Benq GL2440HM
Contents
1. Carefully lift the monitor turn it over and place it upright on its stand on a flat even surface vl Q You should position the monitor and angle the screen to minimize unwanted reflections from other light sources How to assemble your monitor hardware 7 2 Connect the PC video cable CF7 Do not use both DVI D cable and D Sub cable on the same PC The only case in which both cables can be used is if they are connected to two different PCs with appropriate video systems Not available for analog only models To Connect the D Sub Cable Connect the plug of the D Sub cable at the end without the ferrite filter to the monitor video socket Connect the other end of the cable at the end with the ferrite filter to the computer video socket Either Tighten all finger screws to prevent the plugs from accidently falling out during use To Connect the DVI D Cable Connect the plug of the DVI D cable at the end without the ferrite filter to the monitor video socket Connect the other end of the cable at the end with the ferrite filter to the computer video socket Tighten all finger screws to prevent the plugs from accidently falling out during use N x Q The DVI D format is used for direct digital connection between source video and digital LCD monitors or projectors The digital video signals produce a superior quality picture than analog video signals To Connect the HDMI Cable Connect the pl2. 16 235 How to adjust your monitor 27 Audio menu Available menu options may vary depending on the input source functions and settings Volume Mute Audio Select 1 Press the MENU key to display the main menu the menu 2 Press the A or W keys to select AUDIO and then press the ENTER key to enter 3 Press the A or V keys to move the highlight to a menu item and then press the ENTER key to select that item 4 Press the or V keys to make adjustments or selections 5 To return to the previous menu press the MENU button automatically Volume Adjusts the audio volume Press key to increase 0 100 the volume and press the V key to decrease the volume Mute Mutes the audio input Press the or V keys to ON change the settings e OFF Audio Select a users to ae Press thes or j keys to e Auto Detect a change the settings e PC Audio monitor detect it e HDMI Audio 28 How to adjust your monitor System menu Available menu options may vary depending on the input source functions and settings 1 Press the MENU key to display the main menu 2 Press the A or V keys to select SYSTEM and then press the ENTER key to enter the Input p menu OSD Settings DDC CI And BEN OR 3 Press the or V keys to move the e highlight to a menu item and then press HDMI Auto Switch the ENTER key to select that item Reset All 4 Press the A or V k
3. In the Update Driver Software window select the option Browse my computer for driver software Click Browse and navigate to the following directory d BenQ_LCD Driver where d is the drive letter designator for the CD ROM drive gt The drive letter for your CD drive may differ from the example above depending upon your system it may be D or E or F etc 14 8 9 Select the correct folder name of your monitor from provided driver list and click Next This will copy and install the appropriate monitor driver files to your computer Click Close You may be prompted to restart your computer after the driver update is complete Getting the most from your BenQ monitor How to install on Windows Vista systems l Open Display Settings Right click the desktop and select Personalize from the popup menu Select Display Settings from the Personalize appearance and sounds window The Display Settings window will display Click the Advanced Settings button The Generic PnP Monitor Properties window will display Click the Monitor tab and the Properties button Click Continue in the prompted User Account Control window Click the Driver tab and the Update Driver button Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer In the Update Driver Software window select the option Browse my computer for driver software Click Browse and navigate to the following directory
4. d BenQ_LCD Driver where d is the drive letter designator for the CD ROM drive C7 The drive letter for your CD drive may differ from the example above depending upon your system it may be D or E or F etc 9 10 Select the correct folder name of your monitor from provided driver list and click Next This will copy and install the appropriate monitor driver files to your computer Click Close You may be prompted to restart your computer after the driver update is complete Getting the most from your BenQ monitor 15 16 How to install on Windows XP system l 10 11 Open Display Properties The quickest shortcut to Display Properties is through the Windows desktop Right click the desktop and select Properties from the popup menu Alternatively the Windows menu to Display Properties is located in Control Panel In Windows XP version Control Panel is located directly under the main Start menu item The menu options displayed will depend upon which type of view is selected for your system e Under the Classic view click Start Control Panel Display e Under the Category view click Start Control Panel Appearance and Themes Change the screen resolution The Display Properties window will display Click the Settings tab and the Advanced button The Advanced Display Properties window will display Click the Monitor tab and select the Plug and Play Monitor from the list I
5. e Standard for basic PC Photo application e sRGB e Movie for viewing e Eco videos e Game for playing video games e Photo for viewing still images e sRGB for better color matching representation with the peripheral devices such as printers DSCs etc e Eco for saving electricity with low power consumption by providing minimum brightness for all running programs How to adjust your monitor 25 26 Senseye Demo Displays the preview of screen images under the selected mode from Picture Mode The screen will be divided into two windows the left window demonstrates images of Standard mode while the right window presents the images under the specified mode Press the A or W keys to change the settings ON e OFF Dynamic Contrast The function is to automatically detect the distribution of an input visual signal and then to create the optimal contrast Press the ENTER key to select this option Press the A or V keys to change the settings 0to5 Display Mode This feature is provided to allow aspect ratios other than 16 9 to be displayed without geometric distortion e Overscan Slightly enlarges the input image Use this feature to hide annoying edge noise if present around your image e Full Scales the input image to fill the screen Ideal for 16 9 aspect images e Aspect The input image is displayed without geometric d
6. built in speakers C e Check whether Line In is properly connected e Increase the volume volume may be muted or too low e Remove your headphone and or external speakers If they are connected to the monitor the built in speakers are automatically muted No sound can be heard from the connected external speakers CF e Remove your headphone if the headphone is connected to the monitor Check whether the headphone jack is properly connected e Ifthe external speakers are USB powered check whether the USB connection is OK e Increase the volume volume may be muted or too low on the external speakers Need more help If your problems remain after checking this manual please contact your place of purchase or e mail us at Support BenQ com Troubleshooting 33
7. know your monitor Front view 1 Speakers 2 Power button 3 Control buttons AC Power Input jack Line In Headphone jack HDMI socket DVI D socket D Sub socket 0 Lock switch 4 5678 9 10 ce Above diagram may vary depending on the model e Picture may differ from product supplied for your region 6 Getting to know your monitor 3 How to assemble your monitor hardware gt If the computer is turned on you must turn it off before continuing Do not plug in or turn on the power to the monitor until instructed to do so 1 Attach the monitor base Please be careful to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like the monitor packaging bag on the desk for padding Gently lay the screen face down on a flat clean padded surface While holding the monitor firmly against the desk pull the monitor stand arm upwards clear of the monitor Orient and align the stand base socket with the end of the stand arm then push them together until they click and lock into place Gently attempt to pull them back apart to check that they have properly engaged
8. the color adjustments e Red 0 to 100 e Green 0 to 100 e Blue 0 to 100 Hue Adjusts the degree of how we perceive colors Press the A or V keys to adjust the value 0 to 100 Saturation Adjusts the purity degree of colors Press the A or V keys to adjust the value 0 to 100 Reset Color Resets the User Mode custom color settings to the factory defaults Press the A or V keys to change the settings e YES NO Press MENU to leave the Color menu AMA Improves the gray level response time of the LCD panel Press the A or V keys to change the settings ON e OFF How to adjust your monitor Picture Advanced menu Available menu options may vary depending on the input source functions and settings 1 Press the MENU key to display the main menu 2 Press the A or V keys to select PICTURE ADVANCED and then press the ENTER key to enter the menu Picture Mode Senseye Demo 3 Press the A or V keys to move the es highlight to a menu item and then press Display Mode lt ae a the ENTER key to select that item Color Format BETT Pess the A or V keys to make adjustments or selections Dynamic Contrast 5 To return to the previous menu press the MENU button Picture Mode Selects a picture mode that press the A or W keys Standard best suits the type of to change the settings e Movie images shown on the ae screen
9. A DDC CI capability allows monitor controls to be sent via the software for remote diagnostics How to adjust your monitor 31 7 Troubleshooting Frequently asked questions FAQ The image is blurred Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions How do you use a VGA extension cable Remove the extension cable for the test Is the image now in focus If not optimize the image by working through the instructions in the Adjusting the refresh rate section on the link Adjusting the Screen Resolution It is normal for blurring to occur due to conduction losses in extension cables You can minimize these losses by using an extension cable with better conduction quality or with a built in booster Does the blurring only occur at resolutions lower than the native maximum resolution CF Read the instructions on the link Adjusting the Screen Resolution on the CD Select the native resolution Pixel errors can be seen CT One of several pixels is permanently black one or more pixels are permanently white one or more pixels are permanently red green blue or another color e Clean the LCD screen e Cycle power on off e These are pixels that are permanently on or off and is a natural defect that occurs in LCD technology The image has a faulty coloration It has a yellow bl
10. BenQ LCD Monitor User Manual GL2440HM Welcome Copyright Copyright 2010 by BenQ Corporation All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of BenQ Corporation Disclaimer BenQ Corporation makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties merchantability or fitness for any particular purpose Further BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes Please follow these safety instructions for best performance and long life for your monitor Power Safety e The AC plug isolates this equipment from the AC supply e The power supply cord serves as a power disconnect device for pluggable equipment The socket outlet should be installed near the equipment and be easily accessible e This product should be operated from the type of power indicated on the marked label If you are not sure of the type of power available consult your dealer or local power company e An approved power cord greater or equal to HO3VV
11. F or HO5VV F 2G or 3G 0 75mm2 must be used Care And Cleaning e Cleaning Always unplug your monitor from the wall outlet before cleaning Clean the LCD monitor surface with a lint free non abrasive cloth Avoid using any liquid aerosol or glass cleaners e Slots and openings on the back or top of the cabinet are for ventilation They must not be blocked or covered Your monitor should never be placed near or over a radiator or heat source or in a built in installation unless proper ventilation is provided e Never push objects or spill liquid of any kind into this product Servicing Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltages or other risks If any of the above mentioned misuse or other accident such as dropping or mishandling occurs contact qualified service personnel for servicing Table of Contents ROP YAR n ns as cae tcasauesiee EE EA 2 Disc lamier sr sr een 2 Getting started ernennen 4 Getting to know your monitor nk 6 FrontVieW aaa ee a 6 Back ee Ren PAIR IRRE RE RRIRRRERE Re ee ee 6 How to assemble your monitor hardware nursesrsossessesnnnnennsnesnennnnnnnnnennennsnnnnnnnnnnnn 7 How to detach the stand Dasen anne at weuvennbemar ns 10 Getting the most from your BenQ monitor eessesessenssnsnsnsnennensnnnennnsnnnnnnsnnnnnennensnnne 11 How to install the monitor on a new computer uuesesssesesossesesnennsnenonnnnnennsnennnnnsnenennennnnns
12. aring a flat open area on your desk and placing a soft item like a towel on the desk for padding before laying the screen face down on a flat clean padded surface Please be careful to prevent damage to the monitor Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls Press the locking clips to detach the monitor base from the monitor stand arm How to assemble your monitor hardware 4 Getting the most from your BenQ monitor To gain the most benefit from your new BenQ color LCD flat screen monitor you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD ROM The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software These circumstances relate to which version of Microsoft Windows you are using and whether you are connecting the monitor and installing the software onto a new computer without existing monitor driver software or whether you are upgrading an existing installation which already has existing monitor driver software with a newer monitor In either case however the very next time you turn on your computer after connecting the monitor to your comput
13. e OSD controls and hotkey controls when the OSD is operations will be preset to be locked press disabled and hold the MENU key for 15 seconds to enter the OSD Lock option and make changes Alternatively you may use the A or W keys to select NO in the OSD Lock submenu from the OSD Settings menu and all OSD controls will be accessible Press MENU to leave the OSD Settings menu DDC CI Allows the monitor Press the ENTER key to ON settings to be set through select this option Press the OFF the software on the PC AoV keys to change the settings Auto Power off Sets the time to power off Press the ENTER key to e OFF the monitor automatically select this option Press the 10min in power saving mode A or W keys to change sane the settings e 30min Information Displays the current e Input monitor property settings Current Resolution Optimum Resolution best with the monitor e Model Name HDMI Auto When this function is Press the ENTER key to ON Switch activated HDMI port will select this option Press the OFF be in the input auto select A keys to ch loop Otherwise HDMI or 7 keys to change the settings can only be selected by input select or by hot key Reset All Resets its cae ee A or keys to e YES eee change the settings e NO 7 DDC CI short for Display Data Channel Command Interface which was developed by Video Electronics Standards Association VES
14. ealer to get necessary support Is the prompt on the display not illuminated at all Check the power supply mains socket the external power supply and the mains switch The image is distorted flashes or flickers Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions You are running the monitor at its native resolution but the image is still distorted Images from different input sources may appear distorted or stretched on the monitor running at its native resolution To have the optimal display performance of each type of input sources you can use the Display Mode function to set a proper aspect ratio for the input sources See Display Mode on page 26 for details The image is displaced in one direction Read the instructions on the link Adjusting the Screen Resolution on the CD and then select the correct resolution refresh rate and make adjustments based on these instructions The OSD controls are inaccessible CF e To unlock the OSD controls when the OSD is preset to be locked press and hold the MENU key for 15 seconds to enter the OSD Lock option and make changes e Alternatively you may use the AoV keys to select NO in the OSD Lock submenu from the OSD Settings menu under SYSTEM and all OSD controls will be accessible No sound can be heard from the
15. en image Pixel Clock Adjusts the pixel clock frequency timing to synchronize with the analog input video signal Not applicable to a digital input signal See also Picture optimization on page 17 Phase Adjusts the pixel clock phase timing to synchronize with the analog input video signal Not applicable to a digital input signal See also Picture optimization on page 17 Press the A or W keys to adjust the value 0 to 100 0 to 100 0 to 100 0 to 63 How to adjust your monitor Picture menu Available menu options may vary depending on the input source functions and settings 1 Press the MENU key to display the main menu 2 Press the A or V keys to select PICTURE and then press the ENTER key Brightness _ to enter the menu Contrast Sharpness 1 CO 3 Press the A or V keys to move the Gamma highlight to a menu item and then press Color the ENTER key to select that item AMA 4 Press the A or V keys to make adjustments or selections 5 To return to the previous menu press the MENU button Brightness Adjusts the balance Press the key to 0 to 100 Deu night anid dark increase the brightness shades and press the W key to decrease the brightness Contrast Adjusts the degree of Dressthe A key to 0 to 100 difference ee increase the contrast and darkness and lightness press the W key to decrease the co
16. er Windows will automatically recognize the new or different hardware and will launch its Found New Hardware wizard Follow the wizard instructions until it asks you to select a monitor model At that point click the Have Disk button insert the BenQ LCD Monitor CD ROM and select the appropriate monitor model Further details and step by step instructions for either an automatic new or upgrade existing installation see e How to install the monitor on a new computer on page 12 e How to upgrade the monitor on an existing computer on page 13 cr If you require a User Name and Password to login to your Windows computer you must be logged on as an Administrator or as a member of the Administrators group in order to install the monitor driver software Furthermore if your computer is connected to a network which has security access requirements network policy settings may prevent you from installing software on your computer e To check the name of the purchased model refer to the specification label on the back of the monitor Getting the most from your BenQ monitor 11 How to install the monitor on a new computer This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before This instruction is only suitable for a computer which has never been used before and for which the BenQ LCD Monitor is the first ever monit
17. er the menu If you notice a vertical noise like a curtain effect shimmering of vertical lines press the A or V keys to select Pixel Clock and press the ENTER key Then press the AaV keys to adjust the monitor until the noise disappears If you notice a horizontal noise press the AoV keys to select Phase and press the ENTER key Then press the A or W keys to adjust the monitor until the noise disappears Picture optimization 17 6 How to adjust your monitor will z Q 18 The control panel 8098908 1 AUTO Adjusts vertical position phase horizontal position and pixel clock automatically 2 MENU key Activates OSD main menu and return to the previous menu or exit OSD 3 Volume key For Up Increase adjustment The key is the hot key for Volume 4 V Mode key For Down Decrease adjustment The key is the hot key for Mode 5 ENTER key Enters sub menus and select items For models with DVI inputs this key is also the hot key for Input 6 Power Turns the power on or off OSD On Screen Display The hot keys will display a graduated scale for adjusting the value of that setting and will only operate while the OSD menu is not currently displaying Hot key displays will disappear after a few seconds of no key activity See Hot key mode on page 19 How to adjust your monitor Hot key mode The monitor keys perform as hot keys to provide direct access to particular functions whenever the menu isn t c
18. eys to make adjustments or selections 5 To return to the previous menu press the MENU button Use this to change the Press the or V keys to e DVI input to that appropriate change the settings D sub VGA to your video cable connection type e HDMI How to adjust your monitor 29 30 OSD Settings Press ENTER to enter the OSD Settings menu Language Sets the OSD menu language Press the A or W keys to change the settings The language options displayed on your OSD may differ from those shown on the right depending on the product supplied in your region e English e French e German e Italian e Spanish e Polish e Japanese e Czech e Traditional Chinese e Hungarian e Simplified Chinese e Serbo Croatian e Romanian e Dutch e Russian e Swedish e Portuguese H Position Adjusts the horizontal position of the OSD menu V Position Adjusts the vertical position of the OSD menu Display Time Adjusts the display time of the OSD menu Press the A or V keys to change the settings 0 to 100 0 to 100 e 5 Sec e 10 Sec e 15 Sec e 20 Sec e 25 Sec e 30 Sec How to adjust your monitor g factory default values OSD Lock eoe a ea monitor Press the or V keys to e YES Born change the settings e NO accidentally changed When this function is activated the OSD To unlock th
19. f there is only one monitor in the list it will already be selected for you Click the Properties button The Monitor Properties window will display If the driver provider is listed as BenQ and the model matches that of your new monitor the proper drivers are already installed and you need do nothing further Cancel out of these property windows However if BenQ is not listed as the manufacturer or the correct model is not currently shown you will need to continue with these instructions Click the Driver tab and the Update Driver button The Hardware Update Wizard will display Follow the wizard instructions noting the steps below Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer you attached the monitor to Check the option Install from a list or specific location and click Next Check the option Search for the best driver in these locations and also check Search removable media then click Next Please wait while the wizard searches for drives and the BenQ LCD Monitor CD inserted in step 6 When completes the wizard should have found and selected the BenQ driver on the CD appropriate to your monitor model Select single click the correct name of your monitor from provided driver list on the CD and click the Next button This will copy and install the appropriate monitor driver files to your computer Click Finish This will close the wizard and return you to the Monitor Properties
20. istortion filling as much of the display as possible 16 9 images will fill the screen horizontally while 4 3 images will fill the screen vertically Press the or V keys to change the settings When the signal source is from a DVI or D sub source and the input image is of non wide aspect ratio Full e Aspect Or When the signal source is from a HDMI or D sub VGA converted from Component source e Overscan e Full e Aspect How to adjust your monitor Color Format Determines the color space RGB or YUV based on the following detected video signal e D Sub VGA from PC The default Color Format is RGB e D Sub Component from a video device The default Color Format is YUV You might need to manually set the Color Format if colors shown on the monitor screen do not display properly e DVI for models with DVI inputs Color Format is automatically set to RGB e HDMI Color Format is not selectable In other words Color Format is automatically set depending on the input video source Press the ENTER key to select this option Press the A or V keys to change the settings e RGB e YUV HDMI RGB PC Range Determines the range of color scales Select an option that matches the RGB range setting on the connected HDMI device Press the ENTER key to select this option Press the A or V keys to change the settings e RGB 0 255 e RGB
21. m OS The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows however as at the time of writing BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems Installing monitor driver software involves selecting an appropriate information file inf on the BenQ LCD Monitor CD ROM for the particular model monitor you have connected and letting Windows install the corresponding driver files from the CD You need only steer it in the right direction Windows has an Upgrade Device Driver Wizard to automate the task and guide you through the file selection and installation process See e How to install on Windows 7 system on page 14 e How to install on Windows Vista systems on page 15 e How to install on Windows XP system on page 16 Getting the most from your BenQ monitor 13 How to install on Windows 7 system l Open Display Properties Go to Start Control Panel Hardware and Sound Devices and Printers and right click the name of your monitor from the menu Alternatively right click the desktop and select Personalize Display Devices and Printers and right click the name of your monitor from the menu Click the Hardware tab Click Generic PnP Monitor and then the Properties button Click the Driver tab and the Update Driver button Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer
22. nenonnenn 12 How to upgrade the monitor on an existing computer nezesersesesnsnnsnenonnnnnennnnenonnnnenenennnnnsnenannon 13 How to install on Windows 7 system as eetonan hsnhheskheiihee 14 How to install on Windows Vista systems aa REDNER 15 How to install on Windows XP system 16 Picture optimization rsen en a A R A E A aae 17 How to adjust your monitor u 18 Thecontrolpanel een 18 Hotkey OEL 19 Man menu mode aa 20 Troubleshooting un 32 Frequently asked questions FAQ iaataitate wisn nanetnwntro wo me are mere mateo wa 32 Needmore ED inisiiieiteasriiesseoaroiaiiii ii i o eE EKARA ACRAEA AAR a 33 1 Getting started When unpacking please check you have the following items If any are missing or damaged please contact the place of purchase for a replacement BenQ LCD Monitor Monitor Base Quick Start Guide CD ROM Power Cord Picture may differ from product supplied for your region Video Cable D Sub 4 Getting started Video Cable DVI D Optional accessory for models with DVI inputs sold separately Video Cable HDMI Optional accessory for models with HDMI inputs sold separately Audio Cable N l F Q Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor The fitted foam packing is ideal for protecting the monitor during transport Getting started 5 2 Getting to
23. ntrast Sharpness Adjusts the clarity and Paes key to l to5 visibility of the edges of improve the crispness of he subjects in the image i the display and press the V key to have softness effect on the display Gamma a the nn ci Press the key to 1 8 2 6 Zn increase the gamma value value is 2 2 the standard tane becomes darker value for Windows and press the W key to decrease the gamma value tone becomes lighter How to adjust your monitor 23 24 Color Press ENTER to enter the Color menu Normal Allows video and still photographs to be viewed with natural coloring This is the factory default color Bluish Applies a cool tint to the image and is factory pre set to the PC industry standard white color Reddish Applies a warm tint to the image and is factory pre set to the news print standard white color Press the A or W keys to select this option User Mode Tailors the image color tint The blend of the Red Green and Blue primary colors can be altered to change the color tint of the image Decreasing one or more of the colors will reduce their respective influence on the color tint of the image e g if you reduce the Blue level the image will gradually take on a yellowish tint If you reduce Green the image will become a magenta tint Press the A or V keys and the ENTER key to select Red Green or Blue Then use the A or V keys to make
24. or to be connected to it gt If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it and has monitor driver software installed you should not be following these instructions You should instead be following the instructions for How to upgrade the monitor on an existing computer l Follow the instructions in How to assemble your monitor hardware on page 7 When Windows starts it will automatically detect the new monitor and launch the Found New Hardware Wizard Follow the prompts until it displays the option to Install Hardware Device Drivers Insert the BenQ LCD Monitor CD ROM into a CD drive on the computer Check Search for a suitable driver for my device option and click Next Check the option for CD ROM drives uncheck all others and click Next Look to confirm that the wizard has selected the correct name of your monitor and click Next Click Finish Restart the computer C7 To find the suitable driver files for the purchased model refer to the following table 12 Driver files Suitable models GL2440H GL2440HM Getting the most from your BenQ monitor How to upgrade the monitor on an existing computer This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer It is currently tested as compatible for Windows XP Windows Vista and Windows 7 Operating Syste
25. ue or pink appearance Select MENU gt PICTURE gt Color gt Reset Color and then choose YES in the Caution message box to reset the color settings to the factory defaults If the image is still not correct and the OSD also has faulty coloration this means one of the three primary colors is missing in the signal input Now check the signal cable connectors If any pin is bent or broken off please contact your dealer to get necessary support No image can be seen Is the prompt on the display illuminated in green If the LED is illuminated in green and there is a message Out of Range on the screen this means you are using a display mode that this monitor does not support please change the setting to one of the supported mode Please read the Preset display modes section from the link Adjusting the Screen Resolution Faint shadow from the static image displayed is visible on the screen Fe Activate the power management function to let your computer and monitor go into a low power sleep mode when not actively in use e Use a screensaver to prevent the occurrence of image retention 32 Troubleshooting Is the prompt on the display illuminated in orange Tf the LED is illuminated in orange the power management mode is active Press any button on the computer keyboard or move the mouse If that does not help check the signal cable connectors If any pin is bent or broken off please contact your d
26. ug of the HDMI cable to one of the two HDMI ports on the monitor Connect the other end of the cable to the HDMI port of a digital output device The video cable included in your package and the socket illustrations on the right may vary depending on the LCD model 8 How to assemble your monitor hardware 3 Connect the audio cable Connect the audio cable between the socket on the rear of the monitor Line In and your computer audio outlet You may connect headphones to the headphone jack found next to the Line In jack of the monitor 4 Connect the power cable to the monitor Plug one end of the power cord into the socket labelled POWER IN on the rear of the monitor Do not connect the other end to a power outlet just yet 5 Connect to and turn on the power Plug the other end of the power cord into a power outlet and turn it on Picture may differ from product supplied for your region Turn on the monitor by pressing the power button on the right of the monitor Turn on the computer too and follow the instructions in Section 4 Getting the most from your BenQ monitor on page 11 to install the monitor software How to assemble your monitor hardware 9 10 How to detach the stand base Prepare the monitor and area Turn off the monitor and the power before unplugging the power cable Turn off the computer before unplugging the monitor signal cable Protect the monitor and screen by cle
27. urrently displaying on screen Volume hot key Press the key to display the Volume Volume indicators Further press the A key will increase the volume while the W key will decrease the volume To Mute press the Volume hot key for 3 Volume seconds To release Mute press the Volume Mute hot key for 3 more seconds Mode hot key Press the W key continually to switch between the 6 modes for the main window including Standard Movie Game Photo MODE Standard sRGB and Eco The setting will take effect immediately See also Picture Mode on page 25 Input hot key Press the ENTER key to toggle between different PC video signal inputs that may be connected to your monitor INPUT D sub The setting will take effect immediately See also Input on page 29 How to adjust your monitor 19 Main menu mode You can use the OSD On Screen Display menu to adjust all the settings on your monitor Available menu options may vary depending on the input source functions and settings Press the MENU key to display the following main OSD menu There are five main OSD menus 1 Display 2 Picture 3 Picture Advanced Auto Adjustment H Position 4 Audio V Position Pixel Clock Phase 5 System Use the A up or V down keys to highlight a menu item and press the ENTER key to enter the Menu item settings l a Q The OSD menu languages may differ from the product supplied to
28. window Click Close OK and OK This will close the Display Properties windows You may be prompted to restart your computer after the driver update is complete Getting the most from your BenQ monitor 5 Picture optimization The easiest way to obtain an optimal display from an analog D Sub input is to use the AUTO key function Press the AUTO key to optimize the currently displayed image to the screen gt When you connect a digital video output using a digital DVI or HDMI cable to your monitor the AUTO key and the Auto Adjustment function will be disabled because the monitor will automatically display the best image vl Q Please ensure that the connected graphic card on your computer is set to the native resolution of the monitor when you use the AUTO key function If you wish you can always adjust the screen geometric settings manually using geometry menu items To assist you in this endeavour BenQ has provided a screen test image utility which you can use to check for screen color grayscale and line gradient display l Run the test program auto exe from CD ROM You could also use any other image such as the desktop of your operating system However we recommend that you use auto exe As you run auto exe a test pattern displays Press the AUTO key on the monitor Press the MENU key to access the monitor On Screen Display OSD menu Use the A or V keys to select DISPLAY and press the ENTER key to ent
29. your region see Language on page 30 under OSD Settings for more details For more information on each menu please refer to the following pages Display menu on page 21 e Picture menu on page 23 Picture Advanced menu on page 25 e Audio menu on page 28 e System menu on page 29 20 How to adjust your monitor Display menu Available menu options may vary depending on the input source functions and settings H Position V Position Pixel Clock Phase Auto Adjustment Press the MENU key to display the main menu Press the A or V keys to select DISPLAY and then press the ENTER key to enter the menu Press the or V keys to move the highlight to a menu item and then press the ENTER key to select that item Press the A or V keys to make adjustments or selections To return to the previous menu press the MENU button Auto Adjustment Optimizes and adjusts the screen settings automatically for you The AUTO key is a hot key for this function CF When you connect a digital video output using a digital DVI or HDMI cable to your monitor the AUTO key and the Auto Adjustment function will be disabled Press the ENTER key to select this option and make adjustment How to adjust your monitor 21 22 H Position Adjusts the horizontal position of the screen image V Position Adjusts the vertical position of the scre
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