Petsafe PBC00-12724 User's Manual
Contents
1. Monday Friday 10 30 AM 7 PM This product has the benefit of a limited manufacturer s warranty Details of the warranty applicable to this product and its terms can be found at www petsafe net and or are available by sending a stamped addressed envelope to PetSafe Ltd Redthorn House Unit 9 Chorley West Business Park Ackhurst Road Chorley Lancashire PR7 1NL United Kingdom Terms of Use and Limitation of Liability 1 Terms of Use This Product is offered to you conditioned upon your acceptance without modification of the terms conditions and notices contained herein Usage of this product implies acceptance of all such terms conditions and notices 2 Proper Use This Product is designed for use with pets where training is desired The specific temperament of your pet may not work with this product We recommend that you not use this product if your pet is less than 40 lb or under 6 months old or if your pet is aggressive If you are unsure whether this is appropriate for your pet please consult your veterinarian certified trainer or contact our Customer Care Center or visit our website at www petsafe net Proper use includes reviewing the entire Operating and Training Guide provided with your product and any specific Caution statements 3 No Unlawful or Prohibited Use This Product is designed for use with pets only This pet training device is not intended to harm injure or provoke Using this product in a way that is not2. dispose of in fire even when empty e Keep out of direct sunlight Do not leave the aerosol can in a vehicle where temperature could exceed 113 F or 45 C Store in a cool location Keep away from sparks or flame Do not smoke while refilling e Do not puncture Contact of liquid propellant with skin may cause frostbite e Do not ingest In case of accident seek medical care If swallowed call a poison control center immediately ACAUTION Do not expose the device to freezing temperatures 32 F or 0 C or to conditions warmer than 113 F or 45 C Do not leave the unit in direct sunlight Never leave the unit in a car where the device can heat up to high temperatures 113 F or 45 C The PetSafe Big Dog Spray Bark Control is not a toy Keep it away from the reach of children Use it only for its bark stopping purpose 2 Customer Care Center 1 800 732 2677 CAUTION Risk of skin damage Please read and follow the instructions in this manual Proper fit of the collar is important A collar worn for too long or made too tight on the pet s neck may cause skin damage Ranging from redness to pressure ulcers this condition is commonly known as bed sores e Avoid leaving the collar on the dog for more than 12 hours per day e When possible reposition the collar on the pet s neck every 1 to 2 hours e Check the fit to prevent excessive pressure follow the instructions in this manual e Never connect a lead to the electronic coll
3. section If the Bark Control Collar still does not spray contact the Customer Care Center My Bark Control Collar sprays but my dog keeps barking does not respond to the burst of spray e Tighten the Bark Control Collar and make sure the Sensor Probe is centered on the front of the dog s neck e Check to make sure the Spray Nozzle points towards the dog s snout e Make sure your dog s hair does not block the spray If so trim the hair so the spray can reach the snout area If your dog still does not respond contact the Customer Care Center When I try to refill the Citronella Spray the spray leaks out around the Spray Nozzle Hold the spray can upright If it is held at an angle it will not create a good seal Press firmly on the spray can to create a good seal If the spray continues to leak contact the Customer Care Center I have refilled the Spray Bark Control Collar and the yellow LED continues to flash 12 Ensure the spray counter has been reset Note See To Fill and Refill the Spray section If the yellow LED continues to flash after the spray counter has been reset contact the Customer Care Center Customer Care Center 1 800 732 2677 Customer Care International USA amp Canada Tel 800 732 2677 Monday Friday 8 AM 8 PM Saturday 9 AM 5 PM Australia Tel 1800 786 608 Monday Friday 7 30 AM 5 PM New Zealand Tel 0800 543 054
4. PetSafe Big Dog Spray Bark Control Operating and Training Guide Please read this entire guide before beginning PBC00 12724 Important Safety Information Explanation of Attention Words and Symbols used in this guide This is the safety alert symbol It is used to alert you to potential personal injury hazards Obey all safety messages that follow this symbol to avoid possible injury or death AWARNING WARNING indicates a hazardous situation which if not avoided could result in death or serious injury ACAUTION CAUTION used with the safety alert symbol indicates a hazardous situation which if not avoided could result in minor or moderate injury CAUTION CAUTION used without the safety alert symbol indicates a hazardous situation which if not avoided could result in harm to your pet AWARNING Not for use with aggressive dogs Do not use this Product if your dog is aggressive or if your dog is prone to aggressive behavior Aggressive dogs can cause severe injury and even death to their owner and others If you are unsure whether this product is appropriate for your dog please consult your veterinarian or certified trainer AEROSOLS Keep out of reach of children e Contents of the refill can and the spray collar are under pressure e Use only in a well ventilated area Use only as directed e May explode if heated do not heat Do not expose to temperatures over 113 F or 45 C Do not burn Do not
5. ar it will cause excessive pressure on the probe e When using a separate collar for a lead don t put pressure on the electronic collar e Wash the dog s neck area and the probe of the collar weekly with a damp cloth e Examine the probe area daily for signs of a rash or a sore e If a rash or sore is found discontinue use of the collar until the skin has healed e If the condition persists beyond 48 hours see your veterinarian For additional information on bed sores and pressure necrosis please visit our website These steps will help keep your pet safe and comfortable Some pets are sensitive to contact pressure You may find after some time that your pet is very tolerant of the collar If so you may relax some of these precautions It is important to continue daily checks of the probe area If redness or sores are found discontinue use until the skin has fully healed The PetSafe Big Dog Spray Bark Control must be used only on healthy dogs We recommend that you take your dog to a veterinarian before using the collar if he is not in good health www petsafe net 3 Thank you for choosing the PetSafe brand You and your pet deserve a companionship that includes memorable moments and a shared understanding together Our products and training tools promote a lifestyle of protection teaching and love essentials that influence memories for a lifetime If you have any questions about our products or training your pet please vis
6. communications However there is no guarantee that interference will not occur in a specific installation If interference does occur to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment to an outlet on a circuit different from that to which the receiver is connected e Consult Customer Care the dealer or an experienced radio TV technician for help This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est con forme a la norme NMB 003 du Canada 14 Customer Care Center 1 800 732 2677 www petsafe net 15 Radio Systems Corporation 10427 Electric Ave Knoxville TN 37932 1 800 732 2677 www petsafe net 400 1211 2010 Radio Systems Corporation
7. ecs eee dened A EE R E ces 10 FNC COSSOTICS Sais semen cent E E 24 sltelacnnd ved cPapsedwaie susaweeeteecesilasesiede cease ccnuetscsaangnanes 11 Frequently Asked Questions ooooccconccccncccconccnnonocnnonccnnnnrononcononacinanicinns 12 Troublesho Otanng irinin r nE sca cacesesseacennavecasohasieesecesteseans sng cabascenees Customer Care International Terms of Use and Limitation of Liability ooonccconccnnonccnnnncnnnnacononacinonacinns 13 A lt asuauesvvenasssereteagsdececesvenduwsssiveceadesddsacedeanvaesenaweseces 14 In a Tuskegee University study of adult shelter dogs wearing the PetSafe Spray Bark Control Collar for six 30 minute sessions over two weeks we detected no long term adverse effects and all dogs dramatically reduced their barking by the second day Dr Janet Steiss and Dr Caroline B Schaffer Tuskegee University 4 Customer Care Center 1 800 732 2677 Components S afe armpetsatene www PetSafe Big Dog Citronella Spray Spray Bark Control A PAC19 12069 SS Battery PetSafe RFA 18 Operating Guide Features e Patented Perfect Bark detection ensures your dog s bark is the only sound that will cause the correction e Adjustable collar for neck sizes up to 28 e For dogs 40 pounds e Citronella Spray is safe and effective e Waterproof e Good Low battery indicator 40 sprays per refill e Low spray indicator e On Off button How the PetSafe Big Dog Spray Ba
8. eparate non metallic collar on your dog s neck and attach a leash Do use a harness for attaching a leash and or tags while using the Bark Control Collar Please refer to page 2 for additional information 10 Customer Care Center 1 800 732 2677 Accessories To purchase additional accessories for your PetSafe Big Dog Spray Bark Control contact the Customer Care Center or visit our website at www petsafe net to locate a retailer near you Big Dog Spray Bark Pink Collar and Skin PAC00 12729 Big Dog Spray Bark Green Collar and Skin PAC00 12775 Big Dog Spray Bark Orange Collar and Skin PAC00 12774 www petsafe net 11 Frequently Asked Questions No Will another dog s bark set off the Bark Control Collar Will the Bark Control Collar work for my dog The Big Dog Spray Bark Control Collar is safe and effective for all breeds and sizes of dogs however it is recommended for dogs 40 lbs Will this work with long haired dogs e Yes It may be necessary to trim the hair on your dog s neck so it does not block the spray from reaching his snout Does the spray need to hit my dog s nose e No The spray is very fine and simply creates a mist in the region of the snout Troubleshooting The Bark Control Collar does not spray Ensure that the battery is properly installed e Replace the battery e Refill the spray Ensure the spray nozzle is not clogged Note See Tips
9. intended could result in violation of Federal State or local laws 4 Limitation of Liability In no event shall Radio Systems Corporation be liable for any direct indirect punitive incidental special or consequential damages or any damages whatsoever arising out of or connected with the use or misuse of this Product Buyer assumes all risks and liability from the use of this Product 5 Modification of Terms and Conditions Radio Systems Corporation reserves the right to change the terms conditions and notices under which this Product is offered www petsafe net 13 FCC This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation CAUTION Modification or changes to this equipment not expressly approved by Radio Systems Corporation may void the user s authority to operate the equipment NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio
10. it our website at www petsafe net or contact our Customer Care Center at 1 800 732 2677 To get the most protection out of your warranty please register your product within 30 days at www petsafe net By registering and keeping your receipt you will enjoy the product s full warranty and should you ever need to call the Customer Care Center we will be able to help you faster Most importantly PetSafe will never give or sell your valuable information to anyone Complete warranty information is available online at www petsafe net Table of Contents COMPONENTS seasevssaceecivedccdensvanmavucsuvoocduessceveeavavevecsbevesbed veces sasnaeaveaserveceveds 5 Feature weiescedecuvsanseessavestved coceccesuvaneessneeced tebe daceeevanvaustevecdueredcetesasnaneeeaveeccvees 5 How the PetSafe Big Dog Spray Bark Control Works ccooocccnnnccconociconocnnnns 5 Key Definitions cesiscssinvideoiscostidesciatessenvesssavcssscansaasvesss des saevecessauesaaieeasedtessaess 6 Fit the Bark Control Collar taba cae sateaepeeeobuneaduavetsnG acwsiesenvadeduens 6 Ens re a Propet Spray Pattern issicisssscicecaccced sense hada vecgouveanscadsdsanntedsaanneccaadees 7 To Insert and Remove the Battery v icccceccscsscssacnces deactiesstecescswasanastbanseeceasecs 8 Modes OF Oper ON et inicias atan 8 To Fil and Refill the Spray cosacos nana drets EEn ESR 9 What to Expect During Use of the Bark Control Collar coooncccnnnnnninccnnnnoc 9 A ands canaii
11. ly and there must be a clear path from the Spray Nozzle to your dog s snout Follow these steps 1 Make sure the PetSafe logo on the front of the unit is upright and the Spray Nozzle is angled out and pointing up towards the dog s snout 2 For long haired dogs it may be necessary to trim the neck hairs along the path of the spray It is important that the spray reaches the dog s snout to be effective CAUTION Do not shave the pet s neck as this increase the risk of skin irritation 3 For optimal performance the spray bark collar should be refilled before each use www petsafe net 7 To Insert and Remove the Battery Note Do not install the battery while the Bark Control Collar is on your dog A replacement PetSafe battery RFA 18 can be found at many retailers Contact the Customer Care Center or visit our web site at www petsafe net to locate a retailer near you Battery Life Average battery life is 2 to 4 months depending on how often your dog barks However due to greater use during your dog s training your first battery may not last as long as replacement batteries Modes of Operation e To activate the unit press the On Off Button until the Green LED Light comes on and release The Green LED Light will flash once every 5 seconds e To turn the unit off press the On Off Button and hold until the Red LED Light flashes Note The Yellow LED Light will flash briefly before the Red LED Light appear
12. re Center or visit our web site at www petsafe net to locate a retailer near you What to Expect During Use of the Bark Control Collar Important Do not leave your dog alone the first few times he wears the Bark Control Collar Place the Bark Control Collar properly on your dog and wait nearby until he barks Most dogs will understand very quickly that the Bark Control Collar is disrupting their urge to bark and will relax and stop barking Because the burst of spray from the Bark Control Collar may be surprising or startling at first some dogs may bark more at the initial correction On rare occasions a dog may get into a bark spray bark spray cycle If this happens reassure your dog with calm soothing tones As your dog relaxes he will understand that if he becomes quiet he will not receive any more spray bursts The small minority of dogs that have this reaction should only have it the first time they wear the Bark Control Collar You should notice a reduction in your dog s barking within the first couple of days that he wears the Bark Control Collar At this point it is important to remember the learning process is still not complete Dogs will test this new learning experience and will increase their attempts to bark This usually occurs during the second week a dog wears the Bark Control Collar If this does occur remain consistent and do not alter your use of the Bark Control Collar You must place the Bark Control Collar on
13. rk Control Works The PetSafe Big Dog Spray Bark Control senses your dog s barking A unique patented sensor uses both vibration of the vocal chords and sound sensors dual detection to distinguish each bark from other external noises As he barks he receives a safe but annoying burst of spray He ll quickly learn the association with this stimulation and stop the unwanted behavior The PetSafe Big Dog Spray Bark Control is proven effective in deterring barking when it is worn www petsafe net 5 Key Definitions Two Color LED is detected Sound Activated Sensor Detects Spray Nozzle Where the spray ejects when your dog s bark On Off Button the sound of your dog s bark Spray Nozzle Refill Port Where the spra lt is refilled si Yellow LED Low spray indicator QO Two Color LED Shows good or N gafe low battery A On Off Button Turns the collar on Sensor Probe and off and resets the spray counter snd Refill Port Sensor Probe Detects the Activated Sensor vibrations of your dog s bark Note The Sensor Probe is not adjustable Fit the Bark Control Collar Important The proper fit and placement of your Bark Control Collar is important for effective operation To assure a proper fit please follow these steps 1 Make sure that the Bark Control Collar is turned off 2 Start with your dog standing comfortably A 3 Place the Bark Control Collar on your dog s neck close to the ea
14. rs Center the Sensor Probe underneath your dog s neck touching the skin Make sure the PetSafe logo in the front of the unit is upright B Note It is sometimes necessary to trim the hair around the Sensor Probe to make sure that contact is consistent CAUTION Do not shave the pet s neck as this increase the risk of skin irritation 4 Check the tightness of the Bark Control Collar by inserting one finger between the Sensor Probe and the dog s neck C The fit should be snug but not constricting 5 Allow your dog to wear the collar for several minutes then recheck the fit Check the fit again as your dog becomes more comfortable with the Bark Control Collar 6 Customer Care Center 1 800 732 2677 6 Trim the collar as follows D a Mark the desired length of the collar with a pen Allow for growth if your dog is young or grows a thick winter coat b Remove the Bark Control Collar from your dog and cut off excess c Before placing the Bark Control Collar back onto your dog seal the edge of the cut collar by applying a flame along the frayed edge ey Una e The Bark Control Collar should not be worn for more than 12 hours out of every 24 hour period Leaving the collar on too long could lead to Skin Irritation Please refer to page 3 for additional information Ensure a Proper Spray Pattern For the PetSafe Big Dog Spray Bark Control to perform properly the nozzle must be positioned correct
15. s This indicates the reset sequence Function and Response Table Green LED Light flashes once every 5 seconds Low battery condition Red LED Light flashes 3 times every 5 seconds Low spray warning Yellow LED Light appears 8 Customer Care Center 1 800 732 2677 To Fill and Refill the Spray e Remove the collar from your dog Turn the unit off Ensure the refill port is clean Note If any dirt or debris enters the refill port when refilling it could cause the unit to become clogged and malfunction Please read the Tips section for proper care e Hold the spray can upright and firmly press the nozzle down into the Refill Port Hold for 15 seconds and remove Note If spray leaks out you may need to press harder to complete the seal Turn the unit on For optimal performance the spray bark collar should be refilled before each use Important To reset the Spray Counter press the On Off Button until the Yellow LED Light comes on and release the button The Green LED Light will resume to 1 flash every 5 seconds Note It is important that the On Off Button be released immediately after the Yellow LED Light comes on or the unit will be turned off eF NU ua 0 NE Do not puncture or incinerate the spray collar or the refill canister Do not expose to extreme heat or store at temperatures above 113 F Refill canisters are available Choose from citronella or unscented spray Contact the Customer Ca
16. veterinarian or professional trainer before use e Do not leave your device unattended where your dog could accidentally damage it through chewing e Never fill the Spray Bark Control Collar with any substance other than the one provided by the manufacturer Using another substance as well as opening the device will void the manufacturer s warranty e Do not attempt to repair the device yourself This will invalidate the warranty and make repairs more difficult e The spray from the Bark Control Collar may stick to the hair under your dog s snout Clean your dog s hair weekly with a washcloth and a mild hand soap Rinse and dry your dog s neck thoroughly If spray dirt or debris accumulates on the Bark Control Collar including the nozzle and refill port wipe the Bark Control Collar clean with a damp cloth and dry thoroughly It is recommended that the unit be cleaned monthly or as needed to prevent clogging The need for cleaning will depend on usage To Prevent Skin Irritation From Occurring CAUTION Risk of skin damage For comfort safety and effectiveness of this product please ensure that you check the fit of your pet s collar frequently If any skin irritation is observed discontinue the use of the collar for a few days If the condition persists beyond 48 hours see your veterinarian Do not attach a leash to the Bark Control Collar This can result in pulling the probe too tightly against your pets neck You may put a s
17. your dog in every situation when you expect him to be quiet If your dog is not wearing the Bark Control Collar he may resume barking and his learning would suffer a setback www petsafe net 9 e Tips e Before playing with your dog turn the unit off and remove the Bark Control Collar The activity may cause your dog to bark which could lead to him associating the play with the burst of spray e The collar must be filled to maximum capacity before placing it around your dog s neck e Never fill the device while your dog is wearing it because it may damage the Refill Port To ensure that your dog does not make the connection between you and the spray collar don t let him see you prepare the device for the first try or for subsequent use Keep your dog away while you prepare the device as well as when you fill it or change the battery e It is important that your dog s hair doesn t block the Spray Nozzle Try tying a bandanna handkerchief around your dog s neck then place the spray collar over it If necessary you may also consider trimming a little of the long hair around the dog s neck for better spray effect e Avoid letting your dog wear the device with an empty reservoir Make sure it is always full Turn OFF the device while not in use e The PetSafe Big Dog Spray Bark Control should only be used with pets that are over 6 months of age e If your pet is injured or its mobility is otherwise impaired contact your
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