Dell OpenManage Server Administrator Version 7.0 Read me
Contents
1. Click Edit 3 Click Preferences 4 Click Advanced in the left sidebar 5 Click Proxies in the left sidebar 6 Enter the RAC IP address in the No Proxy for field 7 Click OK and then close the browser Issue 11 Description If the out of band RAC user interface was spawned off from the Server Administrator home page with a Mozilla browser strings with extended ASCII characters may not display correctly in certain languages This issue occurs because the browser is set to the UTF 8 character set by Server Administrator Resolution To correct this issue change the browser character coding to ISO 8859 1 For J apanese and Chinese UTF 8 is the correct encoding for RAC pages Issue 12 Description To view the RAC Web based interface when using Mozilla 1 6 you must configure your cookie settings to Enable all cookies Resolution To enable all cookies go to the menu options and click Edit gt Preferences gt Privacy amp Security gt Cookies and then select Enable all cookies If you do not perform these steps you will not be able to log in to the Web interface and you will receive a message that your username and password is incorrect Known Limitations and Workarounds Limitation 1 DF 384362 Description Redundancy Status shows as Not Applicable in ESXi even when NICs are teamed On VMware ESXi systems NIC teaming status may not show up in the Server Administrator network section This is an ex2. a remote Windows managed system as domain user a login failed message appears You can remotely manage a Windows Linux based Managed System from a Windows based Server Administrator web server Issue 2 DF 533809 Description The Launch Server Administrator icon on the X Windows desktop launches Server Administrator in the default Web browser The corresponding URL uses the default parameters localhost and the port number 1311 Any change in the server IP parameters or a change in the port number for the Server Administrator renders the icon link useless Resolution To re activate the functionality update the icon file with the correct URL parameters Issues for Server Administrator Running on all Supported Operating Systems Issue 1 Description Due to non availability of resources inventory collection may terminate unexpectedly and restart If this occurs the folder C Temp invcol may be left as an artifact Resolution The presence of this folder does not affect the functionality of the inventory collection You can delete the folder if required Issue 2 Description After installing Server Administrator from the command prompt issuing an omreport or omconfig command from the same prompt can cause an error Resolution Open a new command prompt and issue commands from the new window Issue 3 Description If the command log page in the Server Administrator GUI displays an error message indicating tha
3. gt Command Prompt or by clicking Start gt Run and then typing cmd exe Attempts to run the CLI commands from the DOS command command com may generate unpredictable results Issue 2 Description The DSM SA Connection Service may hang on system startup if both Oracle and VERITAS R Backup Exec TM are installed on the system Resolution To manually start the DSM SA Connection Service on a system running Windows click Start gt Programs gt Administrative Tools gt Service right click DSM SA Connections Services and select Start Issue 3 Description You may not have appropriate privileges on the Server Administrator GUI if 1 You belong to an Active Directory group that is part of another group 2 You try to launch Server Administrator using the desktop icon when single sign on is enabled Issues for Server Administrator Running on Microsoft Windows 2003 Operating Systems Issue 1 Description The following warning message can be ignored A provider omprov has been registered in the WMI namespace Root CIMV2 Dell to use the LocalSystem account This account is privileged and the provider may cause a security violation if it does not impersonate user requests correctly This can be ignored as the Managed Object Format file used to register the provider omprov states that the provider only reads the inventory data it does not perform any functions on the server that require user impersonation 01234567890123456789
4. icon on Internet Explorer 8 Limitation 5 DF 380725 Description On IE or Firefox Web browsers you cannot attach files to an e mail if the filename contains non ASCII letters Workaround To attach files to an e mail rename files to contain ASCII characters Limitation 6 Description On yx2x servers Server Administrator displays the Embedded systems management ESM or hardware logs however when the maximum limit for number of logs that can be recorded is reached the existing oldest logs are overwritten But for yx1x servers or below when the maximum limit is reached the information logging is stopped Limitation 7 DF 523827 Description On Citrix XenServer 6 0 if the Alert on Console alert action is configured from the Server Administrator CLI or GUI the alert message may not be displayed in a readable format 523827 Limitation 8 DF 530134 Description On VMware ESX 4 1 managed node while USB arbitration service is running Inventory Collector does not respond while stopping the Server Administrator services Workaround To resolve this issue stop the USB arbitration service and run the Inventory Collector To stop the USB arbitration service 1 Run the ps aux grep usb command to check if the USB arbitration service is running 2 Run the chkconfig usbarbitrator off command to prevent the USB arbitration service from starting during boot 3 After the USB arbitrator service is stopped reboot the s
5. run command omconfig Resolution You must be logged in as an Administrator to perform these actions Issue 2 Description On a Windows Server 2003 system it is recommended that you update to Service Pack 1 or later Service Pack 1 is required to support SAS technology Issue 3 Description Invalid Format and Check Consistency options are displayed for regenerating a virtual disk When a physical disk in a virtual disk is rebuilding the virtual disk changes to a Regenerating state The Format and Check Consistency operations should not be performed on a virtual disk that is in a Regenerating state However the task drop down menu for a Regenerating RAID 1 concatenated virtual disk may display the Format and Check Consistency options Dell is working to resolve this problem Issue 4 Description If a physical disk in a RAID 1 concatenated virtual disk fails the virtual disk is in a Degraded state Rebooting the system may cause the virtual disk to change to a Failed state but the virtual disk is still fully operational and can be restored to OK status once a functional physical disk is added back to the RAID 1 set Dell is working towards resolving this issue Issue 5 Description Using the Storage Management Service Advanced Create VDisk Wizard may occasionally result in a vertical scrollbar of less than normal width If this occurs resizing the Server Administrator window causes the vertical scrollbar to be redr
6. settings are grouped under specific categories on the BIOS Settings page Java Runtime Environment upgraded to 1 6 Update 30 Added more cards to the list of Converged Network Adapters supported Users can configure Primary and Failover network access for Remote Access Controller iDRAC New Platform Events added for Internal SD Module System Reset Timer range for Auto recovery of a hung system raised to 720 seconds Based on License capability the Server Administrator dynamically display hides applicable features Provision for reporting power supply firmware version under the Power Supplies Information e Use the Server Administrator Web Server installed on a remote system to manage XenServer 6 0 since the local Web Server support has been deprecated as per Citrix s recommendation For a complete list of supported operating systems and platforms see the latest Dell Systems Software Support Matrix stored on the media Installation For complete installation instructions see the Dell OpenManage Server Administrator Installation Guide Version 7 0 Installation and Configuration Notes The Server Administrator uses port 1311 as the default port Port 1311 is a registered port number of Dell Inc If another application is configured to run on port 1311 before Server Administrator is installed the Dell Systems Management Server Administration DSM SA Connection Service will not start after installation Before you install Server Administrat
7. size of the log is very large Use the GUI or the omreport system esmlog alertlog cmdlog CLI command to view the contents of the log Issue 9 Description For complex omconfig CLI commands that contain multiple set commands in one command line the CLI may report a success status for the command even if a part of the command failed Resolution To avoid this issue run only one command per command line The current settings can be confirmed by performing the corresponding omreport command Issue 10 Description Some complex omconfig CLI commands that contain multiple set operations have been modified to avoid the above problem Resolution While executing a CLI command if you receive the message Error Illegal combination of parameters modify your command into several simpler commands Each command should change only one setting Issue 11 Description When running Server Administrator on a system with a traditional Chinese operating system the application pages are displayed in simplified Chinese Resolution To view the Server Administrator pages in English go to your browser language preference page and change the language to English Issue 12 Description Log files saved from Server Administrator are saved in zip format For best results it is recommended that the zip file is opened using WinZip Resolution Using the Windows Server 2003 or Windows XP embedded Compressed zipped Folder utility is not recommend
8. work with a prerequisite that all required winrm configurations have been applied Issues for Server Administrator Running on Red Hat Enterprise Linux Operating Systems Issue 1 Description When starting Server Administrator from the Red Hat Enterprise Linux console kernel log messages may appear Resolution To avoid these messages 1 Edit the etc sysconfig syslog file and modify KLOGD_ OPTIONS to KLOGD_OPTIONS c 4 2 Restart syslog by executing etc init d syslog restart Issue 2 Description When using the Mozilla browser on Red Hat Enterprise Linux operating systems the font and type size on the Server Administrator global navigation bar appear different from the default font and type size that application uses Issue 3 Description For systems running a supported Red Hat Enterprise Linux operating system kernel driver messages such as AAC_ChardevOpen may be displayedvin the console at the login prompt These messages are displayed in the console when the driver initialization is delayed by the installation of Server Administrator services and can be ignored Issues for Storage Management Service The following are open issues regarding the Storage Management Service Storage Management Service Issues for all Supported Operating Systems Issue 1 Description When issuing certain omconfig storage CLI commands with Power User privileges the following message may be displayed Error User has insufficient privileges to
9. 012345678901234567890123456789012345678901234567890123456789 Issue 2 Description When running Server Administrator crypt32 dll errors may be written to the operating system Application Event log This issue occurs due to the Update Root Certificates component which is installed by default as part of Windows Server 2003 installation For more information on this component and reasons for errors see the following articles on the Microsoft website e http www microsoft com technet prodtechnol windowsserver2003 technologies security ws03 mngd 04_s3cer mspx e http support microsoft com default aspx scid kb en us 317541 Resolution There are two options to avoid these errors from being written to the Event log e Uninstall the Update Root certificates component as described in the first knowledge base article mentioned above Note This procedure may affect other programs as discussed in the article e Install the Server Administrator certificate as a trusted certificate Note This procedure may still prompt you to accept the certificate when you log in to Server Administrator but will prevent the crypt32 errors from being logged to the Event log Issues for Server Administrator Running on Microsoft Windows 2008 Operating Systems Issue 1 DF 94201 Description Single sign on may not work if Server Administrator is launched using the Desktop icon If Server Administrator is launched using the desktop icon
10. Dell OpenManage Server Administrator Version 7 0 Readme This file contains updated information for your Dell OpenManage Server Administrator User s Guide and any other technical documentation included with Server Administrator NOTE Dell OpenManage System Management software including Server Administrator is available only on the Dell Systems Management Tools and Documentation DVD NOTE For detailed information regarding the Storage Management Service see the Dell OpenManage Storage Management readme The Dell OpenManage Server Administrator Server Administrator documentation includes the User s Guide Messages Reference Guide CIM Reference Guide Command Line Interface CLI User s Guide SNMP Reference Guide and Compatibility Guide You can access the documentation from the Dell Systems Management Tools and Documentation DVD or from the Dell support website at support dell com What s New The new features for this release include e Added support for the following operating systems VMware ESXi 5 0 FP1 SuSE Enterprise Linux 11 SP2 x86 64 NOTE Microsoft Windows 2003 is not supported on yx2x systems e Added support for the following browsers Internet Explorer 9 0 Mozilla Firefox 6 0 and 7 0 Deprecated support for Mozilla Firefox 3 6 Added support for 12th yx2x systems Deprecated support for 8th Generation xx8x systems Users can configure all BIOS attributes on the new platforms supported BIOS
11. Single Sign on may not work if in the Internet Explorer under Tools gt Internet Options gt Security gt Custom Level the User Authentication Logon option is set to Prompt for user name and password Resolution To resolve this issue perform the following steps 1 Find and select Tools from the menu 2 Select Internet Options and click the Security tab 3 Click Custom level button and scroll down to User Authentication 4 Under Logon choose the option Automatic logon with current user name and password If Server Administrator is running in the Local Intranet Zone you may choose the option Automatic log on only in Intranet zone instead 5 Click OK to open dialog boxes to complete the setting Issue 2 DF 103661 Description Microsoft Windows Server 2008 Alert Action gt Execute Application For security reasons Microsoft Windows Server 2008 is configured to not allow interactive services When a service is installed as an interactive service on Microsoft Windows Server 2008 the operating system logs an error message to the Windows System log about the service being marked as an interactive service When you use Server Administrator to configure Alert Actions for an event you can specify the action to execute an application For interactive applications to be executed properly for an Alert Action the DSM SA Data Manager service must be configured as an interactive service Examples of interactive applications compris
12. anagement gt Platform Events Following are the Server Administrator CLI commands whose response time may have increased e omreport chassis remoteaccess config user e omreport system platformevents e omreport system pedestinations The amount of time varies depending on the hardware system and operating system Notes for Instrumentation Service On yx1x systems if conflicting BIOS settings exist when configuring BIOS setup options through Server Administrator the update attempt may fail at system reboot and none of the BIOS setup options may be updated For example when you configure Embedded SATA Controller to RAID and Boot Mode to UEFI simultaneously UEFI does not support RAID option this conflict prevents any BIOS configuration to be updated at system reboot On certain systems user defined thresholds set under Server Administrator become the default thresholds after uninstalling Server Administrator After you change the threshold value of a probe on certain systems running Server Administrator and then uninstall the application the changed threshold value becomes the default threshold value While modifying the warning threshold settings the values are stored in the firmware as discrete integer values and scaled for display If the modified value is not a discrete integer it may change when saved Fan redundancy can have the following states Fully Redundant The sensors display this status if all the fans in the system
13. are present and are in a non failure state OR Redundancy Lost The sensors display this status whenever any system fan fails or is removed from the chassis If a system with memory redundancy enabled enters a redundancy lost state it may not be clear which memory module caused it If you cannot determine which Dual In line Memory Module DIMM to replace see the switch to spare memory detected log entry in the ESM system log to find the memory module that failed If you run Server Administrator while the system is in OS Install Mode it may report the memory incorrectly To avoid this issue you must disable OS Install Mode before running the application If you have to uninstall and reinstall the operating system SNMP service then reinstall Server Administrator so that the Server Administrator SNMP agents are registered with the operating system SNMP agent Server Administrator Device Drivers for Linux Server Administrator includes two device drivers for Linux Dell Systems Management Base Driver dcdbas and Dell BIOS Update Driver dell_rbu Server Administrator uses these drivers to perform its systems management functions Depending on the system the application loads one or both of these drivers These drivers have been released as open source under the GNU General Public License v2 0 They are available in Linux kernels from kernel org starting with kernel 2 6 14 Notes for Storage Management Service e While using the Sto
14. awn correctly Issue 6 Description Using the GUI if a virtual disk is renamed to a name containing multiple blank and consecutive spaces the name is truncated to a single space after Apply is clicked Issue 7 Description When the Open in a New Window option is selected in the Storage Management Service Advanced Create VDisk Wizard the current page is opened in a new Swindow rather than launching the selected option Storage Management Service Issues for Red Hat Enterprise Linux Operating Systems Issue 1 Description If a physical disk in a RAID 1 concatenated virtual disk fails the virtual disk is in a Degraded state The Check Consistency operation should not be performed on a virtual disk while it is in a degraded state However the task drop down menu for a degraded RAID 1 concatenated virtual disk may display the Check Consistency option Do not perform a consistency check until appropriate actions are performed to restore the virtual disk Dell is working for this issue is being worked out Issue 2 Description Using the Storage Management Service Advanced Create VDisk WizardWith Chinese or J apanese language browser settings may occasionally result in text overflowing to the bottom of the side by side blue text boxes Issues for Remote Access Note The Remote Access Service is supported on yx1x systems only The following subsections list the currently known issues regarding implementation and operation of
15. e System log The DSM SA Data Manager service is marked as an interactive service However the system is configured to not allow interactive services This service may not function properly This change allows the DSM SA Data Manager service to execute interactive applications properly for an Alert Action Also make sure the Interactive Services Detection service is running to see the interface prompt displayed by the interactive application Once these changes are made the Interactive services dialog detection dialog box will be displayed by the operating system to provide access to the interactive application interface prompt After upgrading Windows Server 2003 x64 to Windows Server 2008 x64 with Server Administrator installed the application UI does not show all of the expected instrumentation pages The Server Administrator installation must be repaired Go to Start gt Settings gt Control panel gt Add Remove Programs gt Select Change on the Server Administrator installation and select the Repair option to correct the issue Issue 3 DF 330800 Description Server Administrator Web server local user login fails on the Windows 2008 R2 Managed Node Resolution When a Windows 2008 R2 Managed Node is added to a domain logging in from any Server Administrator web server to that Windows 2008 R2 Managed Node will fail with local user or local power user credentials Only the credentials of a local Administrator or Domain user will
16. e applications with a Graphical User Interface GUI or that prompt users for input in some way such as the pause command in a batch file When Server Administrator is installed on Microsoft Windows Server 2008 the DSM SA Data Manager service is installed as a non interactive service which means that it is configured for not allowed to interact with the desktop directly If an interactive application is executed for an Alert Action in this situation the application will be suspended waiting for input from the user but the application interface prompt will not be visible to the user The application interface prompt will not be visible even after the Interactive Services Detection service is started For each execution of the interactive application there will be an entry for the application process in the Processes tab in Task Manager If you want to execute an interactive application for an Alert Action on Microsoft Windows Server 2008 you must configure the DSM SA Data Manager service to be allowed to interact with the desktop To allow interaction with the desktop right click on the DSM SA Data Manager service in the Services control panel and select Properties In the Log On tab enable Allow service to interact with desktop and click OK Restart the DSM SA Data Manager service for the change to take effect When the DSM SA Data Manager service is restarted with this change the Service Control Manager logs the following message to th
17. ed Issue 13 Description After configuring BIOS settings on certain systems a second reboot may be required for the Server Administrator to display the updated BIOS settings properly Issue 14 Description If you import an invalid root certificate into Server Administrator using Preferences gt General Settings gt Web Server gt X 509 Certificate and log into Server Administrator after restarting the web server a blank page is displayed Resolution To correct this issue restore your original keystore db file before importing a valid root certificate To restore the keystore db file use both the basic operating system commands and the Server Administrator CLI Perform the following steps from your operating system command line 1 Type omconfig system webserver action stop 2 Locate the keystore db bak file The default path is C program files dell SysMgt iws config 3 Copy keystore db bak to keystore db 4 Type omconfig system webserver action start Issue 15 Description A temperature drop below a minimum failure threshold does not cause a system reset even if this alert action is set Issue 16 Description Clicking the Back and Refresh buttons on the browser may not display the correct page with respect to the Server Administrator component tree tabs tab menus or help as Server Administrator has been designed with limited functionality to reduce overhead Full feature capabilities of the Web browser
18. ed in the Destinations Table Platform Events Page DF421616 E Clarity Description Page Expired error occurs when the Go Back button is clicked Inband failure page DF421990 E clarity Description Om6 4 Improper Alignment DF423927 Description Inconsistency seen between DWS and Legacy Login for Interface Names in Brazilian OS DF445065 Description Restarting web server from Server Administrator GUI gives fatal J RE error no functionality loss DF449421 Description Server Administrator GUI Setting power profile fails when BIOS setup password is enabled DF451609 Description Mail to Setting should be provided allowing user to set the default mail address DF451867 Description OM6 5 0x136 ITA omremote exe does not work against SLES10SP4 targets DF465223 Description OM6 5 IE8 with Enhanced Security adding trusted site is not fully working Open Issues and Resolutions This section provides information on open issues and workarounds with this release of Server Administrator Issues for Server Administrator Running on VMware ESX Operating Systems Issue 1 DF 374857 Description Connection service needs to be restarted for an Active Directory user login Resolution After adding a VMware ESX 4 1 operating system to the Active Directory domain an Active Directory user must do the following To log into Server Administrator while using the VMware ESX 4 1 operating system as a server administrator restar
19. erver to allow the Inventory collector to run Limitation 9 DF 520449 Description On all versions of the ESX the following USB connection error messages are generated These messages can be ignored The following shows a_ typical message Vendor iDRAC Model MAS022 Rev 1 00 Type Direct Access ANSI SCSI revision 02 Vendor iDRAC Model SECUPD Rev 0329 Type Direct Access ANSI SCSI revision 02 Limitation 10 DF 531509 Description The setup and or system password configuration from Server Administrator GUI or CLI is successful but the password is displayed as blank instead of asterisk on the F2 BIOS page Limitation 11 DF 532055 Description From Windows Server 2008 R2 SP1 when an administrator manages Red Hat Enterprise Linux 6 1 64 bit or 5 7 32 and 64 bit operating systems Server Administrator reports connection error intermittently Workaround Perform the following settings and manage the remote system from webserver 1 Configure TCP Chimney offload to disable state by running following command netsh int tcp set global chimney disabled 2 Configure RSS Receive Side Scaling to disable state by running following command netsh int tcp set global rss disabled 3 Configure NetDMA to disable state by running following command netsh int tcp set global NetDMA disabled Documentation Errata None Global Support For information on technical support visit www dell co
20. ing article on the Microsoft website http support microsoft com kb 312461 Issue 27 DF 152755 Description The Server Administrator GUI becomes unresponsive when the alerts log has many events Resolution If the Alert Log contains several entries and if you try to navigate to another page the Server Administrator GUI may become unresponsive and display the content in about 30 seconds Issue 28 DF 172125 Description Power monitoring probes are shown on certain systems that do not support power monitoring Resolution On certain systems that do not support power monitoring the Server Administrator reports the two platform event filters related to power monitoring as System Power Probe Warning and System Power Probe Failure These two filters are not supported on these systems That is you can view and configure these filters but no action will be taken Issue 29 DF 185770 Description Primary User Telephone Number does not accept symbols Resolution On Server Administrator Under Asset Information gt System Information gt Primary User Telephone Number configuration allows only alphanumeric characters Issue 30 Description The selection of default option for front panel LCD in Server Administrator will display Model Name whereas the default is Service Tag on the physical LCD Issue 31 Description In case the Server Administrator does not respond or is locked to your selections on the component tree perform the f
21. k OK and restart your browser uo Oi ON PGs a If you run a security scanner tool such as Nessus against the Server Administrator Web server certain security warnings against port 1311 running the Server Administrator Web server may be displayed The following warnings have been investigated by Dell engineering and are determined to be false positives invalid security warnings that you can ignore The Web server on 1311 allows scripts to read sensitive configuration and or XML files Dell has determined that this warning is a false positive The Web server on 1311 allows to delete which implies that the web server will allow a remote user to delete the files in root on the server Dell has determined that this warning is a false positive The web server on 1311 may be susceptible to a www Infinite Request attack Dell has determined that this warning is a false positive It is possible to make the remote thttpd server execute arbitrary code by sending a request like GET If Modified Since AAA JAAAA Solution If you are using thttpd upgrade to version 2 0 If you are not then contact your vendor and ask for a patch or change your web server CVE on this one is CAN 2000 0359 Dell has determined that this warning is a false positive Enabling Integrated Windows Authentication in Internet Explorer is not required to activate the Single Sign On feature The Server Administrator security settings are no
22. m contactus For information on documentation support visit support dell com manuals On the Manuals page click Software gt Systems Management Click on the specific product on the right side to access the documents Information in this document is subject to change without notice 2012 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo PowerEdge PowerVault and OpenManage are trademarks of Dell Inc Microsoft Windows Internet Explorer Active Directory and Windows Server are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries EMC is a registered trademark of EMC Corporation Java is a trademark or registered trademark of Oracle Corporation Inc in the U S and other countries Novell and SUSE are registered trademarks of Novell Inc in the United States and other countries Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat Inc in the United States and other countries VMware is a registered trademark and ESX Server is a trademark of VMware Inc in the United States and or other jurisdictions Mozilla and Firefox are registered trademarks of the Mozilla Foundation Citrix Xen XenServer and XenMotion are either registered trademarks or trademarks of Ci
23. ment page Issue 25 DF 78425 Description The Server Administrator Auto Recovery feature may execute the configured action before the time interval when the system is under heavy stress Resolution The Auto Recovery feature can be set to execute an action For example reboot system to recover a hung system Since the Auto Recovery timer is now an application level timer instead of a kernel level timer heavy resource stress on the system may result in an inaccurate measurement of a short keep alive interval less than 120 seconds and the configured action may be triggered The issue will be more prevalent in systems that have only one CPU with hyper threading unsupported disabled or systems that are subjected to persistent stressful conditions such as resource depletion and CPU running at 100 usage with significantly more threads than normal usage The Auto Recovery feature is not enabled by default If the Auto Recovery feature has been enabled increase the System Reset Timer value to at least 120 seconds Issue 26 Description Using the Internet Explorer browser if you install Server Administrator on a system that includes a underscore in its hostname you must use the IP address of the target system in the browser URL to launch Server Administrator as Hostnames with underscores are not supported For example assuming Server Administrator is listening on port 1311 https 192 168 2 3 1311 For more information see the follow
24. ollowing steps 1 Click on Preferences The Preferences page appears 2 Click on Server Administrator The items on the front page may respond to your click Issue 32 DF 277439 Description Persistence of Configuration and Log File Changes in VMware R ESXi 277439 Resolution On systems running the VMware ESXi operating system the file system is ramdisk Modifications made to the files within the file system are generally not persistent across reboots with the exception of designated configuration and log files These files are updated to the disk periodically and on system shutdown The changes are lost if the system is reset without a shutdown before the updates to the designated configuration are made and log files are updated to the disk The following is one example of the effect of this behavior On certain systems the first time that the thresholds for a probe are changed after Server Administrator isinstalled the current threshold values for that probe are saved as the default threshold values by writing the values to a configuration file When Set to Default is performed after the first change of the thresholds Server Administrator sets the threshold values to the values that were saved in the configuration file as the default If the system running the VMware ESXi operating system is reset without a shutdown before the changes to the configuration file are updated to the disk the user defined thresholds become the default thre
25. or ensure that port 1311 is not in use You must enable the client side scripting in Internet Explorer before starting Server Administrator To do so perform the following steps 1 Navigate to Tools in Internet Explorer 2 Under Tools click Internet Options 3 Under Internet Options click the Security tab 4 Select the security zone that the system running Server Administrator belongs to NOTE This option should be set to Trusted sites Click the Custom Level button 6 For Windows 2003 perform the following steps Under Miscellaneous select the Allow Meta Refresh radio button Under Active Scripting select the Enable radio button Under Active scripting select the Allow scripting of Internet Explorer web browser controls radio button 7 Click OK and restart your browser To allow Single Sign on for Server Administrator perform the following steps Navigate to Tools in Internet Explorer Under Tools click Internet Options Under Internet Options click the Security tab Select Trusted sites Click the Custom Level button Under User Authentication select the Automatic Logon with current username and password radio button Press OK to exit the Custom Level window 7 Now select the Advanced tab and under HTTP 1 1 settings make sure Use HTTP 1 1 is checked 8 Select Trusted sites Click Sites Add the server to the website Click Close 9 Clic
26. pected behavior due to operating system limitation and has no functional impact to the system Limitation 2 DF 384061 Description Self signed certificate does not enable the compatibility listener in Windows 2008 R2 managed node Workaround On a Windows 2008 R2 managed node a valid CA signed certificate is required to create compatibility mode WinRM Listener You cannot create a compatibility mode listener with a self signed certificate Limitation 3 DF 165588 Description Blank page is displayed after the browser is refreshed using lt 5 gt or by clicking the browser Refresh button Workaround Server Administrator UI may show a blank page after the browser is refreshed using lt 5 gt or by clicking the browser Refresh button in Internet Explorer Version 7 0 This is a known issue and there isan article and fix provided by Microsoft The Knowledge Base article number is KB933006 and a fix has been provided as security update 933566 MS07 033 Cumulative Security Update for Internet Explorer Limitation 4 DF 319132 Set operation in Server Administrator is blocked if a single sign on is used to log in Workaround Internet Explorer 8 has a new security feature called Loopback security check which prevents NTLM based authentication from the local machine This feature blocks users from performing any set operation in Server Administrator if they are logged in using single sign on SSO clicking Server Administrator desktop
27. rage Management Service Stop the DSM SA Data Manager Services before updating the Adaptec R Controllers e Detailed information on the Storage Management Service is available in the Storage Management Service online help After installing and launching Server Administrator you can access the Storage Management Service online help by selecting the Storage or lower level tree object and clicking the Help button on the global navigation bar Notes for Remote Access Service e This service is available on supported systems in this release only It enables remote access to a server that has lost its network connection or that has become unresponsive In this release of Server Administrator the Remote Access Service uses Integrated Dell Remote Access Controller iDRAC e iDRAC also has its own CLI that is accessed through the racadm command You can add racadm commands to a batch or script file to automate various user tasks To limit the stress load on the managed system and RAC add sleep or delay commands of one or two seconds between the individual racadm commands Fixed Issues Defects DF289096 ESX4i Description DWS does not show connection error after login DF416987 E Clarity Description The space between two RAID 10 layout span disk in the Advance wizard is more DF419932 E Clarity Description Improper alignment for Date text boxes in asset info page FF3 x DF419976 E Clarity Description An extra line is display
28. rt passwords with special characters non alphanumeric only for RAC user IDs logging in using the Web based interface with Local RAC Authentication If you created RAC user IDs using previous versions of the firmware or if you created user IDs using Server Administrator that is running version 2 0 firmware on the managed system you cannot log in to the RAC Resolution Use one of these methods to correct this issue e Change your passwords before updating the firmware OR e Use the following CLI command to change the password omconfig rac users username xx userpassword yy where xx is the original user ID and yy is the new password OR e Change the password through Server Administrator using the User tab e Ensure that the check box to change the password is checked Enter a new password and then enter it again to validate the change OR e Use the racadm utility to change the password racadm config g cfgUserAdmin o cfgUserAdminPassword i lt usr_index gt lt new_pwd gt where lt usr_index gt is the index of the user database entry to be modified and lt new_pwd gt is the new password Issue 10 Description Depending on your network and proxy configurations and whether you are using Mozilla browser you may need to enter the exact IP address of the RAC controller you are trying to access in the No Proxy for field of your browser Resolution Perform the following steps 1 Open your Mozilla browser 2
29. sholds Issue 33 DF 315853 Description Some Server Administrator CLI commands functions properly only when run from the elevated console window Resolution Some Server Administrator CLI commands may function properly only when they are run from the elevated console window Therefore it is recommended that you use the elevated console for running the CLI Issue 34 Description Due to some limitations you cannot login simultaneously to multiple browser instances tabs using SSO login as only one session remains active while the other sessions expire Issue 35 DF 489034 Description Intel R TXT configuration fails due to Virtualization technology dependency Resolution If the current Virtualization Technology attribute setting is Disabled Virtualization Technology is part of the Processor Settings group on the BIOS setup page the Intel R TXT attribute configuration fails on the Server Administrator user interface System gt Main System Chassis gt BIOS gt Setup gt System Security To resolve this issue configure Virtualization technology setting to Enabled and reconfigure the Intel R TXT attribute if it s configurable Issues for Server Administrator Running on all Microsoft Windows Operating Systems Issue 1 Description Execute all Server Administrator CLI commands from a 32 bit Windows command prompt Acceptable ways to access the 32 bit command prompt are by clicking Start gt Programs gt Accessories
30. ssue 21 Description While setting dates in the Asset Information section of the Server Administrator home page the current time is appended to the date While setting dates with the CLI the appended time is noon Issue 22 Description On some systems temperature probe values and settings are only supported for whole degrees not tenths of a degree On these systems setting a fractional value for the minimum warning temperature threshold results in the set value being rounded down to the next whole number value This behavior may cause the minimum warning threshold to have the same value as the minimum failure threshold Issue 23 Description If you close the browser using the Close button on the browser or log off from the operating system the Server Administrator session does not get terminated Resolution This session will be listed in the Session Management page until the session time out occurs or DSM SA connection service is restarted or the operating system is rebooted The maximum number of Server Administrator sessions at a time is configured by connections entry in lt OpenManagelnstallPath gt iws config iws ini file Issue 24 Description If you change the operating system Time Zone to a new timezone Server Administrator session management will not display the time in the new time zone specified Resolution Restart Server Administrator so that the correct time zone time is displayed in the Session Manage
31. such as Back Refresh and Open in New Window may not be supported Issue 17 Description Selecting the boot sequence under the BIOS Setup tab does not re enable boot devices that have been disabled in the System Setup Program earlier Issue 18 Description The links on the Server Administrator home page may not work after repeated random clicking Resolution To resolve this issue refresh the browser by pressing 4 5 gt or click the browser Refresh button Issue 19 Description All unsecured HTTP requests to Server Administrator receive an invalid response Server Administrator runs only one instance of the Web server which is secure Resolution Make all connections through https lt p address gt lt port number gt Any http lt ip address gt lt port number gt request for connection with the server receives an invalid response Issue 20 Description If the browser used with Server Administrator indicates that it cannot display a page or perform an action ensure that the browser is in online mode Resolution To go online perform the following 1 If you are using Internet Explorer click File on the menu bar and clear the Work Offline option When Work Offline is selected a check is displayed to the left of the option on the File menu 2 If Internet Explorer prompts you to Work Offline Connect or Try Again always select Connect or Try Again Do not select Work Offline I
32. t The following racadm commands use FTP protocol to communicate with the RAC racadm sslcertupload racadm sslcsrgen racadm fwupdate Issue 5 Description If the RAC configuration is reset to factory defaults using the racadm racresetcfg command the RAC configuration tab in Server Administrator does not reflect the reset configuration settings until the system reboots Also the RAC configuration page in Server Administrator cannot be used to make any configuration changes until the system reboots Issue 6 Description The RAC does not support local RAC user IDs with special characters When adding a local RAC user use only alphanumeric characters for the user name Issue 7 Description While the RAC is being reset the Instrumentation Service cannot read sensor data for certain systems As a result the voltage temperature and other probes may not be visible on the Server Administrator home page until the RAC has completed resetting Issue 8 Description The RAC may not send traps when your system is locked up Resolution To enable traps to be sent when the system is locked configure the watchdog timer using the Server Administrator GUI On the GUI click the Properties tab and ensure that Auto Recovery is selected The default value of the Action On Hung Operating System Detection setting is None None indicates that detection will not be performed Issue 9 Description RAC firmware 2 0 and higher does not suppo
33. t applicable for Active Directory users Active Directory users with read only login can access Server Administrator even after the access is blocked in the Server Administrator Preferences page Dell Simple Network Management Protocol SNMP Management Information Base MIB Files for Dell Systems Dell SNMP MIB files for Dell systems allows you to obtain and verify information provided by supported software agents The current MIB files supported by PowerEdge TM software agents are located at support mib on the Dell Systems Management Tools and Documentation DVD NOTE A MIB II compliant SNMP supported network management station is required to compile and browse MIB files OpenManage support for Encrypting File System EFS To improve security Microsoft provides the capability to encrypt files using EFS Note that Server Administrator will not function if its dependent files are encrypted Server Administrator Graphical User Interface GUI and CLI Response Time On Dell PowerEdge x9xx and later systems the response time for some parts of the Server Administrator GUI and CLI have increased to several seconds because some of the DRAC iDRAC data is no longer cached by Server Administrator The data must be retrieved from the DRAC iDRAC when users request for it Following are the Server Administrator GUI pages whose response time may have increased e Server Administrator home page on log in e Remote Access gt Users e Alert M
34. t the DSM SA Connection Service To login to the Remote Node while using the VMware ESX 4 1 operating system as a Remote Enablement Agent wait for about five minutes for the sfcbd to add the permission for the new user Issue 2 DF 354388 Description Remote Server Administrator Web Server connection to managed node hangs if a redundant virtual disk containing syslog dumps fails due to any reason Resolution If you configure the syslog to store logs on a remote virtual disk and remove the remote virtual disk without reconfiguring the syslog to a valid location the Server Administrator web server screen stops responding To continue using the Server Administrator Web server restart the management services on the managed node Issue 3 DF 516238 Description Power cycle shuts down server in ESX 4 1 U2 classic Resolution On ESX 4 1 U2 classic when power cycle operation is done from Remote shutdown page using Server administrator the server shuts down instead of Power cycle or reboot Issues for Server Administrator Web Server Running on all Linux Operating Systems Issue 1 DF 275424 332775 Description Domain users unable to login to Windows MN from Linux Web Server Resolution Negotiate authentication is not supported while managing a Windows based managed node from Linux based Server Administrator web server remotely If you run the Server Administrator web server on a Linux based operating system and try to manage
35. t the XML is malformed you must clear the command log from the CLI using the omconfig system cmdlog action clear command Issue 4 Description After a Reset to Defaults operation of the Integrated Dell Remote Access Controller the first user configuration operation will fail if it is a single user configuration item such as enabling or disabling a user or changing user name Resolution Always change a combination of two user configuration items such as enabling or disabling a user and changing user name concurrently during your first configuration operation Issue 5 Description While browsing through IT Assistant if the SNMP protocol is disabled and the CIM protocol is enabled the redundancy status is shown as lost even though the system has full redundancy Resolution To confirm the correct state of the system use the Server Administrator user interface Issue 6 Description The Format or Split Mirror operation may fail on a RAID 1 virtual disk on a CERC SATA 1 5 6ch controller Dell is working towards resolving this issue Issue 7 Description While issuing the Server Administrator command line omreport system version outc lt filename gt ensure that you specify an absolute path name for the output file for example c out txt otherwise the output file will be empty Issue 8 Description Issuing the omreport system esmlog alertlog cmdlog fmt tbl command on the CLI can result in XML parsing errors if the
36. trix Systems Inc in the United States and or other countries Server Administrator includes software developed by the Apache Software Foundation www apache org Server Administrator utilizes the OverLIB JavaScript library This library can be obtained from www bosrup com Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own 2012 03 Rev A00
37. your RAC and the Remote Access Service in Server Administrator Issues for all Operating Systems Issue 1 Description The Server Administrator user interface and commands related to local authentication enable are not applicable for RAC firmware 3 20 The Active Directory authentication feature replaces the local operating system authentication feature in this version of firmware Due to this change the following commands will return errors racadm localauthenable omconfig rac authentication Issue 2 Description Due to fluctuations in the watchdog timer the Last Crash Screen may not be captured when the Automatic System Recovery is set to a value of less than 30 seconds To ensure correct functioning of the Last Crash Screen feature set the System Reset Timer to at least 30 seconds Issue 3 DF 132894 Description The cfgDNSServer1 and cfgDNSServer2 properties of group cfgLanNetworking may be set to identical values while swapping addresses Some performance may be lost temporarily during the swapping The cfgLanNetworking group is configured using the racadm config command Issue 4 Description The remote access controller uses FTP protocol to perform some of the Dell OpenManage commands If a firewall is installed in the system it may cause these commands to fail The following Server Administrator CLI commands use FTP protocol to communicate with the RAC omconfig rac uploadcert omconfig rac generatecer
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