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Ricoh MP C2003SP

1. Open scanner properties click the Events tab and then select Start this program as the computer s response on receipt of scan data For details see your operating system s Help Check the Scan Profile configuration Reduce the number of originals and then scan again Remove any misfed original and then scan again Use Scanner Journal to check there are no jobs awaiting transmission and then scan again Replace the memory storage device If the document is scanned as single page or divided multiple pages data already written to the memory storage device is saved as is Replace the memory storage device and then press Retry to save the remaining data or press Cancel to redo the scan 217 10 Troubleshooting Cannot write on the memory storage device because the device is write protected Cannot write on the memory storage device Check the memory storage device and machine settings Exceeded max page capacity per file Press Write to write the scanned data to the memory storage device or press Cancel to delete Memory is full Press Write to write the current scanned data to the memory storage device or press Cancel to delete The memory storage device is write protected The memory storage device is faulty or the file name contains a character that cannot be used The scan could not be completed because the maximum number of pages that
2. 219 220 10 Troubleshooting Error has occurred in the scanner driver Error has occurred in the scanner Fatal error has occurred in the scanner Insufficient memory Close all other applications then restart scanning An error has occurred in the driver The application specified scan conditions have exceeded the setting range of the machine An unrecoverable error has occurred on the machine Memory is insufficient e Check whether the network cable is connected correctly to the client computer Check whether the Ethernet board of the client computer is recognized correctly by Windows Check whether the client computer can use the TCP IP protocol Check whether the scanning settings made with the application exceed the setting range of the machine An unrecoverable error has occurred in the machine Contact your service representative e Close all the unnecessary applications running on the client computer Uninstall the TWAIN driver and then reinstall it after restarting the computer Messages Displayed When Using the Scanner Function Insufficient memory Reduce Scanner memory is Reset the scan size A i ee the scanning area insufficient P E E ER Set with no compression For details about the settings see TWAIN driver Help The problem may be due to the following cause e Scanning cannot be performed if large values are set f
3. Scan to Folder 23 117 Scanner 47 117 209 211 213 214 215 216 WINS ci cikss ssnnsiedivestsniiovisnavertte 30 31 32 33 34 35 217 222 W Sending scan files ccccecccecsceseeeeesseteeeees 10 23 Shared folder c cccccccsccscscseseseesessescseseseeseneeees 118 Wee MO i erent ong DONU A ee en eee he ern eee 53 A taie i aidvaasenoieiac rained oe Shah ee ce 48 49 53 WSD stanie ncen a 216 Shortcuts from the application list screen oS Shortcuts to bookmarkS ccccceeeeeseseeseseteeeeeeees 54 Shortcuts tO LOGOS casaccccensesctennessnistaansdeinrneseccens 54 Simple Screen key cccccccceseceseseseesesesseeeeseneeeeees 41 Smart Operation Panel cccccceceseseeeenees 38 39 SMB FOI Ci cccsincessxncevennetverdxnans 120 122 123 124 OME e sce ese soe ses 87 88 Standard DIAG ssestvenscecevceccnscenecncenareancteenscecete 109 STS Cos ee ee eee Ree eee eee S 41 TCO a to aeeues 171 Siop k Yossie tessen ee eee eee 41 44 Stored documents 104 139 Stored file ccecccccseseseseseesesececscseseseseseneeeneees 132 Stored PHM deruscc sense aternosensecmeiormisacneumnateemeents 16 Storing a COCUMEME xicctocado sacntserececmecseccereeeteends 103 She d te Aa enna enemas Ree ont ne eee ner ener 90 Storing COCUMEND cccccecesesseseseeeeseeeeseeseseteeees 115 Storing received COCUMENS ccccccceeseseeeteees 18 VODO oaeiae ea E E E E ASN E 6 T Tiek papei eee Meee eee e
4. Cannot connect to the scanner Check the network Access Mask settings in User Tools Cannot find XXX scanner used for the previous scan YYY will be used instead XXX and YYY indicate scanner names An access mask is set The main power of the previously used scanner is not set to On e Wait for a while and then reconnect Cancel the job that is being processed Press the Stop key Follow the instructions in the message that appears and exit the function that is running Contact your service representative Check whether the ADF cover is closed Use another name For details about an access mask contact your administrator Check whether the main power of the scanner used for the previous scan has been turned on Cannot find XXX scanner used for the previous scan YYY will be used instead XXX and YYY indicate scanner names Communication error has occurred on the network Scanner is not available Check the scanner connection status Scanner is not available Check the scanner connection status The machine is not connected to the network correctly A communication error has occurred on the network The machine s power is off The machine is not connected to the network correctly Messages Displayed When Using the Scanner Function Check that the previously used scanner is connected to the network correctly C
5. Press Address Book Mangmnt Check that Program Change is selected Press New Program on Aa Q N Press Change under Name The name entry display appears 6 Enter the name and then press OK 7 Press YNext 8 Press the key for the classification you want to use under Select Title PEE Autr info _ Protection _Faxdest_ Select Title The keys you can select are as follows e Frequent Added to the page that is displayed first e AB CD EF GH UK LMN OPQ RST UVW XYZ 1 to 10 Added to the list of items in the selected title You can select Frequent and one more key for each title 9 Press Fax Dest 10 Press Change under Fax Destination 94 Basic Procedure for Transmissions Memory Transmission 11 Enter the fax number using the number keys and then press OK SC e e Fax Header and Label Insertion are also available for internet fax and IP Fax 12 Specify optional settings such as SUB Code SEP Code and International TX Mode 13 Press OK 14 Press Exit 15 Close the initial settings screen e When using the standard operation panel Press the User Tools Counter key e When using the Smart Operation Panel Press User Tools Counter f on the top right of the screen Deleting a Fax Destination e If you delete a destination that is a specified delivery destination messages to its registere
6. 00003 G3 ABCD COMPA J YOKOHAMA OJIBERLIN OFF Original Feed Type R NY FEICE ICE 00007 G3 00008 G3 00010 G3 CE FICE OFFICE OFFICE p Select Stored File j TX File Status jJ RX File Sf Select the documents to be sent When multiple documents are selected they are sent in the order of selection e Press User Name to place the documents in order by programmed user name e Press File Name to place the documents in alphabetical order e Press Date to place the documents in order of programmed date e Press Queue to arrange the order of the documents to be sent To view details about stored documents press Details Press the Thumbnails key to switch the screen to thumbnail display If you select a document with a password enter the password using the number keys and then press OK When you want to add your originals to stored documents and send them all at once press Original Stored File or Stored file Original When Original t Stored File is pressed the machine sends the originals and then stored files When Stored file t Original is pressed the machine sends the stored files and then originals 5 Press OK 6 To add an original to stored documents place the original and then select any scan settings you require Specify the destination and then press the Start key 105 4 Fax Printing the Journal Manually To print the Journal ma
7. 9 Press OK nations can be selected 10 Press the User Tools Counter key e Press on the upper right corner of the screen to check the position on the simple screen 5 2 Getting Started How to Use the Home Screen When Using the Smart Operation Panel To display the Home screen press the Home key on the control panel One icon is assigned to each function and these icons are displayed on the Home screen You can add shortcuts to frequently used functions or Web pages to the Home screen Also you can register widgets such as the Change Languages Widget to it e Do not apply strong impact or force to the screen or it may be damaged Maximum force allowable is approx 30N approx 3 kgf N Newton kgf Kilogram force 1 kgf 9 8N The Home screen of the Smart Operation Panel consists of five screens from Home screen 1 to Home screen 5 Home screen 3 is the default screen that appears first after you press the Home key To switch between screens flick your finger to the right or left on the screen amp NEW YORK OFFICE 9G a Qg Quick Copy Quick Fax Quick Scanner 4 D D mi 5 Printer Document Server Web Browser 61007A eoe Logged in NEW YORK OFFICE v CZP157 1 The name of the user who is logged in Displays the name of the user currently logging in to the machine The name of the user is displayed only when user authenticatio
8. Reference e For details about the features on the Home screen see How to Use the Home Screen When Using the Standard Operation Panel and How to Use the Home Screen When Using the Smart Operation Panel Getting Started e For details about how to customize the Home screen see Types of Home Screens and How to Customize Them When Using the Standard Operation Panel and How to Customize the Home Screen When Using the Smart Operation Panel Convenient Functions 13 1 What You Can Do with This Machine Making Copies Using Various Functions CJQ601 e You can make copies in full color You can switch the color copy mode depending on the type of originals used and the desired finish See Copying in Color Copy Document Server e You can print stamps on copies Stamps can include background numbers scanned images dates and page numbers See Stamps Copy Document Server e You can adjust the color tones and image quality of your copies For details about a color adjustment see Adjusting Color Copy Document Server For details about an image adjustment see Image Adjustment Copy Document Server e You can reduce or enlarge the copy image Auto Reduce Enlarge function enables the machine to detect the original size automatically Also it enables the machine to select an appropriate reproduction ratio based on the paper size you specify If the orientation of the original is dif
9. The number of copies exceeds the maximum copy quantity The scanned originals exceed the number of pages that can be stored in memory The machine checked if the remaining originals should be copied after the scanned originals were printed A size of paper for which Rotate Sort is not available is selected The number of sheets per set is over the staple capacity Make sure originals for the Magazine or Booklet function are scanned using the same function You can change the maximum copy quantity from Max Copy Quantity in General Features under Copier Document Server Features For details about Max Copy Quantity see General Features Copy Document Server Press Print to copy scanned originals and cancel the scanning data Press Clear Memory to cancel the scanning data and not copy Remove all copies and then press Continue to continue copying Press Stop to stop copying Select an appropriate paper size For details about paper sizes see Sort Copy Document Server Check the number of sheets to be stapled For details about the stapler capacity see Specifications for Internal Finisher SR3 130 and Specifications for Internal Finisher SR3 180 Maintenance and Specifications Messages Displayed When Using the Copy Document Server Function The selected folder is An attempt was made to edit For details about locked folders see locked Please contact
10. key Press Paper Size Press Custom Size Pe YS Enter the horizontal size with the number keys and then press Bypass Tray Paper Bypass Tray Usage Select the paper size i Specify paper size with the Number keys then press eee Clear Program Vertical Recall pe 6 Enter the vertical size with the number keys and then press 7 Press OK twice 8 Place the originals and then press the Start key 84 Copying onto Envelopes Copying onto Envelopes This section describes how to copy onto regular size and custom size envelopes Place the original on the exposure glass and place the envelope in the bypass tray or paper tray Specify the thickness of the paper according to the weight of the envelopes you are printing on For details about the relationship between paper weight and paper thickness and the sizes of envelopes that can be used see page 155 Recommended Paper Sizes and Types About handling envelopes supported envelope types and how to load envelopes see page 163 Envelopes e The Duplex function cannot be used with envelopes If the Duplex function is specified press 1 sided 2 sided TtoT to cancel the setting To copy onto custom size envelopes you must specify the envelope s dimensions Specify the horizontal and vertical length of the envelope Bypass Tray Paper Bypass Tray Usage Select the paper size i Speci
11. press Continue Paper type can also be changed in User Tools A tray name is placed at n Parallel I F board has a problem Messages Displayed When Using the Printer Function The printer driver settings are incorrect or the tray does not contain paper of the size selected in the printer driver If printing is stopped before it is finished paper may remain in the finisher The printer driver settings are incorrect or the tray does not contain paper of the size or type selected in the printer driver The size of the paper in the tray does not match the paper size specified in the printer driver An error has occurred in the IEEE 1284 interface board Check that the printer driver settings are correct and then load paper of the size selected in the printer driver into the input tray For details about how to change the paper size see Changing the Paper Size Paper Specifications and Adding Paper Remove the paper remaining in the finisher Check that the printer driver settings are correct and then load paper of the size selected in the printer driver into the input tray For details about how to change the paper size see Changing the Paper Size Paper Specifications and Adding Paper Select the tray manually to continue printing or cancel a print job For details about how to select the tray manually or cancel a print job see If an Error Occurs with the Specified Pap
12. A network error occurred e Check that the correct IP address Check the status of the during transfer or host name is set for the main remote machine machine in System Settings For details about these settings contact your administrator Check that the main machine is working correctly Check that the LAN cable is correctly connected to the machine For details about transmission contact your administrator The HDD of the remote The hard disk became full Delete unnecessary files machine is full after using the remote fax function to scan an original 195 10 Troubleshooting Messages Displayed When Using the Printer Function This section describes the principal messages that appear on the display panel error logs or reports If other messages appear follow their instructions Messages Displayed on the Control Panel When Using the Printer Function e Before turning off the power see page 63 Turning On Off the Power Messages Causes Solutions Hardware Problem An error has occurred in the Turn off the power and then back on Ethernet Ethernet interface again If the message appears again contact your service representative Hardware Problem HDD An error has occurred in the Turn off the power and then back on hard disk again If the message appears again contact your service representative Hardware Problem USB An error has occurred in the Turn off the pow
13. How to load envelopes Types of envelopes Trays 2 4 Bypass tray tray Side opening envelopes D Flaps open e Flaps open Bottom side of envelopes Bottom side of envelopes toward the right of the toward the left of the machine machine Side to be printed face down Side to be printed face up Side opening envelopes D e Flaps closed Flaps closed Bottom side of envelopes toward the back of the Bottom side of envelopes l machine toward the back of the machine Side to be printed face down Side to be printed face up 1 You cannot load side opening envelopes in the D orientation in Trays 3 and 4 When loading envelopes select Envelope as the paper types using both Tray Paper Settings and printer driver and specify the thickness of envelopes For details see page 113 Printing on Envelopes To print on envelopes that are loaded with their short edges against the machine body rotate the print image by 180 degrees using the printer driver 165 9 Adding Paper and Toner Recommended envelopes For information about recommended envelopes contact your local dealer For details about the sizes of envelopes you can load see page 155 Recommended Paper Sizes and Types e Load only one size and type of envelope at a time e The Duplex function cannot be used with envelopes e To get better output quality it is recommended that you set the right left top and bottom print margin to at leas
14. e Pull the extender out when loading sheets larger than A4 8 2 x 11D in the bypass tray 146 Loading Paper into the Bypass Tray e When loading thick paper thin paper or OHP transparencies specify the paper size and the paper type e Letterhead paper must be loaded in a specific orientation For details see page 152 Loading Orientation fixed Paper or Two sided Paper e You can load envelopes into the bypass tray Envelopes must be loaded in a specific orientation For details see page 163 Envelopes e Specify the sizes of paper that are not automatically detected For details about the sizes that can be detected automatically see page 155 Recommended Paper Sizes and Types For details about how to specify sizes see page 147 Printing from the Bypass Tray Using the Printer Function or Copying from the Bypass Tray Copy Document Server e When copying from the bypass tray see Copying from the Bypass Tray Copy Document Server When printing from a computer see page 147 Printing from the Bypass Tray Using the Printer Function e When the Panel Key Sound is turned off it does not sound if you load paper into the bypass tray For details about Panel Key Sound see General Features Connecting the Machine System Settings Printing from the Bypass Tray Using the Printer Function e If you select Machine Setting s in Bypass Tray under Tray Setting Priority in System of the Printer Features menu
15. list select the envelope size Inthe Input Tray list select the paper tray where the envelopes are loaded Inthe Paper Type list select Envelope Change any other print settings if necessary Click OK Start printing from the application s Print dialog box Saving and Printing Using the Document Server Saving and Printing Using the Document Server The Document Server enables you to store documents on the machine s hard disk and allows you to edit and print them as necessary e Applications with their own drivers such as PageMaker do not support this function e Do not cancel the file transfer process while the data is being sent to the Document Server The process may not be canceled properly If you accidentally cancel a print job use the control panel of the machine to delete the transferred data For details about how to delete documents that are stored in the Document Server see Deleting Stored Documents Copy Document Server or Web Image Monitor Help e Up to 3 000 files can be stored in the Document Server New files cannot be stored when 3 000 files have already been stored Even if less than 3 000 files are stored new files cannot be stored when e The number of pages in a document exceeds 2 000 e The total number of stored pages in the machine and the sent data has reached 9 000 It may be fewer depending on the print data e The hard disk is full You can send data created
16. 1 ADF Lower the ADF over originals placed on the exposure glass If you load a stack of originals in the ADF the ADF will automatically feed the originals one by one 2 Exposure glass Place originals face down here 3 Vents Prevent overheating 4 Control panel See page 41 Guide to the Names and Functions of the Machine s Control Panel When Using the Standard Operation Panel or page 44 Guide to the Names and Functions of the Machine s Control Panel When Using the Smart Operation Panel 5 Main power switch To operate the machine the main power switch must be on If it is off open the main power switch s cover and turn the switch on 6 Internal tray 1 Copied printed paper and fax messages are delivered here 7 Front cover Open to access the inside of the machine 33 34 2 Getting Started 8 Paper trays Trays 1 2 Load paper here 9 Lower paper trays Load paper here Front and right view AACN WAN IN v N NAAAAAAANAN NEVA A N DAT002 1 ADF s extender Pull this extender to support large paper 2 Vents Prevent overheating 3 Bypass tray Use to copy or print on OHP transparencies adhesive labels and paper that cannot be loaded in the paper trays Guide to Names and Functions of Components 4 Paper guides When loading paper in the bypass tray align the paper guides flush against the paper 5 Extender Pull this extender out when
17. E Device Name MFPOO1 amp Device Management Commeni t E Host Name E Print Job Stored File gt T A Convenien it Links gt E Alert E System Call Service m Messages 2item s Logged in Machine Administrator M Toner lJ Status OK Sa 5 E Waste Toner Bottle wy Status OK E Input Tray Out of Paper E Output Tray Status OK Check Details CVD004 1 Menu area If you select a menu item its content will be shown 2 Header area The dialog box for switching to the user mode and administrator mode appears and each mode s menu will be displayed The link to Help and dialog box for keyword search appears 141 8 Web Image Monitor 3 Refresh Help 2 Refresh Click L at the upper right in the work area to update the machine information Click the Web browser s Refresh button to refresh the entire browser screen o Help Use Help to view or download Help file contents 4 Basic Information area Displays the basic information of the machine 5 Work area Displays the contents of the item selected in the menu area 142 9 Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types Precautions for Loading Paper A CAUTION e When loading paper take care not to trap or injure your fingers J Important e Do not stack paper over the limit mark i To prevent multiple sheets from
18. Groups or user names list select a group or user and then in the Allow column of the permissions list select either the Full Control or Change check box 9 Click OK Registering an SMB Folder 1 Display the initial settings screen e When using the standard operation panel Press the User Tools Counter key e When using the Smart Operation Panel Press the Home key on the top left of the control panel Flick the screen to the left and then press the User Tools icon E on the Home screen 4 2 Press Address Book Mangmnt 120 Basic Procedure When Using Scan to Folder 3 Check that Program Change is selected Press New Program 5 Press Change under Name The name entry display appears 6 Enter the name and then press OK 7 Press YNext 8 Press the key for the classification you want to use under Select Title Mames Select Title ng OSEE 9 10 11 12 The keys you can select are as follows e Frequent Added to the page that is displayed first e AB CD EF GH UK LMN OPQ RST UVW XYZ 1 to 10 Added to the list of items in the selected title You can select Frequent and one more key for each title Press Auth Info and then press Y Next Names Protection LONDON OFFICE Key Display Display Priority 1 High 10 Low Press Specify Other Auth Info on the right side of Folder Authenticat
19. NY FEIGE ICE ICE FFICE 5 3 Select Send amp Store or Store Only Select Send amp Store to send documents after they are stored Select Store Only to store documents 103 104 4 Fax 4 Set the user name file name and password as necessary Store File Select item eco aS File information FAX0001 e User Name Press User Name and then select a user name To specify an unregistered user name press Manual Entry and then enter the name After specifying a user name press OK e File Name Press File Name enter a file name and then press OK e Password Press Password enter a password using the number keys and then press OK Re enter the password for confirmation and then press OK 5 Press OK 6 If you have selected Send amp Store specify the receiver 7 Press the Start key Sending Stored Documents The machine sends documents stored with the facsimile function in the Document Server The documents stored in the Document Server can be sent again and again until they are deleted The stored documents are sent with the scan settings made when they were stored You cannot use the following transmission methods e Immediate Transmission e Parallel Memory Transmission e On Hook Dial e Manual Dial Storing a Document Press Select Stored File internet Fa Errail _ E Hin 5 d Auto Detect 1 Sided Original Wg 00001 G3 00002 G3
20. Otherwise the cover of the ADF might open or be damaged 1 Lift the ADF Be sure to lift the ADF by more than 30 degrees Otherwise the size of the original might not be detected correctly 2 Place the original face down on the exposure glass The original should be aligned to the rear left corner Start with the first page to be scanned CVA054 1 Positioning mark 3 Lower the ADF Placing Originals in the Auto Document Feeder Be sure not to block the sensor or load the original untidily Doing so may cause the machine to detect the size of the original incorrectly or display a paper misfeed message Also be sure not to place originals or other objects on the top cover Doing so may cause a malfunction CSNO003 1 Sensors 1 Adjust the original guide to the original size 68 Placing Originals 2 Place the aligned originals squarely face up in the ADF Do not stack originals beyond the limit mark The first page should be on the top CSNO004 1 Limit mark 2 Original guide 69 2 Getting Started 70 3 Copy This chapter describes frequently used copier functions and operations For the information not included in this chapter see Copy Document Server on the supplied CD ROM Basic Procedure To make copies of originals place them on the exposure glass or in the ADF When placing the original on the exposure glass start with the first page to be copied When placin
21. Screen When Using the Standard Operation Panel The icons of each function are displayed on the Home screen You can add shortcuts to frequently used programs or Web pages to the Home screen The icons of added shortcuts appear on the Home screen The programs or Web pages can be recalled easily by pressing the shortcut icons To display the Home screen press the Home key 1 2 3 4 5 Q Copier Facsimile Scanner Printer ni QO l Document Browser Address Book Eco copy Server Management 10 9 8 7 CUV215 l Copier Press to make copies For details about how to use the copy function see Copy Document Server 2 Facsimile Press to send or receive faxes For details about how to use the fax function see Fax 3 Scanner Press to scan originals and save images as files For details about how to use the scanner function see Scan 4 Printer Press to make settings for using the machine as a printer For details about how to make settings for the printer function see Print 5 Home screen image You can display an image on the Home screen such as a corporate logo To change the image see Displaying an Image on the Home Screen When Using the Standard Operation Panel Convenient Functions 47 48 2 Getting Started 10 a v Press to switch pages when the icons are not displayed on one page Shortcut icon You can add shortcuts to programs or Web pages to the H
22. Specify settings to save scanned data in TIFF format Also specify a higher resolution in Scan Settings Select Batch in Original Feed Type Registering Functions in a Program You can compress the data size of scanned documents so that you can send and store them You can easily digitize documents to PDF A file format which is suitable for long term storage You can skip this procedure to unify the size when reprinting scanned data You can add a digital signature to an important document such as a contract so that any data tampering can be detected You can scan a multiple page original as one file by splitting it into groups of a specified number of pages Scanned documents maintain much of the detail of the originals but the size of the data may be quite large You can apply multiple scans to a large volume of originals and send the scanned originals as a single job 61 62 2 Getting Started Scan to XXXX replace XXXX by a destination name Storage scan XXXX replace XXXX by a folder name Facsimile mode Transmission result notification fax Specified time fax transmission Departmental fax transmission Select e mail or folder destinations from the list that is registered in the machine s Address Book and then specify the scan settings Specify a folder in Target Folder to Store in Store File Select Preview in the initial display and spe
23. cleared and then change the password Cancel transmission Waiting status cleared and then change the user name Cancel transmission Waiting status cleared and then delete the file 215 216 10 Troubleshooting Exceeded max number of pages per file Do you want to store the scanned pages as 1 file Exceeded max number of stored files Cannot send the scanned data as capturing files is unavailable Exceeded max page capacity per file Press Send to send the scanned data or press Cancel to delete Exceeded maximum number of file to store Delete all unnecessary files Cannot communicate with PC Contact the administrator Cannot start scanning because communication was failed The file being stored has exceeded the maximum number of pages for one file Too many files are waiting to be delivered The number of scanned pages exceeded the maximum page capacity Too many files are waiting to be delivered When the WSD scanner function cannot be used WSD Device protocol or WSD Scanner protocol is disabled Scan Profile is not set on the client computer When data cannot be sent because there are too many documents or pages Specify whether to store the data or not Scan the pages that were not scanned and then store them as a new file For details about storing files see Storing and Saving the Scanned Documents Scan Tr
24. details about the proper way to store paper see Paper Storage Paper Specifications and Adding Paper Misfeeds occur frequently The tray s side or end fences Remove the misfed paper For may not be set properly details about removing jammed paper see Removing Jammed Paper Troubleshooting Check that the side or end fences are set properly For details about setting the side and end fences see Changing the Paper Size Paper Specifications and Adding Paper 178 Misfeeds occur frequently Misfeeds occur frequently Cannot print in duplex mode Cannot print in duplex mode Paper does not align neatly when it is output from the internal shift tray Paper of undetectable size has been loaded There is a foreign object on the finisher tray You have selected a paper tray that is not set for duplex printing You have selected a paper type that cannot be used for duplex printing The paper press attached to the paper output slot of the internal shift tray is pointed towards the back or front of the tray When You Have Problems Operating the Machine e Remove the misfed paper For details about removing jammed paper see Removing Jammed Paper Troubleshooting If you load a paper size that is not selected automatically you need to specify the paper size with the control panel For details about specifying paper size with the control panel see Changing to a Size That Is Not
25. error messages and their solutions see When Messages Appear Troubleshooting You can use other functions normally e Check that the machine is correctly connected to the network and that the machine is correctly set For details about how to connect the network see Interface Settings Connecting the Machine System Settings For details about connecting to the network contact your administrator If the indicator lamp is still lit even after trying to solve the problem as described here contact your service representative When the Machine Makes a Beeping Sound When the Machine Makes a Beeping Sound The following table describes the meaning of the various beep patterns that the machine produces to alert users about left originals and other machine conditions Single short beep Panel screen input A control panel or screen key was accepted pressed Short then long beep Panel screen input rejected An invalid key was pressed on the control panel or screen or the entered password was incorrect Single long beep Job completed successfully A Copier Document Server Features job has finished Two long beeps Machine has warmed up When the power is turned on or the machine exits Sleep mode the machine has fully warmed up and is ready for use Five long beeps Soft alert An auto reset was performed through the simple screen of the Copier Document Server function the Facsimile function or th
26. the settings made using the control panel have priority over the printer driver settings For details see System Print e The default of Bypass Tray is Machine Setting s Any Type i e Settings remain valid until they are changed e For details about setting printer drivers see Printing Documents Print e The default setting for Printer Bypass Paper Size in Tray Paper Settings is Auto Detect Specifying regular sizes using the control panel 1 Display the initial settings screen e When using the standard operation panel Press the User Tools Counter key 147 9 Adding Paper and Toner CXX005 e When using the Smart Operation Panel Press the Home key on the top left of the control panel Flick the screen to the left and then press the User Tools icon E on the Home screen 4 2 Press Tray Paper Settings 3 Press Printer Bypass Paper Size 4 Select the paper size Printer Bypass Paper Size Select item then press OK ASO AGO B4 JISE B5 JSO C5 Env C6 Env D C6 Env DL Env D cre S gt 5 Press OK 6 Close the initial settings screen e When using the standard operation panel Press the User Tools Counter key e When using the Smart Operation Panel Press User Tools Counter f on the top right of the screen Specifying a custom size paper using the control panel 1 Display the initial settings screen e When using the standard opera
27. 8 x 7 2 C5 EnO C Env DO DL EnDD Single flap 25 sheets Double flap 15 sheets 1 When loading paper with a vertical length of more than 304 8 mm 12 00 inches in Trays 2 4 use paper that has a horizontal width of 450 0 mm 17 71 inches or less Trays 3 and 4 60 300 g m 16 lb Bond Paper sizes that can be 550 sheets 110 lb Cover detected automatically Plain Paper Thick Paper 4 Region A A3D A4DD ASL B4 JIS D B5 JISDDO 81 2 x 11D SRA3D Region B AAD A5D B5 JISD 11 x 17D 8 2 x 14D 8 5 x 11D 71 4 10 2D 12 x 18D 1o97 158 9 Adding Paper and Toner 60 300 g m 16 lb Bond 110 Ib Cover Plain Paper Thick Paper 4 60 300 g m 16 lb Bond 110 Ib Cover Plain Paper Thick Paper 4 Envelopes 1 When loading paper with a vertical length of more than 304 8 mm 12 00 inches in Trays 2 4 use Select the paper size using the 550 sheets Tray Paper Settings menu Region A 11 x 17D 8 2 x 14D 81 2 x 13D 81 2 x 11D 81 4 x 14D 8 4 x 13D 8 x 13D 8 x 100D 7 4x 10 2D0 8KO 16KDO 12 x 180D 11x15 D 10x 14D Region B A3D AAD B4 JISD B5 JIS D 81 3 x 13D 81 4x14 D 8 4x 130 8x 13D 8 x 10D 7 4 10 oD 8KO 16K DO 11x150 10x 14D SRA3D Custom size 550 sheets Region A Vertical 182 0 320 0 mm Horizontal 148 0 457 2 mm Region B Vertical 7 17 12 59 inches Horizontal 5 83 18 00 inches Select the paper size u
28. ADF Messages Displayed When Using the Scanner Function The entered login user name password or driver encryption key was invalid The logged in user name does not have permission for scanner function The maximum number of registerable scan modes has been exceeded The set original was misaligned The maximum number of registerable scan areas has been exceeded A paper misfeed has occurred inside the ADF Check your login user name login password or driver encryption key and then enter them correctly For details about login user name login password and driver encryption key see Security Guide For details about how to set permissions see Security Guide The maximum number of modes that can be stored is 100 Delete unneeded modes e Place the original correctly e Specify the scan size e When placing an original directly on the exposure glass the lifting lowering action of the exposure glass cover or the ADF triggers the automatic original size detection process Lift the exposure glass cover or the ADF 30 degrees or more The maximum number of scanning areas that can be stored is 100 Delete unneeded scanning areas e Remove the jammed originals and then insert them again For details about jammed paper see Removing Jammed Paper Troubleshooting When a misfeed occurs replace the jammed originals Check whether the originals are suitable to be scanned by the machine
29. Automatically Detected Paper Specifications and Adding Paper Remove the misfed paper For details about removing jammed paper see Removing Jammed Paper Troubleshooting Do not place anything on the finisher tray Change the setting for Apply Duplex in System Settings to enable duplex printing for the paper tray For details about setting Apply Duplex see Tray Paper Settings Connecting the Machine System Settings In System Settings select a paper type that can be used for duplex printing For details about setting Paper Type see Tray Paper Settings Connecting the Machine System Settings Adjust the paper press so that it points in the same direction as the paper that is output 179 10 Troubleshooting An error has occurred when the Address Book is changed from the display panel or Web Image Monitor The Address Book cannot be changed from the display panel Cannot use Web Image Monitor to print documents stored in Document Server The function does not run or cannot be used The function does not run or cannot be used Paper is bent The Address Book cannot be changed while deleting the multiple stored documents The Address Book cannot be changed while it is being backed up from Web Image Monitor or other tools running on the computer When print volume limits are specitied users cannot print beyond their print volume limit Print jobs selected by us
30. Comb 2 orig 1 sided Comb 4 orig CHR ID Card Copy bver Slip Sheet Edit Color Dup Combine Series Reduce Enlarge 2 Make sure that Duplex is selected If Duplex is not selected press Duplex 3 Select 1 Sided 2 Sided or 2 Sided 2 Sided according to how you want the document to be output To change the original or copy orientation press Orientation 5 o4 E cf AA AA Brass ct item P gt if Top to Top bver Slip Sheet Edit Color b Reduce Enlarge 4 Press OK 5 Place the originals 6 Press Special Original ZC Duplex Copying 7 Select the original orientation and then press OK 1 B 0 2 B o3 B o A4 A3 A4 Auto Reduce Enlarge 1 sided 2 sided TtoT 2 sided 2 sided 1 sided Cornb 2 orig 1 CRA 7 Ce Sort Rotate Sort Original Orientation 8 Press the Start key Specifying the Original and Copy Orientation Select the orientation of the originals and copies if the original is two sided or if you want to copy onto both sides of the paper e Top to Top CKNO11 e Top to Bottom ail atl at al ail l al atl stl CKNO12 1 Press Orientation Ce 3 Copy 2 Select Top to Top or Top to Bottom for Original if the original is two sided Orientation Select opening direction Original hnm Ha gt Pamm L 3 Select Top to Top or Top to Bottom for Copy 4 Press OK 78 Combined
31. Copying Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper The machine selects a reproduction ratio between 25 and 400 If the orientation of the original is different from that of the copy paper the machine will automatically rotate the image by 90 degrees to make copies properly Orientation of the original and image position of Combine The image position of Combine differs according to original orientation and the number of originals to be combined e Portrait D originals 112 S bora CKN015 a7 a ea i CKN016 Placing originals originals placed in the ADF The default value for the copy order in the Combine function is From Left to Right To copy originals from right to left in the ADF place them upside down Originals read from left to right 7 80 3 Copy One Sided Combine Combine several pages onto one side of a sheet There are six types of One Sided Combine 1 Sided 2 Originals Combine 1 Side Copies two 1 sided originals to one side of a sheet 1 Sided 4 Originals Combine 1 Side Copies four 1 sided originals to one side of a sheet 1 Sided 8 Originals gt Combine 1 Side Copies eight 1 sided originals to one side of a sheet 2 Sided 2 Pages Combine 1 Side Copies one 2 sided original to one side of a sheet A A cuui CKN01
32. If you want to discard your used toner container please contact your local sales office If you discard it by yourself treat it as general plastic waste material D Region B mainly North America Please see our local company website for information on the recycling of supply products or you can recycle items according to the requirements of your local municipalities or private recyclers 170 10 Troubleshooting This chapter describes basic troubleshooting procedures When a Status Icon Is Displayed This section describes the status icons displayed when the machine requires the user to remove misfed paper to add paper or to perform other procedures 3w Paper Misfeed icon Original Misfeed icon 3 Load Paper icon J Add Toner icon gt Add Staple icon I Waste Toner Full icon 3 Hole Punch Receptacle Full icon t Service Call icon Appears when a paper misfeed occurs For details about removing jammed paper see Removing Jammed Paper Troubleshooting Appears when an original misfeed occurs For details about removing jammed paper see Removing Jammed Paper Troubleshooting Appears when paper runs out For details about loading paper see Loading Paper Paper Specifications and Adding Paper Appears when toner runs out For details about adding toner see Adding Toner Maintenance and Specifications Appears when staples run out For details about adding stapl
33. Line Adv Features memory transmission immediate transmission Communi Result Rep TX Mode except for Subject Scanner Scan Settings density Original Feed Type Send File Type Name except for Security Settings and Start No Store File except for User Name File Name and Password Preview Destinations selected from the Address Book Text Subject Security Recept Notice This section explains how to register functions in a program using copier function as an example 1 Display the initial copy screen e When using the standard operation panel Press the Home key on the top left of the control panel and press the Copier icon on the Home screen OF 2 Getting Started Ourjed1uNWWWO laday Xe4 CXxX002 e When using the Smart Operation Panel Press the Home key on the top left of the control panel Flick the screen to the left and then press the Copier icon on the Home screen 4 2 Edit the copy settings so all functions you want to store in a program are selected 3 Display the program screen e When using the standard operation panel Press the Program key CXV045 e When using the Smart Operation Panel Press Recall Program Change Program on the bottom left of the screen 4 Press Program 58 5 6 7 8 Registering Functions in a Program Press the program number you want to register Program Copier Select No to program Recall Proaram Chang
34. Machine System Settings e For details about how to use the function see Sending Fax Documents from Computers Fax 19 1 What You Can Do with This Machine Sending and Receiving Faxes via the Internet CJQ606 E mail Transmission and Reception This machine converts scanned document images to e mail format and transmits and receives the e mail data over the Internet e To send a document specify an e mail address instead of dialing the destination telephone number Internet Fax and e mail transmission See Specifying an Internet Fax Destination by Entering It Manually Fax This machine can receive e mail messages via Internet Fax or from computers Internet Fax Reception and Mail to Print See Receiving E mail by Internet Fax Mail to Print Fax e Internet Fax compatible machines and computers that have e mail addresses can receive e mail messages via Internet Fax IP Fax The IP Fax function sends or receives documents between two facsimiles directly via a TCP IP network e To send a document specify an IP address or host name instead of a fax number IP Fax Transmission See Specifying an IP Fax Destination by Entering It Manually Fax e This machine can receive documents sent via Internet Fax IP Fax Reception See Types of Reception Fax e Using a VoIP gateway this machine can send to G3 facsimiles connected to the public switched telephone network PSTN 20 Sending and Recei
35. Press Preview Basic Procedure for Storing Scan Files 133 6 Scan Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send File types can be specified when sending files by e mail or Scan to Folder sending stored files by e mail or Scan to Folder and saving files on a memory storage device You can select one of the following file types e Single Page TIFF JPEG PDF If you select a single page file type when scanning multiple originals one file is created for each single page and the number of files sent is the same as the number of pages scanned e Multi page TIFF PDF If you select a multi page file type when scan multiple originals scanned pages are combined and sent as a single file Selectable file types differ depending on the scan settings and other conditions For details about file types see Notes About and Limitations of File Types Scan Press Send File Type Name Nf fier A Ca eeo e o e Lo ix aene ABCD COMPA YOKOHAMA O BERLIN OFF LONDON NY FFICE __ ICE ICE E0000 00008 00010 00011 ee ee CE FICE OFFICE _ OFFICE Text 2 Select a file type ining 3341 96 QX Scanner Remaining MB Ready Set original then press the Start key Send File Type Name Select item File Type m PDF File Setting PDF A OCR Settings Security Settings Digital Signature S
36. Print and Stored Print See Storing Documents in the Hard Disk Drive and Printing them Print e The finisher allows you to collate staple and punch holes in your prints For details about stapling see Staple Print For details about punching see Punch Print e If the PictBridge card is installed you can connect a PictBridge compatible digital camera to this machine using a USB cable This allows you to print the photographs stored on the camera using the camera s own interface See Direct Printing from a Digital Camera PictBridge Print e You can print files stored on a removable memory device and specify print conditions such as print quality and print size See Direct Printing from a Memory Storage Device Print Utilizing Stored Documents Utilizing Stored Documents You can store files scanned in copier facsimile printer or scanner mode on the machine s hard disk Web Image Monitor allows you to use your computer to search for view print delete and send stored files via the network You can also change print settings and print multiple documents Document Server CJQ603 e You can retrieve stored documents scanned in scanner mode to your computer e Using the file format converter you can download documents stored in copier Document Server or printer mode to your computer Reference e For details about how to use the Document Server see Storing Data in the Documen
37. Server Fax Scanner See Changing the Default Functions of the Initial Screen Convenient Functions Registering frequently used printing settings to the printer driver See Using One Click Presets Print Changing the initial settings of the printer driver to frequently used printing settings See Displaying the Printing Preferences Dialog Box Print Adding shortcuts to frequently used programs or Web pages See Adding Icons to the Home Screen When Using the Standard Operation Panel Convenient Functions See Adding Icons to the Home Screen When Using the Smart Operation Panel Convenient Functions Changing the order of the function and shortcut icons See Changing the Order of Icons on the Home Screen When Using the Standard Operation Panel Convenient Functions See Changing the Order of Icons on the Home Screen When Using the Smart Operation Panel Convenient Functions Customizing the Home Screen Customizing the Home Screen The icons of each function are displayed on the Home screen si YOKOHAMA OFFICE NEW YORK OFFICE BERLIN OFFICE CUMO01 e You can add shortcuts to often used programs or Web pages to the Home screen The programs or Web pages can be recalled easily by pressing the shortcut icons e You can display only the icons of functions and shortcuts that you use e You can change the order of the function and shortcut icons
38. Status Transmission has failed To check the current status press Scanned Files Status Messages Displayed When Using the Scanner Function Transmission has failed There was not enough free space on the hard disk of the SMTP server FTP server or client computer at the destination While a file was being sent a network error occurred and the file could not be sent correctly Allocate sufficient space If the same message appears again after scanning again the cause could be a mixed network or else network settings were changed during WSD scanner transmission For details about network error contact your administrator When data cannot be sent because a currently used file is selected Selected file is currently in use File name cannot be changed Selected file is currently in use Password cannot be changed Selected file is currently in use User name cannot be changed Some of selected files are currently in use They could not be deleted You cannot change the name of a file whose status is Waiting You cannot change the password of a file whose status is Waiting You cannot change the sender s name whose status is Waiting You cannot delete a file which is waiting to be transmitted Waiting status displayed Cancel transmission Waiting status cleared and then change the file name Cancel transmission Waiting status
39. When Using the Standard Operation Panel Convenient Functions The file format of shortcut images to be added must be PNG Specify the image again 227 10 Troubleshooting When the Address Book Is Updated Updating the destination list A network error has Check whether the server is has failed Try again occurred connected Antivirus programs and firewalls can prevent client computers from establishing connection with this machine If you are using anti virus software add the program to the exclusion list in the application settings For details about how to add programs to the exclusion list see the anti virus software Help To prevent a firewall blocking the connection register the machine s IP address in the firewall s IP address exclusion settings For details about the procedure for excluding an IP address see your operating system s Help Updating the destination list Please wait Specified destination s or sender s name has been cleared Updating the destination list Please wait Specified destination s or sender s name has been cleared The destination list is being updated from the network using Web Image Monitor A specified destination or sender s name was cleared when the destination list in the delivery server was updated Wait until the message disappears Do not turn off the power while this message is displayed Depending on the number of destinatio
40. You can save paper and toner You can increase security awareness by printing CONFIDENTIAL and the date on copies You can copy conference materials efficiently You can print various size copies onto one size of paper so they are easier to manage You can stamp the name of your company on copies of working or architectural drawings Your company name needs to be pre registered in the machine You can copy up to eight pages onto one side of a sheet so that you can save paper You can use folders to organize stored files by user name or intended use Scanner mode Easy PDF scan High compression PDF scan Long term storage scan Unified size scan Digital signature scan Dividing file scan High resolution scan Batch document scan Select Full Color Text Photo in Scan Settings In Send File Type Name select PDF under File Type and enter the business details such as London branch daily report under File Name Select Full Color Text Photo in Scan Settings and High Compression PDF in Send File Type Name Select PDF A in Send File Type Name In Scan Settings select Mixed Original Sizes in Scan Size and specify the finished size of scanned data in Reduce Enlarge under Edit In Send File Type Name specify PDF in File Type and also specify Digital Signature Specify Divide in Original Feed Type
41. for transfer is specitied E mail addresses for the machine and the administrator are not registered Check that User Name and Password for the following settings in System Settings are listed correctly e SMTP Authentication e POP before SMTP e Fax E mail Account For details about these settings see File Transfer Connecting the Machine System Settings Check that the user ID and password for the computer with the folder for forwarding are correctly specitied Check that the folder for forwarding is correctly specified Confirm that the computer with the folder for forwarding is properly working For details about network problems contact your administrator Check that the correct E mail Address is listed in Fax E mail Account of System Settings For details about Fax E mail Account see File Transfer Connecting the Machine System Settings For details about network problems contact your administrator Messages Displayed When Using the Facsimile Function Check whether there are No POP3 IMAP4 server Check that the correct Server any network problems address is registered Name or Server Address is listed 15 01 in POP3 IMAP4 Settings of System Settings For details about POP3 IMAP4 Settings see File Transfer Connecting the Machine System Settings For details about network problems contact your administrator Check whether there are Cannot log in to th
42. in System Settings are listed 15 12 correctly e the user name and password for Fax E mail Account e the user name and password for POP before SMTP authentication For details about these settings see File Transfer Connecting the Machine System Settings e For details about network problems contact your administrator 192 Messages Displayed When Using the Facsimile Function e Settings that can be confirmed in System Settings or Facsimile Features on the control panel can also be confirmed from Web Image Monitor For details about how to confirm the settings from Web Image Monitor see Web Image Monitor Help e If the paper tray runs out of paper There is no paper Load paper appears on the screen asking you to add paper If there is paper left in the other trays you can receive documents as usual even if the message appears on the screen You can turn this function on or off with Parameter Settings For details about how to do this see Parameter Settings Fax e If Check whether there are any network problems appears the machine is not correctly connected to the network or the settings of the machine are not correct If you do not need to connect to a network you can specify the setting so this message is not displayed and then the Check Status key no longer lights For details about how to do this see Parameter Settings Fax If you reconnect the machine to the network be sure to se
43. loading sheets larger than A4D 8 gt x 11D in the bypass tray 6 Lower right cover Open this cover when a paper jam occurs 7 Right cover Open this cover when a paper jam occurs Rear and left view DAT003 1 Vents Prevent overheating 39 2 Getting Started Guide to Functions of the Machine s Options Guide to Functions of the Machine s External Options Region mainly Europe DATO05 1 Exposure glass cover Lower this cover over originals 2 Lower paper tray Holds up to 550 sheets of paper 3 Caster table for lower paper tray To use the lower paper tray attach the caster table 4 Lower paper trays Consists of two paper trays Holds up to 1 100 sheets of paper Each paper tray holds 550 sheets 36 Guide to Functions of the Machine s Options 5 Internal tray 2 If you select this as the output tray copied printed paper or fax messages are delivered here face down 6 Internal shift tray Sorts and stacks multiple sheets of paper 7 External tray If you select this as the output tray copied printed paper and fax messages are delivered here face down 8 Internal Finisher SR3130 Sorts stacks and staples multiple sheets of paper Copies can be punched if the optional punch unit is installed on the finisher 9 Internal Finisher SR3180 Sorts and stacks multiple sheets of paper and staples them without using staples Guide to Functions of the Machine s External Optio
44. on a client computer to the Document Server Storing Documents in Document Server e Ifthe machine is not used as the Document Server the maximum number of the documents that can be stored in the server may be less than the number described in the specification 1 Click the WordPad menu button in the upper left corner of the window and then click Print Inthe Select Printer list select the printer you want to use Click Preferences Inthe Job Type list click Document Server Click Details Enter a user ID file name password and user name as required N O GO BP W WN Specify the folder number to store the document in the Folder Number box When 0 is specified in the Folder Number box documents will be saved in the Shared folder Lis 116 5 Print 8 If the folder is protected by a password enter the password in the Folder Password box 9 Click OK 10 Change any other print settings if necessary 11 Click OK 12 Start printing from the application s Print dialog box e You can print the documents stored in the Document Server using the control panel For details see page 139 Printing Stored Documents Managing Documents Stored in Document Server If this machine is configured as a network printer using TCP IP you can view or delete the documents stored in the machine s Document Server using Web Image Monitor from a client computer connected to the net
45. on coated paper press the User Tools Counter key press Tray Paper Settings and then for each tray s Paper Type be sure to specify Paper Type to Coated Paper and Paper Thickness to the appropriate paper thickness To print on high gloss coated paper press the User Tools Counter key press Tray Paper Settings and then for each tray s Paper Type be sure to set Paper Type to Coated Paper Gloss e When loading coated paper or glossy paper always fan the paper before using it If a paper jam occurs or if the machine makes a strange noise when feeding stacks of coated paper feed the coated paper from the bypass tray one sheet at a time e After continuous printing of ASU A6D envelopes or other smaller custom paper sizes printing on different sized paper may require a wait of up to 1 minute for adjustments Thick Paper This section gives you various details about and recommendations concerning thick paper When loading thick paper of 106 300 g m 28 Ib Bond 1 10 lb Cover follow the recommendations below to prevent misfeeds and loss of image quality Recommended Paper Sizes and Types e Store all your paper in the same environment a room where the temperature is 20 25 C 68 77 F and the humidity is 30 65 e When loading paper in Trays 1 4 be sure to load at least 20 sheets Also be sure to position the side fences flush against the paper stack e Jams and misfeeds can occur when
46. the Document Server was exceeded While using the error job store function to store Normal Print jobs as Hold Print files the maximum page capacity was exceeded The hard disk became full after a file was stored The maximum file capacity of the Document Server was exceeded The maximum page capacity of the Document Server was exceeded The specitied folder is locked Messages Displayed When Using the Printer Function Delete Hold Print files automatic or unneeded files stored in the machine Delete some of the files stored in the Document Server or reduce the number of pages that you want to send Delete unneeded files stored in the machine Reduce the number of pages to print Delete the files stored in the Document Server or reduce the file size to be sent Delete the files stored in the Document Server Delete some of the files stored in the Document Server or reduce the number of pages that you want to send Unlock the folder or specify another folder number that can be used For details about locked folders see Security Guide 203 204 10 Troubleshooting When there is not enough free hard disk space HDD is full HDD is full HDD is full Auto When printing with the PostScript 3 printer driver the hard disk capacity for fonts and forms has been exceeded The hard disk became full while printing a Sample Print Locked Print Hold Print or S
47. the Original Is ScANNed cccecccccssssescsesessesesesescscscseeecseseseeecseseeeeaeees 101 Sorn a Docume n e en e E TE T A eam 103 S nding Stored Documenti seors eE i iaaii e ea ais 104 Printing he Joumal Manvaly nsession adore eden E E aN E a Eaa 106 5 Print Oe Aa e EEEE E N EEA OA T E AE ETA A AN E O NE 107 Displaying the Printer Driver Properes sercrennonriain nn i e E ENEE 108 UCI P e E E E N EE E E E EE 109 When Using the PCLO Printer Di Ver saiecccsscvencnscs reesicventeecdvsscetievendasde edesieaneeddv ncetiewsdandinecsiem accor 109 Prining CH Boh Sides OFS NGGI opsirni a r E EEA EEA S 110 When Using the PCL 6 Printer Driver c ccccccssssesesesessesesesesseseseseeecsesesececsesesecseseseseeseseeeseseseeeeseseeeeeass 110 Types of 2 SIS AP AEN x cecca5 eee acerecstcotceuntcsnssnteachoncecctacncthewtsienscpaxaedacisloczcatecsediantsnarnasexacdesenocansenseediniers 110 Combining Multiple Pages into Single Page ccceesssssssesesssseseseseseeseseseeecseseeeeseseseeecseseeceeseseeeeseseeeeeess i When Using the PCL 6 Printer Driver sececc szscaceseserscortesesoutestsvsetetecasessieiocosebeiaxtent nactetecaeeusieteaowebeactesten 111 Types of Combine Printing c ccccccccsssssssssssscsesesesesescccsesesesesesesesessseseseseseseseesesesesesesecsesesesesesesecseseseseneeees 111 Pining on Envelopes oreScsieconsestaneesexs utemnioestorisieatectoiel ace EEEE EE EEEE ONET EEE TON EENAA 113 Configuring Envelope Settings Using the Control Pan
48. 0 CKN017 CKN014 Combined Copying 2 Sided 4 Pages Combine 1 Side Copies two 2 sided originals to one side of a sheet 2 Sided 8 Pages Combine 1 Side Copies four 2 sided originals to one side of a sheet 1 Press Dup Combine Series 5 3 B v4 B U ce 8 3 A A4 Bypass led 2 sided 1 sided Cornb 2 orig 1 sided Comb 4 orig ana like bver Slip Sheet Edit Color Dup Combine Series Reduce Enlarge 2 Press Combine 3 Select 1 Sided or 2 Sided for Original If you selected 2 Sided you can change the orientation 2 B o 3 801480 ef A3 A4 AG Bras uto Paper Select Select original and copy type and or orientation Original Copy Ceres es Contine 1 Side gt ra Ela Spread Dplx hi Cover Slip Sheet Edit Color Press Combine 1 Side Select the number of originals to combine Press OK Select the paper size 2 tS oS Place the originals and then press the Start key Two Sided Combine Combines various pages of originals onto two sides of one sheet 8 3 Copy CKNO74 There are six types of Two Sided Combine 1 Sided 4 Originals Combine 2 Sides Copies four 1 sided originals to one sheet with two pages per side 1 Sided 8 Originals Combine 2 Sides Copies eight 1 sided originals to one sheet with four pages per side 1 Sided 16 Originals Combine 2 Sides Copies 16 1 sided originals to one sheet with eight pages p
49. 0 lip aka ANGELE EEN er Uno er Rew ak 0 Coooroyc3s Kooo1idc3e 00012 ats aa G OF Simai fae Ks KONG Brared 01 Brandt 02 Smoki fe Ks J X File Status ff RX File Status TX Mode _ 4 Place the original into the ADF 5 Make the scan settings such as scan size and resolution internet Fax E mail r Erel ee IJs sss Se E o meen 1 Sided Original Wg 00001 G3 00002 G3 00003 G3 00004 heeled nse ABCD COMPA YOKOHAMA O BERLIN OFF LONDON Original Feed Type Ice NY FFICE IKE ICE F 00007 G3 00008 G3 00010 G3 00011 6 KYOTO OFFIIBEIJING OF SHANGHAT HONG Ki CE FICE OFFICE OFFICE Meer Select Stored File J TX File Status RX File Si 6 Configure the transmission settings such as TX Mode as necessary 7 Specify a destination You can enter the destination s number or address directly or select from the Address Book by pressing the destination key If you make a mistake press the Clear key and then enter again 00001 G3 00002 G3 00003 G3 00004 G3 00005 G3 Coood NY FICE ICE ICE FEICE 5 00007 G3 00008 G3 00010 G3 00011 G3 00012 att 000 CE FICE OFFICE OFFICE TX File Status J RX File Status 8 When sending the same original to several destinations broadcasting specify the next destination 92 Basic Procedure for Transmissions Memory Transmission 9 If you send documents to Internet Fax or e mail destinat
50. 14 Pining Dala Using Various UNC TOINS cesnincsiieiraei iii aiaa eaa eaei eaea 16 Utilizing Stored DO CUMEM Ss gcaccscnssecotcuesncaemmntanceewecsiaeapdancsesuodnctnwutns te aaeiarendannsnsyetardsaeaineraanadorniameecnneees 17 Sending and Receiving Faxes without Papel ccccccsesssesssseseseseeseseseseeseseseseceeseseeeseseseecseseeeseeseaeeeeseseeeeeeass 18 Sending and Receiving Faxes via the Internet cccccccessssssesesssseseseseeseseseseeseseseeesesesesecseseseeseseseeseseseeeneeass 20 Sending and Receiving Faxes by Using the Machine without Fax Unit Installed cccccseeeeeeseeeeee 22 Using the Facsimile and the Scanner in a Network Environment cccccccccsssscscsesscsescsesscscseseeecsesessescseseeeees 23 Embedding Text Information in Scanned Files cccccccsccscsssscscsssscsesesesscsesesececsesesscsesesscscsesesecseseseeeeseseeneas 24 Preventing Information Leakage Security FUNCTHIONS ccccsssssssssseseseseseseseeecscsesesesesesesseseseseseseeetenseseseass 25 Centrally Controlling Scan Conditions and Distribution c cccccccscscsessssesesessesesesesseseseseseeseseseeecseseseeeeseseeeees 26 Monitoring and Setting the Machine Using a Computel c cccccccscssssesesesesseseseseeeeseseseeeeseseeeeeeseseeesseseneeeeass 27 Prevening BOL ale Vel i foldle lt e lg Copy Ngarsane na i E aai 28 2 Getting Started Guide to Names and Functions of COMpone nts ccsssssssssesesesesesesesescecsesesesesesesecseseseseseec
51. Fax CO SHMGHOD iis vaeseasccetsensasevorasietudandacioirts 94 95 FO ONC OOM excpuicsarttaracortennarsvat sone ene ents 44 Fax Received indicator A FU NS erence cee N E aieeaceess 134 Frequently used SettingS ccccccccsssseseseseeeeeesesees 12 Front COVO ccc hes heats eee ances 30 33 Funcion lt n See ee eee nee ee 41 H Hondse aesae sns ao 39 Hald Prihlasenie E 16 Home key e cccccccsscsesesseseseseeeeseseeeeeseseseceesenees 41 44 HOMe SCIeEeN eeeeeeeeeee 13 247 429 52 53 227 Home screen IMAge ssssessessesseseeseesresresresresresees 47 How fo Read the Manali srniisssnisirniasrnni 6 Immediate transmissiOn cc cccccseeeesseeseeees 97 98 eE QOL aE EE 173 Information SCLOOM cc cerssiesssssnrovsiiiavacndedssersdvevionadennees 9 imal sening Sisina 12 233 234 Internal Finisher SR3130 c cceeeeeee 37 38 40 Internal Finisher SR3 1 80 cceeeeeee 37 38 40 internal shih WRG cus stacseueadzeseecczabererssoracs 37 38 40 nernal ray bercement anaE 30 33 Internal Iray Zaserserianmrcniinnnniie 37 38 40 Interrupt key cccccscssesecesssseseseseeseseseteeeeseseeeeeeees 4 MP SUK AE ares E EAE T E T 20 J JUT eero TE 106 L ANE Onne O 18 LDAP SOIV EE eciusasst tons nccesicuriessaemasccineltonstgeoeenens 231 Loading orientation fixed papel ccceceeees 152 Loading PAPEL eeeeeeeseseeseseseteeeeseseteeeeseeeeeeeees 143 Loading two sided papel cecceeeeeeete
52. For details about how to make a program see page 57 Registering Functions in a Program For details about the procedure for registering Web pages to Favorites see Specifying the Settings for Favorites Convenient Functions Shortcuts to Web pages that are registered to Common Favorites can be registered to the Home screen When user authentication is enabled shortcuts to Web pages that are registered to Favorites by User can also be registered to a user s Home screen For details about the procedure for registering a shortcut using the Program screen see Registering a Shortcut to a Program to the Home Screen Convenient Functions How to Use the Home Screen When Using the Standard Operation Panel e You can register up to 72 function and shortcut icons Delete unused icons if the limit is reached For details see Deleting an Icon on the Home Screen When Using the Standard Operation Panel Convenient Functions e You can change the position of icons For details see Changing the Order of Icons on the Home Screen When Using the Standard Operation Panel Convenient Functions Adding icons to the Home screen using Web Image Monitor when using the standard operation panel 1 Start Web Image Monitor For details see Using Web Image Monitor Connecting the Machine System Settings 2 Log in to Web Image Monitor as an administrator For details see Security Guide 3 Point to Device Management
53. MP C2003 C2503 series User Guide What You Can Do with This Machine Getting Started Copy Fax Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting For information not in this manual refer to the HTML PDF Tiles on the supplied CD ROM v For safe and correct use be sure to read the Safety Information in Read This First before using the machine TABLE OF CONTENTS How to Read the Manuals EEEE EEEE eas eceseadestalwesieseinaslnnds bates ES E E E E EEE 6 S mb U d i h M 6 y ols Used n the CICS ts ccconicedcncscicembaotanemannnannidaroacobsmomdslea denen a S M d S ifi f mati odel opecific Infor OON e tt nanos et gat ak siding E E E sinus cineca dines aa E E E S ames O ajor Fo GS oa a a a a a ee 1 What You Can Do with This Machine FRE tC UN mC tee cca src ets ace ee AN EEEE one ace sn S EE AN EAT ENEA IE EAN E 9 Converting Documents to Electronic Formats Easily c cccccssssssssesessssesesesesseseseseescseseseeeeseseeeeseseseeeeseseeeeeaes 10 Kegislering SSI CMOS iesicee fiesta coxitesshe euieateu ie EE center tus cuca euacner EEE 1 Operating the Machine More Effectively cccccccssccssssseseseseseseseseseseseseseseseseseseseseseseseseseseseaeseneseeeneneneeeeees 12 Customizing the Home SEO Nes cedinas darn act cues dite ay uinitancbageeseaetntediio Es Erea iE E an EER 13 Making Copies Using Various FUnchOnSsseicierncosiic sinea
54. Operation Panel ccceeeee 48 How to Use the Home Screen When Using the Smart Operation Panel cccecccesseseeseseeseeseteeeeees 52 Adding Icons to the Home Screen When Using the Smart Operation Panel ccccceceeeeseeeeeee 53 Regilenng Funcions AM a Progi dM eseese S E i E 57 Example ol PROG AIMS sesser E EAEE a E EEEE EEEE TEER 60 Turming On OF the POW Sh sack ts oa csczcsoisvarcinescccusntineslsczactersctssunssentednenetieicisucesciaxsetacutsnantednsactencioversetacsesseuedearatante 63 Tp Ge the Main POWE sete sccce ge aasite oe tca te ones E E EEEE EER 63 Tumming Om ihe Main OY Sag cah ada rate eqns tee ce eecec cd ocee ses aacte Sencetotecsasquus fuerte E E EES 63 When the Authentication Screen is Displayed c ccccccecessssssssesesesseseseseseeseseseceseseseseeseseseceeseseeeseseseeeeseneeeees 64 User Code Authentication Using the Control Panel cccccccccsccsesscscsesscsessesesscsesececsesseseecseseeecseessseeeeaes 64 Logging In Using the Control Panel When Using the Standard Operation Panel c ccccseseeeeees 64 Logging In Using the Control Panel When Using the Smart Operation Panel cc ccccseeseseeeeeeeeees 65 Logging Out Using the Control Panel When Using the Standard Operation Panel cccceceeeeeees 66 Logging Out Using the Control Panel When Using the Smart Operation Panel cccccccesseeeeeees 66 FFM UE MNS pce Sse nt gc ect un a Se cele accede ce eee apen eas aceesteeenue
55. When printing two or more documents at a time repeat Step 2 Up to 30 documents can be printed 4 When specifying printing conditions press To Printing Screen and then configure print settings 5 Enter the number of print copies with the number keys The maximum quantity that can be entered is 999 6 Press the Start key 139 7 Document Server 140 8 Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations For the information not included in this chapter see Connecting the Machine System Settings on the supplied CD ROM or Web Image Monitor Help Displaying Top Page This section explains the Top Page and how to display Web Image Monitor e When entering an IPv4 address do not begin segments with zeros For example If the address is 192 168 001 010 you must enter it as 192 168 1 10 1 Start your Web browser 2 Enter http machine s IP address or host name in your Web browser s URL bar Top Page of Web Image Monitor appears If the machine s host name has been registered on the DNS or WINS server you can enter it When setting SSL a protocol for encrypted communication under environment which server authentication is issued enter https machine s IP address or host name Web Image Monitor is divided into the following areas Web Image Monitor 4 Home P ces English Switch Refresh 3 i Status Information gt
56. act your administrator Check whether there are Cannot access SIP server Check that the correct SIP Server any network problems IP Address is listed in SIP 13 18 Settings of Facsimile Features For details about SIP Settings see Initial Settings Fax For details about network problems contact your administrator Check whether there are The password registered for For details about network problems any network problems the SIP server is not the same contact your administrator 13 24 as the password registered for this machine Check whether there are In Effective Protocol the IP e Check that IPv4 in Effective any network problems address is not enabled or an Protocol is set to Active in 13 25 incorrect IP address has been System Settings For details registered about effective protocol see Interface Settings Connecting the Machine System Settings Check that the correct IPv4 address is specified for the machine in System Settings For details about IPv4 address see Interface Settings Connecting the Machine System Settings For details about network problems contact your administrator 188 Check whether there are any network problems 13 26 Check whether there are any network problems 14 01 Messages Displayed When Using the Facsimile Function The Effective Protocol and SIP Server IP Address settings are different or an incorre
57. all and then press the Enter key 3 Confirm the name of the computer The computer s name is displayed under Host Name You can also confirm the IPv4 address The address displayed under IPv4 Address is the IPv4 address of the computer 4 Next enter the command set user and then press the Enter key Be sure to put a space between set and user 5 Confirm the user name The user name is displayed under USERNAME Step 2 Creating a shared folder on a computer running Microsoft Windows Create a shared destination folder in Windows and enable sharing In the following procedure a computer which is running under Windows 7 Ultimate and participating in a domain is used as an example e You must log in as an Administrators group member to create a shared folder e f Everyone is left selected in step 6 the created shared folder will be accessible by all users This is a security risk so we recommend that you give access rights only to specific users Use the following procedure to remove Everyone and specify user access rights 1 Create a folder just as you would create a normal folder in a location of your choice on the computer 2 Right click the folder and then click Properties When using Windows XP right click the folder and then click Sharing and Security 3 On the Sharing tab select Advanced Sharing When using Windows XP on the Sharing tab select Share this folder Pr
58. als 13 6 Scan 4 Press Store File Ready Set original and specify destination 5 Press Store to HDD 6 If necessary specify the stored file s information such as User Name File Name Password and Select Folder e User Name Press User Name and then select a user name To specify an unregistered user name press Manual Entry and then enter the name After specifying a user name press OK e File Name Press File Name enter a file name and then press OK e Password Press Password enter a password and then press OK Re enter the password for confirmation and then press OK e Select Folder Specify the folder in which to save the stored files 7 Press OK 8 If necessary press Scan Settings to specify scanner settings such as resolution and scan size 9 Press the Start key Checking a Stored File Selected from the List This section explains how to preview a file selected from the list of stored files 132 Press Select Stored File i gt e e Lo Ler Lo fix Lec 1 Sided Original Wg aw 00002 00003 00008 ai anana ABCD COMPA YOKOHAMA O BERLIN OFF LONDON NY FFICE _ IICE ICE B 00007 00008 00010 00011 CE FICE OFFICE __ OFFICE HL Select Stored File j Specify the folder in which to save the stored files From the list of stored files select the file you want to check You can select more than one file
59. ancel the personal firewall of the client computer For details about firewall see Windows Help Use an application such as telnet to make sure SNMPv1 or SNMPv2 is set as the machine s protocol For details about how to check this see Remote Maintenance Using telnet Connecting the Machine System Settings Select the scanner used for the previous scan Check whether the client computer can use the TCP IP protocol Turn on the power Check whether the machine is connected to the network correctly Deselect the personal firewall function of the client computer For details about firewall see Windows Help Use an application such as telnet to make sure SNMPv1 or SNMPv2 is set as the machine s protocol For details about how to check this see Remote Maintenance Using telnet Connecting the Machine System Settings 223 224 10 Troubleshooting Scanner is not available Check the scanner connection status Network communication is not available because the machine s IP address could not be obtained from the host name If only IPv6 is set to Active the IPv address might not be obtained e Check whether the machine s host name is specified in the Network Connection Tool For the WIA driver check the Network Connection tab in the properties Use Web Image Monitor to set LLMNR of IPv6 to Active In Windows XP IPv address cannot be obtained from the host name S
60. and Asia Exposure glass A3D B4JISD A4DDO B5 JISUD A5L 8 x 13D A3D B4JISD A4DD B5 JISUD ASUD B6 JISUD 11 x 170 81 x 11D 81 3 x 130 Region B mainly North America Exposure glass 11 x 17D 8 2 x 14D 81 2 x 110D 51 2 x 81 20 11 x 17D 81 2 x 14D 81 2 x 11DD 51 3 x 81 2 D 10 x 140 7 4x 10 20 A30 A4DD 7 3 Copy 1 Press Auto Reduce Enlarge d4 amp Bypass 1 sided 2 sided TtoT 2 sided 2 sided 1 sided Cormb 2 orig 1 sided Comb 4 orig awa cal edo Rotate Sort OD DA Cover Slip Sheet Edit Color Dup Combine Seri 2 Select the paper size 3 Place the originals and then press the Start key 74 Duplex Copying Duplex Copying Copies two 1 sided pages or one 2 sided page onto a 2 sided page During copying the image is shifted to allow for the binding margin CKNO09 There are two types of Duplex 1 Sided 2 Sided Copies two 1 sided pages on one 2 sided page 2 Sided 2 Sided Copies one 2 sided page on one 2 sided page The resulting copy image will differ according to the orientation in which you place your originals D or D Original orientation and completed copies To copy on both sides of the paper select the original and copy orientation according to how you want the printout to appear Be EB e e 7 75 3 Copy eo 7 5 D 4 B U wh A A4 Bypass Azog A4ea3 o 100 ed 2 sided 1 sided
61. and the folder name for the destination are correct Press Exit and then send the documents again Even if you turn on the power immediately depending on the mail server the machine might not be able to resume reception of the Internet Fax if the timeout period has not expired Wait until the mail server s timeout period has expired and then resume reception of the Internet Fax For details about reception of the Internet Fax contact your administrator Record the code number shown on the screen and then contact your service representative Other functions can be used If you press Exit the machine returns to standby mode and starts transmitting the stored pages Check the pages that have not been sent using the Communication Result Report and then resend those pages Press Exit and then send the documents again Messages Displayed When Using the Facsimile Function Some page s are near The first page of the The original s blank side might have blank document is almost blank been scanned Be sure to place your originals correctly For details about determining the cause of blank pages see Detecting Blank Pages Fax e Settings that can be confirmed in System Settings or Facsimile Features on the control panel can also be confirmed from Web Image Monitor For details about how to confirm the settings from Web Image Monitor see Web Image Monitor Help e If the paper tray run
62. and then click Device Home Management A Click Edit Icons 5 Point to ticon can be added of the position that you want to add and then click Add 6 Select the function or shortcut icon you want to add 7 Click OK four times Adding icons to the Home screen using the User Tools When using the standard operation panel In the following procedure a shortcut to a copier program is registered to the Home screen 1 Register a program 2 Press the User Tools Counter key CXX005 A9 2 Getting Started 3 Press Edit Home 23 Address Book Mangmnt Facsimile Features Tray Paper Settings Q Printer Features at Edit Horne Scanner Features Browser Features Extended Feature Sett 4 Press Add Icon Add con ores the default icon display on the Home screen rts an image on the top right of the Horne screen 5 Press the Program tab Extended Feature 50 How to Use the Home Screen When Using the Standard Operation Panel 6 Make sure that Copier Program is selected ee O eron Eco copy Secret copy Background numbe ring 7 Select the program you want to add 8 Specify the position where Blank is displayed Add Icon Select a Target Destination Select a target destination Only blank destinations can be selected eeee LILII Blank Select Destination
63. at are not indicated are still open You may have loaded the paper incorrectly When You Have Problems Operating the Machine Change the Weekly Timer setting For details about the Weekly Timer setting see Timer Settings Connecting the Machine System Settings For details about how to log in when User Code Authentication is enabled see When the Authentication Screen is Displayed Getting Started Enter your login user name and user password For details about the Authentication screen see When the Authentication Screen is Displayed Getting Started Remove the jammed paper by following the procedures displayed on the control panel For details about removing jammed paper see Removing Jammed Paper Troubleshooting Close all the covers of the machine Load the paper correctly For details about loading paper see Loading Paper Paper Specifications and Adding Paper 1 7 10 Troubleshooting Misfeeds occur frequently Using curled paper often e Take the stiffness out of the paper causes misfeeds soiled with your hands to straighten out paper edges or slipped the curl positions while performing Load the paper up side down so staple or stack printing that the curled edges face downward For details about recommended paper see Recommended Paper Paper Specifications and Adding Paper Lay cut paper on a flat surface to prevent paper from curling and do not lean it against the wall For
64. being fed at once fan the paper before loading it e If you load paper when only a few sheets of paper remain in the tray multiple sheet feeding may occur Remove any remaining paper stack them with the new sheets of paper and then fan the entire stack before loading it into the tray e Straighten curled or warped paper before loading e For details about the paper sizes and types that can be used see page 155 Recommended Paper Sizes and Types e You might at times hear a rustling noise from paper moving through the machine This noise does not indicate a malfunction 143 144 9 Adding Paper and Toner Loading Paper into Paper Trays Every paper tray is loaded in the same way In the following example procedure paper is loaded into Tray 2 2 D Region A mainly Europe and Asia Tray 1 can hold A4U paper only If you want to print on ASL B5 JISD or 81 2 x 11D from Tray 1 contact your service representative D Region B mainly North America Tray 1 can hold 81 32 x 11 paper only If you want to print on A4L A5D or B5 JISD from Tray 1 contact your service representative Check the paper edges are aligned at the right side If a paper tray is pushed vigorously when putting it back into place the position of the tray s side fences may slip out of place Check that paper in the paper tray is not being used and then pull the tray carefully out until it stops Square the paper and l
65. ble The machine could not access Hard disk correctly This data cannot be printed The specified data is either corrupt or it cannot be printed from a memory storage device using the Direct printing function An RPCS command error occurred For details about user authentication see Security Guide Check that the data is valid Turn off the power and then back on again If the message appears frequently contact your service representative Check that the data is valid For details about the kinds of data that can be printed from a memory storage device using the Direct printing function see Direct Printing from a Memory Storage Device Print Check using the following procedure e Check if the communication between the computer and the machine is working correctly Check if the correct printer driver is being used Check if the machine s memory size is set correctly in the printer driver Check that the printer driver is the most up to date version available Compressed Data Error Data storage error Error has occurred Exceeded max number of files to print for temporary stored jobs Exceeded max number of pages to print for temporary stored jobs Failed to obtain file system File system is full The printer detected corrupt compressed data You tried to print a Sample Print Locked Print Hold Print or Stored Print file or to store a
66. can be scanned by this machine was exceeded during writing to the memory storage device The scan could not be completed because there was insufficient hard disk memory at the time of saving to the memory storage device Unlock the write protection on the memory storage device Check to see if the memory storage device is defective Check the memory storage device It might be unformatted or its format might be incompatible with this machine Check the file name set at the time of scanning For details about the characters that can be used in file names see Specifying the File Name Scan Reduce the number of documents to be written to the memory storage device and then try again Select whether or not to save the scanned document to the memory storage device Messages Displayed on the Client Computer This section describes likely causes of and possible solutions for the main error messages displayed on the client computer when using the TWAIN driver If a message not described here appears act according to the message 218 Any of Login User Name Login Password or Driver Encryption Key is incorrect Authentication succeeded However the access privileges for scanner function has been denied Cannot add any more scanning mode Cannot detect the paper size of the original Specify the scanning size Cannot specify any more scanning area Clear Misfeed s in
67. cations and Adding Paper Cannot detect original Original is not placed or the Place the original correctly size original placed on the Specify the paper size exposure glass is a non When placing an original directly standard size on the exposure glass the lifting lowering action of the exposure glass cover or the Auto Document Feeder ADF triggers the automatic original size detection process Lift the exposure glass cover or the ADF 30 degrees or more 182 Cannot display preview of this page Cannot punch this paper size Cannot staple paper of this size Check paper size Duplex is not available with this paper size Exceeded the maximum number of sheets that can be used Copying will be stopped File being stored exceeded max number of pages per file Copying will be stopped Messages Displayed When Using the Copy Document Server Function The image data may have been corrupted The Punch function cannot be used with paper size selected The Staple function cannot be used with paper size selected An irregular paper size is set A paper size not available in Duplex mode has been selected The number of pages the user is permitted to copy has been exceeded The scanned originals have too many pages fo store as one document Press Exit to display the preview screen without a thumbnail If the selected document contains several pages pre
68. cesscssemcoanceadiommanccute 30 33 41 COn Mn ee Ter et er eee 47 71 Copy CMOMIGNOM ia cscnssaesessssrancansssesengtecasesnnssuneanneners 77 Copy Document Servel c cccccccseeesesesseeeeeeees 182 BTS 611 a gt 4 eee eer 84 Custom size PODEM aiscncsswnrnnctavanarnnedoneteieanonenwions 148 D Data ln TACIE COR cesppicsssswroacsastiSconnsoxencnentsennad 41 44 Data security for COPYING ccscsseseseseseseteteeseeeeees 28 Destinat Oliliescicstavcasantainraceeeeeinandcitavseaneanttects 125 229 Display lanQuage cccccccseseesesseseeseteeeeeteteeeeees 46 Display pane lence scssinccnczsescsncenesecsccerneceienentennt 41 44 Distributed scan mManageMent ccccceseeeeees 26 Document Server 10 17 48 90 115 116 137 LSP sects sas EE E ee EA E 26 Dio gt oe ee oe er oe E ee 14 Duplex 0 0 Aerie sor nee ori eer Nee te sore 9 75 E EAGT CCFO eiea e 130 E mail destination 127 129 E mail transmisi ON 20 Embedding text information 24 Energy Saver key ccceseeseseseseseeseeeseseseseseeeees 41 Poler ke ynecsinoereia oe i 41 Envelope ccccceceeeeseeeeee 85 86 113 114 163 EE AE e PEN E E E E E 199 ENO TOON oera E E 199 Exposure glOSSuseronpiinaa ie 29 33 67 Exposure glass COVED ccccceeeeeseeeeeeee 29 36 38 EXPOSE cacncdeccssavndntoacetcaancansedeienavacercaureainecclices 31 35 External OphoNSsgossirirsanrasiiinvonunnirrnneisss 36 a L D a T ET 37 38 40 F Facsimile 47 91 186
69. cify E mail TX Results in TX Mode Specify Send Later in TX Mode Specify Fax Header Print in TX Mode If you register destinations and scan settings that you use often you can skip the procedures to specify them when sending a scanned file You can use folders to organize stored files by user name or intended use You can check whether the transmission settings are correct before and after transmission You can send a fax at a specified time This setting can be used if the receiver specities forwarding destinations by senders e Depending on the options installed some functions cannot be registered For details see Functions Requiring Optional Configurations Getting Started e The names of programs given above are just examples You can assign any name to a program according to your objectives Depending on your business details or the type of documents to be scanned registering a program cannot be recommended Turning On Off the Power Turning On Off the Power The main power switch is on the right side of the machine When this switch is turned on the main power turns on and the main power indicator on the right side of the control panel lights up When this switch is turned off the main power turns off and the main power indicator on the right side of the control panel goes out When this is done machine power is off When the fax unit is installed fax files in memory
70. ck the machine s system status operational status of each function and current jobs You can also display the job history and the machine s maintenance information Data In indicator facsimile and printer mode Flashes when the machine is receiving print jobs or LAN Fax documents from a computer See Fax and Print Communicating indicator Fax Received indicator Confidential File indicator Communicating indicator Lights continuously during data transmission and reception e Fax Received indicator Lights continuously while data other than personal box or Memory Lock file is being received and stored in the fax memory See Substitute Reception Fax e Confidential File indicator Lights continuously while personal box data is being received Blinks while Memory Lock file is being received See Personal Boxes and Printing a File Received with Memory Lock Fax Media access lamp Lights up when a memory storage device is inserted in the media slot Media slots Use to insert an SD card or a USB flash memory device 43 2 Getting Started Guide to the Names and Functions of the Machine s Control Panel When Using the Smart Operation Panel 1 2 3 CXV208 1 Home key Press to display the Home screen For details see page 52 How to Use the Home Screen When Using the Smart Operation Panel 2 Display panel This is a touch panel display that features icons keys shortcuts and widgets that allow y
71. copier mode e For details about how to make two sided copies see page 75 Duplex Copying e In printer mode e To print on letterhead paper when Auto Detect is specified for Letterhead Setting you must specify Letterhead as the paper type in the printer driver s settings e Ifa print job is changed partway through printing from one sided to two sided printing one sided output after the first copy may be printed facing a different direction To ensure all paper is output facing the same direction specify different input trays for one sided and two sided printing Note also that two sided printing must be disabled for the tray specified for one sided printing e For details about how to make two sided prints see page 110 Printing on Both Sides of Sheets 154 Recommended Paper Sizes and Types Recommended Paper Sizes and Types This section describes recommended paper sizes and types e If you use paper that curls either because it is too dry or too damp a staple clogging or paper jam may Occur e Do not use paper designed for inkjet printers as these may stick to the fusing unit and cause a misfeed e When you load OHP transparencies check the front and back of the sheets and place them correctly or a misfeed might occur Tray 1 60 300 g m 16 lb Bond 110 Ib Cover Plain Paper Thick Paper 4 60 300 g m 16 lb Bond 110 Ib Cover Plain Paper Thick Paper 4 Region A AAD Regio
72. ct IP address has been registered The DNS server SMTP server or folder specified for transfer to was not found or the destination for Internet Fax around not through the SMTP server could not be found Check that the correct IP address is specified for the machine in System Settings For details about IP address see Interface Settings Connecting the Machine System Settings For details about network problems contact your administrator Check that the following settings in System Settings are listed correctly e DNS server e Server name and IP address for the SMTP Server For details about these settings see Interface Settings or File Transfer Connecting the Machine System Settings Check that the folder for transfer is correctly specitied Check that the computer in which the folder for transfer is specified is correctly operated Check that the LAN cable is correctly connected to the machine For details about the network connection of the destination contact the administrator at the destination For details about network problems contact your administrator 189 190 10 Troubleshooting Check whether there are any network problems 14 09 Check whether there are any network problems 14 33 E mail transmission was refused by SMTP authentication POP before SMTP authentication or login authentication of the computer in which the folder
73. ctions Cannot Be Executed Simultaneously If you are not able to carry out your job it may be that the machine is being used by another function Wait until the current job is completed before trying again In certain cases you can carry out another job using a different function while the current job is being performed For details about Function Compatibility see Function Compatibility Troubleshooting 181 10 Troubleshooting Messages Displayed When Using the Copy Document Server Function e If you cannot make copies as you want because of the paper type paper size or paper capacity problems use recommended paper For details about recommended paper see page 155 Recommended Paper Sizes and Types Messages Causes Solutions Cannot delete the folder The folder cannot be deleted Unlock the locked original to delete it because it contains locked because it contains a locked For details about locked files see files Please contact the file original Security Guide administrator Cannot detect original The original placed on the e Place the original on the exposure size exposure glass is a non glass again Face the original standard size down If the machine cannot detect the size of the original specify the size manually do not use Auto Paper Select mode or the Auto Reduce Enlarge function For details about specifying the settings see Sizes Detectable with Auto Paper Select Paper Specifi
74. cuments may sometimes not be scanned depending on a combination of items such as the specified scaling factor and document size For details about how to set permissions see Security Guide Enter the destination directly to send data separately A destination for which the protection code is set cannot be called by the program Cancel the protection code setting or send scanned files to the destination separately Check whether the original is set upside down Change OCR Scanned PDF Blank Page Sensitivity in Scanner Features to Sensitivity Level 1 Change the orientation of the original and then try to scan the original again ya 10 Troubleshooting Exceeded max data capacity Check scanning resolution then press Start key again Exceeded max data capacity Check the scanning resolution then reset n original s n in the message represents a changeable number Exceeded max data capacity Check the resolution and the ratio and then press the Start key again Exceeded max number of files which can be used in Document Server at the same time Not all of the image will be scanned The scanned data exceeded maximum data capacity The scanned original exceeded maximum data capacity The data being scanned is too large for the scale ratio specified in Specify Size The maximum number of files that can be stored in the Documen
75. d Personal Box for example cannot be delivered Be sure to check the settings in the fax function before deleting any destinations 1 Display the initial settings screen e When using the standard operation panel Press the User Tools Counter key e When using the Smart Operation Panel Press the Home key on the top left of the control panel Flick the screen to the left and then press the User Tools icon E on the Home screen 4 2 Press Address Book Mangmnt 3 Check that Program Change is selected 4 Select the name whose fax destination you want to delete Press the name key or enter the registered number using the number keys 95 4 Fax You can search by the registered name user code fax number folder name e mail address or IP Fax destination 5 Press Fax Dest 6 Press Change under Fax Destination 7 Press Delete All and then press OK under Fax Destination Adv Features Change Change Fax Header and Label Insertion are also available for internet fax and IP Fax Change 8 Press OK 9 Press Exit 10 Close the initial settings screen e When using the standard operation panel Press the User Tools Counter key e When using the Smart Operation Panel Press User Tools Counter f on the top right of the screen 96 Transmitting while Checking Connection to Destination Immediate Transmission Transmitting while Checking Connection to Des
76. d When the machine is in Sleep mode the Energy Saver key flashes slowly 9 Login Logout key Press to log in or log out 10 User Tools Counter key e User Tools Press to change the default settings to meet your requirements See Accessing User Tools Connecting the Machine System Settings e Counter Press to check or print the counter value See Counter Maintenance and Specifications You can find out where to order expendable supplies and where to call when a malfunction occurs You can also print these details See Checking Inquiry Using the User Tools Maintenance and Specifications 11 Simple Screen key Press to switch to the simple screen See Switching Screen Patterns Getting Started 12 key Enter key Press to confirm values entered or items specified 13 Start key Press to start copying printing scanning or sending 14 Sample Copy key Press to make a single set of copies or prints to check print quality before making multiple sets See Sample Copy Copy Document Server 15 Stop key Press to stop a job in progress such as copying scanning faxing or printing 16 Clear key Press to delete a number entered 17 Number keys Use to enter the numbers for copies fax numbers and data for the selected function 42 20 21 22 Guide to the Names and Functions of the Machine s Control Panel When Using the Standard Operation Panel Check Status key Press to che
77. d by the symbol that corresponds to the region of the model you are using For details about which symbol corresponds to the model you are using see page 7 Model Specific Information Model Specific Information This section explains how you can identify the region your machine belongs to There is a label on the rear of the machine located in the position shown below The label contains details that identify the region your machine belongs to Read the label DAT014 The following information is region specific Read the information under the symbol that corresponds to the region of your machine D Region mainly Europe and Asia If the label contains the following your machine is a region A model e CODE XXXX 25 27 29 e 220 240 V Region B mainly North America If the label contains the following your machine is a region B model e CODE XXXX 17 18 e 120 127 V e Dimensions in this manual are given in two units of measure metric and inch If your machine is a Region A model refer to the metric units If your machine is a Region B model refer to the inch units e f your machine is a region A model and CODE XXXX 25 27 is printed on the label see E Region mainly Europe also e If your machine is a region A model and CODE XXXX 29 is printed on the label see E Region mainly Asia also Names of Major Features In this manual major features of the machine are referred to as fol
78. d while connecting to the server for LDAP authentication or Windows Authentication The PDF document you have tried to print has no privileges to print The entered login user name or login password is not correct The logged in user is not allowed to use the selected function The logged in user does not have the privileges to register programs or change the paper tray settings When a user cannot be registered Auto registration of user information has failed Automatic registration of information for LDAP Authentication or Windows Authentication failed because the Address Book is full Check the status of the server Contact the owner of the document Check that the user name and password are correct For details about how to set permissions see Security Guide For details about how to set permissions see Security Guide For details about automatic registration of user information see Security Guide 205 206 10 Troubleshooting Information for user authentication is already registered for another user When other errors occur 85 Error 98 Error 99 Error Command Error The user name for LDAP or Integration Server authentication was already registered in a different server with a different ID and a duplication of the user name occurred due to a switching of domains servers etc The specified graphics library is unavaila
79. delivering or sending by e mail while storing in the Document Server only some of the pages could be scanned When data transmission fails Authentication with the The entered user name or destination has failed Check password was invalid settings To check the current status press Scanned Files Status Exceeded max E mail size Sending E mail has been cancelled Check Max E mail Size in Scanner Features Sending the data has failed The data will be resent later 214 The file size per page has reached the maximum e mail size specified in Scanner Features A network error has occurred and a file was not sent correctly Specify whether to use the data or not Check that the user name and password are correct Check that the ID and password for the destination folder are correct A password of 128 or more characters may not be recognized Change the scanner features settings as follows Increase the e mail size limit in Max E mail Size Change the Divide amp Send E mail setting to Yes per Page or Yes per Max Size For details about these settings see Send Settings Scan Wait until sending is retried automatically after the preset interval If sending fails again contact your administrator Transmission has failed Insufficient memory in the destination hard disk To check the current status press Scanned Files
80. e Name Delete 001 X Not Programmed 003 X Not Programmed 005 X Not Programmed 007 X Not Programmed 009 X Not Programmed 011 X Not Programmed Enter the program name Press OK Press Exit The number of characters you can enter for a program name varies depending on the functions as follows e Copier 34 characters e Document Server 34 characters e Facsimile 20 characters e Scanner 34 characters When a specified program is registered as the default its values become the default settings which are displayed without pressing the Program key when modes are cleared or reset and after the machine is turned on See Changing the Default Functions of the Initial Screen Convenient Functions When the paper tray you specified in a program is empty and if there is more than one paper tray with the same size paper in it the paper tray prioritized under Paper Tray Priority Copier or Paper Tray Priority Facsimile in the Tray Paper Settings tab will be selected first For details see System Settings Connecting the Machine System Settings Destinations that are registered in the machine s Address Book can be registered to a program of the scanner mode Destinations can be registered to a program of the scanner mode only when Include Destinations is selected for Program Setting for Destinations in Scanner Features For details about the setting see Gen
81. e POP3 Check that the correct User Name any network problems IMAP4 server and Password are listed in Fax E 15 02 mail Account of System Settings For details about Fax E mail Account see File Transfer Connecting the Machine System Settings For details about network problems contact your administrator Check whether there are No machine e mail address Check that the correct machine e any network problems is programmed mail address is specified in 15 03 System Settings For details about settings of e mail address see File Transfer Connecting the Machine System Settings For details about network problems contact your administrator 19 10 Troubleshooting Check whether there are Cannot find the DNS server e Check that the following settings any network problems or POP3 IMAPA4 server in System Settings are listed 15 11 correctly e P address of the DNS Server the server name or IP address of the POP3 IMAP4 server the port number of the POP3 IMAPA server e Reception Protocol For details about these settings see Interface Settings or File Transfer Connecting the Machine System Settings e Check that the LAN cable is correctly connected to the machine e For details about network problems contact your administrator Check whether there are Cannot log in to the POP3 e Check that the following settings any network problems IMAP4 server
82. e Scanner function Five long beeps repeated Soft alert An original has been left on the four times exposure glass or paper tray is empty Five short beeps repeated Strong alert The machine requires user attention five times because paper has jammed the toner needs replenishing or other problems have occurred e Users cannot mute the machine s beep alerts When the machine beeps to alert users of a paper jam or toner request if the machine s covers are opened and closed repeatedly within a short space of time the beep alert might continue even after normal status has resumed e You can select to enable or disable beep alerts For details about Panel Key Sound see General Features Connecting the Machine System Settings 175 176 10 Troubleshooting When You Have Problems Operating the Machine When the machine is turned on the only icon that appears on the home screen is the Copier icon When using the standard operation panel The machine has just been turned on and the User Tools screen is displayed but the User Tools menu has items missing The indicator lamp remains lit and the machine does not enter Sleep mode even though the Energy Saver key was pressed The display is turned off Nothing happens when the Check Status key or the Energy Saver key is pressed Functions other than the copier function are not yet ready Functions other than the copier function are
83. e Smart Operation Panel 5 Main power switch To operate the machine the main power switch must be on If it is off open the main power switch s cover and turn the switch on 6 Internal tray 1 Copied printed paper and fax messages are delivered here 7 Front cover Open to access the inside of the machine 8 Paper trays Trays 1 2 Load paper here 9 Lower paper trays Load paper here 30 Guide to Names and Functions of Components Front and right view ATAN WAM N V4 N DAT002 1 ADF s extender Pull this extender to support large paper 2 Vents Prevent overheating 3 Bypass tray Use to copy or print on OHP transparencies adhesive labels and paper that cannot be loaded in the paper trays 4 Paper guides When loading paper in the bypass tray align the paper guides flush against the paper Extender Pull this extender out when loading sheets larger than A4D 8 gt x 11D in the bypass tray 31 2 Getting Started 6 Lower right cover Open this cover when a paper jam occurs 7 Right cover Open this cover when a paper jam occurs Rear and left view DATO003 1 Vents Prevent overheating Guide to Components Region B mainly North America A CAUTION Do not obstruct the machine s vents Doing so risks fire caused by overheated internal components 32 Guide to Names and Functions of Components Front and left view DATOO1
84. e drivers Log on as an Administrators group member Insert the provided CD ROM into the computer s CD ROM drive If the AutoPlay dialog box appears click Run SETUP EXE If you are using a computer that is running Windows 8 or Windows Server 2012 click the drive and CD ROM names when these appear in the upper right corner of the screen and then click Run SETUP EXE 3 Select an interface language and then click OK A Click Quick Install a 11 12 gt O amp Np The software license agreement appears in the License Agreement dialog box After reading the agreement click I accept the agreement and then click Next Click Next Select the machine model you want to use in the Select Printer dialog box Click Install Configure the user code default printer and shared printer as necessary Click Continue The installation starts If the User Account Control dialog box appears and then click Yes or Continue Click Finish When you are prompted to restart your computer restart it by following the instructions that appear Click Exit in the first window of the installer and then take out the CD ROM 107 108 5 Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from Devices and Printers e Manage Printers permission is required to change the printer settings Log on as an Administrators group membe
85. e for Transmissions Memory Transmission This section describes the basic procedure for transmitting documents using Memory Transmission You can specify the fax IP Fax Internet Fax e mail or folder destinations Multiple types of destination can be specified simultaneously e It is recommended that you call the receivers and confirm with them when sending important documents e If there is a power failure the main power switch is turned off or the machine is unplugged for about one hour all the documents stored in memory are deleted As soon as the main power switch is turned on the Power Failure Report is printed to help you check the list of deleted files See When an Error Is Notified via a Report or E mail Troubleshooting 1 Display the initial facsimile screen e When using the standard operation panel Press the Home key on the top left of the control panel and press the Facsimile icon on the Home screen 2 3 z a oo F Se jaay Xe4 CXX002 e When using the Smart Operation Panel Press the Home key on the top left of the control panel Flick the screen to the left and then press the Fax icon on the Home screen 4 2 Make sure Ready appears on the screen 9 4 Fax 3 Make sure Immed TX is not highlighted petFoc Email _ Folder _ Cee 3 Co0003 c3 ffroooo4 c3 ro0005 c3 00006 G3x MA 0 EEN or N OFF Ui er OFF Rey ak 0 YORK
86. e machine received a Check if the computer is working command to stop correctly transmission from the printer driver Job reset is automatically Specify the correct paper size and performed if the specified then print the file again paper size is incorrect Job reset is automatically Specify the correct paper type and performed if the specified then print the file again paper type is incorrect 10 When there is a problem with the print settings Classification Code is incorrect 200 The classification code has Enter the correct classification code not been entered or the classification code has been entered incorrectly Messages Displayed When Using the Printer Function Classification Code is The classification code is not Select Optional for classification incorrect supported with the printer code For details about how to specify driver classification code settings see Configuring Classification Codes Print Duplex has been Duplex printing was e Select an appropriate paper size cancelled canceled for the duplex function For details about paper see Specifications for the Main Unit Maintenance and Specifications Change the setting for Apply Duplex in System Settings to enable duplex printing for the paper tray For details about setting Apply Duplex see Tray Paper Settings Connecting the Machine System Settings Exceeded max pages The number of page
87. e mn mn Eee anne Siar aes 150 162 TONE aen ees acer da cancers EE 167 169 Toy eemenrer ter erence are rere an eer terre nen te 30 34 iie aP E E E 30 34 Turning On Off the PoWel ccccsssseseseseseteteeeees 63 Two Sided Combine c ccccccccccesssseseeseeeeeeeneeeees 81 Two sided PAD el eeecececscesesesesseseseseeseseseseeeesenees 152 U Unauthorized copy prevention 28 Used Tonene eeii 169 User coriledi Gs ee een ee 229 User code authentication ccccccccssseseesesseeeesees 64 User Tools Counter key ccccccccscceseseteneeeeeeeees 41 Using scanned files on the computet 00604 10 235 MEMO 236 EN EN CUS EN D176 7503 2013 ENCGB ENCUS ENCAU gt D176 7503
88. ec ucctcces cerca deccscadsescss diac esei isi a 86 SI era tetera tec au pe ett enn and ae cree tec eens N A I AEE I easements 87 Chandind the Numberol adiis iienn iie E tendon omsnnes 88 Storing Data inthe Document Seryekencesnnreneninuena n eases eaiameeneaanee 90 4 Fax Basic Procedure for Transmissions Memory Transmission c ccccccsssssscscsesesesessesescseseseseseseecseseseseaeeeseeees 91 Sending Originals Using the Exposure Glass Memory Transmission cccscssesesessesesesesseseseseteesesenees 93 Registering a CGI SINC Ol nna rsoet reece seeaucsocetnecpaceasacenesantie otaeauch nn Soedinie ie laonee nolawnhtenidost Cosdipstanaaaoed eaantaiaeet 94 Deleting a Fax Destination c cccccccccccscsesscsesscsescescsesscsesscsesesecsesecsesessesesaesesacsesecsesecscsecsesesaeseeeeseecseseeaeseees 95 Transmitting while Checking Connection to Destination Immediate Transmission cccccccccseseeeseeeeees 97 Sending Originals Using the Exposure Glass Immediate Transmission ccccccssssesesesseseseseneeeeseeeeees 98 Canceling a Transmission c cccccscscsssscscsscscscescseesesesecsesessesesscsesscsesessesesscsscacseseesesecsesessesecseseaeseessseeecseeeeass 100 Canceling a Transmission Before the Original Is SCANNE c ccccscssssescsesessescsesesescsesececscseseeesseseeeees 100 Canceling a Transmission While the Original Is Being SCANNEd cccccccscesseseseeeesesecseeeseseeeeseeeesees 100 Canceling a Transmission After
89. ed or applications available only on the Smart Operation Panel are used Media access lamp Lights up when a memory storage device is inserted in the media slot Media slots Use to insert an SD card or a USB flash memory device A5 2 Getting Started Changing the Display Language You can change the language used on the display English is set as default 1 Display the initial settings screen e When using the standard operation panel Press the User Tools Counter key CXX005 e When using the Smart Operation Panel Press the Home key on the top left of the control panel Flick the screen to the left and then press the User Tools icon E on the Home screen 4 2 Press language key until the language you want to display appears 3 Close the initial settings screen e When using the standard operation panel Press the User Tools Counter key e When using the Smart Operation Panel Press User Tools Counter f on the top right of the screen Changing the Display Language When Using the Smart Operation Panel You can change the language used on the display English is set as default 1 Press the Home key on the top left of the control panel Flick the screen to the left and then press the Change Languages Widget on the Home screen 4 2 Select the language you want to display 3 Press OK 46 How to Use the Home Screen When Using the Standard Operation Panel How to Use the Home
90. eeeeeees 147 Loading Orientation fixed Paper or Two sided PApel c cccccssssssssssesesesesesesessescseseseseseseescseseseseseeetetseseseees 52 Recommended Paper Sizes and Type ccssscsssssssesesesessesesesecesesesesceseseseeseseseseesesesecseseseceeseseeeeseseneeeeseaees 155 TAG KP Ci SE acetic EENE en sects vn cen erences ENEA AEA A 162 FEI SS E ENA io goatee br orm N een sty near henna soma ANES 163 PR TIA i yc gnc Sc sc ng ta sce ce omni 167 Sending Faxes or Scanned Documents When Toner Has RUN OUb ccccsssscsesseseseesesessesesecseseeseseeeaes 169 D opa ogo Ued Ko a meta mee Neen ante te mes Net nT eUNre E een te Te 169 10 Troubleshooting Whena Status oto pl ca B1 hyo 0h c Amaia tiene ne an sent ee Oe eer een nn eee ee ee 171 When the Indicator Lamp for the Check Status Key Is Lit or Flashing ccccccceceseeeeeseteteteteteteteteeee 173 When the Machine Makes a Beeping SOUnd ccccsssssssssssesesessseseseseeeseseseeeesesesesseseseceeseseeeseseseeeeseseeeees 23 When You Have Problems Operating the MAChine cccccccsssssesesessesesesesseseseseeeeseseseeeeseseeeseseseeeeseseeeees 176 When Multiple Functions Cannot Be Executed Simultaneously ccccccssesssesesseseseseeseseseseeeeseseeessesenees 181 Messages Displayed When Using the Copy Document Server FUNCTION ccccccsesesesssseeeseseseseseeeeeessees 182 Messages Displayed When Using the Facsimile FUNCTION cccccccsessssesesessesesese
91. eft of the control panel Flick the screen to the left and then press the User Tools icon E on the Home screen 4 Press Address Book Mangmnt Check that Program Change is selected Select the name whose folder you want to delete Press the name key or enter the registered number using the number keys You can search by the registered name user code fax number folder name e mail address or IP Fax destination Press Folder Press the protocol which is not currently selected A confirmation message appears Press Yes Press OK Press Exit Close the initial settings screen e When using the standard operation panel Press the User Tools Counter key e When using the Smart Operation Panel Press User Tools Counter f on the top right of the screen Basic Procedure When Using Scan to Folder Entering the Path to the Destination Manually l Press Manual Entry Folder Dest 00001 00007 C0001 2 att C0001 3 at ABCD COMPA IKYOTO OFFI Branch_01 Branch_02 NY CE g ret o Siect ff Security Sender Name 2 Press SMB 3 Press Manual Entry on the right side of the path field Enter the path for the folder In the following example path the shared folder name is user and the computer name is deskO1 desk01 user 5 Press OK Depending on the destination setting enter the user name for logging in to the computer Press Manual Entry to the right of the
92. el c ccccscscsssesesesesssecseseseseseeeececseseseseseeseneees 113 Printing on Envelopes Using the Printer Driver cccccccsssesesessssesesesesseceseseeecseseseeecseseseceeseseeeeseseseseeseaees 114 Saving and Printing Using the Document Servel c cccccscssssesesssssseseseeseseseseecesesesecsesessseeseseeeeesesenecseseeeeeeass 115 Storing Documents in DOCUMENT SERV CFs icsi e aai iea aai LIS Managing Documents Stored in Document Server ccsssesssesssseseseseseseseeeseseseecseseseeseseseeecseseeseesenees 116 6 Scan Basic Procedure When Using Scan to FOGG i sssescccssencscsserscecscvnsorstasen eras a aaa 117 Creating a Shared Folder on a Computer Running Windows Confirming a Computer s Information OE PAIT E TNT TEE ANE E EOT E E E Aca A A T S EE A oss 118 Regilenng ai SMB Folde f ee eaeeneet tae ets See a e E ee ern ee este er eee eee 120 Deleting an SMB Registered Folder ccccecsessssssesesssseseseseeecsesessesesesesceseseseeesesesecseseseeeseseeecseseeeeeeseaees 124 Entering the Path to the Destination Manually c ccecccessssssesessesesesesseseseseseeseseseeecseseseceeseseecseseeeeecseaees 125 Basic Procedure tor Sending Scan Files by EtnGil ixscxicccsdsdcoceavesesnesduissuedousecesatuats oenatinn dius Ssedusseuseitelencieart 126 Registering an E mail SSH GO ts isceecaseesate eb cerate anor xereeceaxiecinchemnatesrsecencesdecantecte batateaveneneeecteaets 127 Deleiing an E mail OS SINICO hse d sears ea dceeteseegecu
93. er and then back on USB interface again If the message appears again contact your service representative Hardware Problem The wireless LAN board can Turn off the power and then confirm Wireless Card be accessed but an error was the wireless LAN board is inserted A wireless LAN board or detected correctly After confirmation turn on the power again If the message Bluetooth interface unit is oe en rr oe appears again contact your service card representative Hardware Problem The Bluetooth interface Turn off the power and then confirm Wireless Card unit was connected while the Bluetooth interface unit is inserted nas ii the machine was turned correctly After confirmation turn on A wireless LAN board or y ipluetocthinerace unit is on the power again If the message referred to as a wireless The Bluetooth interface appears again contact your service card unit was removed while representative the machine was turned on 196 Messages Causes Solutions Load following paper in n To cancel job press Job Reset A figure is placed at n Paper in staple tray Open cover and remove paper Paper size and type are mismatched Select another tray from the following and press Continue To cancel job press Job Reset Paper size and type can also be changed in User Tools Paper size of n is mismatched Select another tray from the following and
94. er Size and Type Print Select a tray containing paper that is the same size as the specified paper size Turn off the power and then back on again If the message appears again contact your service representative 197 198 10 Troubleshooting Printer font error Problems with the wireless card Please call service A wireless LAN board or Bluetooth unit is referred to as a wireless card Cannot print because both the main and designation chapter sheets are set to the same paper tray Press Job Reset to cancel the job To print the job again specify different trays An error has occurred in the font settings The machine has detected a Bluetooth failure or it could not detect a Bluetooth unit It may be incorrectly installed The tray selected for other pages is the same as the one for slip sheets Contact your service representative Check that the Bluetooth unit is installed properly or contact your service representative Reset the job Be sure the tray you select for slip sheets is not providing paper for other pages When using direct print from a memory storage device Exceeded the limit value for total data size of the selected files Cannot select more files The size of the selected file exceeds 1 GB The total size of the selected files exceeds 1 GB Files or groups of files larger than 1 GB cannot be printed e When the total size o
95. er side 2 Sided 4 Pages Combine 2 Sides Copies two 2 sided originals to one sheet with two pages per side 2 Sided 8 Pages Combine 2 Sides Copies four 2 sided originals to one sheet with four pages per side 2 Sided 16 Pages Combine 2 Sides Copies eight 2 sided originals to one sheet with eight pages per side 1 Press Dup Combine Series Ji 2 B 0380 4800 wv amp AS A4 A4 Byrass led 2 sided 1 sided Cormb 2 orig 1 sided Cornb 4 orig pa eal pver Slip Sheet Edit Color Dup Combine Series Reduce Enlarge 2 Press Combine 82 Combined Copying 3 Select 1 Sided or 2 Sided for Original Select original and copy type and or orientation Original Copy sais CF amp ase Spread Dplx 7 Finishing Cover Sli Sheet Edit Color Press Combine 2 Sides 5 Press Orientation Select Top to Top or Top to Bottom for Original and or Copy and then press OK Select the number of originals to combine 8 Press OK 9 Select the paper size Place the originals and then press the Start key 83 3 Copy Copying onto Custom Size Paper from the Bypass Tray Paper that has a horizontal length of 148 0 457 2 mm 5 83 18 00 inches and a vertical length of 90 0 320 0 mm 3 55 12 59 inches can be fed in from the bypass tray 1 Load the paper face down in the bypass tray The bypass tray is automatically selected Press the
96. eral Settings Scan Folder destinations that have protection codes cannot be registered to a program of the scanner mode Programs are not deleted by turning the power off or by pressing the Reset key unless the program is deleted or overwritten 99 60 2 Getting Started e Program numbers with next to them already have settings made for them e Programs can be registered to the Home screen and can be recalled easily For details see Registering a Shortcut to a Program to the Home Screen Convenient Functions and page 48 Adding Icons to the Home Screen When Using the Standard Operation Panel Shortcuts to programs stored in Document Server mode cannot be registered to the Home screen Example of Programs Copier mode Eco copy Dated confidential copy Conference material copy Unified size copy Stamping corporate name copy Thumbnail copy Storage copy XXXX replace XXXX by a folder name Specify Combine 2 Sides in Dup Combine Series In Edit Color specify CONFIDENTIAL under Preset Stamp and Date Stamp Specify Combine 2 Sides in Dup Combine Series and Staple in Finishing Specify Mixed Sizes in Special Original and Auto Reduce Enlarge in the initial display Specify User Stamp in Edit Color Specify Combine 1 Side in Dup Combine Series Specify a folder in Target Folder to Store in Store File
97. ers who have reached their print volume limits will be canceled If you are not able to carry out your job it may be that the machine is being used by another function The function cannot be performed while the Address Book is being backed up from Web Image Monitor or other tools running on the computer Paper may be bent when it is ejected from the finisher Upper tray Wait a while and then retry the operation Wait until the Address Book backup is complete and then try to change the Address Book again If an SC997 error occurs press Exit For details about specifying print volume limits see Security Guide To view the status of a print job see Print Job History In Web Image Monitor click Job on the Status Information menu And then click Print Job History in Document Server Wait until the current job is completed before trying again For details about Function Compatibility see When Multiple Functions Cannot Be Executed Simultaneously Troubleshooting Wait a while When the Address Book backup is complete the function will be performed Change the output tray to the finisher shift tray When You Have Problems Operating the Machine e If you cannot make copies as you want because of paper type paper size or paper capacity problems use the recommended paper For details about recommended paper see page 155 Recommended Paper Sizes and Types When Multiple Fun
98. es see Adding Staples Maintenance and Specifications Appears when the waste toner bottle is full For details about replacing the waste toner bottle see Replacing the Waste Toner Bottle Maintenance and Specifications Appears when the hole punch receptacle is full For details about removing punch waste see Removing Staple Waste Troubleshooting Appears when the machine is malfunctioning or requires maintenance 171 10 Troubleshooting Lit Open Cover icon Appears when one or more covers of the machine are open 172 When the Indicator Lamp for the Check Status Key Is Lit or Flashing When the Indicator Lamp for the Check Status Key Is Lit or Flashing If the indicator lamp for the Check Status key lights up or flashes press the Check Status key to display the Check Status screen Check the status of each function in the Check Status screen Check Status screen 1 Check Stat s Current Job Job History Maintne Inquiry Mach Info Machine Status Normal Copier Ready Check Facsimile Ready Check Printer Ready Check Scanner Ready Check Document Server Ready Check 1 2 y Next 4 3 2 CUR012 1 Mach Applic Stat tab Indicates the status of the machine and each function 2 Check If an error occurs in the machine or a function press Check to view details Pressing Check di
99. eseeecseseeeseseneeeeseaees 228 When Data Cannot Be Sent Due to a Problem with the Destination cccccccscsesseseseseesesesesseeeseeeeees 229 When the Machine Cannot Be Operated Due to a Problem with the User Certificate 229 When Problems Occur While Logging In c cccccecsssssesessssesesesseseseseeeseseseceseseseceeseseeeseseseceeseseeeeseseneees 231 When the User Lacks Privileges to Perform an Operationn cccccscsescsesesesessssescseseseseseseeecseseseseseeseesees 231 When the LDAP Server Cannot Be Used eececesssssssseseseseseseseseececeseseseseneseeceseseseseneeeeeeseseaeaeeeneeenseseaeaes 231 How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols Indicates points to pay attention to when using the machine and explanations of likely causes of paper misfeeds damage to originals or loss of data Be sure to read these explanations i Indicates supplementary explanations of the machine s functions and instructions on resolving user errors Reference This symbol is located at the end of sections It indicates where you can find further relevant information Indicates the names of keys on the machine s display or control panels D Region mainly Europe and Asia mainly Europe or mainly Asia D Region B mainly North America Differences in the functions of Region A and Region B models are indicated by two symbols Read the information indicate
100. essary specify the scan settings according to the original to be scanned Store File Scanned Files Stat D canner MORC Set original and specify destination le ee eel 1 Sided Original Wg 00007 C0001 2 att C0001 3 att eden feco coea COMPA Kr oe OFFI Brand Brand Original Feed Type R ict ne Rot oF Send File Type Name Example Scanning the document in color duplex mode and saving as a PDF file e Press Scan Settings and then press Full Color Text Photo in the Original Type tab e Press Original Feed Type and then press 2 Sided Original e Press PDF under Send File Type Name 6 Specify the destination You can specify multiple destinations 7 Press the Start key Creating a Shared Folder on a Computer Running Windows Confirming a Computer s Information The following procedures explain how to create a shared folder on a computer running Windows and how to confirm the computer s information In these examples Windows 7 Ultimate is the operating system and the computer is a member in a network domain Write down the confirmed information 118 Basic Procedure When Using Scan to Folder Step 1 Confirming the user name and computer name Confirm the user name and the name of the computer you will send scanned documents to 1 On the Start menu point to All Programs then Accessories and then click on Command Prompt 2 Enter the command ipconfig
101. f the multiple files that are selected exceeds 1 GB select files separately e When the size of the selected file exceeds GB print from a memory storage device using a function other than the Direct printing function You cannot select files of different formats at the same time Unable to access the specified memory storage device Messages Printed on the Error Logs or Reports When Using the Printer Function e An error occurred when the machine accessed the memory storage device or a file stored on the memory storage device An error occurred when the user used the Direct printing function to print from a memory storage device Messages Displayed When Using the Printer Function Save the file to a different memory storage device and then try to print again This section describes likely causes of and possible solutions for the error messages that are printed on the error logs or reports When print jobs are canceled O01 Error An error occurred while processing an Unauthorized Copy Prevention job The job was cancelled An error occurred while processing an Unauthorized Copy Prevention job The job was cancelled Printing was canceled by the auto job cancel function due to a command error You tried to store a file in the Document Server when the Unauthorized Copy Prevention was specitied The Enter User Text field on the Unauthorized Copy Preventio
102. ferent from that of the paper you are copying onto the machine rotates the original image by 90 degrees to match it with the copy paper See Reducing or Enlarging Originals Copy Document Server e Copier functions such as Duplex Combine Booklet and Magazine allow you to save on paper by copying multiple pages onto single sheets gt For details about duplex copying see Duplex Copying Copy Document Server For details about combined copying see Combined Copying Copy Document Server For details about combined copying see Booklet Magazine Copy Document Server e You can copy onto various types of paper such as envelopes and OHP transparencies See Copying onto Various Types of Paper Copy Document Server Making Copies Using Various Functions e The finisher allows you to sort staple and punch holes in your copies See Finishing Copy Document Server 15 1 What You Can Do with This Machine Printing Data Using Various Functions CJQ602 e This machine supports network and local connections e You can send PDF files directly to the machine for printing without having to open a PDF application See Printing a PDF File Directly Print e You can print or delete print jobs stored on the machine s hard disk which have been previously sent from computers using the printer driver The following types of print jobs can be selected Sample Print Locked Print Hold
103. file in the Document Server when the hard disk was malfunctioning A syntax error etc occurred While printing a Sample Print Locked Print Hold Print or Stored Print file the maximum file capacity was exceeded While printing a Sample Print Locked Print Hold Print or Stored Print file the maximum page capacity was exceeded PDF direct printing could not be performed because the file system could not be obtained PDF file does not print out because the capacity of the file system is full Messages Displayed When Using the Printer Function e Check the connection between the computer and the printer e Check that the program you used to compress the data is functioning correctly Contact your service representative Check that the PDF file is valid Delete unneeded files stored in the machine Delete unneeded files stored in the machine Reduce the number of pages to print Turn off the power and then back on again If the message appears again contact your service representative Delete all unnecessary files from the hard disk or decrease the file size sent to the machine 207 10 Troubleshooting O buffer overflow An input buffer overflow e In Printer Features under Host occurred Interface select I O Buffer and then set the maximum buffer size to a larger value Reduce the number of files being sent to the machine Insufficient Memory A mem
104. fixed PAPE cccecececcsceseseseeteteteeees 152 Original GEMM cercaischuiaaisentcnnaseeddvadevaatinate 75 P Paper Capati ccnp concentrate 155 Poper OUIGCS co careecteeaceeeee ee 31 35 Paper SIZ Cec cserreeeanvensevengtecencoresunpareaienecsuns 147 155 Paper 1Le 41 cn a ee ee 155 PODENI Oy sptauctsearoratvnseessiurenensioenrongaaptees 30 34 144 POSE LY OG E AE A A AE ceeen 155 PII deo setae EE E A 125 POG EEEE AE TEN A E S 107 Placing orginali asii 67 Preventing information leakage 25 Printer47 109 196 199 200 202 204 205 206 Printer Bypass Paper SiZ c eeeeeeee 147 148 Printer CIV OR se ciccsesetteenecceerseseateenucetensiejeteonttaveunsen 108 P ODI iiironssscucdacencinones nceedaaneatusetaoustmamadhenintes 176 226 Progra 27 Program key ccccccssssseseseseeseseseseeseseseseeeeseseneeeeaes 41 Q Guick istallare 107 R Reducing my Costs cccccccsssseseseseesesesetseseseseeeeeeees 9 Region rer an N E 7 Fl OI Diea vacauereoeaiorsoenire cee ee eevee 7 Registering destinations ccccccccsceeeseseesereteeeees 11 Remote FAX cceececcccccccccccccccssstseeeeeeecececeeeeees 22 193 PR iS occa Se E N E 41 Return Key unanini i 44 BRET OE T a ENR 32 35 Runing OUP OI IONE eren 169 S Sample Copy KEY secscacicsascesnstesencavinestoeidnnczecsaseaeoets 41 Sample PR Ril act cnccehecensrctecascterdetetcsecnsctnsccrnaeaeenites 16 Can Ean 126 131 Scan BETIS saerisrensons sieauctas aaraa 135 y
105. fy paper size with the Number keys then press ee Clear Program jpm f Vertical i Recall Qe CJF005 lt gt Horizontal t Vertical Be sure to include the fully open flap in the horizontal dimension Copying onto Envelopes from the Bypass Tray Before using this function select Envelope for the paper type under Tray Paper Settings in User Tools For details see Tray Paper Settings Connecting the Machine System Settings 85 86 3 Copy 1 Load the envelopes face down in the bypass tray The bypass tray is automatically selected Press the key Press Paper Size Specify the envelope size and then press OK twice gt gt N Place the originals and then press the Start key Copying onto Envelopes from the Paper Tray Before using this function specify the paper size and type under Tray Paper Settings in User Tools For the paper type select Envelope For details see Tray Paper Settings Connecting the Machine System Settings 1 Select the paper tray where the envelopes are loaded 1eclzeczecl4ecol wa A4 onviaA AA Bypass Envelope 1 sided 2 sided TtoT 2 sided 2 sided 1 sided Comb 2 orig 1 sided Comb 4 orig Rotate Sort Sort Cover Slip Sheet Edit Color Dup Combine Seri 2 Place the originals and then press the Start key Sort Sort The machine assembles copies as sets in sequential order e You cannot use the b
106. g the original in the ADF place them so that the first page is on the top D Region mainly Europe and Asia For details about placing the original on the exposure glass see page 67 Placing Originals on the Exposure Glass Region mainly Europe and Asia D Region B mainly North America For details about placing the original on the exposure glass see page 67 Placing Originals on the Exposure Glass Region B mainly North America For details about placing the original in the ADF see page 68 Placing Originals in the Auto Document Feeder To copy onto paper other than plain paper specify the paper type in User Tools according to the weight of the paper you are using For details see Tray Paper Settings Connecting the Machine System Settings 1 Display the initial copy screen e When using the standard operation panel Press the Home key on the top left of the control panel and press the Copier icon on the Home screen 2 3 S z fo fad E ec laday Xe4 CXX002 e When using the Smart Operation Panel Press the Home key on the top left of the control panel Flick the screen to the left and then press the Copier icon on the Home screen 4 7 3 Copy 2 Make sure that no previous settings remain When there are previous settings remaining press the Reset key 3 Place the originals 4 Make desired settings 5 Enter the number of copies with the number ke
107. gs For details about LDAP server see Programming the LDAP server Connecting the Machine System Settings A network error has Make settings correctly for the user occurred and connection name and the password for LDAP has failed server authentication INDEX 2 oded Trinen EEE 110 A Address Bookensensnsrcmisisiuss 11 94 95 228 Address Book Manageme nt cccccesseeseeeeees 48 ADF sete verte tase ON 8 29 33 38 68 ADF s xtendelr cccccccccssscecessceeestsceeessceeeaes 31 34 Authentication SCre n cccecccsesccsscescesseeseesseeseees 64 Aulo GOCUMENTTOSO El eexccodaeconerceormeseensnianens 8 Auto Reduce Enlarge ccccccccscesessceseees 14 73 B Basic procedure 71 91 109 117 126 131 137 Beeping pattern eeeceeseeeeeseceeeeteeeeeeeeenees 175 Booklet ccccssccscssscsscssscsscssscsscvsscsscsscssssssenees 14 OY SS acinar ate isho n EENE E 48 BY DOSS FOY 31 34 84 85 146 147 C Canceling transmission cccccccccscceseeseeseeees 100 Caster table for lower paper tray 36 38 39 Check Status key cccccccecceseseeseeneeeees 41 44 173 Clear Key eee eee aE eee 41 SG ONIN snena 9 14 Combine PHIGHNG xt1scaccectencrrseacisetncottecacenes 111 Combined COR VINO arssinat 79 Communicating indicator ccccccceseeeseeseeteeees 41 COMP UTC vsseannssnsecensesreanctreansoaneriermvesemesaemenncdeen 218 Confidential File indicator eeeeeeeeeeeeee A CONIMO DOME lesxs
108. he Smart Operation Panel You can add widgets to the Home screen to show the remaining amount of toner or change the display language 1 Press the Home key CZP155 Select the screen to which you want to add a widget Press and hold down an area on the screen where no icons are displayed Press Widget on the Add to Home screen gt P P Select the widget you want to add from the list Registering Functions in a Program Registering Functions in a Program Depending on the functions the number of programs that can be registered is different e Copier 25 programs e Document Server 25 programs e Facsimile 100 programs e Scanner 25 programs The following settings can be registered to programs Copier Color mode original type density Special Original paper tray Store File except for User Name File Name and Password Auto Reduce Enlarge Create Margin Finishing Cover Slip Sheet Edit Color Dup Combine Series Reduce Enlarge number of copies Document Server on the initial document print screen 2 Sided Copy Top to Top 2 Sided Copy Top to Bottom Booklet Magazine Finishing Cover Slip Sheet except for Main Sheet Tray in Designate Chapter Edit Stamp number of prints Facsimile Scan Settings density Original Feed Type File Type Store File except for User Name File Name and Password Preview transmission type destinations except for folder destinations Select
109. he screen where no icons are displayed Press Icon on the Add to Home screen Press Bookmark Se 2 SS Select the bookmark you want to add from the list Adding shortcuts to programs to the Home screen When using the Smart Operation Panel You can add shortcuts to programs registered on Copier Facsimile or Scanner mode Even if you press Program to Home on the Program screen of each function the shortcuts are not displayed on the Home screen 1 Display the function screen to which you want to register a program 2 Press Recall Program Change Program on the bottom left of the screen 3 Register a program How to Use the Home Screen When Using the Smart Operation Panel 4 Press the Home key CZP155 Select the screen to which you want to add a shortcut Press and hold down an area on the screen where no icons are displayed Press Icon on the Add to Home screen Press Machine Application D PONO Select the program you want to add from the list Adding shortcuts from the application list screen When using the Smart Operation Panel You can add shortcuts of applications installed on the Smart Operation Panel 1 Press the Home key CZP155 2 Select the screen to which you want to add a shortcut 3 Press 4 Press and hold the icon you want to add to the Home screen 55 5G 2 Getting Started Adding widgets to the Home screen When using t
110. heets mm 3 4 TRB Thick Paper 4 16 sheets Region Vertical 3 55 12 59 inches Horizontal 5 83 18 00 inches 3 4 OHP transparencies AADD 8 2 x 1100 Translucent paper A3D A4DD B4 JISD B5 JIsDO Label paper adhesive labels B4 JIS A4UD Envelopes 10 sheets A gx9 2D 37 8 x 7 UD C5 Env C6 EnD DL Env 1 Select the paper size For copier mode see Copying onto Regular Size Paper from the Bypass Tray Copy Document Server For printer mode see page 147 Specifying regular sizes using the control panel 2 Enter the paper size For copier mode see Copying onto Custom Size Paper from the Bypass Tray Copy Document Server For printer mode see page 148 Specifying a custom size paper using the control panel 3 In printer or facsimile mode the maximum horizontal length of the custom size is 600 0 mm 23 62 inches 4 Paper that has a horizontal length of 432 mm 17 1 inches or more is prone to creasing feed failures and jamming Paper Thickness Thin Paper 2 52 59 g m 14 15 lb Bond Plain Paper 1 60 74 g m 16 20 lb Bond 160 Recommended Paper Sizes and Types Thick Paper 2 170 220 g m 65 80 lb Cover Thick Paper 3 221 256 g m 80 Ib Cover 140 lb Index Thick Paper 4 257 300 g m 140 lb Index 110 Ib Cover 1 Print quality will decrease if the paper you are using is close to the minimum or maximum weight Change the paper weight setting to thinner or th
111. icker 2 Depending on the type of thin paper the edges may crease or the paper may be misted e Certain types of paper such as translucent paper or OHP transparencies may produce noise when delivered This noise does not indicate a problem and print quality is unaffected e The paper capacity described in the tables above is an example Actual paper capacity might be lower depending on the paper type e When loading paper make sure the stack height does not exceed the limit mark of the paper tray e If multiple sheet feeding occurs fan sheets thoroughly or load sheets one by one from the bypass tray e Flatten out curled sheets before loading them e Depending on the paper sizes and types the copy print speed may be slower than usual e When loading thick paper of 106 300 g m 28 Ib Bond 110 Ib Cover see page 162 Thick Paper e When loading envelopes see page 163 Envelopes e When copying or printing onto letterhead paper the paper placing orientation is different depending on which function you are using For details see page 152 Loading Orientation fixed Paper or Two sided Paper e f you load paper of the same size and same type in two or more trays the machine automatically feeds from one of the trays in which Yes is selected for Apply Auto Paper Select when the first tray in use runs out of paper This function is called Auto Tray Switching This saves interrupting a copy run to replenish paper
112. ide When the User Lacks Privileges to Perform an Operation You do not have the privileges to use this function The selected file s contained file s without access privileges Only file s with access privileges will be deleted The logged in user name does not have permission for the selected function You have tried to delete files without the authority to do SO When the LDAP Server Cannot Be Used Connection with LDAP server has failed Check the server status A network error has occurred and connection has failed For details about how to set permissions see Security Guide To check your access permission for stored documents or to delete a document you do not have permission to delete see Security Guide Try the operation again If the message is still shown the network may be busy Check the settings for LDAP server in System Settings For details about settings for LDAP server see Programming the LDAP server Connecting the Machine System Settings 10 Troubleshooting Exceeded time limit for LDAP server search Check the server status LDAP server authentication has failed Check the settings 232 A network error has Try the operation again If the occurred and connection message is still shown the has failed network may be busy Check that the correct settings for LDAP server are listed in Administrator Tools of System Settin
113. ing into the machine by running a pencil or ruler across them In copier mode The way to load envelopes varies depending on the orientation of the envelopes When copying onto envelopes load them according to the applicable orientation shown below How to load envelopes Side opening envelopes D E Side opening envelopes D Flaps open Bottom side of envelopes toward the left of the machine Side to be scanned face down Flaps closed Bottom side of envelopes toward the back of the machine Side to be scanned face down Flaps open Bottom side of envelopes toward the right of the machine Side to be printed face up e Flaps closed e Bottom side of envelopes toward the back of the machine Side to be printed face up e Flaps open e Bottom side of envelopes toward the left of the machine Side to be printed face down e Flaps closed e Bottom side of envelopes toward the back of the machine Side to be printed face down Recommended Paper Sizes and Types 1 You cannot load side opening envelopes in the D orientation in Trays 3 and 4 When loading envelopes specify the envelope size and thickness For details see page 85 Copying onto Envelopes In printer mode The way to load envelopes varies depending on the orientation of the envelopes When printing onto envelopes load them according to the applicable orientation shown below
114. invalid character s Enter the file name again using any of the following 1 byte characters O to9 Ato Z atoz LU _ wit The entered file name contains invalid character s Enter the file name again using any of the following 1 byte characters Oto9 Ato Z atoz LL Z Wit The maximum enterable number of alphanumeric characters has been exceeded The destinations selected while registering to the program contain a folder destination for which one of the following destinations is set manually entered destination delivery server destination WSD destination or DSM destination Print amp Delete Scanner Journal in Scanner Features is set to Do not Print Disable Send and Scanner Journal is full The file name contains a character that cannot be used The file name contains a character that cannot be used Check the maximum number of characters which can be entered and then enter it again For details about the maximum enterable number of characters see Values of Various Set Items for Transmission Storage Delivery Function Scan Y WSD destinations and DSM destinations cannot be registered to the program because they cannot be registered in the address book For manually entered and delivery server destinations register the destinations in the address book and then try to register them to the program again Print or delete Scanner Journal For details ab
115. ion When Do not Specify is selected the SMB User Name and SMB Password that you have specified in Default User Name Password Send of File Transfer settings are applied Press Change under Login User Name Enter the login user name of the destination computer and then press OK 12 6 Scan 13 14 15 16 17 18 19 20 21 22 23 Press Change under Login Password Enter the password of the destination computer and then press OK Enter the password again to confirm and then press OK Press Folder Check that SMB is selected Press Browse Network to select shared fi Browse Network Press Change or Browse Network and then specify the folder To specify a folder you can either enter the path manually or locate the folder by browsing the network Press Connection Test to check the path is set correctly Press Exit If the connection test fails check the settings and then try again Press OK Press Exit Close the initial settings screen e When using the standard operation panel Press the User Tools Counter key e When using the Smart Operation Panel Press User Tools Counter f on the top right of the screen Locating the SMB folder manually l 2 F22 Press Change under Path Enter the path where the folder is located For example if the name of the destination computer is User and the folder name is Share the
116. ions or enable the E mail TX Results function specify a sender 10 Press the Start key Sending Originals Using the Exposure Glass Memory Transmission 1 Make sure Immed TX is not highlighted CE ek 3 K00003 c3 o0008 c3 fo0005 c3 _ F00006 G3x MA 0 EERUN eF OFF Liu eF OFF Rey ak 0 YORK 0 lip aka ANGELE 2 Low er Rew ak 0 CE ei O c3 r00011 G3 00012 ate m G OF Saai fo Kis KONG Brared 01 Branchet 02 Sa Fn KAG EJ X File Status RX File Status TX Mode Place the first page of the original face down on the exposure glass Specify a destination Make the scan settings you require Press the Start key SS 2 SP Place the next original on the exposure glass within 60 seconds when you send multiple originals and then repeat Steps 4 and 5 Repeat this step for each page Scanning Search Dest lI Preview Place next original within SQ sec then press the Start key If none press U he 0312345678 7 Press the key The machine dials the destination and starts transmission 73 4 Fax Registering a Fax Destination 1 Display the initial settings screen e When using the standard operation panel Press the User Tools Counter key e When using the Smart Operation Panel Press the Home key on the top left of the control panel Flick the screen to the left and then press the User Tools icon E on the Home screen 4
117. is loaded in the paper tray 9 Select Color or Black and White in the Color Black and White list 10 If you want to print multiple copies specify a number of sets in the Copies box 11 Click OK 12 Start printing from the application s Print dialog box 109 5 Print Printing on Both Sides of Sheets This section explains how to print on both sides of each page using the printer driver e The types of paper that can be printed on both sides are as follows e Plain 60 to 81 g m2 Recycled Special 1 Special 2 Special 3 Middle Thick 82 to 105 g m2 Thick 1 106 to 169 g m2 Thick 2 170 to 220 g m2 Thick 3 221 to 256 g m2 Thin 52 to 59 g m2 Color Letterhead Preprinted Bond Cardstock When Using the PCL 6 Printer Driver 1 Click the WordPad menu button in the upper left corner of the window and then click Print 2 In the Select Printer list select the printer you want to use 3 Click Preferences 4 Click the Detailed Settings tab 5 Inthe Menu box click the Edit icon 6 Select the method for binding the output pages in the 2 sided list 7 Change any other print settings if necessary 8 Click OK 9 Start printing from the application s Print dialog box Types of 2 sided Printing You can select which way the bound pages open by specifying which edge to bind Portrait Landscape 110 Combining Multiple Pages into Single Page C
118. isplay the initial settings screen e When using the standard operation panel Press the User Tools Counter key CXX005 e When using the Smart Operation Panel Press the Home key on the top left of the control panel Flick the screen to the left and then press the User Tools icon E on the Home screen 4 Press Tray Paper Settings Press Printer Bypass Paper Size and then specify the paper size Press OK Press Y Next Press Paper Type Bypass Tray Select the proper items according to the paper type you want to specify e Press OHP Transparency on the Paper Type area when loading OHP transparencies e To load thin or thick paper press Do not Display on the Paper Type area and then select the appropriate paper thickness in the Paper Thickness area Loading Paper into the Bypass Tray Paper Type Bypass Tray Paper Type Paper Thickness Recycled Paper Color Paper Thin Paper aa 52 59a m2 Label Paper Preprinted Paper Middle Thick Bond Paper Cardstock OHP Transparency 82 1 05a m2 Thick Paper 2 Special Paper 1 Special Paper 2 Special Paper 3 170 220g m2 Envelope Coated Paper Coated Paper Gloss ees Apply Duplex B Apply Auto Paper Sq 8 Press OK 9 Close the initial settings screen e When using the standard operation panel Press the User Tools Counter key e When using the Smart Operation Panel Press User Tools Counter f on the top right
119. k Mangmnt Check that Program Change is selected Press New Program oe e S Press Change under Name The name entry display appears 127 6 Scan 6 Enter the name and then press OK 7 Press YNext 8 Press the key for the classification you want to use under Select Title Mames pL Select Title mel freemen se co Ler cH Lux ie fewer 2 s Ls The keys you can select are as follows e Frequent Added to the page that is displayed first e AB CD EF GH UK LMN OPQ RST UVW XYZ 1 to 10 Added to the list of items in the selected title You can select Frequent and one more key for each title 9 Press E mail 10 Press Change under E mail Address Change Internet Fax Destination OnLy only available for internet fax or E mail sending by fax 11 Enter the e mail address E mail Address Enter E mail address then press OK ECEE ginti ee a a a 128 Basic Procedure for Sending Scan Files by E mail 12 Press OK 13 Select E mail Internet Fax Destination or Internet Fax Destination Only If E mail Internet Fax Destination is specified registered e mail addresses appear in both Internet fax address display and E mail address display on the fax function screen and in the address display on the scanner function screen If Internet Fax Destination Only is specified registered e mail addresse
120. lder Scan e You can use this machine as a delivery scanner for the ScanRouter delivery software Network delivery scanner You can save scan files in the delivery server or send them to a folder in a computer on the same network See Basic Procedure for Delivering Files Scan e You can use Web Services on Devices WSD to send scan files to a client computer See Basic Operating Procedure of WSD Scanner Push Type Scan 1 The ScanRouter delivery software is no longer available for sale 23 24 1 What You Can Do with This Machine Embedding Text Information in Scanned Files You can extract text information from a scanned document and embed it in the file without using a computer If you scan a document using this function embedded text can be searched by using the text search function or copied to another document 66 EFG Q e To use this function the optional OCR unit is required e You can select a file type from PDF High Compression PDF or PDF A e This function can optically recognize characters in various languages and up to approximately 40 000 characters a page Reference e See Embedding Text Information in Scanned Data Scan Preventing Information Leakage Security Functions Preventing Information Leakage Security Functions CJQ608 e You can protect documents from unauthorized access and stop them from being copied without permission e You can co
121. lows e Auto Document Feeder ADF 1 What You Can Do with This Machine You can search for a description by what you want to do Reducing my Costs BRL059S Printing multi page documents on both sides of sheets Duplex Copy See Duplex Copying Copy Document Server Printing multi page documents and received faxes on a single sheet Combine Copier Fax See Combined Copying Copy Document Server See Combine Two Originals Fax Printing received faxes on both sides of sheets 2 Sided Print See Two Sided Printing Fax Converting received faxes to electronic formats Paperless Fax See Confirming Printing Deleting Received and Stored Documents Fax Sending files from the computer without printing them LAN Fax See Sending Fax Documents from Computers Fax Checking how much paper is saved Information screen See How to Use the Information Screen Getting Started Reducing electricity consumption See Saving Energy Getting Started See Timer Settings Connecting the Machine System Settings 1 What You Can Do with This Machine Converting Documents to Electronic Formats Easily BQX138S Sending scan files See Basic Procedure for Sending Scan Files by E mail Scan Sending the URL of the folder in which scan files are stored See Sending the URL by E mail Scan Storing scan files in a shared folder See Basic Procedure When Using Scan to Folder Scan Storing sca
122. may be lost if you turn this switch off Use this switch only when necessary Turning On the Main Power 1 Make sure the power cord is firmly plugged into the wall outlet 2 Open the main power switch cover and push the main power switch The main power indicator goes on CUV031 Turning Off the Main Power A CAUTION e When disconnecting the power cord from the wall outlet always pull the plug not the cord Pulling the cord can damage the power cord Use of damaged power cords could result in fire or electric shock e Do not turn off the power while the machine is in operation e Do not hold down the main power switch while turning off the main power Doing so forcibly turns off the machine s power and may damage the hard disk or memory and cause malfunctions 1 Open the main power switch cover and then push the main power switch The main power indicator goes out The main power turns off automatically when the machine shuts down If the screen on the control panel does not disappear contact your service representative 63 64 2 Getting Started When the Authentication Screen is Displayed If Basic Authentication Windows Authentication LDAP Authentication or Integration Server Authentication is active the authentication screen appears on the display The machine only becomes operable after entering your own Login User Name and Login Password If User Code Authentication is active you cann
123. n B 81 2 x 11D 550 sheets 550 sheets Region A A5L B5 JISD 81 3 x 11D Region B AAD A5D B5 JisD 1 To load paper any of the sizes specified above contact your service representative 155 9 Adding Paper and Toner Tray 2 60 300 g m 16 lb Bond Paper sizes that can be 550 sheets 110 lb Cover detected automatically Plain Paper Thick Paper 4 Region A A30 A4DDO ASL B4 JIS D B5JISUD 81 2 x 11D SRA3D Region B AAD A5D B5 JIS 11 x 17D 8 2 x 14D 8 2 x 11B 7 4x 10 2D 12 x 18D 60 300 g m 16 lb Bond Select the paper size using 550 sheets 110 lb Cover the Tray Paper Settings menu Plain Paper Thick Paper 4 Region A A5D A6D B6 JIS 11 x 170 8 2 x 140 8 2 x 13D 81 2 x 11D 8 x 140 8 4x 13D 8x 13 Ly 8x 10D 7 4 10 2D0 51 3 8 D 8KD 16K D 12x 180 11 x150 10 x 140 Region B A3D A4D A5D A6D B4 JISD B5 JISD B JISD 8 2 x 13D 8 4 x 14D 8 4x 13D 8x 13D 8 x 100 7 4 10 20 5 2 x 8 2D 8KD 16KDO 11 x 150 10 x 14D SRA3D 156 Recommended Paper Sizes and Types 60 300 g m 16 lb Bond Custom size 550 sheets 110 Ib Cover Region A Vertical 90 0 320 0 mm Horizontal 148 0 457 2 mm Q Region B Vertical 3 55 12 59 inches Horizontal 5 83 18 00 inches Plain Paper Thick Paper 4 Envelopes Select the paper size using e D 50 sheets the Tray Paper Settings menu lt D 41 8 x 9 2D 37
124. n check the machine s status and change the settings ile CJQ609 You can check which tray is running out of paper register information in the Address Book specify the network settings configure and change the system settings manage jobs print the job history and configure the authentication settings Reference e See Using Web Image Monitor Connecting the Machine System Settings e See Web Image Monitor Help 27 1 What You Can Do with This Machine Preventing Unauthorized Copying a You can print embedded patterns on printouts to prevent unauthorized copying 28 CUMO003 Using the copier function or the printer driver you can embed a pattern in the printed document If the document is copied on a machine with the Copy Data Security unit protected pages are grayed out in the copy This can minimize the risk of confidential information being copied Protected fax messages are grayed out before being transmitted or stored If a document protected by unauthorized copy guard is copied on a machine that is equipped with the Copy Data Security unit the machine beeps to notify users that unauthorized copying is being attempted If the document is copied on a machine without the Copy Data Security Unit the hidden text becomes conspicuous in the copy showing that the copy is unauthorized Using the copier function or the printer driver you can embed text in the printed document for unauthorized copy preve
125. n eden dlessesaceatde desire N EE 129 Entering an E mail Address Manually cccecceseseseseseseseseeseseseseseseseseseeseseseseseseseeceseaeaeaeseeeseseaeaeeeneeeeees 130 Basic Procedure for Storing Scan Files c ccccccccscscsescsscscsesesscscsesesscsesesssecsesesesacsesesecsesesecacsesesecseseseeacsesees 13 Checking a Stored File Selected from the LiSt s siicssasaouemiiadsaetenniaensarnsincidsneieyasasarneus 132 Specifying the File Vy OS accsaccsescscasiecccctiensancstensaseseeeesnssiestuanteessencitatsnsesdwaranssleindetantsencttenteieeieviaeaneatne avers 134 SOS CIN IGS can geing S te coctectsestvieceeacecvmsnsesssg aaxpavncondlysoemienmsisemaclnaty sonar nstas dn oewnueueieruccinste caswadvaioactciaxneensteowaters 135 7 Document Server Storing Dader E E E E E EE EEE E 137 PHM MAG Slored Documenis seescrosiiraisics ee E a OE E aa ESENES 139 8 Web Image Monitor Dienayng Top r age a i aoe an E enn en Se ene ete Rie 14 9 Adding Paper and Toner Precaviions tor loading as o cee meena ence cae meee ee mene ee eee eee ee eee eee 143 Loading Paper into Paper TrayS ccccccsssssssssssesesesessesesesesecseseseseeseseseeecseseecsesesesecseseseeseseseeseseseeecseseseeeesenees 144 Loading Paper into the Bypass Tray c ccccccssssssesssseseseseseesesesessesesesesessesesesceseseseeseseseeeseseeeseseeeeseseseeeseseeeees 146 Printing from the Bypass Tray Using the Printer FUNCHON c ccccsscseseseseseseseceseseseseseseseececsesesesesee
126. n files on media See Basic Procedure for Saving Scan Files on a Memory Storage Device Scan Embedding text information in scanned files See Embedding Text Information in Scanned Data Scan Converting transmitted faxes to electronic formats and sending them to a computer See Overview of Folder Transmission Function Fax Managing and using documents converted to electronic formats Document Server See Relationship between Document Server and Other Functions Copy Document Server Registering Destinations Registering Destinations o E XX aaa bbb ccc wel BRLO60S Using the control panel to register destinations in the Address Book See Registering Entered Destinations to the Address Book Fax See Registering a destination in the address book manually Scan Using Web Image Monitor to register destinations from a computer See Registering Internet Fax Destination Information Using Web Image Monitor Fax Downloading destinations registered in the machine to the LAN Fax driver destination list See Using the machine s Address Book as the LAN Fax destination list Fax 1 1 What You Can Do with This Machine Operating the Machine More Effectively BQX139S Registering and using frequently used settings Program See Registering Functions in a Program Convenient Functions Registering frequently used settings as initial settings Program as Defaults Copier Document
127. n for Pattern Details screen is blank Check that the data is valid On the printer driver select a job type other than Document Server in Job Type or deselect Unauthorized Copy Prevention On the printer driver s Detailed Settings tab click Effects in Menu Select Unauthorized Copy Prevention and then click Details to display Unauthorized Copy Prevention for Pattern Details Enter text in Enter User Text 199 10 Troubleshooting An error occurred while processing an Unauthorized Copy Prevention job The job was cancelled Collate has been cancelled Exceeded the maximum unit count for Print Volume Use The job has been cancelled Receiving data failed Sending data failed The selected paper size is not supported This job has been cancelled The selected paper type is not supported This job has been cancelled The resolution is set to a value less than 600 dpi when Unauthorized Copy On the printer driver set the resolution to 600 dpi or higher or deselect Unauthorized Copy Prevention Prevention is specitied Collate was canceled Turn off the power and then back on again If the message appears again contact your service representative For details about print volume use The number of pages the user is permitted to print has limitation see Security Guide been exceeded Data reception was aborted Resend the data Th
128. n is enabled 2 Login Logout These keys are displayed when user authentication is enabled When you press Login the authentication screen appears If you have been already logged in to the machine Logout appears To log out of the machine press Logout For details about how to log in and out see page 64 When the Authentication Screen is Displayed 3 Energy Saver Press to switch to and from Sleep mode For details about the modes see Saving Energy Getting Started 52 How to Use the Home Screen When Using the Smart Operation Panel 4 Icon display area Displays the function or application icons and widgets Displayed icons differ between the five home screens For details about icons on each screen see Main Icons on the Home Screen When Using the Smart Operation Panel Getting Started You can also add shortcuts and arrange icons using folders For details see Customizing the Home Screen Convenient Functions 5 Application list icon i Press to display the application list The list contains all the applications that are installed on the Smart 2 Operation Panel You can create shortcuts to the applications to the Home screen For details see Customizing the Home Screen Convenient Functions 6 Icons to switch between screens D Press to switch between the five home screens The icons appear at the bottom right and left of the screen the number of icons indicates the number of sc
129. n your skin If toner comes into contact with your skin wash the affected area thoroughly with soap and water A CAUTION e When replacing a toner or waste toner container or consumables with toner make sure that the toner does not splatter Put the waste consumables in a bag after they are removed For consumables with a lid make sure that the lid is shut e Always replace the toner cartridge when a notification appears on the machine e Fault may occur if you use toner other than the recommended type e When adding toner do not turn off the main power If you do settings will be lost e Store toner where it will not be exposed to direct sunlight temperatures above 35 C 95 F or high humidity e Store toner horizontally e Do not shake the toner cartridge with its mouth down after removing it Residual toner may scatter e Do not repeatedly install and remove toner cartridges This will result in toner leakage Follow the instruction on the screen regarding how to replace a toner cartridge e If Toner Cartridge is almost empty appears the toner has almost run out Have a replacement toner cartridge at hand e If L appears when there is a lot of toner follow the toner replacement instructions that appear on the screen Pull out the cartridge and then reinstall it e You can check the name of the required toner and the replacement procedure using the Add Toner screen 168 Adding Toner e Fo
130. nd then place the originals again For details about the settings for when fax function is being used see Scan Settings Fax When placing an original directly on the exposure glass the lifting lowering action of the exposure glass cover or the ADF triggers the automatic original size detection process Lift the exposure glass cover or the ADF 30 degrees or more Captured file exceeded max number of pages per file Cannot send the scanned data Original s is being scanned for a different function The maximum number of pages per file has been exceeded Another function of the machine is being used When Other Messages Appear Reduce the number of pages in the transmitted file and then resend the file For details about the maximum number of pages per file see Storage Function Scan Cancel the job in progress Press Exit and then press the Stop key Follow the instructions in the message that appears and exit the function that is running When the Home Screen Cannot Be Edited When Using the Standard Operation Panel The image data size is not valid See the manual for required data The format of the image data is not valid See the manual for required data The image data size is not valid The file format of the shortcut image to be added is not supported For details about file size for shortcut image see Displaying an Image on the Home Screen
131. not yet ready Time required varies by function Functions appear in the User Tools menu when they become ready for use In some cases the machine does not enter Sleep mode when the Energy Saver key is pressed The machine is in Sleep mode The power is turned off Wait a little longer Wait a little longer Before you press the Energy Saver key check that the status of the machine does not prevent it from entering Sleep mode For details about statuses that inhibit Sleep mode see Saving Energy Getting Started When using the standard operation panel Press the Energy Saver key or the Check Status key to clear Sleep mode When using the Smart Operation Panel Press the Check Status key to clear Sleep mode Make sure the main power indicator is off and then turn on the power The power turns off automatically The user code entry screen is displayed The Authentication screen appears An error message remains even if misfed paper is removed An error message remains displayed even if the indicated cover is closed Original images are printed on the reverse side of the paper The Weekly Timer setting is set to Main Power Off Users are restricted by User Code Authentication Basic Authentication Windows Authentication LDAP Authentication or Integration Server Authentication is set Paper is still jammed in the tray One or more covers th
132. ns Region mainly Asia x O EN 4 DATO06 37 38 2 Getting Started Exposure glass cover Lower this cover over originals ADF Load a stack of originals here They will feed in automatically Smart Operation Panel This control panel is provided with advanced operativity Lower paper tray Holds up to 550 sheets of paper Caster table for lower paper tray To use the lower paper tray attach the caster table Lower paper trays Consists of two paper trays Holds up to 1 100 sheets of paper Each paper tray holds 550 sheets Internal tray 2 If you select this as the output tray copied printed paper or fax messages are delivered here face down Internal shift tray Sorts and stacks multiple sheets of paper External tray If you select this as the output tray copied printed paper and fax messages are delivered here face down Internal Finisher SR3130 Sorts stacks and staples multiple sheets of paper Copies can be punched if the optional punch unit is installed on the finisher Internal Finisher SR3 180 Sorts and stacks multiple sheets of paper and staples them without using staples Guide to Functions of the Machine s Options Guide to Functions of the Machine s External Options Region B mainly North America DATO007 1 Smart Operation Panel This control panel is provided with advanced operativity 2 Handset Used as a receiver when a fax
133. ns to be updated there may be some delay before you can resume operation Operation is not possible while this message is displayed Specify the destination or sender s name again When Other Messages Appear When Data Cannot Be Sent Due to a Problem with the Destination Some invalid destination s contained Do you want to select only valid destination s 2 In the message that appears at each The specitied group contains fax destinations e mail transmission press Select destinations and or folder destinations either of which SMTP authentication E mail address and Administrator E mail address mismatch are incompatible with the specified transmission method The SMTP authentication e mail address and the administrator s e mail address do not match For details about how to set SMTP authentication see File Transfer Connecting the Machine System Settings When the Machine Cannot Be Operated Due to a Problem with the User Certificate The destination cannot be selected because its encryption certificate is not currently valid The group destination cannot be selected because it contains a destination with a encryption certificate that is not currently valid Transmission cannot be performed because the encryption certificate is not currently valid The user certificate destination certificate has expired The user certificate destination cer
134. ntion If the document is copied scanned or stored in a Document Server by a copier or multifunction printer the embedded text appears conspicuous in the copy discouraging such unauthorized copying Reference For details see the printer driver Help and Security Guide For details about this function in the copier mode see Preventing Unauthorized Copies Copier Document Server For details about this function in the printer mode see Printing Documents that Are Not Authorized for Duplication Print 2 Getting Started This chapter describes how to start using this machine Guide to Names and Functions of Components Guide to Components Region mainly Europe and Asia A CAUTION Do not obstruct the machine s vents Doing so risks fire caused by overheated internal components Front and left view DAT001 1 Exposure glass cover or ADF The illustration shows ADF Lower the exposure glass cover or the ADF over originals placed on the exposure glass If you load a stack of originals in the ADF the ADF will automatically feed the originals one by one 2 Exposure glass Place originals face down here 29 2 Getting Started 3 Vents Prevent overheating 4 Control panel See page 41 Guide to the Names and Functions of the Machine s Control Panel When Using the Standard Operation Panel or page 44 Guide to the Names and Functions of the Machine s Control Panel When Using th
135. ntrol the use of the machine as well as prevent machine settings from being changed without authorization e By setting passwords you can prevent unauthorized access via the network e You can erase or encrypt the data on the hard disk to minimize the risk of information leakage e You can limit the usage of functions for each user Reference e See Security Guide 25 1 What You Can Do with This Machine Centrally Controlling Scan Conditions and Distribution 1 You can use the distributed scan management DSM system in Windows Server 2008 R2 to manage the destinations and scan settings for each individual user in a group and to use the information when distributing scanned data You can also use this system to centrally manage information about people using the network and the machine s scanner functions Both delivered files and user information can be controlled A lt xxx Xxx XXX 600 dpi XXX XXX XXX CUL004 e You must set up and configure a Windows server to use the distributed scan management system This system is supported under Windows Server 2008 R2 Reference e For details about how to deliver files using the distributed scan management system see Managing Scan Conditions and Other Settings in the Block using Distributed Scan Management Scan 26 Monitoring and Setting the Machine Using a Computer Monitoring and Setting the Machine Using a Computer Using Web Image Monitor you ca
136. nually select the printing method All Print per File No or Print per User All Prints the results of communications in the order made Print per File No Prints only the results of communications specified by file number Print per User Prints the results of communications by individual senders 4 1 Press TX RX Status Print C Store File TX RX Status 7 Print Check Modes _ destination ears Este pee fo x om ro st uw oe Jer 3 C00003 c3 f00004 c3 ko0005 c3 00006 G3x MA O BERLIN OFF LONDON OFF NEW YORK OJ LOS ANGELE ICE IEE FEIGE 5 s Six 2 Press Print Journal 3 Select the printing method 4 If you selected Print per File No in Step 3 enter a 4 digit file number using the number keys 5 If you selected Print per User in Step 3 select a user from the list and then press OK 6 Press the Start key 7 Press Exit twice 106 5 Print This chapter describes frequently used printer functions and operations For the information not included in this chapter see Print on the supplied CD ROM Quick Install You can install the printer drivers easily from the CD ROM provided with this machine Using Quick Install the PCL 6 printer driver is installed under network environment and the Standard TCP IP port will be set Quit all applications Do not close this manual Manage Printers permission is required to install th
137. oad it print side up Do not stack paper over the limit mark CVA011 Loading Paper into Paper Trays 3 Carefully push the paper tray fully in e Various sizes of paper can be loaded in Trays 2 4 by adjusting the positions of side fences and end fence For details see Changing the Paper Size in Trays 2 4 Paper Specifications and Adding Paper e You can load envelopes in Trays 2 4 When loading envelopes place them in the correct orientation For details see page 163 Envelopes 145 9 Adding Paper and Toner Loading Paper into the Bypass Tray Use the bypass tray to use OHP transparencies adhesive labels translucent paper and paper that cannot be loaded in the paper trays e The maximum number of sheets you can load at the same time depends on paper type Do not stack paper over the limit mark For the maximum number of sheets you can load see page 155 Recommended Paper Sizes and Types 1 Open the bypass tray 2 Load the paper face down until you hear the beep 3 Align the paper guides to the paper size If the guides are not flush against the paper images might be skewed or paper misfeeds might OCCUF AILLLLLLLLLLLLLLT WUBI DAV002 e When you use the bypass tray it is recommended to load the paper in D orientation e Certain types of paper might not be detected properly when placed on the bypass tray If this happens remove the paper and place it on the bypass tray again
138. oceed to step 5 Select the Share this folder check box Click Permissions In the Group or user names list select Everyone and then click Remove Click Add ae oS 119 6 Scan 8 In the Select Users or Groups window click Advanced 9 Specify one or more object types select a location and then click Find Now 10 From the list of results select the groups and users you want to grant access to and then click OK 11 Inthe Select Users or Groups window click OK 12 In the Groups or user names list select a group or user and then in the Allow column of the permissions list select either the Full Control or Change check box Configure the access permissions for each group and user 13 Click OK Step 3 Specifying access privileges for the created shared folder If you want to specify access privileges for the created folder to allow other users or groups to access the folder configure the folder as follows 1 Right click the folder created in step 2 and then click Properties On the Security tab click Edit Click Add In the Select Users or Groups window click Advanced Specify one or more object types select a location and then click Find Now 2 VPS From the list of results select the groups and users you want to grant access to and then click OK a In the Select Users or Groups window click OK 8 In the
139. of the screen e We recommend that you use specified OHP transparencies e For details about paper thickness see Tray Paper Settings Connecting the Machine System Settings 151 9 Adding Paper and Toner Loading Orientation fixed Paper or Two sided Paper Orientation fixed top to bottom or two sided paper for example letterhead paper punched paper or copied paper might not be printed correctly depending on how the originals and paper are placed Settings for the User Tools e Copier mode Specify Yes for Letterhead Setting in Input Output under the Copier Document Server Features menu and then place the original and paper as shown below e Printer mode Specify Auto Detect or On Always for Letterhead Setting in System under the Printer Features menu and then place the paper as shown below For details about the letterhead settings see Input Output Copy Document Server or System Print Original orientation and paper orientation The meanings of the icons are as follows Place or load paper scanned or printed side face up Place or load paper scanned or printed side face down e Original orientation Readable orientation 132 Loading Orientation fixed Paper or Two sided Paper Unreadable orientation e Paper orientation e Copier mode One sided Two sided e Printer mode One sided Two sided 153 9 Adding Paper and Toner e In
140. ombining Multiple Pages into Single Page This section explains how to print multiple pages onto a single sheet The combine printing function allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet When Using the PCL 6 Printer Driver 1 Click the WordPad menu button in the upper left corner of the window and then click Print In the Select Printer list select the printer you want to use Click Preferences Click the Detailed Settings tab Inthe Menu box click the Edit icon CO oO FF WO N Select the combination pattern in the Layout list and then specify the method for combining pages in the Page Order list To draw a border line around each page select Draw Frame Border 7 Change any other print settings if necessary 8 Click OK 9 Start printing from the application s Print dialog box Types of Combine Printing This function allows you to print 2 4 6 9 or 16 pages at reduced size onto a single sheet and to specify a page ordering pattern for the combination When combining 4 or more pages onto a single sheet of paper four patterns are available The following illustrations show example page ordering patterns for 2 and 4 page combinations 2 Pages per Sheet Portrait Landscape 111 5 Print 4 Pages per Sheet 112 Printing on Envelopes Printing on Envelopes Configure the paper settings appropriately u
141. ome screen For details about how to register shortcuts see Adding Icons to the Home Screen When Using the Standard Operation Panel Convenient Functions The program number appears on the bottom of the shortcut icon Address Book Management Press to display the Address Book For details about how to use the Address Book see Address Book Connecting the Machine System Settings Browser Press to display Web pages For details about how to use the browser function see Convenient Functions Document Server Q Press to store or print documents on the machine s hard disk For details about how to use the Document Server function see Copy Document Server Adding Icons to the Home Screen When Using the Standard Operation Panel You can add shortcuts to programs stored in copier facsimile or scanner mode or Web pages registered in Favorites using the browser function You can also review icons of functions and embedded software applications that you deleted from the Home screen Shortcuts to programs stored in Document Server mode cannot be registered to the Home screen Shortcut names of up to 32 characters can be displayed in a standard screen If the name of the shortcut is longer than 32 characters the 32nd character is replaced with Only 30 characters can be displayed in a simple screen If the name of the shortcut is longer than 30 characters the 30th character is replaced with
142. on paper quantity print orientation and staple position Certain settings can produce print results that might not be as expected When documents cannot be stored in the Document Server Reduce the paper size of the file that you want to send to a size that the Document Server can store Custom size files can be sent but not stored afterward For details about using Document Server function contact your administrator For details about how to set permissions see Security Guide Delete some of the files stored in the Document Server or reduce the size that you want to send Delete some of the files stored in the Document Server Exceeded max number of files Auto Exceeded max number of pages of Document Server Cannot store Exceeded max number of pages Auto The print job has been cancelled because capture file s could not be stored Exceeded max memory The print job has been cancelled because capture file s could not be stored Exceeded max number of files The print job has been cancelled because capture file s could not be stored Exceeded max number of pages per file The specified folder in Document Server is locked Cannot store While using the error job store function to store Normal Print jobs as Hold Print files the maximum file capacity for file storage or Hold Print file management automatic was exceeded The maximum page capacity of
143. or Integration Server Authentication is set e To prevent use of the machine by unauthorized persons always log out when you have finished using the machine 1 Press Logout on the top right on the screen amp NEW YORK OFFICE O Oo Qg Quick Copy Quick Fax erver 6100 TPO 16 22 2 Press OK Placing Originals Placing Originals Placing Originals on the Exposure Glass Region mainly Europe and Asia A CAUTION e Keep your hands away from the hinges and exposure glass when lowering the ADF Not doing so may result in an injury if your hands or fingers are pinched e Do not lift the ADF forcefully Otherwise the cover of the ADF might open or be damaged 1 Lift the ADF or the exposure glass cover Be sure to lift the ADF or the exposure glass cover by more than 30 degrees Otherwise the size of the original might not be detected correctly 2 Place the original face down on the exposure glass The original should be aligned to the rear left corner Start with the first page to be scanned CVA054 1 Positioning mark 3 Lower the ADF or the exposure glass cover Placing Originals on the Exposure Glass Region B mainly North America A CAUTION e Keep your hands away from the hinges and exposure glass when lowering the ADF Not doing so may result in an injury if your hands or fingers are pinched 67 2 Getting Started e Do not lift the ADF forcefully
144. or brightness when using halftone or high resolution For details about the relationship between scan settings see Relationship between Resolution and Scan Size Scan If a misfeed occurs you might not scan an original Remove the misfeed and then scan the original again Invalid Winsock version You are using an invalid Install the operating system of the Please use version 1 1 or version of Winsock computer or copy Winsock from the higher operating system CD ROM No response from the The machine or client e Check whether the machine or scanner computer is not connected to client computer is connected to the network correctly the network correctly Disable the client computer s own firewall For details about firewall see Windows Help No response from the The network is crowded Wait for a while and then try to scanner reconnect 22 222 10 Troubleshooting Scanner is in use for other function Please wait Scanner is not available on the specified device Scanner is not ready Check the scanner and the options The name is already in use Check the registered names A function of the machine other than the Scanner function is being used such as the Copier function The TWAIN scanner function cannot be used on this machine The ADF cover is open You tried to register a name that is already in use When there is a problem connecting to the scanner
145. ory allocation error PCL 6 occurred On the printer driver s Detailed Settings tab click Print Quality in Menu and then select Raster in the Vector Raster list In some cases it will take a long time to complete a print job Memory Retrieval Error A memory allocation error Turn off the power and then back on occurred again If the message appears again replace the RAM For details about replacing the RAM contact your service representative If printing does not start contact your service representative e The contents of errors may be printed on the Configuration Page Check the Configuration Page in conjunction with the error log For details about how to print the Configuration Page see List Test Print Print 208 Messages Displayed When Using the Scanner Function Messages Displayed When Using the Scanner Function Messages Displayed on the Control Panel When Using the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel If a message not described here appears act according to the message Messages Causes Solutions Cannot find the specified path Please check the settings Cannot find the specified path Please check the settings Entered user code is not correct Please re enter Exceeded max number of alphanumeric characters for the path The destination compu
146. ost The data being scanned is too small for the scale ratio specitied in Specify Size Specify a large size in Specify Size and then try to scan the original again If displaying the entire image is not necessary press the Start key to start scanning with the current scaling factor Specify a higher resolution or a large size in Specify Size and then try to scan the original again When documents cannot be scanned because the memory is full Memory is full Cannot scan The scanned data will be deleted Memory is full Do you want to store scanned file Because of insufficient hard disk space the first page could not be scanned Because there is not enough free hard disk space in the machine for storing in the Document Server only some of the pages could be scanned Try one of the following measures e Wait for a while and then retry the scan operation Reduce the scan area or scanning resolution For details about changing scan area and scanning resolution see Scan Settings of Various Scan Settings Scan Delete unneeded stored files For details about how to delete stored files see Deleting a Stored File Scan Specify whether to use the data or not 213 10 Troubleshooting Memory is full Scanning has been cancelled Press Send to send the scanned data or press Cancel to delete Because there is not enough free hard disk space in the machine for
147. ot use the machine until you enter the User Code If you can use the machine you can say that you are logged in When you go out of the operable state you can say that you are logged out After logging in the machine be sure to log out of it to prevent unauthorized usage e Ask the user administrator for the Login User Name Login Password and User Code For details about user authentication see Security Guide e User Code to enter on User Code Authentication is the numerical value registered in the Address Book as User Code User Code Authentication Using the Control Panel This section explains the procedure for logging in to the machine using the control panel while User Code Authentication is active If User Code Authentication is active a screen prompting you to enter a User Code appears 1 Enter a User Code up to eight digits and then press OK amp To use the following function s enter user code with the Number keys then press OK Auto Select Full Color Black amp White Logging In Using the Control Panel When Using the Standard Operation Panel This section explains the procedure for logging in to the machine when Basic Authentication Windows Authentication LDAP Authentication or Integration Server Authentication is set When the Authentication Screen is Displayed 1 Press Login ah Press Login then enter Login user name and login password 2 Enter a Login U
148. ote machine status function Eedi enarmade working normally Check that the correct IP address or host name is set for the main machine in System Settings For details about these settings contact your administrator Check that the LAN cable is correctly connected to the machine For details about network problems contact your administrator Connection with the remote The main machine s power is Turn on the main machine s power machine has failed Check off the remote machine status Connection with the remote A timeout error occurred Check that the LAN cable is machine has failed Check while an attempt was made correctly connected to the the remote machine status to connect the device via machine remote fax function Check that the main machine is working correctly For details about connection with main machine see Sending Receiving Documents Using a Remote Machine Remote Fax Fax 194 Messages Displayed When Using the Facsimile Function Connection with the remote The settings or machine For details about the settings and machine has failed There is configuration for using the machine configuration for using the a problem with the remote remote fax function to remote fax function to connect to a machine structure Contact connect to the main machine main machine contact your the administrator are incorrect administrator Transfer error has occured
149. otn dec decaeee 67 Placing Originals on the Exposure Glass Region mainly Europe and ASiQ ccceeceseeseseeteeeees 67 Placing Originals on the Exposure Glass Region B mainly North America cccccccesesesesseseseteeeees 67 Placing Originals in the Auto Document Feedel ccccccscsssscsesecscsesecseseesesececseescsesecsesecsesecesseeecseeeeseeeeaes 68 3 Copy ee CH Cele ok th ee eet ee eet eee eT ATE eer eee ee ean O eee omer ee O 7 Aulo Reduces ZEMAN S sonirosa nran E O 73 Duplex Copyn eresien EEEREN EEEE EEEE EEEE ERa EEEE EEEE EE EERE E 75 Specifying the Original and Copy Orientation ccccccccsscssscsesesesesssscseseseseseseeeecseseseseseseececseseseseseeeeeceees TF Gre EE E T A E en nn A ene O eee eae eer 79 Temes lt 10 Combine ee eee eee eee eee en eee eee eee ee ee eee ae 80 Two Sided Combine cccccccccssssssssesesesseseseseseesesesesecseseseseesesesessesesesesesesecsesesesesesesecseseseecseseeeceeseseseeseseeeees 8 1 Copying onto Custom Size Paper from the Bypass Tray cccccsssssssssscssseseseseseeseecseseseseseseecseseseseseeeeeseeseseass 84 OpyiIng onto Enve 0 O EPR rEE EE SR SEES ES SEEEESESSOSEESEOEOOSESES ESOS OO SEO SEC ee SEO OOS ee eee eee eee errr eee eeree etree rere errr eer eer ee errr reer er eerereeree Copying onto Envelopes from the Bypass Tray c scsscsssssssesessssescsesesesesesesecscseseseseseseecsesesesesesecesseseseseeees 85 Copying onio Envelopes trom the Paper Gy s
150. ou to navigate the screens of the various functions and applications and provide you with information about operation status and other messages See How to Use the Standard Applications Screen When Using the Smart Operation Panel Getting Started 3 Main power indicator The main power indicator goes on when you turn on the main power switch When the machine is in Fusing Unit Off mode the main power indicator is lit In Sleep mode the main power indicator flashes slowly 4 Stop key Press to stop a job in progress such as copying scanning faxing or printing 44 Guide to the Names and Functions of the Machine s Control Panel When Using the Smart Operation Panel Check Status key Press to check the machine s system status operational status of each function and current jobs You can also display the job history and the machine s maintenance information Data In indicator facsimile and printer mode Flashes when the machine is receiving print jobs or LAN Fax documents from a computer See Fax and Print Fax indicator Indicates the status of the fax functions Flashes during data transmission and reception Stays lit when receiving a fax via Confidential or Substitute Reception Menu key Displays the menu screen while Screen Features are enabled or applications available only on the Smart Operation Panel are used Return key Press this key to return to the previous screen while Screen Features are enabl
151. out Scanner Features see General Settings Scan Check the file name set at the time of scanning For details about characters that can be used in file names see Specifying the File Name Scan Check the file name specified at the time of scanning The file name specified in the Sending Scan Files to Folders function cannot contain the following characters A ae g 1 lt gt The file name cannot start or end with a period The program is recalled Cannot recall the destination s for which access privileges are required The program is recalled Cannot recall the destination s that is deleted from the address book The program is recalled Cannot recall the folder destination s with protection code s Messages Displayed When Using the Scanner Function The currently logged in user does not have permission to view the destination that was registered in the program The destination stored in the program could not be called because it was deleted from the address book The folder destinations for which the protection code was set were registered in the program When documents cannot be scanned properly All the pages are detected as blank No file was created Check original s orientation No PDF file was created because all the pages of the scanned original were detected as blank when On is specified for Delete Blank Page in OCR Settings Do
152. path will be User Share Basic Procedure When Using Scan to Folder Program Change Address Book Names Auth Info Protection Fax Dest EE Press Browse Network to select shared fi Browse Network If the network does not allow automatic obtaining of IP addresses include the destination computer s IP address in the path For example if the IP address of the destination computer is 192 168 0 191 and the folder name is Share the path will be 192 168 0 191 Share 3 Press OK If the format of the entered path is not correct a message appears Press Exit and then enter the path again Locating the SMB folder using Browse Network 1 Press Browse Network The client computers sharing the same network as the machine appear Network display only lists client computers you are authorized to access 2 Select the group that contains the destination computer 3 Select the computer name of the destination computer Shared folders under it appear Browse Network Up One Level MD NPCO4 RNP0026 73441 9 You can press Up One Level to switch between levels 4 Select the folder you want to register 5 Press OK 123 124 6 Scan Deleting an SMB Registered Folder l Display the initial settings screen e When using the standard operation panel Press the User Tools Counter key e When using the Smart Operation Panel Press the Home key on the top l
153. pecify the machine s IPv6 address in the Network Connection Tool When Other Messages Appear When Other Messages Appear Messages Causes Solutions Cannot connect with the wireless card Turn the main power switch off then check the card A wireless LAN board or Bluetooth interface unit is referred to as a wireless card Cannot connect with the Bluetooth interface Check the Bluetooth interface Clean the scanning glass Located next to the exposure glass Following output tray is full Remove paper Internal cooling fan is active The wireless LAN board was not inserted when the machine was turned on The wireless LAN board was pulled out after the machine was turned on The settings are not updated although the unit is detected The Bluetooth interface unit was installed while the machine was turned On The Bluetooth interface unit was removed while the machine was turned On The scanning glass or guide plate of the ADF is dirty The output tray is full Large print runs will cause the machine s interior to heat up triggering the cooling fan Turn off the power and then confirm the wireless LAN board is inserted correctly After confirmation turn on the power again If the message appears again contact your service representative Turn off the power and then confirm that the Bluetooth interface unit was installed correc
154. printing on thick smooth paper To prevent such problems be sure to fan smooth paper thoroughly before loading them If paper continues to become jammed or feed in together even after they are fanned load them one by one from the bypass tray e When loading thick paper set the paper direction according to its grain as shown in the following diagram recommended e Select Thick Paper 1 Thick Paper 2 Thick Paper 3 or Thick Paper 4 as the paper thickness in Tray Paper Settings e Even if thick paper is loaded as described above normal operations and print quality might still not be possible depending on the paper type e Prints might have prominent vertical creases e Prints might be noticeably curled Flatten out prints if they are creased or curled Envelopes This section gives you various details about and recommendations concerning envelopes e Do not use window envelopes e Misfeeds might occur depending on the length and shape of the flaps e Only envelopes that are at least 148 mm 5 9 inches wide and whose flaps are open can be loaded in the D orientation 163 164 9 Adding Paper and Toner e When loading envelopes in the D orientation load them with flaps fully open Otherwise they might not feed into the machine e Before loading envelopes press down on them to remove any air from inside flatten out all four edges If they are bent or curled flatten their leading edges the edge go
155. py sets with the number keys stopped have been suspended To continue copying and printing pres to cancel copying press Cancel Cop To delete other suspended jobs pres Suspended Copy Job No 101 The quantity of sets of the suspended job can be changed Quantity 10 gt lt 3 999 3 Press Continue Copying starts again 89 90 3 Copy Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine Thus you can print them later applying necessary conditions You can check the stored documents on the Document Server screen For details about the Document Server see page 137 Storing Data 1 Press Store File Store File Check Modes o3 E v4 U cf A4 A4 Bypass ed 2 sided 1 sided Cornb 2 orig 1 sided Comb 4 orig Tafa Enter a user name file name or password if necessary Specify a folder in which to store the document if necessary Press OK Place the originals Make the scanning settings for the original a eS n a E Press the Start key Stores scanned originals in memory and makes one set of copies If you want to store another document do so after copying is complete 4 Fax This chapter describes frequently used facsimile functions and operations For the information not included in this chapter see Fax on the supplied CD ROM Basic Procedur
156. r e You cannot change the machine default settings for individual users Settings made in the printer properties dialog box are applied to all users 1 On the Start menu click Devices and Printers 2 Right click the icon of the printer you want to use 3 Click Printer properties Standard Printing Standard Printing e The default setting is 2 sided printing If you want to print on only one side select Off for the 2 sided printing setting e If you send a print job via USB 2 0 while the machine is in Low Power mode or Sleep mode an error message might appear when the print job is complete In this case check if the document was printed When Using the PCL 6 Printer Driver 1 Click the WordPad menu button in the upper left corner of the window and then click Print In the Select Printer list select the printer you want to use Click Preferences In the Job Type list select Normal Print In the Document Size list select the size of the original to be printed In the Orientation list select Portrait or Landscape as the orientation of the original N GO GG BB W ND Inthe Input Tray list select the paper tray that contains the paper you want to print onto If you select Auto Tray Select in the Input Tray list the source tray is automatically selected according to the paper size and type specified 8 In the Paper Type list select the type of paper that
157. r details about how to check contact number where you can order supplies see Inquiry Maintenance and Specifications Sending Faxes or Scanned Documents When Toner Has Run Out When the machine has run out of toner the indicator on the display lights Note that even if there is no toner left you can still send faxes or scanned documents e f number of communications executed after the toner has run out and not listed in the automatically output Journal exceeds 200 communication is not possible 1 Display the initial facsimile or scanner screen e When using the standard operation panel Press the Home key on the top left of the control panel and press the Facsimile icon or the Scanner icon on the Home screen 3 Cay fad 5 ec laday Xe4 CXX002 e When using the Smart Operation Panel Press the Home key on the top left of the control panel Flick the screen to the left and then press the Fax icon or the Scanner icon on the Home screen 4 2 Press Exit and then perform transmission operation The error message disappears e Any reports are not printed Disposing of Used Toner This section describes what to do with used toner Toner cannot be re used 169 9 Adding Paper and Toner Pack used toner containers in the container s box or a bag to prevent the toner from leaking out of the container when you dispose of it D Region mainly Europe and Asia
158. reens on each side of the current screen For example when you view Home screen 3 two icons are displayed at both the right and left sides To view thumbnails of all five home screens hold down ej Adding Icons to the Home Screen When Using the Smart Operation Panel Adding shortcuts to the Home screen When using the Smart Operation Panel You can add shortcuts to the machine s functions You can display the icons for the machine s functions and the embedded software applications after you delete them from the Home screen 1 Press the Home key CZP155 2 Select the screen to which you want to add a shortcut 3 Press and hold down an area on the screen where no icons are displayed A Press Icon on the Add to Home screen oo 2 Getting Started 5 Press Application or Machine Application Press Machine Application to select copier mode fax mode or some other of the machine s applications Press Application to select widgets quick applications or other Smart Operation Panel applications 6 Select the application you want to add from the list 54 Adding shortcuts to bookmarks on the Home screen When using the Smart Operation Panel You can add shortcuts to bookmarks that have been registered in favorites in the Web Browser to the Home screen 1 Press the Home key CZP155 Select the screen to which you want to add a shortcut Press and hold down an area on t
159. ress Book To specify a name not shown in the screen press Manual Entry and then enter a user name 7 Press File Name 8 Enter a file name and then press OK 9 Press Password 11 12 13 14 Enter a password with the number keys and then press OK You can use four to eight digits for the password For double check enter the password again and then press OK Place the original Specify the original scanning conditions Press the Start key The original is scanned The document is saved in the Document Server After scanning a list of folders will be displayed If the list does not appear press Finish Scanning Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server The items you can specify on the printing screen are as follows Paper tray e The number of prints Finishing Sort Rotate Sort Stack Staple Punch Cover Slip Sheet Front Cover Front Back Cover Designate Chapter Slip Sheet Edit Stamp Margin Adj Stamp 2 Sided Copy Top to Top 2 Sided Copy Top to Bottom Booklet Magazine For details about each function see Copy Document Server 1 Select a folder Folder Narne Created Date Time Sel File Shared Folder User 001 28 Feb 11 03 User 002 28 Feb 11 03 User003 28 Feb 11 04 User 004 28 Feb 11 04 User 005 28 Feb 11 04 2 Select a document to be printed 3
160. ress to display the Home screen For details see page 47 How to Use the Home Screen When Using the Standard Operation Panel CUV012 1 Home key 2 Function keys No functions are registered to the function keys as a factory default You can register often used functions programs and Web pages For details see Configuring function keys when using the standard operation panel Getting Started 3 Display panel Displays keys for each function operation status or messages See Changing Modes When Using the Standard Operation Panel and How to Use the Screens on the Control Panel Getting Started 4 Reset key Press to clear the current settings 4 2 Getting Started On Program key copier Document Server facsimile and scanner mode e Press to register frequently used settings or to recall registered settings See Registering Frequently Used Functions Convenient Functions e Press to program defaults for the initial display when modes are cleared or reset or immediately after the main power switch is turned on See Changing the Default Functions of the Initial Screen Convenient Functions 6 Interrupt key Press to make interrupt copies See Interrupt Copy Copy Document Server 7 Main power indicator The main power indicator goes on when you turn on the main power switch 8 Energy Saver key Press to switch to and from Sleep mode See Saving Energy Getting Starte
161. rom others e When turning on the fax transmission or scanning by the scanner make sure that all other operations are ended File Name A file name such as COPY0001 and COPY0002 is automatically attached to the scanned document You can change the file name User Name You can register a user name to identify the user or user group that stored the documents To assign it select the user name registered in the Address Book or enter the name directly Depending on the security setting Access Privileges may appear instead of User Name For details about the Address Book see Registering Addresses and Users for Facsimile Scanner Functions Connecting the Machine System Settings Password To prevent unauthorized printing you can specify a password for any stored document A protected document can only be accessed if its password is entered If a password is specified for the documents the lock icon appears on the left side of the file name 137 138 7 Document Server l SS p Press the Home key on the top left of the control panel and press the Document Server icon on the screen 3 3 gt EY fev ER 3 Ko jaday Xe4 Press To Scanning Screen Press Target Fldr to Store Specify a folder in which to store the document and then press OK Press User Name Specify a user name and then press OK The user names shown are names that were registered in the Add
162. rtificate PDF with digital signature or PDF A with digital signature or the certificate is invalid A new device certificate S MIME must be installed For details about how to install a device certificate S MIME see Security Guide For details about the device certificate S MIME see Security Guide A new device certificate PDF with digital signature or PDF A with digital signature must be installed For details about how to install a device certificate PDF with digital signature or PDF A with digital signature see Security Guide A new device certificate PDF with digital signature or PDF A with digital signature must be installed For details about how to install a device certificate PDF with digital signature or PDF A with digital signature see Security Guide e Ifa fax or an e mail cannot be sent and a message appears which states that there is a problem with the device certificate or user certificate a new certificate must be installed For details about how to install a new certificate see Security Guide When Problems Occur While Logging In Authentication has failed Authentication has failed The entered login user name or login password is not correct The machine cannot perform authentication When Other Messages Appear For details about the correct login user name and login password see Security Guide For details about authentication see Security Gu
163. s Reduce the number of pages to print Collate is incomplete exceeds the maximum number of sheets that you can use Collate with Output tray has been The output tray was Specify the proper output tray changed changed because the paper size of the specified output tray is limited Print overrun Images were discarded PCL 6 while printing Select a lower resolution on the printer driver For details about how to change the resolution setting see the printer driver Help PostScript 3 Select a lower resolution on the printer driver For details about how to change the resolution setting see the printer driver Help 201 202 10 Troubleshooting Punch has been cancelled Staple has been cancelled Cannot store data of this size Document Server is not available to use Cannot store Exceeded max capacity of Document Server Cannot store Exceeded max number of files of Document Server Cannot store Punch printing was canceled Stapling printing was canceled The paper size exceeded the capacity of the Document Server You cannot use the Document Server function The hard disk became full after a file was stored The maximum file capacity of the Document Server was exceeded Check the paper orientation print orientation and then punch position Certain settings can produce print results that might not be as expected Check the paper orientati
164. s only appear in Internet fax display on the fax function screen 14 If you want to use Internet fax specify whether or not to use Send via SMTP Server 15 Press OK 16 Press Exit 17 Close the initial settings screen e When using the standard operation panel Press the User Tools Counter key e When using the Smart Operation Panel Press User Tools Counter f on the top right of the screen Deleting an E mail Destination 1 Display the initial settings screen e When using the standard operation panel Press the User Tools Counter key e When using the Smart Operation Panel Press the Home key on the top left of the control panel Flick the screen to the left and then press the User Tools icon E on the Home screen 4 2 Press Address Book Mangmnt 3 Check that Program Change is selected 4 Select the name whose e mail address you want to delete Press the name key or enter the registered number using the number keys You can search by the registered name user code fax number folder name e mail address or IP Fax destination Press E mail Press Change under E mail Address Press Delete All and then press OK Press OK Press Exit 0 MNO 129 6 Scan 10 Close the initial settings screen e When using the standard operation panel Press the User Tools Counter key e When using the Smart Operation Panel Press User Tools Counter f on the top right of
165. s out of paper There is no paper Load paper appears on the screen asking you to add paper If there is paper left in the other trays you can receive documents as usual even if the message appears on the screen You can turn this function on or off with Parameter Settings For details about how to do this see Parameter Settings Fax When There Is a Problem Specifying the Network Settings Check whether there are The alias telephone number Check that the correct alias phone any network problems you entered is already number is listed in H 323 13 10 registered on the gatekeeper Settings of Facsimile Features by another device For details about H 323 Settings see Initial Settings Fax For details about network problems contact your administrator Check whether there are Cannot access gatekeeper Check that the correct gate any network problems keeper address is listed in H 323 13 11 Settings of Facsimile Features For details about H 323 Settings see Initial Settings Fax For details about network problems contact your administrator 187 10 Troubleshooting Check whether there are Registering of user name is Correct that the correct SIP Server any network problems rejected by SIP server IP Address and SIP User Name 13 17 are listed in SIP Settings of Facsimile Features For details about SIP Settings see Initial Settings Fax For details about network problems cont
166. scan settings according to the original to be scanned B canner Store File Scanned Files Stat EN Set original and specify destination t Scan Settings Ez 1 Sided Original Wg Mau 00002 00003 00004 00005 se ABCD COMPA f YOKOHAMA O BERLIN OFF LONDON OFF NEW YORK O Original Feed Type Re NY FFICE ICE ICE FFICE 5 r 00007 00008 00010 00011 00012 att CE mle OFFICE OFFICE Example Scanning the document in color duplex mode and saving as a PDF file e Press Scan Settings and then press Full Color Text Photo in the Original Type tab e Press Original Feed Type and then press 2 Sided Original e Press PDF under Send File Type Name 6 Specify the destination You can specify multiple destinations 7 To specify the e mail sender press Sender Name and then press OK 8 To use Message Disposition Notification press Recept Notice If you select Recept Notice the selected e mail sender will receive e mail notification when the e mail recipient has opened the e mail 9 Press the Start key Registering an E mail Destination 1 Display the initial settings screen e When using the standard operation panel Press the User Tools Counter key e When using the Smart Operation Panel Press the Home key on the top left of the control panel Flick the screen to the left and then press the User Tools icon E on the Home screen 4 Press Address Boo
167. seeseseseeeseseseecseseseeeesenees 186 When There Is a Problem Specifying the Network SettingS c cccccscscsssesesssesseseseseseseseseeesessesesesesesees 187 When the Remote Fax Function Cannot Be Used eeececssssssssseseseseseseseeeeeseseseseseneeeeeseseaesesenenenseseaeass 193 Messages Displayed When Using the Printer FUNCHON ccccccssssesesesssseseseseeeeseseseccesesesceseseseeeeseseeeeesenees 196 Messages Displayed on the Control Panel When Using the Printer FUNCTION cceeeseseseseteteteeees 196 Messages Printed on the Error Logs or Reports When Using the Printer Function ccscceseeeee 199 Messages Displayed When Using the Scanner FUNCTION c cccsesssseseseseseesesesesceseseseeeeseseseeeeseeeecseseeeeeeass 209 Messages Displayed on the Control Panel When Using the Scanner Function cccceeeeeeereeee 209 Messages Displayed on the Client Computer c cccccccsssssscsessssesesesessesesesseeeseseseseeseseseseeseseeeeseseeeeeeseaees 218 When Other Messages Ap 6d x lt issicnccesnurerassacs oieatetsdoesdavecsscvsestinvas ouarsieas ctdorc hu suncsanseationevonansmaseaaeedhisunendonede 225 When There Is a Problem Scanning or Storing Originalls cccccccccsccscscescsesscscssesesecscseeecsesecseeeseseees 226 When the Home Screen Cannot Be Edited When Using the Standard Operation Panel 227 When the Address Book Is Updated ccccccsssssssessssesesesenseseseseecsesesescesesesesesesesecses
168. ser Name and then press OK 3 Enter a Login Password and then press OK When the user is authenticated the screen for the function you are using appears Logging In Using the Control Panel When Using the Smart Operation Panel This section explains the procedure for logging in to the machine when Basic Authentication Windows Authentication LDAP Authentication or Integration Server Authentication is set 1 Press Login on the top right on the screen gt Printer 30 04 2013 11 15 Enter user name and password to log in User Name Password Change Language English Enter a Login User Name and then press Done Press Password Enter a Login Password and then press Done So PS Press Login 65 66 2 Getting Started Logging Out Using the Control Panel When Using the Standard Operation Panel This section explains the procedure for logging out the machine when Basic Authentication Windows Authentication LDAP Authentication or Integration Server Authentication is set e To prevent use of the machine by unauthorized persons always log out when you have finished using the machine 1 Press the Login Logout key CxVv044 2 Press Yes Logging Out Using the Control Panel When Using the Smart Operation Panel This section explains the procedure for logging out the machine when Basic Authentication Windows Authentication LDAP Authentication
169. seseseseseeeeeneeseseass 29 Guide to Components Region mainly Europe and ASiQ c cccccesesssessssesesesseseseseseesesesesecseseeeeesenees 29 Guide to Components Region B mainly North America ccccccccssescsesesseseseseeseeeseseeseseseseseeseseeeeeeaes 32 Guide to Functions of the Machine s OptionS cccccscsssesesssesseseseseseseseseccscsesesesesesesecsesesesesesecseseseseseeeeeeeees 36 Guide to Functions of the Machine s External Options Region mainly Europe ccccceceeeees 36 Guide to Functions of the Machine s External Options Region mainly Asid ccceeeereeteee 37 Guide to Functions of the Machine s External Options Region B mainly North America 39 Guide to the Names and Functions of the Machine s Control Panel When Using the Standard Operalion Panel eseese ec ses ack snes AEE EEE E EA EEEE EREA EAE EAEE REENERT RRAN Al Guide to the Names and Functions of the Machine s Control Panel When Using the Smart Operation Ea EE EEE AA AE EE E EA OO OE NAE A A 44 Changing the Display Langudge c ccccccssssesssesssseseseseeseseseseeseseseseeseseseseesesesesseseseeeseseeesesesecseseseeeeseseeeeeeass 46 Changing the Display Language When Using the Smart Operation Panel ccceseesesseeteteeeeeees 46 How to Use the Home Screen When Using the Standard Operation Panel cccccccesssseseseseeeeeesesees 47 Adding Icons to the Home Screen When Using the Standard
170. sing both the printer driver and the control panel Configuring Envelope Settings Using the Control Panel 1 Load envelopes in the paper tray 2 Display the initial settings screen e When using the standard operation panel Press the User Tools Counter key CXX005 e When using the Smart Operation Panel Press the Home key on the top left of the control panel Flick the screen to the left and then press the User Tools icon E on the Home screen 4 Press Tray Paper Settings Select the paper size setting of the paper tray in which the envelopes are loaded Select the envelope size and then press OK Press Y Next Select the paper type setting of the paper tray in which the envelopes are loaded o Te m ea p Press Envelope in the Paper Type area and then select the appropriate item in the Paper Thickness area 9 Press OK 10 Close the initial settings screen e When using the standard operation panel Press the User Tools Counter key e When using the Smart Operation Panel Press User Tools Counter f on the top right of the screen Lies 114 5 Print Printing on Envelopes Using the Printer Driver When using the PCL 6 printer driver l oO ON O a FPF WO N Click the WordPad menu button in the upper left corner of the window and then click Print In the Select Printer list select the printer you want to use Click Preferences Inthe Document Size
171. sing the 50 sheets Tray Paper Settings menu 4 8 x 91 20 C5 Env paper that has a horizontal width of 450 0 mm 17 71 inches or less Bypass tray 52 300 g m 14 lb Bond 110 Ib Cover Thin Paper Thick Paper 4 52 300 g m 14 lb Bond 110 Ib Cover Thin Paper Thick Paper 4 Recommended Paper Sizes and Types 100 sheets up to 10 mm in height Thick Paper 1 40 sheets Thick Paper 2 Thick Paper 3 20 sheets Thick Paper 4 16 sheets Paper sizes that can be detected automatically GA Region A3D A4DD A5SUD AbD BA JIS B5 JISUD BS JIS D SRA3D Region B 11 x 17D 8 2x 1 1D 51 2 x 8 2D 12 x 18D SRA3D a 100 sheets up to 10 mm yRegion A in height Thick Paper 1 40 sheets 11 x 17D 8 2 x 14D Thick Paper 2 Thick Paper 3 20 sheets Thick Paper 4 16 sheets 81 2 x 130 81 2 x 110D 81 4 x 14D 8 4 x 13D 8 x 13D 8 x 10D 7 4 10 2D0 51 2 x 81 2D 8KD 16KDD 12 x 18D 11x 15D 10x 14D SRA4UD Region B A3D A4DD ASUD A6D B4 JIS B5 JISDO B6 JIS D 81 2 x 14D 8 2x 13 81 4 x 14D 8 4x 13 D 8 x 13D 8 x 10D 7 4x 101 200 8KO 16KDO 11 x150 10x14 D SRA4DO 159 9 Adding Paper and Toner 52 300 g m 14 lb Bond Custom size 2 100 sheets up to 10 mm 110 lb Cover yRegion A in height Thin Paper Thick Paper 4 Thick Paper 1 40 sheets Vertical 90 0 320 0 mm Thick Paper 2 Thick Horizontal 148 0 457 2 Paper 3 20 s
172. splays an error message or the corresponding function screen Check the error message displayed on the function screen and take the appropriate action For details about how to resolve the problems described in error messages see When Messages Appear Troubleshooting 3 Messages Displays a message that indicates the status of the machine and each function 4 Status icons The status icons that can be displayed are described below 9 The function is performing a job An error has occurred on the machine The function cannot be used because an error has occurred in the function or machine This icon may also appear if the toner is running low The following table explains problems that cause the indicator lamp for the Check Status key to light or flash 173 174 10 Troubleshooting Documents and reports do not print out Documents and reports do not print out An error has occurred The machine is unable to connect to the network The paper output tray is full There is no paper left A function which has the status Error Occurred in the Check Status screen is defective A network error has occurred Remove the prints from the tray Load paper For details about loading paper see Loading Paper Paper Specifications and Adding Paper Press Check in the function which the error has occurred Then check the displayed message and take appropriate action For details about
173. ss Switch on the Display Page area to change the page and then a preview of the next page will appear For details about paper sizes see Specifications for Punch Unit Internal Finisher SR3 130 Maintenance and Specifications Select an appropriate paper size For details about paper sizes see Specifications for Internal Finisher SR3130 and Specifications for Finisher SR3 180 Maintenance and Specifications If you press the Start key the copy will start using the selected paper Select an appropriate paper size For details about paper sizes see Specifications for the Main Unit Maintenance and Specifications For details about how to check the number of copies available per user see Security Guide Press Exit and then store again with an appropriate number of pages 183 10 Troubleshooting Magazine or Booklet mode is not available due to mixed image mode Maximum number of sets is A figure is placed at n Memory is full nn originals have been scanned Press Print to copy scanned originals Do not remove remaining originals n in the message represents a changeable number Press Continue to scan and copy remaining originals Rotate Sort is not available with this paper size Stapling capacity exceeded You selected the Magazine or Booklet function for originals scanned using different functions such as copy and printer
174. stake press the Clear key and then enter again 7 Press the Start key Sending Originals Using the Exposure Glass Immediate Transmission 1 Press Immed TX Ceea iel 3 ro0003 c3 Cooo04 czs roo00s c3x CO00006 G3 MA 0 GERIN eF OFF Ui eF OFF Re ak 0 YORK 0 lip ake ANGELE EEN er Low ter Rew ak 0 Coooodc3e kooo11dc3 00012 ate aes G OF SMG fe KG KONG brannd 01 Brenda 02 SMOR fp Ks ma X File Status RX File Status TX Mode Place the first page face down on the exposure glass Specify a destination Make the scan settings you require Press the Start key oO On Rh WN Place the next original on the exposure glass within 10 seconds when you send multiple originals and then repeat Steps 4 and 5 Repeat this step for each page 98 Transmitting while Checking Connection to Destination Immediate Transmission Transmitting Search Dest Preview _ Place next original within 1 O sec then press the Start key If none press U a us 0312345678 7 Press the key 99 100 A Fax Canceling a Transmission This section explains how to cancel a fax transmission Canceling a Transmission Before the Original Is Scanned Use this procedure to cancel a transmission before pressing the Start key 1 Cancel sending e When using the standard operation panel Press the Reset key CXZ001 e When using the Smart Opera
175. t After pressing Check Stop Transmission File under TX RX Status Print in Step 1 press Exit twice 102 Storing a Document Storing a Document You can store and send a document at the same time You can also just store a document The following information can be set for the stored documents as necessary User Name You can set this function if necessary to know who and what departments stored documents in the machine A user name can be selected from the Address Book or entered manually File Name You can specify a name for a stored document If you do not specify a name scanned documents will be automatically assigned names such as FAXO001 or FAX0002 Password You can set this function so as not to send to unspecified people A four to eight digit number can be specified as a password You can also change the file information after storing files 1 Place the original and then specify the scan settings you require Specify the Original Orientation setting correctly If you do not the top bottom orientation of the original will not be displayed correctly in the preview 2 Press Store File e C Store File _ TX RX Status 7 Print Ready Search Dest Set original and specify destination EE G3 r e Lo Ler So Jk JLo Lora fest Ly 00001 G3 K00002JG3 ro0003 c3 Koooo4 c3 roooos 3 F000 ABCD COMPA YOKOHAMA O BERLIN OFF LONDON OFF NEW YORK OJILOS
176. t Display by configuring the appropriate User Parameter When the Remote Fax Function Cannot Be Used Messages Causes Solutions Authentication with remote User authentication on the For details about user authentication machine failed Check main machine has failed see Security Guide remote machine s auth settings Authentication with remote User Code Authentication is The remote fax function does not machine failed Check set on the device connected support User Code Authentication remote machine s auth via the remote fax function Disable the User Code Authentication settings on the main machine Authentication with remote The user does not have For details about how to set machine failed Check permission to use the function permissions see Security Guide remote machine s auth on the main machine settings 193 10 Troubleshooting Check whether there are An IP address has not Check that the correct IP address any network problems been registered for the is specified for the machine in 16 00 main machine System Settings For details arewan about the IP address of the main connected properly machine contact your administrator For details about network problems contact your administrator Connection with the remote A network error occurred Check that the main machine machine has failed Check while using the remote fax supports the remote fax function the rem
177. t 15 mm 0 6 inches each Output quality on envelopes may be uneven if parts of an envelope have differing thicknesses Print one or two envelopes to check print quality e Copied or printed sheets are delivered to the internal tray even if you specified a different tray e Flatten out prints if they are creased or curled e Check the envelopes are not damp e High temperature and high humidity conditions can reduce print quality and cause envelopes to become creased e Depending on the environment copying or printing on envelopes may wrinkle them even if they are recommended e Certain types of envelopes might come out creased dirtied or misprinted If you are printing a solid color on an envelope lines may appear where the overlapped edges of the envelope make it thicker 166 Adding Toner Adding Toner This section explains precautions when adding toner how to send faxes or scanned documents when the toner has run out and how to dispose of used toner A WARNING e Do not incinerate toner new or used or toner containers Doing so risks burns Toner will ignite on contact with naked flame A WARNING e Do not store toner new or used or toner containers anywhere near naked flames Doing so risks fire and burns Toner will ignite on contact with naked flame A WARNING e Do not use a vacuum cleaner to remove spilled toner including used toner Absorbed toner may cause a fire or explosion due
178. t Server Copy Document Server e For details about the Document Server in copier mode see Document Server Copy Document Server e For details about the Document Server in printer mode see Saving and Printing Using the Document Server Print e For details about the Document Server in fax mode see Storing a Document Fax e For details about the Document Server in scanner mode see Storing and Saving the Scanned Documents Scan 7 1 What You Can Do with This Machine Sending and Receiving Faxes without Paper Reception a You can store and save received fax documents as electronic formats in the machine s hard disk without printing them CJQ604 You can use Web Image Monitor to check print delete retrieve or download documents using your computer Storing received documents Reference e See Confirming Printing Deleting Received and Stored Documents Fax Transmission You can send a fax from your computer over the network Ethernet or wireless LAN to this machine which then forwards the fax via its telephone connection LAN Fax Sending and Receiving Faxes without Paper CJQ605 e To send a fax print from the Windows application you are working with select LAN Fax as the printer and then specify the destination e You can also check the sent image data Reference e For details about the machine s settings see Network Settings Requirements Connecting the
179. t Server has been exceeded If the scaling factor specified in Specify Reproduction Ratio is too large part of the image may be lost Specify the scan size and resolution again Note that it may not be possible to scan very large originals at a high resolution For details about the settings for the scanner function see Relationship between Resolution and Scan Size Scan Specify the scan size and resolution again Note that it may not be possible to scan very large originals at a high resolution For details about the settings for the scanner function see Relationship between Resolution and Scan Size Scan Reduce the resolution or Specify Size value and then try to scan the original again Check the files stored by the other functions and then delete unneeded files For details about how to delete files see Deleting Stored Documents Copy Document Server Reduce the scaling factor in Specify Reproduction Ratio and then try to scan the original again If displaying the entire image is not necessary press the Start key to start scanning with the current scaling factor Not all of the image will be scanned The size of the scanned data is too small Check the resolution and the ratio and then press the Start key again Messages Displayed When Using the Scanner Function Using Specify Reproduction Ratio to scale down a large document may cause part of the image to be l
180. tart No c M If the File Type is set to PDF configure PDF File Setting as required 3 Press OK 134 Specifying Scan Settings Specifying Scan Settings 1 Press Scan Settings Auto ED CS ee 1 Sided Original ooo 00002 00003 00004 eana ABCD COMPA YOKOHAMA O BERLIN OFF LONDON NY FFICE _ lICE ICE 3 00007 00008 00010 00011 CE FICE OFFICE _ OFFICE Select Stored File i 2 Specify resolution scan size and other settings as required Scan Settings Select Original Type Black amp White Text B amp W Text Line Art B amp W Text Z Photo Full Colour Text Photo Full Colour Glossy Photo Auto Colour Select 3 Press OK 135 6 Scan 136 7 Document Server e a a SS This chapter describes frequently used Document Server functions and operations For the information not included in this chapter see Copy Document Server on the supplied CD ROM Storing Data This section describes the procedure for storing documents on the Document Server e A document accessed with a correct password remains selected even after operations are complete and it can be accessed by other users After the operation be sure to press the Reset key to cancel the document selection e The user name registered to a stored document in the Document Server is to identify the document creator and type It is not to protect confidential documents f
181. teee 152 locred Pini rry aera ee ene eee 16 Vole elites iea a aR 23 Logging in to the machine ccccecceseseeeeseeeesees 64 Login Logout key c cccccccccesesssseseseseseseteseteeeesesees 41 Lower paper traAy sssesesssseesesseseesesersese 30 38 39 Lower paper trays 30 34 36 38 39 Lower right COVED cccccccessesesesesseseseeseeeesesees 32 35 M Magazinea n i 14 Main POW Clas acentcnvavecsecvenweteaverieacsencessucnarnanteanadonss 63 Main power indicatol c ccccceseseeeeseeeeeeee 41 44 Main power SWitch ccccesesseseeseeeeseseteeeees 30 33 Managing docume nh cccccccceesscseseeseseesesees 116 Media access lOMp ccccccseseesesseseteteeeeseees 41 44 Ce ec ce ee ee nn ne ee eee ee ee 41 Media Slo icsesieden i saietoeeeteee gees 44 Memory transmission ccccscesceseeseeseeeeeeeees 91 93 Menu key cccecesesesesesesseseeeseseseseseeeneeseseseaeseeeeees 44 Message 176 182 186 196 199 200 202 204 205 206 209 211 213 214 215 216 217 210 222 225 220 227 226 229 23 Model Specific Information ccccccssseeeeseeeeee 7 N Names of Major Features ccccccccceseseeeeseseeeseee 8 Network SCHINGS c csccasoesenesecatencatomntamions 187 Number KEY 22a somcasnsasmareeeresoninonmnncsiers 41 O IR e E E 24 ORP frans paren y senedine 150 One Sided Combine cccccccccesceseeseseeseseseeeees 80 COONS E E A A E E E OA 36 Orientation
182. ter name or folder name is invalid An antivirus program or a firewall is preventing the machine connecting to your computer You have entered an incorrect user code The maximum number of specitiable alphanumeric characters in a path has been exceeded Check whether the computer name and the folder name for the destination are correct Antivirus programs and firewalls can prevent client computers from establishing connection with this machine If you are using anti virus software add the program to the exclusion list in the application settings For details about how to add programs to the exclusion list see the anti virus software Help To prevent a firewall blocking the connection register the machine s IP address in the firewall s IP address exclusion settings For details about the procedure for excluding an IP address see your operating system s Help Check the authentication settings and then enter a correct user code The maximum number of characters which can be entered for the path is 256 Check the number of characters you entered and then enter the path again 209 210 10 Troubleshooting Messages Causes Solutions Exceeded max number of alphanumeric characters Programmed Cannot program the destination s that is not programmed in the address book Scanner journal is full Please check Scanner Features The entered file name contains
183. the or use a locked folder Security Guide file administrator e If you set Memory Full Auto Scan Restart in Input Output of User Tools to On even if the memory becomes full the memory overflow message will not be displayed The machine will make copies of the scanned originals first and then automatically proceed to scan and to copy the remaining originals In this case the resulting sorted pages will not be sequential For details about Memory Full Auto Scan Restart see Input Output Copy Document Server 185 186 10 Troubleshooting Messages Displayed When Using the Facsimile Function Messages Causes Solutions Cannot find the specified The name of the computer or path Please check the folder entered as the settings destination is wrong Error occurred and Original jammed during transmission was W cancelled e A problem occurred in the machine or noise occurred on the telephone line The power was turned off Functional problem occurred Stopped while the machine was processing receiving a document by Internet Fax Functional problems with There is a problem with the facsimile Data will be fax initialized Memory is full Cannot The memory is full scan more Transmission will be stopped Put original back check it Original jammed during and press the Start key Memory Transmission Immediate Transmission Check that the computer name
184. the screen Entering an E mail Address Manually 1 Press Manual Entry PN scanner Stee Fie Ready Swtch Set original and specify destination B amp W Text Line Art i zx xX i Auto Detect Bmore 1 Sided Original ig Co0001 00002 00003 00004 ABCD COMPA J YOKOHAMA O BERLIN OFF LONDON Original Feed Type RIG NY FFICE ICE ICE 2 Enter the e mail address 3 Press OK 130 Basic Procedure for Storing Scan Files Basic Procedure for Storing Scan Files e You can specify a password for each stored file We recommend that you protect stored files from unauthorized access by specifying passwords e Scan file stored in the machine may be lost if some kind of failure occurs We advise against using the hard disk to store important files The supplier shall not be responsible for any damage that may result from the loss of files 1 Display the initial scanner screen e When using the standard operation panel Press the Home key on the top left of the control panel and press the Scanner icon on the Home screen 3 3 5 v F amp laday Xe4 CXX002 e When using the Smart Operation Panel Press the Home key on the top left of the control panel Flick the screen to the left and then press the Scanner icon on the Home screen 4 2 Make sure that no previous settings remain If a previous setting remains press the Reset key 3 Place origin
185. tificate has expired The user certificate destination certificate has expired A new user certificate must be installed For details about the user certificate destination certificate see Security Guide A new user certificate must be installed For details about the user certificate destination certificate see Security Guide A new user certificate must be installed For details about the user certificate destination certificate see Security Guide 229 10 Troubleshooting Messages Causes Solutions XXX cannot be YYY because the device certificate used for the S MIME signature is not currently valid XXX and YYY indicate the user action XXX cannot be YYY because there is a problem with the device certificate used for the S MIME signature Check the device certificate XXX and YYY indicate the user action XXX cannot be YYY because the Digital Signature s device certificate is not currently valid XXX and YYY indicate the user action XXX cannot be YYY because there is a problem with the Digital Signature s device certificate Check the device certificate XXX and YYY indicate the user action The device certificate S MIME has expired There is no device certificate S MIME or the certificate is invalid The device certificate PDF with digital signature or PDF A with digital signature has expired There is no device ce
186. tination Immediate Transmission Using Immediate Transmission you can send documents while checking the connection to the destination You can specify fax or IP Fax destinations If you specify Internet Fax e mail folder destinations and group or multiple destinations the transmission mode is automatically switched to Memory Transmission e It is recommended that you call the receivers and confirm with them when sending important documents 1 Display the initial facsimile screen e When using the standard operation panel Press the Home key on the top left of the control panel and press the Facsimile icon on the Home screen 2 3 3 z aD e amp l02 X24 CXX002 e When using the Smart Operation Panel Press the Home key on the top left of the control panel Flick the screen to the left and then press the Fax icon on the Home screen 4 2 Make sure Ready appears on the screen 27 4 Fax 3 Press Immed TX petFox E mail Folder _ KE eek 3x ro0003 c3 rooos c3x roo00s c3x 00006 G3x MA 0 GERIN oF N OFF Liu er OFF Rew ak 0 YORK 0 lip aka ANGELE EEN re Liou er Rew ak 0 Coooroyc3s rooo1dc3e 00012 ats Sas G OF Smg fe KG KONG Brared 01 Brandt 02 SMOR Fn Ks EJ X File Status RX File Status TX Mode 4 Place the original into the ADF 5 Select the scan settings you require 6 Specify a destination If you make a mi
187. tion Panel Press Reset on the top right of the screen Canceling a Transmission While the Original Is Being Scanned Use this procedure to cancel scanning or transmitting of the original while it is being scanned If you cancel a transmission using the standard memory transmission function you need to follow a different procedure to cancel the transmission See page 101 Canceling a Transmission After the Original Is Scanned Canceling a Transmission 1 Press the Stop key CXX006 2 Press Cancel Scanning or Cancel TX Depending on the transmission mode and function you use either Cancel Scanning or Cancel TX is displayed Canceling a Transmission After the Original Is Scanned Use this procedure to cancel a transmission after the original is scanned You can cancel transmission of a file while the file is being sent stored in memory or if it fails to transmit All the scanned data is deleted from memory 1 Press the Stop key CXX006 You can also press TX RX Status Print and then Check Stop Transmission File 2 If a confirmation message appears press Standby File List 3 Select the file you want to cancel If the desired file is not shown press 4 or Y to find it To cancel transmission of a file stored in the memory press the File List tab 4 Press Stop Transmission 101 A Fax 5 Press OK To cancel another file repeat Steps 3 through 5 6 Press Exi
188. tion panel Press the User Tools Counter key 148 Loading Paper into the Bypass Tray CXX005 e When using the Smart Operation Panel Press the Home key on the top left of the control panel Flick the screen to the left and then press the User Tools icon E on the Home screen 4 2 Press Tray Paper Settings 3 Press Printer Bypass Paper Size Press Custom Size If a custom size is already specified press Change Size 5 Press Vertical Enter the vertical size using the number keys and then press ize with the Number keys then press iveta PANAON lt 90 0 320 0 gt 2 1 O O mm lt 148 0 600 0 gt I Press Horizontal 8 Enter the horizontal size using the number keys and then press 9 Press OK twice Close the initial settings screen e When using the standard operation panel Press the User Tools Counter key e When using the Smart Operation Panel Press User Tools Counter f on the top right of the screen 149 150 9 Adding Paper and Toner Specifying thick paper thin paper or OHP transparencies for paper type using the control panel aes eS Se YP Use AAD or 8 gt x 11L D size OHP transparencies and specify their size Usually only one side of OHP transparencies can be used for printing Be sure to load them with the print side down When printing onto OHP transparencies remove printed sheets one by one D
189. tly After confirmation turn on the power again If the message appears again contact your service representative Clean them See Maintaining Your Machine Maintenance and Specifications Remove paper from the output tray to resume printing The fan will emit noise but this is normal and the machine will be operable while the fan is running The amount of paper that can be printed and the total operation time until the fan starts running depends on the temperature of the location at which the machine is installed 225 226 10 Troubleshooting Self checking XXX is not responding This message may appear while you are using the Smart Operation Panel XXX in this message indicates the function is being used The machine is performing image adjustment operations The machine is busy processing data The machine may perform periodic maintenance during operations The frequency and duration of maintenance depends on the humidity temperature and printing factors such as number of prints paper size and paper type Wait for the machine to get ready To continue the current job press Wait To stop the current job press Force close When There Is a Problem Scanning or Storing Originals Cannot detect original size Select scan size The machine failed to detect the size of the original e Place the original correctly e Specify the scan size a
190. to electrical contact flickering inside the vacuum cleaner However it is possible to use a vacuum cleaner that is explosion proof and dust ignition proof If toner is spilled on the floor remove the spilled toner slowly using a wet cloth so that the toner is not scattered A CAUTION e Do not crush or squeeze toner containers Doing so can cause toner spillage possibly resulting in dirtying of skin clothing and floor and accidental ingestion A CAUTION e Store toner new or used toner containers and components that have been in contact with toner out of reach of children A CAUTION e If toner or used toner is inhaled gargle with plenty of water and move into a fresh air environment Consult a doctor if necessary A CAUTION e If toner or used toner gets into your eyes flush immediately with large amounts of water Consult a doctor if necessary 167 9 Adding Paper and Toner A CAUTION e If toner or used toner is swallowed dilute by drinking a large amount of water Consult a doctor if necessary A CAUTION e When removing jammed paper or replacing toner avoid getting toner new or used on your clothing If toner comes into contact with your clothing wash the stained area with cold water Hot water will set the toner into the fabric and make removing the stain impossible A CAUTION e When removing jammed paper or replacing toner avoid getting toner new or used o
191. tored Print file The hard disk became full while using the error job store function to store Normal Print jobs as Hold Print files When there is not enough memory There is no work area available for image processing Printing was canceled because Job Reset or the Stop key was selected on the machine s control panel When there is a problem with a parameter 86 Error Parameters of the control code are invalid Delete unneeded forms or fonts registered in the machine Delete unneeded files stored in the machine Alternatively reduce the data size of the Sample Print Locked Print Hold Print or Stored Print file Delete unneeded files stored in the machine Alternatively reduce the data size of the Temporary Print file and or the Stored Print file Decrease the number of files sent to the machine Perform the print operation again if necessary Check the print settings Messages Displayed When Using the Printer Function When the user lacks privileges to perform an operation No response from the server Authentication has failed Printing privileges have not been set for this document You do not have a privilege to use this function This job has been cancelled You do not have a privilege to use this function This job has been cancelled You do not have a privilege to use this function This operation has been cancelled A timeout occurre
192. unit is installed Allows you to use the On Hook Dial and Manual Dial functions It also allows you to use the machine as a telephone 3 Lower paper tray Holds up to 550 sheets of paper 4 Caster table for lower paper tray To use the lower paper tray attach the caster table 5 Lower paper trays Consists of two paper trays Holds up to 1 100 sheets of paper Each paper tray holds 550 sheets 3 2 Getting Started 6 Internal tray 2 If you select this as the output tray copied printed paper or fax messages are delivered here face down 7 Internal shift tray Sorts and stacks multiple sheets of paper 8 External tray If you select this as the output tray copied printed paper and fax messages are delivered here face down 9 Internal Finisher SR3130 Sorts stacks and staples multiple sheets of paper Copies can be punched if the optional punch unit is installed on the finisher 10 Internal Finisher SR3180 Sorts and stacks multiple sheets of paper and staples them without using staples 40 Guide to the Names and Functions of the Machine s Control Panel When Using the Standard Operation Panel Guide to the Names and Functions of the Machine s Control Panel When Using the Standard Operation Panel This illustration shows the control panel of the machine with options fully installed 1 2 3 4 5 6 7 Z BurjedlunWW0 20 panladay Xe E 19 18 17 16 15 14 13 12 21 P
193. user name field to display the soft keyboard Depending on the destination setting enter the password for logging in to the computer Press Manual Entry for the password to display the soft keyboard Press Connection Test A connection test is performed to check whether the specified shared folder exists 9 Check the connection test result and then press Exit Press OK 125 6 Scan Basic Procedure for Sending Scan Files by E mail 1 Display the initial scanner screen e When using the standard operation panel Press the Home key on the top left of the control panel and press the Scanner icon on the Home screen Oulyes1UNWWWWO jaday X24 CXX002 e When using the Smart Operation Panel Press the Home key on the top left of the control panel Flick the screen to the left and then press the Scanner icon on the Home screen 4 2 Make sure that no previous settings remain If a previous setting remains press the Reset key 3 Press the E mail tab B canner C Store File File Ready Set original and specify destination Line Art i Aut Scan lt n i Rea No Maral Entry Recent A e o e a 1 Sided Original ig Ko0001 00002 00003 00004 as foc coea COMPA Frc 0 0 GERIN oF OFF LONDON Original Feed Type RICE tt Co ciao EEIN oF ICE 4 Place originals 126 Basic Procedure for Sending Scan Files by E mail 5 If necessary specify the
194. ving Faxes via the Internet Reference e For details about the machine s settings see Network Settings Requirements Connecting the Machine System Settings 2 1 What You Can Do with This Machine Sending and Receiving Faxes by Using the Machine without Fax Unit Installed mp You can send and receive faxes through a different machine s fax functions via a network Remote Fax CJQ612 e To use the remote fax function install the fax connection unit on the main machine and sub machine e The procedure for sending faxes is as same as that of for the machine with the fax unit When a job has finished confirm results displayed on sending history or printed on reports e You can forward documents received by the main machine with the facsimile function to sub machines Reference e For details see Sending Receiving Documents Using a Remote Machine Remote Fax Fax 22 Using the Facsimile and the Scanner in a Network Environment Using the Facsimile and the Scanner in a Network Environment CJQ607 e You can send scan files to a specified destination using e mail Sending scan files by e mail See Overview of E mail Transmission Function Fax See Basic Procedure for Sending Scan Files by E mail Scan e You can send scan files directly to folders Sending scan files by Scan to Folder gt See Overview of Folder Transmission Function Fax See Basic Procedure When Using Scan to Fo
195. when making a large number of copies You can specify the paper type of the paper trays under Paper Type For details see Tray Paper Settings Connecting the Machine System Settings For the setting procedure of the Auto Tray Switching function see General Features Copy Document Server e When loading label paper 161 162 9 Adding Paper and Toner We recommend that you use specified label paper It is recommended to place one sheet at a time Press Bypass and then select the appropriate paper thickness for Paper Type e When loading OHP transparencies It is recommended to place one sheet at a time When copying onto OHP transparencies see Copying onto OHP Transparencies Copy Document Server When printing on OHP transparencies from the computer see page 150 Specifying thick paper thin paper or OHP transparencies for paper type using the control panel Fan OHP transparencies thoroughly whenever you use them This prevents OHP transparencies from sticking together and from feeding incorrectly Remove copied or printed sheets one by one e When loading translucent paper When loading translucent paper always use long grain paper and set the paper direction according to the grain Translucent paper easily absorbs humidity and becomes curled Remove curl in the translucent paper before loading Remove copied or printed sheets one by one e When loading coated paper To print
196. work You can print and operate this machine remotely without operating the control panel 6 Scan This chapter describes frequently used scanner functions and operations For the information not included in this chapter see Scan on the supplied CD ROM Basic Procedure When Using Scan to Folder e Before performing this procedure see Preparation for Sending by Scan to Folder Scan and confirm the details of the destination computer See also Registering Folders Connecting the Machine System Settings and register the address of the destination computer to the address book 1 Display the initial scanner screen e When using the standard operation panel Press the Home key on the top left of the control panel and press the Scanner icon on the Home screen a fa P WQ laday Xe4 CXX002 e When using the Smart Operation Panel Press the Home key on the top left of the control panel Flick the screen to the left and then press the Scanner icon on the Home screen 4 2 Make sure that no previous settings remain If a previous setting remains press the Reset key Vy 6 Scan 3 Press the Folder tab D canner Store File gt O Ready sle Set original and specify destination panaan 1 Sided Original Wg 00001 00007 00012 att eee i clad foc coea COMPA Fro cr OFFI Branched Branch Original Feed Type RICE itt Co ora ry Place originals If nec
197. y again after they have been delivered Select whether to send the data that has already been scanned Try again after they have been delivered For details about how to enable or disable the WSD protocol see Security Guide Set Scan Profile For details about how to do this see Creating a New Scan Profile Scan Cannot start scanning because communication was failed Cannot start scanning Check the setting s on the PC Could not send the data because the PC timed out before it was sent When documents cannot be stored on a memory storage device Cannot write on the memory storage device because remaining free space is insufficient Messages Displayed When Using the Scanner Function The Take no action setting has been selected on the client computer forcing the client computer to remain inactive when it receives scan data The Scan Profile might be incorrectly configured A time out occurred when using WSD Scanner Time outs occur when too much time passes between scanning an original and sending its data The followings are likely causes of time outs e Too many originals per set Misfed originals Transmission of other jobs The memory storage device is full and scan data cannot be saved Even if the memory storage device appears to have sufficient free space data might not be saved if the maximum number of files that can be saved is exceeded
198. ypass tray with Rotate Sort Sort Shift Sort Copies are assembled as sets in sequential order To use Shift Sort a finisher or the internal shift tray is required Each time the copies of one set or a job are delivered the next copy is shifted to separate each set or job CKNO18 Rotate Sort Every other copy set is rotated by 90 degrees DO and delivered to the copy tray CKNO19 To use the Rotate Sort function two paper trays loaded with paper of the same size and type but in different orientation JO are required For details see Tray Paper Settings Connecting the Machine System Settings 87 88 3 Copy 1 Press Finishing 1eclzgecszec4secl wa Bist Auto Reduce Enlarge 93 a 0 ealta ow 2 Select Sort or Rotate Sort and then press OK B 0 2 8 0 3 B 04 p amp ETE BOGA Sort Cover Slip Sheet Edit Color Dup Combine Ser i 3 Enter the number of copy sets using the number keys 4 Place the originals To confirm the type of finishing press the Sample Copy key 5 Press the Start key Changing the Number of Sets You can change the number of copy sets during copying e This function can be used only when the Sort function is selected 1 While Copying is displayed press the Stop key Sort 2 Enter the number of co
199. ys The maximum copy quantity that can be entered is 999 6 Press the Start key When placing the original on the exposure glass press the key after all originals are scanned Some functions such as Batch mode may require that you press the key when placing originals in the ADF Follow the messages that appear on screen 7 When the copy job is finished press the Reset key to clear the settings 72 Auto Reduce Enlarge Auto Reduce Enlarge The machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select CKNO08 e If you select a reproduction ratio after pressing Auto Reduce Enlarge Auto Reduce Enlarge is canceled and the image cannot be rotated automatically This is useful to copy different size originals to the same size paper If the orientation in which your original is placed is different from that of the paper you are copying onto the machine rotates the original image by 90 degrees and fits it on the copy paper Rotate Copy For example to reduce A3 11 x 17 originals to fit onto A4 8 x 11 paper select a paper tray containing A4 8 5 x 11 D paper and then press Auto Reduce Enlarge The image is automatically rotated For details about Rotate Copy see Rotate Copy Copy Document Server The original sizes and orientations you can use with this function are as follows Region A mainly Europe

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