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RCA 28310 Telephone User Manual

1. Anyone You can receive calls from anyone calling your Skypeln number Contacts Only SkypeOut contacts on your Contact list can call you Known numbers Only Skypeln calls providing a Caller ID will be accepted Manage Blocked Users If you have previously blocked a Skype user you can unblock them through this menu 1 From the idle screen press to enter the main menu 2 Press e to select Settings 3 Press e select Manage blocked users 4 Press 9 and to select desired Skype contact 5 Press to unblock user Tones You can configure keypad tones ring tones etc on your GE Skype phone The following are just a few examples 1 From the idle screen press to enter the main menu 2 Press O and f to select Settings 3 Press Q f to select Tones Incoming Alert Type You can define how you want your GE Skype phone to alert you with incoming calls Ringing The handset will ring as long as the incoming call is active Ring once The handset will ring only once Beep once The handset will make one beep only on an incoming call 1 From Tones press to select Incoming alert type 38 2 Press 0 and f to select your preferred alert type Ringing Ring once Beep once Ring Tones You can define how you want your GE Skype phone to ring on incoming calls 1 From Tones press O and f to select Ring tones 2 Press
2. Handset displays HANDSET NEEDS REGISTRATION Follow the programming in the telephone procedures to re register the handset to the base Press the SELECT button to begin handset registration Follow instructions on Handset screen Registration did not work Charge the batteries for 16 hours Re register handset Uplug and then plug in the power adaptor Re register handset Caller ID Solutions No Display Charge or replace the batteries Verify that the unit is connected to a non switched electrical outlet Disconnect the AC power adaptor from the base and reconnect it Caller ID Error Message The unit displays this message if it detects anything other than valid Caller ID information during the silent period after the first ring This message indicates the presence of noise on the line No Caller ID n order to receive Caller ID information you must subscribe to the standard name number Caller ID service from your local telephone company Skype Solutions Skype Ring Delay When making Skype IN call the landline caller hears 2 or more rings before the Handset starts to ring This is a network connection problem Cannot sign into Skype If you do not have a Skype account you will need to create one via Status Create new account Verify that you are using the correct login name and password be sure to enter upper lower case and special characters correctly Checkto see that all cables a
3. Your Internet connection may not be working Please refer to Cannot sign in to Skype in the Troubleshooting section 49 Cannot make a SkypeOut call You may not be subscribing to this service You need to have SkypeOut credit to use this service You can buy SkypeOut credit at www Skype com You are out of Skype credits Check your available Skype credits via Service Skype Credit SkypeOut call does not reach the person intended You may not have stored your country code Check that your country code is registered via Settings Phone settings Region Country code You may also need to check your area code via Settings Phone settings Region Area code For an international call you may have dialled the country code incorrectly please hold 0 until the display shows then dial the number starting with the country code Cannot send voicemails You may not be subscribing to this service You can buy SkypeOut voicemail service at www Skype com Check if your voicemail is active via Service Voicemail Landline and mobile phones cannot call me via Skypeln You may not be subscribing to this service You can buy Skypeln service at www Skype com You may be out of Skype credits Check your status via Service Skypeln People calling your Skypeln number may not wait long enough before they hang up People calling you should allow the phone to ring at least five times before they hang up Cannot ca
4. 53 Limited Warranty What your warranty covers e Defects in materials or workmanship For how long after your purchase One year from date of purchase The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm whichever comes first What we will do Provide you with a new or at our option a refurbished unit The exchange unit is under warranty for the remainder of the original product s warranty period How you get service Properly pack your unit Include any cables etc which were originally provided with the product We recommend using the original carton and packing materials Proof of purchase the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period must be presented to obtain warranty service For rental firms proof of first rental is also required Also print your name and address and a description of the defect Send via standard UPS or its equivalent to Thomson Inc 11721 B Alameda Ave Socorro Texas 79927 any charges billed to you by the Exchange Center for service not covered by the warranty Insure your shipment for loss or damage Thomson Inc accepts no liability in case of damage or loss new or refurbished unit will be shipped to you freight prepaid What your warranty does not cover e Customer instruction Your User s Guide provides inform
5. SEARCH FOR Skype Users 19 AND Receive CALLS 19 SKYPE CONTACT 19 A LANDLINE NUMBER 20 RECEIVE A CALL ee 20 Start A New DURING A 21 Skype FEATURES MAIN DISPLAY eese 22 PROGRAMMING YOUR PHONE 24 MAIN MENU 24 SIGN INTO 25 5 25 Senn VOICEMAIL TO 26 View 5 SKYPE PROFILE 26 Contact MENU 26 RENAME A CONTACT Remove A CONTACT Epit A SkypeOut CONTACT NUMBER 27 Request Contact DETAILS 28 Cauter ID CID 29 Recelvinc CID Recorbs 29 Catt Waring CALLER 10 29 DIALING LANDLINE OR SKYPE CALLS FROM Hisronv 30 STORING CID or Skype RECORDS IN INTERNAL Devetinc CID RECORD 31 VOICEMAILS encres 31 CONTACTS REQUESTS 32 Skype See pace 16 See 17 32 RECEIVING AN INTERCOM CALL 32 SIGN INTO SKYPE 32 Create NEW ACCOUNT 52 CHANGE 32 SIGN 33 MY PROFILE 3 CHANGE PASSWORD 34 AUTO SIGN IN sss 34 SKYPE CREDIT sss 35 SkvPEIN s 35 VOICEMAIL eene 3
6. 9 and to select your preferred ring tone Silent Melody 1 11 Beep Intercom Ring Tones 1 From Tones press to select Intercom ring tones 2 Press 0 and f to select your preferred ring tone Landline Ring Tones 1 From Tones press f to select Landline ring tones 2 Press 9 and f to select your preferred ring tone Ringing Volume You can adjust the ringing volume of the handset for incoming calls 1 From Tones press 9 and to select Ringing volume 2 Change the ringer volume level using Bb b Notification Alert You can choose whether you want to be alerted by a tone whenever you receive a voicemail or an authorization request 1 From Tones press 9 and f to select Notification alert 2 Press 9 and f to select your preferred alert type Beep Silent NOTE Whenever you receive a voicemail miss a call or get an authorization request the button will flash a blue light signal Just press to see your options Keypad Tones Adjust the keypad tones You can choose whether you want to hear a tone whenever you press a key or whether you want your keys to be silent 1 From Tones press and f to select Keypad tones 2 Press and to select your preferred setting On Off 39 Time amp Date Your GE Skype phone will always obtain time and date information from the Internet Thus you only have to configure the Ti
7. extent prohibited by applicable law any implied warranty of merchantability or fitness for a particular purpose on this product is limited to the applicable warranty period set forth above How state law relates to this warranty Some states do not allow the exclusion nor limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the above limitations or exclusions may not apply to you This warranty gives you specific legal rights and you also may have other rights that vary from state to state If you purchased your product outside the USA This warranty does not apply Contact your dealer for warranty information 55 Index 3 Way Conference Calling 21 A Accessory Information 52 Add a Skype Contact 17 Add a SkypeOut or Landline Contact 18 Adjust the Earpiece Volume 21 Advanced 43 Advanced Contact Menu 26 Auto Sign In 34 B Base Layout 10 Base Station 13 Battery Safety Precautions 46 Battery Solutions 51 Before You Begin 8 Block Unblock a Contact 27 C Call a Skype Contact 19 Call Divert 36 Call Forward 36 Call Waiting Caller ID 29 Caller ID CID 29 Caller ID Solutions 48 Causes of Poor Reception 52 Change Password 34 Change Status 32 Contacts 17 Contacts 25 Contacts Requests 32 Contrast 41 Cordless Settings 40 Create a New Skype Account15 Create New Account 32 D Deleting a CID Record 31 Dial a Landline Number 20 Dialing Landline or Skype calls
8. All calls history which includes missed calls incoming calls and outgoing calls 3 Use or Q and to select the desired record 4 Press 9 and Tf to select Delete Note Press Q return to the standby mode Voicemails Listen to your voicemail Callers can leave a message for you Whenever someone sends you a voicemail the message You have 1 new voicemail will be displayed on your GE Skype phone 1 From the idle screen press f to enter the main menu 2 Press 9 and f to select History 3 Press and f to select Voicemails 4 Press 9 f to select the voicemail of your choice 5 Press to select options Play Call Send voicemail Details Delete View profile Add to contacts My greeting Play Play back the voicemail Call Call the person who has left the voicemail for you Send voicemail Send the person who has left the message for you a voicemail Details View the details of the voicemail Name number date time duration Delete Remove the voicemail View profile View the profile of the person who has sent the voicemail Add to contacts Add the person who has left the voicemail for you to your Contact list My greeting Playback or record your personal welcome greeting NOTE If you activate your voicemail through Settings gt Divert gt Voicemail the voicemail will only work with incoming Skype and Skypeln calls not with calls
9. To know who is calling while you are on the phone you must subscribe to Call Waiting Caller ID Service This unit receives and displays information transmitted by your local phone company This information can include the phone number date and time or the name phone number date and time Receiving CID Records When you receive a call the Caller ID information is transmitted between the first and second ring The Caller ID information appears on the display while the phone rings giving you a chance to monitor the information and decide whether or not to answer the call Call Waiting Caller ID Provided you subscribe to Call Waiting service from your phone company if you receive an incoming call a beep indicates the presence of a Call Waiting call on the line and the display shows Call waiting and Answer Call If you also subscribe to Caller ID service the display will identify the caller 29 1 Press to select Yes and answer the call The top of the display will show which call is active Landline or Skype The original call will be put on hold and you will be connected to the new call 2 Press to select Swap Calls and go back to original caller and put the second call on hold You can toggle between callers by pressing the again NOTE During a landline call if the incoming call is on the landline when you hear the call waiting beep in the handset receiver press the C button to put the current cal
10. batteries For more information go to the RBRC web site at www rbrc org or call 1 800 8 BATTERY or contact a local recycling center Troubleshooting Guide ATTENTION Before troubleshooting update to the latest software version via Settings Advanced Firmware Update Latest firmware You should also restart your modem router switch and the base gateway station by turning the power to these devices off and on Telephone Solutions No dial tone Check and repeat installation steps Verify the base power cord is connected to a working electrical outlet Verify the telephone line cord is connected to the base and the wall jack Connect another phone to the same jack if there is still no dial tone the problem might be your wiring or local service The handset may be out of range of the base Move closer to base Verify the batteries are installed correctly Handset does not ring Check your various handset tones and alerts volume and settings via Settings Tones etc The handset may be out of range Move closer to the base You may have too many extension phones on your line Try unplugging some phones Check for dial tone No sound from handset Adjust handset volume You experience static noise or fading in and out The handset may be out of range of the base Move closer to base Verify the base is not plugged into an outlet with another household appliance If necessary relocate the base Another u
11. can make calls to If you have an existing Skype account your contact list is automatically downloaded when you sign in If you are new to Skype and have just created an account your contact list will be empty You will need to add contacts to your list Skype protects the privacy of its users by requiring an exchange of contact details on names that you wish to add to your contact list When you add a name to your list an exchange contact details request is sent to the user The user can accept or decline the request When a request is accepted you can see when your contacts are online and make calls to them You can also view their personal profile details Add a Skype Contact To add a Skype contact press f to select Menu then COMET 1 Use Q to go to Add Contact select by Contacts pressing m History Select Back 2 Press 7 to select Skype Rdd contact Ch hatt f Conci dde 3 Use the keypad to enter the Skype name Skype or full name and press Phone number 4 Confirm contact can see you when you are online by pressing To send a Rdd contact request to exchange contact details Contact name has been added to your press An exchange contact details consciis request is sent to the contact When it Select OK to send has been sent a confirmation message is displayed Press again The name is added to your contact list and when accepted by the contact it will cha
12. consult someone with knowledge on this or read more on the topic at www skype com In IP mode you can choose Dynamic or Static The default setting of your GE Skype phone is dynamic IP mode which covers the needs of most users Should you wish to attach the base station to an Internet connection using the static IP mode instead this is how to configure this mode 1 From the idle screen press to enter the main menu 2 Press 0 and f to select Settings 3 Press 9 and Tf to select Advanced 4 Press and I select Internet settings 5 6 7 Press f to select IP mode Press O and f to select Static An Install Wizard will guide you through the configuration 43 In Skype proxy you can configure all the settings regarding this proxy This is how to do it From the idle screen press to enter the main menu Press 9 and f to select Settings Press and to select Advanced Press and r to select Internet settings Press to select Proxy Press Q and 7 to select Yes Press 9 f to select the proxy host type Automatic HTTPS SOCKS 9 Automatic may be selected if your proxy supports this feature If you select one of the other options an Install Wizard will guide you through the relevant configuration 1 2 3 4 5 Press to select Skype proxy 6 7 8 In Firmware proxy you can configure all the
13. enter the Skype name BEER E or full name and press 3 Use Db or ch to navigate and highlight a name from the list select by pressing 7 4 Use 9 to highlight Add to Contacts select by pressing NOTE Other options available during a search include Search again Repeats the search Call Calls the selected name View profile Displays the selected name s profile NOTE You can stop a search at any time by pressing Make and Receive Calls The procedures for making and receiving calls apply to any type of call Skype to Skype calls SkypeOut calls and Skypeln calls Furthermore you can use your phone for landline telephony Call a Skype Contact To make a Skype call t Skype 1 Press to select Contacts 4 SkypeName EPSP 2 Use or to select a contact from the list See page 21 for Skype status Menu Contacts 3 Press e to call Wait for the call to connect ring and be answered Press 4 Rdam007 A M end the call 9 MaruSkupe p Mette 0 3 Roger Options Back 19 Dial a Landline Number To dial a landline number 1 Use the keypad to enter the number Press tal to call the number NOTE When using SkypeOut always enter area code and telephone number 1231234567 Select line Select how to dial this 2 Use 0 to select landline or SkypeOut and press f Landline call 3 Wait for the call to connect ring and be answ
14. from Call History 30 Digital Security System 9 E Edit a SkypeOut Contact Number 27 F Firmware Update 44 First Time Start Up 14 G General Product Care 52 Getting Started with Skype 15 H Handset Layout 10 Handset Name 41 l mportant Information 8 mportant Installation Guidelines 9 ncoming Alert Type 38 ndex 56 nformation 43 nstallation 9 nstalling the Handset Battery 12 nstalling the Phone 12 ntercom Ring Tones 39 nternet Settings 43 ntroduction 3 J Keypad Tones 39 L Landline Ring Tones 39 Language 41 Limited Warranty 54 M Main Display 22 Main Menu 24 Make and Receive Calls 19 Manage Blocked Users 38 Mute the Microphone 21 My Profile 33 56 N Notification Alert 39 P Parts Checklist 8 Phone Number 32 Phone Settings 41 Preferred Line 42 Privacy 37 Programming your Phone 24 R Receive a Call 20 Receiving an Intercom Call 32 Receiving CID Records 29 Region 42 Register Deregister your handset 40 Remove a Contact 26 Rename a Contact 26 Request Contact Details 28 Reset 46 Ring Tones 39 Ringing Volume 39 S Search for Skype Users 19 Send Voicemail to a Contact 26 Service 53 Sign Into a Skype Account 16 Sign into Skype 25 Sign into Skype 32 Sign Out 33 Skype 32 Skype Credit 35 Skype Features 22 Skype Ports 45 Skype Solutions 48 Skypeln 35 Speakerphone 21 Start a New Call During a Call21 Storing Landline CID or Skype Records in Internal Memory 30 T Telephone Ja
15. jack that is also compliant See installation instructions for details US Number is located on the base bottom REN Number is located on the base bottom Notes This equipment may not be used on coin service provided by the telephone company Party lines are subject to state tariffs and therefore you may not be able to use your own telephone equipment if you are on a party line Check with your ocal telephone company otice must be given to the telephone company upon permanent disconnection of your telephone from your line f your home has specially wired alarm equipment connected to the elephone line ensure the installation of this product does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer 2 Rights of the Telephone Company Should your equipment cause trouble on your line which may harm the telephone network the telephone company shall where practicable notify you that temporary discontinuance of service may be required Where prior notice is not practicable and the circumstances warrant such action the telephone company may temporarily discontinue service immediately In case of such temporary discontinuance the telephone company must 1 promptly notify you of such temporary discontinuance 2 afford you the opportunity to correct the situation and 3 inform you of your right to bring a complaint to the Commissio
16. note your Skype name and your Skype password here for future reference My Skype name My Skype password NOTE After you have created your Skype Name it is strongly recommended that you register an email address for your Skype Name on the Skype website This will allow Skype to generate a new password for you in the event that you lose your password Using a computor go to www skype com and sign in to your account Then follow the on screen instructions for registering an email address for your account Sign Into a Skype Account When you have a Skype account you can sign in to Skype Please have your Skype name and password ready before you sign in and be aware of lowercase uppercase and special characters 1 Use f to select Sign in to Skype Sm 2 Use the keypad to enter your Skype Enter your Skype name and press name daniel1chef 3 Use the keypad to enter your password Password and press If you have forgotten Enter your your Skype password go to www Skype password com and choose Sign in Then choose Forgot your password and follow the directions on your computer screen 16 Sign in 4 You are now asked whether you want to save your Skype name and password for your Skype name and password for automatic sign in in the event of power outage Press to accept to decline automatic sign in Contacts Your contact list displays all of the names you
17. on your landline 31 Contacts Requests Skype protects the privacy of its users by requiring exchange contact details on names added to a contact list You will receive an authorization request whenever a Skype user adds you to his or her Contact list By accepting the request you allow the user to see your online status Add Contact Skype See page 16 Phone Number See page 17 Intercom The intercom feature allows you to have a conversation with another registered handset without tying up the telephone line allowing you to still receive incoming calls 1 From the idle screen press to enter the main menu 2 Press c and f to select Intercom 3 Press me to select Internal call to all or choose a particular handset you wish to call NOTE You must have purchased additional handsets and have registerd them to the base unit If youhave only one handset the display will show Only one handset is registered Receiving an Intercom Call When you receive an intercom call your handset will ring and the screen will display Incoming call with Intercom on top banner To answer the call press kel on the handset Status Sign into Skype see page 15 Create New Account see page 14 Change Status Change your online status Your online status can be seen by all Skype contacts authorized by you For more on this please see Main Display section page 22 23 For more on authorizations please see Request Cont
18. or her online status When adding a contact to your Contact list you will be prompted to specify if you want to send an authorization request We recommend that you send this request but you do not have to do so and you can send the request whenever you wish to If you do not send the request you will never be able to see the contact s online presence status Users who have not been authorized will be indicated by 9 in on your contact list Similarly you will receive an authorization request whenever a Skype user adds you to his or her Contact list By accepting the request you allow the user to see your online status 1 From the idle screen press to enter the main menu Press and to select Contacts Press and Tf to select Advanced Press 9 and f to select Request details MD WN N Use the keypad to enter any text to be sent along with your request 7 Press to send the request NOTE You can only request details from users whose online status is shown with a Call Histor When signed into Skype you can see all call history information including missed calls outgoing calls incoming calls contact requests or voicemails Whenever there is an entry on one of the lists you can see the details such as the phone number name when accessible and a time log indicating when the entry was received Please note that the lists are only visible while signed into Skype and can only conta
19. prior to first use If you do not properly charge the handset battery performance is compromised 12 Base Station 1 Choose an area near an electrical outlet and a telephone wall jack RJ11C and place your base gateway on a level surface near your high speed internet connection NOTE If your computer or other equipment is occupying all available internet connections you will need to purchase a router 2 Plug one end of the telephone line cord into the 2 jack on the back of the base gateway and the other end into a modular jack NOTE Landline connection is not necessary for Skype usage IMPORTANT NOTE Emergency calls via the landline are only possible if power is applied to the base station and the landline is properly connected 3 Connect the ethernet cable to the zr jack in the base gateway and to your internet connection 4 Plug the AC power converter into the electrical outlet and the DC connector into the jack on the back of the base gateway CAUTION Use only the SALOM Model SSW A 1328US power adaptor that came with this unit Using other power adaptors may damage the unit This power adaptor is intended to be correctly orientated in a vertical or floor mount position 13 First Time Start Up You must complete the following steps the first time you use your GE Skype phone Start by turning on the handset press and hold the button until the handset powers o
20. select Create new account Sign in to Skype Create new account Select New account 2 Use the keypad to enter a Skype name ro pe of your own choice and press 6 32 characters daniel1chef NOTE Use to change to lower case upper case or numeric entry when entering your Skype name and password Skype names can be 6 32 characters You can use any mix of upper and lower case characters numbers and punctuation marks You cannot use spaces or symbols and your name cannot begin with a number or punctuation mark If the name is already in use you will be prompted to try another name Use to input punctuation marks from the symbols table m 3 Use the keypad enter a password and nter passwort 4 20 characters press You are asked to confirm the password by entering it again NOTE Passwords can be 4 20 characters You can use any mix of upper and lower case characters numbers and punctuation marks You cannot use spaces your password cannot begin with a number or punctuation mark and you cannot use your Skype name as a password 15 Agreement 4 You are then directed to the Skype have read gt nd iccept Skypes Agreement Use to read the entire terms and text and then press to accept conditions at www Skype com Accept Decline Please be patient as the creation of your Skype account may take several minutes to perform We suggest that you
21. select the required option Yes No Welcome Message Create a personal voicemail greeting Skype voicemail has a default voicemail greeting You can also create your personal welcome greeting to which will be played back to people calling you whenever you are not unable to answer the call 1 From the idle screen press to enter the main menu 2 Press 9 and to select Settings 3 Press 0 to select Call divert 4 Press and to select Welcome message 5 6 Press to select Options Press Record new to record your welcome greeting and press Play to hear the recorded message recorded Privacy You can limit whom you wish to accept a Skype or Skypeln call from Your choices are 1 From the idle screen press f to enter the main menu 2 Press 9 and Tf to select Settings 3 Press c and to select Privacy 4 Press f to select Skype calls then press 9 and f select your preferred privacy status for incoming Skype calls Anyone Contacts If details shared Anyone All Skype users can call you even users not on your Contact list 37 Contacts Skype users can call you only if they are on your Contact list If details shared Only Skype users authorized by you can call 5 Press O and to select Skypeln calls then press C and to select your preferred privacy status for incoming Skypeln calls Anyone Contacts Known numbers
22. settings regarding this proxy This is how to do it 1 From the idle screen press 7 to enter the main menu Press and Sf to select Settings Press 9 and f to select Advanced Press and to select Internet settings Press to select Proxy Press cp and to select Yes 2 3 4 5 Press and me to select Firmware proxy 6 7 8 Use the keypad to enter the HTTP proxy IP Address An Install Wizard will guide you through the configuration Firmware Update You can check to see which software version your GE Skype phone is presently using as well as upgrade to the most recent version Your options are Latest Firmware Displays the latest firmware version Please note that you cannot use your GE Skype phone during the update process The update typically lasts 15 60 minutes depending on your Internet connection and the numer of handsets you have registered to the base 44 nn FP C N e Current firmware Displays the firmware version currently used by your GE Skype phone All Firmware vers Displays a list of all accessible firmware versions that your GE Skype phone can use Thus you can choose to downgrade to an older version From the idle screen press to enter the main menu Press and f to select Settings Press 9 and f to select Advanced Press to select Firmware update Press 9 and f to select the required opti
23. telephone further away from these appliances Important Installation Guidelines Avoid sources of noise and heat such as motors fluorescent lighting microwave ovens heating appliances and direct sunlight Avoid areas of excessive dust moisture and low temperature Avoid other cordless telephones Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch non insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface Use caution when installing or modifying telephone lines Handset Layout earpiece Navigational selection button LED alert indicator Right soft Left soft button button End Power Skype status button Call Speaker button nea button Space zero button j microphone Base Layout Network Connection Status indicator 10 Left soft button Selects the current menu item or confirms a setting depending on the current screen LED light indicator alerts to Voicemail Waiting and Skype Authorization requests Right soft button Cancels the last action or returns to the previous screen depending on the current screen Call Speaker button Initiates or answers a call During a call activates speaker End Power button Sk
24. to display options Search again Call Add to contacts or View profile Services Skype offers customers additional features on a subscription basis The services include the purchase of SkypeOut minutes Skype voicemail and Skypeln number Using your computer go to www skype com to purchase and set your preferences for these features Skype Credit 1 From the idle screen press to enter the main menu 2 Press c and f to select Services 3 Press to select Skype credit The display will show your remaining balance in your skype account To change the currency go to www skype com Skypeln 1 From the idle screen press to enter the main menu 2 Press O and f to select Services 3 Press 0 and f to select Skypeln 4 Press to select If you have purchased a Skypeln number the display will show the expiration date of your subscription 35 Voicemail 1 From the idle screen press f to enter the main menu 2 Press O and Ff to select Services 3 Press cp and to select Voicemail If you have purchased voicemail from Skype the display will show the expiration date of your subscription Settings Call Divert You can configure your GE Skype phone to forward all incoming Skype calls either to a landline mobile phone or to your Voicemail Please note that in order to use this function you have to have Skype credits Your options are Call forwa
25. to enter the country setting when calling landline phones and or mobile phones via the Internet SkypeOut Your country code is preset for the United States 1 Thus a country code is only needed when calling someone in a country other than your own In some countries area codes are used for instance when calling between states or regions If you live in a country where such area codes are used you can save your settings in Area code Please note that you can only choose this function if the code you have saved in Country code applies to a country where area codes are 42 in fact used 1 From the idle screen press to enter the main menu 2 Press O and f to select Settings 3 Press 9 and f to select Phone settings 4 Press 9 and f to select Country Code then enter your preferred country code using the keypad Press to save your selection 6 Press and f to select Area code then enter your preferred area code using the keypad 7 Press m to save your selection Information Support information Please visit www GE com phones for updated help and support Here you will find documentation on FAQ trouble shooting and new features Advanced Internet Settings You can configure settings such as IP mode IP address Skype proxy and Firmware proxy However if you have an advanced Internet connection and are not familiar with firewalls and ports we recommend that you
26. 6 CALL DIVERT ses 36 CALL VOICEMAIL ACTIVATION WELCOME MESSAGE INCOMING ALERT RING TONES 39 INTERCOM RING TONES 39 LANDLINE RING TONES 39 RINGING VOLUME N OTIFICATION ALERT KEYPAD TIME amp CORDLESS SETTINGS WARNING TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD DO NOT EX PRODUCT TO RAIN OR MOISTURE THE LIGHTNING POSETHIS THE PRODUCT SEE MARKING ON BOTTOM BACK OF PRODUCT GENERAL PRODUCT CARE Table of Contents REGISTER DEREGISTER YOUR HANDSET 40 HANDSET NAME 41 PHONE 4 41 CONTRAST 41 LANGUAGE ennt 41 PREFERRED 42 REGION INFORMATION enne 43 ADVANCED esee 43 CALLER ID SouurioNs 48 SKYPE SOLUTIONS Battery SOLUTIONS RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION TO REDUCE THE THE EXCLAMATION POINT WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF IMPORTANT INSTRUCTIONS ACCOMPANYING THE PRODUCT PERSONNEL Important Information CAUTION When using telephone equipment there are basic safety instructions that should always be followed Refer to the IMP
27. Model 28310 2 in 1 Skype 96 Internet amp Standard Phone User s Guide Quick Guide on pages 12 19 can be used with the internet or as a traditional landline telephone Introduction Your GE Skype phone may change the way you think about using your telephone and using Skype You can use your GE Skype phone to make and receive both landline and Skype calls And because Skype is built into your GE Skype phone you no longer need a computer to use Skype In order to use your GE Skype phone for Skype calls the base station must be linked up with an active Internet connection If you already have a computer linked up to your Internet connection this device might occupy the connection port that is needed by the GE Skype phone base station In this case you need a router allowing you to attach more devices to your Internet connection Attach the router to the Internet connection and connect your computer and the base station to the router Should you have any questions regarding the use of the Internet and the router please contact your Internet provider Please note When installing a new router you should be aware that it might take some time up to one hour before it is properly registered with your Internet provider To use Skype telephony via your GE Skype phone you need a Skype account as well as a user name and a password Please refer to the Getting started with Skype section With Skype you c
28. ORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference IMPORTANT Because cordless phones operate on electricity you should have at least one phone in your home that isn t cordless in case the power in your home goes out Before You Begin Parts Checklist for model 28310xx1 Make sure your package includes the items shown here Base Gateway P power adaptor 2 Handset Battery Nickel metal compartment Hydride batteries cradle cover Belt Ethernet Telephone clip cable line cord 8 Telephone Jack Requirements To use this phone with a landline you need Wall plate an RJ11C type modular telephone jack which might look like the one pictured 9 here installed in your home If you don t Modular A have a modular jack call your local phone ID company to find out how to get one ine jac o installed Installation Digital Security System Your cordless phone uses a digital security system to protect against false ringing unauthorized access and charges to your phone line INSTALLATION NOTE This product operates at a frequency of 1 9GHz to provide communication with minimal interference from other electronic devices To further minimize the possibility of interference the base of the cordless telephone should not be placed near or on top of a TV microwave oven or VCR If interference continues move the cordless
29. a In Show My Picture press f to select NOTE In Show My Picture the pictures for use with your profile must be edited on a computer with a Skype client b In Skype name please note that you cannot change your Skype name here c In Full name use the keypad to enter your data 33 d In Gender use to select Male Female Unspecified e In Birthdate enter the month using the keypad press rt to go to the day and enter the day using the keypad press 9 again to go to the year and enter the year using the keypad f In Country Region use gj and f to select g In State Province and City use the keypad to enter your data h In Language use 9 and to select i In Home phone Office phone Mobile Home page About me and Mood use the keypad to enter your data In Private you can enter your e mail address The address will not be shown to other Skype users and is merely used for the search function Save your private e mail address in Private and users who know this address will be able to find you by searching for it on Skype 1 In Private press f to select options Edit Remove Add NOTE All data regarding home phone office phone and mobile supplied by a Skype user will be recorded in your Contact list when you add the user Change Password You can change the Skype password used for signing in to your Skype account See Create a new Skype account for more inform
30. act Details section page 28 of the manual 1 From the idle screen press f to enter the main menu 2 Press 0 and to select Status 3 Press C and f to select Change status 32 4 Press 9 and f to select your preferred status Offline Online Skype me Away Not available Do not disturb Invisible NOTE You can also press im from the Idle screen in order to change your Skype status When you select Do not disturb you mute all incoming Skype as well as landline calls Sign Out 1 e 3 4 From the idle screen press I to enter the main menu Press 0 and f to select Status Press 0 to select Sign out Press to confirm My Profile Change your Skype profile In My profile you can tell other Skype users a bit about yourself Please note that any Skype user can see all configurations you make in Details shown to all even the Skype users you have not authorized 1 2 Press c and to select Status 3 4 Press and Tf to select your preferred profile Details From the idle screen press to enter the main menu Press 0 and f to select My profile shown to all Private In Details shown to all press and Tf to select your preferred setting Show my picture Skype name Full name Gender Birthdate Country region State province City Language Home phone Office phone Mobile Home page About me Mood
31. all for free when talking to other Skype users and you can buy a number of additional features to expand the possibilities of your GE Skype phone Please refer to the Skype services section Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68 FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating among other information the US number and Ringer Equivalence Number REN for the equipment You must upon request provide this information to your telephone company The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called In most but not all areas the sum of the RENs of all devices connected to one line should not exceed 5 To be certain of the number of devices you may connect to your line as determined by the REN you should contact your local telephone company A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular
32. ation 1 From the idle screen press f to enter the main menu Press cp and f to select Status Press 9 and to select Change password Enter your new password then press 2 3 4 Enter your password using the keypad then press me 5 6 Repeat your new password then press Auto Sign In Choose auto or manual sign in Your first sign in has to be manual but after that you can activate Auto sign in and sign in to your Skype account automatically in case you should turn off the base station or the handset If you activate Prompt you have to enter your Skype password every time you sign in We therefore recommend that you choose Auto sign in 34 1 From the idle screen press to enter the main menu 2 Press 9 and f to select Status 3 Press 0 and f to select Auto sign in 4 Press Q and Tf to select your preferred sign in mode Automatically Prompt Search You can search for Skype users directly from your handset 1 From the idle screen press to enter the main menu 2 Press 9 and f to select Search 3 Using the keypad enter a Skype name a full name or user s e mail NOTE You can enter partial information however the handset is limited to the number of entries it can display If entry is not specific enough then you may have to re enter the name with more detail Use to select the desired contact 4 Press f
33. ation regarding operating instructions and user controls Any additional information should be obtained from your dealer Installation and setup service adjustments Batteries e Damage from misuse or neglect e Products which have been modified or incorporated into other products 54 Products purchased or serviced outside the USA Acts of nature such as but not limited to lightning damage Product Registration Please complete and mail the Product Registration Card packed with your unit It will make it easier to contact you should it ever be necessary The return of the card is not required for warranty coverage Limitation of Warranty The warranty stated above is the only warranty applicable to this product All other warranties express or implied including all implied warranties of merchantability or fitness for a particular purpose are hereby disclaimed No verbal or written information given by Thomson Inc its agents or employees shall create a guaranty or in any way increase the scope of this warranty Repair or replacement as provided under this warranty is the exclusive remedy of the consumer Thomson Inc shall not be liable for incidental or consequential damages resulting from the use of this product or arising out of any breach of any express or implied warranty on this product This disclaimer of warranties and limited warranty are governed by the laws of the state of Indiana Except to the
34. choose Options 3 Use to navigate and highlight Join in Conference to conference the landline and Skype call to your handset You can end the conference by pressing the You now have only one call active and the other on hold Check the top of the display to see which call is active Landline or Skype 1 Press swap between calls If you want to end either call press the 2 to terminate The other call will be still be on hold resume call 2 Press Q to terminate call 21 Skype Features Supported by the GE Skype Phone Displa After you have created your Skype account you can call other people with Skype accounts for free Skype also offers additional subscription features including All of these features are supported by your new GE Skype phone and are available at www skype com SkypeOut Allows you to make calls to ordinary landline and mobile phones Skypeln Provides you with an ordinary phone number for receiving calls on your GE Skype phone from ordinary landline and mobile phones Skype Skype Voicemail allows you to receive voicemail Voicemail messages and record a greeting Main Displa The main display of yourGE Skype phone provides various status indicators and access to the Skype menu based interface The illustration below shows the main screen and its elements Battery Skype gt status stat
35. ck Requirements9 Telephone Solutions 47 Time amp Date 40 Tones 38 Troubleshooting Guide 47 V View Contact s Skype Profile 26 Voicemail 36 Voicemail Activation 37 Voicemails 31 W Welcome Message 37 57 Skype SkypeMe SkypeOut Skypeln Skype Voicemail the whole world can talk for free the Skype logo and the S logo are trademarks of Skype THOMSON images amp beyond 9 yt 1 Thomson Inc 10330 North Meridian St Model 28310 Indianapolis IN 46290 1024 00017707 Rev 0 Dom E S 2006 Thomson Inc 07 09 Trademark s Registered Printed in China 5 Registrada s
36. ct Cordless settings 4 Press Q and f to select Register handset or Deregister handset 40 NOTE To make registration possible make sure that the base station has registration mode enabled This is done by pressing Reset on the back of the base station Handset Name This menu allows you to enter a name for the handset which displays on the top banner of the idle screen 1 From the idle screen press to enter the main menu 2 Press O and f to select Settings 3 Press 9 and select Cordless settings 4 Press 9 and f to select Handset name 3 Enter the handset name up to 12 characters 4 Press f to save your selection NOTE If you make a mistake use the button to backspace and delete one character at a time or press and hold to delete all Phone Settings Contrast You can adjust the contrast of your display 1 From the idle screen press to enter the main menu 2 Press 9 and f to select Settings 3 Press and to select Phone settings 4 Press f to select Contrast 5 Change the Contrast level using B gj Should you accidentally select a setting which makes it hard for you to find the Contrast menu again use this shortcut 1 From the idle screen press f to enter the main menu 2 Press the number 5 key three times Language You can select a language other than English but only if your GE Skype phone is connected to th
37. e Internet 1 From the idle screen press to enter the main menu 2 Press 9 f to select Settings 3 Press f to select Phone settings 41 4 Press O and f to select Language 5 Press 0 and f to select your preferred language English Espanol Francais Should you accidentally select a language which makes it hard for you to find the Language menu again use this shortcut 1 From the idle screen press to enter the main menu 2 Press the number 8 key three times Preferred Line You can configure how you want to route your outgoing calls when using cel These are your options Landline Select this option if you always want to route your landline and or mobile phone calls via the landline traditional telephony SkypeOut Select this option if you always want to route your calls to the landline and or mobile phones via the Internet SkypeOut Always ask Select this option if you want to always be prompted to specify the preferred routing for a call From the idle screen press to enter the main menu Press and to select Settings Press to select Phone settings Press and to select Preferred line 5 C N e Press and 7 to select your preferred port Landline SkypeOut Always ask Region Skype does not know the location where you are connected to the Internet therefore you will always have
38. ed by r installation ensured when using this product erference to radio or television urning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna that is the antenna for radio or television that is receiving the interference Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected If these measures do not eliminate the interference please consult your dealer or an experienced radio television technician for additional suggestions Also the Federal Communications Commission has prepared a helpful booklet How To Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington D C 20402 Please specify stock number 004 000 00345 4 when ordering copies Notice The changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Hearing Aid Compatibility HAC This telephone system meets FCC standards for Hearing Aid Compatibility Licensin Licensed under US Patent 6 427 009 FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure lim
39. ered Press to end the call 1231234567 0 00 11 Handsfree NOTE You can select a preferred line for dialing by going to Menu Settings Phone settings Preferred line Choose one of the following options 1 Always landline 2 Always SkypeOut 3 Always ask Receive a Call When someone calls you the ringing tone sounds and the incoming call message is displayed To receive a Skype Skypeln or landline call 1 Press e to receive the call 2 Press Q to end the call 20 Adjust the Earpiece Volume During a call just press or Q to increase or decrease the volume The setting will be retained after the call is terminated Mute the Microphone During a call just press to mute the microphone Press again to unmute Speakerphone During a call you can switch between the speaker and earpiece 1 Press to select Speaker 2 Press again to return to Earpiece Start a New Call During a Call To start a new call during an active call 1 put your active call on Hold 2 Usethe keypad to enter a new number manually or locate the number on your Contact list 3 Press to call the number You can toggle between callers by pressing 4 Press iS to end the call 3 Way Conference Calling If you have two calls on the line either through call waiting or by starting a new call during a call you can conference the calls together 1 Press f to
40. ess is a shortcut to the Skype status menu a el D Shortcut to search Skype users Mute ringer during an incoming call 8 Shortcut to intercom available handsets 23 Programming your Phone Main Menu The Main menu provides easy access to all of your GE Skype phone settings t Skye 5 1 From the idle screen press to enter the main Menu SkypeName 12 30PM Menu Contacts Menu NN l 2 Useppor to navigate and highlight history an item press to select or go back Add Contact by pressing Select Back The following table outlines the Main menu items Contacts Your contact list and the current Skype status of your contacts History Your calls missed calls incoming and outgoing calls voicemails and exchange contact details Add Contact Adds a Skype user or SkypeOut number to your contact list Intercom Allows communication between two handsets Requires purchase of additional handsets Status Sign into or out of Skype create a new account change your profile change your password choose auto sign in Search Searches for Skype contacts online Services View Skype credit Skypeln and Skype Voice mail status Settings Settings for call divert privacy manage blocked users tones time and date cordless settings phone settings information and advanced settings 24 Skype Settings In o
41. ger may not be connected to the power outlet or it is not turned on Check that the power supply is connected to the outlet Turn on the unit by pressing and holding the Jal button or simply place the handset in the charger Batteries may not be inserted correctly in the handset Check placement Use only the recommended rechargeable Ni MH batteries Cannot turn the handset on The batteries may not be charged Place the handset in the charger The handset will turn on automatically after some time in the charger The batteries may not be inserted correctly in the handset The display is black The handset may not be turned on Press and hold the button or approximately two seconds to turn on the handset The display contrast is wrong From the idle screen press Menu and 555 then select your preferred contrast setting There is no antenna symbol in the upper left hand corner of the display You may be too far away from the base station Move the handset closer to the base station The base station may be turned off Turn on the base station The red LED light must be on at all times Incorrect language on the handset You have chosen the wrong language From the idle screen press Menu and 888 then select your preferred language from the list Cannot register the handset to the base station the message Open base station could not be found is shown on the handset The base station may be turned off T
42. in 30 entries the oldest ones will be deleted first Your options are All calls A list containing all missed incoming and outgoing calls Please note that landline as well as Skype calls will be registered These are your options when working with the lists Call Call the number Send voicemail Return a call with a voicemail Please note that this works only with Skype calls Details View details regarding the call 28 Delete Remove the entry View profile View the profile for the entry Please note that this works only with Skype calls Add to contacts Add an entry to your Contact list Clear list Delete all entries on the list Missed calls A list showing only the missed calls Please note that landline as well as Skype calls are registered Incoming calls A list showing only the incoming calls Please note that landline as well as Skype calls are registered Outgoing calls A list showing only the outgoing calls Please note that landline as well as Skype calls are registered 1 From the idle screen press f to enter the main menu 2 Press 9 and F to select History 3 Press 9 and to view the preferred history All calls Missed calls Incoming calls Outgoing calls Voicemails Contact requests Caller ID CID IMPORTANT In order to use this unit s Caller ID features you must subscribe to either the standard Name Number Caller ID Service or Call Waiting Caller ID Service
43. its set forth for an uncontrolled environment This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body This transmitter must not be co located or operated in conjunction with any other antenna or transmitter For body worn operation this phone has been tested and meets the FCC RF exposure guidelines when used with the belt clip supplied with this product Use of other accessories may not ensure compliance with FCC RF exposure guidelines Information for DECT Product This 28310 telephone is compliant with the DECT 6 0 standard which operates in the 1 92GHz to 1 93GHz frequency range DECT INTERFERENCE FREE COMMUNICATION 5 Table of Contents INTRODUCTION 22 3 IMPORTANT INFORMATION 8 You BEGIN 8 PARTS CHECKLIST 8 TELEPHONE JACK REQUIREMENTS 9 INSTALLATION 9 DIGITAL Security SYSTEM 9 IMPORTANT INSTALLATION GUIDELINES sse Layout BASE LAYOUT eere 10 INSTALLING THE PHONE 12 INSTALLING THE HANDSET BATTERY 12 BASE 13 First TIME START Up 14 GETTING STARTED WITH Skype 15 Create A New Skype ACCOUNT e 15 SicN INTO A Skype Accouwr 16 CONTACTS senmenn 17 ADD A Skype CONTACT ADD A SKYPEOUT OR LANDLINE CONTACT 18
44. l on hold and answer the incoming call Press again to return to the original call Dialing Landline or Skype calls from Call History 1 Make sure the phone is OFF not in talk mode 2 Press to view All calls history which includes missed calls incoming calls and outgoing calls 3 Use or Q to select the desired record 4 Press tal to call If the Skype history is selected it will dial automatically b If the landline history is selected it will prompt you to select between Dial on SkypeOut or Dial on Landline Use to select the desired calling method NOTE If Dial on Landline is selected you can select the dialing format 7 10 or 11 digits Use to select the desired format Storing Landline CID or Skype Records in Internal Memory In order to store Landline CID or Skype information you need to be signed into Skype This is because all records including Landline CID are stored in your Skype contact list This Skype contact list will act as your address book for the phone 1 Make sure that you are signed into Skype Please refer to Sign into Skype section page 25 2 Press to view All calls history which includes missed calls incoming calls and outgoing calls 3 Use or to select the desired record A ress Q and to select Add to contacts 30 Deleting a CID Record 1 Make sure the phone is OFF not in talk mode 2 Press to view
45. le screen press to enter the main menu 2 Press O and to select Settings 3 Press Q and f to select Advanced A Press Q and to select Reset Changing the Battery CAUTION To reduce the risk of fire or personal injury use only the Thomson Inc approved model BYD NiMH H AAA 900mAh 1 2V rechargeable Nickel metal Hydride AAA batteries which is compatible with this unit 1 Make sure handset is OFF not in TALK mode before you replace battery Remove the battery compartment door Remove the batteries from the handset Insert the new batteries Putthe battery compartment door back on Place handset in the base or handset charge cradle to charge Allow the handset battery to properly charge for 16 hours prior to first use or when you install a new battery pack If you do not properly charge the phone battery performance will be compromised Battery Safety Precautions Do not burn disassemble mutilate or puncture Batteries of this type could release toxic materials which can cause injury Dm FW To reduce the risk of fire or personal injury use only the Nickel metal Hydride battery listed in the User s Guide Keep batteries out of the reach of children Remove batteries if storing over 30 days NOTE The RBRC seal on the battery used in your Thomson Inc product indicates that we are participating in a program to collect and recycle the rechargeable battery or
46. ll via my landline connection The base station is may not be connected to your landline Connect the landline to your base station The landline may be out of order Check your landline connection with another traditional phone if available and hear if there is a dialling tone If not contact your landline provider The base station may not be turned on Turn on the base station Cannot access the main menu Contacts You may be signed out from Skype All contacts are stored in your Skype Please sign in via Status Sign in to Skype You can still place landline calls without a Skype connection Cannot see if a Skype contact is online as his or her online status is always shown as 4 The contact in question may not have been authorized Send an Authorization request From Contacts select Option Advanced Request details Whenever a person has accepted your request you will be able to see his or her online status The main menu Skype Call History is suddenly empty You may be signed out of Skype The Skype call History list is deleted whenever you sign out Sign in via Status Sign in to Skype Please note Old Skype call details will not be restored at the next sign in Landline call history will always be kept 50 The handset does not charge when placed in the charger The handset may not be placed correctly in the charger Check that the charger makes a beep when the handset is placed correctly The char
47. main menu 2 Press to select Contacts 3 Use or 9 to find a contact and select the contact by pressing 4 Press e to select Send voicemail NOTE If contact does not subscribe to Skype voicemail service you will not be able to send voicemail View Contact s Skype Profile 1 From the idle screen press to enter the main menu 2 Press to select Contacts 3 Use or Q to find a contact and select the contact by pressing 4 Press 0 and f to select View profile Advanced Contact Menu Rename a Contact You can change the name of a contact If a contact has a Skype user name that is not very informative you can give them a more distinctive name to be shown on your contact list 1 From the idle screen press f to enter the main menu 2 Press to select Contacts 3 Press to find a contact and select the contact by pressing 4 Press Q and f to select Advanced 5 Press to select Rename 6 Enter the desired new name using the keypad Remove a Contact You can remove a contact Your options are Remove and block Remove and block a contact Please note that this option only applies for Skype contacts 26 Remove Remove a contact from your Contact list This option applies to Skype as well as landline contacts From the idle screen press to enter the main menu Press to select Con
48. me zone and Daylight saving settings When this is done the time and date obtained by your GE Skype phone from the Internet will be adjusted according to your choices In Time zone it is important that you choose the correct time zone otherwise the time shown on the idle screen will not be right In Daylight saving you have two options Choose Daylight saving if you live in an area that adheres to DST and choose Standard in all other zones 1 From the idle screen press to enter the main menu 2 Press me to select Settings 3 Press C and f to select Time and date 4 Press Q Tf to select Time zone 5 Press cp f to select your preferred time zone GMT 12 GMT 13 6 Press Q F select Daylight saving 7 Press 0 and f to select your preferred mode Daylight saving Standard If you wish to adjust the Time format and Time separator as well as the Date format and Date separator settings this is easily done here Cordless Settings Register Deregister your handset Use the Register function whenever you need to register your handset with a base station for instance when registering the handset with a base station other than the one you are already registered to Use the Deregister function to deregister your handset from a base station 1 From the idle screen press to enter the main menu 2 Press O and to select Settings 3 Press 0 and f sele
49. n Language English Espanol Francais Agreement read and accept Skype s terms and conditions at Country Code Enter the country code Rrea Code Enter area code Sign in to Skype Create new account Select Cancel 1 Find your preferred language using or G then press to select a language Confirm your selection by pressing Tf 2 You are then directed to the Skype Agreement Use Q to read the entire text and then press f to accept the agreement 3 Confirm the country code setting by pressing Factory preset is for U S If necessary alter your country code by inserting followed by the country code of your choice and press 4 Enter your local area code Press to continue 5 Choose Sign in to Skype or Create new account by pressing followed by NOTE You do not need to create an account from this phone if you already have an existing Skype account 14 Getting Started with Skype You can configure your GE Skype phone with an existing Skype account during the first time installation or you can optionally create a new Skype account You only need a Skype username and password defined by you to create a new account You can enter further account details when your GE Skype phone has been configured and is online Create a New Skype Account If you do not have a Skype account follow this procedure signin 1 Use 7 to
50. n pursuant to procedures set forth in Subpart E of Part 68 FCC Rules and Regulations The telephone company may make changes in its communications facilities equipment operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations If these changes are expected to affect the use or performance of your telephone equipment the telephone company must give you adequate notice in writing to allow you to maintain uninterrupted service 4 Interference Information This device complies with Part 15 of the FCC Rules Operation is subject to the ollowing two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particula Privacy of Communications may not be If this equipment does cause harmful in reception which can be determin
51. nge status Select 17 NOTE Please be patient as synchronization of Skype contacts might take several minutes NOTE Use echo123 to test your Skype connection Add echo123 to your contacts Calling echo123 will launch an automated test that allows you to record and play back sound Add a SkypeOut or Landline Contact SkypeOut allows you to make calls to traditional landline and mobile phones Go to www skype com to learn more about SkypeOut To add a Skype contact press to select Menu then COMET 1 Use Q to go to Add Contact select by Contacts pressing T History Select Back 2 Use C to enter a phone number for h h f 2 NE use with SkypeOut or landline Select by pressing Select 3 Use the keypad to enter the contact s name and press SkypeOut contact Enter full phone 4 Use the keypad to enter the full phone number for contact number and press 7 SkypeOut numbers even local numbers must be entered in the following format followed by country code area code and number NOTE Use to change to lower case upper case or numeric entry Use to input symbols from the symbol table 18 Search for Skype Users To search for Skype users press to select Menu then 122 Menu 1 Use Q to go to Search select by Q Rdd Contact pressing er 2 Status a cL 2 Use the keypad to
52. nit for instance a computer is using the Internet connection Free up bandwidth by ending other ongoing Internet traffic or get an Internet connection with more bandwidth e f you use a router it may be interfering with the sound In order to obtain better sound we recommend that you open the specific port shown under Settings Advanced Internet settings Skype ports to incoming TCP and or UDP traffic However on some routers you cannot configure incoming UDP traffic although you can still configure rerouting of ports with incoming TCP traffic If you are using several Skype clients on the same router you must make sure that they are not using the same Skype Port Unit beeps Unit may be set to beep when handset is placed on base check settings under Settings Tones Notification Alert Unit may be set to beep when voicemail is received check settings under Settings Tones Notification Alert Clean charging contacts on cordless handset 47 See solutions for No dial tone Replace the battery Handset displays BASE STATION CONNECTION LOST or NOT REGISTERED Handset may be out of range of the base Move closer to the base Verify the power adaptor is properly installed Disconnect the handset battery and plug it in again Place the handset on the cradle for at least 2 to 3 minutes Disconnect the power adaptor and plug it in again Then place the handset on the cradle for at least 2 to 3 minutes
53. onitem Latest Firmware Current Firmware All Firmware vers Under Latest Firmware press to install Please be aware that the download can take some time The handset will prompt ou when the firmware update is finished y Under Current Firmware you find specifications of the firmware version presently used in the base station and the handset U nder All Firmware vers you can see prior updates Press and f to select your preferred version Press again to install the selected version You will then be asked if you are sure you want to update Press f to accept the update or to cancel WARNING DO NOT interrupt software update If your GE Skype phone has not finished the update after more than 2 hours you will need to restart the GE Skype phone by disconnecting and reconnecting the base station to the power outlet Skype Ports In Skype ports you can configure all the settings regarding the incoming connection port This is how to do it 1 2 s From the idle screen press f to enter the main menu Press 0 and to select Settings Press 9 and Tf to select Advanced 4 Press 9 and f to select Skype ports then enter your choices for Port and Alternative ports using 45 Reset To restore the GE Skype phone back to factory settings you can reset the phone and base Please note though that all your personal settings will be lost 1 From the id
54. rd Activate forwarding to another phone number You will be prompted to enter the relevant number Please remember to enter the country code Call forward number Edit the phone number whenever Call forward is active Voicemail Activate your Voicemail allowing callers to leave a message after listening to your welcome message Welcome message After activating Voicemail you can record your welcome message If you do not record a personal message the Skype standard message will be used instead Regarding forwarding of landline calls Please contact your landline provider Call Forward From the idle screen press to enter the main menu 1 2 Press O and to select Settings 3 Press Q and f select Call divert 4 Press to select Call forward 5 6 Press cp and f to select the required option Yes No After selecting Yes you are will be prompted to enter the number to which you want your calls forwarded NOTE Remember that all numbers even local numbers must be entered in the following format followed by country code area code and number 36 Voicemail Activation NOTE You must purchase a Skype voicemail subscription at www skype com to use this service 1 From the idle screen press to enter the main menu 2 Press 9 and f to select Settings 3 Press O and f select Call divert 4 Press Q and Tf to select Voicemail 5 Press er to
55. rder to adjust the settings in the following Skype menus you must have a Skype account configured and be online Sign into Skype 1 From the idle screen press to enter the Sign in menu 2 Use f to select Sign in to Skype 3 Use the keypad to enter your Skype name and press 4 Use the keypad to enter your password and press me If you have forgotten your Skype password go to www Skype com and choose Sign Then choose Forgot your password and follow the directions on your computer screen 5 You are now asked whether you want to save your Skype name and password for automatic sign in Press f to accept to decline NOTE Your first sign in has to be manual but after that you can activate Auto sign in and sign in to your Skype account automatically in case you should turn off the base station or the handset Contacts Your list of contacts contains all Skype users as well as all landline phone users that you have added There is a limit of 200 entries you can make but your contact list can nevertheless hold hundreds of contacts It is easy to access your list of contacts 1 From the idle screen press to enter the main menu fg Skype 4 SkypeName 12 30PM Menu Contacts tp Menu iiia 195 Add Contact 2 Press to select Contacts Select Back 25 Send Voicemail to a Contact 1 From the idle screen press to enter the
56. re attached correctly The base station has not been provided an IP address Check via Settings Information that an IP address is shown under IP address If not check your Internet connection If you are using a router switch or hub restart the device s and then restart the base station Please refer to Base station does not receive an IP address 48 Anetwork device may be blocking access to the Internet Restart your network device s router cable modem dsl and then restart your base station If this does not help it may be because your devices have a high security setting or a firewall enabled Please contact your Internet provider or router manufacturer NOTE Skype needs unrestricted outgoing TCP access to all destination ports over 1024 or to ports 80 and 443 in order to work properly To obtain even better sound we recommend that you open the specific port to incoming TCP and or UDP traffic Please check Settings Advanced Internet settings Skype ports Base station does not receive an IP address You may be using an Internet connection with a static IP address Configure the static IP address via Settings Advanced Internet settings IP mode Select Static and enter the IP address then follow the wizard to make the further required entries Other equipment for instance a computer has been connected to the Internet connection Connect the base station to the Internet connection port Turn on the base station and wai
57. t for about one hour Restart the base station and check if your GE Skype phone works Check via Settings Information to see if the base station has received an IP address Cannot connect to Skype from my workplace or school Most likely your base station is behind a proxy server which are often used by companies and schools Configure the Skype proxy via Settings Advanced Internet settings Skype proxy Also you have to configure via Settings Advanced Internet settings Firmware proxy Please contact the IT support resource at your workplace or school for further information The time on the idle display is incorrect The base station may not be connected to the Internet The handset gets the time and date from the Internet Connect the base station tothe Internet and wait for a few minutes You may not have programmed your Time Zone and Daylight saving Select your time zone via Settings Time and Date Time zone Then select Settings Daylight saving and choose Daylight saving if you are in a zone with summertime otherwise select Standard Your GE Skype phone may be behind a proxy server In order for the SNTP Simple Network Time Protocol to work UDP IP port 123 must be set to open proxy Cannot make a Skype to Skype call You may not be signed in Choose Status Sign in and enter your Skype name and password when prompted for it If you do not have a Skype account you can create one via Status Create new account
58. tacts Press to find and select contact Press 9 and f to select Advanced Press and f to select Remove Uu WN N e Press 9 and f to select the required type of removal you prefer Remove and block Remove 7 In both cases you are asked whether you really want to remove the contact Press f to remove the contact to cancel Edit a SkypeOut Contact Number 1 From the idle screen press f to enter the main menu 2 Press f to select Contacts 3 Press to find and select a contact 4 Press 9 f to select Advanced 5 Press 9 and 77 to select Edit 6 Use _ to clear and the keypad to retype revised number Block Unblock a Contact You can block a Skype contact to prevent them from calling thus avoiding all contact Please note that this option only applies to Skype calls You can see your blocked contacts under Settings gt Manage blocked users At any time you can choose to unblock a blocked contact 1 From the idle screen press to enter the main menu 2 Press to select Contacts 3 Press 9 and f to find and select the contact 4 Press 9 f to select Advanced 5 Press and to select Block 6 Press f to block press again to unblock 27 Request Contact Details You can send an authorization request to a Skype user and if it is accepted you can see his
59. urn the base station on The LED light on the base station must be red The base station may not be in registration mode Press the Reset button on the back of the base station then press r for Retry on the handset You may be too far away from the base station Move the handset closer to the base station Battery Solutions If you experience any of the following problems even after fully recharging the battery you may need to replace the battery pack e Short talk time Poor sound quality Limited range 51 General Product Care To keep your unit working and looking good follow these guidelines Avoid dropping the handset as well as other rough treatment to the phone Wipe the base station with a damp cloth or an antistatic wipe Never use a dry cloth as this can cause static discharge Retain the original packaging in case you need to ship the phone at a later date Periodically clean the charge contacts on the handset and remote charger with a clean pencil eraser Causes of Poor Reception Aluminum siding Foil backing on insulation Heating ducts and other metal construction that can shield radio signals You re too close to appliances such as microwaves stoves televisions entertainment centers etc Atmospheric conditions such as strong storms Base is installed in the basement or lower floor of the house Base is plugged into AC outlet with other electronic devices Handset battery is lo
60. us E349 Notifications p B SkypeName i QU acd i status 12 30PM Current ume 10 00 Skype credit Action Menu Contacts Action Radio Signal Indicates the strength of the radio signal Status 6 No radio signal p Radio signal Battery Status Indicates the status of the battery Low level Partially charged Fully charged Charging 22 Notifications Display notification icons Missed call E New voicemail an Exchange contact details request X Silent mode is active ey Keypad locked Skype credit is about to expire C Headset connected es Diverting calls to voicemail A Call forwarding Skype Online Indicates your current Skype online status Status e amp Online green Away Not available Skype Me Available for calls from anyone Do not Disturb Indicates you are busy Offline not signed in Invisible gray Online but unseen by others Current Time Skype Credit Action J The time that is currently set Your current Skype credit balance Left soft key Selects the current menu item or confirms a setting depending on the current screen Action Right soft key Cancels the last action or returns to the previous screen depending on the current screen ar Shortcut to outgoing calls gt 9 Shortcut to call history Short key pr
61. w Accessory Information Handset charge cradle 5 2746 Belt clip 5 2765 Wired headset 5 2713 To place order have your Visa MasterCard or Discover Card ready and call toll free 1 800 338 0376 A shipping and handling fee will be charged upon ordering We are required by law to collect appropriate sales tax for each individual state country and locality to which the merchandise is being sent Items are subject to availability 52 Service If trouble is experienced with this equipment for repair or warranty information please contact customer service at 1 800 448 0329 If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved This product may be serviced only by the manufacturer or its authorized service agents Changes or modifications not expressly approved by Thomson Inc could void the user s authority to operate this product For instructions on how to obtain service refer to the warranty included in this guide or call customer service at 1 800 448 0329 Or refer inquiries to Thomson Inc Manager Consumer Relations PO Box 1976 Indianapolis IN 46206 1976 Attach your sales receipt to the booklet for future reference or jot down the date this product was purchased or received as a gift This information will be valuable if service should be required during the warranty period Purchase date Name of store
62. ype status When in call ends a call Turns the phone on or off by pressing and holding From idle provides access to Skype status menu with a short press Navigational Selection button Press the outer ring to navigate up down left or right Press the round button in the center to select confirm a setting Upper Lower case and numeric button When in text editor changes to lower case upper case or numeric entry Space and Zero button When in text editor allows entry of a space plus sign or zero button When in text editor it provides a symbol table 11 Installing the Phone Installing the Handset Battery NOTE You must install the handset batteries before using the cordless handset CAUTION To reduce the risk of fire or personal injury use only the Thomson Inc approved model BYD NiMH H AAA 900mAh 1 2V rechargeable Nickel metal Hydride AAA batteries which are compatible with this unit 1 Locate batteries and battery door which are packaged together inside a plastic bag and are separate from the handset 2 Locate the battery compartment on the back of the handset 3 Insert the batteries 4 Close the battery compartment by pushing the door up until it snaps into place 5 Plug the AC power adaptor of the charge cradle to an electrical outlet 4 Place the handset in the charge cradle The CHARGE indicator turns on verifying the battery is charging Allow handset to charge for 16 hours

RCA 28310 Telephone User Manual

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