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Gateway Laptop User's Manual

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1. 0 47 Memory card types 20 c cece eens 47 Inserting a memory card eee eee eee 47 Using a memory card 20 eee eee eee 47 Removing a memory card 2 0e 48 Adding and removing a PC Card 4 48 Using a port replicator a cct ieee oceee ee ee eae 49 Installing a printer or other peripheral device 50 Connecting a USB device ee eee eee 50 Connecting an IEEE 1394 device 4 51 Viewing the display on a projector or monitor 52 Viewing the display on a television 53 Ordering accessories 0 cece eee een eens 54 Chapter 5 Managing Power 57 Monitoring the battery charge 58 Recharging the battery ies 0 eee ee eee eee 58 www gateway com Changing batteries 2 6 cea eh eke Peewee 59 Replacing the main battery 006 59 Installing a secondary battery 46 60 Recalibrating the battery ies 00 eee eee 61 Ext nding batterylile sce o0ess an 2 oeuee ae dome pele ames 62 Maximizing battery performance 45 62 Conserving battery power e cece eeee 62 Using alternate power sources 2 00ee 63 Changing power modes 0 cece eee enee 63 Changing notebook power settings 08 64 Changing the power scheme 05 65 Chan
2. 19 CHAPTER 3 Setting Up and Getting Started Connecting to a broadband modem or network Your notebook has a network jack that you can use to connect to a cable or DSL modem or to a wired Ethernet network gt To connect to a cable or DSL modem or to a wired Ethernet network 1 Insert one end of the network cable into the network jack on your notebook NY Tip al For the location of the network jack on an optional port replicator see the port replicator user guide 2 Insert the other end of the network cable into a cable modem DSL modem or Ethernet network jack m Starting your notebook Warning Do not work with the notebook resting on your lap If the air vents are blocked the notebook may become hot enough to harm your skin A Caution Provide adequate space around your notebook so air vents are not obstructed Do not use the notebook on a bed sofa rug or other similar surface gt To start your notebook 1 Slide the latch on the front of your notebook then lift the LCD panel 20 www gateway com 2 Press the power button located above the keyboard NY Tip ay For more information about changing the power button mode see Changing advanced settings on page 67 3 IF you are starting your notebook for the first time follow the on screen instructions to select the language and time zone and to create your first user account A Attach and turn on any peri
3. Cleaning CDs or DVDs Wipe from the center to the edge not around in a circle using a product made especially for the purpose 81 82 CHAPTER 7 Maintaining Your Notebook Upgrading Your Notebook e Preventing static electricity discharge e Adding or replacing memory modules e Replacing the hard drive kit CHAPTER 8 Upgrading Your Notebook Preventing static electricity discharge 84 Warning To avoid exposure to dangerous electrical voltages and moving parts turn off your notebook unplug the power cord modem cable and network PER and remove the main and optional secondary batteries before opening the case Warning To prevent risk of electric shock do not insert any object into the vent holes of the notebook VA Important Before installing or replacing components you should read and understand the information in this section The components inside your notebook are extremely sensitive to static electricity also known as electrostatic discharge ESD Before installing or replacing components follow these guidelines e Avoid static causing surfaces such as carpeted floors plastic and packing foam e Remove components from their antistatic bags only when you are ready to use them Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection e Always hold components by their edges Avoid touching the edg
4. Every country has different restrictions on the use of wireless devices If your notebook is equipped with a wireless device check with the local radio approval authorities prior to your trip for any restrictions on the use of a wireless device in the destination country Wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane IEEE 802 11 and Bluetooth communication devices are examples of devices which use wireless to communicate Ny Tip ma For more information about turning your wireless device on or off see Turning your wireless radio on or off on page 39 Copy your working files From your desktop computer to your notebook before you travel IF you need to access your desktop computer files from your notebook while traveling set up your desktop computer for remote access Contact your network administrator for more information about remote access Take extra recordable media for transferring files between computers and backing up files 73 CHAPTER 6 Traveling with Your Notebook Security e Geta locking cable for your notebook so you can attach acable lock and leave your notebook in your hotel room while you are away e Always keep your notebook with you while waiting in airports train stations or bus terminals Be ready to claim your notebook as soon as it passes through the X
5. Turn the optional Bluetooth radio on or off Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane Bluetooth communication devices are examples of devices that provide wireless communication Important The wireless network switch must be in the ON position for this button to work For more information see Front on page 6 Increase the LCD panel brightness above the normal brightest setting Use this feature in bright lighting situations such as outside in bright sunlight Press a second time to decrease the brightness below the normal lowest brightness setting Use this feature in dim lighting situations Press a third time to return the display to the normal brightness setting Important Using this feature will affect battery performance Play or pause the CD or DVD Stop playing the CD or DVD Skip back one CD track or DVD chapter Skip ahead one CD track or DVD chapter 27 28 CHAPTER 3 Setting Up and Getting Started Press and hold FN then press this system key tt t ADE PgDn To Increase the brightness of the display Decrease the brightness of the display Increase volume For more information see Adjusting the volume on page 38 Decrease volume For more information see Adjusting the volume on page 38
6. 43 CHAPTER 4 Using Drives and Accessories 8 Slide the bay module out 9 Firmly push the new bay module straight into the bay until the latch clicks into place 10 Reinstall the optional security screw if your notebook has one 11 Connect the optional port replicator E 44 www gateway com Using the CD or DVD drive You can use your notebook to enjoy a wide variety of multimedia features Identifying drive types Your Gateway notebook may contain one of the following drive types Look on the Front of the drive for one or more of the Following logos IF your drive has this This is your drive Use your drive for logo type OEREN CD drive Installing programs playing oligie audio CDs and accessing data You cannot use this drive to create CDs or DVDs or play DVDs DVD drive Installing programs playing DYD audio CDs playing DVDs and ROM accessing data You cannot use this drive to create CDs or DVDs COMPACTS Combination Installing programs playing OISE DVD DVD CD RW drive audio CDs playing DVDs 5 accessing data and recording ReWritable FS ROM a music and data to recordable CDs You cannot use this drive to create DVDs COMPACT Multi format Installing programs playing a amp double layer audio CDs playing DVDs Rewritable Romarw DVD RW drive accessing data recording music and data to CD R or CD RW discs and recording video and data to DVD R DVD R DVD RW DVD RW or
7. Maintaining the battery ies 80 The life span of a notebook battery is about 1 5 to 3 years under normal conditions As the battery begins to die you will have to recharge the battery more frequently because it cannot hold a full charge Do not expose the battery to high heat or freezing temperatures Hot batteries discharge very quickly and cold ones cannot create as much power Short battery life is more likely to be caused by heat than by charge discharge patterns Keep your lithium ion battery cool Avoid a hot car for example Charge often but do not try to fully discharge the battery frequently This only adds strain Several partial discharges regular use with frequent recharges are better for lithium ion than one total discharge Recharging a partially charged lithium ion battery does not cause any harm because it has no memory Batteries with fuel gauges notebooks should be calibrated by applying a deliberate full discharge once every 30 charges Running the battery down in the equipment does this If ignored the fuel gauge becomes increasingly less accurate and in some cases will cut off the device prematurely Using the right charger is important By now you probably know that each kind of battery has its own technology its own rate of charge and so on Charging lithium batteries correctly is one way to extend their life and to avoid damage www gateway com Storing batteries Do not charge up the
8. Numeric keypad Application key Sj AS Arrow keys Description Press these keys labeled F1 to F12 to perform actions in programs For example pressing F1 may open help Each program uses different function keys for different purposes See the program documentation to find out more about the function key actions Press these colored keys in combination with the FN key to perform specific actions For more information see System key combinations on page 26 Press these keys to move the cursor to the beginning of a line to the end of a line up the page down the page to the beginning of a document or to the end of a document Press the FN key in combination with a colored system key to perform a specific action Press this key to open the Windows Start menu This key can also be used in combination with other keys to open utilities like F Search utility R Run utility and E Explorer utility Use these keys to type numbers when the numeric keypad is turned on Press FN 9 to turn on the numeric keypad Press this key for quick access to shortcut menus and help assistants in Windows Press these keys to move the cursor up down right or left 25 CHAPTER 3 Setting Up and Getting Started System key combinations When you press the FN key and a system key at the same time your notebook performs the action identified by the text or icon on the key Press and hold To
9. Reboot your notebook www gateway com Modem cable or DSL The modem does not connect Make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack For the location of your network jack see Right on page 8 See the documentation that came with your modem for additional troubleshooting information Modem dial up Your modem does not dial or does not connect Make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack For the location of your modem jack see Right on page 8 Make sure that your notebook is connected to the telephone line and the telephone line has a dial tone Make sure that the modem cable is less than 6 feet 1 8 meters long Remove any line splitters or surge protectors from your telephone line then check for a dial tone by plugging a working telephone into the telephone wall jack IF you have additional telephone services such as call waiting call messaging or voice mail make sure that all messages are cleared and call waiting is disabled before using the modem Contact your telephone service to get the correct code to temporarily disable the service Also make sure that the modem dialing properties are set appropriately CEE For more information about dialing properties click Start then click Help and Support Type the keyword dialing in the Search box then press ENTER gt To check the dialing pr
10. e The diskette may be full Delete unnecessary files on the diskette and try again e Notall diskettes are IBM compatible Make sure that the diskette you are using is IBM compatible e Try a different diskette Occasionally diskettes are flawed and cannot be read by the diskette drive You see a Disk is full error message e Delete unnecessary files on the diskette e Try a different diskette Occasionally diskettes are flawed and cannot be read by the diskette drive e Run Error checking on the diskette If errors are detected and corrected try using the diskette again For instructions on running Error checking see Checking the hard drive for errors in your online User Guide You see a Non system disk NTLDR is missing or Disk error error message e Eject the diskette from the diskette drive then press ENTER e Make sure that the diskette you are using is IBM compatible The diskette drive status indicator is lit continuously e Remove the diskette from the drive IF the indicator stays on try restarting your notebook Display The screen is too dark e Adjust the brightness using the system keys For more information about adjusting the brightness see Adjusting the brightness on page 38 98 www gateway com The screen resolution is not correct Change the screen resolution from the Display Settings dialog box For instructions on changing the screen resolution see
11. end of life product you may contact us at the Customer Care number listed in your product s user guide and we will be glad to help you with your effort Finally we suggest that you practice other environmentally friendly actions by understanding and using the energy saving features of this product where applicable recycling the inner and outer packaging including shipping containers this product was delivered in and by disposing of or recycling used batteries properly With your help we can reduce the amount of natural resources needed to produce electrical and electronic equipment minimize the use of landfills for the disposal of end of life products and generally improve our quality of life by ensuring that potentially hazardous substances are not released into the environment and are disposed of properly 131 APPENDIX A Legal Information Notices 132 Copyright 2007 Gateway Inc All Ri Pts Reserved 7565 Irvine Center Drive Irvine CA 92618 USA All Rights Reserved This publication is protected by copyright and all rights are reserved No part of it may be reproduced or transmitted by any means or in any form without prior consent in writing from ateway The information in this manual has been carefully checked and is believed to be accurate However changes are made periodically These elanges are incorporated in newer publication editions Gateway may improve and or change products described in this p
12. 2 Press FN F2 The wireless status indicator turns on For the location of the wireless status indicator see Using the status indicators on page 23 E gt To turn the wireless IEEE 802 11 radio off e Press FN F2 The wireless status indicator turns off For the location of the wireless status indicator see Using the status indicators on page 23 OR Slide the wireless network switch 4 to the OFF position to turn both IEEE 802 11 and Bluetooth off For the location of the wireless network switch see Front on page 6 E N Tip my For more information about using your notebook on a wireless network see Wireless Networking in your online User Guide Bluetooth radio 40 Your notebook may have a Bluetooth radio for communicating with another Bluetooth device such as a printer scanner camera MP3 player headphone keyboard or mouse gt To turn the Bluetooth radio on 1 Slide the wireless network switch to the ON position For the location of the wireless network switch see Front on page 6 2 Press FN F6 E gt To turn the wireless Bluetooth radio off e Press FN F6 OR Slide the wireless network switch W to the OFF position to turn both IEEE 802 11 and Bluetooth off For the location of the wireless network switch see Front on page 6 E J Help For more information about Bluetooth click Start All Programs My Bluetooth Places When the My Bluetooth P
13. 63 advanced settings 64 67 alarms 66 alternate sources 63 automobile airplane adapter 63 battery 58 59 61 62 button 11 26 changing modes 64 changing schemes 65 connector 9 16 conserving battery power 62 EmPower adapter 63 extending battery life 62 Hibernate mode 63 68 indicator 6 22 international adapter 75 management 57 62 plans 64 schemes 65 source problems 18 SpeedStep settings 65 Standby mode 22 26 63 status indicator 6 surge protector 18 troubleshooting 118 turning off notebook 22 turning on notebook 20 power adapters airplane 54 automobile 54 printer default 119 inkjet 55 installing 50 laser 55 troubleshooting 118 USB port 7 8 privacy filter 35 56 programs closing unresponsive 22 opening 37 projector adding 52 color quality 52 display properties 52 port 7 screen resolution 52 troubleshooting 121 using 26 radio approval authorities 73 radio frequency wireless connections 73 RAM See memory rebooting notebook 22 recalibrating battery 61 recharging battery 58 Recycle Bin deleting files 102 emptying 102 regional code DVD 46 replacing See installing resetting notebook 22 restarting notebook 22 139 Index right clicking 38 S S PDIF jack 50 safety avoiding repetitive strain 15 caring for notebook 78 general precautions 124 guidelines for troubleshooting 96 posture 15 reducing eye strain 14 setting up computer 15 sitting at computer 15 static el
14. Mute the sound Press the key combination again to restore the sound For more information see Adjusting the volume on page 38 www gateway com Programming the hotkey By default the hotkey located above the keyboard see Keyboard area on page 11 opens up the Control Panel You can select a different program for the button to open gt To program the hotkey 1 Click Start All Programs Gateway then click Gateway Hotkey Setup The Keyboard Hotkey Setup dialog box opens KEYBOARD HOTKEY SETUP Default Hotkey Caption Browse Close 2 Click to uncheck the Default check box W Tip Al To have the hotkey open the Control Panel click to select Default GN Click Browse The Open dialog box opens 4 Browse to the program you want to have the hotkey open then click Open 5 Click Close E 29 CHAPTER 3 Setting Up and Getting Started Using the optional fingerprint reader Your notebook may include a fingerprint reader that provides enhanced security and convenience The fingerprint reader is located between the left and right touchpad buttons Features include Secure logon to Windows and fast user switching between user accounts Password bank feature which records and replays passwords used in Windows and Web based applications A safe or folder for storing encrypted files that only a user with a matching fingerprint can access Boot level security that requires
15. Screw Screw Screw Screw 8 Lift the memory bay cover then remove it 86 www gateway com 9 IF you are removing a module gently press outward on the clip at each end of the memory module until the module tilts upward Clip Clip 87 88 CHAPTER 8 Upgrading Your Notebook 10 Pull the memory module out of the slot 11 12 13 14 15 Hold the new or replacement module at a 30 degree angle and press it into the empty memory slot This module is keyed so it can only be inserted in one direction IF the module does not fit make sure that the notch in the module lines up with the tab in the memory bay Replace the memory bay cover then tighten the cover screws Insert the main and optional secondary batteries then turn your notebook over Connect to the optional port replicator OR Connect the power adapter modem cable and network cable Reconnect all peripheral devices and replace any PC cards m www gateway com Replacing the hard drive kit 2 Tools You need a small Phillips screwdriver and the Windows XP CD to replace the hard drive kit IF you would like more hard drive capacity you can replace your original drive with a higher capacity drive Hard drive bay gt To replace the hard drive kit 1 6 Create a Drivers and Applications Recovery disc For more information see Creating Drivers and Applications Recovery discs in your online User Guid
16. see Adjusting the volume in your online User Guide Make sure that Mute controls are turned off IF you are using the built in speakers make sure that nothing is plugged into the headphone jack on the notebook For the location of the headphone jack see Front on page 6 IF you are using powered speakers make sure that they are plugged in and turned on Clean the disc For more information see Cleaning CDs or DVDs on page 81 Your notebook may be experiencing some temporary memory problems Shut down and restart your notebook Reinstall the audio device drivers For more information see Gateway Web site in your online User Guide www gateway com A DVD movie will not play Make sure that the label or side you want to play is facing up then try again Make sure that you have a DVD drive For more information see Identifying drive types on page 45 Shut down and restart your notebook Clean the DVD For more information see Cleaning CDs or DVDs on page 81 Make sure that the disc s regional code and your DVD drive s regional code match Make sure that a DVD player program has been installed on your notebook A DVD does not produce sound on a television Audio is not transmitted through an S Video or monitor jack Use the built in speakers a set of headphones or external powered speakers or connect your notebook to a stereo system to hear sound while playing a DVD You c
17. when traveling internationally 75 76 CHAPTER 6 Traveling with Your Notebook Consult your insurance company and credit card company to learn about emergency travel assistance if your notebook is lost or damaged Take your recovery discs in case you need to install an additional driver or software 7 Maintaining Your Notebook e Caring for your notebook e Cleaning your notebook e Maintaining the battery ies e Cleaning CDs or DVDs CHAPTER 7 Maintaining Your Notebook Caring for your notebook To extend the life of your notebook 78 Be careful not to bump or drop your notebook and do not put any objects on top of it The case although strong is not made to support extra weight When transporting your notebook we recommend that you put it in a carrying case Keep your notebook away from magnetic fields Magnetic fields can erase data on hard drives Never turn off your notebook when the drive indicator is on because data on the hard drive could be lost or corrupted Avoid subjecting your notebook to extreme temperature changes The case and LCD panel can become brittle and easy to break in cold temperatures and can melt or warp in high temperatures Damage due to either extreme is not covered by your warranty As a general rule your notebook is safest at temperatures that are comfortable for you Keep all liquids away from your notebook When spilled onto notebook components almost any liquid
18. 11 is turned off while an external microphone is connected Provide audio output when headphones or amplified speakers are not plugged in LED on Notebook is on LED blinking Notebook is in Standby mode LED off Notebook is off LED blue Battery is fully charged LED purple Battery is charging LED blinking red Battery charge is very low LED solid red Battery is malfunctioning Important This LED only lights up when your notebook is connected to AC power or the battery charge is very low Turn the optional IEEE 802 11 wireless network radio and optional Bluetooth radio on or off For more information see Wireless Networking in your online User Guide Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane IEEE 802 11 and Bluetooth communication devices are examples of devices that provide wireless communication Component Icon Headphone jack Q Left www gateway com Description Plug amplified speakers or headphones into this jack The built in speakers are turned off when speakers or headphones are plugged into this jack Kensington lock Component Kensington lock slot Monitor port USB port Ventilation fan slot Monitor port Icon G m gt Memory card Ventilation fan PC Card reader USB po
19. 38 system keys 28 broadband modem connecting 20 133 Index buttons Hotkey 11 C cable lock 7 cable modem 9 20 connecting 20 troubleshooting camera See digital camera See digital video camera Caps Lock indicator 23 cards inserting memory card 47 inserting PC Card 48 memory card slot 8 memory cards supported 109 47 PC Card slot 8 removing memory card 47 removing PC Card 48 slots 47 48 smart card slot 8 troubleshooting memory card 108 troubleshooting PC Card 118 carrying case 55 CD cleaning 81 controlling playback 27 eject button 46 inserting 46 manual eject hole 46 CD drive See DVD drive cellular phone memory cards 47 Certificate of Authenticity 3 changing battery 58 bay modules 42 cleaning audio CD 81 case 79 134 CD 81 DVD 81 keyboard 79 LCD panel 80 notebook exterior 79 screen 80 clicking 37 closing unresponsive program 22 connecting AC adapter 16 cable modem 20 dial up modem 19 DSL modem 20 external keyboard 24 external monitor 52 IEEE 1394 device 51 keyboard 24 mouse 37 printer 50 projector 52 scanner 50 television 53 to wired Ethernet 20 USB device 50 video camera 51 connections audio 6 broadband Internet cable modem 9 20 camcorder 8 dial up modem 9 19 digital camera 7 8 digital video camera _ 8 50 docking 10 DSL modem _ 9 20 Ethernet 9 external audio 6 external diskette drive 7 8 50 external speakers 7 Firewire 8 50 flash drive 7 8 50 headphone 7 i Link
20. 9 19 troubleshooting 109 modular bay 42 modular drive indicator 24 module latch 10 release latch 10 modules changing 42 purchasing 55 monitor adding external 52 color quality 52 display properties 52 port 7 screen resolution 52 troubleshooting external 121 using 26 mouse connecting 37 troubleshooting 112 USB port 7 8 moving pointer 37 screen objects 38 MP3 player memory cards 47 multimedia adjusting volume 38 using DVD drive 45 mute button 28 138 Index muting sound 28 38 N navigation keys 25 network troubleshooting 113 115 network jack 9 20 networking turning off Bluetooth 40 turning off wireless Ethernet 39 turning on Bluetooth 40 turning on wireless Ethernet 39 NTSC PAL jack 53 Num Lock status indicator 23 system key 25 numeric keypad status indicator 23 using 25 0 opening files 37 folders 37 LCD panel 6 notebook 6 programs 37 shortcut menu 38 option bays changing modules 42 P packing notebook 72 password 74 117 startup 74 supervisor 74 user 74 PC Card adding 48 eject button 48 inserting 48 installing 48 removing 48 www gateway com slot 48 troubleshooting 118 PC Card slot 8 PCMCIA card See PC Card PDA memory cards 47 peripheral devices 50 Plug and Play devices IEEE 1394 support for 50 USB support for 50 pointer identifying 36 moving 37 port replicator docking port 10 using 55 ports See connections power AC adapter 16
21. 9 troubleshooting 121 VGA port 7 video camera connecting 51 volume adjusting 28 38 adjusting modem 112 controls 38 muting 28 38 system keys 28 troubleshooting 120 Ww waking up notebook 22 weightsaver 9 42 55 Windows key 25 Product Key Code 3 wired Ethernet troubleshooting 113 wireless Ethernet button 26 status indicator 23 troubleshooting 115 turning off 39 turning on 39 using while traveling 73 wireless network switch 6 troubleshooting 115 working safely 14 142 MAN PHTM ORION HW REF GDE XP R1 4 07 8512375
22. Changing batteries on page 59 Make sure that the battery ies are fully recharged For more information about recharging the battery ies see Recharging the battery ies on page 58 Make sure that the battery ies are calibrated correctly For instructions on recalibrating your battery ies see Recalibrating the battery ies on page 61 Let the battery ies return to room temperature Help For more information about printer troubleshooting click Start then click Help and Support Type the keyword printer troubleshooting in the Search box then press ENTER www gateway com The printer will not turn on e Make sure that the printer is online Many printers have an online offline button that you may need to press e Make sure that the power cable is plugged into an AC power source The printer is on but will not print e Check the cable between the printer and your notebook Make sure that it is connected to the correct port e Make sure that the printer is online Many printers have an online offline button that you may need to press so the printer can start printing Press the button to put the printer online e IF you are using a parallel port printer and the optional port replicator check the port and cable for bent or broken pins e If the printer you want to print to is not the default printer make sure that you have selected it in the printer setup gt To set a default printer 1 C
23. FN then press this system key Toggle the status indicators on or off For F1 more information see Using the status 3 indicators on page 23 Q Turn the optional IEEE 802 11 wireless F2 network radio on or off For more W information see Wireless Networking in your online User Guide Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane IEEE 802 11 communication devices are examples of devices that provide wireless communication Important The wireless network switch must be in the ON position for this button to work For more information see Front on page 6 Enter Standby mode Press the power F3 button to leave Standby mode For more Cc information see Changing notebook power settings on page 64 SS Toggle the notebook display in the F4 following order The LCD 0 2 An external monitor or projector a monitor or projector must be plugged into the monitor port on your notebook or optional port replicator or the DVI port on the optional port replicator Both displays at the same time For more information see Viewing the display on a projector or monitor on page 52 26 www gateway com Press and hold FN then press this system key F6 F8 F9 v ll F10 F11 F12 ppl To
24. Right button When you move your finger on the touchpad the pointer arrow on the screen moves in the same direction You can use the scroll zone to scroll through documents Use of the scroll zone may vary from program to program 36 To Move the pointer on the screen Select an object on the www gateway com You can use the EZ Pad left and right buttons below the touchpad to select objects Ny Tip ma You can attach a mouse to the notebook or optional port replicator using a USB port You do not need to shut down the notebook to connect a USB mouse WW Tip ma For instructions on how to adjust the double click speed pointer speed right hand or left hand configuration and other touchpad settings see ape the mouse touchpad or pointing device settings in your online User vide NY Tip ma You may have received your notebook with the EZ Pad touchpad set to only accept clicking by using the touchpad buttons You can change this feature to allow tapping on the touchpad to simulate clicking the left button For more information see Changing the mouse touchpad or pointing device settings in your online User Guide Do this Move your finger around on the touchpad IF you run out of space and need to move the pointer farther lift your finger move it to the middle of the touchpad then continue moving your finger f 7 Position the pointer over the screen o
25. alarm options in the Search box then press ENTER gt To change the alarm options 1 Click Start then click Control Panel The Contro Panel window opens If your Control Panel is in Category View click Performance and Maintenance Click Double click the Power Options icon The Power Options Properties dialog box opens Click the Alarms tab Power Options Properties Powe Schemes Alyms Power Meter Advanced Hibemate Low battery alam M Activate ow batey alum when power level reaches ux 5 v netics Tas fuion No achon Run Pogam Nore Critical banes alarm M Activate critical batter alam when power level reaches 0x lt j Nobhoaborr Ted Action Stand by Pun Progam None Adam Acton A Adjust the alarm settings then click OK www gateway com Changing advanced settings Advanced power settings let you assign different power saving modes to the power button and Standby system key You can also select which power saving mode is activated when you close the LCD panel Help For more information about changing the power management settings click Start then click Help and Support Type the keyword power management in the Search box then press ENTER gt To change advanced power management settings 1 Click Start then click Control Panel The Control Panel window opens If your Control Panel is in Category View click Performance and Maintenance 2 Click Double click the Power Opti
26. closed E Tip al For information about cleaning a CD or DVD see Cleaning CDs or DVDs on page 81 www gateway com Using the memory card reader You can use memory cards to transfer pictures from a digital camera to your notebook You can also use the memory card reader to transfer data between your notebook and a device that uses memory cards such as a PDA MP3 player or cellular telephone Memory card types The memory card reader supports Memory Stick Memory Stick Pro MultiMediaCard Secure Digital Mini Secure Digital RS MultiMediaCard and xD Picture Card Va Important RS Multimedia Card and Mini Secure Digital cards require the use of an adapter that is available with the media Inserting a memory card gt To insert a memory card e Insert the memory card into the memory card slot with the label facing up and the arrow on the label pointing towards the notebook Using a memory card gt To access a file on a memory card 1 Click Start then click My Computer 2 Double click the drive letter for example the E drive then double click the file name C 47 CHAPTER 4 Using Drives and Accessories Removing a memory card Na Important Do not use the remove hardware amp icon in the taskbar to remove the memory card If you use the remove hardware icon your notebook may not recognize your memory card reader until you restart your notebook gt
27. from your old hard drive to your new hard drive go to Step 15 15 Remove the four screws that secure the hard drive to the hard drive bracket _m Screw d i Screw Screw Screw 92 16 17 18 19 20 21 22 23 24 25 www gateway com Remove the bracket from the old drive Place the new drive label side up onto the bracket so the screw holes line up Replace the screws that secure the bracket to the drive Slide the new hard drive kit into your notebook then replace the screws that secure the hard drive kit to the notebook Replace the hard drive bay cover then tighten the cover screws Insert the main and optional secondary batteries then turn your notebook over Connect to the optional port replicator OR Connect the power adapter modem cable and network cable Turn on your notebook See the Recovering Your System chapter you printed in Step 2 for instructions on installing Windows your drivers and your applications Reconnect all peripheral devices and replace any PC cards C 93 94 CHAPTER 8 Upgrading Your Notebook 9 Troubleshooting e Safety guidelines e First steps e Troubleshooting e Telephone support CHAPTER 9 Troubleshooting Safety guidelines Warning Do not try to troubleshoot your problem if power cords or plugs are damaged if your notebook was dropped or if the case was damaged Instead unplug your notebook
28. moves unexpectedly Video Clean the touchpad with a damp cloth water only and wipe it dry Adjust the touchpad settings For instructions on how to adjust the touchpad settings see Changing mouse touchpad or pointing device settings in your online User Guide The projector or external monitor is not working Make sure that you have pressed FN F4 to activate the external monitor option Make sure that the monitor is turned on and that the video cable is connected correctly TV out is not working Make sure that you have activated TV out For more information see Viewing the display on a television on page 53 Make sure that the television is turned on and that the S Video cable is connected correctly Televisions in different countries use different standards If you are traveling you may need to change the TV Out mode For more information see Viewing the display on a television on page 53 121 CHAPTER 9 Troubleshooting Telephone support Before calling Gateway Customer Care IF you have a technical problem with your notebook follow these recommendations before contacting Gateway Customer Care 122 Make sure that your notebook is connected correctly to a grounded AC outlet that is supplying power If you use a surge protector make sure that it is turned on IF a peripheral device such as a keyboard or mouse does not appear to work make sure that all cables are plugged in s
29. printer you can print pictures banners and greeting cards as well as documents Laser printers and cartridges are more expensive but they print much faster than inkjet printers Laser printers are better than inkjet printers when you are printing large documents Privacy filter A privacy filter helps block the screen view from anyone viewing the notebook screen from a side view Your notebook s LCD screen has been specially made to hold privacy filters USB flash drive Use a USB flash drive for storing files or transferring files to another computer 5 Managing Power e Monitoring the battery charge e Recharging the battery ies e Recalibrating the battery ies e Extending battery life e Changing notebook power settings CHAPTER 5 Managing Power Monitoring the battery charge Your new Gateway notebook is designed to provide an exceptional balance of performance and portability Your notebook uses the latest chipset and mobile processor technologies to manage the processor speed and power consumption for a greater battery life experience This design provides you with maximum performance when plugged into AC power balanced with optimized battery life when on battery power Closely monitor the battery charge When the battery charge gets low change the main or optional secondary battery or connect to AC power immediately to prevent losing any unsaved work To monitor the battery charge Double click the po
30. ray machine in security checkpoints e Write down your notebook model number and serial number located on the bottom of your notebook in case of theft or loss and keep the information in a safe place Also tape your business card or an address label to your notebook and accessories e Whoever sits next to you or behind you can see your notebook display Avoid working with confidential files until you can be sure of privacy e Use a startup password to restrict access to your notebook The startup password is set using the BIOS utility A Caution Use a password that you can remember but that is difficult for someone else to guess The password feature is very secure with no easy way to recover a forgotten password IF you forget your password you must return your notebook to Gateway for service gt To create a startup password 1 Restart your notebook As soon as you see a startup screen press F2 The BIOS Setup utility opens 2 Open the Security menu highlight Set Supervisor Password then press ENTER and follow the instructions You must set the supervisor password in order to set the user startup password A Important You must enter the Supervisor Password each time you use the BIOS Setup utility 3 Highlight Set User Password then press ENTER and follow the instructions This is the password you need to enter at startup Va Important You must enter the User Password each time you turn on
31. secondary batteries removed then try turning the notebook on with the notebook unplugged and the battery ies installed e If a peripheral device such as a keyboard or mouse does not work make sure that all connections are secure e Make sure that your hard drive is not full e IF an error message appears on the screen write down the exact message The message may help Gateway Customer Care in diagnosing and fixing the problem e IF you added or removed peripheral devices review the installation procedures you performed and make sure that you followed each instruction e f an error occurs in a program see the program s printed documentation or the online help Troubleshooting Troubleshooting topics are listed in alphabetical order Audio Audio troubleshooting is covered under Sound on page 120 Battery Battery troubleshooting is covered under Power on page 118 CD drives CD drive troubleshooting is covered under DVD drives on page 99 97 CHAPTER 9 Troubleshooting Diskette drive modular or external The diskette drive is not recognized e Shut down and restart your notebook e The modular drive may not be inserted completely into the modular bay Press the module into the bay then try to access the diskette again You see an Access Denied or Write protect error message e Move the write protection tab in the upper right corner of the diskette down unprotected
32. separation of 8 inches 20 cm between the wireless device and the body for use of a wireless device near the body this does not include extremities is typical This device should be used more than 8 inches 20 cm from the body when wireless devices are on The power output of the wireless device or devices which may be embedded in your notebook is well below the RF exposure limits as set by Industry Canada Operation of this device is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device Unintentional emitter per ICES 003 This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada Le pr sent appareil num rique n met pas de bruits fadiodle triqu s d passant les limites applicables aux appareils num riques de Classe B prescrites dans le r glement sur le brouillage radio lectrique dict par Industrie Canada Telecommunications per Industry Canada CS 03 for products fitted with an IC compliant modem The Industry Canada label identifies certified equipment This certification means that the equipment meets certain telecommunications network protective operation and safety requiremeits The Department does not guarantee the equipment will ope
33. serial number The label on the bottom of your notebook contains information that identifies your notebook model and its features Gateway Customer Care will need this information if you call for assistance Online Support Gateway Tech Support Phone Hours Model S No Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the bottom of your notebook includes the product key code for your operating system Windows X E BN NOS 00208 BS Product ey 1000000000 0K KIO OXX ee an EAAS 75 00043 128 005 914 AEA CHAPTER 1 About This Reference For more information For more information about your notebook visit Gateway s Support page at www gateway com or the Web address shown on your notebook s label The Support page also has links to additional Gateway documentation and detailed specifications 2 Checking Out Your Notebook Front Left Right Back Bottom Keyboard area Front Speaker Component LCD panel release latch Microphone jack Speakers Power indicator Battery charge indicator Wireless network switch CHAPTER 2 Checking Out Your Notebook Icon p Microphone jack LCD panel release latch Wireless network switch Power indicator Speaker Battery charge indicator Headphone jack Description Slide to open the LCD panel Plug a microphone into this jack The built in microphone see Keyboard area on page
34. your modem and between your modem and your access point IF you previously accessed the Internet through a dial up modem Internet Explorer may not be set up to access the Internet through a network Remove the dial up connection in the Internet Options in Internet Explorer You cannot see other computers on your network Your notebook may not have the same workgroup name as the other computers on your network For more information see Naming your computers and workgroup in your online User Guide IF your notebook was previously connected directly to your cable or DSL modem and your ISP requires you to use a static IP address your notebook is not set up to use a DHCP server Modify the network properties so your notebook is set up for using a DHCP server You cannot connect to your network Passwords IF your notebook is a member of a domain at your workplace you may not be able to connect your notebook to your home network workgroup to access shared files or printers on your home network You may however be able to access the Internet through your home network A Caution IF your notebook was a member of a domain before you join a workgroup it is disjoined from the domain and your computer account disabled Contact your company computer department or network administrator for more information Your notebook does not accept your password Make sure that CAPS LOCK and NUM LOCK are turned off then retype the
35. your online User Guide 51 CHAPTER 4 Using Drives and Accessories Viewing the display ona projector or monitor You can use your notebook for giving presentations by connecting an external monitor or projector to your monitor VGA port In addition if you have the optional port replicator you can connect a monitor or projector using a DVI port Your notebook supports simultaneous LCD and external display Simultaneous display lets you control the presentation From your notebook at the same time as you face your audience gt To use a projector or external monitor 1 2 O 6 N ON 10 52 Turn off your notebook Plug the projector or monitor cable into the monitor port J on your notebook or optional port replicator NSW Tip my For the location of the monitor port on an optional port replicator see the port replicator user guide Turn on your notebook Plug the projector s or monitor s power cord into an AC power source and turn it on Windows recognizes the new hardware and the New Display Detected dialog box opens Right click any empty space on the desktop then click Properties The Display Properties dialog box opens Click the Settings tab Right click the second monitor icon labeled 2 then click Attached Click Apply Adjust properties such as Sereen Resolution or Color Quality if necessary Click OK www gateway com 11 Press FN F4 to switch between viewing the display o
36. 20 Touchpad e ereraa hols Andes Deane Sees 121 MIDE aeai n a pheno win Poet itel ae E ea E OEN 121 Telephone support 2 ig nd eet cee Seg Pie ees 122 Before calling Gateway Customer Care 122 www gateway com Appendix A Legal Information Contents 1 About This Reference e About this guide e Accessing your online User Guide e Gateway contact information e Microsoft Certificate of Authenticity e For more information CHAPTER 1 About This Reference About this guide This guide includes information and maintenance instructions that are specific to your model of Gateway notebook For all other notebook information see your online User Guide Accessing your online User Guide In addition to this guide your online User Guide has been included on your hard drive Your User Guide is an in depth easy to read manual that includes information on the following topics e Help and technical support e Using and customizing Windows and other software e Using the Internet e Protecting your files e Playing and recording media e Networking e Maintenance and troubleshooting gt To access your online User Guide e Click Start All Programs then click Gateway Documentation E www gateway com Gateway contact information Va Important The labels shown in this section are for informational purposes only Label information varies by model features ordered and location Gateway model and
37. 3 viewing display on 53 122 122 touchpad buttons 36 37 clicking 37 double clicking 37 dragging screen objects 38 locating 12 moving pointer 36 37 moving screen objects 38 opening files Folders and programs 37 opening shortcut menu 38 right clicking 38 scroll zone 36 selecting screen objects 37 troubleshooting 121 travel tips 71 troubleshooting audio 120 battery 118 diskette drive 98 display 98 DVD drive 99 external monitor faxes 111 files 101 general guidelines 96 hard drive 102 Internet connection 110 keyboard 104 LCD panel 98 Media Center 121 103 105 memory 108 memory card reader modem 109 mouse 112 network 113 115 passwords 117 PC Cards 118 power 118 printer 118 projector 121 safety guidelines 96 screen 98 121 screen area 98 screen resolution 98 sound 120 status indicators technical support telephone support touchpad 121 video 121 Web site connection speed 104 wired Ethernet wireless Ethernet wireless network turning off Bluetooth 27 notebook 22 wireless Ethernet 39 wireless network 6 27 turning on Bluetooth 27 notebook 20 wireless Ethernet 26 wireless network 6 26 39 TV out S Video out jack 9 53 U upgrading 83 USB connecting device 50 port 50 USB port 7 8 user password 74 108 120 122 122 113 115 115 141 Index V ventilation 7 VGA port 7 52 video monitor port 7 projector port 7 S Video out jack
38. 8 50 IEEE 1394 8 50 keyboard 7 8 9 20 www gateway com microphone 6 modem dial up 9 monitor VGA 7 52 mouse 7 8 MP3 player 8 network 9 port replicator 10 power 9 16 printer 7 8 projector 52 scanner 7 8 speaker 7 S Video TV out television 53 USB 7 8 50 VGA 7 52 video camera 8 wired Ethernet 20 wired network 20 copyright notice 132 default printer 119 dialing codes 72 dial up modem 9 19 adjusting volume 112 diagnostics 111 dialing properties 109 troubleshooting 109 using while traveling 72 digital camera memory card reader USB port 7 8 digital video 50 digital video camera connecting 51 IEEE 1394 port 8 directional keys 25 diskette troubleshooting 98 diskette drive locating 9 status indicator 24 troubleshooting 98 display 9 54 8 47 brightness 38 properties 52 switching 26 troubleshooting 98 docking port 10 documentation User Guide 2 double clicking 37 dragging 38 drives CD 45 changing modular drives 42 diskette 9 DVD 9 45 DVD CD RW 9 45 DVD RW 42 45 55 hard drive 9 10 89 identifying drive types 45 installing and replacing 42 multi format DVD RW 45 replacing hard drive 89 second hard drive 9 status indicators 24 troubleshooting 98 99 102 types 45 DSL modem 9 20 connecting 20 troubleshooting 109 DVD cleaning 81 controlling playback 27 eject button 46 inserting 46 manual eject hole 46 playing 53 regional code 46 troubleshooting 99 DVD drive identifyin
39. Adjusting the screen resolution in your online User Guide The text on the display is dim or difficult to read Adjust the brightness using the system keys For more information about adjusting the brightness see Adjusting the brightness on page 38 Change the display settings For instructions on changing the display settings see Adjusting the screen and desktop settings in your online User Guide Move your notebook away from sources of electrical interference such as televisions unshielded speakers microwaves fluorescent lights and metal beams or shelves The display has pixels that are always dark or too bright This condition is normal and inherent in the TFT technology used in active matrix LCD screens Gateway s inspection standards keep these to a minimum If you feel these pixels are unacceptably numerous or dense on your display contact Gateway Customer Care to identify whether a repair or replacement is justified based on the number of pixels affected The display is blank DVD drives Adjust the brightness using the system keys For more information about adjusting the brightness see Adjusting the brightness on page 38 Make sure the notebook is not in Standby or Hibernate mode Press the power button The notebook may be sending its display to an external monitor or projector Press FN F4 several times to toggle through the LCD panel an external monitor or projector or both Y
40. Corporation and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited Index A AC adapter connecting 16 connector 9 international adapters 63 accessories purchasing 54 safety precautions 125 acoustic handset coupler 72 airplane power adapters 54 alarms 66 application key 25 arrow keys 25 audio adjusting volume 28 38 back button 27 headphone jack 7 microphone jack 6 muting 28 38 next button 27 pause button 27 play button 27 stop button 27 troubleshooting 120 volume down button 28 volume up button 28 audio CD cleaning 81 inserting 46 automobile power adapter 54 63 battery alternate power sources 63 bay 59 calibrating 80 changing 59 changing secondary 42 charge indicator 6 58 charge status 58 charging 16 58 conserving power 62 extending life 80 fuel gauges 80 icons 58 installing main 59 installing multibay 60 latch 10 life span 80 locating 10 managing power 62 maximizing performance 62 monitoring charge 58 multibay 60 purchasing 55 recalibrating 61 recharging 16 58 release latch 10 replacing 59 secondary 9 storing 81 troubleshooting 118 battery alarm options 66 bays battery 59 DVD drive 42 DVD CD RW drive 42 hard drive 10 memory 10 85 modular 9 42 multibay battery 60 BIOS Setup utility 61 Bluetooth system key 27 turning off 27 40 turning on 27 40 brightness adjusting 27 28
41. F you use an external keyboard raise the notebook so the top of its screen is no higher than eye level www gateway com Setting up your computer desk and chair When you are setting up your computer desk and chair make sure that the desk is the appropriate height and the chair helps you maintain good posture Select a flat surface for your computer desk Adjust the height of the computer desk so your hands and arms are positioned parallel to the floor when you use the keyboard and touchpad If the desk is not adjustable or is too tall consider using an adjustable chair to control your arm s height above the keyboard Use an adjustable chair that is comfortable distributes your weight evenly and keeps your body relaxed Position your chair so the keyboard is at or slightly below the level of your elbow This position lets your shoulders relax while you type Adjust the chair height adjust the forward tilt of the seat or use a footrest to distribute your weight evenly on the chair and relieve pressure on the back of your thighs Adjust the back of the chair so it supports the lower curve of your spine You can use a pillow or cushion to provide extra back support Sitting at your notebook Avoid bending arching or angling your wrists Make sure that they are in a relaxed position when you type Do not slouch forward or lean far back Sit with your back straight so your knees hips and elbows form right angles when yo
42. NOTEBOOK REFERENCEGUIDE p Gateway Contents Chapter 1 About This Reference 1 About this guide v o 2 she Sdeawshass Sages wos Hatin es Seow 2 Accessing your online User Guide 0000 2 Gateway contact information 0 cece eae 3 Gateway model and serial number 3 Microsoft Certificate of Authenticity 4 3 For more information 0c cece cece eee eee 4 Chapter 2 Checking Out Your Notebook 5 Front dcp estan e ate Gro esta nde Sah tetaterele a captehe wake s 6 Sie tk lee AA Ne Oe Ne Rs eee 3 ree eg 7 RIQUI cutee iuoouves tee Guile dee eh Bo eu owes ou 8 Back xe aia keen outs he Se Hee gS eS 9 Bottom 24 sivied Ser ctdtceesiadabiecdedecad asa is 10 Keyboard ared s duty evade coterie ecw oi ee Saeennes 11 Chapter 3 Setting Up and Getting Started 13 Working safely and comfortably 008 14 Reducing eye strain cee eee eee eee 14 Setting up your computer desk and chair 15 Sitting at your notebook 2 eee eee 15 Avoiding discomfort and injury from repetitive strain 15 Connecting the AC adapter 2 0 eee ee eee 16 Protecting from power source problems 18 Connecting the dial up modem 0005 19 Connecting to a broadband modem or network 20 Starting your notebook eee eee eee eee 20 Waking up your notebook 2
43. NTER The battery recalibration process begins and a screen opens showing you the progress The entire process takes several hours When the recalibration has Finished the message Press Esc key to exit appears Press Esc The battery charge indicator now displays an accurate battery charge E a Important If after completing this procedure the battery charge indicator still does not show an accurate charge contact Gateway Customer Care at the location shown on the Customer Care label For more information see Gateway contact information on page 3 61 CHAPTER 5 Managing Power Extending battery life Maximizing battery performance To get maximum performance from your notebook battery ies we recommend that you initially condition fully charge and discharge your new battery ies a few times during the first several weeks of use to let them reach their maximum rated capacity Over the long term use the battery ies at least once a month even if they were kept in a cool dry place for storage but avoid Frequent full discharges because this puts additional strain on the battery ies Several partial discharges with frequent recharges are better for a lithium ion battery than one complete discharge and recharging a partially charged lithium ion battery does not cause harm because there is no memory Conserving battery power 62 To conserve power while using the battery ies to power your
44. Optional wireless IEEE 802 11 radio is turned off LED on Caps lock is turned on LED off Caps lock is turned off LED on Numeric keypad is turned on LED off Numeric keypad is turned off 23 CHAPTER 3 Setting Up and Getting Started Indicator Icon Description Module LED blue Module is in use yy LED solid purple Module is ready to swap LED flashing purple Module is not installed in the notebook Hard drive LED blinking Hard drive is being accessed LED off Hard drive is not being accessed Using the keyboard Your notebook features a full size keyboard that functions the same as a desktop computer keyboard Many of the keys have been assigned alternate functions including shortcut keys for Windows function keys for specific system operations and the Num Lock keys for the numeric keypad Function keys System keys Navigation keys FN key Windows key Numeric keypad J Arrow keys Application key N Tip ma You can attach an external keyboard to the notebook or optional port replicator using a USB port You do not need to shut down the notebook to connect a USB keyboard 24 www gateway com Key types The keyboard has several different types of keys Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key Key type Icon Function keys System keys Navigation keys FN key Windows key A Bg
45. Tip ml For instructions on how to adjust the volume in Windows see Adjusting the Volume in your online User Guide Turning your wireless radio on or off Your Gateway notebook may have a factory installed wireless radio Q Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane IEEE 802 11 communication devices are examples of devices that provide wireless communication Q Warning In environments where the risk of interference to other devices or services is harmful or perceived as harmful the option to use a wireless device may be restricted or eliminated Airports hospitals and oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated When in environments where you are uncertain of the sanction to use wireless devices ask the applicable authority for authorization prior to using or turning on the wireless device IEEE 802 11 wireless network radio Your notebook may have an IEEE 802 11 radio for communicating with other computers on a wireless Ethernet network gt To turn the wireless IEEE 802 11 radio on 1 Slide the wireless network switch to the ON position For the location of the wireless network switch see Front on page 6 39 CHAPTER 3 Setting Up and Getting Started
46. To remove a memory card 1 Push the memory card into the notebook The memory card pops out slightly 2 Pull the memory card out of the notebook E Adding and removing a PC Card Your notebook has a PC Card slot also known as a PCMCIA card slot This slot accepts one Type II card You do not need to restart your notebook when changing most cards because your notebook supports hot swapping Hot swapping means that you can insert a PC Card while your notebook is running IF your PC Card does not work after hot swapping see the PC Card manufacturer s documentation for Further information gt To insert a PC Card e Push the card Firmly into the PC Card slot label side up until the outer edge of the card is flush with the side of your notebook 48 www gateway com gt To remove a PC Card 1 Click the remove hardware icon in the taskbar the PC Card name then click Stop OR Turn off your notebook A Important IF the remove hardware icon does not appear on the taskbar click the show hidden icons f button 2 Release the eject button by pressing the PC Card eject button once 3 Eject the PC Card by pressing the eject button again Using a port replicator Although you can attach devices directly to your notebook a port replicator lets you make all of those connections at one time When you travel with your notebook you merely disconnect from the port replicator instead of unplugging all t
47. Wireless Network Connection Status dialog box opens The meter shows the signal strength for wireless networking on your computer if other computers with the same network name are within range of your computer Wireless Network Connection 3 Status edita t Lonnechon Status Connected Durston 00 1653 Speed 20 Mbps Signal Sbergh F aooi Actty You are in a wireless network you can see the network but cannot communicate send files print or get to the Web e IF your access point uses WEP go to the Wireless Networking Properties window and make sure that both the WAP and the WLAN in the computer have matching WEP keys You are in a wireless network but no available networks are listed in the Connect to a network dialog box e If the network you are attempting to access does not broadcast its SSID you need to request the SSID from the administrator and add that network s information into the wireless utility e You may want to try entering ANY as the SSID which will make the computer try to auto detect the network Your wireless network is listed as a preferred network but aww it has an x on it e An x means your preferred network is not currently available or you are not currently in range to connect www gateway com Internet Explorer is unable to access the Internet Reset the power on your cable or DSL modem and your access point This reestablishes communication between your Internet Service Provider and
48. a MP3 player PDA or cellular telephone into the memory card reader For more information see Using the memory card reader on page 47 The memory card reader supports Memory Stick Memory Stick Pro Mini Secure Digital MultiMediaCard RS MultiMediaCard Secure Digital and xD Picture Card cards Important RS Multimedia Card and Mini Secure Digital cards require the use of an adapter that is available with the media USB ports Modular bay Modem jack Ethernet jack Description Plug USB devices such as a diskette drive flash drive printer scanner camera keyboard or mouse into these ports Insert a smart card in this slot for enhanced security For more information see Using the smart card reader on page 35 Component Icon Modular bay Modem jack K Ethernet jack Es Back www gateway com Description Insert a module such as a CD drive DVD drive combination DVD CD RW drive multi format DVD RW drive diskette drive a second hard drive a secondary battery or a weightsaver into this bay For more information see Changing modules on page 42 To determine the type of drive in the modular bay examine the drive tray s plastic cover and compare the logo to those listed in Identifying drive types on page 45 Important To order a module other than the one that came with your notebook contact Gateway Plug a dial up modem cable into this jack For more in
49. a Display Power Management System Environmental information The product you have purchased contains extracted natural resources that have been used in the manufacturing process This product may contain substances known to be hazardous to the environment or to human health To prevent releases of harmful substances into the environment and to maximize the use of our natural resources Gateway provides the following information on how you can responsibly recycle or reuse most of the materials in your end of life product Waste Electrical and Electronic Equipment commonly known as WEEE should never be disposed of in the municipal waste stream residential garbage collection The Crossed Out Waste Bin label affixed to this product is your reminder to dispose of your end of life product properly i Substances such as glass plastics and certain chemical compounds are highly recoverable recyclable and reusable You can do your part for the environment by following these simple steps When your electrical or electronic equipment is no longer useful to you take it back to your local or regional waste collection administration for recycling n some cases your end of life product may be traded in for credit towards the purchase of new Gateway equipment Call Gateway to see if this program is available in your area e IF you need further assistance in recycling reusing or trading in your
50. a Center computer a progressive scan display device with a VGA input is the best choice 105 106 CHAPTER 9 Troubleshooting Type of connection used You can connect the Media Center computer video output to a TV However the connection type has an affect on the video quality The Media Center has two video outputs e WGA IF your TV includes a VGA port connect the VGA cable from the Media Center computer s VGA monitor port to the TV s VGA In port for the best quality Many TVs do not have a VGA port e Video lf your TV does not have a VGA port but includes an S Video port connect the S Video cable from the Media Center computer s S Video Out port to the TV s S Video In port S Video display quality is usually good for TV images The display quality for the Media Center computer functions however is not as good as VGA output S Video display output is not optimized for computer video display Quality of video cables Poor quality or the incorrect type of video cables can cause problems and affect the video quality Gateway recommends using high quality video cables that can be purchased from Gateway fv Important Cable connections must be made correctly for optimal video quality A poor cable connection can lower video quality Screen resolution By default the notebook uses a screen resolution optimized for the LCD screen Many TVs cannot display this high of a resolution and may shift scramble or s
51. a Fingerprint authentication before the system will boot to Windows Scrolling so you can use the fingerprint reader in place of the touchpad Running the TouchStrip Tutorial Before using the fingerprint reader the first time you should run the TouchStrip Tutorial which teaches you the correct method to use the fingerprint reader gt To run the TouchStrip Tutorial 1 2 30 Click Start All Programs Protector Suite QL then click Fingerprint Tutorial Click Next to proceed through the tutorial a www gateway com Enrolling your Fingerprints Before you can use the features of the Fingerprint reader you must enroll your fingerprints so your notebook can identify you gt To enroll your fingerprints 1 Click Start All Programs Protector Suite QL then click User Enrollment The Welcome screen opens 2 Click Next The Finish screen opens 3 Select one of the following options then click Next e Enrollment to the biometric device Select this option to save your fingerprint to memory in the fingerprint reader Use this option to prevent unauthorized use of your notebook even if the hard drive has been removed e Enrollment to the hard disk Select this option to save your fingerprint to the hard drive IF you plan to enroll more than 21 Fingerprints you must select this option The User Enrollment wizard opens Enrolimern Herts tents for Feaperpeint Enrolment The positon of your finger efiu
52. a wireless device Q Warning In environments where the risk of interference to other devices or services is harmful or perceived as harmful the option to use a wireless device may be restricted or eliminated Airports Hospitals and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated When in environments where you are uncertain of the sanction to use wireless devices ask the applicable authority for authorization prior to use or turning on the wireless device Warning IF your notebook came equipped with an internal embedded wireless device do not operate the wireless device unless all covers and shields are in place and the notebook is fully assembled A Caution Wireless devices are not user serviceable Do not modify them in any way Modification to a wireless device will void the authorization to use it Please contact Gateway for service 125 APPENDIX A Legal Information Additional limitations cautions and concerns for specific countries are listed in the specific country sections or country group sectione The wireless devices in your system are only qualified for use in the countries identified by the Radio Approval Marks on the system rating label If the country you will be using the wireless device in is not listed please contact your local Radio Approval agency for requirements Wireless devices are closely regulated and use ma
53. ack those you will need while traveling Pack your notebook securely into a briefcase or hand carried luggage and keep it separate from toiletries liquids and food Do not pack it in checked luggage Keep your notebook stable during travel Secure it to prevent it from sliding around in overhead bins and car trunks Traveling by air Do not check your notebook as luggage Charge the battery in case airport security asks you to start your notebook Have your notebook hand inspected or sent through the X ray scanner but never carry it through the metal detector Turn off you notebook for takeoff and landing Turn off all wireless devices while in the aircraft Dial up modem 72 Take a telephone cord to connect the modem to telephone jacks If you are traveling internationally take telephone jack adapters or an acoustic handset coupler Take a telephone line protector Take a telephone line tester to check for unsafe lines especially if you are traveling internationally Take remote access information with you so you can connect to your ISP while outside of your usual calling area A list of country dialing codes may be especially useful if you are traveling internationally www gateway com Radio Frequency wireless connections Files Va Important IF your notebook came equipped with an internal embedded wireless device see Legal Information on page 123 for general wireless regulatory guidelines
54. ake sure that the printer is online Most printers have an online offline button that you need to press after adding paper eH Help For more information about troubleshooting sound issues click Start then click Help and Support Type the keyword sound troubleshooting in the Search box then press ENTER You are not getting sound from the built in speakers e Make sure that headphones are not plugged into the headphone jack e Make sure that the volume control on your notebook is turned up For more information about using your volume control see Adjusting the volume on page 38 e Make sure that the Windows volume control is turned up For instructions on how to adjust the volume control in Windows see Adjusting the volume in your online User Guide e Make sure that Mute controls are turned off Status indicators 120 The status indicators are not functioning e Make sure the status indicators are turned on Press FN F1 to toggle the indicators Touchpad www gateway com Touchpad is not working Make sure the touchpad is turned on For more information see Changing mouse touchpad or pointing device settings in your online User Guide The notebook is not responding when you click or tap on the touchpad Turn on the touchpad For instructions on how to adjust the touchpad settings see Changing mouse touchpad or pointing device settings in your online User Guide The pointer
55. and contact a qualified computer technician NY Tip mu For more information about preventing damage from static electricity see Preventing static electricity discharge on page 84 While troubleshooting your notebook follow these safety guidelines e Never remove the memory bay hard drive bay cover while your notebook is turned on while the battery ies are installed and while the modem cable network cable and AC power adapter are connected to your notebook e Make sure that you are correctly grounded before accessing internal components e After you complete any maintenance tasks where you remove the memory bay hard drive bay cover make sure that you replace the cover reinstall any screws then replace the battery ies before you start your notebook CEE For more information about troubleshooting click Start then click Help and Support Type the keyword troubleshooting in the Search box then press ENTER First steps 96 IF you have problems with your notebook try these things first e Make sure that the AC power adapter is connected to your notebook and an AC outlet and that the AC outlet is supplying power e Make sure that the power cord is firmly connected to the AC power adapter e f you use a power strip or surge protector make sure that it is turned on www gateway com e If the notebook will not turn on try turning it on with the notebook plugged in and the main and optional
56. annot eject a CD or DVD Ethernet Your notebook must be turned on to remove CDs and DVDs If you do not want to turn on your notebook manually eject the disc by inserting an opened paper clip into the manual eject hole For the location of the manual eject hole see Using a CD or DVD on page 46 Ethernet troubleshooting is covered under Networks wired on page 113 File management A file was accidentally deleted Recover the file from the Recycle Bin by following the instructions in Deleting files and folders in your online User Guide A Caution If a file was deleted while holding down the SHIFT key or if the Recycle Bin has been emptied the file cannot be restored CEE For more information about restoring deleted files click Start then click Help and Support Type the keyword System Restore in the Search box then press ENTER 101 CHAPTER 9 Troubleshooting Fingerprint reader The fingerprint reader does not recognize your fingerprint Hard drive Make sure that you are using the correct method for swiping your finger For more information see Running the TouchStrip Tutorial on page 30 Make sure that you are using a finger that you have enrolled For more information see Enrolling your fingerprints on page 31 For more information about troubleshooting the fingerprint reader click Start All Programs Protector Suite QL then click Help You see an Insufficient dis
57. ay request that you disconnect the equipment until the problem is resolved The telephone company may make changes in its Facilities equipment operations or procedures that could affect the operation of this equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service This equipment cannot be used on telephone company provided coin service Connection to party line service is subject to state tariffs Contact the state public utility commission or public service commission for information When programming or making test calls to emergency numbers Remain on the line and briefly explain to the dispatcher the reason for the call Perform such activities in the off peak hours such as early morning or late evenings The United States Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains ina margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent an identification of the business other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual Refer to your fax communication software documentation for details on how to comply with the fax branding
58. battery then store it away A stored battery should be used every three to four weeks Let the battery fully discharge then recharge to 40 if you plan to store it again If you store a battery for longer than three to four weeks the battery could fully discharge because the battery circuitry itself consumes power IF you have a spare lithium ion battery use one exclusively and keep the other cool by placing it in the refrigerator Make sure that it is wrapped protectively and that nothing will be dropped on it Do not freeze the battery Do not use old batteries Avoid purchasing spare lithium ion batteries and storing them for later use Do not buy old stock even if it is sold at clearance prices While it makes sense to have 2 or 3 extra batteries so that you always have a fresh one charged up and ready to go if you buy batteries and store them for years they may not work when you decide to use them Consider removing the battery from your notebook when running on fixed power However remember that when you have removed the battery from your notebook while using it with an electrical outlet the automatic battery charger no longer keeps the battery charged A Caution When the battery is in the notebook and the notebook is running on AC power the battery constantly charges even though it has a full charge This reduces the life of the battery If the battery is fully charged and you want to run on AC power remove the battery
59. bject Quickly press and release the left button once This action is called clicking Start a Position the program or pointer over the open a file or object Press the folder left button twice in rapid succession This action is called double clicking 37 To Access a shortcut menu or find more information about an object on the screen Move an object on the screen CHAPTER 3 Setting Up and Getting Started Do this LA Position the pointer over the object Quickly press and release the right button once This action is called right clicking Position the pointer over the object Press the left button and hold it down then use the touchpad to move drag the object to the appropriate part of the screen Release the button to drop the object where you want it Adjusting the brightness gt To adjust screen brightness Adjusting the volume Use the increase brightness and decrease brightness keys on the keyboard For more information see System key combinations on page 26 You can use the volume control to adjust the overall volume of your notebook 38 www gateway com gt To adjust the overall volume level using hardware controls e IF you are using external speakers turn the knob on the Front of the speakers OR Use the mute and volume control buttons on the keyboard For more information see System key combinations on page 26 NY
60. board on page 24 104 www gateway com An external keyboard does not work Make sure that the keyboard cable is plugged in correctly Remove all extension cables and switchboxes Clean the keyboard by using an aerosol can of air with a narrow straw like extension to remove dust and lint trapped under the keys Try a keyboard that you know works to make sure that the keyboard port works IF you spilled liquid in the keyboard turn off your notebook and unplug the keyboard Clean the keyboard and turn it upside down to drain it Let the keyboard dry before using it again IF the keyboard does not work after it dries you may need to replace it Media Center To view Media Center troubleshooting information that is not covered in this section go to the Gateway support Web Site at www gateway com The Media Center video display looks bad on your TV Many factors such as the display type quality of the video source type of connection used quality of video cables display device screen resolution size of TV age of the TV or the type of TV interlaced or progressive scan can affect the video quality significantly Display type The Media Center is best viewed on display devices that were offered with the Media Center computer when you purchased it from Gateway Other types of display devices including retail TVs may provide lower quality video If you did not order a display device when you purchased your Medi
61. cal burn hazard if mishandled Do not disassemble heat above 212 F 100 C or incinerate Dispose of used batteries promptly Keep away from children A Caution IF your notebook is connected to AC power or if it has a charged secondary battery installed you can change the main battery while the notebook is turned on If your notebook has only a main battery and it is not plugged into an AC outlet you must turn the notebook off while changing the attery gt To replace the main battery 1 Disconnect your notebook from the optional port replicator 2 If your notebook is on and is connected to AC power or has a charged secondary battery installed go to Step 3 OR IF your notebook is on is not plugged into an AC outlet and does not have a charged secondary battery installed save your work and turn off the notebook ie Turn your notebook over so the bottom is Facing up 4 Slide the battery lock to the unlocked position then slide the battery release latch 59 CHAPTER 5 Managing Power 5 Slide the battery out of the notebook Slide a recharged battery into the notebook until it snaps into place Slide the battery lock to the locked position Turn your notebook over O os ON Open the LCD panel E Installing a secondary battery 60 Q Warning Danger of explosion if battery is incorrectly replaced Replace only with a battery specifically manufactured for your Gateway
62. can result in expensive repairs that are not covered under a standard warranty Avoid dusty or dirty work environments Dust and dirt can clog the internal mechanisms and can lead to permanent damage to the notebook Do not block the ventilation Fan slots IF these slots are blocked your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook When storing your notebook for an extended period of time unplug AC power and remove the battery ies after discharging them partway www gateway com Cleaning your notebook Keeping your notebook clean and the vents free from dust helps keep your notebook performing at its best You may want to gather these items and put together a notebook cleaning kit e A soft lint free cloth e An aerosol can of air that has a narrow straw like extension e Cotton swabs e A DVD drive cleaning kit Cleaning the exterior Warning When you shut down your notebook the power turns off but some electrical current still flows through your notebook To avoid possible injury from electrical shock unplug the power cord modem cable and network cable from the wall outlets and remove the main and optional secondary battery Always turn off your notebook and other peripherals before cleaning any components Also remove the main and optional secondary battery before cleaning any components Use a damp lint free cloth to clean your notebook and other parts of yo
63. cause most TVs use this interlaced method to display the picture on the screen a standard interlaced analog TV will most likely flicker when displaying thin lines and small text An interlaced video display device will produce a lower quality display especially when viewing and using the Media Center computer functions Progressive scan video displays a video frame with one pass of sequential scan lines A progressive scan TV displays the entire picture drawn sequentially from top to bottom without the odd even interlacing This results in a fuller sharper picture and better display quality for viewing and using the Media Center computer functions The progressive scan picture is also brighter and easier on your eyes You need to configure your Media Center to output to a TV Your Media Center computer detects whether you are using a VGA or an S Video display device and automatically changes the display settings for the type of display device you are using For more information review the FAQ topic at www gateway com You want to change display settings to get better TV or DVD image quality Adjust the display device brightness contrast hue and saturation For more information review the FAQ topic at www gateway com You want to know whether you can burn videos that were recorded with your Media Center computer to a DVD Yes you can The Media Center saves recorded videos in the DVR MS format You can burn a DVR MS file
64. ces whenever possible e IF traveling internationally take electrical adapters Save the battery ies for times when you cannot use a power adapter If you plan on taking your AC power adapter also take a single plug surge protector e IF you will have access to an EmPower in flight power receptacle an automobile power outlet or an automobile cigarette lighter use an airplane automobile power adapter or power inverter Save the battery ies for times when you cannot use a power adapter e To find AC power outlets in airports look for them next to support pillars in large areas such as boarding gates and under banks of telephones Changing power modes You can use the following power modes to lengthen the life of your notebook s battery ies e Standby while your notebook is in Standby mode it switches to a low power state where devices such as the display and drives turn off 63 CHAPTER 5 Managing Power e Hibernate also called save to disk writes all current memory RAM information to the hard drive then turns your notebook completely off The next time you turn on your notebook it reads the memory information from the hard drive and opens the programs and documents that were open when you activated Hibernate mode Using power saving modes Always save your work before using Standby mode In Standby mode your notebook reduces or turns off the power to most devices except memory However the info
65. croll the picture For a better picture on a TV display you may need to lower the Media Center screen resolution to 800 x 600 or 640 x 480 For more information about changing the screen resolution see Changing color depth and screen resolution in your online User Guide Help CEE For more information about adjusting display settings click Start then click Help and Support Type the keyword changing display settings in the Search box then click the arrow Size of display device Small computer monitors for standard computer applications are generally not optimized for motion video playback Although they offer excellent resolutions and refresh rates they are designed to make static white backgrounds with black text look readable Some small display devices do not make colorful motion video look its best Generally video will look better on a larger display device www gateway com Age of the TV Newer TVs usually have more advanced features produce a better quality picture and support higher screen resolutions The Media Center video display will likely be better on a newer model TV Type of TV interlaced or progressive scan Many TVs use interlaced video Interlaced video displays a video Frame with two passes of alternating scan lines The TV screen first displays the video image odd lines one at a time sequentially from top to bottom then it fills in the other half of the video image with the even lines Be
66. cts or reproductive harm Mercury Warning Oo M Warning The lamp in this display contains mercury Do not put in trash Recycle or dispose as hazardous waste Telecommunications per Part 68 of the Code of Federal Regulations CFR 47 applicable to products fitted with USA modems Your modem complies with Part 68 of the Code of Federal Regulations CFR 47 rules On the computer or modem card is a label that contains the FCC registration number and Ringer Equivalence Number REN for this device IF requested this information must be provided to the telephone company A telephone line cord with a modular plug is required for use with this device The modem is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant See installation instructions for details The Ringer Equivalence Number REN is used to determine the number of devices which may be connected to the telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most areas the sum of RENs should not exceed five 5 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company IF this device causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required The telephone company m
67. double layer DVD R or DVD R discs Note To use the double layer capability of the double layer recordable DVD drive the blank DVDs you purchase must state Double Layer Dual Layer or DL Using other types of blank media will result in less capacity 45 CHAPTER 4 Using Drives and Accessories Using a CD or DVD 46 Manual eject hole Eject button Va Important DVD discs and drives contain regional codes that help control DVD title exports and help reduce illegal disc distribution To be able to play a DVD the disc s regional code and your DVD drive s regional code must match The regional code on your DVD drive is determined by your notebook s delivery address The regional code for the United States and Canada is 1 The regional code for Mexico is 4 Your DVD drive s regional code must match the regional code of the disc The regional code for the disc is on the disc disc documentation or packaging Vv Important When you place a single sided disc in the tray make sure that the label side is facing up If the disc has two playable sides place the disc so the name of the side you want to play is facing up gt To insert a CD or DVD 1 Press the eject button on the CD or DVD drive After the tray opens slightly pull the disc tray completely open 2 Place the disc in the tray with the label facing up then press down carefully on the disc until it snaps into place 3 Push the tray in until it is
68. e Y Important Your notebook may have shipped with a Drivers and Applications Recovery disc Print the Recovering Your System chapter from your online User Guide for use in Step 24 Back up any data you want to transfer to the new hard drive For more information see Backing up files in your online User Guide Follow the guidelines under Preventing static electricity discharge on page 84 Turn off your notebook Disconnect from the optional port replicator Disconnect the AC adapter modem cable and network cable if they are connected to the notebook 89 CHAPTER 8 Upgrading Your Notebook 8 Disconnect all peripheral devices connected to the notebook and remove any PC cards 9 Turn your notebook over so the bottom is facing up then remove the main and optional secondary batteries For more information see Changing batteries on page 59 10 Loosen the 8 or 9 hard drive bay cover screws these screws cannot be removed Screw Screw Screw Screw Screw Screw Screw Screw 90 www gateway com 11 Lift the hard drive bay cover then remove it 12 Remove the two screws connecting the hard drive to the notebook Screw 91 CHAPTER 8 Upgrading Your Notebook 13 Using the plastic tab slide the old hard drive then remove it 14 If your new hard drive already includes the hard drive bracket go to Step 19 OR IF you need to move the hard drive bracket
69. e connectors Never slide components over any surface e Wear a grounding wrist strap available at most electronics stores and attach it to a bare metal part of your workbench or other grounded connection e Toucha bare metal surface on your workbench or other grounded object www gateway com Adding or replacing memory modules Vv Important Use only memory modules designed for your Gateway notebook 2 Tools You need a small Phillips screwdriver to replace memory modules Your notebook uses memory modules called SO DIMMs Small Outline Dual Inline Memory Modules The modules are available in various capacities and any module can be placed in any slot Memory bay gt To add or replace memory modules 1 2 3 4 Follow the guidelines under Preventing static electricity discharge on page 84 Turn off your notebook Disconnect from the optional port replicator Disconnect the AC adapter modem cable and network cable if they are connected to the notebook Disconnect all peripheral devices connected to the notebook and remove any PC cards Turn your notebook over so the bottom is facing up then remove the main and optional secondary batteries For more information see Changing batteries on page 59 85 CHAPTER 8 Upgrading Your Notebook 7 Loosen the eight or nine depending on model memory bay cover screws these screws cannot be removed Screw Screw Screw Screw
70. e eet i Mai 2 Click the yellow arrow in front of an option then click the option or setting you want to change z Using the fingerprint reader features For more information about the fingerprint reader and how to use its features click Start All Programs Protector Suite QL then click Help 34 www gateway com Using the smart card reader Your notebook includes a smart card reader that provides enhanced log on security A smart card is a plastic card similar to an ATM card Insert the card into the smart card reader then enter a personal identification number PIN to log onto the notebook or the network Smart cards are typically used by large corporations for security gt To insert a smart card e Insert the smart card into the smart card slot with the magnetic stripe up and to the front of the notebook Using a privacy Filter Your notebook s LCD screen has been specially made to hold privacy filters A privacy filter helps block the screen view from anyone viewing the notebook screen from a side view For more information about getting a privacy filter see Ordering accessories on page 54 To attach a privacy filter to your notebook see the installation instructions that come with the privacy filter 35 CHAPTER 3 Setting Up and Getting Started Using the EZ Pad touchpad The EZ Pad consists of a touchpad two buttons and a scroll zone Touchpad Scroll zone Left button
71. ebook For the location of your modem jack see Right on page 8 IF the modem shares the telephone line with another device make sure that the telephone line is not in use for example someone is on the telephone or another modem is in use Use a different modem cable Some telephone cables do not meet required cable standards and may cause problems with the modem connection Shut down and restart your notebook Run Windows modem diagnostics gt To run modem diagnostics 1 Close all open programs 2 Click Start then click Control Panel The Control Panel window opens If your Control Panel is in Category View click Printers and Other Hardware 3 Click double click the Phone and Modem Options icon then click the Modems tab 4A Click your modem then click Properties The Modem Properties dialog box opens 111 Mouse 112 5 CHAPTER 9 Troubleshooting Click the Diagnostic tab then click Query Modem IF information about the modem appears the modem passed diagnostics IF no modem information is available a white screen appears with no data or if you get an error such as port already open or the modem has failed to respond the modem did not pass diagnostics CEE For more information about modem troubleshooting click Start then click Help and Support Type the keyword modem troubleshooting in the Search box then press ENTER The modem is noisy when it dials and connects e When your mode
72. ectricity 84 scanner installing 50 USB port 7 8 screen resolution 52 troubleshooting 98 121 screen objects getting information 38 moving 38 selecting 37 scroll zone 36 security startup password 74 while travelling 74 security features Kensington cable lock 7 serial number 3 74 setting up safety precautions 124 shipping notebook 72 shortcut menus accessing 38 shortcuts opening menu 38 shutting down notebook 22 smart card reader locating 8 SO DIMM See memory 140 sound adjusting 28 38 controls 38 muting 28 38 troubleshooting speakers built in 6 jack 7 SpeedStep technology 65 Standby mode 22 26 64 system key 26 starting notebook 20 programs 37 startup password 74 static electricity 84 status indicator wireless Ethernet 23 status indicators battery charge 6 58 Caps Lock 23 CD drive 24 diskette drive 24 drive activity 24 120 DVD drive 24 hard drive 24 location 11 modular drive 24 numeric keypad 23 Pad Lock 23 power 6 toggle on or off 26 120 troubleshooting 120 supervisor password 74 surge protector 18 Suspend 26 S Video TV out jack 9 54 switch wireless network 6 system identification label 3 system keys combinations 26 locating 25 www gateway com T technical support Support 4 tips before contacting telephone acoustic handset coupler 72 line protector 72 line tester 72 telephone support television playing DVD on 53 S Video out jack 9 TV out jack 5
73. ecurely IF you have recently installed hardware or software make sure that you have installed it according to the instructions provided with it IF you did not purchase the hardware or software from Gateway see the manufacturer s documentation and technical support resources IF you have how to questions about using a program see e Online Help e Printed documentation e The Microsoft Windows documentation e The software publisher s Web site See the troubleshooting section of this chapter Q Warning To avoid bodily injury do not attempt to troubleshoot your notebook problem if e Power cords or plugs are damaged e Liquid has been spilled into your notebook e Your notebook was dropped e The case was damaged Instead unplug your notebook and contact a qualified computer technician Have your customer ID serial number and order number available along with a detailed description of your problem including the exact text of any error messages and the steps you have taken Make sure that your notebook is nearby at the time of your call The technician may have you follow troubleshooting steps The label on the bottom of your notebook includes the Gateway Customer Care telephone number For more information see Gateway contact information on page 3 A Legal Information Important safety information Regulatory compliance statements Environmental information Notices APPENDIX A Legal Info
74. eee eee 22 Turning off your notebook 2 eee eee eee 22 Restarting rebooting your notebook 22 Using the status indicators 0 0 cece eee eee 23 Using the keyboard 0s ee eee eee eee eee 24 Key types as cc0cb4 decieaee di ecteeccameiale ox 25 System key combinations 00e cece eee 26 Contents Programming the hotkey 2 e eee eee eee 29 Using the optional fingerprint reader 30 Running the TouchStrip Tutorial 30 Enrolling your fingerprints 2 0 31 Using the Fingerprint Control Center 33 Using the fingerprint reader features 34 Using the smart card reader cc eee eee ee 35 Using a privacy MItens wer ecaeveneeehe vd Coaaseea tes 35 Using the EZ Pad touchpad cece eee eee 36 Adjusting the brightness 2 eee 38 Adjusting the volume eee eee eee eee 38 Turning your wireless radio on or off 08 39 IEEE 802 11 wireless network radio 39 Blyetooth radio oss ost eae hie oe ht eed a 40 Chapter 4 Using Drives and Accessories 41 Changing modules s c 5 3 05 2 o ws ote om s eels etelee hecey 42 Using the CD or DVD drive 0 e eee eee 45 Identifying drive types 0 cece eee eee eee 45 Using a CD or DVD ciciecintcevat ee eeee hors nes 46 Using the memory card reader
75. ences he results To achieve the best results quality is important olay your fager Gat on the serso Mowe your finger perpercic Aw to he sensor Deo not swing your Sager at the end of the movement Potton you finger to fie amie of Ae serso te acteeve the Dest contact Start aming for te lest ruche jont E 31 4 CHAPTER 3 Setting Up and Getting Started IF you want to run the TouchStrip Tutorial leave the Run interactive tutorial check box selected then click Next The TouchStrip Tutorial runs For more information see Running the TouchStrip Tutorial on page 30 After you have completed the tutorial the Enrollment screen appears OR IF you do not want to run the JouchStrip Tutorial click to uncheck the Run interactive tutorial check box then click Next The Enrollment screen appears Users fingers Erroliment a the process of esting fingerprint sargies cerittyng Se user Cick Dutton above a rges t start erroimert Wa Pingerorrt device meter y contains 2 fee dots etk tate cmt 5 Click the button above the finger you are enrolling A new box appears with three empty circles in it an www gateway com 6 Swipe your finger A sample will be created and is indicated by a fingerprint icon in one of the circles 7 Repeat Step 6 two more times then click Next The Advanced Security screen appears Advanced Security Configure the security level of es paniport Fr
76. formation see Connecting the dial up modem on page 19 Plug an Ethernet network cable into this jack Plug the other end of the cable into a cable modem DSL modem or an Ethernet network jack For more information see Connecting to a broadband modem or network on page 20 Power connector Component Icon Power connector S Vid t jack ideo out jac B S Video out jack Description Plug the AC adapter cable into this connector Plug an S Video device such as a television into this jack For more information see Viewing the display on a television on page 53 CHAPTER 2 Checking Out Your Notebook Bottom Main battery Battery lock Battery latch Docking port Modular bay latch Customer care label Memory bay Hard drive bay Component Icon Description Customer Includes the Customer Care contact information For Care label more information see Gateway contact information on page 3 Modular bay Slide to release the module For more information see latch Changing modules on page 42 Battery latch Slide to release the main battery For more information see Changing batteries on page 59 Main battery Provides power when the notebook is not plugged into AC power Battery lock Slide to unlock the main battery For more on O information see Changing batteries on page 59 Docking port Connect the optional port replicator to this port Warning Power is passed thr
77. g 45 locating 9 modular drive status indicator 24 replacing drive module 42 troubleshooting 99 using 45 DVD CD RW drive 135 Index See DVD drive DVD RW drive See DVD drive DVI port 26 50 52 E eject button 46 DVD 46 eject hole CD 46 DVD 46 electrostatic discharge ESD 84 EmPower power adapter 63 ergonomics 14 Ethernet connecting wired 20 jack 9 20 external monitor EZ Pad touchpad See touchpad F fan 7 faxes troubleshooting files opening 37 transferring 73 troubleshooting fingerprint enrolling 31 fingerprint reader control center 33 locating 12 troubleshooting tutorial 30 using 30 Firewire port Fn key 25 26 folders opening 37 function keys 25 136 7 26 111 101 102 8 50 G Gateway contact information 3 model number 3 serial number 3 Support 4 hard drive bay 10 indicator 24 installing 42 55 89 purchasing 55 replacing 89 second hard drive 9 42 55 troubleshooting 102 headphone jack 7 Hibernate mode 63 68 Hotkey button 11 hot swapping 48 50 l i Link port IEEE 1394 connecting device 51 port 50 IEEE 1394 port 8 IEEE 802 11 using while traveling 73 indicators See status indicators inkjet printer 55 installing battery 59 60 bay modules 42 CD drive 42 55 devices 50 digital camera 50 digital video camera 50 diskette drive 42 55 drives 42 DVD drive 42 55 hard drive 89 memory 85 8 50 www gateway com multibay battery 60 PC Card 48
78. ging alarm options 2 2 eee 66 Changing advanced settings eeeaee 67 Activating and using Hibernate mode 68 Chapter 6 Traveling with Your Notebook 71 Packing your notebook e ee eee eee eee 72 Traveling DY ail asn exe et eee tes aoe esse 2 72 Dial p modem sess tiere seeder ooo enpe Re eden dd 72 Radio frequency wireless connections 73 PUGS cs 5 ce 8s oap aerating 3 Uae aa ee ea eae eee 73 SECUTI foc naeve Sobre eee eee Sati Aas Boe Oh 74 POWET seul 3 tose ok eee sake eee See ee pe Ree ee 75 Additional tips osc devtste perea ninne amp abate ore pve ate ne a 75 Chapter 7 Maintaining Your Notebook 77 Caring for your notebook 2 0 eee ee eee eee 78 Cleaning your notebook cece ee ee eee 79 Cleaning the exterior i560 eeae enn deg eetes ceca 79 Cleaning the keyboard eee eee 79 Cleaning the notebook screen 0 eee eee 80 Maintaining the battery ies 0c ee eee eee 80 Storing batteries x04 s ale na lea be we wis Mane weg Et 81 Cleaning CDs or DVDs 0 cece eee eee eee 81 Chapter 8 Upgrading Your Notebook 83 Preventing static electricity discharge 84 Adding or replacing memory modules 85 Contents Replacing the hard drive kit 4 89 Chapter 9 Troubleshooting 95 Safety guidelines ssia e
79. he S Video out jack on an optional port replicator see the port replicator user guide 2 Connect the other end of the cable to the Video in jack on your television or VCR 3 Turn on the television or VCR A Start your notebook m Y Tip e f you are traveling internationally you may need to change the video standard For example many televisions in Asia use PAL instead of NTSC N Tip e DVI video output is only available by using the optional port replicator Ordering accessories 54 To order accessories visit www gateway com Accessories may not be available in all localities Automobile airplane power adapters With an automobile airplane power adapter you can save battery power by plugging your notebook into an automobile cigarette lighter or an airplane in flight power receptacle www gateway com Batteries IF you run your notebook on battery power for extended periods you may want to buy an additional main battery or a secondary battery so you can swap batteries when necessary See Changing batteries on page 59 for more information about using an additional battery Bay modules Your notebook s modular bay supports different bay modules such as a CD drive DVD drive combination DVD CD RW drive DVD RW drive a second hard drive a diskette drive a secondary battery or a weightsaver A weightsaver is a device designed to reduce the weight of your notebook See Changing modu
80. he devices A port replicator also provides additional ports and other expansion features not included with your notebook For more information about using a port replicator see the port replicator user guide 49 CHAPTER 4 Using Drives and Accessories Installing a printer or other peripheral device Your notebook or optional port replicator has one or more of the following ports IEEE 1394 also known as Firewire or i Link Universal Serial Bus USB S Video analog video DVI digital video and S PDIF digital audio You use these ports to connect peripheral devices such as printers scanners and digital cameras to your notebook NA Important Before you install a printer scanner or other peripheral device see the device documentation and installation instructions IEEE 1394 and USB ports support plug and play and hot swapping which means that your notebook will usually recognize such a device whenever you plug it into the appropriate port When you use an IEEE 1394 or USB device for the first time your notebook will prompt you to install any software the device needs After doing this you can disconnect and reconnect the device at any time pJ Help i For more information about installing peripheral devices click Start then click Help and Support Type the keyword installing devices in the Search box then press ENTER Connecting a USB device Your notebook has USB ports for connecting devices s
81. he following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Compliance accessories The accessories associated with this equipment are shielded video cable when an external monitor is connected These accessories are required to be used in order to ensure compliance with FCC rules FCC declaration of conformity A Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the notebook A Caution Recycle or dispose of the used notebook properly according to federal state and local laws Responsible party Gateway Inc 7565 Irvine Center Drive Irvine CA 92618 Phone 800 846 2000 Product e NAI e QA This device complies with Part 15 of the FCC Rules Operation of this product is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 127 128 APPENDIX A Legal Information California Proposition 65 Warning Warning This product contains chemicals including lead known to the State of California to cause cancer birth defe
82. iculties Double check the URL or try a different URL IF the error message still appears disconnect from the ISP connection and close your browser then reconnect and open the browser IF you still get the error your ISP may be having technical difficulties Connecting to a Web site takes too long Many factors can affect Internet performance e The condition of the telephone lines in your residence or at your local telephone service e The condition of the Internet computers to which you connect and the number of users accessing those computers e The complexity of graphics and multimedia on Web pages e Having multiple Web browsers open performing multiple downloads and having multiple programs open on your notebook People are sending you e mail messages but you have not received any mail e Click the receive button in your e mail program e Make sure that your account with your Internet service provider ISP is set up correctly Contact your ISP for technical support Keyboard A keyboard character keeps repeating or you see a Keyboard stuck or Key failure error message e Make sure that nothing is resting on the keyboard e Make sure that a key is not stuck Press each key to loosen a key that might be stuck then restart your notebook You are pressing a letter key and a number appears on the screen e The numeric keypad is turned on For more information about using your keyboard see Using the key
83. is does not include extremities This device should be used more than 8 inches 20 cm from the body when wireless devices are on The power output of the wireless device or devices which may be embedded in your notebook is well below the RF exposure limits as set by the FCC The wireless devices installed in this system are intended to be used indoors In some areas use of these devices outdoors is prohibited Operation of this device is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device Unintentional emitter per FCC Part 15 This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation IF this equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of t
84. k space error message Delete unnecessary files from the hard drive using Disk Cleanup For instructions on deleting unnecessary files see Deleting unnecessary files in your online User Guide Empty the Recycle Bin by right clicking the Recycle Bin icon then clicking Empty Recycle Bin A Caution All deleted files will be lost when you empty the Recycle Bin Save your files to another drive If the hard drive is full copy any files not regularly used to backup media then delete them from the hard drive Help CEE For more information about file management click Start then click Help and Support Type the keyword file management in the Search box then press ENTER You see a Data error message 102 This may be the result of a defective area on the hard drive To fix hard drive problems run the Error checking program For instructions on fixing hard drive problems see Checking the hard drive for errors in your online User Guide www gateway com The hard drive cannot be accessed or you see a General failure reading drive C error message IF a diskette is in the diskette drive eject it and restart your notebook Make sure that the hard drive is installed correctly Remove it firmly reinsert it then restart your notebook For more information about removing your hard drive see Replacing the hard drive kit on page 89 IF your notebook has been subjected to static electrici
85. laces window opens click Help then click Bluetooth Help Topics 4 Using Drives and Accessories e Changing modules e Using the CD or DVD drive e Using the memory card reader e Adding and removing a PC Card e Using a port replicator e Installing a printer or other peripheral device e Viewing the display on a projector or monitor e Viewing the display on a television e Ordering accessories CHAPTER 4 Using Drives and Accessories Changing modules 42 Your notebook s modular bay supports different bay modules such as a CD drive DVD drive combination DVD CD RW drive DVD RW drive a second hard drive a diskette drive a secondary battery or a weightsaver Security screw optional Modular bay latch Modular bay gt To change bay modules 1 IF you are removing a drive make sure that there is no disc in it 2 Make sure that the notebook is not in Standby or Hibernate mode A Caution Turn off your notebook if you are removing the optional secondary battery and the notebook does not have a charged main battery and is not directly connected to AC power WN Close the LCD panel 4 Disconnect your notebook from the optional port replicator 5 Turn your notebook over so the bottom is facing up www gateway com 6 Remove the optional security screw if your notebook has one Security screw optional 7 Slide the bay module release latch The module moves out slightly
86. les on page 42 for more information Carrying cases Gateway has large capacity carrying cases if you need additional space for accessories or supplies Hard drives IF you want to increase your internal storage space try replacing your existing hard drive with a larger drive See Replacing the hard drive kit on page 89 for more information Memory Large programs such as multimedia games or graphics programs use a lot of memory If your programs are running more slowly than you think they should try adding more memory See Adding or replacing memory modules on page 85 for more information Port replicators Although you can attach devices directly to your notebook a port replicator lets you make all of those connections at one time When you travel with your notebook you merely disconnect from the port replicator instead of unplugging all the devices A port replicator also provides additional ports and other expansion features not included with your notebook See the user guide for the port replicator for more information about using a port replicator with your notebook Printers You can attach almost any type of printer to your notebook The most common types are inkjet and laser printers which print in color or black and white 55 56 CHAPTER 4 Using Drives and Accessories Inkjet printers and cartridges are relatively inexpensive but they are slower than laser printers Using an inkjet color
87. lick Start then click Control Panel The Control Panel window opens If your Control Panel is in Category View click Printers and Other Hardware 2 Click double click the Printers and Faxes icon The Printers and Faxes window opens 3 Right click the name of the printer you want to be the default printer then click Set as Default Printer E e Reinstall the printer driver See the guide that came with your printer for instructions on installing the printer driver You see a Printer queue is full error message e Make sure that the printer is not set to work offline gt To make sure that the printer is not set to work offline 1 Click Start then click Control Panel The Control Panel window opens If your Control Panel is in Category View click Printers and Other Hardware 2 Click double click the Printers and Faxes icon The Printers and Faxes window opens 119 Sound CHAPTER 9 Troubleshooting 3 Right click the name of the printer you want to use IF the menu shows a check mark next to Use Printer Offline click Use Printer Offline to clear the check mark E e Wait until files have been printed before sending additional files to the printer e IF you print large files or many files at one time you may want to add additional memory to the printer See the printer documentation for instructions for adding additional memory You see a Printer is out of paper error message After adding paper m
88. life may be much shorter than you expect If the battery life seems short even after being charged for three hours the battery ies may need to be recalibrated For information on recalibrating the battery ies see Recalibrating the battery ies on page 61 gt To connect the AC adapter 1 Connect the power cord to the AC adapter www gateway com 2 Connect the AC adapter to your notebook s power connector 3 Plug the power cord into a wall outlet The battery charge indicator turns on see Front on page 6 for the location of the battery charge indicator IF the battery charge indicator does not turn on complete the following steps until it turns on a Unplug the adapter from your notebook then plug it back in b Press FN F1 to toggle the status lights on and off c Make sure the power cord is firmly attached to the AC adapter d Plug the power cord into a different wall outlet 4 When you finish using your notebook for the first time turn off your notebook and leave your notebook connected to AC power until the battery charge indicator turns blue Y Important IF the battery charge indicator does not turn blue after three hours contact Gateway Customer Care at the location shown on the Customer Care label For more information see Gateway contact information on page 3 17 CHAPTER 3 Setting Up and Getting Started Protecting from power source problems During a power su
89. line at a different location IF you can connect on this line call your telephone service to fix the original line Try connecting with the modem at a lower connection speed If reducing the connect speed lets you connect call your telephone service The telephone line may be too noisy You cannot connect to the Internet The ISP may be having technical difficulties Contact your ISP for technical support See if the modem works with a different communications program The problem may be with just one program Review the troubleshooting information under Internet on page 103 www gateway com Your 56K modem does not connect at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K Other Factors such as line noise telephone service provider equipment or ISP limitations may lower the speed even further IF your notebook has a v 90 modem the speed at which you can upload send data is limited to 33 6K IF your notebook has a v 92 modem the speed at which you can upload data is limited to 48K Your ISP may not support 48K uploads Your fax communications program only sends and receives faxes at 14 400 bps when you have a 56K modem Current fax technology only supports a maximum send and receive rate of 14 400 bps The modem is not recognized by your notebook Make sure that the line connected to the modem is working and plugged into the appropriate port on your not
90. m tries to connect to another modem it begins handshaking Handshaking is a digital getting acquainted conversation between the two modems that establishes connection speeds and communication protocols You may hear unusual handshaking sounds when the modems first connect If the handshaking sounds are too loud you can turn down the modem volume gt To turn down the modem volume 1 See also Click Start then click Control Panel The Contro Panel window opens If your Control Panel is in Category View click p Printers and Other Hardware Click double click the Phone and Modem Options icon then click the Modems tab Click the modem you want to adjust then click Properties Click the Modem tab then adjust the Speaker volume control Click OK twice to close the Phone and Modem Options dialog box Touchpad on page 121 www gateway com The external mouse does not work e Make sure that the mouse cable is plugged in correctly e Shut down and restart your notebook e Remove all extension cables and switch boxes e Try a mouse you know is working to make sure that the mouse port works The external mouse works erratically e Clean the mouse e Some mouse pad patterns confuse optical mice Try the mouse on a different surface Networks wired J Help For more information about network troubleshooting click Start then click Help and Support Type the keyword network troubleshooting in
91. mation on configuring the power button mode see Changing advanced settings on page 67 11 Component Touchpad Fingerprint reader optional 12 CHAPTER 2 Checking Out Your Notebook Icon Description Provides all the functionality of a mouse For more information see Using the EZ Pad touchpad on page 36 Provides enhanced security For more information see Using the optional fingerprint reader on page 30 3 Setting Up and Getting Started e Working safely and comfortably e Connecting the AC adapter e Connecting the dial up modem e Connecting to a broadband modem or network e Starting your notebook e Turning off your notebook e Restarting rebooting your notebook Using the status indicators Using the keyboard Using the optional fingerprint reader Using the smart card reader Using the EZ Pad touchpad Adjusting the brightness Adjusting the volume Turning your wireless radio on or off mee CHAPTER 3 Setting Up and Getting Started Working safely and comfortably Before using your notebook follow these general guidelines for setting up a safe and comfortable work area and avoiding discomfort and strain Keep hands and arms parallel to the floor Adjust the screen so it is perpendicular to your line of sight Place your feet flat on the floor or on a footrest Although notebooks are sometimes called laptops do not use your notebook while it rests on your
92. n the LCD panel viewing the display on the projector or monitor and viewing the display on both the display and the projector or monitor NA Important IF an external monitor or projector is connected and you close the LCD panel your notebook may turn off the LCD panel but will not enter Standby mode Viewing the display on a television The S Video out jack on your notebook lets you view your notebook display on a television screen using a standard S Video cable Va Important To turn on external video by default connect the television or other external video device before starting your notebook Va Important Audio is not transmitted through an S Video out jack Use the built in speakers or a set of headphones or external powered speakers or connect your notebook to a stereo system using the headphone jack to hear sound while playing a DVD DVD playback to a VCR will be scrambled by copyright protection software X Tip mi Many newer televisions have a VGA or DVI port For the best picture quality possible use the VGA or DVI port instead of the S Video jack For more information see Viewing the display on a projector or monitor on page 52 53 CHAPTER 4 Using Drives and Accessories gt To view your notebook display on a television 1 With your notebook off connect one end of a standard S Video cable to the S Video out jack S on your notebook Ny Tip ma For the location of t
93. notebook e Turn off wireless networking and Bluetooth e Dim the display as low as is comfortable e Disconnect all external devices like IEEE 1394 and USB devices e Remove PC Cards when you do not need them Many PC Cards use a small amount of power while inserted even if they are not being used e Close the LCD panel to turn off the display while you are not using your notebook The display stays off until you open the panel again e Use Hibernate mode for maximum power savings while your notebook is not in use SW Tip me For more information about using Hibernate mode see Traveling with Your Notebook on page 71 e Use the notebook touchpad instead of an external mouse e Decrease or mute speaker volume e Turn off all scheduled tasks www gateway com e Turn off auto save features in Microsoft Office and other applications e Copy programs from CDs or DVDs to the hard drive so you do not use battery power by running optical drives e Use the CD or DVD drive only when necessary This drive uses a large amount of power e Recharge the battery ies often take an extra battery and fully recharge the batteries before traveling For more information see Recharging the battery ies on page 58 NY Tip a For more information about traveling with your notebook see Traveling with Your Notebook on page 71 Using alternate power sources To extend battery life use alternate power sour
94. notebook Discard used batteries according to local hazardous material regulations The batteries used in this device may present a fire or chemical burn hazard if mishandled Do not disassemble heat above 212 F 100 C or incinerate Dispose of used batteries promptly Keep away from children Your notebook s modular bay accepts a secondary battery The secondary battery charges when the notebook is connected to AC power gt To install a secondary battery e Swap the secondary battery for a bay module by following the instructions in Changing modules on page 42 C www gateway com Recalibrating the battery ies Va Important Do not interrupt the battery recalibration process If recalibration is interrupted you must start the process over again If your notebook unexpectedly goes into Standby mode while you are using it but the battery charge is not low you may need to recalibrate your battery ies You should also recalibrate the battery ies periodically to maintain the accuracy of the battery gauges gt To recalibrate the battery ies 1 2 3 Connect the AC adapter then turn on your notebook As soon as it starts and you see a startup screen press F2 The BIOS Setup utility opens Open the Advanced menu Highlight Battery Auto Learning then select Enabled by pressing the spacebar Open the Exit menu highlight Exit Saving Changes then press ENTER Select Yes then press E
95. notebook To avoid electrical shock always unplug all power cables and modem cables from the wall outlets before cleaning the notebook www gateway com Unplug the notebook from the wall outlet and refer servicing to qualified personnel if The power cord or plug is damaged Liquid has been spilled into the notebook The notebook does not operate properly when the operating instructions are followed The notebook was dropped or the cabinet is damaged e The notebook performance changes Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway Regulatory compliance statements Wireless guidance Warning Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane IEEE 802 11 also known as wireless Ethernet or WiFi wireless Internet and Bluetooth communication devices are examples of devices that provide wireless communication Low power Radio transmitting t pe devices radio frequency RH wireless communication devices may be present embedded in your notebook system These devices may operate in the 2 4 GHz tle 802 11b g LAN amp Bluetooth 5 2 GHz i e 802 11a LAN and traditional cellular or PCS cellular bands i e Cellular data modem The following section is a general overview of considerations while operating
96. ons icon The Power Options Properties dialog box opens 3 Click the Advanced tab Power Options Properties Pones Schemes dann Power Meter Rdvanced Hibernate ih Select the power saving vetlings you wani lo use Options aways show icon on the taskbar C Prompt toe password when computer resumes hom standby Wha press the porrer bufon orn my computer Hemate When press the shep bulon on my computer Stand by 4A Click the arrow button to open a Power buttons list then click the power setting mode you want to use 5 Click OK a 67 CHAPTER 5 Managing Power Activating and using Hibernate mode 68 Hibernate also called save to disk writes all current memory RAM information to the hard drive then turns your notebook completely off The next time you turn on your notebook it reads the memory information From the hard drive and opens the programs and documents that were open when you activated Hibernate mode ey Help For more information about using Hibernate mode click Start then click Help and Support Type the keyword hibernate in the Search box then press ENTER gt To activate Hibernate mode 1 Click Start then click Control Panel The Control Panel window opens If your Control Panel is in Category View click Performance and Maintenance 2 Click Double click the Power Options icon The Power Options Properties dialog box opens 3 Click the Hibernate tab Power Options Pro
97. ooting information www gateway com Networks wireless You turned wireless networking on but it takes a while to connect e When wireless networking is turned on it automatically scans for available connections The scan can take approximately 30 seconds to complete Your connection on the network seems intermittent or your wireless network is running slower than you expect e The speed of a wireless network is related to signal strength Signal strength is affected by the distance between your wireless network devices by radio interference and by interference from natural obstructions such as walls ceilings floors and doors IF your wireless network is running slower than you expect you should check your network signal strength IF you find the signal strength is low try moving to a new location to increase the signal strength Va Important Note any antenna placement constraints in the access point user guide because the speed of a wireless network is related to signal strength Signal strength is affected by the distance between your wireless network devices by radio interference and by interference from natural obstructions such as walls floors and doors gt To check the signal strength 1 Click Start right click My Network Places then click Properties The Network Connections window opens 115 116 CHAPTER 9 Troubleshooting 2 Right click Wireless Network Connection then click Status The
98. operties 1 Click Start then click Control Panel The Control Panel window opens If your Control Panel is in Category View click Printers and Other Hardware 2 Click double click the Phone and Modem Options icon then click the Dialing Rules tab 109 110 CHAPTER 9 Troubleshooting 3 Click the location from which you are dialing then click Edit A Make sure that all settings are correct E Disconnect any answering machine fax machine or printer that is on the same line as the modem Do not connect these devices to the same telephone line as the modem Make sure that you are not using a digital rollover or PBX line These lines do not work with your modem Check for line noise scratchy crackling or popping sounds Line noise is a common problem that can cause the modem to connect at a slower rate abort downloads or even disconnect The faster the modem the less line noise it can tolerate and still work correctly Listen to the line using your telephone Dial a single number such as 1 When the dial tone stops listen for line noise Wiggle the modem cable to see if that makes a difference Make sure that the connectors are free from corrosion and all screws in the wall or telephone wall jack are secure You can also call your telephone service and have the telephone line checked for noise or low line levels Try another telephone line either a different telephone number in your house or a telephone
99. or ventilation when you set up your work area Never insert objects of any kind into the notebook ventilation openings Some notebook are equipped with a three wire power cord to make sure that the notebook is properly grounded when in use The plug on this cord will fit only into a grounding type outlet This is a safety feature If you are unable to insert the plug into an outlet contact an electrician to install the appropriate outlet Ifyou usean extension cord with this notebook make sure that the total ampere ratin on the products plugged into the extension cord does not exceed the extension cori ampere rating f your notebook is fitted with a TV Tuner cable or satellite receiver card make sure that the antenna or cable system is electrically grounded to provide some protection against voltage surges and buildup of static charges Care during use Do not walk on the power cord or allow anything to rest on it Do not spill anything on the notebook The best way to avoid spills is to avoid eating and drinking near your notebook Some notebooks have a replaceable CMOS battery on the system board There is a danger of explosion if the CMOS battery is replaced incorrectly Replace the battery with the same or equivalent type recommended by the manufacturer Dispose of batteries according to the manufacturer s instructions When the notebook is turned off a small amount of electrical current still Flows through the
100. oting your notebook IF your notebook does not respond to keyboard touchpad or mouse input you may have to close programs that are not responding If closing unresponsive programs does not restore your notebook to normal operation you may have to restart reboot your notebook gt To close unresponsive programs on your notebook 1 Press CTRL ALT DEL The Windows Task Manager dialog box opens 2 Click the program that is not responding 3 Click End Task 22 www gateway com 4A Click X in the top right corner of the Windows Task Manager dialog box fv Important IF your notebook does not turn off immediately complete the following steps until the notebook turns off 1 Press and hold the power button for about five seconds then release it 2 Unplug the power cord and remove the main and optional secondary batteries for more than 10 seconds Using the status indicators Na Important IF none of the indicators are on you may need to press FN F1 to toggle the status indicators on Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used The status indicators are located to the right of the keyboard Caps lock Wireless network Num lock Module Hard drive Indicator Icon Wireless va network P Caps lock Num lock B Description LED on Optional wireless IEEE 802 11 radio is turned on LED off
101. ough this port This docking connection is certified to UL 1950 for use only with port replicators designed for your Gateway notebook Memory dood Install a memory module into this bay For more bay Hard Surin information see Adding or replacing memory drive bay modules on page 85 The hard drive is located in this bay For more information see Replacing the hard drive kit on page 89 10 www gateway com Keyboard area Hotkey Status indicators A Keyboard Component Icon Keyboard Status indicators Hotkey Microphone Power button Microphone Power button Optional fingerprint reader Touchpad Description Provides all the features of a full sized computer keyboard For more information see Using the keyboard on page 24 Inform you when a drive is in use or when a button has been pressed that affects how the keyboard is used For more information see Using the status indicators on page 23 Opens the Control Panel by default You can program this button to start a different program For more information see Programming the hotkey on page 29 Record audio through this microphone This microphone is turned off while an external microphone is connected For the location of your microphone jack see Front on page 6 Press to turn the power on or off You can also configure the power button for Standby Resume mode For more infor
102. our notebook does not recognize a disc The disc may not be seated correctly in the tray When you place a disc on the tray make sure that you press the disc firmly onto the spindle so the retainers hold the disc in place 99 100 CHAPTER 9 Troubleshooting Make sure that the disc label is Facing up then try again IF you are trying to play a DVD make sure that you have a DVD drive For more information see Identifying drive types on page 45 The modular drive may not be inserted completely into the modular bay Press the module into the bay then try to access the disc again Try a different disc Occasionally discs are flawed and cannot be read by the drive Some music CDs have copy protection software You may not be able to play these CDs on your notebook Your notebook may be experiencing some temporary memory problems Shut down and restart your notebook Clean the disc For more information see Cleaning CDs or DVDs on page 81 An audio CD does not produce sound Make sure that the CD label is Facing up then try again Some music CDs have copy protection software You may not be able to play these CDs on your notebook Make sure that the volume control on your notebook is turned up For more information about using your volume control see Adjusting the volume on page 38 Make sure that the Windows volume control is turned up For instructions on how to adjust the volume control in Windows
103. password You forgot your startup password The password feature which is set in the BIOS Setup utility is very secure with no easy way to recover a forgotten password You must return your notebook for repair Call Gateway Customer Care for instructions 117 PC Cards You installed a PC Card and now your notebook is having problems Power Printer 118 CHAPTER 9 Troubleshooting Make sure that you have correctly installed required software for the PC Card For more information see your PC Card s documentation Your notebook is not working on AC power Make sure that your AC power adapter is connected correctly to your notebook For instructions on connecting the AC power adapter see Connecting the AC adapter on page 16 IF your notebook is plugged into a surge protector make sure that the surge protector is connected securely to an electrical outlet turned on and working correctly To test the outlet plug a working device such as a lamp into the outlet and turn it on Make sure that the AC power adapter cables are free from cuts or damage Replace any damaged cables Your notebook is not working on battery power Check the power management settings For more information about using power management settings see Changing notebook power settings on page 64 Make sure that the main and optional secondary battery are installed correctly For instructions on inserting your battery ies see
104. peripheral devices 50 printer 50 scanner 50 second hard drive 42 55 secondary battery 42 55 60 Internet troubleshooting 103 J jacks See connections Kensington cable lock 74 lock slot 7 key combinations 26 keyboard buttons 24 cleaning 79 connecting 24 features 24 keys 24 locating 11 troubleshooting 104 USB port 7 8 keys application 25 arrow 25 brightness 28 directional 25 Fn 25 26 function 25 LCD brightness 28 LCD CRT 26 navigation 25 numeric keypad 25 Standby 26 system 25 system key combinations 26 toggle display 26 Windows 25 wireless Ethernet 26 L labels Customer Care 10 Microsoft Certificate of Authenticity 3 model number 3 serial number 3 laser printer 55 latch battery 10 LCD panel release 6 module 10 LCD panel cleaning 80 release latch 6 switching display 26 troubleshooting 98 LCD CRT system key 26 line protector 72 line tester 72 lock cable 74 Kensington cable 7 maintenance cleaning 79 81 Media Center troubleshooting 105 media reader See memory card reader memory bay 10 installing 85 purchasing 55 removing 85 replacing 85 troubleshooting 108 memory card reader inserting card 47 locating 8 memory cards supported 47 removing card 48 troubleshooting 108 137 using 47 microphone built in 11 jack 6 Microsoft Certificate of Authenticity 3 model number 3 74 modem cable 9 20 connecting 19 20 dial up 19 72 DSL 9 20 international adapter 72 jack dial up
105. perties Power Schemes Alarms Powe Mater Advanced Hiemate When your computer hibemates stores whatever har in memery on your hard dak and then shuts Gown When your computer comes c f of hbesnshon setumns to ts pevos state Himnas T Entin bbernaton Dik space for hibemation Feee deh space 15 025 MB Disk space required to hbemste 12218 4A Click the Enable hibernation check box then click Apply Hibernate mode is now an option you can select on the Advanced tab in the Power Options Properties dialog box and in the Shut Down Windows dialog box E www gateway com gt To use Hibernate mode As an automatic power savings mode Open the Power Options Properties dialog box then click the Power Schemes tab Click the arrow button to open a System hibernates list then click the time you want to use OR Open the Power Options Properties dialog box then click the Advanced tab Hibernate is now an option in the Power buttons lists As a manually selected power savings mode Click Start then click Shut Down Press and hold SHIFT then click Hibernate E 69 70 CHAPTER 5 Managing Power 6 Traveling with Your Notebook e Packing your notebook e Traveling by air e Dial up modem e Radio frequency wireless connections e Files e Security e Power e Additional tips CHAPTER 6 Traveling with Your Notebook Packing your notebook Remove all peripheral devices and cables Remember to p
106. pheral devices such as printers scanners speakers and an optional port replicator Ny Tip ma For more information about connecting peripheral devices see Installing a printer or other peripheral device on page 50 Ny Tip ma See the documentation that came with each device for its setup instructions 5 To open the main menu click Start From that menu you can run programs and search for files For more information on using Windows see Using Windows and Customizing Your Notebook in your online User Guide E 21 CHAPTER 3 Setting Up and Getting Started Waking up your notebook When you have not used your notebook for several minutes or if you close the LCD panel without turning off your notebook it may enter a power saving mode called Standby While in Standby mode the power indicator flashes IF your notebook is in Standby mode press the power button to wake it up N Tip ma For more information about Standby mode see Changing power modes on page 63 Turning off your notebook gt To turn off your notebook 1 Click Start then click Turn Off Computer The Turn Off Computer dialog box opens 2 Click Turn Off Windows shuts down and turns off your notebook VA Important IF For some reason you cannot use the Turn Off option in Windows to turn off your notebook press and hold the power button for about five seconds then release it Restarting rebo
107. r notebook check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country United States of America 126 Al Caution Wireless devices are not user serviceable Do not modify them in any way Modification to a wireless device will void the authorization to use it Contact Gateway for service A Caution The transmitting device embedded in this notebook may not be used with any antenna other than the one provided with the notebook Federal Communications Commission FCC Intentional emitter per FCC Part 15 Low power Radio transmitter type devices radio frequency fP wireless communication devices operating in the 2 4 GHz band and or 5 15 5 35 GHz band may be present embedded in your notebook system This section is only applicable if these devices are present Refer to the system label to verify the presence of wireless devices Wireless devices that may be in your system are only qualified for use in the United States of America if an FCC ID number is on the system label WN Caution In order to comply with FCC requirements this transmitter must not be operated or co located in conjunction with any other transmitter or antenna installed in the notebook www gateway com The FCC has set a general guideline of 8 inches 20 em separation between the device and the body for use of a wireless device near the body th
108. rate to the users satisfaction 129 APPENDIX A Legal Information Before installing this equipment users should make sure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed a an acceptable method of connection In some cases the inside wiring associated with a single line individual service may be extended by means of a certified connector assembly The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Warning To avoid electrical shock or equipment malfunction do not attempt to make electrical ground connections by yourself Contact the appropriate inspection authority or an electrician as appropriate Users should make sure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum n
109. requirement Canada www gateway com Industry Canada IC Intentional emitter per RSS 210 A Caution To prevent radio interference to licensed service or co channel Mobile Satellite systems this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Low power Radio transmitter type devices radio frequency fP wireless communication devices operating in the 2 4 GHz band and or 5 15 5 35 GHz band may be present embedded in your notebook system This section is only applicable if these devices are present Refer to the system label to verify the presence of wireless devices Wireless devices that may be in your riem are only qualified for use in Canada if an Industry Canada ID number is on the system label Caution Wireless devices are not user serviceable Do not modify them in any way Modification to a wireless device will void the authorization to use it Contact Gateway for service A Caution The transmitting device embedded in this notebook may not be used with any antenna other than provide with the notebook A Caution The 802 11A radio LAN your notebook may have been equipped with operates in the same frequency range as high power radar which has priority use and may damage the radio LAN if both are present and being used in the same area As a general guideline a
110. rge the voltage level of electricity coming into your notebook can increase to levels far above normal levels and cause data loss or system damage Protect your notebook and peripheral devices by connecting them to a surge protector which absorbs voltage surges and prevents them from reaching your notebook Warning High voltages can enter your notebook through both the power cord and the modem connection To protect your notebook and avoid electrical shock use a surge protector IF you have a telephone modem use a surge protector that has a modem jack IF you have a cable modem use a surge protector that has an antenna cable TV jack During an electrical storm unplug both the surge protector and the modem 18 www gateway com Connecting the dial up modem Your notebook has a built in 56K modem that you can use to connect to a standard telephone line Q Warning To reduce the risk of fire use only No 26 AWG or larger for example No 24 AWG UL listed or CSA certified telecommunication line cord for your dialup modem connection gt To connect the modem 1 Insert one end of the modem cable into the modem jack on your notebook N Tip mE For the location of the modem jack on an optional port replicator see the port replicator user guide 2 Insert the other end of the modem cable into a telephone wall jack Va Important The modem will not work with digital or PBX telephone lines
111. rmation Important safety information 124 Warning Always follow these instructions to help guard against personal injury and damage to your Gateway system Warning Do not use Gateway products in areas classified as hazardous locations Such areas include patient care areas of medical and dental facilities oxygen laden environments or industrial Facilities Q Warning To reduce the risk of fire use only No 26 AWG or larger for example No 24 AWG UL listed or CSA certified telecommunication line cord for your dialup modem connection Your Gateway notebook is designed and tested to meet the latest standards for safety of information technology equipment However to ensure safe use of this notebook it is important that the safety instructions marked on the notebook and in the documentation are followed Setting up your system Read and follow all instructions marked on the notebook and in the documentation hike you operate your notebook Retain all safety and operating instructions for uture use Do not use this notebook near water or a heat source such as a radiator Set up the notebook on a stable work surface e The notebook should be operated only from the type of power source indicated on the rating label Openings in the notebook case are provided for ventilation Do not block or cover these openings Make sure you provide adequate space at least 6 inches 15 cm around the notebook f
112. rmation in memory is not saved to the hard drive IF power is interrupted the information is lost When in Hibernate mode your notebook saves all memory information to the hard drive then turns the power completely off If your notebook _ and you want then IS to On Enter Standby Press FN F3 mode On Enter Hibernate Click Start then click mode Turn Off Computer Press and hold SHIFT then click Hibernate In Standby or Exit Standby or Press the power Hibernate mode Hibernate mode button Changing notebook power settings 64 You can change the function of your notebook s power button Standby system key and power saving timers by changing power settings on your notebook You can customize power settings from the Windows Control Panel by selecting power schemes setting power alarms adjusting advanced power settings and activating Hibernate mode www gateway com Changing the power scheme Power schemes groups of power settings let you change power saving options such as when the display or hard drive is automatically turned off You can select one of the defined power schemes or create a custom power scheme The processor installed in your notebook may use technology to conserve battery power This processor can change its operating speed according to the power source Your notebook s default settings operate the processor at full speed while connected to AC power and at reduced speed which uses le
113. rr s0 ee ewe toss cee weaned 96 FIPSC SLEDS you sedeeeabe tees a E eves we eau A 96 Troubleshooting ocscceb cies se eeet eek eben eee 97 Audi cis ade s reer Co Oe vee ee nde learn ne bee 97 Battery anuer Wile hes Rete ee ee ee 97 CD drives ieie el ews Sib o haetealte oa Re wee ee 97 Diskette drive modular or external 98 Display s 00eShcsiwceadibsereehesaoieiadeddawetad 98 DVD GiiVeS sient sith hale steht Site des ce 99 ECHGINGL mereen we reheat Ohi cen eases 101 File management 2 2 424404 eset aus pect eaw eve 101 Fingerprint reader 20 e eee eee ee eee 102 Hard rive 1420334 inan Sa tdabes tS eee ito oe 102 BAGONG Asie e a o e a SEa RES 103 Keyboards 40d ote rhe eee ere ea aes 104 MediaCenter a 4 0 et leiden kerani a hE Eo E 105 MeMO eeraa ca en e R cata ee a ANE 108 Memory card reader 0 cece eee eee eee 108 Modem cable or DSL 0 cece eee ee eee 109 Modem dial up 2 eee e ee eee eee eens 109 MOUSE arica derar CaS a tech eter and Re Rew ee BE 112 Networks wired 2 25 2 542 thaea sp ated eee Read 113 Networks wireless 0 ccc cece eee eee ee 115 Passwords sfo scp ss bc steele cop laure aon Bae ete ae ceowl enters 117 PC Cards proren i Geetestivescdad ete tax ddseme th 118 POWER ow vedas Loah a eee eee es 118 Printer ween cde n E ns me ee ne Oa 118 Sound tat vn Gt eee a Re Ge atte ea dee dea 120 Status indicators 2s bee ace scien Ss wheels sae dhe 1
114. rt IEEE 1394 port slot Description Secure your notebook to an object by connecting a Kensington cable lock to this slot Plug an analog VGA monitor or projector into this port For more information see Viewing the display on a projector or monitor on page 52 Plug a USB device such as a diskette drive flash drive printer scanner camera keyboard or mouse into this port Helps cool internal components Warning Do not work with the notebook resting on your lap If the air vents are blocked the notebook may become hot enough to harm your skin Caution Do not block or insert objects into these slots IF these slots are blocked your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook Caution Provide adequate space around your notebook so air vents are not obstructed Do not use the notebook on a bed sofa rug or other similar surface CHAPTER 2 Checking Out Your Notebook Component Icon IEEE 1394 port Xx PC Card slot Memory card S reader L USB port Smart card reader Component Icon lt USB ports Smart card reader Description Plug an IEEE 1394 also known as Firewire or i Link device such as a digital camcorder or MP3 player into this 4 pin IEEE 1394 port Insert one Type II PC Card into this slot For more information see Adding and removing a PC Card on page 48 Insert a memory card from a digital camer
115. ss power while using battery power eH Help For more information about changing the power scheme click Start then click Help and Support Type the keyword power scheme in the Search box then press ENTER gt To change the power scheme 1 Click Start then click Control Panel The Control Panel window opens If your Control Panel is in Category View click Performance and Maintenance 2 Click Double click the Power Options icon The Power Options Properties dialog box opens Power Options Properties Power Schemes Alesis Powe Meter Advanced Hibemnate c Select the power scheme with the most appeopaate setting for thes computes Note that changeny the eethngs below val modiy the selected scheme Power schemes v ieee Settings for Portable Laptop power scheme When computer it i Phaggad n Rureing on Tum off moritor Ate 15 mins After 3 mins Tum off hard disks Ahes 30 mina After 10 mins Sytem standby Ate 20 mine Alter 9 mene Sypatem hibemnates Ahes 30 mins After 15 mins 65 CHAPTER 5 Managing Power Click the arrow button to open the Power Schemes list then click the power scheme you want OR Set the timers then click Save As and type a name for the scheme Click OK a Changing alarm options 66 Alarms can alert you when the battery charge is low Help For more information about changing the alarm options click Start then click Help and Support Type the keyword
116. the Search box then press ENTER You cannot see the other computers on your wired Ethernet network e Make sure that your Ethernet cable is plugged into the Ethernet jack on your notebook Make sure that the other end is plugged into a router For the location of your network jack see Right on page 8 e Make sure that all computers are plugged into a powered electrical outlet and turned on e Make sure that the router is plugged into a powered electrical outlet and turned on Most routers have lights that indicate they are working For more information see the documentation that came with your router e Make sure that all computers on your network have the same workgroup name e Make sure that all computers are using the same Subnet Mask e f you assigned IP addresses to the computers make sure that all computers have different IP addresses For home networks IP addresses should be 192 168 N N where N is a number you assign between 0 and 254 The first N should be the same for all computers on your network and the second N should be different for all computers on your network 113 114 CHAPTER 9 Troubleshooting Your wired Ethernet network is running slower than you expect IF your Ethernet network is running slower than you expect check the speed of each Ethernet component For best results all Ethernet components should be standard Ethernet 10 Mbps Fast Ethernet 100 Mbps or 10 100 Mbps or Gigabit E
117. thernet 1000 Mbps or 10 100 1000 Mbps A mixture of Ethernet Fast Ethernet and Gigabit Ethernet components will result in your network running at the slowest component speed You cannot connect to your company network Every network is unique Contact your company computer department or network administrator for help Internet Explorer is unable to access the Internet Reset the power on your cable or DSL modem and your access point This reestablishes communication between your Internet Service Provider and your modem and between your modem and your access point IF you previously accessed the Internet through a dial up modem Internet Explorer may not be set up to access the Internet through a network Remove the dial up connection in the Internet Options in Internet Explorer You cannot connect to your home network IF your notebook is a member of a domain at your workplace you may not be able to connect your notebook to your home network workgroup to access shared files or printers on your home network You may however be able to access the Internet through your home network A Caution IF your notebook was a member of a domain before you join a workgroup it is disjoined from the domain and your computer account disabled Contact your company computer department or network administrator for more information Every home network is unique See the documentation that came with your network equipment for troublesh
118. to a DVD with DVD recording burning software such as Power2Go and with the Media Center itself 107 CHAPTER 9 Troubleshooting You want to know whether you can play recorded videos on other computers Yes you can A DVR MS file recorded to DVD can be replayed on another Media Center computer or on a non Media Center computer that has a DVD player and DVD decoder software such as PowerDVD The non Media Center computer must also have Windows Vista or Windows XP with Service Pack SP 1 or 2 Windows Media Player 9 or later and the Windows patch Q810243 Update You want to know whether you can play recorded videos on your home DVD player Memory Yes you can DVDs recorded with the Media Center can be played on a home DVD player You see a Memory error message Make sure that the memory module is inserted correctly in the memory bay slot For more information about installing memory see Adding or replacing memory modules on page 85 Use a third party diagnostic program to help determine if a memory module is failing Help CEE For more information about troubleshooting memory errors click Start then click Help and Support Type the keyword memory error in the Search box then press ENTER You see a Not enough memory error message Close all programs then restart your notebook Memory card reader 108 Drive letter for the memory card slot does not appear in the My Computer window
119. ty or physical shock you may need to reinstall the operating system Your notebook does not recognize a second hard drive Internet The modular drive may not be inserted completely into the modular bay Press the module into the bay then try to access the drive again You cannot connect to the Internet IF you are using a dial up modem make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack For the location of your modem jack see Right on page 8 OR IF you are using a cable or DSL modem make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack For the location of your network jack see Right on page 8 Make sure that you do not have a problem with your modem For more information see Modem dial up on page 109 Make sure that your account with your Internet service provider ISP is set up correctly Contact your ISP technical support for help Help CEE For more information about troubleshooting Internet connections click Start then click Help and Support Type the keyword troubleshooting connections in the Search box then press ENTER 103 CHAPTER 9 Troubleshooting You see an Unable to locate host message and are unable to browse the Internet e This problem can occur when you have typed a URL Web address incorrectly you have lost your Internet connection or your ISP is having technical diff
120. u work Take breaks to stand and stretch your legs Avoid twisting your torso or neck Avoiding discomfort and injury From repetitive strain Vary your activities to avoid excessive repetition Take breaks to change your position stretch your muscles and relieve your eyes Find ways to break up the work day and schedule a variety of tasks 15 CHAPTER 3 Setting Up and Getting Started Connecting the AC adapter 16 You can run your notebook using an AC adapter or your notebook s main and optional secondary batteries The battery ies were shipped to you partially charged You should use the AC adapter right away to fully charge the battery ies Allow three hours for the battery ies to Fully charge Q Warning Do not attempt to disassemble the AC adapter The AC adapter has no user replaceable or user serviceable parts inside The AC adapter has dangerous voltages that can cause serious injury or death Contact Gateway about returning defective AC adapters A Caution Make sure that you use the AC adapter that came with your notebook or one of the same type purchased from Gateway Replace the power cord if it becomes damaged The replacement cord must be of the same type and voltage rating as the original cord or your notebook may be damaged y Important IF the main and optional secondary batteries are not fully charged before you use your notebook on battery power for the first time the battery
121. ublication at any time Due to continuing system improvements Gateway is not responsible for inaccurate information which may appear in this manual For the latest product updates consult the Gateway Web site at www gateway com In no event will Gateway be liable for direct indirect special exemplary incidental or consequential damages resulting from any defect or omission in this manual even if advised of the possibility of such damages In the interest of continued product development Gateway reserves the right to make improvements in this manual and the products it describes at any time without notices or obligation Trademark Acknowledgments Gateway and the Black and White Spot Design are trademarks or registered trademarks of Gateway Inc in the U S and other countries Intel Intel Inside logo and Pentium are registered trademarks of Intel Corporation Microsoft MS and Windows are trademarks or registered trademarks of Microsoft Corporation All other product names mentioned herein are used for identification purposes only and may be the trademarks or registered trademarks of their respective companies Macrovision statement If your notebook has a DVD drive and an analog TV Out port the following paragraph applies This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protection technology must be authorized by Macrovision
122. uch as a diskette drive flash drive printer scanner camera keyboard or mouse Va Important USB devices may have special installation instructions See your USB device s installation guide Va Important For more information about using the USB port on your device see your device s documentation 50 www gateway com gt To connect your USB device to your notebook 1 Connect one end of the USB cable to your device 2 Connect the other end of the cable to a USB port e lt 2 on your notebook NY Tip ma For the location of the USB ports on your notebook see Left on page 7 and Right on page 8 For the location of the USB ports on an optional port replicator see the port replicator user guide Connecting an IEEE 1394 device Your notebook has a 4 pin IEEE 1394 port also known as a Firewire or i Link port for connecting devices such as a video camera Va Important For more information about using the IEEE 1394 port on your device see your device s documentation gt To connect your IEEE 1394 device to your notebook 1 Connect one end of the IEEE 1394 cable to your IEEE 1394 device 2 Connect the other end of the cable to the IEEE 1394 port Z on your notebook Y Tip ad For the location of the IEEE 1394 port on an optional port replicator see the port replicator user guide SW Tip my For more information about editing video see Creating a video DVD in
123. umber of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to Me requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 Japan ARES BORREA EER E CIT OBEL Chic aot na NEWER CHE CHU TORERE AME ULAR ORE FS aE AERBBRA VCC I JRBIDBAL THOET LOL RRBA IVA FLU a YR MU CC MAILS L Ria PEORALEZALEMHSN ED RBOMMIC LEA TELORVARO OLT CEE Japanese Modem Notice ABU A HATH VF UAE FEL Aya blin E MAAA RE RAVE GR titan FAWD AALE KEZo THI Laser safety statement Q Warning Use of controls or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure To prevent exposure to laser beams do not try to open the enclosure of a CD or DVD drive 130 www gateway com All Gateway systems e vipped with CD and DVD drives comply with the appropriate safety standards including IEC 825 The laser devices in these components are classified as Class 1 Laser Products under a US Department of Health and Human Services DHHS Radiation Performance Standard Should the unit ever need servicing contact an authorized service location EPA ENERGY STAR As an ENERGY STAR Partner Gateway has y determined that this product meets the ENERGY STAR guidelines for energy efficiency when used with a computer equipped with
124. unprotected lap Notebook operating temperatures can become quite high increasing the risk of burns to your legs Instead use a laptop desk to protect your legs Do not use the notebook on any soft conforming surface such as your lap a blanket carpet or a sofa Soft surfaces can block your notebook s ventilation openings leading to overheating permanent damage to your notebook and fire danger Instead place your notebook on a rigid hard surface and make sure that you keep the ventilation openings on the sides clear Q Warning Do not use your notebook on a soft surface such as your lap a blanket carpet or a sofa You must keep your notebook s ventilation openings clear of obstructions or your notebook may overheat increasing the risk of fire and personal injury Reducing eye strain 14 Sunlight or bright indoor lighting should not reflect on the screen or shine directly into your eyes Position the computer desk and screen so you can avoid glare on your screen and light shining directly into your eyes Reduce glare by installing shades or curtains on windows and by installing a glare screen filter Use soft indirect lighting in your work area Do not use your notebook in a dark room Avoid focusing your eyes on your screen for long periods of time Every 10 or 15 minutes look around the room and try to focus on distant objects Where feasible keep your head vertical while looking at the screen I
125. ur system Do not use household abrasive or solvent cleaners because they can damage the finish on components Your notebook is cooled by air circulated through the vents on the case so keep the vents Free of dust With your notebook turned off and unplugged brush the dust away from the vents with a damp cloth Be careful not to drip any water into the vents Do not attempt to clean dust from the inside of your notebook with the exception of the memory bay NY Tip my You may want to occasionally open the memory bay door and remove dust and lint using an aerosol can of air Cleaning the keyboard You should clean the keyboard occasionally by using an aerosol can of air with a narrow straw like extension to remove dust and lint trapped under the keys 79 CHAPTER 7 Maintaining Your Notebook IF you spill liquid on the keyboard turn off your notebook and turn the notebook upside down Let the liquid drain then let the keyboard dry before trying to use it again IF the keyboard does not work after it dries you may need to replace it A replacement keyboard may not be covered by your warranty Cleaning the notebook screen A Caution A notebook LCD screen is made of specially coated glass and can be scratched or damaged by abrasive or ammonia based glass cleaners Use a soft cloth and water to clean the LCD screen Squirt a little water on the cloth never directly on the screen and wipe the screen with the cloth
126. utie Advanced Security Sr the Grvent usar Data wil be encrypted by an sddtonai seasre key which may be cbtaned from s herdnare searity drvce Advanced Seauity type CT He vere cased senrt User secret dace nd be Protected by a seare bey stored nade Segerpnt feeder and released ordy on successi match Data are encrypted aang the bey stored n feoeunt dewe V Enable bade gasewerd niich wil be uted n case of not working securty device L lt iek __ _ tomt gt _ _ Cones Type a password in the Backup password box type the same password in the Retype password box then click Next Click Finish E Using the Fingerprint Control Center The Fingerprint Control Center lets the administrator of the notebook control how the fingerprint reader is used You can Add new fingerprints to the database Edit or delete fingerprints from the database Modify how fingerprints are used for logging onto the notebook Modify how the fingerprint reader is used for scrolling 33 CHAPTER 3 Setting Up and Getting Started gt To use the Fingerprint Control Center 1 Click Start All Programs Protector Suite QL then click Control Center The Fingerprint Control Center opens Fingerprint Control Center Fingerprints Enrol or edt curreet user s fingerpeint tamplates Settings Configure the fingerprint software Help Get heb infoemabon iron OD Stevate soministratve previeges for uver eri
127. wer cord icon or battery icon in the taskbar The Power Meter dialog box opens a Important IF the power cord or battery icon does not appear on the taskbar click the show hidden icons J button If the icon still does not appear make sure that Always show icon on the taskbar is checked on the Advance tab in the Power Options Properties dialog box For more information see Changing advanced settings on page 67 Look at the battery charge status indicator Wait for a Low Battery warning message to appear IF your battery charge indicator displays what looks like an inaccurate charge you may need to recalibrate the battery ies NJ Tip ma For more information about the battery charge status indicator see Front on page 6 Ny Tip ma For more information about recalibrating the battery ies see Recalibrating the battery ies on page 61 Recharging the battery ies The battery ies recharge while they are installed and your notebook is connected to AC power While the battery ies recharge the battery charge indicator turns on 58 www gateway com Changing batteries Replacing the main battery Q Warning Danger of explosion if battery is incorrectly replaced Replace only with a battery specifically manufactured for your Gateway notebook Discard used batteries according to local hazardous material regulations The batteries used in this device may present a fire or chemi
128. y not be allowed The power output of the wireless device or devices that may be embedded in your notebook is well below the RF exposure limits as known at this time Because the wireless devices which may be embedded into your notebook emit less energy than is allowed in radio frequency safety standards and recommendations Gateway believes these devices are safe for use Regardless of the power levels care should be taken to minimize human contact during normal operation Measurements have been performed to show that the RF exposure is below what is considered safe limits however care should be taken to make sure the user or bystanders keep the transmitter away from their body when the wireless device is transmitting The transmitting antenna installed in the top third of the lid should be used in a manner to maintain 8 inches 20 cm from user s or bystander s bodies The wireless devices installed in this system are intended to be used indoors In some areas use of these devices outdoors is prohibited Some circumstances require restrictions on wireless devices Al Caution Only use drivers approved for the country in which the device will be used See the Gateway System Restoration Kit or contact Gateway Customer Care for additional information Va Important Every country has different restrictions on the use of wireless devices Since your notebook is equipped with a wireless device when traveling between countries with you
129. your notebook if it was turned off or put in hibernate mode You do not need to enter the User Password if your notebook was put in Standby mode 74 www gateway com A Highlight Password on boot then press ENTER vi Highlight Enabled then press ENTER 6 Open the Exit menu highlight Exit Saving Changes then press ENTER 7 When you start your computer you are prompted to enter the user password you set in Step 3 E Review the information in Protecting your notebook in your online User Guide Take your AC power adapter to recharge the battery IF you are traveling internationally take power plug adapters Take a portable surge protector to protect your notebook from power surges To get the best performance from your notebook avoid using the battery whenever possible monitor the battery charge and use the most efficient power management settings For information on conserving battery power using alternate power sources and monitoring the battery charge see Managing Power on page 57 Additional tips IF you plan to use several USB peripheral devices take a portable USB hub to provide additional USB ports Take a network cable if you need to connect to a network Some hotels provide Internet connectivity only through their networks IF your notebook has been exposed to cold temperatures let it warm to room temperature before turning it on Carry proof of ownership or a merchandise passport

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