Axis C3003-E
Contents
1. AXIS C3003 E Network Speaker User Manual About this Document This manual is intended for administrators and users of AXIS C3003 E Network Speaker and is applicable to firmware 1 15 and later It includes instructions for using and managing the product on your network Previous experience of networking will be of use when using this product Some knowledge of UNIX or Linux based systems may also be useful when developing shell scripts and applications Later versions of this document will be posted at www axis com See also the product s online help available through the web based interface Legal Considerations Audio surveillance can be regulated by laws that vary from country to country Check the laws in your local region before using this product for surveillance purposes Liability Every care has been taken in the preparation of this document Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limited to the implied warranties of merchantability and fitness for a particular purpose Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the f2. At startup the first time the product is accessed or after a reset a peer account is created automatically and set to be the default account This peer account can only be removed if at least one more account has been added to the list The default account will be used to make triggered calls and to make test calls on the SIP Settings page For more information about triggers and actions see Events on page 18 Account Credentials User ID required Enter the name or PBX extension that shall be shown when calling other accounts A private branch exchange PBX is a telephone switching system that connects telephone extensions to each other and to other telephone networks Each PBX connected device has its own extension number e Authentication ID Some PBXs require that the account verifies itself with the SIP registrar to allow access to the PBX For more information see the PBX s and service provider s instructions By default the Authentication ID is identical to the User ID To enable an Authentication ID that is different from the User ID clear the Use User ID as Authentication ID check box e Password Enter the password for the account A password is not required for peer to peer accounts e Confirm password Repeat the password A password is not required for peer to peer accounts Caller ID Enter the name or phone number that you want the recipient to see when you make the call If you only enter a user ID the account will
3. For information about firmware upgrade see Upgrade the Firmware on page 31 Support Support Overview The page provides information on troubleshooting and contact information should you require technical assistance See also Troubleshooting on page 31 System Overview Logs amp Reports The page generates logs and reports useful for system analysis and troubleshooting If contacting Axis Support please provide a valid Server Report with your query System Log Provides information about system events Access Log Lists all failed attempts to access the product The Access Log can also be configured to list all connections to the product see below 29 AXIS C3003 E Network Speaker System Options Server Report Provides information about the product status in a pop up window The Access Log is automatically included in the Server Report Parameter List Shows the product s parameters and their current settings This may prove useful when troubleshooting or when contacting Axis Support Connection List Lists all clients that are currently accessing media streams Crash Report Generates an archive with debugging information The report takes several minutes to generate Advanced Scripting Scripting allows experienced users to customize and use their own scripts Improper use may cause unexpected behavior and loss of contact with the Axis product Axis strongly recommends that you do not use this funct
4. AXIS C3003 E Network Speaker Troubleshooting The product is accessible locally but not externally Router configuration To configure your router to allow incoming data traffic to the Axis product enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the Axis product see NAT traversal port mapping for IPv4 on page 27 The router must support UPnP Firewall protection Check the Internet firewall with your network administrator Default routers required 32 Technical Specifications AXIS C3003 E Network Speaker Technical Specifications Function group Item Specifications Audio Models AXIS C3003 E Audio streaming One way two way mono Audio G 711 PCM 8 kHz G 726 ADPCM 8 kHz Axis law 16 kHz Configurable bit rate compression Audio Built in microphone can be disabled mechanically input output Built in 50 Hz 16 kHz microphone specification Speaker Max sound gt 121 dB pressure level Frequency 280 Hz 12 5 kHz response Amplifier Amplifier Built in 7 W Class D amplifier description Network Security Password protection IP address filtering HTTPS encryption IEEE 802 1X network access control Digest authentication User access log Supported IPv4 v6 HTTP HTTPS SIP SSL TLS QoS Layer 3 DiffServ FTP CIFS SMB SMTP Bonjour protocols UPnP SNMP v1 v2c v3 MIB II DNS DynDNS NTP TCP UDP
5. 1X is a standard for port based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access a network protected by IEEE 802 1X devices must be authenticated The authentication is performed by an authentication server typically a RADIUS server examples of which are FreeRADIUS and Microsoft Internet Authentication Service 22 AXIS C3003 E Network Speaker System Options In Axis implementation the Axis product and the authentication server identify themselves with digital certificates using EAP TLS Extensible Authentication Protocol Transport Layer Security The certificates are provided by a Certification Authority CA You need e aCAcertificate to authenticate the authentication server e a CA signed client certificate to authenticate the Axis product To create and install certificates go to System Options Security Certificates See Certificates on page 23 Many CA certificates are preinstalled To allow the product to access a network protected by IEEE 802 1X 1 Go to System Options Security IEEE 802 1X 2 Select a CA Certificate and a Client Certificate from the lists of installed certificates 3 Under Settings select the EAPOL version and provide the EAP identity associated with the client certificate 4 Check the box to enable IEEE 802 1X and click Save Note For authentication to work pro
6. HTTP port used by the Axis product can be changed under System Options gt Network gt TCP IP gt Advanced In addition to the default setting which is 80 any port in the range 1024 65535 can be used 26 AXIS C3003 E Network Speaker System Options HTTPS NAT traversal port mapping for IPv4 A network router allows devices on a private network LAN to share a single connection to the Internet This is done by forwarding network traffic from the private network to the outside that is the Internet Security on the private network LAN is increased since most routers are pre configured to stop attempts to access the private network LAN from the public network Internet Use NAT traversal when the Axis product is located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router is forwarded to the product NAT traversal is configured under System Options Network TCP IP Advanced Note e For NAT traversal to work this must be supported by the router The router must also support UPnP n this context router refers to any network routing device such as a NAT router Network router Internet Gateway Broadband router Broadband sharing device or a software such as a firewall Enable Disable When enabled the Axis product attempts to configure port mapping in a NAT router
7. IGMP ICMP DHCP ARP SOCKS This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit www openssl org and cryptographic software written by Eric Young eay Q cryptsoft com System Application Open API for software integration including VAPIX specifications at www axis com Integration Programming AXIS Video Hosting System AVHS with One click Connection Interface Intelligent audio Auto Speaker Test Event triggers Call State State Change Hardware Network Input Signal Speaker Test Performed Virtual Inputs System System Ready Time Recurrence Use Schedule Event actions File upload FTP HTTP network share and email Notification email HTTP and TCP Play Audio Clip Run Auto Speaker Test Send SNMP Trap Status LED Built in Test tone installation aids Functional Auto Speaker Test Connection verification Built in system logging monitoring 33 AXIS C3003 E Network Speaker Technical Specifications accessories Function group Item Specifications General Casing Impact resistant aluminum IP66 IP67 and NEMA 4X rated For repainting instructions and impact on warranty contact your Axis partner Memory 256 MB RAM 256 MB Flash Power Power over Ethernet PoE IEEE 802 3af 802 3at Type 1 Class 3 max 12 95 W Connectors RJ45 10BASE T 100BASE TX PoE Operating 20 C to 50 C 4 F to 122 F conditio
8. be used as a peer to peer account This means that unless the devices are connected to NATs with SIP specific port forwarding such as STUN or TURN the account will only be able to communicate with devices that are connected to the same private network For more information see Network Address Translation NAT Traversal port forwarding on page 13 To create an account that is registered with a PBX or a service provider enter the user ID password and the registrar address or domain name See S P Server Settings below SIP Server Settings e Domain name If available enter the public domain name The domain name will be shown as part of the SIP address when calling other accounts For more information see About SIP Addresses on page 16 e Registrar address Enter the SIP server s registrar address This is to point out the SIP registrar with which the account should register itself The SIP registrar is the part of the PBX that keeps track of all the extensions Important The registrar address should be an IPv4 address The product s VoIP capabilities currently do not include support for IPv6 Transport Settings e Enable SIPS Select to use Secure Session Initiation Protocol SIPS SIPS uses the TLS transport mode to encrypt the traffic If you enable SIPS you cannot select any other transport mode than TLS Transport mode Select the SIP transport mode for the account UDP TCP or TLS e Allow port update messages through
9. network protocol that enables the product to ask a TURN server for a mapped IP address The TURN server responds with its IP address and port so that the client can use them in its SIP messages 13 AXIS C3003 E Network Speaker Voice over IP VoIP TURN is primarily used in symmetric NAT setups Like STUN TURN can also be used in full cone address restricted cone and port restricted cone NAT setups But because the IP address and port provided by the TURN server are those of the TURN server itself it works like a carrier that forwards information to and from the client This means that while TURN servers are reliable they sometimes cause a bit of latency To use the TURN protocol for NAT traversal select Enable TURN Then the address of the TURN server the username and password The Account Settings Page The Account Settings page allows you to set up and manage SIP accounts See Create or Edit Accounts on page 14 The Account Settings page also includes an account list that shows an overview of the SIP account settings including Name See also Account Information on page 15 SIP address See also About SIP Addresses on page 16 Transport mode See also Transport Settings on page 15 Default See also Account Information on page 15 Registration status See Registration Status on page 14 Registration Status The account status is indicated with dots in different colors For more detailed information about an accoun
10. password must first be configured For instructions see Set the Root Password on page 8 Access from the Internet Once connected the Axis product is accessible on your local network LAN To access the product from the Internet you must configure your network router to allow incoming data traffic to the product To do this enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the product This is enabled from For more information see NAT traversal port mapping for IPv4 on page 27 See also AXIS Internet Dynamic DNS Service at www axiscam net For Technical notes on this and other topics visit the Axis Support web at www axis com techsup Set the Root Password To access the Axis product you must set the password for the default administrator user root This is done in the Configure Root Password dialog which opens when the product is accessed for the first time To prevent network eavesdropping the root password can be set via an encrypted HTTPS connection which requires an HTTPS certificate HTTPS Hypertext Transfer Protocol over SSL is a protocol used to encrypt traffic between web browsers and servers The HTTPS certificate ensures encrypted exchange of information See HTTPS on page 22 The default administrator user name root is permanent and cannot be deleted If the password for root is lost the product must be reset to the factory default settings See Reset to Factor
11. rule will only trigger when all necessary services such as the event system has started Recurrence Triggers the action rule by monitoring the recurrences that you have created You can use this trigger to initiate recurring actions such as sending notifications every hour Select a recurrence pattern or create a new one For more information about setting up a recurrence pattern see Set Up Recurrences on page 20 Use Schedule Trigger the rule according to the selected schedule See Create Schedules on page 20 Available actions include Play Audio Clip Plays an audio clip when the action rule is triggered From the Play drop down list select an audio clip to play when the action rule is triggered To add new audio clips go to Audio Audio Clips Run Auto Speaker Test Sends an Auto Speaker Test signal when the action Rule is triggered Send Notification Send a notification message to a recipient Status LED The status LED can be set to flash for the duration of the action rule or for a set number of seconds The status LED can be used during installation and configuration to visually validate if the trigger settings work correctly To set the status LED flash color select a LED Color from the drop down list Add Recipients The product can send messages to notify administrators about events and alarms But before the product can send notification messages you must define one or more recipients For information about availa
12. 5 EU See Disposal and Recycling on page 2 A copy of the original declaration of conformity may be obtained from Axis Communications AB See Contact Information on page 3 Electromagnetic Compatibility EMC This equipment has been designed and tested to fulfill applicable standards for Radio frequency emission when installed according to the instructions and used in its intended environment Immunity to electrical and electromagnetic phenomena when installed according to the instructions and used in its intended environment USA This equipment has been tested using a shielded network cable STP and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equ
13. MWI Message waiting indicator MWI notifies the user of changes in the port settings The difference between SIPS Enable SIPS and SIP over TLS Transport mode TLS is that SIPS ensures that each message transfer is encrypted while SIP over TLS only has to make a best effort 15 AXIS C3003 E Network Speaker Voice over IP VoIP SIP over UDP Transport mode UDP means that the message will be sent without delay but also without the handshakes that SIPS SIP over TLS and SIP over TCP Transport mode TCP offer Proxy Settings A SIP proxy manages registration and routing requests from calling devices The SIP proxy communicates with the private branch exchange PBX in order to find a route that a call has to take to reach a device that is set in a different location or site Address Enter the SIP proxy server s address Username Enter a user name for the SIP proxy server if required Password Enter a password for the SIP proxy server if required Make Test Calls To make sure that calls can be made from the Axis product you can make a test call 1 Go to Setup gt VoIP gt SIP Settings or Setup gt VoIP gt Account Settings 2 Inthe test call field enter a valid SIP address to the other device Use the format sip lt extension gt lt domain gt or sips lt extension gt lt domain gt For more information and examples see About SIP Addresses on page 16 3 Click Test call The test call is made from the de
14. a ss rs ce cere 10 Set Up AudiO iiuesee ke de eee shed eee Gadeicuse nihi dinde ait 10 Audio CIPS sere nire egnen E Evia Didier union ene gris i ada 11 Voice over IP VolP 12 The VoIP Overview Page 12 Configure the SIP Settings 12 The Account Settings Page 14 pm P IEEE 18 Set Up Action Rules 18 Add Recipients 19 Create Schedules iis irre d kem AERA ER re hia Dene REE Y eae PY 20 Set Up Recurrences isses seeker eR eg tees ee drkER de eed ide ee RR as 20 Languages seas iR d d193 CAR KR are AR Rie RUUA A A NAR ODE a emcee 21 System OPTIONS ede eeu debe dro damas ie oed sias ss dace Bon Med ais 22 e UMME T 22 Dat ECTIM ee TERT 24 NEEWOTK QUERER 24 Ports amp Devices 29 Maintenance 44e sales uuiresateranetnnelee tetes 29 SUPPONE cetur entree gen det noise dure pan eed Bag md 29 AVANCE cxx ne deserun RR Eon doi E dl de dla 30 Reset to Factory Default Settings asus sanies ere ha P CE means 30 Troubleshooting xesuestescsesaskesxeunawu ae usd ka were ra ud 31 Check the Firmware 000 cece eee ess e 31 Upgrade the Firmware 0 31 Symptoms Possible Causes and Reme
15. access the product It is also possible to reset parameters to factory default via the web interface Go to Setup System Options Maintenance 30 AXIS C3003 E Network Speaker Troubleshooting Troubleshooting Check the Firmware Firmware is software that determines the functionality of network devices One of your first actions when troubleshooting a problem should be to check the current firmware version The latest version may contain a correction that fixes your particular problem The current firmware version in the Axis product is displayed in the page Setup Basic Setup and in Setup About Upgrade the Firmware Important Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user Preconfigured and customized settings are saved when the firmware is upgraded providing the features are available in the new firmware although this is not guaranteed by Axis Communications AB Note When you upgrade the Axis product with the latest firmware from Axis website the product receives the latest functionality available Always read the upgrade instructions and release notes available with each new release before upgrading the firmware Symptoms Possible Causes and Remedial Actions Problems setting the IP address When using ARP Ping The product is located ona If the IP address intended for the product and the IP address of the computer used to access the different subne
16. asured by the onboard microphone to ensure that the speaker sounds as intended The Auto Speaker Test must be calibrated during first time use To calibrate the Axis product and run an Auto Speaker Test follow the instructions below 1 Go to Setup Audio Audio Settings 2 Click Calibrate to calibrate Axis product and run the first Auto Speaker Test It is also possible to run the Auto Speaker Test by pressing the control button See Hardware Overview on page 6 Once the Axis product is calibrated the Auto Speaker Test can be run at any time 1 Go to Setup gt Audio gt Audio Settings 2 Click Test to run the Auto Speaker Test To set up the Auto Speaker Test as an action rule see Set Up Action Rules on page 18 Audio Modes The Axis product supports the following audio modes Full duplex Simultaneous two way audio allowing the Axis product to transmit and receive audio at the same time There is no echo cancellation Half duplex Audio can be transmitted to and from the Axis product but only in one direction at a time Simplex Speaker only Audio is transmitted from a client to the Axis product This is the default audio mode Simplex Microphone only Audio captured by the product microphone is transmitted from the Axis product to one or more clients To set the audio mode go to Audio Audio Settings and select the desired mode from the Audio mode drop down list Audio Output Configure the audio output setting
17. ble options see Recipient Types on page 19 To add a recipient 1 2 Recipient Types Go to Events gt Recipients and click Add Enter a descriptive name Select a recipient Type Enter the information needed for the recipient type Click Test to test the connection to the recipient Click OK The following recipients are available 19 AXIS C3003 E Network Speaker Events e HTTP e HTTPS Email e TCP Set Up Email Recipients Email recipients can be configured by selecting one of the listed email providers or by specifying the SMTP server port and authentication used by for example a corporate email server Note Some email providers have security filters that prevent users from receiving or viewing large amount of attachments from receiving scheduled emails and similar Check the email provider s security policy to avoid delivery problems and locked email accounts To set up an email recipient using one of the listed providers 1 Go to Events gt Recipients and click Add 2 Enter a Name and select Email from the Type list 3 Enter the email addresses to send emails to in the To field Use commas to separate multiple addresses 4 Select the email provider from the Provider list 5 Enter the user ID and password for the email account 6 Click Test to send a test email To set up an email recipient using for example a corporate email server follow the instructions above but select User de
18. d Levels Indicates a hazardous situation which if not avoided will result in death or serious injury Indicates a hazardous situation which if not avoided could result in death or serious injury Indicates a hazardous situation which if not avoided could result in minor or moderate injury Indicates a situation which if not avoided could result in damage to property Other Message Levels Important Indicates significant information which is essential for the product to function correctly Note Indicates useful information which helps in getting the most out of the product AXIS C3003 E Network Speaker Table of Contents Safety Informati aciscpeaddaee RERUM MR ERE TEES pre scitis 4 Hazard Levels es eke ee RR Rex RE Ree hk ka Ro RR Rae epa 4 Other Message Levels 4 Hardware vervIeW sese heute duc ieceowuid RET RE SEXEAd PPS eeu 6 Connectors and Buttons 7 LED Indicators aeoaea enad ma i mt hom E Rae it wots o Red Bett oad Ren 7 Access the Prod ct sosesc bue s e hk xn kee dosette saute 8 Access from a Browser 8 Access from the Internet 0 8 Set the Root Password 8 Set Up the Product uda assis amu n niont Seem E e RR in iib e len Re 9 Basic Setup sde ket dee eret eR eed we FR RR E Y pen tue e 9 PMN gt et
19. d will be used if the primary is unavailable NTP Configuration NTP Network Time Protocol is used to synchronize the clock times of devices in a network The NTP settings are configured under System Options gt Network gt TCP IP gt Advanced Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server To make manual settings select Use the following NTP server address and enter the host name or IP address of the NTP server Host Name Configuration The Axis product can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS name The host name is configured under System Options gt Network gt TCP IP gt Advanced Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4 Select Use the host name to set the host name manually Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product s IP address changes For more information see the online help Link Local IPv4 Address Link Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network The product can have a Link Local IP and a static or DHCP supplied IP address at the same time This function can be disabled under System Options gt Network gt TCP IP gt Advanced HTTP The
20. dial Actions 31 Technical Specifications 5 2scce e eae ence see ewan rnm 33 AXIS C3003 E Network Speaker Hardware Overview Hardware Overview Bracket Horn Microphone Microphone disable switch Network connector Status LED indicator Control button Protective earth terminal Cap Gasket ANADAA WHS gt o AXIS C3003 E Network Speaker Hardware Overview Connectors and Buttons For technical specifications see page 33 Protective Earth Terminal Risk of electric shock The product shall be grounded using a grounding wire Make sure both ends of the grounding wire are in contact with their respective grounding surfaces Make sure the grounding wire is as short as possible to make the current path as short as possible Network Connector The product shall be connected using a shielded network cable STP All cables connecting the product to the network shall be intended for their specific use Make sure that the network devices are installed in accordance with the manufacturer s instructions For information about regulatory requirements see Electromagnetic Compatibility EMC on page 2 Control Button For location of the control button see Hardware Overview on page 6 The control button is used for Sending out a test tone that calibrates the Auto Speaker Test Press and release the control button e Resetting the product to factory default settings See page 30 e Connecti
21. e command prompt when the product responds with Reply from 192 168 0 125 orsimilar 6 Open a browser and type http IP address in the Location Address field Note To open a command prompt in Windows open the Start menu and type cmd in the Run Search field To use the ARP command in Windows 8 Windows 7 Windows Vista right click the command prompt icon and select Run as administrator To open a command prompt in Mac OS X open the Terminal utility from Application gt Utilities AXIS Video Hosting System AVHS The AVHS settings are configured under System Options gt Network gt TCP IP gt Basic The possibility to connect to an AVHS service is enabled by default To disable clear the Enable AVHS box One click enabled Press and hold the product s control button see Hardware Overview on page 6 for about 3 seconds to connect to an AVHS service over the Internet Once registered Always will be enabled and the Axis product stays connected to the AVHS service If the product is not registered within 24 hours from when the button is pressed the product will disconnect from the AVHS service Always The Axis product will constantly attempt to connect to the AVHS service over the Internet Once registered the product will stay connected to the service This option can be used when the product is already installed and it is not convenient to use the one click installation AXIS Internet Dynamic DNS Service AXIS Internet D
22. es to a management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message Note If HTTPS is enabled SNMP v1 and SNMP v2c should be disabled Traps for SNMP v1 v2 are used by the Axis product to send messages to a management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message The following traps are available Cold start e Warm start e Link up e Authentication failed SNMP v3 provides encryption and secure passwords To use traps with SNMP v3 an SNMP v3 management application is required To use SNMP v3 HTTPS must be enabled see HTTPS on page 22 To enable SNMP v3 check the box and provide the initial user password Note The initial password can only be set once If the password is lost the Axis product must be reset to factory default see Reset to Factory Default Settings on page 30 UPnP The Axis product includes support for UPnPTM UPnP is enabled by default and the product is automatically detected by operating systems and clients that support this protocol UPnP can be disabled under System Options gt Network gt UPnP Bonjour The Axis product includes support for Bonjour Bonjour is enabled by default and the product is automatically detected by ope
23. fault account For more information see Transport Settings on page 15 The call status shows below the button For more information see Call Status on page 17 4 To end the call click End call About SIP Addresses SIP addresses are used to identify users within a network just like you would use a phone number or an email address to contact a friend or colleague One of the major differences between phone calls emails and SIP calls is that they use different protocols to start and end conversations Like email addresses SIP addresses are a type of uniform resource identifier URI that includes two user specific parts a user ID or extension and a domain or IP address Together with a prefix and the 2 symbol they make up a unique address For example if Caesar of ancient Rome had both an email address and a SIP address they would be mailto caesar ancientrome it and sip caesar ancientrome it respectively For more examples and descriptions see below SIP addresses are also known as SIP URIs or in some cases SIP numbers For more information see the PBX s and service provider s instructions Example Sip 34688172 25 33 142 sip 3468 voipprovider com Description sip Prefix that tells the system that a SIP session is being started sips Prefix that tells the system that a SIPS session is being started lt extension gt The user ID or extension of the recipient of the call Or if it is a peer to peer cal
24. fined as Provider Enter the email address to appear as sender in the From field Select Advanced settings and specify the SMTP server address port and authentication method Optionally select Use encryption to send emails over an encrypted connection The server certificate can be validated using the certificates available in the Axis product For information on how to upload certificates see Certificates on page 23 Create Schedules To create a new schedule To use the schedule in an action rule select the schedule from the Schedule drop down list in the Action Rule Setup page Set Up Recurrences Recurrences are used to trigger action rules repeatedly for example every 5 minutes or every hour To set up a recurrence 1 Go to Events gt Recurrences and click Add 2 Enter a descriptive name and recurrence pattern 3 Click OK To use the recurrence in an action rule first select Time from the Trigger drop down list in the Action Rule Setup page and then select the recurrence from the second drop down list To modify or remove recurrences select the recurrence in the Recurrences List and click Modify or Remove 20 AXIS C3003 E Network Speaker Languages Languages Multiple languages can be installed in the Axis product All web pages including the online help will be displayed in the selected language To switch languages go to Setup Languages and first upload the new language file Browse and locate the file and cl
25. ged under System Options gt Network gt TCP IP gt Advanced The default port is 554 Note Audio streams will not be available if the RTSP server is disabled SOCKS SOCKS is a networking proxy protocol The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server This functionality is useful if the Axis product is located on a local network behind a firewall and notifications uploads alarms etc need to be sent to a destination outside the local network for example the Internet SOCKS is configured under System Options gt Network gt SOCKS For more information see the online help O 27 AXIS C3003 E Network Speaker System Options QoS Quality of Service QoS Quality of Service guarantees a certain level of a specified resource to selected traffic on a network A QoS aware network prioritizes network traffic and provides a greater network reliability by controlling the amount of bandwidth an application may use SNMP The Simple Network Management Protocol SNMP allows remote management of network devices An SNMP community is the group of devices and management station running SNMP Community names are used to identify groups To enable and configure SNMP in the Axis product go to the System Options Network SNMP page Depending on the level of security required select the version on SNMP to use Traps are used by the Axis product to send messag
26. ick the Upload Language button Select the new language from the list and click Save Note Resetting the product to factory default settings will erase any uploaded language files and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the language e A firmware upgrade will not affect the language used However if you have uploaded a new language to the product and later upgrade the firmware it may happen that the translation no longer matches the product s web pages In this case upload an updated language file Alanguage already installed in the product will be replaced when a current or a later version of the language file is uploaded 21 AXIS C3003 E Network Speaker System Options System Options Security Users The user list displays authorized users and user groups access levels Administrator Unrestricted access to all settings can add modify and remove other users Under HTTP RTSP Password Settings select the type of password to allow You may need to allow unencrypted passwords if there are viewing clients that do not support encryption or if you upgraded the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Deselect the Enable Basic Setup option to hide the Basic Setup menu Basic Setup provides quick access to settings that should be made before using the Axis product IP Add
27. includes multiple addresses to the receiving device In its response the receiving device also includes multiple addresses Through a process of connectivity checks also called handshakes the channel for communication is established ICE increases the chances of finding the most efficient path to successful communication between peer devices If you also enable STUN and TURN you improve the ICE protocol s chances of finding the most efficient path to successful communication not just between peers but between all devices on either side of the NAT device To use the ICE protocol for NAT traversal select Enable ICE Session Traversal Utilities for NAT STUN Session Traversal Utilities for NAT STUN is a client server network protocol that enables the product to ask a STUN server on the Internet for a mapped public IP address The STUN server response includes this IP address and port so that the client can use them in its SIP messages to other hosts and clients Like TURN STUN can be used in full cone address restricted cone and port restricted cone NAT setups STUN is fast because it is lightweight However STUN does not allow incoming messages from symmetric NATs and it cannot communicate with a peer behind the same NAT device To use the STUN protocol for NAT traversal select Enable STUN Then enter the address of the STUN server Traversal Using Relays around NAT TURN Traversal Using Relays around NAT TURN is a client server
28. ing service is enabled by default but is automatically disabled two minutes after the product is started or as soon as an IP address is assigned To re assign IP address using ARP Ping the product must be restarted to enable ARP Ping for an additional two minutes To disable the service go to and clear the option Enable ARP Ping setting of IP address Pinging the product is still possible when the service is disabled 24 AXIS C3003 E Network Speaker System Options Assign IP Address Using ARP Ping The product s IP address can be assigned using ARP Ping The command must be issued within 2 minutes of connecting power 1 Acquire a free static IP address on the same network segment as the computer 2 Locate the serial number S N on the product label 3 Open a command prompt and enter the following commands Linux Unix syntax arp s IP address serial number temp ping s 408 IP address Linux Unix example arp s 192 168 0 125 00 40 8c 18 10 00 temp ping s 408 192 168 0 125 Windows syntax this may require that you run the command prompt as an administrator arp s IP address serial number ping 1 408 t IP address gt Windows example this may require that you run the command prompt as an administrator arp s 192 168 0 125 00 40 8c 18 10 00 ping 1 408 t 192 168 0 125 4 Check that the network cable is connected and then restart the product by disconnecting and reconnecting power 5 Close th
29. ion unless you understand the consequences Axis Support does not provide assistance for problems with customized scripts To open the Script Editor go to System Options Advanced Scripting If a script causes problems reset the product to its factory default settings see page 30 For more information see www axis com developer Plain Config Plain Config is for advanced users with experience of Axis product configuration Most parameters can be set and modified from this page To open Plain Config go to System Options Advanced Plain Config Axis Support does not provide assistance Reset to Factory Default Settings Important Reset to factory default should be used with caution A reset to factory default will reset all settings including the IP address to the factory default values To reset the product to the factory default settings 1 Disconnect power from the product 2 Press and hold the control button and reconnect power See Hardware Overview on page 6 3 Keep the control button pressed for about 10 seconds until the status LED indicator turns amber for the second time 4 Release the control button The process is complete when the status LED indicator turns green The product has been reset to the factory default settings If no DHCP server is available on the network the default IP address is 192 168 0 90 5 Using the installation and management software tools assign an IP address set the password and
30. ipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The product shall be connected using a shielded network cable STP that is properly grounded Canada This digital apparatus complies with CAN ICES 3 Class B The product shall be connected using a shielded network cable STP that is properly grounded Cet appareil num rique est conforme la norme CAN NMB 3 classe B Le produit doit tre connect l aide d un c ble r seau blind STP qui est correctement mis la terre Europe This digital equipment fulfills the requirements for RF emission according to the Class B limit of EN 55022 The product shall be connected using a shielded network cable STP that is properly grounded This product fulfills the requirements for immunity according o EN 61000 6 1 residential commercial and light industrial environments This product fulfills the requirements for immunity according to EN 61000 6 2 industrial environments This product fulfills the requirements for immunity according to EN 55024 office and commercial environments Australia New Zealand This digital equipment fulfills the requirements for RF emission according to the Class B limit of AS NZS CISPR 22 The product shall be connected using a shielded networ
31. ired additional CA certificates can be installed 1 Go to Setup gt System Options gt Security gt Certificates 2 Click Install certificate and upload the certificate 23 AXIS C3003 E Network Speaker System Options Date amp Time The Axis product s date and time settings are configured under System Options gt Date amp Time To change the date and time settings select the preferred Time mode under New Server Time e Synchronize with computer time Sets date and time according to the computer s clock With this option date and time are set once and will not be updated automatically e Synchronize with NTP Server Obtains date and time from an NTP server With this option date and time settings are updated continuously For information on NTP settings see NTP Configuration on page 26 If using a host name for the NTP server a DNS server must be configured See DNS Configuration on page 26 e Set manually Allows you to manually set date and time If using an NTP server select your Time zone from the drop down list If required check Automatically adjust for daylight saving time changes Network Basic TCP IP Settings Network Interface Mode The network interface to the AXIS product can be wired or wireless Different settings can be used for each network interface but only one can be used at a time In Auto mode the product will use a wireless network unless a network cable is connected in which case it
32. k cable STP that is properly grounded Japan CORBI ZIAB SRR CS COREEI R GRR CERT SCERRMELCORIAD CORED FIUFRTLED 3 SERIE LCERENSL SBS SRCOTCOABVES Bis gt T TEL ERU RZ LC RED Ams YIP AY F 2 77 7 IV STP temo CBRL TK TEE KE WCHL T CEE Korea 0 AZE 7FSS Ba SAUIERSE7 7 FB 780 A ABOE AS SAOR SH DE AAA ASS QAUCt AAs AXE STP shielded twisted pair HIO SS 4850 WES AS SHAS Safety This product complies with IEC EN UL 60950 1 and IEC EN UL 60950 22 Safety of Information Technology Equipment The product shall be grounded either through a shielded network cable STP or other appropriate method Disposal and Recycling When this product has reached the end of its useful life dispose of it according to local laws and regulations For information about your nearest designated collection point contact your local authority responsible for waste disposal In accordance with local legislation penalties may be applicable for incorrect disposal of this waste Europe wmm his symbol means that the product shall not be disposed of together with household or commercial waste Directive 2012 19 EU on waste electrical and electronic equipment WEEE is applicable in the European Union member states To prevent potential harm to human health and the environment the product must be disposed of in an approved and environmentally safe recycling process For information about your nearest designated collection point contact yo
33. l the IP address of the receiving device lt domain gt The domain name or registrar address IPv4 address of the receiving device Important The Axis product s VoIP functionality does not include support for IPv6 16 AXIS C3003 E Network Speaker Voice over IP VoIP For more information about SIP SIPS and TLS see Port Settings on page 13 and Transport Settings on page 15 For more information about registrar addresses and domains see Account Credentials on page 15 Call Status The call status is indicated with dots in different colors More information about the call status is shown next to the status dot Idle No active calls or the extension is busy Terminated The call was denied or ended there was no answer or the connection failed e Calling Calling and waiting for an answer e Active The call has been answered and is ongoing 17 AXIS C3003 E Network Speaker Events Events The Event pages allow you to configure the Axis product to perform actions when different events occur For example the product can play an audio clip according to a schedule or when a call is received The set of conditions that defines how and when the action is triggered is called an action rule Set Up Action Rules An action rule defines the conditions that must be met for the product to perform an action for example play an audio clip or send a notification message If multiple conditions are defined all of them mus
34. ng to an AXIS Video Hosting System service See page 25 To connect press and hold the button for about 3 seconds until the Status LED flashes green e Connecting to AXIS Internet Dynamic DNS Service See page 25 To connect press and hold the button for about 3 seconds Microphone Disable Switch For location of the microphone disable switch see Hardware Overview on page 6 The microphone disable switch is used to mechanically turn the microphone ON or OFF The factory default setting for this switch is ON LED Indicators Status LED Indication Unlit Unlit for normal operation can be useful in making the Axis product less noticeable Green Steady green for normal operation Amber Steady during startup and when restoring settings Red Slow flash for failed upgrade AXIS C3003 E Network Speaker Access the Product Access the Product To install the Axis product see the Installation Guide supplied with the product Access from a Browser 1 Start a browser Chrome Internet Explorer Firefox Safari 2 Enter the IP address or host name of the Axis product in the browser s Location Address field To access the product from a Mac computer OS X go to Safari click on Bonjour and select the product from the drop down list Note To show Bonjour as a browser bookmark go to Safari gt Preferences 3 Enter your user name and password If this is the first time the product is accessed the root
35. nologies that enables voice communication and multimedia sessions over IP networks In the Axis product VoIP is enabled through the Session Initiation Protocol SIP and Dual Tone Multi Frequency DTMF signaling To open the product s VoIP pages go to Setup gt VoIP The VoIP settings include the following pages e VoIP Overview See The VolP Overview Page on page 12 e SIP Settings See Configure the SIP Settings on page 12 e Account Settings See Create or Edit Accounts on page 14 The VoIP settings can be configured by users with administrator rights The VoIP Overview Page The VoIP Overview page shows basic information about the SIP VoIP action rule and account settings e SIP Settings Shows the basic Session Initiation Protocol SIP settings such as whether SIP is enabled and allows incoming calls or not To change the settings click Configure or go to VoIP gt SIP Settings For more information see Configure the SIP Settings on page 12 e Account Settings Shows an overview of the SIP account settings See also The Account Settings Page on page 14 To create a new account test an account or change the account settings click Configure or go to VoIP gt Account Settings For more information see Create or Edit Accounts Configure the SIP Settings Session Initiation Protocol SIP is a text based protocol similar to HTTP and SMTP for interactive communication sessions between users The sessions can include voice
36. ns Humidity 10 100 RH condensing Approvals EN 55022 Class B EN 61000 6 1 EN 61000 6 2 EN 55024 EN 50121 4 IEC 62236 4 FCC Part 15 Subpart B Class B ICES 003 Class B VCCI Class B C tick AS NZS CISPR 22 Class B KCC KN22 Class B KN24 IEC EN UL 60950 1 IEC EN UL 60950 22 IEC 60068 2 1 IEC 60068 2 2 IEC 60068 2 14 IEC 60068 2 27 IEC 60068 2 64 IEC 60068 2 78 IEC EN 60529 IP66 IEC EN 60529 IP67 NEMA 250 Type 4X Dimensions Without bracket 164 x 225 x 250 mm 6 1 2 x 8 7 8 x 9 7 8 in With bracket 164 x 225 x 305 mm 6 1 2 x 8 7 8 x 12 in Weight 1 3 kg 2 9 Ib Included Installation Guide AVHS Authentication Key AXIS Connector Guard A Cable shoe Optional accessories Warranty AXIS T91A47 Pole Mount AXIS T91C67 Pole Mount Cable Gland M20 x 1 RJ45 Cable Gland A M20 AXIS Power over Ethernet Midspans Axis 3 year warranty and AXIS Extended Warranty option see www axis com warranty 34 User Manual Ver M1 11 AXIS C3003 E Network Speaker Date March 2015 Axis Communications AB 2015 Part No 61229
37. on your network using UPnPTM Note that UPnP must be enabled in the product see Use manually selected NAT router Select this option to manually select a NAT router and enter the IP address for the router in the field If no router is specified the product automatically searches for NAT routers on your network If more than one router is found the default router is selected Alternative HTTP port Select this option to manually define an external HTTP port Enter a port in the range 1024 65535 If the port field is empty or contains the default setting which is O a port number is automatically selected when enabling NAT traversal Note e An alternative HTTP port can be used or be active even if NAT traversal is disabled This is useful if your NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router f you attempt to manually enter a port that is already in use another available port is automatically selected When the port is selected automatically it is displayed in this field To change this enter a new port number and click Save FTP The FTP server running in the Axis product enables upload of new firmware user applications etc The FTP server can be disabled under System Options Network TCP IP Advanced RTSP The RTSP server running in the Axis product allows a connecting client to start an audio stream from the Axis product The RTSP port number can be chan
38. perly the date and time settings in the Axis product should be synchronized with an NTP server See Date amp Time on page 24 Certificates Note Installed certificates except preinstalled CA certificates will be deleted if the product is reset to factory default Preinstalled CA certificates that have been deleted will be reinstalled A Server Client certificate can be self signed or issued by a Certificate Authority CA A self signed certificate offers limited protection and can be used before a CA issued certificate has been obtained To install a self signed certificate 1 Go to Setup System Options Security Certificates 2 Click Create self signed certificate and provide the requested information To create and install a CA signed certificate 1 Create a self signed certificate as described above 2 Go to Setup System Options Security Certificates 3 Click Create certificate signing request and provide the requested information 4 Copy the PEM formatted request and send to the CA of your choice 5 When the signed certificate is returned click Install certificate and upload the certificate Server Client certificates can be installed as Certificate from signing request or as Certificate and private key Select Certificate and private key if the private key is to be upload as a separate file or if the certificate is in PKCS 12 format The Axis product is shipped with several preinstalled CA certificates If requ
39. r idle This trigger can for example be used to play a dial tone when a call is connecting State Change Triggers the action rule when a call state changes This trigger can for example be used to play a busy tone when a call is busy or call another specified SIP account if the call is busy e Hardware Network Triggers the action rule when the network connection is lost Select Yes to trigger the action rule when the network connection is lost Select No to trigger the action rule when the network connection is restored 18 AXIS C3003 E Network Speaker Events Actions Input Signal System Time Speaker Test Performed Triggers an action rule after an Auto Speaker Test has been performed It can be used to for example send a notification to an operator when a speaker test has been performed after the product has restarted Virtual Inputs Triggers the action rule when one of the virtual inputs changes states It can be used by a client such as an access management system through the VAPIX application programming interface to trigger actions Virtual inputs can for example be connected to buttons in the management system s user interface System Ready Triggers the action rule when the system is in state ready For example the Axis product can detect the system state and send a notification when the system has started Select Yes to trigger the action rule when the product is in state ready Note that the
40. rating systems and clients that support this protocol Bonjour can be disabled under System Options gt Network gt Bonjour 28 AXIS C3003 E Network Speaker System Options Ports amp Devices LED Settings The Status LED can be configured to be unlit during normal operation To configure go to Setup gt System Options gt Ports amp Devices gt LED The available options for the Status Indicator LED are e Normal The status LED shows steady green during normal operation This is the default setting e Off The status LED is off during normal operation This can be useful in making the Axis product less noticeable Maintenance The Axis product provides several maintenance functions These are available under System Options Maintenance Click Restart to perform a correct restart if the Axis product is not behaving as expected This will not affect any of the current settings Note A restart clears all entries in the Server Report Click Restore to reset most settings to the factory default values The following settings are not affected the boot protocol DHCP or static e the static IP address e the default router e the subnet mask e the system time Click Default to reset all settings including the IP address to the factory default values This button should be used with caution The Axis product can also be reset to factory default using the control button see Reset to Factory Default Settings on page 30
41. ress Filter IP address filtering is enabled on the page Once enabled the listed IP address are allowed or denied access to the Axis product Select Allow or Deny from the list and click Apply to enable IP address filtering The administrator can add up to 256 IP address entries to the list a single entry can contain multiple IP addresses HTTPS HTTPS HyperText Transfer Protocol over Secure Socket Layer or HTTP over SSL is a web protocol providing encrypted browsing HTTPS can also be used by users and clients to verify that the correct device is being accessed The security level provided by HTTPS is considered adequate for most commercial exchanges To use HTTPS an HTTPS certificate must first be installed Go to System Options Security Certificates to install and manage certificates See Certificates on page 23 To enable HTTPS on the Axis product 1 Go to System Options Security HTTPS 2 Select an HTTPS certificate from the list of installed certificates 3 Optionally click Ciphers and select the encryption algorithms to use for SSL 4 Set the HTTPS Connection Policy for the different user groups 5 Click Save to enable the settings To access the Axis product via the desired protocol in the address field in a browser enter https for the HTTPS protocol and http for the HTTP protocol The HTTPS port can be changed on the System Options gt Network gt TCP IP gt Advanced page IEEE 802 1X IEEE 802
42. s under Audio Audio Settings Output gain Move the slider to adjust the volume of the audio output To mute the sound move the slider to the left end of the slider Audio Input Configure the audio input settings under Audio Audio Settings 10 AXIS C3003 E Network Speaker Audio Source lists the built in microphone Use the Input gain to control the volume dB Full Scale of the audio input If the sound is too low choose a higher dB to amplify the sound If the sound is too high choose a lower dB The Level bar gives a visual representation of the audio signal level in dB relative to the full scale input level e Green the signal is at a good level e Yellow the signal is becoming distorted e Red the signal is distorted Use the Encoding option to select digital audio encoding format e AAC is used for encoding only in the Axis product For decoding no license is included in the Axis product e G711 is an unlicensed standard codec that is useful when integrating audio into a VoIP system e G726 is an unlicensed speech codec that is most commonly used within the security industry The Sample rate defines the number of times per second the sound is sampled A higher sample rate will provide better audio quality but also requires a greater bandwidth Set the required Bit rate depending on the selected encoding A higher bit rate will give better audio quality A lower bit rate may have latency or delay b
43. t Layer Security TLS The default port number is 5061 Network Address Translation NAT Traversal port forwarding Use NAT traversal when the Axis product is connected to the network behind a NAT router or firewall device VoIP services require clients to be servers as well and many VoIP services carry IP address and port information in the application data Therefore Axis products behind Network Address Translation NAT devices such as network routers need to use special protocols for NAT traversal port forwarding so that incoming calls can be linked to the correct host Without SIP specific port forwarding users of clients within the same private network would be able to talk to each other peer to peer communication but users of clients in different networks would not The following NAT traversal settings are available e ICE Interactive Connectivity Establishment ICE See page 13 e STUN Session Traversal Utilities for NAT STUN See page 13 e TURN Traversal Using Relays around NAT TURN See page 13 Each NAT traversal protocol has its benefits and flaws The flaws can be reduced by making sure that the network and its connected devices support all these protocols For more information about the product s general NAT traversal settings see NAT traversal port mapping for IPv4 on page 27 Interactive Connectivity Establishment ICE Interactive Connectivity Establishment ICE enables the product to send a request that
44. t be met to trigger the action For more information about available triggers and actions see Triggers on page 18 and Actions on page 19 The following example describes how to set up an action rule to play an audio file when the Axis product receives an input signal from a video management system 1 Go to Events Action Rules and click Add 2 Select Enable rule and enter a descriptive name for the rule 3 Select Input Signal from the Trigger drop down list 4 Select Virtual Inputs from the second drop down list 5 Select 1 from the third drop down list 6 Select Yes in the Active list 7 Optionally select a Schedule and Additional conditions See below 8 Under Actions select Play Audio Clip from the Type drop down list 9 Select the desired audio file from the Play drop down list 10 Click OK To use more than one trigger for the action rule select Additional conditions and click Add to add additional triggers When using additional conditions all conditions must be met to trigger the action To prevent an action from being triggered repeatedly a Wait at least time can be set Enter the time in hours minutes and seconds during which the trigger should be ignored before the action rule can be activated again For more information see the online help Q Triggers Available action rule triggers and conditions include Call State Triggers the action rule when a call service state changes to active calling o
45. t product are located on different subnets you will not be able to set the IP address Contact your network administrator to obtain an IP address The IP address is being used Disconnect the Axis product from the network Run the Ping command in a Command DOS by another device window type ping and the IP address of the product fyoureceive Reply from IP address bytes 32 time 10 this means that the IP address may already be in use by another device on the network Obtain a new IP address from the network administrator and reinstall the product e If you receive Request timed out this means that the IP address is available for use with the Axis product Check all cabling and reinstall the product Possible IP address conflict The static IP address in the Axis product is used before the DHCP server sets a dynamic address with another device on the This means that if the same default static IP address is also used by another device there may same subnet be problems accessing the product The product cannot be accessed from a browser Cannot log in When HTTPS is enabled ensure that the correct protocol HTTP or HTTPS is used when attempting to log in You may need to manually type http or https in the browser s address field If the password for the user root is lost the product must be reset to the factory default settings See Reset to Factory Default Settings on page 30 The IP address has been changed by DHCP 31
46. t s status hover the mouse pointer over the status dot or select the account in the account list and click Modify SIP disabled SIP is disabled Account not registered The SIP account is not registered with a PBX Provisional The product is trying to register the account Redirection The account or address needs to be redirected Successful The account has successfully registered with the SIP registrar Failure There is a problem with the account such as the account credentials are wrong authorization failed or the request was bad Create or Edit Accounts To set up a SIP account 1 2 Click Add 3 4 Click OK Go to Setup gt VoIP gt Account Settings Enter the account details See Account Information on page 15 See Account Credentials on page 15 See SIP Server Settings on page 15 See Transport Settings on page 15 See Proxy Settings on page 16 To edit an account select the account in the account list and click Modify 14 AXIS C3003 E Network Speaker Voice over IP VoIP To remove an account select the account in the account list and click Remove Account Information e Name Enter a descriptive name This can for example be a first and last name a role or a location The name is used as an alias and is especially useful when several accounts have the same user ID e Default account Select to make this the default account Only one account can be the default account
47. ur local authority responsible for waste disposal Businesses should contact the product supplier for information about how to dispose of this product correctly This product complies with the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS China This product complies with the requirements of the legislative act Administration on the Control of Pollution Caused by Electronic Information Products ACPEIP Contact Information Axis Communications AB Emdalav gen 14 223 69 Lund Sweden Tel 46 46 272 18 00 Fax 46 46 13 61 30 www axis com Support Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can download user documentation and software updates e find answers to resolved problems in the FAQ database Search by product category or phrase report problems to Axis support staff by logging in to your private support area chat with Axis support staff visit Axis Support at www axis com techsup Learn More Visit Axis learning center www axis com academy for useful trainings webinars tutorials and guides AXIS C3003 E Network Speaker Safety Information Safety Information Hazar
48. urnishing performance or use of this material This product is only to be used for its intended purpose Intellectual Property Rights Axis AB has intellectual property rights relating to technology embodied in the product described in this document In particular and without limitation these intellectual property rights may include one or more of the patents listed at www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries Equipment Modifications This equipment must be installed and used in strict accordance with the instructions given in the user documentation This equipment contains no user serviceable components Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals Trademark Acknowledgments AXIS COMMUNICATIONS AXIS ETRAX ARTPEC and VAPIX are registered trademarks or trademark applications of Axis AB in various jurisdictions All other company names and products are trademarks or registered trademarks of their respective companies Regulatory Information Europe C This product complies with the applicable CE marking directives and harmonized standards Electromagnetic Compatibility EMC Directive 2004 108 EC See Electromagnetic Compatibility EMC on page 2 Low Voltage LVD Directive 2006 95 EC See Safety on page 2 Restrictions of Hazardous Substances RoHS Directive 2011 6
49. ut will require less bandwidth For more information about these settings please see the online help Q Audio Clips Audio clips can be played when an event occurs Audio clips are created by uploading a sound file to the Axis product To add play download modify or remove audio clips go to Audio Audio Clips For more information see the online help O e Add To add an audio clip click Add select the Upload radio button and click Browse Navigate to the desired file and click Upload to upload the audio clip The following audio formats are supported au G 711 u law 8 bit mono 8 16 kHz and wav PCM 16 bit mono 8 16 32 kHz The maximum file size per audio clip is 1 5 MB and a maximum amount of 20 audio clips can be uploaded e Play To play an audio clip select an audio clip in the Audio Clip List and click Play Audio clips can only be played if the speaker is not streaming audio or playing another clip e Download To download a recording to a hard drive or network disk select it and click Download e Modify To change the name of the audio clip select it and click Modify e Remove To remove an audio clip select it and click Remove To configure the Axis product to play audio clips when an event occurs an action rule must be set up For more information see Events on page 18 11 AXIS C3003 E Network Speaker Voice over IP VoIP Voice over IP VoIP Voice over IP VoIP is a group of tech
50. video and chat elements For information see About SIP Addresses on page 16 Before the Axis product can be used to make and receive calls you need to configure the SIP settings This includes enabling SIP configuring the ports and setting the rules for Network Address Translation NAT traversal To configure the SIP settings 1 Go to Setup gt VoIP gt SIP Settings 2 Select Enable SIP 3 To make a test call to an account on another device enter a valid SIP address for the other device and click Test call For more information see Make Test Calls on page 16 4 To allow the Axis product to receive calls select Allow incoming calls 5 Enter the SIP port number and the SIP TLS port number For more information see Port Settings on page 13 6 Select the protocols you want to enable for NAT traversal See Network Address Translation NAT Traversal port forwarding on page 13 7 Click Save Note Even if you choose to not enable SIP you can configure the SIP settings But remember that when SIP is disabled you cannot make or receive calls 12 AXIS C3003 E Network Speaker Voice over IP VoIP Port Settings e SIP port Enter the port used for SIP sessions The signalling traffic through this port will be non encrypted The default port number is 5060 e SIP TLS port Enter the port used for SIPS sessions and TLS secured SIP sessions The signalling traffic through this port will be encrypted using Transpor
51. will use the wired network In Wired mode the product will require a network cable to connect to the network IPv4 Address Configuration By default the Axis product is set to use IPv4 IP version 4 and to obtain the IP address automatically via DHCP The IPv4 settings are configured under System Options gt Network gt TCP IP gt Basic DHCP Dynamic Host Configuration Protocol allows network administrators to centrally manage and automate the assignment of IP addresses DHCP should only be enabled if using dynamic IP address notification or if the DHCP can update a DNS server It is then possible to access the Axis product by name host name If DHCP is enabled and the product cannot be accessed run AXIS IP Utility to search the network for connected Axis products or reset the product to the factory default settings see page 30 and then perform the installation again To use a static IP address check Use the following IP address and specify the IP address subnet mask and default router IPv6 Address Configuration If IPv6 IP version 6 is enabled the Axis product will receive an IP address according to the configuration in the network router To enable IPv6 go to System Options gt Network gt TCP IP gt Basic Other settings for IPv6 should be configured in the network router ARP Ping The product s IP address can be assigned using ARP and Ping For instructions see Assign IP Address Using ARP Ping on page 25 The ARP P
52. y Default Settings on page 30 To set the password via a standard HTTP connection enter it directly in the dialog To set the password via an encrypted HTTPS connection follow these steps 1 Click Use HTTPS A temporary certificate valid for one year is created enabling encryption of all traffic to and from the product and the password can now be set securely 2 Enter a password and then re enter it to confirm the spelling 3 Click OK The password has now been configured AXIS C3003 E Network Speaker Set Up the Product Set Up the Product The Axis product can be configured by users with administrator rights Go to Setup gt Basic Setup gt 1 Users to administer users e Administrators have unrestricted access to all settings See also the online help O Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product 1 Users See page 22 2 TCP IP See page 24 3 Date amp Time See page 24 4 VoIP Settings See page 12 AXIS C3003 E Network Speaker Audio Audio The audio settings can be used to audio quality You can configure the following e Audio settings See page 10 Audio clips See page 11 Set Up Audio To set up the Axis product go to Audio Audio Settings Auto Speaker Test The Auto Speaker Test is a way to verify that the speaker is working from a remote location A test tone is played in the speaker and the test tone is me
53. ynamic DNS Service assigns a host name for easy access to the product For more information see www axiscam net To register the Axis product with AXIS Internet Dynamic DNS Service go to System Options gt Network gt TCP IP gt Basic Under Services click the AXIS Internet Dynamic DNS Service Settings button requires access to the Internet The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed 25 AXIS C3003 E Network Speaker System Options Note AXIS Internet Dynamic DNS Service requires IPv4 Advanced TCP IP Settings DNS Configuration DNS Domain Name Service provides the translation of host names to IP addresses The DNS settings are configured under System Options Network TCP IP Advanced Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server To make manual settings select Use the following DNS server address and specify the following Domain name Enter the domain s to search for the host name used by the Axis product Multiple domains can be separated by semicolons The host name is always the first part of a fully qualified domain name for example myserver is the host name in the fully qualified domain name myserver mycompany com where mycompany com is the domain name Primary Secondary DNS server Enter the IP addresses of the primary and secondary DNS servers The secondary DNS server is optional an
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