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NEC UNIVERGE SV8100 User's Manual

1. 3 1 20 3 1 Languages 21 Voice Ports 2 VRS 4 16 VRS 8 VM 0 4 16 Fax Ports 0 1 4 UM Seats 5 1 4 8 16 32 512 Networking 0 1 1 Hospitality 0 1 1 Hospitality Lang 1 1 10 NEC Empowered by Innovation NIE Empowered by Innovation NIE Empowered by Innovation Document No SIB 244 Page 42 of 52 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Voicemail Comparison Chart i XenMail LX XenMail LX Lite Feature UMs000 Mail VM8000 InMail using CTP U13 using VMS U43 Announcement Mailbox Announcement Message oO A Oe Yes 3 tables with 3 Yes 3 tables with 3 Yes 8 tables 10 hedal eah schedules eachand 1 schedules each and 1 fixed schedule fixed schedule Answering Machine Emulation Live E e tomate er Answering Schedule Override Schedule Override Auto Attendant Do Not Disturb ee O S
2. Note You cannot modify accounts which have a higher access level This means if you are curently logged in as SB IN and SA can not be modified System Administrator Mode 1 5A System Administrator Mode 2 SB Installer Mode IN 4 Click the View tab PCPro Account Settings Intended for the technician i 3 installing the KTS This 4 sorely Yb san person should have a high Based on this access level technical understading of certain features system the switch data and wizards will be Intended for the either enabled or disabled administrator of the KTS after it has been installed H cp Access to basic KTS administration functions Account Access Level See also 90 26 for system data access levels Pav Access Level installer Mode IN y Document No SIB 244 Page 36 of 52 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC
3. Select Connect From the Connect window that appears select Dial PCPro will now dialup and connect via the PPP account When the PCPro connection is terminated the PPP dial up connection will also be terminated and the line dropped sy PC Programming WebPro The WebPro application is a web server running on the CD CPOO blade of the SV8100 No special installation program is required A user programs the system using their standard web browser WebpPro provides access to all system programming parameters and includes some special features to help the technician during installation However it does not provide all of the facilities of PCPro which is the premium programming and maintenance tool See the table on the following page for a more detailed comparison between WebPro and PCPro Home 2 Peed WebPro 1 00 25 Australasia Apply Refresh Programming Site Name r IEC BS Group Test System Ep B g IP Address A N E e 8 A B IPLA IP Address 172 16 0 10 System System Data Wizards Copy Swap Fill Delete Configuration WebPro 1 00 25 7 Main Software 00 5a Administration y i Links 2 3 W oO A WebPro Accounts Session System Feature Settings Setup Management Initialization Activation Other Help Logout Document No SIB 244 Page 51 of 52 1 July 2008 EN NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damage
4. Braille Document No SIB 244 Page 25 of 52 1 July 2008 EEA Se z m T NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products L described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd UNIVERGE j 360 y This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd ey ie Terminal Overview DT700 series desktop IP terminals DT300 series desktop digital terminals DT750 DT730 DT710 DT330 DT310 Display Colour touch screen LCD Greyscale LCD Greyscale LCD 6 line key Greyscale LCD Greyscale LCD 6 line key model only model only Line keys on base DESI less LCD 2 terminal 32 DESI less Line key extension 8 line key 8 line key Not Available 8 line key Not Available add on modules 60 DSS console 60 DSS console 60 DSS console DESI less console DESI less console DESI less console adaptor Recommended Headsets DT310 DT330 Digital Terminals e Plantronics SupraPlus Model P251N U10P recommended e Plantronics Encore Model P91N U10P s
5. Mailbox Storage Limit by Drive Space destination Mailbox Storage Limit by Number of Messages Yes Message Listen Mode Yes 4 cascadin Yes 4 cascadin Message Notification Yes Yes 1 number only 6 2 numbers numbers Message Notification Maximum New Configurable Configurable System Retrys Per Mailbox Wide MI Te eee ee oe e e e Messages New Yes Message Playback Direction Can be set for old and E S T Yes system wide Yes system wide LIFO FIFO new messages system P 6 setting setting wide or per mailbox Yes single destination Message Reply Ye S Message Retention __ C Ys nn _ Y Yes Message Status Report NOU _ n NN Message Storage Limit newvwe Ves NOUN Modem Mailbox Ys Nes es Yes 16 languages Yes 16 languages Multilingual Voice Prompts Yes 24 languages max of 3 can be stored max of 3 can be stored on VM and active on VM and active Multiple Language Support Yes NOT Ys es Network Mailbox Ys Z no Ys es Networking AMIS PlusNet Ys NO Ys es Next Call Routing Mailbox ONO es NNO N r Yes if one of the Toe Yes if one of the Yes if one of the Numeric English User Interface Yes active languages active languages active languages Paging Notification Retry Limit New Yes Yes No Yes Park and P Delayed Release ow e ve _ Ports In Out of Service Oo M eee Pre Greeting Announcement Mailbox Private Message Yes Yes Yes e a ea
6. s s Sf Wireless DECT BSU s s SK Wireless DECT SIP x x x s Document No SIB 244 Page 9 of 52 1 Ne 2008 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Software Versions Package Application Version Files CD CPOO AU Main Software 1 00 CPUDSP_ Firmware 7920 PZyM21 i Firmware 8320 J o PZ BS10 BS11 Firmware 7915 CD PZ 4BRI Firmware 2 3 602313 ee 602333 702423 702433 CD LTA Firmware 2 3 1B2313 1B2323 1B2333 PCPro PCApplication 1 00 00 o o 3rd Party TAPI Driver PC Driver 1 0 0 J o ooo o o 1 Party TAPI Driver PCDriver 1401 ACD MIS_ PCApplication 1 00RC2_ SP310 SoftPhone PCApplication S SmartPhone PCApplication S DT300 Digital Terminals Firmware 1 35 CD CP00 AU Main Software A single version of main software will be provided for the SV8100 CD C
7. 2500 SV8100 Comments Se Forced Verified Unverified Account Code Entry ELE RES ee Sams eg Alphanumeric Display Ss S Backlit Display and Keypad mem fefefe Interface ACI Ancillary Device Connection Device Connection iS D COE AnswerKkey s d SSS Attendant Call Queuing s s SS Able to download config data Automatic Call Distribution ACD from CPU and to create reports in format Automatic Release ss_ i Automatic Release ss_ i Background Music i Music C Battery Backup System Memory s s s SF Battery Backup System Power s s s Sf Call Appearance CAP Keys s s s SF Call Arrival CAR Keys s s SS Call Duration Timer s SSS Call Forwarding J s E SS rewan ea ee E E e Cal Forwarding DND Override s s s E Supported ae InMail and Call Forwarding Follow Me CEE E Follow me Se o o a a SSS o Call Monitorings s EJ SS canwating campon RP E E Callback sS s sS S Caller ID Added mri Ringing by Caller ID Document No SIB 244 Page 5 of 52 1 July 2008 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Conte
8. Auto Erase or Save o D ee New Yes Auto Copy Message Can be set from TUI WAC WMM Lee ganen ANI Number ll o tates Ata O E ts Automated Attendant Transfer Automatic Routing for Rotary ee E O Autosave as si isi sSCOY Broadcast Message ee a o O Call Announcing Yes Ideony No Yes Ideonly Yes Idleonly Call Blocking O o A o Call Holdins eS Ness Call Queuing H o E s O Call Screening I o CA es Caller ID Automatic Transfer N Oon ON Caller ID with Return Call__ R Yc RS cs Calling ite Automated Au neal Cascading Message Notification MEMME o E Yes Centralized Voice Mail Ys Z N Ys Yes O Centrex Transfer kc o Yes checking Deleting a Message etio Yes a l cane Record Me ewer J te Desktop Messaging per ee per per Dial Action Table Yes 16 ce a mia ane anes e ae a oae rel transaction box box Directory Dialing Directory Dialing Mailbox a Directory Dialing Message i ws A OO Distribution List O Ys NC Yes le Yes Yes External Extension Distribution Mailbox A OO No Ces External Transfer es NO Enable Disable MWI indications Renney System Wide Admin Function Document No SIB 244 Page 43 of 52 1 July 2008 Answer Schedule Table Erasing All Messages Admin Function NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The inform
9. Line Option Digital Station Interface u Expansion Digital Station Interface 4422018 CD 16DLCA Digital Station Interface 4422019 CD 4LCA Single Line Interface Picture UNIVERGE SV8100 gt m CFLASH t MIIL usg T VOIP ETHERNET RELAY cna net M nik ria ETHE a Eut HTT MUTE U AAA AMAASN Tei trtattad d 8 Digital 2 Single Line 7 Option CD 8LTA INI NIII MILII y EE SLI 1 2 Digital Station Interface Digital Station Interface CD 8DLCA MIIN LM IHU IHU 1 4 5 8 9 12 13 16 Single Line Interface CD 4LCA MININ 1 4 5 8 9 12 4422020 PZ 4LCA Expansion Single Line Interface ee Document No SIB 244 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Page 20 of 52 1 July 2008 a N ee peme n n e f 4422030 CD 4ODTA Gigabit Switch Unit 4422032 D ETIA Ma
10. Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd e After you click on Save as it will bring up a window asking you to name the file Name the file as xxx gz o For example if wanted to name the file as test it would be test gz e This file needs to be placed in the FTP server Configuring a FTP server e The FTP server must be configured with an anonymous login account e The file that was generated from the IP phone manager must be placed into anonymous login folder o Below is an example using Quick and Easy FTP server F Quick n Easy FTP Server 3 2 Professional DEMO General Tasks gf Show Server Log a Show User Accounts K Launch FTF Setup Wizard z Launch User Account Wizard Fg Show Configuration a Show Security Configure Settings Manage User Accounts i Show Onling Users Statistics INQ Messages View Realtime Server Activity j View Who s Online Click on configure setti n gs View Statistics Manage Security Settings Click on the advanced tab to specify the directory to store the files HN General Tasks wg Show Server Log a Show User Accounts General P Show Configuration Default home directory Wy Show Security Settings Delete incomplete uploads Show Online Users Allow quota overflow current upload is completed Bort ws Dee Pe ey ae Docume
11. OO Document No SIB 244 Page 12 of 52 1 July 2008 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Licensing Licensing Server This secure web based tool has many benefits over the previous licensing mechanisms These include Fast turnaround time in receiving licenses Greater control of distribution of these licenses Tools for you to manage your customer data Easy re issue of lost or misplaced codes The system requires an email address A new email address specific to this purpose will assist in easier licensing administration for you The system relies on 3 main items An email address for licensing purposes A Hardware Key Code also known as HKC or Key found on a CPU Acustomer and location of where the system will reside Hardware Key Code K2 HKC or Key also known as Hardware Key Code can b
12. S Yes O me eS o A Numbers Urgent Message o Z l Ys O CNC Yes l Yes O ts 16 Storage Hours per Media SMTP Messaging Yes No ae Yes for Text to Speech POP3 M A Delayed Release Yes for Text to Speech IMAP4 M Delayed Release OoOo oe Exchange MAPI Eo eo Ports e248 Maximum Storage Space for Messages per Mailbox Admin New Yes Function Limited by Available Limited by Available Limited by Available Limited by Available Recording Time and Recording Time Recording Time Messages per mailbox Maximum Number of Messages for System Recording Time Web Mailbox Manager HTML Yes Message handling from Web Mailbox Manager Inbox Save Messages to Local PCFolder NewiYes _ No NO ON New Yes Document No SIB 244 Page 46 of 52 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd ACD MIS Application The S
13. Urgent Message Count User Changeable Voice Prompts amp Single Digit Dialling Fax Detect Routing and Notification Subscriber Self Enrolment Reports Out Dial Notification to Pager Page 39 of 52 e Speed Keys e Future Urgent and Return Receipt Delivery Port Independence Cascade Notification Menu Options Cut Through Paging and Message Editing Multilingual Capability and Multiple Personalized Greetings Extension Remapping Message Rewind Pause and Fast Forward Alphanumeric Directory Supervised Unsupervised Transfers Message Waiting Notification Guest Mailboxes and Call Screening Volume and Speed Control Holiday Schedules Call Accept or Reject 1 July 2008 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products M described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd UM8000 Notes e Time date and time zone information are set in and synchronized with the CCPU o There are no provisions f
14. alone messaging systems If the system experiences a power failure the UM8000 Mail uses the same battery backup as the SV8100 system adding another measure of reliability to the system With feature rich Unified Messaging all voice fax and e mail messages are directed into one inbox This enables users to keep track of all their messages more easily Employees can easily prioritize their messages and streamline their workloads With Unified Messaging users can e Set up their mailboxes to meet their personal needs e Play and record messages using their multimedia PCs e Send and receive secure faxes Inbound and outbound documents are password protected and stored electronically until previewed and printed from a networked PC Users can control and configure their personal mailbox settings using the Mailbox Manager s graphical user interface GUI Greetings security codes notifications groups conversation preferences and more can all be modified through the Mailbox Manager In addition the user can handle messages via this interface They can listen to delete and archive messages They can also choose to download selected messages to their PC in WAV file format Key Features Document No SIB 244 Subscriber Controlled Groups Variable Length Security Codes Passwords Live Record Message Cancel and Redirect Caller Interviewing Soft Key Functionality and Trunk Mapping Remote Maintenance Date and Time Stamp Transfer to Attendant
15. any of these softkeys will put the caller on hold e Park and Page o Ifthe caller is not taken off park when they recall to the voice mail they go back to the main greeting e The addition of the Voice Mail In Skin Blade CD VMOO allocates 16 station ports regardless of ports licensed This count affects overall station port capacity and therefore impacts the requirement for a Memory expansion board PZ ME50 and 65 to 256 port license LK SYS 256 Port LIC Document No SIB 244 Page 41 of 52 1 July 2008 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document ss The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Specifications VM8000 InMail UM8s000 Mail VRS AA InMail STANDARD Storage 512MB 32 Hours 2GB 125 Hours 8GB 550 Hours Compact Flash Fax Ports Languages English Australian English Australian Included Chinese Mandarin English New Zealand Japanese Japanese Chinese Mandarin
16. e Door phone Auto Configuration SV8100 DHCP FTP Configuration ES File Required equipment e IP phone manager Free software available for download on NEC s website This software will be used to create the config file for the IP terminals e FIP server Free software available on the WEB e DHCP Server This DHCP server has to support the ability to define a Vendor Class The DHCP server must also be able to define Option Codes Process Overview 1 Use the AutoConfiguration Application to create a terminal configuration file with corresponding network and telephony data parameters that are needed to connect the DT700 IP Terminal to the Telephony Switch This created AutoConfiguraiton file needs to be loaded onto a network accessible PC Server with a FTP server running 2 Plug the DT700 into the local network Factory Value Settings 3 Local DHCP server will provide Vendor Specific Options for the DT700 4 The DT700 will use DHCP Vendor Specific Options to communicate with local FTP Server 5 The DT700 will download the created AutoConfig file from the FTP Server 6 The DT700 will initialize with its new downloaded configuration and connect to the Telephony Switch Document No SIB 244 Page 28 of 52 1 July 2008 a N NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The info
17. liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd 1 Client View App Session Supports client View Mail View 4426024 LKS UMS CLIENT 1 LIC Call Plus VMM Outlook VML Lotus Notes VMG GroupWise and Web Mailbox Manager 4 Client View App Session Supports client View Mail View LKS UMS CLIENT 4 LIC Call Plus VMM Outlook VML Lotus Notes VMG GroupWise and Web Mailbox Manager 8 Client View App Session Supports client View Mail View 4426041 LKS UMS CLIENT 8 LIC Call Plus VMM Outlook VML Lotus Notes VMG GroupWise and Web Mailbox Manager 16 Client View App Session Supports client View Mail View 4426042 LKS UMS CLIENT 16 LIC Call Plus VMM Outlook VML Lotus Notes VMG GroupWise and Web Mailbox Manager 32 Client View App Session Supports client View Mail View 4426043 LKS UMS CLIENT 32 LIC Call Plus VMM Outlook VML Lotus Notes VMG GroupWise a
18. of 52 1 July 2008 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd System Capacity The UNIVERGE SV8100 can be configured for one of three capacities 64 port 256 port or the unlimited 712 port system The table below highlights the system capacity of the SV8100 depending how many chassis are installed Universal Slots Time Slots 222 333 TDM Ports MLT DLC SLT LC 24V OPX DIOP 48V P MLT Extensions SIP Extensions Analogue Trunks BRI ISDN Trunks PRI ISDN Trunks IP Trunks SIP VolP Channels VM VRS Channels V34 Modem Comparison with previous systems IPK IPK IPK Il IPK Il SV8100 SV8100 SV8100 Basic Expanded Basic Expanded Basic Expanded Unlimited Max Port Capacity 64 456 256 712 24 Universal slots 24 24 ee 200 256 max 24 24 24 Outside Lines 200 200 IP Handsets Digital Handsets 64 max 64 max 256 max 51
19. p Not used 33 512 Z st N wi sy Q se 288 ports of 768 are used User tech IN File Ver SV8100 AUS Chassis Ver at a oa o o o o 201 299 3601 3757 N DSS S Point S Point nwara dialing set ngs o o jololololololjolylojo s a 5 lej ele e o jejo o Document No SIB 244 Page 48 of 52 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd The PCPro software is provided on the SV8100 Application CD 4421018 Channel Partners may also download the SV8100 PCPro software from the KISS Website There is no requirement to license the PCPro software to each individual Customer s and Technician s PC It may be freely installed as required Enhancement List 1 Y
20. the correct type of trunks are listed and available to be assigned E g 14 02 Analogue Trunk assignments Digital trunks are not listed 8 Add ability to customise the wizard sort order Currently wizards are sorted alphabetically 9 Add ability to apply telephone trunk port filter on standard screens 10 InMail extensions are supported in MultiAssign for extensions 11 Updated entries in Search facility 12 Modification History report 13 Home screen has been updated to provide a summary of key system information Document No SIB 244 Page 49 of 52 1 July 2008 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Remote Access via Dialup Modem 1 Setup the System Install CD VM21 daughter board onto the CD CPOO blade Assign PSTN DIL or ISDN DID to modem number PRG 11 15 14 Default 740 On PC install and configure modem with a connecti
21. this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd G355 G955 Quick Reference Guide Main menu items 1 Volume up key Messaging Calls 2 Volume down key 3 SOS key all 4 OK key Contacts 249 Calendar 5 Off hook enquiry green 6 Headset jack connector Settings Accessories 7 Microphone 8 Earpiece 9 Color display Top row icons 1 10 Soft keys 11 On hook clear power red il Signal strength 12 Navigational keys mo 5 Up Right Down Left Message waiting 13 Keypad 0 9 I Voice mail waiting 3 Be i m ys 1 9 long press for speed dialling if 4 noora YW Caller filter active 5 used in text editor to enter a star symbol Bluetooth active and special characters or to insert pause in dial mode fi Keys locked 0 used in text editor to enter space and 6 special characters CE Missed calls used in text editor to capitalize letters and Turning the phone on and off Press and hold the Red phone key for a few seconds Lock unlock your phone In Idle mode press the Ok key and then press the Lock soft key To unlock press the Ok key and then press the Unlock soft key Make a call In Idle mode type the number you want to dial and the
22. to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Answer Schedule Tables Park and Page Capture Caller ID Flexible Answering Based on Trunk Time of Day and Day of Week Australia Pty Ltd Page 38 of 52 Auto Help Voice Prompts Auto Forward to Mailbox Programmable Individual Security Code Real Time and Date Stamp One Touch Forwarding One Touch Mailbox Access One Touch Message Retrieval One Key Call to Sender Confidential Urgent Future Message Delivery Options Guest amp Group Department Mailbox Types Single Digit Transfer Individual Trunk Greetings Three Day Night and Holiday Greetings 1 July 2008 UM8s000 Unified Messaging The UM8000 Mail solution is an enhanced in skin unified messaging system that delivers abundant message storage scalable port capacity and all the features you ve come to expect from NEC a leader in voice messaging products UM8000 Mail offers a reliable system with a smaller footprint and lower operating cost than other systems The UM8000 Mail system can store over 500 hours of messages and is scalable from 2 to 16 ports and provides support for up to 1000 mailboxes It offers up to 4 optional fax ports Because the UM8000 Mail line card installs inside the SV8100 chassis it uses less space and power than other stand
23. 2 max Analogue Handsets 32 max 120 max Wireless Handsets CAR VE DSS Modules 4 max Power Fail circuits ee ee In Mail Ports Notes e The CD CPOO AU CPU consumes one Universal Slot in the first chassis e Without a PZ ME50 installed supports one chassis only with a maximum of 64 ports e Expanded or Unlimited requires the PZ ME50 and appropriate licensing e PFT requires use of the 4COT blade and provides 2 connections per blade Document No SIB 244 Page 4 of 52 1 July 2008 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document 5 A The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products M described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd UNIVERGE This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC 366 Australia Pty Ltd Feature Comparison The following table provides a cross reference between the IPK II and SV8100 features Further information can be found within the SV8100 Features amp Specifications Manual S Supported X Not Supported E Enhanced IPK Il Feature Name IPK IPK PKI a v1000 2000
24. 44 Page 24 of 52 1 July 2008 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Modules Picture Stock No Model Name Description 4424032 LCD BL L BK UNIT 21300 Value LCD Unit with Backlight DT300 Value DESI less 4424030 BLKD LD L BK UNIT op Unit DT700 Value DESI less 4424031 8LKI LD L BK UNIT LK LCD Unit 4424020 PSA LA BK UNIT PSA Cradle Analogue PSTN Adapter Keypads StockNo ModelName Description Picture _ Standard BS E L BK KIT Ten Key Kit English Ten Key Kit Retrofit 42402 BS R L BK KIT 4424028 BS Retro L BK Also used on DT300 DT700 Economy w o LCD 4424026 BS ACD L BK KIT Ten Key Kit ACD v Transfer 2 4424024 BS F L BK KIT Ten Key Kit French Co Le 4424025 BS S L BK KIT Ten Key Kit Spanish ee 4424027 BS Braille L BK KIT Ten Key Kit
25. A BK TEL Digital Multiline Terminal with two programmable line keys soft keys soft keys touch keys 24x3line LCD two 8x8line LCD 16 line buttons without LED DTR Multiline Terminals except DTR 2DT 1 8502541 AP A RA UNIT Analogue Port Adapter without Ringer is the interface for installing Single Line Telephones Modems Credit Card Readers Wireless Headsets NEC VoicePoint VoicePoint Plus Conferencing unit and other compatible analogue devices connection to a PC via RS232 25 PIN connection connection to a PC via USB connection to be installed on the wall Document No SIB 244 Page 27 of 52 1 July 2008 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Installation of IP Terminals Important Note Do not assign any of the following features to operate concurrently across more than 16 DT700 IP terminals e Internal Paging e BGM
26. Australia Pty Ltd 1 July 2008 a 5 In this window uncheck the two available items then OK PCPro Account Settings enabling this option PCPro will only show inks ports that have hardware to support it hat is a trunk card must exist in the card configuration C B enabling this option PCPro will only show stion ports that are registered in the system he rules are MLT SLT A telephone port card must exist in the card configuration IP Station must be registered in 15 05 Virtual Must have extension number assinged in 11 04 6 Connect to your SV8100 and download Database 7 Click Programming gt Unregistered Phones gt IP Phone List 8 Check required extensions to be used for IP DECT numbers For example extension 180 183 will be used IP Phone List F 176 2977 STA17 Specify which unused telephone ports E 177 772 STA 17 iar a a a vs ee ports will have the Adding C 178 777 A an IP Phone allows you to program the AT T system data associated with that port 1 a ji These ports are IP phones that have oe ia not been registered with the KTS ie 182 77 STA 18 no MAC address in 15 05 02 183 77 STA 18 Loa 77 CTA Note T Programming data will not be lost if you remove an IP phone 185 777 STA 18 186 77 STA 18 T87 77 STA 18 188 77 STA 18 9 Set MB 15 05 18 Group 1 for required extensions 10 Upload database ch
27. C may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Dealer Portal SCS hS Each Dealer gets a secure login Dealers can view the history of all their prior activations and systems Dealers can create customers and their locations Customer information storage abilities allow for better historical records and sales marketing initiatives Administrators can attach detach licenses to customers and then register these against their Hardware Key Codes SCS hS SCS hS SCS hS Demo License SCS hS Demonstration licenses allow you to use all the system features for a fixed period of time Demo license is available for every customer location but has a maximum use limit depending on the system e There is a limit for the number of times you can get free licenses these vary per product The license server will keep count of the number demo license available and displays this information we we Hardware Replacement Please Note Contact NEC customer service in advance to obtain a replacement code prior to accessing the Replacement section Inthe unlikely
28. Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd UNIVERGE This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC 366 Australia Pty Ltd Park SE PBX Compatibility S S Abtant O ee PC Attenda La CO o E Power Failure Transfer Ss S S Prime Line Selection s S S rr e a Programmable Function Keys Programming from Multiline Terminal Pulse to Tone Conversion S S S Quick Transfer to Voice Mail s s E SS Redialkey s d SSS Remote System Upgrade s s SS Repeat Redial J s s SS Resident System Program s s s SF Reverse Voice Over s s SS RingGroupss s E s S y Save Number Dialed s s SS Secondary Incoming Extension s s SSF Secretary Call Buze s s SS Secretary Call Pickup s s SS Selectable DisplayMessaging s s s SF Selectable RingTones s s SS Sula oes o o e Single Line Telephones SI s s S S SLT Ai discontinued in stones fs sD a ftamgerenrcca E X pea Management Protocol L Softkeys sSY Softkeys S Cet a S StationHunt S SS Station Message Detail Recording S S S S O Station Name Assignment s s s S5 S O Station Relocation do os os s S Syeehvonous Ringing S y s y s S DE Tandem Tandem Ringing Tand
29. D Binary and ASCII Click in that window under ASCII Now type in NECDT700 This should have also added 4E 45 43 44 54 37 30 30 under the binary section Now click on OK and close e Highlight the server again then right click and choose Set Predefined Options o Change the option class to NECDT700 o Click ADD and give the following info Name FTP Address Data Type IP address Code 141 Click on OK then start the process over again o Click on ADD and give the following info Name Auto Config File Name Data Type String Code 151 o Click on ADD and give the following info Name Download Protocol Data Type Byte Code 163 o Click on OK e Highlight scope options on the left hand side then right click and choose Configure Options o Click on Advanced and change the vendor class to NECDT700 o Place a check mark next to 141 FTP Address Down below assign the IP address of the FTP server then click apply Place a check mark next to 151 auto config file name Down below type the name of the config file that was built via IP phone manager Then click on apply E g Test gz o Place a check mark next to 163 download protocol Down below change HEX address to 0x1 o Click on apply and OK Document No SIB 244 Page 32 of 52 1 July 2008 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The i
30. Leverage open standards Integrate communication solutions quickly and easily into line of business and vertical applications Unified Communications Partners Unified Infrastructure UNIVERGES60 is NEC s approach to sunifying business communications It places people at the center of communications and delivers on an organi zations needs by uniting infrastructure commu nications and business Document No SIB 244 Page 52 of 52 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd
31. POO AU CPU Capacity features and functionality provided by this software will be configured via activation codes licenses To increase capacity beyond a single chassis or 64 ports the PZ ME50 AU Memory Module and licensing is required When this is installed the CPU will run mainex bin off the PZ ME50 rather than main bin off the CPOO Both are provided within each software package Software can be installed onto the CPU using one of the following methods e Direct via USB Memory Stick e Remote via Dialup Modem PZ VM21 required e Remote via LAN license may be required Document No SIB 244 Page 10 of 52 1 July 2008 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Documentation Document No SIB 244 Page 11 of 52 1 July 2008 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental dama
32. Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd _ Terminal Hardware DT300 Digital Multiline Terminals StockNo ModelName Description Picture 4424009 DTL 2E 1A BK TEL 2 Button without LCD Black 4424010 DTL 6DE 1A BK TEL 6 Button with LCD Black 4424012 DTL 24D 1A BK TEL 24 Button with LCD Black DT700 IP Multiline Terminals DT700 2 Button without LCD Black 4424001 ITL 6DE 1A BK TEL a P EMBO ANH CCD 4424000 ITL 2E 1A BK TEL 4424003 ITL 24D 1A BK TEL eee eulten ater Black DT700 Sophisticated with 4424008 ITL 320C 1A BK TEL Colour Touch Sensitive 320x240 pixel LCD Document No SIB 244 Page 23 of 52 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Consoles Stock No Model Name Description Picture DCL 60 1 BK 60 Button DSS BLF Console CONSOLE Includes AC DC Adapte
33. V8100 ACD MIS suite includes the following enhancements compared to the Xen IPK II e Download configured data from the CPU rather than entering this manually e Create text reports in CSV format V8100 SV8300 ACD MIS has five main system components o ACD MIS Server o ACD MIS Monitor o ACD MIS Reports o ACD MIS Admin o ACD MIS Agent Client Supervisor MIS for historical reports real time queue status and real time agent views Z Queue Summary Dealing New Queue Oho aus Modihy Existing Queue Remove Donn RETETE Offered Calls i HolpOesk Answered Calls Phone sous i be Abandoned Calls Overflowed Out Aula Atte rod en Fral I mmi Dreger as Ea Agent States Mary Smith 00 40 00 05 Sam Jones Jen Davis aa 02 49 Barb wilson Mom ACO EET Mike Foster E 03 57 Zj Queue Monitor Dave Cash GEN nots Deb Fisher Wrap Up 01 15 Donna Green 00 15 Ben walters jwep Up__tat 00 41 Julie Lewis OUT Connie Haris Beak 15 32 Name Logged In Sales Customer Service Desktop client for real time queue status and text messages between agents amp supervisors ao RED PHOENIX 12 39 PM Sales CustSyvc Repair 0 00 100 Help Desk 4 Company Meeting today at 2 00PM in the Document No SIB 244 Page 47 of 52 1 July 2008 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incide
34. X a a PS IP SLT Standard SiP XT EF ES jPtrunk siP XT ESS ISDN Compatibility s s SS ISDN Malicious Call Trace MCT s E s Sf ISDN Supplementary Services s s s SF K CCIS over IP Last Number Redial S E E gt E os s s ES _ om GGO e licensing is via the CPOO tinePreference s lss sS o tong Conversation Cutoff ss s s s L SF Maintenance O xS s SS Meet Me Conference _ s s s s o Meet Me Pagins Od siss S O Meet Me Paging Transfer s l s l s L SP MemoDil d sls ls S o Message Waitins l s E s S Microphone Cutoff Mute s s s SF Migration Upgrade l s s SK Mobile Extension O x x x L s Multiple Trunk Types s s s S MusiconHold s lss S gt Name Storis O Ss E s 5S5 gt NightService d s lss S Off Hook Signaling s ls ls L SP One Digit Dial Option ACD X E s SP One Touch Calling l s s SS Operator sS EJ Ss U S fo Off Premise Extension OPX s s s S fo O Paging External d os d s SS Paging Internal s s s 8 Page 7 of 52 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document a The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products M described in this documentation without notice
35. ackup destinations o Local VM drive o Shared Windows drive o USB drive O O O O O O O O O O O O O Document No SIB 244 Page 40 of 52 1 July 2008 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd UM8000 Service Conditions The following is a list of features that are not supported at initial release of the UM8000 Mail or are in the process of being modified Features that are not supported e Live Monitor e All Fax Functions o Fax detect from main greeting o Personal Fax Box o Print to Fax e Text to Speech TTS e Desktop Call Control View Call Plus e Constant Message Count e Modem access for remote programming e Pager Notification Features with known issues e Live Record o The Live Record feature is supported however while recording several softkeys are displayed for pause re record done and more Pressing
36. al Yes HTML Based PC Pro Web Pro Yes HTML based Yes HTML based Telephone S PMS ems Delayed Release i Yes Yes Yes Yes Yes es es Yes Yes gt ia Yes Yes pes es es es Remote Programming Yes with PC Pro co O Reports es Nes Document No SIB 244 Page 45 of 52 1 July 2008 Yes Yes Yes Yes Yes Yes Yes es NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd m i Return Receipt Y Ye es No Yes S Single Digit Dialing Ces Yes eS Yes if one of the Yes if one of the Yes Spanish User Interface a oneal te active languages active languages active languages 256MB 10 oe ees 512MB 32 4GB 315 512MB 32 I 2GB 165 TeLANophy Capable _ _ Ys o no O Y es Yes OoOo oeo Text to Speech a Delayed Release Ooo o o Trace Viewer lt o U o Transfer Only Mailbox Yes Z No Ys
37. anges 11 Register all IP DECT extensions on DAP Manager and all phones will function Document No SIB 244 Page 37 of 52 1 July 2008 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Voice Mail VMsg000 InMail The VM8000 InMail Solution is ideal for SMBs wishing to ensure that all callers get to the people and information that they need without prohibitive hold times or dropped calls It is an embedded solution for the UNIVERGE SV8100 that provides digitally integrated voice messaging capabilities and Automated Attendant features to meet a SMB s communication needs both now and in the future VM8000 InMail s Automated Attendant feature set ensures customer calls are routed to the appropriate people and answered quickly and efficiently When customers call in an instruction menu announcement plays to provide them a choice of dialling options The
38. ation in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Fax Confirmation When Using Print New Yes to Fax Fax D Y Y Y sui peyed elesse Fax D Y AA layed ela am No Yes No Say Riva ax Distribution Lists ele eles Fax Tone Detection From Within New Yes Subscriber Mailbox Call is routed to Delayed Release suscriber fax box Fax Messages peyed Release on eT Server Fax On Fax On Demand a ssid Yes Via TUI Ee aU First Time Tutorial oo Moraga Flexible Answering Schedules Flexible Answering Schedules Schedules Flexible Call Routing Flexible Mailbox Numbering Plan a a a E a E C Forced Unscreened Transfer cS les Yes if one of the Yes if one of the Yes if one of the French Canadian User Interface active languages active languages active languages Future Future Delivery Message Message o Nwo nn Getting Recorded Help ee Gotoa Go to a Mailbox s i m cs i oe Greeting 1 can pe active active 1 e De active 1 ze active Group Group Share
39. d Mailboxes Mailboxes ee ae S M o Hotel Motel tel Yes o oo s Yes Interview Mailbox Ys S N Ys Nes Sd CO o O G s Local Restore lI o E s poe rte Voice Mall Remote Fes ee l Mailbox Name o Name Mailbox Security Code Delete om M A O ao pee Numbers 2 8 ean ee Long Main Menu ss i sSCSY Menu Make Call ee o O Master Mailboxes oO ws A l X 256MB 200 Maximum Extension Mailboxes per 2GB 1000 512MB 128 4GB 2000 512MB 250 Media 8GB 1000 2GB 350 Message Center Keys Oo M Message Center Mailbox O O O OoOo Document No SIB 244 Page 44 of 52 1 July 2008 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Yes Message Count Display B Yes Yes Yes Yes Yes Forward without saving single Message Delete Message Forward Yes Message Length Limit Yes
40. documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd VRS AA Stock No LicenseCode Description S 4426016 LKS VM VRS2 LIC 2 Pon License VRS supports general message personal greeting Automated Attendant ACD messages 4 Port License VRS supports general message personal LKS VM VRS4 LI ina greeting Automated Attendant ACD messages 4426018 LKS VM VRS8 LIC 8 ron License VRS supports general message personal greeting Automated Attendant ACD messages 4426019 LKS VM VRS16 LIC 16 Port License VRS supports general message personal greeting Automated Attendant ACD messages VM8000 InMail Stock No LicenseCode Description o o InMail 2 Port license Approximate 32 Hours of storage and 442602 LKS VM INMAIL2 LI requires VM8000 InMail CF 512M 4422043 InMail 4 Port license Approximate 32 Hours of storage and a a ee aa requires VM8000 InMail CF 512M 4422043 InMail 8 Port license Approximate 32 Hours of storage and aa a a requires VM8000 InMail CF 512M 4422043 4426023 LKS VIM LANGUAGE LIC 1 Language activation License Sup
41. e found in the following places for the SV8100 On the side of a CD CPOO packing box Onthe CD CPOO PCB Or by dialling Feature 3 on a handset and reading from the display Accessing the Licensing Server You can access the Licensing Server via the following Link http www nec com au lic or by clicking on the link in any email from the License Server Where you do not have access to the Licensing Server please contact your account manager Please note You will need your NEC Customer Number for this registration There will be only one login account created per Dealer location License Logins The local Licensing Administrator gets complete access to the functionality available for that dealership This is done via a portal similar to the one in the below diagram Each dealer will be required to communicate any required changes to their login such as a new password through their account manager K2 Technicians will not be given individual logins to the License Server at this time Order entry staff will be providing their licenses to their own technical staff Document No SIB 244 Page 13 of 52 1 July 2008 uence i NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NE
42. e without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Battery Backup Stock No Product Name Peton l eoo 4422010 CHS2U BATT MTG KIT 2 3AH 12V BATT 4422049 CHS2U Internal Backup 2 required per CHS2U chassis Battery 4421001 CHS LARGE BATT BOX 7AH 12V BATT 4391831 Battery for CHS LARGE BATT BOX 6 required per CHS LARGE BATT BOX Spare Parts Model Name Stock No lzi BLANK SLOT z 4422006 COVER KIT Blank Slot Cover CHS BLANK SLOT 4420020 COVER KIT BUS Blank Slot Cover for BS10 BS11 4422007 CHS2U FAN BOX SET Fan unit for CHS2U chassis 4422037 AC CORD AU Australian mains power cable 2m 4422008 MPS7101 Power Supply Unit for CHS2U chassis Document No SIB 244 Page 22 of 52 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia
43. em Trunking Unsupervised Conference PE Supports 1st amp 3rd Party TAPI Tone Override 0 s s s s Traffic Reports S S S S PCPro provides Traffic Reports Transfer o ESS Trunk Group Routing s s SS TrunkGrous s SSS Document No SIB 244 Page 8 of 52 1 July 2008 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Trunk Queuing Camp On S S S Unified Messaging S S S Uniform Call Distribution UCD S S s Ean Numbering Network Universalsits sss WebPro provides User Virtual Extensions s E s s J oo y O Voice Mail Integration Analogue S E E S ZV OoOO O oOo o oO Voice Mail Message Indication on Line Keys VOLE Over Voie Over memeo won s s i s s Voice Response System VRS S S S S VRS amp In Mail are combined Volume Contros s s SS Warning Tone Long Conversation S
44. eristics e Size 235 x 45 x 172 mm WxDxH e Weight 540 g incl packaging e Housing ABS polycarbonate light grey colour code 70109 e Classification IP40 The DAP Manager The DAP Manager Software is used during installation and maintenance to e Subscribe Handsets e Perform DAP management The DAP Manager Software is used during operation to e Facilitate Portable Sharing and Handset to Handset messaging e Allow DAPs to be connected in a Branch office e Capture debug system information The DAP Manager is not required for normal day to day operations i e wireless communications but should be running at all times that the DECT system is operational The DAP Manager Software runs on a standard computer and can run alongside other applications it does not require a dedicated server DAP Manager V8100 7 WAN i Head Office Branch Office DAP Manager PC platform e Windows 2000 Server or Professional Service pack 4 e Windows 2003 Server e Windows XP Professional SP2 e CPU minimum 2 4 GHz e RAM minimum 256 Mb Document No SIB 244 Page 34 of 52 1 July 2008 N u R NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in
45. erver port to bring the window to the right up M Terminal DTV1i0 DT730 DT750 Network Settings SIP Settings H SIP User Server Address amp UR Ist Server Address nd Server Address m ard Server Address 4th Server Address ii Registrar Destination Assign the port number here and then Access Mode f SIP Server Port click OK Ist Server Port nd Server Port 3rd Server Port 4h Server Port H Registrar Destination l Estra Fiimetinm Parameter Lipdate x AIP LST Server Address amp URI Ist Server Address Po File Type Aft ert h EC h an 8 es h ave b een Save Selected merge selected items made click on save below C Sawe All Goompbete fe mewitel It will bring up the save window File Name to the right In that window SSS click on save as File Revision H Extra Function E Mainterance Settin File Ver Secur E Applicgtion Document No SIB 244 Page 30 of 52 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty
46. escribed in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd System Licenses System Ports StockNo LicenseCode Description System Port License 65 to 256 Port License supports flexible 4426000 _ LK SYS 256 PORT LIC port configuration with a maximum of 256 system ports Requires PZ ME50 US Daughter Board System Port License 257 to 712 Port License supports 4426001 LK SYS UNLIM PORT LIC flexible port configuration with a maximum of 712 system ports Requires PZ ME50 US Daughter Board System Features Stock No License Code Description S O LK SYS 1ST CTI 1 LIC Ast Party CTU Ethernet 1 Client License IP Trunks Stock No LicenseCode Description o IP Extensions Stock No LicenseCode Description OO O 1 NEC SIP Cli li NEC MLT SIP DT7 4 NEC SIP Cli li NEC MLT SIP DT7 NEC SIP Cli li NEC MLT SIP DT7 16 NEC SIP Cli li NEC MLT SIP DT7 2 NEC SIP Cli li NEC MLT SIP DT7 Document No SIB 244 Page 16 of 52 1 July 2008 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical
47. event that you will need to replace the CPU of a NEC System you can move the licenses that existed on the old system to the new one The Hardware Replacement function can be accessed by clicking on the Replacement Link from the drop down list under License Administration The replacement code must be provide before you can validate the old Hardware Key Code Once completed you may enter the new Hardware Key Code that you wish to transfer the licenses to Click on the Replace Hardware button At this point you can download the new license file for the customer that pertains to the new Hardware Key Code SCS hS SCS hS SCS hS SCS hS Process Summary SCS hS Order License part numbers from NEC Customer Service as per normal e Login to the NEC Licensing Server and access Licensing lf you don t have a login please contact your NEC account manager for access Create your Customers and locations Assign Licenses and activate these for your customer locations Provide license s to technical staff for system installation we SCS hS SCS hS oe Document No SIB 244 Page 14 of 52 1 July 2008 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in
48. ges about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Customer CD The UNIVERGE SV8100 Customer CD is supplied with each SV8100 system Stock Number 4421018 e Manuals o IPK II Features amp Specifications Manual o IPK II General Description Manual e User Guides o DT300 DT700 User Guide DT750 Users Guide SV8100 Attendant User Guide SV8100 Single Line Telephone User Guide UM8000 Mail User Guide VM8000 InMail User Guide o VM8000 InMail Quick Reference Guide for Administrators e Brochures O O O O Application CD The UNIVERGE SV8100 Application CD is supplied to order Stock Number 4421015 e SV8100 Desktop Suite o SP310 Soft Phone e UMB8000 ViewApps o View Mail View Mail for Microsoft Messaging View Fax View Mail for Groupwise View Mail for Lotus Notes ViewCall Plus e ACD MIS ACD Agent Client ACD MIS Admin ACD MIS Monitor ACD MIS Reports ACD MIIS Server dotnetfx e ACD Agent Client e PCPRO e IP DECT DAP Manager O O O O O O O O O
49. l not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd What is included in Release 1 Platform o 6Slot 2RU Chassis up to 4 per stack o Choice of 19 Rack Wall Floor or Stand mounting options o Internal and External battery backup facilities Terminals o DT300 Digital Multiline Terminals DT700 SIP Multiline Terminals Standard SIP Terminals IP DECT Terminals SP310 Soft Phone Standard Analogue extensions LC Long Line Analogue extensions OPX O O O O 20 Trunks o PSTN with Caller ID support COT Basic Rate ISDN BRI Primary Rate ISDN PRI E amp M Tie Lines ODT SIP Trunks K CCIS Peer to Peer O O O O Applications o Automated Attendant VRS VM8000 InMail UM8000 Mail Unified Messaging Hotel Motel Mobile Extension ACD MIS TAPI Compatibility PCPro PC Programming WebPro Browser Programming O O O O O O Document No SIB 244 Page 3
50. lash Patterns Do NotDisturb J s E SS poorno SS Drop Drop Key S P Dterm Series E Multiline Terminals O yO models not na Dterm Series i Multiline Terminals S S St ll Facsimile CO Branch Connection s s s Sf Flash SSS Flexible System Numbering s s s SF Flexible Timeouts s s SS Forced Trunk Disconnect s s s SP Document No SIB 244 Page 6 of 52 1 July 2008 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Group Call Pickup S S Group Listen S S Handset Mute S S Handsfree and Monitor S S S S Handsfree Answerback Forced Intercom Ringing Headset Operation Hod SSS Hotel Motel S E S HotKeypad O X S E S S DT300 DT700 telephones support Headset Ring Hotline S S S Howler Tone Service O S s s Intercom s S s SS IP MLT TH MEGACO s E EK IPMLT ITL isiP O
51. mr J Empowered by Innovation NIE E ha NEC BSG Technical Assistance Centre Service Information Bulletin UNI VERGE SV8100 SMB Communications Server Table of Contents TIE OCOC oirir r E E E S E E 1 OUO e E E E E E TA 2 NTE Sl VC ICRC OCT Release T reurinmei eeren eeraa eE aAa EENEN E E EE TEE E a 3 Sne ESS E a EEE E E A E E A EA EA A E A E A E T 4 Feature COMPDANIS ON aise aniran E ENE A E E E EE EO E a 5 SOMA SV SS ONS oea OEE E E E EN 10 DOCUMEN QUO ea A E E E T R 11 CE OME OD r E E E E E S 12 APPC GON CD e A E T T EE eee eon 12 IGEN SUS serei E E E A EE E E aauandaontionssarapatsaes 13 NVN LUCO OE E A AE O A E mauatanienberanle 16 VERON eaa E E AE E E EA ONR 19 Terminal HardWare renra EETA EEEE E TE G 23 mera anor TENS ren A E E E 28 AULO CONH EUr I Oae E ATE A A A EA 28 IPOE Eoaea E E E E E E A 33 voce Mo A A A A E E N 38 VMS OOO INN Aileeni nee A ET E EEEE O T 38 UM8000 Unified WIS Se UNS sesrpcerii a E E E EE E 39 SC O e AE E E A oles 42 Voicemail Comparison Chait cssssiieirannrii nan NENET 43 PCTS APICI O ena E T 47 PC PROC alii P FO e E E siaerieaeousdaatans 48 PC Programming WebP Oseere E EE a E 51 NAIN AE 52 Document No SIB 244 Page 1 of 52 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to cha
52. n press the Green phone key Answer a call Press the Green phone key End a call Press the Red phone key Reject a call Press the Reject soft key Make an enquiry call broker call During a call press the Green phone key and dial the number of the party you want to consult You can toggle between the two parties by pressing the Green phone key To transfer the first call to the enquiry call party press the Red phone key Change the volume During a call press the volume up or volume down buttons on the side of the phone Use the speakerphone During a call press the Spk on soft key To deactivate press the Spk off soft key Document No SIB 244 Page 35 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd type numbers Long press activates the silent mode Silent mode A Battery indication Mute a call During a call p
53. nd Web Mailbox Manager InACD StockNo LicenseCode Description S O Activation key supporting InACD Provides 64 ACD Groups 4426028 LK SYS ACD LIC 256 ACD agents and 12 Supervisors 1 per Group and 1 System Supervisor 4426030 LKS ACDMIS BASIC LIC ACD MIS Basic License Provides 1 Monitor License and 3 Agent Client Licenses ACD MIS additional Monitor Report License allows up to 4 4426032 LKS ACDMIS ADDMON LIC additional Monitor License to InACD One is included with the ACD MIS with Max 5 Monitor Licenses per system ACD MIS Agent Client License Three agent client licenses are included A maximum of 512 additional licenses can be added in increments of five The Agent Client main window combines real time data display with Agent control panel 4426033 LKS ACDMIS AGENT LIC SoftPhone Stock No LicenseCode Description o 1 LIC The NEC SoftPhone SP310 requires a NEC SIP Client License 4 LIC The NEC SoftPhone SP310 requires a NEC SIP Client License 16 LIC The NEC SoftPhone SP310 requires a NEC SIP Client License 32 LIC The NEC SoftPhone SP310 requires a NEC SIP Client License 64 LIC The NEC SoftPhone SP310 requires a NEC SIP Client License Document No SIB 244 Page 18 of 52 1 July 2008 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentati
54. nformation in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd IP DECT IP DECT terminals combine the benefits of IP telephony with the superior quality and features of DECT technology This IP based wireless system provides perfect voice quality seamless handover between access points and a secure air interface that protects your company s investments in existing telephones applications and the network infrastructure With IP DECT your data and network are secure All communications are encrypted to protect privacy concerns for you and your customers And installing IP DECT is simple Connect DECT Access Points multi directional radio base stations directly to the LAN and then set up IP DECT at remote locations Depending upon building characteristics each DECT Access Point can provide coverage over a wide area and enable users to move freely IP DECT also provides feature transparency on NEC platforms as well as standard SIP functionality G355 DECT Handset 128x128 pixel 64K colour LCD Backlit display Icon driven menu Seamle
55. nge NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Introduction NEC Australia Pty Ltd has released the next generation SMB communications solution in the UNIVERGE SV8100 Whether your business is small or medium sized NEC s UNIVERGE SV8100 Communications Server provides the flexibility to meet all of your communication needs This powerful feature rich solution is completely scalable and can be expanded for future growth The UNIVERGE SV8100 is designed to respond to the changing needs of business today Extraordinary flexibility greater growth capabilities and enhanced system features make business easier and more effective The UNIVEREGE SV8100 gives you a choice You can deploy traditional telephony TolP Telephony over IP or a combination all from one system The SV8100 provides your customer the freedom to adopt TolIP when and where you need it so today s technology can be used tomorrow This bulletin provides an overview of Release 1 of the UNIVERGE SV8100 including the new range of DT300 and DT700 business class terminals Document No SIB 244 Page 2 of 52 NEC Australia Pty Ltd shal
56. nt No SIB 244 Page 31 of 52 1 July 2008 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products jf A described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd B mene N This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC 360 l Australia Pty Ltd A F e Place the file for example test gz into the default home directory Jf Quick n Easy FTP Server 3 2 Pi Server View Tools Help Once the file has been loaded to the proper directory start the FTP server At this point the FTP server can be minimized to run in the background F Show Server Log 3 Show User Accounts General ia Show Configuration Default home directory dd Chan Cae orites Catan Configuring a DHCP server using Windows 2003 Server e Inthe DHCP server highlight the server machine on the left hand side Right click on the server and choose Define Vendor Classes o Click on ADD o Display Name NECDT700 o Description auto config o Inthe same window down below there is a section that shows I
57. ntal damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd PC Programming PCPro PCPro has the same look and feel as the Xen IPK II PCPro The SV8100 PCPro is also fully compatible with Xen IPK Il Enhancements however have been applied to the following general areas e Alarm Reports e Licensing e Ability to register uninstalled DECT and IP telephone ports e Filtering has been extended across all areas e Home screen providing system information at a glance all Untitled S 8100 AUS PCPro gt File View Programming Communications Tools Help LD Oe ed KEE oS EA AEA Standard C Card Configuration Cards in the O System Installation Setup initial settings of the C Telephone Setup Basic telephone settings C Class of Service Telephone Specify what services a telephone can perform 1 00 24 00 C Class of Service DISA E8 amp M installation Date Tie Lines Specify available services for Type Ports Not used 1 200 Teleph
58. nts of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Caller ID Call Return s s S S Central Office Calls Answering s s S S Central Office Calls Placing s s S S Class of Service S Clock Calendar Display s s E S Code Restriction s s s s o Code Restriction ere ao d S i s Code Restriction Dial Block s S Computer Telephony Integration CTI Applications Added the ability for Silent Conference Monitor on a Conference Conference Bridge i Conference Bridge i Planned for Release 2 Conference Voice Call Privacy a a Continued Continued Dialling a Data Line Security s S S SP Delayed Ringins s S SS peparmont eee ft Se Department Step Calling s s s s SP Desktop Applications SP310 Soft Poneeos S E ES Dialling Number Preview Dialling Number Preview Preview ee ee Dial Tone Detection s s l S SP Digital Voice Mail s ls ls SP Direct Inward Dialling DID s s E s SP prot mward eP o 2 ek Pe Direct Inward System Access DISA _S_ s Ss Direct Station Selection DSS Console Dre ER Directed Call Pickup _ Directed Call Pickup _ ll Distinctive Ringing Tones and F
59. on in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Blades and Options Stock No Model Name 4421004 CD CPOO AU 4421005 PZ ME50 AU 4421007 PZ 32IPLA 4422012 PZ 64IPLA 4422013 PZ 128IPLA 4422011 PZ VM21 4422014 PZ BS10 4422015 PZ BS11 4421008 CD 8LTA 4422016 CD 8DLCA 4422017 PZ 8DLCB Description SV8100 CPU providing the following functionality e External Paging Output e Internal MOH tone e External MOH BGM Input e External Music Control e USB Interface e Ethernet Interface e PZ VM21 Interface e PZ MESO Interface system expansion Provides the voice RTP RTCP processing function for 32 concurrent VoIP calls Provides the voice RTP RTCP processing function for 64 concurrent VoIP calls Provides the voice RTP RTCP processing function for 128 concurrent VoIP calls InMail VM and VRS Expansion Bus Interface CHS2U 1 PZ 32 64 128IPLA Interface Provides additional memory for Provides Internal V34 Modem Expansion Bus Interface CHS2U 2 3 4 8 Digital 2 Single
60. on is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd System Hardware Chassis amp Mounting Hardware StockNo ModelName Description Picture SV8100 Basic Package includes CHS2U AU Chassis CD CP00 AU Main Processor CD 8DLCA 6 Blade 2RU Chassis inc PSU amp SV8100 Basic Package Kit 4422000 CHS2U AU CHS2U RACK MOUNT 4422001 IKIT CHS BASE UNIT 4422002 FLOOR MOUNT SET CHS2U JOINT BRACKET 4422005 IKIT CHS1U 2U WALL 4422003 MOUNT KIT 4421009 CHS2U STAND KIT K 427004 CHS2U STAND KIT EXT Document No SIB 244 8503017 AC cable 19 Rack Mount bracket one per chassis Floor mount base unit one per system Floor mount inter chassis bracket one per additional Chassis Wall Mount bracket one per chassis Side stand mount kit for single Chassis Side Stand inter chassis bracket one per additional Chassis Page 19 of 52 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The informati
61. on to the PSTN 2 Create a PPP Dialup Connection Account one per destination Access Network Connections via Windows Control Panel Select File and New Connection Select Connect to Network at my Work place Select Dial up connection Add Name for PPP setup Add Phone number for dial up connection destination Allow access rights e g Anyone s use Click Next Click Finish 3 Connect using PCPro Document No SIB 244 Page 50 of 52 1 July 2008 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Select Communications Connect Under Connection Type select Dial up The IP address is fixed for the system Under Login specify User Name e g tech and Password e g 12345678 Select Connect From the Network Connections window that appears select your PPP Dialup Connection Account for the appropriate SV8100 destination
62. ones amp Extensions Create or modify department Type Ports Extension Numbers roup settings VE 513 768 201 299 3601 3757 Notused 1 512 C DID Translation Table Create or modify direct nward dialing settinas File Information Firmware C Night Mode Switching DBMS Setup the system swit PCPro Server mo 5 witcn g PAL FPGA DSP User tech IN ite File Ver SV8100 AUS all Untitled S 8100 AUS PCPro File View Programming Communications Tools Links Help ED GF eb NG QO vet 21S HY Sa C Blade Configuration Blade Configuration Caha tha bladan in Setup the blades ir CD CP00 CD 30PRTA PRI 1 30trk C System Installation Setup initial settings of the Chassis 1 ant gt CD 16DLCA CD ETIA AID 1 16tel C Telephone Setup Sri See ee CD 8LCA PZ 8LCA Dasic Teiepnone setu S i i Eo 17 32tel O class of Service Telephone a aspera CPU MAC N A telep ep Version Information Telephones C Class of Service DISA E amp M aa lt a Tie Lines ype ersior ype Extensi Specify available services for V8100 co f Numbers 8M Tie IS iai AUS BRI MLT 101 116 Main N A PRI SLT 117 132 Software DTI IP DBMS N A fra IP PCPro N A CCH VM Server InMail FPGA i C DID Translation Table G N A P VE Create or modify direct SIP DSP N A Version H 323 C Night Mode Switching inl Setup the system Trk Loopback Ee Swit ng El E ES diat Notused 31 200 bn 30 ports of 200 are used CNF IVR Tel
63. or changing the time and date on the voice mail e IP Address gateway and subnet mask set in CD CPOO programming o Only the DNS server information can be changed on the voice mail o 10 55 01 IP Address o 10 55 04 Subnet Mask o 10 55 05 Gateway e Licensing controlled by CD CPOO for the following features o Voice ports Fax Ports Number of View App Sessions Hospitality PMS AMIS PlusNet System Languages Hospitality Languages e New Email Features forwarding options for each mailbox set via Web Mailbox Manager WMM or Web Admin Console WAC Forward message keep on voice mail as New Forward message keep on voice mail as Old Forward message delete from voice mail new o Customizable email forwarding template System wide only e Additional Web Mailbox Manager Improvements o LIFO FIFO settings for New and Old messages Message Playback Message Archive Delete Message Enter email address to forward to Save to Inbox to PC as Wav file Export Add notes up to 60 characters long to messages First Time enrollment o Auto Login from CID Number e Improved GUI and System Management WAC o Language administration o Backup and Restore o Setting trace and error logging levels o Scrolling menu in WAC can jump from any area to any other area instead or returning to main menu first o Import and Export of Subscriber and Transaction boxes via CSV file o Mailbox message limit by drive space or number of messages o Call Park and Page e B
64. ou can specify which unused telephone ports are reserved as Mobile extensions via the menu item e Programming gt Unregistered Phones gt Mobile Extension List e Programming gt Unregistered Phones gt Unused Phone List 2 Card Configuration now contains a new menu via right mouse click Configure Card will give a list of PRGs associated with the card You can then jump directly to System Data Programming from the Card Configuration screen 3 Enhanced PCPro download error handling a Previously when PCPro encountered an error on a download it would notify the user and then halt the download operation b Now when PCPro encounters and error it will attempt to continue on and then display an error summary to the user What this means is if PCPro discovers an error with a card in some slot it will now discard this card and continue downloading the remaining slot At the end it will display something like Error download card in slot 1 this card has been deleted 4 Additional support for Alarm reports 5 When taking a download of a system without a PZ ME50 or licensing and the cards in the system go over the 64 port limitation PCPro will check the details and based on this will inform the port size limitations PcPro will allow download and give a warning 6 Improved operation of the system data list navigation tree in WebPro so that it doesn t reset to the top when expanding a node 7 For trunk base assignments only
65. ports a maximum of 20 Languages UM8000 Mail StockNo License Code Description o 4426024 LKS UMS PORT 2 LITE LIC 2 UMS Lite port License The Lite port license does not support Text to speech or Networking 4426025 LKS UMS PORT 4 LITE LIC 4 UMS Lite port License The Lite port license does not support Text to speech or Networking 4426026 LKS UMS PORT 8 LITE LIC 8 UMS Lite port License The Lite port license does not support Text to speech or Networking 4426071 LKS UMS 2 4PtoLITE LIC UMs000 LITE 2 to 4 Port Upgrade 4426085 LKS UMS PORT 4 UPG LIC UM8000 LITE 4 Port Upgrade 4426073 LKS UMS LItoUM8000 LIC UM8000 LITE to UM8000 Upgrade 4426068 LKS UMS PORT 4 LIC 4 UMS port License Supports Text to speech or Networking 4426069 LKS UMS PORT 8 LIC 8 UMS port License Supports Text to speech or Networking 4426070 LKS UMS PORT 16 LIC 16 UMS porn License Supports Text to speech or Networking 4426072 LKS UMS PORT 4 UPG LIC UMB8000 4 Port Upgrade 4426082 LKS UMS FAX LIC UM8000 and UM8000 LITE 1 Fax Port Upgrade 4426078 LKS UMS LANGUAGE LIC 1 Language activation License Supports a maximum of 24 Languages 4426081 LKS UMS AMIS PLUS LIC AMIS PlusNet Networking License 4426080 LKS UMS HOTEL PMS LIC Hospitality and PMS activation license 4426079 LKS UMS HOTEL LANGUAGE LIC 1 Hospitality Language activation license Document No SIB 244 Page 17 of 52 1 July 2008 NEC Australia Pty Ltd shall not be
66. r 4424022 8 button unit for DTL 24D 4424023 8LK L BK UNIT 1 WH BK Adaptors Stock No Model Name Description Picture 4424017 APR LA UNIT Analogue Port Adaptor with Ringer 4424018 ADA LA UNIT Analogue Device Adaptor Voice Recording Interface 4424033 WM LA UNIT Wall Mount Unit 4424035 ILPA RA UNIT In Line Power Adaptor Panels 4424036 PANEL Red Base L UNIT Red Side Panel Base Red Side Panel LCD DT 4424037 PANEL Red VLCD L UNIT ae anel LCD DT330 4424038 PANEL Red SLCD L UNIT Red Side Panel LCD DT750 4424039 PANEL Blue Base L UNIT Blue Side Panel Base Blue Side Panel LCD DT 4424040 PANEL Blue VLCD L UNIT BUC Side Panel LCD DT330 DT730 4424041 PANEL Blue SLCD L UNIT Blue Side Panel LCD DT750 4424042 PANEL Silver Base L UNIT Silver Side Panel Base 4424043 PANEL Silver VLCD L UNIT ar Panel LCD DT330 4424044 PANEL Silver SLCD L UNIT Silver Side Panel LCD DT750 4424045 PANEL Wood Base L UNIT Wood Side Panel Base E j z Silver Blue 4424046 PANEL Wood VLCD L Wood Side Panel LCD UNIT DT330 DT730 4424047 PANEL Wood SLCD L UNIT Wood Side Panel LCD DT750 4424049 PANEL Clear Base L UNIT Clear Side Panel Base po gram Clear Side Panel LCD L UNIT 4424050 PANEL Clear VLCD L U DT330 DT730 4424051 PANEL Clear SLCD L UNIT Clear Side Panel LCD DT750 Document No SIB 2
67. ress the Mute soft key To turn the microphone on again press the Unmute soft key Listen to voicemail messages In Idle mode press the Menu soft key choose Messaging Inbox select Listen to voicemail and then scroll to the required message Press the Select soft key You may need to enter your VM number first Make a shortcut In Idle mode press the Menu soft key choose Settings General and select Shortcuts Now you can assign a function to one of the navigational keys Make a speed dialling key In Idle mode press the Menu soft key choose Contacts Select the contact that you want to assign and press the More soft key Choose Speed dial and press OK Scroll to the speed dialling key number that you want and press the Add Replace soft key If a number has already been assigned to this key it will be replaced Register the handset In Idle mode press the Menu soft key choose Settings Connectivity Register Select the required base OK Enter the Park code OK Skip Enter the PIN code OK The PIN is generated by the DECT Manager Enter Network Name Save Enter Number Save This is the phone number assigned to the handset of 52 1 July 2008 Ga N 360 Registering IP DECT terminals 1 Run SV8100 PCPro 2 Click Tools gt PCPro Accounts and you will get the following screen 3 Select tech User Name and click Properties a PCPro Accounts Use the list below to add modify or delete PCPro user accounts
68. rmation in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Building the configuration file e Launch the IP phone manager software TM IPPhoneManager E Ex Search S PortSet P Interface I ListCtri L Tool Help H Registration Command Config Application Search Import Connect SwitchPortctri Execute Web Config Direct Export Auto Config No IP Address MAC Address Number_ Status LockStatus _ProductName Hn Once the software is launched click on the Auto Config tab EE Config Setup APL Click on Terminal a gt New File Terminal Personal File Open Browse EE Config Setup APL English vi Help Network Settings 5 SIP Settings The basic settings needed to get the SIP User E Sgpissiskienminii phone working out of the box are Sarver Rikies st siden ET 1 server address Registrar Destination 12 server po rt Access Mode esa Assign the IP address programmed in 2rd Server Port PRG 10 12 09 to 1 se
69. rver address 4th Server Port Registrar Destination i eE Assign port 5080 to first server port 4 Maintenance Settings Security Application Settings Document No SIB 244 Page 29 of 52 1 July 2008 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd ESTUE Click on the 1 server address to bring the window to the right up English Network Settings Tea E SIP Settings i SIP User Ist Server Address DT710 DT730 DT 50 E Server Address amp URI Ist Server Address and Sarver Bee Gz 16 o idl Jrd Server Address Registrar Destination Access Mode G SIP Server Port Assign the IP address here and then Ist Server Port click OK 2nd Server Part 3rd Server Port Ath Server Port Parameter Update Registrar Destination vl Cates Domekan Config Setup APL Engish Click on the 1 s
70. s about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd NEC s UNI VERGE 360 UNIVERGE360 takes communicating beyond Unified Communications and provides true business benefit to our customers It utilises NEC s wide range of solutions services and abilities to tailor a communications offering that places the user back in control It allows communications to be tailored to a customer s business process not forcing customers to bend to inflexible technologies Benefits of UNIVERGE360 Place people at the centre of communications Surround your teams with the means to communicate instantly whenever wherever they need to be Reduce costs boost efficiency shorten response times and improve decision making Fully integrate communications Boost productivity through the convergence of communication channels and business processes Break down communication silos with Unified Infrastructure solutions for your network data center desktop and devices
71. ss handover Memory card optional Standard headset connection Hands free operation 20 ringer melodies with distinction between type of call Personal phone book Corporate directory support Call logging and filtering 13 languages supported Incoming call filter Date and time display Time stamps on caller lists Message waiting indicator Multiple DECT network subscr GAP compatible Software update over air Up to 120 hours stand by time Up to 12 hours talk time Document No SIB 244 G955 DECT Handset 128x160 pixel 262K colour LCD Backlit display and keypad Icon driven menu Seamless handover Memory card optional Standard and optional Bluetooth headset connection Message Service LRMS Message broadcast support Hands free operation 20 ringer melodies with distinction between type of call Built in vibrator alert Personal phone book with multiple numbers per contact Corporate directory support Call logging and filtering 13 languages supported Incoming call filter Date and time display Time stamp messages amp lists Message waiting indicator Multiple DECT network subscr GAP compatible Software update over the air Up to 120 hours stand by time Up to 12 hours talk time Page 33 of 52 AP200S SIP Access Point Supports standard DECT GAP compatible handsets Supports up to 11 simultaneous calls per AP 10 100Mbps Ethernet interface Secure air interface Crystal clear speech S
72. ster Slave 4422034 CD VMOO Voice Mail App Server 8502831 PGD 2 U13 ADP 800188 DP D 1D Media Single Line Interface CD 8LCA MINNI NIINI 1 4 5 8 9 12 13 16 CO Trunk Loop Ground Start CD 4COTA INI IIIT CD 2BRIA BRIt BRI2 BRIS BRI4 CD 400TA E amp M Tie Line mm E amp hil Gigabit Switch Unit CD ETIA So L nm I 1 T mm L im L mi L WwW L 1 mm So ETHERNET USB SERIAL LOAD E amp M MINI E amp M E amp hi4 Provides external paging zones music source inputs door phone and door lock relay Door Phone Unit StockNo ProductName Description Picture AKS InMail 512M APP 4422043 CF 4422048 AKS UM 2G APP CF 4422051 AKS UM 8G APP CF Document No SIB 244 Compact Flash media 512MB for VRS and VM8000 InMail providing 32 hours of Available Recording Time Compact Flash Media 2GB for UM8s000 Mail providing 125 hours of Available Recording Time Compact Flash Media 8GB for UMs8000 Mail providing 550 hours of Available Recording Time Page 21 of 52 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to chang
73. the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Flexible Methods for SV8100 Licensing e Automated 24 7 License Download NEC License Server nt PC with PC Pro Internet The License file is sent from the License Server to the SV8100 using PCPro WebPro e PC PRO Method Upload or Direct Connect g ee i V8100 The License file was stored on the PC and is sent to the SV8100 using a PCPro WebPro e Manual Method e Enter the bii Software Key Programming Code Mode PRG10 48 01 SV8100 PRG 10 49 01 SV8100 The License file was printed and the Software Key Code is manually entered to the SV8100 using Telephone Programming The License file is stored on a USB drive and is sent to the SV8100 using Telephone Programming Document No SIB 244 Page 15 of 52 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products d
74. upported DT710 IP Terminal e Plantronics SupraPlus Model P251N U10P recommended e Plantronics Encore Model P91N U10P supported DT730 DT750 IP Terminals e Plantronics SupraPlus Wideband Model HW251N A10 NE recommended e Plantronics SupraPlus Model P251N U10P supported e Plantronics Encore Model P91N U10P supported Document No SIB 244 Page 26 of 52 1 July 2008 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document i 4 The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products 4 described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd UNIVE This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd Legacy Terminal Compatibility The following models of Dterm Multiline Terminals are NOT supported by the SV8100 e Dterm 85 IP ITH ITR ITN IP RA e Dterm 70 DTU e Dterm 75 DTP e Dterm 60 ETW e Dterm 65 ETJ e Xen Topaz DTB e Xen Alpha The following models of Dterm Series i Dterm 85 terminals and adaptors ARE supported on the SV8100 NEC BS Model Name Description Stock No 8502532 DTR 2DT 1
75. upports short messaging Connects directly to Ethernet either dedicated for DECT support or to converged LAN External power or Power Over Ethernet IEEE802 3af Class 0 IP peer to peer communication Plug and play installation Compact unit A5 size Downloadable software LED status indicator Full non blind slot radio Secure DECT encryption Roaming and seamless handover Support for LRMS messaging max 160 characters 1 July 2008 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject to change without prior notice at the discretion of NEC Australia Pty Ltd This document has been prepared for use by employees and dealers of NEC Australia Pty Ltd and may not be reproduced without prior written approval of NEC Australia Pty Ltd AP200S Specifications Air interface e Audio algorithm G 726 ADPCM e Full non blind slot DECT RF part according to EN301406 e Frequency band 1880 1900 MHz 10 carrier frequencies e RF output 20 to 24 dBm at antenna connection Sensitivity typical 90 dBm e Dual omni directional internal antennas e Typical range indoor 20 50 m outdoor 300 m Physical charact
76. y can direct themselves to the called party without being placed on hold or having their calls dropped Employees can also efficiently manage their calls and messages with easy one touch access to voicemail features With VM8000 InMail s advanced call processing capabilities employees no longer need to manually direct and route callers The Automated Attendant routes each incoming call based upon the time of day and day of the week and can provide different announcements and dialling options for each number in the office Key Features Voicemail Conversation Recording Answering Machine Emulation Fax Detection Interactive Softkeys Message Count Display Programmable Voice Prompts Three Personalized Mailbox Greetings Message Forwarding Announcement Mailbox for One Way Information Remote or Local Message Notification on or offsite Remote Programming via WebPro PCPro Voice Mailbox Automated Attendant Licensing controlled by CD CPOO for the following features o Number of Voice Ports o Number of Languages Document No SIB 244 NEC Australia Pty Ltd shall not be liable for any direct indirect consequential or incidental damages about the use of the information included in this document The information in this technical documentation is advisory in nature and is subject to change NEC may make improvements and changes in the products described in this documentation without notice Contents of this document are subject

NEC UNIVERGE SV8100 User's Manual

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