Netgear DG814 User's Manual
Contents
1. Internet Explorer 5 0 or later Netscape Navigator 4 7 or later Gateway Specifications Routing Protocols TCP IP RIP 1 RIP 2 DHCP NAT PPTP PPPoE PPPoA IPSec L2TP Dimensions W 175 mm 6 89 D 118 mm 4 65 H 28 mm 1 10 Weight 0 3 kg 0 661 Ibs Microprocessor ARM7 50MHz Memory 1 MB Flash 8 MB SDRAM LAN 10BASE T or 100BASE TX WAN ADSL RJ 11 Power Adapter 18 V AC 0 4 A with localized plug for North America Japan UK Europe or Australia Environmental Specifications Operating temperature 0 to 40 C 32 to 104 F Operating humidity 90 maximum relative humidity noncondensing Electromagnetic Emissions FCC Part 15 Class B VCCI Class B EN 55 022 CISPR 22 Class B Interface Specifications 13 Voluntary Control Council for Interference VCCI Statement This equipment is in the second category information equipment to be used in residential areas and conforms to the standards set by the Voluntary Control Council for Interference by Data Processing Equipment and Electronic Office Machines that are aimed at preventing radio interference in residential areas EN 55 022 Declaration of Conformance This is to certify that the NETGEAR Model DG814 DSL Modem Internet Gateway is shielded against the generation of radio interference in accordance with the application of Council Directive 89 336 EEC Article 4a Conformity is declared by the application of EN 55 022 Class B CISPR 22 Federal Communic2. NETGEAR MA101 US Y NetBEUI gt NETGEAR Bindings Advanced NeBios Y7 NetBEUI gt NETGEAR DNS Configuration Gateway WINS Configuration IP Address An IP address can be automatically assigned to this computer If your network does not automatically assign IP addresses ask the space below your network administrator for an address and then type it in 11 Go to Restarting the Network on the Panlieneleae Client for Microsoft Networ next page Eile and Print Sharing Description File and print sharing for b ability to share your files c Windows for Workgroups Windows 98 Me 6 Cane Macintosh Operating System Mac OS 8 6 or 9 x SS TCP IP DSL B Connect via Ethernet 1 Choose Control Panels gt TCP IP Sake FE onfigure Usi erver from the Apple menu i 2 If not already selected select Ethernet DHCP Client 10 in the Connect via list P Address 10003 3 Select Using DHCP Server in the Configure list 4 Click the close box 5 Click Save 6 Go to Restarting the Network Mac OS X Subnet mask 255 255 255 0 Router address 10 0 0 1 Search domains Name server addr 162 442 150 233 1 Choose System Preferences from the Apple menu Mac OS 8 6 9 x 2 Double click Network 3 If not already selected select Built in Ethernet in the Configure list 4 If not already selected select Using DHCP i
3. ations Commission FCC Compliance Notice Radio Frequency Notice This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Canadian Department of Communications Radio Interference Regulations This digital apparatus NETGEAR Model DG814 DSL Modem Internet Gateway does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications R glement s
4. ection problem e Make sure the cable connectors are securely plugged in at the gateway and the device e Make sure the connected device is turned on I cannot get onto the Internet with a computer You may not have restarted the computer or the network to have TCP IP changes take effect e Restart the computer Turn off the gateway and then restart the network See Restarting the Network on page 7 Your computer may not recognize any addresses e Ifyou typed in addresses of one or two DNS servers when you configured the gateway restart your computer Open the gateway s Configuration Utility and verify that the DNS addresses appear by clicking Advanced and then click LAN Your computer may not have the correct TCP IP settings to recognize the gateway Restart the computer and check that you have TCP IP set up properly 11 For Windows the Network Properties should have Obtain an IP address automatically selected see page 6 For Macintosh computers the TCP IP or Network control panel should be set to Using DHCP Server see page 7 e You may also verify that the gateways local IP address is 192 168 0 1 The computer s IP address should be between 192 168 0 2 and 192 168 0 254 Your gateway might not be able to obtain a IP address from the ISP 1 Start your browser type the address for an external site like www NETGEAR com and press Enter Windows or Return Macintosh Go to the gateway s Configuration Ut
5. ernet cable to connect the computer to one of the four numbered Ethernet ports on the gateway 4 To use a telephone with this wall jack connect a phone cord into the Phone port Connect the power adapter into the back of the gateway and then plug the adapter into a power source such as a wall socket or power strip Note If you want to connect other computers into the gateway don t connect them now Do that after you know that the gateway setup works with one computer 4 Turn the gateway s power on Note If you don t want to connect a telephone at the wall jack you may connect the gateway directly to the wall jack with a phone cord You can connect a telephone to the gateway by placing a microfilter between the gateway and the telephone s cord Check the setup The Test light turns on for a few seconds and then goes off v Note If the Test light stays on or blinks go to Troubleshooting on page 11 The Power and Internet lights should be lit 0 ap e The number of the port with the computer if powered up should be lit and may blink to show network activity 1 2 3 4 Note If the connection is a 100 Mbps connection the number is green If itis a 10 Mbps connection the number is yellow If either the Power Internet or port 5 number light isn t lit go to Troubleshooting on page 11 Configure the Computer to Work with the Gateway and Restart the Network Next you configure the computer to interact wi
6. he gateway using the Configuration Utility Start your browser Open the Configuration Utility pages by going to http 192 168 0 1 Click Advanced and then click Ports Type the IP address for the computer or server Type the Start Port and End Port value for the service game or Internet application Click Apply OY Ges ee EG Note For more information about port forwarding click the Port Forwarding Help link on the index page for the Model DG814 Resource CD 10 Troubleshooting No lights are lit on the gateway The gateway has no power 1 e Make sure the power adapter is properly connected to the gateway e Make sure the power adapter is properly connected to a functioning power outlet If it s in a power strip make sure the power strip is turned on e Make sure the power switch in the back is in the On position Test light remains lit After you plug in the power adapter and turn on the gateway the Test light should turn on and then after approximately 10 seconds turn off V Ifthe Test light does not turn off turn off the gateway and then turn it on again Contact NETGEAR if this doesn t solve the problem The Internet light doesn t light up The Power light and at least one numbered light is lit but the Internet 2 light isn t lit el e You may not have active DSL service yet Contact your provider to verify activation There is no numbered light lit for a connected device There s a hardware conn
7. ickly With Auto Uplink on each network port you don t have to worry about which type of Ethernet cable you use when you connect your computers servers or other network devices to the gateway Each network port automatically configures itself correctly when you plug in the cable If you have problems there is a troubleshooting section on pages 11 and 12 to help you You can get more detailed troubleshooting information from the Reference Manual on the CD online at www NETGEAR com or by phone There s a short glossary available on page 13 if you have questions about terminology and a more extensive glossary in the Reference Manual Installation Overview Estimated time 15 to 30 minutes 1 Gather the configuration information you have for your Internet account from your Internet Service Provider ISP 2 Connect the gateway to one computer 3 Configure that computer to work with the gateway and restart the computer and gateway 4 Configure the gateway and go online to test the connection 5 Connect other computers configure them and restart each optional 6 Configure for content filtering or port forwarding optional On the DG814 Resource CD youll find the DG814 Installation Assistant which supplements the instructions in this installation guide by animating the step by step procedures given here For more detailed information about installation troubleshooting and configuration procedures see the Reference Manual o
8. ility by going to http 192 168 0 1 In the User ID box type admin in the Password box type password and click OK Click MAINTENANCE and then click SYSTEM STATUS Check that an IP address is shown for the WAN Port If you see 0 0 0 0 contact your ISP to get current configuration information Resetting TCP IP Properties Windows If youre on a Windows computer and are still having problems you may try the following procedure before contacting technical support BBS ei Windows 98 Me Windows 2000 Windows XP 1 Click the Start button and 1 Click the Start button 1 Open My Network Places then Clicks Ram and then click Run 2 Click View network 2 Type winipcfg and then 2 Type CMD and connections Network Tasks dick OR Ok 3 Click your enabled LAN 3 Select your Ethernet adapter 3 Type ipconfig all connection For any Windows computer if you are using the recommended default TCP IP settings they should be IP Address between 192 168 0 2 and 192 168 0 254 Subnet Mask 255 255 255 0 Default Gateway 192 168 0 1 4 Click More Info and verify 4 Type ipconfig release 4 Click Repair this that the DNS Servers box 5 Type ipconfig renew connection Network Tasks displays 192 168 0 1 5 Ver SE lid i 6 Verify that you got a Verify that you got a vali 5 Click Release All and Salid addteceand elos address and close the then Renew All ihewindow window 6 Verify that you got a valid address and click OK Note For Windo
9. ill in the following may be your full e mail address Login name Password Service name if required by your ISP Note The login name could be called a user name or account name by your ISP The login name is case sensitive You must type it exactly as given by your ISP For example c_jones is a different login name than C_Jones or cjones Fixed or static IP address If you have a static IP address through your ISP fill in the following information Internet IP address i i Note For example a valid IP address could Subnet mask be 169 254 141 148 Gateway IP address DNS server address information If you were given specific Domain Name System DNS server addresses fill in the following DNS Server IP address es 2 Install the Gateway After unpacking the box and locating the configuration t information you can install the gateway B AR Note You do not have to power down any equipment to do this but if you need to move your OP oo DSL Phone computers perhaps to get to ports in the back you may want to shut down the computers before moving them 1 Connect the microfilter splitter into the telephone E DEFT De wall jack G DG814 DSL Modem Internet Gateway 2 Connect a phone cord between the DSL port and O one of the smaller connector ports on the gateway 3 Use an Eth
10. n the CD 1 What s in the Box DSL Modem Internet Gateway DG814 COD Power adapter Category 5 100 Mbps Ethernet cable DG814 DSL Modem Internet Gateway Resource CD installation guide support information card amp warranty registration card N 3 Micro Filter Phone Cable When you open the box verify that you received everything The package includes DG814 DSL Modem Internet Gateway AC power adapter Microfilter splitter depending on the country of purchase Category 5 Ethernet straight through cable Phone cable DG814 Resource CD including a full Reference Manual and Installation Assistant DG814 Installation Guide this document Warranty and registration card Support information card Gather Configuration Information from Your Internet Service Provider Before installing the DG814 gateway you should have active DSL service and an Internet account with an Internet Service Provider ISP For each computer that you want to connect to the gateway you must have e An available RJ 45 Ethernet port or adapter either built in or from a network interface card NIC installed in the computer Note If you have a built in modem or a modem card the telephone jack for the modem looks very similar to an RJ 45 Ethernet port but the RJ 45 port is larger e TCP IP networking installed e Windows computers Client for Microsoft Networks software installed Note TCP IP and Client for Microsoft Netw
11. n the TCP IP tab 5 Click Save 6 Go to Restarting the Network Linux or UNIX Operating System If you re installing the gateway with a Linux based or UNIX based computer see your system documentation to set up TCP IP networking to obtain IP addresses automatically using DHCP Restarting the Network Once you ve set up your computer to work with the gateway you must reset the network for the devices to be able to communicate 1 Turn the the gateway off wait 15 seconds and then power it up again 2 Wait until the Test light stops blinking 10 seconds J 3 Restart the computer that is connected to the gateway Note If the Test light stays lit go to Troubleshooting on page 11 Configure the Gateway and Test the Connection Now you configure the gateway to work with your ISP You ll need the information you filled in on page 4 You configure your gateway using Internet browser software such as Microsoft Internet Explorer 5 0 or Netscape Navigator 4 7 or later 1 Start a browser on the computer connected to the gateway 2 In the Address or Location box type http 192 168 0 1 and press Enter or Return Note You may want to bookmark this address in your browser for handy access in the future 3 In the User Name box type admin 4 In the Password box type password 5 Click OK The gateway s Configuration Utility screen appears 6 To configure the gateway click Wizard Setup 7 Fill in the informati
12. on in the first screen click Next and follow the instructions on screen Note If you have questions click the Help button at the top of the screen to get more information 8 Click Finish to have your information sent to the gateway Test the Connection 1 Open a new browser window 2 Go to NETGEAR s Web site www NETGEAR com Note If NETGEAR S Web site doesn t appear go to Troubleshooting on page 11 3 Close the browser window showing NETGEAR s home page 4 Click Logout on the left navigation area and quit your browser Note If you get asked about closing the browser window click Yes Connect and Configure Other Computers optional Now that you have one computer set up to access the Internet through the gateway you can connect other computers so they can share access 1 For each computer connect a Category 5 Ethernet cable between it and one of the remaining numbered Ethernet ports on the gateway 2 Check to make sure that the associated port number light is lit The light flashes when data is being transferred over the connection Note If the numbered light isn t lit go to Troubleshooting on page 11 3 Go back to Installation Step 3 pages 6 and 7 and go through the sequence of steps applicable for each computer 4 Restart each computer Test each computer s connection by going to NETGEAR s Web site www NETGEAR com from each computer Note If you have more than 4 computers to c
13. onnect to this gateway you must connect them to a hub or switch such as the NETGEAR 5 port or 8 port Fast Ethernet Switch and then connect the hub or switch to the gateway By using hubs or switches you may connect up to 253 computers to the gateway 6 Optional Configurations Content Filtering After you have successfully set up the gateway for Internet access you can configure it to filter out inappropriate Web pages Start your browser Open the Configuration Utility pages by going to http 192 168 0 1 To block keywords or Internet domains click Advanced and then click Content Filter Click the Keyword tab If not already selected click the Enable Keyword Blocking check box ONS YS Oar Se ere Type a keyword or domain name to block in the Keyword box and click Add Keyword For example you may want to block sites with the word sex in the address ma Continue adding names and keywords until you are finished 8 Click Apply to save your changes Note For more information about content filtering and reporting features see the Reference Manual on the Model DG814 Resource CD Internet Services and Gaming To have a Web server e mail server or other server on your network accessible from the Internet to play Internet enabled games or to use Internet communication features such as chat you ll have to allow access to those computers from the Internet You do this by configuring the Port Forwarding feature of t
14. orks is installed on most Windows computers If you have viewed Web sites with a browser you are ready to go Please see the Reference Manual on the CD if you need help installing either on a Windows computer e A Category 5 Cat 5 Ethernet patch cable Note There is one cable in the box with the gateway Connection information Later in the setup process you ll use a Configuration Utility to configure the gateway to work with your network and at that time you ll need to know the type of account you have your ISP and specific account information The next page includes blanks for you to fill in and refer to later Note Your ISP should have provided you with a summary sheet of all the information needed to connect your computer to the Internet If you cannot locate the information you ll have to contact your ISP Host and Domain Names Some ISPs use a specific host or domain name like CCA7324 A or home If you haven t been given specific information about host or domain names then use the following examples as a guide If your main e mail account with your ISP is aaa yyy com then use aaa as your host name Your ISP might call this your account user host computer or system name e If your ISP s mail server is mail xxx yyy com then use XXX yyy cOM as the domain name Account name Domain name Login Name If your ISP requires a login name and password possibly because you have a PPPoE or PPPoA account f
15. p o c a m a a Technical Support YOU MUST REGISTER TO OBTAIN TECHNICAL SUPPORT PLEASE RETAIN PROOF OF PURCHASE AND THE WARRANTY INFORMATION To register your product get product support or obtain product information and product documentation go to http www NETGEAR com register You ll find technical support information at http www NETGEAR com through the Customer Service area If you want to contact technical support by telephone see the support information card for the correct telephone number for your country Technical support is available 24 hours a day 7 days a week NETGEAR INC E mail support NETGEAR com www NETGEAR com 2002 by NETGEAR Inc All rights reserved NETGEAR and Auto Uplink are trademarks or registered trademarks of NETGEAR Inc in the United States and or other countries Other brand and product names are trademarks or registered trademarks of their respective holders Information is subject to change without notice Introduction DSL Modem Internet Gateway DG814 Thank you for purchasing a NETGEAR DG814 DSL Modem Internet Gateway With this gateway you can have secure Internet access through its high speed ADSL modem and share this modem with several computers This installation guide shows you how to connect the gateway and configure it and your computers for secure Internet access Setup is easy follow the instructions in this guide and your system will be up and running qu
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17. th the gateway To do this you configure the TCP IP settings on the computer and then restart the network How you do this depends on your computer Windows Operating System Normally you leave the TCP IP setup parameters at their factory default settings unless you have a specific reason to change them You should verify that the computer is set to obtain an IP address automatically in the Network control panel Windows 98 or Me Windows 2000 or XP 1 Choose Settings gt Control Panel 1 Right click My Network Place and from the Start menu choose Properties 2 Double click the Network icon 2 Double click Local Area Network Connection and click Properties 3 Select Internet Protocol TCP IP and click Properties Click the Configuration tab In the list of installed network components select the TCP IP entry for the computer s 4 Select Obtain IP address automatically Ethernet adapter or NIC and Obtain DNS server address Click Properties automatically Click the IP Address tab 5 Click OK twice and click Close 6 Go to Restarting the Network Network 7 x Configuration Identification Access Control 7 If not selected select Obtain an IP address automatically Click the Gateway tab Select and remove any IP Gateway addresses that are listed 10 Click OK and click OK again to close the Network control panel The following network components are installed E Client for Microsoft Networks
18. ur le brouillage radio lectrique du minist re des Communications Cet appareil num rique NETGEAR Model DG814 DSL Modem Internet Gateway respecte les limites de bruits radio lectriques visant les appareils num riques de classe B prescrites dans le R glement sur le brouillage radio lectrique du minist re des Communications du Canada Statement of Conditions In the interest of improving internal design operational function and or reliability NETGEAR reserves the right to make changes to the products described in this document without notice NETGEAR does not assume any liability that may occur due to the use or application of the product s or circuit layout s described herein Certificate of the Manufacturer Importer It is hereby certified that the NETGEAR Model DG814 DSL Modem Internet Gateway has been suppressed in accordance with the conditions set out in the BMPT AmtsblVfg 243 1991 and Vfg 46 1992 The operation of some equipment for example test transmitters in accordance with the regulations may however be subject to certain restrictions Please refer to the notes in the operating instructions Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the market and has been granted the right to test the series for compliance with the regulations Bestatigung des Herstellers Importeurs Es wird hiermit best tigt da das Model DG814 DSL Modem Internet Gateway gem der im BMPT Amt
19. ws XP you ll find the TCP IP information in the Details area 12 Glossary of Terms Youll find a more extensive glossary in the Reference Manual on the DG814 Resource CD Category 5 CAT5 A twisted pair cable that meets specified requirements for high speed networking Domain Name System DNS server A server that matches URLs such as www netgear com to numeric IP addresses IP Address A 4 part number uniquely defining each host on the Internet Usually written in dotted decimal notation with separating periods for example 134 177 244 57 ISP Internet service provider Local Area Network LAN A communications network within a limited area such as one building PPP Point to Point Protocol the standard Internet protocol for dial up connections PPP over Ethernet PPPoE A protocol for connecting remote hosts to the Internet over an always on connection by simulating a dial up connection TCP IP Transfer Control Protocol TCP with Internet Protocol IP The main internetworking protocol used in the Internet Wide Area Network WAN A long distance link used to extend or connect remotely located local area networks for example connecting your home computer to the Internet Gateway System Requirements To use the gateway in your network you must have e ADSL service An account with an ISP e Ethernet network card NIC or built in networking for each computer e Network software Windows Mac OS Linux or UNIX
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