ANDES 3 User Guide
Contents
1. seesssssssssesssse ehem emer nn 20 4 Printer Maintenance uceenex vasi AR RAO RR VACUR OR NE VEA COR RC AER ADR AA RON RN WO RC ar dc 24 4 1 Print Head Cleaning Instructions sss Immer nnn 24 4 2 Charging the Printer Battery sssssssssssseesssseee meme hehe nnn nnns 24 4 3 Verifying Battery Charge State sssssssseessssssse eene emen enn nnns 25 4 4 Battery and Safety Information ssssssssssssseee emnes 26 4 5 Recycling Batteries ccccccccee sec e eee ee esse tees ee enhn nemen nha naa nra nnns 26 AO TE NNN 26 4 7 PANO SUDDIIGS a sie ener EEE FIRE RFEE TEES dU PRA ORE Ub RE E EMI URN 28 5 SDECITICACIONS asassiptraxadsidad did id MO a RON SEAGATE RC EM RC 29 5 1 Printer Specifications sssssesssssseeeeen enn mmm memes nnns 29 SMS tee P eC aO M TINI 29 5 8 ePi sien NG 30 ANDES3 User s Guide Rev 1 1 2 b Customer SUDDONE easaxs ua RR AD EA RON TR RU HOO DON RU DUC A ERA E REED DAL RD RU RN UR RU 6 1 Online Technical Assistance seseseeese Rm Hm emere renean aaa aee eee 6 2 Technical Support REQUEST ccc ccccce cess cece tense tees nh nemen nean nnns ANDES3 User s Guide Rev 1 1 Provisional Declaration of Conformity Telephone 1 781 890 7440 Declares that the Product S O Portable Receipt Printer Model Number ANDES 3 Optionally Containing 1 Bluetooth radio short range OEM module from connectBlue ab cB 0701 01 FCC ID2. M nn 7 Cr Select SCR in direct mode with Serial RS232 nn is the auto timeout of the SCR ESC M nn 8 Cr Select SCR in PassThru mode with BT 802 11 or IrDA on nn is the auto timeout of the SCR 3 7 7 Graphic Logo and Bar Code Commands Command String Printer Action ESC L G n Prepare printer to load image ESC G OxOFF Loading Logo Complete Print stored logo image ESC L g n Print stored logo image ESC z n1 n2 L data Print Bar Code without visible text ESC Z nl n2 L data ANDE S3 User s Guide Rev 1 1 22 3 7 8 Printer Supervisory and Control Commands Command String M B ESC P ESC M 000 Cr ESC M nn0 Cr ESC M C ESC P ESC P ESC P or ANDES3S User s Guide Printer Action Buffer status Print Battery Voltage disable the power down timer sets the power down timer to nn seconds Reset Auto power down to 20 seconds Firmware version query Hardware model query Enable or Disable EOT printer response Rev 1 1 23 4 Printer Maintenance 4 1 Print Head Cleaning Instructions You may need to clean the print head and platen roller after printing a number of rolls of paper whenever you load new supplies or when you see voids in the printout Do not use sharp objects to clean the print head This may damage the printer and require service Open th
3. 802 11b Dip switches 3 4 and 5 must be set to OFF position E 4 3 amp 4 amp 5 Baud Rate SW 3 SW 5 CI OFF LI L4H 8 89 5 120 ON ON OF J 2 29 140 OF OF ON po ON OFF ON Use forfixed DA OFF ON ON tf Parity Bit SW 6 es VE gt gt gt gt 7 0 Parity Disabled OFF DoesnotapplyforkDA l Odd Even SW7 Even Parity Checker ON DoesnotapplyforkDA ee Ullillc Auto Power Save MEE TD P PowerSaveEnabled ON AuoPowrDown ANDES3 User s Guide Rev 1 1 16 Note In order for changes to the dip switch configuration to take effect the printer power must be reset This action occurs automatically when the battery is removed to gain access to the dip switches 3 3 Communications 3 3 1 The ANDES 3 Printer is able to support two modes of communication simultaneously Either RS232 and IrDA If Dip switch 1 is ON or RS232 and 802 11b or Bluetooth If Dip switch 1 is OFF and Dip Switch 2 is ON Dip Switch 2 is used to control the RS232 Port If the Switch is turned ON the RS232 port is disabled and if it is turned OFF the RS232 Port is enabled If RS232 interface is not required disabling the port will save battery power Bluetooth or 802 11 RF communications is available if optional daughter boards are
4. installed The printer can have either Bluetooth or 802 11 enabled but not both of them at the same time Serial Communications specification The RS232C Interface signals for the ANDES 3 Series printers are terminated on a 6 PIN RJ type data connector located on the side of the printer Six connections are provided from the Serial Interface to the host computer The Table 3 below lists the Serial Interface signals and pin outs on the RJ connector and the connector pin locations are shown in Figure 13 A minimum of two connections are required for operation RXD pin 3 and Common pin 1 Note The communication Parameters Baud rate Data Bit and Parity must be set same as the host device settings BJ DATA CONNECTOR SHOWING PIN LOCATIONS FERONT IEW FI GURE 13 RJ DATA CONNECTOR ANDES3 User s Guide Rev 1 1 17 TABLE 3 ANDES 3 Serial RS232C Interface signals R125 CONNECTOR PIN FUNCTIONAL DESCRIPTION SIGNAL NAMIE R5232 from Host INPUT R5232 from Printer OUTPUT Clear to send from Printer OUTPUT T Request to send from Host RTS INPUT oe ermene 3 2 3 1 3 4 Infrared Communications Mode IrDA Dip Switch 1 must be in the ON position The printer can be powered up by pressing the power lt On Off gt switch f no IrDA connection is made the printer will automatically power down to a lower power level to conserve battery life It will remain in a sleep mode unti
5. Flash 768K SRAM 256K int 512K ext Approximately 180 minutes RS 232 IrDA Bluetooth 802 11b 25 black maximum sq in 1 roll of receipt paper is 100 ft 30km Black mark on face of supply Outside 2 0 inches 51 mm Inside 0 40 inches 10 mm Kansaki P300 P310 P350 P354 P390 P530UV TO281CA OP200 TO381N F180 F380 F550 Jujo TF 50KS E2C Honshu FH65BV 3 Rev 1 1 29 5 3 Regulatory Notes 5 3 1 FCC Part 15 Class B This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the deal
6. PVH 070101 Conforms to R amp TTE Directives 1999 5 EC EN 300 328 2 2 EMC Directive 89 336 EEC EN 301 489 1 and 17 and Low Voltage Directive 73 23 EEC EN 61131 2 3 802 11 Wi Fi Module Conforms to the following regulation and or standards i FCC Part 15 Subpart B Class B NEN EN60950 EN55022 Class B EN61000 3 2 EN61000 3 3 EN50024 Supplementary Information The product complies with EMC Directive 89 336 EEC and Low Voltage Directive 73 23 EEC The product conforms to ANSI UL STD 60950 amp Certified to CAN CSA STD C22 2 No 60950 00 CB Certified ETL Listed control 3046813 EC 68 certified IP54 certified Waltham MA USA Signature Antony Revis General Manager ANDES3 User s Guide Rev 1 1 General Precautions Before using this product be sure to read through this manual After reading please keep the manual in a safe place for future reference The information contained herein is subject to change without notice of any type m Extech is not responsible for any operational results regardless of missing information errors or any misprinting in this manual Extech is not responsible for problems created as a result of using options and consumables not approved by them This product is designed for servicing at an Authorized Service Center Other than routine maintenance described in this manual the user should not attempt to repair service or disassemble th
7. 123 kG DOURIERS 72 COLUMNS Abodi kG MOMOSPACES21BT_1BCPI 28 COLUMNS AbCd0123 k M HOSPRCEBZ18T 2BEPI 57 DOLUMNS Atcuctes k3 MOMOSPACESZ1BT 2 CP I BOLD 57 COLUMNG Amcaores kJ MONDSPACEBZ1BT 20CP BOLD 57 COLUMNS anceor2s INSTALLED BARCODES CODE 38 CODE 128 CODABAR PIE oF INTERLEAVED 2 OF 5 UPC EAM JAN PDF417 SSS SS e TS SP oH o SP TT o on oc o 05 eee did ike mn m rm m c CERO HEP EET CENE EXTECH INSTRUNENTS COMPANY 285 Bear Hill Road Holtham HA 82451 htip s unu Extech con EXTECH INSTRUMENTS ANDES 3 PORTABLE THERMAL PRINTER NA EXTECH ANDES 3 PORTABLE THERMAL PRINTER FIGURE 10 SAMPLE SELF TEST 14 3 2 Connecting the Printer The ANDES 3 printer supports Serial RS232 and IrDA compatible infrared communication interfaces Radio frequency RF Bluetooth communication IS available as an optional feature as well as 802 11 interfaces Serial IrDA Bluetooth and 802 116 communication settings can be changed via a DIP switch located on the control card Printer drivers for Windows 95 98 NT 2000 and XP are available from Extech PrinterCE print Control utility is available from Extech for Windows CE devices Printboy Print Utility from Bachmann Software or PalmPrint Utility from StevensCreek are recommended for Palm Pilot devices 3 2 1 Dip Switches Location The DIP switch is located inside the battery compartment as illustrated below indicating the location of t
8. EXTECH INSTRUMENTS ANDES 3 User Guide Revision 1 1 02 14 2008 Extech Instruments Corporation 285 Bear Hill Road Waltham MA 02451 1064 USA Tel 1 781 890 7440 Fax 1 781 890 7864 E mail printers extech com www extech com Table of Contents Provisional Declaration of Conformity n nnnnnnnnnnnnnnnunnnnnnnnnnnnnnnnnnnnnnnnvvuvnnue a General PrECAUTIONS sss AxUREARKEREQEFEAEPEDU EVE EE xFNULR ERN nd TURN FEM RR RENE RNE DONE NR RUE RON ARR GN 5 a E TIT E LT DLOMDEDEM net 5 1 GETTING Started oss seun ss nkanau a wEkusExPENITER RF FEE EVEREEFE FIMIRFNNSENPAVEAVEEEESEKFIEKEE KEEN KR 6 Ll Unpacking tDe PrI O EE FaSpL ERU PUER EUR ARP LM DUE 6 1 2 Installing and Charging the Battery Cartridge sssssssee nn 7 1 3 Redno Ene ENN 9 1 4 Attaching Belt Loop SE 11 2 LODGING SN NE Jason 12 PG oiia Me 015 EG aE SE EE EE 12 22 13 J USING ME PEIHEBE ccssar RUEIANSARREEEAPED RE UNSER EIAS IDA MEUM Udo needs 14 TND NTN 14 3 2 CONDSCEBBO ERE PN pneu E EVER dU FU rr Ru Ir lui ORE PAD 15 3 3 COM i ICAO S exe rears ayn E meta nos teen ey NE wea pee MN EE nee 17 3 4 Infrared Communications Mode IrDA cccc cece eee cee nsec eee eeeee Ihnen 18 3 5 Bluetooth 802 11b Communications Option ccc eee c cece ee eee e eee eeeeeeeeeeeeneneeenees 18 3 6 Magnetic Stripe Reader Option cssssssesssssse nhe nnn 19 3 7 Programming Information
9. LOCATIONS Note Refer to the Troubleshooting guide to determine error or fault condition Table 1 explains the LED indicator status Refer to Figure 4 for the locations described for ON OFF and FEED pushbutton switches and AC adaptor socket ANDES3 User s Guide Rev 1 1 9 Table 1 Reading the LED Status Status Condition Function Flashing HS232 serial mode selected Communicating with hast Transmitting Receiving 802 11b g mode selected Transmitting Receiving ew e mm fem mE Flashing Bluetooth mode selected Communication ANDES3 User s Guide Rev 1 1 10 1 4 Attaching Belt Loop System The belt loop system consists of two parts as seen in Figure 5 A knob located on the back part of the printer just above the battery door A strap with click on connector To attach the strap to the knob insert the knob located at the bottom of the printer into the Slot of the connector Pull down until you hear a click The printer is now secure The loop is then placed over your belt Allow the printer to hang down to either the left or right hip To release the printer press in on the two latches on the connector and pull the knob clear of the slot Note Do not force or pull the printer from the connector without pressing in on the two latches KNOB CONNECTION ILLE RELEASE LATCHES FIGURE 5 KNOB CONNECTION AND QUICK CLIP ANDES3 User s Guide Rev 1 1 11 2 Loading Supplies 2 1 Adding Paper Labe
10. ction Selects International character set Selects PC Line Draw character set Enable emphasized print Disable emphasized print Table 5 shows the International and PC Line Character sets from 32 through 255 Table 5 International and PC Line Draw Character Set gt ae A x f xn iT i SEE wl ENTE wixvizit ty ul 16 e o Al ea I Alale f e niv eise amp 56 7 8 9 lt p Uv YIZHI uly w fxv jz T o l 19 16 e P TAa h Aa Pe a r mlaji eeeli E PC Line Draw Character Set 3 7 4 Printer Graphic Commands Command String Printer Action Select dot line spacing between printed lines ESC J n Graphic Line Feed command ESC P Z Select Online mode characters printed as received ESC P Select Buffer mode characters are printed on D ESC V nl n2 8 bit Graphic command ESC v nl n2 RLE Compressed Graphic command ANDE S3 User s Guide Rev 1 1 3 7 5 Magnetic Card Reader Control Commands When MCR is installed Command String Printer Action ESC M nnm Cr Select MCR with nn auto timeout Where nn 00 to 99 m 1 Reads track I only m 2 Reads track 2 only m 3 Reads track 3 only m 4 Reads track I amp 2 m 5 Reads track 2 amp 3 m 6 Reads track 1 2 amp 3 ESC C Cancel MCR read process 3 7 6 Smart Card Reader Control Commands when SCR is installed Command String Printer Action ESC
11. d be 10VDC Press the lt ON OFF gt switch and wait until all LED s are off Insert the AC adaptor plug into the printer If the amber LED goes on the battery is not fully charged but the charge circuit is functioning The AC power portion of the circuit appears ok To test the DC power Disconnect the AC Adapter once the battery has charged for 5 minutes or so Press and hold the FEED switch then press and release the lt ON OFF gt switch and then release the FEED switch The printer will print a self test receipt If the self test receipt is printed the DC power is ok To test if the battery is accepting charge Press lt ON OFF gt switch and wait until all LED s are off ANDES3S User s Guide Rev 1 1 25 Plug the AC power adapter into the printer Press ON the green LED is illuminated and after about 20 seconds the LED should go off If the amber LED is on this will continue on through this test indicating that the battery is accepting a charge and that the charge circuit is ok At the end of a 180 minute charge cycle the LED will go off 4 4 Battery and Safety Information The printer is powered by a 7 4V Li lon battery cartridge Charging time in the printer is approximately 3 0 hours Take the battery out of printer if storing the printer for long periods of time The battery storage temperature is 40 F to 104 F 4 C to 40 C Do not store a fully charged battery at temperatu
12. d in Section 4 1 Red Error LED on m Check that paper roll is not out and paper door is closed Error reading MCR After extended printing print head may be hot printer will pause before resuming printing If the problem is not identified by following the above trouble shooting guide contact Extech Technical Support Support numbers and Email addresses are listed at Section 6 of this manual Other than routine cleaning and other maintenance described in Section 4 the printer is not intended to be serviced by the user It must be returned to an Authorized Service Center Under no circumstances should the user attempt to take the printer apart ANDES3 User s Guide Rev 1 1 27 4 7 Printer Supplies Part Number 7932811 7932811 1 7932811R 79328l 1R 1 151133 157261 756998 1 757068 757068 CASE 757150 757160 757352 767400 1 767400 2 767400 4 7A1000014 5892R D9 Available from Extech Email printers extech com Download http www fieldsoftware com PrinterC E htm Download http www stevenscreek com pilot do dow nload html ANDESS3 User s Guide Description ANDES 3 PKG ANDES 3 PKG with Bluetooth ANDES 3 PKG 120 with MCR ANDES 3 MCR PKG with MCR and Bluetooth 24V In Vehicle Charger Multi Plug Battery Charger Adaptor US UK Euro amp Australian Plug Spare Belt Loop System ANDES 3 Thermal Paper Pack 4 100 5 rolls ANDES 3 Thermal Paper Case
13. e paper door by pressing the Paper Door Unlock Button on the top cover as Shown in Figure 4 The paper supply door will pop up Remove the paper roll Moisten a cotton swab with isopropyl alcohol and clean the print head Clean the platen roller with a dry cloth or small brush Note You can also use another cotton swab moistened with isopropyl alcohol Turn the platen roller with your finger and run the cotton swab or dry cloth across it Make sure the platen roller is clean all the way around Moisten another cotton swab with isopropyl alcohol Rub the swab across the black mark sensor to remove any build up Moisten another cotton swab and rub the swab across the tear bar to remove any build up Note You may experience dust build up depending on the environment and the quality of the paper supply you use If this occurs use a can of compressed air to blow dust and paper debris out of the printer 4 2 Charging the Printer Battery The printer battery is charged using the wall mounted charger provided Follow these steps to charge the battery pack Note Maker sure the printer and all LED s are OFF before charging battery Plug the charger into an appropriate wall socket then plug the charger line cord into the adapter jack on the side of the printer see Figure 1 The yellow CHARGE LED will illuminate to indicate battery is charging The Charge LED turns off when battery cartridge is fully charged It takes about 180 minutes to fas
14. er or an experienced radio TV technician for help For Bluetooth equipped printers please note The printer contains an OEM Serial Port Adapter from connectBlue with FCC ID PVHO70101 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference 2 this device must accept any interference received including interference that may cause undesired operation 5 3 2 Warranty This printer is warranted by Extech Instruments to be free of defects in parts and workmanship for a period of one year from date of shipment This warranty does not apply to defects resulting from action of the user such as misuse improper wiring operation outside of specification improper maintenance or repair or unauthorized modification Extech specifically disclaims any implied warranties of merchantability or fitness for a specific purpose and will not be liable for any direct indirect special incidental or consequential damages Extech s total liability is limited to the repair or replacement of the product The warranty set forth above is inclusive and no other warranty whether written or oral is expressed or implied 5 3 3 Warranty and or Repair Service A Return Authorization number must be issued before a unit is returned to Extech for repair Once a unit has been properly returned to Extech Note The customer is responsible for ensuring proper packing to p
15. his switch To access to the dip switches open the battery door and remove to battery to access to the DIP SWITCH Figure 11 shows the DIP SWITCH location The functions assigned to these switches are shown in Table 2 Liton Battery A Battery Door Latches MI FIGURE 11 DIP SWITCH LOCATI ON Note Ensure battery Is properly seated before closing the door If the Serial interface is selected the communication Parameters Baud Rate Data Bit and Parity must be set Note Optional serial cable is available for Serial R5232 communication part 5892RJD9Y ANDES3 User s Guide Rev 1 1 15 3 2 2 Setting Dip Switches ON E TECCETT 123 45 6 7 8 FIGURE 12 EXAMPLE DIP SWITCH 1 SHOWN IN ON POSITION Note Be careful when changing dip switch settings Carefully use a pointer on the dip switch you are going to change DO NOT use a screw driver or apply excessive force 3 2 3 Dip Switch Functions Note Developer s refer to Programming Manual for more information Table 2 DIP Switch Settinc Dip Switch Function Switch Switch Switch Notes EET GEN Communication BIZ E SW2 pU Interface EE RS232 IE Baud rate set by Dip switches 3 4 and 5 IrDA Baud Rate can be negotiated up to the value specified through Dip switches 3 4 and 5 BT Baud Rate set for 57600 bps Bluetooth Dip switches 3 4 and 5 must be set to OFF position 802 11 Baud Rate set for 57600 bps
16. ight or right to left The magnetic stripe must be facing toward the paper supply door as indicated below while it is passed through the reader Refer to Table 4 for the description of the LED indicator Status Table 4 Magnetic Card LED I ndicator LED indicator State Status Green ON Ready waiting for card to be swiped OFF Good swipe Card data read OR Card not ready to be swiped Red 0ON Error reading card s data 3 pr NG SS 1 Eat FI GURE 14 USING THE MAGNETI C CARD READER ANDES3 User s Guide Rev 1 1 19 3 7 Programming Information This section lists the printer control commands strings Note System Developers Please refer to ANDES 3 developer s manual for further details Other features may be available and are described in the Developer s manual 3 7 1 ASCII Control Characters Character Hex Dec CONTROL ACTI ON BS 108 08 Back Space 3 7 2 Printer Font Commands Font Name PITCH Character Command String Downloadable size WxH Monospace821BT Monospace821BT 20CPI Short Font 10xi8 ESC HKk 9 NO Monospace821BT 20CPI Bold 10x23 ESC HK 8 NO Monospace821BT 20CPI Normal 10x23 ESCHK 7 NO Monospace821BT 10 CPI Normal 20x23 ESC HK 6 NO Courier Courier Mode O 13 CPI rotated 14x16 ESC HKk 0 No ANDES3 User s Guide Rev 1 1 20 3 7 3 Printer Font Commands Character Set Command String Printer A
17. is product Incorrect operation handling or improper operating environments may cause damage or otherwise affect the proper operation of this product Such actions invalidate the product warranty Safety In this manual and on the Printer and accessories we make use of internationally recognized safety symbols as follows Caution Refer to the explanation in this Manual Caution Risk of electric shock Double Insulation or Reinforced Insulation DC Direct Current or Voltage AC DC Current or Voltage ANDES3S User s Guide Rev 1 1 5 1 Getting Started 1 1 Unpacking the Printer The ANDES 3 portable printer is a full featured portable receipt printer designed for varied job environments including field service field sales hospitality and restaurants ticketing and many others where point of service receipts are required The package contains Printer Battery Cartridge Universal Adapter USA UK European and Australian plugs for charging the battery inside the printer Belt Loop System and Roll of paper supply already loaded in the printer Both cabled and wireless communication is possible Overview Platen Paper Roller Compartment Paper Fead Paper Door Metal Button Unlock Button Tear Bar On Off MCR Slot SCR Slot Window RS232 AC Adaptor USB Window Balt Clip Port Port Port FI GURE 1 PRINTER OVERVI EW ANDES3 User s Guide Rev 1 1 6 1 2 Installing and Charging the Batte
18. l an IrDA connection is made at which time the printer will wake up and print the requested data Pressing the power switch again will turn the printer OFF 3 5 Bluetooth 802 11b Communications Option Bluetooth operation Dip Switch 1 must be in the OFF position Dip Switch 2 must be in the lt ON gt position 802 11b operation Dip Switch 1 and 2 must be in the ON position Note Adjust baud rate settings to match those of the BT or 802 11b module in your computing device The printer can be powered up by pressing the power lt On Off gt switch Pressing the power lt On Off gt switch again will turn the printer OFF Note It is necessary for the mobile computing device you are using to discover the printer Refer to the instructions provided by the systems integrator Note Systems Integrators Refer to the Bluetooth manual provided with your mobile computer and the Bluetooth section of the Developer s Manual 802 1 1b Application Note available for this printer ANDES3 User s Guide Rev 1 1 18 3 6 Magnetic Stripe Reader Option The Magnetic Card Reader is a factory installed option This option requires special application software to read and process cards with a magnetic stripe such as credit cards or driver s license Note Refer to the Figure 14 if your printer is equipped with the optional magnetic stripe reader Quickly swipe the card through the reader either left to r
19. ls The printer can print text bar codes and graphics on thermal receipt paper See Supply Specifications for the width thickness requirements and approved vendors Follow these steps to load printer paper m Open the paper door by pressing the Paper Door Unlock Button on the top cover as indicated in Figure 6 FIGURE 6 OPENING PAPER DOOR Place the paper supply roll into the paper supply well Make sure the paper supply unwinds from the bottom as shown in Figure 7 FIGURE 7 INSTALLING PAPER ROLL Position the paper supply between the print head guides Make sure some supply 2 3 inches extends beyond the top of the paper supply well Close the paper door and press close as shown in Figure 8 ANDES3 User s Guide Rev 1 1 12 FIGURE 8 CLOSING PRINTER 2 2 Tearing Paper The printer s paper door acts as a tear bar Pull one edge of the paper against the tear bar as indicated then tear down and across against the tear bar to tear the paper See Figure 8 for details FIGURE 9 TEARING PAPER The tear bar may have sharp edges Note Using the tear bar is the only way to tear the paper Note Pulling up and pulling sideways without using the tear bar can cause a paper jam due to paper misalignment in the print head mechanism ANDES3 User s Guide Rev 1 1 13 3 Using the Printer 3 1 Initial power up and self test Once the Battery is charged and the paper is loaded an initial power up a
20. minutes The LED will turn off To remove the battery cartridge open the battery door and tip the battery out of the printer Note To ensure a full charge do not operate the printer while charging Note The wall mounted charger is a Class II equipment m Multiple plug configurations comply with most international standards The wall mounted charger is not supplied with plugs for use in Korea Model ANDES3 Input Voltage Current 100 240 VAC 0 4A Input Frequenc 47 63 Hz Output Voltage Current 10VDC 1 32A ANDES3 User s Guide Rev 1 1 8 Do not use a charger not approved by Extech for use with the ANDES 3 Use of an unapproved charger could damage the battery pack or the printer and will void the warranty The battery terminals are well recessed inside the printer Do not allow them to contact conductive material since this may create a short circuit which could cause injury or start a fire When using the wall mounted charger ensure the socket outlet is close to the printer and easily accessible during the battery recharging process Either switch the socket off if supplied with a socket switch or pull out the charger from the socket or disconnect the plug from the printer in the event of any problems 1 3 Reading the LED Status The illustration below points out the location of the LED indicators described in Table 1 Communication Battery Paper Feed Button OnOff Button MCR Emor FIGURE 4 LED INDICATOR
21. nd self test can be performed Press the lt On Off gt switch once This turns printer on LED 1 illuminates in green blue or orange depending on the mode of communication e The printer will stay ON until it is manually tuned OFF e If the printer is set for infrared communications IrDA mode the printer will stay on all the time Pressing the lt On Off gt switch again will turn the printer off Press the lt On Off gt switch to turn the printer off The LED turns off To start the self test press and hold the FEED switch then press the lt On Off gt switch The printer will start printing the self test message Release the FEED and lt On Off gt switches e Press the lt On Off gt or FEED switch to stop the self test print e The first few lines of self test show the printer firmware version the current printer settings for example IrDA or Serial mode and a list of any optional or Special features installed See Figure 10 for details ANDES3 User s Guide Rev 1 1 EXTECH PRINTER 00 978 C 2087 Power Timer OFF Manual Mode R5232L Mode 57 6k B H 1 LIST OF INSTALLED FONTS ME EN ME hen en mm E s k LUURIERB ROTATED 36 LOLUPRES ans dt EN E ee kl QOURIERL 36 COLUMNS AbCd 123 k2 COURIER2 48 COLUMNS AbCd 123 k3 COURIER 57 COLUMNS AbCda123 p COURIERS 64 COLUMNS Rbf40
22. of 100 Rolls Thermal Print Head Cleaning Pen Magnetic Card Reader Cleaning Cards 5 per order Shoulder Strap with Quick Clip Battery Charger 2 Bay Li lon 120VAC Battery Charger 2 Bay Li lon 220VAC Battery Charger 2 Bay Li lon 240VAC Li lon Battery Cartridge 7 4VDC 2200 mAH Serial Data Cable RJ to DB9 PC compatible Windows 95 98 NT 2000 Drivers Windows CE print Utility Palm Pilot print Utility Rev 1 1 28 5 Specifications 5 1 Printer Specifications Height Width Length Weight w battery amp supply Shipping weight Power Operating Temp Limits Storage Temp Limits Operating Humidity Limits Storage Humidity Limits Print Width Printing Method Print Speed Supported Fonts Bitmap 2 5 inches 64mm 6 5 inches 167mm 7 5 inches 192mm 1 8 Ibs 8509 3 3 lbs 1 5kg 7 4 V Li lon battery 32F to 122F 0 to 50C 4F to 140F 20C to 60C 20 to 85 non condensing 5 to 95 non condensing 4 inches wide 104mm 203 dpi 8 dots per mm Thermal Direct Standard normal and bold Large normal Reduced normal and bold Large rotated Supported Bar Codes Codabar Code 39 UCC EAN 128 UPC EAN J AN Interleaved 2 of 5 Code 128 Memory Charging Time Communications Print Ratio 5 2 Supply Specifications Supplies Supply Thickness Supply Width Supply Length Supply Sensing Paper roll diameter Approved Vendors ANDES3S User s Guide 2M
23. res greater than 104 F 40 C for long periods of time the battery may permanently lose charge capacity The recommended temperature for charging is between 68 F 20 C to 77 F 25 C Be sure to use a fully charged battery before long or battery intensive printing sessions Certain operations for example printing receipts with a lot of bar codes and graphics drain the battery more quickly than others Dispose according to your local regulations Do not throw in trash Do not disassemble short circuit heat above 80 C or incinerate The battery may explode 4 5 Recycling Batteries The Rechargeable Battery Recycling Corporation RBRC is a non profit organization created to promote recycling of rechargeable batteries For more information about how to recycle batteries in your area visit www rbrc org 4 6 Trouble Shooting Problem Action Does not feed paper or has Remove any jammed supply a paper jam Reload paper supply Does not print Check or replace the printer s battery Make sure the paper supply is loaded correctly not backwards Verify communication between the host device and the printer by disconnecting the communication cable and performing a printer self test Light printing Check or recharge the battery Adjust the print contrast through print application Voids in printing Clean the print head following the cleaning ANDE S3 User s Guide Rev 1 1 26 NE Instruction liste
24. revent damage in transit as well as the shipping costs back to Extech it will be repaired estimates are provided first if the repair cost is estimated above 100 00 and returned via UPS ground The customer may elect a faster mode of transport at their cost ANDES3S User s Guide Rev 1 1 30 6 Customer Support 6 1 Online Technical Assistance Frequently Asked Questions page http www extech com printer techSupport FAQ html Troubleshooting Guide http www extech com printer techSupport troubleShootGuide html 6 2 Technical Support Request If you need technical assistance regarding software hardware or operation of Extech printers please contact us at Tech Support Form http www extech com printer techSupport support html Email printers extech com Telephone 1 781 890 7440 1 781 890 7864 ANDE S3 User s Guide Rev 1 1 31 EXTECH INSTRUMENTS Portable Printer Division http www extech com Printer Copyright 2007 Extech Instruments Corporation All rights reserved including the right of reproduction in whole or in part in any form
25. ry Cartridge Note One battery cartridge is included with the printer Similar to a cordless phone battery the printer s battery must be charged before using It Extech batteries must be cycled several times to achieve maximum capacity To cycle a battery fully charge it and then allow full discharge through normal use in the printer 1 2 1 Installing the battery Note Refer to Figure 2 below to install the battery pack in the printer Unlock the battery door by sliding the battery door locking tab down Open the battery door Insert the battery as shown The battery side with two contact terminals should be facing down to make contact with the two spring probes inside the battery compartment lose the battery door Lock the battery door by sliding the battery door locking tab up Li lon Battery Battery aar Latches FIGURE 2 INSTALLING THE BATTERY CARTRIDGE Note Ensure the battery is properly seated before closing door To ensure a full charge do not operate the printer while charging ANDES3 User s Guide Rev 1 1 7 1 2 2 Charging the Battery Plug battery charger adaptor output cable into the battery charger connector as shown in Figure 3 FIGURE 3 BATTERY CHARGER Plug battery charger adaptor into the appropriate AC line voltage socket The Yellow Amber charging LED will illuminate indicating that the battery is being charged The battery will be fast charged and after about 180
26. t charge the battery cartridge To insure full charge printer should not be operated while the battery is charging ANDES3S User s Guide Rev 1 1 24 4 2 1 Important Notes on Charging Batteries The model ANDES 3 printers require an adaptor output of LOVDC 1 32A The battery Fast charge is initiated each time the power adapter is connected to the printer The Fast charge controller checks the battery s voltage and temperature before the start of the fast recharge process If the battery voltage or the temperature is outside of the fast charge limits the charger defaults to trickle charge at C 10 or 70 mA rate Optional external battery chargers are available for Extech batteries Refer to Section 4 7 Printer Supplies for detailed information 4 2 2 Important Notes on Replacing Batteries Check for the correct Extech part number for the battery and only use that part for your new battery AA Risk of explosion if battery is replaced by an incorrect type AA Dispose of used batteries according to instructions in Section 4 5 4 3 Verifying Battery Charge State We strongly recommend testing your printer before returning it to Extech Follow these steps to identify and correct any battery power problem that may be encountered These will help to identify that the fault is with the printer and not some other part of your system To test the AC adaptor Use a multi meter and measure the output voltage Output shoul
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