone Dial the number OR Dial the SIP URL IP address e g 10 3 0 42 joe 205 173 1 24 sip jane verizon com Press Name after obtaining the dial tone Enter the URL or IP press for And for Press the Send soft key to complete the call Use the Hands Free Speakerphone 1 Pre
Download Pdf Manuals
Related Search