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HP 11i User's Manual

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1. page 23 Event Monitoring Service page 24 Offline Diagnostics Environment ODE page 25 Diagnostic Flowcharts page 26 Firmware Updates page 30 Fibre Channel Device Scanning Policy Configuration for HP Integrity Systems page 31 Introduction Troubleshooting Fibre Channel problems can involve a variety of hardware and software components A problem affecting the system may originate in another part of the Fibre Channel Mass Storage interconnect If you cannot solve the problem on your own contact your HP representative Adapter LED States The Fibre Channel Mass Storage Adapter status LEDs indicate the state of the adapter Table 3 1 lists the different LED states for the adapter Table 3 1 AD299A AD355A LED Interpretation Table Yellow LED Green LED HBA State 1 Blink ON Normal Operation 1 Gb link rate link up 2 Blinks ON Normal Operation 2 Gb link rate link up 3 Blinks ON Normal Operation 4 Gb link rate link up OFF Slow blink Normal link down or not started OFF OFF Slot Not Powered or Adapter Card Initialization Failure ON OFF POST Failure dead board Slow blink OFF Wake Up Failure Monitor Fast blink OFF POST Failure Flashing OFF POST Process in Progress OFF ON Failure While Functioning ON ON Failure While Functioning Slow blink Slow blink Offline for Download Fast blink Slow blink Restricted Offline Mode waiting for restart Fl
2. CONTROLLER This section describes how to use HP Support Tools Manager STM to gather information about the Fibre Channel adapters diagnose problems and update firmware STM runs in three modes Menu Mode U X Windows environment U Command Line Mode U se the mstm command to start STM in Menu Mode se the xstm amp command to start STM in X Windows se the cstm command to start STM in Command Line Mode Three tools are available in STM for Fibre Channel Mass Storage adapters e Information Tool The Information Tool provides information about a Fibre Channel adapter without resetting the adapter The following is an example information log Log creation time Hardware path 8 12 Product ID Hardware Path Module Type Hardware Model Hardware Software Software Model Number Software Option Hard Physical Address Slot Number IODC Revision World Wide Name Date Code Logtool Utility Revision Number Revision Number Tue Jun 6 14 12 23 2000 Fibre Channel Interface 8 12 Type A DMA I O 0x15 0 0 0xa7 0x80 Oxffb4c000 3 0 1000080009F64883 3822 The Logtool Utility extracts log errors and enables you to view them This tool provides information about a Fibre Channel adapter without resetting the adapter The following is an example utility log Log creation time Mon Sep 11 17 47 07 2000 Device Path 8 12 Product ID Product Qualifier Logger td 1 5 Fibre Channel
3. Enter the mount point of the drive in the Source Depot Path field and click OK to return to the Software Selection window Click Help to get more information Select the appropriate software bundle for your adapter Select Mark for Install from the Actions menu Select Install from the Actions menu Installation begins and the Install Analysis window opens Click OK in the Install Analysis window to confirm that you want to install the software The Install window opens View the Install window to read processing data while the software installs When the Status field indicates Ready the Confirmation window opens Click OK A second Confirmation window opens Click OK again The Install window opens Click Done The Note window opens Click OK in the Note window to reboot The user interface disappears and the system reboots Once the system comes back up log in as root and open the following files to see any error or warning messages that may have occurred during the installation var adm sw swagent log var adm sw swinstall log Install OnlineDiag which is available at http www software hp com OnlineDiag is also available from the HP Support PLUS CD Installation instructions are available at http docs hp com hpux onlinedocs diag st st inst htm Installing Adapter Hardware The Online Addition and Replacement feature OL for the HP UX 11i v3 release enables PCI host bus adapters to be added or replaced without sh
4. Fibre Channel Topology of HBA Fabric Topologies Private Loop For LUNs with Peripheral Device With Peripheral Device Addressing Addressing the value of this field is the the value of this field is the lower lower 4 bits of the third byte of the 4 bits of the Loop ID of the target N Port ID of the target device This field device usually corresponds to the Arbitrated Loop Physical Address AL_PA of the target device For LUNs with Logical Unit Addressing the value is the Target field of the LUN For LUNs with Volume Set Addressing Flat Space Addressing the value is bits 3 6 of the LUN LUN Addressing Method Peripheral Device Addressing Logical Unit Addressing Value of LUN field in Fibre Channel hardwarePath The Target or LUN field of the Logical Unit Number The LUN field of the Logical Unit Number Volume Set Addressing Flat Space Bits O 2 of the Logical Unit Number Addressing For more information about the fields in the Logical Unit Number please see the SCSI Architecture Model 3 SAM 3 standards document Interpreting Hardware Paths 19 20 3 Troubleshooting and Maintenance This chapter describes the troubleshooting and maintenance tools available for Fibre Channel Mass Storage adapters This chapter addresses the following topics Introduction page 21 Adapter LED States page 21 Obtaining Card Information after Installation page 21 HP Support Tools Manager
5. Interface HP Support Tools Manager 23 Device Type Interface Device Oualifier Fibre Severity Level Error 1Bolt Value 88417 Error 17 The Fibre Channel Driver received a LINK DOWN interrupt Additional Information Frame Manager Status Register 0x1 Received AL PA Register 0x2 Loss of Signal Counter 3 Bad Received Character Count 4 Loss of Synchronization Count 5 Link Failure Count 6 Received EOF Count 9 Generated EOF Count 8 Bad CRC Count 9 Protocol Error Count 10 Possible Causes Recommended Actions It is possible for link down errors to occur under normal operation No action is reguired The system will recover Diagnose Tool The Diagnose Tool runs a loopback test on a Fibre Channel adapter This test is destructive and must only be run by gualified personnel or on instruction from an HP Support Representative Se NOTE STM also includes a Firmware Update tool This tool cannot be used to update the firmware on Fibre Channel adapters Event Monitoring Service Event Monitoring Service EMS notifies you when an event occurs on the system A hardware event monitor monitors the hardware for unusual behavior known as an event and sends a message to the EMS which notifies you of the event and provides suggestions for correcting the problem This service is available for all of the Fibre Channel host bus adapters Fibre Channel Adapter Monitor The Fibre Channel Adapter Monitor monitors
6. World Wide Name 0x208500051E360C30 Switch Node World Wide Name 0x100000051E360C30 Driver state ONLINE Driver Version FCLP PCIe Fibre Channel driver FibrChanl 02 B 11 23 0706 April 10 2007 IFC 1 1 This card is capable of running at bus speeds up to PCIe x4 link width The actual link width is displayed as the PCI Mode Example of Vital Product Data VPD after installation AD355A fcmsutil dev fclp vpd KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKAKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK KKAK KKKKKA ERRE Vital Product Data KAKA KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKAKKKKKKKKKKKKKKKKKKAKKAK Product Description HP AD355A PCIe 2 port 4Gb Fibre Channel HBA Part number AD355 60001 Part Serial number JP47201135 Engineering Date Code A 4718 Mfd Date 4720 Misc Information PW 10W PCIe x4 Gen ROM Firmware version 2 70X3 SLI 3 Z3D2 70X3 AD299A KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK ee Vital Product Data KT KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKAK KK Product Description HP AD299A PCIe 1 port 4Gb Fibre Channel HBA Part number AD299 60001 Part Serial number JP47210016 Engineering Date Code A 4718 Mfd Date 4721 Misc Information PW 7 5W PCIe x4 Gen ROM Firmware version 2 70X3 SLI 3 Z3D2 70X3 Example of ioscan entry after installation fc 0 0 2 0 0 0 0 fclp CLAIMED INTERFACE HP AD299 60001 4Gb
7. a Private Loop Device 10 1 Adapter Overview This manual contains information about HP Fibre Channel Mass Storage Host Bus Adapters that use the fclp driver Each adapter is identified along with installation and troubleshooting instructions This chapter addresses the following topic HP Fibre Channel Mass Storage Overview page 11 HP Fibre Channel Mass Storage Overview A NOTE For the latest copy of this document and related HP Fibre Channel documentation 1 Goto http www docs hp com 2 Inthe Internet amp Networking category select I O Cards and Networking Software 3 Select Fibre Channel HP Fibre Channel Mass Storage is a high speed connection for mass storage It transmits data faster than existing SCSI mass storage interconnects HP Fibre Channel Mass Storage networks are ideal for data intensive applications including data mining atmospheric modeling multimedia geographic information systems and medical imaging HP Fibre Channel host bus adapters HBAs are available for HP 9000 and HP Integrity servers For all supported configurations see the HP Fibre Channel Host Bus Adapter Support Matrix at http www docs hp com Installation steps differ for various systems Be sure to follow the information in this guide for your adapter See the system s documentation for detailed installation procedures and illustrations HP Fibre Channel Mass Storage Overview 1 12 2 Fibre Ch
8. the operation of all supported fibre channel host bus adapter cards on your system If the monitor detects a problem with any of the adapters it immediately sends an event to EMS which alerts you using the notification methods defined for the monitor Error messages identify the problem its cause and corrective actions The Fibre Channel Adapter Monitor employs asynchronous event detection The monitor continuously checks for any errors or abnormal behavior reported by the device driver during I O operations If an error occurs it passes directly to the monitor for immediate analysis If the error warrants notification the monitor immediately generates an event The monitor launches automatically when the system starts ensuring protection for all supported Fibre Channel adapters from undetected hardware failure Supported Products The Fibre Channel Adapter Monitor supports the following product e AD299A e AD355A 24 Troubleshooting and Maintenance Installing and Configuring Support Tools Manager and EMS System reguirements e HP UX computer servers or workstations e HP UX 11i v1 11i v2 11i v3 or later HP UX operating system versions e Support Plus Media CD e If you are using ServiceGuard optional check for the correct version you must have for HP UX 11i v1 11i v2 or later HP UX operating system versions Procedure 1 Install the Support Tools Manager STM from the latest Support Plus Media CD The EMS hardware mo
9. 20Diagnostics Diagnostic Flowcharts The diagnostic flowcharts illustrate the following tests Flowchart 1 Configuration Test Verifies the configuration of the mass storage interface on a host using the ioscan 1M command Flowchart 2 Fibre Channel Checks all hardware connections between your system Connections Test and Fibre Channel mass storage devices to confirm that they are connected and operational Flowchart 3 Boot Test Verifies that the system boots correctly over Fibre Channel See the Support Matrix for the Fibre Channel adapter you are troubleshooting for current system and adapter firmware requirements and other information Support Matrixes for HP Fibre Channel adapters are available at http docs hp com en netcom html Fibre 20Channel Figure 3 1 Flowchart 1 Configuration Test Enter the ioscan command Hardware no state CLAIMED 2 Go to Flowchart 2 Is Update System Firm System ware version Firmware adeguate no Device displayed 4 Go to Flowchart 2 Is the FC FILESET displayed yes 2 On Flowchart 2 Reinstall Fibre Channel software 26 Troubleshooting and Maintenance Flowchart 1 Configuration Test Procedures The sections below provide additional detail on the procedures listed in Flowchart 1 A Enter theioscan command to display information about attached peripherals that are successfully bound to the system for example enter etc i
10. A Technical Specifications Table B 1 Performance Characteristics Characteristics Bus Interface PCI Express x4 PCI Express Lane Speed 2 5 Gb s Connectivity Single port Fibre Channel multi mode short wave optical link Link Speed 4 Gbps 2 Gbps 1 Gbps Link Distance 4 Gbps 150m 2 Gbps 300m 1 Gbps 500m Over 50 125um multi mode fiber optic cable Connector One LC Duplex Connector Physical Length 168 mm 6 6 inches Width 68 mm 2 713 inches Height 9 9 mm 0 39 inches Weight 93 5 g 3 3 Oz Electrical 5 0 watts normal 7 5 watts max Standards Complies with ANSI standards ANSI X3T11 for standard Fibre Channel PCIe Base specification Rev 1 0a and PCIe Electrical Mechanical spec 1 1 Environmental Temperature 5 to 40 degrees C 41 to 104 F operating 40 to 70 degrees C 40 to 177 F non operating Relative Humidity 5 to 90 65 degrees C 149 degrees F non condensing non operating 20 to 80 40 degrees C 104 degrees F non condensing operating Altitude 4 5 km 15 000 ft Electromagnetic USA FCC Class A Europe CISPR 22 Class A Germany FTZ 1046 VDE Level B Japan VCCI Class I Laser Safety Class 1 AD299A Technical Specifications 37 AD355A Technical Specifications 38 Table B 2 Performance Characteristics Characteristics Bus
11. FI driver s device scanning policy When you want to use the EFI shell to access an EFI disk partition attached to a host bus adapter e When your system is experiencing boot failures and you want to ensure that the EFI driver is scanning the device e When you are using an HP Integrity server that does not support a default scanning policy suitable for discovering the boot device For adapters supported by the c1p HP UX driver you change the EFI driver s device scanning policy using the Emulex SCSI Pass Thru Driver configuration menus Modifying the Scanning Policy 1 To view the Emulex driver handle information type at the EFI shell prompt fs0 gt drivers A list of drivers is displayed 2 Write down the driver handle associated with the Emulex SCSI Pass Thru Driver The first column labelled DRV lists the driver handles 3 Enterthedrvcfg s lt driver handle gt command For example if the driver handle is 20 your driver handle may be different fs0 gt drvcfg s 20 4 _ Information is displayed listing all of the HBAs in the system Your listing will vary depending upon how many HBAs are installed in the system 5 Using the arrow keys locate the HBA that you want to configure and select i e highlight the row and press Enter 6 Select highlight the Setup Utility option and press Enter Fibre Channel Device Scanning Policy Configuration for HP Integrity Systems 31 7 Select highlight the Configure Boot Pa
12. HP Fibre Channel Mass Storage Adapters Support Guide FibrChanl 02 fclp Driver HP UX 11i v2 and Mi v3 HP Part Number J4301 90007 Published March 2008 Edition Edition 1 if Copyright 2008 Hewlett Packard Development Company L P Legal Notices The information in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with regard to this manual including but not limited to the implied warranties of merchantability and fitness for a particular purpose Hewlett Packard shall not be held liable for errors contained herein or direct indirect special incidental or conseguential damages in connection with the furnishing performance or use of this material Warranty A copy of the specific warranty terms applicable to your Hewlett Packard product and replacement parts can be obtained from your local Sales and Service Office U S Government License Proprietary computer software Valid license from HP required for possession use or copying Consistent with FAR 12 211 and 12 212 Commercial Computer Software Computer Software Documentation and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard commercial license Trademark Notices UNIXO is a registered trademark in the United States and other countries licensed exclusively through The Open Group Table of Contents erleedegen 11 HP Fibre Channel Mass Storage Overview ls 11 2 Fibre Chann
13. Interface PCI Express x4 PCI Express Lane Speed 2 5 Gb s Connectivity Dual port Fibre Channel multi mode short wave optical link Link Speed 4 Gbps 2 Gbps 1 Gbps Link Distance 4 Gbps 150m 2 Gbps 300m 1 Gbps 500m Over K50 125um multi mode fiber optic cable Connector Two LC Duplex Connectors Physical Length 168 mm 6 61 inches Width 68 mm 2 713 inches Height 9 9 mm 0 39 inches Weight 102 g 3 6 Oz Electrical 7 5 watts normal 10 watts max Standards Complies with ANSI standards ANSI X3T11 for standard Fibre Channel PCIe Base specfication Rev 1 0a and PCIe Electrical Mechanical spec 1 1 Environmental Temperature 5 to 40 degrees C 41 to 104 E operating 40 to 70 degrees C 40 to 177 F non operating Relative Humidity 5 to 90 65 degrees C 149 degrees F non condensing non operating 20 to 80 40 degrees C 104 degrees F non condensing operating Altitude 4 5 km 15 000 ft Electromagnetic USA FCC Class A Europe CISPR 22 Class A Germany FTZ 1046 VDE Level B Japan VCCI Class I Laser Safety Class 1 Technical Specifications Index C cable products 16 cabling requirements 13 customer replaceable units CRUs 13 D diagnose tool 24 diagnostic flowcharts flowchart 1 configuration test 26 flowchart 2 procedures 27 flowchart 2 FC connections test 28 flowchart 3 procedures 29 flowchart 3 boot test 29 E Event Monitoring Service EMS 24 F Fibre Channel adapter
14. OLC OLM housing Outside the USA all models of the OLC OLM are certified as Class 1 laser components that conform to the requirements contained in the International Electrotechnical Commission IEC standard 825 1994 and Amendment 1 1990 along with the CENELEC European Committee for Electrotechnical Standardization European Normalization Standard EN 60825 1992 Certifications include one or more of the following Recognized Component by Underwriters Laboratories Certified by the Canadian Standards Association Certified by VDE Germany and or Certified by Statens Provningsanstalt SP in Sweden Figure A 2 shows the Class 1 information label specified in IEC 825 and CENELEC HD 482 51 Figure A 2 Class 1 Laser Label Class 1 Laser Product Laser Klasse 1 Luckan 1 Laserlaite Appareil A Laser de Classel Product Information Each communications port consists of a transmitter and receiver optical subassembly The transmitter subassembly contains internally a semiconductor laser diode in the wavelength of 770 to 850 nanometers In the event of a break anywhere in the fibre path the OLC OLM control system prevents laser emissions from exceeding Class 1 levels Class 1 laser products are not considered hazardous A WARNING There are no user maintenance or service operations or adjustments to be performed on any OLC OLM model Usage Restrictions Failure to comply with these usage restrictions may result in incorr
15. PCIe 1 port Fibre Channel Adapter fcp 1 0 2 0 0 0 0 108 fclp fcp CLAIMED INTERFACE FCP Domain ext bus 3 0 2 0 0 0 0 108 11 0 0 fclp vbus CLAIMED INTERFACE FCP Array Interface target 15 0 2 0 0 0 0 108 11 0 0 1 tgt CLAIMED DEVICE disk 20 0 2 0 0 0 0 108 11 0 0 1 1 sdisk CLAIMED DEVICE HP MSA VOLUME Troubleshooting and Maintenance disk disk disk disk 21 22 23 24 108 108 108 108 0 2 0 0 0 0 0 2 0 0 0 0 0 2 0 0 0 0 0 2 0 0 0 0 disk 25 0 2 0 0 0 0 108 11 disk 26 0 2 0 0 0 0 108 11 LL 0 0 0 0 0 0 target 16 0 2 0 0 0 0 108 11 0 0 0 0 0 0 2 11 11 11 OOO lt o ES disk 27 0 2 0 0 0 0 108 11 0 disk 28 0 2 0 0 0 0 108 11 0 disk 29 0 2 0 0 0 0 108 11 0 target 17 0 2 0 0 0 0 108 11 disk 30 0 2 0 0 0 0 108 11 0 ext_bus 4 0 2 0 0 0 0 108 11 target 14 0 2 0 0 0 0 108 11 255 ctl 2 0 2 0 0 0 0 108 11 255 0 0 U W ON ND OH HH H H H Ul HP Support Tools Manager 0 sdisk CLAIMED DEVICE HP MSA VOLUME sdisk CLAIMED DEVICE HP MSA VOLUME sdisk CLAIMED DEVICE HP MSA VOLUME sdisk CLAIMED DEVICE HP MSA VOLUME sdisk CLAIMED DEVICE HP MSA VOLUME sdisk CLAIMED DEVICE HP MSA VOLUME tgt CLAIMED DEVICE sdisk CLAIMED DEVICE HP MSA VOLUME sdisk CLAIMED DEVICE HP MSA VOLUME sdisk CLAIMED DEVICE HP MSA VOLUME tgt CLAIMED DEVICE sdisk CLAIMED DEVICE HP MSA VOLUME fclp_vbus CLAIMED INTERFACE FCP Device Interface tgt CLAIMED DEVICE sctl CLAIMED DEVICE HP MSA
16. adapter is installed The hardware path is different for each installed adapter If an installed Fibre Channel adapter reguires the c1p driver and the appropriate driver does not appear as shown above the driver is not installed If the ioscan output is similar to the following fc 0 0 2 1 0 UNCLAIMED UNKNOWN HP UX detected the adapter but the drivers are not properly loaded If the correct driver is installed but the adapter does not show in the ioscan output the driver is not recognizing the adapter If the ioscan output indicates a problem contact HP for assistance Verifying Connectivity Once your HP Fibre Channel Mass Storage software and hardware are installed and running follow these steps to verify connectivity 1 Check the state of all Fibre Channel hardware and interfaces Enter the ioscan command and verify that the Hardware State and the HW Interface State are CLAIMED If the Fibre Channel device file has not been created enter the following commands insf e ioscan f Verify that all devices you attached to the Fibre Channel adapter are listed in the ioscan output For example if you have a direct attach Fibre Channel device attached to the system the ioscan output may look like the following 8 12 8 0 255 0 1 0 sdisk CLAIMED DEVICE DGC C3400WDR5 The example above is the hardware path of LUNO of a directly attached Fibre Channel Mass Storage device with Loop ID of 1 For details on interpreti
17. annel Adapter Installation This chapter contains installation prerequisites guidelines and procedures for each host bus adapter This chapter addresses the following topics Prereguisites page 13 Installing Driver Software page 13 Installing Adapter Hardware page 14 Attaching the Adapter to Other Fibre Channel Devices page 16 Verifying the Fibre Channel Adapter Installation page 16 Verifying Connectivity page 17 Interpreting Hardware Paths page 18 Prereguisites Before installing the adapter follow these steps 1 Verify compliance with supported configurations using the HP Fibre Channel Host Bus Adapter Support Matrix at http docs hp com en netcom htmlfFibre 20Channel 2 Determine if the adapter is a Customer Replaceable Unit CRU using the HP Fibre Channel Host Bus Adapter Support Matrix If the adapter is not a CRU contact your HP representative for installation assistance Field Replaceable Units FRUs must be installed or replaced by gualified Hewlett Packard service representatives only CRUs can be installed or replaced by customers or gualified Hewlett Packard service representatives 3 Check the following conditions e To verify that the usr bin usr sbin and sbin directories are in the PATH enter the following command echo PATH e Verify that you have the following items _ Grounding wrist strap _ Fibre Channel driver software media included
18. ashing Slow blink Restricted Offline Mode test active Obtaining Card Information after Installation Example of Card information after Installation AD355A fcmsutil dev clp Vendor ID is 0x10df Introduction 21 ER Device ID is 0xfe00 PCI Sub system Vendor ID is 0x103c PCI Sub system ID is 0x7049 Chip version 2 Firmware Version 2 70A5 SLI 3 Z3F2 70A5 Driver Firmware Dump Available NO Driver Firmware Dump Timestamp N A Topology PTTOPT FABRIC Link Speed 4Gb Local N Port id is 0x011900 Previous N Port id is None N Port Node World Wide Name 0x50060b0000fd7521 N Port Port World Wide Name 0x50060b0000fd7520 Switch Port World Wide Name 0x201900051e02ed2e Switch Node World Wide Name 0x100000051e02ed2e Driver state ONLINE Hardware Path is 0 3 0 0 0 0 Maximum Frame Size 2048 Driver Version O t FCLP PCIe Fibre Channel driver FibrChanl 02 B 11 23 0706 Apr 10 2007 IFC 1 1 AD299A fcmsutil dev clp Vendor ID 0x10DF Device ID 0xFEOO PCI Sub system Vendor ID 0x103C PCI Sub system 0x7046 Chip Revision ID 0x2 Firmware Version 2 70X3 SLI 3 Z3D2 70X3 Driver Firmware Dump Available NO Driver Firmware Dump Timestamp N A Hardware Path 2 0 4 0 0 0 0 Topology PTTOPT FABRIC Link Speed 4Gb Local N Port id 0x018500 Previous Local N Port id None N Port Node World Wide Name 0x50060B0000FD614B N Port Port World Wide Name 0x50060B0000FD614A Switch Port
19. ch mode update Host bus adapters that use the c1p HP UX driver use Emulex EFI driver menus for performing the updates Preparing to Update This procedure assumes that you have obtained a new EFI driver and or adapter firmware from HP and have loaded it into an EFI filesystem called s0 Theefi cp command can be used to copy files from HP UX into an EFI partition It is important to make sure that the EFI filesystem is not attached to the adapter you are about to update It is often helpful to write down the EFI directory and filename of the firmware file because you will be reguired to enter the directory and filename as part of the update Updating the Firmware 30 1 To view the Emulex driver handle information type at the EFI shell prompt fs0 gt drivers A list of drivers is displayed 2 Write down the driver handle associated with the Emulex SCSI Pass Thru Driver The first column labelled DRV lists the driver handles 3 Enter the drvcfg s lt driver handle gt command For example if the driver handle is 20 your driver handle may be different fs0 drvcfg s 20 Troubleshooting and Maintenance 4 Information is displayed listing all of the HBAs in the system Your listing will vary depending upon how many HBAs are installed in the system 5 Using the arrow keys locate the HBA that you want to configure and select i e highlight the row and press Enter 6 Select i e highlight the Firmware Update opt
20. d only to protect the adapter port when it is not in use Do not use the protector as a diagnostic tool Install OnlineDiag which is available at http www software hp com OnlineDiag is also available from the HP Support PLUS CD for HP 9000 systems or the IPF CD for Itanium systems Installation instructions are available at http docs hp com hpux onlinedocs diag st st inst htm Install all driver software and dependent patches before you install the adapter For more information see FibrChanl 02 fclp Fibre Channel Mass Storage Driver for HP UX 11i v2 Release Notes available at http docs hp com en netcom html Fibre 20Channel NOTE See the system documentation for information about how to safely shut down your system and obtain access to expansion slots To install the Fibre Channel adapter follow these steps NOTE With HP UX 11i v2 be sure to check that you are installing the card in a non switched slot If you install the card in a switched slot you will see the following error message fclp ifc attach HBA installed in unsupported slot If you see this message you must shut down the system remove the card and re install it in a non switched PCle slot Refer to the server documentation for instructions on how to identify a non switched PCle slot Install all driver software and dependent patches Shut down the system Insert the card into the highest performance PCle slot available Attach fiber cabli
21. e the system firmware Then go back to number 1 on Flowchart 1 Device Displayed If devices do not display go to number 4 on Flowchart 2 Diagnostic Flowcharts 27 Fibre Channel Connections Test Figure 3 2 Flowchart 2 Fibre Channel Connections Test Verify that the FC adapter is Reinstall properly seated the adapter Go to Flowchart 1 Adapter problem Call HP Verify that the connectors are solidly connected Verify the connection to the device Verify that the device is powered on Run the device diagnostics 28 Troubleshooting and Maintenance Flowchart 2 Connections Test Procedures The sections below provide additional detail on the procedures listed in Flowchart 2 A Verify that the Fibre Channel adapter is properly seated Shut down the system by entering usr sbin shutdown h Power off the system and disconnect the cables Check that the adapter is properly seated in the backplane To verify that it is seated correctly power on the system Adapter problem call HP Contact your HP service representative for assistance Verify that the connectors are solidly connected Without powering off the system make sure that the connectors on the fiberoptic cable match the keyed connectors on the adapter and that they are solidly connected Verify the connection to the Fibre Channel Mass Storage device Make sure the Fibre Channel cable is fully connected to the Fibre Channel Mass Storage device and the de
22. ect operation of the system and points of access may emit laser radiation above the Class 1 limits established by the IEC and U S DHHS 34 Regulatory Statements Laser Safety Finland LASERTURVALLISUUS LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT Fibre Channel 1063 MBaud Optical Link kortille on asennettu optista tiedonsiirtoa varten laserl hetin joka l hett signaalit siihen kytketyn optisen kuidun kautta Normaalissa toimintatilassa l hetin on k ytt j lle turvallinen luokan 1 laserlaite eik k ytt j voi altistua sen l hett m lle s teilylle Optisen l hetinmoduulin turvallisuusluokka on m ritetty standardin EN 60825 1991 mukaisesti Optisessa l hetinmoduulissa ei ole huollettavia kohteita eik sen tehtaalla tehtyj s t j tule muuttaa L hetinmoduuli on my s suunniteltu siten ett turvallisuusluokan 1 s teilyrajat eiv t ylity vaikka l hetinmoduuliin kytketty optinen kuitu rikkoutuu tai kytket n irti l hettimen toimiessa L hetinmoduulin turvallisen toiminnan varmistamiseksi on noudatettava tarkoin sen asentamisesta ja toiseen vastaanottavaan laitteistoon kytkemisest annettuja ohjeita Tiedot optisessa l hetinmoduulissa k ytett vien laserdiodien s teilyominaisuuksista e Aallonpituus e SW 770 850 nm Laser Safety Statements 35 36 B Technical Specifications This appendix provides technical specifications for the Fibre Channel Host Bus Adapters AD299
23. el Adapter Installation 13 e EE 13 Instale Driver oL Wat Yd Y DYF FY WYD 13 stalling Adapter Hat ware eeh EL eyn FF Gy UY WY ddo e 14 Installing the Fibre Channel Adapeers are ee 15 Attaching the Adapter to Other Fibre Channel Devices ussn euucneiieneuainenne 16 Verifying the Fibre Channel Adapter Installations ne rennes 16 Verifying Connectivity nee 17 Interpreting Hardware Paths an ae ee ee 18 3 Troubleshooting and Moimtenonce ss 21 Introductions Dy TA eee Y dd CF Y PATO SA NY NA nm Y DD rte 21 Adapter LEO States ebe ea 21 Obtaining Card Information after Me ALISON SES ne Sn en atuado 21 et GE E 23 Event Monitoring Service a dans taa 24 Fibre Channel Adapter Monitor en ee ze aaa 24 Supported Produc iO ice 24 Installing and Configuring Support Tools Manager and EMS 25 SV SECU DOC UCIT A A O 25 Procedure A Bd EE EE en SR ee 25 Offline Diagnostics Environment ODE ni er 25 RE 26 EE 26 Flowchart 1 Configuration lest Proeedures tege Eegeregie ere 27 Fibre Channel Connections Test 28 Flowchart 2 Connections Test Droceduresg YY HYLL LLY LEL GLY H LLCC LLE A aa Finn 29 Su UN EEEE E de less tae Abee Y do Yd cie E dd ent 29 Flowchart 3 Boot Test Procedures ooooccccnonocncnnonaconononacocononarocononarocononarocononarocononanocononacricinananoss 30 Firmware Updates ana a u Ka OKS aa Pa me Dee assa Game 30 Fibre Channel Host Bus Adapter Online Firmware Updates 30 Fibre Channel Host Bus Adapters Offline Driver and Firmware U
24. he minimum reguired date code for your adapter If Yes go to step D if No go to step C C Update firmware Update the firmware to the appropriate level D Is the minimum required Fibre Channel adapter ROM firmware installed This step applies to Fibre Channel adapters installed in HP 9000 and HP Integrity systems If the minimum ROM firmware version or a later version is installed go to 4 on Flowchart 2 If not go to step E E Is the minimum required EFI version for the Fibre Channel adapter installed This step applies to Fibre Channel adapters installed in HP Integrity systems only If the minimum EFI version or a later version is installed go to 4 on Flowchart 2 If not go to step G Firmware Updates This section explains the process for updating the firmware of your Fibre Channel host bus adapter Fibre Channel Host Bus Adapter Online Firmware Updates The Fibre Channel host bus adapters that use the c1p driver can be updated while the system is online using the cmsut il command The rom_fw_update option to the fcmsut il command updates the HBA s runtime firmware and theefi_drv updateoptionofthe fcmsutil command updates the EFI driver Fibre Channel Host Bus Adapters Offline Driver and Firmware Updates The Extensible Firmware Interface EFI is an Itanium based preboot environment used to update the EFI driver and firmware on the adapter EFI can be used to update a single adapter port or multiple ports using the bat
25. ion and press Enter 7 _ Choose the option to update a single adapter port or batch mode to update several adapter ports 8 Follow the onscreen instructions to complete the update process Fibre Channel Device Scanning Policy Configuration for HP Integrity Systems Because fibre channel SANs can contain many potential boot devices it is necessary to use an appropriate EFI device scanning policy when booting an HP Integrity server which is connected to a SAN The intent of the device scanning policy is to allow a fibre channel EFI driver to find a fibre channel boot device yet still allow the scanning process to complete in a reasonable amount of time Most HP Integrity servers implement default device scanning policies that work well with fibre channel without needing modification For example the server s default policy might start a single EFI driver which is attached to a Known boot path If the system is booting from a SAS internal disk for example the server would not start the fibre channel EFI driver Another way that an HP Integrity server can speed the boot process is to pass the Known boot path directly to the EFI driver The EFI driver then only needs to search the SAN for that particular target and LUN In most cases the server s default EFI device scanning policy should not need modification to work properly with host bus adapters supported by the c1p HP UX driver In certain cases it is useful to expand the E
26. lementation Fran aise en vigueur l installation ou le transfert d installation et l exploitation de cet appareil de classe A doivent faire l objet d une d claration en deux exemplaires simultan ment aupr s des services suivants e Comit de Coordination des T l communications 20 avenue de Segur 75700 PARIS e Pr fecture du d partement du lieu d exploitation Le formulaire utiliser est disponible aupr s des pr fectures La d claration doit tre faite dans les 30 jours suivant la mise en exploitation Le non respect de cette obligation peut tre sanctionn par les peines pr vues au code des Postes et T l communications et celles indiqu es dans la loi du 31 mai 1993 susvis e Arr t du 27 Mars 1993 publi au J O du 28 Mars ATI Regulatory Statements 33 VCCI Statement Japan Figure A 1 Japanese VCCI Statement EE CORE RAEG EE ES DIAS VCCI OBE LES EIERE CT CO EE ERR d ERA FEISELTLENBYUET CORONAS S ESERENICEND ES Laser Safety Statements Certification and Classification Information This product contains a laser internal to the Optical Link Card Optical Link Module OLC OLM for connection to the Fibre communications port In the USA all models of the OLC OLM are certified as Class 1 laser product and conform to the requirements contained in the Department of Health and Human Services DHHS Regulation 21 CFR subchapter J The certification is indicated by a label located on the plastic
27. monitor description 24 installation procedures 25 installation requirements 25 supported products 24 field replaceable units FRUs 13 H hardware monitor 24 HBAs host bus adapters 11 host bus adapters 11 information tool 23 installing driver software 14 interpreting hardware path private loop devices 18 public loop devices 18 L logtool utility 23 O offline diagnostics 23 S STM modes 23 STM tools diagnose 24 information 23 logtool utility 23 Support Tools Manager STM 23 T troubleshooting overview 21 V verifying connectivity 17 39
28. ng HP 9000 and HP Integrity systems running without an operating system or systems that cannot be tested using online tools The offline environment is also useful for testing before a system is booted ODE provides a user friendly interface for diagnostics and utilities developed to run in an offline environment ODE has a distributed architecture consisting of several modules Each module has a specific function and uses well defined protocols to communicate with the other modules You can use either the command line interface or the menu driven interface The command line interface enables you to select tests and utilities to execute on a specific hardware module The menu driven interface enables you to specify the hardware module to be tested then ODE selects the appropriate tests to execute on the module ODE consists of the following Test Controller Acts as the user interface and launches the execution of the Test Modules Test Modules Diagnostic or utility programs designed to execute within ODE These modules exercise or diagnose user specified hardware units Offline Diagnostics Environment ODE 25 System Library SysLib A set of common routines for use by both the Test Controller and the Test Modules These routines perform I O string parsing and system control For more information on ODE see the Itanium Processor Family IPF Offline Diagnostics and Utilities CD Overview at http docs hp com en diag html Offline
29. ng hardware paths for Fibre Channel devices see Interpreting Hardware Paths page 18 If all attached devices are not listed or appear as UNCLAIMED see the Troubleshooting and Maintenance chapter of this guide Verifying Connectivity 17 Interpreting Hardware Paths Examples 2 1 and 2 2 illustrate the Fibre Channel hardware path format 18 Example 2 1 Hardware Path for a Direct Fabric Attach Device ia Domain Area Port S Target LUN AN AS 0 1 2 0 1 19 255 0 0 0 Example 2 2 Hardware Path for a Private Loop Device Domain Area Port Bus Target LUN I JA 0 1 2 0 8 0 255 0 1 0 Table 2 3 describes each field in the hardware path Table 2 3 Hardware Path Field Descriptions Adapter Fibre Channel Topology of HBA Fabric Topologies Private Loop The hardware path of the Fibre Channel adapter through which the Logical Unit Number LUN is seen For multiport adapters this field describes a specific port on the adapter addressing method used Domain Dependent on the Fibre Typically the Domain ID of the switch to 8 HP UX uses a Domain ID of 8 to Channel topology of the which the target deviceis attached taken indicate private loops Fibre Channel HBA from the most significant byte of the switches seen by HP UX hosts cannot N Port ID of the target device be configured with domain ID of 8 Area Depends on the Fibre Taken from the second byte of the N_Port 0 Channel topology of
30. ng to the adapter All Fibre Channel host bus adapters that use the fclp driver use a cable terminated with an LC connector gt ee Installing Adapter Hardware 15 Attaching the Adapter to Other Fibre Channel Devices To attach the adapter to other Fibre Channel devices follow these steps 1 2 3 4 Remove the Fibre Channel host bus adapter s optical port protector if included Attach a connector cable to the Fibre Channel host bus adapter a Align the slotted plug with the keyed connector b Push the connector in until you hear it click Attach the free end of the cable to a compatible Fibre Channel device Reconnect the power cord if necessary and power on the system Table 2 3 lists the Fibre Channel cables that you can use when connecting devices to Fibre Channel host bus adapters Table 2 2 Cable Products LC LC 221692 B21 Fibre Channel Cable 2m LC LC 50 125 Duplex 221692 B22 Fibre Channel Cable 5m LC LC 50 125 Duplex M M 221692 B23 Fibre Channel Cable 15m LC LC 50 125 Duplex M M 221692 B26 Fibre Channel Cable 30m LC LC 50 125 Duplex M M 221692 B27 Fibre Channel Cable 50m LC LC 50 125 Duplex M M LC SC 221691 B21 Fibre Channel Cable 2m LC SC 50 125 Duplex M M 221691 B23 Fibre Channel Cable 15m LC SC 50 125 Duplex M M SC SC 234457 B23 Fibre Channel Cable 15m SC SC 50 125 Duplex M M A NOTE Be sure to use LC LC or LC SC cables for the Fibre Channel h
31. nitors automatically install when you install STM a Enter the following command to see if SIM is installed on your system usr sbin cstmThe message Information Support Tools Manager should appear on your screen indicating that STM is installed on your system b If this does not appear STM needs to be installed For instructions on how to install STM see Chapter 5 Using the Support Plus Media to Install Diagnostics in the manual Support Plus Diagnostics User s Guide available at http docs hp com diag index html 2 Examine the list of supported products to see if any of your devices have special requirements to be monitored 3 Add or modify monitoring requests to customize the monitoring configuration for your system 4 Recommended Verify that monitors are correctly operating for example simulate a hardware failure or event and view the logs The default hardware monitoring configuration meets most monitoring reguirements By default messages regarding warning serious and critical events are written to var adm syslog syslog logand sent to the root e mail address All events are also stored in var opt resmon log event log If you must customize the default monitoring configuration you can add or modify monitoring reguests as needed Offline Diagnostics Environment ODE All HP Fibre Channel adapters support the HP Offline Diagnostics Environment ODE ODE is an offline support tools platform for troubleshooti
32. nment This eguipment generates uses and can radiate radio freguency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this eguipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The end user of this product should be aware that any changes or modifications made to this eguipment without the approval of Hewlett Packard could result in the product not meeting the Class A limits in which case the FCC could void the user s authority to operate the eguipment IEC Statement Worldwide This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be reguired to take adeguate measures DOC Statement Canada This Class A digital apparatus meets all reguirements of the Canadian Interference Causing Eguipment Regulations Cet appareil numerigue de la classe A respecte toutes les exigences du R glement sur le materiel brouilleur du Canada Sp cification ATI Classe A France DECLARATION D INSTALLATION ET DE MISE EN EXPLOITATION d un materiel de traitement de l information ATT class A en fonction des niveaux de perturbations radio lectriques mis d finis dans la norme Europ enne EN 55022 concernant la Compatibilit Electromagn tique Cher Client Conform ment la R g
33. oscan For more information see the ioscan manpage HP adapter displayed The ioscan output displays information about every peripheral adapter in the system backplane Hardware state CLAIMED The hardware state is operational if CLAIMED displays for the Fibre Channel adapter under the Hardware State heading If the Fibre Channel adapter is CLAIMED go to H If the Fibre Channel adapter is not CLAIMED go to number 2 on Flowchart 2 Check the Support Matrix for the minimum system firmware version reguired to support the Fibre Channel adapter in your system then confirm which system firmware version you have If the system firmware meets or exceeds the minimum reguired version go to E If not go to G Enter the swlist command to see if the Fibre Channel Mass Storage filesets have been installed For example enter swlist 1 fileset Does FC FILESET display The file sets displayed depend on the Fibre Channel adapter product you are using An example of file set for the PCI Tachyon TL and XL2 adapters is FC TACHYON TL FC TL KRN and FC TACHYON TL RUN An example file set for the AD299A single port adapter is FC FCLP KERN and FC FCLP RUN An example file set for other Fibre Channel adapters is FCMassStorage FCMS KRN and FCMassStorage FCMS RUN If the proper FILESET displays and you still do not see the adapter the adapter may have a problem Go to Flowchart 2 If the file sets do not display proceed to I Updat
34. ost bus adapters which use the fclp driver Verifying the Fibre Channel Adapter Installation To verify that your Fibre Channel Adapter has been correctly installed follow these steps 16 1 Enter the following command ioscan f Verify that the correct drivers appear for each installed adapter If all drivers display proceed to the next section Verifying Connectivity page 17 Sample ioscan output ba 3 0 3 gh2p CLAIMED BUS_NEXUS Local Bus Adapter ba 4 0 3 0 0 PCItoPCI CLAIMED BUS NEXUS PCItoPCI Bridge EC 3 0 3 0 0 0 0 fclp CLAIMED INTERFACE HP AD355 60001 4Gb PCIe 2 port Fibre Channel Adapter dev fclp3 fcp 3 0 3 0 0 0 0 fclp fcp CLAIMED INTERFACE FCP Domain ext_bus 134 0 3 0 0 0 0 1 27 255 13 fclp vbus CLAIMED NTERFACE FCP Device Interface target 17 0 3 0 0 0 0 1 27 255 13 3 tgt CLAIMED DEVICE disk 236 0 3 0 0 0 0 1 27 255 13 3 0 sdisk CLAIMED DEVICE HPO BF03658242 Port 2 Ee 5 0 3 0 0 0 1 fclp CLAIMED INTERFACE HP AD355 60001 4Gb PCIe 2 port Fibre Channel Adapter dev fclp5 fcp o 0 3 0 0 0 1 fclp fcp CLAIMED INTERFACE FCP Domain ext_bus 138 0 3 0 0 0 1 1 27 255 13 fclp vbus CLAIMED NTERFACE FCP Device Interface target 3 0 3 0 0 0 1 1 27 255 13 3 tgt CLAIMED DEVICE disk 248 0 3 0 0 0 1 1 27 255 13 3 0 sdisk CLAIMED DEVICE HPO BF03658242 Fibre Channel Adapter Installation A 3 dev dsk c138t3d0 dev rdsk c138t3d0 NOTE The third column represents the hardware path of the slot in which the
35. pdates 30 Preparing to eege EE ENEE 30 Updating the Firmwares ken 30 Fibre Channel Device Scanning Policy Configuration for HP Integrity Systems 31 Modifying the Scanning Policy a sis nadas WNO dn neta ar dona te rer ee CO DYNO YA Wy 31 A Regulatoria 33 Regulatory Statement au 33 PCG Statement DS Only Se EC 33 TEC Statement Worldwide Rasen een are 33 DOC Statement Canada ee ag aimo ke 33 Specification ATI Classe France Br re 33 ASE Statement Japan ee 34 EE 34 Table of Contents 3 Certification and Classification Information sise CAE LLA FL FFF nennen 34 Product Information SAN cee ese GG GAF RF 34 Usage Res tr CH OS E 34 Laser Safety Finland LASER I URVALLISEI US sense 35 B Technical Specifications annasan AE 37 AD299A Technical GIEL 37 Ree zn Erika 38 IEN 39 4 Table of Contents List of Figures 3 1 Flowchart 1 Configuration Test naar 26 3 2 Flowchart 2 Fibre Channel Connections Test 28 3 3 Elowchart 3 Boot Test oes A 29 A 1 Japanese EE 34 A 2 Glass Laser Labels sein a Er rte ice 34 List of Tables 2 1 2 2 2 3 3 1 B 1 B 2 Fibre Channel Adapter Bundle and Product Names senai nd 13 EE EE 16 Hardware Path Field Des cil pt ns ana RE a FWYD O aknea 18 AD299A AD355A LED Interpr tation Table ae ab 21 e Deet ee el Y ege ere oath sena HN a e TN EE TRE ER EE EE 38 list of Examples 2 1 2 2 Hardware Path for a Direct Fabric Attach Device sieurs Hardware Path for
36. rameters option and press Enter 8 Select highlight the Boot Target Scan option and press Enter 9 Select one of the scanning policies from the list presented The Boot Path from NVRAM Targets option which is the default option requires additional configuration in the Configure Boot Devices option in the previous menu Using this scanning policy you can enter a list of particular targets and LUNs that you would like the EFI driver to search for potential boot devices Other policies such as the Boot Path Discovered Devices policy do not limit the scan to particular devices and may take several minutes to complete depending upon the size of the SAN 10 After completing your selection and configuration of the scanning policy use the ESC key to exit the EFI configuration menus 32 Troubleshooting and Maintenance A Regulatory Statements This appendix contains the regulatory statements and declarations of conformity for the HP Fibre Channel host bus adapters Regulatory Statements FCC Statement USA Only The Federal Communications Commission in 47 CFR 15 105 has specified that the following notice be brought to the attention of the users of this product This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial enviro
37. the ID of the target device On some HBA switches the second byte of the N_Port ID encodes the switch port to which the device is connected The encoding method depends on the switch See your switch manual to interpret this field Port Depends on the Fibre For LUNs with Peripheral Device Addressing the value of this field is always Channel topology of the 255 HBA and the target N device and on the LUN For other LUN methods the value of this For other LUN methods the value of addressing method field is the least significant byte of the this field is the Loop ID of the target used N Port ID of the target device device Bus Depends on the Fibre For LUNs with Peripheral Device For LUNs with Peripheral Device Channel topology of the Addressing the value of this field is the Addressing the value of this field is HBA and the target upper 4 bits of the least significant byte the upper 4 bits of the Loop ID of the device and on the LUN of the N_Port ID of the target device target device For LUNs with Logical Unit Addressing the value is the Bus Number field of the LUN For LUNs with Volume Set Addressing Flat Space Addressing the value is bits 7 13 of the LUN Fibre Channel Adapter Installation Table 2 3 Hardware Path Field Descriptions continued Field Value Target Depends on the Fibre Channel topology and the LUN addressing method used LUN Depends only on the LUN addressing method used
38. utting down and rebooting the system and without adversely affecting other system components The system hardware uses slot specific power control combined with HP UX operating system support to enable these features 14 Fibre Channel Adapter Installation A we NOTE HP UX 11i v3 does NOT support Online Deletion OLD with fclp NOTE HP UX 11i v2 supports Online Addition OLA ONLY with fclp It does NOT support Online Replacement OLR or Online Deletion OLD Confirm whether OL is supported on the system in which you plan to install a Fibre Channel adapter See the HP Fibre Channel Host Bus Adapter Support Matrix at http docs hp com en netcom htmlfFibre 20Channel For detailed instructions on using OL on HP UX 11i v2 11i v3 and later HP UX releases see the Interface Card OL Support Guide and the Interface Card OL Support Matrix at http docs hp com en hpux11iv2 html IMPORTANT Superdome systems are not intended to be maintained by customers HP recommends that Superdome systems only be opened by a gualified HP service engineer Failure to observe this recommendation can invalidate any support agreement or warranty to which you may be entitled Installing the Fibre Channel Adapter A A A A CAUTION Observe all ESD safety precautions before attempting this procedure Failure to follow ESD safety precautions could result in damage to equipment NOTE The optical port protector is use
39. vice is operating Follow the instructions in the device manual to check the device state Try changing the connection to a different port on the Fibre Channel Mass Storage device if possible After checking the connections go to Flowchart 3 Verify that the Fibre Channel Mass Storage device is powered on If not power on the device Run Fibre Channel Mass Storage device specific diagnostics If diagnostics are available to troubleshoot the Fibre Channel Mass Storage device follow the steps to verify that the device is functioning properly After verification go to Flowchart 3 Figure 3 3 Flowchart 3 Boot Test Is the system bootable over FC See the boot device in your system manual C Update firmware E Update adapter ROM firmware Is System Firm ware version adequate o Go to Flowchart 1 Is minimum ad o Go to Flowchart 1 minimum ad apter EFI version installed Update adapter EFI version Go to Flowchart 1 4 Go to Flowchart 2 Diagnostic Flowcharts 29 Flowchart 3 Boot Test Procedures The sections below provide additional detail on the procedures listed in Flowchart 3 A Is the system bootable over the Fibre Channel adapter Only certain systems can boot over the Fibre Channel adapter If your system cannot do this you must boot from a SCSI device B Is the system firmware version adequate Check the system firmware version on your system for t
40. with the OS or application CD or DVD Fibre Channel host bus adapter with an optical port protector attached not included with all adapters e Verify that you have the following cabling items Fiber optic cable terminated with a duplex LC connector Cable map optional Installing Driver Software These instructions apply to software installation for the following configurations e AD299A Fibre Channel Adapter with HP UX 11i v2 and 11i v3 e AD355A Fibre Channel Adapter with HP UX 11i v2 and 11i v3 Table 2 1 page 13 lists the bundle and product name for each adapter Table 2 1 Fibre Channel Adapter Bundle and Product Names 11i v2 and 11i v3 FibrChanl 02 11i v2 and 11i v3 FibrChanl 02 Prerequisites 13 Additional HBAs may be supported see the HP UX Fibre Channel fcd and fclp Host Bus Adapter Support Matrix at http docs hp com en netcom html Fibre 20Channel for the most current information on supported products To install the software bundle follow these steps 1 2 3 10 11 12 13 14 15 Log in to the system as root Insert the CD or DVD into the drive Mount the CD using the following command mount dev dsk lt cd rom dev file gt lt tmp mnt gt Run swinstall to install the software Enter the following command usr sbin swinstall The Software Selection window and the Specify Source window open In the Specify Source window change the Source Host Name if necessary

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