Siig JU-DP0111-S1
Contents
1. 4K Ultra HD Adapter is a trademark of SHG Inc SIIG and the SHG logoare registered trademarks of SHG Inc Microsoftand Windowsare registered trademarks of Microsoft Corporation All other names used in this publication are for identification only and may be trademarks of their respective owners October 2014 Copyright 2014 by SIG Inc All rights reserved2. Inc isa leading manufacturer of IT connectivity solutions including Serial ATA and Ultra ATA Controllers FireWire USB and legacy I Oadapters that bridge the connection between Desktop Notebook systems and external peripherals SIIG continues to grow by adding A V and Digital Signage connectivity solutions to our extensive portfolio SIIG products offer comprehensive user manuals many user friendly features and are backed by an extensive manufacturer warranty High quality control standards are evident by the overall ease of installation and compatibility of our products as well as one of the lowest defective return rates in the industry SIG products can be found in computer retail stores mail order catalogs through major distributors system integrators and VARs inthe Americas and the UK and through e commerce sites PRODUCT NAME USB 3 0 to DisplayPort 4K Ultra HD Adapter FCC RULES TESTED TO COMPLY WITH FCC PART 15 CLASS B OPERATING ENVIRONMENT FOR HOME OR OFFICE USE FCC COMPLIANCE STATEMENT This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation THE PARTY RESPONSIBLE FOR PRODUCT COMPLIANCE SIIG Inc 6078 Stewart Avenue Fremont CA 94538 3152 USA Phone 510 657 8688 USB 3 0 to DisplayPort
3. icon W and point to USB 3 0 UHD DisplayPort Adapter DisplayLink Manager 4 USB3 0 UHD DisplayPort Adapter Audio Setup Video Setup Screen Resolution gt Screen Rotation gt Extend To gt Extend Set as Main Monitor Mirror Off Fit to TV Figure 2 Utility Settings e Screen Resolution Click on it to display available resolution options Note This function is disabled in mirror mode as the resolution is defined by the resolution of the primary monitor Screen Rotation Rotates the screen according to the desired orientation e Extend To Extends the screen according to the desired orientation e Extend default setting Extends your desktop for easy viewing of multiple windows The window will move off the primary display from the right side and enter the extended display from the left side e Set as Main Monitor Sets this extended screen as the main screen e Mirror Duplicates the primary monitor to the monitor which connects with the USB 3 0 to DisplayPort 4K Ultra HD Adapter e Off Turns off the USB 3 0 to DisplayPort 4K Ultra HD Adapter e Fitto TV Adjusts the size of the desktop on the TV Multi Monitor Configuration The add on monitors can be configured by clicking the utility icon and selecting DisplayLink Manager or Video Setup The configuration page can also be opened using the steps below Position the mouse anywhere on the desktop 6 For Windows 8 1 8 7 Right
4. A USB 3 0 to DisplayPort 4K Ultra HD Adapter Installation Guide Introduction The USB 3 0 to DisplayPort 4K Ultra HD Adapter adds a DisplayPort port to your USB 3 0 enabled system Key Features and Benefits e Compliant with Universal Serial Bus 3 0 Specification e Video resolution up to 8 3 Mega Pixel supporting up to 3840x2160 30Hz e Supports standard and wide screen aspect ratios e Integrated DisplayPort Audio Lot Number Sticker For future product return or exchange this Lot number is required Please keep it for your reference 04 0967A 1 System Requirements e Desktop or notebook with an available USB 2 0 3 0 port USB 3 0 recommended e Windows 8 1 32 64 bit 8 32 64 bit 7 82 64 bit e Mac OS X 10 7 or later Package Contents USB 3 0 to DisplayPort 4K Ultra HD Adapter e Driver CD e Installation guide Layout LED USB 3 0 type A DisplayPort na connector connector On when USB 3 0 to DisplayPort 4K Ultra HD Adapter is connected Figure 1 Layout Windows Installation Make sure the proper version driver for your graphics card is installed the USB 3 0 to DisplayPort 4K Ultra HD Adapter is not designed to work with Windows embedded Standard VGA Graphics Adapter driver Important Do not plug the adapter into the computer until instructed to do so Windows 8 1 32 64 bit 8 32 64 bit 7 32 64 bit J 2 Insert the driver
5. CD Close the CD AutoPlay box if prompted Click This PC For Windows 8 1 Start For Windows 8 and 7 in the Search programs and files box type D setup exe press Enter Or press Windows key and R type D setup exe in the Run window and click OK Change D to match your CD DVD ROM drive letter For Windows 8 1 and 8 At the User Account Control click Yes Eor Windows 7 At the DisplayLink Software 3 Notification click Continue anyway Skip this step if not prompted Wait for a few minutes for the driver installation process to complete While waiting connect your second monitor to the DisplayPort adapter and turn it on Plug the adapter into the computer and the driver will be installed automatically Restart your system to complete the installation To Verify Windows Installation 1 Go to Device Manager to verify installation For Windows 8 1 Right click This PC click Manage then click Device Manager For Windows 8 7 Right click Computer or My Computer click Manage then click Device Manager Double click USB Display Adapters a USB 3 0 UHD DisplayPort Adapter should be displayed Display Configuration After successful driver installation a display 4 utility icon M will appear in the taskbar by the system clock Note The icon may be hidden in the Windows System Tray Click the arrow icon 4 to display it Selectable Viewing Modes Access the utility by clicking the utility
6. Settings Advanced Monitor Note Select the USB 3 0 to DisplayPort 4K Ultra HD Adapter and do not set the refresh rate higher than what your monitor can support Why can t I make the USB 3 0 to 4K Ultra 15 HD Adapter the primary display A4 Some video cards ship with a utility that prevents other video cards from being set as the primary video card Check the bottom right hand corner of the taskbar for the utility Disable the utility before switching the USB 3 0 to DisplayPort 4K Ultra HD Adapter to be the primary display Blank Page Blank Page Technical Support and Warranty QUESTIONS SIIG s Online Support has answers Simply visit our web site at www siig com and click Support Our online support database is updated daily with new drivers and solutions Answers to your questions could be just a few clicks away You can also submit questions online and a technical support analyst will promptly respond SIG offers a 3 year manufacturer warranty with this product This warranty covers the original purchaser and guarantees the product to be free of any defects in materials or workmanship for three 3 years from the date of purchase of the product SHG will at our discretion repair or replace with an identical product or product having similar features and functionality the product if defective in materials or workmanship This warranty gives you specific legal rights and you may also have other rights which vary from sta
7. click then select Screen resolution Extended Mode J Refer to the Multi Monitor Configuration section above to open the configuration window In the Display drop down menu select the preferred monitor Eor Windows 8 1 In the Multiple displays drop down menu select Extend these displays For Windows 8 7 In the Multiple displays drop down menu select Extend desktop to this display Click OK to confirm the change Once the setting is completed simply drag and drop the application icons or the opened window in restore down mode to the add on monitor However some applications may not support the extended desktop CoV Display gt Screen Resolution Figure 3 Monitor Orientation Mirror Mode T Refer to the Multi Monitor Configuration section on page 6 to open the configuration window In the Display drop down menu select the preferred monitor Eor Windows 8 1 8 7 Check Multiple displays select Duplicate these displays Click OK to confirm and close the settings screen Primary Monitor 1 Refer to the Multi Monitor Configuration section on page 6 to open the configuration window 2 Inthe Display drop down menu select the preferred monitor 3 For Windows 8 1 8 7 Check the Make this my main display box 4 Click OK to confirm the change Windows Shortcut Press Windows key and P to bring up the menu and choose a desired mode Computer onl Dup
8. irror Displays Check the Mirror Displays box to enable the mirror mode uncheck it to go back to the default setting extend mode Figure 6 Changing the Main Display As Figure 6 you can change the main display by moving the Menu Bar between displays Mac OS Driver Uninstallation Insert the driver CD Double click Driver CD icon on the Desktop Double click Mac OS X 10 6 10 9 folder Double click displaylink_Installer_2 2 dmg Double click DisplayLink Software Uninstaller then Select Uninstall 7 Type in the password then click OK 8 Click Restart to complete uninstallation ae E Supported Video Resolutions Refer to Table 1 for the supported resolutions Widescreen 1360x768 MAC system only supports 1280x720 up to 1920x1080 60Hz Table 1 Frequently Asked Questions Why won t my DVD player work when I Q1 A1 Q2 A2 Q3 A3 Q4 move it over to the extended display Some DVD playback software packages do not support playing on a second display adapter How come my open window will not move over to the extended display Restore down the open window before moving it over to the extended display also make sure the open window is moved completely over onto the extended display There are lines running horizontally up and down my screen or the screen is distorted This is due to a low or unsupported refresh rate setting You can change this in Display Properties
9. licate Extend Projector only p y p Figure 4 Windows Shortcut Cursor Disappearing In some cases when removing the adapter while in extended mode the desktop will still be paired to the add on monitor s and the mouse cursor may not return to the primary monitor If this happens connect the add on monitor s and adapter again or keep moving the mouse Video Playback in Extended Mode If the video or DVD playback quality is poor or skips frames in the extended mode please playback on the primary monitor instead of the add on monitors Windows Uninstallation 1 For Windows 8 1 8 7 Open Control Panel gt Programs gt Programs and Features 2 Click DisplayLink Graphics click Uninstall or Remove then click Yes 3 Follow the on screen instructions to remove the driver Mac OS Installation 1 Connect your second monitor to the adapter and turn it on then plug the adapter into the computer Insert the driver CD then double click the driver CD icon on the desktop Double click folder Mac OS X 10 6 10 9 then double click DisplayLink_Mac_2 2 dmg At the prompted DisplayLink Installer double click DisplayLink Software Installer pkg At Introduction click Continue At License click Continue then click Agree At Installation Type click Install then click Continue Installation Type in name and password then click OK or Install Software When installation was completed successfully click Restar
10. t To Verify Mac OS Installation ihe Click the Apple menu from the menu bar 11 click More Info then click System Report 2 Click Extensions from the left sidebar a DisplayLinkDriver should be displayed Mac Display Utility Access the display utility menu by clicking System Preferences then click Displays Setting the Display Resolutions Select an available resolution from the Display Preferences window The resolutions available depend on both the USB 3 0 to DisplayPort 4K Ultra HD Adapter and the capabilities of the connected display Select from the Resolution drop down list BenQ V2400W ie Ganom an Select from the Rotate drop down list M Show displays in manu bar _ Gather Windows Detect Displays Figure 5 Rotating a Display Configure the orientation using the Rotate drop down see Figure 5 Select the appropriate angle of rotation to match your display s set up Setting the Display to Mirror Extend Mode Check the Mirror Displays box on the Arrangement pane to enable the mirror mode See Figure 6 Uncheck the box to set the display to extended mode Change the main display by simply dragging the white menu bar between the displays Color LCD ano ale Showa Display Arrangement Color To rearrange the displays drag t m to the desired position To relocate the menu bar drag it te different display C M
11. te to state Please see our web site for more warranty details If you encounter any problems with this product please follow the procedures below A If it is within the store s return policy period please return the product to the store where you purchased from B If your purchase has passed the store s return policy period please follow the steps below to have the product repaired or replaced Step 1 Submit your RMA request Go to www siig com click Support then REQUEST A PRODUCT REPLACEMENT to submit a request to SIG RMA or fax a request to 510 657 5962 Your RMA request will be processed if the product is determined to be defective an RMA number will beissued Step 2 After obtaining an RMA number ship the product e Properly pack the product for shipping All accessories that came with the original package must be included e Clearly write your RMA number on the top of the returned package SIIG will refuse to accept any shipping package and will not be responsible for a product returned without an RMA number posted on the outside of the shipping carton e You are responsible for the cost of shipping to SIIG Ship the product to the following address SIIG Inc 6078 Stewart Avenue Fremont CA 94538 3152 USA RMA e SHG will ship the repaired or replaced product via Ground in the U S and International Economy outside of the U S at no cost to the customer 19 About SIIG Inc Founded in 1985 SHG
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