DELL Precision M3800
Contents
1. press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned NOTE The color of your computer and certain components may appear differently than shown in this document To avoid damaging your computer perform the following steps before you begin working inside the computer 1 Ensure that your work surface is flat and clean to prevent the computer cover from being scratched Turn off your computer see Turning Off Your Computer If the computer is connected to a docking device docked such as the optional Media Base or Battery Slice undock it CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device 4 Disconnect all network cables from the computer 5 Disconnect your computer and all attached devices from their electrical outlets 6 Close the display and turn the computer upside down on a flat work surface NOTE To avoid damaging the system board you must remove the main battery before you service the computer 7 Remove the main battery 8 Turn the computer top side up 9 Openthe display 10 Press the power button to ground the system board CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before open2. Connectors on the WLAN card Antenna cable color Main white triangle white Auxiliary black triangle black Tighten the screw to secure the bracket and the WLAN card to the palmrest assembly Install the a battery b base cover Follow the procedures in After Working Inside Your Computer 19 Removing the Coin Cell Battery 1 Follow the procedures in Before Working Inside Your Computer CAUTION Removing the coin cell battery re sets the BIOS settings to default It is recommended that you note the BIOS settings before removing the coin cell battery 2 Remove the a base cover b battery c WLAN card 3 Perform the following steps to remove the coin cell battery a Disconnect the coin cell battery cable from the I O board 1 b Lift up and remove the coin cell battery from the computer 2 Installing the Coin Cell Battery Replace the coin cell battery in its slot in the computer Connect the coin cell battery cable to the I O board 3 Install the a WLAN card b battery C base cover 4 Follow the procedures in After Working Inside Your Computer Removing the mSATA Card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover 20 b battery 3 Disconnect the l O board cable from the system board and I O board 4 Remove the screw that secures the mSATA card to the computer Remove the mSATA card from the system board Installing the mSATA Card A
3. 1 5 V based Specification dual channel High Definition audio Specification Network adapter Wireless Table 14 Ports and Connectors Feature Audio USB 2 0 USB 3 0 Video Memory card reader Table 15 Display Feature Type Size Dimensions Height Width Diagonal 48 ethernet via USB to Ethernet Dongle provided in box K NOTE No RJ45 10 100 1000Base T IPv6 provided wireless On Off implemented via keyboard wireless key e WLAN and Bluetooth BT 4 0 LE combo card support e Bluetooth 2 1 3 0 4 0 4 1 with Wi Fi combo module Specification e Microphone Headphone Universal Audio jack support e Autosense Headphone Microphone combo jack support 1 8 inches connector one three e Mini DisplayPort DP 1 2 support e HDMI 1 4a with audio Intel Media Vault support through HDMI port SD 4 0 Specification 1366 X 768 pixels 15 6 inches 254 0 mm 9 99 inches 372 0 mm 14 64 inches 396 24 mm 15 60 inches Feature Active area X Y Maximum resolution Maximum Brightness Operating angle Refresh rate Minimum viewing angles Horizontal Vertical Table 16 Keyboard Feature Number of keys Layout Table 17 Touchpad Feature Active Area X axis Y axis Table 18 Camera Feature Type Still Resolution Video Resolution Diagonal Table 19 Storage Feature Storage Storage Interface Drives configurations Specification 344 16 mm X 193 59 mm 345 60 mm
4. 32 F to 95 F 40 C to 65 C 40 F to 149 F 3 V CR2022 lithium ion cell Specification 100 VAC to 240 VAC 1 80 A 50 Hz to 60 Hz 130 W 6 67 A 19 50 VDC Feature Dimensions Height Width Depth Temperature range Operating Non Operating Table 22 Physical Dimensions Physical Height Width Depth Weight Minimum Table 23 Environmental Feature Temperature range Operating Storage Relative humidity maximum Operating Storage Maximum vibration Operating Storage Maximum shock Operating Non operating Altitude Operating Storage Airborne contaminant level Specification 22 mm 0 86 inches 66 mm 2 59 inches 143 mm 5 62 inches 0 C to 40 C 32 F to 104 F 40 C to 70 C 40 F to 158 F Specification 18 mm to 18 37 mm max 0 70 inches to 0 72 inches 372 2 mm 14 60 inches 253 9 mm 9 99 inches 1 31 kg 4 5 lb Specification 0 C to 40 C 32 F to 104 F 40 C to 70 C 40 F to 158 F 10 to 90 non condensing 10 to 95 non condensing 0 66 GRMS 2 Hz 600 Hz 1 3 GRMS 2 Hz 600 Hz 110 G 2 ms 160 G 2 ms 15 2 m to 3048 m 50 to 10 000 ft 15 2 m to 10 668 m 50 ft to 35 000 ft G1 as defined by ISA S71 04 1985 51 52 6 Contacting Dell NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell produ
5. Tag CPU Type CPU Speed CPU ID CPU Cache Fixed HDD mSATA Device AC Adapter Type System Memory 38 Allows you to set the date and time Displays the BIOS version Displays the product name Dell Precision M3800 Default Setting Displays the service tag Displays the asset tag None Default Setting Displays the CPU type Displays the CPU speed Displays the CPU ID Displays the sizes of the CPU caches Displays the type and size of the HDD WDC WD10SPCX 75HWSTO 1000 GB Default Setting Displays the type and size of the mSATA device Displays the type of the AC adapter None Default Setting Displays the size of the system memory Option Extended Memory Memory Speed Keyboard Type Table 4 Advanced Option Intel R SpeedStep TM Virtualization USB Emulation USB PowerShare SATA Operation Adapter Warnings Multimedia Key Behaviour Battery Health Intel R Rapid Start Technology Battery Charge Configuration Miscellaneous Devices Description Displays the size of the extended memory Displays the speed of the memory Displays the type of keyboard Backlite Default Setting Description Allows you to enable or disable the Intel R SpeedStep TM feature Enabled Default Setting This option specifies whether a Virtual Machine Monitor VMM can utilize the additional hardware capabilities provided by Intel Virtualization technology Allows you to enable
6. including the diagnostic option The boot menu options are e Removable Drive if available e STXXXX Drive K NOTE XXX denotes the SATA drive number e Optical Drive e Diagnostics K NOTE Choosing Diagnostics will display the ePSA diagnostics screen The boot sequence screen also displays the option to access the System Setup screen Navigation Keys The following table displays the system setup navigation keys NOTE For most of the system setup options changes that you make are recorded but do not take effect until you re start the system 37 Table 2 Navigation Keys Keys Navigation Up arrow Moves to the previous field Down arrow Moves to the next field Enter Allows you to select a value in the selected field if applicable or follow the link in the field Spacebar Expands or collapses a drop down list if applicable Tab Moves to the next focus area K NOTE For the standard graphics browser only lt Esc gt Moves to the previous page till you view the main screen Pressing lt Esc gt in the main screen displays a message that prompts you to save any unsaved changes and restarts the system lt F1 gt Displays the System Setup help file System Setup Options K NOTE Depending on your computer and its installed devices the items listed in this section may or may not appear Table 3 Main Option Description System Time Date BIOS Version Product Name Service Tag Asset
7. or disable the Virtualization feature Enabled Default Setting Allows you to enable or disable the USB Emulation feature Enabled Default Setting Allows you to enable or disable the USB PowerShare feature Enabled Default Setting Displays the SATA Operation information Allows you to enable or disable the adapter warnings feature Function Key Default Setting Displays the battery health information Allows you to enable or disable the Intel R Rapid Start Technology feature Enabled Default Setting Adaptive Default Setting Allows you enable or disable the various on board devices The options are e External USB Ports Enabled Default Setting e USB Debug Disabled Default Setting 39 Table 5 Security Option Unlock Setup Status Admin Password Status System Password Status HDD Password Status Asset Tag Admin Password System Password HDD Password Password Change Computrace TPM Security 40 Description Unlocked Default Setting Displays the status of the admin password Default Setting Not set Displays the status of the system password Default Setting Not set Displays the status of the system password Default Setting Not set Allows you to set the asset tag Allows you to set change or delete the administrator admin password K NOTE You must set the admin password before you set the system or hard drive password K NOTE Successful
8. the computer d Lift the speakers along with the speaker cable off the computer 3 Installing the Speakers Align the speakers in the slot on the computer Route the speaker cable through the routing tabs on the computer 1 2 3 Tighten the screw to secure the speakers to the computer 4 Connect the speaker cable to the system board 5 Install the a battery b base cover 6 Follow the procedures in After Working Inside Your Computer 18 Removing the WLAN Card Follow the procedures in Before Working Inside Your Computer Remove the a base cover b battery Perform the following steps to remove the WLAN card a Remove the screw to release the bracket that secures the WLAN card to the computer Lift the bracket away from the computer b Disconnect the antenna cables from the WLAN card C Slide and remove the WLAN card from its connector on the I O board Installing the WLAN Card 1 2 Align the notch on the WLAN card with the tab on the WLAN card connector on the I O board Align the bracket which secures the WLAN card to the palmrest assembly Connect the antenna cables to the WLAN card A CAUTION To avoid damage to the WLAN card do not place any cables under it NOTE The color of the antenna cables is visible near the tip of the cables The antenna cable color scheme for the WLAN card supported by your computer is as follows Table 1 Antenna Cable Color Scheme for the WLAN Card
9. 2cccccceencceeeee eee eeeeeeeeaaeeeeee eee eeeeaaaaaaaeeeeeeeeeeeeegseceneaaeeeeeeeeeeees 12 Installing the System Badge Flap cerne ee E tuere re e aa Eo ck aee ree eta Pug Ra 13 Removing the Batterye rernu rete eter perte ated per e Dg antera egt vee ovine reais 14 Installing the Battery eret ertet pero ree ere ded eee IE eaves FURY E val a ao PE ee ea RV e Fo ERR Pos 14 Removing the Memory Module s esses nenne eene nennen nennen rns nnns nnns enne nnns 14 Installing the Memory Module s esses enne nnne nennen nennt nenne nennen nennen nnns 15 Reraoving the Touchpad eee ELE e ee Athens demand RA Atlee 15 Installing the Touchpad sssssssssssssesseeseeeeeee nennen nte n resins inns treni tst nns sin ts tres etes ense en 16 Removing the Hard Drive tienen uenerit deut e de ne eene ns 16 Installing the Hard Drive a a nnne nnne nnne nnne nnns nennen rennen nennen nnns 17 Removing the Speakers reete er Cea t Pe vt ee i Qe Re ER EET Y Ce e RE RE Ne auaa At 18 Installirig the Speakers is 2 tenet e EU e ren DEGREE n ood reme REEL dne has 18 Removing the WLAN Card cccccsccesceeeeeseeecececeeeceaeeeaeecaeeeaceseneceecaeeaeseaeesaeesaeesaeeeaeseeeseeeeineseneeaes 19 Installing the WEAN Card oe Dp ER deor ete RE da eee a idet 19 Removing the Coin Cell Battery cccccccsscsssscssecsseesseccseceseeeseecseecseesseesesesseesesssesseseeseetesseesseeeaes 20 Iristalling the Coi
10. 6 b battery C fans d heatsink e mSATA card f memory module s NOTE Your computer s Service Tag is located under the system badge flap You must enter the Service Tag in the BIOS after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can re connect them correctly after you replace the system board Disconnect the following cables from the system board a power connector b touch panel c hard drive d display Lift the connector latches 1 to disconnect 2 the following cables from the system board a keyboard backlight b touchpad c keyboard after peeling off the tape and lifting the connector latch d speaker Perform the following steps to remove the system board from the computer a Loosen the captive screws that secure the system board to the computer b Remove the screws that secure the system board to the computer c Lift the system board off the computer Installing the System Board 1 2 Align the system board on the computer Tighten the screws and the captive screws to secure the system board to the computer Slide the keyboard cable in the connector and press down on the connector latch to secure the cable Adhere the tape to the keyboard cable connector 27 5 Route the following cables on the system board and press down on the connector latches to secure the cables a speaker b key
11. AN A D Ea You have read the safety information that shipped with your computer A component can be replaced or if purchased separately installed by performing the removal procedure in reverse order WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory compliance CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable
12. Dell Precision M3800 Owner s Manual Regulatory Model P31F Regulatory Type P31F001 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer AN CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death 2013 Dell Inc All Rights Reserved Trademarks used in this text Dell the Dell logo Dell Boomi Dell Precision OptiPlex Latitude PowerEdge PowerVault PowerConnect OpenManage EqualLogic Compellent KACE FlexAddress Force10 Venue and Vostro are trademarks of Dell Inc Intel Pentium Xeon Core and Celeron are registered trademarks of Intel Corporation in the U S and other countries AMD is a registered trademark and AMD Opteron AMD Phenom and AMD Sempron are trademarks of Advanced Micro Devices Inc Microsoft Windows Windows Server Internet Explorer MS DOS Windows Vista and Active Directory are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat Inc in the United States and or other countries Novell and SUSE are registered trademarks of Novell Inc in the United States and o
13. X 194 40 mm 13 5 inches X 7 62 inches 13 60 inches X 7 65 inches 1920 X 1080 pixels 3200 X 1800 pixels 400 nits 0 closed to 135 60 Hz 80 80 80 80 Specification United States 80 keys United Kingdom 81 keys Brazil 81 keys Japan 84 keys QWERTY AZERTY Kanji Specification 105 mm 80 mm Specification HD Camera Digital Array Microphone 0 92 megapixels Maximum 1280 x 720 pixels at 30 frames per second Maximum 74 degrees Specification SATA 3 6 Gb s 49 Feature Hard Drives optional Solid State Drives optional Size Table 20 Battery Feature Type Dimensions 61 Wh Depth Height Width Weight 91 Wh Depth Height Width Weight Voltage Temperature range Operating approximate Non operating Coin cell battery Table 21 AC Adapter Feature Input voltage Input current maximum Input frequency Output power Output current Rated output voltage 50 Specification one internal 2 5 inch SATA HDD one Solid State Drive SSD Full Mini Card FMC 128 GB 256 GB 500 GB 512 GB and 1 TB Specification Li polymer 6 cell 61 Wh 6 cell 91 Wh 92 65 mm 3 64 inches 9 mm 0 35 inches 270 mm 10 62 inches 320 g 0 70 lb 92 65 mm 3 64 inches 9 mm 0 35 inches 342 45 mm 13 48 inches 443 g 0 97 lb 111V e Charge 0 C to 50 C 32 F to 158 F e Discharge 0 C to 70 C 32 F to 122 F e Operating 0 C to 35 C
14. board affix the tape c touchpad d keyboard backlight 6 Connectthe following cables to the system board a display b hard drive c touch panel d power connector A CAUTION Make sure that no cables are placed under the system board 7 Install the a memory module s b mSATA card c heatsink d fans e battery f base cover 8 Follow the procedures in After Working Inside Your Computer Removing the Keyboard 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery c fans d heatsink e mSATA card f memory module s g system board h hard drive 3 Peel off the Mylar tape from the keyboard 1 Peel off the Mylar sheath to access the screws 2 28 4 Remove the screws that secure the keyboard to the computer 5 Liftand remove the keyboard from the computer 29 Installing the Keyboard 1 2 3 4 5 Tighten the screws to secure the keyboard to the computer Affix the Mylar sheath to the screws on the keyboard Affix the Mylar tape to the keyboard Install the a hard drive b system board c memory module s d mSATA card e heatsink f fans g battery h base cover Follow the procedures in After Working Inside Your Computer Removing the Display Assembly 1 2 30 Follow the procedures in Before Working Inside Your Computer Remove the a base cover b battery Disconnect and remove the followi
15. confirm the deletion when promoted 5 Press Esc and a message prompts you to save the changes 43 6 Press Y to save the changes and exit from the System Setup The computer reboots 44 4 Diagnostics If you experience a problem with your computer run the ePSA diagnostics before contacting Dell for technical assistance The purpose of running diagnostics is to test your computer s hardware without requiring additional equipment or risking data loss If you are unable to fix the problem yourself service and support personnel can use the diagnostics results to help you solve the problem Enhanced Pre Boot System Assessment ePSA Diagnostics The ePSA diagnostics also known as system diagnostics performs a complete check of your hardware The ePSA is embedded with the BIOS and is launched by the BIOS internally The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to e Run tests automatically or in an interactive mode e Repeat tests e Display or save test results e Run thorough tests to introduce additional test options to provide extra information about the failed device s e View status messages that inform you if tests are completed successfully e View error messages that inform you of problems encountered during testing FA CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results o
16. ct catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Visit dell com support Select your support category Verify your country or region in the Choose a Country Region drop down menu at the top of page PWN P Select the appropriate service or support link based on your need 53
17. e Palmrest Assembly ssssssesssseseseeeeeenne eene enne nnne nnne nnn nnnsn trennen nnns 33 Installing the Palmrest Assembly essssssseseseseeeeenenen nennen nenne nennen nnne nennen nns 34 3 System SOCIO assis sce cas eiit Ecc si ees teen tase 37 BOOtSSQUEI CE PONE 37 Navigation C ME 37 System Setup Options natation areeiro Aaaa raar a aa DE Len RD RR Lucae RB SEDE P anatase 38 Updating the BIOS incorrect est creen Ran einige eter ka pena peche se SR Eae quud 42 System and Set p Password ERE e deeem bed geiiem 42 Assigning a System Password and Setup Password sssssssssseseseeeeeeennenne 43 Deleting or Changing an Existing System and or Setup Password esses 43 As BIET aforidfo e p PN 45 Enhanced Pre Boot System Assessment ePSA Diagnostics csse 45 Device Status Eights eie ea a e TT e I i De Roe ee stet Me ao Tete aTe 46 Battery Status LightS zie eee EE o A a Se 46 5 Technical Specificatioris si ad ai eicere aa D ea o ER RR C Gan 47 6 Contacung Dell 2 Ier pine eaaa cepta veces Ibo ebd o Todas xe Taaa atana iana dd 53 Working on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety Unless otherwise noted each procedure included in this document assumes that the following conditions exist
18. e Your Computer Remove the a base cover b battery Perform the following steps to remove the hard drive from the computer a Disconnect the hard drive cable from the system board 1 b Remove the screws that secure the hard drive to the computer c Lift the hard drive off the computer 2 4 Perform the following steps to remove the hard drive bracket a Disconnect the hard drive cable from the hard drive 1 b Remove the screws that secure the hard drive bracket to the hard drive c Lift the hard drive off the hard drive bracket 2 Installing the Hard Drive Align the screw holes on the hard drive bracket with the screw holes on the hard drive Tighten the screws that secure the hard drive bracket to the hard drive Connect the hard drive cable to the hard drive Place the hard drive on its slot on the computer vu PWN P Tighten the screws to secure the hard drive to the computer 17 Connect the hard drive cable to the system board Install the a battery b base cover 8 Follow the procedures in After Working Inside Your Computer Removing the Speakers Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery 3 Perform the following steps to remove the speaker a Disconnect the speaker cable from the system board 1 b Unroute the speaker cable and remove the cable from the routing tabs 2 c Remove the screw that secures the speakers to
19. embly slowly to avoid damaging the display assembly 33 5 Remove the palmrest assembly away from the display assembly Installing the Palmrest Assembly Align the palmrest assembly on the display assembly Tighten the screws to secure the display hinges to the palmrest assembly Press down on the palmrest assembly to close the display Install the a keyboard b system board c memory module s d I O board PWN 34 e power connector f heatsink g fans h mSATA card i coin cell battery j WLAN card k speakers hard drive m battery n base cover Follow the procedures in After Working Inside Your Computer 35 36 5 System Setup System Setup enables you to manage your computer hardware and specify BIOS level options From the System Setup you can e Change the NVRAM settings after you add or remove hardware e View the system hardware configuration e Enable or disable integrated devices e Set performance and power management thresholds e Manage your computer security Boot Sequence Boot Sequence allows you to bypass the System Setup defined boot device order and boot directly to a specific device for example optical drive or hard drive During the Power on Self Test POST when the Dell logo appears you can e Access System Setup by pressing F2 key e Bring up the one time boot menu by pressing F12 key The one time boot menu displays the devices that you can boot from
20. en the screws to secure the base cover to the computer Turn the system badge flap over and snap it in place Follow the procedures in After Working Inside Your Computer PWN P Removing the System Badge Flap 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the base cover 3 Turn over the base cover and peel the Mylar tape that secures the system badge flap to the base cover 12 4 Flip the base cover and release the tab on the system badge flap from the slot on the base cover Lift the system badge flap off the base cover Installing the System Badge Flap 1 Slide the tab on the system badge flap into the slot on the base cover and snap the system badge flap into place 2 Turn the base cover over and affix the Mylar tape that secures the system badge flap to the base cover 3 Follow the procedures in After Working Inside Your Computer 13 Removing the Battery 1 2 Follow the procedures in Before Working Inside Your Computer Remove the base cover Perform the following steps to remove the battery a Disconnect the battery cable from the system board 1 b Remove the screws that secure the battery to the computer c Lift the battery off the computer 2 Installing the Battery 1 2 3 4 5 Place and align the battery in the battery bay Tighten the screws that secure the battery to the computer Connect the battery cable to the system board Install the base co
21. he following special characters are allowed space J 0 C D 9 Q0 C Re enter the system password when prompted Type the system password that you entered earlier and click OK 5 Select Setup Password type your system password and press Enter or Tab A message prompts you to re type the setup password 6 Type the setup password that you entered earlier and click OK 7 Press Esc and a message prompts you to save the changes 8 Press Y to save the changes The computer reboots Deleting or Changing an Existing System and or Setup Password Ensure that the Password Status is Unlocked in the System Setup before attempting to delete or change the existing System and or Setup password You cannot delete or change an existing System or Setup password if the Password Status is Locked To enter the System Setup press F2 immediately after a power on or reboot 1 Inthe System BIOS or System Setup screen select System Security and press Enter The System Security screen is displayed In the System Security screen verify that Password Status is Unlocked Select System Password alter or delete the existing system password and press Enter or Tab Select Setup Password alter or delete the existing setup password and press Enter or Tab NOTE If you change the System and or Setup password re enter the new password when promoted If you delete the System and or Setup password
22. ing the display CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components 11 Remove any installed ExpressCards or Smart Cards from the appropriate slots Turning off Your Computer CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer You can turn off your computer in two ways 1 Using the power button 2 Using the charms menu Using power button 1 Press and hold the Power button to turn off the screen Using charms 1 Swipe from the right edge of the display to access the Charms menu I 2 Touch Settings ix Power O Shut down to turn off the computer After Working Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer A CAUTION To avoid damage to the computer use only the battery designed for this particular Dell computer Do not use batteries designed for other Dell computers 1 Connect any external devices such as a port replicator battery slice or media base and replace any cards such as an ExpressCard 2 Connect any telephone or network cables to your computer CAUTION To connect a network cable firs
23. lign the notch on the mSATA card with the tab on the mSATA card connector Insert the mSATA card into the mSATA card connector Tighten the screw to secure the mSATA card to the computer Connect the l O board cable to the system board and I O board Install the Oe uw qe 21 a battery b base cover 6 Follow the procedures in After Working Inside Your Computer Removing the Fans 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery 3 Perform the following steps to remove the system fan a Disconnect the system fan cable from the system board 1 b Disconnect the camera cable from the I O board 2 c Remove the screw that secures the system fan to the computer d Lift the system fan away from the computer 3 4 Perform the following steps to remove the video card fan a Disconnect the video card fan cable from the system board 4 b Remove the screw that secures the video card fan to the computer C Lift the video card fan away from the computer 5 Installing the Fans 1 Perform the following steps to install the system fan a Place the system fan in its slot in the computer b Connect the system fan cable to the system board 1 c Connect the camera cable to the I O board 2 d Tighten the screw to secure the system fan to the computer 2 Perform the following steps to install the video card fan a Place the video card fan in its slot in the c
24. ll AC adapter is attached to your laptop Temporary battery failure with AC adapter present Fatal battery failure with AC adapter present Battery in full charge mode with AC adapter present Battery in charge mode with AC adapter present 5 Technical Specifications K NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start Start icon Help and Support and then select the option to view information about your computer Table 8 System Information Feature System Chipset DMA Channels Interrupt Levels BIOS Chip NVRAM Table 9 Processor Feature Processor type L1 cache L2 cache L3 cache Table 10 Memory Feature Type Speed Connectors Capacity Minimum Memory Maximum memory Table 11 Video Feature Type Data bus Specification Mobile Intel 8 Series Chipset two VT d DMA remap engines Intel 64 and IA 32 Architecture 8 MB Specification Intel Core i7 Quad Core up to 256 KB cache depending on processor type up to 1024 KB cache depending on processor type up to 6144 KB cache depending on processor type Specification DDR3L 1600 MHz 2 SoDIMM Sockets 8 GB 12 GB and 16 GB 8 GB 16 GB Specification discrete PCIE x16 Gen3 47 Feature Video controller and memory Table 12 Audio Feature Integrated Table 13 Communication Feature Specification NVIDIA Quadro K1100M 2 GB GDDR5 4 Pcs 128Mx32
25. n CelliBattery 5 2 eee Re e eed eee 20 Removing the MSATA Card eiiiai eeraa a aaa e aea Ara aeae pana eraai 20 Installing the mSATA Card cccccssccssscssecssscssscesecessesseecsescsaeceseesseecseecseecsaeeeseesaeseseecuessaesesesesseseeesess 21 Removing the Farns tette artt ere e a uns teris Pea Big ee ere t 22 Installing the ETE RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRREEEEEEMMEMMMMMM 22 Removing the Heatsink e deve E eer ege de e edebat dread nol ades 23 Installing the Heatsink trie cte ier hatte en ea to ones wired 23 Removing the Power COnnectot ccccceeeccccee eee ee eeeeecceaeeeee eee netted eaaaaaaaeaeeeeeeeeeeeeggeaaaeeeeeeeeeeeeenees 24 Installing the Power ConnectOr cde ec e petri a RAL ees Be 24 Removing the Input Output I O Board esee 25 Installirigthe I O Bo rd 5 eng em LUE E cbe maU Ee beers 25 Removing the System Board eret rte trente deuil Duane gan dee aaraa eniai 25 Installing the System Board den ciet ioe decet eee eR AE EE De La ek e Ra Ra SER T DRE iaa 27 Removing the Keyboard cti eee Reg ir dece taco aig oe ean 28 Installing the Keyboard ierann eaea eee feet D ei x exem ete te depen etes dtp deae un 30 Removing the Display Assembly ssssessseeeeeeeeeeeeeen nennen nnne nenne nnne nennen enne 30 Installing the Display Assembly sussssssssssssssseeeeeeene nennen nennen nrntntn nnn nnn nnn nt aaea kaai dine n nnn 32 Removing th
26. ng cables a antenna cables from the WLAN card 1 b camera cable from the I O board 2 c touch panel 4 and display cables 3 from the system board Lift and remove the palmrest assembly from the display assembly A CAUTION Lift the palmrest assembly slowly to avoid damaging the display assembly 31 6 Slide the palmrest assembly to release the display assembly Installing the Display Assembly Align the palmrest assembly on the display assembly Tighten the screws to secure the display hinges to the palmrest assembly Route the touch panel display and camera cables through the routing tabs BONN Connect the following cables a touch panel 4 and display cables 3 to the system board b camera cable to I O board 2 c antenna cables to the WLAN card 1 5 Install the 32 a b battery base cover 6 Follow the procedures in After Working Inside Your Computer Removing the Palmrest Assembly 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a b c d e f g h i j k base cover battery hard drive speakers WLAN card coin cell battery mSATA card fans heatsink power connector I O board memory module s m system board n keyboard 3 Remove the screws that secure the display hinges to the palmrest assembly Q r4 4 Liftthe palmrest assembly away from the display assembly A CAUTION Lift the palmrest ass
27. omputer b Connect the video card fan cable to the system board 4 22 4 c Tighten the screw to secure the video card fan to the computer Install the a battery b base cover Follow the procedures in After Working Inside Your Computer Removing the Heatsink 1 2 Follow the procedures in Before Working Inside Your Computer Remove the a base cover b battery NOTE The appearance of the heatsink and the number of screws will vary if you purchased your computer with an integrated graphics card Perform the following steps to remove the heatsink a Remove the screws that secure the heatsink to the system board b Lift the heatsink off the system board Installing the Heatsink 1 2 Align the screw holes on the heatsink with the screw holes on the system board Tighten the screws to secure the heatsink to the system board Install the a battery b base cover Follow the procedures in After Working Inside Your Computer 23 Removing the Power Connector 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery 3 Disconnect the following cables from the system board a power connector b touch panel 4 Perform the following steps to remove the power connector a Release the power connector cable from under the display hinge 1 b Remove the screw that secures the power connector to the palmrest assembly c Lift the power connect
28. or off the palmrest assembly 2 Installing the Power Connector 1 Tighten the screw to secure the power connector to the palmrest assembly 2 Route the power connector cable under the display hinge 3 Connect the following cables to the system board a touch panel b power connector 4 Install the a battery b base cover 5 Follow the procedures in After Working Inside Your Computer 24 Removing the Input Output I O Board 1 2 Follow the procedures in Before Working Inside Your Computer Remove the a base cover b battery c WLAN card d coin cell battery Perform the following steps to remove the I O board a Disconnect the I O board cable from the system board and the I O board b Disconnect the camera fan and coin cell battery cables from the I O board c Remove the screws that secure the I O board to the computer d Lift the I O board from the computer Installing the I O Board 1 5 Tighten the screws to secure the I O board to the computer Connect the following cables to the I O board a camera b fan C coin cell battery Connect the I O board cable to the I O board and the system board Install the a coin cell battery b WLAN card c battery d base cover Follow the procedures in After Working Inside Your Computer Removing the System Board 1 2 Follow the procedures in Before Working Inside Your Computer Remove the a base cover 25 2
29. ord Password that you must enter to access and make changes to the BIOS settings of your computer AN CAUTION The password features provide a basic level of security for the data on your computer Ea 42 CAUTION Anyone can access the data stored on your computer if it is not locked and left unattended NOTE Your computer is shipped with the system and setup password feature disabled Assigning a System Password and Setup Password You can assign a new System Password and or Setup Password or change an existing System Password and or Setup Password only when Password Status is Unlocked If the Password Status is Locked you cannot change the System Password NOTE If the password jumper is disabled the existing System Password and Setup Password is deleted and you need not provide the system password to log on to the computer To enter a system setup press F2 immediately after a power on or re boot 1 Inthe System BIOS or System Setup screen select System Security and press Enter The System Security screen appears 2 Inthe System Security screen verify that Password Status is Unlocked 3 Select System Password enter your system password and press Enter or Tab Use the following guidelines to assign the system password A password can have up to 32 characters The password can contain the numbers 0 through 9 Only lower case letters are valid upper case letters are not allowed Only t
30. password changes take effect immediately K NOTE Deleting the admin password automatically deletes the system password and the hard drive password K NOTE Successful password changes take effect immediately Allows you to set change or delete the system password K NOTE Successful password changes take effect immediately Allows you to set change or delete the administrator password Allows you to enable or disable permissions to set a System password and a Hard Drive password when the admin password is set Default Setting Permitted Allows you to activate or disable the optional Computrace software The options are e Deactivate Default Setting Activate K NOTE The Activate and Disable options will permanently activate or disable the feature and no further changes will be allowed This option lets you control whether the Trusted Platform Module TPM in the system is enabled and visible to the operating system When disabled the BIOS will not turn On the TPM During POST The TPM will be non functional and invisible to the operating system When enabled the BIOS will turn On the TPM during POST so that it can be used by the operating system This option is Enable by default Option Table 6 Boot Option Boot List Option Secure Boot Load Legacy Option ROM Set Boot Priority Table 7 Exit Option Save Changes and Reset Discard Changes and Reset Restore Defaults Discard Changes Save Changes De
31. r error messages K NOTE Some tests for specific devices require user interaction Always ensure that you are present at the computer terminal when the diagnostic tests are performed 1 Power on the computer 2 As the computer boots press the lt F12 gt key as the Dell logo appears 3 On the boot menu screen select the Diagnostics option The Enhanced Pre boot System Assessment window is displayed listing all devices detected in the computer The diagnostics starts running the tests on all the detected devices 4 If you wish to run a diagnostic test on a specific device press Esc and click Yes to stop the diagnostic test 5 Select the device from the left pane and click Run Tests 6 If there are any issues error codes are displayed Note the error code and contact Dell 45 Device Status Lights Icon Description Q Turns on when you turn on the computer and blinks when the computer is in a power management mode 98 Turns on when the computer reads or writes data Turns on steadily or blinks to indicate battery charge status o Turns on when wireless networking is enabled Battery Status Lights If the computer is connected to an electrical outlet the battery light operates as follows Alternately blinking amber light and white light Alternately blinking amber light with steady white light Constantly blinking amber light Light off White light on 46 An unauthenticated or unsupported non De
32. scription K NOTE Disabling this option does not change any settings you may have made to the TPM nor does it delete or change any information or keys you may have stored there It simply turns Off the TPM so that it cannot be used When you re enable this option the TPM will function exactly as it did before it was disabled K NOTE Changes to this option take effect immediately Description Default Setting Legacy This option enables or disables the Secure Boot feature Disabled Default Setting Windows 7 e Enabled Windows 8 1 This option enables or disables the Load Legacy Option ROM feature e Enabled Default Setting Windows 7 e Disabled Windows 8 1 Allows you to change the order in which the computer attempts to find an operating system 1st Boot Priority CD DVD CD RW Drive e 2nd Boot Priority Network e 3rd Boot Priority mini SSD e Ath Boot Priority USB Storage Device e 5th Boot Priority Hard Drive e 6th Boot Priority Diskette Drive Description Allows you to save the changes you made Allows you to discard the changes you made Allows you to restore the default options Allows you to discard the changes you made Allows you to save the changes you made 41 Updating the BIOS It is recommended to update your BIOS system setup on replacing the system board or if an update is available For laptops ensure that your computer battery is fully charged and connected
33. t plug the cable into the network device and then plug it into the computer 3 Replace the battery 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer Recommended Tools The procedures in this document may require the following tools Small flat blade screwdriver 0 Phillips screwdriver 1 Phillips screwdriver T5 Torx screwdriver Small plastic scribe System Overview Figure 1 Inside View Back uu khWN P power connector 6 battery system fan 7 I O board cable system board 8 I O board hard drive 9 WLAN card speakers 10 video card fan 11 memory modules 12 heatsink Figure 2 Front View keyboard touchpad palmrest display T Ut ec Removing the Base Cover 1 Follow the procedures in Before Working Inside Your Computer 2 Close the display and turn the computer over 3 Turn the system badge flap over and place it on the base cover 10 4 Remove the screws that secure the base cover to the computer Release and remove the base cover from the computer K NOTE To remove the screws from the base cover use a T5 Torx screwdriver 5 Lift up and remove the base cover from the computer 11 Installing the Base Cover Place the base cover on the computer and snap it in place Tight
34. ther countries Oracle is a registered trademark of Oracle Corporation and or its affiliates Citrix Xen XenServer and XenMotion are either registered trademarks or trademarks of Citrix Systems Inc in the United States and or other countries VMware vMotion vCenter vCenter SRM and vSphere are registered trademarks or trademarks of VMware Inc in the United States or other countries IBM is a registered trademark of International Business Machines Corporation 2013 12 Rev A00 Contents 1 Working on Your Compwuter sssesseseeeee eene e nennen sinn sensa nasa trs a snas inanis 5 Before Working Inside Your Computer essssessseeeeeeneneeeeeen nennen nnne nennen nennen nnn 5 Turning off Your Computer irion donee ener ode edendo rena eu aera Cava vae aaa eae Rege ve eua Re 6 Using power buttonUsing charms sessseseeeeeeeeeene nennen nene nene eene ennt nennen 6 After Working Inside Your Computer usssssssssssssssssesesese eene nennen nenennn snnt enhn tnnt nnn nnnnnn ns 6 2 Removing and Installing Components esee nennen 9 Recommended Tools nore ge Ferd eet dc URS Ve ae dede Red ob ec aee peat 9 System Overviews RE 9 Removing the Base Cover beer exe ape ease ei ete uae ede ees oc ede eeu ana secon 10 Installing the Base COVER tes ree reme EH e eo cis t a e ete Ue ee etd ee 12 Removing the System Badge Flap
35. to a power outlet 1 Re start the computer 2 Goto dell com support 3 Enter the Service Tag or Express Service Code and click Submit K NOTE To locate the Service Tag click Where is my Service Tag NOTE If you cannot find your Service Tag click Detect My Product Proceed with the instructions on screen 4 Ifyou are unable to locate or find the Service Tag click the Product Category of your computer 5 Choose the Product Type from the list 6 Select your computer model and the Product Support page of your computer appears 7 Click Get drivers and click View All Drivers The Drivers and Downloads page opens On the Drivers and Downloads screen under the Operating System drop down list select BIOS 9 Identify the latest BIOS file and click Download File You can also analyze which drivers need an update To do this for your product click Analyze System for Updates and follow the instructions on the screen 10 Select your preferred download method in the Please select your download method below window click Download File The File Download window appears 11 Click Save to save the file on your computer 12 Click Run to install the updated BIOS settings on your computer Follow the instructions on the screen System and Setup Password You can create a system password and a setup password to secure your computer Password Type Description System password Password that you must enter to log on to your system Setup passw
36. ver Follow the procedures in After Working Inside Your Computer Removing the Memory Module s 1 2 14 Follow the procedures in Before Working Inside Your Computer Remove the a base cover b battery Pry the securing clips away from the memory module until it pops up Remove the memory module from its connector on the system board we A Installing the Memory Module s 1 Insert the memory module into the memory socket 2 Press the memory module down until it clicks into place K NOTE If you do not hear the click remove the memory module and re install it 3 Install the a battery b base cover 4 Follow the procedures in After Working Inside Your Computer Removing the Touchpad 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a base cover b battery 3 Lift up the latch 1 and disconnect 2 the touchpad cable from the system board Remove the screws that secure the touchpad to the computer 4 Slide out the touchpad and lift it away from the computer 15 Installing the Touchpad PWN P 5 Align the touchpad in its position on the computer Tighten the screws to secure the touchpad to the computer Connect the touchpad cable to the system board Install the a battery b base cover Follow the procedures in After Working Inside Your Computer Removing the Hard Drive 1 2 16 Follow the procedures in Before Working Insid
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