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NEC MA400 User's Manual

1. ornnes 2 7 Introduction and Requirements 2 7 Malet TEO pa ADAN quia a qund arque cd adr AY NAAN NG NAG quicquid 2 7 Step by Step Procedure cece Kaha 2 00 pREPRHLERRRERPRRRTRERMPRRIATRRP RES 2 8 Graphical User Interface 3 1 General Graphical User Interface Features 00 00 c cee 3 1 aka TERIS aanak kak KA kak oak tlle rn det 3 1 rfl M ET 3 3 LEE COPIE aie Lae Aan eee dep Adah ol aoa cu id 3 4 A DUAE iaa Deae p EE D EGER ROC EGER dl epo beeen ape 3 5 acc gk C Po 3 6 Templates Tae Lagu doa deoa dod Oif da dog cac edi dog Drei MSc do o idend 3 19 MA4000 Installation Manager User Guide Revision 6 ii Contents Pul Down Memi 4 23234 cis as ett DEC PES aeo FORE hee PR E ee RR 3 22 PIG MOD cusan an om qr RR RR RAP ORE du EUR pecans anes anaes 3 22 EIE MEM AA EMEenmeseEEEemwbe ero ers 3 22 EOS coded epaqeP qam Mad NE dM PE 3 23 Help MeN 212 creber paba bira Betalt paba baa Tbeb bebe 3 41 Piman AG srt cee ie Re AR Ai LOAN aaah ae add 3 42 Project Information 4 1 lii OMS OT PO TT CPP ET 4 1 Company Organization Tab ss sms se sea DADA e Ra OR aln hab dcus 4 3 c race rc xc cp 4 10 Phased Installation Tab 4 14 Hardware Information 5 1 BO Cg CA AP AA 5 1 Media Gateway and Circuit Cards ssscrssersssrssrsssasserasersses 5 8 Circuit Card Field DetintignS 442 2 0 020 0 n4bh0 0eRebeoreenedta 5 11 Signaling Ser
2. Enter the template s name in the Name field or edit it if necessary Use the Priority of Answering Call drop down menu to specify whether incoming calls should be answered based on Line Selection Dial Automatic Manual Intercom lines or a combination Use the For Speaker button SPK drop down menu to specify that the SPK button selects the prime line Currently the only available option Use the For Answering button ANS drop down menu to specify whether the ANS button accepts the Prime Line Incoming Line or Ringing Line preference Use the For Originating button ORG drop down menu to specify whether the ORG button accepts the Prime Line or Idle Line preference or a combination of the two Use the Message Waiting Display drop down menu to specify whether a message waiting indicator displays on the top or bottom line of a station s LCD display Use the Line Key Pattern drop down menu to specify the number and type of key patterns assigned to the station Use the Pattern drop down menu to specify one of 16 key patterns the station will use Use the Don t Display Page Scroll Key gt gt gt PG check box to choose whether to display a Page Scroll Key gt gt gt PG on the display MA4000 Installation Manager User Guide Revision 6 Productivity Features 13 21 Figure 13 14 Location Diversity Key Template Function Key Key Template Data Base Information Function Key
3. 000 12 2 Productivity Features 13 1 POCONO Wl MP Ar 13 2 UC Suite MA4000 Manager 2 ce AA mn 13 4 irr me Me TU 13 7 Managemen AGA ed pA AE RR IE POS PEE E ERU QI d exiis 13 28 D crier e TaT AAT EEE TE TTT 13 30 Maimtenance Taba iade sop REOR ERE AO HOP PCO IRR ha 13 31 MA4000 Installation Manager User Guide Revision 6 3 6 3 8 3 9 3 10 3 11 3 12 3 13 3 14 3 15 3 16 3 17 3 18 3 19 3 20 3 21 3 22 3 23 3 24 3 25 3 26 3 27 3 28 3 29 Title Page BU EL E O EE E E are ida qune ease Pu PRA AA PA 2 3 Installation Manager R24 InstallShield Wizard Welcome 2 4 Installation Manager R24 InstallShield Wizard Complete 2 5 Installation Manager R24 InstallShield Install Feature s 2 6 Data Navigator Single Select example 2 0 005 3 1 Data Navigator Multi Select example 0000 000 3 2 List Box Contiguous Select example 00000200 0 3 3 List Box Multi Select example 200200 cece eee eee 3 3 Edit Multiple Records example 2220000 rss rens na 3 4 List Box Sorting Sane a ss riures ork RR a E Rd kid ES Rs 3 4 Installation Manager Startup llsleels elles 3 5 PIMPS F DS haaha rede bs NGALAN teh sneer daddedana sean 3 6 Welcome to the Create Project Wizard s ss ssssssssssss aaa 3 6 Create Project Wizard Project Name and Type NEAX IPX and NEAX IPX ON pa x sad ds eR REX
4. 7 6 Edit Service Feature Restrictions SFC Day Tab 7 7 Edit Service Feature Restrictions SFC Night Tab 7 8 Advanced Features Route Restrictions Tab 7 10 Edit RSC Day Tabs a a das ak a dl r eg een dr Ro Hark CER ea eet 7 11 Edit RIC Night TaD s paa ma KaRa BAD PP KARI dee r as ges 7 12 Edit Toll Outgoing Connection Day Tab 7 13 Edit Toll Outgoing Connection Night Tab 7 14 Edit Tall Outgoing Selection ack ce ees ERR RA ke KA a a eh wd 7 15 Edit Route Toll ReSEIICUOi inesse ek RR ERREUR eR eee 7 16 Advanced Features LCR Tab 0c cece saras sea 7 17 EL S ysiom Fede 4uxue acer sars qe bd re e ee p ies 7 18 Edit Least Cost Routing Pattern ccc eee eee ees 7 19 Edit Time or Day Patlelfi8 ss a pa BARA ANN ori tipi a hri 7 20 Edit Least Cost Routing Data 0 4a waaa naaa mawa nn 7 21 Additional Digit Translation AADC lisse sees 7 22 Advanced Features ACD Tab aa cece sa skr a 7 23 BOR ACD V s 06 re CHR NEAR EPROP RENA E RES E HES 7 24 Advanced Features OAI TAS ser Lek deca eehenee bance des 7 25 Edi QAI MW uua luck mi er IRR BALAK order SR or dr So S 7 26 Edt Gel SEE i iori deos bdo dde ip E odd or De d dca 7 26 Conima Deele i aaa BARAN BAEK mA REX der RO AER RU d ba doe eR RR a 7 27 Advanced Features Monitor Number Tab 24 7 28 Monitor Number
5. Displays Tasks Install id E E EI a ET E mj KA Reports User Acceptance Sign Off Report Displays a List of Reports for Sign Off Acceptance Signatures Productivity Features Table 12 1 lists all the reports available and provides a brief description of each MA4000 Installation Manager User Guide Revision 6 12 2 Reports Creating and Printing a Report or DESI Label Step 1 Click a report to select it then click Run The report dialog displays Step 2 Click a radio button drop down list or check box to specify the report s scope then click OK paa2 The options available varies with each report NOTE Installation Manager creates the report and displays it in a new window Table 12 1 Description of Reports Location Diversity Report Extension Report Station Range Report Task Report User Acceptance Sign Off Report Voice Mail Report General Tab Reports Displays Pool Number Used List Station and Station Key Template Report Displays User Data Users Extensions Phone Models Restrictions Groups Call Forwarding Button and Voice Mail templates Displays Station Range and Reserved Stations Prints a report of all tasks for a project Prints information to be used by CSR to obtain the customers acceptance of the user and phone configuration User selects which reports to include Extension Detail Extension Summary Groups Voice Mail Report Detail and Summary repor
6. 6 7 Figures vil Media Gateway Setup Wizard Welcome nnna nananana aa 5 13 Media Gateway Setup Wizard Select Operation 5 14 Media Gateway Setup Wizard Select Values 5 15 Media Gateway Setup Wizard Setting Media Gateway 5 16 Media Gateway Setup Wizard Operation Completed 5 17 Hardware Information Signaling Server Tab 5 18 Hardware Information Voice Mail Tab 5 5 20 Edit Vane Mal PONES ud dd 9A dodge beard Dx Rb OR a deb sca 5 22 Hardware Information Security Tab ss ss ss ss eee 5 24 System Information Station Ranges Tab 6 1 Edit Station Range General cg aia age neace nee iR hh heh y CRY das 6 2 Warning Delete Station Range s 0 eee ee 6 3 Edit Reserved Stations General 0200000 eee 6 4 Warning Delete Reserved Station Range S 6 5 System Information Access Codes Tab 2 000 6 6 Edi Recess DUIS cosa ras pp dhe qe RUE HEBES eda PEE 6 7 System Information Speed Calling Tab 205 6 8 Edit System Speed CallING isses indaa qaae e xe x Rb i Rc pex dad 6 9 Advanced Features Tab 4ss0000 020s ees e e NANG 7 1 System Information Features ASYD L N Tab 7 3 Edit System Features 1oouusaqesnaerueekdqeptCbyxer mad dp d pel 7 4 Advanced Features Feature Restrictions Tab
7. Location Diversity FCCS Station Backup Station Pool Data Key Template ADVF AFCMN Upload Fusion Entry Node 24 132 21 Get Network Data 6 4 2008 9 21 10 AM S 21 UNIVERGE Sv7000 24 02 02 000 6 4 2008 IPX44 172 24 132 44 NEAXIPX 24 02 02 000 Sv7000 47 172 24 133 47 UNIVERGE Sv7000 24 02 02 000 View Log jw Detailed Log Synch Highlight the PBXs and press Synch Step 2 Inthe FCCS tab enter the IP address of your Fusion network s entry point in the Fusion Entry Node field then click Get Network Data nstallation Manager scans your network and displays a list of its nodes For each node the list displays the date and time it was last synchronized if any The Get Network Data option allows Installation Manager to retrieve the current NDM data for example a list of backup stations pool data key template data etc Step 3 Select the node you wish to synchronize and click the Synch button Figure 13 6 displays MA4000 Installation Manager User Guide Revision 6 Productivity Features 13 9 Figure 13 6 Location Diversity FCCS Tab Getting Location Data Location Diversity FCCS Station Backup Station Pool Data Key Template ADVF AFCMN Upload Fusion Entry Node 172 24 132 21 Get Network Data pa 9 21 10 AM EXE 172 241 3244 NEAX IPX 24 02 02 000 Sv7000 47 1722413347 UNIVERGE SV70D0 24 02 02 000 Installation Manager Getting LENS Information for FPC 1
8. Name Feature Type ipti Station Value SUBLINE SUBLINE m 156 Visitor Indication TELN 142 Logout for IP Enabled Dt 1 2 3 4 5 B 7 8 9 Ringing Information 2 Night Ring No Delay Y Flex Keys Disable Flex Keys v Clear Keys FKY 156 is recommended key to be assigned in button template Use the Feature Type drop down menu to specify whether you wish to add a Function or Station to the selected function key f you selected Station use the Station Value drop down menu to specify whether the station is a MYLINE PRIMELINE MYLINE PRIMELINE or SUBLINE Options available for each are MYLINE Ringing Information PRIMELINE TELN number Restrict OG Off Hook Suppression and Ringing Information MYLINE PRIMELINE Restrict OG Off Hook Suppression and Ringing Information SUBLINE TELN number and Ringing Information If you selected Function use the Features By Name list to select the feature you wish to assign to the selected function key You can use the drop down menu to limit the list to specific feature categories Use the Flex Keys drop down menu to enable or disable Flex Keys Click the Clear Keys to remove all function key assignments em For field information see User Assignments New or Edit User on page 8 5 a a a REFERENCE MA4000 Installation Manager User Guide Revision 6 13 22 Productivity Features Selecting Prime Line enables the Off Hook Suppression contro
9. ADAM STEVE Engineering Harc ADAMS JOHN Accounting Final ADAMS JAMES Accounting Paye BILL JOHN Engineering Soft BILL JAMES Engineering Soft BLDG A CONFERENCE ROOM BLDG B CONFERENCE ROOM BREAK ROOM CODA FINLE Y Accounting Reci SMITH SANDY Accounting Final SMITH BETTY Accounting Paya SMITH JOHN Engineering Harc SMITH MIKE Accounting Reci WILLIAMS MARGARET Accounting Final WIL IAMS JASAN drenimtinn Fina MA4000 Installation Manager User Guide Revision 6 3 2 Graphical User Interface If multiple rows are selected the display will be listed in the form last selected row of total rows see Figure 3 2 Figure 3 2 Data Navigator Multi Select example Accounting Engineering Accounting Fi Accounting Paya BILL JOHN Engineering BILL JAMES Engineering Softy BLDG A CONFERENCE ROOM BLDG B CONFERENCE ROOM BREAK ROOM CODA FINLEY Accounting SMITH SMITH BETTY Accounting Finan SMITH MIKE WILLIAMS MARGARET LIL LARA IACAKI Example If the list is displaying Row 1 at the top of the list and the user has made the selections from top to bottom the last row selected would have been Row 12 MA4000 Installation Manager User Guide Revision 6 Graphical User Interface 3 3 Selecting All list boxes will support the ability to multi select items There are two ways to multi select items Step To select a range of rows that are consecutive Select the f
10. Cancel View Log V Detailed Log Synch Highlight the PBXs and press Synch Access to the Location Diversity feature tabs are blocked during the synchronization process After successful synchronization the Extensions TEC LENS Station Pools Station Backup and Key Templates are saved in the database See Figure 13 7 MA4000 Installation Manager User Guide Revision 6 13 10 Productivity Features Location Diversity Station Backup Tab Selecting the Station Backup tab results in a table listing the existing backup nodes for visiting stations See Figure 13 7 Figure 13 7 Location Diversity Station Backup Tab Location Diversity FCCS Station Backup Station Pool Data Key Template ADVF AFCMN Upload Currently IM Supports TN 1 and UGN 1 IP VPS Fea a Ta CA Na Fa E None IP PS Dterm IP Dterm IP Dterm IP Dterm IP INASET None INASET IPPS None 26 18 26 12 12 12 12 12 18 26 18 o 072241 073222 073212 073213 073214 073215 073172 072242 073173 073220 072240 1 5 1 1 1 1 1 1 1 5 1 N ee ee ee ee ee ni MA4000 Installation Manager User Guide Revision 6 Productivity Features 13 11 Designating Primary Secondary and Tertiary Backup Stations p333 Users can select multiple Primary stations and assign them to the list Step 1 To designate Primary Secondary and Tertiary stations click New Figure 13 8 displays a list of existing backup sta
11. Figure 6 2 displays allowing you to modify the entry selected Figure 6 2 Edit Station Range General Edit Station Range General Description Project Development Station Range From To 1000 1100 Subline TEC 18 Dffset From 101 Office Code Area Code Office Code Description field The Description field is any description you want to use to identify the Station Range It is used for informational purposes when assigning users On the basis of ranges assigned here and applied in the user assignment dialog the MA4000 Installation Manager will automatically assign an unused station number from the appropriate range Station Range section The Station Range fields contain the defined range Subline section The Subline is used to assign an offset value a group of numbers that will be allocated for use as sublines The offset value can be a negative value MA4000 Installation Manager User Guide Revision 6 System Information 6 3 Office Code section The Area Office Code field allows you to specify the Telco information associated with the range of station numbers Select the OK button to accept the changes or the Cancel button to ignore the modifications specified e New button The Station Range New button allows you to define a new Station Range See Edit button on page 6 2 for a complete explanation of all the fields available e Delete button You must first select a row i
12. Highlight the circuit card to be removed and click the Delete button MA4000 Installation Manager User Guide Revision 6 Edit button Hardware Information 5 11 Edit the circuit card selected changing the fields as needed When you are satisfied with the changes made click the OK button to save the changes Circuit Card Field Definitions Access to Attendant Operator ANNC Equipment ANNC Pattern ANP Connection Duration Count DC Default Gateway Address Do Not Send RingBack Tone DRS Address Hardware Type IP Address MA4000 Installation Manager User Guide Revision 6 The code system users dial to reach the attendant Specifies what the announcement is to be used for For Music On Hold choose 64 MOH IP Ext Hold Tone A wav or mdt type file Enter a three digit number from 000 255 This number correlates to an existing wav file loaded in the VS32 that you wish to be played for the defined ANNC Equipment Indicates how long a caller will remain connected 0 Disconnect after 30 seconds 1 Remain connected until the caller disconnects The number of the route that will be created for this device The number of digits to be translated for incoming calls Typically this would be set for the number of digits in the station numbers The IP address of your network s gateway router Selecting this option box prevents sending a RBT The IP address of the Device Registrati
13. Note Speaker Answer and Originate Preference areas are only configurable if the Line Preference Set For Other Buttons Prime Line Pickup Default Idle Line Incoming Line Ringing Line MA4000 Installation Manager User Guide Revision 6 User Assignments 8 13 Field Options Prime Line Pickup Default Answer Key Incoming Line Ringing Line Prime Line Pickup Default Originating Key Idle Line Prime Idle Line Top Line Default Message Waiting Display Baom hie No Default Off Hook Suppression Yes Note Selecting Yes enables support for offhook suppression Soft Key 0 Default 1to 15 Note The Soft Key Pattern offers the user a choice between pattern 0 to 15 These patterns are stored in the switch The patterns Pattern themselves will not be programmed by MA4000 Installation Manager Important There may be some models that do not have Soft Keys In those cases the Soft Key Pattern and Scroll Key controls will be ignored On 4th Key of Soft Keys Default Allow on Line Feature Keys Scroll Key MA4000 Installation Manager User Guide Revision 6 8 14 User Assignments Button Template Editor Information Tab Figure 8 14 Button Template Editor Information Tab Button Template Editor Edit Button Template Advanced Information Button Layout TEQUE a a The graphic of the phone is provided to the user to show them the button layout Thi
14. TEC 18 TEC 18 TEC 3 12 18 TEC 3 12 18 TEC 3 12 18 Button Template Editor Edit Button Template Tab e Name field The name of the button layout template is the value shown in the list of button layout templates on the Edit User dialog e Feature Type field The Feature Type field provides a list of available features Available options are displayed in Figure 8 9 through Figure 8 11 e Key Data Programming list The list located below the Name field see Figure 8 8 displays each key a description of the programming for that key and the label This area does not provide direct editing capabilities You can select a key and assign a value using the data entry boxes to the right of the list e Flex Keys field This field allows you to either show or hide the Flex Keys MA4000 Installation Manager User Guide Revision 6 User Assignments 8 9 e Clear Keys button Clicking the Clear Keys button eliminates all the key definitions currently existing in the Key Data Programming List Figure 8 9 Button Template Editor Feature Type Not Assigned Feature Type Not Assigned Figure 8 10 Button Template Editor Feature Type Function Feature Type E Button Label Features By Name Show All Features 1 Call Forwarding Busy Line 2 Call Forwarding All Calls 3 Executive Right OFWay 4 Call Waiting 5 Call Back B Message Reminder 7 Save And Repeat 8 Last Number D
15. e Configuration e Management e Diagnostic e Maintenance Some options within a tab may not display or may not be available based on your system type and certain options you selected during your system s installation MA4000 Installation Manager User Guide Revision 6 13 2 Configuration Tab Productivity Features The Configuration tab Figure 13 1 consists of the following applications e UC Suite MA4000 Manager e Clipboard e Location Diversity Allows the user to load existing Installation Manager data to the MA4000 Provides the user with integrated access to the MAT Clipboard application see Clipboard for additional information on this option Provides fault tolerance for IP telephones in an FCCS Fusion network by providing stations the ability to register with up to two back up IP PBX nodes in the network providing fail over services to the physical virtual station in the event of a communications failure between the station and its primary IP PBX Note While the IP terminals are under the control of a backup node the station can continue to function until the primary node becomes available Not all station functionality is available while it is operating on one of the backup nodes for example appearance dependencies etc MA4000 Installation Manager User Guide Revision 6 Productivity Features 13 3 Figure 13 1 Tools Tab Configuration T Installation Manager U
16. 1 Project Information Primary Contact Tab 1 installation Manager File Edit Tools Help Project 2 Information Primary Contact Company Organization Tasks Phasedinstalation Hardware Company Information Contact System Title Information Phone Ext Advanced FAX Features E Mail UT qi ser Assignments Group Assignments Circuit Card Assignments Install Reports Productivity Features dmm KE KI KE E1 om om wee MA4000 Installation Manager User Guide Revision 6 4 2 Project Information Company field Enter the primary contact s company name Contact field This is the name of the individual who is the primary contact for the customer Title field Enter the primary contact s title Phone field Enter the primary contact s primary phone number Ext field Enter the extension if any of the primary contact Fax field Enter the facsimile phone number for the contact E Mail field Enter the contact s e mail address Address field Enter the primary contact person s address There are 3 boxes available for entering the full address i e street P O Box building number mail stop etc City field Enter the city where the contact is located State field Enter the state where the contact is located Zip field Enter the zip code for the contact s mailing address Country field Enter the country where the contact is located Notes field This is a free for
17. Completing the Create Project Ed Wizard You have successfully completed the Create Project wizard To close this wizard click Finish lt Back Cancel Step 9 The Completing the Create Project Wizard is the last panel you will encounter as part of the Create Project Wizard Click the Finish button to end the Wizard and return to Figure 3 7 MA4000 Installation Manager User Guide Revision 6 3 16 Graphical User Interface e Import button Step 1 Click the Import button as shown in Figure 3 20 Figure 3 20 Projects Tab Installation Manager Projects Templates Select Project Modified Family Category Created Import Delete Delete All i Projects created from this tab use the NEC default template To create a project based on another template select a template from the Template tab Refresh Figure 3 21 displays MA4000 Installation Manager User Guide Revision 6 Graphical User Interface 3 17 Figure 3 21 Import Project Import Project Look in e Projects ce O er E3 E Intial imp My Recent Documents My Network File name Places Files of type Installation Manager Project imp Cancel Ah Step 2 Select an existing project and click the Open button The selected project now appears in the Select Project section of the nstallation Manager Startup e Delete button Step 1 Select a project from the list located in the Installation Manage
18. Duplex Step 3 Select the appropriate Comm Port Properties Speed and Duplex Mode you wish the operation to perform enter the Default Gateway if applicable and then click the Next button Figure 5 12 displays p333 The option buttons located beneath the Speed and Duplex Mode sections display the current selection of Media Gateway hardware type They are NOTE Media Gateway MG 1 5M Media Gateway MC 4A MG 2A MC4MMG2 SCA 4ICOTA Example SCA 24PRIA SN8110 and SN8032 all belong to the MG 1 5M hardware family Each has a different capacity or firmware MA4000 Installation Manager User Guide Revision 6 Hardware Information 5 15 Figure 5 12 Media Gateway Setup Wizard Select Values Media Gateway Setup Wizard Select Values Select all values to be updated Device Name Med DHCP 172 16 253 0 DRS Port a Gateway MG 1 DRS Address IP Address 0 0 8 Default Gateway Address Interface Speed Auto O Subnet Mask J 45 D 255 255 255 0 NOTE Make sure the serial connection is setup correctly before you continue the process Step 4 Update the values before continuing Step 5 connector on the Media Gateway unit Step 6 Figure 5 13 displays MA4000 Installation Manager User Guide Revision 6 Connect a serial cable from the COM port on the PC to the RS232C When all the values are updated and correct click the Next button 5 16 Hardware Information Figur
19. Enter mount dev hdc mnt cdrom Replace hdc in the command if necessary with the designation your laptop uses for the internal CD ROM device Linux mounts the CD ROM and informs you the device is read only Type the following at the command prompt then press Enter Imnt cdrom MKINIT After a few moments the MKINIT finish message displays Insert the flash card in your laptop s PCMCIA card slot Linux reads the card and displays its size and drive designation hde etc You will need this drive designation in Step 11 Step 10 Press Enter to return to the command prompt This next step will destroy any existing data on the specified device Be certain you have not entered the designation for your laptop s hard drive when typing this command CAUTION Step Step Step Step Step Step Step 11 Type the following at the command prompt then press Enter MK FLASH hde Replace hde in the above command if necessary with the drive designation your laptop displayed for the flash drive after you inserted the card You can ignore the DriveReady and DriveStatus error messages The write finish status message displays when the flash card initialization completes This process may take 20 30 minutes Remove the flash card from your laptop You can ignore the resulting error messages Type the following at the command prompt the press Enter exit Remove the MPS system software CD from y
20. GR ers EROR KARA adele deeds Rakes OE RS 3 7 Create Project Wizard Project Name and Type NEAX IPX UMG 3 7 Create Project Wizard Project Name and Type UNVERGE IPX 3 8 Create Project Wizard Project Name and Type UNIVERGE ON eam A BA RA OY KG Re AR E E E f NA NA 3 8 Create Project Wizard Project Category and Notes 3 10 Create Project Wizard Customer Locations 3 11 Create Project Wizard Customer Organization 3 12 Create Project Wizard Voice Mail 00005 3 13 Create Project Wizard Customer Contact Information 3 14 Completing the Create Project Wizard aa 3 15 Pores TANA Ra deas E RR 9d dU OCURRA RE E gol o9 d 3 16 lussi I c CL NER RENSAR 3 17 Delete Project Confirmation isis p t a Te ERO owe 3 17 Delete All Projects Confirmation cee 3 18 Templates Taba cots sem CREER PERS ee chat CURES ERE RR RN cae 3 19 RDO TEMP oriunda e Abdo Ea GD Deer hedaewed 3 20 Delete Project Confirmation n nana 000 e eee 3 20 Delete All Projects Confirmation eee 3 21 POUCH ccs cccecaaGed Meee Ra BARAN PANER EEEE STEET TETIT 3 22 Tees Wen sis ay 93 TAA RR TCU SEDIS Oh RP eck SSeS OR 3 23 MA4000 Installation Manager User Guide Revision 6 vi Figures 3 30 3 31 3 32 3 33 3 34 3 35 3 36 3 37 3 38 3 39 3 40 3 41 3 42 3 43 3 44 3 45 3 46 3 47 5 6 5 7 5 8 5 9 ELY IRE Mel ETE EEE E d
21. Guide Revision 6 Hardware Information 5 21 Voice Mail System Voice Mail Type field The available options are lt None gt NEAXMail AD 64 UNIVERGE UM4730 UM 8500 SQL Message Store UM8500 Exchange Message Store and lt Other Voice Mail gt Port Type UM8500 UM8500 NEAXMail UNIVERGE Exchange SQL Other AD 64 UM4730 Message Store Message Store Voice Mail MCI Analog Station 7 X X X MCI Line Side T1 a n x A Digital Integration X X X X Dterm Ports Digital IP Integration X X X Address field Specifies the IP Address of the voice mail system for administration User Name field This is the administrator user name configured on the voice mail system Password field This is the administrator s password on the voice mail system Pilot Number field This is the pilot number of the hunt group for the voice mail system This will be used for the voice mail macros in Key Button templates VoiceMail This field is determined by the first entry listed in the Voice Mail Station Ports field Test Voice Mail Connection button Clicking the Test button performs a verification of the Voice Mail System connection paaa The Test button can only be used by the UNIVERGE UM4730 after all Voice Mail Ports have been programmed and the UNIVERGE UM4730 is on line MA4000 Installation Manager User Guide Revision 6 5 22 Hardware Information Exchange Information Serve
22. Installation Guide hyperlink for additional information on this procedure A Microsoft Word document will display MA4000 Installation Manager User Guide Revision 6 Install 11 3 Figure 11 3 Phased Installation Check List UM Installation Manager File Edit Tools Help Project Phased Installation Check List Information The following restrictions must be observed when using phased installations Phase 1 i e User Data Hardware Installation installations must be performed on a clean initial Voice Server Hardware database Information ltisrecommended that all Voice Server PIMs PIRs Circuit Cards Media Gateways Protocol Hander PH and Signaling Servers are mounted in phase 1 Mounting additional hardware in later phases may have unpredictable System result Information Changing Voice Server Fusion type NCN LCN or Fusion Point code between phases is not permitted Additional updates and changes may be added using the MA4000 Management System or the MAT Tool between installation phases Advanced Phase 2 and higher installations requires synchronization with the Voice Server before completing the compile Features step Additional Resources Phased Installation Guide User Assignments Group Assignments ES KI oum eae KI KI Circuit Card ments Select Installation Phase Phase 1 User Data Hardware Installation i Internal PHE Signaling Server SIP Server including MPH Reports Productivity F
23. Installation Manager User Guide Revision 6 Project Information 4 7 Organization section The Organization section allows you to define the company structure from an organization point of view You can break the company down into departments divisions and groups Its flexibility allows you to break items down in the best way possible The bottom half of Figure 4 2 displays a tree view of a defined organization This tree view should closely follow the organization break down in a company e Edit button To use the Edit button you must select a node in the tree view When Edit button is clicked Figure 4 7 displays You will be able to modify the name of that node Figure 4 7 Edit Organization General Edit ORGANIZATION General Company Ka Division Development Department Applications Group Software Level 5 S If you change the Division name to a new Division name that will create another division MA4000 Installation Manager User Guide Revision 6 4 8 Project Information e New button The New button is used to create a new entry into the company organization You can define a new Division using this dialog See Figure 4 8 Figure 4 8 New Organization General New ORGANIZATION General Company Division St Department pen tttt Group mr mm Level 5 e Delete button You must select the element in the Organization tree view then clic
24. MPH ID field This name must be unique on the NEAX IPX UMG Enter the Multi Protocol MPH ID or use the default value of 1 Time Zone field Select the applicable time zone DNS field Enter the DNS Data Signaling Server address or name If using the address format enter the Signaling Server s IP Address same as the New IP Address field Domain Name field This name must be unique on the NEAX IPX UMG Supply the network system s domain name for the Signaling server or use the default UNIVERGE_SV_7000 COM Installation Phase field Specify the phase in which the signaling server data will be uploaded to the server Phased installations only MA4000 Installation Manager User Guide Revision 6 5 20 Hardware Information Voice Mail Tab The Voice Mail tab Figure 5 16 allows you to set and configure information used to link a user to a voice mail system The Voice Mail tab will provide information to the MA4000 Installation Manager on how it can connect to the voice mail system Any detailed customizing will require a technician to use existing maintenance interfaces to completely set up the voice mail system Information entered in the fields on the Voice Mail tab are for Phase 1 installations only IMPORTANT Figure 5 16 Hardware Information Voice Mail Tab IMEE Manager UM8500 Exchange Message Store v MCI Analog Station P ii v 0 0 0 0 Pilot fiurne MA4000 Installation Manager User
25. New or Edit liliis 7 29 MA4000 Installation Manager User Guide Revision 6 viii Figures 7 28 7 29 8 1 8 2 8 3 8 4 8 5 8 6 8 7 8 8 8 9 8 10 8 11 8 12 8 13 8 14 8 15 8 16 8 17 8 18 8 19 8 20 8 21 8 22 8 23 8 24 8 25 8 26 8 27 8 28 8 29 8 30 8 31 8 32 8 33 8 34 8 35 8 36 8 37 8 38 8 39 8 40 8 41 Edit UCD Group Temple s soa odds de xbAEe4 Goes E Yoda 7 30 Conima DEI usas odd Up RERO EPA LAER EER KANG RUE Coe 7 30 User Assignments Tab ocacccensdcecseeenee eens onan deeare wed 8 1 Edit User Business except UMG iussisse 8 2 Edit User Business UMG only 00 2 eee eee eens 8 3 Edit User Hospitality except UMG 0 ss ses eee eee 8 3 Edit User Hospitality UMG only 00 0000 eee eee eee 8 4 Warning Delete User Profile 06002 eee ee 8 4 Phone Model General Tab ccc 5 canec cco rr RR RR nea an 8 6 Button Template Editor Edit Button Template Tab 8 7 Button Template Editor Feature Type Not Assigned 8 9 Button Template Editor Feature Type Function 8 9 Button Template Editor Feature Type Station 8 10 Button Template Editor Feature Type Station Name Display IUSSIT Latt A ER oh dr NG oda eeq VOR hdc s RR dal d 8 11 Advanced Button Template Advanced Tab 8 12 Button Template Editor Information Tab 8 14 New
26. None gt Button Template Model DTR 8D Seriesi BButton v Route Restrictions RSC RSC 1 Service Restrictions SFC v Defaut 8 Button z Fal Station Range Station Range Type dl Station Number lt Auto Select Station Number gt SFC 1 Call Forwarding lt None gt Station MAC Ad Required For Auto Loain Voice Mail al None r Group Memberships Pickup Hunt Circular Pilot lt None gt Hunt UCD lt None gt lt None gt l Jl Misc Jack ID Notes Old Phone Number Phone Hardware Accessories Default Hardware Accessories Ej Installation Phase Phase 1 User Data Hardware Install E coca Figure 8 4 Edit User Hospitality except UMG Edit User x lt 1of1 i LEN Last Name pm Phone Type Room Class Administration fa z S Annex Floor Main Building 1 Ground z r Phone Add User Delete User First Name Phone Name Display E mail Organization Kk None Location k None x v Model RSC 1 SFC 1 Call Forwarding lt None gt Button Template JIPP PDtemiP ITRLC16 gt Default 16 Button v Station Range Route Restrictions RSC Service Restrictions SFC Station Range Type Station Number lt Auto Select Station Number gt m FT Station MAC Address Required For Auto Login
27. Register System Group Assignments Circuit Card Internet E F Registration Assignments Y Server EI KI sim E ET E mj Install Voice Server Reports Productivity Features Li Step 10 Activate the registration process by clicking the Register System button pao See If the Initial Installation Execute button is clicked Figure 3 31 displays on page 3 24 for the steps required to collect the customer information contact NEC s Registration Server and obtain license key required to activate the SV7000 Step 11 When the Registration Wizard process finishes Figure 11 10 displays MA4000 Installation Manager User Guide Revision 6 Install 11 9 Figure 11 10 Backup Restore Voice Server Data Memory IM Installation Manager ALD Data Memon J Number Sharing J 1GB and DR periged speed Calling Speed Calma Step 12 Select the type of backup to perform then select the Next button Figure 11 12 displays MA4000 Installation Manager User Guide Revision 6 11 10 Install Figure 11 11 Media Gateway Setup UM Installation Manager File Edit Tools Help Project One or more Media Gateways have been configured Information If you have not already done so you must do the following Hardware Informer Inthe Hardware Information Media Gateway amp Circuit Cards tab select each Media Gateway device and then click the Setup MG button and follow the directions Insu
28. Repeat Steps 5 12 for any additional circuit cards you wish to assign The Chassis LEN numbers see Figure 10 4 are based on the information provided by the user when the Create Project Wizard on page 3 7 is performed Specifically the number of ports selected in the System Maximum Capacity field see Figure 3 10 Create Project Wizard Project Name and Type NEAX IPX and NEAX IPX DM on page 3 7 Figure 10 4 Chassis LEN Number Virtual Chassis 11 052000 053317 9 E Virtual Chassis 10 050000 051317 Virtual Chassis 9 e Zoom In button When the Zoom In button is clicked Figure 10 5 displays MA4000 Installation Manager User Guide Revision 6 Circuit Card Assignments 10 5 Figure 10 5 Circuit Card Assignments Edit Chassis IM Installation Manager Fie Edit Tools Help anaon KIRS Vitus Crass SJS Zoom Out New Delete Hardware wa o maf 2 Sltf4 v Card lt Empty gt JUNO NI Virtual LEN Virtual LEN Reports Virtual LEN Virtual LEN Virtual LEN Virtual LEN Virtual LEN Virtual LEN Dito EL System Information Advanced Features User Assignments Group Assignments Circuit Card Assignments EI ES E E ET KI Install Productivity Features ale goo Right clicking any circuit card slot allows you to delete or edit an existing assigned circuit card or insert a new circuit card by selecting it from the Insert Card pop
29. Revision 6 3 4 Graphical User Interface Figure 3 5 Edit Multiple Records example AJ 14 2 1 Edit Information here List Box Sorting All lists will have the ability to sort Clicking on the title bar of a column causes the list to be sorted alphabetically by that column A second click will reverse the sort order Clicking in a different column will cause the list to be sorted by that column There will be an arrow in the column currently being sorted Figure 3 6 indicates the Status field is being sorted alphabetically Another click on the title would cause the sort to reverse and the arrow would be pointing UP instead of DOWN Figure 3 6 List Box Sorting example St Descripti Phase Closed Need more Zone Transceivers in Warehouse 3 Bob M sughan 4 EL t I 3YO JS hite 160 Sete I Open Need to check with Kathy in the HR department re 1 Started Need to replace their existing Bogen Amplifier 100 2 MA4000 Installation Manager User Guide Revision 6 Graphical User Interface 3 5 Startup Dialog MA4000 Installation Manager projects are not comprised of a single file like a spreadsheet or document Instead the project is consists of information contained in a database To support this your are given the Installation Manager Startup Figure 3 7 to perform basic management on MA4000 Installation Manager projects Figure 3 7 Installation Manager Startup Installation Manager Proje
30. Save as type CSV m Cancel The User Export function exports all the information on the Edit User dialog The following information items listed are Last Name First Name Phone Name Display Organization Location Phone Model Class Template Name Station Number Button Template Name Call Forwarding Template Name Accessories Template Name Voice Mail Template Name MA4000 Installation Manager User Guide Revision 6 User Assignments 8 41 Pickup Group Name Hunt Group Name Jack ID Old Phone Number After the export is complete Figure 8 40 displays Figure 8 40 Success Export User Success Congratulations 1 users have been exported to the file C Program Files NEC InstallationMar_R20 Templates test2 csv pa When importing from the results of an export operation there will be some information that will need to be specified upon re importing Specifically the template information is exported but will not be re used on import The user will need to specify a default template for each template as the users are imported MA4000 Installation Manager User Guide Revision 6 8 42 User Assignments e Update Wizard button Figure 8 41 User Update Wizard Welcome to Installation Manager User Update Wizard User Update Wizard Welcome to Installation Manager User Update Wizard This wizard will guide you through user update process of updating multiple users with identical information Exam
31. Stalon SS cunas de re Ra A BALER RRR ROSE RE PRX d 8 15 Edit Call Forwarding Template General 8 16 Edit Call Forwarding Template Information 8 17 New Voice Mail Template General 2 000005 8 18 New Voice Mail Template Information 8 19 Edit User Group Memberships 2 naana 8 20 New Pickup Group Template General 0 000000 eee 8 21 OOO VEG 3 qucd ied ss EE Rea DDR dc od a NG bdo dad que 8 22 New Pickup Group Template Information 8 23 Edit Hunt Group Circular Template Option 8 25 New Hunt Group Pilot Template Option 8 26 obrem DEDI ca 5 Sek ow Ree Sede SEE RPRRRRIENS ERSR RSSE 8 27 New UCD Group Template sua sa Ka dash wenn cee a Xan caw eae nae 8 28 DI o 8 29 Edit Phone Accessory Template General 8 30 Edit Phone Accessory Template Information 8 31 Warning Delete User Profile ssossosssssssasss ess eens 8 32 User Update Wizard Welcome to Installation Manager User Import 8 33 User Import Wizard Import File 202222 eee 8 34 Record Separation Record Delimiter 8 35 Select Import Value Field Names sossoooesesse sees ses senere 8 36 Default Values Field Mapping 2 eee eres 8 37 Column Match Default Values 0000 02 s se
32. Tools Help Bc UE SS Kasa REFERENCE T 2 i 5 B ng E g i Step 3 Step 4 Choose the features you want to install Use the list below to select the features you want to use in the installation You can use the right mouse button to select pre defined feature sets When you have finished selecting press Next You will then be prompted for more information for each feature you select You can add or remove features at any time by pressing Back until you return to this page Compile Installation Plan Flash System Memory Card O Register System Backup Restore System Data Before Uploading Data Upload Data To System Upload Voice Mail Data Ignore Errors During Installation Write Detailed Log Information lt Back Next gt Select the features to use during installation Compile Installation Plan Flash System Memory Card Register System Backup Restore System Data Before Uploading Data Upload Data To System Upload Voice Mail Data Click the Next button to continue Figure 11 3 displays for the UNIVERGE SV7000 In the Select Installation Phase drop down field choose the phased installation desired Use the checklist on the dialog box to ensure all restrictions are followed when using a phased installations The Phased Installation Check List dialog box Figure 11 3 will not display if the phased installation was not selected Click the Phased
33. Up Move Down MA4000 Installation Manager User Guide Revision 6 User Assignments 8 27 Figure 8 26 Secretary Option Select groups Note You can sort the list by clicking on the column title You can select more than one entry by holding down the Ctrl key when selecting entries This list displays all of the hunt aroup circular pilot and secretary assignment To assign secretary select the group and click Add To remove secretary assignment select the group and click Remove Remove MA4000 Installation Manager User Guide Revision 6 8 28 User Assignments Hunt UCD Options e None e New see Figure 8 27 Figure 8 27 New UCD Group Template New UCD Group Template Group Information Name a Members O of 100 users assigned Delete Move Up Move Down MA4000 Installation Manager User Guide Revision 6 User Assignments 8 29 Misc Section Figure 8 28 Misc Misc Jack ID ED X Old Phone Number Phone Hardware Accessories Default Hardware Accessories v Eg Jack ID field The Jack ID is used only for reporting purposes It is useful when it comes to cable management phone placement and running of cross connects Old Phone Number field The user s previous phone number Phone Hardware Accessories field The user can select from a list of Phone Hardware Options templates see Figure 8 29 and Figure 8 30 If the user clicks the Bro
34. and Continue No to All Ignore All Errors No No to All Select the Yes button to halt the installation immediately Select the No button to ignore the error encountered and continue Select the No to All button to ignore this error and others encountered When the compiling process finishes Figure 11 6 displays MA4000 Installation Manager User Guide Revision 6 Install 11 5 Figure 11 6 Initialization of System Flash Card UM Installation Manager File Edit Tools Help Project Initialization of System Flash Card Information The system comes with an empty PCMCIA flash card Before you can start using your system you need to install the Hardware necessary system software onto the Flash card You will use the NEC Flash card tool FLCVTR for this process Information Requirements PCMCIA flash card System NEC system software CD ROM Information Intel compatible laptop or desktop with PCMCIA Card Slot Initialization Procedure Advanced 1 Insert the Flash Card into the PC PCMCIA slot Features 2 Insert the NEC system software CD into the CD ROM Drive 3 Click on the Initialize Initialize Flash Card button User Assignments Group Assignments Initialize Flash Card Circuit Card Assignments N CD ROM drive E ES om E ET E EI PCMCIA slot Install Reports Flash Card Productivity Features Li The flash card installation needs to be installed using the MPS System C
35. and Option 161 would be helpful System This would alleviate much of the manual programming for the IP phones Information Installation Manager is designed to perform a one time installation to a clean Voice Server database You may want to perform a compile of your installation database prior to loading the installation database to the Voice Server in order to verify via reports and other views that everything is set as you desire The installation process will allovv Advanced you to perform this action without loading information to your Voice Server and Voice Mail System Features Should additional phones need to be added major key data changed etc after installing the installation Manager database to your voice server and voicemail system use your MA4000 Management System to make the additional changes to the Voice Server and your Voice Mail System management interface to Ls make changes to your Voice Mai System Assignments Additional Resources Group NEC Support Web Site Assignments Confiqure DHCP Server pdf MA4000 IM User Guide pdf DUE MA4000 NM User Guide pdf Circuit Card Phi Installati i Assignments Readme doc Release Step 1 Ensure all the actions listed in the checklist are completed before continuing with installation Step 2 Click the Next button to proceed Figure 11 2 displays MA4000 Installation Manager User Guide Revision 6 Install Figure 11 2 Install IM Installation Manager File Edit
36. are unsure whether you understand the step completely contact the CAUTION NEC Technical Assistance Center NTAC before proceeding Introduction and Requirements The SV7000 MPS ships with an empty ATA flash card Before you start the server you must initialize the card and load it with system software the server requires to run Then you use the flash card to transfer the system software to the server itself This procedure requires the system software CD supplied with your system and a laptop PC with a PCMICIA card slot Your laptop PC must be configured to boot from the CD drive To configure your PC to boot from a CD you may need to change the boot drive order in your computer s BIOS You can usually display the BIOS settings screen by pressing a specific key during the boot sequence For specific information on configuring your laptop to boot from a CD consult your computer s documentation The SV7000 MPS runs the Linux operating system When you boot from the supplied system software CD your laptop will also be running Linux You can then use Linux to initialize the flash card and transfer the MPS system software to it You should also be familiar with the NEC Maintenance and Administration Terminal MAT application For specific information on using the MAT consult its online help documentation Major Tasks The following lists the major tasks you will complete when you initialize the flash card and load
37. be easily located This section provides the means to break the company down into various locations Some thought should be given for the logical break down of the locations where telephone stations will be installed This information might be different for each installation In Figure 4 2 the locations are broken down by Building then by Floor The maximum number of levels supported is five This information will be used in reports to help identifying locations for all telephone stations MA4000 Installation Manager User Guide Revision 6 4 4 Project Information e Edit button Before the Edit button can function an entry in the Locations tree view must be selected After selecting an entry click the Edit button Figure 4 3 displays You must close this dialog before continuing with any other tasks Figure 4 3 Edit Location Edit Location General City firving Texad Building A Floor 3rd Section Payroll Level 5 SA As shown you are allowed to modify the entry selected MA4000 Installation Manager User Guide Revision 6 Project Information 4 5 e New button The New button will allow you to define a new location See Figure 4 4 Figure 4 4 New Location New Location General City HH Building mm Floor Section peo m2 Level 5 If the location already exists you will receive an error message stating the location exists You will be given the
38. in AMINO are the entry points for pilot numbers Monitored Numbers are also used in OAI applications for call deflection For Grom Attendant console Monitored Number specifies the number the attendant will dial to log on and log off the system Information i ie Refer to the Office Data Specifications Manual for details Advanced Features User Assignments Not Follow Group Assignments Circuit Card Assignments Install Reports Productivity Features KI KI ET EH a aa You can disable the Monitor Number by selecting the Disable Monitor Number check box e New button When the New button is selected Figure 7 27 displays MA4000 Installation Manager User Guide Revision 6 Advanced Features 7 29 Figure 7 27 Monitor Number New or Edit Edit Monitor Number Edit Monitor Number lt 1of1 gt t Delete Monitor Number UCD Follow UCD Not Follow J Phase Phase 1 User Data Hardware Installation Enter modify or select the desired information in the Monitor Number UCD Follow UCD Use as Attendant Console UCD Hunt Group and Phase fields e UCD Hunt Group field To modify the UCD Hunt Group select the Browse button Figure 7 28 displays MA4000 Installation Manager User Guide Revision 6 7 30 Advanced Features Figure 7 28 Edit UCD Group Template Edit UCD Group Template Group Information Name aus Members O of 100 users assigne
39. opportunity to make a change or cancel You have the option to add a new location and remain in the New Location Dialog You simply click the OK button and the new location is added MA4000 Installation Manager User Guide Revision 6 4 6 Project Information e Delete button To use the Delete button you must first select a branch or a leaf element of the tree Clicking the Delete button will display the Confirmation Delete This Item Figure 4 5 If the user clicks the Yes button the node will be removed and any of its children Figure 4 5 Confirmation Delete This Item Confirmation 2 j Are you sure you want to delete this item Selecting the Yes button will remove the element selected and all components beneath it but will not abort the operation e Configure button The Configure button allows you to define the names of the levels within the customers organization Figure 4 6 displays the dialog used to define the organization levels Figure 4 6 Edit Location Labels General Edit Location Labels General Installation Manager supports up to 5 location levels These levels need to be set to values that match the customers location as close as possible This information will make locating phones much easier Example names for levels in an location chart Building Building Floor Building Floor Section Level 1 Level 2 Building Level 3 flo Level 4 Section Level 5 OU EE MA4000
40. or a TCP IP network connection to the Internet to communicate with the NEC registration server MA4000 Installation Manager User Guide Revision 6 Productivity Features 13 29 During the registration process you must provide information about your installation and setup Some information is optional but you must supply the required information to complete the registration process The following information is mandatory e Site Information Customer Site Name Associate Contact Name Associate Contact Phone Number e License information Hardware Key Code Software Key Code poo Dual CPU systems require key codes for both CPUs During the registration process the wizard will connect to your system to obtain the key codes automatically After confirming your license information the registration server sends the Registration Wizard an activation code When you complete the wizard it copies this code to your system and activates it MA4000 Installation Manager User Guide Revision 6 13 30 Productivity Features Diagnostic Tab The Diagnostic tab Figure 13 20 consists of the following application e License Verification Tool Provides a summary of the primary licenses that are available and in use on the PBX system see License Verification Tool for additional information on this option Figure 13 20 Tools Tab Diagnostic License Verification Tool The Licen Tool pr ef summary of the prim
41. outgoing calls You can use Service Feature Classes to assign a group of phones a Class of Service feature such as providing call forwarding for all guest phones Your system by default lists each restriction class with a numeric code such as RSC O Installation Manager lets you create meaningful text descriptions for each level such as Guest Phone RSC 0 making it easier to administer and maintain restriction classes You can use the Restrictions tab to enable or disable individual classes and to specify whether they apply to Day or Night service or both You can also specify whether route restrictions should apply to incoming outgoing attendant or direct dialed calls MA4000 Installation Manager User Guide Revision 6 7 6 Advanced Features Figure 7 4 Advanced Features Feature Restrictions Tab 14 Conferencing IS ACD e Edit button When you select a Service Feature Class then click the Edit button Figure 7 5 initially displays MA4000 Installation Manager User Guide Revision 6 Advanced Features 7 7 Figure 7 5 Edit Service Feature Restrictions SFC Day Tab Edit Service Feature Restrictions SFC Day Night SFC Number Description Use Default Service Features 1 Outgoing Trunk Queuing 2 Call Back 3 Executive Right of Way Calling 4 Executive Right of Way Called 5 Call Waiting Originating Calling 6 Call Waiting Originating Called 7 Call Forward
42. performs a new search in the database to discover all templates defined on the current personal computer The list will be updated with the latest information e OK button The OK button will open the template project and make it available for editing e Cancel button The Cancel button is used to abort opening any template You will need to re launch the application using MA4000 Installation Manager shortcut MA4000 Installation Manager User Guide Revision 6 3 22 Graphical User Interface Pull Down Menus File Menu Edit Tools Help Create Project Open Project L ETT Template Exit The File pull down menu contains these file functions e Create Project e Open Project e Save As Project Template e Exit Edit Menu The Edit pull down menu Figure 3 28 contains the common functions typically found in stand alone applications Figure 3 28 Edit Menu Tools Help Cut Ctri X Step 1 Select an item this could be the context of a text box or it could be multiple items in a list Step 2 After a selection is made press the Ctrl and X keys to place the contents in the Windows Clipboard Step 3 You can now paste the contents to another location such as another windows application or to another location within MA4000 Installation Manager MA4000 Installation Manager User Guide Revision 6 Graphical User Interface 3 23 Copy Ctrl C Step 1 Select an
43. same Figure 3 9 through Figure 3 19 dialog boxes as the Project Tab displayed This option provides you the opportunity to modify the imported template to meet your specific requirements e Import button Step 1 Click the Import button Figure 3 25 displays MA4000 Installation Manager User Guide Revision 6 3 20 Graphical User Interface Figure 3 25 Import Template Import Template Look in o Templates x ex E3 Standard imt My Recent Documents My Network File name H Places Files of type Installation Manager Template imt v Step 2 Select the template to import from those templates listed and click the Open button e Delete button Step 1 Select a template from the list located in the Installation Manager Startup Figure 3 7 Step 2 Click the Delete button Figure 3 26 will display Figure 3 26 Delete Project Confirmation Confirm Delete 2 Are you sure you want to delete Standard No MA4000 Installation Manager User Guide Revision 6 Graphical User Interface 3 21 e Delete All button Step Click the Delete All button Figure 3 27 will display Figure 3 27 Delete All Projects Confirmation Confirm Delete 2 Jj Are you sure you want to delete All Items Yes No e Refresh button Clicking the Yes button deletes a template entirely and removes the template from the database The project cannot be recovered WARNING The Refresh button
44. software for the IPX 3 ii Installation Procedure 1 Remove the front cover using a Phillips screw driver 2 Setthe SENSE wheelto position 2 3 Firmly insert the prepared Flash Card into the Flash Card slot 4 Place the card guard in the up position 5 Power up system 53 i Features User Assignments DSP PZ DK237 LANI PZ PC19 LANI PZ PC19 Group Assignments Circuit Card Flash Card tf t Assignments j t Install ES Card Guard o Reports E ET m RJ45 Connector To External LAN Productivity Features Li Step 8 Follow the installation procedures listed Step 9 When the system is powered up click the Next button Figure 11 13 displays MA4000 Installation Manager User Guide Revision 6 11 7 11 8 Install Figure 11 9 System Software Registration UM Installation Manager File Edit Tools Help Project System Software Registration Information All new Voice Server systems need to be registered with NEC The registration process will activate the Voice Server Hardware system The NEC Registration tool will collect customer information and then contact NEC s Registration Server to get the Information license key required to activate the Voice Server Requirements System Install System Software Refer to the system installation manual for instructions Information Internet Connection or Modem with external phone Line Advanced Features User z Assignments
45. system software on the MPS e Boot your laptop from a CD containing the Linux operating system e Use the Linux command line interface to format the flash card e Copy the MPS operating system files to the flash card e Insert the flash card in the MPS server e Connect your laptop directly to the MPS e Copy the system software from the flash card to the MPS Specify the MPS new TCP IP network settings Restart the MPS using the new network settings MA4000 Installation Manager User Guide Revision 6 2 8 Getting Started IMPORTANT Step by Step Procedure To initialize the flash card install it in the server and load the MPS system software do the following Step 1 Insert the MPS system software CD into your computer then reboot Linux status messages display followed by a video mode prompt Step 2 Press Space to accept the default video mode A keyboard selection prompt displays Step 3 Press Enter to accept the default keyboard configuration A Linux command prompt displays Step 4 Enter root as the login ID then enter xxxx as the password the password entry will not display on the screen The Linux command prompt changes to indicating you are logged in as a root user You must enter these values exactly as they are shown here because the Linux operating system unlike Windows is case sensitive That is root and Root are not identical Be careful to enter the values in the remaining step
46. the routes will be used as well as certain times of day when they are in effect Figure 7 14 Advanced Features LCR Tab UM Installation Manager File Edit Tools Help Project Information System Features Feature Restrictions Hardware Information facilities in the order specified System Route Restrictions LCR aco DAI Monitor Number Least Cost Routing Information Refer to the Office Data Specifications Manual for details Lalala Advanced Features Load Default Least Cost Routing Data Data on this Panel is for Phase 1 Installations Only Local Pattern for CCIS Network Pattern for all oth User Assignments Local Loca Local Group Local Assignments Local Local Local Circuit Card Local Assignments Loca Local Local Install Local Local Local Local Reports Local Local Local Productivity Local Features ET KI KI ES CI aa Pattern 3 Pattern 1 Pattern 1 Pattern 1 Pattern 1 Pattern 1 Pattem 1 Pattem 1 Pattern 1 Pattern 1 Pattern 1 Pattern 3 Pattern 1 Pattern 1 Pattern 1 Pattern 1 Pattern 2 Pattern 1 Pattern 1 Network Pattern 3 Network Pattern 1 Network Pattern 1 Network Pattern 1 Network Pattern 1 Network Pattern 1 Network Pattern 1 Network Pattern 1 Network Pattern 1 Network Pattern 1 Network Pattern 1 Network Pattern 3 Network Pattern 1 Network Pattern 1 Network Pattern 1 Network Pattern 1 Network Pattern 2 Network Pattern 1 Network Patte
47. up menu NOTE e Zoom Out button Clicking the Zoom Out button returns you to Figure 10 1 Figure 10 2 or Figure 10 3 e New button When the New button is clicked Figure 10 6 displays MA4000 Installation Manager User Guide Revision 6 10 6 Circuit Card Assignments Figure 10 6 New Chassis New Chassis Create New Physical Chassis C Virtual Chassis Cancel Select the Physical Chassis or Virtual Chassis option button to add the desired PIR to the Circuit Card Assignments panel e Delete button To delete an existing Virtual Chassis from the Circuit Card assignments click the Delete button Figure 10 7 displays Figure 10 7 Warning Delete Virtual Chassis Warning j Delete Virtual Chassis w e MA4000 Installation Manager User Guide Revision 6 11 1 Install This chapter describes the MA4000 Installation Manager s Install section Figure 11 1 Pre Installation Check List IM Installation Manager File Edit Tools Help Project Pre Installation Check List Information Before continuing the installation process the following actions must be successfully completed Hardware Information If installing a Physical PIR verify all circuit cards are mounted according to the Circuit Card Assignment tab 1 2 A valid TCPAP connection must exist between Installation Manager and the Voice Server 3 For ease of use configuring a DHCP Server on your network with Option 003
48. use the Slot drop down menu to select a slot you wish to configure see Figure 10 5 Use the Card drop down menu to select the card you wish to configure in the selected slot If the card must be configured with additional parameters the Edit Circuit Card dialog displays see Setup IP button on page 5 4 You can also right click a particular a slot in the diagram to display a pop up menu select the Insert Card option then select the desired card from the displayed list Step 11 Complete the Edit Circuit Card dialog with the appropriate values for the card you are adding If you are configuring a physical protocol handler card refer to the following field descriptions Some options may not be available based on the type of MG card you wish to configure Name Device name Route Count Number of the route that will be created for this device Data Ch Route Name The B channel name MA4000 Installation Manager User Guide Revision 6 10 4 Circuit Card Assignments If you are configuring a trunk card refer to the following descriptions Name Device name Default Gateway Address IP address of your network s gateway router DRS Address IP address of the Device Registration Server IP Address Device IP address Each media gateway must have a separate IP address Network Mask Device IP network mask Step 12 Click Zoom Out to return to the large scale system view Step 13 Optional
49. 128 MB or more Hard Drive Space available before installation 250 MB 300 MB or more Monitor 800x600 SVGA 1024x768 SVGA Web Browser for support only Any HTML 1 1 compliant Internet Explorer 5 5 or greater Ethernet Port 10 100 MB Ethernet Port for connecting to SV7000 T and SV7000S Serial Port For configuration of Peripheral Hardware MC MG VS Modem For SV7000 T software registration PCMCIA Card Slot Intel compatible PCMCIA card slot for use when initializing SV7000 T Flash Card Database Microsoft MSDE 2000 Included on CD ROM Additional Hardware CD ROM CD ROM 2x or higher Mouse and 101 Keyboard Mouse and Keyboard MA4000 Installation Manager User Guide Revision 6 Getting Started 2 3 MA4000 Installation Manager Installation To install MA4000 Installation Manager for the first time use the installation CD included in your MA4000 Installation Manager package You must run Setup from within Windows pan Be sure to close all open Windows programs and screen savers and disable any virus detection programs before using the Setup program NOTE The following procedure walks you through the MA4000 Installation Manager installation The Setup consists of a series of dialogs that supply you with default answers to questions regarding the installation of files to your hard disk To accept the default answers click the Next button To make changes click the Browse button and select a different directory then click
50. 16 displays Figure 7 16 Edit Least Cost Routing Pattern Edit Least Cost Routing Pattern sf iti Tf fHin gt Wdttd gt fl New Delete Pattern Number Pattern Description Time of Day Local Pattern 3 00 00 00 00 J l Media Gateway MG 1 5M Roue S To Pattem Class Trunk PC MGNI 20 Telik Move Down Edit Cancel Step 5 The Time of Day field allows the user to define the time of day patterns Select the Browse button located next to the Time of Day field Figure 7 17 displays MA4000 Installation Manager User Guide Revision 6 7 20 Advanced Features Figure 7 17 Edit Time of Day Patterns Edit Time Of Day Patterns Start Time End Time mm sm z mm gt 23 zl om z Enter the desired time sequences not to exceed 24 hours Step 6 To edit a circuit card s routing choose a circuit card or cards listed in the Route field and use the Right Arrow button to move the card to the editing section Step 7 To edit a specific card choose the card and select the Edit button Figure 7 18 displays MA4000 Installation Manager User Guide Revision 6 Advanced Features 7 21 Figure 7 18 Edit Least Cost Routing Data Edit Least Cost Routing Data Route Name Number Of Digits To Skip Overflow Tone 0 No v Digits To Add Priority Restriction Class lt None gt o Kind Of Trunk Point Code IP TRK Can
51. 42 Graphical User Interface Primary Sections The buttons located along the left side of the graphical user interface in the Main window see Figure 3 47 contain the core functions of MA4000 Installation Manager This is where you will view manipulate and prepare the data to be sent to the system Figure 3 47 Primary Sections Tabs File Edit Tools H Project Information Hardware Information System Information Advanced Features User Assignments Group Assignments Circuit Card Assignments Install Reports Productivity Features When a button is selected a tab view appears for each running horizontally across the top see Figure 4 1 This information is a logical break down of the main button selected on the left The following chapters will describe in detail every button and its purpose MA4000 Installation Manager User Guide Revision 6 4 1 Project Information This chapter describes the MA4000 Installation Manager s Project Information section tabs Chapter Topics Primary Contact Tab e Company Organization Tab e Tasks Tab e Phased Installation Tab Primary Contact Tab The Primary Contact tab is used to provide contact information for a single person who will be the central point of contact for the entire installation Nothing on this tab will be transferred to the system It is only provided to centralize the information for the installation Figure 4
52. C Suite MA4000 Manager Upload Installation Manager data to MA4000 Location Diversity Provides IP telephone fail over services in a P2P Fusion network MA4000 Installation Manager User Guide Revision 6 13 4 Productivity Features UC Suite MA4000 Manager Step 1 Select Tools gt Configuration gt UC Suite MA4000 Manager then click the Run button Figure 13 2 displays Figure 13 2 UC Suite MA4000 Manager MA4000 Configuration MA4000 Connection Settings MA44000 Transfer Settings Root URL Fusion Network Name MV User Information Button Templates User Name V PBX Settings CF Templates Password v Organiztion Level Date Uploaded to PBX Phase 1 User Data Hardware Installa Stop View Status Test Connection Return Step 2 Enter the MA4000 connection and transfer settings described in Table 13 1 paaa The server information entered in this section are added to the database and used when data is transferred to the MA4000 Click Start to load the Installation Manager data to a MA4000 Click Stop to end the data uploading process to the MA4000 before the transfer finishes Click View Status to display a dialog showing detailed progress information about the current transfer See Figure 13 3 Click Return to return to the Tool s Configuration tab Click Test Connection to ensure the MA4000 connection settings for example Root URL etc are correct and MA4000
53. Cancel Step 16 Review the settings specified If satisfied with the values click the Next button to continue Figure 8 45 displays MA4000 Installation Manager User Guide Revision 6 8 46 User Assignments Figure 8 45 User Update Wizard Completing the User Update Wizard User Update Wizard Completing the User Update Wizard Congratulations You have successfully Completed the User Update Wizard The results of this operation are shown below You have successfully updated 1 records Step 17 Click the Finish button MA4000 Installation Manager User Guide Revision 6 9 1 Group Assignments This chapter describes the MA4000 Installation Manager s Group Assignments section Figure 9 1 Group Assignments IM Installation Manager File Edit Tools Help Project Information EJE Type Description lt Voice Mail Group gt UCD Default Voice Mail Group Hardware Information System Information Advanced Features u Assignments ums dum mm E Group Assignments Circuit Card Assignments Install Reports Productivity Features HAGU e Edit button The user will select a group from the list box then select the Edit button This will allow the user to edit that hunt group The dialog that is displayed see Figure 9 2 and Figure 9 3 will depend on the hunt group selected MA4000 Installation Manager User Guide Revision 6 9 2 Group Ass
54. Change gt lt No Change gt Hunt UCD Name Display I lt No Change gt No Change gt 7 Phone Accessor E Mail No Change gt No Change gt Phase No Change gt EI Step 15 Set the default value of each field Click the Next button to proceed Figure 8 44 displays goo If a user selects a phone model with no button layout Analog SIP etc the Button Template combo box will change to lt Clear gt NOTE MA4000 Installation Manager User Guide Revision 6 User Assignments 8 45 Figure 8 44 User Update Wizard Verify Settings User Update Wizard Verify Settings Please review the specified settings before continuing The following settings will be applied to the selected users If this is what you intend to do press the Next Button Value ORGANIZATION lt No Change gt Location lt No Change gt Phone Model lt No Change gt Route Restrictions RSC lt No Change gt Service Feature Restrictions lt No Change gt Button Template No Change gt Station Range Type No Change gt Station Range lt No Change gt Call Forwarding Template lt No Change gt Voice Mail Template No Change PICKUP lt No Change gt Hunt lt No Change gt Warming these settings will be applied to all selected users If this is not desired press the Back Button and modify the settings or press the Cancel Button to abort this operation lt Back
55. D ROM IMPORTANT Step 7 Toinitialize a System Flash Card lInsert the Flash Card into the PC PCMCIA slot Insert the SV7000 software CD into the CD ROM drive Click the Initialize Flash Card button When complete exit the program Figure 3 30 and Figure 11 7 or Figure 11 8 displays p333 When Figure 3 30 displays perform the steps necessary to proceed with SV7000 installation NOTE MA4000 Installation Manager User Guide Revision 6 11 6 Install Figure 11 7 Installing SV7000 Flash Card IM Installation Manager Installing SV7000 Flash Card This section explains the procedure to initially startup SY7000T Prepare the Flash Card containing required program and software for the SY7000T side Note your SY7000S side was prestaged before shipping Installation Procedure Remove the front cover using a Phillips screw driver Set the switches on the front panel referring to the settings below Set the SENSE wheel to position 2 Firmly insert the prepared Flash Card into each PC card slot of SV7000T Take notice not to mix up the Flash Card for SVTODOT Power up system SYSTEM switch f MA4000 Installation Manager User Guide Revision 6 Install Figure 11 8 Installing IPX Flash Card IM Installation Manager File Edit Tools Help Project Installing IPX Flash Card 3 This section explains the procedure to initially startup NEAX IPX Prepare the Flash Card containing required program and
56. Display Length fields Specify in the Name Display and Length fields the default format for users with phones having Name Display support Connect Type section This section allows you to specify the communication interface used to connect to the system e TCP IP option Address IP address of the SV7000 T10 or IPX Port 60000 e Direct option requires serial cable and is not used for SV7000 Comm Port Serial COM port of the PC which the MA4000 Installation Manager is operating on Baud Rate Default value is 4800 MA4000 Installation Manager User Guide Revision 6 5 4 Hardware Information User ID and Password fields optional The User ID and Password fields can be used if authentication is required p22 The following options can only be used after the software has been successfully installed and the system is online Test button Clicking the Test button performs a verification of the system connection selected If the test connection fails Figure 5 2 displays Figure 5 2 Test Connection Login Failed Test Connection a Login Failed Device Failed to Connect Setup IP button Clicking the Setup IP button allows the user to configure the IP address subnet mask default gateway speed and duplex mode if applicable The user identification password can also be created See Figure 5 3 SV7000 example and Figure 5 4 IPX example poa If the Backup IP Password Settings o
57. E E ERE ees a 3 24 FLCVTR Initial Installation Execute lille 3 25 Selling INITDATA rrr kA AHH HALAL ered se Paes EEn a bade ea 3 26 FLCVTR Program Upgrade EXecule isses hort mand 3 27 FLGVTR Data Backup Execute iocus osi RR RR 5668550845 5088 3 28 Welcome to the Registration Wizard ssssossssssssss ess essens 3 29 NEC Registration Wizard We Want To Know About You 3 30 NEC Registration Wizard Site Information 3 31 NEC Registration Wizard Complete Your NEC Registration 3 32 NEC Registration Wizard Select System to Activate 3 33 NEC Registration Wizard Gather Security Codes from System 3 34 NEC Registration Wizard Registration Information 3 35 NEC Registration Wizard Activate Your System 3 36 NEC Registration Wizard System Activation 3 37 NEC Registration Wizard Congratulations 3 38 MAT E DDOOSII eam rer RE RI PER P PPqTe S b eS P Xe I ERE eee i 3 40 About MA4000 Installation Manager l l eese 3 41 Primaly Senos Tabs acc AGE KAWAN NAGP Added eR Ri daddd da 3 42 Project Information Primary Contact Tab 000005 4 1 Project Information Company Organization Tab 4 3 EG LOP oues odadaquta eque PA 4 4 Dow LOG E vs 4 23 v3 ERGO OS 44 ALS RUP IER EORR ER AGR ER 4 5 Confirmation Delete This ericsson RR RES 4 6 Edit Location Labels General sosos
58. End of Line Character New Line z Sample Data Delimiter Character Comma X STA DISP ORGANIZ ORGANIZ ORGANIZ Johnson John John Johns XYZ Dev XYZ Development lt Back Cancel Step 4 Provide the end of line delimiter to use The delimiter character choices are Comma Space Tab Step 5 Click the Next button to continue Figure 8 35 displays MA4000 Installation Manager User Guide Revision 6 8 36 User Assignments Figure 8 35 Select Import Value Field Names Select Import Value Field Names Change the name of any of the fields you are importing G Field Names On the right is a list of the field names you are importing If you want to rename any of these fields you may do so by selecting the field and editing its name in the box above the list Step 6 Name Last Name Last Name First Name STA DISPLAY ORGANIZATION ORGANIZATION LE ORGANIZATION LE ORGANIZATION LE ORGANIZATION LE ORGANIZATION LE Location lt Johnson John John Johnson XYZ Developm KYZ Development Applications Software Irving Texas A sv x lt Back Cancel You may change the name of any of the fields being imported by selecting the field name and editing its name in the Name field When finished click the Next button to continue Step 7 MA4000 Installation Manager User Guide Revision 6 Click the Next button when finished F
59. Information Notes Restrictions The maximum number of members within a Pilot Hunt group is 100 A member assigned to a UCD or Circular Hunt group may nce assigned to a Pilot Hunt group a member of this hunt group may not reside in either a Circular or a UCD Hunt group Secretaries are not counted as one of the 100 allowed members per group amp maximum of 255 hunt groups can be overflowed to the same secretarial extension MA4000 Installation Manager User Guide Revision 6 Group Assignments 9 9 Figure 9 9 New UCD Group Template Group New UCD Group Template Group Information Add Delete Move Up Move Down MA4000 Installation Manager User Guide Revision 6 9 10 Group Assignments Figure 9 10 New UCD Group Template Information New UCD Group Template MA4000 Installation Manager User Guide Revision 6 Group Assignments 9 11 Figure 9 11 New Pickup Groups Template General New Pickup Groups Template General Information Name Members 0 of 100 users assigned Add Delete Move Up Move Down MA4000 Installation Manager User Guide Revision 6 9 12 Group Assignments Figure 9 12 New Pickup Group Template Information New Pickup Groups Template General Information Notes m Restrictions Only 100 extensions can be assigned to one pickup group An extension can only be assigned to one pickup group Expanded pickup
60. MA4000 Installation Manager User Guide INEEC NEC Unified Solutions Inc June 2008 NDA 30580 Revision 6 Liability Disclaimer NEC Unified Solutions Inc reserves the right to change the specifications functions or features at any time without notice NEC Unified Solutions Inc has prepared this document for the exclusive use of its employees and customers The information contained herein is the property of NEC Unified Solutions Inc and shall not be reproduced without prior written approval from NEC Unified Solutions Inc NEAX Dterm and UNIVERGE are registered trademarks of NEC Corporation 2003 2008 NEC Unified Solutions Inc MSDE Windows and Microsoft are registered trademarks of Microsoft Corporation Linux is a registered trademark of Linus Torvaids Pentium is a registered trademark of Intel Corporation All other brand or product names are or may be trademarks or registered trademarks of and are used to identify products or services of their respective owners Contents Introduction 1 1 MA4000 Installation Manager Overview eee eee eee 1 1 How This Guide is Organized 4 sa Ga depo s s RR ICE AO RC DEC e 1 2 MA4000 Installation Manager Application Abbreviations 1 3 Getting Started 2 1 AA 43 54000 eed r arr AA AY 2 1 MA4000 Installation Manager Installation a 2 3 Initializing the Flash Card and Installing the System Software OU NPS OIN
61. Manager optional Step 3 Create FCCS Network using Network Manager optional Step 4 Insert LCN node into existing FCCS Network using Network Manager MA4000 Installation Manager User Guide Revision 6 Graphical User Interface 3 41 Help Menu The Help pull down menu is the place to go for assistance or information Help Index The Help Index option displays the HTML context sensitive help for the MA4000 Installation Manager application View Log File The View Log File option lists the current MA4000 Installation Manager log build information View User s Guide The View User s Guide option displays this MA4000 Installation Manager User Guide as a PDF About MA4000 Installation Manager The About MA4000 Installation Manager option displays the application s version and copyright information Figure 3 46 Figure 3 46 About MA4000 Installation Manager About MA4000 Installation Manager I M MA4000 Installation Manager Version 24 0 002 Copyright 2003 2006 NEC Unified Solutions Inc Warning This computer program is protected by copyright law and international treaties This software may not be reproduced distributed decompiled disassembled reverse engineered or modified in any way Violations may result in severe civil and criminal penalties and will be prosecuted to maximum extent possible under the law MA4000 Installation Manager User Guide Revision 6 3
62. NEAX IPX UMG Circuit Card Assignments UM Installation Manager File Edit Tools Help fon EE Virtual PIM 3 Zoom In NBA Delete LMG 0 LMG 2 LMG 3 i n P P73 er ments Assign Group Assignments Circuit Card Assignments Install Reports i MA4000 Installation Manager User Guide Revision 6 Circuit Card Assignments 10 3 Creating a New Circuit Card Assignment UMG An Ultra Module Group UMG system contains up to four Local Module Groups LMGs each of which can contain up to four Interface Module Groups IMGs and 16 Peripheral Interface Modules PIMs To create a new circuit card assignment do the following Step Step Step Step Step Step Step Step Step Step 1 2 3 N o Launch Installation Manager The Startup dialog displays Click the Projects tab if necessary Click a project in the list then click OK The Installation Manager main window displays Click the Circuit Card Assignments tab A graphic outline representation of your system displays Click a location to select where you wish to add a PIM Click New The New Chassis dialog displays see Figure 10 6 Click a radio button to specify whether you are defining a physical 9U or 6U or virtual chassis PIM then click OK A blank chassis PIM displays in the system outline Double click the on screen or click Zoom In A detailed view of the chassis s slots displays Click in the diagram or
63. OK button to return to the dialog box The following procedure assumes you are starting the Setup program from your computer s CD ROM drive D If you start from a different drive substitute the letter of that drive in this procedure Step 1 Launch Microsoft Windows 98 Windows 2000 or Windows XP Professional Step 2 Place the MA4000 Installation Manager CD in the CD ROM drive Step 3 Click the Windows Start button and select Run from the pop up menu The Run Figure 2 1 displays Figure 2 1 Run Type the name of a program folder document or Internet resource and Windows will open it For you Open SEE v Step 4 Type D Setup in the Open text box as shown in Figure 2 1 and click the OK button The nstallation Manager R24 InstallShield Wizard Welcome displays Figure 2 2 MA4000 Installation Manager User Guide Revision 6 2 4 Getting Started Figure 2 2 Installation Manager R24 InstallShield Wizard Welcome Installation Manager R24 InstallShield Wizard Installation Manager R24 Version 24 0 1 The InstallShield wizard will install Installation Manager R24 on your computer To continue click Next Cancel Step 5 Follow the prompts in the Setup program to accept the software licensing agreement to enter your customer information and to select the setup type The Setup program copies the required files to your hard drive Step 6 The Installation Manager R24 InstallShield Wiza
64. Series E DTP 32D DESI Label for Series i DTR 8D DtermIP ITR 8D DESI Label for Series E D DESI Label for DtermIP ITR 4D MA4000 Installation Manager User Guide Revision 6 Prints Desi labels for a single user for a range of users or for all users Prints Desi labels for a single user for a range of users or for all users Prints Desi labels for a single user for a range of users or for all users Prints Desi labels for a single user for a range of users or for all users Prints Desi labels for a single user for a range of users or for all users Prints Desi labels for a single user for a range of users or for all users Prints Desi labels for a single user for a range of users or for all users Prints Desi labels for a single user for a range of users or for all users 12 4 Reports MA4000 Installation Manager User Guide Revision 6 13 1 Productivity Features This chapter describes the MA4000 Installation Manager s Productivity Features section tabs Chapter Topic e Configuration Tab e Management Tab Diagnostic Tab e Maintenance Tab The Productivity Features menu provides access to applications you use in conjunction with Installation Manager These applications launch in a separate window and perform specific functions you need to configure your system properly Some of these applications are also available from the Tools menu The Tools tab contains four sub tabs
65. Server Setup IM Installation Manager File Edit Tools Help Step 15 Click the Next button Figure 11 14 displays MA4000 Installation Manager User Guide Revision 6 Install 11 13 Figure 11 14 Installation Complete TO Installation Manager Step 16 Click the Finish button to complete the installation process MA4000 Installation Manager User Guide Revision 6 11 14 Install MA4000 Installation Manager User Guide Revision 6 12 1 Reports This chapter describes the MA4000 Installation Manager s Reports section The user will be able to print several useful reports Many reports won t be meaningful or useful until the information has been compiled If there is not sufficient information when a report is launched the user will see a blank report See Figure 12 1 Figure 12 1 Reports General Tab Li UM Installation Manager File Edit Tools Help Project Information General Technical Desi Label Hardware E Location Diversity Report Information Displays Pool Number Used List Station and Station Key Template Report System Information Run Advanced Extension Report Features Displays User Data Users Extensions Phone Models Restrictions Groups Call Forwarding Button and Voice Mail Templates User Assignments Station Range Report Group Displays Station Range and Reserved Stations Assignments Circuit Card Assignments Task Report
66. Transfer Flex Keys PRE AN BAGS Clear Keys F3 F11 does not apply to Series E MA4000 Installation Manager User Guide Revision 6 8 8 User Assignments Macros All template editors make heavy use of macros When the project is compiled the MA4000 Installation Manager provides a value for each user wherever the macro is used See Table 8 1 Table 8 1 Macros ET ge MYLINE PRIMELINE MYLINE PRIMELINE SUBLINE ADDITIONAL SUBLINE USER NAME MANUAL ENTRY DSS ENTRY Description This is the primary physical phone number assigned to the hardware LEN with a physical station number of the user and is to be set as the Prime Line This is the primary physical phone number assigned to the hardware LEN of the user but it is not set as the Prime Line This is the line which is selected by default when the station is off hook This number is assigned from the OFFSET Station Range A Subline applied to a button of a phone would not be automatically placed in a Pilot Hunt Group with the MyLine PrimeLine of the phone Only one SUBLINE is allowed per key Data Template This number is assigned from the OFFSET Station Range This is used in configurations with more than one defined SUBLINE Provides pull down menu to select user Provides an edit box to enter a numeric value for a station Provides DSS information for a station TEC TEC 12 TEC 12 TEC 18
67. UCD Group Template Group ees 9 9 New UCD Group Template Information 9 10 New Pickup Groups Template General 00000 eee 9 11 New Pickup Group Template Information 005 9 12 Confirm Delete Delete This User Group Assignment 9 12 NEAX IPX IPX DM UNIVERGE IPX Circuit Card Assignments 10 1 UNIVERGE SV7000 Circuit Card Assignments 10 2 NEAX IPX UMG Circuit Card Assignments 10 2 Chassis LEM Number seus s t sees beeeo eens DULAG Reenu 10 4 Circuit Card Assignments Edit Chassis 10 5 NeW Cae AAP PAA 10 6 Warning Delete Virtual Chassis llle ees eee 10 6 Pre dInsrallalon Check LIST sossaasaxcasihen du x RR S RR Rcs 11 1 Stall TETTE 11 2 Phased Installation Check List lille 11 3 Compile User Phone Assignments Progress 11 4 Installation Warning Stop Installation Query 11 4 Initialization of System Flash Card 0200 00sec eee erna 11 5 Installing SV 000 Flash Card c 2 cccccedinceeeia deena men 11 6 installing IPX Flash Gard iius secs v RR REESRETRERRSAERRO SES o wR 11 7 System Software Registration uera RE a Rerum iriserai akoni 11 8 Backup Restore Voice Server Data Memory 11 9 Media Gateway Setup isss soc hes ku di bairt RE Rod RR 11 10 Upload Data to System sso paa ss oce Rb Rh heh e
68. Voice Mail Ka k None r Group Memberships Pickup k None gt zi Hunt Circular Pilot p None Hunt UCD lt None gt r Misc Jack ID pee Old Phone Number Notes Phone Hardware Accessories Default Hardware Accessories x mi MA4000 Installation Manager User Guide Revision 6 8 4 User Assignments Figure 8 5 Edit User Hospitality UMG only Edit User ic lt Station LEN Add User Delete User Last Name Fest Name Phone Name Display E mail Phone Type Room Class Organization LMG Administration 0 l E lt None gt l 0 l Annex Floor Location Main Building X El 1 Ground l lt None gt r Phone Model Button Template Station Range Type IPP PDtemiP ITR LC 16 v Default 16 Button v Station Range Route Restrictions ASC Station Number RSC 1 lt Auto Select Station Number gt l Service Restrictions SFC Station MAC Address Required For Auto Login SFC 1 zl Call Forwarding lt None v sida ni Group Memberships r Misc Jack ID Notes Pickup lt None gt X kal Hunt Circular Pilot lt None gt X E Hunt UCD Old Phone Number Phone Hardware Accessories z lt None gt bd El Default Hardware Accessories v El Installation Phase L Phase 1 User Data Hardware Install v fad Cancel e Add User button The Add User but
69. X only e Fusion Point Code LCN Only If the system is to be an LCN in a Fusion Network select an appropriate Fusion Point Code It is useful to provide a technician this information so the system can be configured to support these features e Attendant Access to Attendant Operator Call This is the number of the company s operator This number will be referenced in several areas as a macro It is used heavily in templates such as Call Forwarding Use Monitored Number as Attendant MA4000 Installation Manager User Guide Revision 6 Hardware Information 5 3 e System Name field This is the name of the system This information will be assigned internally to the system e IP Phone Type field Allows specification of the IP Phone support needed in MA4000 Installation Manager This setting determines what options are made available in other areas of MA4000 Installation Manager Example If there is no IP Phone support needed you will not have the option of viewing IP Phone Models in the Phone Model List on the User Edit Dialog The IP Phone Type options will consist of a combination of the following TDM Requires a PIR Time Division Multiplex phones are NEC non IP circuit card based Dterm or analog phones IP P P IP Peer to Peer phones are NEC IP phones not requiring circuit cards SIP Session Initiated Protocol are NEC or other vendor IP phones which conform to SIP standards e Name Display and Name
70. added to the matching Fusion Network as a LCN node f the Fusion Network is standalone then create a PBX PBX Settings Select to ensure the transfer of the PBX settings to the MA4000 User Information Select to ensure the transfer of the user information See User Assignments Note The transfer of the PBX Settings option is automatically selected if this option is selected Organizational Level MA4000 Installation Manager User Guide Revision 6 Select to ensure the transfer of the Organizational level information See User Assignments 13 6 Productivity Features Figure 13 3 View Status Example USG Services Status Status of Projects uploaded to MA 4000 Status Type Project Name UC Suiei ls Summay Emo Transfemed Save Report View Report Close Status for Project UC_Suite1 Report Time 1 10 2008 1 47 57 PM MA4000 Overall Status Transferred Information onnection Information MA4000 URL PBX Details Status Transferred Total gt HN Oraanization MA4000 Installation Manager User Guide Revision 6 Productivity Features 13 7 Location Diversity Location Diversity allows you to register an IP telephone with up to two backup nodes when operating in a Fusion FCCS network If the telephone is unable to communicate with its primary IP PBX the telephone automatically connects to one of the designated backup nodes The telephone can c
71. aiting Originating Calling B Call Waiting Originating Called 7 Call Forwarding All Calls 8 Call Forwarding Don t Answer 3 Call Forwarding Busy Line 10 Call Hold 11 Data Line Privacy Attendant Camp On O Privacy 1 Camp On 12 Speed Calling System 1 13 Trunk Answer TAS O 14 System Message Detail Recording SMDR Trunk Basis 15 1 16 Line Load Control v Only Show Selected Features Clear All Selecting the Allow Day and Night Service Feature Restrictions check box allows the service feature restrictions to be available day or night Selecting the Use Default Service Features check box activates the default service features Selecting the Only Show Selected Features check box allows you to only display those features chosen for that particular SFC number Clicking the Clear All button will remove all previously selected service features for the listed SFC number MA4000 Installation Manager User Guide Revision 6 Advanced Features 7 9 Route Restrictions Tab Information entered in the fields on the Route Restrictions tab are for Phase 1 installations only IMPORTANT There are 16 Route Restriction Classes RSC and 16 Service Feature Classes SFC available on your system You can use Route Restriction Classes to prevent for example lobby phones from making outgoing calls You can use Service Feature Classes to assign a group of phones a Class of Se
72. all new and modified data to the fusion network MA4000 Installation Manager User Guide Revision 6 13 28 Productivity Features Management Tab The Management tab Figure 13 19 consists of the following application e Fusion Network Manager Allows the user to add Fusion network nodes and manage network telephone number Eu Refer to the MA4000 Network Manager User Guide for additional information ZA concerning the Fusion Network Manager feature P REFERENCE e Registration Wizard Connects the system to the NEC Registration Service and obtains an Activation Code for the PBX see Registration Wizard for additional information on this option Figure 13 19 Tools Tab Configuration IM Installation Manager File Edit Tools Help Project Information Configuration Management Diagnostic Maintenance paee Fusion Network Manager ths ME Fusion Network Manager application is used to add Fusion network nodes and manage network telephone numbers System Information Vitus Registration Wizard Features fj he Registration Wizard connects y m to the NEC Registration Service and obtains your Activation Code for your Assignments Group Assignments Circuit Card Assignments Install Reports E dum Ee E om om Productivity Features To complete the wizard your computer must be connected to your system via direct serial cable TCP IP or a modem Also your computer must use a modem
73. ary licenses that are available and in use on your PB Run MA4000 Installation Manager User Guide Revision 6 Productivity Features 13 31 Maintenance Tab The Maintenance tab Figure 13 21 consists of the following applications e Flash Card Wizard Formats writes and provides backup for PBX files to a PCMCIA flash memory card see Flash Card Wizard for additional information on this option e MAT Provides command line interfaces to configure you PBX see MAT for additional information on this option Figure 13 21 Tools Tab Maintenance UM Installation Manager File Edit Tools Help Project Information Configuration Management Diagnostic Maintenance Hardware Flash Card Wizard Information fa A The Flash Card Wizard formats writes and backups PBX program files to a PC PCMCIA flash memory card Information Advanced Features User Assignments Group Assignments Circuit Card Assignments Install Reports E ES KA eae ET KI ET Ke KI Productivity Features MA4000 Installation Manager User Guide Revision 6 13 32 Productivity Features MA4000 Installation Manager User Guide Revision 6 For additional information or support on this NEC Unified Solutions product contact your NEC Unified Solutions representative NEC NEC Unified Solutions Inc MA4000 Installation Manager User Guide NDA 30580 Revision 6
74. ation Diversity Upload Tab 00000 cee rena 13 26 Location Diversity Upload Compile aaa 13 27 Tools Tab Conliguratl ll Laus ma ses Rune RR RE ae 13 28 Tools Tab Diagnostio ausente ed 13 30 Tools Tab Maintenance cios IS REORCRA4G ERROR REERI AGAW NGA 13 31 MA4000 Installation Manager User Guide Revision 6 xi Table Title Page 2 1 System Requiremelll rsrsrsrs siorse Cr dbi ra E qoe edem bees 2 2 8 1 dC Lasse RE re Aries PP l P A HC SEA de ROSE 8 8 8 2 Advanced Button Template Options aaa 8 12 8 3 Edit Call Forwarding Template Options 8 17 8 4 Edit Phone Accessory Template Options 8 30 8 5 Phone Adapts 6442654408 ek RR ROGO RE nitk keiid OR EUR kaani od 8 31 12 1 Description Of Repos 44494 5454556446 REY PUE S ERR ERE ORE 12 2 13 1 MA4000 Configuration Connection and Transfer Settings 13 5 MA4000 Installation Manager User Guide Revision 6 Xii Tables MA4000 Installation Manager User Guide Revision 6 1 1 Introduction Chapter Topics The MA4000 Installation Manager User Guide provides the information needed to operate the Installation Manager application The following topics are included in this chapter e MA4000 Installation Manager Overview e How This Guide is Organized e MA4000 Installation Manager Application Abbreviations MA4000 Installation Manager Overview The MA4000 Installation Manager a
75. ation to the task list Click the New button and Figure 4 14 displays Figure 4 14 New Task General New Task General Status Phase Open v 1 Description N eed Additional DeS Labels for 32 button telephone Begin Date Due Date Complete Date E 0 1 2007 el 0 12 2007 Ep E 0 10 2007 pu Notes Once a task has been added the status selected Open Started Testing or Closed and the Begin Due and Complete dates chosen click the OK button to return to the Tasks Tab e Delete button The Delete button removes the current task from the task list See Figure 4 15 Figure 4 15 Confirm Delete Delete The Current Selected Task s Confirm Delete A Are you sure you want to delete the current selected taskis MA4000 Installation Manager User Guide Revision 6 4 14 Project Information Phased Installation Tab CAUTION The Phased Installation tab is intended for advanced users only The Phased Installation tab Figure 4 16 allows the Installation Manager IM to add additional user station data MG devices and Circuit Cards to an existing Voice Server database The user can install the Voice Server data in different phases The user and circuit card assignments can be assigned to different phases The other basic data access code numbering plan etc are for Phase 1 only Phased installations are intended for larger installations or Voice Server conversions projects that must be impl
76. atures Feature Restrictions Route Restrictions LCR ACD ca Monitor Number Automated Call Distribution Hardware Information The ACD Automatic Call Distribution system can connect large amount of incoming calls automatically to groups composed of ACD agent positions These calls are processed in the order of their arrival and are distributed evenly among the ACD agent positions in order to optimize personnel and save cost System Information Refer to the Office Data Specifications Manual for details uiid Basic System Data is assigned for Internal ACD The system will be configured as a stand alone ACDP node with 8 ports Advanced SMFN enabled Some of the system data may need to be changed in order to fit your need The ACDP software must first Features be installed in order to use this feature Currently Installation Manager is not assigning the ACD database i e Splits CCYs etc only the System Data lee Data on this Panel is for Phase 1 Installations Only Assignments Group Assignments Circuit Card Assignments Break Mode Automatic Answer Manual Answer Multi work Work Mode Night Mode Trunk Trouble Tally Assistance Emergency Log On Off Monitor O verride UCD Call waiti Install Reports Productivity Features 1 2 3 4 5 5 7 8 9 1 1 ET KI KI ca Ea aa You can disable the Automated Call Distribution by selecting the Disable ACD Automated Call Dis
77. b UM Installation Manager File Edit Tools Help Project Information Options Media Gateway amp Circuit Cards Voice Mail Secuity i VS 32 Media Gateway for Conferencing Announcements and Music On Hold MG 1 5M Media Gateway for connecting IP network to ISDN MC amp MG COT Media Converter to connect analog terminal and IP network to analog PSTN System Dterm IP IP telephone enables Peer to Peer voice communication Information k SIP phone IP telephone corresponding to SIP protocol MG PRIMC8 VS32 Vhen using these units in SIP Mode Run Setup MG after PBX has been programmed and manually idle the trunks after IM has completed the install Hardware Information Advanced Features Assignments Group Name Type MACADDRESS Phase Kind B ChA New Assignments Delete Circuit Card Assignments Install Reports Productivity Features pes E J PK E om om When installing a peripheral device the MA4000 Installation Manager will both configure the SV7000 and separately the peripheral device To configure a peripheral device a serial cable is required to connect the MA4000 Installation Manager PC to the device Figure 5 7 Female DB9 to Female DB9 Straight Through Cable example TCP IP Serial L a Sv7000 Peripheral Device MA4000 Installation Manager User Guide Revision 6 Hardware Information 5 9 New button Clicking the New button displays Figure 5 8 Figure 5 8 New Ci
78. be used by the group assignment A secretary can be assigned to multiple groups multiple secretary feature but not as a member of the Pilot or Circular Hunt groups Figure 8 20 Edit User Group Memberships Group Memberships Pickup None gt Hunt Circular Pilot lt None gt Hunt UCD lt None gt Pickup field In the event a member is already assigned to a hunt or pickup group selecting a different template from the list will have the effect of removing them from the prior hunt pickup group and adding them to the new one only allowed in the case that the new hunt pickup group is not already full In the case where the new hunt pickup group is full already the user will be prompted to either edit the newly selected pickup group to make room for this member or add a new pickup group template See Figure 8 21 Figure 8 22 and Figure 8 23 MA4000 Installation Manager User Guide Revision 6 User Assignments 8 21 Figure 8 21 New Pickup Group Template General New Pickup Groups Template General Information Name Members O of 100 users assigned Add Delete Move Up Move Down e Add button The Add button creates a new entry Figure 8 22 displays e Delete button The Delete button removes a selected entry e Move Up button The Move Up button moves an entry up until the entry is located where you want it to be e Move Down button The Move Down b
79. c 11 11 Voice Mail Server Sel issu danm de paeRidRoR Rm NAKA REOR d RR Re CR 11 12 Installation Complete 2402 43 ga KARA hh RR REESE RARE TA 11 13 Repons General Taba za paa KAMERA Y R S EROR REY RESAQORAENR 12 1 Too Tab COBIQUELOET iced RE HR IGRTA RE d RxG REA X ERG ES 13 3 UC Suite MA4000 Manager 0 2 0 cee een 13 4 VIEN Side Exe iacu dick dg RED E Reda dea dob RR RR a up 13 6 Warning CPU Occupancy Level 0 000 esee sees 13 7 Location Diversity FOCS Tab 005 cece eee reti 13 8 Location Diversity FCCS Tab Getting Location Data 13 9 MA4000 Installation Manager User Guide Revision 6 x Figures 13 7 13 8 13 9 13 10 13 11 13 12 13 13 13 14 13 15 13 16 13 17 13 18 13 19 13 20 13 21 Location Diversity Station Backup Tab 13 10 Location Diversity Designating Backup Stations 13 11 Location Diversity Extended Backup Data 13 13 Location Diversity Station Pool Data Tab 13 16 Location Diversity Pool Data 00 cee cee eee 13 17 Location Diversity Key Template Tab 4 13 19 Location Diversity Key Template Base Information Tab 13 20 Location Diversity Key Template Function Key 13 21 Location Diversity ADVE Tab isesasctzakesthxueiqRee em aded 13 23 Location Diversity AFCMN Tab 000 ee eene 13 24 Loc
80. cel Step 8 Using the Number of Digits to Skip field the user must specify the number of digits in the dialed stream the system will strip out or digits skipped For example deleting 9 and 1 for a long distance call The system looks at digits from left to right and begins stripping on the left Step 9 Specify whether the user will hear an overflow tone if all lines in the selected trunk are full using the Overflow Tone field Step 10 Use the Digits to Add field to enter a number that will be added at the beginning of the number sequence For example if the Number Of Digits To Skip Number is 5 and the Digits To Add number is 214 then a starting number of 91817 479 9986 would be translated to 214 479 9986 When the Browse button next to the Digits to Add field is selected Figure 7 19 displays MA4000 Installation Manager User Guide Revision 6 7 22 Advanced Features Figure 7 19 Additional Digit Translation AADC Additional Digit Translation AADC Pattern Additional Digits Cancel Step 11 Enter the additional digits and select the OK button Step 12 Select the Priority Restriction Class Step 13 Use the Kind of Trunk field to specify whether the trunk is IP or non IP Step 14 If IP was selected use the Point of Code field to set the point code Step 15 The configured route now appears on the list It can be moved up or down which determines the sequence in which the calls attempt to find a t
81. clicked Figure 3 33 displays Figure 3 33 FLCVTR Program Upgrade Execute s FLCVTR 2 Program Upgrade File Option File Converter Drive iv A Program Flash Card x m Get iv D Program sm dE Set Folder Browse Step 1 Insert the flash card containing the program files into an available PCMCIA slot Step 2 Inthe Drive field choose the drive containing the program files and the location where the files are to be written ne If the Drive field is not visible choose the Option menu item and select the Drive 3 Select option Step 3 Select the PCMCIA slot for the flash card Step 4 Click the Browse button to locate the folder or CD Drive where the Program Files are located Step 5 Click the Set button to load the Program Files to the Flash Card MA4000 Installation Manager User Guide Revision 6 3 28 Graphical User Interface e If the Data Backup Execute button is clicked Figure 3 34 displays Figure 3 34 FLCVTR Data Backup Execute s FLCVTR 3 Data Backup File Option File Converter Flash Cord Get IL tT Set Folder Browse Step 1 Insert the flash card containing the program files into an available PCMCIA slot Step 2 Inthe Drive field choose the drive containing the office data files and the location where the files are to be written Ne If the Drive field is not visible choose the Option menu item and select the Drive MR Select option TIP S
82. cts Templates Select Project Modified Import Delete Delete All A Projects created from this tab use the NEC default template To create a project based on another template select a template from the Template tab e Projects tab The projects listed here were created using the default template e Templates tab The projects listed under this tab were created using a template based on criteria other than the default template You have the ability to have multiple instances of MA4000 Installation Manager running However each instance will only be allowed to edit a project that is not already opened Once the user opens a project Figure 3 7 disappears To open another instance of MA4000 Installation Manager you must return to the shortcut used to launch MA4000 Installation Manager The MA4000 Installation Manager installation will place a shortcut on the Windows Start Menu MA4000 Installation Manager User Guide Revision 6 3 6 Graphical User Interface Projects Tab Figure 3 8 Projects Tab Import Project Look in la Projects er E3 3 f Intial imp My Recent Documents Necktan New button You will have several choices to make Some of the most powerful features of MA4000 Installation Manager is the ability to re use previous data When a new project is defined it can be defined from an existing project so you do not have to start with an empty project Clicking the New button disp
83. d Delete Move Up Move Down e Delete button To delete an existing Monitor Number highlight the Monitor number to be removed and click the Delete button Figure 7 29 will display to confirm whether you want to delete the Monitor Number Figure 7 29 Confirm Delete Confirm Delete A Are you sure you want to delete this item MA4000 Installation Manager User Guide Revision 6 8 1 User Assignments This chapter describes the MA4000 Installation Manager s User Assignments section The User Assignments Figure 8 1 allows you to manipulate a large number of users from an easy to use graphical user interface Import and Export from and to CSV formatted files can be handled easily no matter the size In fact the larger the import file the greater the time savings that can be achieved due to the efficiency and powerful capabilities afforded by the MA4000 Installation Manager Figure 8 1 User Assignments Tab UM Installation Manager File Edit Tools Help Project 3 Information gt 683 Edit New Delete First Name Organization Location Phase Ext PhoneType System Information Advanced Features sr nte User Assignments Group Assignments Circuit Card Assignments Install Reports Productivity Features Import Export Update Wizard E ET pa HA aa MA4000 Installation Manager User Guide Revision 6 8 2 User Assignments e Edit button Y
84. d upload specific data or all of the Location Diversity data to the FCCS network Step 1 Click the Upload tab See Figure 13 17 Figure 13 17 Location Diversity Upload Tab Location Diversity FCCS Station Backup Station Pool Data Key Template ADVF AFCMN Upload Select Upload Data lv Station Backup Data IV Pool Data v Template Data iv ADVF AFCMN ee Compile Step 2 Use the Select Upload Data check boxes to specify the type of Location Diversity data you wish to upload including Station Backup Data Pool Data Template Data ADVF AFCMN Data Step 3 Click Compile the compiling process begins identifying potential problems or conflicts with the data before the Upload process See Figure 13 18 MA4000 Installation Manager User Guide Revision 6 Productivity Features 13 27 Figure 13 18 Location Diversity Upload Compile Location Diversity FCCS Station Backup Station Pool Data Key Template ADVF AFCMN Upload Select Upload Data IV Station Backup Data IV Pool Data IV Template Data V ADVF AFCMN Compiling Location Diversity Compiling Station Backup Data Found 0 New Stations Found 0 Modified Stations Found 0 Deleted Stations Compiling Settings Data Compiling Station Pool Data Found 0 New Pools Found 0 Modified Pools Found 0 Deleted Pools Compiling Key Template Data Found 0 New Key Templates Found 1 Modified Key Templates pi Step 4 Clicking the Upload button sends
85. d enter their values in the related text field Use as default value of User Group Number UGN Use as default value of Tenant Number TN Use as default value of Service Feature Class SFC Use as default value of Route Service Class RSC Step 3 Click Save to save the ADVF data or Reset to restore the settings to their last previously saved values MA4000 Installation Manager User Guide Revision 6 13 24 Productivity Features Location Diversity AFCMN Tab Assignment of FCCS Location Diversity Miscellaneous Data for NDM Installation Manager Location Diversity allows users to assign FCCS Location Diversity Miscellaneous data for NDM There are three types of default data set in this command Step 1 Click the AFCMN tab Figure 13 16 displays Figure 13 16 Location Diversity AFCMN Tab Location Diversity FCCS Station Backup Station Pool Data Key Template ADVF AFCMN Upload AFCMN Assignment of Location Diversity Misc Data for NDM Node Data Settings MAC Address Setting Password Mater Node IP Address EA 24 132 21 Password Sub Master Node IP Address 172 24 132 44 Port Number defaul 60210 60210 Confirmation Monitoring Level Confirm connection establishement with Home node 60 300sec Station data synchronization processing time Time value to re connect to Home Node After confirmation of connection establishement with the Home Node lmmediate switchover C After station data sync
86. de fields e Edit button when the Edit button is selected Figure 7 23 displays Figure 7 24 Edit OAI Edit Edit OAI General Key Code Facility Type MSF v OP Code 128 Modify the Key Code Chime Facility Type and OP Code fields as needed MA4000 Installation Manager User Guide Revision 6 Advanced Features 7 27 e Delete button To delete an existing OAI highlight the OAI to be removed and click the Delete button Figure 7 25 will display to confirm whether you want to delete the OAI Figure 7 25 Confirm Delete Confirm Delete A Are you sure you want to delete this item MA4000 Installation Manager User Guide Revision 6 7 28 Advanced Features Monitor Number Tab AMNO assigns monitored numbers in the PBX In a ACD system the monitored numbers programmed in AMNO are the entry points for pilot numbers Monitored Numbers are also used in OAI applications for call deflection In the case of Attendant console Monitored Number specifies the number the attendant dials to log on or log off the system See Figure 7 26 Figure 7 26 Advanced Features Monitor Number Tab UM Installation Manager File Edit Tools Help Project Information System Features Feature Restrictions Route Restrictions LCR ACD DAI Monitor Number Monitor Number Hardware Information AMINO is used to assign monitored numbers in the PBX In case of a ACD system the monitored numbers programmed
87. e Information Cua ni NCN Network Control Node Fusion Point Cod Access to Attendant Operator Call v E TDM Only First Name Last Name MA4000 Installation Manager User Guide Revision 6 5 2 Hardware Information Project Name field This is the name of the project database You can change the database name but is recommended it remain as the name of the database This field is used in many reports to identify the installation the data is associated with System Type field Valid choices are NEAX IPX NEAX IPX DM UNIVERGE IPX UNIVERGE SV7000 and NEAX IPX UMG Dual CPU check box Select to identify when redundant SV7000 T10 processors are used Dual Time Division check box Select to identify when redundant SV7000 T10 processors are multiplexing 6 Unit 6U Physical Chassis check box Checked Indicates 6U Physical Chassis s are to be used Unchecked Indicates 9U Physical Chassis s are to be used System Options section This section determines how the system will be programmed and what commands will be used It is used in reporting and consists of e Fusion Use the Fusion drop down menu to specify the type of Fusion network to which your system will connect The option is not available on SV7000 MPS Select one of the following NCN Network Control Node Fusion Network NCN LCN Local Control Node Fusion Network LCN Standalone NEAX IPX IPX DM or UNIVERGE IP
88. e 5 13 Media Gateway Setup Wizard Setting Media Gateway Media Gateway Setup Wizard Select Values Select all values to be updated Step 7 When the Media Gateway setup is complete Figure 5 14 displays MA4000 Installation Manager User Guide Revision 6 Hardware Information 5 17 Figure 5 14 Media Gateway Setup Wizard Operation Completed Media Gateway Setup Wizard Completing the Media Gateway Setup Wizard Congratulations You have Completed the Media Gateway Setup Wizard The results of this operation are shown below Operation Completed View Log Step 8 Click the View Log button to see a list of the operation results Step 9 Click the Finish button to exit the Media Gateway Setup Wizard MA4000 Installation Manager User Guide Revision 6 5 18 Hardware Information Signaling Server SIP Server Including MPH pan The Signaling Server is enabled when System Type SV7000 UNIVERGE NOTE Fusion NCN Network Control Node The Signaling Server option Figure 5 15 allows you to define ranges for the SIP Server The signaling server helps establish modify and terminate IP base calls You can use Installation Manager to set basic signaling server communication parameters Information entered in the fields on the Signaling Mail tab are for Phase 1 installations only IMPORTANT Figure 5 15 Hardware Information Signaling Server Tab Edit Circuit Card General Configuring t
89. e the LMG drop down menu to specify the Local Module Group to which you are assigning the signaling server This step is only available on the NEAX IPX UMG Annex field Hospitality Only Enter the annex location Each annex label can be changed by selecting the specific annex clicking Browse and entering the new label in the Edit Annex dialog box Description field Floor field Hospitality Only Select the floor number and elevation The floor number is selected by using the field s scroll arrows The elevation choices are Ground and Underground MA4000 Installation Manager User Guide Revision 6 8 6 User Assignments Location field Used to identify the location of your phone Phone Model field The models listed will be based on the IP Phone Type option selected in Chapter 6 System Information Station Ranges Tab e Phone Model Browse button Clicking the Browse button located next to Phone Model field allows you to access additional information addressing the phone model as shown in Figure 8 7 This dialog provides a detailed description the phone and a list of its features Figure 8 7 Phone Model General Phone Model General Tab Phone Model IP P P Series Description Multiline digital phone TDM phone but can be connected via IP with adapter All series E phones have 8 function keys Features Display Phone 16 Programmable Line Keys 2 Color LED per key for call status 3 Lines 24 charac
90. e this project Category pr t You can categorize this project with a descriptive name and provide notes by entering information in the fields above lt Back Cancel Step 3 The Create Project Wizard Project Category and Notes allows you to provide additional information about the project and permits you to categorizing the project Step 4 Click the Next button to proceed Figure 3 15 displays MA4000 Installation Manager User Guide Revision 6 Graphical User Interface 3 11 Figure 3 15 Create Project Wizard Customer Locations Create Project Wizard Customer Locations Provide customer site information to help with the placement of telephones C Building Level 1 City Building Floor Level 2 Building Building Floor Section Level 3 Floor City Building Floor Section Level 4 Section C Other Level 5 lt Back Cancel Step 5 The Create Project Wizard Customer Locations is similar to the Customer Organization Step 6 It allows you to specify locations for all telephone so they can be accurately delivered to the necessary locations This information is also very important when cabling personnel have to complete the end to end connectivity from the telephone to the Voice Server system Click the Next button to continue Figure 3 16 displays MA4000 Installation Manager User Guide Revision 6 3 12 Graphical User Interface Figure 3 16 Create Project Wizard Cus
91. eatures LiU Step 5 Click the Next button to proceed Figure 11 4 displays providing the progress status throughout the compiling process It provides the status of what is currently being compiled a list of warnings and a list of errors MA4000 Installation Manager User Guide Revision 6 11 4 Install Figure 11 4 Compile User Phone Assignments Progress TO Installation Manager Project Information Hardware Information System Information Advanced Features User Assignments Group Assignments Circuit Card Assignments Install Reports Productivity Features Compiling Installation Plan Assigning UCD Hunt Group Data ANDD Phone Name Display Phone Name Displays Assigned 0 Assigning Call Forwarding Data ACFS Call Forwarding data Phones Assigned Call Forwarding 0 Station Numbering Plan Data Assigning Circular Hunt Group Data ASHE Circular Hunt Groups Circular Hunt Groups Assigned 0 Assigning Pilot Hunt Group Data ASHP Pilot Hunt Groups Pilot Hunt Groups Assigned 0 Assigning UCD Hunt Group Data ASH U UCD Hunt Groups UCD Hunt Groups Assigned 0 lIf an error is encountered during the compiling process Figure 11 5 displays Figure 11 5 Installation Warning Stop Installation Query Step 6 Installation Warning Installation Manager has encountered a data error A Stop Installation Yes Stop Installation Immediately No Ignore Error
92. em Speed Calling When the Edit or New buttons are selected Figure 6 9 displays To be able to access System Speed Calling a System Speed Calling key must be assigned to the Dterms or a System Speed Calling Access Code must be assigned MA4000 Installation Manager User Guide Revision 6 System Information 6 9 Figure 6 9 Edit System Speed Calling Edit System Speed Calling lt f1 gt gt i New Delete Speed Calling Number Abbreviated Call Code 00 Step 1 Enter the desired number in the Speed Calling Number field a maximum of 24 digits Step 2 Enter the code to be used for this feature in the Abbreviated Call Code field Step 3 If editing an existing feature click the OK button to accept the changes If this is a newly defined feature click the New button to create the feature Step 4 You can remove a feature either by selecting it from the Speed Call tab or the Edit System Speed Calling window and clicking the Delete button MA4000 Installation Manager User Guide Revision 6 6 10 System Information MA4000 Installation Manager User Guide Revision 6 7 1 Advanced Features Chapter Topics This chapter describes the MA4000 Installation Manager s Advanced Features section tabs e System Features ASYD Tab e Feature Restrictions Tab e Route Restrictions Tab e Least Cost Routing LCR Tab e Automated Call Distribution ACD Tab e Open Application Interface OAI Tab e Monito
93. emented in distinct stages over a period of days or weeks Phased installation differs from a standard installation in the fact that during a phased installation Installation Manager will synchronize with the Voice Server and reconcile any problems before uploading new data to the Voice Server If you do not turn on the phase feature all functions act as they did with the previous version of Installation Manager Figure 4 16 Project Information Phased Installation Tab T Installation Manager File Edit Tools Help Project Information Primary Contact Company Organization Tasks Phased Installation Phased Installation Hardware Information This section is intended for advanced users only Enabling Phased Installation allows Installation Manager IM to incrementally add additional user station data to an existing Voice Server database Phased installations are intended for larger installation or Voice Server conversions projects that must be implemented in distinct stages over a period of days or weeks The fundamental difference between a standard and phased installation is that during a phased install IM will synchronize with the voice Server and reconcile any problems before uploading new data to the Voice Server System Information Advanced Additional Resources Phased Installation Guide Features e Assignments Group Assignments Circuit Card Assignments Description Date Committed Edit Phase 1 User Data Hardwa
94. enter a numeric value for a station Figure 8 17 Edit Call Forwarding Template Information Edit Call Forwarding Template General Information Notes Default Call Forwarding Template Restrictions Split Call Forwarding is not supported MA4000 Installation Manager User Guide Revision 6 8 18 User Assignments Voice Mail Template Figure 8 18 New Voice Mail Template General New Voice Mail Template General Information Name NewvMM1 Template Properties Station Name Security code Access Voice name Language Hold msgs Archive msgs New msgs Total Transfer options Screening options Transfer Transfer number Transfer type Transfer rings Screening Holding Gather ID intro Standard Busy Altemate Synchronize with VM Server STATION USER NAME Y PCBF N ZZEZZZEZZEZEEXH H FOONO Reset Values to Default oe Synchronize with VM Server button Select this button to the match the current template properties with the VM server This option is not available unless the Voice Mail is programmed and on line MA4000 Installation Manager User Guide Revision 6 User Assignments 8 19 Reset Values to Default button Select this button to reset the current template properties to the default values Figure 8 19 New Voice Mail Template Information New Voice Mail Template General Information Notes This is the MM Template 1 MA4000 Installat
95. erdigit Timeout typically 10 seconds x the missing digits number For example if the Maximum Necessary Digits is 12 and the system receives 10 digits it waits 2 x 10 20 seconds before processing the call 2 numDigits missing x 10 interdigit timeout 20 At this point the user may need to configure a local or network pattern If so the user can optionally specify whether the LCR is invoked only during certain time periods The user must specify the number of digits MA4000 Installation Manager User Guide Revision 6 Advanced Features 7 19 in the dialed stream the system will strip out digits to skip For example deleting 9 and 1 for a long distance call The system looks at digits from left to right and begins stripping on the left Step 4 Choose the desired option from the following drop down fields Local Pattern for CCIS Local Pattern 1 Local Pattern 2 Local Pattern 3 None or New This option specifies the sequence of routes a call matching the pattern will use You can use an existing pattern or create your own Network Pattern for all other trunks Network Pattern 1 Network Pattern 2 Network Pattern 3 None or New This option also specifies the sequence of routes a call matching the pattern will use You can use an existing pattern or create your own When the Browse button located next to the Local Pattern for CCIS or Network Pattern for all other trunks is selected Figure 7
96. es Hardware Information Ui User Assignments Processors Group p 1st Party Release pag neri Four CFD Hops 6 Digit Station Numbers Circuit Card Hooking Enabled for 57L Assignments Mounting Capacity of Data Memory Common Memory SMDR Settings Install SMDR Settings Enable SFI 63 Enable Intercom Service DID Hears Busy Nail Down Enabled Reports MIS Parity Blind Transfer for Stations MOH Enabled Productivity 8 On Hook Q ueue Cancel Restore Defaults Features ET E ET ER E Ku To use the default features select the Use Default System Features check box Restore the default settings by clicking the Restore Defaults button When the Edit or New buttons are selected Figure 7 3 displays poo These buttons are only enabled when the Use Default System Features option is not selected NOTE MA4000 Installation Manager User Guide Revision 6 7 4 Advanced Features Figure 7 3 Edit System Features Edit System Features I lt lt gt gt t New Delete Command System Index ASYD 1 511 Data def 5 om d a m 3 iu joo S NM MI EMI MJ UU Note Step 1 Select the desired command ASYD ASYDL and ASYDN from the Command drop down field Step 2 Enter the appropriate information to the System Index Data Bit and Note fields The information contained in the Data field is in hexidecimal format Step 3 If editing an existing feature click the OK button to accept the c
97. es that may not exist on individual phones This Feature may be restricted through the Service Feature Restrictions SFC settings Data on this Panel is for Phase 1 Installations Only System Information Advanced Features Speed Calling System Access User Call Back Set Assignments Call Forwarding I m here Set Call Forwarding Logout Entry Call Forwarding Busy Set Call Forwarding No Answer Set Call Forwarding All Set Call Pickup Group Dio Card Cale Canem FENDER Call Forwarding I m here Cancel Call Forwarding Logout Cancel Call Forwarding Busy Cancel Call Forwarding No Answer Cancel Call Forwarding All Cancel Call Pickup Direct Group Assignments Install Reports Restore Defaults Productivity Features When the Edit or New buttons are selected Figure 6 7 displays MA4000 Installation Manager User Guide Revision 6 System Information 6 7 Figure 6 7 Edit Access Code Edit Access Code I lt lt gt pil New Delete Feature Description SID 3 Cl H B Back Set Access Code 50 Coe Step 1 Select the desired feature for the new or edited access code from the Feature Description drop down field Step 2 Enter the code to be used for this feature in the Access Code field Step 3 If editing an existing feature click the OK button to accept the changes If this is a newly defined feature click the New button to create the feature Step 4 Y
98. etermined Click Modify The information is saved to the database and the pool data status is displayed as New Editing Station Pool Data Step 1 Step 2 Step 3 Step 4 Use the list to locate the data you wish to edit then click to select it Click Edit The Pool Data dialog displays Use the drop down menus and text fields to edit any of the following as necessary FPC TEC Type Starting Station Starting LEN Size Click Modify Installation Manager saves the edited station pool data and displays it in the status list with a blue background signifying the pool data has been modified but not yet uploaded Deleting Station Pool Data Step 1 Step 2 Highlight the desired station pool data to be deleted from the table list then click Delete The entry now displays in the station pool data list with a red background indicating the data will be deleted during the next Location Diversity data upload Use the station pool data list to select a pool number scheduled for deletion displaying a red background then right click the name to display a context menu Select UnDelete The pool data now will not be deleted during the next Location Diversity data upload If the station pool is already being used in the Station Backup an error message displays notifying the user of the condition The user must delete all the Station Backups that are assigned to the pool before removing it After successful ver
99. evision 6 Graphical User Interface 3 9 Select the system type from the System Type drop down menu Business System Hospitality System Select the system type from the Hardware Type drop down menu NEAX IPX NEAX IPX DM NEAX IPX UMG UNIVERGE IPX UNIVERGE SV7000 Select the physical chassis count from the Physical Chassis Count drop down menu NEAX IPX NEAX IPX DM UNIVERGE IPX 1 to 16 UNIVERGE SV7000 0 1 2 3 and 4 Select the 6U Physical Chassis check box if your system uses a 6U size physical chassis Not available on NEAX IPX or NEAX IPX DM NEAX IPX UMG None Select the maximum chassis count from the Virtual Chassis Count drop down menu NEAX IPX NEAX IPX DM UNIVERGE IPX 0 1 2 and 3 NEAX IPX UMG None Select the maximum system capacity from the System Maximum Capacity drop down menu NEAX IPX NEAX IPX DM NEAX IPX UMG and UNIVERGE IPX None UNIVERGE SV7000 300 750 1000 1500 2000 2500 3000 3500 4000 4500 5000 5500 and 6000 Select the Use Phase Installation check box to enable the phased installation All Systems Types Available Click the Next button to proceed Figure 3 14 displays MA4000 Installation Manager User Guide Revision 6 3 10 Graphical User Interface Figure 3 14 Create Project Wizard Project Category and Notes Create Project Wizard Project Category and Notes Provide some information to help describ
100. for example Station Data Trunk Data Restricted Data etc e Add commands the data needs to be download to a list that would be run as a batch process e Save selected commands in user template files for future access This enhancement lessens the work needed when downloading data for the same set of commands To launch Clipboard do the following Step From Microsoft Desktop select Start gt Programs gt Installation Manager R24 gt Clipboard OR Step From the Installation Manager Menu Bar click Tools Clipboard L MAT Clipboard 5 lt File Edit Tools Help E ta 71 lt Work Offline gt 3 POLI M ILL Figure 3 45 MAT Clipboard Network Manager The Network Manager is used to manage existing networks while using Installation Manager to install and manage new networks The Network Manager application is intended to enhance the capabilities already present within Installation Manager but it does not require Installation Manager in order to perform its task Network Manager can function in a stand alone mode and has the capability of integrating nodes into the Fusion FCCS Network whether or not the connecting node was originally programmed using the MAT the Installation Clipboard application or Installation Manager Use of this software is normally conducted as follows Step 1 Install NCN PBX using Installation Manager optional Step 2 Install LCN PBX using Installation
101. gle number then set the From and To fields to the single number The From number must be less than the To number Select the OK button to accept the changes or the Cancel button to ignore the modifications specified e New button The Reserved Station Range New button allows you to define a new Reserved Station Range See New button on page 6 4 for a complete explanation of all the fields available Delete button You must select a row in the list then click the Delete button Figure 6 5 displays asking you whether or not you want to delete the selection MA4000 Installation Manager User Guide Revision 6 System Information Figure 6 5 Warning Delete Reserved Station Range s Warning AN Delete Reserved Station Range s MA4000 Installation Manager User Guide Revision 6 6 6 System Information Access Codes Tab Special Access Codes allow access to additional system wide features that may not exist on individual telephones This feature may be restricted using the Service Feature Restrictions SFC settings See Figure 6 6 Information entered in the fields on the Access Codes tab are for Phase 1 installations only IMPORTANT Figure 6 6 System Information Access Codes Tab UM Installation Manager File Edit Tools Help Project Information Station Ranges Access Codes Speed Calling m Special Access Codes Information Special amp ccess Codes allow access to additional system wide featur
102. groups are not supported e Delete button The user first selects a hunt group to delete then clicks the Delete button Figure 9 13 displays Figure 9 13 Confirm Delete Delete This User Group Assignment Confirm Delete AN Delete this User Group Assignment MA4000 Installation Manager User Guide Revision 6 10 1 Circuit Card Assignments This chapter describes the MA4000 Installation Manager s Circuit Card Assignments section Right clicking an existing or blank circuit card assignment slot causes a dialog box to display providing you the ability to edit or delete an existing assigned chassis or assign a new Virtual chassis NOTE Figure 10 1 NEAX IPX IPX DM UNIVERGE IPX Circuit Card Assignments UM Installation Manager File Edit Tools Help Project Information z Hardware Information System Information Advanced Features User Assignments Group Assignments Circuit Card Assignments amm xa ES um E ET Install Reports Productivity Features alele MA4000 Installation Manager User Guide Revision 6 10 2 Circuit Card Assignments Figure 10 2 UNIVERGE SV7000 Circuit Card Assignments UM Installation Manager File Edit Tools Help n MEY O Chem E Chassis 3 012000 013317 3 Chassis 2 88 J 010000 011317 002000 003317 H Chassis 0 000000 001317 Bae I no Lu Figure 10 3
103. gs gt v Name Display lt Custom gt v Custom Name Display Value MA4000 Installation Manager User Guide Revision 6 8 12 User Assignments Button Template Editor Advanced Tab The Advanced tab Figure 8 13 consists of system specific data or data that is typically defaulted for 90 or more of the user Figure 8 13 Advanced Button Template Advanced Tab Advanced Button Template Edit Button Template Advanced Information Priority of Answering Call Line Preference Pattern for Speaker button Default v Key Preferences Line Preference Speaker Key Answer Key Set For Other Buttons Message Waiting Display Top Line Default Off Hook Supression NO Default v Soft Key Pattern Prime Line Pickup Default SA Prime Line Pickup Default Originating Key Prime Line Pickup Default 0 Default x Scroll Key On 4th Key of Soft Keys Default v Table 8 2 Advanced Button Template Options Field Options Priority of Answering Call Line Preference Pattern for Speaker Button Default Dial ICM Line Preference Pattern for Speaker Button Automatic ICM Line Preference Pattern for Speaker Button Manual ICM Line Preference Pattern for Speaker Button Automatic ICM Manual ICM Line Preference Pattern for Speaker Button Key Preferences Line Preference Speaker Key Prime Line Pickup Default Set For Other Buttons
104. hanges If this is a newly defined feature click the New button to create the feature Step 4 You can remove a feature either by selecting it from the Systems Features ASYD tab or the Edit System Features window and clicking the Delete button poo Deleting a selecting System Feature record does not disable the selected feature but instead restores the original System Default settings NOTE To disable a feature refer to the Office Data Specification Manual Step 5 Use the Cancel button to return to the Systems Features ASYD tab without making any editing changes MA4000 Installation Manager User Guide Revision 6 Advanced Features 7 5 Feature Restrictions Tab IMPORTANT Information entered in the fields on the Feature Restrictions ASYD tab are for Phase 1 installations only The Feature Restrictions tab see Figure 7 4 allows you to provide meaningful names to the Service Feature Classes built into the system It is anticipated that as installation personnel use MA4000 Installation Manager they will develop default templates that are used for the majority of their customers and end users This feature defines and selects system wide features and optionally allows you to enable or disable them using day night modes There are 16 Route Restriction Classes RSC and 16 Service Feature Classes SFC available on your system You can use Route Restriction Classes to prevent for example lobby phones from making
105. he Signaling Server The Signaling Server establishes modify and terminates volP calls To configure the Signaling Server do the following Enter the Signaling Server IP Network Mask and Gateway address Contact your network administrator if you are unsure of the proper values Enter a number in the Speech Channels field The default value is 6 Enter your network system s domain name in the Domain Name field Name Description Signaling Server SIP Server including MPH Signling Server ID Speech Channels 1 E 6 z New IP Address Network Mask Gateway 172 16 253 10 255 255 255 0 0 0 MPH ID Time Zone GMT 06 00 Central Standard Time 7 Domain Name sv7000 Installation Phase Phase 1 User Data Hardware Installation v MA4000 Installation Manager User Guide Revision 6 Hardware Information 5 19 Name Description field Enter a server description or use the default shown Signaling Server ID field This name must be unique on the NEAX IPX UMG Enter the Signaling Server s ID or use the default value of 1 Speech Channels field Enter the appropriate number of channels or use the default value of 0 LMG field UMG System Only Enter the Local Module Group total 0 3 New IP Address field Enter the Signaling server s new IP address Network Mask field Enter the Subnet Mask for the Signaling Server s IP Address Gateway field Provide the Gateway s address for routing
106. heir default values they have in fact been changed This is because although you have changed their value in the MPS s memory they have not yet been stored to the flash card Step 27 Step 28 Step 29 Step 30 Enter the SINZ command in the MAT then select System Initialize Reboot Click Execute A confirmation dialog displays Click Yes The MPS reboots During this time the ACT light flashes GREEN and the Load light is RED The MPS is not ready until the ACT light remains solid GREEN Change your laptop s TCP IP network settings back to their original values for use on your network MA4000 Installation Manager User Guide Revision 6 3 1 Graphical User Interface This chapter provides an overview of the components of the MA4000 Installation Manager software The following topics are included in this chapter Chapter Topics e General Graphical User Interface Features e Startup Dialog e Pull Down Menus e Primary Sections General Graphical User Interface Features Data Navigator The Data Navigator control allows you to easily go from item to item ina list There are buttons allowing you to go to the beginning and the end of the list using a single button click The Data Navigator always displays information in the form last selected row of total rows see Figure 3 1 Figure 3 1 Data Navigator Single Select example LastName FirstName Organization ADAM MIKE Accounting Rec
107. hose items listed in Table 8 1 Ring Type field You can select from a list of seven different ring types to the user No Ring Day Ring No Delay Night Ring No Delay Not Used D N Ring 30 Second Delay D N Ring 20 Second Delay D N Ring 10 Second Delay D N Ring No Delay NOUBWNFO Each selection has a number associated to it for quick data entry For instance a 7 results in a No Delay ring type Route Restrictions RSC field You can select either Use Myline Settings or RSC 0 through RSC 15 MA4000 Installation Manager User Guide Revision 6 User Assignments 8 11 e Service Restrictions SFC field You can select either Use Myline Settings SFC 0 Reserved for Trunks SFC 1 through SFC 13 SFC 14 Conferencing or SFC 15 ACD e Call Forwarding field You can select either the Default Call Forwarding None Use Myline Settings or New option e Name Display field Select the None Use Myline Settings or Custom option If the Custom option is selected in the Name Display field the Custom Name Display Value field displays NOTE Figure 8 12 Button Template Editor Feature Type Station Name Display Custom Feature Type Station bd Button Label Station Value LNG Ring Type 7 D N Ring No Delay Route Restrictions RSC lt Use Myline Settings gt M Service Restrictions SFC lt Use Myline Settings gt hd Call Forwarding Use Myline Settin
108. hronization is completed Specified time switchover Only when Visitor Indication button is pressed Manual switchover Save Reset Step 2 In the Node Data Settings pane use the appropriate text field to enter values for the following items Master Node IP Address Sub Master Node IP Address Port Number default port is 60210 Step 3 Inthe MAC Address Setting Password pane enter your password in the appropriate field then enter it again to confirm it Step 4 In the Monitoring Level pane enter a value between 60 300 seconds to specify how long a backup station waits before attempting to re establish a connection to its original PBX Step 5 Optional In the Monitoring Level pane use the check box to specify whether you wish to specify a station data synchronization processing time then enter a value in the related text field MA4000 Installation Manager User Guide Revision 6 Productivity Features 13 25 Step 6 Use the check boxes to control how you wish a backup station to behave when attempting to reconnect to its original PBX The options are Immediate Switchover Specified time Switchover Manual Switchover Step 7 Click Save to save the AFCMN data or Reset to restore the settings to their last previously saved values MA4000 Installation Manager User Guide Revision 6 13 26 Productivity Features Location Diversity Upload Tab Installation Manager Location Diversity allows users to compile an
109. ialed 9 Boss Secretary Msg Wait Set 10 Call Hold 11 Boss Secretary Msg Wait Cnel 12 Call Pickup Group 13 Three way Calling 14 Voice Call 15 Speed Calling System Series i v 160 D aties IF Ie e Button Label field The suggested editable label for the function selected e Feature By Name field The Features By Name combo box is a filter for the list The user is able to simply select from a list of Call Forwarding features rather than search through hundreds of other features A user can assign a feature to a key by selecting the key in the listing and then double click the feature in the Features list The result is that the feature is assigned MA4000 Installation Manager User Guide Revision 6 8 10 User Assignments The numeric value of the function as specified by the SV7000 R16 manual You can display all the features available or just by the ACD AD64 Call Forwarding CALL PICKUP PAGE or FLEX group Figure 8 11 Button Template Editor Feature Type Station Feature Type Button Label Station Value Ring Type 7 D N Ring No Delay Route Restrictions RSC lt Use Myline Settings gt v Service Restrictions SFC lt Use Myline Settings gt Call Forwarding lt Use Myline Settings gt v Name Display Use Myline Settings gt m e Button Label field The suggested editable label for the function selected Station Value field You can select from t
110. ide Revision 6 Advanced Features 7 15 Figure 7 12 Edit Toll Outgoing Selection Edit Toll Outgoing Connection Day Night Route RSC Description MGNI 20 Notes Once a DC Digit Code is defined all other digits beginning with the same DC will be denied unless otherwise specified Restriction DC 376 Toll Restriction bd Selecting the Add button displays Figure 7 13 MA4000 Installation Manager User Guide Revision 6 7 16 Advanced Features Figure 7 13 Edit Route Toll Restriction Edit Route Toll Restriction Enter the destination and whether their is a restriction or not MA4000 Installation Manager User Guide Revision 6 Least Cost Routing LCR Tab Advanced Features 7 17 Information entered in the fields on the Least Cost Routing LCR tab are for Phase 1 installations only IMPORTANT Use the Least Cost Routing LCR tab to configure the server to route calls over the most economical facility available such as WATS lines foreign exchanges or direct dial lines Based on the area code and office code entered the system refers to the programming tables which determines in order the most economical route for the call See Figure 7 14 Using Installation Manager you can configure your system to use a supplied set of default LCR routes edit them to your own requirements or create new routes You can also specify conditions or number patterns that determine when
111. ification the row status is marked as Delete MA4000 Installation Manager User Guide Revision 6 Productivity Features 13 19 Location Diversity Key Template Tab Installation Manager Location Diversity allows users to create new Key Templates and save the new template data to the database See Figure 13 12 Figure 13 12 Location Diversity Key Template Tab Location Diversity FCCS Station Backup Station Pool Data Key Template ADVF AFCMN Upload 16Line Function keys 16D55 Keys 16BTNwSubLine 16Line Function keys 16DSS Keys 24Button 24Line Function Keys 8DSS Keys 32Button 32Lines Function Keys MA4000 Installation Manager User Guide Revision 6 13 20 Productivity Features Creating or Editing a Key Template Step 1 To create a new Key Template click New Figure 13 13 and Figure 13 14 display Figure 13 13 Location Diversity Key Template Base Information Tab Key Template Data Base Information Function Key Name Priority of Answering Call Line Selection Line Preference Message Waiting Display For Speaker button SPK On the top ine z Prime Line Preference Zi Line Key Pattern 16Line Function keys 16D55 Keys M For Answering button ANS Soft Key Prime Line Preference Button Location Ascending Order Pattern Ro x For Originating button ORG Prime Line Prefrence Button Location Ascending Order v Iv Don t Display Page Scroll Key gt gt gt PG
112. ified com http www necunifiedsolutions com To exit this wizard click Finish View Log Cancel Step 16 Click the Finish button to exit the Registration Wizard MAT The Maintenance Administration Tool MAT is a command line interface application for configuring your system Experienced users who wish to use the MAT to send commands directly to the switch can launch it from within Installation Manager To launch the MAT do the following Step 1 Step 2 Launch the Installation Manager The Startup dialog displays Select an existing project or create a new project The Installation Manager main screen displays Step 3 application Select Tools gt MAT The MAT launches and displays as a separate MA4000 Installation Manager User Guide Revision 6 Graphical User Interface 3 39 License Verification Tool The License Verification Tool provides a brief summary of the primary licenses that are available and in use on your SV7000 system This tool is for planning purposes only and should not be construed as any legal E definition of the number of licenses that a customer has purchased or is entitled To launch the License Verification Tool do the following Step From Microsoft Desktop select Start gt Programs gt Installation Manager R24 gt License Verification Tool OR Step From the Installation Manager Menu Bar click Tools License Verification Tool Clipboard Insta
113. igned a Description but are not assigned to a phone will not be programmed by Installation Manager e Load Default Route Restrictions Data check box Optional Click the Load Default Route Restriction Data check box to instruct your system to use pre programmed default routes e Allow Restrict All Data check box Optional Click the Allow Restrict All Data check box to instruct your system whether to allow or restrict Attendant Incoming Attendant Outgoing Direct Incoming or Direct Outgoing Calls e RSC Edit button When you select a Route Restriction Class and click the Edit button Figure 7 8 displays You are then allowed to assign a class name and a detailed description for that class MA4000 Installation Manager User Guide Revision 6 Advanced Features 7 11 Figure 7 8 Edit RSC Day Tab Edit Route Restrictions RSC Day Night RSC Number Description Route EDEN Att Incoming Att Outgoing Restricted v Restricted m Direct Incoming Direct Outgoing Restricted a coca The RSC Number field displays the RSC selected for editing while the Description field provides you the opportunity to enter a more descriptive label if desired The Route field displays the Media Gateway circuit the RSC being edited is located The Alt Incoming Alt Outgoing Direct Incoming and Direct Outgoing drop down fields allow selection of either the Allowed or the Restricted options fo
114. ignments e Edit Pickup Group Figure 9 2 Edit Pickup Groups Template General Edit Pickup Groups Template General Information Name SAP De Members O of 100 users assigned Add Delete Move Up Move Down MA4000 Installation Manager User Guide Revision 6 Group Assignments 9 3 Figure 9 3 Edit Pickup Groups Template Information Edit Pickup Groups Template MA4000 Installation Manager User Guide Revision 6 9 4 Group Assignments e New button When the user selects the New button Figure 9 4 displays Figure 9 4 Select Users New Group New Group Group Type C Hunt Group Circular C Hunt Group Pilot C UCD Group C Pickup Group DK Cancel Step 1 Use the radio buttons to select the appropriate Group Type then click the OK button When the Hunt Group Circular type is selected Figure 9 5 and Figure 9 6 tab screens display When the Hunt Group Pilot type is selected Figure 9 7 and Figure 9 8 tab screens display When the UCD Group type is selected Figure 9 9 and Figure 9 10 tab Screens display When the Pickup Group type is selected Figure 9 11 and Figure 9 12 tab screens display The minimum number of entries for a Group is 2 MA4000 Installation Manager User Guide Revision 6 Group Assignments 9 5 Figure 9 5 New Hunt Group Circular Template Group New Hunt Group Circular Template Group Information Name Secre
115. igure 8 36 displays User Assignments 8 37 Figure 8 36 Default Values Field Mapping Default Values Field Mapping For each field on the left provide the matching field name that is being imported Import Fields Match import fields on the right with options on the left Last Name Last Name ex Johnson First Name First Name ex John Phone Model Phone Model ex DTR 32D Seriesi 3 EXTENSION EXTENSION ex MAC ADDRESS MAC ADDRESS ex Station RSC Station RSC ex 1 Station SFC Station SFC ex 1 Old Extension lt Ignore gt STATION_ROLLOVER STATION_ROLLOVER ex JACK ID JACK ID ex EMAIL EMAIL ex johnson amp abc net Notes lt Ignore gt ATI OI IE meer 4 LASATI mom ae p Step 8 For each field option listed in the left column use each drop down box located in the right column to select the matching imported field Figure 8 37 displays MA4000 Installation Manager User Guide Revision 6 8 38 User Assignments Figure 8 37 Column Match Default Values Column Match Default Values As each user is added specify default values for important fields Select Default Values Model Button Template Station RSC Station SFC Call Forwarding STA DISPLAY Station Range Type Station Range Template Voice Mail Template EMAIL GROUP HUNT GROUP PICKUP UCD Group PHONE ACCESSORY Phase Station SFC Station RSC DTR 8D Series 8 Button Default 8 Butto
116. ing All Calls 8 Call Forwarding Don t Answer 3 Call Forwarding Busy Line 10 Call Hold 11 Data Line Privacy Attendant Camp On O Privacy 1 Camp On 12 Speed Calling System 23 Voice Mail Password Display Elimination 23 Direct Call Pickup 44 Last Number Call Redial 52 Voice Call using an amp ccess Code 53 Message Reminder using an amp ccess Code 67 Call Park Access and Answer v iv Only Show Selected Features Clear All You are then allowed to provide a description of the SFC number selected and the service features to be assigned to the SFC number Selecting the Use Default Service Features check box limits the service features to those features annotated with a check mark in the list Selecting the Only Show Selected Features check box allows you to only display those features chosen for that particular SFC number Clicking the Clear All button will remove all previously selected service features for the listed SFC number when the Night tab is selected Figure 7 6 displays MA4000 Installation Manager User Guide Revision 6 7 8 Advanced Features Figure 7 6 Edit Service Feature Restrictions SFC Night Tab Edit Service Feature Restrictions SFC Day Night jv Allow Day and Night Service Feature Restrictions Use Default Service Features 1 Outgoing Trunk Queuing 2 Call Back 3 Executive Right of Way Calling 4 Executive Right of Way Called 5 Call W
117. ing the next Location Diversity data upload Step 4 Use the backup station list to select a station scheduled for deletion displaying a red background right click the name to display a context menu then select UnDelete The station now will not be deleted during the next Location Diversity data upload MA4000 Installation Manager User Guide Revision 6 13 16 Productivity Features Location Diversity Station Pool Data Tab Installation Manager Location Diversity allows users to reserve extensions by creating station pool data See Figure 13 10 Installation Manager displays a list of station pool information showing the last previously synchronized pool data You can add new pool data if there is none existing and you configure a backup station Installation Manager creates it automatically edit existing data or delete an existing entry Station pool data includes e Pool Number e FPC e TEC Type e Starting Station e Starting LEN e Size e Ending LEN Figure 13 10 Location Diversity Station Pool Data Tab Location Diversity FCCS Station Backup Station Pool Data Key Template ADVF AFCMN Upload PNUM FPC TEC STN StatLENS EndLENS PoolS Assigned Statul aa CC D 12 3069 073000 073007 12 2077 000160 000167 12 3069 073030 073037 18 3078 073240 073247 3 2000 013010 013017 3 3000 070000 070007 Delete MA4000 Installation Manager User Guide Revision 6 Productivity Feat
118. ion Manager User Guide Revision 6 8 20 User Assignments Group Memberships section Understanding the Group Assignments The Group Assignments lets you define call handling for groups of users Groups should contain at least two members If you create a new group containing fewer than two members Installation Manager displays a warning dialog and will write an error notice to the installation log during a compile You can create five types of group assignments e Hunt Group Circular An incoming call proceeds through a group of up to 100 stations until it reaches a not busy station Calls to any member of this group will be processed the same way The secretary station is optional If it exists the call will be directed to the secretary station if all the stations in a hunt group are busy Hunt Group Pilot Incoming calls to the pilot number begin the hunting sequence Calls to busy stations other than the pilot number receive a busy tone The secretary station is optional If it exists the call will be directed to the secretary station if all the stations in a hunt group are busy UCD Group Incoming calls are distributed to a group of up to 100 stations Calls are distributed to idle stations in a circular pattern in the order in which they arrive Pickup Group A group of stations with the ability to pick up calls made to any other member of the group Secretary A user can be defined as a secretary allowing that user to
119. irst item in the range Hold the Shift key and select the last item in the list All items in between will be selected In Figure 3 3 the fourth item in the list and then the seventh item were selected while holding the Shift key All items between were selected Figure 3 3 List Box Contiguous Select example MIKE Accounting ADAM STEVE Engineering Har ADAMS JOHN Accounting Fina ADAMS JAMES Accounting Pay BILL JOHN Engineering Sof BILL JAMES Engineering Sofl BLDG A BLDG B BREAK ROOM CONFERENCE ROOM CONFERENCE ROOM Accounting Fi renuntina Fina WILLIAMS WII IAMS MARGARET JASON Another method is to choose multiple items by selecting rows while holding the Control key This allows the selection of non consecutive items In Figure 3 4 the fourth sixth and eighth items were selected Step Figure 3 4 List Box Multi Select example Accounting Rece Enaineering Accounting JAMES Accounting Paya Engineering JAMES Engineering Sof CONFERENCE ROOM CONFERENCE ROOM BREAK ROOM CODA FINLEY Accounting Rece SMITH SANDY Accounting Finar SMITH BETTY Accounting Paya If you choose an operation such as clicking the Edit button you will be editing all the selected records in a smaller list Figure 3 5 displays how this would appear if you chose four items from the list and then clicked the Edit button MA4000 Installation Manager User Guide
120. is running properly Click Return to close the MA4000 Configuration dialog This selection does not stop a current upload in progress MA4000 Installation Manager User Guide Revision 6 Productivity Features 13 5 Table 13 1 MA4000 Configuration Connection and Transfer Settings Field Description MA4000 Connection Settings Root URL Enter the URL address for the MA4000 for example http lt host name gt MA4000 User Name Enter the MA4000 user name to connect to the MA4000 web services Password Enter the MA4000 password to connect to the MA4000 web services MA4000 Transfer Settings Fusion Network Name IM MA4000 Edit OK NCN z New Create Edit OK LCN 2 New Error Stand alone Enter the Fusion Network Name of which the PBX is a part f the Fusion Network Name does not match the MA4000 database and the Fusion Point code is a NCN then create a new Fusion Network and add the PBX f the Fusion Point code is a LCN an error will return indicating the Fusion Network does not contain a NCN No Fusion Network Found If the Fusion Network Name does match the MA4000 database and the Fusion Point Code is a NCN then if the PBX details match the NCN node in the MA4000 Fusion Network a PBX Def ID of the existing PBX is returned Otherwise an error displays indicting the Fusion Network already contains a NCN If the Fusion Point code is a LCN then the PBX needs to be
121. item this could be the context of a text box or it could be multiple items in a list Step 2 After a selection is made press the Ctrl and C keys A copy of the selected item s is placed on the Windows Clipboard Step 3 You can now paste the contents to another location such as another windows application or to another location within MA4000 Installation Manager See Paste Ctrl V Paste Ctrl V Step 1 Place the curser in the field or in the row below where the contents of the Windows Clipboard is to be pasted Step 2 If an item is selected then the past operation will replace the selected item In the case of a list box the contents of the clipboard will be pasted above the cursor location The contents of the clipboard must have the same number of columns as the destination list box If it does not have exactly the same number of columns the operation will not occur Tools Menu The Tools pull down menu Figure 3 29 contains the Flash Card Wizard Registration Wizard MAT License Verification Tool Clipboard and Network Manager functions Figure 3 29 Tools Menu Flash Card Wizard Registration Wizard MAT License Verification Tool Clipboard Network Manager Flash Card Wizard The Flash Card Wizard does not work on MPS due to MPS being Linux based See Registration Wizard for procedure to upgrade the system WARNING The Flash Card Wizard option provides the tools to e Format a
122. k the Delete button Figure 4 9 displays Figure 4 9 Confirmation Delete This Item Confirmation 2 j Areyousure you want to delete this item Selecting the Yes button will remove the element selected and all components beneath it but will not abort the operation MA4000 Installation Manager User Guide Revision 6 Project Information 4 9 e Configure button The Configure button allows you to define the names of the locations within the customer s buildings Figure 4 10 displays the fields used to define the organization levels Figure 4 10 Edit Organization Labels General Edit Organization Labels General Installation Manager supports up to 5 organization levels These levels need to be set to values that match the customers organization as close as possible This information will make locating phones much easier Some example names for various levels in an organization chart are Division Division Department Division Department Group Level 1 Level 2 Division Level3 Deparment Level 4 Group Level 5 HEH MA4000 Installation Manager User Guide Revision 6 4 10 Project Information Tasks Tab The Tasks tab Figure 4 11 allows you to create a task list to manage items that must be completed to have a successful installation Each row in the list box represents a task Figure 4 11 Project Information Tasks Tab 17 installation Manager File Edit Tools Help Pr
123. l for the user to select Step 2 Click OK to save the key template data Deleting an Existing Key Template Step Highlight the template to be deleted then click Delete Installation Manager schedules the key template for deletion during the next Location Diversity data upload and displays the template name with a red background Step 1 Use the key template data list to select a template scheduled for deletion displaying a red background right click the name to display a context menu then select UnDelete The template now will not be deleted during the next Location Diversity data upload MA4000 Installation Manager User Guide Revision 6 Productivity Features 13 23 Location Diversity ADVF Tab Assignment of Default Value for FCCS Location Diversity Installation Manager Location Diversity allows users to assign a default value for the FCCS Location Diversity This is the default value of the basic information UGN TN SFC and RSC if these values are not specified in the Location Diversity commands Step 1 Click the ADVF tab Figure 13 15 displays Figure 13 15 Location Diversity ADVF Tab Location Diversity FCCS Station Backup Station Pool Data Key Template ADVF AFCMN Upload ADVF Defaults for Location Diversity lv Use as default value of Service Feature Class Iv Use as default value of Route Restriction Class Step 2 Use the check boxes to select deselect the following options an
124. lays the We come to the Create Project Wizard Figure 3 9 Figure 3 9 Welcome to the Create Project Wizard Create Project Wizard Wizard This wizard will guide you through the project creation process EZ Welcome to the Create Project 7 9 Some basic information is needed about the system Ino being installed Please be prepared to answer questions about the hardware being installed MA4000 Installation Manager User Guide Revision 6 Graphical User Interface 3 7 Create Project Wizard Step 1 The Welcome to the Create Project Wizard greets you and informs you that the wizard will be guiding you through the steps necessary to create a new project The panel also warns you that some basic information will be needed to complete the wizard Click the Next button to continue The Create Project Wizard Project Name and Type dialog box Figure 3 10 Figure 3 11 Figure 3 12 or Figure 3 13 displays Figure 3 10 Create Project Wizard Project Name and Type NEAX IPX and NEAX IPX DM Create Project Wizard Project Name and Type Provide 4 unique name to identify this project and type of system Project Name I Example CompanyName 06 08 03 System Type Business System Hardware Type NEAX IP Physical Chassis Count 1 Y Virtual Chassis Count 0 Y Use Phased Installation cove Figure 3 11 Create Project Wizard Project Name and Type NEAX IPX UMG Create Project Wizard Projec
125. lete or create new commands Be aware that deleting required values may cause your system to be non functional For complete information on using ASYD commands to configure Voice Server features consult the Office Data Specifications Manual Data for each index is entered in hexadecimal format 00 to FF Example Data 19 Bit 0 3 and 4 are set Example Each bit in binary O to 1 has its own unique meaning Refer to the Office Data Specifications Manual for details MA4000 Installation Manager User Guide Revision 6 Advanced Features 7 3 Figure 7 2 System Information Features ASYD L N Tab UM Installation Manager File Edit Tools Help Project Information System Features Feature Restictions RouteResticions Len ACD oar MoritorNumber System Features ASYDILIN This section is intended for advanced users only Installation Manager assigns Default System settings which are the NEC recommended assignments Any changes to these settings can cause unpredictable System results System Data is necessary for the CPU to recognize the system ASYD assigns Data Memory DM amp SYDL is Information for Local Data Memory LDM and ASYDN is for Network Data Memory NDM Data for each index is entered in hexadecimal format 00 to FF Each kit in binary O or 1 has its own unique meaning refer to the Office Data Specifications Manual for details Advanced Data on this Panel is for Phase 1 Installations Only Featur
126. llation Manager now provides experienced users with integrated access to the MAT Clipboard application You can use this tool to access MAT commands and transfer information directly to the Voice Server or work offline and upload all changes at once The Clipboard can save command data from the Voice Server as XML Extensible Markup Language files You can then edit the XML files using Microsoft Excel and upload the modified data back to the Voice Server Many MAT commands are time consuming when programmed individually Using the Clipboard to download and upload the command data in a single operation can make many tasks more efficient For example e Create an off line XML file containing a large number of new users configured using the ASDT and AKYD commands then upload the file to the Voice Server e Transfer data from an old Voice Server to a new Voice Server by downloading user data editing it off line then uploading it to the new Voice Server Le For more complete information on using the Clipboard refer to its user ZA documentation aa REFERENCE The Clipboard application Figure 3 45 speeds system installations and eliminates errors by importing data from one switch to a destination switch MA4000 Installation Manager User Guide Revision 6 3 40 Graphical User Interface Clipboard has been enhanced to be able to perform batch downloads You have the ability to e Download data from the switch based on categories
127. m text box allowing you to enter any information that maybe useful You might want to enter a secondary contact cell phone information or other meaningful information The field might also be a convenient spot to place notes concerning dates times outcomes of conversations MA4000 Installation Manager User Guide Revision 6 Project Information 4 3 Company Organization Tab The Company Organization tab Figure 4 2 provides you with set fields allowing you to describe the company This is usually information on the company where the system is being installed Figure 4 2 Project Information Company Organization Tab TE Installation Manager File Edit Tools Help Project TUS Information Primary Contact Company Organization Tasks Phased Installation Hardware CE Information Building Floor Section System Information Advanced Features ser Assignments Configure Group Assignments Organization Division XY Department Circuit Card Assignments Install Reports Productivity Configure Features is mm e ox ms om om kd Locations section The Location section displays a tree view of the information representing the placement of telephone stations The tree view can be thought of as an address of sorts To locate where someone lives the country state zip street and street number must be known In the same fashion a telephone station must
128. mation meaningful It is suggested that if needed the user create separate templates for phone models that support adapters and those that do not The column Common Listing will be the available selections in the Adapter drop down box See Table 8 5 MA4000 Installation Manager User Guide Revision 6 User Assignments 8 31 Table 8 5 Phone Adapters Series i Series E Common Listing Remarks AD A ADA U ADA Ancillary Device Adapter AP A APA Analog Port Adapter w o Ringer AP R APR U APR Analog Port Adapter w Ringer HFU U HFU Hands Free Unit CT A CTA U CTA Computer Telephony Adapter CT U CTU Computer Telephony Adapter USB IP R IPA U IPA IP Adapter LLA LLA Long Line Adapter Figure 8 30 Edit Phone Accessory Template Information Edit Phone Accessory Template General Information Notes Factory Default Phone Accessories e Delete button The user must first select one or more items in the list shown in Figure 8 1 User Assignments Tab on page 8 1 Once they are selected the user clicks the Delete button Figure 8 31 displays Clicking the Yes button will permanently delete the data from the project Selecting the No button will cancel the operation MA4000 Installation Manager User Guide Revision 6 8 32 User Assignments Figure 8 31 Warning Delete User Profile Warning A Delete User Profile MA4000 Installation Manager User Guide Revision 6 User Assignments 8 33 Import but
129. mation to the installation Local Control Node Local Data Memory Local Module Group Maintenance Administration Terminal Media Converter Media Gateway Multi Purpose Server Microsoft Desktop Engine a mini SQL Server Network Control Node Network Data Memory Ultra Module Group MA4000 Installation Manager User Guide Revision 6 1 4 Introduction MA4000 Installation Manager User Guide Revision 6 2 1 Getting Started This chapter lists the hardware and software requirements necessary to operate the MA4000 Installation Manager The chapter also provides the steps needed to install the MA4000 Installation Manager application Chapter Topics e Requirements e MA4000 Installation Manager Installation e Initializing the Flash Card and Installing the System Software SV7000 MPS Only Requirements MA4000 Installation Manager contains a feature called Localization This feature is transparent to the user When a user installs MA4000 Installation Manager the user will be prompted for different markets language basic data etc For example in IMPORTANT order to have a different language NEC will need to send to the user a package of files containing a utility to translate all the English descriptions to the new language The user will then need to perform the language translation and modify the basic data to the files then send it to NEC After NEC receives the updated package NEC will re complle the MA4000 In
130. n RSC 1 SFC 1 lt None gt Last Name Station Range lt None gt lt None gt lt None gt lt None gt lt None gt lt None gt lt None gt Phase 1 User Data Hardware Installati lt Back Cancel Step 9 Specify the default values for each important field for each user When finished click the Next button Step 10 The User Import Wizard will begin importing each file and creating new users When finished Figure 8 38 displays MA4000 Installation Manager User Guide Revision 6 User Assignments 8 39 Figure 8 38 User Import Wizard Completing User Import Data User Import Wizard Completing User Import Data You have successfully imported 1 records Cancel Step 11 After the file is imported the user is presented with the results of the import If there were any errors they will be reported here as well Step 12 Click the Finish button to close the wizard MA4000 Installation Manager User Guide Revision 6 8 40 User Assignments e Export button The Export button allows the user to export the list of selected users The user will first select a set of users and click the Export button When the user clicks the Export button Figure 8 39 displays Figure 8 39 Save As Export Users Save As Save in amp Templates X My Recent Documents Ls Desktop My Network Places Bijtest csv 4 it ex Ed File name M
131. n the Station Range list then click the Delete button to remove the record Figure 6 3 displays asking you whether or not you want to delete the selection Figure 6 3 Warning Delete Station Range s Warning P Delete Station Range s Reserved Stations section The Reserve Stations section allows you to instruct the MA4000 Installation Manager not to automatically assign users to specific numbers or sets of numbers A good example would be for voice mail systems and operators Extensions to these items are generally manually assigned to maintain commonality with a previous system or to make the extensions easy to remember Later in the Users section there is the ability to manually assign a user to a specific extension The user s name will be inserted into the Reserve Station list removing the number from the pool of extensions available for automatic assignments e Edit button You must first select a row then click the Edit button Figure 6 4 displays providing you the ability to edit the selected record MA4000 Installation Manager User Guide Revision 6 6 4 System Information Figure 6 4 Edit Reserved Stations General Edit Reserved Stations General Description Prod Dvl Btd Cube 0403F68 Station Range From To B Cancel Description field Enter a meaningful description of the range being defined Station Range section Enter the range of extensions to be reserved If it is a sin
132. na 8 38 User Import Wizard Completing User Import Data 8 39 Dove AS s ENDO USBER ssa iub ka RR AERA SE BAD FE KA dagads 8 40 Success Export User Las ck ERA ERRARE EEG Cede EA V 8 41 User Update Wizard Welcome to Installation Manager User Update WIAs a ccs s euh REOR BED DAGTA DARE DA AKUNG KA OR 8 42 MA4000 Installation Manager User Guide Revision 6 8 42 8 43 8 44 8 45 9 1 9 2 9 3 9 4 9 5 9 6 9 7 9 8 9 9 9 10 9 11 9 12 9 13 10 1 10 2 10 3 10 4 10 5 10 6 10 7 11 1 112 11 3 11 4 11 5 11 6 11 7 11 8 11 9 11 10 11 11 11 12 11 13 11 14 12 1 13 1 13 2 13 3 13 4 13 5 13 6 Figures ix User Update Wizard Select Operation 8 43 User Update Wizard Select Values 8 44 User Update Wizard Verify Settings 8 45 User Update Wizard Completing the User Update Wizard 8 46 Group Assignments 2a Sas eq LESER RENE RPSSWRREFEUERSEQG ORS 9 1 Edit Pickup Groups Template General 0 0 00 cece 9 2 Edit Pickup Groups Template Information 9 3 Selleck Users New DEO suos auae dA RAE A ce RSE 9 4 New Hunt Group Circular Template Group 9 5 New Hunt Group Circular Template Information 9 6 New Hunt Group Pilot Template Group ssssseserse rss sr sr rea 9 7 New Hunt Group Pilot Template Information 9 8 New
133. ncryption field The options available are Partial Data Encryption or Full Data Encryption Terminal Authentication field The options available are Disabled or Enabled MA4000 Installation Manager User Guide Revision 6 5 26 Hardware Information MA4000 Installation Manager User Guide Revision 6 6 1 System Information This chapter describes the MA4000 Installation Manager s System Information section tabs Chapter Topics e Station Ranges Tab e Access Codes Tab e Speed Calling Tab Station Ranges Tab The Station Ranges tab Figure 6 1 allows you to define ranges for various types of phone extensions and to also reserve numbers so the tool will not automatically be assigned to those ranges Figure 6 1 System Information Station Ranges Tab IM Installation Manager Fie Edit Tools Help Project Information Station Ranges Access Codes Speed Calling Hardware piano panao Information System New Information Advanced Features User Assignments Group Assignments Reserved Stations From To Description i Circuit Card ER Assignments New Dekte Install Reports Productivity Features MA4000 Installation Manager User Guide Revision 6 6 2 System Information Station Range section The Station Range section lists all the station ranges that have been defined e Edit button You must first select a record in the Station Range list then click the Edit button
134. nd baud rate IP Connection to the System Enter the IP address Modem Connection to the System Select the modem type enter the dialing number and create edit or retrieve a connection profile Click the Save Connection button to save the modem profile Step 7 Click the Next button Figure 3 40 displays MA4000 Installation Manager User Guide Revision 6 3 34 Graphical User Interface Figure 3 40 NEC Registration Wizard Gather Security Codes from System NEC Registration Wizard Gather Security Codes from System Click the button to connect to your System and obtain the Hardware and Software Key Codes Get System Information Ready Note The above values were obtained during a previous session Click Get System Information to connect to the System and update the values Step 8 Click the Get System Information button to connect your system and obtain update the hardware and software key codes Step 9 Click the Next button to proceed Figure 3 41 displays MA4000 Installation Manager User Guide Revision 6 Graphical User Interface 3 35 Figure 3 41 NEC Registration Wizard Registration Information NEC Registration Wizard Register Information The wizard will now connect to the NEC Registration Service and obtain your Activation Code Modem Configuration Modem Name Registration Server Dialing Number Default 1 214 262 4386 Connect to NEC Registra
135. nd write new program files to a new flash card e Upgrade the program files by reading program files to the personal computer and modifying the files using Explorer to write to the flash card or backup data by reading data from the flash card to the personal computer See Figure 3 30 MA4000 Installation Manager User Guide Revision 6 3 24 Graphical User Interface To launch the Flash Card Wizard do the following Step From Microsoft Desktop select Start gt Programs gt Installation Manager 24 gt Flash Card Wizard OR Step From the Installation Manager Menu Bar click Tools gt Flash Card Wizard Figure 3 30 FLCVTR Initial s FLCVTR Initial 1 Initial Installation Flash card is formatted and written new program files 2 Program Upgrade Read program files from the flash card into the PC and Execute modify the files via Explorer to write into the flash card Reading Writing per program data type cannot be available Read data files from the flash card to the PC Writing the data files into the flash card is also available 3 Data Backup Read Write cannot be performed on a data kind basis The flash card installation needs to be installed using the MPS System CD ROM IMPORTANT e If the Initial Installation Execute button is clicked Figure 3 31 displays MA4000 Installation Manager User Guide Revision 6 Graphical User Interface 3 25 Figure 3 31 FLCVTR Initial Installa
136. ns LCR ACD DAI Monitor Number Open Application Interface Hardware Information Ven T i KO s PA f Open Application Interface OAI System is the interface that joins a variety of facilities in the switch to the application programs in an external computer in accordance with the basic reference model of the Open Systems Interconnection System OS standardized by the ISO The switch can be controlled by the external computer through the OAI system and offer Information users unique added values i n HOTE OAI keys must be manually added to the user button templates Advanced Features Refer to the Office Data Specifications Manual for details Data on this Panel is for Phase 1 Installations Only User Assignments Group Assignments Circuit Card Disable DAI Open Application Interface Assignments OP Code Code thme Type 1 1 Yes MSF Install Yes MSF Reports Productivity Features ET E ET EN E aa You can disable the Open Application Interface by selecting the Disable OAI Open Application Interface check box e New button When the New button is selected Figure 7 23 displays MA4000 Installation Manager User Guide Revision 6 7 26 Advanced Features Figure 7 23 Edit OAI New Edit OAI General Key Code a Facility Type MSF v OP Code Access Code 128 Enter or select the desired information in the Key Code Chime Facility Type OP Code and Access Co
137. oject Information Primary Contact Company Organization Tasks Phased Installation Hardware Information System Information Advanced Features User Assignments Group Assignments Circuit Card Assignments Install Reports Productivity Features KI si ET E ET EZ ca aa MA4000 Installation Manager User Guide Revision 6 Project Information 4 11 e Edit button In order to use the Edit button a task must be selected The Edit button will allow you to modify a task Figure 4 12 displays a task being edited Figure 4 12 Edit Task Edit Task General Status Phase Ts Description N eed Additional DeS Labels for 32 button telephone Begin Date Due Date Complete Date 1071 2007 1071272007 1071072007 Notes Selecting the Browse button for the Begin Date Due Date or Complete Date fields causes an Edit Date dialog box Figure 4 13 to appear Use this pop up calendar to select the appropriate date for each field MA4000 Installation Manager User Guide Revision 6 4 12 Project Information Figure 4 13 Edit Date General Edit Date General Select Date KU October 2007 Sun Mon Tue Wed Thu Fri 30 2 3 4 5 7 8 S 10 11 12 14 15 16 17 18 19 21 22 23 24 25 26 28 29 30 31 2 4 5 B f 8 9 MA4000 Installation Manager User Guide Revision 6 Project Information 4 13 e New button The New button will add the current inform
138. on Server Media Gateway MC4A MG 2A MC4MG2 SCA 4LCOTA MG 1 5M SCA 24PRIA SN8032 SN8110 The Internet Protocol address for the equipment 5 12 Hardware Information Installation Phase Kind MAC Address Name Description Network Mask Number of Attendants Consoles Operate Unit in SIP Mode REGMAX Repeat Pattern Route Name Route Restrictions RSC Send Answer Signal The phase the device intends to install The PRI trunk type selected from the pull down menu NI 2 AT amp T 41459 and DMS Nortel A211 The Media Access Control address for the equipment The address is located on the bottom of the equipment Circuit card name A string of O s and 1 s that mask or screen out the network part of an IP address IP so that only the host computer part of the address remains The number of attendant consoles the system contains Initiates an interactive user session that involves multimedia elements such as video voice chat etc The registration assignment capacity 1 6144 This maximum should not exceed the line capacity of the system Default is 256 Indicates the sequence of the announcements the caller should hear Note This field can only be modified if the Service Type is ANNC The restriction classes in the system Indicates whether Answer Supervision should be sent when an incoming Trunk connects to an Announcement Service Feature Restrictions SFC The se
139. ontinue operating under the backup node until the primary node becomes available While connected to a backup node some node specific features such as appearances and dependencies are not available Step 1 Select Tools gt Configuration Location Diversity then click the Run button The Figure 13 4 warning dialog displays Figure 13 4 Warning CPU Occupancy Level Warning Running location diversity could raise CPU occupancy level Depending on the fusion network size this process may take longer to finish than normal This version of the Location Diversity supports P2P FCCS only Refer to L 55 Location Diversity in the Feature Programming Manual or FCCS Location Diversity in the FCCS Network System Manual for further details Step 2 Read the warning information then click Continue The IP Adaress is defined in Connect Type section See Hardware Information Connect Type NOTE TCPAP Address 172 24 132 21 User ID Test Post 60000 Password Setup IP MA4000 Installation Manager User Guide Revision 6 13 8 Productivity Features Location Diversity FCCS Tab Before you can begin configuring Location Diversity you must scan your Fusion network so Installation Manager can save node information to its database Installation Manager saves the following node information Extension e TEC e LEN Station Pool Station Backup Key Template Figure 13 5 Location Diversity FCCS Tab
140. ou can remove a feature either by selecting it from the Access Codes tab or the Edit Access Code window and clicking the Delete button MA4000 Installation Manager User Guide Revision 6 6 8 System Information Speed Calling Tab IMPORTANT The Speed Calling feature allows a user or attendant console to call frequently dialed numbers using fewer digits Abbreviated Call Codes than normally required This feature may be restricted using the Service Feature Restrictions SFI 12 settings See Figure 6 8 Information entered in the fields on the Speed Calling tab are for Phase 1 installations only Figure 6 8 hj System Information Speed Calling Tab UM Installation Manager File Edit Tools Help Project Information Station Ranges Access Codes Speed Calling pure System Speed Calling Information This feature allows a user or attendant console to call frequently Dialed Numbers using fewer digits Abbreviated Call Codes than would normally be required This feature may be restricted through the Service Feature Restrictions SFI 12 settings System Data on this Panel is for Phase 1 Installations Only Information Lila Advanced C No System Speed Calling Features Assignments Group Assignments Circuit Card Assignments Install Reports Productivity Features x KY E1 om on The options available are No System Speed Calling 2 Digit System Speed Calling and 3 Digit Syst
141. ou can select one or more records then click the Edit button Figure 8 2 and Figure 8 3 Business system type or Figure 8 4 and Figure 8 5 Hospitality system type displays You can then edit all the records selected one at a time Figure 8 2 Edit User Business except UMG Edit User Ed ic lt 1 of 1 gt 1 LEN Add User Delete User Last Name First Name Phone Name Displa E mail Organization E None gt Location k None gt m Phone Model Button Template Station Range Type IP P P DtemiP ITR LC 16 Default 16 Button v Station Range z Route Restrictions RSC Station Number RSC 1 2 lt Auto Select Station Number gt Service Restrictions SFC Station MAC Address Required For Auto Login SFC 1 BI Call Forwarding Voice Mail lt None ji lt None gt z Group Memberships Misc 3 Notes Pickup Jack ID lt None gt a Hunt Circular Pilot Old Phone Number lt None gt z Hunt UCD Phone Hardware Accessories lt None gt z jal Default Hardware Accessories v mi c Ce MA4000 Installation Manager User Guide Revision 6 User Assignments 8 3 Figure 8 3 Edit User Business UMG only Edit User x lt 1 of 1 gt 1 Station LEN Add User Delete User Last Name First Name nes Sa Phone Name Display E mail LMG Organization f None o x Location lt
142. our laptop Reboot your laptop in the normal manner After it reboots it should be running the Windows operating system Be sure the MPS is OFF then insert the flash card in the appropriate slot Turn the MPS ON MA4000 Installation Manager User Guide Revision 6 2 10 Getting Started Step 18 Step 19 Step 20 Step 21 Step 22 Step 23 Step 24 Step 25 Step 26 Connect an ethernet cable between your laptop and the Ether1 jack on the front of the MPS You must use a crossover Ethernet cable not the more common straight through type On your laptop open the Network or Network Connections control panel Change your laptop s network settings to the following IP Address 192 168 0 5 Subnet Mask 255 255 255 0 Default Gateway 192 168 0 254 Close the network control panel to save the new settings Launch the Maintenance and Administration Terminal MAT by doing one of the following Open Installation Manager then select MAT from the Tools menu Locate the MAT application on your hard drive if previously installed and launch it Log on to the MPS using its default IP 192 168 0 1 leaving the user and password fields blank Enter the ADTM command in the MAT to display the default switch configurations Change the MPS IP address subnet mask and default gateway address to the appropriate values for your network Click Apply Even though the values appear to revert to t
143. p 3 Optional Use the Remove Secondary Data check box to delete existing data for the secondary backup station MA4000 Installation Manager User Guide Revision 6 13 14 Productivity Features Step 4 Step 5 Step 6 Step 7 Step 8 Use the drop down menus in the Secondary pane to edit any of the following items for the selected backup station when connected to the Secondary backup PBX FPC PNUM IP KIND TN SFC RSC STN Optional Use the Remove Tertiary Data check box to delete existing data for the tertiary backup station Optional Use the drop down menus in the Tertiary pane to edit any of the available items for the selected backup station when connected to the Tertiary backup PBX In the Name Display pane do one of the following Enter a name which will display when the backup station is connected to the secondary or tertiary PBX Select the No Name Display option button to specify that no name will display when the backup station is connected to the secondary or tertiary PBX Select the Use Primary s Name Display option button to specify that the selected backup station will display its primary name when connected to the secondary or tertiary PBX Use the Key Template drop down menu to specify which key template the backup station will use when connected to the secondary or tertiary PBX you can specify that the station will use no template or a key template that wa
144. plays MA4000 Installation Manager User Guide Revision 6 Graphical User Interface 3 37 Figure 3 43 NEC Registration Wizard System Activation NEC Registration Wizard System Activation If the Activation License field is empty you may either go back and connect to the NEC Registration Server or temporarily activate using the Unlock button PBX COM1 BAUD 4800 Send Activation License Ready Step 14 Select the Send Activation License button to activate your system Step 15 Select the Next button to proceed Figure 3 44 displays p333 If the Activation License field is empty you can either go back and connect to the NEC Registration Server or temporarily activate your system with the Unlock button NOTE MA4000 Installation Manager User Guide Revision 6 3 38 Graphical User Interface Figure 3 44 NEC Registration Wizard Congratulations NEC Registration Wizard Congratulations NEC welcomes you to the ECP family NEC is dedicated to providing Communications without Compromise and customer service beyond compare We are here to empower you to provide innovative solutions to you customers If you ever have any suggestions or concerns do not hesitate to contact us NEC is constantly enhancing our software providing cutting edge applications and moving towards a truly Enterprise Open Network Call us Email Us and Visit Us At 1 800 TEAM USA NEAX2400 necun
145. ple You can assign the Phone Model of a set of selected user very quickly To continue click Next Button Coma Step 13 Click the Next button to proceed Figure 8 42 displays MA4000 Installation Manager User Guide Revision 6 User Assignments 8 43 Figure 8 42 User Update Wizard Select Operation User Update Wizard Select Operation Select the operation you would like to perform Type Name or Select from list fotometer Select Users Update Names Johnson John rene Johnson John lt lt Remove Add All gt gt lt lt Remove All lt Back Cancel Step 14 Select the user records to update using the Add Remove Add All or Remove All buttons then click the Next button to proceed Figure 8 43 displays MA4000 Installation Manager User Guide Revision 6 8 44 User Assignments Figure 8 43 User Update Wizard Select Values User Update Wizard Select Values Select all values to be updated Set the default value of each field when the field is empty Organization k No Change gt Location No Change gt E Phone Model Station Range Type No Change gt IE No Change gt Phone Button Template Station Number No Change X No Change gt Route Restrictions RSC Call Forwarding No Change gt lt No Change gt Service Restrictions SFC Voice Mail No Change gt lt No Change gt Hunt Circular Pilot Pickup Group No
146. pplication is designed to assist our NEC Associates Partners and our NEC customers in gathering correlating customizing validating and implementing their installation plan This tool expedites the process of gathering this information customizing it and then turning the information into system programming The number of hours required by a system technician using Maintenance Administration Tools to program the system is greatly reduced using the MA4000 Installation Manager The larger the system the greater the benefit The MA4000 Installation Manager contains a high level of import and export capabilities allowing sharing of information with many other types of applications Using these capabilities makes it possible to easily re use the information in other NEC Unified Solutions Inc products as well as common tools such as Microsoft Excel MA4000 Installation Manager User Guide Revision 6 1 2 Introduction How This Guide is Organized Chapter 1 Introduction Chapter 2 Getting Started Chapter 3 Graphical User Interface Chapter 4 Project Information Chapter 5 Hardware Information Chapter 6 System Information Chapter 7 Advanced Features Chapter 8 User Assignments Chapter 9 Group Assignments Chapter 10 Circuit Card Assignments Chapter 11 Install Chapter 12 Reports Chapter 13 Productivity Features This chapter outlines how to use this manual including actual manual organization chapter layo
147. ption is selected Installation Manager will back up the SV7000 after configuring the IP address and password NOTE For the IPX the Backup IP Password Setting is not available Instead there is a Total PIMs Physical Virtual field The IPX Installation Manager will automatically perform a System Backup and then reset the Voice Server after the IP address and password are configured MA4000 Installation Manager User Guide Revision 6 Hardware Information 5 5 Figure 5 3 Edit IP Configuration NEAX IPX NEAX IPX DM and UNIVERGE IPX Example Edit IP Configuration MA4000 Installation Manager User Guide Revision 6 5 6 Hardware Information Figure 5 4 Edit IP Configuration UNIVERGE SV7000 Example Edit IP Configuration Duplex Mode fe Half Duplex Ft Full Duplex MA4000 Installation Manager User Guide Revision 6 Hardware Information 5 7 Figure 5 5 Edit IP Configuration NEAX IPX UMG Edit IP Configuration MA4000 Installation Manager User Guide Revision 6 5 8 Hardware Information Media Gateway and Circuit Cards The Media Gateway and Circuit Cards Figure 5 6 tab is where peripheral devices i e VS 32 MG PRI MG COT MC 2A Protocol Handlers and Circuit Cards are assigned and configured By default all of the required protocol handlers will be automatically assigned no user configuration is required Figure 5 6 Hardware Information Media Gateway and Circuit Cards Ta
148. r Number Tab Figure 7 1 Advanced Features Tab IM Installation Manager File Edt Tools Help Features 1st Party Release Four CFD Hops 6 Digit Station Numbers Hooking Enabled for S L Mounting Capacity of Data Memory Common Memory SMDR Settings SMDR Settings Enable SFI 63 Enable Intercom Service DID Hears Busy Nail Down Enabled MIS Parity Blind Transfer for Stations MOH Enabled On Hook Queue Cancel MA4000 Installation Manager User Guide Revision 6 7 2 Advanced Features System Features ASYD Tab IMPORTANT The System Features ASYD tab defines the ranges of station numbers the Installation Manager will use to assign phone numbers to users Also the feature allows administrators to designate a range or numbers that will not be assigned to users Information entered in the fields on the System Features ASYD tab are for Phase 1 installations only This tab is intended for advanced users only IMPORTANT Your system in its initial state contains no configuration information and must be loaded with data which lets the CPU recognize the system type and configuration The ASYD commands assign values for data memory DM local data memory LDM and network data memory NDM see Figure 7 3 By default Installation Manager supplies initial values for these necessary parameters and uploads them to the CPU during the installation process Experienced users can alter these values as well as de
149. r Startup Figure 3 7 Step 2 Click the Delete button Figure 3 22 will display Figure 3 22 Delete Project Confirmation Confirm Delete Are you sure you want to delete Intial Yes No MA4000 Installation Manager User Guide Revision 6 3 18 Graphical User Interface e Delete All button Step Click the Delete All button Figure 3 23 will display Figure 3 23 Delete All Projects Confirmation Confirm Delete j Are you sure you want to delete All Items No e Refresh button Clicking the Yes button deletes a project entirely and removes the project from the database The project cannot be recovered WARNING The Refresh button performs a new search in the database to discover all projects defined on the current personal computer The list will be updated with the latest information e OK button The OK button will open the selected project and make it available for editing e Cancel button The Cancel button is used to abort opening any project You will need to re launch the application using MA4000 Installation Manager shortcut MA4000 Installation Manager User Guide Revision 6 Graphical User Interface 3 19 Templates Tab Figure 3 24 Templates Tab Installation Manager Projects Templates Select Template Import Delete Delete All Refresh e New button Highlighting a template listed in the Select Template section and clicking the New button will show the
150. r field This is the Microsoft Exchange server name Example Mailbox Store Mailbox Store The Mailbox Store similar to group where the mailboxes were created Example First Storage Group Active Directory Information Domain The active directory domain name Example cantonad120 com Container The container name where users are added Example Users Voice Mail Station Ports New button When the New button is clicked Figure 5 17 displays Figure 5 17 Edit Voice Mail Port Edit Voice Mail Port I lt gt pil Add Port Delete Port Station Number Phone Name Displa Voice Mail Route Restrictions RSC RSC 1 Service Restrictions SFC SFC 1 MA4000 Installation Manager User Guide Revision 6 Hardware Information 5 23 Enter the applicable station number and the phone name to be displayed Select the Route Restrictions and Service Restrictions use the default or create a new configuration from the Route Restrictions RSC and Service Restrictions SFC drop down menu A port can also be removed by clicking the Delete Port button Edit button Select the port to be edited and click the Edit button A display similar to Figure 5 17 containing the information for the selected port appears Delete button To delete a specific port select the port and click the Delete button Click the OK button to verify deletion of the port Move Up and Move Down buttons Use the Move Up or Move Do
151. r those features The Direct Outgoing drop down field also allows the selection of the Toll option paaa When the Toll option is selected the Toll section located below the RSC section becomes active allowing editing NOTE Figure 7 9 displays when the Night tab is selected MA4000 Installation Manager User Guide Revision 6 7 12 Advanced Features Figure 7 9 Edit RSC Night Tab Edit Route Restrictions RSC iv exu z Rested x MA4000 Installation Manager User Guide Revision 6 Advanced Features 7 13 e New Toll button Select a Route Restriction Class and click the New button Figure 7 10 displays Figure 7 10 Edit Toll Outgoing Connection Day Tab Edit Toll Outgoing Connection Day Night Route RSC Description Notes Once a DC Digit Code is defined all other digits beginning with the same DC will be denied unless otherwise specified Restriction BC 3 6 Toll Restriction v The Restriction drop down field allows selection of either the Restricted Allowed 3 6 Toll Restriction or Operator restrictions Figure 7 11 displays when the Night tab is selected MA4000 Installation Manager User Guide Revision 6 7 14 Advanced Features Figure 7 11 Edit Toll Outgoing Connection Night Tab Edit Toll Outgoing Connection Using the Day tab when the 3 6 Toll Restriction option is selected Figure 7 12 displays MA4000 Installation Manager User Gu
152. ration Wizard We Want To Know About You NEC Registration Wizard We want to know about you The filling out of information required for registration of your NEC Solution is divided into three parts Site Information Associate Information Accredited Technician Information This information will be used to provide you with quality and responsive service should the need ever arise Mandatory information is denoted by an asterisk other information is optional but can truly enhance the service that NEC can provide If you do not have all of the necessary information you will not be able to complete the registration process To continue click Next Step 2 Select the Next button to continue Figure 3 37 displays MA4000 Installation Manager User Guide Revision 6 Graphical User Interface 3 31 Figure 3 37 NEC Registration Wizard Site Information NEC Registration Wizard Site Information Please enter the information requested below so that we may better serve you Required fields are denoted by an asterisk Customer Site Name Use Name Printed on the Software CD Associate Contact Name Associate Contact Phone Number Step 3 Enter the site information requested Those fields denoted with an asterisk require an entry Step 4 Click the Next button to continue Figure 3 38 displays MA4000 Installation Manager User Guide Revision 6 3 32 Graphical User Interface Fig
153. rcuit Card New Circuit Card General Description nternal PHD Internal PHE Internal PHI Media Converter MC 24 2 Port Analog Media Converter MC8 8 Port Analog Media Gateway MC 44 MG 24 MC4MG2 Media Gateway MG 1 5M Media Gateway MG 2 0M Media Gateway MGB 6 COT Trunk Ports Media Gateway V5 32 V5 32 V MOH CONF ANNC Signaling Server SIP Server including MPH Select the Media Gateway or circuit card to be assigned Figure 5 9 is an example of the dialog box that displays when selecting the Media Gateway MG 1 5M card MA4000 Installation Manager User Guide Revision 6 5 10 Hardware Information Figure 5 9 Example Media Gateway MG 1 5M Edit Circuit Card Edit Circuit Card General Media Gateway MG 1 5M Name Description Media Gateway MG 1 5M MAC Address MAC Address is located on the lower MEN left side of Media Gateway Unit Kind AT amp T JEN x 4 amp 0 Digi IP ddress Data Ch Route Name MGAT amp TO Network Mask Signal Ch Route Name M GAT amp TO Hardware Type Hardware Type is located near the MAC SN8032 Address label Installation Phase Phase 1 User Data Hardware Installation 7 Operate Unit in SIP Mode Depending on the system type selected some of the options will install automatically and will not need to be selected The following options require a PIR Attendant Console Delete button
154. rd Complete displays Figure 2 3 after the Setup program has finished copying files to your hard disk MA4000 Installation Manager User Guide Revision 6 Getting Started 2 5 Figure 2 3 Installation Manager R24 InstallShield Wizard Complete Installation Manager R24 InstallShield Wizard InstallShield Wizard Complete Setup has finished installing Installation Manager R24 on your computer Step 7 Click the Finish button The Installation Manager R24 InstallShield Install Feature s displays Figure 2 4 MA4000 Installation Manager User Guide Revision 6 2 6 Getting Started Figure 2 4 Installation Manager R24 InstallShield Install Feature s Installation Manager R24 InstallShield Wizard Install Feature s Select the desired feature s to install lv Registration Wizard IV License Verification Tool lv UC Suite Service Component s lt Back Cancel Step 8 Select the appropriate check box to install the desired feature After MA4000 Installation Manager finishes installing each selected feature you can now run the MA4000 Installation Manager program MA4000 Installation Manager User Guide Revision 6 Getting Started 2 7 Initializing the Flash Card and Installing the System Software SV7000 MPS Only The following procedure contains a step which can result in the loss of existing data on your computer if performed improperly This step is indicated with a Caution symbol If you
155. re Installation papasa New Install Delete Reports Productivity Features KI ET ELE E aa MA4000 Installation Manager User Guide Revision 6 Project Information 4 15 e Edit or New button When the Edit or New button is clicked Figure 4 17 displays Figure 4 17 Phased Installation New or Edit Button General Phase Date Committed Description Phase 1 User Data Hardware Installation Notes Enter the appropriate information as needed in the Description and Notes fields After uploading the data the corresponding phase will be marked as Date Committed The check box can be cleared to resume the same phase data upload again p333 Once a phase is uploaded Installation Manager marks the phase as committed and enters the date that the phase was uploaded Remember this does not mean the phase data has been uploaded to the switch MA4000 Installation Manager User Guide Revision 6 4 16 Project Information MA4000 Installation Manager User Guide Revision 6 5 1 Hardware Information This chapter describes the MA4000 Installation Manager s Hardware Information section tabs Chapter Topics e Options Tab e Media Gateway and Circuit Cards e Voice Mail Tab e Security Tab Options Tab Use Figure 5 1 Options Tab to configure miscellaneous system options Figure 5 1 Hardware Information Options Tab IM Installation Manager E dit Tools He a Hardwar
156. re that all Media Gateways are connected to the network System Information 5 HOTE Failure to configure these devices may render the voice system inoperable and may require additional programming using the MAT Advanced Features Click the Next gt button to continue installation User Assignments Group Assignments Circuit Card Assignments E ES KA a KI KI ET Reports Productivity Features Lid Step 13 Ensure each Media Gateway has been configured and connected to the network then select the Next button Figure 11 12 displays poo The Media Gateway Setup dialog box will not display if there is no Media Gateway circuit card inserted NOTE MA4000 Installation Manager User Guide Revision 6 Install 11 11 Figure 11 12 Upload Data to System UM Installation Manager t Tools Help Project Infermetiorr Uploading Installation Plan plats Installation Manager connecting to System 172 16 253 0 Port 60000 iia E E E E E E E ET B 5 ystem Information Uploading Installation Plan Installation Manager connecting to System 172 16 253 0 Port 60000 Advanced Features User Assignments Group Assignments Circuit Card Assignments Install Reports Productivity Features Step 14 After the installation plan upload finishes Figure 11 13 displays MA4000 Installation Manager User Guide Revision 6 11 12 Install Figure 11 13 Voice Mail
157. ribes the fields and buttons contained in the Reports section of the MA4000 Installation Manager software This chapter describes the fields and buttons contained in the Productivity Features section of the MA4000 Installation Manager software MA4000 Installation Manager User Guide Revision 6 Introduction 1 3 MA4000 Installation Manager Application Abbreviations CCIS CSR DM DTI FCCS FCH GUI IM IM Project or just Project IM Project Template LCN LDM LMG MAT MC MG MPS MSDE NCN NDM UMG Common Channel Inter office Signaling Customer Service Representative Data Memory Digital Trunk Interface Fusion Call Control Handling Fusion Call Handler Graphical User Interface Installation Manager A project is the set of data that is associated with a specific installation It is assumed that an installation corresponds to a single customer Therefore each customer installation should have its own project A project is not stored in a single file as you might expect as it is in Microsoft Access or Microsoft Excel As data is collected the information is stored in the Microsoft Desktop Engine MSDE which is a server based database The management of this information will require some features within the application to access remove and backup this information This is the database containing all information for a particular installation It includes all templates all customer users and related infor
158. rn 1 This feature allows the system to be programmed to route outgoing calls over the most economical facility WATS FX DDD Based on the area code and office code dialed the system examines the programming tables and chooses the Restore Defaults You can enable the Least Cost Routing by deselecting the Load Default LCR check box MA4000 Installation Manager User Guide Revision 6 7 18 Advanced Features Step 1 Choose the LCR number to be programmed and select the Edit button Figure 7 15 displays To create a new LCR entry select the New button NOTE Figure 7 15 Edit System Features Edit Least Cost Routing ac f 2498 gt fof New Delete Call Pattern Maximum Necessary Digits 301 24 Local Pattern for CCIS Local Pattern 1 Y Network Pattern for all other trunks Network Pattern 1 Y fa Toll Code Identification Local Code Account Number Out Of Service v Line Data Analog Cancel Step 2 Enter the Call Pattern information The system will then use this pattern to match a user s dialed digits and invoke LCR for the call Step 3 Select the number of digits from the Maximum Necessary Digits drop down field that the system will scan The Maximum Necessary Digits number is the number of digits from left to right the system waits before sending a call for further processing If the number contains fewer than the Maximum Necessary Digits the system waits as follows nt
159. runk For example a call matches the LCR pattern then attempts completion using the first trunk listed If that is full it then goes to the next trunk and so forth Each choice is less desirable than the preceding one Step 16 Use the Toll Code Identification field to specify whether the call should be identified as a toll call or local call Step 17 Use the Account Number field to specify whether an account number is necessary to access the selected trunk in the LCR Step 18 Use the Line Data field to specify whether the line data is digital or analog MA4000 Installation Manager User Guide Revision 6 Advanced Features 7 23 Automated Call Distribution ACD Tab The ACD tab is used to configure the ACD system to connect large amounts of incoming calls automatically to groups composed of ACD agent positions These calls are processed in the order of their arrival and are distributed evenly among the ACD agent positions in order to optimize personnel and save cost See Figure 7 20 Information entered in the fields on the Automated Call Distribution ACD tab are for Phase 1 installations only IMPORTANT prem The ACDP software must first be installed in order to use this feature The Installation Manager is currently not assigning the ACD database i e Splits CCVs NOTE etc only the System Data Figure 7 20 Advanced Features ACD Tab UM Installation Manager File Edit Tools Help Project Information System Fe
160. rvice feature such as providing call forwarding for all guest phones Your system by default lists each restriction class with a numeric code such as RSC O Installation Manager lets you create meaningful text descriptions for each level such as Guest Phone RSC 0 making it easier to administer and maintain restriction classes You can use the Route Restrictions tab to enable or disable individual classes and to specify whether they apply to Day or Night service or both You can also specify whether route restrictions should apply to incoming outgoing attendant or direct dialed calls The Route Restrictions tab Figure 7 7 defines criteria which determine how a call will be handled when originating or terminating over a specified route The feature also lets you specify different restrictions when your server operates in day or night mode It is utilized to define templates that will be used for each phone to describe the characteristics of each user s phone It specifies templates for those users who have access to the rich features of the system poa The routes are defined in the Hardware Tab using the Media Gateway definitions located in the Media Gateway and Circuit Cards Tab MA4000 Installation Manager User Guide Revision 6 7 10 Advanced Features Figure 7 7 Advanced Features Route Restrictions Tab IM Installation Manager Fie Edit Tools Help Project Information System Features Feature Restrictions Route Res
161. rvice feature classes built Service Type Signal Ch Route Name Station Number into the system How the channel is to be used The Media Gateway circuit card s signal channel route name The number of an available station number conforming to the numbering plan MA4000 Installation Manager User Guide Revision 6 Hardware Information 5 13 Media Gateway Setup button Before a Media Gateway device can be configured using the Setup button a One time Password needs to created Please refer to the Security Tab section of this chapter to set the password IMPORTANT e Setup button Step 1 Configure a Media Gateway device by highlighting a predefined Media Gateway and clicking the Setup button Figure 5 10 displays Figure 5 10 Media Gateway Setup Wizard Welcome Media Gateway Setup Wizard Welcome to Installation Manager Media Gateway Setup Wizard This wizard will quide you through configuring a Media Gateway device To continue click Next Button Coma Step 2 Click the Next button to proceed Figure 5 11 displays MA4000 Installation Manager User Guide Revision 6 5 14 Hardware Information Figure 5 11 Media Gateway Setup Wizard Select Operation Media Gateway Setup Wizard Select Operation Select the operation you would like to perform Comm Port MG Setup Script COM 1 Properties iv Enable DHCP Default Gateway Address Speed Duplex Mode Half Duplex C Full
162. s exactly as they are shown including spaces Step 5 Type the following at the command prompt then press Enter Ibin dmesg grep hd A list of configured devices on your PC displays designated hda hdb hdc etc Step 6 Use the list of displayed devices to locate your laptop s hard drive and CD ROM drive Write down their designations hda hdc etc so you will remember them It is critical you correctly identify your CD ROM and internal hard drive from the list of displayed devices You will need the correct designation in later steps to select which IMPORTANT device will be formatted Linux identifies drives on your computer with the hd designation plus a letter starting with a and continuing alphabetically Commonly the internal hard drive is hda and the internal CD ROM is hdc However your configuration may be different You can identify your drives using the information displayed after the previous step For example here is a possible drive listing hda HTS54809349 ATA disk drive hdc Samsung CDRW DVD ATAPI CD ROM drive hda HTS54809349 76319MB w 7877kB cache hdc ATAPI 24X DVD ROM CD RW drive 2048kB cache hda hda1 hda2 This listing shows the internal 80MB hard drive as hda You can easily identify the CD ROM drive as hdc MA4000 Installation Manager User Guide Revision 6 Step 7 Step 8 Step 9 Getting Started 2 9 Type the following at the command prompt the press
163. s helps the user match up a particular button with the key number in the list to the right The graphic is static and provides no interaction The picture simply displays the location of each button by number e Notes field The notes are displayed in the Manage Template listing MA4000 Installation Manager User Guide Revision 6 User Assignments 8 15 Station Range Type field This section changes depending on the Type selection e Manual Option You can manually assign an extension number to this user The user enters the station number in the Station Number field Station Range Type Manual Station Number Subline Station e Station Range Allows the automatic selection of the station number or creation of a new number Station Range Type Station Range v Station Number I lt Auto Select Station Number gt Y To create a new Station Range select the lt New gt option When Figure 8 15 displays enter the desired information Figure 8 15 New Station Range New Station Range General Description Station Range From To pp Subline TEC 18 Offset From Office Code Area Code Office Code pese cce red MA4000 Installation Manager User Guide Revision 6 8 16 User Assignments Route Restrictions RSC field The Route Restriction numbers in the system There are only 16 available numbered 0 through 15 Service Restrictions SFC field The Service Feature Clas
164. s numbers in the system There are only 15 available numbered 1 through 15 Figure 7 5 displays when the Browse button is selected Call Forward field The Call Forward Template allows the user to select a template that will be used to apply the call forwarding behavior for this user Selecting the Browse button will display a dialog behaving slightly differently depending on the system setting for Call Forwarding Figure 8 16 and Figure 8 17 are the same for either type of Call Forwarding setting Figure 8 16 Edit Call Forwarding Template General Edit Call Forwarding Template General Information Name Default Call Forwarding Call Forwarding All NO ENTRY Call Forwarding Busy VOICEMAIL Call Forwarding No amp nswer VOICEMAIL Log Qut NO ENTRY MA4000 Installation Manager User Guide Revision 6 User Assignments 8 17 Table 8 3 Edit Call Forwarding Template Options Option Description NO ENTRY Do not program this call forwarding option VOICE MAIL Assign the voice mail pilot number here Assign the attendant console number as defined in the System ATTENDANT Options tab SUBLINE Allow call forwarding to subline Provides a display area and user interface mechanism for assigning USER NAME a user to this call forwarding feature During compiling the user name is replaced with their actual station number they are provided MANUAL ENTRY Provides an edit box for the user to
165. s previously defined in the Key Template tab or a customized template with no name If you choose to create a template with no name then that template applies only to the backup station you are editing and will not be available to other backup stations or listed in the Key Template tab In essence you are creating a one time only template Step 9 Step 10 Step 11 Use the MAC Address field to change the backup station s Machine Access Code address Optional for TEC type 26 only In the VPS Settings pane use the text fields to enter the voice mail port number VPSNO and channel VPSCH Click Modify to save the edited data Installation Manager saves the edited station data and displays the station name in the status list with a blue background signifying the data has been modified but not yet uploaded MA4000 Installation Manager User Guide Revision 6 Productivity Features 13 15 Deleting Existing Backup Stations Step 1 Use the FPC drop down menu to select the Fusion Point Code of the PBX containing the station you wish to delete Step 2 Click a station in the TELN TEC list to select it then click Delete A confirmation dialog displays asking if you wish to delete all the station data Step 3 Click Yes to delete all the station data or No to delete only the backup station from the list The entry now displays in the backup station list with a red background indicating the station will be deleted dur
166. selected group to make room for this member In the event a member already is assigned to a hunt or pickup group selecting a different template from the list will have the effect of removing them from the prior hunt group and adding them to the new one only allowed in the case that the new hunt pickup group is not already full In the case where the new hunt pickup group is full already the user will be prompted to either edit the newly selected hunt pickup group to make room for this member or add a new hunt pickup group template The user can select the Browse button to launch the Hunt Circular Pilot and Hunt UCD field editors Hunt Circular Pilot Options e None e New Circular Hunt Group see Figure 8 24 e New Pilot Hunt Group see Figure 8 25 e Secretary see Figure 8 26 MA4000 Installation Manager User Guide Revision 6 User Assignments 8 25 Figure 8 24 Edit Hunt Group Circular Template Option Edit Hunt Group Circular Template Group Information Name Secretary not required O Ak ta Members O of 100 users assigned Add Delete Move Up Move Down MA4000 Installation Manager User Guide Revision 6 8 26 User Assignments Figure 8 25 New Hunt Group Pilot Template Option New Hunt Group Pilot Template Group Information Name E Secretary not required FM ta Members O of 100 users assigned Add Delete Move
167. ssssssssers esses nae aaa 4 6 Edit Organization General cii saesocec e tu REDE EE d LR era dd 4 7 New Organization General 2 2 26 60s cee eese enn 4 8 Confirmation Delete This Item llli enne 4 8 Edit Organization Labels General iilis 4 9 Project Information Tasks Tab iios re n n wn 4 10 cM DEC D ln E E oh n RNA 4 11 Edit Date General sexssssv css e eee dene cede ee PGKA ews 4 12 New Task General 402400084 NEGRA AT bees ERROR RES TA EE 4 13 Confirm Delete Delete The Current Selected Task s 4 13 Project Information Phased Installation Tab 4 14 Phased Installation New or Edit Button 000 4 15 Hardware Information Options Tab 0000 005 5 1 Test Connection Login Failed a waah dasa ctaaduvosonvi dawns 5 4 Edit IP Configuration NEAX IPX NEAX IPX DM and UNIVERGE IPA EXORDIB lt 65 08852 45484 LAYO RA 565 5 98055080599 RR RRD NEN 5 5 Edit IP Configuration UNIVERGE SV7000 Example 5 6 Edit IP Configuration NEAX IPX UMG en nnn 5 7 Hardware Information Media Gateway and Circuit Cards Tab 5 8 Female DB9 to Female DB9 Straight Through Cable example 5 8 New Crou Card PPP Pc 5 9 Example Media Gateway MG 1 5M Edit Circuit Card 5 10 MA4000 Installation Manager User Guide Revision 6 5 10 5 11 5 12 5 13 5 14 5 15 5 16 5 17 5 18 6 1 6 2 6 3 6 4
168. stallation Manager with the new language and basic data MA4000 Installation Manager requires Microsoft SQL Server Desktop Engine MSDE 2000 If a database server is already installed then you might be required to remove any conflicting database servers Keep in mind the MA4000 Installation IMPORTANT Manager will be compatible with SQL Server 2000 but the operating systems identified in Table 2 1 will not support MS SQL server A server class operating system is required to support SQL Server 2000 MSDE 2000 is available to install from the MA4000 Installation Manager CD In order for the MA4000 Installation Manager to operate properly your operating environment must meet the requirements listed in Table 2 1 MA4000 Installation Manager User Guide Revision 6 2 2 Getting Started Table 2 1 System Requirements Minimum Recommended Operating System Windows 98 Note This is the bare minimum operating system Windows NT 4 0 Service Pack 5 or later Windows 2000 Service Pack 3 or later Window XP Professional Service Pack 1 or later Note This is the preferred operation system Note Other Windows operating systems may work but will not be supported because of testing limitations Users of Windows ME and Windows XP Home Edition will probably be able to successfully run MA4000 Installation Manager but these are not considered business operating systems Processor Pentium 400 MHz Pentium 700 MHz Memory 64 MB
169. t Name and Type Provide 4 unique name to identify this project and type of system Project Name Example CompanyName 06 08 03 System Type Business System Hardware Type NEAX IPX UMG Y Use Phased Installation co MA4000 Installation Manager User Guide Revision 6 3 8 Graphical User Interface Figure 3 12 Create Project Wizard Project Name and Type UNVERGE IPX Create Project Wizard Project Name and Type Provide a unique name to identify this project and type of system Project Name Example CompanyName 06 08 03 System Type Business System x Hardware Type UNIVERGE IPX Physical Chassis Count 1 Virtual Chassis Count o Use Phased Installation cme Figure 3 13 Create Project Wizard Project Name and Type UNIVERGE SV7000 Create Project Wizard Project Name and Type Provide a unique name to identify this project and type of system Project Name Example CompanyName_06_08_03 System Type Business System Hardware Type UNIVERGE s 7000 Physical Chassis Count fo System Maximum Capacity 300 ports Use Phased Installation lt Back Cancel Step 2 The Create Project Wizard Project Name and Type dialog box allows you to enter a name for the project Enter the project name in the Project Name field The name must be unique There must not be any other projects using this name MA4000 Installation Manager User Guide R
170. t to connect if communication with both the primary and secondary PBXs fails Step 7 Optional Click New TELN to create a new extension number for the backup station poa Use only if there is no TELN number listed in the Primary TELN section Step 8 Click OK to accept the assignments The new backup station displays in the list with a green background indicating the data has not yet been uploaded to the PBX MA4000 Installation Manager User Guide Revision 6 Productivity Features 13 13 Editing Existing Backup Stations The editing process allows the Installation Manager user to modify the following Pool Number Tenant SFC RSC Name Display Key Template MAC Address Step 1 Use the FPC drop down menu to select the Fusion Point Code of the PBX containing the station you wish to edit Step 2 Click a station in the TELN TEC list then click Edit Figure 13 9 displays Figure 13 9 Location Diversity Extended Backup Data Extended Station Backup Data TELN 7028 Primary FPC lt TN aec Remove Secondary Data Secondary ERE PNUM None v IP KIND jM y TN SFC RSC 1 v Remove Tertiary Data Tertiary rec li IP KIND andogmc v TN mc fi Name Display Key Template Name Display JE CG f No Name Display Key Template Use Primary s Name Display from ANDD MAC Address CH Master Extension fo x Get MAC Master UGN Master TELN T Fax Modify Cancel Ste
171. tary not required FM ta Members O of 100 users assigned Add Delete Move Up Move Down MA4000 Installation Manager User Guide Revision 6 9 6 Group Assignments Figure 9 6 New Hunt Group Circular Template Information New Hunt Group Circular Template Group Information Notes m Restrictions The maximum numbers within a Circular Hunt group is 100 member assigned to a UCD or Pilot Hunt group may not be assigned to a Circular Hunt group Once assigned to a Circular Hunt group a member of this hunt group may not reside in either a Pilot or a UCD Hunt group Secretaries are not counted as one of the 100 allowed members per group amp maximum of 255 hunt groups can be overflowed to the same secretarial extension MA4000 Installation Manager User Guide Revision 6 Group Assignments Figure 9 7 New Hunt Group Pilot Template Group New Hunt Group Pilot Template Group Information Name Secretary not required Add Del Members 0 of 100 users assigned Add Delete Move Up Move Down EEN The same secretary may be included in multiple groups the multiple secretary feature The secretary can not be a member of Pilot or Circular Hunt Groups NOTE MA4000 Installation Manager User Guide Revision 6 9 7 9 8 Group Assignments Figure 9 8 New Hunt Group Pilot Template Information New Hunt Group Pilot Template Group
172. tep 3 Select the PCMCIA slot for the flash card Step 4 Click the Browse button to locate the folder where the office data files will be written Step 5 Click the Get button to write the office data files located on the flash card to the location selected MA4000 Installation Manager User Guide Revision 6 Graphical User Interface 3 29 Registration Wizard The Registration Wizard connects your system to the NEC Registration Service and obtains your Activation Code See Figure 3 35 To launch the Registration Wizard do the following Step From Microsoft Desktop select Start gt Programs gt Installation Manager R24 gt Registration Wizard OR Step From the Installation Manager Menu Bar click Tools gt Registration Wizard Figure 3 35 Welcome to the Registration Wizard NEC Registration Wizard Welcome to the Registration Wizard This wizard enables you to activate your System You will be guided through gathering the System information necessary to activate the software features that you purchased The Wizard will prompt you for information that allows us to provide you with quality service Once your information is registered the wizard will guide you through the activation of your system To continue click Next Step 1 Select the Next button to proceed Figure 3 36 displays MA4000 Installation Manager User Guide Revision 6 3 30 Graphical User Interface Figure 3 36 NEC Regist
173. ters of LCD Call Message Indicator Lamp Built in Headset Jack Hands Free Speakerphone Volume and Contrast control 8 Softkeys for desktop productivity Cancel Phone Model field You can select a model and view detailed information on that particular phone MA4000 Installation Manager User Guide Revision 6 User Assignments 8 7 Button Template field The Button Template field allows you to select a button template This template contains definitions for the buttons for that particular phone model e Phone Model Browse button You may edit the template by clicking the button In this case editing will effect the template for all users assigned that template The Button Layout editor is a single application that handles the button layout template editing for 2 8 16 24 and 32 button phones in the E Series I Series Dterm IP ITR and INASET ITR LC phone models Figure 8 8 Figure 8 13 and Figure 8 14 display the Button Template editor Figure 8 8 Button Template Editor Edit Button Template Tab Button Template Editor Edit Button Template Advanced Information Name Feature Type Default 16 Button Station NA Button Label MYLINE PRIMELINE M 1 Call Forwarding Busy Line Station Value 22 Call Forward Dont Answer MYLINE PRIMELINE 2 Call Forwarding All Calls Ring Type 7 D N Ring No Delay x 5 Call Back 55 Page 6 Message Reminder 132 Call Redirect Quick
174. tion Execute Sa FLCVTR 1 Initial Installation File Option File Converter Partition Size MB 60 Flash Card a Folder Browse Step 1 Insert an unformatted flash card into an available PCMCIA slot Ensure you insert a flash card prior to launching the FLCVTR program in order to display the PC s PCMCIA slot for the Flash Card field Step 2 Click the Browse button to locate the file containing the program to be written to the flash card If defining the partition size is necessary select the appropriate size from the pull down menu located in the Partition Size MB field Normally the Partition Size MB field is not visible choose the Option menu item and select the PartitionSize Select option to make the field visible Step 3 Select the PCMCIA slot for the flash card Step 4 Click the Set button to write the program to the flash card Step 5 After pressing the Set button Figure 3 32 displays MA4000 Installation Manager User Guide Revision 6 3 26 Graphical User Interface Figure 3 32 Setting INITDATA Setting INITDATA IP Address NetMask DefaultGW used DefaultG ww IP Address Step 6 Enter the IP Address Subnet Mask and Gateway of the SV7000 then click the Set button pna This option only applied to the SV7000 and is not available for a NEAX 2400 IPX MA4000 Installation Manager User Guide Revision 6 Graphical User Interface 3 27 e If the Program Upgrade Execute button is
175. tion Server By Modem By TCP IP Ready Activation Code Step 10 In the Modem Configuration Section enter or select the correct information into the Modem Name and Registration Server Dialing Number fields Step 11 Click Connect to NEC Registration Server and obtain the Activation Code The modem defined in Step 10 calls into the server and retrieves the Activation Code or you can select the By TCP IP option button to connect using that method The activation code will display in Activation Code field after successful registration with the NEC Registration Service Step 12 Select the Next button Figure 3 42 displays MA4000 Installation Manager User Guide Revision 6 3 36 Graphical User Interface Figure 3 42 NEC Registration Wizard Activate Your System NEC Registration Wizard Activate your System If your System Activation License was successfully granted from the NEC Registration Service it must now be entered into the System The Wizard will connect to your System and enter in the System Activation License into it s security system Your System will then be activated and ready for condiguration and use Service and recieve your PAL you may temporarily activate your System for 3 Days by using the Unlock button on the next screen i If you did not connect to the NEC Registration To continue click Next Step 13 To activate your system click the Next button Figure 3 43 dis
176. tions Figure 13 8 Location Diversity Designating Backup Stations L Station Backup Primary TELN Backup Nodes Kind of IP Station Secondary v Tertiary v IP KIND TELN TEC Backup Station TEIN TEC IPKIND TENANT SFC RSC OK NEW TELN Cancel pan The TELNs listed in the Primary TELN section shown in Figure 13 8 only display when a PBX Fusion Point Code is selected from the FPC drop down menu NOTE Step 2 Use the FPC drop down menu to select the Fusion Point Code of the PBX containing the station you wish to configure for Location Diversity Step 3 Select the primary stations multiple stations can be selected from the TELN TEC list then click gt gt to add it to the Backup Station section Installation Manager s location diversity automatically finds the available pool numbers If pools are not available Location Diversity creates new pools Step 4 Click the backup stations multiple stations can be selected in the list to select it then use the IP KIND drop down menu to specify whether the backup station is a Dterm IP SIP phone etc Step 5 Click the Secondary drop down menu to specify the PBX to which the selected station will attempt to connect if communication with the primary PBX fails MA4000 Installation Manager User Guide Revision 6 13 12 Productivity Features Step 6 Optional Click the Tertiary drop down menu to specify the PBX to which the selected station will attemp
177. tomer Organization Create Project Wizard Customer Organization Provide organization chart information to help manage large amounts of users C Group Level 1 Company C Department Group Level 2 Division C Division Department Group Level 3 Department Company Division Department Group Level 4 Group C Other Level 5 coca Step 6 The Create Project Wizard Customer Organization allows you to name the levels in a customer s organization It is very similar to naming the levels in a company s organizational chart These levels are used heavily to sort out relevant data This is particularly powerful when there are large numbers of phones employees and the user is trying to set up hunt groups based on a department within the company Click the Next button to continue Figure 3 17 displays MA4000 Installation Manager User Guide Revision 6 Graphical User Interface 3 13 Figure 3 17 Create Project Wizard Voice Mail Create Project Wizard Voice Mail Select the type of voice mail system for this project Select the voice mail system to be used in this project amp default template will be used for all voice mail users Additional voice mail templates can be created later Voice Mail System S ES Step 7 The Create Project Wizard Voice Mail allows you to choose from any supported voice mail system Current selections include None Other Voice Mail NEAX Mail AD 64 A voice messaging s
178. ton The Import button launches the User Import Wizard The User Import Wizard allows the user to import the user information from a text or csv file The data format for the import file can be either Tab delimited Comma delimited Both layouts are the standard for Microsoft Excel output format Import User Wizard e Welcome Panel Figure 8 32 User Update Wizard Welcome to Installation Manager User Import User Import Wizard Welcome to Installation Manager gt User Import This wizard will guide you through the user import process Cana Step 1 Select the Next button to proceed Figure 8 33 displays MA4000 Installation Manager User Guide Revision 6 8 34 User Assignments Figure 8 33 User Import Wizard Import File User Import Wizard Import File Specify the file that contains the user information to import Select the file to import Location of file lt Back Cancel Step 2 Use the Location of file field to specify the complete path and file name to be used to import users or select the Browse button to open an existing file Step 3 After the file is selected click the Next button to continue Figure 8 34 displays MA4000 Installation Manager User Guide Revision 6 User Assignments 8 35 Figure 8 34 Record Separation Record Delimiter Record Separation Record Delimiter Provide the end of line record delimiter for this file lv Use First Row As Field Names
179. ton allows you to quickly add users while remaining in the Edit User dialog When the Add User button is clicked the user s name fields will blank out All other fields will remain You can quickly add users with common information e Delete User button The Delete User button deletes the current record Figure 8 6 will be display Figure 8 6 Warning Delete User Profile Warning AN Delete User Profile MA4000 Installation Manager User Guide Revision 6 User Assignments 8 5 User Assignments New or Edit User Last Name field Last name of the user First Name field First name of the user Phone Name Display field Displays when you call another station The length of this string and its location is dependent on the system settings See Station Ranges Tab on page 6 1 E mail field The contacts e mail address This information will be programmed in the UM4730 Voice Mail system mailbox if applicable Phone Type field Hospitality Only Select either the administration or guest room telephone type Room Class field Hospitality Only Enter the room class 0 through 14 Each class label can be changed by selecting the specific class clicking Browse and entering the new label in the Edit Room Class dialog box Description field Organization field Describes the organization of the user The organization is defined in Organization section on page 4 7 LMG field NEAX IPX UMG Only Us
180. tribution check box e Edit button When you select a OP Code Key then click the Edit button Figure 7 21 displays MA4000 Installation Manager User Guide Revision 6 7 24 Advanced Features Figure 7 21 Edit ACD Edit ACD General Key Code Facility Type OP Code Modify the Chime field The other fields cannot be changed from this ACD panel poa The TMF Terminal Multiple Information Transfer Facility and MSF Terminal Mode Set Facility are facilities that Voice Server supports for communicating with the NOTE Dterm Single Line phone MA4000 Installation Manager User Guide Revision 6 Advanced Features 7 25 Open Application Interface OAI Tab The OAI System is the interface joining a variety of facilities in the switch to the application programs in an external computer in accordance with the basic reference model of the Open Systems Interconnection OSI standardized by the ISO The switch can be controlled by the external computer through the OAI system and offer users unique added values See Figure 7 22 Information entered in the fields on the Open Application Interface OAl tab are for Phase 1 installations only IMPORTANT poo The user is responsible for adding OAI keys to the user button templates Sj NOTE Figure 7 22 Advanced Features OAl Tab IM Installation Manager Fie Edit Tools Help Project Information System Features Feature Restrictions Route Restrictio
181. trictions LCR ACD DAI Monitor Number Hardware Information Data on this Panel is for Phase 1 Installations Only g Att Outgoing Direct Inco Direct Dutgo System d Yes 1 1 Information RSC i nr RSC RSC Advanced RSC Features RSC User Assignments RSC RSC RSC RSC RSC Group RSC Assignments RSC Circuit Card Assignments RSC RSC Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Install Reports Productivity Features ET ET ET CA E a The Route Restrictions RSC see Figure 7 7 provides a list of restriction classes in the system The list is provided as an enhancement It allows the MA4000 Installation Manager user to name the 16 available restriction templates classes with a meaningful name Media Gateway circuit cards listed in the Routes section are created using the Media Gateway and Circuit Cards section of the Hardware Information tab See Media Gateway and Circuit Cards on page 5 8 Installation Manager will program ANY class that is assigned to a station If only RSC 1 is assigned then that is the only class programmed But if all 16 classes are assigned to the various phones then Installation Manager will program all 16 classes etc Classes that are ass
182. ts Prints Mailboxes defined extensions associated to templates assigned Technical Tab Reports Call Forwarding Report Access Codes and Speed Calling Codes Report Group Report Hardware Report Least Cost Routing and System Feature Report Phone Placement Report Restriction and Feature Report Technician Cut Sheet Displays Call Forwarding Data Users Extensions and Templates Displays Access Codes and Speed Calling Codes Displays Group Data Circular Hunt Pilot Hunt UCD Hunt and Rollover Displays Hardware Data Circuit Cards Phone Models and Phone Adapters Displays Least Cost Routing and System Feature Data Local and Network LCR Patterns Time of Day and System Feature ASYD Displays Phone Placement Data Users Extensions Phone Models Cord Lengths Organizations and Locations Displays Restriction and Feature Data Route Restriction RSC Toll Restriction and Service Feature Restriction SFC Displays Hardware Installation Information Extensions IMGs PIMs SLOTs and LENs DESI Label Reports DESI Label for Series i DTR 16D DtermIP ITR 16D Prints Desi labels for a single user for a range of users or for all users MA4000 Installation Manager User Guide Revision 6 Reports 12 3 DESI Label for Series E DTP 16D DESI Label for Series i DTR 2D DESI Label for Series E DTP 2D DESI Label for Series i DTR 32D DtermIP ITR 32D DESI Label for
183. ure 3 38 NEC Registration Wizard Complete Your NEC Registration NEC Registration Wizard Complete your NEC Registration Thank you for completing the required information You may now complete the registration process You will need to be connected to a telephone 1 line via a modem to continue The Wizard will connect to the NEC Registration Service to register your information During this connection the NEC Registration Server will provide a System Activation License PAL Please shut down any other applications that may be using your modem at this time To continue click Next Ces Step 5 Click the Next button Figure 3 39 displays MA4000 Installation Manager User Guide Revision 6 Graphical User Interface 3 33 Figure 3 39 NEC Registration Wizard Select System to Activate NEC Registration Wizard Select System to Activate Select a System from the list below Select a System from the List below If you select a Default System you will be prompted for connection details in the form of either a COM Port IP Address or Modem Name Direct Connection to the System COM Port COMI BAUD Rate 4800 IP Connection to the System IP Address Modem Connection to the System Modem Name Dialing Number Retrieve or Edit Connection Profile Step 6 Select the appropriate system from the list provided Direct Connection to the System Enter the communication port a
184. ures 13 17 The user can also add new pool data or edit delete an existing pool Installation Manager displays the last previously synchronized pool data in the table The Status column identifies the transaction The fields are e lt Blank gt p333 Indicates existing pool data that has not been modified deleted e New e Modify e Delete Creating New Station Pool Data Step 1 To create a new station pool data click New Figure 13 11 displays Figure 13 11 Location Diversity Pool Data Pool Data Pool Number FPC 1 v TECType 3DP PB Starting Station Size 8 StatingLENS oppo1 v Ending LENS Modify Cancel The Pool Number field is automatically assigned with the first available pool number Step 2 Using the FPC field select the FPC where the pool will be created Step 3 Use the TEC Type field to select the appropriate pool number Installation Manager s location diversity populates the available LENS based on the TEC Type and Pool Size Step 4 Enter the beginning station of this pool in the Starting Station field MA4000 Installation Manager User Guide Revision 6 13 18 Productivity Features Step 5 Step 6 Step 7 Select the size of the pool using the Size field The size are in blocks of eight Use the Starting LENS field to specify the first Line Equipment Number to assign to the pool The Ending LENS field is automatically calculated when the Starting LENS is d
185. ut keyboard conventions function keys and basic terminology for the MA4000 Installation Manager application This chapter explains the hardware and software requirements of MA4000 Installation Manager and lists the steps needed to install the application This chapter provides an overview of the various interfaces of the MA4000 Installation Manager software This chapter describes the fields and buttons contained in the Project Information section of the MA4000 Installation Manager software This chapter describes the fields and buttons contained in the Hardware Information section of the MA4000 Installation Manager Software This chapter describes the fields and buttons contained in the System Information section of the MA4000 Installation Manager software This chapter describes the fields and buttons contained in the Advanced Features section of the MA4000 Installation Manager software This chapter describes the fields and buttons contained in the User Assignment section of the MA4000 Installation Manager software This chapter describes the fields and buttons contained in the Group Assignments section of the MA4000 Installation Manager software This chapter describes the fields and buttons contained in the Circuit Card Assignments section of the MA4000 Installation Manager software This chapter describes the fields and buttons contained in the Install section of the MA4000 Installation Manager software This chapter desc
186. utton moves an entry down until the entry is located where you want it to be MA4000 Installation Manager User Guide Revision 6 8 22 User Assignments Figure 8 22 Select Users Select Users Note You can sort the list by clicking on the column title You can select more than one entry by holding down the Ctrl key when selecting entries You can select consecutive entries by first selecting a starting entry holding the shift key down and select the ending entry All entries in between will be selected ORGANIZATION XYZ Development MA4000 Installation Manager User Guide Revision 6 User Assignments 8 23 Figure 8 23 New Pickup Group Template Information New Pickup Groups Template General Information Notes m Restrictions Only 100 extensions can be assigned to one pickup group An extension can only be assigned to one pickup group Expanded pickup groups are not supported The Notes field allows the user to enter any free form text associated with a user MA4000 Installation Manager User Guide Revision 6 8 24 User Assignments Hunt Fields When a hunt group template is chosen the user is automatically added to the hunt group The template determines whether the hunt group is Circular Pilot or UCD In the event that the hunt group already has 100 members the user will be notified and given the option to create a new group or edit the
187. ver SIP Server Including MPH 0 5 5 18 VOICE MO NES MET olen AACR RA PS AAA PANAMA D RRA 5 20 Volce MAIDEN cy oza r HAAY KAKA oede debe boar dade drardedivonba ees 5 21 Exchange MOMMA ss ss es p E AUR CR ARCA dae PANG PAKA KAKA PURA nud 5 22 Active Directory Information sssesesesrserrserrerrer rer rer reses es 5 22 Voce Mall Station PONS maa haaa queue idque Be purge er ard are RER 5 22 DON Rr P T Um 5 24 Terminal Equipment Security 0 000 00 c eee eee 5 25 MA4000 Installation Manager User Guide Revision 6 Contents iii System Information 6 1 Station Ranges Tab ere TEE TEITE S 6 1 Access Codes Tab ibid ead rer 6 6 xc Calina D MIR rm 6 8 Advanced Features 7 1 System Features AS YD Tab aa kanaman iussus am eu ha nh nue T 2 Feature Restrictions Tab a aaaea 7 5 Route Restrictions Tab 0 ccc cece esee 7 9 Least Cost Rouumg LOR TID cius Eri PP 7 17 Automated Call Distribution ACD Tab 0 0 0 cee eee eee eee 7 23 Open Application Interface OAI Tab eee eee ee 7 25 Montor Number Ta uu Ap 36 se d CPC acier s IR E CR RR S 7 28 User Assignments 8 1 User Assignments New or Edit User 222000000 0 ee 8 5 Group Assignments 9 1 Circuit Card Assignments 10 1 Install 11 1 MA4000 Installation Manager User Guide Revision 6 iv Contents Reports 12 1 Creating and Printing a Report or DESI Label
188. wn buttons to arrange the sequence of each port MA4000 Installation Manager User Guide Revision 6 5 24 Hardware Information Security Tab The Security tab Figure 5 18 allows you to set and configure a one time password that will prevent unauthorized access to the SIP terminal equipment The following equipment are compatible with the one time password authentication Media Converter MC 8 Port Analog NOTE Media Gateway PRI SP 3884 Issue 5A or later DtermIP SIP 1 4 3 0 or later VS32 V SP 3901 Information entered in the fields on the Security tab are for Phase 1 installations only IMPORTANT Figure 5 18 Hardware Information Security Tab TY Installation Manager File Edit To Partial Data Encryption MA4000 Installation Manager User Guide Revision 6 Hardware Information 5 25 Terminal Equipment Security One Time Password field The one time password is a disposable password that can be used only one time The password becomes invalid when the time period indicated in the One Time Password Expires field is exceeded If the system is initialized or the effective timer expired the password will need to be reassigned Passwords must be 4 to 10 digits in length consisting of the characters 0 through 9 the sign or the sign Expires field The options available are Never 1 hour 8 hours 24 hours 2 days 3 days 4 days 5 days 6 days or 7 days Terminal E
189. wse button the user will be shown in the Accessories Editor This information is used for reporting purposes only No validation will be performed See Table 8 4 and Table 8 5 MA4000 Installation Manager User Guide Revision 6 8 30 User Assignments Figure 8 29 Edit Phone Accessory Template General Edit Phone Accessory Template General Information Template Name Default Hardware Accessories Handset Cord 7 foot Base Cord 7 foot Headset No Wallmount No Adapter None gt 7 Table 8 4 Edit Phone Accessory Template Options Option Description Template Name Handset Cord Base Cord Headset Wallmount Adapter User enters a unique Phone Accessories Template name here This is the length of the cord from the handset to the base The user has the choice from 7 foot 12 foot or 25 foot cords The user has a choice of 7 foot 14 foot and 25 foot cords This is the cable length from the phone to the wall The user has the choice of Yes or No headset The user has the choice of Yes or No for a wall mount adaptor The Adapter section only applies to phone types that are Series i or Series E If this template is used on a phone that is neither one of these model then the reporting will be off Since this information is provided as a convenience to the user and there is no system programming associated with any of these options then it is up to the user to make this infor
190. ystem providing ViewMail ViewMail for Microsoft Messaging ViewMail for Lotus amp Notes ViewMail for GroupWise and ViewCall amp Plus Windows 2003 based UM8500 Exchange Message Store A voice messaging offering powerful productivity features such as VideoMail Find Me Follow Me and Desktop Call Control IP based UM8500 SQL Message Store A voice messaging offering powerful productivity features such as VideoMail Find Me Follow Me and Desktop Call Control IP based UNIVERGE UM4730 A voice messaging system providing TeLANophy modules ViewMail ViewMail for Microsoft Messaging and ViewCall Plus PC based Linux OS Click the Next button to proceed Figure 3 18 displays MA4000 Installation Manager User Guide Revision 6 3 14 Graphical User Interface Figure 3 18 Create Project Wizard Customer Contact Information Create Project Wizard Customer Contact Information Provide information to help identify the customer contact Company f Address Contact EU Title Phone ff oo City FAX State OOo apf O E Mail Country Notes Step 8 The Create Project Wizard Customer Contact Information allows you to enter details about the customer that is custom to this new project Click the Next button Figure 3 19 displays MA4000 Installation Manager User Guide Revision 6 Graphical User Interface 3 15 Figure 3 19 Completing the Create Project Wizard Create Project Wizard

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