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Star Micronics SM-S401-DB38
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1. This printer is the ideal solution for Mobile banking system Retail point of sales Credit card Transaction other traveling and mobile computing etc The general features of this printer are as follows Pocket size 138 89 X 46 mm Light weight 321 for true mobility Very silent printing thru direct thermal printing method e High speed 65 mm sec MAX RS 232C Bluetooth Ver2 1 EDR interface e Support secure wireless communication VY Bluetooth security mode 3 is avalable PIN code 16 characters maximum VY Non discoverable mode can be offered Factory option e Support Magnetic Stripe Reader e Intuitive LED s indicate Power on off Error and Battery status Support text and graphic printing e Support bit image logo firmware download e Easier paper roll loading by CLAMSHELL design One touch paper cover Printer door open sensor amp Paper out sensor Flow control Software X Hardware flow control not supported in printer 2 Setting Up the Printer 2 1 Printer amp Accessories Your printer box should include these items If any items are damaged or missing please contact your dealer for assistance Battery Charger Communication Cable SERIAL CABLE SM S OPTIONAL Battery Holder 4 Unit Battery Charger Special Battery Charger 4 Unit Holder 285 2 2 Printer Features Name MSR Inside Paper Cover L
2. Table of Contents JU mec 5 2 Setting Up the Printer a 6 21 E 6 2 2 Pinter Ir SAU ETE m 7 2 3 Replacing Paper 8 221 POWER Qua nA ue VR 10 2 4 1 Specified Power Supply 10 2 4 2 Installing the Battery and the Belt Strap 10 2 4 3 Recharging the Battery 11 2 5 Memory Switch SOLUTIO 12 3 Rn 15 PR era EEEE ER 15 3 2 IZ UI SNR 16 4 Using the auae dnm uu 17 2 1 Control Pane Grp ieu daa adieu 17 4 2 The Selt GSE P pP RH 18 4 3 Instruction for Auto Power Down 18 5 Consumable ann S anu ME EEUU 19 5 1 Paper Roll Specifications Gd ada uaa datar amu 19 5 2 Recommended Thermal Paper 2 19 5 3 Printing POSION tree en deae pde eer e cee 19 6 Specifications ect 20 1 Introduction
3. lamp twinkles twice gt Press MODE button once Error lamp twinkles three times The density has set to high If all the mode have set press the FEED button and the MODE button at the same time after then release the buttons at the same time The printer will print out the mode status which has modified RS 232C 9600 bps 7 Data bit Even Parity 1 Stop bit Density High If the status is not correct please try it again according to the procedure Memory Switch Setting Table Printer Mode HOMIES Hails Setting Green Red 1 RZ Communication Port Port Ta Bluetooth 1 960066 2 1920066 Baud Rate 2 3 3840bs 4 5760066 8 11520056 17 ata it 23 eee 1 No Pari 4 Parity Bit 4 2 Parity Even Parity 1 Stop bit WIM gt N QO Ry 9 Ph Ro gt 1 Density Low Density 2 Density Medium 3 Density High 0 2 Us Low BM Sensor Sensitivity 3 Medium2 ee Default B 3 Interface 3 1 RS 232C This printer has a RS 232C interface and is connected by means of a 4 pin mini USB socket In the following table the signals present on the Mini USB socket are listed tf m Transmit Data Input Receive Data Applicable connector SUNG KYUNG CM 720 AN Caution When it removes the communication cable d
4. the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Modifications not expressly approved by the manufacturer could void the user s authority to operated the equipment under FCC rules This transmitter must not be co located or operated in conjunction with any other antenna or transmitter This equipment complies with FCC radiation exposure limits set forth for uncontrolled equipment and meets the FCC radio frequency RF Exposure Guidelines in Supplement C to OET65 This equipment has very low levels of RF energy that it is deemed to comply without testing of specific absorption ratio SAR FCC WARNING Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment For compliance with the Federal Noise Interference Standard this equipment requires a shielded cable For RF interference suppression if a ferrite core is provided with this device affix it to the interface cable The above statement applies only to equipments marketed in U S A Europe model This is a class B product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Hereby Star Micronics Co Ltd declares that this device is in compliance with the essential
5. 06 95 EC of 12 Dec 2006 R amp TTE 1999 5 EC of 9 Mar 1999 Standard s to which Conformity is Declared Radio EN 300 328 V1 7 1 EN 50371 2002 EMC EN 301 489 1 V1 8 1 EN 301 489 17 V2 1 1 EN 55022 2006 Class B EN 55024 1998 A1 2001 A2 2003 LV EN60950 1 2006 A11 2009 Manufacturer s Name Star Micronics Co Ltd Manufacturer s Address 20 10 Nakayoshida Suruga ku Shizuoka shi Shizuoka ken 422 8654 Japan Type of Equipment Thermal Printer Model Name PORTI WC40 Ref R amp TTE Radio Report No ETLE100108 01 ETLE100108 01 01 Ref R amp TTE EMC Report No ETLE100108 02 Ref EMC Report No ETLE100108 03 Ref Safety Report No ETLS100108 01 the undersigned hereby declare that the equipment specified above conforms to the above Directive s and Standard s Place High Wycombe U K D Signature Date Jan 26 2011 David Pearce Full Name Technical Manager Position 22 SPECIAL PRODUCTS DIVISION STAR MICRONICS LTD 536 Nanatsushinya Shimizu ku Shizuoka 424 0066 Japan Tel int 81 54 347 0112 Fax int 81 54 347 0409 Please access the following URL http www star m jp eng dl dl02 htm for the latest revision of the manual OVERSEAS SUBSIDIARY COMPANIES STAR MICRONICS AMERICA INC 1150 King Georges Post Road Edison NJ 08837 3729 U S A Tel int 1 732 623 5555 Fax int 1 732 623 5590 STAR MICRONICS EUROPE LTD Star House Peregrine Business Pa
6. 5 C e Avoid storing the battery in a place with extremely high or low humidity 2 2 5 Memory Switch Settings 1 Change the Memory switch by this operation Refer to Table 1 MODE button changing Printer MODE status FEED button changing OPTION status 2 Example The defaults of the printer are Bluetooth 57600 bps 8 Data bit No Parity 1 Stop bit Density Medium If a user wants to change the defaults with RS 232C 9600 bps 7 Data bit Even Parity 1 Stop bit Density High gt After pressing the MODE button simultaneously if the ERROR lamp 5 turn signals MODE button is converted with MODE functions You will see the Power lamp twinkles once and the Error lamp twinkles twice gt Press the MODE button once and the Error lamp twinkles once The interface mode has set to RS 232C mode gt Press FEED button once Power lamp twinkles twice and Error lamp twin kles four times 2 Press the MODE button twice and the Error lamp twinkles once The baud rate has set to 9 600 bps gt Press FEED button once Power lamp twinkles three times and Error lamp twinkles twice gt Press MODE button once Error lamp twinkles once The Data Bit has set to 7 Data bit gt Press FEED button once Power lamp twinkles four times and Error lamp twinkles once 2 Press MODE button twice Error lamp twinkles three times The parity bit has set to even parity bit gt Press FEED button twice Power lamp twinkles six times and Error
7. Mobile Printer SM S400 SERIES Models SM S401 SM S402 Hardware Manual lt USA model gt Federal Communications Commission Radio Frequency Interference Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation CAUTION Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between
8. ct or removed the cable on the rear side in order to guard the printer against the static electricity If the printer is damaged by the static electricity you should turn the printer OFF e Be careful not to drop or bump the printer on a hard surface e Do not install the printer in direct sunlight or such areas Suitable environment for the use of the printer is as follows Operating temperature 0 C to 40 C Relative humidity 30 to 80 No condensation e Do not install the printer near devices that generate strong electromagnetic fields such as a copy machine Do not open the paper cover during printing Do not remove or reinstall the communication cable during printing or transmission Do not touch the connectors of the communication during printing Switch the POWER OFF when not in use Do not use alcohol or other solvent e The battery charger and the battery pack may become warm when in use This is normal and is not a malfunction When the battery pack is used at low temperature the length of time the printer can be used may be shortened e Use only the power cord supplied in the package B Thermal Paper Handling e Store the thermal paper in a cool dry and dark place e Do not rub the paper with hard object e Do not leave the paper with hard object e Do not allow plastic film erasers or adhesive tape to touch the paper for long periods e Do not stack the thermal paper with diazo copies i
9. e on all Star Micronics Portable Printers e When used at low temperatures battery performance will temporarily decline Be sure to have a fully charged spare battery standing by if the printer will operate in a cold environment gt Battery Charging e Charge the battery in an environment with a temperature ranging from 0 C to 40 C e The time required to charge the battery depends on the voltage or ambient tempera tures The battery requires four hours of charging under normal conditions e Do not remove the battery while it is charging e The battery does not need to be fully discharged before recharging it e The battery may be warm after charging or use This condition is normal and does not indicate a malfunction e Do not recharge the battery after it is fully charged gt Battery Life e The battery can be charged approximately 500 times in the normal temperature range without losing performance If an extreme decline in the running time of the battery is noticed the battery is reaching the end of its usable life It is recommended to replace the old battery with a new one gt Battery Storage e Storing a charged battery for a long period may damage its capacity Be sure to fully discharge the battery before storing or if it will not be used for a long period of time e When the battery is not in use remove it from the printer or charger e Store the battery in a cool dry place e Recommended Storage Temperature Range 15 C to 2
10. er error i e no paper paper cover opened etc Battery Power These lamps Green indicated the battery power remaining The battery gain in quantity and these lamps are on the decrease If so you must recharge the battery by using the battery charger 4 2 The Self Test The self test procedure will check most of the printer functions For self test turn on the power while holding down the FEED button The Self Test checks the following 1 Make sure paper roll has been installed properly 2 The Self Test prints the current printer status which provides the control ROM version and the communication method setting 3 After printing the current printer status Self Test will print a pattern using the built in character set 4 The Self Test automatically ends The printer is ready to receive data as soon as it completed the self test 4 3 Instruction for Auto Power Down Mode The printer in the Power Down Mode will recover to the Print Ready Mode when re ceiving commands or button operations However print data received while shifting from the Power Down Mode to the print Ready Mode for approx 1 sec is discarded and cannot be printed Therefore if the printer is in the Power Down Mode please be sure to recover it to the Print Ready Mode before sending print data How to Recover to Print Ready Mode amp How to Check 1 Send the Status command DLE EOT EOT and Try to re send it until receiving the trans
11. mission value which is from 30H to 37H Or 2 Press the FEED Button or the MODE Button the Power Button for SM S400 se ries and confirm that the Power lamp Green LED is turned on 5 Consumable Parts 5 1 Paper Roll Specifications Type Thermal Paper Paper width 111 5 0 5 mm Paper thickness 65 5 um Outer diameter 038 mm or less Recording side Outside of roll A Cautions 1 Do not paste the paper to the core And the roll paper which has Near end mark printing on its near end is recommended 2 Chemicals or oil may change the color of paper or printed Characters may fade 3 Change of paper color starts from approx 70 C Pay attention to heat humidity and sun light 4 Color of paper may be changed by being scratched by nail or hard metal etc 5 2 Recommended Thermal Paper Roll Manufacturer Product Name Mitsubishi Paper Mills Limited P220AG Oji Paper Co Ltd PD450 APPLETON Alpha 800 2 4 KANZAKI Oji Paper USA P 350 5 3 Printing Position 112 mm Paper Width 4mm 104 mm Printing Area 4mm A9 6 Specifications Print method Characters per ine Character size Optional Characters Simplified Traditional Chinese Arabic Cyrillic Russian Tukish Greek Japanese Persian Latin9 and Others upon request Resolution Print width 4 inch 104 mm 832 dots Print speed 50 mm sec Dimension Weight Interface Paper roll 1 dimension Code128 C
12. mmediately after copying or wet type copies e Do not use chemical glue e Always use the clean thermal paper Choosing a Place for the Printer Before actually unpacking the printer you should take a few minutes to think about where you plan to use it Remember the following points when doing this v v Y 4 Choose a firm level surface where the printer will not be exposed to vibration The power outlet you plan to connect to for power should be nearby and unobstructed Make sure that the printer is close enough to your host computer for you to connect the two Make sure that the printer is not exposed to direct sunlight Make sure that the printer is well away from heaters and other sources of extreme heat Make sure that the surrounding area is clean dry and free of dust Make sure that the printer is connected to a reliable power outlet It should not be on the same electric circuit as copiers refrigerators or other appliances that cause power spikes Make sure that the room where you are using the printer is not too humid Z WARNING 4 Y Y Shut down your equipment immediately if it produces smoke a strange odor or unusual noise Immediately unplug the equipment and contact your dealer for advice Never attempt to repair this product yourself Improper repair work can be dangerous Never disassemble or modify this product Tampering with this product may result in injury fire or electric shock
13. ock Serial Connector Charge Connector Battery Pack Power Switch ul Platen Gear Thermal Head Mechanism Ass y Tear Bar Feed Botton Mode Botton Error Lamp 2 3 Replacing Paper Roll Cautions Be sure to use paper rolls that meet the specifications Do not use paper rolls that have the paper glued to the core because the printer cannot de tect the paper end correctly 1 Make sure that the printer is not receiving data otherwise data may be lost 2 Open the paper cover using your fingers on both sides of printer and remove the remaining paper Paper Cover Tear Bar Caution Symbol This symbol is placed near the thermal head to indicate that it may be hot A Never touch the thermal head immediately after the printer has been used Let the thermal head cool for a few minutes before touching it L WARNING 1 Do not touch the tear bar There is a tear bar inside the paper outlet slot Not only should you not put your hand in the paper outlet slot while printing is in progress never put your hand into the outlet even when printing is not in progress The paper cover can be opened when replacing the paper However since the tear bar is on the inside of the paper cover be careful not to place your face or hands too close to the tear bar 2 During and immediately after printing the area around the thermal head is very hot Do not touch it as y
14. ode39 Interleaved 2 5 Code93 Barcodes UPC EAN KAN JAN CODABAR 2 dimension PDFA17 QR Code DATA Matrix H W Spec MCU 32bits RISC FLASH 4Mbytes RAM 8Mbytes Receive buffer size 1M bytes MSR SM S401 ISO 7810 7811 7812 1st and 2nd Track Reading SM 8402 ISO 7810 7811 7812 2nd and 3rd Track Reading Battery Rechargeable 7 4V DC 11 hour printing 12 receipts per hour 17 hour prnting 12 receipts per hour auto power down mode Input 100 250 V AC 50 60 Hz Output 8 4 VDC 0 8 A 4 hours full charge time 0 C 40 C operating Environment 10 C 70 C storage conditions 30 80 operating 10 90 storage 1 0m Our test procedure Not guarantee 1 Under 10 C please change Density mode of the memory switch settings to High Battery duration Temperature 1 20 Dimensions External Dimensions 138 mm width x 89 mm depth x 46 mm height Weight 321 g Including Battery Pack Body Color Black 1384 45 2 88 5 21 L STAR MICRONICS CO LTD Head Office 20 10 Nakayoshida Suruga ku Shizuoka shi Shizuoka 422 8654 Japan Tel 81 54 263 1111 Fax 81 54 263 1057 STAR Quality Technical Center STAR MICRONICS CO LTD 18 12 Nakayoshida Suruga ku Shizuoka shi Shizuoka 422 8001 Declaration of Conformit Application of Council Directive s EMC 2004 108 EC of 15 Dec 2004 LV 20
15. ou could be burned 3 Insert a new paper roll as shown 2 4 Power Supply 2 4 1 Specified Battery Charger OUTPUT DC 8 4 V 0 8 A CC CV 2 4 2 Installing the Battery Cautions 1 Before installing or removing the battery pack ensure the printer is OFF 2 Ifthe printer is not used for long period of time remove the battery pack from the printer 1 To install battery pack proceed as follows Insert the battery pack in the direction of the arrow PUSH 2 Removing the Battery Pack Turn the printer power off and push the battery pack lock and lift up the direction of the arrow Battery Pack Lock 3 The battery pack install into the battery holder Insert the battery pack in the direction of the arrow 2 4 3 Recharging the Battery Pack For recharging the battery pack install the battery pack in the printer or the battery holder Insert the Battery Charger to the charge connector of the printer or the bat tery holder AN Cautions Concerning Batteries gt General Battery Characteristics e The battery is a consumable and its performance over time will gradually decrease Warranty 6 months e While not in use the battery will slowly discharge itself Fully charge the battery before using the printer e To extend battery life it is recommended to use a smart energy management solution such as the Auto Power Down Mode availabl
16. requirements and other relevant provisions of Directive 1999 5 EC Notice This device can be operated in all European countries France Outdoor use limited to 10 mW e i r p within the band 2454 2483 5 MHz The wireless output power of this printer is less than 10mW e i r p Italy For private use a general authorisation is required if WAS RLAN s are used outside own premises For public use a general authorisation is required Norway This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny Alesund Trademark acknowledgments SM S400 Star Micronics Co Ltd Notice e All rights reserved Reproduction of any part of this manual in any form whatsoever without STAR s express permission is forbidden e The contents of this manual are subject to change without notice All efforts have been made to ensure the accuracy of the contents of this manual at the time of going to press However should any errors be detected STAR would greatly appreciate being informed of them e The above notwithstanding STAR can assume no responsibility for any errors in this manual Copyright 2010 2011 Star Micronics Co Ltd N Operating Precautions Please follow the precautions below to enjoy and maintain the full performance of the printer E Using the Printer e Some semiconductor devices are easily damaged by static electricity You should turn the printer OFF before you conne
17. rk Gomm Road High Wycombe Bucks HP13 7DL U K Tel int 44 1494 471111 Fax int 44 1494 473333 STAR MICRONICS ASIA LTD Rm 1901 5 19 F Enterprise Square Two 3 Sheung Yuet Road Kowloon Bay Hong Kong Tel int 852 2796 2727 Fax int 852 2799 9344 SM S400 Rev 1 1 2011 04 25 hm78341EN
18. uring receiving data it loses a data Don t connect USB mini B cable here 3 2 Bluetooth Category Specification Bluetooth Spec Bluetooth V2 1 EDR Class 2 10 m Frequency Range 2 4 GHz ISM BAND Data Transmission Rate 57600 bps Fixed Data bit 8 Data bit Fixed Parity bit No Parity Fixed Stop bit 1 Stop bit Fixed Support Profile SPP Serial Port Profile PIN code 1234 as default Device Name Star Micronics Caution 1 If the quantity of data which is printed at once is more than 1M byte on Bluetooth communication it would cause the buffer to overflow and the data to get damaged 2 Concerning security purpose we recommend to change PIN code by the original tool Please contact with our dealer to get it 4 Using the Printer 4 1 Control Panel MODE Button Battery Power Lamp FEED Button POWER Lamp ERROR Lamp Direction for Cardreading gt Button FEED Button When the printer is on paper can be feed manually by pressing and holding the FEED button for more than one second MODE Button After pressing the MODE button simultaneously if the ERROR lamp 5 turn sig nals MODE button is converted with MODE functions MODE functions are for use to change communication mode Refer to 2 5 Memory Switch Settings for details about mode conversion gt Panel Lamp POWER Green Printer is ON and ready to receive data ERROR Red Indicated a fault condition or a print
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