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Western Digital My Book 2TB

1. 64 Uninstalling On WINGOWS S ote 59 d SEP ie Ghee oe dee ees 64 Using the Drive with a 65 Reformatting the DIVE s edes Ep RR REOR Up dod Eo HAE ascendi 65 Restoring the WD Software and Disk Image 65 TFOUDICSNOOUNG rassa 66 Installing Partitioning and Formatting the 66 Frequently Asked QUESTIONS eee des 66 Installing the SES Driver 000 e eee ees 68 Installing on Windows XP Computers 68 Installing the Driver Automatically 68 Installing the Driver 70 Installing on Windows Vista lt 72 Installing the Driver Automatically 72 Installing the Driver 73 Installing on Windows 7 and Windows 8 75 TABLE OF CONTENTS iv MY BOOK USER MANUAL Compliance and Warranty 77 Regulatory Compliance 77 Glass B Informatics ac eee a 77 ICES 003 NMB 00
2. Pro Activation Dodge will be tant fo pii Figure 6 Upgrade to WD SmartWare Pro Screen MY BOOK USER MANUAL 9 The WD SmartWare Pro software upgrade extends the backup function to non WD drives unsupported WD drives and a remote Dropbox folder Activating your free CONNECTING THE DRIVE AND GETTING STARTED 10 MY BOOK USER MANUAL upgrade installs the WD SmartWare Pro software on this computer and provides email delivery of an activation code that you can use to install it on two other computers a Type your first name in the First Name box b Type your last name in the Last Name box c Type your email address in the Email Address box d Click Activate to complete the upgrade and display the Activation Result message Activation Result Successhully upgraded to WD smartWare Pro You can now back up to and retrieve trom WO Lemetti mon WO xin ma devices and iim choad via Droplras e Click OK to display the Select Backup Source and Backup Target screen Select Backup Source and Backup Target My Boca Pratica My Back Critic Note At this point the WD SmartWare Pro software is installed If you want to skip the setup procedure for your initial backup for now click the X close window icon in the upper right corner of the Select Backup Source and Backup Target screen Otherwise proceed to step 10 10 In the Backup Source area of the Select Backup Source and Backup Target scre
3. e a P Retrieve Some Files Selection Box Start Retrieving Cancel Retrieving Toggle Button Select Content to Retrieve Display Figure 10 Retrieve Tab Displays WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW 28 MY BOOK USER MANUAL Table 3 Retrieve Tab Functional Description Display Component Backed Up Volumes selection box Change retrieve folder box and Browse button Retrieve destination option buttons Retrieve files option buttons Retrieve some files selection box Start Cancel Retrieving toggle button Description Lists the backed up volumes that are available to retrieve files from on the selected backup target device You must select a backup volume before you can click Next to continue with the retrieve operation By default the WD SmartWare software creates and uses a folder named Retrieved Contents in the My Documents folder for your user name If you want to specify a different folder use the Browse function and click Apply Specify where you want to copy the files retrieved from the selected backup target device the Original Places copies the retrieved files to the same location that they were backed up from a Retrieved Content Folder copies all of the retrieved files to a single folder By default the Retrieve Some Files option is selected and the WD SmartWare software displays the Retrieve Some Files selection box that you
4. within a second or fam Pertcem Quick res This best hpk al takes up to Z minutes 10 compleia Quick Driva Tesi Pater hall media scan bo datel bad sss lera This best coukd lake hours for karge drives Lompe Drie Test On the Diagnostics dialog click the button for the test that you want to run e SMART Status Quick Drive Test Complete Drive Test Erasing the Drive CAUTION Erasing your drive permanently deletes all of the data on the drive Always make sure that you no longer need any of the data on your drive before erasing it Note Erasing your drive also deletes the WD software and all of the support files utilities and user manual files You can download these to restore your drive to its original configuration after erasing the drive MANAGING AND CUSTOMIZING THE DRIVE 57 MY BOOK USER MANUAL WD Drive Utilities provides two ways to erase your drive depending on whether your drive is locked or not IF your drive is AND you THEN see Not locked Want to erase the drive Using the Drive Erase Function in the next section Locked Have forgotten or lost your Using the WD Drive Unlock password and must erase the Utility on page 59 drive Using the Drive Erase Function To erase your drive when it is not locked 1 Open the WD Drive Utilities software by clicking either e he WD Drive Utilities desktop shortcut icon if you created one when you installed the
5. Gave 30 HeD DIAY 31 4 BACKING UPD PICS 33 How the Backup Function Works ccc eee 33 backing UD FiO Ses a dos pe deca de og D Me e c de MU Ri ong 33 9 Helnevung PICS uuu edu uos eee doe eet ek ee N E 41 How the Retrieve Function Works 41 RemOvVNO 2 T Seal Eaa QU TT 41 6 Locking and Unlocking the Drive 46 Password Protecting the 46 UAIOCKING the Cote ere eww Pe he ees 47 Unlocking the Drive with the WD Security or WD Drive Utilities Software 48 Unlocking the Drive with the WD SmartWare 5 49 Unlocking the Drive with the WD Drive Unlock Utility 50 TABLE OF CONTENTS iii MY BOOK USER MANUAL hanging Your Password cess m a asa ee ee a etr a 51 Turning Off the Drive Lock 52 Managing and Customizing the Drive 53 Using the WD Quick View 53 Opening the WD SmartWare 59 Checking Drive Status s sa a
6. 2 0 How I determine whether or not my system supports USB 3 0 or USB 2 0 Refer to your USB card documentation or contact your USB card manufacturer Note If your USB 3 0 or USB 2 0 controller is built in to the system motherboard be sure to install the appropriate chipset support for your motherboard Hefer to your motherboard or system manual for more information What happens when a USB 3 0 or USB 2 0 device is plugged into a USB 1 1 port or hub USB 3 0 and USB 2 0 are backward compatible with USB 1 1 When connected to a USB 1 1 port or hub a USB 3 0 or USB 2 0 device operates at the USB 1 1 full speed of up to 12 Mbps If your system includes a PCI Express slot you can achieve USB transfer rates by installing a PCI Express adapter card Contact the card manufacturer for installation procedures and more information TROUBLESHOOTING 67 MY BOOK USER MANUAL Installing the SES Driver you do not install the WD software you should install the SCSI Enclosure Services SES driver on Windows computers to keep the hardware popup wizard from displaying every time you connect your drive to your computer Note The SES Driver is installed automatically when you install the WD software This appendix includes the following topics Installing on Windows XP Computers Installing on Windows Vista Computers Installing on Windows 7 and Windows 8 Computers Installing on Windows XP Computers After connecting t
7. Accessories Operating System Compatibility Disk Drive Format Physical Description Registering Your Drive Handling Precautions Features Secure your precious memories on My Book desktop storage with ultra fast USB 3 0 connectivity WD SmartWare Pro backup software Acronis True Image system level software and password protection Ultra fast transfer rates My Book desktop storage is optimized for the fastest possible data transfer rates Connect this drive to a SuperSpeed USB 3 0 port to access and save files in record time Massive capacity With up to 4 TB capacity there s plenty of room to store and protect your precious memories and important files Automatic backup software The WD SmartWare Pro automatic backup software works quietly in the background to help protect your data using minimal PC resources Select automatic continuous backup to instantly back up your files Or select the scheduled backup option to back up your files on your schedule and take control of your backup Local and cloud backup WD SmartWare Pro lets you choose Back up your files to your My Book drive or back up your files to the cloud using your Dropbox account Dropbox account is required for cloud backup Cloud services can be changed terminated or interrupted at any time and can vary by country System level backup Acronis True Image ATI WD Edition software backs up your files on a system level so that if you ever need to reco
8. Locking and Unlocking the Drive on page 46 e Installing the WD SmartWare software displays the Upgrade to WD SmartWare Pro screen for activating your free software upgrade see Figure 6 on page 10 and proceed to step 9 My My Bank F Perfor a SHART Suel Moniering Annisa and Repating Teehneingy status check bo predict poterteal direg fadura This statue check within second or SMART status Sleep Timer a quack dines The bes takii ups 57 eiaa hia Qurk Grove rest meam A Tul m dia 246 Zee Ead actions TTws Desi hours tar Lange dietees Complete Orive Figure 4 WD Drive Utilities Screen CONNECTING THE DRIVE AND GETTING STARTED 9 My Book 1 82 TB My Book Set Security secure your drive ta keep others from accessing your files W WARNING WD cannot retrieve your password If you forget your password you will permanently lose access to your data understand Choose a password 25 characters max Verity password Si Password hint Figure 5 WD Security Screen WD SmartWare One or more pour attached devices qualita you for a free upgrade to WO SmarWare Pro My My Hook berm J and Emml address required upprade First Las Email A
9. Other devices gt Ports COM amp LE gt 2 Processors b Sound video anc System devices b y Universal Serial E Update Driver Software Disable Uninstall Scan for hardware changes Properties Launches the Update Driver Software Wizard for the selected device INSTALLING THE SES DRIVER 75 MY BOOK USER MANUAL 3 Click Browse my computer for driver software ae T iine de want fot cement sefTware Jaam for updated driver ASIE ILLE SD ETE E T ee Cert Mid pl Fenk ube phu r amp ee lee ke Sirians gt E Fiy i T asa amka piam een mar 4 Browse to Computer double click the My Book drive double click the Extras folder and select WD SES Device Driver Browse for driver software on your computer Search far drreer in Let me pick from list of device drivers on my cormpubet Thon int well seres dirreer compatible with the diccre and all software m Pat beret cabegery dri the device Cte Coma 5 Click Next 6 When the installation completes click Close Windows has successfully updated your driver software lt gt WO SES INSTALLING THE SES DRIVER 76 MY BOOK USER MANUAL Compliance and Warranty Information This appendix includes the following
10. SE EK CERE FY BE TS BEAR US Sca OUT biu X H EFT 2 BA Warranty Information All Regions Except Australia New Zealand Obtaining Service WD values your business and always attempts to provide you the very best of service If this Product requires maintenance either contact the dealer from whom you originally purchased the Product or visit our product support website at http support wd com warranty policy asp for information on how to obtain service or a Return Material Authorization RMA If it is determined that the Product may be defective you will be given an RMA number and instructions for Product return An unauthorized return i e one for which an RMA number has not been issued will be returned to you at your expense Authorized returns must be shipped in an approved shipping container prepaid and insured to the address provided on your return paperwork Your original box and packaging materials should be kept for storing or shipping your WD product To conclusively establish the period of warranty check the warranty expiration Serial number required via http support wd com warranty policy asp WD shall have no liability for lost data regardless of the cause recovery of lost data or data contained in any Product placed in its possession COMPLIANCE AND WARRANTY INFORMATION 78 MY BOOK USER MANUAL Limited Warranty WD warrants that the Product in the course of its normal use will for t
11. Unlock Drive d Atthe Your drive is now unlocked message click Exit to close the WD Drive Unlock utility screen LOCKING AND UNLOCKING THE DRIVE 50 MY BOOK USER MANUAL Changing Your Password 1 Open the Change Security dialog by clicking either e The WD Security desktop shortcut icon if you created one when you installed the application e Start gt All Programs gt Western Digital gt WD Apps gt WD Security Fi i Te F Change Secuily ehnnge your current security settings plemse enter your pnasaweerd Pn x Prasad hint Choose n pna 25 rae 1 Very password Passau hid 2 If you have more than one supported drive connected to your computer select the one with the password that you want to change Type your current password in the Password box Select the Change password option 3 4 5 Type your new password in the Choose a password box using up to 25 characters 6 Retype your new password in the Verify password box 7 Typea hint to help remember your new password in the Password hint box 8 Select or clear the Enable auto unlock for user check box to signify whether you want the WD Security software to remember your new password for the selected drive on this computer 9 Click Update Security Settings 10 Click OK to close the Security has been enabled message LOCKING AND UNLOCKING THE DRIVE 51 MY B
12. application e Start gt All Programs gt Western Digital gt WD Apps gt WD Drive Utilities See Figure 4 on page 9 2 If you have more than one supported drive connected to your computer select the one that you want to erase 3 Click Drive Erase to display the Drive Erase dialog Erase WwW WARNING Crease permanently erage all the data on your dreos understand 4 Onthe Drive Erase dialog a Head the warning about the loss of data if you erase your drive b Click the understand check box to signify that you accept the risk c Click Erase Drive After the drive erase operation completes go to http support wd com and see Knowledge Base answer ID for information about downloading and restoring the WD software and disk image on your drive Note Erasing your drive also removes your password If you used a password to protect your drive you will need to re create it after restoring the WD software and disk image See Password Protecting the Drive on page 46 MANAGING AND CUSTOMIZING THE DRIVE 58 Using the WD Drive Unlock Utility MY BOOK USER MANUAL To erase your drive when it is locked and you have forgotten or lost your password 1 Start the WD Drive Unlock utility by either e Using your computer s file management utility to open the WD Unlocker virtual CD and double clicking the Unlock exe application e Clicking Start gt My Computer and double clicking
13. backup now BACKING UP FILES 39 11 12 13 14 MY BOOK USER MANUAL During the backup e A progress bar and message indicate the amount of data that has been backed up e Foracategory backup The blue background for categories of files in the content gauge for the backup source device changes to yellow amber for all of the files that have not yet been backed up The gray background for categories of files in the content gauge for the backup target device changes to blue as the backup completes e You can do other things with your computer as the WD SmartWare software backs up your files in the background e The Enable Backup toggle button changes to Disable Backup for disabling the backup Appearance of a backup successfully finished message means that the backup completed normally If any files could not be backed up the WD SmartWare software displays a e Caution message indicating the number of files involved e View link that you can click to see a list of the files and the reasons they were not backed up Some applications and running processes can keep files from being backed up If you cannot determine why some of your files were not backed up try e Saving and closing all of your open files e Closing all running applications including your email program and Web browser Important Appearance of a Caution message indicating that the backup target device is full means that there is not enough f
14. can use to find and retrieve only selected files or folders Selecting the Retrieve All Files option closes the Retrieve Some Files selection box and the WD SmartWare software retrieves all of the files from the selected backup volume on the selected backup target device Displays all of the files from the selected backed up volume ina folder structure with check boxes for selecting individual files or folders Controls retrieve operations by starting and canceling the retrieve WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW 29 MY BOOK USER MANUAL Settings Tab Display See Figure 11 and Table 4 for a brief functional description of the Settings tab display WY Deseret File AP yDur Rt hires VL FRETI 1n Figure 11 Settings Tab Display Table 4 Settings Tab Functional Description Display Component Description Dropbox Account button Displays the Dropbox Account dialog for configuring a remote Dropbox folder for access by the WD SmartWare Pro software File History button Displays the Set File History dialog for specifying the number of backup versions that you want to keep for each file Retrieve Folder button Displays the Set Retrieve Folder dialog for specifying a different destination folder for retrieved files Software Updates button Displays the Software Updates dialog for enabling disabling the option that automatically checks for software updates WD SMARTWARE SOFTWARE FU
15. go to the Start menu and select Windows Update For Mac computers go to the Apple menu and select Software Update Disk Drive Format Your My Book drive is formatted as a single NTFS partition for compatibility with all updated Windows operating systems If you want to use the drive with a Mac computer see Reformatting the Drive on page 65 and Troubleshooting on page 66 Physical Description As shown in Figure 2 on page 4 the My Book drive has A power activity LED indicator on the front e The power connector interface port and a security slot on the back ABOUT YOUR WD DRIVE 3 MY BOOK USER MANUAL SS USB 3 0 zs CU im Power Connector 0 Security Slot a Figure 2 My Book Drive Power Activity LED The power activity LED shows the drive s power state as follows LED Appearance Power State Activity On steady Idle Fast flashing approximately 3 times per second Activity Slow flashing approximately every 2 5 seconds System standby USB 3 0 Interface USB 3 0 supports data transfer rates up to 5 Gb s USB 3 0 is backward compatible with USB 2 0 Connection to a USB 2 0 port transfers data at the port speed up to 480 Mb s Kensington Security Slot For drive security the Kensington security slot accepts a standard Kensington security cable sold separately For more information about the Kensington security s
16. juppi First n me L mail address Preferred langues English United Shea v e 1 wnnt to necator communis aon fenm WE including software updntes for registered products produci improvement opportunibes and member discounts on WD products AND Privacy 5 On the Registration dialog a Type your first name in the First name box Type your last name in the Last name box Type your email address in the E mail address box Select your language in the Preferred language box Select or clear the Yes want to receive communication check box to specify whether you want to receive notifications about software updates product enhancements and price discount opportunities Click Register Drive Checking Drive Health WD Drive Utilities provides three diagnostic tools to help make sure that your drive is performing well Run the following tests if you are concerned that your drive is not operating properly SMART Status SMART is a failure prediction function that continuously monitors key internal performance attributes of the drive A detected increase in drive temperature noise or read write errors for example can provide an indication that the drive is approaching a serious failure condition With advanced warning you could take precautionary measures like moving your data to another drive before a failure OCCUIS The result of a SMART status check is a pass or fail evaluation
17. mistake or want to see the file a couple of versions ago the WD SmartWare software has a copy for you You always have the most recent specified number of versions of each file available for retrieves and you can choose to keep from 1 to 25 versions Keeping more versions e Improves your ability to retrieve files from a longer back in time period e Consumes more disk space 1 Click the Settings tab to display the Software Settings screen see Figure 11 on page 30 2 On the Software Settings screen click File History to display the Set File History dialog Set File History Enter the number of backup versions to keep for each file rc 9 3 Onthe Set File History dialog a Use the selection box to specify the number of backup versions that you want to keep for each file from 1 to 25 b Click Apply Specifying a Different Retrieved Content Folder When you start a retrieve you can choose whether you want to store the retrieved files in either e Their original locations on your computer e A Retrieved Content folder By default the WD SmartWare software creates and uses a Retrieved Contents subfolder in your My Documents folder To specify a different folder l Either create a new folder or determine which existing folder you want to use 2 Click the Settings tab to display the Software Settings screen see Figure 11 on page 30 MANAGING AND CUSTOMIZING THE SOFTWARE 61 MY BOOK USER MANUAL On the
18. operation completes go to http support wd com and see Knowledge Base answer ID 7 for information about downloading and restoring the WD software and disk image on your drive Note Erasing your drive also removes your password If you still want to use a password to protect your drive you will need to re create it after restoring the WD software and disk image See Password Protecting the Drive on page 46 Restoring the WD Software and Disk Image In addition to deleting all of the data on your drive erasing or reformatting the drive also removes the WD software and all of the support files utilities online help and user manual files If you ever need to remove and reinstall the WD software on your computer or move the drive to another computer and install the software there you will need to restore the WD software and disk image on your drive To do this after you have erased or reformatted the drive go to http support wd com and see Knowledge Base answer ID 7 MANAGING AND CUSTOMIZING THE DRIVE 60 Managing and Customizing the Software This chapter includes the following topics Specifying the Number of Backup Versions Specifying a Different Retrieved Content Folder Checking for Software Updates Configuring a Remote Dropbox Account Uninstalling the WD Software Specifying the Number of Backup Versions The WD SmartWare software can keep up to 25 older versions of each file If you overwrite or delete a file by
19. the My Book drive as shown in Figure 3 Figure 3 Connecting the My Book Drive CONNECTING THE DRIVE AND GETTING STARTED 6 MY BOOK USER MANUAL 4 If a Found New Hardware screen appears click Cancel to close it The WD software installs the proper driver for your drive 5 Verify that the drive appears in your computer s file management utility listing Your My Book drive is now ready to use as an external storage device You can enhance its capabilities by installing the WD software that is on the drive WD Drive Utilities WD Security e WD SmartWare Getting Started with the WD Software 1 Double click the WD Apps Setup file that appears in the listing for the drive in your computer s file management utility to display the WD Apps Setup Wizard Welcome to the WD Apps Setup Wizard The Setup Wizard will instal WO Apps on your camputer Click Mext ta continue or Cancel to exitthe Setup Wizard Cancel 2 Click Next to display the End User License Agreement 3 Read the license agreement and select the I accept the terms check box to accept the agreement and activate the Next button 4 Click Next to display the Custom Setup dialog Custom Setup Select the way you want features to be installed Click the tree below to change the way features will be installed WD Drive Utilities WD Drive Utilities Create Desktop Shortcut Utilities to erase perform Launch Application diagnostics register yo
20. the WD Unlocker virtual CD listed under Devices with Removable Storage Arca 1 87 Wii TTOSS5755 Your Book drive is locked To unlock your drive please enter Ine drive password belys P hint 2 Make five attempts to unlock the drive by a Typing a password in the Password box b Clicking Unlock Drive 3 The fifth invalid password attempt displays the too many password attempts dialog BOOK 1 82 IB There were too many password recovery attempts try again safely unplug your drei ironi the 2 Tum your drive 08 and on 3 Plug your ini ihe cormpuler 1 you cannot remeber your password YOU May vour drive which erases all data on the drive Erase Drie MANAGING AND CUSTOMIZING THE DRIVE 59 MY BOOK USER MANUAL 4 Click Erase Drive to display a warning about erasing all of the data on the drive My Bock 1 82 E W CCIT UBSTSRA Hrer were Too many password recovery attempts Clicking Frat piranti crass all Hala your dria Please select understand below bo acknowledge mat retormaming your drive will 081818 all of thee data on ine dme and Ten click On Erase b conbnua Tt understand 5 Read the warning and select the understand check box to signify that you accept the risk 6 Click Erase After the drive erase
21. the driver manually 1 On the Found New Hardware wizard screen click Locate and install driver software E Fou eut Hardware Windows needs to install driver software for your WD SES Device USB Device W Locate and install driver software recommended Windows will quide you through the process of installing driver software for your device Ask me again later Windows will ask again the next time you plug in your device log on Don t show this message again for this device Your device will not function until you install drrver software Cancel 2 On the Found New Hardware WD SES Device wizard screen click Don t search online Feud Mme WO SET Device 3 At the Install the disc that came with your WD SES Device prompt click I don t have the disc Show me other options kJ pand daas Hinda ML Dec INSTALLING THE SES DRIVER 73 MY BOOK USER MANUAL 4 Browse to Computer and a Double click the My Book drive b Double click the Extras folder c Select WD SES Device Driver d Click Next Brews for diroer soltware on your Computer dcs caer och than The software for thee device tas been soocesstully d un dien Fy fee ed hr ee ee Ps ch gt WE SES Beet INSTALLING THE SES DRIVER 74 MY BOOK USER MANUAL Installing on Windows 7 and Windows 8 Computers After connecting the
22. with other WD users Contacting WD Technical Support When contacting WD for support have your WD product serial number system hardware and system software versions available North America Europe toll free 00800 ASK4 WDEU English 800 ASK AWDC 00800 27549338 800 275 4932 Europe 31 880062100 Spanish 800 832 4778 Middle East 31 880062100 Africa 31 880062100 Mexico 001 8002754932 Russia 8 10 8002 335 5011 South America Asia Pacific Chile 1230 020 5871 Australia 1800 42 9861 800 2275 4932 Colombia 009 800 83247788 China 800 820 6682 Venezuela 0800 100 2855 Hong Kong 800 6008 6008 Peru 0800 54003 India 1800 419 5591 1800 200 5789 Uruguay 000 413 598 3787 Indonesia 803 852 9439 Argentina 0800 4440839 Japan 00531 65 0442 0120 994 120 Brazil 0800 7704932 Korea 02 703 6550 0021 800 83247788 Malaysia 1800 88 1908 800 6008 6008 Telekom Malaysia New Zealand 0508 555 639 800 2275 4932 Philippines 1 800 1441 0159 Singapore 1800 608 6008 800 6008 6008 Singtel Taiwan 0800 666 290 800 6008 6008 Chunghwa Thailand 001 800 441 0570 Toll free number available in the following countries Austria Belgium Denmark France Germany Ireland Italy Netherlands Norway Spain Sweden Switzerland United Kingdom MY BOOK USER MANUAL Table of Contents WD Service and SuppOLE o dw ox re oe 3d 0 eS DR redeo Me a LA pota i Accessing Online Support 22 0 0 ren aei ede Se homed bed waded li Contacti
23. writable partition 24 WD Quick View 53 Initial Backup screens 16 K Kensington security slot 4 Kit contents 2 L Launching WD SmartWare software 53 Learning Center topic buttons 31 MY BOOK USER MANUAL Limited warranty information 79 Login required icon 24 N No writable partition icon 24 Obtaining service 78 80 Online User Manuals link 31 Opening WD SmartWare software 53 Operating systems 3 Optional accessories 3 Password protecting your drive 46 CAUTION about lost passwords 46 Physical description 3 Precautions for handling 5 Product features 1 Q Quick drive test 56 R Reformatting the drive 65 66 Register Drive dialog 56 Registering your drive 55 Regulatory compliance 77 Remote Dropbox account configuring 62 Restoring the software disk image 60 65 Retrieve about retrieving files 41 destination option buttons 29 files option button 29 folder specifying 61 procedure 41 Retrieve Folder button 30 Retrieve some files selection box 29 Retrieve tab displays Backed Up Volumes selection box 29 Browse button 29 Change retrieve folder box 29 description 28 functional overview 17 Retrieve destination option buttons 29 Retrieve files option buttons 29 Retrieve some files selection box 29 Start Cancel Retrieving toggle button 29 S Safety compliance 77 Schedule backups Select Backup Fre quency screen 14 Security INDEX 83 Change Security dialog 51 52 Set Security dialog 10 46 Sel
24. 2 14 CONFIG SYS OMKE 4252008 220 32 PM dell sdr A433 KB 12182009 2 13 40 OMKE 4252008 220 32 PM MSDOS YS DU KB 425 2008 2 29 32 NTDETECT COM 46 45 44 2008 5200700 amp amp X amp CX X X 244 15 KB AM Af Program iM Tempe O NINDOWS Click Apply Changes to create a custom backup plan using your selections Note Clicking Revert clears your recent selections and redisplays the prior applied configuration Click Enable Backup to begin backing up all of files and folders on the selected backup source devices at the specified backup frequency and skip to step 11 on page 40 Note f you configured a scheduled backup at step 5 on page 35 the WD SmartWare software adds a backup schedule reminder button to the Backup screen Clicking the reminder button displays the Scheduled Backup Status dialog that shows the date and time of your next scheduled backup the last backup that might have been missed and the last completed backup WD 3martWare Pro sr hetdultedm Backup statis Mast 2 2013 12 Missae Last Tuesday February Z6 22112 7 Click Backup Now if you want to bypass the schedule and run the backup now BACKING UP FILES 38 MY BOOK USER MANUAL 10 To backup selected files or folders from selected backup source device Verify th
25. 3 Statement 0c ee eee eee 77 Salely 6 acto E a a E mar dc a a 77 GE Compliance For Europe vs wee ewe Peed 78 KC Notice Republic of Korea 78 Environmental Compliance 78 Warranty Information All Regions Except Australia New Zealand 78 SSl VICO tae a eae RO REPRE Us Sabe oe aie HUE ee ee ee ee 78 Limited sous eove reese eeu heer cians 79 Warranty Information Australia New 2 79 Obtaining aai woe dard WE WI E REO EN dee ei 80 TTE 80 GNU General Public License GPL llle I e 81 phe 0 Ce Er 82 TABLE OF CONTENTS MY BOOK USER MANUAL About Your WD Drive Secure your precious memories on My Book desktop storage This USB 3 0 drive is optimized for the fastest possible data transfer rates and features complete protection for your files The WD SmartWare Pro automatic backup software protects your precious memories The Acronis True Image ATI WD Edition software provides complete system backup Password protection with hardware encryption keeps your private stuff private This introductory chapter includes the following topics Features Kit Contents Optional
26. Apps gt WD Drive Utilities See Figure 4 on page 9 2 If you have more than one supported drive connected to your computer select the one that you want to set 3 Click Sleep Timer to display the Sleep Timer dialog Time Ent the amaun nf kile time beam your drive gars inte mode Mote C5 settings resa this setting Set Sleep Timer Afer minutes zx Timer 4 On the Sleep Timer dialog a Inthe Set Sleep Timer box select the inactivity time interval at which you want to turn off the drive b Click Set Timer Registering the Drive WD Drive Utilities uses your computer s Internet connection to register your drive Registering the drive provides free technical support during the warranty period and keeps you up to date on the latest WD products 1 Make sure that your computer is connected to the Internet 2 Open the WD Drive Utilities software by clicking either he WD Drive Utilities desktop shortcut icon if you created one when you installed the application e Start gt All Programs gt Western Digital gt WD Apps gt WD Drive Utilities See Figure 4 on page 9 3 If you have more than one supported drive connected to your computer select the one that you want to register MANAGING AND CUSTOMIZING THE DRIVE 55 MY BOOK USER MANUAL 4 Click Registration to display the Registration dialog Reginin Register pour bo sotterere update nome monas acd customer
27. Drive Utilities 4 Click Uninstall Change and Yes at the Do you wish to proceed prompt Uninstalling on Windows 8 1 Right click the tile for the WD Software that you want to uninstall on the Start screen WD SmartWare WD Security e WD Drive Utilities 2 Select Uninstall in the Windows taskbar 3 Click Yes at the Are you sure prompt MANAGING AND CUSTOMIZING THE SOFTWARE 64 MY BOOK USER MANUAL Using the Drive with a Mac The My Book drive is formatted as a single NTFS partition for compatibility with updated Windows operating systems To use the drive on Mac OS X operating systems and to use Time Machine if you want you must reformat the drive to a single 5 partition This chapter includes the following topics Reformatting the Drive Restoring the WD Software and Disk Image Reformatting the Drive CAUTION Reformatting the drive erases all its contents If you have already saved files on the drive be sure to back them up before reformatting it Go to http support wd com and refer to Knowledge Base answer ID 3865 for information about reformatting the drive See Troubleshooting on page 66 for more information about reformatting a drive Restoring the WD Software and Disk Image After you have reformatted your drive for use on Mac computers go to http support wd com and see Knowledge Base answer ID 7 for information about downloading and restoring the Mac versions of the WD Drive Ut
28. My Book User Manual m X m E o WD Service and Support Should you encounter any problem please give us an opportunity to address it before returning this product Most technical support questions can be answered through our knowledge base or email support service at http support wd com the answer is not available or if you prefer please contact WD at the best telephone number shown below Your product includes 30 days of free telephone support during the warranty period This 30 day period starts on the date of your first telephone contact with WD Technical Support Email support is free for the entire warranty period and our extensive knowledge base 1 available 24 7 To help us keep you informed of new features and services remember to register your product online at http register wd com Accessing Online Support Visit our product support website at http support wd com and choose from these topics e Downloads Download drivers software and updates for your WD product e Registration Register your WD product to get the latest updates and special offers e Warranty amp RMA Services Get warranty product replacement RMA RMA status and data recovery information e Knowledge Base Search by keyword phrase or answer ID Installation Get online installation help for your WD product or software WD Community Share your thoughts and connect
29. NCTIONAL OVERVIEW 30 Help Tab Display MY BOOK USER MANUAL The WD SmartWare Help tab display provides quick access to Learning Center topics and links to online support services See Figure 12 and Table 5 for a brief functional description of the Help tab display Learning Center Topic Buttons Figure 12 Help Tab Display WD Smartvvare sofware Teli me Opera amp ing system compatibility oum imi gel is Rache 1 3 6 ms EE ED Table 5 Help Tab Functional Description Display Component Contact Us link Learning Center topic buttons Online User Manuals link Contact Us Link WD Store Link Support Link Online User Manuals Link Description Uses your Web browser to connect to the WD Service amp Support Contact Us page at http support wd com contact Provide links to display the main Learning Center help topics e Overview e Backup e Retrieve e Manage amp Customize Uses your Web browser to connect to the user manual page for WD SmartWare manuals at http www wd com wdproducts wdsmartware um asp There you can select and open the online version of the user manual for your WD device Continued WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW 31 MY BOOK USER MANUAL Table 5 Help Tab Functional Description Continued Display Component Description Support link Uses your Web browser to connect to the WD Service amp S
30. OOK USER MANUAL CAUTION After changing a password the drive remains unlocked for as long as you continue your current work session Then the WD Security software e Locks the drive when you shut down your computer disconnect your drive or your computer goes into the sleep mode e Requires you to type your password to unlock the drive when you restart your computer or reconnect your drive UNLESS you selected the Enable auto unlock for user check box when you changed your password Turning Off the Drive Lock Feature 1 Open the Change Security dialog by clicking either e The WD Security desktop shortcut icon if you created one when you installed the application e Start gt All Programs gt Western Digital gt WD Apps gt WD Security My 1 02 TB My Change Secuily ehnnge your eurrent security settings pensa enter your password bel Gey is hint Choose n prassa 25 chameters max Very password hind 2 If you have more than one supported drive connected to your computer select the one that you want to remove password protection from 3 Type your password in the Password box Select the Remove security option 5 Click Update Security Settings LOCKING AND UNLOCKING THE DRIVE 52 MY BOOK USER MANUAL Managing and Customizing the Drive This chapter includes the following topics Using the WD Quick View Icon Opening t
31. PL Firmware incorporated into this product may include third party copyrighted software licensed under the GPL or Lesser General Public License LGPL collectively GPL Software and not Western Digital s End User License Agreement In accordance with the GPL if applicable 1 the source code for the GPL Software may be downloaded at no charge from http support wd com download gpl or obtained on CD for nominal charge from http support wd com download gpl or by calling Customer Support within three years of the date of purchase 2 you may re use re distribute and modify the GPL Software 3 with respect solely to the GPL Software no warranty is provided to the extent permitted by applicable law and 4 a copy of the GPL is included herewith may be obtained at http www gnu org and may also be found at http support wd com download gpl Modification of or tampering with the Software including but not limited to any Open Source Software is solely at your own risk Western Digital is not responsible for any such modification or tampering Western Digital will not support any product in which you have or have attempted to modify the Software supplied by Western Digital COMPLIANCE AND WARRANTY INFORMATION 81 Index A Accessories optional 3 Acronis True Image WD Edition software 1 2 software download 1 2 user guide download 1 2 Activation code required icon 20 Advanced backup area Backup tab dis play
32. SmartWare software Backup tab displays 17 25 See also Backup tab displays functional overview 17 Help tab display 18 31 See also Help tab display Home tab display 17 18 See also Home tab display operating system compatibility 3 Retrieve tab displays 17 28 See also Retrieve tab displays Settings tab display 18 30 See also Settings tab display Windows uninstalling WD SmartWare software from 64 uninstalling WD software 64 INDEX 84 Information furnished by WD is believed to be accurate and reliable however no responsibility is assumed by WD for its use nor for any infringement of patents or other rights of third parties which may result from its use No license is granted by implication or otherwise under any patent or patent rights of WD WD reserves the right to change specifications at any time without notice Western Digital WD the WD logo My Book and My Passport are registered trademarks and WD SmartWare WD Drive Utilities WD Security and Data Lifeguard are trademarks of Western Digital Technologies Inc Apple Mac OS X and Time Machine are trademarks of Apple Inc registered in the U S and other countries Other marks may be mentioned herein that belong to other companies 2013 Western Digital Technologies Inc All rights reserved Western Digital 3355 Michelson Drive Suite 100 Irvine California 92612 U S A 4779 705106 A01 Sep 2013
33. Software Settings screen click Retrieve Folder to display the Set Retrieve Folder dialog Hoetriwve Falher On the Set Retrieve Folder dialog a Click Browse and use the browse function to identify the new retrieve folder b Click Apply Checking for Software Updates When enabled the Software Updates option automatically checks for WD SmartWare software updates This ensures that you are always using the most recent software version To enable or disable the Software Updates option 1 Click the Settings tab and Set Up Software to display the Software Settings screen see Figure 11 on page 30 On the Software Settings screen click Software Updates to display the Software Updates dialog Software Updates vw Automatically check for WD SmartWare software updates On the Software Updates dialog a Select or clear the Automatically check for WD SmartWare software updates check box b Click Check Now if you want to check for software updates now Configuring a Remote Dropbox Account Before you can use a remote Dropbox folder as a backup source or target device you must configure your Dropbox account for access by the WD SmartWare Pro software 1 2 Click the Settings tab and Set Up Software to display the Software Settings screen see Figure 11 on page 30 On the Software Settings screen click Dropbox Account to display the Dropbox Account dialog Dropbox Account The current Dropbo
34. UNUS aal 1 2 Program Files lee zoom B 2g sp urit S Jus MACKS sus Pea 2 PP 464550 5 005 Appio 5 06 emer 344 18 e EC Initial File Backup Screen Figure 7 Initial Backup Screens CONNECTING THE DRIVE AND GETTING STARTED 16 MY BOOK USER MANUAL WD SmartWare Software Functional Overview This chapter provides a brief functional overview of the WD SmartWare software It includes the following topics Home Tab Display Backup Tab Displays Retrieve Tab Displays Settings Tab Display Help Tab Display All operational features and capabilities of the WD SmartWare software are presented in five tab selected screen displays where The tab display Provides Home Device icons and content gauges showing the total capacity and category structure of the selected backup source device and each available backup target device If the selected backup source device has more than one internal hard drive or multiple hard drive partitions or if an available backup target device has multiple partitions or network shares the WD SmartWare software displays a selector box that you can use to specify the one you want to work with See Home Tab Display on page 18 Backup One of two backup dialogs depending on the backup mode that you select e The by category dialog provides content gauges showin
35. ackup target device has more than one drive partition or network share use the backup target device selector under the device icon to select the one that you want to use PERSONAL H Click the Backup tab to display the Backup screen see Figure 9 on page 25 The initial default configuration of the WD SmartWare software is for continuous backups If you want to configure scheduled backups click Set Backup Frequency to display the Set Backup Frequency dialog WD SmartWare Pro 1 BACKING UP FILES 34 MY BOOK USER MANUAL 5 the Set Backup Frequency dialog a Select the Scheduled Backup option b Select the Hourly Daily or Monthly option and use the check boxes and selection boxes to schedule your backups Selecting Performs a backup Hourly Every hour on the hour Daily On the selected days of the week at the selected time a Select or clear the Days check boxes to specify the days of the week that you want to run your backup b Use the at selection box to specify the time of day that you want to run your backup Monthly On the selected day of the month at the selected time a Use the Every selection box to specify which occurrence of the day that you want to run your backup First Second Third Fourth or Last b Usethe Day selection box to specify the day of the week that you want to run your backup C Usethe at selection box to specify time of day th
36. acronis um Kit Contents As shown in Figure 1 your My Book drive kit includes the following e My Book drive with the WD SmartWare Pro WD Drive Utilities and WD Security software e USB 3 0 cable e AC adapter e Quick Install Guide Quick Install Guide My Book Drive AC Adapter Figure 1 My Book Drive Kit Components ABOUT YOUR WD DRIVE 2 MY BOOK USER MANUAL Optional Accessories For information about optional accessories for WD products visit US http www shopwd com or http www wdstore com Canada http www shopwd ca or http www wdstore ca Europe http www shopwd eu or http www wadstore eu All others Contact WD Technical Support in your region For a list of Technical Support contacts visit http support wd com and see Knowledge Base answer ID 1048 Operating System Compatibility Your My Book drive and the WD Drive Utilities and WD Security software are compatible with the following operating systems Windows Mac OS X e Windows XP e Leopard e Windows Vista e Snow Leopard e Windows 7 e Lion e Windows 8 e Mountain Lion The WD SmartWare Pro software is compatible with the following operating systems Windows e Windows XP e Windows Vista e Windows 7 e Windows 8 Compatibility can vary depending on hardware configuration and operating system For highest performance and reliability always install the latest updates and service pack SP For Windows computers
37. all of the files that are available for a category type backup against a blue background in six categories where This file category Includes files with these extensions Documents doc txt htm html ppt xls xml and other document extensions Mail mail msg pst and other mail extensions Music mp3 wav wma and other music extensions Movies avi mov mp4 and other movie extensions Pictures gif jpg png and other picture extensions Other Others that do not belong in the five main categories For a complete list of all included file extensions search for answer ID 3644 in the WD Knowledge Base at http support wd com Note that e The System category shown against a dark gray background includes all of your operating system files that are not available for a category type backup including system files program files applications working files like tmp and log files and any files that are stored in a Temp folder When you select and run a file type backup the name of the System category changes to Excluded and it then includes all of the files that were not included in your file backup e The Retrieved category also shown against a dark gray background includes the files that you have retrieved from a prior backup They too are not available for a category type backup e The Additional Files category on the content gauge for your backup target device shows the system files and hidden files tha
38. as the backup source and target devices are connected to your computer Then whenever you disconnect and reconnect either device the WD SmartWare software rescans the backup source device for new or changed files and resumes automatic backup protection Backing Up Files l In the Backup Source area of the Home screen select the device that has the files you want to back up a Use the backup source selector to specify whether you want to back up files from a local hard drive or from a remote Dropbox folder e By default the computer option is selected and the computer icon signifies that the backup source device will be either an internal hard drive or drive partition or a local direct attached external hard drive BACKING UP FILES 33 MY BOOK USER MANUAL e Selecting the Dropbox option displays the Dropbox icon to signify that the backup source device will be a remote Dropbox folder b Ifthe selected backup source device has more than one internal hard drive multiple drive partitions or external hard drives use the backup source device selector to select the one that you want to back up OS C In the Backup Target area of the Home screen a lf you have more than one backup target device connected to your computer select the one that you want to back up files to Selected Device My Book My Passport ii b Verify that a light blue background highlights the selected device If the selected b
39. at the backup mode is file and that Ready to perform file backup appears at the upper left corner of the Backup screen If the backup mode is category and Ready to perform category backup appears there then click the Switch to File Backup button and OK at the Switching Backup Plan prompt In the backup by files selection box open the folder structure Select the check boxes for the individual files or folders that you want to back up Note that selecting a folder check box automatically selects all of the subfolders and files in the folder Click Apply Changes to create a custom backup plan using your selections Note Clicking Revert clears your recent selections and redisplays the prior applied configuration Click Enable Backup to begin backing up the selected files or folders on the selected backup source device at the specified backup frequency and proceed to step 11 on page 40 Note f you configured a scheduled backup at step 5 on page 35 the WD SmartWare software adds a backup schedule reminder button to the Backup screen Clicking the reminder button displays the Scheduled Backup Status dialog that shows the date and time of your next scheduled backup the last backup that might have been missed and the last completed backup WD 3martWare Pro SC Backup Stats Meat Miser Last Black Click Backup Now if you want to bypass the schedule and run the
40. at you want to run your backup d Click OK to save your schedule and close the Set Backup Frequency dialog 6 On the Backup screen IF you want to back up the selected backup source device THEN All of the categories of files Proceed to step 7 Selected categories of files Skip to step 8 on page 36 All of the files and folders Skip to step 9 on page 37 Selected files and folders Skip to step 10 on page 39 7 To back up all of the categories of files on the selected backup source device a Verify that the backup mode is category and that Ready to perform category backup appears at the upper left corner of the Backup screen If the backup mode is file and Ready to perform file backup appears there click the Switch to Category Backup button and OK at the Switching Backup Plan prompt BACKING UP FILES 35 MY BOOK USER MANUAL b Click Advanced View to open the backup by categories selection box and verify that the check boxes for all six categories are selected c Select any cleared check boxes and then click Apply Changes to create a custom backup plan and refresh the content gauges d Click Enable Backup to begin backing up all categories of files on the backup source device at the specified backup frequency and skip to step 11 on page 40 Note f you configured a scheduled backup at step 5 on page 35 the WD SmartWare software adds a backup schedule reminder button to the Backup screen Clicki
41. auges WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW 19 MY BOOK USER MANUAL Table 1 Home Tab Functional Description Display Component Activation code required icon Backup source Dropbox icon Backup source computer icon Description Not shown in Figure 8 on page 19 Signifies that the device is either non WD device or unsupported WD device that requires a valid activation code and upgrade to the WD SmartWare Pro software for access Not shown in Figure 8 on page 19 d lt Signifies that you have selected the Dropbox option for backup operations Right clicking the icon and selecting Select Account displays the Dropbox login required dialog for configuring your Dropbox account for access by the WD SmartWare Pro software Signifies that you have selected the computer option for backup operations and provides the name of the selected drive or drive partition Right clicking the icon displays a menu with the following options Cien Pragerinri e Open To displays the computer s file management utility listing e Properties displays the Windows System Properties dialog for the selected drive or drive partition Continued WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW 20 MY BOOK USER MANUAL Table 1 Home Tab Functional Description Continued Display Component Description Backup source content The content gauge for the selected backup source device shows gauge
42. b displays to select the files or categories of files that you want to back up and control the backup operation See Figure 9 below and Table 2 on page 26 for a brief functional description of the Backup tab displays Backup by Category Display Backup by Files Display Backup Source Advanced Backup Area Backup Target Content Gauge Content Gauge Ce My F HATGO Told 1 8 TB Dota Macks Lip Ium LS Category File Backup Set Backup Frequency Enable Disable Backup Toggle Button Button Toggle Button Figure 9 Backup Tab Displays WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW 25 MY BOOK USER MANUAL Table 2 Backup Tab Functional Description Display Component Advanced backup area Description In category mode the initial default configuration of the WD SmartWare software is to back up all categories of your files In this configuration the advanced backup area is blank Clicking Advanced View displays a backup files selection box that you can use to specify the categories of files that you want to back TE al i y c Clicking Apply Changes the backup files selection box creates custom backup plan and updates the content gauges Clicking Switch to File Backup displays a folder structure view that you can use to specify individual files o
43. ccomplished message signifies completion of the retrieve A Partial retrieve accomplished message means that all of the files you selected for the retrieve were not copied to the specified retrieve location In this case either a e Files Not Retrieved message provides the number of files that were not retrieved and a link to a failed to retrieve information screen Click the View files link to see the list of files and the reasons they were not retrieved e Destination is full message means that the selected retrieve destination backup source device does not have sufficient disk space to complete the retrieve RETRIEVING FILES 45 MY BOOK USER MANUAL Locking and Unlocking the Drive This chapter includes the following topics Password Protecting the Drive Unlocking the Drive Changing Your Password Turning Off the Drive Lock Feature Password Protecting the Drive You should password protect your drive if you are worried that someone else will gain access to your drive and you do not want them to see your files on the drive CAUTION The WD Security software uses your password to electronically lock and unlock your drive If you forget your password you will not be able to access the data that is on your drive or write new data to it You will have to erase the drive before you can use it again 1 Open the Set Security dialog by clicking either e The WD Security icon on your desktop if you created one when you insta
44. cted to your computer select the one that you want to back up files to My Book My Passport 6 b Verify that a light blue highlight surrounds the selected device CONNECTING THE DRIVE AND GETTING STARTED 12 MY BOOK USER MANUAL c If you select Dropbox as your backup target device use the Dropbox Login Required dialog for configuring your Dropbox account for access by the WD SmartWare Pro software WD smartWare Pro rants Login Ck Eign in le luy iria Growl Amer in and VU Sma m sce Pro to connect wem Drepec chok the punon complete the prices of liking youi Grapes lo VID Sri me Pro You must configure your Dropbox account for access by the WD SmartWare Pro software before you can use it as a backup target device See step 4 of Configuring a Remote Dropbox Account on page 63 d Ifthe selected backup target device has more than one drive partition or network share use the backup target device selector under the device icon to select the one that you want to use PERSONAL H 12 Click Next on the Select Backup Source and Backup Target screen to display the Select Backup Plan screen Select Backup Plan MUIDESKTOF Pack My 13 On the Select Backup Plan screen a Select the option for the type of backup that you want to run Category Backup Finds and backs up all of the files of the selected categorie
45. drive as shown in Figure 3 on page 6 or use the Windows Computer Management utility to install the SES driver 1 Open All Programs and click Computer gt Manage i Started x Paint Wonder Miela C Pectin 52 um TT Sticky Notes anippgirsg leal A Femeie Deikiupg Cunmection ue cat D acurentis Computer TE Hy Manage network dire h amirit nebwrk rior Control Panel amd Print aT IT Programs Chaw nn and 5upport panana o AI Fiogearm Preperines z r aut 2 Under Computer Management Local click Device Manager gt Unknown Device and right click Update driver software Computer Management File Action View Help e 21 1 010 EM Computer Management Local 4 id System Tools gt CB Task Scheduler gt Bi Event Viewer gt Shared Folders gt d Local Users and Groups E Performance aay Device Manager fis Storage c Disk Management Services and Applications a 8 WINT 32 gt Computer More Actions D cg Disk drives Display adapters DVD CD ROM drives Human Interface Devices gt Sg IDE ATA ATAPI controllers gt IEEE 1394 Bus host controllers gt Keyboards gt Mice and other pointing devices b A Monitors EP Network adapters
46. dware screen If they appear close them You can use the Found New Hardware screen to install the SES driver either e Automatically if your computer is connected to the Internet e Manually whether your computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically your computer must be connected to the Internet l Verify that your computer is connected to the Internet 2 On the Found New Hardware wizard screen click Locate and install driver software E Found Mew Hardware 3 Windows needs to install driver software for your WD SES Device USB Device W Locate and install driver software recommended Windows will quide you through the process of installing driver software for your device Ask me again later Windows will ask again the next time you plug in your device er log on 8 Don t show this message again for this device Your device will not function until you install driver software Cancel 3 On the Found New Hardware WD SES Device wizard screen click Yes search online this time only to allow Windows Vista to connect to Windows Update b Qo Mew Gere Windows Vista automatically e Connects to Windows Update e Finds downloads and installs the SES driver INSTALLING THE SES DRIVER 72 MY BOOK USER MANUAL Installing the Driver Manually If your computer is not connected to the Internet install
47. e WD SmartWare Unlock your drive dialog does not appear automatically click the drive image above the Drive is locked message to display It WD SmariWare Pro Unlock your drive continu your Ny Book diee mus unig provide and provo OUT nasari Fini 2 Type your password in the Password box Click Unlock LOCKING AND UNLOCKING THE DRIVE 49 MY BOOK USER MANUAL Unlocking the Drive with the WD Drive Unlock Utility Whenever you connect your password protected drive to a computer that does not have the WD software installed you can use the WD Drive Unlock utility to unlock the drive there The WD Drive Unlock utility is on a virtua CD drive that appears in your computer s file management utility display 1 Start the WD Drive Unlock utility by either e Using your computer s file management utility to open the WD Unlocker virtual CD and double clicking the WD Drive Unlock exe file e Clicking Start gt My Computer and double clicking the WD Unlocker virtual CD icon under Devices with Removable Storage fa 1 87 TB VeCCTTDBAT ABA Your Book drive is locked To unlock your drive please enter the drive password below 2 Onthe WD Drive Unlock utility screen a your password in the Password box b Select the Enable auto unlock for user check box if you want the WD Drive Unlock utility to remember your password on this computer Click
48. e displays the Select a volume to retrieve from dialog with the available volumes listed in the Backed Up Volumes selection box In this case a In the Backed Up Volumes selection box select the volume that you want to retrieve files from b Click Next to display the Select a destination for retrieved files dialog C Proceed to step 4 The Select a volume to retrieve from dialog with nothing listed in the Backed Up Volumes selection box You cannot retrieve files from a device that does not have a backup volume Click the Home tab and return to step 2 on page 41 to select the device that has the files you want to retrieve 4 On the Select a destination for retrieved files dialog IF you want to copy your retrieved files to THEN select the option Their original locations on the To the Original Places selected retrieve destination backup source device A retrieved content folder Note The To the Original Places option is not available if you selected a backup volume from a different backup source device or a remote Dropbox folder at step 3 on page 42 To a Retrieved Content Folder The default folder is Retrieved Contents in the My Documents folder for your user name If you want to specify a different folder a Click Browse and use the browse function to identify the new folder b Click Apply RETRIEVING FILES 43 5 6 MY BOOK USER MANUAL Click Next to display t
49. ect Backup Frequency screen 14 34 Backup Plan screen 13 Select Backup Device screen 11 Set Backup Frequency button 25 27 34 File History dialog 61 Retrieve Folder dialog 62 Sleep Timer dialog 55 Settings tab display description 30 Dropbox Account button 30 File History button 30 functional overview 18 Retrieve Folder button 30 Software Updates button 30 SMART status check 56 Software Settings Dropbox Account 62 File History 61 Retrieve Folder 61 Software Updates 62 Software Updates button 30 option setting 62 Software GPL 81 Start Cancel Retrieving toggle button 29 Starting WD SmartWare software 53 Status check 54 Support link 32 Switch to Category File Backup toggle button 25 27 System compatibility 3 System file category defined 21 T Temperature status WD Quick View icon 54 U Uninstalling WD SmartWare from Windows 64 Uninstalling WD software 64 Unlocking the drive 47 from the virtual CD 49 54 with the WD Security software 48 without the WD Security software 50 Upgrade to WD SmartWare Pro screen 10 USB interface 4 MY BOOK USER MANUAL W Warranty information 78 79 80 WD service 78 80 Store link 32 WD Apps Setup Wizard 7 WD Drive Utilities software Diagnostics dialog 57 Drive Erase dialog 58 Registration dialog 56 screen 9 Sleep Timer dialog 55 WD Quick View icon 53 WD Security software Change Security dialog 51 52 screen 10 Set Security dialog 10 46 WD SmartWare Pro upgrade screen 10 WD
50. ed files to 2 Inthe Backup Target area of the Home screen a If you have more than one backup target device connected to your computer select the one that you want to retrieve files from Selected Device Bat CO My Bock iiy ies My Book My Passport 6 b Verify that a light blue background highlights the selected device If the selected device has more than one drive partition or network share use the backup target device selector under the device icon to specify the one that you want to use PERSONAL H 3 Click the Retrieve tab to display either the e Select a destination for retrieved files dialog e Select a volume to retrieve from dialog See Figure 10 on page 28 IF you have THEN the WD SmartWare software displays the Created a single backup Select a destination for retrieved files dialog on the selected retrieve source backup target device from the selected retrieve destination backup source device Proceed to step 4 on page 43 RETRIEVING FILES 42 IF you have Created multiple backup volumes on the selected retrieve source backup target device from either e Different internal hard drives or hard drive partitions on the backup source device e Different backup source devices Not run a backup on the selected retrieve source backup target device MY BOOK USER MANUAL THEN the WD SmartWare softwar
51. en select the device that has the files you want to back up a Use the backup source selector to specify whether you want to back up files from a local hard drive or from a remote Dropbox folder CONNECTING THE DRIVE AND GETTING STARTED 11 MY BOOK USER MANUAL e By default the computer option is selected and the computer icon signifies that the backup source device will be either an internal hard drive or drive partition or a local direct attached external hard drive e Selecting the Dropbox option displays the Dropbox Login Required dialog for configuring your Dropbox account for access by the WD SmartWare Pro software WD SmartWare Pro Login Ck Eign in be key ito You must configure your Dropbox account for access by the WD SmartWare Pro software before you can use it as a backup source device See step 4 of Configuring a Remote Dropbox Account on page 63 e After configuring your Dropbox account for access by the WD SmartWare Pro software the Dropbox icon signifies that the backup source device will be your remote Dropbox folder b If the selected backup source has more than one internal hard drive or drive partition or external hard drives use the backup source device selector to select the one that you want to back up OS C 11 In the Backup Target area of the Select Backup Source and Backup Target screen a f you have more than one backup target device conne
52. g the total capacity and category structure of the selected backup source and backup target devices e The by file dialog provides a folder view of the selected backup source device for selecting the files and folders that you want to back up See Backup Tab Displays on page 25 Retrieve Three full screen dialogs for selecting the e Backed up volume that you want to retrieve files from e Destination where you want to copy the retrieved files e Files that you want to retrieve See Retrieve Tab Displays on page 28 Continued WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW 17 MY BOOK USER MANUAL The tab display Provides Settings Buttons for opening dialogs to Specify the number of backup versions that you want to keep for each file Specify a different destination folder for retrieved files Automatically check for WD SmartWare software updates Configure a remote Dropbox folder for access by the WD SmartWare Pro software See Settings Tab Display on page 30 Help Instant access to Detailed information about backing up and retrieving files and making your software setup selections WD Customer Support and software update services See Help Tab Display on page 31 In each display the WD SmartWare software changes the names and graphic images to match the hardware configuration of the connected devices Note addition to the detailed Help tab information each WD SmartWare display pro
53. ge 35 the WD SmartWare software adds a backup schedule reminder button to the Backup screen Clicking the reminder button displays the Scheduled Backup Status dialog that shows the date and time of your next scheduled backup the last backup that might have been missed and the last completed backup WD 3martWare Pro Backup statis Meat Miser Last eo Click Backup Now if you want to bypass the schedule and run the backup now 9 To back up all of the files and folders on the selected backup source device a Verify that the backup mode is file and that Ready to perform file backup appears at the upper left corner of the Backup screen BACKING UP FILES 37 MY BOOK USER MANUAL If the backup mode is category and Ready to perform category backup appears there then click the Switch to File Backup button and OK at the Switching Backup Plan prompt In the backup by files selection box select the check box for the backup source device Open the folder structure and verify that selecting the check box for the backup source device automatically selected the check boxes for all of the files and folders on the device a M Files gn M DELL aff Documents and Settings AR Users Cchangedlterms Cheat Lear Deleted tens Locamenvic Neher Service aman 5 AUTOEXEC BAT DU KB 425 2008 2 29 32 boot in 0 21 1 5 2010 25
54. gement utility or similar third party software For further details see e AnswerID 291 at http support wd com e Article IDs 314463 and 184006 at support microsoft com e The appropriate third party software documentation or support organization Frequently Asked Questions Q Why is the drive not recognized under My Computer or on the computer desktop A If your system has a USB 3 0 or USB 2 0 PCI adapter card be sure that its drivers are installed before connecting your WD USB 3 0 external storage product The drive is not recognized correctly unless USB 3 0 or USB 2 0 root hub and host controller drivers are installed Contact the adapter card manufacturer for installation procedures Q Why won t my computer boot when connect my USB drive to the computer before booting A Depending on your system configuration your computer might try to boot from your WD portable USB drive Refer to your system s motherboard BIOS setting documentation to disable this feature or visit http support wd com and see Knowledge Base answer ID 1201 For more information about booting from external drives refer to your system documentation or contact your system manufacturer TROUBLESHOOTING 66 gt O gt MY BOOK USER MANUAL Why is the data transfer rate slow Your system may be operating at USB 1 1 speeds due to an incorrect driver installation of the USB 3 0 or USB 2 0 adapter card or a system that does not support USB 3 0 or USB
55. he Select content to retrieve dialog IF you want to retrieve from the selected backed up volume THEN select the All of the files Retrieve All Files option and skip to step 7 on page 44 Selected files or folders Retrieve Some Files option to open the Retrieve Some Files selection box and proceed to step 6 In the Retrieve Some Files selection box navigate through the folder structure to find the files you want You can also use the search box by typing the name or partial name of the file or folder e Select the Show older files check box to display the different backed up versions of your files Ehe chi likes Hame Select the Show deleted files check box to display backed up files that have been deleted Show didar f es Snow dilated files Select the View icon to list individual files e To find a file type all or part of the file name in the search box and press the Enter key to initiate the search To eliminate the search filter delete all of the text in the search box and press Enter e Select the check boxes for the files or folders that you want to retrieve Click Start Retrieving RETRIEVING FILES 44 MY BOOK USER MANUAL During the retrieve e The Retrieve screen displays a progress bar and a message indicating the amount of data that has been copied to the specified retrieve location e Cancel Retrieving button is available for stopping the retrieve A Retrieval a
56. he WD SmartWare Software Checking Drive Status Safely Disconnecting the Drive Monitoring Icon Alerts Setting the Drive Sleep Timer Registering the Drive Checking Drive Health Erasing the Drive Restoring the WD Software and Disk Image Using the WD Quick View Icon After you have installed the WD SmartWare software the WD Quick View icon displays in the system tray portion of the Windows taskbar a t You use the icon to e Open the WD SmartWare software e Check the drive status e Safely disconnect the drive e Monitor icon alerts The following sections describe how to use the icon and other ways to do these things Opening the WD SmartWare Software You can start the WD SmartWare software by Left or right clicking the WD Quick View icon in the taskbar and selecting WD SmartWare About WD Quick Viene al ely remos Eook L8 HOD T Exit e Clicking Start gt All Programs gt Western Digital gt WD SmartWare gt WD SmartWare e Clicking the WD SmartWare desktop shortcut icon if you created one when you installed the software L wn En us MANAGING AND CUSTOMIZING THE DRIVE 53 MY BOOK USER MANUAL Checking Drive Status You can see the drive capacity used and drive temperature status and find out if the drive is locked by hovering the pointer over the WD Quick View icon in the taskbar Wi view Di boe volumes Used Locked Tempera
57. he drive as shown in Figure 3 on page 6 the Found New Hardware Wizard screen displays Note If Autoplay is enabled two additional screens might appear at the same time as the Found New Hardware Wizard screen If they appear close them You can use the Found New Hardware Wizard to install the SES driver either e Automatically if your computer is connected to the Internet e Manually whether your computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically your computer must be connected to the Internet l Verify that your computer is connected to the Internet 2 Onthe Found New Hardware Wizard screen select Yes this time only to allow Windows XP to connect to Windows Update Found New Hardware Wizard Welcome to the Found Hardware Wizard enl 26h tie cument and updated Ey kokra ci qua Hr herder ri DU un Ihe w reii Web pte vour H i Lan cornet bo Upelale lo teach C nz unii Cy Yer n es and ewer hme connect a device Ha ret this pese Lbck lo cutee 3 Click Next to continue INSTALLING THE SES DRIVER 68 MY BOOK USER MANUAL 4 Select Install the software automatically and click Next Found Hew Hearthware Wizard Tihs Feds you install software Bee WO SES Device USE Denice be y
58. he term defined below be free from defects in material and workmanship and will conform to WD s specification therefor The term of your limited warranty depends on the country in which your Product was purchased The term of your limited warranty is for 3 years in the North South and Central America region 3 years in the Europe the Middle East and Africa region and 3 years in the Asia Pacific region unless otherwise required by law The term of your limited warranty period shall commence on the purchase date appearing on your purchase receipt WD shall have no liability for any Product returned if WD determines that the Product was stolen from WD or that the asserted defect a is not present b cannot reasonably be rectified because of damage occurring before WD receives the Product or c is attributable to misuse improper installation alteration including removing or obliterating labels and opening or removing external enclosures unless the product is on the list of limited user serviceable products and the specific alteration is within the scope of the applicable instructions as found at http support wd com warranty policy asp accident or mishandling while in the possession of someone other than WD Subject to the limitations specified above your sole and exclusive warranty shall be during the period of warranty specified above and at WD s option the repair or replacement of the Product The foregoing limited warranty is WD s s
59. ilities and WD Security software and disk image The WD SmartWare software is not available for Mac computers with this drive model USING THE DRIVE WITH A MAC 65 MY BOOK USER MANUAL Troubleshooting This chapter includes the following topics Installing Partitioning and Formatting the Drive Frequently Asked Questions you have problems installing or using this product refer to this troubleshooting section or visit our support website at http support wd com and search our knowledge base for more help Installing Partitioning and Formatting the Drive How to Answer ID e Partition and format a WD drive on Windows 8 7 Vista XP and 3865 OS X e Convert Mac OS X GPT partition to an NTFS partition in Windows XP 3645 e Convert a Mac OS X GPT partition to an NTFS partition in Windows 7 3647 or Vista e Download software utilities firmware updates and drivers for WD 1425 products from the Downloads Library e Format a WD external hard drive in FAT32 to use Windows or Mac 291 OS X The FAT32 file system has a maximum individual file size of 4 GB and cannot create par titions larger than 32 GB in Windows To create partitions larger than 32 GB in FAT32 when reformatting the drive download the External USB FireWire FAT32 Formatting Util ity from http support wd com product download Windows users can avoid these size limitation by formatting the drive to NTFS using either the Windows Disk Mana
60. instal hom kst or locaton Advanced Glick Mest in condire 4 Browse to My Computer and a Double click the My Book drive b Double click the Extras folder C Select WD SES Device Driver INSTALLING THE SES DRIVER 70 MY BOOK USER MANUAL d Click Next Found Mea Harthare Wizard Please cheuse search and opleone 5 Gesuch inv the baat driver in hian Lire ihe check bose hrir pand the default search which includes Inca pant and medi The best deer found esl be inptaied Search pemovable media Ez Inekade ibis Igeatinn in the SES Dureer 3 Dort search will chose ihn rizar In Fial Choate this opb n bo elect the device divei hiom a bat wimdowt dos nol guarantee thal Ire chive you choose vell be Ther besl match for you hardware 5 When the installation completes click Finish Found Hew Hardware Wizard Completing the Found New Hardware Wizard The wizard has fished raining the sofan fer e WD SES Dence 1 bo cuce INSTALLING THE SES DRIVER 71 MY BOOK USER MANUAL Installing on Windows Vista Computers After connecting the drive as shown in Figure 3 on page 6 the Found New Hardware screen displays Note If Autoplay is enabled two additional screens might appear at the same time as the Found New Har
61. ks the drive when you shut down your computer disconnect your drive or your computer goes into the sleep mode e Requires you to type your password to unlock the drive when you restart your computer or reconnect your drive UNLESS you selected the Enable auto unlock for user check box when you changed your password Unlocking the Drive After you have created a password to keep others from accessing the files on your drive unless you selected the Enable auto unlock for user check box you will have to type your password to unlock the drive whenever e You shut down and restart your computer e You disconnect and reconnect the drive to your computer e Your computer exits the sleep mode You will have to do this even if you do not have the WD Security software installed on your computer Depending on the software configuration of your computer there are three ways to unlock the drive using either the e WD Security or WD Drive Utilities software WD SmartWare software WD Drive Unlock utility LOCKING AND UNLOCKING THE DRIVE 47 MY BOOK USER MANUAL Unlocking the Drive with the WD Security or WD Drive Utilities Software Whenever you shut down and restart your computer or disconnect and reconnect the drive to your computer starting either the WD Security or WD Drive Utilities software displays the Unlock Drive dialog Unlock Drive To continue you must unlock your My Book drive Please provide your password Passw
62. les category These are the system files and hidden files that your computer s operating system put there when you installed the device After running a backup or copying files to the device the backup target content gauge shows All of the files that have been backed up in the same categories as the content gauge for the backup source device see Backup source content gauge on page 21 e Any other files that you have copied or saved to the device in the Additional Files category Provides the name of the backup target device connected to your computer If you have more than one supported device connected to your computer left click the one that you want to use for backup and retrieve functions The WD SmartWare software highlights your selection with a light blue background Selected Device iy Pasepint My Book F My Passpart Continued WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW 22 MY BOOK USER MANUAL Table 1 Home Tab Functional Description Continued Display Component Description Backup target device icon Right clicking a direct attached drive icon displays a menu with the continued following options Proper Safely rares Open Displays the device listing in your computer s file management utility Properties Displays the Windows Drive Properties dialog Safely remove Prepares your system to disconnect the drive Note The Safely remove
63. lled the application e Start gt All Programs gt Western Digital gt WD Apps gt WD Security My Brak My Sel Securdy Sez une your drive in keep others kom neering your WY WARNING AD canned retriese your If you forged your passwond you will pemmaneriiy ke ascesa your dnin understand Choose password 25 cheraclers max Very password Password hind 2 If you have more than one supported drive connected to your computer select the one that you want to create a password for 3 Read the warning about the possibility of data loss if you forget your password LOCKING AND UNLOCKING THE DRIVE 46 MY BOOK USER MANUAL Click the understand check box to signify that you accept the risk Type your password in the Choose a password box using up to 25 characters Retype your password in the Verify password box Type a hint to help remember your password in the Password hint box Ue Itu SS Select the Enable auto unlock for user check box if you want the WD Security software to remember your password for the selected drive on this computer 9 Click Save Security Settings to save your password and enable hardware encryption for your drive 10 Click OK to close the Security has been enabled message CAUTION After changing a password the drive remains unlocked for as long as you continue your current work session Then the WD Security software e Loc
64. lot and available products visit www kensington com Registering Your Drive Always register your My Book drive to get the latest updates and special offers You can easily register your drive using the WD Drive Utilities software as described in Registering the Drive on page 55 Another way is to register online at http register wd com ABOUT YOUR WD DRIVE 4 MY BOOK USER MANUAL Handling Precautions WD products are precision instruments and must be handled with care during unpacking and installation Drives may be damaged by rough handling shock or vibration Always observe the following precautions when unpacking and installing your external storage product e Do not drop or jolt the drive e Do not move the drive during activity e Do not use this product as a portable drive e Toallow proper ventilation do not block any of the drive enclosure s air slots ABOUT YOUR WD DRIVE 5 MY BOOK USER MANUAL Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive and installing the WD Drive Utilities WD Security and WD SmartWare software on your computer It includes the following topics Connecting the Drive Getting Started with the WD Software Connecting the Drive 1 Depending on your region if required change the power adapter as follows US JA TW EU KO US JA TW EU KO Removing Installing Removing Installing 2 Turn on your computer 3 Connect
65. lt the dealer or an experienced radio television technician for help Any changes or modifications not expressly approved by WD could void your authority to operate this device ICES 003 NMB 003 Statement Cet appareil num rique de la classe B est conforme la norme ICES 003 du Canada This device complies with Canadian ICES 003 Class B Safety Compliance Approved for US and Canada CAN CSA C22 2 No 60950 1 UL 60950 1 Safety of Information Technology Equipment Approuv pour les Etats Unis et le Canada CAN CSA C22 2 No 60950 1 UL 60950 1 S ret d quipement de technologie de l information COMPLIANCE AND WARRANTY INFORMATION 77 MY BOOK USER MANUAL CE Compliance For Europe Marking by the CE symbol indicates compliance of this system to the applicable Council Directives of the European Union including the EMC Directive 2004 108 EC and the Low Voltage Directive 2006 95 EC A Declaration of Conformity in accordance with the applicable directives has been made and is on file at Western Digital Europe KC Notice Republic of Korea only Environmental Compliance China AA EWR WX A X KB PBB PBDE 4 pcs at BUS a PCBA ERLIK AS AL USB J ri BEH ERE SEHR SJ T11363 2006 EK EL F o X EWED ZAFE UBL ELI E ST T11363 2006 PRERE HY be
66. n RMA If it is determined that the Product may be defective you will be given an RMA number and instructions for Product return An unauthorized return i e one for which an RMA number has not been issued will be returned to you at your expense Authorized returns must be shipped in an approved shipping container prepaid and insured to the address provided with your RMA number If following receipt of a qualifying claim under this warranty WD or the dealer from whom you originally purchased the Product determines that your claim is valid WD or such dealer shall at its discretion either repair or replace the Product with an equivalent or better Product or refund the cost of the Product to you You are responsible for any expenses associated with a claim under this warranty The benefits provided to you under this warranty are in addition to other rights and remedies available to you under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act Your original box and packaging materials should be kept for storing or shipping your WD product To conclusively establish the period of warranty check the warranty expiration serial number required via http support wd com Western Digital Technologies Inc 3355 Michelson Drive Suite 100 Irvine California 92612 E mail support wd com Warranty WD warrants that the Product in the course of its normal use will for the term defined below be free from defec
67. ng WD Technical Support a oa aaa aaaea enn li 1 About Your WD 1 gt tux owe won Ws e op CO dca sp doge cos ds nee a ue ao dou scd A 1 SUE IRI IR C METTRE ile TTC ig ace om ETE 2 Optional ACCESSOS aie ee eae 3 Operating System Compatibility llle 3 DISK DAVE OUTTA EL RPM 3 WESCHOUOM A aes dte ctt ded eU eh eh edd 3 OWS ACHADODET a eod 4d de hi 4 USB 3 0 INTC AC Gr cu ae obra bos c ie Wee Mice e der arene eM Ble Dco we 4 Kensington SecUbyV S OE ane GUAE 4 hegisternng Your DIVE bh eek Os oe yaaa had Meis Ree 4 Handing Precautions ith sot ote tae Od Rhee eee Retake obire 5 2 Connecting the Drive and Getting Started 6 COMMeEGING ING DIVE oto Sod stacks dca rhe ete ewe 6 Getting Started with the WD 7 3 WD SmartWare Software Functional Overview 17 Home Tap e c teeta a cet ace oe Bese eo mead ae ta ee eee ee 18 Backup bc set ma ented tq ea f RUE hae ee eee 25 Helrleve vs hu Uda Too eus d Sab ORA eel aoa 28 rab Display sss us art oss oe
68. ng the reminder button displays the Scheduled Backup Status dialog that shows the date and time of your next scheduled backup the last backup that might have been missed and the last completed backup WD SmartWare Pro Backup Stats Meat Misses Last Hsckup Click Backup Now if you want to bypass the schedule and run the backup now 8 To backup selected categories of files on the selected backup source device a Verify that the backup mode is category and that Ready to perform category backup appears at the upper left corner of the Backup screen If the backup mode is file and Ready to perform file backup appears there then click the Switch to Category Backup button and OK at the Switching Backup Plan prompt BACKING UP FILES 36 MY BOOK USER MANUAL b Click Advanced View to open the backup by categories selection box c Inthe backup by categories selection box e Clear the check boxes for the categories of files that you want to exclude from the backup e Select the check boxes for the categories of files that you want to include in the backup d Click Apply Changes to create a custom backup plan and refresh the content gauges e Click Enable Backup to begin backing up the selected categories of files on the selected backup source device at the specified backup frequency and skip to step 11 on page 40 Note f you configured a scheduled backup at step 5 on pa
69. of the drive s condition Quick Drive Test Your drive has a built in Data Lifeguard diagnostic utility that checks the drive for major performance problems The result of a quick drive test is a pass or fail evaluation of the drive s condition MANAGING AND CUSTOMIZING THE DRIVE 56 MY BOOK USER MANUAL e Complete Drive Test The most comprehensive drive diagnostic is the complete drive test It tests every sector for error conditions and inserts bad sector markers as required The best time to run the drive diagnostics and status checks is on a regular basis before you encounter any problems with your drive And because they are so fast running the SMART status check and the quick drive test provides a high level of assurance with minimal inconvenience Then run all three whenever you encounter disk error conditions when writing or accessing files 1 Open the WD Drive Utilities software by clicking either he WD Drive Utilities desktop shortcut icon if you created one when you installed the application e Start gt All Programs gt Western Digital gt WD Apps gt WD Drive Utilities See Figure 4 on page 9 If you have more than one supported drive connected to your computer select the one that you want to check Click Diagnostics to display the Diagnostics dialog Diagnostic s Patam SMART Eslf Maoniering Analysis and Reports Technology sinus check in predict n poteri drive fniken This sintus check
70. ole warranty and is applicable only to products sold as new The remedies provided herein are in lieu of a any and all other remedies and warranties whether expressed implied or statutory including but not limited to any implied warranty of merchantability or fitness for a particular purpose and b any and all obligations and liabilities of WD for damages including but not limited to accidental consequential or special damages or any financial loss lost profits or expenses or lost data arising out of or in connection with the purchase use or performance of the Product even if WD has been advised of the possibility of such damages In the United States some states do not allow exclusion or limitations of incidental or consequential damages so the limitations above may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state Warranty Information Australia New Zealand Nothing in this warranty modifies or excludes your legal rights under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act This warranty identifies WD s preferred approach to resolving warranty claims which is likely to be quick and simple for all parties No other warranties either express or implied by law including but not limited to those contained in the Sale of Goods Act are made with respect to the Product If you purchased your Product in New Zealand for
71. ontent gauge for the backup target device on the Home tab display See Backup target content gauge on page 22 Switches the backup mode between categories and files e Category mode Backs up files according to their categories as shown in the content gauges The button name is Switch to File Backup when the backup mode is category e File mode Backs up files according to their folder structure on the selected backup source drive The button name is Switch to Category Backup when the backup mode is file Starts and stops the backup Opens the Set Backup Frequency dialog for selecting either continuous or scheduled backups A continuous backup runs all the time A scheduled backup runs only on specified days at specified times WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW 27 MY BOOK USER MANUAL Retrieve Tab Displays Three WD SmartWare software Retrieve tab displays guide you through the tasks for finding backup files and copying them to the selected backup source device e Selecting the backup volume to retrieve from e Selecting the destination for retrieved files e Selecting the files to retrieve from the selected backup target device See Figure 10 below and Table 3 on page 29 for a brief functional description of the Retrieve tab displays Backed Up Volumes Selection Box Select a Volume to Retrieve From Display Retrieve Destination Option Buttons M Change Retrieve Folder Box and Browse Button
72. option is not available for non WD drives Right clicking a network attached device icon displays a menu with the following options Open Dashboard Properties Open To display the device listing in your computer s file management utility Dashboard To display the Web interface for configuring the device display the Windows Map Network Drive dialog Create Shortcut add a shortcut to the device to your desktop display Alerts To display the WD SmartWare WD Alerts reports Properties display the Device Details and Troubleshooting information for the device Right clicking the Dropbox folder icon displays a link to the Dropbox Login Required dialog for configuring your Dropbox account for access by the WD SmartWare Pro software Continued WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW 23 MY BOOK USER MANUAL Table 1 Home Tab Functional Description Continued Display Component Backup target device selector Device display scroll pointers Device locked icon Free trial countdown icon Login required icon No writable partition icon Description Not shown in Figure 8 on page 19 PERSONAL The backup target device selector appears under the icon for each supported backup target device that has more than one drive partition or network share The drive partition or network share that you select is the target for subsequent backup operations and the sou
73. ord Password hint This happens either e Automatically if you only have only one locked drive connected to your computer e When you select the locked drive on either the WD Security or WD Drive Utilities screen if you have more than one supported drive connected to your computer 1 If you do not see the Unlock Drive dialog click either e The WD Security desktop shortcut icon if you created one when you installed the application or Start gt All Programs gt Western Digital gt WD Apps gt WD Security e The WD Drive Utilities icon on your desktop if you created one when you installed the application or Start gt All Programs gt Western Digital gt WD Apps gt WD Drive Utilities 2 If you have more than one supported drive connected to your computer select the one that is locked to display the Unlock Drive dialog 3 On the Unlock Drive dialog a your password in the Password box b Click Unlock Drive LOCKING AND UNLOCKING THE DRIVE 48 MY BOOK USER MANUAL Unlocking the Drive with the WD SmartWare Software Whenever you shut down and restart your computer or disconnect and reconnect the drive to your computer unless you selected the Enable auto unlock for user check box when you created your password the WD SmartWare software displays a Drive is locked message in place of the content gauge for your drive Drive 5 locked Click the above drive image to unlock drive 1 If th
74. ou haiden Game vehi an inatallatin LU finppy disk insert ii naw hal do vou vean ie varad lo da hom bat or locaton Dick bo condi aes Completing the Found New Hardware Wirard The has Frished rali the seftwewn fee e WD SES Des DEE bo cuc lha nnd INSTALLING THE SES DRIVER 69 MY BOOK USER MANUAL Installing the Driver Manually If your computer is not connected to the Internet install the driver manually 1 the Found New Hardware Wizard screen select No not this time to inhibit a connection attempt to Windows Update Found Hew Hardware Wizard Welcome to lhe Found New Hardware wizard Windows seach For and upadaied sofa hy baking on pour computer on Hee hordeum c en the wider Update Web r lieth atu Lan enenerct be indes Update Tn fer the irme only C Tes now and every a deen S not thir Dick Meet conien 2 Click Next to continue 3 Select Install from a list or specific location and click Next Found Mea Hardware Wizard warned Redes wou install WO SES Device USE Doce iipon hardam cama valh an etalon CD E disk insert hal do vou pean ie vatad lo da C ingtad the rofbware automaticaly Fhecommended
75. ou have configured using the current account as a backup source or target device WD SmartWare Pro ncn Lereni Account Ch Ware Rn bas renny ET xm unn imekur monia mni E t i D giux B Changing vins Gropbes account wil pause beck ard bevels my Es plane usas Dragizix either n Scarce nr Backup Pet sinemay rn disi mani MANAGING AND CUSTOMIZING THE SOFTWARE 63 MY BOOK USER MANUAL Uninstalling the WD Software Important Uninstalling the WD SmartWare software deletes all existing backup job configurations Your backup files will still be there but you will have to manually re enable each backup after reinstalling the WD SmartWare software See Backing Up Files on page 33 Use your operating system s Add or Remove Programs function to uninstall the WD software from your computer Uninstalling on Windows XP 1 Click Start gt Control Panel 2 Double click Add or Remove Programs 3 Select the WD software that you want to uninstall WD SmartWare WD Security e WD Drive Utilities Click Remove 5 Click Yes at the Are you sure prompt Uninstalling on Windows Vista or Windows 7 l Click Start Control Panel 2 Double click Programs and Features 3 Click Uninstall a program and select the application or the icon for the WD software that you want to uninstall WD SmartWare WD Security e WD
76. r folders that you want to back up D i e 8 z J Note The folder structure view displaces the backup source device content gauge on the Backup tab display Continued WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW 26 MY BOOK USER MANUAL Table 2 Backup Tab Functional Description Continued Display Component Advanced backup area continued Backup schedule reminder button Backup source content gauge Backup target content gauge Category File Backup toggle button Enable Disable Backup toggle button Set Backup Frequency button Description In file mode the initial default configuration of the WD SmartWare software is with none of the files folders selected for backup After selecting the files or folders that you want to back up clicking e Apply Changes creates a custom backup plan using your recent selections e Revert clears your recent selections and redisplays the prior applied configuration Not shown in Figure 9 on page 25 For scheduled backups clicking the button displays a status dialog that e Shows the date and time of your next scheduled backup the last backup that might have been missed and the last completed backup e Provides a Backup Now button for bypassing the schedule and running the backup now Same as the content gauge for the backup source device on the Home tab display See Backup source content gauge on page 21 Same as the c
77. rce for subsequent retrieve operations Not shown in Figure 8 on page 19 Scroll Pointers One installation of the WD SmartWare software supports as many external devices as you system can handle When the number of connected devices exceeds the display capacity the WD SmartWare software displays left right device display scroll pointers so you can see them all Not shown in Figure 8 on page 19 Signifies that the device is password protected and locked Not shown in Figure 8 on page 19 Signifies that non WD devices unsupported devices and a remote Dropbox folder are being accessed by a 30 day free trial of the WD SmartWare Pro software upgrade Not shown in Figure 8 on page 19 Signifies that a valid login user name and password are required to access secured network attached storage devices Not shown in Figure 8 on page 19 Appears when the WD SmartWare software cannot find a valid volume or share on the device You must configure the device before you can select it for WD SmartWare backup and retrieve functions WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW 24 MY BOOK USER MANUAL Backup Tab Displays The WD SmartWare software provides one of two different Backup tab displays depending on how you want to select files to back up e By category As shown in the content gauges e By file As shown in the folder structure of your computer s internal hard drive Use the WD SmartWare Backup ta
78. ree space on the device to complete the backup The best long term solution would be to relegate the device to long term archive storage and Click the Help tab Click the WD Store link to view the Western Digital Online Store website Click External Hard Drives and select the best drive to suit your future requirements If you clicked Disable Backup at step 11 the disable backup confirmation prompt reminds you that the WD SmartWare software runs your backup job in the background so you can continue using your computer for other things during the backup To continue click either e Noto disregard your request and do not disable the backup e Yes to follow through with your request and disable the backup If you backed up files by category and the backup source device has more than one internal hard drive or multiple drive partitions repeat the backup procedure for each one BACKING UP FILES 40 MY BOOK USER MANUAL Retrieving Files This chapter includes the following topics How the Retrieve Function Works Retrieving Files How the Retrieve Function Works The WD SmartWare software makes it easy for you to retrieve backed up files from your backup target device and copy them to either e Their original locations on the backup source device e A special retrieve content folder Retrieve is generally a five step process 1 On the Home screen select e The retrieve destination device the backup source de
79. rs 24 Device locked icon 24 Diagnostics dialog 57 Disconnecting the drive 54 Disk image downloading and restoring 60 65 Drive capacity used WD Quick View icon 54 diagnostics and status checks 56 57 disconnecting 54 formats converting 3 handling precautions 5 sleep timer 55 status check WD Quick View icon 54 Drive Erase dialog 58 Drive Utilities Diagnostics dialog 57 Drive Erase dialog 58 Registration dialog 56 Sleep Timer dialog 55 Dropbox Account button 30 62 Dropbox Login Required dialog 63 E Enable Disable Backup toggle button 25 27 Environmental compliance China RoHS 78 INDEX 82 Erase Drive dialog 58 Erasing the drive 57 F FCC Class B information 77 File History button 30 Flashing icon alerts 54 Free trial countdown Icon 24 Full media scan 57 G GNU general public license 81 GPL software 81 H Handling precautions 5 Hardware 2 Help tab display Contact Us link 31 description 31 functional overview 18 Learning Center topic buttons 31 Online User Manuals link 31 Support link 32 WD Store link 32 Home tab display backup source computer icon 20 backup source content gauge 21 backup target content gauge 22 backup target device icon 22 23 description 18 functional overview 17 ICES 003 NMB 003 compliance 77 Icons activation code required 20 alerts flashing 54 backup target device 19 computer 19 20 device locked 24 Dropbox 20 free trial countdown 24 login credentials required 24 no
80. s 25 26 27 Alerts flashing icon 54 B Backed Up Volumes selection box 29 Backup about backing up files 33 files content box 36 37 39 procedure 33 schedule reminder button 27 screens 25 initial 16 Backup source computer icon 19 20 content gauge Backup tab displays 25 27 Home tab display 19 21 device selector 19 22 Dropbox icon 20 selector 19 22 Backup tab displays advanced backup area 25 26 27 backup source content gauge 27 backup target content gauge 27 description 18 25 Enable Disable Backup toggle button 25 27 functional overview 17 Set Backup Frequency button 25 Set Backup Frequency buttons 27 Switch to Category File Backup toggle button 25 27 Backup target content gauge Backup tab displays 25 27 Home tab display 19 22 device icons Home tab display 19 22 23 device selector 24 Box contents 2 Browse button Retrieve tab displays 29 MY BOOK USER MANUAL CAUTION about erasing the drive 57 lost passwords 46 preventing data loss when disconnect ing 54 your unlocked drive 47 51 Change retrieve folder box Retrieve tab displays 29 China RoHS environmental compliance 78 Compatibility with operating systems 3 Compliance regulatory 77 Contact Us link 31 Content gauge backup source device Backup tab displays 25 27 Home tab display 19 21 backup target device Backup tab displays 25 27 Home tab display 19 22 Converting drive format 66 Creating a password 46 D Device display scroll pointe
81. s on the backup source device e File Backup Backs up files or folders that you select from a folder view of the backup source device CONNECTING THE DRIVE AND GETTING STARTED 13 MY BOOK USER MANUAL b Click Next to display the initial Select Backup Frequency screen select Backup Frequency My 14 On the initial Select Backup Frequency screen a Select the option for when you want to scan the backup source device and automatically back up any existing file that is changed or new file that is added e Continuous Backup Runs all the time e Scheduled Backup Runs only on specified days at specified times b If you selected the Scheduled Backup option select the Hourly Daily or Monthly option and use the check boxes and selection boxes to schedule your backups Selecting Hourly Daily Monthly Performs a backup Every hour on the hour On the selected days of the week at the selected time a Select or clear the Days check boxes to specify the days of the week that you want to run your backup b Use the at selection box to specify the time of day that you want to run your backup On the selected day of the month at the selected time a Use the Every selection box to specify which occurrence of the day that you want to run your backup First Second Third Fourth or Last b Use the Day selection box to specify the day of the week that
82. sses du ot rack E La Ren a ance C ae eae mle ai ens mest eal E 54 Safely Disconnecting the 54 Monitoring AIGIS a 2a went doo ob ud guod ops 54 Setting the Drive Sleep 55 Registering th ats aca ERO RU RC Sea a acs S t 55 Ghecking Drive 2 uou rez deno o iode dopo ce d ao os a 56 Erasing Ane ute dd iu eol ate of Using the Drive Erase Function 58 Using the WD Drive Unlock Utility iie cx EC uae Ede crx te di et Eo oe eodd 59 Restoring the WD Software and Disk Image 60 Managing and Customizing the Software 61 Specifying the Number of Backup 61 Specifying a Different Retrieved Content Folder 61 Checking for Software 62 Configuring a Remote Dropbox 62 Uninstalling the WD 64 Uninstalling on VWWINOOWS 64 Uninstalling on Windows Vista or Windows 7
83. t your operating system put there when you installed the device e Because they change so frequently Outlook pst files are only backed up once every 24 hours for a continuous backup This exclusion does not apply to other mail application files For a scheduled backup Outlook pst files are backed up according to the schedule e Hovering the pointer over a category displays the number of files in the category Continued WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW 21 MY BOOK USER MANUAL Table 1 Home Tab Functional Description Continued Display Component Backup source device selector Backup source selector Backup target content gauge Backup target device icon Description When the computer option is selected lists all of your computer s internal hard drives hard drive partitions and direct attached drives that are available as a backup source device Provides options for selecting the type of source device you want to back up e Selecting the computer option displays your computer icon and lists all of your computer s internal hard drives hard drive partitions and direct attached drives in the device selector e Selecting the Dropbox option displays the Dropbox icon and hides the device selector After installing the WD SmartWare software before running your first backup or copying any files to the device the backup target content gauge shows only a small number of files in the Additional Fi
84. the purposes of a business you acknowledge and agree that the New Zealand Consumer Guarantees Act does not apply In Australia our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure What constitutes a major failure is set out in the Australian Consumer Law COMPLIANCE AND WARRANTY INFORMATION 79 MY BOOK USER MANUAL Obtaining Service WD values your business and always attempts to provide you the very best of service Should you encounter any problem please give us an opportunity to address it before returning this Product Most technical support questions can be answered through our knowledge base or e mail support service at http support wd com If the answer is not available or if you prefer please contact WD at the applicable telephone number shown in the front of this document If you wish to make a claim you should initially contact the dealer from whom you originally purchased the Product If you are unable to contact the dealer from whom you originally purchased the Product please visit our product support website at http support wd com for information on how to obtain service or a Return Material Authorizatio
85. topics Regulatory Compliance Environmental Compliance China Warranty Information All Regions Except Australia New Zealand Warranty Information Australia New Zealand Regulatory Compliance FCC Class B Information Operation of this device is subject to the following conditions e This device may not cause harmful interference e This device must accept any interference received including interference that may cause undesired operation This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This device generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consu
86. ts in material and workmanship and will conform to WD s specifications The term of your warranty is 3 year in Australia and New Zealand unless otherwise required by law The term of your warranty period shall commence on the purchase date appearing on your purchase receipt from an authorized distributor or authorized reseller Proof of purchase shall be required to be eligible for this warranty and to establish the commencement date of this warranty Warranty service will not be provided unless the Product is returned to an authorized distributor authorized reseller or regional WD return center where the Product was first shipped by WD WD may at its discretion make extended warranties available for purchase WD shall have no liability for any Product returned if WD determines that the Product was i not purchased from an authorized distributor or authorized reseller ii not used in accordance with WD specifications and instructions iii not used for its intended function iv stolen from WD or that the asserted defect a is not present b cannot reasonably be rectified because of damage occurring before WD receives the Product or c is attributable to misuse improper installation alteration including removing or obliterating labels and opening or removing external enclosures including the mounting frame unless the COMPLIANCE AND WARRANTY INFORMATION 80 MY BOOK USER MANUAL product is on the list of limited user serviceable prod
87. ture Sk LES A DW You can safely disconnect the drive by either e Hight clicking the WD Quick View icon in the taskbar and then clicking the Safely remove option for your drive Anat WD Gaick view Sal ey renere Book USB HOD F WD ADS Exit e Right clicking the drive icon on the WD SmartWare Home screen and then clicking the Safely remove option You might hear the drive power down Wait for the power activity LED to turn off before disconnecting the drive from the computer Monitoring Icon Alerts The WD Quick View icon in the taskbar flashes to indicate drive status IF the WD Quick View icon flashes THEN the drive might be Green and white Locked or in a format that the WD SmartWare software does not understand non Windows format in a Windows environment Red and white Overheated Power down the drive and let it cool for 60 minutes Power it back on and if the problem persists contact WD Support MANAGING AND CUSTOMIZING THE DRIVE 54 MY BOOK USER MANUAL Setting the Drive Sleep Timer The drive sleep timer turns off the power to your drive after a certain period of inactivity to conserve power and minimize long term wear on the drive 1 Open the WD Drive Utilities software by clicking either he WD Drive Utilities desktop shortcut icon if you created one when you installed the application e Start gt All Programs gt Western Digital gt WD
88. ucts and the specific alteration is within the scope of the applicable instructions as found at http support wd com accident or mishandling while in the possession of someone other than WD PRODUCTS ARE COMPLEX AND FRAGILE ITEMS THAT MAY OCCASSIONALY FAIL DUE TO A EXTERNAL CAUSES INCLUDING WITHOUT LIMITATION MISHANDLING EXPOSURE TO HEAT COLD AND HUMIDITY AND POWER FAILURES OR B INTERNAL FAULTS SUCH FAILURES CAN RESULT IN THE LOSS CORRUPTION DELETION OR ALTERATION OF DATA NOTE THAT YOU SHALL BE RESPONSIBLE FOR THE LOSS CORRUPTION DELETION OR ALTERATION OF DATA HOWSOEVER CAUSED AND FOR BACKING UP AND PROTECTING DATA AGAINST LOSS CORRUPTION DELETION OR ALTERATION YOU AGREE TO CONTINUALLY BACK UP ALL DATA ON THE PRODUCT AND TO COMPLETE A BACKUP PRIOR TO SEEKING ANY GENERAL SERVICE AND TECHNICAL SUPPORT FROM WD In Australia if the Product is not of a kind ordinarily acquired for personal domestic or household use or consumption provided it is fair and reasonable to do so WD limits its liability to replacement of the Product or supply of equivalent or better Product This warranty shall extend to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety 90 days from the date of shipment of a repaired or replaced Product whichever is longer This warranty is WD s sole manufacturer s warranty and is applicable only to Products sold as new GNU General Public License G
89. upport Home page at hitp support wd com WD Store link Uses your Web browser to connect to the WD online store at http store westerndigital com store wdus WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW 32 MY BOOK USER MANUAL Backing Up Files This chapter includes the following topics How the Backup Function Works Backing Up Files How the Backup Function Works The WD SmartWare software automatically backs up all your important files to the selected backup target device music movies photos documents email and other files Continuous backup instantly makes a second copy whenever you add or change a file on the selected backup source device Scheduled backups run on the days and times you select After the WD SmartWare software categorizes the different types of files on the selected backup source device clicking the Enable Backup button backs all of them up to the selected backup target device Or you can select specific files folders or categories of files to back up After performing a backup the WD SmartWare software protects your files by backing up any e New file that is created on or copied to the selected backup source device e Existing file that is changed in any way This protection is automatic the WD SmartWare software does it for you without any action on your part just leave the backup source and target devices connected to your computer Note Backup protection is automatic for as long
90. ur drive and WD Security mara Create Desktop Shortcut v Launch Application WD Drive Utilities version 1 0 5 3 will v WD Smart Ware be installed Create Desktop Shortcut Cancel CONNECTING THE DRIVE AND GETTING STARTED 7 USER MANUAL 5 On the Custom Setup dialog a Select an application name to see a brief description of the application e WD Drive Utilities WD Security WD SmartWare b Clear the check box for any application that you do not want to install Clear the check box for any installation option that you do not want to implement e Create Desktop Shortcut e Launch Application d Click Next to install the selected applications and options 6 Wait for the installation to complete Installing WO Apps D Pl amp ase wait while the Setup installs Late ikiss cancer 7 When the installation completes click Finish to exit the WD Apps Setup Wizard Completed the WD Apps Setup Wizard Click the Finish button to exitthe Setup Wizard 8 Depending on your selections e Installing the WD Drive Utilities software with the Launch Application option displays the WD Drive Utilities screen see Figure 4 on page 9 and Managing and Customizing the Drive on page 53 CONNECTING THE DRIVE AND GETTING STARTED 8 MY BOOK USER MANUAL e Installing the WD Security software with the Launch Application option displays the WD Security screen See Figure 5 on page 10 and
91. ver your system files you have them close at hand ATI WD Edition software download http products wd com wdacronis ATI WD Edition user guide download http products wd com wdacronis um More access Our free Windows 8 App makes it easy to discover organize and enjoy photos videos and music libraries stored on your My Book drive using a Windows 8 computer Go to the Windows Store for your free download ABOUT YOUR WD DRIVE 1 MY BOOK USER MANUAL Universal connectivity With this drive you get connectivity with the latest USB 3 0 devices as well as backward compatibility with USB 2 0 devices Password protection for privacy Gain peace of mind knowing that your data is protected from unauthorized access with password protection and encryption WD quality inside and out For over 20 years millions of people worldwide have trusted their data to WD hard drives We are successful because we understand the importance of your data and our first concern is keeping that data safe Important For the latest WD product information and news visit our website at http www westerndigital com For the latest software firmware and product documentation and information go to http support wd com downloads For Acronis True Image ATI WD Edition software and user guide downloads go to ATI WD Edition software download http products wd com wdacronis ATI WD Edition user guide download http products wd com wd
92. vice that you want to copy retrieved files to e The retrieve source device the backup target device that has the files you want to retrieve 2 Select the backed up volume on the retrieve source device that you want to retrieve files from 3 Specify the destination where you want to copy the retrieved files either their original locations on the backup source device or a special retrieve content folder Specify what you want to retrieve either individual files and folders or everything 5 Retrieve the files Retrieving Files l In the Backup Source area of the Home screen select the retrieve destination backup source device that you want to copy retrieved files to a Use the backup source selector to specify whether you want to copy retrieved files to a local hard drive or to a remote Dropbox folder e By default the computer option is selected and the computer icon signifies that the retrieve destination will be either an internal hard drive or drive partition or a local direct attached external hard drive RETRIEVING FILES 41 MY BOOK USER MANUAL e Selecting the Dropbox option displays the Dropbox icon to signify that the retrieve destination will be a remote Dropbox folder b If the selected retrieve destination device has more than one internal hard drive or drive partition or multiple external hard drives use the backup source device selector to specify the one that you want to copy retriev
93. vides easy access to abbreviated online help to quickly guide you through your backup retrieve and settings tasks Whenever you are uncertain about what to do just click the info online help icon in the upper right corner of the display To close the info online help screen after reading the online help click the X icon in the upper right corner of the help screen Home Tab Display Use the Home tab display to view device content gauges and select e The source device or drive partition that has the files you want to back up e The target device or device partition network share that you want to back up files to or retrieve files from See Figure 8 on page 19 and Table 1 on page 20 for a brief functional description of the Home tab display WD SMARTWARE SOFTWARE FUNCTIONAL OVERVIEW 18 MY BOOK USER MANUAL Sources My Basi Book TE Torn Computer Icon Backup Source eiii EF Selector 53 105 i53 148 0 GB Total Backup Source Device Selector mE Deeumenis Backup Source Content Gauge Figure 8 Home Tab Display Backup Source Targa Trpin i ogin ied Chk above avta image fer 5 Backup Target Device Icons Backup Tarpel Block My Book F 1 8 TB Total Login required Lack Deor mage Tor Backup Target Content G
94. x account is MANAGING AND CUSTOMIZING THE SOFTWARE 62 MY BOOK USER MANUAL 3 Click Select Account to display the Dropbox Login Required dialog WD SmartWare Pro Login Siyi in bo ka inte Brule Sign th in and manae Pra t6 C nn ct with Capa chick Te T ane button f complete me process of your Dropbox account t ADO Sonatas Pro 4 On the Dropbox Login Required dialog a Click Sign In The WD SmartWare Pro software initiates a Dropbox connection request on your behalf and uses your Web browser to access the Dropbox website at https www dropbox com b On the Dropbox website if you have not configured your account to remember your login credentials type your email address and password and click Sign in to see the connection request from the WD SmartWare Pro software c Click Allow to accept the connection request The Success indication signifies that the WD SmartWare Pro software has been granted access to your remote Dropbox folder d Click Finish to finalize the connection close the Dropbox Login Required dialog and update the Current dropbox account display Note The procedure is the same if you later want to change to a different remote Dropbox folder In that case the WD SmartWare Pro software displays the Switch to a Different Dropbox Account dialog advising you that changing your Dropbox account invalidates any backups y
95. you want to run your backup c Use the at selection box to specify time of day that you want to run your backup CONNECTING THE DRIVE AND GETTING STARTED 14 MY BOOK USER MANUAL c Click Next to display the initial Backup screen The initial Backup screen display depends on the type of backup you selected at step 13 on page 13 See Figure 7 on page 16 15 On the initial Backup screen you can either e Run your first backup See Backing Up Files on page 33 before clicking Enable Backup e Click Skip Backup to skip the backup 16 Click OK to close the Backup Plan configuration complete message WD SmartWare Backup Plan configuration complete mogi your plan launch WO smafV sre sed hen select the desined device CONNECTING THE DRIVE AND GETTING STARTED 15 MY BOOK USER MANUAL Ready to periorm backup as pc iam Gi faiai Note The initial Backup screens only appear one time when you install the WD SmartWare software on your computer After that launching the software displays the Home Initial Category Backup Screen screen so you can choose what you want to do lo perform backup See Fila fice 7 o Das E ae 3 Glavtowxcaat 05 Bush Fin 34 18 arci E P SULLA ACER ETT 114 onigi 1522010 2 52 1 LJ wii z CON AB SYS 2ywem e

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