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AT&T EL52251 User's Manual
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1. 2 Press WCID or ADIR to scroll to a speed dial location 3 Press MUTE DELETE to clear the selected speed dial O norte Clearing the speed dial locations does not affect the entries in the directory Follow Steps 1 3 in Assign or reassign a directory entry to a speed dial location above to enter the speed dial list location lt EMPTY gt appears in that speed dial location and a confirmation tone sounds 31 Directory Speed dial locations Dial a speed dial number 1 When in idle mode press and hold a dialing key pees ss 0 9 to display the desired speed dial entry D 2 3 2 Press PHONE FLASH or 4 SPEAKER to dial the C4 5 COn displayed telephone number a7 8 FO O norte If the speed dial location you select is empty the screen shows OOK OH 25 i the speed dial list 32 Caller ID About caller ID This product supports caller ID services offered by most telephone service providers Caller ID allows you to see the name number date and time of calls The available caller ID information will appear after the first or second ring Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call even while on another call It may be necessary to change your telephone service to use this feature Contact your telephone service provider if e You have both caller ID and call waiting but as separate B
2. Missed new calls indicator When you have calls that have not been reviewed all handset idle screens show X X MISSED CALL S All entries that have not been reviewed are counted as missed new calls Each time you review a caller ID history entry marked as NEW the number of missed calls decreases one by one If you do not want to review the missed new calls one by one but you still want to keep them in the caller ID history you can press and hold oFF CANCEL for four seconds when the handset is idle All the entries in the caller ID history will be considered old reviewed and the missed call s message goes away Reasons for missing caller ID information These messages may be displayed instead of caller ID information Your telephone service provider cannot determine the caller s name UNKNOWN NUMBER Your telephone service provider cannot determine the caller s telephone number UNKNOWN CALLER Your telephone service provider cannot determine the caller s name and telephone number Calls from other countries may also generate this message 35 Caller ID Caller ID operation View the caller ID history Review the caller ID history to find out who called to return the call or to copy the caller s name and number into your directory CALL LOG EMPTY appears if there are no records in the caller ID history 1 When a handset is in idle mode press WCID to view the caller ID history in reverse chronologic
3. User s manual Canada version EL52201 EL52251 EL52301 EL52351 EL52401 DECT 6 0 cordless telephone answering system with caller ID call waiting R gt a Congratulations on purchasing your new AT amp T product Before using this AT amp T product please read Important safety information on pages 68 69 of this user s manual Please thoroughly read the user s manual for all the feature operations and troubleshooting information you need to install and operate your new AT amp T product You can also visit our website at www telephones att com or call 1 866 288 4268 Model number EL52201 EL52251 two handset system EL52301 EL52351 three handset system EL52401 four handset system Type DECT 6 0 cordless telephone with answering system Serial number Purchase date Place of purchase Both the model and serial numbers of your AT amp T product can be found on the bottom of the telephone base Compatible with Telephones identified with this logo have reduced noise and ined interference when used with most T coil equipped hearing aids and cochlear implants The TIA 1083 Compliant Logo is a trademark of the Telecommunications Industry Association Used under license The ENERGY STAR program www energystar gov recognizes and encourages the use of products that save energy and help protect our environment We are proud to mark this product with the ENERGY STAR label indicating it meets the
4. IS CALLING INCOMING CALL There is a call coming in INTERCOM The handset is on an intercom call INTERCOM ENDED The intercom call is just ended INTERCOM TO You have started the intercom process and need to enter the For EL52301 EL52351 number of the handset you wish to call EL52401 LINE IN USE An extension telephone on the same line or one of the handsets is in use LOW BATTERY The battery needs to be charged MICROPHONE ON Mute is off so the other party can hear your voice MUTED The microphone is off NEW VOICEMAIL There are new voicemail messages from your telephone service provider NO BATTERY The handset in the telephone base or charger does not have a battery properly installed NO LINE There is no telephone line connected NOMESSAGE There are no messages in the answering system 56 Appendix Handset display screen messages NOT AVAILABLE Someone else is already using the directory speed dial list caller AT THIS TIME ID history or answering system NUMBER The telephone number you have entered is already stored in ALREADY SAVED the directory OTHER HANDSET The other handset is calling IS CALLING For EL52201 EL52251 OUT OF RANGE OR The handset has lost communication with the telephone base NO PWR AT BASE OUTSIDE CALL You switch to an external call during an intercom call kKPAGING k The telephone base is paging all handsets PHONE The handset is on a call PLACE IN The battery is very low The hand
5. Play all messages Press to listen to all messages If there are new messages 1 the system plays only the new messages in chronological order If ae are no new messages the system plays all old messages in chronological order new messages Press to listen to new messages only a message Press during message playback to delete the current message Delete all old messages Press to delete all old messages 33 Replay the current or To repeat the message currently playing press 4 after the previous message answering system plays the day and time the current message 4 was received To listen to the previous message press 4 while the answering system is playing the day and time the current message was received Stop Press to stop playback and recording 5 Play help menu Press to listen to a list of remote commands TONE 5 Skip to next message Press during playback to skip the current message and 6 advance to the next message Record an announcement Press to record a new announcement Begin speaking after the TONE 7 long beep Turn system on or off Press to turn the answering system on or off 0 Exit Press to end remote access the call ends 8 or hang up 52 Answering system Remote access 5 Hang up to end the call and save all messages There is a wallet card listing the remote commands at the back of this user s manuals Cut it out and keep it in your wallet for quick reference Onotes If you
6. to adjust the message playback volume 1 8 To repeat the message currently playing press REPEAT after the answering system plays the date and time the current message was received To listen to the previous messages press REPEAT while the answering system is playing the date and time the current message was received Press SKIP to skip to the next message Press X DELETE to delete the message The telephone base announces Message deleted Press gt a PLAY STOP to stop the playback DELETE p r vi SI S eM esl mANDSET LOCATOR When messages are playing on the handset Press ADIR VOLUME to increase or press WcID VOLUME to decrease the message playback volume Press SPEAKER to switch between speakerphone and handset To repeat the message currently playing press 4 after the answering system plays the date and time the current message was received To listen to the previous messages press 4 while the answering system is playing the date and time the current D C23 a message was received r Ti G T Press 6 to skip to the next message 7 SS 7 a Press 3 to delete the message The handset announces h C8 9 Message deleted E 0 Press 5 to stop playback 48 Answering system Message playback Delete all old messages Use this feature to delete all old messages Once deleted you cannot retrieve the deleted messages New unheard messages cannot be deleted unt
7. you will not be able to place calls from your caller ID history because they have only seven digits 1 Press MENU SELECT in idle mode to enter the main menu 2 Press WCID or ADIR to scroll to gt SETTINGS then press MENU SELECT 3 Press WCID or ADIR to scroll to gt HOME AREA CODE then press MENU SELECT 4 Use the dialing keys to enter your three digit area code Press MUTE DELETE to erase digits while entering 5 Press MENU SELECT to save the setting Onore If in the future your telephone service provider requires you to dial 10 digits to make a local call area code telephone number you need to delete your home area code While the home area code is displaying in Step 4 above press and hold mute DELETE The home area code is now restored to its default setting of _ _ _ empty Dial mode The dial mode is preset to tone dialing If you have pulse rotary service you must change the dial mode to pulse dialing before using the telephone 1 Press MENU SELECT in the idle mode to enter the main menu 2 Press WCID or ADIR to scroll to gt SETTINGS then press MENU SELECT 3 Press WCID or ADIR to scroll to gt DIAL MODE then press MENU SELECT 4 Press VCID or ADIR to choose between gt TONE and gt PULSE 5 Press MENU SELECT to save the setting nore If you have dial pulse rotary dialing service only refer to Temporary tone dialing on page 21 to temporarily switch from dial pulse to touch tone dialing
8. AT amp T brand is used under license any repair replacement or warranty service and all questions about this product should be directed to our website at www telephones att com or cau 1 866 288 4268 1 What does this limited warranty cover The manufacturer of this AT amp T branded product warrants to the holder of a valid proof of purchase CONSUMER or you that the product and all accessories provided in the sales package PRODUCT are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the PRODUCT operating instructions This limited warranty extends only to the CONSUMER for products purchased and used in the United States of America and Canada 2 What will be done if the PRODUCT is not free from defects in materials and workmanship during the limited warranty period materially defective PRODUCT During the limited warranty period the manufacturer s authorized service representative repairs or replaces at the manufacturer s option without charge a materially defective PRODUCT If the manufacturer repairs the PRODUCT they may use new or refurbished replacement parts If the manufacturer chooses to replace the PRODUCT they may replace it with a new or refurbished PRODUCT of the same or similar design The manufacturer retains the defective parts modules or equipment Repair or replacement of the PRODUCT a
9. Press WCID or ADIR to scroll to gt ANSWERING SYS then press MENU SELECT 3 Press WCID or ADIR to scroll to gt RECORD MEMO 4 Press MENU SELECT The system announces Record after the tone Press 5 when you are done 5 Speak towards the microphone on the handset after a long beep You can record a memo up to three minutes Memos shorter than two seconds are not recorded 6 Press 5 to stop recording The system announces Recorded to confirm the recording has finished Onotes If the answering system memory is full and you press MENU SELECT while in Step 4 the answering system announces Memory is full You need to delete some messages before you can record a memo e Memo also cannot be recorded when there is a handset or the base accessing the answering system Play back memos Memos are stored as messages See Message playback on page 47 for instructions on playback and deletion 50 Answering system Message window displays The message window on the telephone base displays the total number of messages See the table below for other message window displays a ae There are no messages in the answering system 0 After a power failure the number in the message window flashes to flashing indicate that the date and time need to be set 1 99 e Total number of messages and memos e Current message number during old message playback 1 99 e Total number of new messages and memos The number flashes w
10. SELECT to save The handset shows SAVED with a confirmation tone and then shows the updated entry 30 Directory Speed dial locations The telephone base has 10 speed dial locations 0 9 Speed dial assignments can only be selected from existing directory entries Assign or reassign a directory entry to a speed dial location 1 2 Press WCID or ADIR to scroll to gt SPEED DIAL Press To assign a speed dial location press WCID or ADIR to Press MENU SELECT to show the directory Press WCID or ADIR to browse through the directory and Press MENU SELECT to save The name up to 12 Press MENU SELECT in idle mode Press WCID or ADIR to scroll to gt DIRECTORY Press MENU SELECT MENU SELECT scroll to an empty speed dial location OR To reassign a speed dial location press WCID or ADIR to scroll to the desired speed dial location find the desired entry OR Use the alphabetical search to find the desired entry Refer to Steps 2 and 3 in Search by name on page 29 characters of the desired directory entry appears in the selected speed dial location O notes If the directory is empty when you press MENU SELECT in Step 5 the screen shows DIRECTORY EMPTY If the speed dial location you select is occupied the new directory entry you selected replaces the old one Take caution not to replace entries you do not wish to delete from the speed dial locations Clear a speed dial location 1
11. base The call screening will automatically be off for the next incoming call ee 45 Answering system Answering system overview If call screening is on and you want to adjust the playback volume to a comfortable level 1 8 while it is recording messages press VW A VOLUME on the telephone base This volume setting is shared with message playback so when you play messages at volume 1 they play at a very low volume If you turn up the volume for playback the call screening for the next incoming message plays at the same volume level If call screening is on and you want to silence the telephone base while it is recording messages press gt a PLAY STOP on the telephone base The call screening will be on for the next incoming call Call screening at the handset If the answering system is turned on when there is an incoming call and it is answered by the answering system the handset screen shows TO SCREEN CALL PRESS SELECT By pressing MENU SELECT you can screen the call at the handset Call intercept While call screening you can stop it manually and speak to the caller e lf the call is screened at the base press PHONE FLASH or 4 SPEAKER on the handset to a E stop recording and speak to the caller e Ifthe call is screened at the handset press SPHONE FfFLAsH on the handset to stop recording and speak to the caller Then you can press lt gt SPEAKER to switch between the speake
12. device must accept any interference including interference that may Cause undesired operation The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 0 1B The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five This product meets the applicable Industry Canada technical specifications 10 Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission FCC rules These requirements are intended to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the i
13. during a call 14 Telephone settings Telephone base ringer volume When the telephone base is not in use press V A VOLUME on the telephone base to set the QOR ringer volume level 1 6 or turn the ringer off A lt i sample of the ringer sounds as you adjust the volume E The telephone base announces Base ringer is off V ER when you set the volume to 0 Onore If a handset is on an outside call the telephone base volume cannot be changed Answering system settings Go to Answering system settings starting on page 39 for instructions on how to use a handset to modify the answering system settings shown below Oooo sn O ge 15 Telephone operation Making answering and ending calls Making a call To make a call 1 Press PHONE FLASH then wait for a dial tone OR Press 4 SPEAKER to use the speakerphone then wait for a dial tone 2 Use the dialing keys to enter the telephone number the screen displays the elapsed time as you talk in hours minutes and 1 Use the dialing keys to enter the telephone number seconds up to 30 digits e Press and hold REDIAL PAUSE to insert a three second dialing pause a P appears e Press MUTE DELETE or oFF CANCEL to erase digits A 2 Press PHONE FLASH to call OR Press 4 SPEAKER to call using the speakerphone OR Press and hold f oFF CANCEL to return to idle mode Onotes e Pressing spHone FLASH to acces
14. external call before the intercom call is answered press P2 OFF CANCEL NS PHONE FLASH or INT on your Originating handset e lf the other handset does not answer within 100 seconds is in use on a call or is out of range the calling handset shows UNABLE TO CALL TRY AGAIN on its screen and automatically returns to the outside call 3 From the intercom call you have the following options e You can let the other handset join you on the outside call in a three way conversation Press and hold INT on the originating handset e You can transfer the call Press sf OFF CANCEL or place your handset back in the telephone base or charger Your handset screen shows CALL TRANSFERRED The other handset automatically connects to the outside call e You can switch between the outside call OUTSIDE CALL appears on the screen and the intercom call INTERCOM appears on the screen Press INT on the originating handset to switch e The other person can end the intercom call by sf OFF CANCEL or by placing the other handset back in the telephone base or charger The outside call continues with the original system handset 25 Directory Directory overview Shared directory The directory is stored in the telephone base and is shared by all handsets Changes made to the directory on any one handset apply to all nore Only one handset can review the directory at one time If another handset attempts to enter the director
15. indicated item OR Press f oFF CANCEL to cancel an operation back Thehandeer isin up to the previous menu or exit the menu display idle mode OR Press and hold f oFF CANCEL to cancel an operation and return to idle mode OR If no key is pressed within 30 seconds the handset automatically cancels an operation and returns to idle mode The gt symbol indicates the feature to select Onore The menu items PLAY MESSAGE ANSWERING SYS DIRECTORY CALL LOG CLR VOICEMAIL SET DATE TIME HOME AREA CODE and DIAL MODE are shared by all handsets Any changes made to these menu items on any one handset apply to all handsets Menu structure PLAY MESSAGES ANSWERING SYS DIRECTORY ANNOUNCEMENT CALL LOG DELETE ALL OLD RINGERS RECORD MEMO SETTINGS ANSWER ON OFF ANS SYS SETUP CALL SCREENING RINGER VOLUME OF RINGS RINGER TONE REMOTE CODE MSG ALERT TONE RECORDING TIME LCD LANGUAGE VOICE LANGUAGE CLR VOICEMAIL KEY TONE SET DATE TIME HOME AREA CODE DIAL MODE 10 Telephone settings Handset settings Ringer volume You can set the handset ringer volume level 1 6 or turn the ringer off When the ringer is off Q appears on the handset screen 1 Press MENU SELECT in idle mode to enter the main menu 2 Press WCID or ADIR to scroll to gt RINGERS Press MENU SELECT 3 Press MENU SELECT to select gt RINGER VOLUME 4 Press WCID or ADIR to sample each volume level 5 Press MENU SELECT to sa
16. placed ona flat surface or vertically mounted on the wall page 7 For optimum range and better reception place the telephone base in a central and open location If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack page 4 The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters Your product may be shipped with a protective sticker covering the handset or telephone base display remove it before use For customer service or product information visit our website at www telephones att com or call 1 866 288 4268 Avoid placing the telephone base too close to e Communication devices such as television sets VCRs or other cordless telephones e Excessive heat sources e Noise sources such as a window with traffic outside motors microwave ovens refrigerators or fluorescent lighting e Excessive dust sources such as a workshop or garage e Excessive moisture e Extremely low temperature e Mechanical vibration or shock such as on top of a washing machine or work bench Getting started Quick reference guide MUTE DELETE During a call press to mute the microphone page 20 While predialing press to erase digits page 16 While reviewing the redial list directory s
17. preset to 19 Remote command Play all messages uu eesecsessseeeeesececeeeeees 1 Play NEW MESSAGEG ccsssssessececececesees 2 Delete the MESSAGE ccsssssscececsceeeees 3 during message playback Delete all MESSAGEG csssscsessecececeees 33 Repeat or GO Dak sssscsessececececeeees 4 O Deae a ere 5 Help Menu sensnsnsosnossossooseossooseossesseossesseoseesseose TONE 5 SKIP THE MESSAGE ssscecececscesesessssecereees 6 Record announcement ceeseseseseeeeees TONE 7 Turn SYSTEM ON OF Off ou ecesesesesscesseseees 0 End remote access Call w ccessessesssesseees 8 or hang up EL52201 EL52251 EL52301 EL52351 EL52401 DECT 6 0 cordless telephone answering system with caller ID call waiting 2011 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China at amp t Q www telephones att com 2011 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China Issue 2 AT amp T 03 11
18. settings Handset settings Voicemail waiting visual message waiting indicator If you subscribe to a voicemail service offered by your telephone service provider this feature provides a visual indication when you have new voicemail messages NEW VOICEMAIL and amp appear on the handset screen Onotes e Your telephone service provider might alert you to new voicemail messages with a stutter broken dial tone Contact your telephone service provider for more details e This feature does not indicate new messages recorded on your telephone s built in answering system e For more information about the differences between your answering system and voicemail see Answering system and voicemail indicators on page 44 Clear voicemail indication Use this feature when the telephone indicates there is a new voicemail message but there is none This may occur for example when you have accessed your voicemail while away from home This feature only turns off the displayed NEW VOICEMAIL message and amp icon it does not delete your voicemail messages As long as you have new voicemail messages your telephone service provider continues to send the signal to turn on the indicators To manually turn off the new voicemail indicators 1 Press MENU SELECT when in idle mode to enter the main menu 2 Press WCID or ADIR to scroll to gt SETTINGS then press MENU SELECT 3 Press WCID or ADIR to scroll to gt CLR VOICEMAIL then press
19. still hear other calls the problem is probably in your wiring or telephone service Call your telephone service provider charges may apply My calls cut in and out while I m using my cordless handset Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone Try installing your telephone as far away as possible from these types of electronic devices Move the handset closer to the base The operating range may vary with environmental conditions and time of use There may be places within your environment that a cordless telephone will not work well If the problem only occurs in certain areas of your environment you can conclude that there is nothing wrong with the telephone 61 Appendix Troubleshooting Do not install this telephone near a microwave oven or on the same electrical outlet You may experience decreased performance while the microwave oven is operating If your telephone is plugged in with a modem or surge protector plug the telephone or modem surge protector into a different location If this doesn t solve the problem relocate your telephone or modem farther apart from one another or use a different surge protector Relocate your telephone base to a higher location The telephone will have better reception when installed in a high area If the other telephones in your home are having the same problem the problem is in your wiring or telephone ser
20. AAN latest energy efficiency guidelines 2011 Advanced American Telephones All Rights Reserved AT amp T and the AT amp T logo are trademarks of AT amp T Intellectual Property licensed to Advanced American Telephones San Antonio TX 78219 Printed in China Parts checklist Your telephone package contains the following items Save your sales receipt and original packaging in the event warranty service is necessary S atat Quick start guide Canada version EL52201 EL52301 EL52401 ss telephone answering system with caller ID call waiting Quick start guide DIR VOLUME 4 OFF CANCEL D 3 C3 DCJ C4 C GO ED CB CD CH W G Cordless handset 2 for EL52201 EL52251 3 for EL52301 EL52351 4 for EL52401 CEEE Battery for cordless handset 2 for EL52201 EL52251 3 for EL52301 EL52351 4 for EL52401 Telephone base Power adapter for telephone base atat Charger for cordless handset Wall mount bracket with power adapter installed 1 for EL52201 EL52251 2 for EL52301 EL52351 3 for EL52401 Telephone line cord Battery compartment cover 2 for EL52201 EL52251 3 for EL52301 EL52351 4 for EL52401 User s manual EL52201 EL52251 EL52301 EL52351 EL52401 DECT 6 0 cordless telephone answering system with caller ID call waiting Table of contents Getting started QUICK reference guide esecessscesesseseesecsese
21. CT 6 0 is a new frequency band that transmits your voice across multiple channels This technology provides superior quality of voice and sound high protection against wiretapping and better range than 2 4 GHz and 5 8 GHz phone systems while not interfering with wireless routers Telephone operating range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission FCC Even so this handset and telephone base can communicate over only a certain distance which can vary with the locations of the telephone base and handset the weather and the construction of your home or office 4 Appendix Index A Alert tones 54 Alphabetical search 29 Announcement 39 Answer a Call 17 Answer an incoming call during an intercom call 24 Answering mode 40 Answering system 39 42 Area code 14 33 Base ringer volume ringer volume control 15 Base volume control 15 46 Battery charging 6 Battery installation 5 C Caller ID 33 Caller ID history call log 34 38 Call intercept 46 Call screening 41 45 Call transfer intercom transfer 25 Call waiting 33 Chain dialing 21 Character chart 28 Charger installation 4 Clock 13 D Date and time 13 Delete all caller ID history 37 Delete messages 49 Dial a number from caller ID history 37 Dial a speed dial number 32 Dialing options 36 Dial mode 14 Directory 26 30 Directory storage 26 DSL
22. EEP services you may need to combine these services e You have only caller ID or only call waiting service e You don t subscribe to caller ID or call waiting services There may be fees for caller ID services In addition services F may not be available in all areas EES This product can provide information only if both you and the caller are in areas offering caller ID services and if both telephone service providers use compatible equipment The time and date are sent by the telephone service provider along with the call information The caller ID information may not be available for every incoming call The callers may intentionally block their names and or telephone numbers Onore You can use this product with regular caller ID service or you can use this product s other features without subscribing to either caller ID or combined caller ID with call waiting service About home area code See Home area code on page 14 to determine if you should enter your area code Entering the area code changes how numbers are displayed in the caller ID history and how to return a call from the caller ID history see View the dialing options on page 36 33 Caller ID Caller ID history How caller ID history call log works The telephone stores caller ID information about the last 50 incoming calls in the telephone base Each entry may have up to 24 digits for the telephone number and 15 characters for the name Entries are s
23. If the date and time is not set when a message is recorded the system announces Time and date not set before the message is played To set the date and time see Set date time on page 13 e Only one handset or the telephone base can access the answering system at a time e While a handset is on a call you cannot play messages To listen to messages at the telephone base 1 Press m PLAY sTOP on the telephone base to listen to the messages 2 The system announces the number of messages then begins playback The message sequence is shown on the message window 3 Press gt s PLAY STOP to stop the playback O norte If there are no messages in the answering system when in Step 1 above the system announces You have no message To listen to messages at the handset 1 Press MENU SELECT when in idle mode to enter the main menu 2 Press MENU SELECT to select gt PLAY MESSAGES 3 The system announces the number of messages then begins playback The message sequence is shown on the handset s screen 4 Press 5 to stop the playback O note If there are no messages in the answering system the handset shows NO MESSAGE and announces You have no message 4T Answering system Message playback Options during playback When a message is playing you can adjust the playback volume skip repeat or delete the message When messages are playing on the telephone base Press W A VOLUME
24. MENU SELECT The screen shows TURN OFF INDICATOR 4 Press MENU SELECT to turn the voicemail indication off A confirmation tone sounds OR Press ef oFF CANCEL to cancel the procedure Onore For more information about using your voicemail service contact your telephone service provider for assistance 12 Telephone settings Handset settings Key tone The handset is programmed to beep with each key press You can turn the key tone off so there are no beeps when you press keys 1 2 3 4 J Press MENU SELECT in idle mode to enter the main menu Press WCID or ADIR to scroll to gt SETTINGS then press MENU SELECT Press WCID or ADIR to scroll to gt KEY TONE then press MENU SELECT Press WCID or ADIR to select gt ON or gt OFF Press MENU SELECT to save your preference Set date time The answering system announces the day of the week and time of each message received prior to playing it If you subscribe to caller ID service the day month and time are set automatically with each incoming call see About caller ID on page 33 However the year must be set so that the day of the week can be calculated from the caller ID information Follow the steps below to set the month date year and time 1 2 3 Press WCID or ADIR to select the month then press Press WCID or ADIR to select the hour then press Press WCID or ADIR to select the minute or enter the Press MENU SELECT in idle mode
25. ODUCT serial number plates or electronic serial numbers have been removed altered or rendered illegible or e PRODUCT purchased used serviced or shipped for repair from outside the United States of America or Canada or used for commercial or institutional purposes including but not limited to products used for rental purposes or e PRODUCT returned without a valid proof of purchase see item 6 below or e Charges for installation or setup adjustment of customer controls and installation or repair of systems outside the unit T2 Appendix Limited warranty 5 How do you get warranty service To obtain warranty service in Canada visit www telephones att com or call 1 866 288 4268 NOTE Before calling for service please review the user s manual A check of the PRODUCT s controls and features might save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the PRODUCT s to the service location The manufacturer will return repaired or replaced PRODUCT under this limited warranty Transportation delivery or handling charges are prepaid The manufacturer assumes no risk for damage or loss of the PRODUCT in transit If the PRODUCT failure is not covered by this limited warranty or proof of purchase does not meet the terms of this limited warranty the manufacturer notifi
26. access your voicemail Incomplete messages If a caller leaves a very long message part of it may be lost after the system disconnects the call after the maximum recording time you have set see Recording time on page 43 If the caller pauses for longer than seven seconds the answering system stops recording and disconnects the call If the answering system s memory becomes full during a message the answering system stops recording and disconnects the call If the caller s voice is very soft the answering system may stop recording and disconnects the call If someone picks up the call at a telephone on the same line during a message the answering system stops recording and disconnects the call Part of the message may be lost Difficulty hearing messages Press W A VOLUME to adjust the speaker volume on the telephone base Press ADIR VOLUME to increase the message playback volume on a handset The answering system does not answer after correct number of rings Make sure the answering system is on When the answering system is on ANS ON should show on the handset and the ANS ON OFF light is lit on the telephone base see Answer on off on page 40 If toll saver is selected the number of rings changes to two when there are new messages see Number of rings on page 41 64 Appendix Troubleshooting e If the memory is full or the answering system is off the answering system answers after 10 rings e In some
27. ack see Telephone base and charger installation on page 4 The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters My telephone does not receive caller ID when on a call Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider Caller ID features work only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment 63 Appendix Troubleshooting A amp icon shows on the display and don t know why Your telephone has voicemail indication that is separate from the built in answering system If X appears on the display then your telephone has received a signal from your telephone service provider that you have a voicemmail message waiting for you to retrieve from your telephone service provider Contact your telephone service provider for more information on how to access your voicemail I cannot retrieve voicemail messages Your telephone has both a built in answering system and voicemail indication They are independent features and each alerts you to new messages differently see Answering system and voicemail indicators on page 44 If you subscribe to voicemail service from your telephone service provider charges may apply contact your telephone service provider for more information on how to
28. al list 18 Copy a number from the redial list to the CIC LORY sccsassciessaciscesonstucveocesscahacedecdhoctaretssinacees 19 Delete a number in the redial list 19 Options while on era Cs evemmeecnmer te ene n eae eee 20 Volume COME Ol iisstnce cases denteGoaitndenvate 20 aT e E EE 20 Flashy call waitirig titer cnnncnmncnnucts 20 Temporary tone GialinG esses 21 Chain dia iNO 21 Join a call IN progress es esessesessossss000s000050000 22 Handset locators ere terete entre 23 Hg ct got a np E E E 24 Make and answer an intercom call 24 Answer an incoming call during an ge G91 ge a Mossos asosio 24 Call transfer USING intercom c cececcecsseseeseeees 25 Directory Directory OVerV eW ses sseseesesesseosresssosersreossessesseesee 26 Shared directory ses esssseossseossseossseossseossseesssees 26 Directory memory capacity e ssos000000000000 26 Exiting the directory sesessssessserssseessserssseess 26 Speed dial OVErVieWw ccscsscsssscssssessseseeseeees 26 Create directory entries ssesssssssesesseseeseeees 27 Add a new COMM Ctsssssssssssdssissas 27 Add a predialed telephone number to the directory aseinani 28 Review the directory sssessssesssersssorsssersssersssersss 29 Review directory QNtries esssesssesesseees 29 Search DY NaMeE ssnessssessssessseossseossseossseessseesssees 29 Dial
29. al order starting with the most recent call OR You can also review the caller ID history by pressing MENU SELECT Press VCID or ADIR to scroll to gt CALL LOG then press MENU SELECT twice to select gt REVIEW 2 Press WCID or ADIR to scroll through Caller s name the list A double beep sounds when a al you reach the beginning or end of the caller ID history 3 Press sf OFF CANCEL to exit the caller ID history O notes e If the telephone number has more than 15 digits only the last 15 digits appear in the caller ID history Caller s number Appears when the call is missed and not retrieved Time of call Date of call e Only one handset can review the caller ID history at a time If another handset attempts to enter the caller ID history it shows NOT AVAILABLE AT THIS TIME View the dialing options _ _ S Although the caller ID history entries received typically have 10 digits the area code plus the seven digit number in some areas you may need to dial only the seven digits or 1 plus the seven digits or 1 plus area code plus the seven digits You can follow the steps below to change the number of digits that you dial from or store in the directory 1 Follow Steps 1 and 2 in View the caller ID history above to find the entry 2 Before dialing or saving the telephone number in Press gt 1 800 360 4121 the directory press pound key repeatedly to Press gt 360 4121 show different dialing opt
30. aling keys 0 9 to find the desired entry see Search by name on page 29 4 Press MENU SELECT The telephone automatically dials the displayed number To access the caller ID history while on a call 1 Press MENU SELECT 2 Press WCID or ADIR to scroll to gt CALL LOG then press MENU SELECT 3 Press WCID or ADIR to scroll to the desired entry If necessary to view the dialing options press pound key See View the dialing options on page 36 for more details 4 Press MENU SELECT The telephone automatically dials the displayed number 21 Telephone operation Options while on calls To access the redial list while on a call 1 2 Jo Press REDIAL PAUSE The screen shows the number most recently called If it is not the desired number press REDIAL PAUSE Press ADIR WCID or REDIAL PAUSE repeatedly to scroll to the desired number Press MENU SELECT The handset dials the displayed number O notes While on a call you cannot edit a directory entry or redial entry or copy a caller ID entry into the directory If someone else is already using the directory speed dial list caller ID history or answering system when you attempt to access one of them the screen shows NOT AVAILABLE AT THIS TIME Press s OFF CANCEL to exit directory caller ID history or redial list and return to the call without dialing the displayed number in a call in progress If a handset is already on a call a
31. ame starts with any letter on that key the directory shows the entry that matches the next letter in the directory 29 Directory Dial delete and edit a directory entry You can dial delete or edit the displayed directory entry See Review directory entries on page 29 or Search by name on page 29 to show an entry from the directory first While reviewing a directory entry press PHONE FLASH or lt gt SPEAKER to dial the displayed telephone number from the directory 1 While reviewing a directory entry press MUTE DELETE The screen shows DELETE CONTACT 2 Press MENU SELECT to delete the displayed entry from the directory The handset shows DELETING and then CONTACT DELETED with a confirmation tone Once deleted you cannot retrieve that entry OR Press sf oFF CANCEL to exit and leave the entry intact O norte If the directory entry you deleted is also in the speed dial location the telephone will automatically clear the speed dial location which that directory entry occupies Edit a directory entry 1 While reviewing a directory entry press MENU SELECT The screen shows EDIT NUMBER with the current number of the entry 2 Follow Step 4 in Add a new contact on page 27 to edit the digits 3 Press MENU SELECT to save the number in the display The screen shows EDIT NAME with the current name of the entry 4 Follow Step 6 in Add a new contact on page 27 to edit the characters 5 Press MENU
32. and gt OFF 6 Press MENU SELECT to save your setting A confirmation tone sounds Onore For more details about the features of call screening see Call screening on page 45 Number of rings You can set the answering system to answer an incoming call after six five four three or two rings You can also select toll saver which is explained below Unless you change it the answering system answers an incoming call after three rings To set the number of rings 1 Press MENU SELECT in idle mode to enter the main menu 2 Press WCID or ADIR to scroll to gt ANSWERING SYS Press MENU SELECT 3 Press WCID or ADIR to scroll to gt ANS SYS SETUP Press MENU SELECT 4 Press WCID or ADIR to scroll to gt OF RINGS then press MENU SELECT 5 Press WCID or ADIR to scroll and choose among 6 5 4 3 2 or TOLL SAVER e Toll saver the answering system answers a call after two rings if you have new messages and after four rings when there are no new messages This feature allows you to check for new messages and avoid paying long distance charges if you are calling from out of your local area 6 Press MENU SELECT to save your setting A confirmation tone sounds Onore If you subscribe to a voicemail service offered through your telephone service provider see Answering system and voicemail indicators on page 44 41 Answering system Answering system settings Remote access code To access your answering system remote
33. and voicemail together by setting your built in answering system to answer before voicemail answers as described below To learn how to program your voicemail settings contact your telephone service provider Then if you are on a call or if the answering system is busy recording a message and you receive another call the second caller can leave a voicemail message If you have voicemail provided by your telephone service provider we recommend setting your answering system to answer calls at least two rings earlier than your voicemail is set to answer For example if your voicemail answers after six rings set your answering system to answer after four rings Some voicemail providers may program the delay before answering calls in seconds instead of rings In this case allow six seconds per ring when determining the appropriate setting 44 Answering system Answering system overview Voice prompts The system provides voice prompts to guide you to operate the answering system Message capacity gt gt SS The answering system can record up to 99 messages depending on the length of each message The maximum recording time including message announcement and memo is 11 minutes and the recording time for individual messages can be set to 3 minutes 2 minutes or 1 minute page 43 The actual recording time depends on individual message characteristics Messages remain available for replay until you delete them If the answering sys
34. at frequencies that may cause interference to TVs and VCRs To minimize or prevent such interference do not place the telephone base of the cordless telephone near or on top of a TV or VCR If interference is experienced moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference e Rechargeable batteries This product contains nickel metal hydride rechargeable batteries Exercise care in handling batteries in order not to create a short circuit with conductive material such as rings bracelets and keys The battery or conductor may overheat and cause harm Observe proper polarity between the battery and the battery charger e Nickel metal hydride rechargeable batteries Dispose of these batteries in a safe manner Do not burn or puncture Like other batteries of this type if burned or punctured they could release caustic material which could cause injury The RBRC Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle nickel metal hydride rechargeable batteries when taken out of service within the United States These batteries may be taken to a participating local retailer of replacement batteries or recycling center Or you may call 1 800 8 BATTERY for locations accepting spent Ni MH batteries Precautions for users of implanted cardiac pacemakers Cardiac pacemakers applies only to digital cordless telephones Wireless Technolog
35. ayed entry from Press WCID or ADIR to scroll to gt DEL ALL CALLS Press Press MENU SELECT to delete all entries from the While reviewing the caller ID history press WCID or ADIR to browse through the caller ID history and find the entry the caller ID history The screen shows DELETING with a confirmation tone Once deleted you cannot retrieve that entry Press MENU SELECT in idle mode Press WCID or ADIR to scroll to gt CALL LOG Press MENU SELECT MENU SELECT The screen shows DELETE ALL CALLS caller ID history The screen shows DELETING with a confirmation tone Once deleted you cannot retrieve that entry OR Press f OFF CANCEL to exit and leave all entries in the caller ID history intact 37 Caller ID Caller ID operation Save a caller ID history entry in the directory 1 While reviewing the caller ID history press WciD or ADIR to browse through the caller ID history and find the desired entry 2 Press MENU SELECT The screen shows EDIT NUMBER 3 Use the dialing keys to modify the telephone number up to 30 digits e Press WCID or ADIR to move the cursor to the left or right e Press and hold REDIAL PAUSE to enter a three second dialing pause a P appears e Press MUTE DELETE to erase a digit e Press and hold muTtE DELETE to erase all digits 4 Press MENU SELECT to save the number in the display The screen shows EDIT NAME 5 Use the dialing keys and refer to Cha
36. cases the answering system is affected by the ringing system used by the telephone service provider e If you subscribe to voicemail service change the number of rings so that your answering system answers before your voicemail answers see Answering system and voicemail indicators on page 44 To determine how many rings activate your voicemail contact your telephone service provider e lf there is a fax machine connected to the same telephone line try disconnecting the fax machine If that solves the problem consult your fax machine documentation for information on compatibility with answering systems The answering system announces Time and date not set e You need to reset the date and time see Set date time on page 13 The answering system does not respond to the remote commands e Make sure to enter your remote access code correctly see Remote access code on page 42 e Make sure you are calling from a touch tone telephone When you dial a number you should hear tones If you hear clicks the telephone is not a touch tone telephone and cannot activate the answering system e The answering system may not detect the remote access code while your announcement is playing Try waiting until the announcement is over before entering the code e There may be interference on the telephone line you are using Press dialing keys firmly The answering system does not record messages e Make sure the answering system is on s
37. ceesecees 2 Telephone base and charger installation 4 Battery installation and charging s 5 Battery installation svisstiiesierisisticeienncinriensnaieniets 5 Battery charging Ree enn mont meena nto ee 6 Wall mount installatiOn sssrinin T Tabletop to wall mount installation T Wall mount to tabletop installation 9 Telephone settings Menu oh ol at o 1 errrerrorernreteeerrerccerrerstrrerrerrctrrerrerrrrt ert 10 Handset SCUUNOS siipi onsi 11 Ringer VOU E nesssseencocnrssannunsanii 11 RINGET TOMO cece ceca 11 LOD TANUI GE sereus 11 Voicemail waiting visual message waiting indicator ou eeeceesseeesseecsecssecseeeseeeeseeees 12 Clear voicemail indication ssesseeees 12 Key TONG 35a 13 Set Cdte TIME 4aenateeatenadinadinadeuc 13 Home area code iss canss maaan 14 Bre Wiggs elemrerernrer merenrer creer ee tree terener treme eer ee 14 Telephone base ringer VOLUME ssesseenees 13 Answering system Settings 15 Telephone operation Making answering and ending calls 16 Making a ers se enter ene nr ere ern ts nner 16 Temporary ringer SILENCING ccsececeeceenees 16 Answering a Callan esessesessececnesecnesesneeesnees 17 Speakerphone e ess eessseossseossseossseossseessseessseesssees 17 Ending Ca ite acteactenactenadanecdenechenats 17 Gatat PRS la tacts see tte 18 View numbers in the redial list 18 Call a number from the redi
38. code and the message alert tone Announcement The announcement is the greeting callers hear when calls are answered by the answering system The telephone has a default announcement Hello Please leave a message after the tone You can use this announcement or record your own announcement You can record an announcement up to 90 seconds The system does not record any announcement shorter than two seconds To play the current announcement 1 Press MENU SELECT in idle mode 2 Press WCID or ADIR to scroll to gt ANSWERING SYS then press MENU SELECT 3 Press MENU SELECT to select gt ANNOUNCEMENT The system announces To play press 2 To record press 7 4 Press 2 to play the current announcement from the speakerphone e Press ADIR VOLUME to increase or press WcID VOLUME to decrease the message playback volume e Press SPEAKER to switch between speakerphone and handset To record a new announcement 1 Follow Steps 1 and 2 in To play the current announcement above 2 Press MENU SELECT to select gt ANNOUNCEMENT The system announces To play press 2 To record press 7 3 Press 7 The system announces Record after the tone Press 5 when you are done 4 Face the handset and speak towards the microphone to record your announcement 5 Press 5 when you finish the recording The handset plays back the recorded announcement O note If the answering system memory is full when y
39. delete and edit a directory entry 30 Dial a directory NUMDET scesessesessececseees 30 Delete a directory entry ou esssesesseceeseees 30 Edit a directory entry scincesinccrrsectcicsteasnucanaaats 30 Speed dial locations sscsinscintersnniesieeaintis 31 Assign or reassign a directory entry to a speed dial location sss essssessssessseossseesssees cul Clear a speed dial location seseceeees 31 Dial a speed dial NUMDET ssesesseseeseees 32 Caller ID ADOUT CAIET ID ssenupnnesanenanrsnnnnana 33 Information about caller ID with call Wati Seis eissa aE E SEEEN SENEE E 33 About home area code 1 eessssssnecesseensenees 33 Calter TD MSTO seem rene rere rrr rayne err rernr tT 34 How caller ID history call log works 34 Memory matei Seen enna een nee nn rene 34 Caller ID Opera ON ements ements 35 Missed new calls indicator uu essen 35 Reasons for missing caller ID If OF IMA Oi sacred adhe sanatiasen aden 35 View the caller ID NiStOry ee eseeeeeeees 36 View the dialing Options sssessseseseeees 36 Dial a caller ID history numbetv 3T Delete caller ID history entries 37 Save a caller ID history entry in the Ai OCTO eotea eee 38 Answering system Answering system settingS eseseseseeess1s0001 39 ANMOUNC EMED ceninin 39 Answer On off essseesssssersssseessssserossseeesssseresss 40 Call screening sesessesesseserseserseseessserssserssseessseesss
40. do not enter a valid remote access code there is no response until the correct code is entered e If the date and time are not set when a message is recorded the system announces Time and date not set before the answering system announces the number of messages e lf there are no messages in the answering system the system announces You have no message e If there are no new messages in the answering system and you press 2 to play new messages the system announces You have no new message e Once the messages have played the telephone announces the help menu options If you do not press any key with 20 seconds the remote access call ends automatically e If the memory is full the answering system answers after 10 rings and announces Memory is full Enter the remote access code Enter your remote access code to access the messages and announcements e When the answering system is turned off the telephone answers after 10 rings and announces Please enter your remote access code 53 Appendix Screen icons indicator lights and alert tones Screen icons Low battery place the handset in the telephone base or charger to charge flashing a B Indicates the battery charge level or or i gt E gt Battery is charging animated display gt eE animated display The speakerphone is in use Qh The handset ringer is turned off A New voicemail received from the telephon
41. e service provider ANSON The answering system is turned on O0 a New message in the answering system While reviewing the caller ID history calls that have not been reviewed MUTE The microphone is muted While playing messages the sequence of the message currently playing XX YY XX is the number of the message currently playing YY is the total number of all new or old messages Handset indicator lights CHARGE light On when the handset is charging in the telephone base or charger Backlight lighted display and dial pad On when a call is coming in On when a key is pressed i SPEAKER light On when the speakerphone is in use 54 Appendix Screen icons indicator lights and alert tones Telephone base indicator lights ANS ON OFF light On when the built in answering system is on IN USE light On when the handset is in use when the answering system is answering an incoming call or when the answering system is being accessed remotely Flashes slowly when another telephone on the same line is in use Flashes quickly when there is an incoming call Handset alert tones One short beep A key is pressed Key tone or playback Plays at the end of each message confirmation tone One long beep Beginning or end of recording Recording or playback Plays at the end of all messages confirmation tone Two short beeps The command has failed Error tone You have reached the beginn
42. ee Answer on off on page 40 e Make sure the memory of the answering system is not full When the answering machine memory is full it does not record new messages until some old messages are deleted e If you subscribe to voicemail service change the number of rings so that your answering system answers before your voicemail answers see Answering system and voicemail indicators on page 44 To determine how many rings activate your voicemail contact your telephone service provider 65 Appendix Troubleshooting e lf there is a fax machine connected to the same telephone line try disconnecting the fax machine If that solves the problem consult your fax machine documentation for information on compatibility with answering systems Announcement is not clear e When you record your announcement make sure you speak in a normal tone of voice toward the microphone on the handset e Make sure there is no background noise TV music etc while recording subscribe to a nontraditional telephone service that uses my computer to establish connections and my telephone doesn t work e Make sure your computer is powered on e Make sure your Internet connection is working properly e Make sure that the software is installed and running for your nontraditional telephone service e Make sure to plug your USB port adapter into a dedicated USB port on your computer Do not plug into a multiple port USB hub USB splitter that is no
43. ees 41 Number Of FIGS wast sect chseercectees actin actecen actiences 41 Remote access COdG sc ssceeniaeansaaninn 42 Message alert tOne cssesssssessssessesessecsseees 42 Recording TIMG se ssesessesesssersssersssersssersssersssersss 43 VOICE LAM GUA Gs iotecturesinessrecsetearitedivetreicnoteiwedl 43 Answering SYSTEM OVESVIEW eeecececececeeeeeeeeees 44 Answering system and voicemail E O ct E EARE 44 Using the answering system and voicemail togethE essiri 44 VOICE PDrOMDIUS erenn EEE 45 Message capacity svascsiseczcstissaissestessessssavacseessezestess 45 Answering system new message AC a UON eE 45 Call screening sesessesessssossssorssserssserssserssseessseesssees 45 OELLE e y EE 46 Temporarily turn off the message alert TONE ea alee nenaennetes 46 Message playbaCk eesossssosssersssorsssersssersssersssersss 4T Listen to MESSAGQSS cccscnsssssecsseasssesdscsssavacensoeseensd 4T Options during playback uu seseseeeeeeees 48 Delete all Old MESSAGES esecessesessecesseees 49 Recording and playing MEMOG cceesseceeseees 50 RECON a MeMO cncncrnicrtidcenienaunhawnhe 50 Play back MCMOS ics cicchaicawansanaaunake 50 Message window iSplay6S ccecessecessesessecesseees 51 Remote aC CCS anniren 52 Remotely access the answering system 52 Appendix Screen icons indicator lights and alert TONOS disceisicteiy eeedeusceiinie pie acimeeieiieauieaitiees 54 STEEN OE eE 54 Handset ind
44. erent location If this doesn t solve the problem relocate your telephone or modem farther apart from one another or use a different surge protector Relocate your telephone to a higher location The telephone will likely have better reception when installed in a high area If the other telephones in your home are having the same problem the problem is in your wiring or telephone service Contact your telephone service provider charges may apply I experience poor sound quality when using the speakerphone For increased sound quality while using the speakerphone place the handset on a flat surface with the dial pad facing up When using a speakerphone controlling background noise in your environment is essential While you are listening to your party press MUTE DELETE to temporarily turn your microphone off When it is your turn to speak remember to press MUTE DELETE again to turn the microphone on Excessive background noise will cause a speakerphone to fade in and out Try controlling the background noise by turning off any audio devices near the speakerphone Also try to avoid interrupting the person at the other end of the conversation while they are speaking If background noise cannot be controlled you should terminate speakerphone operation and return to normal handset mode hear other calls while using my telephone Disconnect the telephone base from the telephone wall jack and plug in a different telephone If you
45. ery as shown below 1 Plug the battery 2 Insert the supplied 3 Align the cover flat connector securely battery with the label against the battery into the socket inside THIS SIDE UP facing compartment then the handset battery up as indicated Slide it upwards until compartment matching it clicks into place the color coded label 4 Charge the handset by placing it To replace the battery press face up in the telephone base or the tab and slide the battery charger The CHARGE light is on compartment cover downwards when charging Lift out the old battery and disconnect it from the handset Follow the instructions above to install and charge the new battery IMPORTANT INFORMATION Use only the supplied rechargeable battery or replacement battery model BT166342 To order visit our website at www telephones att com or call 1 866 288 4268 5 Getting started Battery installation and charging Battery charging _ _ _ gt S Once you have installed the battery the screen indicates the battery status see the table below If necessary place the handset in the telephone base or charger to charge the battery For best performance keep the handset in the telephone base or charger when not in use The battery is fully charged after 10 hours of continuous charging See Technical specifications on page 74 for battery operating times Battery status icon If the screen is blank you need to charge the handset w
46. es you and requests that you authorize the cost of repair prior to any further repair activity You must pay for the cost of repair and return shipping costs for the repair of products that are not covered by this limited warranty 6 What must you return with the PRODUCT to get warranty service You must a Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty and b Include a valid proof of purchase sales receipt identifying the PRODUCT purchased PRODUCT model and the date of purchase or receipt and c Provide your name complete and correct mailing address and telephone number 7 Other limitations This warranty is the complete and exclusive agreement between you and the manufacturer of this AT amp T branded PRODUCT It supersedes all other written or oral communications related to this PRODUCT The manufacturer provides no other warranties for this PRODUCT The warranty exclusively describes all of the manufacturer s responsibilities regarding the PRODUCT There are no other express warranties No one is authorized to make modifications to this limited warranty and you should not rely on any such modification State Provincial Law Rights This warranty gives you specific legal rights and you might also have other rights that vary from state to state or province to province Limitations Implied warranties including those of f
47. filter 1 E Elapsed time 16 End a call 17 F Flash 20 H Handset locator 23 Handset ringer tone selectable ringer tone 11 Handset ringer volume ringer volume control 11 l Important safety information 68 Intercom call intercom between handsets 24 K Key tone 13 L LCD language 11 Limited warranty 72 M Maintenance 67 Making a call 16 Memo 50 Memory match 34 T5 Appendix Index Menu 10 Message playback 47 49 Message window displays 51 Missed new calls indicator 35 Mute 20 N Number of rings 41 P Pause 16 Predialing on hook dialing 16 R Reasons for missing caller ID information 35 Recording time 45 Redial 18 19 Remote access 52 Remote access code 42 Remote commands 52 Repeat messages 48 52 Ringer tone 11 5 Screen icons 54 Skip messages 48 52 Speakerphone switching 17 39 Speed dial 26 31 32 T Tabletop installation 9 Technical specifications 74 Temporary ringer silencing 16 Temporary tone dialing 21 Troubleshooting 58 V Voicemail 12 Voice language 43 Voice prompts 45 Volume 11 15 20 W Wall mount installation T T6 Appendix Remote access wallet card The wallet card below lists the commands needed to control your answering system from any touch tone telephone Fold here Cut along dotted line Call your telephone number then enter tom C atat your two digit remote access code SS Action
48. g system is turned wep on it announces Calls will be answered If the answering system is turned off it announces Calls will not be answered O notes If the answering system is off and there is an incoming call the system answers after 10 rings and announces to the caller Please enter your remote access code For more information about remote access see Remote access code on page 42 e You can turn the answering system on or off from either the handset or the telephone base but you can only use the handset to change the other answering system settings e You cannot turn the answering system on or off while a handset is on a call or the telephone base is playing messages e During an incoming call press O ANS ON OFF to turn the answering system on or off 40 Answering system Answering system settings Call screening You can choose whether or not incoming messages are played through the speaker on the telephone base while they are being recorded However whether the call screening is on or off the incoming messages can always be played through the handset To change the settings 1 Press MENU SELECT when in idle mode to enter the main menu 2 Press WCID or ADIR to scroll to gt ANSWERING SYS then press MENU SELECT 3 Press WCID or ADIR to scroll to gt ANS SYS SETUP then press MENU SELECT 4 Press MENU SELECT to select gt CALL SCREENING 5 Press WCID or ADIR to choose between gt ON
49. gits lt x appears in front of the telephone number Press TONE to move towards the end of the telephone number or press pound key to move towards the beginning of the telephone number e If you pause for too long while reviewing an entry the operation times out and you have to begin again Search by name 1 Press ADIR when in idle mode to show the first entry in the directory 2 When an entry appears use the dialing keys 0 9 to start a name search alphabetical search The directory shows the first name beginning with the first letter associated with the dialing key if there is an entry in the directory that begins with that letter Press VCID or ADIR to scroll through the entries beginning with that letter 3 To see other names that start with the letters on the same dialing key keep pressing the key until the desired letter is shown The names appear in alphabetical order For example if you have the names Jennifer Jessie Kevin and Linda in your directory e If you press 5 JKL once J and then Jennifer displays CAC e If you press 5 JKL once J displays Press WCcID Jessie displays 4 5 e If you press 5 JKL twice K and then Kevin displays KD D G8 E9 e If you press 5 JKL three times L and then Linda displays E OND e If you press 5 JKL four times 5 displays e If you press 5 JKL five times J displays and then Jennifer displays again O note If you press a dialing key 0 9 and no n
50. he screen shows NUMBER ALREADY SAVED if the number is already in the directory You cannot save the same number more than once e Ifyou pause for too long while creating an entry the operation times out and you have to begin again Add a predialed telephone number to the directory 1 While the handset is in idle mode use the dialing keys to enter the telephone number up to 30 digits e Press and hold REDIAL PAUSE to insert a three second dialing pause a P appears e Press MUTE DELETE to erase a digit e Press and hold MUTE DELETE to erase all digits 2 Press MENU SELECT to edit the telephone number Refer to Step 4 in Add a new contact on page 27 3 Press MENU SELECT to edit the name Refer to Step 6 in Add a new contact on page 27 4 Press MENU SELECT to store your new directory entry The handset shows SAVED and sounds a confirmation tone 28 Directory Review the directory Review directory entries __ S 1 Press ADIR when in idle mode to show the first entry in the directory DIRECTORY EMPTY appears if there are no directory entries OR You can also show the first entry in the directory by pressing MENU SELECT when in idle mode Press WCID or ADIR to scroll to gt DIRECTORY then press MENU SELECT twice to select gt REVIEW 2 Press WCID or ADIR to browse through the directory Entries appear alphabetically by the first letter in the name Onores If the telephone number in the directory exceeds 15 di
51. hen flashing there are new messages that have not been reviewed e Current message number during new message playback e After a power failure the number in the message window flashes to indicate that the date and time need to be set 1 99 and F Memory is full Messages must be deleted before new messages can alternating be recorded The answering system is being programmed by a system handset The answering system is answering a call or recording a memo or announcement The answering system is being accessed remotely The directory or caller ID is being accessed by a system handset Oo o6 Telephone base ringer volume while adjusting Speaker volume level of the telephone base while adjusting 51 Answering system Remote access You can access the answering system remotely by dialing your home telephone number from any touch tone telephone Remotely access the answering system 1 Dial your telephone number from any touch tone telephone 2 When the answering system answers enter the two digit remote access code 19 by default refer to Remote access code on page 42 The answering system automatically announces the number of messages new or old if there are any 3 If there are new messages the answering system automatically begins to play all new messages only OR If there are no new messages the answering system automatically begins to play all old messages 4 You can also enter the remote commands
52. hese types of electronic devices OUT OF RANGE OR NO PWR AT BASE appears on my cordless handset e Ensure that the telephone base is powered on e Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize e Move the cordless handset closer to the telephone base You might have moved out of range e Reset the telephone base Unplug the electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset 59 Appendix Troubleshooting Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone Try installing your telephone as far away as possible from these types of electronic devices The batteries do not hold a charge If the cordless handset is in the telephone base or charger and the charge light does not come on refer to the item The charge light is off on this page Charge the battery in the cordless handset for at least 10 hours For optimum daily performance return the cordless handset to the telephone base or charger when not in use If the battery is depleted it may take approximately 30 minutes to charge the handset before it shows LOW BATTERY Refer to Battery charging on page 6 for details You may need to purchase a new battery Please refer to Battery installation on page 5 The charge light is off Make sure the power cord
53. icator liGhts esessecessecesseees 54 Telephone base indicator lights 0 55 Handset alert tones s000s000000000000000005000000 55 Telephone base alert toOnes ecesseceseees J3 Handset display screen MeESSAQEG cceceeceees 56 TOU LESOOLING sccctecostecsecsztexssccescestecctacsteesterstccnesestacces 58 Wiel ipidsig al gislceemerearrn steiner ener arr aren tn reat 67 Important safety information qu eeesseeseeeeees 68 Safety information cssesessesecsesessesessecessecees 68 Precautions for users of implanted cardiac pacemakers sesessssessserssserssserssseesssees 69 Pacemaker patients sono0s0s00s0s0000s000s010020000 69 Especially about telephone answering SYSTEMS ononnonsssoesesseseesresseosrtoseosstertossosrreseosereresssessees 69 FCC Part 68 and ACTA eecessessessessesseeneeneeneees TO RECP Eee meer te ee ee ear ere nT etree Tey T1 Limited warranty ees eseseesssorssserssseesssersssersssersssersss T2 Technical specifications 00s0000000000000000000000050 T4 DECT 6 0 digital technology esses T4 Telephone operating raNngGEe secscseceeees T4 a AE A E E E eee 15 You must install and charge the battery before using the cordless handset See pages 5 and 6 for easy instructions Install the telephone base close to a telephone wall jack and an electrical outlet not controlled by a wall switch The telephone base can be
54. il you have listened to them Q nore If there are no old messages and you press X DELETE twice on the telephone base the system announces You have no old message When you select DELETE ALL OLD on the handset the screen shows NO MESSAGE To delete all old messages at the telephone base 1 Press X DELETE on the telephone base when the answering system is not in use The system announces To delete all old messages press DELETE again 2 Press X DELETE within three seconds The system announces All old messages deleted To delete all old messages at the telephone handset 1 Press MENU SELECT when in idle mode to enter the main menu 2 Press WCID or ADIR to scroll to gt ANSWERING SYS then press MENU SELECT 3 Press WCID or ADIR to scroll to gt DELETE ALL OLD Press MENU SELECT The screen shows DELETE ALL OLD MESSAGES 4 Press MENU SELECT to confirm The screen shows DELETING and then ALL OLD MSGS DELETED with a confirmation tone OR Press OFF CANCEL to exit and leave all old messages intact 49 Answering system Recording and playing memos Memos are messages you record yourself They are saved played and deleted exactly like incoming messages You can record a memo as a reminder to yourself or leave a message for someone else using the same telephone The maximum length of a memo is 3 minutes Record a memo 1 Press MENU SELECT when in idle mode to enter the main menu 2
55. ing or end of the list You have reached the minimum or maximum listening volume Three short beeps The handset is out of range or there is no power at the Out of range or no power at telephone base base warning tone Three short high pitched beeps The telephone has completed the command successfully Confirmation tone Four short beeps Low battery warning Low battery warning tone Telephone base alert tones One short beep Plays at the end of each message Playback confirmation tone Beeps every 10 seconds Message alert tone is on and there are new messages Message alert tone One long beep Call screening is on and the answering system is about to Recording or playback record a message confirmation tone Plays at the end of all messages 55 Appendix Handset display screen messages CALL LOG EMPTY You are accessing an empty caller ID history CALL You have transferred an outside call to another cordless handset TRANSFERRED CALLING The handset is calling another handset for intercom calls HANDSET X For EL52301 EL52351 EL52401 CALLING OTHER HANDSET For EL52201 EL52251 COPY FROM The handset is loading the directory entries for the speed DIRECTORY dial assignments DIRECTORY EMPTY There are no directory entries DIRECTORY FULL The directory is full You cannot save any new entries unless you delete some current entries ae You have just ended a call HANDSET X Another handset is calling
56. ions for local and long Press gt 1 360 4121 distance numbers Press gt 800 360 4121 OR OR Before dialing or saving the telephone number in Press 1 gt 1 800 360 4121 the directory press 1 repeatedly if you need to one 1 gt 800 360 4121 add or remove 1 in front of the telephone number O norte If you do not need to dial the area code for local calls make sure to program your home area code see Home area code on page 14 36 Caller ID Caller ID operation Dial a caller ID history number 1 2 O notes While reviewing the caller ID history press WCID or ADIR to browse through the caller ID history and find the entry Press PHONE FLASH or SPEAKER to dial the displayed telephone number from the caller ID history If the telephone number has more than 15 digits only the last 15 digits appear in the caller ID history But the telephone can still dial out all digits up to 24 digits of that telephone number You might need to change how a caller ID number is dialed if the entry does not appear in the correct format Caller ID numbers might appear with an area code that might not be necessary for local calls or without a 1 that might be necessary for long distance calls For details see View the dialing options on page 36 Delete caller ID history entries To delete a caller ID history entry 1 To delete all caller ID history entries 1 2 Press MUTE DELETE to delete the displ
57. ipment can only be made by the manufacturer or its authorized agents For repair procedures follow the instructions outlined under the Limited Warranty If this equipment is causing harm to the telephone network the telephone service provider may temporarily discontinue your telephone service The telephone service provider is required to notify you before interrupting service If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC Your telephone service provider may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone service provider is required to notify you if such changes are planned If this product is equipped with a corded or cordless handset it is hearing aid compatible If this product has memory dialing locations you may choose to store emergency telephone numbers e g police fire medical in these locations If you do store or test emergency numbers please e Remain on the line and briefly explain the reason for the call before hanging up e Perform such activities in off peak hours such as early morning or late evening Industry Canada Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this
58. is plugged in correctly and securely Make sure the battery is installed correctly in the handset Follow the instruction in Battery installation on page 5 to install the battery Unplug the electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset Clean the cordless handset and telephone base charging contacts each month using a pencil eraser or cloth get noise static or weak signals even when I m near the telephone base If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack see Telephone base and charger installation on page 4 The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone Try installing your telephone as far away as possible from these types of electronic devices Do not install this telephone near a microwave oven or on the same electrical outlet You may experience decreased performance while the microwave oven is operating 60 Appendix Troubleshooting If your telephone is plugged in with a modem or a surge protector plug the telephone or modem surge protector into a diff
59. ithout interruption for at least 30 minutes to give the handset enough charge to use the telephone for a short time The screen shows LOW BATTERY until you have charged the battery without interruption for at least 30 minutes The following table summarizes the battery charge indicators and actions to take Battery indicators Battery status The screen is blank or shows Battery has no or very little Charge without interruption at PLACE IN CHARGER charge The handset cannot least 30 minutes be used The screen shows Battery has enough charge Charge without interruption at LOW BATTERY and flashes to be used for a short time least 30 minutes The screen shows HANDSET X Battery is charged To keep the battery charged and the battery icon shows place it in the telephone base or El or charger when not in use Onotes e If you are on a call in low battery mode you hear four short beeps every 50 seconds e If no battery is installed in the handset when you place it in the telephone base or charger the CHARGE light does not turn on and the screen shows NO BATTERY Follow the instructions in Battery installation on page 5 to install the battery After you install your telephone or power returns following a power outage the handset will prompt you to set the date and time see page 13 To skip setting the date and time press sf oFF CANCEL Getting started Wall mount installation The telephone base c
60. itness for a particular purpose and merchantability an unwritten warranty that the PRODUCT is fit for ordinary use are limited to one year from date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation might not apply to you In no event Shall the manufacturer be liable for any indirect special incidental consequential or similar damages including but not limited to lost profits or revenue inability to use the PRODUCT or other associated equipment the cost of substitute equipment and claims by third parties resulting from the use of this PRODUCT Some states provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion might not apply to you Please retain your original sales receipt as proof of purchase T3 Appendix Technical specifications RF frequency band 1921 536MHz 1928 448MHz Operating temperature 32 F 122 F 0 C 50 C Telephone base voltage 96 130Vrms AC voltage 60Hz Telephone base voltage DC6V 400mA DC adapter output Handset voltage 2 4VDC 3 2VDC Charger voltage AC6V 300mA AC adapter output Operating times Talk time handset up to seven hours Talk time speakerphone up to four hours Standby up to five days Operating time varies depending on your actual use and the age of battery DECT 6 0 digital technolo Telecommunications DE
61. k Plug the large end of the base power adapter into an electrical outlet not controlled by a wall switch A DSL filter not included is required if you have DSL high speed Internet service 5 Align the holes on the wall mount bracket with the mounting studs of the wall mounting plate and slide the bracket down until it locks securely into place If necessary bundle the telephone line cord and power adapter cord neatly with twist ties DSL filter DSL filter Getting started Wall mount installation Wall mount to tabletop installation To change the telephone base from wall mount installation to tabletop installation follow the steps below 1 Unplug the large end of the base power adapter from the electrical outlet 2 If the telephone line cord and power adapter cord are bundled untie them first Slide the wall mount bracket up and remove it from the wall mounting plate Unplug the end of the telephone line cord from the telephone wall jack 3 Lift the telephone base up to detach it from the wall mount bracket 4 Refer to Telephone base and charger installation on page 4 to install the telephone base Telephone settings Menu overview Use the menu to change the telephone settings 1 Press MENU SELECT in idle mode when handset is not in use to enter the main menu 2 Press WCID or ADIR until gt is next to the feature you want to select 3 Press MENU SELECT to select or save the
62. lephone has separate indicators for two different types of voice messages those left on its built in answering system and those left on your service provider s voicemail fees may apply Your telephone s built in answering system messages and voicemail messages are separate Each alerts you to new messages differently e f QO icon and XX NEW MESSAGES display on the handset and the message window on the telephone base flashes there are new messages recorded on the built in answering system Press MENU SELECT twice on the handset page 47 or press m PLAY sTOP on the telephone base page 47 e If X and NEW VOICEMAIL display on the handset your telephone service provider is indicating that it has new voicemail for you To listen to your voicemail you typically dial an access number provided by your telephone service provider followed by a security code or PIN Some service providers bundle or combine multiple services like voicemail and call waiting so you may not be aware that you have voicemail To check what services you have and how to access them contact your telephone service provider To use your voicemail service rather than your answering system turn off your answering system To use your answering system rather than your voicemail service contact your telephone service provider to deactivate your voicemail service Using the answering system and voicemail together _ _ You can also use your telephone answering system
63. ly from any touch tone telephone you need to enter a two digit number 00 99 Unless you change it the remote access code is 19 To change the remote access code 1 Press MENU SELECT in idle mode to enter the main menu 2 Press WCID or ADIR to scroll to gt ANSWERING SYS then press MENU SELECT 3 Press WCID or ADIR to scroll to gt ANS SYS SETUP then press MENU SELECT 4 Press VWCID or ADIR to scroll to gt REMOTE CODE then press MENU SELECT 5 Press WCID or ADIR to select the remote access code or use the dialing keys to enter the correct number 00 99 6 Press MENU SELECT to save your setting A confirmation tone sounds O norte For more details about the remote access feature refer to Remote access on page 52 Message alert tone When the message alert tone is on and there is at least one new message the telephone base beeps every 10 seconds By default the message alert tone is set to OFF To change the setting 1 Follow Steps 1 3 in Remote access code above 2 Press WCID or ADIR to scroll to gt MSG ALERT TONE then press MENU SELECT 3 Press WCID or ADIR to choose between gt ON and gt OFF 4 Press MENU SELECT to save your setting A confirmation tone sounds Onores e The message alert tone beeps only if all the conditions below are met The answering system is on The message alert tone is on There are new messages e To temporarily turn off the message alert tone
64. n i the handset screen OR Mute is automatically canceled when you end the call SELECT _ MUTE MENU Flash call waitin If you subscribe to call waiting service provided by your telephone service provider you hear a beep if someone calls you while you are already on a call e Press PHONE FLASH to put your current call on hold and take the new call e Press PHONE FLASH anytime to switch back and forth between calls DELETE DIR SELECT nore For more information on caller ID with call waiting refer to About caller ID on page 33 20 Telephone operation Options while on calls Temporary tone dialin If you have dial pulse rotary dialing service only you can temporarily switch from pulse tone dialing to touch tone dialing during a call 1 During a call press TONE Touch tones are sent when you press dialing keys 2 Use the dialing keys to enter the number 3 The telephone automatically returns to pulse dial mode after you end the call Chain dialin While on a call you can initiate a dialing sequence from numbers stored in the directory caller ID history or redial list Doing this can be useful if you need to access numbers other than telephone numbers such as account numbers or access codes To access the directory while on a call 1 Press MENU SELECT 2 Press WCID or ADIR to scroll to gt DIRECTORY then press MENU SELECT 3 Press WCID or ADIR to scroll or use the di
65. n sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electric appliances during storms Cleaning your telephone e Your telephone has durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or mild soap e Do not use excess water or cleaning solvents of any kind Remember that electrical appliances can cause serious injury if used when you are wet or standing in water If the telephone base should fall into water DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL Then pull the telephone out by the unplugged cords 6T Appendix Important safety information A Safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user s manual Always follow basic safety precautions when using this product to reduce the risk of injury fire or electric shock e Read and understand all instructions in the user s manual Observe all markings on the product e Avoid using a telephone during a thunderstorm There might be a slight chance of electric shock from lightning e Do not use a telephone in the vicinity of a gas leak Under certain circumstances a spark may be created when the adapter is plugged into the power outlet or when the handset is replaced in its cradle This is a common event associated
66. n the telephone base or charger to end the call 17 Telephone operation Redial Each handset stores the 10 most recently called numbers in the redial list View numbers in the redial list 1 2 3 Press REDIAL PAUSE in idle mode Press REDIAL PAUSE Press ADIR WCID or REDIAL PAUSE repeatedly to scroll through the 10 most recently called numbers up to 30 digits each The handset beeps twice at the beginning or end of the list Press amp oFF CANCEL to exit the redial list Ownore If you access an empty redial list the handset sounds an error tone Call a number from the redial list Follow Steps 1 and 2 above and when the number you want to call is displayed press PHONE FLASH or lt gt SPEAKER to dial OR 1 Press PHONE EFLASH or 4 SPEAKER and then wait for a dial tone DELETE aE SELECT 2 Press REDIAL PAUSE Press ADIR WCID or uy REDIAL PAUSE repeatedly until the number you want to call is displayed 3 Press MENU SELECT The handset dials the desired number Onore If you press REDIAL PAUSE when the redial list is empty the handset sounds an error tone 18 Telephone operation Redial Copy a number from the redial list to the directory 1 Press REDIAL PAUSE 2 Press WCID or ADIR to scroll to the number you want to save into the directory Press MENU SELECT twice The screen shows EDIT NUMBER e Press WCID or ADIR to move the cursor to the left or right e P
67. nce Please contact your DSL service provider for more information about DSL filters The telephone base comes ready for tabletop use If you want to mount your telephone on a wall refer to Wall mount installation on pages 7 9 for details Electrical outlet not controlled by a wall switch Plug the large end of the base power adapter into an electrical outlet not controlled by a wall switch Plug the small end of the base power adapter into the power jack on the bottom of the telephone base Plug the large end of the charger s power adapter into an electrical outlet not controlled by a wall switch Ensure the small end of the charger s power adapter is plugged into the power jack on the bottom of the charger TEL LINE poe ZN Mie ENEE on the bottom of the n Telephone wall jack 2 P j Plug one end of the telephone line cord into a telephone wall jack h S DSL filter not included is required if you have DSL f high speed Internet service Telephone line cord Route the cords through the slots Plug the other end of the telephone line cord e into the TEL LINE jack telephone base IMPORTANT INFORMATION Use only the power adapters provided with this product To obtain a replacement visit our website at www telephones att com or call 1 866 288 4268 Getting started Battery installation and charging Battery installation Install the batt
68. nd you would like to join the call To exit the call Press PHONE FLASH or 4 gt SPEAKER on another E a system handset MUTE g VEU Press ef OFF CANCEL or place the handset in the telephone base or charger The call does not end until all handsets hang up 22 Telephone operation Handset locator You can use the handset locator feature to find misplaced handsets To start the paging tone To stop the paging tone O notes Press amp HANDSET LOCATOR on the telephone base to start the paging tone on all handsets for 60 seconds Press PHONE FLASH 4 gt SPEAKER or any dialing key 0 9 or on the handset s OR Press HANDSET LOCATOR on the bee telephone base OR E Put the handset in the telephone base or charger If you press 6 OFF CANCEL or MUTE DELETE on a handset the ringer of that handset is silenced but the paging tone continues on the other handsets If a handset is accessing the answering system on a call intercom call or outside call or out of range that handset does not beep when paged You cannot use the handset locator feature while the telephone base is playing messages or the answering system is being accessed remotely 23 Telephone operation Intercom Make and answer an intercom call Use the intercom feature for conversations between handsets 1 Press INT on your handset when not in use e If you have two handsets your originating handse
69. nterference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this telephone To ensure safety of users the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product This product has been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The telephone base shall be installed and used such that parts of the user s body other than the hands are maintained at a distance of approximately 20cm 8 inches or more This Class B digital apparatus complies with Canadian ICES 003 T1 Appendix Limited warranty The
70. oll to gt ADD CONTACT then press MENU SELECT e Copy a number from redial a Press REDIAL PAUSE b Press WCID or ADIR or press REDIAL PAUSE repeatedly to locate the number to copy c Press MENU SELECT to copy the number OR e Use the dialing keys to enter a number up to 30 digits Press WCID or ADIR to move the cursor to the left or right Press and hold REDIAL PAUSE to enter a three second dialing pause a P appears Press MUTE DELETE to erase a digit Press and hold MUTE DELETE to erase all digits Press MENU SELECT to save the number in the display 6 Enter the name when prompted Use the dialing keys and refer to Character chart on page 28 to enter a name up to 15 characters Each time you press a key the character on that key appears Additional key presses produce other characters on that key e Press O to add a Space e Press WCID or ADIR to move the cursor to the left or right e Press MUTE DELETE to erase a character e Press and hold MUTE DELETE to erase all characters e The first letter or every word is capitalized The remaining letters in a word start as lower case letters as shown in the character chart on the next page 27 Directory Create directory entries Character chart Dialing Characters by number of key press a a a T Press MENU SELECT to store your new directory entry The handset shows SAVED and a confirmation tone sounds O notes e T
71. omes ready for tabletop use If you want to mount your telephone on a wall use the provided wall mount bracket to connect with a standard dual stud telephone wall mounting plate If you do not have this mounting plate you can purchase one from many hardware or consumer electronics retailers Professional assistance may be required to install the mounting plate Tabletop to wall mount installation To change the telephone base from tabletop installation to wall mount installation make sure you first unplug the power adapter from the electrical outlet and unplug the telephone line cord from the telephone wall jack 1 Plug one end of the telephone line cord into the TEL LINE jack on the bottom of the telephone base Plug the small end of the base power adapter into the power jack on the bottom of the telephone wall jack 2 Position the telephone base as shown below Insert the extended tabs of the wall mount bracket marked B into the slots on the back of the telephone base Push the telephone base down until it clicks securely in place 3 Route the telephone line cord through the wall mount bracket hole Route the power cord out of the bottom of the telephone Wall mount bracket Slots for wall mount bracket installation A DSL filter not included is required if you have DSL high speed Internet service Getting started Wall mount installation 4 Plug the other end of the telephone line cord into the telephone wall jac
72. one base and the telephone wall jack Charge the battery in the cordless handset for at least 10 hours For optimum daily performance return the cordless handset to the telephone base or charger when not in use If the battery is depleted it may take approximately 30 minutes to charge the handset before it shows LOW BATTERY refer to Battery charging on page 6 for details Reset the telephone base Unplug the electrical power Wait for approximately 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset You may need to purchase a new battery Please refer to Battery installation on page 5 I cannot get a dial tone First try all of the suggestions above Move the cordless handset closer to the telephone base You might have moved out of range If the previous suggestions don t work disconnect the telephone base from the telephone wall jack and connect to a different telephone If there is no dial tone on that handset either the problem is in your wiring or telephone service Contact your telephone service provider charges may apply Your telephone line cord might be defective Try installing a new telephone line cord cannot dial out First try all the suggestions in the item I cannot get a dial tone above 58 Appendix Troubleshooting e Make sure you have a dial tone before dialing The cordless handset may take a second or two to find the telephone base and p
73. ou press 7 in Step 3 the answering system announces Memory is full You must delete some messages before you can record a new announcement Refer to Message playback on pages 48 49 39 Answering system Answering system settings To delete your announcement 1 Follow Steps 1 4 in To play the current announcement on page 39 to play the announcement 2 Press 3 during playback to delete your recorded announcement The system announces Announcement deleted If your announcement is deleted calls are answered with the default announcement Hello Please leave a message after the tone Answer on off Unless you change it the answering system is on and ready to record messages If the answering system is on the ANS ON icon displays on the handset screen and the O ANS ON OFF light on the telephone base is on You can turn the answering system off but if you do so the answering system does not answer calls and record incoming messages Using the handset 1 Press MENU SELECT in idle mode to enter the main menu 2 Press WCID or ADIR to scroll to gt ANSWERING SYS then press MENU SELECT 3 Press WCID or ADIR to scroll to gt ANSWER ON OFF then press MENU SELECT 4 Press WCID or ADIR to select between gt ON and gt OFF then press MENU SELECT to save the setting A confirmation tone sounds Using the telephone base e Press ANS ON OFF to turn the answering peek system on or off If the answerin
74. peed dial list or caller ID history press to delete an individual entry pages 19 30 31 and 37 PHONE FLASH Press to make or answer a call page 16 During a call press to answer an incoming call when you receive a call waiting alert page 20 1 While reviewing a caller ID history entry press repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the directory page 36 0 While entering names in the directory press to add a space page 27 TONE During a call press to send touch tone signals page 21 REDIAL PAUSE Press repeatedly to review the last 10 numbers dialed page 18 While entering numbers press and hold to insert a dialing pause pages 16 and 27 gt SPEAKER Press to turn on the handset speakerphone press again to resume normal handset use pages 17 39 and 48 SP Anil MENU SPEAKER PAUSE INT Press to initiate an intercom conversation or transfer a call pages 24 and 25 2 ADIR VOLUME Press to scroll up while in menus page 10 Press to increase the listening volume pages 20 and 48 during a call Press to show directory entries when the handset is not in use page 29 While entering names or numbers in the directory press to move the cursor to the right page 27 VCID VOLUME Press to scroll down while in menus page 10 Press to decrease the listening vol
75. racter chart on page 28 to modify the name up to 15 characters e Press O to add a Space e Press WCID or ADIR to move the cursor to the left or right e Press MUTE DELETE to erase a character e Press and hold MUTE DELETE to erase all characters 6 Press MENU SELECT to save The screen shows SAVED with a confirmation tone O notes e The screen shows NUMBER ALREADY SAVED if the number is already in the directory You cannot save the same number more than once e lf the directory is full the screen shows DIRECTORY FULL e f you try to save a caller ID history entry to the directory without a number UNABLE TO SAVE displays e If the telephone number has more than 15 digits only the last 15 digits appear in the caller ID history But the telephone can still save all digits up to 24 digits of that telephone number from the caller ID history in the directory e You might need to change how a caller ID number is saved in the directory if the entry does not appear in the correct format Caller ID numbers might appear with an area code that might not be necessary for local calls or without a 1 that might be necessary for long distance calls For details see View the dialing options on page 36 38 Answering system Answering system settings Use the answering system menu in the handset to turn the answering system on or off or change the settings for the outgoing announcement call screening number of rings remote access
76. ress and hold REDIAL PAUSE to enter a three second dialing pause a P appears e Press MUTE DELETE to erase a digit e Press and hold MUTE DELETE to erase all digits 3 Press MENU SELECT again to save the number and edit the name The screen shows EDIT NAME e Use the dialing keys 0 9 to edit the name e Press MUTE DELETE to erase a character e Press and hold MUTE DELETE to erase all characters 4 Press MENU SELECT to store your new directory entry The handset shows SAVED and sounds a confirmation tone Delete a number in the redial list While reviewing a number in the redial list press MUTE DELETE to delete the displayed number from the redial list DELETE 19 Telephone operation Options while on calls Volume control While on a call press ADIR VOLUME to increase or vciD VOLUME to decrease the listening volume When the volume reaches the minimum or maximum setting you hear two beeps Onore The handset volume setting 1 5 and speakerphone volume setting 1 6 are independent Mute Use the mute function to turn off the microphone while on a call You can hear the caller but the caller cannot hear you To turn mute on e Press MUTE DELETE When mute is on the handset screen shows MUTED for a few seconds and the MUTE icon appears until you turn off mute To turn mute off e Press MUTE DELETE and then resume speaking When DELETE mute is off MICROPHONE ON appears temporarily o
77. roduce a dial tone This is normal Wait an extra second before dialing e Check that all the telephones connected to the same telephone line are hung up e Make sure to set the dial mode to the correct setting pulse dialing or tone dialing for the service in your area see Battery installation and charging on pages 5 6 e Eliminate any background noise Noise from a television radio or other appliances may cause the telephone not to dial out properly If you cannot eliminate the background noise first try muting the cordless handset before dialing or dialing from another room with less background noise e f other telephones in your home are having the same problem the problem is in your wiring or telephone service Contact your telephone service provider charges may apply My cordless handset isn t performing normally e Make sure the power cord is securely plugged into the telephone base Plug the power adapter into a different working electrical outlet not controlled by a wall switch e Move the cordless handset closer to the telephone base You might have moved out of range e Reset the telephone base Unplug the electrical power Wait for 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to reset e Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone Try installing your telephone as far away as possible from t
78. rphone and the handset Temporarily turn off the message alert tone To temporarily silence the message alert tone e When the telephone base is in idle mode press any telephone base key except amp HANDSET LOCATOR The message alert tone is activated again with the next incoming message Onotes e When the telephone base is in idle mode if you press X DELETE to temporarily silence the message alert tone there is a voice prompt directing you to press X DELETE again to delete all old messages see Delete all old messages on page 49 If you are not going to delete all old messages wait at least 5 seconds to allow the telephone base to return to idle mode e To turn off the message alert tone see Message alert tone on page 42 46 Answering system Message playback Listen to messages You can use either a handset or the telephone base to play messages If there are new messages the system plays back only the new messages in chronological order If there are no new messages the system plays back all old messages in chronological order When playback begins the total number of messages is announced Before each message you hear the date and time it was received After the last message you hear End of messages If the system has less than three minutes of recording time left you hear Less than 3 minutes to record If the answering system memory is full you hear Memory is full Onores
79. s only as described in Battery installation and charging on pages 5 6 in your user s manual Do not burn or puncture batteries they contain caustic chemicals e The power adapters are intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if they are plugged into a ceiling or an under the table or cabinet outlet A Especially about cordless telephones CAUTION Use only the power adapters provided with this product To obtain a replacement visit our website at www telephones att com or call 1 866 288 4268 e Privacy The same features that make a cordless telephone convenient create some limitations Telephone calls are transmitted between the telephone base and the handset by radio waves so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset For this reason you should not think of cordless telephone conversations as being as private as those on corded telephones 68 Appendix Important safety information e Electrical power The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch Calls cannot be made from the handset if the telephone base is unplugged switched off or if the electrical power is interrupted e Potential TV interference Some cordless telephones operate
80. s services from your telephone service provider does not affect the elapsed time On hook dialing predialing e When a handset is on a call if another handset attempts to access the directory speed dial list or caller ID history the screen shows NOT AVAILABLE AT THIS TIME Temporary ringer silencing To silence the ringer temporarily on that handset only e While the telephone is ringing press f OFF CANCEL or MUTE DELETE To silence the ringer temporarily on the telephone base e While the telephone is ringing press W VOLUME on the telephone base This turns off the ringer without disconnecting the call The next incoming call rings normally at the preset volume Onore Unless the ringer volume is turned off on that handset each handset rings when there is an incoming call 16 Telephone operation Making answering and ending calls Answering a call Press any dialing key 0 9 or or PHONE FLASH nom ae OR MUTE MENU Press SPEAKER to use the speakerphone Speakerphone During a call press 4 SPEAKER to switch between speakerphone and normal handset use Press s OFF CANCEL to hang up Q nore After installing the battery in the handset the screen may show LOW BATTERY If you use the speakerphone at this time the battery may become depleted Follow the instructions in Battery charging on page 6 Ending a call Press 4f OFF CANCEL N a OR MUTE MENU Put the handset i
81. see Temporarily turn off the message alert tone on page 46 42 Answering system Answering system settings Recording time You can set the time limit for each message recorded to three minutes two minutes or one minute The default setting is three minutes To change the setting 1 Press MENU SELECT in idle mode to enter the main menu 2 Press WCID or ADIR to scroll to gt ANSWERING SYS then press MENU SELECT 3 Press WCID or ADIR to scroll to gt ANS SYS SETUP then press MENU SELECT 4 Press WCID or ADIR to scroll to gt RECORDING TIME then press MENU SELECT 5 Press WCID or ADIR to scroll and choose gt 3 MINUTES gt 2 MINUTES or gt 1 MINUTE 6 Press MENU SELECT to save your setting A confirmation tone sounds Voice language The voice language is preset to English You can also change the voice language to French when using your answering system 1 Press MENU SELECT in idle mode to enter the main menu 2 Press WCID or ADIR to scroll to gt ANSWERING SYS then press MENU SELECT 3 Press WCID or ADIR to scroll to gt ANS SYS SETUP then press MENU SELECT 4 Press WcID or ADIR to scroll to gt VOICE LANGUAGE then press MENU SELECT 5 Press WCID or ADIR to scroll and choose between gt ENGLISH and gt FRANCAIS 6 Press MENU SELECT to save your setting A confirmation tone sounds 43 Answering system Answering system overview Answering system and voicemail indicators Your te
82. service provider upon request The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with the applicable Part 68 rules and technical requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines See Installation Instructions in the user s manual The Ringer Equivalence Number REN is used to determine how many devices you may connect to your telephone line and still have them ring when you are called The REN for this product is encoded as the 6th and 7th characters following the US in the product identifier e g if is 03 the REN is 0 3 In most but not all areas the sum of all RENs should be five 5 0 or less For more information please contact your telephone service provider This equipment may not be used with Party Lines If you have specially wired alarm dialing equipment connected to your telephone line ensure the connection of this equipment does not disable your alarm equipment If you have questions about what will disable the alarm equipment consult your telephone service provider or a qualified installer If this equipment is malfunctioning it must be unplugged from the modular jack until the problem has been corrected Repairs to this telephone equ
83. set should be placed in the CHARGER telephone base or charger REC MEM LOW The answering system has less than 3 minutes to record REC MEM FULL The answering system memory is full RINGER MUTED The ringer is muted temporarily during an incoming call SAVED An entry has been successfully saved in the directory SPEAKER The handset speakerphone is in use UNABLE TO CALL You cannot dial out a number when the line is in use LINE IN USE UNABLE TO CALL e Intercom failed TRY AGAIN e The handset loses its connection to the telephone base but its battery status is in low battery mode or greater UNABLE TO SAVE You cannot save a caller ID history entry to the directory without a number XX MISSED CALLS There are XX new calls in the caller ID history XX NEW MESSAGES There are XX new messages in the answering system of Appendix Troubleshooting If you have difficulty with your telephone please try the suggestions below For customer service or to purchase accessories or replacement parts visit our website at www telephones att com or call 1 866 288 4268 When you call customer service you will need the serial number or model number found on the bottom of the telephone base My telephone doesn t work at all Make sure the power cord is securely plugged in Make sure that the battery connector is securely plugged into the cordless handset Make sure the telephone line cord is securely and firmly plugged into the teleph
84. stem is playing the day and time the current message was received N press to listen to the previous message page 48 QO pei ANS ON OFF Press to turn the built in answering system on or off page 40 ANS ON OFF p gt SKIP Press to skip a message page 48 gt g PLAY STOP Press to start or stop message playback page 47 While call screening press to temporarily turn the call screening on or off page 45 Message window Displays the number of messages During playback displays the messages number currently playing page 51 VOLUME HANDSET LOCATOR Gm IN USE X DELETE Press to delete the message currently playing V A VOLUME page 48 When the telephone is not in use press Press twice to delete all old messages when to adjust the telephone base ringer the telephone is not in use page 49 volume page 15 pen 6 HANDSET LOCATOR Press to make all handsets beep so you can locate them page 23 During call screening or message playback press to adjust the listening volume pages 46 and 48 Getting started Telephone base and charger installation Install the telephone base and charger as shown below If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack The filter prevents noise and caller ID problems caused by DSL interfere
85. t screen shows CALLING OTHER HANDSET The other handset rings and its screen shows OTHER HANDSET IS CALLING e If you have more than two handsets your originating handset screen shows INTERCOM TO Use the dialing key to select the destination handset The originating handset screen shows CALLING HANDSET X X represents the handset number The destination handset rings and its screen shows HANDSET X IS CALLING 2 To answer the intercom call press any dialing key 0 9 or PHONE FLASH 4 SPEAKER or INT on the other handset Both handset screens now show INTERCOM 3 To end an intercom call press sf OFF CANCEL or place the handset back in the telephone base or charger Both handset screens now show INTERCOM ENDED O notes e Before the intercom call is answered you can cancel it by pressing s OFF CANCEL or INT on your originating handset e f the other handset is not answered within 100 seconds is in use on a call or is out of range your originating handset shows UNABLE TO CALL TRY AGAIN e Pressing s OFF CANCEL or MUTE DELETE temporarily silences the intercom ringer e Ifyou have four handsets of which two handsets are on an intercom call the other two handsets can be used on an outside call see Join a call in progress on page 22 ora separate intercom call Answer an incoming call during an intercom call If you receive an incoming outside call during an intercom call there is an alert tone To ans
86. t powered e In a few rare instances the USB port on your computer may not have enough power In these instances try using a USB hub with its own external power supply e f you are using a firewall it may prevent access to your nontraditional telephone service Contact your service provider for more information Common cure for electronic equipment If the telephone is not responding normally try resetting the telephone Do the following in the order listed 1 Disconnect the power to the telephone base Disconnect the cordless handset battery and spare battery if applicable Wait a few minutes Connect power to the telephone base Completely remove then replace the battery Place the cordless handset into the telephone base 6 Wait for the cordless handset to reestablish its connection with the telephone base Allow up to one minute for this to take place oR W N 66 Appendix Maintenance Taking care of your telephone e Your cordless telephone contains sophisticated electronic parts so it must be treated with care e Avoid rough treatment e Place the handset down gently e Save the original packing materials to protect your telephone if you ever need to ship it Avoid water e Your telephone can be damaged if it gets wet Do not use the handset in the rain or handle it with wet hands Do not install the telephone base near a sink bathtub or shower Electrical storms e Electrical storms ca
87. t the manufacturer s option is your exclusive remedy The manufacturer returns the repaired or replacement products to you in working condition You should expect the repair or replacement to take approximately 30 days 3 How long is the limited warranty period The limited warranty period for the PRODUCT extends for ONE 1 YEAR from the date of purchase If the manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty this limited warranty also applies to repaired or replacement PRODUCT for a period of either a 90 days from the date the repaired or replacement PRODUCT is shipped to you or b the time remaining on the original one year limited warranty whichever is longer 4 What is not covered by this limited warranty This limited warranty does not cover e PRODUCT that has been subjected to misuse accident shipping or other physical damage improper installation abnormal operation or handling neglect inundation fire water or other liquid intrusion or e PRODUCT that has been damaged due to repair alteration or modification by anyone other than an authorized service representative of the manufacturer or e PRODUCT to the extent that the problem experienced is caused by signal conditions network reliability or cable or antenna systems or e PRODUCT to the extent that the problem is caused by use with non AT amp T accessories or e PRODUCT whose warranty quality stickers PR
88. tem has less than three minutes of recording time left Less than 3 minutes to record is announced before the message playback and REC MEM LOW appears on the handset screen If the memory is full the answering system announces Memory is full The number of messages and F flash alternatively in the message window and REC MEM FULL appears on the handset screen You must delete some messages before recording new ones Answering system new message indication _ _ Z When there are new messages including memos on the answering system the number of new messages stored flashes in the message window on the telephone base and the o icon and XX NEW MESSAGES appear on the screen of each system handset If the message alert tone is turned on the telephone base beeps every 10 seconds when there are new messages To listen to messages recorded on your digital answering system use the menu from a handset or press m PLAY sTOP on the telephone base see Message playback on page 47 Call screening If the answering system and call screening are on the announcement and the incoming message can be broadcast at the telephone base or the handset when a call arrives Call screening at the base You can turn call screening on or off using the handset see Call screening on page 41 When call screening is off you can temporarily turn on the call screening by pressing m PLAY sTOP or A VOLUME on the telephone
89. to enter the main menu Press WCID or ADIR to scroll to gt SETTINGS then press MENU SELECT Press VCID or ADIR to scroll to gt SET DATE TIME and then press MENU SELECT MENU SELECT or enter the two digit number 01 12 using the dialing keys 0 9 Press WCID or ADIR to select the day then press MENU SELECT or enter the two digit number 01 31 using the dialing keys 0 9 Press WCID or ADIR to select the year or enter the two digit number 00 99 using the dialing keys 0 9 then press MENU SELECT MENU SELECT or enter the two digit number 01 12 using the dialing keys 0 9 two digit number 00 59 using the dialing keys 0 9 then press MENU SELECT Press ADIR or 2 to choose AM or press WCID or 7 to choose PM Press MENU SELECT to save A confirmation tone sounds Onore If the date and time is not set when the message is recorded the system announces Time and date not set before it plays the message 13 Telephone settings Handset settings Home area code If you dial seven digits to make a local call no area code required enter your area code into the telephone as home area code When you receive a call from within your home area code the caller ID history only displays the seven digits of the telephone number This feature makes it easy for you to make a call from the caller ID history If you dial 10 digits to make a local call do not use this home area code feature If you do
90. tored in reverse chronological order The telephone deletes the oldest entry when the log is full to make room for new calls This information is common to all handsets so changes made to any handset are reflected in all other handsets If you answer a call before the information appears on the screen it does not show in the caller ID history Q nore The caller ID information might not be available for every incoming call The callers might intentionally block their names and or telephone numbers see Reasons for missing caller ID information on page 35 Memory matth _ S If the incoming telephone number matches the last seven digits of a telephone number in your directory the name that appears on the screen matches the corresponding name in your directory For example if Christine Smith calls her name appears as Chris if this is what you entered into your directory O norte The number shown by your caller ID is in the format sent by the telephone service provider The telephone service provider usually delivers ten digit telephone numbers area code plus telephone number If the telephone number of the caller does not match a number in your directory the name appears as it is delivered by the telephone service provider For example if the telephone service provider includes the area code but the number in your directory does not the name appears as delivered by the telephone service provider 34 Caller ID Caller ID operation
91. ume pages 20 and 48 during a call Press to show the caller ID history when the handset is not in use page 36 While entering names or numbers in the directory press to move the cursor to the left page 27 MENU SELECT Press to display the menu page 10 Once in the menu press to select an item or save an entry or setting page 10 g OFF CANCEL During a call press to hang up page 17 While using menus press to cancel an operation back up to the previous menu or exit the menu display page 10 Press and hold while the handset is not in use to erase the missed call indicator page 35 pound key When reviewing a caller ID entry press repeatedly to view the dialing options page 36 Getting started Quick reference guide The gt symbol indicates Main menu Using menus the feature to select g PLAY MESSAGES page 47 Press MENU sELEcT to enter the ANSWERING SYS page 39 main menu DIRECTORY page 26 CALL LOG page 33 RINGERS page 11 SETTINGS pages 11 14 Press MENU SELECT to select or modify an item Press gf OFF CANCEL to cancel an operation back up to the previous menu or exit the menu display Press WCID or ADIR to scroll through menu items DELETE D SELECT MUTE MENU REPEAT After the answering system plays the day and time the current message was received press to repeat the message currently playing page 48 While the answering sy
92. ve your preference nores e Changing the handset ringer volume does not affect the base ringer volume For more information on the base ringer volume see Telephone base ringer volume on page 15 e The handset ringer volume also determines the ringer volume of intercom calls and paging tones e If the handset ringer volume is off that handset ringer is silenced for all incoming calls However that handset still plays the paging tone when responding to the handset locator feature see Handset locator on page 23 e While the telephone is ringing press OF OFF cANCEL or MUTE DELETE to silence the ringer temporarily on that handset only see Temporary ringer silencing on page 16 Ringer tone You can choose one of 10 ringer tones for the handset 1 Follow Steps 1 and 2 in Ringer volume above 2 Press WCID or ADIR to scroll to gt RINGER TONE then press MENU SELECT 3 Press WCID or ADIR to sample each tone 4 Press MENU SELECT to save your preference nore If you turn off the handset ringer volume you will not hear ringer tone samples LCD language You can select the language used for all screen displays 1 Press MENU SELECT in the idle mode to enter the main menu 2 Press WCID or ADIR to scroll to gt SETTINGS Press MENU SELECT 3 Press MENU SELECT to select gt LCD LANGUAGE 4 Press WCID or ADIR to select ENGLISH FRANCAIS or ESPANOL 5 Press MENU SELECT to save your preference 11 Telephone
93. vice Contact your telephone service provider charges may apply 62 Appendix Troubleshooting Test a working telephone at the telephone wall jack If another telephone has the same problem the problem is the telephone wall jack Contact your telephone service provider charges may apply Other electronic products such as HAM radios and other DECT phones can cause interference to your cordless telephone Try installing your telephone as far away as possible from these types of electronic devices Completely remove then replace the battery Place the cordless handset in the telephone base Wait for the cordless handset to reestablish its connection with the telephone base Allow up to one minute for this to take place Your telephone line cord might be defective Try installing a new telephone line cord My caller ID isn t working Caller ID is a subscription service You must subscribe to this service from your telephone service provider for this feature to work on your telephone Your caller must be calling from an area that supports caller ID Both your and your caller s telephone service providers must use caller ID compatible equipment Make sure the home area code is set correctly in the telephone see Home area code on page 14 If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line and the telephone wall j
94. vice Contact your telephone service provider charges may apply If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone line cord and the telephone wall jack see Telephone base and charger installation on page 4 The filter prevents noise and caller ID problems caused by DSL interference Please contact your DSL service provider for more information about DSL filters My cordless handset does not ring when I receive a call Make sure that the ringer is not turned off Refer to Ringer volume on page 11 Make sure the telephone line cord is plugged securely into the telephone base and the telephone wall jack Make sure the power cord is securely plugged in The cordless handset may be too far from the telephone base Charge the battery in the cordless handset for at least 10 hours For optimum daily performance return the cordless handset to the telephone base or charger when not in use You may have too many extension telephones on your telephone line to allow all of them to ring simultaneously Try unplugging one telephone at a time until the telephone start ringing The layout of your home or office might be limiting the operating range Try moving the telephone base to another location preferably on an upper floor If the other telephones in your home are having the same problem the problem is in your wiring or telephone ser
95. wer the incoming outside call e Press PHONE FLASH The intercom call ends automatically To end the intercom call without answering the incoming outside call e Press s OFF CANCEL The intercom call ends and the handsets ring for the incoming call To let the answering system answer the incoming outside call e Do nothing Continue with the intercom call If the answering system is on it answers the incoming call after the number of rings you have set 24 Telephone operation Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset 1 During a call press INT e If you have two handsets the outside call is put on hold and your originating handset screen shows CALLING OTHER HANDSET The other handset rings and its screen shows OTHER HANDSET IS CALLING e f you have more than two handsets your originating handset screen shows INTERCOM TO Use the dialing key to enter a handset number The outside call is put on hold and your originating handset screen shows CALLING HANDSET X The destination handset rings and its screen shows HANDSET X IS CALLING 2 TO answer the intercom call on the other handset press any dialing key 0 9 or N PHONE FLAsSH gt SPEAKER or INT The outside call is still on hold and both handset screens now show INTERCOM You can now have a private conversation between system handsets O notes e To cancel the intercom call and return to the
96. with the closing of any electrical circuit The user should not plug the phone into a power outlet and should not put a charged handset into the cradle if the phone is located in an environment containing concentrations of flammable or flame supporting gases unless there is adequate ventilation A spark in such an environment could create a fire or explosion Such environments might include medical use of oxygen without adequate ventilation industrial gases cleaning solvents gasoline vapors etc a leak of natural gas etc e Do not use this product near water or when you are wet For example do not use it in a wet basement or shower or next to a swimming pool bathtub kitchen sink or laundry tub Do not use liquids or aerosol sprays for cleaning If the product comes in contact with any liquids unplug any line or power cord immediately Do not plug the product back in until it has dried thoroughly e Install this product in a protected location where no one can trip over any line or power cords Protect cords from damage or abrasion e If this product does not operate normally read Troubleshooting on pages 58 66 in this user s manual If you cannot solve the problem or if the product is damaged refer to Limited warranty on pages 72 73 Do not open this product except as may be directed in your user s manual Opening the product or reassembling it incorrectly may expose you to hazardous voltages or other risks e Replace batterie
97. y Research LLC WTR an independent research entity led a multidisciplinary evaluation of the interference between portable wireless telephones and implanted cardiac pacemakers Supported by the U S Food and Drug Administration WTR recommends to physicians that Pacemaker patients e Should keep wireless telephones at least six inches from the pacemaker e Should NOT place wireless telephones directly over the pacemaker such as in a breast pocket when it is turned ON e Should use the wireless telephone at the ear opposite the pacemaker WTR s evaluation did not identify any risk to bystanders with pacemakers from other persons using wireless telephones Especially about telephone answering systems Two way recording This unit does not sound warning beeps to inform the other party that the call is being recorded To ensure that you are in compliance with any federal or state regulations regarding recording a telephone call you should start the recording process and then inform the other party that you are recording the conversation SAVE THESE INSTRUCTIONS 69 Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments ACTA The label on the back or bottom of this equipment contains among other things a product identifier in the format US AAAEQ TXXXX This identifier must be provided to your telephone
98. y the screen shows NOT AVAILABLE AT THIS TIME Directory memory capacity The directory can store up to 50 entries with a maximum of 15 alphanumeric characters including spaces for the names and 30 digits for the telephone numbers If there are already 50 entries the screen shows DIRECTORY FULL You cannot store a new number until you delete one If the directory is empty when you access it the screen shows DIRECTORY EMPTY Exiting the director Press f OFF CANCEL to cancel an operation back up DELETE SELECT to the previous menu or exit the menu display F Press and hold oFF CANCEL to return to idle mode Speed dial overview This telephone has 10 speed dial locations where you can assign telephone numbers from your directory to be dialed by using only one key press For more details refer to Speed dial locations on page 31 The speed dial locations are shared by all handsets Changes made to the entries in the speed dial locations on any one handset apply to all handsets Q nore Only one handset can access the speed dial locations at a time If another handset attempts to access the speed dial locations the screen shows NOT AVAILABLE AT THIS TIME 26 Directory Create directory entries Add a new contact 1 2 Press WCID or ADIR to scroll to gt DIRECTORY then press MENU SELECT 3 4 Enter the telephone number when prompted Press MENU SELECT in idle mode Press WCID or ADIR to scr
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