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Toshiba A500D/PRO A500DPRO A500D Personal Computer User Manual

1. Figure 4 3 Removing the HDD from the HDD bay NOTE Do not disassemble the HDD pack when it is working normally Disassemble or replace the HDD pack only if it fails 3 Place the HDD pack on a flat surface such as a desk 4 To separate the plate from the HDD remove four M2 5x3 screws with torque value 3 5kgf Figure 4 4 Removing the HDD plate Satellite 5000 Maintenance Manual 4 11 4 Replacement Procedures Error Style not defined Error Style not defined CAUTION Do not apply pressure to the top or bottom of the drive Installing the HDD Install the HDD according to the following procedures CAUTION To avoid damage always hold the HDD only by its sides 1 Place the HDD into the HDD plate 2 Secure the HDD and its plate with four M2 5x3 screws CAUTION To prevent the HDD plate from being distorted when installing the HDD pack into the laptop do not press the center of the HDD pack Always hold the HDD pack by its sides 3 Install the HDD pack into the correct position in the laptop Connect the HDD pack to the laptop 4 Secure the HDD door by tightening two M2 5x5 screws Satellite 5000 Maintenance Manual 4 12 Error Style not defined Error Style not defined 4 Replacement Procedures 4 4 Memory Removing the Optional Memory Remove the
2. FAST FORWARD FAST REWARD r MUTE STOP PLAY PAUSE VOL harman kardon t harman kardon SPEAKER SPEAKER d USB KENSINGTON LOCK 6 End ma gt harman kardon DC IN OO Cl RJ11 POWER BTN USB 4 TP ENABLE DISABLE SWITCH TP LIGHT BAR ESATA EXPRESS CARD O TOUCH PAD SPDIF HEADPHONE LINE OUT MICROPHONE LINE IN d 9 L TP BTN Satellite LOGO FINGER PRINT SENSOR TP BTN Satellite xl BRIDGE MEDIA ACCESS POWER HDD ODD ESATA ACCESS MAIN BATTERY V EEUU j ae 7 WLAN LED KILL SWITCH CIR CARD READER THERMAL VAN HOLES BATTERY 4 HDD DOOR RAM DOOR B CAS DOOR S 0 I Kw oz C g 9 Figure ID Parts Description Placement Part Satellite ASOOD Maintenance Manual 1 7 1 Hardware Overview Error Style not def
3. Figure 4 8 Removing the modem card Satellite 5000 Maintenance Manual 4 16 Error Style not defined Error Style not defined 4 Replacement Procedures Removing the FM Tuner Remove the FM Tuner and FM jack according to the following procedures and Figure 4 9 1 Remove two M2 5x3 screws from the FM tuner 2 Detach the two cables from the front and back of the FM tuner M2 5X3 2 Figure 4 9 Removing the FM Tuner Installing the Modem Card Install the modem card according to the following procedures 1 Attach the cable to the back of the modem card 2 Install the card in the correct position and secure it with two M2 5x3 screws Satellite AS00D Maintenance Manual 4 17 4 Replacement Procedures Error Style not defined Error Style not defined Installing the FM Tuner 1 Attach the cable on the back of the FM Tuner 2 Seat the FM Tuner in the correct position on the motherboard and attach the cable on the front of the FM Tuner to the motherboard 3 Secure the FM Tuner to the motherboard with two M2 5x3 screws Satellite 5000 Maintenance Manual 4 18 Error Style not defined Error Style not defined 4 Replacement Procedures 4 7 ODD Removing the ODD Bay Module NOTE The installation and removal procedures are the same for all the modules that can be inst
4. Figure 4 68 Removing the left USB Board from the logic lower assembly Installing the Left USB Board Install the left USB board according to the following procedures 1 Seat the USB board in the correct position on the left side of the logic lower assembly 2 Secure the USB board to the logic lower assembly with one M2 5x4 screw Satellite 5000 Maintenance Manual 4 68 Error Style not defined Error Style not defined 4 Replacement Procedures 4 25 Right USB Board Removing the Right USB Board on the Right Side Remove the Right USB board according to the following procedures and Figure 4 69 1 Wrap a flat balde screwdriver with three layers of tape L Figure 4 69 Wrap the flat blade screwdriver with tape 2 Disconnect the FFC cable from the motherboard Satellite A500D Maintenance Manual 4 69 4 Replacement Procedures Error Style not defined Error Style not defined 3 Tear the FFC cable up from the logic lower assembly Figure 4 70 Wrap the flat blade screwdriver with tape 4 Pry up the right USB Board from the right side with a flat blade screwdriver wrapped with three layers of tape Be careful not to scratch the FFC cable Figure 4 71 Removing the USB Board on the right side Satellite 5000 Maintenance Manual 4 70 Error Style not defined Error Style not defined 4 Replacement Procedures Installing the Right USB Board Ins
5. quo 34 Wireless LAN Troubleshooting ux 36 Camera 381 38 bluetooth Troubles eese c u QQ 40 Media slot Troubleshooting ode oa Fer co px head 43 HDD Triouple 00152 duo ater qunm di mbi ai dicbus etam uam bebes 45 Tro bleshootne zulu sakes TOR qaqa 47 FID IVT Troubles MOOS uuu 49 Display Port Ero bleshoOLIBE be enel be teat abe 51 SPDIF reden rr keds 53 MIC Tro bleshOOUll9 ota sina Saca 55 Finser LroubleslOOH Bg oer 57 ENV dunner Troubles teaver oman MPa Praia LEE 59 FO SATACProubleshooli e xiu uode vut ud a et aod EDS as 62 Felica TroublesHOOD n ooo oe abutere Fecha 64 UWB PrOuUDICSNOOUNS u ota oie DX 66 E ome 68 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Figures Figure 2 1 Figure 2 1 Figure 2 3 Figure 2 4 Figure 2 5 Figure 2 6 Figure 2 7 Figure 2 8 Figure 2 9 Figure 2 10 Figure 2 11 Figure 2 12 Figure 2 13 Figure 2 14 Figure 2 15 Figure 2 16 Figure 2 17 Fig
6. Figure 4 5 Removing the RAM door Satellite 5000 Maintenance Manual 4 13 4 Replacement Procedures Error Style not defined Error Style not defined 4 Spread out the two memory lock latches so that the memory pops up Please follow the procedure as shown in Figure 4 6 Figure 4 6 Removing the RAM from the connectors 5 Pull the memory up and out at an angle using care to avoid touching the connectors Installing the Optional Memory Install the optional memory according to the following procedures after checking that the laptop is turned off CAUTION Install the optional memory after turning off the laptop If this is violated the laptop or memory can be damaged 1 Insert the memory into the connector at an angle of 45 degrees 2 Press down on the memory module so that it is secured with both memory lock latches 3 Reinstall the optional RAM door 4 Secure the RAM door with one M2 5x5 screw After the laptop is turned on check the hardware configuration in the Hardware Setup or TESTUP program to make sure that t
7. Signal Name vo ow ws o Low pose o we wem o ww o ves s pos o po o CONFIDENTIAL SatelliteA500D ProA500D Maintenance Manual 18 Table C 18 Internal Microphone Connector pin assignments 2 pin vo io INT MIC C 19 JLINE Table C 19 HEADPHONE Connector pin assignments 10 pin 10 vmi suene NBA PLUG 2 3 HP 4 GND 5 NBA PLUG 6 GND 7 GND 8 SPDIF R 9 5VS 10 GND 20 Table 20 Keyboard Connector pin assignments 34 pin 1 NUM_LED SatelliteASOOD Pro A500D Maintenance Manual CONFIDENTIAL C 11 Oo N 11 15 17 19 21 23 25 27 29 31 33 21 JCS O N ow C 22 JPO CAPS LED KSI5 KSO15 KSO11 509 5013 KSO6 KSO5 KSO4 KSO1 NC KSO17 KSO16 10 12 14 16 18 20 22 24 26 28 30 32 34 3VS KSI6 KSIO KSI3 KSI7 KSO12 KSO10 KSO8 KSO7 KSO14 KSO3 KSOO KSO2 NC NC 3 5 Table 21 FUN B connector assignments Signainame 10 vo 3VL NC NC ESB DAT CAP_RST WER 2 5VALW 4 NC 6 CAP_INT 8 ESB 10 GND Table 22 connector pin assignments 6P pin Summe io Sete
8. 43 HDD trouble shOOune Process 25225 ra E 45 CRT failure troubleshooting process 2 0 0 2 222 2 47 HDMI troubleshooting process 0 0 0 0 0 0 49 Display port troubleshooting process 4 4 2 2 51 SPDIF tro bleshooting process EPI DE RR 53 troubleshooting DIOCOSS unen iem 55 Finger printer troubleshooting process 57 FM ner Troubleshoot gu e uu alunt aa 59 E SA TA 555 ren 62 Pelica Trou DICSHOOUN 64 UWB Troubles NO OU vare 66 SG 68 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual2 2 Troubleshooting Procedures Tables 2 Batey EE 10 Table 2 2 DCN UGE DD ii asa baha u uska asa 11 2 1 Troubleshooting Introduction Chapter 2 describes how to determine if a Field Replaceable Unit FRU in the computer is causing the computer to malfunction The FRUS covered are 1 Display 7 Speaker 13 Bluetooth 19 FM Tuner 2 USB Floppy 8 Optical drive 14 HDMI 20 E SATA 3 Keyboard 9 Modem 15 Display port 21 Felica 10 card 16 SPDIF 22 UWB 5 TV
9. 4 20 Removing two screws from the battery lodgIng 4 22 Removing the keyboard cover 4 23 Removing screws from the keyboatd 4 23 4 24 Removing the screws from the bottom of laptop 4 25 Removing eight screws from the laptop 4 26 Detaching cables from the laptop esses nnne 4 27 Removing the power u uuu ua rev cent esas atus ev plua Mua n 4 28 Removing She Spe MEETS 4 29 Removing the Bluetooth Card 4 30 Removing the screws from the touchpad bracket 4 31 Removing the Touchpad boards and Fingerprint board 4 32 Removing the LED 0 1 6100 0 0 6 000000000000 4 33 Removing the thermal fan from the logic lower assembly 4 34 Removing the WLAN ruo 4 35 Removing motherboard from logic lower assembly 4 36 Removing the IN CONN and c
10. NN D O D YP 810 Jaa ver So KT D Ol g O_6O b D D Figure 4 32 Removing the VGA Board Satellite 5000 Maintenance Manual 4 40 Error Style not defined Error Style not defined 4 Replacement Procedures Installing the VGA Board and VGA Thermal Module Install the VGA board and thermal Module according to the following procedures 1 Reapply Shinetsu 7762 grease on the VGA thermal module as shown in Figure 4 33 If you use one new VGA thermal module remove the release papers on the thermal pads first Thermal Pad Figure 4 33 Reapply the Shinetsu 7726 grease on the thermal module and remove any release papers 2 Seat the VGA board in the correct position on the motherboard and secure it with four 2 00 screws according to the number sequence sealed on the thermal module Satellite 5000 Maintenance Manual 4 41 4 Replacement Procedures Error Style not defined Error Style not defined 4 19 CPU and Thermal Module Removing the CPU and Thermal Module Remove the CPU and the CPU thermal module according to the following procedures and Figures 4 34 4 35 CAUTION When removing the thermal module keep the following in mind ja The thermal module can become very hot during operation Be sure to let it cool down before starting the repair work If you remove the
11. 4 34 REMOVING dE sod uot an 4 35 Removing motherboard from logic lower assembly 4 36 Removing the IN CONN and 4 37 PICKING x z cert m Monk da a 4 37 Align the DP CONN S PDIF CONN Audio CONN and RJ45 CONN 4 38 the Dn ect ete standin meee oases 4 39 Satellite ASOOD Maintenance Manual 4 Replacement Procedures Figure 4 32 Figure 4 33 Figure 4 34 Figure 4 35 Figure 4 36 Figure 4 37 Figure 4 38 Figure 4 39 Figure 4 40 Figure 4 41 Figure 4 42 Figure 4 43 Figure 4 44 Figure 4 45 Figure 4 46 Figure 4 47 Figure 4 48 Figure 4 49 Figure 4 50 Figure 4 51 Figure 4 52 Figure 4 53 Figure 4 54 Figure 4 55 Figure 4 56 Figure 4 57 Figure 4 58 Figure 4 59 Removing the VGA BO at 4 40 the Shinetsu 7726 grease the thermal module temove any release papers oun 4 41 Removing the Thermal Module spring screws 4 42 ine qne Pus ioe et 4 43 Reapply the Shinetsu 7726 grease on the thermal module and remove ANY release papers ere are 4 44 Removing the display assembly u ec etuer tene oh eda 4 45
12. rer herent 4 47 4 48 Removing the LCD Bezel Assembly from the high end model 4 48 Wrap the flat blade screwdriver with tape 4 49 Pe SSW qon utes 4 49 Piy up ibe bezel hinge oc eiectus tutte imde 4 50 Release herestpli Te DOORS 4 50 Push the right side of the bezel upward 4 51 Push the left side of the bezel upwatrd 4 52 Release hooks from the bottom of the bezel 4 53 Release hooks from the right and left side of the bezel 4 53 Release the hooks from the upper side of the 4 54 Press the bezel hinge wall 4 55 Press the bottom hooks on the display assembly 4 55 Press the left and right side of the bezel for the low end model Press the hooks on the left and right side of the bezel for the high end model 4 56 Press the bezel upside 441 01 220 0 600000000 00000000000 000000028 4 56 Iseniovine the Inverter caius eu etra
13. 48 HDMI ONS 50 Display Port 9 52 54 MIC 56 Finger OO BUCS 0 OWN 58 FM tuner FOU Ie SIO OLS uuu uuu gt 60 ES DA TOUS OOM u uu 66 Ie Ca OO i _____ __ 69 UWPD EroubleShOOLlE irs ciccceossinsacsscreconsievonaceeetencs ___ _______8_ _6____8_ 6_ 71 IT rei E 75 Chapter 3 Tests and Diagnostics 3 3 2 22 3 4 3 5 3 6 3 7 3 8 3 9 3 10 3 11 3 12 3 13 3 14 Jl rere esterase m 3 o ui me Din 2 4 Display Configuration 8 rm 9 Ji OI E 9 T 11 TODT T S sis ns 1 Memory RTT 14 PCY DOAN 14 Mouse ____ 16 LCD Prke Mode Tel 17 CS ya 18 NIN cr noose 20 i 23 Satellite A500D Pro A500D Series Maintenance Manual CONFIDENTIAL vii 515 BUTION 3 16 Ist HDDTest 5217 RDM iii a
14. eov Figure YU keyboard 26 NW Keyboard Figure NW keyboard 27 Scandinavian ND Keyboard Figure ND keyboard jefe ry 7 8 9 Ir t ds Figure AC keyboard 29 Canadian Bilingual CB Keyboard Figure CB keyboard 30 Romania RO Keyboard p LE LOCK Figure RO keyboard 31 Bulgaria BU Keyboard Fiz E3 zg um Figure BU keyboard 32 n JP Keyboard Esc F amp F Fil Fiz E F Fake T TI exp 4 i v z r EN Lil i REED a Figure JP keyboard Torque DISCRIPTION Part number LCD PANEL TO LCD BREAKET H L T LCD HINGE TO LCD so 000007300 6 LCD BEZEL LCD BRK LCD COVERM 25 20 000006260 2 LCD BEZEL LCD BRK TO LCD COVER L 22 20 000006200 INVERTER LCD COVER 44 80 MAO000080G0 1 _ opp BRK _ _ _ 14 20 MAO000000G0 2 HDD BREAKET _ _ _ 25 0 0303200 conn tome _ 0 2006000 2 Hoo conn TomB
15. 4 14 Removing UWB Mod le usya uuu Suha u aysa 4 15 Removing e modem Catha u uu abu una 4 16 Removing the PIM TUBE ee ee tonta o sateen 4 17 Removing the ODD Bay 4 19 Removing the bracket from the ODD drive 4 20 Removing two screws from the battery lodgIns 4 22 Removing the keyboard COVE uum u aed Pt o erie 4 23 Removing screws from the keyboard 4 23 Removing the tun e a IUe aem 4 24 Removing the screws from the bottom of the laptop 4 25 Removing eight screws from the 4 26 Detaching cables from the 4 27 Removing the power nnne 4 28 REmOVine SPEAK CIS aito e an ed Abuso mat aes 4 29 Removing the BIUetootli ard iic e Mtn eu e aan aM 4 30 Removing the screws from the touchpad bracket 4 3 Removing the Touchpad boards and Fingerprint board 4 32 Removine the LED iioii tpe una pute ea era d pra sees sured ees 4 33 Removing the thermal fan from the logic lower assembly
16. 2 Troubleshooting Procedures Procedure 1 External keyboard check Connect a USB keyboard to one of the computer s USB ports and then boot the computer The computer automatically detects the external keyboard If the external keyboard works correctly the internal keyboard or its connections may be faulty Go to Procedure 2 If the external keyboard appears to have the same problem as the internal keyboard the system board may be having some problem Replace it with a new one and following the instructions in Chapter 4 Procedure 2 Diagnostic check Run the test and Diagnostics Program which will automatically execute the Keyboard Test Refer to Chapter 3 Tests and Diagnostics for more information on how to run the program If an error is located go to Procedure 3 If an error does not occur the keyboard 18 functioning ok Procedure 3 Connector and replacement check The keyboard and or system board may be disconnected or damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 Make sure the keyboard cable is firmly connected to the system board If the connection is loose reconnect firmly and repeat Procedure 2 If there is still an error go to Check 2 Check 2 keyboard may be damaged Replace it with a new one following the instructions in Chapter 4 If the problem still exists perform Check 3 Check 3 The system board
17. Fingerprint Sensor The computer has a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints By enrolling the ID and password to the fingerprint authentication device it 1s no longer necessary to input the password from the keyboard Just by swiping the finger against the fingerprint sensor The finger print sensor 15 located at the center of the Touch Pad panel and is an Authentec AES2550 Satellite 5000 Maintenance Manual 1 5 I Hardware Overview Error Style not defined Error Style not defined DislpayPort 20 pin DisplayPort is installed on some computers to send and receive HD and SD video and audio signals similar to HDMI Support Display 1 0 and 1 1 protocols for dual mode adapter L TV Tuner BTO Some models are equipped with ATSC NSTC for Express card type TV tuner and PCIE mini type for the reception and playback of DVBT Sound system The integrated sound system provides support for the computer s internal speakers and microphone also allowing an external microphone and headphones to be connected via the appropriate Jacks The computer has two Harman or Kardon Odyssey2 speakers Satellite 5000 Maintenance Manual 1 6 Error Style not defined Error Style not defined 1 Hardware Overview Figure 1 1A shows the computer and its system unit configuration gt
18. 5 20 MMCK20000G0 2 BATTERY CONN TOMB 5 20 MMCK20000G0 2 EXPRESS CARD SOCKET TOMB 15 20 MMCK20000G0 SPEAKERNET 24 0 2003000 2 gsp 820 MAO000000G0 _ SSD BREAKET 11 14 20 MAO000025G0 _ POWER SW BOARD TO UPPER 25 20 000007060 2 TOUCH SW BOARD TO UPPER 28 80 MAO00007G0 1 TOUCH PAD LED BOARD TO UPPER 25 07 000005 460 TP BREAKET TO TOUCH PAD SW BOARD 22 20 MAO00007G0 1 BREAKET TO TOUCH PAD LED BOARD 25 20 MAO00007GO 1 BREAKET TO UPPER 8 30 MAO00007 G0 2 FeieaTOUPPER 1777 15 20 000005460 SPEKAER Lm TO UPPER 05 30 MA000009KG0 4 _ SADDLE TO LOGICLOWER 28 20 000006200 HDD DOOR TO LOGIC LOWER 028 20 000003500 2 DOORTOLOGICLOWER 25 20 MAO000035G0 MIFICARDTOMBMINIcARD 1 000006000 2 TUNNER 3G GPS MINI CARD 25 20 000006060 2 uwa mini caRD 77 25 20 000006000 2 caRDTOMB 25 0 MAO00008WGO 2 FMTUNNERCARD 24 0 MAO00008WGO 2 FAN sso 000006200 Lowen Touer 08 30 MAO00005YGO 15 s UPPER LOWER MACA25001G80 3 assy To Lower 28 20 MAO000060260 _ Lon assy ro Lower ______ MAO000062G0 _ Torque DISCRIPTION Part number KEYBOARD TO LOGIC am
19. _ LED ON OFFBTN SMB CK 12 CONFIDENTIAL 3VS GND SMB SatelliteAS00D ProA500D Maintenance Manual C 23 JREAD Table C 23 CARD READER connector pin assignments 40P pin Signainame 10 mme Signal Name vo 1 SDCD 2 XDWP SDWP 3 VCC_OUT 4 XD_SD_D7 5 XD SD D6 6 XD SD D5 7 XD SD D4 8 XD SD MS D3 9 XD SD MS D2 10 XD SD MS D1 11 GND 12 XD SD MS D1 13 SDCMD MSBS X 14 XD SD MS DO DWE 15 XD SD MS D1 16 XD SD D7 17 XD SD MS DO 18 XD SD D6 19 XD SD MS D2 20 SDCLK 21 OUT 22 XDCD1 MSCD 23 XD SD D5 24 XD SD MS D3 25 SDCMD MSBS X 26 MSCLK DWE 27 XD SD D4 28 VCC_OUT 29 XD SD MS D3 30 XD SD MS 02 31 GND 32 XD SD MS DO 33 XDWP SDWP 34 SDCMD MSBS X DWE 35 XD_ALE 36 XD_CLE 37 XDCE 38 XD_RE 39 XD RB4 40 XD CD C 24 JEXMIC Table C 24 EXMIC connector pin assignments 5P pin 10 Pin no SignalName v0 1 GND 2 MIC1 L 3 MIC1 R 4 MIC SENSE SatelliteA500D Pro A500D Maintenance Manual CONFIDENTIAL C 13 5 C 25 JSPKL Table C 25 SPKL connector pin assignments 4P pin 1 SPK L1 2 SPK L2 3 NC NC C 26 JSPKR Table C 26 SPKR connector pin assignments 4P pin 1 SPK R1 2 SPK R2 3 NC NC C 27 JTOUCH Table C 27 T P connector pin assignments 4P pin Summe mute Summe 5VS TP_CLK 3 TP_DATA 4 GND 28 JBCAS1 Table C 28 B CAS connector pin assignments
20. A500D Series Maintenance Manual CONFIDENTIAL D 1 D 2 Table D 1 Scan codes set 1 and set 2 2 4 Kd Code set 1 Code set 2 eytop Wee Break make Break _ Caps Lock A AC 0 Enter Shift L No 102 key Z lt Shift CONFIDENTIAL Satellite ASOOD Pro A500D Series Maintenance Manual Table D 1 Scan codes set 1 and set 2 3 4 Code set 1 Code set 2 Ctrl L Alt L Space ALT R Ctrl R Ins Del Home Satellite ASOOD Pro A500D Series Maintenance Manual CONFIDENTIAL D 3 D 4 Notes a Ie Table D 1 Scan codes set 1 and set 2 4 4 Wake mae _ F11 F12 PrintSc ox Pause Fn Win Scan codes differ by mode Scan codes differ by overlay function Combination with the Fn key gives different codes The Fn key does not generate a code by itself This key corresponds to key No 42 in a 102 key model Refer to Table D 6 No 124 key scan code Refer to Table D 7 No 126 key scan code CONFIDENTIAL Satellite ASOOD Pro A500D Series Maintenance Manual Table D 2 Scan codes with left Shift key Code set 1 Code set 2 AA EO 35 B5 EO EO FO 12 A4A EO EO AA EO 52 EO FO AA EO 53 EO FO EO AA EO 4B EO FO EO AA 47 EO FO EO AA EO 4F EO FO EO AA 48 EO FO EO AA EO 50 EO FO EO AA EO 49 EO FO EO AA EO 51 EO FO EO AA
21. KeveoARDCOVERTOLOGIC 15 20 2500100 2 SYSTEMLEDBOARDTOLOGIC 1 24 04 000007000 1 _ use Boarp 25 39 000007060 1 _ MeTotocic 7 25 0 000005 60 LOW BATTERY HOUSING TO UPPER 5 20 MAO00007G0 2 TV TUNER GABLER 7 28 20 MAO00007 G0 1 _ cpu THERMALMODULE 7 077000 00 VGA THERMAL ________ 077000100 4 077000 00 4 CPU WITH VGA THERMAL MODULE 0000096 0 Appendix G Reliability The following table shows MTBF Mean Time Between Failures for each component Table G 1 MTBF Time hours Keyboard 60 000 Optical DVD CD drive 60 000 AC adaptor 60 000 Satellite AS00D Pro A500D Series Maintenance Manual CONFIDENTIAL G 1
22. gant 24 30 costes tacts uates 31 33 Satellite A500D Satellite A505D Satellite ASO7D Satellite Pro Series T amp D 3 Tests and Diagnostics 3 1 The Diagnostic Test This chapter explains how to use the Test amp Diagnostic program to test the functions of the Base on Bradford 10AR 10A RG T amp D version 1 0 hardware modules The Test amp Diagnostic Program is stored on the T amp D diskettes The program consists of a series of tests that run automatically when the Diagnostics Program items are selected and executed NOTES start the diagnostics follow these steps 1 Check all cables for loose connections 2 Exit this program when you are at Main Menu The TEST amp DIAGNOSTIC PROGRAM contains the following functional tests You will need the following equipment to perform some of the Diagnostic test programs CONFIG CHECK TEST Audio sound TEST FAN ON OFF TEST MAIN BATTERY CHARGE TEST FDD TEST Memory check KEYBOARD TEST MOUSE PAD TEST LCD PIXELS MODE TEST MAGNETIC SWITCH TEST LAN TEST RTC TEST BUTTON TEST 1 HDD Test Test WDMI Test 3D Sensor Test 1 The diagnostics USB disk A formatted working diskette for the floppy disk drive test Floppy Disk Drive Test A LAN
23. sure the transmission cable is firmly plugged into both the E SA TA compatible device and the E SATA port of the computer If the cable is connected correctly go to Check 2 Check 2 Make sure the E SATA port is firmly secured to the system board of the computer If the malfunction persists go to Check 3 Check 3 transmission cable may be damaged Replace with a good cable If the malfunction persists go to Check 4 Check 4 system board may be damaged Replace it with a new one following the instructions in Chapter 4 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manuale3 2Troubleshooting Procedures 2 26 Felica Troubleshooting start Y Felica connection check Procedure 1 Y Felica replacement check Procedure 2 Y Replace system board END Figure 2 25 Felica troubleshooting process Satellite ASOOD Satellite A505D Satellite A507D Satellite Pro Series Maintenance Manual64 2Troubleshooting Procedures To determine if the computer s built in Felica is functioning properly perform the following procedures Figure 2 25 outlines the process Start with Procedure 1 and continue as instructed Procedure 1 Felica connection check Procedure 2 Felica replacement check Procedure 1 Felica connection check The Felica is connected via the Felica FPC to the system board Make sure the Felica FPC cab
24. 1 The current in the battery charging circuit drops below the predetermined value 2 The charging time exceeds the fixed limit 1 5 3 RTC Battery The RTC battery provides power to maintain the current date time and other system information in memory while the computer is turned off Satellite AS00D Maintenance Manual 1 17 Chapter 2 Troubleshooting Procedures 2 Troubleshooting Procedures Chapter 2 Contents 2 1 2 2 2 3 2 4 2 2 6 2 2 8 2 9 2 10 2 11 2 12 2 13 2 14 2 15 2 16 2 17 2 18 2 19 2 20 2 2 222 2 29 2 24 2 29 2 26 221 2 28 ProubleshOouns Introd 6tio6nu ru uuu 3 JTioubloshooltins FLOW CHAI 4 Power Supply LroubleshOOBg9 uuu pe DH a teats 9 Display 14 Keyboard Tro bleslOOLng eral dc rh ecran For secta Pod edle oes 17 External USB Devices Troublesnooung n hr rrr etae ei eua ro etra ets 19 T Vst ner uito i dot ow 21 TouchPad TrOUDIESHOOUING uuu fedus utut Re ERR IUS eda civ ERA EE 25 Speaker LroublestiODLUflO iem eU HR rine cium durius nes Ium 24 Opt cal drive tro bleshbootine uru bet 29 Modem DIO uu Hose dt teatrale ta Mode 32 Express Card TroublesDiOOL uy u uu uu
25. 2 Chapter 4 Replacement Procedures 4 1 Safety PRECAUTIONS Before YOU Begin eccessi Disassembly Procedures Assembly Procedures Tools and Equipment Screw Tightening Torque Colors of Screw Shanks Symbols of Screws on the Laptop Body Symbol xamplS vraies seen 12 Removing the Battery Pack Installing the Battery s n nn Removing the HD_ Installing the HD_ M Installing the Optional Memory 45 uuu u uu 4 6 Modem Card Tuner OY viii CONFIDENTIAL Manual Satellite ASOOD Pro A500D Series Maintenance 4 8 4 0 4 10 4 11 4 12 4 13 4 14 4 15 4 16 4 17 Installing the ODD Bay 1 666 606000 0000 0 0000000000 4 20 Dnsassemblne the ODD Dive ___ _ _ 4 20 Assembling the ODD Diy T 4 21 Keyboard Co
26. m WANN ___ VeAicD zOUIE ven aux VICO Toure m m 9 we OUT _ ww ow m 9 Lm n e ou Lm mw 9 wr wo ws VGA LoD DG wm m Tes 9 m _ 2 9 _ 2 9 am verre me me 2 Law me 20 _ Lm __ ___ e NO ms ___ ___ ze _ SatelliteA500D Pro A500D Maintenance Manual CONFIDENTIAL C 19 zs 20 Lum NO __ 26 Lum 2 C 35 JNAND Table C 35 NAND pin assignments 52 PIN 10 Signatname vo NC 1 2 3VS 3 NC 4 GND 5 NC 6
27. 3 Tests and Diagnostics 3 3 Display Configuration This Item will show the unit configuration It includes CPU CPU type DDRAM SIZE Panel ID HDDI type amp capacity Vendor ID Model Firmware VRAM size VGA CHIP Battery cell 3cell 6cell 12cell Wireless type LAN Type Bluetooth The screen should display as below IZ2E amp UGAT Y BATT 6 11 1 1 55 theros pz0 LANTY PE 6 1 luetooth N0 ARE YOU TEST 7_ Satellite ASOOD Satellite A505D Satellite 507 Satellite Pro Series T amp D 3 Tests and Diagnostics 3 4 Audio sound test The audio sound test allows the user to aurally confirm the speaker functions And the speaker will send out music during test NOTE Remember to tune up the volume as Maximum before this test starts Buffalo only have one speaker no need test Left Right Speaker The screen should display as below indicating whether the test is passed or failed after the question 1 Please adjust volume to max level f Please listen to speaker will send out sound ress any key to continue Satellite ASOOD Satellite ASOSD Satellite ASO7D Satellite Pro Series T amp D 3 Tests and Diagnostics 3 5 Fan ON OFF Test The fan test allows the user to test aurally whether the fan is working And follow the below procedures for this test co
28. If an error 1s located go to Procedure 2 If an error is not located the Bluetooth system is functioning properly Procedure2 Connector and replacement check The Bluetooth antenna module or system board may be disconnected or damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check sure that the Bluetooth antenna is firmly connected to the Bluetooth module refer to Chapter 4 for instructions and that the Bluetooth FFC 1s securely slotted into the system board If the problem persists go to Check 2 Check2 Check that the Bluetooth communication switch 1s turned to then make sure that the communication LED on the left panel 1 lit If the LED 1 lit but the Bluetooth function 1s still faulty the antenna module may be damaged Replace with a new antenna following the steps in Chapter 4 Replacement Procedures the problem persists or if the Bluetooth communication LED 18 not lit when the Bluetooth communication switch is turned to go to Check 3 Check3 The Bluetooth module may be damaged Replace it with a new one following the instructions in Chapter 4 If the problem still exists perform Check 4 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual41 2Troubleshooting Procedures Check 4 The system board may be damaged Replace it with a new one following the instructions i
29. If the DC IN LED or Battery LED 1s not lit go to Procedure 2 Procedure2 Adaptor battery replacement A faulty adaptor may not supply power or may not charge the battery Perform Check 1 Check 1 Connect a new AC adaptor If the problem is not resolved go to Check 2 Check2 Insert a new battery If the problem is still not resolved go to Procedure 3 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual 2 Troubleshooting Procedures Procedure 3 Power supply connection check The power supply wiring diagram is shown below AC power cord AC adaptor cord AC System adaptor board of the connectors may be disconnected Perform Check 1 Check 1 Check 2 Check 3 Check 4 Check 5 Check 6 Disconnect the AC power cord from wall outlet Check the power cable for breaks If the power cord is damaged connect a new AC power cord If there 18 no damage go to Check 2 Make sure the AC adaptor cord and AC power cord are firmly plugged into the DC IN socket AC adaptor inlet and wall outlet If these cables are connected correctly go to Check 3 Make sure that the DC IN input port socket 15 firmly secured to the system board of the computer e Ifthe DC IN input socket 15 loose go to Procedure 5 e If itis not loose go to Check 4 Use a multi meter to make sure that the AC adaptor output voltage is close to 19 V If the output is several
30. n n wl ui ii Figure FR keyboard 17 GR Keyboard Figure GR keyboard eau TH LELET FEFPLLLLEFE FFEIIII J H If FEE Figure GK keyboard 19 Hungarian HG Keyboard m wi s Fl 1 B 9 HOME T PGUP s t 7 LOCK gt p Y Bi gt 2 m k LI Figure HG keyboard 5 e SPACE NUH L HER Figure SP keyboard 21 Turkish TR Keyboard 5 PAUSE SCROLL rs BACK NUM LOCK 7 8 9 HOME t PGUP 4 Figure TR keyboard 22 Turkish TF F Keyboard Figure TF F keyboard ESC F FT P Fiz PAUSE EE E ES ELE EFEFITELEEETII E 522 Figure SD keyboard 24 Belgian BE Keyboard EJ TF AE Jr JE A E js ee TELE rH Figure BE keyboard 25 Yugoslavian YU Keyboard Pa
31. C START P Perform audio CD check Procedure 1 Perform drive No gt cleaning check Procedure 2 Audio CD functions ok Yes Y Perform software check Procedure 3 Perform diagnostic test Procedure 4 Perform connection and replacement check Procedure 5 Replace system board C Figure 2 9 Optical drive troubleshooting process This section describes how to determine if the computer s internal optical drive is functioning properly The Satellite P200D P205D Satellite Pro P200D EQUIUM P200D SATEGO Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance 29 2 Troubleshooting Procedures P200D Series Maintenance Manual module bays can accommodate the following optical drives DVD SuperMulti supporting R Double Rayer Figure 2 9 outlines the process Perform the steps below starting with Procedure 1 and continue with the other procedures as required Procedure 1 Audio CD test Procedure 2 Drive cleaning check Procedure 3 Software check Procedure 4 Connection and replacement check Procedure 1 Audio CD check First insert an audio CD into the CD DVD drive Use windows application to check device can work fine or not If it works the problem 15 not with the drive Go to Procedure 3 If the audio CD does not work go to Procedure 2 If the CD DVD LED on the
32. JCS CapSensor B conn JFM FMTuner B conn JESATA eSATA conn JHDMI HDMI conn HeadPhone LINE Out JACK conn WUSB or Upconvert conn PJP1 AC Adaptor conn PJP2 Battery conn CONFIDENTIAL Satellite 500 A500D Maintenance Manual Appendix C Pin Assignments System Board JFAN Table C 1 FAN I F pin assignments 3 pin 2 Table C 2 FM I F pin assignments 10 pin 10 Signal Name 10 1 3VS 2 3 3 FM I2CCLK 4 FM I2CDAT 5 6 FM OUTR 7 FM OUTL 8 GND 9 GND 10 GND JLVDS Table C 3 LVDS I F pin assignments 40 pin mre swine 1 2 5V_LVDS_CAM 3 LCD_TXCLK O 4 USB20 P9 LVDS O 5 LCD TXCLK O 6 USB20 N9 LVDS O 7 GND 8 GND 9 DAC_BRIG O 10 INT_MIC O 11 INVT_PWM O 12 LCD TXOUTO O 13 GND 14 LCD TXOUTO O 15 LCD TZCLK O 16 LCD TXOUT1 O Satellite ASOOD Pro A500D Maintenance Manual CONFIDENTIAL C 1 C 2 C 4 C 5 17 LCD TZCLK O 18 LCD_TXOUT1 O 19 GND 20 LCD_TXOUT2 O 21 LCD EDID CLK O 22 LCD TXOUT2 O 23 LCD EDID DATA O 24 GND O 25 LCDVDD_R 26 LCD TZOUTO O 27 LCDVDD_R 28 LCD TZOUTO O 29 3 5 30 LCD 7 0 1 31 32 LCD_TZOUT1 O 33 LCD_INV 34 LCD_TZOUT2 O 35 LCD_INV 36 LCD_TZOUT2 O 37 LCD_INV 38 GND 39 LCD_INV 40 BKOFF O JCRT Table C 4 CRT pin assignments 15 pin 1 RED L 2 GREEN 3 BLUE L O 4 GND 5 GND 6 GND 7 GND 8 GND 9 CRT_VCC 10 GN
33. Replace Camera Replace system board Figure 2 13 Camera troubleshooting process The Camera board or system board may be the reason of a Camera fault Either of these two components may be damaged To determine if the computer s Camera is functioning Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual38 2Troubleshooting Procedures properly perform the following procedures Figure 2 13 outlines the process Start with Procedure and continue with the other procedures as instructed Procedure 1 Windows Application test Procedure 2 Connector and replacement check Procedure 1 Windows Application test Run the functioning Program in windows which will display the Camera test result If tests and diagnostics result abnormal go to Procedure 2 If an error is not located the Camera system 15 functioning properly Procedure2 Connector and replacement check The Camera board or system board may be disconnected or damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 Make sure that the Camera board is securely slotted into the system board If the problem persists go to Check 2 Check 2 Camera board may be damaged Replace it with a new one following the instructions in Chapter 4 If the problem still exists perform Check 3 Check 3 The system board may be damaged Replace
34. 2Troubleshooting Procedures This section describes how to determine if the Express card player 1s functioning properly The process is summarized in Figure 2 11 Perform the steps below starting with Procedure 1 and continuing with the other procedures as required Procedure 1 Express card test Procedure 2 Express card socket replacement check Procedure 1 Express card test The Express test card contains a Express test program Use windows application to check device can work fine or not If an error occurs Ensure the card in fully inserted into the socket before running the program If an error occurs during the Express card test perform Procedure 2 If no error occurs it is likely that the original PC card was faulty Procedure2 Express card socket replacement check The Express card socket may be damaged or defective for instance the socket pins can be bent Disassemble the computer following the steps described Chapter 4 Replacement Procedures and replace the socket If the problem persists the system board may be defective or damaged Replace the system board with a new one following the steps in Chapter 4 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual35 2Troubleshooting Procedures 2 13 Wireless LAN Troubleshooting START Perform diagnostic test Procedure 1 Wireless LAN system is not faulty Continue troubleshooting refer to Figure
35. 3 8 Memory check This test will check if the computer s Memory Frequency and Size 15 correct in every slot Satellite A500D Satellite ASOSD Satellite ASO7D Satellite Pro Series T amp D 3 Tests and Diagnostics COMPAL Electronic Inc Author STD SID TEAM WARNING THIS PROGRAM IS FOR INTERNAL USE ONLY Copyright 2006 COMPAL Electronic Inc All rights reserved IH 0 31220 1024 HB speed 800 0 1GA3700 Sizer 2048 HB speed2 800 Manufacturers re the type is ok Y H _ 3 9 Keyboard Test The keyboard test checks the all keys function NOTE The Num Lock and the Overlay mode must be off to execute the keyboard test Before keyboard test starts the keyboard matrix code should be chosen as below display 1 S US for America 2 J Japan for Japan 3 K UK for Europe When you execute this test the keyboard layout is drawn on the display When any key 1s pressed the corresponding key on the screen changes to black as shown below It will indicate whether the sub test is passed or failed after the question tellite ASOOD Satellite 5051 Satellite 507 Satellite Pro Series T amp D 3 Tests and Diagnostics US Keyboard Keyboard pad sequential test ECQ60 Keyboard Test Program Del End PgD 12345678 9 2 1 Tab QWERTY UT TN 7839 A SDF GHJI KL Enter 4 5 6 1 2 3 EN Win Alt Space Alt Win Ctl e 4 2
36. An I O port heel cover is needed This model does not support CF or Smart Media cards Sound system The integrated sound system 15 composed of two Realtek Azalia internal speakers an internal microphone equipped with echo cancellation as well as standard MIC IN and S PDIF OUT ports LJ Internal Camera Camera supports 1 3M pixels with Auto Macro Comes with a blue LED indicator The internal camera is BTO with the internal microphone The camera is not a rotation type 1 HDMI Out Port BTO HDMI 1 3 out port can connect with Type A connector HDMI cable One HDMI cable can send and receive SD and HD video audio and control signals Satellite 5000 Maintenance Manual 1 3 I Hardware Overview Error Style not defined Error Style not defined Headphones S PDIF Line out Jack This jack connects digital speakers or stereo headphones 16 ohm minimum When connected to digital speakers or headphones the internal speaker is automatically disabled This jack can also be used as a S PDIF port and can enable connection of optical digital correspondence devices 1 Microphone Line in Jack A 3 5mm mini microphone jack enables connection of a three conductor microphone for monaural input and also enables the connection of a stereo device for audio input LAN The computer has built in support for Gigabit Ethernet LAN 1000 megabits second 1000BASE T 10M 100M Ethernet LAN 10 100 megabits per sec
37. Check 1 Check 2 Try using the set for television reception If it does not work the set may be damaged If the set does work perform Check 2 Try connecting a different television to the computer If the replacement television works the original set may be damaged If the replacement set does not work the system board may be damaged Replace it with a new one following the instructions in Chapter 4 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance 50 2Troubleshooting Procedures 2 20 Display Port Troubleshooting Perform Display Port connection check Procedure 1 replacement Displ Port cable function properly Replace Display idi Port cable No Y Perform Display Port set check Procedure 2 different Display Port set Display Port functioning ok No Replace system board 4 END Figure 2 19 Display Port troubleshooting process To determine if the computer s Display port is functioning properly perform the following procedures Figure 2 19 outlines the process Start with Procedure and continue as instructed Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual51 2Troubleshooting Procedures Procedure 1 Display Port connection check Procedure 2 Display Port set check Procedure 1 Di
38. Figure 2 24 E SATA troubleshooting process To determine if the computer s E SATA system 15 functioning properly perform the following procedures Figure 2 24 outlines the process Start with Procedure and continue with the other procedures as instructed Procedure 1 E SATA device check Procedure 2 Windows Application check Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance 62 2Troubleshooting Procedures Procedure 3 Connection and replacement check Procedure 1 E SATA device check Connect an E SATA device to the computer s E SATA port then boot the computer for Windows Vista The computer should automatically detect the E SATA device Check whether the device can transmit data to the computer If the device is able to communicate with the computer the problem may be intermittent or connections may be faulty Go to Procedure 2 If communication is impaired there may be a faulty connection Go to Procedure 3 2 Windows Application check Run the Windows Application which will automatically execute the E SATA port test for transmission Tests and Diagnostics for more information on how to run the program If an error is located go to Procedure 3 If an error does not occur the E SATA port is functioning properly Procedure 3 Connection and replacement check The transmission cable may be damaged or the connections may be loose Perform Check 1 Check 1
39. If fail symptom still exist go to check 2 Try connecting a different FM tuner SG to the computer If the replacement FM tuner SG works the original set may be damaged If the replacement set does not work the FM Tuner board may be damaged Go to Procedure 3 Procedure 3 FM Tuner board connection check The FM Tuner board may be damaged or the connections may be loose Perform Check 1 Check 1 Check 2 Make sure FM Tuner board FFC 18 firmly plugged into the system board If the FFC is connected correctly go to Check 2 Try connecting a different FM Tuner board to the computer If the replacement FM Tuner board works the original FM Tuner Board may be damaged If the replacement FM Tuner board does not work the System board may be damaged Replace it with a new one following the instructions in Chapter 4 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual61 2Troubleshooting Procedures 2 25 E SATA Troubleshooting START Perform E SATA device check Procedure 1 Is E SATA transmission ok Yes v Perform diagnostic check Procedure 2 E SATA port and transmission are not No faulty Continue troubleshooting refer to Figure 2 1 Was an E SATA problem detected Yes Perform connection and replacement check Procedure 3 gt Replace system board END
40. M2x3 6 2 bbb 2 __ 1 72 M 3 vt c 0 e qi BA N Figure 4 59 Removing the LCD Hinge Assembly 5 Turn the LCD module over and place it face down on a protective surface such as a foam pad Satellite A500D Maintenance Manual 4 60 Error Style not defined Error Style not defined 4 Replacement Procedures 6 Remove the tape and LVDS cable connector Then detach the LVDS cable Figure 4 60 Removing the LVDS cable from the LCD module NOTE Integrated Circuits ICs are fragile Use extreme care not to apply pressure to the ICs along the edges of the LCD module Dispose of used LCD panels fluorescent FL tubes as required by local ordinances or regulations Tape around the LVDS cable must be carefully peeled away before disconnecting the cable from the LCD panel Satellite 5000 Maintenance Manual 4 61 4 Replacement Procedures Error Style not defined Error Style not defined Installing the LCD Module and Inverter Board Install the inverter board according to the following procedures 1 Turn the LCD module cover and place it face down on a protective surface such as a foam pad 2 Connect the LVDS cable to the LCD panel connector 3 Turn the LCD right side up 4 Seat the LCD hinge assembly in the correct position beside the LCD panel and secure it with six M2x3 screws according to the sequence indicated in Figure 4 61 Figure
41. Satellite 5000 Maintenance Manual 4 38 Error Style not defined Error Style not defined 4 Replacement Procedures 3 Put the DC_IN CONN in the lower DC_IN trough and route the cable from left to right under the cable fixed Rib as shown in Figure 4 31 Figure 4 31 Installing the DC in jack 4 Secure one M2 5x4 screw 5 Attach five cables to the motherboard as indicated by arrows in Figure 4 27 Satellite 5000 Maintenance Manual 4 39 4 Replacement Procedures Error Style not defined Error Style not defined 4 18 VGA Board and VGA Thermal Module Optional Removing the VGA Board and VGA Thermal Module Remove the VGA board and thermal module according to the following procedures and Figures 4 32 4 33 CAUTION When removing the VGA board and VGA thermal module keep the following in mind 1 The unit can become very hot during operation Be sure let it cool down before starting the repair work Use care when removing and disassembling the unit in order to avoid damage If you remove the VGA thermal module please use soft cloth with alcohol to clean the VGA board and the VGA thermal module Reapply Shinetsu 7762 grease before installing the VGA thermal module If you use one new VGA thermal module please make sure to remove the release paper first 1 Remove four MM2 0D screws securing the VGA board 2 Remove the CPU thermal fin from the motherboard 00000 00000
42. on the program If an error is located go to Procedure 2 If an error is not located the HDD SSD function is functioning properly Procedure 2 Connector and replacement check The HDD module or system board may be disconnected or damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check sure that the HDD module is securely slotted into the system board If the problem persists go to Check 2 Check 2 HDD module may be damaged Replace it with a new one following the instructions in Chapter 4 If the problem still exists perform Check 3 Check 3 system board may be damaged Replace it with a new one following the instructions in Chapter 4 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance 6 2Troubleshooting Procedures 2 18 CRT Troubleshooting Perform connection check Procedure 1 Does replacemen CRT cable unction properly Replace CRT cable Perform CRT set check Procedure 2 U se different 9 CRT functioning CRT set gt Check CRT Replace system board gt Port connection C END Figure 2 17 CRT troubleshooting process To determine if the computer s CRT port is functioning properly perform the following p
43. 1 5VS 7 NC 8 NC 9 GND 10 NC 11 CLK PCIE MCARD3 12 NC 13 CLK PCIE MCARD3 14 NC 15 GND 16 NC 17 NC 18 GND 19 NC 20 UWB_OFF 21 GND 22 PLT RST 23 PCIE PTX C IRX N4 24 43VS 25 PCIE PTX C IRX P4 26 GND 27 GND 28 1 5VS 29 GND 30 NC 31 PCIE_ITX_C_PRX_N4 32 NC 33 PCIE ITX C PRX P4 34 GND 35 GND 36 NC 3 GND 38 NC 39 3VS 40 GND 41 3VS 42 NC 43 GND 44 NC 45 NC 46 NC 47 NC 48 1 5VS C 20 CONFIDENTIAL SatelliteASOOD ProA500D Maintenance Manual 49 50 GND 51 NC 52 3VS C 36 JSSD Table C 36 SSD pin assignments 16 PIN 1 2 SATA_C_TX0 3 SATA TXO 4 GND 5 SATA C RXO 6 SATA C 7 GND 8 3VS 9 3VS 10 GND 11 GND 12 NC 13 NC 14 NC 15 NC 16 NC C 37 JUSBB1 Table C 37 USB LEFT pin assignments 6 PIN 10 USB_VCCC USB_VCCC USB20 N4 R 4 USB20 P4 R GND 6 GND C 38 JUSBB2 Table C 38 USB RIGHT pin assignments 12 PIN Pino Sonne 10 10 1 USB_VCCA 2 USB_VCCA 3 USB VCCA 4 4USB VCCA 5 NC 6 GND 7 USB20 NO R 8 USB20 PO R 9 GND 10 USB20 SatelliteASOOD Pro 5000 Maintenance Manual CONFIDENTIAL C 21 USB20 P1 R CONFIDENTIAL GND SatelliteAS00D ProA500D Maintenance Manual Appendix D Keyboard Scan Character Codes Table D 1 Scan codes set 1 and set 2 1 4 Cap Code set 1 Code set 2 eytop Make Break Make Break Q W E R T Y U O Satellite 500
44. 2 1 W as a wireless LAN problem delected Yes Perform connector and replacement check Procedure 2 Replace wireless LAN antenna unit Replace system board END Figure 2 12 Wireless LAN troubleshooting process The wireless LAN antenna wire wireless LAN unit or system board may each be the source of a wireless LAN fault Any of these components may be damaged To determine if the Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual36 2Troubleshooting Procedures computer s wireless LAN system is functioning properly perform the following procedures Figure 2 12 outlines the process Start with Procedure and continue with the other procedures as instructed Procedure 1 Diagnostic test Procedure 2 Connector and replacement check Procedure 1 Diagnostic test Run the Diagnostic Program which will automatically execute the wireless LAN Device check refer to chapter 3 system configuration check Test and Diagnostic for more information PLS use windows application If an error is located go to Procedure 2 If an error is not located the wireless LAN system 18 functioning properly Procedure 2 Connector and replacement check The wireless LAN antenna wireless LAN unit or system board may be disconnected or damaged Disassemble the computer following the steps described in Chapter 4 Replaceme
45. CPU thermal module please use soft cloth with alcohol to clean the CPU and CPU thermal module Reapply Shinetsu 7762 grease before installing the CPU thermal module If you use one new CPU thermal module please make sure remove the release paper first 1 Remove four spring screws securing the thermal module according to the sequence indicated in the Figure 4 34 2 Remove the thermal module from the motherboard Figure 4 34 Removing the Thermal Module spring screws Satellite ASOOD Maintenance Manual 4 42 Error Style not defined Error Style not defined 4 Replacement Procedures CAUTION When removing the CPU keep the following in mind The CPU can become very hot during operation Be sure to let it cool down before starting repair work 3 Unlock the CPU by rotating the cam on the CPU socket counterclockwise to the unlock position with a flat blade screwdriver UU No Figure 4 35 Removing the CPU 4 Remove the CPU Installing the CPU and Thermal Module Install the CPU and Thermal Module according to the following procedures 1 Check the cam is in the unlock position 2 Seat the CPU on the socket using care not to damage the pins Align the CPU with the
46. E Figure KO keyboard H L PT ENTER F FS FA FT y E at 5 k ens 6 m yt 212 PAUS BREAK Oe IP W h b Figure UK keyboard Figure UI keyboard 7 Hebrew HB Keyboard SYXRG BREAK Figure HB keyboard Figure DM keyboard 9 Swiss SW Keyboard Figure SW keyboard 10 Arabic ARE Keyboard PAUSE BREAK BALE Figure ARE keyboard 11 Czech CZ Keyboard i m ENS t SPACE ENTER Figure CZ keyboard 12 Russian Esc Fs TIG i 1 vea DEL PEON 1 ES 7 B 9 T Figure RU keyboard 13 Portuguese PO Keyboard Figure PO keyboard 14 Slovakian SL Keyboard E Figure SL keyboard 15 Italian IT Keyboard E A EEEN Lm E Figure IT keyboard n
47. EO 4D EO FO EO AA EO 5B EO FO AA EO 5D EO FO Note The table above shows scan codes with the left Shift key In combination with the right Shift key scan codes are changed as listed below With left Shift With right Shift Set 1 EO AA EO EO 2A EO 36 Set 2 EO FO 12 EO FO 59 EO 12 EO 59 Satellite A500D Pro A500D Series Maintenance Manual CONFIDENTIAL Table D 3 Scan codes in Numlock mode Code set 1 Code set 2 EO FO 70 EO FO 12 EO FO 71 EO FO 12 EO FO 6B EO FO 12 EO FO 6C EO FO 12 EO FO 69 EO FO 12 EO FO 75 EO FO 12 EO FO 72 EO FO 12 EO FO 7D EO FO 12 EO FO 7A EO FO 12 EO FO 74 EO FO 12 EO FO 1F EO FO 12 EO FO 2F EO FO 12 Table D 4 Scan codes with Fn key Code set 1 Code set 2 EO 1G ENT EO FO L CTRL EO FO 14 L ALT EO FO 11 ARROW FO 71 NUMERIC FO 77 Scrl FO 7E CONFIDENTIAL Satellite ASOOD Pro A500D Series Maintenance Manual Table D 5 Scan codes in overlay mode Cap Keytop Code set 1 Code set 2 09 FO 75 FO 7D FO 7C FO 6B FO 73 FO 74 FO 7B FO 69 FO 72 FO 7A FO 79 FO 70 FO 71 EO FO 4A 6 P m N Table D 6 124 key scan code Key Code set 1 Code set 2 Common 37 E0 B7 EO 7C EO FO 7C Ctrl FO Shift FO Alt 84 Satellite ASOOD Pro A500D Series Maintenance Manual CONFIDENTIAL D 7 Table D 7 No 126 key scan code bud ld s Pa
48. HDMI Troubleshooting Perform HDMI connection check Procedure 1 oes replacement HD Replace HDMI cable No function properly No Perform HDMI set check Procedure 2 Use different No HDMI functioning ok HDMI set No Replace system board C D Figure 2 18 HDMI troubleshooting process To determine if the computer s HDMI port is functioning properly perform the following procedures Figure 2 18 outlines the process Start with Procedure 1 and continue as instructed Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance 49 2Troubleshooting Procedures Procedure 1 HDMI connection check Procedure 2 HDMI set check Procedure 1 HDMI connection check The HDMI cable may be damaged or the connections may be loose Use windows application to check device can work fine or not Perform Check 1 Check 1 Check 2 Check 3 Make sure HDMI cable is firmly plugged into both the HDMI set and the HDMI port of the computer If the cable is connected correctly go to Check 2 Make sure the HDMI port is firmly secured to the system board of the computer If the malfunction remains go to Check 3 The HDMI cable may be damaged Replace with a good cable If the malfunction remains go to Procedure 2 Procedure 2 HDMI set check The HDMI TV set may be faulty Perform Check 1
49. Inverter Board Removing the LCD Module and Inverter Board Remove the LCD module and the inverter board according to the following procedures and Figures 4 56 4 57 4 58 4 59 and 4 60 1 Remove one M2x3 screw securing the inverter board and detach two cables connected to the two ends of the inverter Then remove the inverter board Pep Sw Oe Figure 4 56 Removing the Inverter Board Satellite ASOOD Maintenance Manual 4 57 4 Replacement Procedures Error Style not defined Error Style not defined 2 a For the high end model remove eight M2 5x4 screws securing the LCD module according to the sequence indicated in the Figure 4 57 1 1 M2 5x4 8 lt s N 3 Figure 4 57 Removing the LCD Module from the LCD cover assembly high end model Satellite 5000 Maintenance Manual 4 58 Error Style not defined Error Style not defined 4 Replacement Procedures b For the low end model remove six M2 5x4 screws securing the LCD module according to the sequence indicated in the Figure 4 58 M2 5x4 6 3 2 Figure 4 58 Removing the LCD Module from the LCD cover assembly low end model 3 Lift the LCD module out of the LCD cover assembly Satellite 5000 Maintenance Manual 4 59 4 Replacement Procedures Error Style not defined Error Style not defined 4 Remove six M2x3 screws according to the sequence indicated in the Figure 4 59 and then remove the LCD hinge assembly
50. Manual CONFIDENTIAL C 17 Ce oo as ror oe m Froewxcems Ta wEaxcwxm oe 9 _ _ s roewxcemr Tar sEGxcwxm e oe POE we POE roewxcoms Poe ___ 2 G we POE xe POE MIX carne _ Tor x PTC or m e ne Lm t roewxcemP ws For ___ 9e wr t x POE we nc Gm Ne N 9 mimm Lm w t 9 1 Um ow 0 Lm t ned xw eme ue pw w ww ___ Le we Lr wee mak veces _ C 18 CONFIDENTIAL SatelliteASOOD ProA500D Maintenance Manual w m e Low n m
51. Removing the LCD Bezel Assembly from the low end model 4 46 Pee botte DE 4 47 P lboutthe NNJE Wall 4 47 Remove 4 48 Removing the LCD Bezel Assembly from the high end model 4 48 Wrap the flat blade screwdriver with tape 4 49 Pese E 4 49 Pry up the hinge Wall s pie deor reta re deesse 4 50 Release ihe rest OF the NOOK unyay o eee ra Rute do utt 4 50 Push the right side of the bezel upward 4 5 Push the left side of the bezel upward 4 52 Release hooks from the bottom of the bezel 4 53 Release hooks from the right and left side of the bezel 4 53 Release the hooks from the upper side of the bezel 4 54 Press the hmpe wallet 2 unu QUEE Ras 4 55 Press the bottom hooks on the display assembly 4 55 Press the left and right side of the bezel for the low end model Press the hooks on the left and right side of the bezel for the high end model 4 56 Press the beze
52. Super Multi R Double Layer The DVD Super Multi drive accepts 12 cm 4 72 inch and 8 cm 3 15 inch discs At maximum the drive can play back a DVD at 8x speed read CD ROM at 24x speed and write CD R at 24x speed CD RW at 6x speed CD RW at 16x speed DVD R at 8x speed DVD RW at 8x speed DVD R at 8x speed DVD R Double Layer at 8x speed DVD R Dual Layer at 8x speed DVD RW at 8x speed and DVD RAM at 5x speed The DVD Super Multi drive is shown in Figure 1 3 and its specifications are listed in Table 1 2 Figure 1 3 DVD Super Multi Drive Table 1 2 DVD Super Multi Drive Specifications 33 3 U DMA transfer mode 2 Data Transfer Rate Mbytes s 16 6 PIO mode 4 Multiword DMA mode 2 Access Time ms Average Random Access 130 130 DVD DVD VIDEO DVD ROM DVD R DVD RW DVD RAM DVD R DVD R Double Layer DVD RW Formats Supported CD CD DA CD ROM CD R CD RW CD ROMXA Photo CD Multi Session Video CD CD Extra CD CD Text Satellite 5000 Maintenance Manual 1 13 I Hardware Overview Error Style not defined Error Style not defined 1 4 Power Supply The power supply unit provides constant voltage 19V for the system board and performs the following functions 1 Power input monitor Checks whether the AC adapter DC power supply is connected to the computer Checks whether the battery pack is connected to the computer Monitors the DC power supply input voltage AC Adapter output vol
53. Tests and Diagnostics 3 13 LAN Test The LAN test checks the LAN full duplex environment NOTE LAN loopback needs to plug in before test begins And LAN information will show on the test screen IO Base Port A000H IRQ BH it s IRQ Node it is MAC Address Line Speed 1000Mbps or 100Mbps or 10 Mbps Bus ID it s 14 The LAN test includes three subtests of the 1 Speed1000 2 Speedl00 3 10 The subtests run automatically Satellite ASOOD Satellite ASOSD Satellite ASO7D Satellite Pro Series T amp D 3 Tests and Diagnostics 1 Please plug in the Loopback into LAN port Please see test result in middle nf display Pass ooo Fail xxx ress any key to continue The screen should display as below indicating whether the subtests pass or fail when finished P Program for 1 Family LAN Product Client 1 22 HZ BH1 88 version IOBASE BBBH IRU 1HHBH 1BK 1860H 5K UID 1B8ECH DID 81365H SUID 1179H SSID FFHBH Lan Adapters 1 How is 1 Open Your MPLAN CFG in this machine 1HAH Link 16H Link OK Test Iten Result Pass Fail PG_LAH false none K H true Pass Speed1BBB true none Rxt ineout 1 1 5 peedl1HH true Pass ROK 2HHH TOK SpeediBH true Pass Error H Debug true Txtineout 58 AutoRun true Pass in debugging mode xxxx Press ESC to exi
54. Tuner 11 Wireless LAN 17 MIC 23 3G The Diagnostics Disk operations are described in Chapter 3 Detailed replacement procedures are given in Chapter 4 The following tools are necessary for implementing the troubleshooting procedures Diagnostics Disk Repair and Sound Repair Phillips screwdriver 2 mm 6mm nut driver for the helix screw nuts on the rear ports for CPU door 2DD or 2HD formatted work disk for floppy disk drive testing Sycard EXPRESS CARD test card Cleaning kit for floppy disk drive troubleshooting Cleaning kit for optical drive troubleshooting Multimeter External monitor 10 USB compatible keyboard 11 Multimedia sound system with line in and line out ports Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual3 12 13 14 15 16 17 18 19 20 21 22 25 2 Troubleshooting Procedures Headphones USB test module and USB cable Music CD MIC module and MIC line SPDIF line Finger print module tuner signal generator FM tuner signal generator E SATA HDD Felica card UWB signal generator Remote controller 2 2 Troubleshooting Flowchart If you know the location of the malfunction turn directly to the appropriate section of this chapter If the problem is unspecified use the flowchart in Figure 2 1 as a guide for determining which troubleshooting procedures to execute Before performing any troubleshooting procedures
55. WLAN_BT_DATA 5 BT RST 6 BT DET 7 WLAN_BT_CLK 8 USB20 6 9 05820 P6 10 GND C 10 JFP Table C 10 Finger Printer Connector pin assignments 4 pin sararan 10 io 3VS_FP 2 USB20_N7 3 USB20 P7 4 GND C 11 JCAM Table C 11 Internal Camera Connector pin assignments 5 C 4 CONFIDENTIAL SatelliteASOOD ProA500D Maintenance Manual Swim 10 io CAM_VDD 2 USB20_N9_R USB20_P9_R I O 4 GND GND 12 JWLAN Table C 12 Wi Fi WiMax Connector pin assignments 52 pin suce _ Duo 1 2 3VS 3 WLAN_BT_DATA 4 GND 5 WLAN_BT_CLK 6 1 5VS 7 CLKREQ_MCARD2 8 NC 9 GND 10 NC 11 CLK_PCIE_MCARD2 12 NC 13 CLK PCIE MCARD2 14 NC 15 GND 16 NC 17 NC 18 GND 19 NC 20 XMIT_OFF 21 GND 22 PLT RST 23 PCIE PTX C IRX N2 24 3VS 25 PCIE_PTX_C_IRX_P2 26 GND 27 GND 28 1 5VS 29 GND 30 SMB CK CLK1 31 PCIE ITX C PRX N2 32 SMB CK DAT 1 33 PCIE ITX C PRX P2 34 GND 35 GND 36 USB20 N8 37 GND 38 USB20 P8 39 3VS 40 GND 41 3VS 42 LED _WIMAX 43 GND 44 NC 45 NC 46 NC 47 NC 48 1 5VS 49 51 50 GND 51 E51 RXD 52 3VS SatelliteA500D Pro A500D Maintenance Manual CONFIDENTIAL C 5 C 13 JEXP Table C 13 New Card Connector pin assignments 26 pin re sme ro 3 USB20 P5 5 NC 7 SMB CK CLKO 9 1 5 CARD 11 SWI 13 PERST 15 3 8 CARD 17 EXP_CPPE 19 CLK NCARD 21 P
56. agent Apply the agent to a soft cloth and then wipe the panel s surface Do not apply cleanser directly to the panel CRT Cleaner 4 If water or other liquid is left on the panel s surface for a long period it can change the screen s tint or stain it Be sure to quickly wipe off any liquid CONFIDENTIAL Satellite ASOOD Pro A500D Series Maintenance Manual 5 Glass is used in the panel so be careful not to drop it or let it strike a hard object which could cause breakage or cracks 6 CMOS LSI circuits are used in the module so guard against damage from electrostatic discharge Be sure to wear a wrist or ankle grounding device when handling the module Satellite ASOOD Pro A500D Series Maintenance Manual CONFIDENTIAL A 3 A 4 7 Do not expose the module to direct sunlight or strong ultraviolet rays for long periods a 8 Do not store the module at temperatures below its specifications Cold can cause the liquid crystals to freeze lose their elasticity or otherwise suffer damage 9 Do not disassemble the LCD module Disassembly can cause malfunctions CONFIDENTIAL Satellite ASOOD Pro A500D Series Maintenance Manual 10 If you transport the module do not use packing material that contains epoxy resin amine or silicon glue alcohol or oxime These materials can release gas that can damage the panel s polarization NE Satellite A500D Pro A500D Series Maintenance Manual CONFIDENTIAL A 5 Append
57. correctly go to Check 2 Check 2 Make sure the TV Tuner port is firmly secured to the system board of the computer If the malfunction remains go to Check 3 Check3 The TV Tuner cable may be damaged Replace with a good cable If the malfunction remains go to Procedure 2 Procedure2 Tuner SG setting check The TV Tuner SG setting may be faulty Perform Check 1 Check 1 Check the TV Tuner Setting was right or wrong if right go to check 2 wrong Correct it and re test If fail symptom still exist go to Procedure Check 2 Try connecting a different TV tuner SG to the computer If the replacement TV tuner SG works the original set may be damaged If the replacement set does not work the TV tuner Antenna may be damaged Go to Procedure 3 Procedure 3 tuner Antenna connection check The TV Tuner Antenna may be damaged or the connections may be loose Perform Check 1 Check Make sure TV Tuner Antenna 15 firmly plugged into both the TV Tuner Module If the antenna 1s connected correctly go to Check 2 Check2 Try connecting a different TV tuner Antenna to the computer If the replacement TV tuner Antenna works the original Antenna may be damaged If the Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual23 2 Troubleshooting Procedures replacement Antenna does not work the TV tuner Module may be damaged Go to Procedure 4 Procedure 4 TV Tuner Module Connection check The TV Tun
58. e 4 5 Removing the LCD Module from the LCD cover assembly Dro SIGE THOU iode neces tob RT 4 58 Removing the LCD Module from the LCD cover assembly CONFIDENTIAL Satellite ASOOD Pro A500D Series Maintenance Manual Figure 4 59 Figure 4 60 Figure 4 61 Figure 4 62 Figure 4 63 Figure 4 64 Figure 4 65 Figure 4 66 Figure 4 67 Figure 4 68 Figure 4 69 Figure 4 70 Figure 4 71 Appendices Appendix A Appendix B Appendix C Appendix D Appendix E Appendix F Appendix G Satellite ASOOD Pro A500D Series Maintenance Manual lOS VEG DO 4 59 Removing the LCD Hinge Assembly 4 60 Removing the LVDS cable from the LCD module 4 61 Installing the LCD Hinge Assembly 4 62 Installing the LCD Module from the LCD cover assembly IC OE M EE 4 63 Installing the LCD Module from the LCD cover assembly CIO send 4 64 Not to pinch codes beside hinges high end 4 65 Not to pinch codes beside hinges low end model 4 65 Removing the CMOS board and MIC high end model 4 66 Removing the CMOS board and MIC low end model 4 67 Removing the
59. front panel does not light when the disc is played and the drive gives no response go straight to Procedure 3 Procedure 2 Drive cleaning check Insert a CD DVD drive cleaning disk into the drive clean according to the drive cleaning product instructions If the problem persists go to Procedure 3 Procedure 3 Software check Ensure that the appropriate driver has been installed on the computer for the CD DVD drive Satellite ASOOD Satellite A505D Satellite A507D Satellite Pro Series Maintenance Manual30 2 Troubleshooting Procedures Procedure 4 Connection check and replacement check The optical drive connects to the system board The drive may be disconnected or the drive or system board may be damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 Make sure the drive is firmly connected to the system board If the connection 15 good and there is still an error go to Check 2 Check 2 The drive or drive cable may be defective or damaged Replace each with a new one following the steps in Chapter 4 Replacement Procedures If the drive is still not functioning properly perform Check 3 Check 3 The system board may be damaged Replace it with new one following instructions in Chapter 4 Replacement Procedures Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual31 2Troubleshooting Procedures 2 11 Mod
60. left USB Board from the logic lower assembly 4 68 Wrap the flat blade screwdriver with tape 4 69 Wrap the flat blade screwdriver with tape 4 70 Removing the USB Board on the right side 4 70 Handling the LCD MO GU 1 a 1 see 1 Keyboard Scan C haracter GOES D 1 T O E I Series ere w TORQUE List uuu 1 1 CONFIDENTIAL xiii Chapter 1 Hardware Overview I Hardware Overview Chapter 1 Contents 1 1 1 2 1 3 1 4 1 5 LED 1 1 EAD e 1 11 DVD Super MultvG R Double Layer u bg Rute ueterem d Rete 1 13 Power SUDDLY ale 1 14 1 16 1 5 1 1 16 1 5 2 Battery Charging Control 1 16 1 5 3 1 17 Satellite AS00D Maintenance Manual 1 Hardware Overview Figures Figure 1 1 ID Parts Description Placement Part 1 7 Figure 1 2 SATA HDD u uuu 1 11 Figure 1 3 IDV DS
61. may be damaged Replace it with a new one following instructions in Chapter 4 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manuali8 2 Troubleshooting Procedures 2 6 External USB Devices Troubleshooting Check USB port connection es 6 START Perform external device and connection check Procedure 1 oes the device function when connected toa different USB port Original USB device is faulty No y Replace system board Procedure 2 lt Figure 2 5 External USB device troubleshooting process Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manuali9 2 Troubleshooting Procedures To determine if the computer s external USB devices are functioning properly perform the following procedures Figure 2 5 outlines the process Start with Procedure and continue as instructed Procedure 1 External device and connection check Procedure 2 Replace system board Procedure 1 External device and connection check The USB device may be damaged or the connection may be faulty Use windows application to check device can work fine or not Perform Check 1 Check 1 Check 2 Check 3 Check 4 Make sure USB device cable is firmly plugged into one of the USB sockets If the cable is connected correctly go to Check 2 Plug the USB device int
62. the Finger printer system is functioning properly Procedure 2 Connector and replacement check The Finger printer board or system board may be disconnected or damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 sure that the Finger printer board 18 securely slotted into the system board If the problem persists go to Check 2 Check 2 The Finger printer board may be damaged Replace it with a new one following the instructions in Chapter 4 If the problem still exists perform Check 3 Check 3 The system board may be damaged Replace it with a new one following the instructions in Chapter 4 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual58 2Troubleshooting Procedures 2 24 FM tuner Failure Troubleshooting START Perform FM Tuner Antenna connection check Procedure 1 oes replacement FM Tune ntenna function properly Replace FM Tuner Antenna No Perform FM Tuner SG setting check Procedure 2 U se the right setting on SG FM Tuner functioning ok No Connection check Procedure 3 D Perform FM Tuner board Figure 2 23 FM tuner troubleshooting process Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual59 2Troubleshooting Pro
63. up to remove it from the logic upper assembly 2 5 3 1 2 5 4 1 5 O o co Figure 4 23 Removing the Touchpad boards and Fingerprint board Installing the Touchpad Bracket Touchpad Boards and Fingerprint Board Touchpad Switch Board Install the Touchpad bracket the Touchpad boards the button and switch board and Fingerprint board according to the following procedures 1 Seat the Touchpad switch board the Touchpad button board and Fingerprint board in the correct position 2 Secure the boards with one M2 5x3 screw and one M2 5x4 screw 3 Seat the touchpad bracket over the Touchpad boards and Fingerprint board then secure the bracket with four M2 5x4 screws 4 Connect the eight cables to the Motherboard Satellite A500D Maintenance Manual 4 32 Error Style not defined Error Style not defined 4 Replacement Procedures 4 14 LED board Removing the LED Board To remove the LED board from the logic lower assembly 1 Remove one M2 5x4 screw and remove one cable from the motherboard as described Figure 4 24 below M2 5 x4 Figure 4 24 Removing the LED Board Installing the LED Board Install the LED board according to the following procedure 1 Seat the LED board on the logic lower assembly Secure it with one M2 5x4 screw and attach the cable to the motherboard Satellite 5000 Maintenan
64. 1 Sarety Precautii ONS iD 4 2 Dolore Deo illu toda uota nnn yasqa 4 4 Disassembly PROCEQUTCS a tutes eoa 4 5 Assembly Procedures sus 4 5 Tools and Equipment ig M pdt ex 4 6 Screw stance 4 6 Colors OL Screw S ba tay 4 7 Symbols of Screws the Laptop Body 4 7 SymDO FEX mpi eic 4 7 4 2 EP 4 8 Removing the Battery od Rad arit Can 4 8 Installims the Battery Roscoe i teet ER 4 9 4 3 15034 9 m C 4 10 Remo vin the IDD u L aic tede 4 10 taliban tbe HDD 4 12 4 4 OEY AT UTE 4 13 Removing the Optional hu tod 4 13 Installing the Optional Memory 4 14 4 5 UWB IM OCU M 4 15 4 6 Modem EM TUNE rares aqa a ceu Is 4 16 4 7 OD D 4 19 Removing the OD
65. 10P pin sme io 2 BCIO 3 NC 4 GND 5 GND 6 BCCDET 7 5VS_BCAS 8 B BCRST 9 B XBCCLK 10 NC C 14 CONFIDENTIAL SatelliteASOOD ProA500D Maintenance Manual C 29 JBLG Table C 29 KEYBOARD BACKLIGHT connector pin assignments 4P pin io 5VS_LED 3 NC 4 GND C 30 JDP Table C 30 Display Port connector pin assignments 20 sararae io 1 DP 0 2 3 DP R TXDO 4 DP TXD1 5 GND 6 DP TXD1 7 DP TXD2 8 GND 9 DP R TXD2 10 DP TXD3 11 GND 12 DP R TXD3 13 CAP DET 14 GND 15 DP C AUXP 16 GND 17 DP C AUXN 18 DP HPD 19 GND 20 43VS DP C 31 JFEL Table C 31 Felica connector pin assignments 6P pin Summe uo mute FLICA_VCC 2 USB20 N3 USB20 P3 4 GND NC 6 NC SatelliteA500D Pro A500D Maintenance Manual CONFIDENTIAL C 15 C 32 JLIGHT Table C 32 Light Pipeconnector pin assignments 4P pin summe io Summe 5VS KSI6 4 5 0 GND 6 GND C 33 JMDC Table C 33 MDC pin assignments 12P pin vo wwe Suam 1 2 3VALW 3 HDA_SDOUT_MDC 4 NC 5 GND 6 3VALW 7 HDA SYNC MDC 8 GND 9 SDIN 10 GND 11 HDA RST4 MDC 12 HDA BITCLK MDC C 34 JMXM Table C 34 MXM pin assignments 230 PIN 10 Pinno SigralName 10 1 MXM_B 2 1
66. 25 HD Audio 330 2457088 ITP T DDR ay dimer Crm LC Irom SB LIAC T 33 33 page 27 DC 1 5 Conn HDA Codec 1 ALC272 Porn D2 page 27 14 pege 11 AMP Inr K BD SPI ROM GIENSOR WC CONN WP CON Pe page 34 page 33 pags 34 page 21 page 3 page 21 RT TT TEES LS Ted PORA TTE RTE CE COAT CORT MAC TRADI 10 ema TOR Tat en scr TRATES ERR Tra Cod OCA Di Cose TE DII OF Di r _ _ lt gt COM CHOC PT 1 8 Error Style not defined Error Style not defined I Hardware Overview The system unit of the computer consists of the following components L Processor BTO The computer is equipped with one of the following AMD processors m AMD Turion 64 X2 Dual Core Processor B AMD Athlon X2 Dual Core Processor B AMD Sable Processor Memory The computer has two SODIMM slots that come standard with 512MB 1GB 2GB 4GB BTO for various memory requirements It can incorporate up to 8 GB of main memory It supports DDR2 at 667 800MHZ BIOS ROM EEPROM The system BIOS and Keyboard BIOS share one single 1024KB flash RO
67. 4 Replacement Procedures for instructions on how to disassemble the computer and then perform the following checks If any of the connections are loose reconnect firmly If any of the connections is damaged or there is still an error go to Procedure 2 Procedure 2 TouchPad replacement check The TouchPad unit or FPC may be defective or damaged Replace each with a new one following the steps in Chapter 4 If the FDD is still not functioning properly replace the system board with a new one following the steps in Chapter 4 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual26 2 Troubleshooting Procedures 2 9 Speaker Troubleshooting ar UN i Perform audio source test Procedure 1 Speakers are not faulty Continue troubleshooting see Figure 2 1 Do all sources have No same problem Yes Perform earphone test Procedure 2 Do earphones function correctly Yes Perform connection check Procedure 3 Perform replacement check Procedure 4 Replace system board 4 7 Figure 2 8 Speaker troubleshooting process No Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual27 2 Troubleshooting Procedures To determine if the computer s built in speakers are functioning properly perform the following procedures Figure 2 8 outlines the pr
68. 4 45 Installing the Display 1 4 45 LCD Dezel Assemb 4 46 Removing the LCD Bezel Assembly 4 46 For EO WC gt c 4 46 p 4 48 Display MaSK ee 4 55 LCD Module and Inverter Boatd 4 5 Removing the LCD Module and Inverter Board 4 5 Installing the LCD Module and Inverter Board 4 62 CMOS 4 66 Removing the CMOS Board and vaa dores xe voa 4 66 Installing CMOS Board and 1 0 60000000000000000 000 4 67 DEPEND BOI E 4 68 Removing the USB Board on the Left Side 4 68 the Lert USB pai 4 4 5 31 8 4 68 J H B EO _ ___________ _ __ 4 69 Removing the Right USB Board on the Right Side 4 69 Installing th
69. 4 61 Installing the LCD Hinge Assembly Satellite 5000 Maintenance Manual 4 62 Error Style not defined Error Style not defined 4 Replacement Procedures 5 Seat the LCD module in the correct position in the LCD cover assembly Secure it to the LCD cover assembly with eight M2 5x4 screws for the high end model or with six M2 5x4 screws for the low end model according to the sequence indicated in Figure 4 62 and Figure 4 63 Reroute the CMOS and Antenna cables after securing the LCD panel 4 1 M2 5x4 8 w wm Figure 4 62 Installing the LCD Module from the LCD cover assembly high end model Satellite 5000 Maintenance Manual 4 63 4 Replacement Procedures Error Style not defined Error Style not defined 2 3 1 2 5 4 6 I Figure 4 63 Installing the LCD Module from the LCD cover assembly low end model 6 Seat the Inverter board in correct position and connect two cables to the two ends of the inverter board Then secure it with one M2x3 screw Satellite 5000 Maintenance Manual 4 64 Error Style not defined Error Style not defined 4 Replacement Procedures NOTE Be careful not to pinch codes beside hinges Figure 4 65 Not to pinch codes beside hinges low end model Satellite 5000 Maintenance Manual 4 65 4 Replacement Procedures Error Style not defined Error Style not defined 4 23 CMOS Board and MIC
70. 8 Press lt FntUp gt and lt FntDown gt key hank you very much Ctrl Break gt Quit ARE YOU TEST _ Japan keyboard Satellite A500D Satellite ASOSD Satellite ASO7D Satellite Pro Series T amp D 3 Tests and Diagnostics Version 1 60 Keyboard pad sequential test 30 88 Key JAPAN matrix 191102 12 Ins PgU Del End hwu 1 Z 34567869J Tab H E R T Y U I P Cap 9 5 D B HE NS BE 1 Shift Z C U B N H lt gt M 1 Fn Hin Alt HC Space CG alt win CT lt 4 hank you very much lt Ctrl Break gt Quit RE YOU TEST LY UK keyboard Version 1 60 Keyboard pad sequential test 88 Key UK for Aspire 14004 2 11212 Del 3 4 5 67 8 9 gt B5 Num E RT 0 P 1 ENT 8 Cap 5 DF B J KL HW j 5 4 sr lt A C U B M m shift T Fn Win Alt Space Bar Alt Hin Ctl hank you very much lt Ctrl Break gt Quit RE YOU TEST OR LY 6tellite ASOOD Satellite ASOSD Satellite ASO7D Satellite Pro Series T amp D 3 Tests and Diagnostics NOTE The Fn key cannot be tested in the keyboard test To determine whether the Fn key is working correctly press 6 or 7 keys to check if LCD display brightness chan
71. 8VS_MXM 3 MXM_B 4 1 8VS_MXM 5 MXM_B 6 1 8VS_MXM 7 MXM_B 8 1 8VS_MXM 9 _ 10 1 8VS_MXM 11 MXM_B 12 1 8VS_MXM C 16 CONFIDENTIAL SatelliteASOOD ProA500D Maintenance Manual 13 MXM_B 14 1 8VS_MXM 15 16 RUNPWROK 17 GND 18 5VALW_MXM 19 GND 20 GND 21 GND 22 GND 23 GND 24 GND 25 PCIE GTX C MRX N15 26 GND 27 PCIE GTX C MRX P15 28 PCIE MTX C GRX N15 29 GND 30 PCIE MTX C GRX P15 PCIE GTX C MRX N14 CELOTO 3 __ __ x POE ORK Pe ar ee ND 4 POE omms Oo __ une __ 4 roewe omme Ta __ __ __ _ 8 Pe um s _ m en __ ss Pe s roewe omno _ __ _ wEsxcwwxw m POE comeu oo __ sEsxcwxw __ ___ 7 Ln wEsxewxw 2 o s soEecwmxer POE 7 o Z Po oF omom POE NDC SatelliteA500D Pro A500D Maintenance
72. BUTTON C Play Pause BUTTON D FR BUTTON D FF BUTTON D Mute BUTTON D Volume BUTTON D Volume S6tellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series T amp D 3 Tests and Diagnostics 3 16 1 HDD Test The HDD test allows the user to verify the 1 HDD ok or not First please select HDD test method Screen would display as below HDD TEST 1 HDD H F testlall surface 2 Partial HR Random 11 21 After you select the method then input password hard disk if input password is Right the screen would display as below Input password is Right Press any key to Test function ress any key to continue If input password is wrong the screen would display as below Satellite ASOOD Satellite ASOSD Satellite ASO7D Satellite Pro Series T amp D 3 Tests and Diagnostics Input Password is wrong YOU INPUT PASSWORD AGAIN The screen will display as below picture to show the subtest 1s passed or failed when finished If it is show the picture as below it means HDD function 15 OK Hard disk test tools 01 72 Compal STD TIF Mode 11 16383 Mode Head 16 Mode Sectors 63 Mode Sizes 6455 Mode Sectors 488397166 Mode Sizes 245HH59 Random RZH 18H sectors sequential R H sectors Verify Sectors 488397158 5 38481 255 63 sectors Verify 55 YOU TEST N
73. Board Touchpad Switch Board 4 32 4 33 Removins tie 1B ei 4 33 jis lli the LED IT il murinus 4 33 Ti TL PE I UU 4 34 Remove 4 34 Tuner i 4 34 ib EG ee 4 35 te WLAN 4 35 Installns tbe WLAN Card 4 35 EET 4 36 Satellite A500D Pro A500D Series Maintenance Manual CONFIDENTIAL ix 4 18 4 19 4 20 4 21 4 22 4 23 4 24 4 25 Removing the Motherboaltd 4 36 the Motherboard uu l l ua 4 38 VGA Board and VGA Thermal Module Optional 4 40 Removing the VGA Board and VGA Thermal Module 4 40 Installing VGA Board and VGA Thermal Module 4 4 CPU and hh INO sca 4 42 Removing the CPU and Thermal Module 4 42 Installing CPU and Thermal Module 4 43 MTS PAY A rnb M E 4 45 Removing the Display ASsemDly
74. CIE PTX C IRX NO 23 GND 25 PCIE ITX C PRX 14 JLAN N 11 2 4 6 8 10 12 14 16 18 20 22 24 26 USB20 N5 CP USB NC SMB CK DATO 1 5VS_ CARD 3VALW CARD 3 CARD CLKREQ CLK_PCIE_NCARD GND PCIE PTX C IRX PO PCIE ITX C PRX NO GND Table C 14 LAN Connector pin assignments 14 pin Stine vo RJ45_MIDIO RJ45_MIDI1 RJ45_MIDI2 RJ45_MIDI3 3V_LAN 3V_LAN LANGND C 15 JLED Im 12 14 RJ45_MIDIO RJ45_MIDI2 RJ45 MIDI1 RJ45 MIDI3 LAN SK LAN ACTIVITY LANGND Table C 15 LED B Connector pin assignments 12 pin C 6 CONFIDENTIAL SatelliteAS00D ProA500D Maintenance Manual O N C 16 JGPS Signalname vO Pinno 1 NC N C 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 5VALW DC IN SUSPEND LED CR LEDCON LOW LED GND N 5VS POWER_LED HDD_LED _FULL_LED GND GND Table C 16 GPS Connector pin assignments 52 pin XBCLKM BCCDET CLKREQ_MCARD1 GND CLK_PCIE_MCARD1 CLK_PCIE_MCARD1 GND BCRSTM BCPWON GND PCIE_PTX_C_IRX_N5 PCIE_PTX_C_IRX_P5 GND GND PCIE ITX C PRX N5 PCIE ITX C PRX P5 GND GND 3VS 3 GND NC TV_THER2 NC SatelliteASOOD Pro 5000 Maintenance Manual 2 3 4 GND 6 1 5VS 8 UIM_PWR 10 UIM_
75. CPU socket by using the triangle as a guide 3 Rotate the cam clockwise to the lock position with a flat blade screwdriver Satellite 5000 Maintenance Manual 4 43 4 Replacement Procedures Error Style not defined Error Style not defined CAUTION When installing the thermal module keep the following in mind Be sure to confirm the correct position for the module Secure the relevant screws on the motherboard according to the number sequence sealed on the thermal module 4 Reapply Shinetsu 7762 grease on the CPU thermal module as shown in Figure 4 36 If you use one new CPU thermal module remove the release papers on the thermal pads first Thermal Grease Figure 4 36 Reapply the Shinetsu 7726 grease on the thermal module and remove any release papers 5 Install the thermal module into the correct position in the laptop 6 Secure it with four spring screws according to the number sequence sealed on the thermal module Satellite ASOOD Maintenance Manual 4 44 Error Style not defined Error Style not defined 4 Replacement Procedures 4 20 Display Assembly Removing the Display Assembly CAUTION Use care to avoid the antenna cable being caught between the display assembly and the laptop Remove the display assembly according to the following procedures and Figure 4 37 1 Remove six M2 5x6 screws securing the display assembly to the laptop M2 5x6 6 Figure 4 37 Removing the displa
76. D 11 NC 12 D DDCDATA 13 HSYNC 14 VSYNC 15 DDCCLK O JHDMI Table C 5 HDMI I F pin assignments 19 pin Signal Name GND 01 HDMI R D1 GND HDMI R HDMI D2 D2 GND HDMI 00 HDMI_R_Do CONFIDENTIAL SatelliteA500D ProA500D Maintenance Manual C 6 C 7 11 GND 13 HDMI 15 SCLK 17 GND 19 HDMI HPD JHDDO N 11 15 1 19 21 JODD N 11 12 16 18 HDMI CK O NC HDMI SDATA O 5V OUT O Table 6 1 HDD I F pin assignments 22 pin SATA C TX1 SATA C RX1 GND 3VS GND GND 5VS GND GND NC 2 4 6 8 10 12 14 16 18 20 22 SATA_C_TX1 GND SATA_C_RX1 3VS 3VS GND 5VS 5VS NC NC NC Table C 7 SATA ODD I F pin assignments 13 pin SATA_C_TX3 SATA C RX3 GND 5VS NC GND SatelliteASOOD Pro 5000 Maintenance Manual N SATA_C_TX3 GND SATA RX3 NC 5VS GND CONFIDENTIAL C 3 C 8 JESATA Table C 8 1st eSATA USB I F pin assignments 11 pin io mto io USB_VCCB 05820 Na o 3 USB20 4 GND o GND 6 SATA C 2 SATA C TX2 8 GND SATA C RX2 10 SATA 2 11 GND C 9 JBT Table C 9 Bluetooth Connector pin assignments 10 pin sume io 1 2 3VS 3 VCC 4
77. D Bay u uu u a 4 19 Installing the ODD Bay Module 4 20 Disassembling ODD Drilve 4 20 ASsemblime the ODD Diy uru uuu u h Pob cvi tite 4 21 4 8 Keyboard Cover and Key DO ard rt Pe ee pira 4 22 Removing the Keyboard Cover and Keyboard 4 22 Satellite ASOOD Maintenance Manual 4 4 9 4 10 4 11 4 12 4 13 4 14 4 15 4 16 4 17 4 18 4 Replacement Procedures Installing the Keyboard Cover and 4 24 Los r Upper 4 25 Removing the Logic Upper Assembly 4 25 Installing the Logic Upper Assembly 4 27 4 28 Isemoyine the Power DOSE uuu to DR d E dE 4 28 Installing power switch board 4 28 4 29 aaa 2 uyan a aaa u 4 29 Installing ne Speakers 4 29 Bl uetoot i IU
78. DATA 12 UIM_CLK 14 UIM RESET 16 COMMON 18 TV DET 20 OFF 22 PLT RST 24 3VS 26 GND 28 1 5VS 30 USB20_P11 32 USB20_N11 34 GND 36 USB20_N10 38 USB20 P10 40 GND 42 LED WIMAX 44 CPLGP1 46 TV THER1 48 1 5VS 50 GND CONFIDENTIAL Signal Name 51 52 85 17 JDDRL JPDDRH Table C 17 SODIMM I F pin assignments 200 PIN 1 4 summum 10 10 _ VREF 2 3 VSS O 4 DQ4 I O 5 DQO I O 6 DQ5 7 001 8 VSS O 9 VSS O 10 DMO 11 0050 12 VSS O 13 0050 I O 14 DQ6 15 VSS O 16 007 17 DQ2 I O 18 VSS O 19 DQ3 I O 20 DQ12 I O 21 VSS O 22 DQ13 I O 23 DQ8 24 VSS 25 009 26 DM1 O 27 VSS O 28 VSS O 29 DQS1 30 CKO 31 DQS1 32 CKO Table 17 SODIMM I F assignments 200 PIN 2 4 CONFIDENTIAL SatelliteA500D ProA500D Maintenance Manual DM3 vo 68 0053 SatelliteASOOD Pro 5000 Maintenance Manual _ o CONFIDENTIAL C 9 o wo o m woo s won uo xw w Lm ws o Lu ws we m vase to we Lum ws m pom _ wm vs ws pon __ v Ls ws o ws o ws o vs Table C 17 SODIMM I F pin assignments 200 PIN 4 4
79. Diagnostics Chapter 3 Tests and Diagnostics Satellite ASOOD Satellite ASOSD Satellite ASO7D Satellite Pro Series T amp D 3 1 3 2 252 3 4 3 5 3 6 3 7 3 8 3 9 3 10 3 11 2412 3 13 3 14 3 15 3 16 3 17 3 18 3 19 3 Tests and Diagnostics The PCS basic la yi dada at du dde 3 Precutine the Diagnostic To bust boon 4 Display C iiec as qtiae ana vuU adu dac bor Pag hue 9 Pest suya 9 NORE hipa us bu Merle u 10 Man TeS 11 FT CS qua wauu besa 2 Memory C ieckuu uuu pu e 14 Keyboard y dU on PU 14 u uuu DEL 16 Peb ae race hahay te 17 Nae ne SW s 18 EAN TO 21 T 24 BURTON ISSUE isuu E MU ME 29 DP etico bei Eon
80. E eee 4 30 Removing the it eit ton a 4 30 Installing the Bluetooth card 4 30 Touchpad Bracket Touchpad Boards and Fingerprint board Touchpad SV eI Boar rites tanti aua 4 3 Removing the Touchpad Bracket Touchpad Boards and BOSE suan pe tan 4 31 Touchpad Bracket Touchpad Boards Fingerprint Board Touchpad Switch Board 4 32 LED DOO Atti 4 33 Removing the LED BON p fud 4 33 Installing the LED 4 33 Tl cote 4 34 Remo vine the Thermal bom b tute PI 4 34 Installing the Thermal uuu l dente n et eb nim 4 34 DA e 4 35 Removing the WLAN u u an aaa aa ebat pe 4 35 Installing the WLAN 4 35 r E ES 4 36 Removing the 4 36 Iris talline the Motherboard ios ir h an Gee necktie tot Desa dn 4 38 VGA Board and VGA Thermal Module Optional 4 40 Removing the VGA Board an
81. If the picture shows as below it means he HDD function is NG S tellite 5000 Satellite A505D Satellite ASO7D Satellite Pro Series T amp D 3 Tests and Diagnostics Hard disk test tools 01 60 Compal STD TTF Reset DISK1 Error t Can t use Enhanced Disk Drive Support Function ARE YOU TEST 1 3 17 Read DMI Compal write Toshiba Part No version Toshiba Serial No Serial No Product Name OEM string and UUID If you want to double check the DMI data please select Read DMI item the figure below will be displayed Satellite ASOOD Satellite ASOSD Satellite ASO7D Satellite Pro Series T amp D 3 Tests and Diagnostics anufacturer TOSHIBA roduct Hane Satellite 8355 Serial Number 8116579 ersion PSRLEU HHB4HB5 sset Number UID BbCBbA BbBBSCEZIIDDBRSSHHIEECAHRI1H NEM Strings PSRLEU BB4HH5 SUBB48B5UB4 11048 re the data is V H 3 18 Write DMI When you want to write DMI data please select which data you want to write the figure below will be displayed 1 Write OME string SGtellite ASO0D Satellite 505 Satellite ASO7D Satellite Pro Series T amp D 3 Tests and Diagnostics 2 Write Version 3 Write Serial 4 Write Product please choice the item 1 Write String Mrite Version 3 Hrite Serial 4 Hrite Product please enter the num you choose After write OK you should reboot the system that can make
82. In this case the central compartment in the figure does not correspond to any button 3 11 LCD Pixels Mode Test This LCD pixels mode test checks whether video display is fine This test includes two modes of the test 1 Text Mode including 40 25 16 colors and 80 25 2 16colors 2 VGA Mode including 320 200 4 16 256 colors 640 200 2 16 colors 640 350 2 16 colors 640 480 2 16 256 colors 800 600 256 colors and 1024 768 256 colors The screen should display as below indicating whether the test is passed or failed after the question S amp tellite ASOOD Satellite A505D Satellite ASO7D Satellite Pro Series T amp D 3 Tests and Diagnostics 3 12 Magnetic Switch Test The Magnetic switch test checks the Magnetic function of the unit When LCD cover closed the Magnetic should enable to turn off the display Follow below steps to run this test 1 Close the LCD cover 2 Open the LCD Then it will indicate whether the test is passed or failed 1 gt If the Magnetic switch test fail t will show below display Satellite ASOOD Satellite ASOSD Satellite ASO7D Satellite Pro Series T amp D 3 Tests and Diagnostics Hagnetic switch test progran Ver 1 18 __ PEYSH Jone 2 gt If the Magnetic switch test pass it will show below display aqnetic Switch test is Pass ARE YOU TEST KTEV H 17 ASO0D Satellite 505 Satellite ASO7D Satellite Pro Series T amp D 3
83. M The flash utility can be used to program both system and keyboard BIOS at the same time System Controllers Advanced Power Management 1 2 support ACPI2 0 b and PC2001 compliant Support SMBus specification V2 0 Hot keys for system control Audio volume output control External LED control Battery scope report and control Sticky key support Power switch control Two host interface channels support Supports three independent devices Internal Keyboard country selection Wireless LAN on off button Satellite 5000 Maintenance Manual 1 9 1 Hardware Overview Error Style not defined Error Style not defined Graphics Controller AMD RS780MN RS780MC as integrated graphics solution B Following External Graphic solution with AMD M780G M770 ATI Mobility Radeon HD 3470 512MB ATI Mobility Radeon HD 3650 1GB B HDMI 1 3 CEC Support B DVI D supported by conversion cable from HDMI and DP Express Card Controller B Support USB PCI Express signals B One Express card slot 34 54 L Audio Controller B Realtek Azalia ALC272 One Audio in port Mic in Line in One Audio out port Headphone out Line out S PDIF out B Internal Microphone with Internal Camera MIC with echo cancellation B Volume control Digital control feather touch button no mute function B Microsoft inbox audio driver support B Software EQ support B Synchronize to change video and audio output to HDMI DP MAXX audio suppor
84. MIC 4 67 4 24 BSTC US oO AUG cc 4 68 Removing the USB Board on the Left Side 4 68 Installing the Left WS BBO ated aee a va e bios 4 68 4 25 4 69 Removing the Right USB Board on Right Side 4 69 Installing the Right USB Boatrd 4 71 Satellite ASOOD Maintenance Manual 4 iy Figures Figure 4 1 Figure 4 2 Figure 4 3 Figure 4 4 Figure 4 5 Figure 4 6 Figure 4 7 Figure 4 8 Figure 4 9 Figure 4 10 Figure 4 11 Figure 4 12 Figure 4 13 Figure 4 14 Figure 4 15 Figure 4 16 Figure 4 17 Figure 4 18 Figure 4 19 Figure 4 20 Figure 4 21 Figure 4 22 Figure 4 23 Figure 4 24 Figure 4 25 Figure 4 26 Figure 4 27 Figure 4 28 Figure 4 29 Figure 4 30 Figure 4 31 4 Replacement Procedures Remoyvine the Battery Pack diront ctae tei ts 4 8 Removing the FIDID4IOOE 4 10 Removing the HDD from the HDD bay 4 11 Removing he IDD u u ul 4 11 Removing the 4 13 Removing RAM from the
85. MIC problem detect Perf orm connector and replacement check Procedure 2 Replace MIC line NENNEN Replace system board END Figure 2 21 MIC troubleshooting process The MIC line or system board may be the reason of a MIC fault Either of these two components may be damaged To determine if the computer s MIC is functioning properly Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual55 2Troubleshooting Procedures perform the following procedures Figure 2 21 outlines the process Start with Procedure 1 and continue with the other procedures as instructed Procedure 1 Windows Application test Procedure 2 Connector and replacement check Procedure 1 Windows Application test Run the functioning Program record exe on Windows model which will display the MIC test result If tests and diagnostics result abnormal go to Procedure 2 If an error is not located the MIC module functioning 1s properly Procedure 2 Connector and replacement check The MIC line or system board may be disconnected or damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 sure that the MIC line is securely slotted into the system board If the problem remains go to Check 2 Check 2 MIC line may be damaged Replace it with a new one following the instructio
86. Removing the CMOS Board and MIC Remove the CMOS Board and MIC according to the following procedures and Figure 4 66 and 4 67 1 Disconnect the CMOS cable from the CMOS module connector and remove the CMOS board Figure 4 66 Removing the CMOS board and MIC high end model Satellite 5000 Maintenance Manual 4 66 Error Style not defined Error Style not defined 4 Replacement Procedures Figure 4 67 Removing the CMOS board and MIC low end model 2 Lift the MIC cable from the LCD cover assembly Installing the CMOS Board and MIC Install the CMOS Board and MIC according to the following procedures 1 Connect the CMOS module cable to CMOS module connector 2 Seat the CMOS module and MIC in the correct position on the LCD cover assembly 3 Fix the CMOS cable and MIC cable with tapes Satellite 5000 Maintenance Manual 4 67 4 Replacement Procedures Error Style not defined Error Style not defined 4 24 Left USB Board Removing the USB Board on the Left Side Remove the left USB board according to the following procedures and Figure 4 68 1 Remove the USB board from the left side of the logic lower assembly using one M2 5x4 screw
87. Toshiba Personal Computer Satellite Maintenance Manual TOSHIBA CORPORATION CONFIDENTIAL Copyright 2009 by Toshiba Corporation All rights reserved Under the copyright laws this manual cannot be reproduced in any form without the prior written permission of Toshiba No patent liability is assumed with respect to the use of the information contained herein Toshiba Personal Computer Satellite Maintenance Manual First edition May 2009 Disclaimer The information presented in this manual has been reviewed and validated for accuracy The included set of instructions and descriptions are accurate for the Satellite Series at the time of this manual s production However succeeding computers and manuals are subject to change without notice Therefore Toshiba assumes no liability for damages incurred directly or indirectly from errors Omissions or discrepancies between any succeeding product and this manual Trademarks IBM is a registered trademark and OS 2 and PS 2 are trademarks of IBM Corporation Microsoft MS DOS Windows DirectSound and DirectMusic are registered trademarks of Microsoft Corporation Intel and Pentium are registered trademarks and SpeedStep is a trademark of Intel Corporation Sound Blaster is a registered trademark of Creative Technology Ltd Centronics is a registered trademark of Centronics Data Computer Corporation Photo CD 15 a trademark of Eastman Kodak All other properties are trademarks or re
88. WB Module connection check The UWB Module connect may be faulty Perform Check 1 Check 1 Check the UWB Module is firmly plugged into system board if connection was correctly go to check 2 Check 2 Try connecting a different UWB Module to the computer If the replacement UWB Module works the original Module may be damaged If the replacement Module does not work the system board may be damaged Replace it with a new one following the instructions in Chapter 4 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance 67 2Troubleshooting Procedures 2 28 3G Troubleshooting START Perform diagnostic test Procedure 1 3G system is not faulty Continue troubleshooting refer to Figure 2 1 3 problem detected Yes Perform connector and replacement check Procedure 2 Replace 3G antenna unit Replace system board END Figure 2 27 3G troubleshooting process The 3G antenna wire 3G unit or system board may each be the source of a 3G fault Any of these components may be damaged To determine if the computer s wireless LAN system is functioning properly perform the following procedures Figure 2 27 outlines the process Start with Procedure and continue with the other procedures as instructed Procedure 1 Diagnostic test Procedure 2 Connector and replacement
89. able 4 37 Picking up the motherboard 1 22 00000 00000000000 000000000000 4 37 CONFIDENTIAL xi Figure 4 30 Figure 4 31 Figure 4 32 Figure 4 33 Figure 4 34 Figure 4 35 Figure 4 36 Figure 4 37 Figure 4 38 Figure 4 39 Figure 4 40 Figure 4 41 Figure 4 42 Figure 4 43 Figure 4 44 Figure 4 45 Figure 4 46 Figure 4 47 Figure 4 48 Figure 4 49 Figure 4 50 Figure 4 51 Figure 4 52 Figure 4 53 Figure 4 54 Figure 4 55 Figure 4 56 Figure 4 57 Figure 4 58 Align the DP CONN S PDIF CONN Audio CONN and RJ45 4 38 FAC 4 39 the VGA RT 4 40 Reapply the Shinetsu 7726 grease on the thermal module and remove any release 4 41 Removing the Thermal Module spring Screws 4 42 Set 4 43 Reapply the Shinetsu 7726 grease on the thermal module and remove any release 4 44 Reniovine the display assembly Uuuu uu teens tasted oe 4 45 Removing the LCD Bezel Assembly from the low end model 4 46 Lu Mee erum arduum ete EE ANN DM MEME 4 47 Pull out tbe hi e Wall
90. al Time Clock RTC Battery 1 5 1 Main Battery The main battery pack serves as the computer s main power source when the AC adapter is not attached The main battery maintains the state of the computer when the AC adapter is detached 1 5 2 Battery Charging Control Battery charging is controlled by EC KB926 When the AC adapter and battery pack are attached to the computer the EC KB926 controls the charge on off state and detects a full charge Battery Charge When the AC adapter is attached the battery is charged by off state charge when the system is powered off or by on state charge when it 1s powered on Table 1 3 Quick Normal Charging Time Off State Charge 3 6 12 Cell About 4 hours max On State Charge 3 6 12 Cell About 12 hours max Satellite 5000 Maintenance Manual 1 16 Error Style not defined Error Style not defined I Hardware Overview NOTE The time required for normal charge depends on the power consumption by the system Using a fluorescent lamp and frequently accessing the disk consumes more power and lengthen the charge time Any of the following can stop battery charge 1 The battery becomes fully charged 2 The AC adapter or battery pack is removed 3 The battery or AC adapter voltage is abnormal Detection of full charge A full charge is detected only when the battery is being charged by quick or normal charge A full charge is detected when either of the following conditions 15 met
91. alled in the ODD bay See the appropriate sections for the disassembly procedures of specific modules Remove the ODD bay module according to the following procedures and Figure 4 10 M2 5x6 1 Figure 4 10 Removing the ODD Bay module 1 Turn the laptop upside down 2 Remove one M2 5x6 screw 3 Push the ODD bracket in the direction of the arrow CAUTION Handle the ODD bay module carefully It can become hot during operation Satellite 5000 Maintenance Manual 4 19 4 Replacement Procedures Error Style not defined Error Style not defined Installing the ODD Bay Module Install the ODD bay module according to the following procedures 1 Place the ODD bay module in the correct position and slide it in 2 Push it in until it meets the end 3 Secure the ODD bay module with one M2 5x6 screw Disassembling the ODD Drive NOTE Do not disassemble the ODD drive when it is working normally Disassemble or replace the ODD drive only if it fails Disassemble the ODD drive according to the following procedures and Figure 4 11 1 Remove two M2x3 screws 2 Remove the bracket Figure 4 11 Removing the bracket from the ODD drive Satellite 5000 Maintenance Manual 4 20 Error Style not defined Error Style not defined Assembling the ODD Drive Assemble the ODD drive according to the following procedures 1 Seat the bracket in the correct position 2 Secure them with two M2x3 screws Satell
92. assemble the computer following the steps described in Chapter 4 Replacement Procedures and replace the socket If the problem persists the system board may be defective or damaged Replace the system board with a new one following the steps in Chapter 4 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual44 2Troubleshooting Procedures 2 17 HDD SSD Troubleshooting START Preform diagnostic test Procedure 1 HDD SSD is not faulty Was aHDD SSD problem detect Conti nue troubl eshooti ng ref er to Figure 2 1 Perform connector and repl acement check Procedure 2 Replace HDD SSD Replace system board END Figure 2 16 HDD SDD troubleshooting process Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual45 2Troubleshooting Procedures The HDD SSD or system board may be the reason of a HDD SSD fault Either of these two components may be damaged To determine if the computer s HDD SDD 1s functioning properly perform the following procedures Figure 2 16 outlines the process Start with Procedure and continue with the other procedures as instructed Procedure 1 Diagnostic test Procedure 2 Connector and replacement check Procedure 1 Diagnostic test Run the Diagnostic Program which will automatically execute the HDD SSD R W test Refer to Chapter 3 system configuration check Tests and Diagnostics for more information
93. astened it could come loose creating a danger of a short circuit which could cause overheating smoke or fire If you replace the battery pack or RTC battery be sure to use only the same model battery or an equivalent battery recommended by Toshiba Installation of the wrong battery can cause the battery to explode Satellite ASOOD Pro A500D Series Maintenance Manual CONFIDENTIAL iii The manual is divided into the following parts Chapter 1 Hardware Overview describes the Satellite Series system unit and each FRU Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service Chapter 4 Replacement Procedures describes the removal and replacement of the Appendices appendices describe the following Handling the LCD module Board layout Pin assignments Keyboard scan character codes Key layout Screw torque list Reliability Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures Acronyms On the first appearance and whenever necessary for clarification acronyms are enclosed in parentheses following their definition For example Read Only Memory ROM Keys Keys are used in the text to describe many operations The key top symbol as it appears on the keyboard is printed in boldface type Key o
94. ce Manual 4 33 4 Replacement Procedures Error Style not defined Error Style not defined 4 15 Thermal Fan Removing the Thermal Fan Remove the thermal fan according to the following procedures and Figure 4 25 1 Detach the cable from the motherboard 2 Remove one M2 5x8 screw from the thermal fan Remove the thermal fan cable 3 Remove the thermal fan from the logic lower assembly 7 Figure 4 25 Removing the thermal fan from the logic lower assembly Installing the Thermal Fan Install the thermal fan according to the following procedures 1 Seat the thermal fan in the correct position on the logic lower assembly 2 Secure the thermal fan with one M2 5x8 screw 3 Attach the cable to the motherboard Satellite 5000 Maintenance Manual 4 34 Error Style not defined Error Style not defined 4 Replacement Procedures 4 16 WLAN Card Removing the WLAN Card Remove the WLAN Card according to the following procedures and Figure 4 26 1 Remove two M2x4 screws from the WLAN 2 Remove the WLAN Card from the motherboard M2x4 2 Figure 4 26 Removing the WLAN Card Installing the WLAN card Install the WLAN card according to the following procedures 1 Insert the WLAN card into the connector on the motherboard 2 Press the WLAN card down and secure it with two M2x4 screws Satellite 5000 Maintenance Manual 4 35 4 Replacement Procedures Error Style not defined Error Style n
95. cedures oes replacement FM Tune Board function properly Replace FM tuner board v x Replace system board i C exe To determine if the computer s FM tuner port is functioning properly perform the following procedures Figure 2 23 outlines the process Start with Procedure 1 and continue as instructed Procedure 1 FM Tuner Antenna connection check Procedure 2 Tuner SG setting check Procedure 3 FM Tuner board connection check Procedure 1 FM tuner Antenna connection check Use windows application to check device can work fine not an error is located The FM Tuner Antenna may be damaged or the connections may be loose Perform Check 1 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manualeo Check 1 Check 2 2Troubleshooting Procedures Make sure FM Tuner Antenna is firmly plugged into FM Tuner port of the computer If the Antenna is connected correctly go to Check 2 Try connecting a different FM Tuner Antenna to the computer If the replacement FM Tuner Antenna works the original set may be damaged If the replacement set does not work the FM Tuner SG setting may be incorrect Go to Procedure 2 Procedure 2 FM Tuner SG setting check The FM Tuner SG setting may be faulty Perform Check I Check 1 Check 2 Check the FM Tuner SG setting was right or wrong if right go to check 2 if wrong Correct it and re test
96. charge capacity harge Test gt ress any key to continue If the charge function is NG the screen will display as Satellite A500D Satellite ASOSD Satellite ASO7D Satellite Pro Series T amp D 3 Tests and Diagnostics 3 7 Main Battery Change Test FOR Series Battery Test Program 591 U1 H ZBHZ H 7 23 jattery Type Lion anufacturer Sony emain charge capacity 66 54 harge Test gt ress any key to continue 3 7 FDD Test NOTE Before running the FDD test prepare a formatted work diskette 1 44 MB Need to insert FDD when power on machine Otherwise the Floppy can not be detected The Floppy Disk Test includes three subtests of the 1 Sequential seek verify function Range Track 79 2 Funnel code seek verify function Range Track 0 79 3 Write Read Compare pattern function Range Track 75 79 NOTE The write protected device of this formatted diskette should be Disable The subtests run automatically NOTE Press Esc key can skip the current subtest The screen should display as below indicating whether the subtests pass or fail when finished atellite ASOOD Satellite AS05D Satellite ASO7D Satellite Pro Series T amp D 3 Tests and Diagnostics Testing Driver A 1 44 MByte Cul 88 2 18 1 Testing Seg seek verify Head B1 Track 79 PASS 1 Testing Fun seek verify Head Track Hb
97. check Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manualea 2Troubleshooting Procedures Procedure 1 Connector and replacement check The 3G antenna 3G unit or system board may be disconnected or damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 Check 2 Check 3 Check 4 Make sure that the 3G antenna 1s firmly connected to the 3G module refer to Chapter 4 for instructions and that the 3G module is securely slotted into the system board If the problem persists go to Check 2 Check the wireless communication function 15 enabled by BIOS setup and 8 and then make sure that the wireless communication LED on the front panel is light If the LED 15 light but the 3G function 15 still faulty the antenna may be damaged Replace with a new antenna following the steps 1n Chapter 4 Replacement Procedures lf the problem persists or if the wireless LAN LED 18 not light when the wireless communication function is enabled by BIOS setup and FN F8 go to Check 3 3G unit may be damaged Replace it with a new one following the instructions in Chapter 4 If the problem still exists perform Check 4 The system board may be damaged Replace it with a new one following the instructions in Chapter 4 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance 69 3 Tests and
98. d If it is connected firmly go to Check 3 Check3 The system board may be damaged Replace it with a new one following the instructions in Chapter 4 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual13 2 Troubleshooting Procedures 2 4 Display Troubleshooting 4 START Perform external display check Procedure 1 D oes the external display function ok No Perform diagnostic check Procedure 2 Display is not faulty Continue troubleshooting refer to Figure 2 1 W as a display problem detected Yes Y Perform connector and gt replacement check Procedure 3 Replace system board 4 END Figure 2 3 Display troubleshooting process Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance 4 2 Troubleshooting Procedures This section describes how to determine if the computer s display is functioning properly The process 18 outlined in Figure 2 3 Start with Procedure 1 and continue with the other procedures as instructed Procedure 1 External display check Procedure 2 Diagnostic check Procedure 3 Connector and replacement check Procedure 1 External display check Connect an external display to the computer s external monitor port and then boot the computer The computer automatically detects the external dis
99. d Troubleshooting procedures in Section 2 4 lfanerror is detected by the TouchPad test perform the TouchPad Troubleshooting procedures in Section 2 7 If an error 1s detected by the audio test perform the Speaker Troubleshooting procedures in Section 2 8 and the Optical Drive Troubleshooting Procedures in Section 2 9 error 15 detected by the fingerprint test perform the fingerprinter troubleshooting Procedures in Section 2 22 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual 2 Troubleshooting Procedures Other problems that are not covered by the diagnostics program may be discovered by a user 1 error is detected when using an external USB device perform the External USB Devices Troubleshooting procedures in Section 2 5 2 If an error is detected when using the TV out connection perform the TV Out Failure Troubleshooting procedures in Section 2 6 3 error is detected when using the modem perform the Modem Troubleshooting procedures in Section 2 10 4 error is detected when using the EXPRESS CARD unit perform the EXPRESS CARD Troubleshooting procedures in Section 2 11 5 If an error is detected when using the Wireless LAN perform the Wireless LAN Troubleshooting procedures in Section 2 12 6 If an error is detected when using the camera perform the camera Troubleshooting procedures in Section 2 13 7 error is detected when using the Bl
100. d VGA Thermal Module 4 40 Satellite AS00D Maintenance Manual 4 iii 4 Replacement Procedures Installing VGA Board and VGA Thermal Module 4 4 4 19 CPU ian Thermal Mod l die t uu m Uu bb decent abut ite 4 42 Removing the CPU and Thermal Module 4 42 Installing CPU and Thermal 4 43 4 20 Display Assembly u u Sua nanan uude esa ui 4 45 Removing the Display 4 45 Installing Display Assembly 4 45 4 2 LCD BE 4 46 Removing the LCD Bezel Assembly 4 46 For kowe nd Mao iO ai pe M Id dna 4 46 For High end Mode les s uns EE Ed 4 48 Installing the Display 4 55 4 22 LCD Module and Inverter Board 4 57 Removing the LCD Module and Inverter Board 4 57 Installing the LCD Module and Inverter Board 4 62 4 23 MOS Board amas tas 4 66 Removing CMOS Board M C 4 66 Installing the CMOS Board and
101. defined Error Style not defined 4 Replacement Procedures Colors of Screw Shanks For easy identification of the correct screws the screw shanks are colored according to their lengths as follows Screws of an odd numbered length Blue Screws of a special length Black Screws of a special length are those of a length having decimal places 1 e 16mm Symbols of Screws on the Laptop Body For easy maintenance the screw types are shown on the laptop body as symbols A symbol consists of a letter representing the screw type and a numeral representing the screw length Screw type Letter Bind screw B stands for bind Flat head screw F stands for flat head Super flat head screw S stands for super flat head Tapping screw T stands for tapping Other screws U stands for unique pan head screws studs etc Symbol examples 6 mm bind screw B6 12 mm bind screw B12 5 mm stud 05 The numeral represents the rounded length of the threaded portion regardless of the entire stud length Satellite ASOOD Maintenance Manual 4 7 4 Replacement Procedures Error Style not defined Error Style not defined 4 2 Battery Removing the Battery Pack Remove the battery pack according to the following procedures and Figure 4 1 CAUTION When handling the battery packs use care not to short circuit the terminals Do not drop hit twist or bend the battery packs Do not scratch or break up their ca
102. e 5 242 o aaa armes etas eu ana eme 4 7 CONFIDENTIAL Satellite ASOOD Pro A500D Series Maintenance Manual Figures Figure 4 1 Figure 4 2 Figure 4 3 Figure 4 4 Figure 4 5 Figure 4 6 Figure 4 7 Figure 4 8 Figure 4 9 Figure 4 10 Figure 4 11 Figure 4 12 Figure 4 13 Figure 4 14 Figure 4 15 Figure 4 16 Figure 4 17 Figure 4 18 Figure 4 19 Figure 4 20 Figure 4 21 Figure 4 22 Figure 4 23 Figure 4 24 Figure 4 25 Figure 4 26 Figure 4 27 Figure 4 28 Figure 4 29 Satellite ASOOD Pro A500D Series Maintenance Manual R movina 4 8 Removing the HDD 0 uuu un USD UR RUD ER RES 4 10 Removing the HDD from the HDD bay 4 11 Removing the HDD 4 11 Removing the RAM dOOE uu ull 4 13 Removing the RAM from the connectors 4 14 Removing the UWB mod le 4 15 Removing the modem caltd 4 16 Remoyins the FM M 4 17 Removing the ODD Bay mod l uuu uu uu u 4 19 Removing the bracket from the ODD drtlve
103. e Satellite A500D Satellite ASOSD Satellite ASO7D Satellite Pro Series T amp D 3 Tests and Diagnostics If an error is detected and a test fails the following message displays IP il JC IL ress any key to continue Then press any key for next actions the below display presented if copying test log file onto diskette is necessary This action will be executed when Y key pressed Bradford Function MEHU A CONFIG CHECK TEST CONFIG CHECK TEST J Magnetic Switch raz TIL check DHI G KEYBOARD TEST KEYBOARD TEST P Write DHI YUS H MOUSE PAD TEST MOUSE TEST no 3D Sensor TEST LOG to Floppy I LCD PIXELS TEST LCD PIXELS TEST KSKAE T amp D Function test 1 002009 05 10 Please select test item _ Satellite ASOOD Satellite ASOSD Satellite ASO7D Satellite Pro Series T amp D 3 Tests and Diagnostics It will skip this process if key pressed And then it will check if it s necessary to leave this program Program will quit when key pressed and it will go back main menu for next test if N key pressed Bradford IOAR IDARG Function Za KSKAE T amp D Function test Yer 1 002009 05 10 Satellite A500D Satellite ASOSD Satellite ASO7D Satellite Pro Series T amp D
104. e Be careful not to damage the Bluetooth Card when connecting it with the cable Make sure the card is seated in the correct position Installing the Bluetooth card Install the Bluetooth card according to the following procedures 1 Seat the card in the correct position on the logic upper assembly 2 Slide the card to the end of the track 3 Reroute the Bluetooth cable in the cable fixing ribs Satellite 5000 Maintenance Manual 4 30 Error Style not defined Error Style not defined 4 Replacement Procedures 4 13 Touchpad Bracket Touchpad Boards and Fingerprint Board Removing the Touchpad Bracket Touchpad Boards and Fingerprint Board Remove the Touchpad bracket Touchpad boards the button board and switch board and Fingerprint board according to the following procedures and Figures 4 22 4 23 1 Remove four M2 5x4 screws from the Touchpad bracket Disconnect the Touchpad button cable and pull out the remaining cables from the upper assembly board 2 5 4 4 6 i Figure 4 22 Removing the screws from the touchpad bracket 2 Remove the Touchpad bracket 3 Remove one 2 5x4 screw from the Touchpad button board and the Touchpad switch board 4 Remove first the Touchpad button board and the Touchpad Switch board from the logic upper assembly Satellite 5000 Maintenance Manual 4 3 4 Replacement Procedures Error Style not defined Error Style not defined 5 Pull the Fingerprint board
105. e computer RTC Battery The internal RTC battery backs up the Real Time Clock and calendar Hard Disk Drive HDD The computer accommodates 9 5 mm and 12 5 mm HDD sizes with following storage capacities 120 160 250 320 GB 9 5 mm thick SATA 5 400rpm 160 200 320 GB 9 5 mm thick SATA 7 200rpm 500 GB 12 5 mm thick SATA 5 400rpm 64GB 128GB 9 5mm thick TOSHIBA SSD Satellite 5000 Maintenance Manual 1 1 I Hardware Overview Error Style not defined Error Style not defined ODD 2 7mm height DVD Super Multi drive supporting R Double Layer 2 7mm height DVD Super Multi drive supporting R Double Layer w Labelflash Display BTO The LCD displays available come with one of the following types e 16 0 COLOR TFT HD LCD Samsung LTNI60ATOI A Glare 1366 X 768 HD Resolution 16 0 COLOR TFT HD LCD Samsung LTN160HTO0OI A Glare 1920 X 1080 FHD Resolution Graphics BTO B AMD RS780MN RS780MC integrated graphic B PM45 with ATI M92 XT M96 N10M N10P depending on model Keyboard BTO The computer is equipped with a Toshiba standard 300mm key board or half gloss black keyboard or half gloss black keyboard with illumination ahich has 104keys It is a Vista compliance keyboard where you may find Windows key and application keys Pointing Device The integrated Wide Touch Pad and two control buttons in the palm rest allow control of the on screen poi
106. e sure to replace a screw that is the same size as the original screw Make sure that all the screws are fastened securely Loose screws can cause short circuits overheating smoke or fire Before removing a FRU or other component make sure that all the component cables have been disconnected to avoid the risk of electrical shock caused by accidental contact with the energized components For AC input be sure to use the AC adapter and AC power cable that come with your laptop or Toshiba recommended equivalents To avoid the risk of electrical shock make sure that all the replacement components meet the specifications of the laptop and that all the cables and connectors are fastened securely Inside the PC are components that become hot during operation such as the CPU and cooling module To avoid burns let the hot components cool down before starting inspection or repair task Satellite 5000 Maintenance Manual 4 3 4 Replacement Procedures Error Style not defined Error Style not defined Before You Begin Before you begin to disassemble the laptop keep in mind the precautions and advice in this section Always begin disassembly by removing the AC adapter and battery pack Remove the optional parts and accessories as well The procedures for removing the batteries will be explained later Disassemble the laptop only when an abnormality has occurred Use only the recommended tools To run and store the laptop be sure t
107. em Troubleshooting START Perform telephone line connection check Procedure 1 Check replace Computer unable to Yes telephone line and detect telephone signal connections No v Perform connection check Procedure 2 Perform replacement check Procedure 3 Replace system board Figure 2 10 Modem troubleshooting process Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual32 2Troubleshooting Procedures This section describes how to determine if the computer s modem is functioning properly Figure 2 10 outlines the process Perform the steps below starting with Procedure and continuing with the other procedures as required Procedure 1 Telephone line connection check Procedure 2 Modem card connection check Procedure 3 Modem card replacement check Procedure 1 Telephone line connection check The telephone cable may be damaged or the connections may be loose Use windows application to check device can work fine or not Attempt to connect the computer to a network through using the modem If the modem does not function at all go to Procedure 3 If the attempt fails because the computer detects no telephone signal the fault may be in the telephone cable the wall socket or the modem port Perform Check 1 Check 1 Make sure telephone cable is firmly pl
108. emove the bezel from the display assembly 2 XC lt Figure 4 41 Remove the bezel For High end Model 1 For the high end model remove two screw rubbers on the LCD bezel and remove two M2 5x6 screws as shown in Figure 4 42 Figure 4 42 Removing the LCD Bezel Assembly from the high end model Satellite 5000 Maintenance Manual 4 48 Error Style not defined Error Style not defined 4 Replacement Procedures 2 Wrap the flat blade screwdriver with three layers of tape Figure 4 43 Wrap the flat blade screwdriver with tape 3 Press the bezel hinge wall and cover hinge wall as indicated in Figure 4 44 Figure 4 44 Press the hinge wall Satellite 5000 Maintenance Manual 4 49 4 Replacement Procedures Error Style not defined Error Style not defined 4 When pressing the hinge wall use the flat blade screwdriver to pry up the bezel hinge wall as indicated in Figure 4 45 to release the first hook on the right side Figure 4 45 Pry up the bezel hinge wall 5 Use both hands to release the rest of the hooks as indicated in Figure 4 46 Figure 4 46 Release the rest of the hooks Satellite 5000 Maintenance Manual 4 50 Error Style not defined Error Style not defined 4 Replacement Procedures 6 Hold the hinge wall with your left hand and push the right side of the bezel upward with right hand thumb as indicated in Figure 4 47 Figure 4 47 Push the right side of the bezel upward Satel
109. er Module connect may be faulty Perform Check 1 Check Check the TV Tuner Module is firmly plugged into system board if connection was correctly go to check 2 Check 2 Try connecting a different TV tuner Module to the computer If the replacement TV tuner Module works the original Module may be damaged If the replacement Module does not work the system board may be damaged Replace it with a new one following the instructions in Chapter 4 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual24 2 Troubleshooting Procedures 2 8 Touch Pad Troubleshooting start Y TouchPad connection check Procedure 1 Y TouchPad replacement check Procedure 2 Y Replace system board Figure 2 7 Touchpad troubleshooting process Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual25 2 Troubleshooting Procedures To determine if the computer s built in TouchPad is functioning properly perform the following procedures Figure 2 7 outlines the process Start with Procedure and continue as instructed Procedure 1 TouchPad connection check Procedure 2 TouchPad replacement check Procedure 1 TouchPad connection check The TouchPad is connected via the TouchPad FPC to the system board Make sure the TouchPad FPC cable is firmly connected to the TouchPad and system board Refer to Chapter
110. ezel assembly in the correct position 2 the low end model press the bezel hinge wall against the cover hinge wall as shown in Figure 4 52 For the high end model press on the bezel hinge wall to fasten the hooks to the cover hinge wall P Figure 4 52 Press the bezel hinge wall 3 Press the bezel downside hook near the hinge wall as shown in Figure 4 53 0 Figure 4 53 Press the bottom hooks on the display assembly Satellite 5000 Maintenance Manual 4 55 4 Replacement Procedures Error Style not defined Error Style not defined 4 For the low end model press the left and right side of the bezel as shown in Figure 4 54 For the high end model press and secure the hooks on the left and right side of the bezel Figure 4 54 Press the left and right side of the bezel for the low end model Press the hooks on the left and right side of the bezel for the high end model 5 Press the bezel upside hooks as shown in Figure 4 55 Aa eS ocn Em a 7 N 775 y Figure 4 55 Press the bezel upside hooks 6 Secure it to the display assembly with two M2 5x6 screws for the high end model or with four M2 5x6 screws for the low end model NOTE When setting the LCD mask wipe the LCD with a soft cloth and make the back of the LCD mask clean an ionizer Satellite 5000 Maintenance Manual 4 56 Error Style not defined Error Style not defined 4 Replacement Procedures 4 22 LCD Module and
111. ge gradually 3 10 Mouse Pad Test The Mouse test allows the user to select and assign values to the following using the Touch Pad or Tab key to move between selections 1 Mouse Speed on a scale from slow to fast 2 Acceleration Off Low Medium High 3 Button Assignments Left Right Right button either Unassigned or Drag Lock 4 Swap Buttons Left Right NOTE The Touch Pad test cannot be used to test an external USB mouse The Touch Pad button subtest allows users to test their Touch Pad buttons If the buttons are clicked the cursors should appear in the corresponding box of the button figure that 1s displayed on the screen as below Logitech Mouse Control Center Mouse Speed Slow Acceleration Medium C Low High Button Assignments Left Right Right Button Unassigned Unassigned Drag Lock Drag Lock swap Buttons 1 Left Right You may use the TAB key to go from one button to the next and ENTER to select After checking T Pad buttons and cursor s function use Tab key or use T Pad cursor to click the OK column will end this test Satellite A500D Satellite ASOSD Satellite ASO7D Satellite Pro Series T amp D 3 Tests and Diagnostics It will indicate whether the subtests pass or fail after three questions NOTE The above figure has three compartments although the Touch Pad installed may only have two buttons
112. gistered trademarks of their respective holders ii CONFIDENTIAL Satellite ASOOD Pro A500D Series Maintenance Manual Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer Satellite referred to as the Satellite Series in this manual The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units FRUs and replace them in the field SAFETY PRECAUTIONS Four types of messages are used in this manual to bring important information to your attention Each of these messages will be italicized and identified as shown below DANGER Danger indicates the existence of a hazard that could result in death or serious bodily injury if the safety instruction is not observed WARNING Warning indicates the existence of a hazard that could result in bodily injury if the safety instruction is not observed CAUTION Caution indicates the existence of a hazard that could result in property damage if the safety instruction is not observed NOTE Note contains general information that relates to your safe maintenance service Improper repair of the computer may result in safety hazards Toshiba requires service technicians and authorized dealers or service providers to ensure the following safety precautions are adhered to strictly Be sure to fasten screws securely with the right screwdriver If a screw is not fully f
113. he installed memory has been recognized by the system If it has not been recognized yet check the connections Satellite 5000 Maintenance Manual 4 14 Error Style not defined Error Style not defined 4 Replacement Procedures 4 5 UWB Module Removing the UWB Module Remove the UWB module according to the following procedures and Figure 4 7 1 Detach the antenna on the UWB card 2 Disconnect two antenna cables and remove two M2x4 screws that secure the UWB card 3 Pull the UWB module out at an angle M2x4 2 Figure 4 7 Removing the UWB module Installing the UWB Module Install the UWB module according to the following procedures 1 Insert the UWB card into the connector 2 Press the card down and secure it with two M2x4 screws 3 Attach the antenna to the UWB module Satellite 5000 Maintenance Manual 4 15 4 Replacement Procedures Error Style not defined Error Style not defined 4 6 Modem Card FM Tuner Removing the Modem Card Remove the modem card according to the following procedures and Figure 4 8 1 Remove two M2 5x3 screws that secure the modem card 2 Flip the modem card over and detach the cable connected to the card
114. igure 4 12 Satellite 5000 Maintenance Manual 4 24 4 Replacement Procedures Error Style not defined Error Style not defined Logic Upper Assembly 4 9 Removing the Logic Upper Assembly Remove the logic upper assembly according to the following procedures and Figure 4 16 4 17 and 4 18 1 Turn the laptop upside down and remove the following 17 screws Fifteen M2 5x8 screws Two M2 5x4 screws 2 5 4 2 2 5 8 15 e IL rc n LLL ILL ILL ILL a h e OSS OOS CM 1 11 w Figure 4 16 Removing the screws from the bottom of the laptop 4 25 Satellite ASOOD Maintenance Manual 4 Replacement Procedures Error Style not defined Error Style not defined 2 Turn to the front and remove the following screws Five M2 5x8 screws Three M2 5x5 screws Figure 4 17 Removing eight screws from
115. in and stops with a click 2 Slide the battery lock inwards Satellite 5000 Maintenance Manual 4 9 4 Replacement Procedures Error Style not defined Error Style not defined 4 3 HDD Removing the HDD CAUTION Do not press on the top or bottom of the drive Applying such pressure can either corrupt the data in the drive or damage the drive Remove the HDD hard disk drive according to the following procedures and Figures 4 2 and 4 3 1 remove the HDD remove two M2 5x5 HDD door screws that secure HDD and then remove the HDD door Figure 4 2 Removing the HDD door Satellite 5000 Maintenance Manual 4 10 Error Style not defined Error Style not defined 4 Replacement Procedures 2 Pull the tab right to remove the HDD module
116. ined Error Style not defined Compal Confidential Model Name KSKAE File Name LA 5001P MXM B ATI M92XT G4bir with 256M 51 2MB ATI M96 128bit with 512M IGB HOMI CEC page 15 Finger Printer B L5 5004pP Power PowerB page 35 L5 409 P page 15 DC DC Interface page 34 5 3 I page 27 Cap SemsorzB L3 4USIP 35 LS 4UUGJP paga 35 Left USB R L5 4095P page 25 Power Circuit DEUDE page 27 28 3 40 41 42 43 44 Satellite A500D Maintenance Manual Clack Generator SLOGNSP 25 page 15 Thermal Sensor Memory BUS DDRI Dual Channel Lov DORU page 6 AMD 5102 CPU uFCPGA 638 Package page 4 5 6 7 ATI RS780M 8780 RX781 Hyper Transpert Link 2 trl i Display LCD Coni page 17 PCIE Express ISO SIN TET AS PCIE wur 16 Pole te Ei Ti ET RTLA TIES UE LAN kpd page 39 ADM Conn page 18 page 10 11 12 13 14 Sor Ti PCI Pour d pege 28 A Link Express H Tuner PCI E Pace Pon 5 USE SATA port SATA _ page 29 SATA port SSD id 24 SATA SATA ODD Screen i paga 25 page 20 21 22 33 24 SATA pori 2 we eSATA mein page
117. is section are Procedure 1 Power status check Procedure 2 Adaptor battery replacement Procedure 3 Power supply connection check Procedure 4 Diagnostic check Procedure 5 Internal connection check Procedure 1 Power Status Check The following LEDS indicate the power supply status CI Battery LED gt DC IN LED The power supply controller displays the power supply status through the Battery and the DC IN LEDS as listed in the tables below Table 2 1 Battery LED Charging Amber solid on Battery charging with AC White solid on White solidon Battery fully charged by AC Li color off Battery abnormal stop charging with AC Bad cell Overheated Discharging Amber blinking Battery within low state 12 minutes LED on for 1 second 794 every 4 seconds Amber blinking Battery within critical low state 3 Lon tor T second minutes remaining The system is protected and cannot be re powered on without the AC power connected Amber color off Battery not in low or critical low state It s 1n discharging state every 2 seconds Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manualio 2 Troubleshooting Procedures Table 2 2 DC IN LED AC IN LED Power supply status power exists LED is solid White Off No AC power exists To check the power supply status install a battery pack and connect an AC adaptor to the DC IN port on the computer and to a power supply
118. it with a new one following the instructions in Chapter 4 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual39 2Troubleshooting Procedures 2 15 Bluetooth Troubleshooting TD Preform diagnostic test Procedure 1 Bluetooth 1s not faulty Continue troubleshooting refer to Figure 2 1 Bluetooth problem detect Perform connector and replacem ent check Procedure 2 Replace Bluetooth antenna m oudle Replace system board CD Figure 2 14 Bluetooth troubleshooting process Satellite A500D Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual4o 2Troubleshooting Procedures The Bluetooth antenna wire Bluetooth module or system board may be the reason of a Bluetooth fault Any of these components may be damaged To determine if the computer s Bluetooth is functioning properly perform the following procedures Figure 2 14 outlines the process Start with Procedure and continue with the other procedures as instructed Procedure 1 Diagnostic test Procedure 2 Connector and replacement check Procedure 1 Diagnostic test Run the Diagnostic Program which will automatically execute the Bluetooth device check Refer to Chapter 3 system configuration check Tests and Diagnostics for more information PLS Use windows application to check device can work fine or not
119. ite AS00D Maintenance Manual 4 Replacement Procedures 4 21 4 Replacement Procedures Error Style not defined Error Style not defined 4 8 Keyboard Cover and Keyboard Removing the Keyboard Cover and Keyboard Remove the Keyboard Cover and Keyboard according to the following procedures and Figures 4 12 4 13 4 14 and 4 15 1 Close the laptop and turn over Remove two M2x4 screws from inside the battery lodging M2x4 2 Figure 4 12 Removing two screws from the battery lodging 2 Turn the laptop over and open it Use a flat head screwdriver to lift the keyboard cover from the laptop 3 Remove the keyboard cover Satellite 5000 Maintenance Manual 4 22 Error Style not defined Error Style not defined 4 Replacement Procedures Figure 4 13 Removing the keyboard cover 4 Remo
120. ix Board Layout B 1 System Board Top View JUSBBI JPOWER JCS JKB JBT JBLG 4 JSPKL JWLAN JUSBB2 nma eus 1 JLIGHT JFP U54 ULI JFEL JEXP 2 gt gt U46 JLED Figure B 1 System Board Layout Top SatelliteA500D Pro A500D Maintenance Manual CONFIDENTIAL 1 B 2 System Board Bottom View PJP2 22 sono 2 JGPS LH Amie ET JHDDO JMDC JCRT JDP JLAN 4 JHDMI JODD Host aw JEXMIC 033 1880 JREAD Figure B 2 System Board Layout Bottom Table 1 System Board ICs top and bottom B 2 CONFIDENTIAL Satellite A500D Pro 5000 Maintenance Manual Table B 2 System Board Connectors top and bottom Number Name JCPU CPU Socket JFAN Fan conn JDDRH JDDRL DDRII conn JCRT CHRT conn JBCAS1 B CAS conn JBLG KEYBOARD Back Light conn JREAD 5 in 1 Card Reader conn JSPKR JSPKL Speaker conn JWLAN WLAN conn JDP Display port conn JHDDO 157 SATA HDD conn JODD ODD conn JCAM Camera conn JBT Bluetooth conn JFEL Felica conn JFP Fingerprint B conn JKB Keyboard conn JTOUCH TP B conn JPOWER Power B conn Satellite ASOOD Pro A500D Maintenance Manual CONFIDENTIAL B 5 B 4 JLED LED B conn
121. l upside oer tte hana er Fa ed oai e abet 4 56 Removing the Inverter BOSE ioco tin ioa 4 5 Removing the LCD Module from the LCD cover assembly ol 4 58 Removing the LCD Module from the LCD cover assembly lowsend model 4 59 Removing the LCD Hinge Assembly 4 60 Satellite ASOOD Maintenance Manual Figure 4 60 Figure 4 61 Figure 4 62 Figure 4 63 Figure 4 64 Figure 4 65 Figure 4 66 Figure 4 67 Figure 4 68 Figure 4 69 Figure 4 70 Figure 4 71 Satellite ASOOD Maintenance Manual 4 Replacement Procedures Removing the LVDS cable from the LCD module 4 61 Installing the LCD Hinge Assembly 4 62 Installing the LCD Module from the LCD cover assembly imodeb eon anie Ru mn laqan 4 63 Installing the LCD Module from the LCD cover assembly dow end mode u y 4 64 Not to pinch codes beside hinges high end model 4 65 Not to pinch codes beside hinges low end model 4 65 Removing CMOS board and MIC high end model 4 66 Removing CMOS board and MIC low end m
122. lace thBBe LCD module with a new one and test display again If the problem still exists perform Check 4 Replace the LCD FL cable with a new one and test display again If the problem still exists perform Check 5 Replace the CPU with another of the same specifications If the problem still exists perform Check 6 The system board may be damaged Replace it with a new one Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manuali6 2 Troubleshooting Procedures 2 5 Keyboard Troubleshooting i P Perform external keyboard check Procedure 1 Does the external eyboard function ok Yes Perform diagnostic check Procedure 2 Keyboard is not faulty Continue troubleshooting refer to Figure 2 1 Wasa keyboard roblem detected No Y es Perform connector and replacement check Procedure 3 Replace system board a s Figure 2 4 Keyboard troubleshooting process To determine if the computer s keyboard is functioning properly perform the following procedures Figure 2 4 outlines the process Start with Procedure 1 and continue with the other procedures as instructed Procedure 1 External keyboard check Procedure 2 Diagnostic check Procedure 3 Connector and replacement check Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance
123. le is firmly connected to the Felica and system board Refer to Chapter 4 Replacement Procedures for instructions on how to disassemble the computer and then perform the following checks Use windows application to check device can work fine or not If an error is located make sure the connection was ok If any of the connections are loose reconnect firmly If any of the connections is damaged or there 18 still an error go to Procedure 2 Procedure 2 Felica replacement check The Felica unit or FPC may be defective or damaged Replace each with a new one following the steps in Chapter 4 If the Felica is still not functioning properly replace the system board with a new one following the steps in Chapter 4 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manuales 2Troubleshooting Procedures 2 2 UWB Troubleshooting 4 START 2 Y Perform UWB Antenna connection check Procedure 1 Replace UWB Antenna Does replacement UWB Antenna function properl No Perform UWB SG setting check Procedure 2 Use the right 9 UWB functioning ok setting on SG No Perform UWB M odule Connection check Procedure 3 Replace UWB M odule Does replacement UW B M odule function properly Replace system board b Figure 2 26 UWB troubleshooting process To determi
124. le not defined Error Style not defined I Hardware Overview Felica Imbedded Felica module writes and reads data to from contact less Felica IC cards Having no need for physical contact with the card the Reader Writer is immune to performance deterioration caused by wear and contamination providing easy maintenance and long term reliability 1 FM Tunner B High sensitivity due to integrated low noise Radio Frequency RF input amplifier B mixer for conversion of the US Europe 87 5 MHz to 108 MHz and Japanese FM band 76 MHz to 90 MHz to IF Preset tuning to receive Japanese TV audio up to 108 MHz and raster 100 KHz Autonomous search tuning 100 kHz grid RF Automatic Gain Control AGC circuit Fully integrated FM IF selectivity Fully integrated FM demodulator Soft mute signal level dependent mute function Signal level dependent mono stereo blend Stereo Noise Cancelling SNC Soft mute and SNC can be switched off via control interface Adjustment free stereo decoder FM Tuner is bundled exclusively with the modem Bluetooth Some computers in this series offer Bluetooth wireless communication functionality which eliminates the need for cables between electronic devices such as computers and printers When implemented Bluetooth provides a fast reliable and secure means to achieve wireless communication in a small space This module is Version 2 1 EDR Antenna on Module type
125. lite 5000 Maintenance Manual 4 5 4 Replacement Procedures Error Style not defined Error Style not defined 7 Hold the hinge wall with your right hand and push the left side of the bezel upward with left hand thumb as indicated in Figure 4 48 Figure 4 48 Push the left side of the bezel upward Satellite 5000 Maintenance Manual 4 52 Error Style not defined Error Style not defined 4 Replacement Procedures 8 Release the hooks from the bottom left and bottom right of the bezel with the wrapped screwdriver as shown in Figure 4 49 Figure 4 49 Release hooks from bottom of the bezel 9 Release the hooks on the right side of the bezel with the wrapped screwdriver as indicated in Figure 4 50 Do the same procedure for the left side Figure 4 50 Release hooks from the right and left side of the bezel Satellite 5000 Maintenance Manual 4 53 4 Replacement Procedures Error Style not defined Error Style not defined 10 Release the hooks on the upper side of the bezel from left to right with the wrapped screwdriver as indicated in figure 4 51 Figure 4 51 Release the hooks from the upper side of the bezel 11 Remove the bezel from the display assembly Satellite 5000 Maintenance Manual 4 54 Error Style not defined Error Style not defined 4 Replacement Procedures Installing the Display Mask Install the LCD bezel assembly according to the following procedures 1 Seat the LCD b
126. llite Pro Series Maintenance Manual5 2 Troubleshooting Procedures Does typed characters appear correctly No Insert USB memory disk Then run the diagnostics test program Y Perform the Keyboard Troubleshooting procedures In section 2 6 Is the diagnostics test loaded No Yes Allow each test to perform automatically Is an error detected by any of the i Perform the USB memory disk J Troubleshooting procedures in section 2 5 diagnostics tests No Y System is normal Come After confirming which diagnostics test has detected an error perform the appropriate procedure as outlined below Figure 2 1 Troubleshooting flowchart 2 2 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manuale 2 Troubleshooting Procedures If the diagnostics program cannot detect an error the problem may be intermittent The test program should be executed several times to isolate the problem When a problem has been located perform the appropriate troubleshooting procedures as follows l If an error 1s detected by the battery test perform the Power Supply Troubleshooting procedures in Section 2 2 lfanerror is detected by the display test perform the Display Troubleshooting procedures in Section 2 3 error is detected by the keyboard test perform the Keyboar
127. loopback Satellite ASOOD Satellite ASOSD Satellite ASO7D Satellite Pro Series T amp D 3 Tests and Diagnostics 3 2 Executing the Diagnostic Test DOS is required to run the DIAGNOSTICS PROGRAM To start the DIAGNOSTIC PROGRAM follow these steps Insert the diagnostics USB disk drive and turn on the computer The diagnostics diskette contains the Free DOS boot files And then follow the instructions for T amp D program installed in USB driver The T amp D Program can run single test by you press corresponsive English letter of test item and it also asks you if you like to copy test log file to USB disk as reference at the end of test s The test list 1s as the following CONFIG CHECK TEST Audio sound TEST FAN ON OFF TEST MAIN BATTERY TEST FDD TEST Memory check KEYBOARD TEST MOUSE PAD TEST LCD PIXELS MODE TEST MAGNETIC TEST LAN TEST RTC TEST BUTTON TEST Ist HDD Test RDMI Test WDMI Test 3D Sensor Test O u O Zx Ar O mn mO 4atellite A500D Satellite A505D Satellite A507D Satellite Pro Series T amp D 3 Tests and Diagnostics The below display will show up at the beginning of T amp D program Bradford IOAR IOARG Function ITPICICE mes ruas KSKAE T amp D Function test 1 002009 05 10 If the test result passes the following display will show up ress any key to continu
128. mputer will let the fan be ON after any key pressed Feel the wind or listen the rotating sound to check whether the fan is working or not NOTE Remember to approach fan outlet that is near right side of unit whether fan is The computer will stop the fan working after any key pressed Feel the wind or listen the sound to check if the fan 15 The screen should display as below indicating whether the test is passed or failed after the question xxx Fan ON OFF Test Please Listen To The FAN Sound tt xxx Press Any Key To Fan On Test an On Test rotating Press Any Key To Fan Test an Off Test stoping Do you feel FAN rotating wind Qtellite ASOOD Satellite A505D Satellite ASO7D Satellite Pro Series T amp D 3 Tests and Diagnostics 3 6 Main Battery Charge Test NOTE The AC adaptor should be connected to successfully run this test 75W with 19V DC for UMA SKU 120W with 19V DC for discrease SKU This test shows and measures the main battery Battery type Lion Manufacturer Sanyo Panasonic Sony Remain charge capacity 0 100 Charge function PASS FAIL Battery Is Full showed when remain charge capacities is 100 The screen should display as below if the charge function is OK will show FOR T amp D Series Battery Test Program 15911 01 8 ZBB2Z7B7 23 battery Type Lion anufacturer Sony
129. n Chapter 4 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual42 2Troubleshooting Procedures 2 16 Bridge Media Slot Troubleshooting START Perform Bridge Media Slot test Procedure 1 Do errors occur during Bridge Media Slot test Bridge Media Slot unit is not faulty Perform Bridge Media Slot replacement check Procedure 2 Replace system board Figure 2 15 Bridge Media Slot troubleshooting process This section describes how to determine if the Bridge Media Slot player is functioning properly The process 1s summarized in Figure 2 15 Perform the steps below starting with Procedure 1 and continuing with the other procedures as required Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual43 2Troubleshooting Procedures Procedure 1 Bridge Media Slot test Procedure 2 Bridge Media Slot replacement check Procedure 1 Bridge Media Slot test The Bridge Media Slot test PLS Use windows application to check device can work fine or not Ensure the card in fully inserted into the socket before running the program If an error occurs during the Bridge Media Slot test perform Procedure 2 If no error occurs it is likely that the original Bridge Media Slot was faulty Procedure 2 Bridge Media Slot replacement check The Bridge Media Slot socket may be damaged or defective for instance the socket pins can be bent Dis
130. ne if the computer s UWB is functioning properly perform the following procedures Figure 2 26 outlines the process Start with Procedure 1 and continue as instructed Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manualee 2Troubleshooting Procedures Procedure 1 UWB Antenna connection check Procedure 2 UWB SG setting check Procedure 3 UWB Module connection check Procedure 1 UWB Antenna connection check Use windows application to check device can work fine or not If an error is located make sure The UWB Antenna may be damaged or the connections may be loose Perform Check 1 Check 1 Make sure UWB Antenna 15 firmly plugged into UWB module of the computer If the antenna is connected correctly go to Check 2 Check 2 Try connecting a different UWB Antenna to the computer If the replacement UWB Antenna works the original Antenna may be damaged If the replacement Antenna does not work the UWB SG setting may be wrong Go to Procedure 2 Procedure 2 UWB SG setting check The UWB SG setting may be faulty Perform Check 1 Check 1 Check the UWB SG Setting was right or wrong if right go to check 2 if wrong Correct it and re test If fail symptom still exist go to check2 Check 2 Try connecting a different UWB SG to the computer If the replacement UWB SG works the original SG may be damaged If the replacement set does not work the UWB module may be damaged Go to Procedure 3 Procedure 3 U
131. ns in Chapter 4 If the problem still exists perform Check 3 Check 3 The system board may be damaged Replace it with a new one following the instructions in Chapter 4 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance 56 2Troubleshooting Procedures 2 23 Finger printer troubleshooting START Preform diagnostic test Procedure 1 Finger printer is not faulty Conti nue troubl eshooti ng refer to Figure 2 1 Was a Finger printer problem detect Perform connector and repl acement check Procedure 2 Replace finger printer B Replace system board END Figure 2 22 Finger printer troubleshooting process The Finger printer board or system board may be the reason of a finger printer fault Either of these two components may be damaged To determine if the computer s Finger printer 15 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual57 2Troubleshooting Procedures functioning properly perform the following procedures Figure 2 22 outlines the process Start with Procedure and continue with the other procedures as instructed Procedure 1 windows application test Procedure 2 Connector and replacement check Procedure 1 windows application test Use windows application to check device can work fine or not If an error is located go to Procedure 2 If an error is not located
132. nt Procedures and perform the following checks Check 1 sure that the wireless LAN antenna is firmly connected to the Wireless LAN module refer to Chapter 4 for instructions and that the wireless LAN module is securely slotted into the system board If the problem persists go to Check 2 Check 2 Check that the wireless communication switch is turned to and then make sure that the wireless communication LED on the front panel 15 light If the LED is light but the wireless LAN function 15 still faulty the antenna may be damaged Replace with a new antenna following the steps in Chapter 4 Replacement Procedures the problem persists or if the wireless LAN LED is not light when the wireless communication switch is turned to go to Check 3 Check 3 wireless LAN unit may be damaged Replace it with a new one following instructions in Chapter 4 If the problem still exists perform Check 4 Check 4 system board may be damaged Replace it with a new one following instructions in Chapter 4 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual37 2Troubleshooting Procedures 2 14 Camera Troubleshooting START Preform diagnostic test Procedure 1 Camere is not faulty Continue troubleshooting refer to Figure 2 1 Was a Camera problem detect Perform connector and replacement check Procedure 2
133. nter and support functions such as the scrolling of windows External Monitor Port BTO The analog VGA port provides support for VESA DDC2B compatible functions A WDDM driver 1s ready for Vista depending on model Satellite 5000 Maintenance Manual 1 2 Error Style not defined Error Style not defined I Hardware Overview L Universal Serial Bus USB Ports The computer has three USB 2 0 ports It is supported to daisy chain a maximum of 127 USB devices The serial data transfer rate is 480 Mbps or 12 Mbps and 1 5 Mbps These ports support PnP installation and hot plugging They also support Sleep and Charge function eSATA The external SATA or eSATA end user can now utilize shielded cable lengths up to 2 meters outside the PC to take advantage of the benefits the SATA interface brings to storage SATA is now becoming an external standard with specifically defined cables connectors and signal requirements released as new standards in mid 2004 eSATA 1s hot pluggable Express Card Slot The internal Express Card slot 1s a universal slot This slot supports ExpressCard 34 54 and the slot is covered with a dummy card It also supports USB PCI Express signals Bridge Media Slot This slot allows you to insert SD MiniSD MicroSD through adapter Memory Stick Memory Stick Duo through adaptor Memory Stick Pro Memory Stick Duo through adaptor xD and MMC memory cards It supports High speed SD SDHC and SD IO
134. o another USB socket there are three in all If the USB device still does not work go to Check 4 If the device functions correctly when connected to another USB port go to Check 3 Make sure that the USB socket 15 firmly secured to the system board of the computer If the malfunction remains the system board or USB small board may be damaged Go to Procedure 2 Connect an alternative USB device to one of the computer s USB ports and then boot the computer The computer automatically detects the external device If the alternative USB device works correctly the original device may be damaged and should be replaced If the alternative USB device appears to have the same problem as the original device the system board or USB small board may be damaged Go to Procedure Procedure 2 Replace system board If the error persists the system board or USB small board may be damaged Replace it with a new one following the instructions in Chapter 4 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance 120 2 Troubleshooting Procedures 2 TV Tuner Failure Troubleshooting 6 START 2 Y Perform TV Tuner Cable connection check Procedure 1 oes replacement TV Tune cable function properly Replace TV Tuner cable No Perform TV Tuner SG setting check Procedure 2 Use the right Yep setting on SG TV Tuner functioning
135. o prepare a working environment that is free from Dust and contaminants Static electricity Extremely high or low temperatures and extremely high humidity Run the diagnostic tests explained in Chapter 2 of this manual to identify the FRU that has probably caused the system failure Perform only the required machine operations Use only the disassembly and reinstallation procedures described in this manual Place the removed components in a safe place away from the laptop so that they are not damaged or get in the way of you doing your work Normally a number of screws need to be removed or replaced during disassembling Place the removed screws in a safe place so that you can easily find the right screws for the right components When assembling the laptop use the specified screws to fasten the parts to the specified locations See the appropriate explanations and figures for screw sizes To avoid personal injury use care when handling components that have sharp edges or corners After you have replaced a FRU check that the FRU works correctly to ensure normal laptop operation Satellite AS00D Maintenance Manual 4 4 Error Style not defined Error Style not defined 4 Replacement Procedures Disassembly Procedures The cable connectors come in these two basic types Pressure plate connectors Normal pin connectors To remove a pressure plate connector pull up the tabs on either side of the connector s plas
136. ocess First adjust the speaker volume to an appropriate level Start with Procedure 1 and continue as instructed Procedure 1 Audio source test Procedure 2 Earphone test Procedure 3 Connection check Procedure 4 Replacement check Procedure 1 Audio source test Try different audio sources e g an audio CD and digital music file to determine whether the fault is in the speaker system or not If not all sources have sound problem the problem 15 in the source devices If all have the same problem continue with Procedure 2 Procedure 2 Earphone test Connect a set if earphones or external speakers If these function correctly go to Procedure 3 If they do not function correctly the system board may be defective or damaged Replace it with a new one Procedure 3 Connection check Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and make sure the speaker cable is firmly connected to the audio board If the stereo speakers are still not functioning properly go to Procedure 4 Procedure 4 Replacement check If the stereo speakers don t sound properly the stereo speakers may be defective or damaged Replace them with new ones If the stereo speakers still do not work properly try replacing in turn the audio board and system board Satellite ASOOD Satellite A505D Satellite A507D Satellite Pro Series Maintenance Manual28 2 Troubleshooting Procedures 2 10 Optical Drive Troubleshooting
137. odel 4 67 Removing the left USB Board from the logic lower assembly 4 68 Wrap the flat blade screwdriver with tape 4 69 Wrap the flat blade screwdriver with tape 4 70 Removing the USB Board on the right side 4 70 4 vii Error Style not defined Error Style not defined 4 Replacement Procedures 4 1 General This chapter explains how to disassemble the laptop and replace Field Replaceable Units FRUs Some replacement procedures may not require you to remove all the surrounding FRUs to replace only one FRU The chart below shows the FRUs in the order in which they should be removed in a top down manner irrespective of their physical locations The FRUs shown in the top area of the chart should normally be removed before removing the FRUs shown in the bottom area To replace the FRUs first identify the suspect FRU for the system failure Next according to this chart determine the FRUs that need to be removed before removing the suspect FRU After you determine those FRUs go to the appropriate sections according to the section numbers shown in the boxes Then start removal and replacement 4 2 Battery 4 3 HDD 4 4 Memory 4 10 Power Board 4 11 Speakers 4 5 UWB Module 4 6 Modem Card 4 7 ODD FM Tuner 4 12 Bluetooth Card 4 13 Touch Pad Bracke
138. ok No Perform TV Tuner Antenna Connection check Procedure 3 C A 2 Figure 2 6 TV out troubleshooting process Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual21 2 Troubleshooting Procedures Replace TV Tuner Antenna oes replacement TV Tune ntenna function properly No Perform Tuner Module connection check Procedure 4 Replace TV Tuner Module oes replacement TV Tune Module function properly Replace system board END Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual22 2 Troubleshooting Procedures To determine if the computer s Tuner port is functioning properly perform the following procedures Figure 2 6 outlines the process Start with Procedure 1 and continue as instructed Procedure 1 TV Tuner cable connection check Procedure 2 TV Tuner SG setting check Procedure 3 TV Tuner Antenna connection check Procedure 4 TV Tuner Module connection check Procedure 1 TV tuner Cable connection check The TV Tuner cable may be damaged or the connections may be loose Use windows application to check device can work fine or not If an error is located Perform Check 1 Check 1 Make sure TV Tuner cable is firmly plugged into both the TV Tuner set and the TV Tuner port of the computer If the cable is connected
139. ollowing procedures 1 Seat the power board in the correct place on the logic upper assembly 2 Secure the power board with two M2 5x4 screws Satellite 5000 Maintenance Manual 4 28 Error Style not defined Error Style not defined 4 Replacement Procedures 4 11 Speakers Removing the Speakers Remove the Speakers according to the following procedures and Figure 4 20 1 Hold the speaker in place and then remove four special M2 5x6 screws from the left and right speaker 2 Remove the left and right speakers from the logic upper assembly M2 5x6 4 Figure 4 20 Removing the speakers Installing the Speakers Install the speakers according to the following procedures 1 Seat the left and right speaker in the correct position 2 Press the speakers in place and secure them with four special M2 5x6 screws Satellite 5000 Maintenance Manual 4 29 4 Replacement Procedures Error Style not defined Error Style not defined 4 12 Bluetooth Card Removing the Bluetooth card Remove the Bluetooth card according to the following procedures and Figure 4 21 1 Remove the Bluetooth cable from the Bluetooth card 2 Press down the latch and push the Bluetooth card in the direction indicated in the figure 4 21 and slide the Bluetooth card out 3 Remove the card from the logic upper assembly U Figure 4 21 Removing the Bluetooth card Not
140. ond 10 100BASE T It employs a Realtek 8111DL for Gigabit LAN or 8103EL for 1OM 1OOMbit LAN It is pre installed as a standard device in some markets Wireless LAN Some computers in this series are equipped with a Wireless LAN card This WLAN module may come in with the following types depending on the model B Realtek 802 11b g 8187SE 1x2 b g n 8192E 1x2 Atheros 802 11b g XB63 1x2 b g n XB91 1x2 a b g n XB92 2x2 LJ Internal Modem Some models are equipped with an integrated modem The integrated modem provides capability for data and fax communications that support the V 90 V 92 standards and includes a modem jack for connection to the telephone line Please note that both the V 90 and V 92 standards are only supported in the USA Canada United Kingdom France Germany and Australia only the V 90 standard is supported in other regions You should also be aware that the speed of data and fax transfer will depend on the analog telephone line conditions The integrated model is only installed as a standard device in some markets This internal modem comes with MDC 1 5 solution Azalia interface and is exclusive with FM Turner L Wireless USB BTO Some computers in this series are equipped with a Wireless USB card that is compatible with other Wireless USB devices based on the IEEE 802 15 Standard It also includes JET Module with 3x3 WLAN Satellite 5000 Maintenance Manual 1 4 Error Sty
141. optional memory according to the following procedures and Figure 4 5 after checking that the laptop 15 turned off CAUTION Remove the optional memory after turning off the laptop If this is violated the laptop or memory can be damaged 1 Turn the laptop upside down 2 Remove one M2 5x5 screw that secures the RAM door 3 Remove the RAM door CAUTION Do not touch the connectors on the memory or in the laptop Contaminated connectors can Cause memory access problems M2 5x5 1 amp noinine lt ILL ILL ILL gt SS n 9 EE EE gt ILL F Tq SS VL ee SJ J _ _J_8_J__ _____J_cjjc_JC gt L Z gt sa gt SS O 2 e OAO OE e ILL e a SS II EE Im 3 eer ee Ee ee gt ILL ILL xn a xx gt gt eee U N lt c lt eeu
142. ot defined 4 17 Motherboard Removing the Motherboard Remove the motherboard according to the following procedures 1 Remove one M2 5x4 screw and five cables from the logic lower assembly as indicated by arrows in Figure 4 27 0 Figure 4 27 Removing motherboard from logic lower assembly Satellite 5000 Maintenance Manual 4 36 Error Style not defined Error Style not defined 4 Replacement Procedures 2 Remove the DC_IN CONN and cable out of the logic lower assembly from right to left as shown in Figure 4 28 L5 Figure 4 28 Removing the IN CONN and cable 3 Use left hand to hold down the lower part of the motherboard and right hand to pick motherboard up as shown in figure 4 29 Figure 4 29 Picking up the motherboard 4 Remove the motherboard from the logic lower assembly Satellite AS00D Maintenance Manual 4 37 4 Replacement Procedures Error Style not defined Error Style not defined Installing the Motherboard Install the motherboard according to the following procedures 1 Before seating the motherboard on the logic lower assembly pull out the Left USB cable and LDVS cable to avoid being pressed 2 Align the DP CONN S PDIF CONN Audio CONN and RJ45 CONN to the holes in the logic lower assembly as shown in Figure 4 30 17 Figure 4 30 Align the DP CONN S PDIF CONN Audio CONN RJ45 CONN
143. peration iv CONFIDENTIAL Satellite ASOOD Pro A500D Series Maintenance Manual Some operations require you to simultaneously use two or more keys We identify such operations by the key top symbols separated by a plus sign For example Ctrl Pause Break means you must hold down Ctrl and at the same time press Pause Break If three keys are used hold down the first two and at the same time press the third User input Text that you are instructed to type in 1s shown in the boldface type below DISKCOPY A B The display Text generated by the computer that appears on its display 1s presented in the typeface below Format complete system transferred Satellite A500D Pro A500D Series Maintenance Manual CONFIDENTIAL y Table of Contents Chapter 1 Hardware Overview 1 1 1 2 1 3 1 4 1 5 PSUS c M 1 1 13 E 1 11 DVD Super Multi R Double Layer 1 13 ulli 1 14 1 16 Md Min BIIY RUE 1 16 122 Battery Charging Conttrol nasa stones rura keene 1 16 1 17 Chapter 2 Troubleshooting Procedures 24 2 2 2 3 2 4 25 2 6 2 1 2 8 2 9 2 10 2 12 2 13 2 12 2 15 T
144. percent lower than 19 V go to Check 5 If the output is close to 19 V go to Check 6 Connect a new AC adaptor or AC power cord e Ifthe DC IN LED does not light go to Procedure 4 e Ifthe battery LED does not light go to Check 6 Make sure the battery pack is installed in the computer correctly If the battery is properly installed and the battery LED still does not light go to Procedure 4 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance 2 2 Troubleshooting Procedures Procedure 4 Diagnostic check The power supply may not charge the battery pack Perform the following procedures 1 Reinstall the battery pack 2 Attach the AC adaptor and turn on the power If you cannot turn on the power go to Procedure 5 3 Run the Diagnostic test following the procedures described in Chapter 3 Tests and Diagnostics If no problem 15 detected the battery is functioning normally Procedure 5 Replacement check The system board may be disconnected or damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures Check the connection between the AC adaptor and the system board After checking the connection perform Check 1 Check 1 Use a multi meter to make sure that the fuses on the system board are not blown If a fuse 1s not blown go to Check 2 If a fuse is blown go to Check 3 Check 2 Make sure that the battery cable is firmly connected to the system boar
145. play If the external display works correctly the internal LCD may be damaged Go to Procedure 3 If the external monitor appears to have the same problem as the internal monitor the system board may be damaged Go to Procedure 2 Procedure 2 Diagnostic check The Display Test program is stored on the computer s Diagnostics disk This program checks the display controller on the system board Insert the Diagnostics disk in the computer s floppy disk drive turn on the computer and run the test Refer to Chapter 3 Tests and Diagnostics for details If an error is detected go to Procedure 3 If an error is not detected the display is functioning properly Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual15 2 Troubleshooting Procedures Procedure 3 Connector and replacement check The FL inverter board LCD module and system board are connected to the display circuits Any of these components may be damaged Refer to Chapter 4 Replacement Procedures for instructions on how to disassemble the computer and then perform the following checks Check 1 Check 2 Check 3 Check 4 Check 5 Check 6 Make sure the DDR RAM module is seated properly Test display again If the problem still exits replace the DDR RAM module If the problem still exists perform Check 2 Replace the FL inverter board with a new one and test display again If the problem still exists perform Check 3 Rep
146. re 2 Replace system board END Figure 2 20 SPDIF troubleshooting process The system board may be the reason of a SPDIF fault The connector of system board may be damaged To determine if the computer s SPDIF is functioning properly perform the Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual53 2Troubleshooting Procedures following procedures Figure 2 20 outlines the process Start with Procedure and continue with the other procedures as instructed Procedure 1 windows application test Procedure 2 Connector and replacement check Procedure 1 windows application test Use windows application to check device can work fine or not If tests and diagnostics result abnormal go to Procedure 2 If an error is not located the SPDIF is functioning properly Procedure 2 Connector and replacement check The system board may be disconnected or damaged Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and perform the following checks Check 1 the system board may be damaged Replace it with a new one following the instructions in Chapter 4 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual54 2Troubleshooting Procedures 2 22 MIC Troubleshooting srant Perform diagnostic test Procedure 1 MIC is not faulty Conti nue troubl eshooti ng refer to Figure 2 1 Was
147. rocedures Figure 2 17 outlines the process Start with Procedure 1 and continue as instructed Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual47 2Troubleshooting Procedures Procedure 1 CRT connection check Procedure 2 CRT set check Procedure 1 CRT connection check The CRT cable may be damaged or the connections may be loose Use windows application to check device can work fine not Perform Check 1 Check 1 Check 2 Check 3 Make sure CRT cable is firmly plugged into both the CRT set and the CRT port of the computer If the cable 1s connected correctly go to Check 2 Make sure the CRT port is firmly secured to the system board of the computer If the malfunction remains go to Check 3 The CRT cable may be damaged Replace with a good cable If the malfunction remains go to Procedure 2 Procedure 2 CRT set check The CRT set may be faulty Perform Check 1 Check 1 Check 2 Try using the set for CRT reception If it does not work the set may be damaged If the set does work perform Check 2 Try connecting a different CRT to the computer If the replacement CRT works the original set may be damaged If the replacement set does not work the system board may be damaged Replace it with a new one following the instructions in Chapter 4 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance 48 2Troubleshooting Procedures 2 19
148. roubleshooting Introduction 3 Troubleshootins cents usu soa Encre teat sU iE a da edd 4 POWSLSUDDD DEOUDICSIOODEHHID uuu uuu lll l l l 9 Display Troubleshooting 14 Keyboard Troubleshootinszg 17 External USB Devices Troubleshootinzg 19 TV tuner Ie SOO no uu 21 22 Speaker Troubles ROON sessirnar 27 Opt caldriye THOM Ju 29 1 _______ _6 _6__ 6_6_ 32 Express card Troubleshootinzg 34 Wireless LAN lt 36 Camera TOUS OO ING 39 bluetooth Troubleshooting 41 CONFIDENTIAL Satellite ASOOD Pro A500D Series Maintenance Manual 2 16 2 17 2 18 2 19 2 20 2 21 2 22 2 25 2 24 2502 2 26 22 2 28 7 in 1 card Troubleshooting 44 PTT OODE MOO NOTET 46 CRT Troubleshooting uuu uuu ll
149. sing 1 Turn the laptop upside down so that the bottom is facing you 2 Slide out the battery lock 3 Slide the battery release latch and remove the battery pack from the laptop Figure 4 1 Removing the Battery Pack NOTE Dispose of the used battery packs as required by local ordinances or regulations Satellite 5000 Maintenance Manual 4 8 Error Style not defined Error Style not defined 4 Replacement Procedures Installing the Battery Pack Install the battery pack according to the following procedures CAUTION The battery packs contain a lithium ion battery which can explode due to improper replacement use handling or disposal Always dispose of the battery packs as required by local ordinances or regulations Use only replacement batteries recommended by Toshiba NOTE Visually check the battery s terminals If they are dirty clean them with a dry cloth 1 Gently insert a new or recharged battery pack into place Check that the battery release latch slides
150. splay Port connection check The Display port cable may be damaged or the connections may be loose Use windows application to check device can work fine or not Perform Check 1 Check 1 Make sure Display Port cable is firmly plugged into both the Display Port set and the Display Port of the computer If the cable is connected correctly go to Check Check 2 Make sure the Display Port is firmly secured to the system board of the computer If the malfunction remains go to Check 3 Check 3 The Display Port cable may be damaged Replace with a good cable If the malfunction remains go to Procedure 2 Procedure2 Display Port set check The Display Port TV set may be faulty Perform Check 1 Check 1 Try using the set for television reception If it does not work the set may be damaged If the set does work perform Check 2 Check 2 Try connecting a different television to the computer If the replacement television works the original set may be damaged If the replacement set does not work the system board may be damaged Replace it with a new one following the instructions in Chapter 4 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual52 2Troubleshooting Procedures 2 21 SPDIF troubleshooting START Preform diagnostic test Procedure 1 SPDIF is not faulty Was a SPDIF Continue problem detect troubl eshooti ng refer to Figure 2 1 Perform connector Procedu
151. t Satellite ASO0D Satellite 505 Satellite ASO7D Satellite Pro Series T amp D 3 Tests and Diagnostics If an error is detected and a test fails the following message displays doi JL IL ress any key to continue Satellite A500D Satellite ASOSD Satellite ASO7D Satellite Pro Series T amp D 3 Tests and Diagnostics 3 14 RTC Test Checks the computer s RTC Real Time Clock and calendar functions by comparing the DOS and CMOS values The test runs automatically The screen should display as below indicating whether the test is passed or failed when finished lease Check the result after test ress any key to continue ait for zero counter Testing DOS TIME 22 33 48 84 8122884 CMOS TIME 22 33 48 08122888 DOS DATE 89719 2082 CMOS DATE 89 19 2082 DATE amp TIME test PASS ress any key to continue Satellite ASO0D Satellite A505D Satellite ASO7D Satellite Pro Series T amp D 3 Tests and Diagnostics 3 15 BUTTON TEST NOTE Only for five buttons SKU The tool for five buttons SKU the Screen would display as below Please Check the result after test notice the tool only for eight button SKU ress any key to continue Satellite ASOOD Satellite ASOSD Satellite ASO7D Satellite Pro Series T amp D 3 Tests and Diagnostics Mechanical type buttons x 8 to relate with above showed BUTTON ECO BUTTON B Quick start
152. t Touchpad Boards and 4 14 LED board 4 15 Thermal Fan 4 16 WLAN Card Fingerprint Board 4 21 LCD Bezel Assembly 4 22 LCD Module and Inverter Board 4 8 Keyboard Cover 4 9 Logic Upper and Keyboard Assembly 4 18 VGA Board and VGA Thermal Module Optional 4 17 Motherboard 4 19 CPU and Thermal Module 4 23 CMOS Board and 4 24 Left USB Board 4 25 Right USB Board MIC e For removing the Motheroard First remove parts from 4 8 Keyboard Cover amp Keyboard 4 0 4 8 Keyboard Cover 4 9 Logic Upper gt and Keyboard Assembly 4 13 Touch Pad Logic Upper Assembly 4 16 WLAN Bracket Touchpad Boards and card 4 15 Ther mal Fan Fingerprint Board e For removing the LCD Module 5 erma First remove 4 21 LCD Bezel Assembly then remove 4 22 the 0 TEM LCD module and the Inverter Board 23 MOS Edd 4 20 Display Assembly Satellite 5000 Maintenance Manual 4 I 4 Replacement Procedures Error Style not defined Error Style not defined Safety Precautions Before you begin disassembly read the following safety precautions carefully Be sure to follow them while you are working DANGER 1 Always use the original batteries or replacement batteries authorized by Toshiba Batteries other than those differ in specifications and are incompatible with the laptop They may burst or explode To avoid leakage of alkaline solutions never heat or disassemble the batter
153. t by SW solution by image L Wireless LAN Controller B Intel 802 1 labgn Echo Peak 1x2 or 3x3 Shirley Peak 1x2 or 3x3 Atheros 802 11 b g XB63L 1x2 a b g XB62L 2x3 b g n XB91 1x2 a b g n XB92 2 2 B Realtek 802 11bg 8187SE 1X2 802 11ben 8192 1X2 B Intel Wireless Application Cliffside and WPS supported Satellite 5000 Maintenance Manual 1 10 Error Style not defined Error Style not defined I Hardware Overview 1 2 2 5 inch HDD The computer contains an extremely low profile and lightweight high performance HDD The HDD incorporates 9 5 mm 12 5 mm height magnetic disk and mini Winchester type magnetic heads The HDD interface conforms to Serial ATA Storage capacities supported are 120 160 200 250 320 and 500 GB The HDD is shown in Figure 1 2 and some of its specifications are listed in Table 1 1 Figure 1 2 SATA HDD Satellite 5000 Maintenance Manual 1 11 I Hardware Overview Error Style not defined Error Style not defined Table 1 1 HDD Specifications x Capacity GB 120GB 160GB GB 250GB GB Rotational PN d RPM 5400 or 7200 RPM 5400 or 7200 RPM 7200 RPM 5400 RPM Height 95mm OSm 95mm 95mm 234 441 648 312 581 808 312 581 808 488 397 168 Sector Sector mam Satellite A500D Maintenance Manual 1 12 Error Style not defined Error Style not defined I Hardware Overview 1 3 DVD
154. tage 2 Power supply s internal control Turns on and off the battery pack charging power supply Issues a charging current instruction to the PWM control IC of the battery pack charging power supply Controls the supply of DC power supply input AC Adapter output to the power supply unit Controls the supply of power to the system block load logic circuit side Controls forced shutdown if the power supply malfunctions 3 Logic circuit control Instructs the gate array to enable disable tuning the power on Controls power on off operation 4 Status display Turns on the Power LED in White Battery indicator in White or Amber DC IN indicator in White color 5 External interface Performs communication through the I2C bus via the internal EC KBC Transfers the power supply operation mode Satellite 5000 Maintenance Manual 1 14 Error Style not defined Error Style not defined I Hardware Overview 6 Output monitor Monitors the voltage output to the system block load logic circuit side Monitors the voltage over voltage input output current of the battery pack Monitors the internal temperature of the battery pack Monitors the supply voltage from the AC adapter Satellite 5000 Maintenance Manual 1 15 I Hardware Overview Error Style not defined Error Style not defined 1 5 Batteries The computer has the following two types of batteries Main Battery Pack Re
155. tall the Right USB board according to the following procedures 1 Seat the USB board in the correct position on the right side of the logic lower assembly 2 Secure the USB board to the logic lower assembly with one M2 5x4 screw 3 Secure the USB board to the logic lower assembly with one M2 5x4 screw and connect the FFC cable to the Motherboard Satellite AS00D Maintenance Manual 4 71 Appendix Handling the LCD Module Precautions for handling the LCD module The LCD module can be easily damaged during assembly or disassembly Observe the following precautions when handling it to prevent damaging it 1 When installing the LCD module in the display assembly make sure that you seat it so that it is properly aligned and maximum visibility of the display is maintained OK 2 careful to align holes at four corners of the LCD module with corresponding holes in the LCD cover before securing the module with screws Do not force the module into place because stress can affect its performance Note The panel s polarized surface is easily scratched and damaged so handle it carefully Satellite ASOOD Pro A500D Series Maintenance Manual CONFIDENTIAL A 1 A 2 3 Ifthe panel s surface gets dirty or moist wipe it with cotton or a soft cloth If it is still dirty try breathing on the surface to create a light condensate and wipe it again If the surface is very dirty we recommend a CRT cleaning
156. ter installing a FRU make sure that the FRU and laptop work normally Satellite 5000 Maintenance Manual 4 5 4 Replacement Procedures Error Style not defined Error Style not defined Tools and Equipment For your safety and that of other people in the working environment it is strongly recommended that you use electrostatic discharge ESD equipment The proper use of this equipment will ensure successful repair work and reduce the costs for repairing damaged components The equipment and tools required for disassembly and reassembly are One 2 mm Phillips screwdriver One 4 mm flat blade screwdriver Torx screwdriver Tweezers for pulling out screws ESD mats for the floor and work desks An ESD wrist strap or heel grounder Anti static carpets or flooring Air ionizers for highly electrostatic sensitive areas U A plastic card in credit card size Screw Tightening Torque To secure screws follow the torque values listed below Over tightening can damage components and screws Under tightening can loosen the screw or cause screws to come off which may result in short circuits or other damage M2 2 mm 0 22 N m 2 2 cm M2 5 2 5 mm 0 36 3 5 cm M3 3 mm 0 51 5 0 cm M2 5x4 PSP TITE screws 0 204 N m 2 0 cm 2 5 6 GIZA TITE screws 0 36 N m 3 5 Satellite 5000 Maintenance Manual 4 6 Error Style not
157. the laptop Satellite 5000 Maintenance Manual 4 26 Error Style not defined Error Style not defined 4 Replacement Procedures 3 Detach eight connectors one Power board FFC one Control Panel FFC two Speaker cables one Fingerprinter FFC one LED Board cable one Bluetooth cable and one TouchPad cable as shown in Figure 4 18 Figure 4 18 Detaching cables from the laptop 4 Lift up the logic upper assembly Installing the Logic Upper Assembly Install the logic upper assembly according to the following procedures 1 Seat the logic upper assembly to the front of the laptop and adjust to the correct position 2 Attach the eight cables and secure the eight screws as indicated in Figure 4 18 and 4 17 respectively 3 Turn the laptop upside down and secure it with 17 screws as indicated in Figure 4 16 Fifteen M2 5x8 screws Two 2 5 4 screws Satellite ASOOD Maintenance Manual 4 27 4 Replacement Procedures Error Style not defined Error Style not defined 4 10 Power Board Removing the Power Board Remove the power board according to the following procedures and Figure 4 19 1 Remove two M2 5x4 screws from the power board 2 Separate the power board from the logic upper assembly 2 5 4 2 5 4 wm Figure 4 19 Removing the power board Installing the power switch board Install the power switch according to the f
158. the setting effective or you can write next data before reboot system the figure below will displayed Satellite ASOOD Satellite ASOSD Satellite ASO7D Satellite Pro Series T amp D 3 Tests and Diagnostics please choice the item 1 Write String Mrite Version 3 Write Serial 4 Write Product lease enter the num you choose 1 lease enter the String psmadk H11HHzZ odify String to psnadk B11HHZ ump to EEPROM Bank 8 rase EEPROM Start Offset End Offset dd Size bz ump to EEPROW Bank lash EEPROM Start Offset aH onfirm the data odify EM String success ease reboot the system make the setting effective YOU Want to modify other dmi x xxxxxxHxHHHHH ress Y for Yes or H for No NOTE should input correct DMI data and should reboot the system that can make the setting effective Satellite ASO0D Satellite A505D Satellite ASO7D Satellite Pro Series T amp D 3 Tests and Diagnostics 3 19 3D Sensor Test This test will check 3D Sensor function by your computer successful or not NOTE Steps 1 gt Keep test unit on platform which must be a flat horizontal surface then click enter to test 38 28 286 206 A 28 6 6 ala 6 Tala C 8 C BE C E E 8 E E 2020 30 Sensor Program for 2009 models Ver 0 30 u SID EN H et HOHER oti te ote H EIER DI E E te et Check Program for Ser
159. tic pressure plate and gently pull the cable out of the connector To reconnect the cable to the pressure plate s connector raise the pressure plate up to a satisfactory height and slide the cable into the connector Secure the cable in the correct position by pressing down the sides of the pressure plate so that the plate 1s flush with the sides of the connector Grasp and pull the cable gently to check that the cable is connected firmly If the cable has come off the connector reinsert the cable by raising the pressure plate up to a satisfactory height Normal pin connectors are used for all the other types of cables These connectors can be installed or removed by simply inserting them or pulling them out Assembly Procedures You have to reassemble the laptop after you have disassembled the laptop and fixed the component that caused the problem When reassembling the laptop keep the following general guidelines 1n mind Take your time to carry out the suggested instructions completely Hurried reassembly can often cause problems Check that all the cable and connectors are fastened securely Before securing FRUs or other parts check that the cables are not caught by the screws or FRUs Check that all the latches are closed securely Check that all the required screws are used to secure the FRUs Using wrong screws damage the threads or heads of the screws or does not ensure that the FRUS are secure Af
160. uetooth perform the Bluetooth Troubleshooting procedures in Section 2 14 8 If an error is detected when using the HDMI TV perform the HDMI TV troubleshooting procedures in Section 2 18 9 error is detected when using the MIC perform the MIC troubleshooting procedures in Section 2 21 Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manuals 2 Troubleshooting Procedures 2 3 Power Supply Troubleshooting gt Check Power Supply Status Procedure 1 Are the DC IN and Battery LEDs lit Replace adaptor battery Procedure 2 2 Y Yes 5 Check power supply connections Procedure 3 Can you turn the computer on Run diagnostic program Procedure 4 No Perform internal connection No gt check Procedure 5 Are the internal power connections secure Yes D Replace system board Figure 2 2 Power Supply Troubleshooting Process Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual9 2 Troubleshooting Procedures The power supply controls many functions and components To determine if the power supply is functioning properly start with Procedure 1 and continue with the other Procedures as instructed The flowchart in Figure 2 2 gives a summary of the process The procedures described in th
161. ugged into both the telephone wall socket and the modem port of the computer If the cable 1s connected correctly go to Check 2 Check 2 Make sure the modem port is firmly secured to the system board of the computer If the malfunction remains go to Check 3 Check3 The telephone cable may be damaged Replace with a good cable If the malfunction remains go to Procedure 2 Procedure2 Modem card connection check Disassemble the computer following the steps described in Chapter 4 Replacement Procedures and ensure that the modem card is well connected to the system board If the problem persists perform Procedure 3 Procedure 3 Modem replacement check The modem card or RJ 11 jack may be faulty Try replacing them If the problem persists the system board may be defective or damaged Replace the System Board with a new one following the steps in Chapter 4 Replacement Procedures Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual33 2Troubleshooting Procedures 2 12 Express card Troubleshooting START Perform Express card test Procedure 1 Express card unit is not faulty Do errors occur during j Express card test Perform Express card socket replacement check Procedure 2 Replace system board Figure 2 11 Express card troubleshooting process Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual34
162. ure 2 18 Figure 2 19 Figure 2 20 Figure 2 21 Figure 2 22 Figure 2 23 Figure 2 24 Figure 2 25 Figure 2 26 Figure 2 27 2 Troubleshooting Procedures Troubleshooting flowchart 1 2 5 Troubleshooting tlowchatrt 2 2 a pet tene rr e er abd eene cereus 6 Display troubleshooting process 14 Keyboard troubleshooting process 17 External USB device troubleshooting process 19 TV tuner troubleshooting DEOC SS 21 TouchPad troubleshooting 29 Speaker troubleshooting Process 21 Optical drive troubleshooting process 20 Modem troubleshooting process 32 Express card troubleshooting process 34 Wireless LAN troubleshooting 202 2 36 Camera Troubleshooting Process coast aeos ee oi Pase Fein cede 38 Bluetooth troubleshooting 4 0 0 0 2 2 40 7 in 1 card troubleshooting procesS
163. use E1 10 45 E1 9D CS E1 14 77 E1 FO 14 FO 77 Ctrl EO 46 EO C6 EO 7E EO FO 7E This key generates make codes D 8 CONFIDENTIAL Satellite ASOOD Pro A500D Series Maintenance Manual Appendix E Key Layout 1 United Status US Keyboard F9 Fag Fil 212 Parse Pause SCROLL F lt Ly gt gt i L T Figure US keyboard 2 Traditional Chinese CH Keyboard F 5 a niii BACK 6 7 8 9 0 lt SPACE rp e ET E gt EN r lt gt 2 x i i END HEE a F3 o X 5 s te srshG BREAK sa ri ri A lt L 0 Figure TI keyboard BACK 3 rr 3 EI E Ej Ln e zi rm E T E rm m Ez Ez asm E
164. ve four M2x3 screws Figure 4 14 Removing screws from the keyboard Satellite 5000 Maintenance Manual 4 23 4 Replacement Procedures Error Style not defined Error Style not defined 5 Lift the keyboard up and detach the cable on the back of the keyboard from motherboard LIP EI ad mi T Figure 4 15 Removing the keyboard Installing the Keyboard Cover and Keyboard Install the keyboard cover and keyboard according to the following procedures 1 Attach the cable on the back of the keyboard to the motherboard and place the keyboard in the correct position 2 Secure the keyboard with four M2x3 screws 3 Place the keyboard cover in the correct position then press the cover down from the middle to the left side making sure the hooks on the back of the cover are inserted correctly 4 Press down the cover on the right side to make sure the hooks on the back of the cover are securely in the laptop 5 Press down the cover in the position around the key F9 and slide to the left to make sure the last hook on the back of the cover 1s secured firmly in the laptop 6 Close the laptop and turn over Insert two M2x4 screws in the battery lodging as shown in F
165. verify the following the user if a password is registered if it is ask him or her to enter the password Verify with the customer that Toshiba Windows Vista 1s installed on the hard disk Operating systems that were not preinstalled by Toshiba can cause the computer to malfunction Make sure all optional equipment is removed from the computer Make sure the floppy disk drive if installed 16 empty If no FDD module 15 installed you should use an external FDD to run the diagnostics tests Satellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series Maintenance Manual4 2 Troubleshooting Procedures START Connect the AC adapter to the DC IN socket Perform the Power Supply Troubleshooting procedures in section 2 3 Is the DC IN LED on Y es Perform the Power Supply No Troubleshooting procedures in section 2 3 Is the Battery LED on Y es Turn the Power switch on Yes Perform the Power Supply No Troubleshooting procedures in section 2 3 Is the Power On LED on Perform the Power Supply No Troubleshooting procedures in section 2 3 e Toshiba logo message display Y es If the password message displays type the password then press Enter Foshiba Windows bei loaded Figure 2 1 Troubleshooting flowchart 1 2 Satellite ASOOD Satellite ASOSD Satellite A507D Sate
166. vet and Key DOAt u u i n Cu opo naue dion 4 22 Removing the Keyboard Cover and Keyboard 4 22 Installing the Keyboard Cover and Keyboaltd 4 24 Loe _ ______ 4 25 Removing the Logic Upper Assembly 4 25 Installing the Logic Upper Assembly 4 27 s ps MM MEE tea um ida Es 4 28 thie Power Oat 4 28 Installing the power switch board 4 28 El __ _____ _ ___ _ ______4 6_6_ 6 _ 8 _ 4 29 SCA _________ _ 4 29 iulia le TGS CNS 4 29 PCO OU A 4 30 Removing the Bluetooth card 4 30 Installing the Bluetooth Gard 4 30 Touchpad Bracket Touchpad Boards and Fingerprint Board Touchpad Switch Board esci u uuu llu 4 31 Removing the Touchpad Bracket Touchpad Boards and Fingerprint Board 4 3 Touchpad Bracket Touchpad Boards and Fingerprint
167. vice lField Copyright TOSHIBA Corp 2009 PRESS ENTER Satellite A500D Satellite ASOSD Satellite ASO7D Satellite Pro Series T amp D 3 Tests and Diagnostics NOTE Steps 2 gt Keep test unit vertical with platform then click to test PRESS ENTER NOTE Steps 3 gt run 90 degree whirl then click enter to test PRESS ENTER Satellite ASO0D Satellite A505D Satellite ASO7D Satellite Pro Series T amp D 3 Tests and Diagnostics NOTE Steps 4 gt Go on Turn run 90 degree whirl then click enter to test PRESS ENTER NOTE Step5 gt on Turn run 90 degree whirl then click enter to test PRESS ENTER Check test result as below picture PASS will show FAIL will show Satellite A500D Satellite ASOSD Satellite ASO7D Satellite Pro Series T amp D 3 Tests and Diagnostics PRESS ENTER Get The Data form HPC are going to make the LOG Data Please set FDD Then PRESS ENTER ARE YOU TEST PRESS ENTER Get The Data form HPC now Me are going to make the LOG Data Please set FDD Then PRESS ENTER YOU TEST OK IY H1 S6tellite ASOOD Satellite ASOSD Satellite A507D Satellite Pro Series T amp D 3 Tests and Diagnostics Satellite ASOOD Satellite ASOSD Satellite ASO7D Satellite Pro Series T amp D Chapter 4 Replacement Procedures 4 Replacement Procedures Chapter 4 Contents 4 1 4
168. y assembly 2 Remove the display assembly Installing the Display Assembly Install the display assembly according to the following procedures 1 Place the display assembly in the correct position 2 Secure the display assembly with six M2 5x6 screws Satellite 5000 Maintenance Manual 4 45 4 Replacement Procedures Error Style not defined Error Style not defined 4 21 LCD Bezel Assembly Removing the LCD Bezel Assembly The LCD comes in two different models a high end assembly model and a low end assembly model Remove the LCD bezel assembly of each model according to the following procedures For Low end Model 1 Remove four screw rubbers on the LCD bezel Remove four M2 5x6 screws as shown 11 Figure 4 38 al Figure 4 38 Removing the LCD Bezel Assembly from the low end model Satellite 5000 Maintenance Manual 4 46 Error Style not defined Error Style not defined 4 Replacement Procedures 2 Peel off the bezel from left and right side as shown in Figure 4 39 Figure 4 39 Peel off the bezel 3 Pull out the bezel hinge wall from the cover hinge wall as shown in Figure 4 40 Figure 4 40 Pull out the hinge wall 4 Pull apart the lower half of the bezel leave this portion above the L R LCD hinge Satellite AS00D Maintenance Manual 4 47 4 Replacement Procedures Error Style not defined Error Style not defined 5 Push the bezel from the left and right side as shown in Figure 4 41 and r
169. y packs Never throw the battery packs into a fire If this is violated they will explode The components such as the power supply and inverter carry high voltages When you partially disassemble the laptop and turn on the components use extreme care not to touch the connectors and components to avoid the risk of electrical shock Do not disassemble individual components during first level maintenance WARNING 1 To avoid risk of electrical shock turn the laptop off and remove the AC adapter from the electrical outlet Because the battery in the laptop is left charged the risk of electrical shock remains even after the AC adapter is removed from the electrical outlet To avoid the risk of electrical shock be sure to remove any metal jewelry or accessories such as necklaces bracelets and rings before starting work Never work with damp or wet hands To avoid personal injury use care to avoid the sharp edges or corners of the components Satellite 5000 Maintenance Manual 4 2 Error Style not defined Error Style not defined 4 Replacement Procedures CAUTION 1 Before replacing a component make sure that the replacement component meets the required specifications To avoid laptop failures never use components that do not meet the specifications To avoid internal damage such as short circuits and fire never drop metal objects such as screws pins paper clips etc into the components When a screw is removed b
170. y uuu usu Du E 1 13 Tables Table 1 1 HDD D D DTI 1 12 Table 1 2 DVD Super Multi Drive Specifications 1 13 Table 1 3 Normal Chars ine u uu ananas toes ad e Sau poe Peau s 1 16 Satellite A 500D Maintenance Manual 1 Error Style not defined Error Style not defined I Hardware Overview 1 1 Features The Toshiba Satellite A500 A500D is a full size PC notebook based on a Dual Core Processor providing high speed processing capabilities and advanced features The computer employs a lithium ion battery that allows it to be battery operated for a long period of time The display uses 16 0 inch WXGA LCD panel The PGA socket supports BTO for the CPU so that the system can be designed to suit your needs The computer has the following features L Processor BTO The computer is equipped with one of the following AMD processors m AMD Turion 64 X2 Dual Core Processor B AMD Athlon X2 Dual Core Processor B AMD Sable X2 Dual Core Processor Memory The computer has two SODIMM slots that come standard with IGB 2GB AGB for various memory requirements It can incorporate up to 8 GB of main memory It supports DDR2 at 800MHz Battery Pack The computer is powered by one rechargeable and removable lithium ion battery pack The capacity can be either 3 cell 6 cell or 12 cell depending on the model of th

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