Home

HP B8300 User's Manual

1. cccecceccceceeeeeeeeeeeeeeeeeeseeeeseaeeaeeees 19 Aligning the print cartridges 0 0 0 ecceceeeeeeeeeee eter eeeeeeeeeeeceeeeeaeeeeeeeeeeaaeeeeeteeeeaeeeeeneeenaeees 20 Cleaning the print Cartridge sinus rie e i AREE EETA 21 To clean the print cartridges automatically 0 cceeeeeeeeeeeeeeeeeeneeeeeeeeteeeeereeee 21 FO WINDOWS ner daudezenrssgaunecetevuubedeaen es dent etai 21 For Macintosh iranien nmenthanenendn dent 22 Maintaining the print cartridges cc ceceeeeceeeene eee eeeeeneeeeeeeaaaeeeeeeeaeeeeeeeedaeeeeeeeiaeeeeenenaees 22 Storing the print Cartridges 0 ee ceccee eee eetee eee eee eeteeeeeeeeaaeeeeeeeeetaaeeeeeeneeaees 22 Printing with a single print cartridge cece eeeeeeee eee eeeeaeeeeeeenaeeeeseeeaeeeeeeeenaeeeeeeeenaaes 23 Calibrating the Color 51 25 ratsismerinstenneenet nettes emetanetee retenir tetes ennelass 24 Installing the optional automatic two sided printing accessory duplex unit ee eeeeeeeeeeeeneeeeees 25 4 Printing and loading media Se l cting print media 2 5 2er Ant pe nt ne A dpace dneeesasdeteaeeegesecies 28 Tips for selecting and using print media oo eee etter eee reece nett eee eeaeeeeeeeeenaeeeeeeeeea 28 Understanding specifications for supported media ce cceceeceeeeeeeeeeeeeeeceeeeeeeeeeeeeeeeeetees 28 Understanding supported media sizes 000 202 22 ccccec cece cece eeeeeeeeeeeeaeceeeeteeeeeeeeenes 28 Understanding supported m
2. ceeeeeceeeeeeeeeeeeeeeeeeeeeeeeeeteneeaeeeeteeeeaeeeeeseaaaeees 93 Check how the media is loaded 0 0 0 ecceeeeeeeeeeeteeeeeeeeeeeeinneeeeeeeeetieeeeeeeeenaa 93 Check the media Size Hermes toners se d eliiodertistihetetes dl Lee 93 Check margin setings n srosrrora inian A AO Re die 93 Check the page orientation setting eeeeessssseserreseseerrnssssttterrrnsssstrennnsne 93 Check the printer location and length of USB cable n 93 Poor print quality and unexpected printouts ss 94 Poor quallity Printouts pererinion Edge Nana a dt aan Me Pat den his ea Das data ee esta 94 Check the print Cartridges 4442444444 ane de verveeteceteeeenedten 94 The printer may be in Ink backup Printing Mode 0 eeeeeecceeeeeeeeeeeeeeeeeeeeeee 94 Verify the ink levels of the print cartridges ccc cceeeeeeeceeeeeeeteeeeeeeeteeeeenteaeeeees 94 The print cartridges may need to be cleaned ce eeeeeeteeeeeeeetetneeeeeeeetteeeeeeene 94 Check the paper quality ss 94 Check the type of media loaded in the printer ccccccecceeeeeeeeeteccteeeeeeeeees 95 Check rollers in the printer ccccceeceeeeeeeeeeeeeeeeeccececaeaaecaeecaeeeeeeeeeeeeeeeeeees 95 Check the printer location and length of USB cable eceeeteeeeeeeenees 95 Meaningless characters print ss 95 Check the cable CONNECTIONS cece ttteeee teeter nese eee taeeeeeeeeetiaeeeeeeeeenea 95 Check the document fil r c 50 acct ae
3. i Magyar Sloven ina Portugu s Polski Lietuvi kai Latviski Sloven ina Svenska 138 Chapter 11 Regulatory information ENWW Index Symbols Numerics 4800 x 1200 optimized dpi 42 43 45 A accessories ordering information 115 automatic paper type sensor 39 automatic two sided printing accessory advantages of using 70 installing 25 troubleshooting 107 using 69 B banners printing 65 black or photo print cartridge lights illustration 7 booklet printing 62 borderless printing description 41 printing 45 troubleshooting 105 C Cancel button 72 cancelling print job 72 cards printing 58 ColorSmart III 42 custom sized paper printing 55 customer support 121 D declaration of conformity 131 demo page printing 80 86 diagnostic page printing 87 diagnostics page 4 dimensions printer 129 duplexing See printing ENWW E electronic support help 122 envelopes printing 56 environmental specifications 130 error messages displaying via Toolbox 75 Exif Print 43 extendable input tray 6 extendable output tray 6 F FCC statement 134 fonts included 128 front manual feed paper guide illustration 6 front manual feed slot illustration 6 printing 51 G Getting started guide 4 H help customer support 121 electronic support 122 How Dol 78 HP Telephone Support 124 Toolbox 74 How Dol 78 HP Digital Photography 41 HP Inkjet Toolbox Mac OS 4 HP Instant Support
4. 095 777 3284 02 6910602 jaa Poccna Cankr Tlerep ypr 812 332 4240 El Salvador 800 6160 800 897 1415 Ap paul Espa a 34 902 010 059 Singapore 6 272 5300 France 33 0892 69 60 22 Slovensko 0850 111 256 Deutschland 49 01805 652 180 South Africa international 27 11 2589301 EAAdda am To e wrepikd 30 210 6073603 South Africa RSA 0860 104 771 EMGda evt EAAddac 801 11 75400 Rest of West Africa 351 213 17 63 80 EAAdda am K Trpo 800 9 2654 Suomi 358 0 203 66 767 Guatemala 1 800 711 2884 Sverige 46 077 120 4765 ER TUE 852 2802 4098 Switzerland 41 0848 672 672 Magyarorsz g 06 40 200 629 EN 02 8722 8000 India 1 800 425 7737 Iny 66 2 353 9000 91 80 28526900 Indonesia 62 21 350 3408 971821331 oi 971 4 224 9189 l Trinidad amp Tobago 1 800 711 2884 971 4 224 9189 cu I T rkiye 90 212 444 71 71 971 4 224 9189 oud Ykpaina 044 230 51 06 971 4 224 9189 ls 600 54 47 47 Sail Au pull cl Le Y 971 4 224 9189 cal United Kingdom 44 0870 010 4320 Ireland 353 1890 923 902 United States 1 800 474 6836 1 700 503 048 mow Uruguay 0004 054 177 ltalia 39 848 800 871 Venezuela Caracas 58 212 278 8666 Jamaica 1 800 711 2884 Venezuela 0 800 474 68368 Vi t Nam 84 88234530 HP Telephone Support 125 Hewlett Packard Limited Warranty Statement
5. Use only a grounded electrical outlet when connecting this product to a power source If you do not know whether the outlet is grounded check with a qualified electrician Observe all warnings and instructions marked on the product Unplug this product from wall outlets before cleaning Do not install or use this product near water or when you are wet Install the product securely on a stable surface Install the product in a protected location where no one can step on or trip over the line cord and the line cord cannot be damaged If the product does not operate normally see Troubleshooting There are no user serviceable parts inside Refer servicing to qualified service personnel Table of contents 1 Welcome SP CIAlTCAUTOS 5 ninenin Ge sudaenloune E en duasenreseatee td Heard trente nues esp tete delete el ens tete tee 2 Using this guid sie ese Leek sad cue ne M M NE DR relation de de riad E aidad 3 Finding other resources for the product c cc cceeeeeeeeeeeee eee eeeeeeee eee eeeeeeeaeeeeeseceeeeaeeeeeseeeaaeaeeeeeeeenaaeeees 4 2 Getting started Understanding the printer parts and functions 2 cece cece eee ee eee eec cece ee eee ee caeceeeeeeeeeeeeteeeeeeeeeeeeteeteeeeees 6 Front view trays cover and print cartridge Cradle cceeeeeeeeeeeeeeeeeeeneeeeeeeeeseeeennaeeeeees 6 Front view Input tray occhseeesg cccaadetet ceageneed E A 7 Printer OPS sees ass eens eee RE
6. HP product Duration of limited warranty Software Media 90 days Printer 1 year Print or Ink cartridges Until the HP ink is depleted or the end of warranty date printed on the cartridge has been reached whichever occurs first This warranty does not cover HP ink products that have been refilled remanufactured refurbished misused or tampered with Accessories 1 year unless otherwise stated A Extent of limited warranty 1 Hewlett Packard HP warrants to the end user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above which duration begins on the date of purchase by the customer 2 For software products HP s limited warranty applies only to a failure to execute programming instructions HP does not warrant that the operation of any product will be interrupted or error free 3 HP s limited warranty covers only those defects that arise as a result of normal use of the product and does not cover any other problems including those that arise as a result of a Improper maintenance or modification b Software media parts or supplies not provided or supported by HP c Operation outside the product s specifications d Unauthorized modification or misuse 4 For HP printer products the use of a non HP cartridge or a refilled cartridge does not affect either the warranty to the customer or any HP support contract with the customer H
7. Ink Cartridge Information Display the order numbers for the print cartridges compatible with the printer Supplies Information View information on HP supplies as well as ordering information Preferences Open a dialog box where you can select the types of printer error or warning messages that will appear on your computer screen when problems occur You can choose to be notified by an audio alert when this happens You can also choose to enable myPrintMileage AutoSend which will provide you with a closer forecast of your printer usage in the myPrintMileage Web site Printer Status tab 75 Information tab Use the Information tab to register the printer and display printer hardware information This tab also provides access to online troubleshooting through HP Instant Support as well as information about your printer usage using the printer troubleshooting and contacting HP Click this button To myPrintMileage Access the myPrintMileage Web site and your printer usage information You must have Internet access to perform this operation Printer Hardware Display the printer model and firmware version number HP Instant Support Access the HP Instant Support Web site for support services and troubleshooting tips You must have Internet access to perform this operation Register Your Printer Register your printer online You must have Internet access to perform this operation How Do l Display help fo
8. 36 Chapter 4 Printing and loading media ENWW Loading media in the input tray This section explains how to load plain paper and standard media sizes and types into the input tray Following are general guidelines for loading media into trays ENWW If you are printing on thick or photo paper you can use the rear manual feed slot See Printing with the front or rear manual feed slot If you are printing cards or envelopes see Printing on cards and smaller sized media and Printing on envelopes If you are printing one or just a few envelopes or sheets of paper you can use the front manual feed slot and leave your regular media in the input tray See Printing with the front or rear manual feed slot To load media in the input tray 1 2 Raise the output tray If the output tray is extended close the tray Press the input tray lock and extend the input tray EA NOTE Ifthe small media guide is in its open position close it by moving it 90 counterclockwise Press the button on top of the paper width guide and slide the guide to the left to its outermost position Insert up to 150 sheets of paper or a stack of media that does not exceed the height of the paper width guide print side down along the right side of the input tray until it stops Transparencies Insert up to 30 transparencies rough side down and the adhesive strip pointing forward along the right side of the input tray until it stops Press the butto
9. Chapter 4 Printing and loading media ENWW ENWW Media size 215 9 x 279 4 mm 8 5 x 11 inches Borderless Photo 279 4 x 355 6 mm 11 x 14 inches Input tray Front manual feed slot Rear manual feed slot Automatic two sided printing accessory duplex unit Borderless Photo 304 8 x 304 8 mm 12 x 12 inches Borderless Photo 88 9 x 127 mm 3 5x 5 inches Borderless Photo 10 x 15 cm 100 x 150 mm 3 93 x 5 9 inches Borderless Photo 10 x 15 cm with tab 100 x 150 mm 3 93 x 5 9 inches Borderless Photo A3 297 x 420 mm 11 7 x 16 5 inches Borderless Photo A4 210 x 297 mm 8 27 x 11 69 inches Borderless Photo A5 148 x 210 mm 5 83 x 8 27 inches Borderless Photo A6 105 x 148 mm 4 13 x 5 83 inches Borderless Photo B5 182 x 257 mm 7 17 x 10 12 inches Borderless Super B 330 x 483 mm 13 x 19 inches Borderless Photo Tabloid Y Selecting print media 33 Media size Input tray Front manual Rear manual Automatic two feed slot feed slot sided printing accessory duplex unit 279 x 432 mm 11 x 17 inches Custom V4 Va wv Understanding supported media types All media support up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi This setting might temporarily use a large amount of hard disk space 400 MB or more and will print more slowly The following table lists the types of media y
10. Regulatory model number For regulatory identification purposes your product is assigned a Regulatory Model Number The Regulatory Model Number for your product is SNPRC 0405 This regulatory number should not be confused with the marketing name e g HP Photosmart Pro B8300 series or product numbers e g C8492A or C8492B ENWW Miscellaneous regulatory information 135 Environmental product stewardship program Hewlett Packard encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries HP is committed to providing quality products in an environmentally sound manner Design for recycling has been incorporated into this product The number of materials has been kept to a minimum while ensuring proper functionality and reliability Dissimilar materials have been designed to separate easily Fasteners and other connections are easy to locate access and remove using common tools High priority parts have been designed to access quickly for efficient disassembly and repair For more information visit HP s Commitment to the Environment Web site at http www hp com hpinfo globalcitizenship environment index html Paper Use This product is suited for the use of recycled paper according to the DIN 19309 and EN 12281 2002 Plastics Plastic parts over 25 grams are marked according to the international standards that enhance the ability to identify plastics for recycling purposes
11. vo firme zabezpe uj cej zber v ho komun lneho odpadu alebo v predajni kde ste produkt k pili Ravnanje z odpadno opremo v gospodinjstvih znotraj Evropske unije Ta znak na izdelku ali embala i izdelka pomeni da izdelka ne smete odlagati skupaj z drugimi gospodinjskimi odpadki Odpadno opremo ste dol ni oddati na dolo enem zbirnem mestu za recikliranje odpadne elektri ne in elektronske opreme Z lo enim zbiranjem in recikliranjem odpadne opreme ob odlaganju boste pomagali ohraniti naravne vire in zagotovili da bo odpadna oprema reciklirana tako da se varuje zdravje ljudi in okolje Ve informacij o mestih kjer lahko oddate odpadno opremo za recikliranje lahko dobite na ob ini v komunalnem podjetju ali trgovini kjer ste izdelek kupili Kassering av f rbrukningsmaterial f r hem och privatanv ndare i EU Produkter eller produktf rpackningar med den h r symbolen far inte kasseras med vanligt hush llsavfall st llet har du ansvar f r att produkten l mnas till en beh rig tervinningsstation f r hantering av el och elektronikprodukter Genom att l mna kasserade produkter till tervinning hj lper du till att bevara v ra gemensamma naturresurser Dessutom skyddas b de m nniskor och milj n n r produkter tervinns p r tt s tt Kommunala myndigheter sophanteringsf retag eller butiken d r varan k ptes kan ge mer information om var du l mnar kasserade produkter f r tervinning English Fran ais z Z
12. 5 6 7 Load the appropriate media into the input tray see Loading media in the input tray Open the printer driver see Printing a document Click the Advanced tab In the Poster Printing drop down list select the number of sheets for your poster To print specific tiles in the poster click Select Tiles Change any other desired print settings and click OK Print your document After the sections of a poster have been printed trim the edges of the sheets then tape the sheets together Chapter 4 Printing and loading media ENWW Printing banners You can print large images and bold oversized fonts on continuous feeds of paper Following are some guidelines for printing banners Use HP banner paper for great results Remove any perforated strips from the banner paper before loading it in the input tray Input tray capacity up to 20 continuous sheets For Windows 1 3 4 5 6 7 8 Load the appropriate media see Loading media in the input tray Make sure the unattached edge is on top of the paper stack pointing towards the printer If your software program includes a banner printing feature follow the instructions provided with the software program Otherwise follow the instructions below Open the printer driver see Printing a document Click the Features tab Select the required banner size Select HP Banner Paper from the Paper Type drop down list Change any other desired print settings a
13. One of the print cartridges may be low on ink To view the ink levels print a diagnostics page see Printing a diagnostics page For Windows if the Toolbox is installed you can find ink level information by clicking the Estimated Ink Level tab If the print cartridge is low on ink replace it see Inserting the print cartridges The print cartridges may need to be cleaned Perform the auto clean procedure see Cleaning the print cartridges Check the print cartridge contact pads The print cartridge contact pads might need cleaning See Using the print cartridges Chapter 6 Troubleshooting ENWW Resolving paper feed problems ENWW This section provides solutions to common paper feed problems e Another paper feed problem is occurring For information on resolving jams see Clearing jams Another paper feed problem is occurring Media is not supported for the printer or tray Use only media that is supported for the printer and the tray being used See Understanding specifications for supported media Media is not picked up from input tray e Make sure the media guides are set to the correct markings in the trays for the media size you are loading Also make sure the guides are snug but not tight against the stack e Make sure media in the tray is not curled Uncurl paper by bending it in the opposite direction of the curl e Make sure the tray is inserted properly Media is not coming out correctly e Make sure the o
14. See Printing a document Also see Guidelines for printing photographs 3 If you are using the front or rear manual feed slot see Printing with the front or rear manual feed slot for media loading instructions Understanding digital photography technologies In addition to six ink color printing the printer software offers several features for printing digital photographs A NOTE You can also access this feature from the Printing Shortcuts tab Open the printer driver click the Printing Shortcuts tab and select the feature from the What do you want to do drop down list e PhotoREt printing e 4800 x 1200 optimized dpi e Printing Exif Print enhanced photographs PhotoREt printing PhotoREt offers the best combination of print speed and quality for your image To print with PhotoREt technology select Best as the print quality on the Features tab in the printer driver See Printing a document for instructions on changing settings in the printer driver 4800 x 1200 optimized dpi 4800 x 1200 optimized dpi is the highest quality resolution for this printer When Maximum dpi is selected as the print quality the tri color print cartridge prints in the 4800 x 1200 optimized dpi mode To print with 4800 x 1200 optimized dpi select Maximum dpi as the print quality on the Features tab in the printer driver See Printing a document for instructions on changing settings in the printer driver Up to 4800 x 1200 optimi
15. Select any other print settings that you want such as Print Quality and then click OK For Macintosh 1 Click File and then click Print 2 Open the Paper Type Quality panel 3 Click the Paper tab and under the Color drop down list select Grayscale 4 Change any other desired print settings and click Print ENWW Printing in grayscale 47 Printing panoramic photos This section contains information about printing panoramic photos that contain borders and photos that are borderless Following are guidelines for printing panoramic photos e For high quality results use a photo print cartridge in combination with the tri color print cartridge e For maximum fade resistance use HP Premium Plus Photo Paper and photo print cartridges in the printer e To learn how to use the photo printing features see Printing digital photographs e Use HP Everyday Photo Paper Semi gloss to save money and ink when printing photos e Verify that the photo paper that you are using is flat If the photo paper is not flat put the paper in the resealable storage bag and roll the bag on a table edge until the paper is flat e Do not exceed the input tray capacity up to 25 sheets To set up the printer 1 Verify that the printer is turned on 2 Raise the output tray and then remove all of the paper from the input tray 3 Slide the paper width guide all the way to the left and then either push the tray in or use the small media guide 4 Verif
16. labels Optional 13 x 19 inches 11 x 17 inches Legal Letter automatic two Executive A3 A3 A4 and B5 JIS Does not sided printing support banners index cards envelopes or accessory duplex custom sizes smaller than B5 JIS or larger unit than 13 x 19 inches A3 Output tray Up to 75 sheets capacity Recommended Paper 60 to 135 g m 16 to 36 Ib bond using input Media Weight tray or front manual feed slot and up to 280 g m 74 Ib bond using rear manual feed slot Envelopes 75 to 90 g m 20 to 24 Ib bond Cards 110 to 200 g m 110 Ib index using rear manual feed slot I O Interface Universal Serial Bus USB Printer Memory 16 MB of built in RAM Dimensions HP Photosmart Pro 574 5 mm 22 62 inches width by B8300 186 3 mm 7 33 inches height by 409 5 mm 16 12 inches depth With input tray fully extended 631 0 mm 24 84 inches depth Weight HP Photosmart Pro 11 kg 24 25 Ib B8300 Duty Cycle Up to 5 000 pages month Power Supply Built in Universal Power Supply Power Input 100 240V AC 1300 mA 50 60Hz Requirements Output 32V DC 1500mA Power 60 watts maximum Consumption T ENWW Printer specifications 129 EEE Operating Operating temperature 5 to 40 C 41 to 104 F Environment Recommended operating conditions 15 to 30 C 59 to 95 F Storage temperature 40 to 60 C 40 to 140 F Relative humidity 20 to 80 RH non condensing Noise levels p
17. sine means a a 88 All printer lights are blinking ss 88 A non recoverable error has occurred 00 0 eeeeeeeeeeeeeceeeeeeeeeeeeeeseeeeeeeeeeteeeaneeees 88 Printer is not responding nothing prints 0 0 eeeeeete eee eeeeeaeeeeeeeaaeeeeeeeeaeeeeeeeenaees 88 CHECK printer Setup ci sancnisiesazaaadcnetantadamduncseasiaadiaddaansandeetiaaraandhinensbandendaddansadanedsn 88 Check the print cartridge initialization eee eeeeeeeeeeee eee eeeeeeeeeeeenaeeeeeeeeaaes 88 Check the printer software installation ceeeeeeeeeeeeeeecneeeaeeeeeeeeeeeeees 88 Check cable connections 0 0 0 0 cece e teeter etter etieeeeeeeeeteeeeeeeetaeeeeeerenea 88 Check printer setup for network environment ccceeeeeeeeeeeceeeeeeeeeeeeeeeteees 89 Check any personal firewall software installed on the computer 5 89 Printer does not accept a print Cartridge c ccceccecceceeeeeeeeeeeeeeenenneaaeeeeeeeeeeeeeeeeeteneenaes 89 Print cartridge does not fit the printer ce eeceeeee eee eecteeeeeeeeeetteeeeeeeeenaaees 89 Printer does not recognize the print Cartridge cecceeceeeeeeeeeeteteeeeeeeeeeeentaaees 89 Clean the print cartridge CONtACtS 2 eee cence eee ee etter eee etaeeeeeetaeeeeesenaaees 89 The printer is rejecting the pen usines 90 Printer takes a long time to print 91 Check the system configuration cece ceeeeeeeeeeeeneeeeeeeeeecneeee eee taeeeeeeeet
18. 27 x 11 69 inches Inkjet papers Media Sizes HP Bright White Paper HP Premium Paper 210 x 297 mm 8 27 x 11 69 inches A4 297 x 420 mm 11 7 x 16 5 inches A3 215 9 x 279 4 mm 8 5 x 11 inches A 279 4 x 431 8 11 x 17 inches B 210 x 297 mm 8 27 x 11 69 inches A4 297 x 420 mm 11 7 x 16 5 inches A3 HP Premium Presentation Paper 215 9 x 279 4 mm 8 5 x 11 inches A 279 4 x 431 8 11 x 17 inches B HP Photo and Project Paper Matte 215 9 x 279 4 mm 8 5 x 11 inches A Transparency films Media Sizes HP Premium Inkjet Transparency Film 210 x 297 mm 8 27 x 11 69 inches A4 HP Premium Plus Inkjet Transparency Film 210 x 297 mm 8 27 x 11 69 inches A4 Specialty papers Media Sizes HP Banner Paper HP Iron on Transfers for light and white color fabrics 210 x 297 mm 8 27 x 11 69 inches A4 210 x 297 mm 8 27 x 11 69 inches A4 HP Full Sheet Labels 215 9 x 279 4 mm 8 5 x 11 inches A HP Address Labels 33 86 x 101 6 mm 1 1 3 x 4 inches 215 9 x 279 4 mm 8 5 x 11 inches A Supplies 119 Media Sizes HP Address Labels 25 4 x 66 67 mm 1 2 5 8 inches 215 9 x 279 4 mm 8 5 x 11 inches A HP Shipping Labels 50 8 x 101 6 mm 2 x 4 inches 215 9 x 279 4 mm 8 5 x 11 inches A HP Shipping Labels 84 6 x 101 6 mm 3 1 3 x 4 inches 215 9 x 279 4 mm 8 5 x 11 inches A HP Note Cards 152 4 x 203 2 m
19. 65 to 135 g m 17 to 36 Ib bond Up to 10 sheets plain paper up to 5 envelopes or cards Transparencies or labels Up to 8 Rear manual feed slot Paper envelopes cards Up to 280 g m 74 Ib bond One at a time thick media up to 0 3 mm Transparencies or labels One at a time Automatic two sided printing accessory duplex unit Paper Does not support banners index cards or envelopes Up to 135 g m 36 Ib bond Output tray Up to 75 sheets Setting minimum margins The document margins must match or exceed these minimum margin settings in portrait orientation Media Left and right margins Top margin Bottom margin Photos 3 2 mm 0 13 inch 3 2 mm 0 13 inch 3 1 mm 0 12 inch Photo with tab 3 2 mm 0 13 inch 10 x 15 cm 4 x 6 inches 3 2 mm 0 13 inch 3 2 mm 0 13 inch ENWW Selecting print media 35 Media Left and right margins Top margin Bottom margin Letter Tabloid A3 A3 A4 3 2 mm 0 13 inch 1 8 mm 0 07 inch 14 2 mm 0 56 inch A5 A6 B4 B5 Super B Statement Executive Legal Cards 3 2 mm 0 13 inch 1 8 mm 0 07 inch 14 2 mm 0 56 inch Envelopes 3 2 mm 0 13 inch 14 2 mm 0 56 inch 14 2 mm 0 56 inch Panorama media 3 2 mm 0 13 inch 1 8 mm 0 07 inch 14 2 mm 0 56 inch Banner 3 2 mm 0 13 inch 0 mm 0 inch 0 mm 0 inch Custom sized media 3 2 mm 0 13 inch 1 8 mm 0 07 inch 14 2 mm 0 56 inch
20. Inkjet Toolbox Panel menu Sample Page Prints a sample page to view the print output quality Supplies Status Shows print cartridge ink levels Test Prints a test page or a configuration page Clean Cleans the print cartridges Align Aligns the print cartridges Color Calibration Adjusts color to correct tint problems Color calibration only occurs when the color and photo print cartridges are installed Supply Info Shows print cartridge replacement information HP Support Provides access to the HP Web site where you can register the printer and find support for the printer and information about HP products and supplies Using the HP Printer Utility Macintosh 81 82 Chapter 5 Using the Toolbox ENWW ENWW Troubleshooting This section contains the following information Troubleshooting tips and resources General troubleshooting tips Printing a demo page Printing a diagnostics page Resolving printing problems Poor print quality and unexpected printouts Resolving paper feed problems Troubleshooting installation issues Clearing jams Resolving photo printing problems Resolving borderless printing problems Resolving banner printing problems Resolving automatic two sided printing problems Resolving network printing problems 83 Troubleshooting tips and resources e For a paper jam problem see Clearing jams e For paper feed problems such as the paper skew see Resolving pap
21. Provides an explanation of the features in the printer driver Available from the printer driver HP Printer Utility Macintosh Contains tools to calibrate the printer clean the print cartridges print a test page and find Web site support information See Using the HP Printer Utility Macintosh for more information HP Instant Support Helps you quickly identify diagnose and resolve printing problems See HP Instant Support for more information Available through any standard Web browser or through the Toolbox Windows Starter CD Includes printer software a utility that lets you create customized installation packages an electronic copy of this user s guide and ordering information See Troubleshooting Diagnostics page Provides information about the printer hardware such as the firmware version and model number See Printing a diagnostics page HP Web sites Provides the latest printer software product and support information Go to http Awww hp com support HP telephone support During the warranty period this support is often free of charge See HP Telephone Support Chapter 1 Welcome ENWW 2 ENWW Getting started This section contains the following information Understanding the printer parts and functions Configuring the printer Windows Configuring the printer Mac OS Uninstalling the printer software Customizing the printer software setup program Installing
22. Toolbox ENWW HP Instant Support 123 HP Telephone Support During the warranty period you may obtain assistance from the HP Customer Care Center Before you call Telephone support numbers Before you call To assist our Customer Care Center representatives to serve you better prepare the following information before calling 1 Print the printer diagnostics page See Printing a diagnostics page If the printer does not print get the following information ready e model number and serial number check the back of the printer e printer model Check the operating system that you are using such as Windows 2000 If the printer is connected to the network check the network operating system such as Windows NT Server 4 0 Obtain the printer driver and version number of the printer software such as HP Photosmart Pro B8300 Version 2 325 0 0 To find the printer driver version number in the printer driver right click the printer icon Select Properties and click About The version number displays in the Driver files list If you have a problem printing from a particular application note the application and version number Telephone support numbers In many locations HP provides toll free telephone support during the warranty period However some of the support numbers might not be toll free For the most current list of telephone support numbers see http www hp com support 124 Chapter9 Customer support and w
23. USA Contact Hewlett Packard Company HPCC 20555 S H 249 Houston Texas 77070 Australia Contact Hewlett Packard Australia Ltd Product Regulations Manager 31 41 Joseph Street Blackburn Victoria 3130 Australia Singapore 20 April 2006 ENWW Declaration of Conformity 131 132 Chapter 10 Printer specifications and Declaration of Conformity ENWW 11 ENWW Regulatory information FCC statement e Miscellaneous regulatory information e Environmental product stewardship program e Disposal of Waste Equipment by Users in Private Households in the European Union 133 FCC statement The U S Federal Communications Commission in 47 cfr 15 105 has specified that the following notices be brought to the attention of users of this product This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is en
24. aparatos el ctricos y electr nicos por parte de usuarios dom sticos en la Uni n Europea Este s mbolo en el producto o en el embalaje indica que no se puede desechar el producto junto con los residuos dom sticos Por el contrario si debe eliminar este tipo de residuo es responsabilidad del usuario entregarlo en un punto de recogida designado de reciclado de aparatos electr nicos y el ctricos El reciclaje y la recogida por separado de estos residuos en el momento de la eliminaci n ayudar a preservar recursos naturales y a garantizar que el reciclaje proteja la salud y el medio ambiente Si desea informaci n adicional sobre los lugares donde puede dejar estos residuos para su reciclado p ngase en contacto con las autoridades locales de su ciudad con el servicio de gesti n de residuos dom sticos o con la tienda donde adquiri el producto Likvidace vyslou il ho za zen u ivateli v dom cnosti v zem ch EU Tato zna ka na produktu nebo na jeho obalu ozna uje e tento produkt nesm b t likvidov n prost m vyhozen m do b n ho domovn ho odpadu Odpov d te za to e vyslou il za zen bude p ed no k likvidaci do stanoven ch sb rn ch mist ur en ch k recyklaci vyslou il ch elektrick ch a elektronick ch zafizeni Likvidace vyslou il ho zafizeni samostatn m sb rem a recyklac napom h zachov n p rodn ch zdroj a zaji uje e recyklace prob hne zp sobem chr n c m lidsk zdrav a ivotn pr
25. at the end of product life Recycling program HP offers an increasing number of product return and recycling programs in many countries regions and partners with some of the largest electronic recycling centers throughout the world HP conserves resources by reselling some of its most popular products For more information regarding recycling of HP products please visit http www hp com hpinfo globalcitizenship environment recycle HP inkjet supplies recycling program HP is committed to protecting the environment The HP Inkjet Supplies Recycling Program is available in many countries regions and lets you recycle used print cartridges and ink cartridges free of charge For more information go to the following Web site http www hp com hpinfo globalcitizenship environment recycle Materials handling This HP product contains materials that might require special handling at end of life Energy consumption Energy Star Power usage drops significantly while in PowerSave mode which saves natural resources and saves money without affecting the high performance of this product This product qualifies for ENERGY STAR version 3 0 which is a voluntary program to encourage the development of energy efficient office products Gr 136 Chapter 11 Regulatory information ENWW ENWW ENERGY STAR is a U S registered service mark of the U S EPA As an ENERGY STAR Partner HP has determined this product meets ENERGY STAR gu
26. default setting see Changing print settings For Windows 1 Open the printer driver see Printing a document 2 Click the Features tab 3 Select Automatic from the Paper Type drop down list 4 Change any other desired print settings and click OK For Macintosh _ Click File and then click Print 2 Open the Paper Type Quality panel 3 Click the Paper tab 4 Select Automatic from the Paper type drop down list 5 Change any other desired print settings and click Print ENWW Using the automatic paper type sensor 39 Changing print settings You can change print settings such as media size or type from an application or the printer driver Changes made from an application take precedence over changes made from the printer driver However after the application is closed the settings return to the defaults configured in the printer driver EA NOTE To set print settings for all print jobs make the changes in the printer driver For more information about printer driver features in Windows see the printer driver online help For more information about printing from a specific application see the documentation for that application You can also access this feature from the Printing Shortcuts tab Open the printer driver select the Printing Shortcuts tab and select the feature from the What do you want to do drop down list To change settings from an application for current jobs Windows 1 Open the do
27. driver see Printing a document On the Features tab Windows or the Paper Type Quality panel Macintosh check the following settings Select the appropriate photo paper type Select the highest resolution option such as Best or Maximum dpi on the print quality drop down list Colors are tinted or incorrect If colors in photographs appear tinted or incorrect follow these steps Calibrate the color see Calibrating the color Photo print cartridges must be installed for color calibration Reprint the photograph If colors are still tinted or incorrect try the following steps e Windows Open the printer driver see Printing a document click the Color tab and then click More color options e Macintosh Click File and click Print Open the Paper Type Quality panel and click the Color Options tab Adjust the color tone sliders If the colors are too yellow move the color tone slider towards Cooler If the colors are too blue move the color tone slider towards Warmer Reprint the photograph 104 Chapter6 Troubleshooting ENWW Resolving borderless printing problems e Check the print settings 1 Open the printer driver see Printing a document 2 Onthe Features tab Windows or the Paper Type Quality panel Macintosh check the following settings e Verify that the paper size specified in the driver matches the size of the paper loaded in the input tray e Select the appropriate paper type Streaks appear
28. file may be damaged If you can print other documents from the same application try printing a backup copy of your document if available Ink is smearing Check print settings e When you print documents that use much ink allow more time to dry before handling the printouts This is especially true for transparencies In the printer driver select the Best print quality e Color documents that have rich blended colors can wrinkle or smear when printed using the Best print quality Try using the other print mode such as Draft to reduce ink or use HP Premium Paper designed for printing vivid color documents See Changing print settings Check the media type Some types of media do not accept ink well Ink will dry more slowly and smearing may occur See Selecting print media Poor print quality and unexpected printouts 95 Check the margin settings e Ifyou are using a computer running Windows make sure the Minimize Margins option is not selected See Changing print settings Ex NOTE You can also access this feature from the Printing Shortcuts tab Open the printer driver select the Printing Shortcuts tab and select the feature from the What do you want to do drop down list e Increase the margins in your document For more information see the documentation included with your software application Ink is not filling the text or graphics completely The printer may be in Ink backup Printing Mode The printer enters I
29. is recommended not to use paper with cutouts or perforations or paper that is heavily textured or embossed To ensure that media feeds properly load only one type of media at a time in the input tray or the manual feed slots Make sure media is loaded correctly See Loading media in the input tray For the input tray and front manual feed slot load the media print side down with the right edge of the media aligned against the right edge of the tray or slot Make sure the paper width guide and tray extension fit against the edges of the media For the rear manual feed slot load the media print side up Do not load more than 150 sheets of paper or 15 envelopes or a stack of media that exceeds the height of the paper width guide into the input tray Do not load more than 10 sheets of paper into the front manual feed slot Load only one sheet of paper at a time into the rear manual feed slot Always use media that conforms with the types sizes and weights listed in Selecting print media This section also lists tips and guidelines on recommended media Clearing jams 103 Resolving photo printing problems Also see Poor print quality and unexpected printouts for additional troubleshooting information Make sure you are printing on the correct side of the media e Load media print side down in the input tray and front manual feed slot e Load media print side up in the rear manual feed slot Check the print settings Open the printer
30. on an IP network on the drop down menu select Auto or Manual If you select Auto select the printer from the printer list If you select Manual type the IP address for the printer and click Connect Click Add A mark appears beside the printer name indicating that this printer is now the default printer Close the Print Center or the Printer Setup Utility If necessary share the printer with other Macintosh computer users e Direct connection Share the printer with the other Macintosh computer users See To share the printer on a locally shared network e Network connection Individual Macintosh computer users who want to use the network printer must install the printer software on their computers Configuring the printer Mac OS 11 12 To share the printer on a locally shared network When you connect the printer directly you can still share the printer with other computers using a simple form of networking known as locally shared networking Use this configuration only in small groups or when usage is low The computer that is connected to the printer is slowed down when many users print to the printer Basic requirements for sharing in a Macintosh environment include the following items The Macintosh computers must be using TCP IP to communicate and the Macintosh computers must have IP addresses AppleTalk is not supported The printer that is being shared must be connected to a built in USB port on the host Macint
31. other software Understanding the printer parts and functions Front view trays cover and print cartridge cradle 1 Extendable input tray 2 Extendable output tray 3 Front manual feed paper guide 4 Front manual feed slot 5 Top cover 6 Print cartridge latch 7 Print cartridge cradle 6 Chapter 2 Getting started ENWW Front view input tray 1 Input tray lock 2 Small media guide 3 Paper width guide 4 Small media ejector Printer lights The printer lights provide visual cues about the status of the printer For more information see Printer lights reference 1 Right print cartridge light black photo or gray print cartridge 2 Left print cartridge light tri color print cartridge 3 Cancel button ENWW Understanding the printer parts and functions 7 8 4 Resume button and light 5 Power button and light Back view oS fa x 1 Universal serial bus USB port 2 Rear access panel 3 Rear manual feed slot 4 Rear manual feed paper guide 5 Rear access panel release buttons 6 Power input Chapter 2 Getting started ENWW Configuring the printer Windows ENWW You can connect the printer directly to a computer or you can share the printer on a locally shared network A NOTE You must have administrator privileges to install a printer driver in Windows 2000 z Windows Server 2000 or Windows XP Direct connection You
32. print cartridge Cartridge used Output Tri color Color and very dark purple not true black Photo Grayscale for color segments and black for black segments Black Grayscale Gray photo Grayscale ENWW Using the print cartridges 23 Ex NOTE Printing from one print cartridge rather than two may be slower and the print quality may be affected It is recommended to print with both print cartridges If using only the Photo print cartridge colors may not print correctly For borderless printing the tri color print cartridge must be installed Calibrating the color Whenever you replace a print cartridge the printer automatically calibrates the colors to ensure the best printing quality If you are not satisfied with the appearance of the colors you can calibrate colors manually as described below e Toolbox or printer driver Windows Click the Printer Services or Services tab Then click Calibrate Color and follow the onscreen instructions e HP Printer Utility Macintosh In the Configuration Settings area select Color Calibration Click Calibrate Color and follow the onscreen instructions EA NOTE To calibrate color both tri color and photo print cartridges must be installed 24 Chapter 3 Using print cartridges and accessories ENWW Installing the optional automatic two sided printing accessory duplex unit ENWW The printer can automatically print on both sides of a sheet of paper when a duplex unit is
33. print side down into the right side of the slot until the media stops Insert envelopes with the flaps facing up and to the right 4 Slide the paper guide to the right until it stops at the edge of the paper 5 Press the Resume button to proceed with printing To resume printing from the input tray remove the paper from the front manual feed slot 52 Chapter 4 Printing and loading media ENWW Loading the rear manual feed slot 1 Before you load the paper adjust the paper guide to the size of paper you are printing by aligning it with the appropriate icon below the rear manual feed slot 2 Insert a single sheet of paper print side up into the left side of the rear manual feed slot The printer grips the paper 3 Press the Resume button to proceed with printing If you are printing more than one page press the Resume button after inserting each sheet of paper ENWW Printing with the front or rear manual feed slot 53 Printing on various media types 54 EA NOTE Use HP media for optimum print quality These media types are specifically designed to work with your printer See HP supplies and accessories for ordering information If you are printing transparencies HP recommends removing each transparency as it prints and setting it aside to dry For Windows 1 o N Sa e YS Load the print media see Loading media in the input tray Open the printer driver see Printing a document Click the Features
34. the print cartridge r EN 4 Reinstall the print cartridge Printer takes a long time to print Check the system configuration Make sure the computer meets the minimum system requirements for the printer See Printer specifications and Declaration of Conformity Verify the number of software programs running on the computer Too many programs may be running at the same time Close all unused software programs Check the printer software settings The printer prints more slowly when Best or Maximum dpi is selected as the print quality To increase the print speed select different print settings in the printer driver See Changing print settings A large file is printing It is normal for a large file to take a long time to print The printer may be in Ink backup Printing Mode The printer enters Ink backup Printing Mode when one of the print cartridges is removed Replace the missing print cartridge with a new one See Changing print settings Resolving printing problems 91 Blank page printed Check for empty print cartridges If you are printing text and a blank page prints the print cartridges might be empty See Inserting the print cartridges If the Toolbox is installed check the ink levels of the print cartridges from the Estimated Ink Level tab You may be printing in Ink backup Printing Mode The printer enters Ink backup Printing Mode when one of the print cartridges is empty or removed
35. type drop down list If you are printing photos under the Quality drop down list select Best Alternatively select Maximum dpi which provides up to 4800 x 1200 optimized dpi Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi This setting might temporarily use a large amount of hard disk space 400 MB or more and will print slower Photo cartridge if present further enhances the print quality Select the paper source If you are printing on thick or photo paper select the manual feed option Change any other desired print settings and click Print If you are printing on thick or photo paper insert paper into the rear manual feed slot at the back of the printer For instructions on feeding paper manually see Printing with the front or rear manual feed slot If you printed on photo paper with a tear off tab remove the tab to make the document completely borderless Chapter 4 Printing and loading media ENWW Printing in grayscale The grayscale printing feature allows you to print high quality black and white photographs in shades of gray using a gray photo print cartridge For Windows 1 Load the print media see Loading media in the input tray 2 Open the Printer Properties dialog box 3 Click Color 4 inthe Print in grayscale drop down list click one of the following e High quality Use this option for high quality printouts e Black ink only Use this option for fast economical printing 5
36. unit and the reverse side of the page is printed For Windows 1 2 3 4 5 6 T 8 9 Load the appropriate paper see Loading media in the input tray Open the printer driver see Printing a document Click the Features tab In the Two sided printing drop down list select Use Auto Duplex Unit To automatically resize each page to match the document s onscreen layout select Preserve Layout Clearing this option may result in unwanted page breaks Select Flip Pages Up to change the page orientation if desired Choose a booklet layout from the Booklet Layout drop down list if desired Change any other desired print settings and click OK Print your document For Macintosh 1 2 3 4 70 Chapter Load the appropriate paper see Loading media in the input tray Click File and then click Print Open the Two Sided Printing panel Select Print Both Sides 4 Printing and loading media ENWW 5 Select the desired binding orientation by clicking the appropriate icon 6 Change any other desired print settings and click Print ENWW Printing on both sides duplexing 71 Cancelling a print job You can cancel a print job using one of the following methods e Control panel Press the Cancel button This will clear the job that the printer is currently processing It does not affect jobs waiting to be processed e Windows Double click the printer icon that appears in the lower right corner of the computer sc
37. x 364 mm 10 1 x 14 3 inches B5 JIS 182 x 257 mm 7 17 x 10 2 inches Banner A3 297 x 420 mm 11 7 x 16 5 inches Banner A4 210 x 297 4 mm 8 27 x 11 69 inches Banner Letter 215 9 x 279 4 mm 8 5 x 11 inches Banner Tabloid 279 x 432 mm 11 x 17 inches Envelope 10 104 9 x 241 3 mm 4 13 x 9 5 inches Envelope A2 Selecting print media 29 30 Media size 111 x 146 mm 4 37 x 5 75 inches Envelope C5 162 x 229 mm 6 38 x 9 02 inches Input tray Front manual feed slot Rear manual feed slot Automatic two sided printing accessory duplex unit Envelope C6 114 x 162 mm 4 49 x 6 38 inches Envelope DL 110 x 220 mm 4 33 x 8 66 inches Envelope Monarch 98 5 x 190 5 mm 3 88 x 7 5 inches Executive 184 15 x 266 7 mm 7 25 x 10 5 inches HP Greeting Card Envelope 111 25 x 152 4 mm 4 38 x 6 inches Index card 76 2 x 127 mm 3 x 5 inches Index card 101 6 x 152 4 mm 4 x 6 inches Index card 127 x 203 2 mm 5 x 8 inches Panorama A4 210 x 594 mm 8 27 x 23 39 inches Panorama 101 6 x 254 mm 4 x 10 inches Panorama 101 6 x 279 4 mm 4 x 11 inches Chapter 4 Printing and loading media ENWW ENWW Media size Panorama 101 6 x 304 8 mm 4 x 12 inches Photo 76 2 x 127 mm 3 x 5 inches Input tray Front manual feed slot Rear manual feed
38. 4 76 HP media printing 54 HP PCL3 128 HP photo imaging software 44 HP Printer Utility 81 HP Telephone Support 124 HP telephone support 4 HP Web sites 4 hpshopping com 115 l Information tab Toolbox 76 input tray 37 input tray lock 7 input tray extendable illustration 6 interfaces I O 129 iron on transfers printing 67 I O interfaces 129 J jammed paper clearing 101 L labels printing 66 language printer 128 limited warranty statement 126 Linux driver 15 loading media front manual feed slot 51 inputtray 37 rear manual feed slot 51 M Macintosh HP Printer Utility 81 system requirements 130 manual feed slot front illustration 6 printing 51 manual feed slot rear description 8 printing 51 margins minimum 35 media borderless printing 45 clearing jams 101 Index 139 loading in input tray 37 loading transparencies 37 ordering supplies 115 printing on cards 58 printing on custom sized paper 55 printing on envelopes 56 printing on HP media 54 printing on transparencies 54 printing on various types 54 supported sizes 28 supported types 34 supported weights and capacities 35 tips for selecting and using 28 memory included 129 minimize margins 41 minimum margins 35 myPrintMileage accessing via Toolbox 76 description 77 Web site 77 O operating system requirements 130 output tray extendable illustration 6 P panoramic photos printing 48 paper See media paper jams clearin
39. B8300 series Regulatory Model Number SNPRC 0405 Product Number C8165A B C8166A B C8165C C8166C C8165D C8166D C8183A D C8492A B C D Product Accessory Number C8258A HP Automatic Two Sided Printing Accessory Product Options All Conforms to the following Product Specifications Safety IEC 60950 1 2001 EN 60950 1 2001 EN 60825 1 1994 A1 2002 A2 2001 Class 1 for LEDs EMC CISPR 22 1997 EN 55022 1998 Class B CISPR 24 1997 A1 A2 EN 55024 1998 A1 A2 IEC 61000 3 2 2000 EN 61000 3 2 2000 IEC 61000 3 3 1994 A1 2001 EN 61000 3 3 1995 A1 2001 FCC Title 47 CFR Part 15 Class B VCCI 2 2 ICES 003 Issue 4 Supplementary Information The product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC and the EMC Directive 89 336 EEC and carries the CE marking accordingly 1 This product is assigned a Regulatory model number that stays with the regulatory aspects of the design The Regulatory Model Number is the main product identifier in the regulatory documentation and test reports this number should not be confused with the marketing name or the product numbers 2 The product was tested in a typical configuration with Hewlett Packard personal computer systems Chan Kum Yew Director Quality Local contact for regulatory topics only European Contact Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger Strasse 140 D 71034 B blingen Germany
40. Black Text 30 ppm 8 7 ppm 8 0ppm 0 6 ppm Color Text 20 ppm 7 5 ppm 6 0ppm 1 5 ppm Full Page Color 8 0ppm 2 5 ppm 1 9ppm 0 5 ppm Photo Paper Color Photo 0 4ppm 0 6 ppm 0 9ppm 1 5 ppm bordered 4 ink 10 x 15 cm 4 x 6 inches Photo Paper Color Photo 0 5 ppm 0 8 ppm 1 1 ppm 2 0 ppm borderless 6 ink 10 x 15 cm 4 x 6 inches Approximate figures Exact speed depends on the system configuration software program and document complexity Color Maximum of 4800 x 1200 dpi Resolution Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi This setting might temporarily use a large amount of hard disk space 400 MB or more and will print more slowly A photo cartridge if present further enhances the print quality Printer HP PCL Level 3e Command Languages Software Microsoft Windows 2000 or XP Mac OS X V10 3 and V10 4 MS Compatibility DOS applications Fonts 8 built in fonts 4 each in portrait and landscape orientations CG Times CG Times Italic Courier Courier Italic Letter Gothic Letter Gothic Italic Univers Univers Italic Euro Symbol supported Smart Software In box printer driver features Features Borderless Printing Minimize Margins HP Digital Photography Customizing paper size Print on Both Sides Booklet printing Pages per Sheet Tiling Resizing Options Color Management Mirror Image Print preview Print All Text as Black Print in Grayscale Print in Sepia Col
41. Changing print settings Check rollers in the printer The rollers in the printer might be dirty causing lines or smudges to appear on your printout Turn off the printer disconnect the power cord clean the rollers in the printer with isopropyl alcohol on a lint free cloth and try to print again Check the printer location and length of USB cable High electromagnetic fields such as those generated by USB cables can sometimes slightly distort printouts Move the printer away from the source of the electromagnetic fields Also it is recommended that you use a USB cable that is less than 3 meters 9 8 feet long to minimize the effects of these electromagnetic fields Meaningless characters print If an interruption occurs to a job that is printing the printer might not recognize the rest of the job Cancel the print job and wait for the printer to return to the ready state If the printer does not return to the ready state cancel all jobs and wait again When the printer is ready resend the job If prompted by the computer to retry the job click Cancel Check the cable connections Make sure the USB cable connections at both ends are secure If the problem persists turn off the printer disconnect the cable from the printer turn on the printer without connecting the cable and delete any remaining jobs from the print spooler When the Power light is on and not flashing reconnect the cable Check the document file The document
42. Explanation and recommended action Power and Resume lights on X A 0 Check for one of the following conditions e Make sure the top cover is closed e Make sure the rear access panel or duplex unit is correctly installed and locked into place Left print cartridge light on Power light on Right print cartridge light on Power light on a X A Tri color print cartridge is low on ink or out of ink Reinstall or replace the print cartridge See Inserting the print cartridges e You can still print with one print cartridge See Printing with a single print cartridge Photo or black print cartridge is low on ink or out of ink e Reinstall or replace the print cartridge See Inserting the print cartridges e You can still print with one print cartridge See Printing with a single print cartridge Left and right print cartridge lights on Power light on The left tri color and right photo or black print cartridges are both low on ink or out of ink e Reinstall or replace the print cartridges See Inserting the print cartridges Left print cartridge light blinks Power light on Tri color print cartridge is damaged or missing e Reinstall the print cartridge If the error persists replace the print cartridge See Inserting the print cartridges e You can still print with one print cartridge See Printing with a single print cartridge Photo or black print cartr
43. HP Photosmart Pro B8300 series HP Photosmart Pro B8300 series User s Guide invent Copyright Information 2006 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Acknowledgements ENERGY STAR and the ENERGY STAR logo are U S registered marks of the United States Environmental Protection Agency Details on the proper use of the marks are explained in the Guidelines for Proper use of the ENERGY STAR Name and International Logo HP ColorSmart III and HP PhotoREt IV are trademarks of Hewlett Packard Company Microsoft Windows Windows XP and Windows NT are U S registered trademarks of Microsoft Corporation Pentium is a U S registered trademark of Intel Corporation Safety Information A Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock Read and understand all instructions in the documentation that comes with the printer
44. N in toimimalla varmistetaan my s ett kierr tys tapahtuu tavalla joka suojelee ihmisten terveytt ja ymp rist Saat tarvittaessa lis tietoja j tteiden kierr tyspaikoista paikallisilta viranomaisilta jateyhtidilta tai tuotteen j lleenmyyj lt Arr ppiyn xpnotwv ovoKeuwv otnv Eupwrraikh Evwon To rrap v o p oo oTov 6orrAIOU6 OTN OUOKEVAO A TOU UTTO EIKV EI TI TO TTPO V QUT Sev TTpP TTEI VA TTETAXTE a pe GAAG oKiak arroppinpara AvriBeTa euBUvN Cac eivai va atroppiwpete tig Gxpnotes OUOKEU S O pia kaBopiou vn pov a CUAAOY ATOPPI TWV VIA TNV avak KAWON XPNOTOU NAEKTPIKOU KAI N EKTpOVIKO OTAIO O H xwpioT GuAAOY KAI aVak KAWON TWV XPNOTWV CUOKEUWV Ba GUUBGAEI OTN IAT PNON TWV PUOIK V TT PWV KAI OTN iacp AION TI OA avakukAWBO V pE T TOIOV TP TIO OTE va TPOOTATE ETAI N UYE A TWV AVAP TTWV KAI TO TTEPIB AAOV Ta TEPIOOGTEPES TTANPOPOpiES OXETIK HE TO TO HTTOpPE TE VA GTTOPPIWETE TIG XPNOTES OUOKEV VIA avak KAWON ETIKOIVWV OTE HE TI KAT T TTOU APH IE APX S HE TO KAT OTNLA ATT TO OTTO O ayopdoate TO TPO OV A hullad kanyagok kezel se a mag nh ztart sokban az Eur pai Uni ban Ez a szimb lum amely a term ken vagy annak csomagol s n van felt ntetve azt jelzi hogy a term k nem kezelhet egy tt az egy b h ztart si hullad kkal Az On feladata hogy a k sz l k hullad kanyagait eljuttassa olyan kijel lt gy jt helyre am
45. Open the printer driver see Printing a document b Click the Features tab c Select the envelope size from the Size drop down list d Change any other desired print settings and click OK e Print your file For Macintosh a Click File and then click Page Setup b Select the envelope size and click OK 56 Chapter 4 Printing and loading media ENWW c Click File and then click Print d Change any other desired print settings and click Print 7 When you have finished printing remove the remaining media a Raise the output tray Press the input tray lock and extend the tray b Remove the media and reload the desired media into the input tray see Loading media in the input tray ENWW Printing on envelopes 57 Printing on cards and smaller sized media EF NOTE Ifyou are printing on thick paper such as cardstock you can use the rear manual feed slot See Printing with the front or rear manual feed slot If you wish to print to the edge of the cards see Printing borderless 1 Raise the output tray and remove any media from the input tray 2 Insert up to 60 cards or a stack of media that does not exceed the height of the paper width guide print side down along the right side of the input tray until it stops 3 Open the small media guide by moving it 90 clockwise from the start position to the end position 4 Press the button on top of the paper width guide and slide the guide to the right until it s
46. R Re attenante 7 BACK VIEW esccedueedesdeneseevendincaceviandhaechwsdunaetsevsaugyersPladauaeee er innn die te enter nt annee tatin Rene d anne seis 8 Configuring the printer Windows usines 9 Drect coneco are Rd eo in den ne de 9 Installing printer software and sharing the printer cc ceeeeeeeeeeteeee eter eeeeeeeteaeeeeeeeeee 9 To install the software before connecting the printer ccc cceeceeeeeeeeeeeetenteees 9 To connect the printer before installing the Software ccccccceeeeeeeeeeetettteees 9 To share the printer on a locally shared network 0ccccceeeeeeeeeeeeeeeeeeeeeeeeeee 10 Configuring the printer Mac OS s 3 i6aeiideidwhoc eindiieeldicte EEEE REEE 11 To install the software for a locally shared network or for a direct connection 11 To share the printer on a locally shared network cceccceeeeeeeeeeeeeeee eee ennieeeeeeettteeeeeeeeee 12 Uninstalling the printer software sise 13 Customizing the printer software setup program ccceceeceececeeeeeeeeecececceaeceeeeeeeeeeeeeeteccsacieeateeeees 14 Installing other software ss 15 3 Using print cartridges and accessories ENWW Using the print cartridges sise 18 Supported print cartridges issues e a ei aaia tte adeindes dede tes 18 Inserting the print cartridges 20 0 0 eee eeeeeeeeeeee eter eeeeeeee eee eeeeneaeeeeeeteeeeaeeeeeteeeeaaeeeeeteeenaeeeees 18 To install or replace a print Cartridge
47. Replace the missing print cartridge with a new one The protective tape on the print cartridge nozzle has not been removed Verify the clear protective tape is removed from the print cartridge nozzle see Inserting the print cartridges Check media settings e Make sure you select the correct print quality settings in the printer driver for the media loaded in the tray For example Maximum dpi is only available for photo paper and cannot be used with other media types e Make sure the page settings in the printer driver matches the width of media loaded in the tray See Changing print settings Something on the page is missing or incorrect Check margin settings Make sure the margin settings for the document do not exceed the printable area of the printer See Setting minimum margins The printer may be in Ink backup Printing Mode The printer enters Ink backup Printing Mode when one of the print cartridges is removed Replace the missing print cartridge with a new one see Inserting the print cartridges Verify the ink levels of the print cartridges One of the print cartridges may be low on ink To view the ink levels print a diagnostics page see Printing a diagnostics page For Windows if the Toolbox is installed you can find ink level information by clicking the Estimated Ink Level tab If the print cartridge is low on ink replace it see Inserting the print cartridges The print cartridges may need to be
48. See Inserting the print cartridges If printing with a single print cartridge ignore this light Printer lights cycle The printer lights cycle when the printer is reinitializing e No action required Power light blinks x pl pin Printer is turned on and idle e No action required Printer is printing or processing a print job e No action required Power light blinks twice stays off then repeats the pattern Printer is cancelling a print job e No action required 110 Chapter7 Printer lights reference ENWW Printer light indication Explanation and recommended action Power light on Resume light blinks Check for one of the following conditions Printer is waiting for special media to dry Press the Resume button if you do not want to wait You can change the dry time in the printer driver See Ink is smearing Printer is out of paper Load paper and press the Resume button to continue the print job There is a media banner size mismatch Make sure the media banner size selected in the printer driver matches the media banner size loaded in the printer To eject the media banner press the Resume button I O stall Make sure your system is running properly and the printer is properly connected to your system Turn off the printer and then turn it on again Then resend the print job To check the system see the guidelines in Troubleshooting Power light o
49. See Printing booklets e Pages per Sheet Arrange up to 16 pages on a single sheet of paper to reduce printing costs You can arrange the order of the layout See Printing multiple pages on a single sheet of paper e Tiling or poster printing Take a one page document and enlarge it up to five times 5 x 5 for documents up to A3 13 x 19 inch size The enlarged document can be printed on several sheets and assembled to form a large billboard See Printing posters e Mirror Image Flip a page horizontally This lets you write on the underside of a transparency film leaving the top side available for annotations with marker pens The Mirror Image option is located on the Advanced tab e Banner printing Print large images and bold oversized fonts on continuous feeds of paper See Printing banners ENWW Understanding smart software features 41 e Print in Sepia Print images in a brownish tone to give them an antique look On the Color tab select the Print in Sepia check box e Print in Grayscale Both black and white and color documents can be converted to grayscale For Windows on the Color tab select the Print in Grayscale check box For Macintosh on the Paper tab and under the Color drop down list select Grayscale Printing digital photographs Enhanced color printing Your printer uses six ink colors to enhance the quality of printed photographs To obtain a list of supported print cartridges for your printer see Support
50. TY OR CONDITION OF ANY KIND WHETHER EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE C Limitations of liability 1 To the extent allowed by local law the remedies provided in this Warranty Statement are the customer s sole and exclusive remedies 2 TO THE EXTENT ALLOWED BY LOCAL LAW EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES WHETHER BASED ON CONTRACT TORT OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES D Local law 1 This Warranty Statement gives the customer specific legal rights The customer may also have other rights which vary from state to state in the United States from province to province in Canada and from country to country elsewhere in the world 2 To the extent that this Warranty Statement is inconsistent with local law this Warranty Statement shall be deemed modified to be consistent with such local law Under such local law certain disclaimers and limitations of this Warranty Statement may not apply to the customer For example some states in the United States as well as some governments outside the United States including provinces in Canada may a Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory r
51. aeeeseeeaees 51 Changing the software settings 0 ccceeeeee eee eecene tees sinin ni NANNINTA ENANAR ENANA TEREA 51 Loading the front manual feed slot 52 Loading the rear manual feed slot 53 Printing On Various m dia types c 222 cisidiedeeiidiadeieiceliendeeeeeiiieleaneetnteaeenneaitinteneaaadeeeeads 54 Printing on custom sized paper issues 55 Printing ON GNVElOPeS secesnesriarii sadanie ri a nine end E este ete tea tirent ee annee 56 Printing on cards and smaller sized media o oo eee cece eee eeeeeeee eee eeeeeeenee setts teceeeeeeeeeteeeeaaeeeeeeeeeeaaees 58 Printing multiple pages on a single sheet Of paper ccc ccccccececeeeeeeceeneecaeeeeeeeeeeeeeteceeenieeeeeeeeeeeeteees 61 Printing BOOKS 2 242 280 nt nn AE et te AN ns 62 Performing manual booklet printing ss 62 Performing automatic booklet printing cece eeeeeeee etree eeeeaaeeeeeeeeenaeeeeeeeeeeenaaees 62 Proung POSTES erensia veahanddg cane shedens dae detested sua dede eee ne ner Ram eat 64 Printing DANNGNS sssaaa iiaa iA NEERA AA AEEA 65 Printing labels n E A NO 66 Printing iron 0n anSsiers ss entr renier th ten RRNA ENANAR A A AEAEE AE 67 Printing on both sides duplexing 4 44 EEA EEEE 68 Guidelines for printing on both sides of the paper cc cecsecsecccecececeeeeceeeeeeeeeeeeeeeteeeeeeees 68 Performing manual duplexing sise 68 Performing auto duplexing eccirni an ia a teens remain 69 Advantages of using the duplex u
52. an print a diagnostics page See Printing a diagnostics page e Printer is set as the current or default printer For Windows set the printer as the default in the Printers folder For Mac OS set the printer as the default in the Printer Setup Utility See your computer s documentation for more information e Pause Printing is not selected if you are using a computer running Windows e You are not running too many programs when you are performing a task Close programs that you are not using or restart the computer before attempting the task again ENWW General troubleshooting tips 85 Printing a demo page Printing a demo page without being connected to a computer verifies whether the printer is set up correctly 1 Make sure the printer is turned on 2 Press and hold the Resume button for a few seconds The printer prints a demo page 86 Chapter 6 Troubleshooting ENWW Printing a diagnostics page This page is useful to HP Technical Support if you have a printer problem 1 Make sure the printer is turned on 2 Press and hold the Power button press the Resume button four times and then release the Power button The printer prints a diagnostic page Ex NOTE You can also print a diagnostics page from the printer driver Right click the printer icon z Select Printing Preferences On the Services tab click Print Configuration Page ENWW Printing a diagnostics page 87 Resolving printing problems Printer shuts dow
53. anand Manet aie ass lets aa se dan teane 128 Declarationrof Conformity 2558 inerte E re nidnedeidieet 131 11 Regulatory information FCC statement 2 8 lesdites let alee cen aa heel AA ete E 134 Notice to Users in Korea iii 134 Miscellaneous regulatory information ss 135 LEDS claSsification i 1422iets sine a neue line 135 Regulatory model number 5 245 32 8 aan dates tartes trente 135 Environmental product stewardship program cccccccceceeeeeeeeeeceneneecaeeeeeeeeeeeeeesecseccsecnaaeeeeeeeeeess 136 Paper USC ese cccticacseecniiscedccccidsstuvedesassacediactaatcneeddebaatanscupuaaaastd dunoued ponontauadavedsaaanedetavabe tienes 136 PIASUICS eade e E E a a E a a aiai 136 Recycling program iii 136 HP inkjet supplies recycling program ccccceeeeeeeceeeeeeeee eee eeaeeeeeeenaeeeeeesaaeeeeeeeneeeeenenaes 136 Materials handling sien 136 Energy consumption Energy Star 136 Energy consumption Federal Energy Management Program cc ccccceeeeeeeeeeeeenetetaeees 137 Disposal of Waste Equipment by Users in Private Households in the European Union 138 MINOX sieiscses ca sities sieasscess nsc ess vensviseuebeateaiveiedenasiuasieeasscteetd vaviienvesssiunsadesseerses ceasdsaueiasaasesbetsevivevstonaiiesssnarisenastsvieee 139 viii ENWW 1 Welcome Thank you for buying this HP Photosmart printer This section contains the following information e Special features e Using this guide ry Finding oth
54. are printing 88e merde ages E an lle state later ta tal decetaas 97 Check the print settings ii scciceececcdeveaseecedsbueiesesedevugececdeteduedsdlrtnaviseaedbeasdccesenanne 97 Check the print Cartridges 4 44 97 Printout shows bleeding colors ss 97 Check the print settings elaine ete evened 97 Check the print Cartridges 0 0 0 cceeeeeee teeter eee ee ee eeneeeeeeeeetaaeeeeeeeeeeetieeeeeeenenea 97 Colors do not line Up properly sise 98 Check the print cartridges 3 e4icini g ame titane hante nt ies ote eae 98 Check the graphics placement cecceceeeeeecceecaeceeeeeeeeeeeeeeeeeecescnecaeeeeeeeeeess 98 Lines or dots are missing from text or graphics 20 0 eee eee eeeee eter eeeeeaeeeeeeeeeeaaeeeeeeeenaaas 98 The printer may be in Ink backup Printing Mode ceeecceeeeeeeeeeeeeteeeeeee 98 Verify the ink levels of the print cartridges cece ceeceeeeeeeeeeeteeeeeeeeteeeeentaeeeees 98 The print cartridges may need to be cleaned cee eeeeeeceeeeeeeeeettteeeeeeeetnteeeeetens 98 ENWW Check the print cartridge contact pads c ceeecceceeeeeeeeeteeeeeeneneecaeeeeeeeneess 98 Resolving paper feed problems sise 99 Another paper feed problem is Occurring ceceeeeeeeceeeneeceeeeeeeeeeeeeeeecaeaecaeeeeeeeeeeeeeeeaea 99 Media is not supported for the printer or tray c cceeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeees 99 Media is not picked up from input tray
55. arranty ENWW ENWW 021 672 280 FE Argentina Buenos Aires 54 11 4708 1600 Argentina 0 800 555 5000 Australia 1300 721 147 Australia 1902 910 910 out of warranty Osterreich 43 0820 87 4417 17212049 oa Belgi 32 070 300 005 Belgique 32 070 300 004 Ax 0570 000511 AA BBO 03 3335 9800 0800 222 47 oy t 1588 3003 Luxembourg 352 900 40 006 Luxemburg 352 900 40 007 Malaysia 1800 88 8588 Mauritius 262 262 210 404 Brasil Sao Paulo 55 11 4004 7751 M xico Ciudad de M xico M xico 55 5258 9922 01 800 472 68368 Brasil 0 800 709 7751 081 005 010 pall 1 800 474 6836 Nederland 31 0900 2020 165 canada 1 800 hp invent New Zealand 0800 441 147 Samah amp vii iesernieisan Nigeria 01 271 2320 Norge 47 815 62 070 Chile 800 360 999 24791773 cbse oh 021 3881 4518 Panama 1 800 711 2884 800 810 3888 Paraguay 009 800 54 1 0006 Colombia Bogota 571 606 9191 Per 0 800 10111 Colombia 01 8000 51 4746 8368 Philippines 2 867 3551 Costa Rica 0 800 011 1046 Polska 22 5666 000 Ceska republika 810 222 222 Portugal 351 808 201 492 Danmark 45 70 202 845 Puerto Rico 1 877 232 0589 1 999 119 Rep blica Dominicana 1 800 711 2884 Ecuador Andinatel Ecuador Pacifitel 800 711 2884 1 800 225 528 800 711 2884 Reunion 0820 890 323 Rom nia 0801 033 390 Poccna Mocksa
56. ations for supported media Printing from the manual feed slots is performed in two stages 1 changing the software settings and 2 loading the media The following sections contain procedures for performing each stage B NOTE Ifthe duplex unit accessory is installed and you want to print using the rear manual feed slot replace the duplex unit with the rear access panel Changing the software settings For Windows 1 Open the printer driver see Printing a document 2 Click the Features tab 3 Select the manual feed option from the Paper Source drop down list 4 Change any other desired print settings and click OK 5 Print your document For Macintosh _ Click File and then click Page Setup Select the media size and click OK Click File and then click Print 2 3 4 Open the Paper Type Quality panel 5 Click the Paper tab and select the media type and source 6 Change any other desired print settings and click Print ENWW Printing with the front or rear manual feed slot 51 Loading the front manual feed slot EF NOTE If there are any printouts on the output tray remove them before using the front manual feed slot 1 Extend the output tray 2 Slide the paper guide to the left to its outermost position 3 _ Lift the clear plastic flap and insert the media into the narrow opening between the output tray and the plastic flap Insert up to 10 sheets of paper or 5 cards or envelopes
57. attached to the back of the printer A NOTE The duplex unit is an optional accessory that is available for the HP Photosmart Pro B8300 series printer It may be purchased separately in some countries regions see HP supplies and accessories To install the duplex unit 1 Remove the rear access panel by pushing the release buttons toward each other 2 Pull the rear access panel out of the printer 3 Insert the duplex unit straight into the back of the printer until both sides snap into place E NOTE Do not press the buttons on either side of the duplex unit when installing it Use these buttons only for removing the duplex unit from the printer Installing the optional automatic two sided printing accessory duplex unit 25 26 Chapter 3 Using print cartridges and accessories ENWW 4 Printing and loading media ENWW This section contains the following information Selecting print media Loading media in the input tray Using the automatic paper type sensor Changing print settings Understanding smart software features Printing digital photographs Printing borderless Printing in grayscale Printing panoramic photos Printing a document Printing with the front or rear manual feed slot Printing on various media types Printing on custom sized paper Printing on envelopes Printing on cards and smaller sized media Printing multiple pages on a single sheet of paper Printi
58. ature See Printing borderless e Resizing Options Enlarge or reduce the size of your documents with virtually no loss in print quality or resolution On the Effects tab select the Print Document On check box and then select the desired document size followed by the Scale to Fit check box You can also select Center On Page to center your document on the printed page Alternatively you can use the of Normal Size scroll bar to adjust the document size You can zoom from 25 to 400 of the original document size but page content may get truncated at times e Two sided printing Print on both sides of the paper to create professional looking brochures and catalogs See Printing on both sides duplexing e Minimize Margins Print closer to the bottom edge of the page On the Advanced tab select Minimize Margins and then reduce the document margins by adjusting the page setup settings in the application being used e HP Digital Photography Improve the quality of your printed photographs The Full setting should be used for high resolution images 600 dpi or higher printed on photo quality paper On the Features tab select Full from the Photo fix drop down list after you have selected a photo media e Booklet Layout Produce booklets without worrying about pagination All you need to do is fold the pages and bind them into a booklet You can choose to bind the booklet on the left or right side by selecting left or right edge binding
59. be connected to your computer with a USB cable e You must have Internet access To order directly through the Toolbox 1 Click Start point to Programs pint to HP Photosmart Pro B8300 series and then click HP Photosmart Pro B8300 series Toolbox Or In the status area of the Windows taskbar near the clock click the Toolbox icon 2 On the Printer Status tab click Cartridge Information and then click Order Supplies The default browser opens and displays a Web site from which you can purchase printing supplies 3 Follow the instructions on the Web site to select and order printing supplies 116 Chapter8 HP supplies and accessories ENWW Accessories ENWW Following is a list of printer accessories Automatic two sided printing accessory HP automatic two sided printing accessory USB cable HP USB A B 2 m HP USB A B 3 m Network interface HP Jetdirect 175X external print server USB HP Jetdirect 310X external print server USB Accessories 117 Supplies Following is a list of printer supplies To order supplies online go to e www hpshopping com U S e www hpshopping ca Canada e www hp com eur hpoptions Europe e www hp com paper Asia Pacific E4 NOTE The availability of printer supplies varies by country region Print cartridges Use only the replacement cartridges that have the same cartridge number as the print cartridge you are replacing See Supported print cartridge
60. can connect the printer directly to your computer with a USB cable B NOTE Ifyou install the printer software and connect a printer to a computer running Windows you can connect additional printers to the same computer with USB cables without reinstalling the printing software Installing printer software and sharing the printer When setting up the printer HP recommends that you connect the printer after you install the software because the installation program is designed to provide you with the easiest setup experience However if you have connected the cable first see To connect the printer before installing the software To install the software before connecting the printer It is recommended that you install the Toolbox which provides status and maintenance information about your printer It also provides access to documentation and online help tools for solving printer problems If you do not install the Toolbox you will not see printer error messages on your computer screen and will not have access to the myPrintMileage Web site See Using the Toolbox 1 Close any running applications 2 Insert the Starter CD into the CD drive The CD menu runs automatically If the CD menu does not start automatically click Start and then click Run Browse to the CD ROM drive for the computer click Autorun exe and then click Open In the Run dialog box click OK 3 On the CD menu click Install Printer Driver 4 Follow the instruct
61. cartridge Verify that the nozzle protective tape has been removed from the cartridge and that the cartridge is properly installed with the latch closed See Inserting the print cartridges Clean the print cartridge contacts Complete the print cartridge cleaning procedure See Cleaning the print cartridges Remove the print cartridge and ensure the print cartridge latch is closed Turn off the printer without the print cartridge installed Restart the printer and reinsert the print cartridge see Inserting the print cartridges After removing the print cartridge turn the printer off and then turn on the printer without the print cartridge installed After the printer has restarted reinsert the print cartridge ENWW Resolving printing problems 89 The printer is rejecting the pen Poor contact between the print cartridges and print cartridge cradles may cause the pen to be rejected When this occurs try cleaning the electrical contacts on the print cartridges and print cartridge cradles 1 Remove the print cartridge from the printer see Inserting the print cartridges 2 Clean the electrical contacts on the print cartridge cradle with a dry cotton swab 90 Chapter 6 Troubleshooting ENWW ENWW 3 Carefully clean the electrical contacts on the print cartridge with a soft dry lint free cloth CAUTION To prevent damage to the electrical contacts you should wipe the contacts only once Do not wipe the ink nozzles on
62. ce 1 Open the printer driver see Printing a document 2 Doone of the following e Windows Click the Features tab e Macintosh Open the Two Sided Printing Panel 3 Doone of the following e Windows Select Flip Pages Up for binding along the top tablet binding Select a booklet layout from the Booklet Layout drop down list for binding along the side book binding e Macintosh Select the binding orientation you desire select the appropriate icon See Printing on both sides duplexing for more information e Paper size changes when the print on both sides option is selected Make sure the paper size is supported by the duplex unit and make sure the media type and size selected in the printer driver are supported by the duplex unit See Understanding specifications for supported media ENWW Resolving automatic two sided printing problems 107 Resolving network printing problems If you are having difficulties printing to a shared network printer try the following suggestions e Ifthe Resume button is blinking press it and wait a few seconds for printing to start e f printing does not resume open the printer s top cover and check for a paper jam See Clearing jams e Make sure the printer is turned on and the top cover is closed e Make sure the rear access panel or duplex unit is correctly installed and locked into place e Make sure the print cartridges are properly installed see Inserting the print cartrid
63. ce from the Paper Source drop down list Change any other desired print settings and click OK Print your document For Macintosh LE o N P ENWW Load the print media see Loading media in the input tray Click File and then click Page Setup From the Paper Size drop down list select Custom Page Sizes Click and then type values for the width height and margins Click OK and click Save Click File and then click Page Setup Select the custom paper size just created and click OK Click File and click Print Change any other desired print settings and click Print Printing on custom sized paper 55 Printing on envelopes EF NOTE If you are printing one or just a few envelopes you can use the front manual feed slot See Printing with the front or rear manual feed slot Avoid using envelopes that have clasps or windows have thick irregular or curled edges are shiny or embossed or are wrinkled torn or otherwise damaged 1 Raise the output tray and remove any media from the input tray 2 Insert up to 15 envelopes along the right side of the input tray with the flaps facing up and to the right until they stop 3 Press the button on top of the paper width guide and slide the guide to the right until it stops at the edge of the envelopes 4 Press the input tray lock and retract the tray until it stops at the edge of the envelopes 5 Lower the output tray 6 For Windows a
64. cleaned Perform the auto clean procedure see Cleaning the print cartridges Check color print settings Make sure Print in Grayscale is not selected in the printer driver 92 Chapter 6 Troubleshooting ENWW Check the print location and length of USB cable High electromagnetic fields such as those generated by USB cables can sometimes slightly distort printouts Move the printer away from the source of the electromagnetic fields Also it is recommended that you use a USB cable that is less than 3 meters 9 8 feet long to minimize the effects of these electromagnetic fields Placement of the text or graphics is wrong Check how the media is loaded Make sure the media width and length guides fit snugly against the edges of the stack of media and make sure the tray is not overloaded See Loading media in the input tray Check the media size e Content on a page might be cut off if the document size is larger than the media that you are using e Make sure the media size selected in the printer driver matches the size of media loaded in the tray See Changing print settings e If you are using a computer running Windows select Emulate LaserJet Margins in the printer driver to scale the document to fit the media size currently selected See Changing print settings Check margin settings If the text or graphics are cut off at the edges of the page make sure the margin settings for the document do not exceed the printable ar
65. click Start point to Programs or All Programs point to HP and then click HP Photosmart Express Chapter 4 Printing and loading media ENWW Printing borderless Borderless printing lets you print to the edges of certain paper types and a range of standard paper sizes from 101 6 x 152 4 mm 4 x 6 inches to 330 x 482 6 mm 13 x 19 inches or A6 to A3 ENWW EA NOTE Open the file in a software application and assign the image size Make sure the size corresponds to the paper size on which you are printing the image You can also access this feature from the Printing Shortcuts tab Open the printer driver select the Printing Shortcuts tab and select the Photo Printing Borderless option For Windows i NN oo p 10 11 12 13 14 Load the appropriate paper e Ifyou are printing one or just a few sheets you can use the front or rear manual feed slot If so continue with the steps below and load the paper in a later step e f you are using the input tray see Loading media in the input tray Open the file you wish to print Open the printer driver see Printing a document Click the Features tab Select the paper size from the Size drop down list Select the Borderless check box Select the paper source from the Paper Source drop down list If you are printing on thick or photo paper select the Photo Tray option Select the paper type from the Paper Type drop down list Do not sel
66. couraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help This device complies with part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Modifications part 15 21 The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by HP may void the user s authority to operate the equipment For further information contact the Manager of Corporate Product Regulations Hewlett Packard Company 3000 Hanover Street Palo Alto CA 94304 650 857 1501 Notice to Users in Korea APSA CHLUZ BS 7171 0 7172 WASSoe Aa Ae SSS He ste 7 FAISONS SE RE AAN ASS UEC 134 Chapter 11 Regulatory information ENWW Miscellaneous regulatory information LEDs classification CLASS 1 LED PRODUCT LED KLASSE 1 APPARECCHIO LED DI CLASSE 1 PRODUCT CLASY 1 Z DIODAMI EWHECYCMILED Appareil Diode Electriuminescente de Classe 1 ZARIZENI LED TRIY 1 KLASS 1 LED APPARAT LUOKAN 1 LED
67. cument you want to print 2 On the File menu click Print and then click Setup or Properties Specific options may vary depending on the application you are using 3 Change any other desired settings and click OK Print or a similar command To change default settings for all future jobs Windows 1 Click Start point to Settings and then click Printers or Printers and Faxes 2 Right click the printer icon and then choose Properties Document Defaults or Printing Preferences 3 Change any other desired settings and click OK To change settings Macintosh 1 On the File menu click Page Setup 2 Change any desired settings and click OK 3 On the File menu click Print 4 Change any desired settings and click Print 40 Chapter 4 Printing and loading media ENWW Understanding smart software features The printer driver provides the following smart software features To access the printer driver see Printing a document A NOTE Some features are only available in Windows To find more information on a specific z feature in the Windows printer driver right click the feature and select What s This You can access some of these features from the Printing Shortcuts tab Open the printer driver select the Printing Shortcuts tab and select the feature from the What do you want to do drop down list e Borderless Printing Use the entire page surface when printing photos and cards using the borderless printing fe
68. e CD drive Double click the CD icon on the desktop Double click the installer icon located in the Installer folder and follow the instructions on the screen When the Main Installation dialog box appears select Uninstall from the drop down list located in the upper left part of the dialog box Follow the instructions on the screen to remove the printer software Uninstalling the printer software 13 Customizing the printer software setup program The Starter CD contains a utility that allows system administrators to create customized installation packages that can be launched silently System administrators can then distribute a customized installation package by sharing it from a local or mapped network drive To access the utility select Customization Utility from the CD menu A software installation package with the selected language and selected printer components will be created To run the print driver from a customized installation package open the folder that contains the package and double click the Install bat file EA NOTE The Customization Utility is available only for Windows 14 Chapter 2 Getting started ENWW Installing other software e Use HP Photosmart Essential to view and edit photos and image files in Windows To install this software insert the HP Photosmart Pro software CD click the HP Photosmart Essential button on the CD browser menu and select it from the list of software shown see HP Photosmart Es
69. ea of your printer See Setting minimum margins Check the page orientation setting Make sure the media size and page orientation selected in the application match the settings in the printer driver See Changing print settings Check the printer location and length of USB cable High electromagnetic fields such as those generated by USB cables can sometimes slightly distort printouts Move the printer away from the source of the electromagnetic fields Also it is recommended that you use a USB cable that is less than 3 meters 9 8 feet long to minimize the effects of these electromagnetic fields If the above solutions do not work the problem may be caused by the inability of the application to interpret print settings properly See the release notes for known software conflicts or refer to the application s documentation or contact the software manufacturer for specific help ENWW Resolving printing problems 93 Poor print quality and unexpected printouts This section provides solutions to print quality problems Poor quality printouts e Meaningless characters print Ink is smearing e Inkis not filling the text or graphics completely e The print settings may need to be changed e Output is faded or dull colored Colors are printed as black and white e Wrong colors are printing e Printout shows bleeding colors e Colors do not line up properly Lines or dots are missing from text
70. eceeeeeeeeeeeeeeeeeeeeeeeeeteeeeeeeteenneees 99 Media is not coming out correctly 0 ceeeeeeeeeeene eee eeeeteeeeeeeetaeeeeetteteeeeeeaaes 99 Pages are SKOWING 2 23 ddeestiecsadietiercadtadeeeeeraasgehateaad E EEEE 99 Multiple pages are being picked up c ceceecceeeeeeeeeeeeeeeeeeaeeeeeeeeeeeteteeenenes 99 Troubleshooting installation issues cee tere ieee etree ieee eee eee eeeneeeeeeeneeeenee 100 Problems printing an alignment Page eeeccceeeeeeeeeeeeeente eter eeeaaeeeeeeeeaeeeeeeeeaeeeenenaaes 100 Problems installing software su 100 Verify the computer requirement ccccccecceeeeeeceeeceecaeceeeeeeeeeeeeeeesensneaaeess 100 Verify installation preliminaries cece cee eee eeeeneeeeeeeeeeeeeeeeeenaeeeeeeeeaees 100 Reinstall the printer software ec cecce eee eeeeceee cee ce cette eeeeeeeeeeeeaaeaeseeeeeeeeeeettess 100 Glearing amsn ane ein ann at nan etre 101 Tips f r avoiding paper JAMS fussent himenentinteneinitesnnladteannsiuleennrtaes 103 Resolving photo printing problems ss 104 Resolving borderless printing problems ceeeeeeeeeeeeeeeeeeeeceeeeeeeeeeeeeeeeaaeeeeseeiaeeeeeseianeneesenaes 105 Resolving banner printing problems sise 106 Resolving automatic two sided printing problems ec eeeeeeceeeee eee eeeeneeeeeeeeeeeeeeeeeeeeeeeeeenaaeeeeeeenaes 107 Resolving network printing problems ss 108 7 Printer lights reference Understanding the printer li
71. ect Automatic Select the Scale to paper size check box to automatically resize the image to print without a border If you are printing photos select Best from the Print Quality drop down list Alternatively select Maximum dpi which provides up to 4800 x 1200 optimized dpi for optimum print quality Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi This setting might temporarily use a large amount of hard disk space 400 MB or more and will print slower Photo cartridge if present further enhances the print quality Change any other desired print settings and click OK Print your document If you are using the front or rear manual feed slot see Printing with the front or rear manual feed slot If you printed on photo paper with a tear off tab remove the tab to make the document completely borderless Printing borderless 45 46 For Macintosh 1 DCI OR CO ie MO TS 10 11 12 Load the appropriate paper e If you are printing one or just a few sheets you can use the front or rear manual feed slot If so continue with the steps below and load the paper in a later step e Ifyou are using the input tray see Loading media in the input tray Open the file you wish to print Click File and then click Page Setup Select the borderless paper size and click OK Click File and then click Print Open the Paper Type Quality panel Click the Paper tab and select the media type from the Paper
72. ed print cartridges EA NOTE You can print high quality black and white photographs using a gray photo print cartridge combined with the tri color print cartridge NOTE After you install a new print cartridge the printer will automatically align the print cartridges and use one sheet of paper to print an alignment page If you have higher quality photo media loaded in the input tray you may want to load a sheet of plain paper before installing the new print cartridge Guidelines for printing photographs e For the best results when printing photographs and images choose Best mode and select an HP photo paper in the printer driver Best mode uses HP s unique PhotoREt IV color layering technology and ColorSmart III color optimization technology to create realistic photo images vivid color output and extremely sharp text With PhotoREt IV a greater range of colors lighter tones and smoother gradations between tones can be achieved ensuring the best photo and image print quality Alternatively select Maximum dpi which provides up to 4800 x 1200 optimized dpi for optimum print quality See 4800 x 1200 optimized dpi Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi This setting might temporarily use a large amount of hard disk space 400 MB or more and will print slower Photo cartridge if present further enhances the print quality e To print borderless photographs see Printing borderless e Iti
73. edia types ceeeeeeeeeeeeeeeeeeeeeeeeeeeteeseeeeteeeeeees 34 Understanding supported media weights and capacities 35 Setting MINIMUM margins sise 35 Loading media in the input tray sisi his E REEE E EEEE 37 Using the automatic paper type sensor sis 39 Changing Print SOMA GS aes chose eee cacezene Meta fe soave der aeeesesa T 40 Understanding smart software features ss 41 Printing digital photographs iiijie isssdececeeinagede eh a E ld interdisant pente aedie lite 42 Enhanced Color printing sorse h A EEE 42 Guidelines for printing photographs eeeeeeeeeceeccnnecaecaeecaeeeeeeeeeeeeteess 42 Understanding digital photography technologies ccceeeeceeeeeeeeeeeeeeeenieeeeeeeeenneeeeeeaas 43 PhotoREt printing 5 54 hrrnhnn tiennent desert demandent 43 4800 x 1200 optimized Qpinias ea AEE Ai Ea 43 Printing Exif Print enhanced photographs ssssesesssesersseeerrssserrrseerrnsssrerrnssrees 43 HP Photosmart Essential software seeeesiseeerrsrrnesserernnneeesnsnnndadttnnaateninnnnnaaaanannneaenaann 44 Printing bordenlgsS 2 532222 ea M A es IN 45 Printing in grayscale cecenii eike ar tienen ee Deer t en nite een ceee Aten een etage te Mu ere dant 47 Printing panoramic photos sise 48 Printing a dOcUMENt 2 80e en ne need aa Men rade aie ee nee tease 50 Printing with the front or rear manual feed slot o oo eee ee eeeeee eee eeeee eee eeeeeaaeeeeeeeeaeeeeeeeea
74. ely az elektromos hullad kanyagok s az elektronikus berendez sek jrahasznos t s val foglalkozik A hullad kanyagok elk l n tett gy jt se s jrahasznos t sa hozz j rul a term szeti er forrasok meg rz s hez egy ttal azt is biztos tja hogy a hullad k jrahasznos t sa az eg szs gre s a k rnyezetre nem rtalmas m don t rt nik Ha t j koztat st szeretne kapni azokr l a helyekr l ahol leadhatja Ujrahasznositasra a hullad kanyagokat forduljon a helyi nkorm nyzathoz a h ztart si hullad k begy jt s vel foglalkoz v llalathoz vagy a term k forgalmaz j hoz Lietot ju atbr vo an s no neder g m ier c m Eiropas Savien bas priv taj s m jsaimniec b s is simbols uz ier ces vai t s iepakojuma nor da ka o ier ci nedr kst izmest kop ar p r jiem m jsaimniec bas atkritumiem J s esat atbild gs par atbr vo anos no neder g s ier ces to nododot nor d taj sav k anas viet lai tiktu veikta neder g elektrisk un elektronisk apr kojuma otrreiz j p rstr de Speci la neder g s ier ces sav k ana un otrreiz j p rstr de pal dz taup t dabas resursus un nodro ina t du otrreiz jo p rstr di kas sarg cilv ku vesel bu un apk rt jo vidi Lai ieg tu papildu inform ciju par to kur otrreiz jai p rstr dei var nog d t neder go ier ci l dzu sazinieties ar viet jo pa vald bu m jsaimniec bas atkritumu sav k anas dienestu vai veikalu kur iegadaja
75. er ISO 9296 Sound power LWAD 6 1 B A System Minimum Requirements Windows 2000 Pentium 300 MHz 64 MB RAM 145 MB hard disk space Windows XP 32 bit edition Pentium 300 MHz 64 MB RAM 145 MB hard disk space Mac OS X G3 except original PowerBook G3 128 MB RAM Internet Explorer 4 0 Recommended Windows 2000 Pentium 300 MHz 64 MB RAM 175 MB hard disk space Windows XP 32 bit edition Pentium 300 MHz 128 MB RAM 190 MB hard disk space Mac OS X G4 800 MHz 256 MB RAM Internet Explorer 5 0 or later Warranty 1 year limited warranty Product Safety Certifications CCC S amp E China CSA Canada PSB Certifications Singapore UL USA TUV GS Germany K Mark Korea CE European Union EMC Certifications FCC Title 47 CFR Part 15 Class B USA CTICK Australia and New Zealand MIC Mark Korea CE European Union BSMI Taiwan GOST Russia ICES Canada 130 Chapter10 Printer specifications and Declaration of Conformity ENWW Declaration of Conformity Declaration of Conformity According to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Singapore Pte Ltd Manufacturer s Address Imaging and Printing Manufacturing Operation Singapore 60 Alexandra Terrace 07 01 The Comtech Singapore 118502 declares that the product Product Name HP Deskjet 9800 HP Deskjet 9800d HP Deskjet 9803 HP Deskjet 9803d HP Deskjet 9808 HP Deskjet 9808d HP Deskjet 9860 9868 HP Photosmart Pro
76. er driver select the Printing Shortcuts tab and select the feature from the What do you want to do drop down list For Windows 1 2 3 4 5 6 gt 62 Chapter Load the appropriate paper see Loading media in the input tray Open the printer driver see Printing a document Click the Features tab On the Two sided printing drop down list select Use Auto Duplex Unit Select Preserve Layout Select a binding option on the Booklet Layout drop down list Change any other desired print settings and click OK Print your document 4 Printing and loading media ENWW ENWW For Macintosh 1 2 3 4 5 6 Load the appropriate paper see Loading media in the input tray Click File and then click Print Open the Two Sided Printing panel Select Print Both Sides Select the desired binding orientation by clicking the appropriate icon Change any other desired print settings and click Print Printing booklets 63 Printing posters You can enlarge your document from a single page to multiple tiles that can be pasted together into a poster You can use this feature to enlarge a single page document to many tiles depending on the size of your document 64 EA NOTE You can also access this feature from the Printing Shortcuts tab Open the printer driver select the Printing Shortcuts tab and select the feature from the What do you want to do drop down list For Windows 1 2 3 4
77. er feed problems Some printer problems can be resolved by resetting the printer To reset the printer 1 Press the Power button to turn off the printer 2 Disconnect the power cord from the printer 3 Wait about 20 seconds and then reconnect the power cord 4 Press the Power button to turn on the printer 84 Chapter 6 Troubleshooting ENWW General troubleshooting tips Ensure the following e Power light is on and not blinking When the printer is first turned on it takes approximately 45 seconds to warm up e Make sure the printer is in the Ready state If lights are on or blinking see Printer lights reference e No error messages appear on the computer screen e Power cord and other cables are working and firmly connected to the printer Make sure the printer is connected firmly to a functioning alternating current AC power outlet and is turned on See Printer specifications and Declaration of Conformity for voltage requirements e Media is loaded correctly in the tray and is not jammed in the printer e Print cartridges are properly installed in their correct color coded slots Press down firmly on each one to ensure proper contact Ensure you have removed the tape from each print cartridge e Print cartridge cradle latches and all covers are closed See Inserting the print cartridges e Rear access panel or duplex unit is locked into place e All packing tapes and materials are removed from the printer e Printer c
78. er resources for the product ENWW Special features This printer is equipped with several exciting features 2 Digital photo printing Print high quality color and black and white photographs Wide format printing Print on sizes up to 330 x 483 mm 13 x 19 inches or A3 borderless Borderless printing Use the entire page surface when printing photos and cards by using the borderless printing feature Prints up to 330 x 483 mm 13 x 19 inches or A3 borderless Ink backup mode Continue printing with one print cartridge when the other print cartridge runs out of ink Color management The printer software translates the colors of your photo from their current color space to the selected color space in the printer driver See printer driver online help for more information Automatic paper type sensor The printer automatically selects the print settings that are appropriate for the media in the printer particularly when used with HP media Cancel button Cancel unwanted print jobs at the touch of a button Power saving mode The printer goes into a low power energy efficient mode after it has been idle for 30 minutes Toolbox Get status and maintenance information about your printer It also provides access to the myPrintMileage Web site documentation and online help tools for solving printer problems Panoramic printing Print high quality panoramic photographs with or without borders Pr
79. er weight 129 system requirements 130 Starter CD 4 supplies and accessories accessories 117 system requirements 130 T Toolbox description 4 Information tab 76 ordering printing supplies 116 Printer Services tab 80 Printer Status tab 75 using 74 top cover 6 transparencies loading 37 printing 54 tri color print cartridge lights illustration 7 ENWW troubleshooting automatic two sided printing 107 automatic two sided printing accessory 107 banners not printing correctly 106 borderless printing problems 105 demo page printing 86 diagnostic page printing 87 jammed paper 101 network printing problem 108 photo printing problems 104 printer lights blink 109 tips and resources 84 two sided printing See printing typefaces included 128 U unexpected printouts 94 uninstalling software 13 USB port 8 W warranty 126 Web site Linux 15 myPrintMileage 77 ordering supplies and accessories 115 Windows system requirements 130 Index 141 142 Index ENWW 2006 Hewlett Packard Development Company L P www hp com support
80. ere you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product vacuation des quipements usag s par les utilisateurs dans les foyers priv s au sein de l Union europ enne La pr sence de ce symbole sur le produit ou sur son emballage indique que vous ne pouvez pas vous d barrasser de ce produit de la m me fa on que vos d chets courants Au contraire vous tes responsable de l vacuation de vos quipements usag s et cet effet vous tes tenu de les remettre un point de collecte agr pour le recyclage des quipements lectriques et lectroniques usag s Le tri l vacuation et le recyclage s par s de vos quipements usag s permettent de pr server les ressources naturelles et de s assurer que ces quipements sont recycl s dans le respect de la sant humaine et de l environnement Pour plus d informations sur les lieux de collecte des quipements usag s veuillez contacter votre mairie votre service de traitement des d chets m nagers ou le magasin o vous avez achet le produit Entsorgung von Elektroger ten durch Benutzer in privaten Haushalten in der EU Dieses Symbol auf dem Produkt oder dessen Verpackung gibt an dass das Produkt nicht zusammen mit dem Restmill entsorgt werden darf Es obliegt daher Ihrer Verantwortung das Ger t an einer entsprechenden Stelle f r die Entsorgung oder Wiederverwertun
81. ervices tab printer driver 4 Click Align Print Cartridges and follow the onscreen instructions For Macintosh 1 Load plain paper into the input tray see Loading media in the input tray Open the HP Printer Utility See Using the HP Printer Utility Macintosh 2 3 Inthe Configuration Settings area select Align 4 Click Align Cleaning the print cartridges This section contains a procedure for cleaning the print cartridges automatically For information about cleaning the cartridges manually see The printer is rejecting the pen To clean the print cartridges automatically The print cartridges have microscopic nozzles that can clog when exposed to air for too long In addition if a print cartridge is not used for long periods of time it can also clog resulting in a noticeable decrease in print quality Cleaning the print cartridges unclogs the nozzles Clean the print cartridges if the printed characters are incomplete or if dots or lines are missing from the printed text or graphics A NOTE Cleaning the print cartridges when it is not necessary wastes ink and reduces the life of the print cartridges If print quality has degraded it could be that the cartridge is out of ink Check the ink level before proceeding to clean the cartridges If the cartridge is out of ink replace it For Windows You can clean the print cartridges from the Toolbox or the printer driver 1 Load plain paper into the input t
82. eshooting ENWW ENWW Check the paper type setting When printing on transparencies or other special media select the corresponding media type in the printer driver See Printing on custom sized paper Check the print cartridges If lines in the text or image are broken or do not print properly one or more of the ink cartridges may have run out of ink or are defective Print a diagnostics page to review the performance of the print cartridges see Printing a diagnostics page If necessary clean the print cartridges see Cleaning the print cartridges or replace the cartridges with new ones see Inserting the print cartridges Colors are printed as black and white Check the print settings Make sure Print in Grayscale is not selected in the printer driver The printer is printing in Ink backup Printing Mode If the printer is printing in Ink backup Printing Mode using a photo black or gray photo cartridge colors will print as black and white Verify that the correct print cartridges are installed Wrong colors are printing Check the print settings Make sure Print in Grayscale is not selected in the printer driver Check the print cartridges Whenever print quality noticeably decreases you may need to clean the print cartridge See Using the print cartridges If a print cartridge is out of ink the wrong color may print See Inserting the print cartridges Printout shows bleeding colors Check the print sett
83. espects your privacy and manages this information according to the guidelines that are outlined in the HP Online Privacy Statement http www hp com country us eng privacy htm EA NOTE To view all of the data that is sent to HP select Source for Internet Explorer or Page Source for Netscape from the View menu in your Web browser To gain access to HP Instant Support Use the Toolbox Windows to access HP Instant Support In Toolbox click the Information tab and then click HP Instant Support EA NOTE Do not bookmark the Web pages that are used to open HP Instant Support If you bookmark the site and connect to it by using the bookmark the pages will not contain the current information myPrintMileage myPrintMileage is a service that HP provides to help you keep track of your device usage to help you forecast device usage and plan the purchase of supplies It consists of two parts e myPrintMileage Web site e myPrintMileage AutoSend a utility that periodically updates the device usage information on the myPrintMileage Web site Information tab 77 To use myPrintMileage you must have the following e Toolbox Windows installed e Internet connection Device connected EA NOTE HP recommends that you enable myPrintMileage to send data for three to six months to allow a meaningful amount of data to accumulate on the myPrintMileage Web site To use the Print accounting features you must register for the serv
84. etd eh oie ee ein ied eed 95 Ink is SMEAPING sn audi a ee laden edb devel awd en den ade 95 Check iprint Settings 3s 415425 tree adepte ieee aati Wee ee 95 Check the media type ii ad ee eee eee dl 95 Check the margin settings 0 0 cece eeeeeteeee treet eee eeeraeeeeeeeeneeeeeeeteeeeeeeeea 96 Ink is not filling the text or graphics Completely cccccccceeeeeeeetneeeeeeeeeeeettteeeeeeeeeeenaeees 96 The printer may be in Ink backup Printing Mode ceeeeeecceeeeteeeeeeeeeeteeeeeee 96 Verify the ink levels of the print cartridges eee ceeeceeeeeeeeeeteeeeeeeeteeeeentaeeeees 96 The print cartridges may need to be cleaned ce ceeeectereeeeeeeteteeeeeeetteeeeeeens 96 Check the media type renean a a deceeedensnee 96 The print settings may need to be changed ee eeeeeeceeeeteeeeeeeeetee eter eeeneeeeetaeeeeeeetneeeeeeeea 96 Output is faded or dull colored ss 96 Check the print mode ss 96 You may not be using the best print cartridge for the project eee 96 Check the paper type Setting cc ceeccsseeseeeeeceneeceeeeaeceeeeeeeeaeeeeeeeeeeeeeeeeeeess 97 Check the printcartridges annara etiaai eaten aii 97 Colors are printed as black and white ccceccecceeeeeeeeeeeeeeeeneaaeceeeeeeeeeeeseesenscnnieeeeeeeees 97 Check the pnint Settings narnii aa E einen 97 The printer is printing in Ink backup Printing Mode eseeeeeeeeeeteeteeees 97 Wrong Colors
85. etween 15 to 35 C 59 to 95 F Do not remove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer If the plastic tape has been removed from the print cartridge do not attempt to reattach it Reattaching the tape damages the print cartridge A CAUTION Do not drop the print cartridge Dropping the print cartridge may damage it Storing the print cartridges When a cartridge is removed from the printer store it in an airtight plastic container or in the Print Cartridge Protector A Print Cartridge Protector is shipped with the photo print cartridges B NOTE If you store the print cartridge in an airtight plastic container make sure that the tri color photo and gray photo ink nozzles face down and that the black print cartridges are stored with the ink nozzles face up 22 Chapter 3 Using print cartridges and accessories ENWW To store the print cartridge in the Print Cartridge Protector 1 Insert the print cartridge into the protector and snap it securely in place 2 Toremove the print cartridge from the protector press down and back on the tab inside the protector to release the print cartridge and then remove the print cartridge Printing with a single print cartridge A NOTE To place the printer in Ink backup Printing Mode remove the empty cartridge If one of the print cartridges runs out of ink before you can replace it you can still print with a single
86. ff Resume light blinks Power and Resume lights blink together at same time Paper motor stall Clear the jammed paper See Clearing jams After clearing the jam press the Resume button to continue the print job If no paper jam exists press the Resume button If this does not work turn off the printer and then turn it on again Then resend the print job Carriage stall If there is a paper jam clear the jammed paper See Clearing jams After clearing the jam press the Resume button to continue the print job If no paper jam exists press the Resume button If this does not work turn off the printer and then turn it on again Then resend the print job Power and Resume lights blink Left and right print cartridge lights on Service station stall Open the top cover and unplug the power cord Wait for the Resume and Power lights to go off Close the top cover and plug in the power cord Wait for the printer to reinitialize and resend the print job Hardware error Make sure there is no paper jam in the printer See Clearing ams If you cannot resume the print job cancel the print job Turn off the printer turn it back on and then try to print again If the problem persists turn off the printer and disconnect the cable from the printer Reconnect the cable turn on the printer and then try to print again ENWW Understanding the printer lights 111 Printer light indication
87. g van uw afgedankte apparatuur draagt bij tot het sparen van natuurlijke bronnen en tot het hergebruik van materiaal op een wijze die de volksgezondheid en het milieu beschermt Voor meer informatie over waar u uw afgedankte apparatuur kunt inleveren voor recycling kunt u contact opnemen met het gemeentehuis in uw woonplaats de reinigingsdienst of de winkel waar u het product hebt aangeschaft Eramajapidamistes kasutuselt k rvaldatavate seadmete k itlemine Euroopa Liidus Kui tootel v i toote pakendil on see s mbol ei tohi seda toodet visata olmej tmete hulka Teie kohus on viia tarbetuks muutunud seade selleks etten htud elektri ja elektroonikaseadmete utiliseerimiskohta Utiliseeritavate seadmete eraldi kogumine ja k itlemine aitab s sta loodusvarasid ning tagada et k itlemine toimub inimeste tervisele ja keskkonnale ohutult Lisateavet selle kohta kuhu saate utiliseeritava seadme k itlemiseks viia saate k sida kohalikust omavalitsusest olmej tmete utiliseerimispunktist v i kauplusest kust te seadme ostsite H vitett vien laitteiden k sittely kotitalouksissa Euroopan unionin alueella T m tuotteessa tai sen pakkauksessa oleva merkint osoittaa ett tuotetta ei saa h vitt talousj tteiden mukana K ytt j n velvollisuus on huolehtia siit ett h vitett v laite toimitetaan s hk ja elektroniikkalaiteromun ker yspisteeseen H vitett vien laitteiden erillinen ker ys ja kierr tys s st luonnonvaroja
88. g 101 tips for avoiding 103 paper width guide 7 PCL3 128 photographs 4800 x 1200 optimized dpi 43 digital photography technologies 43 Exif Print 43 guidelines for printing 42 HP Digital Photography 41 HP photo imaging software 44 PhotoREt IV 42 PhotoREt printing 43 printing 42 printing borderless 45 six ink color printing 42 140 Index PhotoREtIV 42 poor print quality 94 posters printing 64 Power button 8 power input 8 Power light 8 power saving mode 2 print cartridge cradle 6 print cartridge latch 6 print cartridges aligning 20 80 cleaning 21 80 ink level display Macintosh 81 ink level display Windows 75 installing or replacing 18 maintaining and storing 22 Print Cartridge Protector 22 printing with a single print cartridge 23 supported 18 print speeds 128 printer display hardware information 76 language 128 memory 129 minimum margins 35 printer driver features 41 printer lights reference 109 registering via Toolbox 76 resolution 128 smart software features 41 special features 2 specifications 127 printer driver changing current print settings 50 changing default print settings 40 customizing setup program 14 installing in Macintosh 11 installing other drivers 15 smart software features 41 128 software 9 system requirements 130 uninstalling 13 Printer Services tab Toolbox 80 Printer Status tab Toolbox 75 printer driver help 4 printing banners 65 booklets 62 borderless printing 41 45 ca
89. g von Elektroger ten aller Art abzugeben z B ein Wertstoffhof Die separate Sammlung und das Recyceln Ihrer alten Elektroger te zum Zeitpunkt ihrer Entsorgung tr gt zum Schutz der Umwelt bei und gew hrleistet dass sie auf eine Art und Weise recycelt werden die keine Gef hrdung f r die Gesundheit des Menschen und der Umwelt darstellt Weitere Informationen dar ber wo Sie alte Elektroger te zum Recyceln abgeben k nnen erhalten Sie bei den rtlichen Beh rden Wertstoffh fen oder dort wo Sie das Ger t erworben haben Smaltimento di apparecchiature da rottamare da parte di privati nell Unione Europea Questo simbolo che appare sul prodotto o sulla confezione indica che il prodotto non deve essere smaltito assieme agli altri rifiuti domestici Gli utenti devono provvedere allo smaltimento delle apparecchiature da rottamare portandole al luogo di raccolta indicato per il riciclaggio delle apparecchiature elettriche ed elettroniche La raccolta e il riciclaggio separati delle apparecchiature da rottamare in fase di smaltimento favoriscono la conservazione delle risorse naturali e garantiscono che tali apparecchiature vengano rottamate nel rispetto dell ambiente e della tutela della salute Per ulteriori informazioni sui punti di raccolta delle apparecchiature da rottamare contattare il proprio comune di residenza il servizio di smaltimento dei rifiuti locale o il negozio presso il quale stato acquistato il prodotto Eliminaci n de residuos de
90. ges and that media is properly loaded in the printer see Loading media in the input tray e Make sure the network cable and the printer cable connections are firmly in place e Try printing a demo page to see if the printer is set up correctly Make sure the printer is turned on press and hold the Power button press the Resume button once and then release the Power button The printer prints a demo page EA NOTE Sharing the printer in mixed Macintosh and PC networking environments is not recommended After checking the printer try to print a document from another client over the network If the document was sent from another client and printed successfully your system settings are probably not configured properly to use this printer Check with your system administrator to solve the problem If the document did not print successfully from another client print a demo page 1 Connect the printer to a PC that is running Windows 2 Install the printer software if it is not already installed on this PC 3 Open the Toolbox see Using the Toolbox 4 From the Printer Services tab click Print a Demo Page Ifthe demo page printed your printer is working but your network settings may be configured incorrectly Check with your system administrator for more information If the demo page did not print this problem is likely caused by a failure in the printer or computer system Call the HP Customer Care Center for help see Custome
91. ghts ss 110 8 HP supplies and accessories Ordering printing supplies through the Toolbox ccc ce eeceeeee eee etene eee eeeeaeeeeeeeeiaeeeeeeeeenaeeeeenenaaes 116 ACCESSONIES nes anaa ann liens cad dieser nt tea he Mean feed 117 Automatic two sided printing accessory ccecceeeeeeeeeeceeeeteeeeeteeeeeeeeeeseeeaaeeeeeteeeaeeees 117 USB Cable siani AE neds chen stelaceds sidan dagassladacnyedeyeiouen ard laces alates neces 117 Network interface sise 117 SUPPIISS 42 34255 ceded retrrmeter a e E dean teeta cota aA aie endacttadeiadgeeevuaducednsteacervidele suas E 118 Print Cartridges 11272080 M nn Manet in bak tnt 118 Photo papers crisare a a A A AE aD 118 Inkjet Papets 2 Ra nan an aa iea adaa ieaiaia iaaea eand dra eiaa aii 119 Transparency TMS cericineniisiiiiinti ir i EAE ERTE 119 Specialty papers iii 119 Gr eting Cards need nant area detre an ed eu dde e 120 Brochure papers san tie hentai a 120 9 Customer support and warranty Obtaining electronic support sise 122 AP Instant SUP POM as d rrr dde ia teehee dt annee a cadevae ste a a a aa diese nie enne arte des d posent de 123 HP Telephone Support ui uiieiieeisesieessereeneeeneeeerenieieees 124 Bele YOU GAL te Rennes E der te toner na dettes 124 Telephone supportnumbers ainoista aai a aaa 124 Hewlett Packard Limited Warranty Statement su 126 10 Printer specifications and Declaration of Conformity vii Printer SP CITICATIONS hrs tes dre Matte ae admire datant duc
92. hange any other desired print settings and click OK Print your document For Macintosh 1 o Db oe a ee w Fan the edges of the label sheets to separate them and then align the label edges Load up to 20 label sheets label side down in the input tray see Loading media in the input tray Click File and then click Page Setup Select A4 or US Letter paper size and click OK Click File and then click Print Open the Paper Type Quality panel Select Automatic or the appropriate paper type Change any other desired print settings and click Print 66 Chapter 4 Printing and loading media ENWW Printing iron on transfers Following are guidelines for printing iron on transfers e Use HP iron on t shirt transfer paper for great results e When printing a mirror image the text and pictures are horizontally reversed from what appears on the computer screen e Input tray capacity up to 20 sheets e lron on transfers are available in Windows only To print iron on transfers 1 Load iron on transfer paper in the input tray print side down see Loading media in the input tray 2 If your software program includes an iron on transfer feature follow the instructions provided with the software program Otherwise follow the instructions below Open the printer driver see Printing a document Click the Features tab Select HP Iron On Transfer from the Paper Type drop down list Click the Advanced tab Set Mirr
93. hes A HP Matte Tri fold Brochure Paper two sided glossy 215 9 x 279 4 mm 8 5 x 11 inches A 120 Chapter 8 HP supplies and accessories ENWW 9 Customer support and warranty The information in this section suggests solutions to common problems If your printer is not operating properly and the suggestions in this guide do not solve your problem try using one of the following support services to obtain assistance e Obtaining electronic support HP Instant Support e HP Telephone Support Hewlett Packard Limited Warranty Statement ENWW 121 Obtaining electronic support You can obtain support from HP from the following electronic sources e Web Visit the printer Web site on hp com for the latest software product operating system and support information http www hp com support e Toolbox Windows The Toolbox provides easy step by step solutions to common printing problems See Using the Toolbox 122 Chapter9 Customer support and warranty ENWW HP Instant Support HP Instant Support is a Web based tool that provides product specific services troubleshooting tips and information about your printer s ink and media usage You must have an Internet connection to use HP Instant Support To access HP Instant Support open the Toolbox and click HP Instant Support on the Information tab A NOTE HP Instant Support Web pages are dynamically created Do not bookmark this site always access it from the
94. iaeeeeeee 91 Verify the number of software programs running on the computer 00 91 Check the printer software settings cc cceceecteeeeeeeeeteeeeeeeeteneeeeeeeetieeeeeeeeea 91 A large file IS printing iis ssssss sienne teat eet idence 91 The printer may be in Ink backup Printing Mode 91 Blank page printed sissiisssrens itedsirddte detdeccecgnetecersecduiden dontnennee des EA E AE einer de 92 Check for empty print Cartridges 0 0 0 0 cee eee etttee reese eee etieeeeeeeeeteeeeeeeeenea 92 The protective tape on the print cartridge nozzle has not been removed 92 Check media Settings siacsesiszdceccepentledeasindaccanesae lecicanesedicandaa A A 92 Something on the page is missing or incorrect 2 eee eee eetee eee ee ettteeeeeeeaeeeeeeeetaeeeeeeeeaaes 92 Check margin Settings 3 veicess ciscceseventedacssstinctecneebedtaczesitlcteeneveeaeeeeeee lated 92 The printer may be in Ink backup Printing Mode 92 Verify the ink levels of the print Cartridges eceeeeeee eee etteeeeeeeteneeeeeeeeae 92 The print cartridges may need to be cleaned eee eeeeeeceeeeeeeeeeeeeenteeeeeeeennaeeeees 92 Check color print S ttings cccctcieisceceevscecegeceetsshagbeceedsndevteteed ieactestenstaaeeentnasteadeaee 92 Check the print location and length of USB cable s is 93 vi Placement of the text or graphics is WONG
95. ice through the myPrintMileage site On the myPrintMileage Web site you can see the following items e Print analysis such as the amount of ink you have used whether you use more black or color ink and the estimated number of pages you can print with the remaining amount of ink e Print accounting which allows you to generate reports showing usage data cost per page or cost per job for a specific time period export this data as Microsoft Excel spreadsheet files and configure the e mail alerts and notifications to receive print accounting reports To gain access to myPrintMileage A From the Toolbox Windows On the Information tab click myPrintMileage and then follow the onscreen instructions Or From the Windows taskbar Right click the Toolbox icon click myPrintMileage and then select View my print usage How Do l The following list contains common printer tasks Click an item in the list to get step by step help with that task e Changing print settings e Cancelling a print job e Clearing jams e Loading media in the input tray e Printing on various media types Printing on cards and smaller sized media e Printing digital photographs o Printing borderless e Printing with the front or rear manual feed slot e Installing the optional automatic two sided printing accessory duplex unit e Inserting the print cartridges 78 Chapter 5 Using the Toolbox ENWW e Aligning the print ca
96. ide the print cartridge into the cradle Ei NOTE Depending on the cartridge size they may not align with each other If you have trouble inserting the print cartridge after lifting the carriage latch verify the printer is on and wait a few seconds for the carriage to disengage before inserting the print cartridge 5 Push down on the print cartridge latch until it snaps closed Make sure the latch does not spring back open EA NOTE Ifyou are installing a new print cartridge the printer will automatically align the print cartridges and use one sheet of paper to print an alignment page If you have higher quality photo media loaded in the input tray you may want to load a sheet of plain paper before installing the new print cartridge 6 Close the top cover Aligning the print cartridges The printer automatically aligns print cartridges whenever a new print cartridge is installed However if your printout is grainy has stray dots or jagged edges you can realign the print cartridges 20 Chapter 3 Using print cartridges and accessories ENWW ENWW For Windows You can align the print cartridges from the Toolbox or the printer driver 1 Load plain paper into the input tray see Loading media in the input tray 2 Open the Toolbox from the Printer Propertiessettings See Toolbox overview for more information or Open the printer driver see Changing print settings 3 Click the Printer Services tab Toolbox or S
97. idelines for energy efficiency For more information on ENERGY STAR guidelines go to the following Web site http Awww energystar gov Energy consumption Federal Energy Management Program This product meets the Federal Energy Management Program FEMP requirements the US government energy savings initiative aimed at reducing power when the product is turned OFF Energy consumption in standby mode See the product specifications Energy consumption in off mode When the product is off an amount of energy is still being consumed Energy consumption can by prevented by turning the product power off then disconnecting the end of the product power cord from the electrical source Environmental product stewardship program 137 Disposal of Waste Equipment by Users in Private Households in the European Union Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about wh
98. idge is damaged or missing e Reinstall the print cartridge If the error persists replace the print cartridge See Inserting the print cartridges e You can still print with one print cartridge See Printing with a single print cartridge Left and right print cartridge lights blink Power light on The left tri color and right photo or black print cartridges are both damaged or missing e Reinstall the print cartridge If the error persists replace the print cartridge See Inserting the print cartridges 112 Chapter7 Printer lights reference ENWW Printer light indication Explanation and recommended action ENWW Understanding the printer lights 113 114 Chapter 7 Printer lights reference ENWW 8 ENWW HP supplies and accessories To order HP supplies and accessories from the HP World Wide Web visit e www hpshopping com U S e www hpshopping ca Canada e www hp com eur hpoptions Europe e www hp com paper Asia Pacific You can also order printing supplies using the Toolbox This section contains the following information e Ordering printing supplies through the Toolbox e Accessories Supplies 115 Ordering printing supplies through the Toolbox The Toolbox lets you order print cartridges directly from your computer There are three requirements to use this feature e The Toolbox must be installed on your computer supported on Windows only e The printer must
99. ights of a consumer e g the United Kingdom b Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations or c Grant the customer additional warranty rights specify the duration of implied warranties which the manufacturer cannot disclaim or allow limitations on the duration of implied warranties 3 THE TERMS IN THIS WARRANTY STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS HP Limited Warranty Dear Customer You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your country You may have additional statutory rights against the seller based on your purchase agreement Those rights are not in any way affected by this HP Limited Warranty Ireland Hewlett Packard Ireland Ltd 30 Herbert Street IRL Dublin 2 United Kingdom Hewlett Packard Ltd Cain Road Bracknell GB Berks RG12 1HN 126 Chapter9 Customer support and warranty ENWW 10 Printer specifications and Declaration of Conformity This section contains the following information e Printer specifications Declaration of Conformity ENWW 127 Printer specifications Print Method Drop on demand thermal inkjet printing Print Speed Fast Fast Normal Best Plain Paper Draft Normal Letter A4
100. in a light portion of a printout If streaks appear in a light portion approximately 63 6 mm 2 5 inches from one of the long edges of a photograph try the following e Install a photo print cartridge see Inserting the print cartridges e Clean the print cartridges see Cleaning the print cartridges Image is printed at an angle e f paper is twisting as it feeds or margins appear crooked make sure the paper width guide and tray extension fit against the edges of the paper e Printing with a single print cartridge To do borderless printing with a single print cartridge the tri color print cartridge must be installed See Printing with a single print cartridge ENWW Resolving borderless printing problems 105 Resolving banner printing problems e Make sure the paper is loaded correctly e Unfold and refold the paper when several sheets feed into the printer at once e Make sure the unattached edge of the banner paper stack is on top and facing the printer e Verify that the correct paper for banner printing is used Check the print settings 1 Open the printer driver see Printing a document 2 Onthe Features tab Windows or the Paper Type Quality panel Macintosh check the following settings e Make sure HP Banner Paper is selected as the paper type e Make sure the appropriate banner size is selected e Check the software e Verify that the software application you are using prints banners Not all software applica
101. inations what they indicate and what action to take if necessary HP supplies and accessories Lists part numbers of the accessories media and print cartridges that can be purchased and used with the printer Customer support and warranty Lists support services to obtain assistance for your printer Printer specifications and Declaration of Conformity Lists information such as print speeds tray capacity and system requirements Also contains a Declaration of Conformity Regulatory information Contains an FCC statement and other regulatory information such as EMI statements LEDs classification energy consumption and the regulatory model number Using this guide 3 Finding other resources for the product You can obtain product information and further troubleshooting resources that are not included in this guide from the following resources 4 Quick Start Guide Provides instructions for setting up the printer and information about the warranty and safety issues Included as a printed guide in the box with the printer Readme file and release notes Provides late breaking information and troubleshooting tips Included on the Starter CD Toolbox Provides information about print cartridge ink levels and access to printer maintenance services See Using the Toolbox for more information Available if you choose an installation option that includes the Toolbox Printer driver onscreen help Windows
102. ing Shortcuts tab Open the printer driver select the Printing Shortcuts tab and select the feature from the What do you want to do drop down list 1 Open the file you wish to print 2 Click File and then click Print 3 To print with the printer s default print settings click OK or Print or To change the print settings for the document open the printer driver For Windows Click Properties or Setup For Macintosh Click Print or Page Setup The path to the printer driver will vary depending on the software program 4 Change any desired print settings and click OK or Print To find more specific printing instructions see other sections in this section Following are two additional references for printing documents e For descriptions of the printer driver features see Understanding smart software features e To make print settings apply to all documents printed by the printer see Changing print settings 50 Chapter 4 Printing and loading media ENWW Printing with the front or rear manual feed slot If you are printing one or just a few photos envelopes or sheets of paper you can use the front manual feed slot and leave your regular media in the input tray The rear manual feed slot uses a straight paper path and is designed for printing single sheets on thick paper up to 280 g m like cardstock and photo paper For information on media types and sizes supported by the manual feed slots see Understanding specific
103. ing media ENWW For Windows 1 D Oo D p9 10 Load the appropriate paper see Loading media in the input tray Open the printer driver see Printing a document Click the Features tab On the Two sided printing drop down list select Manual Select Flip Pages Up to change the page orientation if desired Select a booklet layout from the Booklet Layout drop down list if you want one If you are using the manual feed slot select Manual Feed in the Paper Source drop down list Change any other appropriate print settings and click OK Print your document After one side of the page is printed follow the onscreen instruction to reload the printed pages to print on the other side of the paper If you are printing from the rear manual feed slot ignore the onscreen instruction and go to step 10 If you are printing from the rear manual feed slot maintaining the order of the printed pages reinsert the pages one at a time last printed page first with the printed side facing down and press the Resume button Ex NOTE The direction to reload the printed pages depends on whether you have selected the Flip Pages Up option 1 If you have selected Flip Pages Up reinsert one page at a time printed side down and reversed with the blank side facing up 2 If you have not selected Flip Pages Up reinsert one page ata time printed side down and forward with the blank side facing up Performing auto duple
104. ings Some media type settings such as Transparency Films and Photo Papers and print quality settings such as Best require more ink than others Choose different print settings in the printer driver making sure you select the correct media type See Changing print settings Check the print cartridges Make sure that the print cartridges have not been tampered with Refilling processes and the use of incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage to the printer HP does not guarantee or support refilled print cartridges For ordering information see HP supplies and accessories Poor print quality and unexpected printouts 97 98 Colors do not line up properly Check the print cartridges The print cartridges are automatically aligned when a cartridge is replaced However you might notice improvement in the print quality by performing the alignment procedure yourself See Using the print cartridges Check the graphics placement Use the zoom or print preview feature of your software to check for gaps in the placement of graphics on the page Lines or dots are missing from text or graphics The printer may be in Ink backup Printing Mode The printer enters Ink backup Printing Mode when one of the print cartridges is empty or removed Replace the missing print cartridge with a new one see Inserting the print cartridges Verify the ink levels of the print cartridges
105. int multiple pages on a single sheet of paper Use the printer software to print up to 16 pages on a single sheet of paper Chapter 1 Welcome ENWW Using this guide This guide includes the following sections ENWW Getting started Describes the printer parts and explains how to connect using a USB cable how to install the printer software how to connect to a network and how to connect to an external print server Using print cartridges and accessories Explains how to use the print cartridges and how to install the optional duplex unit Printing and loading media Describes and illustrates how to load print media and explains how to print on various media types and sizes Explains six ink printing which enhances the print quality of photographs and how to use the borderless printing feature Also describes the printer driver features Using the Toolbox Describes the features of the Toolbox such as ink level information print cartridge maintenance and links to troubleshooting instructions HP Instant Support and the myPrintMileage Web site which keeps track of printer usage information Also explains how to order printing supplies directly through the Toolbox Troubleshooting Helps you solve common printer problems such as paper jams or software installation issues and printing problems such as borderless or photo printing problems Printer lights reference Describes and illustrates printer light comb
106. ions Make sure both ends of the USB cable are secure If the printer is connected to a network check the following e Make sure you are not using a phone cord to connect the printer e The network hub switch or router is on and working properly 88 Chapter 6 Troubleshooting ENWW Check printer setup for network environment Ensure the correct printer driver and printer driver port are being used For more information about network connections see Configuring the printer Windows Configuring the printer Mac OS or the documentation provided by your network vendors Check any personal firewall software installed on the computer The personal software firewall is a security program that protects a computer from intrusion However the firewall might block communication between the computer and the printer If there is a problem communicating with the printer try temporarily disabling the firewall If the problem persists the firewall is not the source of the communication problem Re enable the firewall If disabling the firewall allows you to communicate with the printer you might want to assign the printer a static IP address and re enable the firewall Printer does not accept a print cartridge Print cartridge does not fit the printer Verify that the print cartridge is in the correct print cartridge cradle The symbol on the print cartridge and the print cartridge latch should match Printer does not recognize the print
107. ions on the screen to complete the installation 5 When prompted connect the USB cable to the computer and the printer The Found New Hardware wizard appears on the computer screen and the printer icon is created in the Printers folder A NOTE You can also share the printer with other computers using a simple form of networking known as locally shared networking See To share the printer on a locally shared network To connect the printer before installing the software If you connected the printer to the computer before installing the printer software the Found New Hardware wizard appeared on the computer screen Configuring the printer Windows 9 Ey NOTE Ifyou have turned on the printer do not turn off the printer or unplug the cable from the printer while the installation program is running If you do so the installation program will not finish 1 In the Found New Hardware dialog box that provides the option for selecting a method to locate the driver select the Advanced option and click Next EA NOTE Do not allow the Found New Hardware wizard to perform an automatic search for the driver 2 Select the check box for specifying the driver location and ensure that the other check boxes are clear Insert the Starter CD into the CD ROM drive If the CD menu appears close the CD menu Browse to locate the root directory on the Starter CD for example D and then click OK Click Next and then follow the instr
108. l kinds of media require a specific orientation when you print on both sides of a page such as letterhead preprinted paper and paper with watermarks and prepunched holes When you print from a computer running Windows the printer prints the first side of the media first When you print from a computer using the Macintosh the printer prints the second side first Load the media with the front side facing down e When printing finishes on one side of the media the printer holds the media and pauses while the ink dries Once the ink dries the media is pulled back into the printer and the second side is printed When printing is complete the media is dropped onto the output tray Do not grab it before printing is complete e You can print on both sides of supported custom sized media by using the printer s manual duplex capabilities For a list of supported custom sized media see Understanding specifications for supported media EA NOTE You can also access this feature from the Printing Shortcuts tab Open the printer driver select the Printing Shortcuts tab and select the feature from the What do you want to do drop down list See the following sections for printing instructions Performing manual duplexing e Performing auto duplexing Performing manual duplexing You can print on both sides of a sheet of paper by manually turning the paper over and feeding it into the printer again 68 Chapter 4 Printing and load
109. m 6 x 8 inches HP Note Cards with content CD 152 4 x 203 2 mm 6 x 8 inches HP Note Cards with Disney friends 152 4 x 203 2 mm 6 x 8 inches HP Holiday Photo Cards 101 6 x 203 2 mm 4 x 8 inches Greeting cards Media Sizes HP Photo Greeting Cards 1 2 fold 215 9 x 279 4 mm 8 5 x 11 inches A HP Photo Greeting Cards Glossy 1 2 fold 210 x 297 mm 8 27 x 11 69 inches A4 HP Textured Greeting Cards White 1 2 fold 215 9 x 279 4 mm 8 5 x 11 inches A HP Textured Greeting Cards Ivory 1 2 fold 215 9 x 279 4 mm 8 5 x 11 inches A HP Textured Greeting Cards Cream 1 2 fold 210 x 297 mm 8 27 x 11 69 inches A4 HP Linen Greeting Cards White 1 2 fold 215 9 x 279 4 mm 8 5 x 11 inches A HP Linen Greeting Cards Ivory 1 2 fold 215 9 x 279 4 mm 8 5 x 11 inches A HP Matte Greeting Cards White 1 4 fold 215 9 x 279 4 mm 8 5 x 11 inches A 210 x 297 mm 8 27 x 11 69 inches A4 HP Matte Greeting Cards White 1 2 fold with Disney 210 x 297 mm 8 27 x 11 69 inches A4 friends Brochure papers Media Sizes HP Brochure amp Flyer Paper Gloss 215 9 x 279 4 mm 8 5 x 11 inches A 297 x 420 mm 11 7 x 16 5 inches A3 HP Brochure amp Flyer Paper two sided glossy 215 9 x 279 4 mm 8 5 x 11 inches A 210 x 297 mm 8 27 x 11 69 inches A4 HP Brochure amp Flyer Paper Matte 215 9 x 279 4 mm 8 5 x 11 inches A HP Matte Tri fold Brochure Paper 215 9 x 279 4 mm 8 5 x 11 inc
110. n on top of the paper width guide and slide the guide to the right until it stops at the edge of the media Press the input tray lock and retract the tray until it stops at the edge of the media A NOTE When 215 9 x 279 4 mm 8 5 x 11 inch paper is loaded in the input tray the tray extension will close to the edge of the paper and leave a slight gap between the extension and the tray The tray extends further to accommodate larger sized media Loading media in the input tray 37 7 Lower the output tray to its horizontal position 8 Extend the output tray if necessary 38 Chapter 4 Printing and loading media ENWW Using the automatic paper type sensor The automatic paper type sensor automatically selects the print settings appropriate for the media in the printer particularly when used with HP media The sensor scans the first page of the loaded media determines the media type and selects the most suitable settings for your document and then prints the document B NOTE If you know the media type you can select the media in the Paper Type drop down list Following are guidelines for using the automatic paper type sensor e When printing with higher quality media it is recommended that you select the specific paper type in the printer driver e Do not place the printer in direct sunlight Direct sunlight can interfere with the automatic paper type sensor If you want to set the automatic paper type sensor as your
111. n unexpectedly Check power and power connections Make sure the printer is connected firmly to a functioning alternating current AC power outlet See Printer specifications and Declaration of Conformity for voltage requirements Check printer vents The printer vents are located on the sides of the printer If the vents are covered and the printer overheats the printer automatically turns off Make sure the vents are not covered and the printer is in a cool dry location See Printer specifications and Declaration of Conformity for the required operating environment for the printer All printer lights are blinking A non recoverable error has occurred Reset the printer See To reset the printer If the problem persists contact HP See Customer support and warranty Printer is not responding nothing prints Check printer setup See Troubleshooting tips and resources Check the print cartridge initialization When print cartridges are installed or replaced the printer automatically prints an alignment page to align the print cartridges This process takes about seven minutes Until this process is complete only the automatic alignment page can be printed Check the printer software installation Make sure the printer is connected firmly to a functioning alternating current AC power outlet and is turned on See Printer specifications and Declaration of Conformity for voltage requirements Check cable connect
112. ncelling print job 72 digital photographs 42 front manual feed slot 51 iron on transfers 67 labels 66 minimize margins 41 minimum margins 35 multiple pages on single sheet 61 on both sides automatic 69 on both sides guidelines 68 on both sides manual 68 on both sides overview 68 oncards 58 on custom sized paper 55 onenvelopes 56 onHP media 54 on transparencies 54 on various media types 54 panoramic photos 48 panoramic printing 2 posters 64 power saving mode 2 rear manual feed slot 51 using automatic paper type sensor 39 with a single print cartridge 23 printing on both sides See printing printing problems 88 product certifications 130 R readme file 4 rear access panel description 8 release buttons 8 rear manual feed slot description 8 printing 51 regulatory information 133 release notes 4 resolution printer 128 Resume button 8 Resume light 8 ENWW S small media ejector 7 small media guide description 7 using 56 58 smart software features 41 software changing current print settings 50 changing default print settings 40 customizing setup program 14 HP photo imaging software 44 installing in Macintosh 11 other software installing 15 printer driver 9 printer driver features 41 smart software features 41 128 system requirements 130 uninstalling 13 specifications operating environment 130 power consumption 129 power requirements 129 printer 127 printer duty cycle 129 printer size 129 print
113. nd click OK Print your document For Macintosh 5 oe e IS ENWW Load the appropriate media see Loading media in the input tray Make sure the unattached edge is on top of the paper stack pointing towards the printer If your software program includes a banner printing feature follow the instructions provided with the software program Otherwise follow the instructions below Click File and then click Page Setup Select the correct banner paper size and click OK Click File and then click Print Change any other desired print settings and click Print to print your document Printing banners 65 Printing labels Following are guidelines for printing labels Use only paper labels that are designed specifically for your printer Use only full sheets of labels Verify that the labels are not sticky wrinkled or pulling away from the protective backing Do not use plastic or clear labels The ink will not dry on these labels Input tray capacity up to 20 continuous sheets For Windows 1 2 o 0 M O m p Fan the edges of the label sheets to separate them and then align the label edges Load up to 20 label sheets label side down in the input tray see Loading media in the input tray Open the printer driver see Printing a document Click the Features tab Select A4 or US Letter paper size Select HP Labels Glossy or HP Labels Matte Ensure the option to print on both sides is cleared C
114. ng booklets Printing posters Printing banners Printing labels Printing iron on transfers Printing on both sides duplexing Cancelling a print job 27 Selecting print media Your printer is designed to print on a variety of media types such as photo paper plain paper envelopes and transparencies and sizes The printer works well with most office paper types and provides the best results on paper that accepts ink well Always use media that conforms with the types sizes and weights listed in Understanding specifications for supported media It is best to test a variety of media types before buying large quantities Find a media type that works well EA NOTE Use HP media for optimum print quality These print media types are specifically designed to work well with the printer For ordering information see HP supplies and accessories Tips for selecting and using print media e Paper that is too thin has a slick texture or stretches easily can feed improperly through the printer s paper path e Paper that is heavily textured or does not accept ink well can cause poorly filled graphics or text e To ensure that media feeds properly load only one type of media at a time in the input tray or the manual feed slots e Do not use media that is damaged curled or wrinkled It is recommended not to use paper with cutouts or perforations or paper that is heavily textured or embossed e Try to use a
115. nit eee eeeeteeeeeeeeeentaaeeeeeeeeeenaeees 70 Cancelling a print JOD ise scesdecetateceds hav eeheceecdaagecente ceeedesdecseebecovecadbagelive slabadanle lutte fete teln sites eee dee neige 72 5 Using the Toolbox TOOIDOXOVERVIGW 22e in ee Re on bk deleted Helene case um 74 Printer Status ab ne E E EEEE E E tas ne EA tentent eine 75 iv ENWW Information CAB 2528 innisin M t a nn A Os Men en Medal dunes da 76 6 Troubleshooting ENWW HP Instant Supports hisser oeaudacasveeianddeauunstaddanadeeddecaoeeecnduans 76 SeCUNty ANd PrIVACY 23222288 E E nada darsn die antenne dt ie es nee ani 77 To gain access to HP Instant Support ss 77 MY PrintMNGAGE 2223 cect scesdsacdea sendy hante hier denied dites patent lines masse 77 HOW DONS Rien ne ann t entamer ne annee ee en nee ne 78 Printer Services laD acerra ainina Aa ete annee en ann en ini l een attente gg ie tenta enderigenes 80 Using the HP Printer Utility Macintosh ss 81 Viewing the HP Printer Utility panels ss 81 Troubleshooting tips ANd resources ss 84 General troubleshooting tips isa 85 Printing a demo page 22555 ren nas dense cm delta tentent learn en aa tante en ea lanneen lente te 86 Printing a diagnostics page iii 87 Resolving printing Problems 228222hninns nie visbbececeesdaaks Je inner abat lag ethnie 88 Printer shuts down unexpectedly su 88 Check power and power connections ceccceeceeeceeeceeeceeeeeeeeeeeeeeeeeeeeteeeteess 88 Check printer Vents
116. nk backup Printing Mode when one of the print cartridges is empty or removed Replace the missing print cartridge with a new one see Inserting the print cartridges Verify the ink levels of the print cartridges One of the print cartridges may be low on ink To view the ink levels print a diagnostics page see Printing a diagnostics page If the Toolbox is installed you can find ink level information by clicking the Estimated Ink Level tab If the print cartridge is low on ink replace it see Inserting the print cartridges The print cartridges may need to be cleaned Perform the auto clean procedure see Cleaning the print cartridges Check the media type Some types of media do not accept ink well Ink will dry more slowly and smearing may occur See Selecting print media The print settings may need to be changed Increase the print settings to a higher quality mode for example Draft to Normal or Normal to Best Output is faded or dull colored Check the print mode The FastNormal and Draft modes in the printer driver allow you to print at a faster rate They are good for printing drafts To get better results select Normal or Best See Changing print settings You may not be using the best print cartridge for the project For best results use the HP Photo or HP Gray Photo print cartridges to print color or black and white photos and use the HP black print cartridge to print text documents 96 Chapter 6 Troubl
117. or Image to On Change any other desired print settings and click OK Sea NN eS Ss SS Print your document ENWW Printing iron on transfers 67 Printing on both sides duplexing This section contains guidelines and procedures for printing on both sides of the media Guidelines for printing on both sides of the paper e Always use media that conforms to the printer specifications See Understanding specifications for supported media for sizes and types of media supported by the duplex unit For unsupported media types print on both sides manually e Increasing the dry time may prevent ink smudges when printing on both sides For Windows adjust the ink drying time on the Advanced tab in the printer driver For Macintosh adjust the ink drying time by clicking the Ink tab in the Paper Type Quality panel e For best results do not print on paper heavier than 135 g m 36 Ib bond on both sides of labels or transparencies or on both sides of pages that are covered densely with ink Jams can occur when using these types of media for printing on both sides and damage to the printer can occur when printing on both sides of labels e Specify duplex options in your application or in the printer driver e Do not print on both sides of transparencies banner media envelopes photo paper glossy media or paper lighter than 16 Ib bond 60 g m or heavier than 24 Ib bond 90 g m Jams might occur with these media types e Severa
118. or graphics Poor quality printouts Check the print cartridges Replace any clogged print cartridges see Using the print cartridges and try to print again The printer may be in Ink backup Printing Mode The printer enters Ink backup Printing Mode when one of the print cartridges is empty or removed Replace the missing print cartridge with a new one see Inserting the print cartridges Verify the ink levels of the print cartridges One of the print cartridges may be low on ink To view the ink levels print a diagnostics page see Printing a diagnostics page For Windows if the Toolbox is installed you can find ink level information by clicking the Estimated Ink Level tab For Macintosh open the ink level panel from HP Inkjet Toolbox If the print cartridge is low on ink replace it See Inserting the print cartridges The print cartridges may need to be cleaned Perform the auto clean procedure see Cleaning the print cartridges Check the paper quality The paper might be too moist or too rough Make sure the media used meets HP specifications see Selecting print media and try to print again 94 Chapter 6 Troubleshooting ENWW ENWW Check the type of media loaded in the printer e Make sure the tray supports the type of media you have loaded See Understanding specifications for supported media e Make sure you have selected the tray in the printer driver that contains the media you want to use See
119. orSync Note Windows only Macintosh only Media Types Paper Plain inkjet photo glossy banner and Sizes Standard US Letter 8 5 x 11 inches Legal 8 5 x 14 inches Tabloid 11 x 17 inches Super B 13 x 9 inches Executive 7 25 x 10 5 inches Statement 5 5 x 8 5 inches Photo 4 x 6 inches Standard International A6 105 x 148 5 mm A5 148 5 x 210 mm A4 210 x 297 mm A3 297 x 420 mm A3 330 x 482 mm JIS B4 257 x 364 mm JIS B5 182 x 257 mm Transparencies US Letter 8 5 x 11 inches A4 210 x 297 mm 128 Chapter 10 Printer specifications and Declaration of Conformity ENWW ee E E A Envelopes US No 10 4 12 x 9 5 inches US A2 Invitation 4 37 x 5 57 inches US Monarch 3 87 x 7 5 inches European DL 110 x 220 mm C5 162 x 229 mm C6 114 x 162 mm Index Cards US Index card 4 x 6 inches US Index card 5 x 8 inches A6 card 105 x 148 5 mm Labels US Labels 8 5 x 11 inches A4 Labels 210 x 297 mm Custom size 89 9 x 146 05 mm 3 54 x 5 75 inches to 330 2 x 1 270 mm 13 x 50 inches Media Handling Input tray Up to 19 mm 0 75 inches or up to 150 sheets plain paper up to 15 envelopes up to 60 cards up to 30 transparencies or labels photo media Front manual feed Up to 10 sheets plain paper up to 5 envelopes slot or cards up to 8 transparencies photo media Rear manual feed Single sheet thick media up to 0 3 mm slot envelopes cards transparencies
120. osh computer Both the host Macintosh computer and the client Macintosh computers that are using the shared printer must have printer sharing software installed and the printer driver or PPD for the printer that is installed You can run the Installer program to install the printer sharing software and associated Help files The client Macintosh computers should have the appropriate HP printer drivers installed The client Macintosh computers must be PowerMac computers For more information about USB printer sharing see the support information that is available on the Apple Web site http www apple com or the Mac Help on the computer To share with other computers running Mac OS X V10 3 and V10 4 Use the following steps to share the printer among Macintosh computers that are running Mac OS X V10 3 and V10 4 ule 2 Turn on printer sharing on the computer that is connected to the printer the host Open System Preferences click Sharing click Services and then select the Printer Sharing check box To print from the other Macintosh computers the clients on the network preselect the printer in Sharing Then choose the neighborhood where the printer is shared and select the printer Chapter 2 Getting started ENWW Uninstalling the printer software ENWW To uninstall the software for Windows computers If you are using Windows 2000 or Windows XP you must have administrator privileges to uninstall the printer soft
121. ost ed Dal informace o tom kam m ete vyslouzil za zen p edat k recyklaci m ete z skat od ad mistni samospr vy od spole nosti prov d j c svoz a likvidaci domovn ho odpadu nebo v obchod kde jste produkt zakoupili Bortskaffelse af affaldsudstyr for brugere i private husholdninger i EU Dette symbol p produktet eller p dets emballage indikerer at produktet ikke m bortskaffes sammen med andet husholdningsaffald stedet er det dit ansvar at bortskaffe affaldsudstyr ved at aflevere det p dertil beregnede indsamlingssteder med henblik p genbrug af elektrisk og elektronisk affaldsudstyr Den separate indsamling og genbrug af dit affaldsudstyr p tidspunktet for bortskaffelse er med til at bevare naturlige ressourcer og sikre at genbrug finder sted p en m de der beskytter menneskers helbred samt milj et Hvis du vil vide mere om hvor du kan aflevere dit affaldsudstyr til genbrug kan du kontakte kommunen det lokale renovationsv sen eller den forretning hvor du k bte produktet Afvoer van afgedankte apparatuur door gebruikers in particuliere huishoudens in de Europese Unie Dit symbool op het product of de verpakking geeft aan dat dit product niet mag worden afgevoerd met het huishoudelijk afval Het is uw verantwoordelijkheid uw afgedankte apparatuur af te leveren op een aangewezen inzamelpunt voor de verwerking van afgedankte elektrische en elektronische apparatuur De gescheiden inzameling en verwerkin
122. ou can use Media type Input tray and front Manual duplex Auto duplex Borderless printing and rear manual feed slots Standard paper Plain paper Y V4 V4 Thick plain paper V4 va Y HP Bright White Paper V4 V4 VA HP Premium Paper V4 V4 Va HP Premium Presentation Paper wf VA Y Other inkjet papers Y Y VA vA Photo papers HP Photo Paper NS NS Other photo papers Va VA Transparencies HP transparencies V4 lt Other transparency films Specialty papers HP Banner Paper HP iron on transfers HP labels HP note cards HP holiday photo cards LIKSI SIS Other specialty papers Greeting cards 34 Chapter 4 Printing and loading media ENWW Media type Input tray and front Manual duplex Auto duplex Borderless printing and rear manual feed slots HP greeting cards va V4 HP photo greeting cards va V4 va Other greeting cards V4 V4 Brochure papers HP brochure papers Y V4 vA Other brochure papers va V4 vA V4 Understanding supported media weights and capacities The following table provides information about the media weights and capacity that the paper paths can support Tray Type Weight Capacity Input tray Paper envelopes cards 60 to 135 g m 16 to 36 Ib Up to 19 mm 0 75 inches or bond up to 150 sheets plain paper up to 15 envelopes up to 60 cards Transparencies or labels Up to 30 Front manual feed slot Paper envelopes cards
123. ou manage and forecast printer supplies usage e Self diagnostic testing for your device Runs a diagnostic test of your device Select Printer on the Self Help menu on the Instant Support page to start diagnosing the devices HP Instant Support checks the computer and a list of configured devices appears When you select the device that you want to diagnose HP Instant Support can help you with such tasks as making sure that you have the latest device driver available and gaining access to reports about the device status and detailed device diagnostic information If any errors are detected during this process you are given the option to perform updates to the device drivers or to perform detailed diagnostic tests on the device e HP expert help online Active Chat Provides personalized help from an HP support expert over the Web at any time Simply submit a question or a description of your problem Your recent device history system configuration and any actions that you have attempted are automatically forwarded to HP upon your approval so that you will not need to describe the problem again An HP support expert will respond online to solve your problem through a real time Web chat e Knowledge database Use the HP knowledge database to quickly find answers to your questions Security and privacy When you use HP Instant Support detailed device information such as the serial number error conditions and status is sent to HP HP r
124. owever if printer failure or damage is attributable to the use of a non HP or refilled cartridge or an expired ink cartridge HP will charge its standard time and materials charges to service the printer for the particular failure or damage 5 If HP receives during the applicable warranty period notice of a defect in any product which is covered by HP s warranty HP shall either repair or replace the product at HP s option 6 If HP is unable to repair or replace as applicable a defective product which is covered by HP s warranty HP shall within a reasonable time after being notified of the defect refund the purchase price for the product 7 HP shall have no obligation to repair replace or refund until the customer returns the defective product to HP 8 Any replacement product may be either new or like new provided that it has functionality at least equal to that of the product being replaced 9 HP products may contain remanufactured parts components or materials equivalent to new in performance 10 HP s Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP Contracts for additional warranty services such as on site service may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer B Limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER WARRAN
125. paper type that has previously worked well with your printer e Ifyou are printing more than one page on transparencies photo paper or other special paper the printing pauses and the Resume light blinks after each page is printed This allows the printed page to dry before printing the next page You can press the Resume button if you do not want to wait for the printed page to dry before printing the following page however it is recommended to allow each page to dry See the following sections for more information e Understanding specifications for supported media Setting minimum margins Understanding specifications for supported media This section provides information regarding the sizes types and weights of media that the printer supports e Understanding supported media sizes Understanding supported media types e Understanding supported media weights and capacities Understanding supported media sizes The following table lists the sizes of media you can use with each paper path 28 Chapter 4 Printing and loading media ENWW ENWW Media size A3 297 x 420 mm 11 7 x 16 5 inches A3 330 x 483 mm 13 x 19 inches A4 210 x 297 mm 8 27 x 11 69 inches AS 148 x 210 mm 5 83 x 8 27 inches A6 105 x 148 mm 4 13 x 5 83 inches Input tray Front manual feed slot Rear manual feed slot Automatic two sided printing accessory duplex unit B4 257
126. r performing common printer tasks Troubleshooting View help for solutions to common printer problems such as paper jams or software installation issues and printing problems such as borderless or photo printing problems Contact HP Obtain information on how to contact HP HP Instant Support HP Instant Support is a suite of Web based troubleshooting tools HP Instant Support helps you quickly identify diagnose and resolve printing problems HP Instant Support provides the following information about your device e Easy access to troubleshooting tips Provides tips that are customized for your device e Resolution of specific device errors Provides immediate access to information that can help you resolve error messages specific to your device To see a description of the problem and recommendations for solving or preventing the problem click the link within the message To see a list of past device errors click Alerts on the left side of the HP Instant Support page e Notification of device driver and firmware updates Alerts you when a firmware or driver update is available A message appears on the HP Instant Support homepage Click the link within the message to go directly to the download section of the HP Web site e Obtaining support services Provides a list of the support services that are available for your device e Managing ink and media usage myPrintMileage 76 Chapter 5 Using the Toolbox ENWW ENWW Helps y
127. r support and warranty Before calling record your serial number and printer model along with any information about your computer system that is available 108 Chapter6 Troubleshooting ENWW 7 ENWW Printer lights reference The printer lights indicate printer status and are useful for diagnosing printing problems This section contains information about the printer lights what they indicate and what action to take if necessary 1 Right print cartridge light photo black or gray print cartridge 2 Left print cartridge light tri color print cartridge 3 Cancel button 4 Resume button and light 5 Power button and light A NOTE You can also find printer light descriptions on the printer diagnostics page See Printing a diagnostics page 109 Understanding the printer lights Printer light indication Explanation and recommended action Left and right print cartridge lights The left print cartridge light indicates tri color print cartridge status the right print cartridge light indicates photo or black print cartridge status The print cartridge lights can be on or blinking in combination with the Power light and Resume light behaviors listed in this table e On Print cartridge is low on ink or out of ink Replace the print cartridge soon See Inserting the print cartridges e Blinking Print cartridge is damaged missing or incompatible Reinstall or replace the print cartridge
128. ray see Loading media in the input tray 2 Open the Toolbox from the Printer Properties settings See Toolbox overview for more information Or Open the printer driver see Changing print settings Using the print cartridges 21 gt A e Click the Printer Services tab Toolbox or Services tab printer driver Click Clean Print Cartridges and follow the onscreen instructions If you still find a problem in the printout repeat this cleaning process If there is still a problem in the printout either the print cartridge is out of ink and should be replaced or the cartridge has a problem Replace the cartridge if it is out of warranty or contact HP customer service For Macintosh 1 2 3 4 5 6 Load plain paper into the input tray see Loading media in the input tray Open the HP Printer Utility In the Configuration Settings area select Clean Click Clean If you still find a problem in the printout repeat this cleaning process If there is still a problem in the printout either the print cartridge is out of ink and should be replaced or the cartridge has a problem Replace the cartridge if it is out of warranty or contact HP customer service Maintaining the print cartridges The following tips will help maintain HP print cartridges and ensure consistent print quality Keep all print cartridges in their sealed packages until they are needed Print cartridges should be stored at room temperatures b
129. reen Select the print job and then press the Delete key on the keyboard e Macintosh Click the Printer Setup Utility icon and then double click the printer icon Select the print job and click Delete 72 Chapter 4 Printing and loading media ENWW 5 ENWW Using the Toolbox This section contains the following information Toolbox overview Printer Status tab Information tab Printer Services tab Using the HP Printer Utility Macintosh 73 Toolbox overview The Toolbox provides status and maintenance information about your printer It also provides access to documentation and online help tools for solving printer problems E4 NOTE The Toolbox is available for Windows only For Macintosh see Using the HP Printer Utility Macintosh To open the Toolbox 1 Click the Start menu 2 Select the Printer and Faxes settings 3 Right click the HP Photosmart Pro B8300 series icon and select Printer Preferences 74 Chapter 5 Using the Toolbox ENWW Printer Status tab ENWW The Printer Status tab displays ink level information for each print cartridge and also printer status The printer selection drop down list lets you select the printer you wish to use with the Toolbox utilities It lists printers that are compatible with the Toolbox The status window displays messages related to current printer status such as Printing job Top cover open and Print cartridge empty Click this button Tos
130. ridges This process takes about seven minutes and once complete the alignment page may be discarded after it is printed If the printer does not print the page see Troubleshooting tips and resources Problems installing software Verify the computer requirements Make sure the computer meets the system requirements See Printer specifications and Declaration of Conformity Verify installation preliminaries e Before installing software on a Windows computer ensure all other programs are closed e _ Ifthe computer does not recognize the path to the CD drive that you type ensure you are specifying the correct drive letter e If the computer cannot recognize the Starter CD in the CD drive inspect the CD for damage You can download the printer driver from http www hp com support Reinstall the printer software If you are using Windows and the computer cannot detect the printer run the Scrubber utility located in the Utils Scrubber folder on the Starter CD to perform a clean printer driver uninstallation Restart your computer and re install the printer driver See Uninstalling the printer software 100 Chapter6 Troubleshooting ENWW Clearing jams Use the following methods to locate and clear a paper jam For information on how to avoid jams see Tips for avoiding paper jams EA NOTE To prevent jammed paper from tearing off inside the printer try to grasp jammed paper with both hands and exert even pressure on bo
131. rint settings and click Print Printing multiple pages on a single sheet of paper 61 Printing booklets Booklet printing automatically arranges and resizes the pages of a document so when the document is folded into a booklet the page order is correct Performing manual booklet printing For Windows 1 2 3 4 5 6 7 Load the appropriate paper see Loading media in the input tray Open the printer driver see Printing a document Click the Features tab On the Two sided printing drop down list select Manual Select Flip Pages Up to change the page orientation if desired Select a booklet layout from the Booklet Layout drop down list See Performing manual duplexing steps 7 through 10 Performing automatic booklet printing You can print booklets automatically if a duplex unit is installed on the printer see Installing the optional automatic two sided printing accessory duplex unit A NOTE The duplex unit is an optional accessory that is available for the HP Photosmart Pro B8300 series printer It can be purchased separately in some countries regions see HP supplies and accessories For Windows 2000 and Windows XP verify that the duplex unit is installed and that the auto duplex feature is enabled Open the print driver select Properties and select Device Settings Make sure that Allow Manual Duplexing is disabled You can also access this feature from the Printing Shortcuts tab Open the print
132. rinter 1 From the Windows desktop click Start point to Settings and then click Printers or Printers and Faxes 2 Right click the printer icon click Properties and then click the Sharing tab 3 Click the option to share the printer and give the printer a share name 4 Ifyou are sharing the printer with client computers that use other versions of Windows you can click Additional Drivers to install their drivers as a convenience to them This optional step requires you to have the Starter CD in your CD drive 10 Chapter 2 Getting started ENWW Configuring the printer Mac OS You can use the printer with a single Macintosh computer using a USB cable or you can share the printer among other users on a network To install the software for a locally shared network or for a direct connection 1 2 So P S p 10 ENWW Connect the printer to the computer with the USB cable or to the network with a network cable Insert the Starter CD into the CD ROM drive double click the CD icon on the desktop and then double click the Setup icon or Locate the installer in the Installer folder of the Starter CD Click Install Driver and follow the instructions on the screen for your connection type Open the Printer Setup Utility which is located in the Applications Utilities folder To add the printer click the Printers menu and select Add For a direct connection select USB from the menu or For a network connection
133. rtridges e Cleaning the print cartridges Understanding the printer lights e Ordering printing supplies through the Toolbox ENWW Information tab 79 Printer Services tab The Printer Services tab provides utilities that help you maintain and test your printer You can align and clean your print cartridges or print a demo page Click this button To Align Print Cartridges Align the print cartridges See Aligning the print cartridges for more information Clean Print Cartridges Clean the print cartridges See Cleaning the print cartridges for more information Calibrate Color Balance color tints on printed pages See Calibrating the color for more information Print a Demo Page Send a demo page to the printer to verify that the printer is connected to the computer correctly and is working properly 80 Chapter 5 Using the Toolbox ENWW Using the HP Printer Utility Macintosh The HP Printer Utility contains tools to calibrate the printer clean the print cartridges print a test page print a configuration page for the printer and find Web site support information ENWW Opening the HP Printer Utility 44 2 3 Double click the Macintosh HD icon on the desktop Select Applications select Utilities and then select HP Printer Selector Select Photosmart Pro B8300 series and click Launch Utility Viewing the HP Printer Utility panels The following options are available on the HP
134. s Photo papers Media Sizes HP Premium Photo Paper HP Photo Paper Glossy HP Everyday Photo Paper Semi Gloss 10 x 15 cm 4 x 6 inches 10 x 15 cm 4 x 6 inches borderless 210 x 297 mm 8 27 x 11 69 inches A4 satin matte 210 x 297 mm 8 27 x 11 69 inches A4 glossy 10 x 15 cm 4 x 6 inches with tab satin matte 10 x 15 cm 4 x 6 inches with tab 297 x 420 mm 11 7 x 16 54 inches A3 215 9 x 279 4 mm 8 5 x 11 inches A 210 x 297 mm 8 27 x 11 69 inches A4 215 9 x 279 4 mm 8 5 x 11 inches A 10 x 15 cm 4 x 6 inches with tab 10 x 15 cm 4 x 6 inches with tab 215 9 x 279 4 mm 8 5 x 11 inches A 210 x 297 mm 8 27 x 11 69 inches A4 HP Everyday Photo Paper Matte HP Premium High Gloss Film HP Premium Plus Photo 215 9 x 279 4 mm 8 5 x 11 inches A 215 9 x 279 4 mm 8 5 x 11 inches A 210 x 297 mm 8 27 x 11 69 inches A4 10 x 15 cm 4 x 6 inches borderless 210 x 297 mm 8 27 x 11 69 inches A4 10 x 15 cm 4 x 6 inches with tab 118 Chapter8 HP supplies and accessories ENWW ENWW Media Sizes 10 x 30 cm 4 x 12 inches panorama 297 x 420 mm 11 7 x 16 5 inches A3 215 9 x 279 4 mm 8 5 x 11 inches A 13 x 18 cm 5 x 7 inches borderless HP Colorfast Photo Paper Glossy HP Advanced Photo Paper Glossy 215 9 x 279 4 mm 8 5 x 11 inches A 210 x 297 mm 8 27 x 11 69 inches A4 215 9 x 279 4 mm 8 5 x 11 inches A 210 x 297 mm 8
135. s Europe e http www hp com paper Asia Pacific EA NOTE The availability of print cartridges varies by country region The print cartridges might come in different sizes Inserting the print cartridges Use only the replacement cartridges that have the same cartridge number as the print cartridge that you are replacing 18 Chapter 3 Using print cartridges and accessories ENWW To install or replace a print cartridge 1 Turn on the printer open the top cover and lift the print latch CAUTION The print cartridge carriage may be moving into its correct position Be sure the print cartridge carriage is parked at the right hand side of the printer before removing or installing print cartridges 2 If you are replacing a print cartridge grasp the installed print cartridge and slide it out of its cradle To ensure you are placing the new print cartridge into the correct position verify the symbols on the latch match the symbols on the new cartridge 3 If you are installing a new print cartridge remove the print cartridge from its package and then remove the clear nozzle protective tape by pulling on the pink pull tab A CAUTION To prevent clogs ink failure and bad electrical connections do not touch the print cartridge ink nozzles or copper contacts and do not remove the copper contacts ENWW Using the print cartridges 19 4 Hold the print cartridge with the copper contacts facing the printer and then sl
136. s recommended to remove each sheet of paper as it prints and set it aside to dry e Ifthe printed colors visibly shift towards yellow cyan or magenta or there is a tinge of color in the gray shades you need to calibrate the color See Calibrating the color e Align the photo print cartridges for the best possible print quality You do not need to align the print cartridges every time you install a photo print cartridge only when necessary See Aligning the print cartridges e To store a print cartridge see Storing the print cartridges e Always hold photo paper by the edges Fingerprints on photo paper reduce print quality e Photo paper should be flat before printing If the corners of the photo paper curl more than 10 mm or 3 8 inch flatten the paper by putting it in the resealable storage bag then rolling the bag on a table edge until the paper is flat 42 Chapter 4 Printing and loading media ENWW ENWW To print digital photographs 1 Load the photo paper e Ifyou are loading a stack of photo paper see Loading media in the input tray e Ifyou are printing one or just a few sheets you can use the front manual feed slot If you are printing on thick paper and desire a straight paper path you can use the rear manual feed slot If you are using either manual feed slot load paper in a later step e If you are printing 4 x 6 inch photos you can use the input tray or rear manual feed slot 2 Print your photographs
137. scu zakupu produktu Descarte de equipamentos por usu rios em resid ncias da Uni o Europ ia Este s mbolo no produto ou na embalagem indica que o produto n o pode ser descartado junto com o lixo dom stico No entanto sua responsabilidade levar os equipamentos a serem descartados a um ponto de coleta designado para a reciclagem de equipamentos eletro eletr nicos A coleta separada e a reciclagem dos equipamentos no momento do descarte ajudam na conserva o dos recursos naturais e garantem que os equipamentos ser o reciclados de forma a proteger a sa de das pessoas e o meio ambiente Para obter mais informa es sobre onde descartar equipamentos para reciclagem entre em contato com o escrit rio local de sua cidade o servi o de limpeza p blica de seu bairro ou a loja em que adquiriu o produto Postup pou vate ov v krajin ch Eur pskej nie pri vyhadzovan zariadenia v dom com pou van do odpadu Tento symbol na produkte alebo na jeho obale znamen e nesmie by vyhoden s in m komun lnym odpadom Namiesto toho m te povinnos odovzda toto zariadenie na zbernom mieste kde sa zabezpe uje recykl cia elektrick ch a elektronick ch zariaden Separovan zber a recykl cia zariadenia ur en ho na odpad pom e chr ni pr rodn zdroje a zabezpe tak sp sob recykl cie ktor bude chr ni udsk zdravie a ivotn prostredie al ie inform cie o separovanom zbere a recykl cii z skate na miestnom obecnom rade
138. sential software For the Linux driver visit www linuxprinting org to download the software For information about using Linux with HP printers visit hp sourceforge net A NOTE Ifyou are using Windows 2000 or Windows XP you must have administrator privileges to install a printer driver ENWW Installing other software 15 16 Chapter 2 Getting started ENWW 3 ENWW Using print cartridges and accessories This section contains the following information e Using the print cartridges Installing the optional automatic two sided printing accessory duplex unit 17 Using the print cartridges Supported print cartridges To print Insert this print cartridge in the left Insert this print cartridge in the right stall Stall Full color photos HP Tri color HP Photo Black and white photos HP Tri color HP Gray Photo Text and colored line drawings HP Tri color HP Black A You can obtain a list of supported print cartridges for your printer in the following locations e Inthe Quick Start Guide e On the label of the print cartridge that you are replacing e In Windows On the Printer Status tab in the Toolbox click Cartridge Information and click Order Information e In Mac OS From the HP Inkjet Toolbox open the supplies panel To purchase cartridges and other printer supplies go to e http www hpshopping com U S e http www hpshopping ca Canada e http www hp com eur hpoption
139. slot Automatic two sided printing accessory duplex unit Photo 88 9 x 127 mm 3 5x 5 inches Photo 101 6 x 152 4 mm 4 x 6 inches Photo with tab 101 6 x 152 4 mm 4 x 6 inches Photo 127 x 177 8 mm 5 x 7 inches Photo 203 2 x 254 mm 8 x 10 inches Photo 279 4 x 355 6 mm 11 x 14 inches Photo 304 8 x 304 8 mm 12 x 12 inches Photo 10 x 15 cm 100 x 150 mm 4 x6 inches Photo 10 x 15 cm with tab 100 x 150 mm 4 x6 inches Legal 215 9 x 355 6 mm 8 5 x 14 inches Letter 215 9 x 279 4 mm 8 5 x 11 inches Selecting print media 31 32 Media size Statement 129 7 x 215 9 mm 5 5 x 8 5 inches Super B 330 x 483 mm 13 x 19 inches Input tray Front manual feed slot Rear manual feed slot Automatic two sided printing accessory duplex unit Tabloid 279 4 x 431 8 mm 11 x 17 inches Borderless Photo Panorama A4 210 x 594 mm 8 27 x 23 39 inches Borderless Photo Panorama 101 6 x 254 mm 4 x 10 inches Borderless Photo Panorama 101 6 x 279 4 mm 4 x 11 inches Borderless Photo Panorama 101 6 x 304 8 mm 4 x 12 inches Borderless Photo 101 6 x 152 4 mm 4 x 6 inches Borderless Photo with tab 101 6 x 152 4 mm 4 x 6 inches Borderless Photo 127 x 177 8 mm 5 x 7 inches Borderless Photo 203 2 x 254 mm 8 x 10 inches Borderless Photo
140. tab Select the media type from the Paper Type drop down list Select the media size from the Size drop down list Select the paper source from the Paper Source drop down list Change any other desired print settings and click OK Print your document For Macintosh 1 2 3 4 5 6 7 Chapter Load the print media see Loading media in the input tray Click File and then click Page Setup Select the media size and click OK Click File and then click Print Open the Paper Type Quality panel Click the Paper tab and select the media type and source Change any other desired print settings and click Print 4 Printing and loading media ENWW Printing on custom sized paper A NOTE The paper width must be between 76 2 and 330 2 mm 3 and 13 inches the paper length must be between 127 and 1 270 mm 5 and 50 inches For Windows 1 2 3 4 10 11 Load the print media see Loading media in the input tray Open the printer driver see Printing a document Click the Features tab Select Custom in the Size drop down list If you are using Windows XP or Windows 2000 type a name and click Save In the custom paper size dialog box type values for the width and length Choose any of the predefined names from the Name drop down list and click Save to save the custom settings Click OK From the Size drop down list select the name of the custom paper size that you created Select the paper sour
141. th sides while pulling the paper towards you A WARNING Be sure to turn off the printer and unplug it before performing this procedure Clearing a paper jam while printer parts are moving could cause injury 1 Turn off the printer and then unplug it 2 Remove the rear access panel pull out any jammed paper and then reinsert the rear access panel ENWW Clearing jams 101 3 Remove the rear cover from the duplex unit if installed remove any paper and replace the rear cover If the paper jam is not visible by removing the rear cover remove the duplex unit to locate the jam 4 Lift up the output tray and remove any jammed paper from the input tray 102 Chapter6 Troubleshooting ENWW Open the top cover The print cartridge carriage should return to the right side of the printer If the carriage does not return to the right side turn off the printer and then move the carriage to the right Pull any jammed paper towards you CAUTION Do not reach into the printer when the printer is on and the print cartridge carriage is stuck After you clear the jam close all covers turn on the printer if you turned it off and press the Resume button The printer will continue the print job on the next page You will need to resend any pages that were jammed in the printer Tips for avoiding paper jams ENWW Make sure nothing blocks the paper path Do not use media that is damaged curled or wrinkled It
142. ties o ier ci Europos S jungos vartotoj ir priva i nam ki atliekamos rangos i metimas is simbolis ant produkto arba jo pakuot s nurodo kad produktas negali b ti i mestas kartu su kitomis nam kio atliekomis J s privalote i mesti savo atliekam rang atiduodami j atliekamos elektronikos ir elektros rangos perdirbimo punktus Jei atliekama jranga bus atskirai surenkama ir perdirbama bus i saugomi nat ral s i tekliai ir u tikrinama kad ranga yra perdirbta mogaus sveikat ir gamt tausojan iu b du D l informacijos apie tai kur galite i mesti atliekam perdirbti skirt rang kreipkit s atitinkam vietos tarnyb nam kio atliek i ve imo tarnyb arba parduotuv kurioje pirkote produkt Utylizacja zu ytego sprz tu przez u ytkownik w domowych w Unii Europejskiej Symbol ten umieszczony na produkcie lub opakowaniu oznacza e tego produktu nie nale y wyrzuca razem z innymi odpadami domowymi U ytkownik jest odpowiedzialny za dostarczenie zu ytego sprz tu do wyznaczonego punktu gromadzenia zu ytych urz dze elektrycznych i elektronicznych Gromadzenie osobno i recykling tego typu odpad w przyczynia si do ochrony zasob w naturalnych i jest bezpieczny dla zdrowia i rodowiska naturalnego Dalsze informacje na temat sposobu utylizacji zu ytych urz dze mo na uzyska u odpowiednich w adz lokalnych w przedsi biorstwie zajmuj cym si usuwaniem odpad w lub w miej
143. tions print banners e f gaps appear at the ends of the sheets verify that the printer software is operating correctly 106 Chapter6 Troubleshooting ENWW Resolving automatic two sided printing problems E NOTE You can print on both sides manually for unsupported media types See Performing manual duplexing e Paper jam occurs inside the duplex unit See Clearing jams for instructions e Option for printing on both sides cannot be selected e Make sure the duplex unit is installed on the printer Right click the printer icon Select Properties From the Device Settings tab select Duplex Unit Verify that the duplex unit is installed e Make sure the duplex unit is enabled in the printer driver See Performing auto duplexing e Make sure the media type and size selected in the printer driver are supported by the duplex unit See Understanding specifications for supported media e Only one side of the page prints when the print on both sides option is selected e Make sure the correct print options are set in both the printer driver and the application you are using See Performing auto duplexing e Make sure the photo paper is not curled Photo paper should be flat before printing See guidelines under Printing digital photographs e Make sure the media type and size selected in the printer driver are supported by the duplex unit See Understanding specifications for supported media e Binding margin is in the wrong pla
144. tops at the edge of the cards 5 Press the input tray lock and retract the tray until the small media guide stops at the edge of the cards As you retract the tray the small media guide extends until it touches the edge of the media 58 Chapter 4 Printing and loading media ENWW ENWW 6 Lower the output tray For Windows a Open the printer driver see Printing a document b Click the Features tab c Select the size of the cards from the Size drop down list For instructions on printing custom sized cards see Printing on custom sized paper d Select the paper type from the Paper Type drop down list e Change any other desired print settings and click OK f Print your file For Macintosh a Click File and then click Page Setup b Select the size of the cards and click OK For instructions on printing custom sized cards see Printing on custom sized paper c Click File and then click Print d Open the Paper Type Quality panel e Click the Paper tab and select the media type from the Paper type drop down list f Change any other desired print settings and click Print When you have finished printing remove the remaining media a Raise the output tray Printing on cards and smaller sized media 59 b Press the input tray lock and extend the tray c Close the small media guide by moving it 90 counterclockwise d Eject the media by pulling out the small media ejector e After remo
145. uctions on the screen D A Click Finish to close the Found New Hardware wizard The wizard automatically starts the installation program this might take a short while For Windows 98 and Windows Me you must complete the installation program at this point if you want to install a non English driver 7 Complete the installation process EA NOTE The setup program provides options to install non driver components such as the Toolbox which you are recommended to install For instructions about installing these components follow the steps outlined in To install the software before connecting the printer You can also share the printer with other computers using a simple form of networking known as locally shared networking See To share the printer on a locally shared network To share the printer on a locally shared network In a locally shared network the printer is connected directly to the USB connector on a selected computer known as the server and is shared by other computers clients E4 NOTE When sharing a directly connected printer use the computer that has the newest operating system as the server For example if you have a computer running Windows 2000 and another computer running an older version of Windows use the computer running Windows 2000 as the server Use this configuration only in small groups or when usage is low The computer that is connected to the printer is slowed down when many users print to the p
146. utput tray extension is extended otherwise printed pages may fall off the printer e Remove excess media from the output tray There is a limit to the number of sheets the tray can hold e Ifthe duplex unit is not installed properly during a duplex job media may exit through the rear of the printer Reinstall the duplex unit or close its cover Pages are skewing Make sure that media loaded in the input tray is aligned to the right and front guides Multiple pages are being picked up e Make sure the media guides are set to the correct markings in the trays for the media size you are loading Also make sure the guides are snug but not tight against the stack e Make sure that the tray is not overloaded with paper e When you load paper avoid fanning the stack Fanning paper can cause static electricity to build up and intensify multiple pick problems e When reinserting a tray into the printer do so gently Forceful insertion with a full stack of paper may cause sheets to slide up within the printer causing the printer to jam or pick multiple sheets at one time Resolving paper feed problems 99 Troubleshooting installation issues This section provides solutions to common installation problems Problems printing an alignment page e Problems installing software Problems printing an alignment page When print cartridges are installed or replaced the printer automatically prints an alignment page to align the cart
147. ving the media push the small media ejector back to the original position f Reload the desired media into the output tray see Loading media in the input tray 60 Chapter 4 Printing and loading media ENWW Printing multiple pages on a single sheet of paper You can print multiple pages of a document on a single sheet of paper The printer software automatically resizes the document text and images to fit on the printed page ENWW For Windows A 2 3 4 Load the appropriate paper see Loading media in the input tray Open the printer driver see Printing a document Click the Features tab Select the number of pages you want to appear on each sheet of paper from the Pages Per Sheet drop down list If you want a border to appear around each page image printed on the sheet of paper select the Print Page Borders check box Select a layout for each sheet of paper from the Page Order drop down list Change any other desired print settings and click OK Print your document For Macintosh A 2 3 4 Load the appropriate paper see Loading media in the input tray Click File and then click Print Open the Layout panel Select the number of pages you wish to appear on each sheet of paper from the Pages per Sheet drop down list If you want a border to appear around each page image printed on the sheet of paper select the required border from the Border drop down list Change any other desired p
148. ware 5 2 3 4 5 6 7 10 11 12 13 If the printer is connected directly to the computer using a USB cable disconnect the printer Close any running applications From the Start menu open the Control Panel Double click Add Remove Programs Select the printing software that you wish to remove Click the button for adding or removing software Follow the instructions on the screen to complete the removal of the printer software B NOTE If the uninstallation process fails restart the computer and complete the steps above to uninstall the software To run the scrubber utility complete the following steps Disconnect the printer from the computer On the computer restart Windows Insert the Starter CD in the CD drive If the CD menu appears exit the CD menu Locate the scrubber utility on the Starter CD and run the utility e For Windows 2000 and Windows XP use the scrub2k exe file located in the Utils Scrubber Win2k_XP folder Double click the scrubber exe file Restart your computer and re install the printer driver To uninstall the software for Macintosh computers 1 2 D m e If the printer is connected directly to the computer using a USB cable disconnect the printer Restart the computer B NOTE Ifyou do not restart the computer before you uninstall the software some files are not removed from your computer when you run the Uninstall option Insert the Starter CD into th
149. xing You can print on both sides of a sheet of paper automatically if a duplex unit is installed on the printer see Installing the optional automatic two sided printing accessory duplex unit ENWW Printing on both sides duplexing 69 EA NOTE The duplex unit is an optional accessory that is available for the HP Photosmart Pro B8300 series printer It may be purchased separately in some countries regions see HP supplies and accessories To make automatically printing on both sides the default setting for your printer see Changing print settings You can also access this feature from the Printing Shortcuts tab Open the printer driver select the Printing Shortcuts tab and select the feature from the What do you want to do drop down list For Windows 2000 and Windows XP verify that the duplex unit is installed and that the auto duplex feature is enabled Open the print driver select Properties and then select Device Settings Be sure Allow Manual Duplexing is disabled Advantages of using the duplex unit EA Print on both sides of a page without manually reloading the page Print long documents quickly and efficiently Use less paper by printing on both sides of paper Create professional looking brochures reports newsletters and other special items NOTE After the first side of the page is printed the printer pauses while the ink dries Once the ink is dry the paper is pulled back into the duplex
150. y that the photo paper is flat 5 Place the photo paper in the input tray with the side to be printed on facing down 6 Slide the paper guides firmly against the paper EX NOTE Some panoramic paper sizes may extend beyond the edge of the tray When printing on such papers be sure to slide the paper width guide firmly against the edge of the paper 7 Lower the output tray To set up the software Ey NOTE If your software program includes a photo printing feature follow the instructions that are provided with the software program Otherwise follow these instructions 1 Open the Printer Properties dialog box 2 Onthe Printing Shortcuts tab click Photo printing with white borders as the type of document and then select the following options e Print quality Normal Best or Max dpi e Paper size The appropriate photo paper size e Paper type The appropriate photo paper type e Orientation Portrait or Landscape 48 Chapter 4 Printing and loading media ENWW 3 Set the following options as appropriate on the Features and Color tabs e Photo fix options e Advanced color options e Color management e Grayscale quality 4 Select any other desired print settings and then click OK ENWW Printing panoramic photos 49 Printing a document The steps to print a document vary depending on the software program In general follow this procedure to print a document EA NOTE You can also access this feature from the Print
151. zed dpi for color printing and 1200 input dpi This setting might temporarily use a large amount of hard disk space 400 MB or more and will print slower Photo cartridge if present further enhances the print quality Printing Exif Print enhanced photographs Exif Exchangeable Image File Format 2 2 Print is an international digital imaging standard that simplifies digital photography and enhances printed photographs When a photograph is taken with an Exif Print enabled digital camera Exif Print captures information such as exposure time type of flash Printing digital photographs 43 44 and color saturation and stores it in the image s file The printer software then uses this information to automatically perform image specific enhancements resulting in outstanding photographs Printing Exif Print enhanced photos requires e A digital camera that supports Exif Print e Exif Print enabled photo software To print Exif Print enhanced photographs 1 Open the file you wish to print using Exif Print enabled photo software 2 See Enhanced color printing for printing instructions HP Photosmart Essential software HP Photosmart Essential is a Windows software application that provides a fast and easy way to make prints of your photos or to purchase prints online It also provides access to other basic HP Photosmart software features such as saving viewing and sharing your photos To open HP Photosmart Essential On the taskbar

HP B8300 User's Manual

Contents

Download Pdf Manuals

Related Search

Related Contents