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1. NOTE HP Mobile Broadband is disabled if the battery is not replaced Reconnect external power and external devices Turn on the computer Removing a SIM NOTE To identify the SIM slot location refer to the Getting Started guide 1 SS oS a ow E oe MM Shut down the computer If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system Close the display Disconnect all external devices connected to the computer Unplug the power cord from the AC outlet Remove the battery Press in on the SIM and then remove it from the slot Replace the battery Reconnect external power and external devices Turn on the computer Chapter 2 Networking select models only Using Bluetooth wireless devices A Bluetooth device provides short range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following e Computers e Phones e Imaging devices cameras and printers e Audio devices Bluetooth devices provide peer to peer capability that allows you to set up a personal area network PAN of Bluetooth devices For information on configuring and using Bluetooth devices refer to the Bluetooth software Help Bluetooth and Internet Connection Sharing ICS HP does not recommend setting up one computer with Bluetooth as a host and usi
2. 2 Follow the on screen instructions for logging on to the computer using the smart card PIN Removing a smart card A Grasp the edge of the smart card and then pull it out of the smart card reader Using a USB device Universal Serial Bus USB is a hardware interface that can be used to connect an optional external device such as a USB keyboard mouse drive printer scanner or hub Some USB devices may require additional support software which is usually included with the device For more information about device specific software refer to the manufacturer s instructions These instructions may be provided with the software on disc or on the manufacturer s Web site The computer has at least 1 USB port that supports USB 1 0 1 1 2 0 or 3 0 devices Your computer may also have a powered USB port that provides power to an external device if it is used with a powered USB cable An optional docking device or USB hub provides additional USB ports that can be used with the computer Connecting a USB device N CAUTION To reduce the risk of damage to a USB connector use minimal force to connect the device 38 Chapter5 External cards and devices A Connect the USB cable for the device to the USB port You will hear a sound when the device has been detected amp NOTE The first time you connect a USB device a message in the notification area lets you know that the device is recognized by the computer Re
3. e Pandora Internet radio North America only Listen to music selected just for you streamed from the Internet A To start MediaSmart select Start gt All Programs gt HP gt HP MediaSmart For more information on using MediaSmart select Start gt Help and Support 20 Chapter 3 Multimedia 4 Power management NOTE A computer may have a power button or a power switch The term power button is used throughout this guide to refer to both types of power controls NOTE Windows 7 uses Sleep and Windows XP uses Standby The term Sleep is used throughout this guide to refer to both Differences between the operating systems that affect any of the procedures are noted Shutting down the computer N CAUTION Unsaved information is lost when the computer shuts down The Shut down command closes all open programs including the operating system and then turns off the display and computer Shut down the computer under any of the following conditions e When you need to replace the battery or access components inside the computer e When you are connecting an external hardware device that does not connect to a USB port e When the computer will be unused and disconnected from external power for an extended period Although you can shut down the computer with the power button the recommended procedure is to use the Windows Shut down command NOTE Ifthe computer is in the Sleep state or in Hibernation you m
4. A To connect a digital display device connect the device cable to the DisplayPort D amp NOTE For product specific instructions on switching the screen image refer to your Getting Started guide HDMI The HDMI High Definition Multimedia Interface port connects the computer to an optional video or audio device such as a high definition television or to any compatible digital or audio component NOTE To transmit video signals through the HDMI port you need an HDMI cable purchased separately 18 Chapter 3 Multimedia One HDMI device can be connected to the HDMI port on the computer The information displayed on the computer screen can be simultaneously displayed on the HDMI device To connect a video or audio device to the HDMI port 1 Connect one end of the HDMI cable to the HDMI port on the computer HEM a 2 Connect the other end of the cable to the video device and then refer to the device manufacturer s instructions for additional information E NOTE For product specific instructions on switching the screen image refer to your Getting Started guide Configuring audio for HDMI To configure HDMI audio first connect an audio or video device such as a high definition TV to the HDMI port on your computer Then configure the default audio playback device as follows 1 Right click the Speakers icon in the notification area at the far right of the taskbar and then click
5. PR EE EE AAR AAEE A 16 Checking audio functions on the computer iii ees ee ee Ge AA AR Ge RA ee ek ee ee 16 Webcam select models Only EE OE OE OE sider ees adie ividieee 17 Using SkyRoom select models only ee ee ee RR ee ee AA ee ee RR de ee ek ee 17 dele RE EE RE EE RE dendeteads 17 ME ER OK OE OE EE EE 17 Be Made EE EE RE EE RE EE sae 18 HDMI ais EE E ER AE OE 18 Configuring audio for HOMI ecesna ee ee ke ee ee ee ke ee ee Ge Re ee ee ee Re ee ee ee 19 Intel Wireless Display select models only ee ee AA Re AR ee ee 19 Using HP MediaSmart select models only ese ee ee AR ee ee Re ee AA ee Re ee ee Re ee ee ee ee ee 20 4 Power man MO EE EE EE GE Ge 21 Shutting down the computer cee ee ee ee ee ne AR ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ke ee ee ee 21 dure dere eo ei RE AE N EE 22 Usingrpower saving states susse ese Red AR ES NAARAAN EN de dk Dee GR ERG 22 Initiating and exiting Sleep oo eect RR Re ee AA ee Re ee ee Re ee ee ee Re ee ee 22 Initiating and exiting Hibernation cece ee ee ee ee ee ee ee ee ee ee ee ee 23 Usingrthi power meter EEN RENE REEN Ee Dee Ge EE SE AG AE Dee Ee Be gee AE eN ge Ge EE ideas 23 Using power plans ER RR AR AA Re de ee ee ee ee ee ee ee ee ee GR ee Re AA ede ee ee ee ee ee ee ee ee ee ee ee 23 Viewing the current power plan ee ee ee ER AR AA Re ee ee ee ee ee ee ee ee 23 Selecting a different power plan ss se RR RA Ee ee ee Ee Re Re ede ee ee ee
6. gt Set Power On Password and then press enter e To seta power on password type your password in the Enter New Password and Confirm New Password fields and then press enter e To change a power on password type your current password in the Enter Current Password field type a new password in the Enter New Password and Confirm New Password fields and then press enter e To delete a power on password type your current password in the Enter Current Password field and then press enter 4 times 3 To save your changes and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes Your changes take effect when the computer restarts Entering a power on password At the Enter Password prompt type your password and then press enter After 3 unsuccessful attempts to enter the password you must restart the computer and try again Using antivirus software When you use the computer to access e mail a network or the Internet you potentially expose it to computer viruses Computer viruses can disable the operating system programs or utilities or cause them to function abnormally Antivirus software can detect most viruses destroy them and in most cases repair any damage they have caused To provide ongoing protection against newly discovered viruses antivirus software must be kept up to date An antivirus program may be preinstalled on your computer and may include a trial offer It is strongly recommen
7. press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Updating the BIOS Updated versions of the BIOS may be available on the HP Web site Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs Some download packages contain a file named Readme txt which contains information regarding installing and troubleshooting the file Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer you need to know the version of the system BIOS currently installed 62 Chapter9 Setup Utility BIOS and System Diagnostics BIOS version information also known as ROM date and System BIOS can be displayed by pressing fn esc if you are already in Windows or by using Setup Utility 1 Start Setup Utility 2 Use a pointing device or the arrow keys to select File gt System Information 3 To exit Setup Utility without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter Downloading a BIOS update A CAUTION To reduce the risk of damage to the computer or an unsuccessful installation download and install a BIOS update only when the computer is connected to reliable external power
8. 2 Select a power scheme from the Power schemes list 3 Modify the Plugged in and Running on batteries settings as needed 4 Click OK Setting password protection on wakeup Windows 7 To set the computer to prompt for a password when the computer exits Sleep or Hibernation follow these steps 1 Select Start gt Control Panel gt System and Security gt Power Options 2 Inthe left pane click Require a password on wakeup 3 Click Change Settings that are currently unavailable 4 Click Require a password recommended 24 Chapter4 Power management NOTE If you need to create a user account password or change your current user account password click Create or change your user account password and then follow the on screen instructions If you do not need to create or change a user account password go to step 5 5 Click Save changes Windows XP 1 Right click the Power Meter icon in the notification area and then click Adjust Power Properties 2 Click the Advanced tab 3 Select the Prompt for password when computer resumes from Standby check box 4 Click Apply Using battery power When a charged battery is in the computer and the computer is not plugged into external power the computer runs on battery power When the computer is plugged into external AC power the computer runs on AC power If the computer contains a charged battery and is running on external AC power the computer switches to
9. Be Ke Ga Re EG AA ee Ge Ge ee 28 Replacing the battery sic RE EE EE 28 Using extemal AG BOWEN SEE As Rg ee Gatien einai a aad tea eed EN se 29 Testing an AG adapter EE sade EIERS EES ER De DERS Ee BA Sk SR R OGE GEK Rg Ge DE Re GE SE GREG GESE GR gee 30 5 ESN ell cards and GOVO S oe RE EE ES oe oe Ge ee EG RE Ee Ee OE GO Ge N EE N eg 31 Using Digital Media Slot cards select models only ee AA ee RR ee ee ek ee 31 Inserting a digital CaN ER EE RE N N 31 Removinga digital Gard iss sis gee ge EN bee EER Eg gee Sy Ged ed Eg des ee NN de di 32 Using PC Cards select models only ee ee Re AA ER ee AA ee ee ee ee ee ee ee ee ke ke ee ke ee 32 Configuring a PO Cad EE EE eee i 33 Insening dele ie ER EE EE EE N 33 Removing a PC Card ee ee Re AA Re AA ee ee ee ee ee ee ee Re ee ee ee ke ee ee ee ee 34 Using ExpressCards select models only ee ee AA ee Ee AA ee ee ee ee ee ee ee ee ee Re ee ek ee 35 Configuring an ExpressCard iss ige EN GEE NEK a gedy EE EE de EER de dee eb ede ees dee Eve ee 35 Inserting an ExpressCard iese ese ee ee ee Re ee AA ee Re ee ee ee Re ee ee ee Re ee ee ee Re ee ee 36 Removing an ExpressCard RE OE OR EE OE 37 Using smart cards select models only iis de Ed RR ES Gee Ed AE Ge Ad ed Ee de ee Ad de 37 Inserting a smart card sessar eenia Re ee AA ee Re ee AA ee Re ee AA ee Re ee ee ee Re ee ee ee ee ee ee 38 REMOVING a smart CAI RE EE ER ERETO R 38 Using a USB GeVICG a sedan ge eN EE eg Ek Ede gee eg ENE
10. Broadband information provided with your computer or it may be provided separately by the mobile network service provider For information on inserting and removing the SIM refer to Inserting a SIM on page 8 and Removing a SIM on page 8 For information on HP Mobile Broadband and how to activate service with a preferred mobile network service provider refer to the HP Mobile Broadband information included with your computer For additional information see the HP Web site at http www hp com go mobilebroadband U S only Using HP Mobile Broadband select models only 7 8 Inserting a SIM NOTE To identify the SIM slot location refer to the Getting Started guide 1 NM gt w N 9 Shut down the computer If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system Close the display Disconnect all external devices connected to the computer Unplug the power cord from the AC outlet Remove the battery Insert the SIM into the SIM slot and gently press the SIM into the slot until it is firmly seated CAUTION When inserting a SIM position the card to match the icon next to the SIM slot on the computer If a SIM is inserted incorrectly it could damage the SIM and the SIM connector To reduce the risk of damage to the connector use minimal force when inserting a SIM Replace the battery
11. Eis oen gee AE 38 Connecting a USB device ee ee ee ee RR ee Ge RR ee ee RR ee ee ke ee ee ek ke ee ee ee ee 38 Removing a USB deVie iss EE Ee E adie adn wie ER GER ee Ee ek iene es 39 Using 1394 devices Select models only ee de Re de Ad Re Ed ee ee de ee ee de ee de 39 Connecting a 1394 device ee ee ee Re ee RR ee ee RR ee ee ee RR ee ee ee dee ee ee 40 Removing a 1394 device EE EE rotin EE Aa EE eek AR ae ee see De ee SV GE ee GE RR GE 40 Using an eSATA device Select models only ee AA AA ee AA ee RA ee ee 40 Connecting an eSATA device ee ee Ge Re ee Ge RR ee ee RR ee ee ee Re ee ee ek ee ee ee 41 Removing an eSATA device ese cried vied iieteaiaeeie eed anti es R ESE ek GE Ge EE Hee 41 Using optional extemal devices EES KERE asa nese eeccdeelsaisliaeesatdieemeeasacdeaseitdiqeessiteane dees 42 Using optional external drives 0 0 eee ee eee Re AA ee ee ee ee ee ee ee ee ee Re ee ee ee ee ee ee ee 42 Using the expansion port select models only 0 0 0 cece ee AR ee ee ee ee 42 Using the docking connector select models only ee Re AA ee RR ee ee 43 O DIVOS ER N OE EE EE EE RE MOREA Ad Handling eli EE OE EE EEEE 44 Using hard GIVES AE OR OR RE N OR 45 Improving hard drive performance ee ee ee ER GR ee Re AA de ee ee ee ee ee ee ee ee ee ee ent 45 Using Disk Defragmenter ss EER EER EE ed KERSE EE Gee GEGEE ee KERE EE ee EER EE dei 45 Using Disk Cleanup iis ee ee ee ee Re ee ee Re e
12. Security Protecting the computer Standard security features provided by the Windows operating system and the non Windows Setup Utility can protect your personal settings and data from a variety of risks amp NOTE Security solutions are designed to act as deterrents but they may not deter software attacks or prevent the computer from being mishandled or stolen NOTE Before you send your computer for service back up and delete confidential files and remove all password settings NOTE Some features listed in this chapter may not be available on your computer Computer risk Unauthorized use of the computer Security feature e OuickLock select models only e Power on password e Fingerprint reader Computer viruses Antivirus software Unauthorized access to data e Firewall software e Windows updates e File encryption Unauthorized access to Setup Utility BIOS settings and other system identification information Administrator password Ongoing or future threats to the computer Critical security updates from Microsoft Unauthorized access to a Windows user account User password Unauthorized removal of the computer Security cable slot used with an optional security cable Using passwords A password is a group of characters that you choose to secure your computer information Several types of passwords can be set depending on how you want to control access to your in
13. authorization to use it before you turn it on e If you are traveling internationally follow these suggestions Check the computer related customs regulations for each country or region on your itinerary Check the power cord and adapter requirements for each location in which you plan to use the computer Voltage frequency and plug configurations vary A WARNING To reduce the risk of electric shock fire or damage to the equipment do not attempt to power the computer with a voltage converter kit sold for appliances 66 AppendixA Traveling with the computer B Troubleshooting resources e Access Web site links and additional information about the computer through Help and Support Select Start gt Help and Support NOTE Some checkup and repair tools require an Internet connection HP also provides additional tools that do not require an Internet connection e Contact HP Customer Support at http www hp com go contactHP amp NOTE For worldwide support click Contact HP worldwide on the left side of the page or go to http Awelcome hp com country us en wwcontact_us html Choose from the following types of support o Chat online with an HP technician amp NOTE When chat is not available in a particular language it is available in English o E mail HP Customer Support o Find HP Customer Support worldwide telephone numbers o Locate an HP service center 67 C Electros
14. drive performance Using Disk Defragmenter As you use the computer files on the hard drive become fragmented Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently amp NOTE Itis not necessary to run Disk Defragmenter on solid state drives After you start Disk Defragmenter it works without supervision Depending on the size of your hard drive and the number of fragmented files Disk Defragmenter may take more than an hour to complete You may want to set it to run during the night or at another time when you do not need access to your computer HP recommends defragmenting your hard drive at least once a month You may set Disk Defragmenter to run on a monthly schedule but you can defragment your computer manually at any time To run Disk Defragmenter 1 Connect the computer to AC power 2 Select Start gt All Programs gt Accessories gt System Tools gt Disk Defragmenter 3 Windows 7 Click Defragment disk E NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Windows XP Under Volume click the listing for the hard drive usually listed as C and then click Defragment For additional information
15. in use 36 Chapter5 External cards and devices Removing an ExpressCard A CAUTION To reduce the risk of loss of data or an unresponsive system use the following procedure to safely remove the ExpressCard 1 Save your information and close all programs associated with the ExpressCard 2 Click the remove hardware icon in the notification area at the far right of the taskbar and then follow the on screen instructions 3 Release and remove the ExpressCard a Gently press in on the ExpressCard 1 to unlock it b Pull the ExpressCard out of the slot 2 Using smart cards select models only NOTE The term smart card is used throughout this chapter to refer to both smart cards and Java Cards A smart card is a credit card sized accessory that carries a microchip containing memory and a microprocessor Like personal computers smart cards have an operating system to manage input and output and they include security features to protect against tampering Industry standard smart cards are used with the smart card reader select models only A personal identification number PIN is needed to gain access to the contents of the microchip For more information about smart card security features refer to Help and Support Using smart cards select models only 37 Inserting a smart card 1 Hold the card label side up and gently slide the card into the smart card reader until the card is seated
16. is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 2 Use the arrow keys to select Security gt Set Administrator Password and then press enter e To set an administrator password type your password in the Enter New Password and Confirm New Password fields and then press enter e To change an administrator password type your current password in the Enter Current Password field type a new password in the Enter New Password and Confirm New Password fields and then press enter e To delete an administrator password type your current password in the Enter Password field and then press enter 4 times 3 To save your changes and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes Your changes take effect when the computer restarts Entering an administrator password At the Enter Password prompt type your administrator password and then press enter After 3 unsuccessful attempts to enter the administrator password you must restart the computer and try again 54 Chapter 7 Security Managing a power on password To set change or delete this password follow these steps 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f10 2 Use the arrow keys to select Security
17. the computer to initiate Hibernation Before you move the computer HP recommends that you either shut it down or initiate Sleep or Hibernation Using HP ProtectSmart Hard Drive Protection software The HP ProtectSmart Hard Drive Protection software can be enabled or disabled by an Administrator E NOTE Depending on your user privileges you may be unable to enable or disable HP ProtectSmart Hard Drive Protection Privileges for non Administrator users can be changed by members of an Administrator group To open the software and change settings follow these steps 1 In Mobility Center click the hard drive icon to open the HP ProtectSmart Hard Drive Protection window Select Start gt Control Panel gt Hardware and Sound gt HP ProtectSmart Hard Drive Protection E NOTE If prompted by User Account Control click Yes 2 Click the appropriate button to change settings 3 Click OK Using optical drives select models only Optical drives include the following e CD e DVD e Blu ray BD Identifying the installed optical drive A Windows 7 Select Start gt Computer Windows XP Select Start gt My Computer A list of all the devices installed in your computer including your optical drive is displayed Using optical drives select models only 47 Inserting an optical disc Tray load 1 Turn on the computer 2 Press the release button 1 on the drive bezel to release the disc tray 3 Pull
18. 24 Customizing power plans iis RR RA RA Ee Ee ee ee ee ee ee ee Re Re Gee ee ee ee ee ee ee 24 Setting password protection on wakeup iis ee ee Ee ER RR AR AA Re de ee ee ee ee ee 24 BE alee site tg dele RE EO OE EAA 25 Finding battery information in Help and Support in Windows 7 iese see ek ee AAR Re 25 Using Battery Check in WindoWS 7 ecserin nE ee Re ee ee ek ee ee ek ee 26 Displaying the remaining battery Charge iese ee ee de ee ee ee ee ee ee ee ee ee ee 26 Maximizing battery discharge time esse ee ee ee ee ee ee ee ee ek ee ee ee ee ee 26 Managing low battery levels iese ee eee ee Re ee de ee ee ee de ee ee ee ee ee ee ee dee ee ee 26 Identifying low battery levels ee ee ee ee de ee Re ee de ee RR ee ee ee Re ee ee 26 Resolving a low battery level ee ee ee Re ee ee RR ee ee ee Re ee ek ee 27 Resolving a low battery level when external power is available 27 Resolving a low battery level when a charged battery is available 27 Resolving a low battery level when no power source is available 27 Resolving a low battery level when the computer cannot exit Hibernation ss ss en er SE GE AE rd ee ER Se oe ee N ee 27 Conserving battery DOWEF ee ee ee ke ee ee ee Re eee ee RR ee ee ee RR ee ee ee ee ee ee ee ee ek ee 27 Vi Storing a Daley EN EN SE decade ER GEED DE Ge SEE dee VEE GED ee EE ee De N ken ee de 28 Disposing of a used battery iei esse Ee ER ed SA Ee Rd GAAR
19. HP Notebook Reference Guide Copyright 2011 Hewlett Packard Development Company L P Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license Intel is a trademark of Intel Corporation in the U S and other countries Microsoft and Windows are U S registered trademarks of Microsoft Corporation Java is a U S trademark of Sun Microsystems Inc The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Third Edition January 2011 First Edition April 2010 Document Part Number 607194 003 Product notice This reference guide describes features that are common to most models Some features may not be available on your computer Safety warning notice A WARNING To reduce the possibility of heat related injuries or of overheating the computer do not place the computer directly on your lap or obstruct the computer air vents Use the computer only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact wi
20. IA Configuring an ExpressCard Install only the software required for the card If you are instructed by the ExpressCard manufacturer to install device drivers e Install only the device drivers for your operating system e Do not install additional software such as card services socket services or enablers that are supplied by the ExpressCard manufacturer Using ExpressCards select models only 35 Inserting an ExpressCard A CAUTION To prevent damage to the computer and external media cards do not insert a PC Card into an ExpressCard slot CAUTION To reduce the risk of damage to the connectors Use minimal force when inserting an ExpressCard Do not move or transport the computer when an ExpressCard is in use The ExpressCard slot may contain a protective insert To remove the insert 1 Press in on the insert 1 to unlock it 2 Pull the insert out of the slot 2 J OP To insert an ExpressCard 1 Hold the card label side up with the connectors facing the computer 2 Insert the card into the ExpressCard slot and then press in on the card until it is firmly seated You will hear a sound when the card has been detected and a menu of options may be displayed NOTE The first time you connect an ExpressCard a message in the notification area lets you know that the card is recognized by the computer NOTE To conserve power stop or remove an ExpressCard when it is not
21. N To prevent permanent damage to the computer never spray water cleaning fluids or chemicals on the display To remove smudges and lint frequently clean the display with a soft damp lint free cloth If the screen requires additional cleaning use premoistened antistatic wipes or an antistatic screen cleaner Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen To avoid this clean the TouchPad with a damp cloth and wash your hands frequently when using the computer A WARNING To reduce the risk of electric shock or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface Clean the keyboard regularly to prevent keys from sticking and to remove dust lint and particles that can become trapped beneath the keys A can of compressed air with a straw extension can be used to blow air around and under the keys to loosen and remove debris Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions Go to http www hp com support to download the latest versions You can also register to receive automatic update notifications when they become available 58 Chapter8 Maintenance Using SoftPaq Download Manager HP SoftPaq Download Manager SDM is a tool that provides quick access to SoftPaq inf
22. Playback devices 2 On the Playback tab click either Digital Output or Digital Output Device HDMI 3 Click Set Default and then click OK To return audio to the computer speakers follow these steps 1 Right click the Speakers icon in the notification area at the far right of the taskbar and then click Playback devices 2 On the Playback tab click Speakers 3 Click Set Default and then click OK Intel Wireless Display select models only Intel Wireless Display allows you to share your computer content wirelessly on your TV To experience wireless display a wireless TV adapter purchased separately is required Content that asserts output protection such as DVD and Blu ray discs will not play on Intel Wireless Display For details about using the wireless adapter refer to the device manufacturer s instructions Video 19 3 amp NOTE Be sure that wireless is enabled on your computer before using the wireless display Using HP MediaSmart select models only HP MediaSmart turns your computer into a mobile entertainment center With MediaSmart you can enjoy music CDs and DVD and Blu ray Disc BD movies You can also manage and edit your photo collections MediaSmart includes the following features e Playlist upload support Upload your MediaSmart photo playlists to Internet photo albums Upload your MediaSmart video playlists to YouTube Export your MediaSmart playlist to the CyberLink DVD Suite
23. access the Disk Defragmenter software Help Using Disk Cleanup Disk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up disk space and help the computer to run more efficiently To run Disk Cleanup 1 Select Start gt All Programs gt Accessories gt System Tools gt Disk Cleanup 2 Follow the on screen instructions Using hard drives 45 Using HP ProtectSmart Hard Drive Protection in Windows 7 select models only HP ProtectSmart Hard Drive Protection protects a hard drive by parking the drive and halting data requests under either of the following conditions e You drop the computer e You move the computer with the display closed while the computer is running on battery power A short time after the end of one of these events HP ProtectSmart Hard Drive Protection returns the hard drive to normal operation E NOTE Because solid state drives SSD lack moving parts HP ProtectSmart Hard Drive Protection is unnecessary NOTE Hard drives in the primary hard drive bay or in the secondary hard drive bay are protected by HP ProtectSmart Hard Drive Protection Hard drives connected to USB ports are not covered by HP ProtectSmart Hard Drive Protection For more information refer to the HP ProtectSmart Hard Drive Protection software Help Identifying HP ProtectSmart Hard Drive Protection status The drive light on the computer changes color to show that a drive in the primary har
24. antivirus software using 55 audio functions checking 16 B battery conserving power 27 discharging 26 displaying remaining charge 26 disposing 28 low battery levels 26 replacing 28 storing 28 Battery Check 26 battery information finding 25 battery power 25 battery temperature 28 BIOS determining version 62 downloading an update 63 updating 62 Bluetooth device 2 9 buttons media 15 power 21 volume 16 wireless 3 c cables 1394 40 eSATA 41 USB 39 CardBus PC Cards 32 checking audio functions 16 computer traveling 28 65 configuring audio for HDMI 19 configuring ExpressCards 35 configuring PC Cards 33 connecting to a wired network 9 connecting to an existing wireless network 5 Connection Manager 4 connector docking 43 conservation power 27 creating a wireless connection 2 critical battery level 22 27 critical security updates installing 56 D digital card inserting 31 removing 32 supported formats 31 Disk Cleanup software 45 Disk Defragmenter software 45 DisplayPort connecting 18 docking connector 43 drive light 46 drive media 22 drivers 33 drives external 42 handling 44 hard 42 optical 42 using 45 E electrostatic discharge 68 entering a power on password 55 entering an administrator password 54 eSATA cable connecting 41 eSATA devices connecting 41 defined 40 removing 41 existing wireless network connecting to 5 expansion port 42 ExpressCard configuring 35 defined 35 inse
25. battery power if the AC adapter is disconnected from the computer NOTE When you disconnect AC power the display brightness is automatically decreased to save battery life For information on increasing or decreasing display brightness refer to the Getting Started guide You can keep a battery in the computer or in storage depending on how you work Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage However a battery in the computer slowly discharges when the computer is off and unplugged from external power WARNING To reduce potential safety issues use only the battery provided with the computer a replacement battery provided by HP or a compatible battery purchased from HP Computer battery life varies depending on power management settings programs running on the computer display brightness external devices connected to the computer and other factors Finding battery information in Help and Support in Windows 7 Help and Support provides the following tools and information about the battery e Battery Check tool to test battery performance e Information on calibration power management and proper care and storage to maximize battery life e Information on battery types specifications life cycles and capacity To access battery information A Select Start gt Help and Support gt Learn gt Power Plans Frequently A
26. battery while you are onboard aircraft e When charging or calibrating a battery e When installing or modifying system software e When writing information to a CD a DVD or a BD select models only e When running Disk Defragmenter e When performing a backup or recovery When you connect the computer to external AC power the following events occur e The battery begins to charge e Ifthe computer is turned on the power meter icon in the notification area changes appearance When you disconnect external AC power the following events occur e The computer switches to battery power e The display brightness is automatically decreased to save battery life Using external AC power 29 Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power e The computer does not turn on e The display does not turn on e The power lights are off To test the AC adapter 1 Shut down the computer 2 Remove the battery from the computer 3 Connect the AC adapter to the computer and then plug it into an AC outlet 4 Turn on the computer e Ifthe power lights turn on the AC adapter is working properly e Ifthe power lights remain off the AC adapter is not functioning and should be replaced Contact technical support for information on obtaining a replacement AC power adapter 30 Chapter4 Power management 5 External cards and devices Using Digital Media S
27. cation setting available to the modem is a location setting for the country or region in which you purchased the computer As you travel to different countries or regions set the internal modem to a location setting that meets the operating standards of the country or region in which you are using the modem As you add new location settings they are saved by the computer so that you can switch among settings at any time You can add multiple location settings for any country or region Connecting to a wired network 11 A CAUTION To reduce the risk of losing your home country or region settings do not delete your current modem country or region settings To enable modem use in other countries or regions while preserving your home country or region configuration add a new configuration for each location in which you will use the modem CAUTION To reduce the risk of configuring the modem in a way that violates the telecommunications regulations and laws of the country or region you are visiting select the country or region in which the computer is located The modem may not function properly if the correct country or region selection is not made Windows 7 1 Select Start gt Devices and Printers 2 Right click the device that represents your computer and click Modem settings NOTE You must set up an initial current location area code before you can view the Dialing Rules tab If you do not have a location already set up you are
28. ck 1 on the computer Connecting to a wired network 13 2 Plug the other end of the network cable into a network wall jack 2 E E im p A WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem cable or telephone cable into an RJ 45 network jack 14 Chapter2 Networking select models only 3 Multimedia Your computer may include the following One or two integrated speakers One or two integrated microphones Integrated webcam Preinstalled multimedia software Multimedia buttons or keys Using the media activity controls Depending on your computer model you may have the following media activity controls that allow you to play pause fast forward or rewind a media file Media buttons Media hotkeys specific keys pressed in combination with the fn key Media action keys Refer to the Getting Started guide for information about your computer s media activity controls Audio Your computer provides a variety of audio related opportunities Play music Record sound Download music from the Internet Create multimedia presentations Transmit sound and images with instant messaging programs Stream radio programs Create burn audio CDs using the installed optical drive select models only or on an optional external optical drive purchased separately Using the media activity controls 15 Adjusting the volume Depending on your comp
29. d drive bay or a drive in the secondary hard drive bay select models only is parked To determine whether drives are currently protected or whether a drive is parked select Start gt Control Panel gt Hardware and Sound gt Windows Mobility Center e If HP ProtectSmart Hard Drive Protection is enabled a green check mark is superimposed over the hard drive icon e f HP ProtectSmart Hard Drive Protection is disabled a red X is superimposed over the hard drive icon e Ifthe drives are parked a yellow moon is superimposed over the hard drive icon The icon in the Mobility Center may not show the most up to date status for the drive For immediate updates after a change in status you need to enable the notification area icon To enable the notification area icon 1 Select Start gt Control Panel gt Hardware and Sound gt HP ProtectSmart Hard Drive Protection NOTE If prompted by User Account Control click Yes 2 On the Icon in System Tray row click Show 3 Click OK Managing power with a parked hard drive 46 If HP ProtectSmart Hard Drive Protection has parked the drive the computer behaves in the following ways e The computer will not shut down e The computer will not initiate Sleep or Hibernation except as described in the following Note Chapter 6 Drives NOTE If the computer is running on battery power and reaches a critical battery level HP ProtectSmart Hard Drive Protection allows
30. d metal surface of the drive Do not touch the connector pins on a removable drive or on the computer Handle a drive carefully do not drop a drive or place items on it Before removing or inserting a drive shut down the computer If you are unsure whether the computer is off in the Sleep state or in Hibernation turn the computer on and then shut it down through the operating system Do not use excessive force when inserting a drive into a drive bay Do not type on the keyboard or move the computer while an optical drive is writing to a disc The write process is sensitive to vibration When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media Avoid exposing a drive to temperature or humidity extremes Avoid exposing a drive to liquids Do not spray the drive with cleaning products Remove media from a drive before removing the drive from the drive bay or traveling with shipping or storing a drive If a drive must be mailed place the drive in a bubble pack mailer or other suitable protective packaging and label the package FRAGILE Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives 44 Chapter6 Drives Using hard drives Improving hard
31. d using Power Options in Windows Control Panel Preferences set using Power Options do not affect lights Identifying low battery levels 26 When a battery that is the sole power source for the computer reaches a low or critical battery level the following behavior occurs e The battery light select models only indicates a low or critical battery level E NOTE For additional information about the battery light refer to the Getting Started guide e The power meter icon in the notification area shows a low or critical battery notification E NOTE For additional information about the power meter refer to Using the power meter on page 23 Chapter 4 Power management The computer takes the following actions for a critical battery level e If Hibernation is enabled and the computer is on or in the Sleep state the computer initiates Hibernation e If Hibernation is disabled and the computer is on or in the Sleep state the computer remains briefly in the Sleep state and then shuts down and loses any unsaved information Resolving a low battery level Resolving a low battery level when external power is available A Connect one of the following devices e AC adapter e Optional docking or expansion device e Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available 1 Turn off the computer or initiate Hibernation 2 Replace the discharged batter
32. ded that you upgrade the trial offer or purchase the antivirus program of your choice in order to fully protect your computer For more information about computer viruses type viruses in the Search box in Help and Support Using firewall software Firewalls are designed to prevent unauthorized access to a system or network A firewall can be a software program you install on your computer and or network or it can be a solution made up of both hardware and software Using antivirus software 55 There are two types of firewalls to consider e Host based firewalls Software that protects only the computer it is installed on e Network based firewalls Installed between your DSL or cable modem and your home network to protect all the computers on the network When a firewall is installed on a system all data sent to and from the system is monitored and compared with a set of user defined security criteria Any data that does not meet those criteria is blocked Your computer or networking equipment may already have a firewall installed If not firewall software solutions are available NOTE Under some circumstances a firewall can block access to Internet games interfere with printer or file sharing on a network or block authorized e mail attachments To temporarily resolve the problem disable the firewall perform the task that you want to perform and then reenable the firewall To permanently resolve the problem reconfigure the
33. devices are connected to the network Chapter 2 Networking select models only Network disabled Indicates that all network devices are disabled in Windows Control Panel disconnected Network connected Indicates that one or more network devices are connected to a network Network disconnected Indicates that network devices are not connected to a network Network disabled Indicates that no wireless connections are available disconnected k amp B g Windows XP Icon Name Description Fa HP Connection Manager Opens HP Connection Manager which enables you to create a connection with an HP Mobile Broadband Module select models only t i Wireless connected Indicates that one or more wireless devices are on t 1 Wireless disconnected Indicates that all wireless devices are off Wireless network connection connected Indicates that one or more WLAN devices are connected to m a network Wireless network connection disconnected Indicates that one or more WLAN devices are not y connected to a network Network status connected Connected to the wired network Network status disconnected Not connected to the wired network Turning wireless devices on or off Using the wireless button NOTE A computer may have a wireless button a wireless switch or a wireless action key on the keyboard The term wireless button is used throughout this guide to refer to all
34. ditional information on setting up a network NOTE Some discs such as DVD movies and game discs may be copy protected and therefore unusable through DVD or CD drive sharing To share an optical drive 1 Windows 7 From the computer with the optical drive you are sharing select Start gt Computer Windows XP From the computer with the optical drive you are sharing select Start gt My Computer 2 Right click the optical drive you want to share and click Properties 3 Windows 7 Select the Sharing tab gt Advanced Sharing Windows XP Select the Sharing tab Select the Share this folder check box Type a name for the optical drive in the Share name text box Click Apply and then click OK 1 pP mop To view the shared optical drive Windows 7 Select Start gt Control Panel gt Network and Internet gt Network and Sharing Center Windows XP Select Start gt Control Panel gt Network and Internet Connections Using RAID select models only Redundant Arrays of Independent Disks RAID technology allows a computer to use two or more hard disks at the same time RAID treats multiple drives as one contiguous drive either through hardware or software settings If multiple disks are set up to work together in this fashion they are referred to as a RAID array For additional information about RAID refer to the HP Web site at http www hp com support Using RAID select models only 51 52 7
35. dware and Sound gt Sound Windows XP To check the audio functions on your computer follow these steps 1 Select Start gt Control Panel gt Sounds Speech and Audio Devices gt Sounds and Audio Devices 2 When the Sound and Audio Device Properties window opens click the Sounds tab Under Program events select any sound event such as a beep or alarm and click the arrow button to check the sound You should hear sound through the speakers or through connected headphones 16 Chapter 3 Multimedia To check the recording functions on your computer follow these steps 1 Select Start gt All Programs gt Accessories gt Entertainment gt Sound Recorder 2 Click the recording button and speak into the microphone Save the file to your desktop 3 Open a multimedia program and play back the sound E NOTE For best results when recording speak directly into the microphone and record sound in a setting free of background noise To confirm or change the audio settings on your computer right click the Volume icon on the taskbar or select Start gt Control Panel gt Sounds Speech and Audio Devices gt Sounds and Audio Devices Webcam select models only Some computers include an integrated webcam located at the top of the display With the preinstalled software you can use the webcam to take a photo or record a video You can preview and save the photo or video recording The webcam software enables you t
36. e audio and video degradation loss of audio or video playback functionality or loss of information do not initiate Sleep or Hibernation while reading from or writing to a disc or an external media card E NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation Initiating and exiting Sleep The system is set at the factory to initiate Sleep after a period of inactivity when running on battery power or on external power Power settings and timeouts can be changed using Power Options in Windows Control Panel With the computer on you can initiate Sleep in any of the following ways e Briefly press the power button e Close the display e Windows 7 Select Start click the arrow next to the Shut down button and then click Sleep Windows XP Select Start gt Turn Off Computer gt Stand By To exit Sleep e Briefly press the power button e Ifthe display is closed open the display e Press a key on the keyboard e Tap or swipe the TouchPad 22 Chapter4 Power management When the computer exits Sleep the power lights turn on and your work returns to the screen where you stopped working NOTE If you have set a password to be required on wakeup you must enter your Windows password before your work will return to the screen Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation aft
37. e ee Re ee ee Re ee ee ee Re ee ee ee 45 vii Using HP ProtectSmart Hard Drive Protection in Windows 7 select models only 46 Identifying HP ProtectSmart Hard Drive Protection status sesse see see ee 46 Managing power with a parked hard drive iese ee ee ee ee Re ee ee ee Re ee ee ee 46 Using HP ProtectSmart Hard Drive Protection software sesse sesse ee esse see 47 Using optical drives select models only ee ee ee AR ee Re ee AA ee Re ee ee ee Re ee ee ee ee ee ee 47 Identifying the installed optical drive ee ees ee ke ee eee ee tne ee ee Re ee ee Re ee ee ee Re ee ee 47 Inserting an Optical dio EER EES GEREEN A GR DEE N ve RE ede de ante lade GE Dye ese RE 48 THEY le GE RE EN N EE 48 led ie ER EE RE RE RE EE EE 48 Removing am opucal CISC iss bee Ee DS ee ge eg ED ee Ee EG Re ae Eg Se ie eke ea se DS sees 49 Tay le RE EE AN OR EE OE 49 When the disc tray opens normally ie ee se RR Re ee ee 49 When the disc tray fails tO OPEN ke ee ee ee RR Re ee ee 49 Sorlial soe EE ET OR ER EE EE N 50 Shanng Optical dives EE EE N EE 51 Using RAID select models only Vs ERENS RR Se KEES EE DER GE Seg ee EEN ee ER ge adi 51 er N sesdarceeasicacsdecstediccedat sscdcsscettaderceses scacesadstacensasdtadersedetonctessedtieczecedsssbeceta 52 Protecting the computer i s ass sede Res de ER eg dan ER Ges RA Ee DAE gee AE ged ges aa ee ee bee GR ag 52 Using es ele ER ER N ER ER N EN 52 Setting passwo
38. e ee ee ee Re ee ee ee ee ee 58 Using SoftPaa Download Manager ese ee ee Re Ge AA ee ee ee Re ee AA AAAA ee ee ee Re ee ee ee ee 59 viii 9 Setup Utility BIOS and System Diagnostics ses ss see ee Ee Ee AE RR EER RE ER ER RARR RE ERA Rea Re Ge Ge ee ee RA ER RE RE Ee 60 Using Setup il RE RE EV OM avvaaceasesensenteds 60 Starting Setup dd EE EE EE 60 Changing the language of Setup Utility 0 0 0 0 ee ee Re RR ee RR ee ee ek ee 60 Navigating and selecting in Setup Utility 0 ee ee AA Re AA ee AA ee ee ee ee 61 Displaying system information e ee ee ee ee ee AA ee ee ee ee ek ee ee ee ee ee ee ee ee 61 Restoring factory settings in Setup Utility ee ee ee ee Re ee AA ee Re ee ee ee Ge ee ee 62 Exiting Sep UUN seagen RE EE EE N 62 Updating the BIOS RR EE N EE EE aes 62 Determining the BIOS Version ee ee ee ee Ge RR ee ee ee RR ee ee ee 62 Downloading a BIOS update ee ee RR ee ee Re ee RR ee ee 63 Using System DiaQnOStCs RE OE EE N EE EE N 64 Appendix A Traveling with the computer ee ese cess ER RARR ERA RAGE Ge iania ERA RR RE RR ERA Re Ge Ge Gee Re AAR RARR RE ER Rea ea 65 Appendix B Troubleshooting resources see ese ee EE ER ER RARR RE RR ERA Rea Re Ge Re Ge ee REG Re AA Re ee ER Re ER RR RR ERK Rea ieder aaia 67 Appendix C Electrostatic Discharge EES ERAS K EES GEE GAS EED RGN EE EO RS SN RUK KG Re Ge Eva DEE SES wee SEE Ge EWE HER De Y ee Ee GE ER aN 68 Vie AA N EA EO ER EE 69 1 I
39. eling with a drive Turn off and then disconnect all external devices Shut down the computer Take along a backup of your information Keep the backup separate from the computer When traveling by air carry the computer as hand luggage do not check it in with the rest of your bags CAUTION Avoid exposing a drive to magnetic fields Security devices with magnetic fields include airport walk through devices and security wands Airport conveyer belts and similar security devices that check carry on baggage use X rays instead of magnetism and do not damage drives In flight computer use is at the discretion of the airline If you plan to use the computer during a flight check with the airline in advance If the computer will be unused and disconnected from external power for more than 2 weeks remove the battery and store it separately If you are shipping the computer or a drive use suitable protective packaging and label the package FRAGILE If the computer has a wireless device or an HP Mobile Broadband Module installed such as an 802 11b g device a Global System for Mobile Communications GSM device or a General Packet Radio Service GPRS device the use of these devices may be restricted in some environments Such restrictions may apply onboard aircraft in hospitals near explosives and in 65 hazardous locations If you are uncertain of the policy that applies to the use of a particular device ask for
40. er a period of inactivity when running on battery power or on external power or when the battery reaches a critical battery level Power settings and timeouts can be changed in Windows Control Panel To initiate Hibernation A Windows 7 Select Start click the arrow next to the Shut down button and then click Hibernate Windows XP Select Start gt Turn Off Computer and then hold down the shift key and select Hibernate To exit Hibernation A Briefly press the power button The power lights turn on and your work returns to the screen where you stopped working NOTE Ifyou have set a password to be required on wakeup you must enter your Windows password before your work will return to the screen Using the power meter The power meter is located in the notification area at the far right of the taskbar The power meter allows you to quickly access power settings and view the remaining battery charge e To display the percentage of remaining battery charge and the current power plan or power scheme in Windows XP move the pointer over the power meter icon e To access Power Options or to change the power plan click the power meter icon and select an item from the list Different power meter icons indicate whether the computer is running on battery or external power The icon also displays a message if the battery has reached a low or critical battery level Using power plans A power plan or power scheme in Wi
41. eripherals installed the startup sequence of the computer and the amount of system and extended memory NOTE Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Starting Setup Utility NOTE An external keyboard or mouse connected to a USB port can be used with Setup Utility only if USB legacy support is enabled To start Setup Utility follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter Setup Utility Changing the language of Setup Utility 1 Start Setup Utility 2 Use the arrow keys to select System Configuration gt Language and then press enter 3 Use the arrow keys to select a language and then press enter 4 When a confirmation prompt with your language selected is displayed press enter 5 To save your change and exit Setup Utility use the arrow keys to select Exit gt Exit Saving Changes and then press enter Your change takes effect immediately 60 Chapter9 Setup Utility BIOS and System Diagnostics Navigating and selecting in Setup Utility To navigate and select in Setup Utility follow these steps 1 2 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e To select a menu
42. etup Utility e After this password is set it must be entered each time you access Setup Utility CAUTION If you forget your administrator password you cannot access Setup Utility NOTE The administrator password can be used in place of the power on password NOTE Your administrator password is not interchangeable with an administrator password set in Windows nor is it displayed as it is set entered changed or deleted NOTE If you enter the power on password at the first password check before the Press the ESC key for Startup Menu message is displayed you must enter the administrator password to access Setup Utility Using passwords 53 Password Function Power on password e Protects access to the computer contents e After this password is set it must be entered each time you turn on or restart the computer or exit Hibernation CAUTION If you forget your power on password you cannot turn on or restart the computer or exit Hibernation NOTE The administrator password can be used in place of the power on password NOTE A power on password is not displayed as it is set entered changed or deleted For details about each of these passwords refer to the following topics Managing an administrator password To set change or delete this password follow these steps 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message
43. firewall Installing critical security updates A CAUTION Microsoft sends out alerts regarding critical updates To protect the computer from security breaches and computer viruses install all critical updates from Microsoft as soon as you receive an alert Updates to the operating system and other software may have become available after the computer left the factory To be sure that all available updates are installed on the computer observe these guidelines e Run Windows Update as soon as possible after you set up your computer Use the update link at Start gt All Programs gt Windows Update e Run Windows Update monthly thereafter e Obtain updates to Windows and other Microsoft programs as they are released from the Microsoft Web site and through the updates link in Help and Support Installing an optional security cable NOTE A security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen NOTE The security cable slot on your computer may look slightly different from the illustration in this section Refer to the Getting Started guide for the location of the security cable slot on your computer 1 Loop the security cable around a secured object 2 Insert the key 1 into the cable lock 2 56 Chapter 7 Security 3 Insert the cable lock into the security cable slot on the computer 3 and then lock the cable lock with the key 4 Remo
44. formation Passwords can be set in Windows or in the non Windows Setup Utility that is preinstalled on the computer Chapter 7 Security E NOTE To reduce the risk of being locked out of the computer record each password and store it in a secure place You can use the same password for a Setup Utility feature and for a Windows security feature You can also use the same password for more than one Setup Utility feature For additional information about Windows passwords such as screen saver passwords select Start gt Help and Support Setting passwords in Windows Password Function Administrator password Protects administrator level access to computer contents NOTE This password cannot be used to access Setup Utility contents User password Protects access to a Windows user account It also protects access to the computer contents and must be entered when you exit Sleep or Hibernation QuickLock select models only Protects your information by displaying the operating system Log On window While the Log On window is displayed the computer cannot be accessed until a Windows user password or a Windows administrator password is entered After you set a user or administrator password follow these steps 1 Initiate QuickLock 2 Exit QuickLock by entering your Windows user or administrator password Setting passwords in Setup Utility Password Function Administrator password e Protects access to S
45. heck box next to HP Wireless Assistant icon in notification area 5 Click Apply 6 Click Close For more information refer to the Wireless Assistant software Help 1 Open Wireless Assistant by clicking the wireless icon in Windows Mobility Center 2 Click the Help button Windows XP 1 Select Start gt Control Panel gt Network and Internet Connections gt HP Wireless Assistant 2 Click Properties 3 Select the check box next to Wireless Assistant icon in notification area 4 Click Apply Using HP Connection Manager select models only You can use HP Connection Manager to connect to WWANS using the HP Mobile Broadband Module in your computer select models only A Chapter 2 To start Connection Manager click the HP Connection Manager icon in the notification area at the far right of the taskbar Networking select models only Select Start gt All Programs gt HP Connection Manager gt HP Connection Manager For more details about using Connection Manager refer to the Connection Manager software Help Using operating system controls The Network and Sharing Center allows you to set up a connection or network connect to a network manage wireless networks and diagnose and repair network problems Windows 7 A Select Start gt Control Panel gt Network and Internet gt Network and Sharing Center Windows XP A Select Start gt Control Panel gt Network and Internet Connections gt Net
46. ially system BIOS updates BIOS installation procedures vary Follow any instructions that are displayed on the screen after the download is complete If no instructions are displayed follow these steps 1 Windows 7 Open Windows Explorer by selecting Start gt Computer Windows XP Open Windows Explorer by selecting Start gt My Computer 2 Double click your hard drive designation The hard drive designation is typically Local Disk C Using Setup Utility 63 3 Using the hard drive path you recorded earlier open the folder on your hard drive that contains the update 4 Double click the file that has an exe extension for example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions 999 NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly The following diagnostic tests are available in System Diagnostics e Start up test This test analyzes the main computer components that are required to start the computer e Run in test This test repeats the start up test and checks for intermittent problems that the start up test does not detect e Hard disk test This test analyzes the physical condition of the hard drive and then chec
47. ides This guide is also available on the Web at hitp www hp com ergo Regulatory Safety and Environmental Notices Contains safety and regulatory information and battery disposal information To access the notices select Start gt Help and Support gt User Guides Finding more information about your new computer 1 2 Networking select models only Your computer supports 2 types of Internet access e Wireless Refer to Creating a wireless connection on page 2 e Wired Refer to Connecting to a wired network on page 9 NOTE You must set up Internet service before you can connect to the Internet Creating a wireless connection Your computer may be equipped with one or more of the following wireless devices e Wireless local area network WLAN device e HP Mobile Broadband Module wireless wide area network WWAN e Bluetooth device For more information on wireless technology refer to the information and Web site links provided in Help and Support Identifying wireless and network status icons Windows 7 Icon Name Description d i Wireless connected Indicates that one or more wireless devices are on t f Wireless disconnected Indicates that all wireless devices are off Fa N HP Connection Manager Opens HP Connection Manager which enables you to create a W connection with an HP Mobile Broadband Module select models only T Wired network connected Indicates that one or more network
48. isc carefully as you remove it 3 Close the disc tray and place the disc in a protective case When the disc tray fails to open 1 Insert the end of a paper clip 1 into the release access in the front bezel of the drive 2 Press in gently on the paper clip until the tray is released and then pull out the tray 2 until it stops Using optical drives select models only 49 3 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces E7 NOTE Ifthe tray is not fully accessible tilt the disc carefully as you remove it 4 Close the disc tray and place the disc in a protective case Slot load 1 Press the release button 1 next to the drive 2 Remove the disc 2 by holding it by the edges and avoid touching the flat surfaces 3 Place the disc in a protective case 50 Chapter6 Drives Sharing optical drives Although your computer may not have an integrated optical drive you can access software and data and install applications by sharing an optical drive connected to another computer in your network Sharing drives is a feature of the Windows operating system that allows a drive on one computer to be accessible to other computers on the same network NOTE You must have a network set up in order to share an optical drive refer to Networking select models only on page 2 for ad
49. ks all data in every sector of the hard drive If the test detects a damaged sector it attempts to move the data to a good sector e Memory test This test analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately e Battery test This test analyzes the condition of the battery If the battery fails the test contact HP support to report the issue and purchase a replacement battery You can also view system information and error logs in the System Diagnostics window To start System Diagnostics 1 Turn on or restart the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc When the Startup Menu is displayed press f2 2 Click the diagnostic test you want to run and then follow the on screen instructions NOTE Ifyou need to stop a diagnostics test while it is running press esc 64 Chapter9 Setup Utility BIOS and System Diagnostics A Traveling with the computer For best results follow these traveling and shipping tips Prepare the computer for traveling or shipping Back up your information Remove all discs and all external media cards such as digital cards A CAUTION To reduce the risk of damage to the computer damage to a drive or loss of information remove the media from a drive before removing the drive from a drive bay and before shipping storing or trav
50. lot cards select models only Optional digital cards provide secure data storage and convenient data sharing These cards are often used with digital media equipped cameras and PDAs as well as with other computers To determine the digital card formats that are supported on your computer refer to the Getting Started guide Inserting a digital card A CAUTION To reduce the risk of damage to the digital card connectors use minimal force to insert a digital card 1 Hold the card label side up with the connectors facing the computer 2 Insert the card into the Digital Media Slot and then press in on the card until it is firmly seated a You will hear a sound when the device has been detected and a menu of options may be displayed Using Digital Media Slot cards select models only 31 Removing a digital card A CAUTION To reduce the risk of loss of data or an unresponsive system use the following procedure to safely remove the digital card 1 Save your information and close all programs associated with the digital card 2 Click the remove hardware icon in the notification area at the far right of the taskbar Then follow the on screen instructions 3 Either press in on the card 1 and then remove it from the slot 2 On lt _ Pull the card out of the slot s Using PC Cards select models only A PC Card is a credit card sized accessory designed to conform to the standard
51. m use the following procedure to safely remove the device 1 To remove an eSATA device save your information and close all programs associated with the device 2 Click the remove hardware icon in the notification area at the far right of the taskbar and then follow the on screen instructions 3 Remove the device Using an eSATA device select models only 41 42 Using optional external devices E NOTE For more information about required software and drivers or to learn which computer port to use refer to the manufacturer s instructions To connect an external device to the computer A CAUTION To reduce the risk of damage to the equipment when connecting a powered device be sure that the device is turned off and the AC power cord is unplugged 1 Connect the device to the computer 2 Ifyou are connecting a powered device plug the device power cord into a grounded AC outlet 3 Turn on the device To disconnect an unpowered external device turn off the device and then disconnect it from the computer To disconnect a powered external device turn off the device disconnect it from the computer and then unplug the AC power cord Using optional external drives Removable external drives expand your options for storing and accessing information A USB drive can be added by connecting the drive to a USB port on the computer NOTE HP external USB optical drives should be connected to the powered USB port on
52. moving a USB device A CAUTION To reduce the risk of damage to a USB connector do not pull on the cable to remove the USB device CAUTION To reduce the risk of loss of information or an unresponsive system use the following procedure to safely remove the USB device 1 To remove a USB device save your information and close all programs associated with the device 2 Click the remove hardware icon in the notification area at the far right of the taskbar and then follow the on screen instructions 3 Remove the device Using 1394 devices select models only IEEE 1394 is a hardware interface that connects a high speed multimedia or data storage device to the computer Scanners digital cameras and digital camcorders often require a 1394 connection Some 1394 devices may require additional support software which is usually included with the device For more information about device specific software refer to the manufacturer s instructions The 1394 port also supports IEEE 1394a devices Using 1394 devices select models only 39 Connecting a 1394 device N CAUTION To reduce the risk of damage to a 1394 port connector use minimal force to connect the device A To connect a 1394 device to the computer connect the 1394 cable for the device to the 1394 port gt You will hear a sound when the device has been detected Removing a 1394 device A CAUTION To reduce the risk of loss of informati
53. n 2 O operating system controls 5 optical disc inserting 48 removing 49 optical drive 42 optional external devices using 42 P passwords set in Setup Utility 53 set in Windows 53 PC Cards configuring 33 description 32 inserting 33 removing 34 removing insert 33 software and drivers 33 supported types 32 ports DisplayPort 18 expansion 42 external monitor 17 HDMI 18 Intel Wireless Display 19 VGA 17 power battery 25 conserving 27 options 22 power button 21 power meter 23 power plans customizing 24 selecting 24 viewing current 23 power switch 21 power on password creating 55 entering 55 managing 55 power saving states 22 protecting the computer 52 protecting your wireless network 7 Q QuickLock 52 53 R RAID 51 readable media 22 roaming to another network 7 S security cable installing 56 security wireless 7 setting password protection on wakeup 24 setting power options 22 setup of WLAN 6 Setup Utility changing the language 60 displaying system information 61 exiting 62 navigating and selecting 61 passwords setin 53 restoring factory settings 62 setup utility navigating and selecting 61 restoring factory settings 62 sharing optical drives 51 shutdown 21 SIM inserting 8 removing 8 SkyRoom 17 Sleep exiting 22 initiating 22 slot load optical drive 48 smart card defined 37 inserting 38 removing 38 SoftPags downloading 59 software Disk Cleanup 45 Disk Defragmenter 45 HP Connectio
54. n Manager 4 HP MediaSmart 20 HP ProtectSmart Hard Drive Protection 47 HP SkyRoom 17 HP Wireless Assistant 4 Standby 21 storing a battery 28 switch power 21 system information displaying 61 T temperature 28 testing an AC adapter 30 traveling with the computer 28 65 tray load optical drive 48 troubleshooting resources 67 turning off the computer 21 turning wireless devices on or off 3 U unresponsive system 21 USB cable connecting 39 USB devices connecting 38 description 38 removing 39 USB hubs 38 USB legacy support 60 usingamodem 9 using external AC power 29 using passwords 52 using power plans 23 using power saving states 22 using the power meter 23 V VGA port connecting 17 video 17 volume adjusting 16 buttons 16 keys 16 WwW webcam 17 Windows passwords setin 53 wireless action key 3 button 3 icons 2 protecting 7 setup 6 switch 3 Wireless Assistant software 4 wireless connection creating 2 wireless devices turning on or off 3 wireless encryption 7 wireless network WLAN connecting to existing 5 equipment needed 6 security 7 writable media 22 WWAN device 7 Z zoomed video PC Cards 32 Index 71
55. ndows XP is a collection of system settings that manages how the computer uses power Power plans can help you conserve power or maximize performance Viewing the current power plan Use any of the following methods e Click the power meter icon in the notification area at the far right of the taskbar e Windows 7 Select Start gt Control Panel gt System and Security gt Power Options Setting power options 23 Windows XP Select Start gt Control Panel gt Performance and Maintenance gt Power Options Selecting a different power plan Use any of the following methods e Click the power meter icon in the notification area and then select a power plan from the list e Windows 7 Select Start gt Control Panel gt System and Security gt Power Options and then select an item from the list Windows XP Select Start gt Control Panel gt Performance and Maintenance gt Power Options and then select an item from the list Customizing power plans Windows 7 1 Click the power meter icon in the notification area and then click More power options Or Select Start gt Control Panel gt System and Security gt Power Options 2 Select a power plan and then click Change plan settings 3 Change the settings as needed 4 To change additional settings click Change advanced power settings and make your changes Windows XP 1 Select Start gt Control Panel gt Performance and Maintenance gt Power Options
56. nectors facing the computer Using PC Cards select models only 33 2 Insert the card into the PC Card slot and then press in on the card until it is firmly seated You will hear a sound when the card has been detected and a menu of available options may be displayed E NOTE The first time you connect a PC Card a message in the notification area lets you know that the device is recognized by the computer NOTE To conserve power stop or remove a PC Card when it is not in use Removing a PC Card N CAUTION To reduce the risk of loss of data or an unresponsive system stop a PC Card before removing it 1 Save your information and close all programs associated with the PC Card 2 Click the remove hardware icon in the notification area at the far right of the taskbar and then follow the on screen instructions 3 Release and remove the PC Card a Press the PC Card eject button 1 This action extends the button into position for releasing the PC Card b Press the PC Card eject button again to release the PC Card c Pull the PC Card 2 out of the slot HE s 34 Chapter 5 External cards and devices Using ExpressCards select models only An ExpressCard is a high performance PC Card that is inserted into the ExpressCard slot Like standard PC Cards ExpressCards are designed to conform to the standard specifications of the Personal Computer Memory Card International Association PCMC
57. new location setting 12 Chapter 2 Networking select models only 7 Select a country or region from the Country region list If you select a country or region that is not supported by the modem the country region selection for USA or UK is displayed 8 Enter the area code a carrier code if necessary and the number for an outside line if necessary 9 Next to Dial using click Tone or Pulse 10 Click OK to save your new location setting The Phone and Modem Options window opens 11 Do one of the following e To set your new location setting as the current location click OK e To select another location setting as the current location setting select your preference from the settings in the Location list and then click OK E NOTE You can use the preceding procedure to add location settings for places within your own country or region as well as in other countries or regions For example you could add a setting named Work that includes dialing rules for accessing an outside line Connecting to a local area network LAN select models only Connecting to a local area network LAN requires an 8 pin RJ 45 network cable purchased separately If the network cable contains noise suppression circuitry 1 which prevents interference from TV and radio reception orient the circuitry end of the cable 2 toward the computer a a pap To connect the network cable 1 Plug the network cable into the network ja
58. ng it as a gateway through which other computers may connect to the Internet When two or more computers are connected using Bluetooth and Internet Connection Sharing ICS is enabled on one of the computers the other computers may not be able to connect to the Internet using the Bluetooth network The strength of Bluetooth is in synchronizing information transfers between your computer and wireless devices including cellular phones printers cameras and PDAs The inability to consistently connect two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and the Windows operating system Using GPS select models only Your computer may be equipped with a Global Positioning System GPS GPS satellites deliver location speed and direction information to GPS equipped systems For more information refer to the HP Connection Manager software Help Connecting to a wired network Using a modem select models only A modem must be connected to an analog telephone line using a 6 pin RJ 11 modem cable purchased separately In some countries or regions a specific modem cable adapter is also required Jacks for digital PBX systems may resemble analog telephone jacks but they are not compatible with the modem A WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem or telephone cable into the RJ 45 network jack If the modem cable contains noise suppre
59. ntroduction This guide contains general information about HP and Compaq notebook computers including connecting to a wireless network multimedia power management security and so on E NOTE Some of the features described in this guide may not be available on your computer Finding more information about your new computer The following user guides and reference material are provided with your computer either in print on the computer hard drive or on an optical disc or SD Card Quick Setup poster Guides you through setting up your computer and turning it on The poster is located in the computer box NOTE Refer to the poster for the location of your user guides and reference material Getting Started Contains information about your computer including product specific features backup and recovery maintenance and specifications Help and Support Contains information about the operating system drivers troubleshooting tools and technical support To access Help and Support select Start gt Help and Support For country or region specific support go to http Awww hp com support select your country or region and follow the on screen instructions Safety amp Comfort Guide Describes proper workstation setup and proper posture health and work habits for computer users It also provides important electrical and mechanical safety information To access this guide select Start gt Help and Support gt User Gu
60. o experiment with the following features e Capturing and sharing video e Streaming video with instant message software e Taking still photos For information on how to access the webcam refer to the Getting Started guide For information on using the webcam select Start gt Help and Support Using SkyRoom select models only HP SkyRoom is a video tool that allows video conferencing and desktop sharing so that participants across the world can collaborate in real time You can utilize your existing Microsoft Office Communicator or Jabber contact lists or you can create your own list and add contacts manually For more information refer to the SkyRoom software Help Video VGA Your computer may have one or more of the following external video ports e VGA e DisplayPort e HDMI The external monitor port or VGA port is an analog display interface that connects an external VGA display device such as an external VGA monitor or a VGA projector to the computer Webcam select models only 17 A To connect a VGA display device connect the device cable to the external monitor port IOI E NOTE For product specific instructions on switching the screen image refer to your Getting Started guide DisplayPort The DisplayPort connects a digital display device such as a high performance monitor or projector The DisplayPort delivers higher performance than the VGA external monitor port and improves digital connectivity
61. og gese ed ge See ees ee ewe egg gs 7 Roaming to another network ee ee ek ee AR RA ee ee AR Re ee ee ee ee ee ee ee ee ee ee ee 7 Using HP Mobile Broadband select models only ee ee ee AR Re ee ee ee Re ee ee ee ee ee ee Re ee ee 7 Ese a SIM RE RE EE ER EE iient 8 REMOVING a SIM ee ee Re ee AR Re AA ER Re AR Re ee ee Re ee ee ee Re ee ee ee Re ee ee ee Re ee ee 8 Using Bluetooth wireless devices is EER EES EE SERE ve Gee Ee ERGER ER eu Se EE T NG Ee ee Gees ee eed 9 Bluetooth and Internet Connection Sharing ICS ee ee AR Re ee RR ee ee 9 Using GPS select models only ee ER Re eee GR ee AA ee Re AR Re ee ee ee ee ee ee ee ee ee ee ee ee ee ee 9 Connecting toa wired netWOrK susse ESE cea SEK SEER ERGE See ee EN AGE ee Re ERA Ee ee RR AGE PEER ee GE Ee ee ER ESE See REK Geek Ed 9 Using a modem select models only ee AR AR ee AA ee ee AA ARNE ee ee ee ee 9 Connecting a modem cable ee ee ee ee ee ee ee ee ee ek ee 10 Connecting a country or region specific modem cable adapter iss 10 Selecting a location seting ii RE kirini iin SE DA GE EE OR Ge AE SR Us Ge kg Dee 11 Viewing the current location selection ee RR ee 11 Adding new locations when traveling i iii ee ee Re ee ee 11 Connecting to a local area network LAN select models only ee ee ee 13 Using the media activity controls iuui iss Ese eN sg seed kk Gees EEA Ak ee Ge Ak ks ee E E 15 EE ER EE NE EE OE RE EO N 15 Adjusting We ie
62. on or an unresponsive system stop the 1394 device before removing it CAUTION To reduce the risk of damage to a 1394 connector do not pull on the cable to remove the 1394 device 1 To remove a 1394 device save your information and close all programs associated with the device 2 Click the remove hardware icon in the notification area at the far right of the taskbar and then follow the on screen instructions 3 Remove the device Using an eSATA device select models only An eSATA port connects an optional high performance eSATA component such as an eSATA external hard drive Some eSATA devices may require additional support software which is usually included with the device For more information about device specific software refer to the manufacturer s instructions NOTE The eSATA port also supports an optional USB device 40 Chapter5 External cards and devices Connecting an eSATA device A CAUTION To reduce the risk of damage to an eSATA port connector use minimal force to connect the device A To connect an eSATA device to the computer connect the eSATA cable for the device to the eSATA port F amp ATA al You will hear a sound when the device has been detected Removing an eSATA device A CAUTION To reduce the risk of damage to an eSATA connector do not pull on the cable to remove the eSATA device CAUTION To reduce the risk of loss of information or an unresponsive syste
63. or each computer on the network Roaming to another network When you move your computer within range of another WLAN Windows attempts to connect to that network If the attempt is successful your computer is automatically connected to the new network If Windows does not recognize the new network follow the same procedure you used initially to connect to your WLAN Using HP Mobile Broadband select models only HP Mobile Broadband enables your computer to use wireless wide area networks WWANS to access the Internet from more places and over larger areas than it can by using WLANs Using HP Mobile Broadband requires a network service provider which in most cases is a mobile phone network provider When used with mobile network provider service HP Mobile Broadband gives you the freedom to stay connected to the Internet send e mail or connect to your corporate network whether you are on the road or outside the range of Wi Fi hotspots NOTE You may need the HP Mobile Broadband Module serial number to activate mobile broadband service Refer to the Getting Started guide for the location of the serial number Some mobile network service providers require the use of a subscriber identity module SIM A SIM contains basic information about you such as a personal identification number PIN as well as network information Some computers include a preinstalled SIM If the SIM is not preinstalled it may be included with the HP Mobile
64. or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e To scroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key e To close open dialog boxes and return to the main Setup Utility screen press esc and then follow the on screen instructions E NOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Setup Utility Press f10 to enter Setup Utility To exit Setup Utility menus choose one of the following methods To exit Setup Utility menus without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Ignore Changes and Exit and then press enter To save your changes and exit Setup Utility menus click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File gt Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Displaying system information 1 2 Start Setup Utility Select the Main menu System information such as the system time and date and identification information about the computer is displayed To exit Se
65. ormation for HP business computers without requiring the SoftPaq number Using this tool you can easily search for SoftPaqs and then download and unpack them SoftPaq Download Manager works by reading and downloading from the HP FTP site a published database file containing computer model and SoftPaq information SoftPaq Download Manager allows you to specify one or more computer models to determine which SoftPaqs are available for download SoftPaq Download Manager checks the HP FTP site for updates to the database and software If updates are found they are downloaded and applied automatically SoftPaq Download Manager is available on the HP Web site To use SoftPaq Download Manager to download SoftPaqs you must first download and install the program Go to the HP Web site at http www hp com go sdm and follow the instructions to download and install SoftPaq Download Manager To download SoftPaqs 1 Select Start gt All Programs gt HP Software Setup gt HP SoftPaq Download Manager 2 When SoftPaq Download Manager opens for the first time a window is displayed asking if you want to show only software for the computer you are using or to show the software for all supported models Select Show software for all supported models If you have used HP SoftPaq Download Manager previously go to Step 3 a Select your operating system and language filters in the Configuration Options window The filters limit the number of options tha
66. out the tray 2 4 Hold the disc by the edges to avoid touching the flat surfaces and position the disc label side up over the tray spindle NOTE Ifthe tray is not fully accessible tilt the disc carefully to position it over the spindle 5 Gently press the disc 3 down onto the tray spindle until the disc snaps into place 6 Close the disc tray NOTE After you insert a disc a short pause is normal If you have not selected a media player an AutoPlay dialog box opens It prompts you to select how you want to use the media content Slot load A CAUTION Do not insert 8 cm optical discs into a slot load optical drive It may cause damage to the optical drive 1 Turn on the computer 2 Hold the disc by the edges to avoid touching the flat surfaces and position the disc label side up 48 Chapter6 Drives 3 Gently slide the disc into the slot load optical drive Removing an optical disc Tray load There are 2 ways to remove a disc depending on whether the disc tray opens normally or not When the disc tray opens normally 1 Press the release button 1 on the drive bezel to release the disc tray and then gently pull out the tray 2 until it stops 2 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces NOTE If the tray is not fully accessible tilt the d
67. prompted to enter the location when you click Modem settings Click the Dialing Rules tab Click New The New Location window opens In the Location name box type a name such as home or work for the new location setting a oN SS Select a country or region from the Country region list If you select a country or region that is not supported by the modem the country region selection for USA or UK is displayed 7 Enter the area code a carrier code if necessary and the number for an outside line if necessary 8 Next to Dial using click Tone or Pulse 9 Click OK to save your new location setting The Phone and Modem Options window opens 10 Do one of the following e To set your new location setting as the current location click OK e To select another location setting as the current location setting select your preference from the settings in the Location list and then click OK NOTE You can use the preceding procedure to add location settings for places within your own country or region as well as in other countries or regions For example you could add a setting named Work that includes dialing rules for accessing an outside line Windows XP 1 Select Start gt Control Panel Click Printers and Other Hardware Click Phone and Modem Options Click the Dialing Rules tab Click New The New Location window opens SS SS UM In the Location name box type a name such as home or work for the
68. rds in WindOWS iek ee ee ee Re ee ee RR ee ee Re ee ee ee Re ee ee ee Re ee ee ee 53 setting passwords in Setup Utility sis EES ee REELE Eg ge EE DEERE Ee Ge GESE EED ees E Gee es Pe ee 53 Managing an administrator password 000 ese ee ee ee ee AA ee ee ee ee 54 Entering an administrator password iese ee ee ke ee ee Ge RR ee ee Ge RR ee ee ee 54 Managing a power on password ee ee ee ee ee ee ee 55 Entering a power on password Ee ee AR eee ee AR ee AR ee ee ee ee 55 Usingantivirus eli EE ER EE Ee 55 Using firewall Software iss RE Kg EER SE EE ge De de EER SE ge Ge ee ban D Seg Ee EE ge De ee Eg eg ea 55 Installing critical security updates ee ee tee ene eee ee ee Re ee eee Re ee eee ee Re ee ee ek ke ee ee 56 Installing an optional security cable o oo se ee ie ee ee Re ee ee ee ke ee ee ee Re ee ee ee kke ee ee ek ke ee ee 56 Using the fingerprint reader Select models only ee Re AA ER Re AR ee RR ee ee ee ee ee 57 Locating the fingerprint reader ee ee ee ee Re ee ee RR ee ee ee RR ee ee ee ee ee ee 57 S EE ER EA OR AO AE EE 58 Cleaning Your Computer asss ee eee ee Re AA RR ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee itinin 58 Cleaning the Gis Play it SERE ie EE RE oe oe see sta RE gee ER se Ge ee oe Se ee oe ee 58 Cleaning the TouchPad and keyboard ie ee RR Re ee ee ee RR ee ee ee 58 Updating programs and drivers iese ee ee ee ee ee ee Re ee AR Re ee de ee Re ee ee ee R
69. rity enabled WLAN you are prompted to enter a network security code Type the code and then click Connect to complete the connection E NOTE If no WLANs are listed you are out of range of a wireless router or access point NOTE If you do not see the network you want to connect to click Set up a connection or network A list of options is displayed You can choose to manually search for and connect to a network or to create a new network connection After the connection is made you can place the mouse pointer over the network icon in the notification area at the far right of the taskbar to verify the name and status of the connection E NOTE The functional range how far your wireless signals travel depends on WLAN implementation router manufacturer and interference from other electronic devices or structural barriers such as walls and floors Setting up anew WLAN Required equipment e A broadband modem either DSL or cable 1 and high speed Internet service purchased from an Internet service provider ISP e A wireless router purchased separately 2 e The wireless computer 3 E NOTE Some cable modems include a built in router Check with your ISP to see if you need a separate router The illustration below shows an example of a wireless network installation that is connected to the Internet NOTE When setting up a wireless connection be sure that your computer and wireless router are synchroni
70. rting 36 removing 37 removing insert 36 external AC power using 29 external devices 42 external drive 42 external monitor port 17 F finding more information 1 Index 69 fingerprint reader locating 57 using 57 firewall software 7 55 G GPS 9 H hard drive external 42 HP ProtectSmart Hard Drive Protection 46 HDMI configuring audio 19 HDMI port connecting 18 Hibernation exiting 23 initiated during critical battery level 27 initiating 23 high definition devices connecting 18 19 HP Connection Manager 4 HP MediaSmart 20 HP Mobile Broadband Module 7 8 HP ProtectSmart Hard Drive Protection 46 HP SkyRoom 17 HP USB Ethernet Adapter connecting 13 HP Wireless Assistant 4 hubs 38 l icons network 2 wireless 2 installing critical security updates 56 optional security cable 56 Intel Wireless Display 19 Internet connection setup 6 J Java Card defined 37 inserting 38 removing 38 70 Index K keys media 15 volume 16 L legacy support USB 60 lights drive 46 local area network LAN cable required 13 connecting cable 13 low battery level 26 M maintenance Disk Cleanup 45 Disk Defragmenter 45 managing a power on password 55 managing an administrator password 54 media action keys 15 media activity controls 15 media hotkeys 15 MediaSmart 20 modems connecting a modem cable 10 connecting a modem cable adapter 10 selecting a location setting 11 N network cable connecting 13 network ico
71. sked Questions Using battery power 25 Using Battery Check in Windows 7 Battery Check in Help and Support provides information on the status of the battery installed in the computer To run Battery Check 1 Connect the AC adapter to the computer NOTE The computer must be connected to external power for Battery Check to work properly 2 Select Start gt Help and Support gt Troubleshoot gt Power Thermal and Mechanical 3 Click the Power tab and then click Battery Check Battery Check examines the battery and its cells to see if they are functioning properly and then reports the results of the examination Displaying the remaining battery charge A Move the pointer over the power meter icon in the notification area at the far right of the taskbar Maximizing battery discharge time Battery discharge time varies depending on the features you use while on battery power Maximum discharge time gradually decreases as the battery storage capacity naturally degrades Tips for maximizing battery discharge time e Lower the brightness on the display e Remove the battery from the computer when it is not being used or charged e Store the battery in a cool dry location e Windows 7 Select the Power saver setting in Power Options Managing low battery levels The information in this section describes the alerts and system responses set at the factory Some low battery alerts and system responses can be change
72. specifications of the Personal Computer Memory Card International Association PCMCIA The PC Card slot supports the following types of PC Cards e 32 bit CardBus and 16 bit PC Cards e Type land Type II PC Cards r NOTE Zoomed video PC Cards and 12 V PC Cards are not supported 32 Chapter 5 External cards and devices Configuring a PC Card To reduce the risk of loss of support for other PC Cards during configuration install only the software required for the device If you are instructed by the PC Card manufacturer to install device drivers e Install only the device drivers for your operating system e Do not install other software such as card services socket services or enablers supplied by the PC Card manufacturer Inserting a PC Card A CAUTION To prevent damage to the computer and external media cards do not insert an ExpressCard into a PC Card slot CAUTION To reduce the risk of damage to the connectors Use minimal force when inserting a PC Card Do not move or transport the computer when a PC Card is in use The PC Card slot may contain a protective insert The insert must be removed before you can insert a PC Card 1 Press the PC Card eject button 1 This action extends the button into position for releasing the insert 2 Press the PC Card eject button again to release the insert 3 Pull the insert out of the slot 2 To insert a PC Card 1 Hold the card label side up with the con
73. ssion circuitry 1 which prevents interference from TV and radio reception orient the circuitry end of the cable 2 toward the computer Using Bluetooth wireless devices 9 Connecting a modem cable 1 Plug the modem cable into the modem jack 1 on the computer 2 Plug the modem cable into the RJ 11 telephone wall jack 2 Connecting a country or region specific modem cable adapter Telephone jacks vary by country or region To use the modem and the modem cable outside the country or region in which you purchased the computer you must obtain a country or region specific modem cable adapter To connect the modem to an analog telephone line that does not have an RJ 11 telephone jack follow these steps 1 Plug the modem cable into the modem jack 1 on the computer 2 Plug the modem cable into the modem cable adapter 2 10 Chapter 2 Networking select models only 3 Plug the modem cable adapter 3 into the telephone wall jack Selecting a location setting Viewing the current location selection Windows 7 1 Select Start Control Panel 2 Click Clock Language and Region 3 Click Region and Language 4 Click the Location tab to display your location Windows XP 1 Select Start gt Control Panel 2 Click Date Time Language and Regional Options 3 Click Regional and Language Options Your location is displayed under Location Adding new locations when traveling On a new computer the only lo
74. t are listed in the Product Catalog pane For example if only Windows 7 Professional is selected in the operating system filter the only operating system that is displayed in the Product Catalog is Windows 7 Professional b To add other operating systems change the filter settings in the Configuration Options window Refer to the HP SoftPaq Download Manager software Help for more information 3 In the left pane click the plus sign to expand the model list and then select the model or models of the products you want to update 4 Click Find Available SoftPaqs to download a list of available SoftPaqs for the selected computer 5 Select from the list of available SoftPaqs and then click Download Only if you have many SoftPags to download because the SoftPaq selection and Internet connection speed determine how long the download process will take If you want to download only one or two SoftPaqs and have a high speed Internet connection click Download amp Unpack 6 Right click Install SoftPaq in the SoftPaq Download Manager software to install the selected SoftPags on the computer Using SoftPaq Download Manager 59 9 Setup Utility BIOS and System Diagnostics Using Setup Utility Setup Utility or Basic Input Output System BIOS controls communication between all the input and output devices on the system such as disk drives display keyboard mouse and printer Setup Utility includes settings for the types of p
75. tatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact for example the shock you receive when you walk across the carpet and touch a metal door knob A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components To prevent damage to the computer damage to a drive or loss of information observe these precautions e f removal or installation instructions direct you to unplug the computer unplug it after being properly grounded and before removing a cover e Keep components in their electrostatic safe containers until you are ready to install them e Avoid touching pins leads and circuitry Handle electronic components as little as possible e Use nonmagnetic tools e Before handling components discharge static electricity by touching an unpainted metal surface of the component e f you remove a component place it in an electrostatic safe container If you need more information about static electricity or assistance with component removal or installation contact Customer Support 68 Appendix C Electrostatic Discharge Index Symbols Numerics 1394 cable connecting 40 1394 devices connecting 40 defined 39 removing 40 16 bit PC Cards 32 32 bit PC Cards 32 A AC adapter testing 30 action keys media 15 volume 16 administrator password creating 54 entering 54 managing 54 airport security devices 44
76. th the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment IEC 60950 iv Safety warning notice Table of contents rd Le ve OE EE EE EE ER OE ORE 1 Finding more information about your NEW COMPUTED 00 eee ee ee ee RA ee ee ee ee ee Re ee ee ee ke ee 1 2 Networking Select models only rs EERS SEE ERG oe ER ERGE Ee oe ERGE sg KE Re oe DEK eek KE Ke n ber kke ee Dak ENE e Ee ge EN 2 Creating a wireless CONNECTION ee Re RR ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee ee 2 Identifying wireless and network status ICONS ee ee ee ee Re ee ee Re ee ee ee ke ee 2 Turning wireless devices on or off eise ede ee se de ee ee EE AE de Ge ee dd 3 Using the wireless button ee ee Re ee AR Re ee AA RR ee ee ee Re ee ee ee Re ee ee 3 Using HP Wireless Assistant select models only to turn wireless devices On OF OM EE 4 Using HP Connection Manager select models only ee ee ee ee ee Re ee ee 4 Using operating system controls eee ee Re ee AR ee ee Re ee ee ee ee ee ee ee ee ee ee ee 5 USING EE EO RE EE EE OE RE Ee 5 Connecting to an existing WLAN 0 0 0 cece ee ee Re AA ee ee ee ee ee ee ee ee ee ee ee 5 getting up anew WLAN Es EER Ee AR SE Ke E eed EA E 6 Protecting your WLAN seisis Ese ge see ees vee de edge se ee edge Ee EES D
77. the computer USB drives include the following types e 1 44 megabyte diskette drive e Hard drive module a hard drive with an adapter attached e External optical drive CD DVD and Blu ray e MultiBay device Using the expansion port select models only The expansion port connects the computer to an optional docking or expansion device so that additional ports and connectors can be used with the computer E NOTE The computer has only one expansion port The term expansion port 3 describes the type of expansion port Chapter 5 External cards and devices Using the docking connector select models only The docking connector connects the computer to an optional docking device An optional docking device provides additional ports and connectors that can be used with the computer NOTE The following image may look slightly different than your computer or docking device Using optional external devices 43 6 Drives Handling drives Drives are fragile computer components that must be handled with care Refer to the following cautions before handling drives Additional cautions are included with the procedures to which they apply Observe these precautions Before you move a computer that is connected to an external hard drive initiate Sleep and allow the screen to clear or properly disconnect the external hard drive Before handling a drive discharge static electricity by touching the unpainte
78. tup Utility without changing any settings use the arrow keys to select Exit gt Exit Discarding Changes and then press enter Using Setup Utility 61 Restoring factory settings in Setup Utility NOTE Restoring defaults will not change the hard drive mode To return all settings in Setup Utility to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter Setup Utility Use a pointing device or the arrow keys to select File gt Restore Defaults Follow the on screen instructions oS e pd To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save Changes and Exit and then press enier Your changes go into effect when the computer restarts NOTE Your password settings and security settings are not changed when you restore the factory settings Exiting Setup Utility e To exit Setup Utility and save your changes from the current session If the Setup Utility menus are not visible press esc to return to the menu display Then use the arrow keys to select Exit gt Exit Saving Changes and then press enter e To exit Setup Utility without saving your changes from the current session If the Setup Utility menus are not visible
79. types of wireless controls Refer to the Getting Started guide for information on identifying the location of the wireless button on your computer Creating a wireless connection 3 You can use the wireless button to simultaneously turn on or turn off the wireless network controller and Bluetooth device These devices can be controlled through Wireless Assistant select models only Using HP Wireless Assistant select models only to turn wireless devices on or off A wireless device can be turned on or off using Wireless Assistant If a wireless device is disabled in Setup Utility it must be reenabled in Setup Utility before it can be turned on or off using Wireless Assistant NOTE Enabling and turning on a wireless device does not automatically connect the computer to a network or a Bluetooth enabled device To view the state of the wireless devices click the Show hidden icons icon the arrow at the left of the notification area and position the mouse pointer over the wireless icon A To open Wireless Assistant double click the wireless icon in the notification area If the wireless icon is not displayed in the notification area complete the following steps Windows 7 1 Select Start gt Control Panel gt Hardware and Sound gt Windows Mobility Center 2 Click the wireless icon in the Wireless Assistant tile which is located in the bottom row of Windows Mobility Center 3 Click Properties 4 Select the c
80. using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Sleep or Hibernation Do not insert remove connect or disconnect any device cable or cord 1 Windows 7 Select Start gt Help and Support gt Maintain Windows XP Select Start gt Help and Support and then select the software and drivers update 2 Follow the on screen instructions to identify your computer and access the BIOS update you want to download 3 At the download area follow these steps a Identify the BIOS update that is later than the BIOS version currently installed on your computer Make a note of the date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive b Follow the on screen instructions to download your selection to the hard drive Make a note of the path to the location on your hard drive where the BIOS update is downloaded You will need to access this path when you are ready to install the update amp NOTE Ifyou connect your computer to a network consult the network administrator before installing any software updates espec
81. ust first exit Sleep or Hibernation before shutdown is possible 1 Save your work and close all open programs 2 Windows 7 Select Start gt Shut down Windows XP Select Start gt Turn Off Computer gt Turn Off E NOTE Ifyou have been registered to a network domain the button you click is called Shut Down instead of Turn Off Computer Shutting down the computer 21 If the computer is unresponsive and you are unable to use the preceding shutdown procedures try the following emergency procedures in the seguence provided e Windows 7 Press cirl alt delete and then click the Power button Windows XP Press cirl alt delete Click Shut Down and then click Turn Off e Press and hold the power button for at least 5 seconds e Disconnect the computer from external power and remove the battery Setting power options Using power saving states The computer has two power saving states that are enabled at the factory Sleep and Hibernation When Sleep is initiated the power lights blink and the screen clears Your work is saved to memory letting you exit Sleep faster than exiting Hibernation If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state the computer initiates Hibernation When Hibernation is initiated your work is saved to a hibernation file on the hard drive and the computer turns off N CAUTION To reduce the risk of possibl
82. uter model you can adjust the volume using the following e Volume buttons e Volume hotkeys e Volume keys A WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information refer to the Regulatory Safety and Environmental Notices E NOTE Volume can also be controlled through the operating system and some programs NOTE Refer to the Getting Started guide for information on what type of volume controls your computer has Checking audio functions on the computer Windows 7 To check the audio functions on your computer follow these steps 1 Select Start gt Control Panel gt Hardware and Sound gt Sound 2 When the Sound window opens click the Sounds tab Under Program Events select any sound event such as a beep or alarm and click the Test button You should hear sound through the speakers or through connected headphones To check the recording functions on your computer follow these steps 1 Select Start gt All Programs gt Accessories gt Sound Recorder 2 Click Start Recording and speak into the microphone Save the file to your desktop 3 Open a multimedia program and play back the sound E NOTE For best results when recording speak directly into the microphone and record sound in a setting free of background noise To confirm or change the audio settings on your computer select Start gt Control Panel gt Har
83. ve the key and keep it in a safe place Using the fingerprint reader select models only Integrated fingerprint readers are available on select computer models In order to use the fingerprint reader you must set up a user account with a password on the computer This account allows you to log on to your computer with a swipe of a designated finger You may also use the fingerprint reader to fill in password fields on Web sites and other programs that reguire a logon Refer to the fingerprint software Help for instructions After you create your fingerprint identity you can set up a Single Sign On service that allows You to use your fingerprint scanner to create credentials for any application that reguires a user name and password Locating the fingerprint reader The fingerprint reader is a small metallic sensor that is located in one of the following areas of your computer e Near the bottom of the TouchPad e On the right side of the keyboard e On the upper right side of the display e On the left side of the display Depending on your computer model the fingerprint reader may be oriented horizontally or vertically Both orientations require that you swipe your finger perpendicular to the metallic sensor Refer to the Getting Started guide for the location of the fingerprint reader on your computer Using the fingerprint reader select models only 57 8 Maintenance Cleaning your computer Cleaning the display A CAUTIO
84. work Connections For more information select Start gt Help and Support Using a WLAN A wireless connection connects the computer to Wi Fi networks or WLANs A WLAN is composed of other computers and accessories that are linked by a wireless router or a wireless access point Connecting to an existing WLAN Windows 7 1 2 3 4 Ef Be sure that the WLAN device is on Refer to Turning wireless devices on or off on page 3 Click the network icon in the notification area at the far right of the taskbar Select your WLAN from the list Click Connect If the network is a security enabled WLAN you are prompted to enter a network security code Type the code and then click OK to complete the connection NOTE If no WLANs are listed you are out of range of a wireless router or access point NOTE If you do not see the network you want to connect to click Open Network and Sharing Center and then click Set up a new connection or network A list of options is displayed You can choose to manually search for and connect to a network or to create a new network connection Using a WLAN 5 Windows XP 1 Be surethatthe WLAN device is on Refer to Turning wireless devices on or off on page 3 2 Select Start gt Connect to 3 Select your WLAN from the list e Ifthe network is unsecured a warning is displayed Click Connect Anyway to accept the warning and complete the connection e _If the network is a secu
85. y 6 months If the capacity is less than 50 percent recharge the battery before returning it to storage Calibrate a battery before using it if it has been stored for one month or more Disposing of a used battery A WARNING To reduce the risk of fire or burns do not disassemble crush or puncture do not short external contacts do not dispose of in fire or water Refer to the Regulatory Safety and Environmental Notices for proper battery disposal Replacing the battery In Windows 7 Battery Check in Help and Support notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition If the battery is possibly covered by an HP warranty instructions include a warranty ID A message refers you to the HP Web site for more information about ordering a replacement battery 28 Chapter4 Power management Using external AC power NOTE For information on connecting to AC power refer to the Quick Setup poster provided in the computer box External AC power is supplied through an approved AC adapter or an optional docking or expansion device A WARNING To reduce potential safety issues use only the AC adapter provided with the computer a replacement AC adapter provided by HP or a compatible AC adapter purchased from HP Connect the computer to external AC power under any of the following conditions A WARNING Do not charge the computer
86. y with a charged battery 3 Turn on the computer Resolving a low battery level when no power source is available e initiate Hibernation e Save your work and shut down the computer Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Replace the discharged battery with a charged battery or connect the AC adapter to the computer and to external power 2 Exit Hibernation by pressing the power button Conserving battery power e Select low power use settings through Power Options in Windows Control Panel e Turn off wireless and local area network LAN connections and exit modem applications when you are not using them e Disconnect unused external devices that are not plugged into an external power source e Stop disable or remove any external media cards that you are not using e Decrease screen brightness e Before you leave your work initiate Sleep or Hibernation or shut down the computer Using battery power 27 Storing a battery N CAUTION To reduce the risk of damage to a battery do not expose it to high temperatures for extended periods of time If a computer will be unused and unplugged from external power for more than 2 weeks remove the battery and store it separately To prolong the charge of a stored battery place it in a cool dry place NOTE A stored battery should be checked ever
87. zed To synchronize your computer and wireless router turn your computer and wireless router off and then back on As your network grows additional wireless and wired computers can be connected to the network to access the Internet Chapter 2 Networking select models only For help in setting up your WLAN refer to the information provided by your router manufacturer or your ISP Protecting your WLAN When you set up a WLAN or access an existing WLAN always enable security features to protect your network from unauthorized access WLANS in public areas hotspots like coffee shops and airports may not provide any security If you are concerned about the security of your computer in a hotspot limit your network activities to e mail that is not confidential and basic Internet surfing Wireless radio signals travel outside the network so other WLAN devices can pick up unprotected signals You can take the following precautions to protect your WLAN e Firewall Checks both data and requests for data that are sent to your network and discards any suspicious items Firewalls are available in both software and hardware Some networks use a combination of both types e Wireless encryption Wi Fi Protected Access WPA uses security settings to encrypt and decrypt data transmitted over the network WPA uses Temporal Key Integrity Protocol TKIP to dynamically generate a new key for every packet It also generates different sets of keys f
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